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OAKS Online Technical Specifications for Online Testing for System Administrators 2013–2014

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OAKS Online Technical Specifications for Online Testing for System Administrators 2013–2014 OAKS Online Technical Specifications for Online Testing for System Administrators 2013–2014 Updated October 28, 2013 Prepared by the American Institutes for Research (AIR) ® Table of Contents Introduction to this Manual .....................................................................................................................................6 Other Resources .....................................................................................................................................................6 Additional Support ..................................................................................................................................................6 Section I. Overview of OAKS Online .......................................................................................................................7 Overview of the System Administrator Role ...........................................................................................................7 OAKS Online Applications ......................................................................................................................................7 Section II. Internet and Network Requirements .................................................................................................. 10 Network Configuration ......................................................................................................................................... 10 Protocols .......................................................................................................................................................... 10 Domain Name Resolution ................................................................................................................................ 11 Firewall, Content Filter, and Proxy Server ....................................................................................................... 11 Certificate Revocation List ............................................................................................................................... 11 Common Network Performance Bottlenecks ...................................................................................................... 12 Bandwidth ........................................................................................................................................................ 12 Total Number of Students Simultaneously Testing ......................................................................................... 13 Size of the Test Content .................................................................................................................................. 13 Secure Browser Installation ............................................................................................................................. 13 Wireless Networking ............................................................................................................................................ 13 Wireless Access Points ............................................................................................................................... 13 Network Diagnostic Tools .................................................................................................................................... 14 AIR’s Run Diagnostics Tool ............................................................................................................................. 14 Microsoft Windows Specific ............................................................................................................................. 14 Mac OS X Specific ........................................................................................................................................... 15 Multi‐Platform ................................................................................................................................................... 15 Section III. Hardware Requirements .................................................................................................................... 16 Other Hardware Recommendations .................................................................................................................... 17 Monitor / Screen Size Requirements for Appropriate Display ......................................................................... 17 Printers............................................................................................................................................................. 17 Keyboards ........................................................................................................................................................ 17 Headphones .................................................................................................................................................... 18 Section IV. Software Requirements ..................................................................................................................... 19 Supported Operating Systems and Web Browsers ............................................................................................. 19 Disabling Pop-Up Blockers .................................................................................................................................. 22 Special Note for Windows Users: Fast User Switching ...................................................................................... 23 Disabling Fast User Switching in Windows XP (with Service Pack 3) ............................................................ 23 Disabling Fast User Switching in Windows Vista or 7 ..................................................................................... 24 Disabling Fast User Switching in Windows 8.0 ............................................................................................... 25 2 Section V. Text-to-Braille Hardware and Software ............................................................................................. 26 Technology Requirements and Configuration ..................................................................................................... 26 Requirements for TA Computers ..................................................................................................................... 26 Requirements for Student Computers ............................................................................................................. 26 Configuring JAWS to Recognize the Secure Browser ................................................................................ 27 Installing and Configuring the JAWS Dictionary to Work with the Secure Browser (Math only) ................. 27 Disabling Previously Installed JAWS Dictionary for Subjects other than Math ........................................... 28 Configuring JAWS to Speak “Dollars” ......................................................................................................... 28 Applying Settings for Contracted/Uncontracted Braille ............................................................................... 29 Adjusting JAWS Voice Profile ...................................................................................................................... 30 Adjusting JAWS Speaking Rate ................................................................................................................. 30 Adjusting JAWS Punctuation ...................................................................................................................... 30 ODE Support ....................................................................................................................................................... 31 Section VI. Secure Browsers for Desktops & Laptops ...................................................................................... 32 Windows Secure Browser (Version 6.2) .............................................................................................................. 34 Installing Windows Secure Browser 6.2 .......................................................................................................... 34 Manually Installing the .msi Package via the User Interface: ...................................................................... 34 Installing the .msi Package via a Script: ...................................................................................................... 35 Manually Uninstalling the Previous Windows Secure Browser ................................................................... 35 Mac OS X Secure Browser for 10.4 and 10.5 (Version 5.6) ............................................................................... 36 Uninstalling the Previous Mac OS X Secure Browser ..................................................................................... 36 Installing Secure Browser 5.6 for Mac OS X 10.4 and 10.5 (with PowerPC) .................................................. 37 Mac OS X Secure Browser for 10.5–10.8 (Version 6.2) ...................................................................................... 38 Uninstalling the Previous Mac OS X Secure Browser ..................................................................................... 38 Installing Secure Browser 6.2 for Mac OS X 10.5–10.8 (with Intel) ................................................................ 39 Disabling Spaces in Mission Control on Mac OS 10.7 and 10.8 Computers .............................................. 40 Disabling Direct
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