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BL Sustainability Report 2019-20

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BL Sustainability Report 2019-20 Resilient Responsible Reliable Sustainability Report 2019-20 Contents Leveraging Technology 22 Corporate Governance 26 Vision Engaging with the Stakeholders 32 Materiality Assessment 36 To be a leading diversified corporate Economic Performance 38 entity having market leadership with global presence in chosen business Environment 42 segments, consistently delivering value Human Capital 48 to all stakeholders, with environmental and social responsibility. Health & Safety 54 Customer Relations 58 Corporate Social Responsibility 60 United Nations Global Compact 64 GRI Index 66 Glossary 70 The 4th Sustainability Report of the Company with its Field Services, Travel & Vacations, Logistics (Services and Report Profile registered office at 21, Netaji Subhas Road, Kolkata Infrastructure). Data from Joint Ventures and subsidiaries is -700 001 (India), covers the sustainability performance not reported unless otherwise stated. It contains disclosure for the period April 1, 2019 to March 31, 2020. Balmer for the prioritized material topics. Lawrie reports its performance on an annual basis and the last Sustainability Report was published Balmer Lawrie has strong internal assurance during FY 2019-20. mechanisms to ensure the reliability of the data and information disclosed in this report. Therefore an Balmer Lawrie’s Sustainability Report 2020 has been independent external third party assurance has not Contact Point prepared as per Global Reporting Initiative (GRI) been conducted. However, the financial data included For any clarifications and Standards "In Accordance - Core" criteria. This report in the economic performance section of the report is suggestions, please reach out to: presents Environment, Social & Governance performance excerpted from the Company's Report & Accounts [email protected] of 6 business verticals including Industrial Packaging, 2020, audited by independent External Auditors. Greases & Lubricants, Leather Chemicals, Refinery & Oil 04 Sustainability Report 2019-20 05 ESG Performance highlights 01 02 03 04 Cumulative generation of Zero Zero lost ` 514.36 Solar Energy was effluent time injury Lakhs discharge facilities 4,69,522 for the third was spent during (LC-Chennai, consecutive year. FY 2019-20 units in FY 2019-20. G&L-Chennai, Preventing 800 tons towards various IP-Vadodara, CSR activities. of Carbon Dioxide IP-Chittoor, emissions from the IP-Chennai, manufacturing cold IP-Navi Mumbai and chain operations. CFS-Navi Mumbai). 06 Sustainability Report 2019-20 07 The Coronavirus pandemic has impacted the We are a customer-centric organization where global economy substantially. We can see the customers are at the core of our business impacts that it had on the lives and livelihoods strategy. All our initiatives are directed towards across the world and on the Indian economy but delivering high quality superior products and with the reforms and strategies adopted by the services. As a result, we have a loyal base of Government of India, we together will be able to customers which has increased over the years. bring the economy back on its feet. The pandemic Our focus on continuous improvement, quality has renewed the focus on sustainability issues assurance, innovation and sustainability has including climate change, driving decision given us a competitive advantage. We have been makers to adopt a more sustainable approach in able to bring together a unique set of value their business decisions. During these testing proposition to our customers. With the changing times, our employee health and safety is our top business landscapes where customers are now priority and to ensure the same, we have been focused on more environment-friendly products, Message from following all the guidelines issued by the we are constantly working to provide them with Government of India. these solutions. Chairman During FY 2019-20, we recorded net turnover of Our CSR initiatives are directed towards the Rs.1612 Crores, registering a decrease of holistic development of the society. We have & Managing approximately 13% as compared to last year and a aligned our priorities with the national priorities Profit Before Tax of Rs.232 Crores as against and have contributed towards various Government Rs.280 Crores in FY 2018-19. of India’s social initiatives such as the “Swachh Director Bharat Abhiyan”. We work for the unprivileged and As we are expanding, the need to become more disadvantaged sections of the society and all our dynamic, efficient and safe has become even more CSR programmes are designed to provide them Dear Stakeholders, important. We have integrated state-of-the-art with necessary skills and sustainable livelihood technologies into our systems and processes. Even opportunities. We will continue our efforts in In continuation with our commitment towards the new plants that are coming up are technologically building self-reliant communities in the years to being a responsible corporate citizen, I have great advanced. This has further helped us in reducing come. For us CSR is a tool for value creation rather pleasure in presenting the 4th edition of Balmer our energy consumption leading to lesser Carbon than an act of philanthropy. Lawrie’s Sustainability Report. It highlights our emissions. We have a long-term strategy to utilize Our sustainability strategy performance on Environment, Social and Governance alternate sources of energy including solar energy We will continue to monitor, manage and communicate parameters for FY 2019-20. to reduce our emissions and simultaneously, the our sustainability performance. gives us strength in impact it has on climate. Today, Balmer Lawrie is a much-respected I thank our stakeholders for supporting us in our pursuing a path to transnational diversified conglomerate with In addition to being an environmentally conscious journey towards sustainability. We seek your augment growing presence in both manufacturing and service organization, we at Balmer Lawrie understand continued support to enable us to achieve our sectors. It is a market leader in Steel Barrels, our social responsibility and are constantly working goals and look forward to your feedback to environmental and social Industrial Greases & Specialty Lubricants, towards creating value not only for our shareholders improve our performance. Corporate Travel and Logistics Services. It also but also the society at large. Employees are one of values. We ensure a has significant presence in most other businesses our most critical stakeholders. As an organization, two-tier organizational it operates, viz, Leather Chemicals, Logistics we are focused on employee welfare and development. Infrastructure etc. In its 153 years of existence, They are encouraged to acquire new skills through structure to drive CSR and Balmer Lawrie has been successfully responding to various training programmes. Their health & safety is a the demands of an ever-changing environment, prime focus area for the organization. There is no Sustainability initiatives in leveraging every change as an opportunity to compromise when it comes to ensuring a healthy and innovate and emerge as a leader in the industry. In safe workplace for our employees. I am proud to state Prabal Basu the Company. the process, we have ensured a growth path that is that during FY 2019-20, there were no fatalities across Chairman & Managing Director sustainable and inclusive. any of our business units. 08 Sustainability Report 2019-20 09 in both national and international market, the Company’s strong relationships with its stakeholders, state-of-the-art technology, efficiency and ability to offer integrated and customized services to its customers gives it a competitive advantage. In addition to catering to the Indian market, some of the products are exported to neighboring countries including Qatar, Sri Lanka, New Zealand, Nepal and Kenya. Strategic Business Joint Ventures Subsidiaries Units (SBUs) Balmer Lawrie is a Miniratna - I Public Sector Balmer Lawrie Enterprise under the Ministry of Petroleum and Natural Gas, Govt. of India. The Company has been in existence for the past 153 years. The core & Co. Ltd. competency of the Company lies in its ability to handle multiple diversified businesses in a manner • Balmer Lawrie [UK] Limited to keep the top and bottom line healthy, despite Manufacturing Services India Abroad • Visakhapatnam Port Logistics adverse fluctuations in the business segments. Park Limited Balmer Lawrie has presence in both manufacturing and service sectors. With its 6 strategic business units, 5 joint ventures and 2 subsidiaries, the • Industrial Packaging (IP) Company has been able to register growth year after • Greases & Lubricants • Travel & Vacations • Transafe Services Ltd. • PT. Balmer Lawrie (T&V) • Balmer Lawrie - Van Indonesia year by successfully responding to the demands of (G&L) • Leather Chemicals (LC) • Logistics Services Leer Ltd. • Balmer Lawrie (UAE) today’s dynamic business environment. It is the first • Logistics • AVI-OIL India Pvt. Ltd. LLC • Refinery & Oil Field PSU among the top 500 companies in India which has Infrastructure Services (ROFS) the unique distinction of making profits every year since its inception in 1867. In addition to its presence Figure 1: Business at a glance 10 Sustainability Report 2019-20 11 Name of the Location Location business Greases & Manufacturing Units Marketing Offices Logistics Container Freight Warehousing & Plant & office Lubricants Infrastructure Station Distribution Chennai Bengaluru Chennai Coimbatore Kolkata
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