Why Communication Between People Can Be Difficult…

Why communication between people can be difﬁcult…

“Would you like to stop for a coﬀee?”

“No thanks”

♣ Depends what game you’re playing ♣ Depends what’s in the other players’ hands and how they play the game ♣ Depends how you play your hand

Dominance! Inﬂuence! Steadiness! Conscientious!

We’re all a COMBINATION of all 4 styles

There are millions of permutations

• Professor William Moulton Marston • Developed the DISC language in 1928 Professor • Author of Emotions of Normal Developed the DISC Language (1928) Author of PeopleEmoons of Normal People Inventor of the lie detector • Inventor of the lie detector Creator of comic book heroine, Wonder Woman • Creator of comic book heroine, Wonder Woman

• 40 years of experience with model • Used in 65 countries, in 60 languages Professor • Plain language Developed the DISC Language (1928) Author of – PracticalEmoons of Normal People Inventor of the lie detector – Easy retention Creator of comic book heroine, Wonder Woman – Common language • Reviewed and accepted by BPS

♢ No good or bad ♢ No right or wrong Professor ♢ Preferred behaviours Developed the DISC Language (1928) Author of Emoons of Normal People ♢ No commentary on Inventor of the lie detector competence Creator of comic book heroine, Wonder Woman ♢ Emotional intelligence not factored in

Active D I

Questioning Accepting

C Thoughtful S Dominance (D) - Characteristics

• Driving • Direct • Results-oriented • Challenging Inﬂuence • Assertive DISC • Inquisitive Conscientious Steadiness • Self-starter © 2015 The People Academy Dominance (D) Just do Tell it like it ! it is

Fear: Failure Movaon: Power, authority Focus: Task Inﬂuence

DISC

Don’t take it Conscientious Steadiness personally

• Positive • Friendly • Persuasive • Outgoing Dominance • Verbal DISC • Inﬂuential Conscientious Steadiness • Communicative

Dominance Focus: Relaonships

Dominance Inﬂuence • Calm DISC • Dependable Conscientious • Deliberate • Amiable • Persistent • Kind • Good listener

Dominance Inﬂuence Hang on a DISC minute… Conscientious Fear: Uncertainty Movaon: Predictability Focus: Relaonships Don’t rock the boat Don’t push

Dominance Inﬂuence • Logical DISC

If a job is worth Dominance Inﬂuence Do it right ﬁrst doing… timeDISC Steadiness

BILL BELICHICK! Sport: American Football! Teams managed: New England Patriots, Cleveland Browns! Proﬁle - lead factor: Dominance

Assertive Driving Direct Results-Oriented Demanding Inquisitive Competitive

“I am who I am. In the end, I feel that what I'm accountable for is doing a good job as a football coach.”

“My personal coaching philosophy, my mentality, has always been to make things as difﬁcult as possible for players in practice, however bad we can make them, I make them.”

“If you sit back & spend too much time feeling good “Ignore the noise. Do your job.” about what you did in the past, you're going to come up short next time.”

“For a team to accomplish their goal, everybody’s got to give up a little bit of their individuality.”

The thing that people don’t know about Bill is if you can get him out of the ofﬁce or get him out of the work environment, he’s actually a pretty funny and engaging guy. It’s just when he’s at work, it’s all business and that’s it.” – Drew Bledsoe

Bill Belichick is by far the best coach when it comes to scheming X’s and O’s. Nobody can touch Belichick in that respect. None of them. He’s above the rest. Point blank. You can’t out-coach Bill Belichick.” – Ty Law

“The Patriots… some games, they’ll throw it 60 times, and the next game they’ll run it 50. They’re not hung up in trying to have one identity - it’s simply about winning the game. It’s really all that matters and it doesn’t matter to him what way you do it.” – Troy Brown

No one is safe. [Belichick] is an equal-opportunity humiliator. He doesn't care if you are a young safety or a first-ballot Hall of Famer; if you mess up, he's going to hold you accountable.” – Don Davis © 2015 The People Academy PETE CARROLL! Sport: American Football! Teams managed: Seattle Seahawks, USC Trojans, New England Patriots, New York Jets! Profile - lead factor: Influence

“It isn't about the words you say. It's about the “If you want to win forever, you've energetic message you send.” got to ALWAYS COMPETE.”

“Each person holds so much power within themselves that needs to be let out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen.”

“You will ﬁnd a way to make your message fresher. You'll ﬁnd a way to make your connections in a way that will continue to inspire and direct and motivate. That's what I'm banking on.”

“Think of your favorite teacher you ever had in school: the one who made it the most fun to go to class. They surprise you. They keep you guessing. They keep you coming back, wanting to know what’s going to happen next.” © 2015 The People Academy PETE CARROLL! “He demanded his coaches brought a ridiculous amount Inﬂuence of energy with purposeful language.” – Yogi Roth

“I truly believe in positive synergy, that your positive mindset gives you a more hopeful outlook, and belief that you can do something great means you will do something great. I believed that before I got here, and the crazy thing is, Coach Carroll and our football team believe it too.” – Russell Wilson

“One of the things Pete really tries to do is allow us to have fun. When we wake up in the morning, we enjoy coming to work. That allows us to go out there and play football and be free. Ultimately, it brings us closer together.” – Doug Baldwin

“To see him work day after day, his exuberance, his excitement, his energy, he never has a bad day.” – Ken Norton Jr.

“I heard some rumblings about that, that people said Pete Carroll was soft. But there’s no way in hell this guy’s soft. And tell me, what’s wrong with being a players’ coach as long as you get the results?” – Ty Law © 2015 The People Academy GREGG POPOVICH! Sport: Basketball! Teams managed: San Antonio Spurs; Team USA men’s basketball! Proﬁle - lead factor: Steadiness

Persistent Amiable Calm Good listener Deliberate Dependable Kind © 2015 The People Academy GREGG POPOVICH! “It's not about any one person. You've got to get over yourself and realize that it takes a group to get Steadiness this thing done.”

“For us, the thing that works “I can't make every decision for you. I don't have 14 best is total, brutal, between- timeouts. You guys got to get together and talk.” the-eyes honesty.”

“A synergy has to form between the owner, whoever his president is, whoever the GM is, whoever the coach is. There’s got to be a synergy where there’s a trust. There (are) no walls. There is no territory. Everything is discussed. Everything is fair game. Criticism is welcome, and when you have that, then you have a hell of an organization.”

I’ve already decided that there’s no way that all the players are going to get the minutes they want. The second thing I determined is I don’t care.”

“Play the right way' means play unselﬁshly, respect each other's achievements, play hard, fulﬁl your role.”

© 2015 The People Academy GREGG POPOVICH! “Gregg's relationship to his players and his ability to get them to play as a real team are Steadiness tributes to his extraordinary combination of leadership and humanity.” – Bill Clinton

“The culture and dynamic set by Gregg Popovich and the Spurs front ofﬁce, can’t be overlooked. They have a winning culture, they adapt to their personnel, and they create a working environment that encourages both teamwork and individuality. They are a model franchise. We are all trying to emulate them.” – Bob Myers

“He's demanding but he's fair—and this is coming from somebody who spent considerable time in his “He’s a friend. He’s a father doghouse! He doesn't put on airs. He's not fake. ﬁgure.” – Tim Duncan He's 100% real.“ – Malik Rose

“Everybody cried, everybody bitched, everything you do after something like that. But Pop was at every table, touching every player, relating to all their loved ones, sharing the emotions of that moment and moving on to what was going to happen in Game 7.” – RC Buford

Perfectionist Logical Careful Compliant Accurate Systematic Precise

"I sit down and watch videos. I take notes. That's when that inspiration comes - the moment that makes sense of my profession. The instant I know, for sure, that I've got it. I know how to win. It's the moment that my job becomes truly meaningful."

“All I do is look at the footage of our opponents and then try to work out "For me, it’s important to be who I am, not just to how to demolish them.” be different but to be as authentic as I can be.”

"If you train badly, you play badly. If you work like a beast in training, you play the same way.”

“I want every move to be smart, every pass accurate – that’s how we make the difference from the rest of the teams, that’s all I want to see.”

© 2015 The People Academy PEP GUARDIOLA! “He gives you so many solutions for when you are then in the middle of a game, and nearly all of them turn out Conscientious to be the right solutions when you apply them.” – Andres Iniesta

“He doesn’t give himself a minute’s rest. He’s pig-headed, football is his everything and he puts so much intensity into everything. Pep’s almost got a sickness for football.” - Xavi

“Pep never stops thinking. I will give you an example. We beat Dortmund 3-0 last month. We were on the plane, very happy as we’d beaten our biggest rival, but he sat at the front, opened his laptop and started preparing for the next match. He is obsessed with football.” - Karl-Heinze Rummenigge

“Pep doesn’t just give you “He’s the world’s best in terms of analysing the opposition, orders, he also explains why.” game preparation and solving problems.” – Toni Kroos – Gerard Pique

“He is a perfectionist of course, but if you speak with the players they will all talk about the family atmosphere he creates at the clubs he is at, how he has the total trust from his players.” - Xavi © 2015 The People Academy Dominance – Major Team Strengths

• Creating; innovative ideas • Decision making • Directing • Directness • Goal setting • Problem solving • Reacting quickly to change Inﬂuence • Self starting • Single-minded DISC • Bold; taking risks Conscientious Steadiness Inﬂuence – Major Team Strengths

• Communicating verbally • Positive thinking; optimism • Creative; innovative ideas • Cultivating relationships • Exuding conﬁdence • Big picture

Dominance • Motivating • Networking DISC • Persuading • Reacting quickly to change Conscientious Steadiness Steadiness – Major Team Strengths

Dominance Inﬂuence

DISC • Calmness Conscientious • Organising & planning • Completing tasks • Consistency • Serving key stakeholders • Following routine procedure • Listening • Specialising • Supporting team members • Follow-through • Implementing change Conscientious – Major Team Strengths

Dominance Inﬂuence

DISC • Applying logic Steadiness • Conformity • Controlling quality • Exercising caution • Expert knowledge • Monitoring & controlling • Precision • Problem solving • Rule orientation • Spotting devil in detail 33 High and Low Factors

D I S C

Primary Behaviours High

Supporting Behaviours Low

• Accommodating • Hesitant • Low decision need • Non demanding

• Mild mannered Strengths Inﬂuence

DISC

Conscientious Steadiness LowI I– Supporting characteristics

• Reserved • Reﬂective • Probing • Serious Dominance Weaknesses • Suspicious DISC • Self-conscious Conscientious Steadiness LowS S – Supporting Characteristics

Dominance Inﬂuence

DISC Conscientious Threats • Mobile • Alert • Restless • Active • Eﬀusive

37 LowC C – Supporting Characteristics

Dominance Inﬂuence

DISC • Firm Opportunities Steadiness • Persistent • Stubborn • Strong Willed • Independent