INTERVIEWER EFFECTS ON NONRESPONSE IN THE EUROPEAN SOCIAL SURVEY Annelies G. Blom, Edith D. de Leeuw, Joop J. Hox 202-2010 Interviewer Effects on Nonresponse in the European Social Survey Annelies G. Blom1, Edith D. de Leeuw and Joop J. Hox2 Abstract In face-to-face surveys interviewers play a crucial role in making contact with and gaining cooperation from sample units. While some analyses investigate the influence of interviewers on nonresponse, they are typically restricted to single-country studies. However, interviewer training, contacting and cooperation strategies as well as survey climates may differ across countries. Combining call-record data from the European Social Survey (ESS) with data from a detailed interviewer questionnaire on attitudes and doorstep behavior we find systematic country differences in nonresponse processes, which can in part be explained by differences in interviewer characteristics, such as contacting strategies and avowed doorstep behavior. Keywords: Contact, cooperation, interviewer attitudes, doorstep behavior, interviewer questionnaire, paradata, contact data, cross-cultural research, international surveys. JEL codes: C81, C83 Acknowledgements Authors are listed in alphabetical order. The authors would like to thank Heikki Ervasti (Finland), Lilli Japec (Sweden), Dominique Joye (Switzerland), Geert Loosveldt (Belgium), Peer Scheepers and Frans Louwen (the Netherlands), Katarina Thomson and Peter Lynn (UK), Pawel Sztabinski (Poland), and Jorge Vala (Portugal) for their enthusiastic support in translating and implementing the interviewer questionnaire in their countries. 1 Corresponding author: Mannheim Research Institute for the Economics of Aging (MEA), Mannheim University, 68131 Mannheim, Germany. Email:
[email protected] 2 Department of Methodology and Statistics, Utrecht University, Post Box 80.140, 3508 TC Utrecht, Netherlands.