DVS Enterprise – VMware Horizon View 5.2

Solution Brief

Dell Desktop Solutions (DVS) Engineering September 2013

A Dell Technical White Paper

Revisions

Date Description

September 2013 Initial release: Version 5.00

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THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY CONTAIN TYPOGRAPHICAL ERRORS AND TECHNICAL INACCURACIES. THE CONTENT IS PROVIDED AS IS, WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND.

© 2013 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the express written permission of Dell Inc. is strictly forbidden. For more information, contact Dell.

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Table of contents Revisions ...... 2 Executive summary ...... 5 1 New in this release...... 6 2 Virtual Dedicated Graphics Acceleration (vDGA) support ...... 7 3 Branch Office Desktop use case ...... 8 4 Business Process Desktop use case ...... 9 5 VMware Horizon Suite 1.0 ...... 10 6 All-blade VDI in a PowerEdge M1000e blade enclosure ...... 11 7 PowerEdge VRTX with VMware Horizon View ...... 12 8 Foglight for Virtualization with the Horizon View cartridge ...... 13 A Additional resources ...... 14

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Executive summary

VMware Horizon View 5.2 is a solution that delivers virtual desktops as an on- demand service to any user, anywhere. With VMware’s desktop delivery technology, Horizon View 5.2 can quickly and securely deliver individual applications or complete desktops to the entire enterprise, whether they are task workers, knowledge workers or mobile workers. Users now have the flexibility to access their desktop from any device, anytime, with a high-definition user experience. With VMware Horizon View 5.2, IT can manage single instances of each OS, application or user profile, and dynamically assemble them in order to increase business agility and greatly simplify desktop management.

The DVS Enterprise Solution seamlessly integrates hardware and software components from each of the following categories:

 Networking  Virtualization compute servers  Management servers  Storage tiers  Dell Wyse endpoints

These components have been thoroughly tested and provide the optimal balance of high performance and lowest cost per user. Additionally, the DVS Enterprise solution includes an approved extended list of optional components in every category. This extended list of components allows you to custom tailor a solution that meets the unique needs of your environment, scale, performance, or specialized features.

The Dell DVS Enterprise solution based on VMware Horizon View 5.2 is designed to be an end-to-end, cost-effective starting point from which you can grow your IT investment as you become more comfortable with virtual desktop infrastructure (VDI) as a solution.

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1 New in this release

This paper is a companion to the DVS Enterprise with VMware Horizon View 5.2 Reference Architecture and is intended for corporate executives, IT leadership, and anyone interested in garnering a high-level overview of Dell’s VMware Horizon View solution offering and the new features it includes. A basic understanding of desktop virtualization is recommended, but is not a prerequisite for this document.

Table 1 New features and benefits Feature Benefit

Virtual Dedicated Graphics Provides you with access to the full power of a high-end graphics Acceleration (vDGA) support processing unit (GPU) for performing advanced, graphically-intensive operations such as computer aided design (CAD) and three dimensional (3D) image editing.

Branch Office Desktop use case Enables you to securely and efficiently provide a VDI environment to your users in remote and branch offices while optimizing performance and easing manageability for IT administrators.

Business Process Desktop use case Enables you to effectively scale your business on demand, streamline and centralize desktop management and provide end users with a standardized and secure desktop experience across the LAN and WAN when outsourcing or moving business processes offshore.

VMware Horizon Suite 1.0 Connects users with their data and applications using any device without sacrificing IT security and control. The suite consists of 3 products:  VMware Horizon View  VMware Horizon Mirage  VMware Horizon Workspace

VDI in an M1000e using EqualLogic Provides a unified compute, storage, and networking platform consisting PS-M4110XS storage blades entirely of blade form factor components.

PowerEdge VRTX with VMware Integrated servers, shared storage and networking in a compact chassis Horizon View optimized for office environments capable of hosting 500 standard user desktops.

Foglight for Virtualization with the Monitors your virtual desktop environment, providing performance Horizon View cartridge metrics, alarms, and dashboards to help you better manage that environment.

Please see the comprehensive Reference Architecture at the link below for complete and detailed explanations of all new features, use cases, test results, and additional data.

http://www.dell.com/learn/us/en/555/business~solutions~engineering-docs~en/documents~dvs- enterprise-6020--view.pdf

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2 Virtual Dedicated Graphics Acceleration (vDGA) support

VMware vDGA, otherwise known as pass-through graphics support, refers to the technology of mapping a VMware Horizon View desktop directly to a GPU on a high-end graphics card such as an NVIDIA GRID K1 or K2 card. These cards offer end users of virtual desktops running in vDGA mode the ability to run high- end, graphics-intensive applications such as CAD or other graphics editing/authoring software packages. This solution offers greater density of high-end graphics enabled users per server over the traditional one to one model of a graphics workstation. As such, cost benefits are realized by using VMware vDGA, VMware Horizon View, and Dell hardware technologies.

Added capability for 3D graphics and video in VMware Horizon View further expands the use cases and target user groups to which IT can deliver virtual desktops. vDGA allows the IT department to deliver virtual desktops to users who traditionally would have required dedicated high performance workstations in order to get the graphics performance required for running applications such as AutoCAD and eDrawings.

A key differentiator between vDGA and Virtual Shared Graphics Acceleration (vSGA) is that a vDGA has full control and usage of the assigned GPU. The full processing capacity of the GPU is passed through the to the VM and the driver is installed locally on the VM whereas in vSGA mode the GPU is shared among a pool of virtual machines.

vDGA offers DirectX 9, 10 and 11 support and also supports OpenGL 2.1, 3.x and 4.1x whereas vSGA is limited to DirectX9 and Open GL2.1.

vDGA can be costly to implement but can potentially offer a reduction in cost when compared to purchasing dedicated high-end workstations. The number of GPUs that you can install in a server also will have an impact on the cost per user for vDGA.

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3 Branch Office Desktop use case

As businesses grow and become more global, IT organizations are faced with workforces in remote and branch office locations that need access to data, applications, and communication methods to effectively collaborate, communicate and be productive. Traditional approaches typically involve solutions that are difficult to manage and troubleshoot remotely, and provide a poor end user experience.

The Dell solution has been designed to provide the best possible end user experience at a remote or branch office while providing secure access to centralized resources hosted in a local data center. Technologies used in this architecture include: Dell PowerEdge servers, Wyse thin clients with PCoIP support, Dell SonicWALL WAN acceleration appliances, and the VMware Horizon Suite. This architecture utilizes local VDI compute resources in the branch office with Dell SonicWALL WAN acceleration appliances as well as VDI compute resources in the data center to facilitate optimized access to virtual desktops and applications. In short, it ensures that employees have fast, secure access to the applications and data they need to maximize productivity.

View Pool remotely managed by DC View Management Environment

Sonic Wall VA WXA 5000

Remote workers or local to the branch office workers connect Sonic Wall NSA 3600 to local View Firewall (6.1.1.2) infrastructure with optimized application data path back to DC WAN OP optimizes WAN Link traffic for apps such as (MPLS, Internet, etc.) email, CIFS, etc.

Sonic Wall NSA 3600 Firewall (6.1.1.2) View Composer would Sonic Wall VA WXA create cloned desktops 5000 to remote View Pool

ESXi Servers

vCenter

Data Center View VCS Services

AD Services

Figure 1 Branch office architecture diagram

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4 Business Process Desktop use case

The VMware Business Process Desktop solution architecture provides a streamlined, cost-effective way for IT organizations to support business process outsourcing by improving user access, centralizing desktop management, enhancing data security, and maximizing employee uptime.

By leveraging state-aware desktops with persona management, Business Process Desktop ensures end users can carry their persona with them between sessions and devices for a personalized desktop experience. This also allows IT administrators to leverage the same desktop infrastructure for workers sharing desktops and endpoints across shifts.

VMware View Business Process Desktop with PCoIP also delivers a seamless desktop experience across local and wide area networks (LAN and WAN, respectively). Integration with unified communications solutions from leading vendors further ensures that end users can easily access their voice over IP (VoIP) softphone across devices to drive greater levels of productivity.

End user access via Radius two-factor authentication is secured via the VMware View Security server or Secure Socket Layer (SSL). vShield products together with VMware Horizon View and leading security vendor solutions allow IT to offload anti-virus operations and provide high levels of isolation between resource pools and networks. This allows IT administrators to apply policies across VMs and pools of users.

Figure 2 Business Process Desktop solution architecture diagram

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5 VMware Horizon Suite 1.0

The VMware Horizon Suite is a collection of products designed to connect users to their data and applications from anywhere using any device without sacrificing IT security and control. The suite is comprised of 3 products:

 VMware Horizon Workspace is powerful tool for managing and securing the applications and data that your users need to be productive from any location using any device. It provides your users with a unified workspace that follows them anywhere, and gives you a single interface to set policies, add applications to the user catalog, and manage which applications or data is available to each user.  VMware Horizon Mirage expands the simplified manageability of a virtualized environment to include physical systems located beyond the data center. Using application layering technology, your IT staff can now manage all the standard components in a corporate system image while your users maintain a personalization layer giving them the customization they need. All layers are optimized and incrementally backed up ensuring rapid recovery should a system need to be restored.  VMware Horizon View is a complete solution for application and desktop virtualization. It allows you to centralize all of your users’ desktop environments and customize those environments to maximize productivity. In this VDI environment, troubleshooting, provisioning and management costs are greatly reduced. Your users are presented with a better experience since they will now have access to all of their data from wherever they are, using whichever device they choose. You and your IT staff can also have confidence knowing that all data is securely hosted in your data center.

For detailed documentation, informational videos, and trial software downloads, please visit the VMware Horizon Suite website at: http://www.vmware.com/products/horizon-suite/

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6 All-blade VDI in a PowerEdge M1000e blade enclosure

Desktop virtualization is an important strategy for organizations seeking to reduce the cost and complexity of managing an expanding variety of client desktops, laptops, and mobile handheld devices. VDI offers an opportunity to not only reduce the operational expenses for desktop management and provisioning, but also to improve user mobility and data security.

This configuration presents a unified compute, storage and switching all-blade form factor platform for hosting and running VDI workloads. This unified and integrated Dell solution delivers the performance, scalability, management simplicity and desktop density that are essential for delivering the VDI potential.

A key component of this unified VDI solution are the Dell EqualLogic PS-M4110XS hybrid arrays, which provide a blade form factor suitable for a complete, self-contained VDI solution within a modular and compact blade enclosure. Together with Dell PowerEdge blade servers and Dell Force10 blade switches, these hybrid blade arrays create a “data center in a box” for VDI deployments. This approach helps organizations reduce virtual desktop deployment and operational costs through efficient use of switching resources, minimized cabling, and consolidated management.

The testing also demonstrates how a modular 1,000 standard user virtual desktop environment – all self- contained within a Dell PowerEdge M1000e blade enclosure – can be deployed in a VMware Horizon View 5.2 virtual desktop infrastructure leveraging 12 PowerEdge M620 blade servers, 4 Force10 MXL blade switches, and 2 EqualLogic PS-M4110XS hybrid blade arrays. Detailed environment configuration and testing results can be found in the Reference Architecture.

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7 PowerEdge VRTX with VMware Horizon View

The PowerEdge VRTX is a shared infrastructure platform offering extensive performance and capacity with office-level acoustics in a single, compact tower or rack mountable chassis. It is an ideal solution for small and midsize businesses as well as remote and branch offices of large enterprises.

Capable of housing up to four server nodes with access to the low-latency internal shared storage, the VRTX is ideal for virtualization and clustering architectures. Local storage is also available in the chassis, which is highly economical and easier to manage than traditional storage area network (SAN).

The PowerEdge VRTX includes an embedded gigabit Ethernet switch that eliminates the need to purchase a separate networking device and PCIe resources are shared across all compute nodes within the chassis.

When paired with VMware Horizon View 5.2, the VRTX provides a robust, cost effective virtualization infrastructure which enables remote offices, branch offices, and small businesses to rapidly deploy and manage enterprise class VDI solutions.

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8 Foglight for Virtualization with the Horizon View cartridge

Dell Software's Foglight for Virtualization, Enterprise Edition (formerly, vFoglight) simplifies application performance monitoring and reduces the skills and effort required to manage applications, the user experience, and the supporting infrastructure. Unlike other solutions, Foglight for Virtualization, Enterprise Edition uses a single code base, and has a model-driven design that couples fast deployment and accelerated time-to-value. It offers the modular flexibility required to deliver a range of capabilities and sophistication to meet the needs of any organization—from those still focused on technology-centric monitoring to those that have completed the transition to application-centric or transactional monitoring.

Foglight for Virtualization, Enterprise Edition performs equally well in physical, virtual, and mixed infrastructure environments, providing visibility into issues affecting the application and end-user experience. Intuitive workflows help you quickly move from the symptom to the root cause in the application, database, infrastructure, or network to resolve issues, reducing mean time to resolution. Predefined and drag-and-drop dashboards provide insight that is tailored to each stakeholder. By offering comprehensive visibility into your monitored environment, Foglight for Virtualization, Enterprise Edition helps ensure that cross-functional teams collaborate on and prioritize issues that matter most to the business.

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A Additional resources

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DellTechCenter.com is an IT Community where you can connect with Dell customers and Dell employees for the purpose of sharing knowledge, best practices, and information about Dell products and solutions.

Referenced or recommended Dell publications:

 DVS Enterprise with VMware Horizon View 5.2: Reference Architecture http://www.dell.com/learn/us/en/555/business~solutions~engineering-docs~en/documents~dvs- enterprise-6020-vmware-view.pdf  Desktop Virtualization Solutions for VMware http://www.dell.com/learn/us/en/555/flexible-computing/dvs- vmware?c=us&l=en&s=biz&cs=555  Dell PowerEdge VRTX http://www.dell.com/us/business/p/poweredge-vrtx/pd  Dell PowerEdge M1000e Blade Enclosure http://www.dell.com/us/business/p/poweredge-m1000e/pd  VMware Horizon View 5.2 on Dell EqualLogic PS-M4110XS Hybrid Blade Storage Arrays http://en.community.dell.com/techcenter/extras/m/white_papers/20432213/download.aspx  Dell Foglight for Virtualization, Enterprise Edition: http://software.dell.com/products/foglight-for-virtualization-enterprise-edition/

Referenced or recommended VMware resources:

 Virtual Machine Graphics Acceleration Deployment Guide http://www.vmware.com/files/pdf/techpaper/vmware-horizon-view-graphics-acceleration- deployment.pdf  VMware Horizon Branch Office Desktop http://www.vmware.com/remote-branch/remote-branch-office.html  VMware Horizon View Business Process Desktop http://www.vmware.com/business-process-desktop/overview.html  VMware Horizon Suite http://www.vmware.com/products/horizon-suite  VMware Horizon View http://www.vmware.com/products/horizon-view/  VMware Horizon Mirage http://www.vmware.com/products/horizon-mirage/  VMware Horizon Workspace http://www.vmware.com/products/horizon-workspace/

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