ANNUAL REPORT 2019/2020 Important Information

Contents

ABOUT THIS REPORT ENTITIES n OUR BUSINESS Welcome to National Storage REIT’s 2020 Annual National Storage Holdings Limited ACN 166 572 n Report which reports our performance for the 845 (“NSH” or the “Company”) National Storage FY20 PERFORMANCE financial year 1 July 2019 – 30 June 2020. Property Trust ARSN 101 227 712 (“NSPT”) together n NSR STRATEGY form the stapled entity National Storage REIT (“NSR” THE 2020 REPORTING SUITE INCLUDES: or the “Consolidated Group”). n NSR PORTFOLIO Annual Report – a review of FY20 performance, RESPONSIBLE ENTITY OF NSPT strategy and governance. n CHAIRMAN & MANAGING DIRECTORS’ REPORT National Storage Financial Services Limited (NSFL) Financial Report – FY20 financial accounts and ACN 600 787 246 AFSL 475 228 n INVESTMENT PARTNERS detailed financial performance. Level 16, 1 Eagle Street, QLD 4000 n THE YEAR IN REVIEW All of NSR’s reporting is available online at Sustainability Report – outlines NSR’s approach to www.nationalstorageinvest.com.au. sustainability. The 2020 Sustainability Report n BOARD OF DIRECTORS will be released prior to National Storage REIT’s AGM and will be available online at n CORPORATE GOVERNANCE www.nationalstorageinvest.com.au at that time. n DIRECTORS’ REPORT

n FINANCIAL STATEMENTS

n INVESTOR RELATIONS

n CORPORATE DIRECTORY

DISCLAIMER statements and forecasts are not guarantees of future performance, and involve known and unknown risks, uncertainties and other factors, many of This is the Annual Report for National Storage REIT which comprises the which are beyond the control of NSH and/or NSFL, and which may cause combined assets and operations of National Storage Holdings Limited actual results or performance to differ materially from those expressed or implied (ACN 166 572 845) (“NSH”) and the National Storage Property Trust (ARSN 101 by the forward looking statements and forecasts contained in this report. 227 712) (“NSPT”). This report has been prepared by NSH and NSFL (ACN 600 787 No representation is made that any of these statements or forecasts will come 246 AFSL 475 228) as responsible entity for NSPT. National Storage REIT (ASX: NSR) to pass or that any forecast result will be achieved. Similarly, no representation currently has stapled securities on issue on the Australian Securities Exchange is given that the assumptions upon which forward looking statements and (“ASX”) each comprising one unit in NSPT and one ordinary share in NSH forecasts may be based are reasonable. These forward looking statements and (“Stapled Securities”). forecasts are based on information available to NSH and/or NSFL as of the date The information contained in this report should not be taken as financial of this report. Except as required by law or regulation (including the ASX Listing product advice and has been prepared as general information only without Rules) each of NSH and NSFL undertake no obligation to update or revise these consideration of your particular investment objectives, financial circumstances forward looking statements or forecasts. or particular needs. This report is not an invitation, offer or recommendation Certain financial information in this report is prepared on a different basis to the (express or implied) to apply for or purchase or take any other action in respect Financial Report, which is prepared in accordance with Australian Accounting of Stapled Securities. Standards. Any additional financial information in this report which is not This report contains forward looking statements and forecasts, including included in the Financial Report was not subject to independent audit or review statements regarding future earnings and distributions. These forward looking by Ernst & Young.

Annual Report 2019 / 2020 3 Our Business

National Storage is Australasia’s largest self-storage provider, tailoring self-storage solutions to over 70,000 residential and commercial customers at 194 storage centres across and New Zealand. National Storage REIT is the only publicly listed, pure play, fully integrated, owner and operator of self-storage centres in Australasia. The National Storage offering spans self-storage, business storage, climate-controlled wine storage and trading, vehicle storage, vehicle and trailer hire, packaging supplies and insurance. In addition to the traditional self-storage offering, National Storage provides value-add services for businesses including receipt and dispatch, corporate account management, forklifts and pallet jacks, and versatile, adaptable spaces to suit customers' needs. Each National Storage centre reflects our commitment to quality, convenience and service. At National Storage, you can expect secure, clean and modern premises and a team of professionals trained in the exacting task of providing efficient storage.

Annual Report 2019 / 2020 5 FY20 Performance

Financial Highlights $177.9m $121.8m $67.7m 8.3cps 8.1cps $2.28b

Total Revenue IFRS Profit Underying Earnings1 Underlying Earnings Distribution per Assets Under per Stapled Security Stapled Security Management (AUM)

FY19: $159.2m FY19: $144.8m FY19: $62.4m FY19: 9.6cps FY19: 9.6cps FY19: $1.95b

12% 16% 9% 13.5% 15.6% 17%

Operational Highlights 188 946,000 95,600 77.8% $195m 84.7%

Number of Centres Square Metres of Net Number of Like-for-like Like-for-like Revenue New Zealand (30 June 2020) Lettable Area Storage Units Occupancy2 per Available Metre Occupancy FY19: 169 FY19: 887,000 FY19: 88,900 FY19: 81.2% FY19: $203m FY19: 85.7%

19 59,000 6,700 3.4% 4% 1%

Capital Strength $2.64b 25% 2.8 $1.65

Total Asset Value Gearing Weighted Average Net Tangible Assets Debt Tenor per Stapled Security

FY19: $2.39b FY19: 33% FY19: 4.0 FY19: $1.63

250m 8% 1.2 years 1%

1 Underlying earnings is a non-IFRS measure (unaudited).

2 Same centre 30 June 2018 (105 centres), excluding WIne Ark, New Zealand and developng centres.

Annual Report 2019 / 2020 7 NSR Strategy

FOUR PILLARS OF GROWTH

ORGANIC ACQUISITIONS DEVELOPMENT TECHNOLOGY GROWTH AND EXPANSION AND INNOVATION

NSR achieves organic NSR has executed NSR has a highly NSR leads the Australasian growth through over 120 high-quality developed and proven storage industry with a combination of acquisitions since its in-house expertise which new technology and occupancy and rate IPO in 2013 – a growth enables it to identify, innovation projects increases assessed rate unmatched in the negotiate and deliver providing an important on an individual Australasian market strategic development competitive advantage centre basis and expansion projects over its peers

Annual Report 2019 / 2020 9 NSR Portfolio

The National Storage portfolio continues to grow across Australia and New Zealand with storage centres conveniently located in capital cities and regional areas that exhibit drivers of storage demand.

As at 30 June 2020.

*Map not to scale.

Annual Report 2019 / 2020 11 Portfolio Statistics

PORTFOLIO DIVERSIFICATION BY NLA PORTFOLIO DIVERSIFICATION BY VALUE

QLD 28% QLD 27% NSW 14% NSW 16% ACT 3% ACT 4% VIC 18% VIC 25% SA 6% SA 5% WA 14% WA 9% TAS 2% TAS 2% NT 2% NT 1% NZ 13% NZ 11%

PORTFOLIO BY NLA JUNE 2020 PORTFOLIO BY NLA JUNE 2020

North 45,000 Auckland 18,000 Sunshine Coast / Noosa 28,700 Hamilton 22,600 Gold Coast 67,500 Wellington 34,900 Brisbane 129,500 Christchurch 18,600 Sydney 88,700 Dunedin 17,800 Canberra 26,300 Regional NZ 11,600 Melbourne 151,200 TOTAL 123,500 Geelong 12,100 Adelaide 52,300 FY20 PORTFOLIO Tasmania 17,300 COMPOSITION JUNE 2020 Perth 139,100 Freehold 170 Darwin 17,000 Leasehold 14 Wollongong 19,500 Managed 2 Central Coast (NSW) 28,500 Licensed 2 TOTAL 822,700 TOTAL 188

PORTFOLIO VALUATION NSR Portfolio Vaue $2.28 billion Weighted Average Primary Cap Rate 6.49% National Storage Bundall

Annual Report 2019 / 2020 13 Chairman & Managing Directors’ Report

The 2019-2020 year has been, by any estimation, an to support their company at this difficult time. This in high tech innovations into new buildings including extraordinary year for all of us - no less so for NSR. has ensured that any larger scale stand-downs our Bluetooth Smart Access keyless entry system or redundancies have not been required across recently launched at our new Robina centre on the Our company has faced, along with the rest of the organisation, preserving the employment of Gold Coast. Our delivery methodology continues the world, many challenges, yet has continued approximately 500 people across Australia and to include on-balance sheet development and to deliver highly beneficial outcomes for all New Zealand. expansion projects, joint ventures, turnkey and build- stakeholders. We have focused on our core “Four to-own arrangements. FY20 delivered 5 new projects, Pillars” growth strategy - combining organic growth, We have learnt to operate remotely using technology on time and on budget and this is a testament to our acquisitions, development and expansion activity to maintain our strong collaborative team-based accomplished development team. with a strong overriding focus on technology approach across different centres and regions, as and innovation. well as with our head office support team. NSR’s continuing focus on harnessing technology and innovation to assist its business has been critical Over the last 12 months our results have continued the Our contact centre team has not only maintained to our success over the last 12 months. The ability robust growth trajectory of previous years, growing their performance targets over this period but to react quickly to the challenges of COVID-19 revenue from $159 million to $178 million, with slightly improved their conversion rates. This enabled us to and facilitate our staff working remotely, including reduced occupancy - despite some significant mitigate any occupancy losses during the worst of operating from three decentralised contact centre Our commitment to quality ESG outcomes continues operating constraints as a result of the COVID-19 the pandemic and then quickly return to positive locations, was pivotal in mitigating risks associated with solar PV systems now installed at over 120 pandemic. Pleasingly, occupancy has rebounded occupancy growth. with COVID-19. NSR’s new website, together with centres. Phase 2 of this program is embracing other strongly post the first wave of COVID-19 and this other significant improvements to our technology energy efficient initiatives including LED lighting and growth has continued through July and early August We rapidly implemented a contact-free move-in strategy, has further enhanced the robust nature of an expanded solar foot-print. This program will result 2020. The strong performance of our business through process, allowing customers to book a storage unit, our operating platform which supports our continued in further operational efficiencies minimising NSR's the COVID-19 pandemic further demonstrates the e-sign their agreements and move in without any growth into the future. environmental impact. resilience of self-storage as an asset class and the direct physical staff contact. This has proven to be proactive capability of the NSR team in responding extremely successful and very popular with many The achievement of the 2020 Canstar Blue Award During the year we continued to evolve the suite quickly and effectively to such challenges. customers moving in over the COVID-19 period and for Australia’s most satisfied self-storage customers of employee benefit offerings to NSR employees, beyond. Likewise, our new online box shop with boxes is a testament to NSR's commitment to excellence including a parental leave program which NSR delivered total shareholder return for FY20 and packaging ordered online and delivered to in customer service and the provision of best value considerably exceeds the statutory allowance of 10.1%, one of the best results of any A-REIT over your door has significantly increased packaging sales storage solutions across Australia. provided by the Federal Government. the last 12 months, and 43.9% for the 3 years to 30 over recent months. June 2020. Our acquisition activity has continued at pace, Operationally, our team has remained united, with 22 acquisitions totalling $218 million executed relentless and strong in the face of numerous and integrated into the NSR portfolio over the challenges, including recent highly publicised M&A last 12 months. In addition, we have settled activity involving NSR, and the COVID-19 restrictions $134 million of new acquisitions since 1 July 2020 which impacted all major markets in which NSR and have a further $100 million currently under operates. Our centre staff and head office teams active negotiation. We have entered promising have performed admirably over this period with new markets and expanded our coverage in all 188+ centres across Australia and New Zealand Melbourne and Sydney as well as consolidated remaining open and operational. NSR has not our position as Australia and New Zealand’s requested or received any JobKeeper support and leading provider of tailored self-storage solutions. has maintained full staffing and wage rates across the organisation. Our staff, including centre, head From a development and expansion perspective, office and Senior Executive, have voluntarily taken NSR has 15 projects ranging from concept, to nearing one day of annual leave per week throughout the completion. Our commitment to industry leading pandemic and thus made a significant contribution technology means that we are adopting the latest

Annual Report 2019 / 2020 15 From a capital management perspective NSR is in a strong position, having recently raised approximately $348 million by way of an institutional placement and up-scaled security purchase plan. This has reset NSR’s balance sheet and fortified our financial position during these uncertain times. We are well advanced in deploying this capital into income producing core storage investments across a number of acquisition opportunities and development projects.

We would like to formally acknowledge the strong guidance provided by our independent directors and executive management team during this most challenging year. We would also like to express our gratitude to our staff, securityholders and other stakeholders for their ongoing support without which the above achievements would not have been possible.

Laurence Brindle Independent Non-Executive Chairman

Andrew Catsoulis Managing Director

National Storage Robina

Annual Report 2019 / 2020 17 Investment Partners

National Storage continues to work with its SPACER current investment partners, and engage with National Storage has been an investor in Spacer since a number of new investment partners, to assess 2017. Spacer.com.au is Australia’s premier peer-to- options for future acquisition, development and peer marketplace for self-storage, leveraging existing redevelopment opportunities. infrastructure and assets by linking hosts (people with space) with renters (people who need space). Parkhound is a Spacer company and is the #1 parking PERTH DEVELOPMENT PORTFOLIO marketplace and app in Australia, helping both local The Perth Development Portfolio is a construction residents who have unused parking spaces, and and management arrangement with one of Perth’s commercial property and carpark operators increase leading self-storage construction companies, Parsons utilisation whilst saving consumers time and money. Group. This venture continues to reinforce the National Storage strives to be a leader in industry National Storage brand as a prominent player in the evolution with its digital transformation and saw an Perth market. Various sites in and around Perth have opportunity in partnering with Spacer given the rapid been identified as part of the arrangement, whereby growth of the sharing economy. The investment was Parsons Group constructs quality self-storage centres a strategic decision to stay ahead of any impacts of branded as National Storage. The arrangement will disruption and technology on the storage industry. see some centres acquired by National Storage on completion, and others managed by Parsons Group under the guidelines of the National Storage National Storage operating platform. The partnership to date has Fremantle delivered multiple centres with Fremantle, Martin and Port Kennedy added to the NSR portfolio over the last year. The Frances Bay and Kelmscott centres are owned by Parsons Group and managed by National Storage. Additional centres are under construction at East Perth and Byford. Other sites are currently in due diligence and planning stages. National Storage retains certain rights to purchase the assets under this arrangement.

BRYAN FAMILY GROUP (BFG, formerly known as Leyshon) National Storage and BFG are currently jointly developing the site at Biggera Waters on the Gold Coast with completion due in the first half of FY21. National Storage and BFG extended their partnership in FY20 to jointly acquire and develop a site at Moorooka in Brisbane on which a high-quality storage centre and service station will be developed in FY21.

National Storage Fremantle

Annual Report 2019 / 2020 19 The Year in Review

ASSET MANAGEMENT ACQUISITIONS The past year has seen a continued focus on our National Storage has successfully transacted 20 active revenue management platform with a acquisitions and 2 development sites in FY20 and changeover to a new software program and provider. continues to pursue high-quality acquisitions across The new program is predominantly automated and Australia and New Zealand. The ability to acquire uses artificial intelligence in a predictive modelling and integrate strategic accretive acquisitions is one capacity. The continued refinement of our advanced of National Storage’s major competitive advantages revenue management modelling system, together and a cornerstone of its growth strategy. This active with a storage-specific data analytics platform growth strategy also strengthens and scales the continues to deliver efficiencies and enhance National Storage operating platform which drives scalability across the operating platform. With our efficiencies across the business. operational state structure in place, significant improvements were made through efficiency programs NUMBER OF TOTAL NLA and the rollout of a new revenue training package to REGION CENTRES (SQM) all centre and contact centre staff. Conversion rates Brisbane 2 11,900 across all channels increased this year due to improved Gold Coast 2 4,100 data analysis and stronger operational leadership. As the portfolio continues to grow, the NSR operating Sunshine Coast / Noosa 1 5,700 model will continue to evolve in order to meet the Melbourne 6 22,600 challenges of trading environments, and to optimise Sydney 3 7,800 operating performance through automation Perth 3 16,200 and efficiency programs. Our ongoing strategic partnerships with ParcelPoint and Hubbed, Australia’s Launceston 2 4,900 largest network of locations for parcel collection, Wellington (NZ) 1 4,700 and U-Haul, a leading national trailer rental provider, TOTAL ACQUISITIONS 20 77,900 continue to drive foot traffic and generate awareness of centres in local areas.

This year, we introduced a number of bulk buys in our WINE ARK packaging range and revenue in this area has been Wine Ark, Australia’s largest wine storage provider is growing year-on-year. Other ancillary income streams part of the National Storage group and houses over including insurance and vehicle/trailer hire continued two million bottles of fine wine across 15 centres for to increase across the year and deliver important clients located in over 30 countries. There are few additional revenue to the model. The operations businesses in Australia with more experience when management team maintain a focus on driving it comes to storing and managing premium wine. Revenue per Available Square Metre (REVPAM) using Throughout FY20 Wine Ark continued to strengthen a balanced approach to rate per square metre its relationship and involvement in the greater and occupancy growth on an individual centre and wine trade supporting the Wine Communicators unit type basis. At 30 June 2020, REVPAM across the of Australia, Sommeliers Association of Australia, Australian portfolio on a like-for-like basis (105 owned Wine Australia and Commanderie de Bordeaux centres at June 2018, excluding developing centres) (Australian Chapter). was $195/sqm (June 2019: $203/sqm). Occupancy across the portfolio on a like-for-like basis decreased slightly to 77.8% (June 2019: 81.2%).

National Storage Robina

Annual Report 2019 / 2020 21 MARKETING AND CUSTOMER EXPERIENCE Growing awareness, engagement and conversion were once again key drivers of the marketing strategy during the year. National Storage has committed to investing in a new digital presence in order to create a fresh, clean and simple customer experience with a focus on ensuring that our e-commerce offering is in line with industry best practice. The importance of delivering an engaging and user-friendly online experience has seen the business invest in the development of a new website. The launch commenced in December 2019, enabling customers to book and pay across all device types. We have since seen improved online conversion rates and continue to user test the new site and make changes to ensure an industry best online user experience. This year we moved away from external digital agencies, and are now managing our paid search, search engine optimisation (SEO) and sponsorship campaigns internally. We employ an in-house digital marketing team and have seen significant improvements across all digital platforms in enquiry and conversion numbers. The improved results combined with detailed analysis on customer behaviour assist our decision-making process across all revenue streams. Our improved social media and public relations strategy has significantly increased online engagement. Our sponsorship portfolio also continues to be an important focus, driving above the line brand awareness and differentiation in both Australia and New Zealand. As a result of the integration of our new Customer Relationship Management (CRM) tool, we have commenced regular Electronic Direct Mail (eDM) communication with our customer databases, promoting retail campaigns and packaging sales, along with important customer updates.

SUSTAINABILITY This year will see the release of National Storage’s fourth stand-alone sustainability report. The report is expected to be released by early October 2020, prior to National Storage’s AGM and will be published online at www.nationalstorageinvest.com.au. The report will detail National Storage’s performance across environmental, social and governance aspects of the organisation as well as our overall vision and strategy. This will ensure that we set realistic and achievable goals and appropriate sustainability targets in the short, medium and long-term.

Annual AnnualReport Report2019 / 20202019 / 2020 23 Board of Directors

Independent Non-Executive Chairman Independent Non-Executive Director BCom BE (Hons) MBA BEc

Laurence has extensive experience in funds management, finance Howard has over 30 years’ involvement in the Australian and investment. Until 2009 he was an executive with Queensland property industry, as an analyst, investor and fund manager. Investment Corporation (QIC). During his twenty one years with He is now a professional company director and consultant QIC he served in various senior positions including Head of Global to the property funds industry. Howard co founded Property Real Estate where he was responsible for a portfolio of $9 billion. Investment Research Pty Ltd (PIR) in 1989, which during the 1990s Laurence was also a long-term member of QIC’s Investment was considered a leading researcher of both listed and unlisted Laurence Brindle Strategy Committee. He provides advice to a number of investment Howard Brenchley property funds. In 1998 Howard was instrumental in establishing institutions on real estate investment and funds management the funds management business of APN Property Group Limited. matters. Laurence holds a Bachelor of Engineering (Honours) and During this period he was responsible for the establishment and a Bachelor of Commerce from the University of Queensland, and operations of a number of funds investing both directly and a Master of Business Administration from Cass Business School, indirectly in real estate. Howard is currently a Non-Executive London where he graduated with distinction. He is a former Director of the ASX listed APN Property Group Limited (APD) Chairman of the Shopping Centre Council of Australia and a former and is also a non executive director of APN Funds Management director of Westfield Retail Trust and , which owns, Limited, responsible entity for ASX listed APN Industria REIT (ADI) operates and develops Westfield shopping centres in Australia and APN Convenience Retail REIT (AQR). Until July 2017, APN and New Zealand. Laurence is also currently the Non-Executive Funds Management Limited was also responsible entity for Chairman of the listed entity, Waypoint REIT. Laurence serves on the Generation Healthcare REIT (GHC). Howard is a member of the Audit and Risk Committees and is Chairman of the Nomination and Audit and Risk Committees. Remuneration Committees

Independent Non-Executive Director Independent Non-Executive Director BSc (Maths) GradDipCorpFin Grad Dip Proj Mgmt

Anthony is an experienced finance and business executive with Steven Leigh has more than 30 years’ experience in the real estate an extensive background in banking and business management. investment management and development industry. He joined Prior to accepting his directorship with National Storage, QIC Global Real Estate in 1991 and was a key member of the senior Anthony held numerous leadership roles with a major trading executive team that acquired and created through development a bank principally in business, corporate and institutional banking. portfolio of high-quality retail and commercial assets in Australia, USA He is actively involved in the business community through and the UK. Steven has had significant experience in the wholesale Anthony Keane Non-Executive Director and Advisory Board roles, and finance Steven Leigh funds management business through various market cycles and advisory consultancies. He is a Director of Queensland Symphony conditions and has a strong background in retail, commercial Orchestra Pty Ltd and EMvision Medical Devices Ltd. Anthony has and industrial property with a particular focus on shopping centre a Bachelor of Science (Mathematics) from University of Adelaide acquisitions and redevelopments. After time as the Managing Director and a Graduate Diploma in Corporate Finance from Swinburne. of Trinity Limited, and later Head of Australia for LaSalle Investment He is a Fellow of the Financial Services Institute of Australasia, a Management, Steven re-joined QIC as Managing Director QIC Graduate of the Australian Institute of Company Directors and Global Real Estate in 2012 where he was responsible for the group’s a Fellow of the CEO Institute. Anthony acts as Chairman of the $20bn plus property portfolio. Steven is a Non-Executive Director of Audit and Risk Committees and is a member of the Nomination ASX-listed company, Scentre Group Limited, is a founding member and Remuneration Committees. of Male Champions of Change established by the Property Council of Australia and he has qualifications in real estate valuation and project management. Steven is a member of the Remuneration and Nomination Committees.

Annual Report 2019 / 2020 25 Board of Directors / Executives

Managing Director Chief Financial Officer BA LLB Grad Dip Project Mgmt (Hons) BBus CPA GAICD

A founder of the National Storage business, Andrew has over 25 Stuart joined National Storage in late 2014, with extensive years' of specific self-storage industry expertise including in the experience in the energy sector in coal and gas fired areas of acquisitions, developments, integration and operation power generation. He has held wide ranging finance and of ‘greenfield’ and developed self-storage centres. Andrew is a commercial management roles, including as Commercial qualified solicitor who has been admitted to the Supreme Court Manager for Energy Developments Limited. Prior to this, Stuart of Queensland. He has had extensive experience in the fields of was Commercial Manager on the delivery of a multi-site gas Andrew Catsoulis finance, commercial and property law during his tenure at major Stuart Owen fired power generation project and micro LNG plant. He has law firms both in Australia and overseas. He is also a qualified significant experience in project financing, mergers and project manager and has considerable property development acquisitions and project development. Stuart holds a Bachelor of experience both within the storage industry and in broader Business, is a Certified Practising Accountant and is a graduate markets. Andrew was instrumental in the successful acquisition of the Australian Institute of Company Directors. and integration of the original pre-existing Group portfolio and led the Company through the IPO and planned and negotiated the acquisition of the Southern Cross portfolio in 2016. He has led the company in its growth from a single centre in 1996 to over 190 centres today and has been primarily responsible for charting its strategy over that period.

Executive Director & Company Secretary LLB (Hons) BBus (Intl) GAICD FGIA

Claire was appointed an Executive Director in July 2017 and has been the principal Company Secretary of National Storage since November 2015. She was appointed Head of Legal & Governance in June 2020 and now oversees the legal, governance and risk functions of the organisation. Claire holds legal and international business qualifications and is admitted as Claire Fidler a solicitor of the Supreme Court of Queensland. Claire has twenty years’ experience in corporate and commercial law, both in private practise and in-house. She practiced in the litigation, resources and corporate areas of two large law firms and as Corporate Counsel and Company Secretary at Coal Australia, prior to joining National Storage. Claire has also worked in corporate compliance with the Australian Securities and Investments Commission. Claire is a Graduate of the Australian Institute of Company Directors and a Fellow of the Governance Institute of Australia and is a Non-Executive Director of Spacer Marketplaces Pty Limited.

Annual Report 2019 / 2020 27 Corporate Governance

The National Storage Boards are responsible for ensuring that the organisation has an appropriate corporate governance framework in place to protect and enhance the entity’s performance and build sustainable value for securityholders. The corporate governance framework is based on the ASX Corporate Governance Council’s Corporate Governance Principles and Recommendations. More information is provided in NSR’s 2020 Corporate Governance Statement, which can be found online at www.nationalstorageinvest.com.au.

Annual Report 2019 / 2020 29

KEY HIGHLIGHTS Group FY20 FY19 Change Directors’ Report Total Revenue $177.9m $159.2m 12% IFRS profit after tax $121.8m $144.8m (16%) Earnings per stapled security 14.67cps 21.59cps (32%) Underlying earnings(1) $67.7m $62.4m 9% Underlying earnings per stapled security(1) 8.3cps 9.6cps (13.5%) Net operating cashflow $89.5m $93.3m (4%) Distribution per security 8.1cps 9.6cps (15.6%)

At June At June Portfolio Change 2020 2019 Number of Centres owned/managed & licenced (Total) 184/4 (188) 163/6 (169) 21(2) (19) Australian occupancy (2) 77.8% 81.2% (3.4%) New Zealand occupancy 84.7% 85.7% (1.0%) Like for like Revenue per available metre (REVPAM)(2) $195 $203 (4.0%) Weighted Average Primary Cap Rate 6.49% 6.85% (0.36%) Assets Under Management (AUM)(3) $2.28b $1.95b 17% Portfolio Valuation Uplift $67m $136m (51%) Acquisitions / Centres(4,5) $204m/20 $358m/35 ($154m)/(15) NLA (sqm) 946,000 887,000 7%

At June At June Balance Sheet Change 2020 2019 Total Assets(5) $2.64b $2.39b 10% Debt drawn(5) $681m $848m ($167m) Interest Rate Hedges(5) $507m $470m $37m Gearing 25% 33% (8%) Weighted average cost of debt 1.9% 3.1% (1.2%) Weighted average debt tenor (years) 2.8 4.0 (1.2) NTA $1.65 $1.63 1.2%

PRINCIPAL ACTIVITIES NSR is the first and only internally managed and fully integrated owner and operator of self-storage centres to be listed on the ASX. NSR is the largest self-storage owner/operator across Australia and New Zealand, with 194 self-storage centres under operation, management or licence, tailoring storage to over 70,000 customers.

NSR has grown its portfolio of owned, managed and licenced centres from 62 centres in December 2013 to 194 centres at the date of this Directors’ Report, with additional centres expected to settle in the coming months. NSR now manages approximately 95,000 storage units across approximately 950,000 square metres of net lettable area in Australia and New Zealand. Assets Under Management (AUM) have increased by 17% during the Reporting Period to $2.28 billion as at 30 June 2020.

Of the 194 self-storage properties in the NSR portfolio at the date of this report, ownership is as follows: • 176 self-storage centres owned by NSPT • 14 self-storage centres operated as long-term leasehold centres (Leasehold Centres) • 2 third party managed centres • 2 licenced branding rights centres in New Zealand

NSR operates a focused business model encompassing a “Four Pillar” growth strategy, focussing on Organic Growth, Acquisitions, Development and Expansion with an overarching focus on Technology and Innovation.

1 Underlying earnings is a non-IFRS measure (unaudited), see table within Operating Results for reconciliation 2 Same centre 30 June 2018 (105 centres), excluding WineArk, New Zealand and developing centres 3 Investment properties (including Assets held for sale) net of finance lease liability 4 Excluding transaction costs 5 NZD/AUD exchange rate of 1.07 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 31 Annual Report 2019 / 2020 31

BUSINESS STRATEGY CASH MANAGEMENT

NSR’s obective is to deliver investors a stable and growing income stream from a diversified portfolio of Cash and cash euivalents as at 30 June 2020 were 90 million compared to 1 million at 30 June highualit selfstorage assets and to drive income and capital growth through active asset and 2019 which included cash raised b the capital raise undertaken on 2 June 2019 prior to the portfolio management including the acuisition development or redevelopment and portfolio repament of debt facilities Subseuent to 30 June 2020 the maorit of the cash balance has been reccling of selfstorage centres utilised to facilitate further acuisitions and provisioned for pament of the distribution on September 2020 Net operating cashflow for the ear was 9 million 2019 933 million The ke drivers of the business are During the ear NSR successfull completed a capital raising of approximatel 3 million b wa of an • Organic Growth NSR achieves organic growth through a combination of occupanc and rate institutional placement and a Securit Purchase Plan The purpose of the euit raising was to increases assessed on an individual centre basis strengthen the balance sheet replenish investment capacit and provide additional funding flexibilit • Acuisitions NSR has executed over 120 highualit acuisitions since its IPO in 2013 – a growth to ensure the organisation had certaint of funding beond the expected period of volatilit as a result rate unmatched in the Australasian market of the COID19 pandemic NSR took advantage of the Temporar Extra Placement Capacit of 2 implemented under AS isting Rule 11 • Development and Expansion NSR has a highl developed and proven inhouse expertise which enables it to identif negotiate and deliver strategic development and expansion proects in an An interim distribution of cents per stapled securit 30 million was paid on 2 Februar 2020 with efficient and effective manner an estimated final distribution of 3 cents per stapled securit 3 million declared on 1 June 2020 with a pament date of September 2020 totalling a full ear distribution of 1 cents per stapled • Technolog and Innovation NSR leads the Australasian storage industr with new technolog securit against underling earnings per securit of 3 cents and innovation proects designed to improve operational efficienc and enhance the customer and emploee experience providing an important competitive advantage over its peers During the Reporting Period NSR once again offered a Distribution Reinvestment Plan DRP which Further details on these ke business drivers can be found elsewhere in the NSR 2020 Annual Report enables eligible securitholders to receive part or all of their distribution b wa of securities rather than cash REVIEW AND RESULTS OF OPERATIONS For the December 2019 interim distribution approximatel 22 of eligible securitholders b number of The Financial Statements of NSR are prepared in compliance with Australian Accounting Standards securities elected to receive their distributions as securities totalling approximatel 1 million The DRP and the reuirements of the Corporations Act 2001 Cth price was set at 213 which resulted in 3092 new securities being issued

OPERATING RESULTS The June 2020 final distribution has seen approximatel 21 of eligible securitholders b number of securities elect to receive their distributions as securities totalling approximatel 1 million The DRP IFRS Profit after tax for the Reporting Period was 121 million with EPS of 1 cents Underling price was set at 19 which resulted in approximatel 000000 new securities being issued earnings increased b 9 to million Underling earnings per stapled securit was 3cps for the 2020 financial ear and was impacted b delas in oint venture development income as a result NSR’s finance facilities are structured on a “Club” arrangement involving the four maor Australian of the takeover activit in the three months up to COID19 and then COID19 which also impacted banks and a maor Australian superannuation fund During the ear NSR introduced JP organ into the on short term operational results The impact on operations was relativel minor and manifested banking group to increase the available banking limits and enhance the diversit of the funding group through a drop in total occupanc including etup centres of approximatel 2 which has been JP organ have committed a 100 million facilit which is currentl in the process of having a number recouped as at the date of this Report with total occupanc increasing 2 since 1 Jul 2020 of conditions precedent to drawdown satisfied The Consolidated Group’s borrowing facilities are AUD 930 million and ND 22 million As at the Reporting Date AUD euivalent of approximatel 1 $m FY20 FY19 million was undrawn and available NSR activel manages its debt facilities and continues to increase IFRS Profit after tax 121 1 these when and where reuired to ensure that NSR has adeuate capacit for future acuisitions and Plus tax expensebenefit 23 03 working capital reuirements NSR’s weighted average debt tenor as at the Reporting Date is 2 Plus restructure and other nonrecurring costs 3 1 ears a reduction from 0 ears as at 30 June 2019 Debt refinancing activities were paused through Plus contracted gain in respect of sale of investment propert 30 39 the A activities and COID19 and have recommenced with the aim of extending NSR’s debt tenor Plus amortisation of interest rate swap reset 01 beond ears NSR’s gearing level at 30 June 2020 was 2 against target gearing range of 2 ess fair value adustment 30 0 providing flexibilit and the abilit to act expeditiousl on acuisition opportunities as the arise ess lease diminution on leasehold investment properties 33 3 Underlying Earnings $67.7 $62.4 NSR maintains interest rate hedges in accordance with NSR’s hedging polic This hedging polic is eighted average securities on issue refer Note 19 19332 03191 reviewed on a regular basis Additional interest rate hedges were entered into during the ear to Underlying earnings per stapled security 8.3cps 9.6cps continue the prudent management of NSR’s interest rate risks Following the euit raising undertaken in a 2020 NSR took advantage of the low interest rate environment and reset its Australian and New Total revenue increased b 12 to 19 million Occupanc across the June 201 portfolio excluding ealand swap book The cost of the reset was 13 million with the average swap rate reduced b New ealand and developing centres suffered as a result of COID19 and decreased to down approximatel 0 As at the Reporting Date interest rate hedges totalling A07 million were in place from 12 at 30 June 2019 New ealand occupanc was also impacted b COID19 and with expir dates ranging from 02 ears to 2 ears decreased to down from at 30 June 2020 This was offset b strong occupanc growth in the etUp centres those recentl built or expanded resulting in total occupanc reducing b 2 ACQUISITIONS AND INVESTMENTS

These results demonstrate the highl resilient nature of selfstorage as an asset class and are a NSR considers its abilit to acuire and integrate ualit selfstorage assets to be one of the ke drivers testament to the proactive response provided by NSR’s management team, which limited the impact of its growth strateg and success to date NSR’s dedicated inhouse acuisitions team has continued of losses related to the COID19 pandemic Given the challenging economic conditions that have to identif facilitate and transact on acuisitions that are considered to be appropriate for inclusion in been experienced b man of its residential and businesses customers during COID19 it is the NSR portfolio NSR criticall assess each potential acuisition against criteria such as encouraging to see that NSR’s portfolio has uickl returned to positive occupanc growth in June Jul • location and surrounding demographics of local catchment area and August recovering a large percentage of the occupanc that was lost during the initial COID19 • competition and potential for future competition within the primar 3km and secondar lockdown Same centre revenue per available metre REPA decreased to 19sm from km competitive radial areas 203sm at June 2019 driven b the loss in occupanc due to COID19 Rate remained strong at • exposure to passing traffic – tpicall a minimum of 30000 cars per da targeted 22sm a slight reduction from 2sm at June 2019 The COID19 situation remains • build ualit and opportunities for value adding such as expansion potential surplus land unpredictable and NSR will continue to monitor the situation closel and is well positioned to respond occupanc runwa or potential for rate per suare metre improvement and uickl and effectivel to an ongoing impacts on operating performance

Underling earnings is a nonIFRS measure unaudited DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 32 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 33 Annual Report 2019 / 2020 33

• proximity to maor drivers of storage demand such as retirement villages ne housing • development and epansion activity focsed on high ality new selfstorage developments in development and or medium density apartment or tonhouse developments and maor ey locations and evalating its eisting portfolio for epansion, development or re shopping centres. development opportnities, while contining to eplore portfolio recycling opportnities and • technology and innovation – harnessing new technology and innovation to bring frther The year ended 30 June 2020 as impacted by the takeover activity as ell as COID. Despite efficiencies and economies of scale to NSR’s existing business model. these challenges NSR continued ith the execution of its focused acuisition strategy ith a resultant 20 ne centres and 2 development sites acuired during the Reporting period totalling approximately 220 million. Since Reporting Date to the date of this Directors’ Report a further seven centres valued at DIVIDENDS AND DISTRIBUTIONS 3 million have settled ith one additional centre valued at million expected to settle by the end NSR has paid or declared distribtions totalling cents per stapled secrity for the Reporting Period, of September 2020. comprising

NSR revalues all assets each Reporting Period through a combined process undertaken by both • An estimated final distribtion of 3 cents per stapled secrity for the months to 30 Jne 2020 external valuers and the Directors valuations based on valuations and methodologies from The distribtion is epected to be paid on September 2020 and is epected to contain a ta independent valuers m3 Property and Urbis. During this process the eighted average primary deferred component capitalisation rate reduced 3 basis points to . and the value of the 30 June 20 portfolio • An interim distribtion of cents per stapled secrity for the period Jly 20 to 3 increased by million or 3.. This is despite the valuation process being undertaken at the height of December 20 which was paid on 2 Febrary 2020 which inclded a ta deferred the COID crisis and this timing negatively impacting on 30 June 2020 valuations. Hoever the said component impact as relatively minor and trading conditions have improved considerably since the time that the valuations ere completed ith a resultant improvement in valuations expected to be experienced in OPTIONS OVER STAPLED SECURITIES the current period subect to any further unforeseen impacts from the COID pandemic. No options over issed stapled secrities or interests in a Controlled Entity have been granted in NSR dring the Reporting Period There are no options in stapled secrities otstanding as at the date of this Acquisitions for the Year Ended 30 June 2020 report Number of Region NLA (Sqm) Centres ENVIRONMENTAL REGULATION risbane 2 00 NSR’s operations are not reglated by any environmental law of the Commonwealth or a State or old Coast 2 00 Territory that is enacted specifically for NSR However, as part of its operations, NSR mst comply with broader environmental laws NSH management on behalf of NSR has in place procedres to identify Sunshine Coast 00 and ensre compliance with sch laws inclding identifying and obtaining of necessary approvals, consents or licences Sydney 3 00 There have been no nown material breaches dring the Reporting Period of any environmental laws elbourne 2200 to which NSR is sbect Perth 3 200 ENVIRONMENTAL, ECONOMIC AND OTHER SUSTAINABILITY RISKS aunceston 2 00 NSR recognises that its operating activities and strategic goal of delivering secrityholder growth and retrns epose it to potential riss NSR management taes a proactive approach to ris ellington N 00 managementelimination and recognises the importance of a strong ris cltre which is instilled and lead by the oard and the senior eective team so as to form a core tenet of the organisation Total 20 77,900 Ris is managed centrally to minimise potential adverse effects on the financial performance of NSR and protect longterm secrityholder vale, and its broader corporate reptation A copy of NSR’s Risk anagement Policy can be fond at wwwnationalstorageinvestcoma INVESTMENT IN JOINT VENTURES AND ASSOCIATES The Head of egal overnance is responsible for management of NSR’s risk function and in turn NSR as a cornerstone investor in the Australia Prime Storage Fund APSF ith an euity interest of reports to the anaging Director and the Ris Committee The Ris Committee is charged with ris 2.. APSF as established to facilitate the development and onership of premium selfstorage oversight and reports to the fll oard The fll oard is then actively involved in the ltimate review of centres in select maor cities around Australia over the life of the fund. APSF focused its activity in inner and determination of ris to within sensible tolerances city markets here there has been demand for a premium storage product developing ne institutional grade assets ith stateoftheart facilities and freehold tenure. Potential riss faced by NSR inclde bt are not limited to

In July 20 NSR contracted ith APSF to purchase the remaining three assets in the fund Albion elvin RISK rove and Canterbury for million hich ere subseuently settled. Folloing the sale of the last Strategic Risk Poor development and or eection of bsiness strategy by the eective centre the fund as ound up. management team can lead to the ris of loss and or poor performance To mitigate this ris, strategies are developed by the relevant responsible eective or senior officer These are then In June 20 NSR ith Bryan Family Group (“BFG”) acuired a combined commercial and selfstorage reviewed and discssed, as appropriate, by other eective officers and approved by the development site at iggera aters on the old Coast. Construction of a multilevel stateoftheart anaging Director Strategic decisions of a significant natre are frther pt before the oard and selfstorage facility has commenced and construction is expected to be completed in late calendar discssed in detail and reire oard approval The senior eective team meets a nmber of times year 2020. each year to discss strategy and ensre that it remains crrent and appropriate This allows management to ensre it is employing strategies that are pdated for changes in the operating NSR has been appointed to manage the iggera aters proect and ill generate income from its environment of the bsiness provision of a range of services including design and development proect management and Economic Conditions Flctations in economic conditions inclding consmer confidence may corporate administration. adversely impact pon demand for storage space aterial macroeconomic events occrring or any significant trading downtrns de to factors beyond the control of management have the LIKELY DEVELOPMENTS potential to negatively impact on forecast trading performance. The results of NSR’s operating NSR continues to utilise its position as Australias first and only AS listed pure play fully integrated activities are dependent on the performance of the properties in which it invests and those it sector specific selfstorage REIT to continue to execute its stated “Four Pillars” strategy. This embodies: manages on behalf of other parties This performance in trn depends on economic factors these • organic groth through increases in rate and occupancy at an individual centre level inclde economic growth rates, inflation rates and taation levels There are also indstry and • groth by acuisition of uality storage centres across Australia and Ne ealand location specific riss to consider, inclding competitor behavior NSR mitigates the potential

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RISK RISK impacts of fluctuating economic conditions by seeing to maintain a strong and conservative these underlying factors could lead to an increase in the cost of funding limit the aailability of balance sheet and financial position. funding and increase the ris that NSR may not be able to refinance its debt andor interest rate Operational Risk Ris of loss due to its overall operations and management of other riss exists as a hedges before expiry or may not be able to refinance them on substantially the same terms as the function of any operating business. NSR aims to ensure that the necessary processes, training and existing facility or hedge instruments. If alternatie financing is not aailable this could adersely supervision are in place and effected to eliminate such loss wherever possible. The ris of loss from affect NSR’s ability to acquire new properties and to fund capital expenditure, and NSR may need to system failures is reduced through system bacups and disaster recovery contingency procedures, realise assets at less than aluation hich may result in financial loss to NSR. which aim to ensure the maintenance of NSR’s critical data availability. Leasehold interests NSR holds lease agreements ith certain third parties hich allo it to operate General commercial property risks Riss commonly associated with commercial property storage centres from these properties. ease terms for these properties are typically long (greater investment apply equally to NSR, including levels of occupancy, capital expenditure requirements, than 0 years). Hoeer there is no guarantee that these lease arrangements ill be able to be development and refurbishment ris, environmental and compliance issues, changes to government reneed upon expiry or if so on suitable terms to NSR. and planning regulations, including oning and damage caused by flood or other extreme weather Environmental issues Unforeseen enironmental issues may affect the properties in the property to the extent that it is not or could not be insured against. NSR utilises a comprehensive due portfolio oned by NSR. These liabilities may be imposed irrespectie of hether or not NSR is diligence process when acquiring centres to mitigate or eliminate ris where possible. responsible for the circumstances to hich they relate. NSR may also be reuired to remediate sites Tenure Storage agreements are typically month to month and there is no guarantee customers will affected by enironmental liabilities. The cost of remediation of sites could be substantial. If NSR is renew or that other customers will be found to tae their place upon departure. To mitigate this ris, not able to remediate the site properly this may adersely affect its ability to sell the releant customer relationships are carefully managed to maximise duration of stay and highly developed property or to use it as collateral for future borroings. aterial expenditure may also be reuired to mareting and management systems are in place to maximise conversion of new customer enquiries comply ith ne or more stringent enironmental las or regulations introduced in the future. and to continue to maintain and build occupancy at an individual centre level. Data and Cyber Attack Loss – During the course of its operations NSR is reuired to handle data from Competition Entry by new competing storage centres or discounting by existing storage centres arious sources including sensitie customer data. As a result there is the possibility that data could may adversely impact upon occupancy and rental rates on a centre specific basis. While there are be either damaged or lost. This creates the ris of potential legal exposure from both commercial barriers to entry for new competition, NSR constantly monitors its competitors activities to ensure third parties and regulators depending on the nature and the extent of any possible loss or damage pricing and terms remain competitive. to the data. There is also the ris that NSR could suffer a cyber attac from a third party that could Valuations - Valuations ascribed to NSR’s assets will be influenced by a number of ongoing factors disrupt its operations and functionality or result in the leaing of sensitie data. NSR employs state of including supply and demand for selfstorage centres and general property maret conditions. the art cyber security systems processes and consultants in order to attempt to minimise this ris. aluations represent the analysis and opinion of qualified experts at a certain point in time. There is Climate Change Extreme eather eents or progressie damage from climate related causes may no guarantee that a property will achieve a capital gain on its sale or that the value of the property cause loss to NSR through either physical impact on storage centres or disrupting operations and will not fall as a result of the assumptions on which the relevant valuations are based proving to be attendant income. NSR has enacted a specific regular reie process for its centres to ensure such incorrect. impacts or their lielihood is mitigated to the maximum extent possible. aterial expenditure may Property liquidity Self storage centres are property based illiquid assets and subect to supply and also be reuired to comply ith ne or more stringent las or regulations introduced in the future. demand factors dependent upon prevailing maret conditions. As a result it may not be possible for Impact of COVID-19 The eents relating to COID hae resulted in unprecedented restrictions NSR to dispose of assets in a timely or price accretive fashion should the need to do so arise. and locdons including in relation to domestic and international trael and general disruption to Future acquisitions and expansions NSR may consider opportunities to mae further acquisitions of business actiities. These restrictions hae been imposed by Australian and Ne ealand state selfstorage assets. NSR may also develop and expand the lettable area at a number of NSR’s proincial and federal goernments and international goernments and regulatory authorities centres. The rate at which NSR is able to expand will reflect maret forces and the availability of and/or implemented as a matter of best practice during the ongoing crisis. While all of NSR’s centres capital at the time. Forecast distributions may be affected by such actions. The riss faced by NSR in hae remained open and operational throughout the COID pandemic the eents relating to relation to any future development proects will depend on the terms of the transaction at the time. COID19 may have a material adverse effect on, or cause a material adverse change to, NSR’s There can be no assurance that NSR will successfully identify, acquire and integrate further self business. Gien the high degree of uncertainty surrounding the extent and duration of COID it is storage assets, or successfully implement acquisitions on time and on budget. Furthermore, there is not currently possible to assess the full impact of COID on the NSR business. There is also no guarantee that any acquisition will perform as expected. Future acquisitions may also expose continued uncertainty as to the duration and further impact of COID including (but not limited NSR to unanticipated business riss and liabilities. to) in relation to goernment regulatory or health authority actions or stoppages locdons Personnel risk NSR relies upon the expertise and experience of the senior management team. As a uarantines trael restrictions and the impact on global economies. There is no certainty that consequence, if the services of ey personnel were no longer available this may have an adverse property values or NSR’s business activities will normalise to a level existing prior to the impact of impact on the financial performance of NSR. However, NSR’s senior management team are COID (or ho long such normalisation could tae). If the duration of eents surrounding COID considered internally to be stable and committed and succession planning is undertaen are prolonged NSR may need to tae additional measures in order to respond appropriately. periodically by the NSH oard and anaging Director. Interest rate fluctuations and derivative exposure Unfavourable movements in interest rates could lead to increased interest expense to the extent that these rates are not hedged. NSR uses DIRECTORS derivative instruments to hedge a percentage of its exposure to interest rates however the interest rate movements could still result in an adverse effect on financial performance. NATIONAL STORAGE HOLDINGS LIMITED Workplace health and safety There is a ris that liability arising from occupational health and safety The NSH Directors in office during the Reporting Period, or appointed prior to the date of this Directors’ matters at a property in NSR’s portfolio may be attributable to NSR as the registered proprietor. To Report and continuing as at the date of this Directors’ Report are set out below. the extent that any liabilities may be incurred by NSR, this may impact upon the financial position and performance of NSR to the extent not covered by insurance. In addition, penalties may be NAME POSITION imposed upon NSR which may have an adverse impact on NSR. NSR has a dedicated focus on aurence Brindle NonExecutie Chairman (Appointed Noember 203) health and safety including comprehensive reporting to assist in the mitigation or elimination of such riss and eep our team members, customers and contractors safe. Andre Catsoulis anaging Director (Appointed Noember 203) Insurance risk - There is no certainty that appropriate insurance will be available for all riss on Anthony eane NonExecutie Director (Appointed Noember 203) acceptable commercial terms or that the cost of insurance premiums will not continue to rise. Some Hoard Brenchley NonExecutie Director (Appointed 2 Noember 20) riss are not able to be insured at acceptable premiums. Examples of losses that are generally not insured against include war or acts of terrorism and natural phenomena. If any of NSR’s assets are Steen eigh NonExecutie Director (Appointed 2 Noember 20) damaged or destroyed by an event for which NSR does not have cover, or a loss occurs which is in Claire Fidler Executie Director (Appointed July 20) excess of the insured amounts, NSR could incur a capital loss and lost income which could reduce returns for holders of stapled securities. Any failure by the company or companies providing insurance (or any reinsurance) may adversely affect NSR’s right of recovery under its insurance. Funding NSR’s ability to raise funds from either debt or equity sources in the future depends on a number of factors, including the state of debt and equity marets, the general economic and political climate and the performance, reputation and financial strength of NSR. Changes to any of

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NATIONAL STORAGE FINANCIAL SERVICES LIMITED (NSFL) Howard Brenchley, Independent Non-executive Director BEc NSFL was appointed as responsible entity on 10 November 201. The Directors of NSFL in office during the Reporting Period, or appointed prior to the date of this Directors’ Report, and continuing as at the Howard has over 30 years’ involvement in the Australian property industry, as an analyst, investor and date of this Directors’ Report are set out below. fund manager. He is now a professional company director and consultant to the property funds industry. Howard cofounded Property Investment Research Pty td (PIR) in , which during the NAME POSITION 1990’s was considered a leading researcher of both listed and unlisted property funds. In Howard Laurence rindle NonExecutive Chairman appointed 1 July 201 was instrumental in establishing the funds management business of APN Property roup imited. During this period he was responsible for the establishment and operations of a number of funds investing both Andrew Catsoulis anaging Director appointed 1 July 201 directly and indirectly in real estate. Howard is currently a nonexecutive director of the ASlisted APN Anthony eane NonExecutive Director appointed 1 July 201 Property roup imited (APD) and is also a nonexecutive director of APN Funds anagement imited, Howard renchley NonExecutive Director appointed September 201 responsible entity for ASlisted APN Industria REIT (ADI) and APN Convenience Retail REIT (AR). Until July 20, APN Funds anagement imited was also responsible entity for eneration Healthcare REIT Steven Leigh NonExecutive Director appointed September 201 (HC). Claire Fidler Executive Director appointed 1 July 201 Howard is a member of the Audit and Ris Committees. Steven Leigh, Independent Non-executive Director

DIRECTORS’ QUALIFICATIONS, EXPERIENCE AND SPECIAL RESPONSIBILITIES Grad Dip Proj Mgmt

Boards of National Storage Holdings Limited and National Storage Financial Services Limited Steven Leigh has more than 30 years’ experience in the real estate investment management and development industry. He oined IC lobal Real Estate in and was a ey member of the senior Laurence Brindle, Independent Non-executive Chairman executive team that acuired and created through development a portfolio of highuality retail and BCom, BE (Hons), MBA commercial assets in Australia, USA and the U. Steven has had significant experience in the wholesale funds management business through various maret cycles and conditions and has a strong Laurence has extensive experience in funds management, finance and investment. Until 2009 he was bacground in retail, commercial and industrial property with a particular focus on shopping centre an executive with Queensland Investment Corporation QIC. During his twentyone years with QIC he acuisitions and redevelopments. After time as the anaging Director of Trinity imited, and later served in various senior positions including Head of Global Real Estate where he was responsible for a Head of Australia for aSalle Investment anagement, Steven reoined IC as anaging Director of portfolio of $9 billion. Laurence was also a long term member of QIC’s Investment Strategy Committee. QIC Global Real Estate in 2012 where he was responsible for the group’s $20bn plus property portfolio. He provides advice to a number of investment institutions on real estate investment and funds Steven is a nonexecutive director of ASlisted company, Scentre roup imited, and is a founding management matters. Laurence holds a achelor of Engineering Honours and a achelor of member of ale Champions of Change established by the Property Council of Australia. He has Commerce from the University of Queensland, and a aster of usiness Administration from Cass ualifications in real estate valuation and proect management. usiness School, London where he graduated with distinction. He is a former Chairman of the Shopping Centre Council of Australia and a former director of estfield Retail Trust and Scentre Group, which Steven is a member of the Remuneration and Nomination Committees. owns, operates and develops estfield shopping centres in Australia and New ealand. Laurence is also currently the Nonexecutive Chairman of the listed entity, aypoint REIT. Claire Fidler, Executive Director LLB (Hons), B Bus (Int), GAICD, FGIA Laurence serves on the Audit and Ris Committees and is Chairman of the Nomination and Remuneration Committees. Claire was appointed an Executive Director in July 20 and has been the principal company secretary Andrew Catsoulis, Managing Director of National Storage since November 20. She was appointed Head of egal overnance in June 2020 and now oversees the legal, governance and ris functions of the organisation. Claire holds legal BA, LLB, Grad Dip Proj Mgmt (Hons) and international business ualifications and is admitted as a solicitor of the Supreme Court of ueensland. Claire has over 10 years’ experience in corporate and commercial law in private A founder of the National Storage business, Andrew has over 2 years of specific selfstorage industry practice, having practiced in the litigation, resources and corporate areas of two large law firms. Prior expertise including in the areas of acuisitions, developments, integration and operation of ‘greenfield’ to oining National Storage, Claire was Corporate Counsel and Company Secretary at Rio Tinto Coal and developed selfstorage centres. Andrew is a ualified solicitor who has been admitted to the Australia. During this time, in addition to providing legal services to the business, she was responsible for Supreme Court of Queensland. He has had extensive experience in the fields of finance, commercial the corporate governance and ASX compliance of one of Rio Tinto’s listed subsidiaries as well as and property law during his tenure at maor law firms both in Australia and overseas. He is also a managing the corporate secretarial responsibilities of over 0 subsidiaries within the group and ualified proect manager and has considerable property development experience both within the providing oint venture support. Claire has also wored in corporate compliance with the Australian storage industry and in broader marets. Andrew was instrumental in the successful acuisition and Securities and Investments Commission. Claire is a raduate of the Australian Institute of Company integration of the original preexisting Group portfolio and led the Company through the IPO and Directors and a Fellow of the overnance Institute of Australia and is a nonexecutive director of planned and negotiated the acuisition of the Southern Cross portfolio in 201. He has led the Spacer aretplaces Pty imited. company in its growth from a single centre in 199 to over 190 centres today and has been primarily responsible for charting its strategy over that period. DIRECTORSHIPS OF OTHER LISTED COMPANIES Anthony Keane, Independent Non-executive Director BSc (Maths), Grad Dip Corp Fin Directorships of other listed companies held by current Directors in the three years immediately before the end of the financial year are as follows Anthony is an experienced finance and business executive with an extensive bacground in baning NAME COMPANY PERIOD OF DIRECTORSHIP and business management. Prior to accepting his directorship with National Storage, Anthony held aurence rindle aypoint REIT (ASPR) 0020 Current numerous leadership roles with a maor trading ban principally in business, corporate and institutional (Previously REIT (AS VVR)) baning. He is actively involved in the business community through NonExecutive Director and Advisory Howard renchley APN Property roup (ASAPD) Current oard roles, and finance advisory consultancies. He is a Director of Queensland Symphony Orchestra APN Funds anagement imited, Pty Ltd and ASXlisted Evision edical Devices Ltd. Anthony has a achelor of Science athematics responsible entity for from University of Adelaide and a Graduate Diploma in Corporate Finance from Swinburne. He is a APN Industria REIT (ASADI) 032203 Current Fellow of the Financial Services Institute of Australasia, a Graduate of the Australian Institute of APN Convenience Retail REIT (ASAR) 2220 Current Company Directors and a Fellow of the CEO Institute. And previously eneration Healthcare REIT (ASHC) 2020 – July 20 Anthony acts as Chairman of the Audit and Ris Committees and is a member of the Nomination and Steven eigh Scentre roup imited (AS SC) 0020 – Current Remuneration Committees. Anthony eane Evision edical Devices td (ASEV) 220 – Current

DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 3 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 3 Annual Report 2019 / 2020 39

DIRECTORS’ INTERESTS IN NSR SECURITIES CORPORATE OERNANCE NSH and the Responsible Entity have their own respective oards and constitutions. The relationship As at the date of this Directors’ Report, the interests of the Directors (including indirect interests) in the between NSH and the Responsible Entity is governed by a Cooperation Deed and anagement stapled securities of NSR were Agreement that allows NSH to provide ey services to NSF as Responsible Entity in exchange for a monthly fee. These services include finance and administrative services property management DIRECTOR DIRECT INDIRECT TOT provision of staff and euipment. aurence rindle 23 23 Anthony eane 0000 2 202 The NSH and Responsible Entity oards and NSH management are committed to achieving and Andrew Catsoulis 33 3003 2 demonstrating to securityholders high standards of corporate governance and to ensure NSH acts in Howard renchley 0 0 the best interests of its securityholders balanced with its broader community obligations. Steven eigh 2000 2000 Claire Fidler 200 200 An important component of the NSR corporate governance structure is the ASX Corporate Governance Principles and Recommendations (the “ASX Recommendations”). A statement of the extent of NSR’s compliance with the ASX Recommendations can be viewed on the NSR website at DIRECTORS’ EETINS www.nationalstorageinvest.com.au. Full copies of all NSR governance policies and Charters can also be found in the Governance section of the website. The number of meetings of directors of NSH (including meetings of subcommittees of directors) held during the Reporting Period and the number of meetings attended by each director were as follows INDENIFICATION AND INSURANCE OF DIRECTORS AND OFFICERS

The Company has agreed to indemnify all the Directors and executive officers of the Company and its DIRECTOR ORD UDIT RIS REUNERTION NOINTION group entities to the extent permitted by law for the amount of any liability loss cost charge COITTEE COITTEE COITTEE COITTEE damage expense or other liability suffered by the Director or executive officer as an officer of the aurence rindle () () () 3 (3) 3 (3) Company or group entity or as a result of having been an officer of the Company or any Group entity. Anthony eane () () () 3 (3) 3 (3) This includes any liability arising out of or in connection with any negligence breach of duty or breach Andrew Catsoulis () of trust (“Indemnity”). Howard renchley () () () Steven eigh () 3 (3) 3 (3) However the Indemnity does not extend to a claim in the nature of Claire Fidler () (a) a challenge to any rejection of a Director’s claim by the provider of the Company’s insurance Notes cover or . Figures in bracets indicate the number of meetings held whilst the director was in office or was (b) a crossclaim or a thirdparty claim for contribution or indemnity in and results directly from any a member of the relevant Committee during the Reporting Period. Figures not in bracets Proceedings in respect of which the Director has made a claim under the Indemnity. indicate the number of meetings or Committee meetings that the director attended. 2. r. Catsoulis and s Fidler attend Nomination Remuneration Ris and Audit Committee Deeds of indemnity to effect the above have been formally entered into by the Company and each meetings by invitation. of the Directors. 3. The Company has an Investment Committee Charter to govern an Investment Committee. The oard has determined that at this time the full oard will act as the Investment Committee The Deeds of Indemnity reuire the Company to obtain a bac to bac indemnity to the Company and therefore there are no separate Investment Committee meetings noted. from the Responsible Entity out of the assets of the NSPT. This has been procured by the Company and is in place. The bac to bac indemnity reuires the Responsible Entity to indemnify the Company for CON SECRETR any liability under the Directorsofficers indemnity to the extent that the Company is not able to meet that obligation. The indemnity does not extend to any payment made or due as a result of a breach by the Company of its obligations under a Directorofficer indemnity or to any payment which the NTION STORE ODINS IITED Company maes voluntarily but is not due and payable under the terms of a Directorofficer indemnity.

NE OINTENT DTE The total amount of insurance contract premiums paid for Directors and Officers insurance for NSR Claire Fidler 2 November 20 (including subsidiary entities) during the Reporting Period was 32.

Patric Rogers November 203 (resigned ay 2020) No insurance premiums are paid out of the assets of the NSPT in regards to insurance cover provided to either the Responsible Entity or the auditors of the NSPT. So long as the officers of the Responsible Entity act in accordance with the constitution and the law the officers remain indemnified out of the assets of the NSPT against losses incurred while acting on behalf of the NSPT. The auditors of the NSPT are in no NTION STORE INNCI SERICES IITED way indemnified out of the assets of the NSPT.

NE OINTENT DTE INDENIFICATION OF AUDITORS Claire Fidler 2 November 20 To the extent permitted by law the Company has agreed to indemnify its auditors Ernst Young as part of the terms of its audit engagement agreement against claims by third parties arising from the Patric Rogers July 20 (resigned ay 2020) audit (for an unspecified amount). No payment has been made or claim received by NSR to indemnify

Ernst Young during the Reporting Period or up to the date of this report. Claire Fidler LLB (Hons), B Bus (Int), GAICD, FGIA

Refer to page 2

Patrick Rogers (resigned 15 May 2020) LLB, B Bus – Accounting, FGIA

DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 0

DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 Annual Report 2019 / 2020 41

REUNERTION REORT UDITED – NS ROU The delierations of the Reuneration Coittee, including an recoendations ade on reuneration issues, are considered the full NSH oard In aing its recoendations to the ESSE RO TE ORD oard, the Reuneration Coittee taes into account adice fro independent reuneration adisers on trends in reuneration for P The independent reuneration adisors consider a range The NSH oard is committed to ensuring that its remuneration arrangements are structured to support of factors including the specific responsiilities assued P An independent consultant has een and reinforce NSR’s overall business strategy, are consistent with the requirements of governance engaged the Reuneration Coittee on a iennial asis in the past to assess the directors and standards and meet the expectations of investors and the community at large. y linking the Short senior executives’ current remuneration and remuneration structure and to provide a summary on Term Incentive (“STI”) and Long Term Incentive (“LTI”) (at risk remuneration) of executive remuneration aret practice relating to eecutie reuneration and reuneration structures Een though an to the drivers that support NSR’s business strategy including financial, governance, cultural and independent consultant ould ordinaril hae een appointed during the Reporting Period, as a result community measures, the remuneration of executives is aligned with the creation of longterm value for of COID and the uncertaint surrounding the pandeic, the Reuneration Coittee opted not securityholders. The oard believes that the remuneration practices of NSR should fairly and to engage a consultant during that tie Suseuent to Reporting Date the Reuneration Coittee responsibly reward Key Management Personnel (“KMP”) having regard to their individual performance, engaged S Corporate, an independent reuneration consultant, to proide coentar on the the performance of NSH and NSPT and the broader external environment as it relates to P reward. reuneration arrangeents currentl in place for the NSR eecutie anageent tea, as ell as oserations aout the use of euit ased coponents ithin incentie plans The Reuneration The policy also aims to provide a platform for sustainable value creation for securityholders by Coittee also reieed a nuer of other reports and coentar through industr odies such as attracting, motivating and retaining quality P. the oernance Institute and the Australian Institute of Copan Directors, as ell as onitoring coparator copanies, to deterine the current landscape The adice fro S Corporate did not constitute a reuneration recoendation as defined in the Corporations Act 2001 (Cth) S COERE O TIS REORT Corporate as paid ,0 for its serices, after the end of the financial ear

The following remuneration report has been prepared to provide information to NSR securityholders of The Reuneration Coittee coprises three independent noneecutie directors and is chaired the remuneration details of the P of NSH involved in the management of NSH and the NSPT. aurence rindle The Reuneration coittee et 3 ties during the Reporting Period

Directors of the Responsible Entity do not receive any remuneration from the Responsible Entity in RINCIES USED TO DETERINE TE NTURE ND OUNT O REUNERTION respect to their roles with the Responsible Entity. However, the director fees paid by NSR take into The oectie of the reuneration polic is to ensure that roup reuneration is copetitie, reflects account the complexity involved, and additional duties required to be undertaken, in relation to the responsiilities of the officers and ensures that NSR is ale to attract and retain eecuties and directors operation of the Responsible Entity as a subsidiary of NSH and as part of the consolidated governance with the skills and capabilities required to sustainably deliver NSR’s objectives group. The Responsible Entity receives a fee for management services rendered. The reuneration of directors and senior eecuties is reieed at least annuall the Reuneration This information has been audited as required by section 30(3C) of the Act. Coittee and the full NSH oard Eternal analsis and adice is sought the Coittee, here considered appropriate, to ensure that the reuneration for directors and senior eecuties is P are defined as “those persons having authority and responsibility for planning, directing and copetitie in the aret place and appropriate for the organisation controlling the major activities of NSH, the Consolidated Group and the NSPT, directly or indirectly, including any director (whether executive or otherwise) of NSH.” The polic sees to align eecutie reard ith the achieeent of strategic oecties and the creation of alue for securitholders The priar tenets of the polic are ey management personnel covered in this report are as follows • Attract and retain high ualit eecuties and to reard the capailities and eperience NONEECUTIE ND EECUTIE DIRECTORS rought to NSR those eecuties Laurence rindle Chairman (nonexecutive) • Total reward for key executives is to have a significant “at risk” component. Andrew Catsoulis – anaging Director (“MD”) (executive) • The “at risk” component for key executives is to include both short term incentives (“STI”) and Anthony eane Director (nonexecutive) longterm incentives (“LTI”) which have a strong focus on quantitative and nonuantitatie Howard renchley Director (nonexecutive) easures Steven Leigh Director (nonexecutive) • Proide industr copetitie reards lined to securitholder returns Claire Fidler – Director Head of Legal and Governance (“HoLG”) (executive) • Proide recognition for contriution, copleit of role and responsiilities of the officer • Reuneration policies and structures ust e clear and transparent oth to the eecuties and E NEENT ERSONNE – SENIOR EECUTIES oard of NSR and to securitholders Stuart Owen – Chief Financial Officer (“CFO”) • Proote and encourage a strong, responsile and positie culture aongst all NSR eploees Patrick Rogers – eneral Counsel and Chief Risk Officer (“CCRO”) Pat Rogers ceased employment effective 2 ay 2020 with the responsibilities previously undertaken by r Rogers being allocated across the balance of the executive team. In addition to the aoe tenets, the specific oecties of the NSR oard for the ear coencing REUNERTION OERNNCE Jul 2020 include REUNERTION COITTEE ND USE O REUNERTION CONSUTNTS • to adust the TFR of the CFO and Ho to reflect the epansion in the scope and scale of their The Remuneration Committee’s activities are governed by its Charter, a copy of which is available at respectie roles and their perforance in the roles www.nationalstorageinvest.com.au. • achieve a shift in the components of the executive team’s TAR such that there is a greater weighting towards “at risk remuneration”; and The responsibilities of the Remuneration Committee include • To achiee the introduction of partial euit ased reuneration as part of the TAR for the • Formulate and recommend remuneration policies to apply to the Company’s Managing eecutie tea Director, senior executives and nonexecutive Directors; • Formulate the specific remuneration packages for senior executives (including base salary, STIs, TRET RET OSITIONIN LTIs and other contractual benefits); Total Annual Reuneration (TAR) is assessed against a road coparator group and adusted to • Review contractual rights of termination for senior executives; reflect factors such as the criticality and complexity of the role, experience, length of service and NSR’s positioning ithin the group The indiidual coponents of TAR, coprising Total Fied Reuneration • Review the appropriateness of the Company’s succession planning policies; (TFR), STI and TI are indiiduall assessed ithin this fraeor and structured to proide oth short • Review management’s recommendation of the total proposed STI and LTI awards; ter and long ters incenties to P that align ith delier of short ter and longter alue to • Administering the STI and LTI awards; and securitholders • Review management recommendations regarding the remuneration framework for the company as a whole.

DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 2 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 3 Annual Report 2019 / 2020 43

hen selecting the comparator group the data is collected from a combination of sources including audited Remuneration Reports of the selected companies It provides an appropriate pool of data FY20 Distribution Yield that is statistically relevant. This data is then assessed against NSR’s current size, industry positioning and other relevant factors to determine the appropriate information against which to assess NSR’s remuneration framewor

AREIT 200

NSR continued its recent successful growth strateg obectives over the reporting period with the deliver of the acuisition of 20 storage facilities and 2 development sites totalling 2 million These acuisitions have been funded b wa of the successful completion of a capital raising providing 3 million undertaen b a combination of an institutional placement and an upscaled Securit Purchase Plan This continued the significant development of the business and delivered sustained increases in NSR earnings and assets under management b the successful implementation of NSR’s strateg The identification of development or epansion opportunities of which NSR currentl has proects in various stages of design and construction has continued and during the reporting period NSR has successfull completed 2 new developments at Canterbur in ictoria as part of the APSF Joint enture and Robina on the old Coast 00 0 20 30 0 0 0

Source loomberg Market Data ( NSR has established a strong trac record of consistent growth in underling earnings net tangible assets (NTA and total assets under management (AU Despite the significant capital raisings NSR continues to deliver strong Total Shareholder Return “TSR” (a combination of share price growth undertaen in the previous months and the combined impacts of the prolonged taeover activit and distributions received by securityholders) over the past three years to 30 June 2020 of Over and COID during the Reporting Period underling earnings( per stapled securit remained strong the reporting period NSR delivered 0 TSR compared to the AS 200 AREIT TSR of minus 2 This has in the 2 months to 30 June 2020 NTA has increased during the ear to per stapled securit been achieved during a period of unprecedented uncertainty during the first six months of 2020 and and AU b to 22 billion over the 2 months to 30 June 2020 These results have been achieved demonstrates the robustness and resilience of the NSR business model in particular, and the selfstorage through the disciplined management of NSR’s operations and the continued success of its “Four Pillar” industry as a whole growth strateg The consistent and considered approach to driving underling earnings through a combination of organic growth from eisting assets as well as acuisitions developments and epansion activit overlaed b a focus on technolog and innovation has been instrumental in Total Shareholder Return achieving this result

Underling Earnings 00 00 AREIT 200

00 0 00 0 00

0 00 NSR m 2 300 0 2 3

Cents per securit 200 0 2 20 0 0 0 00 Source loomberg 0 CY FY FY FY FY FY FY20 Note Assumes Dividends are reinvested in underlying security Note 2 Excludes securities not listed for the entire year Earnings Per Securut Underling Earnings

NSR listed in December 203 with an issue price of 0 From that time to 30 June 2020 the stapled security price has increased by (closing price at 30 June 2020 of ), and the market Underling earnings per stapled securit for the ear ended 30 June 2020 was impacted b the capitalisation of the REIT has increased to billion (up 3 from 3 billion for the Reporting dilutionar effect of two capital raisings namel the million capital raise undertaen in June 20 Period) and the 3 million capital raise in a 2020 In addition the design and development fee income stream that NSR generates from oint venture and development activities was impacted b the NSR Stapled Security Price prolonged taeover activit and COID as some oint ventures and developments were deferred This revenue has been delaed rather than foregone as the uantum of proects has not reduced and 20 2,00 in fact the oint venture and development pipeline remains as strong as ever 230 2,000 20 NSR has maintained a distribution polic which targets distribution of 0 00 of underling 0 ,00 ( earnings to securitholders During financial ear 2020 NSR declared distributions totalling cents m 0 ,000 per stapled securit being at the upper end of the stated polic delivering a DPS ield of slightl 0 00 below that of the AS 200 AREIT average of 0 This was impacted b the relativel strong 30 performance of the NSR share price that closed at on 30 June 2020 up from ( over the 0 prior ear Jul Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec 20 Mar 20 Jun

Mkt Cap Share Price

Underling earnings is a nonIFRS measure (unaudited See page 32 of Directors’ Report for reconciliation of underlying earnings DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 Annual Report 2019 / 2020 45

Security price performance over the period 1 July 201 to 30 June 2020 has shown a increase. This compares to an increase of 13 for the AS 200 AREIT index and 10 for the broader AS 200 Index The anaging Director and senior eecutives are paid a ase salary that includes employer over the same period. contriutions to superannuation funds. The remuneration of the anaging Director is reviewed annually y the Remuneration Committee and the oard. iven the uncertainty caused y the COID pandemic and the economic conditions, the Remuneration Committee determined that the Relative Performance Managing Director’s base remuneration would not be adjusted for the year commencing 1 July 2020 2.00 and as such there would e no increase in his fied remuneration at this time. Consistent with NSR’s 1.0 aovementioned specific oectives for the coming year, the ’at ris’ component of the anaging 1.0 Director’s renumeration will e adusted as shown on page of this report to more align the atris 1.0 components with the maret peer group. 1.20 1.00 The remuneration of senior eecutives is reviewed annually y the anaging Director who maes a 0.0 recommendation to the Remuneration Committee. The Committee then considers, ut is not oliged Jul 1 Jul 1 Sep 1 Dec 1 Mar 1 Jun 1 Sep 1 Dec 1 Mar 1 Jun 1 Sep 1 Dec 1 Mar 1 Jun 1 Sep 1 Dec 1 Mar 1 Jun 1 Sep 1 Dec 1 Mar 1 Jun 1 Sep 1 Dec 20 Mar 20 Jun to accept, the recommendation of the anaging Director and taes whatever additional steps it determines as appropriate to assess the senior eecutive salaries. There is no guarantee of ase salary increases included in any eecutive director or senior eecutive contracts or through the annual review NSR SPAS 200 AREIT SPAS 200 process.

The senior eecutive remuneration review undertaen for the year commencing July 2020 has determined that the previous all cash remuneration plan in place for ey eecutives is no longer typical in the maret and recommended to the Remuneration Committee that introducing an euity component as part of an overall revised incentive plan. Based on the Managing Director’s extensive interaction with investors and staeholders it is liely to e oth well received y securityholders and Fees and payments to nonexecutive directors reflect the demands which are made on, and the provide greater alignment etween senior eecutive incentives and overall securityholder outcomes. responsibilities of, the nonexecutive directors and their contribution towards the performance of NSR as well as the complexity of the National Storage Property Trust, National Storage Financial Services Over the last 2 months the eecutive management team has successfully dealt with numerous imited and the operating business. The remuneration policy seeks to ensure that NSR attracts and significant internal and eternal challenges, to achieve an outcome which is acnowledged to e one retains directors with appropriate experience and ualifications to oversee the operations of NSR on of the est performances in the AREIT sector from oth an operational and security price performance behalf of the securityholders. perspective. These challenges have included

The number of meetings of directors is shown on page 0 of this report. i. Internally, the departure of two ey senior employees and the assumption of their responsiilities y the remaining eecutive management team The Constitution of NSH specifies that the amount of the remuneration of the nonexecutive directors is ii. Externally, protecting securityholders’ best interests through the challenge of takeover activity a yearly sum not exceeding the sum from time to time determined by the Company in a general with three nonbinding indicative offers (“NBIO’s”) received from various parties. This process meeting. Under the AS isting Rules, the total amount paid to all NSH nonexecutive directors for their involved data room estalishment and management, etensive A and travel related due services must not exceed in aggregate in any financial year the amount fixed by NSH’s annual general diligence, multiple presentations with senior management and intense media and regulatory meeting. The amount approved by securityholders at the 201 Annual eneral meeting was scrutiny of the process and 1,200,000. iii. Responding uicly and effectively to the COID pandemic across multiple urisdictions in two countries, providing strong leadership with the successful implementation of uic and Annual NSH nonexecutive directors’ fees and Committee fees currently agreed to be paid by NSH decisive plans. The outcome of this comprehensive top down response was that all National effective from 1 July 2020 are detailed below. These amounts are consistent with the previous period Storage centres remained operational throughout the pandemic with zero staff infections to and given COID1 pandemic impacts and the general economic conditions the Board has not date, and well controlled and minimised impact on the usiness. increased nonexecutive directors’ fees for the year commencing 1 July 2020. Nonexecutive directors are not eligible to participate in NSR’s incentive plan. ith the departure of the eneral Counsel and Chief Ris Officer during the Reporting Period, the roles and responsiilities previously filled y r Rogers have een allocated across the remaining three senior eecutives. This was taen into account in determining the ase salaries for the remaining senior eecutives for the year commencing July 2020. In addition, the proposed remuneration increases tae into account the senior eecutives’ respective aurence Brindlea. 2,000 highly demanding roles and their increasing tenure and growing competency in their respective areas. Anthony eaneb. 122,00 2,000 ,000 13,00 The team assemled is highly competent, cohesive, collaorative and has the capacity to continue to Steven eigh 122,00 ,000 12,00 successfully manage and drive usiness growth well into the future. The eecutive team as a whole has Howard Brenchley 122,00 10,000 132,00 a. Chairman and chair of the Remuneration and Nomination Committees and receives a single fee for all roles consistently demonstrated its willingness to mae decisions in the est long term strategic, corporate b. Chair of the of Audit and Risk Committees and securityholder interests of National Storage regardless of potential negative shortterm impacts on eecutive rewards. This has een seen as NSR has undertaen multiple capital raises since IPO, resulting here applicable, NSH nonexecutive directors’ fees include superannuation at the required statutory in significant dilution of its earnings per security, without ever changing its threshold predetermined rate. hurdles for eecutive achievement of STI TI. These capital raisings have een essential in order to fund the company’s etraordinary growth traectory from 2 to centres, growing assets under management from 2m to over 2.2 illion in the process. Primarily due to this factor, the eecutive The primary objective of the remuneration arrangements for executive directors and senior executives team over the last three financial years 202020 has earned in aggregate approimately of its is to motivate, incentivise and retain key employees whilst creating maximum alignment with corporate comined potential STI TI arrangements. During the same period NSR’s security price has increased and stakeholder best interests. All remuneration paid to executive directors and senior executives from .3 to . providing a total securityholder return of . comprises four components The performance of National Storage against its peers has een at the highest level despite multiple • Base pay and benefits (including superannuation) challenges encountered throughout the last 2 months including taeover activity, COID and • Shortterm performance incentives considerale media, regulatory and investor interest during this time. This is in no small part due to the • ongterm performance incentives unrelenting and ongoing efforts of the eecutive team. It is also of note that throughout the COID • Other remuneration (if applicable) pandemic NSR was ale to manage the myriad of challenges to its usiness while not receiving any DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 Annual Report 2019 / 2020 47

Joeeper government assistance and ensuring its worforce remained full engaged with no reduction in general salaries and enefits P senior executives may also be entitled to participate in the STI and TI programs that are in place The atrisk components of the KMP’s total remuneration packages were recommended to increase to from time to time. The incentive programs are at the discretion of the oard and do not constitute an reflect the feedac received from investors and prox advisors as well as the deferred pament entitlement under the executive service agreements of the respective P. Total incentive programs structure associated scrip component of the STI and TI as outlined elow The increased atris are assessed against a broad comparator group and adusted to reflect factors such as the criticality components of STI and TI should e considered to e genuinel at ris as evidenced the fact that in of the role, experience, length of service and NSR’s positioning within the comparator group including the past three financial ears approximatel of total potential executive STI and TI has een the AS200 AREIT index. earned the current executive team In addition, the fact that a component of the STI and TI is to e paid over a three ear period acts as a further alignment and a retention tool –

The effect of this has seen aggregate fixed remuneration for the KP for the ear commencing Jul The oard regularly assesses the structure of the incentive plans based on maret best practice and 2020 reduce and aggregate total remuneration increase , reflecting the higher atris feedbac received from both investors and proxy advisors and has determined that going forard components of KP remuneration when compared to the Reporting Period This analsis includes the payments made under these plans ill be paid through a combination of cash and scrip rather than position of eneral Counsel Chief Ris Officer within the Reporting Period and excludes this position for all cash to further align executive remuneration ith current investor expectations and returns. ased the ear commencing Jul 2020 with the roles and responsiilities having een asored the on this the oard has determined that from 1 July 2020 the payment of any STI earned ill be in the remaining KP The anaging Director and senior executives can potentiall e paid a onus as part form of 0 cash and 30 scrip and any TI earned ill be in the form of 30 cash and 0 scrip. The of their remuneration hether such a onus is paid and the amount of such a onus is at the quantum of scrip ill be determined using the 30day AP up to 30 June in the relevant year. discretion of the Remuneration Committee and the oard An onuses paid would fall into the category of “other remuneration”. The scrip based component ill be structured in three equal tranches ith tranche 1 being scrip issued immediately and the remaining to tranches issued as rights to vest over a 2year period. This provides an upfront component to recognise the contributions made during the current year and a further Remuneration and other terms of emploment for the KP senior executives are formalised in service incentive for executive retention. The scrip components ill be issued as follos agreements The service agreements specif the components of remuneration, enefits and notice periods Termination enefits are designed to fall within the limits relevant to the orporations ct • T1 – issued immediately as scrip Cth such that the do not reuire securitholder approval However, in addition, all executive • T2 – issued as rights vesting on 30 June 12 months from the end of the relevant financial year contracts mae an such enefits suect to the orporations ct Cth, all other applicale laws • T3 – issued as rights vesting on 30 June 2 months from the end of the relevant financial year and where necessar securitholder approval The also contain provisions which allow NSH to reduce an such paments to ensure compliance with the law The vesting of subsequent tranches ill be subect to conditions around continuity of employment and change in control such as The terms of emploment for the KP effective from Jul 2020 period are set out in the tale elow • Dismissal termination for cause • Resignation • Death or Total Permanent Disablement termination for illness • Retirement ith the approval of the oard Andrew No fixed term ,0,000 • months in lieu of notice if reuired NSH • Company initiated termination ithout cause e.g. retrenchment and redundancy • Change in control Catsoulis months • months in the event of incapacit or illness

Any scrip component earned as part of this payment structure ill be submitted if required for Stuart Owen No fixed term 00,000 • months in lieu of notice if reuired NSH securityholder approval at a general meeting of securityholders. months • months in the event of incapacit or illness • months fixed remuneration plus 2 wees for each ear of service – capped at 2 months in the event of redundanc Short Term Incentive STI The STI contains four separate elements that ill be assessed independently of the other elements. The Claire Fidler No fixed term 00,000 • months in lieu of notice if reuired NSH STI is an annual incentive and as outlined above is to be paid 0 cash and 30 scrip. months • months in the event of incapacit or illness • months fixed remuneration plus 2 wees for each ear of service – capped at 2 months in the event of redundanc Financial 0 Achieve Underlying Earnings as determined by the oard ase salaries are annual salaries for the financial ear commencing Jul 2020 The are reviewed annuall the Remuneration Committee Actual salaries paid in the ear ended 30 June 2020 are shown on page 2 Financial – Out 10 Exceeding Underlying Earnings targets Performance The composition of TAR for the ear ending 30 June 202 for KP is detailed in the tale elow Individual KPI’s 1 Individual performance criteria set in conunction ith D oard Strategic 1 Assessment in accordance ith performance in the folloing D 2 2 0 0 areas CFO 2222 2222 0 0 • Implementation of maor proects Ho 20 30 30 • Staff continuity • Ris anagement This structure reflects and is consistent with NSR’s policy objectives for executive TAR for the year • Innovation and enhancement of processes and procedures commencing Jul 2020 as outline aove The Financial OutPerformance STI is only payable to the extent that the total STI payable does not exceed 100. The minimum STI payable is ero and maximum STI payable is 1113000 for FY21 in aggregate for all P.

DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 Annual Report 2019 / 2020 49

ong Term Incentive TI The oard continues to assess both shortterm and longterm incentives against a strict set of criteria The TI criteria have een set so as to align the interests of P with those of securityholders The TI and believes that delivering superior results to securityholders is reuired for KMP to achieve full contains two separate components which are independently tested The TI is an annual incentive and incentive payments. as outlined aove is to e paid 30 cash and 0 scrip

The oard has determined that it is appropriate to recognise and reward the executive team with a oneoff discretionary bonus which will supplement the STI and TI achieved during the Reporting Period Total Shareholder 0 inimum total shareholder return aove the 0th percentile in such that KMP will individually earn of their potential STI and TI arrangements for the year ended Return comparison to the AS 200 AREIT inde The TI ecomes payale 30 June 2020. Total KMP combined incentive payments for the period will represent approximately in accordance with the sliding scale elow once the 0th percentile of total STI and TI available across the KMP group. This decision has been made on the basis of their hurdle is met extraordinary performance over that period. This discretionary payment will form part of 202 Earnings Per Share 30 Earnings per share growth of per annum remuneration and is not included in the 2020 Remuneration table on page 2. rowth Reasons for this increased and extraordinary workload have included

• NSR having received three unsolicited NBIO’s from institutional counterparties which were For the purposes of determining the TI attriutale to Total Shareholder Return in any given period the reuired to run in parallel through a full due diligence process following scale is applied • Having engaged in a high level of dialogue with its stakeholders including investors analysts

employees various banks and regulators • NSR having undertaken significant capital raises over the period with additional regulatory scrutiny and involvement from both AS and ASIC as a result of temporary changes to th 0 percentile 0 regulations and th 0 percentile 0 • Ongoing debt refinancing and related work which was undertaken personally by the senior 0th th percentile Prorata from 0 00 executive following a senior employee’s departure. th percentile 00 Over this period the executive team has maintained a highly driven motivated and committed team The TI is assessed over a rolling 3year period and as such to e eligile for payment of the TI P ethos which has ensured that staff members across two countries have remained highly engaged must have een employed y NSR for three years or shorter period as determined y the Board Post resulting in minimised business disruption and impact to the business from COID. This has been three years’ service the LTI will be paid on an annual basis on the previous three years’ performance reflected in NSR’s strong performance over this period with minimised loss of occupancy and the against the predetermined criteria For the year commencing July 2020 the Earnings Per Share resilience of NSR’s security price. rowth target has een set at 0 cents per stapled security The KMP bonus will be paid in cash and structured in part to act as a retention tool as it will be paid in The minimum TI payale is ero and maimum TI payale is 3000 for FY2 in aggregate for all two tranches and subject to additional ualification criteria as set out below. P The KMP were eligible for payment of STI’s and LTI’s for the financial year ended 30 June 2020 in accordance with the incentive program outlined in the 20 Annual Report The assessment criteria for Andrew Catsoulis MD 3300 .3 0000 300 .3 the program are consistent with those outlined on pages 33 aove Incentives achieved for the Stuart Owen CFO 22 .3 00 322 .3 year ending 30 June 2020 are payale in cash as descried in the 20 Annual Report Patrick Rogers CCRO 0 0 0 0 0.0 Claire Fidler Ho 02 .3 00 202 .3 The STI’s and LTI’s were agreed with the KMP to reward them for performance against both financial and operational oectives The minimum payale was ero and maimum payale was 00000 for Patrick Rogers ceased employment effective 2 May 2020 FY20 in aggregate for all P The discretionary payment will be structured and paid in two eual tranches as follows The STI and TI hurdles included • T – paid immediately Underlying earnings eual to or eceeding 00 cents per security • T2 – paid on July 202 – forfeited if employee resigns prior or does not satisfy the criteria 2 TSR over the three year period to 30 June 2020 eing greater than the 0th percentile of the below comparator group AS AREIT 200 3 Rolling threeyear compound EPS growth eceeding June 2020 target 0cps Other factors reuired to ualify for the deferred payment are as follows • ood citien – employee has not acted in a fashion which could reasonably be considered The Board has assessed the performance of the Company and the P against the performance to be contrary to the best interests of NSR criteria and have determined that the following STI and LTI’s have been earned and are payable, • Diligence – employee has performed their role in a diligent fashion inclusive of statutory Superannuation amounts for the period July 20 to 30 June 2020 • Any other factors that the oard determines at its absolute discretion

The proposed discretionary bonus structure is seen as • A recognition of the outstanding efforts of the executive team in producing a strong result for the period in the face of significant adversity • This result being at the very top end of NSR’s peer related performance Andrew Catsoulis D 200 2 30000 00 3300 • An acknowledgement of the unbiased decision making undertaken by the executive team in Stuart Owen CFO 02 2 00 00 22 recommending various strategic actions which have placed NSR in a strong financial and Patric Rogers CCRO 0 0 0 00 0 operational position leading into FY2. Claire Fidler Ho 2 2 00 00 02

Patric Rogers ceased employment effective 2 ay 2020

Underlying earnings is a nonIFRS measure unaudited See page 32 of Directors’ Report for reconciliation of underlying earnings

DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 0 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 Annual Report 2019 / 2020 51

0 0 0 0 0 0 0 0 0

2 2 3 2 20

2 The movement during the Reporting Period in the number of stapled securities, directly, indirectly or

beneficially held by Directors and KMP senior eecutives, including parties related to them, is as follows

30 32 2 0 2 23 2000 000 20 2000 322 32 202 3 23

irectors of NSH

Laurence rindle ,23, ,23, Anthony Keane , 2,0 20,2 32 ,0,2 ,000 ,,2 Andrew Catsoulis

Howard renchley , ,0 0,

,00 ,0 20,00 Steven Leigh Claire Fidler 0, 2,3 2,00 30 2 2 23 2 2203 30

xecutives of NSH

Stuart Owen 00,000 00,000 Patric Rogers ,3

00 32 200 220 30000 00 0000 Patric Rogers ceased to be KMP effective 2 May 2020

There were no other transactions with KMP and their related parties during the reporting period 003

2 320 23 22 2003 2003 2003 203 2 0 203 203 203 203

0 0 0 0 030 000 000 000 000 000

0 20 2 02 32 3 200 3000

3 2 2 32 2 30222 333 330 2 33333 20 002 00 2 2 3323 2 details of the remuneration received by the Company’s KMP for Period. Reporting KMP the received by the Company’s remuneration details of the

R 2 2020 executive directors executive directors executive

P Non A H S directors xecutive C A C F executives Senior O S R P Non A H S directors xecutive C A C F executives Senior O S R P

T YEAR30 ENDED20 REPORTDIRECTORS’ JUNE THE FOR

DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 3

Annual Report 2019 / 2020 53

SINIICANT EENTS ATER ALANCE SEET DATE AUDITOR’S INDEPENDENCE DECLARATION A copy of the auditor’s independence declaration as required under Section 307C of the orporations ct A Cth is set out on page .

Since Reportin Date the roup has settled seen storae centres in estern Australia centre Ne Nonaudit services South ales 2 centres and ueensland centres for a total coined purchase price of 33 illion The folloing nonaudit services ere provided by the entitys auditor Ernst Young Australia. The Directors of NSH are satisfied that the provision of nonaudit services is compatible ith the general ROUNDIN standard of independence for auditors imposed by the orporations ct Cth. The nature and scope of each type of nonaudit service provided means that auditor independence as not The amounts contained in this Directors’ Report and in the Financial Report have been rounded to the compromised. nearest 000 unless otherise stated under the option aailale under ASIC Corporations Roundin in Financial/Directors’ Reports) Instrument 2016/191 The Consolidated roup and NSPT roup are entities to Ernst Young Australia received or are due to receive for the provision of Category fees for other hich the ASIC Instruent applies services conducted during the financial year. Refer Note 20 of the financial statements.

EES PAID TO AND INTERESTS ELD IN TE NSPT TE RESPONSILE ENTIT OR ITS ASSOCIATES Fees paid to the Responsible Entity and its associates out of NSPT property during the year are disclosed in the Statement of Comprehensive Income and are detailed in Note to the financial statements. No fees ere paid to the Directors of the Responsible Entity during the year out of NSPT.

INTERESTS IN TE NSPT The movement in units on issue by the NSPT during the year is set out in Note 3 to the financial statements.

DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 Annual Report 2019 / 2020 55

Ernst & Young Tel: +61 7 3011 3333 111 Eagle Street Fax: +61 7 3011 3100 This Directors’ Report is made on 2 Auust 2020 in accordance ith a resolution o the oard o Directors Brisbane QLD 4000 Australia ey.com/au o National Storae Holdins imited and is sined or and on behal o the Directors GPO Box 7878 Brisbane QLD 4001

Auditor’s Independence Declaration to the Directors of National

Storage REIT and its controlled entities

As lead auditor for the audit of the financial report of National Storage REIT and its controlled entities aurence rindle Andre Catsoulis for the financial year ended 30 June 2020, I declare to the best of my knowledge and belief, there Chairman anain Director have been: National Storae Holdins imited National Storae Holdins imited risbane risbane a no contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and

b no contraventions of any applicable code of professional conduct in relation to the audit.

This declaration is in respect of National Storage REIT and the entities it controlled during the financial year.

Ernst & Young

Ric Roach Partner 25 August 2020

A member firm of Ernst & Young Global Limited DIRECTORS’ REPORT FOR THE YEAR ENDED 30 JUNE 2020 6 Liability limited by a scheme approved under Professional Standards Legislation

Annual Report 2019 / 2020 57 Financial Statements CONSOLIDATED STATEMENT OF PROFIT OR LOSS For the year ended 30 June 2020

2020 2019 Notes $'000 $'000

Revenue from rental income 164,078 144,147 Revenue from contracts with customers 5 12,563 13,510 Interest income 7 1,272 1,531 Total revenue 177,913 159,188

Employee expenses 6 (32,085) (28,744) Premises costs (22,481) (19,141) Advertising and marketing costs (4,277) (4,243) Insurance costs (4,084) (2,607) Other operational expenses 6 (14,895) (11,891) Finance costs 7 (39,401) (33,747) Share of (loss) / profit from joint ventures and associates 12 (491) 3,171 Gain from fair value adjustments 10.4 63,019 84,663 Restructuring and other non-recurring costs (3,704) (1,538)

Profit before income tax 119,514 145,111

Income tax benefit / (expense) 8 2,265 (271)

Profit after tax 121,779 144,840

Profit / (loss) for the year attributable to: Members of National Storage Holdings Limited (5,981) 5,406 Non-controlling interest (unitholders of NSPT) 127,760 139,434 121,779 144,840

Basic and diluted earnings per stapled security (cents) 19 14.67 21.59

The above Consolidated Statement of Profit or Loss should be read in conjunction with the accompanying notes.

59 Annual Report 2019 / 2020 59

CONSOLIDATED STATEMENT OF OTHER COMPREHENSIVE CONSOLIDATED STATEMENT OF FINANCIAL POSITION As at 30 June 2020 INCOME 2020 2019 For the year ended 30 June 2020 Notes $'000 $'000

ASSETS 2020 2019 Current assets $'000 $'000 Cash and cash equivalents 9.1 90,352 178,842

Trade and other receivables 9.2 15,975 19,738 Profit after tax 121,779 144,840 Inventories 10.1 833 682 Assets held for sale 10.2 - 1,107 Other comprehensive income Income tax receivable 331 - Items that may be reclassified to profit or loss Other current assets 9.3 10,469 7,014 Exchange differences on translation of foreign operations (1,731) 858 Total current assets 117,960 207,383 Net loss on cash flow hedges (5,857) (21,808) Other comprehensive loss for the year, net of tax (7,588) (20,950) Non-current assets Trade and other receivables 9.2 518 118 Total comprehensive income for the year 114,191 123,890 Property, plant and equipment 10.3 1,091 856 Right of use assets 9.7 6,540 - Investment properties 10.4 2,452,085 2,117,176 Total comprehensive income for the year attributable to: Investment in joint ventures and associates 12 8,451 16,731 Intangible assets 10.5 46,629 46,500 Members of National Storage Holdings Limited (5,944) 5,391 Deferred tax assets 8 7,041 2,980 Unitholders of National Storage Property Trust 120,135 118,499 Other non-current assets 9.3 19 569 114,191 123,890 Total non-current assets 2,522,374 2,184,930

Total assets 2,640,334 2,392,313

LIABILITIES Current liabilities Trade and other payables 9.4 14,875 18,993 Lease liabilities 9.7 6,011 5,327 Deferred revenue 10.6 12,236 12,719 Income tax payable 418 1,264 Provisions 10.7 2,460 2,463 Distribution payable 16 34,467 34,370 Other liabilities 9.6 50 713 Total current liabilities 70,517 75,849

Non-current liabilities Borrowings 9.5 677,702 843,927 Lease liabilities 9.7 164,582 163,827 Provisions 10.7 2,655 1,964 Deferred tax liabilities 8 2,697 1,097 Other liabilities 9.6 357 1,375 Total non-current liabilities 847,993 1,012,190

Total liabilities 918,510 1,088,039

Net assets 1,721,824 1,304,274

EQUITY Non-controlling interest (unitholders of NSPT) 1,578,615 1,188,147 Contributed equity 13 133,169 100,143 Other reserves 14 10 (27) Retained earnings 10,030 16,011 Total equity 1,721,824 1,304,274

The above Consolidated Statement of Other Comprehensive Income should be read in conjunction The above Consolidated Statement of Financial Position should be read in conjunction with the with the accompanying notes. accompanying notes. 60 61

Annual Report 2019 / 2020 61 CONSOLIDATED STATEMENT OF CASH FLOWS For the year ended 30 June 2020 For the year ended 30 June 2020

2020 2019 Notes $’000 $’000 Operating activities Receipts from customers 190,954 174,782 $000 $000 $000 $000 $000 Payments to suppliers and employees (101,140) (82,341) Interest received 1,202 2,024 0 00 0 0 Income tax paid (1,538) (1,153) Net cash flows from operating activities 9.1 89,478 93,312 Profit / (loss) for the year - (5,981) - 127,760 121,779 Other comprehensive income 14 - - 37 (7,625) (7,588) Investing activities 0 Purchase of investment properties (236,601) (416,648) Proceeds on sale of investment property 5,091 26,961 Issue of stapled securities 13 33,444 - - 348,091 381,535 Improvements to investment properties (8,246) (10,762) Costs associated with issue Development of investment properties under construction (37,550) (13,027) of stapled securities (598) - - (6,252) (6,850) (633) (233) Deferred tax on cost of stapled Purchase of property, plant and equipment 10.3 securities 8 180 - - - 180 Purchase of intangible assets (918) (777) Distributions 16 - - - (71,506) (71,506) Distribution received from joint ventures and associates 12 10,319 5,064 0 0 0 Return of capital on sale of units in joint venture 12 - 3,000 Investments in associates and joint ventures 12 (2,530) (3,499) 0 00 000 0 Net cash flows used in investing activities (271,068) (409,921)

Financing activities Proceeds from issue of stapled securities 13 361,877 345,425 Transaction costs on issue of stapled securities (7,025) (7,427) 0 00 0 Distributions paid to stapled security holders 16 (51,751) (41,301) Proceeds from borrowings 267,558 398,876 Profit for the year - 5,406 - 139,434 144,840 Repayment of borrowings (430,000) (155,100) Other comprehensive income 14 - - (15) (20,935) (20,950) Payments associated with resetting interest rate swaps 9.5 (14,303) (22,913) Financing provided to joint ventures 17 (2,125) (4,125) 0 0 Repayment of financing provided to joint ventures 6,950 - Payment of principal and interest on lease liabilities (13,599) (12,836) Issue of stapled securities 13 18,047 - - 173,555 191,602 Interest and other finance costs paid (24,525) (26,531) Contract for future issue of equity 13 16,451 - - 153,549 170,000 Net cash flows from financing activities 93,057 474,068 Costs associated with issue of stapled securities (690) - - (6,562) (7,252) Deferred tax on cost of stapled Net (decrease) / increase in cash and cash equivalents (88,533) 157,459 securities 8 207 - - - 207 Net foreign exchange difference 43 50 Distributions 16 - - - (64,452) (64,452) Cash and cash equivalents at 1 July 178,842 21,333 0 00 00 Cash and cash equivalents at 30 June 9.1 90,352 178,842

0 0 00 0 0

The above Consolidated Statement of Changes in Equity should be read in conjunction with the The above Consolidated Statement of Cash Flows should be read in conjunction with the accompanying accompanying notes. notes.

62 63 Annual Report 2019 / 2020 63 of Transactions Involving the Legal Form of a Lease. The Standard sets out the principles for the recognition, measurement, presentation and disclosure of leases and requires lessees to recognise most or the year ended une leases on the balance sheet. The Group adopted AASB 16 Leases using the modified retrospective method from 1 July 2019. National Storage REIT (“ ” or “”) is a oint uotation of ational Storage oldings imited Under this method, the Standard is applied retrospectively with the cumulative effect of initially applying “” or “ ”) and its controlled entities (“ ”) and ational Storage roperty rust the Standard recognised at the date of initial application. The Group has not restated comparative “” or “ ”) and its controlled entities “ ” on the Australian Securities change periods, as permitted under the specific transitional provisions in the Standard. The reclassification and (“”) the adjustments arising from the new leasing rules are therefore recognised in the opening balance sheet on 1 July 2019. he onstitutions of S and S ensure that, for so long as the to entities remain ointly uoted, the number of shares in the ompany and the number of units in the rust shall be eual and that the Adjustments recognised on adoption of AASB 16 shareholders and unitholders be identical Both the ompany and the esponsible ntity ational On adoption of AASB 16, the Group recognised lease liabilities in relation to leases which had previously Storage inancial Services imited of the rust must at all times act in the best interest of S he been classified as ‘operating leases’ under the principles of AASB 117 Leases. The liabilities were stapling arrangement ill continue until either the inding up of the ompany or the rust, or termination measured at the present value of the remaining lease payment, discounted using the lessee’s by either entity incremental borrowing rate as of 1 July 2019.

he financial report of S for the year ended une as approved on August , in The adoption of AASB 16 at 1 July 2019 results in the recognition of following assets and liabilities: accordance ith a resolution of the Board of irectors of S $’000 he nature of the operations and principal activities of the roup are described in the irectors eport Right of use assets 1,086 Lease liabilities 1,086

hese general purpose financial statements have been prepared in accordance ith Australian The Group recognised right of use assets and lease liabilities for those leases previously classified as Accounting Standards and nterpretations issued by the Australian Accounting Standards Board (“”) operating leases, except for short term leases and leases of low value assets. The right of use assets were and the orporations Act he financial statements have been prepared on a historical cost basis, recognised based on the carrying amount of lease liabilities on application of the standard, using the ecept for selected noncurrent assets, financial assets and financial liabilities for hich the fair value incremental borrowing rate at the date of initial application. Lease liabilities were recognised based on basis of accounting has been applied S is a forprofit entity for the purpose of preparing the financial the present value of the remaining lease payments, discounted using the incremental borrowing rate at statements the date of initial application. A single discount rate was applied across the lease portfolios due to the similar characteristics of each arrangement. he financial statements are presented in Australian ollars “” and all values are rounded to the nearest thousand dollars ’ unless otherise stated refer to note In applying AASB 16 for the first time, the Group has applied the short-term leases exemption to leases with lease term that ends within 12 months of the date of initial application as a practical expedient he accounting policies applied by S in these financial statements are the same as the une permitted by the standard. The Group had one premises lease that expired in April 2020, to which this financial statements ecept for the accounting policies impacted by ne or amended accounting expedient was applied. standards detailed in this note The lease liabilities as at 1 July 2019 can be reconciled to the operating lease commitments as of 30 June he roup has elected to present only financial information relating to S ithin these financial 2019: statements A separate financial report for the S roup has also been prepared for the year ended $’000 une his is available at nationalstorageinvestcomau Operating lease commitments as at 30 June 2019 1,382 Weighted average incremental borrowing rate as at 1 July 2019 2.93% Discounted operating lease commitments as at 1 July 2019 1,317 Less: he consolidated financial statements of the roup comply ith nternational inancial eporting Commitments relating to short-term leases (385) Standards “” as issued by the nternational Accounting Standards Board Add: Commitments relating to leases recognised for the first time under AASB 16 154 Lease liabilities as at 1 July 2019 0

he roup has adopted all of the ne and revised Standards and nterpretations issued by the AASB that The Group continues to recognise a lease liability on its leasehold investment properties previously are relevant to its operations and effective for the current year he roup has applied AASB Leases measured under AASB 117. They are now accounted for under AASB 16 and there was no impact on for the first time in these financial statements these leases upon transition.

AASB supersedes AASB eases, nterpretation etermining hether an Arrangement contains a ease, nterpretation perating eases ncentives and nterpretation valuating the Substance

65 Annual Report 2019 / 2020 65 he roup adopted Amendments to Australian Accounting Standards – Definition of a Business fro uly as detailed in note . he roup has also adopted nterpretation Uncertainty over Income Tax Treatments hih has had no ipat on these finanial stateents. S endents to S aends AASB 10 anar l stralian Consolidated Financial Statements and eeral other aendents and interpretations apply for the first tie in the reportin period ut do not cconting S Investments in Associates and hae a aterial ipat on the onsolidated finanial report of the roup. he roup has not early Standards – Sale oint entres to address an inconsistenc adopted any other standards. or ontrition o eteen te reireents in S and ssets eteen tose in S in dealing it te sale an Inestor and or contrition o assets eteen an its ssociate or inestor and its associate or oint entre oint entre ustralian ountin tandards and nterpretations relevant to the Group’s operations, that hae reently een issued or aended ut are not yet effetie or hae not een adopted for the annual reportin year ended une are outlined in the folloin tale n dierence eteen te aont o te Te inancial Stateents o NSR as at ne adstent to noncontrolling interests and an corises te consolidated inancial consideration aid or receied is recognised in stateents o te NS ro and te NST a searate resere itin eit attritale to ro oners o te arent entit oneptual he reised oneptual raeor anuary uly Te inancial stateents or te ro are Associates raeor for inludes soe ne onepts proides reared on te asis tat NS as te acirer ssociates are all entities oer ic te ro inanial updated definitions and reonition o NST Te noncontrolling interest is as signiicant inlence t not control or oint eportin and riteria for assets and liailities and larifies attritale to staled secritolders resented control Tis is generall te case ere te releant soe iportant onepts inludin searatel in te stateent o coreensie ro olds eteen and o te aendin incoe and itin eit in te stateent o oting rigts Inestents in associates are standards • he oetie of finanial reportin inancial osition searatel ro arent acconted or sing te eit etod • ualitatie harateristis of useful finanial inforation shareholders’ equity. Joint arrangements • inanial stateents and the reportin entity Subsidiaries nder S Joint Arrangements, inestents • he eleents of finanial stateents Ssidiaries are all entities oer ic te ro in oint arrangeents are classiied as eiter oint • eonition and dereonition as control Te ro controls an entit en it oerations or oint entres Te classiication • easureent is eosed to or as rigts to ariale retrns deends on te contractal rigts and • resentation and dislosure ro its inoleent it te entit and as te oligations o eac inestor rater tan te • onepts of apital and apital ailit to aect tose retrns trog te oer legal strctre o te oint arrangeent aintenane to direct te actiities o te entit Inestents in oint entres are acconted or he hanes to the oneptual onsolidation o a ssidiar egins en te sing te eit etod raeor ay affet the appliation of ro otains control oer te ssidiar and in situations here no standard applies ceases en te ro loses control Te to a partiular transation or eent. acisition etod o acconting is sed to Equity method accont or siness coinations (see note nder te eit etod te inestent in an endents to his tandard aends anuary uly (g) associate or a oint entre is initiall recognised ustralian resentation of inanial tateents and at cost Te carring aont o te inestent is ountin ountin oliies hanes in Intercoan transactions alances and adsted to recognise canges in te ro’s tandards – ountin stiates and rrors to alin nrealised gains on transactions eteen gro sare o net assets since te acisition date efinition of the definition of ‘material’ across the entities are eliinated nrealised losses are also oodill relating to te associate or oint aterial standards and to larify aspets of the entre is inclded in te carring aont o te definition. his larifies that ateriality ill eliinated nless te transaction roides inestent and is neiter aortised nor depend on the nature or anitude of eidence o an iairent o te transerred inforation. n entity ill need to assess asset cconting olicies o all ssidiaries are indiidall tested or iairent hether the inforation either indiidually consistent it te olicies adoted te or in oination ith other inforation is ro Te stateent o roit or loss relects te aterial in the ontet of the finanial ro’s share of the results of operations of the stateents. isstateent of inforation Te ro treats transactions it non associate or oint entre n cange in oter is aterial if it ould reasonaly e controlling interests tat do not reslt in a loss o coreensie incoe o tose inestees is epeted to influene deisions ade y control as transactions it eit oners o te resented as art o te ro’s oter the priary users. ro cange in onersi interest reslts in coreensie incoe In addition en tere an adstent eteen te carring aonts o as een a cange recognised directl in te te controlling and noncontrolling interests to eit o te associate or oint entre te relect teir relatie interests in te ssidiar ro recognises its sare o an canges

Annual Report 2019 / 2020 67 when applicable in the statement of changes Group eercises udgement taing into anaement periodicall evaluates ta in euity nrealised gains and losses resulting consideration all of the releant facts and The Group’s desin and development fees to positions here the interpretation of applicale from transactions between the Group and the circumstances when applying each step of the customers consist of one performance ta reulations is suective and estalishes associate or oint enture are eliminated to the model to contracts with their customers oliation he Group reconises revenue from provisions here appropriate etent of the interest in the associate or oint desin and development fees over the relevant enture eenue is recognised to the etent that it is period of the performance oliations as the probable that the economic benefits will flow to Group’s performance creates or enhances an eferred ta is provided usin the liailit The aggregate of the Group’s share of profit or the Group and the reenue can be reliably asset that the customer controls method, on temporar differences arisin loss from associates and oint entures is shown measured regardless of when the payment is eteen the ta ases of assets and liailities on the face of the consolidated statement of receied eenue is measured at the fair alue and their carrin amounts for financial profit or loss and represents profit or loss after ta of the consideration receied or receiable he Group’s contracts ith customers for reportin purposes at the reportin date and noncontrolling interests in the subsidiaries of taing into account contractually defined terms manaement fees are reconised over the eferred ta liailities are reconised for all associates or oint entures of payment and ecluding taes or duty period of the manaement areement, in line taale temporar differences, ecept ith recurrin performance oliations The financial statements of associates and oint The Group assesses its reenue arrangements • hen the deferred ta liailit arises from entures are prepared for the same reporting against specific criteria to determine if it is the initial reconition of oodill or an asset period as the Group hen necessary acting as principal or agent The specific nterest income is reconised usin the effective or liailit in a transaction that is not a adustments are made to bring the accounting recognition criteria described below must also interest method hen a receivale is impaired, usiness comination and, at the time of policies in line with those of the Group be met before reenue is recognised the Group reduces the carrin amount to its the transaction, affects neither the recoverale amount, ein the estimated accountin profit nor taale profit or loss After application of the euity method the The Group’s revenue is disaggregated in the future cash flo discounted at the oriinal Group determines whether it is necessary to statement of profit or loss with the eception of effective interest rate of the instrument and • n respect of taale temporar differences recognise an impairment loss on its inestment in eenue from ontracts with ustomers which is continues unindin the discount as interest associated ith investments in susidiaries, its associates or oint entures At each reporting disaggregated into categories in note that income nterest income on impaired loans is associates and interest in oint date the Group determines whether there is depict how the nature amount timing and reconised usin the oriinal effective interest arranements, hen the timin of the obectie eidence that the inestment in the uncertainty of reenue and cash flows are rate reversal of temporar differences can e associate or oint enture is impaired f there is affected by economic factors controlled and it is proale that the such eidence the Group calculates the temporar difference ill not reverse in the amount of impairment as the difference foreseeale future between the recoerable amount of the eenue from rental income relating to the he Group comprises taale and nontaale associate or oint enture and its carrying alue proision of storage space and commercial entities liailit for current and deferred ta he deferred ta liailities in relation to then recognises the loss as ‘Share of profit or loss units is recognised less any amount epense is onl reconised in respect of taale investment propert is reconised dependent of oint entures and associates’ in the contractually refundable to customers oer the entities that are suect to income ta upon the taale impact in the relevant consolidated statement of profit or loss pon term of the general agreement The alue of urisdiction he Group assumes that the current loss of significant influence oer an associate or discounts offered to customers at the end of an NSPT is a ‘flow through’ entity for Australian measurement at fair value ill e recovered oint control oer the oint enture the Group incentie period is recognised oer the income ta purposes and is an ttriution entirel throuh a sale measures and recognises any retained epected rental period anaed nvestment rust, such that the inestment at its fair alue Any difference determined ta components of ill e n e ealand, as an capital ain on sale ill between the carrying amount of the associate taale in the hands of unitholders on an enerall e eempt from ta, the deferred ta or oint enture upon loss of significant influence attriution asis NSPT’s subsidiary National liailit in relation to these assets ould or oint control and the fair alue of the retained eenue from the sale of goods is recognised Storage New Zealand Property Trust (“”) enerall e calculated ased on the amount inestment and proceeds from disposal is on fulfilment of performance obligations The is an ustralian reistered trust hich ons of an ta depreciation recover recognised in profit or loss Group recognises reenue at the point in time investment propert in e ealand or e when control of the asset is transferred to the ealand ta purposes is classed as a unit eferred ta assets are reconised for all customer generally on deliery of the goods or trust and is suect to e ealand income ta deductile temporar differences, the carr serice forard of unused ta credits and unused ta eenue is recognised under AAS eenue losses eferred ta assets are reconised to the from ontracts with ustomers and applies to all urrent income ta assets and liailities are etent that it is proale that taale profit ill The Group acts as an agent in the proision of reenue from contracts with customers unless measured at the amount epected to e e availale aainst hich the deductile insurance serices proided by a third party those contracts are in the scope of other recovered or paid to the taation authorities temporar differences, and the carr forard of insurance company to storage rental customers standards he ta rates and las used to compute the unused ta credits and unused ta losses can e The Group’s contracts with customers for amount are those that are enacted or utilised, ecept agency fees and commissions consist of one The Group follows a fiestep model to account sustantivel enacted at the reportin date in performance obligation The Group recognises for reenue arising from contracts with the countries here the Group operates and • hen the deferred ta asset relatin to the reenue at the point in time when the customers eenue is recognised at an amount enerates taale income deductile temporar difference arises from commission is generated and is receiable that reflects the consideration to which an entity urrent income ta relatin to items reconised the initial reconition of an asset or liailit epects to be entitled to in echange for directl in euit is reconised in euit and not that is not a usiness comination and, at transferring goods or serices to a customer The in the statement of profit or loss the time of the transaction, affects neither

Annual Report 2019 / 2020 69

the accuti rit r taae rit r • he the icurre a sae r onmonetar items that are measured in terms ss urchase assets is t aae r of historica cost in a foreign currenc are s part of this assessment the Group has ear recerae r the taati authrit i transated using the echange rates at the adopted the amendments to the definition of a • resect euctie terar hich case the is recise as art dates of the initia transactions onmonetar usiness under S and has appied the iereces assciate ith iestets i the reeue r eese ite r art the items measured at fair vaue in a foreign optiona fair vaue concentration test f the susiiaries assciates a iterests i it cst acquisiti the asset as currenc are transated using the echange concentration test is passed the set of activities arraeets eerre ta assets are aicae rates at the date when the fair vaue is and assets is determined not to e a usiness recise t the etet that it is determined and therefore the transaction is not accounted rae that the terar ierece i • he receiaes a aaes are state The gain or oss arising on transation of non for as a usiness comination ut rather as an t reerse i the reseeae uture a ith the aut icue monetar items measured at fair vaue is treated asset acuisition taae rit i e aaiae aaist in ine with the recognition of the gain or oss on hich the terar iereces ca e he et aut recerae r r the change in fair vaue of the item ie usiness cominations are accounted for using utiise aae t the taati authrit is icue as transation differences on items whose fair vaue the acuisition method The cost of an art receiaes r aaes i the stateet gain or oss is recognised in other acuisition is measured as the aggregate of the he carri aut eerre ta assets is iacia siti itets a comprehensive income or profit or oss are aso consideration transferred which is measured at reiee at each rerti ate a auste ctiecies are iscse et the aut recognised in other comprehensive income or acuisition date fair vaue and the amount of t the etet that it is rae that suiciet recerae r r aae t the profit or oss respective an noncontroing interests in the acuiree or taae rit i e aaiae t a a r taati authrit each usiness comination the Group eects art the eerre ta asset t e utiise whether to measure the noncontroing interests ash s are icue i the stateet n consoidation the assets and iaiities of in the acuiree at fair vaue or at the eerre ta assets a iaiities are easure cash s a rss asis a the foreign operations are transated into ustraian proportionate share of the acquiree’s at the ta rates that are eecte t a i cet cash s arisi r iesti doars at the rate of echange prevaiing at the identifiae net assets cuisition reated costs the ear he the asset is reaise r the iaiit a iaci actiities hich is recerae reporting date and their statements of profit or are epensed as incurred and incuded in is sette ase the ta rates a as that r r aae t the taati authrit is oss are transated at echange rates prevaiing usiness comination epenses in the statement hae ee eacte r sustatia eacte at casse as art erati cash s at the dates of the transactions The echange of profit or oss the rerti ate differences arising on transation for consoidation are recognised in other hen the Group acuires a usiness it assesses eerre ta reati t ites recise comprehensive income n disposa of a the financia assets and iaiities assumed for utsie rit r ss is recise utsie rit The Group’s consolidated financial statements foreign operation the component of other appropriate cassification and designation in r ss eerre ta ites are recise i are resete i ustraia ars r each comprehensive income reating to that accordance with the contractua terms crreati t the ueri trasacti either etit the ru eteries the uctia particuar foreign operation is recognised in economic circumstances and pertinent i ther crehesie ice r irect i currec a ites icue i the iacia profit or oss conditions as at the acuisition date This equit stateets each etit are easure usi incudes the separation of emedded that uctia currec n goodwi arising on the acuisition of a derivatives in host contracts the acuiree eerre ta assets a iaiities are set i a foreign operation and an fair vaue ea erceae riht t set curret ta adustments to the carring amounts of assets n contingent consideration to e transferred assets a iaiities eists a he the rasactis i rei currecies are iitia and iaiities arising on the acuisition are the acuirer wi e recognised at fair vaue eerre ta aaces reate t the sae recorded by the Group’s entities at their treated as assets and iaiities of the foreign at the acuisition date ontingent taati authrit resectie uctia currec st rates at the operation and transated at the spot rate of consideration cassified as an asset or iaiit ate the trasacti irst quaiies r echange at the reporting date that is a financia instrument and within the reciti etar assets a iaiities scope of S is a its he ustraia ctre eiate i rei currecies are measured at fair vaue with the changes in fair etities hae ieete the ta csiati trasate at the uctia currec st rates vaue recognised in the statement of profit or eisati s a csequece these etities are echae at the rerti ate The Group accounts for a transaction as a oss tae as a sie etit a the eerre ta usiness comination if it meets the definition assets a iaiities these etities are set i iereces arisi setteet r trasati under S which reuires that the assets and Goodwi is initia measured at cost eing the the csiate iacia stateets etar ites are recise i rit r ss iaiities acuired constitute a usiness ecess of the aggregate of the consideration ccuti r the ta csiati eisati ith the eceti etar ites that are usiness is defined as an integrated set of transferred and the amount recognised for non is reeat r the iiiua iacia esiate as art the hee the rup’s activities and assets that is capae of eing controing interests and an previous interest stateets the aret etit hea etit i et iestet a rei erati hese are conducted and managed for the purpose of hed over the net identifiae assets acuired the ta csiate ru ut t r the recise i ther crehesie ice uti providing goods or services to customers and iaiities assumed f the fair vaue of the csiate iacia stateets the et iestet is isse at hich tie generating investment income such as net assets acuired is in ecess of the the cuuatie aut is recassiie t rit r dividends or interest or generating other aggregate consideration transferred the Group “GST” ss a chares a creits attriutae t income from ordinar activities n order to reassesses whether it has correct identified a eeue eeses assets a iaiities are echae iereces thse etar ites determine an integrated set of activities an of the assets acuired and a of the iaiities recise et the aut ecet are as recre i ther crehesie assessment of minimum usiness reuirements assumed and reviews the procedures used to ice and what sustantive processes have een measure the amounts to e recognised at the acuired is appied acuisition date f the reassessment sti resuts in

Annual Report 2019 / 2020 71 an ecess of the fair value of net assets and lease paments made at or before the eases aue assets are recise a recise er the ease ter the sae acuired over the aggregate consideration commencement date less an lease incentives straiht ie asis er the ease ter asis as reta ice tiet rets are transferred then the gain is recognised in profit received. ight of use assets are depreciated on recise as reeue i the eri i hich or loss. a straight line basis over the shorter of the lease r the rir rerti eri ee ue the are eare term and the estimated useful lives of the assets. the eteriati hether a fter initial recognition goodill is measured at arraeet is a ease as ase the r the rir rerti eri ei ue cost less an accumulated impairment losses. easehold investment propert assets are sustace the arraeet at the iceti ease ice r erati eases here or the purpose of impairment testing goodill measured at fair value as detailed in note p. the ease he arraeet as r the ru as a essr as recise i acuired in a business combination is from the f onership of the leased asset transfers to the ctaie a ease i uiet the reeue ess a aut ctractua acuisition date allocated to each of the Group at the end of the lease term or the cost arraeet as eeet the use a reuae t custers er the ter ease Group’s cashgenerating units that are reflects the eercise of a purchase option seciic asset r assets a the arraeet epected to benefit from the combination depreciation is calculated using the estimated cee the riht t use the asset r assets useful life of the asset. he right of use assets are irrespective of hether other assets or liabilities also subect to impairment as detailed in note of the acuiree are assigned to those units. eases iestet rert a rert r. ash a cash equiaets i the stateet at a equiet here the ru as iacia siti crise cash at a cash here goodill has been allocated to a cash Lease liabilities essee ha sustatia a the riss a rears ha a ter esits that are reai generating unit “” and part of the t the commencement date of the lease the ershi ere cassiie as iace eases certie t auts cash a operation ithin that unit is disposed of the Group recognises lease liabilities measured at easeh iestet rert a rert hich are suect t a isiiicat ris goodill associated ith the disposed operation the present value of lease paments to be at a equiet iace eases ere chae i aue is included in the carring amount of the made over the lease term. he lease paments capitalised at the lease’s inception at air aue operation hen determining the gain or loss on include fied paments less an lease incentives r the urses the stateet cash s disposal. Goodill disposed in these receivable variable lease paments that he crresi reta iatis et cash a cash equiaets csist cash a circumstances is measured based on the depend on an inde or a rate and amounts iace chares ere icue i ther shrt ter esits as eie ae relative values of the disposed operation and epected to be paid under residual value ter a ter iaiities ach ease the portion of the G retained. guarantees. he lease paments also aet as acate etee the iaiit include the eercise price of a purchase option a iace cst he iace cst ei reasonabl certain to be eercised b the chare t the rit r ss er the ease etries are aue at the er cst a Group and paments of penalties for eri he iestet rerties acquire et reaisae aue sts are assie a he Group leases properties hich are classified terminating the lease if the lease term reflects uer iace eases ere carrie at air aue irsti irstut asis et reaisae aue is the as investment properties note .. he Group the Group eercising the option to terminate. ith chaes i aue resete i rit r ss estiate sei rice i the riar curse also leases office premises and items of plant usiess ess the estiate csts ecessar t and euipment. n calculating the present value of lease he rert at a equiet acquire ae the sae paments the Group uses its incremental uer iace eases as ereciate er the rom ul the Group assesses at contract borroing rate at the lease commencement asset’s useful life or over the shorter of the asset’s inception hether a contract is or contains a date because the interest rate implicit in the useu ie a the ease ter i there as lease. hat is if the contract conves the right to lease is not readil determinable. fter the reasae certait that the ru i tai control the use of an identified asset for a period commencement date the amount of lease ershi at the e the ease ter of time in echange for consideration. liabilities is increased to reflect the accretion of t iitia reciti iacia assets are interest and reduced for the lease paments cassiie a easure at artise cst air made. n addition the carring amount of lease eases i hich a siiicat rti the riss aue thruh ther crehesie ice r he Group applies a single recognition and liabilities is remeasured if there is a modification a rears ershi ere t traserre air aue thruh rit r ss measurement approach for all leases ecept a change in the lease term a change in the t the ru ere cassiie as erati eases for short term leases and leases of lo value lease paments e.g. changes to future aets ae uer erati eases et assets. he Group recognises lease liabilities to he cassiicati iacia assets at iitia a iceties receie r the essr ere mae lease paments and right of use assets paments resulting from a change in an inde or recognition depends on the financial asset’s chare t rit r ss a straihtie asis representing the right to use the underling rate used to determine such lease paments or ctractua cash characteristics a the er the eri the ease assets. a change in the assessment of an option to Group’s business model for managing them. purchase the underling asset. ith the eceti trae receiaes that t ctai a siiicat iaci cet r u eases i hich the ru es he Group recognises right of use assets at the Short term leases and leases of low value assets r r hich the ru has aie the ractica t traser sustatia a the riss a rears commencement date of the lease i.e. the he Group applies the short term lease eeiet the ru iitia easures a icieta t ershi a asset are cassiie date the underling asset is available for use. recognition eemption to its short term leases of iacia asset at its air aue us i the case as erati eases eta ice arisi is ight of use assets ecluding leasehold euipment i.e. those leases that have a lease a iacia asset t at air aue thruh rit accute r a straiht ie asis er the investment properties are measured at cost term of months or less from the r ss trasacti csts rae receiaes that ease ters a is icue i reeue i the less an accumulated depreciation and commencement date and do not contain a t ctai a siiicat iaci stateet rit r ss ue t its erati impairment losses and adusted for an purchase option. t also applies the lease of lo cet r r hich the ru has aie ature itia irect csts icurre i etiati remeasurement of lease liabilities. he cost of value assets recognition eemption to leases of the ractica eeiet are easure at the a arrai a erati ease are ae t right of use assets includes the amount of lease office euipment that are considered to be lo trasacti rice eterie uer the carri aut the ease asset a liabilities recognised initial direct costs incurred value. ease paments on short term leases and

Annual Report 2019 / 2020 73

n orer or a inancial asset to be classiie an s a ach rpor a h Group asssss procs o rasaco coss a h easure at aortise cost or air alue This cateor inclues inancial assets hel or hs aoac as o s hsorca cr oss rpo aou s rcos pro or oss throuh other coprehensie incoe it nees train an inancial assets esinate upon prc aus or oraroo acors or h pro o h orros us h to ie rise to cash los that are solel initial reconition at air alue throuh proit or spcc o h ors c rs ho paents o principal an interest “” on loss. inancial assets are classiie as hel or the principal aount outstanin. This train i the are acuire or the purpose o h Group cosrs a aca ass o a s pa o h sash o oa acs assessent is reerre to as the test an is sellin or repurchasin in the near ter. rs o au h coracua pas ar ar capas as rasaco coss o h oa perore at an instruent leel. eriaties incluin separate ebee as pas u or cra cass h a susu aors or h pro o The Group’s business model for managing eriaties are also classiie as hel or train Group a aso cosr a aca ass o h ac o hch ras inancial assets reers to ho it anaes its unless the are esinate as eectie hein au h ra or ra orao inancial assets in orer to enerate cash los. instruents. inancial assets at air alue throuh cas ha h Group s u o rc orro coss ar rcos as a ps The business oel eterines hether cash proit or loss are carrie in the stateent o h ousa coracua aous u h curr uss h ra o h los ill result ro collectin contractual cash inancial position at air alue ith net chanes or a o accou a cr acuso cosruco or prouco o a los sellin the inancial assets or both. in air alue reconise in the stateent o proit hacs h h Group ua ass or o upro orro or loss. sash a arra coss hch aca ass s r o h hr s o ar rr a aors as a ps or rasoa pcao o rcor h h o h ac orro coss curr coracua cash os or h cosruco o a ua ass ar The Group easures inancial assets at inancial assets are ereconise hen the capas ur h pro o ha s aortise cost i the inancial asset is hel ith rihts to receie cash los ro the assets hae rur o cop a prpar h ass or the obectie to collect contractual cash los epire an the Group has transerre s us or sa an the contractual ters o the inancial asset substantiall all the riss an rears o ie rise on speciie ates to cash los that onership or control o the asset. are solel paents o principal an interest on aca as ar cass a a the principal aount outstanin. rcoo as aca as a ar au aca a s rcos h h hrouh pro or oss oas a orros oao ur h a s schar inancial assets hel at aortise cost are The Group uses AASB 9’s incurred loss approach paas or as ras sa as cac or pr h a s aca subseuentl easure usin the eectie ith a orarlooin epecte creit loss h srus a c h as a s rpac aohr ro h sa interest etho an are subect to ipairent. (“”) approach to reconise an or all appropra r o susaa r rs or h Gains an losses are reconise in proit or loss ebt instruents not hel at air alue throuh rs o a s a ar susaa hen the asset is ereconise oiie or proit or loss. s are base on the ierence aca as ar rcos a a o such a cha or ocao s ipaire. The Group’s financial assets at beteen the contractual cash los ue in ar au a h cas o oas a ra as h rcoo o h ora aortise cost inclues trae an other accorance ith the contract an all the cash orros a paas o rc a a h rcoo o a a h receiables an eposits. los that the Group epects to receie attributable transaction costs. The Group’s rc h rspc carr aous s iscounte at an approiation o the oriinal aca as cu ra a ohr rcos h sa o pro or oss eectie interest rate. The epecte cash los paas oas a orros a ra orros ar cass as curr as ill inclue cash los ro the sale o collateral aca srus uss h roup has a ucooa rh o The Group easures ebt instruents at air hel or other creit enhanceents that are r s o h a or a as alue throuh other coprehensie incoe i interal to the contractual ters. ohs ar h rpor pro the inancial asset is hel ith the obectie o both holin to collect contractual cash los s are reconise in to staes. or creit an sale an the contractual ters o the eposures or hich there has not been a inancial asset ie rise on speciie ates to siniicant increase in creit ris since initial hs caor cus aca as h or cash los that are solel paents o principal reconition s are proie or creit losses ra a aca as sa upo an interest on the principal aount that result ro eault eents that are possible a rcoo as a ar au hrouh pro outstanin. ithin the net onths a onth . or or oss h Group uss ra aca srus those creit eposures or hich there has been such as rs ra saps orar currc or ebt instruents at air alue throuh other a siniicant increase in creit ris since initial aca as sa upo a cha coracs a a s coprehensie incoe interest incoe orein reconition a loss alloance is reuire or rcoo a ar au hrouh pro or oss ar h o h s or currc a rs echane realuation an ipairent losses or creit losses epecte oer the reainin lie o sa a h a a o rcoo ra rss reersals are reconise in the stateent o the eposure irrespectie o the tiin o the a o h crra ar sas h proit or loss an copute in the sae anner eault a lietie . Group has o sa a aca a ras ar a rcos a ar au as or inancial assets easure at aortise as a ar au hrouh pro or oss o h a a ra corac s r o cost. The reainin air alue chanes are or trae receiables an contract assets the a ar susu rasur o hr ar reconise in other coprehensie incoe. Group applies a sipliie approach in au a h o ach rpor pro pon ereconition the cuulatie air alue calculatin s. Thereore the Group oes not r a rcoo rsar oas chane reconise in other coprehensie trac chanes in creit ris but instea a orros ar susu asur a h accou or susu chas ar incoe is reccle to proit or loss. reconises a loss alloance base on lietie aors cos rc h au ps o hhr h ra s

Annual Report 2019 / 2020 75

designated as a hedging instrument and i so uantity o the hedged item that the rou The Group designates onl the spot element of The criteria for held for sale classification is met the nature o the item eing hedged he rou actually hedges and the uantity o the forard contracts as a hedging instrument The onl hen the sale is highl probable and the asset or disposal group is aailable for designates certain deriaties as either hedging instrument that the rou actually forard element is recognised in other immediate sale in its present condition Actions uses to hedge that uantity o hedged item comprehensie income and accumulated in a reuired to complete the sale should indicate separate component of euit ithin the • edges o the air alue o recognised that it is unliel that significant changes to the hedging resere assets or liailities or a irm commitment air he air alues o arious deriatie inancial sale ill be made or that the decision to sell ill alue hedges instruments used or hedging uroses are The amounts accumulated in other be ithdran anagement must be • edges o a articular ris associated ith disclosed in note oements in the hedging comprehensie income are accounted for committed to the plan to sell the asset and the the cash los o recognised assets and resere in euity are shon in note he ull depending on the nature of the underling sale epected to be completed ithin one ear liailities and highly roale orecast air alue o a hedging deriatie is classiied as hedged transaction from the date of the classification transactions cash lo hedges or a noncurrent asset or liaility hen the • edges o a net inestment in a oreign remaining maturity o the hedged item is more The amount accumulated in other ropert plant and euipment and intangible oeration net inestment hedges than months t is classiied as a current asset comprehensie income is reclassified to profit or assets are not depreciated or amortised once or liaility hen the remaining maturity o the loss as a reclassification adustment in the same classified as held for sale Assets and liabilities classified as held for sale are presented t the incetion o a hedge relationshi the hedged item is less than months rading period or periods during hich the hedged cash separatel as current items in the statement of rou ormally designates and documents the deriaties are classiied as a current asset or flos affect profit or loss financial position A disposal group ualifies as a hedge relationshi to hich it ishes to aly liaility discontinued operation if it is a component of f cash flo hedge accounting is discontinued hedge accounting and the ris management an entit that has been disposed of or is the amount that has been accumulated in oectie and strategy or undertaing the classified as held for sale and hedge hanges in the air alue o deriaties that are other comprehensie income must remain in designated and ualiy as air alue hedges are other comprehensie income if the hedged • epresents a separate maor line of business or hedges that ere initially entered into rior recorded in roit or loss together ith any future cash flos are still epected to occur or geographical area of operations to uly the documentation includes changes in the air alue o the hedged asset or therise the amount ill be immediatel • s part of a single coordinated plan to identiication o the hedging instrument the liaility that are attriutale to the hedged ris reclassified to profit or loss as a reclassification dispose of a separate maor line of business hedged item or transaction the nature o the he gain or loss relating to the eectie ortion adustment After discontinuation once the or geographical area of operations or ris eing hedged and ho the rou ill assess o interest rate sas hedging ied rate hedged cash flo occurs an accumulated • s a subsidiar acuired eclusiel ith a the eectieness o changes in the hedging orroings is recognised in roit or loss ithin amount remaining in other comprehensie ie to resale instrument’s fair value in offsetting the exposure inance costs together ith changes in the air income must be accounted for depending on to changes in the hedged item’s fair value or alue o the hedged ied rate orroings the nature of the underling transaction iscontinued operations are ecluded from the cash attriutale to the hedged ris uch attriutale to interest rate ris he gain or loss results of continuing operations and are hedges are eected to e highly eectie in relating to the ineectie ortion is recognised presented as a single amount as profit or loss achieing osetting changes in air alue or in roit or loss ithin other income or other edges of a net inestment in a foreign after ta from discontinued operations in the cash los and are assessed on an ongoing eenses operation including a hedge of a monetar statement of profit or loss item that is accounted for as part of the net asis to determine that they actually hae een inestment are accounted for in a a similar highly eectie throughout the inancial the hedge no longer meets the criteria or to cash flo hedges Gains or losses on the reorting eriods or hich they ere hedge accounting the adustment to the hedging instrument relating to the effectie ropert plant and euipment is stated at designated carrying amount o a hedged item or hich the portion of the hedge are recognised as other historical cost less depreciation istorical cost eectie interest method is used is amortised to comprehensie income hile an gains or losses rom uly the documentation includes roit or loss oer the eriod to maturity using a relating to the ineffectie portion are includes ependiture that is directl attributable identiication o the hedging instrument the recalculated eectie interest rate recognised in the statement of profit or loss n to the acuisition of the items Subseuent costs hedged item the nature o the ris eing disposal of the foreign operation the are included in the asset’s carrying amount or hedged and ho the rou ill assess hether cumulatie alue of an such gains or losses recognised as a separate asset as appropriate the hedging relationshi meets the hedge he eectie ortion o changes in the air alue recorded in euit is transferred to the onl hen it is probable that future economic eectieness reuirements including the o deriaties that are designated and ualiy as statement of profit or loss benefits associated ith the item ill flo to the analysis o sources o hedge ineectieness and a cash lo hedge is recognised in other group and the cost of the item can be ho the hedge ratio is determined hedging measured reliabl The carring amount of an relationshi ualiies or hedge accounting i it comrehensie income and accumulated in component asset is derecognised hen meets all o the olloing eectieness reseres in euity he gain or loss relating to the The Group classifies noncurrent assets and replaced All repairs and maintenance are reuirements ineectie ortion is recognised immediately in disposal groups as held for sale if their carring roit or loss ithin interest income or inance charged to profit or loss during the reporting amounts ill be recoered principall through a period in hich the are incurred • costs There is ‘an economic relationship’ between sale transaction rather than through continuing the hedged item and the hedging use oncurrent assets and disposal groups he rou uses orard currency contracts as epreciation is calculated on a straightline instrument classified as held for sale are measured at the hedges o its eosure to oreign currency ris in basis oer the estimated useful life of the assets loer of their carring amount and fair alue less orecast transactions he ineectie ortion as follos • The effect of credit risk does not ‘dominate costs to sell osts to sell are the incremental relating to oreign currency contracts is the value changes’ that result from that costs directl attributable to the disposal of an recognised as other oerational eenses • easehold improements remaining length economic relationshi asset or disposal group ecluding finance costs of lease term • he hedge ratio o the hedging relationshi and income ta epense • lant and euipment to ears is the same as that resulting rom the

Annual Report 2019 / 2020 77

ach asset’s residual value and useful life is Under this treatment for each roerty the changes in accounting estimates and adusted might be impaired ther assets are tested for reviewed and adusted if aroriate at the resent value of the minimum lease ayments is on a prospective basis The amortisation impairment whenever events or changes in end of each reorting eriod determined and carried as a lease liability and expense on intangible assets with finite lives is circumstances indicate that the carring the fair value of the lease to the Grou is recognised in the statement of profit or loss as amount ma not be recoverable An asset’s carrying amount is written down recorded each eriod as investment roerty the expense categor that is consistent with the immediately to its recoverable amount if the function of the intangible assets n impairment loss is recognised for the amount asset’s carrying amount is greater than its Gains or losses arising from changes in the fair by which the asset’s carrying amount exceeds estimated recoverable amount note r values of investment roerties are included in ntangible assets with indefinite useful lives such its recoverable amount The recoverable Gains and losses on disosals are determined by rofit or loss in the eriod in which they arise as goodwill are not amortised but are tested for amount is the higher of an asset’s fair value less comaring roceeds with carrying amount including the corresonding tax effect air impairment at each reporting period either costs of disposal and value in use or the hese are included in rofit or loss values are determined using the same valuation individuall or at the level The assessment purposes of assessing impairment assets are rocess alied to freehold investment of indefinite life is reviewed at each reporting grouped at the lowest levels for which there are roerty period to determine whether the indefinite life separatel identifiable cash inflows which are continues to be supportable f not the change largel independent of the cash inflows from rom uly lease ayments are in useful life from indefinite to finite is made on a other assets or groups of assets CGU’s on nvestment roerties are measured initially at accounted for under see note h prospective basis ains or losses arising from financial assets other than goodwill that have cost including transaction costs ubseuent to and for the rior reorting eriod under derecognition of an intangible asset are been impaired in previous periods are reviewed initial recognition investment roerties are Under both aroaches the ease measured as the difference between the net for possible reversal of the impairment at the stated at fair value which reflects maret ayments are allocated between the rincial disposal proceeds and the carring amount of end of each reporting period conditions at the reorting date Gains or losses comonent of the lease liability and interest the asset and are recognised in the statement arising from changes in the fair values of exense as to achieve a constant rate of of profit or loss when the asset is derecognised investment roerties are included in rofit or interest on the remaining balance of the liability loss in the eriod in which they arise nterest exense is recognised in finance costs in esearch costs are expensed as incurred rovisions are recognised when the roup has a the consolidated statements of rofit and loss evelopment expenditure on an individual present obligation legal or constructive as a air values are determined by a combination of and within ayment of lease liabilities within the proect is recognised as an intangible asset result of a past event it is probable that an indeendent valuations and irector valuations consolidated statements of cash flows when the roup can demonstrate outflow of resources emboding economic he indeendent valuations are erformed by benefits will be reuired to settle the obligation an accredited indeendent valuer nvestment • The technical feasibilit of completing the and a reliable estimate can be made of the roerties are indeendently valued on a intangible asset so that the asset will be amount of the obligation hen the roup rotational basis every three years unless ntangible assets acuired searately are available for use or sale expects some or all of a provision to be reuired by the underlying financing or the measured on initial recognition at cost he cost • ts intention to complete and its abilit and reimbursed the reimbursement is recognised as irectors determine a more freuent valuation of intangible assets acuired in a business intention to use or sell the asset a separate asset but onl when the cycle combination is their fair value at the date of • ow the asset will generate future reimbursement is virtuall certain acuisition ollowing initial recognition economic benefits or roerties subect to an indeendent intangible assets are carried at cost less any • The availabilit of resources to complete the rovisions are measured at the present value of valuation reort the irectors verify all maor accumulated amortisation and accumulated asset and management’s best estimate of the inuts to the valuation and review the results imairment losses nternally generated • The abilit to measure reliabl the expenditure reuired to settle the present with the indeendent valuer he irector intangibles excluding caitalised develoment expenditure during development obligation at the end of the reporting period valuations are comleted by the Grou costs are not caitalised and the related The discount rate used to determine the present oard he valuations are determined using the exenditure is reflected in rofit or loss in the ollowing initial recognition of the development value is a pretax rate that reflects current same techniues and similar estimates to those eriod in which the exenditure is incurred expenditure as an asset the asset is carried at market assessments of the time value of mone alied by the indeendent valuer cost less an accumulated amortisation and and the risks specific to the liabilit The increase he useful lives of intangible assets are assessed accumulated impairment losses mortisation of in the provision due to the passage of time is nvestment roerties are derecognised either as either finite or indefinite ntangible assets with the asset begins when development is recognised as interest expense when they have been disosed of or when they finite lives are amortised over the useful complete and the asset is available for use t is are ermanently withdrawn from use and no economic life and assessed for imairment amortised over the period of expected future n accordance with lease agreements the future economic benefit is exected from their whenever there is an indication that the benefit mortisation is recorded in other roup must restore the leased premises in a disosal he difference between the net intangible asset may be imaired he operational expenses uring the period of number of leasehold premises to its original disosal roceeds and the carrying amount of amortisation eriod and the amortisation development the asset is tested for impairment condition at lease expir provision has been the asset is recognised in the statement of rofit method for an intangible asset with a finite annuall recognised for the obligation to remove or loss in the eriod of derecognition useful life are reviewed at least at the end of leasehold improvements from the leased each reorting eriod premises note ransfers are made to or from investment roerty only when there is a change in use Changes in the exected useful life or the oodwill and intangible assets that have an exected attern of consumtion of future indefinite useful life are not subect to he Grou as lessee has roerties that in economic benefits embodied in the asset are amortisation and are tested annuall for accordance with considered to modify the amortisation eriod or impairment or more freuentl if events or iabilities for wages and salaries including non ualify for recognition as investment roerties method as aroriate and are treated as changes in circumstances indicate that the monetar benefits and accumulating annual

Annual Report 2019 / 2020 79

leave which are epected to be settled within of the assets distributed is reconised in the Assets or iaiities arising under ta unding the air aue measurement is directy or onths of the reportin date are reconised stateent of profit or loss agreements with the ta consoidated entities indirecty oserae in respect of eployees services up to the are recognised as current amounts receiae • ee — auation techniues or which reportin date hey are easured at the rom or ayae to other entities in the rou the owest ee inut that is signiicant to aounts epected to be paid when the the air aue measurement is unoserae liabilities are settled he Group is of a ind referred to in orporations oundin in inancialirectors’ or assets and iaiities that are recognised in eports nstruent , relatin to the he rou measures inancia instruments such the inancia statements on a recurring asis the he Group does not epect its lon service ‘rounding off’ of amounts in the financial as deriaties and noninancia assets such as rou determines whether transers hae leave benefits to be settled wholly within stateents ounts in the financial stateents inestment roerties at air aue at each occurred etween ees in the hierarchy y re onths of each reportin date he Group have been rounded off to the nearest thousand aance sheet date assessing categorisation ased on the owest reconises a liability for lon service leave dollars, or in certain cases, the nearest dollar ee inut that is signiicant to the air aue easured as the present value of epected air aue is the rice that woud e receied to measurement as a whoe at the end o each future payents to be ade in respect of se an asset or aid to transer a iaiity in an reorting eriod services provided by eployees up to the ordery transaction etween maret articiants reportin date usin the proected unit credit he financial inforation for the parent entity, at the measurement date he air aue or urther detais on air aue measurement ethod onsideration is iven to previous , disclosed in note has been prepared on measurement is ased on the resumtion that reer to notes and eperience of eployee departures, and the sae basis as the consolidated financial the transaction to se the asset or transer the periods of service pected future payents stateents, ecept as set out below iaiity taes ace either are discounted usin aret yields at the reportin date on the applicable corporate • n the rincia maret or the asset or bonds with ters to aturity and currencies that nvestents in subsidiaries are accounted for at iaiity or atch, as closely as possible, the estiated cost in the financial stateents of • n the asence o a rincia maret in the he rearation o the rou’s consolidated future cash outflows most adantageous maret or the asset or inancia statements reuires management to iaiity mae udgements estimates and assumtions and its whollyowned entities have that aect the reorted amounts o reenues ll eployees can direct the Group to ae ipleented the ta consolidation leislation he rincia or the most adantageous maret eenses assets and iaiities and the contributions to a defined contribution plan of he head entity, , and the controlled entities must e accessie y the grou accomanying discosures and the discosure their choice ontributions to defined that are in the ta consolidated roup, account o contingent assets and iaiities ncertainty contribution superannuation funds are for their own current and deferred ta aounts he air aue o an asset or iaiity is measured aout these assumtions and estimates coud reconised as an epense as they becoe hese ta aounts are easured as if each using the assumtions that maret articiants resut in outcomes that reuire a materia payable repaid contributions are reconised entity in the ta consolidated roup continues to woud use when ricing the asset or iaiity adustment to the carrying amount o the assets as an asset to the etent that a cash refund or a be a standalone ta payer in its own riht assuming that maret articiants act in their or iaiities aected in uture eriods reduction in the future payents is available n addition to its own current and deferred ta economic est interest A air aue aounts, also reconises the current ta measurement o a noninancia asset taes into liabilities or assets and the deferred ta assets account a maret articiants aiity to arisin fro unused ta losses and unused ta generate economic eneits y using the asset n the rocess o aying the rou’s tapled securities are classified as euity ssued credits assued fro controlled entities in the in its highest and est use or y seing it to accounting oicies management has made and paid up capital is reconised at the fair ta consolidated roup another maret articiant the oowing udgements which hae a value of the consideration received by the signiicant eect on the amounts recognised in Group ncreental costs directly attributable to he entities have also entered into a ta fundin he rou uses auation techniues that are the consoidated inancia statements the issue of securities are shown in euity as a areeent under which the whollyowned aroriate in the circumstances and or which deduction, net of ta, fro the proceeds entities fully copensate for any current ta suicient data is aaiae to measure air aue payable assued and are copensated by maimising the use o reeant oserae inuts for any current ta receivable and deferred and minimising the use o unoserae inuts ta assets relatin to unused ta losses or unused A assets and iaiities or which air aue is or the acuisition o storage centres the ta credits that are transferred to under the measured or discosed in the inancia Group’s policy is to review the nature of the he Group reconises a liability to ae cash or ta consolidation leislation he fundin statements are categorised within the air aue transaction and assess i the transaction shoud noncash distributions to euity holders when aounts are deterined by reference to the hierarchy ased on the owest ee inut that is e accounted or under the distribution is authorised and is no loner at aounts reconised in the whollyowned signiicant to the air aue measurement as a or the discretion of the opany or the entities financial stateents he aounts whoe as a urchase o inestment roerty he ey esponsible ntity correspondin aount is receivablepayable under the ta fundin assessment is whether the transaction reconised directly in euity areeent are due upon receipt of the fundin • ee — uoted unadusted maret constitutes a purchase of a ‘business’, and i so oncash distributions are easured at the fair advice fro the head entity he head entity rices in actie marets or identica assets it wi e accounted or under AA it is value of the assets to be distributed with fair ay also reuire payent of interi fundin or iaiities determined that the transaction does not meet value reeasureent reconised directly in aounts to assist with its obliations to pay ta • ee — auation techniues or which this deinition the transaction is accounted or euity ny difference between the carryin instalents the owest ee inut that is signiicant to as a urchase o an asset under AA as an aount of the liability and the carryin aount

Annual Report 2019 / 2020 81 acuisition of a storage centres he for renta return an capita appreciation he Group hos a interest in the una torage rust an the Group hos uring the and financial ears the rou oerated holl ithin one usiness segment s escrie in note c the Group has a interest in the una oercia rust eing the oeration and management of storage centres in ustralia and e ealand aopte the aenents to a efinition of a an the trust usiness containe in his proies n each arrangeent inestents are cassifie he anaging irector is the Group’s chief oerating decision maer and monitors the oerating results carit on hat is consiere as a usiness an as oint entures as a parties are suect to a on a ortfolio ide asis onthl management reorts are ealuated ased uon the oerall as an operationa concentration test that ecurithoers greeent that has een erformance of consistent ith the resentation ithin the consolidated financial statements he sipifies the assessent of hether an acuire contractua structure such that each part Group’s financing including finance costs and interest income are managed on a rou asis and set of actiities an assets is not a usiness has eua representation on the aisor oar not allocated to oerating segments responsie for the oera irection an or the ears ene une an une superision of each trust ecisions aout the he oerating results resented in the statement of rofit or loss reresent the same segment the Group has assesse that a of its reeant actiities reuire the unanious information as reorted in internal management information storage centre acuisitions o not eet the consent of the parties sharing contro efinitions set out in an are therefore accounte for as purchases of inestent propert per 00 0 he e assuptions at the reporting ate $000 $000 concerning the future an other e sources of – estiation uncertaint that hae significant ris ustralia of causing a ateria austent to the carring e ealand aounts of assets an iaiities ithin the net he Group eterines the ease ter as the financia ear are escrie eo noncanceae ter of the ease together ith he reenue information aoe ecludes interest income and is ased on the location of storage an perios coere an option to eten the ssuptions an estiates are ase on centres ease if it is reasona certain to e eercise paraeters aaiae hen the consoiate or an perios coere an option to financia stateents ere prepare isting terinate the ease if it is reasona certain not circustances an assuptions aout the to e eercise future eeopents a change ue to 00 0 aret changes or circustances arising $000 $000 he Group has seera ease contracts that eon the Group’s contro uch changes are incue etension an terination options he refecte in the assuptions hen the occur ustralia Group appies ugeent in eauating hether e ealand it is reasona certain to eercise the option to rene or terinate the ease consiering factors he Group carries its inestent properties at fair that create an econoic incentie to eercise aue ith changes in fair aue eing oncurrent assets for this urose consists of roert lant and euiment inestment roerties either the renea or terination cause he recognise in the stateent of profit or oss and intangile assets ecluding goodill Group incue the etension perio as part of uner fair aue austents air aues are the ease ter for eases of inestent propert eterine a coination of inepenent he rou has no indiidual customer hich reresents greater than of total reenue he Group tpica eercises its option to rene auations assesse on a rotationa asis an these eases ue to the econoic aue erie irector auations eterine using the sae fro the operating usiness ocate at these techniues an siiar estiates to those preises he renea perio for the ease of appie the inepenent auer he e 00 0 hea office preises is not incue as part of assuptions use to eterine the fair aue of $000 $000 the ease ter as there is no reasonae the properties an the sensitiit anases are certaint that this i e eercise at the en of proie in note the initia contractua ter ale of goods and serices – genc fees and commissions n ipairent eists hen the carring aue of esign and deeloment fees eferre ta assets are recognise the an asset or G ecees its recoerae anagement fees Group for unuse ta osses to the etent that it aount hich is the higher of its fair aue ess is proae that taae profit i e aaiae costs to se an its aue in use he fair aue against hich the osses can e utiise ess costs to se cacuation is ase on the fair aue of the Group’s stape securities as iste ugeent is reuire to eterine the aount on the ustraian ecurities change hich has of eferre ta assets that can e recognise een assesse as one G for gooi ase upon the ie tiing an the ee of ipairent assessent purposes ess costs of future taae profits isposa

Annual Report 2019 / 2020 83

NSPT is a ‘flow through’ entity for Australian income tax purposes and is an Attribution Managed otes s rus su r opos o s o ter oeratioal exeses uors o ruo ss NSPT’s subsidiary Nation or ropr rus Professional fees (“”) is an Australian registered trust which owns investment property in New Zealand. For New nformation technology costs purposs s ss s u rus s su o o ost of pacaging and other products sold r o ommunications costs an charges or opos o o ps or rs u Motor vehicle expenses u r epreciation Amortisation of intangible assets . 00 0 Travel and entertainment costs $000 $000 ther expenses otal oter oeratioal exeses urr rr mloee exeses us ro o pror pros ages and salaries Postemployment benefits ther employee costs otal emloee exeses oss o ruo o s o s A A os o ssu sr p terest icome an interest nterest income from related parties Australia’s domestic tax rate for 00 0 otal iterest icome ro or u pro or ro russ o usr proprs iace costs ou pro or o nterest on borrowings eclassification from cash flow hedge reserve to usr r o – statement of profit or loss (see note ) nterest on lease liabilities relating to investment property ou ssss ous nterest on other lease liabilities u ossss ous otal fiace costs uss rsp o prous rs o or rs oo o prous uros osss

Annual Report 2019 / 2020 85 AA A A AA A eferred tax eefit icluded i icome tax eefit comrises The roup holds the following financial instruments otes iacial assets ash and cash euivalents . Trade and other receivables . eposits . otal deferred tax eefit erivatives used for hedging . eferred tax assets ad liailities Total financial assets Deferred tax assets iacial liailities Trade and other payables . orrowings . ease liabilities . erivatives used for hedging . Total financial liabilities Deferred tax liabilities The roup’s approach to financial ris management is discussed in note . The maximum exposure to credit ris at the end of the reporting period is the carrying amount of each class of financial asset mentioned above. All derivatives relate to interest rate swaps and forward currency exchange contracts held by the group. These have been designated as cash flow hedges and are presented as current assets or liabilities if they are expected to be settled within months after the end of the reporting period.

et deferred tax assets

ecociliatio to statemet of fiacial ositio et deferred tax assets

otal

Annual Report 2019 / 2020 87 as ad cas euialets lassificatio as trade ad oter receiales

urret assets otal cas ad cas euialets as flo recociliatio of et rofit after tax to et cas flos from oeratios At ul At ue as flos from oerati actiities ter assets

urret et cas flos from oerati actiities rade ad oter receiales ocurret otes urret otal curret ad ocurret ocurret

otal curret ad ocurret

Annual Report 2019 / 2020 89

rade ad oter aales urret terest rate sas rade payables 99 8 ccrued expenses G and eployent taxes payable ther payables otal 8 899 terest rate sas A at face alue rade payables are unsecured and are usually paid within days of recognition. ther payables and accruals are paid when aounts fall due. he carrying aounts of trade and other payables are assued to be the sae as their fair alues due to their shortter nature. terest rate sas at face alue . orrois

A euialet of iterest rate sas ocurret an finance facilities 8 888 onaortised borrowing costs 9 otal orrois 89

he Group has noncurrent borrowing facilities denominated in Australian Dollars (“A”) and New Zealand Dollars (“”). ll facilities are interest only facilities with any drawn balances payable at which reduced the Group’s financial liability presented in note 9.8. aturity. rawn aounts and facility liits are as follows

controlling interest in the Group’s a fiace facilities A rawn aount 8 8 acility liit 8 8

a fiace facilities ede of et iestmets i forei oeratios rawn aount 9 9 acility liit 9 being used to hedge the Group’s exposure to A euialet of facilities rawn aount 9 88 acility liit 9 88 he aor ters of these agreeents are as follows

• t une aturity dates on these facilities range fro uly to eceber . une 9 aturity dates fro uly to eceber . • he interest rate applied is the ban bill rate plus a argin depending on the gearing ratio. • ecurity has been granted oer the Groups freehold inestent properties.

he Group has a ban oerdraft facility with a liit of that was undrawn at une and une 9. uring the year ended une the Group refinanced part of the existing debt facilities and increased its club baning facilities by and . ear ended une 9 the Group conerted an existing facility of into an facility of . and facilities increased by and .

9 Annual Report 2019 / 2020 91

00 0 ue ue $’000 $’000 $’000 $’000 nterest rate swas . Amouts recoised i statemet of rofit or loss orward currenc ecange contract . Dereciation eense of rigt of use assets nterest eense on lease liabilities enses relating to sort term leases resented witin remises costs nterest rate swas . ease diminution on leaseold inestment roerties resented witin fair alue adustments otal

or details on te classification of financial instruments see note . rou as a lessor

uture minimum rentals receiable under noncancellable oerating leases as at une are as follows e rigt of use assets and lease liabilities ae arisen uon adotion of AA from ul . efer to note c for furter information. ue ue $’000 $’000 itin one ear After one ear but not more tan fie ears ore tan fie ears $000 $000 $000 $000 otal Adustments on te adotion of AA Additions in te ear ended une iacial istrumets fair alue measuremet Dereciation carge () () () () 0 00 air alue ierarc is note elains te udgements and estimates made in determining te fair alues of te financial instruments recognised in te financial statements as detailed in notes . to .. o roide an indication about te reliabilit of te inuts used in determining fair alue financial instruments are classified into te following tree leels. 0 00 0 eel e fair alue of financial instruments traded in actie marets (suc as ublicl traded $’000 $’000 deriaties and trading and aailableforsale securities) is based on uoted maret rices at te end of te reorting eriod. e uoted maret rice used for an financial assets eld is te current bid ease liabilities relating to rigt of use assets rice. ese instruments are included in leel . ease liabilities relating to rigt of use assets resented as leaseold eel e fair alue of financial instruments tat are not traded in an actie maret (for eamle inestment roerties oertecounter deriaties) is determined using aluation tecniues wic maimise te use of otal current lease liabilities obserable maret data and rel as little as ossible on entitsecific estimates. f all significant inuts reuired to fair alue an instrument are obserable te instrument is included in leel . ease liabilities relating to rigt of use assets eel f one or more of te significant inuts is not based on obserable maret data te instrument is ease liabilities relating to rigt of use assets resented as leaseold included in leel . inestment roerties otal noncurrent lease liabilities ecific fair aluation tecniues used to determine fair alues include

• e fair alue of interest rate swas is calculated as te resent alue of te estimated future cas flows based on obserable ield cures adusted for counterart or own credit ris. e rou as seeral lease contracts tat include etension and termination otions. e rou as • e fair alue of forward currenc ecange contracts is based on maret obserable inuts to included te etension eriod as art of te lease term for leases of inestment roert in te table obtain a resent alue. ncororated into te calculation are arious inuts including te credit aboe. e rou as an otion to etend its lease of ead office tis as not been included as art ualit of counterarties foreign ecange sot and forward rates ield cures of te resectie of te lease term as tere is no reasonable certaint tat tis will be eercised at te end of te initial currencies currenc basis sreads between te resectie currencies interest rate cures and contractual term. Had the extension period been recognised the Group’s lease liabilities at 30 June forward rate cures of te underling commodit. would ae increased b .m. e resulting fair alue estimates for interest rate swas are included in leel .

Annual Report 2019 / 2020 93

0

00 0 $000 $000 $000 $000 $000 $000 0 00 t cost 3 ccuulated depreciation 0 oncurrent inancial assets 3 0 urrent inancial liabilities 0 0 oncurrent inancial liabilities 3 3 econciliation o the carring aounts o propert plant and euipent at the beginning and end o 3 3 the current inancial period is shon belo

0 0 00 0 – $000 $000 urrent inancial liabilities arring aount at beginning o the ear 0 dditions 33 33 isposals epreciation 3 3 oncurrent inancial assets 3 ect o oeent in oreign exchange urrent inancial liabilities 3 3 0 oncurrent inancial liabilities 3 3 0 0

here ere no transers beteen leels o air alue hierarch during the ears ended 30 June 00 and 30 June 0

0

This note provides information about the Group’s noninancial assets and liabilities including

• n oerie o all noninancial assets and liabilities held b the Group • peciic inoration about each tpe o noninancial asset and noninancial liabilit and • noration about deterining the air alue o the noninancial assets and liabilities including areas o udgeent estiates and other assuptions

0

00 0 $’000 $’000

33

0

00 0 $000 $000 pening balance at Jul 0 3 te reclassiied ro reehold inestent properties 0 0 te reclassiied to reehold inestent properties 0 3 isposals during the ear 0 0 0

s at 30 June 0 the Group held an agreeent or the sale o coercial inestent propert in unedin e ealand or 3 less cost o sale o 0 his transaction settled on 0 epteber 0

Annual Report 2019 / 2020 95

0 0

00 0 00 0 $000 $000 $000 $000 easeo nestent propertes reeo nestent propertes n operaton penin and osin net boo vaue reeo nestent propertes uner onstruton penin net boo vaue dditions penn aane at u ereonition osses presented ithin restruturin and ropert austons other nonreurrin osts proeents to nestent propertes mortisation eassessent o ease ters osin net boo vaue ease nuton presente as ar aue austents et oss ro oter ar aue austents 0 Goodi has been aoated to the isted roup anaement have determined that the isted penn aane at u roup hih is onsidered one operatin sement see note is the appropriate G aainst hih ropert austons to aoate these intanibe assets oin to the sneries arisin from ombinin the portfoios of the sposa o reeo nestent propert Group proeents to nestent propertes tes reasse to reeo nestent propert uner The reoverabe amount of the isted roup has been determined based on the fair vaue ess osts of onstruton disposa method usin the fair vaue uoted on an ative maret s at une had tes reasse ro reeo nestent propert staped seurities uoted on the ustraian eurities hane at per seurit uner onstruton providin a maret apitaisation of m This amount is in eess of the arrin amount of the tes reasse to assets e or sae Group’s net assets at une ad the seurit prie dereased b the maret apitaisation tes reasse ro assets e or sae oud sti have been in eess of the arrin amount et an ro ar aue austents et o oeent n oren eane 0 0 00 0 $000 $000 penn aane at u ropert austons eeopent osts tes reasse to reeo nestent propertes eferred rent revenue from renta inome represents funds reeived in advane from ustomers tes reasse ro reeo nestent propertes et o oeent n oren eane 0

00 0 $000 $000 ease ans ease osses – ease nuton o easeo propert nrease ans assoate t nestent propert oeent n prosons presente n ar aue austents

nue tn net an ro ar aue austents are rease ans o reatn to te estent o reeo nestent propertes urn te ear ene une une rease an o reatn to easeo nestent propertes an reatn to reeo nestent propertes

Annual Report 2019 / 2020 97

0

00 0 $000 $000 ae good provisions nnual leave , ong service leave , , ae good provisions , , ong service leave , , s at uly , , rising during the year Group’s policy is to maintain the valuation of the investment property hanges in discount rates an indication of a significant change to the property’s valuation Uninding of discount rates Utilised () 0 , , he Group is reuired to restore the leased premises in a number of leasehold properties to their original condition at the end of lease term provision has been recognised for the present value of the estimated expenditure reuired to remove any leasehold improvements 0

he Group has classified its nonfinancial assets held at fair value into the three levels prescribed in note to provide an indication about the reliability of inputs used to determine fair value 0 00 $000 $000 $000 $000 0 0 0 00 easehold investment properties , , reehold investment properties ,, ,, ,, ,, 0 0 ssets held for sale , , 0 0 easehold investment properties , , 00 0 reehold investment properties ,, ,, , ,, ,, he Group’s policy is to recognise transfers into and out of fair value hierarchy levels at the end of the reporting period here ere no transfers beteen levels and or beteen levels and for recurring fair value measurements during the year n the prior year ended une the Group transferred m from level to level and m from level to level folloing the reclassification of assets beteen freehold investment properties and assets held for sale (see note ) Under the income capitalisation method, a property’s fair value is estimated based he fair value of assets held for sale is determined using valuation techniues hich maximise the use of earnings before interest, tax, depreciation and amortisation (“”) observable maret data or the year ended une , the Group valued assets classified as held for sale at the contractually agreed sale price less estimated cost of sale or other observable evidence of maret value

Annual Report 2019 / 2020 99

iscounte to account for the estimate time an the aitional costs reuire to elier this aitional alue. u o op o Group s o or os s s o The capitalisation rates are erie from recent sales of similar properties. The seconar capitalisation usr rate is tpicall higher than the primar capitalisation rate to reflect the aitional ris associate with these cashflows. Generall an increase in stailise aerage T will result in an increase in fair oso ss o Group s u u alue of an inestment propert. n increase in the acanc rate will result in a reuction of the stailise aerage T. nestment properties are alue on a highest an est use asis. The current use of all of the inestment properties selfstorage is consiere to e the highest an est 00 0 use. o or pros usr o or rs usr The capitalisation rate aopte reflects the inherent ris associate with the propert. or eample if r usr the lease epir profile of a particular propert is short the capitalisation rate is liel to e higher to our ross or pros usr reflect aitional ris to income. The higher capitalisation rate then reuces the aluation of the o or ss usr propert. o or o or s rus usr The following tales present the sensitiit of inestment propert fair alues to changes in input o or or ropr rus usr assumptions. o or ropr rus usr o or our rus usr o rsu o s oso u o sp rr osus u ru o s prs s ooro rs $’000 $’000

rimar capitalisation rate 1 1 1 1 117

econar capitalisation 1 11 18 rate

ustainale occupanc 1 1 11 177 00 0 tailise aerage T 17 177 1 $000 $000

p u uso o sro p oruo o ur

r o oss pro ro o urs sruos r ro o ur spos o us o ur 0 $’000 $’000 Group os rs u or rus Group os rimar capitalisation rate 1 1 7 71 1 1 188 78 rs u or rus rus econar capitalisation 8 7 1 rate ur r u Group susrp o o us rus or ustainale occupanc 77 7 11 811 rus susu purs op s or sor r tailise aerage T 877 7 or propr us usr s u s r rs ur osruo

u or rus rs r propr o ro s o or us u or rus ops s propr s u u or rus s o sor r s propr ur osruo

ur pror r u Group o u oruo o o u or rus o u or rus Group so ur o sor r s propr sss ro u or rus or so op s o u or rus or sso or us o u or rus or $17.8m. There was no change in the share of the Group’s interest following these rsos

1 Annual Report 2019 / 2020 101

During the year ended une the Group sold its units in nvestments o. nit rust for m. 11 a an 7878 new staple securities on une . The issue price represente a iscount of 7.1 on the last closing price of staple securities on a . hese investments are classified as oint ventures as all parties are subect to a ecurityholders greement that has been contractually structured such that the parties to the agreement have eual representation on the advisory board responsible for the overall direction and supervision of each trust. uring the ear 1 1 177 staple securities were issue to securitholers participating in the Group’s Distribution Reinvestment Plan for consideration of $1.7m 1 $1.m. The staple securities were issue at the olume weighte aerage maret price of the Groups staple securities oer a perio of ten traing as less a iscount. 00 0 $000 $000

pening balance at uly apital contribution in associate staple securit represents one share in an one unit in T. taple securitholers hae the hare of profit from associates right to receie eclare iiens from an istriutions from T an are entitle to one ote Distributions from associate per stapled security at securityholders’ meetings. olers of staple securities can ote their shares an 0 units in accorance with the orporations ct 1 either in person or pro at a meeting of either or T. The staple securities hae no par alue.

representing NSR’s share n the eent of the wining up of an T staple securitholers hae the right to participate in the procees from the sale of all surplus assets in proportion to the numer of an amounts pai up on staple securities hel. rinar staple securitholers ran after all creitors in repament of capital.

There is no current on or off maret securit uac. s at une the Group oned . of the Australia Prime Storage Fund (“”). During the year ended une the Group purchased three storage centre investment properties in ustralia from P for m. olloing these transactions the Group received distributions from P totalling .m and the P entities ere subseuently dissolved. 00 0 he Group holds a . une holding in Spacer Marketplaces Pty Ltd (“”). $000 $000 pacer operate online peertopeer maretplaces for selfstorage and paring. During the year ended une the Group made a capital contribution of .m into pacer as part of an euity raise. pening alance at 1 ul 7 1 oreign echange translation ifferences 7 1 ee note for fees received and purchases from oint ventures and associates. None of the Group’s losing alance at une 1 7 oint ventures or associates are listed on any public echange. The financial statements for the Group are prepare on the asis that was the acuirer of T. n this asis foreign currenc translation resere moements relating to the Group are presente within other reseres. The moements elow in foreign currenc translation resere an cashflow hege 00 0 resere relating to the T Group are presente within noncontrolling interest in the Group’s $000 $000 consoliate statement of changes in euit.

ssued and paid up capital ontract for future issue of euity 00 0 $000 $000 pening alance at 1 ul 78 11 00 0 et inestment hege 117 11 oreign echange translation ifferences 8 nstitutional and retail placements losing alance at une 11 78 Distribution reinvestment plan 0 pening alance at 1 ul 881 7 ealuation of cash flow heges 18 18 n une in the prior year the Group announced a fully underritten m euity raising. eclassification to statement of profit or loss see note 7 77 1 Proceeds ere received on une resulting in the issue of ne stapled securities on Taation impact on realuation 1 uly . n une the Group also announced a nonunderritten security purchase plan. his losing alance at une 78 881 completed on uly raising .m and resulted in the issue of ne stapled securities. 78 1 n ay the Group announced a fully underritten m euity raising and nonunderritten security purchase plan raising .m. his resulted in the issue of ne stapled securities on

1 Annual Report 2019 / 2020 103

he he resere s use to reor s or osses o ertes tht re este s sh fo air ae easreent hees reose other oprehese oe s esre ote outs re For information aout the methods and assumptions used in determining fair alues of deriaties refer ressfe to proft or oss the pero he the ssote hee trsto tes pe to note ..

the er ee ue the Group reset the terest rtes ssote th eote terest rte sps este s sh fo hees hs resute sh outfo of Market risk is the risk that the fair alue of future cash flos of a financial instrument ill fluctuate m which reduced the Group’s financial liability as presented in note 9.8 ue ecause of changes in market prices. Market risk comprises of three types of risk interest rate risk ore th inania instrents s the ture of the uer hee struet s currency risk and other price risk such as euity price and commodity risk. Financial instruments uhe the fr ue of ths outfo res the sh fo hee resere e ortse affected y market risk include loans and orroings deposits det and euity inestments and to the stteet of proft or oss future peros ret to the profe of the or struet deriatie financial instruments.

to pt o reuto ppes o to sh fo hees he sutrust of he sensitiity analysis in the folloing sections relate to the position as at une and une hh s suet to e e t esto eferre t oes ot pp to sh fo hees he . he sensitiity analysis has een prepared on the asis that the amount of net det the ratio of the Group uer urret ustr t esto fied to floating interest rates of det and deriaties and the proportion of financial instruments in foreign currencies are all constant on the asis of hedge designations in place at une . he sh fo hee s ue ootro terest the osote Group he analysis ecludes the impact of moements in market ariales on proisions and the nonfinancial assets and liailities of foreign operations.

hs ote outes the Group’s eposure to f rss ho these rss ou ffet future f he folloing assumptions hae een made in calculating sensitiity analysis perfore • he sensitiity of the releant statement of profit or loss item is the effect of the assumed changes in he Group’s oer rs eet pror fouses o the uprett of f rets respectie market risks. his is ased on the financial assets held at une and une sees to se potet erse effets o the f perfore of the usess he Group including the effect of hedge accounting. uses erte f struets suh s terest rte sps to hee ert ret rs eposures • he sensitiity of euity is calculated y considering the effect of any associated cash flo hedges and hedges of a net inestment in a foreign susidiary at une for the effects of the s eet for the Group s rre out the or e eet persoe of assumed changes of the underlying risk. he or of retors ses o ehf of the Group terest rte eposure eutes tresur eet strtees the otet of the ost reet eoo otos forests nterest rate risk is the risk that the fair alue or future cash flos of a financial instrument ill fluctuate ecause of changes in market interest rates. he Group’s eposure to the risk of changes in market ertes re o use for eoo he purposes ot s tr or speute interest rates relate primarily to their longterm det oligations ith floating interest rates. struets he Group hs the foo erte f struets he Group manages its interest rate risk y haing a alanced portfolio of fied and ariale rate loans 00 0 and orroings. o manage this the Group enters into interest rate saps in hich it agrees to $000 $000 echange at specified interals the difference eteen fied and ariale rate interest amounts calculated y reference to an agreedupon notional principal amount. At une after taking into account the effect of interest rate saps . ( .) of the Group’s orroings are at a urret tes fied rate of interest.

ourret ssets urret tes ourret tes et t

assiiatin eriaties ertes he ee este s sh fo hees he re presete s urret ssets or tes f the re epete to e sette th oths fter the e of the report pero

The Group’s accounting policy for cash flow hedges is set out in note 2( or hee forest trstos tht resut the reoto of of sset the Group hs ue rete he s osses the t esureet of the ost of the sset he effeteess reose the stteet of proft or oss s ter

Annual Report 2019 / 2020 105

nterest rate sensitiit e ooing tabe demonstrates te sensitivity to a possibe cange in interest rates on te portion o redit ris is the ris that a counterparty will not meet its obligations under a financial instrument or oans and borroings aected ater te impact o edge accounting it a oter variabes ed customer contract leading to a financial loss. The Group is eposed to credit ris from its operating constant te Group’s proit beore ta is aected troug te impact on oating rate borroings as actiities (primarily trade receiables and from its financing actiities including deposits with bans oos and other financial instruments.

rae reeiaes The eposure to credit ris for trade and other receiables is influenced mainly by the indiidual $000 characteristics of each customer. The Group’s customer credit risk is managed by reuiring customers 00 to pay monthly rentals in adance. ustomer credit ris is reduced through a contractual lien oer the ustraian doar denominated debt contents stored in the rented units. The terms of the storage agreement proide for the auction of the e eaand doar denominated debt customer’s stored contents to recover any unpaid amounts. utstanding customer receiables are

regularly monitored and credit concerns reiewed. ustraian doar denominated debt e eaand doar denominated debt The allowance for epected credit losses represents an estimate of trade receiables that are not considered to be recoerable. or the year ended une 22 the Group has recognised an 0 epected loss proision of 89 ( une 29 based on lifetime epected credit losses at ustraian doar denominated debt each reporting date. The Group assesses this allowance based on its historical credit loss eperience e eaand doar denominated debt adusted for forwardlooing factors specific to classification groups of receiables.

ustraian doar denominated debt ash an ash eiaents e eaand doar denominated debt The Group’s credit ris on cash and cash euialents is limited as the counterparties are bans with high creditratings assigned by international creditrating agencies. The maimum eposure to credit ris for e assumed movement in basis points or te interest rate sensitivity anaysis is based on te currenty the components of the statement of financial position at une 22 and une 29 is the carrying observabe market environment amounts as indicated in the statement of financial position. oreign currency risk is te risk tat te air vaue o uture cas os o an eposure i uctuate arantees because o canges in oreign ecange rates e Group’s exposure to the risk of changes in foreign redit ris also arises in relation to financial guarantees gien to certain parties (refer to notes 8 2 ecange rates reates primariy to te Group’s operating activities en revenue or epense is and 22. uch guarantees are only proided in eceptional circumstances and are subect to specific denominated in a oreign currency, and the Group’s net investment in foreign subsidiaries oard approal.

e Group edges its eposure to uctuations on te transation into ustraian doars o its oreign operations by oding net borroings in oreign currencies iuidity ris is the ris that the group will not be able to meet its financial obligations as they fall due. The obectie of managing liuidity ris is to ensure as far as possible the group will hae sufficient reign rren sensitiit liuidity to meet its liabilities when they fall due under both normal and stressed conditions. on e ooing tabes demonstrate te sensitivity to a reasonaby possibe cange in e eaand oar behalf of the Group has established a number of policies and processes for managing liuidity ris. ecange rate it a oter variabes ed constant e impact on te Group’s profit before tax is due These include to canges in te air vaue o monetary assets and iabiities The impact on the Group’s preta euity • is due to net investment edges ontinuously monitoring cash flows on a daily basis as well as forecasting cash flows on a medium and longterm basis. • onitoring the maturity profiles of financial assets and liabilities in order to match cashflows. • aintaining adeuate reseres and support facilities. • $000 $000 onitoring liuidity ratios and all constituent elements of woring capital. • 00 aintaining adeuate borrowing and finance facilities. 0 inaning arrangeents The Group had access to the following undrawn borrowing facilities at the end of the reporting period

e movement in te proit beore ta is a resut o a cange in te air vaue o te monetary assets 00 0 and iabiities denominated in $000 $000 piring within one year (ban oerdraft e movement in preta euity arises rom canges in borroings in te edge o net investments piring beyond one year (loans 89 28 in e eaand operations and cas o edges ese movements i oset te transation o e 89 28 eaand operations’ net assets into The ban oerdraft facilities may be drawn at any time and may be terminated by the ban without notice. ll other secured ban loans may be drawn at any time and is subect to an annual reiew. urther details of the ban loans are detailed in notes 9. and .

Annual Report 2019 / 2020 107

atrit inania iaiities The tabes beo summarise the maturity profile of the Group’s financial liabilities based on contractual undiscounted paments s amounts discosed in the tabe are the contractua undiscounted cash 0 fos incuding future interest paments, these baances i not necessari agree ith the amounts 0 00 discosed on the statement of financia position $000 $000 $000 $000 $’000 $000 $000

eriaties rar rren ehange ntrat $000 $000 $000 $000 $000 $000 urrent financia iabiities 0 00 nterest rate sap Nneriaties urrent financia iabiities 0 Trade and other paabes , oncurrent financia orroings , , , , iabiities , ease iabiities , , , ,

istribution paabe , istributions paabe , , , , , , , 0

oncurrent eriaties borroings , , , , 0 nfos , , utfos , , ease iaiities urrent iabiities , , , 0 oncurrent iabiities , , , , , , , 00 ,, , , , , ,

The opening baances at u above are stated after the adoption of eases $000 $000 $000 $000 $000 $000 ther baances presented above represent distributions decared in the ear m see note 0 0 , ess units issued under the distribution reinvestment pan hich do not resut in a cash outfo Nneriaties m see note Trade and other paabes , orroings , , , , 0 eates to principa portion of ease iabiit pament Tota ease paments for the ear ended ease iabiities , , , , 0 une ere m as discosed in the onsoidated tatement of ashfos istribution paabe , 0 , , , , 0 0 eriaties 0 0 nfos , , , , $000 $000 $000 $000 $000 $000 utfos , , , , eriaties , , rar rren ehange ntrat , , , , 0 interest rate saps urrent financia iabiities oncurrent financia iabiities , ,

istributions paabe , , , 0 oncurrent borroings , , ,

ease iaiities urrent ease iabiities , , , oncurrent iabiities , ,

, , , , , 0

Annual Report 2019 / 2020 109

he ro’s oecties hen managing caital are tool to saegar its ailit to contine as a 00 0 going concern an to maintain an otimal strctre to rece the cost o caital an maimise long $000 $000 term ale or the secritholer. ranin credits aailable for subseuent financial years based on a ta rate of n orer to achiee these oecties the ro’s caital management strateg aims to ensre that it meets inancial coenants attache to interestearing loans an orroings. reaches in meeting a he aboe amounts are calculated from the balance of the franin account at the end of the inancial coenant col ermit the lener to immeiatel call loans an orroings. here hae een reportin period no reaches o inancial coenants relating to an loans an orroings in the crrent or rior ear.

he ro manages its caital strctre an maes astments to relect changes in economic he Group does not hae franin credits as distributions are paid from hich is not liable to conitions an the reirements o its inancial coenants. o maintain or ast the caital strctre pay income ta proided all taable income is distributed the ro ma ast the istrition ament to secritholers retrn caital to secritholers or isse ne secrities.

he ro monitors caital sing a gearing ratio reresente net et iie total assets less he folloin tables proide the total amount of transactions that hae been entered into ith related cash an short term eosits an lease liailities. he ro’s target is to ee the gearing ratio parties for the releant financial years eteen an . et et incles orroings less cash an shortterm eosits.

00 0 $000 $000

nterest earing loans . ess cash an short term eosits . $ $ $ $ et et ustralia rime torae und otal assets ess cash an short term eosits ess lease liailities . undall ommercial rust

undall torae rust Loan covenants inancial coenants ner the terms o the Group’s orroing agreement reire the ro to ensre undall torae perations ty td that the gearing ratio oes not ecee an the ratio o oerating earnings aste or interest ta ereciation an inance amortisation costs eals or ecees a mltile o to. he ro has comlie ith these coenants throghot the reorting erio. pacer aretplaces ty td istritions hae een mae an eclare as note elo. he rust 00 0 $000 $000 he sales to and purchases from related parties are made on terms euialent to those that preail in interim istrition o . cents er nit ai on arm’s length transactions. erar . cents er nit inal istrition o . cents er nit aale s at une the Group had receiables outstandin of une on etemer . cents er nit ith the undall ommercial rust and une ith the undall torae rust relatin to amounts dran don under facility areements beteen the entities he facility areements are interest bearin on commercial rates and been classed as a current receiable in the here are no roose istritions not recognise as a liailit or the ear ene ne . statement of financial position ll other outstandin balances are unsecured and interest free he irectors o hae not eclare an interim or inal iien or the ear ene ne . here hae been no uarantees proided or receied for any related party receiables or payables or the years ended une and une the Group has not recorded any impairment of receiables relatin to amounts oed by related parties

Annual Report 2019 / 2020 111

e manaement ersonnel omensation “”

onsolidated rou s rs pr sp sur s u s pro ru o sp sur ors us o u oss o sr u or sruos r ur o sp surs o ssu ur pro ur r 0 u rs pr sp sur us urs us ro o s rs pr sr o o ou • r o rs or oss sso u po sp surs • r ur o o sp surs ou ous

ssu orso o u po sp surs 00 0 remuneration report which is included in the Directors’ Rep

TT T r ur o surs o ssu ur r

us ur o r sou o r pr aital ommitments o ssu o p

0 00 r ur o surs us o u s $ u rs pr sp surs

0 00 $0 $ ( $) ( ) (0 0 $ $0 ( $) ) 0 00 pro ru o rs ($’000) 0 00 $ (0 0 $) s rur arnings per share or p rss ur r u r ur o surs o ssu us o u suor s u rs pr sp surs s us o r r ssu pr r ease liailit ommitments u o surs pror o ssu o u surs r ssu r o s us r ur o sp surs or r u us o u uarantees and ontinent liailities s u rs pr sp surs s so rs o s ss The Group’s parent entit $ (0 $) 0 00 0 0 0 ’

uor o Group s rs ou usr

00 0 $ $ ous r or u r rs ou usr or

or – s or u suor rpor o roup or roup or – s or ssur srs r rur so o pro uor or s or or ssur srs ur or so or oru rrs r r s sro o sr pror or s or or srs Total auditors’ remuneration

Annual Report 2019 / 2020 113

T T T T T TT onsolidated statement o inanial osition ummar inanial inormation urrent assets The indiidual inancial statements or the parent entit show the ollowin areate amounts ash and cash euialents Trade and other receiales nentories $’000 $’000 ncome ta receiale urrent assets ther current assets Total assets Total current assets urrent liailities onurrent assets Total liailities Trade and other receiales ropert plant and euipment et assets Riht o use assets nestment properties ssued capital nestments Retained earnins ntaniles Deerred ta asset Total noncurrent assets oss ater ta Total comprehensie income loss Total assets

uarantees entered into te arent entit iailities The Group’s parent entit has proided an uarantees o m m to third part lessors urrent liailities n addition there are cross uarantees ien ational torae oldins imited ational torae Trade and other paales perations t td outhern ross torae perations t td and ational torae t td as ease liailities descried in note o deiciencies o assets eist in an o these companies Deerred reenue ncome ta paale ontinent liailities o te arent entit roisions The parent entit o Group did not hae an continent liailities as at une or une Total current liailities onurrent liailities T orrowins ease liailities s at une and une ational torae oldins imited ational torae perations roisions t td outhern ross torae perations t td and ational torae t td are parties to a deed Total noncurrent liailities o cross uarantee under which each compan uarantees the dets o the others enterin into the deed the whollowned entities hae een relieed rom the reuirement to prepare a inancial report and Directors’ report under orporations whollowned companies instrument Total liailities issued the ustralian ecurities and nestments ommission et assets et out elow is a consolidated statement o comprehensie income and statement o inancial position o the entities that are parties to a deed o cross uarantee uit ontriuted euit onsolidated statement o omreensie inome Retained proits Total euit roit loss eore income ta ncome ta eneit roit loss ater ta T T T

Retained earnins at the einnin o the ear or the period rom ul to the date o this report the Group purchased seen storae centre Diidends receied inestment properties or a total cost o m etained earnins at te end o te ear

Annual Report 2019 / 2020 115

Ernst & Young Tel: +61 7 3011 3333 111 Eagle Street Fax: +61 7 3011 3100 Brisbane QLD 4000 Australia ey.com/au DIRECTOR’ DECLARATION GPO Box 7878 Brisbane QLD 4001

n accordance with a resolution of the irectors of ational torage oldings iited the irectors state that

n the opinion of the irectors Independent Auditor's Report to the Members of National Storage a the financial stateents and notes of the roup for the year ended une REIT are in accordance with the rpratins t including

i giving a true and fair view of the consolidated entity’s financial position as Report on the Audit of the Financial Report at une and of its perforance for the year ended on that date Opinion and ii coplying with ccounting tandards and the rpratins Regatins We have audited the financial report of National Storage REIT (the Company) and its subsidiaries (collectively the Group), which comprises the consolidated statement of financial position as at 30 June 2020, the consolidated statement of profit or loss, consolidated statement of other the financial stateents and notes also coply with nternational inancial comprehensive income, consolidated statement of changes in equity and consolidated statement of eporting tandards as disclosed in note and cash flows for the year then ended, notes to the financial statements, including a summary of significant accounting policies, and the directors' declaration.

c there are reasonale grounds to elieve that will e ale to pay its dets as In our opinion, the accompanying financial report of the Group is in accordance with the Corporations and when they ecoe due and payale Act 2001, including:

d as at the date of this declaration there are reasonale grounds to elieve that a) giving a true and fair view of the consolidated financial position of the Group as at 30 June the eers of the losed roup identified in ote will e ale to eet any 2020 and of its consolidated financial performance for the year ended on that date; and b) complying with Australian Accounting Standards and the Corporations Regulations 2001. oligations or liailities to which they are or ay ecoe suect y virtue of the eed of ross uarantee Basis for Opinion

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under his declaration has een ade after receiving the declarations reuired to e ade those standards are further described in the Auditor’s Responsibilities for the Audit of the Financial to the irectors y the hief ecutive fficer and hief inancial fficer in Report section of our report. We are independent of the Group in accordance with the auditor accordance with section of the rpratins t for the financial year independence requirements of the Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional ended une Accountants (including Independence Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with n ehalf of the oard the Code.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

aurence rindle ndrew atsoulis Key Audit Matters irector anaging irector Key audit matters are those matters that, in our professional judgment, were of most significance in ugust ugust our audit of the financial report of the current year. These matters were addressed in the context of risane risane our audit of the financial report as a whole, and in forming our opinion thereon, but we do not provide a separate opinion on these matters. For each matter below, our description of how our audit addressed the matter is provided in that context.

We have fulfilled the responsibilities described in the Auditor’s Responsibilities for the Audit of the Financial Report section of our report, including in relation to these matters. Accordingly, our audit included the performance of procedures designed to respond to our assessment of the risks of material misstatement of the financial report. The results of our audit procedures, including the procedures performed to address the matters below, provide the basis for our audit opinion on the accompanying financial report.

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation Annual Report 2019 / 2020 117

ndeendent Auditors eort nepenent uitors eport ational Storage E ational torae T Page ae 3

1. Investment property valuation 2. Carrying value of goodwill Why significant How our audit addressed the key audit matter Why significant How our audit addressed the key audit matter nestent roerties reresent aroiatel ur audit rocedures included the folloing 93% of the Group’s total assets. These assets are • ith the inoleent of our real estate The oowill balance of 3.9 illion relates to ur auit proceures inclue the followin carried at fair alue hich is assessed the aluation secialists e assessed the the acuisition of portfolios of investent directors ith reference to either eternal • e consiere whether the ipairent suitailit of the aluation ethodologies properties purchase in previous perios. The indeendent roert aluations or internal testin ethooloy applie by the Group the coetence ualifications and oowill is teste for ipairent annually. aluations and are ased on aret conditions incluin the eterination of cash objectivity of both the Group’s internal eisting at reorting date pairent testin involves the application of eneratin units to which oowill was aluers and eternal aluation eerts and subjective juent about future business allocate et the reuireents of ustralian his as considered a e audit atter due to the assutions used in the aluations perforance an the application of valuation ccountin tanars the nuer of udgents reuired in hese assutions and inuts included ethooloies in accorance with ustralian deterining fair alue hese udgents include caitalisation rates occuanc rates ccountin tanars. ccorinly this was • We assessed the Group’s appropriateness in assessing the caitalisation rates sustainale including forecast occuanc leels and consiere a ey auit atter. respect of the eterination of the G to occuanc and stailised aerage EBA stailised aerage EBA e ealuated which the oowill is allocate earnings efore interest ta dereciation and how the Group’s valuation experts • e evaluate the suitability of the valuation aortisation he 1 andeic has gien considered the iact of 1 on the ethooloy an valiate the inputs to rise to aret uncertaint hich iacts e assutions and inuts in their calculate the fair value less costs of isposal udgents and inuts used to deterine fair aluations as isclose in ote . ntanible assets alue and in turn gies rise to aluation • Agreed a sale of the source data used in uncertaint the aluations to suorting tenanc • e consiere the aeuacy of the isclosures in ote . of the financial isclosure relating to inestent roerties and schedules and accounting suledgers report. the associated significant udgents are included • ested the atheatical accurac of the in otes 10 and 10 to the financial internal aluation odel including assessing reort e aluation inuts ith reference to those Information Other than the Financial Report and Auditor’s Report alied the eternal aluation eerts and

here releant e assessed the The irectors are responsible for the other inforation. The other inforation coprises the reasonaleness of coarale transactions inforation inclue in the ational torae T nnual eport but oes not inclue the used in the aluation rocess financial report and our auditor’s report thereon.

• here releant e ealuated the oeent ur opinion on the financial report oes not cover the other inforation an accorinly we o not in the caitalisation rates occuanc rates express any for of assurance conclusion thereon with the exception of the euneration eport and stailised aerage EBA across the an our relate assurance opinion. ortfolio ased on our noledge of the roert ortfolio ulished industr reorts n connection with our auit of the financial report our responsibility is to rea the other inforation and coarale eternal aluations and an in oin so consier whether the other inforation is aterially inconsistent with the financial report or our nowlee obtaine in the auit or otherwise appears to be aterially isstate. • e considered the adeuac of disclosures in relation to the aluation ethods and f base on the wor we have perfore we conclue that there is a aterial isstateent of this rinciles disclosed in ote uar of other inforation we are reuire to report that fact. e have nothin to report in this rear. sinificant accountin policies nestent properties ote inificant accountin Responsiilities of the irectors for the Financial Report udeents estiates and assuptions ote 10 nestent properties and ote The irectors of the opany are responsible for the preparation of the financial report that ives a 10 onfinancial assets fair alue true an fair view in accorance with ustralian ccountin tanars an the orporations Act easureent an for such internal control as the irectors eterine is necessary to enable the preparation of the financial report that ives a true an fair view an is free fro aterial isstateent whether ue to frau or error.

A member firm of Ernst & Young Global Limited A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation Liability limited by a scheme approved under Professional Standards Legislation

Annual Report 2019 / 2020 119

ndependent uditors eport ndependent uditors eport ational torage ational torage age age

e also provide the directors with a statement that we have complied with relevant ethical n preparing the inancial report the directors are responsible or assessing the roup’s ability to reuirements regarding independence, and to communicate with them all relationships and other continue as a going concern disclosing as applicable matters relating to going concern and using the matters that may reasonably be thought to bear on our independence, and where applicable, actions going concern basis o accounting unless the directors either intend to liuidate the roup or to cease taen to eliminate threats or safeguards applied. operations or hae no realistic alternatie but to do so. rom the matters communicated to the directors, we determine those matters that were of most Auditors Responsiilities for the Audit of the Financial Report significance in the audit of the financial report of the current year and are therefore the ey audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public ur obecties are to obtain reasonable assurance about whether the inancial report as a whole is disclosure about the matter or when, in etremely rare circumstances, we determine that a matter free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that should not be communicated in our report because the adverse conseuences of doing so would includes our opinion. easonable assurance is a high leel o assurance but is not a guarantee that an reasonably be epected to outweigh the public interest benefits of such communication. audit conducted in accordance with the ustralian uditing tandards will alwas detect a material misstatement when it eists. isstatements can arise rom raud or error and are considered material Report on the Audit of the Remuneration Report i indiiduall or in the aggregate the could reasonabl be epected to inluence the economic decisions o users taen on the basis o this inancial report. Opinion on the Remuneration Report

s part o an audit in accordance with the ustralian uditing tandards we eercise proessional e have audited the emuneration eport included in pages to of the directors report for the udgment and maintain proessional scepticism throughout the audit. We also year ended une .

• denti and assess the riss o material misstatement o the inancial report whether due to n our opinion, the emuneration eport of ational torage for the year ended une , raud or error design and perorm audit procedures responsie to those riss and obtain audit complies with section of the orporations Act eidence that is suicient and appropriate to proide a basis or our opinion. he ris o not detecting a material misstatement resulting rom raud is higher than or one resulting rom Responsiilities error as raud ma inole collusion orger intentional omissions misrepresentations or the oerride o internal control. he directors of the Company are responsible for the preparation and presentation of the • btain an understanding o internal control releant to the audit in order to design audit emuneration eport in accordance with section of the orporations Act . ur procedures that are appropriate in the circumstances but not or the purpose o epressing an responsibility is to epress an opinion on the emuneration eport, based on our audit conducted in opinion on the eectieness o the roup’s internal control. accordance with ustralian uditing tandards. • aluate the appropriateness o accounting policies used and the reasonableness o accounting estimates and related disclosures made b the directors. • Conclude on the appropriateness of the directors’ use of the going concern basis o accounting and based on the audit eidence obtained whether a material uncertaint eists related to eents or conditions that ma cast signiicant doubt on the roup’s ability to continue as a going concern. we conclude that a material uncertaint eists we are reuired to draw attention in rnst oung our auditor’s report to the related disclosures in the financial report or, if such disclosures are inadeuate to modi our opinion. ur conclusions are based on the audit eidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the roup to cease to continue as a going concern. • aluate the oerall presentation structure and content o the inancial report including the disclosures and whether the inancial report represents the underling transactions and eents in a manner that achiees air presentation. ic oach • btain suicient appropriate audit eidence regarding the inancial inormation o the entities artner or business actiities within the roup to epress an opinion on the inancial report. We are risbane responsible or the direction superision and perormance o the roup audit. We remain solel ugust responsible or our audit opinion. • We communicate with the directors regarding among other matters the planned scope and timing o the audit and signiicant audit indings including an signiicant deiciencies in internal control that we identi during our audit.

A member firm of Ernst & Young Global Limited A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation Liability limited by a scheme approved under Professional Standards Legislation

Annual Report 2019 / 2020 121 nte eit serities A ADDITIONAL INORATION here are no unuoted securities

dditional inforation reuired y the ustralian ecurities change and not shown elsewhere in this report is as follows he inforation is current as at uly unless stated elow ustantial securityholders as at uly are set out elow

D N N nalysis of nuers of ordinary fully paid stapled security holders y sie of holding T acus torage unds anageent iited anguard nvestents ustralia td nvestent anageent he voting rights attached to the ordinary fully paid stapled securities is one vote per stapled security nd over otal

here were holders of less than a aretale parcel of stapled securities representing units

E ent argest te eit serit hers he naes of the twenty largest holders of uoted euity securities are listed elow N N ustody oinees ustralia iited organ oinees ustralia iited iticorp oinees ty iited erpetual rustee opany td ational oinees iited arias oinees ty td gency ending arias os ty td iticorp oinees ty iited olonial irst tate nv torcat ty td ndrew atsoulis aily ustody oinees ustralia iited – ational oinees iited uttonwood oinees ty td oos nterprises ty td oesea uperfund ustody oinees ustralia iited – le ueensland ty td atsoulis evelopent rispot oinees ty td ouse ead oinee ustralian ecutor rustees iited uper ynaic upplies nvestents ty td arias os td arias oinees ty td u ustodial erv td

Annual Report 2019 / 2020 123 Investor Relations

National Storage REIT is listed on the Australian DISTRIBUTION DETAILS Securities Exchange under the code NSR. Distributions are expected to be paid within NSR CALENDAR 8 to 10 weeks following the end of each semi NATIONAL STORAGE REIT SECURITIES annual distribution period, which occur in June August A stapled security comprises: and December each year. To ensure timely Full Year Results and Annual Report released. • one share in National Storage Holdings receipt of your distributions, please consider Limited; and the following: September • one unit in the National Storage Property Trust, Direct Credit Distribution paid for the six months ended 30 June. stapled and traded together as one stapled NSR encourages securityholders to receive Annual tax statements released. security. Notice of Annual General Meeting released. distribution payments by direct credit. If you CONTACT DETAILS wish to register for direct credit or update your October All changes of name, address, TFN, payment payment details, log in to your holding online Annual General Meeting. instructions and document requests should be or telephone the registry on 1300 850 505 directed to the registry. for assistance. February SECURITIES REGISTRY Tax File Number (TFN) Half Year Results released. Distribution paid for six months ended 31 December. Investor Services Pty Limited You are not required by law to provide your TFN, GPO Box 2975 Melbourne VIC 3001 Australia Australian Business Number (ABN) or exemption Telephone: 1300 850 505 (Australia only) status. However, if you do not provide your TFN, International: +61 (0)3 9415 4000 ABN or exemption, withholding tax at the highest The dates listed above are indicative only Email using the online form: https://www-au. marginal rate for Australian resident members may and subject to change. computershare.com/Investor/#Contact/Enquiry be deducted from distributions paid to you. If you wish to update your TFN, ABN or exemption status, ELECTRONIC INFORMATION log in to your holding online or telephone the registry By becoming an electronic investor and registering on 1300 850 505 for assistance. your email address, you can receive via email notifications and announcements, distribution UNPRESENTED CHEQUES statements, taxation statements and annual reports. If you believe you have unpresented cheques, please contact the registry and request a search SECURE ACCESS TO YOUR SECURITYHOLDING to assist in recovering your funds. If you wish to You will need to have your securityholder reference register for direct credit or update your payment number or holder identification number (SRN/HIN) details, log in to your holding online or telephone available to access your holding details. the registry on 1300 850 505 for assistance. ONLINE ANNUAL TAXATION STATEMENT AND TAX GUIDE You can access your securityholding information The Annual Taxation Statement and Tax Guide via link in the Investor Centre section of the are dispatched to securityholders in August corporate website, www.nationalstorageinvest. each year. A copy of the Tax Guide is available com.au, or via the Investor Centre link on registry at www.nationalstorageinvest.com.au. website at www. computershare.com. au. To view your securityholding, you will need your SRN/HIN INVESTOR FEEDBACK and will be asked to verify your registered postcode If you have any fund specific queries or (inside Australia) or your country of residence feedback please telephone NSR Investor (outside Australia). Relations on 1800 683 290. Please direct any complaints in writing to NSR Company Secretary PHONE at GPO Box 3239, Brisbane QLD 4001, Australia. You can confirm your holding balance, request forms and access distribution and trading information by phoning: 1300 850 505 (Australia only) or calling International: +61 (0)3 9415 4000 (outside Australia).

Annual Report 2019 / 2020 125 Corporate Directory

National Storage Holdings Limited ACN 166 572 845 (“NSH” or the “Company”) National Storage Property Trust ARSN 101 227 712 (“NSPT”) together form the stapled entity National Storage REIT (“NSR” or the “Consolidated Group”)

RESPONSIBLE ENTITY OF NSPT PRINCIPAL PLACE OF BUSINESS National Storage Financial Services Limited Level 16, 1 Eagle Street (NSFSL) Brisbane QLD 4000 ACN 600 787 246 AFSL 475 228 Level 16, 1 Eagle Street, Brisbane QLD 4000 SHARE REGISTRY Computershare Investor Services Pty Limited DIRECTORS 452 Johnston Street Laurence Brindle Abbotsford VIC 3067 Anthony Keane Stapled Securities are quoted on the Howard Brenchley Australian Securities Exchange (ASX) Steven Leigh Andrew Catsoulis AUDITORS Claire Fidler Ernst & Young 111 Eagle Street COMPANY SECRETARY Brisbane QLD 4000 Claire Fidler

REGISTERED OFFICE Level 16, 1 Eagle Street Brisbane QLD 4000

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