Division of Student Affairs Annual Report 2007-2008

DIVISION OF STUDENT AFFAIRS

ANNUAL REPORT 2007-2008

Final report prepared by Teresa Branch, Vice President for Student Affairs August 2008 Table of Contents

SECTION I: ABOUT THE DIVISION OF STUDENT AFFAIRS

Mission and Values 3

Department and Directors List 4

Organizational Chart 5

SECTION II: ANNUAL REPORT

Introduction 6

American Indian Student Services 7

Campus Recreation 8

Career Services 24

Curry Health Center 39

Office of the Vice President for Student Affairs and the Dean of Students 58

Disability Services for Students 70

Enrollment Services 84

Foreign Student and Scholar Services 94

Residence Life 104

University Center 114

University Dining Services 133

DIVISION OF STUDENT AFFAIRS

Our Mission

Our mission is to facilitate student learning by providing high quality programs, services, and development opportunities, while fostering an inclusive campus community in support of the educational mission of The University of Montana.

 QUALITY Student Affairs offers high quality programs that prepare students to understand and address the needs of society.

 DIVERSITY Student Affairs supports diversity in all its forms and actively strives to create an environment that is welcoming and student-centered.

 COLLABORATION Student Affairs collaborates with faculty, staff, and students to offer educational programs and services that increase understanding of issues of mutual concern.

 TECHNOLOGY UTILIZATION Student Affairs strives to keep pace with technological advances in order to enhance service delivery.

 FISCAL RESPONSIBILITY Student Affairs must continue to prepare for a future in which less funding may be available for new programs and services.

 INNOVATION Student Affairs will encourage and reward innovative thinking that improves the substance and delivery of programs and services.

DIVISION OF STUDENT AFFAIRS DEPARTMENT AND DIRECTOR LIST

Department Director Ext.

American Indian Student Services Patrick Weasel Head x6352

Campus Recreation Keith Glaes x5269

Career Services Mike Heuring x2236

Curry Health Center David Bell x2244

Dean of Students Charles Couture x6413

Disability Services for Students Jim Marks x2373

Enrollment Services Jed Liston x2361

Foreign Student and Scholar Services Effie Koehn x5580

Residence Life Ron Brunell x2010

University Center Candy Holt x4814

University Dining Services Mark LoParco x4716

Vice President for Student Affairs Teresa Branch x5225

DIVISION OF STUDENT AFFAIRS ORGANIZATIONAL CHART

Vice President for Student Affairs Associated Teresa S. Branch Students of the University Sandy Sprague, Office Manager of Montana

DEAN OF STUDENTS Charles Couture

ASSISTANT VICE PRESIDENT

FOR ENROLLMENT SERVICES Jed Liston ASSISTANT TO THE VICE PRESIDENT Admissions and New Student Services Charlie Thorne

Financial Aid GRIZ CARD Mick Hanson, Director Rita Tucker

STUDENT AFFAIRS INFORMATION TECHNOLOGY Jesse Neidigh

AUXILIARY RENTAL

STUDENT ASSISTANCE

American Indian Student Services Patrick Weasel Head, Director CAMPUS LIFE

Career Services/Testing Services Campus Recreation Mike Heuring, Director Keith Glaes, Director

Curry Health Center Residence Life David Bell (M.D.), Director Ron Brunell, Director

Disability Services for Students University Center Jim Marks, Director Candy Holt, Director

Foreign Student & Scholar Services University Dining Services Effie Koehn, Director (including Montana Tech Dining) Mark LoParco, Director

INTRODUCTION

During the 2007-2008 academic year, the Division of Student Affairs continued to develop programs, services, and opportunities designed to facilitate student learning. Among these were several new collaborative projects within the Division and across campus. In support of the Division‘s mission to foster an inclusive campus community, much of its work focused on diversity and the use of technology as an effective and accessible means of communicating with students.

Student Affairs units strengthened their ties with the greater Missoula community through new programs and services. Curry Health Center‘s Counseling and Psychological Services (CAPS) and Health Enhancement (HE) worked with the Missoula County Health Department‘s Suicide Prevention Office to create the ―Help Someone, Help Yourself‖ program. In addition, Career Services collaborated with Department of Counselor Education faculty and local high school counselors to establish a high school outreach program.

Faculty and staff across the University contributed to the Division‘s work. HE collaborated with the Department of Health and Human Performance and the School of Pharmacy to host the third annual Student Health Fair in the University Center (UC). CAPS and the Student Assault Resource Center (SARC) helped establish the UM Safe Zone, designed to provide allies for students of all sexual orientations. Operating under the auspices of the Safe Zone, the UM Allies program trained faculty and staff to promote campus inclusivity and support LGBT individuals. SARC also increased its number of volunteer advocates and educators, the majority of whom received internship credit, a Campus Corp stipend, or Social Work practicum credit.

Collaborations within Student Affairs generated new programming. Curry Health Center, University Dining Services (UDS), and Campus Recreation jointly organized an eight-week weight management seminar. The UC, in concert with ASUM, established a new program, ―Student Groups 101,‖ and resumed publication of the Student Organization Guide. Dean of Students Charles Couture worked with David Bell, the director of Curry Health Center, and Ken Welt, the director of CAPS, to develop the Critical Incident Response Team, focused on identifying potential threats to the campus community.

Many new programs emerged over the course of the school year, allowing Student Affairs to better address the needs of the campus community. In an ongoing effort to provide high quality fitness programming, Campus Recreation hosted three fitness certifications and continuing education workshops for instructors and trainers. Career Services expanded its curricular offerings by establishing a career decision course with formal recognition from the Faculty Senate. The new Satisfactory Academic Progress policy, implemented by Financial Aid, changed the method of measuring students‘ progress from a semester-based to a cumulative record. UDS‘ Food Zoo launched a ―tray-less‖ initiative during Earth Week, resulting in a post-consumer waste savings of almost 800 lb. in one week.

The Division‘s use of technology during the 2007-2008 academic year opened new channels of communication between units and the students they serve. Curry Health Center created a new Web site focused on marketing and education, and HE expanded its media presence by uploading videos on YouTube© and creating a Facebook© page; much of the information distributed promoted tobacco cessation and healthy eating habits. The Food Zoo began posting its daily menu online, enabling diners to consider food options in advance of their meal.

Finally, Student Affairs units and administrators earned recognition for various achievements. UDS won the silver medal and the People‘s Choice Award for the Catering Special Event category in the National Association of College and University Food Services National Convention‘s Loyal E. Horton Dining Awards. Candy Holt, the director of the UC, was the recipient of ASUM‘s Barbara Hollmann Outstanding Administrator of the Year award.

AMERICAN INDIAN STUDENT SERVICES (AISS) ANNUAL REPORT 2007-08

Because of leadership changes, AISS was exempt from completing a 2007-2008 Annual Report.

CAMPUS RECREATION ANNUAL REPORT 2007-08

I. COLLABORATIONS WITH ACADEMIC AFFAIRS ACADEMIC UNIT STAFF SCHOOL/ DESCRIPTION OF COLLABORATOR DEPARTMENT NAME(S) COLLEGE COLLABORATIVE ACTIVITY NAME(S) Entire Unit Health and Human Education Organized kayaking, rock Performance climbing, and backcountry ski (HHP) classes for credit Forestry and Organized raft trip for forestry Conservation students Adrienne Corti HHP Education Organized space and equipment for HHP classes Arthur Miller

Tom Whiddon Jeff Hawk Charley Palmer HHP Education Liaised between Campus Recreation and HHP 475 class Sonja Tysk Arthur Miller HHP Education Instructed HHP 224 Katie George Health Professions Pharmacy Instructed fitness classes and Biomedical Sciences Jeff Shay Business Instructed fitness classes Administration Monica LaBarge

Sue Malek Brian Fruit Mike Bostwick World Trade Business Arranged access to the Fitness Center Administration and Recreation Center for an international group Davidson Honors Arranged access to the Fitness and Recreation Center for Schwanke Institute Robert Squires English Language Arranged access to Campus Institute Recreation facilities for various international groups Ellen Parchen Adrienne Corti HHP Education Arranged HHP swim and certification classes

II. COLLABORATIONS WITH OTHERS COLLABORATOR DESCRIPTION OF COLLABORATIVE UNIT STAFF NAME(S) AFFILIATION NAME(S) ACTIVITY Entire Unit Varsity sport coaches Collegiate Athletics Scheduled facilities for Collegiate Athletic-sponsored sports camps World Trade Center School of Business Provided raft and kayak trips for a Administration visiting Chinese business group Foreign Student and Student Affairs Provided raft and ski trips for Scholar Services international students National Student Enrollment Services Provided raft and ski trips for Exchange National Student Exchange New Student Services Student Affairs Provided orientation raft trips for participating students and their families MT Fish, Wildlife and State of Montana Provided boats and staff for Parks Blackfoot River clean-up U.S. Government Jon Stannard Upward Bound Provided raft trip for Upward Bound participants Aaron Murrish Carol Hayes ASUM Assisted with group recognition and budget allocation for the Sport Marlene Hendrickson Organization Union Elena Ruddy Student Sport Organized and presided over the Organization Union Student Sport Organization Travis McCarthy Executive Committee Brian Fruit Alan Fugleburg College of Organized Campus Recreation Technology presence at New Student Orientation sessions for the College of Technology Brad Batiuk Property Management Managed capital equipment at Spin Bike Auction Chad Goodman Brenda Hallas Jus Chill‘n Coordinated use of space and equipment for eat-in area at the Fitness and Recreation Center Chuck Maes Athletics Coordinated varsity sport facility use Dan Corti Environmental Health Worked on the Safety Committee

Kathy Benson David Yost Military Science Coordinated use and management of Schreiber Gym Natalie Jewett Hanna Singleton Human Resources Organized Campus Recreation Services presence at New Employee Sheila Wright Orientation sessions Jennifer Lince Office of Public Managed event parking Safety Jill Young Wellness Coordinated space for mothers to breastfeed Jon Stannard Upward Bound Arranged access to the Fitness and Recreation Center for Upward Bound participants

Lois Knapp Information Created affiliate database and Technology managed affiliate status guidelines Mary Muse Adams Center Coordinated recreation facility use Tammy Maney ASUM Childcare Managed Drop-in Childcare at the Fitness and Recreation Center Melissa Steinike Griz Card Facilitated Campus Recreation facility access and point of sale Rita Tucker support using Blackboard management system Brian Fruit American Red Cross Offered CPR certification classes for the University and Missoula Aaron Murrish Communities Ellen Parchen Giles Thelen Griz Triathlon Helped coordinate use of facilities for Grizzly Triathlon Tammy Maney ASUM Provided childcare swim lessons Glen Stevens Facility Services Managed evening and weekend Schreiber Gymnasium schedules Eric Aschim Betsey Hawkins Member of committee Examined pay inversion for custodians Jeff Hawk Keith Glaes Campus Development Served as standing member Committee Karissa Drye Admissions Coordinated dodgeball tournament for orientation New Student Services Natalie Hiller Curry Health Center Organized and sponsored a weight management course University Dining Services Sonja Tysk University Dining Provided nutrition consultations for Services Fitness Programs

Physical Therapy The University of Provided physical therapy Department Montana consultations for Fitness Programs Pilates Instructor Pacific Northwest Hosted a yoga instructor certification Certification Pilates course through Pacific Northwest Pilates Spinning Instructor Schwinn Spinning, Hosted a spinning instructor Certification Inc. certification course Yoga Instructor YogaFit, Inc. Hosted a yoga instructor certification Certification course

III. PRESENTATIONS TITLE OF SA UNIT FIRST NAME LAST NAME CO-PRESENTER(S) EVENT PRESENTATION Campus Recreation Keith Glaes ―Tracking Support and Montana Intramural Money‖ Association ―College Outdoor Carroll College Programming‖ Dudley Improta Avalanche Level I Aerie School of Backcountry Medicine Avalanche Level I Missoula County Search and Rescue Ellen Parchen ―Master Your Swim‖ Canyons Athletic Club UM Triathlon Team Sonja Tysk ―Staying Fit‖ Association of Retired Federal Employees Kevin Verlanic Brian Fruit ―University Fitness MSU Recreation Staff Center Operations‖

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION Campus Recreation Elizabeth Fricke Instructor Trainer Leave No Trace, Inc. Wilderness First Responder Wilderness Medical Association Kayak Instructor American Canoe Association Field Instructor National Outdoor Leadership School Keith Glaes Member National Intramural- Recreational Sports Association (NIRSA) Jeff Hawk Teacher National Education Association Natalie Hiller Member NIRSA Dudley Improta Member Professional Ski Instructors of America Chair West Central Leadership School Ellen Parchen Coach American Swim Coaches Association Member Registrar U.S. Masters Montana

Sanctions Instructor American Red Cross

Trainer Sonja Tysk Certified Spin Instructor Schwinn Spinning, Inc. Certified Pilates Instructor Stott Pilates, Inc. Certified Personal Trainer American College of Sports Medicine Kevin Verlanic Contributing Member West Association of College and Business Organization Chairman Conservation Lands Technical Advisory Council

V. AWARDS SA UNIT FIRST NAME LAST NAME AWARD ASSOCIATION/ORGANIZATION Campus Recreation Jeff Hawk Nominee for Staff Employee Division of Student Affairs of the Year Entire Unit $1,000 Grant American Canoe Association Ellen Parchen Selected to post workouts U.S. Masters Swimming online

VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION Campus Recreation Keith Glaes Member State Task Force: Youth at Risk Fundraiser United Way Dudley Improta Assisted with data collection, West Central Montana writing avalanche advisories, Avalanche Center, Lolo and education efforts National Forest Kevin Verlanic Transportation Specialist Camp Make a Dream Volunteer Youth Justice Court

VII. PUBLICATIONS

Author: Ellen Parchen Title: ―Diversify Your Workout‖ Date of Publication: May/June 2008 issue of USMS SWIMMER

VIII. SUMMARY OF ACCOMPLISHMENTS

Campus Recreation facilities sustained increased use and no major damage. After a one-year downturn, the budget has stabilized. This is due, in part, to impressive program growth.

The Outdoor Program offered Advanced Kayaking and Rock Climbing, attracting additional students. The Western Montana Avalanche Center continued to partner with the Missoula Range District of the Lolo National Forest to offer weekly forecasts and educational seminars throughout the winter. Intramural sports grew at a fast pace. Among these, co- recreational sports remain most popular.

The unit provided Fitness Program events, classes, and seminars to improve student health and mental focus, reducing stress and facilitating social interaction. During the fall and spring semesters, Campus Recreation offered an average of 50-55 hours of fitness class every week. During summer and winter sessions, 25.

Punch pass sales increased significantly (see table 4).This is attributed to additional hours of popular classes, such as yoga and spinning. Two late-afternoon yoga classes and one Saturday morning yoga class were added each week. Two additional late-evening spinning classes were available to students. Another potential contributor to the punch pass sales increase is an overall growth in yoga class participation. Campus Recreation‘s new yoga staff is experienced and diverse, drawing in more participants. Evening classes averaged 20 participants per class. An Ab Lab was also added this year, bringing the total Ab Lab classes to four per week. Classes continue to average 45 participants.

Fitness Program members developed personalized fitness programs for users in one-on-one settings. There were 110 consultations, as compared to 80 the previous year. The increase is attributed to a shift in job responsibility; personal trainers began performing consultations.

There were 35 personal training participants, as compared to 25 the previous year. The ―Holiday Special,‖ advertised for the month of January, offered one free training session with the purchase of three. This was the first discounted personal training rate offered by Campus Recreation. It led to increased interest in the early part of the year.

The physical therapist visited Campus Recreation once a week, offering four appointments. Appointments were almost always full. All but 7 of the 28 possible dietician appointments were taken, a participation rate of 75 percent.

Curry Health Center, University Dining Services, and Campus Recreation co-sponsored ―Everybody Every Body!‖ This Saturday morning seminar, which focused on eating disorders and students with body image issues, was offered once in the spring. The turnout was disappointing; of the nine students registered, only three attended.

Curry Health Center, University Dining Services, and Campus Recreation also collaborated on the eight-week Weight Management Seminar aimed at helping students make healthy lifestyle and behavioral changes in the areas of nutrition, exercise, and body image/thought patterns, with the ultimate goal of achieving a healthy body weight. A class was offered once a semester. Each class had ten participants. The attrition rate was consistently low; one to two participants dropped out throughout the eight weeks.

It is difficult for fitness instructors and personal trainers to find educational and certification opportunities in Montana. It is customary to travel out of state for certifications and continuing education, a significant expense. To ease this burden, Campus Recreation provided training and certifications at The University of Montana. Campus Recreation Fitness Programs hosted three fitness certifications with accompanying continuing education workshops. Instructors from the University, The Women‘s Center, Peak Fitness, and Alpine Physical Therapy participated in these trainings hosted on- campus: (1) Reformer Pilates presented by Stott Pilates; (2) Beginning Yoga presented by YogaFit; and (3) Indoor cycling presented by Schwinn Spinning, Inc.

Associate Professor Jeff Shay, chair of the School of Business Administration, instructed Spin classes two times each week. Assistant Research Professor Katie George of the Department of Biomedical and Pharmaceutical Sciences instructed Spin and Power Pump classes two times each week. Assistant Professor Monica LaBarge of the School of Business Administration instructed a weekly Spin class. 16

Women‘s Climbing Night, held throughout the fall, continued to be popular with an average of 14 weekly participants. There were 110 student participants in climbing classes, 48 of whom earned credit through HHP. Sixty students attended belay clinics in the beginning of the fall semester. In the spring, ninety-eight attended climbing classes, 68 of whom earned credit through HHP. The Climbing Competition, held on February 10, 2008, had 45 participants. Women‘s Night at the Wall averaged 13 participants per week, for over two months.

There were 348 participants (new students, parents, and families) on fall semester Orientation Raft Trips offered through New Student Services. An additional 165 individuals participated in backpacking, hiking, and rafting trips. This number includes trips organized for Foreign Student and Scholar Services. Roughly 125 individuals attended ski trips to Canada, and backpacking and mountain bike trips to Utah over Spring Break.

Nearly 300 students (including the climbing class participants) participated in outdoor skills classes such as kayaking, free ski, snowboard maintenance clinics, cross country ski, and avalanche awareness classes. Thirty-six of these students earned credit from HHP for kayaking classes taught by Campus Recreation/Outdoor Programs.

In the spring, 213 individuals participated in classes such as avalanche awareness and rescue, cross country skiing, snowshoeing, ski and snowboard maintenance, backcountry skiing, kayaking, climbing, fly fishing, and white water rescue. This does not include the climbing class, but does include snowshoe and cross country skiing trips organized for Foreign Student Services.

IX. SERVICE MEASUREMENTS TABLE 1 Budget Actuals, FY 08

IM/ Outdoor Swimming Fitness Golf Course Consolidated CR ADMIN Facilities Custodials Total CR Programs Programs Pool Services Clubhouse Proshop Maint. Total Totals Revenue CR Fees 2,020,928 0 0 0 0 0 0 2,020,928 0 0 0 0 2,020,928 Passes 100,082 0 0 0 0 0 0 100,082 0 0 0 0 100,082 Vending Income 0 0 0 0 0 0 0 0 0 0 0 0 0 Lessons 0 0 0 38,146 45,140 25,950 0 109,236 2,273 2,273 111,509 Trip Fee Income 0 0 0 36,561 0 0 0 36,561 0 0 0 0 36,561 Admissions 229,496 0 0 10,355 25,429 0 0 265,280 0 248,967 248,967 514,247 Sales 0 0 4,717 6,807 12,714 0 0 24,2398 46,482 45,139 0 91,621 115,859 Facility Rental 0 0 11,492 0 40,598 0 0 52,090 0 11,654 0 11,654 63,744 Towel Service 0 0 0 0 0 0 0 0 0 0 0 0 0 Equip Rental 0 0 3,126 50,876 0 0 0 54,002 0 55,741 0 55,741 109,743 Locker Rental 0 0 22,621 0 6,520 0 0 29,141 0 0 0 0 29,141 Brokerage 0 0 0 0 0 0 0 0 0 0 0 0 0 Driving Range 0 0 0 0 0 0 0 0 0 43,807 0 43,807 43,807 Transfer 0 0 0 0 0 0 0 0 0 0 0 0 0 Other 13,817 5,115 14,658 (22) 691 272 0 34,531 600 3,250 11,567 15,417 49,948 Total Revenue 2,364,323 5,115 56,614 142,723 131,092 26,222 0 2,726,089 47,082 410,831 11,567 469,480 3,195,569 Expenditures Salaries/Wages 260,080 62,741 135,081 87,369 120,991 74,789 100,936 841,987 29,480 75,246 69,883 174,609 1,016,596 Benefits 80,854 17,657 27,592 18,709 24,082 20,532 46,844 236,270 10,116 18,485 20,951 49,552 285,822 Cont. Services 9,789 21 29,236 6,252 4,551 43 0 49,892 234 4,962 530 5,726 55,618 Supplies 12,376 4,551 13,942 13,516 15,265 430 8,893 68,973 630 8,345 15,104 24,079 93,052 Communication 9,304 746 492 5,091 1,525 483 0 17,641 48 5,756 593 6,397 24,038 Travel 0 0 0 11,468 0 0 0 11,468 0 0 0 0 11,468 Rents 29,876 75 0 6,721 0 0 0 36,672 0 24,338 0 24,338 61,010 Utilities 0 273,658 (131) 0 0 0 273,527 0 11,268 2,655 13,923 287,450 Repairs 1,036 0 42,683 895 14,703 0 0 59,317 1,204 4,615 8,955 14,774 74,091 Other 21,017 922 1,282 9,117 821 75 0 33,234 1,305 13,818 250 15,373 48,607 Admin Costs 156,034 0 0 0 0 0 0 156,034 0 0 0 0 165,034 Merch/Resale 0 0 2,109 1,650 8,443 0 0 12,202 21,572 33,500 0 55,072 67,274 Total Op Exp 580,366 86,713 526,075 1,650 190,381 96,352 456,673 1,797,217 64,589 200,333 118,921 383,843 2,181,060 Bond Cost 819,541 0 0 0 0 0 0 819,541 0 14,037 0 14,037 833,578 Audit Cost 3,164 0 0 0 0 0 0 3,164 0 40 0 40 3,204 Net 961,252 (81,598) (469,461) (17,934) (59,289) (70,130) (156,673) 106,167 (17,507) 196,421 (107,354) 71,560 177,727 Transfers 4,417 0 0 746 0 0 0 5,163 0 0 0 0 5,163 Transfers Capital 100,000 0 0 0 0 0 0 100,000 0 0 0 0 100,000 After Transfers 856,835 (81,598) (469,461) (18,680) (59,289) (70,130) (156,673) 1,004 (17,507) 196,421 (107,354) 71,560 72,564 Beginning Fund Balance 28,708 Ending Fund Balance 101,521

Figure Academic1. DSS Academic Year Year Uses Use

14000

12000

10000

Academic 07 8000 Academic 06 Academic 05 Uses Academic 04 6000 Academic 03 Academic 08 Academic 09 4000

2000

4/9 7/2 1/1 5/7 6/4

9/25 11/6 1/29 2/26 5/21 8/13 8/28 9/11 10/9 12/4 1/15 2/12 3/12 3/26 4/23 6/18 7/16 7/30 8/27

12/18 10/23 11/20 Date

TABLE 2 Intramural Participation Comparison

Sport Gender Fall 2004 Spring 2005 Fall 2005 Spring 2006 Fall 2006 Spring 2007 Fall 2007 Spring 2008 Football Men 16 Not offered 29 Not offered 36 Not offered 39 Not offered Football Co-rec No teams Not offered 5 Not offered 8 Not offered 12 Not offered Soccer Co-rec 21 23 26 26 32 30 30 32

Soccer Men 13 12 13 10 12 14 14 13 Ultimate Co-rec 12 16 16 16 24 20 22 15 Softball Women Not offered 4 Not offered 6 Not offered 3 Not offered 4 Softball Co-rec Not offered 60 Not offered 50 Not offered 60 Not offered 64 Softball Men Not offered 19 Not offered 18 Not offered 24 Not offered 24

Outdoor Sports Tennis Co-rec Not offered Not offered Not offered 8 Not offered 7 6 8 Total Outdoor Sports Teams 62 134 89 134 112 158 123 160 Estimated Outdoor Sports 930 2,010 1,335 2,010 1,680 2,370 1,845 2,400 Individuals

3 on 3 Basketball Men 19 Not offered 14 Not offered Not offered Not offered Not offered Not offered 3 on 3 Basketball Women 6 Not offered 4 Not offered Not offered Not offered Not offered Not offered 5 on 5 Basketball Co-rec Not offered 12 Not offered 11 8 14 6 13 5 on 5 Basketball Men Not offered 26 Not offered 31 16 30 20 28 5 on 5 Basketball Men under 6‘ Not offered 6 Not offered 5 Not offered 6 Not offered 4 5 on 5 Basketball Women Not offered 16 Not offered 16 9 14 11 15 Volleyball Co-rec 25 15 24 22 23 22 17 23 Volleyball Women 9 Not offered 11 Not offered 18 Not offered 17 Not offered Soccer Co-rec 18 16 24 22 27 22 21 24 Soccer Men Not offered 7 Not offered 10 Not offered 8 12 11

IndoorSports Dodgeball Men Not offered Not offered 6 Not offered 8 6 7 Not offered Dodgeball Co-rec Not offered Not offered 0 Not offered 4 10 8 6 Racquetball Men (singles) 6 12 9 14 10 14 12 9 Racquetball Women (singles) 5 4 3 0 0 0 4 1 Squash M&W (singles) 0 0 4 0 0 4 7 7 Total Indoor Sports Teams 77 98 83 117 113 132 119 124 Estimated Indoor Sports Individuals 935 1,192 982 1,404 1,356 1,584 1,428 1,488

Combined Total Teams 139 232 172 251 225 290 242 284 Estimated Combined Indoor/Outdoor 1,865 3,202 2,317 3,414 3,036 3,954 3,273 3,888 Individuals

TABLE 3 Intramural Participation Comparison, continued

Change Fall Change Spring Change Fall Change Spring Change Fall Change Spring ‗04 to ‘05 ‘05 to ‘06 ‘05 to ‘06 ‘06 to ‘07 ‘06 to ‘07 ‘07 to ‘08 (#) (%) (#) (%) (#) (%) (#) (%) (#) (%) (#) (%) 13 81 N/A N/A 7 24 N/A N/A 3 8 N/A N/A 5 N/A N/A N/A 3 60 N/A N/A 4 50 N/A N/A 5 24 3 13 6 23 4 15 -2 -6 2 7 0 0 -2 -17 -1 -8 4 40 2 17 -1 -7 4 33 0 0 8 50 4 25 -2 -8 -5 -25 N/A N/A 2 50 N/A N/A -3 -50 N/A N/A 1 33 N/A N/A -10 -17 N/A N/A 10 20 N/A N/A 4 7 N/A N/A -1 -5 N/A N/A 6 33 N/A N/A 0 0 N/A N/A 8 100 N/A N/A -1 -13 N/A N/A 1 14 27 43 0 0 23 26 24 18 11 10 2 1 405 43 0 0 345 26 360 18 165 10 30 1

-5 -26 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A -2 -33 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A -1 -8 N/A N/A 3 27 -2 -25 -1 -7 N/A N/A 5 19 2 14 -1 -3 4 25 -2 -7 N/A N/A -1 -17 N/A N/A 1 20 N/A N/A -2 -33 N/A N/A 0 0 5 125 -2 -13 2 22 1 7 -1 -4 7 47 -1 -4 0 0 -6 -26 1 4 2 22 N/A N/A 7 64 N/A 0 -1 -6 N/A N/A 6 33 6 38 3 13 0 0 -6 -22 2 9 N/A N/A 3 43 N/A N/A -2 -20 N/A N/A 3 38 6 N/A N/A N/A 2 2 33% 0 -1 -13 N/A N/A N/A N/A N/A N/A 4 100 N/A N/A 4 100 -4 -40 3 50 2 17 1 11 0 0 2 20 -5 -36 -2 -40 -4 -100 -3 -100 0 N/A 4 100 1 100 4 N/A 0 0 -4 -100 4 N/A 7 100 3 75 6 8 19 19 30 36 15 13 6 5 -8 -6 47 5 212 18 374 38 180 13 72 5 -96 -6

33 24 19 8 58 -31 39 16 17 8 -6 -2 452 24 212 7 719 31 540 16 237 8 -66 -2

Figure 2. and Figure 3. Intramural Participation Comparison, continued

300

250

200

150 Fall Sports Teams

100 Spring Sports Teams 50

0 2004 2005 2006 2007 2008

4000 3500 3000 2500 Fall Sports Estimated 2000 Individuals 1500 Spring Sports Estimated Individuals 1000 500 0 2004 2005 2006 2007 2008

TABLE 4 Punch Pass Data

Pass Percent Increase Type (from 2006-07) 10 punch pass 41% 30 punch pass 75% Unlimited pass 55%

TABLE 5 Intramural Participation Special Events Comparison

Fall ‘07 # Fall ‘07 Fall Special Events Gender Fall ‘04 Fall ‘05 Fall ‘06 of teams individuals Sand Volleyball Tournament Co-rec 60 160 25 9 45 Softball Tournament Women Not offered Not offered Not offered 6 84 Golf Tournament Double 20 32 40 16 28 Tennis Tournament Men 10 Not offered 13 15 15 Tennis Tournament Women 5 Not offered 13 6 6 Dodgeball Tournament Co-rec Not offered 20 Not offered Not offered Not offered Badminton Men 10 5 TBA 18 18 Badminton Women 6 6 TBA 6 6 Turkey Trot 5K Run 96 83 104 61 61 Estimated Individuals 207 306 195 137 263

Spring ‘05 Spring ‘05 Spring ‘06 Spring ‘06 Spring ‘07 Spring ‗07 Spring ‘08 Spring Special Events Gender # of teams individuals # of teams individuals # of teams individuals # of teams

Golf Tournament Doubles 13 26 18 36 20 40 11 Dodgeball Tournament Co-rec 14 56 7 28 4 16 Not offered Dodgeball Tournament Men 30 120 13 52 8 32 Not offered Dodgeball Tournament Women 4 40 0 0 0 0 Not offered Badminton Doubles 10 20 8 20 7 14 14 Flag Football Tournament 4 on 4 N/A N/A 9 54 12 72 12 Kim Williams 5K Run 43 45 45 30 30 18 Softball Men 6 72 5 Softball Co-rec 4 48 13 Soccer Men 8 Soccer Co-rec 2 Estimated Individuals 305 235 324

CAREER SERVICES ANNUAL REPORT 2007-2008

I. COLLABORATIONS WITH ACADEMIC AFFAIRS ACADEMIC UNIT STAFF SCHOOL/ DESCRIPTION OF COLLABORATIVE COLLABORATOR DEPARTMENT NAME(S) COLLEGE ACTIVITY NAME(S) Mike Heuring Darlene Samson TRiO Student Participated in Advising Webinar Support Services (TRiO) Academic Deans All Coordinated Graduate and Professional School Fair Perry Brown Forestry and Moved Peace Corps to Career Conservation Services Roberta Evans Education Coordinated Educators‘ Career Fair Rita Sommers- Counselor Education Facilitated Counseling Intern Flanagan Education Program and Missoula High Schools Career Exploration Project Mike Harrington Business Coordinated Accounting Fair Administration Cindy Boies Brian French Undergraduate Restructured content for an Advising Center Academic and Career Decision (UNC) Making Workshop Marja Unkuri- International Coordinated Study Abroad Chaudhry Programs activities, scheduled fall and spring Work Abroad workshops, and participated in international fairs at the University Center First-Year Interest UNC Offered orientation to Career Groups (FIG) Services and scheduled 12 FIG presentations Laurie Fisher Darlene Samson TRiO Participated in National Academic Advising Association Conference and Advising Webinar Susan Harper- Education Coordinated Student Teacher Whalen seminars

Dan Gillen Jennifer Zellmer- UNC Provided information to Peer Cuaresma Advisors Brian French UNC Provided information at an academic and career decision-making workshop Janet Zupan TRiO Provided information at a Curriculum and Instruction 160 Tammy Friemund class

Rowan Conrad Cecilia Gallagher Tutoring and College of Served on Advising and Retention Retention Technology (COT) Committee

Barry Good COT Attended bi-weekly Dean‘s meeting

Lynn Stocking Daphne Felker Janel Queen Accounting Business Coordinated Accounting Career Fair Administration Heather Sieler Physical Therapy Health Professions Coordinated Physical Therapy Fair and Biomedical and Health Professions Career Fair Sciences Janel Queen Internship Services Business Facilitated Career Services/Griz Administration eRecruiting workshop and focus Rob VanDriest group

Terry Berkhouse

Joann Kregowski

Kevin Hood Teresa Beed Accounting and Business Provided recommendations, Finance Administration marketing ideas, and deadlines for Graduate and Professional Shonna Forestry and School Fair Trowbridge Conservation

Education Kristina Murphy

Laure Pengelly Davidson Honors Drake

Mary Kamensky Graduate

II. COLLABORATIONS WITH OTHER COLLABORATOR DESCRIPTION OF COLLABORATIVE UNIT STAFF NAME(S) AFFILIATION NAME(S) ACTIVITY Mike Heuring Anne Hamilton ASUM Participated in Search Committee for Renter Center director Dustin Leftridge Adrianne Donald Student Affairs Participated in committee to create Student Affairs Immersion Learning Jed Liston Program (SAIL)

Jess Neidigh Karissa Drye Enrollment Services Coordinated orientation sessions Lacey Rieker Enrollment Services Coordinated UM Days Emmalee Plenger Human Resource Services Participated in New Employee Orientation Betsy Hawkins Human Resource Services Participated in Hiring Candidates With Disabilities Webinar Jim Marks Disability Services for Participated in Hiring Candidates Students (DSS) With Disabilities Webinar Liz Roosa-Millar Student Affairs Participated in Assessment Committee Entire Unit Directors Student Affairs Attended staff meetings Cindy Boies Mark LoParco University Dining Services Served on hiring committee for Assistant Director of Operational Support and Professional Development Mona Mondava Foreign Student and Scholar Improved FSSS Orientation Services (FSSS) Labor Management Developed priorities for Student Committee Retention Plan Laurie Fisher Mika Watanabe- DSS Provided information to Sentinel Taylor High School students with disabilities Dan Pletscher Forestry and Conservation Served on the Undeclared Student Retention Committee Jed Liston Enrollment Services

John Tomkins Arts and Sciences

John Sommers- Education Flanagan Undergraduate Advising Melanie Hoell Center

Internship Services Terry Berkhouse Darlene Samson TRiO Served on UNC 195 Syllabus Committee Cheryl Minnick Internship Services

Jon Tomkins Arts and Sciences

Rowan Conrad Alan Fugleberg Student Affairs Maintained a mutual referral relationship for prospective students Bev Zygmond COT Admissions as per COT admissions and career counseling Kent Brimall Bonnie Dux Registrar‘s Office, COT Facilitated student scheduling and career exploration Dan Burke DSS Consulted as per career realities of a particular individual‘s disabilities Daphne Felker Molly Collins Center for Leadership Coordinated Ask-an-Alum Career Development Leadership Luncheon Darr Tucknott Athletic Advising Coordinated Ask-an-Alum Networking Night Susan Cuff Alumni Association Planned Alumni Night at the Osprey Liesel Marron Montana Youth Assisted with recruitment and Homes/Missoula Youth retention of a Montana Youth Homes Homes employee

III. PRESENTATIONS TITLE OF SA UNIT FIRST NAME LAST NAME CO-PRESENTER(S) EVENT PRESENTATION Career Services Mike Heuring ―Giving Back: New Professionals Serving on a Board of Meeting, National Directors‖ Association of Colleges and Employers Annual Conference, NY ―Career Services‖ New Employee Orientation ―Preparing for School of Education Student Teaching‖ workshop ―Career Services‖ Communication Studies class ―Career and FIG presentation Academic Decision Making‖ ―Career Planning‖ Footbridge Forum radio show ―Career Services‖ Missoula Lions Club Cindy Boies ―Career Decision Special request Making Process‖ presentation for John Lund, Davidson Honors College ―Work Abroad,‖ four Special request presentations presentations for Dr. Udo Fluck, targeting upper division business and geography classes ―Interviewing for Special request Success‖ presentation for Pre-Med Club Valerie Marsh ―Career Special request Services/Testing presentation for Services‖ Vocational Rehabilitation Services of Missoula ―Resumes and Cover Special request Letters‖ presentation for upper division Recreation Management class ―Putting Your Best Special request Foot Forward: presentation for Creating a Resume Panhellenic Council event for Success‖ ―Career Services‖ Twenty-one FIG and TRiO presentations ―Connect Early with Foreign Student and Career Services‖ Scholar Services fall and spring orientations ―Career Services for Presentation for professor Art Students‖ James Bailey ―Resumes and Presentation for instructor Interviewing in Jacki Elam 28

Health Care‖ ―Exploring Careers‖ Three presentations for visiting high school and middle school students Laurie Fisher ―Preparing for Full- Student teaching seminars time Employment Search ―Career Services New Employee Overview‖ Orientation ―Career Services C.S. Porter Gifted and Overview‖ Talented Students ―Preparing for School of Pharmacy Application to Pharmacy School‖ ―Writing Teaching School of Education- Resumes, Cover Curriculum and Letters, and Teaching Instruction 306 courses Philosophy‖ ―Career Services TRiO Curriculum and Overview‖ Instruction 160 ―Career Services FIG presentations Overview‖ ―Career Services Orientations Overview‖ Rowan Conrad ―Career Services‖ New Employee Orientation ―Presentation on State Volunteer Service Career Conference Opportunities‖ Valerie Marsh Connie Bowman ―Student Career Development Employment, Hiring Seminar Rudy Palomo and Retaining Student Employees‖ Becky Maier ―Career Services‖ New Employee Orientation LuAnn McDonald ―Train the Trainer‖ National Student University of Employment Association California, Davis Conference Daphne Felker ―On-campus Class presentation Recruiting: Griz eRecruiting‖

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION / SERVICE ASSOCIATION Career Services Mike Heuring Member National Association of Colleges and Employers (NACE) Accountability and NACE Assessment Committee Assessment Outcomes NACE Subcommittee Member Mountain Pacific Association of Colleges and Employers (MPACE) Member Career Services Office Research Advisory Board Cindy Boies Member Missoula Chamber of Commerce Laurie Fisher Member American Association for Employment in Education Rowan Conrad Member American Counseling Association Member Montana Counseling Association Member Montana Mental Health Counselors Association Member Montana School Counselors Association Clinical Member American Forensic Counselors Association Daphne Felker Member NACE Member MPACE Technology Committee MPACE Valerie Marsh Member National Student Employment Association (NSEA) President-Elect NSEA Member Western Association of Student Employment Administrators (WASEA) Board Member WASEA Member National College Testing Association (NCTA) Heather Niemeyer Member Society for Human Resource Management (SHRM) Heather Niemeyer Member Missoula Downtown Association Helen Utsond Member NCTA Daphne Felker Member MPACE Daphne Felker Member SHRM Heather Niemeyer Member Missoula Downtown Association

V. AWARDS SA UNIT FIRST NAME LAST NAME AWARD ASSOCIATION /ORGANIZATION Career Services Mike Heuring Distinguished Service National Association of Colleges and Employers Outstanding Service Mountain Pacific Association of Colleges and Employers Entire Unit and UM Top Producer Peace Corps

VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION Career Services Mike Heuring Heart Walk participant American Heart Association Cindy Boies Member of Employers‘ Missoula Job Service Council (JSEC) and Focus on the Future Subcommittee Heather Niemeyer Garden City Car Show Missoula Downtown Committee Member Association Rowan Conrad Board of Directors Open Way Sangha, Inc.

Managing Director Board of Directors Open Gate Community, Inc.

Spiritual Director Dharma Teacher Order of Interbeing Director Open Way Mindfulness Center Manager Chapel Volunteer Montana State Prison

Airway Heights Corrections Center

Shelby Private Prison

VII. PUBLICATIONS

Author: Career Services Title: ―Fall Recruiting Report‖ Date of Publication: Spring 2007

Author: Stan Inman and Richard Rapp Title: ―External Review Report‖ Date of Publication: November 2007

Author: Career Services Title: ―Educators‘ Career Fair Annual Report‖ Date of Publication: Spring 2008

Author: Career Services Title: ―MCIS: Sentinel and Big Sky Career Development Project‖ Date of Publication: Spring 2008

Author: Career Services Title: ―UM Student Employment Assessment Report‖ Date of Publication: Spring 2008

Author: Career Services Title: ―Work Abroad Services Survey‖ Date of Publication: Spring 2008

Author: Career Services Title: ―2007 UM Graduate Survey‖ Date of Publication: May 2008

Author: Cindy Boies Title: ―There‘s Value in Hiring UM Graduates, Students‖ Publication: In Business Monthly Vol. 6 No. 5 Publisher: Missoulian Date of Publication: May 2008

Author: Career Services Title: ―Spring Recruiting Report‖ Date of Publication: Summer 2008

VIII. SUMMARY OF ACCOMPLISHMENTS

Career Services finished a lengthy self-study and external review process that utilized National Association of Colleges and Employers (NACE) professional standards. Results were positive; the unit received an overall mean score of 2.89 (out of a possible 3.0) based on a total of 275 relevant assessment items.

The Career Services Counseling Intern collaborated with Counselor Education faculty and local high school counselors to establish a high school career outreach program. University of Montana counselors-in-training conducted formal career assessments and academic exploration projects with high school sophomores from Sentinel and Big Sky High Schools.

The unit successfully established its Career Decision-making course, with formal recognition by the Faculty Senate. After successfully lobbying academic officers for support, Career Services held the Graduate and Professional School Fair in the fall of 2008. Various other collaborations with Student Affairs led to the creation of a new internship program. SAIL provides immersion learning opportunities to students.

The new Marketing/Design Intern helped improve the professional image and effectiveness of Career Services initiatives. In addition, new presentation technology was made possible through an upgrade in Career Resource Library equipment.

Finally, Career Services assisted the campus community by hosting a campus-based Peace Corps representative, and by adding an additional testing vendor to assist science and healthcare programs.

IX. SERVICE MEASUREMENTS

TABLE 1 Career Services by Month

Career Services July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June Total Tests Administered Testing Services 61 94 85 99 116 113 148 104 103 82 143 81 1,229 Tests Administered Promissor 211 212 153 132 303 195 238 220 172 0 186 113 2,135 Scheduled Counselor Appts. 99 103 174 209 183 108 146 154 185 207 123 92 1,783 Walk-In Counselor Appts. 2 5 15 27 47 13 16 19 21 26 3 4 198 Career Assessments 7 7 13 15 19 14 5 17 12 13 14 6 142 # of Presentations Given 0 1 13 15 10 7 3 11 9 18 1 5 93 # of Students Present 0 20 288 666 244 262 65 195 187 573 23 140 2,663 Employer Visits 0 2 8 67 9 6 8 10 15 25 7 3 160 # of Interviews 0 0 8 311 17 0 4 109 5 24 9 0 487 Career Fairs-# of Employers 0 0 0 65 0 0 0 99 0 116 0 0 280 # of Students Present 0 0 0 880 0 0 0 1,216 0 275 0 0 2,371 Student Job Fairs -# of Employers 0 52 0 0 0 0 0 0 0 0 0 0 52 # of Students Present 0 655 0 0 0 0 0 0 0 0 0 0 655 # of Jobs put in Database 236 265 205 199 149 191 223 248 300 390 346 373 3,125 # New Job Vacancy Subscribers 1 0 1 0 0 0 2 0 2 0 3 0 9 # Total Job Vacancy Subscribers 14 8 9 9 9 8 8 10 11 12 14 13 125 # Griz eRecruiting Student Accts. 29 88 243 286 47 51 124 233 107 88 45 42 1,383 Ask-An-Alum–Registered Students 1 3 12 54 6 2 11 8 11 14 2 4 128 Ask-An-Alum – Registered Alumni 2 1 2 5 0 17 2 1 0 0 20 29 79 Ask-An-Alum–Completed Matches 0 0 0 3 0 0 0 0 5 7 0 0 15 Ask-An-Alum – Matched Students 1 2 9 19 4 1 6 7 9 17 2 2 79 Ask-An-Alum – Matched Alumni 1 4 14 37 5 1 12 15 21 47 3 4 164 # Credentials Created 2 2 0 3 4 3 5 3 5 20 5 7 59 # Credentials Sent 31 18 7 20 7 5 24 27 36 85 75 25 360 Non-WS (Campus) # Added 9 22 16 7 5 3 8 8 9 22 3 7 119 Work Study (Campus) # Added 10 44 13 15 6 4 10 10 12 15 4 7 150 Non-WS (Off-Campus) # Added 48 122 57 47 21 29 48 41 61 62 67 39 642 Work Study (Off-Campus) # Added 3 21 2 3 6 6 7 1 4 4 1 0 58 Volunteer # Added 5 25 12 10 8 5 12 10 10 10 11 4 122

TABLE 2 Counseling Appointments by Type and Class Standing

Grad Prospective Reason for Appt. Freshman Sophomore Junior Senior Alum Total Student Student/Other

Assessment 66 56 38 32 5 15 22 234 Career/Ed 162 142 87 35 14 41 126 607 Interview 2 1 8 13 5 4 0 33 Job Search 17 13 19 72 31 62 8 222 Mock Interview 0 4 22 21 9 10 0 66 Other 24 13 41 68 16 21 11 194 Resume 22 41 156 325 110 131 13 798 Work Abroad 2 0 6 14 1 4 0 27 Total 295 270 377 580 191 288 180 2181

TABLE 3 Workshop Series Overall Ratings, Spring 2006

Respondents Excellent Good Fair Poor Terrible No Answer (#) (%) (%) (%) (%) (%) (%) Academic and Career Workshop Overall 32 10 (31%) 14 (44%) 7 (22%) 1 (3%) 0 (0%) 0 (0%) Breadth/Coverage 32 14 (44%) 11 (34%) 2 (6%) 3 (9%) 0 (0%) 2 (6%) Overall Depth 32 13 (41%) 8 (25%) 7 (22%) 3 (9%) 1 (3%) 0 (0%) Handouts 32 14 (44%) 13 (41%) 3 (9%) 1 (3%) 0 (0%) 1 (3%) Increased: Decreased: No Answer: My Skill Levels Unchanged: 10 (31%) 21(66%) 0 (0%) 0 (0%) Definitely: Probably Yes: Definitely No: Recommend Probably No: 5 (16%) No Response: 0 (0%) 14 (44%) 11 (34%) 2 (6%) Somewhat: Don‘t Know: Relevance Very: 16 (50%) Not: 3 (9%) No Response: 2 (6%) 11 (34%) 0 (0%) Career Fair Preparation Workshop Overall 4 3 (75%) 0 (0%) 0 (0%) 0 (0%) 0 (0%) 1 (25%) Breadth/Coverage 4 3 (75%) 1 (25%) 0 (0%) 0 (0%) 0 (0%) 0 (0%) Overall Depth 4 3 (75%) 1 (25%) 0 (0%) 0 (0%) 0 (0%) 1 (3%) Handouts 4 1 (25%) 3 (75%) 0 (0%) 0 (0%) 0 (0%) 2 (6%)

Increased: Decreased: No Answer: My Skill Levels Unchanged: 1 (25%) 3 (75%) 0 (0%) 0 (0%) Definitely: Probably Yes: Definitely No: Recommend Probably No: 0 (0%) No Response: 0 (0%) 1 (25%) 3 (75%) 0 (0%) Very: Somewhat: Don‘t Know: Relevance Not: 0 (0%) No Response: 0 (0%) 3 (75%) 1 (25%) 0 (0%) Graduate School Workshop Overall 15 1 (7%) 11 (73%) 2 (13%) 1 (7%) 0 (0%) 0 (0%) Breadth/Coverage 15 1 (7%) 10 (67%) 3 (20%) 1 (7%) 0 (0%) 0 (0%) Overall Depth 15 2 (13%) 5 (33%) 6 (40%) 2 (13%) 0 (0%) 0 (0%) Handouts 15 2 (13%) 9 (60%) 2 (13%) 0 (0%) 0 (0%) 2 (13%) Increased: Decreased: No Answer: My Skill Levels Unchanged: 2 (13%) 13 (87%) 0 (0%) 0 (0%) Definitely: Probably Yes: Definitely No: Recommend Probably No: 2 (13%) No Response: 1 (7%) 5 (33%) 7 (47%) 0 (0%) Very: Somewhat: Don‘t Know: Relevance Not: 0 (0%) No Response: 1 (7%) 10 (67%) 4 (27%) 0 (0%) Interviewing Workshop Overall 65 25 (38%) 35 (54%) 3 (5%) 1 (2%) 0 (0%) 1 (2%) Breadth/Coverage 65 27 (42%) 34 (52%) 4 (6%) 0 (0%) 0 (0%) 0 (0%) Overall Depth 65 25 (38%) 32 (49%) 6 (9%) 1 (2%) 0 (0%) 0 (0%) Handouts 65 30 (46%) 28 (43%) 3 (5%) 1 (2%) 0 (0%) 2 (3%)

Increased: Decreased: No Answer: My Skill Levels Unchanged: 2 (3%) 60 (92%) 1 (2%) 2 (3%) Definitely: Probably Yes: Definitely No: Recommend Probably No: 0 (0%) No Response: 2 (3%) 36 (55%) 26 (40%) 1 (2%) Very: Somewhat: Don‘t Know: Relevance Not: 1 (2%) No Response: 1 (2%) 49 (75%) 14 (22%) 0 (0%)

Job Search Workshop Overall 72 33 (46%) 35 (49%) 4 (6%) 0 (0%) 0 (0%) 0 (0%) Breadth/Coverage 72 22 (31%) 40 (56%) 9 (13%) 0 (0%) 0 (0%) 1 (1%) Overall Depth 72 15 (21%) 42 (58%) 14 (19%) 0 (0%) 0 (0%) 1 (1%) Handouts 72 28 (39%) 33 (46%) 6 (8%) 0 (0%) 0 (0%) 5 (7%)

Increased: Decreased: No Answer: My Skill Levels Unchanged: 5 (7%) 66 (92%) 0 (0%) 1 (1%) Definitely: Probably Yes: Definitely No: Recommend Probably No: 1 (1%) No Response: 2 (3%) 43 (60%) 26 (36%) 0 (0%) Very: Somewhat: Don‘t Know: Relevance Not: 1 (1%) No Response: 2 (3%) 48 (67%) 21 (29%) 0 (0%) 36

Portfolio Workshop Overall 33 14 (42%) 18 (55%) 1 (3%) 0 (0%) 0 (0%) 0 (0%) Breadth/Coverage 33 15 (45%) 14 (42%) 4 (12%) 0 (0%) 0 (0%) 0 (0%) Overall Depth 33 12 (36%) 17 (52%) 4 (12%) 0 (0%) 0 (0%) 0 (0%) Handouts 33 17 (52%) 11 (33%) 2 (6%) 1 (3%) 0 (0%) 2 (6%)

Increased: Decreased: No Answer: My Skill Levels Unchanged: 3 (9%) 29 (88%) 1 (3%) 0 (0%) Definitely: Probably Yes: Definitely No: Recommend Probably No: 1 (3%) No Response: 0 (0%) 21 (64%) 11 (33%) 0 (0%) Very: Somewhat: Don‘t Know: Relevance Not: 3 (9%) No Response: 1 (3%) 16 (48%) 13 (39%) 0 (0%)

Resume & Cover Letter Workshop Overall 85 36 (42%) 47 (55%) 2 (2%) 0 (0%) 0 (0%) 0 (0%) Breadth/Coverage 85 21 (25%) 56 (66%) 8 (9%) 0 (0%) 0 (0%) 0 (0%) Overall Depth 85 26 (31%) 46 (54%) 9 (11%) 2 (2%) 0 (0%) 2 (2%) Handouts 85 23 (27%) 45 (53%) 8 (9%) 0 (0%) 0 (0%) 9 (11%)

Increased: Decreased: No Answer: My Skill Levels Unchanged: 6 (7%) 78 (92%) 0 (0%) 1 (1%) Definitely: Probably Yes: Definitely No: Recommend Probably No: 1 (1%) No Response: 4 (5%) 58 (68%) 22 (26%) 0 (0%) Very: Somewhat: Don‘t Know: Relevance Not: 0 (0%) No Response: 1 (1%) 62 (73%) 21 (25%) 0 (0%)

Work Abroad Workshop Overall 60 24 (40%) 31 (52%) 5 (8%) 0 (0%) 0 (0%) 0 (0%) Breadth/Coverage 60 24 (40%) 28 (47%) 8 (13%) 0 (0%) 0 (0%) 0 (0%) Overall Depth 60 18 (30%) 32 (53%) 8 (13%) 2 (3%) 0 (0%) 0 (0%) Handouts 60 21 (35%) 31 (52%) 7 (12%) 0 (0%) 0 (0%) 1 (2%)

Increased: Decreased: No Answer: My Skill Levels Unchanged: 5 (8%) 54 (90%) 0 (0%) 1 (2%) Definitely: Probably Yes: Definitely No: Recommend Probably No: 0 (0%) No Response: 1 (2%) 42 (70%) 16 (27%) 1 (2%) Very: Somewhat: Don‘t Know: Relevance Not: 2 (3%) No Response: 2 (3%) 34 (57%) 22 (37%) 0 (0%)

TABLE 4 Student Employment Jobs Posted By Type

Job Type Jobs Posted Online (#) Non-Work Study 118 On Campus Work Study 150 Non Work Study 643 Off Campus Work Study 57 NA Volunteer 122

TABLE 5 Student Employment Web Totals

Total (#) Jobs Posted 1,090 Viewings 684,958 Applications 17,035

TABLE 6 Fall Student Employment Fair Totals

Participant Type Total (#) Employer 56 Students 657

Job Location and Development Federal Program (JLD) Data Collection Forms for Student Earnings were (1) sent to employers after jobs expire on site and (2) completed by phone interview with major Job Fair employer. The number of students hired: 306. The total JLD earnings: $3,087, 390. As of 06/07, JLD expenditures totaled $26,390.35.

The University of Montana Student Employee of the Year, 2008: Jill Bouchard. Bouchard was selected from a pool of 20 nominees.

Career Services posted 60 temporary jobs and received a total of 759 applications.

CURRY HEALTH CENTER ANNUAL REPORT 2007-2008

I. COLLABORATIONS WITH ACADEMIC AFFAIRS ACADEMIC DESCRIPTION OF UNIT STAFF COLLABORATOR DEPARTMENT SCHOOL/COLLEGE COLLABORATIVE NAME(S) NAME(S) ACTIVITY Tim Garrett Scott Richter Health and Human Education Instructed a class Performance Staff Physicians Donna Beall Pharmacy Health Professions Participated in and Biomedical preceptorship opportunities Sciences for doctoral students Staff Physicians Scott Richter Health and Human Education Participated in Performance preceptorship opportunities Neva Oliver for Athletic Training students, providing hours at Vicki Thuesen Curry Health Center

Tammy Norman

Tracy Holland- Holter Mike Frost Ryan Tolleson-Knee Social Work Health Professions Supervised internships of and Biomedical two Master of Social Work Ken Welt Tondy Baumgartner Sciences (MSW) candidates in Self Over Substance (SOS) and Counseling and Psychological Services (CAPS) Adair Kanter Health Professions College of Served as preceptor for Technology (COT) Radiology Tech students at Curry Health Center Kaye Sankey Health Professions Montana State Served as preceptor for a University (MSU) senior MSU nursing student School of Nursing Vickie Thuesen Health Professions Gonzaga Graduate Provided clinical instruction School of Nursing for Gonzaga nurse practitioner students Neva Oliver Health Professions MSU Graduate Served as preceptor for School of Nursing MSU nurse practitioner students Karen Behan Health Professions COT Participated in preceptorship opportunities for the Medical Assistant program at Curry Health Center Jeff Adams Pharmacy Health Professions Served as faculty affiliate and Biomedical Sciences David Brown Cathy Jenni Counselor Education Education Served on a dissertation committee 39

Mike Frost John and Rita Counselor Education Education Supervised practicum and Sommers-Flanagan internship experiences in SOS for Counselor Cathy Jenni Counselor Education Education Education graduate students

Aida Hutz Intercultural Youth Education and Family Development Cathy Jenni Counselor Education Education Trained and supervised undergraduate and graduate Christine Fiore Psychology Arts and Sciences students as peer educators in SOS John Sommers- Counselor Education Education Served on a comprehensive Flanagan exam committee for a graduate student Aida Hutz Intercultural Youth Education and Family Development Mike Frost Cathy Jenni Counselor Education Education Supervised an MSW candidate‘s internship, Carmen Lousen two semester-long appointment in SOS and Cathy Joy CAPS Cheryl VanDenberg Chris Fiore Psychology Arts and Sciences Served on a dissertation committee David Brown Kate Pruitt-Chapin Ryan Tolleson Knee Social Work Health Professions Supervised internships for and Biomedical one Bachelor of Arts (BA) Sciences and one MSW candidate

Tondy Baumgartner Social Work Health Professions and Biomedical Sciences Michael Butterworth Drama and Dance Fine Arts Advised and trained actors in preparation for a University production (topic: stalking) Linda Green Steve Gaskill Health and Human Education Collaborated on the 3rd Performance annual Student Health Fair

Annie Sondag Health and Human Education Performance

Donna Beall Pharmacy Health Professions and Biomedical Sciences

Jean Carter Pharmacy Health Professions and Biomedical Sciences

Julee Stearns Kari Harris Public Health Health Professions Designed and implemented and Biomedical a research project Sciences examining the enforcement of 25-foot, no-smoking zones on campus

II. COLLABORATIONS WITH OTHERS COLLABORATOR DESCRIPTION OF UNIT STAFF NAME(S) AFFILIATION NAME(S) COLLABORATIVE ACTIVITY Curry Health Center Student Student Health Advisory Assisted with strategic decision-making for Management Team representatives Committee Curry Health Center Gina DiGiusto Effie Koehn Foreign Student and Assisted with the New Foreign Student Scholar Services Orientation Ken Welt

Linda Green Ken Welt Teresa Branch Office of the Vice Served on a development committee for the President for Student position of Special Assistant to the Vice Affairs President for Student Affairs Ron Brunell Residence Life Served on the Admission Review Committee, providing psychological consult Ken Welt Charles Couture Dean of Students Served on the Critical Incident Response Team David Bell Teresa Branch Office of the Vice President for Student Affairs

Ron Brunell Residence Life

Jim Foley Office of the President

Jim Lemcke Public Safety

Jim Marks Disability Services for Students Missoula County Health Developed ―Help Someone, Help Yourself,‖ Department the University‘s suicide prevention first responder training program Ken Welt Ron Brunell Residence Life Participated in annual training of supervisory and Residence Life staff members Mike Frost Mike Frost Faculty, staff, Office of the Vice Served on the University of Montana Drug and student President for Student and Alcohol Advisory Committee Linda Green representatives Affairs Cheryl VanDenburg Area ministers Association of Campus Coordinated the ACM and directed students Ministers (ACM) seeking faith-based counseling services Cheryl Campus Recreation Coordinated a weight management group and VanDenburg the Food and Body Image Seminar University Dining Services Tim Garrett University of Montana Made presentations to club members and Pre-medical Student attended a roundtable discussion about a Association possible pre-dental club Gina DiGiusto Retention Task Force Developed key strategies and activities to improve retention rates

Gina DiGiusto Gay Men‘s Task Force Provided Acquired Immunodeficiency Syndrome (AIDS) testing and counseling Lambda Alliance

Missoula AIDS Council Learning and Belonging Hosted an educational tour for preschool Center students at The Curry Health Center Patty Bartow Sandy Sprague Office of the Vice Participated on The University of Montana President for Student Referral Information Task Force Affairs Mary Kleschen Megan Twohig Washington, Wyoming, Served as Curry Health Center representative Alaska, Montana, and on the Clerkship Committee Idaho Family Medicine Clerkship at The University of Washington School of Medicine Darci Thorsrud Laurie Worden Kappa Alpha Theta Presented information to female students regarding Human Papillomavirus infection and prevention Karen Behan Kathryn Mariucci Research Administration Served on the Institutional Bio-Safety Committee Claudia Denker Office of the President

Nigel Priestley Chemistry

Scott Samuels Division of Biological Sciences

Additional Various University faculty and staff Kate Pruitt-Chapin Various staff Created the ―We Care‖ campaign for student retention Kate Pruitt-Chapin Bryan Cochran Psychology Collaborated with Academic and Student Affairs colleagues to establish UM Allies, Erin Scott Steven Hesla Music a Safe Zone program on campus

Ken Welt James Randall Music

Jennifer Robohm Clinical Psychology

Charles Couture Dean of Students

Josh Student Involvement and Peters-McBride Leadership Development (SILD)

Casey Charles English Ron Brunell Residence Life Assisted in the annual training of Residence Life staff members Rita Tucker Residence Life

George M. Dennison Office of the President Served on The University Council on Student Assault Steve Yoshimura Communication Studies

Additional faculty, Various staff, and student representatives Erin Scott National Coalition Collaborated with NCBI-University of Building Institute (NCBI) Montana chapter to develop a men‘s leadership training session University Center Served on a diversity panel, a University community response to recent hate crimes in Missoula Linda Green Transportation Services Established a campaign to promote riding the UDash shuttle Loni Hutchison Missoula Driving Under Established a campaign to promote a the Influence Task Force designated driver program Residence Life Promoted Condom Access for Responsible Encounters (CARE) in residence halls Lynn Weltzein The University of Assisted with ―Blues Fest‖ for suicide Montana Western prevention Assisted with the Montana Collegiate Tobacco Grant

III. PRESENTATIONS CO- TITLE OF SA UNIT FIRST NAME LAST NAME EVENT PRESENTER(S) PRESENTATION Curry Health Ken Welt David Brown ―Help Someone, Help Campus first responder Center Yourself‖ training for suicide prevention ―Preventing Violence Montana Counseling on Campuses‖ Association (MCA) Conference ―College Mental Guest lecture, Counselor Health‖ Education graduate seminar ―Suicide Prevention‖ Law School junior partners presentation Cheryl VanDenburg ―Working With Eating Guest Lecture through Disorders Groups‖ Counselor Education ―Stress Management‖ Curriculum and Instruction 160 Guest Lecture, a TRiO Program Mike Frost ―Motivational Winter Session graduate Interviewing‖ class through Counselor Education Erin Scott SARC educators ―Let‘s Talk About Sexual assault awareness Sex‖ program for male and female dorm residents through Greek Life Mette Romain, ―Same-Sex Montana Coalition Against MSW practicum Relationship Violence‖ Domestic and Sexual Violence presentation Basic Advocate Institute presentation Western Montana Gay and Lesbian Community Center presentation The Young Gay and Bisexual Men‘s Sexual Health Retreat ―Understanding Sexual Sexual violence awareness Violence‖ presentation for Health and Human Performance (HHP), Psychology, Human Sexuality, and Sociology classes ―Understanding HHP class Relationship Violence‖ Kate Pruitt-Chapin Erin Scott ―Sexism and the Rise Day of Dialogue of ‗Raunch‘ Culture‖ ―Training on Sexual University Court training Violence‖ session

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION Curry Health Tim Garrett Members American Dental Association Center Montana Dental Association Del Hiesterman Tammy Norman Member American Nursing Association American Nursing Credentialing Committee American College Health Association (ACHA) Gina DiGiusto Member ACHA Tim McCue Appointee Montana Board of Athletic Trainers Traci Holland-Holter Member American Nursing Credentialing Committee Montana Nurses Association Neva Oliver Member Montana Nurses Association Council on Advance Practice Darci Thorsrud Member National Association of Nurse Practitioners in Women‘s Health Adair Kanter Member American Society of Radiologic Technologists Montana Society of Radiologic Technologists Karen Behan Member National Clinical Laboratories American Society of Clinical Pathology (ASCP) Bonna Graham-Hall Member ASCP Krista Willis Member ASCP American Society of Microbiologists David Bell Member ACHA National Association of Student Personnel Administrators Ken Welt Voting Member American Psychological Association Montana Psychological Association Linda Green Member ACHA State Coordinator BACCHUS Network

V. AWARDS FIRST LAST ASSOCIATION / SA UNIT AWARD NAME NAME ORGANIZATION Curry Health Vicki Theusen Excellence for Advanced Practice Montana Nurses Association Center Registered Nurse Gina DiGiusto Staff Recognition Office of the Vice President for Student Affairs Treva Bittinger Outstanding Volunteer The University of Montana Linda Green Outstanding Peer Advisor, BACCHUS Network regional award Outstanding Staff Recognition Office of the Vice President for Student Affairs Olivia Shjeflo Outstanding Peer Educator, BACCHUS Network national award Natalie Newman Student Representative for Area 3 BACCHUS Network (MT, WY, UT, and CO) CAPS Roving Griz Award for The University of Montana commitment to The University‘s Staff Senate/Human Resource Quality Worklife Initiative Services, presented by TRiO Student Assault Resource Center Sentinel Award for Outstanding The University of Montana (SARC) Advocates Community Service

VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION Curry Health Adair Kanter Member Missoula International Friendship Center Program Noemi Bassler Provided physicals Flathead Migrant Workers

Vicki Thuesen Darci Thorsrud Relief worker Montana Medical Aid-Honduras Ken Welt Task force members Missoula County Suicide Prevention Network Cheryl VanDenburg Ken Welt Committee member Montana Suicide Prevention Task Force Kate Pruitt-Chapin Board member Missoula Family Violence Council (MFVC) Advocacy First Step Multidisciplinary Team representative Chair MFVC, Faith Committee Voting member Montana Coalition Against Domestic and Sexual Violence Mike Frost Voting member Missoula Underage Substance Abuse Prevention Coalition Alternate member Missoula County DUI Task Force Erin Scott Trainer National Coalition Building Institute (NCBI)-campus and community chapters Erin Scott Committee members Missoula Healthy Indian Consortium

Kate Pruitt-Chapin Linda Green Voting member Missoula Underage Substance Abuse Prevention Coalition Task force member Missoula Suicide Prevention Network Julee Stearns Committee member Tobacco-Free Missoula County

VII. PUBLICATIONS There are no publications to report.

VIII. SUMMARY OF ACCOMPLISHMENTS

Dental Services

At the beginning of the 2007-08 academic year, Curry Health Center Dental Clinic faced challenges—two unfilled staff positions and the integration of new employees. Considering the high-volume, urgent service that the Dental Clinic provides, it took time to efficiently organize the staff schedule. When the first hire resigned because of a burdensome commute, the Dental Clinic quickly filled the position and began fall semester with a dependable, experienced staff.

The Dental Clinic continued to offer a wide range of services at a cost significantly lower than those found in the private sector. In an attempt to increase accessibility to students, staff did their best to accommodate emergency needs with ―day of‖ service. The Dental Clinic provided service to over 2,100 unique patients during almost 4,900 patient visits. These numbers represent fewer actual visits than previously recorded, but show an increase in individual patient numbers. There was a significant increase in visits from first-year students.

Important changes for the following year include the addition of digital X-ray equipment and a new clinic management system that will streamline insurance issues and may include a conversion to electronic dental records. More administrative time will be required by accreditation and strategic planning, but resulting changes will help the Dental Clinic provide more organized and efficient dental services to students. Staff members also hope to become more involved with marketing and education through the new Curry Health Center web site, and to focus their attention on two very specific health concerns— tobacco cessation and healthy consumption habits.

Medical Services

Curry Health Center Medical Services reorganized its internal structure, resulting in the addition of four supervisors to the service line. The new Chief of Staff position continued to undergo changes due to personnel transition. However, growth and development of supervisors progressed.

Staff turnover was marginal and included three long-term employee retirements. Medical Services successfully recruited and filled all open positions within the department. Excluding laboratory and X-ray services, Medical Services experienced a 17 percent turnover ratio (10 percent excluding the three retirements). The laboratory experienced no turnover, but the X- ray department replaced one of its two employees due to relocation. Retention of Medical Assistants proved challenging due in large part to the number of positions with small FTEs (0.3-0.4). Medical Services addressed this issue in FY09 with budget reallocations that allow for the combination of two part-time positions into one position with benefits.

Regarding staff development, Medical Services implemented a distribution system for allocated continuing education funds. The new system eases utilization of available dollars and will help staff assess future developmental needs in the budget. Twenty-three staff members participated in 23 separate educational offerings. By the end of spring semester, Medical Services was on target to spend all of the allocated education funds for FY08.

In anticipation of reaccreditation in March 2009, Medical Services resolved several procedural issues. The credentialing and privileging processes for licensed independent practitioners were reorganized to address previous accreditation deficiencies. Staff developed competencies containing both didactic and demonstrative components to assure consistency across personnel and departments. The Policy and Procedure web site was under construction and will facilitate access and use for staff members in the future.

Medical Services reviewed its chargemaster, which contains the prices for all services and procedures, and updated billing codes. Staff also evaluated and addressed inequities in pricing that had been previously noted.

Counseling and Psychological Services (CAPS)

In an effort to raise awareness of problems associated with depression and other mood and anxiety disorders, placing a specific emphasis on suicide prevention and stigma reduction, CAPS observed National Depression Screening Day. Twenty students were screened and 18 were referred for counseling services.

CAPS continued to train Residence Life supervisory and student staffs, focusing increasingly on suicide prevention and discerning potential violence in the wake of the Virginia Tech tragedy. CAPS also collaborated with Health Enhancement to create the first responder program ―Help Someone, Help Yourself‖ with funding from the Substance Abuse and Mental Health Services Administration through the Missoula County Health Department‘s Suicide Prevention Office. This program helped create an informed cohort of gatekeepers to protect students from the tragedies of suicide and deliberate self-harm. Two training sessions were provided for the general campus, in addition to those offered to Residence Life and the junior partners of the Law School. CAPS continued its program of mandatory referrals for assessment of suicidal students.

Throughout the year, Assistant Director of Health Services Ken Welt served on several committees dedicated to diversity. One such committee developed the position of Special Assistant to the Vice President for Student Affairs. The new assistant will be charged with encouraging more students of color to apply to The University of Montana and supporting those already enrolled. In addition, CAPS helped establish the UM Safe Zone, designed to provide allies for students of all sexual orientations, and to help these students adjust to life on campus. Both programs reflect a commitment to the rich benefits of diversity and to the assurance of social justice for all members of the campus community.

The Critical Incident Response Team was developed with the help of David Bell and Ken Welt. The impetus for this committee derived from CAPS work in the area of mandatory suicide assessment and webinars on ―discerning violence‖ hosted by Curry Health Center. The committee, led by Dean of Students Charles Couture, gathered appropriate personnel to ensure that the University meets the needs of students whose behavior becomes disruptive, dangerous, or erratic. The committee comprised faculty members, members of Public Safety, University Legal Counsel, Disability Services for Students, Residence Life, Office of the President, and Curry Health Center.

Curry Health Center departmental training was extensive. Self Over Substance remained a primary provider of practicum and internship experiences for Counselor Education, Social Work, and Psychology students. CAPS also provided valuable experiences in college mental health care for Counseling and Psychology graduate students, some of whom volunteered. The training programs continued to evolve, as did the training and orientation manual developed by CAPS.

With respect to personnel, a funding commitment from the University stabilized the half-time psychiatry position in CAPS. This position has proven itself invaluable to clients and medical and psychological colleagues seeking consultation. Before the start of spring semester, CAPS experienced turnover in a counseling position. In March 2008, CAPS hired a psychologist. The psychologist completed requirements for licensure during her first semester at the University and returned as full-time clinician in the fall. CAPS also filled an administrative position that was upgraded to Program Manager. The unit hoped that this adjustment would stabilize a position that has experienced high turnover. By the end of the year, CAPS planned to submit a second reclassification proposal to upgrade the requirements and classification of the SARC Coordinator.

To improve efficiency and reduce recordkeeping pressure on staff, CAPS reviewed forms for crisis appointments. CAPS looks forward to a paperless clinic in the future, and several staff have begun to use voice recognition software to streamline writing requirements.

Student Assault Resource Center (SARC)

SARC continued to provide comprehensive services and effective responses to survivors of sexual and relationship violence, their families, and their friends. Services included peer counseling; a 24-hour crisis line, available during fall and spring semesters; support groups; and an extensive library of books and videos about sexual and relationship violence. Advocates assisted survivors by providing emotional support in navigating the legal, medical, and academic systems. SARC‘s philosophy emphasizes the empowerment of survivors; therefore, the program provided clients with information on options and resources available, while supporting individual choices.

Throughout the year, SARC increased the number of volunteer advocates and educators by one-third. The majority of these volunteers received internship credit, a Campus Corps stipend, or Social Work practicum credit for their involvement in the program, thereby helping SARC to forge important campus relationships. The majority of these students are expected to volunteer with SARC in the future.

To promote SARC services, SARC educators facilitated an interactive, multimedia presentation for female and male dorm residents at the start of fall semester. SARC educators delivered 14 single-sex presentations that attracted 288 female and 136 male residents. Through presentations and events, SARC reached 3,078 individuals—students, parents, faculty, and staff. SARC also organized ―Walk a Mile in Her Shoes.‖ Male students, including members of the football and basketball teams; faculty; and staff walked one mile in women‘s high-heeled shoes to help raise awareness of rape, sexual assault, and gender violence. The goal of the event was to encourage men to be engaged in the anti-violence movement.

Training sessions for University Court members and First Responders were sparsely attended. SARC will continue to explore ways of encouraging higher attendance, so that faculty and staff are better prepared to respond to students who have experienced violence.

SARC staff collaborated with University faculty and staff to organize and implement UM Allies, a Safe Zone program that provides training for faculty and staff to effectively respond to and support lesbian, gay, bisexual, and transgender individuals; promotes a campus climate of inclusivity; and emphasizes the University‘s commitment to nonviolence.

Health Enhancement (HE)

HE continued to utilize new technologies by uploading videos on YouTube© and creating a Facebook© page. Two new topics were added to residence hall programming: ―Sleep‖ and ―Easy and Edible,‖ the latter focusing on healthy cooking. HE also collaborated with SARC to develop a new outreach program on healthy sexuality called ―Sexapalooza,‖ which was presented in all nine residence halls. Research efforts continued; the second National College Health Assessment (NCHA) online survey received a record 2,117 responses and revealed small improvements in many areas of student health and wellness.

HE collaborated with HHP and the School of Pharmacy to host the 3rd Annual Student Health Fair in the University Center. Sixteen tables and displays addressed various topics ranging from stress and nutrition to smoking cessation and energy drinks.

Impaired driving prevention became a primary goal for Peers Reaching Out (PROs). PROs hosted an event on the Oval and a follow-up campaign to promote the use of UDash, a late-night shuttle that runs between campus, Lewis and Clark Villages, and downtown Missoula. HE also collaborated with the Missoula County DUI Task Force to promote the designated driver program by designing and distributing posters. Posters advertised a drawing for $100 in gas money to a designated driver.

The ―Booze Brothers‖ gained notoriety as a symbol for the prevention of underage drinking when the Missoula Underage Substance Abuse Prevention team (MUSAP) decided to feature them on three community billboards. HE further publicized the ―Booze Brothers‖ by incorporating them in Summer Orientation and distributing ―Booze Brothers‖ Frisbees. The ―Booze Brothers‖ Safe Partying Video was shown in the football stadium, and the pair made an appearance at tailgate parties.

The Montana Tobacco Use Prevention Program (MTUPP) provided funding to initiate tobacco use prevention activities on campus. MTUPP, in collaboration with the BACCHUS Network, administered the grant with the help of a grant coordinator whose office was housed in Curry Health Center. The coordinator assisted the University‘s tobacco team throughout the year. The University‘s Tobacco Task Force held four meetings, during which members created a document outlining recommendations to improve the campus tobacco policy. Topics included tobacco sales on campus, enforcement of the University policy number 202.7: Smoking On Campus, and the stadium smoking policy.

Based on recommendations made in 2006-07, HE created Quit Smoking and Chewing Kits and advertised them on laminated ―butt hutt‖ signs. The unit conducted cessation counseling training for HE and PROs staff interested in working with students.

HE implemented a social marketing campaign, focusing on the 25-foot no-smoking policy on campus. Tobacco-Free Missoula County supplemented funding to increase campus saturation of media messages through ads on Facebook© and in the Kaimin, signs on smoking receptacles, Stall Stories, and by marking the 25-foot boundary. In addition, HE staff attended a retreat on the importance and implementation of policy change in tobacco control, and included a question on the National College Health Assessment addressing student opinion of a 100% smoke-free University of Montana campus.

The suicide prevention program continued to grow with the ―Help Someone, Help Yourself‖ sticker campaign. HE offered two training sessions in the spring for ―gatekeepers‖ identified by stickers.

Condom Access for Responsible Encounters (CARE) set a program record with 205 representatives distributing over 30,000 condoms in residence halls. The grant-funded, free and anonymous HIV testing and counseling program concluded on December 31, 2007, the end of the grant year. The unit alerted students about the transition from free and anonymous testing to testing via paid medical services. This information was conveyed through eight advertisements in the Kaimin during November 2007.

IX. SERVICE MEASUREMENTS

Dental Services

Dental Services experienced 4,838 patient visits; 2,150 unique patient visits; and 373 ―no shows.‖

Medical Services TABLE 1 Inpatient Area Census

July 1, 2005- July 1, 2006- July 1, 2007- May 12, 2006 May 12, 2007 May 10, 2008 Inpatient Admitted Number of Encounters 52 21 22 Number of Days 122 46 38 Average Stay (in days) 2.35 2.19 1.73 Outpatient Holding Number of Encounters 260 315 308 Number of Days 431 353 341 Average Stay (in days) 1.66 1.12 1.11 Outpatient Hold to Inpatient Admit Number of Encounters 34 30 23 Number of Days 79 72 50 Average Stay (in days) 2.32 2.4 2.17

TABLE 2 Outpatient Encounters by Appointment Type

2005-06 2006-07 2007-08 (#) (%) (#) (%) (#) (%) Appointments 20,354 69 14,133 51 14,114 54 Urgent Care N/A 10,620 39 10,349 40 Walk-in (after hours) 8,948 31 2,721 10 1,677 6 TOTAL 29,302 100 27,474 100 26,140 100 Unique Patients 8.615 8,646 8,244 Average # of Visits Per Patient 3.40 3.18 3.17

TABLE 3 X-ray and Laboratory Volume

2005-06 2006-07 2007-08 X-ray Volume Procedures (#) 1,230 1,436 1,159 Unique Patients (#) 991 1,139 944 Procedures Per Patient (average #) 1.24 1.26 1.23

Laboratory Volume

Procedures (#) 16,825 16,969 15,404 Unique Patients (#) 4,454 4,481 4,214 Procedures Per Patient (average #) 3.78 3.79 3.66 54

TABLE 4 Staff Development and Professional Training, 2007-08

Name Event Date Location Health Enhancement Linda Green American College Health Association 6/3/08-6/7/08 Orlando, FL Annual Meeting BACCHUS National Assembly 11/5/07-11/8/07 Atlanta, GA BACCHUS Area 3 Regional Conference 4/4/08-4/5/08 Greeley, CO Student Affairs diversity training presentation by Ellen Swaney, Director, American Indian/Minority Achievement, Office of the Commissioner of Higher Education Linda Green Montana Collegiate Tobacco Training Retreat Julee Stearns Julee Stearns National Collegiate Tobacco Symposium on Young Adults 3/2/08-2/4/08 Sacramento, CA HIM Rita Kingsley How to Supervise People 8/14/07 Missoula, MT Betsy Ames Coding and ICD-9 registration 4/1/08-4/2/08 Missoula, MT Medical Assistants Judy Hotchkiss Anatomy and Physiology at Adult Learning Center 1/08-3/08 Missoula, MT Lori DeMarois Anatomy and Physiology at Adult Learning Center 1/08-3/08 Missoula, MT Physicians Leea Pittenger A Closer Look at Incontinence 9/22/2007 Missoula, MT Update in Internal Medicine 2/29/08-3/1/08 Spokane, WA Primary Care Update 5/1/08-5/3/08 Spokane, WA Mary Kleschen Five online Continuing Education courses Big Mountain Medical Conference 1/29/08-2/1/08 Whitefish, MT Rich Paulson Montana Academy of Family Physicians 6/19/08-6/21/08 Pray, MT Idaho Academy of Family Physicians 5/16/08-5/17/08 Coeur d'Alene, ID Jeff Adams Primary Care Update 4/30/08-5/3/08 Spokane, WA Tim McCue Sports Medicine Update Conference 3/23/08-3/30/08 Las Vegas, NV Nurse Practitioners Jodi Jeakins-Kok Advanced Practice in Primary and Acute Care Conference 11/7/07-11/9/07 Seattle, WA Tracy Holland-Holter Vickie Thuesen Skaggs School of Pharmacy Continuing Education 1/24/08-5/1/08 Missoula, MT Darci Thorsrud Contraceptive Technology Conference 4/2/08-4/5/08 San Francisco, CA Tammy Norman ACHA registration 6/3/08-6/7/08 Orlando, FL Tammy Norman Orthopedic Care Conference 6/13/08 Missoula, MT Vickie Thuesen Tracy Holland-Holter Neva Oliver Radiology Adair Kanter Annual Association of Collegiate Educators in Radiologic 2/6/08-2/9/08 Las Vegas, NV Technology (ACERT) conference Radiological Technologists Conference 5/1/08-5/3/08 Bozeman, MT Reception Staff Dawn Camara-Clark Managing Emotions Under Pressure 7/24/2007 Missoula, MT Beginning American Sign Language 4/9/08-6/11/08 Missoula, MT Registered Nurses Karen Sacrison Public Health Policy Seminar 9/11/2007 Helena, MT Gerry Steele Ultimate One Day Diabetes Course 7/17/07 Missoula, MT Brittany Brandt Kaye Sankey International Travel Update 5/1-5/4/08 Seattle, WA Dionne Peterson Orthopedic Care Conference 6/13/2008 Missoula, MT Dale Kindred Orthopedic Care Conference 6/13/2008 Missoula, MT

Counseling and Psychological Services (CAPS)

Service requests and the number of unique students assisted continued the steady upward trend of the past several years. The unit saw a 26 percent increase in the number of unique students served. Self Over Substance (SOS) experienced a dramatic 37 percent increase. A total of 1,662 students seen by CAPS and SOS represent approximately 12 percent of the University student body. CAPS provided 4,345 units of service, while SOS provided 2,190 (units of service represent total number of visits, not unique patients). The increased demand for SOS services seemed to reflect the changes enacted by the legislature in 2005, requiring all recipients of Minor in Possession citations to complete an alcohol education program. The increased demand for service in CAPS seemed to reflect an increasing number of students with psychological disabilities and behavioral health problems who choose to come to college and are assisted by medication and therapy; the onset of many mental illnesses in young adulthood; and the increasingly successful national and local efforts made to reduce the stigma associated with seeking psychological services.

Student Assault Resource Center (SARC)

TABLE 5 2006-2007 SARC Contact Volume Comparison

Primary Victims Secondary Victims Non-Crime Clients Totals CONTACT CATEGORY 2006-07 2007-08 2006-07 2007-08 2006-07 2007-2008 2006-07 2007-08 Rape 28 23 12 13 40 36 Sexual Assault 9 6 2 3 11 9 Relationship Violence 20 18 8 5 28 23 Child Sexual Abuse 7 5 3 3 10 8 Stalking 8 8 1 1 9 9 Sexual Harassment 9 12 1 10 12 Physical Assault 7 14 3 2 10 16 Information & Referral 59 62 25 25 30 34 114 121 Total Number of Clients 67 73 26 26 93 99 Total Number of Contacts 102 103 21 29 123 132

In Table 5, ―Primary Victims‖ refers to individuals who contacted SARC because of a crime committed against them. ―Secondary Victims‖ are individuals who contacted SARC because of a crime committed against someone else. ―Non- Crime Clients‖ are individuals who contacted SARC and are not necessarily crime victims.

Health Enhancement

The University Tobacco Team helped distribute 116 quit kits and 19 spit kits. ―Non-student/for my friend‖ kits were distributed, but not tallied. A Tobacco Use and Attitude Survey was conducted online during the first week of April. Return rates and results will be forthcoming. The National College Health Assessment was conducted online the first week of March; 2,117 surveys were returned.

During fall 2007, a total of 37 HIV tests were conducted. Curry Health Center provided one counseling staff volunteer.

TABLE 6 Health Enhancement Residence Hall Programs

Date Event Residence Hall Participants (#) 9/20/07 Condom BINGO Miller 50 10/1/07 Sexapolooza Turner 27 Sexapolooza Knowles 67 10/3/07 Aromatherapy Duniway 13 Massage/Aromatherapy Knowles 14 10/4/07 Sexapolooza Duniway 38 10/5/07 Aromatherapy Pantzer 12 10/8/07 Sexapolooza Miller 48 10/10/07 Sexapolooza Craig 63 10/11/07 Sexapolooza Jesse 48 10/15/07 Sexapolooza Aber 31 10/17/07 Sexapolooza Pantzer 31 10/30/07 Aromatherapy Jesse 20 11/15/07 Stress Management Knowles 16 2/25/08 Nutrition Pantzer 16 4/7/08 Condom BINGO Miller 58 4/15/08 Aromatherapy Miller 15 4/28/08 Condom BINGO Duniway 35 4/30/08 Condom BINGO Aber 45

TABLE 8 Health Enhancement Campus Outreach Programs

Date Event 8/30/07 ―Beer Goggles‖ presentation 9/20/07 Tobacco Task Force 9/25/07 Tobacco In-service 10/3/07 ―Booze Brothers‖ on campus 10/11/07 Smoking Cessation Counselor Training 10/12/07 ―Booze Brothers‖ on the Oval ―Beer Goggles‖ presentation for the sororities 10/22/07 CARE table in the University Center 10/24/07 Gordie Day with members of Greek Life ―Booze Brothers‖ on the Oval 10/31/07 Protection Pumpkin in the University Center 11/1/07 Gun Lock Giveaway in the University Center 11/7/07 Health Fair in the University Center 11/15/07 ―Great American Smoke Out‖ table in the University Center, signs on the Oval, and Kaimin ad 11/16/07 ―Booze Brothers‖ on campus and in residence halls 11/27-11/28/07 World AIDS Day table in the University Center 11/29/07 Tobacco Task Force 12/4-12/6/07 ―Stress Less‖ table in the University Center 1/25/08 Stress workshop 2/13/08 National Condom Week, with Captain Condom and the Fornication Fairy 2/14/08 ―Kick it to Get Kissed‖ table in the University Center, signs in the Oval, and Kaimin ad 2/20/08 ―Through with Chew‖ table in the University Center, signs in the Oval, and Kaimin ad 2/27/08 ―Sex Signals‖ presentation 3/4-3/6/08 ―Blues Fest‖ suicide prevention tables in University Center, Kaimin ads, and radio interviews 3/8/08 Sleep Information table in the UC, and ear plug and sleep mask giveaways 3/9/08 Nutrition Outreach by PROs table in the University Center with displays and posters 3/13/08 ―Easy and Edible‖ healthy cooking class 3/16/08 ―Safe Spring Break‖ event on the Oval 3/17/08 ―Latex Leprechaun‖ condom giveaway in the University Center on St. Patrick‘s Day 4/2/08 ―Choose Your Ride‖ impaired driving event on the Oval 4/2-4/6/08 UDash promotion events such as posters, Kaimin ads, and giveaways on the UDash 4/23 ―Walk a Mile in Her Shoes‖ collaboration with SARC 4/29 ―Quit Before You Graduate‖ event on the Oval 4/29-5/1/8 ―Stress Less‖ event on the Oval with live entertainment

OFFICE OF THE VICE PRESIDENT FOR STUDENT AFFAIRS AND THE DEAN OF STUDENTS ANNUAL REPORT 2007-2008

I. COLLABORATIONS WITH ACADEMIC AFFAIRS

ACADEMIC DESCRIPTION OF UNIT STAFF NAME(S) COLLABORATOR DEPARTMENT SCHOOL/ COLLEGE COLLABORATIVE NAME(S) ACTIVITY Teresa Branch Royce Engstrom Provost‘s Office Co-chaired the Enrollment Management Council Co-chaired the Retention Plan Implementation and Assessment Committee Arlene Walker- Provost‘s Office Co-chaired the Andrews Retention Task Force Royce Engstrom Provost‘s Office Developed an institutional Arlene Walker- Provost‘s Office assessment plan Andrews

Bill Muse Office of Planning, Budget, and Analysis Roberta Evans Education Developed a master‘s program for student affairs professionals Charles Couture Various Provided Student Conduct Code guidance as requested by individual faculty members Provided assistance with disruptive students

II. COLLABORATIONS WITH OTHER

DESCRIPTION OF COLLABORATOR UNIT STAFF NAME(S) AFFILIATION COLLABORATIVE NAME(S) ACTIVITY Teresa Branch Administration and Planned and participated Finance in ongoing efforts to improve student success and retention Adams Center Worked to solidify and monitor the execution of a UM Productions new memorandum of understanding Residence Life Explored the feasibility of a summer conferencing University Dining model to encourage Services business and developed a web site to advertise University Center facilities and services Bill Muse Office of Planning, Planned and structured the Budget, and Analysis Student Affairs Strategic Plan Mark Pullium Business Services Developed processes that facilitate student retention Bob Duringer Administration and Appointed to the Native Finance American Center Building Committee UM Allies Helped launch the UM Allies program Charles Couture Appointed to the Search Committee for Equal Opportunity/Affirmative Action Officer; Sustainable Campus Committee; and Native American Center Building Committee Chaired Critical Incident Response Team (CIRT) Co-chaired the Search Committee for the American Indian Student Services Director

Served as a member of the Diversity Advisory Council; Drug and Alcohol Advisory Council; Admissions Review Committee; University Council on Sexual Assault; and Family Weekend Committee UM Allies Advocated for lesbian, gay, bisexual, and transgender students Various staff Provided staff assistance regarding disruptive students Received University Court training Facilitated selection of the Nancy Borgmann Diversity Award recipient Facilitated the selection of the Diversity Advisory Council Student Achievement Award recipients

III. PRESENTATIONS

CO- TITLE OF SA UNIT FIRST NAME LAST NAME EVENT PRESENTER(S) PRESENTATION Vice President Teresa Branch Diversity Student Awards Diversity for Student Advisory Presentation Advisory Affairs Council Council Student Achievement Awards Career Services Student Award Student Presentation Employee of the Year President Faculty Awards Faculty Dennison Presentation Recognition Reception Charles Couture

Dustin Leftridge, ASUM President ―Resident and Annual Non-Resident Executive Recruitment Officer Retreat Strategies‖ ―Student Affairs Annual Retention Executive Efforts‖ Officer Retreat New Advocate Annual Advocate Welcome Induction Introduction of ASUM Senate the VPSA to the meeting ASUM Senate Foreign Student Welcome Annual Missoula and Scholar Remarks International Services Friendship Program Reception Enrollment Welcome New Student Services Remarks Orientation; Transfer Orientation Residence Life Welcome Annual Remarks Residence Life Student and Supervisory Staff Retreat President Staff Awards Staff Dennison Presentation Recognition Reception Katie Dalessio President Faculty Awards Faculty Dennison Presentation Recognition 61

Reception Charles Couture Dean of Students Charles Couture Jim Lemcke Student Rights Day of Dialogue Panel Tara Ness Foreign Student Welcome Foreign Student and Scholar Remarks and Scholar Services Orientation

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS

SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION Vice President for Teresa Branch Member Student Affairs Student Affairs Administrators in Higher Education (NASPA) Board Member NASPA Center for Women Councilmember on Association of Student Affairs Public and Land- grant Universities Dean of Students Charles Couture Program proposal NASPA reviewer for the NASPA National Conference in Boston Member Association for Student Judicial Affairs

V. AWARDS

ASSOCIATION/ SA UNIT FIRST NAME LAST NAME AWARD ORGANIZATION

VI. STAFF COMMUNITY SERVICE

SA UNIT FIRST NAME LAST NAME POSITION/ SERVICE ORGANIZATION Vice President for Teresa Branch Volunteer Heart Walk Student Affairs Vice President for Sandy Sprague College Goal Student Assistance Student Affairs Sunday Foundation

VII. PUBLICATIONS

Retention Task Force Final Report Prepared by Teresa Branch and Arlene Walker-Andrews December 2007

With Your Personal Safety In Mind Dean of Students Charles Couture

VIII. SUMMARY OF ACCOMPLISHMENTS

Dean of Students The nature of student misconduct has become more complex and thus more time-consuming with regard to the seriousness of offenses, parental/other interference, and increased lawyer participation. For this reason, the Dean of Students has not met with student groups to the same extent as in the past, with the exception of ASUM and some group leaders.

A major goal for next year is to define and implement a campus-wide reporting process that would include the procurement of information and expedient follow-up regarding students who might potentially pose a threat to themselves or others. An important component of this process will be to determine the most effective means to conduct educational forums campus wide. ―Critical Incident Response Team‖ might be a misnomer because the name sends the erroneous message that the group reacts primarily to crises. The group will submit one or more suggestions for further consideration.

Office of the Vice President for Student Affairs Financial Recap GENERAL FUND General fund budgets in FY07 remained largely the same as in FY06. Personnel lines were increased by 3.5 percent, in some areas due to career ladders, and operational lines remained the same. The base budget for the new Transfer/Evaluator position was finalized. The Disability Services for Students coordinators (3) all received strategic pay increases based on similar positions at Montana State University (total cost was approximately $20K). Student Affairs retained $19,017 in excess budget funds at year-end, which carried forward to FY08.

Tight budgets are becoming the norm; FY07 was no exception. As Student Affairs continues to do more with less in terms of finances, the Division is testing the limits of what can be done with existing budgets. Increasing the Enrollment Services budget for recruitment and retention is of critical importance, considering the dwindling numbers of Montana high school graduates and the need to rely increasingly on out-of-state recruiting. To support basic operations, like postage and publication, the cost of which has greatly increased, the unit has had to make cutbacks elsewhere in the budget.

AUXILIARY FUND For the past ten years, continued growth in enrollment was important to budgeting. FY07 was the first year that the University experienced a slowed growth in enrollment numbers. Fee increases may need to take the place of such funds in the future. Residence Life continued to operate with occupancy at or near capacity, however, and these high figures indicate adequate utilization of the contract dining plan. During FY07, more students opted for the larger, all- campus meal plan than ever before.

Other auxiliary accounts earned as per usual. FY07 was the second year of a five-year plan to pay for Steam Tunnel bonds, which requires $400,000 each year from funds available for capital at year-end. In FY07, approximately $1.3 million was allocated for capital.

Fund balances in all auxiliary accounts are largely satisfactory; however, Campus Recreation still presents a challenge for achieving an appropriate fund balance level. Student Affairs will continue to monitor the situation and make changes as necessary.

In FY07, Griz Card responsibility was taken over by Residence Life. No budget changes are anticipated.

IX. SERVICE MEASUREMENTS

Table 1: Alleged Student Misconduct Cases Referred to the Dean of Students (Academic Year Comparisons)

PRIMARY 2007-08 2006-07 2005- 2004- 2003- 2002/03 2001- TOTAL VIOLATION 06 05 04 02 Alcohol1 48 62 88 66 75 20 16 375 Marijuana 10 14 8 17 8 9 11 77 Disorderly conduct 11 5 9 5 8 1 2 41 Malicious 9 12 17 6 15 6 2 67 intimidation Rape 2 5 1 5 1 3 0 17 Sexual assault 0 0 0 0 1 0 1 2 Theft2 34 9 10 8 15 9 10 95 Falsification of UM 2 5 1 0 1 1 1 11 documents Unauthorized 9 11 6 13 14 12 8 73 use/damage Physical assault 12 5 10 1 6 5 4 43 Failure to comply 41 30 17 5 4 8 7 112 with directives3 Providing false 4 0 0 1 3 0 0 8 information Intentional disruption 5 13 9 10 0 1 4 42 Illegal use of 0 0 0 0 0 0 1 1 firearms Hazing 1 2 0 0 0 1 0 4 Retaliation against 0 0 2 1 0 0 0 3 complainant University Court 0 0 1 3 1 2 3 10 hearing Annual Total: 1884 173 179 141 152 78 70 Seven-Year Total: 981 981

1. Students frequently violated more than one behavioral standard per incident, especially if alcohol was involved. 2. The frequency of thefts for 2007-08 has risen by 277 percent, as compared to the previous year. 3. The frequency of students failing to comply with the directives of University officials acting in the performance of their duties within the scope of their authority continues to rise. 4. The frequency of alleged misconduct incidents for 2007-08 rose by eight percent, as compared to the previous year. There were 47 percent more incidents during spring semester of 2008 than spring semester 2007 (90 versus 61, respectively).

Table 2: Student Misconduct Referral Source5

Source 2007-08 2006-07 2005-06 2004-05 2003-04 2002-03 2001-02 Total Public 111 103 126 111 125 50 45 560 Safety Staff 23 14 10 4 5 5 8 46 68

Student 13 17 15 4 6 4 2 48 Faculty 5 13 6 6 6 5 7 43 Dean of 36 26 22 16 10 14 8 96 Students Total: 188 173 179 141 152 78 70 981

5. Students, staff, and faculty occasionally report student misconduct cases to the Office of Public Safety. The Office of Public Safety subsequently refers such cases to the Dean of Students for adjudication. For this reason, the total referrals from students, staff, and faculty are not entirely accurate in this document.

DISABILITY SERVICES FOR STUDENTS (DSS) ANNUAL REPORT 2007-2008

I. COLLABORATIONS WITH ACADEMIC AFFAIRS UNIT STAFF COLLABORATOR DESCRIPTION OF DEPARTMENT SCHOOL/COLLEGE NAME(S) NAME(S) COLLABORATIVE ACTIVITY Amy Capolupo Tondy Baumgartner Social Work Health Professions and Hosted a social work Biomedical Sciences practicum student Various staff Entire Unit Various faculty Various Various Launched faculty training sessions on the rights and ADA/504 Academic Officers responsibilities of faculty and Committee students with disabilities Jim Marks Betsy Bach Communication Arts and Sciences Conducted assessment and Studies training programs Mika Watanabe- Alan Sillers Taylor

II. COLLABORATIONS WITH OTHERS UNIT STAFF COLLABORATOR DESCRIPTION OF AFFILIATION NAME(S) NAME(S) COLLABORATIVE ACTIVITY Bernie Gantert Rob Gannon Equal Opportunity and Affirmative Worked to remedy accessibility Action Office violations in University facilities Various staff Dan Burke Jess Neidigh Student Affairs Information Developed an online database for Technology (SAIT) students to request, track, and download e-texts Launched a web site with improved organization and updating capabilities Jim Marks Cindy Yarberry University of Montana-Helena Provided remote sign language interpreter services Mika Watanabe-Taylor Will Innes Office of Institutional Research Gathered retention and graduation data on students with disabilities for assessment

III. PRESENTATIONS SA UNIT FIRST NAME LAST NAME CO-PRESENTER(S) TITLE OF PRESENTATION EVENT DSS Dan Burke Bernadine Gantert ―Accessibility and Self- Psychology class determination for People with Disabilities‖ ―Braille‖ Education class ―The Americans with Curriculum and Disabilities Act (ADA) and Its Instruction class Impact on Higher Education and K-12‖ Janet Sedgeley ―Web Accessibility & Online Online Learning Learning‖ Conference Mika Watanabe-Taylor Jim Marks Ron Stewart ―E-text and Higher Education‖ Association of Higher Education and Disability (AHEAD) Conference Mika Watanabe- DSS overview Florence Carlton High Taylor School Transition Night Hamilton High School Transition Night DSS overview; how to request The Advising Circle, student services a monthly meeting for University of Montana academic advisers

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS

SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION DSS Ami Davis Members Montana Registry of Interpreters for the Deaf

Brandy Reinhart

Cara Reinmann

Denise May

Amy Capolupo President Association on Higher Education and Disability of the Northern Rockies (AHEAD-NR) Dan Burke Board Member National Federation of the Blind (NFB) Very Special Arts President Montana Association for the Blind Jim Marks Co-chair of a Special Interest Association on Higher Education and Disability Group on Blindness and Visual Impairments

President Elect

Treasurer Board Member Recording for the Blind and Dyslexic Member Scholarship NFB Committee First Vice President Montana Association for the Blind Chapter President NFB of Montana-Missoula Mika Watanabe-Taylor First Vice President AHEAD-NR

V. AWARDS

SA UNIT FIRST NAME LAST NAME AWARD ASSOCIATION/ORGANIZATION DSS Jim Marks Outstanding Public The Montana Council for Service Award Exceptional Children

VI. STAFF COMMUNITY SERVICE SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION DSS Bernie Gantert Member Historic Preservation Commission-City of Missoula Dan Burke Board Member Very Special Arts Member Montana Community Foundation Committee Montana Vocational Rehabilitation Committee Jim Marks Chair Governmental Affairs Committee Lelia Proctor Memorial Committee Hunter Education Montana Fish, Wildlife Instructor and Parks President Downtown Lions Club Secretary US Fund for Daisy Foundation

VII. PUBLICATIONS

There are no publications to report.

VIII. SUMMARY OF ACCOMPLISHMENTS

In the fall of 2007, DSS set an enrollment record by serving 949 students. This number represented a ten percent increase in DSS enrollment and 7.2 percent of the University student body. During spring semester, DSS served 983 students (7.3% of the student body). Students with disabilities constituted the single largest minority group on campus.

The increase in students served by DSS was overwhelming. The unit was not able to pursue supplemental external funds for service improvements and programming, such as traditional and online transition seminars, e-text conversion services, and assistive technologies. Resource shortages made coordinating accommodated exams difficult. Traditionally, the DSS office manager is responsible for accommodated exams; however, the unit served too many students for this to be a viable option.

Having succumbed to low registration, high cost, and transportation difficulties, the Transition Seminar was replaced by a course offered through The University of Montana Online. In the future, DSS will pursue grant funding for the on-campus seminar, which the unit considered valuable to new students with disabilities.

Delivering service to the rapidly expanding College of Technology (COT) proved challenging. As priorities for the Perkins grant shift in AY09, the small amount of federal funding allocated to DSS at the COT will likely disappear. This problem will be compounded by the fact that nearly ten percent of the COT student body is registered with DSS, which indicates that COT programs are attractive to individuals with disabilities. If disability access is not considered in all COT programs, the University risks non-compliance with civil rights protections for people with disabilities. The unit looks forward to further collaborations with COT, possibly housing an office in the new COT building.

After attending the AHEAD-NR annual conference in May 2008, which focused on psychiatric disabilities, DSS remodeled its service systems. Staff created a form, to be completed by diagnosticians, which provides information necessary to determine disability rights protections and appropriate modifications.

IX. SERVICE MEASUREMENTS

TABLE 1 Students with Disabilities and Related Data, 2007-08

Semester

Disability Classification Summer 2007 Autumn 2007 Spring 2008

Mobility Impairment, Wheelchair 6 16 16

Physical Disability 19 44 51

Blind/Low Vision 4 9 10 Deaf 0 7 8

Hard of Hearing 2 17 17 Learning Disability 45 182 188

Attention Deficit Disorder 52 159 172 Brain Injury 5 15 24 Seizure Disorder 1 7 7

Respiratory Impairment 1 1 1 Circulatory/Heart Impairment 0 3 6

Psychiatric Disability 37 118 133 Communication Impairment 0 0 0

Temporary Disability 9 33 42

Multiple Disability 8 44 75 Chronic Health Impairment 1 14 20

Cognitive Disability 0 2 4 Other Disability 7 27 25

Pending Verification 21 56 44

Family Member with Disability 1 3 2 Withdrawals 8 47 37

Total DSS Enrollment 226 876 937 Temporary Disability Parking; not DSS 30 70 44

Vocational Disability (VR); not DSS * 75 57 TOTAL 257 949 983

*Information not available

TABLE 2 Students with Disabilities and Related Data, Spring Semester 1998-2008

Spring Semester

Disability Classification 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Mobility Orthopedic Impairment, 21 16 12 16 15 10 12 14 11 11 16 Wheelchair Mobility Orthopedic Impairment, Other 25 32 33 35 31 33 45 50 35 18 * Non-Mobility Orthopedic Impairment 30 27 21 19 30 24 19 23 28 39 * Physical Disability * * * * * * * * * * 51 Blind/Low Vision 13 14 6 6 7 12 8 13 13 7 10 Deaf 5 4 3 3 3 4 2 2 2 3 8 Hard of Hearing 9 8 10 6 12 8 8 9 7 12 17 Learning Disability 189 190 184 175 199 190 190 161 152 168 188 Attention Deficit Disorder 111 100 115 110 115 103 111 138 155 176 172 Brain Injury 19 15 19 19 25 29 30 24 21 17 24 Seizure Disorder 5 5 3 3 7 5 7 3 1 5 7 Respiratory Impairment 0 0 0 1 1 0 0 0 1 1 1 Circulatory/Heart Impairment 2 1 0 1 2 3 2 1 3 4 6 Psychological/Emotional Impairment 26 23 29 33 37 42 66 77 30 113 133 Communication Impairment 2 0 1 1 0 0 0 0 19 1 0 Temporary Disability 29 48 76 70 74 82 46 40 58 29 42 Multiple Disability 18 11 11 9 17 12 11 11 7 37 75 Multiple Disability, Non-Mobility 27 30 34 35 41 59 73 63 69 51 * Chronic Health Impairment * * * * * * * * * 9 20 Cognitive/Developmental Disability * * * * * * * * * 1 4 Other 5 4 3 3 9 8 15 22 24 25 25 Pending Verification 41 39 32 42 77 79 66 92 135 32 44 Withdrawal 11 24 29 24 15 35 28 39 46 32 37 Family Member with Disability * * * * * * * * * 4 2 Total DSS Enrollment 588 591 621 611 717 738 739 782 817 795 882 VR, not DSS * * * * * 58 61 57 62 61 57 Temporary Disability Parking; not DSS * * * * * * * 49 58 48 44 TOTAL 588 591 621 611 717 796 800 888 937 904 983 Percentage growth 5.8% 0.5% 5.1% -1.6% 17.4% 11.0% .50% 11.0% 5.5% -3.5% 8.7% *Information not available

Figure 1. DSS Enrollment, Spring Semester 1998-2008

TABLE 3 Graduates with Disabilities by Year, 1998-2008

Number of Year Graduates 1998 98 1999 116

2000 86

2001 108

2002 116 2003 101 2004 125 2005 129 2006 84

2007 146

2008 134

TABLE 4 Graduates with Disabilities by Disability Type, 2007-08

Disability Type Graduates (#) Mobility Impairment, 0 Wheelchair Physical Disability 10 Blind/Low Vision 0 Deaf 1 Hard of Hearing 2 Learning Disability 28 Attention Deficit Disorder 36 Brain Injury 4 Seizure Disorder 0

Respiratory Impairment 1

Circulatory/Heart Impairment 0

Psychiatric Disability 23 Communication Impairment 0 Temporary Disability 7 Multiple Disability 16 Chronic Health Impairment 2 Cognitive Disability 0 Other Disability 4 Total 134

TABLE 5 Graduates with Disabilities by Degree Type, 2007-08

Degree Major Disability Type (# of graduates) Total Graduates (#)

JD Law Attention Deficit Disorder (1) 1 CERPFP Alternative Dispute Resolution Attention Deficit Disorder (1) 1

PHARMD Pharmacy Multiple Disabilities (1) 1 MED Curriculum and Instruction Physical Disability (1) and Hard of Hearing (1) 2 MS Environmental Studies Physical Disability (1) 1

MSW Social Work Learning Disability (2) and Attention Deficit Disorder (1) 3

MA Anthropology Other Impairment (1) 1

Fine Arts Multiple Disabilities (1) and Attention Deficit Disorder (1) 2

Education Multiple Disabilities (1) 1

Math Psychological Disability (1) 1 BA Anthropology Learning Disability (1), Attention Deficit Disorder (1), 4 Psychological Disability (1), and Learning Disability (1)

Communication Studies Attention Deficit Disorder (4), Other Impairment (1), 7 Multiple Disabilities (1), and Brain Injury (1) English Attention Deficit Disorder (2), Learning Disability (3), and 6 Physical Disability (1)

Environmental Studies Attention Deficit Disorder (3), Psychological Disorder (1), 6 and Learning Disability (2) Fine Arts Psychological Disability (1) 1 Geography Physical Disability (2) and Learning Disability (1) 3 German Multiple Disabilities (1) 1 History Learning Disability (1) and Attention Deficit Disorder (1) 2 Liberal Studies Learning Disability (1), Attention Deficit Disorder (1), and 3 Multiple Disabilities (1)

Media Arts Learning Disability (1) 1 NAS Learning Disability (1) 1 Physics Learning Disability (1) 1 Political Science Learning Disability (1) 1 Psychology Attention Deficit Disorder (2), Deaf (1), Psychological 7 Disability (1), Temporary Disability (1), Multiple Disabilities (1), and Chronic Health Impairment (1)

Social Work Attention Deficit Disorder (1), Pending (1), Multiple 6 Disabilities (3), and Learning Disabilities (1)

Sociology Learning Disability (1) and Attention Deficit Disorder (1) 2 Spanish Learning Disability (1) and Multiple Disabilities (1) 2 BAE Education Physical Disability (1), Psychological Disability (2), Multiple 7 Disabilities (2), Attention Deficit Disorder (1), and Chronic Health Impairment (1)

BAJ Journalism Respiratory Impairment (1), Psychological Disability (1), and 3 Other Impairment (1)

BARTV TV Attention Deficit Disorder (1) 1 BFA Fine Arts Multiple Disabilities (1) and Attention Deficit Disorder (1) 2

BSBAD Accounting Other Impairment (1) and Attention Deficit Disorder (1) 2 BSBAD Business Administration/ Attention Deficit Disorder (1) 1 Finance BSBAD Business Administration/ Temporary Disability (2), Learning Disability (2), 10 Management Psychological Disability (1), Multiple Disabilities (1), and Attention Deficit Disorder (4) BSBAD Business Psychological Disability (1) 1 Administration/Marketing BSF Forestry Pending (1) 1

BSHHP Health and Human Performance Learning Disability (2) 2

BSM Microbiology Psychological Disability (1) 1 BSRC Resource Conservation Attention Deficit Disorder (3) and Multiple Disabilities (2) 5 BSRM Recreation Management Attention Deficit Disorder (2) and Learning Disability (2) 4 BSWB Wildlife Biology Psychological Disability (2), Brain Injury (1), and Learning 4 Disability (1)

AA General Multiple Disabilities (2), Attention Deficit Disorder (1), 7 Temporary Disability (1), Psychological Disability (1), Brain Injury (1), and Learning Disability (1) AAS Computer Certification Temporary Disability (1), Multiple Disabilities (1), and 3 Attention Deficit Disorder (1) Electronics Technology Learning Disability (1) 1 Respiratory Care Psychological Disability (2) 2 Surgical Technology Hard of Hearing (1) 1 AS Registered Nurse Attention Deficit Disorder (1) and Psychological 2 Disability (1) BSMT Medical Technology Psychological Disability (1) 1 CERPS Forensic Studies Psychological Disability (1) 1 CERT Heavy Equipment Operation Psychological Disability (1) 1

Medical Reception Learning Disability (1) 1 Practical Nursing Learning Disability (1) 1 Sales and Marketing Physical Disability (1) 1 Total 134

ENROLLMENT SERVICES - FINANCIAL AID ANNUAL REPORT 2007-2008

I. COLLABORATIONS WITH ACADEMIC AFFAIRS

ACADEMIC DESCRIPTION OF UNIT STAFF COLLABORATOR DEPARTMENT SCHOOL/ COLLEGE COLLABORATIVE NAME(S) NAME(S) ACTIVITY Financial Aid Mary Kamensky Graduate Reviewed Teaching Assistant/Research Assistant contracts and awards Sharon O‘Hare Mathematics Arts and Sciences Assisted the director of the Math PiLot program Mick Hanson James McKusick Davidson Honors Arts and Sciences Served as non- voting member of Linda Frey History Arts and Sciences the Scholarship and Financial Aid Nicklaus Vonessen Mathematics Arts and Sciences Committee

Sandra Williams Curriculum and Education Instruction

II. COLLABORATIONS WITH OTHER

DESCRIPTION OF COLLABORATOR UNIT STAFF NAME(S) AFFILIATION COLLABORATIVE NAME(S) ACTIVITY Financial Aid Lynn Stocking College Of Technology Provided consortiums and scholarships Barry Good College of Technology Scholarship Collaboration Cecilia Gallagher College of Technology Implemented Satisfactory Academic Progress for Financial Aid Dan Burke Disability Services for Implemented Satisfactory Students Academic Progress for Financial Aid Patrick Weasel Head American Indian Student Implemented Satisfactory Services Academic Progress for Financial Aid Karyn Collins Curry Health Center Implemented Satisfactory Academic Progress for Financial Aid Diana Reetz-Stacey College of Technology Hosted consortiums and orientations Mick Hanson Donna McCrea Mansfield Library Served as non-voting member of the David Micus Registrar‘s Office Scholarship and Financial Aid Committee Lucas Hamilton Student

Svein Newman Student

Jon Dempersmier Student

III. PRESENTATIONS

CO- TITLE OF SA UNIT FIRST NAME LAST NAME EVENT PRESENTER(S) PRESENTATION Financial Aid Mick Hanson Devon Crofts ―Regulatory and U.S. Department Deborah Tarpley Legislative of Education Michael Novak Update Spring Training in ND, (U.S. 2008‖ SD, UT, and MT Department of Education) Joan Zanders, ―Visiting Your NASFAA Northeast Congressman‖ Conference Community College, Nebraska Mike Johnson, ―Team Building: RMASFAA Primary Author Using Leadership Adventure- Pipeline Seminar Based Experiential Learning‖ Sessions to teach RMASFAA mentors and Leadership mentees Pipeline Seminar ―Scholarships School of Music and Financial Aid‖ ―Understanding National Financial Aid in Association of the Financial Insurance and Planning Financial Environment‖ Planners Meeting Terri Gruba Kay Soltis, ―Mastering National Pacific Presentation Association of Lutheran; Cheryl Skills‖ Student Lyons, Financial Aid University of Administrators Central (NASFAA) Arkansas Conference Jeff Gregory, ―You Too Can Rocky Mountain Colorado State Present‖ Association of University Student Financial Aid Administrators (RMASFAA) Jean Gee, ―Scholarships, KGBA Radio Associate Financial Aid, Show Athletic Director and Athletes‖ Clay Hanson, ―Planning for Latter-Day Student College‖ Saints Stake 86

Assistance Center in Foundation Missoula ―Financial Aid School of During and Education and After the Student Graduation‖ Teacher Education Association ―Organizational Montana Skills‖ Association of Student Financial Aid Administrators Cathy Johnson Helena College ―Health Science of Technology Financial Aid Staff Overview‖ 2007-08 College of Orientation Technology

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS

POSITION / SA UNIT FIRST NAME LAST NAME ASSOCIATION SERVICE Financial Aid Connie Bowman Chair of Financial SunGard Banner Aid Program at Software Provider Summit Conference Terri Gruba President-Elect Rocky Mountain Association of Student Financial Aid Administrators (RMASFAA) Nominations & RMASFAA Elections Committee Chair Mick Hanson Committee member National for selection of new Association of President/CEO Student Financial Aid Administrators (NASFAA)

V. AWARDS

ASSOCIATION / SA UNIT FIRST NAME LAST NAME AWARD ORGANIZATION Financial Aid Terri Gruba 2007 Financial Aid Montana Professional of the Association of Year Student Financial Aid Administrators (MASFAA) Mick Hanson Member of Rocky Mountain RMASFAA Association of Committee of the Student Financial Year Leadership Aid Administrators Pipeline (RMASFAA)

VI. STAFF COMMUNITY SERVICE

POSITION / SA UNIT FIRST NAME LAST NAME ORGANIZATION SERVICE Financial Aid Carol Durnford College Goal Student Assistance Sunday Foundation Donna Farmer

Mick Hanson

Brandi Harrington

Sandy Sprague Terri Gruba High School Montana Financial Aid Association of Mick Hanson Nights (about 1,100 Student Financial people at more than Aid Administrators 20 locations in (MASFAA) western Montana)

VII. PUBLICATIONS

There are no publications to report.

VIII. SUMMARY OF ACCOMPLISHMENTS

This was an unusual year because of the external forces to which Financial Aid had to respond. Among the channels through which Financial Aid provided aid to students were new programs created by the U.S. Congress. Two of these were the Academic Competiveness Grant (ACG) for freshman and sophomore students and the National Science and Mathematics Access to Retain Talent (National SMART) for junior and seniors. Federal Pell Grant- eligible students may also qualify for these programs based on different criteria. Administratively, it would have been much better to increase the Pell Grant than start two new programs, but Financial Aid appreciated the help that these programs provided to students. Nearly 500 students received more than $500,000 dollars through these two programs this past year.

A major distraction in 2007 was the attention given to the Federal Family Education Loan Program (FFELP) in which the New York Attorney General charged several national loan agencies with improper administration of the student loan programs in the State of New York. The Montana Attorney General requested a written response to thirty-one questions to discern if there was a problem with students from New York enrolled in college in Montana. In September the Attorney General issued a letter stating that he found no abuses by Montana colleges (including UM) related to this inquiry. The Montana Attorney General responded to New York on behalf of all colleges in Montana.

The ensuing economic conditions of the country and the College Cost Reduction and Access Act (CCRAA) by Congress created another national student loan crisis in early 2008 which has resulted in numerous student loan lenders leaving the business. Fortunately, Jim Stipcich, President of the Student Assistance Foundation in Montana, secured adequate tax-exempt bonds to purchase student loans from lenders. Although some state lenders did leave the program, the vast majority of lenders remained and Financial Aid had no problems with access to educational loans for our students this year. There will likely be changes over the next several years, however.

The Financial Aid Office, in concert with the greater Enrollment Management Division, served well in the recruitment of new students and certainly in the retention of those on campus. One major change this year was the implementation of the new Satisfactory Academic Progress policy for financial aid. The implementation of this new policy allowed students to use a cumulative record to measure adequate process instead of semester by semester, which proved a more realistic way to determine those who were not making good progress toward a degree. Although approximately the same number were suspended because of lack of progress, there were several hundred fewer placed on warning in the first use of this policy in the spring of 2008.

The reauthorization of the Higher Education Act of 1965 has been delayed for several years and has been extended more than a dozen times until its passage at the end of July 2008. Far more administrative effort will be required in the coming years following these legislative changes.

IX. SERVICE MEASUREMENTS

The final numbers of total aid for the 2007-2008 academic year are not yet available.

Number of federal FAFSA applications: 14,175

Approximate number of paper documents processed: 70,000

Number of evaluations completed for federal aid: 8,937 Number of evaluations revised: 4,212 Number of evaluations revised a second time: 1,418 Number of evaluations revised a third time: 415 Total Revisions (up to three) 6,045 Total file evaluations 14,982

Number of people offered any aid: 13,662 Number of people paid any type of aid: 10,015

FOREIGN STUDENT AND SCHOLAR SERVICES (FSSS) ANNUAL REPORT 2007-2008

I. COLLABORATIONS WITH ACADEMIC AFFAIRS

ACADEMIC UNIT STAFF DESCRIPTION OF COLLABORATOR DEPARTMENT SCHOOL/ COLLEGE NAME(S) COLLABORATIVE ACTIVITY NAME(S) Entire Unit Anna Conley Law Developed and presented a mini- conference for foreign students on Greg Munro Law ―Knowing Your Rights‖

Sally Weaver Law Udo Fluck Geography Arts and Sciences Conducted an orientation session on cultural adjustment and intercultural communication skills Served on the FSSS Internal Assessment Team Prepared for service in the Missoula International Friendship Program (MIFP) David Strobel Graduate Conducted a workshop on ―Graduate Education in the United States‖ Carrie Gadjosek Physical Therapy Health Professions Served on the International House and Biomedical Committee Sciences Served on the MIFP Mary Groom- Undergraduate Conducted a workshop on academic Hall Advising Center integrity, advising issues, and support for foreign students Barb Seekins Various faculty Various Various Worked toward a resolution of Americans with Disabilities Act (ADA) complaints

II. COLLABORATIONS WITH OTHER

DESCRIPTION OF COLLABORATOR UNIT STAFF NAME(S) AFFILIATION COLLABORATIVE NAME(S) ACTIVITY Effie Koehn Shelley Hinicker Human Resource Services Developed a seminar on (HRS) hiring foreign nationals Barb Seekins Mona Mondava Faye Lingarajan International Student Organized and conducted Association (ISA) the 2008 International Culture and Food Festival Officers ISA

Catering Staff University Dining Services

Roger Strobel University Center

Event Planning staff University Center

Audio and Lightening University Center staff

Dan Corti Environmental Health and Risk Management Barb Seekins Rita Tucker Residence Life Worked toward a resolution of ADA Ron Brunell Residence Life complaints Office of the Vice Planned a Student Affairs President for Student mini-retreat Affairs Mary Nellis Aber Hall Resident Residence Life Planned a pumpkin Assistants carving party for Aber Hall residents and participants in the University‘s Global Partners Program Mona Mondava Robin Joseph Residence Life Coordinated temporary accommodations in residence halls for foreign students who arrived early Gerald Michaud Facility Services Maintained and enhanced the International House Effie Koehn MIFP Executive Board MIFP Planned programs and cultural events, and Mona Mondava executed a year-long community friendship hosting program

III. PRESENTATIONS

LAST CO- TITLE OF SA UNIT FIRST NAME EVENT NAME PRESENTER(S) PRESENTATION FSSS Becky Maier ―Why You Want SunGard Higher Another Education fsaATLAS Summit Manual‖

―SEVIS and fsaATLAS: Do Your Records Match?‖ Crystal Wood ―Need for New Presentation for Home Page‖ Executive Mike Matthews Officers, Academic Loey Knapp Officers, and Student Affairs Janet Sedgely ―Recruiting and Career Retaining Your Development Student Workshop for Workforce: Human International Resources Section‖ Mona Mondava ―Foreign Student National Orientation Association of Models and International Integration Educators Programs‖ (NAFSA) Region II Conference ―The structure of Site visit to The Higher University of Education in the Joensuu and The USA‖ University of Kuopio, Finland ―Introduction to UM and Its Services to Foreign Students and Scholars‖ Barb Seekins Effie Koehn ―Hiring Foreign HRS Staff Nationals‖ Development Program Effie Koehn Barb Seekins Foreign Student Montana and Scholar International Advising on Educators at Immigration State Conference Issues Keynote Address 2008 Diversity 96

Advisory Council Student Achievement Award Ceremony

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS

FIRST SA UNIT LAST NAME POSITION/SERVICE ASSOCIATION NAME FSSS Barb Seekins Vice President UM Multicultural Toastmasters Mary Nellis Member UM Multicultural Toastmasters Effie Koehn Member NAFSA

V. AWARDS

FIRST LAST ASSOCIATION / SA UNIT AWARD NAME NAME ORGANIZATION FSSS Barb Seekins Competent Leader Toastmasters International Mona Mondava Staff Development Grant for HRS Staff Exchange in Finland

VI. STAFF COMMUNITY SERVICE

FIRST LAST SA UNIT POSITION/SERVICE ORGANIZATION NAME NAME FSSS Mary Nellis EcoPentathlete Earth Service Day Event Volunteer Montana Public Radio Blood Donor American Red Cross Mona Mondava Volunteer Missoula Food Bank Jeanette Rankin Peace Center Rattlesnake School Mullan Trail Boy Scout Leader Ex-oficio Member MIFP Jeanette Rankin Peace Center Effie Koehn Ex-oficio Member MIFP Donor Jeanette Rankin Peace Center

100

VII. PUBLICATIONS

There are no publications to report.

101

VIII. SUMMARY OF ACCOMPLISHMENTS

Foreign Student and Scholar Services (FSSS) renovated the International House, an activity center for intercultural events hosted by FSSS, to make it accessible for those with disabilities. At the conclusion of the renovation, the Office of the Vice President for Student Affairs and FSSS co-sponsored an open house to showcase enhancements.

In April, the University hosted the 2008 State Conference for International Educators. FSSS assisted with local arrangements and prepared a schedule of conference sessions and events. An immigration lawyer from Denver, Colorado, and representatives of the Immigration and Customs Enforcement office in Washington, D.C., were invited to attend and present sessions.

At the 2007 Association of International Educators (NAFSA) Annual Conference, the Director of FSSS met with The University of Joensuu‘s Director of International Education and discussed a possible staff member exchange. In April 2008, the International Student Services Coordinator at The University of Joensuu visited The University of Montana for two weeks. In June 2008, the FSSS Program Coordinator traveled to Finland, where she learned about the overall structure, programs, and services of Finnish universities; how to attain international student exchange and mobility; the theory and impact of new pan-Europe directions, such as degree transferability; and new models of foreign student advising, service delivery, and programming.

102

IX. SERVICE MEASUREMENTS

Table 1: Number of Office Contacts by Type of Concern Data compiled July 2007-June 2008

ACADEMIC/ PERSONAL FINANCIAL IMMIGRATION PROGRAM UNIVERSITY VOCATIONAL RECEPTION TOTALS CONCERN CONCERN CONCERN CONCERN INFO CONCERN July 127 22 27 67 40 11 137 431 August 300 105 101 286 106 96 564 1,558 September 47 28 43 74 49 23 122 386 October 64 62 36 90 36 21 132 441 November 71 34 37 56 45 14 116 373 December 16 27 22 120 28 11 69 293 January 36 51 57 83 16 7 64 314 February 65 34 45 65 40 9 92 350 March 31 22 36 51 49 7 76 272 April 30 30 42 55 29 6 90 282 May 28 29 39 199 30 2 27 354 June 37 23 29 65 31 19 53 257 TOTALS 852 467 514 1,211 499 226 1,542 5,311

The above data do not reflect walk-in usage of computer equipment, retrieval of magazines, or self-retrieval of scholarship applications.

Table 2: Number of Contacts by Type of Client

Foreign US students Faculty/Staff Community TOTALS July 219 25 36 33 313 August 999 56 65 29 1,149 September 251 33 30 9 323 October 310 30 35 10 385 November 239 28 21 7 295 December 231 29 19 9 288 January 278 11 18 7 314 February 263 31 15 8 317 March 208 37 9 7 261 April 204 52 14 3 273 May 197 35 17 4 253 June 107 21 29 16 173 TOTALS 3,506 388 308 142 4,344

103

RESIDENCE LIFE ANNUAL REPORT 2007-2008

I. COLLABORATIONS WITH ACADEMIC AFFAIRS

ACADEMIC DESCRIPTION OF UNIT STAFF NAME(S) COLLABORATOR DEPARTMENT SCHOOL/ COLLEGE COLLABORATIVE NAME(S) ACTIVITY Entire Unit James McKusick Davidson Honors Developed a living/learning center for Davidson Honors College students in Knowles Hall Jon Stannard Upward Bound Provided housing Program and programs for participants Ron Brunell Jesse Munro Political Science Arts and Sciences Provided research projects for two graduate students Maureen Fleming Business Provided internships Administration and projects for five Michael Harrington business students Stress Research Health Education Assisted with Team and Human logistics and Performance program needs Kelly Magnuson Gayle Cochran Pharmacy Health Professions Assisted with a and Biomedical safety program on Sciences prescription and illicit drugs Mediation Services Law Facilitated three mediation sessions under the auspices of the Conflict Resolution Center Youth Reading Education Sponsored and Service assisted two students‘ reading projects through Upward Bound at University Villages Robin Joseph Health Careers Psychology Arts and Sciences Provided housing Opportunity Program Pharmacy Health Professions and programs for and Biomedical participants Sciences

104

II. COLLABORATIONS WITH OTHER

DESCRIPTION OF COLLABORATOR UNIT STAFF NAME(S) AFFILIATION COLLABORATIVE NAME(S) ACTIVITY Entire Unit ASUM Executive Staff ASUM Senate Reviewed and researched University Villages (UV) smoking policy (Changes implemented July 1, 2008) Dustin Lethridge ASUM Senate Took energy conservation measures and provided education to reduce energy consumption in housing facilities Mehrdad Kia English Language Provided housing, Institute (ELI) classrooms, and programs for Saudi, Chinese, Eastern European, and Pacific Rim students in ELI and special education programs Kelly Magnuson Montana Women Voters- Conducted a forum on Missoula Chapter issues that affect women and children Provided voter registration for students Women, Infants, and Provided facility and Children (WIC) program assistance for women, infant, and childcare programs Julie Steckler Curry Health Center Presented parenting workshops Kathy Revello Montana State University Presented workshops on Extension Office personal and family financial planning and budgeting Ron Brunell Paul Beatty Montana Tech Consulted on various housing and policy issues Ron Brunell Hugh Jesse Facility Services Researched issues related to installing an additional Brad Hall David Aronofsky Legal Counsel wireless communication site in Aber Hall Rita Tucker University of Montana Researched issues Helena College of associated with remote, Griz Card Staff Technology (COT) one-card systems at other University of Montana Montana Tech campuses

105

Rita Tucker Information Technology Assisted with the implementation and Melissa Steinike marketing of Griz Print, allowing students to pay for printing costs in computer labs with UMoney University Dining Assisted with the Services (UDS) implementation of Blackboard credit card processing, allowing UDS customers to use credit cards to pay for service Robin Joseph Shannon Fradette Hugh O‘Brian Youth Provided housing, Leadership financial support, and program assistance Melissa Steinike Career Services Provided Griz Card readers for the Spring Career Fair, allowing for student tracking without paper forms

106

III. PRESENTATIONS

LAST CO- TITLE OF SA UNIT FIRST NAME EVENT NAME PRESENTER(S) PRESENTATION Residence Life Ron Brunell Christopher ―Student Life University of Riley Issues: Montana Information for graduate class Future Leaders in Education‖ Bill Johnston ―How Campus Alumni Board of Has Changed!‖ Directors meeting

107

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS

SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION Residence Life Ron Brunell Members Association of College and Rita Tucker University Housing Officers Brad Hall International

Robin Joseph

Josh Hofman

Jesse Neidigh

Kelly Magnuson Ron Brunell Member National Association of College Auxiliary Services Rita Tucker Members National Association of Jesse Neidigh Campus Card Users

Melissa Steinike

Judson Ulvestad

Antony Jo

108

V. AWARDS

ASSOCIATION/ SA UNIT FIRST NAME LAST NAME AWARD ORGANIZATION Residence Life Student Staff Third place float in Office of Alumni the Homecoming Relations Parade Roving Grizzly The University of Award Montana

109

VI. STAFF COMMUNITY SERVICE

SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION Residence Life Ron Brunell Committee Member Missoula County Emergency Medical Advisory Board Employee Missoula Emergency Representative Services, Inc. Brad Hall Board member Potomac Valley 4-H Club Kelly Magnuson Volunteer Westside Little League Coach Niki Venable Team organizer Relay for Life

Jesse Neidigh Judson Ulvestad Member Lolo Community Council

110

VII. PUBLICATIONS

There are no publications to report.

111

VIII. SUMMARY OF ACCOMPLISHMENTS

The start of the fall semester was marked by an overflow housing situation; however, Residence Life provided permanent assignments to all students by the second week of school. The unit placed 2,400 students in residence halls, 790 at University Villages, and nearly 525 at Lewis and Clark Villages.

Student residents and their dependents were offered a wide variety of social, educational, and cultural programs, such as the Women, Infant, and Children Program; Parents‘ Night Out; holiday parties for children; and celebrations during Diversity Week and International Student Week.

Residence Life also met the needs of various campus and community groups, co-sponsoring ―Walk a Mile in Her Shoes‖ and ―Sex Signals.‖ Additional programs on substance use and abuse, student academic success, healthy relationships, and community service were conducted.

Approximately 165 students were employed through Residence Life and compensated in excess of $1.4 million. Such employment opportunities help students pay for tuition, in addition to providing them with invaluable work and life experiences through staff orientation and in-service training.

To improve student retention and increase faculty involvement, Residence Life served on committees and task forces, developing retention programs and improving opportunities for out-of-the-classroom learning. With the help of Davidson Honors College, the unit provided classes in Knowles Hall and online.

The unit adjudicated over 780 student conduct cases and plans to enhance its role in the first-year experience for incoming students.

The Residence Life Office achieved departmental goals and exceeded fiscal requirements. One of the major budgetary changes was to eliminate telephones in student rooms in residence halls and to purchase additional bandwidth without an overall increase in technology expense. The unit was able to make improvements to its facilities with the capital fund allocation. Sound fiscal management allowed for minimal housing rate increases for the 2009 fiscal year.

In addition to adjudicating over 780 student conduct cases, Residence Life successfully assumed the management of the Griz Card Center. Once Residence Life assumed management of the Griz Card Center, staff developed a strategic plan to make certain that Griz Card technology is part of the campus building and remodeling standards, which were approved by the central administration. The Griz Card system was recognized as a campus enterprise, and $50,000 of general fund support will be available in the 2012-13 biennium.

The Association of College and University Housing Officers-International completed a professional external review of Residence Life. The results were positive and complimentary, and the Residence Life Office will work to implement the review‘s recommendations.

112

IX. SERVICE MEASUREMENTS

Griz Card Center

The Griz Card Center produced approximately 6,900 new Griz Cards this year. There are 96 vendors using UMoney, 59 of which are off campus. To date this year, $1,037,000 has been deposited in UMoney accounts, and UMoney sales are about $1,015,000.

Housing

Residence Life provided housing for over 2,400 students in residence halls, 790 students at University Villages, and nearly 525 in Lewis and Clark Villages. Residence Life also managed a short term overflow housing situation at the beginning of fall semester, placing all 83 students in permanent housing assignments by the second week of school.

The summer conference housing program  served 68 different groups or organizations and provided beds for 9,522 participants  housed approximately 310 summer school students

Conduct

Resident Life staff adjudicated 780 student conduct cases.

Programs

Nearly 20,000 students attended programming that was sponsored and provided by Residence Life.

113

UNIVERSITY CENTER ANNUAL REPORT 2007-08

I. COLLABORATIONS WITH ACADEMIC AFFAIRS

ACADEMIC UNIT STAFF DESCRIPTION OF COLLABORATOR DEPARTMENT SCHOOL/COLLEGE NAME(S) COLLABORATIVE ACTIVITY NAME(S) Entire Unit Arlene Walker- Office of the Collaborated on plans to Andrews Provost and Vice incorporate academic President for departments in WelcomeFeast Academic Affairs planning Hosted Student Affairs Convocation Reception Josh Peters- Phil Fandozzi English Arts and Sciences Served as co-facilitator for McBride Crash, a film screening which George Price African-American Arts and Sciences served as precursor to Day of Emily Yaksitch Studies Dialogue David Schuldberg Psychology Arts and Sciences Led question and answer portion Molly Collins of the Dana Hiatt Town Hall Meeting Josh Peters- Wendy Shields Psychology Arts and Sciences Hosted a Town Hall Meeting McBride addressing ―Singles Oppression‖

Molly Collins Josh Peters- Sara Hayden Communication Arts and Sciences Presented panel session entitled McBride Studies/Women‘s ―Homosexuality: Biology or and Gender Studies Choice‖

Bryan Cochran Psychology Arts and Sciences

Michael Valentin Modern and Arts and Sciences Classical Languages and Literatures

Casey Charles English Arts and Sciences

Lindsey Doe Health and Human Education Performance

Anya Jabour History/Women‘s Arts and Sciences and Gender Studies Prageeta Sharma Creative Writing Arts and Sciences Served as co-facilitators for a group discussion on the film Kathleen Kane English Arts and Sciences Born into Brothels as part of the Multicultural Film Series

114

Mizuki Miyashita Anthropology Arts and Sciences Served as facilitator for a group discussion on the film Hula Girls as part of the Multicultural Film Series Emily Yaksitch James McKusick Davidson Honors Coordinated a panel discussion for the Office of Greek Life Jill Valley Journalism and Center for Leadership Development, which included Ryan Coleman, three panelists discussing student academic success and involvement in campus life Dan Oliver, student Molly Collins Randy Bolton Theatre and Dance Visual and Selected a comedian from Performing Arts student auditions Udo Fluck Geography Arts and Sciences Served on Foreign Student and Scholar Services‘ (FSSS) Internal Review Committee Jennifer Zellmer- Undergraduate Advised the student group, Cuaresma Advising Center Mortar Board Ray Carlisle TRiO Coordinated Ellen Swaney‘s visit for presentation entitled, ―A Different Place: The Intercultural Classroom‖ Molly Collins George Price African-American Arts and Sciences Coordinated the 40th anniversary Studies of African-American Studies Tina Brown Program Mary Groom Hall Undergraduate Served as members of the 3rd Advising Center Annual Day of Dialogue Committee Charles Social Work Health Wellenstein Professions and Biomedical Sciences

Elizabeth Kronk School of Law Eduardo Capulong School of Law Julie Edwards Mansfield Library Ione Crummy Modern and Classical Arts and Sciences Languages and Literatures

115

Patty Kero James McKusick Davidson Honors Served as members of the Center for Leadership Development Advisory Board Robin Saha Environmental Arts and Sciences Studies

Bambi Douma Management and Business Marketing Administration Richard Walton Philosophy Arts and Sciences Collaborated to create ethics curriculum for HC202: Introduction to Student Leadership

James McKusick Davidson Honors Submitted and received approval for HC 202: Introduction to Davidson Honors Student Leadership, which carries College Advisory an ‗Ethics and Human Values‘ Board General Education designation James McKusick Davidson Honors Submitted and received approval for HC 395.83: Experiential Process Leadership, which will provide a leadership course for service learning laboratory facilitators Peggy Kuhr Journalism Hosted ―Academic Excellence: The Link Between Scholarship James McKusick Davidson Honors and Career Success‖

Don Oliver Patty Kero Bambi Douma Management and Business Received Outstanding Student Marketing Administration Leader Award

Elissa Loony James McKusick Davidson Honors Elissa Loony Bambi Douma Management and Business Provided information for Elissa Marketing Administration Loony‘s Senior Research Project for the Davidson Honors College regarding student leadership development centers on college and university campuses Kelly Vicki Watson Environmental Arts and Sciences Researched and installed test Chadwick Studies plots for drought tolerant grasses, Belinda Hayes, using seed that was donated by student Westland Seed in Ronan Phil Condon Environmental Arts and Sciences Organized and led a field trip Studies through native plant gardens for summer writing class Rustem Medora Pharmacy Health Led a medicinal plant tour of the Professions and University Center Gardens for Biomedical pharmacy faculty and students Sciences

116

Brett Svetlik Cathryn Mallory Visual and Assisted the Gallery of Visual Performing Arts Arts Jessica Visual and Facilitated National Art Brinkerhoff Performing Arts Accreditation process Matt Bullis Visual and Coordinated Bachelor of Fine Art Performing Arts show, general public relations, and outreach

117

II. COLLABORATIONS WITH OTHER

UNIT STAFF COLLABORATOR AFFILIATION DESCRIPTION OF COLLABORATIVE ACTIVITY NAME(S) NAME(S) Entire Unit Rita Munzenrider University Relations Assisted in Family Weekend entertainment by offering a free movie in the UC Theater Ann Douglas American Indian Student Conducted four mentor/mentee workshops per Services (AISS) month through the Center for Leadership Development Tom Bensen First Night Missoula Provided facility use and staff support Mona Mondava Foreign Student and Supported the International Student Scholar Services (FSSS) Association by providing facility use and staff support Jeanne Franz Missoula Senior All Provided facility use and staff support Night Party Committee Event Planning Julie Brehn American Red Cross Donated labor and facility use for 12, all-day Office blood drives in the University Center, including a radio-thon and a Cat/Griz competition in the Ballroom Alcoholics Anonymous Donated an ideal space for weekly community meetings (the UC is not religiously affiliated, the Game Room provides post-meeting Al-Anon entertainment, and no alcohol is served in the building) National Alliance for the Donated meeting space for weekly community Mentally Ill (NAMI) meetings Group Overeaters Anonymous Donated meeting space for weekly community meetings Debtors Anonymous Donated meeting space for weekly community meetings Scott Martin College Democrats Supported the College Democrats in the planning and execution of the Missoula/Ravalli County Spring Banquet Kate Hicks Montana State University Provided support for a showing of the movie (MSU) Student Nursing Sicko Association Faith Dawson Alliance for Disability Provided support for the 40th anniversary and Students of The dinner University of Montana (ADSUM) Allie Harrison College Republicans Provided support in the planning and execution of a Ron Paul rally Students for Ron Paul David Micus Registrar‘s Office Provided facility use and staff support for commencement Daphne Felker Career Services Provided facility use and staff support for four career fairs

118

Gary Taylor Public Safety/Missoula Provided facility use and staff support for Law Enforcement several law enforcement training programs Anita Brown Human Resource Provided facility use and staff support for a Services staff appreciation event Angela Priest Faculty/Staff Wellness Provided facility use and staff support for wellness checks and yoga classes Kathy Zeiler Office of the President Provided facility use and staff support for Pre- Game Brunch and Homecoming/Family Weekend activities Josh Peters- Lambda Alliance Co-sponsored a movie event with Lambda McBride Alliance for Coming Out Week Cindy Boise YWCA Collaborated on Lunafest Kate Pruitt- Student Assault Resource Collaborated on Sex Signals Chapin Center (SARC) Kathy Sharbono Missoula Indian Clubs Coordinated and planned Native American Youth Conference Kao Nou Thao National Coalition Led ―Heading South‖ discussion Building Institute (NCBI) Peggy Shea Montana Meth Project Collaborated on Montana Meth Project movie Brooke Corr NCBI Facilitated ―Building Allies‖ workshops Facilitated ―What It‘s Like to Be‖ panel series Christy Shilke Participated in weekly NCBI meetings Patty LaPlant National Native Coordinated presentation of stories from Children‘s Trauma Center Native American graduate students Josh Peters- Darr Tucknot Intercollegiate Athletics Participated in a Town Hall meeting that McBride brought key stakeholders together to discuss Jim Lemke Office of Public Safety violent crimes in the Missoula community and Molly Collins on the University campus Erin Schott SARC

Dustin Leftridge Associated Students of The University of Montana (ASUM) President

Fanchon Stearns Lambda Alliance

Kao Nou Thao NCBI Brooke Corr NCBI-UM Chapter Participated in a three-day, NCBI training event, co-sponsored by NCBI-Missoula and Christy Schilke NCBI-UM Chapter the University of Montana Campus Affiliate chapter Amie Thurber NCBI-Missoula Chapter ASUM Participated in ASUM-sponsored luncheon with student leaders from groups across Student Groups campus Ray Carlisle TRiO Student Support Participated in Town Hall meeting with Services speaker Dana Hiatt, Director of Educational Opportunity Programs and Diversity from Colorado State University

119

Molly Collins Reda Haddad Computing and Served on FSSS Internal Review Committee Information Services

Mary Kamensky Graduate School Office

Effie Koehn FSSS Jessica Visual and Performing Coordinated and provided artwork for shows at Brinkerhoff Arts The Market

Jon Aliri The Market Jessica Visual and Performing Conducted art projects in the University Center Brinkerhoff Arts Commons Brooke Corr NCBI Assisted with various NCBI projects throughout the spring 2008 semester Christy Schilke Darr Tucknott Intercollegiate Athletics Assisted with Mortar Board advising Tara Ness ASUM Vice President Assisted with planning and coordinated Student Groups 101, an open networking workshop for leaders and members of student groups to share ideas and plan events Molly Collins Dustin Leftridge ASUM President Collaborated with ASUM to produce an annual student involvement guide, which will be Tonya Smith Tara Ness ASUM Vice President available in late January 2009 Todd Goodrich University Relations Collaborated to obtain photographs for the student involvement guide Molly Collins Daphne Felker Career Services Assisted with planning 2008-2009 Ask-an- Alum Lunch Series Patty Kero Molly Collins Amy Capalupo Disability Services for Served on the 3rd annual Day of Dialogue Students (DSS) committee Tina Brown Barb Seekins FSSS

Juana Alcala Enrollment Services

Julie Cahill Enrollment Services

Kelsi Camp Office of the President

Emily Ferguson- Enrollment Services Steger Patty Kero Bonnie Allen University of Montana Participated in ―Women in Higher Education‖ Libraries panel at the Day of Dialogue

Jean Gee Intercollegiate Athletics

Andrea Vernon Office of Civic Engagement

Arlene Walker Office of the Provost

120

Andrea Vernon Office of Civic Served as members of the Center for Engagement Leadership Advisory Board

Cheryl Minnick Internship Services Patty Kero Kim Gibbs Leadership Consultant Coordinated the Ursa Major Leadership Workshop Katie Kain Katie Kain City of Missoula Coordinated the High Ropes Leadership Course at McCormick Park Habitat for Humanity Participated in an Ursa Major community service project Missoula Youth Homes Davidson Honors Coordinated the Ursa Major end-of-the-year social event Brett Svetlik Stephen Missoula Art Museum Assisted with University Center Art Gallery Glueckert public relations Patricia Museum and Art Gallery Brought the exhibit, ―Bicycle Eclectic,‖ to the Bergquist Director‘s Association of University Center Art Gallery Montana (MAGDA) Barbara Koostra Montana Museum of Art Worked to increase awareness for all galleries and Culture located on the main campus Emily Yaksitch Kevin Molm Enrollment Services Facilitated a volunteer event for Greek Life in August, during which over 100 members Jed Liston Enrollment Services helped new students move into the Residence Halls Lee Clark Special and Annual Facilitated a volunteer event for Greek Life, Events where over 50 members helped publicize the outdoor movie event during welcome week Karissa Drye Orientation Programs Coordinated Greek Life presentations during summer and fall Orientation sessions Jed Liston Enrollment Services Greek Task Force Met with campus officials to develop a plan to strengthen the Greek fraternal community on UM Alumni Association campus and create a strategic plan to increase scholarships for leadership programs Interfraternity/ Coordinated an educational session for Greek Panhellenic Council Life that focused on building an inclusive community, which included purchasing 185 tickets for Step Afrika! to encourage members to participate in the Day of Dialogue Emily Yaksitch Charles Couture Dean of Students Conducted a Risk Management Seminar for the Greek fraternal community that included Colin Boyle, Ben Gladwin Office of Public Safety topics ranging from Student Conduct Code undergraduate issues to fire, personal safety, and how to Greek leader Rachel Gooen Missoula Fire Department access campus resources

121

Emily Yaksitch Cindy Boies Career Services Hosted a Leadership Reception for approximately 60 sorority women that Ann Elise Rider, included etiquette, interview, and resume Greek Life presentations Graduate Assistant

Stephanie Weiskopf, undergraduate Greek leader Emily Yaksitch, Linda Green Health Enhancement Collaborated with Health Enhancement to undergraduate show an alcohol education movie to over 120 Greek leader women at the Delta Gamma and Kappa Alpha Theta chapter houses and facilitate discussion Stephanie Weiskopf, undergraduate Greek leader

Paige Browning, undergraduate Greek leader Emily Yaksitch University District Facilitated a volunteer event for Greek Life, neighborhood during which 150+ members spent four hours Laura Wilson, raking leaves at University area homes; and undergraduate chapter presidents introduced themselves to Greek leader their neighbors, providing contact information for community members who have questions Jon Dempersmier, or concerns about the students living in undergraduate neighboring chapter houses Greek leader Kelly Chadwick Anna Barinova Salvation Army Adopted a family through the Salvation Army, in order to provide for the holidays Emily Yaksitch Kelly Chadwick Angela Priest Faculty/Staff Wellness Organized yoga and Pilates classes for staff and faculty Laura Howe Facilities Services Represented the Arboretum Committee and the Montana Native Plant Society by providing tree protection and garden damage mitigation advice during planning for the steam tunnel project Matt Tremper Tara Ness ASUM Vice President Facilitated Student Groups 101

122

III. PRESENTATIONS

FIRST LAST SA UNIT CO-PRESENTER(S) TITLE OF PRESENTATION EVENT NAME NAME University Molly Collins ―Leadership Future Farmers of America Center Development‖ (FFA) annual gathering Adrianne Donald ―Marketing and Association of College Technology‖ Unions International (ACUI) regional conference Emily Yaksitch Jennifer Keist, ―Life, Leadership, and ACUI regional conference University of the Pursuit of Happiness Washington for Women in Student Affairs‖ Sarah Comstock, University of Puget Sound

Mandy Ellertson, Portland Community College

Lelya Salmassi, University of Washington Emily Yaksitch ―Building a Strong ACUI regional conference Commitment to Candy Holt Diversity: A Change is Coming‖ SILD Patty Kero James McKusick ―HC202 Introduction to Davidson Honors College Student Leadership: Advisory Board meeting Why Should the Course include the Ethics Designation?‖ Katie Kain Information session BUS101: Introduction to about Ursa Major Business leadership program Entire Staff Information session CLD Advisory Board about future Center for Leadership Development (CLD) projects, updates, and evaluations Josh Peters- ―Reaching LGBT Department of Public McBride Youth‖ Health and Human Services meeting ―Work in Progress: Day of Dialogue 2007 Building a Sensitive Campus‖ Western Montana ―LGBT Hate Crimes: No Day of Dialogue 2007 Gay and Lesbian Such Thing in Montana‖ 123

Community Center Molly Collins ―Developing an AmeriCorps VISTA AmeriCorps Volunteers Supervisor Training, in Service to America sponsored by the (VISTA) Work Plan‖ Corporation for National and Community Service

124

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS

FIRST LAST SA UNIT POSITION / SERVICE ASSOCIATION NAME NAME University Candy Holt Member ACUI Center Liz Roosa- Member ACUI Millar ACPA NASPA Association for the Study of Higher Education Josh Peters- Volunteer Missoula Downtown Association McBride Member ACUI Community Planning Group, Department of Public Health and Human Services Western Montana Gay and Lesbian Community Center ACUI Shannon Earley Member Association for Collegiate Conference and Event Directors-International (ACCED-I) Missoula Businesswomen‘s Network Lee Clark Member American College Personnel Association (ACPA) Student Affairs Administrators in Higher Education (NASPA) ACUI Adrianne Donald Member Missoula Area Chamber of Commerce Missoula Convention and Visitors Bureau ACUI SILD/CLD Darr Tucknott Member NASPA Molly Collins Member ACUI Lead facilitator, Women‘s ACUI Leadership Community of Practice University Brett Svetlik Member Museum and Art Gallery Directors Center Association of Montana Gallery Greek Life Emily Yaksitch Volunteer and conference Association of Fraternity Advisors (AFA) attendee Member ACUI Volunteer Western Region Greek Leadership Association (WRGA) Conference attendee Event Member Unique Venues Planning

125

V. AWARDS

FIRST LAST ASSOCIATION SA UNIT AWARD NAME NAME /ORGANIZATION University Center Candy Holt Barbara Hollmann ASUM Outstanding Administrator of the Year Award SILD Josh Peters-McBride Diversity Advisory Diversity Advisory Council Student Council Achievement Award Tonya Smith Scholarship to I- ACUI Lead leadership program Molly Collins Indiana Professional ACUI Development Seminar Scholarship Winner

126

VI. STAFF COMMUNITY SERVICE

FIRST LAST SA UNIT POSITION / SERVICE ORGANIZATION NAME NAME University Center Adrianne Donald Senior Project Hellgate High Mentor School Greek Life Emily Yaksitch Alumni Kappa Kappa Representative from Gamma Iota Province at the national conference Emily Yaksitch Book collector Reading is Fundamental Emily Yaksitch Blood drive American Red Cross organizer University Center Kelly Chadwick Vice President Clark Fork chapter Gardens of the Montana Native Plant Society SILD Josh Peters-McBride Fundraiser ISCSM-Missoula NPO Volunteer Josh Peters-McBride Volunteer Montana PRIDE Network Josh Peters-McBride Volunteer We Are Missoula Coordinator Campaign Molly Collins Volunteer Relay for Participant Life/American Cancer Society

127

VII. PUBLICATIONS

There are no publications to report.

128

VIII. SUMMARY OF ACCOMPLISHMENTS

For the fourth consecutive year, the University Center (UC) was fiscally sound because of an inflationary increase in the student operating fee. The unit was able to set aside adequate funds to cover unfunded leave liability and maintain a safety net for years of decreased revenue and/or increased expenses, as a result of excellent fiscal management.

Some traditional programs, such as Greek Life, continued to grow, whereas others, such as the Ursa Major Leadership Program and the campus chapter of the National Coalition Building Institute, struggled to find their place. The for-credit leadership class, offered through the Davidson Honors College, was a success, and enrollment in the billiards and table tennis classes offered by the Game Room for the Department of Health and Human Performance outpaced all projections. The Day of Dialogue program enjoyed a very successful second year as a campus-wide symposium.

The UC established two programs and initiatives in collaboration with ASUM. Both were well-received. ―Student Groups 101‖ is an open networking workshop where student groups can exchange ideas and collaborate to plan events, share resources, and discuss issues related to student groups and organizations. The Student Organization Guide, on hiatus for approximately ten years, resumed publication. The Guide provides information about all recognized student groups to students interested in becoming involved on campus.

The Game Room was somewhat remodeled; all coin-op video games were removed and replaced with the more contemporary Microsoft® Xbox 360 gaming system, a 60‖ plasma television, and a large lounge area at the front of the Game Room, all intended to attract a more mature, college-aged clientele. The UC also rejuvenated the most commonly-used restrooms; replaced the roof over the Ballroom and Theater, and carpeting in the Computer Lab in UC 225 and the ASUM offices in collaboration with both Information Technology and ASUM. The UC is still in the process of converting the ground water cooling system to glycol, and will begin, in the near future, a complete replacement of the refrigeration system for the large first-floor walk-in freezers, in collaboration with University Dining Services.

The new Associate Director began in January of 2008, following the announcement of the UC staff reorganization in May 2007. These developments were intended to increase both effectiveness and efficiency, in addition to providing new opportunities for professional growth and development. Several UC employees received special recognition, including the Director, who was named Barbara Hollmann Outstanding Administrator of the Year. Molly Collins received a scholarship to attend the Indiana Professional Development Seminar, sponsored by the Association of College Unions International (ACUI), and Tonya Smith received a scholarship to attend the ACUI-LEAD program for students.

The unit maintained a healthy and effective relationship with ASUM and the UC Board, who continued to provide support and guidance. Ever a popular gathering place on campus, the UC saw approximately 1,959,324 visitors walk through its doors during 2007-08, and well over 192,000 people participated in over 7,000 events.

129

IX. SERVICE MEASUREMENTS

The Source

Patron count for Football Student Ticket Distribution: 11,831

UC Game Room

Enrollment in Billiards and Table Tennis courses: over 300 students

UC Annual & Special Events

As in previous years, the University Center organized WelcomeFeast on the Oval (estimated 4,500 in attendance), Shakespeare in the Parks (estimated 1,200 in attendance over two nights), and the Student Affairs Convocation Reception (estimated 350 in attendance). All events were well-received and are scheduled to return next year.

Building Services

In all, 1,959,324 people visited the UC in 2007-08, with a high of 16,076 people in one day on the first day of fall semester.

Table 1: Facility Use 2007-08

MONTH NUMBER OF TOTALS VISITORS July 78,696 August 146,193 September 242,520 October 241,988 November 188,015 December 125,235 1,023,647 (half year) January 135,779 February 190,093 March 173,771 April 219,868 May 121,683 June 94,483 935,677 (half year)

Conference and Event Planning

Table 2: Estimated Facility Use for Conference and Meeting Space July 1, 2007-June 30, 2008

BOOKINGS EVENT HOURS ESTIMATED ATTENDANCE Public Use 647 3,948 35,984 Student Group Use 2,338 9,734 38,177 Academic Department Use 4,307 17,362 118,481 Total facility Use 7,292 31,044 192,642

130

UC Art Fair

Table 3: Estimated facility Use and Foot Traffic for Fairs July 1, 2007-June 30, 2008

VENDORS PUBLIC BOOTHS STUDENT BOOTHS VISITORS Homecoming 43 39 4 20,048 Holiday 56 51 5 19,697 Spring 33 29 3 (plus one charity booth) 25,451

Greek Life

Table 4, below, is a detailed report of the undergraduate population served by the Office of Greek Life.

Table 4: Greek Community Academic and Membership Report

GRADE POINT AVERAGE GRADE POINT RANK NUMBER OF MEMBERS SORORITIES F’06 S’06 F’07 S’07 PANHELLENIC GREEK* F’06 S’06 F’07 S’07 * Alpha Phi 2.60 2.72 2.66 2.68 35 30 31 29 Initiates 2.42 2.66 2.36 2.71 4/4 6/9 16 21 15 22 New Members 2.75 2.86 2.96 2.59 19 9 16 7 Delta Gamma 2.97 3.08 3.08 2.97 44 43 37 42 Initiates 2.93 3.10 2.98 2.96 2/4 2/9 29 34 25 36 New Members 3.06 2.96 3.28 3.03 15 9 12 6 Kappa Alpha Theta 2.87 2.52 2.72 2.88 42 34 38 27 Initiates 2.70 2.68 2.98 2.90 3/4 5/9 22 32 18 23 New Members 3.02 1.69 2.51 2.50 20 2 20 4 Kappa Kappa Gamma 2.94 3.09 3.09 3.11 45 37 39 32 Initiates 2.99 3.09 3.10 3.11 1/4 1/9 30 35 21 31 New Members 2.89 3.10 3.08 3.03 15 2 18 1

FRATERNITIES F‘06 S‘06 F‘07 S‘07 IFC* Greek* F‘06 S‘06 F‘07 S‘07 Kappa Sigma 2.87 2.24 2.35 2.53 16 17 25 39 Initiates 2.60 2.54 2.44 2.50 4/5 8/9 9 11 21 16 New Members 3.26 1.67 2.02 2.54 7 6 4 23 Sigma Alpha Epsilon 2.56 2.47 2.38 2.45 16 11 15 16 Initiates 2.74 2.36 2.74 2.40 3/5 7/9 10 10 11 13 New Members 2.36 3.28 1.60 2.60 6 1 4 3 Sigma Chi 2.20 2.51 2.33 2.28 37 24 37 38 Initiates 2.41 2.51 2.30 2.28 5/5 9/9 17 24 27 38 New Members 2.01 N/A 2.44 N/A 20 0 10 0 Sigma Nu 2.50 2.55 2.79 2.55 29 25 35 28 Initiates 2.28 2.55 2.87 2.53 2/5 4/9 19 23 25 25 New Members 2.76 2.92 2.62 2.78 10 2 10 3 Sigma Phi Epsilon 2.76 2.39 2.89 2.69 28 19 32 27 Initiates 2.61 2.39 3.08 2.69 1/5 3/9 15 15 21 23 New Members 2.91 2.33 2.56 2.62 13 4 11 4 * IFC (Interfraternity Council) refers specifically to all campus fraternities; Panhellenic Council refers specifically to all campus sororities; and Greek refers to all Greek Life campus organizations

131

GRADE POINT AVERAGE NUMBER OF MEMBERS CAMPUS AVERAGES F’06 S’06 F’07 S’07 F’06 S’06 F’07 S’07 All Sorority 2.87 3.06 2.91 2.93 145 130 166 144 Initiates 2.80 2.94 2.90 2.95 79 112 97 122 New Members 2.93 2.66 2.94 2.83 66 18 69 22

All Fraternity 2.51 2.45 2.59 2.48 126 96 144 148 Initiates 2.51 2.47 2.67 2.45 70 83 105 115 New Members 2.51 2.26 2.38 2.57 56 13 39 33 All Greek 2.72 2.82 2.77 2.72 271 226 310 292 Initiates 2.68 2.76 2.79 2.73 149 195 202 237 New Members 2.76 2.51 2.75 2.67 122 31 108 55 Undergraduate 3.01 3.00 3.01 3.04 6335 5947 6250 5959 Women Undergraduate Men 2.72 2.71 2.77 2.82 5583 5216 5419 5320 All Undergraduates 2.86 2.85 2.94 2.93 11918 11163 11669 11279

132

UNIVERSITY DINING SERVICES ANNUAL REPORT 2007-2008

I. COLLABORATIONS WITH ACADEMIC AFFAIRS

ACADEMIC DESCRIPTION OF UNIT STAFF COLLABORATOR DEPARTMENT SCHOOL/ COLLEGE COLLABORATIVE NAME(S) NAME(S) ACTIVITY Entire Unit Neva Hassanein Environmental Arts and Sciences Contributed to the Studies UM Farm to College Program and The University Dining Services (UDS) Sustainability Initiative Tom Siegel Senior Class Culinary Arts College of Mentored Capstone Technology (COT) Dinner and Ice Carving Tom Siegel Tom Campbell Culinary Arts COT Participated as advisory board Mark LoParco member Tom Siegel Tom Campbell Culinary Arts COT Collaborated on effective internship Scott Strubinger programs for culinary arts students

133

II. COLLABORATIONS WITH OTHER

DESCRIPTION OF COLLABORATOR UNIT STAFF NAME(S) AFFILIATION COLLABORATIVE NAME(S) ACTIVITY Entire Unit Financial Services UM Foundation Coordinated UDS Student Scholarships: eight students received $750.00 awards for academic achievement in combination with excellent service to UDS Emily Peters Sustainable Campus Worked with students and Committee and sub-groups in support of Sustainable Initiative campus sustainability activities Tom Siegel Angelina Levendowski Department of Education Presented at Upward Bound College and Career Seminar Dan Corti Environmental Health Taught 16-hour ―ServSafe‖ food safety course Sarah Kester Patrick Coatarpeter Sustainability Initiative Collaborated on UDS‘ ―Tray-less‖ project; made displays and educated students Jessie Davies ASUM Obtained greenhouse emissions data from wasted food in order to educate guests and students Shelly Gay ASUM Liaised with non-profit organizations for UM Concessions Shelly Gay Mary Muse Adams Center Collaborated on concerts, events, and productions Osmara Sosa Marlene Hendrickson ASUM UM ProductionsPublic Jim Lemcke SafetyInter-Collegiate Athletics Chuck Maes

Jim O‘Day Jerry O‘Malley Shelly Gay UM Concessions Developed logos and signage for student organizations that operated concession stands at Washington- Grizzly Stadium

134

Jerry O‘Malley June Noel Student Affairs Collaborated with SAIT Information Technology to develop new and Diana Dattilo Eric Priest (SAIT) consistent website formats for UDS and the Rebecca Shern Spencer Jones Food Zoo Mark LoParco Ron de Yong Montana Department of Attended meetings about Agriculture purchasing local foods Perry Walbourne and the production of value added products in Montana Byron Drake Karissa Drye Admissions Collaborated on student orientations Mark LoParco Byron Drake Laura Howe Facilities Services Participated in Think Tank planning Mark LoParco Jerry Ballas

Kevin Krebsbach

Jameel Chaudhry, MMW Architects Catering Mona Mondava Foreign Student and Collaborated on Scholar Services International Food and International Student Culture Festival Byron Drake Groups Byron Drake Shelly Hiniker Labor Management Worked on student and Committee (LMC) employee retention Robin Meotke

Sara Drake

Jeff Howe

Kathy Reeves

Jill Kinyon

Lynn Stocking

Kathy Hendricks

MA McCrackin

Brad Hall

Mary Kamensky

Mark Pullium

Chris Vance

Betsy Hawkins 135

Gail Ormesher Mo Memoli Residence Life Coordinated public cooking competition for Carrie Taylor Student Culinary Challenge Eric Johnson

Rebecca Shern

Mark LoParco

Byron Drake

Sandra Robinson

Deanna Crill

136

III. PRESENTATIONS

LAST CO- TITLE OF SA UNIT FIRST NAME EVENT NAME PRESENTER(S) PRESENTATION University Tom Siegel ―Being a Chef: Upward Bound Dining Services A Recipe for College and Success‖ Career Seminar

―Antojitos American Mexicanos‖ Culinary Federation Chefs Association Meeting Cooking UC Atrium Demonstration: Cooking Dixon Melon Demonstration Sorbet Cooking UC Atrium Demonstration: Cooking Enchilada Roja Demonstration Fried Ice Cream Multiple Encornflacada Sclerosis Association Fall Meeting Cooking Earth Week Demonstration: Freezing Dixon Melon Produce Sorbet Demonstration Cooking UC Atrium Demonstration: Cooking Chilled Demonstration Cantaloupe Cucumber Soup with Cantaloupe Mint Sorbetto Mo Memoli Cooking UC Atrium Demonstration: Cooking Preparation of Demonstration Gravlax Sarah Kester Erin ―Meet the Alternative Foster-West FoodCorps: Education (Missoula Montana‘s Farm Resource County Public to Cafeteria Organization Schools) Movement‖ Annual Conference Kevin Moore (UM Western) 137

Patrick Murphy (Salish Kootenai College) Paul Hubbard ―Sustainable National (Community Food Systems in Cattlewomen‘s Food and Montana‖ Association Agriculture Annual Coalition) Conference

Paul Miller (Montola) ―UM Farm to Upward Bound College Sustainability Program and Tour Sustainability‖ Rebecca Shern Why is Local Knowles Hall (UDS – Food Better? Registered Dietician)

138

Mark LoParco Various Eastern Montana Recruitment Tour UM Purchasing Consortium Farm to College presentations Rebecca Shern Sarah Kester ―Eating Local is Presentation to students on the Noble‖ benefits of eating locally ―Intuitive Eating‖ Anti-diet presentation to freshmen women Cheryl Van ―Weight Management‖ Eight-week Weight Denburg Management Class (Counseling and Psychological Services)

Sonja Tysk (Campus Recreation) ―Vegetarian Forum‖ Presentation to vegetarians/vegans on navigating the Food Zoo

139

IV. STAFF MEMBERSHIP/SERVICE IN PROFESSIONAL ASSOCIATIONS

SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ASSOCIATION University Dining Tom Siegel National Culinary National Association Services Challenge of College and Committee Member University Food Service (NACUFS) Continental Regional NACUFS Culinary Challenge Chair Vice President Montana Chefs Association; American Culinary Federation Rebecca Shern Members American Dietetic Association Scott Strubinger Sarah Kester Full-time National Corporation AmeriCorps VISTA for Appropriate volunteer working on Technology: Grow the UM Farm to Montana FoodCorps College program Mark LoParco Voting Delegate NACUFS National Sponsorship NACUFS Chair Gail Ormesher Education and NACUFS Training Shelly Gay Voting Delegate National Association of Collegiate Concessionaires

140

V. AWARDS

SA UNIT FIRST NAME LAST NAME AWARD ASSOCIATION/ORGANIZATION University Dining Jerry O‘Malley Loyal E. Horton NACUFS Services Dining Award: Silver Medal Loyal E. Horton NACUFS Dining Award: People‘s Choice Award Sarah Kester 2007 EcoStar MSU Extension: Montana Award Pollution Prevention Program Tom Siegel 2007 Chef of the Montana Chefs Association; Year American Culinary Federation Tim Hodges Silver Medal Continental Region Culinary Challenge Leta Brown Volunteer of the Five Valleys Land Trust Year

141

VI. STAFF COMMUNITY SERVICE

SA UNIT FIRST NAME LAST NAME POSITION/SERVICE ORGANIZATION University Dining Tom Siegel Volunteer Multiple Sclerosis Services Association Christmas Dinner Leta Brown Volunteer Five Valleys Land Trust International IWFF Wildlife Film Festival (IWFF) Judge Jerry O‘Malley Developed Missoula Food marketing materials Bank; Missoula to promote Annual Youth Home, Christmas Cookie YWCA Pathways Cook-Off Shelter, Poverello Center; Meals on Wheels; Women‘s Opportunity and Resource Development; St. Patrick Blood Work; Head Start; Watson‘s Children‘s Home; Missoula Development Service Corporation; Boys and Girls Club of Missoula, Opportunity Resources; Anaconda Work and Residential Enterprises (AWARE) Sarah Kester Facilitator for Salish Kootenai Community Food Community College and Fitness Resource Fair Outreach and CFAC Education volunteer for local food events Tim Hodges Volunteer Poverello Center Kathy Galbavy Donations through Goods to battered Beta Sigma Phi women‘s shelter and Chapter Ani-Meals Rebecca Shern Voter registration Obama Campaign All Units Monthly food The Missoula Food donations Circle

142

VII. PUBLICATIONS

Staff Stew (newsletter) Author: Diana Dattilo Page numbers: 4-6 Place of publication: Lommasson Center Name of publisher: UDS Marketing Date of publication: Twice each semester

Farm to College Newsletter (newsletter) Author: Sarah Kester Page numbers: 1 Place of publication: UDS Purchasing Name of publisher: UDS Marketing Date of publication: Monthly

Hungry Griz (web page, discontinued) Author: Rebecca Shern Page numbers: varies Place of publication: Lommasson Center, Dietician Name of publisher: UDS Marketing Date of publication: Twice each semester

143

VIII. SUMMARY OF ACCOMPLISHMENTS

University Dining Services (UDS) is committed to taking the lead regarding the environment and sustainability. During Earth Week 2008, the Food Zoo implemented a ―tray-less‖ initiative designed to save on food waste and ware-washing expense. The pilot project resulted in a post-consumer waste savings of close to 800 pounds in one week. Other sustainability initiatives included producing a high quality reusable shopping bag made from recycled plastics which are sold at cost, switching the plastic shopping bags to a product made from biodegradable corn starch, hosting a Local Food Feast, and holding a local foods cooking demonstration in the UC Atrium. The final Omelet Bar of the year featured the ―Green Man Group,‖ which was a great success. UDS was very pleased with how it raised the profile of its commitment to green practices and sustainability.

The UDS entry in the NACUFS Loyal E. Horton Dining Awards competition in the Catering Special Event category was a great success. The submission consisted of book titled ―A Farm to College Wedding,‖ which documented the planning, production, and execution of a wedding and reception which followed UM Farm to College guidelines. The menu included as many locally- and regionally-produced items as were available. The NACUFS National Convention awarded UDS the silver medal for their entry and honored it with The People‘s Choice Award.

Other major accomplishments included converting the Commuter Meal Plan and Bear Hugs purchasing system to an online model. This resulted in greater convenience for students depositing funds in their Commuter Meal Plan, which now consists of nearly 2500 students. The Food Zoo also began utilizing an online system to post its daily menu. Not only can students now view the daily selections at their convenience, but they can also see which of the items are vegan, vegetarian, or gluten-free. Each menu item is linked to a page detailing ingredients, contents, nutritional breakdown, and potential allergens.

Other notable projects included Casa Nina, a new UC Food Court operation featuring authentic Mexican cuisine, which is open for breakfast and lunch. The food was well-received and a grand opening is scheduled for October 2008. The Think Tank Project is a full-service restaurant featuring sustainable foods and business practices. President Dennison approved the idea and the location in FY08, and will address the Board of Regents in fall 2008 with an amended request that establishes a higher project authority. UM Concessions piloted a Non-Profit Organization program to supply needed staffing for Griz sporting events. Four ASUM groups participated in the pilot program, which provided staff for UM Concessions and funding to the ASUM clubs.

The UDS Main Office in the Lommasson Center underwent major remodeling. The old construction created a variety of challenges for employees; the new work space is more efficient with increased space for the Marketing Department and a larger, better equipped conference room.

UDS registered the tag line FEED THE BEAR to be used on all marketing materials in an effort to create a unifying brand. GREEN THE BEAR, indicating UDS Sustainable Business Practice, was also introduced.

Sustainability

The UDS Sustainable Future Initiative redefined the UM Farm to College Program to represent Montana foods only and created a broader definition for sustainable products and business practices. In FY08, UDS made purchases in excess of $600,000 to Montana farmers, ranchers, and food producers.

UDS now defines sustainability as follows:

Sustainability implies that the critical activities of University Dining Services are ecologically sound, socially just, and economically viable, and that they will continue to be so for future generations.

Through the Sustainable Future Initiative, UDS committed to a gradual but substantial increase in sustainable purchasing and business practices. UDS recognized that these measures may include one-time start up costs but 144 understand that utilizing energy-saving and eco-friendly products will save money in the longer term, in addition to providing clear environmental benefits. UDS pledged to engage the campus community including academic programs in dialogue and education related to food security, Leadership in Energy and Environmental Design (LEED) certification, health, local and regional economics, and other aspects of a sustainable food system.

Strategic Plan

In FY08 UDS completed a five-year strategic plan. The planning process included input from the entire UDS staff, visiting consultants, a comprehensive professional practices review, input from Student Affairs Directors, and from the Executive Committee. This process of self-review and requests for input from peers led to the creation of a new mission statement, shared values, and a code of ethics, which are detailed as follows:

Mission Statement University Dining Services enriches The University of Montana campus community by promoting sustainable business practices, providing outstanding cuisine, and delivering exceptional guest service, as we gather for dining, learning, and celebrating.

Shared Values UDS culinary professionals  Treat the people we serve as guests  Commit to local, regional, and global environmental and economic sustainability  Exhibit passion in the pursuit of our profession  Respect the contributions, rights, and dignity of our diverse employees and guests  Value quality, excellence, health, responsiveness, integrity, and innovation

Code of Ethics UDS culinary professionals  Serve with integrity, loyalty, competence, and professionalism  Uphold professional standards and practices that promote the missions of UDS, the Division of Student Affairs, and The University of Montana  Refrain from engaging in private business or professional activities where there is, or appears to be, a conflict of interest with our institution

145

IX. SERVICE MEASUREMENTS

CATEGORY NUMBER Students employed 924 (over two semesters) Hours of student labor 288,719 Students receiving UDS student scholarships 8 Meals served to students >1,200,000 Catering events served ~2,500 Nutrition counseling appointments ~265 Student attendance at nutrition classes, workshops, and presentations ~190 Students who contacted the dietician at two health fairs ~200 Student applications received on website 173 Guest satisfaction surveys completed ~2,000 Services provided to walk-in students (not meal plan-related) >200 Services provided to walk-in students 4,145 Services provided to students over the phone (not meal plan-related) ~685 Services provided to students over the phone 3,300

MEAL PLANS CHANGES CANCELLATIONS SIGN- UPS Board Plan 435 633 352 Commuter Plan N/A 373 1,104

146