How to Troubleshoot Wifi Connection Issues

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How to Troubleshoot WiFi Connection Issues You can use this guide to provide a reference for dealing with some of the most common home WiFi connection issues. Some of these issues include: Devices will not connect to Wifi Wifi is not working Wifi is experiencing slowness You are unable to find your home wireless Service Set Identifier (SSID) Home Quick Fix If you are experiencing any of the issues mentioned above, follow the steps below before you try anything else: 1. Unplug or power off your router. 2. Wait 2-5 minutes before plugging it back in. 3. Wait 5 more minutes and retry the connection. Troubleshooting network problems in Windows 10 If you still can’t get email, browse the web, or stream music, chances are you’re not connected to your network and can’t get onto the internet. Try these things first to help you fix or narrow down the connection problem. Restart your computer and try to reconnect to your wireless. Once your computer has restarted attempt to connect to your home wireless signal. Make sure Wi-Fi is turned on. Select the "No internet connection" icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to turn it on. Also, make sure Airplane mode is turned off. Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If it says Connected underneath the network name, select Disconnect, wait a moment, and then select Connect again. Try connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at two different network frequency bands: 2.4 GHz and 5 GHz. These will appear as separate networks in the list of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. If you are near your wireless router connect your computer to the router using an Ethernet cable. Contact your service provider to see if there is an issue with the service. Tech Support Phone Numbers for Common ISPs: AT&T Internet tech support: (800) 288-2020 Cable ONE tech support: (877) 692-2253 CenturyLink tech support: (888) 723-8010 Charter Spectrum tech support: (855) 757-7328 Cox Cable tech support: (800) 234-3993 Frontier Communications tech support: (888) 884-0504 HughesNet Satellite Internet tech support: (866) 347-3292 Mediacom Cable tech support: (800) 883-0145 RCN tech support: (800) 746-4726 Rise Broadband tech support: (877) 910-6207 Suddenlink Communications tech support: (877) 794-2724 TDS Telecom tech support: (866) 571-6662 Verizon Fios tech support: (800) 837-4966 Verizon High Speed Internet tech support: (800) 837-4966 Viasat Internet (formerly Exede) tech support: (855) 463-9333 Wi-Power tech support: (877) 877-6861 Windstream tech support: (800) 347-1991 WOW! tech support: (855) 496-9929 XFINITY tech support: (800) 934-6489 .

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May 2016 Preface
Peter Swire, Associate Director, The Institute for Information Security & Privacy at Georgia Tech; Huang Professor of Law, Georgia Tech Scheller College of Business; and Senior Counsel, Alston & Bird LLP Justin Hemmings, Research Associate, Georgia Tech Scheller College of Business and Policy Analyst, Alston & Bird LLP Alana Kirkland, Associate Attorney, Alston & Bird LLP May 2016 Preface May 2016 Online Privacy and ISPs: ISP Access to Consumer Data is Limited and Often Less than Access by Others This Working Paper provides a detailed, factual description of today’s online ecosystem for the United States, with attention to user privacy and the data collected about individual users. The Working Paper addresses a widely-held, but mistaken view about Internet Service Providers (“ISPs”) and privacy. That view asserts that ISPs have comprehensive and unique access to, and knowledge about, users’ online activity because ISPs operate the last mile of the network connecting end users to the Internet. Some have cited this view to suggest that ISPs’ collection and use of their customers’ online data may justify heightened privacy restrictions on ISPs. This Working Paper takes no position on what rules should apply to ISPs and other players in the Internet ecosystem going forward. But public policy should be consistent and based on an up-to-date and accurate understanding of the facts of this ecosystem. The Working Paper addresses two fundamental points. First, ISP access to user data is not comprehensive – technological developments place substantial limits on ISPs’ visibility. Second, ISP access to user data is not unique – other companies often have access to more information and a wider range of user information than ISPs.
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