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Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

2012 Avalanche Owner Manual M

In Brief ...... 1-1 Storage ...... 4-1 Rear Seat Infotainment ...... 7-35 Instrument Panel ...... 1-2 Storage Compartments ...... 4-1 Phone ...... 7-47 Initial Drive Information ...... 1-4 Luggage/Load Locations ...... 4-2 Trademarks and License Vehicle Features ...... 1-19 Additional Storage Features . . . 4-6 Agreements ...... 7-54 Performance and Roof Rack System ...... 4-13 Maintenance ...... 1-25 Climate Controls ...... 8-1 Instruments and Controls . . . . 5-1 Climate Control Systems ...... 8-1 Keys, Doors, and Controls ...... 5-2 Air Vents ...... 8-10 Windows ...... 2-1 Warning Lights, Gauges, and Keys and Locks ...... 2-2 Indicators ...... 5-10 Driving and Operating ...... 9-1 Doors ...... 2-9 Information Displays ...... 5-26 Driving Information ...... 9-2 Vehicle Security...... 2-17 Vehicle Messages ...... 5-35 Starting and Operating ...... 9-22 Exterior Mirrors ...... 2-20 Vehicle Personalization ...... 5-45 Engine Exhaust ...... 9-31 Interior Mirrors ...... 2-22 Universal Remote System . . . . 5-53 Automatic Transmission ...... 9-32 Windows ...... 2-23 Drive Systems ...... 9-37 Roof ...... 2-25 Lighting ...... 6-1 Brakes ...... 9-44 Exterior Lighting ...... 6-1 Ride Control Systems ...... 9-46 Seats and Restraints ...... 3-1 Interior Lighting ...... 6-7 Cruise Control ...... 9-51 Head Restraints ...... 3-2 Lighting Features ...... 6-8 Object Detection Systems . . . . 9-54 Front Seats ...... 3-3 Fuel ...... 9-60 Rear Seats ...... 3-10 Infotainment System ...... 7-1 Towing...... 9-66 Safety Belts ...... 3-12 Introduction ...... 7-1 Conversions and Add-Ons . . . 9-84 System ...... 3-22 Radio ...... 7-8 Child Restraints ...... 3-36 Audio Players ...... 7-14 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

2012 Chevrolet Avalanche Owner Manual M

Vehicle Care ...... 10-1 Service and Maintenance . . . 11-1 Customer Information ...... 13-1 General Information ...... 10-2 General Information ...... 11-1 Customer Information ...... 13-1 Vehicle Checks ...... 10-4 Maintenance Schedule ...... 11-3 Reporting Safety Defects . . . . 13-17 Headlamp Aiming ...... 10-35 Special Application Vehicle Data Recording and Bulb Replacement ...... 10-38 Services ...... 11-8 Privacy...... 13-19 Electrical System ...... 10-40 Additional Maintenance Wheels and Tires ...... 10-49 and Care ...... 11-9 OnStar ...... 14-1 Jump Starting ...... 10-86 Recommended Fluids, OnStar Overview...... 14-1 Towing...... 10-91 Lubricants, and Parts ...... 11-12 OnStar Services ...... 14-2 Appearance Care ...... 10-96 Maintenance Records ...... 11-15 OnStar Additional Information ...... 14-5 Technical Data ...... 12-1 Index ...... i-1 Vehicle Identification ...... 12-1 Vehicle Data ...... 12-2 Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Introduction iii

Please refer to the purchase Canadian Vehicle Owners documentation relating to your specific vehicle to confirm each of Propriétaires Canadiens the features found on your vehicle. A French language copy of this For vehicles first sold in Canada, manual can be obtained from your substitute the name “General dealer or from: Motors of Canada Limited” for The names, logos, emblems, Chevrolet Motor Division wherever On peut obtenir un exemplaire de slogans, vehicle model names, and it appears in this manual. ce guide en français auprès du vehicle body designs appearing in concessionnaire ou à l'adresse this manual including, but not limited Keep this manual in the vehicle for suivante: to, GM, the GM logo, CHEVROLET, quick reference. the CHEVROLET Emblem, Helm, Incorporated AVALANCHE, and Z71 are P.O. Box 07130 trademarks and/or service marks Detroit, MI 48207 of LLC, its 1-800-551-4123 subsidiaries, affiliates, or licensors. Numéro de poste 6438 de This manual describes features that langue française may or may not be on your specific www.helminc.com vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual.

Litho in U.S.A. Part No. 20902915 A First Printing © 2011 General Motors LLC. All Rights Reserved. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

iv Introduction

Using this Manual Symbols { WARNING To quickly locate information about The vehicle has components and the vehicle, use the Index in the These mean there is something labels that use symbols instead of back of the manual. It is an that could hurt you or other text. Symbols are shown along with alphabetical list of what is in the people. the text describing the operation or manual and the page number information relating to a specific where it can be found. component, control, message, Notice: This means there is gauge, or indicator. something that could result in Danger, Warnings, and property or vehicle damage. This M : This symbol is shown when Cautions would not be covered by the you need to see your owner manual vehicle's warranty. for additional instructions or Warning messages found on vehicle information. labels and in this manual describe hazards and what to do to avoid or * : This symbol is shown when reduce them. you need to see a service manual for additional instructions or Danger indicates a hazard with a information. high level of risk which will result in serious injury or death. Warning or Caution indicates a A circle with a slash through it is a hazard that could result in injury or safety symbol which means “Do death. Not,”“Do not do this,” or “Do not let this happen.” Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Introduction v

Vehicle Symbol Chart " : Charging System * : Malfunction Indicator Lamp Here are some additional symbols I : Cruise Control : : Oil Pressure that may be found on the vehicle g and what they mean. For more B : Engine Coolant Temperature : Outside Power Foldaway information on the symbol, refer to O : Exterior Lamps Mirrors the Index. } # : Fog Lamps : Power 0 : Adjustable Pedals / . : Fuel Gauge : Remote Vehicle Start : Airbag Readiness Light > 9 + : Fuses : Safety Belt Reminders : Air Conditioning # 3 : Headlamp High/Low-Beam 7 : Tire Pressure Monitor ! : Antilock Brake System (ABS) Changer _ : Tow/Haul Mode % : Audio Steering Wheel Controls ( : Heated Steering Wheel d : Traction Control/StabiliTrak® or OnStar® j : LATCH System Child M : Windshield Washer Fluid $ : Brake System Warning Light Restraints Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

vi Introduction

2 NOTES Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

In Brief 1-1

Safety Belts ...... 1-11 Navigation System ...... 1-22 In Brief Passenger Sensing Driver Information System ...... 1-12 Center (DIC) ...... 1-23 Mirror Adjustment ...... 1-12 Rear Vision Instrument Panel Steering Wheel Camera (RVC) ...... 1-24 Instrument Panel ...... 1-2 Adjustment ...... 1-13 Ultrasonic Parking Assist . . . . 1-24 Initial Drive Information Throttle and Brake Pedal Power Outlets ...... 1-24 Initial Drive Information ...... 1-4 Adjustment ...... 1-13 Universal Remote System . . . 1-24 Remote Keyless Entry (RKE) Interior Lighting ...... 1-14 Exterior Lighting ...... 1-14 Performance and Maintenance System ...... 1-4 StabiliTrak® System ...... 1-25 Remote Vehicle Start ...... 1-5 Windshield Wiper/Washer . . . . 1-15 Climate Controls ...... 1-16 Tire Pressure Monitor ...... 1-25 Door Locks ...... 1-5 Engine Oil Life System ...... 1-25 Midgate® ...... 1-6 Transmission ...... 1-17 Four-Wheel Drive ...... 1-18 Fuel (85% Ethanol) . . . . . 1-26 Tailgate ...... 1-6 Driving for Better Fuel Windows ...... 1-6 Vehicle Features Economy ...... 1-26 Seat Adjustment ...... 1-7 Radio(s) ...... 1-19 Roadside Assistance Memory Features ...... 1-9 Satellite Radio ...... 1-20 Program ...... 1-27 Second Row Seats ...... 1-10 Portable Audio Devices ...... 1-21 OnStar® ...... 1-27 Heated and Ventilated Bluetooth® ...... 1-21 Seats ...... 1-11 Steering Wheel Controls . . . . . 1-21 Head Restraint Cruise Control ...... 1-22 Adjustment ...... 1-11 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

1-2 In Brief

Instrument Panel Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

In Brief 1-3

A. Air Vents on page 8‑10. J. Dome Lamp Override. See P. Steering Wheel Controls on Dome Lamps on page 6 7. page 5 3. B. Turn and Lane‐Change Lever. ‑ ‑ See Turn and Lane-Change Instrument Panel Illumination Q. Climate Control Systems on Signals on page 6‑5. Control on page 6‑7. page 8‑1 (If Equipped). Windshield Wiper/Washer on Fog Lamps on page 6‑6 Dual Automatic Climate Control page 5‑5. (If Equipped). System on page 8‑4 C. Instrument Cluster on K. Automatic Transfer Case (If Equipped). page 5‑11. Control (If Equipped). See R. Power Outlets on page 5‑9. D. Hazard Warning Flashers on Four-Wheel Drive (Two Speed S. StabiliTrak® System on Automatic Transfer Case) on page 6‑5 (Out of View). page 9‑46. page 9‑37 or Four-Wheel Drive E. Shift Lever. See Automatic (Single Speed Automatic Pedal Adjust Control (If Transmission on page 9‑32. Transfer Case) on page 9‑42. Equipped). See Adjustable Throttle and Brake Pedal on F. Tow/Haul Mode on page 9‑36 L. Data Link Connector (DLC) page 9‑22. (If Equipped). (Out of View). See Malfunction G. Driver Information Center (DIC) Indicator Lamp on page 5‑19. Ultrasonic Parking Assist on page 9‑54 (If Equipped). Buttons. See Driver Information M. Cruise Control on page 9‑51. Center (DIC) on page 5‑26. Power Assist Steps on N. Steering Wheel Adjustment on page 2‑16 (If Equipped). H. AM-FM Radio on page 7‑8. page 5‑2. T. Glove Box on page 4‑1. I. Exterior Lamp Controls on O. Horn on page 5‑5. page 6‑1. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

1-4 In Brief

Initial Drive Remote Keyless Entry Q : Press to lock all doors. Lock (RKE) System and unlock feedback can be Information personalized. See Vehicle This section provides a brief The RKE transmitter is used to Personalization (With DIC Buttons) overview about some of the remotely lock and unlock the doors on page 5‑45. important features that may or may from up to 60 m (195 ft) away from the vehicle. L : Press and release to locate not be on your specific vehicle. the vehicle. Press L and hold for For more detailed information, refer more than two seconds to sound the to each of the features which can be panic alarm. Press L again to found later in this owner manual. cancel the panic alarm. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3.

K : Press to unlock the driver door. Press K again within three seconds to unlock all remaining doors. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

In Brief 1-5

Remote Vehicle Start Canceling a Remote Start Door Locks With this feature the engine can be To cancel a remote start: There are several ways to lock and started from outside of the vehicle. . Aim the RKE transmitter at the unlock the vehicle. Starting the Vehicle vehicle and press and hold / From outside, use the Remote until the parking lamps turn off. Keyless Entry (RKE) transmitter or 1. Aim the RKE transmitter at the the key in the driver door. vehicle. . Turn on the hazard warning flashers. From inside, use the power door 2. Press and release Q. locks or the manual door locks. To . Turn the ignition on and then lock or unlock the door with the 3. Immediately after completing back off. / manual locks, push down or pull Step 2, press and hold until See Remote Vehicle Start on up on the manual lock knob. the turn signal lamps flash. page 2‑5. Power Door Locks When the vehicle starts, the parking lamps will turn on and remain on as If available, the switches are on the long as the engine is running. The front doors. doors will be locked and the climate K : Press to unlock the doors. control system may come on. Q : Press to lock the doors. The engine will continue to run for 10 minutes. Repeat the steps for a See Door Locks on page 2‑7. 10-minute time extension. Remote start can be extended only once. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

1-6 In Brief

Midgate® Tailgate Removal The driver door also has switches that control the front passenger and The tailgate is not to be removed. This vehicle is equipped with a rear windows. The power windows Removing the tailgate may cause Midgate and a removable rear glass work when the ignition is in ON/ damage to the electrical connector panel. The Midgate allows you to RUN or ACC/ACCESSORY, or in resulting in a loss of lock/unlock and extend the length of the vehicle's Retained Accessory Power (RAP). rear vision camera function. cargo area. See Retained Accessory Power For more information see Midgate® See Tailgate on page 2‑16. (RAP) on page 9‑28. on page 2‑9. Press the switch to lower the Windows window. Pull the switch up to Tailgate raise it. Use the Remote Keyless For more information, see: Entry (RKE) transmitter or power . Windows on page 2 23. door lock switch to lock and unlock ‑ the tailgate. . Power Windows on page 2‑24. Open the tailgate by lifting up on its handle while pulling the tailgate toward you. To close the tailgate, push it firmly upward until it latches. Push and pull on the tailgate to be sure it is latched securely. The power window controls are located on each of the side doors. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

In Brief 1-7

Seat Adjustment Power Seats See Power Seat Adjustment on page 3‑4 for more information. Manual Seats Lumbar Adjustment Manual Lumbar

To adjust a power seat, if equipped:

. To adjust the seat: Move the seat forward or rearward by sliding the control 1. Lift the bar to unlock the seat. forward or rearward. If equipped, increase or decrease 2. Slide the seat to the desired . If available, raise or lower the manual lumbar support by turning position and release the bar. front or rear part of the seat the knob forward or rearward. cushion by moving the front or 3. Try to move the seat back and See Lumbar Adjustment on forth to be sure the seat is rear of the control up or down. page 3‑4 for more information. locked in place. . If available, raise or lower the See Seat Adjustment on page 3‑3 entire seat by moving the entire for more information. control up or down. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

1-8 In Brief

Power Lumbar . On vehicles with four-way Reclining Seatbacks lumbar, press and hold the front or rear of the control to increase Manual Reclining Seatbacks or decrease lumbar support. To raise or lower the height of the support, press and hold the top or bottom of the control. See Lumbar Adjustment on page 3‑4 for more information.

To adjust the power lumbar support, if equipped: To recline a manual seatback: . On vehicles with two-way lumbar, press and hold the top 1. Lift the lever. or bottom of the control to 2. Move the seatback to the increase or decrease lumbar desired position, and then support. release the lever to lock the seatback in place. 3. Push and pull on the seatback to make sure it is locked. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

In Brief 1-9

To return the seatback to the upright Power Reclining Seatbacks Memory Features position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position. 2. Push and pull on the seatback to make sure it is locked. See Reclining Seatbacks on page 3‑5 for more information.

To adjust a power seatback, if equipped: On vehicles with the memory feature, the controls on the driver . Tilt the top of the control door are used to program and recall rearward to recline. memory settings for the driver seat, . Tilt the top of the control forward outside mirrors, and the adjustable to raise. throttle and brake pedals, if equipped. See Reclining Seatbacks on page 3‑5 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

1-10 In Brief

Storing Memory Positions 3. Repeat for a second driver Easy Exit Driver Seat To save into memory: position using “2.” This feature can move the seat 1. Adjust the driver seat and To recall, press and release “1” or rearward to allow extra room to exit seatback recliner, both outside “2.” The vehicle must be in P (Park). the vehicle. mirrors, and the throttle and A single beep will sound. The seat, B : Press to recall the easy exit brake pedals, if equipped. outside mirrors, and adjustable seat position. The vehicle must be throttle and brake pedals, in P (Park). See Power Mirrors on page 2‑20 if equipped, will move to the and Adjustable Throttle and position previously stored for See Memory Seats on page 3‑7 and Brake Pedal on page 9‑22 for the identified driver. Vehicle Personalization (With DIC more information. Buttons) on page 5‑45 for more See Memory Seats on page 3‑7 and information. Not all mirrors and adjustable Vehicle Personalization (With DIC throttle and brake pedals will Buttons) on page 5‑45 for more have the ability to save and information. Second Row Seats recall their positions. The rear seatbacks can be folded 2. Press and hold “1” until to provide more cargo space and two beeps sound. access to the midgate. For detailed instructions see Rear Seats on page 3‑10. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

In Brief 1-11

Heated and Ventilated Press the button once for the Safety Belts highest setting. With each press of Seats the button, the seat will change to the next lower setting, and then to the off setting. The lights indicate three for the highest setting and one for the lowest. See Heated and Ventilated Front Seats on page 3‑9. Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and Refer to the following sections for Heated and Cooled Seat Buttons adjusted properly. important information on how to use Shown, Heated Seat Buttons To achieve a comfortable seating safety belts properly. Similar position, change the seatback . Safety Belts on page 3‑12. If available, the buttons are on the recline angle as little as necessary front doors. while keeping the seat and the head . How to Wear Safety Belts H restraint height in the proper Properly on page 3‑13. : If available, press to cool position. the seat. . Lap-Shoulder Belt on page 3‑14. For more information see Head I . Lower Anchors and Tethers for : Press to heat the Restraints on page 3 2 and Seat seatback only. ‑ Children (LATCH System) on Adjustment on page 3 3. ‑ page 3‑45. J : Press to heat the seat and seatback. Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

1-12 In Brief

Passenger Sensing Mirror Adjustment System Exterior Mirrors The passenger sensing system, if equipped, turns off the front outboard passenger frontal airbag under certain conditions. No other United States airbag is affected by the passenger sensing system. If the vehicle has one of the indicators pictured in the following illustrations, then the vehicle has a passenger sensing system for the right front passenger position. Canada and Mexico The passenger airbag status indicator, if equipped, will be visible See Passenger Sensing System on page 3‑29 for important information. Vehicles with outside power mirrors on the overhead console when the and foldaway mirrors have controls vehicle is started. on the driver door. 1. Press (A) or (B) to select the driver or passenger side mirror. 2. Press one of the four arrows located on the control pad to adjust the mirror. 3. Press either (A) or (B) again to deselect the mirror. See Power Mirrors on page 2‑20. Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

In Brief 1-13

Power Foldaway Mirrors Vehicles with the automatic dimming To adjust the steering wheel: To fold the mirrors: feature will automatically reduce the 1. Hold the steering wheel and pull glare of headlamps from behind the the lever. 1. Press (C) to fold the mirrors out vehicle. The dimming feature comes to the driving position. on and the indicator light illuminates 2. Move the steering wheel up 2. Press (D) to fold the mirrors in to each time the vehicle is started. or down. the folded position. See Automatic Dimming Rearview 3. Release the lever to lock the wheel in place. Manual Foldaway Mirrors Mirror on page 2‑22 for more information. Do not adjust the steering wheel Manually fold the mirrors inward while driving. to prevent damage when going Steering Wheel through an automatic car wash. To fold, pull the mirror toward the Adjustment Throttle and Brake Pedal vehicle. Push the mirror outward, Adjustment to return to its original position. On vehicles with this feature, you See Folding Mirrors on page 2‑21. can change the position of the throttle and brake pedals. Interior Mirror Vehicles with a manual rearview mirror can be adjusted to see clearly behind the vehicle. Hold the mirror in the center to move it up or down and side to side. To reduce headlamp glare during nighttime use, push the tab forward for The control used to adjust the daytime use and pull it for pedals is located on the instrument nighttime use. The tilt lever is located on the lower panel below the climate control left side of the steering column. system. Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

1-14 In Brief

Press the bottom of the control to For more information about interior move the pedals closer to your lamps, see: body. Press the top of the control to . Dome Lamps on page 6‑7. move the pedals away. . Reading Lamps on page 6‑7. See Adjustable Throttle and Brake Pedal on page 9‑22. . Instrument Panel Illumination Control on page 6‑7. Interior Lighting Exterior Lighting Dome Lamps k : Press the button in and the The dome lamps are located in the dome lamps remain off when a door overhead console. is opened. Press the button again to They come on when any door is return it to the extended position so opened and turn off after all the that the dome lamps come on when doors are closed. a door is opened. Turn the instrument panel Reading Lamps brightness knob located below For vehicles with reading lamps in the dome lamp override button, the overhead console, press the clockwise to the farthest position to button located next to the lamp to The exterior lamps control is located manually turn on the dome lamps. turn it on or off. on the instrument panel to the left of The dome lamps remain on until the the steering wheel. knob is turned counterclockwise. The vehicle may also have reading lamps in other locations. To turn the P : Turns off the automatic Dome Lamp Override lamps on or off, press the button headlamps and Daytime Running The dome lamp override button is located next to the lamp. Lamps (DRL). Turn the headlamp located next to the exterior lamps control. Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

In Brief 1-15

control to the off position again to Windshield Wiper/Washer 9 : Turns the windshield turn the automatic headlamps or wipers off. DRL back on. 6 : Turn the band up for more For vehicles first sold in Canada, frequent wipes or down for less the off position will only work when frequent wipes. the vehicle is shifted into P (Park). 6 : Slow wipes. AUTO : Automatically turns on the ? headlamps, parking lamps, : Fast wipes. instrument panel lights, license plate The front wiper control is located on L : Push the paddle at the top of lamps, and taillamps. the turn and lane‐change lever. the lever to spray washer fluid on ; : Turns on the parking lamps, The windshield wipers are controlled the windshield. instrument panel lights, license plate by turning the band with z on it. See Windshield Wiper/Washer on lamps, and taillamps. 8 8 page 5‑5. 2 : For a single wipe, turn to , : Turns on the headlamps, then release. For several wipes, parking lamps, instrument panel 8 lights, license plate lamps, and hold the band on longer. taillamps. For more information, see: . Exterior Lamp Controls on page 6‑1. . Daytime Running Lamps (DRL) on page 6‑3. . Fog Lamps on page 6‑6. Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

1-16 In Brief

Climate Controls The heating, cooling, defrost, defog and ventilation of the vehicle can be controlled with these systems.

A. Fan Control E. Air Conditioning B. Outside Air F. Driver and Passenger C. Air Recirculation Temperature Controls D. Air Delivery Mode Control G. Rear Window Defogger Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

In Brief 1-17

Transmission Range Selection Mode

If available, the Range Selection Mode switch is located on the shift lever. A. Driver and Passenger H. Display To use the Range Selection feature: Temperature Controls I. Power Button B. Fan Control 1. Move the column shift lever to J. Rear Window Defogger the M (Manual) position. The C. AUTO K. Air Conditioning current range will appear next D. Defrost to the M. This is the highest L. PASS attainable range with all lower E. Air Recirculation See Climate Control Systems on gears accessible. As an F. Outside Air page 8‑1 and Dual Automatic example, when 5 (Fifth) gear is selected, 1 (First) through G. Air Delivery Mode Control Climate Control System on page 8‑4. 5 (Fifth) gears are available. Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

1-18 In Brief

2. Press the plus/minus buttons, Four-Wheel Drive located on the steering column shift lever, to select the desired If the vehicle has Four-Wheel Drive, range of gears for current driving you can send the engine's driving conditions. See Manual Mode on power to all four wheels for extra page 9‑35. traction. While using Range Selection Mode, Automatic Transfer Case cruise control and the Tow/Haul mode can be used. Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9 36. ‑ Single Speed Transfer Case The transfer case knob is located to the left of the instrument panel cluster. Use this knob to shift into and out of the different Four-Wheel Drive modes. 2 m : This setting is used for driving Two Speed Transfer Case in most street and highway situations. AUTO: This setting is ideal for use when road surface traction conditions are variable. Chevrolet Avalanche Owner Manual - 2012 Black plate (19,1)

In Brief 1-19

4 m : Use the Four-Wheel-Drive Vehicle Features High position when extra traction is needed, such as on snowy or icy Radio(s) roads or in most off-road situations. 4 n : Vehicles with a two speed transfer case have a Four-Wheel-Drive Low position. This setting sends maximum power to all four wheels. You might choose Four-Wheel-Drive Low if you are driving off-road in deep sand, deep mud, deep snow, and while climbing or descending steep hills. N (Neutral): Vehicles with a two speed transfer case have a N (Neutral) position. Shift the transfer case to N (Neutral) only when towing the vehicle. See Recreational Vehicle Towing on page 10‑91 or Towing the Vehicle on page 10‑91. Radio with USB, CD, and DVD (MP3) See Four-Wheel Drive (Two Speed Automatic Transfer Case) on O : Press to turn the system on BAND: Press to choose between page 9‑37 or Four-Wheel Drive and off. Turn to increase or FM, AM, or XM™, if equipped. (Single Speed Automatic Transfer decrease the volume. f : Select radio stations. Case) on page 9‑42. Chevrolet Avalanche Owner Manual - 2012 Black plate (20,1)

1-20 In Brief

© SEEK or ¨ SEEK: Seek or scan Storing Radio Stations 3. Press the softkey located under any one of the labels to be stations. A maximum of 36 stations can be changed. 4 : Press to switch the display stored as favorites using the six between the radio station frequency softkeys located below the radio 4. To increase or decrease the time and the time. While the ignition is station frequency tabs and by using or date, turn f clockwise or off, press this button to display the the radio FAV button. Press FAV to counter‐clockwise. time. Press to display additional text go through up to six pages of For detailed instructions on setting information related to the current favorites, each having six favorite the clock for the vehicle's specific FM-RDS or XM station; or CD, MP3, stations available per page. Each audio system, see Clock on or WMA song. If information is page of favorites can contain any page 5 8. available during XM, CD, MP3, combination of AM, FM, or XM ‑ stations. or WMA playback, the song title Satellite Radio information displays on the top line For more information, see “Storing of the display and artist information Radio Stations” in AM-FM Radio on XM is a satellite radio service based displays on the bottom line. When page 7‑8. in the 48 contiguous United States information is not available, “NO and 10 Canadian provinces. INFO” displays. Setting the Clock XM satellite radio has a wide For more information about these To set the time and date: variety of programming and and other radio features, see commercial-free music, coast to 1. Turn the ignition key to ACC/ coast, and in digital-quality sound. Operation on page 7‑3. ACCESSORY or ON/RUN, then A fee is required to receive the For vehicles with a Rear Seat press O, to turn the radio on. Entertainment System (RSE) and XM service. Rear Seat Audio System (RSA), see 2. Press H to display HR, MIN, Rear Seat Entertainment (RSE) MM, DD, and YYYY (hour, System on page 7‑35 and Rear minute, month, day, and year). Seat Audio (RSA) System on page 7‑45 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (21,1)

In Brief 1-21

For more information, refer to: console. External devices such Steering Wheel Controls as iPod®, laptop computers, . www.xmradio.com or call 1-800-929-2100 (U.S.) MP3 players, CD changers, USB storage device, etc. can be . www.xmradio.ca or call connected to the auxiliary port using 1-877-438-9677 (Canada) a 3.5 mm (1/8 in) input jack or the See Satellite Radio on page 7‑9. USB port depending on the audio system. Portable Audio Devices See Auxiliary Devices on page 7‑30 for further information. Bluetooth® For vehicles with a Bluetooth system, it allows users with a Bluetooth‐enabled cell phone to If available, some audio controls make and receive hands-free calls can be adjusted at the steering using the vehicle’s audio system wheel. and controls. w : Press to go to the next favorite The Bluetooth enabled cell phone radio station, track on a CD, ‐ ® must be paired with the Bluetooth or folder on an iPod or USB system before it can be used in the device. vehicle. Not all phones will support This vehicle has an auxiliary input, c / x : Press to go to the all functions. For more information, previous favorite radio station, track located on the audio faceplate, and visit www.gm.com/bluetooth. ® a USB port located in the center on a CD, or folder on an iPod or For more information, see Bluetooth USB device. Press to reject an on page 7‑47. incoming call, or to end a call. Chevrolet Avalanche Owner Manual - 2012 Black plate (22,1)

1-22 In Brief

b / g : Press to silence the vehicle Cruise Control [ : Press to disengage cruise speakers only. Press again to turn control without erasing the set the sound on. Press and hold longer speed from memory. than two seconds to interact with See Cruise Control on page 9‑51. OnStar® or Bluetooth systems, if equipped. Navigation System e + : Press to increase volume. If the vehicle has a navigation − e : Press to decrease volume. system, there is a separate navigation system manual that SRCE: Press to switch between includes information on the radio, the radio and CD, and for equipped audio players, and navigation vehicles, the DVD, front auxiliary, system. and rear auxiliary. The navigation system provides ¨ : Press to seek the next radio detailed maps of most major station, the next track or chapter T : Press to turn the system on freeways and roads. After a while sourced to the CD or DVD or off. The indicator light is on when destination has been set, the slot, or to select tracks and folders cruise control is on and turns off system provides turn-by-turn on an iPod or USB device. when cruise control is off. instructions for reaching the For more information, see Steering + RES : Press briefly to make the destination. In addition, the system Wheel Controls on page 5‑3. vehicle resume to a previously set can help locate a variety of points of speed, or press and hold to interest (POIs), such as banks, accelerate. airports, restaurants, and more. SET − : Press to set the speed and See the navigation system manual activate cruise control or make the for more information. vehicle decelerate. Chevrolet Avalanche Owner Manual - 2012 Black plate (23,1)

In Brief 1-23

Driver Information 3 : Press to display the V : Press to set or reset certain Center (DIC) odometer, trip odometer, fuel range, functions and to turn off or average economy, fuel used, timer, acknowledge messages on the DIC. The DIC display is located at the instantaneous economy and Active bottom of the instrument panel For more information, see Driver Fuel Management™ indicator, Information Center (DIC) on cluster. It shows the status of and transmission temperature. page 5‑26. many vehicle systems and enables The compass and outside air access to the personalization menu. temperature will also be shown in Vehicle Customization the display. The temperature will be Some vehicle features can be shown in °C or °F depending on the programmed by using the DIC units selected. buttons next to the steering wheel. T : Press to display the oil life, These features include: units, tire pressure readings for . Language vehicles with the Tire Pressure Monitor System (TPMS), trailer . Door Lock and Unlock Settings brake gain and output information . RKE Lock and Unlock Feedback for vehicles with the Integrated Trailer Brake Control (ITBC) system, . Lighting engine hours, compass zone . Chime Volume setting, and compass recalibration. U . Memory Features The DIC buttons are located on the : Press to customize the feature settings on your vehicle. See See Vehicle Personalization (With instrument panel, next to the DIC Buttons) on page 5‑45. steering wheel. Vehicle Personalization (With DIC Buttons) on page 5‑45 for more Some vehicles do not have the information. buttons shown, however some of the menus can be viewed by using the trip odometer reset stem. Chevrolet Avalanche Owner Manual - 2012 Black plate (24,1)

1-24 In Brief

Rear Vision Keep the sensors on the vehicle's Universal Remote System rear bumper clean to ensure proper Camera (RVC) operation. If available, the RVC displays a See Ultrasonic Parking Assist on view of the area behind the vehicle page 9‑54 for more information. when the vehicle is shifted into R (Reverse). This is displayed on the inside rearview mirror or the Power Outlets navigation screen, if equipped. Accessory power outlets can be Vehicles with the Universal Remote To clean the camera lens, located used to plug in electrical equipment, System will have these buttons in the bezel of the tailgate handle, such as a cell phone or MP3 player. located in the headliner. rinse it with water and wipe it with a The vehicle may have two soft cloth. accessory power outlets located on This system provides a way to replace up to three remote control For more information, see Rear the instrument panel and one inside transmitters used to activate Vision Camera (RVC) on page 9 56. the center floor console. ‑ devices such as garage door The vehicle may also have an openers, security systems, and Ultrasonic Parking Assist outlet on the rear of the center floor home automation devices. console above the cupholder door. If available, Ultrasonic Rear Parking Read the instructions completely The accessory power outlet is Assist (URPA) system uses sensors before attempting to program the operational at all times. on the rear bumper to assist with transmitter. Because of the steps parking and avoiding objects while See Power Outlets on page 5‑9. involved, it may be helpful to in R (Reverse). It operates at have another person assist with speeds less than 8 km/h (5 mph). programming the transmitter. URPA uses audible beeps to provide distance and system See Universal Remote System on information. page 5‑53. Chevrolet Avalanche Owner Manual - 2012 Black plate (25,1)

In Brief 1-25

Performance and . Press and release g again to During cooler conditions, the low tire turn on both systems. pressure warning light may appear Maintenance when the vehicle is first started and For more information, see then turn off. This may be an early StabiliTrak® System on page 9 46. StabiliTrak® System ‑ indicator that the tire pressures are getting low and the tires need to be The vehicle has a traction control Tire Pressure Monitor inflated to the proper pressure. system that limits wheel spin and This vehicle may have a Tire The TPMS does not replace normal the StabiliTrak system that assists Pressure Monitor System (TPMS). with directional control of the vehicle monthly tire maintenance. It is the in difficult driving conditions. Both driver’s responsibility to maintain systems turn on automatically every correct tire pressures. time the vehicle is started. See Tire Pressure Monitor System . To turn off traction control, press on page 10‑58. and release g on the instrument panel. The appropriate DIC Engine Oil Life System message displays. See Ride The TPMS warning light alerts you The engine oil life system calculates Control System Messages on to a significant loss in pressure of engine oil life based on vehicle use page 5‑40. one of the vehicle's tires. If the and, on most vehicles, displays a . To turn off both traction control warning light comes on, stop as DIC message when it is necessary and StabiliTrak, press and hold soon as possible and inflate the to change the engine oil and filter. g until g illuminates and the tires to the recommended pressure The oil life system should be reset appropriate DIC message shown on the Tire and Loading to 100% only following an oil displays. See Ride Control Information label. See Vehicle Load change. Limits on page 9 16. The warning System Messages on page 5‑40. ‑ light will remain on until the tire pressure is corrected. Chevrolet Avalanche Owner Manual - 2012 Black plate (26,1)

1-26 In Brief

Resetting the Oil Life System On all vehicles, the Engine Oil Life Driving for Better Fuel To reset the Engine Oil Life System System can be reset as follows: Economy on most vehicles: 1. Turn the ignition to ON/RUN with the engine off. Driving habits can affect fuel 1. Display OIL LIFE REMAINING mileage. Here are some driving tips on the DIC. If the vehicle does 2. Fully press the accelerator pedal to get the best fuel economy not have DIC buttons, the slowly three times within possible. vehicle must be in P (Park) to five seconds. access this display. . Avoid fast starts and accelerate 3. Display OIL LIFE REMAINING smoothly. 2. Press and hold the SET/RESET on the DIC. If the display shows . button on the DIC, or the trip 100%, the system is reset. Brake gradually and avoid abrupt stops. odometer reset stem if the See Engine Oil Life System on vehicle does not have DIC . Avoid idling the engine for long page 10‑11. buttons, for more than periods of time. five seconds. The oil life will . When road and weather change to 100%. Fuel E85 (85% Ethanol) conditions are appropriate, use Vehicles that have a FlexFuel badge cruise control. and a yellow fuel cap can use either unleaded gasoline or ethanol fuel . Always follow posted speed containing up to 85% ethanol (E85). limits or drive more slowly when See Fuel E85 (85% Ethanol) on conditions require. page 9‑63. For all other vehicles, . Keep vehicle tires properly use only the unleaded gasoline inflated. described under Recommended . Fuel on page 9‑61. Combine several trips into a single trip. Chevrolet Avalanche Owner Manual - 2012 Black plate (27,1)

In Brief 1-27

. Replace the vehicle's tires with Roadside Assistance and OnStar OnStar® the same TPC Spec number (U.S. and Canada) molded into the tire's sidewall If equipped, this vehicle has a near the size. If you have an active OnStar comprehensive, in-vehicle system subscription, press the Q button that can connect to a live Advisor . Follow recommended scheduled and the current GPS location will be for Emergency, Security, Navigation, maintenance. sent to an OnStar advisor who will Connection, and Diagnostic assess your problem, contact Services. See OnStar Overview on Roadside Assistance Roadside Assistance, and relay page 14‑1 for more information. Program your exact location to get the help U.S.: 1-800-243-8872 you need. TTY Users (U.S.): 1-888-889-2438 Online Owner Center (U.S. and Canada) Canada: 1-800-268-6800 The Online Owner Center is a Mexico: 01-800-466-0800 complimentary service that includes As the owner of a new Chevrolet, online service reminders, vehicle you are automatically enrolled in the maintenance tips, online owner Roadside Assistance program. manual, special privileges, and more. See Roadside Assistance Program (U.S. and Canada) on page 13‑7 or Sign up today at: Roadside Assistance Program www.chevyownercenter.com (Mexico) on page 13‑9 for more (U.S.) or www.gm.ca (Canada). information. Chevrolet Avalanche Owner Manual - 2012 Black plate (28,1)

1-28 In Brief

2 NOTES Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Keys, Doors, and Windows 2-1

Doors Interior Mirrors Keys, Doors, and Midgate® ...... 2-9 Manual Rearview Mirror ...... 2-22 Windows Tailgate ...... 2-16 Automatic Dimming Power Assist Steps ...... 2-16 Rearview Mirror ...... 2-22 Vehicle Security Windows Keys and Locks Vehicle Security ...... 2-17 Windows ...... 2-23 Keys ...... 2-2 Anti-theft Alarm System ...... 2-17 Power Windows ...... 2-24 Remote Keyless Entry Immobilizer ...... 2-18 Sun Visors ...... 2-25 (RKE) System ...... 2-2 Immobilizer Operation ...... 2-18 Remote Keyless Entry Roof (RKE) System Operation . . . . 2-3 Exterior Mirrors Sunroof ...... 2-25 Remote Vehicle Start ...... 2-5 Convex Mirrors ...... 2-20 Door Locks ...... 2-7 Power Mirrors ...... 2-20 Power Door Locks ...... 2-8 Folding Mirrors ...... 2-21 Delayed Locking ...... 2-8 Heated Mirrors ...... 2-22 Automatic Door Locks ...... 2-8 Park Tilt Mirrors ...... 2-22 Lockout Protection ...... 2-8 Safety Locks ...... 2-8 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

2-2 Keys, Doors, and Windows

Keys and Locks With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Keys Overview on page 14‑1. { WARNING Remote Keyless Entry Leaving children in a vehicle with (RKE) System the ignition key is dangerous for See Radio Frequency Statement on many reasons. Children or others page 13‑20 for information could be badly injured or even regarding Part 15 of the Federal killed. They could operate the Communications Commission (FCC) power windows or other controls rules and Industry Canada The key can be used for the ignition, or even make the vehicle move. Standards RSS-GEN/210/220/310. door locks, tailgate, and side The windows will function with the storage boxes. If there is a decrease in the RKE keys in the ignition and children operating range: could be seriously injured or killed See your dealer if a replacement . Check the distance. The if caught in the path of a closing key or additional key is needed. transmitter may be too far from window. Do not leave the keys in Notice: If the keys get locked in the vehicle. a vehicle with children. the vehicle, it may have to be damaged to get them out. Always . Check the location. Other carry a spare key. vehicles or objects may be blocking the signal. If locked out of your vehicle, contact Roadside Assistance. See Roadside Assistance Program (U.S. and Canada) on page 13‑7 or Roadside Assistance Program (Mexico) on page 13‑9 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Keys, Doors, and Windows 2-3

. Check the transmitter's battery. (Lock): Press to lock all the See Battery Replacement later Q “ ” doors, including the tailgate. in this section. If enabled through the Driver . If the transmitter is still not Information Center (DIC), the turn working correctly, see your signal lamps flash once to indicate dealer or a qualified technician locking has occurred. If enabled for service. through the DIC, the horn chirps Remote Keyless Entry when Q is pressed again within three seconds of the previous press (RKE) System Operation of the lock button. See Vehicle The Remote Keyless Entry (RKE) Personalization (With DIC Buttons) transmitter functions work up to With Remote Start (Without on page 5‑45 for additional information. 60 m (195 ft) away from the vehicle. Remote Start Similar) There are other conditions which / (Remote Vehicle Start): For Pressing Q arms the content can affect the performance of the vehicles with this feature, press / theft‐deterrent system. See transmitter. See Remote Keyless Anti-theft Alarm System on to start the engine from outside the Entry (RKE) System on page 2‑2. page 2 17. vehicle using the RKE transmitter. ‑ See Remote Vehicle Start on page 2‑5 for additional information. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

2-4 Keys, Doors, and Windows

K (Unlock): Press once to unlock L (Vehicle Locator/Panic When the replacement transmitter only the driver door. If K is pressed Alarm): Press and release to is programmed to this vehicle, all remaining transmitters must also be again within three seconds, all locate the vehicle. The turn signal reprogrammed. Any lost or stolen remaining doors, including the lamps flash and the horn sounds transmitters will no longer work tailgate, unlock. The interior lamps three times. once the new transmitter is may come on and stay on for Press and hold L for more than programmed. Each vehicle can 20 seconds or until the ignition is two seconds to activate the panic have up to eight transmitters turned on. alarm. The turn signal lamps flash programmed to it. See your dealer If enabled through the DIC, the turn and the horn sounds repeatedly for to program transmitters to the signal lamps flash twice to indicate 30 seconds. The alarm turns off vehicle. unlocking has occurred. See Vehicle when the ignition is moved to Battery Replacement Personalization (With DIC Buttons) ON/RUN or L is pressed again. on page 5‑45. If enabled through the The ignition must be in LOCK/OFF Replace the battery if the REPLACE DIC, the exterior lights may turn on. for the panic alarm to work. BATTERY IN REMOTE KEY See “APPROACH LIGHTING” under message displays in the DIC. See Vehicle Personalization (With DIC Programming Transmitters to “REPLACE BATTERY IN REMOTE Buttons) on page 5‑45. the Vehicle KEY” under Key and Lock Messages on page 5 40 for Pressing K on the RKE transmitter Only RKE transmitters programmed ‑ additional information. disarms the content theft‐deterrent to this vehicle will work. If a system. See Anti-theft Alarm transmitter is lost or stolen, a Notice: When replacing the System on page 2‑17. replacement can be purchased and battery, do not touch any of the programmed through your dealer. circuitry on the transmitter. Static from your body could damage the transmitter. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Keys, Doors, and Windows 2-5

3. Insert the new battery, positive During a remote start, if the vehicle side facing down. Replace with a has an automatic climate control CR2032 or equivalent battery. system and heated seats, the 4. Snap the transmitter back heated seats will turn on during together. colder outside temperatures and will shut off when the key is turned to ON/RUN. If the vehicle does not Remote Vehicle Start have an automatic climate control If available, this feature allows you system, during remote start, to start the engine from outside of manually turn the heated seats on the vehicle. It may also start up the and off. See Heated and Ventilated vehicle's heating or air conditioning Front Seats on page 3‑9 for systems and rear window defogger. additional information. To replace the battery: Normal operation of the system will Laws in some communities may 1. Separate the transmitter with a return after the key is turned to the restrict the use of remote starters. flat, thin object, such as a flat ON/RUN position. For example, some laws may head screwdriver. If the vehicle has an automatic require a person using the remote . Carefully insert the tool climate control system, the climate start to have the vehicle in view into the notch located control system will default to a when doing so. Check local along the parting line of the heating or cooling mode depending regulations for any requirements transmitter. Do not insert on the outside temperatures. If the on remote starting of vehicles. the tool too far. Stop as vehicle does not have an automatic Do not use the remote start feature soon as resistance is felt. climate control system, the system if the vehicle is low on fuel. The . Twist the tool until the will turn on at the setting the vehicle vehicle may run out of fuel. transmitter is separated. was set to when the vehicle was last turned off. 2. Remove the old battery. Do not use a metal object. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

2-6 Keys, Doors, and Windows

If the vehicle has the remote start When the vehicle starts, the The vehicle can be remote started feature, the RKE transmitter parking lamps will turn on and two separate times between driving functions will have an increased remain on while the vehicle is sequences. The engine will run for range of operation. However, the running. The doors will be 10 minutes after each remote start. range may be less while the vehicle locked and the climate control Or, you can extend the engine run is running. system may come on. time by another 10 minutes within There are other conditions which The engine will continue to run the first 10 minute remote start time can affect the performance of the for 10 minutes. Repeat the steps frame, and before the engine stops. transmitter. See Remote Keyless for a 10-minute time extension. / Entry (RKE) System on page 2‑2 for Remote start can be extended For example, if Q and then are additional information. only once. pressed again after the vehicle has been running for 5 minutes, / (Remote Start): This button will After entering the vehicle during a 10 minutes are added, allowing the be on the RKE transmitter if the remote start, insert and turn the key engine to run for 15 minutes. vehicle has remote start. to ON/RUN to drive the vehicle. The additional 10 minutes are To start the vehicle using the remote To cancel a remote start: considered a second remote vehicle start feature: . Aim the RKE transmitter at the start. 1. Aim the RKE transmitter at the vehicle and press and hold / Once two remote starts, or a single vehicle. until the parking lamps turn off. remote start with one time extension has been done, the vehicle must be 2. Press and release Q. . Turn on the hazard warning flashers. started with the key. After the key is 3. Immediately press and hold / removed from the ignition, the until the turn signal lamps flash. . Turn the ignition on and then vehicle can be remote started again. If you cannot see the vehicle's back off. lamps, press and hold / for two to four seconds. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Keys, Doors, and Windows 2-7

The vehicle cannot be remote Door Locks started if the key is in the ignition, WARNING (Continued) the hood is not closed, or if there is an emission control system { WARNING injuries or even death from heat stroke. Always lock the malfunction and the check engine Unlocked doors can be light is on. vehicle whenever leaving it. dangerous. . Also, the engine will turn off during a Outsiders can easily enter . Passengers, especially remote vehicle start if the coolant through an unlocked door children, can easily open the temperature gets too high or if the when you slow down or stop doors and fall out of a moving oil pressure gets low. the vehicle. Locking the doors vehicle. When a door is can help prevent this from Remote Start Ready locked, the handle will not happening. open it. The chance of being If the vehicle does not have the thrown out of the vehicle in a remote vehicle start feature, it may crash is increased if the There are several ways to lock and have the remote start ready feature. doors are not locked. So, all unlock the vehicle. This feature allows your dealer to passengers should wear From outside, use the Remote add the manufacturer's remote safety belts properly and the Keyless Entry (RKE) transmitter or vehicle start feature. doors should be locked the key in the driver door. See your dealer to add the whenever the vehicle is From inside, use the power door manufacturer's remote vehicle driven. locks or manual door locks. To lock start feature to the vehicle. . Young children who get into or unlock the door with the manual unlocked vehicles may be locks, push down or pull up on the unable to get out. A child can manual lock knob. be overcome by extreme heat and can suffer permanent (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

2-8 Keys, Doors, and Windows

Power Door Locks Pressing the power lock switch will Lockout Protection override the delayed locking feature With power door locks, the switches and immediately lock all the doors. If the driver side power door lock on the front doors can be used to switch is pressed when the driver lock and unlock the vehicle. This feature will not operate if the door is open and the key is in the key is in the ignition. If available, the switches are on the ignition, all of the doors will lock and front doors. You can also program this feature then the driver door will unlock. K using the Driver Information If the passenger side power door (Unlock): Press to unlock the Center (DIC). See “Delay Door doors. lock switch is pressed when the Lock” under Vehicle Personalization front passenger door is open and Q (Lock): Press to lock the doors. (With DIC Buttons) on page 5‑45. the key is in the ignition, all of the doors will lock and then the front Delayed Locking Automatic Door Locks passenger door will unlock. When locking the doors with The vehicle may have an automatic the power lock switch and a lock/unlock feature. This feature can Safety Locks door is open, the doors will lock be programmed using the Driver The vehicle has rear door security five seconds after the last door is Information Center (DIC). See locks to prevent passengers from closed. You will hear three chimes to Vehicle Personalization (With DIC opening the rear doors from the signal that the delayed locking Buttons) on page 5‑45 for more inside. feature is in use. information on DIC programming. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Keys, Doors, and Windows 2-9

Doors WARNING (Continued) Midgate® that brings in outside air. This will force outside air into your { WARNING vehicle. See Dual Automatic Climate Control System on It can be dangerous to drive with page 8‑4. the cargo area covered and the . If you have air outlets on or tailgate and the Midgate® open under the instrument panel, because carbon monoxide (CO) open them all the way. See gas can come into your vehicle. Engine Exhaust on You can not see or smell CO. page 9‑31. Open the rear doors to access the It can cause unconsciousness security locks on the inside edge of each door. and even death. If you must drive Midgate Operation with the cargo covers on and the To set the locks, insert a key into tailgate and Midgate open or if This vehicle is equipped with a the slot and turn it to the horizontal electrical wiring or other cable Midgate and a removable rear glass position. The door can only be connections must pass through panel. The Midgate allows you to opened from the outside with the the seal between the body and extend the length of the vehicle's door unlocked. To return the door to cargo area. the Midgate: normal operation, turn the slot to the vertical position. . Make sure all windows are shut. . Turn the fan on your heating or cooling system to its highest speed on the setting (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

2-10 Keys, Doors, and Windows

Rear Glass Removal and Although the rear glass can be Storage removed without folding the rear seats, you will not be able to { WARNING access the rear glass storage pocket. Be sure to fold the seats If the removable rear glass is not before removing the rear glass. stored properly, it could be thrown about the vehicle in a crash or sudden maneuver. People in the vehicle could be injured. Whenever you store the rear glass in the vehicle, always be The following are the main sure that it is stored securely in components of the Midgate system: the Midgate® storage pocket. A. Latch Levers B. Grab Handles Do not remove the rear glass when the rear defroster is on. If you do, C. Glass-Catch Release Button you may see a discharge spark D. Glass Lock Knobs coming from the latch area. 2. Squeeze and pull down the latch E. Glass Retaining Tabs To remove the rear glass do the levers (A), located near the following: upper corners of the rear glass, F. Midgate Release Handle 1. Fold the rear seats. See Rear to unlatch. Once unlatched, the G. Glass Alignment Arrows glass-catch release button (C) Seats on page 3‑10. The front seats may have to be moved will catch the rear glass and forward slightly to allow the rear prevent it from falling forward. seats to fold completely. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Keys, Doors, and Windows 2-11

3. While holding the rear glass in 4. With the rear glass tilted toward 5. Load the rear glass into the place, press the glass-catch you, lift it out from the lower storage pocket in the Midgate, release button (C) and pull the window frame channel. Use the guiding the lower edge of the top of the rear glass toward you grab handles (B) to assist you in rear glass behind the three rear using the grab handles (B) removing the rear glass. glass retaining tabs (E). located at the top of the rear Hold the rear glass flat against glass. the storage pocket, with grab handles facing you, until the next step. Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

2-12 Keys, Doors, and Windows

Reinstalling the Rear Glass To reinstall the rear glass, do the following: 1. Squeeze and pull down the latch levers (A), located near the upper corners of the rear glass, to unlatch.

6. Turn both glass lock knobs (D), Once both glass lock knobs are located at both top corners of in the locked position, the rear the storage pocket, to the locked glass is securely stored. position. Push in on the corner 7. Push both latch levers up to the of the rear glass to allow the locked position. You should hear lock knob to engage more easily. a click when each latch lever locks correctly. The rear seats can be returned to the normal position when the 2. Hold the rear glass in place with rear glass is out and stored one hand and turn the glass lock properly in the storage pocket. knobs, located at both top corners of the glass storage pocket, to the unlocked position. Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Keys, Doors, and Windows 2-13

3. Pull the rear glass out from the storage pocket using the grab handles (B).

Be sure to align the rear glass 5. Apply a firm downward pressure side-to-side using the glass and then push the rear glass flat alignment arrows (G). against the window frame. Use the grab handles (B) at the top of 4. With the rear glass tilted at an the rear glass to assist you. angle, place the bottom edge in 6. Push the rear glass flat against the lower channel of the window the window frame and push frame. each latch lever (A) up until it locks. You should hear a click when each latch lever locks correctly. Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

2-14 Keys, Doors, and Windows

Lowering the Midgate with the Rear Glass in Place The Midgate can be lowered to allow the cargo area of your vehicle to extend into the cab. The rear glass can be either installed in its normal position, or it can be Rear Glass in Normal Position removed and stored in the rear 2. Standing outside of the vehicle, glass storage pocket. hold the Midgate securely so it To lower the Midgate: does not fall forward. Turn the Midgate handle clockwise and 1. Fold the rear seats. The front pull the Midgate toward you. seats might have to be moved 3. Lower the Midgate until it is flat. forward slightly to allow the rear seats to fold. See Rear Seats on page 3‑10. Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

Keys, Doors, and Windows 2-15

Lowering the Midgate with the Raising the Midgate Rear Glass in the Storage To return the Midgate to its normal Pocket position, raise the Midgate up with a firm swinging motion until it latches into place securely. This will help to ensure that the Midgate closes with enough force to engage the latches. If the rear glass is removed and you would like to put it back, do so using the instructions given previously.

Midgate Lowered with Crossbar Attached This procedure works the same as Rear Glass Stored in Glass the procedure described previously, Storage Pocket but when you lower the Midgate with the rear glass in the stored position, you will notice that the entire crossbar will lower with the Midgate. This is completely normal; however, since the crossbar lowers with the Midgate, it will be heavier. As you lower the Midgate be ready for the extra weight and do not let the Midgate fall as you lower it. Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

2-16 Keys, Doors, and Windows

Tailgate Use the Remote Keyless Power Assist Steps Entry (RKE) transmitter or power door lock switch to lock and unlock The vehicle may have power assist { WARNING the tailgate. steps. It is extremely dangerous to ride Open the tailgate by lifting up on its on the tailgate, even when the handle while pulling the tailgate vehicle is operated at low speeds. toward you. People riding on the tailgate To close the tailgate, push it firmly can easily lose their balance upward until it latches. Push and and fall in response to vehicle pull on the tailgate to be sure it is maneuvers. Falling from a moving latched securely. The switch used to disable the vehicle may result in serious Tailgate Removal power assist steps is located on the injuries or death. Do not allow center console below the climate people to ride on the tailgate. The tailgate is not to be removed. control system. Be sure everyone in your vehicle Removing the tailgate may cause is in a seat and using a safety damage to electrical connector The power assist steps automatically extend from beneath belt properly. resulting in loss of lock/unlock and rear vision camera function. the vehicle on the side in which the door has been opened. Once the door is closed, the assist steps automatically move back under the vehicle after a brief delay. The vehicle must not be moving for the assist steps to extend or retract. The assist steps cannot be disabled in the extended position. Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

Keys, Doors, and Windows 2-17

Vehicle Security If the delayed locking feature is pre-alarm, the alarm will go off. turned on, the theft‐deterrent Your vehicle's headlamps will flash This vehicle has theft-deterrent system will not start the arming and the horn will sound for about features; however, they do not make process until the last door is 30 seconds, then will turn off to save it impossible to steal. closed and the delay timer has the battery power. expired. See Delayed Locking The theft-deterrent system will not Anti-theft Alarm System on page 2‑8. activate if the doors are locked with Your vehicle has a content 3. Close all doors. The security the vehicle's key or the manual door theft-deterrent alarm system. light should go off after about lock. It activates only if you use the 30 seconds. The alarm is not power door lock switch with the door armed until the security light open or the RKE transmitter. You goes off. should also remember that you can The content theft deterrent start your vehicle with the correct system does not sense if the ignition key if the alarm has been midgate or tailgate are open or set off. ajar, therefore, vehicle contents To avoid setting off the alarm by This is the security light. may not be protected if the accident: midgate is left open or ajar. To arm the theft-deterrent system: . If you do not want to activate 1. Open the door. If a locked driver door is opened the theft-deterrent system, the without using the RKE transmitter, vehicle should be locked with 2. Lock the door with the Remote a ten second pre-alarm will occur. the door key after the doors are Keyless Entry (RKE) transmitter The horn will chirp and the lights will closed. or the power door lock switch. flash. If the key is not placed in the The security light will come on to . Always unlock the doors with the ignition and turned to START or the RKE transmitter. Unlocking a inform the driver the system is door is not unlocked by pressing arming. If a door is open when door any other way will set off the unlock button on the RKE the alarm if it is armed. the doors are locked, the transmitter during the ten second security light will flash. Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

2-18 Keys, Doors, and Windows

If you set off the alarm by accident, While the alarm is set, the power Immobilizer Operation press unlock on the RKE transmitter door unlock switch will not work. This vehicle has PASS-Key® III+ or place the key in the ignition and If the alarm does not sound when it turn it to START to turn off the (Personalized Automotive Security should but the headlamps flash, System) theft-deterrent system. alarm. The alarm will not stop if you check to see if the horn works. The try to unlock a door any other way. PASS-Key III+ is a passive horn fuse may be blown. To replace theft-deterrent system. Testing the Alarm the fuse, see Instrument Panel Fuse Block on page 10‑46 and Engine The system is automatically armed To test the alarm: Compartment Fuse Block on when the key is removed from the 1. From inside the vehicle, lower page 10‑41. ignition. the driver window and open the If the alarm does not sound or the The system is automatically driver door. headlamps do not flash, the vehicle disarmed when the key is turned to 2. Activate the system by locking should be serviced by your dealer. ON/RUN, ACC/ACCESSORY, the doors with the power door or START from the LOCK/OFF lock switch while the door is Immobilizer position. open, or with the RKE You do not have to manually arm or See Radio Frequency Statement on transmitter. disarm the system. page 13‑20 for information 3. Get out of the vehicle, close the regarding Part 15 of the Federal The security light will come on if door and wait for the security Communications Commission there is a problem with arming or light to go out. (FCC) rules and Industry Canada disarming the theft-deterrent 4. Then reach in through the Standards RSS-GEN/210/220/310. system. window, unlock the door with the manual door lock and open the door. This should set off the alarm. Chevrolet Avalanche Owner Manual - 2012 Black plate (19,1)

Keys, Doors, and Windows 2-19

When the PASS-Key III+ system It is possible for the PASS-Key III+ 3. After the engine has started, senses that someone is using the decoder to learn the transponder turn the key to LOCK/OFF, and wrong key, it prevents the vehicle value of a new or replacement key. remove the key. from starting. Anyone using a Up to 10 keys may be programmed 4. Insert the new key to be trial-and-error method to start the for the vehicle. The following programmed and turn it to the vehicle will be discouraged because procedure is for programming ON/RUN position within of the high number of electrical key additional keys only. If all the five seconds of turning the codes. currently programmed keys are lost ignition to the LOCK/OFF If the engine does not start and the or do not operate, you must see position in Step 3. your dealer or a locksmith who can security light on the instrument The security light will turn off panel cluster comes on when trying service PASS-Key III+ to have keys made and programmed to the once the key has been to start the vehicle, there may be a programmed. problem with the theft-deterrent system. system. Turn the ignition off and try See your dealer or a locksmith who 5. Repeat Steps 1 through 4 if again. can service PASS-Key III+ to get a additional keys are to be programmed. If the engine still does not start, and new key blank cut exactly as the the key appears to be undamaged, ignition key that operates the If you lose or damage your try another ignition key. At this time, system. PASS-Key III+ key, see your dealer you may also want to check the To program the new additional key: or a locksmith who can service PASS-Key III+ to have a new fuse. See Fuses and Circuit 1. Verify that the new key has Breakers on page 10‑41. If the key made. a 1 stamped on it. engine still does not start with the Do not leave the key or device other key, the vehicle needs service. 2. Insert the original, already that disarms or deactivates the If the vehicle does start, the first key programmed key in the ignition theft-deterrent system in the vehicle. may be faulty. See your dealer who and start the engine. If the can service the PASS-Key III+ to engine will not start, see your have a new key made. dealer for service. Chevrolet Avalanche Owner Manual - 2012 Black plate (20,1)

2-20 Keys, Doors, and Windows

Exterior Mirrors Power Mirrors To adjust each mirror: 1. Press (A) or (B) to select the Convex Mirrors driver or passenger side mirror. 2. Press the arrows on the control { WARNING pad to move the mirror up, down, right, or left. A convex mirror can make things, 3. Adjust the outside mirror so that like other vehicles, look farther the side of the vehicle and the away than they really are. If you area behind are seen. cut too sharply into the right lane, you could hit a vehicle on the 4. Press either (A) or (B) again to right. Check the inside mirror or deselect the mirror. glance over your shoulder before changing lanes. Vehicles with outside power mirrors have controls located on the The passenger side mirror is convex driver door. shaped. A convex mirror's surface is curved so more can be seen from the driver seat. Chevrolet Avalanche Owner Manual - 2012 Black plate (21,1)

Keys, Doors, and Windows 2-21

Folding Mirrors Resetting the Power Foldaway Manual Foldaway Mirrors Manually fold the mirrors inward Reset the power foldaway mirrors if: to prevent damage when going . The mirrors are accidentally through an automatic car wash. obstructed while folding. To fold, pull the mirror toward the vehicle. Push the mirror outward, to . They are accidentally manually return to its original position. folded/unfolded. Automatic Dimming . The mirrors will not stay in the unfolded position. If equipped with an automatic dimming mirror, the driver outside . The mirrors vibrate at normal mirror adjusts for the glare of the driving speeds. headlamps behind you. See Fold and unfold the mirrors one time Automatic Dimming Rearview Mirror Vehicles with outside power using the mirror controls to reset on page 2‑22. foldaway mirrors have controls on them to their normal position. the driver door. A popping noise may be heard during the resetting of the power Power Foldaway foldaway mirrors. This sound is normal after a manual folding 1. Press (A) to fold the mirrors out operation. to the driving position. 2. Press (B) to fold the mirrors in to the folded position. Chevrolet Avalanche Owner Manual - 2012 Black plate (22,1)

2-22 Keys, Doors, and Windows

Turn Signal Indicator Park Tilt Mirrors Interior Mirrors The vehicle may also have a turn If the vehicle has the memory signal indicator on the mirror. An package, the passenger and/or Manual Rearview Mirror arrow on the mirror flashes in the driver mirror tilts to a preselected direction of the turn or lane change. Hold the mirror in the center to position when the vehicle is in move it for a clearer view of behind R (Reverse). This feature lets the your vehicle. Adjust the mirror to Heated Mirrors driver view the curb when parallel avoid glare from the headlamps For vehicles with heated mirrors: parking. The mirror(s) return to the behind you. Push the tab at the original position when the vehicle is bottom of the mirror forward for 1 (Rear Window Defogger): shifted out of R (Reverse), or the Press to heat the mirrors. daytime use and pull it for ignition is turned off or to nighttime use. See “Rear Window Defogger” under OFF/LOCK. Dual Automatic Climate Control Turn this feature on or off through Automatic Dimming System on page 8‑4 or Climate the Driver Information Center (DIC). Rearview Mirror Control Systems on page 8‑1 for See Vehicle Personalization (With more information. DIC Buttons) on page 5‑45 for more The vehicle may have an automatic information. dimming inside rearview mirror. Automatic dimming reduces the glare from the headlamps of the vehicle behind you. The dimming feature comes on and the indicator light illuminates each time the ignition is turned to start. Chevrolet Avalanche Owner Manual - 2012 Black plate (23,1)

Keys, Doors, and Windows 2-23

O (On/Off): Press to turn the Windows dimming feature on or off. The vehicle may also have a Rear { WARNING Vision Camera (RVC). See Rear Vision Camera (RVC) on page 9‑56 Leaving children, helpless adults, for more information. or pets in a vehicle with the windows closed is dangerous. If the vehicle has a RVC, the O They can be overcome by the button for turning the dimming extreme heat and suffer feature on or off will not be permanent injuries or even death available. from heat stroke. Never leave a Vehicles with OnStar have three child, a helpless adult, or a pet additional control buttons for the alone in a vehicle, especially with The vehicle aerodynamics are designed to improve fuel economy OnStar system. See your dealer for the windows closed in warm or performance. This may result in a more information about OnStar and hot weather. how to subscribe to it. See OnStar pulsing sound when either rear Overview on page 14‑1. window is down and the front windows are up. To reduce the Cleaning the Mirror sound, open either a front window Do not spray glass cleaner directly or the sunroof (if equipped). on the mirror. Use a soft towel dampened with water. Chevrolet Avalanche Owner Manual - 2012 Black plate (24,1)

2-24 Keys, Doors, and Windows

Power Windows Express Down Windows Windows that have the { WARNING express‐down feature allow the windows to be lowered without Leaving children in a vehicle with holding the switch. Press the the keys is dangerous for many window switch fully and release it to reasons. Children or others could activate the express‐down feature. be badly injured or even killed. The express mode can be canceled They could operate the power at any time by briefly pressing, windows or other controls or even or pulling the switch. make the vehicle move. The Window Lockout windows will function and they could be seriously injured or killed The power window switches are o (Window Lockout): The if caught in the path of a closing located on each of the side doors. window lockout switch is on the window. Do not leave keys in a The driver door also has switches driver door. This feature prevents vehicle with children. that control the front passenger and the rear passenger windows from operating, except from the driver When there are children in the rear windows. The power windows work when the ignition is in ON/ position. Press the switch to turn rear seat use the window lockout RUN or ACC/ACCESSORY, or in the lockout feature on or off. An button to prevent unintentional Retained Accessory Power (RAP). indicator light shows the feature operation of the windows. See Retained Accessory Power is on. (RAP) on page 9‑28. Press the switch to lower the window. Pull up the front of the switch to raise the window. Chevrolet Avalanche Owner Manual - 2012 Black plate (25,1)

Keys, Doors, and Windows 2-25

Sun Visors Roof The sunroof only operates when the ignition is in ON/RUN or ACC/ ACCESSORY, or in Retained Sunroof Accessory Power (RAP). See Retained Accessory Power (RAP) on page 9‑28. To open or close the sunroof, press the open or close switch (A) to the first detent position. To express open or close the sunroof, press the open or close switch (A) to the second detent position and release. To stop the movement, press the switch again. Pull the sun visor down to block The sunroof has a comfort stop glare. Detach the sun visor from the feature which stops the sunroof from center mount to pivot to the side A. Open or Close Sunroof opening to the full-open position. window, or to extend along the rod, B. Vent From the comfort stop position, if available. press the open or close switch (A) a On vehicles with a sunroof, there second time to open the sunroof to are two sunroof switches on the the full-open position. overhead console above the rearview mirror. Chevrolet Avalanche Owner Manual - 2012 Black plate (26,1)

2-26 Keys, Doors, and Windows

To automatically vent or close the sunroof, press the vent open or close switch (B). When the sunroof is opened, an air deflector will automatically raise. The air deflector will retract when the sunroof is closed. The sunroof also has a sunshade which can be pulled forward to block Dirt and debris may collect on the sun rays. The sunshade must be sunroof seal or in the track. This opened and closed manually. could cause an issue with sunroof If an object is in the path of the operation, noise, or plugging the sunroof while it is closing, the water drainage system. Periodically anti-pinch feature will detect the open the sunroof and remove any object and stop the sunroof. obstacles or loose debris. Wipe the sunroof seal and roof sealing area using a clean cloth, mild soap, and water. Do not remove grease from the sunroof. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Seats and Restraints 3-1

Lap Belt ...... 3-19 Child Restraints Seats and Safety Belt Extender ...... 3-20 Older Children ...... 3-36 Restraints Safety System Check ...... 3-20 Infants and Young Safety Belt Care ...... 3-21 Children ...... 3-38 Replacing Safety Belt System Child Restraint Systems . . . . . 3-41 Head Restraints Parts after a Crash ...... 3-21 Where to Put the Restraint . . . 3-43 Head Restraints ...... 3-2 Lower Anchors and Tethers Airbag System for Children (LATCH Front Seats Airbag System ...... 3-22 System) ...... 3-45 Seat Adjustment ...... 3-3 Where Are the ? . . . . . 3-24 Replacing LATCH System Center Seat ...... 3-4 When Should an Airbag Parts After a Crash ...... 3-51 Power Seat Adjustment ...... 3-4 Inflate? ...... 3-25 Securing Child Restraints Lumbar Adjustment ...... 3-4 What Makes an Airbag (Rear Seat Position) ...... 3-51 Reclining Seatbacks ...... 3-5 Inflate? ...... 3-27 Securing Child Restraints Memory Seats ...... 3-7 How Does an Airbag (Center Front Seat Heated and Ventilated Front Restrain? ...... 3-27 Position) ...... 3-53 Seats ...... 3-9 What Will You See after an Securing Child Restraints Airbag Inflates? ...... 3-28 (Right Front Seat Rear Seats Passenger Sensing Position) ...... 3-54 Rear Seats ...... 3-10 System ...... 3-29 Servicing the Airbag-Equipped Safety Belts Vehicle ...... 3-34 Safety Belts ...... 3-12 Adding Equipment to the How to Wear Safety Belts Airbag-Equipped Vehicle . . . 3-34 Properly ...... 3-13 Airbag System Check ...... 3-35 Lap-Shoulder Belt ...... 3-14 Replacing Airbag System Safety Belt Use During Parts after a Crash ...... 3-36 Pregnancy ...... 3-19 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

3-2 Seats and Restraints

Head Restraints Front Seats The front seats have adjustable head restraints in the outboard seating positions.

{ WARNING

With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ Adjust the head restraint so that the The height of the head restraint can spinal injury in a crash. Do not top of the restraint is at the same be adjusted. Pull the head restraint drive until the head restraints for height as the top of the occupant's up to raise it. Try to move the head all occupants are installed and head. This position reduces the restraint to make sure that it is chance of a neck injury in a crash. locked in place. adjusted properly. To lower the head restraint, press the button, located on the top of the seatback, and push the restraint down. Try to move the head restraint after the button is released to make sure that it is locked in place. The front seat outboard head restraints are not designed to be removed. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Seats and Restraints 3-3

Rear Seats Front Seats The rear seat has adjustable headrests in the outboard seating Seat Adjustment positions. The height of the headrest can be { WARNING adjusted. Pull the headrest up to raise it. To lower the headrest, push You can lose control of the down on the headrest. vehicle if you try to adjust a manual driver seat while the Rear outboard headrests are not designed to be removed. vehicle is moving. The sudden movement could startle and confuse you, or make you push a To adjust the seat: pedal when you do not want to. Adjust the driver seat only when 1. Lift the bar under the front edge the vehicle is not moving. of the seat cushion to unlock the seat. 2. Slide the seat to the desired position and release the bar. 3. Try to move the seat back and forth to be sure the seat is locked in place. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

3-4 Seats and Restraints

Center Seat Power Seat Adjustment . If available, raise or lower the entire seat by moving the entire If equipped, the center front control up or down. seatback doubles as an armrest and To adjust the seatback, see Power cupholder/storage area for the driver “ Reclining Seatbacks under and passenger when the center ” Reclining Seatbacks on page 3 5. front seat is not used. Do not use it ‑ as a seating position when the seatback is folded down. Lumbar Adjustment Manual Lumbar

To adjust a power seat, if equipped: . Move the seat forward or rearward by sliding the control forward or rearward. . If available, raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down. If equipped, increase or decrease manual lumbar support by turning the knob forward or rearward. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Seats and Restraints 3-5

Power Lumbar To raise or lower the height of the support, press and hold the WARNING (Continued) top or bottom of the control. For proper protection when the Reclining Seatbacks vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the { WARNING safety belt properly. Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its To adjust the power lumbar support, job because it will not be against if equipped: your body. Instead, it will be in . On vehicles with two-way front of you. In a crash, you could lumbar, press and hold the top go into it, receiving neck or other or bottom of the control to injuries. increase or decrease lumbar support. The lap belt cannot do its job either. In a crash, the belt could . On vehicles with four-way go up over your abdomen. The Do not have a seatback reclined if lumbar, press and hold the front belt forces would be there, not at the vehicle is moving. or rear of the control to increase your pelvic bones. This could or decrease lumbar support. cause serious internal injuries. (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

3-6 Seats and Restraints

Manual Reclining Seatbacks To return the seatback to the upright position: { WARNING 1. Lift the lever fully without applying pressure to the You can lose control of the seatback, and the seatback will vehicle if you try to adjust a return to the upright position. manual driver seat while the 2. Push and pull on the seatback to vehicle is moving. The sudden make sure it is locked. movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving. To adjust a manual seatback: 1. Lift the lever. The seatback will automatically { WARNING fold forward. If either seatback is not locked, it 2. To recline, move the seatback could move forward in a sudden rearward to the desired position, stop or crash. That could cause then release the lever to lock the seatback in place. injury to the person sitting there. Always push and pull on the 3. Push and pull on the seatback to seatbacks to be sure they are make sure it is locked. locked. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Seats and Restraints 3-7

Power Reclining Seatbacks Memory Seats Storing Memory Positions To save into memory: 1. Adjust the driver seat, seatback recliner, both outside mirrors, and the throttle and brake pedals, if equipped. See Power Mirrors on page 2‑20 and Adjustable Throttle and Brake Pedal on page 9‑22 for more information. Not all mirrors and adjustable throttle and brake pedals will have the ability to save and To recline a power seatback, On vehicles with the memory recall their positions. if equipped: feature, the controls on the driver 2. Press and hold “1” until . Tilt the top of the control door are used to program and recall two beeps sound. rearward to recline. memory settings for the driver seat, outside mirrors, and the adjustable 3. Repeat for a second driver . Tilt the top of the control forward throttle and brake pedals, position using “2.” to raise. if equipped. To recall, press and release “1” or “2.” The vehicle must be in P (Park). A single beep will sound. The seat, outside mirrors, and adjustable throttle and brake pedals will move to the position previously stored for the identified driver. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

3-8 Seats and Restraints

Memory Remote Recall If something has blocked the driver If the easy exit seat feature is The memory feature can recall the seat and/or the adjustable pedals programmed on in the vehicle driver seat, outside mirrors, and while recalling a memory position, personalization menu, automatic pedals, if equipped, to stored the recall may stop. Remove the seat movement occurs when the positions when entering the vehicle. obstruction; then press and hold the ignition key is removed. appropriate manual control for the A single beep sounds. The driver To activate, unlock the driver memory item that is not recalling door with the Remote Keyless seat moves back approximately for two seconds. Try recalling the 8 cm (3 in). To move the seat back Entry (RKE) transmitter. The driver memory position again by pressing B seat, outside mirrors, and adjustable the appropriate memory button. farther, press again until the pedals, if equipped, will move to the If the memory position is still not seat is all the way back. memory position associated with the recalling, see your dealer for If something has blocked the driver transmitter used to unlock the service. seat while recalling the exit position, vehicle. Easy Exit Driver Seat the recall may stop. Remove the This feature can be turned on or off obstruction; then press and hold using the vehicle personalization This feature can move the seat the power seat control rearward for menu. See Vehicle Personalization rearward to allow extra room to exit two seconds. Try recalling the exit (With DIC Buttons) on page 5‑45 for the vehicle. position again. If the exit position is more information. B (Easy Exit Driver Seat): Press still not recalling, see your dealer for service. To stop recall movement, press one to recall the easy exit seat position. of the power seat controls, memory The vehicle must be in P (Park). See Vehicle Personalization (With buttons, or power mirror buttons, DIC Buttons) on page 5‑45 for more or the adjustable pedal switch. information. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Seats and Restraints 3-9

Heated and Ventilated Press the button once for the highest setting. With each press of Front Seats the button, the seat will change to the next lower setting, and then to { WARNING the off setting. The lights indicate three for the highest setting and one If you cannot feel temperature for the lowest. change or pain to the skin, the seat heater may cause burns The passenger seat may take longer to heat up. even at low temperatures. To reduce the risk of burns, people On vehicles with heated seats, with such a condition should use the heated seats are canceled 10 seconds after the ignition is care when using the seat heater, Heated and Cooled Seat Buttons turned off. especially for long periods of Shown, Heated Seat Buttons time. Do not place anything on Similar On vehicles with heated and cooled the seat that insulates against seats, the heated and cooled seats heat, such as a blanket, cushion, If available, the buttons are on the are canceled when the ignition is cover, or similar item. This front doors. turned off. may cause the seat heater to H (Cooled Seat): If available, To use this feature after restarting overheat. An overheated seat press to cool the seat. the vehicle, press the desired button heater may cause a burn or may I (Heated Seatback): Press to again. damage the seat. heat the seatback only. J (Heated Seat and Seatback): Press to heat the seat and seatback. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

3-10 Seats and Restraints

Remote Start Heated Seats Rear Seats When it is cold outside, the heated The rear seatbacks can be folded to seats may turn on automatically provide more cargo space and during a remote vehicle start. The access to the midgate. See heated seats will be canceled when Midgate® on page 2 9 for more the ignition is turned on. Press the ‑ information on operation of the desired button to use the heated midgate. seats after the vehicle is started. To fold the seatback: The lights on the heated seat buttons do not turn on during a 1. Push the rear seat headrests all remote start. the way down. The temperature performance of an 2. Pull the loop in the crease where unoccupied seat may be reduced. the seatback and seat cushion This is normal. meet to release the seat See Remote Vehicle Start on cushion. Tilt the seat cushion page 2‑5 for more information. forward toward the front of the vehicle. Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Seats and Restraints 3-11

To return the seats to the normal position, lift the seatback up and { WARNING fold the seat cushion down. If the seatback is not locked, it could move forward in a sudden { WARNING stop or crash. That could cause A safety belt that is improperly injury to the person sitting there. routed, not properly attached, Always be sure to press the rear or twisted will not provide the of the seat cushion down. This protection needed in a crash. The action locks the seatback in person wearing the belt could be place. seriously injured. After raising the 3. Fold the seatback forward until it rear seatback, always check to be Push and pull on the seatback to is flat. If necessary, move the sure that the safety belts are make sure it is locked. Raise the front seats forward slightly to properly routed and attached, and headrest. allow the seatback to fold are not twisted. completely. 4. Repeat the procedure for the other seatback, if desired. Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

3-12 Seats and Restraints

Why Safety Belts Work Safety Belts WARNING (Continued) This section of the manual describes how to use safety belts It is extremely dangerous to properly. It also describes some ride in a cargo area, inside or things not to do with safety belts. outside of a vehicle. In a collision, passengers riding in these areas { WARNING are more likely to be seriously Do not let anyone ride where injured or killed. Do not allow a safety belt cannot be worn passengers to ride in any area of properly. In a crash, if you or your the vehicle that is not equipped passenger(s) are not wearing with seats and safety belts. safety belts, injuries can be much Always wear a safety belt, and check that all passenger(s) are worse than if you are wearing When riding in a vehicle, you travel safety belts. You can be seriously restrained properly too. as fast as the vehicle does. If the injured or killed by hitting things vehicle stops suddenly, you keep inside the vehicle harder or by This vehicle has indicators as a going until something stops you. being ejected from the vehicle. In reminder to buckle the safety belts. It could be the windshield, the addition, anyone who is not See Safety Belt Reminders on instrument panel, or the safety belts! buckled up can strike other page 5‑15 for additional information. When you wear a safety belt, you passengers in the vehicle. and the vehicle slow down together. (Continued) There is more time to stop because you stop over a longer distance and, when worn properly, your strongest bones take the forces from the Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Seats and Restraints 3-13

safety belts. That is why wearing Also, in nearly all states and in safety belts makes such good all Canadian provinces, the law sense. requires wearing safety belts. Questions and Answers About How to Wear Safety Belts Safety Belts Properly Q: Will I be trapped in the vehicle after a crash if I am wearing a This section is only for people of safety belt? adult size. A: You could be — whether you are There are special things to know wearing a safety belt or not. about safety belts and children. And Your chance of being conscious there are different rules for smaller during and after a crash, so you children and infants. If a child will be . Sit up straight and always keep can unbuckle and get out, is riding in the vehicle, see Older your feet on the floor in front much greater if you are belted. Children on page 3‑36 or Infants of you. and Young Children on page 3‑38. Q: If my vehicle has airbags, why . Always use the correct buckle Follow those rules for everyone's for your seating position. should I have to wear safety protection. belts? . Wear the lap part of the belt It is very important for all occupants A: Airbags are supplemental low and snug on the hips, just to buckle up. Statistics show that touching the thighs. In a crash, systems only; so they work with unbelted people are hurt more often safety belts — not instead of this applies force to the strong in crashes than those who are pelvic bones and you would be them. Whether or not an airbag wearing safety belts. is provided, all occupants still less likely to slide under the lap have to buckle up to get the There are important things to know belt. If you slid under it, the belt most protection. about wearing a safety belt properly. would apply force on your abdomen. This could cause serious or even fatal injuries. Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

3-14 Seats and Restraints

. Wear the shoulder belt over the Lap-Shoulder Belt The lap-shoulder belt may lock if shoulder and across the chest. you pull the belt across you very These parts of the body are All seating positions in the vehicle quickly. If this happens, let the best able to take belt restraining have a lap-shoulder belt except for belt go back slightly to unlock it. forces. The shoulder belt locks if the center front passenger position Then pull the belt across you there is a sudden stop or crash. (if equipped), which has a lap belt. more slowly. See Lap Belt on page 3‑19 for more information. If the shoulder portion of a { WARNING passenger belt is pulled out The following instructions explain You can be seriously injured, all the way, the child restraint how to wear a lap-shoulder belt locking feature may be engaged. or even killed, by not wearing properly. If this happens, let the belt go your safety belt properly. 1. Adjust the seat, if the seat is back all the way and start again. . Never allow the lap or adjustable, so you can sit up Engaging the child restraint shoulder belt to become straight. To see how, see “Seats” locking feature may affect the loose or twisted. in the Index. passenger sensing system, . Never wear the shoulder belt 2. Pick up the latch plate and pull if equipped. See Passenger under both arms or behind the belt across you. Do not let it Sensing System on page 3‑29 your back. get twisted. for more information. . Never route the lap or If the belt stops before it reaches shoulder belt over an the buckle, tilt the latch plate and armrest. keep pulling the safety belt until it can be buckled. Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

Seats and Restraints 3-15

4. If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See “Shoulder Belt Height Adjuster” in this section for instructions on use and important safety information.

3. Push the latch plate into the To unlatch the belt, push the button buckle until it clicks. If you find on the buckle. The belt should that the latch plate will not go return to its stowed position. fully into the buckle, see if you Before a door is closed, be sure the are using the correct buckle. safety belt is out of the way. If a Pull up on the latch plate to door is slammed against a safety make sure it is secure. If the belt belt, damage can occur to both the is not long enough, see Safety belt and the vehicle. 5. To make the lap part tight, pull Belt Extender on page 3‑20. up on the shoulder belt. Position the release button on the buckle so that the safety belt It may be necessary to pull could be quickly unbuckled if stitching on the safety belt necessary. through the latch plate to fully tighten the lap belt on smaller occupants. Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

3-16 Seats and Restraints

Shoulder Belt Height Adjuster Safety Belt Pretensioners The vehicle has a shoulder belt This vehicle has safety belt height adjuster for the driver and pretensioners for front outboard right front passenger positions. occupants. Although the safety belt Adjust the height so the shoulder pretensioners cannot be seen, they portion of the belt is on the shoulder are part of the safety belt assembly. and not falling off of it. The belt They can help tighten the safety should be close to, but not belts during the early stages of a contacting, the neck. Improper moderate to severe frontal, near shoulder belt height adjustment frontal, or rear crash if the threshold could reduce the effectiveness of conditions for pretensioner the safety belt in a crash. See How activation are met. And, if the to Wear Safety Belts Properly on Squeeze the buttons (A) on the vehicle has side impact airbags, sides of the height adjuster and safety belt pretensioners can help page 3‑13. move the height adjuster to the tighten the safety belts in a side desired position. crash or a rollover event. The adjuster can be moved up just Pretensioners work only once. If the by pushing up on the shoulder belt pretensioners activate in a crash, guide. they will need to be replaced, and probably other new parts for the After the adjuster is set to the vehicle's safety belt system. See desired position, try to move it down Replacing Safety Belt System Parts without squeezing the buttons to after a Crash on page 3 21. make sure it has locked into ‑ position. Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

Seats and Restraints 3-17

Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides. If not, they are available through your dealer. The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults. When installed and properly adjusted, the comfort guide positions the belt away from the neck and head. There is one guide, if equipped, for 2. Place the guide over the belt, each outside passenger position in and insert the two edges of the the rear seat. Here is how to install belt into the slots of the guide. a comfort guide to the safety belt: 1. Remove the guide from its storage pocket on the side of the seat. Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

3-18 Seats and Restraints

{ WARNING

A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. 3. Be sure that the belt is not 4. Buckle, position, and release twisted and it lies flat. The the safety belt as described elastic cord must be under the previously in this section. Make belt and the guide on top. sure the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck. Chevrolet Avalanche Owner Manual - 2012 Black plate (19,1)

Seats and Restraints 3-19

To remove and store the comfort Lap Belt guide, squeeze the belt edges together so that the safety belt can This part is only for the lap belt. be removed from the guide. Slide To learn how to wear a lap-shoulder the guide into its storage clip on the belt, see Lap-Shoulder Belt on interior body or storage pocket on page 3‑14. the side of the seat. The vehicle may have a center seating position. When you sit in the Safety Belt Use During center front seating position, you Pregnancy have a lap safety belt, which has no retractor. Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to A pregnant woman should wear be seriously injured if they do not a lap-shoulder belt, and the lap wear safety belts. portion should be worn as low as possible, below the rounding, throughout the pregnancy. The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it is more likely that the fetus will not be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly. To make the belt longer, tilt the latch plate and pull it along the belt. Chevrolet Avalanche Owner Manual - 2012 Black plate (20,1)

3-20 Seats and Restraints

Buckle, position and release it the If you find that the latch plate will Safety System Check same way as the lap part of a not go fully into the buckle, see if lap-shoulder belt. you are using the correct buckle. Be Now and then, check that the safety sure that the latch plate clicks when belt reminder light, safety belts, inserted into the buckle. buckles, latch plates, retractors, and anchorages are all working properly. Safety Belt Extender Look for any other loose or damaged safety belt system parts If the vehicle's safety belt will fasten that might keep a safety belt system around you, you should use it. from doing its job. See your dealer But if a safety belt is not long to have it repaired. Torn or frayed enough, your dealer will order you safety belts may not protect you in a an extender. When you go in to crash. They can rip apart under order it, take the heaviest coat you impact forces. If a belt is torn or will wear, so the extender will be frayed, get a new one right away. long enough for you. To help avoid Make sure the safety belt reminder personal injury, do not let someone light is working. See Safety Belt To make the belt shorter, pull its free else use it, and use it only for the Reminders on page 5 15 for more end as shown until the belt is snug. ‑ seat it is made to fit. The extender information. If the belt is not long enough, see has been designed for adults. Never Keep safety belts clean and dry. Safety Belt Extender on page 3‑20. use it for securing child seats. To See Safety Belt Care on page 3‑21. Make sure the release button on the wear it, attach it to the regular safety buckle is positioned so you would belt. For more information, see the be able to unbuckle the safety belt instruction sheet that comes with quickly if necessary. the extender. Chevrolet Avalanche Owner Manual - 2012 Black plate (21,1)

Seats and Restraints 3-21

Safety Belt Care Replacing Safety Belt After a minor crash, replacement of safety belts may not be necessary. Keep belts clean and dry. System Parts after a But the safety belt assemblies that Crash were used during any crash may { WARNING have been stressed or damaged. { WARNING See your dealer to have the safety Do not bleach or dye safety belts. belt assemblies inspected or It may severely weaken them. In A crash can damage the safety replaced. a crash, they might not be able to belt system in the vehicle. New parts and repairs may be provide adequate protection. A damaged safety belt system necessary even if the safety belt Clean safety belts only with mild may not properly protect the system was not being used at the soap and lukewarm water. person using it, resulting in time of the crash. serious injury or even death in a Have the safety belt pretensioners crash. To help make sure the checked if the vehicle has been in a safety belt systems are working crash, or if the airbag readiness light properly after a crash, have them stays on after you start the vehicle inspected and any necessary or while you are driving. See Airbag replacements made as soon as Readiness Light on page 5‑16. possible. Chevrolet Avalanche Owner Manual - 2012 Black plate (22,1)

3-22 Seats and Restraints

Airbag System For frontal airbags, the word Here are the most important things AIRBAG will appear on the middle to know about the airbag system: The vehicle has the following part of the steering wheel for the airbags: driver and on the instrument panel { WARNING . A frontal airbag for the driver. for the right front passenger. With seat‐mounted side impact You can be severely injured or . A frontal airbag for the right front killed in a crash if you are not passenger. airbags, the word AIRBAG will appear on the side of the seatback wearing your safety belt — even if . A seat‐mounted side impact closest to the door. you have airbags. Airbags are airbag for the driver. designed to work with safety With roof-rail airbags, the word belts, but do not replace them. . A seat‐mounted side impact AIRBAG will appear along the Also, airbags are not designed to airbag for the right front headliner or trim. passenger. deploy in every crash. In some Airbags are designed to supplement crashes safety belts are your only . A roof-rail airbag for the driver the protection provided by safety restraint. See When Should an and passenger directly behind belts. Even though today's airbags Airbag Inflate? on page 3‑25. the driver. are also designed to help reduce Wearing your safety belt during a . A roof-rail airbag for the right the risk of injury from the force of an front passenger and passenger inflating bag, all airbags must inflate crash helps reduce your chance seated directly behind the right very quickly to do their job. of hitting things inside the vehicle front passenger. or being ejected from it. Airbags are “supplemental restraints” to All of the airbags in the vehicle will the safety belts. Everyone in your have the word AIRBAG embossed vehicle should wear a safety belt in the trim or on an attached label properly whether or not there is near the deployment opening. — an airbag for that person. Chevrolet Avalanche Owner Manual - 2012 Black plate (23,1)

Seats and Restraints 3-23

{ WARNING { WARNING

Because airbags inflate with great Children who are up against, force and faster than the blink of or very close to, any airbag an eye, anyone who is up when it inflates can be seriously against, or very close to any injured or killed. Airbags plus There is an airbag readiness light airbag when it inflates can be lap-shoulder belts offer protection on the instrument panel cluster, seriously injured or killed. Do not for adults and older children, but which shows the airbag symbol. sit unnecessarily close to any not for young children and infants. airbag, as you would be if sitting Neither the vehicle safety belt The system checks the airbag on the edge of the seat or leaning system nor its airbag system is electrical system for malfunctions. forward. Safety belts help keep designed for them. Young The light tells you if there is an you in position before and during children and infants need the electrical problem. See Airbag a crash. Always wear a safety protection that a child restraint Readiness Light on page 5‑16 for belt, even with airbags. The driver system can provide. Always more information. should sit as far back as possible secure children properly in the while still maintaining control of vehicle. To read how, see Older the vehicle. Children on page 3‑36 or Infants Occupants should not lean on or and Young Children on sleep against the door or side page 3‑38. windows in seating positions with seat-mounted side impact airbags and/or roof-rail airbags. Chevrolet Avalanche Owner Manual - 2012 Black plate (24,1)

3-24 Seats and Restraints

Where Are the Airbags?

The right front passenger frontal Driver Side Shown, Passenger airbag is in the instrument panel on Side Similar The driver frontal airbag is in the the passenger side. The seat‐mounted side impact middle of the steering wheel. airbags for the driver and right front passenger are in the side of the seatbacks closest to the door. Chevrolet Avalanche Owner Manual - 2012 Black plate (25,1)

Seats and Restraints 3-25

When Should an Airbag WARNING (Continued) Inflate? or even death. The path of an Frontal airbags are designed to inflating airbag must be kept inflate in moderate to severe frontal clear. Do not put anything or near-frontal crashes to help between an occupant and an reduce the potential for severe airbag, and do not attach or put injuries mainly to the driver's or right anything on the steering wheel front passenger's head and chest. hub or on or near any other However, they are only designed to airbag covering. inflate if the impact exceeds a Do not use seat accessories that predetermined deployment Driver Side Shown, Passenger block the inflation path of a threshold. Deployment thresholds are used to predict how severe a Side Similar seat-mounted side impact airbag. crash is likely to be in time for the The roof-rail airbags for the driver, Never secure anything to the roof airbags to inflate and help restrain right front passenger, and second of a vehicle with roof-rail airbags the occupants. row outboard passengers are in the by routing a rope or tie‐down ceiling above the side windows. Whether the frontal airbags will or through any door or window should deploy is not based on how opening. If you do, the path of an fast your vehicle is traveling. { WARNING inflating roof-rail airbag will be It depends largely on what you hit, blocked. the direction of the impact, and how If something is between an quickly your vehicle slows down. occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (26,1)

3-26 Seats and Restraints

Frontal airbags may inflate at Frontal airbags are not intended to The vehicle has seat‐mounted side different crash speeds. For inflate during vehicle rollovers, rear impact and roof-rail airbags. See example: impacts, or in many side impacts. Airbag System on page 3‑22. Seat mounted side impact and . If the vehicle hits a stationary In addition, the vehicle has ‐ object, the airbags could inflate dual-stage frontal airbags. roof-rail airbags are intended to at a different crash speed than if Dual-stage airbags adjust the inflate in moderate to severe side the vehicle hits a moving object. restraint according to crash severity. crashes. In addition, these roof-rail The vehicle has electronic frontal airbags are intended to inflate . If the vehicle hits an object sensors, which help the sensing during a rollover or in a severe that deforms, the airbags could frontal impact. Seat‐mounted side inflate at a different crash speed system distinguish between a moderate frontal impact and a more impact and roof-rail airbags will than if the vehicle hits an object inflate if the crash severity is above does not deform. severe frontal impact. For moderate frontal impacts, dual-stage airbags the system's designed threshold . If the vehicle hits a narrow object inflate at a level less than full level. The threshold level can vary (like a pole), the airbags could deployment. For more severe frontal with specific vehicle design. inflate at a different crash speed impacts, full deployment occurs. Roof-rail airbags are not intended than if the vehicle hits a wide to inflate in rear impacts. A object (like a wall). The vehicle has a seat position sensor. Vehicles with dual stage seat‐mounted side impact airbag is . If the vehicle goes into an object airbags also have seat position intended to deploy on the side of the at an angle, the airbags could sensors which enable the sensing vehicle that is struck. Both roof-rail inflate at a different crash speed system to monitor the position of the airbags will deploy when either side than if the vehicle goes straight driver seat and the right front of the vehicle is struck or if the into the object. passenger seat. sensing system predicts that the vehicle is about to roll over, or in a Thresholds can also vary with The seat position sensor provides severe frontal impact. specific vehicle design. information that is used to determine if the airbags should deploy at a reduced level or at full deployment. Chevrolet Avalanche Owner Manual - 2012 Black plate (27,1)

Seats and Restraints 3-27

In any particular crash, no one can Frontal airbag modules are located Seat‐mounted side impact and say whether an airbag should have inside the steering wheel and roof-rail airbags distribute the force inflated simply because of the instrument panel. For vehicles with of the impact more evenly over the damage to a vehicle or because seat‐mounted side impact airbags, occupant's upper body. of what the repair costs were. there are airbags modules in the Rollover capable roof-rail airbags For frontal airbags, inflation is side of the front seatbacks closest are designed to help contain the determined by what the vehicle hits, to the door. For vehicles with head and chest of occupants in the the angle of the impact, and how roof-rail airbags, there are airbag outboard seating positions in the quickly the vehicle slows down. modules in the ceiling of the vehicle, first and second rows. The rollover For seat‐mounted side impact and near the side windows that have capable roof-rail airbags are roof-rail airbags, deployment is occupant seating positions. designed to help reduce the risk of determined by the location and full or partial ejection in rollover severity of the side impact. In a How Does an Airbag events, although no system can rollover event, roof-rail airbag Restrain? prevent all such ejections. deployment is determined by the direction of the roll. In moderate to severe frontal or But airbags would not help in near frontal collisions, even belted many types of collisions, primarily What Makes an Airbag occupants can contact the steering because the occupant's motion is wheel or the instrument panel. In not toward those airbags. See When Inflate? moderate to severe side collisions, Should an Airbag Inflate? on In a deployment event, the sensing even belted occupants can contact page 3‑25 for more information. system sends an electrical signal the inside of the vehicle. Airbags should never be regarded triggering a release of gas from the Airbags supplement the protection as anything more than a supplement inflator. Gas from the inflator fills the provided by safety belts. Frontal to safety belts. airbag causing the bag to break out airbags distribute the force of the of the cover and deploy. The inflator, impact more evenly over the the airbag, and related hardware are occupant's upper body, stopping all part of the airbag module. the occupant more gradually. Chevrolet Avalanche Owner Manual - 2012 Black plate (28,1)

3-28 Seats and Restraints

What Will You See after off the interior lamps and hazard { WARNING warning flashers by using the an Airbag Inflates? controls for those features. After the frontal airbags and When an airbag inflates, there may be dust in the air. This dust seat-mounted side impact airbags { WARNING inflate, they quickly deflate, so could cause breathing problems quickly that some people may not for people with a history of A crash severe enough to inflate even realize an airbag inflated. asthma or other breathing trouble. the airbags may have also Roof-rail airbags may still be at least To avoid this, everyone in the damaged important functions in partially inflated for some time after vehicle should get out as soon as the vehicle, such as the fuel they deploy. Some components of it is safe to do so. If you have system, brake and steering the airbag module may be hot for breathing problems but cannot systems, etc. Even if the vehicle several minutes. For location of the get out of the vehicle after an appears to be drivable after a airbag modules, see What Makes airbag inflates, then get fresh air moderate crash, there may be an Airbag Inflate? on page 3‑27. by opening a window or a door. concealed damage that could The parts of the airbag that come If you experience breathing make it difficult to safely operate into contact with you may be warm, problems following an airbag the vehicle. but not too hot to touch. There may deployment, you should seek be some smoke and dust coming medical attention. Use caution if you should attempt from the vents in the deflated to restart the engine after a crash has occurred. airbags. Airbag inflation does not The vehicle may have a feature that prevent the driver from seeing out of may automatically unlock the doors, the windshield or being able to steer turn on the interior lamps and In many crashes severe enough to the vehicle, nor does it prevent hazard warning flashers, and shut inflate the airbag, windshields are people from leaving the vehicle. off the fuel system after the airbags broken by vehicle deformation. inflate. You can lock the doors, turn Additional windshield breakage may also occur from the right front passenger airbag. Chevrolet Avalanche Owner Manual - 2012 Black plate (29,1)

Seats and Restraints 3-29

. Airbags are designed to inflate Passenger Sensing only once. After an airbag inflates, you will need some new System parts for the airbag system. If the vehicle has the passenger If you do not get them, the airbag status indicator pictured in airbag system will not be there the following illustration, then the to help protect you in another vehicle has a passenger sensing United States crash. A new system will include system for the right front passenger airbag modules and possibly position. The passenger airbag other parts. The service manual status indicator, if equipped, is for your vehicle covers the need visible on the overhead console to replace other parts. when the vehicle is started. . The vehicle has a crash sensing In addition, if the vehicle has a and diagnostic module which passenger sensing system for the records information after a right front passenger position, the Canada and Mexico crash. See Vehicle Data label on the vehicle's sun visors The words ON and OFF, or the Recording and Privacy on refers to “ADVANCED AIRBAGS”. symbols for on and off, will be page 13‑19 and Event Data visible during the system check. Recorders on page 13‑19. If you are using remote start, . Let only qualified technicians if equipped, to start the vehicle from work on the airbag systems. a distance, you may not see the Improper service can mean that system check. When the system an airbag system will not work check is complete, either the word properly. See your dealer for ON or OFF, or the symbol for on or service. off, will be visible. See Passenger Airbag Status Indicator on page 5‑17. Chevrolet Avalanche Owner Manual - 2012 Black plate (30,1)

3-30 Seats and Restraints

The passenger sensing system will an older child riding in a booster turn off the right front passenger seat; and children, who are large WARNING (Continued) frontal airbag under certain enough, using safety belts. Even if the passenger sensing conditions. The driver airbag, A label on the sun visor says, seat mounted side impact airbags system has turned off the right ‐ “Never put a rear-facing child seat in (if equipped) and the roof-rail front passenger frontal airbag, no the front.” This is because the risk to system is fail-safe. No one can airbags are not affected by the the rear-facing child is so great, passenger sensing system. guarantee that an airbag will not if the airbag deploys. deploy under some unusual The passenger sensing system circumstance, even though the works with sensors that are part { WARNING airbag is turned off. of the right front passenger seat and safety belt. The sensors are A child in a rear-facing child Secure rear-facing child designed to detect the presence of restraint can be seriously restraints in a rear seat, even if a properly-seated occupant and injured or killed if the right front the airbag is off. If you secure a determine if the right front passenger airbag inflates. This forward-facing child restraint in passenger frontal airbag should is because the back of the the right front seat, always move be enabled (may inflate) or not. rear-facing child restraint would the front passenger seat as far According to accident statistics, be very close to the inflating back as it will go. It is better to children are safer when properly airbag. A child in a forward-facing secure the child restraint in a secured in a rear seat in the correct child restraint can be seriously rear seat. child restraint for their weight injured or killed if the right front and size. passenger airbag inflates and the We recommend that children be passenger seat is in a forward secured in a rear seat, including: position. an infant or a child riding in a (Continued) rear-facing child restraint; a child riding in a forward-facing child seat; Chevrolet Avalanche Owner Manual - 2012 Black plate (31,1)

Seats and Restraints 3-31

The passenger sensing system is The passenger sensing system is designed to turn off the right front designed to turn on (may inflate) { WARNING passenger frontal airbag if: the right front passenger frontal airbag anytime the system senses If the airbag readiness light ever . The right front passenger seat is comes on and stays on, it means unoccupied. that a person of adult size is sitting properly in the right front that something may be wrong . The system determines an infant passenger seat. with the airbag system. To help is present in a child restraint. avoid injury to yourself or others, When the passenger sensing have the vehicle serviced right . A right front passenger takes system has allowed the airbag away. See Airbag Readiness his/her weight off of the seat for to be enabled, the on indicator will Light on page 5 16 for more a period of time. light and stay lit as a reminder that ‑ the airbag is active. information, including important . There is a critical problem with safety information. the airbag system or the For some children, including passenger sensing system. children in child restraints, and for When the passenger sensing very small adults, the passenger system has turned off the right front sensing system may or may not passenger frontal airbag, the off turn off the right front passenger indicator will light and stay lit as a frontal airbag, depending upon reminder that the airbag is off. See the person's seating posture Passenger Airbag Status Indicator and body build. Everyone in the on page 5‑17. vehicle who has outgrown child restraints should wear a safety belt properly — whether or not there is an airbag for that person. Chevrolet Avalanche Owner Manual - 2012 Black plate (32,1)

3-32 Seats and Restraints

If the On Indicator is Lit for a 5. If, after reinstalling the child If the Off Indicator is Lit for an Child Restraint restraint and restarting the Adult-Size Occupant vehicle, the on indicator is still lit, If a child restraint has been installed turn the vehicle off. Then slightly and the on indicator is lit: recline the vehicle seatback and 1. Turn the vehicle off. adjust the seat cushion, if adjustable, to make sure that 2. Remove the child restraint from the vehicle seatback is not the vehicle. pushing the child restraint into 3. Remove any additional items the seat cushion. from the seat such as blankets, Also make sure the child cushions, seat covers, seat restraint is not trapped under the heaters, or seat massagers. vehicle head restraint. If this 4. Reinstall the child restraint happens, adjust the head following the directions provided restraint. See Head Restraints by the child restraint on page 3‑2. If a person of adult size is sitting in manufacturer and refer to 6. Restart the vehicle. the right front passenger seat, but Securing Child Restraints (Rear the off indicator is lit, it could be Seat Position) on page 3 51 or The passenger sensing system ‑ because that person is not sitting Securing Child Restraints may or may not turn off the properly in the seat. If this happens, (Center Front Seat Position) on airbag for a child in a child page 3‑53 or Securing Child restraint depending upon the Restraints (Right Front Seat child’s seating posture and body Position) on page 3‑54. build. It is better to secure the child restraint in a rear seat. Chevrolet Avalanche Owner Manual - 2012 Black plate (33,1)

Seats and Restraints 3-33

use the following steps to allow the sensing system maintain the page 3‑34 for more information system to detect that person and passenger airbag status. See about modifications that can affect enable the right front passenger “Safety Belts” and “Child how the system operates. frontal airbag: Restraints” in the Index for The on indicator may be lit if an 1. Turn the vehicle off. additional information about the object, such as a briefcase, importance of proper restraint use. 2. Remove any additional material handbag, grocery bag, laptop, from the seat, such as blankets, If the shoulder portion of the belt is or other electronic device, is put on cushions, seat covers, seat pulled out all the way, the child an unoccupied seat. If this is not heaters, or seat massagers. restraint locking feature will be desired, remove the object from engaged. This may unintentionally the seat. 3. Place the seatback in the fully cause the passenger sensing upright position. system to turn the airbag off for { WARNING 4. Have the person sit upright in some adult‐size occupants. If this the seat, centered on the seat happens, let the belt go back all the Stowing of articles under the cushion, with legs comfortably way and start again. passenger seat or between the extended. A thick layer of additional material, passenger seat cushion and seatback may interfere with the 5. Restart the vehicle and have the such as a blanket or cushion, person remain in this position for or aftermarket equipment such as proper operation of the passenger two to three minutes after the on seat covers, seat heaters, and seat sensing system. indicator is lit. massagers, can affect how well the passenger sensing system Additional Factors Affecting operates. We recommend that System Operation you not use seat covers or other aftermarket equipment except when Safety belts help keep the approved by GM for your specific passenger in position on the seat vehicle. See Adding Equipment to during vehicle maneuvers and the Airbag-Equipped Vehicle on braking, which helps the passenger Chevrolet Avalanche Owner Manual - 2012 Black plate (34,1)

3-34 Seats and Restraints

Servicing the sensors, side impact sensors, WARNING (Continued) or airbag wiring can affect the Airbag-Equipped Vehicle operation of the airbag system. proper service procedures, and Airbags affect how the vehicle In addition, the vehicle may should be serviced. There are parts make sure the person performing work for you is qualified to do so. have a passenger sensing of the airbag system in several system for the right front places around the vehicle. Your passenger position, which dealer and the service manual have Adding Equipment to the includes sensors that are part information about servicing the Airbag-Equipped Vehicle of the passenger seat. The vehicle and the airbag system. To passenger sensing system purchase a service manual, see Q: Is there anything I might add may not operate properly if the Service Publications Ordering to or change about the vehicle original seat trim is replaced Information on page 13‑16. that could keep the airbags with non-GM covers, upholstery from working properly? or trim, or with GM covers, { WARNING A: Yes. If you add things that upholstery or trim designed for a change the vehicle's frame, different vehicle. Any object, For up to 10 seconds after the bumper system, height, front end such as an aftermarket seat vehicle is turned off and the or side sheet metal, they may heater or a comfort enhancing battery is disconnected, an airbag keep the airbag system from pad or device, installed under or can still inflate during improper working properly. Changing or on top of the seat fabric, could service. You can be injured if you moving any parts of the front also interfere with the operation are close to an airbag when it seats, safety belts, the airbag of the passenger sensing inflates. Avoid yellow connectors. sensing and diagnostic module, system. This could either They are probably part of the steering wheel, instrument prevent proper deployment of airbag system. Be sure to follow panel, roof-rail airbag modules, the passenger airbag(s) or prevent the passenger sensing (Continued) ceiling headliner or pillar garnish trim, overhead console, front system from properly turning off Chevrolet Avalanche Owner Manual - 2012 Black plate (35,1)

Seats and Restraints 3-35

the passenger airbag(s). See Q: Because I have a disability, Airbag System Check Passenger Sensing System on I have to get my vehicle page 3‑29. modified. How can I find out The airbag system does not need regularly scheduled maintenance or If you have any questions, call whether this will affect my airbag system? replacement. Make sure the airbag Customer Assistance. The readiness light is working. See phone numbers and addresses A: If you have questions, call Airbag Readiness Light on for Customer Assistance are in Customer Assistance. The page 5‑16 for more information. Step Two of the Customer phone numbers and addresses Satisfaction Procedure in this for Customer Assistance are in Notice: If an airbag covering is manual. See Customer Step Two of the Customer damaged, opened, or broken, the Satisfaction Procedure (U.S. and Satisfaction Procedure in this airbag may not work properly. Do Canada) on page 13‑1 or manual. See Customer not open or break the airbag Customer Satisfaction Satisfaction Procedure (U.S. and coverings. If there are any Procedure (Mexico) on Canada) on page 13‑1 or opened or broken airbag covers, page 13‑3. Customer Satisfaction have the airbag covering and/or If the vehicle has rollover Procedure (Mexico) on airbag module replaced. For the roof-rail airbags, see Different page 13‑3. location of the airbags, see Size Tires and Wheels on Where Are the Airbags? on In addition, your dealer and the page 3 24. See your dealer for page 10‑66 for additional ‑ service manual have information service. important information. about the location of the airbag sensors, sensing and diagnostic module and airbag wiring. Chevrolet Avalanche Owner Manual - 2012 Black plate (36,1)

3-36 Seats and Restraints

Replacing Airbag System If an airbag inflates, you will need to Child Restraints Parts after a Crash replace airbag system parts. See your dealer for service. Older Children { WARNING If the airbag readiness light stays on after the vehicle is started or comes A crash can damage the airbag on when you are driving, the airbag systems in the vehicle. system may not work properly. Have A damaged airbag system the vehicle serviced right away. See Airbag Readiness Light on may not work properly and page 5 16 for more information. may not protect you and your ‑ passenger(s) in a crash, resulting in serious injury or even death. To help make sure the airbag systems are working properly after a crash, have them inspected and any necessary replacements made as soon as Older children who have outgrown possible. booster seats should wear the vehicle safety belts. Chevrolet Avalanche Owner Manual - 2012 Black plate (37,1)

Seats and Restraints 3-37

The manufacturer's instructions that . Does the lap belt fit low and This applies belt force to the come with the booster seat state the snug on the hips, touching the child's pelvic bones in a crash. weight and height limitations for that thighs? If yes, continue. If no, It should never be worn over the booster. Use a booster seat with a return to the booster seat. abdomen, which could cause lap-shoulder belt until the child . Can proper safety belt fit be severe or even fatal internal passes the fit test below: maintained for the length of the injuries in a crash. . Sit all the way back on the seat. trip? If yes, continue. If no, Also see “Rear Safety Belt Comfort Do the knees bend at the seat return to the booster seat. Guides” under Lap-Shoulder Belt on edge? If yes, continue. If no, If you have the choice, a child page 3‑14. return to the booster seat. should sit in a position with a According to accident statistics, . Buckle the lap-shoulder belt. lap‐shoulder belt and get the children and infants are safer Does the shoulder belt rest on additional restraint a shoulder belt when properly restrained in a child the shoulder? If yes, continue. can provide. restraint system or infant restraint If no, try using the rear safety Q: What is the proper way to system secured in a rear seating belt comfort guide. See “Rear wear safety belts? position. Safety Belt Comfort Guides” In a crash, children who are not under Lap-Shoulder Belt on A: An older child should wear a lap-shoulder belt and get the buckled up can strike other people page 3‑14 for more information. who are buckled up, or can be If the shoulder belt still does not additional restraint a shoulder belt can provide. The shoulder thrown out of the vehicle. Older rest on the shoulder, then return children need to use safety belts to the booster seat. belt should not cross the face or neck. The lap belt should fit properly. snugly below the hips, just touching the top of the thighs. Chevrolet Avalanche Owner Manual - 2012 Black plate (38,1)

3-38 Seats and Restraints

{ WARNING { WARNING

Never do this. Never do this. Never allow two children to wear Never allow a child to wear the the same safety belt. The safety safety belt with the shoulder belt belt cannot properly spread the behind their back. A child can be impact forces. In a crash, the two seriously injured by not wearing children can be crushed together the lap-shoulder belt properly. In a and seriously injured. A safety crash, the child would not be belt must be used by only one restrained by the shoulder belt. person at a time. The child could move too far forward increasing the chance of head and neck injury. The child Infants and Young might also slide under the lap Children belt. The belt force would then be Everyone in a vehicle needs applied right on the abdomen. protection! This includes infants and That could cause serious or fatal all other children. Neither the injuries. The shoulder belt should distance traveled nor the age and go over the shoulder and across size of the traveler changes the the chest. need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (39,1)

Seats and Restraints 3-39

{ WARNING { WARNING

Children can be seriously injured Never do this. or strangled if a shoulder belt is Never hold an infant or a child wrapped around their neck and while riding in a vehicle. Due to the safety belt continues to crash forces, an infant or a child tighten. Never leave children will become so heavy it is not unattended in a vehicle and never possible to hold it during a crash. allow children to play with the For example, in a crash at only safety belts. 40 km/h (25 mph), a 5.5 kg (12 lb) infant will suddenly become a Airbags plus lap‐shoulder belts offer 110 kg (240 lb) force on a person's protection for adults and older arms. An infant should be children, but not for young children secured in an appropriate and infants. Neither the vehicle's restraint. safety belt system nor its airbag system is designed for them. Every time infants and young children ride in vehicles, they should have the protection provided by appropriate child restraints. Children who are not restrained properly can strike other people, or can be thrown out of the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (40,1)

3-40 Seats and Restraints

For most basic types of child { WARNING restraints, there are many different models available. When Never do this. purchasing a child restraint, be Children who are up against, sure it is designed to be used in or very close to, any airbag when a motor vehicle. If it is, the it inflates can be seriously injured restraint will have a label saying or killed. Never put a rear-facing that it meets federal motor child restraint in the right front vehicle safety standards. seat. Secure a rear-facing child The restraint manufacturer's restraint in a rear seat. It is also instructions that come with the better to secure a forward-facing restraint state the weight and child restraint in a rear seat. If you Q: What are the different types of height limitations for a particular must secure a forward-facing add-on child restraints? child restraint. In addition, there child restraint in the right front A: Add-on child restraints, which are many kinds of restraints seat, always move the front are purchased by the vehicle available for children with special needs. passenger seat as far back as it owner, are available in four basic will go. types. Selection of a particular restraint should take into consideration not only the child's weight, height, and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used. Chevrolet Avalanche Owner Manual - 2012 Black plate (41,1)

Seats and Restraints 3-41

Child Restraint Systems { WARNING { WARNING

To reduce the risk of neck and A young child's hip bones are still head injury during a crash, infants so small that the vehicle's regular need complete support. This is safety belt may not remain low on because an infant's neck is not the hip bones, as it should. fully developed and its head Instead, it may settle up around weighs so much compared with the child's abdomen. In a crash, the rest of its body. In a crash, the belt would apply force on a an infant in a rear-facing child body area that is unprotected by restraint settles into the restraint, any bony structure. This alone so the crash forces can be could cause serious or fatal distributed across the strongest injuries. To reduce the risk of part of an infant's body, the back serious or fatal injuries during a (A) Rear‐Facing Infant Seat and shoulders. Infants should crash, young children should A rear-facing infant seat (A) always be secured in rear-facing always be secured in appropriate provides restraint with the seating child restraints. child restraints. surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the restraint. Chevrolet Avalanche Owner Manual - 2012 Black plate (42,1)

3-42 Seats and Restraints

Securing an Add-On Child Restraint in the Vehicle

{ WARNING

A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH system, following the (B) Forward-Facing Child Seat (C) Booster Seats instructions that came with that A forward-facing child seat (B) A booster seat (C) is a child restraint child restraint and the instructions provides restraint for the child's designed to improve the fit of the in this manual. body with the harness. vehicle's safety belt system. A booster seat can also help a child To help reduce the chance of injury, to see out the window. the child restraint must be secured in the vehicle. Child restraint systems must be secured in vehicle seats by lap belts or the lap belt portion of a lap-shoulder belt, or by the LATCH system. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑45 for more information. Children can be Chevrolet Avalanche Owner Manual - 2012 Black plate (43,1)

Seats and Restraints 3-43

endangered in a crash if the child In some areas of the United States Where to Put the restraint is not properly secured in and Canada, Certified Child the vehicle. Passenger Safety Technicians Restraint When securing an add-on child (CPSTs) are available to inspect According to accident statistics, restraint, refer to the instructions and demonstrate how to correctly children and infants are safer that come with the restraint which use and install child restraints. In when properly restrained in a child may be on the restraint itself or in a the U.S., refer to the National restraint system or infant restraint booklet, or both, and to this manual. Highway Traffic Safety system secured in a rear seating The child restraint instructions are Administration (NHTSA) website to position. locate the nearest child safety seat important, so if they are not We recommend that children and inspection station. For CPST available, obtain a replacement child restraints be secured in a rear availability in Canada, check with copy from the manufacturer. seat, including: an infant or a child Transport Canada or the Provincial riding in a rear-facing child restraint; Keep in mind that an unsecured Ministry of Transportation office. child restraint can move around in a a child riding in a forward-facing collision or sudden stop and injure Securing the Child Within the child seat; an older child riding in a people in the vehicle. Be sure to Child Restraint booster seat; and children, who are properly secure any child restraint in large enough, using safety belts. the vehicle — even when no child { WARNING is in it. A child can be seriously injured or killed in a crash if the child is not properly secured in the child restraint. Secure the child properly following the instructions that came with that child restraint. Chevrolet Avalanche Owner Manual - 2012 Black plate (44,1)

3-44 Seats and Restraints

A label on your sun visor says, “Never put a rear-facing child seat in WARNING (Continued) { WARNING the front.” This is because the risk to A child in a child restraint in the the rear-facing child is so great, Even if the passenger sensing if the airbag deploys. center front seat can be badly system, if equipped, has turned injured or killed by the frontal off the right front passenger { WARNING airbags if they inflate. Never frontal airbag, no system is secure a child restraint in the fail-safe. No one can guarantee A child in a rear-facing child center front seat. It is always that an airbag will not deploy restraint can be seriously better to secure a child restraint in under some unusual injured or killed if the right front a rear seat. circumstance, even though passenger airbag inflates. This it is turned off. is because the back of the Do not use child restraints in the rear-facing child restraint would Secure rear-facing child center front seat position. be very close to the inflating restraints in a rear seat, even if the airbag is off. If you secure a When securing a child restraint in a airbag. A child in a forward-facing rear seating position, study the forward-facing child restraint in child restraint can be seriously instructions that came with your the right front seat, always move injured or killed if the right front child restraint to make sure it is passenger airbag inflates and the the front passenger seat as far compatible with this vehicle. passenger seat is in a forward back as it will go. It is better to position. secure the child restraint in a Child restraints and booster seats rear seat. vary considerably in size, and some The vehicle may have a may fit in certain seating positions passenger sensing system which See Passenger Sensing System better than others. Always make is designed to turn off the right on page 3‑29 for additional sure the child restraint is properly front passenger frontal airbag information. secured. under certain conditions. (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (45,1)

Seats and Restraints 3-45

Depending on where you place the Lower Anchors and In order to use the LATCH child restraint and the size of the system in your vehicle, you need a child restraint, you may not be able Tethers for Children child restraint that has LATCH to access adjacent safety belt (LATCH System) attachments. The child restraint assemblies or LATCH anchors for The LATCH system holds a child manufacturer will provide you with additional passengers or child restraint during driving or in a crash. instructions on how to use the child restraints. Adjacent seating This system is designed to make restraint and its attachments. The positions should not be used if the installation of a child restraint easier. following explains how to attach a child restraint prevents access to or The LATCH system uses anchors in child restraint with these interferes with the routing of the the vehicle and attachments on the attachments in your vehicle. safety belt. child restraint that are made for use Not all vehicle seating positions or Wherever a child restraint is with the LATCH system. child restraints have lower anchors installed, be sure to secure the child Make sure that a LATCH-compatible and attachments or top tether restraint properly. child restraint is properly installed anchors and attachments. Keep in mind that an unsecured using the anchors, or use the child restraint can move around in a vehicle's safety belts to secure the collision or sudden stop and injure restraint, following the instructions people in the vehicle. Be sure to that came with that restraint, and properly secure any child restraint in also the instructions in this manual. your vehicle — even when no child When installing a child restraint with is in it. a top tether, you must also use either the lower anchors or the safety belts to properly secure the child restraint. A child restraint must never be installed using only the top tether and anchor. Chevrolet Avalanche Owner Manual - 2012 Black plate (46,1)

3-46 Seats and Restraints

Lower Anchors Top Tether Anchor Your child restraint may have a single tether (A) or a dual tether (C). Either will have a single attachment (B) to secure the top tether to the anchor. Some child restraints that have top tethers are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that Lower anchors (A) are metal bars A top tether (A, C) anchors the forward-facing child restraints have built into the vehicle. There are top of the child restraint to the a top tether, and that the tether be two lower anchors for each vehicle. A top tether anchor is built attached. Be sure to read and follow LATCH seating position that will into the vehicle. The top tether the instructions for your child accommodate a child restraint attachment (B) on the child restraint restraint. with lower attachments (B). connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash. Chevrolet Avalanche Owner Manual - 2012 Black plate (47,1)

Seats and Restraints 3-47

Lower Anchor and Top Tether See Rear Seats on page 3‑10. Anchor Locations Be sure to use an anchor located on the same side of the vehicle as the seating position where the child restraint will be placed. Do not secure a child restraint in a To assist you in locating the top position without a top tether anchor tether anchors, the top tether anchor if a national or local law requires symbol is located near the top tether that the top tether be attached, or if anchors. the instructions that come with the child restraint say that the top tether must be attached. According to accident statistics, children and infants are safer when Rear Seat properly restrained in a child restraint system or infant restraint i (Top Tether Anchor): Seating system secured in a rear seating positions with top tether anchors. position. See Where to Put the j (Lower Anchor): Seating Restraint on page 3‑43 for positions with two lower anchors. additional information. The right side rear passenger and center seating positions have exposed metal anchors located in the crease between the seatback The top tether anchors are located and the seat cushion. on the back of the rear seat frame above the floor for each rear seating position. Fold down the rear seatback(s) to access the anchors. Chevrolet Avalanche Owner Manual - 2012 Black plate (48,1)

3-48 Seats and Restraints

Securing a Child Restraint Designed for the LATCH { WARNING WARNING (Continued) System Do not attach more than one child children cannot reach them. Pull { restraint to a single anchor. the shoulder belt all the way out WARNING Attaching more than one child of the retractor to set the lock, restraint to a single anchor could If a LATCH-type child restraint is if the vehicle has one, after the cause the anchor or attachment child restraint has been installed. not attached to anchors, the child to come loose or even break restraint will not be able to protect during a crash. A child or others the child correctly. In a crash, the could be injured. To reduce the Notice: Do not let the LATCH child could be seriously injured or risk of serious or fatal injuries attachments rub against the killed. Install a LATCH-type child during a crash, attach only one vehicle’s safety belts. This may damage these parts. If necessary, restraint properly using the child restraint per anchor. anchors, or use the vehicle safety move buckled safety belts to belts to secure the restraint, avoid rubbing the LATCH following the instructions that attachments. came with the child restraint and { WARNING the instructions in this manual. Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten. Buckle any unused safety belts behind the child restraint so (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (49,1)

Seats and Restraints 3-49

Do not fold the empty rear seat 1.3. Route the top tether with a safety belt buckled. This according to your child could damage the safety belt or restraint instructions and the seat. Unbuckle and return the the following instructions: safety belt to its stowed position, before folding the seat. 1. If the child restraint manufacturer recommends that the top tether be attached, attach the top tether to the top tether anchor, If the position you are using if equipped. Refer to the child does not have a headrest restraint instructions and the or head restraint and you following steps: are using a dual tether, route the tether over the 1.1. To access the top tether If the position you are using seatback. anchors, raise the seat does not have a headrest cushion by pulling up on the or head restraint and you strap loop at the rear of the are using a single tether, seat cushion and fold the route the tether over the seat cushion forward. Then seatback. fold the seatback forward until it is flat. See Rear Seats on page 3‑10 for additional information. 1.2. Place the child restraint in the vehicle, near the seating position that you are using. Chevrolet Avalanche Owner Manual - 2012 Black plate (50,1)

3-50 Seats and Restraints

{ WARNING

If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are If the position you are using If the position you are using locked. has an adjustable headrest has an adjustable headrest or head restraint and you or head restraint and you 1.5. Lift the seatback up and are using a dual tether, are using a single tether, push it rearward. Then route the tether around the raise the headrest or head lower the seat cushion until headrest or head restraint. restraint and route the the seatback and the seat tether under the headrest or cushion lock into position. head restraint and in between the headrest or 2. Attach the lower attachments to head restraint posts. the lower anchors. If the child restraint does not have lower 1.4. Attach the top tether attachments or the desired attachment to the top tether seating position does not have anchor. lower anchors, secure the child restraint with the top tether and the safety belts. Refer to your child restraint manufacturer instructions and the instructions in this manual. Chevrolet Avalanche Owner Manual - 2012 Black plate (51,1)

Seats and Restraints 3-51

2.1. Find the lower anchors for Replacing LATCH System Securing Child Restraints the desired seating position. Parts After a Crash (Rear Seat Position) When securing a child restraint in a 2.2. Put the child restraint on { WARNING the seat. rear seating position, study the instructions that came with the 2.3. Attach and tighten the lower A crash can damage the child restraint to make sure it is attachments on the child LATCH system in the vehicle. compatible with this vehicle. restraint to the lower A damaged LATCH system may anchors. not properly secure the child If the child restraint has the LATCH restraint, resulting in serious system, see Lower Anchors and 3. Tighten the top tether. Tethers for Children (LATCH injury or even death in a crash. System) on page 3 45 for how and 4. Before placing a child in the To help make sure the LATCH ‑ child restraint, make sure it is where to install the child restraint system is working properly after a using LATCH. If you secure a child securely held in place. To check, crash, see your dealer to have grasp the child restraint at the restraint using a safety belt and it the system inspected and any LATCH path and attempt to uses a top tether, see Lower necessary replacements made as move it side‐to‐side and Anchors and Tethers for Children soon as possible. back‐and‐forth. There should (LATCH System) on page 3‑45 for be no more than 2.5 cm (1 in) of top tether anchor locations. movement for proper installation. If the vehicle has the LATCH system Do not secure a child restraint in a and it was being used during a position without a top tether anchor crash, new LATCH system parts if a national or local law requires may be needed. that the top tether be anchored, or if New parts and repairs may be the instructions that come with the necessary even if the LATCH child restraint say that the top strap system was not being used at the must be anchored. time of the crash. Chevrolet Avalanche Owner Manual - 2012 Black plate (52,1)

3-52 Seats and Restraints

In Canada, the law requires that restraint and see Lower Anchors Position the release button on forward-facing child restraints have and Tethers for Children (LATCH the buckle so that the safety belt a top tether, and that the tether be System) on page 3‑45. could be quickly unbuckled if attached. 1. Put the child restraint on necessary. If the child restraint does not have the seat. the LATCH system, you will be 2. Pick up the latch plate, and run using the safety belt to secure the the lap and shoulder portions of child restraint in this position. Be the vehicle's safety belt through sure to follow the instructions that or around the restraint. The child came with the child restraint. Secure restraint instructions will show the child in the child restraint when you how. and as the instructions say. If more than one child restraint needs to be installed in the rear seat, be sure to read Where to Put the Restraint on page 3‑43. If the child restraint manufacturer 4. Pull the shoulder belt all the way recommends using a top tether, out of the retractor to set the attach and tighten the top tether to lock. When the retractor lock is the top tether anchor. Refer to the set, the belt can be tightened but instructions that came with the child not pulled out of the retractor.

3. Push the latch plate into the buckle until it clicks. Chevrolet Avalanche Owner Manual - 2012 Black plate (53,1)

Seats and Restraints 3-53

6. If the child restraint has a top Securing Child Restraints tether, follow the child restraint manufacturer's instructions (Center Front Seat regarding the use of the top Position) tether. See Lower Anchors and Tethers for Children (LATCH { WARNING System) on page 3‑45. 7. Before placing a child in the A child in a child restraint in the child restraint, make sure it is center front seat can be badly securely held in place. To check, injured or killed by the frontal grasp the child restraint at the airbags if they inflate. Never safety belt path and attempt secure a child restraint in the 5. To tighten the belt, push down to move it side‐to‐side and center front seat. It is always on the child restraint, pull the back‐and‐forth. When the child better to secure a child restraint in shoulder portion of the belt to restraint is properly installed, a rear seat. tighten the lap portion of the belt, there should be no more than 2.5 cm (1 in) of movement. and feed the shoulder belt back Do not use child restraints in the into the retractor. When installing To remove the child restraint, center front seat position. a forward-facing child restraint, it unbuckle the vehicle safety belt and may be helpful to use your knee let it return to the stowed position. to push down on the child If the top tether is attached to a top restraint as you tighten the belt. tether anchor, disconnect it. Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 4 and 5. Chevrolet Avalanche Owner Manual - 2012 Black plate (54,1)

3-54 Seats and Restraints

Securing Child Restraints { WARNING WARNING (Continued) (Right Front Seat Position) A child in a rear-facing child fail-safe. No one can guarantee restraint can be seriously injured that an airbag will not deploy This vehicle has airbags. A rear or killed if the right front under some unusual seat is a safer place to secure a passenger airbag inflates. This is circumstance, even though it is forward-facing child restraint. See because the back of the turned off. Where to Put the Restraint on rear-facing child restraint would page 3‑43. Secure rear-facing child be very close to the inflating restraints in a rear seat, even if In addition, the vehicle may have a airbag. A child in a forward-facing the airbag is off. If you secure a passenger sensing system which is child restraint can be seriously designed to turn off the right front forward-facing child restraint in injured or killed if the right front the right front seat, always move passenger frontal airbag under passenger airbag inflates and the certain conditions. See Passenger the front passenger seat as far passenger seat is in a forward back as it will go. It is better to Sensing System on page 3‑29 and position. Passenger Airbag Status Indicator secure the child restraint in a on page 5‑17 for more information, The vehicle may have a rear seat. including important safety passenger sensing system which See Passenger Sensing System information. is designed to turn off the right on page 3‑29 for additional A label on the sun visor says, front passenger frontal airbag information. under certain conditions. “Never put a rear-facing child seat in the front. This is because the risk to ” Even if the passenger sensing If the child restraint has the LATCH the rear-facing child is so great if the system, if equipped, has turned system, see Lower Anchors and airbag deploys. off the right front passenger Tethers for Children (LATCH frontal airbag, no system is System) on page 3‑45 for how and (Continued) where to install the child restraint using LATCH. If a child restraint is Chevrolet Avalanche Owner Manual - 2012 Black plate (55,1)

Seats and Restraints 3-55

secured using a safety belt and it 3. Pick up the latch plate, and run uses a top tether, see Lower the lap and shoulder portions of Anchors and Tethers for Children the vehicle's safety belt through (LATCH System) on page 3‑45 for or around the restraint. The child top tether anchor locations. restraint instructions will show Do not secure a child seat in a you how. position without a top tether anchor if a national or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored. In Canada, the law requires that 5. Pull the shoulder belt all the way forward-facing child restraints have out of the retractor to set the a top tether, and that the tether be lock. When the retractor lock is attached. set, the belt can be tightened but not pulled out of the retractor. You will be using the lap-shoulder belt to secure the child restraint in this position. Follow the instructions 4. Push the latch plate into the that came with the child restraint. buckle until it clicks. 1. Move the seat as far back as it Position the release button on will go before securing the the buckle so that the safety belt forward-facing child restraint. could be quickly unbuckled if 2. Put the child restraint on necessary. the seat. Chevrolet Avalanche Owner Manual - 2012 Black plate (56,1)

3-56 Seats and Restraints

7. Before placing a child in the If a child restraint has been child restraint, make sure it is installed and the on indicator is lit, securely held in place. To check, see “If the On Indicator is Lit for a grasp the child restraint at the Child Restraint” under Passenger safety belt path and attempt Sensing System on page 3‑29 for to move it side‐to‐side and more information. back‐and‐forth. When the child To remove the child restraint, restraint is properly installed, unbuckle the vehicle safety belt and there should be no more than let it return to the stowed position. 2.5 cm (1 in) of movement. If the vehicle is equipped with the passenger sensing system, and 6. To tighten the belt, push down when the passenger sensing system on the child restraint, pull the has turned off the right front shoulder portion of the belt to passenger frontal airbag, the off tighten the lap portion of the belt, indicator in the passenger airbag and feed the shoulder belt back status indicator should light and stay into the retractor. When installing lit when you start the vehicle. See a forward-facing child restraint, it Passenger Airbag Status Indicator may be helpful to use your knee on page 5‑17. to push down on the child restraint as you tighten the belt. Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Storage 4-1

Storage Push down and then back to Storage remove the front cupholder for Compartments cleaning. Storage Compartments For vehicles with a rear armrest/ Glove Box ...... 4-1 Glove Box cupholder, pull up and out on the Cupholders ...... 4-1 Lift up on the glove box lever to tab on the top center of the armrest. Overhead Console ...... 4-1 open it. Pull the armrest down to access the Armrest Storage ...... 4-1 cupholder. Center Console Storage ...... 4-2 Cupholders Top-Box Storage ...... 4-2 Overhead Console For vehicles with cupholders for Luggage/Load Locations front and rear passengers, the For vehicles with an overhead Cargo Area ...... 4-2 cupholders are located in the center console, it contains reading lights and a small storage area. Additional Storage Features console and on the back of the Cargo Cover Panels ...... 4-6 center console. Press the button next to each light Cargo Tie-Downs ...... 4-13 Press down and release the access to turn it on and off. door to open and use the front Roof Rack System cupholders. Armrest Storage Roof Rack System ...... 4-13 Pull down on the door located on Vehicles may have a center armrest the back of the console to use the storage compartment in front of the rear cupholders. Push on the door bench seat. Open it by folding the to close it. armrest down and pressing the handle on the front. Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

4-2 Storage

Center Console Storage Top-Box Storage Luggage/Load For vehicles with a console Locations compartment, cupholders are located between the bucket seats. Cargo Area Press the button and lift the console cover to open. All-Weather Cargo Area The back of the console has a The vehicle's cargo area can be cupholder that folds down for the used in many different rear seat passenger to use. configurations — cargo panels on or off, Midgate up or down, rear glass in or out. It has features that resist the elements and protect cargo. It is designed to quickly direct water out of the cargo box. The top drain There are top-box storage units on grates, side rail channels, catch both sides of the rear cargo area. cups, Midgate drain, cargo area The passenger side contains the tire floor drains, and rubber cargo mat changing tools. To lock or unlock, help do this. use the key then press the key cylinder to open. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Storage 4-3

C. Side rail channels and Top Drain Grates – Removal catch cups and Cleaning D. Front drains E. Water drainage area around both sides of the box and the tailgate side F. Rear drains G. Cargo floor H. Cargo mat Maintenance and Cleaning Even when all of these things are working properly and the cover To ensure that the water system is on, there may be some management system performs instances (heavy rains, automated properly, be sure that the Midgate, tailgate, and cover system are fully The top drain grates are located car washes, etc.) when water can near the rear window on both sides collect in the following areas: closed and that all parts are clean and not blocked with debris. Follow of the vehicle. Clean the grates and A. Top drain grates the instructions given next in this drains if there is a blockage. B. Removable front drain grate section for the proper procedures on (Midgate drain grate) cleaning each item. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

4-4 Storage

To remove each drain grate, do the Side Rail Channels following: 1. Remove the cargo panels. See Cargo Cover Panels on page 4‑6 for more information.

To replace the drain grate: 1. Line up the clips on the vehicle with the slots in the grate and The side rail channels are located firmly push the grate down. on top of both sides of the cargo area. Flush them out with clean 2. Do not force the grate. If it does water if debris collects inside not clip into place, realign the of them. 2. Grasp the edges of the grate clips with the holes and try and pull it out from the vehicle. again. Carefully load cargo into the cargo Flush the drain with clean water. area, so that the rails do not get damaged. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Storage 4-5

Midgate Drain Grate Removal Cargo Area Floor Drains and Cleaning

After hauling dirt, wood chips, pebbles etc. the Midgate drain should be flushed with water. First The cargo mat has cut outs for the The removable Midgate drain grate remove the drain grate: four cargo-area floor drains located is located near the base of the 1. Lower the Midgate. See under the cargo mat near the sides Midgate. Midgate® on page 2‑9 for more of the cargo area. information. Periodically flush the drains through 2. Pull up on the rear side of the the cut outs to clear debris and drain grate, tilt it toward the front allow water to drain from the cargo of the vehicle, and pull it out. area. If the cargo area is extremely dirty, lift up the edges of the cargo Reverse the procedure to reinstall floor mat or take the whole mat out the drain grate. and flush the drains with water. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

4-6 Storage

Additional Storage Notice: Exceeding the weight also numbered labels on the limit of 113 kg (250 lbs) can bottom of the panels. The Features damage the cargo covers, and the numbers on the top and bottom repairs would not be covered by of the panels will be used as Cargo Cover Panels the vehicle warranty. Do not put reference when removing, anything on top of the cargo storing and reinstalling the For vehicles with a three-piece covers over the weight limit. panels. cargo cover system, the cargo panels can be removed and stored To remove a cargo panel(s): in the cargo area of the vehicle. 1. Lower the tailgate. See Tailgate on page 2‑16 for more { WARNING information on the tailgate.

Improperly stored cargo cover panels could be thrown about the vehicle during a collision or sudden maneuver. Someone could be injured. If a panel is removed, always store it in the proper storage location. When putting it back, always make sure 2. Unlock the cargo panel 3 by that it is securely reattached. pulling forward on the driver side and passenger side cargo panel latches, located on the bottom of each cargo panel. The panels are embossed on the upper center portion with the numbers 1, 2 and 3. There are Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Storage 4-7

3. Remove cargo panel 2 in the Cargo Panel Storage System same way and set it aside. Remove as many cargo panels as needed. 4. To remove cargo panel 1, unlock the two rear latches, lift the cover slightly and pull rearward. After each cargo panel has been removed, store them within the cargo storage area using the cargo panel storage system. To store the panels: 1. Secure the storage strap system The three cargo panels can be in the cargo storage area by stored in the cargo area using the attaching the six clips included storage strap system. Always use on the cargo strap system to the the storage strap system to store tie down locations on either side the cargo panels while driving. of the storage area. Before storing the cargo panels, make sure that the latches on the cargo panels are in the locked position. The latches are locked when they are parallel to the front and back edge of the panel. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

4-8 Storage

Use the following instructions for 2. Starting with cargo panel 1, load 3. Place the primary straps over the proper storage sequence the cargo panel with the latches the three cargo covers (A). and location for each panel: facing up toward the side of the Fasten the four strap clips (B). 1.1. Secure clip (A) on the cargo box. storage strap. Do the same for cargo panel 2 1.2. Secure clip (B) on the then panel 3. Make sure to store storage strap. panel 2 with the latches facing down and panel 3 with latches 1.3. Place the remaining primary facing up toward the side of the straps (C) on top of the lid cargo box. and tray at the top of the cargo area. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Storage 4-9

4. Tighten all straps by pulling on 5. Close both cross locks at the Panels 3, 2, 1 Loaded the free end of each strap. center of the strap system to Reinstalling the Cargo Cover tightly secure. Panels The strap system can remain attached to the side of the cargo area while it is not in use, or it can be stored inside the top box storage compartment. See Top-Box Storage on page 4‑2 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

4-10 Storage

Push the cover forward making sure that the guide block engages the retainer bracket opening. Continue to push forward until the panel is fully seated against the Midgate. Then lower the rear of the cover to engage the striker pegs (A) to align with the striker assembly (B).

To reinstall a cargo panel: Driver Side Shown, Passenger Side Similar 1. Starting with cargo panel 1, place the latches in the unlocked 2. Place the cover on the cargo position. Place cargo panel 1 on box within 10 cm (4 in) of the the cargo area rails while Midgate and lower the rear of holding the back of the cargo the panel within 5‐8 cm (2‐3 in) panel up. from the top of the cargo box. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Storage 4-11

4. Install cargo cover 2 followed 6. Push the latches toward the by 3 next. Place the latches in front of the vehicle, starting with the unlocked position. Place the the driver side latch, to lock the cargo cover panel on the cargo panel in place. A click sounds area rails while holding the back when each latch locks correctly. of the cargo panel up. Folding and Storage of Straps

3. The driver side cargo cover panel latch must lock in place before the passenger side latch can be locked. If this procedure is not followed exactly, the cargo cover panels might not correctly lock in place. Push the driver Driver Side Shown, Passenger side latch toward the front of the Side Similar vehicle to lock the cover in Fold the straps for storing inside the position. A click sounds when 5. Push the panel forward until it is top-box storage compartment: snug against the other panel and each latch locks. Lock the 1. Extend the six strap ends on a then let the back of the panel remaining passenger side latch flat surface. on panel 1. down making sure that the pegs (A) align with the receivers (B). Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

4-12 Storage

2. Fold the four primary strap ends 3. Take the short strap and wrap it 4. Take the storage strap and wrap toward the center as shown. around the folded webbing, it around the package. Finally, forming a package. attach the hooks to the webbing and place the straps inside the top-box storage compartment. Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Storage 4-13

Cargo Tie-Downs Roof Rack System For vehicles with a roof rack, the rack can be used to load items. The vehicle has cargo tie downs, For roof racks that do not have located in the rear cargo area. { WARNING crossrails included, GM Certified These can be used to secure cargo. crossrails can be purchased as an If something is carried on top of The tie downs can also be used to accessory. See your dealer for the vehicle that is longer or wider secure the cargo cover panel strap additional information. than the roof rack — like paneling, system, if the vehicle has one. For Notice: Loading cargo on the more information see Cargo Cover plywood, or a mattress — the wind can catch it while the vehicle roof rack that weighs more than Panels on page 4‑6. is being driven. The item being 91 kg (200 lbs) or hangs over the rear or sides of the vehicle may carried could be violently torn off, damage the vehicle. Load cargo and this could cause a collision so that it rests evenly between and damage the vehicle. Never the crossrails, making sure to carry something longer or wider fasten cargo securely. than the roof rack on top of the vehicle unless using a GM certified accessory carrier. Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

4-14 Storage

To prevent damage or loss of cargo . Tie the load and secure it to the . To carry long items, move the when driving, check to make sure crossrails or the siderail crossrails as far apart as crossrails and cargo are securely supports. Use the crossrails only possible. Tie the load to the fastened. Loading cargo on the roof to keep the load from sliding. To crossrails and the siderails or rack will make the vehicle’s center move a crossrail, lift the release siderail supports. Also tie the of gravity higher. Avoid high speeds, lever up, on both sides of the load to the bumpers, but do not sudden starts, sharp turns, sudden rail. Then slide the crossrail to tie the load so tightly that the braking or abrupt maneuvers, the desired position balancing crossrails or siderails are otherwise it may result in loss of the force side to side. Press the damaged. release lever down on both control. If driving for a long distance, . After moving a crossrail, be sure on rough roads, or at high speeds, sides of the rail, down to tighten it is securely locked into the occasionally stop the vehicle to it. Try to slide the crossrail back siderail. make sure the cargo remains in its and forth slightly to make sure it place. is tight. A Center High-Mounted Stoplamp (CHMSL) is located above the rear Do not exceed the maximum vehicle window glass. capacity when loading the vehicle. For more information on vehicle Make sure items loaded on the roof capacity and loading, see Vehicle of the vehicle do not block or damage the CHMSL. Load Limits on page 9‑16. . If small heavy objects are placed on the roof, cut a piece of 9 mm or 3/8 inch plywood to fit inside the crossrails and siderails to spread the load. Tie the plywood to the siderail supports. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Instruments and Controls 5-1

Voltmeter Gauge ...... 5-15 Vehicle Messages Instruments and Safety Belt Reminders ...... 5-15 Vehicle Messages ...... 5-35 Controls Airbag Readiness Light ...... 5-16 Battery Voltage and Charging Passenger Airbag Status Messages ...... 5-36 Indicator ...... 5-17 Brake System Messages . . . . 5-36 Controls Charging System Light ...... 5-18 Door Ajar Messages ...... 5-37 Steering Wheel Adjustment . . . 5-2 Malfunction Engine Cooling System Steering Wheel Controls ...... 5-3 Indicator Lamp ...... 5-19 Messages ...... 5-37 Horn ...... 5-5 Brake System Warning Engine Oil Messages ...... 5-38 Windshield Wiper/Washer . . . . . 5-5 Light ...... 5-21 Engine Power Messages . . . . 5-39 Compass ...... 5-6 Antilock Brake System (ABS) Fuel System Messages ...... 5-39 Clock ...... 5-8 Warning Light ...... 5-22 Key and Lock Messages . . . . . 5-40 Power Outlets ...... 5-9 Tow/Haul Mode Light ...... 5-23 Lamp Messages ...... 5-40 StabiliTrak® OFF Light ...... 5-23 Object Detection System Warning Lights, Gauges, and Traction Control System Messages ...... 5-40 Indicators (TCS)/StabiliTrak® Light . . . . 5-23 Ride Control System Warning Lights, Gauges, and Tire Pressure Light ...... 5-24 Messages ...... 5-40 Indicators ...... 5-10 Engine Oil Pressure Light . . . . 5-24 Airbag System Messages . . . . 5-42 Instrument Cluster ...... 5-11 Low Fuel Warning Light ...... 5-25 Anti-theft Alarm System Speedometer ...... 5-12 Security Light ...... 5-25 Messages ...... 5-42 Odometer ...... 5-12 High-Beam On Light ...... 5-26 Tire Messages ...... 5-42 Trip Odometer ...... 5-12 Front Fog Lamp Light ...... 5-26 Transmission Messages . . . . . 5-43 Tachometer ...... 5-12 Cruise Control Light ...... 5-26 Vehicle Reminder Messages ...... 5-44 Fuel Gauge ...... 5-12 Information Displays Engine Oil Pressure Washer Fluid Messages . . . . . 5-44 Gauge ...... 5-13 Driver Information Engine Coolant Temperature Center (DIC) ...... 5-26 Gauge ...... 5-14 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

5-2 Instruments and Controls

Vehicle Personalization Controls To adjust the steering wheel: Vehicle Personalization 1. Hold the steering wheel and pull (With DIC Buttons) ...... 5-45 Steering Wheel the lever. Universal Remote System Adjustment 2. Move the steering wheel up Universal Remote System . . . 5-53 or down. Universal Remote System Programming ...... 5-53 3. Release the lever to lock the Universal Remote System wheel in place. Operation ...... 5-58 Do not adjust the steering wheel while driving.

The tilt lever is located on the lower left side of the steering column. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Instruments and Controls 5-3

Steering Wheel Controls Radio Navigating Folders on an iPod or To select preset or favorite radio USB Device (Vehicles without a stations: Navigation System): 1. Press and hold or / Press and release w or c / x to w c x go to the next or previous radio while listening to a song until the station stored as a preset or contents of the current folder favorite. display on the radio display. CD/DVD 2. Press and hold c / x to go back to the previous folder list. To select tracks on a CD/DVD: 3. Press and release w or c / x Press and release w or c / x to to scroll up or down the list. go to the next or previous track. . To select a folder, press Selecting Tracks on an iPod or If equipped, some audio controls and hold w, or press ¨ USB Device (Vehicles without a can be adjusted at the steering when the folder is Navigation System) wheel. highlighted. w (Next) : Press to go to the next 1. Press and hold w or c / x . To go back further in the favorite radio station, track on a CD, while listening to a song until the folder list, press and hold or folder on an iPod® or USB contents of the current folder c / x. device. display on the radio display. c / x (Previous/End): Press to 2. Press and release w or c / x go to the previous favorite radio to scroll up or down the list, then station, track on a CD, or folder on ® press and hold w, or press ¨ to an iPod or USB device. Press to play the highlighted track. reject an incoming call, or end a current call. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

5-4 Instruments and Controls

Navigating an iPod or USB Device 3. Press and release ¨ to move up ¨ (Seek): Press to go to the next on the Main Audio Screen one track within the selected radio station while in AM, (Vehicles with a Navigation category. FM, or XM™. System) b / g (Mute/Push to Talk): Press For vehicles with or without a 1. Press and release w or c / x to silence the vehicle speakers only. navigation system: to select the next or previous Press again to turn the sound on. track within the selected Press ¨ to go to the next track or For vehicles with Bluetooth or category. chapter while sourced to the CD or OnStar systems, press and hold for DVD slot. 2. Press and hold w or c / x to longer than two seconds to interact move quickly through the tracks. with those systems. See Bluetooth Press ¨ to select a track or a folder on page 7‑47 and OnStar Overview when navigating folders on an iPod 3. Press and release ¨ to move up on page 14‑1 for more information. or USB device. one track within the selected SRCE (Source/Voice For vehicles with a navigation category. Recognition): Press to switch system: Navigating an iPod or USB Device between the radio and CD, and for 1. Press and hold until a beep is on the Music Navigator Screen equipped vehicles, the DVD, front ¨ (Vehicles with a Navigation auxiliary, and rear auxiliary. heard, to place the radio into System) SCAN mode. A station will play For vehicles with the navigation for five seconds before moving 1. Press and release w or c / x system, press and hold this button to the next station. for longer than one second to to select the next or previous 2. To stop the SCAN function, track within the selected initiate voice recognition. See “Voice press again. category. Recognition” in the Navigation ¨ System manual for more 2. Press and hold w or c / x to information. move quickly through the tracks within the selected category. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Instruments and Controls 5-5

While listening to a CD/DVD, press 8 (Mist): For a single wipe, turn Windshield Washer and hold ¨ to quickly move forward to 8, then release. For several through the tracks. Release to stop wipes, hold the band on 8 longer. { WARNING on the desired track. 9 e (Off): Turns the windshield In freezing weather, do not use + : Press to increase volume. wipers off. the washer until the windshield is − e : Press to decrease volume. 6 (Adjustable Interval Wipes): warmed. Otherwise the washer Turn the band up for more frequent fluid can form ice on the Horn wipes or down for less frequent windshield, blocking your vision. wipes. To sound the horn, press the center L (Washer Fluid): Push the pad on the steering wheel. 6 (Low Speed): Slow wipes. paddle marked with the windshield ? washer symbol at the top of the Windshield Wiper/Washer (High Speed): Fast wipes. multifunction lever, to spray washer Clear ice and snow from the wiper fluid on the windshield. The wipers blades before using them. If frozen clear the window and then either to the windshield, carefully loosen or stop or return to the preset speed. thaw them. Damaged wiper blades should be replaced. See Wiper Blade Replacement on page 10‑35. Heavy snow or ice can overload the The front wiper control is located on wiper motor. A circuit breaker will the turn and lane‐change lever. stop the motor until it cools down. The windshield wipers are controlled by turning the band with z on it. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

5-6 Instruments and Controls

Compass To adjust for compass variance, use the following procedure: The vehicle may have a compass in the Driver Information Center (DIC). Compass Variance (Zone) Procedure Compass Zone 1. Do not set the compass zone The zone is set to zone eight upon when the vehicle is moving. Only leaving the factory. Your dealer will set it when the vehicle is in set the correct zone for your P (Park). location. Press the vehicle information Under certain circumstances, button until PRESS V TO such as during a long-distance, CHANGE COMPASS ZONE cross-country trip or moving to a 2. Find the vehicle's current new state or province, it will be displays. Or, if the vehicle does not have DIC buttons, press the location and variance zone necessary to compensate for number on the map. compass variance by resetting the trip odometer reset stem until zone through the DIC if the zone is CHANGE COMPASS ZONE Zones 1 through 15 are not set correctly. displays. available. Compass variance is the difference 3. Press the set/reset button to between the earth's magnetic north scroll through and select the and true geographic north. If the appropriate variance zone. compass is not set to the zone where you live, the compass may give false readings. The compass must be set to the variance zone in which the vehicle is traveling. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Instruments and Controls 5-7

4. Press the trip/fuel button If CAL should ever appear in the To calibrate the compass, use the until the vehicle heading, for DIC display, the compass should be following procedure: example, N for North, is calibrated. Compass Calibration Procedure displayed in the DIC. Or, if the If the DIC display does not show a vehicle does not have DIC heading, for example, N for North, 1. Before calibrating the compass, buttons, press and hold the or the heading does not change make sure the compass zone is trip odometer reset stem for after making turns, there may be a set to the variance zone in which two seconds to select the next strong magnetic field interfering with the vehicle is located. See available variance zone. Repeat the compass. Such interference “Compass Variance (Zone) this step until the appropriate may be caused by a magnetic CB Procedure” earlier in this variance zone is displayed. or cell phone antenna mount, a section. 5. If calibration is necessary, magnetic emergency light, magnetic Do not operate any switches calibrate the compass. See note pad holder, or any other such as window, sunroof, “Compass Calibration magnetic item. Turn off the vehicle, climate controls, or seats during Procedure” following. move the magnetic item, then turn the calibration procedure. on the vehicle and calibrate the Compass Calibration 2. Press the vehicle information compass. V The compass can be manually button until PRESS TO calibrated. Only calibrate the CALIBRATE COMPASS compass in a magnetically clean displays. Or, if the vehicle does and safe location, such as an not have DIC buttons, press the open parking lot, where driving the trip odometer reset stem until vehicle in circles is not a danger. CALIBRATE COMPASS It is suggested to calibrate away displays. from tall buildings, utility wires, manhole covers, or other industrial structures, if possible. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

5-8 Instruments and Controls

3. Press the set/reset button to Clock 5. To decrease the time or date, do start the compass calibration. one of the following: Or, if the vehicle does not have To set the time and date: . Press the SEEK button. DIC buttons, press and hold the 1. Turn the ignition key to ACC/ © trip odometer reset stem for ACCESSORY or ON/RUN, then . Press the s REV button. two seconds to start the press the O button to turn the compass calibration. . f radio on. Turn the knob 4. The DIC will display counterclockwise. 2. Press the H button to display CALIBRATING: DRIVE IN To change the time default setting CIRCLES. Drive the vehicle HR, MIN, MM, DD, YYYY (hour, from 12 hour to 24 hour or to change in tight circles at less than minute, month, day, and year). the date default setting from month/ 8 km/h (5 mph) to complete 3. Press the softkey located under day/year to day/month/year: the calibration. The DIC any one of the tabs to change H will display CALIBRATION that setting. 1. Press the button and then COMPLETE for a few seconds the softkey located below the when the calibration is complete. 4. To increase the time or date, do forward arrow tab. 12H, 24H, the The DIC display will then return one of the following: date MM/DD (month and day), to the previous menu. . Press the softkey below the and DD/MM/ (day and month) selected tab. displays. . Press the ¨ SEEK button. 2. Press the softkey located below the desired option. . Press the \ FWD button. 3. Press the H button again to . Turn the f knob clockwise. apply the desired option, or let the screen time out. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Instruments and Controls 5-9

Power Outlets Certain power accessory plugs { WARNING may not be compatible with the Accessory power outlets can be accessory power outlets and could used to plug in electrical equipment, Power is always supplied to the overload vehicle and adapter fuses. such as a cell phone or MP3 player. outlets. Do not leave electrical If a problem is experienced, see equipment plugged in when the The vehicle may have two your dealer. vehicle is not in use because the accessory power outlets located When adding electrical equipment, on the instrument panel and one vehicle could catch fire and cause injury or death. be sure to follow the proper inside the center floor console. installation instructions included The vehicle may also have an with the equipment. See Add-On outlet on the rear of the center floor Notice: Leaving electrical Electrical Equipment on page 9‑84. equipment plugged in for an console above the cupholder door. Notice: Hanging heavy extended period of time while equipment from the power Remove the cover to access and the vehicle is off will drain the outlet can cause damage not replace when not in use. The battery. Always unplug electrical covered by the vehicle warranty. accessory power outlet is equipment when not in use and The power outlets are designed operational at all times. do not plug in equipment that for accessory power plugs only, exceeds the maximum 20 ampere such as cell phone charge cords. rating. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

5-10 Instruments and Controls

Warning Lights, Gauges can indicate when there could be a problem with a vehicle Gauges, and function. Often gauges and warning lights work together to indicate a Indicators problem with the vehicle. Warning lights and gauges can When one of the warning lights signal that something is wrong comes on and stays on while before it becomes serious enough driving, or when one of the gauges to cause an expensive repair or shows there may be a problem, replacement. Paying attention to the check the section that explains what warning lights and gauges could to do. Follow this manual's advice. prevent injury. Waiting to do repairs can be costly Warning lights come on when there and even dangerous. could be a problem with a vehicle function. Some warning lights come on briefly when the engine is started to indicate they are working. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Instruments and Controls 5-11

Instrument Cluster

English Shown, Metric Similar Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

5-12 Instruments and Controls

Speedometer To display the odometer reading with the ignition off, press the reset The speedometer shows the button. vehicle's speed in either kilometers per hour (km/h) or miles per Tachometer hour (mph). The tachometer displays the engine Odometer speed in revolutions per minute (rpm). The odometer shows how far the vehicle has been driven, in either Fuel Gauge kilometers or miles. Trip Odometer English The trip odometer can show how far When the ignition is on, the fuel the vehicle has been driven since gauge shows how much fuel the the trip odometer was last set vehicle has left in the tank. to zero. An arrow on the fuel gauge Press the reset button, located on indicates the side of the vehicle the the instrument panel cluster next to fuel door is on. the trip odometer display, to toggle The gauge first indicates empty between the trip odometer and the before the vehicle is out of fuel, and regular odometer. Holding the reset the fuel tank should be filled soon. button for approximately one second Metric while the trip odometer is displayed resets it. Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Instruments and Controls 5-13

When the fuel tank is low, the FUEL Engine Oil Pressure LEVEL LOW message appears in the Driver Information Center (DIC). Gauge See Fuel System Messages on page 5‑39 for more information. Here are some situations customers may experience with the fuel gauge. None of these indicate a problem with the fuel gauge. . At the gas station, the fuel pump shuts off before the gauge reads full. English . It takes a little more or less fuel The oil pressure gauge shows the to fill up than the fuel gauge engine oil pressure in psi (pounds indicated. For example, the Metric per square inch) when the engine is gauge may have indicated the running. Canadian vehicles indicate tank was half full, but it actually pressure in kPa (kilopascals). took a little more or less than half the tank's capacity to fill Oil pressure may vary with engine the tank. speed, outside temperature and oil viscosity, but readings above the . The gauge goes back to empty low pressure zone indicate the when the ignition is turned off. normal operating range. When the oil pressure reaches the low pressure zone, the OIL PRESSURE LOW STOP ENGINE message will appear in the Driver Information Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

5-14 Instruments and Controls

Center (DIC). See Engine Oil Engine Coolant Messages on page 5‑38 and Engine Temperature Gauge Oil on page 10‑8 for more information. A reading in the low pressure zone may be caused by a dangerously low oil level or some other problem causing low oil pressure. Check your oil as soon as possible.

{ WARNING

Do not keep driving if the oil English pressure is low. The engine can This gauge shows the engine become so hot that it catches fire. coolant temperature. Someone could be burned. Check Metric It also provides an indicator of how the oil as soon as possible and hard the vehicle is working. During a have the vehicle serviced. majority of the operation, the gauge will read 100°C (210°F) or less. Notice: Lack of proper engine oil If the vehicle is pulling a load or maintenance can damage the going up hills, it is normal for the engine. The repairs would not be temperature to fluctuate and covered by the vehicle warranty. approach the 122°C (250°F) mark. Always follow the maintenance If the gauge reaches the 125°C schedule for changing engine oil. (260°F) mark, it indicates that the cooling system is working beyond its capacity. Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

Instruments and Controls 5-15

See Engine Overheating on improved fuel economy and battery Messages on page 5‑18 and page 10‑22. life. The gauge may transition from Charging System Light on a higher to lower or a lower to page 5‑18 for more information. Voltmeter Gauge higher reading, this is normal. Readings between the low and high Safety Belt Reminders warning zones indicate the normal operating range. The gauge may Driver Safety Belt Reminder also read low during the fuel Light economy mode, this is normal. There is a driver safety belt Readings in the low warning zone reminder light on the instrument may occur when a large number of panel cluster. electrical accessories are operating in the vehicle and the engine is left at an idle for an extended period. This condition is normal since the charging system is not able to provide full power at engine idle. As When the engine is not running, but engine speeds are increased, this the ignition is on, this gauge shows condition should correct itself as When the vehicle is started, this the battery's state of charge in higher engine speeds allow the light flashes and a chime may come DC volts. charging system to create full on to remind the driver to fasten power. If there is a problem with the their safety belt. Then the light stays When the engine is running, the battery charging system, this light on solid until the belt is buckled. gauge shows the condition of the will come on or the SERVICE charging system. The charging BATTERY CHARGING SYSTEM This cycle may continue several system regulates voltage based DIC message will display. See times if the driver remains or on the state of the battery for Battery Voltage and Charging becomes unbuckled while the vehicle is moving. Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

5-16 Instruments and Controls

If the driver safety belt is buckled, If the front passenger safety belt is neither the light nor the chime buckled, neither the chime nor the comes on. light comes on. Passenger Safety Belt The front passenger safety belt Reminder Light reminder light and chime may turn on if an object is put on the seat such as a briefcase, handbag, The airbag readiness light comes on grocery bag, laptop, or other solid for a few seconds when the electronic device. To turn off the engine is started. If the light does reminder light and/or chime, remove not come on then, have it fixed the object from the seat or buckle immediately. the safety belt. { WARNING When the vehicle is started, this Airbag Readiness Light light flashes and a chime may come If the airbag readiness light stays on to remind front passengers to The system checks the airbag's on after the vehicle is started or electrical system for possible fasten their safety belt. Then the comes on while driving, it means malfunctions. If the light stays on it light stays on solid until the belt is the airbag system might not be buckled. indicates there is an electrical problem. The system check includes working properly. The airbags in For more information see the airbag sensor(s), passenger the vehicle might not inflate in a Passenger Airbag Status Indicator sensing system, the pretensioners, crash, or they could even inflate on page 5 17. ‑ the airbag modules, the wiring, and without a crash. To help avoid This cycle continues several times if the crash sensing and diagnostic injury, have the vehicle serviced the front passenger remains or module. For more information on the right away. becomes unbuckled while the airbag system, see Airbag System vehicle is moving. on page 3‑22. Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

Instruments and Controls 5-17

If there is a problem with the airbag Then, after several more seconds, system, a Driver Information Center the status indicator will light either (DIC) message can also come on. ON or OFF, or either the on or off See Airbag System Messages on symbol to let you know the status of page 5‑42 for more information. the right front passenger frontal airbag. Passenger Airbag Status United States If the word ON or the on symbol is Indicator lit on the passenger airbag status indicator, it means that the right If the vehicle has the airbag status front passenger frontal airbag is indicator pictured in the following enabled (may inflate). illustration, then the vehicle has a passenger sensing system for the If the word OFF or the off symbol is right front passenger position. The lit on the airbag status indicator, it passenger airbag status indicator is Canada and Mexico means that the passenger sensing on the overhead console. See system has turned off the right front Passenger Sensing System on When the vehicle is started, the passenger frontal airbag. passenger airbag status indicator page 3‑29 for important safety information. will light ON and OFF, or the symbols for on and off, for several In addition, if the vehicle has a seconds as a system check. If you passenger sensing system for the are using remote start, if equipped, right front passenger position, the to start the vehicle from a distance, label on the vehicle's sun visors you may not see the system check. refers to “ADVANCED AIRBAGS.” Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

5-18 Instruments and Controls

If, after several seconds, both status Charging System Light The light should go out once the indicator lights remain on, or if there engine starts. If it stays on, are no lights at all, there may be a or comes on while driving, there problem with the lights or the could be a problem with the passenger sensing system. See charging system. A charging system your dealer for service. message in the Driver Information Center (DIC) can also appear. See { WARNING Battery Voltage and Charging Messages on page 5‑36 for more If the airbag readiness light ever This light comes on briefly when the information. This light could indicate ignition key is turned to START, but comes on and stays on, it means that there are problems with a the engine is not running, as a that something may be wrong generator drive belt, or that there is check to show it is working. with the airbag system. To help an electrical problem. Have it avoid injury to yourself or others, If it does not, have the vehicle checked right away. If the vehicle have the vehicle serviced right serviced by your dealer. must be driven a short distance with away. See Airbag Readiness the light on, turn off accessories, such as the radio and air Light on page 5 16 for more ‑ conditioner. information, including important safety information. Chevrolet Avalanche Owner Manual - 2012 Black plate (19,1)

Instruments and Controls 5-19

Malfunction and the engine might not run as smoothly. This could lead to Indicator Lamp costly repairs that might not be A computer system called OBD II covered by the vehicle warranty. (On-Board Diagnostics-Second Notice: Modifications made to the Generation) monitors the operation engine, transmission, exhaust, of the vehicle to ensure emissions If the malfunction indicator lamp intake, or fuel system of the are at acceptable levels, to produce comes on and stays on while the vehicle or the replacement of a cleaner environment. This light engine is running, this indicates that the original tires with other comes on when the vehicle is there is an OBD II problem and than those of the same Tire placed in ON/RUN, as a check to service is required. Performance Criteria (TPC) can show it is working. If it does not, affect the vehicle's emission have the vehicle serviced by your Malfunctions often are indicated by the system before any problem is controls and can cause this light dealer. See Ignition Positions on to come on. Modifications to page 9‑23 for more information. apparent. Being aware of the light can prevent more serious damage these systems could lead to to the vehicle. This system assists costly repairs not covered by the the service technician in correctly vehicle warranty. This could also diagnosing any malfunction. result in a failure to pass a required Emission Inspection/ Notice: If the vehicle is Maintenance test. See continually driven with this light Accessories and Modifications on on, the emission controls might page 10‑3. not work as well, the vehicle fuel economy might not be as good, Chevrolet Avalanche Owner Manual - 2012 Black plate (20,1)

5-20 Instruments and Controls

This light comes on during a Light On Steady: An emission . Check that good quality fuel is malfunction in one of two ways: control system malfunction has used. Poor fuel quality causes been detected on the vehicle. the engine not to run as Light Flashing: A misfire condition efficiently as designed and may has been detected. A misfire Diagnosis and service might be required. cause stalling after start-up, increases vehicle emissions and stalling when the vehicle is could damage the emission control The following may correct an changed into gear, misfiring, system on the vehicle. Diagnosis emission system malfunction: hesitation on acceleration, and service might be required. . Check that the fuel cap is fully or stumbling on acceleration. To prevent more serious damage to installed. See Filling the Tank on These conditions might go away the vehicle: page 9‑64. The diagnostic once the engine is warmed up. system can determine if the . Reduce vehicle speed. If one or more of these conditions fuel cap has been left off or occurs, change the fuel brand used. . Avoid hard accelerations. improperly installed. A loose or It will require at least one full tank of . Avoid steep uphill grades. missing fuel cap allows fuel to the proper fuel to turn the light off. evaporate into the atmosphere. . If towing a trailer, reduce the A few driving trips with the cap See Recommended Fuel on amount of cargo being hauled as properly installed should turn the page 9‑61. soon as it is possible. light off. If none of the above have made If the light continues to flash, stop the light turn off, your dealer can and park the vehicle. Turn the check the vehicle. The dealer vehicle off, wait at least 10 seconds, has the proper test equipment and restart the engine. If the light is and diagnostic tools to fix any still flashing, follow the previous mechanical or electrical problems steps and see your dealer for that might have developed. service as soon as possible. Chevrolet Avalanche Owner Manual - 2012 Black plate (21,1)

Instruments and Controls 5-21

Emissions Inspection and while the engine is off. See Brake System Warning Maintenance Programs your dealer for assistance in verifying proper operation of the Light Some local governments may have malfunction indicator lamp. With the ignition on, the brake programs to inspect the on-vehicle system warning light comes on emission control equipment. For the . The OBD II (On-Board Diagnostics) system determines when the parking brake is set. If the inspection, the emission system test vehicle is driven with the parking equipment is connected to the that critical emission control systems have not been brake engaged, a chime sounds vehicle’s Data Link when the vehicle speed is greater Connector (DLC). completely diagnosed. The vehicle would be considered not than 8 km/h (5 mph). ready for inspection. This can The vehicle brake system consists happen if the 12-volt battery has of two hydraulic circuits. If one recently been replaced or run circuit is not working, the remaining down. The diagnostic system is circuit can still work to stop the designed to evaluate critical vehicle. For normal braking emission control systems during performance, both circuits need to normal driving. This can take be working. The DLC is under the instrument several days of routine driving. If the warning light comes on and a panel to the left of the steering If this has been done and the chime sounds, there could be a wheel. See your dealer if assistance vehicle still does not pass the brake problem. Have the brake is needed. inspection for lack of OBD II system inspected right away. The vehicle may not pass system readiness, your dealer inspection if: can prepare the vehicle for This light can also come on due to inspection. low brake fluid. See Brake Fluid on . The malfunction indicator lamp is page 10‑28 for more information. on with the engine running, or if the light does not come on when the ignition is turned to ON/RUN Chevrolet Avalanche Owner Manual - 2012 Black plate (22,1)

5-22 Instruments and Controls

If the light comes on while driving, If it does not, have the vehicle pull off the road and stop carefully. serviced by your dealer. If the The pedal might be harder to push system is working normally the or might go closer to the floor. It can indicator light then goes off. take longer to stop. If the light is still If the ABS light stays on, turn the on, have the vehicle towed for ignition off. If the light comes on Metric English service. See Towing the Vehicle on while driving, stop as soon as it is page 10‑91. safely possible and turn the ignition This light comes on briefly when the off. Then start the engine again to ignition key is turned to ON/RUN. Antilock Brake System reset the system. If the ABS light If it does not come on then, have it stays on, or comes on again while fixed so it is ready to warn if there is (ABS) Warning Light driving, the vehicle needs service. a problem. If the regular brake system warning light is not on, the vehicle still has { WARNING brakes, but not antilock brakes. If the regular brake system warning The brake system might not be light is also on, the vehicle does not working properly if the brake have antilock brakes and there is a system warning light is on. problem with the regular brakes. For vehicles with the Antilock Brake Driving with the brake system See Brake System Warning Light on System (ABS), this light comes on warning light on can lead to a page 5‑21. crash. If the light is still on after briefly when the engine is started. the vehicle has been pulled off the road and carefully stopped, have the vehicle towed for service. Chevrolet Avalanche Owner Manual - 2012 Black plate (23,1)

Instruments and Controls 5-23

Tow/Haul Mode Light StabiliTrak® OFF Light If the StabiliTrak/TCS system is off, the system does not assist in controlling the vehicle. Turn on the StabiliTrak/TCS system and the indicator light turns off. See StabiliTrak® System on page 9‑46, and Ride Control System Messages on page 5‑40 for more For vehicles with the Tow/Haul This light comes on briefly while information. Mode feature, this light comes on starting the engine. when the Tow/Haul Mode has been Traction Control System If it does not, have the vehicle ® activated. serviced by your dealer. If the (TCS)/StabiliTrak Light For more information, see Tow/Haul system is working normally, the Mode on page 9‑36. indicator light then goes off. Press and release the Traction Control System (TCS)/StabiliTrak button to turn off TCS, and a message displays in the DIC.

Press and briefly hold the TCS/ The TCS/StabiliTrak light comes on StabiliTrak button to turn off the briefly when the engine is started. StabiliTrak system; the StabiliTrak Off light comes on and a message If the light does not come on or appears in the Driver Information stays on, have the vehicle serviced Center (DIC). by the dealer. If the system is working normally, the indicator light turns off. Chevrolet Avalanche Owner Manual - 2012 Black plate (24,1)

5-24 Instruments and Controls

If the light comes on and stays on When the Light Is On Steady Engine Oil Pressure Light while driving, and a message This indicates that one or more of displays in the Driver Information the tires are significantly Center (DIC), have the vehicle underinflated. serviced by the dealer. See Ride Control System Messages on A Driver Information Center (DIC) page 5‑40 for more information. tire pressure message may also display. See Vehicle Messages on If the light flashes while driving, this page 5‑35 for more information. means that StabiliTrak or TCS is Stop as soon as possible, and { WARNING assisting in controlling the vehicle. inflate the tires to the pressure See StabiliTrak® System on value shown on the Tire and Do not keep driving if the oil page 9‑46 for more information. Loading Information label. See Tire pressure is low. The engine can Pressure on page 10 56 for more Tire Pressure Light ‑ become so hot that it catches fire. information. Someone could be burned. Check When the Light Flashes First and the oil as soon as possible and Then Is On Steady have the vehicle serviced. If the light flashes for about a minute and then stays on, there may be a Notice: Lack of proper engine oil problem with the TPMS. If the maintenance can damage the problem is not corrected, the light engine. The repairs would not be For vehicles with the Tire Pressure will come on at every ignition covered by the vehicle warranty. Monitor System (TPMS), this light cycle. See Tire Pressure Monitor Always follow the maintenance comes on briefly when the engine Operation on page 10‑59 for more schedule for changing engine oil. is started. It provides information information. about tire pressures and the TPMS. Chevrolet Avalanche Owner Manual - 2012 Black plate (25,1)

Instruments and Controls 5-25

This light comes on briefly while This light and a chime come on If the light stays on and the engine starting the engine. If it does not, when the fuel tank is low on fuel. does not start, there could be a have the vehicle serviced by your The Driver Information Center also problem with the theft-deterrent dealer. If the system is working displays a FUEL LEVEL LOW system. normally, the indicator light then message. See Fuel System This light is also used to indicate the goes off. Messages on page 5‑39 for more status of the anti-theft alarm system If the light comes on and stays on, it information. When fuel is added this when the ignition is turned off. The means that oil is not flowing through light and message should go off. light will flash rapidly if the alarm the engine properly. The vehicle If they do not, have the vehicle system is arming and one or more could be low on oil and it might serviced by your dealer. of the monitored entry points is not have some other system problem. closed. The light will stay on if the Security Light alarm is arming and all entry points Low Fuel Warning Light are closed. For information regarding this light and the vehicle's security system, see Anti-theft Alarm System on page 2‑17.

The security light should come on This light, under the fuel gauge, briefly as the engine is started. If the comes on briefly while the engine is system is working normally, the being started. indicator light turns off. If it does not come on, have the vehicle serviced by your dealer. Chevrolet Avalanche Owner Manual - 2012 Black plate (26,1)

5-26 Instruments and Controls

High-Beam On Light The light goes out when the fog Information Displays lamps are turned off. See Fog Lamps on page 6‑6 for more information. Driver Information Center (DIC) Cruise Control Light Your vehicle has a Driver Information Center (DIC). The DIC displays information about This light comes on when the your vehicle. It also displays high-beam headlamps are in use. warning messages if a system See Headlamp High/Low-Beam problem is detected. Changer on page 6‑3 for more All messages will appear in information. The cruise control light comes on the DIC display located below the whenever the cruise control is set. tachometer in the instrument panel Front Fog Lamp Light cluster. The light goes out when the cruise control is turned off. See Cruise The DIC comes on when the ignition Control on page 9‑51 for more is on. After a short delay, the DIC information. will display the information that was last displayed before the engine was turned off.

The fog lamp light comes on when the fog lamps are in use. Chevrolet Avalanche Owner Manual - 2012 Black plate (27,1)

Instruments and Controls 5-27

Operation and Displays DIC Buttons outside air temperature will also be shown in the display. The The DIC has different displays temperature will be shown in °C or which can be accessed by pressing °F depending on the units selected. the DIC buttons located on the instrument panel, next to the T (Vehicle Information): Press steering wheel. If the vehicle does to display the oil life, units, tire not have DIC buttons, the trip pressure readings for vehicles odometer reset stem can be used to with the Tire Pressure Monitor access some of the menu items System (TPMS), trailer brake gain and output information for vehicles The DIC displays trip, fuel, and with the Integrated Trailer Brake vehicle system information, and Control (ITBC) system, engine warning messages if a system hours, compass zone setting, and problem is detected. compass recalibration. The DIC also allows some features The buttons are the trip/fuel, vehicle U (Customization): Press to to be customized. See Vehicle information, customization, and set/ customize the feature settings Personalization (With DIC Buttons) reset buttons. The button functions on your vehicle. See Vehicle on page 5 45 for more information. are detailed in the following pages. ‑ Personalization (With DIC Buttons) 3 (Trip/Fuel): Press to display on page 5‑45 for more information. the odometer, trip odometer, fuel V (Set/Reset): Press to set or range, average economy, fuel reset certain functions and to turn used, timer, instantaneous economy off or acknowledge messages on and Active Fuel Management ™ the DIC. indicator, and transmission temperature. The compass and Chevrolet Avalanche Owner Manual - 2012 Black plate (28,1)

5-28 Instruments and Controls

Trip/Fuel Menu Items The trip odometer can be reset to For example, if the vehicle was (with DIC Buttons) zero by pressing the set/reset driven 8 km (5 miles) before it is 3 button while the trip odometer is started again, and then the (Trip/Fuel): Press to scroll displayed. You can also reset the retro-active reset feature is through the following menu items: trip odometer while it is displayed by activated, the display will show Odometer pressing and holding the trip 8 km (5 miles). As the vehicle begins odometer reset stem. moving, the display will then Press the trip/fuel button until The trip odometer has a feature increase to 8.2 km (5.1 miles), ODOMETER displays. This display 8.4 km (5.2 miles), etc. shows the distance the vehicle has called the retro-active reset. This been driven in either kilometers (km) can be used to set the trip odometer Fuel Range or miles (mi). Pressing the trip to the number of kilometers (miles) driven since the ignition was last Press the trip/fuel button until FUEL odometer reset stem will also RANGE displays. This display display the odometer. turned on. This can be used if the trip odometer is not reset at the shows the approximate number of To switch between English and beginning of the trip. remaining kilometers (km) or metric measurements, see “Units” miles (mi) the vehicle can be driven later in this section. To use the retro-active reset feature, without refueling. The display will press and hold the set/reset button show LOW if the fuel level is low. Trip Odometer for at least four seconds. The trip odometer will display the number of The fuel range estimate is based on Press the trip/fuel button until TRIP an average of the vehicle's fuel displays. This display shows the kilometers (km) or miles (mi) driven since the ignition was last turned on economy over recent driving history current distance traveled in either and the amount of fuel remaining in kilometers (km) or miles (mi) since and the vehicle was moving. Once the vehicle begins moving, the trip the fuel tank. This estimate will the last reset for the trip odometer. change if driving conditions change. Pressing the trip odometer reset odometer will accumulate mileage. stem will also display the trip odometer. Chevrolet Avalanche Owner Manual - 2012 Black plate (29,1)

Instruments and Controls 5-29

For example, if driving in traffic and Fuel Used Time will continue to be counted as making frequent stops, this display Press the trip/fuel button until long as the ignition is on, even if may read one number, but if the FUEL USED displays. This display another display is being shown on vehicle is driven on a freeway, the shows the number of liters (L) or the DIC. The timer will record number may change even though gallons (gal) of fuel used since the up to 99 hours, 59 minutes and the same amount of fuel is in the last reset of this menu item. To reset 59 seconds (99:59:59) after which fuel tank. This is because different the fuel used information, press and the display will return to zero. driving conditions produce different hold the set/reset button while FUEL To stop the timer, press the set/reset fuel economies. Generally, freeway USED is displayed. button briefly while TIMER is driving produces better fuel displayed. economy than city driving. Fuel Speedometer range cannot be reset. To reset the timer to zero, press and The speedometer shows how fast hold the set/reset button while Average Economy the vehicle is moving in either TIMER is displayed. kilometers per hour (km/h) or miles Press the trip/fuel button until AVG per hour (mph). The speedometer Transmission Temperature ECONOMY displays. This display cannot be reset. shows the approximate average Press the trip/fuel button until liters per 100 kilometers (L/100 km) Timer TRANS TEMP displays. This display shows the temperature of or miles per gallon (mpg). This Press the trip/fuel button until number is calculated based on the the automatic transmission fluid in TIMER displays. This display can either degrees Celsius (°C) or number of L/100 km (mpg) recorded be used as a timer. since the last time this menu degrees Fahrenheit (°F). item was reset. To reset AVG To start the timer, press the ECONOMY, press and hold the set/reset button while TIMER is set/reset button. displayed. The display will show the amount of time that has passed since the timer was last reset, not including time the ignition is off. Chevrolet Avalanche Owner Manual - 2012 Black plate (30,1)

5-30 Instruments and Controls

Instantaneous Economy and Fuel Management is inactive, V8 When the remaining oil life is low, Active Fuel Management™ will display. See Active Fuel the CHANGE ENGINE OIL SOON Indicator Management® on page 9‑30 for message will appear on the display. If your vehicle has this display, more information. See “CHANGE ENGINE OIL SOON” under Engine Oil Messages on press the trip/fuel button until INST Blank Display ECON V8 displays. This display page 5‑38. You should change the shows the current fuel economy at a This display shows no information. oil as soon as you can. See Engine particular moment and will change Oil on page 10‑8. In addition to the Vehicle Information Menu engine oil life system monitoring the frequently as driving conditions Items (with DIC Buttons) change. This display shows the oil life, additional maintenance is instantaneous fuel economy in liters T (Vehicle Information): Press recommended in the Maintenance per 100 kilometers (L/100 km) or to scroll through the following menu Schedule in this manual. See miles per gallon (mpg). Unlike items: Maintenance Schedule on page 11‑3 for more information. average economy, this screen Oil Life cannot be reset. Remember, you must reset the OIL Press the vehicle information An Active Fuel Management LIFE display yourself after each oil button until OIL LIFE REMAINING change. It will not reset itself. Also, indicator will display on the right displays. This display shows an side of the DIC, while INST ECON be careful not to reset the OIL LIFE estimate of the oil's remaining useful display accidentally at any time displays on the left side. Active Fuel life. If you see 99% OIL LIFE Management allows the engine to other than when the oil has just REMAINING on the display, that been changed. It cannot be reset operate on either four or eight means 99% of the current oil life cylinders, depending on your driving accurately until the next oil change. remains. The engine oil life system To reset the engine oil life system, demands. When Active Fuel will alert you to change the oil on a Management is active, V4 will see Engine Oil Life System on schedule consistent with your page 10‑11. display on the DIC. When Active driving conditions. Chevrolet Avalanche Owner Manual - 2012 Black plate (31,1)

Instruments and Controls 5-31

Units If a low tire pressure condition is To adjust this setting, see Press the vehicle information button detected by the system while “Integrated Trailer Brake Control until UNITS displays. This display driving, a message advising you to System” under Towing Equipment allows you to select between metric add pressure in a specific tire will on page 9‑75 for more information. or English units of measurement. appear in the display. See Tire OUTPUT shows the power output to Once in this display, press the set/ Pressure on page 10‑56 and Tire the trailer anytime a trailer with reset button to select between Messages on page 5‑42 for more electric brakes is connected. Output METRIC or ENGLISH units. All of information. is displayed in 0 to 10 bars. Dashes the vehicle information will then be If the tire pressure display shows may appear in the OUTPUT display. displayed in the unit of dashes instead of a value, there See “Integrated Trailer Brake measurement selected. may be a problem with your vehicle. Control System” under Towing If this consistently occurs, see your Equipment on page 9‑75 for more Tire Pressure dealer for service. information. On vehicles with the Tire Pressure Monitor System (TPMS), the Trailer Gain and Output Engine Hours pressure for each tire can be viewed On vehicles with the Integrated Press the vehicle information button in the DIC. The tire pressure will be Trailer Brake Control (ITBC) system, until ENGINE HOURS displays. This shown in either kilopascals (kPa) or the trailer brake display appears display shows the total number of pounds per square inch (psi). in the DIC. Press the vehicle hours the engine has run. Press the vehicle information button information button until TRAILER until the DIC displays FRONT GAIN and OUTPUT display. Compass Zone Setting TIRES kPa (PSI) LEFT ## TRAILER GAIN shows the trailer This display allows for setting the RIGHT ##. Press the vehicle gain setting. This setting can be compass zone. See Compass on information button again until the adjusted from 0.0 to 10.0 with either page 5‑6. DIC displays REAR TIRES kPa a trailer connected or disconnected. (PSI) LEFT ## RIGHT ##. Chevrolet Avalanche Owner Manual - 2012 Black plate (32,1)

5-32 Instruments and Controls

Compass Recalibration Trip Odometer The trip odometer will display the This display allows for calibrating Press the trip odometer reset number of kilometers (km) or the compass. See Compass on stem until TRIP displays. This miles (mi) driven since the ignition was last turned on and the vehicle page 5‑6. display shows the current distance traveled in either kilometers (km) or was moving. Once the vehicle Blank Display miles (mi) since the last reset for the begins moving, the trip odometer This display shows no information. trip odometer. will accumulate mileage. For example, if the vehicle was driven Trip Odometer Reset Stem The trip odometer can be reset to 8 km (5 miles) before it is started Menu Items (with DIC Buttons) zero by pressing and holding the trip again, and then the retro-active odometer reset stem while the trip reset feature is activated, the Use the trip odometer reset odometer is displayed. display will show 8 km (5 miles). stem to view the odometer and trip As the vehicle begins moving, the odometer. The Language selection The trip odometer has a feature called the retro-active reset. This display will then increase to 8.2 km and Engine Hours display can also (5.1 miles), 8.4 km (5.2 miles), etc. be accessed with the trip odometer can be used to set the trip odometer reset stem. to the number of kilometers (miles) Language driven since the ignition was last Odometer turned on. This can be used if the This display allows you to select the language in which the DIC Press the trip odometer reset stem trip odometer is not reset at the beginning of the trip. messages will appear. To select a until ODOMETER displays. This language: display shows the distance the To use the retro-active reset feature, vehicle has been driven in either press and hold the trip odometer 1. Press the trip odometer reset kilometers (km) or miles (mi). reset stem for at least four seconds. stem until ODOMETER displays. Chevrolet Avalanche Owner Manual - 2012 Black plate (33,1)

Instruments and Controls 5-33

2. While in the ODOMETER Trip Odometer Reset 4. Once the desired language is display, press and hold the Stem Menu Items displayed, release the trip trip odometer reset stem for (without DIC Buttons) odometer reset stem to set your three seconds until the currently choice. set language displays. Language Trip Odometer 3. Continue to press and hold the This display allows you to select trip odometer reset stem to scroll the language in which the DIC Press the trip odometer reset stem through all of the available messages will appear. To select a until TRIP displays. This display languages. language: shows the current distance traveled in either kilometers (km) or The available selections are 1. Press the trip odometer reset miles (mi) since the last reset for the ENGLISH (default), FRANCAIS stem until ODOMETER displays. trip odometer. (French), ESPANOL (Spanish), 2. While in the ODOMETER and NO CHANGE. The trip odometer can be reset to display, press and hold the zero by pressing and holding the trip 4. Once the desired language is trip odometer reset stem for odometer reset stem while the trip displayed, release the trip three seconds until the currently odometer is displayed. odometer reset stem to set your set language displays. choice. The trip odometer has a feature 3. Continue to press and hold the called the retro-active reset. This Engine Hours trip odometer reset stem to scroll can be used to set the trip odometer through all of the available to the number of kilometers (miles) To display the ENGINE HOURS, languages. place the ignition in LOCK/OFF or driven since the ignition was last ACC/ACCESSORY, then press and The available languages are turned on. This can be used if the hold the trip odometer reset stem for ENGLISH (default), FRANCAIS trip odometer is not reset at the four seconds while viewing the (French), ESPANOL (Spanish), beginning of the trip. ODOMETER. This display shows and NO CHANGE. To use the retro-active reset feature, the total number of hours the engine press and hold the trip odometer has run. reset stem for at least four seconds. Chevrolet Avalanche Owner Manual - 2012 Black plate (34,1)

5-34 Instruments and Controls

The trip odometer will display the Trailer Gain and Output Speedometer number of kilometers (km) or On vehicles with the Integrated The speedometer shows how fast miles (mi) driven since the ignition Trailer Brake Control (ITBC) system, the vehicle is moving in either was last turned on and the vehicle the trailer brake display appears in kilometers per hour (km/h) or miles was moving. Once the vehicle the DIC. Press the trip odometer per hour (mph). The speedometer begins moving, the trip odometer reset stem until TRAILER GAIN and cannot be reset. will accumulate mileage. For OUTPUT display. example, if the vehicle was driven Compass Zone Setting 8 km (5 miles) before it is started TRAILER GAIN shows the trailer gain setting. This setting can be This display allows for setting the again, and then the retro-active compass zone. See Compass on reset feature is activated, the adjusted from 0.0 to 10.0 with either page 5‑6 for more information. display will show 8 km (5 miles). As a trailer connected or disconnected. the vehicle begins moving, the To adjust this setting, see Compass Recalibration Integrated Trailer Brake Control display will then increase to 8.2 km “ This display allows for calibrating System under Towing Equipment (5.1 miles), 8.4 km (5.2 miles), etc. ” the compass. See Compass on on page 9‑75 for more information. Transmission Temperature page 5‑6 for more information. OUTPUT shows the power output to Press the trip odometer reset stem the trailer anytime a trailer with until TRANS TEMP displays. This electric brakes is connected. Output display shows the temperature of is displayed in 0 to 10 bars. Dashes the automatic transmission fluid in may appear in the OUTPUT display. either degrees Celsius (°C) or See “Integrated Trailer Brake degrees Fahrenheit (°F). Control System” under Towing Equipment on page 9‑75 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (35,1)

Instruments and Controls 5-35

Oil Life Remember, you must reset the OIL Vehicle Messages To access this display, the vehicle LIFE display yourself after each oil Messages displayed on the DIC must be in P (Park). Press the trip change. It will not reset itself. Also, indicate the status of the vehicle or odometer reset stem until OIL LIFE be careful not to reset the OIL LIFE some action may be needed to REMAINING displays. This display display accidentally at any time correct a condition. Multiple shows an estimate of the oil's other than when the oil has just messages may appear one after remaining useful life. If you see been changed. It cannot be reset another. 99% OIL LIFE REMAINING on the accurately until the next oil change. display, that means 99% of the To reset the engine oil life system, The messages that do not require current oil life remains. The engine see Engine Oil Life System on immediate action can be oil life system will alert you to page 10‑11. acknowledged and cleared by change the oil on a schedule Relearn Tire Positions pressing V (Set/Reset) or the trip consistent with your driving odometer reset stem. conditions. Your vehicle may have this display. To access this display, the vehicle The messages that require When the remaining oil life is low, must be in P (Park). If your vehicle immediate action cannot be cleared the CHANGE ENGINE OIL SOON has the Tire Pressure Monitor until that action is performed. message will appear on the display. System (TPMS), after rotating the All messages should be taken See “CHANGE ENGINE OIL SOON” tires or after replacing a tire or seriously and clearing the message under Engine Oil Messages on sensor, the system must re-learn the does not correct the problem. page 5‑38. You should change the tire positions. To re-learn the tire oil as soon as you can. See Engine positions, see Tire Pressure Monitor The following are the possible Oil on page 10‑8. In addition to the System on page 10‑58. See Tire messages and some information engine oil life system monitoring the Inspection on page 10‑62, Tire about them. oil life, additional maintenance is Rotation on page 10‑62 and Tire recommended in the Maintenance Messages on page 5‑42 for more Schedule in this manual. See information. Maintenance Schedule on page 11‑3 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (36,1)

5-36 Instruments and Controls

Battery Voltage and See Charging System Light on SERVICE BRAKES SOON page 5 18. Driving with this problem ‑ This message displays if there is a Charging Messages could drain the battery. Turn off all problem with the brake system. unnecessary accessories. Have the BATTERY LOW START If this message appears, stop as electrical system checked as soon VEHICLE soon as possible and turn off the as possible. See your dealer. When the vehicle’s battery is vehicle. Restart the vehicle and severely discharged, this message Brake System Messages check for the message on the DIC will display and four chimes display. If the message is still will sound. Start the vehicle SERVICE BRAKE SYSTEM displayed or appears again when immediately. If the vehicle is not you begin driving, the brake system This message displays along with started and the battery continues to needs service. See your dealer. the brake system warning light if discharge, the climate controls, there is a problem with the brake SERVICE TRAILER BRAKE heated seats, and audio systems system. See Brake System Warning SYSTEM will shut off and the vehicle may Light on page 5 21. If this message require a jump start. These systems ‑ On vehicles with the Integrated appears, stop as soon as possible will function again after the vehicle Trailer Brake Control (ITBC) system, and turn off the vehicle. Restart the is started. this message displays and a chime vehicle and check for the message sounds when there is a problem SERVICE BATTERY on the DIC display. If the message with the ITBC system. CHARGING SYSTEM is still displayed or appears again when you begin driving, the brake When this message displays, power On some vehicles, this message system needs service as soon as is no longer available to the trailer displays if there is a problem with possible. See your dealer. brakes. the battery charging system. Under certain conditions, the charging system light may also turn on in the instrument panel cluster. Chevrolet Avalanche Owner Manual - 2012 Black plate (37,1)

Instruments and Controls 5-37

As soon as it is safe to do so, HOOD OPEN RIGHT REAR DOOR OPEN carefully pull your vehicle over to This message displays and a chime This message displays and a chime the side of the road and turn the sounds if the hood is not fully sounds if the passenger side rear ignition off. Check the wiring closed. Stop and turn off the door is not fully closed and the connection to the trailer and turn the vehicle, check the hood for vehicle is shifted out of P (Park). ignition back on. If this message still obstructions, and close the hood Stop and turn off the vehicle, check displays, either your vehicle or the again. Check to see if the message the door for obstructions, and close trailer needs service. See your still appears on the DIC. the door again. Check to see if the dealer. message still appears on the DIC. See “Integrated Trailer Brake LEFT REAR DOOR OPEN Control System” under Towing This message displays and a chime Engine Cooling System Equipment on page 9‑75 for more sounds if the driver side rear door is Messages information. not fully closed and the vehicle is shifted out of P (Park). Stop and turn ENGINE HOT A/C (Air Door Ajar Messages off the vehicle, check the door for Conditioning) TURNED OFF obstructions, and close the door DRIVER DOOR OPEN again. Check to see if the message This message displays when the engine coolant becomes hotter than This message displays and a chime still appears on the DIC. the normal operating temperature. sounds if the driver door is not fully PASSENGER DOOR OPEN See Engine Coolant Temperature closed and the vehicle is shifted Gauge on page 5 14. To avoid out of P (Park). Stop and turn off This message displays and a chime ‑ added strain on a hot engine, the vehicle, check the door for sounds if the front passenger door the air conditioning compressor obstructions, and close the door is not fully closed and the vehicle is automatically turns off. When the again. Check to see if the message shifted out of P (Park). Stop and turn coolant temperature returns to still appears on the DIC. off the vehicle, check the door for normal, the air conditioning obstructions, and close the door compressor turns back on. You can again. Check to see if the message continue to drive your vehicle. still appears on the DIC. Chevrolet Avalanche Owner Manual - 2012 Black plate (38,1)

5-38 Instruments and Controls

If this message continues to appear, ENGINE OVERHEATED STOP Engine Oil Messages have the system repaired by your ENGINE dealer as soon as possible to avoid CHANGE ENGINE OIL SOON damage to the engine. Notice: If you drive the vehicle while the engine is overheating, This message displays when the ENGINE OVERHEATED IDLE severe engine damage may engine oil needs to be changed. ENGINE occur. If an overheat warning When you change the engine oil, be appears on the instrument panel sure to reset the CHANGE ENGINE Notice: If you drive the vehicle cluster and/or DIC, stop the OIL SOON message. See Engine while the engine is overheating, vehicle as soon as possible. Oil Life System on page 10‑11 for severe engine damage may See Engine Overheating on information on how to reset the occur. If an overheat warning page 10‑22 for more information. message. See Engine Oil on appears on the instrument panel page 10‑8 and Maintenance cluster and/or DIC, stop the This message displays and a chime Schedule on page 11‑3 for more vehicle as soon as possible. See sounds if the engine cooling system information. Engine Overheating on reaches unsafe temperatures for page 10‑22 for more information. operation. Stop and turn off the ENGINE OIL HOT IDLE vehicle as soon as it is safe to do so ENGINE This message displays when the to avoid severe damage. This This message displays when the engine coolant temperature is too message clears when the engine engine oil becomes hotter than the hot. Stop and allow the vehicle to has cooled to a safe operating normal operating temperature. Stop idle until it cools down. See Engine temperature. Coolant Temperature Gauge on and allow the vehicle to idle until it page 5‑14. cools down. See Engine Coolant See Overheated Engine Protection Temperature Gauge on page 5‑14. Operating Mode on page 10‑24 for information on driving to a safe place in an emergency. Chevrolet Avalanche Owner Manual - 2012 Black plate (39,1)

Instruments and Controls 5-39

OIL PRESSURE LOW STOP Engine Power Messages Fuel System Messages ENGINE ENGINE POWER IS REDUCED FUEL LEVEL LOW Notice: If you drive the vehicle while the engine oil pressure is This message displays and a chime This message displays and a chime low, severe engine damage may sounds when the cooling system sounds if the fuel level is low. Refuel occur. If a low oil pressure temperature gets too hot and the as soon as possible. See Fuel warning appears on the Driver engine further enters the engine Gauge on page 5‑12 and Fuel on Information Center (DIC), stop the coolant protection mode. See page 9‑60 for more information. Engine Overheating on page 10‑22 vehicle as soon as possible. Do TIGHTEN GAS CAP not drive the vehicle until the for further information. cause of the low oil pressure is This message also displays when This message may display along corrected. See Engine Oil on the engine power is reduced. with the check engine light on the page 10‑8 for more information. Reduced engine power can affect instrument panel cluster if the fuel the vehicle's ability to accelerate. cap is not tightened properly. See This message displays if low oil Malfunction Indicator Lamp on pressure levels occur. Stop the If this message is on, but there is no reduction in performance, proceed page 5‑19. Reinstall the fuel cap vehicle as soon as safely possible fully. See Filling the Tank on and do not operate it until the cause to your destination. The page 9‑64. The diagnostic system of the low oil pressure has been performance may be reduced the next time the vehicle is driven. The can determine if the fuel cap has corrected. Check the oil as soon as been left off or improperly installed. possible and have the vehicle vehicle may be driven at a reduced speed while this message is on, but A loose or missing fuel cap serviced by your dealer. See Engine allows fuel to evaporate into the Oil on page 10‑8. acceleration and speed may be reduced. Anytime this message atmosphere. A few driving trips with stays on, the vehicle should be the cap properly installed should taken to your dealer for service as turn this light and message off. soon as possible. Chevrolet Avalanche Owner Manual - 2012 Black plate (40,1)

5-40 Instruments and Controls

Key and Lock Messages Object Detection System SERVICE PARK ASSIST REPLACE BATTERY IN Messages This message displays if there is a REMOTE KEY problem with the Ultrasonic Rear PARK ASST BLOCKED SEE Parking Assist (URPA) system. Do This message displays if a Remote OWNERS MANUAL not use this system to help you Keyless Entry (RKE) transmitter This message displays if there is park. See Ultrasonic Parking Assist battery is low. The battery needs to something interfering with the park on page 9‑54 for more information. be replaced in the transmitter. See assist system. See Ultrasonic See your dealer for service. “Battery Replacement” under Parking Assist on page 9‑54 for Remote Keyless Entry (RKE) more information. Ride Control System System Operation on page 2‑3. PARK ASSIST OFF Messages Lamp Messages After the vehicle has been started, SERVICE STABILITRAK TURN SIGNAL ON this message displays to remind the If your vehicle has StabiliTrak® and driver that the URPA system has this message displays, it means This message displays and a chime been turned off. Press the set/reset there may be a problem with the sounds if a turn signal is left on for button or the trip odometer reset StabiliTrak system. If you see this 1.2 km (0.75 mile). Move the turn stem to acknowledge this message message, try to reset the system. signal/multifunction lever to the off and clear it from the DIC display. To Stop; turn off the engine for at least position. turn the URPA system back on, see 15 seconds; then start the engine Ultrasonic Parking Assist on again. If this message still comes page 9‑54. on, it means there is a problem. You should see your dealer for service. The vehicle is safe to drive, however, you do not have the benefit of StabiliTrak, so reduce your speed and drive accordingly. Chevrolet Avalanche Owner Manual - 2012 Black plate (41,1)

Instruments and Controls 5-41

SERVICE SUSPENSION STABILITRAK INITIALIZING However, you should turn StabiliTrak off if the vehicle gets SYSTEM If the vehicle has StabiliTrak, this stuck in sand, mud, ice, or snow ® message may come on if the If your vehicle has the Autoride and you want to rock the vehicle to StabiliTrak system has not fully suspension system, this message attempt to free it, or if you are initialized because of road displays when the Autoride driving in extreme off-road conditions or the incorrect tire size. suspension system is not operating conditions and require more wheel When the StabiliTrak system is fully properly. Have your vehicle serviced spin. See If the Vehicle Is Stuck on initialized, the message will turn off. by your dealer. page 9 15. To turn the StabiliTrak See StabiliTrak® System on ‑ system on or off, see StabiliTrak® SERVICE TRACTION page 9 46 for more information. ‑ System on page 9 46. CONTROL If this message continues to be ‑ If your vehicle has StabiliTrak, this displayed for multiple ignition cycles STABILITRAK OFF may also message displays when there is a and on different road surfaces, see display when the stability control problem with the Traction Control your dealer for service. has been automatically disabled. System (TCS). When this message There are several conditions that TRACTION XX can cause this message to appear. displays, the system will not limit STABILITRAK XX wheel spin. Adjust your driving . One condition is overheating, accordingly. See your dealer for This message displays when the which could occur if StabiliTrak service. See StabiliTrak® System on traction control and/or StabiliTrak activates continuously for an page 9‑46 for more information. systems have been turned on or off. extended period of time. Adjust your driving accordingly. . To limit wheel spin and realize The message also displays if the the full benefits of the stability brake system warning light is on. enhancement system, you should See Brake System Warning normally leave StabiliTrak on. Light on page 5‑21. Chevrolet Avalanche Owner Manual - 2012 Black plate (42,1)

5-42 Instruments and Controls

. The message could display if the Anti-theft Alarm System ignition cycle. See Tire Pressure stability system takes longer Light on page 5‑24. Several than usual to complete its Messages conditions may cause this message diagnostic checks due to driving SERVICE THEFT DETERRENT to appear. See Tire Pressure conditions. SYSTEM Monitor Operation on page 10‑59 for . The message displays if an more information. If the warning engine or vehicle related This message displays when there comes on and stays on, there may problem has been detected and is a problem with the theft-deterrent be a problem with the TPMS. See the vehicle needs service. See system. The vehicle may or may not your dealer. your dealer. restart so you may want to take the vehicle to your dealer before turning TIRE LEARNING ACTIVE The message turns off as soon as off the engine. See Immobilizer On vehicles with the Tire Pressure the conditions that caused the Operation on page 2‑18 for more Monitor System (TPMS), this message to be displayed are no information. message displays when the TPMS longer present. is re-learning the tire positions on Tire Messages your vehicle. The tire positions must Airbag System Messages be re-learned after rotating the tires SERVICE TIRE MONITOR SERVICE AIR BAG or after replacing a tire or sensor. SYSTEM See Tire Inspection on page 10‑62, This message displays if there is a On vehicles with the Tire Pressure Tire Rotation on page 10‑62, Tire problem with the airbag system. Monitor System (TPMS), this Pressure Monitor System on Have your dealer inspect the message displays if a part on the page 10‑58, and Tire Pressure on system for problems. See Airbag TPMS is not working properly. The page 10‑56 for more information. Readiness Light on page 5‑16 and tire pressure light also flashes and Airbag System on page 3‑22 for then remains on during the same more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (43,1)

Instruments and Controls 5-43

TIRE LOW ADD AIR TO TIRE See Tires on page 10‑49, Vehicle TRANSMISSION HOT IDLE Load Limits on page 9 16, and Tire On vehicles with the Tire Pressure ‑ ENGINE Pressure on page 10 56. The DIC Monitor System (TPMS), this ‑ also shows the tire pressure values. Notice: If you drive the vehicle message displays when the See DIC Operation and Displays while the transmission fluid is pressure in one or more of the “ (With DIC Buttons) earlier in this overheating and the transmission vehicle's tires needs to be checked. ” section. temperature warning is displayed This message also displays LEFT on the instrument panel cluster FRT (left front), RIGHT FRT (right and/or DIC, you can damage the front), LEFT RR (left rear), Transmission Messages transmission. This could lead to or RIGHT RR (right rear) to indicate SERVICE 4 WHEEL DRIVE costly repairs that would not be the location of the low tire. The low covered by the warranty. Do not tire pressure warning light will also This message displays if a problem drive the vehicle with overheated come on. See Tire Pressure Light occurs with the four-wheel-drive transmission fluid or while the on page 5‑24. You can receive more system. If this message appears, transmission temperature than one tire pressure message at a stop as soon as possible and turn warning is displayed. time. To read the other messages off the vehicle. Make sure the key is This message displays along with a that may have been sent at the in the LOCK/OFF position for at sound if the transmission fluid in the same time, press the set/reset least one minute and then restart vehicle gets hot. Driving with the button or the trip odometer reset the vehicle and check for the transmission fluid temperature high stem. If a tire pressure message message on the DIC display. If the can cause damage to the vehicle. appears on the DIC, stop as soon message is still displayed or Stop the vehicle and let it idle to as you can. Have the tire pressures appears again when you begin allow the transmission to cool. This checked and set to those shown on driving, the four-wheel-drive system message clears and the chime the Tire Loading Information label. needs service. See your dealer. stops when the fluid temperature reaches a safe level. Chevrolet Avalanche Owner Manual - 2012 Black plate (44,1)

5-44 Instruments and Controls

Vehicle Reminder As soon as it is safe to do so, This message clears itself after carefully pull the vehicle over to the several seconds. This message also Messages side of the road and turn the ignition clears if you acknowledge it. After CHECK TRAILER WIRING off. Check the wiring connection to this message clears, the TRAILER the trailer and turn the ignition back GAIN/OUTPUT display appears in On vehicles with the Integrated on. This message clears if the trailer the DIC. Trailer Brake Control (ITBC) system, is reconnected. This message also this message may display and a See “TRAILER GAIN/OUTPUT” clears if you acknowledge it. If this under Driver Information Center chime may sound when one of the message still displays, either the (DIC) on page 5‑26 and “Integrated following conditions exists: vehicle or the trailer needs service. Trailer Brake Control System” under . See your dealer. A trailer with electric brakes Towing Equipment on page 9‑75 for becomes disconnected from the See “Integrated Trailer Brake more information. vehicle. Control System” under Towing ‐ If the disconnect occurs while Equipment on page 9‑75 for more Washer Fluid Messages the vehicle is stopped, this information. WASHER FLUID LOW ADD message clears itself after a ICE POSSIBLE DRIVE short time. FLUID WITH CARE ‐ If the disconnect occurs while This message displays when the the vehicle is moving, this This message displays when ice windshield washer fluid is low. Fill message stays on until the conditions are possible. the windshield washer fluid reservoir ignition is turned off. TRAILER CONNECTED as soon as possible. See Engine Compartment Overview on . There is a short in the wiring to On vehicles with the Integrated page 10‑6 for the location of the the electric trailer brakes. Trailer Brake Control (ITBC) system, windshield washer fluid reservoir. When this message displays, power this message displays briefly when Also, see Washer Fluid on is no longer available to the trailer a trailer with electric brakes is first page 10‑26 for more information. brakes. connected to the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (45,1)

Instruments and Controls 5-45

Vehicle The default settings for the Feature Settings Menu Items customization features were set The following are customization Personalization when your vehicle left the factory, features that allow you to program but may have been changed from settings to the vehicle: Vehicle Personalization their default state since then. (With DIC Buttons) The customization preferences are DISPLAY IN ENGLISH automatically recalled. This feature will only display if a Your vehicle may have language other than English has customization capabilities that allow To change customization been set. This feature allows you to you to program certain features to preferences, use the following change the language in which the one preferred setting. Customization procedure. DIC messages appear to English. features can only be programmed to Entering the Feature one setting on the vehicle and Press the customization button until Settings Menu cannot be programmed to a the PRESS V TO DISPLAY IN preferred setting for two different 1. Turn the ignition on and place ENGLISH screen appears on the drivers. the vehicle in P (Park). DIC display. Press the set/reset All of the customization options may To avoid excessive drain on the button once to display all DIC not be available on your vehicle. battery, it is recommended that messages in English. Only the options available will be the headlamps are turned off. DISPLAY LANGUAGE displayed on the DIC. 2. Press the customization button This feature allows you to select to scroll through the available the language in which the DIC customizable options. messages will appear. Chevrolet Avalanche Owner Manual - 2012 Black plate (46,1)

5-46 Instruments and Controls

Press the customization button until AUTO DOOR LOCK To select a setting, press the set/ the DISPLAY LANGUAGE screen This feature allows you to select reset button while the desired appears on the DIC display. Press when the vehicle's doors will setting is displayed on the DIC. the set/reset button once to access automatically lock. See Automatic the settings for this feature. Then AUTO DOOR UNLOCK Door Locks on page 2‑8 for more press the customization button to information. This feature allows you to select scroll through the following settings: whether or not to turn off the Press the customization button until automatic door unlocking feature. ENGLISH (default): All messages AUTO DOOR LOCK appears on the will appear in English. It also allows you to select which DIC display. Press the set/reset doors and when the doors will FRANCAIS: All messages will button once to access the settings automatically unlock. See Automatic appear in French. for this feature. Then press the Door Locks on page 2‑8 for more ESPANOL: All messages will customization button to scroll information. through the following settings: appear in Spanish. Press the customization button until NO CHANGE: No change will be SHIFT OUT OF PARK (default): AUTO DOOR UNLOCK appears on made to this feature. The current The doors, including the tailgate, will the DIC display. Press the set/reset setting will remain. automatically lock when the vehicle button once to access the settings is shifted out of P (Park). for this feature. Then press the To select a setting, press the set/ AT VEHICLE SPEED: The doors, customization button to scroll reset button while the desired through the following settings: setting is displayed on the DIC. including the tailgate, will automatically lock when the vehicle OFF: None of the doors will You can also change the language speed is above 13 km/h (8 mph) for automatically unlock. by pressing the trip odometer reset 3 seconds. stem. See “Language” under DIC DRIVER AT KEY OUT: Only the Operation and Displays (Without NO CHANGE: No change will be driver door will unlock when the key DIC Buttons) earlier in this section made to this feature. The current is taken out of the ignition. for more information. setting will remain. Chevrolet Avalanche Owner Manual - 2012 Black plate (47,1)

Instruments and Controls 5-47

DRIVER IN PARK: Only the driver feedback when locking the vehicle HORN & LIGHTS (default): The door will unlock when the vehicle is with the RKE transmitter if the doors exterior lamps will flash when you shifted into P (Park). are open. See Remote Keyless press the lock button on the RKE ALL AT KEY OUT: All of the doors, Entry (RKE) System Operation on transmitter, and the horn will sound including the tailgate, will unlock page 2‑3 for more information. when the lock button is pressed when the key is taken out of the Press the customization button until again within five seconds of the ignition. REMOTE DOOR LOCK appears on previous command. ALL IN PARK (default): All of the the DIC display. Press the set/reset NO CHANGE: No change will be doors, including the tailgate, will button once to access the settings made to this feature. The current unlock when the vehicle is shifted for this feature. Then press the setting will remain. into P (Park). customization button to scroll To select a setting, press the set/ through the following settings: NO CHANGE: No change will be reset button while the desired made to this feature. The current OFF: There will be no feedback setting is displayed on the DIC. setting will remain. when you press the lock button on the RKE transmitter. REMOTE DOOR UNLOCK To select a setting, press the set/ LIGHTS ONLY: The exterior lamps This feature allows you to select the reset button while the desired type of feedback you will receive setting is displayed on the DIC. will flash when you press the lock button on the RKE transmitter. when unlocking the vehicle with the REMOTE DOOR LOCK Remote Keyless Entry (RKE) HORN ONLY: The horn will sound transmitter. You will not receive This feature allows you to select the on the second press of the lock feedback when unlocking the type of feedback you will receive button on the RKE transmitter. vehicle with the RKE transmitter if when locking the vehicle with the the doors are open. See Remote Remote Keyless Entry (RKE) Keyless Entry (RKE) System transmitter. You will not receive Operation on page 2‑3 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (48,1)

5-48 Instruments and Controls

Press the customization button until DELAY DOOR LOCK button once to access the settings REMOTE DOOR UNLOCK appears This feature allows you to select for this feature. Then press the on the DIC display. Press the set/ whether or not the locking of the customization button to scroll reset button once to access the vehicle's doors and tailgate will be through the following settings: settings for this feature. Then press delayed. When locking the doors OFF: There will be no delayed the customization button to scroll and tailgate with the power door locking of the vehicle's doors. through the following settings: lock switch and a door or the ON (default): The doors will not LIGHTS OFF: The exterior lamps tailgate is open, this feature will lock until five seconds after the last will not flash when you press the delay locking the doors and tailgate door or the tailgate is closed. unlock button on the RKE until five seconds after the last door transmitter. is closed. You will hear three chimes NO CHANGE: No change will be to signal that the delayed locking made to this feature. The current LIGHTS ON (default): The exterior setting will remain. lamps will flash when you press the feature is in use. The key must be unlock button on the RKE out of the ignition for this feature to To select a setting, press the set/ transmitter. work. You can temporarily override reset button while the desired delayed locking by pressing the setting is displayed on the DIC. NO CHANGE: No change will be power door lock switch twice. See made to this feature. The current Delayed Locking on page 2‑8 for EXIT LIGHTING setting will remain. more information. This feature allows you to select the To select a setting, press the set/ Press the customization button until amount of time you want the reset button while the desired DELAY DOOR LOCK appears on exterior lamps to remain on when it setting is displayed on the DIC. the DIC display. Press the set/reset is dark enough outside. This happens after the key is turned from ON/RUN to LOCK/OFF. Press the customization button until EXIT LIGHTING appears on the DIC display. Press the set/reset button Chevrolet Avalanche Owner Manual - 2012 Black plate (49,1)

Instruments and Controls 5-49

once to access the settings for periods after unlocking the vehicle NO CHANGE : No change will be this feature. Then press the using the Remote Keyless made to this feature. The current customization button to scroll Entry (RKE) transmitter. setting will remain. through the following settings: Press the customization button until To select a setting, press the set/ OFF: The exterior lamps will not APPROACH LIGHTING appears on reset button while the desired turn on. the DIC display. Press the set/reset setting is displayed on the DIC. button once to access the settings 30 SECONDS (default): The CHIME VOLUME exterior lamps will stay on for for this feature. Then press the 30 seconds. customization button to scroll This feature allows you to select the through the following settings: volume level of the chime. 1 MINUTE: The exterior lamps will stay on for one minute. OFF: The exterior lights will not Press the customization button until turn on when you unlock the vehicle CHIME VOLUME appears on the 2 MINUTES: The exterior lamps will with the RKE transmitter. DIC display. Press the set/reset stay on for two minutes. ON (default): If it is dark enough button once to access the settings NO CHANGE: No change will be outside, the exterior lights will turn for this feature. Then press the made to this feature. The current on briefly when you unlock the customization button to scroll setting will remain. vehicle with the RKE transmitter. through the following settings: To select a setting, press the set/ The lights will remain on for NORMAL: The chime volume will reset button while the desired 20 seconds or until the lock button be set to a normal level. setting is displayed on the DIC. on the RKE transmitter is pressed, APPROACH LIGHTING or the vehicle is no longer off. See Remote Keyless Entry (RKE) This feature allows you to select System Operation on page 2‑3 for whether or not to have the exterior more information. lights turn on briefly during low light Chevrolet Avalanche Owner Manual - 2012 Black plate (50,1)

5-50 Instruments and Controls

LOUD: The chime volume will be Press the customization button until NO CHANGE: No change will be set to a loud level. PARK TILT MIRRORS appears on made to this feature. The current NO CHANGE: No change will be the DIC display. Press the set/reset setting will remain. made to this feature. The current button once to access the settings To select a setting, press the set/ setting will remain. for this feature. Then press the reset button while the desired customization button to scroll setting is displayed on the DIC. There is no default for chime through the following settings: volume. The volume will stay at the EASY EXIT RECALL last known setting. OFF (default): Neither outside mirror will be tilted down when the If your vehicle has this feature, it To select a setting, press the set/ vehicle is shifted into R (Reverse). allows you to select your preference reset button while the desired for the automatic easy exit seat setting is displayed on the DIC. DRIVER MIRROR: The driver outside mirror will be tilted down feature. See Memory Seats on PARK TILT MIRRORS when the vehicle is shifted into page 3‑7 for more information. If your vehicle has this feature, it R (Reverse). Press the customization button until allows you to select whether or not PASSENGER MIRROR: The EASY EXIT RECALL appears on the outside mirror(s) will passenger outside mirror will be the DIC display. Press the set/reset automatically tilt down when the tilted down when the vehicle is button once to access the settings vehicle is shifted into R (Reverse). shifted into R (Reverse). for this feature. Then press the customization button to scroll See “Outside Power Foldaway BOTH MIRRORS: The driver and through the following settings: Mirrors” in Folding Mirrors on passenger outside mirrors will be page 2‑21 for more information. tilted down when the vehicle is DOOR BUTTON ONLY: No shifted into R (Reverse). automatic seat exit recall will occur. The recall will only occur after pressing the easy exit seat button. Chevrolet Avalanche Owner Manual - 2012 Black plate (51,1)

Instruments and Controls 5-51

BUTTON & KEY OUT (default): If EASY EXIT SETUP MEMORY SEAT RECALL the features are enabled through If your vehicle has this feature, it If your vehicle has this feature, it the EASY EXIT SETUP menu, the allows you to select which areas will allows you to select your preference driver seat will move back when the recall with the automatic easy exit for the remote memory seat recall key is removed from the ignition or seat feature. It also allows you to feature. See Memory Seats on after pressing the easy exit seat turn off the automatic easy exit page 3‑7 for more information. button. feature. See Memory Seats on Press the customization button until The automatic easy exit seat page 3‑7 and EASY EXIT RECALL MEMORY SEAT RECALL appears movement will only occur one time earlier for more information. on the DIC display. Press the set/ after the key is removed from the Press the customization button until reset button once to access the ignition. If the automatic movement EASY EXIT SETUP appears on the settings for this feature. Then press has already occurred, and you put DIC display. Press the set/reset the customization button to scroll the key back in the ignition and button once to access the settings through the following settings: remove it again, the seat will stay in for this feature. Then press the the original exit position, unless a OFF (default): No remote memory menu up/down button to scroll seat recall will occur. memory recall took place prior to through the following settings: removing the key again. ON: The driver seat and, on some OFF: No automatic seat exit will vehicles, the outside mirrors will NO CHANGE: No change will be recall. made to this feature. The current automatically move to the stored setting will remain. SEAT ONLY (Default): The driver driving position when the unlock seat will recall. button on the Remote Keyless Entry To select a setting, press the set/ NO CHANGE: No change will be (RKE) transmitter is pressed. On reset button while the desired some vehicles with the adjustable setting is displayed on the DIC. made to this feature. The current setting will remain. throttle and brake pedal feature, the pedals will also automatically move. To select a setting, press the set/ reset button while the desired setting is displayed on the DIC. Chevrolet Avalanche Owner Manual - 2012 Black plate (52,1)

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NO CHANGE: No change will be ON (default): The remote start DO NOT RESTORE: The made to this feature. The current feature will be enabled. customization features will not be setting will remain. NO CHANGE: No change will be set to their factory default settings. To select a setting, press the set/ made to this feature. The current To select a setting, press the set/ reset button while the desired setting will remain. reset button while the desired setting is displayed on the DIC. To select a setting, press the set/ setting is displayed on the DIC. REMOTE START reset button while the desired EXIT FEATURE SETTINGS setting is displayed on the DIC. If your vehicle has this feature, it This feature allows you to exit the allows you to turn the remote start FACTORY SETTINGS feature settings menu. off or on. The remote start feature This feature allows you to set all of Press the customization button until allows you to start the engine from the customization features back to PRESS V TO EXIT FEATURE outside of the vehicle using the their factory default settings. Remote Keyless Entry (RKE) SETTINGS appears in the DIC transmitter. See Remote Vehicle Press the customization button until display. Press the set/reset button Start on page 2‑5 for more FACTORY SETTINGS appears on once to exit the menu. information. the DIC display. Press the set/reset If you do not exit, pressing the button once to access the settings customization button again will Press the customization button until for this feature. Then press the REMOTE START appears on the return you to the beginning of the customization button to scroll feature settings menu. DIC display. Press the set/reset through the following settings: button once to access the settings for this feature. Then press the RESTORE ALL (default): The customization button to scroll customization features will be set to through the following settings: their factory default settings. OFF : The remote start feature will be disabled. Chevrolet Avalanche Owner Manual - 2012 Black plate (53,1)

Instruments and Controls 5-53

Exiting the Feature Universal Remote This system provides a way to Settings Menu replace up to three remote control System transmitters used to activate The feature settings menu will be devices such as garage door See Radio Frequency Statement on exited when any of the following openers, security systems, and page 13 20 for information occurs: ‑ home automation devices. regarding Part 15 of the Federal . The vehicle is no longer in Communications Commission (FCC) Do not use this system with any ON/RUN. rules and Industry Canada garage door opener that does not . The trip/fuel or vehicle Standards RSS-GEN/210/220/310. have the stop and reverse feature. information DIC buttons are This includes any garage door pressed. Universal Remote System opener model manufactured before April 1, 1982. . The end of the feature settings Programming menu is reached and exited. Read the instructions completely before attempting to program the . A 40 second time period has transmitter. Because of the steps elapsed with no selection made. involved, it may be helpful to have another person assist with programming the transmitter. Be sure to keep the original remote Vehicles with the Universal Remote control transmitter for use in other System will have these buttons vehicles, as well as for future located in the headliner. programming. Only the original remote control transmitter is needed for Fixed Code programming. The programmed buttons should be erased when the Chevrolet Avalanche Owner Manual - 2012 Black plate (54,1)

5-54 Instruments and Controls

vehicle is sold or the lease ends. hanging antenna wire is See “Erasing Universal Home attached to the motor-head unit Remote Buttons” in this section. and may be a colored button. Park the vehicle outside of the Press this button. After pressing garage when programming a garage this button, complete the door. Be sure that people and following steps in less than 30 seconds. objects are clear of the garage door To program up to three devices: or gate that is being programmed. 3. Immediately return to the 1. From inside the vehicle, press vehicle. Press and hold the Programming Universal Home the two outside buttons Universal Home Remote button Remote — Rolling Code at the same time for one to that will be used to control the two seconds, and immediately garage door until the garage For questions or help programming release them. the Universal Home Remote door moves. The indicator light, System, call 1-866-572-2728 or go above the selected button, to www.learcar2u.com. should slowly blink. This button may need to be held for up to Most garage door openers sold 20 seconds. after 1996 are Rolling Code units. 4. Immediately, within one second, Programming a garage door opener release the button when the involves time-sensitive actions, so garage door moves. The read the entire procedure before indicator light will blink rapidly starting. Otherwise, the device will until programming is complete. time out and the procedure will have to be repeated. 2. In the garage, locate the garage 5. Press and release the same door opener receiver button again. The garage door (motor-head unit). Find the should move, confirming that “Learn” or “Smart” button. It can programming is successful and usually be found where the complete. Chevrolet Avalanche Owner Manual - 2012 Black plate (55,1)

Instruments and Controls 5-55

To program another Rolling Code starting. Otherwise, the device will Code unit. If you do not see a device such as an additional garage time out and the procedure will have row of dip switches, return door opener, a security device, to be repeated. to the previous section for or home automation device, repeat Programming Universal Home Steps 1 through 5, choosing a Remote — Rolling Code. different function button in Step 3 Your hand-held transmitter can than what was used for the garage have between 8 to 12 dip door opener. switches depending on the If these instructions do not work, the brand of transmitter. garage door opener is probably a The garage door opener receiver Fixed Code unit. Follow the (motor head unit) could also programming instructions that follow have a row of dip switches that for a Fixed Code garage door can be used when programming opener. the Universal Home Remote. Programming Universal Home If the total number of switches Remote — Fixed Code on the motor head and To program up to three devices: hand-held transmitter are For questions or help programming 1. To verify that the garage door different, or if the dip switch the Universal Home Remote opener is a Fixed Code unit, settings are different, use the dip System, call 1-866-572-2728 or remove the battery cover on the switch settings on the motor go to www.learcar2u.com. hand-held transmitter supplied head unit to program the Most garage door openers sold by the manufacturer of the Universal Home Remote. The before 1996 are Fixed Code units. garage door opener motor. motor head dip switch settings can also be used when the Programming a garage door opener If there is a row of dip switches similar to the graphic above, the original hand-held transmitter is involves time-sensitive actions, so not available. read the entire procedure before garage door opener is a Fixed Chevrolet Avalanche Owner Manual - 2012 Black plate (56,1)

5-56 Instruments and Controls

The switch positions on the . If a switch is set between hand-held transmitter could be the up and down position, labeled as follows: write “Middle.” . A switch in the up position The switch settings written could be labeled as Up, down in Step 2 now +, or On. become the button strokes Example of Eight Dip Switches to be entered into the . A switch in the down with Two Positions Universal Home Remote in position could be labeled as Step 4. Be sure to enter the Down, −, or Off. switch settings written down . A switch in the middle in Step 2, in order from left position could be labeled as to right, into the Universal Middle, 0, or Neutral. Home Remote, when completing Step 4. 2. Write down the 8 to 12 switch settings from left to right as 3. From inside your vehicle, first Example of Eight Dip Switches follows: firmly press all three buttons at with Three Positions the same time for about . When a switch is in the up The panel of switches might not three seconds. Release the position, write “Left.” appear exactly as they do in the buttons to put the Universal examples above, but they . When a switch is in the Home Remote into should be similar. down position, write “Right.” programming mode. Chevrolet Avalanche Owner Manual - 2012 Black plate (57,1)

Instruments and Controls 5-57

slowly. Enter each switch setting 6. Press and hold the button that from Step 2 into your vehicle's will be used to control the Universal Home Remote. You garage door until the garage will have two and one-half door moves. The indicator light minutes to complete Step 4. Now above the selected button press one button on the should slowly blink. This button Universal Home Remote for may need to be held for up to each switch setting as follows: 55 seconds. . If you wrote “Left,” press 7. Immediately release the button the left button (A) in the when the garage door moves. vehicle. The indicator light will blink rapidly until programming is . If you wrote Right, press A. Left Button (Up, +, or On) “ ” the right button (C) in the complete. B. Middle Button (Middle, 0, vehicle. 8. Press and release the same or Neutral) button again. The garage door . If you wrote “Middle,” press C. Right Button the middle button (B) in the should move, confirming that (Down, −, or Off) vehicle. programming is successful and complete. 4. The indicator lights will blink 5. After entering all of the switch positions, once again firmly To program another Fixed Code press and release all three device such as an additional garage buttons at the same time. The door opener, a security device, indicator lights will turn on. or home automation device, repeat Steps 1-8, choosing a different button in Step 6 than what was used for the garage door opener. Chevrolet Avalanche Owner Manual - 2012 Black plate (58,1)

5-58 Instruments and Controls

Universal Remote System Erasing Universal Home 2. Once the indicator lights begin to Remote Buttons blink, release both buttons. The Operation codes from all buttons will be Press and hold the appropriate The programmed buttons should be erased. button for at least half of a second. erased when the vehicle is sold or the lease ends. For help or information on the The indicator light will come on Universal Home Remote System, while the signal is being transmitted. To erase either Rolling Code or call the customer assistance phone Fixed Code settings on the number under Customer Assistance Reprogramming Universal Universal Home Remote device: Home Remote Buttons Offices (U.S. and Canada) on 1. Press and hold the two outside page 13‑4 or Customer Assistance Any of the three buttons can be buttons at the same time for Offices (Mexico) on page 13‑5. reprogrammed by repeating the approximately 20 seconds, until instructions. the indicator lights, located directly above the buttons, begin to blink rapidly. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Lighting 6-1

Interior Lighting Exterior Lighting Lighting Instrument Panel Illumination Control ...... 6-7 Exterior Lamp Controls Exterior Lighting Dome Lamps ...... 6-7 Reading Lamps ...... 6-7 Exterior Lamp Controls ...... 6-1 Exterior Lamps Off Lighting Features Reminder ...... 6-3 Entry/Exit Lighting ...... 6-8 Headlamp High/Low-Beam Battery Load Management . . . . 6-8 Changer ...... 6-3 Battery Power Protection ...... 6-8 Flash-to-Pass ...... 6-3 Daytime Running Lamps (DRL) ...... 6-3 Automatic Headlamp System ...... 6-4 The exterior lamps control is located Hazard Warning Flashers . . . . . 6-5 on the instrument panel to the left of Turn and Lane-Change the steering wheel. Signals ...... 6-5 Fog Lamps ...... 6-6 Exterior Cargo Lamps ...... 6-6 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

6-2 Lighting

It controls the following systems: AUTO (Automatic): Automatically 2 (Headlamps): Turns on the turns on the headlamps at normal . Headlamps headlamps together with the brightness, together with the following: . Taillamps following: . Parking Lamps . Parking Lamps . Parking Lamps . Instrument Panel Lights . License Plate Lamps . Instrument Panel Lights . Taillamps . Instrument Panel Lights . Taillamps . License Plate Lamps The exterior lamps control has four . License Plate Lamps positions: When the headlamps are turned When the vehicle is turned off and P on while the vehicle is on, the (Off): Turns off the automatic the headlamps are in AUTO, the headlamps turn off automatically headlamps and daytime running headlamps may automatically 10 minutes after the ignition is lamps (DRL). Turn the headlamp remain on for a set time. The time of turned off. When the headlamps are control to the off position again to the delay can be changed using the turned on while the vehicle is off, turn the automatic headlamps or DIC. See Driver Information Center the headlamps will stay on for DRL back on. (DIC) on page 5‑26. 10 minutes before automatically For vehicles first sold in Canada, ; (Parking Lamps): Turns on the turning off to prevent the battery the off position will only work when parking lamps together with the from being drained. Turn the the vehicle is shifted into P (Park). following: headlamp control to off and then back to the headlamp on position to . Instrument Panel Lights make the headlamps stay on for an . Taillamps additional 10 minutes. . License Plate Lamps Push the turn signal/multifunction lever toward the instrument panel to change the headlamps from low beam to high beam. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Lighting 6-3

Exterior Lamps Off Daytime Running Reminder Lamps (DRL) If a door is open, a reminder chime Daytime Running Lamps (DRL) can sounds when the headlamps or make it easier for others to see the parking lamps are manually turned front of your vehicle during the day. on and the key is out of the ignition. When the high beams are on, this Fully functional daytime running To turn off the chime, turn the indicator light on the instrument lamps are required on all vehicles headlamp switch to off or AUTO and panel cluster will also be on. first sold in Canada. then back on, or close and re-open The DRL system comes on when the door. In the AUTO mode, the Flash-to-Pass the following conditions are met: headlamps turn off once the ignition is in LOCK/OFF or remains on until Use your high-beam headlamps to . The ignition is on. the headlamp delay ends (if enabled signal to a driver in front that you . The exterior lamps control is in the DIC). See “Exit Lighting” want to pass. It works even if the in AUTO. under Vehicle Personalization (With headlamps are in the automatic . DIC Buttons) on page 5‑45. position. The transmission is not in Park. To use it, pull the turn signal lever . The light sensor determines it is Headlamp High/ toward you, then release it. daytime. Low-Beam Changer If the headlamps are in the When the DRL system is on, 5 3 (Headlamp High/Low automatic position or on low beam, only the DRL lamps are on. The Beam Changer): To change the the high-beam headlamps turn on. taillamps, sidemarker, instrument headlamps from low to high beam, They stay on as long as the lever is panel lights, and other lamps will not push the lever toward the instrument held. The high-beam indicator on be on. panel. To return to low-beam the instrument panel cluster comes When it begins to get dark, the headlamps, pull the multifunction on. Release the lever to return to automatic headlamp system lever toward you. Then release it. normal operation. switches from DRL to the headlamps. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

6-4 Lighting

To turn off the DRL lamps, turn the There is a delay in the transition exterior lamps control to the OFF between the daytime and nighttime position and then release. For operation of the Daytime Running vehicles first sold in Canada, the Lamps (DRL) and the automatic transmission must be in the P (Park) headlamp systems so that driving position before the DRL lamps can under bridges or bright overhead be turned off. street lights does not affect the Automatic Headlamp system. The DRL and automatic System headlamp system is only affected The vehicle has a light sensor when the light sensor sees a When it is dark enough outside and located on the top of the instrument change in lighting lasting longer the headlamp switch is in AUTO, panel. Do not cover this sensor or than the delay. the automatic headlamp system the system will come on whenever If the vehicle is started in a dark turns on the headlamps along with the ignition is on. garage, the automatic headlamp other lamps such as the taillamps, The system may also turn on the system comes on immediately. sidemarker, parking lamps, roof headlamps when driving through a Once the vehicle leaves the garage, marker lamps, and the instrument parking garage, a tunnel, or while it takes approximately one minute panel lights. The radio lights will for the automatic headlamp system also be dim. driving in heavy overcast weather. This is normal. to change to DRL if it is light To turn off the automatic headlamp outside. During that delay, the system, turn the exterior lamps instrument panel cluster may not be switch to the off position and then as bright as usual. Make sure the release. For vehicles first sold in instrument panel brightness control Canada, the transmission must be is in the full bright position. See in the P (Park) position, before the Instrument Panel Illumination automatic headlamp system can be Control on page 6‑7. turned off. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Lighting 6-5

Hazard Warning Flashers Turn and Lane-Change The lever returns to its starting Signals position when it is released. If after signaling a turn or a lane change the arrows flash rapidly or do not come on, a signal bulb may be burned out. Have the bulbs replaced. If the bulb is not burned out, check the fuse. See Instrument Panel Fuse Block An arrow on the instrument panel on page 10‑46 and Engine cluster flashes in the direction of the Compartment Fuse Block on turn or lane change. page 10‑41. Move the turn signal lever all the Turn Signal On Chime way up or down to signal a turn. If the turn signal is left on for more | (Hazard Warning Flashers): Raise or lower the lever until the than 1.2 km (0.75 mi), a chime Press this button located on top of arrow starts to flash to signal sounds at each flash of the turn the steering column, to make the a lane change. The turn signals signal and the message TURN front and rear turn signal lamps automatically flash three times. SIGNAL ON also appears in the flash on and off. This warns others It will flash six times if the tow-haul DIC. See Lamp Messages on that you are having trouble. Press mode is active. Holding the turn page 5‑40. To turn the chime and again to turn the flashers off. signal lever for more than message off, move the turn signal When the hazard warning flashers one second causes the turn lever to the off position. are on, the vehicle's turn signals will signals to flash until the lever is not work. released. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

6-6 Lighting

Fog Lamps # (Fog Lamps): Press the button Exterior Cargo Lamps to turn the fog lamps on. An If your vehicle has fog lamps you The cargo lamp can be used if more indicator light will glow near the can use them for better vision in light is needed in the cargo area of button when the fog lamps are on. foggy or misty conditions. Your the vehicle or in the top-box storage Press the button again to turn parking lamps and/or low-beam units. Some vehicles will only have them off. headlamps must be on for your fog a cargo lamp in the driver side lamps to work. Remember, fog lamps alone will not top box. give off as much light as your The cargo lamps come on by headlamps. Never use your fog turning on the interior dome lamps. lamps in the dark without turning on the headlamps. The fog lamps will go off whenever your high-beam headlamps come on. When the high beams go off, the fog lamps will come on again. The fog lamps will be cancelled The fog lamp button is located on after the ignition is turned off. If you the left side of your instrument still want to use the fog lamps after panel. you restart the vehicle, you will need to press the fog lamp button again. Some localities have laws that require the headlamps to be on along with the fog lamps. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Lighting 6-7

Interior Lighting Dome Lamps The dome lamps are located in the Instrument Panel overhead console. Illumination Control They come on when any door is opened and turn off after all the doors are closed. Turn the instrument panel brightness knob located below the dome lamp override button, k (Dome Off): Press the button clockwise to the farthest position to in and the dome lamps remain off manually turn on the dome lamps. when a door is opened. Press the The dome lamps remain on until the button again to return it to the knob is turned counterclockwise. extended position so that the dome Dome Lamp Override lamps come on when a door is D (Instrument Panel opened. Brightness): This feature controls The dome lamp override button is the brightness of the instrument located next to the exterior lamps Reading Lamps panel lights and is located next to control. the exterior lamps control. For vehicles with front reading lamps in the overhead console, Push the knob to extend out and press the button located next to the then it can be turned. lamp to turn it on or off. Turn the knob clockwise or The vehicle may also have reading counterclockwise to brighten or dim lamps in other locations. The lamps the instrument panel lights. Turning cannot be adjusted. the knob to the farthest clockwise position turns on the dome lamps. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

6-8 Lighting

Lighting Features has a voltmeter gauge or a voltage It can increase engine idle speed to display on the Driver Information generate more power, whenever Center (DIC), you may see the needed. It can temporarily reduce Entry/Exit Lighting voltage move up or down. This is the power demands of some The vehicle has an illuminated normal. If there is a problem, an accessories. entry/exit feature. alert will be displayed. Normally, these actions occur in The dome lamps come on if The battery can be discharged at steps or levels, without being the E DOME OFF button is in the idle if the electrical loads are very noticeable. In rare cases at the high. This is true for all vehicles. highest levels of corrective action, extended position, when a door is This is because the generator this action may be noticeable to the opened or the key is removed from (alternator) may not be spinning fast driver. If so, a Driver Information the ignition. enough at idle to produce all the Center (DIC) message might be power that is needed for very high displayed, such as BATTERY LOW Battery Load electrical loads. START VEHICLE . If this message Management A high electrical load occurs when displays, it is recommended that the The vehicle has Electric Power several of the following are on, such driver reduce the electrical loads as Management (EPM) that estimates as: headlamps, high beams, fog much as possible and restart the the battery's temperature and state lamps, rear window defogger, vehicle. See Battery Voltage and of charge. It then adjusts the voltage climate control fan at high speed, Charging Messages on page 5‑36. for best performance and extended heated seats, engine cooling fans, life of the battery. trailer loads, and loads plugged into Battery Power Protection When the battery's state of charge accessory power outlets. This feature shuts off the dome is low, the voltage is raised slightly EPM works to prevent excessive lamps if they are left on for more to quickly bring the charge back up. discharge of the battery. It does this than 10 minutes when the ignition is When the state of charge is high, by balancing the generator's output in LOCK/OFF. This helps to prevent the voltage is lowered slightly to and the vehicle's electrical needs. the battery from running down. prevent overcharging. If the vehicle Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Infotainment System 7-1

Audio Players Introduction Infotainment CD Player ...... 7-14 System CD/DVD Player ...... 7-19 Auxiliary Devices ...... 7-30 Infotainment Determine which radio the vehicle Rear Seat Infotainment Introduction has and read the following pages to Rear Seat Entertainment become familiar with its features. Infotainment ...... 7-1 (RSE) System ...... 7-35 Theft-Deterrent Feature ...... 7-2 Rear Seat Audio (RSA) Operation ...... 7-3 System ...... 7-45 { WARNING Radio Phone Taking your eyes off the road AM-FM Radio ...... 7-8 Bluetooth ...... 7-47 for extended periods could cause Satellite Radio ...... 7-9 a crash resulting in injury or Radio Reception ...... 7-13 Trademarks and License death to you or others. Do not Satellite Radio Antenna ...... 7-13 Agreements give extended attention to Trademarks and License entertainment tasks while driving. Agreements ...... 7-54

This system provides access to many audio and non‐audio listings. Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

7-2 Infotainment System

To minimize taking your eyes off the Adding audio or communication Navigation/Radio System road while driving, do the following equipment could interfere with For vehicles with a navigation radio while the vehicle is parked: the operation of the engine, radio, system, see the separate Navigation or other systems, and could . Become familiar with the System Manual. operation and controls of the damage them. Follow federal audio system. rules covering mobile radio and telephone equipment. Theft-Deterrent Feature . Set up the tone, speaker ® The vehicle has Retained TheftLock is designed to adjustments, and preset radio discourage theft of the vehicle's stations. Accessory Power (RAP). With RAP, the audio system can be played radio by learning a portion of the For more information, see Defensive even after the ignition is turned off. Vehicle Identification Number (VIN). Driving on page 9‑3. See Retained Accessory Power The radio does not operate if it is stolen or moved to a different Notice: Contact your dealer (RAP) on page 9‑28 for more vehicle. before adding any equipment. information. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Infotainment System 7-3

Operation

Radio with CD (MP3) Shown, Radio with USB and CD (MP3) Similar Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

7-4 Infotainment System

System on page 7‑35 for more information on the vehicle's RSE system. The DVD player is the top slot on the radio faceplate. The player is capable of reading the DTS programmed DVD Audio or DVD Video media, (DTS and DTS Digital Surround are registered trademarks of Digital Theater Systems, Inc.). Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Using the Radio O (Power/Volume): Press to turn Radio with USB, CD, and DVD (MP3) the system on and off. The vehicle has one of these radios are explained later in this section Turn clockwise or counterclockwise to increase or decrease the volume. as its audio system. under, “Adjusting the Speakers (Balance/Fade).” 4 (Information) (If Available): Radios with CD and DVD Vehicles with a USB, CD, and Press to switch the display between Vehicles with a USB, CD, and the radio station frequency and the ® DVD radio may have a Rear Seat DVD radio have a Bose Surround Entertainment (RSE) system. See time. While the ignition is off, press Sound System. Some of its features Rear Seat Entertainment (RSE) this button to display the time. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Infotainment System 7-5

Press to display additional text 3. Press the softkey under the This feature is most effective at information related to the current AUTO VOLUM (automatic lower radio volume settings where FM-RDS or XM station; or CD, MP3, volume) tab on the radio display. background noise can affect how or WMA song. If information is 4. Press the softkey under the well the music is heard. At higher available during XM, CD, MP3, desired Speed Compensated volume settings, where the music is or WMA playback, the song title Volume setting (OFF, Low, Med, much louder than the background information displays on the top line or High) to select the level of noise, there might be little or no of the display and artist information radio volume compensation. adjustments by AudioPilot. displays on the bottom line. When The display times out after To activate: information is not available, “NO approximately 10 seconds. Each INFO” displays. 1. Set the radio volume to the higher setting allows for more desired level. Speed Compensated Volume radio volume compensation at (SCV): Radios with Speed faster vehicle speeds. 2. Press the MENU button to display the radio setup menu. Compensated Volume (SCV) Noise Compensation automatically adjusts the radio Technology: Vehicles with the 3. Press the softkey under the volume to compensate for road and LTZ package and a Bose AUTO VOLUM (automatic wind noise as the vehicle's speed Audio System include the Bose volume) tab on the radio display. changes while driving, so that the AudioPilot® noise compensation volume level stays consistent. 4. Press the softkey under the ON technology. When turned on, tab. The display times out after To activate SCV: AudioPilot continuously adjusts the approximately 10 seconds. audio system equalization, to 1. Set the radio volume to the For additional information on desired level. compensate for background noise, so that music always sounds the AudioPilot, please visit 2. Press the MENU button to same at the set volume level. www.bose.com/audiopilot. display the radio setup menu. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

7-6 Infotainment System

Setting the Tone If a station's frequency is weak or if Digital Signal Processing (DSP): (Bass/Midrange/Treble) there is static, decrease the treble. Press the EQ button to change the DSP settings (only available on BASS/MID/TREB (Bass, Midrange, To quickly adjust bass, midrange, or treble to the middle position, Bose systems with the LTZ option or Treble): To adjust the bass, package). DSP settings provide a midrange, or treble: press the softkey positioned under the BASS, MID, or TREB tab for choice of different listening 1. Press the f knob until the tone more than two seconds. A beep experiences. control tabs display. sounds and the level adjusts to the The following DSP settings are 2. Highlight the desired tone middle position. available: control tab by doing one of the To quickly adjust all tone and . Normal — Select this setting to following: speaker controls to the middle adjust the audio for normal f mode. This provides the best . Pressing the f knob. position, press the knob for more than two seconds until a beep sound quality for all seating . Press the softkey under the sounds. positions. desired tab. EQ (Equalization): Press this . Driver — Select this setting to 3. Adjust the setting by doing one button to choose bass and treble adjust the audio for the driver to of the following: equalization settings designed for receive the best possible sound different types of music. Selecting quality. . Turn the f knob clockwise MANUAL or changing bass or . or counterclockwise. Rear — Select this setting to treble, returns the EQ to the adjust the audio for the rear seat . Press the ¨ SEEK, manual bass and treble settings. passengers to receive the best or © SEEK button. Unique EQ settings can be saved possible sound quality. for each source. . Press the \ FWD, s If the radio has a Bose audio or REV button. system, the EQ settings are either MANUAL or TALK. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Infotainment System 7-7

® . Surround (Centerpoint ) — 3. Adjust the setting by doing one Radio Messages Select this setting to enable of the following: Bose Centerpoint. Centerpoint Calibration Error: The audio signal processing produces a . Turn the f knob clockwise system has been calibrated surround sound listening or counterclockwise. for the vehicle from the factory. experience from a CD or XM If Calibration Error displays, it . stereo digital audio source. Press the ¨ SEEK, means that the radio has not been Centerpoint delivers five or © SEEK button. configured properly for the vehicle independent audio channels and it must be returned to your . \ from conventional two channel Press the FWD, dealer for service. stereo recordings. (Not available or s REV button. Locked or Loc : One of these for AM or FM.) messages will display when the To quickly adjust all speaker and ® Adjusting the Speakers tone controls to the middle position, TheftLock system has locked up the radio. Take the vehicle to your press the f knob for more than (Balance/Fade) dealer for service. 2 seconds. BAL/FADE (Balance/Fade): If any error occurs repeatedly or if To adjust the balance or fade: If the Rear Seat Audio (RSA) is an error cannot be corrected, turned on, the radio disables FADE f contact your dealer. 1. Press the knob until the and mutes the rear speakers. speaker control tabs display. 2. Highlight the desired speaker control tab by doing one of the following:

. Pressing the f knob. . Press the softkey under the desired tab. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

7-8 Infotainment System

Radio displays on the top line of the again to stop scanning radio display and artist information stations. The radio only seeks and displays on the bottom line. When scans stations with a strong signal AM-FM Radio information is not available, “NO that are in the selected band. Radio Data System (RDS) INFO” displays. s REV: Press to manually tune to For radios with the Radio Data Finding a Station a radio station in descending order. System (RDS) feature, it only works BAND: Press to switch between \ FWD: Press to manually tune to with FM stations that broadcast AM, FM, or XM™, if equipped. a radio station in ascending order. RDS information. This system relies f FAV (Favorites): Press to select upon receiving specific information (Tune): Turn to manually select different favorite pages for stored from these stations and only works radio stations. radio stations. when the information is available. © SEEK: Press to seek the While the radio is tuned to an previous radio station. Press and Storing Radio Stations FM-RDS station, the station name hold for a few seconds until a beep or call letters displays. In rare Drivers are encouraged to store sounds to scan for radio stations radio station while the vehicle is cases, a radio station could in descending order, press the © broadcast incorrect information that parked, see Defensive Driving on SEEK button again to stop scanning page 9‑3. Tune to stored radio causes the radio features to work radio stations. The radio only seeks improperly. If this happens, contact stations using the presets, favorites and scans stations with a strong button, and steering wheel controls, the radio station. signal that are in the selected band. 4 if the vehicle has this feature. (Information) (RDS Features): SEEK: Press to seek the next For vehicles with RDS features, ¨ Up to 36 stations can be 4 radio station. Press and hold for a programmed as favorites using press to display additional text few seconds until a beep sounds to the sixbutton. Press the FAV button information related to the current scan for radio stations in ascending to go through up to six pages of FM-RDS station. If information is order, press the ¨ SEEK button favorites, each having six favorite available, the song title information stations available per page. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Infotainment System 7-9

Each page of favorites can contain 3. Select the number of favorites “No Subscription Please Renew any combination of AM, FM, or XM, pages by pressing the softkey on channel XM1.” For more if equipped, stations. located below the displayed information, contact XM at page numbers. www.xmradio.com or Storing a Radio Station as a 1-800-929-2100 in the U.S., and Favorite 4. Press the FAV button, or let the menu time out, to return to www.xmradio.ca or To store a station as a favorite: the original main radio screen 1-877-438-9677 in Canada. 1. Tune to a radio station. showing the radio station 4 (Information) (XM Satellite Radio 2. Press the FAV button to display frequency tabs and to begin Service): For vehicles with XM, the page where the station will the process of programming press 4 to display additional text be stored. favorites. information related to the current XM channel. If information is 3. Press and hold one of the Satellite Radio available, the song title information six softkeys until a beep sounds. displays on the top line of the 4. Repeat Steps 1 through 3 to XM™ Satellite Radio Service display and artist information store additional radio stations. XM is a satellite radio service based displays on the bottom line. When The number of favorites pages can in the 48 contiguous United States information is not available, “NO be setup using the MENU button. and 10 Canadian provinces. XM INFO” displays. To setup the number of favorites Satellite Radio has a wide variety of pages: programming and commercial-free music, coast to coast, and in 1. Press the MENU button. digital-quality sound. A service fee 2. Press the softkey located below is required to receive the XM the FAV 1-6 tab. service. If the service needs to be reactivated, the radio will display Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

7-10 Infotainment System

Finding a Channel Finding a Category (CAT) To go to the previous or next XM station in the selected category, BAND: Press to switch between Station do one of the following: AM, FM, or XM™, if equipped. To find XM channels in a category: . f f (Tune): Turn to manually select 1. Press the CAT button to display Turn the knob. an XM channel. the category tabs. Continue . Press the softkey below the © SEEK: Press to go to the pressing the CAT button until the right or left arrows in the previous XM channel. desired category name displays. category tab. . ¨ SEEK: Press to go to the next Radios with CD and DVD . Press © SEEK or ¨ SEEK. XM channel. can also navigate the category list by pressing the 3. To exit the category search s REV: Press to go to the \ FWD or the s REV mode, press the FAV button or previous XM category. buttons. BAND button to display the favorites again. \ FWD: Press to go to the next 2. Press either of the two softkeys XM category. below the desired category tab Adding and Removing Categories FAV (Favorites): Press to select to immediately tune to the first Categories cannot be added or different favorites pages for stored XM station in that category. removed while the vehicle is moving radio stations. faster than 8 km/h (5 mph). CAT (Category): The CAT button is To add or remove a category: used to find XM channels when the radio is in the XM mode. 1. Press the MENU button. 2. Press the softkey located below the XM CAT tab. 3. Turn the f knob to display the category to add or remove. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Infotainment System 7-11

4. Press the softkey located under stations available per page. Each 3. Select the number of favorites the Add or Remove tab. page of favorites can contain any pages by pressing the softkey To restore all removed combination of AM, FM, or XM, located below the displayed categories, press the softkey if equipped, stations. page numbers. under the Restore All tab. Storing an XM Channel as a 4. Press the FAV button, or let the 5. Repeat the steps to remove Favorite menu time out, to return to the original main radio screen more categories. To store a station as a favorite: showing the radio station Storing XM Channels 1. Tune to an XM channel. frequency tabs and to begin the process of programming Drivers are encouraged to store 2. Press the FAV button to display favorites. XM channels while the vehicle is the page where the station will parked; see Defensive Driving on be stored. XM Radio Messages page 9‑3. Tune to stored radio 3. Press and hold one of the six XL (Explicit Language stations using the presets, favorites softkeys until a beep sounds. button, and steering wheel controls, Channels): These channels, or any if the vehicle has this feature. 4. Repeat Steps 1 through 3 to others, can be blocked at a store additional radio stations. customer's request, by calling Up to 36 stations can be 1-800-929-2100 in the U.S. and programmed as favorites using the The number of favorites pages can 1-877-438-9677 in Canada. six softkeys below the radio station be set up using the MENU button. frequency tabs and by using the To set up the number of favorites XM Updating: The encryption code FAV button. Press the FAV button to pages: in the receiver is being updated, and no action is required. This process go through up to six pages of 1. Press the MENU button. favorites, each having six favorite should take no longer than 2. Press the softkey located below 30 seconds. the FAV 1-6 tab. Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

7-12 Infotainment System

No XM Signal: The system is No Title Info: No song title XM Theftlocked: The XM receiver functioning correctly, but the vehicle information is available at this time in the vehicle could have previously is in a location that is blocking the on this channel. The system is been in another vehicle. For security XM signal. When the vehicle is working properly. purposes, XM receivers cannot be moved into an open area, the signal No CAT Info: No category swapped between vehicles. If this should return. information is available at this time message is received after having Loading XM: The audio system is on this channel. The system is the vehicle serviced, check with acquiring and processing audio and working properly. your dealer. text data. No action is needed. This No Information: No text or XM Radio ID: If tuned to channel 0, message should disappear shortly. informational messages are this message alternates with the XM Channel Off Air: This channel is available at this time on this Radio eight‐digit radio ID label. This not currently in service. Tune in to channel. The system is working label is needed to activate the another channel. properly. service. Channel Unauth: This channel is No Subscription Please Renew: Unknown: If this message is blocked or cannot be received with The XM subscription needs to received when tuned to channel 0, your XM subscription package. be reactivated. Contact XM at there could be a receiver fault. Consult with your dealer. Channel Unavail: This previously www.xmradio.com or call assigned channel is no longer 1-800-929-2100 in the U.S. and Check Antenna: If this message assigned. Tune to another station. www.xmradio.ca or call does not clear within a short period If this station was one of the 1-877-438-9677 in Canada. of time, the receiver or antenna presets, choose another station CAT Not Found: There are no could have a fault. Consult with your for that preset button. channels available for the selected dealer. No Artist Info: No artist category. The system is working Check XM Receivr: If this information is available at this time properly. message does not clear within a on this channel. The system is short period of time, the receiver working properly. could have a fault. Consult with your dealer. Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Infotainment System 7-13

XM Not Available: If this message occur when things like storms and Cellular Phone Usage does not clear within a short period power lines interfere with radio Cellular phone usage may cause of time, the receiver could have a reception. When this happens, try interference with the vehicle's radio. fault. Consult with your dealer. reducing the treble on the radio. This interference may occur when FM Stereo making or receiving phone calls, Radio Reception charging the phone's battery, FM signals only reach about Frequency interference and static or simply having the phone on. This 16 to 65 km (10 to 40 mi). Although interference causes an increased can occur during normal radio the radio has a built-in electronic reception if items such as cell phone level of static while listening to the circuit that automatically works to chargers, vehicle convenience radio. If static is received while reduce interference, some static accessories, and external electronic listening to the radio, unplug the can occur, especially around tall cellular phone and turn it off. devices are plugged into the buildings or hills, causing the sound accessory power outlet. If there is to fade in and out. interference or static, unplug the Satellite Radio Antenna item from the accessory power XM™ Satellite Radio Service The XM Satellite Radio antenna is outlet. XM Satellite Radio Service gives located on the roof of the vehicle. AM digital radio reception from coast to Keep the antenna clear of coast in the 48 contiguous United obstructions for clear radio The range for most AM stations is States, and in Canada. Just as reception. greater than for FM, especially at with FM, tall buildings or hills can night. The longer range can cause If the vehicle has a sunroof, the interfere with satellite radio signals, station frequencies to interfere performance of the XM system causing the sound to fade in and (if equipped) may be affected if the with each other. For better radio out. In addition, traveling or standing reception, most AM radio stations sunroof is open. under heavy foliage, bridges, boost the power levels during the garages, or tunnels may cause loss day, and then reduce these levels of the XM signal for a period of time. during the night. Static can also Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

7-14 Infotainment System

Audio Players load one CD at a time, and keep damage the surface. Pick up CDs the CD player and the loading slot by grasping the outer edges or the CD Player free of foreign materials, liquids, edge of the hole and the outer edge. and debris. If the surface of a CD is soiled, Care of the CD Player If an error displays, see “CD Player clean it with a soft, lint free cloth or Do not add any label to a CD. Messages” later in this section. dampen a clean, soft cloth in a mild, neutral detergent solution mixed It could get caught in the CD. If a Care of CDs CD is recorded on a personal with water. Make sure the wiping computer and a description label is If playing a CD-R, the sound quality process starts from the center to needed, try labeling the top of the can be reduced due to CD-R or the edge. recorded CD with a marking pen. CD-RW quality, the method of recording, the quality of the music Inserting a CD The use of CD lens cleaners for that has been recorded, and the Insert a CD partway into the slot, CDs is not advised, due to the risk way the CD-R or CD-RW has been label side up. The player pulls it in of contaminating the lens of the CD handled. Handle them carefully. and the CD should begin playing. optics with lubricants internal to the Store CD-R(s) or CD-RW(s) in their CD player mechanism. original cases or other protective Ejecting a CD Notice: If a label is added to a cases and away from direct sunlight Z EJECT: Press and release to CD, more than one CD is inserted and dust. The CD player scans the eject the disc. Remove the CD into the slot at a time, or an bottom surface of the disc. If the when Remove Disc displays. If the attempt is made to play scratched surface of a CD is damaged, such disc is not removed, after several or damaged CDs, the CD player as cracked, broken, or scratched, seconds, the disc is automatically could be damaged. While using the CD does not play properly or not pulled back into the player. the CD player, use only CDs in at all. Do not touch the bottom side good condition without any label, of a CD while handling it; this could Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

Infotainment System 7-15

Playing a CD CD/AUX (CD/Auxiliary): Press to © SEEK: Press to go to the start of cycle through CD or Auxiliary when If the ignition or radio is turned off, the current track, if more than ten listening to the radio. The CD icon with a CD in the player, it stays in seconds on the CD have played. and a message showing the disc the player. When the ignition or and/or track number displays when Press to go to the previous track if radio is turned on, the CD starts a CD is in the player. Press again less than ten seconds on the CD playing where it stopped, if it was and the system automatically have played. the last selected audio source. The searches for an auxiliary input CD is controlled by the buttons on Press and hold, or press multiple device, see, Auxiliary Devices on the radio faceplate or by the RSA times to continue moving backward page 7 30 for more information. If a unit. See Rear Seat Audio (RSA) ‑ through the tracks on the CD. portable audio player is not System on page 7 45 for more SEEK: Press to go to the next ‑ connected, No Input Device Found ¨ information. “ ” track. displays. When a CD is inserted, the CD Press and hold, or press multiple 4 (Information): Press to display symbol displays on the left side of times to continue moving forward additional text information related to the radio display. As each new track through the tracks on the CD. the current song. If information is starts to play, the track number available, the song title information s REV (Fast Reverse): Press displays. displays on the top line of the and hold to reverse playback quickly The CD player can play the smaller display and artist information within a track. 8 cm (3 inch) single CDs with an displays on the bottom line. When \ FWD (Fast Forward): Press adapter ring. Full-size CDs and the information is not available, “NO and hold to advance playback smaller CDs are loaded in the same INFO” displays. quickly within a track. manner. f (Tune): Turn to select tracks on the CD that is currently playing. Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

7-16 Infotainment System

RDM (Random): Press to listen to Compressed Audio or Mixed Mode Root Directory tracks in random, rather than Discs The root directory is treated as a sequential order. To use random: The radio can play discs that folder. Files are stored in the root 1. Press the softkey positioned contain both uncompressed CD directory when the disc or storage under the RDM tab until Random audio and MP3 files. If both formats device does not contain folders. Current Disc displays. are on the disc, the radio reads all Files accessed from the root 2. Press the softkey again to turn MP3 files first, then the directory of a CD display as off random play. uncompressed CD audio files. F1 ROOT. MP3 Supported Files CD‐R or CD‐RW Supported File Empty Folder and Folder Structure Folders that do not contain files are The Radio with CD (MP3) and the The radio supports: skipped, and the player advances to Radio with USB and CD (MP3), the next folder that contains files. have the capability of playing an . Up to 50 folders. MP3 CD-R or CD-RW disc. . Up to eight folders in depth. Order of Play Format . Up to 50 playlists. Compressed audio files are accessed in the following order: Radios that have the capability of . Up to 255 files. playing MP3s can play.mp3 or .wma . Playlists (Px). . Playlists with an .m3u or .wpl files that were recorded onto a . Files stored in the root directory. CD-R or CD-RW disc. The files can extension. be recorded with the following fixed . Files with an .mp3, .wma, or .cda . Files stored in folders in the root bit rates: 32 kbps, 40 kbps, 56 kbps, file extension. directory. 64 kbps, 80 kbps, 96 kbps, 112 kbps, 128 kbps, 160 kbps, 192 kbps, 224 kbps, 256 kbps, and 320 kbps or a variable bit rate. Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

Infotainment System 7-17

Tracks are played in the following Track names longer than An MP3 CD-R or CD-RW that has order: 32 characters or four pages are been recorded without using file shortened. The display does not folders can be played. If a CD-R or . Play begins from the first track in the first playlist and continues show parts of words on the last CD-RW contains more than the sequentially through all tracks in page of text and the extension of maximum of 50 folders, 15 playlists, each playlist. When the last the filename is not displayed. and 512 folders and files, the player allows access and navigates up to track of the last playlist has Preprogrammed Playlists played, play continues from the the maximum, but all items over the first track of the first playlist. CDs that have preprogrammed maximum are not accessible. playlists that were created using . Play begins from the first track in WinAmp™, MusicMatch™, or Real Playing an MP3 the first folder and continues Jukebox™ software can be 4 (Information): Press to display sequentially through all tracks in accessed, however, there is no additional text information related to each folder. When the last track playlist editing capability using the the current song. If information is of the last folder has played, radio. These playlists are treated available, the song title information play continues from the first as special folders containing displays on the top line of the track of the first folder. compressed audio song files. display and artist information File System and Naming Playlists that have an .m3u or .pls displays on the bottom line. When information is not available, “NO The song name that displays is the file extension and are stored on a USB device may be supported by INFO” displays. song name that is contained in the f ID3 tag. If the song name is not the radio with a USB port. (Tune): Turn to select MP3 files present in the ID3 tag, then the Playlists can be changed by using on the CD currently playing. radio displays the file name without the softkeys below the S c and © SEEK: Press to go to the start of the extension (such as .mp3) as the c T tabs, the f knob, the © the track, if more than ten seconds track name. SEEK button or the SEEK button. have played. Press and hold or ¨ press multiple times to continue moving backward through tracks. Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

7-18 Infotainment System

¨ SEEK: Press to go to the next RDM (Random): Press to listen to To listen to files by another artist, track. Press and hold or press tracks in random, rather than press the softkey located below multiple times to continue moving sequential order. To use random: either arrow tab. The disc goes to forward through tracks. 1. Press the softkey positioned the next or previous artist in alphabetical order. Continue s REV (Reverse): Press and hold under the RDM tab until Random Current Disc displays. pressing either softkey below the to reverse playback quickly. Sound arrow tab until the desired artist is heard at a reduced volume and 2. Press the softkey again to turn displays. the elapsed time of the file displays. off random play. To change from playback by artist to Release s REV to resume playing. h (Music Navigator): Press the playback by album: \ FWD (Fast Forward): Press h softkey below the tab to have 1. Press the softkey located below and hold to advance playback the files played in order by artist or the Sort By tab. quickly. Sound is heard at a reduced album. The player scans the disc to volume and the elapsed time of the sort the files by artist and album ID3 2. Press one of the softkeys below file displays. Release \ FWD to tag information. It can take several the album tab from the sort resume playing. The elapsed time of minutes to scan the disc depending screen. the file displays. on the number of files on the disc. 3. Press the softkey below the The radio may begin playing while it S c (Previous Folder): Press back tab to return to the main is scanning in the background. music navigator screen. the softkey below the S c tab to go to the first track in the previous When the scan is finished, the disc folder. begins playing files in order by artist. The current artist playing is c T (Next Folder): Press the shown on the second line of the softkey below the c T tab to go to display. Once all songs by that artist the first track in the next folder. are played, the player moves to the next artist in alphabetical order and begins playing files by that artist. Chevrolet Avalanche Owner Manual - 2012 Black plate (19,1)

Infotainment System 7-19

The album name displays on the . The air is very humid. If so, wait The use of CD/DVD lens cleaners second line between the arrows about an hour and try again. is not advised, due to the risk of and songs from the current album . There could have been a contaminating the lens of the optics begins to play. Once all songs problem while burning the CD. with lubricants internal to the CD from that album have played, the and DVD player mechanism. . player moves to the next album in The label could be caught in the CD player. Notice: If a label is added to a alphabetical order on the CD and CD, more than one CD is inserted begins playing MP3 files from that If the CD is not playing correctly, for into the slot at a time, or an album. any other reason, try a known attempt is made to play scratched To exit music navigator mode, press good CD. or damaged CDs, the CD player the softkey below the Back tab to If any error occurs repeatedly or if could be damaged. While using return to normal MP3 playback. an error cannot be corrected, the CD player, use only CDs in contact your dealer. If the radio good condition without any label, CD Player Messages displays an error message, write it load one CD at a time, and keep CHECK DISC: If this message down and provide it to your dealer the CD player and the loading slot displays and/or the CD ejects, it when reporting the problem. free of foreign materials, liquids, could be for one of the following and debris. reasons: CD/DVD Player If an error displays, see “CD . It is very hot. When the Care of the CD and DVD Player Messages” later in this section. temperature returns to normal, the CD should play. Do not add any label to a disc. Care of CDs and DVDs It could get caught in the CD or If playing a CD-R or CD-RW, the . The road is very rough. When DVD player. If a disc is recorded sound quality can be reduced due to the road becomes smoother, the on a personal computer and a CD should play. CD-R or CD-RW quality, the method description label is needed, try of recording, the quality of the music . The CD is dirty, scratched, wet, labeling the top of the recorded disc that has been recorded, and the or upside down. with a marking pen. way the CD-R or CD-RW has been handled. Handle them carefully. Chevrolet Avalanche Owner Manual - 2012 Black plate (20,1)

7-20 Infotainment System

Store CD-Rs or CD-RWs in their Audio Output the front seat passengers are able original cases or other protective to listen to playback from this Only one audio source can be heard cases and away from direct sunlight source through the vehicle through the speakers at one time. and dust. The CD or DVD player speakers. See Using the Auxiliary An audio source is defined as DVD “ scans the bottom surface of the Input Jack in Auxiliary Devices on slot, CD slot, XM, FM AM, front ” disc. If the surface of a disc is ‐ page 7 30, or Audio/Video (A/V) auxiliary jack, USB port, or rear ‑ “ damaged, such as cracked, broken, Jacks under Rear Seat auxiliary jack. ” or scratched, the disc does not play Entertainment (RSE) System on properly or not at all. Do not touch Press the O button to turn the radio page 7‑35 for more information. the bottom side of a disc while on. The radio can be heard through In some vehicles, depending on handling it; this could damage the all of the vehicle speakers. audio options, the rear speakers surface. Pick up discs by grasping Front seat passengers can listen to can be muted when the RSA power the outer edges or the edge of the is turned on. See Rear Seat Audio hole and the outer edge. the radio (AM, FM, or XM if equipped) by pressing the BAND (RSA) System on page 7‑45 for If the surface of a disc is soiled, button or the DVD/CD AUX button to more information. clean it with a soft, lint‐free cloth or select CD slot, DVD slot, front Inserting a Disc dampen a clean, soft cloth in a mild, auxiliary input, USB port, or rear neutral detergent solution mixed auxiliary input (if available). Insert a disc partway into either slot, with water. Make sure the wiping label side up. The player pulls it in process starts from the center to If a playback device is plugged into and the disc should begin playing. the edge. the radio’s front auxiliary input jack, (Loading a disc into the system, USB port, or the rear auxiliary jack, depending on media type and format, ranges from 5 to 20 seconds for a CD, and up to 30 seconds for a DVD to begin playing.) Chevrolet Avalanche Owner Manual - 2012 Black plate (21,1)

Infotainment System 7-21

Ejecting a Disc Playing a CD (in Either the The CD player can play the smaller 8 cm (3 in) single CDs with an Z CD (Eject): Press and release DVD or CD Slot) adapter ring. Full-size CDs and the to eject the disc that is currently If the ignition or radio is turned off smaller CDs are loaded in the same playing. The CD ejects from the with a CD in the player, it stays in manner. bottom slot. A beep sounds and the player. When the ignition or Ejecting Disc displays. Once the radio is turned on, the CD starts DVD/CD AUX (Auxiliary): Press to disc is ejected, Remove Disc playing where it stopped, if it was cycle through DVD, CD, or Auxiliary displays. The disc can be removed. the last selected audio source. The when listening to the radio. The If the disc is not removed, after CD is controlled by the buttons on DVD/CD text tab and a message several seconds the disc the radio faceplate or by the RSA showing the track or chapter automatically pulls back into the unit. See Rear Seat Audio (RSA) number will display when a disc is in player. System on page 7‑45 for more either slot. Press the DVD/CD AUX button again and the system Z DVD (Eject): Press and information. The DVD/CD decks automatically searches for an release to eject the disc that is (the upper slot is the DVD deck and auxiliary input device; see Auxiliary currently playing in the top slot. the lower slot is the CD deck) of the Devices on page 7 30 for more A beep sounds and Ejecting Disc radio are compatible with most ‑ information. If a portable audio displays. audio CDs, CD-Rs, CD-RWs, and MP3s. player is not connected, “No Aux If loading and reading of a disc Input Device” displays. If a disc is in cannot be completed, due to When a CD is inserted, the text tab both the DVD slot and the CD slot, unknown format, etc., and the disc DVD or CD symbol displays on the the DVD/CD AUX button cycles fails to eject, press and hold for left side of the radio display. As between the two sources and does each new track starts to play, the more than five seconds to force the not indicate “No Aux Input Device.” disc to eject. track number displays. Chevrolet Avalanche Owner Manual - 2012 Black plate (22,1)

7-22 Infotainment System

If a front auxiliary device is f (Tune): Turn to select tracks on RDM (Random): Press to listen to connected, the DVD/CD AUX button the disc that is currently playing. tracks in random, rather than cycles through all available options, sequential order. To use random: © SEEK: Press to go to the start of such as: DVD slot, CD slot, Front 1. Press the softkey under the Auxiliary, and Rear Auxiliary (if the current track, if more than five seconds on the CD have RDM tab until Random Current available). See “Using the Auxiliary Disc displays. Input Jack” in Auxiliary Devices on played. page 7‑30 or “Audio/Video (A/V) Press to go to the previous track if 2. Press the softkey again to turn Jacks” under Rear Seat less than five seconds on the CD off random play. Entertainment (RSE) System on have played. MP3 and WMA Supported Files page 7 35 for more information. ‑ Press and hold, or press multiple If a disc is inserted into the top DVD times, to continue moving backward Format slot, the rear seat operator can turn through the tracks on the CD. The radio can play.mp3 or .wma on the video screen and use the SEEK: Press to go to the next files that were recorded onto a remote control to navigate the CD ¨ track. CD-R or CD-RW disc. (tracks only) through the remote control. Press and hold, or press multiple Compressed Audio or Mixed Mode times, to continue moving forward Discs 4 (Information): Press to display through the tracks on the CD. additional text information related to The radio plays discs that contain the current song. If information is s REV (Fast Reverse): Press both uncompressed CD audio and available, the song title information and hold to reverse playback quickly MP3/WMA files depending on which displays on the top line of the within a track. slot the disc is loaded into. display and artist information \ FWD (Fast Forward): Press The DVD player only reads displays on the bottom line. When and hold to advance playback uncompressed audio and ignores information is not available, “NO quickly within a track. MP3/WMA files on a mixed INFO” displays. mode disc. Chevrolet Avalanche Owner Manual - 2012 Black plate (23,1)

Infotainment System 7-23

The CD player reads both The CD player supports: No Folder uncompressed audio and MP3/ . Up to 512 files and folders. When the disc contains only WMA files on a mixed mode disc. compressed files, the files are . Up to 8 folders in depth. Uncompressd audio is played located under the root folder. The before MP3/WMA files. Press the . Playlists with an .m3u or .wpl next and previous folder function CAT (category) button to toggle extension. does not function on a disc that was between uncompressed audio and recorded without folders or playlists. MP3/WMA files. . Files with an .mp3, .wma, or .cda file extension. When displaying the name of the CD‐R or CD‐RW Supported File folder, the radio displays ROOT. Root Directory and Folder Structure When the disc contains only The DVD player supports: The root directory of the disc is playlists and compressed audio treated as a folder. If the root files, but no folders, all files are . Up to 255 folders. directory has compressed audio located under the root folder. The . Up to eight folders in depth. files, the directory displays as F1 folder down and the folder up ROOT on the radio. . Up to 15 playlists. buttons search playlists first and If a disc contains both then go to the root folder. When the . Up to 40 sessions. uncompressed CD audio and MP3/ radio displays the name of the . Playlists with an .m3u or .wpl WMA files, a folder under the root folder, the radio displays ROOT. extension. directory called CD accesses all of Order of Play the CD audio tracks on the disc. . Files with an .mp3, .wma, or .cda Compressed audio files are file extension. Empty Folder accessed in the following order: Folders that do not contain files are . Playlists (Px). skipped, and the player advances to . the next folder that contains files. Files stored in the root directory. . Files stored in folders in the root directory. Chevrolet Avalanche Owner Manual - 2012 Black plate (24,1)

7-24 Infotainment System

Tracks are played in the following File System and Naming Playing an MP3 or WMA order: The song name that displays is the (in Either the DVD or CD Slot) . Play begins from the first track in song name that is contained in the If a disc is inserted into the top DVD the first playlist and continues ID3 tag. If the song name is not slot, the rear seat operator can turn sequentially through all tracks in present in the ID3 tag, then the on the video screen and use the each playlist. When the last radio displays the file name without remote control to navigate the CD track of the last playlist has the extension (such as .mp3) as the (tracks only). played, play continues from the track name. f first track of the first playlist. (Tune): Turn to select MP3/WMA Track names longer than files. . Play begins from the first track in 32 characters or 4 pages are the first folder and continues shortened. Parts of words on the © SEEK: Press to go to the start of sequentially through all tracks in last page of text and the extension the track, if more than five seconds each folder. When the last track of the file name do not display. have played. Press and hold or of the last folder has played, press multiple times, if less than play continues from the first Preprogrammed Playlists five seconds have played, to track of the first folder. Preprogrammed playlists that continue moving backward through tracks. When play enters a new folder, the were created using WinAmp™, display does not automatically show MusicMatch™, or Real Jukebox™ ¨ SEEK: Press to go to the next the new folder name unless the software can be accessed; however, track. they cannot be edited using the folder mode has been chosen as Press and hold, or press multiple radio. These playlists are treated as the default display. The new track times, to continue moving forward special folders containing name displays. through tracks. compressed audio song files. s REV (Reverse): Press and hold Playlists that have an .m3u or .pls to reverse playback quickly. file extension and are stored on a USB device may be supported by the radio with a USB port. Chevrolet Avalanche Owner Manual - 2012 Black plate (25,1)

Infotainment System 7-25

\ FWD (Fast Forward): Press The player scans the disc to sort the To change from playback by artist to and hold to advance playback files by artist and album ID3 tag playback by album: quickly. information. It can take several 1. Press the softkey below the Sort S c minutes to scan the disc depending By tab. (Previous Folder): Press on the number of files on the disc. the softkey below the S c tab to The radio may begin playing while it 2. Press one of the softkeys below go to the first track in the previous is scanning in the background. the Album tab from the sort folder. screen. When the scan is finished, the disc c T (Next Folder): Press the begins playing files in order by 3. Press the softkey below the softkey below the c T tab to go to artist. The current artist playing is Back tab to return to the main the first track in the next folder. shown on the second line of the music navigator screen. display. Once all songs by that artist RDM (Random): Press to listen to The album name displays on the are played, the player moves to the second line between the arrows, tracks in random, rather than next artist in alphabetical order and sequential order. and songs from the current album begins playing files by that artist. begin to play. Once all songs from To use random: To listen to files by another artist, that album have played, the player 1. Press the softkey under the press the softkey located below moves to the next album in RDM tab until Random Current either arrow tab. The disc goes to alphabetical order on the CD and Disc displays the next or previous artist in begins playing MP3 files from that alphabetical order. Continue album. 2. Press the same softkey again to pressing either softkey below the turn off random play. To exit music navigator mode, press arrow tab until the artist displays. h the softkey below the Back tab to (Music Navigator): Press the return to normal MP3 playback. softkey below the h tab to play files in order by artist or album. Chevrolet Avalanche Owner Manual - 2012 Black plate (26,1)

7-26 Infotainment System

Using the DVD Player Inserting a Disc If loading and reading of a disc cannot be completed, due to The DVD player can be controlled Insert a disc partway into the top unknown format, etc., and the disc by the buttons on the remote slot, label side up. The player pulls fails to eject, press and hold for control, the RSA system, or by the it in and the disc should begin more than five seconds to force the buttons on the radio faceplate. See playing. Loading Disc shows on “ ” disc to eject. “Remote Control” under Rear Seat the radio display. At the same time, Entertainment (RSE) System on the radio displays a softkey menu of Playing a DVD page 7‑35 and Rear Seat Audio option(s). Some discs automatically DVD/CD AUX (Auxiliary): Press to (RSA) System on page 7‑45 for play the movie while others default more information. to the softkey menu display, cycle through DVD, CD, or Auxiliary which requires the Play, Enter, when listening to the radio. The The DVD player is only compatible DVD/CD text tab and a message with DVDs of the appropriate region or Navigation softkeys to be pressed, either by softkey or by the showing the track or chapter code printed on the jacket of number will display when a disc is in most DVDs. rear seat passenger using the remote control. either slot. Press the DVD/CD AUX The DVD slot of the radio is button again and the system compatible with most audio CDs Loading a disc into the system, automatically searches for an and CD-R/RW, DVD-Video, depending on media type and auxiliary input device; see Auxiliary DVD-Audio, DVD-R/RW, and DVD format, ranges from 5 to 20 seconds Devices on page 7‑30 for more +R/RW media, along with MP3 and for a CD, and up to 30 seconds for information. If a portable audio WMA formats. a DVD. player is not connected, “No Aux Ejecting a Disc Input Device” displays. If a disc is in If an error message displays on the both the DVD slot and the CD slot, video screen or the radio, see “DVD Z DVD (Eject): Press and the DVD/CD AUX button cycles Display Error Messages” under release to eject the disc currently between the two sources and does Rear Seat Entertainment (RSE) playing in the top slot. A beep not indicate “No Aux Input Device.” System on page 7‑35, and “CD/DVD sounds and Ejecting Disc displays. Player Messages” later in this section for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (27,1)

Infotainment System 7-27

If a front auxiliary device is the rear seat occupant from s REV (Fast Reverse): Press to connected, the DVD/CD AUX operating the Rear Seat Audio quickly reverse the CD or DVD at button cycles through all available (RSA) system or remote control. five times the normal speed. To stop options, such as: DVD slot, CD slot, A lock symbol displays next to the fast reversing, press again. This front auxiliary, and rear auxiliary (if clock display. The Parental Control button might not work when the available). See “Using the Auxiliary feature remains on until the knob is DVD is playing the copyright Input Jack” in Auxiliary Devices on pressed and held for more than information or the previews. page 7‑30 or “Audio/Video (A/V) two seconds again, or until the \ Jacks” under Rear Seat FWD (Fast Forward): Press driver turns the ignition off and to fast forward the CD or DVD at Entertainment (RSE) System on exits the vehicle. page 7‑35 for more information. five times the normal speed. To stop f (Tune): Turn to select tracks on fast forwarding, press again. This If a disc is inserted into the top DVD a CD or DVD. button might not work when the slot, the rear seat operator can turn DVD is playing the copyright on the video screen and use the © SEEK: Press to return to the start information or the previews. remote control to navigate the CD of the current track or chapter. (tracks only) through the remote Press again to go to the previous Using Softkeys to Play a DVD-V control. track or chapter. This button might (Video) not work when the DVD is playing O (Power): Press to turn the radio Once a DVD-V is inserted, the radio the copyright information or the display menu shows several tab on or off. Turn clockwise or previews. counterclockwise to increase or options for playback. Press the decrease the volume. Press and ¨ SEEK: Press to go to the next softkey located under any tab option hold for more than two seconds to track or chapter. This button might during DVD-V playback. turn off the entire radio and Rear not work when the DVD is playing r / j (Play/Pause): Press either Seat Entertainment (RSE) system the copyright information or the the Play or Pause tab displayed on and to start the Parental Control previews. the radio, to toggle between pausing feature. Parental Control prevents or restarting playback of a DVD. Chevrolet Avalanche Owner Manual - 2012 Black plate (28,1)

7-28 Infotainment System

If the forward arrow is showing on y (Menu): Press to access the The video screen automatically the display, the system is in pause DVD menu. The DVD menu is turns on when the DVD-V is mode. If the Pause tab is showing different on every DVD. Use the inserted into the DVD slot, and does on the display, the system is in softkeys located under the not automatically power on when playback mode. If the DVD screen navigation arrows to navigate the the DVD-A is inserted into the DVD is off, press the play button to turn cursor through the DVD menu. slot. It must be manually turned on the screen on. After making a selection press this by the rear seat occupant through Some DVDs begin playing after the button. This button only operates the remote control power button. previews have finished, although when using a DVD. Using Softkeys to Play a DVD-A there could be a delay of up to Nav (Navigate): Press to display (Audio) 30 seconds. If the DVD does directional arrows for navigating Once a DVD-A is inserted, the radio not begin playing the movie through the menus. automatically, press the softkey display menu shows several tab located under the play/pause q (Return): Press to exit the options for playback. Press the symbol tag displayed on the radio. current active menu and return to softkey located under any tab option during DVD-A playback. If the DVD still does not play, refer the previous menu. This button to the on-screen instructions, operates only when a DVD is r / j (Play/Pause): Press either if available. playing and a menu is active. the play or pause icon displayed on c (Stop): Press to stop playing, The rear seat passenger can the radio, to toggle between pausing rewinding, or fast forwarding a DVD. navigate the DVD-V and DVD-A or restarting playback of a DVD. r menus and controls through the If the forward arrow is showing on (Enter): Press to select the remote control. See “Remote the display, the system is in pause choices that are highlighted in Control” under Rear Seat mode. If the pause tab is showing any menu. Entertainment (RSE) System on on the display, the system is in page 7‑35 for more information. playback mode. Chevrolet Avalanche Owner Manual - 2012 Black plate (29,1)

Infotainment System 7-29

q Group r : Press to cycle Stopping and Resuming CD/DVD Player Messages through musical groupings on the Playback Disc Format Error: This message DVD-A disc. To stop playing a DVD without displays if the disc is inserted with Nav (Navigate): Press to display turning off the system, press the c the disc label wrong side up, or if directional arrows for navigating button on the remote control, the disc is damaged. through the menus. or press the softkey located under Disc Region Error: This message e (Audio Stream): Press to cycle the c or the r / j tabs displayed displays if the disc is not from a through audio stream formats on the radio. If the radio is sourced correct region. located on the DVD-A disc. The to something other than DVD-V, No Disc Inserted: This message video screen shows the audio press the DVD/CD AUX button to displays if no disc is present when stream changing. make DVD-V the active source. the Z or DVD/CD AUX button is The rear seat passenger can To resume DVD playback, press the pressed on the radio. navigate the DVD-V and DVD-A r / j button on the remote control, menus and controls through the Optical Error: This message or press the softkey located under displays if the disc was inserted remote control. See “Remote the r / j tab on the radio. The DVD Control under Rear Seat upside down. ” should resume play from where it Entertainment (RSE) System on last stopped if the disc has not been Disk Read Error: This message page 7‑35 for more information. ejected and the stop button has not displays if a disc was inserted with The video screen automatically been pressed twice on the remote an invalid or unknown format. turns on when the DVD-V is control. If the disc has been ejected inserted into the DVD slot, and does or the stop button has been pressed not automatically power on when twice on the remote control, the disc the DVD-A is inserted into the DVD resumes playing at the beginning of slot. It must be manually turned on the disc. by the rear seat occupant through the remote control power button. Chevrolet Avalanche Owner Manual - 2012 Black plate (30,1)

7-30 Infotainment System

Player Error: This message displays an error message, write it the radio CD/AUX button to begin displays if there are disc load or down and provide it to your dealer playing audio from the device over disc eject problems. when reporting the problem. the vehicle speakers. . It is very hot. When the For optimal sound quality, increase temperature returns to normal, Auxiliary Devices the portable audio device's volume the disc should play. Using the Auxiliary Input Jack to the loudest level. . The road is very rough. When It is always best to power the Radios with an auxiliary input jack the road becomes smoother, the portable audio device through its located on the lower right side of the disc should play. own battery while playing. faceplate can connect to an external . The disc is dirty, scratched, wet, audio device such as an iPod®, O (Power/Volume): Turn clockwise or upside down. MP3 player, CD player, for use as or counterclockwise to increase or decrease the volume of the portable . The air is very humid. If so, wait another source for audio listening. about an hour and try again. This input jack is not an audio player. Additional volume output; do not plug headphones into adjustments might have to be made . There was a problem while the front auxiliary input jack. from the portable device if the burning the disc. volume is not loud or soft enough. Drivers are encouraged to set up . The label is caught in the CD/ any auxiliary device while the BAND: Press to listen to the radio DVD player. vehicle is in P (Park). See when a portable audio device is If the disc is not playing correctly, for Defensive Driving on page 9‑3 for playing. The portable audio device any other reason, try a known more information on driver continues playing. good disc. distraction. CD/AUX (CD/Auxiliary): Press to If any error occurs repeatedly or if To use a portable audio player, play a CD when a portable audio an error cannot be corrected, connect a 3.5 mm (1/8 in) cable to device is playing. Press again and contact your dealer. If the radio the radio's front auxiliary input jack. the system begins playing audio When a device is connected, press from the connected portable audio Chevrolet Avalanche Owner Manual - 2012 Black plate (31,1)

Infotainment System 7-31

player. If a portable audio player is Rear Seat Entertainment (RSE) Make sure the iPod has the latest not connected, “No Input Device System on page 7‑35 for more firmware from Apple® for proper Found” displays. information. operation. iPod firmware can be updated using the latest iTunes® DVD/CD AUX (CD/Auxiliary): Using the USB Port Press to cycle through DVD, CD, application. See www.apple.com/ or Auxiliary when listening to the Radios with a USB port can control itunes. radio. The DVD/CD text tab and a a USB storage device or an iPod For help with identifying your iPod, message showing track or chapter using the radio buttons and knobs. go to www.apple.com/support. number displays when a disc is in USB Support Radios that have a USB port can either slot. Press again and the The USB connector is located on play.mp3 and .wma files that are system automatically searches for stored on a USB storage device as an auxiliary input device, such as a the instrument panel or in the center console, and uses the USB 2.0 well as AAC files that are stored on portable audio player. If a portable an iPod. audio player is not connected, “No standard. Aux Input Device” displays. If a disc USB Supported Devices USB Supported File and Folder is in both the DVD slot and the CD Structure . USB Flash Drives slot the DVD/CD AUX button cycles The radio supports: between the two sources and not . Portable USB Hard Drives indicate No Aux Input Device . If a . Up to 700 folders. “ ” . Fifth generation or later iPod front auxiliary device is connected, . Up to 8 folders in depth. the DVD/CD AUX button cycles . iPod nanos . Up to 65,535 files. through all available options, such . iPod touch as: DVD slot, CD slot, Front . Folder and file names up to Auxiliary, and Rear Auxiliary (if . iPod classic 64 bytes. available). See “Using the Auxiliary Not all iPods and USB Drives are . Files with an .mp3 or .wma file Input Jack(s) in this section, ” compatible with the USB port. extension. or “Audio/Video (A/V) Jacks” under, Chevrolet Avalanche Owner Manual - 2012 Black plate (32,1)

7-32 Infotainment System

. AAC files stored on an iPod. The iPod charges while it is © SEEK: Press to go to the start of . FAT16 connected to the vehicle if the the track, if more than ten seconds vehicle is in the ACC/ACCESSORY . FAT32 have played. Press and hold or or ON/RUN position. When the press multiple times to continue Connecting a USB Storage vehicle is turned off, the iPod moving backward through tracks. Device or iPod automatically powers off and will not charge or draw power from the ¨ SEEK: Press to go to the next The USB Port can be used to vehicle's battery. track. Press and hold or press control an iPod or a USB storage multiple times to continue moving device. If you have an older iPod model that forward through tracks. is not supported, it can still be used To connect a USB storage device, by connecting it to the Auxiliary s REV (Reverse): Press and hold connect the device to the USB port Input Jack using a standard 3.5 mm to reverse playback quickly. Sound located in the center console or on (1/8 in) stereo cable. See “Using the is heard at a reduced volume. the instrument panel. Auxiliary Input Jack” earlier for more Release s REV to resume playing. To connect an iPod, connect one information. The elapsed time of the file displays. end of the USB cable that came Using the Radio to Control a with the iPod to the iPod’s dock USB Storage Device or iPod \ FWD (Fast Forward): Press connector and connect the other and hold to advance playback end to the USB port located in the The radio can control a USB quickly. Sound is heard at a reduced center console or on the instrument storage device or an iPod using the volume. Release \ FWD to radio buttons and knobs and display panel. If the vehicle is on and the resume playing. The elapsed time of song information on the radio s USB connection works, “OK to ’ the file displays. disconnect” and a GM logo may display. 4 (Information): Press to display appear on the iPod and iPod f (Tune): Turn to select files. appears on the radio display. The additional information about the iPod music appears on the radio’s selected track. display and begins playing. Chevrolet Avalanche Owner Manual - 2012 Black plate (33,1)

Infotainment System 7-33

. Third softkey, 5% through the list Using Softkeys to Control a c (Folder View): Press the each time the softkey is pressed. USB Storage Device or iPod softkey below c to view the . The five softkeys below the radio contents of the current folder on the Fourth softkey, 10% through the display are used to control the USB drive. To browse and select list each time the softkey is functions listed below. files: pressed. . Fifth softkey, end of the list. To use the softkeys: 1. Press the softkey below c. h (Music Navigator): Press the 1. Press the first or fifth softkey 2. Turn f to scroll through the list below the radio display to softkey below h to view and of folders. display the functions listed select a file on an iPod, using the below, or press the softkey 3. Press f to select the desired iPod's menu system. Files are below the function if it is folder. If there is more then one sorted by: currently displayed. folder, repeat Steps 1 and 2 until . Playlists the desired folder is reached. 2. Press the softkey below the tab . Artists with the function on it to use that 4. Turn f to scroll through the files function. . Albums in the selected folder. j . Genres (Pause): Press the softkey below f j to pause the track. The tab 5. Press to select the desired file . Songs appears raised when pause is being to be played. . Composers used. Press the softkey below j To skip through large lists, the five again to resume playback. softkeys can be used to navigate in the following order: Back: Press the softkey below the back tab to go back to the main . First softkey, first item in the list. display screen on an iPod, or the . Second softkey, 1% through the root directory on a USB storage list each time the softkey is device. pressed. Chevrolet Avalanche Owner Manual - 2012 Black plate (34,1)

7-34 Infotainment System

To select files: . Third softkey, 5% through the list Shuffle Functionality each time the softkey is pressed. 1. Press the softkey below h. To use Shuffle: . Fourth softkey, 10% through the 2. Turn f to scroll through the list list each time the softkey is Press the softkey below >, 2, of menus. pressed. C or = to select between Shuffle Off, Shuffle All Songs/ . Fifth softkey, end of the list. 3. Press f to select the Shuffle Songs, Shuffle Album, desired menu. Repeat Functionality or Shuffle Folder. 4. Turn f to scroll through the To use Repeat: > (Shuffle Off): Press the softkey below to turn shuffle folders or files in the Press the softkey below " or ' 2 off. This is the default mode when a selected menu. to select between Repeat All and f Repeat Track. USB storage device or iPod is first 5. Press to select the desired file connected. to be played. " (Repeat All): Press the softkey 2 (Shuffle All Songs / Shuffle To skip through large lists, the five below " to repeat all tracks. The Songs): Press the softkey below softkeys can be used to navigate in tab appears lowered when Repeat = or C to shuffle all songs on the following order: All is being used. This is the default the USB storage device or iPod. mode when a USB storage device . First softkey, first item in the list. C or iPod is first connected. (Shuffle Album): Press the . Second softkey, 1% through the softkey below to shuffle all (Repeat Track): Press the > list each time the softkey is ' songs in the current album on pressed. softkey below ' to repeat one an iPod. track. The tab appears raised when Repeat Track is being used. = (Shuffle Folder): Press the softkey below > to shuffle all songs in the current folder on a USB storage device. Chevrolet Avalanche Owner Manual - 2012 Black plate (35,1)

Infotainment System 7-35

Rear Seat Before Driving than two seconds to stop all system features such as: radio, video The RSE is designed for rear seat Infotainment screen, Rear Seat Audio (RSA), passengers only. The driver cannot DVD, and/or CD. While Parental safely view the video screen while Control is on, a padlock icon Rear Seat Entertainment driving and should not try to do so. displays. (RSE) System In severe or extreme weather The radio can be turned back on conditions, the RSE system might The vehicle may have an Overhead with a single press of the power not work until the temperature is DVD Rear Seat button, but the RSE system will within the operating range. The Entertainment (RSE) system. The remain under Parental Control. RSE system works with the operating range for the RSE system vehicle's audio system. The DVD is above −20°C (−4°F) or below To turn Parental Control off, press player is part of the front radio. The 60°C (140°F). If the temperature of and hold the radio power button for RSE system includes a radio with a the vehicle is outside this range, more than two seconds. The RSE DVD player, a video display screen, heat or cool the vehicle until the returns from where it was previously audio/video jacks, two wireless temperature is within the operating left and the padlock icon disappears headphones, and a remote control. range of the RSE system. from the radio display. See CD/DVD Player on page 7 19 ‑ Parental Control Parental Control can also be turned for more information on the vehicle's off by inserting or ejecting any disc, DVD system. The RSE system may have a pressing the play icon on the radio Parental Control feature, depending DVD display menu, or changing an on which radio the vehicle has. To ignition position. start Parental Control, press and hold the radio power button for more Chevrolet Avalanche Owner Manual - 2012 Black plate (36,1)

7-36 Infotainment System

Headphones listen to the radio, CDs, DVDs, move too far forward or step out of MP3s, DVD‐As, or any auxiliary the vehicle, the headphones lose source connected to A/V jacks or the audio signal. the auxiliary input jack, if the vehicle To adjust the volume on the has this feature. The wireless headphones, use the volume control headphones have a power button, located on the right side. channel 1 or 2 switch, and a volume control. For optimal audio performance, the headphones must be worn correctly. Push the power button to turn on Headphones should be worn with the headphones. An indicator light the headband over the top of the located on the headphones comes head for best audio reception. The on. If the light comes on, but there symbol L (Left) appears on the is intermittent sound and/or static on outside bottom edge of the ear cup the headphones, or if the indicator and should be positioned on the left A. Battery cover light does not come on, the batteries ear. The symbol R (Right) appears B. Channel 1 or 2 switch might need to be replaced. See on the outside bottom edge of the “Battery Replacement” later in this C. Power button ear cup and should be positioned on section for more information. Switch the right ear. D. Volume control the headphones to Off when not in use. Notice: Do not store the E. Power indicator light headphones in heat or direct Infrared transmitters are located at sunlight. This could damage the The RSE includes two 2-channel the rear of the overhead console. wireless headphones that are headphones and repairs will not The headphones shut off be covered by the warranty. dedicated to this system. Channel 1 automatically to save the battery is dedicated to the video screen, Storage in extreme cold can power if the RSE system and RSA weaken the batteries. Keep the while Channel 2 is dedicated to are shut off, or if the headphones Rear Seat Audio (RSA) selections. headphones stored in a cool, dry are out of range of the transmitters place. These headphones can be used to for more than three minutes. If you Chevrolet Avalanche Owner Manual - 2012 Black plate (37,1)

Infotainment System 7-37

If the foam ear pads attached to the Audio/Video (A/V) Jacks connectors or cables (not included) headphones become worn or may be required to connect the damaged, the pads can be replaced auxiliary device to the A/V jacks. separately from the headphone set. Refer to the manufacturer’s To purchase replacement ear pads, instructions for proper usage. call 1‐888‐293‐3332, then prompt Power for auxiliary devices is not zero (0), or contact your dealer. supplied by the radio system. Battery Replacement To use the auxiliary inputs of the To change the batteries on the RSE system, connect an external headphones: auxiliary device to the color-coded A/V jacks and turn both the auxiliary 1. Turn the screw to loosen the device and the video screen power battery door located on the left on. If the video screen is in the DVD side of the headphones. Slide player mode, pressing the AUX the battery door open. A. Yellow: Video Input (auxiliary) button on the remote 2. Replace the two batteries in the B. White: Left Audio Input control switches the video screen compartment. Make sure that C. Red: Right Audio Input from the DVD player mode to the they are installed correctly, using auxiliary device. The audio of the the diagram on the inside of the The A/V jacks are color coded to connected source can be listened to battery compartment. match typical home entertainment over the speakers by sourcing the system equipment. 3. Replace the battery door and radio to the auxiliary device or by tighten the door screw. The A/V jacks, located on the rear sourcing the RSA to the Rear Aux of the floor console, allow audio and listening with the wireless If the headphones are to be stored or video signals to be connected headphones on Channel 2 or with for a long period of time, remove the from an auxiliary device such as the wired headphones. See “Using batteries and keep them in a cool, a camcorder or a video game the Auxiliary Input Jack” under dry place. unit to the RSE system. Adapter Chevrolet Avalanche Owner Manual - 2012 Black plate (38,1)

7-38 Infotainment System

Auxiliary Devices on page 7‑30 for Audio Output When a device is connected to the more information about changing A/V jacks, or the radio's auxiliary Audio from the DVD player or the source. input jack, if the vehicle has this auxiliary inputs can be heard feature, the rear seat passengers through the following possible How to Change the RSE Video are able to hear audio from the Screen Settings sources: auxiliary device through the wireless The screen display mode (normal, . Wireless Headphones or wired headphones. The front seat full, and zoom), screen brightness, . Vehicle Speakers passengers are able to listen to and setup menu language can be playback from this device through changed from the on screen setup . Vehicle wired headphone jacks the vehicle speakers by selecting menu. To change any feature: on the rear seat audio system, AUX as the source on the radio. if the vehicle has this feature. 1. Press the z (display menu) Audio Output The RSE system always transmits button on the remote control. the audio signal to the wireless Audio from the DVD player or 2. Use the remote control n, q, headphones, if there is audio auxiliary inputs can be heard p, o (navigation) arrows and available. See “Headphones” earlier through the following possible sources: the r (enter) button to use the in this section for more information. setup menu. The DVD player is capable of . Wireless headphones outputting audio to the wired . Vehicle speakers 3. Press the z button again to headphone jacks on the RSA remove the setup menu from the system, if the vehicle has this . Vehicle‐wired headphone jacks screen. feature. The DVD player can be on the RSA system, if the selected as an audio source on the vehicle has this feature. RSA system. See Rear Seat Audio The RSE system always transmits (RSA) System on page 7‑45 for the audio signal to the wireless more information. headphones, if there is audio available. See “Headphones” earlier in this section for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (39,1)

Infotainment System 7-39

The DVD player is capable of Video Screen The overhead console contains the outputting audio to the wired infrared transmitters for the wireless The video screen is located in the headphone jacks on the RSA headphones and the infrared overhead console. system, if the vehicle has this receivers for the remote control. feature. The DVD player can be To use the video screen: They are located at the rear of the selected as an audio source on the 1. Push the release button located console. RSA system. See Rear Seat Audio on the overhead console. Notice: Avoid directly touching (RSA) System on page 7‑45 for the video screen, as damage may more information. 2. Move the screen to the desired position. occur. See “Cleaning the Video When a device is connected to the Screens” later in this section for A/V jacks, or the radio's auxiliary When the video screen is not in more information. input jack if the vehicle has this use, push it up into its locked feature, the rear seat passengers position. are able to hear audio from the If a DVD is playing and the screen auxiliary device through the wireless is raised to its locked position, the or wired headphones. The front seat screen remains on. This is normal, passengers are able to listen to and the DVD continues to play playback from this device through through the previous audio source. the vehicle speakers by selecting Use the remote control power button AUX as the source on the radio. or eject the disc to turn off the screen. Chevrolet Avalanche Owner Manual - 2012 Black plate (40,1)

7-40 Infotainment System

Remote Control Objects blocking the line of sight Remote Control Buttons could also affect the function of the O (Power): Press this button to remote control. turn the video screen on and off. If a CD or DVD is in the Radio DVD P (Illumination): Press this button slot, the remote control O (power) to turn the remote control backlight button can be used to turn on the on. The backlight automatically video screen display and start the turns off after 7 to 10 seconds if no disc. The radio can also turn on the other button is pressed while the video screen display. See CD/DVD backlight is on. Player on page 7‑19 for more v information. (Title): Press this button to return the DVD to the main menu of Notice: Storing the remote the DVD. This function may vary for control in a hot area or in direct each disc. sunlight can damage it, and the y (Main Menu): Press this button To use the remote control, aim it at repairs will not be covered by the to access the DVD menu. The DVD the transmitter window at the rear of warranty. Storage in extreme cold menu is different on every DVD. the RSE overhead console and can weaken the batteries. Keep Use the navigation arrows to move press the desired button. Direct the remote control stored in a sunlight or very bright light could cool, dry place. the cursor around the DVD menu. affect the ability of the RSE After making a selection press the transmitter to receive signals from enter button. This button only the remote control. If the remote operates when using a DVD. control does not seem to be working, the batteries might need to be replaced. See “Battery Replacement” later in this section. Chevrolet Avalanche Owner Manual - 2012 Black plate (41,1)

Infotainment System 7-41

n, q , p , o (Menu Navigation s (Play/Pause): Press this u (Next Track/Chapter): Press Arrows): Use the arrow buttons to button to start playing a DVD. Press this button to go to the beginning of navigate through a menu. this button while a DVD is playing to the next chapter or track. This r (Enter): Press this button to pause it. Press it again to continue button might not work when the select the choice that is highlighted playing the DVD. DVD is playing the copyright in any menu. On some radios, play may be information or the previews. r z (Display Menu): Press this slowed down by pressing the play/ (Fast Reverse): Press this button to adjust the brightness, pause button then pressing the fast button to fast reverse the DVD or screen display mode (normal, full, forward button when the DVD is CD. To stop fast reversing a DVD or zoom), and display the playing. The DVD continues playing video, press the play button. To stop language menu. in a slow play mode. Some radios fast reversing a DVD audio or CD, may perform reverse slow play by release this button. This button q (Return): Press this button to pressing the play/pause button and might not work when the DVD is exit the current active menu and then pressing the fast reverse playing the copyright information or return to the previous menu. This button. To cancel slow play mode, the previews. button operates only when the press the play/pause button. [ (Fast Forward): Press this display menu or a DVD menu is t active. (Previous Track/Chapter): button to fast forward the DVD or Press this button to return to the CD. To stop fast forwarding a DVD c (Stop): Press this button to stop start of the current track or chapter. video, press the play/pause button. playing, fast reversing, or fast Press this button again to go to the To stop fast forwarding a DVD audio forwarding a DVD. Press this button previous track or chapter. This or CD, release this button. This twice to return to the beginning of button might not work when the button might not work when the the DVD. DVD is playing the copyright DVD is playing the copyright information or the previews. information or the previews. Chevrolet Avalanche Owner Manual - 2012 Black plate (42,1)

7-42 Infotainment System

e (Audio): Press this button to \ (Clear): Press this button within Battery Replacement change audio tracks on DVDs that three seconds after entering a To change the remote control have this feature when the DVD is numeric selection, to clear all batteries: playing. The format and content of numerical inputs. this function vary for each disc. 1. Slide the rear cover back on the } 10 (Double Digit Entries): Press remote control. { (Subtitles): Press this button to this button to select chapter or track turn ON/OFF subtitles and to move numbers greater than nine. Press 2. Replace the two batteries in the through subtitle options when a this button before entering the compartment. Make sure they DVD is playing. The format and number. are installed correctly using the content of this function vary for diagram on the inside of the If the remote control becomes lost remote control. each disc. or damaged, a new universal AUX (Auxiliary): Press this button remote control can be purchased. 3. Replace the battery cover. to switch the system between the If this happens, make sure the If the remote control is to be stored DVD player and an auxiliary source. universal remote control uses a for a long period of time, remove the ® 2 (Camera): Press this button to code set of Toshiba . batteries and keep them in a cool, change camera angles on DVDs dry place. that have this feature when a DVD is playing. The format and content of this function vary for each disc. 1 through 0 (Numeric Keypad): The numeric keypad provides the capability of direct chapter or track number selection. Chevrolet Avalanche Owner Manual - 2012 Black plate (43,1)

Infotainment System 7-43

Tips and Troubleshooting Chart Problem Recommended Action There is no power. The ignition might not be turned to ON/RUN or ACC/ ACCESSORY. The picture does not fill the screen. There are black Check the display mode settings in the setup menu by borders on the top and bottom or on both sides, or the pressing the display menu button on the remote control. picture looks stretched out. In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices. The remote control does not work. Check to make sure there is no obstruction between the remote control and the transmitter window. Check the batteries to make sure they are not dead or installed incorrectly. After stopping the player, and pushing Play, sometimes If the stop button was pressed one time, the DVD player the DVD starts where it left off and sometimes at the resumes playing where the DVD was stopped. If the beginning. stop button was pressed two times, the DVD player begins to play from the beginning of the DVD. The auxiliary source is running, but there is no picture or Check that the RSE video screen is in the auxiliary sound. source mode. Check the auxiliary input connections at both devices. Chevrolet Avalanche Owner Manual - 2012 Black plate (44,1)

7-44 Infotainment System

Tips and Troubleshooting Chart (cont'd) Problem Recommended Action Sometimes the wireless headphone audio cuts out or Check for obstructions, low batteries, reception range, buzzes. and interference from cellular telephone towers, or use a cellular telephone in the vehicle. Check that the headphones are on correctly using the L (left) and R (right) on the headphones. The remote and/or the headphones are lost. See your dealer for assistance. The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.

DVD Display Error Messages Disc Region Error: This message DVD Distortion displays if the disc is not from a The DVD display error message Video distortion can occur when correct region. depends on the radio that is in the operating cellular phones, scanners, vehicle. The video screen can No Disc Inserted: This message CB radios, Global Position Systems display one of the following: displays if no disc is present when (GPS)*, two-way radios, mobile fax Z DVD or DVD/CD AUX is Disc Load/Eject Error: This machines, or walkie talkies. pressed on the radio. message displays when there are It might be necessary to turn off the disc load or eject problems. DVD player when operating one of Disc Format Error: This message these devices in or near the vehicle. displays if the disc is inserted with *Excludes the OnStar® System. the disc label wrong side up, or if the disc is damaged. Chevrolet Avalanche Owner Manual - 2012 Black plate (45,1)

Infotainment System 7-45

Cleaning the RSE Overhead except on some radios where dual Audio can be heard through wired Console control is allowed. For example, rear headphones (not included) plugged seat passengers can control and into the jacks on the RSA. If the When cleaning the RSE overhead listen to a CD through the vehicle has this feature, audio can console surface, use only a clean headphones, while the driver listens also be heard on Channel 2 of the cloth dampened with clean water. to the radio through the front wireless headphones. Cleaning the Video Screen speakers. The rear seat passengers The audio system mutes the rear have control of the volume for each speakers when the RSA audio is When cleaning the video screen, set of headphones. use only a clean cloth dampened active through the headphones. with clean water. Use care when The radio functionality is controlled To listen to an iPod or portable directly touching or cleaning the by both the RSA and the front radio. audio device through the RSA, screen, as damage could result. Only one band can be tuned to at attach the iPod or portable audio one time. Changing the band on the device to the front auxiliary input (if Rear Seat Audio (RSA) RSA or the front radio will change available), located on the front audio the band on the other system, System system. Turn the iPod on, then if they are both sourced to the radio. choose the front auxiliary input with Vehicles with this feature allow the The RSA functions operate even the RSA SRCE button. rear seat passengers to listen to when the main radio is off. The front and control any of the music audio system will display the sources: radio, CDs, DVDs, or other headphone icon when the RSA is auxiliary sources. However, the rear on, and will disappear from the seat passengers can only control display when it is off. the music sources the front seat passengers are not listening to, Chevrolet Avalanche Owner Manual - 2012 Black plate (46,1)

7-46 Infotainment System

function is inactive, with some PROG (Program): Press this radios, if the front seat passengers button to go to the next preset radio are listening to the radio. station or channel set on the main Press and hold either seek arrow radio. This function is inactive, with until the display flashes, to tune to some radios, if the front seat an individual station. The display passengers are listening to the stops flashing after the buttons have radio. P (Power): Press this button to not been pushed for more than When a CD or DVD audio disc is turn RSA on and off. two seconds. This function is playing, press this button to go to Volume: To increase or decrease inactive, with some radios, if the the beginning of the CD or DVD headphone volume, turn the knobs front seat passengers are listening audio. This function is inactive, located next to the SRCE or PROG to the radio. with some radios, if the front seat buttons. The left knob controls the While listening to a disc, press the passengers are listening to the disc. left headphones and the right knob left seek arrow to go to the start of When a disc is playing in the CD or controls the right headphones. the current track or chapter (if more DVD changer, press this button to SRCE (Source): Press this button than 10 seconds have played). select the next disc, if multiple discs to switch between the radio FM, Press the right seek arrow to go to are loaded. This function is inactive, AM, or XM™ (if equipped), CD, and the next track or chapter on the with some radios, if the front seat if the vehicle has these features, disc. This function is inactive, with passengers are listening to the disc. DVD, front auxiliary, and rear some radios, if the front seat When a DVD video menu is being auxiliary. passengers are listening to the disc. displayed, press the PROG button © or ¨ (Seek): When listening to When a DVD video menu is being to perform the menu function, Enter. FM, AM, or XM (if equipped), press displayed, press either seek arrow the seek arrows to go to the to perform a cursor up or down on previous or to the next station or the menu. Hold either seek arrow to channels and stay there. This perform a cursor left or right on the menu. Chevrolet Avalanche Owner Manual - 2012 Black plate (47,1)

Infotainment System 7-47

Phone . Pair cell phone(s) to the vehicle. A Bluetooth system can use a The system may not work with Bluetooth‐capable cell phone with a all cell phones. See “Pairing” in Hands‐Free Profile to make and Bluetooth this section for more information. receive phone calls. The system For vehicles equipped with . If the cell phone has voice can be used while the key is in the Bluetooth capability, the system can dialing capability, learn to use ON/RUN or ACC/ACCESSORY interact with many cell phones, that feature to access the position. The range of the Bluetooth allowing: address book or contact list. See system can be up to 9.1 m (30 ft). Not all phones support all functions, . Placement and receipt of calls in “Voice Pass-Thru” in this section for more information. and not all phones work with the a hands-free mode. in-vehicle Bluetooth system. See . See Storing and Deleting Phone . Sharing of the cell phone’s “ www.gm.com/bluetooth for more address book or contact list with Numbers” in this section for information on compatible phones. the vehicle. more information. Voice Recognition To minimize driver distraction, { WARNING before driving, and with the vehicle The Bluetooth system uses voice parked: recognition to interpret voice When using a cell phone, it can commands to dial phone numbers . Become familiar with the be distracting to look too long or and name tags. features of the cell phone. too often at the screen of the Organize the phone book and phone or the infotainment For additional information, say contact lists clearly and delete (navigation) system. Taking your “Help” while you are in a voice duplicate or rarely used entries. eyes off the road too long or too recognition menu. If possible, program speed dial often could cause a crash Noise: Keep interior noise levels to or other shortcuts. resulting in injury or death. Focus a minimum. The system may not . Review the controls and your attention on driving. recognize voice commands if there operation of the infotainment is too much background noise. system. Chevrolet Avalanche Owner Manual - 2012 Black plate (48,1)

7-48 Infotainment System

. Up to five cell phones can be When to Speak: A short tone / (Mute/Push To Talk): Press b g paired to the Bluetooth system. sounds after the system responds to answer incoming calls, confirm indicating when it is waiting for a system information, and start . The pairing process is disabled voice command. Wait until the tone speech recognition. when the vehicle is moving. and then speak. c / x (End): Press to end a call, . Pairing only needs to be How to Speak: Speak clearly in a reject a call, or cancel an operation. completed once, unless the calm and natural voice. pairing information on the cell Pairing Audio System phone changes or the cell phone A Bluetooth enabled cell phone is deleted from the system. When using the in‐vehicle Bluetooth must be paired to the Bluetooth . Only one paired cell phone can system, sound comes through the system and then connected to the be connected to the Bluetooth vehicle's front audio system vehicle before it can be used. See system at a time. speakers and overrides the audio the cell phone manufacturer's user system. Use the audio system guide for Bluetooth functions before . If multiple paired cell phones are volume knob, during a call, to pairing the cell phone. If a Bluetooth within range of the system, the change the volume level. The phone is not connected, calls will be system connects to the first adjusted volume level remains in made using OnStar Hands‐Free available paired cell phone in the memory for later calls. To prevent Calling, if equipped. See OnStar order that they were first paired missed calls, a minimum volume Overview on page 14‑1 for more to the system. To connect to a level is used if the volume is turned information. different paired phone, see down too low. “Connecting to a Different Pairing Information Phone” later in this section. Bluetooth Controls . A Bluetooth phone with MP3 Use the buttons located on the capability cannot be paired to steering wheel to operate the the vehicle as a phone and an in‐vehicle Bluetooth system. See MP3 player at the same time. Steering Wheel Controls on page 5‑3 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (49,1)

Infotainment System 7-49

Pairing a Phone with “ has been 3. Say “Delete.” The system asks successfully paired” after the which phone to delete. 1. Press and hold b / g for pairing process is complete. two seconds. 4. Say the name of the phone you 6. Repeat Steps 1 through 5 to pair want to delete. 2. Say “Bluetooth.” This command additional phones. can be skipped. Connecting to a Different Phone Listing All Paired and Connected To connect to a different cell phone, 3. Say “Pair.” The system responds Phones with instructions and a four‐digit the Bluetooth system looks for the Personal Identification Number The system can list all cell phones next available cell phone in the (PIN). The PIN is used in Step 5. paired to it. If a paired cell phone is order in which all the available cell also connected to the vehicle, the phones were paired. Depending on 4. Start the pairing process on the system responds with “is connected” which cell phone you want to cell phone that you want to pair. after that phone name. connect to, you may have to use For help with this process, see this command several times. the cell phone manufacturer's 1. Press and hold b / g for user guide. two seconds. 1. Press and hold b / g for two seconds. 5. Locate the device named “Your 2. Say “Bluetooth.” Vehicle” in the list on the cell 2. Say “Bluetooth.” phone. Follow the instructions 3. Say “List.” 3. Say Change phone. on the cell phone to enter the Deleting a Paired Phone “ ” PIN provided in Step 3. After the . If another cell phone is If the phone name you want to PIN is successfully entered, the found, the response will be delete is unknown, see Listing All system prompts you to provide a “ is now Paired and Connected Phones. “ name for the paired cell phone. ” connected.” This name will be used to 1. Press and hold b / g for . If another cell phone is not indicate which phones are two seconds. found, the original phone paired and connected to the remains connected. vehicle. The system responds 2. Say “Bluetooth.” Chevrolet Avalanche Owner Manual - 2012 Black plate (50,1)

7-50 Infotainment System

Storing and Deleting Phone Using the “Store” Command 3. Say each digit, one at a time, Numbers that you want to store. After 1. Press and hold b / g for each digit is entered, the system The system can store up to two seconds. repeats back the digit it heard 30 phone numbers as name tags in 2. Say “Store.” followed by a tone. After the last the Hands‐Free Directory that is digit has been entered, say shared between the Bluetooth and 3. Say the phone number or group “Store,” and then follow the OnStar systems, if equipped. of numbers you want to store all directions given by the system to at once with no pauses, then The following commands are used save a name tag for this number. follow the directions given by the to delete and store phone numbers. system to save a name tag for Using the “Delete” Command Store: This command will store a this number. phone number, or a group of 1. Press and hold b / g for numbers as a name tag. Using the “Digit Store” Command two seconds. Digit Store: This command allows If an unwanted number is 2. Say “Delete.” recognized by the system, say a phone number to be stored as a 3. Say the name tag you want to “Clear” at any time to clear the last name tag by entering the digits one delete. at a time. number. To hear all of the numbers Using the “Delete All Name Tags” Delete: This command is used to Command delete individual name tags. recognized by the system, say “Verify” at any time. This command deletes all stored Delete All Name Tags: This name tags in the Hands Free 1. Press and hold / for ‐ command deletes all stored b g Calling Directory and the OnStar name tags in the Hands Free two seconds. ‐ Turn‐by‐Turn Destinations Directory, Calling Directory and the OnStar 2. Say “Digit Store.” if equipped. Turn‐by‐Turn Destinations Directory, if equipped. Chevrolet Avalanche Owner Manual - 2012 Black plate (51,1)

Infotainment System 7-51

To delete all name tags: Digit Dial: This command allows a If an unwanted number is phone number to be dialed by recognized by the system, say 1. Press and hold / for b g entering the digits one at a time. “Clear” at any time to clear the last two seconds. number. Re‐dial: This command is used to 2. Say “Delete all name tags.” dial the last number used on the cell To hear all of the numbers Listing Stored Numbers phone. recognized by the system, say “Verify” at any time. The list command will list all stored Using the “Dial” or “Call” numbers and name tags. Command 1. Press and hold b / g for two seconds. Using the “List” Command 1. Press and hold b / g for two seconds. 2. Say “Digit Dial.” 1. Press and hold / for b g 3. Say each digit, one at a time, two seconds. 2. Say “Dial” or “Call.” that you want to dial. After each 3. Say the entire number without 2. Say “Directory.” digit is entered, the system pausing, or say the name tag. repeats back the digit it heard 3. Say “Hands‐Free Calling.” Once connected, the person called followed by a tone. After the last 4. Say “List.” will be heard through the audio digit has been entered, Making a Call speakers. say “Dial.” Once connected, the person called Calls can be made using the Using the “Digit Dial” Command will be heard through the audio following commands. The digit dial command allows a speakers. Dial or Call: The dial or call phone number to be dialed by command can be used entering the digits one at a time. interchangeably to dial a phone After each digit is entered, the number or a stored name tag. system repeats back the digit it heard followed by a tone. Chevrolet Avalanche Owner Manual - 2012 Black plate (52,1)

7-52 Infotainment System

Using the “Re‐dial” Command . Press b / g again to return to Ending a Call the original call. 1. Press and hold b / g for Press c / x to end a call. two seconds. . To ignore the incoming call, no action is required. Muting a Call 2. After the tone, say “Re‐dial.” . Press c / x to disconnect the During a call, all sounds from inside Once connected, the person called the vehicle can be muted so that the will be heard through the audio current call and switch to the call on hold. person on the other end of the call speakers. cannot hear them. Three‐Way Calling Receiving a Call . To mute a call, press b / g, and When an incoming call is received, Three‐way calling must be then say “Mute call.” the audio system mutes and a ring supported on the cell phone and tone is heard in the vehicle. enabled by the wireless service . To cancel mute, press b / g, carrier. and then say “Un‐mute call.” . Press b / g to answer the call. 1. While on a call, press b / g. Transferring a Call . Press / to ignore a call. c x 2. Say “Three‐way call.” Audio can be transferred between Call Waiting 3. Use the dial or call command to the Bluetooth system and the cell phone. Call waiting must be supported on dial the number of the third party the cell phone and enabled by the to be called. The cell phone must be paired wireless service carrier. 4. Once the call is connected, and connected with the Bluetooth system before a call can be . Press b / g to answer an press b / g to link all callers transferred. The connection process incoming call when another call together. can take up to two minutes after the is active. The original call is ignition is turned to ON/RUN. placed on hold. Chevrolet Avalanche Owner Manual - 2012 Black plate (53,1)

Infotainment System 7-53

Transferring Audio from the To access contacts stored in the cell Sending a Number or Name Tag Bluetooth System to a Cell Phone phone: During a Call During a call with the audio in the 1. Press and hold b / g for 1. Press b / g. The system vehicle: two seconds. responds “Ready,” followed by a tone. 1. Press b / g. 2. Say “Bluetooth.” This command can be skipped. 2. Say Dial. 2. Say “Transfer Call.” “ ” 3. Say Voice. The system 3. Say the number or name tag Transferring Audio to the “ ” responds OK, accessing to send. Bluetooth System from a Cell “ . Phone ” Clearing the System The cell phone's normal prompt During a call with the audio on the messages will go through their cycle Unless information is deleted out of cell phone, press b / g. The audio according to the phone's operating the in‐vehicle Bluetooth system, it transfers to the vehicle. If the audio instructions. will be retained indefinitely. This does not transfer to the vehicle, use includes all saved name tags in the the audio transfer feature on the Dual Tone Multi-Frequency phone book and phone pairing cell phone. See your cell phone (DTMF) Tones information. For information on how to delete this information, see the manufacturer's user guide for more The Bluetooth system can send previous section Deleting a Paired information. numbers and the numbers stored as “ Phone and the previous sections name tags during a call. You can ” Voice Pass-Thru on deleting name tags. use this feature when calling a Voice pass‐thru allows access to the menu‐driven phone system. voice recognition commands on the Account numbers can also be cell phone. See your cell phone stored for use. manufacturer's user guide to see if the cell phone supports this feature. Chevrolet Avalanche Owner Manual - 2012 Black plate (54,1)

7-54 Infotainment System

Other Information Trademarks and The Bluetooth® word mark and License Agreements logos are owned by the Bluetooth® SIG, Inc. and any use of such marks by General Motors is under license. Other trademarks and trade names are those of their respective owners. Manufactured under license from See Radio Frequency Statement on Dolby Laboratories. Dolby and the page 13‑20 for information double-D symbol are trademarks of regarding Part 15 of the Federal Dolby Laboratories. Manufactured under license under Communications Commission (FCC) U.S. Patent #'s: 5,451,942; rules and Industry Canada 5,956,674; 5,974,380; 5,978,762; Standards RSS-GEN/210/220/310. 6,487,535 & other U.S. and worldwide patents issued & pending. DTS and the Symbol are registered trademarks and DTS Digital Surround and the DTS logos are trademarks of DTS Inc. All Rights Reserved. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Climate Controls 8-1

Climate Controls Climate Control Systems The heating, cooling, defrost, defog and ventilation of the vehicle can be Climate Control Systems controlled with this system. Climate Control Systems ...... 8-1 Dual Automatic Climate Control System ...... 8-4 Air Vents Air Vents ...... 8-10

A. Fan Control E. Air Conditioning B. Outside Air F. Driver and Passenger C. Recirculation Temperature Controls D. Air Delivery Mode Control G. Rear Window Defogger Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

8-2 Climate Controls

Temperature Control: Move window outlets. Cooler air is the floor vents. In this mode, the the thumbwheels up or down directed to the upper outlets and system automatically forces outside to increase or decrease the warmer air to the floor outlets. air into the vehicle. The recirculation temperature on the driver side or 6 (Floor): Air is directed to the mode cannot be selected while the passenger side of the vehicle. floor outlets, with some of the air in the defrost mode. The air A (Fan Control): Turn clockwise directed to the windshield, side conditioning compressor runs or counterclockwise to increase or window, and second row floor automatically in this setting, unless decrease the fan speed. Turn the outlets. In this mode, the system the outside temperature is close to knob all the way counterclockwise automatically selects outside air. freezing. to turn the front system off. Recirculation cannot be selected Do not drive the vehicle until all the Air Delivery Mode Control: Turn when in Floor Mode. windows are clear. clockwise or counterclockwise to - (Defog): The defog mode is # (Air Conditioning): Press this change the direction of the airflow used to clear the windows of fog or button to turn the air conditioning inside the vehicle. The knob can be moisture. Air is directed to the system on or off. An indicator positioned between two modes, for windshield, floor outlets, and side light comes on to show that the a combination of those modes. window vents. In this mode, the air conditioning is on. The air To change the current mode, select system turns off recirculation and conditioning can be selected in any one of the following: runs the air conditioning compressor mode as long as the fan control unless the outside temperature is is on. H (Vent): Air is directed to the close to freezing. The recirculation instrument panel outlets. On hot days, open the windows to mode cannot be selected while in let hot inside air escape; then close ) (Bi-Level): Air is divided the defog mode. them. This helps to reduce the time between the instrument panel and 0 (Defrost): The defrost mode is it takes for the vehicle to cool down. floor outlets. Some air is directed used to remove fog or frost from It also helps the system to operate towards the windshield and side the windshield more quickly. Air is more efficiently. directed to the windshield and side window vents, with some directed to Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Climate Controls 8-3

The air conditioning system The recirculation mode cannot be 1 (Rear Window Defogger): removes moisture from the air, so a used with floor, defrost, or defogging Press this button on the right knob small amount of water might drip modes. If recirculation is selected to turn the rear window defogger on under the vehicle while idling or while in one of those modes, the or off. The system automatically after turning off the engine. This is indicator flashes three times and turns off several minutes after it has normal. turns off. The air conditioning been activated. The defogger can : (Outside Air): Press to turn compressor will also come on when also be turned off by turning off the the outside air mode on. An this mode is activated. While in engine. Do not drive the vehicle until indicator light comes on to show recirculation mode the windows may all the windows are clear. that outside air is on. Air from fog when the weather is cold and damp. To clear the fog, select either For vehicles with heated outside outside the vehicle is circulated rearview mirrors, the mirrors will throughout the vehicle. The outside the defog or defrost mode and increase the fan speed. The heat to help clear fog or frost from air mode can be used with all the surface of the mirror when the modes, but it cannot be used with recirculation mode can also be turned off by turning off the engine. rear window defog button is the recirculation mode. Pressing this pressed. button again will cancel the Rear Window Defogger recirculation mode. Notice: Do not use anything The rear window defogger uses a sharp on the inside of the rear ? (Recirculation): Press to turn warming grid to remove fog from the window. If you do, you could cut the recirculation mode on or off. An rear window. or damage the warming grid, and indicator light comes on to show the repairs would not be covered that recirculation is on. by the vehicle warranty. Do not This mode recirculates and helps attach a temporary vehicle to quickly cool the air inside the license, tape, a decal, or anything vehicle. It can be used to help similar to the defogger grid. prevent outside air and odors from entering the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

8-4 Climate Controls

Dual Automatic Climate Control System O (On/Off): Press to turn the climate control system on or off. The heating, cooling, and ventilation in the vehicle can be controlled with Outside air still enters the vehicle, this system. The vehicle also has a flow-through ventilation system and is directed to the floor. This described later in this section. direction can be changed by pressing the mode button. Recirculation can be selected once you have selected vent or bi-level mode. The temperature can also be adjusted using either temperature button. If the air delivery mode or temperature settings are adjusted with the system off, the display illuminates briefly to show the settings and then returns to off. The system can be turned back on by pressing either O, D, C, #, the defrost or the AUTO button. A. Driver and Passenger G. Air Delivery Mode Control Driver Side Temperature Control Temperature Controls H. Display The driver side temperature buttons B. Fan Control I. Power Button are used to adjust the temperature C. AUTO (Automatic Operation) of the air coming through the J. Rear Window Defogger system on the drivers side. The D. Defrost K. Air Conditioning temperature can be adjusted even E. Recirculation if the system is turned off. This is L. PASS possible since outside air will F. Outside Air always flow through the system as Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Climate Controls 8-5

the vehicle is moving forward unless Press the + or − buttons to increase Automatic Operation it is set to recirculation mode. See or decrease the cabin temperature. AUTO (Automatic): When Recirculation later in this section. The driver side or passenger side “ ” automatic operation is active the temperature display shows the Press the + or − buttons to increase system will control the inside temperature setting decreasing or or decrease the cabin temperature. temperature, the air delivery, and increasing. The driver side temperature display the fan speed. will show the temperature setting The passenger side temperature Use the steps below to place the decreasing or increasing. setting can be set to match the entire system in automatic mode: driver side temperature setting by Driver and Passenger Side pressing the PASS button and 1. Press the AUTO button. Temperature Controls turning off the PASS indicator. When When AUTO is selected, the The driver and passenger side the passenger side temperature display will change to show the temperature buttons are used to setting is set different than the driver current temperature(s) and adjust the temperature of the air side setting, the indicator on the AUTO will be lit on the display. coming through the system on the PASS button illuminates and both The current delivery mode and driver or passenger side of the the driver side and passenger side fan speed will also be displayed vehicle. The temperature can be temperature displays are shown. for approximately 5 seconds. adjusted even if the system is When in defrost mode the turned off. This is possible since passenger temperature setting outside air always flows through cannot be changed. the system as the vehicle is moving forward unless it is set to recirculation mode. See “Recirculation” later in this section. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

8-6 Climate Controls

When AUTO is selected, the air the system remains at the Manual Operation conditioning operation and air maximum cooling setting. If a DC (Fan Control): Press these inlet will be automatically temperature setting of 32°C buttons to increase or decrease the controlled. The air conditioning (90°F) is chosen, the system fan speed. compressor will run when the remains at the maximum heat outside temperature is over setting. Choosing either Pressing either fan button while in about 4°C (40°F). The air inlet maximum setting will not cause automatic control places the fan will normally be set to outside the vehicle to heat or cool any under manual control. The fan air. If it is hot outside, the air faster. setting remains displayed and the AUTO light turns off. The air inlet may automatically switch to Do not cover the solar sensor delivery mode remains under recirculate inside air to help located on the top of the instrument automatic control. quickly cool down the vehicle. panel near the windshield. This The light on the button comes on sensor regulates air temperature HG (Air Delivery Mode Control): in recirculation. based on sun load and also turns Press these buttons to change the 2. Set the driver and passenger on the headlamps. For more direction of the airflow in the vehicle. temperature. information on the solar sensor, see Repeatedly press either button until the desired mode appears on the To find your comfort setting, start “Sensors” later in this section. display. Pressing either mode button with a 23°C (74°F) temperature To avoid blowing cold air in cold while the system is off changes the setting and allow about weather, the system will delay air delivery mode without turning the 20 minutes for the system to turning on the fan until warm air is system on. Pressing either mode regulate. Use the driver or available. The length of delay button while in automatic control passenger temperature buttons depends on the engine coolant places the mode under manual to adjust the temperature setting temperature. Pressing the fan control. as necessary. If a temperature switch will override this delay and setting of 15°C (60°F) is chosen, change the fan to a selected speed. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Climate Controls 8-7

The air delivery mode setting will be freezing. The recirculation mode If vent, bi-level, or floor mode is displayed and the AUTO light turns cannot be selected while in the selected again, the climate control off. The fan remains under defrost mode. system displays the previous automatic control. 0 (Defrost): This mode removes temperature settings. H (Vent): Air is directed to the fog or frost from the windshield Do not drive the vehicle until all the instrument panel outlets. more quickly. Air is directed to the windows are clear. ) (Bi-Level): Air is divided windshield and side window vents, # (Air Conditioning): Press to between the instrument panel and with some directed to the floor turn the air conditioning (A/C) floor outlets. Some air is directed vents. In this mode, the system compressor on and off. An indicator towards the windshield and side automatically forces outside air into light comes on to show that the air window outlets. the vehicle and runs the air conditioning is on. conditioning compressor unless the 6 (Floor): Air is directed to the outside temperature is close to If this button is pressed when the air floor outlets, with some to the freezing. The recirculation mode conditioning compressor is windshield, side window outlets, and cannot be selected while in the unavailable, the indicator flashes second row floor outlets. In this defrost mode. three times and then turns off. If the mode, the system automatically air conditioning is on and the selects outside air. The passenger temperature control outside temperature drops below a cannot be activated while in defrost temperature which is too cool for air - (Defog): This mode clears the mode. If the PASS button is windows of fog or moisture. Air is conditioning to be effective, the air pressed, the button indicator flashes conditioning light turns off to show directed to the windshield, floor three times and will not work. If the outlets, and side window vents. In that the air conditioning mode has passenger temperature buttons are been canceled. this mode, the system turns off adjusted, the driver temperature recirculation and runs the air indicator changes. The passenger conditioning compressor unless the temperature will not be displayed. outside temperature is close to Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

8-8 Climate Controls

On hot days, open the windows long indicator light flashes three Rear Window Defogger enough to let hot inside air escape. times and then turns off. The air The rear window defogger uses a This helps to reduce the time it conditioning compressor also comes warming grid to remove fog from the takes for the vehicle to cool down. on when this mode is activated. rear window. It also helps the system to operate While in recirculation mode the more efficiently. windows may fog when the weather 1 (Rear Window Defogger): Press to turn the rear window The air conditioning system is cold and damp. To clear the fog, defogger on or off. It automatically removes moisture from the air, so a select either the defog or defrost turns off several minutes after it has small amount of water might drip mode and increase the fan speed. been activated. The defogger can under the vehicle while idling or The recirculation mode can be also be turned off by turning off the after turning off the engine. This is turned off by pressing the outside engine. Do not drive the vehicle until normal. air button, or by turning off the all the windows are clear. (Recirculation): Press to turn ignition. @ Notice: Do not use a razor blade the recirculation mode on. An (Outside Air): Press to turn the ; or sharp object to clear the inside indicator light comes on to show outside air mode on. An indicator rear window. Do not adhere that the recirculation is on. light on the button comes on to anything to the defogger grid show that outside is on. Air from This mode recirculates and helps lines in the rear glass. These outside the vehicle is circulated to quickly cool the air inside the actions may damage the rear throughout the vehicle. The outside vehicle. It can be used to help defogger. Repairs would not be air mode can be used with all prevent outside air and odors from covered by your warranty. entering the vehicle. modes, but it cannot be used with the recirculation mode. Heated Mirrors: For vehicles with The recirculation mode cannot be heated outside rearview mirrors, the Pressing this button again will used with floor, defog, or defrost mirrors heat to help clear fog or frost cancel the recirculation mode. modes. If recirculation is selected from the surface of the mirror when with one of those modes, the the rear window defog button is pressed. See Power Mirrors on page 2‑20. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Climate Controls 8-9

Sensors There is also an exterior temperature sensor located behind the front grille. This sensor reads the outside air temperature and helps maintain the temperature inside the vehicle. Any cover on the front of the vehicle could cause a false reading in the displayed temperature. The climate control system uses the information from these sensors to maintain your comfort setting by There is also an interior adjusting the outlet temperature, fan temperature sensor located speed, and the air delivery mode. The solar sensor, located in the next to the steering wheel that The system may also supply cooler defrost grille, middle of the measures the temperature of the air to the side of the vehicle facing instrument panel, monitors the air inside your vehicle. the sun. The recirculation mode will solar heat. Do not cover the solar also be used as needed to maintain sensor or the system will not work cool outlet temperatures. properly. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

8-10 Climate Controls

. Keep the air path under the front Air Vents seats clear of objects. This helps Use the air outlets located in the air to circulate throughout your center and on the side of the vehicle. instrument panel to adjust the . Adding outside equipment to the direction and amount of airflow front of your vehicle, such as inside the vehicle. hood-air deflectors, etc., may Move the louvers up or down to affect the performance of the adjust the direction of the airflow. heating and air conditioning Use the thumbwheel next to or system. Check with your dealer underneath the outlet to adjust the before adding equipment to the amount of airflow from the louvers. outside of your vehicle. Operation Tips . Keep the hood and front air inlets free of ice, snow, or any other obstruction, such as leaves. The heater and defroster will work far better, reducing the chance of fogging the inside of your windows. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Driving and Operating 9-1

Starting the Engine ...... 9-25 Brakes Driving and Engine Heater ...... 9-27 Antilock Brake Operating Retained Accessory System (ABS) ...... 9-44 Power (RAP) ...... 9-28 Parking Brake ...... 9-45 Shifting Into Park ...... 9-28 Brake Assist ...... 9-45 Driving Information Shifting out of Park ...... 9-29 Hill Start Assist (HSA) ...... 9-46 Distracted Driving ...... 9-2 Parking over Things That Burn ...... 9-30 Ride Control Systems Defensive Driving ...... 9-3 ® Active Fuel Management® . . . 9-30 StabiliTrak System ...... 9-46 Drunk Driving ...... 9-3 Locking Rear Axle ...... 9-49 Control of a Vehicle ...... 9-4 Engine Exhaust Continuous Damping Braking ...... 9-4 Engine Exhaust ...... 9-31 Control (CDC) ...... 9-50 Steering ...... 9-4 Running the Vehicle While Automatic Level Control . . . . . 9-50 Off-Road Recovery ...... 9-5 Parked ...... 9-31 Loss of Control ...... 9-5 Cruise Control Off-Road Driving ...... 9-6 Automatic Transmission Cruise Control ...... 9-51 Driving on Wet Roads ...... 9-11 Automatic Transmission . . . . . 9-32 Highway Hypnosis ...... 9-12 Manual Mode ...... 9-35 Object Detection Systems Hill and Mountain Roads . . . . . 9-12 Tow/Haul Mode ...... 9-36 Ultrasonic Parking Assist . . . . 9-54 Winter Driving ...... 9-13 Rear Vision If the Vehicle Is Stuck ...... 9-15 Drive Systems Camera (RVC) ...... 9-56 Four-Wheel Drive (Two Speed Vehicle Load Limits ...... 9-16 Fuel Truck-Camper Loading Automatic Fuel ...... 9-60 Information ...... 9-21 Transfer Case) ...... 9-37 Four-Wheel Drive (Single Recommended Fuel ...... 9-61 Starting and Operating Speed Automatic Gasoline Specifications (U.S. New Vehicle Break-In ...... 9-22 Transfer Case) ...... 9-42 and Canada Only) ...... 9-61 Adjustable Throttle and Brake California Fuel Pedal ...... 9-22 Requirements ...... 9-61 Ignition Positions ...... 9-23 Fuels in Foreign Countries . . . 9-62 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

9-2 Driving and Operating

Fuel Additives ...... 9-62 Driving Information . Watch the road. Do not Fuel E85 (85% Ethanol) . . . . . 9-63 read, take notes, or look up Filling the Tank ...... 9-64 information on phones or other Filling a Portable Fuel Distracted Driving electronic devices. Container ...... 9-66 Distraction comes in many forms . Designate a front seat Towing and can take your focus from the passenger to handle potential task of driving. Exercise good General Towing distractions. judgment and do not let other Information ...... 9-66 . Become familiar with vehicle activities divert your attention Driving Characteristics and features before driving, such as away from the road. Many local Towing Tips ...... 9-67 programming favorite radio governments have enacted laws Trailer Towing ...... 9-71 stations and adjusting climate regarding driver distraction. Become Towing Equipment ...... 9-75 control and seat settings. familiar with the local laws in Trailer Sway Program all trip information into your area. Control (TSC) ...... 9-83 any navigation device prior to To avoid distracted driving, always driving. Conversions and Add-Ons keep your eyes on the road, hands . Wait until the vehicle is parked Add-On Electrical on the wheel, and mind on the drive. Equipment ...... 9-84 to retrieve items that have fallen . Do not use a phone in to the floor. demanding driving situations. . Stop or park the vehicle to tend Use a hands-free method to to children. place or receive necessary phone calls. . Keep pets in an appropriate carrier or restraint. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Driving and Operating 9-3

. Avoid stressful conversations Defensive Driving Drunk Driving while driving, whether with a passenger or on a cell phone. Defensive driving means “always Death and injury associated with expect the unexpected.” The first drinking and driving is a global { WARNING step in driving defensively is to wear tragedy. the safety belt. See Safety Belts on Taking your eyes off the road too page 3‑12. { WARNING long or too often could cause a . Assume that other road users crash resulting in injury or death. (pedestrians, bicyclists, and Drinking and then driving is Focus your attention on driving. other drivers) are going to be very dangerous. Your reflexes, careless and make mistakes. perceptions, attentiveness, and judgment can be affected by even Refer to the infotainment section Anticipate what they might do a small amount of alcohol. You for more information on using that and be ready. can have a serious or even system, including pairing and using . Allow enough following distance — fatal collision if you drive after a cell phone. between you and the driver in — drinking. If equipped, refer to the navigation front of you. manual for information on that . Focus on the task of driving. Do not drink and drive or ride with system, including pairing and a driver who has been drinking. using a cell phone. Ride home in a cab; or if you are with a group, designate a driver who will not drink. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

9-4 Driving and Operating

Control of a Vehicle If the engine ever stops while the If the vehicle is a hybrid, see the vehicle is being driven, brake hybrid supplement for more Braking, steering, and accelerating normally but do not pump the information. are important factors in helping to brakes. Doing so could make the control a vehicle while driving. pedal harder to push down. If the Curve Tips engine stops, there will be some . Take curves at a reasonable Braking power brake assist but it will be speed. used when the brake is applied. Braking action involves perception . Reduce speed before entering a Once the power assist is used up, it time and reaction time. Deciding to curve. push the brake pedal is perception can take longer to stop and the . time. Actually doing it is brake pedal will be harder to push. Maintain a reasonable steady reaction time. speed through the curve Steering . Average driver reaction time is Wait until the vehicle is out of the curve before accelerating about three‐fourths of a second. In Hydraulic Power Steering that time, a vehicle moving at gently into the straightaway. Your vehicle has hydraulic 100 km/h (60 mph) travels 20 m power steering. It may require Steering in Emergencies (66 ft), which could be a lot of maintenance. See Power Steering . distance in an emergency. There are some situations when Fluid Power Steering Fluid on steering around a problem may Helpful braking tips to keep in mind page 10‑25. be more effective than braking. include: If power steering assist is lost . Holding both sides of the . Keep enough distance between because the engine stops or the steering wheel allows you to turn you and the vehicle in front power steering system is not 180 degrees without removing of you. functioning, the vehicle can be a hand. steered but may required increased . Avoid needless heavy braking. . effort. See your dealer if there is a Antilock Brake System (ABS) . Keep pace with traffic. problem. allows steering while braking. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Driving and Operating 9-5

Off-Road Recovery 3. Then turn the steering wheel to If the vehicle starts to slide, follow go straight down the roadway. these suggestions: . Ease your foot off the Loss of Control accelerator pedal and quickly Skidding steer the way you want the vehicle to go. The vehicle may There are three types of skids that straighten out. Be ready for a correspond to the vehicle's three second skid if it occurs. control systems: . Slow down and adjust your . Braking Skid — wheels are not driving according to weather rolling. conditions. Stopping distance . Steering or Cornering can be longer and vehicle Skid — too much speed or control can be affected when steering in a curve causes tires traction is reduced by water, The vehicle's right wheels can drop to slip and lose cornering force. snow, ice, gravel, or other off the edge of a road onto the material on the road. Learn to shoulder while driving. Follow . Acceleration Skid — too much recognize warning clues — such these tips: throttle causes the driving as enough water, ice, or packed wheels to spin. snow on the road to make a 1. Ease off the accelerator and mirrored surface and slow then, if there is nothing in the Defensive drivers avoid most skids — down when you have any doubt. way, steer the vehicle so that it by taking reasonable care suited to straddles the edge of the existing conditions, and by not pavement. overdriving those conditions. But skids are always possible. 2. Turn the steering wheel about one-eighth of a turn, until the right front tire contacts the pavement edge. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

9-6 Driving and Operating

. Try to avoid sudden steering, Controlling the vehicle is the key to . Read all the information about acceleration, or braking, successful off-road driving. One of four-wheel-drive vehicles in this including reducing vehicle speed the best ways to control the vehicle manual. by shifting to a lower gear. Any is to control the speed. . Make sure all underbody sudden changes could cause shields, if equipped, are properly the tires to slide. { WARNING attached. Remember: Antilock brakes help . Know the local laws that apply to When driving off-road, bouncing avoid only the braking skid. off-road driving. and quick changes in direction Off-Road Driving can easily throw you out of To gain more ground clearance if position. This could cause you to needed, it may be necessary to Four-wheel-drive vehicles can be lose control and crash. You and remove the front fascia lower used for off-road driving. Vehicles your passengers should always air dam. without four-wheel drive and vehicles not equipped with All wear safety belts. Notice: Operating the vehicle for Terrain (AT) or On-Off Road (OOR) extended periods without the tires must not be driven off-road Before Driving Off-Road front fascia lower air dam except on a level, solid surface. To installed can cause improper air . contact the tire manufacturer for Have all necessary maintenance flow to the engine. Re‐attach the more information about the original and service work completed. front fascia air dam after off-road equipment tires, see the Limited . Fuel the vehicle, fill fluid levels, driving. Warranty and Owner Assistance and check inflation pressure in Information manual. all tires, including the spare, if equipped. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Driving and Operating 9-7

Loading the Vehicle for For more information about loading Off-Road Driving the vehicle, see Vehicle Load Limits { WARNING and Tires. Many hills are simply too steep { WARNING Environmental Concerns for any vehicle. Driving up hills can cause the vehicle to stall. . Unsecured cargo on the load . Always use established trails, Driving down hills can cause loss floor can be tossed about roads, and areas that have been of control. Driving across hills can when driving over rough set aside for public off-road terrain. You or your recreational driving and obey all cause a rollover. You could be passengers can be struck by posted regulations. injured or killed. Do not drive on steep hills. flying objects. Secure the . Do not damage shrubs, flowers, cargo properly. trees, or grasses or disturb . Keep cargo in the cargo area wildlife. Before driving on a hill, assess the steepness, traction, and as far forward and as low as . Do not park over things that obstructions. If the terrain ahead possible. The heaviest things burn. See Parking Over Things cannot be seen, get out of the should be on the floor, that Burn.. forward of the rear axle. vehicle and walk the hill before Driving on Hills driving further. . Heavy loads on the roof raise the vehicle's center of gravity, Driving safely on hills requires good When driving on hills: making it more likely to roll judgment and an understanding of . Use a low gear and keep a firm over. You can be seriously or what the vehicle can and cannot do. grip on the steering wheel. fatally injured if the vehicle rolls over. Put heavy loads . Maintain a slow speed. inside the cargo area, not on . When possible, drive straight up the roof. or down the hill. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

9-8 Driving and Operating

. Slow down when approaching the top of the hill. { WARNING { WARNING . Use headlamps even during the If the vehicle has the two‐speed Heavy braking when going down day to make the vehicle more automatic transfer case, shifting a hill can cause your brakes to visible. the transfer case to N (Neutral) overheat and fade. This could can cause your vehicle to roll cause loss of control and you or { WARNING even if the transmission is in others could be injured or killed. Driving to the top of a hill at high P (Park). This is because the Apply the brakes lightly when speed can cause an accident. N (Neutral) position on the descending a hill and use a low There could be a drop-off, transfer case overrides the gear to keep vehicle speed under embankment, cliff, or even transmission. You or someone control. another vehicle. You could be else could be injured. If leaving seriously injured or killed. As you the vehicle, set the parking brake If the vehicle stalls on a hill: and shift the transmission to near the top of a hill, slow down 1. Apply the brakes to stop the and stay alert. P (Park). Shift the transfer case to any position but N (Neutral). vehicle, and then apply the parking brake. . Never go downhill forward or . When driving down a hill, keep 2. Shift into P (Park) and then backward with either the restart the engine. transmission or transfer case in the vehicle headed straight N (Neutral). The brakes could down. Use a low gear because . If driving uphill when the overheat and you could lose the engine will work with the vehicle stalls, shift to control. brakes to slow the vehicle and R (Reverse), release the help keep the vehicle under parking brake, and back control. straight down. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Driving and Operating 9-9

. Never try to turn the vehicle 3. If the vehicle cannot be restarted . Hidden obstacles can make the around. If the hill is steep after stalling, set the parking steepness of the incline more enough to stall the vehicle, brake, shift an automatic severe. If a rock is driven across it is steep enough to cause transmission into P (Park), and with the uphill wheels, or if the it to roll over. turn the vehicle off. downhill wheels drop into a rut or depression, the vehicle can tilt . If you cannot make it up the 3.1. Leave the vehicle and even more. hill, back straight down seek help. the hill. . If an incline must be driven 3.2. Stay clear of the path the across, and the vehicle starts to . Never back down a hill in vehicle would take if it slide, turn downhill. This should N (Neutral) using only the rolled downhill. brake. help straighten out the vehicle . Avoid turns that take the vehicle and prevent the side slipping. . The vehicle can roll across the incline of the hill. backward quickly and you A hill that can be driven straight { WARNING could lose control. up or down might be too steep to . If driving downhill when the drive across. Driving across an Getting out of the vehicle on the vehicle stalls, shift to a incline puts more weight on the downhill side when stopped lower gear, release the downhill wheels which could across an incline is dangerous. parking brake, and drive cause a downhill slide or a If the vehicle rolls over, you could straight down the hill. rollover. be crushed or killed. Always get . Surface conditions can be a out on the uphill side of the problem. Loose gravel, muddy vehicle and stay well clear of the spots, or even wet grass can rollover path. cause the tires to slip sideways, downhill. If the vehicle slips sideways, it can hit something that will trip it – a rock, a rut, etc. – and roll over. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

9-10 Driving and Operating

Driving in Mud, Sand, Snow, Notice: Do not drive through or Ice { WARNING standing water if it is deep enough to cover the wheel hubs, Use a low gear when driving in Driving on frozen lakes, ponds, axles or exhaust pipe. Deep water mud – the deeper the mud, the or rivers can be dangerous. Ice can damage the axle and other lower the gear. Keep the vehicle conditions vary greatly and the vehicle parts. moving to avoid getting stuck. vehicle could fall through the ice; If the standing water is not too deep, Traction changes when driving on you and your passengers could drown. Drive your vehicle on safe drive slowly through it. At faster sand. On loose sand, such as on speeds, water splashes on the surfaces only. beaches or sand dunes, the tires ignition system and the vehicle can tend to sink into the sand. This stall. Stalling can also occur if you affects steering, accelerating, and Driving in Water get the tailpipe under water. While braking. Drive at a reduced speed the tailpipe is under water, you will and avoid sharp turns or abrupt { WARNING not be able to start the engine. maneuvers. When going through water, the Traction is reduced on hard packed Driving through rushing water can brakes get wet, and it might take snow and ice and it is easy to lose be dangerous. Deep water can longer to stop. See Driving on Wet control. Reduce vehicle speed when sweep your vehicle downstream Roads. driving on hard packed snow and you and your passengers and ice. could drown. If it is only shallow water, it can still wash away the ground from under your tires. Traction could be lost, and the vehicle could roll over. Do not drive through rushing water. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Driving and Operating 9-11

After Off-Road Driving Driving on Wet Roads WARNING (Continued) Remove any brush or debris that Rain and wet roads can reduce has collected on the underbody, vehicle traction and affect your or chassis, or under the hood. ability to stop and accelerate. Flowing or rushing water creates These accumulations can be a fire Always drive slower in these types strong forces. Driving through hazard. of driving conditions and avoid flowing water could cause the vehicle to be carried away. If this After operation in mud or sand, driving through large puddles and have the brake linings cleaned and deep‐standing or flowing water. happens, you and other vehicle checked. These substances can occupants could drown. Do not cause glazing and uneven braking. { WARNING ignore police warnings and be Check the body structure, steering, very cautious about trying to drive suspension, wheels, tires, and Wet brakes can cause crashes. through flowing water. exhaust system for damage and They might not work as well in a check the fuel lines and cooling quick stop and could cause Hydroplaning system for any leakage. pulling to one side. You could lose control of the vehicle. Hydroplaning is dangerous. Water More frequent maintenance can build up under the vehicle's service is required. Refer to the After driving through a large tires so they actually ride on the Maintenance Schedule for more puddle of water or a car/vehicle water. This can happen if the road is information. wash, lightly apply the brake wet enough and you are going fast pedal until the brakes work enough. When the vehicle is normally. hydroplaning, it has little or no (Continued) contact with the road. There is no hard and fast rule about hydroplaning. The best advice is to slow down when the road is wet. Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

9-12 Driving and Operating

Other Rainy Weather Tips Highway Hypnosis Hill and Mountain Roads Besides slowing down, other wet Always be alert and pay attention to Driving on steep hills or through weather driving tips include: your surroundings while driving. mountains is different than driving . Allow extra following distance. If you become tired or sleepy, find a on flat or rolling terrain. Tips for safe place to park the vehicle driving in these conditions include: . Pass with caution. and rest. . Keep the vehicle serviced and in . Keep windshield wiping Other driving tips include: good shape. equipment in good shape. . Keep the vehicle well ventilated. . Check all fluid levels and brakes, . Keep the windshield washer fluid tires, cooling system, and reservoir filled. . Keep the interior temperature cool. transmission. . Have good tires with proper . Shift to a lower gear when going . Keep your eyes moving — scan tread depth. See Tires on down steep or long hills. page 10‑49. the road ahead and to the sides. . Turn off cruise control. . Check the rearview mirror and { WARNING vehicle instruments often. If you do not shift down, the brakes could get so hot that they would not work well. You would then have poor braking or even none going down a hill. You could crash. Shift down to let the engine assist the brakes on a steep downhill slope. Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Driving and Operating 9-13

. Pay attention to special road Try not to break the fragile traction. { WARNING signs (falling rocks area, winding If you accelerate too fast, the drive roads, long grades, passing or wheels will spin and polish the Coasting downhill in N (Neutral) no-passing zones) and take surface under the tires even more. or with the ignition off is appropriate action. dangerous. The brakes will have The Antilock Brake System (ABS) to do all the work of slowing down Winter Driving on page 9‑44 improves vehicle and they could get so hot that stability during hard stops on they would not work well. You Driving on Snow or Ice slippery roads, but apply the brakes sooner than when on dry pavement. would then have poor braking or Drive carefully when there is snow even none going down a hill. You or ice between the tires and the Allow greater following distance on could crash. Always have the road, creating less traction or grip. any slippery road and watch for engine running and the vehicle in Wet ice can occur at about 0°C slippery spots. Icy patches can gear when going downhill. (32°F) when freezing rain begins to occur on otherwise clear roads in fall, resulting in even less traction. shaded areas. The surface of a Avoid driving on wet ice or in curve or an overpass can remain icy . Stay in your own lane. Do not freezing rain until roads can be when the surrounding roads are swing wide or cut across the treated with salt or sand. clear. Avoid sudden steering center of the road. Drive at maneuvers and braking while speeds that let you stay in your Drive with caution, whatever the on ice. own lane. condition. Accelerate gently so traction is not lost. Accelerating too Turn off cruise control on slippery . Be alert on top of hills, quickly causes the wheels to spin surfaces. something could be in your lane and makes the surface under the (stalled car, accident). tires slick, so there is even less traction. Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

9-14 Driving and Operating

Blizzard Conditions WARNING (Continued) WARNING (Continued) Being stuck in snow can be a serious situation. Stay with the If the vehicle is stuck in the snow: For more information about vehicle unless there is help nearby. . Clear away snow from around carbon monoxide, see Engine If possible, use the Roadside the base of your vehicle, Exhaust on page 9‑31. Assistance Program (U.S. and especially any that is blocking Canada) on page 13 7 or Roadside ‑ the exhaust pipe. Assistance Program (Mexico) on Run the engine for short periods page 13‑9. To get help and keep . Check again from time to only as needed to keep warm, but everyone in the vehicle safe: time to be sure snow does be careful. not collect there. . Turn on the hazard warning To save fuel, run the engine for only flashers. . Open a window about 5 cm short periods as needed to warm (2 in) on the side of the the vehicle and then shut the engine . Tie a red cloth to an outside vehicle that is away from the off and close the window most of mirror. wind to bring in fresh air. the way to save heat. Repeat this until help arrives but only when you { WARNING . Fully open the air outlets on feel really uncomfortable from the or under the instrument cold. Moving about to keep warm Snow can trap engine exhaust panel. also helps. under the vehicle. This may . Adjust the climate control If it takes some time for help to cause exhaust gases to get system to a setting that arrive, now and then when you run inside. Engine exhaust contains circulates the air inside the the engine, push the accelerator carbon monoxide (CO) which vehicle and set the fan speed pedal slightly so the engine runs cannot be seen or smelled. It can to the highest setting. See faster than the idle speed. This cause unconsciousness and even “Climate Control Systems” in keeps the battery charged to restart death. the Index. the vehicle and to signal for help (Continued) (Continued) with the headlamps. Do this as little as possible to save fuel. Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

Driving and Operating 9-15

If the Vehicle Is Stuck turn the traction control part of the { WARNING system off. Shift back and forth Slowly and cautiously spin the between R (Reverse) and a forward wheels to free the vehicle when If the vehicle's tires spin at high gear, spinning the wheels as little as stuck in sand, mud, ice, or snow. speed, they can explode, and you possible. To prevent transmission See “Rocking Your Vehicle to Get It or others could be injured. The wear, wait until the wheels stop Out” later in this section. vehicle can overheat, causing an spinning before shifting gears. If the vehicle has a traction system, engine compartment fire or other Release the accelerator pedal while it can often help to free a stuck damage. Spin the wheels as little shifting, and press lightly on the vehicle. Refer to the vehicle's as possible and avoid going accelerator pedal when the traction system in the Index. If stuck above 55 km/h (35 mph). transmission is in gear. Slowly too severely for the traction system spinning the wheels in the forward and reverse directions causes a to free the vehicle, turn the traction For information about using tire rocking motion that could free the system off and use the rocking chains on the vehicle, see Tire vehicle. If that does not get the method. Chains on page 10 69. ‑ vehicle out after a few tries, it might Rocking the Vehicle to Get need to be towed out. Recovery it Out hooks can be used, if the vehicle has them. If the vehicle does need Turn the steering wheel left and to be towed out, see Towing the right to clear the area around the Vehicle on page 10‑91. front wheels. For four-wheel-drive vehicles with a two‐speed automatic transfer case, shift into Four‐Wheel High. For vehicles with StabiliTrak, Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

9-16 Driving and Operating

Recovery Hooks Vehicle Load Limits It is very important to know how { WARNING much weight your vehicle can Never pull on recovery hooks carry. This weight is called the from the side. The hooks could vehicle capacity weight and break and you and others could includes the weight of all be injured. When using recovery occupants, cargo, and all hooks, always pull the vehicle nonfactory-installed options. straight out. Two labels on your vehicle show how much weight it was designed to carry, the Tire and Notice: Never use recovery Loading Information label and hooks to tow the vehicle. Your vehicle could be damaged and it the Certification/Tire label. would not be covered by warranty. The recovery hooks at the front of the vehicle can be used if the vehicle is stuck off-road and needs to be pulled to some place where you can continue driving. Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

Driving and Operating 9-17

Tire and Loading Information the number of occupant seating { WARNING Label positions (A), and the maximum Do not load the vehicle any vehicle capacity weight (B) in heavier than the Gross kilograms and pounds. Vehicle Weight Rating The Tire and Loading (GVWR), or either the Information label also shows the maximum front or rear Gross size of the original equipment Axle Weight Rating (GAWR). tires (C) and the recommended This can cause systems to cold tire inflation pressures (D). break and change the way the For more information on tires vehicle handles. This could and inflation see Tires on cause loss of control and a page 10‑49 and Tire Pressure crash. Overloading can also on page 10‑56. Label Example shorten the life of the vehicle. There is also important loading A vehicle specific Tire and information on the vehicle Loading Information label Certification/Tire label. It tells is attached to the center you the Gross Vehicle Weight pillar (B-pillar). With the driver Rating (GVWR) and the Gross door open, you will find the label Axle Weight Rating (GAWR) for attached below the door lock the front and rear axles. See post (striker). The tire and “Certification/Tire Label” later in loading information label shows this section. Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

9-18 Driving and Operating

Steps for Determining Correct the amount of available cargo Load Limit and luggage load capacity is 1. Locate the statement “The 650 lbs (1400−750 (5 x 150) combined weight of = 650 lbs). occupants and cargo should 5. Determine the combined never exceed XXX kg or weight of luggage and cargo XXX lbs” on your vehicle's being loaded on the vehicle. placard. That weight may not safely 2. Determine the combined exceed the available cargo weight of the driver and and luggage load capacity passengers that will be riding calculated in Step 4. Example 1 in your vehicle. 6. If your vehicle will be towing a trailer, the load from your A. Vehicle Capacity Weight for 3. Subtract the combined Example 1 = 453 kg (1,000 lbs) weight of the driver and trailer will be transferred to passengers from XXX kg or your vehicle. Consult this B. Subtract Occupant Weight @ XXX lbs. manual to determine how this 68 kg (150 lbs) × 2 = 136 kg reduces the available cargo (300 lbs) 4. The resulting figure equals and luggage load capacity of C. Available Occupant and Cargo the available amount of cargo your vehicle. See Trailer Weight = 317 kg (700 lbs) and luggage load capacity. Towing on page 9‑71 for For example, if the “XXX” important information on amount equals 1400 lbs and towing a trailer, towing safety there will be five 150 lb rules and trailering tips. passengers in your vehicle, Chevrolet Avalanche Owner Manual - 2012 Black plate (19,1)

Driving and Operating 9-19

weight of the driver, passengers and cargo should never exceed your vehicle's capacity weight. Certification/Tire Label

Example 2 Example 3 A. Vehicle Capacity Weight for A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs) Example 3 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 136 kg 91 kg (200 lbs) × 5 = 453 kg (750 lbs) (1,000 lbs) A vehicle specific Certification/ C. Available Cargo Weight = C. Available Cargo Weight = Tire label is attached to the rear 113 kg (250 lbs) 0 kg (0 lbs) edge of the driver door. The label shows the size of your Refer to your vehicle's tire and vehicle's original tires and the loading information label for inflation pressures needed to specific information about your obtain the gross weight capacity vehicle's capacity weight and seating positions. The combined Chevrolet Avalanche Owner Manual - 2012 Black plate (20,1)

9-20 Driving and Operating

of your vehicle. This is called Gross Vehicle Weight { WARNING WARNING (Continued) Rating (GVWR). The GVWR In the case of a sudden stop cause loss of control and a includes the weight of the or collision, things carried in crash. Overloading can also vehicle, all occupants, fuel and the bed of your truck could shorten the life of the vehicle. cargo. shift forward and come into The Certification/Tire label also the passenger area, injuring Your warranty does not cover tells you the maximum weights you and others. If you put parts or components that fail for the front and rear axles, things in the bed of your truck, because of overloading. called Gross Axle Weight you should make sure they Rating (GAWR). To find out the are properly secured. The label will help you decide actual loads on your front and how much cargo and installed rear axles, you need to go to a equipment your truck can carry. weigh station and weigh your { WARNING Using heavier suspension vehicle. Your dealer can help components to get added you with this. Be sure to spread Do not load the vehicle any durability might not change your out your load equally on both heavier than the Gross weight ratings. Ask your dealer sides of the centerline. Vehicle Weight Rating to help you load your vehicle the Never exceed the GVWR for (GVWR), or either the right way. your vehicle, or the GAWR for maximum front or rear Gross If you put things inside your Axle Weight Rating (GAWR). either the front or rear axle. vehicle — like suitcases, This can cause systems to tools, packages, or anything And, if you do have a heavy break and change the way the else — they will go as fast as the load, you should spread it out. vehicle handles. This could (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (21,1)

Driving and Operating 9-21

vehicle goes. If you have to stop Notice: Overloading the or turn quickly, or if there is a WARNING (Continued) vehicle may cause damage. crash, they will keep going. . When you carry something Repairs would not be covered inside the vehicle, secure by the vehicle warranty. Do { WARNING it whenever you can. not overload the vehicle. Things you put inside the . Do not leave a seat folded Truck-Camper Loading vehicle can strike and injure down unless you need to. Information people in a sudden stop or The vehicle was neither turn, or in a crash. There is also important loading designed nor intended to . information for off-road driving in Put things in the cargo carry a slide-in type camper. area of the vehicle. Try to this manual. See “Loading Your spread the weight evenly. Vehicle for Off-Road Driving” Notice: Adding a slide-in under Off-Road Driving on camper or similar equipment . Never stack heavier page 9‑6. to the vehicle can damage it, things, like suitcases, and the repairs would not be inside the vehicle so that Add-On Equipment covered by the vehicle some of them are above When you carry removable warranty. Do not install a the tops of the seats. items, you may need to put a slide-in camper or similar . Do not leave an limit on how many people you equipment on the vehicle. unsecured child can carry inside your vehicle. restraint in the vehicle. Be sure to weigh your vehicle (Continued) before you buy and install the new equipment. Chevrolet Avalanche Owner Manual - 2012 Black plate (22,1)

9-22 Driving and Operating

. Avoid making hard stops for Adjustable Throttle and Starting and the first 322 km (200 miles) or Operating so. During this time the new Brake Pedal brake linings are not yet On vehicles with this feature, you New Vehicle Break-In broken in. Hard stops with can change the position of the new linings can mean throttle and brake pedals. Notice: The vehicle does not premature wear and earlier need an elaborate break-in. But it replacement. Follow this No adjustment to the pedals can will perform better in the long run breaking-in guideline every be made when the vehicle is in if you follow these guidelines: time you get new brake R (Reverse) or while using cruise control. . Keep the vehicle speed at linings. 88 km/h (55 mph) or less for . Do not tow a trailer during the first 805 km (500 miles). break-in. See Trailer Towing . Do not drive at any one on page 9‑71 for the trailer constant speed, fast or towing capabilities of the slow, for the first 805 km vehicle and more (500 miles). Do not make information. full-throttle starts. Avoid Following break‐in, engine speed The control used to adjust the downshifting to brake or and load can be gradually pedals is located on the instrument slow the vehicle. increased. panel below the climate control system. Chevrolet Avalanche Owner Manual - 2012 Black plate (23,1)

Driving and Operating 9-23

Press the bottom of the control to Ignition Positions A (STOPPING THE ENGINE/ move the pedals closer. Press the LOCK/OFF): When the vehicle is top of the control to move the stopped, turn the ignition switch to pedals away. LOCK/OFF to turn the engine off. Before you start driving, fully press Retained Accessory Power (RAP) the brake pedal to confirm the will remain active. See Retained adjustment is right for you. While Accessory Power (RAP) on driving, make only small page 9‑28. adjustments. This position locks the ignition. The vehicle may have a memory It also locks the transmission on function which lets pedal settings be automatic transmission vehicles. saved and recalled. See Memory The key can be removed in LOCK/OFF. Seats on page 3‑7. Do not turn the engine off when the The ignition switch has four different vehicle is moving. This will cause a positions. loss of power assist in the brake and steering systems and disable To shift out of P (Park), the ignition the airbags. must be in ON/RUN or ACC/ ACCESSORY and the regular brake pedal must be applied. Chevrolet Avalanche Owner Manual - 2012 Black plate (24,1)

9-24 Driving and Operating

If the vehicle must be shut off in an 4. Set the parking brake. See The steering can bind with the emergency: Parking Brake on page 9‑45. wheels turned off center. If this 1. Brake using a firm and steady happens, move the steering wheel pressure. Do not pump the { WARNING from right to left while turning the brakes repeatedly. This may key to ACC/ACCESSORY. If this deplete power assist, requiring Turning off the vehicle while doesn't work, then the vehicle needs increased brake pedal force. moving may cause loss of power service. assist in the brake and steering Notice: Using a tool to force the 2. Shift the vehicle to N (Neutral). systems and disable the airbags. This can be done while the key to turn in the ignition could While driving, only shut the vehicle is moving. After shifting cause damage to the switch or vehicle off in an emergency. to N (Neutral), firmly apply the break the key. Use the correct brakes and steer the vehicle to a key, make sure it is all the way in, safe location. If the vehicle cannot be pulled and turn it only with your hand. over, and must be shut off while If the key cannot be turned by 3. Come to a complete stop, shift hand, see your dealer. to P (Park), and turn the ignition driving, turn the ignition to to LOCK/OFF. On vehicles with ACC/ACCESSORY. B (ACC/ACCESSORY): This an automatic transmission, the position lets things like the radio shift lever must be in P (Park) to and the windshield wipers operate turn the ignition switch to the while the engine is off. Use this LOCK/OFF position. position if the vehicle must be pushed or towed. Chevrolet Avalanche Owner Manual - 2012 Black plate (25,1)

Driving and Operating 9-25

C (ON/RUN): This position can If you leave the key in the ACC/ Starting the Engine be used to operate the electrical ACCESSORY or ON/RUN position accessories and to display some with the engine off, the battery could Move the shift lever to P (Park) or instrument panel cluster warning be drained. You may not be able to N (Neutral). The engine will not start and indicator lights. This position start the vehicle if the battery is in any other position. To restart the can also be used for service and allowed to drain for an extended engine when the vehicle is already diagnostics, and to verify the proper period of time. moving, use N (Neutral) only. operation of the malfunction D (START): This is the position that Notice: Do not try to shift to indicator lamp as may be required starts the engine. When the engine P (Park) if the vehicle is moving. for emission inspection purposes. starts, release the key. The ignition If you do, you could damage the The switch stays in this position switch returns to ON/RUN for transmission. Shift to P (Park) when the engine is running. The driving. only when the vehicle is stopped. transmission is also unlocked in this position on automatic transmission A warning tone will sound when Starting Procedure vehicles. the driver door is opened and the 1. With your foot off the accelerator ignition is in ACC/ACCESSORY or pedal, turn the ignition to START. LOCK/OFF, and the key is in the When the engine starts, let go of ignition. the key. The idle speed will slow down as the engine warms. Do not race the engine immediately after starting it. Operate the engine and transmission gently to allow the oil to warm up and lubricate all moving parts. Chevrolet Avalanche Owner Manual - 2012 Black plate (26,1)

9-26 Driving and Operating

The vehicle has a When the Low Fuel warning 2. If the engine does not start after Computer-Controlled Cranking lamp is on and the FUEL LEVEL five to 10 seconds, especially in System. This feature assists in LOW message is displayed in very cold weather (below −18°C starting the engine and protects the Driver Information Center or 0°F), it could be flooded with components. If the ignition key is (DIC), the Computer‐Controlled too much gasoline. Try pushing turned to the START position, Cranking System is disabled the accelerator pedal all the way and then released when the to prevent possible vehicle to the floor and holding it there engine begins cranking, the component damage. When as you hold the key in START engine will continue cranking this happens, hold the ignition for up to a maximum of for a few seconds or until the switch in the START position to 15 seconds. Wait at least vehicle starts. If the engine does continue engine cranking. 15 seconds between each try, to not start and the key is held in Notice: Cranking the engine for allow the cranking motor to cool START, cranking will be stopped long periods of time, by returning down. When the engine starts, after 15 seconds to prevent the key to the START position let go of the key and accelerator. cranking motor damage. To immediately after cranking has If the vehicle starts briefly but prevent gear damage, this ended, can overheat and damage then stops again, repeat these system also prevents cranking if the cranking motor, and drain the steps. This clears the extra the engine is already running. battery. Wait at least 15 seconds gasoline from the engine. Do not Engine cranking can be stopped between each try, to let the race the engine immediately by turning the ignition switch to cranking motor cool down. after starting it. Operate the the ACC/ACCESSORY or engine and transmission gently LOCK/OFF position. until the oil warms up and lubricates all moving parts. Chevrolet Avalanche Owner Manual - 2012 Black plate (27,1)

Driving and Operating 9-27

Notice: The engine is designed to To Use the Engine Coolant work with the electronics in the Heater WARNING (Continued) vehicle. If you add electrical parts or accessories, you could change 1. Turn off the engine. If the cord will not reach, use a the way the engine operates. 2. Open the hood and unwrap the heavy-duty three-prong extension Before adding electrical electrical cord. The cord is cord rated for at least 15 amps. equipment, check with your secured to the Engine dealer. If you do not, the engine Compartment Fuse Block with a 4. Before starting the engine, be might not perform properly. Any clip. Carefully remove the wire sure to unplug and store the resulting damage would not be tie which secures the electrical cord as it was before to keep it covered by the vehicle warranty. cord. Do not cut the away from moving engine parts. electrical cord. If you do not, it could be Engine Heater 3. Plug the cord into a normal, damaged. The engine coolant heater can grounded 110-volt AC outlet. The length of time the heater should provide easier starting and better remain plugged in depends on fuel economy during engine { WARNING several factors. Ask a dealer in the warm-up in cold weather conditions area where you will be parking the at or below −18°C (0°F). Vehicles Plugging the cord into an vehicle for the best advice on this. with an engine heater should be ungrounded outlet could cause an plugged in at least four hours before electrical shock. Also, the wrong starting. An internal thermostat in kind of extension cord could the plug-end of the cord may exist overheat and cause a fire. You which will prevent engine coolant could be seriously injured. Plug heater operation at temperatures the cord into a properly grounded above −18°C (0°F). three-prong 110-volt AC outlet. (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (28,1)

9-28 Driving and Operating

Retained Accessory Shifting Into Park 1. Hold the brake pedal down, then Power (RAP) set the parking brake. { WARNING See Parking Brake on page 9‑45 The following vehicle accessories for more information. can be used for up to 10 minutes It can be dangerous to get out of after the engine is turned off: 2. Move the shift lever into the the vehicle if the shift lever is not P (Park) position by pulling the . Audio System fully in P (Park) with the parking shift lever toward you and . Power Windows brake firmly set. The vehicle can moving it up as far as it will go. roll. If you have left the engine . OnStar System (if equipped) running, the vehicle can move 3. Be sure the transfer case is in a drive gear not in N (Neutral). . Sunroof (if equipped) suddenly. You or others could be — 4. Turn the ignition key to These features work when the key injured. To be sure the vehicle will LOCK/OFF. is in ON/RUN or ACC/ not move, even when you are ACCESSORY. Once the key is on fairly level ground, use the 5. Remove the key and take it with turned from ON/RUN to LOCK/OFF, steps that follow. If you have a you. If you can leave the vehicle the windows and sunroof continue four-wheel drive transfer case with the ignition key in your to work up to 10 minutes until any with a N (Neutral) position, and hand, the vehicle is in P (Park). door is opened. The radio continues the transfer case is in N (Neutral), to work for up to 10 minutes or until the vehicle will be free to roll, the driver door is opened. even if the shift lever is in P (Park). So, be sure the transfer case is in a drive gear — not in N (Neutral). If you are pulling a trailer, see Driving Characteristics and Towing Tips on page 9‑67. Always set the parking brake. Chevrolet Avalanche Owner Manual - 2012 Black plate (29,1)

Driving and Operating 9-29

Leaving the Vehicle With the If you have to leave the vehicle with This is called torque lock. To Engine Running the engine running, be sure your prevent torque lock, set the parking vehicle is in P (Park) and the brake and then shift into P (Park) { WARNING parking brake is firmly set before properly before you leave the driver you leave it. After you move the shift seat. To find out how, see Shifting It can be dangerous to leave the lever into P (Park), hold the regular Into Park on page 9‑28. vehicle with the engine running. brake pedal down. Then, see if you When you are ready to drive, move The vehicle could move suddenly can move the shift lever away from the shift lever out of P (Park) before P (Park) without first pulling it toward if the shift lever is not fully in you release the parking brake. you. If you can, it means that the P (Park) with the parking brake shift lever was not fully locked into If torque lock does occur, you may firmly set. P (Park). need to have another vehicle push If you have four-wheel drive and yours a little uphill to take some of the transfer case is in N (Neutral), Torque Lock the pressure from the parking pawl the vehicle will be free to roll, If you are parking on a hill and you in the transmission, then you will be even if the shift lever is in do not shift your transmission into able to pull the shift lever out of P (Park). So be sure the transfer P (Park) properly, the weight of P (Park). case is in a drive gear — not in the vehicle may put too much N (Neutral). force on the parking pawl in the Shifting out of Park transmission. You may find it difficult This vehicle is equipped with an And, if you leave the vehicle with to pull the shift lever out of P (Park). the engine running, it could electronic shift lock release system. overheat and even catch fire. You The shift lock release is designed to: or others could be injured. Do not leave the vehicle with the engine . Prevent ignition key removal running unless you have to. unless the shift lever is in P (Park) with the shift lever button fully released. Chevrolet Avalanche Owner Manual - 2012 Black plate (30,1)

9-30 Driving and Operating

. Prevent movement of the shift If you still are unable to shift out of Active Fuel Management® lever out of P (Park), unless the P (Park): ignition is in ON/RUN or ACC/ Vehicles with V8 engines may have ACCESSORY and the regular 1. Ease the pressure on the shift Active Fuel Management™. This brake pedal is applied. lever. system allows the engine to operate on either all or half of its cylinders, The shift lock release is always 2. While holding down the brake depending on the driving conditions. functional except in the case of an pedal, press the shift lever all uncharged or low voltage (less than the way into P (Park). When less power is required, such 9 volt) battery. 3. Move the shift lever to the as cruising at a constant vehicle speed, the system will operate in If the vehicle has an uncharged desired position. the half cylinder mode, allowing the battery or a battery with low voltage, If you are still having a problem vehicle to achieve better fuel try charging or jump starting the shifting, then have the vehicle economy. When greater power battery. See Jump Starting on serviced soon. demands are required, such as page 10 86 for more information. ‑ accelerating from a stop, passing, To shift out of P (Park) use the Parking over Things or merging onto a freeway, the following: That Burn system will maintain full-cylinder 1. Apply the brake pedal. operation. 2. Move the shift lever to the { WARNING If the vehicle has an Active Fuel desired position. Management™ indicator, see Driver Things that can burn could touch Information Center (DIC) on hot exhaust parts under the page 5‑26 for more information on vehicle and ignite. Do not park using this display. over papers, leaves, dry grass, or other things that can burn. Chevrolet Avalanche Owner Manual - 2012 Black plate (31,1)

Driving and Operating 9-31

Running the Vehicle Engine Exhaust WARNING (Continued) While Parked . There are holes or openings { WARNING It is better not to park with the in the vehicle body from engine running. But if you ever have damage or aftermarket Engine exhaust contains carbon to, here are some things to know. monoxide (CO) which cannot be modifications that are not seen or smelled. Exposure to CO completely sealed. { WARNING can cause unconsciousness and If unusual fumes are detected or even death. if it is suspected that exhaust is Idling a vehicle in an enclosed Exhaust may enter the vehicle if: coming into the vehicle: area with poor ventilation is dangerous. Engine exhaust may . The vehicle idles in areas . Drive it only with the windows with poor ventilation (parking completely down. enter the vehicle. Engine exhaust contains carbon monoxide (CO) garages, tunnels, deep snow . Have the vehicle repaired which cannot be seen or smelled. that may block underbody immediately. airflow or tail pipes). It can cause unconsciousness Never park the vehicle with the and even death. Never run the . The exhaust smells or engine running in an enclosed engine in an enclosed area that sounds strange or different. area such as a garage or a has no fresh air ventilation. For . The exhaust system leaks building that has no fresh air more information, see Engine due to corrosion or damage. ventilation. Exhaust on page 9‑31. . The vehicle exhaust system has been modified, damaged or improperly repaired. (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (32,1)

9-32 Driving and Operating

{ WARNING { WARNING Automatic Transmission It can be dangerous to get out of If the vehicle has a four-wheel the vehicle if the automatic drive transfer case with a The vehicle has a ® transmission shift lever is not fully N (Neutral) position, and the Hydra-Matic 6L80 automatic in P (Park) with the parking brake transfer case is in N (Neutral), transmission, and has an electronic firmly set. The vehicle can roll. Do the vehicle may roll, even if the shift position indicator within the not leave the vehicle when the automatic transmission shift instrument panel cluster. The engine is running unless you lever is in P (Park). So, be sure electronic shift position indicator displays when the shift lever is have to. If you have left the the transfer case is in a drive moved out of P (Park). engine running, the vehicle can gear — not in N (Neutral). Always move suddenly. You or others set the parking brake. There are several different positions could be injured. To be sure the for the shift lever. vehicle will not move, even when Follow the proper steps to be sure you are on fairly level ground, the vehicle will not move. See always set the parking brake and Shifting Into Park on page 9‑28. move the shift lever to P (Park). If parking on a hill and pulling a trailer, see Driving Characteristics and Towing Tips on page 9‑67. See “Range Selection Mode” under Manual Mode on page 9‑35. Chevrolet Avalanche Owner Manual - 2012 Black plate (33,1)

Driving and Operating 9-33

P (Park): This position locks your rear wheels. It is the best position to WARNING (Continued) WARNING (Continued) use when you start the engine because the vehicle cannot move move suddenly. You or others gear, Two-Wheel Drive High or easily. could be injured. To be sure the Four-Wheel Drive High or When parked on a hill, especially vehicle will not move, even when Four-Wheel Drive Low — not in when the vehicle has a heavy load, you are on fairly level ground, N (Neutral). See Shifting Into Park you may notice an increase in the always set the parking brake and on page 9‑28. Always set the effort to shift out of P (Park). See move the shift lever to P (Park). parking brake. “Torque Lock” under Shifting Into See Shifting Into Park on Park on page 9‑28 for more page 9‑28. If you are pulling a R (Reverse): Use this gear to information. trailer, see Driving Characteristics back up. and Towing Tips on page 9‑67. Notice: Shifting to R (Reverse) { WARNING while the vehicle is moving It is dangerous to get out of the forward could damage the transmission. The repairs would vehicle if the shift lever is not fully { WARNING not be covered by the vehicle in P (Park) with the parking brake If the vehicle has a four-wheel warranty. Shift to R (Reverse) only firmly set. The vehicle can roll. drive transfer case with a after the vehicle is stopped. N (Neutral) position, and the Do not leave the vehicle when the To rock the vehicle back and forth to engine is running unless you transfer case is in N (Neutral), the get out of snow, ice, or sand without have to. If you have left the vehicle will be free to roll — even damaging the transmission, see If engine running, the vehicle can if the shift lever is in P (Park). Be the Vehicle Is Stuck on page 9‑15. (Continued) sure the transfer case is in a drive (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (34,1)

9-34 Driving and Operating

N (Neutral): In this position, the Notice: Shifting out of P (Park) or D (Drive) can be used when towing engine does not connect with the N (Neutral) with the engine a trailer, carrying a heavy load, wheels. To restart the engine when running at high speed may driving on steep hills, or for off-road the vehicle is already moving, damage the transmission. The driving. You may want to shift the use N (Neutral) only. Also, use repairs would not be covered by transmission to a lower gear N (Neutral) when the vehicle is the vehicle warranty. Be sure the selection if the transmission being towed. engine is not running at high shifts too often. speed when shifting the vehicle. Downshifting the transmission in { WARNING D (Drive): This position is for slippery road conditions could result normal driving. It provides the best in skidding, see “Skidding” under Shifting into a drive gear while the fuel economy for the vehicle. If you Loss of Control on page 9‑5. engine is running at high speed is need more power for passing, and When temperatures are very dangerous. Unless your foot is you are: ® firmly on the brake pedal, the cold, the Hydra-Matic automatic . vehicle could move very rapidly. Going less than about 55 km/h transmission's gear shifting may be (35 mph), push the accelerator delayed providing more stable shifts You could lose control and hit pedal about halfway down. until the engine warms up. Shifts people or objects. Do not shift may be more noticeable with a cold . Going about 55 km/h (35 mph) or into a drive gear while the engine transmission. This difference in is running at high speed. more, push the accelerator all the way down. shifting is normal. Chevrolet Avalanche Owner Manual - 2012 Black plate (35,1)

Driving and Operating 9-35

M (Manual Mode): This position vehicle load, and hill grade. If the Manual Mode lets drivers select the range of gears shift stabilization feature determines appropriate for current driving that a current vehicle speed cannot Range Selection Mode conditions. See “Range Selection be maintained, the transmission Mode” under Manual Mode on does not upshift and instead holds page 9‑35 the current gear. In some cases, this Notice: Spinning the tires or may appear to be a delayed shift, holding the vehicle in one however the transmission is place on a hill using only the operating normally. accelerator pedal may damage The vehicle's transmission the transmission. The repair will uses adaptive shift controls. On vehicles with a Range Selection not be covered by the vehicle Adaptive shift controls continually Mode, this feature may be used to warranty. If you are stuck, do not compares key shift parameters control the vehicle's transmission. spin the tires. When stopping on to pre‐programmed ideal shift a hill, use the brakes to hold the conditions stored in the To use this feature, do the following: vehicle in place. transmissions computer. The 1. Move the shift lever to the The vehicle has a shift stabilization transmission constantly makes M (Manual Mode). adjustments to improve vehicle feature that adjusts the transmission 2. Press the plus/minus button, to performance according to the way shifting to the current driving upshift or downshift selecting the vehicle is being used, such as conditions in order to reduce rapid the desired range of gears for with a heavy load. During this upshifts and downshifts. This shift current driving conditions. stabilization feature is designed adaptive shift controls process, to determine, before making an some shifts may feel different as the upshift, if the engine will be able to transmission determines the best maintain vehicle speed by analyzing settings for a particular shift. things such as throttle position, Chevrolet Avalanche Owner Manual - 2012 Black plate (36,1)

9-36 Driving and Operating

When in M (Manual Mode) a number While using the Range Selection Press the button located on the end displays next to the M, indicating the Mode, Cruise Control and the of the shift lever to turn the tow/haul current gear that has been selected. Tow/Haul Mode can be used. on or off. While the tow/haul is on, a The number displayed in the gear light on the instrument panel cluster indicator is the highest gear that can Tow/Haul Mode comes on. be used. However, the vehicle can See Tow/Haul Mode Light on automatically shift to lower gears as page 5‑23 and Hill and Mountain it adjusts to driving conditions. This Roads on page 9‑12 for more means that all gears below that information. number are available. When 5 (Fifth) is selected, 1 (First) through 5 (Fifth) Also see “Tow Haul Mode” under gears are automatically shifted by Towing Equipment on page 9‑75 for the vehicle, but 6 (Sixth) cannot be more information. The vehicle has a Tow/Haul Mode. used until the plus/minus button Grade Braking located on the steering column lever The Tow/Haul Mode adjusts the is used to change to the gear. transmission shift pattern to reduce The Grade Braking shift modes can shift cycling, providing increased be activated by pressing the button Range Selection Mode controls the performance, vehicle control, and on the end of the shift control lever. vehicle and engine speed while transmission cooling while driving While in Range Selection Mode, driving down a hill or towing a trailer, down steep hills or mountain Grade Braking is deactivated by allowing you to select a desired grades, towing, or hauling heavy allowing the driver to select a range of gears. loads. desired range of gears. Grade Braking is not available when the Range Selection Mode is active. See Tow/Haul Mode on page 9‑36 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (37,1)

Driving and Operating 9-37

Grade Braking is only active while Drive Systems While driving on clean dry pavement the Tow/Haul Mode is selected and and during tight turns, you may you are not in the Range Selection experience a vibration in the Mode. See “Tow/Haul Mode” listed Four-Wheel Drive steering system. previously and Manual Mode on (Two Speed Automatic The vehicle has StabiliTrak®. page 9‑35 for more information on Transfer Case) Shifting into Four-Wheel Drive Low the Range Selection Mode. Grade If the vehicle has four-wheel drive, will turn Traction Control and Braking assists in maintaining StabiliTrak off. See StabiliTrak® desired vehicle speeds when driving you can send the engine's driving System on page 9‑46. on downhill grades by automatically power to all four wheels for extra implementing a shift schedule that traction. Read the following before Front Axle utilizes the engine and transmission using four-wheel drive. The front axle engages and to slow the vehicle. This reduces Notice: Driving on clean, dry disengages automatically when you wear on the braking system and pavement in Four-Wheel Drive shift the transfer case. Some delay increases control of the vehicle. High or Four-Wheel Drive Low for for the axle to engage or disengage Grade Braking monitors vehicle an extended period of time may is normal. speed, acceleration, engine torque cause premature wear on the and brake pedal usage. Using this vehicle's powertrain. Do not drive information, it detects when the on clean, dry pavement in truck is on a downhill grade and the Four-Wheel Drive High or driver desires to slow the vehicle by Four-Wheel Drive Low for pressing the brake. extended periods of time. Chevrolet Avalanche Owner Manual - 2012 Black plate (38,1)

9-38 Driving and Operating

Automatic Transfer Case If the lights do not come on, you 4 m (Four-Wheel Drive High): Use should take the vehicle to your the Four-Wheel Drive High position dealer for service. An indicator light when you need extra traction, such will flash while shifting. It will stay on as on snowy or icy roads or in most when the shift is completed. If for off-road situations. This setting also some reason the transfer case engages your front axle to help cannot make a requested shift, it will drive the vehicle. This is the best return to the last chosen setting. setting to use when plowing snow. 2 m (Two-Wheel Drive High): This 4 n (Four-Wheel Drive Low): This setting is used for driving in most setting also engages the front axle street and highway situations. The and delivers extra torque. You may front axle is not engaged in never need this setting. It sends two-wheel drive. This setting also maximum power to all four wheels. provides the best fuel economy. You might choose Four-Wheel Drive The transfer case knob is located to AUTO (Automatic Four-Wheel Low if you are driving off-road in the left of the instrument panel Drive): This setting is ideal for deep sand, deep mud, deep snow, cluster. use when road surface traction and while climbing or descending Use this dial to shift into and out of conditions are variable. When steep hills. four-wheel drive. driving the vehicle in AUTO, the The vehicle has StabiliTrak. Shifting You can choose among five driving front axle is engaged, and the into Four-Wheel Drive Low will turn settings: vehicle's power is sent to the front Traction Control and StabiliTrak off. and rear wheels automatically See StabiliTrak® System on Indicator lights in the switches show based on driving conditions. Driving page 9‑46. you which setting you are in. The in this mode results in slightly lower indicator lights will come on briefly fuel economy than Two-Wheel when you turn on the ignition and Drive High. the last chosen setting will stay on. Chevrolet Avalanche Owner Manual - 2012 Black plate (39,1)

Driving and Operating 9-39

Shifting Into Four-Wheel Drive Extended high-speed operation { WARNING High or AUTO (Automatic in 4L may damage or shorten the life Four-Wheel Drive) of the drivetrain. Shifting the transfer case to N (Neutral) can cause the vehicle Turn the knob to the Four-Wheel To shift to the Four-Wheel Drive to roll even if the transmission is Drive High or AUTO position. This Low position, the ignition must be in in P (Park). You or someone else can be done at any speed, except ON/RUN and the vehicle must be could be seriously injured. Be when shifting from Four-Wheel stopped or moving less than 5 km/h Drive Low. The indicator light will sure to set the parking brake (3 mph) with the transmission in flash while shifting. It will remain on N (Neutral). The preferred method before placing the transfer case in when the shift is completed. for shifting into Four-Wheel Drive N (Neutral). See Parking Brake on Low is to have the vehicle moving Shifting Into Two-Wheel page 9‑45. 1.6 to 3.2 km/h (1 to 2 mph). Turn the Drive High knob to the Four-Wheel Drive Low N (Neutral): Shift the vehicle's Turn the knob to the Two-Wheel position. You must wait for the transfer case to N (Neutral) only Drive High position. This can be Four-Wheel Drive Low indicator light when towing the vehicle. See done at any speed, except when to stop flashing and remain on Recreational Vehicle Towing on shifting from Four-Wheel Drive Low. before shifting the transmission into gear. page 10‑91 or Towing the Vehicle See “Shifting Out of Four-Wheel on page 10‑91 for more information. Drive Low” in this section for more Notice: Shifting the transmission If the SERVICE 4 WHEEL DRIVE information. into gear before the requested mode indicator light has stopped message stays on, you should take Shifting Into Four-Wheel flashing could damage the the vehicle to your dealer for Drive Low service. See “SERVICE 4 WHEEL transfer case. To help avoid DRIVE” message under When Four-Wheel Drive Low is damaging the vehicle, always wait Transmission Messages on engaged, vehicle speed should be for the mode indicator lights to page 5‑43. kept below 72 km/h (45 mph). stop flashing before shifting the transmission into gear. Chevrolet Avalanche Owner Manual - 2012 Black plate (40,1)

9-40 Driving and Operating

The vehicle may have significant ignition in ON/RUN. The preferred If the knob is turned to the engagement noise and bump when method for shifting out of Four-Wheel Drive High, AUTO, shifting between Four-Wheel Drive Four-Wheel Drive Low is to have or Two-Wheel Drive High switch Low and Four-Wheel Drive High your vehicle moving 1.6 to 3.2 km/h position when the vehicle is in gear ranges or from N (Neutral) while the (1 to 2 mph). Turn the knob to the and/or moving more than 5 km/h engine is running. Four-Wheel Drive High, AUTO, (3 mph), the Four-Wheel Drive High, If the knob is turned to the or Two-Wheel Drive High position. AUTO, or Two-Wheel Drive High Four-Wheel Drive Low position You must wait for the Four-Wheel indicator light will flash for when the vehicle is in gear and/or Drive High, AUTO, or Two-Wheel 30 seconds but will not complete the moving more than 5 km/h (3 mph), Drive High indicator light to stop shift. With the vehicle moving less the Four-Wheel Drive Low indicator flashing and remain on before than 5 km/h (3 mph) and the light will flash for 30 seconds shifting the transmission into gear. transmission is in N (Neutral), and not complete the shift. After Notice: Shifting the transmission attempt the shift again. 30 seconds the transfer case into gear before the requested Shifting into Neutral will shift to Four-Wheel Drive mode indicator light has stopped High mode. With the vehicle moving flashing could damage the To shift the transfer case to less than 5 km/h (3 mph) and the transfer case. To help avoid N (Neutral) do the following: transmission in N (Neutral), attempt damaging the vehicle, always wait 1. Make sure the vehicle is parked the shift again. for the mode indicator lights to so that it will not roll. stop flashing before shifting the 2. Set the parking brake and apply Shifting Out of Four-Wheel transmission into gear. Drive Low the regular brake pedal. See The vehicle may have significant Parking Brake on page 9‑45 for To shift from Four-Wheel Drive Low engagement noise and bump when more information. to Four-Wheel Drive High, AUTO, shifting between Four-Wheel Drive or Two-Wheel Drive High, the 3. Start the vehicle or turn the Low and Four-Wheel Drive High ignition to ON/RUN. vehicle must be stopped or moving ranges or from N (Neutral) while the less than 5 km/h (3 mph) with the engine is running. 4. Put the transmission in transmission in N (Neutral) and the N (Neutral). Chevrolet Avalanche Owner Manual - 2012 Black plate (41,1)

Driving and Operating 9-41

5. Shift the transfer case to 9. Place the transmission shift Notice: Shifting the transmission Two-Wheel Drive High. lever in P (Park). into gear before the Four-Wheel 6. Turn the transfer case dial 10. Release the parking brake prior Drive Low indicator light has clockwise to N (Neutral) until it to moving the vehicle. stopped flashing could damage the transfer case. To help avoid stops and hold it there until the 11. Turn the ignition to LOCK/OFF. N (Neutral) light starts blinking. damaging the vehicle, always wait This will take at least Shifting Out of Neutral for the Four-Wheel Drive Low 10 seconds. Then slowly release indicator light to stop flashing To shift out of N Neutral do the before shifting the transmission the dial to the Four‐Wheel Drive following: Low position. The N (Neutral) into gear. light will come on when the 1. Set the parking brake and apply 5. Start the engine and shift the transfer case shift to N (Neutral) the regular brake pedal. transmission to the desired is complete. 2. Turn the ignition to ON/RUN with position. 7. If the engine is running, verify the engine off, and shift the Excessively shifting the transfer that the transfer case is in transmission to N (Neutral). case into or out of the different N (Neutral) by shifting the 3. Turn the transfer case dial to modes may cause the transfer case transmission to R (Reverse) for the desired transfer case shift to enter the shift protection mode. one second, then shift the position (Two-Wheel Drive High, This will protect the transfer case transmission to D (Drive) for Four-Wheel Drive High, from possible damage and will only one second. or AUTO). allow the transfer case to respond to one shift per 10 seconds. The 8. Turn the ignition to ACC/ After the transfer case has ACCESSORY, which will turn transfer case may stay in this mode shifted out of N (Neutral), the for up to three minutes. the engine off. N (Neutral) light will go out. 4. Release the parking brake prior to moving the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (42,1)

9-42 Driving and Operating

Four-Wheel Drive Front Axle The vehicle has Four-Wheel Drive with StabiliTrak®. For information on The front axle engages and (Single Speed Automatic StabiliTrak, see StabiliTrak® System disengages automatically when you Transfer Case) on page 9 46. shift the transfer case. Some delay ‑ If the vehicle has four-wheel drive, for the axle to engage or disengage You can choose among three you can send the engine's driving is normal. driving settings: power to all four wheels for extra Indicator lights in the switch show traction. Read the following before Automatic Transfer Case you which setting you are in. The using four-wheel drive. indicator lights will come on briefly Notice: Driving on clean, dry when you turn on the ignition and pavement in Four-Wheel Drive the last chosen setting will stay on. High for an extended period of If the lights do not come on, you time may cause premature wear should take the vehicle to your on the vehicle's powertrain. Do dealer for service. An indicator light not drive on clean, dry pavement will flash while shifting. It will stay on in Four-Wheel Drive High for when the shift is completed. If for extended periods of time. some reason the transfer case While driving on clean dry pavement cannot make a requested shift, it will and during tight turns, you may return to the last chosen setting. experience a vibration in the 2 m (Two-Wheel Drive High): This steering system. The transfer case knob is located to setting is used for driving in most the left of the instrument panel street and highway situations. cluster. The front axle is not engaged in two-wheel drive. This setting also Use this dial to shift into and out of provides the best fuel economy. four-wheel drive. Chevrolet Avalanche Owner Manual - 2012 Black plate (43,1)

Driving and Operating 9-43

AUTO (Automatic Four-Wheel Service Four‐Wheel Drive Shifting Into Two-Wheel Drive): This setting is ideal for If the SERVICE 4 WHEEL DRIVE Drive High use when road surface traction message stays on, you should take Turn the knob to the Two-Wheel conditions are variable. When the vehicle to your dealer for Drive High position. This can be driving the vehicle in AUTO, the service. See “SERVICE 4 WHEEL done at any speed. The indicator front axle is engaged, and the DRIVE” message under light will flash while shifting. It will vehicle's power is sent to the front Transmission Messages on remain on when the shift is and rear wheels automatically page 5‑43. completed. based on driving conditions. Driving in this mode results in slightly lower Shifting Into Four-Wheel Drive Excessively shifting the transfer fuel economy than Two-Wheel High or AUTO (Automatic case into or out of the different Drive High. Four-Wheel Drive) modes may cause the transfer case to enter the shift protection mode. Turn the knob to the Four-Wheel 4 m (Four-Wheel Drive High): Use This will protect the transfer case Drive High or AUTO position. This the Four-Wheel Drive High position from possible damage and will only can be done at any speed. The when you need extra traction, such allow the transfer case to respond indicator light will flash while as on snowy or icy roads or in most to one shift per 10 seconds. The shifting. It will remain on when the off-road situations. This setting also transfer case may stay in this mode shift is completed. engages the front axle to help drive for up to three minutes. the vehicle. This is the best setting to use when plowing snow. Chevrolet Avalanche Owner Manual - 2012 Black plate (44,1)

9-44 Driving and Operating

Brakes As the brakes are applied, the computer keeps receiving updates on wheel speed and controls Antilock Brake braking pressure accordingly. System (ABS) Remember: ABS does not change This vehicle has the Antilock Brake the time needed to get a foot up to System (ABS), an advanced If there is a problem with ABS, this the brake pedal or always decrease electronic braking system that helps warning light stays on. See Antilock stopping distance. If you get too prevent a braking skid. Brake System (ABS) Warning Light close to the vehicle in front of you, on page 5‑22. there will not be enough time to When the engine is started and the apply the brakes if that vehicle vehicle begins to drive away, ABS If driving safely on a wet road and it suddenly slows or stops. Always checks itself. A momentary motor or becomes necessary to slam on the leave enough room up ahead to clicking noise might be heard while brakes and continue braking to stop, even with ABS. this test is going on, and it might avoid a sudden obstacle, a even be noticed that the brake computer senses that the wheels Using ABS pedal moves a little. This is normal. are slowing down. If one of the wheels is about to stop rolling, the Do not pump the brakes. Just hold computer will separately work the the brake pedal down firmly and let brakes at each wheel. ABS work. You might hear the ABS pump or motor operating and feel ABS can change the brake pressure the brake pedal pulsate, but this is to each wheel, as required, faster normal. than any driver could. This can help the driver steer around the obstacle while braking hard. Chevrolet Avalanche Owner Manual - 2012 Black plate (45,1)

Driving and Operating 9-45

Braking in Emergencies If the ignition is on, the brake Brake Assist system warning light will come on. ABS allows the driver to steer and See Brake System Warning Light on This vehicle has a brake assist brake at the same time. In many page 5‑21. feature designed to assist the driver emergencies, steering can help in stopping or decreasing vehicle more than even the very best Notice: Driving with the parking speed in emergency driving braking. brake on can overheat the brake conditions. This feature uses the system and cause premature stability system hydraulic brake Parking Brake wear or damage to brake system control module to supplement the parts. Make sure that the parking power brake system under brake is fully released and the conditions where the driver has brake warning light is off before quickly and forcefully applied the driving. brake pedal in an attempt to quickly To release the parking brake, hold stop or slow down the vehicle. The the regular brake pedal down, then stability system hydraulic brake push down momentarily on the control module increases brake parking brake pedal until you feel pressure at each corner of the the pedal release. Slowly pull your vehicle until the ABS activates. foot up off the parking brake pedal. Minor brake pedal pulsation or If the parking brake is not released pedal movement during this time is when you begin to drive, the brake normal and the driver should system warning light will flash and a continue to apply the brake pedal chime will sound warning you that as the driving situation dictates. Set the parking brake by holding the the parking brake is still on. The brake assist feature will regular brake pedal down, then automatically disengage when the If you are towing a trailer and are pushing down the parking brake brake pedal is released or brake pedal. parking on a hill, see Driving pedal pressure is quickly Characteristics and Towing Tips on decreased. page 9‑67. Chevrolet Avalanche Owner Manual - 2012 Black plate (46,1)

9-46 Driving and Operating

Hill Start Assist (HSA) two seconds to ensure that Ride Control Systems there is no rolling. The brakes will Vehicles with StabiliTrak have a Hill automatically release when the ® Start Assist (HSA) feature, which accelerator pedal is applied within StabiliTrak System may be useful when the vehicle is the two‐second window. If the The vehicle has a vehicle stability stopped on a grade. This feature is vehicle is equipped with the enhancement system called designed to prevent the vehicle from Integrated Trailer Brake Control StabiliTrak. It is an advanced rolling, either forward or rearward, (ITBC) system, HSA may also apply computer-controlled system that during vehicle drive off. After the the trailer brakes. It will not activate assists the driver with directional driver completely stops and if the vehicle is in a drive gear and control of the vehicle in difficult holds the vehicle in a complete facing downhill or if the vehicle is driving conditions. standstill on a grade, HSA will be facing uphill and in R (Reverse). automatically activated. During the There may be situations on minor StabiliTrak activates when the transition period between when the hills (less than 5% grade) with a computer senses a discrepancy driver releases the brake pedal and loaded vehicle or while pulling a between the intended path and the starts to accelerate to drive off on a trailer where HSA will not activate. direction the vehicle is actually grade, HSA holds the braking traveling. StabiliTrak selectively pressure for a maximum of applies braking pressure at any one of the vehicle's brakes to assist the driver with keeping the vehicle on the intended path. Chevrolet Avalanche Owner Manual - 2012 Black plate (47,1)

Driving and Operating 9-47

StabiliTrak is on automatically If cruise control is being used when whenever the vehicle is started. To StabiliTrak activates, the cruise assist with directional control of the control automatically disengages. vehicle, the system should always The cruise control can be be left on. Trailer Sway Control re-engaged when road conditions (TSC) is also on automatically when allow. See Cruise Control on the vehicle is started. See Trailer page 9‑51. The StabiliTrak light will flash on the Sway Control (TSC) on page 9‑83 If the system fails to turn on or instrument panel cluster when the for more information. activate, the StabiliTrak light along system or the TSC feature is both When the vehicle is started and with a message will be displayed on on and activated. begins to move, the system the Driver Information Center (DIC). The system may be heard or felt performs several diagnostic checks If a DIC message appears, make while it is working; this is normal. to insure there are no problems. sure the StabiliTrak system has not The system may be heard or felt been turned off using the Traction while it is working. This is normal Control System (TCS)/StabiliTrak and does not mean there is a button. Then turn the vehicle off, problem with the vehicle. The wait 15 seconds, and then turn it system should initialize before the back on again to reset the system. vehicle reaches 32 km/h (20 mph). If any of the messages still appear In some cases, it may take on the DIC, the vehicle should be approximately 3.2 km (2 mi) of taken in for service. For more The TCS/StabiliTrak button is driving before the system initializes. information on the DIC messages, located on the instrument panel. see Ride Control System Messages on page 5‑40. Chevrolet Avalanche Owner Manual - 2012 Black plate (48,1)

9-48 Driving and Operating

The traction control part of When the TCS or StabiliTrak system When the transfer case is in 4LO, StabiliTrak can be turned off by is turned off, the StabiliTrak light the stability system is automatically pressing and releasing the TCS/ and the appropriate message will be disabled, the StabiliTrak light comes StabiliTrak button if both systems displayed on the DIC to warn the on, and the appropriate message (traction control and StabiliTrak) driver. The vehicle will still have will appear on the DIC. Both traction were previously on. brake-traction control when traction control and StabiliTrak are control is off, but will not be able to automatically disabled in this use the engine speed management condition. system. See “Traction Control Operation” next for more Traction Control Operation information. The TCS is part of the StabiliTrak When the TCS has been turned off, system. Traction control limits system noises may still be heard as wheel spin by reducing engine To disable both TCS and a result of the brake-traction control power to the wheels (engine speed StabiliTrak, press and hold the coming on. management) and by applying TCS/StabiliTrak button until the brakes to each individual wheel It is recommended to leave the StabiliTrak OFF light illuminates (brake-traction control) as system on for normal driving and the appropriate DIC message necessary. conditions, but it may be necessary displays. This will also disable the to turn the system off if the vehicle The TCS is enabled automatically TSC feature. is stuck in sand, mud, ice or snow, when the vehicle is started. It will Traction control and StabiliTrak and you want to “rock” the vehicle to activate and the StabiliTrak light will can be turned on by pressing and attempt to free it. It may also be flash if it senses that any of the releasing the TCS/StabiliTrak button necessary to turn off the system wheels are spinning or beginning to if they are not automatically shut off when driving in extreme off-road lose traction while driving. If traction for any other reason. This will also conditions where high wheel spin is control is turned off, only the enable the TSC feature. required. See If the Vehicle Is Stuck brake-traction control portion of on page 9‑15. traction control will work. Chevrolet Avalanche Owner Manual - 2012 Black plate (49,1)

Driving and Operating 9-49

The engine speed management will The TCS may activate on dry or Vehicles with StabiliTrak have a be disabled. In this mode, engine rough roads or under conditions Trailer Sway Control (TSC) feature. power is not reduced automatically such as heavy acceleration while See Trailer Sway Control (TSC) on and the driven wheels can spin turning or abrupt upshifts/downshifts page 9‑83. more freely. This can cause the of the transmission. When this Vehicles with StabiliTrak have a Hill brake-traction control to activate happens, a reduction in acceleration Start Assist (HSA) feature. See Hill constantly. may be noticed, or a noise or Start Assist (HSA) on page 9‑46. Notice: If the wheel(s) of one axle vibration may be heard. This is Adding non‐dealer accessories can is allowed to spin excessively normal. ® affect the vehicle's performance. while the StabiliTrak , ABS, brake If cruise control is being used when See Accessories and Modifications warning lights, and any relevant the system activates, the StabiliTrak on page 10‑3. DIC messages are displayed, the light will flash and cruise control will transfer case could be damaged. automatically disengage. Cruise The repairs would not be covered control may be reengaged when Locking Rear Axle by the vehicle warranty. Reduce road conditions allow. See Cruise Vehicles with a locking rear axle can engine power and do not spin the Control on page 9‑51. give more traction on snow, mud, wheel(s) excessively while these StabiliTrak may also turn off ice, sand, or gravel. It works like a lights and messages are automatically if it determines that a standard axle most of the time, but displayed. problem exists with the system. when traction is low, this feature will If the problem does not clear itself allow the rear wheel with the most after restarting the vehicle, see your traction to move the vehicle. dealer for service. Chevrolet Avalanche Owner Manual - 2012 Black plate (50,1)

9-50 Driving and Operating

Continuous Damping Autoride also interact with the tow/ An air compressor connected to the haul mode that, when activated, will rear shocks will raise or lower the Control (CDC) provide additional control of the rear of the vehicle to maintain This vehicle may have a continuous shock absorbers. This additional proper vehicle height. The system is damping control system called control results in better ride and activated when the ignition key is Autoride®. With this feature, handling characteristics when the turned to ON/RUN and will improved vehicle ride and handling vehicle is loaded or towing a trailer. automatically adjust vehicle height is provided under a variety of See “Tow/Haul Mode” under Trailer thereafter. The system may exhaust passenger and loading conditions. Towing on page 9‑71 for more (lower vehicle height) for up to information. ten minutes after the ignition key Autoride is fully automatic and has been turned off. You may hear uses a computer controller to the air compressor operating when continuously monitor vehicle speed, Automatic Level Control the height is being adjusted. wheel to body position, lift/dive, and The automatic level control rear steering position of the vehicle. suspension is available on light‐duty If a weight‐distributing hitch is being The controller then sends signals vehicles and comes as a part of the used, it is recommended to allow to each shock absorber to Continuous Damping Control (CDC) the shocks to inflate, thereby independently adjust the damping suspension, if equipped. leveling the vehicle prior to adjusting level to provide the optimum the hitch. vehicle ride. This type of level control is fully automatic and will provide a better leveled riding position as well as better handling under a variety of passenger and loading conditions. Chevrolet Avalanche Owner Manual - 2012 Black plate (51,1)

Driving and Operating 9-51

Cruise Control With cruise control, a speed of about 40 km/h (25 mph) or more can be maintained without keeping your { WARNING foot on the accelerator. Cruise control does not work at speeds Cruise control can be dangerous below about 40 km/h (25 mph). where you cannot drive safely at a steady speed. So, do not use When the brakes are applied, cruise the cruise control on winding control is turned off. roads or in heavy traffic. If the vehicle has StabiliTrak and the Cruise control can be dangerous system begins to limit wheel spin, cruise control will automatically on slippery roads. On such roads, disengage. See StabiliTrak® System fast changes in tire traction can on page 9 46. When road conditions ‑ (On/Off): Press to turn the cause excessive wheel slip, and allow the cruise control to be safely I system on or off. The indicator light you could lose control. Do not use used again, it can be turned cruise control on slippery roads. is on when cruise control is on and back on. turns off when cruise control is off. Chevrolet Avalanche Owner Manual - 2012 Black plate (52,1)

9-52 Driving and Operating

+RES (Resume/Accelerate): The cruise control light on the Once the vehicle speed reaches Press briefly to make the vehicle instrument panel cluster comes on about 40 km/h (25 mph) or more, resume to a previously set speed, after the cruise control has been set press the +RES button on the or press and hold to accelerate. to the desired speed. steering wheel. The vehicle returns to the previous set speed and stays SET− (Set/Coast): Press to set the 1. Press the I button. speed and activate cruise control or there. make the vehicle decelerate. 2. Get up to the desired speed. Increasing Speed While Using [ (Cancel): Press to disengage 3. Press the SET− button located Cruise Control cruise control without erasing the on the steering wheel and If the cruise control system is set speed from memory. release it. already activated, Setting Cruise Control 4. Take your foot off the . Press and hold the +RES button accelerator. If the cruise button is on when not in on the steering wheel until the use, it could get bumped and go into Resuming a Set Speed desired speed is reached, then release it. cruise when not desired. Keep the If the cruise control is set at a cruise control switch off when cruise desired speed and then the brakes . To increase vehicle speed in is not being used. are applied, the cruise control is small amounts, press the +RES disengaged without erasing the set button. Each time this is done, speed from memory. the vehicle goes about 1.6 km/h (1 mph) faster. Chevrolet Avalanche Owner Manual - 2012 Black plate (53,1)

Driving and Operating 9-53

Reducing Speed While Using Using Cruise Control on Hills Ending Cruise Control Cruise Control How well the cruise control works There are three ways to end cruise If the cruise control system is on hills depends on the vehicle control: already activated, speed, the load, and the steepness . To disengage cruise control, of the hills. When going up steep . Press and hold the SET– button step lightly on the brake pedal. on the steering wheel until the hills, pressing the accelerator pedal . [ desired lower speed is reached, may be necessary to maintain Press the on the steering then release it. vehicle speed. wheel. While going downhill, the Cruise . . To slow down in small amounts, To turn off the cruise control, Grade Braking feature may press the SET– button on the press I on the steering wheel. steering wheel briefly. Each time automatically shift to a lower gear to this is done, the vehicle goes keep the vehicle's speed down. Erasing Speed Memory about 1.6 km/h (1 mph) slower. It may be necessary to apply the The cruise control set speed is brake or manually shift the erased from memory by pressing Passing Another Vehicle While transmission to a lower gear. The Using Cruise Control vehicle may shift to a higher gear the I button or if the ignition is turned off. Use the accelerator pedal to when grade braking assistance is increase the vehicle speed. When no longer required. Cruise Grade you take your foot off the pedal, the Braking is not available while in vehicle will slow down to the Range Selection Mode. See "Range previous set cruise speed. Selection Mode" under Manual Mode on page 9‑35. When the brakes are manually applied the cruise control is disengaged. Chevrolet Avalanche Owner Manual - 2012 Black plate (54,1)

9-54 Driving and Operating

Object Detection To be detected, objects must be at WARNING (Continued) least 25 cm (10 in) off the ground Systems and below tailgate level. Objects or vehicle damage, even with must also be within 2.5 m (8 ft) from Ultrasonic Parking Assist URPA, always check behind the the rear bumper. This distance may vehicle and check all mirrors be less during warmer or humid If available, the Ultrasonic Rear before backing. weather. Parking Assist (URPA) system assists the driver with parking Turning the System On and Off and avoiding objects while in How the System Works The URPA system can be turned on R (Reverse). URPA operates at URPA comes on automatically when and off using the rear park aid speeds less than 8 km/h (5 mph). the shift lever is moved into disable button located next to the The sensors on the rear bumper R (Reverse). A single tone sounds radio. detect objects up to 2.5 m (8 ft) to indicate the system is working. behind the vehicle, and at least 25 cm (10 in) off the ground. URPA operates only at speeds less than 8 km/h (5 mph). { WARNING An obstacle is indicated by audible beeps. The interval between the The URPA system does not beeps becomes shorter as the detect pedestrians, bicyclists, vehicle gets closer to the obstacle. The indicator light comes on when animals, or any other objects When the distance is less than the system is disabled and turns off located below the bumper or that 30 cm (12 in) the beeping is a when the system is on. are too close or too far from the continuous tone for five seconds. vehicle. To prevent injury, death, (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (55,1)

Driving and Operating 9-55

When the system is off, PARK When the System Does Not . A trailer was attached to the ASSIST OFF displays on the Driver Seem to Work Properly vehicle, or an object was Information Center (DIC). The hanging out of the tailgate during message disappears after a short The following messages may be the last drive cycle. Once the period of time. displayed on the DIC: object is removed and the SERVICE PARK ASSIST: If this tailgate is raised, URPA will URPA defaults to the on setting return to normal operation. each time the vehicle is started. message occurs, take the vehicle to your dealer to repair the system. . A tow bar is attached to the Notice: If you use URPA while the vehicle. tailgate is lowered, it may not PARK ASST BLOCKED SEE detect an object behind your OWNERS MANUAL: This . The bumper is damaged. Take vehicle, and you might back into message can occur under the the vehicle to your dealer to the object and damage your following conditions: repair the system. vehicle. Always verify the tailgate . The ultrasonic sensors are not . Other conditions, such as is closed when using URPA or clean. Keep the vehicle's rear vibrations from a jackhammer or turn off URPA when driving with bumper free of mud, dirt, snow, the compression of air brakes on the tailgate lowered. ice, and slush. For cleaning a very large truck, are affecting instructions, see Exterior Care system performance. on page 10‑96. . The park assist sensors are covered by frost or ice. Frost or ice can form around and behind the sensors and may not always be seen; this can occur after washing the vehicle in cold weather. The message may not clear until the frost or ice has melted. Chevrolet Avalanche Owner Manual - 2012 Black plate (56,1)

9-56 Driving and Operating

Rear Vision Turning the RVC System On or Off WARNING (Continued) Camera (RVC) To turn off the RVC system, press If available, the Rear Vision Camera Failure to use proper care before and hold z, located on the inside (RVC) system displays part of the backing may result in injury, rearview mirror, until the left scene behind the vehicle. death, or vehicle damage. Always indicator light turns off. The RVC check before backing by checking display is now disabled. behind and around the vehicle. { WARNING To turn the RVC system on, press and hold z until the left indicator The RVC system does not display Vehicles without Navigation light comes on. The RVC system pedestrians, bicyclists, animals, System display will appear in the mirror. or any other object located outside the camera's field of view, The RVC system displays a view of Vehicles with Navigation below the bumper, or under the the area behind the vehicle. When System the vehicle is on and shifted into vehicle. R (Reverse) the video image The RVC system is designed to Do not back the vehicle using appears on the inside rearview help the driver when backing up by only the RVC screen or by using mirror. The video image disappears displaying a view of the area behind the screen during longer, higher after the vehicle is shifted out of the vehicle. When the vehicle is speed backing maneuvers, R (Reverse). shifted into R (Reverse), the video or where there could be image appears on the navigation screen. After a delay, the navigation cross-traffic. Perceived distances screen displays the last screen after may be different from actual the vehicle is shifted out of distances. R (Reverse). (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (57,1)

Driving and Operating 9-57

Turning the RVC System On or Off The delay that is received after _ (Contrast): Touch the + (plus) To turn the RVC system on or off: shifting out of R (Reverse) is or – (minus) screen buttons to approximately 10 seconds. The increase or decrease the contrast of 1. Shift into P (Park). delay can be canceled by the screen. 2. Press MENU to enter the performing one of the following: Symbols configure menu options. Turn . Pressing a hard key on the the Multifunction knob until the navigation system. The navigation system may have a Display feature is highlighted feature that allows for viewing . and press the Multifunction Shifting in to P (Park). parking assist symbols on the knob. Or press the Display . Reach a vehicle speed of navigation screen while using the screen button 8 km/h (5 mph). RVC. The Ultrasonic Rear Park Assist (URPA) system must not be 3. Select the Rear Camera Options Adjusting the Brightness and disabled to use the caution symbols. screen button. The Rear Camera Contrast of the Screen If URPA has been disabled and the Options screen displays. To adjust the brightness and symbols have been turned on, the contrast of the screen, press the Rear Parking Assist Symbols MENU button while the RVC image Unavailable error message may is on the display. Any adjustments display. See Ultrasonic Parking made will only affect the RVC Assist on page 9‑54. screen. The symbols appear near objects ] (Brightness): Touch the + (plus) detected by the URPA system. The or – (minus) screen buttons to symbol may cover the object when increase or decrease the brightness viewing the navigation screen. of the screen. 4. Select the Video screen button. When the Video screen button is highlighted the RVC system is on. Chevrolet Avalanche Owner Manual - 2012 Black plate (58,1)

9-58 Driving and Operating

To turn the symbols on or off: Guidelines RVC Location 1. Make sure that URPA has not The RVC system has a guideline been disabled. overlay that can help the driver align 2. Shift into P (Park). the vehicle when backing into a parking spot. 3. Press MENU to enter the configure menu options. Turn To turn the guidelines on or off: the Multifunction knob until the 1. Make sure that URPA has not Display feature is highlighted been disabled. and press the Multifunction 2. Shift into P (Park). knob. Or press the Display screen button 3. Press MENU to enter the configure menu options. Turn 4. Select the Rear Camera Options the Multifunction knob until the screen button. The Rear Camera Display feature is highlighted Options screen displays. and press the Multifunction The camera is located under the 5. Touch the Symbols screen knob. Or press the Display tailgate handle. button. The screen button will be screen button This shows the field of view that the highlighted when on. 4. Select the Rear Camera Options camera provides. screen button. The Rear Camera Options screen displays. 5. Touch the Guidelines screen button. The screen button will be highlighted when on. Chevrolet Avalanche Owner Manual - 2012 Black plate (59,1)

Driving and Operating 9-59

Displayed images may be further or . The back of the vehicle is in closer than they appear. The area an accident, the position and displayed is limited and objects mounting angle of the camera which are close to either corner of can change or the camera can the bumper or under the bumper do be affected. Be sure to have the not display. camera and its position and mounting angle checked at your When the System Does Not dealer. Seem To Work Properly The RVC system display in the The RVC system might not work rearview mirror may turn off or not properly or display a clear image if: appear as expected due to one of the following conditions. If this . The RVC is turned off. See occurs the left indicator light on the A. View displayed by the camera “Turning the RVC System On or mirror will flash. Off” earlier in this section. . A slow flash may indicate a loss . It is dark. of video signal, or no video . The sun or the beam of signal present during the reverse headlamps is shining directly cycle. into the camera lens. . A fast flash may indicate that . Ice, snow, mud, or anything else the display has been on for the builds up on the camera lens. maximum allowable time during Clean the lens, rinse it with a reverse cycle, or the display A. View displayed by the camera water, and wipe it with a soft has reached an Over cloth. Temperature limit. B. Corners of the rear bumper Chevrolet Avalanche Owner Manual - 2012 Black plate (60,1)

9-60 Driving and Operating

The fast flash conditions are Fuel used to protect the video device from high temperature Use of the recommended fuel is conditions. Once conditions an important part of the proper return to normal the device will maintenance of this vehicle. To help reset and the green indicator will keep the engine clean and maintain stop flashing. optimum vehicle performance, we recommend the use of gasoline During any of these fault conditions, advertised as TOP TIER Detergent the display will be blank and the Gasoline. indicator will flash while the vehicle is in R (Reverse) or until the Look for the TOP TIER label on the conditions return to normal. fuel pump to ensure gasoline meets enhanced detergency standards Vehicles that have a FlexFuel badge Press and hold when the left z developed by auto companies. A list and a yellow fuel cap can use either indicator light is flashing to turn off of marketers providing TOP TIER unleaded gasoline or ethanol fuel the video display along with the left Detergent Gasoline can be found at containing up to 85% ethanol (E85). indicator light. www.toptiergas.com. See Fuel E85 (85% Ethanol) on page 9‑63. For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9‑61. Chevrolet Avalanche Owner Manual - 2012 Black plate (61,1)

Driving and Operating 9-61

Recommended Fuel Gasoline Specifications California Fuel Use regular unleaded gasoline with (U.S. and Canada Only) Requirements a posted octane rating of 87 or At a minimum, gasoline should If the vehicle is certified to meet higher. If the octane rating is less meet ASTM specification California Emissions Standards, it is than 87, an audible knocking noise, D 4814 in the United States or designed to operate on fuels that commonly referred to as spark CAN/CGSB‐3.5 or 3.511 in Canada. meet California specifications. See knock, might be heard when driving. Some gasolines contain an the underhood emission control If this occurs, use a gasoline rated octane-enhancing additive called label. If this fuel is not available in at 87 octane or higher as soon as methylcyclopentadienyl manganese states adopting California Emissions possible. If heavy knocking is heard tricarbonyl (MMT). We recommend Standards, the vehicle will operate when using gasoline rated at against the use of gasolines satisfactorily on fuels meeting 87 octane or higher, the engine containing MMT. See Fuel Additives federal specifications, but emission needs service. on page 9‑62 for additional control system performance might information. be affected. The malfunction indicator lamp could turn on and the vehicle might fail a smog‐check test. See Malfunction Indicator Lamp on page 5‑19. If this occurs, return to your authorized dealer for diagnosis. If it is determined that the condition is caused by the type of fuel used, repairs might not be covered by the vehicle warranty. Chevrolet Avalanche Owner Manual - 2012 Black plate (62,1)

9-62 Driving and Operating

Fuels in Foreign However, some gasolines contain injectors and intake valves. GM Fuel only the minimum amount of System Treatment PLUS is the only Countries additive required to meet U.S. gasoline additive recommended by Never use leaded gasoline or any Environmental Protection Agency General Motors. It is available at other fuel not recommended in the regulations. To help keep fuel your dealer. previous text on fuel. Costly repairs injectors and intake valves clean Gasolines containing oxygenates, caused by use of improper fuel and avoid problems due to dirty such as ethers and ethanol, and would not be covered by the vehicle injectors or valves, look for gasoline reformulated gasolines might warranty. that is advertised as TOP TIER be available in your area. We Detergent Gasoline. Look for the To check the fuel availability, ask an recommend that you use these TOP TIER label on the fuel pump to auto club, or contact a major oil gasolines, if they comply with the ensure gasoline meets enhanced company that does business in the specifications described earlier. detergency standards developed by country where you will be driving. However, E85 (85% ethanol) and the auto companies. A list of other fuels containing more than Fuel Additives marketers providing TOP TIER 15% ethanol must not be used in Detergent Gasoline can be found at vehicles that were not designed for To provide cleaner air, all gasolines www.toptiergas.com. those fuels. in the United States are now For customers who do not use TOP Notice: This vehicle was not required to contain additives that TIER Detergent Gasoline regularly, help prevent engine and fuel system designed for fuel that contains one bottle of GM Fuel System methanol. Do not use fuel deposits from forming, allowing the Treatment PLUS, added to the fuel emission control system to work containing methanol. It can tank at every engine oil change, can corrode metal parts in the fuel properly. In most cases, nothing help clean deposits from fuel should have to be added to the fuel. system and also damage plastic and rubber parts. That damage would not be covered under the vehicle warranty. Chevrolet Avalanche Owner Manual - 2012 Black plate (63,1)

Driving and Operating 9-63

Some gasolines that are We encourage the use of E85 in not meet ASTM or CGSB not reformulated for low vehicles that are designed to use it. specifications can affect driveability emissions can contain an The ethanol in E85 is a “renewable” and could cause the malfunction octane-enhancing additive called fuel, meaning it is made from indicator lamp to come on. As the methylcyclopentadienyl manganese renewable sources such as corn outside temperature approaches tricarbonyl (MMT); ask the attendant and other crops. freezing, ethanol fuel distributors where you buy gasoline whether the Many service stations will not have should supply winter grade ethanol, fuel contains MMT. We recommend an 85% ethanol fuel (E85) pump the same as with unleaded against the use of such gasolines. available. The U.S. Department of gasoline. Fuels containing MMT can reduce Energy has an alternative fuels It is best not to alternate repeatedly spark plug life and affect emission website (www.afdc.energy.gov/afdc/ between gasoline and E85. If you control system performance. The locator/stations/) that can help you do switch fuels, it is recommended malfunction indicator lamp might find E85 fuel. Those stations that do that you add as much fuel as turn on. If this occurs, return to your have E85 should have a label possible — do not add less than dealer for service. indicating ethanol content. Do not 11 L (3 gal) when refueling. You use the fuel if the ethanol content is should drive the vehicle immediately Fuel E85 (85% Ethanol) greater than 85%. after refueling for at least 11 km Vehicles that have a FlexFuel badge At a minimum, E85 should meet (7 mi) to allow the vehicle to adapt and a yellow fuel cap can use either ASTM Specification D 5798 or to the change in ethanol unleaded gasoline or ethanol fuel CGSB Specification 3.512. Filling concentration. containing up to 85% ethanol (E85). the tank with fuel mixtures that do For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9‑61. Chevrolet Avalanche Owner Manual - 2012 Black plate (64,1)

9-64 Driving and Operating

E85 has less energy per liter Filling the Tank (gallon) than gasoline, so you will need to refill the fuel tank more often when using E85 than when { WARNING you are using gasoline. See Filling Fuel vapor burns violently and a the Tank on page 9 64. ‑ fuel fire can cause bad injuries. Notice: Some additives are not To help avoid injuries to you and compatible with E85 fuel and can others, read and follow all the harm the vehicle's fuel system. instructions on the fuel pump Do not add anything to E85. island. Turn off the engine when Damage caused by additives refueling. Do not smoke near fuel would not be covered by the or when refueling the vehicle. Do vehicle warranty. not use cellular phones. Keep The tethered fuel cap is located Notice: This vehicle was not sparks, flames, and smoking behind a hinged fuel door on the designed for fuel that contains materials away from fuel. Do not driver side of the vehicle. If the methanol. Do not use fuel leave the fuel pump unattended vehicle has E85 fuel capability, the containing methanol. It can when refueling the vehicle. This is fuel cap will be yellow and state that E85 or gasoline can be used. See corrode metal parts in the fuel against the law in some places. Fuel E85 (85% Ethanol) on system and also damage plastic Do not re-enter the vehicle while page 9‑63. and rubber parts. That damage pumping fuel. Keep children away would not be covered under the from the fuel pump; never let To remove the fuel cap, turn it vehicle warranty. children pump fuel. slowly counterclockwise. It will require more effort to turn the fuel cap on the last turn as you loosen it. Chevrolet Avalanche Owner Manual - 2012 Black plate (65,1)

Driving and Operating 9-65

When replacing the fuel cap, { WARNING insert the tether in its hole before { WARNING tightening the cap. Turn the fuel cap Fuel can spray out on you if you clockwise until it clicks. It will require If a fire starts while you are open the fuel cap too quickly. more effort to turn the fuel cap on refueling, do not remove the If you spill fuel and then the last turn as you tighten it. Make nozzle. Shut off the flow of fuel by something ignites it, you could sure the cap is fully installed. The shutting off the pump or by be badly burned. This spray can diagnostic system can determine if notifying the station attendant. happen if the tank is nearly full, the fuel cap has been left off or Leave the area immediately. and is more likely in hot weather. improperly installed. This would Open the fuel cap slowly and wait allow fuel to evaporate into the Notice: If a new fuel cap is for any hiss noise to stop. Then atmosphere. See Malfunction needed, be sure to get the right unscrew the cap all the way. Indicator Lamp on page 5‑19. type of cap from your dealer. The The TIGHTEN GAS CAP message wrong type of fuel cap might not Be careful not to spill fuel. Do not displays on the Driver Information fit properly, might cause the top off or overfill the tank and wait a Center (DIC) if the fuel cap is not malfunction indicator lamp to few seconds after you have finished properly installed. See Fuel System light, and could damage the fuel pumping before removing the Messages on page 5‑39 for more tank and emissions system. See nozzle. Clean fuel from painted information. Malfunction Indicator Lamp on surfaces as soon as possible. See page 5‑19. Exterior Care on page 10‑96. Chevrolet Avalanche Owner Manual - 2012 Black plate (66,1)

9-66 Driving and Operating

Filling a Portable Fuel WARNING (Continued) Towing Container General Towing . Bring the fill nozzle in contact { WARNING with the inside of the fill Information Never fill a portable fuel container opening before operating the Only use towing equipment that has while it is in the vehicle. Static nozzle. Contact should be been designed for the vehicle. electricity discharge from the maintained until the filling is Contact your dealer or trailering container can ignite the fuel complete. dealer for assistance with preparing the vehicle for towing a trailer. vapor. You can be badly burned . Do not smoke while and the vehicle damaged if this pumping fuel. See the following trailer towing occurs. To help avoid injury to you information in this section: . Do not use a cellular phone and others: while pumping fuel. . For information on driving while . Dispense fuel only into towing a trailer, see “Driving approved containers. Characteristics and Towing Tips.” . Do not fill a container while it is inside a vehicle, in a . For maximum vehicle and trailer vehicle's trunk, pickup bed, weights, see “Trailer Towing.” or on any surface other than the ground. (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (67,1)

Driving and Operating 9-67

. For information on equipment to Driving Characteristics . Then, during the first 800 km tow a trailer, see “Towing (500 miles) that a trailer is Equipment.” and Towing Tips towed, do not drive over 80 km/h For information on towing a disabled Pulling a Trailer (50 mph) and do not make starts vehicle, see Towing the Vehicle on at full throttle. This helps the Here are some important points: engine and other parts of the page 10‑91. For information on towing the vehicle behind another . There are many different laws, vehicle wear in at the heavier vehicle such as a motor home, see including speed limit restrictions, loads. Recreational Vehicle Towing on having to do with trailering. . Vehicles can tow in D (Drive). page 10‑91. Make sure the rig will be legal, Shift the transmission to a lower not only where you live but also gear if the transmission shifts where you will be driving. too often under heavy loads and/ A good source for this or hilly conditions. information can be state or Important considerations that have provincial police. to do with weight: . Consider using a sway control. . The weight of the trailer. See “Hitches” in Towing Equipment on page 9‑75. . The weight of the trailer tongue. . Do not tow a trailer at all during . The weight on the vehicle's tires. the first 800 km (500 miles) the . The weight of the trailering new vehicle is driven. The combination. engine, axle or other parts could be damaged. Chevrolet Avalanche Owner Manual - 2012 Black plate (68,1)

9-68 Driving and Operating

Driving with a Trailer Before starting, check all trailer WARNING (Continued) hitch parts and attachments, safety chains, electrical connectors, { WARNING . Fully open the air outlets on lamps, tires and mirrors. If the trailer or under the instrument has electric brakes, start the When towing a trailer, exhaust panel. gases may collect at the rear of combination moving and then apply the vehicle and enter if the . Adjust the Climate Control the trailer brake controller by hand liftgate, trunk/hatch, or rear-most system to a setting that to be sure the brakes work. window is open. brings in only outside air and During the trip, check occasionally set the fan speed to the Engine exhaust contains Carbon to be sure that the load is secure highest setting. See Climate and the lamps and any trailer Monoxide (CO) which cannot be Control System in the Index. brakes still work. seen or smelled. It can cause For more information about unconsciousness and even death. Carbon Monoxide, see Engine Following Distance To maximize safety when towing Exhaust on page 9‑31. Stay at least twice as far behind the a trailer: vehicle ahead as you would when driving the vehicle without a trailer. . Have the exhaust system Towing a trailer requires a certain This can help to avoid heavy inspected for leaks and make amount of experience. The braking and sudden turns. necessary repairs before combination you are driving is starting a trip. longer and not as responsive as the Passing vehicle itself. Get acquainted with . Never drive with the liftgate, More passing distance is trunk/hatch, or rear-most the handling and braking of the rig before setting out for the open road. needed when towing a trailer. The window open. combination will not accelerate (Continued) as quickly and is longer so it is necessary to go much farther beyond the passed vehicle before returning to the lane. Chevrolet Avalanche Owner Manual - 2012 Black plate (69,1)

Driving and Operating 9-69

Backing Up If the trailer turn signal bulbs burn When towing at high altitude on out, the arrows on the instrument steep uphill grades, consider the Hold the bottom of the steering panel will still flash for turns. It is following: Engine coolant will boil at wheel with one hand. Then, to move important to check occasionally to a lower temperature than at normal the trailer to the left, move that hand be sure the trailer bulbs are still altitudes. If the engine is turned off to the left. To move the trailer to the working. immediately after towing at high right, move your hand to the right. altitude on steep uphill grades, the Always back up slowly and, Driving on Grades vehicle may show signs similar to if possible, have someone engine overheating. To avoid this, guide you. Reduce speed and shift to a lower gear before starting down a long or let the engine run while parked, Making Turns steep downgrade. If the preferably on level ground, with the transmission is not shifted down, the automatic transmission in P (Park) Notice: Making very sharp turns brakes might get hot and no longer for a few minutes before turning the while trailering could cause the work well. engine off. If the overheat warning trailer to come in contact with the comes on, see Engine Overheating vehicle. The vehicle could be Vehicles can tow in D (Drive). Shift on page 10‑22. damaged. Avoid making very the transmission to a lower gear if sharp turns while trailering. the transmission shifts too often under heavy loads and/or hilly When turning with a trailer, make conditions. wider turns than normal. Do this so the trailer will not strike soft The tow/haul mode may be used if shoulders, curbs, road signs, trees the transmission shifts too often. or other objects. Avoid jerky or See Tow/Haul Mode Light on sudden maneuvers. Signal well in page 5‑23. advance. Chevrolet Avalanche Owner Manual - 2012 Black plate (70,1)

9-70 Driving and Operating

Parking on Hills 2. Have someone place chocks under the trailer wheels. WARNING (Continued) { WARNING 3. When the wheel chocks are in If the engine has been left place, release the regular brakes running, the vehicle can move Parking the vehicle on a hill with until the chocks absorb the load. suddenly. You or others could be the trailer attached can be injured. To be sure the vehicle will dangerous. If something goes 4. Reapply the brake pedal. Then apply the parking brake and shift not move, even when on fairly wrong, the rig could start to move. into P (Park). level ground, use the steps that People can be injured, and both follow. the vehicle and the trailer can be 5. If the vehicle is four-wheel-drive damaged. When possible, always and has a two-speed transfer Always put the shift lever fully in park the rig on a flat surface. case, be sure the transfer case P (Park) with the parking brake is in a drive gear and not in firmly set. N (Neutral). If parking the rig on a hill: If the transfer case on a 6. Release the brake pedal. four-wheel-drive vehicle is in 1. Press the brake pedal, but do N (Neutral), the vehicle will be not shift into P (Park) yet. Turn { WARNING the wheels into the curb if facing free to roll, even if the shift lever is in P (Park). Be sure the transfer downhill or into traffic if facing It can be dangerous to get out of uphill. case is in a drive gear — not in the vehicle if the shift lever is not N (Neutral). fully in P (Park) with the parking brake firmly set. The vehicle can roll. (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (71,1)

Driving and Operating 9-71

Leaving After Parking on a Hill Check periodically to see that all hitch nuts and bolts are tight. WARNING (Continued) 1. Apply and hold the brake pedal. 2. Start the engine. Trailer Towing repairs would not be covered by 3. Shift into a gear. the vehicle warranty. Pull a trailer Do not tow a trailer during break‐in. only if all the steps in this section 4. Release the parking brake. See New Vehicle Break-In on have been followed. Ask your page 9‑22 for more information. 5. Let up on the brake pedal. dealer for advice and information about towing a trailer with the 6. Drive slowly until the trailer is { WARNING clear of the chocks. vehicle. 7. Stop and have someone pick up The driver can lose control when and store the chocks. pulling a trailer if the correct Notice: Pulling a trailer equipment is not used or the improperly can damage the Maintenance When Trailer vehicle is not driven properly. For vehicle and result in costly Towing example, if the trailer is too repairs not covered by the vehicle warranty. To pull a trailer The vehicle needs service more heavy, the brakes may not work well — or even at all. The driver correctly, follow the advice in this often when pulling a trailer. See section and see your dealer for Maintenance Schedule on and passengers could be seriously injured. The vehicle may important information about page 11‑3. Things that are towing a trailer with the vehicle. especially important in trailer also be damaged; the resulting operation are automatic (Continued) transmission fluid, engine oil, axle lubricant, belts, cooling system and brake system. It is a good idea to inspect these before and during the trip. Chevrolet Avalanche Owner Manual - 2012 Black plate (72,1)

9-72 Driving and Operating

To identify the trailering capacity of The following information has many Trailer weight rating (TWR) is the vehicle, read the information in time-tested, important trailering tips calculated assuming the tow vehicle “Weight of the Trailer” that appears and safety rules. Many of these are has only the driver but all required later in this section. important for your safety and that of trailering equipment. Weight of Trailering is different than just your passengers. So please read additional optional equipment, driving the vehicle by itself. this section carefully before pulling a passengers, and cargo in the tow Trailering means changes in trailer. vehicle must be subtracted from the trailer weight rating. handling, acceleration, braking, Weight of the Trailer durability, and fuel economy. Use the following chart to determine Successful, safe trailering takes How heavy can a trailer safely be? how much the vehicle can weigh, correct equipment, and it has to be It depends on how the rig is used. based upon the vehicle model and used properly. Speed, altitude, road grades, options. outside temperature, and how much Notice: Using a fifth-wheel or the vehicle is used to pull a trailer goose-neck hitch device on the are all important. It can depend on vehicle could damage the vehicle. any special equipment on the The repairs would not be covered vehicle, and the amount of tongue by the vehicle warranty. Do not weight the vehicle can carry. See use a fifth-wheel or goose-neck “Weight of the Trailer Tongue” later hitch device on the vehicle. in this section for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (73,1)

Driving and Operating 9-73

Vehicle Axle Ratio Maximum Trailer Weight GCWR * 1500 Series 2WD 5.3LV8 3.08 2 313 kg (5,100 lbs) 4 990 kg (11,000 lbs) 5.3LV8 3.42 2 540 kg (5,600 lbs) 5 216 kg (11,500 lbs) 5.3LV8 K5L HD Cooling Pkg 3.42 3 674 kg (8,100 lbs) 6 350 kg (14,000 lbs) 1500 Series 4WD 5.3LV8 3.08 2 268 kg (5,000 lbs) 4 990 kg (11,000 lbs) 5.3LV8 3.42 2 495 kg (5,500 lbs) 5 216 kg (11,500 lbs) 5.3LV8 K5L HD Cooling Pkg 3.42 3 629 kg (8,000 lbs) 6 350 kg (14,000 lbs) *The Gross Combination Weight Rating (GCWR) is the total allowable weight of the completely loaded vehicle and trailer including any passengers, cargo, equipment and conversions. The GCWR for the vehicle should not be exceeded.

Ask your dealer for trailering Weight of the Trailer Tongue the people who will be riding in the information or advice, or write us at vehicle as well as trailer tongue The tongue load (A) of any trailer is our Customer Assistance Offices. weight. Vehicle options, equipment, very important because it is also See Customer Assistance Offices passengers, and cargo in the part of the vehicle weight. The (U.S. and Canada) on page 13 4 or vehicle reduce the amount of ‑ Gross Vehicle Weight (GVW) Customer Assistance Offices tongue weight the vehicle can carry, includes the curb weight of the (Mexico) on page 13 5 for more which will also reduce the trailer ‑ vehicle, any cargo carried in it, and information. weight the vehicle can tow. Chevrolet Avalanche Owner Manual - 2012 Black plate (74,1)

9-74 Driving and Operating

See Vehicle Load Limits on Maximum Tongue page 9‑16 for more information Vehicle Series Hitch Type Weight about the vehicle's maximum load capacity. 1500 Weight Carrying 272 kg (600 lbs) 1500 Weight Distributing 499 kg (1,100 lbs)

Do not exceed the maximum the GVWR (Gross Vehicle Weight allowable tongue weight for the Rating) or the RGAWR (Rear Gross vehicle. Choose the shortest hitch Axle Weight Rating). See “Total extension that will position the hitch Weight on the Vehicle's Tires” later ball closest to the vehicle. This will in this section for more information. help reduce the effect of trailer After loading the trailer, weigh tongue weight on the rear axle. the trailer and then the tongue, Trailering may be limited by the separately, to see if the weights are vehicle's ability to carry tongue proper. If they are not, adjustments weight. Tongue or kingpin weight might be made by moving some Trailer tongue weight (A) should be cannot cause the vehicle to exceed items around in the trailer. 10 percent to 15 percent of the loaded trailer weight (B) up to the maximums for vehicle series and hitch type. Chevrolet Avalanche Owner Manual - 2012 Black plate (75,1)

Driving and Operating 9-75

Total Weight on the trailer combination, fully loaded for Consider using sway controls Vehicle's Tires the trip, getting individual weights with any trailer. Ask a trailering for each of these items. professional about sway controls or Be sure the vehicle's tires are refer to the trailer manufacturer's inflated to the inflation pressures recommendations and instructions. found on the Certification label on Towing Equipment the drivers door or see Vehicle Load Hitches Weight‐Distributing Hitch Limits on page 9‑16 for more Adjustment information. Make sure not to The correct hitch equipment helps exceed the GVWR limit for the maintain combination control. Many vehicle, or the RGAWR, with the tow trailers can be towed with a weight vehicle and trailer fully loaded for carrying hitch which simply features the trip including the weight of the a coupler latched to the hitch ball, trailer tongue. If using a weight or a tow eye latched to a pintle distributing hitch, make sure not to hook. Other trailers may require a exceed the RGAWR before applying weight distributing hitch that uses the weight distribution spring bars. spring bars to distribute the trailer tongue weight among the two Weight of the Trailering vehicle and trailer axles. See Combination “Weight of the Trailer Tongue” in Trailer Towing on page 9 71 for It is important that the combination ‑ rating limits with various hitch types. of the tow vehicle and trailer A. Body to Ground Distance does not exceed any of its weight If a step-bumper hitch will be used, ratings — GCWR, GVWR, RGAWR, the bumper could be damaged in B. Front of Vehicle Trailer Weight Rating or Tongue sharp turns. Make sure there When using a weight-distributing Weight. The only way to be sure it is is ample room when turning to avoid hitch, the spring bars should be not exceeding any of these ratings contact between the trailer and the adjusted so the distance (A) is the is to weigh the tow vehicle and bumper. same after coupling the trailer to the tow vehicle and adjusting the hitch. Chevrolet Avalanche Owner Manual - 2012 Black plate (76,1)

9-76 Driving and Operating

Safety Chains the instructions for the trailer brakes The seven-wire harness contains so they are installed, adjusted and the following trailer circuits: Always attach chains between the maintained properly. vehicle and the trailer. Cross the . Yellow: Left Stop/Turn Signal Do not tap into the vehicle's safety chains under the tongue of . Dark Green: Right Stop/Turn the trailer to help prevent the tongue hydraulic system. Signal from contacting the road if it becomes separated from the hitch. Trailer Wiring Harness . Brown: Taillamps Instructions about safety chains Heavy-Duty Trailer Wiring Harness . White: Ground may be provided by the hitch Package . manufacturer or by the trailer Light Green: Back-up Lamps manufacturer. If the trailer being . Red: Battery Feed towed weighs up to 2 271 kg . Dark Blue: Trailer Brake (5,000 lbs) with a factory-installed step bumper, safety chains may be If charging a remote (non-vehicle) attached to the attaching points on battery, press the tow/haul mode the bumper, otherwise, safety button located at the end of the shift chains should be attached to holes lever. This will boost the vehicle on the trailer hitch platform. Always system voltage and properly charge leave just enough slack so the the battery. If the trailer is too light combination can turn. Never allow for tow/haul mode, turn on the safety chains to drag on the ground. headlamps as a second way to boost the vehicle system and Trailer Brakes charge the battery. The vehicle has a seven-pin A loaded trailer that weighs more universal heavy-duty trailer than 900 kg (2,000 lbs) needs to connector attached to the rear have its own brake system that is bumper beam next to the integrated adequate for the weight of the trailer hitch. trailer. Be sure to read and follow Chevrolet Avalanche Owner Manual - 2012 Black plate (77,1)

Driving and Operating 9-77

Electric Brake Control Wiring Do not power both ITBC and Tow/Haul is a feature that assists Provisions aftermarket controllers to control the when pulling a heavy trailer or a trailer brakes at the same time. large or heavy load. See Tow/Haul These wiring provisions are Mode on page 9‑36 for more included with the vehicle as part of Tow/Haul Mode information. the trailer wiring package. These provisions are for an electric brake Tow/Haul is designed to be most controller. The instrument panel effective when the vehicle and contains blunt cut wires near the trailer combined weight is at least data link connector for the trailer 75 percent of the vehicle's Gross brake controller. The harness Combined Weight Rating (GCWR). contains the following wires: See “Weight of the Trailer” in Trailer Towing on page 9‑71. Tow/Haul is . Dark Blue: Brake Signal to Pressing this button at the end of most useful under the following Trailer Connector the shift lever turns on and off the driving conditions: . tow/haul mode. Red/Black: Battery . When pulling a heavy trailer or a . Light Blue/White: Brake Switch large or heavy load through rolling terrain. . White: Ground . When pulling a heavy trailer or a It should be installed by your dealer large or heavy load in stop and or a qualified service center. go traffic. If the vehicle is equipped with an . When pulling a heavy trailer or a ITBC, the blunt cuts exist, but are This indicator light on the instrument large or heavy load in busy not connected further in the panel cluster comes on when the parking lots where improved low harness. If an aftermarket trailer tow/haul mode is on. speed control of the vehicle is brake controller is installed, the desired. ITBC must be disconnected. Chevrolet Avalanche Owner Manual - 2012 Black plate (78,1)

9-78 Driving and Operating

Operating the vehicle in Tow/Haul This symbol is located on the Trailer all of these systems are fully when lightly loaded or with no trailer Brake Control Panel on vehicles operational to ensure full at all will not cause damage. with an Integrated Trailer Brake functionality of the ITBC system. However, there is no benefit to the Control System. The power output The ITBC system is powered selection of Tow/Haul when the to the trailer brakes is based on the through the vehicle's electrical vehicle is unloaded. Such a amount of brake pressure being system. Turning the ignition off will selection when unloaded may applied by the vehicle’s brake also turn off the ITBC system. The result in unpleasant engine and system. This available power output ITBC system is fully functional only transmission driving characteristics to the trailer brakes can be adjusted when the ignition is in ON or and reduced fuel economy. Tow/ to a wide range of trailering in RUN. Haul is recommended only when situations. The ITBC system can only be used pulling a heavy trailer or a large or The ITBC system is integrated with heavy load. with trailers with electric brakes. the vehicle’s brake, anti‐lock brake and StabiliTrak systems. In trailering Integrated Trailer Brake { WARNING Control System conditions that cause the vehicle’s anti lock brake or StabiliTrak ‐ Connecting a trailer that is not systems to activate, power sent to the trailer's brakes will be compatible with the ITBC system automatically adjusted to minimize may result in reduced or complete trailer wheel lock-up. This does not loss of trailer braking. There imply that the trailer has the may be an increase in stopping StabiliTrak system. distance or trailer instability which could result in personal injury or The vehicle may have an Integrated If the vehicle’s brake, anti‐lock damage to the vehicle, trailer, brake or StabiliTrak systems are not Trailer Brake Control (ITBC) system or other property. An aftermarket functioning properly, the ITBC for electric trailer brakes. controller may be available for system may not be fully functional or may not function at all. Make sure (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (79,1)

Driving and Operating 9-79

. The trailer and vehicle are The ITBC system has a control WARNING (Continued) properly loaded for the towing panel located on the instrument condition. panel to the left of the steering use with trailers with surge, air, The ITBC system is a factory column. The control panel allows or electric over hydraulic trailer ‐ ‐ installed item. Out of factory adjustment to the amount of output, brake systems. To determine the ‐ ‐ installation of this system should not referred to as trailer gain, available type of brakes on the trailer and be attempted. GM is not responsible to the electric trailer brakes and the availability of controllers, for warranty or performance of the allows manual application the trailer check with your trailer system resulting from out‐of‐factory brakes. The Trailer Brake Control manufacturer or dealer. installation. Panel is used along with the Trailer Brake Display Page on the DIC to Trailer Brake Control Panel When trailering, make sure of the adjust and display power output to following: the trailer brakes. . The ITBC system is used only Trailer Brake DIC Display Page with trailers that are equipped The ITBC system displays with electric brakes. messages into the vehicle’s Driver . All applicable local and federal Information Center (DIC). See Driver laws and regulations are Information Center (DIC) on followed. page 5‑26 for more information. . All electrical and mechanical The display page indicates Trailer connections to the trailer are Gain setting, power output to the made correctly. electric trailer brakes, trailer connection and system operational . The trailer’s brakes are in proper status. working condition. A. Manual Trailer Brake Apply Lever B. Trailer Gain Adjustment Buttons Chevrolet Avalanche Owner Manual - 2012 Black plate (80,1)

9-80 Driving and Operating

The Trailer Brake Display Page can pressing the odometer trip stem or TRAILER OUTPUT – This is be displayed by performing any of the DIC Vehicle Information button displayed any time a trailer with the following actions: (if equipped) before the Trailer electric brakes is connected. Output Brake Display Page can be to the electric brakes is based on . Scrolling through the DIC menu pages using the odometer trip displayed and Trailer Gain can be the amount of vehicle braking stem or the DIC Vehicle adjusted. present and relative to the Trailer Gain setting. Output is displayed Information button (if equipped). TRAILER GAIN – This setting is displayed anytime the Trailer Brake from 0 to 10 bars for each gain . Pressing a Trailer Gain Display Page is active. This setting setting. button – If the Trailer Brake Display Page is not currently can be adjusted from 0.0 to 10.0 The Trailer Output will indicate “--- displayed, pressing a Trailer with either a trailer connected or ---“ on the Trailer Brake Display Gain button will first recall the disconnected. To adjust the Trailer Page whenever the following occur: Gain, press one of the Trailer Gain current Trailer Gain setting. After . No trailer is connected. the Trailer Brake Display Page is adjustment buttons located on the . A trailer without electric brakes displayed, each press and Trailer Brake Control Panel. Press and hold a gain button to cause the is connected (no DIC message release of the gain buttons will is displayed). then cause the Trailer Gain Trailer Gain to continuously adjust. setting to change. To turn the output to the trailer off, . A trailer with electric brakes has adjust the Trailer Gain setting to become disconnected (a . Activating the Manual Trailer 0.0 (zero). CHECK TRAILER WIRING Brake Apply lever 0.0 (zero) gain is the factory message will also be displayed . Connecting a trailer equipped default setting. To properly adjust on the DIC). with electric trailer brakes trailer gain, see the Trailer Gain . There is a fault present in the All DIC warning and service Adjustment Procedure later in this wiring to the electric trailer messages must first be section. brakes (a CHECK TRAILER acknowledged by the driver by WIRING message will also be displayed on the DIC). Chevrolet Avalanche Owner Manual - 2012 Black plate (81,1)

Driving and Operating 9-81

. There is a fault in the ITBC Trailer Gain Adjustment Procedure electrical connections. See system (a SERVICE TRAILER Trailer Gain should be set for a Vehicle Load Limits on BRAKE SYSTEM message will page 9‑16 for more information. also be displayed in the DIC). specific trailering condition and must be adjusted any time vehicle 3. After the electrical connection is Manual Trailer Brake Apply loading, trailer loading or road made to a trailer equipped with The Manual Trailer Brake Apply surface conditions change. electric brakes: Lever is located on the Trailer Setting the Trailer Gain properly is . A TRAILER CONNECTED Brake Control Panel and is used to needed for the best trailer stopping message will be briefly apply the trailer’s electric brakes performance. A trailer that is displayed on the DIC independent of the vehicle’s brakes. over-gained may result in locked display. This lever is used in the Trailer Gain trailer brakes. A trailer that is . The Trailer Brake Display Adjustment Procedure to properly under-gained may result in not Page will appear on the adjust the power output to the trailer enough trailer braking. Both of these DIC showing TRAILER brakes. Sliding the lever to the left conditions may result in poorer GAIN and TRAILER will apply only the trailer brakes. stopping and stability of the vehicle OUTPUT. The power output to the trailer is and trailer. indicated in the Trailer Brake . In the Trailer Output display Use the following procedure to Display Page in the DIC. If the on the DIC, “------“ will correctly adjust Trailer Gain for each vehicle s service brakes are applied disappear if there is no ’ towing condition: while using the Manual Trailer Brake error present. Connecting a Apply Lever, the trailer output power 1. Make sure the trailer brakes are trailer without electric will be the greater of the two. in proper working condition. brakes will not clear the six dashed lines. The trailer and the vehicle's brake 2. Connect a properly loaded trailer lamps will come on when either to the vehicle and make all 4. Adjust the Trailer Gain by using vehicle braking or manual trailer necessary mechanical and the gain adjustment (+ / -) brakes are applied. buttons on the Trailer Brake Control Panel. Chevrolet Avalanche Owner Manual - 2012 Black plate (82,1)

9-82 Driving and Operating

5. Drive the vehicle with the trailer 7. Re-adjust Trailer Gain any time If the disconnect occurs while attached on a level road surface vehicle loading, trailer loading or the vehicle is stationary, this representative of the towing road surface conditions change message will automatically turn condition and free of traffic at or if trailer wheel lock-up is off in about 30 seconds. This about 32 to 40 km/h (20 to noticed at any time while towing message will also turn off if the 25 mph) and fully apply the driver acknowledges this Manual Trailer Brake Apply Other ITBC Related DIC Messages message off or if the trailer lever. In addition to displaying TRAILER harness is re-connected. Adjusting trailer gain at speeds GAIN and TRAILER OUTPUT If the disconnect occurs while lower than 32 to 40 km/h (20 to through the DIC, trailer connection the vehicle is moving, this 25 mph) may result in an and ITBC system status is displayed message will continue until the incorrect gain setting. in the DIC. ignition is turned off. This 6. Adjust the Trailer Gain to just TRAILER CONNECTED – This message will also turn off if the below the point of trailer wheel message will be briefly displayed driver acknowledges this lock-up, indicated by trailer when a trailer with electric brakes is message off or if the trailer wheel squeal or tire smoke when first connected to the vehicle. This harness is re-connected. a trailer wheel locks. message will automatically turn off 2. There is an electrical fault in the in about 10 seconds. The driver can Trailer wheel lock-up may not wiring to the electric trailer also acknowledge this message brakes. This message will occur if towing a heavily loaded before it automatically turns off. trailer. In this case, adjust the continue as long as there is an Trailer Gain to the highest CHECK TRAILER WIRING – This electrical fault in the trailer allowable setting for the towing message will be displayed if: wiring. This message will condition. 1. The ITBC system first also turn off if the driver determines connection to a acknowledges this message off. trailer with electric brakes and then the trailer harness becomes disconnected from the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (83,1)

Driving and Operating 9-83

To determine if the electrical fault is to an authorized GM dealer to have Trailer Sway on the vehicle side or trailer side of the ITBC system diagnosed and the trailer wiring harness repaired. Control (TSC) connection, do the following: If either the CHECK TRAILER Vehicles with StabiliTrak have a 1. Disconnect the trailer wiring WIRING or SERVICE TRAILER Trailer Sway Control (TSC) feature. harness from the vehicle. BRAKE SYSTEM message is If the vehicle is towing a trailer and the system detects that the trailer is 2. Turn the ignition OFF. displayed while driving the vehicle, power is no longer available to the swaying, the vehicle brakes are 3. Wait 10 seconds, then turn the trailer brakes. When traffic applied without the driver pressing ignition back to RUN. conditions allow, carefully pull the the brake pedal. If the vehicle is vehicle over to the side of the road equipped with the Integrated Trailer 4. If the CHECK TRAILER WIRING Brake Control (ITBC) system, message re-appears, the and turn the ignition off. Check the wiring connection to the trailer and StabiliTrak may also apply the trailer electrical fault is on the brakes. The TCS/StabiliTrak vehicle side. turn the ignition back on. If either of these messages continues, either warning light will flash on the If the CHECK TRAILER WIRING the vehicle or trailer needs service. instrument panel cluster to notify the message only re-appears when driver to reduce speed. If the trailer connecting the trailer wiring An authorized GM dealer may be continues to sway, StabiliTrak will harness to the vehicle, the able to diagnose and repair reduce engine torque to help slow electrical fault is on the problems with the trailer. However, the vehicle. See StabiliTrak® trailer side. any diagnosis and repair of the System on page 9‑46 for more trailer is not covered under the information. SERVICE TRAILER BRAKE vehicle warranty. Please contact SYSTEM – This message will be your trailer dealer for assistance Adding non‐dealer accessories can displayed when there is a problem with trailer repairs and trailer affect the vehicle performance. See with the ITBC system. If this warranty information. Accessories and Modifications on message persists over multiple page 10‑3 for more information. ignition cycles there is problem with the ITBC system. Take the vehicle Chevrolet Avalanche Owner Manual - 2012 Black plate (84,1)

9-84 Driving and Operating

Conversions and Add-on equipment can drain the vehicle's 12‐volt battery, even if the Add-Ons vehicle is not operating. The vehicle has an airbag system. Add-On Electrical Before attempting to add anything Equipment electrical to the vehicle, see Servicing the Airbag-Equipped Notice: Do not add anything Vehicle on page 3‑34 and Adding electrical to the vehicle unless Equipment to the Airbag-Equipped you check with your dealer first. Vehicle on page 3‑34. Some electrical equipment can damage the vehicle and the damage would not be covered by the vehicle's warranty. Some add-on electrical equipment can keep other components from working as they should. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Vehicle Care 10-1

Engine Fan ...... 10-25 Taillamps, Turn Signal, Vehicle Care Power Steering Fluid ...... 10-25 Sidemarker, Stoplamps, Washer Fluid ...... 10-26 and Back-Up Lamps ...... 10-38 Brakes ...... 10-27 License Plate Lamp ...... 10-39 General Information Brake Fluid ...... 10-28 Replacement Bulbs ...... 10-39 General Information ...... 10-2 Battery ...... 10-30 California Proposition Four-Wheel Drive ...... 10-30 Electrical System 65 Warning ...... 10-2 Front Axle ...... 10-31 Electrical System California Perchlorate Rear Axle ...... 10-31 Overload ...... 10-40 Materials Requirements . . . . 10-3 Starter Switch Check ...... 10-33 Fuses and Circuit Accessories and Automatic Transmission Shift Breakers ...... 10-41 Modifications ...... 10-3 Lock Control Function Engine Compartment Fuse Vehicle Checks Check ...... 10-33 Block ...... 10-41 Ignition Transmission Lock Instrument Panel Fuse Doing Your Own Block ...... 10-46 Service Work ...... 10-4 Check ...... 10-34 Hood ...... 10-5 Park Brake and P (Park) Wheels and Tires Engine Compartment Mechanism Check ...... 10-34 Tires ...... 10-49 Overview ...... 10-6 Wiper Blade Tire Sidewall Labeling ...... 10-50 Engine Oil ...... 10-8 Replacement ...... 10-35 Tire Designations ...... 10-52 Engine Oil Life System . . . . . 10-11 Glass Replacement ...... 10-35 Tire Terminology and Automatic Transmission Headlamp Aiming Definitions ...... 10-53 Fluid ...... 10-13 Headlamp Aiming ...... 10-35 Tire Pressure ...... 10-56 Engine Air Cleaner/Filter . . . . 10-16 Tire Pressure Monitor Cooling System ...... 10-18 Bulb Replacement System ...... 10-58 Engine Coolant ...... 10-18 Bulb Replacement ...... 10-38 Tire Pressure Monitor Engine Overheating ...... 10-22 Halogen Bulbs ...... 10-38 Operation ...... 10-59 Overheated Engine Tire Inspection ...... 10-62 Protection Tire Rotation ...... 10-62 Operating Mode ...... 10-24 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

10-2 Vehicle Care

When It Is Time for New General Information California Proposition Tires ...... 10-63 Buying New Tires ...... 10-64 For service and parts needs, visit 65 Warning Different Size Tires and your dealer. You will receive Most motor vehicles, including this Wheels ...... 10-66 genuine GM parts and GM-trained one, contain and/or emit chemicals Uniform Tire Quality and supported service people. known to the State of California to Grading ...... 10-66 Genuine GM parts have one of cause cancer and birth defects or Wheel Alignment and Tire these marks: other reproductive harm. Engine Balance ...... 10-68 exhaust, many parts and systems, Wheel Replacement ...... 10-68 many fluids, and some component Tire Chains ...... 10-69 wear by-products contain and/or If a Tire Goes Flat ...... 10-70 emit these chemicals. Tire Changing ...... 10-72 Secondary Latch System . . . 10-83 Full-Size Spare Tire ...... 10-86 Jump Starting Jump Starting ...... 10-86 Towing Towing the Vehicle ...... 10-91 Recreational Vehicle Towing ...... 10-91 Appearance Care Exterior Care ...... 10-96 Interior Care ...... 10-99 Floor Mats ...... 10-102 Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Vehicle Care 10-3

California Perchlorate Accessories and Damage to vehicle components Materials Requirements Modifications resulting from modifications or the installation or use of non‐GM Certain types of automotive Adding non‐dealer accessories or certified parts, including control applications, such as airbag making modifications to the vehicle module or software modifications, is initiators, seat belt pretensioners, can affect vehicle performance and not covered under the terms of the and lithium batteries contained in safety, including such things as vehicle warranty and may affect Remote Keyless Entry transmitters, airbags, braking, stability, ride and remaining warranty coverage for may contain perchlorate materials. handling, emissions systems, affected parts. Special handling may be necessary. aerodynamics, durability, and GM Accessories are designed to For additional information, see electronic systems like antilock complement and function with other www.dtsc.ca.gov/hazardouswaste/ brakes, traction control, and stability systems on the vehicle. See your perchlorate. control. These accessories or dealer to accessorize the vehicle modifications could even cause using genuine GM Accessories malfunction or damage not covered installed by a dealer technician. by the vehicle warranty. Also, see Adding Equipment to the Airbag-Equipped Vehicle on page 3‑34. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

10-4 Vehicle Care

Vehicle Checks If doing some of your own service WARNING (Continued) work, use the proper service Doing Your Own manual. It tells you much more . Be sure to use the proper about how to service the vehicle Service Work nuts, bolts, and other than this manual can. To order the fasteners. Metric and English proper service manual, see Service Publications Ordering Information { WARNING fasteners can be easily on page 13 16. confused. If the wrong ‑ You can be injured and the fasteners are used, parts This vehicle has an airbag system. vehicle could be damaged if you can later break or fall off. Before attempting to do your own try to do service work on a vehicle You could be hurt. service work, see Servicing the without knowing enough about it. Airbag-Equipped Vehicle on . Be sure you have sufficient page 3‑34. knowledge, experience, the Keep a record with all parts receipts proper replacement parts, and list the mileage and the date of and tools before attempting any service work performed. See any vehicle Maintenance Records on maintenance task. page 11‑15. (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Vehicle Care 10-5

Hood 3. Push the secondary hood release to the right. To open the hood: 4. Lift the hood. Before closing the hood, be sure all the filler caps are on properly. Then bring the hood from full open to within 152 mm (6 in) from the closed position, pause, then push the front center of the 1. Pull the handle with this symbol hood with a swift, firm motion to on it. It is located inside the fully close the hood. vehicle to the lower left of the steering wheel. 2. Then go to the front of the vehicle and locate the secondary hood release, near the center of the grille. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

10-6 Vehicle Care

Engine Compartment Overview 5.3L V8 Engine Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Vehicle Care 10-7

A. Engine Air Cleaner/Filter on F. Automatic Transmission J. Power Steering Fluid Reservoir. page 10‑16. Dipstick (Out of View). See See Power Steering Fluid on B. Coolant Surge Tank and “Checking the Fluid Level” page 10‑25. Pressure Cap. See Cooling under Automatic Transmission K. Brake Master Cylinder Fluid on page 10 13. System on page 10‑18. ‑ Reservoir. See “Brake Fluid” C. Remote Positive (+) Terminal. G. Engine Oil Fill Cap. See “When under Brake Fluid on See Jump Starting on to Add Engine Oil” under page 10‑28. Engine Oil on page 10 8. page 10‑86. ‑ L. Engine Compartment Fuse H. Engine Oil Dipstick (Out of Block on page 10 41. D. Battery on page 10‑30. ‑ View). See “Checking Engine M. Windshield Washer Fluid E. Remote Negative (−) Terminal Oil” under Engine Oil on (Out of View). See Jump Reservoir. See “Adding Washer page 10‑8. Fluid under Washer Fluid on Starting on page 10‑86. ” I. Engine Cooling Fan (Out of page 10‑26. View). See Cooling System on page 10‑18. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

10-8 Vehicle Care

Engine Oil . Change the engine oil at the Obtaining an accurate oil level appropriate time. See Engine Oil reading is essential: To ensure proper engine Life System on page 10‑11. performance and long life, careful 1. If the engine has been running . Always dispose of engine oil attention must be paid to engine recently, turn off the engine and properly. See What to Do with oil. Following these simple, but “ allow several minutes for the oil Used Oil in this section. important steps will help protect ” to drain back into the oil pan. your investment: Checking Engine Oil Checking the oil level too soon after engine shutoff will not . Always use engine oil approved It is a good idea to check the engine provide an accurate oil level to the proper specification and of oil level at each fuel fill. In order to reading. the proper viscosity grade. See get an accurate reading, the vehicle “Selecting the Right Engine Oil” must be on level ground. The 2. Pull out the dipstick and clean in this section. engine oil dipstick handle is a yellow it with a paper towel or cloth, loop. See Engine Compartment then push it back in all the way. . Check the engine oil level Remove it again, keeping the tip Overview on page 10‑6 for the regularly and maintain the down, and check the level. proper oil level. See “Checking location of the engine oil dipstick. Engine Oil” and “When to Add Engine Oil” in this section. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Vehicle Care 10-9

When to Add Engine Oil Notice: Do not add too much oil. Selecting the Right Engine Oil Oil levels above or below the Selecting the right engine oil acceptable operating range depends on both the proper oil shown on the dipstick are harmful specification and viscosity grade. to the engine. If you find that See Recommended Fluids and you have an oil level above the Lubricants on page 11 12. operating range, i.e., the engine ‑ has so much oil that the oil level Specification gets above the cross-hatched Use and ask for licensed engine If the oil is below the cross-hatched area that shows the proper oils with the dexos1 approved area at the tip of the dipstick, add operating range, the engine could ™ certification mark. Engine oils 1 L (1 qt) of the recommended oil be damaged. You should drain meeting the requirements for the and then recheck the level. See out the excess oil or limit driving vehicle should have the dexos1 “Selecting the Right Engine Oil” in of the vehicle and seek a service approved certification mark. This this section for an explanation of professional to remove the certification mark indicates that the what kind of oil to use. For engine excess amount of oil. oil crankcase capacity, see oil has been approved to the dexos1 Capacities and Specifications on See Engine Compartment Overview specification. page 12‑2. on page 10‑6 for the location of the engine oil fill cap. Add enough oil to put the level somewhere in the proper operating range. Push the dipstick all the way back in when through. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

10-10 Vehicle Care

If in an area of extreme cold, where Engine oil system flushes are not the temperature falls below −20°F recommended and could cause (−29°C), an SAE 0W‐30 oil should engine damage not covered by the be used. An oil of this viscosity vehicle warranty. grade will provide easier cold starting for the engine at extremely What to Do with Used Oil Notice: Failure to use the low temperatures. When selecting Used engine oil contains certain recommended engine oil or an oil of the appropriate viscosity elements that can be unhealthy for equivalent can result in engine grade, always select an oil that your skin and could even cause damage not covered by the meets the dexos1 specification or cancer. Do not let used oil stay on vehicle warranty. Check with equivalent. See “Specification” for your skin for very long. Clean your your dealer or service provider more information. skin and nails with soap and water, or a good hand cleaner. Wash or on whether the oil is approved to Engine Oil Additives/Engine the dexos1 specification. properly dispose of clothing or rags Oil Flushes containing used engine oil. See the Viscosity Grade Do not add anything to the oil. The manufacturer's warnings about the SAE 5W‐30 is the best viscosity recommended oils with the dexos use and disposal of oil products. grade for the vehicle. Do not use specification and displaying the other viscosity grade oils such as dexos certification mark are all that SAE 10W‐30, 10W‐40, or 20W‐50. is needed for good performance and engine protection. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Vehicle Care 10-11

Used oil can be a threat to the Based on driving conditions, the It is possible that, if driving under environment. If you change your mileage at which an oil change is the best conditions, the oil life own oil, be sure to drain all the oil indicated can vary considerably. For system might indicate that an oil from the filter before disposal. Never the oil life system to work properly, change is not necessary for up to a dispose of oil by putting it in the the system must be reset every time year. The engine oil and filter must trash or pouring it on the ground, the oil is changed. be changed at least once a year into sewers, or into streams or On some vehicles, when the system and, at this time, the system must bodies of water. Recycle it by taking has calculated that oil life has been be reset. For vehicles without the it to a place that collects used oil. diminished, a CHANGE ENGINE CHANGE ENGINE OIL SOON OIL SOON message comes on to message, an oil change is Engine Oil Life System indicate that an oil change is needed when the OIL LIFE necessary. See Engine Oil REMAINING percentage is near When to Change Engine Oil 0%. Your dealer has trained service Messages on page 5‑38. Change This vehicle has a computer system the oil as soon as possible within people who will perform this work that indicates when to change the the next 1 000 km (600 mi). and reset the system. It is also engine oil and filter. This is based important to check the oil regularly on a combination of factors which over the course of an oil drain include engine revolutions, engine interval and keep it at the proper temperature, and miles driven. level. Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

10-12 Vehicle Care

If the system is ever reset 2. Press and hold the SET/RESET 3. Display the OIL LIFE accidentally, the oil must be button on the DIC, or the trip REMAINING on the DIC. If the changed at 5 000 km (3,000 mi) odometer reset stem if the display shows 100%, the system since the last oil change. vehicle does not have DIC is reset. See Driver Information Remember to reset the oil life buttons, for more than Center (DIC) on page 5‑26. system whenever the oil is changed. five seconds. The oil life will If the vehicle has a CHANGE change to 100%. How to Reset the Engine Oil ENGINE OIL SOON message and Life System On all vehicles, the Engine Oil Life it comes back on when the vehicle System can be reset as follows: is started and/or the OIL LIFE Reset the system whenever the REMAINING is near 0%, the engine engine oil is changed so that the 1. Turn the ignition to ON/RUN with the engine off. oil life system has not been reset. system can calculate the next Repeat the procedure. engine oil change. Always reset the 2. Fully press the accelerator pedal engine oil life to 100% after every oil slowly three times within change. It will not reset itself. To five seconds. reset the system on most vehicles: 1. Display the OIL LIFE REMAINING on the DIC. If the vehicle does not have DIC buttons, the vehicle must be in P (Park) to access this display. See Driver Information Center (DIC) on page 5‑26. Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Vehicle Care 10-13

Automatic Transmission Change the fluid and filter at the Before checking the fluid level, Fluid intervals listed in the Maintenance prepare the vehicle as follows: Schedule. See Maintenance 1. Start the engine and park the When to Check and Change Schedule on page 11‑3. Be sure to vehicle on a level surface. Keep Automatic Transmission Fluid use the transmission fluid listed in the engine running. Recommended Fluids and It is usually not necessary to Lubricants on page 11‑12. 2. Apply the parking brake and check the transmission fluid level. place the shift lever in P (Park). The only reason for fluid loss is a How to Check Automatic 3. With your foot on the brake transmission leak or overheating the Transmission Fluid pedal, move the shift lever transmission. If a small leak is Notice: Too much or too through each gear range, suspected, then use the following little fluid can damage the pausing for about three seconds checking procedures to check the transmission. Too much can in each range. Then, move the fluid level. However, if there is a mean that some of the fluid could shift lever back to P (Park). large leak, then it may be necessary come out and fall on hot engine 4. Allow the engine to idle to have the vehicle towed to a parts or exhaust system parts, (500 800 rpm) for at least dealer and have it repaired before starting a fire. Too little fluid – one minute. Slowly release the driving the vehicle further. could cause the transmission to brake pedal. Notice: Use of the incorrect overheat. Be sure to get an automatic transmission fluid may accurate reading if checking the 5. Keep the engine running and damage the vehicle, and the transmission fluid. press the Trip/Fuel button or damages may not be covered by trip odometer reset stem until the vehicle warranty. Always use TRANS TEMP (Transmission the automatic transmission fluid Temperature) displays on the listed in Recommended Fluids Driver Information Center (DIC). and Lubricants on page 11‑12. Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

10-14 Vehicle Care

6. Using the TRANS TEMP reading, determine and perform the appropriate check procedure. If the TRANS TEMP reading is not within the required temperature ranges, allow the vehicle to cool, or operate the 1. Locate the transmission vehicle until the appropriate dipstick at the rear of the engine 5. If the fluid level is below the transmission fluid temperature is compartment, on the passenger COLD check band, add only reached. side of the vehicle. enough fluid as necessary to bring the level into the COLD Cold Check Procedure See Engine Compartment band. It does not take much Overview on page 10 6 for more Use this procedure only as a ‑ fluid, generally less than 0.5 L information. reference to determine if the (1 pt). Do not overfill. transmission has enough fluid to be 2. Flip the handle up and then pull 6. Perform a hot check at operated safely until a hot check out the dipstick and wipe it with the first opportunity after the procedure can be made. The hot a clean rag or paper towel. transmission reaches a normal check procedure is the most 3. Install the dipstick by pushing operating temperature between accurate method to check the fluid it back in all the way, wait 71°C to 93°C (160°F to 200°F). level. Perform the hot check three seconds, and then pull it 7. If the fluid level is in the procedure at the first opportunity. back out again. acceptable range, push the Use this cold check procedure to dipstick back in all the way, then check fluid level when the 4. Check both sides of the dipstick flip the handle down to lock the transmission temperature is and read the lower level. Repeat dipstick in place. between 27°C and 32°C (80°F the check procedure to verify the and 90°F). reading. Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

Vehicle Care 10-15

Hot Check Procedure Use this procedure to check the transmission fluid level when the transmission fluid temperature is between 71°C and 93°C (160°F and 200°F). 1. Locate the transmission dipstick The hot check is the most accurate at the rear of the engine 5. Safe operating level is within the method to check the fluid level. The compartment, on the passenger HOT cross hatch band on the hot check should be performed at side of the vehicle. dipstick. If the fluid level is not the first opportunity in order to verify within the HOT band, and the the cold check. The fluid level rises See Engine Compartment transmission temperature is as fluid temperature increases, Overview on page 10‑6 for more between 71°C and 93°C (160°F so it is important to ensure the information. and 200°F), add or drain fluid as transmission temperature is within 2. Flip the handle up and then pull necessary to bring the level into range. out the dipstick and wipe it with the HOT band. If the fluid level is a clean rag or paper towel. low, add only enough fluid to bring the level into the HOT 3. Install the dipstick by pushing band. It does not take much it back in all the way, wait fluid, generally less than 0.5 L three seconds, and then pull it (1 pt ). Do not overfill. back out again. 6. If the fluid level is in the 4. Check both sides of the dipstick acceptable range, push the and read the lower level. Repeat dipstick back in all the way, then the check procedure to verify the flip the handle down to lock the reading. dipstick in place. Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

10-16 Vehicle Care

Consistency of Readings Engine Air Cleaner/Filter How to Inspect the Engine Air Cleaner/Filter Always check the fluid level at See Engine Compartment Overview least twice using the procedures on page 10‑6 for the location of the To inspect the air cleaner/filter, described previously. Consistency engine air cleaner/filter. remove the engine air cleaner/filter (repeatable readings) is important to from the vehicle by following Inspect the air cleaner/filter at the maintaining proper fluid level. Steps 1 through 6. When the engine scheduled maintenance intervals If readings are still inconsistent, air cleaner/filter is removed, lightly and replace it at the first oil change contact your dealer. shake it to release loose dust and after each 80 000 km (50,000 mi) dirt. If the engine air cleaner/filter interval. See Maintenance Schedule remains covered with dirt, a new on page 11 3 for more information. ‑ filter is required. Never use If driving on dusty/dirty conditions, compressed air to clean the filter. inspect the filter at each engine oil change. Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

Vehicle Care 10-17

Replacing the Engine Air Cleaner/Filter { WARNING 1. Locate the air cleaner/filter Operating the engine with the air assembly. See Engine cleaner/filter off can cause you or Compartment Overview on others to be burned. The air page 10‑6. cleaner not only cleans the air; it helps to stop flames if the engine backfires. Use caution when 3. Remove the engine air cleaner/ working on the engine and do not filter from the housing. Care drive with the air cleaner/filter off. should be taken to dislodge as little dirt as possible. 4. Clean the engine air cleaner/ filter sealing surfaces and the housing. 5. Inspect or replace the engine air cleaner/filter. 6. Reinstall the cover and tighten 2. Loosen the four screws on the the screws. cover of the housing and lift up the cover. Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

10-18 Vehicle Care

Cooling System Notice: Using coolant other than { WARNING DEX-COOL® can cause premature The cooling system allows the engine, heater core, or radiator engine to maintain the correct An electric engine cooling fan corrosion. In addition, the engine working temperature. under the hood can start up even coolant could require changing when the engine is not running sooner, at 50 000 km (30,000 mi) and can cause injury. Keep or 24 months, whichever occurs hands, clothing, and tools away first. Any repairs would not be from any underhood electric fan. covered by the vehicle warranty. Always use DEX-COOL (silicate-free) coolant in the vehicle. { WARNING

Heater and radiator hoses, and Engine Coolant 5.3L V8 Engine other engine parts, can be very The cooling system in the vehicle is A. Coolant Surge Tank hot. Do not touch them. If you do, filled with DEX-COOL engine B. Coolant Surge Tank you can be burned. coolant. This coolant is designed to Pressure Cap Do not run the engine if there is a remain in the vehicle for 5 years or 240 000 km (150,000 mi), whichever leak. If you run the engine, it C. Engine Cooling Fan(s) occurs first. (Out of View) could lose all coolant. That could cause an engine fire, and you The following explains the cooling could be burned. Get any leak system and how to check and add fixed before you drive the vehicle. coolant when it is low. If there is a problem with engine overheating, see Engine Overheating on page 10‑22. Chevrolet Avalanche Owner Manual - 2012 Black plate (19,1)

Vehicle Care 10-19

What to Use Use a 50/50 mixture of clean, Notice: If extra inhibitors and/or drinkable water and DEX-COOL additives are used in the vehicle { WARNING coolant. If using this mixture, cooling system, the vehicle could nothing else needs to be added. be damaged. Use only the proper Adding only plain water or some This mixture: mixture of the engine coolant listed in this manual for other liquid to the cooling system . Gives freezing protection down can be dangerous. Plain water to −37°C (−34°F), outside the cooling system. See and other liquids, can boil before temperature. Recommended Fluids and the proper coolant mixture will. Lubricants on page 11‑12 for . Gives boiling protection up to more information. The coolant warning system is 129°C (265°F), engine set for the proper coolant mixture. temperature. Never dispose of engine coolant With plain water or the wrong by putting it in the trash, pouring it mixture, the engine could get too . Protects against rust and on the ground, or into sewers, hot but you would not get the corrosion. streams, or bodies of water. overheat warning. The engine . Will not damage aluminum parts. Have the coolant changed by an could catch fire and you or authorized service center, familiar . Helps keep the proper engine with legal requirements regarding others could be burned. Use a temperature. 50/50 mixture of clean, drinkable used coolant disposal. This will help protect the environment and your water and DEX-COOL coolant. Notice: If an improper coolant mixture is used, the engine could health. overheat and be badly damaged. The repair cost would not be covered by the vehicle warranty. Too much water in the mixture can freeze and crack the engine, radiator, heater core, and other parts. Chevrolet Avalanche Owner Manual - 2012 Black plate (20,1)

10-20 Vehicle Care

Checking Coolant How to Add Coolant to the The vehicle must be on a level Surge Tank surface when checking the coolant level. { WARNING Check to see if coolant is visible in You can be burned if you spill the coolant surge tank. If the coolant coolant on hot engine parts. inside the coolant surge tank is Coolant contains ethylene glycol boiling, do not do anything else until and it will burn if the engine parts it cools down. If coolant is visible are hot enough. Do not spill but the coolant level is not at or above the FULL COLD mark, add a coolant on a hot engine. 50/50 mixture of clean, drinkable The coolant surge tank is located in water and DEX-COOL coolant at the Notice: This vehicle has a coolant surge tank, but be sure the the engine compartment on the specific coolant fill procedure. passenger side of the vehicle. See cooling system is cool before this Failure to follow this procedure Engine Compartment Overview on is done. could cause the engine to page 10 6 for more information on ‑ overheat and be severely location. damaged. The coolant level should be at or above the FULL COLD mark. If it is { WARNING not, the vehicle may have a leak in the cooling system. An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury. Keep hands, clothing, and tools away from any underhood electric fan. Chevrolet Avalanche Owner Manual - 2012 Black plate (21,1)

Vehicle Care 10-21

If no coolant is visible in the surge 2. Keep turning the pressure cap { WARNING tank, add coolant as follows: slowly and remove it. Steam and scalding liquids from a hot cooling system can blow out and burn you badly. They are under pressure, and if you turn the surge tank pressure cap — even a little — they can come out at high speed. Never 1. Remove the coolant surge tank turn the cap when the cooling pressure cap when the cooling system, including the surge tank system, including the coolant pressure cap, is hot. Wait for the surge tank pressure cap and cooling system and surge tank upper radiator hose, is no pressure cap to cool if you ever longer hot. have to turn the pressure cap. Turn the pressure cap slowly 3. Fill the coolant surge tank with counterclockwise about one full the proper mixture to the FULL turn. If a hiss is heard, wait for COLD mark. that to stop. A hiss means there is still some pressure left. Chevrolet Avalanche Owner Manual - 2012 Black plate (22,1)

10-22 Vehicle Care

5. Replace the pressure cap. Be In addition, ENGINE OVERHEATED sure the pressure cap is STOP ENGINE, ENGINE hand-tight and fully seated. OVERHEATED IDLE ENGINE, and 6. Verify coolant level after engine an ENGINE POWER IS REDUCED is shut off and the coolant is message comes on in the Driver cold. If necessary, repeat coolant Information Center (DIC) on the fill procedure Steps 1 through 6. instrument panel. See Engine Cooling System Messages on Notice: If the pressure cap is not page 5‑37 and Engine Power tightly installed, coolant loss and Messages on page 5‑39. possible engine damage may occur. Be sure the cap is properly If the decision is made not to lift the and tightly secured. hood when this warning appears, 4. With the coolant surge tank but instead get service help right pressure cap off, start the Engine Overheating away. See Roadside Assistance engine and let it run until the Program (U.S. and Canada) on upper radiator hose can be felt The vehicle has several indicators page 13‑7 or Roadside Assistance getting hot. Watch out for the to warn of engine overheating. Program (Mexico) on page 13‑9. engine cooling fan. There is a coolant temperature If the decision is made to lift the By this time, the coolant level gauge on your vehicle's instrument hood, make sure the vehicle is inside the coolant surge tank panel. See Engine Coolant parked on a level surface. may be lower. If the level is Temperature Gauge on page 5‑14. Then check to see if the engine lower, add more of the proper cooling fans are running. If the mixture to the coolant surge tank engine is overheating, both fans until the level reaches the FULL should be running. If they are not, COLD mark. do not continue to run the engine and have the vehicle serviced. Chevrolet Avalanche Owner Manual - 2012 Black plate (23,1)

Vehicle Care 10-23

Notice: Engine damage from If Steam Is Coming from the running the engine without Engine Compartment WARNING (Continued) coolant is not covered by the vehicle warranty. See Overheated { WARNING If you keep driving when the Engine Protection Operating vehicles engine is overheated, Mode on page 10‑24 for Steam from an overheated engine the liquids in it can catch fire. You information on driving to a can burn you badly, even if you or others could be badly burned. safe place in an emergency. just open the hood. Stay away Stop the engine if it overheats, Notice: If the engine catches fire from the engine if you see or hear and get out of the vehicle until the while driving with no coolant, the steam coming from it. Turn it off engine is cool. vehicle can be badly damaged. and get everyone away from the See Overheated Engine The costly repairs would not be vehicle until it cools down. Wait Protection Operating Mode on covered by the vehicle warranty. until there is no sign of steam or page 10 24 for information on See Overheated Engine coolant before you open ‑ driving to a safe place in an Protection Operating Mode on the hood. page 10‑24 for information on emergency. driving to a safe place in an (Continued) emergency. Chevrolet Avalanche Owner Manual - 2012 Black plate (24,1)

10-24 Vehicle Care

If No Steam Is Coming from If the overheat warning is displayed If there is no sign of steam, idle the the Engine Compartment with no sign of steam: engine for three minutes while 1. Turn the air conditioning off. parked. If the warning is still The ENGINE OVERHEATED displayed, turn off the engine until it STOP ENGINE or the ENGINE 2. Turn the heater on to the highest cools down. Also, see “Overheated OVERHEATED IDLE ENGINE temperature and to the highest Engine Protection Operating Mode” message, along with a low coolant fan speed. Open the windows as later in this section. condition, can indicate a serious necessary. problem. 3. In heavy traffic, let the engine Overheated Engine If an engine overheat warning is idle in N (Neutral) while stopped. Protection displayed but no steam can be seen If it is safe to do so, pull off or heard, the problem may not be the road, shift to P (Park) or Operating Mode too serious. Sometimes the engine N (Neutral) and let the If an overheated engine condition can get a little too hot when the engine idle. exists and the ENGINE POWER IS vehicle: If the temperature overheat gauge REDUCED message is displayed, . Climbs a long hill on a hot day. is no longer in the overheat zone or an overheat protection mode which alternates firing groups of cylinders . Stops after high-speed driving. an overheat warning no longer displays, the vehicle can be driven. helps prevent engine damage. In . Idles for long periods in traffic. Continue to drive the vehicle slowly this mode, a loss in power and engine performance will be noticed. . Tows a trailer. See Trailer for about 10 minutes. Keep a safe This operating mode allows the Towing on page 9‑71. vehicle distance from the vehicle in front. If the warning does not come vehicle to be driven to a safe place back on, continue to drive normally. in an emergency. Driving extended distances and/or towing a trailer in If the warning continues, pull over, the overheat protection mode stop, and park the vehicle should be avoided. right away. Chevrolet Avalanche Owner Manual - 2012 Black plate (25,1)

Vehicle Care 10-25

Notice: After driving in the Power Steering Fluid How to Check Power Steering overheated engine protection Fluid operating mode, to avoid engine damage, allow the engine to cool Notice: Extremely small amounts before attempting any repair. The of contamination can cause engine oil will be severely steering system damage and degraded. Repair the cause of cause it to not work properly. Do coolant loss, change the oil and not allow contaminants to contact reset the oil life system. See the fluid side of the reservoir cap/ See Engine Compartment Overview dipstick or from entering the Engine Oil on page 10‑8. on page 10‑6 for reservoir location. reservoir. Engine Fan When to Check Power Steering To check the power steering fluid: The vehicle has electric cooling Fluid 1. Turn the key off and let the fans. The fans spinning at low It is not necessary to regularly engine compartment cool down. speed during most everyday driving check power steering fluid unless 2. Wipe the cap and the top of the might be heard. The fans can turn there is a leak suspected in the reservoir clean. off if no cooling is required. Under system or an unusual noise is 3. Unscrew the cap and wipe the heavy vehicle loading, trailer towing, heard. A fluid loss in this system dipstick with a clean rag. and/or high outside temperatures, could indicate a problem. Have the or if operating the air conditioning system inspected and repaired. 4. Replace the cap and completely system, the fans can change to high tighten it. speed and an increase in fan noise 5. Remove the cap again and look might be heard. This is normal and at the fluid level on the dipstick. indicates that the cooling system is functioning properly. The fans The level should be at the FULL change to low speed when COLD mark. If necessary, add only additional cooling is no longer enough fluid to bring the level up to required. the mark. Chevrolet Avalanche Owner Manual - 2012 Black plate (26,1)

10-26 Vehicle Care

What to Use Adding Washer Fluid Notice To determine what kind of fluid to The vehicle has a low washer fluid . When using concentrated use, see Recommended Fluids and message on the DIC that comes washer fluid, follow the Lubricants on page 11‑12. Always on when the washer fluid is low. manufacturer's instructions use the proper fluid. The message is displayed for for adding water. Notice: Use of the incorrect fluid 15 seconds at the start of each . Do not mix water with may damage the vehicle and the ignition cycle. When the WASHER ready-to-use washer fluid. damages may not be covered by FLUID LOW ADD FLUID message Water can cause the solution the vehicle's warranty. Always displays, washer fluid will need to to freeze and damage the use the correct fluid listed in be added to the windshield washer washer fluid tank and other Recommended Fluids and fluid reservoir. parts of the washer system. Lubricants on page 11‑12. Also, water does not clean as well as washer fluid. Washer Fluid . Fill the washer fluid tank only three-quarters full when it is What to Use very cold. This allows for When windshield washer fluid needs fluid expansion if freezing to be added, be sure to read the occurs, which could damage manufacturer's instructions before Open the cap with the washer the tank if it is use. Use a fluid that has sufficient symbol on it. Add washer fluid completely full. protection against freezing in an until the tank is full. See Engine . Do not use engine coolant area where the temperature may fall Compartment Overview on page 10‑6 for reservoir location. (antifreeze) in the windshield below freezing. washer. It can damage the windshield washer system and paint. Chevrolet Avalanche Owner Manual - 2012 Black plate (27,1)

Vehicle Care 10-27

Brakes Some driving conditions or climates Brake Adjustment can cause a brake squeal when the Every time the brakes are applied, This vehicle has disc brakes. Disc brakes are first applied or lightly with or without the vehicle moving, brake pads have built-in wear applied. This does not mean the brakes adjust for wear. indicators that make a high-pitched something is wrong with the brakes. warning sound when the brake pads Replacing Brake System Parts are worn and new pads are needed. Properly torqued wheel nuts are The sound can come and go or be necessary to help prevent brake The braking system on a vehicle is heard all the time the vehicle is pulsation. When tires are rotated, complex. Its many parts have to be moving, except when applying the inspect brake pads for wear and of top quality and work well together brake pedal firmly. evenly tighten wheel nuts in the if the vehicle is to have really good proper sequence to torque braking. The vehicle was designed specifications in Capacities and { WARNING and tested with top-quality brake Specifications on page 12‑2. parts. When parts of the braking The brake wear warning sound Brake linings should always be system are replaced, be sure to get means that soon the brakes will replaced as complete axle sets. new, approved replacement parts. not work well. That could lead to If this is not done, the brakes might Brake Pedal Travel a crash. When the brake wear not work properly. For example, warning sound is heard, have the See your dealer if the brake pedal installing disc brake pads that are wrong for the vehicle, can change vehicle serviced. does not return to normal height, or if there is a rapid increase in the balance between the front and pedal travel. This could be a sign rear brakes — for the worse. The Notice: Continuing to drive with that brake service might be braking performance expected can worn-out brake pads could result required. change in many other ways if the in costly brake repair. wrong replacement brake parts are installed. Chevrolet Avalanche Owner Manual - 2012 Black plate (28,1)

10-28 Vehicle Care

Brake Fluid . A fluid leak in the brake hydraulic system can also cause { WARNING a low fluid level. Have the brake hydraulic system fixed, since a If too much brake fluid is added, it leak means that sooner or later can spill on the engine and burn, the brakes will not work well. if the engine is hot enough. You Do not top off the brake fluid. or others could be burned, and Adding fluid does not correct a leak. the vehicle could be damaged. If fluid is added when the linings Add brake fluid only when work is The brake master cylinder reservoir are worn, there will be too much done on the brake hydraulic is filled with DOT 3 brake fluid. See fluid when new brake linings are system. See “Checking Brake Engine Compartment Overview on installed. Add or remove brake fluid, Fluid” in this section. page 10 6 for the location of the ‑ as necessary, only when work is reservoir. done on the brake hydraulic system. When the brake fluid falls to a low There are only two reasons why the level, the brake warning light comes brake fluid level in the reservoir on. See Brake System Warning might go down: Light on page 5‑21. . The brake fluid level goes down Refer to the Maintenance Schedule because of normal brake lining to determine when to check the wear. When new linings are brake fluid. See Maintenance installed, the fluid level goes Schedule on page 11‑3. back up. Chevrolet Avalanche Owner Manual - 2012 Black plate (29,1)

Vehicle Care 10-29

Checking Brake Fluid What to Add Notice Check brake fluid by looking at the Use only new DOT 3 brake fluid . Using the wrong fluid brake fluid reservoir. See Engine from a sealed container. See can badly damage brake Compartment Overview on Recommended Fluids and hydraulic system parts. For page 10‑6. Lubricants on page 11‑12. example, just a few drops of Always clean the brake fluid mineral-based oil, such as reservoir cap and the area around engine oil, in the brake the cap before removing it. This hydraulic system can helps keep dirt from entering the damage brake hydraulic reservoir. system parts so badly that they will have to be replaced. Do not let someone put in { WARNING the wrong kind of fluid. With the wrong kind of fluid in . If brake fluid is spilled on the the brake hydraulic system, the vehicle's painted surfaces, brakes might not work well. This the paint finish can be could cause a crash. Always use damaged. Be careful not to the proper brake fluid. spill brake fluid on the The fluid level should be above vehicle. If you do, wash it MIN. If it is not, have the brake off immediately. hydraulic system checked to see if there is a leak. After work is done on the brake hydraulic system, make sure the level is above the MIN but not over the MAX mark. Chevrolet Avalanche Owner Manual - 2012 Black plate (30,1)

10-30 Vehicle Care

Battery How to Check Lubricant WARNING (Continued) Refer to the replacement number shown on the original battery label page 10‑86 for tips on working when a new battery is needed. See around a battery without Engine Compartment Overview on getting hurt. page 10‑6 for battery location. Infrequent Usage: Remove the { WARNING black, negative (−) cable from the battery to keep the battery from Battery posts, terminals, and running down. related accessories contain lead and lead compounds, chemicals Extended Storage: Remove the known to the State of California to black, negative (−) cable from the cause cancer and reproductive battery or use a battery trickle Active Transfer Case charger. harm. Wash hands after handling. A. Fill Plug Four-Wheel Drive B. Drain Plug Vehicle Storage Transfer Case To get an accurate reading, the vehicle should be on a level { WARNING When to Check Lubricant surface. Batteries have acid that can burn Refer to Maintenance Schedule on If the level is below the bottom of you and gas that can explode. page 11‑3 to determine when to the fill plug hole, some lubricant will need to be added. Add enough You can be badly hurt if you are check the lubricant. lubricant to raise the level to the not careful. See Jump Starting on bottom of the fill plug hole. Use care (Continued) not to overtighten the plug. Chevrolet Avalanche Owner Manual - 2012 Black plate (31,1)

Vehicle Care 10-31

When to Change Lubricant What to Use Refer to Maintenance Schedule on Refer to Recommended Fluids and page 11‑3 to determine how often to Lubricants on page 11‑12 to change the lubricant. determine what kind of lubricant to use. What to Use Refer to Recommended Fluids and Rear Axle Lubricants on page 11‑12 to determine what kind of lubricant When to Check Lubricant to use. It is not necessary to regularly check rear axle fluid unless you Front Axle suspect there is a leak or you hear A. Fill Plug When to Check and Change an unusual noise. A fluid loss could Lubricant B. Drain Plug indicate a problem. Have it . inspected and repaired. It is not necessary to regularly When the differential is cold, add check front axle fluid unless there is enough lubricant to raise the All axle assemblies are filled by a leak suspected or an unusual level from 0 mm (0 in) to 3.2 mm volume of fluid during production. noise is heard. A fluid loss could (1/8 in) below the fill plug hole. They are not filled to reach a certain level. When checking the fluid indicate a problem. Have it . When the differential is at inspected and repaired. operating temperature (warm), level on any axle, variations in the add enough lubricant to raise the readings can be caused by factory How to Check Lubricant level to the bottom of the fill fill differences between the minimum To get an accurate reading, the plug hole. and the maximum fluid volume. vehicle should be on a level surface. Chevrolet Avalanche Owner Manual - 2012 Black plate (32,1)

10-32 Vehicle Care

Also, if a vehicle has just been How to Check Lubricant The proper level is from 1.0 mm to driven before checking the fluid 19.0 mm (0.04 in to 0.75 in) below level, it may appear lower than the bottom of the filler plug hole, normal because fluid has traveled located on the rear axle. Add only out along the axle tubes and has enough fluid to reach the proper not drained back to the sump level. area. Therefore, a reading taken five minutes after the vehicle has What to Use been driven will appear to have a Refer to Recommended Fluids and lower fluid level than a vehicle that Lubricants on page 11‑12 to has been stationary for an hour or determine what kind of lubricant two. Remember that the rear axle to use. assembly must be supported to get a true reading. To get an accurate reading, the vehicle should be on a level surface. Chevrolet Avalanche Owner Manual - 2012 Black plate (33,1)

Vehicle Care 10-33

Starter Switch Check 3. Try to start the engine in each 2. Firmly apply the parking brake. gear. The vehicle should start See Parking Brake on only in P (Park) or N (Neutral). page 9 45. { WARNING ‑ If the vehicle starts in any other Be ready to apply the regular When you are doing this position, contact your dealer for brake immediately if the vehicle service. inspection, the vehicle could begins to move. move suddenly. If the vehicle Automatic Transmission 3. With the engine off, turn the moves, you or others could be ignition on, but do not start the injured. Shift Lock Control engine. Without applying the Function Check regular brake, try to move the 1. Before starting this check, be shift lever out of P (Park) with sure there is enough room { WARNING normal effort. If the shift lever around the vehicle. moves out of P (Park), contact When you are doing this your dealer for service. 2. Firmly apply both the parking inspection, the vehicle could brake and the regular brake. move suddenly. If the vehicle See Parking Brake on moves, you or others could be page 9‑45. injured. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it 1. Before starting this check, be starts. sure there is enough room around the vehicle. It should be parked on a level surface. Chevrolet Avalanche Owner Manual - 2012 Black plate (34,1)

10-34 Vehicle Care

Ignition Transmission Park Brake and P (Park) Park on a fairly steep hill, with the vehicle facing downhill. Keeping Lock Check Mechanism Check your foot on the regular brake, set While parked, and with the parking the parking brake. { WARNING brake set, try to turn the ignition to . To check the parking brake's LOCK/OFF in each shift lever holding ability: With the engine position. When you are doing this check, the vehicle could begin to move. running and the transmission in . The ignition should turn to You or others could be injured N (Neutral), slowly remove foot pressure from the regular brake LOCK/OFF only when the shift and property could be damaged. pedal. Do this until the vehicle is lever is in P (Park). Make sure there is room in front held by the parking brake only. . The ignition key should come of the vehicle in case it begins to out only in LOCK/OFF. roll. Be ready to apply the regular . To check the P (Park) mechanism's holding ability: Contact your dealer if service is brake at once should the vehicle With the engine running, shift to required. begin to move. P (Park). Then release the parking brake followed by the regular brake. Contact your dealer if service is required. Chevrolet Avalanche Owner Manual - 2012 Black plate (35,1)

Vehicle Care 10-35

Wiper Blade Replacement Headlamp Aiming Windshield wiper blades should be The vehicle has a visual optical inspected for wear or cracking. See headlamp aiming system. The aim Maintenance Schedule on of the headlamps has been preset page 11‑3. at the factory and should need no Replacement blades come in further adjustment. 3. Install the new blade onto the different types and are removed in arm connector and make sure However, if the vehicle is damaged different ways. the grooved areas are fully set in in a crash, the aim of the headlamps To replace the wiper blade the locked position. may be affected and adjustment assembly: may be necessary. For the proper type and size, see 1. Pull the windshield wiper arm Maintenance Replacement Parts on If oncoming vehicles flash their high connector away from the page 11‑14. beams at you, this may mean the windshield. vertical aim of the headlamps needs Glass Replacement to be adjusted. It is recommended that the vehicle If the windshield or front side be taken to your dealer for service if glass must be replaced, see your the headlamps need to be adjusted. dealer to determine the correct It is possible, however, to re-aim the replacement glass. headlamps as described.

2. Squeeze the grooved areas on each side of the blade, and rotate the blade assembly away from the arm connector. Chevrolet Avalanche Owner Manual - 2012 Black plate (36,1)

10-36 Vehicle Care

The vehicle should: Headlamp aiming is done with the 3. Record the distance from the vehicle's low-beam headlamps. ground to the aim dot on the . Be placed so the headlamps are 7.6 m (25 ft) from a The high-beam headlamps will be low‐beam headlamp. correctly aimed if the low-beam light‐colored wall. headlamps are aimed properly. . Have all four tires on a level surface which is level all the To adjust the vertical aim: way to the wall. 1. Open the hood. See Hood on page 10 5 . Be placed so it is perpendicular ‑ to the wall. . Not have any snow, ice, or mud on it. . Be fully assembled and all other 4. At a wall, measure from the work stopped while headlamp ground upward (A) to the aiming is being performed. recorded distance from . Be loaded with a full tank of Step 3 and mark it. fuel and one person or 75 kg 5. Draw or tape a horizontal line (B) (160 lbs) sitting on the on the wall the width of the driver seat. vehicle at the height of the mark . Have the tires properly inflated. in Step 4. . Have the spare tire in its proper 2. Locate the aim dot on the lens of location in the vehicle. the low‐beam headlamp. Chevrolet Avalanche Owner Manual - 2012 Black plate (37,1)

Vehicle Care 10-37

Notice: Do not cover a headlamp to improve beam cut-off when aiming. Covering a headlamp may cause excessive heat build-up which may cause damage to the headlamp. 6. Turn on the low-beam headlamps and place a piece of cardboard or equivalent in front of the headlamp not being 9. Make sure that the light from the adjusted. This allows only the headlamp is positioned at the beam of light from the headlamp bottom edge of the horizontal being adjusted to be seen on the 7. Locate the vertical headlamp tape line. The lamp on the flat surface. aiming screws, which are under left (A) shows the correct the hood near each headlamp headlamp aim. The lamp on the assembly. right (B) shows the incorrect headlamp aim. The adjustment screw can be turned with an E8 Torx® socket. 10. Repeat Steps 7 through 9 for the opposite headlamp. 8. Turn the vertical aiming screw until the headlamp beam is aimed to the horizontal tape line. Turn it clockwise or counterclockwise to raise or lower the angle of the beam. Chevrolet Avalanche Owner Manual - 2012 Black plate (38,1)

10-38 Vehicle Care

Bulb Replacement Taillamps, Turn Signal, To replace one of these bulbs, do the following: For the proper type of replacement Sidemarker, Stoplamps, 1. Open the tailgate. See Tailgate bulbs, see Replacement Bulbs on and Back-Up Lamps on page 2 16 for more page 10 39. ‑ ‑ information. For any bulb‐changing procedure not listed in this section, contact your dealer. Halogen Bulbs

{ WARNING

Halogen bulbs have pressurized gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions A. Back-up Lamp on the bulb package. B. Stoplamp/Turn Signal/Taillamp 2. Remove the two screws from the C. Sidemarker Lamp taillamp assembly. 3. Pull the taillamp assembly rearward until you disengage the outer pins on the taillamp assembly from the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (39,1)

Vehicle Care 10-39

4. Turn the bulb socket License Plate Lamp Replacement Bulbs counterclockwise to remove it Bulb from the taillamp assembly. To replace one of these bulbs: Exterior Lamp Number 5. Pull the old bulb straight out from the bulb socket. Back-up Lamp 7441 License 6. Press a new bulb into the bulb 168 socket and insert the bulb socket Plate Lamp into the taillamp assembly. Turn Rear Turn Signal the bulb socket clockwise into Lamp, Taillamp, 3057K the taillamp assembly until it 1. Reach under the rear bumper for and Stoplamp clicks. the bulb socket. Turn the bulb Sidemarker Lamp 194LL 7. Reinstall the taillamp assembly socket counterclockwise and pull making sure to line up the pins the bulb socket out of the lamp For replacement bulbs not listed with the vehicle. assembly. here, contact your dealer. 2. Pull the bulb straight out of the socket. 3. Install the new bulb into the socket. 4. Reinstall the bulb socket by turning it clockwise into the lamp assembly. Chevrolet Avalanche Owner Manual - 2012 Black plate (40,1)

10-40 Vehicle Care

Electrical System Replace a bad fuse with a new one Windshield Wipers of the identical size and rating. If the wiper motor overheats due to Electrical System If there is a problem on the road and heavy snow or ice, the windshield Overload a fuse needs to be replaced, the wipers will stop until the motor cools same amperage fuse can be and will then restart. The vehicle has fuses and circuit borrowed. Choose some feature of Although the circuit is protected breakers to protect against an the vehicle that is not needed to use from electrical overload, overload electrical system overload. and replace it as soon as possible. due to heavy snow or ice may When the current electrical load is Headlamp Wiring cause wiper linkage damage. too heavy, the circuit breaker opens Always clear ice and heavy snow and closes, protecting the circuit An electrical overload may cause from the windshield before using the until the current load returns to the lamps to go on and off, or in windshield wipers. normal or the problem is fixed. This some cases to remain off. Have the If the overload is caused by an greatly reduces the chance of circuit headlamp wiring checked right away electrical problem and not snow or overload and fire caused by if the lamps go on and off or ice, be sure to get it fixed. electrical problems. remain off. Fuses and circuit breakers protect power devices in the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (41,1)

Vehicle Care 10-41

Fuses and Circuit Engine Compartment Notice: Spilling liquid on any electrical component on the Breakers Fuse Block vehicle may damage it. Always The wiring circuits in the vehicle are keep the covers on any electrical protected from short circuits by a component. combination of fuses, circuit To remove fuses, hold the end of breakers, and fusible thermal links. the fuse between your thumb and This greatly reduces the chance of index finger and pull straight out. fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken The Engine Compartment Fuse or melted, replace the fuse. Be sure Block is located in the engine you replace a bad fuse with a new compartment, on the driver side of one of the identical size and rating. the vehicle. Lift the cover for access to the fuse/relay block. Fuses of the same amperage can be temporarily borrowed from another fuse location, if a fuse goes out. Replace the fuse as soon as you can. Chevrolet Avalanche Owner Manual - 2012 Black plate (42,1)

10-42 Vehicle Care Chevrolet Avalanche Owner Manual - 2012 Black plate (43,1)

Vehicle Care 10-43

The vehicle may not be equipped Fuses Usage Fuses Usage with all of the fuses, relays, and Antilock Brake Air Conditioning features shown. 9 17 Fuses Usage System 2 Compressor Trailer Back-up 18 Oxygen Sensors Right Trailer Stop/ 10 1 Lamps Turn Lamp Transmission 19 Electronic Stability Driver Side Controls (Ignition) 11 Low-Beam Suspension 20 Fuel Pump 2 Control, Automatic Headlamp Fuel System Level Control Engine Control 21 12 Control Module Exhaust Module (Battery) 22 Headlamp Washer Left Trailer Stop/ Fuel Injectors, 3 Turn Lamp 13 Ignition Coils Rear Windshield 23 Washer 4 Engine Controls (Right Side) Fuel Injectors, Engine Control Transmission 24 Ignition Coils 5 Module, Throttle 14 Control Module (Left Side) Control (Battery) Vehicle Back-up 25 Trailer Park Lamps Trailer Brake 15 6 Lamps Controller Driver Side Park 26 Lamps 7 Front Washer Passenger Side 16 Low-Beam Passenger Side 8 Oxygen Sensors Headlamp 27 Park Lamps Chevrolet Avalanche Owner Manual - 2012 Black plate (44,1)

10-44 Vehicle Care

Fuses Usage Fuses Usage Fuses Usage 28 Fog Lamps 36 Windshield Wiper Instrument Panel 46 Cluster 29 Horn SEO B2 Upfitter 37 Usage (Battery) 47 Not Used Passenger Side 30 High-Beam Electric Adjustable Auxiliary Climate 38 48 Headlamp Pedals Control (Ignition) Daytime Running Climate Controls Center 39 31 Lamps (DRL) (Battery) 49 High-Mounted (If Equipped) Stoplamp (CHMSL) Airbag System 40 Driver Side (Ignition) 50 Rear Defogger 32 High-Beam 41 Amplifier 51 Heated Mirrors Headlamp 42 Audio System SEO B1 Upfitter Daytime Running 52 Usage (Battery) 33 Lamps 2 Miscellaneous (If Equipped) 43 (Ignition), Cruise Auxiliary Power 53 Control Outlet 34 Sunroof 44 Liftgate Release Automatic Level Key Ignition 54 Control System, Airbag System 35 45 Compressor Relay Theft‐Deterrent (Battery) System Chevrolet Avalanche Owner Manual - 2012 Black plate (45,1)

Vehicle Care 10-45

Fuses Usage J-Case Usage Relays Usage Fuses Climate Controls Cooling Fan High 55 FAN HI (Ignition) Stud 2 (Trailer Speed 63 Brakes) Engine Control Cooling Fan Low FAN LO Module, Secondary Left Bussed Speed 56 64 Fuel Pump Electrical Center 1 Cooling Fan (Ignition) FAN CNTRL Electric Running Control 65 Boards J-Case Usage HDLP Low-Beam Fuses 66 Not Used LO/HID Headlamp 57 Cooling Fan 1 67 Transfer Case FOG LAMP Front Fog Lamps Automatic Level Stud 1 (Trailer A/C Air Conditioning 58 Control 68 Connector Battery CMPRSR Compressor Power) Compressor STRTR Starter Mid-Bussed Heavy Duty 69 PWR/TRN Powertrain 59 Antilock Brake Electrical Center 1 FUEL PMP Fuel Pump System Climate Control 70 PRK LAMP Parking Lamps 60 Cooling Fan 2 Blower Power Liftgate REAR Antilock Brake 71 Rear Defogger 61 DEFOG System 1 Module Left Bussed RUN/CRNK Switched Power 62 Starter 72 Electrical Center 2 Chevrolet Avalanche Owner Manual - 2012 Black plate (46,1)

10-46 Vehicle Care

Instrument Panel Fuse Block

The instrument panel fuse block access door is located on the driver side edge of the instrument panel. The vehicle may not be equipped Fuses Usage Pull off the cover to access the fuse with all of the fuses, relays, and Steering Wheel block. features shown. 3 Controls Backlight Fuses Usage 4 Driver Door Module 1 Rear Seats Dome Lamps, Driver Rear Accessory 5 2 Side Turn Signal Power Outlet Chevrolet Avalanche Owner Manual - 2012 Black plate (47,1)

Vehicle Care 10-47

Fuses Usage Fuses Usage Fuses Usage Driver Side Turn Body Control Driver Seat Module, 6 15 Signal, Stoplamp Module (BCM) 25 Remote Keyless Entry System Instrument Panel Accessory Power 7 16 Back Lighting Outlets Driver Power Door 26 Lock (Unlock Feature) Passenger Side Turn 17 Interior Lamps 8 Signal, Stoplamp Power Door Lock 1 18 Circuit Passenger Door (Unlock Feature) Usage 9 Breaker Module, Driver Unlock Rear Seat 19 Driver Side Power Power Door Lock 2 Entertainment 10 LT DR Window Circuit (Unlock Feature) Ultrasonic Rear Breaker Power Door Lock 2 20 Parking Assist, Power 11 (Lock Feature) Liftgate Harness Stoplamps, Center Power Door Lock 1 Connector Usage 21 12 High‐Mounted (Lock Feature) Driver Door Stoplamp Driver Information LT DR Harness 22 13 Rear Climate Controls Center (DIC) Connection 14 Power Mirror 23 Rear Wiper BODY Harness Connector 24 Cooled Seats BODY Harness Connector Chevrolet Avalanche Owner Manual - 2012 Black plate (48,1)

10-48 Vehicle Care

Center Instrument Panel Fuse Harness Circuit Block Connector Usage Breaker Usage The center instrument panel fuse Body Harness Passenger Side BODY 2 block is located underneath the Connector 2 CB1 Power Window Circuit instrument panel, to the left of the Breaker Body Harness steering column. BODY 1 Connector 1 Passenger Seat CB2 Top View Circuit Breaker Body Harness BODY 3 Connector 3 Driver Seat Circuit CB3 Breaker HEADLINER Headliner Harness 3 Connector 3 CB4 Rear Sliding Window HEADLINER Headliner Harness 2 Connector 2 HEADLINER Headliner Harness 1 Connector 1 Special Equipment SEO/ Option Upfitter UPFITTER Harness Connector Chevrolet Avalanche Owner Manual - 2012 Black plate (49,1)

Vehicle Care 10-49

Wheels and Tires WARNING (Continued) WARNING (Continued) Tires . Underinflated tires pose the . Improperly repaired tires same danger as overloaded can cause a crash. Only the Every new GM vehicle has tires. The resulting crash dealer or an authorized tire high-quality tires made by a could cause serious injury. service center should repair, leading tire manufacturer. Check all tires frequently to replace, dismount, and mount See the warranty manual for maintain the recommended the tires. pressure. Tire pressure information regarding the tire . Do not spin the tires in warranty and where to get should be checked when the excess of 55 km/h (35 mph) service. For additional tires are cold. on slippery surfaces such information refer to the tire . Overinflated tires are more as snow, mud, ice, etc. manufacturer. likely to be cut, punctured, Excessive spinning may or broken by a sudden cause the tires to explode. { WARNING impact — such as when hitting a pothole. Keep tires 20 Inch Tires . Poorly maintained and at the recommended ‐ improperly used tires are pressure. If the vehicle has 20‐inch dangerous. . Worn or old tires can cause a P275/55R20 size tires, they are . Overloading the tires can crash. If the tread is badly classified as touring tires and cause overheating as a result worn, replace them. are designed for on road use. of too much flexing. There . Replace any tires that have The low‐profile, wide tread could be a blowout and a been damaged by impacts design is not recommended for serious crash. See Vehicle with potholes, curbs, etc. off‐road driving. See Off-Road Load Limits on page 9‑16. (Continued) Driving on page 9‑6, for (Continued) additional information. Chevrolet Avalanche Owner Manual - 2012 Black plate (50,1)

10-50 Vehicle Care

Notice: Low‐profile tires are Tire Sidewall Labeling aspect ratio, construction type, more susceptible to damage and service description. See the Useful information about a tire is from road hazards or curb “Tire Size” illustration later in this impact than standard profile molded into the sidewall. The section for more detail. examples show a typical tires. Tire and/or wheel (B) TPC Spec (Tire assembly damage can occur passenger and light truck tire sidewall. Performance Criteria when coming into contact Specification): Original with road hazards like, equipment tires designed to potholes, or sharp edged GM's specific tire performance objects, or when sliding into a criteria have a TPC specification curb. The warranty does not code molded onto the sidewall. cover this type of damage. GM's TPC specifications meet or Keep tires set to the correct exceed all federal safety inflation pressure and, when guidelines. possible, avoid contact with curbs, potholes, and other (C) DOT (Department of road hazards. Transportation): The Department of Transportation Passenger (P‐Metric) Tire (DOT) code indicates that the tire is in compliance (A) Tire Size: The tire size with the U.S. Department of code is a combination of letters Transportation Motor Vehicle and numbers used to define a Safety Standards. particular tire's width, height, Chevrolet Avalanche Owner Manual - 2012 Black plate (51,1)

Vehicle Care 10-51

(D) Tire Identification Number (G) Maximum Cold Inflation aspect ratio, construction type, (TIN): The letters and numbers Load Limit: Maximum load and service description. See the following the DOT code are the that can be carried and the “Tire Size” illustration later in this Tire Identification Number maximum pressure needed section for more detail. (TIN). The TIN shows the to support that load. For (B) TPC Spec (Tire manufacturer and plant code, information on recommended Performance Criteria tire size, and date the tire was tire pressure see Tire Pressure Specification): Original manufactured. The TIN is on page 10‑56 and Vehicle Load equipment tires designed to molded onto both sides of the Limits on page 9‑16. GM's specific tire performance tire, although only one side may criteria have a TPC specification have the date of manufacture. code molded onto the sidewall. (E) Tire Ply Material: The type GM's TPC specifications meet or of cord and number of plies in exceed all federal safety the sidewall and under the tread. guidelines. (F) Uniform Tire Quality (C) Dual Tire Maximum Load: Grading (UTQG): Tire Maximum load that can be manufacturers are required to carried and the maximum grade tires based on three pressure needed to support performance factors: treadwear, that load when used in a dual traction, and temperature configuration. For information on resistance. For more Light Truck (LT-Metric) Tire recommended tire pressure see information, see Uniform Tire (A) Tire Size: The tire size Tire Pressure on page 10‑56 Quality Grading on page 10‑66. code is a combination of letters andVehicle Load Limits on and numbers used to define a page 9‑16. particular tire's width, height, Chevrolet Avalanche Owner Manual - 2012 Black plate (52,1)

10-52 Vehicle Care

(D) DOT (Department of pressure needed to support that vehicle tire engineered to Transportation): The load when used as a single. For standards set by the U.S. Tire Department of Transportation information on recommended and Rim Association. (DOT) code indicates that tire pressure see Tire Pressure (B) Tire Width: The three‐digit the tire is in compliance on page 10‑56 and Vehicle Load number indicates the tire section with the U.S. Department of Limits on page 9‑16. width in millimeters from Transportation Motor Vehicle sidewall to sidewall. Safety Standards. Tire Designations (C) Aspect Ratio: A two‐digit (E) Tire Identification Number Tire Size number that indicates the tire (TIN): The letters and numbers The examples show a typical height‐to‐width measurements. following the DOT code are passenger vehicle and light For example, if the tire size the Tire Identification Number truck tire size. aspect ratio is 75, as shown in (TIN). The TIN shows the item C of the tire illustration, it manufacturer and plant code, would mean that the tire's tire size, and date the tire was sidewall is 75 percent as high as manufactured. The TIN is it is wide. molded onto both sides of the tire, although only one side may (D) Construction Code: A have the date of manufacture. letter code is used to indicate Passenger (P‐Metric) Tire the type of ply construction in (F) Tire Ply Material: The type (A) Passenger (P‐Metric) Tire: the tire. The letter R means of cord and number of plies in radial ply construction; the the sidewall and under the tread. The United States version of a metric tire sizing system. The letter D means diagonal or bias (G) Single Tire Maximum letter P as the first character in ply construction; and the letter B Load: Maximum load that can the tire size means a passenger means belted‐bias ply be carried and the maximum construction. Chevrolet Avalanche Owner Manual - 2012 Black plate (53,1)

Vehicle Care 10-53

(E) Rim Diameter: Diameter of (B) Tire Width: The three‐digit (E) Rim Diameter: Diameter of the wheel in inches. number indicates the tire section the wheel in inches. (F) Service Description: These width in millimeters from (F) Load Range : Load Range. sidewall to sidewall. characters represent the load (G) Service Description: The index and speed rating of the (C) Aspect Ratio: A two‐digit service description indicates the tire. The load index represents number that indicates the tire load index and speed rating of a the load carrying capacity a tire height‐to‐width measurements. tire. If two numbers are given as is certified to carry. The speed For example, if the tire size in the example, 120/116, then rating is the maximum speed a aspect ratio is 75, as shown this represents the load index for tire is certified to carry a load. in item C of the light truck single versus dual wheel usage (LT‐Metric) tire illustration, it (single/dual). The speed rating is would mean that the tire's the maximum speed a tire is sidewall is 75 percent as high certified to carry a load. as it is wide. (D) Construction Code: A Tire Terminology and letter code is used to indicate Definitions Light Truck (LT‐Metric) Tire the type of ply construction in (A) Light Truck (LT Metric) the tire. The letter R means Air Pressure: The amount of ‐ air inside the tire pressing Tire: The United States version radial ply construction; the of a metric tire sizing system. letter D means diagonal or bias outward on each square inch The letters LT as the first two ply construction; and the letter B of the tire. Air pressure is expressed in kPa (kilopascal) characters in the tire size mean means belted‐bias ply a light truck tire engineered to construction. or psi (pounds per square inch). standards set by the U.S. Tire and Rim Association. Chevrolet Avalanche Owner Manual - 2012 Black plate (54,1)

10-54 Vehicle Care

Accessory Weight: The Cold Tire Pressure: The identify the tire manufacturer, combined weight of optional amount of air pressure in a tire, production plant, brand, and accessories. Some examples measured in kPa (kilopascal) date of production. of optional accessories are or psi (pounds per square inch) GVWR: Gross Vehicle Weight automatic transmission, power before a tire has built up heat Rating. See Vehicle Load Limits steering, power brakes, power from driving. See Tire Pressure on page 9‑16. windows, power seats, and air on page 10‑56. conditioning. GAWR FRT: Gross Axle Weight Curb Weight: The weight of a Rating for the front axle. See Aspect Ratio: The relationship motor vehicle with standard and Vehicle Load Limits on of a tire's height to its width. optional equipment including the page 9‑16. maximum capacity of fuel, oil, Belt: A rubber coated layer of GAWR RR: Gross Axle Weight cords that is located between and coolant, but without passengers and cargo. Rating for the rear axle. See the plies and the tread. Cords Vehicle Load Limits on may be made from steel or other DOT Markings: A code molded page 9‑16. reinforcing materials. into the sidewall of a tire signifying that the tire is in Intended Outboard Sidewall: Bead: The tire bead contains The side of an asymmetrical tire, steel wires wrapped by steel compliance with the U.S. Department of Transportation that must always face outward cords that hold the tire onto when mounted on a vehicle. the rim. (DOT) Motor Vehicle Safety Standards. The DOT code Kilopascal (kPa): The metric Bias Ply Tire: A pneumatic tire includes the Tire Identification unit for air pressure. in which the plies are laid at Number (TIN), an alphanumeric alternate angles less than designator which can also Light Truck (LT‐Metric) Tire: A 90 degrees to the centerline of tire used on light duty trucks and the tread. some multipurpose passenger vehicles. Chevrolet Avalanche Owner Manual - 2012 Black plate (55,1)

Vehicle Care 10-55

Load Index: An assigned Occupant Distribution: Pressure on page 9‑16 number ranging from 1 to 279 Designated seating positions. andVehicle Load Limits on that corresponds to the load Outward Facing Sidewall: The page 9‑16. carrying capacity of a tire. side of an asymmetrical tire that Radial Ply Tire: A pneumatic Maximum Inflation Pressure: has a particular side that faces tire in which the ply cords that The maximum air pressure to outward when mounted on a extend to the beads are laid at which a cold tire can be inflated. vehicle. The side of the tire that 90 degrees to the centerline of The maximum air pressure is contains a whitewall, bears the tread. molded onto the sidewall. white lettering, or bears Rim: A metal support for a tire Maximum Load Rating: The manufacturer, brand, and/or and upon which the tire beads load rating for a tire at the model name molding that is are seated. higher or deeper than the same maximum permissible inflation Sidewall: The portion of a tire pressure for that tire. moldings on the other sidewall of the tire. between the tread and the bead. Maximum Loaded Vehicle Speed Rating: An Weight: The sum of curb Passenger (P-Metric) Tire: A tire used on passenger cars and alphanumeric code assigned to weight, accessory weight, a tire indicating the maximum vehicle capacity weight, and some light duty trucks and multipurpose vehicles. speed at which a tire can production options weight. operate. Recommended Inflation Normal Occupant Weight: The Traction: The friction between number of occupants a vehicle Pressure: Vehicle manufacturer's recommended the tire and the road surface. is designed to seat multiplied by The amount of grip provided. 68 kg (150 lbs). See Vehicle tire inflation pressure as shown on the tire placard. See Tire Load Limits on page 9‑16. Chevrolet Avalanche Owner Manual - 2012 Black plate (56,1)

10-56 Vehicle Care

Tread: The portion of a tire Vehicle Capacity Weight: The Tire Pressure that comes into contact with number of designated the road. seating positions multiplied by Tires need the correct amount 68 kg (150 lbs) plus the rated of air pressure to operate Treadwear Indicators: Narrow effectively. bands, sometimes called wear cargo load. See Vehicle Load bars, that show across the tread Limits on page 9‑16. Notice: Neither tire of a tire when only 1.6 mm Vehicle Maximum Load on the underinflation nor overinflation is good. (1/16 in) of tread remains. See Tire: Load on an individual tire When It Is Time for New Tires due to curb weight, accessory Underinflated tires, or tires that do not have enough air, on page 10‑63. weight, occupant weight, and can result in: UTQGS (Uniform Tire cargo weight. . Tire overloading and Quality Grading Standards): A Vehicle Placard: A label tire information system that permanently attached to a overheating which could provides consumers with vehicle showing the vehicle lead to a blowout. ratings for a tire's traction, capacity weight and the . Premature or temperature, and treadwear. original equipment tire size irregular wear. Ratings are determined by and recommended inflation . Poor handling. tire manufacturers using pressure. See “Tire and Loading government testing procedures. Information Label” under Vehicle . Reduced fuel economy. The ratings are molded into the Load Limits on page 9‑16. sidewall of the tire. See Uniform Tire Quality Grading on page 10‑66. Chevrolet Avalanche Owner Manual - 2012 Black plate (57,1)

Vehicle Care 10-57

Overinflated tires, or tires that How the vehicle is loaded Remove the valve cap from the have too much air, can affects vehicle handling and ride tire valve stem. Press the tire result in: comfort. Never load the vehicle gauge firmly onto the valve to with more weight than it was get a pressure measurement. . Unusual wear. designed to carry. If the cold tire inflation pressure . Poor handling. matches the recommended When to Check . Rough ride. pressure on the Tire and Check the tires once a month Loading Information label, no . Needless damage from or more. further adjustment is necessary. road hazards. Do not forget the spare tire, If the inflation pressure is low, The Tire and Loading if the vehicle has one. add air until the recommended Information label on the vehicle SeeFull-Size Spare Tire on pressure is reached. If the indicates the original equipment page 10‑86 for additional inflation pressure is high, press tires and the correct cold tire information. on the metal stem in the center inflation pressures. The of the tire valve to release air. How to Check recommended pressure is the Re-check the tire pressure with minimum air pressure needed to Use a good quality pocket-type the tire gauge. support the vehicle's maximum gauge to check tire pressure. load carrying capacity. Proper tire inflation cannot be Return the valve caps on the determined by looking at the tire. valve stems to prevent leaks For additional information and keep out dirt and moisture. regarding how much weight Check the tire inflation pressure the vehicle can carry, and an when the tires are cold, meaning example of the Tire and Loading the vehicle has not been driven Information label, see Vehicle for at least three hours or no Load Limits on page 9‑16. more than 1.6 km (1 mi). Chevrolet Avalanche Owner Manual - 2012 Black plate (58,1)

10-58 Vehicle Care

Tire Pressure Monitor pressure telltale when one or The TPMS malfunction indicator is System more of your tires is significantly combined with the low tire pressure under‐inflated. telltale. When the system detects a The Tire Pressure Monitor System Accordingly, when the low tire malfunction, the telltale will flash for (TPMS) uses radio and sensor pressure telltale illuminates, you approximately one minute and then technology to check tire pressure should stop and check your tires as remain continuously illuminated. levels. The TPMS sensors monitor soon as possible, and inflate them This sequence will continue upon the air pressure in your tires and to the proper pressure. Driving on a subsequent vehicle start‐ups as transmit tire pressure readings to a long as the malfunction exists. significantly under‐inflated tire receiver located in the vehicle. causes the tire to overheat and can When the malfunction indicator is Each tire, including the spare (if lead to tire failure. Under‐inflation illuminated, the system may not be provided), should be checked also reduces fuel efficiency and tire able to detect or signal low tire monthly when cold and inflated to tread life, and may affect the pressure as intended. TPMS the inflation pressure recommended vehicle's handling and stopping malfunctions may occur for a variety by the vehicle manufacturer on the ability. of reasons, including the installation vehicle placard or tire inflation Please note that the TPMS is not a of replacement or alternate tires or pressure label. (If your vehicle has substitute for proper tire wheels on the vehicle that prevent tires of a different size than the size maintenance, and it is the driver's the TPMS from functioning properly. indicated on the vehicle placard or responsibility to maintain correct tire Always check the TPMS malfunction tire inflation pressure label, you telltale after replacing one or more pressure, even if under‐inflation has should determine the proper tire not reached the level to trigger tires or wheels on your vehicle to inflation pressure for those tires.) illumination of the TPMS low tire ensure that the replacement or alternate tires and wheels allow the As an added safety feature, your pressure telltale. TPMS to continue to function vehicle has been equipped with a Your vehicle has also been properly. tire pressure monitoring system equipped with a TPMS malfunction (TPMS) that illuminates a low tire indicator to indicate when the See Tire Pressure Monitor system is not operating properly. Operation on page 10‑59 for additional information. Chevrolet Avalanche Owner Manual - 2012 Black plate (59,1)

Vehicle Care 10-59

Federal Communications For additional information and Commission (FCC) Rules and details about the DIC operation and with Industry Canada displays, see Driver Information Standards Center (DIC) on page 5‑26 and Tire Messages on page 5‑42. See Radio Frequency Statement on page 13 20 for information The low tire pressure warning light ‑ When a low tire pressure condition regarding Part 15 of the Federal may come on in cool weather when is detected, the TPMS illuminates Communications Commission (FCC) the vehicle is first started, and then the low tire pressure warning light Rules and with Industry Canada turn off as the vehicle is driven. This located on the instrument cluster. Standards RSS-GEN/210/220/310. could be an early indicator that the If the warning light comes on, stop air pressure is getting low and as soon as possible and inflate the needs to be inflated to the proper Tire Pressure Monitor tires to the recommended pressure pressure. Operation shown on the Tire and Loading A Tire and Loading Information Information label. See Vehicle Load This vehicle may have a Tire label shows the size of the original Limits on page 9 16. Pressure Monitor System (TPMS). ‑ equipment tires and the correct The TPMS is designed to warn the A message to check the pressure in inflation pressure for the tires when driver when a low tire pressure a specific tire displays in the Driver they are cold. See Vehicle Load condition exists. TPMS sensors are Information Center (DIC). The low Limits on page 9‑16, for an example mounted onto each tire and wheel tire pressure warning light and the of the Tire and Loading Information assembly, excluding the spare tire DIC warning message come on at label and its location. Also see Tire and wheel assembly. The TPMS each ignition cycle until the tires are Pressure on page 10‑56. sensors monitor the air pressure in inflated to the correct inflation the tires and transmit the tire pressure. Using the DIC, tire pressure readings to a receiver pressure levels can be viewed. located in the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (60,1)

10-60 Vehicle Care

The TPMS can warn about a TPMS Malfunction Light and . The TPMS sensor matching low tire pressure condition but it Message process was not done or not does not replace normal tire completed successfully maintenance. See Tire Inspection The TPMS will not function properly after rotating the tires. The if one or more of the TPMS sensors on page 10‑62, Tire Rotation on malfunction light and the DIC are missing or inoperable. When the page 10‑62, and Tires on message should go off after system detects a malfunction, the page 10‑49. successfully completing the low tire pressure warning light sensor matching process. See Notice: Tire sealant materials are flashes for about one minute and “TPMS Sensor Matching not all the same. A non-approved then stays on for the remainder of Process” later in this section. tire sealant could damage the the ignition cycle. A DIC warning . TPMS sensors. TPMS sensor message also displays. The One or more TPMS sensors damage caused by using an malfunction light and DIC warning are missing or damaged. The incorrect tire sealant is not message come on at each ignition malfunction light and the DIC covered by the vehicle cycle until the problem is corrected. message should go off when the warranty. Always use only the Some of the conditions that can TPMS sensors are installed and GM-approved tire sealant cause these to come on are: the sensor matching process is available through your dealer or performed successfully. See included in the vehicle. . One of the road tires has been your dealer for service. replaced with the spare tire. The . spare tire does not have a Replacement tires or wheels do TPMS sensor. The malfunction not match the original equipment light and the DIC message tires or wheels. Tires and wheels should go off after the road tire other than those recommended is replaced and the sensor could prevent the TPMS from matching process is performed functioning properly. See Buying New Tires on page 10 64. successfully. See “TPMS Sensor ‑ Matching Process” later in this section. Chevrolet Avalanche Owner Manual - 2012 Black plate (61,1)

Vehicle Care 10-61

. Operating electronic devices or using a TPMS relearn tool, in the 4. Start with the driver side being near facilities using radio following order: driver side front tire, front tire. wave frequencies similar to the passenger side front tire, passenger 5. Place the relearn tool against TPMS could cause the TPMS side rear tire, and driver side rear. sensors to malfunction. the tire sidewall, near the valve See your dealer for service or to stem. Then press the button to If the TPMS is not functioning purchase a relearn tool. activate the TPMS sensor. properly, it cannot detect or signal a There are two minutes to match A horn chirp confirms that the low tire condition. See your dealer the first tire/wheel position, and sensor identification code has for service if the TPMS malfunction five minutes overall to match all been matched to this tire and light and DIC message come on four tire/wheel positions. If it takes wheel position. and stay on. longer, the matching process stops 6. Proceed to the passenger side TPMS Sensor Matching and must be restarted. front tire, and repeat the Process The TPMS sensor matching procedure in Step 5. process is: Each TPMS sensor has a unique 7. Proceed to the passenger side identification code. The identification 1. Set the parking brake. rear tire, and repeat the code needs to be matched to a new 2. Turn the ignition to ON/RUN with procedure in Step 5. tire/wheel position after rotating the the engine off. 8. Proceed to the driver side rear vehicle’s tires or replacing one or tire, and repeat the procedure in more of the TPMS sensors. Also, 3. Press the Remote Keyless Entry " Step 5. The horn sounds two the TPMS sensor matching process (RKE) transmitter's Q and times to indicate the sensor should be performed after replacing buttons at the same time for identification code has been a spare tire with a road tire approximately five seconds. The matched to the driver side rear containing the TPMS sensor. The horn sounds twice to signal the tire, and the TPMS sensor malfunction light and the DIC receiver is in relearn mode and matching process is no longer message should go off at the next the TIRE LEARNING ACTIVE active. The TIRE LEARNING ignition cycle. The sensors are message displays on the DIC ACTIVE message on the DIC matched to the tire/wheel positions, screen. display screen goes off. Chevrolet Avalanche Owner Manual - 2012 Black plate (62,1)

10-62 Vehicle Care

9. Turn the ignition to LOCK/OFF. . The tire has a bump, bulge, See When It Is Time for New 10. Set all four tires to the or split. Tires on page 10‑63 and Wheel recommended air pressure . The tire has a puncture, cut, Replacement on page 10‑68. level as indicated on the Tire or other damage that cannot and Loading Information label. be repaired well because of the size or location of the Tire Inspection damage. We recommend that the tires, including the spare tire, if the Tire Rotation vehicle has one, be inspected Tires should be rotated every for signs of wear or damage at 12 000 km (7,500 mi). See least once a month. Maintenance Schedule on Replace the tire if: page 11‑3. . The indicators at three or Tires are rotated to achieve a more places around the tire uniform wear for all tires. The Use this rotation pattern when can be seen. first rotation is the most rotating the tires. important. . There is cord or fabric Do not include the spare tire in showing through the tire's Any time unusual wear is the tire rotation. rubber. noticed, rotate the tires as soon as possible and check the wheel . The tread or sidewall is alignment. Also check for cracked, cut, or snagged damaged tires or wheels. deep enough to show cord or fabric. Chevrolet Avalanche Owner Manual - 2012 Black plate (63,1)

Vehicle Care 10-63

Adjust the front and rear tires to When It Is Time for New { WARNING the recommended inflation Tires pressure on the Tire and Rust or dirt on a wheel, or on the Loading Information label after Factors, such as maintenance, parts to which it is fastened, can temperatures, driving speeds, the tires have been rotated. See make wheel nuts become loose Tire Pressure on page 10 56 vehicle loading, and road conditions ‑ after time. The wheel could come affect the wear rate of the tires. and Vehicle Load Limits on off and cause an accident. When page 9‑16. changing a wheel, remove any Reset the Tire Pressure Monitor rust or dirt from places where the System. See Tire Pressure wheel attaches to the vehicle. In Monitor Operation on an emergency, a cloth or a paper towel can be used; however, use page 10 59. ‑ a scraper or wire brush later to Check that all wheel nuts are remove all rust or dirt. properly tightened. See “Wheel Nut Torque” under Capacities Lightly coat the center of the and Specifications on wheel hub with wheel bearing page 12‑2. grease after a wheel change or tire rotation to prevent corrosion or rust build-up. Do not get Treadwear indicators are one way to tell when it is time for new tires. grease on the flat wheel Treadwear indicators appear when mounting surface or on the the tires have only 1.6 mm (1/16 in) wheel nuts or bolts. or less of tread remaining. Some commercial truck tires may not have treadwear indicators. See Tire Chevrolet Avalanche Owner Manual - 2012 Black plate (64,1)

10-64 Vehicle Care

Inspection on page 10‑62 and Tire Parking for an extended period can including brake system Rotation on page 10‑62 for cause flat spots on the tires that performance, ride and handling, additional information. may result in vibrations while traction control, and tire pressure The rubber in tires ages over time. driving. When storing a vehicle for monitoring performance. GM's TPC This also applies to the spare tire, at least a month, remove the tires Spec number is molded onto the if the vehicle has one, even if it is or raise the vehicle to reduce the tire's sidewall near the tire size. never used. Multiple conditions weight from the tires. If the tires have an all‐season tread including temperatures, loading design, the TPC Spec number will conditions, and inflation pressure Buying New Tires be followed by MS for mud and snow. See Tire Sidewall Labeling on maintenance affect how fast aging GM has developed and matched takes place. Tires will typically need page 10‑50 for additional specific tires for the vehicle. The information. to be replaced due to wear before original equipment tires installed they may need to be replaced were designed to meet General GM recommends replacing all the due to age. Consult the tire Motors Tire Performance Criteria tires at the same time. Uniform tread manufacturer for more information Specification (TPC Spec) system depth on all tires will help to on when tires should be replaced. rating. When replacement tires are maintain the performance of the vehicle. Braking and handling Vehicle Storage needed, GM strongly recommends buying tires with the same TPC performance may be adversely Tires age when stored normally Spec rating. affected if all the tires are not mounted on a parked vehicle. Park replaced at the same time. See Tire GM's exclusive TPC Spec system a vehicle that will be stored for at Inspection on page 10‑62 and Tire considers over a dozen critical least a month in a cool, dry, clean Rotation on page 10‑62 for specifications that impact the area away from direct sunlight to information on proper tire rotation. slow aging. This area should be overall performance of the vehicle, free of grease, gasoline or other substances that can deteriorate rubber. Chevrolet Avalanche Owner Manual - 2012 Black plate (65,1)

Vehicle Care 10-65

{ WARNING WARNING (Continued) WARNING (Continued)

Tires could explode during A tire and/or wheel could fail improper service. Attempting This vehicle may have a different size spare than the road tires suddenly and cause a crash. to mount or dismount a tire Use only radial-ply tires with could cause injury or death. originally installed on the vehicle. When new, the vehicle included a the wheels on the vehicle. Only your dealer or authorized spare tire and wheel assembly tire service center should with a similar overall diameter as mount or dismount the tires. If the vehicle tires must be replaced the road tires and wheels, so it is with a tire that does not have a TPC all right to drive on it. The spare Spec number, make sure they are tire was developed for use on this the same size, load range, speed { WARNING vehicle and will not affect vehicle rating, and construction (radial) as handling. the original tires. Mixing tires of different sizes, Vehicles that have a tire pressure brands, or types may cause loss monitoring system could give an of control of the vehicle, resulting { WARNING inaccurate low‐pressure warning if in a crash or other vehicle non‐TPC Spec rated tires are damage. Use the correct size, Using bias-ply tires on the installed. See Tire Pressure Monitor brand, and type of tires on all vehicle may cause the wheel System on page 10‑58. wheels. rim flanges to develop cracks (Continued) after many miles of driving. (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (66,1)

10-66 Vehicle Care

The Tire and Loading Information Uniform Tire Quality label indicates the original { WARNING equipment tires on the vehicle. See Grading If different sized wheels are used, Vehicle Load Limits on page 9‑16 Quality grades can be found there may not be an acceptable for the label location and more where applicable on the tire level of performance and safety if information about the Tire and sidewall between tread shoulder Loading Information label. tires not recommended for those wheels are selected. This and maximum section width. For Different Size Tires and increases the chance of a crash example: Wheels and serious injury. Only use GM Treadwear 200 Traction AA specific wheel and tire systems Temperature A If wheels or tires are installed that developed for the vehicle, and are a different size than the original have them properly installed by a The following information relates equipment wheels and tires, vehicle GM certified technician. to the system developed by the performance, including its braking, United States National Highway ride and handling characteristics, Traffic Safety Administration See Buying New Tires on stability, and resistance to rollover (NHTSA), which grades tires by may be affected. If the vehicle has page 10‑64 and Accessories and Modifications on page 10‑3 for treadwear, traction, and electronic systems such as antilock temperature performance. This brakes, rollover airbags, traction additional information. control, and electronic stability applies only to vehicles sold in control, the performance of these the United States. The grades systems can also be affected. are molded on the sidewalls of most passenger car tires. The Uniform Tire Quality Grading (UTQG) system does not apply to deep tread, winter-type snow tires, space-saver, or temporary Chevrolet Avalanche Owner Manual - 2012 Black plate (67,1)

Vehicle Care 10-67

use spare tires, tires with course. For example, a tire assigned to this tire is based on nominal rim diameters of graded 150 would wear one and straight-ahead braking traction 10 to 12 inches (25 to 30 cm), a half (1½) times as well on the tests, and does not include or to some limited-production government course as a tire acceleration, cornering, tires. graded 100. The relative hydroplaning, or peak traction While the tires available on performance of tires depends characteristics. upon the actual conditions of General Motors passenger cars Temperature – A, B, C and light trucks may vary with their use, however, and may The temperature grades respect to these grades, they depart significantly from the are A (the highest), B, and C, must also conform to federal norm due to variations in representing the tire's resistance safety requirements and driving habits, service practices to the generation of heat and additional General Motors Tire and differences in road its ability to dissipate heat Performance Criteria (TPC) characteristics and climate. when tested under controlled standards. Traction – AA, A, B, C conditions on a specified indoor All Passenger Car Tires Must The traction grades, from laboratory test wheel. Sustained Conform to Federal Safety highest to lowest, are AA, A, B, high temperature can cause Requirements In Addition To and C. Those grades represent the material of the tire to These Grades. the tire's ability to stop on wet degenerate and reduce tire life, Treadwear pavement as measured under and excessive temperature can controlled conditions on lead to sudden tire failure. The treadwear grade is a specified government test The grade C corresponds to a comparative rating based on the surfaces of asphalt and level of performance which all wear rate of the tire when tested concrete. A tire marked C may passenger car tires must meet under controlled conditions on a have poor traction performance. under the Federal Motor Safety specified government test Warning: The traction grade Standard No. 109. Chevrolet Avalanche Owner Manual - 2012 Black plate (68,1)

10-68 Vehicle Care

Grades B and A represent vibrates when driving on a smooth higher levels of performance on road, the tires and wheels might { WARNING the laboratory test wheel than need to be rebalanced. See your dealer for proper diagnosis. Using the wrong replacement the minimum required by law. wheels, wheel bolts, or wheel Warning: The temperature grade Wheel Replacement nuts can be dangerous. It could for this tire is established for a affect the braking and handling of tire that is properly inflated and Replace any wheel that is bent, the vehicle. Tires can lose air, not overloaded. Excessive cracked, or badly rusted or and cause loss of control, causing speed, underinflation, corroded. If wheel nuts keep coming a crash. Always use the correct or excessive loading, either loose, the wheel, wheel bolts, and wheel, wheel bolts, and wheel separately or in combination, wheel nuts should be replaced. nuts for replacement. If the wheel leaks air, replace it. can cause heat buildup and Some aluminum wheels can be possible tire failure. repaired. See your dealer if any of Notice: The wrong wheel can these conditions exist. also cause problems with bearing Wheel Alignment and Tire life, brake cooling, speedometer Balance Your dealer will know the kind of or odometer calibration, wheel that is needed. headlamp aim, bumper height, The tires and wheels were aligned Each new wheel should have the vehicle ground clearance, and tire and balanced at the factory to same load-carrying capacity, or tire chain clearance to the provide the longest tire life and best diameter, width, offset, and be body and chassis. overall performance. Adjustments to mounted the same way as the See If a Tire Goes Flat on wheel alignment and tire balancing one it replaces. will not be necessary on a regular page 10‑70 for more information. basis. However, check the Replace wheels, wheel bolts, wheel alignment if there is unusual tire nuts, or Tire Pressure Monitor wear or if the vehicle is pulling to System (TPMS) sensors with new one side or the other. If the vehicle GM original equipment parts. Chevrolet Avalanche Owner Manual - 2012 Black plate (69,1)

Vehicle Care 10-69

Used Replacement Wheels Notice: If the vehicle has WARNING (Continued) P265/70R17 size tires, use tire { WARNING chains only where legal and only or other vehicle parts. The area when necessary. Use chains that damaged by the tire chains could Replacing a wheel with a used are the proper size for the tires. cause loss of control and a crash. one is dangerous. How it has Install them on the rear tires only. been used or how far it has been Use another type of traction Do not use chains on the front driven may be unknown. It could device only if its manufacturer tires. fail suddenly and cause a crash. recommends it for the vehicle's Tighten them as tightly as tire size combination and road When replacing wheels, use a possible with the ends securely conditions. Follow that new GM original equipment fastened. Drive slowly and wheel. manufacturer's instructions. To follow the chain manufacturer's avoid vehicle damage, drive slow instructions. If the chains contact and readjust or remove the Tire Chains the vehicle, stop and retighten traction device if it is contacting them. If the contact continues, the vehicle. Do not spin the slow down until it stops. Driving { WARNING wheels. too fast or spinning the wheels If traction devices are used, install with chains on will damage the If the vehicle has P265/65R18 or vehicle. P275/55R20 size tires, do not use them on the rear tires. tire chains. There is not enough clearance. Tire chains used on a vehicle without the proper amount of clearance can cause damage to the brakes, suspension, (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (70,1)

10-70 Vehicle Care

If a Tire Goes Flat { WARNING { WARNING It is unusual for a tire to blowout while driving, especially if the tires Driving on a flat tire will cause Lifting a vehicle and getting are maintained properly. If air goes permanent damage to the tire. under it to do maintenance or out of a tire, it is much more likely to Re-inflating a tire after it has repairs is dangerous without the leak out slowly. But if there ever is a been driven on while severely appropriate safety equipment and blowout, here are a few tips about underinflated or flat may cause a training. If a jack is provided with what to expect and what to do: blowout and a serious crash. the vehicle, it is designed only for If a front tire fails, the flat tire Never attempt to re-inflate a tire changing a flat tire. If it is used for creates a drag that pulls the vehicle that has been driven on while anything else, you or others could toward that side. Take your foot off severely underinflated or flat. be badly injured or killed if the the accelerator pedal and grip the Have your dealer or an authorized vehicle slips off the jack. If a jack steering wheel firmly. Steer to tire service center repair or is provided with the vehicle, only maintain lane position, and then replace the flat tire as soon as use it for changing a flat tire. gently brake to a stop, well off the possible. road, if possible. If a tire goes flat, avoid further tire A rear blowout, particularly on a and wheel damage by driving slowly curve, acts much like a skid and to a level place, well off the road, may require the same correction as if possible. Turn on the hazard used in a skid. Stop pressing the warning flashers. See Hazard accelerator pedal and steer to Warning Flashers on page 6‑5. straighten the vehicle. It may be very bumpy and noisy. Gently brake to a stop, well off the road, if possible. Chevrolet Avalanche Owner Manual - 2012 Black plate (71,1)

Vehicle Care 10-71

{ WARNING WARNING (Continued)

Changing a tire can be dangerous. The vehicle can slip 4. Turn off the engine and do off the jack and roll over or fall not restart while the vehicle causing injury or death. Find a is raised. level place to change the tire. To 5. Do not allow passengers to help prevent the vehicle from remain in the vehicle. moving: 6. Place wheel blocks on both A. Wheel Block 1. Set the parking brake firmly. sides of the tire at the B. Flat Tire opposite corner of the tire 2. Put the shift lever in The following information explains being changed. P (Park). how to use the jack and change 3. For vehicles with a tire. four-wheel-drive with a When the vehicle has a flat tire (B), N (Neutral) transfer case use the following example as a position, be sure the guide to assist in the placement of transfer case is in a drive the wheel blocks (A). gear — not in N (Neutral). (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (72,1)

10-72 Vehicle Care

Tire Changing 3. Turn the wing nut (C) counterclockwise to remove the Removing the Spare Tire and wheel blocks (A) attached to the Tools jack (E). Place the wheel blocks where needed as indicated in The jack and the wheel blocks are previously in this section. located under a cover near the passenger side rear seat. The tools for changing a flat tire are located in the passenger side top-box storage unit.

A. Wheel Blocks B. Jack Knob C. Wing Nut D. Retaining Hook E. Jack F. Mounting Bracket Rear Seat (Passenger Side) Jack Cover 2. Turn the jack knob (B) on the jack counterclockwise to release 1. Remove the jack cover by the jack (E) from the mounting turning the two wing nuts bracket (F). one-quarter turn counterclockwise and pulling the jack cover off. Chevrolet Avalanche Owner Manual - 2012 Black plate (73,1)

Vehicle Care 10-73

To remove the tools: To access the spare tire: F. Hoist End of Extension Tool 1. Open the top door on the G. Hoist Shaft Access Hole passenger side top-box storage H. Wheel Wrench unit. Use the ignition/door key to unlock it if it is locked. See I. Jack Handle Extension(s) Top-Box Storage on page 4‑2 for J. Spare Tire Lock more information. 1. Open the hoist shaft access 2. Remove the black pouch from cover on the bumper to access the storage box. the spare tire lock (J). 2. To remove the spare tire lock, insert the ignition key, turn it clockwise and pull it straight out.

A. Spare Tire (Valve Stem Pointed Down) B. Hoist Assembly C. Hoist Cable D. Tire/Wheel Retainer E. Hoist Shaft Chevrolet Avalanche Owner Manual - 2012 Black plate (74,1)

10-74 Vehicle Care

5. Turn the wheel wrench counterclockwise to lower the spare tire to the ground. Continue to turn the wheel wrench until the spare tire can be pulled out from under the vehicle. If the spare tire does not lower to the ground, the secondary latch is engaged causing the tire not to lower. See Secondary Latch System on page 10‑83 for more 3. Assemble the two jack handle 4. Insert the open end of the information. extensions (I) and wheel extension (F) through the hole in wrench (H), as shown. the rear bumper (G) (hoist shaft access hole). Be sure the hoist end (F) of the extension connects to the hoist shaft. The ribbed square end of the extension is used to lower the spare tire. Do not use the chiseled end of the wheel wrench. Chevrolet Avalanche Owner Manual - 2012 Black plate (75,1)

Vehicle Care 10-75

7. Tilt the tire with slack in the Separate the retainer from the cable to access the tire/wheel guide pin by sliding the retainer retainer. up the pin while pressing down 6. Use the wheel wrench hook to on the latch. When the retainer pull the hoist cable closer to is separated from the guide pin, assist in reaching the spare tire. tilt the retainer and pull it through the center of the wheel along with the cable and guide pin. 8. Put the spare tire near the flat tire. Chevrolet Avalanche Owner Manual - 2012 Black plate (76,1)

10-76 Vehicle Care

Removing the Flat Tire and Installing the Spare Tire

2. To remove the center cap, place 3. Use the wheel wrench to loosen the chiseled end of the wheel all the wheel nuts. Turn the wrench in the slot on the wheel wheel wrench counterclockwise A. Jack and gently pry the cap out. to loosen the wheel nuts. Do not B. Wheel Blocks remove the wheel nuts yet. C. Jack Handle D. Jack Handle Extensions E. Wheel Wrench 1. Do a safety check before proceeding. See If a Tire Goes Flat on page 10‑70 for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (77,1)

Vehicle Care 10-77

{ WARNING { WARNING

Getting under a vehicle when it is Raising the vehicle with the jack jacked up is dangerous. If the improperly positioned can vehicle slips off the jack, you damage the vehicle and even could be badly injured or killed. make the vehicle fall. To help Never get under a vehicle when it avoid personal injury and vehicle is supported only by a jack. damage, be sure to fit the jack lift head into the proper location before raising the vehicle.

Jacking Locations (Overall View) 4. Position the jack under the A. Front Position vehicle as shown. B. Rear Position Chevrolet Avalanche Owner Manual - 2012 Black plate (78,1)

10-78 Vehicle Care

Raise the vehicle far enough off Attach the jack handle (B) to the the ground so there is enough jack (A). Use the jacking pad (E) room for the spare tire to clear provided on the rear axle. Turn the ground. the wheel wrench (D) clockwise to raise the vehicle. Raise the vehicle far enough off the ground so there is enough room for the spare tire to clear the ground.

Front Position Front Tire Flat: If the flat tire is on a front tire of the vehicle, use the jack handle and only one jack handle extension. Attach Rear Position the wheel wrench to the jack Rear Tire Flat: If the flat tire is handle extension. Attach the on a rear tire of the vehicle, use jack handle to the jack (A). the jack handle (B) and both jack Position the jack on the frame handle extensions (C). Attach behind the flat tire near the the wheel wrench (D) to the 5. Remove all the wheel nuts. front body mount, as shown. jack handle extensions (C). Turn the wheel wrench 6. Take off the flat tire. clockwise to raise the vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (79,1)

Vehicle Care 10-79

{ WARNING { WARNING

Rust or dirt on a wheel, or on the Never use oil or grease on bolts parts to which it is fastened, can or nuts because the nuts might make wheel nuts become loose come loose. The vehicle's wheel after time. The wheel could come could fall off, causing a crash. off and cause an accident. When changing a wheel, remove any 9. Put the wheel nuts back on with rust or dirt from places where the the rounded end of the nuts wheel attaches to the vehicle. In toward the wheel after mounting an emergency, a cloth or a paper the spare tire. towel can be used; however, use 7. Remove any rust or dirt from the a scraper or wire brush later to 10. Tighten each wheel nut by wheel bolts, mounting surfaces, hand. Then use the wheel remove all rust or dirt. and spare wheel. wrench to tighten the wheel 8. Install the spare tire. nuts until the wheel is held against the hub. 11. Turn the wheel wrench counterclockwise to lower the vehicle. Lower the jack completely. Chevrolet Avalanche Owner Manual - 2012 Black plate (80,1)

10-80 Vehicle Care

Storing a Flat or Spare Tire { WARNING and Tools Wheel nuts that are improperly or incorrectly tightened can cause { WARNING the wheels to become loose or Storing a jack, a tire, or other come off. The wheel nuts should equipment in the passenger be tightened with a torque wrench compartment of the vehicle could to the proper torque specification cause injury. In a sudden stop or after replacing. Follow the torque collision, loose equipment could specification supplied by the strike someone. Store all these in aftermarket manufacturer when the proper place. using accessory locking wheel 12. Tighten the nuts firmly in a nuts. See Capacities and crisscross sequence as shown Notice: Storing an aluminum Specifications on page 12‑2 for by turning the wheel wrench wheel with a flat tire under your original equipment wheel nut clockwise. torque specifications. vehicle for an extended period of When reinstalling the regular wheel time or with the valve stem and tire, also reinstall the center pointing up can damage the Notice: Improperly tightened cap. Line the tab on the back of the wheel. Always stow the wheel wheel nuts can lead to brake tab with the slot in the wheel. Place with the valve stem pointing pulsation and rotor damage. To the cap on the wheel and press until down and have the wheel/tire avoid expensive brake repairs, it snaps into place. repaired as soon as possible. evenly tighten the wheel nuts in the proper sequence and to the Store the tire under the rear of the proper torque specification. See vehicle in the spare tire carrier. Capacities and Specifications on page 12‑2 for the wheel nut torque specification. Chevrolet Avalanche Owner Manual - 2012 Black plate (81,1)

Vehicle Care 10-81

1. Put the tire on the ground at the rear of the vehicle with the valve stem pointed down, and to the rear.

Tilt the retainer down through the center wheel opening.

A. Spare Tire/Flat Tire (Valve Stem Pointed Down) 2. Tilt the tire. Separate the tire/ B. Hoist Assembly wheel retainer from the guide C. Hoist Cable pin. Pull the pin through the D. Tire/Wheel Retainer center of the wheel. E. Hoist Shaft F. Hoist End of Extension Tool G. Hoist Shaft Access Hole H. Wheel Wrench I. Jack Handle Extension(s) 3. Assemble the two jack handle J. Spare Tire Lock extensions (I) and wheel wrench (H), as shown. Chevrolet Avalanche Owner Manual - 2012 Black plate (82,1)

10-82 Vehicle Care

5. Raise the tire part way upward. Make sure the retainer is fully seated across the underside of the wheel and is centered in the wheel opening. 6. Raise the tire fully against the underside of the vehicle by turning the wheel wrench clockwise until you hear two clicks or feel it skip twice. The cable cannot be overtighten.

4. Insert the open end of the 7. Make sure the tire is stored extension (F) through the hole in securely. Push, pull (A), and then the rear bumper (G) (hoist shaft try to turn (B) the tire. If the tire access hole). moves, use the wheel wrench to tighten the cable. 8. Reinstall the spare tire lock. 9. Close the hoist shaft access cover. Chevrolet Avalanche Owner Manual - 2012 Black plate (83,1)

Vehicle Care 10-83

To store the tools: Secondary Latch System To release the spare tire from the secondary latch: 1. Return the tools to the tool bag This vehicle has an and place it back in the top‐box underbody-mounted tire hoist storage unit. assembly equipped with a 2. Assemble the wheel blocks and secondary latch system. It is jack together with the wing nut designed to stop the spare tire from by reversing Step 2 under suddenly falling off your vehicle. For “Removing the Spare Tire and the secondary latch to work, the Tools.” spare must be installed with the valve stem pointing down. See 3. Replace the jack cover and Storing a Flat or Spare Tire and tighten the jack-cover wing nuts. “ Tools” under Tire Changing on page 10‑72.

{ WARNING 1. Check under the vehicle to see if Before beginning this procedure the cable end is visible. If the read all the instructions. Failure to cable is not visible proceed to read and follow the instructions Step 6. could damage the hoist assembly 2. If it is visible, first try to tighten and you and others could get the cable by turning the wheel hurt. Read and follow the wrench clockwise until you hear instructions listed next. two clicks or feel it skip twice. You cannot overtighten the cable. Chevrolet Avalanche Owner Manual - 2012 Black plate (84,1)

10-84 Vehicle Care

3. Loosen the cable by turning the wrench counterclockwise three or four turns. 4. Repeat this procedure at least two times. If the spare tire lowers to the ground, continue with Step 5 under “Removing the Spare Tire and Tools” under Tire Changing on page 10‑72. 5. If the spare does not lower, turn the wrench counterclockwise until approximately 15 cm (6 in) A. Jack of cable is exposed. 8. Attach the jack handle, B. Wheel Blocks extension, and wheel wrench to 6. Stand the wheel blocks on their the jack and place it (with the shortest ends, with the backs 7. Place the bottom edge of the wheel blocks) under the vehicle facing each other. jack (A) on the wheel blocks (B), toward the front of the rear separating them so that the jack bumper. is balanced securely. Chevrolet Avalanche Owner Manual - 2012 Black plate (85,1)

Vehicle Care 10-85

12. Lower the jack by If the spare tire is hanging turning the wheel wrench from the cable, insert the hoist counterclockwise. Keep end of extension, and wheel lowering the jack until the wrench into the hoist shaft hole spare tire slides off the jack or in the bumper and turn the is hanging by the cable. wheel wrench counterclockwise to lower the spare the rest of { WARNING the way. 14. Turn the wheel wrench in the Someone standing too close hoist shaft hole in the bumper during the procedure could be clockwise to raise the cable injured by the jack. If the spare back up if the cable is hanging 9. Position the center lift point of tire does not slide off the jack under the vehicle. completely, make sure no one is the jack under the center of the Have the hoist assembly inspected behind you or on either side of spare tire. as soon as you can. You will not be you as you pull the jack out from able to store a spare or flat tire 10. Turn the wrench clockwise to under the spare. raise the jack until it lifts the using the hoist assembly until it has end fitting. been inspected and/or replaced. 13. Disconnect the jack handle 11. Continue raising the jack until To continue changing the flat tire, from the jack and carefully the spare tire stops moving see “Removing the Flat Tire and remove the jack. Use one hand upward and is held firmly in Installing the Spare Tire” under Tire to push against the spare while place. The secondary latch has Changing on page 10‑72. firmly pulling the jack out from released and the spare tire is under the spare tire with the balancing on the jack. other hand. Chevrolet Avalanche Owner Manual - 2012 Black plate (86,1)

10-86 Vehicle Care

Full-Size Spare Tire Your vehicle may have a different Jump Starting size spare tire than the road tires Your vehicle, when new, had a originally installed on your vehicle. For more information about the fully-inflated spare tire. A spare tire This spare tire was developed for vehicle battery, see Battery on may lose air over time, so check its use on your vehicle, so it is all right page 10‑30. inflation pressure regularly. See Tire to drive on it. If your vehicle has If the vehicle's battery has run Pressure on page 10‑56 and four-wheel drive and the different down, you may want to use another Vehicle Load Limits on page 9‑16 size spare tire is installed, keep the vehicle and some jumper cables to for information regarding proper tire vehicle in two-wheel drive. inflation and loading your vehicle. start your vehicle. Be sure to use For instruction on how to remove, After installing the spare tire on your the following steps to do it safely. install or store a spare tire, see vehicle, you should stop as soon as “Removing the Flat Tire and possible and make sure the spare { WARNING Installing the Spare” and “Storing a tire is correctly inflated. Have the Flat or Spare Tire and Tools” under damaged or flat road tire repaired or Batteries can hurt you. They can Tire Changing on page 10‑72. replaced as soon as you can and be dangerous because: installed back onto your vehicle. . They contain acid that can Notice: If the vehicle has This way, the spare tire will be burn you. four-wheel drive and a different available in case you need it again. size spare tire is installed, do not . They contain gas that can Do not mix tires and wheels of drive in four-wheel drive until explode or ignite. the flat tire is repaired and/or different sizes, because they will not replaced. The vehicle could be fit. Keep your spare tire and its . They contain enough damaged and the repairs would wheel together. If your vehicle has a electricity to burn you. not be covered by the warranty. spare tire that does not match your If you do not follow these steps vehicle's original road tires and Never use four-wheel drive when exactly, some or all of these wheels in size and type, do not a different size spare tire is things can hurt you. installed on the vehicle. include the spare in the tire rotation. Chevrolet Avalanche Owner Manual - 2012 Black plate (87,1)

Vehicle Care 10-87

Notice: Ignoring these steps You would not be able to start 3. Turn off the ignition on both could result in costly damage to your vehicle, and the bad vehicles. Unplug unnecessary the vehicle that would not be grounding could damage the accessories plugged into the covered by the warranty. electrical systems. accessory power outlets. Turn Trying to start the vehicle by To avoid the possibility of the off the radio and all the lamps pushing or pulling it will not vehicles rolling, set the parking that are not needed. This avoids work, and it could damage the brake firmly on both vehicles sparks and helps save both vehicle. involved in the jump start batteries. And it could save the radio! 1. Check the other vehicle. It must procedure. Put the automatic have a 12-volt battery with a transmission in P (Park) or a 4. Open the hood on the other negative ground system. manual transmission in Neutral vehicle and locate the before setting the parking brake. positive (+) and negative (−) Notice: Only use a vehicle that If the vehicle has a transfer case terminal locations on that has a 12-volt system with a with a N (Neutral) position, be vehicle. negative ground for jump sure the transfer case is in a Your vehicle has a remote starting. If the other vehicle does drive gear, not in N (Neutral). not have a 12-volt system with a positive (+) jump starting negative ground, both vehicles Notice: If any accessories are left terminal and a remote can be damaged. on or plugged in during the jump negative (−) jump starting starting procedure, they could be terminal. You should always use 2. Get the vehicles close enough damaged. The repairs would these remote terminals instead so the jumper cables can reach, not be covered by the vehicle of the terminals on the battery. but be sure the vehicles are not warranty. Whenever possible, touching each other. If they If the vehicle has a remote turn off or unplug all accessories positive (+) terminal, it is located are, it could cause a ground on either vehicle when jump connection you do not want. under a red plastic cover at the starting the vehicle. positive battery post. To uncover the remote positive (+) terminal, open the red plastic cover. Chevrolet Avalanche Owner Manual - 2012 Black plate (88,1)

10-88 Vehicle Care

{ WARNING WARNING (Continued)

An electric fan can start up even add water to take care of that when the engine is not running first. If you do not, explosive gas and can injure you. Keep hands, could be present. clothing and tools away from any Battery fluid contains acid that underhood electric fan. can burn you. Do not get it on you. If you accidentally get it in your eyes or on your skin, flush { WARNING the place with water and get medical help immediately. The remote negative (-) terminal Using an open flame near a is a stud located on the right battery can cause battery gas to front of the engine, where the explode. People have been hurt negative battery cable attaches. doing this, and some have been { WARNING See Engine Compartment blinded. Use a flashlight if you Fans or other moving engine need more light. Overview on page 10‑6 for more parts can injure you badly. Keep information on the location of the Be sure the battery has enough your hands away from moving remote positive (+) and remote water. You do not need to add parts once the engine is running. negative (−) terminals. water to the battery installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, (Continued) Chevrolet Avalanche Owner Manual - 2012 Black plate (89,1)

Vehicle Care 10-89

5. Check that the jumper cables 8. Now connect the black do not have loose or missing negative (−) cable to the insulation. If they do, you could negative (−) terminal of the get a shock. The vehicles could good battery. Use a remote be damaged too. negative (−) terminal if the Before you connect the cables, vehicle has one. here are some basic things you Do not let the other end touch should know. Positive (+) will go anything until the next step. The to positive (+) or to a remote other end of the negative (−) positive (+) terminal if the vehicle cable does not go to the dead has one. Negative (−) will go to a battery. It goes to a heavy, heavy, unpainted metal engine unpainted metal engine part or part or to a remote negative (−) 6. Connect the red positive (+) to the remote negative (−) terminal if the vehicle has one. cable to the positive (+) terminal terminal on the vehicle with the Do not connect positive (+) to of the vehicle with the dead dead battery. negative (−) or you will get a battery. Use a remote 9. Connect the other end of the short that would damage the positive (+) terminal if the negative (−) cable to the remote battery and maybe other parts vehicle has one. negative (−) terminal, on the too. And do not connect the 7. Do not let the other end vehicle with the dead battery. negative (−) cable to the touch metal. Connect it to the 10. Now start the vehicle with the negative (−) terminal on the positive (+) terminal of the good battery and run the dead battery because this can good battery. Use a remote engine for a while. cause sparks. positive (+) terminal if the vehicle has one. Chevrolet Avalanche Owner Manual - 2012 Black plate (90,1)

10-90 Vehicle Care

11. Try to start the vehicle that had To disconnect the jumper cables the dead battery. If it will not from both vehicles do the following: start after a few tries, it 1. Disconnect the black probably needs service. negative (−) cable from the Notice: If the jumper cables are vehicle that had the bad battery. connected or removed in the 2. Disconnect the black wrong order, electrical shorting negative (−) cable from the may occur and damage the vehicle with the good battery. vehicle. The repairs would not be covered by the vehicle warranty. 3. Disconnect the red positive (+) Always connect and remove the cable from the vehicle with the jumper cables in the correct good battery. order, making sure that the Jumper Cable Removal 4. Disconnect the red positive (+) cables do not touch each other or A. Heavy, Unpainted Metal Engine cable from the other vehicle. other metal. Part or Remote Negative (−) 5. Return the remote positive (+) Terminal terminal cover, if the vehicle has B. Good Battery or Remote one, to its original position. Positive (+) and Remote Negative (−) Terminals C. Dead Battery or Remote Positive (+) Terminal Chevrolet Avalanche Owner Manual - 2012 Black plate (91,1)

Vehicle Care 10-91

Recreational Vehicle . What is the distance that will be Towing travelled? Some vehicles have Towing restrictions on how far and how Towing the Vehicle Recreational vehicle towing means long they can tow. Notice: To avoid damage, the towing the vehicle behind another . Is the proper towing equipment disabled vehicle should be vehicle – such as behind a going to be used? See your towed with all four wheels off the motorhome. The two most common dealer or trailering professional ground. Care must be taken with types of recreational vehicle towing for additional advice and vehicles that have low ground are known as dinghy towing and equipment recommendations. clearance and/or special dolly towing. Dinghy towing is . Is the vehicle ready to be equipment. Always flatbed towing the vehicle with all four towed? Just as preparing the on a car carrier. wheels on the ground. Dolly towing is towing the vehicle with two vehicle for a long trip, make sure Consult your dealer or a wheels on the ground and two the vehicle is prepared to be professional towing service if the wheels up on a device known as a towed. disabled vehicle must be towed. dolly. See Roadside Assistance Program (U.S. and Canada) on page 13‑7 or Here are some important things to Roadside Assistance Program consider before recreational vehicle (Mexico) on page 13‑9. towing: To tow the vehicle behind another . What is the towing capacity vehicle for recreational purposes, of the towing vehicle? Be sure such as behind a motor home, see to read the tow vehicle “Recreational Vehicle Towing” in this manufacturer's section. recommendations. Chevrolet Avalanche Owner Manual - 2012 Black plate (92,1)

10-92 Vehicle Care

Dinghy Towing Two-wheel-drive vehicles and Four-Wheel Drive Vehicles with a four-wheel drive vehicles with a Two Speed Automatic Two-Wheel-Drive Vehicles and single speed automatic transfer Transfer Case Four-Wheel Drive Vehicles with a case should not be towed with all Single Speed Automatic four wheels on the ground. Transfer Case Two-wheel-drive transmissions have no provisions for internal lubrication while being towed. Four-wheel drive vehicles with a single speed automatic transfer case have no neutral position and will spin the transmission when the rear wheels turn.

Use the following procedure to dinghy tow a four-wheel drive vehicle with a two speed automatic Notice: If the vehicle is towed transfer case: with all four wheels on the ground, the drivetrain 1. Position the vehicle being towed components could be damaged. behind the tow vehicle and shift The repairs would not be covered the transmission to P (Park). by the vehicle warranty. Do not 2. Turn the engine off and firmly set tow the vehicle with all four the parking brake. wheels on the ground. 3. Securely attach the vehicle being towed to the tow vehicle. Chevrolet Avalanche Owner Manual - 2012 Black plate (93,1)

Vehicle Care 10-93

After towing, see “Shifting Out of with the rear wheels on the { WARNING Neutral” under “Four-Wheel Drive” ground, the transmission could for the proper procedure to take the be damaged. The repairs would Shifting a four-wheel-drive vehicle out of the Neutral position. not be covered by the vehicle vehicle's transfer case into warranty. Never tow the vehicle N (Neutral) can cause the vehicle Dolly Towing with the rear wheels on the to roll even if the transmission is Front Towing (Front Wheels Off ground. in P (Park). The driver or others the Ground) – Two-Wheel-Drive could be injured. Make sure the Two-wheel-drive vehicles and Vehicles and Four-Wheel Drive four-wheel drive vehicles with a parking brake is firmly set before Vehicles with a Single Speed single speed automatic transfer the transfer case is shifted to Automatic Transfer Case case should not be towed with the N (Neutral). rear wheels on the ground. Two-wheel-drive transmissions have 4. Shift the transfer case to no provisions for internal lubrication N (Neutral). See “Shifting into while being towed. Four-wheel drive Neutral” under “Four-Wheel vehicles with a single speed Drive” for the proper procedure automatic transfer case have no to select the Neutral position for neutral position and will spin the the vehicle. transmission when the rear wheels turn. 5. Release the parking brake only after the vehicle being towed is To dolly tow a two‐wheel‐drive firmly attached to the towing vehicle or a four-wheel drive vehicle vehicle. with a single speed automatic transfer case, the vehicle must be 6. Turn the ignition to LOCK/OFF Notice: If a two-wheel drive towed with the rear wheels on the and remove the key the — vehicle or a four-wheel drive dolly. See Rear Towing (Rear steering wheel will still turn. “ vehicle with a single speed Wheels Off the Ground)” later in this automatic transfer case is towed section for more information. Chevrolet Avalanche Owner Manual - 2012 Black plate (94,1)

10-94 Vehicle Care

Four-Wheel Drive Vehicles with a 3. Shift the transmission to 6. Secure the vehicle to the dolly Two Speed Automatic P (Park). following the manufacturer's Transfer Case 4. Firmly set the parking brake. instructions. 7. Release the parking brake only { WARNING after the vehicle being towed is firmly attached to the towing Shifting a four-wheel-drive vehicle. vehicle's transfer case into 8. Turn the ignition to LOCK/OFF. N (Neutral) can cause the vehicle to roll even if the transmission is After towing, see “Shifting Out of in P (Park). The driver or others N (Neutral)” under “Four-Wheel Drive. could be injured. Make sure the ” parking brake is firmly set before the transfer case is shifted to N (Neutral). Use the following procedure to dolly tow a four-wheel drive vehicle from 5. Shift the transfer case to the front: N (Neutral). See “Shifting into 1. Attach the dolly to the tow N (Neutral)” under “Four-Wheel vehicle following the dolly Drive.” manufacturer's instructions. 2. Drive the front wheels onto the dolly. Chevrolet Avalanche Owner Manual - 2012 Black plate (95,1)

Vehicle Care 10-95

Rear Towing 3. Firmly set the parking brake. Four-Wheel Drive Vehicles with a (Rear Wheels Off the Ground) See Parking Brake on Two Speed Automatic page 9‑45. Transfer Case 4. Put the transmission in P (Park). Use the following procedure to dolly 5. Secure the vehicle to the dolly tow a four-wheel drive vehicle from following the manufacturer's the rear: instructions. 1. Attach the dolly to the tow 6. Use an adequate clamping vehicle following the dolly device designed for towing to manufacturer's instructions. ensure that the front wheels are 2. Drive the rear wheels onto the locked into the straight position. dolly. 7. For four-wheel drive vehicles 3. Firmly set the parking brake. with a single speed automatic See Parking Brake on transfer case, shift the transfer page 9‑45. Two-Wheel-Drive Vehicles and case to the Two-Wheel High 4. Put the transmission in P (Park). Four-Wheel Drive Vehicles with a position. Single Speed Automatic 5. Secure the vehicle to the dolly 8. Turn the ignition to LOCK/OFF. Transfer Case following the manufacturer's instructions. Use the following procedure to dolly tow the vehicle from the rear: 1. Attach the dolly to the tow vehicle following the dolly manufacturer's instructions. 2. Drive the rear wheels onto the dolly. Chevrolet Avalanche Owner Manual - 2012 Black plate (96,1)

10-96 Vehicle Care

6. Use an adequate clamping Appearance Care Notice: Avoid using high device designed for towing to pressure washes closer than ensure that the front wheels are 30 cm (12 in) to the surface of the locked into the straight position. Exterior Care vehicle. Use of power washers Washing the Vehicle exceeding 8,274 kPa (1,200 psi) { WARNING can result in damage or removal To preserve the vehicle's finish, of paint and decals. Shifting a four-wheel-drive wash it often and out of direct sunlight. Rinse the vehicle well, before vehicle's transfer case into washing and after, to remove all N (Neutral) can cause the vehicle Notice: Do not use petroleum cleaning agents completely. If they to roll even if the transmission is based, acidic, or abrasive are allowed to dry on the surface, in P (Park). The driver or others cleaning agents as they can they could stain. could be injured. Make sure the damage the vehicle's paint, metal, Dry the finish with a soft, clean parking brake is firmly set before or plastic parts. If damage occurs, it would not be covered chamois or an all-cotton towel to the transfer case is shifted to avoid surface scratches and water N (Neutral). by the vehicle's warranty. Approved cleaning products can spotting. be obtained from your dealer. 7. Shift the transfer case to Follow all manufacturer N (Neutral). See “Shifting into directions regarding correct N (Neutral)” under “Four-Wheel product usage, necessary safety Drive.” precautions, and appropriate 8. Turn the ignition to LOCK/OFF. disposal of any vehicle care product. After towing, see “Shifting Out of N (Neutral)” under “Four-Wheel Drive.” Chevrolet Avalanche Owner Manual - 2012 Black plate (97,1)

Vehicle Care 10-97

Finish Care Notice: Machine compounding or Cleaning Exterior aggressive polishing on a Application of aftermarket clearcoat Lamps/Lenses basecoat/clearcoat paint finish sealant/wax materials is not may damage it. Use only Use only lukewarm or cold water, a recommended. If painted surfaces non-abrasive waxes and polishes soft cloth, and a car washing soap are damaged, see your dealer to that are made for a basecoat/ to clean exterior lamps and lenses. have the damage assessed and clearcoat paint finish on the Follow instructions under "Washing repaired. Foreign materials such as vehicle. the Vehicle" later in this section. calcium chloride and other salts, ice melting agents, road oil and tar, tree To keep the paint finish looking new, Windshield and Wiper Blades sap, bird droppings, chemicals from keep the vehicle garaged or Clean the outside of the windshield industrial chimneys, etc., can covered whenever possible. with glass cleaner. damage the vehicle's finish if they Protecting Exterior Bright Metal remain on painted surfaces. Wash Clean rubber blades using lint-free Parts the vehicle as soon as possible. cloth or paper towel soaked with If necessary, use non-abrasive Regularly clean bright metal parts windshield washer fluid or a mild cleaners that are marked safe for with water or chrome polish on detergent. Wash the windshield painted surfaces to remove foreign chrome or stainless steel trim, thoroughly when cleaning the matter. if necessary. blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax Occasional hand waxing or mild For aluminum, never use auto or treatments may cause wiper polishing should be done to remove chrome polish, steam, or caustic streaking. residue from the paint finish. See soap to clean. A coating of your dealer for approved cleaning wax, rubbed to high polish, is Replace the wiper blades if they products. recommended for all bright metal are worn or damaged. Damage can parts. be caused by extreme dusty conditions, sand, salt, heat, sun, snow and ice. Chevrolet Avalanche Owner Manual - 2012 Black plate (98,1)

10-98 Vehicle Care

Weatherstrips Wheels and Trim — Aluminum Notice: To avoid surface damage, do not use strong soaps, Apply silicone grease on or Chrome chemicals, abrasive polishes, weatherstrips to make them last Use a soft, clean cloth with mild cleaners, brushes, or cleaners longer, seal better, and not stick or soap and water to clean the wheels. that contain acid on aluminum or squeak. See Recommended Fluids After rinsing thoroughly with clean chrome-plated wheels. Use only and Lubricants on page 11 12. ‑ water, dry with a soft, clean towel. approved cleaners. Also, never A wax may then be applied. Tires drive a vehicle with aluminum or Keep the wheels clean using a soft, chrome-plated wheels through an Use a stiff brush with tire cleaner to clean cloth with mild soap and automatic car wash that uses clean the tires. water. Rinse with clean water. After silicone carbide tire cleaning Notice: Using petroleum-based rinsing thoroughly, dry with a soft, brushes. Damage could occur tire dressing products on the clean towel. A wax may then be and the repairs would not be vehicle may damage the paint applied. covered by the vehicle warranty. finish and/or tires. When applying Notice: Chrome wheels and other a tire dressing, always wipe off Steering, Suspension, and chrome trim may be damaged if Chassis Components any overspray from all painted the vehicle is not washed after surfaces on the vehicle. driving on roads that have been Visually inspect front and rear sprayed with magnesium, suspension and steering system for calcium, or sodium chloride. damaged, loose, or missing parts These chlorides are used on or signs of wear. Inspect power roads for conditions such as ice steering lines and hoses for proper and dust. Always wash the hook-up, binding, leaks, cracks, chrome with soap and water after chafing, etc. Visually check constant exposure. velocity joints, rubber boots, and axle seals for leaks. Chevrolet Avalanche Owner Manual - 2012 Black plate (99,1)

Vehicle Care 10-99

Body Component Lubrication Original manufacturer replacement Interior Care parts will provide the corrosion Lubricate all key lock cylinders, protection while maintaining the To prevent dirt particle abrasions, hood hinges, liftgate hinges, and vehicle warranty. regularly clean the vehicle's interior. steel fuel door hinge unless the Immediately remove any soils. Note components are plastic. Applying Finish Damage that newspapers or dark garments silicone grease on weatherstrips that can transfer color to home with a clean cloth will make them Quickly repair minor chips and scratches with touch-up materials furnishings can also permanently last longer, seal better, and not stick transfer color to the vehicle's or squeak. available from your dealer to avoid corrosion. Larger areas of finish interior. Underbody Maintenance damage can be corrected in your Use a soft bristle brush to remove dealer's body and paint shop. dust from knobs and crevices on the Use plain water to flush dirt and instrument cluster. Using a mild debris from the vehicle's underbody. Chemical Paint Spotting soap solution, immediately remove Your dealer or an underbody car hand lotions, sunscreen, and insect washing system can do this. If not Airborne pollutants can fall upon repellant from all interior surfaces or removed, rust and corrosion can and attack painted vehicle surfaces permanent damage may result. develop. causing blotchy, ring-shaped discolorations, and small, irregular Your dealer may have products for Sheet Metal Damage dark spots etched into the paint cleaning the interior. Use cleaners surface. If the vehicle is damaged and specifically designed for the requires sheet metal repair or surfaces being cleaned to prevent replacement, make sure the body permanent damage. To prevent repair shop applies anti-corrosion overspray, apply all cleaners directly material to parts repaired or to the cleaning cloth. Cleaners replaced to restore corrosion should be removed quickly. Never protection. allow cleaners to remain on the surface being cleaned for extended periods of time. Chevrolet Avalanche Owner Manual - 2012 Black plate (100,1)

10-100 Vehicle Care

Cleaners may contain solvents that A concentrated soap solution will Fabric/Carpet can become concentrated in the leave a residue that creates Start by vacuuming the surface interior. Before using cleaners, read streaks and attracts dirt. Do not using a soft brush attachment. If a and adhere to all safety instructions use solutions that contain strong rotating brush attachment is being on the label. While cleaning the or caustic soap. used during vacuuming, only use it interior, maintain adequate . Do not heavily saturate the on the floor carpet. Before cleaning, ventilation by opening the doors upholstery when cleaning. gently remove as much of the soil and windows. . Do not use solvents or cleaners as possible using one of the To prevent damage, do not clean containing solvents. following techniques: the interior using the following . Gently blot liquids with a paper cleaners or techniques: Interior Glass towel. Continue blotting until no . Never use a razor or any other To clean, use a terry cloth fabric more soil can be removed. sharp object to remove a soil dampened with water. Wipe droplets . For solid soils, remove as much from any interior surface. left behind with a clean dry cloth. as possible prior to vacuuming. . Never use a brush with stiff Commercial glass cleaners may be To clean: bristles. used, if necessary, after cleaning the interior glass with plain water. 1. Saturate a clean lint-free . Never rub any surface colorfast cloth with water or aggressively or with excessive Notice: To prevent scratching, club soda. Microfiber cloth is pressure. never use abrasive cleaners on automotive glass. Abrasive recommended to prevent lint . Do not use laundry detergents cleaners or aggressive cleaning transfer to the fabric or carpet. or dishwashing soaps with may damage the rear window 2. Remove excess moisture by degreasers. For liquid cleaners, defogger. gently wringing until water does use approximately 20 drops per not drip from the cleaning cloth. 3.78L (1 gal) of water. Chevrolet Avalanche Owner Manual - 2012 Black plate (101,1)

Vehicle Care 10-101

3. Start on the outside edge of the Instrument Panel, Leather, Do not use cleaners that increase soil and gently rub toward the Vinyl, & Other Plastic Surfaces gloss, especially on the instrument center. Rotate the cleaning cloth panel. Reflected glare can decrease to a clean area frequently to Use a soft microfiber cloth visibility through the windshield prevent forcing the soil in to the dampened with water to remove under certain conditions. fabric. dust and loose dirt. For a more thorough cleaning, use a soft Notice: Use of air fresheners may 4. Continue gently rubbing the microfiber cloth dampened with a cause permanent damage to soiled area until there is no mild soap solution. plastics and painted surfaces. longer any color transfer from If an air freshener comes in the soil to the cleaning cloth. Notice: Soaking or saturating contact with any plastic or leather, especially perforated painted surface in the vehicle, 5. If the soil is not completely leather, as well as other interior removed, use a mild soap blot immediately and clean with a surfaces, may cause permanent soft cloth dampened with a mild solution followed by only club damage. Wipe excess moisture soda or plain water. soap solution. Damage caused by from these surfaces after air fresheners would not be If the soil is not completely cleaning and allow them to dry covered by the vehicle warranty. removed, it may be necessary to naturally. Never use heat, steam, use a commercial upholstery spot lifters or spot removers. Do cleaner or spot lifter. Test a small not use cleaners that contain hidden area for colorfastness before silicone or wax-based products. using a commercial upholstery Cleaners containing these cleaner or spot lifter. If ring solvents can permanently change formation occurs, clean the the appearance and feel of leather entire fabric or carpet. or soft trim and are not recommended. Following the cleaning process, a paper towel can be used to blot excess moisture. Chevrolet Avalanche Owner Manual - 2012 Black plate (102,1)

10-102 Vehicle Care

Care of Safety Belts Floor Mats Use the following guidelines for proper floor mat usage. Keep belts clean and dry. { WARNING . The original equipment floor { WARNING mats were designed for the If a floor mat is the wrong size or vehicle. If the floor mats need Do not bleach or dye safety belts. is not properly installed, it can replacing, it is recommended It may severely weaken them. In interfere with the pedals. that GM certified floor mats be a crash, they might not be able to Interference with the pedals can purchased. Non-GM floor mats provide adequate protection. cause unintended acceleration may not fit properly and may Clean safety belts only with mild and/or increased stopping interfere with the pedals. Always soap and lukewarm water. distance which can cause a crash check that the floor mats do not and injury. Make sure the floor interfere with the pedals. mat does not interfere with the . Use the floor mat with the pedals. correct side up. Do not turn it over. . Do not place anything on top of the driver side floor mat. . Use only a single floor mat on the driver side. . Do not place one floor mat on top of another. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Service and Maintenance 11-1

General Information Your dealer recognizes the Service and importance of providing Maintenance Your vehicle is an important competitively priced maintenance investment. This section describes and repair services. With trained the required maintenance for the technicians, the dealer is the place General Information vehicle. Follow this schedule to for routine maintenance such as oil General Information ...... 11-1 help protect against major repair changes and tire rotations and expenses resulting from neglect or additional maintenance items like Maintenance Schedule inadequate maintenance. It may tires, brakes, batteries, and wiper Maintenance Schedule ...... 11-3 also help to maintain the value of blades. the vehicle if it is sold. It is the Notice: Damage caused by Special Application Services responsibility of the owner to have improper maintenance can lead to Special Application all required maintenance performed. Services ...... 11-8 costly repairs and may not be Your dealer has trained technicians covered by the vehicle warranty. Additional Maintenance who can perform required Maintenance intervals, checks, and Care maintenance using genuine inspections, recommended fluids, Additional Maintenance replacement parts. They have and lubricants are important to and Care ...... 11-9 up‐to‐date tools and equipment for keep the vehicle in good working fast and accurate diagnostics. condition. Recommended Fluids, Many dealers have extended The Tire Rotation and Required Lubricants, and Parts evening and Saturday hours, Services are the responsibility of the Recommended Fluids and courtesy transportation, and online vehicle owner. It is recommended to Lubricants ...... 11-12 scheduling to assist with service have your dealer perform these Maintenance Replacement needs. Parts ...... 11-14 services every 12 000 km/7,500 mi. Proper vehicle maintenance helps to Maintenance Records keep the vehicle in good working Maintenance Records ...... 11-15 condition, improves fuel economy, and reduces vehicle emissions. Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

11-2 Service and Maintenance

Because of the way people use The Additional Required vehicles, maintenance needs vary. Services ‐ Severe are for { WARNING There may need to be more vehicles that are: frequent checks and services. Performing maintenance work . Mainly driven in hilly or can be dangerous and can The Additional Required mountainous terrain. Services ‐ Normal are for cause serious injury. Perform vehicles that: . Frequently towing a trailer. maintenance work only if the required information, proper tools, . . Used for high speed or Carry passengers and cargo and equipment are available. within recommended limits on competitive driving. If they are not, see your dealer to the Tire and Loading Information . Used for taxi, police, or delivery have a trained technician do the label. See Vehicle Load Limits service. work. See Doing Your Own on page 9‑16. Refer to the information in the Service Work on page 10‑4. . Are driven on reasonable road Maintenance Schedule Additional surfaces within legal driving Required Services ‐ Severe chart. limits. . Use the recommended fuel. See Recommended Fuel on page 9‑61. Refer to the information in the Maintenance Schedule Additional Required Services ‐ Normal chart. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Service and Maintenance 11-3

Maintenance Engine Oil Change Tire Rotation and Required Schedule When the CHANGE ENGINE OIL Services Every 12 000 km/ SOON message displays, have the 7,500 mi Owner Checks and Services engine oil and filter changed within Rotate the tires, if recommended for the next 1 000 km/600 mi. If driven the vehicle, and perform the At Each Fuel Stop under the best conditions, the following services. See Tire . Check the engine oil level. See engine oil life system might not Rotation on page 10‑62. Engine Oil on page 10‑8. indicate the need for vehicle service for more than a year. The engine oil . Check engine oil level and oil Once a Month and filter must be changed at least life percentage. If needed, change engine oil and filter, and . Check the tire inflation once a year and the oil life system reset oil life system. See Engine pressures. See Tire Pressure on must be reset. Your trained dealer Oil on page 10‑8 and Engine Oil page 10‑56. technician can perform this work. If the engine oil life system is reset Life System on page 10‑11. . Inspect the tires for wear. See accidentally, service the vehicle . Check engine coolant level. See Tire Inspection on page 10‑62. within 5 000 km/3,000 mi since the Engine Coolant on page 10‑18. . Check the windshield washer last service. Reset the oil life . Check windshield washer fluid fluid level. See Washer Fluid on system when the oil is changed. level. See Washer Fluid on page 10‑26. See Engine Oil Life System on page 10‑26. page 10‑11. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

11-4 Service and Maintenance

. Visually inspect windshield wiper . Visually inspect steering, . Check ignition transmission lock. blades for wear, cracking, suspension, and chassis See Ignition Transmission Lock or contamination. See Exterior components for damaged, loose, Check on page 10‑34. Care on page 10 96. Replace or missing parts or signs of ‑ . Check parking brake and worn or damaged wiper blades. wear. See Exterior Care on automatic transmission park See Wiper Blade Replacement page 10‑96. mechanism. See Park Brake and on page 10 35. ‑ . Check restraint system P (Park) Mechanism Check on . Check tire inflation pressures. components. See Safety System page 10‑34. See Tire Pressure on Check on page 3 20. ‑ . Check accelerator pedal for page 10 56. ‑ . Visually inspect fuel system for damage, high effort, or binding. . Inspect tire wear. See Tire damage or leaks. Replace if needed. Inspection on page 10 62. ‑ . Visually inspect exhaust system . Visually inspect gas strut for . Visually check for fluid leaks. and nearby heat shields for signs of wear, cracks, or other loose or damaged parts. damage. Check the hold open . Inspect engine air cleaner filter. ability of the strut. See your See Engine Air Cleaner/Filter on . Lubricate body components. See dealer if service is required. page 10‑16. Exterior Care on page 10‑96. . Inspect sunroof track and seal, . Inspect brake system. . Check starter switch. See Starter if equipped. See Sunroof on Switch Check on page 10‑33. page 2‑25. . Check automatic transmission shift lock control function. See Automatic Transmission Shift Lock Control Function Check on page 10‑33. Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Service and Maintenance 11-5 Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

11-6 Service and Maintenance

Footnotes — Maintenance c) Do not directly power wash the Schedule Additional Required transfer case output seals. High Services — Normal pressure water can overcome the a) Check all fuel and vapor lines seals and contaminate the transfer case fluid. Contaminated fluid will and hoses for proper hook‐up, routing, and condition. Check that decrease the life of the transfer the purge valve, if the vehicle has case and should be replaced. one, works properly. Replace as d) Or every five years, whichever needed. comes first. See Cooling System on b) Or every four years, whichever page 10‑18. comes first. e) Or every 10 years, whichever comes first. Inspect for fraying, excessive cracking, or damage; replace, if needed. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Service and Maintenance 11-7 Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

11-8 Service and Maintenance

Footnotes — Maintenance c) Do not directly power wash the Special Application Schedule Additional Required transfer case output seals. High Services — Severe pressure water can overcome the Services seals and contaminate the transfer a) Check all fuel and vapor lines . Severe Commercial Use case fluid. Contaminated fluid will and hoses for proper hook‐up, Vehicles Only: Lubricate chassis decrease the life of the transfer routing, and condition. Check that components every 5 000 km/ case and should be replaced. the purge valve, if the vehicle has 3,000 mi. one, works properly. Replace as d) Or every five years, whichever . Have underbody flushing service needed. comes first. See Cooling System on performed once a year. b) Or every four years, whichever page 10‑18. comes first. e) Or every 10 years, whichever comes first. Inspect for fraying, excessive cracking, or damage; replace, if needed. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Service and Maintenance 11-9

Additional Battery Brakes The battery supplies power to Brakes stop the vehicle and are Maintenance and Care start the engine and operate any crucial to safe driving. additional electrical accessories. Your vehicle is an important . Signs of brake wear may include investment and caring for it properly . To avoid break‐down or failure to chirping, grinding, or squealing may help to avoid future costly start the vehicle, maintain a noises, or difficulty stopping. repairs. To maintain vehicle battery with full cranking power. performance, additional . Trained dealer technicians have maintenance services may be . Trained dealer technicians have access to tools and equipment required. It is recommended the diagnostic equipment to test to inspect the brakes and that your dealer perform these the battery and ensure that the recommend quality parts services — their trained dealer connections and cables are engineered for the vehicle. corrosion‐free. technicians know your vehicle best. Fluids Your dealer can also perform a Belts thorough assessment with a Proper fluid levels and approved multi‐point inspection to recommend . Belts may need replacing if fluids protect the vehicle’s when your vehicle may need they squeak or show signs of systems and components. See attention. The following list is cracking or splitting. Recommended Fluids and Lubricants on page 11 12 for GM intended to explain the services and . Trained dealer technicians ‑ conditions to look for that may can inspect the belts and approved fluids. indicate services are required. recommend replacement when . Engine oil and windshield necessary. washer fluid levels should be checked at every fuel fill. . Instrument cluster lights may come on to indicate that fluids may be low and need to be filled. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

11-10 Service and Maintenance

Hoses Shocks and Struts Tires Hoses transport fluids and should Shocks and struts help aid in control Tires need to be properly inflated, be regularly inspected to ensure for a smoother ride. rotated, and balanced. Maintaining that there are no cracks or leaks. the tires can save money, fuel, and . Signs of wear may include With a multi‐point inspection, your steering wheel vibration, bounce/ can reduce the risk of tire failure. dealer can inspect the hoses and sway while braking, longer . Signs that the tires need to be advise if replacement is needed. stopping distance, or uneven replaced include three or more Lamps tire wear. visible treadwear indicators; cord or fabric showing through the . As part of the multi‐point Properly working headlamps, rubber; cracks or cuts in the taillamps, and brake lamps are inspection, trained dealer technicians can visually inspect tread or sidewall; or a bulge or important to see and be seen on split in the tire. the road. the shocks and struts for signs of leaking, blown seals, . Trained dealer technicians can . Signs that the headlamps need or damage, and can advise inspect and recommend the right attention include dimming, failure when service is needed. tires. Your dealer can also to light, cracking, or damage. provide tire/wheel balancing The brake lamps need to be services to ensure smooth checked periodically to ensure vehicle operation at all speeds. that they light when braking. Your dealer sells and services . With a multi‐point inspection, name brand tires. your dealer can check the lamps and note any concerns. Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Service and Maintenance 11-11

Vehicle Care Windshield Wiper Blades To help keep the vehicle looking like For safety, appearance, and the Wiper blades need to be cleaned new, vehicle care products are best viewing, keep the windshield and kept in good condition to available from your dealer. For clean and clear. provide a clear view. information on how to clean and . Signs of damage include . Signs of wear include streaking, protect the vehicle’s interior and scratches, cracks, and chips. skipping across the windshield, exterior, see Interior Care on and worn or split rubber. page 10‑99 and Exterior Care on . Trained dealer technicians can page 10‑96. inspect the windshield and . Trained dealer technicians can recommend proper replacement check the wiper blades and Wheel Alignment if needed. replace them when needed. Wheel alignment is critical for ensuring that the tires deliver optimal wear and performance. . Signs that the alignment may need to be adjusted include pulling, improper vehicle handling, or unusual tire wear. . Your dealer has the required equipment to ensure proper wheel alignment. Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

11-12 Service and Maintenance

Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer. Usage Fluid/Lubricant Use only engine oil licensed to the dexos1 specfication, or equivalent, of Engine Oil the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is recommended. See Engine Oil on page 10‑8. 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. Engine Coolant See Engine Coolant on page 10‑18. DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in Hydraulic Brake System Canada 89021320). Windshield Washer Optikleen® Washer Solvent. Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186). Automatic Transmission DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Key Lock Cylinders Canada 10953474). Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or Chassis Lubrication lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 80W-90 Axle Lubricant (GM Part No. 89021671, in Front Axle Canada 89021672). Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Service and Maintenance 11-13

Usage Fluid/Lubricant SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in Rear Axle Canada 89021678). Transfer Case DEXRON®-VI Automatic Transmission Fluid. Front Axle Propshaft Spline or Spline Lubricant, Special Lubricant (GM Part No. 12345879, in One-Piece Propshaft Spline Canada 10953511). (Two-Wheel Drive with Auto. Trans.) Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Hood Hinges Canada 10953474). Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Outer Tailgate Handle Pivot Points Canada 10953474). Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Weatherstrip Conditioning Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887). Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in Weatherstrip Squeaks Canada 10953437). Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

11-14 Service and Maintenance

Maintenance Replacement Parts Replacement parts identified here by name, part number, or specification can be obtained from your dealer. Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter Standard Filter 15908916* A3086C* High Capacity Filter 15908915 A3085C Oil Filter 89017524 PF48 Spark Plugs 12621258 41-110 Wiper Blades Front – 55.0 cm (21.6 in) 25877402 — *15908915 (A3085C) high-capacity air cleaner filter may be substituted. Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

Service and Maintenance 11-15

Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Odometer Date Serviced By Services Performed Reading Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

11-16 Service and Maintenance

Odometer Date Serviced By Services Performed Reading Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

Service and Maintenance 11-17

Odometer Date Serviced By Services Performed Reading Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

11-18 Service and Maintenance

Odometer Date Serviced By Services Performed Reading Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Technical Data 12-1

Technical Data Vehicle Identification Engine Identification The eighth character in the VIN is Vehicle Identification the engine code. This code Vehicle Identification Number (VIN) identifies the vehicle's engine, Vehicle Identification specifications, and replacement Number (VIN) ...... 12-1 parts. See “Engine Specifications” Service Parts Identification under Capacities and Specifications Label ...... 12-1 on page 12‑2 for the vehicle's engine code. Vehicle Data Capacities and Specifications ...... 12-2 Service Parts Engine Drive Belt Routing . . . 12-3 Identification Label This label, on the inside of the glove box, has the following information: . Vehicle Identification Number (VIN). . Model designation. This legal identifier is in the front . Paint information. corner of the instrument panel, on . the left side of the vehicle. It can be Production options and special seen through the windshield from equipment. outside. The VIN also appears on Do not remove this label from the the Vehicle Certification and Service vehicle. Parts labels and certificates of title and registration. Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

12-2 Technical Data

Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11‑12 for more information. Capacities Application Metric English For the air conditioning system refrigerant charge Air Conditioning Refrigerant R134a amount, see the refrigerant label located under the hood. See your dealer for more information. Cooling System 15.9 L 16.8 qt Engine Oil with Filter 5.7 L† 6.0 qt† Fuel Tank 119.2 L 31.5 gal Transmission Fluid (Pan Removal and Filter Replacement) 5.7 L 6.0 qt Transfer Case Fluid 1.5 L 1.6 qt Wheel Nut Torque 190 Y 140 lb ft †Oil filter should be changed at every oil change. After refill, the level must be rechecked. Add enough engine coolant so that the fluid is within the proper operating range. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Technical Data 12-3

Engine Specifications Engine VIN Code Transmission Spark Plug Gap 5.3L V8 FlexFuel with Active Fuel Management™ 0 Automatic 1.02 mm (0.040 in) (Iron) (LMG) 5.3L V8 FlexFuel with Active Fuel Management™ 7 Automatic 1.02 mm (0.040 in) (Aluminum) (LC9)

Engine Drive Belt Routing Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

12-4 Technical Data

2 NOTES Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

Customer Information 13-1

Courtesy Transportation Customer Information Customer Program (U.S. and Information Canada) ...... 13-13 Collision Damage Repair Customer Satisfaction (U.S. and Canada) ...... 13-14 Procedure Customer Information Service Publications (U.S. and Canada) Customer Satisfaction Ordering Information ...... 13-16 Your satisfaction and goodwill are Procedure (U.S. and Reporting Safety Defects important to your dealer and to Canada) ...... 13-1 Reporting Safety Defects to Chevrolet. Normally, any concerns Customer Satisfaction the United States Procedure (Mexico) ...... 13-3 with the sales transaction or the Government ...... 13-17 operation of the vehicle will be Customer Assistance Offices Reporting Safety Defects to (U.S. and Canada) ...... 13-4 resolved by your dealer's sales or the Canadian service departments. Sometimes, Customer Assistance Offices Government ...... 13-18 (Mexico) ...... 13-5 however, despite the best intentions Reporting Safety Defects to of all concerned, misunderstandings Customer Assistance for Text General Motors ...... 13-18 Telephone (TTY) Users (U.S. can occur. If your concern has not and Canada) ...... 13-6 Vehicle Data Recording and been resolved to your satisfaction, Online Owner Center ...... 13-6 Privacy the following steps should be taken: GM Mobility Reimbursement Vehicle Data Recording and STEP ONE: Discuss your concern Program (U.S. and Privacy ...... 13-19 with a member of dealership Canada) ...... 13-7 Event Data Recorders ...... 13-19 management. Normally, concerns Roadside Assistance Program OnStar® ...... 13-20 can be quickly resolved at that level. (U.S. and Canada) ...... 13-7 Navigation System ...... 13-20 If the matter has already been Roadside Assistance Program Radio Frequency reviewed with the sales, service, (Mexico) ...... 13-9 Identification (RFID) ...... 13-20 or parts manager, contact the owner Scheduling Service Radio Frequency of your dealership or the general Appointments (U.S. and Statement ...... 13-20 manager. Canada) ...... 13-12 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

13-2 Customer Information

STEP TWO: If after contacting a When contacting Chevrolet, 40 days. If you do not agree with the member of dealership management, remember that your concern will decision given in your case, you it appears your concern cannot be likely be resolved at a dealer's may reject it and proceed with any resolved by your dealership without facility. That is why we suggest other venue for relief available further help, in the U.S., call the following Step One first. to you. Chevrolet Customer Assistance STEP THREE — U.S. Owners: You may contact the BBB Auto Line Center at 1-800-222-1020. In Both General Motors and your Program using the toll-free Canada, call General Motors of dealer are committed to making telephone number or write them at Canada Customer Care Centre at sure you are completely satisfied the following address: 1-800-263-3777 (English), with your new vehicle. However, or 1-800-263-7854 (French). BBB Auto Line Program if you continue to remain unsatisfied Council of Better Business We encourage you to call the after following the procedure Bureaus, Inc. toll-free number in order to give your outlined in Steps One and Two, you 4200 Wilson Boulevard inquiry prompt attention. Have the can file with the Better Business ® Suite 800 following information available to Bureau (BBB) Auto Line Program Arlington, VA 22203-1838 give the Customer Assistance to enforce your rights. representative: Telephone: 1-800-955-5100 The BBB Auto Line Program is an www.dr.bbb.org/goauto . Vehicle Identification out-of-court program administered Number (VIN). This is available by the Council of Better Business This program is available in all from the vehicle registration or Bureaus to settle automotive 50 states and the District of title, or the plate at the top left of disputes regarding vehicle repairs or Columbia. Eligibility is limited by the instrument panel and visible the interpretation of the New Vehicle vehicle age, mileage, and other through the windshield. Limited Warranty. Although you may factors. General Motors reserves be required to resort to this informal the right to change eligibility . Dealership name and location. dispute resolution program prior to limitations and/or discontinue its . Vehicle delivery date and filing a court action, use of the participation in this program. present mileage. program is free of charge and your case will generally be heard within Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

Customer Information 13-3

STEP THREE — Canadian For further information concerning Customer Satisfaction Owners: In the event that you do eligibility in the Canadian Motor not feel your concerns have been Vehicle Arbitration Plan (CAMVAP), Procedure (Mexico) addressed after following the call toll-free 1-800-207-0685, or call procedure outlined in Steps One the General Motors Customer Care and Two, General Motors of Canada Centre, 1-800-263-3777 (English), Limited wants you to be aware of its 1-800-263-7854 (French), participation in a no-charge or write to: Mediation/Arbitration Program. The Mediation/Arbitration Program General Motors of Canada Limited c/o Customer Care Centre has committed to binding arbitration General Motors of Canada Limited Did you get the Warranty Extension of owner disputes involving Mail Code: CA1-163-005 Plan? This plan is recommended by factory-related vehicle service 1908 Colonel Sam Drive General Motors to supplement the claims. The program provides for Oshawa, Ontario L1H 8P7 warranty included with the new the review of the facts involved by vehicle purchase. an impartial third party arbiter, and Your inquiry should be accompanied may include an informal hearing by the Vehicle Identification See your dealer for details. before the arbiter. The program is Number (VIN). Customer Assistance designed so that the entire dispute Procedure settlement process, from the time you file your complaint to the final Owner satisfaction and goodwill are decision, should be completed in very important to your dealer and about 70 days. We believe our General Motors. impartial program offers advantages Normally, any problem with the over courts in most jurisdictions transaction, sale, or usage of the because it is informal, quick, and vehicle must be handled by your free of charge. dealer sales or service departments. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

13-4 Customer Information

However, we recognize that STEP THREE See Customer Assistance Offices despite the good intentions of all If your case is not resolved in a (U.S. and Canada) on page 13‑4 or parties involved, sometimes a reasonable amount of time by your Customer Assistance Offices misunderstanding may occur. dealer, please call the General (Mexico) on page 13‑5 for more If you have a problem that has not Motors Customer Assistance information. been satisfactorily handled through Center (CAC) and provide the the normal means, we suggest the following information: Customer Assistance following steps: . Name Offices (U.S. and Canada) STEP ONE . Address Chevrolet encourages customers to call the toll-free number for Explain your case to your dealer . Phone number service agent, service manager, assistance. However, if a customer dealer sales agent, or sales . Model year wishes to write or e-mail Chevrolet, the letter should be addressed to: manager, depending on your case. . Brand Make sure that they have all . Vehicle Identification United States necessary information. They are Number (VIN) Chevrolet Motor Division interested in your continual . Mileage Chevrolet Customer Assistance satisfaction. Center . Delivery date STEP TWO P.O. Box 33170 . Description of the problem Detroit, MI 48232-5170 If you are not satisfied, please www.Chevrolet.com contact the general manager or your . Dealership name 1-800-222-1020 dealership owner to ask for their . Dealership address help. If they are not able to resolve 1-800-833-2438 (For Text your case, ask them to contact the Telephone Devices (TTYs)) right people at General Motors for Roadside Assistance: support, if needed. 1-800-243-8872 Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

Customer Information 13-5

From Puerto Rico: Mexico, Central America, and Mexico Caribbean Islands/Countries 1-800-496-9992 (English) From Mexico City 1-800-496-9993 (Spanish) (Except Puerto Rico and U.S. Virgin Islands) 5329-0811 From U.S. Virgin Islands: General Motors de Mexico, S. de From Other Mexico Locations 1-800-496-9994 R.L. de C.V. 01-800-466-0811 Canada Customer Assistance Center Av. Ejercito Nacional #843 United States and Canada General Motors of Canada Limited Col. Granada 1-866-466-8190 Customer Care Centre, Mail Code: C.P. 11520, Mexico, D.F. CA1-163-005 Costa Rica 1908 Colonel Sam Drive 01-800-466-0800 Oshawa, Ontario L1H 8P7 Long Distance: 011-52-53 29 0800 00-800-052-1005 www.gm.ca Guatemala 1-800-263-3777 (English) Customer Assistance 1-800-263-7854 (French) Offices (Mexico) 1-800-999-5252 1-800-263-3830 (For Text To contact the Customer Assistance Panama Telephone devices (TTYs)) Center (CAC), use the phone 00-800-052-0001 Roadside Assistance: numbers listed in this section. 1-800-268-6800 Customer assistance is available Dominican Republic Overseas Monday through Friday, 08:00 to 1-888-751-5301 20:00 hours, and Saturdays from Please contact the local General 08:00 to 15:00 hours. El Salvador Motors Business Unit. All e-mail inquiries to the Customer 800-6273 Assistance Center (CAC) should be sent to: [email protected]. Honduras 800-0122-6101 Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

13-6 Customer Information

Customer Assistance for . Chevrolet dealer locator for Here are a few of the valuable tools service nationwide. Text Telephone (TTY) and services you will have . access to: Users (U.S. and Canada) Exclusive privileges and offers. . Recall notices for your specific . My Showroom: Find and save To assist customers who are deaf, vehicle. information on vehicles and hard of hearing, or speech-impaired current offers in your area. and who use Text Telephones . OnStar and GM Cardmember . My Dealers: Save details such (TTYs), Chevrolet has TTY Services Earnings summaries. as address and phone number equipment available at its Customer Other Helpful Links for each of your preferred GM Assistance Center. Any TTY user in dealers. the U.S. can communicate with Chevrolet — www.chevrolet.com Chevrolet by dialing: Chevrolet Merchandise — . My Driveway: Access quick links 1-800-833-2438. TTY users in www.chevymall.com to parts and service estimates, Canada can dial 1-800-263-3830. check trade-in values, Help Center — www.chevrolet.com/ or schedule a service Online Owner Center pages/mds/helpcenter/faq.do appointment by adding the . FAQ vehicles you own to your Chevrolet Owner Center (U.S.) driveway profile. . Contact Us www.chevyownercenter.com . My Preferences: Manage your Information and services My GM Canada www.gm.ca profile and use tools and forms customized for your specific My GM Canada is a with greater ease. vehicle — all in one convenient password-protected section of To sign up, visit the My GM.ca place. www.gm.ca where you can save section within www.gm.ca. . Digital owner manual, warranty information on GM vehicles, get information, and more. personalized offers, and use handy tools and forms with greater ease. . Storage for online service and maintenance records. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

Customer Information 13-7

GM Mobility General Motors of Canada also . Location of the vehicle. Reimbursement Program has a Mobility Program. Call . Model, year, color, and license 1-800-GM-DRIVE (463-7483) for plate number of the vehicle. (U.S. and Canada) details. TTY users call . 1-800-263-3830. Odometer reading, Vehicle Identification Number (VIN), and Roadside Assistance delivery date of the vehicle. Program (U.S. and . Description of the problem. Canada) Coverage For U.S.‐purchased vehicles, call Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever This program is available to 1‐800‐243‐8872; (Text Telephone comes first. qualified applicants for cost (TTY): 1‐888‐889‐2438). reimbursement of eligible For Canadian‐purchased vehicles, In the U.S., anyone driving the aftermarket adaptive equipment call 1-800-268-6800. vehicle is covered. In Canada, a required for the vehicle, such as person driving the vehicle without Service is available 24 hours a day, hand controls or a wheelchair/ permission from the owner is not 365 days a year. scooter lift for the vehicle. covered. For more information on the limited Calling for Assistance Roadside Assistance is not a part of offer, visit www.gmmobility.com or When calling Roadside Assistance, the New Vehicle Limited Warranty. call the GM Mobility Assistance have the following information Chevrolet and General Motors of Center at 1-800-323-9935. Text ready: Canada Limited reserve the right to Telephone (TTY) users, call make any changes or discontinue 1-800-833-9935. . Your name, home address, and the Roadside Assistance program at home telephone number. any time without notification. . Telephone number of your location. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

13-8 Customer Information

Chevrolet and General Motors of . Flat Tire Change: Service to Services Specific to Canadian Canada Limited reserve the right to change a flat tire with the spare Purchased Vehicles limit services or payment to an tire. The spare tire, if equipped, owner or driver if they decide the must be in good condition and . Fuel Delivery: Reimbursement claims are made too often, or the properly inflated. It is the owner's is approximately $5 Canadian. same type of claim is made many responsibility for the repair or Diesel fuel delivery may be times. replacement of the tire if it is not restricted. Propane and other covered by the warranty. fuels are not provided through Services Provided this service. . Battery Jump Start: Service to . Emergency Fuel Delivery: jump start a dead battery. . Lock-Out Service: Vehicle Delivery of enough fuel for the registration is required. vehicle to get to the nearest Services Not Included in Roadside Assistance . Trip Routing Service: Detailed service station. maps of North America are . Lock‐Out Service: Service to . Impound towing caused by provided when requested either unlock the vehicle if you are violation of any laws. with the most direct route or the locked out. A remote unlock may . Legal fines. most scenic route. There is a be available if you have OnStar. limit of six requests per year. For security reasons, the driver . Mounting, dismounting, Additional travel information is must present identification or changing of snow tires, also available. Allow three before this service is given. chains, or other traction devices. weeks for delivery. . Emergency Tow From a Public . Towing or services for vehicles Road or Highway: Tow to the driven on a non-public road or nearest Chevrolet dealer for highway. warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

Customer Information 13-9

. Trip Interruption Benefits and Roadside Assistance This program expires two years Assistance: Must be over from the date of the invoice for the 250 kilometers from where your Program (Mexico) vehicle, regardless of vehicle trip was started to qualify. As a new owner, your vehicle is mileage and changes in vehicle General Motors of automatically enrolled in the ownership. Canada Limited requires Roadside Assistance program. The For more information about the pre-authorization, original services are available at no cost detailed receipts, and a copy renewal of this program at the end under the terms and conditions of of its term, contact the Chevrolet of the repair orders. Once the program. The Roadside authorization has been received, Customer Assistance Center at Assistance program is not part of, 01-800-466-0800. the Roadside Assistance advisor or included, in the coverage will help to make arrangements provided by the new vehicle Services Provided and explain how to receive limited warranty. payment. . Flat Tire Change: If unable to Roadside Assistance provides change a flat tire, Roadside . Alternative Service: If assistance to the driver and Assistance will provide towing assistance cannot be provided passengers while driving the vehicle service to the nearest authorized right away, the Roadside within your city of residence or on Chevrolet dealership. It is the Assistance advisor may give any passable road in Mexico, the owner's responsibility for the permission to get local United States, and Canada. repair or replacement of the tire. emergency road service. You will Services are subject to the This service is limited to the receive payment, up to $100, limitations described in the transfer of the vehicle to the after sending the original receipt following pages. Program coverage repair facility. to Roadside Assistance. varies by country. Mechanical failures may be . Emergency Fuel Delivery: covered, however any cost for Roadside Assistance is available Delivery of enough fuel for the parts and labor for repairs not 24 hours a day, 365 days of vehicle to get to the nearest covered by the warranty are the the year. service station. owner responsibility. Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

13-10 Customer Information

. Lock-Out Service: Service to service. When the vehicle is not . *Trip Interruption: This service unlock the vehicle if you are accessible to be towed, all is provided if you are prevented locked out. maneuvers required to access it from further usage of your vehicle while traveling and it is . Battery Jump Start: Service to will be at the owner's expense. jump start a dead battery. not possible for the nearest If the vehicle is in another city Chevrolet dealership to repair . *Emergency Messages: outside of your residence, the vehicle the same day, Transmission of urgent phone Roadside Assistance is limited requiring the vehicle to stay at messages. to moving the vehicle to the the dealership for a night or nearest dealer. If you would like . more. If this happens, in addition *Emergency Calls: Call for the vehicle moved to a different emergency services. to the previously listed services dealer, you will be asked to and prior to confirmation by the . *Dealership Location cover the difference in cost at dealership, you are entitled to Assistance: Information the time of the move. choose one of the following regarding addresses and If the vehicle cannot be received alternatives, within the limits of telephone numbers for Chevrolet by the nearest Chevrolet dealer existing Roadside Assistance dealers. due to scheduling conflicts, the program guidelines. If the costs . Emergency Towing: Tow to the vehicle will be taken to a safe exceed the amount authorized nearest dealer for warranty place where it will remain for up for these services, you must pay service if the vehicle cannot be to 48 hours until it can be taken the difference at the time of driven. to the dealer. If the storage costs service. exceed the amount authorized, If the vehicle is involved in an Roadside Assistance the owner is responsible to pay accident during the commission will coordinate hotel the difference at the time of of a crime, administrative accommodations for all vehicle service. Contact Roadside violation, or breach of traffic travelers for up to two nights. Assistance for more information regulations, Roadside on authorized amounts. Assistance will not provide Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

Customer Information 13-11

A rental car will be provided for . *Complimentary Services Not Included in Roadside up to two days and the vehicle Transportation for Vehicle Pick Assistance Up: Transportation to pick up must be returned to its original Roadside Assistance does not destination, excluding vehicles your vehicle after repairs are complete. Once the dealer has cover or reimburse services for the with a carrying capacity greater following: than 3.5 tons. reported that the vehicle has been repaired, Roadside . Events caused by fraud or bad Complimentary Transportation: If Assistance will provide bus or faith by the driver. you prefer to continue your trip commercial airline one-way . Vehicle immobilization situations to the intended destination service (subject to availability) due to a major force or or return to your place of for the person designated by you unforeseen circumstances, residence, and the trip requires to collect your vehicle at the such as natural phenomena of more than eight hours driving on dealership's location if you or the an extraordinary nature, the road, transportation for the designated person are not in the earthquakes, volcanic eruptions, driver and passengers by first same town or city as the and other cyclonic storms. class bus or coach commercial dealership. airline will be provided to a . Vehicle immobilization situations *These services are not provided for location chosen by Roadside arising from car accidents U.S. or Canada residents. All Assistance, depending on caused by the driver of the services provided in the U.S. and availability at the chosen vehicle or third parties. This Canada are at the owner's expense destination. Restrictions apply means any occurrence that and will be reimbursed by Roadside based on vehicle specifications. causes physical injury to the Assistance. If you are on the road, taxi occupants and/or the vehicle service to the nearest bus caused by external forces. station or airport will be . Acts of terrorism, riot or uproar, provided. armed forces or police actions which prevent timely delivery of assistance services. Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

13-12 Customer Information

. Food service, beverages, Contacting Roadside Assistance Scheduling Service telephone calls, or other extra costs. Accommodation costs Roadside Assistance services are Appointments apply only to Mexico per the of no cost to you and available (U.S. and Canada) terms and conditions of the 24 hours a day, 365 days a year. Roadside Assistance program. Costs are only incurred in situations When the vehicle requires warranty that exceed the limits of the service, contact your dealer and . Any damage to the vehicle program, some of which are listed request an appointment. By without intent, derived from the previously in this section. scheduling a service appointment services provided. and advising the service consultant To contact Roadside Assistance by of your transportation needs, your . Cost of towing a trailer when phone, use the following numbers: choosing a Chevrolet dealer that dealer can help minimize your is nearest to the temporary Mexico inconvenience. storage facility for the disabled 01-800-466-0800 If the vehicle cannot be scheduled vehicle. into the service department United States . Cost of all maneuvers required immediately, keep driving it until it to access the vehicle when it is 1-866-466-8901 can be scheduled for service, not available to be towed. unless, of course, the problem is Canada safety related. If it is, please call . Cost of fuel provided. 1-800-268-6800 your dealership, let them know this, Routine vehicle repair costs are and ask for instructions. E-mail not covered by the Roadside If your dealer requests you to bring Assistance program. For more [email protected] the vehicle for service, you are information, see your new vehicle Chevrolet reserves the right to make urged to do so as early in the work warranty. any changes or discontinue the day as possible to allow for same Roadside Assistance program at day-repair. any time without notification. Chevrolet Avalanche Owner Manual - 2012 Black plate (13,1)

Customer Information 13-13

Courtesy Transportation Transportation Options original receipts and can only be up to the maximum amount allowed by Warranty service can generally be Program (U.S. and GM for shuttle service. In addition, completed while you wait. However, Canada) for U.S. customers, should you if you are unable to wait, GM helps arrange transportation through a To enhance your ownership to minimize inconvenience by friend or relative, limited experience, we and our participating providing several transportation reimbursement for reasonable fuel dealers are proud to offer Courtesy options. Depending on the expenses may be available. Claim Transportation, a customer support circumstances, your dealer can amounts should reflect actual program for vehicles with the offer one of the following: Bumper-to-Bumper (Base Warranty costs and be supported by original Coverage period in Canada), Shuttle Service receipts. See your dealer for information regarding the allowance extended powertrain, and/or Shuttle service is the preferred amounts for reimbursement of fuel hybrid‐specific warranties in both means of offering Courtesy or other transportation costs. the U.S. and Canada. Transportation. Dealers may provide Several Courtesy Transportation shuttle service to get you to your Courtesy Rental Vehicle destination with minimal interruption options are available to assist in Your dealer may arrange to provide of your daily schedule. This includes reducing inconvenience when you with a courtesy rental vehicle or one way or round trip shuttle service warranty repairs are required. ‐ ‐ reimburse you for a rental vehicle within reasonable time and distance that you obtain if the vehicle is kept Courtesy Transportation is not a parameters of your dealer's area. part of the New Vehicle Limited for an overnight warranty repair. Warranty. A separate booklet Public Transportation or Fuel Rental reimbursement will be limited entitled “Warranty and Owner Reimbursement and must be supported by original receipts. This requires that you sign Assistance Information” furnished If the vehicle requires overnight and complete a rental agreement with each new vehicle provides warranty repairs, and public and meet state/provincial, local, and detailed warranty coverage transportation is used instead of rental vehicle provider requirements. information. your dealer's shuttle service, the Requirements vary and may include expense must be supported by minimum age requirements, Chevrolet Avalanche Owner Manual - 2012 Black plate (14,1)

13-14 Customer Information

insurance coverage, credit card, Collision Damage Repair Recycled original equipment parts etc. You are responsible for fuel may also be used for repair. These usage charges and may also be (U.S. and Canada) parts are typically removed from responsible for taxes, levies, usage If the vehicle is involved in a vehicles that were total losses in fees, excessive mileage, or rental collision and it is damaged, have the prior crashes. In most cases, the usage beyond the completion of the damage repaired by a qualified parts being recycled are from repair. technician using the proper undamaged sections of the vehicle. It may not be possible to provide a equipment and quality replacement A recycled original equipment GM like vehicle as a courtesy rental. parts. Poorly performed collision part may be an acceptable choice to repairs diminish the vehicle resale maintain the vehicle's originally Additional Program value, and safety performance can designed appearance and safety Information be compromised in subsequent performance; however, the history of collisions. these parts is not known. Such parts All program options, such as shuttle are not covered by the GM New service, may not be available at Collision Parts Vehicle Limited Warranty, and any every dealer. Please contact your Genuine GM Collision parts are new related failures are not covered by dealer for specific information parts made with the same materials that warranty. about availability. All Courtesy and construction methods as the Transportation arrangements will be Aftermarket collision parts are also parts with which the vehicle was administered by appropriate dealer available. These are made by originally built. Genuine GM personnel. companies other than GM and may Collision parts are the best choice to not have been tested for the vehicle. General Motors reserves the ensure that the vehicle's designed As a result, these parts may fit right to unilaterally modify, appearance, durability, and safety poorly, exhibit premature durability/ change, or discontinue Courtesy are preserved. The use of Genuine corrosion problems, and may not Transportation at any time and to GM parts can help maintain the GM perform properly in subsequent resolve all questions of claim New Vehicle Limited Warranty. collisions. Aftermarket parts are not eligibility pursuant to the terms and covered by the GM New Vehicle conditions described herein at its sole discretion. Chevrolet Avalanche Owner Manual - 2012 Black plate (15,1)

Customer Information 13-15

Limited Warranty, and any vehicle aftermarket collision parts. Some puts you in danger, or you are failure related to such parts is not insurance companies will not instructed to move it by a police covered by that warranty. specify aftermarket collision parts. officer. When purchasing insurance, we Repair Facility Give only the necessary information recommend that you ensure that the to police and other parties involved GM also recommends that you vehicle will be repaired with GM in the crash. choose a collision repair facility that original equipment collision parts. meets your needs before you ever If such insurance coverage is For emergency towing see need collision repairs. Your dealer not available from your current Roadside Assistance Program (U.S. may have a collision repair center insurance carrier, consider switching and Canada) on page 13‑7 or with GM-trained technicians and to another insurance carrier. Roadside Assistance Program (Mexico) on page 13‑9. state‐of‐the‐art equipment, or be If the vehicle is leased, the leasing able to recommend a collision repair company may require you to have Gather the following information: center that has GM-trained insurance that ensures repairs with . technicians and comparable Driver name, address, and Genuine GM Original Equipment telephone number. equipment. Manufacturer (OEM) parts or . Driver license number. Insuring the Vehicle Genuine Manufacturer replacement parts. Read the lease carefully, as . Owner name, address, and Protect your investment in the GM you may be charged at the end of telephone number. vehicle with comprehensive and the lease for poor quality repairs. collision insurance coverage. There . Vehicle license plate number. are significant differences in the If a Crash Occurs . Vehicle make, model, and quality of coverage afforded by If there has been an injury, call model year. various insurance policy terms. emergency services for help. Do not Many insurance policies provide . Vehicle Identification leave the scene of a crash until all Number (VIN). reduced protection to the GM matters have been taken care of. vehicle by limiting compensation for Move the vehicle only if its position damage repairs by using Chevrolet Avalanche Owner Manual - 2012 Black plate (16,1)

13-16 Customer Information

. Insurance company and policy Insurance pays the bill for the repair, Service Publications number. but you must live with the repair. Ordering Information . General description of the Depending on your policy limits, damage to the other vehicle. your insurance company may Service Manuals initially value the repair using Choose a reputable repair facility aftermarket parts. Discuss this with Service Manuals have the diagnosis that uses quality replacement parts. the repair professional, and insist on and repair information on the See “Collision Parts” earlier in this Genuine GM parts. Remember, engines, transmission, axle, section. if the vehicle is leased, you may be suspension, brakes, electrical, If the airbag has inflated, see What obligated to have the vehicle steering, body, etc. Will You See after an Airbag repaired with Genuine GM parts, Service Bulletins Inflates? on page 3‑28. even if your insurance coverage does not pay the full cost. Service Bulletins give additional Managing the Vehicle Damage technical service information Repair Process If another party's insurance needed to knowledgeably service company is paying for the repairs, In the event that the vehicle requires General Motors cars and trucks. you are not obligated to accept a Each bulletin contains instructions damage repairs, GM recommends repair valuation based on that that you take an active role in its to assist in the diagnosis and insurance company's collision policy service of the vehicle. repair. If you have a pre-determined repair limits, as you have no repair facility of choice, take the contractual limits with that company. vehicle there, or have it towed there. In such cases, you can have control Specify to the facility that any of the repair and parts choices as required replacement collision parts long as the cost stays within be original equipment parts, either reasonable limits. new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty. Chevrolet Avalanche Owner Manual - 2012 Black plate (17,1)

Customer Information 13-17

Owner Information Current and Past Models Reporting Safety Owner publications are written Technical Service Bulletins and Defects specifically for owners and intended Manuals are available for current to provide basic operational and past model GM vehicles. information about the vehicle. The Reporting Safety Defects Owner Manual includes the ORDER TOLL FREE: to the United States 1-800-551-4123 Monday - Friday Maintenance Schedule for all 8:00 AM - 6:00 PM Eastern Time Government models. For Credit Card Orders Only If you believe that your vehicle In-Portfolio: Includes a Portfolio, (VISA-MasterCard-Discover), visit Owner Manual, and Warranty has a defect which could cause Helm, Inc. at: www.helminc.com. Booklet. a crash or could cause injury or Or write to: death, you should immediately RETAIL SELL PRICE: inform the National Highway Helm, Incorporated $35.00 (U.S.) plus handling and Traffic Safety Administration shipping fees. P.O. Box 07130 Detroit, MI 48207 (NHTSA) in addition to notifying Without Portfolio: Owner General Motors. Manual only. Prices are subject to change without notice and without incurring If NHTSA receives similar RETAIL SELL PRICE: obligation. Allow ample time for complaints, it may open an $25.00 (U.S.) plus handling and delivery. shipping fees. investigation, and if it finds that All listed prices are quoted in U.S. a safety defect exists in a group funds. Make checks payable in U.S. of vehicles, it may order a recall funds. and remedy campaign. Chevrolet Avalanche Owner Manual - 2012 Black plate (18,1)

13-18 Customer Information

However, NHTSA cannot Reporting Safety Defects Reporting Safety Defects become involved in individual to the Canadian to General Motors problems between you, your dealer, or General Motors. Government In addition to notifying NHTSA (or Transport Canada) in a situation like To contact NHTSA, you may call If you live in Canada, and you believe that the vehicle has a safety this, notify General Motors. the Vehicle Safety Hotline defect, notify Transport Canada Call 1-800-222-1020, or write: toll-free at 1-888-327-4236 immediately, and notify General Chevrolet Motor Division (TTY: 1-800-424-9153); go to Motors of Canada Limited. Call Chevrolet Customer Assistance http://www.safercar.gov; or Transport Canada at Center write to: 1-800-333-0510 or write to: P.O. Box 33170 Administrator, NHTSA Transport Canada Detroit, MI 48232-5170 Road Safety Branch 1200 New Jersey Avenue, S.E. In Canada, call 1-800-263-3777 80 rue Noel Washington, D.C. 20590 (English) or 1-800-263-7854 Gatineau, QC J8Z 0A1 You can also obtain other (French), or write: information about motor General Motors of Canada Limited vehicle safety from Customer Care Centre, Mail Code: http://www.safercar.gov. CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Chevrolet Avalanche Owner Manual - 2012 Black plate (19,1)

Customer Information 13-19

Vehicle Data Event Data Recorders This data can help provide a better understanding of the circumstances Recording and This vehicle has an Event Data in which crashes and injuries occur. Recorder (EDR). The main purpose Privacy of an EDR is to record, in certain Important: EDR data is recorded crash or near crash-like situations, by the vehicle only if a non-trivial This GM vehicle has a number of crash situation occurs; no data is sophisticated computers that record such as an airbag deployment or hitting a road obstacle, data that will recorded by the EDR under normal information about the vehicle’s driving conditions and no personal performance and how it is driven. assist in understanding how a vehicle's systems performed. The data (e.g., name, gender, age, and For example, the vehicle uses crash location) is recorded. computer modules to monitor and EDR is designed to record data related to vehicle dynamics and However, other parties, such as law control engine and transmission enforcement, could combine the performance, to monitor the safety systems for a short period of time, typically 30 seconds or less. EDR data with the type of conditions for airbag deployment personally identifying data routinely and deploy airbags in a crash, and, The EDR in this vehicle is designed to record such data as: acquired during a crash if so equipped, to provide antilock investigation. braking to help the driver control the . How various systems in the vehicle. These modules may store vehicle were operating. To read data recorded by an EDR, data to help your dealer technician special equipment is required, and . service the vehicle. Some modules Whether or not the driver and access to the vehicle or the EDR is may also store data about how you passenger safety belts were needed. In addition to the vehicle operate the vehicle, such as rate of buckled/fastened. manufacturer, other parties, such as fuel consumption or average speed. . How far, if at all, the driver was law enforcement, that have the These modules may also retain the pressing the accelerator and/or special equipment, can read the owner’s personal preferences, such brake pedal. information if they have access to as radio presets, seat positions, and the vehicle or the EDR. . How fast the vehicle was temperature settings. traveling. Chevrolet Avalanche Owner Manual - 2012 Black plate (20,1)

13-20 Customer Information

GM will not access this data or speaking to an advisor. See OnStar personal information or link with any share it with others except: with the Overview on page 14‑1 for more other GM system containing consent of the vehicle owner or, information. personal information. if the vehicle is leased, with the consent of the lessee; in response Navigation System Radio Frequency to an official request by police or Statement similar government office; as part of If the vehicle has a navigation GM's defense of litigation through system, use of the system may This vehicle has systems that the discovery process; or, as result in the storage of destinations, operate on a radio frequency that required by law. Data that GM addresses, telephone numbers, and comply with Part 15 of the Federal collects or receives may also be other trip information. Refer to the Communications Commission (FCC) used for GM research needs or may navigation manual for information on rules and with Industry Canada be made available to others for stored data and for deletion Standards RSS‐GEN/210/220/310. instructions. research purposes, where a need is Operation is subject to the following shown and the data is not tied to a two conditions: specific vehicle or vehicle owner. Radio Frequency Identification (RFID) 1. The device may not cause ® harmful interference. OnStar RFID technology is used in some If the vehicle is equipped with an vehicles for functions such as tire 2. The device must accept any active OnStar system, that system pressure monitoring and ignition interference received, including may also record data in crash or system security, as well as in interference that may cause undesired operation of the near crash‐like situations. The connection with conveniences such OnStar Terms and Conditions as key fobs for remote door locking/ device. provides information on data unlocking and starting, and Changes or modifications to any of collection and use and is available in-vehicle transmitters for garage these systems by other than an at www..com (U.S.) or door openers. RFID technology in authorized service facility could void www.onstar.ca (Canada), or by GM vehicles does not use or record authorization to use this equipment. pressing the Q button and Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

OnStar 14-1

OnStar Overview The OnStar system status light is OnStar next to the OnStar buttons. If the status light is: OnStar Overview . Solid Green: System is ready. OnStar Overview ...... 14-1 . Flashing Green: On a call. OnStar Services . Red: Indicates a problem. Emergency ...... 14-2 Security ...... 14-2 Push Q or call 1‐888‐4‐ONSTAR Navigation ...... 14-2 If equipped, this vehicle has a (1‐888‐466‐7827) to speak to an Connections ...... 14-4 comprehensive, in-vehicle system Advisor. Diagnostics ...... 14-5 that can connect to a live Advisor Push X to: for Emergency, Security, Navigation, OnStar Additional Information Connection, and Diagnostic . Make a call, end a call, OnStar Additional Services. or answer an incoming call. Information ...... 14-5 . Give OnStar Hands-Free Calling voice commands. . Give OnStar Turn-by-Turn Navigation voice commands. Requires the available Directions and Connections service plan. Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

14-2 OnStar

Push Q to connect to a live OnStar Services Navigation Advisor to: OnStar navigation requires the . Verify account information or Emergency Directions and Connections update contact information. With Automatic Crash Response, service plan. . Get driving directions. Requires the built-in system can automatically Push Q to receive directions or the available Directions and connect to help in a crash even if have them sent to the vehicle Connections service plan. you cannot ask for it. navigation screen. Destinations can . Receive On-Demand Push ] to connect to an also be forwarded to the vehicle Diagnostics for a check on the Emergency Advisor. GPS from Google Maps™ or vehicle’s key operating systems. technology is used to identify the MapQuest.com. The OnStar mapping database is continuously . Receive Roadside Assistance. vehicle location and can provide critical information to emergency updated. Visit www.onstar.com for Push ] to get a priority connection personnel. The Advisor is also coverage maps. to an Emergency Advisor available trained to offer critical assistance in Turn‐by‐Turn Navigation 24/7 to: emergency situations. Q . Get help for an emergency. 1. Push to connect to a live Security Advisor. . Be a Good Samaritan or respond to an AMBER Alert. OnStar provides services like Stolen 2. Request directions. Vehicle Assistance, Remote Ignition . Get crisis assistance and 3. Directions are downloaded to the Block, and Roadside Assistance, evacuation routes. vehicle. if the vehicle is equipped with these services. OnStar can unlock the 4. Follow the voice-guided vehicle doors remotely, if it is commands. equipped with automatic door locks, and can help police locate the vehicle if it is stolen. Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

OnStar 14-3

Using Voice Commands Repeat Other Navigation Services During a Planned Route Available from OnStar 1. Push X. System responds: Cancel Route “OnStar ready,” then a tone. OnStar eNav: Allows subscribers to send destinations from Google 2. Say Repeat. System responds 1. Push X. System responds: “ ” Maps and MapQuest.com to with the last direction given, then ™ “OnStar ready,” then a tone. their Turn-by-Turn Navigation or responds with OnStar ready, Say “Cancel route.” System “ ” screen-based navigation system. then a tone. responds: “Would you like to When ready, the directions will be cancel route directions to your 3. Say “Goodbye.” Exits voice downloaded to the vehicle. destination?” commands. Destination Download: 2. Say “Yes.” System responds: Get My Destination Push Q, then request the Advisor “OK, route canceled.” 1. Push X. System responds: to download directions to the 3. Say “Goodbye.” Exits voice navigation system in the vehicle. “OnStar ready,” then a tone. commands. After the call ends, push the “Go” 2. Say “Get my destination.” button on the navigation screen to Route Preview System responds with miles to begin driving directions. the destination, then responds 1. Push X. System responds: Destinations can also be with OnStar ready, then a tone. “OnStar ready,” then a tone. “ ” downloaded on the go. For 2. Say “Route Preview.” System 3. Say “Goodbye.” Exits voice information about eNav, responds with the next three commands. Destination Download, and maneuvers. coverage maps visit www.onstar.com. 3. Say “Goodbye.” Exits voice commands. Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

14-4 OnStar

Connections Retrieve My Number 4. Pick a name tag. “System X responds: ”About to store . Does that sound OK?” calls to be made and received from “OnStar ready.” the vehicle. The vehicle can also be 5. Say “Yes” or “No” to try again. 2. Say My Number. System controlled from a cell phone through “ ” System responds: “OK, storing responds: Your OnStar the OnStar mobile app. See “ .” Hands-Free Calling number is.” www.onstar.com for coverage maps. Place a Call Using a Stored Hands-Free Calling End a Call Number Push X. System responds: Call 1. Push X. System responds: “ 1. Push X. System responds: ended.” “OnStar ready.” “OnStar ready.” 2. Say “Dial.” System responds: Store a Name Tag for Speed 2. Say “Call .” System “Please say the name or number Dialing responds: “OK, calling to call. .” ” 1. Push X. System responds: 3. Say the entire number without “OnStar ready.” Verify Minutes and Expiration pausing, including a “1” and the X area code. System responds: 2. Say “Store.” System responds: Push and say “minutes” then Please say the number you “OK calling.” “ “verify” to check how many minutes would like to store.” remain and their expiration date. 3. Say the entire number without pausing. System responds: “Please say the name tag.” Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

OnStar 14-5

OnStar Mobile App Diagnostics OnStar Additional ® With an iPhone or OnStar Vehicle Diagnostics will Information Android™-based mobile device, an perform a vehicle check every OnStar mobile app can be month. It will check the engine, Transferring Service downloaded. The vehicle can be transmission, antilock brakes, and Q remote started, if equipped, or the major vehicle systems. It also Push to request account transfer doors can be unlocked from checks the tire pressures, if the eligibility information. The Advisor anywhere there is cell phone vehicle is equipped with the Tire can assist in canceling or removing service. It can also check the fuel Pressure Monitoring System. If a account information. If OnStar level, tire pressure, and oil life. diagnostics check is needed receives information that vehicle ownership has changed, OnStar It can connect to an OnStar Advisor between e-mails, push Q, and an anytime. For OnStar mobile app may send a voice message to the Advisor can run a check. compatibility or further information, vehicle, requesting updated account see www.onstar.com. information. Reactivation for Subsequent Owners Push Q and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and options available. Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

14-6 OnStar

How OnStar Service Works OnStar service cannot work unless See Radio Frequency Statement on your vehicle is in a place where page 13 20 for information Automatic Crash Response, ‑ OnStar has an agreement with a regarding Part 15 of the Federal Emergency Services, Crisis Assist, wireless service provider for service Communications Commission (FCC) Stolen Vehicle Assistance, Vehicle in that area, and the wireless rules and Industry Canada Diagnostics, Remote Door Unlock, service provider has coverage, Standards RSS-GEN/210/220/310. Roadside Assistance, Turn-by-Turn network capacity, reception, and Navigation, and Hands-Free Calling technology compatible with OnStar s Services for People with are available on most vehicles. Not ’ service. Service involving location Disabilities all OnStar services are available information about the vehicle cannot everywhere or on all vehicles. For Advisors provide services to help work unless GPS signals are more information, a full description subscribers with physical disabilities available, unobstructed, and of OnStar services, system and medical conditions. compatible with the OnStar limitations, and OnStar terms and hardware. OnStar service may not Push Q for help with: conditions, see www.onstar.com work if the OnStar equipment is not (U.S.) or www.onstar.ca (Canada); . Locating a gas station with an properly installed or it has not been contact OnStar at 1-888-4-ONSTAR attendant to pump gas. properly maintained. If equipment or (1 888 466 7827) or TTY ‐ ‐ ‐ software is added, connected, . Finding a hotel, restaurant, etc., 1‐877‐248‐2080; or push Q to or modified, OnStar service may not that meets accessibility needs. speak with an Advisor. OnStar work. Other problems beyond . Providing directions to the services require a vehicle electrical OnStar’s control may prevent closest hospital or pharmacy in system, wireless service, and GPS service such as hills, tall buildings, urgent situations. satellite technologies to be available tunnels, weather, electrical system and operating for features to design and architecture of the function properly. These systems vehicle, damage to the vehicle in a may not operate if the battery is crash, or wireless phone network discharged or disconnected. congestion or jamming. Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

OnStar 14-7

TTY Users OnStar Personal Identification Potential Issues OnStar has the ability to Number (PIN) Some OnStar services are disabled communicate to the deaf, A PIN is needed to access some of after five days. OnStar cannot hard‐of‐hearing, or speech‐impaired the OnStar services, like Remote perform Remote Door Unlock or customers while in the vehicle. The Door Unlock and Stolen Vehicle Stolen Vehicle Assistance after the available dealer‐installed TTY Assistance. You will be prompted to vehicle has been off continuously system can provide in-vehicle change the PIN the first time when for five days. After five days, OnStar access to all of the OnStar services, speaking with an Advisor. To can contact Roadside Assistance except Virtual Advisor and OnStar change the OnStar PIN, call OnStar and a locksmith to help gain access Turn‐by‐Turn Navigation. and provide the Advisor with the to the vehicle. current number. Onstar.com Global Positioning The website provides access to Warranty System (GPS) account information, manages the OnStar equipment may be . Obstruction of the GPS can OnStar subscription, and allows warranted as part of the new-vehicle occur in a large city with tall viewing of videos of each service. limited warranty. The manufacturer buildings; in parking garages; Get subscription plan pricing and of the vehicle furnishes detailed around airports; in tunnels, sign up for OnStar Vehicle warranty information. underpasses, or parking Diagnostics. Click on the “My garages; or in an area with very Account” tab on the home page. Languages dense trees. If GPS signals are The vehicle can be programmed to not available, the OnStar system respond in French or Spanish. Push should still operate to call Q and ask an Advisor. Advisors OnStar. However, OnStar could can speak French or Spanish. have difficulty identifying the exact location. Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

14-8 OnStar

. In emergency situations, OnStar Unable to Connect to OnStar Add-on Electrical Equipment can use the last stored GPS Message location to send to emergency The OnStar system is integrated responders. If there is limited cellular coverage into the electrical architecture of the or the cellular network has reached vehicle. Do not add any electrical . A temporary loss of GPS can maximum capacity, this message equipment. See Add-On Electrical cause loss of the ability to send may come on. Push Q to try the Equipment on page 9‑84. Added a Turn-by-Turn Navigation route. electrical equipment may interfere The Advisor may give a verbal call again or try again after driving a few miles into another cellular area. with the operation of the OnStar route or may ask for a call back system and cause it to not operate. after the vehicle is driven into an Vehicle and Power Issues open area. Privacy OnStar services require a vehicle Cellular and GPS Antennas electrical system, wireless service, The complete OnStar Privacy and GPS satellite technologies to be Statement may be found at Avoid placing items over or near the www.onstar.com. Privacy-sensitive antenna to prevent blocking cellular available and operating for features to function properly. These systems users of wireless communications and GPS signal reception. Cellular are cautioned that the privacy of any reception is required for OnStar to may not operate if the battery is discharged or disconnected. information sent via wireless cellular send remote signals to the vehicle. communications cannot be assured. Third parties may unlawfully intercept or access transmissions and private communications without consent. Chevrolet Avalanche Owner Manual - 2012 Black plate (1,1)

INDEX i-1

A Airbag System (cont'd) Appearance Care What Will You See after an Exterior ...... 10-96 Accessories and Airbag Inflates? ...... 3-28 Interior ...... 10-99 Modifications ...... 10-3 When Should an Airbag Armrest Storage ...... 4-1 Accessory Power ...... 9-28 ® Inflate? ...... 3-25 Assistance Program, Active Fuel Management . . . . . 9-30 Where Are the Airbags? ...... 3-24 Roadside ...... 13-7, 13-9 Add-On Electrical Airbags Audio Players ...... 7-14 Equipment ...... 9-84 Passenger Status Indicator . . .5-17 CD ...... 7-14 Additional Information, Readiness Light ...... 5-16 CD/DVD ...... 7-19 OnStar® ...... 14-5 Servicing Airbag-Equipped Audio System Adjustable Throttle and Vehicles ...... 3-34 Radio Reception ...... 7-13 Brake Pedal ...... 9-22 System Check ...... 3-22 Rear Seat (RSA) ...... 7-45 Adjustments Alarm System Theft-Deterrent Feature ...... 7-2 Lumbar, Front Seats ...... 3-4 Anti-theft ...... 2-17 Automatic Air Cleaner/Filter, Engine . . . . . 10-16 AM-FM Radio ...... 7-8 Door Locks ...... 2-8 Air Vents ...... 8-10 Antenna Headlamp System ...... 6-4 Airbag Satellite Radio ...... 7-13 Level Control ...... 9-50 Adding Equipment to the Anti-theft Automatic Transmission ...... 9-32 Vehicle ...... 3-34 Alarm System ...... 2-17 Fluid ...... 10-13 Airbag System Alarm System Messages . . . . .5-42 Manual Mode ...... 9-35 Check ...... 3-35 Antilock Brake Shift Lock Control How Does an Airbag System (ABS) ...... 9-44 Function Check ...... 10-33 Restrain? ...... 3-27 Warning Light ...... 5-22 Auxiliary Devices ...... 7-30 Passenger Sensing Axle, Front ...... 10-31 System ...... 3-29 Axle, Rear ...... 10-31 What Makes an Airbag Inflate? ...... 3-27 Chevrolet Avalanche Owner Manual - 2012 Black plate (2,1)

i-2 INDEX

B Bulb Replacement (cont'd) Cargo Headlamps ...... 10-38 Area ...... 4-2 Battery ...... 10-30 License Plate Lamps ...... 10-39 Cover Panels ...... 4-6 Jump Starting ...... 10-86 Taillamps, Turn Signal, Tie-Downs ...... 4-13 Load Management ...... 6-8 Sidemarker, Stoplamps, Cautions, Danger, and Power Protection ...... 6-8 and Backup Lamps ...... 10-38 Warnings ...... iv Voltage and Charging Buying New Tires ...... 10-64 CD Player ...... 7-14 Messages ...... 5-36 CD/DVD Player ...... 7-19 Blade Replacement, Wiper . . . 10-35 Center Console Storage ...... 4-2 Bluetooth ...... 7-47 C Center Seat ...... 3-4 Brake Calibration ...... 5-6 Chains, Tire ...... 10-69 Pedal and Adjustable California Charging System Light ...... 5-18 Throttle ...... 9-22 Fuel Requirements ...... 9-61 Check Brake System Warning Light . . . 5-21 Perchlorate Materials Engine Light ...... 5-19 Brakes ...... 10-27 Requirements ...... 10-3 Ignition Antilock ...... 9-44 Warning ...... 10-2 Transmission Lock ...... 10-34 Assist ...... 9-45 Camera, Rear Vision ...... 9-56 Child Restraints Fluid ...... 10-28 Canadian Vehicle Owners ...... iii Infants and Young Parking ...... 9-45 Capacities and Children ...... 3-38 System Messages ...... 5-36 Specifications ...... 12-2 Lower Anchors and Braking ...... 9-4 Carbon Monoxide Tethers for Children ...... 3-45 Break-In, New Vehicle ...... 9-22 Engine Exhaust ...... 9-31 ® Older Children ...... 3-36 Bulb Replacement ...... 10-39 Midgate ...... 2-9 Securing ...... 3-51, 3-53, 3-54 Fog Lamps ...... 6-6 Tailgate ...... 2-16 Systems ...... 3-41 Halogen Bulbs ...... 10-38 Winter Driving ...... 9-13 Circuit Breakers ...... 10-41 Headlamp Aiming ...... 10-35 Chevrolet Avalanche Owner Manual - 2012 Black plate (3,1)

INDEX i-3

Cleaning Cruise Control ...... 9-51 Door Exterior Care ...... 10-96 Light ...... 5-26 Ajar Messages ...... 5-37 Interior Care ...... 10-99 Cupholders ...... 4-1 Delayed Locking ...... 2-8 Climate Control Systems ...... 8-1 Customer Assistance ...... 13-6 Locks ...... 2-7 Air Conditioning ...... 8-1 Offices ...... 13-4, 13-5 Power Locks ...... 2-8 Dual Automatic ...... 8-4 Text Telephone (TTY) Drive Belt Routing, Engine . . . . . 12-3 Heating ...... 8-1 Users ...... 13-6 Driver Information Clock ...... 5-8 Customer Information Center (DIC) ...... 5-26 Cluster, Instrument ...... 5-11 Service Publications Driving Collision Damage Repair . . . . . 13-14 Ordering Information ...... 13-16 Characteristics and Compass ...... 5-6 Customer Satisfaction Towing Tips ...... 9-67 Connections, OnStar® ...... 14-4 Procedure ...... 13-1, 13-3 Defensive ...... 9-3 Continuous Damping Drunk ...... 9-3 Control (CDC) ...... 9-50 D For Better Fuel Economy . . . . .1-26 Control of a Vehicle ...... 9-4 Damage Repair, Collision . . . . . 13-14 Highway Hypnosis ...... 9-12 Convex Mirrors ...... 2-20 Danger, Warnings, and Hill and Mountain Roads ...... 9-12 Coolant Cautions ...... iv If the Vehicle is Stuck ...... 9-15 Engine ...... 10-18 Data Recorders, Event ...... 13-19 Loss of Control ...... 9-5 Engine Temperature Daytime Running Off-Road ...... 9-6 Gauge ...... 5-14 Lamps (DRL) ...... 6-3 Off-Road Recovery ...... 9-5 Cooling System ...... 10-18 Defensive Driving ...... 9-3 Vehicle Load Limits ...... 9-16 Engine Messages ...... 5-37 Delayed Locking ...... 2-8 Wet Roads ...... 9-11 Courtesy Transportation Devices, Auxiliary ...... 7-30 Winter ...... 9-13 Program ...... 13-13 Diagnostics, OnStar® ...... 14-5 Dual Automatic Climate Cover Distracted Driving ...... 9-2 Control System ...... 8-4 Cargo Panels ...... 4-6 Dome Lamps ...... 6-7 Chevrolet Avalanche Owner Manual - 2012 Black plate (4,1)

i-4 INDEX

DVD Engine (cont'd) F Rear Seat Entertainment Cooling System ...... 10-18 Fan System ...... 7-35 Cooling System Messages . . .5-37 Engine ...... 10-25 DVD/CD Player ...... 7-19 Drive Belt Routing ...... 12-3 Features Exhaust ...... 9-31 Memory ...... 1-9 Fan ...... 10-25 E Filter, Heater ...... 9-27 E85 Fuel ...... 9-63 Engine Air Cleaner ...... 10-16 Oil Pressure Gauge ...... 5-13 Electrical Equipment, Flash-to-Pass ...... 6-3 Overheated Protection Add-On ...... 9-84 Flashers, Hazard Warning ...... 6-5 Operating Mode ...... 10-24 Electrical System Flat Tire ...... 10-70 Overheating ...... 10-22 Engine Compartment Changing ...... 10-72 Power Messages ...... 5-39 Fuse Block ...... 10-41 Floor Mats ...... 10-102 Pressure Light ...... 5-24 Fuses and Circuit Fluid Running While Parked ...... 9-31 Breakers ...... 10-41 Automatic Transmission . . . . 10-13 Starting ...... 9-25 Instrument Panel Fuse Brakes ...... 10-28 Engine Oil Block ...... 10-46 Four-Wheel Drive Life System ...... 10-11 Overload ...... 10-40 Transfer Case ...... 9-37, 9-42 ® Messages ...... 5-38 Emergency, OnStar ...... 14-2 Power Steering ...... 10-25 Entry/Exit Lighting ...... 6-8 Engine Washer ...... 10-26 Equipment, Towing ...... 9-75 Air Cleaner/Filter ...... 10-16 Fog Lamps Event Data Recorders ...... 13-19 Check and Service Engine Bulb Replacement ...... 6-6 Extender, Safety Belt ...... 3-20 Soon Light ...... 5-19 Folding Mirrors ...... 2-21 Exterior Cargo Lamps ...... 6-6 Compartment Overview ...... 10-6 Four-Wheel Exterior Lamp Controls ...... 6-1 Coolant ...... 10-18 Drive ...... 10-30, 9-37, 9-42 Exterior Lamps Off Reminder . . . 6-3 Coolant Temperature Front Axle ...... 10-31 Gauge ...... 5-14 Chevrolet Avalanche Owner Manual - 2012 Black plate (5,1)

INDEX i-5

Front Fog Lamp Fuses General Information Light ...... 5-26 Engine Compartment Service and Maintenance . . . . . 11-1 Front Seats Fuse Block ...... 10-41 Towing ...... 9-66 Adjustment ...... 3-3 Fuses and Circuit Vehicle Care ...... 10-2 Heated and Ventilated ...... 3-9 Breakers ...... 10-41 Glass Replacement ...... 10-35 Fuel ...... 9-60 Instrument Panel Fuse Glove Box ...... 4-1 Additives ...... 9-62 Block ...... 10-46 GM Mobility Reimbursement E85 (85% Ethanol) ...... 9-63 Program ...... 13-7 Filling a Portable Fuel G Container ...... 9-66 Garage Door Opener ...... 5-53 H Filling the Tank ...... 9-64 Programming ...... 5-53 Halogen Bulbs ...... 10-38 Fuels in Foreign Countries . . . .9-62 Gasoline Hazard Warning Flashers ...... 6-5 Gasoline Specifications ...... 9-61 Specifications ...... 9-61 Head Restraints ...... 3-2 Gauge ...... 5-12 Gauges Headlamps Low Fuel Warning Light ...... 5-25 Engine Coolant Aiming ...... 10-35 Management, Active ...... 9-30 Temperature ...... 5-14 Automatic ...... 6-4 Recommended ...... 9-61 Engine Oil Pressure ...... 5-13 Bulb Replacement ...... 10-38 Requirements, California . . . . .9-61 Fuel ...... 5-12 Daytime Running System Messages ...... 5-39 Odometer ...... 5-12 Lamps (DRL) ...... 6-3 Fuel Economy Speedometer ...... 5-12 Flash-to-Pass ...... 6-3 Driving ...... 1-26 Tachometer ...... 5-12 High-Beam On Light ...... 5-26 Full-Size Spare Tire ...... 10-86 Trip Odometer ...... 5-12 High/Low Beam Changer ...... 6-3 Voltmeter ...... 5-15 Heated and Ventilated Front Warning Lights and Seats ...... 3-9 Indicators ...... 5-10 Heated Mirrors ...... 2-22 Chevrolet Avalanche Owner Manual - 2012 Black plate (6,1)

i-6 INDEX

Heater K Level Control Engine ...... 9-27 Automatic ...... 9-50 Key and Lock Messages ...... 5-40 Heating and Air Conditioning . . . 8-1 Light Keyless Entry High-Beam On Light ...... 5-26 StabiliTrak® OFF ...... 5-23 Remote (RKE) System ...... 2-3 Highway Hypnosis ...... 9-12 Lighting Keys ...... 2-2 Hill and Mountain Roads ...... 9-12 Entry/Exit ...... 6-8 Hill Start Assist (HSA) ...... 9-46 Illumination Control ...... 6-7 Hood ...... 10-5 L Lights Horn ...... 5-5 Labeling, Tire Sidewall ...... 10-50 Airbag Readiness ...... 5-16 How to Wear Safety Belts Lamp Messages ...... 5-40 Antilock Brake System Properly ...... 3-13 Lamps (ABS) Warning ...... 5-22 Daytime Running (DRL) ...... 6-3 Brake System Warning ...... 5-21 Dome ...... 6-7 Charging System ...... 5-18 I Exterior Cargo ...... 6-6 Ignition Positions ...... 9-23 Cruise Control ...... 5-26 Exterior Controls ...... 6-1 Ignition Transmission Lock Engine Oil Pressure ...... 5-24 Exterior Lamps Off Check ...... 10-34 Flash-to-Pass ...... 6-3 Reminder ...... 6-3 Immobilizer ...... 2-18 Front Fog Lamp ...... 5-26 License Plate ...... 10-39 Infants and Young Children, High-Beam On ...... 5-26 Malfunction Indicator ...... 5-19 Restraints ...... 3-38 High/Low Beam Changer ...... 6-3 Reading ...... 6-7 Infotainment ...... 7-1 Low Fuel Warning ...... 5-25 Lap Belt ...... 3-19 Instrument Cluster ...... 5-11 Safety Belt Reminders ...... 5-15 Lap-Shoulder Belt ...... 3-14 Introduction ...... iii Security ...... 5-25 LATCH System Tire Pressure ...... 5-24 Replacing Parts after a Tow/Haul Mode ...... 5-23 J Crash ...... 3-51 Traction Control System Jump Starting ...... 10-86 LATCH, Lower Anchors and (TCS)/StabiliTrak® ...... 5-23 Tethers for Children ...... 3-45 Chevrolet Avalanche Owner Manual - 2012 Black plate (7,1)

INDEX i-7

Locking Rear Axle ...... 9-49 Memory Seats ...... 3-7 Mirrors Locks Messages Automatic Dimming Automatic Door ...... 2-8 Airbag System ...... 5-42 Rearview ...... 2-22 Delayed Locking ...... 2-8 Anti-theft Alarm System ...... 5-42 Convex ...... 2-20 Door ...... 2-7 Battery Voltage and Folding ...... 2-21 Lockout Protection ...... 2-8 Charging ...... 5-36 Heated ...... 2-22 Power Door ...... 2-8 Brake System ...... 5-36 Manual Rearview ...... 2-22 Safety ...... 2-8 Door Ajar ...... 5-37 Park Tilt ...... 2-22 Loss of Control ...... 9-5 Engine Cooling System ...... 5-37 Power ...... 2-20 Low Fuel Warning Light ...... 5-25 Engine Oil ...... 5-38 Monitor System, Tire Lower Anchors and Tethers Engine Power ...... 5-39 Pressure ...... 10-58 for Children (LATCH Fuel System ...... 5-39 System) ...... 3-45 Key and Lock ...... 5-40 N Lumbar Adjustment ...... 3-4 Lamp ...... 5-40 Navigation Front Seats ...... 3-4 Object Detection System . . . . .5-40 Vehicle Data Recording Ride Control System ...... 5-40 and Privacy ...... 13-20 M Tire ...... 5-42 Navigation, OnStar® ...... 14-2 Maintenance Transmission ...... 5-43 New Vehicle Break-In ...... 9-22 Records ...... 11-15 Vehicle ...... 5-35 Maintenance Schedule Vehicle Reminder ...... 5-44 Washer Fluid ...... 5-44 Recommended Fluids ® and Lubricants ...... 11-12 Midgate ...... 2-9 Transfer Case ...... 9-37, 9-42 Malfunction Indicator Lamp . . . . 5-19 Manual Mode ...... 9-35 Memory Features ...... 1-9 Chevrolet Avalanche Owner Manual - 2012 Black plate (8,1)

i-8 INDEX

O Operation, Infotainment Perchlorate Materials System ...... 7-3 Requirements, California . . . . . 10-3 Object Detection System Ordering Personalization Messages ...... 5-40 Service Publications ...... 13-16 Vehicle ...... 5-45 Odometer ...... 5-12 Outlets Phone Trip ...... 5-12 Power ...... 5-9 Bluetooth ...... 7-47 Off-Road ...... 9-6 Overheated Engine Power Driving ...... 9-6 Protection Door Locks ...... 2-8 Recovery ...... 9-5 Operating Mode ...... 10-24 Mirrors ...... 2-20 Oil Overheating, Engine ...... 10-22 Outlets ...... 5-9 Engine ...... 10-8 Overview, OnStar® ...... 14-1 Protection, Battery ...... 6-8 Engine Oil Life System ...... 10-11 Retained Accessory (RAP) . . .9-28 Engine Oil Pressure Seat Adjustment ...... 3-4 Gauge ...... 5-13 P Steering Fluid ...... 10-25 Messages ...... 5-38 Park Windows ...... 2-24 Pressure Light ...... 5-24 Shifting into ...... 9-28 Power Assist Steps ...... 2-16 Older Children, Restraints . . . . . 3-36 Shifting out of ...... 9-29 Pregnancy, Using Safety Online Owner Center ...... 13-6 Park Tilt Mirrors ...... 2-22 Belts ...... 3-19 OnStar® Parking Privacy Additional Information ...... 14-5 Assist, Ultrasonic ...... 9-54 Radio Frequency Connections ...... 14-4 Brake ...... 9-45 Identification (RFID) ...... 13-20 Diagnostics ...... 14-5 Brake and P (Park) Program Emergency ...... 14-2 Mechanism Check ...... 10-34 Courtesy Transportation . . . . 13-13 Navigation ...... 14-2 Over Things That Burn ...... 9-30 Proposition 65 Warning, Overview ...... 14-1 Passenger Airbag Status California ...... 10-2 Security ...... 14-2 Indicator ...... 5-17 OnStar® System ...... 1-27 Passenger Sensing System . . . 3-29 Chevrolet Avalanche Owner Manual - 2012 Black plate (9,1)

INDEX i-9

R Recommended Fluids and Restraints Lubricants ...... 11-12 Where to Put ...... 3-43 Radio Frequency Records Retained Accessory Identification (RFID) ...... 13-20 Maintenance ...... 11-15 Power (RAP) ...... 9-28 Statement ...... 13-20 Recreational Vehicle Ride Control Systems Radios Towing ...... 10-91 Messages ...... 5-40 AM-FM Radio ...... 7-8 Reimbursement Program, Roads CD/DVD Player ...... 7-19 GM Mobility ...... 13-7 Driving, Wet ...... 9-11 Reception ...... 7-13 Remote Keyless Entry Roadside Assistance Satellite ...... 7-9 (RKE) System ...... 2-2, 2-3 Program ...... 13-7, 13-9 Reading Lamps ...... 6-7 Remote Vehicle Start ...... 2-5 Roof Rear Axle ...... 10-31 Replacement Sunroof ...... 2-25 Locking ...... 9-49 Glass ...... 10-35 Roof Rack System ...... 4-13 Rear Seat Audio (RSA) Replacement Bulbs ...... 10-39 Rotation, Tires ...... 10-62 System ...... 7-45 Replacement Parts Routing, Engine Drive Belt . . . . . 12-3 Rear Seat Entertainment Airbags ...... 3-36 Running the Vehicle While System ...... 7-35 Maintenance ...... 11-14 Parked ...... 9-31 Rear Seat Audio (RSA) ...... 7-45 Replacing Airbag System ...... 3-36 Rear Seats ...... 3-10 Replacing LATCH System Rear Vision Camera (RVC) . . . . 9-56 S Parts after a Crash ...... 3-51 Rearview Mirror Safety Belts ...... 3-12 Replacing Safety Belt Automatic Dimming ...... 2-22 Care ...... 3-21 System Parts after a Crash . . . 3-21 Rearview Mirrors ...... 2-22 Extender ...... 3-20 Reporting Safety Defects Reclining Seatbacks ...... 3-5 How to Wear Safety Belts Canadian Government ...... 13-18 Recommended Properly ...... 3-13 General Motors ...... 13-18 Fuel ...... 9-61 Lap Belt ...... 3-19 U.S. Government ...... 13-17 Lap-Shoulder Belt ...... 3-14 Chevrolet Avalanche Owner Manual - 2012 Black plate (10,1)

i-10 INDEX

Safety Belts (cont'd) Security Signals, Turn and Reminders ...... 5-15 Light ...... 5-25 Lane-Change ...... 6-5 Replacing after a Crash ...... 3-21 Vehicle ...... 2-17 Specifications and Use During Pregnancy ...... 3-19 Security, OnStar® ...... 14-2 Capacities ...... 12-2 Safety Defects Reporting Service Speedometer ...... 5-12 Canadian Government ...... 13-18 Accessories and StabiliTrak General Motors ...... 13-18 Modifications ...... 10-3 OFF Light ...... 5-23 U.S. Government ...... 13-17 Doing Your Own Work ...... 10-4 System ...... 9-46 Safety Locks ...... 2-8 Engine Soon Light ...... 5-19 Start Assist, Hills ...... 9-46 Safety System Check ...... 3-20 Maintenance Records ...... 11-15 Start Vehicle, Remote ...... 2-5 Satellite Radio ...... 7-9 Maintenance, General Starter Switch Check ...... 10-33 Scheduling Appointments . . . . . 13-12 Information ...... 11-1 Starting the Engine ...... 9-25 Seats Parts Identification Label . . . . .12-1 Steering ...... 9-4 Adjustment, Front ...... 3-3 Publications Ordering Fluid, Power ...... 10-25 Center Seat ...... 3-4 Information ...... 13-16 Wheel Adjustment ...... 5-2 Head Restraints ...... 3-2 Scheduling Appointments . . . 13-12 Wheel Controls ...... 5-3 Heated and Ventilated Front . . . 3-9 Servicing the Airbag ...... 3-34 Steps Lumbar Adjustment, Front . . . . . 3-4 Shift Lock Control Function Power Assist ...... 2-16 Memory ...... 3-7 Check, Automatic Stoplamps and Back-Up Lamps Power Adjustment, Front ...... 3-4 Transmission ...... 10-33 Bulb Replacement ...... 10-38 Rear ...... 3-10 Shifting Storage Areas Reclining Seatbacks ...... 3-5 Into Park ...... 9-28 Armrest ...... 4-1 Secondary Latch System . . . . . 10-83 Out of Park ...... 9-29 Cargo Area ...... 4-2 Securing Child Sidemarker Center Console ...... 4-2 Restraints ...... 3-51, 3-53, 3-54 Bulb Replacement ...... 10-38 Chevrolet Avalanche Owner Manual - 2012 Black plate (11,1)

INDEX i-11

Storage Areas (cont'd) Tires (cont'd) Towing Glove Box ...... 4-1 Designations ...... 10-52 Driving Characteristics ...... 9-67 Roof Rack System ...... 4-13 Different Size ...... 10-66 Equipment ...... 9-75 Top-Box Storage ...... 4-2 Full-Size Spare ...... 10-86 General Information ...... 9-66 Stuck Vehicle ...... 9-15 If a Tire Goes Flat ...... 10-70 Recreational Vehicle ...... 10-91 Sun Visors ...... 2-25 Inflation Monitor System . . . . 10-59 Trailer ...... 9-71 Sunroof ...... 2-25 Inspection ...... 10-62 Trailer Sway Control (TSC) . . .9-83 Symbols ...... iv Messages ...... 5-42 Vehicle ...... 10-91 System Pressure Light ...... 5-24 Traction Infotainment ...... 7-1 Pressure Monitor System . . . 10-58 Control System (TCS)/ Roof Rack ...... 4-13 Rotation ...... 10-62 StabiliTrak® Light ...... 5-23 Secondary Latch System . . . 10-83 Trailer T Sidewall Labeling ...... 10-50 Sway Control (TSC) ...... 9-83 Tachometer ...... 5-12 Terminology and Trailer Towing ...... 9-71 Tailgate ...... 2-16 Definitions ...... 10-53 Transfer Case ...... 9-37, 9-42 Taillamps Uniform Tire Quality Transmission Bulb Replacement ...... 10-38 Grading ...... 10-66 Automatic ...... 9-32 Text Telephone (TTY) Users . . . 13-6 Wheel Alignment and Tire Fluid, Automatic ...... 10-13 Theft-Deterrent Systems ...... 2-18 Balance ...... 10-68 Messages ...... 5-43 Immobilizer ...... 2-18 Wheel Replacement ...... 10-68 Transportation Program, Throttle, Adjustable ...... 9-22 When It Is Time for New Courtesy ...... 13-13 Time ...... 5-8 Tires ...... 10-63 Trip Odometer ...... 5-12 Tires Top-Box Storage ...... 4-2 Buying New Tires ...... 10-64 Tow/Haul Mode ...... 9-36 Chains ...... 10-69 Tow/Haul Mode Light ...... 5-23 Changing ...... 10-72 Chevrolet Avalanche Owner Manual - 2012 Black plate (12,1)

i-12 INDEX

Truck-Camper Loading Vehicle (cont'd) Wheels Information ...... 9-21 Remote Start ...... 2-5 Alignment and Tire Turn and Lane-Change Security ...... 2-17 Balance ...... 10-68 Signals ...... 6-5 Towing ...... 10-91 Different Size ...... 10-66 Turn Signal Vehicle Care Replacement ...... 10-68 Bulb Replacement ...... 10-38 Tire Pressure ...... 10-56 When It Is Time for New Vehicle Identification Tires ...... 10-63 U Service Parts Identification Where to Put the Restraint . . . . 3-43 Ultrasonic Parking Assist ...... 9-54 Label ...... 12-1 Windows ...... 2-23 Uniform Tire Quality Ventilation, Air ...... 8-10 Power ...... 2-24 Grading ...... 10-66 Visors ...... 2-25 Windshield Universal Remote System . . . . . 5-53 Voltmeter Gauge ...... 5-15 Wiper/Washer ...... 5-5 Operation ...... 5-58 Winter Programming ...... 5-53 W Driving ...... 9-13 Using This Manual ...... iv Warning Wiper Blade Replacement . . . . 10-35 Brake System Light ...... 5-21 V Warning Lights, Gauges, Vehicle and Indicators ...... 5-10 Canadian Owners ...... iii Warnings ...... iv Control ...... 9-4 Cautions and Danger ...... iv Identification Hazard Flashers ...... 6-5 Number (VIN) ...... 12-1 Washer Fluid ...... 10-26 Load Limits ...... 9-16 Washer Fluid Messages ...... 5-44 Messages ...... 5-35 Personalization ...... 5-45 Reminder Messages ...... 5-44