J o A Allegheny Energy , -II \ l
.KV) 800 Cabin Hill Drive Greensburg, PA 15601-1689 (724) 837-3000
February 27, 2004
James J. McNulty, Secretary Pennsylvania Public Utility Commission P.O. Box 3265 N. Office Building Harrisburg, PA 17105-3265
POLICY STATEMENT RE: DIVERSITY INITIATIVES AT MAJOR JURISDICTIONAL UTILITY COMPANIES (Docket No. M-00940557)
Dear Mr. McNulty: In accordance with the above-referenced Policy Statement, enclosed are two (2) copies of Allegheny Energy’s 2003 Minority Business Enterprise Procurement Report and 2004 Minority Business Enterprise Plan. As you know, Allegheny Energy (AE) is reporting on behalf of West Penn Power Company, Monongahela Power Company, and The Potomac Edison Company due to the central and uniform procurement activities for all Allegheny Energy operating companies. If you have any questions, please do not hesitate to call me at (724) 838-6881. Sincerely,
Brian T. Hixson C.P.M. Supplier Diversity Manager
Enclosures cc: Susan N. Capo Director, Procurement Ronald Magnuson VP, Retail Services 2003 Recap
As you may know 2003 was a very difficult and volatile year for the Electric Utility industry and in particular, for Allegheny Energy (AE). No different than many other utilities, AE has suffered tremendous financial loss due to expanding our generating fleet and trading energy in the open market. While we fully endorse utilizing WBE / MBE, veteran owned and hubzone vendors in our supply processes, we found it prudent to limit our recruitment effort. AE continued to utilize existing businesses on existing orders, but refrained from exposing new potential suppliers to our fragile financial condition. AE twice throughout 2003 talked openly of potentially filing for bankruptcy protection. AE still continued collecting information, processing vendor qualifications and approving suppliers, however, aggressively pursuing new business dealings with small disadvantaged businesses was avoided to limit their exposure to the risks facing our industry.
With a new Senior Management Team in place and the improvement of our financial condition during the fourth quarter, we intend to aggressively promote our recruitment effort during the year 2004. We have reviewed our plan for next year and plan to expand our outreach program to include actively recruiting vendors within all of the states with an added emphasis on vendors within the state of Ohio. We have many plants in the tri-state area and hope to develop lasting business relationships.
AE is currently mentoring with a small minority firm to supply promotional products. We are currently working with the vendor to develop a Company Store and then later plan to add safety and recognition awards to the program. AE encouraged this small minority business to be certified through Pro-Net as a small Hispanic owned concern and they were recently approved. This vendor has also joined the local Pittsburgh Regional Minority Purchasing Council at our request and has also been certified. He has become very active within the Council and is well accepted. Through our mentoring program the supplier has made many new business contacts both through the Council and various other affiliation.
AE did not increase our percentage of spend for the year 2004 since we did not meet our goal for 2003. We will continue to recruit and promote business dealings with small disadvantaged businesses while at the same time limit their exposure to any potential adverse financial loss. It is our hope that, a recovery is under way, and look forward to expanding our relationships with small disadvantaged businesses. Allegheny Energy
2003 MINORITY BUSINESS ENTERPRISE PROGRAM REPORT
Allegheny Energy (AE) submits the following as the 2003 Minority Business Opportunities
Program Report and the 2004 Minority Enterprise Plan on behalf of Monongahela Power Company, The
Potomac Edison Company, and West Penn Power Company.
POLICY
It is the policy of Allegheny Energy (AE) to seek out, qualify, and encourage minority-owned
and woman-owned (M/WBE) enterprises in the procurement of materials, equipment, and services. AE
is committed to providing full opportunity to M/WBE suppliers to compete for such contracts.
PROGRAM GOAL AND MEASURABLE RESULTS
The goal of Allegheny Energy's Minority Business Opportunities Program is to provide and encourage business opportunities with minority and woman-owned business concerns. The goal is to
increase dollars spent on material, equipment, and services with M/WBE suppliers, increase the number of qualified M/WBE suppliers, and increase participation by M/WBE suppliers in the bid process. This will be accomplished by actively seeking to identify and maintain qualified M/WBE business concerns in areas with little or no participation by M/WBE’s, and by promoting open lines of communication among M/WBE’s, M/WBE organizations, and AE.
APR 0 1 2004
Since the program’s inception in 1993, we have increased MBE purchasing dollars from
$.7M (1993) to $7.3M (2003) per year.
1 Breakdown of Total Dollars Purchased in 2003:
2003
In Comparison: Goal Actual
Small Business Purchased Dollars S150M S102.48M
MBE Purchased Dollars* $12M S7.15M
WBE Purchased Dollars* $12M $6.49M
Total Purchased Dollars* $475M ‘ $494.M **
* Includes small and large business
** Purchase power for resale, Fuels and Travel not included
in total.
RESPONSIBILITY
All AE employees are responsible for supporting the objectives of the AE Minority Business
Opportunities Program. Any employee authorized to spend or commit funds is responsible for adhering to the program.
APPEALS PROCESS: Any vendor dissatisfied with the outcome of the vendor qualification process is given a name and number to contact for further discussion regarding the vendor evaluation process.
MINORITY BUSINESS OPPORTUNITIES PROGRAM
The Procurement Department at Allegheny Energy is responsible for the administration of the
Minority Business Opportunities Program under the general direction of Vice President, Administration.
AE is committed to a successful M/WBE program and to provide on-going assistance and guidance in the qualification process.
2 INTERNAL/EXTERNAL OUTREACH EFFORTS
Allegheny Energy outreach efforts in 2003:
1) Supported and participated in trade fairs, seminars, quarterly meetings, and conferences
pertaining to minority and woman-owned business concerns.
a) Corporate member of the Pittsburgh Regional Minority Purchasing Council in
2003 and attended quarterly meetings throughout 2003.
b) Participated in the Pittsburgh Regional Minority Purchasing Council 2003
Trade Fair.
c) Participated in the Procurement Opportunities Fair ’03 held by GACO
(Government Agency Coordination Office) in Washington, Pennsylvania.
d) Met with industry contacts in 2003 in an effort to increase MBE awareness and
further develop the Minority Business Opportunities Program.
e) Attended the National Association of Purchasing Management International
Conference / Minority Business Development Group.
f) Attended the Edison Electric Institute / GSA / SBA best practices seminar in
Washington, DC, January 2003.
3 INTERNAL/EXTERNAL OUTREACH EFFORTS (cont.):
2) Maintained the following directories and sources for solicitation and identification of
minority and woman-owned business concerns:
a) Regional Directory of Minority & Woman-Owned Firms
b) Trade Fair 03’ and Business Opportunity Fair Listings
c) Pennsylvania Small Business Directory
d) Greater Pittsburgh Black Business Directory
e) Minority Directories of other utilities
f) Pittsburgh Renaissance News
g) MBE (Minority Business Entrepreneur)
h) Tri-State Minority Yellow Pages
i) Pro-Net / OCR Database Small Business Administration
j) W/MBE Business Data Search Pennsylvania Government
3) Identified and searched the market for minority and woman-owned business concerns,
especially in commodities and contracts where little opportunities existed.
4) Evaluated and encouraged minority and woman-owned business concerns to participate
in the AE bid process.
4 INTERNAL/EXTERNAL TRAINING AND COUNSELING:
1) Provide guidance and training to all buyers and personnel involved in the purchasing
process. We encourage procurement opportunities for minority and woman-owned
business concerns in the procurement of material, equipment, and services. Topics
discussed are previous year’s goals and actual results, current year’s performance in
regard to current year goals with minority and woman-owned business. Other topics
discussed are recognition of special achievements, trade fair participation, identification
of valuable
M/WBE’s subcontracting opportunities, and overall departmental performance in
achieving our M/WBE goals.
2) Corporate awareness meetings to review the Minority Business Opportunities Program
with corporate executives.
3) Meetings in-house and off-site to provide employees, engineers and technicians the
opportunity to meet with M/WBE’s and to discuss procurement opportunities with AE.
4) Assist M/WBE’s in understanding AE requirements in the qualification process to
become an approved vendor.
5) Assist minority and woman-owned business concerns in identifying the types of
materials and services purchased by AE, and help them interpret company specifications
and industry standards, when applicable.
5 TOTAL PROCUREMENT
MBE/WBE 2003 Vendor Classification/Purchases By Minority Code
Vendors Purchases
Minority Class Number % Dollars % Asian-Pacific-American 132 0.0047 $ 4,512,857 0.00745 African American 135 0.0048 178,529 0.00027 Veteran 120 0.0043 2,691,843 0.00399 Disabled Veteran 15 0.0005 73,732 0.00012 Physically Challenged 24 0.0009 177,095 0.00017 Native American 30 0.0011 11,806 0.00001 Hispanic American 24 0.0009 586,485 0.00075 Filipino American 5 0.0002 0 0 Polynesian American(Native Hawaiian) 0 0.0000 0 0 Woman-Owned Business 1184 0.0420 6,615,187 0.01200 Small Business 10398 0.3692 102,582,896 0.16953 Hubzone 6 0.0002 348,354 0.00058 Unclassified 4,002 0.1421 1,527,872 0.09549 Other 12,086 0.4292 392,101,549 0.70964 TOTAL: 28,161 1.0000 $
6 I
Number of MBE/WBE Bid Opportunities in 2003:
Procurement MBE WBE MBE/WBE Number of Opportunities 325 298 MBE/WBE Opportunity Bid Dollars $ 14,215,761 $31,428,200
MBE/WBE Bid Award Dollars $7,155,024 $6,497,381 Total Bid Award Dollars $272,672,625
(An opportunity to bid is defined as each occurrence to bid by a minority. In cases where multiple minorities bid the same commodity or service, it.is considered to be one opportunity.)
Bid Opportunity Dollars include multi-year contracts.
7 ALLEGHENY ENERGY UTILITY DIVERSITY COMPLIANCE SUMMARY PROCUREMENT DATA End of Year - 2003
TOTAL $ MINORITY $ % MINORITY FEMALE $ % FEMALE P/C $ % P/C Less Fuels Less Fuels Less Fuels Less Fuels Less Fuels Less Fuels Less Fuels < # $ 494.7M $7.15M .014% $6.5M .013% $ . 16M
TOTAL TOTAL MINORITY/ TOTAL MINORITY/ PURCHASED $ WOMEN PURCHASED $ WOMEN PROCUREMENT % THRU 2003 THRU 2003 THRU 2003
a, $494.7M $ 13.6M .0275 *0 Minority Dollars excludes large business, Disabled Veteran / Veteran Totals do not include Purchased Power for resale or Fuels. ALLEGHENY ENERGY
2004 MINORITY BUSINESS ENTERPRISE PLAN
Allegheny Energy (AE) submits the following as the 2004 Minority Business
Enterprise (M/WBE) Procurement Plan on behalf of Monongahela Power Company, The
Potomac Edison Company, and West Penn Power Company.
2004 GOALS:
AE will continue to seek-out, qualify, and encourage minority and woman-
owned suppliers for required material, equipment, and services. The objective is
to increase dollars spent with M/WBE firms, increase the number of qualified
M/WBE suppliers, and increase M/WBE participation in the bid process. This will
be accomplished by actively seeking to identify qualified minority and women-
owned business concerns in areas with little or no participation by M/WBE's, and
by promoting open lines of communication among M/WBE's, M/WBE organizations, and
AE. AE is also committed to providing full opportunity for M/WBE suppliers to
compete for AE contracts for the purchase of material, equipment, and services.
MINIMUM LEVELS:
Total procurement dollars planned for 2004 {excluding fuels and purchase power for resale dollars) is approximately $ 475,000,000. The AE goal for total
dollars with small, small disadvantaged, and small women-owned business combined
is $ 150,000,000.
The AE goal for total procurement dollars with minority, women-owned, and physically challenged business in 2004 is $ 24,000,000. {See the attached list of principal products/services which AE has identified as current or possible procurement opportunities with minority and women-owned business.)
2004 Plan RECRUITMENT PLANS FOR
Allegheny Energy will generate system reports to monitor and report the
Minority Business Opportunities Program and progress. System enhancements and reporting capabilities will permit AE to identify and review M/WBE procurement.
AE will utilize the ability to gather data on procurement practices in an effort to increase business conducted with M/WBE firms. Reports reflect the percentage of business done and dollars awarded minority and woman-owned business concerns by minority classification and commodity, and enable us to identify areas that need further recruitment and participation of M/WBE firms.
1) Further discussion and involvement with the African American Chamber of
Commerce of Pittsburgh to increase corporate participation in the regions
economic growth in diversity and Minority Business opportunities.
2) Provide training and guidance to AE personnel involved in the purchasing
process, and encourage participation in the overall effort to increase bid
opportunities and ultimately procurement opportunities for M/WBE concerns
in the purchase of material, equipment, and services.
3) Maintain and utilize the following directories and sources for
solicitation and identification of minority and woman-owned business
concerns:
a) Regional Directory of Minority & Woman-Owned Firms
b) Trade Fair and Business Opportunity Fair Listings
c) Pennsylvania Small Business Directory
d) Greater Pittsburgh Black Business Directory
e) Minority Class Vendor Directories for other utilities
f) Pittsburgh Renaissance News
g) NMSDC Supplier Database
2 2004 Plan RECRUITMENT PLANS FOR 2004(cont):
h) Tri-State Minority Yellow Pages
i) Minority Business Times
j) NAPM Minority Business Development Group
k) Pro-net Database Search
l) Pennsylvania Business Database Search
4) Schedule meetings with employees in-house and off-site to provide
corporate wide awareness of the Minority Business Opportunities Program.
5) Identify and search the market for minority and woman-owned business
concerns, especially in areas where there has been insufficient M/WBE
participation, and participation is economically feasible.
6) Assist minority and woman-owned business concerns in understanding AE
requirements and the qualification process in becoming an approved vendor.
7) Assist minority and woman-owned business in identifying the types of
materials and services purchased, and help them interpret company
specifications and industry standards, when applicable.
8) Qualify and encourage minority and woman-owned business concerns to
participate in the AE bid process.
9) Meet with minority and woman-owned business concerns to provide the
opportunity to discuss procurement opportunities with AE.
10) Increase the number of M/WBE vendors and procurement dollars awarded, by
continuing efforts to identify vendors presently unclassified.
Unclassified vendors are considered non-minority vendors.
3 2004 Plan PLANNED OUTREACH EFFORTS FOR 2004 (Internal and Externa,t,
1) Participate in the following trade fairs, seminars, quarterly meetings,
and conferences pertaining to minority and woman-owned business concerns:
a) Participate in the Chicago Minority Supplier Development Council
Business Opportunity Fair in April 2004.
b) Participate as a member in the Pittsburgh Regional Minority
Purchasing Council 2004 Trade Fair in March 2004.
c) Participate as a member of the Pittsburgh Regional Minority
Purchasing Council, and attend all 2004 quarterly meetings.
d) Participate in the West Virginia 'Teaming to Win Conference1 in June
2004.
e) Attend the Edison Electric Institute Trade Fair in May 2004 and
various meetings withGSA & SBA. I also represent Allegheny Energy
on the Executive Committee of the W/MBDG.
f) Attend and participate in GACO (Government Agency Coordination
Office) Trade fair October 2004.
g) Participate in business meetings and conferences sponsored by the
African American Chamber of Commerce of Western Pennsylvania
throughout 2004.
h) Attend the National Minority Supplier Development Councils Annual
Conference October 2004.
i) Attend the Institute for Supply Management's International
Conference / Minority Business Development Group April 2004.
j) Participate in the Seton Hill College/ The National Education Center
for Women in Business "Market Place" March 2004
k) Attend the All Ohio Minority Trade fair June 2004. We will be
attending this for the first time in order to broaden our
recruitment effort.
4 2004 Plan PLANNED OUTREACH EFFORT^FOR 2004 (Internal and Externals (cont) :
3) Meet with other utilities and industry contacts in an effort to increase
M/WBE awareness and further develop the Minority Business Opportunities
Program.
4) Support various M/WBE organizations and associations through advertising
contributions.
5) Participate in the Minority Business Development Group of the
Institute for Supply Management(ISM).
6) Continue a mentoring program with a local minority business enterprise to
grow their business and to provide a service to our Company. We have
entered into an agreement with a local small minority owned and operated
business to have available to our employees a Company store to purchase
logo items for personal and Company use. We also want to investigate the
furthering of this project to include safety awards and recognition
awards.
PRIME CONTRACTOR PLANS FOR 2004: 1
1) AE will require a subcontracting plan for every prime contractor who is
not a M/WBE, who will be subcontracting any portion of a contract valued
at $500,000 or more. We wil-l enforce the Flow Down requirements by
including reference to FAR Clause 52.219-8 in subcontracts with
subcontracting opportunities. We have been audited several times over the
past three years by the Defense Contract Management Agency located in
Pittsburgh, Pa. We continue to work closely with this agency and the
various training and support agencies they recommend. We have attended the
Mid-Atlantic Regional Council(MARC) for small business.
5 2004 Plan Encourage communication between AE employees and Procurement to further
develop the Minority Business Opportunities Program in the procurement of
services with Prime Contractors. We have embedded reference to the
subcontracting plan and PL 95-507 within our approved specifications for
material and services.
3) Review contracts under $500,000 with insufficient M/WBE representation in
the bid process, and increase M/WBE participation where feasible.
4) Encourage minority and woman-owned firms unsuccessful in the bid process,
to seek sub-contract opportunities with prime contractors.
5) Counsel minority and woman-owned business concerns on the importance of
being certified as a minority or woman-owned business.
6 2004 Plan I
1
PRINCIPAL PRODUCTS AND SERVICES WBE / MBE PURCHASING ACTIVITY
COMMODITY WBE MBE OTHER
01,02 Forms X X 09 Office Supplies XX X 10 Misc. Supplies XX X 11 Misc. Equipment/Filters X X X 13 Automotive Parts/Service X X X 14 Lighting, Ballasts X X X 15 Building Accessories X X 16 Circuit Breakers X X X 17 Switches, Switchgear X X X 18,19 Instrument, Meters X X X 20 Fasteners, Locks X 21 Janitorial Supplies X X 22 Batteries XX X 23 Refractors, Insulation X 24 Gasoline X X X 25 Paint, Thinner X 26 Metals X X X 27 Safety, Fire Equipment X X X 28 Tools, Industrial Supplies XX X 29 Cranes, Hoists X 30 Gauges XX X 31,32 Valves, Actuators, Traps X X X 33,34 Coal Handling Equipment XX X 330 Contract Services/Maintenance XX X 35 Turbines X 36 Welding Equipment X X 37,38 Pumps X X X 39 Boilers, Fans, Heaters X X X 40 Compressors X X X 41 Sootblowers X 42,43 Pipe, Tubing, Fittings X X 44 Motors X X X 45 Chemicals X X 46 Pulverizers, Crushers, Feeders X X 47 Gaskets X X 48 Wood Products X X prod/serv2004 I 2
PRINCIPAL PRODUCTS AND SERVICES WEE / MBE PURCHASING ACTIVITY
COMMODITY WBE MBE OTHER 49 Wire, Cable X XX 50 Poles, Wood, Metal X 51 Hardware/Fasteners X X 52 Connectors X X 53 Arresters, Cutouts, Fuses X X X 54 Bushings, Insulators X X 55 Regulators, Transformers X X X 56 Conveyors, V Belts X 57 Communication Equipment X X X 58 Capacitors X 59 Compounds X X 60 Coils X X 61 Concrete Products X 62 Conduit Fittings, Wire X X X 64 Traveling Water Screens X 68 Bearings, Seals X X X 69 Charts X X 70 Computer Hardware/Software X XX 81 Gas, Pipe/Fittings/Gaskets X X 83 Gas, Miscellaneous Items X 84 Gas Measurement X 89 Misc. Marketing Projects X X 90 Misc. Contracts X X X Lawn Maintenance/Landscaping X X X Conveyor Belt Repair X X Travel Agencies X X Tree Trimming/Right of Way Maint. X X Contracted Svcs. (Meter readers) X X Air Monitoring/Surveying X X X Equipment Repairs X X X Equipment Rental X X Electrical Repairs X X X Vehicle Procurement X X Janitorial Services X XX Excavating/Trenching X X Building Maintenance X X X
prod/serv2004 I
3
PRINCIPAL PRODUCTS AND SERVICES WBE / MBE PURCHASING ACTIVITY
Nondestructive Testing X X Material Analysis X X X Analytical Testing X X Engineering Consultant X X X Emission Testing X X Medical Services X X X Valve Repair X X Refuse X X Turbine Maint/Underwater X X Elevator Maint. X X Seminars & Training X X X Research Develop Projects X X Helicopter Applications X X Motor Repairs X X Mainframe/Personal Computers X X Archaeological Surveys X X Wetland Studies X X Flagging X X Transformer Inspection & Repair X X Snow Removal X X 93 Fuels, Lime, Transportation X X
Other includes all business other than minority and women- owned business.
MBE - includes disability-owned procurement.
prod/serv2004 i - n * •_
Allegheny Energy
800 Cabin Hill Drive Greensburg, PA 15601-1689 .'3 (724) 837-3000
February 28, 2004
James J. McNulty, Secretary Pennsylvania Public Utility Commission P.O. Box 3265 N. Office Building Harrisburg, PA 17105-3265
POLICY STATEMENT RE: DIVERSITY INITIATIVES AT MAJOR JURISDICTIONAL UTILITY COMPANIES (Docket No. M-00940557)
Dear Mr. McNulty:
In accordance with the above-referenced policy statement, Allegheny Energy, Inc. submits two copies of the Company’s 2003 and planned 2004 Human Resources Diversity efforts.
If you have any questions, please contact me at (724) 838-6879.
Sincerely,
Deborah Toth Diversity Manager
Enclosures
Cc: David Lutz, Debra West, Diane Liska, and Todd Faulk Allegheny Energy’s 2003 and 2004 Human Resources Diversity Efforts
Corporate Diversity Philosophy (adopted September,1998):
Allegheny Energy, Inc. will create an atmosphere that supports and values employees, recognizing that it is their contributions that provide Allegheny with a competitive advantage. By creating a culture that is inclusive, flexible, and respectful we will demonstrate our commitment to encouraging creativity, appreciating differences, and helping employees to achieve their potential. The diversity philosophy is embedded in our employment processes, work/life programs, community relations efforts, and all activities, behaviors, and values that make up Allegheny’s culture.
Actions Taken to Implement Diversity Philosophy in 2003
Recruitment and Staffing the Workforce:
• The Company’s recruitment efforts included: Participation in job fairs at educational institutions (including those with a higher percentage of minority enrollments), posting job openings at local Job Service offices, sending job openings through the mail to community agencies throughout the service territory, and meeting with key minority/community leaders to educate them on opportunities/requirements of positions in an effort to receive resumes from qualified candidates. All positions that are advertised externally clearly state that Allegheny Energy, Inc. is an equal opportunity/diversity driven employer. Media included: Regional and local newspapers, including the Pittsburgh Courier, Allegheny's e- mail address: [email protected], posting on various web sites (PAJobs.com, HotJobs), a telephone job line, and, depending on the function, professional organization web sites.
• Had a diverse group of employees represent the Company at job fairs and focused interviewing forums.
• When promotional opportunities (representing a move to a position with a market rate equal to or better than 15% above the employee’s current market rate) arise, the Company’s affirmative action efforts are reviewed with management to ensure qualified minorities and females are represented among the candidates being considered. Through Succession Planning, representation by minorities and women in leadership level positions rose from 12% to 19% across the corporation. In addition, the Company has taken several proactive steps to continue this trend including identifying high potential women and minorities for development. A significant activity in this reporting year includes establishment of a mentoring program for high potential non-management women and minorities.
• Provided four training sessions to hiring managers on Hiring Great People in which Company practices on affirmative action are reviewed.
APR 0 7 2004 Employee Development:
• Training opportunities are available to all employees based upon needs identified by the business. These programs are communicated through the Company’s intranet and internal publications. Courses held include: New Leader Orientation for people new to management positions, New Employee Orientation for all new hires, Project Management, Contract Claims and Litigation Avoidance, Leading with Emotional Intelligence and Building Corporate Trust, Time Management, Effective Meeting Skills, Customer Satisfaction, Business Communications, and Maintaining a Positive Work Environment.
• Career development is self-directed by the employee. An Educational Reimbursement program is available to assist employees in reaching their career goals. Employees may also arrange for technical and other development programs sponsored by the Company. Mentoring is also available to high potential employees.
• When designing or evaluating training and development programs, opportunities to present the value of diversity are identified.
Employee Relations:
• Continued to work with the Company’s Diversity Council, whose role is to identify, recommend, and maintain on-going communications, information sharing and support efforts that promote positive working relationships.
• Continued to work with the Diversity Board comprised of the Company’s executive level leadership. The Board provides the Diversity Council and Diversity Manager with ideas to be developed into Corporate diversity initiatives and support to ensure the diversity initiatives are embraced by all Allegheny Energy employees.
• Continued to update the Diversity intranet Web Site to (1) enhance communication of diversity, (2) provide employees with additional information on diversity (learning opportunities), (3) keep employees up to date with the Company’s diversity efforts, and (4) provide employees with an avenue to communicate with members of the Diversity Council and Diversity Manager regarding issues and / or ideas related to diversity.
• Published an article promoting the diversity initiative in the Company newsletter. Inside Allegheny.
• Based on employee feedback, updated the Maintaining a Positive Work Environment Ethics and Diversity Training and continued to offer the classes throughout the year (14 courses held).
• Developed and presented 47 customized diversity presentations to the businesses (by request).
• Educated management on the affect of diversity on their staffing, promotion and employee development activities. 2 Diversity Activities Planned for 2004
• Continue to work with the Company’s Diversity Council to identify, recommend, and maintain on-going communications, information sharing and support efforts that promote positive working relationships.
• Continue to work with the Diversity Board to provide the Diversity Council and Diversity Manager with ideas to be developed into corporate diversity initiatives and support to ensure the diversity initiative is embraced by all Allegheny Energy employees.
• Continue to update the Diversity intranet Web Site and power station television monitors to ensure timely and accurate diversity information for employees.
• Develop diversity related articles for the Inside Allegheny newsletter.
• Continue to offer the Maintaining a Positive Work Environment Ethics and Diversity classes until we have 100% participation.
• Provide diversity presentations to businesses (by request).
• Continue to identify and participate in recruiting events that will enhance the diversity of the workforce.
• Continue to measure the effectiveness of diversity efforts on all employment practices.
• Participate as a member of the Edison Electric Institute’s Diversity and Workforce Effectiveness Committee to determine what other utilities are doing in the area of diversity.
• Continue to explore community relations programs/projects that support our diversity philosophy.
• Continue to participate in external diversity surveys in an effort to be an employer of choice.
• Conduct an on-going corporate diversity campaign to educate employees about diversity and get employee re-commitment.
3 Workforce/Service Territory Comparison
Description of Service Territory:
Within Pennsylvania, the Company operates in the southwestern portion of the state as well as in the north central and south central portions at the following locations:
Jeannette • St. Mary’s Charleroi • Washington Greensburg • State College Connellsville • Monongahela Latrobe • Kittanning Butler • Masontown Vandergrift • Lake Lynn Monroeville • Waynesboro Bridgeville
Definition of Relevant Labor Force:
Allegheny Energy, Inc. essentially draws its labor force in Pennsylvania, from the counties of its service territory. Depending on the location of the hiring facility, the labor force from various counties would be used and could include all or portions of the following:
• Adams • Armstrong • Allegheny • Washington • Centre • Greene • Camerson • Fayette • Potter • Westmoreland • Elk • Bedford • Butler • Fulton • Franklin
4 .D 2800 Pottsvilie Pike FirstEnergy. POBox 16001 Reading, PA 19612-6001
' Writer's Direct No. (610)921-6498
: 'MJiVcMJ March 31,2004 SECl^^''-uV - 00 VOSS'? Mr. James J. McNulty, Secretary Pennsylvania Public Utility Commission P.O. Box 3265 400 North Street Commonwealth Keystone Building 2nd Floor, 1 North Harrisburg, PA 17105-3265
Re: Annual PaPUC Diversity Filings
Dear Secretary McNulty:
In accordance with 52 Pa Code, Section 69.809, enclosed are the Diversity filings for Pennsylvania Power Company, Metropolitan Edison Company and Pennsylvania Electric Company for the twelve months ended December 31,2003.
If you have any questions pertaining to these filings, please contact me at your convenience.
Enclosed is an extra copy of this transmittal letter and a stamped, self-addressed envelope in order that you may indicate receipt of this filing.
Sincerely,
4chard A. D’Angelo Manager - Rates and Regulatory Affairs, PA
cc: Veronica Smith, Executive Director Peggy Breetz Vickie Davanzo Ronald Limpus Linette Miller Dennis Neal Raymond Parrish Wendy Stark Tabitha Stanislaw Mike Wolfe •------1—• REO- WED
200|i fiPR -1 Mi 10: 50
SECRElAK'i '£ BUREAU
2003 ANNUAL REPORT ON DIVERSITY TO THE PENNSYLVANIA PUBLIC UTILITY COMMISSION
HUMAN RESOURCES SECTION
DOCUM j. 1 FOLD!: PENNSYLVANIA POWER COMPANY METROPOLITAN EDISON COMPANY PENNSYLVANIA ELECTRIC COMPANY Human Resources Section
Workforce Composition
Pennsylvania Power Company (Penn Power), Metropolitan Edison Company (Met-Ed), and Pennsylvania Electric Company (Penelec) are electric utility operating companies which are wholly owned subsidiaries of FirstEnergy Corp.
The following pages summarize by EEO job category Penn Power, Met-Ed, and Penelec’s workforce composition as of 12/31/2003. PENNSYLVANIA POWER COMPANY WORKFORCE COMPOSITION 2003
MALE FEMALE EEO CATEGORY TOTAL Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat 1 OFFICIALS AND MANAGERS 19 18 1 2 PROFESSIONALS 4 4 3 TECHNICIANS 12 10 2 4 SALES WORKERS % 5 OFFICE AND CLERICAL 44 24 1 19 6 CRAFT WORKERS (SKILLED) 114 107 3 4 7 OPERATIVES (SEMI SKILLED) 5 4 1 8 LABORERS (UNSKILLED) 3 1 1 1 9 SERVICE WORKERS TOTAL 201 168 4 28 1 METROPOLITAN EDISON COMPANY WORKFORCE COMPOSITION 2003
MALE FEMALE EEO CATEGORY TOTAL Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat 1 OFFICIALS AND MANAGERS 73 59 5 9 2 PROFESSIONALS 40 21 2 1 14 1 1 3 TECHNICIANS 81 60 5 3 12 1 0 4 SALES WORKERS 5 OFFICE AND CLERICAL 99 53 7 3 32 3 1 6 CRAFT WORKERS (SKILLED) 325 298 10 5 1 2 9 7 OPERATIVES (SEMI SKILLED) 23 17 2 1 3 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS 1 1 TOTAL 642 509 31 12 2 2 79 5 2 PENNSYLVANIA ELECTRIC COMPANY WORKFORCE COMPOSITION 2003
MALE FEMALE EEO CATEGORY TOTAL Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat 1 OFFICIALS AND MANAGERS 82 69 2 11 2 PROFESSIONALS 48 32 15 1 3 TECHNICIANS 90 74 3 12 1 4 SALES WORKERS 5 OFFICE AND CLERICAL 145 58 3 1 77 4 2 6 CRAFT WORKERS (SKILLED) 455 428 14 1 2 10 7 OPERATIVES (SEMI SKILLED) 42 33 8 1 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS 1 1 TOTAL 863 695 19 3 1 3 133 7 2 Human Resources Section
Narrative on Affirmative Action Efforts
RECRUITING: The majority of positions filled externally in 2003 were either Meter Readers or skilled Line workers. When hiring opportunities such as this occur, Penn Power, Met-Ed, and Penelec recruit locally for qualified applicants primarily through the Commonwealth of Pennsylvania CareerLink.
Recruiting sources are notified of FirstEnergy’s equal employment opportunity / affirmative action policy and the affirmative action program and their cooperation and assistance is requested in actively recruiting and referring qualified minorities and women for all positions.
Penn Power, Met-Ed, and Penelec recruit both men and women for all jobs. There is no job for which gender is a bona fide occupational qualification. The Company’s employment application and employment advertisements include the phrase "An EEO/AA Employer - M/F/D/V.”
Hiring statistics and applicant flow are monitored by Human Resources on a quarterly basis.
A summary of 2003 hiring activity by EEO job category for each of the Pennsylvania operating companies is enclosed.
TRAINING: Penn Power, Met-Ed, and Penelec provide internal training to all employees depending on the requirements of the employees’ jobs. Such training includes skills training for all employees as well as supervisory development and leadership programs. In addition, FirstEnergy provides an educational assistance program which reimburses employees for expenses for external job-related education.
RETENTION: The availability of challenging work, opportunities for learning and growth, a comprehensive benefits package and competitive pay play a part in the retention of employees. Voluntary turnover remains low.
PROMOTION: FirstEnergy considers a promotion to consist of an employee moving into or progressing to a job with a higher wage rate or standard rate.
Promotion statistics for each of the Pennsylvania operating companies is enclosed.
Non-bargaining vacancies are made known to employees through an internal posting program to assist in identifying interested employees who meet the qualifications of a vacant position. Filling vacant positions covered under a collective bargaining agreement is subject to the provisions of that agreement. PENNSYLVANIA POWER COMPANY HIRES-2003
EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 2 PROFESSIONALS 3 TECHNICIANS 4 SALES WORKERS 5 OFFICE AND CLERICAL 5 1 0 6 CRAFT WORKERS (SKILLED) 1 0 0 7 OPERATIVES (SEMI SKILLED) 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS TOTAL 6 1 0 PENNSYLVANIA POWER COMPANY PROMOTIONS - 2003
EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 1 1 0 2 PROFESSIONALS 3 TECHNICIANS 4 SALES WORKERS 5 OFFICE AND CLERICAL 6 CRAFT WORKERS (SKILLED) 7 OPERATIVES (SEMI SKILLED) 1 1 0 8 LABORERS (UNSKILLED) 3 2 1 9 SERVICE WORKERS TOTAL 5 4 1 METROPOLITAN EDISON COMPANY HIRES - 2003
EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 2 PROFESSIONALS 3 TECHNICIANS 4 0 0 4 SALES WORKERS 5 OFFICE AND CLERICAL 6 CRAFT WORKERS (SKILLED) 8 0 0 7 OPERATIVES (SEMI SKILLED) 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS TOTAL 8 0 0 METROPOLITAN EDISON COMPANY PROMOTIONS - 2003
EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 3 2 PROFESSIONALS 3 3 3 TECHNICIANS 11 2 2 4 SALES WORKERS 5 OFFICE AND CLERICAL 5 1 6 CRAFT WORKERS (SKILLED) 24 1 1 7 OPERATIVES (SEMI SKILLED) 8 1 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS TOTAL 54 7 4 PENNSYLVANIA ELECTRIC COMPANY HIRES - 2003
EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 2 PROFESSIONALS 3 TECHNICIANS 8 0 1 4 SALES WORKERS 5 OFFICE AND CLERICAL 11 4 1 6 CRAFT WORKERS (SKILLED) 6 0 0 7 OPERATIVES (SEMI SKILLED) 2 0 0 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS TOTAL 27 4 2 PENNSYLVANIA ELECTRIC COMPANY PROMOTIONS - 2003
EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 9 1 0 2 PROFESSIONALS 4 2 0 3 TECHNICIANS 4 1 1 4 SALES WORKERS 5 OFFICE AND CLERICAL 8 5 1 6 CRAFT WORKERS (SKILLED) 33 1 0 7 OPERATIVES (SEMI SKILLED) 8 1 0 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS 1 0 0 TOTAL 67 11 2 Human Resources Section
WORKFORCE/SERVICE TERRITORY COMPARISON
DESCRIPTION OF SERVICE TERRITORY:
Pennsylvania Power Company (Penn Power) delivers electricity to 138,000 customers within a 1,500 square mile area of western Pennsylvania.
Metropolitan Edison Company (Met-Ed) delivers electricity to 495,000 customers within 3,500 square miles of eastern and southeastern Pennsylvania.
Pennsylvania Electric Company (Penelec) delivers electricity to 580,000 customers within 17,000 square miles of northern and central Pennsylvania.
DEFINITION OF RELEVANT LABOR FORCE:
Penn Power, Met-Ed, and Penelec’s goal has always been to have its workforce, at all levels of the organization, more closely mirror the communities it serves. However, in drawing comparisons, it must be kept in mind that the labor market is the pool from which an organization draws candidates in the external staffing process. It does not represent the pool of qualified candidates for any given position. In addition, labor market information includes all types of businesses and industries, both public and private. Many positions in the electric utility industry require unique skill sets or previous experience.
Penn Power, Met-Ed, and Penelec will continue to strive to narrow the gap between minority and female employment percentages versus the PA labor market, utilizing internal and external staffing programs.
The relevant labor market for recruitment for non-professional positions (i.e., operative/craft, clerical and technical EEO job categories) consists primarily of the following counties or statistical areas:
Relevant Labor Force -- Pennsylvania Power Company % Wtd % Wtd Women Wt % Minorities Wt % Butler County 42.69 0.25 10.67 1.36 0.25 0.34 Lawrence County 43.35 0.45 19.51 2.82 0.45 1.27 Mercer County 43.85 0.30 13.16 3.98 0.30 1.19 43.34 2.80 Relevant Labor Force - Metropolitan Edison Company % Wtd % Wtd Women Wt % Minorities Wt % Reading MSA 45.16 0.40 18.06 6.53 0.40 2.61 Harrisburg/Lebanon/Carlisle MSA 46.56 0.15 6.98 8.10 0.15 1.22 Allentown/Bethlehem/Easton MSA 45.14 0.15 6.77 6.12 0.15 0.92 York MSA 45.07 0.30 13.52 3.90 0.30 1.17 45.34 5.92
Relevant Labor Force - Pennsylvania Electric Company % Wtd % Wtd Women Wt % Minorities Wt % Altoona MSA 45.06 0.25 11.27 1.15 0.25 0.29 Bradford County 43.60 0.10 4.36 1.02 0.10 0.10 Johnstown MSA 43.15 0.25 10.79 1.63 0.25 0.41 Clearfield County 43.00 0.05 2.15 0.70 0.05 0.04 Erie MSA 45.31 0.20 9.06 5.50 0.20 1.10 Indiana County 43.14 0.05 2.16 2.62 0.05 0.13 Warren County 45.09 0.05 2.25 0.54 0.05 0.03 Venango County 43.60 0.05 2.18 0.90 0.05 0.05 44.22 2.14
However, recruitment for professional positions may occur state-wide, throughout the Mid- Atlantic area or nation-wide, depending on the type of position and qualifications required.
WORKFORCE/RELEVANT LABOR FORCE COMPARISON:
Relevant Labor Force Internal Workforce % Women % Minorities % Women % Minorities
Pennsylvania Power Company 43.34 2.80 14.43 2.49
Metropolitan Edison Company 45.34 5.92 13.40 8.41
Pennsylvania Electric Company 44.22 2.14 16.45 4.06
Because the workforce of these operating companies consists predominately of operative/craft positions performing electrical construction and maintenance, which have a low representation of women in the qualified external labor force, the workforce representation for women within each company is consistently lower than overall labor force data. 2003 SUPPLIER DIVERSITY REPORT
MINORITY / WOMAN / DISABLED BUSINESS ENTERPRISE PROCUREMENT EFFORTS
On behalf of:
Penn Power Metropolitan Edison Company Pennsylvania Electric Company
Prepared by: Dennis Neal FirstEnergy Supplier Network TABLE OF CONTENTS
MAV/DBE PROCUREMENT EFFORTS
1. INTERNAL EFFORTS
1.1 Corporate Commitment and Policy 1.2 Training 1.3 2003 Supplier Diversity Program 1.4 2004 Goals and Objectives
2. EXTERNAL EFFORTS
2.1 Activities and Outreach Programs 2.2 Community Outreach / Professional Development 2.3 Awards/Recognition
3. SUBCONTRACTING EFFORTS
3.1 Second-Tiering Opportunities
4. DIVERSITY REPORTS
4.1 Utility Procurement Diversity Report
4.2 Procurement Data for Protected Classes Categorized by Minority, Female and Physically Challenged
4.3 Supplier Diversity Activity by Material Group code by Product and Service
5. CONCLUSION FirstEnergy corp. 2003 SUPPLIER DIVERSITY REPORT filed on behalf of PENNSYLVANIA POWER COMPANY (Penn Power), METROPOLITAN EDISON COMPANY (Met-Ed) and PENNSYLVANIA ELECTRIC COMPANY (Penelec)
MINORITY/WOMAN/DISABLED BUSINESS ENTERPRISE (M/W/DBE) PROCUREMENT EFFORTS
INTERNAL EFFORTS
1.1 CORPORATE COMMITMENT AND POLICY
This report is being provided to the Pennsylvania Public Utility Commission on behalf of Pennsylvania Power Company (Penn Power), Metropolitan Edison Company (Met-Ed) and Pennsylvania Electric Company (Penelec). Penn Power, Met-Ed, and Penelec are each wholly owned subsidiaries of FirstEnergy Corp. (“FirstEnergy”). Due to recordkeeping practices, FirstEnergy can not segregate purchases intended strictly for these companies, therefore the narrative and statistical information provided herein is representative of all FirstEnergy regulated business activity for 2003.
As operating companies of FirstEnergy, Penn Power, Met-Ed and Penelec remain committed to providing opportunities for small, minority, woman, veteran, service-disabled veteran and those small businesses located in a historically underutilized business zone. Diversity initiatives are integrated at FirstEnergy in its strategic vision and core values. Diversity also is a major component of Supply Chain's business objectives and long-range strategies. Commitment to diversity is reinforced throughout the year at various diversity-related conferences, seminars and workshops.
1.2 TRAINING
FirstEnergy’s supplier diversity initiative is lead by Supplier Network Manager Dennis Neal. He is located in Akron, OH., and provides guidance and assistance in developing the supplier diversity program overview, direction, and goal setting. He oversees preparation of reports to management and those organizations, including federal and state governmental agencies, that have a need to know the FirstEnergy program’s achievements. The Supplier Network Manager is assisted in his efforts by two (2) Supplier Network Coordinators who are responsible for the day-to-day administration of the Supplier Network Program. One coordinator is located in Pennsylvania to provide direct support to both Pennsylvania and New Jersey diversity initiatives.
The Supplier Network Manager and his staff attend department staff meetings to share information with other Supply Chain employees. The Supplier Network introduces new suppliers, provides training and program orientation, reviews goal attainments, and solicits feedback from FirstEnergy personnel for help in identifying suppliers for future sourcing opportunities. Supply Chain buyers share in meeting FirstEnergy’s program goals by actively participating in trade fairs, minority purchasing council general membership meetings, training seminars, and business card mixers. 1.3 2003 SUPPLIER DIVERSITY PROGRAM
FirstEnergy provides no premiums or set-asides for purchases from diverse suppliers. The intent of its Supplier Diversity Program is to ensure fair and equitable consideration is extended to all suppliers for the contracting of goods and services. Diverse businesses (small, minority, woman, veteran, service-disabled veterans, 8a and HUBZone businesses) are among those suppliers we depend on to provide FirstEnergy with the best products and services for the best value.
FirstEnergy’s Supplier Diversity initiatives are designed to meet federal and state regulatory programming and certification reporting requirements. Diverse business owners seeking to be designated as a small, minority, woman-owned, veteran, service-disabled veteran, or Hubzone business concern with FirstEnergy must meet one of the following definitions:
SMALL BUSINESS A small business concern is a business, including its affiliates, that is independently owned and operated, is not dominant in its field of operation, and meets any applicable criteria concerning number of employees or volume of business established by the Small Business Administration as stated in 13 CFR Part 121 (FAR 19.202).
MINORITY BUSINESS A minority owned business (MBE) as defined by the National Minority Supplier Development Council, Inc. must be at least 51% owned by one or more minority U.S. citizen. One or more such individuals must control its management and daily operation. In the case of a publicly owned business, one or more such individuals must own at least 51 % of the stock. The minority owner(s) must be a U.S. citizen whose origins are:
Asian-lndian - from India, Pakistan and Bangladesh
Asian-Pacific - from Japan, China, Taiwan, Korea, Vietnam, Laos, Cambodia, the Philippines, Samoa, Guam, the U.S. Trust Territories of the Pacific or the Northern Marianas.
Black - from any Black racial groups of Africa.
Hispanic - of true-born Hispanic heritage, from any of the Spanish speaking areas of Latin America or the following regions: Mexico, Central America, South America and the Caribbean Basin only.
Native American- American Indian, Eskimo, Aleut or Native Hawaiian, and regarded as such by the community of which the person claims to be a part. Native Americans must be documented members of a North American tribe, band or other organized group of native people who are indigenous to the continental United States and proof can be provided by a Native American Blood Degree Certificate (i.e. tribal registry letter, tribal roll register number).
WOMEN-OWNED BUSINESS (WBE) A woman-owned business as defined by the U.S. Small Business Administration (FAR 52.219- 1) is one that is at least 51 % owned by one or more women; or in the case of any publicly owned business, at least 51 % of the stock is owned by one or more women; and whose management and daily business operations are controlled by one or more such individuals.
SMALL DISADVANTAGED BUSINESS (SDB) A small disadvantaged business (SDB) concern is a small business concern that is at least 51 % unconditionally owned by one or more individuals who are both socially and economically disadvantaged. In the case of a publicly owned business that has at least 51% of its stock must be unconditionally owned by one or more socially and economically disadvantaged individuals and that has management and daily business controlled by one or more such individuals as defined under 15 U.S.C. 637(b)(6) in Part 121 of Title 13 of the Code of Regulations.
VETERAN-OWNED SMALL BUSINESS (VET) A veteran-owned small business concern is a small business that is at least 51% owned by one or more veterans. In the case of a publicly owned business, at least 51% of the stock is owned by one or more veterans; and whose management and daily business operations are controlled by one or more such individuals.
SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS (SDV) A service-disabled veteran-owned small business concern is a small business that is at least 51 % owned by one or more service-disabled veterans. In the case of a publicly owned business, at least 51 % of the stock is owned by one or more service-disabled veterans; and whose management and daily business operations are controlled by one or more such individuals. A service-disabled veteran is a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service connected, as defined in 38 U.S.C. 101(16).
HUBZONE CONCERN A HUBZone is a historically underutilized business zone, which is an area located within one or more qualified census tracks, qualified non-metropolitan counties, or lands within the external boundaries of an Indian reservation. The SBA (www.sba.gov/hubzone/) per FAR 52.219-1 maintains criteria for HUBZone concern designation.
8(a^ BUSINESS An 8(a) business concern is a small business that is certified by the Small Business Administration to be responsible and competent to perform specific contracts either on a sole source or competitive basis. Participants in the 8(a) Business Program are required to be certified by the Small Business Administration and be eligible under the 8(a) Business Program.
DISABILITY-OWNED A disability-owned business must be at least 51 % owned by a person or group of persons with a disability as recognized by the Americans with Disabilities Act or as defined by the Commonwealth of Pennsylvania, Governor’s Office, Management Directive 205.25 amended April 15, 1994, or a publicly owned business with 51% of its stock owned by one or more persons with disabilities. One or more persons with disabilities must control the management and daily business operations.
For a supplier to participate in FirstEnergy’s Supplier Diversity Program they need to complete a FirstEnergy Supplier Network Registration form. Completing this form and providing the requested documentation enables us to become familiar with their company’s background and capabilities. Completed registration forms are coded by product or service code and entered into FirstEnergy’s database for future bid opportunities. A copy of the supplier’s registration materials is forwarded to the applicable Supply Chain buyer and/or key requisitioners for their own files and consideration on future bid requirements. 1.4 GOALS
2003 GOALS AND OBJECTIVES:
I. Total Expenditures by business classification.
The following attainments are based on expenditures paid in 2003:
Type of Business: Goal Attainment/% Small Business Concerns 15.00% $262,551,748 (18.7684%) Minority Business Enterprise (MBE) 1.50% $ 27,205,713 ( 1.9448%) Woman- Owned Businesses (WBE) 1.53% $ 24,918,609 ( 1.78%) Disabled (includes Service-Disabled Veteran Businesses) S 250,097 ( .02%)
2. Supply Chain buyers working in conjunction with the Supplier Network Administrator shall increase the 2001 attainment expenditure of $2,573,104 to minority owned businesses located in Ashtabula, Cuyahoga, Geauga, Lake, Lorain, Medina, Portage, and Summit counties in northeast Ohio by 20% annually. The target goal for 2003 was $3,705,270.
2003 Goal Attainment: $3.953.061
2004 GOALS AND OBJECTIVES
In 2004 FirstEnergy will strive to meet the following goals by continuing our memberships in supplier diversity advocacy organizations, sponsorships of trade fairs, mentoring suppliers, and promoting the supplier diversity program to non-Supply Chain key requisitioners.
1. Annual Expenditure Goals
Annual expenditure percentage goals for the following business concerns have been set for 2004: Percentage of Business ConcernPlanned Expenditures Small Business 16.00% Minority Business Enterprise (MBE) 3.00% Woman-Owned Business (WBE) 2.00% Disabled (includes Service Disabled Veteran Business) .001%
2. Annual Sourcing Opportunity Goals
45% of bid opportunities in 2004 shall include (at a minimum) 1 small and/or diverse owned business.
Sourcing tools such as Request for Quotations and Auctions, at FirstEnergy, will focus on providing increased opportunities to compete for business for small and diverse owned businesses. EXTERNAL EFFORTS
2.1 ACTIVITIES AND OUTREACH PROGRAMS
In 2003 FirstEnergy continued to actively support Pennsylvania based supplier diversity initiatives through participation in various diversity events and advocacy organizations. A 2003 Calendar of Events (Attachment A) is attached to this report to highlight that level of commitment.
Affiliations/Memberships:
PENNSYLVANIA - Minority Supplier Development Council of PA-NJ-DE Berks County Chamber of Commerce Minority Business Development Group Women’s Business Enterprise Council of PA-NJ-DE Pittsburgh Regional Minority Purchasing Council
In addition to Pennsylvania based advocacy organizations, FirstEnergy also partnered with the following federal and state organizations:
NEW JERSEY - NJ Board of Public Utilities Supplier Diversity Development Council New Jersey Association of Women Business Owners New York/New Jersey Minority Purchasing Council
OHIO - Northern Ohio Minority Business Council (NOMBC) Cleveland Commission on Economic Partnership and Inclusion BLACK Pages National Association of Women Business Owners - Cleveland Northeast Ohio Procurement Technical Assistance Center Hispanic Business Association Chamber of Commerce
NATIONAL - National Minority Supplier Development Council, Inc. Edison Electric Institute’s(EEI) Minority Business Development Committee U. S. Small Business Administration U. S. General Services Administration
Sourcing Databases Utilized at FirstEnergy
Small Business Administration PRO-Net (now Central Contractor Registration ~ Dynamic Small Business Search Engine) National Minority Supplier Development Council - MBISYS DiversityBusiness.com (formerly DlV2000.com) WBENCLink Pennsylvania Dept, of General Services - MBE/WBE Database State of Ohio MBE Search TRY US National Minority Business Directory FirstEnergy employees serve as committee members and/or board of directors with the following organizations:
< Board of Director to the Minority Supplier Development Council of PA-NJ-DE. This council is the local affiliated council to the National Minority Supplier Development Council, Inc.
< Founding corporate member of the Women’s Business Development Ctr. of PA-NJ-DE.
< Elected to a three (3) year term on the Edison Electric Institute (EEI) Supplier Diversity Executive Committee.
< Vice President of the New Jersey Board of Public Utilities Supplier Diversity Development Committee. Responsibilities included co-chairing the Best Practices Committee; served as committee member on the Statewide Assessment Committee which was instrumental in development the reporting process to be adopted by the BPU in accessing supplier diversity utilization by the regulated companies; and serves on the annual conference committee.
< Donald Lynch, Jersey Central Power & Light (JCP&L) Central Region President participated in the President’s Retreat at the NJ BPU SDDC 5th Annual Conference.
•< Corporate Sponsor for the Berks County Chamber of Commerce’s Festival of Holiday Mixer for the Minority Business Development Group.
< Serve as Board Trustee for the Northern Ohio Minority Business Council
< Committee Member on the Cleveland Commission on Economic Inclusion Supplier Diversity Task Force
Advertising
FirstEnergy demonstrated its support in the minority community by advertising in the following national and local minority owned publications:
MBE Magazine Akron Reporter Call & Post Kaleidoscope Buckeye Review Minority Supplier Development Council of PA-NJ-DE EXPOpportunity 2003 Journal Women’s Business Development Center’s Navigating the Corporate and Government Marketplace Journal All Ohio Trade Fair Journal
COMMUNITY OUTREACH / PROFESSIONAL DEVELOPMENT
FirstEnergy is proud to have a representative serve as on the Statewide Assessment Committee of the NJ Board of Public Utility (NJ BPU) Supplier Diversity Development Council. The Statewide Assessment Committee drafted reporting requirements for regulated companies in New Jersey similar to the Pennsylvania Public Utility Commission (PaPUC) initiative. Like the PaPUC’s Utility Diversity Advisory Council, this Council is responsible for establishing a common reporting format for utilities to report total procurement dollars with diverse business owners. It is also instrumental in seeking new ways to identify and expand diverse vendor resources that may increase procurement dollars awarded to diverse suppliers by all utilities in New Jersey.
At a national level, FirstEnergy employees, as members of the Edison Electric Institute’s Supplier Diversity Committee, reviewed and proposed language changes to the Utility Market access Partnership (UMAP) Strategy developed by the National Association of Regulatory Commissioners (NARUC). This strategy and proposed guideline assists State regulatory bodies in encouraging regulated utilities to develop a supplier diversity program, and assist in the growth of diverse business enterprises in their jurisdiction.
2.3 AWARDS / RECOGNITION
FirstEnergy received the following recognition for its support of supplier diversity in 2003:
< The Minority Supplier Development Council of PA-NJ-DE recognized FirstEnergy with a plaque in recognition of its support and contributions to the Council at the EXPOpportunity 2003 on September 16,2003.
< The Minority Business Enterprise Input Committee Advisory Board recognized FirstEnergy with its Golden Eagle Appreciation Award for dedication and commitment to helping the minority membership of the Minority Supplier Development Council of PA-NJ-DE.
< The Ohio Assemblies of Councils recognized FirstEnergy in June with a plaque in recognition for its support of the 2003 Minority Business Conference & Expo sponsorship.
SUBCONTRACTING EFFORTS
3.1 SECOND TIERING OPPORTUNOTES
As a prime contractor to the federal government, FirstEnergy operating companies Ohio Edison (GS-00P-99-BSD-0105), Jersey Central Power & Light (GS-00P-87-BSD-0016) and Pennsylvania Electric Company (GS-00P-88-BSD-0006) are required under Public Law 95-507, Section 211, to submit an annual filing with the GSA regarding subcontracting opportunities with a plan to achieve projected goals and report previous year’s accomplishments. This plan is aimed at providing the maximum number of opportunities for businesses to participate in contracts awarded by a prime contractor to the federal government. These companies are required to maintain records on each subcontract solicitation that results in awards of $100,000 or more. The records must indicate whether or not a small, small disadvantaged, or women- owned small business was solicited and, if not, why, and if applicable, the reason an award was not made to one of these business concerns.
FirstEnergy’s Request for Proposal/Quotations and Purchase Orders terms and conditions contain language, incorporating the Federal Acquisition Regulation (FAR) flow down provisions. These provisions encourage the use of diverse businesses for subcontracting, and inform prime suppliers that factors such as the intended use of diverse suppliers may be considered in the overall evaluation of their bid responses. Bidders who indicate the use of such enterprises will be deemed to have provided added value to their proposal.
A copy of FirstEnergy’s 2nd Tier submittal forms are attached (Attachment B).
The total dollars subcontracted for 2003 and reported by second-tier diverse suppliers is $958,164. The areas identified for targeting second-tier opportunities are from various stocked material items; stationery purchases and miscellaneous MRO type purchases.
4. DIVERSITY REPORTS
4.1 - Utility Procurement Diversity Report
4.2 - Procurement Data for Protected Classes Categorized by Minority, Female and Physically Challenged
4.3 - Supplier Diversity Activity by Material Group Code by Product & Service
5. CONCLUSION
Strengthening and utilizing minority-owned, woman-owned, and small businesses contributes to the economic growth and expansion of the communities we serve. At FirstEnergy we will strive to provide guidance to senior management, buyers, key requisitioners and suppliers to continue fostering the relationships needed to strengthen the economic outlook and viability of all parties while building a value-added strategy and competitive advantage for all parties. ATTACHMENTS Report 4.1
2003 Procurement Data for Protected Classes Categorized by Minority, Female and Physically Challenged
DIRECT Total Company Minority $ %of Women $ % of Disabled $ %of Total $ %of Procurement (MBE) Total (WBE) Total (DBE) Total (M/W/DBE) Total
1,398,904,499 27,205,713 1.95 24,918,609 1.78 250,097 .02 52,124,322 3.73
SUB-CONTRACTORS Cumulative Reported Minority $ % of Women $ %of Disabled $ % of Total $ % of M/WBE (MBE) Total (WBE) Total (DBE) Total (M/W/DBE) Total Dollars
958,194 487,925 50.92 470,254 49.08 16.00 .02 902,498 .07 Report 4.2
UTILITY PROCUREMENT DIVERSITY REPORT FIRSTENERGY SUPPLIER DIVERSITY PROGRAM YEAR-END AWARD ATTAINMENT
TYPE OF BUSINESS GOAL ATTAINMENT / %
Small Business Concerns 15% $262,551,748 (18.77%)
Small Disadvantaged Businesses (SDB’s) 1.50% $ 27,205,713 ( 1.95%)
Woman Owned Businesses (WOB’s) 1.53% $ 24,918,609 ( 1.78%)
Disabled (including Service -Disabled Veterans) .0011% $ 250,097 ( .02%) IUvujL TUIb. Supplier OSveraity Purchasing by M»il Code ieport Ntnai tHSU_KUPL_01Veft9E_MTLGSP Ptki 14am*; ZSCBICll Sr»teo: SSP01I IPROOXTIOH.SIIWKD) Page Uumtar 1
UT1UTV PRCCURIWEMT DIVERISITY REPORT winjfci, roB-Jooi - HATCRlikt. 70TAI. MiMORiry t ttlNCRITJ 4 UOH Mill l KALB 1 PKTPICALLy ( TOTAL 4 CKOUP COMMITTED MALE or WOMAN OP H0MA3) OF Sf4 GUS or CHALLStlOBD OF H/VQ6 OF POLUU.S COLLARS TOT DOLLARS TOT DOLLAHb TOT OOLLAHS TD7 COLLARS TOT DOLLARS TOJ
HAT1T220 891,431.14 61,743.48 6.9 0. DO 0.0 0.00 0.0 0.00 D.O 0 .DO 0.0 61,741.48 6.9 M 4.71/1230 - 310.453.04 7. 546.SC- 2.4 0.00 O.D 0 . DU 0.0 o.oa 0.0 C.00 0.0 7.548.53 2.4 - j, lBi,»Vl.yj ji,.uv J ■ 2 0.00 0.0 0.00 0.0 38.082.42 6.8 D.DD 0.0 11,746.00 3-2 M4.VU2S0 54,350.38 6.971.00 12.7 0.00 O.G 4,440.96 0.1 38.771-45 67.2 D.DD O.D 11.421.96 20,8 JUTL12CD - 2 58,119.01 16,027.00 5.5 0. do ».C 0.00 D.O 13.344,00 3.1 U.U8 0.8 16.027.U0 i.S PWTLIJOD - 14.310.41 14.330.41 190.0 0.00 0.0 D.OO 0.0 0.00 0.0 U.OU 0.0 14.310.41 lUD.O 1UTL1102 . 903.41 503.41 390 .0 0.00 0.0 D.OO D.O 0.00 O.D 0.00 0.9 203.41 1 DO. 0 (UTU304 - S3,213 .73 12.332.90 23.2 C.DO 0.0 0.00 D.O 27,670.42 52. D 0.00 O.D 12,332.90 23.2 IUTX.130S - 434,26 62 .9 0.00 0.0 a. oo D.D 0 , DO O.D 0.00 G.G 434.26 62.9 KATL130& - 5,185.40 0.00 0 .0 0.00 4). 0 0.00 D.O 0.00 0.0 0.00 0.0 a. au 0.0 ruTUio? - 20,435.60 17.309.03 87 .5 0 . OD O.D 0,012 0,0 2.SS5.4B 13.5 O.OD u.o 11.ISO.32 87.5 HiTtnoe • 8,843.43 7,618.49 88 .1 0.00 0.0 a.so 9.0 0.00 0.0 u .00 D.O 7.81B.49 88.3 (UTI.130i - 23.080.40 25.060.40 100.0 D.OO 0.0 0.0 0 . D D. OD D.O 0 . DO D.O 2 S , D 8 D . 4 D 100.0 rU.TT.1310 - 3,341.880.47 0.00 0.0 0.00 0.0 0.00 0.0 1,506.55 D.O 0.00 D.O 0.00 0.0 (UlTLmi 238.237.22 84.96S. 19 36.0 0.00 0.0 613.32 0.) 0.00 C.O 0.00 D.O 0S.5TS.b3 36 .2 RATU11J - 13,001.85 12.448.35 65.5 D.OO 0.0 0.08 0.0 1,904.50 ID.4 D.DD D.O 12,446.35 £5.5 KATL131S 24,007.00 34.4107.00 100.0 &. OD 0.0 U.OQ O.D C.00 0.0 D.DD D.D 24,007.00 100 .0 RATLlllt 5.447.20 4,495.63 02.5 0.00 U.€ 0.00 O.D 420.97 7.7 o.oo 0.0 4 ,4 95.05 82 .5 KATLim - 42.787.P9 3 , 075.30 9.1 0. OD 0.0 0.00 0.0 27.733.79 64.6 D.DD 0.0 1.075.10 9.1 rwTLDia - 244.093.01 16.550.50 6.9 0.00 0 .0 0.00 0.0 225,532.70 92.4 0 .CO 0,0 11.950.50 6.9 IU.T1.131S 5.831,583.83 1, 910,708 .01 37.9 622.05 0.0 229,076.08 4.1 1 ,198,474.19 21.2 0.00 D.D 1,240,406.5-4 21.9 HAILOJO - l, 288.971.83 J ,,2 99,912.1s 93.3 o. oo D .0 0.00 0.0 3 8,703.08 l.t D.OO O.D 3.199,912.15 9J.1 HAILlUJ 31.411.91 51,224.35 98.6 0.00 0.0 D.OO 0-0 0,00 D.O G . Oft 0.0 53.224.35 99.6 ru,’l 1/1321 10,389.19 3 o ,769.11 103 .0 0.00 0.0 D.OO 0.0 0.00 O.D 0.00 o.a 10.369.19 100.0 K3.TL132 b - 288,451.39 266.451.36 100 .0 0.00 D.O 0.00 0.0 0.00 0 . u D.OO o.a 388.451.38 100.0 n*Tl.)32S 24 ,«tD.24 IS, CO Q.V5 0.00 O.D 0 , VO u.o 4,901.87 20.4 0.00 D.D O-DD 0 .0 HAtLlllD 382.00 062 . Cai> 100.0 D.OO 0.0 0.00 u.o 0.00 0.0 0.00 O.D 867.Du 1B0.U MhTLllll 2,373,C89.lo 1,253,737.36 45.4 Cl.00 0.0 0.00 D.O 754.179.76 25.3 0.00 D.O 1,353,327.36 t 5 . < MAT 1.1 132 - 38 ,183.27 3. 457 . IS n .1 0.00 ■l.U 0.00 0.0 16.780.00 80.7 0.00 0.0 1,457.35 17.1 MATI-I 3U 399,838.80 598,446.10 99.7 0.08 O.D 0. D» 0.0 D.O 0.00 0.0 198.44S.63 4 9.7 HATL1314 51.744 .81 29,361.45 43.2 ». 00 0.0 0.09 Q.U 31.6U5.09 52.6 D.DD D.D 2 5 . j £6.4 5 4 1.2 MATU31S • 5.920.31 8,920.31 30U.O 0. 08 0.0 0.00 0.0 0. OD D.O 0 . Dll D.O 5.920.31 101.0 MhTUiJ* - 1,51.1.00 0.98 0.0 0.0* 0.0 O.OI O.D 1,914.00 30Q.O D.DD 0.0 0.00 9 .0 KATL1S00 - 883,589.10 553.514.60 62.) 0.00 D.O 0.01 D.O 464.00 D.l 0.10 0.0 553,914.60 62 .2 PATLl 4 »1 - S3,657.85 13,850.89 21.4 0.00 a. o 0.00 0.0 1,200.00 3.9 D.DD O.D 33,650.00 21 .4 HATUtOJ - 350, 288.29 270,891.91 49.8 0.00 D.U D.OO 0.0 171,5)7.25 49 . D D.OO O.D 170,691.91 48 .8 KATI.l 103 - 1.874,*29.99 83.608.26 2.6 0. DO 0.0 D.UQ o.a 903.467.48 54 D D.0D 0.0 43,608 .2* 2.6 K.TT1.1»C>0 - 2,963,828.03 1 ,696,861.99 67.3 0.00 e.o 1)0,79).75 4.4 B,956.14 D. 3 0 .00 O.D 1,027,675.74 £1 .7 MATH 600 • 21S.081.34 39,060.74 10.2 0.00 u.o 0.00 L'.O 24.719.71 13 .5 8.00 O.D 39.080.71 16 .2 MATUSDl. • 94,648.49 84,068.31 88.3 0.00 0.0 0.00 D.O 9,755.10 10.3 U.0D U.U 64.068.31 66 .6 KATLI602 - 2,115,067.10 58,137.92 2.8 9. DO D.O 5,116 .55 D. 3 141,649.6) 7.0 0.00 O.D £4.454.40 3 .0 5EAV2 0L0 - 49,555.80 49.S96.89 1QU.0 0.00 D.O 0.00 0.0 0,00 0.0 0.00 0.0 49,596.00 100.0 seavaoio - 116. B28.DO 01.083.09 43.4 0.00 U.O 0.00 0.0 951.DO 0.5 a.OD o.a £1.083 . UD 43 .1 £EKV203U - 1,661,765.90 1 ,025.597 .33 SS .1 0.00 0.0 S24 , 576.26 20.2 0.00 O.D 0.00 0.0 3 . 5 50,173.5 S 0) .3 SGflViOSO - 1 . 1 64,339.(16 93.665-88 • ■1 0.00 a. o 0. 00 D.O 267.265.97 24.7 D.OO 0.0 93,065.88 b ,l SEfivmo - 46.673.30 45.398 .53 97.1 0.00 0.0 0.00 0.0 1.274.85 2.7 0.00 O.D 45,398.51 57 .1 SBRV30T0 - 756,720.25 486.384.41 6) .3 0. DO D.O 0.00 U.O 123,876.31 17. D 0.00 O.D <65,36«(1 £1 .3 tHRVJOBO - 34,275.47 34.275.47 100.0 0. DO 0.0 D.OO 0.0 0.90 O.D 0.00 O.D 34.27b . 4 7 1 UO.U senvioio - 2,266,234.34 169.631.92 7.6 0.00 0.0 4(9. C-0 U . 0 197. 587.86 6.7 0.00 O.D 170,DUO.92 7 . b RepotL Titlei SDppKtr ClvsrttCY Purcbailny by Mat] Code Report Hitta i ZMSl._5U>L_BIVeRSB..MA'J,LQB? Ufcar >Un«c £5CilTCH System SSFOtO
UTILITY fnOCCRIBHtKT 01VIXISITV HI'POBT MOAML FOR7D0S MATHKIU. TOTAL MiMCflrry t MINORITY 4 MON mu 4 MA1F 4 PHYSICALLY i TOTAL t QDOUP COMMITTED KALB DP MOHAN OP MCOVLM OP SM BUS OF CHALWHLCB UP k/HBK ur DOLLARS D3L1AKS TO? • DOLLARS TOT DOLLARS 7VT DOLLARS TOT DOLlAAV TOT DOLLAR!: rcrr
SBRV2] 9 0 . 2I9.S3J.2S 67.751.07 27.2 0.00 o.a D.OC u.o 1B1.757-11 73 .B D.OO o.a 67,701.117 27.2 SEJA'IllD - 131,679.31 68,581.71 41.5 0.00 o.u o.ea 0.0 D.OO o. a 0.00 D.O 54.581.71 4 1 .5 sor.'itjs 235,351.20 35, 111 .02 15 .i 1>. UB 0.0 10,350.00 1 i ■ 4 2.250.64 1.0 0.00 0.0 65.464.02 29.0 flEKVIHO 2, 728,4 9B . IS 436, 342.IS IS.6 0.09 o.u 111,7(1.84 4.1 1.732.084.95 65.1 0.00 a.o 530.111.64 11.7 Sfe'RVZlSC lu.soe.o* J14.9D4.94 100,0 0.00 D.O 6. 00 D.O 0.00 0,0 6.00 0.0 114.906.64 100 .0 8CKV]170 543,412.38 561,437.19 100.0 0.00 0.0 D.OO D.O 0.00 a. d 0.00 O.D 561,412.35 160.6 BCR1/} 1!0 - 14.217,B6 14,237.66 100.0 0.00 a. o 0.00 0.0 6.00 0.0 D.OD U.D 14,217.86 100.0 BCRVIUii - 7.76S.B0 7,766.00 100.0 0.00 0.0 1.00 0.0 o.co 6.0 a .oa p.a 7,765.00 100.0 SCSV2300 - 1. *37, OSS.72 909,409.53 4a .9 0.00 0.0 379,11*.OO 19.6 414,201 .911 21.4 a.oo 0.(1 1.207.527.52 66,5 □ERV22IO - 1.3D4.CS 1,104.66 JDO-O 0 . DO 0.0 0 . uu 0.8 0.041 0.0 0.00 0.0 1,3 04.65 iao.o BBRV2220 - 173.164.54 172, 1(5.19 106.8 0.00 Q.D 0 .CD 0.0 4.00 0.0 0 .00 a.o 172,165.40 100.0 BCRV223U - 371.471-47 374,111.97 1U0 . 9 0.00 0.0 o.oa 0.6 ■ . 00 0.0 o.oc a.o 171.411.47 lov.o 5UKV3240 - 142,703.1* 176. 665.00 98.1 ■ .00 o.a 0 .Oil 0.9 4*4.74 0.3 0.00 a.o 125.665.60 06.1 SCKV22SD - 306.459.4i 306,499 .40 100.0 0.00 o.a o.oa 0.4 a .oo 0. o o.oa 0.0 106.459.4C 100.6 SeRV?2(0 134,759.06 HID, S22 .09 47.0 0.00 0.0 0.00 0.0 4.00 0 . & o.oa □ . 0 1U9.S28 . D* 07.0 BURV22TD 3 72,6*7.2 8 196.235.47 90.5 fl.Ofl 5. 0 0.00 0.0 10,591.00 6.1 0.00 0.0 150,215.47 36.5 St;tiV22eu - S9O.0Ja.S4 293,9411.49 50 .4 0.00 0.0 a. ot) 4.0 L7,466.03 3.0 g .oo O.D 252, 461.4 9 5C.4 SK»V2290 - 371,013.18 171,012.44 100.0 0.00 0.0 a. oo 0.0 0.00 0.0 o.oa o.a 17L, 013 . IB 100. D SKaV212{] - 1,0Q2,3SB.»5 4 21 ,‘359.24 42.0 0.00 D.O 0.00 D.O 71,141 .49 7.1 9 .00 o.a 421,389.24 42.0 SBRV2120 - 6.929.94 1.621.00 71,4 o.co D.O 0 . DO 0.0 S.396.94 76.6 a .oo D.O 1,621.08 23.4 SDIV22JO - >9,169.51 17.977.00 91.2 0.00 a .o 0 .uo 0.6 L. 682.SU ■ -4 a .do 0.0 17,477.00 91.2 SniV3]40 - 472,617.25 472,517.25 lBP.0 0.00 a. i i .oo a .u O.OD *0 O.OD a.o 472,517.25 100.6 SEJIV2S00 - 1.S20.4S 3.520.66 100.0 0.00 0.1 «.au 0.0 o.oa 4.0 0.06 a.o 1,520.(5 100.0 SCRY2S40 - 4.5S1.4S 4,557.45 100 . D 0.00 o.a o.oa 0. D o.co 0.0 D.OD o.a 4.557.45 100.1 arRVJ&so 110.00 330.00 108.0 0.00 o.a O.OD o.a a. oo O.D D.OU O.D 116.00 100.0 Si'SYJISD S,119.97 44 .00 4.7 0.00 D.O 6.00 D.O 0.06 0.0 o.oa D.O 44.00 0.7 BKKV2(7U - 947,534.79 4 81.570.24 50.6 a.oo 9.0 0.60 1.0 27, 246 .35 21 o.oa 0.1 491,570.2B 50.4 TiilV2iS0 165.214.76 95.009,07 57.5 0.00 9.0 D.OD 9.6 70, 2U5. (B 43 -S 0 .01) g .a 95,014.07 57.5 EtiRV2690 947,429.61 674.725.20 10.1 O.OD 0.0 0.06 4 . C 1],576.SO 4.0 C'.DO *. o 678,725.20 60.1 SKRVWCO - 6,449,958.43 2, 909,225. UB 45.1 0.00 0.0 170,829.B7 2.7 1,060,771.65 16.6 G.UD 0.6 3,OSD.655.71 47.8 SGHViVJO 68,127 .U 66.S27.56 iao.o Q . QO 0.3 o.ao 6.0 0.60 U.D c aa O.D (4,127.96 106-C STIIV2720 - 4,199.029.33 765.506.95 19.2 D.OO 0.0 D.OD 0.0 119.142.76 3.3 ' a, a o 0.0 765.506.95 10 . 2 GIIV2740 S.SUI. 779.59 111,347.46 2.0 0.00 0.0 0.00 D.O 575,264.04 1D.S II .UO 0.0 111.347.1$ 9 . U B2RV/240 - 1,470.00 1,320.00 IS .0 0.00 D.O 6.00 0 .0 2.150.06 67.0 D.OO o.a 1.J30.UO 38.0 S33V27G0 - 3, QU2, 761.45 4.940.09 0.2 a .oo u.o 0.60 D.O l .546, 967.61 7* .2 g.ou 0.6 1,480.00 a.? BC2V277B 49,667,919.65 16,*25,926.S3 34 .1 0.00 0.0 444.167.Si U . 9 1.480.96£.S4 7.0 a, do O.u 17,37B, 2S-4 .06 15.0 BERV37tlO - 2.e»B .314 ,56 3. 401.(39.04 40.4 0.00 0.0 a. do 0.0 0. 00 0.0 0.60 4 . 0 1. 4 01.619.04 4 V BERV27SU - 466, 990.15 416,487.66 05 .5 0.00 D.O 0.00 0.0 0.00 <1.0 y.oci 6.6 416.4B7.BA «5 .5 S8SV2H0P - 161 , 901 .49 1 6.769.00 10.4 0.00 0.0 0.00 0.0 145,4)32.49 85.6 0.l>0 0.6 16,769.00 iO .4 6SXV281D - 9, 118 , 291.84 2,701.OSS ■ 12 29.6 0.00 0.0 0.00 0.0 101.546.64 1.3 0.00 a.o 2.703,055.12 79.6 KIJV2B20 18,155.0$ 0.00 0.0 0.00 c.o 20,267.0] 52.1 O-VO 0.0 D.oo 0.0 28,267.01 52 .0 SI3V2BTD - 147.619-76 125,943.1£ 86.1 0.00 0.0 0.00 a .o 21,746.60 14.7 O.OD O.D 125,941.16 95 3 SBSV2B4U - 139.SS4.SS 0.00 0.0 0.00 0.0 0.00 a .o 139,S3*.00 160.0 6.OB 0.0 0.00 6.0 SS3V2BSD - 30.S59.1U 0.00 0.0 D.OO a .o a. uo o.a 0.00 0.6 0.00 0.0 0.06 0.0 BISVJBGD - 1,(00,249 .42 1D1,ES6.11 6.3 D.OD o.a 1,461.572.77 91.3 23.69S.61 1.5 C.00 0.0 1,561.120.96 97.7 822V2B7D • 11,199.54 0,00 0.0 D. DO O.a D.OO 0.0 0.00 a.o 0.09 0.0 O.OD 6.0 eeKvzBsu • 4,969,611.91 1,174,BS2.3J 24.2 0.00 0 .0 o.oa 0.0 1.757 .*00.17 -16.1 a.cio 0.0 1 , 174.092.13 34.2 SBBV290D - 132, 312.77 0.00 0,0 D.OO 0.0 122,545.02 92.6 S,370.99 4.0- 0.60 0 -0 J32,345.63 82.6 SKBV2910 4S,47S.00 0.00 o.a o.oa 0.0 o.oa 0.0 11,161 .56 26.9 0.60 u.o a.oo 8.0 Kepart Titlei Euppliti Div«rBlty PurcMslny by M
UTILITY HHOL'ORSKIMI' UIVCRISITY RETORT AUIAJAL FOR * 2 D03 MATERIAL TOTAL HIUCHITY 5 H1HORITY S noil HIM 1 MA1X t PHYSICALLY ( TOTAL 5 CRC/Jt corwirrso KM.S OP HOHA.'J or WOMAN 06' SH BUS OF CHALLUNLiUO nr K/M9S Of COLLAftf DOLLARS TOT DOLLARS TOT COLLARS Tor DOLLARS tot DOLLARS TOT OOIJ.MtS TOT
6SRV3930 3.621,3 90.93 140.909.10 1.9 0.00 0.0 536.127.67 14.2 642.475.8< 23.2 U .(10 0.0 656,927.97 U .1 SBRVJSJO 1,531.67 0.00 0.0 0.09 0,9 0.611.97 500.U 9.09 O.D 11,410 0.0 ».Ill.67 100.9 J.lLi.yiB.OS v. oy u .u u.ou 0.0 0. DO 0. D 50.C31.60 3 .2 0 00 0.0 0.00 1.0 S6RV2SS1 77,2T 7.56 0.00 0.9 0.00 0.0 a.oo 0.0 7 7,277.56 100.0 0 .00 0.0 0.90 « .0
TOC*l Other 179,558.664.09 69.909,135.07 33.6 2,012.55 0.0 4.191, 722.95 2.4 20,459.911.20 21.4 0.00 0.0 64,794,690.97 36.1
-■
Tutal 179,550,654.09 60.409.115.07 11.6 2,031.5$ 0.0 *,393,722.55 2.4 20.659, 911.20 13.4 0,06 u.o 84.794, H90.57 16.1 Rupert Tidei Supplier Diversity furchising by mcl Cede Report Itdiie i 2MSL_SU7X._Cr.rvK3E_MArL£A? User uanei zscsrcx system: HSPOIO I?*OmjCTIO>l, atUKinl Pege }hi>it:«r- 1
DriLinr piocusbmzkt Drvisisrry summary REPORT AtRlUAL F0I-2001 tPiTERJAl. TOTAL Wl HCfi 1TV 1 MOSORITV 1 HOS HJK t HALE l PHYSICALLY \ TOTAL 1 UKOVP DlMhlTTZO hal: OF voaui OF MOOUU OF 5H BUS OF CTfALLSHGEO or Of DOLLARS COLLARS TOT ttHLARS TQJ DDLLARS TOT OUL1ARS TOT LOLL. Othei - 17J.5SS.6S*.09 £0. i 09.135.<17 33. f 7,033.55 0.0 «.383.773.95 2.4 20,459.511.20 11 .4 0. uc 0.0 44i794.090.67 36.1 nj.SSU, 65* .09 60.40J.135.07 33.6 2.033,5.5 0.0 4,303.722.95 2.4 20,459.9U .20 U.4 0.00 0.0 <4.794.890.57 36.1 Paul jssell Associate Gen Counsel PPL Two North Ninth Street Allentown. PA 18101-1179 Tel. 610 774.4254 Fax 610.774.6726 [email protected] FEDERAL EXPRESS rn - do March 31,2004 312m James J. McNulty, Secretary Pennsylvania Public Utility Commission Commonwealth Keystone Building 400 North Street Harrisburg, Pennsylvania 17120 Re: PPL Electric Utilities Corporation Report on Diversity Dear Mr. McNulty: Enclosed for filing on behalf of PPL Electric Utilities Corporation (“PPL Electric") is a copy of PPL Electric’s “Report on Diversity to the Pennsylvania Public Utility Commission.” The enclosed report is being filed pursuant to guidelines issued by the Commission’s Utility Diversity Office. Pursuant to 52 Pa. Code § 1.11, the enclosed document is to be deemed filed on March 31, 2004, which is the date it was deposited with an overnight express delivery service as shown on the delivery receipt attached to the mailing envelope. In addition, please date and time-stamp the enclosed extra copy of this letter and return it to me in the envelope provided. If you have any questions regarding the enclosed report or need additional data, please call. Very truly yours, Enclosure REPORT ON DIVERSITY TO THE PENNSYLVANIA PUBLIC UTILI1Y COMMISSION MAR 3 2 2304 PAPUL: l. Ji:i. 'Vi '.'■'SolCI'l ScChLfAhV b BUREAU A PPL Electric Utilities Corporation March 31, 2004 REPORT ON DIVERSITY TO THE PENNSYLVANIA PUBLIC UTILITY COMMISSION HUMAN RESOURCES SECTION A PPL Electric Utilities Corporation March 31,2004 Human Resources Section Table of Contents Page Part 1 Workforce Composition...... 1 Part 2 Narrative on Affirmative Action Efforts...... 4 ^ 2a Recruiting . in 2b Advertising to 2c Training .... r — 2d Promotion . 2e Retention .. co PPL Electric Utilities Corporation 2003 Workforce Composition ppf Male I Female | _Job Categories Native Native Islander Islander or or or or o f o f o f o f Overall T otals W hite (Not (N ot H ispanic Origin) B lack H ispanic Origin) H ispanic A sian P acific Am erican Indian A laskan W hite (N ot H ispanic Origin) B lack (N ot H ispanic Origin) H ispanic P acific Indian A sian A laskan A m erican Officials & Managers 334 300 5 0 2 0 25 1 0 1 0 Professionals 311 235 4 3 1 0 61 0 4 3 0 Technicians 152 139 0 3 0 0 10 0 0 0 0 Office and Clerical 474 89 6 2 1 0 313 38 22 3 0 Craft Workers (Skilled) 727 686 22 9 1 0 7 2 0 0 0 Operatives (Semi-Skilled) 748 680 26 10 1 2 29 0 0 0 0 5 1 Laborers (Unskilled) 84 : 72 0 0 1 6 0 i 0 0 0 TOTAL 2830 , 2201 68 27 6 3 451 41 26 7 0 PPL Electric Utilities Corporation 2002 Workforce Composition pp| ;;; Male Female | _ Job Categories Native Native Islander Islander or or or or o f o f o f o f Overall T otals W hite (N ot H ispanic Origin) B lack (N ot H ispanic Origin) H ispanic A sian P acific Am erican Indian A laskan W hite (N ot H ispanic Origin) B lack H ispanic (N ot Origin) H ispanic P acific Indian A sian A m erican A laskan Officials & Managers 365 321 6 1 2 0 33 2 0 0 0 Professionals 354 265 5 5 1 0 67 1 7 3 0 Technicians 161 148 2 3 0 0 0 0 0 0 0 Sales Workers 0 0 0 0 0 0 8 0 0 0 0 Office and Clerical 501 95 6 3 1 0 329 41 23 3 0 565 1 Craft Workers (Skilled) 596 18 4 0 2 7 0 0 0 0 Operatives (Semi-Skilled) 1050 950 41 18 2 1 38 0 0 0 0 5 ! Laborers (Unskilled) 38 28 3 1 0 0 1 ' 0 0 0 Service Workers 0 0 0 0 0 0 0 0 0 I 0 0 TOTAL 3065 2372 81 35 6 3 487 45 30 6 0 PPL Electric Utilities Corporation 2001 Workforce Composition ppll Male Female | Job Categories Native Native Islander Islander or or or or o f o f o f o f Overall T otals W hite (Not H ispanic Origin) Black (Not H ispanic Origin) H ispanic A sian P acific Am erican Indian A laskan W hite (N ot H ispanic Origin) Black H ispanic H ispanic (N ot Origin) P acific Indian A sian A m erican A laskan Officials & Managers 362 322 5 2 0 31 1 0 0 0 Professionals 393 292 6 5 3 0 74 3 7 3 0 Technicians 163 150 1 3 0 0 9 0 0 0 0 Sales Workers 0 0 0 0 0 0 0 0 0 0 0 Office and Clerical 512 93 7 3 1 0 339 41 25 3 0 Craft Workers (Skilled) 280 261 11 2 0 0 6 0 0 0 0 Operatives (Semi-Skilled) 1394 1283 50 20 2 3 36 0 0 0 0 Laborers (Unskilled) 187 151 7 1 0 0 27 1 0 0 0 Service Workers 0 0 0 0 0 0 0 0 0 0 0 TOTAL 3291 2552 87 35 8 3 522 46 32 6 0 '% %k ■I JI / ' t ppl ♦S. PPL ELECTRIC UTILITIES CORPORATION Narrative on Affirmative Action Efforts March 22, 2004 Recruiting PPL Electric Utilities Corporation, as part of parent PPL Corporation, continues its efforts to secure qualified minority and female applicants for all job vacancies through aggressive recruiting. All recruitment sources contacted by the Company are advised of the Company’s equal employment opportunity and affirmative action policy, and are urged to refer qualified minority and female applicants. Company representatives participate in special activities to help women and minorities gain employment. Those representatives attended university and college career fairs throughout the year. In addition, PPL sponsors a Minority Scholarship Program designed to develop minority engineers for future employment. Lehigh University, Lafayette College, DeSales University, and Lincoln University participated in the program. PPL continues to be involved with the INROADS Organization program. Twelve INROADS interns were sponsored during the summer of 2003. INROADS is a non-profit national career development organization committed to developing and placing talented minority youths in business and industry. The objective is to prepare them for corporate and community leadership. PPL has been active in INROADS since 1998 and has increased its participation level every year. PPL received the Bronze Corporate Sponsorship Recognition from the INROADS organization. This recognition is given to corporate sponsor who for the first time sponsor 10-14 interns. PPL representatives attended the annual Philadelphia Area INROADS Recognition Banquet in July with its students and their families. Another recruiting source is PPL’s Cooperative Education Program. The Program offers the opportunity for students to learn how to apply theories taught in the classroom. Students can clarify career goals and earn a portion of college expenses, while alternating between work and college. In 2003, PPL employed 38 students to work as Cooperative Associates; 21% were females and 5% were minorities. In 2003, PPL also sponsored two minority students in the Visit in Engineering Week (VIEW) program. VIEW is coordinated by Pennsylvania State University's Minority Engineering Program and provides an opportunity for talented, under-represented minority students to visit Penn State for one week and explore the many disciplines of engineering. -4- Management positions typically are filled by a structured team approach to interviewing. Prior to conducting all interviews, all interviewers are trained. This training includes legal considerations. Interview guides are designed based on the critical competencies and behaviors required for the position. A facilitated data integration session to determine the successful candidate ensures that all candidates are given fair and equal treatment. Advertising PPL actively recruits for job vacancies using local and national newspapers, various internet recruiting web sites, and PPL's Career web site. In addition, job vacancies are posted on America's Job Bank web site and sent to the Veteran’s Outreach Center. PPL seeks qualified applicants without regard to race, sex, religion, national origin, color, age, disability or veteran’s status. Other advertisements and sponsorships in 2003, which reaffirmed PPL’s commitment to affirmative action, included: The Hispanic American Organization Local branches of the NAACP INROADS /Philadelphia, Inc African-American Business Resource Group Annual Black history Luncheon Pennsylvania Statewide Latino Coalition Conference City of Allentown Human Relations Commission Mid-Atlantic Regional Conference of the Society of Women Engineers Mid-Atlantic Region of American Association of Blacks in Energy 2003 Spirit of Women Conference American Nuclear Society Narrative on Affirmative Action Efforts Training PPL provides programs to improve employee skills in performing their present jobs and to qualify them for higher jobs in their progression line. PPL also provides on-the-job training. All on-the-job training and formal intra-company training programs are available to all employees. In 2003 PPL introduced a Lineman Training Program. This program is an effective way to train future linemen and electricians and offers unique opportunities to recruit and train candidates for positions as electrical workers in PPL Electric Utilities. -5- A women and minority-focused leadership workshop was introduced in 2001 titled “Trail Blazing Leadership Skills. The workshop consists of a series of four modules conducted in one-day segments with approximately six weeks between segments. The training and empowerment workshops were designed to help minorities, women, and other groups identify and utilize specific strategies to facilitate their success, and access opportunities competitively, enhancing career mobility and opportunities for promotion. PPL’s Technical Training Center provides technical and safety training as part of its strategy to develop people. Training is provided to management and bargaining unit employees. Courses are delivered by a professional staff of instructors in a classroom setting and on-the-job. Subjects include: power plant electrical and mechanical maintenance, line and substation maintenance, heavy equipment operation, computer software applications and all applicable OSHA safety practices. PPL also has a state-of-the-art Nuclear Training Center. A variety of training programs designed to develop and broaden management skills are available for supervisory and professional employees at the Company’s expense. Workshops, such as Effective Team Building, Presentation Skills, Conflict Resolution, Time Management and Stress Management, are a sampling of the types of programs available. Women and minorities especially are encouraged to attend these sessions. A lending library of self-study workshops books, videos, and audios on a variety of subjects also are available to all employees. PPL also offers training in Sexual Harassment and Diversity. Some workshops include: • Civil Treatment for Managers • Civil Treatment for Employees • Sexual Harassment in the Workplace • Let’s Talk Diversity Civil Treatment for Managers is a comprehensive approach to fair employment practices which helps managers learn to deal constructively with the situations and relationships they face in the workplace. In the workshop, video vignettes of workplace scenarios, courtroom testimonies, and jury exercises are the basis for this interactive, problem-solving program. The course provides hands-on experience in the classroom and is based on a set of simple, practical conduct guidelines known as the "Prescriptive Rules." Topics addressed include: • ADA • Protected protest • Sexual harassment • AIDS-related issues • Glass ceiling • Reference inquiries • Unjust dismissal/wrongful termination • Sex, age, race, religious, and pregnancy discrimination The Company provides an Education Assistance Program for all regular, full-time employees to develop job-related knowledge and skills. Under this program, employees may enroll in courses offered by accredited educational institutions and organizations. The courses must be related to knowledge and skills useful in the employee's present job or prepare them to be a qualified candidate for available jobs in the Company. Varying degrees of reimbursement, ranging from 80-100%, are provided for eligible courses of study. Promotion Normally, all authorized vacancies in management positions below the level of Vice President or Department Head are considered for internal posting. In certain circumstances, e.g. developmental rotation assignments, certain positions are not posted. Each manager ultimately is responsible for the selection of people. The manner in which each manager fulfills this responsibility is an important part of the manager's overall performance. The Corporate Staffing section in PPL’s Human Resources Department is responsible for providing managers with personalized support necessary for the selection process, including the operation of the Internal Selection System, internal candidate searches, and external recruiting. In 2003, there were 333 promotions in various job groups. Of these, 27 (8.1%) were white females, 3 (.9 %) were minority females, and 19( 5.7%) were minority males. PPL’s EEO philosophy applies equally to bargaining unit and non-bargaining unit employees, and the Company includes a non-discrimination clause in its labor agreements. Policies regarding promotion, demotion, layoff or termination are clearly covered in the Labor Agreements between the Company and bargaining units. Copies of the contract are presented to all bargaining unit employees upon employment. There are established lines of progression for jobs covered by the labor agreements, and employees advance into vacancies by seniority without discrimination. Job vacancies above the entry-level, and those that cannot be filled through the progression line, are posted for bid. -7- Retention PPL continually reviews its processes that develop, utilize, recognize and retain employees necessary for future growth and success in a competitive business environment. Some established programs and policies are: • Commitment to Diversity Training • Sexual Harassment Awareness Workshops • Employee Development Process • Education Assistance Program • Employee Assistance Service • Child-Care Leave of Absence • Family Medical Emergency Leave of Absence • Flexible Working Hours • Part-Time Employee Compensation Policy • Telecommuting Opportunities PPL's Affirmative Action Plans support the organization by defining and communicating accountability for Affirmative Action to the Company’s business lines and support groups. PPL’s goal is to provide its business lines and support groups the ability to view every vacancy as an opportunity to improve diverse representation at all levels. PPL provides appropriate documentation of the percentages of female and minority employees . increasing/decreasing within their business lines and guidance for following appropriate hiring processes for all internal and external vacancies. PPL’s Diversity Council continued to function as a vehicle for expanding diversity at PPL Corporation. The Diversity Council is composed of eight executives and twelve other employee members. The mission of the Council is to develop methods and policies to nurture and drive changes in PPL’s corporate culture to achieve a diverse work force and work environment in support of the Company’s current and future business growth strategies. In 2001, the Council developed guidelines for chartering internal employee Business Resource Groups (BRGs). The Diversity Council currently charters 6 Business Resource Groups; Christian Business Resource Group, Gay & Lesbian Business Resource Group, Latino Business Resource Group, PPL Women’s Network, Community of Volunteers, and the Engineering Resource Group and the African American Business Resource Group. The BRG’s provide a forum for employees with similar interests to work on projects and issues that interest them and the company, offer personal development opportunities and pursue community outreach. -8- REPORT ON DIVERSITY TO THE PENNSYLVANIA PUBLIC UTILITY COMMISSION PROCUREMENT SECTION A PPL Electric Utilities Corporation March 31, 2004 Procurement Section Table of Contents Page Part 1 Summary of MWBE Program and Efforts...... 9 1a Internal Efforts...... 10 1b External Efforts...... 10 1c Subcontracting Efforts...... 10 1d Reporting...... 11 Part 2 Utility Procurement Diversity Report...... 12 PPL CORPORATION SUMMARY OF MWBE PROGRAM AND EFFORTS BACKGROUND At PPL Corporation (“PPL 1 (formerly PP&L Resources), diversity planning applies not only to employment practices but to procurement practices as well. PPL values diversity because its customer base is diverse and, therefore, it encourages participation in its procurement programs by the broadest possible base of suppliers. PPL especially encourages contacts from Minority/Woman-Owned Business Enterprises (MWBEs) not only because the Company takes its social responsibilities seriously, but because it also makes good business sense to do so. By expanding its potential sources of supply, PPL fosters the competitive process which can result in significant cost savings opportunities and improved quality. PPL encourages MWBEs to contact the Company by listing PPL's name, address, telephone number, and contact person in Purchasing People in Major Corporations, published by Try Us Resources, Inc. The PPL Corporate Supplier Diversity Program was developed in 1998(Attachment A). An external Supplier Diversity website (http://www.pplweb.com/who_we_are/supplier_diversity.htm) (Attachment B) maintains supplier diversity information. Also available to both employees and suppliers is a PPL brochure called Supplier Diversity - We Want To Do Business With You (see Attachment C). In addition, the Company identifies and invites contact from MWBEs by attending local and regional trade fairs for MWBEs. Once identified as a potential source of supply for PPL, interested firms are requested to complete a Contractor/Vendor Registration Form. The completed form is reviewed by buyer and user groups and then entered into the supplier database. Special codes are added to a firm's listing to indicate “Minority," Woman-Owned," “Small Business," or other special categories. These indicators enable buyers to easily identify special characteristics when developing a bidders list for a particular procurement. In addition to the information provided on the vendor database after a potential supplier has been approved, several other resources are available to buyers for identifying MWBEs. These include SBA-Pronet website, the Try Us National Minority Business Directory, a list of approved 8(A) (socially & economically disadvantaged) companies published by the Small Business Administration • Philadelphia District Office, and the Regional Minority Purchasing Council (RMPC). Firms listed in the directories or provided by the RMPC may be solicited by buyers prior to DSL approval. If the MWBE shows an interest in doing business with PPL by either responding to the solicitation, or contacting PPL as a result of receiving the bid request, the Company will forward a DSL application so that the firm may be considered for future procurements. -9 MWBE Program and Efforts INTERNAL EFFORTS Use of MWBE vendors is stressed in the corporate credit card policies and procedures guidelines. Renewing awareness of the MWBE vendor program in sections of the Company that buy numerous small dollar items locally can result in significant improvement in procurements with MWBEs. Internal Update news article was written announcing the Supplier Diversity website. EXTERNAL EFFORTS Developed and implemented a website in PPL Resources Website for Supplier Diversity: http://www.pplweb.com/who_we_are/supplier_diversity.htm A mass mailing was performed to all subsidiary suppliers to verify classification and certification of our supplier database. Developing a quarterly report with Small Business specialist representatives. Attended GSA Subcontracting Workshop in Washington D.C. Attended Veteren's Small Business Conference Fair in King of Prussia, PA. SUBCONTRACTING EFFORTS Terms and Conditions on all Requests for Quote, Requests for Proposal, Purchase Orders, and Contracts contain language specific to the utilization of MWBEs. Examples of these terms and conditions follow: Contractor shall use its best efforts to assure that Small, Small Disadvantaged and Women Owned Small Business concerns (SSDWOSBCs) are given equitable opportunity to compete for procurements resulting from this Contract. In this regard. Contractor shall comply with the requirements in 48 C.F.R. 52.2198, which is hereby incorporated by reference. If the total aggregate commitment hereunder exceeds $500,000, Contractor (unless Contractor is itself a small business concern) shall adopt a plan similar to the plan required in 48 C.F.R. 52.219-9, and shall establish and conduct, or maintain, a program that enables SSDWOSBCs to have equitable opportunities to compete as subcontractors or suppliers for procurements resulting from this Contract. In this regard, Contractor shall assure that known SSDWOSBCs are given equitable opportunities to compete for subcontracts, particularly by arranging solicitations for bids and delivery schedules so as to facilitate participation by those entities, maintain records showing procedures which have been adopted to comply with the provisions of this clause, and prepare periodic reports and cooperate in surveys as may be required by the General Services Administration or the Small Business Administration. Contractor agrees to submit reports on Standard Forms 294 or 295 to PPL annually with respect to its plan and to provide other certifications and documentation deemed reasonably necessary by PPL to show evidence of Contractor's compliance with all State and Federal rules and regulations relating to the use of SSDWOSBCs. MWBE Program and Efforts -10- Contractor (except small business concerns) shall insert in any subcontract hereunder which may exceed $500,000, provisions that conform substantially to the language of this clause. Currently, subcontractors are not required to provide data regarding their diversity plans, nor are they required to submit results of their programs. REPORTING PPL's Vendor Listing, containing a vendor's name, address, telephone number, and special indicators, is used by its Accounts Payable Department to make payments. This system allows PPL to track payments to MWBEs and prepare summary reports of such payments on a quarterly basis. Goals and actual achievements of dollars spent with small, small disadvantaged, and women-owned businesses are submitted to the U.S. Government's Genera! Services Administration (GSA) annually. PPL does not maintain data regarding individuals with disability-owned vendors. Historically Black College & Universities and Mis are not applicable since PPL does not have opportunity. * * Sentence added -■ per GSA reporting instructions. Note: The words "Small, Small Disadvantaged and Women-Owned Small Business Concerns" were replace with the words "Small, Small Disadvantaged, Women-Owned and Hubzone Small Business Concerns"- per GSA reporting instruction. -11- MWBE Program and Efforts UTILITY PROCUREMENT DIVERSITY REPORT PPL Corporation % % TOTAL % DATA AS OF TOTAL MINORITY MINORITY FEMALE FEMALE MWBE TOTAL December 31,1997 $426,998,333 $3,533,880 .83% $9,051,048 2.12% $12,584,928 2.95% • December 31,1998 $470,842,787 $3,146,021 .67% $9,808,139 2.08% $12,821,160 2.72% December 31,1999 $587,499,004 $2,124,974 .36% $4,287,525 .73% $6,412,499 1.09%* December 31,2000 $338,186,334 $728,155 .02% $4,137,427 1.22% $4,885,582 1.44% December 31,2001 $173,123,086 $44,839,274 26% $892,974 .05% $45,732,248 26% i December 31,2002 $137,137,777 $52,414,534 38% $1,195,037 1% $53,609,571 39% December 31,2003 $139,213,424 $55,885,258 40% $1,870,255 1% $57,755,513 41% ^Decrease in percentage caused by lack of response from suppliers to mass mailing. Suppliers failed to produce or forward certifications; therefore were removed from totals. note: Starting in Year 2001, reporting is only on material and services spend for PPL Electric Utilities Corp., PPL Gas Utilities, North Penn Gas Co., and PEG Gas Co. Small business is included starting in Year 2001. PPL CORPORATE SUPPLIER DIVERSITY PROGRAM Philosophy and Purpose PPL is committed to encouraging cultural diversity and believes in providing equal opportunity to all suppliers, including diverse suppliers, i.e., small, minority-, women- and disable-owned business enterprises. Through our Supplier Diversity Program, PPL seeks to encourage that maximum opportunity is provided to diverse suppliers who wish to participate in our procurement process. PPL values diversity. The communities and customers we serve, as well as our employees, are diverse. PPL’s commitment to the Supplier Diversity Program reflects our belief that efforts to assist diverse businesses will enhance their opportunities for success while providing PPL with needed materials and services at competitive prices. It is our goal to include supplier diversity as an integral part of doing business, rather than by positioning it as a stand-alone program. The PPL Supply Chain organization is responsible to administer, monitor, and report on the results of the Supplier Diversity Program. Supply Chain is responsible for coordination between suppliers and other personnel within PPL. The Program operates in accordance with PPL’s contract for electric service with the U.S. General Services Administration (GSA), and the Pennsylvania Public Utility Commission’s (PUC) Utility Diversity Reporting Program. Both the GSA and the PUC requires companies, such as PPL, to develop programs to increase participation of diverse suppliers. Corporate Policy It is the policy of PPL, through the Supplier Diversity Program to: • Provide all suppliers with fair and equitable opportunity to participate in the competitive process to contract for materials and services required by PPL. • Ensure that PPL is provided with the best materials and services at the lowest evaluated life cycle cost. • • Increase utilization of diverse suppliers by proactively seeking these businesses and providing them with competitive opportunity. • Promote mentor relationships between PPL buying personnel and diverse suppliers. • Provide no premiums or set-asides for purchases from diverse suppliers. -13- Roles and Responsibilities Supplier Diversity Program Administrator • Establish corporate policy, procedures and annual goals • Corporate-wide communication of program goals and results • Program performance monitoring and reporting • Develop internal programs to educate and train buying personnel • Develop outreach programs to locate and identify potential diverse suppliers • Act as liaison between PPL, suppliers, advocacy groups, and associations • Encourage and support mentor relationships between PPL buying personnel and diverse suppliers • Assist diverse suppliers in their efforts to compete All PPL employees involved in procurements • Identify diverse suppliers and provide identification information to Supply Chain for inclusion to supplier database • Provide opportunities for diverse suppliers • Develop and advance mentor relationships with diverse suppliers • Utilize diverse suppliers in corporate card purchasing activities Procurement Process PPL encourages inquiries from diverse suppliers for inclusion in our supplier database. Diverse suppliers should contact PPL and request to be a potential source of supply. The Corporate Credit Card Program is another procurement tool that allows users to buy small dollar materials and services from diverse suppliers. Competitive bid responses are evaluated and purchase orders and contracts are awarded based on lowest evaluated life cycle cost. Suppliers are expected to perform as promised and are evaluated based on PPL’s standards for quality and service. Suppliers who are not awarded business based on a competitive solicitation may request feedback to help them improve future bid submittals. Mentor relationships are encouraged between all PPL employees involved in procurements and diverse suppliers. This mentoring initiative is focused on education in the areas of qualification requirements, formatting and presenting proposals, bid and contracting procedures, material and service requirements, and invoicing and payment schedules and procedures. Definitions Small Business Concerns The term "small business concern" shall mean a small business as defined pursuant to Section 3 of the Small Business Act and relevant regulations issued pursuant thereto. Generally, this means a small business concern organized for profit, which is independently owned and operated, is not dominant in the field of operations in which it is bidding, and meets the size standards as prescribed in government regulations. -14- Small Disadvantaged Business Concerns The term "small business concern owned and controlled by socially and economically disadvantaged individuals" shall mean a small business concern which is at least 51% owned by one or more socially and economically disadvantaged individuals or, in the case of any publicly owned business, at least 51% of the stock is owned by one or more socially and economically disadvantaged individuals. The U.S. Small Business Administration established that the net worth of an individual claiming economic disadvantage must be less than $750,000. Socially disadvantaged individuals include Black Americans, Hispanic Americans, Native Americans, Asian-Pacific Americans, Subcontinent Asian Americans, and other minorities or individuals found to be disadvantaged by the Small Business Administration pursuant to Section 8(a) of the Small Business Act. The term "Native Americans" includes American Indians, American Eskimos, American Aleuts and Native Hawaiians. The term "Asian-Pacific Americans" includes United States citizens whose origins are from Japan, China, the Philippines, Viet Nam, Korea, Samoa, Guam, the US Trust Territories of the Pacific, Northern Marinas, Laos, Cambodia and Taiwan. The term "Subcontinent Asian Americans" includes US citizens whose origins are from India, Pakistan and Bangladesh. Women-Owned Small Business Concerns The term "women-owned small business concern" shall mean a) a small business concern which is at least 51% owned by one or more women; or, in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and b) whose management and daily business operations are controlled by one or more women. Veteran-Owned Small Business Concerns A veteran is a person who served in the active military, naval, or air service, and who was discharged or released under conditions other than dishonorable. To be a veteran-owned small business (VOSB): • One or more veterans must own at least 51 percent of the business. If publicly owned, one or more veterans must own at least 51% of the stock. • One or more veterans must control management and daily business operations. • The business must meet the size standards as prescribed in government regulations. Service-Disabled Veteran-Owned Small Business Concerns A service-disabled veteran is a veteran with a disability that incurred, or was aggravated, in the line of active military duty. To be a service-disabled veteran-owned small business (SDVOSB): -15- • One or more service-disabled veterans must own at least 51 percent of the business. If publicly owned, one or more service-disabled veterans must own at least 51 % of the stock. • One or more service-disabled veterans must control management and daily business operations. In the case of a veteran with a permanent and severe disability, the management and daily business operations are controlled by a spouse or permanent caregiver. • The business must meet the size standards as prescribed in government regulations. HUBZone Small Business Concerns A HUBZone small business is one that resides in an area designated as a historically underutilized business zone and meets U.S. Small Business administration criteria, including being owned or controlled by one or more U.S. citizens and at least 35 percent of its employees must reside in a HUBZone. Historically Black Colleges and Universities Institutions established before 1964 with a principal mission that was and is the education of Black Americans and that meet the requirements prescribed by the Secretary of Education at 34 CFR 608.2. The term also means any nonprofit research institution that was an integral part of such a college or university before November 14,1986. Minority Institution Institutions of higher education whose enrollment of a single minority or a combination of minorities exceeds 50 percent of the total enrollment. 20US.C.1135d-5(3). The term also includes Hispanic-serving institutions as defined in Section 316(b)(1) of the Higher Education Act of 1965. 20U.S.C. 1059c(b)(l). -16- W^it does t(?e if your business • Any business that is at least 51 percent program do? qualifies... owned, operated and controlled by an African-American, Hispanic-American, • Provides all suppliers with a fair and equitable ky^j-iWe'd like to hear from you. Call us at Native American, Asian Pacific-American opportunity to participate in a competitive (610) 774-5100 or visit our Internet site or Asian-lndian American. procurement process. at www.pplweb.com and click on Who We -'.;\JT" Are and then on Supplier Diversity. • Any business that is at least 51 percent • Promotes mentoring relationships between owned, operated and controlled by one PPL employees and suppliers. C .• Responses to competitive bids are thoroughly or more women who are U.S. citizens. • Educates suppliers about PPL's bidder qualifi ■ V . evaluated. PPL awards contracts based on an j ^ evaluation of the lowest life-cycle cost. Suppliers • Any business whose owners are disabled cation requirements, how to format and present proposals, bidding and contracting procedures, j ■ are expected to perform as promised and are as defined by the federal Americans with i' - evaluated using PPL's standards for quality Disabilities Act. This includes non-profit material and service requirements and payment schedules and procedures. and service. Unsuccessful bidders may ask agencies or programs that promote the j.. T- 1for feedback to help them improve in future interests of the disabled or that have a • Encourages inquiries from qualified suppliers work force made up of at least 51 percent so they can be included in PPL's supplier disabled workers. database. • Any business that is independently owned and operated and meets the U.S. Small Business Administration definition of a small business. Note: PPL's Supplier Diversity Program does not provide ■premiums or set-asides for purchases from suppliers. '^.With'a'disabil!ty.?iOr..do:,you:qualify as-a.-:'. •J1 U:'i • -V-'.’\’iAm.’5? i. rs'V, { small, business^ i as definedt r ’ by the U uS 1 J -**A ' w. ^ ~ ► r ^ Small Business'Administration? iv ^ "■ - -M ’ »r tt ■$<; V,-. ^ v .Jcr. If you ansv/ered yes PPLCorp would like, g-g ^to^getto:know,you| t « V •** : ,< J 1 ^ « v " - , " -’VI' '-•:At PPL^weirecommittedto enhancingthec-niVv. . .i^ i-- /v..:.. ^ 'j 'V; ^opportumtiesifortsuccess for: business';^;/; owners from diverse backgrounds and __ • 1 'i. tTo ensure that.we meet those commitments; ■ — ' %...... " ’ 'i ' • ■ V •wehave'a:Supplier-Diversity.Program,that-;|g§g;>.; ^begins with actively^seeking to:identify":^';:^:^:. •potentiaksuppliers-from small:businesses'::>>^4:^. .. . ' .s______r.>?s...... M : ,v : and those owned by minorities women - and'persons with ^disabilities;. ; v:;.. :^=. v- 2800 Pottsville Pike FirstEnergy, POBox 16001 Reading, PA 19612-6001 Writer's Direct No. (610) 921 -6498 April 1, 2004 Mr. James J. McNulty, Secretary Pennsylvania Public Utility Commission fnY■°)f (S P.O. Box 3265 400 North Street Commonwealth Keystone Building 2nd Floor, 1 North Harrisburg, PA 17105-3265 Re: Revision to Annual PaPUC Diversity Filings Dear Secretary McNulty: -- ^)(^) ^ In accordance with 52 Pa Code, Section 69.809, enclosed are revised Diversity filings for Pennsylvania Power Company. Metropolitan Edison Company and Pennsylvania Electric Company for the twelve months ended December 31,2003. The Companies’ filings submitted via transmittal letter dated March 31, 2004 inadvertently omitted several attachments in the “2003 Supplier Diversity Report” section of the filings. These revised filings include all the appropriate attachments. If you have any questions pertaining to these filings, please contact me at your convenience. Enclosed is an extra copy of this transmittal letter and a stamped, self-addressed envelope in order that you may indicate receipt of these filings. Sincerely, A. Richard A. D’Angelo Manager — Rates and Regulatory Affairs, PA cc: Veronica Smith, Executive Director Peggy Breetz Ronald Limpus Linette Miller Dennis Neal Raymond Parrish Wendy Stark Tabitha Stanislaw Mike Wolfe u (T\ - OO^ 2003 ANNUAL REPORT ON DIVERSITY TO THE PENNSYLVANIA PUBLIC UTILITY COMMISSION -O I HUMAN RESOURCES SECTION Co.'- C5 vp 2 -£> cr r-o APR 1 i) 2004 PENNSYLVANIA POWER COMPANY METROPOLITAN EDISON COMPANY PENNSYLVANIA ELECTRIC COMPANY Human Resources Section Workforce Composition Pennsylvania Power Company (Penn Power), Metropolitan Edison Company (Met-Ed), and Pennsylvania Electric Company (Penelec) are electric utility operating companies which are wholly owned subsidiaries of FirstEnergy Corp. The following pages summarize by EEO job category Penn Power, Met-Ed, and Penelec’s workforce composition as of 12/31/2003. PENNSYLVANIA POWER COMPANY WORKFORCE COMPOSITION 2003 MALE FEMALE EEO CATEGORY TOTAL Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat 1 OFFICIALS AND MANAGERS 19 18 1 2 PROFESSIONALS 4 4 4 3 TECHNICIANS 12 10 2 4 SALES WORKERS 5 OFFICE AND CLERICAL 44 24 1 19 6 CRAFT WORKERS (SKILLED) 114 107 3 4 7 OPERATIVES (SEMI SKILLED) 5 4 1 8 LABORERS (UNSKILLED) 3 1 1 1 9 SERVICE WORKERS TOTAL 201 168 4 28 1 METROPOLITAN EDISON COMPANY WORKFORCE COMPOSITION 2003 MALE FEMALE EEO CATEGORY TOTAL Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat Caucasian Afr-Amer Hispanic Asian/Pac is Am Nat 1 OFFICIALS AND MANAGERS 73 59 5 9 2 PROFESSIONALS 40 21 2 1 14 1 1 1 3 TECHNICIANS 81 60 5 3 12 1 4 SALES WORKERS 5 OFFICE AND CLERICAL 99 53 7 3 32 3 1 6 CRAFT WORKERS (SKILLED) 325 298 10 5 1 2 9 7 OPERATIVES (SEMI SKILLED) 23 17 2 1 3 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS 1 1 TOTAL 642 509 31 12 2 2 79 5 2 PENNSYLVANIA ELECTRIC COMPANY WORKFORCE COMPOSITION 2003 MALE FEMALE EEO CATEGORY TOTAL Caucasian Aff-Amer Hispanic Asian/Pac Is Am Nat Caucasian Afr-Amer Hispanic Asian/Pac Is Am Nat 1 OFFICIALS AND MANAGERS 82 69 2 11 2 PROFESSIONALS 48 32 15 1 3 TECHNICIANS 90 74 3 12 1 4 SALES WORKERS 5 OFFICE AND CLERICAL 145 58 3 1 77 4 2 6 CRAFT WORKERS (SKILLED) 455 428 14 1 2 10 7 OPERATIVES (SEMI SKILLED) 42 33 8 1 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS 1 1 TOTAL 863 695 19 3 1 3 133 7 2 Human Resources Section Narrative on Affirmative Action Efforts RECRUITING: The majority of positions filled externally in 2003 were either Meter Readers or skilled Line workers. When hiring opportunities such as this occur, Penn Power, Met-Ed, and Penelec recruit locally for qualified applicants primarily through the Commonwealth of Pennsylvania CareerLink. Recruiting sources are notified of FirstEnergy's equal employment opportunity / affirmative action policy and the affirmative action program and their cooperation and assistance is requested in actively recruiting and referring qualified minorities and women for all positions. Penn Power, Met-Ed, and Penelec recruit both men and women for all jobs. There is no job for which gender is a bona fide occupational qualification. The Company’s employment application and employment advertisements include the phrase "An EEO/AA Employer - M/F/D/V." Hiring statistics and applicant flow are monitored by Human Resources on a quarterly basis. A summary of 2003 hiring activity by EEO job category for each of the Pennsylvania operating companies is enclosed. TRAINING: Penn Power, Met-Ed, and Penelec provide internal training to all employees depending on the requirements of the employees’ jobs. Such training includes skills training for all employees as well as supervisory development and leadership programs. In addition, FirstEnergy provides an educational assistance program which reimburses employees for expenses for external job-related education. RETENTION: The availability of challenging work, opportunities for learning and growth, a comprehensive benefits package and competitive pay play a part in the retention of employees. Voluntary turnover remains low. PROMOTION: FirstEnergy considers a promotion to consist of an employee moving into or progressing to a job with a higher wage rate or standard rate. Promotion statistics for each of the Pennsylvania operating companies is enclosed. 'Non-bargaining vacancies are made known to employees through an internal posting program to assist in identifying interested employees who meet the qualifications of a vacant position. Filling vacant positions covered under a collective bargaining agreement is subject to the provisions of that agreement. PENNSYLVANIA POWER COMPANY HIRES - 2003 EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 2 PROFESSIONALS 3 TECHNICIANS 4 SALES WORKERS 5 OFFICE AND CLERICAL 5 1 0 6 CRAFT WORKERS (SKILLED) 1 0 0 7 OPERATIVES (SEMI SKILLED) 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS TOTAL 6 1 0 PENNSYLVANIA POWER COMPANY PROMOTIONS • 2003 EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 1 1 0 2 PROFESSIONALS 3 TECHNICIANS 4 SALES WORKERS 5 OFFICE AND CLERICAL 6 CRAFT WORKERS (SKILLED) 7 OPERATIVES (SEMI SKILLED) 1 1 0 8 LABORERS (UNSKILLED) 3 2 1 9 SERVICE WORKERS TOTAL 5 4 1 METROPOLITAN EDISON COMPANY HIRES > 2003 EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 2 PROFESSIONALS 3 TECHNICIANS 4 0 0 4 SALES WORKERS 5 OFFICE AND CLERICAL 6 CRAFT WORKERS (SKILLED) 8 0 0 7 OPERATIVES (SEMI SKILLED) 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS total 8 0 0 METROPOLITAN EDISON COMPANY PROMOTIONS -2003 EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 3 2 PROFESSIONALS 3 3 3 TECHNICIANS 11 2 2 4 SALES WORKERS 5 OFFICE AND CLERICAL 5 1 6 CRAFT WORKERS (SKILLED) 24 1 1 7 OPERATIVES (SEMI SKILLED) 8 1 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS TOTAL 54 7 4 PENNSYLVANIA ELECTRIC COMPANY HIRES -2003 EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 2 PROFESSIONALS 3 TECHNICIANS 8 0 1 4 SALES WORKERS 5 OFFICE AND CLERICAL 11 4 1 6 CRAFT WORKERS (SKILLED) 6 0 0 7 OPERATIVES (SEMI SKILLED) 2 0 0 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS TOTAL 27 4 2 PENNSYLVANIA ELECTRIC COMPANY PROMOTIONS -2003 EEO CATEGORY TOTAL FEMALE MINORITY 1 OFFICIALS AND MANAGERS 9 1 0 2 PROFESSIONALS 4 2 0 3 TECHNICIANS 4 1 1 4 SALES WORKERS 5 OFFICE AND CLERICAL 8 5 1 6 CRAFT WORKERS (SKILLED) 33 1 0 7 OPERATIVES (SEMI SKILLED) 8 1 0 8 LABORERS (UNSKILLED) 9 SERVICE WORKERS 1 0 0 TOTAL 67 11 2 Human Resources Section WORKFORCE/SERVICE TERRITORY COMPARISON DESCRIPTION OF SERVICE TERRITORY: Pennsylvania Power Company (Perm Power) delivers electricity to 138,000 customers within a 1,500 square mile area of western Pennsylvania. Metropolitan Edison Company (Met-Ed) delivers electricity to 495,000 customers within 3,500 square miles of eastern and southeastern Pennsylvania. Pennsylvania Electric Company (Penelec) delivers electricity to 580,000 customers within 17,000 square miles of northern and central Pennsylvania. DEFINITION OF RELEVANT LABOR FORCE: Penn Power, Met-Ed, and Penelec’s goal has always been to have its workforce, at all levels of the organization, more closely mirror the communities it serves. However, in drawing comparisons, it must be kept in mind that the labor market is the pool from which an organization draws candidates in the external staffing process. It does not represent the pool of qualified candidates for any given position. In addition, labor market information includes all types of businesses and industries, both public and private. Many positions in the electric utility industry require unique skill sets or previous experience. Penn Power, Met-Ed, and Penelec will continue to strive to narrow the gap between minority and female employment percentages versus the PA labor market, utilizing internal and external staffing programs. The relevant labor market for recruitment for non-professional positions (i.e., operative/craft, clerical and technical EEO job categories) consists primarily of the following counties or statistical areas: Relevant La jor Force - Pennsylvania Power Company % Wtd % Wtd Women Wt % Minorities Wt % Butler Countv 42.69 0.25 10.67 1.36 0.25 0.34 Lawrence County 43.35 0.45 19.51 2.82 0.45 1.27 Mercer County 43.85 0.30 13.16 3.98 0.30 1.19 43.34 2.80 Relevant Labor Force - Metropolitan Edison Company * 1 % Wtd % Wtd Women Wt % Minorities Wt % Reading MSA 45.16 0.40 18.06 6.53 0.40 2.61 Harrisburg/Lebanon/Carlisle MSA 46.56 0.15 6.98 8.10 0.15 1.22 Allentown/Bethlehem/Easton MSA 45.14 0.15 6.77 6.12 0.15 0.92 York MSA 45.07 0.30 13.52 3.90 0.30 1.17 45.34 5.92 Relevant Labor Force - Pennsylvania Electric Company % Wtd % Wtd Women Wt % Minorities Wt % Altoona MSA 45.06 0.25 11.27 1.15 0.25 0.29 Bradford County 43.60 0.10 4.36 1.02 0.10 0.10 Johnstown MSA 43.15 0.25 10.79 1.63 0.25 0.41 Clearfield County 43.00 0.05 2.15 0.70 0.05 0.04 Erie MSA 45.31 0.20 9.06 5.50 0.20 1.10 Indiana County 43.14 0.05 2.16 2.62 0.05 0.13 Warren County 45.09 0.05 2.25 0.54 0.05 0.03 Venango County 43.60 0.05 2.18 0.90 0.05 0.05 44.22 2.14 However, recruitment for professional positions may occur state-wide, throughout the Mid- Atlantic area or nation-wide, depending on the type of position and qualifications required. WORKFORCE/RELEVANT LABOR FORCE COMPARISON: Relevant Labor Force Internal Workforce % Women % Minorities % Women % Minorities Pennsylvania Power Company 43.34 2.80 14.43 2.49 Metropolitan Edison Company 45.34 5.92 13.40 8.41 Pennsylvania Electric Company 44.22 2.14 16.45 4.06 Because the workforce of these operating companies consists predominately of operative/craft positions performing electrical construction and maintenance, which have a low representation of women in the qualified external labor force, the workforce ■representation for women within each company is consistently lower than overall labor force data. 2003 SUPPLIER DIVERSITY REPORT MINORITY / WOMAN / DISABLED BUSINESS ENTERPRISE PROCUREMENT EFFORTS On behalf of: Penn Power Metropolitan Edison Company Pennsylvania Electric Company Prepared by: Dennis Neal FirstEnergy Supplier Network TABLE OF CONTENTS MAV/DBE PROCUREMENT EFFORTS 1. INTERNAL EFFORTS 1.1 Corporate Commitment and Policy 1.2 Training 1.3 2003 Supplier Diversity Program 1.4 2004 Goals and Objectives 2. EXTERNAL EFFORTS 2.1 Activities and Outreach Programs 2.2 Community Outreach / Professional Development 2.3 Avvards/Recogn ition 3. SUBCONTRACTING EFFORTS 3.1 Second-Tiering Opportunities 4. DIVERSITY REPORTS 4.1 Utility Procurement Diversity Report 4.2 Procurement Data for Protected Classes Categorized by Minority, Female and Physically Challenged 4.3 Supplier Diversity Activity by Material Group code by Product and Service 5. CONCLUSION i FirstEnergy corp. 2003 SUPPLIER DIVERSITY REPORT • filed on behalf of PENNSYLVANIA POWER COMPANY (Penn Power), METROPOLITAN EDISON COMPANY (Met-Ed) and PENNSYLVANIA ELECTRIC COMPANY (Penelec) MINORITY/WOMAN/DISABLEI) BUSINESS ENTERPRISE (M/W/DBE) PROCUREMENT EFFORTS INTERNAL EFFORTS 1.1 CORPORATE COMMITMENT AND POLICY This report is being provided to the Pennsylvania Public Utility Commission on behalf of Pennsylvania Power Company (Penn Power), Metropolitan Edison Company (Met-Ed) and Pennsylvania Electric Company (Penelec). Penn Power, Met-Ed, and Penelec are each wholly owned subsidiaries of FirstEnergy Corp. (“FirstEnergy”). Due to recordkeeping practices, FirstEnergy can not segregate purchases intended strictly for these companies, therefore the narrative and statistical information provided herein is representative of all FirstEnergy regulated business activity for 2003. As operating companies of FirstEnergy, Penn Power, Met-Ed and Penelec remain committed to providing opportunities for small, minority, woman, veteran, service-disabled veteran and those small businesses located in a historically underutilized business zone. Diversity initiatives are integrated at FirstEnergy in its strategic vision and core values. Diversity also is a major component of Supply Chain's business objectives and long-range strategies. Commitment to diversity is reinforced throughout the year at various diversity-related conferences, seminars and workshops. 1.2 TRAINING FirstEnergy’s supplier diversity initiative is lead by Supplier Network Manager Dennis Neal. He is located in Akron, OH., and provides guidance and assistance in developing the supplier diversity program overview, direction, and goal setting. He oversees preparation of reports to management and those organizations, including federal and state governmental agencies, that have a need to know the FirstEnergy program’s achievements. The Supplier Network Manager is assisted in his efforts by two (2) Supplier Network Coordinators who are responsible for the day-to-day administration of the Supplier Network Program. One coordinator is located in Pennsylvania to provide direct support to both Pennsylvania and New Jersey diversity initiatives. The Supplier Network Manager and his staff attend department staff meetings to share information with other Supply Chain employees. The Supplier Network introduces new suppliers, provides training and program orientation, reviews goal attainments, and solicits feedback from FirstEnergy personnel for help in identify ing suppliers for future sourcing opportunities. Supply Chain buyers share in meeting FirstEnergy’s program goals by actively participating in trade fairs, minority purchasing council general membership meetings, training seminars, and business card mixers. 1.3 2003 SUPPLIER DIVERSITY PROGRAM FirstEnergy provides no premiums or set-asides for purchases from diverse suppliers. The intent of its Supplier Diversity Program is to ensure fair and equitable consideration is extended to all suppliers for the contracting of goods and services. Diverse businesses (small, minority, woman, veteran, service-disabled veterans, 8a and HUBZone businesses) are among those suppliers we depend on to provide FirstEnergy with the best products and services for the best value. FirstEnergy's Supplier Diversity initiatives are designed to meet federal and state regulatory programming and certification reporting requirements. Diverse business owners seeking to be designated as a small, minority, woman-owned, veteran, service-disabled veteran, or Hubzone business concern with FirstEnergy must meet one of the following definitions: SMALL BUSINESS A small business concern is a business, including its affiliates, that is independently owned and operated, is not dominant in its field of operation, and meets any applicable criteria concerning number of employees or volume of business established by the Small Business Administration as stated in 13 CFR Part 121 (FAR 19.202). MINORITY BUSINESS A minority owned business (MBE) as defined by the National Minority Supplier Development Council, Lnc. must be at least 51% owned by one or more minority U.S. citizen. One or more such individuals must control its management and daily operation. In the case of a publicly owned business, one or more such individuals must own at least 51% of the stock. The minority owner(s) must be a U.S. citizen whose origins are: Asian-Indian - from India, Pakistan and Bangladesh Asian-Pacific - from Japan, China, Taiwan, Korea, Vietnam, Laos, Cambodia, the Philippines, Samoa, Guam, the U.S. Trust Territories of the Pacific or the Northern Marianas. Black - from any Black racial groups of Africa. Hispanic - of true-born Hispanic heritage, from any of the Spanish speaking areas of Latin America or the following regions: Mexico, Central America, South America and the Caribbean Basin only. Native American- American Indian, Eskimo, Aleut or Native Hawaiian, and regarded as such by the community of which the person claims to be a part. Native Americans must be documented members of a North American tribe, band or other organized group of native people who are indigenous to the continental United States and proof can be provided by a Native American Blood Degree Certificate (i.e. tribal registry letter, tribal roll register number). WOMEN-OWNED BUSINESS (WBE) A woman-owned business as defined by the U.S. Small Business Administration (FAR 52.219- I) is one that is at least 51% ow ned by one or more women; or in the case of any publicly owned business, at least 51% of the stock is owned by one or more women; and whose management and daily business operations are controlled by one or more such individuals. SMALL DISADVANTAGED BUSINESS (SDB) A small disadvantaged business (SDB) concern is a small business concern that is at least 51% unconditionally owned by one or more individuals who are both socially and economically disadvantaged. In the case of a publicly owned business that has at least 51% of its stock must be unconditionally owned by one or more socially and economically disadvantaged individuals and that has management and daily business controlled by one or more such individuals as defined under 15 U.S.C. 637(b)(6) in Part 121 ofTitle 13 of the Code of Regulations. VETERAN-OWNED SMALL BUSINESS (VET) A veteran-owned small business concern is a small business that is at least 51% owned by one or more veterans. In the case of a publicly owned business, at least 51% of the stock is owned by one or more veterans; and whose management and daily business operations are controlled by one or more such individuals. SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS (SDV) A service-disabled veteran-owned small business concern is a small business that is at least 51% owned by one or more service-disabled veterans. In the case of a publicly owned business, at least 51% of the stock is owned by one or more service-disabled veterans; and whose management and daily business operations are controlled by one or more such individuals. A service-disabled veteran is a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service connected, as defined in 38 U.S.C. 101(16). HUBZONE CONCERN A HUBZone is a historically underutilized business zone, which is an area located within one or more qualified census tracks, qualified non-metropolitan counties, or lands within the external boundaries of an Indian reservation. The SBA (www.sba.gov/hubzone/) per FAR 52.219-1 maintains criteria for HUBZone concern designation. 8(a) BUSINESS An 8(a) business concern is a small business that is certified by the Small Business Administration to be responsible and competent to perform specific contracts either on a sole source or competitive basis. Participants in the 8(a) Business Program are required to be certified by the Small Business Administration and be eligible under the 8(a) Business Program. DISABILITY-OWNED A disability-owned business must be at least 51% owned by a person or group of persons with a disability as recognized by the Americans with Disabilities Act or as defined by the Commonwealth of Pennsylvania, Governor’s Office, Management Directive 205.25 amended April 15, 1994, or a publicly owned business with 51% of its stock owned by one or more persons with disabilities. One or more persons with disabilities must control the management and daily business operations. For a supplier to participate in FirstEnergy’s Supplier Diversity Program they need to complete a FirstEnergy Supplier Network Registration form. Completing this form and providing the requested documentation enables us to become familiar with their company’s background and capabilities. Completed registration forms are coded by product or service code and entered into FirstEnergy’s database for future bid opportunities. A copy of the supplier’s registration materials is forwarded to the applicable Supply Chain buyer and/or key requisitioners for their own files and consideration on future bid requirements. 1.4 GOALS,. 2003 GOALS AND OBJECTIVES: 1. Total Expenditures by business classification. The following attainments are based on expenditures paid in 2003: Type of Business: Goal Attainment / % Small Business Concerns 15.00% $262,551,748 (18.7684%) Minority Business Enterprise (MBE) 1.50% S 27,205,713 ( 1.9448%) Woman-Owned Businesses (WBE) 1.53% S 24,918,609 ( 1.78%) Disabled (includes Service-Disabled Veteran Businesses) S 250,097 ( .02%) 2. Supply Chain buyers working in conjunction with the Supplier Network Administrator shall increase the 2001 attainment expenditure of $2,573,104 to minority owned businesses located in Ashtabula, Cuyahoga, Geauga, Lake, Lorain, Medina, Portage, and Summit counties in northeast Ohio by 20% annually. The target goal for 2003 was $3,705,270. 2003 Goal Attainment: $3,953,061 2004 GOALS AND OBJECTIVES In 2004 FirstEnergy will strive to meet the following goals by continuing our memberships in supplier diversity advocacy organizations, sponsorships of trade fairs, mentoring suppliers, and promoting the supplier diversity program to non-Supply Chain key requisitioners. 1. Annual Expenditure Goals Annual expenditure percentage goals for the following business concerns have been set for 2004: Percentage of Business Concern______Planned Expenditures Small Business 16.00% Minority Business Enterprise (MBE) 3.00% Woman-Owned Business (WBE) 2.00% Disabled (includes Service Disabled Veteran Business) .001% Annual Sourcimz Opportunity Goals 45% of bid opportunities in 2004 shall include (at a minimum) 1 small and/or diverse owned business. Sourcing tools such as Request for Quotations and Auctions, at FirstEnergy, will focus on providing increased opportunities to compete for business for small and diverse owned businesses. EXTERNAL EFFORTS 2.1 ACTIVITIES AND OUTREACH PROGRAMS In 2003 FirstEnergy continued to actively support Pennsylvania based supplier diversity initiatives through participation in various diversity events and advocacy organizations. A 2003 Calendar of Events (Attachment A) is attached to this report to highlight that level of commitment. Affiliations/Mcmberships: PENNSYLVANIA - Minority Supplier Development Council of PA-NJ-DE Berks County Chamber of Commerce Minority Business Development Group Women’s Business Enterprise Council of PA-NJ-DE Pittsburgh Regional Minority Purchasing Council In addition to Pennsylvania based advocacy organizations, FirstEnergy also partnered with the following federal and state organizations: NEW JERSEY - NJ Board of Public Utilities Supplier Diversity Development Council New Jersey Association of Women Business Owners New York/New Jersey Minority Purchasing Council OHIO Northern Ohio Minority Business Council (NOMBC) Cleveland Commission on Economic Partnership and Inclusion BLACK Pages National Association of Women Business Owners - Cleveland Northeast Ohio Procurement Technical Assistance Center Hispanic Business Association Chamber of Commerce NATIONAL National Minority Supplier Development Council. Inc. Edison Electric Institute’s(EEI) Minority Business Development Committee U. S. Small Business Administration U. S. General Services Administration Sourcing Databases Utilized at FirstEnergy Small Business Administration PRO-Net (now Central Contractor Registration - Dynamic Small Business Search Engine) National Minority Supplier Development Council - MBISYS DiversityBusiness.com (formerly DIV2000.com) WBENCLink Pennsylvania Dept, of General Services - MBE/WBE Database State of Ohio MBE Search TRY US National Minority Business Directory FirstEnergy employees serve as committee members and/or board of directors with the following organizations: < Board of Director to the Minority Supplier Development Council of PA-NJ-DE. This council is the local affiliated council to the National Minority Supplier Development Council, Inc. < Founding corporate member of the Women’s Business Development Ctr. of PA-NJ-DE. < Elected to a three (3) year term on the Edison Electric Institute (EE!) Supplier Diversity Executive Committee. < Vice President of the New Jersey Board of Public Utilities Supplier Diversity Development Committee. Responsibilities included co-chairing the Best Practices Committee; served as committee member on the Statewide Assessment Committee which was instrumental in development the reporting process to be adopted by the BPU in accessing supplier diversity utilization by the regulated companies; and serves on the annual conference committee. < Donald Lynch, Jersey Central Power & Light (JCP&L) Central Region President participated in the President’s Retreat at the NJ BPU SDDC 5th Annual Conference. < Corporate Sponsor for the Berks County Chamber of Commerce’s Festival of Holiday Mixer for the Minority Business Development Group. < Serve as Board Trustee for the Northern Ohio Minority Business Council < Committee Member on the Cleveland Commission on Economic Inclusion Supplier Diversity Task Force Advertising FirstEnergy demonstrated its support in the minority community by advertising in the following national and local minority owned publications: MBE Magazine Akron Reporter Call & Post Kaleidoscope Buckeye Review Minority Supplier Development Council of PA-NJ-DE EXPOpportunity 2003 Journal Women’s Business Development Center’s Navigating the Corporate and Government Marketplace Journal All Ohio Trade Fair Journal COMMUNITY OUTREACH / PROFESSIONAL DEVELOPMENT FirstEnergy is proud to have a representative serve as on the Statewide Assessment Committee of the NJ Board of Public Utility (NJ BPU) Supplier Diversity Development Council. The Statewide Assessment Committee drafted reporting requirements for regulated companies in New Jersey similar to the Pennsylvania Public Utility Commission (PaPUC) initiative. Like the PaPUC’s Utility Diversity Advisory Council, this Council is responsible for establishing a common fpporting fonnat for utilities to report total procurement dollars with diverse business owners. It is also instrumental in seeking new ways to identify and expand diverse vendor resources that may increase procurement dollars awarded to diverse suppliers by all utilities in New Jersey. At a national level, FirstEnergy employees, as members of the Edison Electric Institute’s Supplier Diversity Committee, reviewed and proposed language changes to the Utility Market access Partnership (UMAP) Strategy developed by the National Association of Regulatory Commissioners (NARUC). This strategy and proposed guideline assists State regulatory bodies in encouraging regulated utilities to develop a supplier diversity program, and assist in the growth of diverse business enterprises in their jurisdiction. 2.3 AWARDS / RECOGNITION FirstEnergy received the following recognition for its support of supplier diversity in 2003: < The Minority Supplier Development Council of PA-NJ-DE recognized FirstEnergy with a plaque in recognition of its support and contributions to the Council at the EXPOpportunity 2003 on September 16, 2003. < The Minority Business Enterprise Input Committee Advisory Board recognized FirstEnergy with its Golden Eagle Appreciation Award for dedication and commitment to helping the minority membership of the Minority Supplier Development Council of PA-NJ-DE. < The Ohio Assemblies of Councils recognized FirstEnergy in June with a plaque in recognition for its support of the 2003 Minority Business Conference & Expo sponsorship. SUBCONTRACTING EFFORTS 3.1 SECOND TIERING OPPORTUNIITES As a prime contractor to the federal government, FirstEnergy operating companies Ohio Edison (GS-00P-99-BSD-0105), Jersey Central Power & Light (GS-O0P-87-BSD-OO16) and Pennsylvania Electric Company (GS-OOP-88-BSD-OOO6) are required under Public Law 95-507, Section 211, to submit an annual filing with the GSA regarding subcontracting opportunities with a plan to achieve projected goals and report previous year’s accomplishments. This plan is aimed at providing the maximum number of opportunities for businesses to participate in contracts awarded by a prime contractor to the federal government. These companies are required to maintain records on each subcontract solicitation that results in awards of $100,000 or more. The records must indicate whether or not a small, small disadvantaged, or women- owned small business was solicited and, if not, why, and if applicable, the reason an award was not made to one of these business concerns. FirstEnergy’s Request for Proposal/Quotations and Purchase Orders terms and conditions contain language, incorporating the Federal Acquisition Regulation (FAR) flow down provisions. These provisions encourage the use of diverse businesses for subcontracting, and inform prime suppliers that factors such as the intended use of diverse suppliers may be considered in the overall evaluation of their bid responses. Bidders who indicate the use of such enterprises will be deemed to have provided added value to their proposal. A copy of FirstEnergy’s 2nd Tier submittal forms are attached (Attachment B). The total dollars subcontracted for 2003 and reported by second-tier diverse suppliers is $958,164. The areas identified for targeting second-tier opportunities are from various stocked material items; stationery purchases and miscellaneous MRO type purchases. DIVERSITY REPORTS 4.1 - Utility Procurement Diversity Report 4.2 - Procurement Data for Protected Classes Categorized by Minority, Female and Physically Challenged 4.3 - Supplier Diversity Activity by Material Group Code by Product & Service CONCLUSION Strengthening and utilizing minority-owned, woman-owned, and small businesses contributes to the economic growth and expansion of the communities we serve. At FirstEnergy we will strive to provide guidance to senior management, buyers, key requisitioners and suppliers to continue fostering the relationships needed to strengthen the economic outlook and viability of all parties while building a value-added strategy and competitive advantage for all parties. Report 4.1 2003 Procurement Data for Protected Classes Categorized by Minority, Female and Physically Challenged DIRECT Total Company Minority $ % of Women $ % of Disabled $ % of Total $ % of Procurement (MBE) Total (WBE) Total (DBE) Total (M/W/DBE) Total 1,398,904,499 27,205,713 1.95 24,918,609 1.78 250,097 .02 52,124,322 3.73 SUB-CONTRACTORS Cumulative Reported Minority $ % of Women $ % of Disabled $ % of Total $ %of M/WBE (MBE) Total (WBE) Total (DBE) Total (M/W/DBE) Total Dollars 958,194 487,925 50.92 470,254 49.08 16.00 .02 902,498 .07 Report 4.2 UTILITY PROCUREMENT DIVERSITY REPORT FIRSTENERGY SUPPLIER DIVERSITY PROGRAM YEAR-END AWARD ATTAINMENT TYPE OF BUSINESS GOAL ATTAINMENT / % Small Business Concerns 15% $262,551,748 (18.77%) Small Disadvantaged Businesses (SDB’s) 1.50% $ 27,205,713 ( 1.95%) Woman Owned Businesses (WOB’s) 1.53% $ 24,918,609 ( 1.78%) Disabled (including Service -Disabled Veterans) .0011 % $ 250,097 ( .02%) itiort Title: Supplier Diversity Purchasing by Mad Code ;poiC Name: ZMSL_SUPL_DIVERSE_MATLGRP ier Name: ZSCBTCH -stem: SSP01& (PRODUCTION.SHARED) Page Number: UTILITY PROCUREMENT DIVERISITY ANNUAL FOR - 2 OU 2 MATERIAL TOTAL MINORITY i MINORITY NON MIN MALE \ PHYSICALLY i TOTAL t CROUP COMMITTED MALE OF WOMAN OF WOMAN OF SM BUS OF CHALLENGED OF M/HBE OF DOLLARS DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT DOIXARS TOT 1ATL1 2 2 C 891,433.16 61,741.48 6 . 5 0.00 0 . 0 U .00 0 . 0 0 . 00 0.0 0.00 0.0 61 , 741 .48 6.5 1ATL1230 318.653.66 7,546.50 2 . 4 0.00 0 . 0 0.00 0.0 0 .00 0.0 0.00 0.0 V,546.50 2 .4 iAI'Ll 24 0 1.164,57 3.93 38.266.00 3 .2 0.00 0.0 0.00 o o 80.082.42 6. a 0.00 0.0 28.266.00 3 .2 IATL1 2 S 0 54.7S0.96 6.971.00 12.7 0.00 0 . 0 4.440.96 8 .1 36,771.45 67.2 0.00 0 . 0 11,411.96 20.8 tATL1260 168.319.81 16.027.00 9.5 0.00 0.0 0.00 0.0 15,344 .00 9.1 0.00 0.0 16,027.00 9 .5 1ATL1 30D 14.310.41 14.310.41 100.0 0.00 0 .0 0.00 0.0 0.00 0.0 0.00 0.0 14.310.41 100.0 1ATL1302 203 .41 203.4 1 100.0 0.00 0.0 0 . 00 0.0 0.00 0.0 0.00 0.0 203.41 100.0 1ATL1304 S3 .233.73 12,332 90 23 .2 0.00 0.0 0.00 0.0 27,670.42 52.0 0.00 0 . 0 12. 332 . 90 23.2 1ATL130S 665.68 4 34 . 26 62.6 0.00 0.0 0.00 0.0 0 GO 0 . Q G .00 0.0 4 34 . 26 62.9 IATL1 3 06 5,165.00 0 . 00 0.0 0 . 00 0.0 0.00 0.0 0 . 00 0.0 0.00 0.0 0.00 0.0 IATL130V 20,455.50 17,900.02 87 .5 0.00 0.0 0.00 0.0 2.555.46 12 . 5 0 .00 0.0 17.900.02 67.5 1ATL130B 8,643.49 7,618.45 86 .1 0 . 00 0.0 0.00 0 . 0 0 . 00 0.0 0 . 00 0.0 7,616 .4 9 0 tt . 1 IATI.130S - 25,060.40 25.060.40 100.0 0.00 0 - 0 0.00 0.0 0. 00 0.0 0 .00 0 . 0 25.060.40 100.0 1ATL1310 3.341.666.47 0.00 0.0 0.00 0.0 0.00 0.0 1.586.55 0.0 0.00 0.0 0.00 0.0 IATL1 311 236,237.22 84.966.15 36.0 0.00 0.0 611.32 0 . 3 0.00 0.0 0.00 0.0 85,579.51 36.2 LATL131 2 15.001.65 12.448.35 65-5 0.00 0.0 O .00 0.0 1, 984 .50 10.4 0.00 0 . 0 12.448 .36 65.5 1ATL1 3 1 S 24,007.U0 24.007.00 100.0 0.00 0.0 0.00 0-0 0.00 0.0 0 .00 0 . 0 24.007.00 100.0 1ATL13) 6 5,447.26 4,455.85 82 .5 0.00 0.0 o .00 0.0 420.97 7.7 0.00 0 . 0 4.495.85 62 .5 LA')'LI 317 42.787 .99 3.875.30 9.1 0.00 0.0 O .00 0.0 27,733.79 64 . 6 0.00 0.0 3 . 875.30 9.1 1ATL131B 244 . 096 .61 16.950.50 6 . 9 0.00 0.0 0 . 00 0.0 225.532.70 92.4 0.00 0.0 16.950.50 6.9 LATLl 315 5.651.561.63 1,010,706.01 17.5 622.05 0-0 229.076.88 4 . 1 1,198,474.15 21.2 0.00 0.0 1 , 24 0. 4 06.94 21 .9 LATL1 3 2 0 1.288.971.93 1,199,912.15 93.1 0.00 0.0 0.00 0.0 18,703.08 1 . £ 0-00 0 . 0 1.195,912.15 93 .1 LATL1322 51.411.91 51 ,224 .35 99.6 0.00 0-0 0.00 0.0 0.00 0.0 0.00 0 . 0 51.224 . 35 99.6 ATL1323 10,365.1 9 10.369.19 100.0 0.00 0.0 0 . 00 0.0 0.00 0.0 0.00 0 . 0 10.369.19 100.0 IATL1325 266.451.38 266.451.36 100.0 0.00 0.0 0.00 0.0 0.00 0.0 0.00 0.0 266.451.36 100.0 IATL132S 24 , 000 . 24 0 .00 0.0 0 . 00 0.0 0 . 00 0 . 0 4. 901 .82 20.4 0.0LI 0.0 0.00 0.0 ATLI 3 3 0 862.00 662.00 100.0 0 . 00 0.0 0 . 00 0 0 0.00 0 . 0 0 .00 0 . 0 6 62 .00 100.0 ATL1331 2.579, 069 . 1 6 1 , 353.727.3c 45.4 0 . 00 0.0 0.00 0 . 0 754.179.76 25.3 0.00 0.0 1,353,727.36 « i 4 ATL1332 20,183.27 3.457.65 17.1 0 .00 0. 0 0 . oo 0 . 0 16.280.00 £0 . 7 0.00 0 . 0 3,457.65 17.1 ATL1333 399.636.80 398,445.60 55.7 0.00 0.0 0.00 0.0 0.00 0 . 0 0.00 0 . 0 358,445.60 99.7 ATI,1 3 34 56,744.97 25,366.45 43.2 0.00 0 . 0 0.00 0 . 0 31.605.08 53.6 0.00 0 - 0 25.368.45 43.2 ATL133S - 5.920.31 5.920.31 100.0 0 . 00 0 . Q 0 . 00 0 . 0 0 . uo 0 . 0 0 .ou 0 . 0 5,920.31 100.0 ATL133B 1,514.00 0 . 00 0.0 0.00 0.0 0 - 00 0.0 1.914.00 100.0 0.00 0.0 0.00 0.0 ATL14 00 866.569.10 553.914.60 62 .3 0 .00 0.0 0 . 00 0.0 464.00 0 . 1 0.00 0 . 0 553.514.60 62 .3 ATLUQ1 - 63.657.85 13.650.80 21 .4 0.00 0.0 0 . 00 o. o 1.200.00 1 . 9 0 .00 0 . 0 1 3.650.6u 21.4 ATLI 4 02 - 350,266.29 170,691.91 46 .8 0.00 0.0 0.00 0.0 171.517.25 45.0 0.00 0.0 170.691.91 48.6 ATL1403 1.674.429.99 43.608.28 2 .6 0.00 0.0 0.00 0.0 903,467.48 54 . 0 0 .00 0.0 43.608.28 2 .6 REPORT ATH500 2,963,628.09 1,696.861.99 57.3 0.00 0.0 130,753.75 4 . 4 8.956.14 0 . 3 0.00 0.0 1.827,675.74 6) .7 ATL1600 215,061.64 15.080.74 18.2 0.00 0.0 0.00 0.0 24.719.71 11.5 0.00 0.0 39.080.74 18.2 ATL1601 94,646.45 84.068.31 68 .8 0 . 00 0 . 0 0.00 0 . 0 9,755.10 10.3 0 .00 0.0 84.068.3 1 68 .6 ATL16Q2 2, 115,067.10 58.337.92 2 .8 0.00 0.0 6,116.56 0 . 3 147,64 S.6 3 7.0 0.00 0.0 64,454.48 3 .0 ERV2010 49.595.80 49.595.80 100.0 0 . 00 0.0 0.00 0 . 0 0.00 0.0 0.00 0.0 49.555.80 100.0 4.3 ERV2O20 - 186,828.00 81.083.00 43.4 0.00 0.0 0.00 0.0 981 .00 0.5 0.00 0.0 81.083.00 43.4 ERV2O30 1,861,765.90 1,025.597.33 55 .1 0.00 0.0 524.576.26 28 2 0.00 0.0 0.00 0.0 1,550.173.59 83.3 SRV20SQ 1.164.399.06 93.865.66 6 .1 0.00 0 . 0 0.00 0.0 287,285.97 24 . 7 0.00 0.0 93.865.86 8 .1 iRV2 06 0 4 £ , £ ”7 3 . 3 6 45.358.53 97 .3 0.00 0 . 0 0.00 0.0 1,274.85 2 . 7 0.00 0 . u 45.198.S3 97 . 3 CHViOTO - 758,720.25 465.384.41 61.3 0.00 0.0 0.00 0.0 126,876.31 17.0 0.00 0.0 465. 364 . 41 63.3 CRV2CJd0 34,275.47 34,275.47 100.0 0 . 00 Q . 0 0.00 0 . 0 0.00 0.0 0.00 0.0 34 . 275.47 100.0 ■RV20S0 - 2.266,234.14 169,631.52 7 .5 0.00 0.0 445.00 0.0 197,587.06 6 . 7 0.00 0 ■ 0 170,080.92 7 .5 sport Titles Supplier Diversity Purchasing by Matl Code sport Name: ZMSL_SUPL_DIVERSE_HATLGRP ier Name: ZSCbTCH •Stem: SSPQJO (PRODUCTION.SHARED) Page Number: 2 UTILITY PROCUREMENT DIVERISITY REPORT ANNUAL FOR-2003 MATERIAL TOTAL MINORITY l MINORITY i NON MIN t MALE t PHYSICALLY l TOTAL \ GROUP COMMITTED MALE OF WOMAN OF WOMAN OF SM PUS OF CHALLENGED OF M/W6E OF DOLLARS DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT ;ERV2100 24S.S33.25 67,781.07 27 .2 0.00 0.0 0.00 0.0 181. 752 . 18 72 . 8 0 . oo 0 . 0 67, 781 . 0 7 27 ..2 iERV211 0 131,679.38 54.5B1.71 41.5 0.00 0.0 0.00 0.0 0 . 00 0 . 0 0 . 00 0 . 0 54 , 581 . 71 41 ..5 IERV2120 225.901.40 35,114.02 15.5 0.00 0.0 30,350.00 13.4 2 . 250 . 64 1 . Q 0 . 00 0 . 0 65 , 4 64 ..02 29 ..0 IERV2H0 2,728.498.19 426.342.85 15.6 0.00 0.0 111,768.84 4 .1 .78 2 . 064 .. 95 6b . 3 0 . 00 0 . 0 5 3 B . m 69 1 9 7 ! ERV2ISO 114,908.04 114 . 908 . 04 100.0 0.00 0 . D 0.00 0 . 0 0 .. 00 0 . 0 0 00 0 .. 0 114, 908 .. 04 100..0 IERV2110 561,412.35 561,412.39 100.0 0.00 0.0 0.00 0.0 0. 00 0 . 0 0 ..00 0 .. 0 561, 412 . 39 100..0 ;ERV21BQ - 14.217 . B6 14.217.B6 100.0 0.00 0 . 0 0.00 0 . 0 0 ..00 0 . 0 0 . 00 0 . 0 14 , 217 . £6 100..0 ;ERV2190 7.76S . 00 7.765.00 100.0 0.00 0 . 0 0.00 0.0 0 ..00 0. 0 0 .00 0 .. 0 7. 765 . OO 100 .0 !ERV2 2 0 D 1 , 937.OSS.72 908.409.52 46.9 o. ou 0 . 0 379.118.00 19.6 414 . 201 ..90 21 . 4 0 00 0 .. 0 1. 287. 527 5 2 66 5 >ERV22 J 0 1.104 . 65 1.104.65 100.0 0.00 0.0 0 . 00 0.0 0 .. 00 0 .. 0 0 00 0 . 0 ],104 .. 65 100.0 >ERV2220 172. 1£5.86 172,165.66 100.0 a. oo 0.0 0.00 0.0 0 . 00 0 . 0 0 00 u . 0 172 . 165 . 88 100 .0 !ERV2230 371.411.87 371,411.87 100 . c 0.00 0.0 0.00 0 0 0 00 0 . 0 0 .00 0 . 0 37 1 , 4 11 . £7 100.0 IERV2 210 142,703.19 125.665.00 68.1 0.00 o. o 0 .00 0 . 0 490 .74 0 .. 3 0 .00 0 . 0 126, 665 .00 86 .1 IER V2 2 S 0 30£.4 59.48 306.455.48 100.0 0.00 0.0 0.00 0 . 0 0 . 00 0 . 0 0 .00 0 . 0 3 06 . 4 59 46 100.0 IERV2260 124,756.05 106.528.09 87.0 0.00 0.0 0.00 0 . 0 0 .00 0 . 0 0 .00 0 . 0 108. 528 .09 B 7 .0 ;ERV22T0 - 172.597.29 156.235.47 90.5 0.00 0.0 0.00 0.0 10. 593 .00 6 . 1 0 .00 0 . 0 156, 2 35 .47 90.5 iERV2 2 8 0 580.030.54 292,401.49 50.4 0.00 0 . 0 0.00 0 . 0 1 7 . 456 .03 3 .. 0 0 .00 0 . 0 292 . 4 01 .49 50.4 iERV2290 171.012.18 171.012.18 100.0 0.00 0.0 0.00 0.0 0 .00 0 . 0 0 .00 0 . 0 171, 012 . 1 8 100 .0 iER V2 31 0 - 1,002.3S8.95 421,389.24 42.0 0.00 0.0 0.00 a.o 71 , 141 .49 7 1 0 .00 0 . 0 4 21, 389.24 42 .0 ;EKV2320 6.929.94 1.621.00 23 .4 0.00 0.0 0.00 0.0 5, 308 . 94 76 .. 6 0 .00 0 . 0 i, 621 . 00 23 . 4 :ERV2330 19.169.50 17.477.00 91 .2 0.00 0.0 0.00 0.0 1 , 692 .50 6 . b 0 .00 0 . c 17. 477 . 00 91 .2 :£RV23j0 - 472.517.25 472,517.25 100.0 Cl .00 0 . 0 0 . 00 0 . 0 0 .00 0 . 0 Cl .00 0 . 0 4 72 , 517 .25 100.0 ;ERV2900 - 1.520.65 1,520.65 100.0 0.00 0.0 0.00 0.0 0 . 00 0 .. 0 0 .00 0 . 0 1. 520.65 100.0 :tkV2SiO - 4,557.45 4,557.45 100.0 0.00 0.0 0.00 0 . 0 0 . 00 0 .. 0 0 .00 (J 0 4 . 557 .45 100 . 0 IERV2S50 130.00 130.00 100.0 0.00 0 . c 0.00 0 . 0 0 . 00 0 .. 0 0 .00 0 . 0 1 30 . 00 100.0 :ERV2eS0 5.919.97 44 .00 0.7 0. 00 0.0 0.00 0 . 0 0 . oo 0 . 0 0 DO 0 . 0 44 . 00 0 . 7 EKO26V0 - 967,524.75 451.570.26 50.8 0 . 00 0.0 0 . 00 0.0 27 . 246 .35 2 . 8 0 .00 0 . 0 491 , 570.28 50.8 ;ERV26B0 165,214.75 95.009.07 57.5 0 . 00 0.0 0 . 00 0 . 0 70 , 2 U 5 ..68 4 3 .. 5 0 .00 0 .. 0 95 . 009 . 07 57 .5 : E R V 2 £ 9 0 847.429.61 678.725.20 80.1 0 00 0.0 0 . 00 0 . 0 33. 575 . 50 4 0 0 .00 0 0 678 , 725 .20 BO . 1 :ER V2 7 0 0 6.445.959.41 2,509,225.66 45.1 0 .00 0.0 170,829.83 2 . 7 .060. 7 71 , 6 5 16 5 0 .00 0 . 0 3 . 08 0 . 055 .71 47 .6 ;ERV2-|)0 68.827.56 66.827.56 100.0 0 . 00 0.0 0 00 0.0 0 . 00 0 0 0 . 00 0 0 6 ti , 827 5 6 100.0 EHV2730 4.199.029.23 765,506.95 18.2 0 00 0.0 Q . 00 0.0 139. B 4 2 . 7£ 3 3 0 .00 0 0 765. 5 06 95 1 B .2 EHV27iO 5.504.770.59 111.347.66 2.0 0.00 0.0 0 .00 0 . 0 575. 364 . 04 10 .. 5 0 .00 0 . Cl 111. 347 . be 5 .0 ERV27S0 3,470.00 1.320.00 38 . Li 0 . 00 0 . 0 0 .00 0.0 2 . 150 .00 62 .. 0 0 .00 0 . 0 I . 320.00 36 .0 ERV2760 - 2,002.763.45 4.860.00 0.2 0 . oo 0.0 0.00 0 . 0 .586. 967 .61 79 .. 2 0 .00 0 . 0 4 . 880 . 00 0 .2 EkV2 7 7 0 49.667,989.65 16.925,926.52 34 .1 0.00 0 . 0 444,367.54 O.S .460, .54 7 . it 0 .00 0 . 0 17 . 370, 294 . 06 35.0 EKV2760 2.898.244.55 1.401,639.04 4B .4 0.00 0.0 0.00 0 . 0 0 .00 o.. 0 0 .00 0 . 0 1 , 401 . 639 . U4 48 .4 ERV2790 486.688.15 416.467.88 85 .5 0.00 0.0 0.00 0.0 0 .ou 0 . 0 0 .00 0 . 0 416. 487.68 85 .5 ERV2B00 161.801.49 ]6,769.00 10.4 0.00 0.0 0 . 00 0.0 145, 032 .49 89 . 6 0 .00 0 . 0 16, 766.00 10 .4 ERV2B10 9,118.293.84 2.701.055.12 29.6 0.00 0.0 0.00 0.0 101, 540.84 1 . I 0 .00 0 . 0 2 . 701 . 055 .12 29 .6 EKV2B20 38.355.05 0. 00 0.0 0.00 0.0 20.267 .83 52 . 6 0 .00 0 . 0 0 .00 0 . 0 20. 267 . 83 52 .8 ERV2B3D 147.689.76 125,943.16 85.3 0.00 0.0 0.00 0.0 21..746.60 14 . 7 0.00 0 . 0 125. 943 . 16 85 . J ERV2B40 - 139.554.85 0.00 0.0 0 . 00 0.0 0 . 00 0.0 139. 534 . 00 100 . 0 0 .00 0 . 0 0 . 00 0 . 0 ERV2BS0 30,559.30 0.00 0.0 0.00 0.0 0.00 0.0 0 . 00 0 . 0 0 .00 0 . c 0 . 00 0 . 0 ERV2 8 e 0 - 1.600.248.42 101.556.16 6.3 0 . 00 0.0 1,461.572.77 91 . 3 23 . 895.51 1 .5 u .00 0 . 0 1 . 563. 126 . 55 57 .7 ERV2B70 - 16.389.56 0.00 0.0 0 . 00 0.0 0 . 00 0.0 0 .00 0 . 0 0 .00 0 . 0 u . 00 u .0 ERV2880 4,863,531.81 1 . 174. 8 92.3 3 24 .2 0 . 00 0.0 0 . 00 0.0 .757, 980 . 17 • 36 . 1 0 .00 0 . 0 ! .17 4. 852 . i 1 24 .2 EHV2900 132,332.77 0.00 0.0 0 . oc 0.0 122,545.82 92 . 6 5, 270.99 4 . 0 0 .00 0 . 0 122 , 545 . 82 92 . 6 ERV2910 - 45.475.00 0.00 0.0 0 . 00 0.0 0.00 0.0 13 . 1 GJ .50 26 . 9 0 .00 0 . 0 0 . OO 0 .0 2003 Supply Chain - Supplier Network Calendar Rev. 12/03 ATTACHMENT A Participatants: PA - Toby Stanislaw, OH - Chad Heyman. Buyers (participation to be determined per activity/event) MONTH DATE (SI PARTICIPANT REPORT ACTIVITY JAN. 8 PA WBDC Board Meeting 15 PA Berks Chamber of Commerce MBDG Mtg. 21 PA SDDC/NJ BPU Meeting @ PSE&G 22 PA NMSDC Board & General Membership Meeting 22 OH NOMBC Board Meeting @ Dana, Toledo, OH 22 PA EEI Strategic Team Committee Meeting, 1-4 PM, Washington, DC 23-24 PA/OH Joint GSA/SBA/EEI Meeting, Washington, DC (9-5 PM EEI Conf. Rooms A-B) FEB. 3 OH SAC Meeting 17 OH SAC Meeting 18 PA SDDC/NJ BPU Meeting @ PSE&G 19 PA/OH Lunch 'N Learn - Marketplace Intelligence (Website Training) 20 PA NAPM Reading Diversity Meeting 26 PA NMSDC Board Meeting & General Membership Mtg. MARCH PA/OH Cleveland Init. Submit report to Wyatt Brownlee - Cleveland Growth Commission 5 PA WBDC Board Meeting, Phila., PA 7 PA/OH Sourcing Rpt. Monthly Sourcng Opportunity Report due to Tom 7 PA EU 2003 Supplier Diversity Awards Application due by 5 PM to Ms. Rosjohanne Marsh (EEI) 13 OH Black Pages - Business Nile Out - Youngstown State University 14 PA NJ BPU 2002 Report on Supplier Diversity Development for the NJ BPU 17 OH SAC Meeting 17 PA Determine what report assistance is needed for 1st Qtr. reports (re. Nosko's area, etc.) 18 PA SDDC/NJ BPU Meeting @ PSE&G 20 OH Meeting with Perry Buyers for Sourcing Opportunities 26 PA NMSDC Board Meeting & General Membership Mtg. 26 OH NOMBC Board Meeting, Cleveland, OH 27 PA/OH COE Staff Meeting - Akron, OH 31 PA SBA 295 Report to SBA 31 PA PaPUC Joint HR/Supply Chain 2002 PaPUC Report 31 OH SAC Meeting 2003 Supply Chain - Supplier Network Calendar i MONTH DATE (S) PARTICIPANT REPORT ACTIVITY APRIL 7 PA/OH Sourcing Rpt Monthly Sourcing Opportunity Report due to Tom 8 PA/OH Tour Diversified/RPM Warehouse (PM) 9 PA/Buyers WBDC Business Opportunity Conference - Phila., PA 11 PA/OH Qtr. Goals Quarterly Update to Directors 17 PA Determine what report assistance is needed for GSA Subcontracting Plan (re. Nosko. etc.) 22 PA SDDC/NJ BPU Meeting @ PSE&G 21 OH SAC Sourcing Meeting 29 OH The President's Council Foundation - Emerging Entrepreneurs Reception @ The Club, Key Center. Cleveland OH 30 PA NMSDC Board & General Membership Mtg. MAY 5 OH SAC Sourcing Meeting 5 OH Top 10 Women Bus. Owners of NE OH-NAWBO Awards Luncheon-Marriott Key Ctr. Cleveland 7 PA/OH Sourcing Rpt. Monthly Sourcing Opportunity Report due to Tom 7 & 8 E/W/Buyers Pittsburgh RMPC Opportunity Fair - Heinz Field, Pittsburgh, PA 13-16 PA/OH EEI 20th Annual Seminar & Trade Show - Atlanta Marriott Marquis, Atlanta, GA 15 PA/OH GSA Plan FE Subcontracting Plan due to GSA 19 OH SAC Sourcing Meeting 22 PA WBDC Board Meeting, Phila., PA 22 PA |6th Annual SDDC Trade Fair @ Forestial Village. Princeton. NJ 28 PA jNMSDC Board & General Membership Mtg. 28 OH NOMBC Board Trustee Meeting 30-31 Chad Heyman NMSDC Regional Coordinator Training - Atlanta, GA JUNE 3 OH SAC Sourcing Meeting 6 PA/OH Sourcing Rpt. Sourcing Opportunity Repot due to Tom 10 Penn Power Women's Economic Development Outreach Program for Western PA Breakfast/Conference 9& 10 OH/Buyers All Ohio Trade Fair & Conference, Columbus Convention Center, Columbus, OH 13 OH NJ Small Bus. Development Ctr. 12th Small Bus. Expo @ Raritan Valley Community College 16 OH SAC Sourcing Meeting 1 2003 Supply Chain - Supplier Network Calendar MONTH DATE (S) PARTICIPANT REPORT ACTIVITY 18 PA NMSDC Board - Wilmington DE 20 PA Determine what report assistance is needed for 2nd Qtr. Report (re. Nosko, etc.) 20 OH/Buyers Black Pages 11th Annual Scholarship Golf Outing @ Mayfair Country Club (Uniontown, OH) 1) Chad Heyman 3) Dennis Neal 2) Alan Parker 4) Wyatt Brownlee 24 OH Partner's First Meeting - Debra Pickens 24 PA SDDC/NJ BPU Meeting @ PSE&G 30 OH SAC Sourcing Meeting JULY 7 PA/OH Sourcing Rpt. Sourcing Opportunity Report due to Tom 9 PA/OH COE Staff Meeting - Akron, OH 16 PA/OH Qtr. Goals Quarterly Goals Report due to Directors 22 PA SDDC/NJ BPU Meeting @ PSE&G 23 OH NOMBC Board Trustee Meeting - HOST MEETING 23 PA MSDC Board Meeting - Philadelphia PA 24 PA Joint FE/IBM Training Class for WBDC Members at Met-Ed 29 OH SN Overview to Kevin Keough Staff Meeting 29 OH NOMBC Board Meeting AUGUST 7 PA/OH Sourcing Rpt. Sourcing Opportunity Repot due to Tom 11 OH/Buyers NOMBC Business Opportunity Golf Outing 26 PA SDDC/NJ BPU Meeting @ PSE&G 27 PA NMSDC Board & General Membership Mtg. 2003 Supply Chain - Supplier Network Calendar MONTH DATE (S) PARTICIPANT REPORT ACTIVITY SEPT. 3 PA WBDC Board Meeting, Phila., PA 8 OH SAC Meeting 9 OH/PA Kent State SBDC Meeting 10 PA/OH Sourcing Rpt. Sourcing Opportunity Report due to Tom 15-16 PA/Buyers NMSDC of PA-NJ-DE EXPO - Tropicana Casino, Atlantic City. NJ Atendees: 1) Chad Heyman 2) Toby Stanislaw 19 PA/OH COE Staff Meeting - Akron, OH 19 PA Determine what report assistance is needed for 3rd Qtr. Report (re. Nosko, etc.) 24 OH NOMBC Board Trustee Meeting OCT. 4 OH Opportunity Show Case in Akron - Rolling Acres (9AM - 9PM) 9 PA/OH Sourcing Rpt. Sourcing Opportunity Report due to Tom 10 PA/OH Qtr. Goals Quarterly Goals Report due to Directors 14 OH/Buyers Toledo Business Exchange (NOMBC) - Toledo OH 22 PA NMSDC Board Mtg. 23 PA WBDC Access to New Markets - Pittsburgh PA 26-29 PA/OH NMSDC National Conference - Chicago, IL 27 PA Prosperity NJ - Symposium on Women in Business 28 PA SDDC/NJ BPU Meeting @ PSE&G NOV. 5 OH Veteran Business Summit - Lake Erie College Campus, Cleveland OH 6 PA WBDC Board Meeting, Phila., PA 11 PA/OH Sourcing Rpt. Sourcing Opportunity Report due to Tom 13 PA MSDC General Membership Meeting - hosted @ FirstEnergy (Met-Ed) 14 PA WBDC New Member Training - Met-Ed Building 19 PA NMSDC Board Retreat 25 PA SDDC/NJ BPU Meeting @ PSE&G 26 OH NOMBC Board Trustee Meeting 2003 Supply Chain - Supplier Network Calendar ! MONTH DATE (SI PARTICIPANT REPORT 1 ACTIVITY DEC. 3 OH NOMBC Annual Banquel - Landerhaven Party Center 9 PA/OH Sourcing Rpt. Sourcing Opportunity Report due to Tom 12 PA/OH COE Staff Meeting - Akron, OH 16 PA SDDC Annual Luncheon 17 PA NMSDC Board Mtg. & Holiday Reception - The Pyramid Club - 17th & Market Sts. Phila.-, PA 19 PA Determine what report assistance is needed for 4th Qtr. Report (re. Nosko, etc.) ATTACHMENT B FirstEnergy Second Tier Procurement Program Attached are forms for supplying information to FirstEnergy on your company’s use of Minority and Women owned Business enterprises (MAVBEs). You do not have to use the exact form; however, please be sure all the information requested is submitted. Expenditures for MBEs and WBEs must be supplied separately; please do not combine these expenditures. There are two categones of expenditure reporting: Direct expenditures are those material and service acquisitions from MAVBEs directly attributable to a FirstEnergy contract or purchase order. For example - your company provides general construction services to FirstEnergy and you subcontract earthmoving and painting to MAVBEs. In his instance, 100% of the painting and earthmoving expenditures should be reported to FirstEnergy. Another example - your company provides FirstEnergy office supplies under a blanket purchase order and you purchase pens, pencils and stationery from MAVBE manufacturers. Expenditures for the volumes of these pens, pencils and stationery furnished FirstEnergy should be reported at 100%. Indirect expenditures are those material and service acquisitions from M/WBEs that cannot be identified for or apportioned to any specific customer. For example - '‘overhead” items such as paper, computing expenses, or office maintenance incurred by your company. Also included would be any and all materials and services purchased from M/WBEs that are used in the direct production of your product or service. These "indirect expenditures” should be proportionately allocated and reported to FirstEnergy as outlined in the example below, MBE '‘indirect allocation”formula: Your YTD Sales to FirstEnergy = Allocation factor Total YTD Sales (Total YTD MBE* Indirect Expenditures X Allocation factor) = FirstEnergy’s MBE Allocation Sample: Your company’s total sales are $50 million; total sales to FirstEnergy are $3 million, and total MBE expenditures are $5,000,000. $3,000,000 = 0.06 $50,000,000 $5,000,000 X 0.06 = $300,000 (FirstEnergy’s MBE allocation) For both direct and indirect expenditures, please list the names of the M/WBE’s addresses, ethnicity and dollar amounts. Do not combine WBE and MBE expenditures. Please return the requested information by the 15th day after each quarter ending to: Tabitha Stanislaw FirstEnergy Corp. P.O. Box 16001 Reading, PA 19612-6001 or fax to (610-921-6758) *Note: A separate and similar calculation should also be made for WBEs. FirstEnergy Second Tier Procurement Program Indirect Expenditures Company: For Quarter/Year Ending: FirstEnergy Contract/Purchase Order Number: ______ 1. Indirect MBE Expenditure Allocation: Factor* Sales to FirstEnergy S______ Total MBE Expenditures $ FirstEnergy’s Allocation s 2. Indirect WBE Expenditure Allocation: Factor* Sales To FirstEnergy S______ Total WBE Expenditures $ FirstEnergy’s Allocation s Submitted By Title Telephone Date *Note: See indirect expenditure allocation formula explanation in FirstEnergy’s Second Tier Reporting Program. FirstEnergy Guidelines for Second Tier (Direct Expenditure) Reporting In accordance with FirstEnergy's Request For Proposal, the definitions and codes contained herein, and the resulting contract/purchase order betd/een FirstEnergy and the Supplier, Supplier shall complete columns l through 6, reporting its use of Minority Business Enterprises (MBEs) and Women Business Enterprises (WBEs) in direct connection with the goods/services provided under the terms and conditions of said contract/purchase order. Supplier shall submit quarterly reports in a format equivalent to the attached M/WBE Expenditure Report (Direct/Indirect Expenditures) and send a copy of this form to: Tabitha Stanislaw FirstEnergy Corp. P.O. Box 16001 Reading, PA 19612-6001 or fax to (610-921-6758) As a minimum, Supplier shall provide the following Second-Tier information when submitting its quarterly report on M/WBE expenditures either on the attached "direct expenditure” form, or in an equivalent format: 1. Actual Payment - total of payments made to the M/WBE through the current reporting period. 2. Original Proposed Expenditures - initial estimate of anticipated expenditures with M/WBE 3. Subcontractor/Sub-Supplier Name Contact Person <&. Telephone No. - the name of a contact within the M/WBE company whom can verify expenditures made by Supplier. 4. TaxLDNo. - the M/WBE tax identification number 5. VV/M/DVBE Code - a code number indicating the ethnicity of the business ownership and management set forth as follows: 6. Work Description - a brief statement of the goods/services provided by the M/WBE. DEFINITIONS AND TERMS OF MANAGEMENT AND OWNERSHIP CONTROL Exercising the power to make policy decisions. DVBE Disabled Veteran Business enterprise must be at least 51% owned by a disabled veteran, or in case of any publicly owned business, at least 51% of the stock of which is owned by one or more disabled veterans, and whose management and daily business operations are controlled by one or more of those individuals. MBE A minority business enterprise must be 51% owned by a minority individual or group, or in case of any publicly owned business, at least 51% of the stock of which is owned by one or more minority groups, and whose management and daily business operations are controlled by one or more of these individuals. OPERATE Being actively involved in the day-to-day management and not merely acting as Officers or directors. WBE - A business that is at least 51% owned by a non-minority woman; or, in the case of any publicly owned business, at least 51% of the stock of which is owned by one or more women, and whose management and daily business operations are controlled by one or more women. WMBE - A business that is at least 51% owned and operated by a minority woman-owned business enterprise. Under these guidelines, the minority woman owning such an enterprise should be either U.S. citizens or legal aliens having permanent residence status in the United States. W7M/PVBE IDENTIFICATION CODES African American B Disabled Yes or No Asian Indian American AP Veteran Yes or No Asian Paaific American AI HUB Zone Yes or No Hispanic American H SDB Certification Yes or No Native American NA 8A Certification Yes or No Woman Owned Business Yes or No EXPLANATION/DEFINITION OF W/M/DVBE CODES: Small Business: A small business, including its affiliates, must be independently owned and operated, not dominant in its field of operation or larger than the following sizes: Manufacturing (from 500- 1,500 employees). Wholesaling (100 employees), Services (from S2.5M to S21.5M in annual receipts), Retailing (from $5M to 521M, General Construction (from S13.5M to S17M), Special Trade Construction (avg. annual receipts not to exceed 57M). For additional size standards go to: www.sba.’-tov/sUc/inde.xcuide.html and select ■‘'A Guide to Size Standards”. Woman Owned: The business must be at least 51% owned by a woman or women who make policy decisions and are actively involved in the day-to-day management of the business. Minority Business: A minority owned business must be at least 51 % owned by one or more minority U.S. citizen. One or more such individuals must control its management and daily operation. In the case of a publicly owned business, one or more such individuals must own at least 51% of the stock. The minority owner(s) origins must be from Asian Indian, Asian Pacific, Black, Hispanic, or be a Native American. Disabled Business: The business must be at least 51% owned by a person or group of persons with a disability as defined by the Americans with Disabilities Act or is a publicly owned business with 51 % of its stock owned by one or more persons with disabilities. 8a: The business owner must be an economically or socially disadvantaged individual(s) who are - those who have been subjected to racial or ethnic prejudice or cultural bias within American society because of their identities as members of groups and without regard to their individual qualities. The social disadvantage must stem from circumstances beyond their control. Under the Small Business Act, certain presumed groups include African American, Native American, Hispanic American, Asian Pacific American, and Subcontinent Asian American. Other individuals can be admitted to the program if they can show evidence that they are disadvantaged because of race, ethnicity, gender, physical handicap, or residence in an environment isolated from the mainstream of American society. Also the individuals must have a net worth of 5250,000 or less, excluding the value of the business and personal residence and be in business for at least two years. HUBZone: The business must meet the SBA small business size standards; have its principal office located within a Historically Underutilized Business Zone, which includes lands on federally recognized Indian reservations. It must be owned and controlled by one or more U.S. citizens. Approved ownership can also be by a Community Development Corporation or Indian tribe; and at least 35% of its employees must reside in a HUBZone. Small Disadvantaged The business must be certified by the SBA, be owned and controlled by a socially and Business: economically disadvantaged individual - African American, Hispanic American, Asian Pacific American, and Subcontinent Asian American are presumed to qualify. Other individuals can qualify if they show by a "preponderance of the evidence" that they are disadvantaged. The owner(s) must have a net worth of less than $750,000, excluding the value of the business and personal residence. Veteran: A veteran-owned small business concern is a small business that is at least 51% owned by one or more veterans. In the case of a publicly owned business, at least 51 % of the stock is ow ned by one or more veterans; and whose management and daily business operations are controlled by one or more such individuals. Service Disabled A service-disabled veteran-owned small business concern is a small business that is at least Veteran: 51% owned by one or more service-disabled veterans. In the case of a publicly owned business, at least 51 % of the stock is owned by one or more service-disabled veterans; and whose management and daily business operations are controlled by one or more such individuals. FirstEnergy 2003 MAVBE Expenditure Report Second Tier Program - Direct Expenditures (for Quarter Period Ending: ) Supplier’s Name: Report Date: Address: Contract/Purchase Order No.: Supplier’s Job No.: ______Telephone: Percent Complete: ______Email: ______Submitted By:______(Aulhomed Comractor/Supplier Name) (1) (2) (3) (4) (5) (6) SUBCONTRACTING/SUBSUPPLIER NAME W/M/DVBE ORIGINAL PROPOSED ACTUAL WORK DESCRIPTION CONTACT PERSON & TELEPHONE NO. TAX ID NO. CODE* EXPENDITURES PAYMENT TOTAL AMOUNTS s ’‘Refer to guidelines attached to this form. Ronald F. Weigel Director r^i Government Relations n p y in 'i veri/fon L j Mtrtl Strawberry Square, Floor 4 Harrisburg, PA 17101 Phone 717 777-4813 Fax 717 777-5610 [email protected] April 1,2004 Secretary Pennsylvania Public Utility Commission P.O. Box 3265 Harrisburg, Pennsylvania 17105-3265 ^ L\ Q ^ Dear Secretary: In compliance with the Commission’s Order and March 16, 1992 Secretarial Letter (M-00920329), Revisions to Section 516 Management Audit Policies and Procedures (Agenda Nos. FEB-92-C-3, FEB-92-C-5), and Revision to the Management Audit Policies and Procedures Regarding the Filing of Status Reports on Utilities' Diversity and Affirmative Action Plans M-00940558; the Commission's policy statement on Diversity at Major Jurisdictional Utility Companies, Docket-M00940557; and including improvements as recommended by the Utility Diversity Advisory Council in 1996, enclosed is Verizon Pennsylvania's and Verizon North's annual Report on Diversity. If you have questions, please contact Eloise Murphy 215-466-3231. Very truly yours, Attachment REPORT ON DIVERSITY TO THE PENNSYLVANIA PUBLIC UTILITY COMMISSION verivon Co rn o C~j VERIZON PENNSYLVANIA INC. VERIZON NORTH INC. APRIL 1, 2004 REPORT ON DIVERSITY TO THE PENNSYLVANIA PUBLIC UTILITY COMMISSION VERIZON PENNSYLVANIA, INC. APRIL 1,2004 EXECUTIVE SUMMARY Verizon is one of the world's leading providers of high-growth communications services ranging from local telephone service for the home and office to highly complex voice and data services for industry and national defense. Verizon companies are the largest providers of wireline and wireless communications in the United States. Verizon is also the world's largest provider of print and online directory information. The responsibility for the overall Affirmative Action Programs is consolidated in the Verizon Communications Shared Services Center in Coppell, Texas. This approach to our commitment and consistency towards equal employment opportunity (EEO) and affirmative action goals allows the company to focus in a positive manner, affecting utilization of women and minorities in our workforce. Verizon Pennsylvania has a forward-looking diversity leadership policy as well as a history of compliance with federal, state and local laws and regulations governing affirmative action and equal employment opportunity. Verizon's M/W/DBE outreach program identifies potential minority, women and other protected class suppliers. This company-wide program supports and encourages the economic success of minority, women and other protected class suppliers for Verizon Pennsylvania as well as all other Verizon companies. CONFIDENTIAL AND COMMERCIAL INFORMATION The material set forth in this report is deemed to constitute confidential commercial and financial data, the public disclosure of which would cause substantial competitive harm to Verizon. Accordingly, we request that the company be notified in writing by the agency, prior to the disclosure, of any request for information pertaining to all or any part of this report and given an opportunity to present its objections to disclosure. REPORT ON DIVERSITY TO PENNSYLVANIA PUBLIC UTILITY COMMISSION HUMAN RESOURCES SECTION VERIZON PENNSYLVANIA INC. APRIL 1,2004 Human Resources Section TABLE OF CONTENTS______ Part 1 Workforce Composition Part 2 Narrative on Affirmative Action Efforts Recruiting Advertising Training Promotion Retention Part 3 Workforce/Service Territory Comparison Description of Service Territory Definition of Relevant Labor Force Reports Comparing Internal Workforce and Relevant Labor Force Part 4 Supplemental Information Outreach Efforts Resource Groups Diversity Councils Human Resources Section WORKFORCE COMPOSITION Verizon Pennsylvania's and Verizon North's workforce compositions as of December 31 for years 1998-2000 are separately identified. The workforce composition as of December 31 for years 2001,2002 and 2003 are combined for the entire state of Pennsylvania. BELL ATLANTiC EMPLOYEES IN PENNSYLVANIA AS OF 12/31/98 GRAND TOTAL WHITE HISP BLACK ASIAN. AMIN TOTAL WHITE HISP BLACK ASIAN AMIN TOTAL 31 DESCRIPTION I9I.AU MALES, MALES MALES MALES MALES MALES FEMLS EHMLS FEMLS FEMLS EEMLS EEMLS MNRTY I OFFICIALS & IAGRS 2895 1604 1479 8 105 10 2 1291 1088 6 191 5 1 328 l PROFESSIONALS 940 532 435 2 50 45 0 408 317 1 68 22 0 188 3 TECHNICIANS 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 SALES WORKERS 20 9 6 0 3 0 0 19 19 0 0 0 0 3 5 OFFICE & CLERICAL 61.99 1034 805 27 196 4 2 5165 3794 62 1295 11 3 1600 C CRAFT SKILLED 5707 4940 4463 50 412 11 4 767 649 5 112 1 0 595 7 OPERATIVES 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8 LABORERS UNSKILLE! 0 0 0 0 0 0 . 0 0 0 0 0 0 0 0 9 : SERVICE WORKERS 155 101 68 5 28 0 0 54 40 0 14 0 0 47 TAt: 15924 8220 7256 92 794 70 8 7704 5907 74 1680 39 4 2761 •v-; PRIVATE - This informntion i.*; Propriclar)' and Confidential Verizon PA BELL ATLANTIC EMPLOYEES IN PENNSYLVANIA AS OF 12/31/99 GRAND TOTAL WHITE HISP BLACK ASIAN AMIN TOTAL WHITE HISP BLACK ASIAN AMIN TOTAL :Oi DESCRIPTION TOTAL MALES MALES MALES MALES MALES MALES EEMLS EEMLS EEMLS EEMLS EEMLS FEML5 msn H : OFFICIALS & MGRS 2600 1452 1329 8 93 15 2 1148 945 5 195 3 0 32G )2 . PROFESSIONALS 1309 673 558 5 55 55 0 636 496 2 107 30 1 255 I3 TECHNICIANS 2 0 0 0 0 0 0 2 2 0 0 0 0 0 M SALES WORKERS 163 83 68 4 11 0 0 80 60 1 9 2 0 27 is: . OFFICE & CLERICAL ,6290 1108 853 25 224 4 2 5182 3754 66 1347 12 3 1683 is: ; CRAFT SKILLED 5586 4815 4341 55 403 12 4 771 651 4 114 1 1 594 )7 - OPERATIVES 0 0 0 0 0 0 0 0 0 0 0 0 0 0 )8 ■ LABORERS UNSKILLE 0 0 0 0 0 0 0 0 0 0* 0 0 0 0 )9 SERVICE WORKERS 151 103 70 5 23 0 0 48 36 0 12 0 0 45 TAL. 16101 8234 7219 102 819 86 8 7867 5952 78 1784 48 5 2930 iotnry nut! Confidential Verizon PA PRIVATE - This information is Propri EE01 PROFILE FOR EMPLOYEES WORKING IN THE STATE OF PENNSYLVANIA DATA AS OF DECEMBER 2000 EE01 TOTAL TMEN WM BM HM AM IM TWOM WW BW HW AW IW TWIN .01 OFFICIALS & MGRS 1950 1061 937 101 9 13 1 897 714 174 5 3 1 307 02 PROFESSIONALS 2524 1388 1222 95 6 64 1 1136 913 189 2 32 0 389 .03 TECHNICIANS 197 131 108 15 4 4 0 66 48 11 1 6 0 41 04 SALES WORKERS 514 234 207 20 6 1 0 280 238 31 7 4 0 69 ■ 05 OFFICE & CLERICAL 6730 1231 928 266 30 6 1 5499 3968 1416 92 18 5 1834 ; 06 CRAFT SKILLED 5883 5074 4568 427 61 13 5 809 673 125 9 1 1 642 ■ ,09 SERVICE WORKERS 146 102 72 25 5 0 0 44 35 9 0 0 0 39 TOTAL 17952 9221 8042 949 121 101 0 8731 6589 1955 116 64 7 3321 v PRIVATE- This information is Proprietary anti Confidential Verizon PA EQUAL EMPLOYMENT OPPORTUNITY EEO-1 Pennsylvania Rollup 1998 MALES FEMALES American American •- • Totals White Black Hispanic Asian Indian White Black Hispanic Asian Indian Officials & Managers 125 81 6 0 0 0 36 1 0 1 0 Professionals 141 105 1 0 0 0 31 4 0 0 0 Technicians 49 47 0 0 0 0 2 0 0 0 0 Sales Workers 23 2 0 0 0 0 20 1 0 0 0 Office & Clerical 984 122 2 0 0 0 783 68 2 2 5 Craft Workers (Skilled) 628 531 8 4 1 0 73 11 0 0 0 Operatives (Semi-Skilled) 47 36 1 0 0 0 10 0 0 0 0 Laborers (Unskilled) 0 0 0 0 0 0 0 0 0 0 0 Service Workers 5 2 0 0 0 0 3 0 0 0 0 TOTAL 2002 926 18 4 1 0 953 85 2 3 5 This information is Proprlsla?; c-nc! ConiiCentiai Verizon North EQUAL EMPLOYMENT OPPORTUNITY EEO-1 Pennsylvania Rollup 1999 MALES FEMALES American American Totals White Black Hispanic Asian Indian White Black Hispanic Asian Indian Officials & Managers 116 77 2 0 0 0 35 1 0 1 0 Professionals 139 97 2 1 0 0 34 5 0 0 0 Technicians 30 28 0 0 0 0 2 0 0 0 0 Sales Workers 24 4 0 0 0 0 17 2 1 0 0 Office & Clerical 835 95 5 0 0 0 664 63 2 2 4 Craft Workers (Skilled) 743 548 7 4 1 0 144 38 0 1 0 Operatives (Semi-Skilled) 42 27 1 0 0 0 14 o 0 0 0 Laborers (Unskilled) 0 0 0 0 0 0 0 0 0 0 0 Service Workers 5 2 0 0 0 . 0 3 0 0 0 0 TOTAL 1934 878 17 5 1 0 913 109 3 4 4 PRIVATE This information is Prepiielary and Conlidaniiai Verizon North EQUAL EMPLOYMENT OPPORTUNITY EEO-1 Pennsyivania Rollup 2000 EEO-1 Report Males Females Totals White Black Hispanic Asian American White Black Hispanic Asian American Indian Indian Officials & Managers 148 100 1 45 1 1 Professionals 133 85 1 1 42 4 Technicians 91 83 1 1 4 1 1 Sales Workers 56 23 1 30 1 1 Office & Clerical 1040 129 12 1 1 1 794 83 10 4 5 Craft Workers 627 513 8 3 1 87 15 (Skilled) Operatives (Semi- 38 27 11 Skilled) Laborers (Unskilled) 0 Service Workers 4 4 Totals 2137 960 22 6 2 3 1017 105 12 5 5 PRIVATE - THIS INFORMATION IS PROPRIETARY AND CONFIDENTIAL EEOI VERIZON - ALL PENNSYLVANIA YEAR ENDING 2001 Job Categories TOTAL TOTAL MALE TOTAL FEMALE TOTAL % % EMPL MALE WHITE BLACK HISP ASIAN AMR IN FEMALE WHITE BLACK HISP ASIAN AMR IN MINORITY MINORITY FEMALE OFFICIALS & MGRS 1946 1122 1009 96 5 11 1 824 692 124 4 3 1 245 12.59% 42,34% PROFESSIONALS 2818 1495 1309 108 9 68 1 1323 1057 226 7 32 1 452 16.04% 46.95% TECHNICIANS 299 102 93 6 2 1 0 197 138 56 3 0 0 68 22.74% 65.89% SALES WORKERS 525 258 234 15 7 0 2 267 225 25 13 2 2 66 12.57% 50.86% OFFICE & CLERICAL 6557 1240 937 270 24 7 2 5317 3987 1222 82 16 10 1633 24.90% 81.09% CRAFT CLERICAL 5989 5099 4629 387 63 14 6 890 740 131 10 8 1 620 10.35% 14.86% OPERATIVES 262 143 115 27 1 0 0 119 97 21 1 0 0 50 19.08% 45.42% LABOR 0 0 0 0 0 0 0 0 0 0 0 0 0 0 #DIV/0! #DIV/0! SERVICE WORKERS 29 21 13 5 3 0 0 8 7 1 0 0 0 9 31.03% 27.59% TOTAL 18425 9480 8339 914 114 101 12 8945 6943 1806 120 61 15 3143 17.06% 48 55% PRIVATE - THIS INFORMATION IS PROPRIETARY AND CONFIDENTIAL i Verizon ComFhunications Pennsylvania Rollup 2002 2002 EEO-1 Report iv.f **f", .Males . Total Total Amer Total Amer Total % Empl Males White Black Hisp Asian Ind Females White Black Hisp Asian Ind Minority Minority % Female Officials & Managers 1837 1061 956 85 8 10 2 776 657 108 5 5 1 224 12.19% 42.24% Professionals 2656 1369 1195 101 9 63 1 1287 1021 227 10 28 1 440 16.57% 48.46% Technicians 263 96 90 4 1 1 0 167 118 46 3 0 0 55 20.91% 63.50% Sales Workers 526 274 247 20 5 1 1 252 211 31 8 1 1 68 12.93% 47.91% Office & Clerical 6157 1164 878 252 24 8 2 4993 3739 1150 78 16 10 1540 25.01% 81.09% Craft Workers (Skilled) 5843 5004 4544 379 63 13 5 839 693 130 8 8 0 606 10.37% 14.36% Operatives (Semi-Skilled) 234 123 96 27 0 0 0 111 90 20 1 0 0 48 20.51% 47.44% Laborers (Unskilled) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 n/a n/a Service Workers 27 22 14 5 3 0 0 5 4 0 0 1 0 9 33.33% 18.52% Totals 17543 9113 8020 873 113 96 11 8430 6533 1712 113 59 13 2990 17.04% 48.05% PRIVATE - THIS INFORPJIATION IS PROPRIETARY AND CONFIDENTIAL VERIZON (^WMUNICATiONS PENNSYLVANIA ROLLUP 2003 EEO JOB TOTAL TOTAL | MALE TOTAL FEMALE TOTAL % % CATEGORY EMPL MALE WHITE BLACK HISP ASIAN AMER IN FEMALE WHITE BLACK HISP ASIAN AMER IN MINORITY MINORITY FEMALE OFFICIALS & MGRS 1343 754 671 60 8 14 1 589 484 92 8 5 0 188 14.00% 43.86% PROFESSIONALS 1902 1012 864 74 10 62 2 890 716 145 6 23 0 322 16.93% 46.79% TECHNICIANS 228 99 92 5 1 1 0 129 96 30 3 0 0 40 17.54% 56.58% SALES 320 182 163 15 4 0 0 138 117 13 7 0 1 40 12.50% 43.13% OFFICE AND CLERICAL 5472 1196 916 247 23 8 2 4276 3189 979 78 18 12 1367 24.98% 78.14% CRAFT WORKERS 4694 4071 3707 294 54 10 6 623 523 90 9 1 0 464 9.88% 13.27% OPERATIVES 170 97 75 22 0 0 0 73 59 13 1 0 0 36 21.18% 42.94% LABOR 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.00% 0.00% SERVICE WORKERS 29 22 13 5 3 1 0 7 6 1 0 0 0 10 34.48% 24.14% TOTAL 14158 7433 6501 722 103 96 11 6725 5190 1363 112 47 13 2467 17.42% 47.50% THIS INFORMATION IS PROPRIETARY AND CONFIDENTIAL Human Resources Section NARRATIVE ON AFFIRMATIVE ACTION EFFORTS RECRUITING: Charter Statement..."Deliver the right candidates, at the right price." This is achieved through the continuous identification of talented, diverse candidates utilizing a variety of innovative recruitment strategies. The underlying goal in all that Verizon does is to achieve the status of “Employer of Choice.” Verizon utilizes a centralized core group of recruiters to support a shared service delivery model, supplemented by local presence, to ensure marked awareness and exceptional customer service. Recruiting and staffing personnel maintain liaisons with externa! organizations that refer women and minority applicants. Advertising and publications appropriate to the level and type of position are used. A wide range of newspapers with national and local circulation, college publications, ethnic news media, etc. are used. All solicitations and advertisements relating to job openings contain the phrase “Equal Opportunity Employer." Verizon has various programs that are designed to promote awareness of career opportunities within the company. Recruiters form “strategic business partnerships” with hiring manager(s) and their business units by continuously educating themselves on the business visions and direction. Position evaluations are reviewed to ensure that actual job related criteria are applied; thorough analysis of position descriptions are conducted to ensure that they accurately reflect position functions and are consistent for the same position from one location to another. These analyses include review of academic experience and skills requirements to avoid inadvertent discrimination. All personnel involved in the recruiting, screening, selection and related processes are counseled regarding the current equal employment opportunity laws as a further effort to ensure elimination of bias in all personnel action. The College Hire Development Program is designed to achieve specific Line of Business and staff unit renewal objectives via carefully structured recruitment and developmental activities. The developmental program for recent college graduates provides extensive hands on experiences, professional skills training, mentoring and the opportunity to immediately contribute to Verizon's business goals and objectives. The program provides a structured means of achieving college hire diversity goals. Human Resources Section NARRATIVE ON AFFIRMATIVE ACTION EFFORTS ADVERTISING: Verizon brand advertising is based on customer-oriented products and services. Utilizing a wide range of print, radio, direct mail, bill inserts, and TV advertising, Verizon reaches out to our diverse audience to offer advanced technologies to meet their needs in an ever-changing world. Advertisements for employment are placed in the major news media. A wide range of newspapers with national and local circulation, college publications, and ethnic news media are used. All solicitations and advertisements relating to job openings in this establishment contain the phrase, “Equal Opportunity Employer." Verizon includes its EEO policy on all contracts and affirms its affirmative action efforts in all bid proposals and purchase orders. Verizon participates in community events and advertises through its sponsorship at: s University recruitment programs; v' Job Fairs; v' Sporting events; s Bill boards; and s Transportation, i.e. buses, trains, etc. Women, minority and disabled employees are included in pictorially depicted work situations for company publications, advertisements, recruiting brochures, and annual statements. Verizon received the American Association of Advertising Agencies award for excellence in multicultural advertising. Human Resources Section NARRATIVE ON AFFIRMATIVE ACTION EFFORTS TRAINING: Recognizing the mutual benefits derived from continued education and increased work competence, Verizon encourages employees to pursue life-long learning for professional and personal development. Verizon regards itself as having a position of leadership in the demanding and dynamic field of telecommunications. This position is directly related to continuing education and updating the skill level of our employees. A variety of education programs that are administered without regard to race, color, religion, age, gender, national origin, sexual orientation, marital status, citizenship status, veteran status, disability or other protected classifications. Programs include but are not limited to: ✓ tuition assistance; v' internal management training classes; v' cross-functional development; and v' mentoring programs. A multitude of web-based training classes are available to all employees, including: v' data competency; s general management; s leadership; s marketing; s PC training; s technical training s supervisor training; s sexual harassment; and s diversity training. Human Resources Section NARRATIVE ON AFFIRMATIVE ACTION EFFORTS PROMOTION: Promotions in Verizon are made without regard to race, color, religion, age, gender, national origin, sexual orientation, marital status, citizenship status, veteran status, disability or other protected classifications. A promotion is defined as movement to a job in a higher career band within management or movement from an associate position into a management job. Associate positions include bargained-for and non-bargained-for employees who are paid on an hourly basis. The Development and Leadership Initiative (DLI) is an initiative that focuses on leadership, career sustainability and development of Verizon’s current and future leaders at various career levels and stages. It takes high-value talent and molds them for leadership positions. The primary objective of the DLI is to ensure employees have fair opportunities to achieve their career objectives on the merits of their contributions to business results. It is a process that transforms a diverse and complex corporate culture into one that values and promotes: v' People Development v' Leadership Effectiveness and Accountability s Career Sustainability s Business Contributions The DLI has had impressive results as we see qualified females and minorities being promoted into higher levels of management. Verizon mentoring programs are also valuable in providing the leadership and support as employees are advancing their careers. Verizon has recently been featured in several minority publications announcing minority placements into top executive management. Human Resources Section NARRATIVE ON AFFIRMATIVE ACTION EFFORTS RETENTION: Verizon believes that the work environment must support work/life and wellness integration for employees. It is a shared responsibility with the mutual goal of enhancing employee and business performance. Some of the issues addressed are workplace productivity, education, childcare, and eldercare issues. By addressing the needs of all its employees, Verizon retention efforts produce Affirmative Action results in a diverse workforce. Through the development and support of our workforce, Verizon is able to consistently move forward in meeting our placement goals and fostering an environment where employees can work and grow. It is Verizon’s mission to help build a best-in-class corporation that recognizes and responds to the diverse needs of all employees and encourages a workplace environment that fosters loyalty, trust, productivity and mutual commitment. Work and family policies/programs address Work/Life Balance which includes services to assist our diverse employee population. Verizon's Employee Resource Groups (ERGs) are affinity groups that promote personal and professional growth for employees with common interests. They are Verizon- supported, employee-run and organized groups that provide opportunities for employees to come together with co-workers who share a common set of interests, needs, or concerns. Established to promote respect for the uniqueness of each individual, these employee advocacy groups are open to all employees who support the goals of the particular resource group. Verizon currently has a total often ERGs. http://hr.verizon.com/div_comp/ergs.shtml -mm Acc«5i information «t>oot the corrtpenr’t commitment to AA/EEO/Complkonce^ Diversitf, Ethics, our Development and Leadership Inftabve, end worLufe mitietivet. m: TWSj xu•'/-a Employee Resource Groups Cmplotae Pesourca Groups (EPGs) sra Vanion-iupcortsd «Tnolo|iB*-run end oreamrod groups that provida opportumties for empfoTCCt to pome together with co-workers who share a common set of interests, needs, or concerns. Established to promote respect for the umgueness of eech individual, those emplorse edvocect groups ere open to all employees who support the goals of the particular resource group. Current!* over 12,000 employees ere affiliated with an ER<3. ERGs ere an important asset to Venion. by partnering with them, Venton gams an increased understanding of the needs of our mulb-cuhurel workforce, changing customer base end the company at large. Through the veers, £RGs have provided the company with guidance in the areas of marketing, advertising, branding, sales, strategic planning, revuitment, sourcing, employee development, external partnerships and diversity awareness. in addition to supporting venton’s business end diversity objectives, ERGs also support Vernon employees' professional and personal goals end allow members to stretch their personal and business capabilities. Through networking, speoal rnrpabves, seminars, and conferences, EPGs promote personal and professional growth of employees, enhance career i advancement, and provide a stronger sense of community within the company. The ERG Consortium is comprised of the leadership of each ERG. The Consortium comes together on a periodic basis to 40 local Mvwt By partnering with the ERGs, Verizon gains an increased understanding of the needs of our multi-cultural workforce, changing customer base, and the company at large. Through the years, ERGs have provided the company with guidance in the areas of marketing, advertising, branding, sales, strategic planning, recruitment, sourcing, employee development, external partnerships and diversity awareness. In addition to supporting Verizon’s business and diversity objectives, ERGs also support Verizon employees' professional and personal goals and allow members to stretch their personal and business capabilities. Through networking, special initiatives, seminars, and conferences, ERGs promote personal and professional growth of employees, enhance career advancement, and provide a stronger sense of community within the company. Human Resources Section WORKFORCE/SERVICE TERRITORY COMPARISON DESCRIPTION OF SERVICE TERRITORY: Verizon Pennsylvania and Verizon North are engaged in the business of providing telecommunications service in portions of Pennsylvania. The companies serve a territory consisting of six Pennsylvania Local Access and Transport Areas ("LATAs") and a small portion of two New York LATAs that reach in to Pennsylvania: Capital LATA #226 Pittsburgh LATA#234 Philadelphia LATA #228 Erie LATA #924 Altoona LATA #230 Poughkeepsie (NY) LATA #133 Northeast LATA #232 Binghamton (NY) LATA #138 These LATAs are generally centered on a city or based on some other identifiable common geography and, with certain limited exceptions, each LATA marks the boundary within which the companies have historically been permitted to provide telephone service. DEFINITION OF RELEVANT LABOR FORCE: A relevant labor force consists of those employees who have been identified by U.S. Census data information as working in occupations in Pennsylvania that require similar skills to those utilized by our employees in Pennsylvania. WORKFORCE/RELEVANT LABOR FORCE COMPARISON: See Utilization Analysis report beginning on following page. 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NO08 'JAT OPS - MID-ATLANTIC REGION-PA Job Group: I OFFICIALS AND MANAGERS Total Employees: 336 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight A vail Ext Weight Avail Ext Avail Ext A vail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 33.74 0.00 0.000 8.91 0.00 4.49 0.00 1.63 0.00 0.23 0.00 2.52 0.00 Requisite Skills in Recruitment 0.100 33.74 3.37 0.100 8.91 0.89 4.49 0.45 1.63 0.16 0.23 0.02 2.52 0.25 Available in Oreanization 0.900 24.11 21.70 0.900 12.20 10.98 11.61 10.45 0.00 0.00 0.00 0.00 0.60 0.54 Traininc Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 25.07 11.87 10.90 0.16 0.02 0.79 Current Utilization 24.11 12.20 11.61 0.00 0.00 0.60 Underutilized ( 80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NO08 vIAT OPS - MID-ATLANTIC REGION-PA Job Group: 2 PROFESSIONALS Total Employees: 35 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight A vail Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 75.61 0.00 0.000 11.66 0.00 9.48 0.00 0.51 0.00 0.23 0.00 1.43 0.00 Requisite Skills in Recruitment 0.150 75.61 11.34 0.150 11.66 1.75 9.48 1.42 0.51 0.08 0.23 0.03 1.43 0.22 Available in Organization 0.850 24.91 21.17 0.850 10.39 8.83 8.66 7.36 0.00 0.00 0.00 0.00 1.73 1.47 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-HouseTraining 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 32.52 10.58 8.78 0.08 0.03 1.68 Current Utilization 25.71 8.57 5.71 0.00 0.00 2.86 Underutilized (80% Rule) Yes No Yes Yes Yes No 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NO08 vlAT OPS - MID-ATLANTIC REGION-PA Job Group: 3 TECHNICIANS Total Employees: 5 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext Avail Ext Ax’aU Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Reauisite Skills in Immediate 0.000 4.16 0.00 0.000 1.56 0.00 0.80 0.00 0.00 0.00 0.00 0.00 0.76 0.00 Requisite Skills in Recruitment 0.300 4.16 1.25 0.300 1.56 0.47 0.80 0.24 0.00 0.00 0.00 0.00 0.76 0.23 Available in Organization 0.700 23.81 16,67 0.700 5.71 4.00 3.81 2.67 0.00 0.00 0.00 0.00 1.90 1.33 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 17.91 4.47 2.91 0.00 0.00 1.56 Current Utilization 20.00 0.00 0.00 0.00 0.00 0.00 Underutilized (80% Rule) No Yes Yes No No Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NO08 'lAT OPS - MID-ATLANTIC REGION-PA Job Group: 5 OFFICE AND CLERICAL Total Employees: 338 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext A vail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 71.50 0.00 0.000 13.66 0.00 11.78 0.00 0.68 0.00 0.11 0.00 1.03 0.00 Requisite Skills in Recruitment 0.500 71.50 35.75 0.500 13.66 6.83 11.78 5.89 0.68 0.34 0.11 0.05 1.03 0.51 Available in Organization 0.500 41.33 20.66 0.500 10.27 5.14 7.76 3.88 0.07 0,04 0.00 0.00 2.44 1.22 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 56.41 11.97 9.77 0.37 0.05 1.73 Current Utilization 88.17 15.38 13.91 0.30 0.00 1.18 Underutilized (80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NO08 'JAT OPS - MID-ATLANTIC REGION-PA Job Group: 6 CRAFTWORK.ERS (SKILLED) Total Employees: 3,296 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 9.20 0.00 0.000 8.56 0.00 7.46 0.00 0.20 0.00 0.03 0.00 0.69 0.00 Requisite Skills in Recruitment 0.400 9.20 3.68 0.400 8.56 3.43 7.46 2.98 0.20 0.08 0.03 0.01 0.69 0.27 Available in Organization 0.600 5.04 3.02 0.600 8.77 5.26 6.98 4.19 0.21 0.13 0.12 0.07 1.46 0.87 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 6.70 8.69 7.17 0.21 0.09 1.15 Current Utilization 5.04 8.77 6.98 0.21 0.12 1.46 Underutilized (80% Rule) Yes No No No No No 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NO08 'JAT OPS - MID-ATLANTIC REGION-PA Job Group: 7 OPERATIVES (SEMI-SKILLED) Total Employees: 16 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext A vai! Ext A vail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 6.32 0.00 0.000 10.57 0.00 8.73 0.00 0.16 0.00 0.08 0.00 1.13 0.00 Requisite Skills in Recruitment 0.700 6.32 4.42 0.700 10.57 7.40 8.73 6.11 0.16 0.11 0.08 0.05 1.13 0.79 Available in Organization 0.300 18.14 5.44 0.300 20.01 6.00 19.11 5.73 0.11 0.03 0.06 0.02 0.73 0.22 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 9.86 13.40 11.85 0.14 0.07 1.01 Current Utilization 31.25 31.25 31.25 0.00 0.00 0.00 Underutilized (80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NS 11 'IETWORK OPS MID ATLANTIC-PENN Job Group: I OFFICIALS AND MANAGERS Total Employees: 142 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext Avail Ext A\'ml Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Si/.c of Unemplovment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 58.96 0.00 0.000 16.74 0.00 11.27 0.00 1.46 0.00 0.30 0.00 3.67 0.00 Requisite Skills in Recruitment 0.100 58.96 5.90 0.100 16.74 1.67 11.27 1.13 1.46 0.15 0.30 0.03 3.67 0.37 Available in Organization 0.900 23.25 20.93 0.900 12.51 11.26 10.39 9.36 0.35 0.32 0.00 0.00 1.76 1.58 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-Housc Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 26.83 12.93 10.48 0.46 0.03 1.95 Current Utilization 20.42 11.97 7.75 0.70 0.00 3.52 Underutilized (80% Rule) Yes No Yes No Yes No 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NS 11 viETWORK OPS MID ATLANTIC-PENN Job Croup: 2 PROFESSIONALS Total Employees: 23 Total Total Native Factor Female Minorities Black Asian American Hispanic Height Avail Ext Weight Avail Ext Avail Ext Avail Ext .■tvoiV Ext Avail Ext Population in E>abor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 75.61 0.00 0.000 11.66 0.00 9.48 0.00 0.51 0.00 0.23 0.00 1.43 0.00 Requisite Skills in Recruitment 0.150 75.61 11.34 0.150 11.66 1.75 9.48 1.42 0.51 0.08 0.23 0.03 1.43 0.22 Available in Organization 0.850 23.25 19.77 0.850 12.51 10.63 10.39 8.84 0.35 0.30 0.00 0.00 1.76 1.50 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0,00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 31.11 12.38 10.26 0.38 0.03 1.71 Current Utilization 26.09 13.04 13.04 0.00 0.00 0.00 Underutilized (80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NS11 slETWORK. OPS MID ATLANTIC-PENN Job Group: 3 TECHNICIANS Total Employees: 5 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 71.50 0.00 0.000 13.66 0.00 11.78 0.00 0.68 0.00 0.11 0.00 1.03 0.00 Requisite Skills in Recruitment 0.300 71.50 21.45 0.300 13.66 4.10 11.78 3.53 0.68 0.20 0.11 0.03 1.03 0.31 Available in Organization 0.700 30.72 21.51 0.700 15.36 10.75 15.36 10.75 0.00 0.00 0.00 0.00 0.00 0.00 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-llouse Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 42.96 14.85 14.29 0.20 0.03 0.31 Current Utilization 40.00 20.00 20.00 0.00 0.00 0.00 Underutilized (80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NS11 '1ETWORK OPS MLD ATLANTIC-PENN Job Group: 5 OFFICE AND CLERICAL Total Employees: 103 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 71.84 0.00 0.000 13.67 0.00 11.77 0.00 0.68 0.00 0.11 0.00 1.04 0.00 Requisite Skills in Recruitment 0.500 71.84 35.92 0.500 13.67 6.83 11.77 5.89 0.68 0.34 0.1! 0.05 1.04 0.52 Available in Organization 0.500 42.87 21.43 0.500 14.39 7.20 14.39 7.20 0.00 0.00 0.00 0.00 0.00 0.00 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Emplovment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 57.35 14.03 13.08 0.34 0.05 0.52 Current Utilization 93.20 18.45 18.45 0.00 0.00 0.00 Underutilized (80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: NS 11 vJETWORK OPS MID ATLANTIC-PENN Job Group: 6 CRAFTWORKERS (SKILLED) Total Employees: 972 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight A vail Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 28.56 0.00 0.000 11.19 0.00 5.80 0.00 3.69 0.00 0.26 0.00 1.45 0.00 Requisite Skills in Recruitment 0.400 28.56 11.42 0.400 11.19 4.47 5.80 2.32 3.69 1.47 0.26 0.10 1.45 0.58 Available in Organization 0.600 27.78 16.67 0.600 7.72 4.63 7.20 4.32 0.31 0.19 0.00 0.00 0.21 0.12 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 28.09 9.10 6.64 1.66 0.10 0.70 Current Utilization 27.78 7.72 7.20 0.31 0.00 0.21 Underutilized (80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM15 TONSUMER SALES - PA, DE Job Croup: 1 OFFICIALS AND MANAGERS Total Employees: 84 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 2.80 0,00 0.000 1.01 0.00 0.82 0.00 0.07 0.00 0.02 0.00 0.11 0.00 Size of Unemployment Force 0.000 2.46 0.00 0.000 1.96 0.00 1.65 0.00 0.06 0.00 0.03 0.00 0.22 0.00 Work Force in Immediate L.A. 0.000 2.54 0.00 0.000 1.01 0.00 0.81 0.00 0.07 0.00 0.02 0.00 0.11 0.00 Requisite Skills in Immediate 0.000 60.20 0.00 0.000 17.27 0.00 11.57 0.00 1.45 0.00 0.31 0.00 3.90 0.00 Requisite Skills in Recruitment 0.100 60.20 6.02 0.100 17.27 1.73 11.57 1.16 1.45 0.15 0.31 0.03 3.90 0.39 Available in Organization 0.900 85.71 77.14 0.900 25.71 23.14 24.76 22.29 0.00 0.00 0.00 0.00 0.95 0.86 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 83.16 24.87 23.44 0.15 0.03 1.25 Current Utilization 82.14 23.81 22.62 0.00 0.00 1.19 Underutilized (80% Rule) No No No Yes Yes No 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM15 TONSUMER SALES - PA, DE Job Group: 2 PROFESSIONALS Total Employees: 37 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight AvaU Ext Avail Ext A vail Ext Avail Ext A vail Ext Population in Labor Area 0.000 1.41 0.00 0.000 0.51 0.00 0.41 0.00 0.03 0.00 0.01 0.00 0.05 0.00 Size of Unemployment Force 0.000 1.24 0.00 0.000 0.99 0.00 0.83 0.00 0.03 0.00 0.01 0.00 0.11 0.00 Work Force in Immediate L.A. 0.000 1.28 0.00 0.000 0.51 0.00 0.41 0.00 0.03 0.00 0.01 0.00 0.06 0.00 Requisite Skills in Immediate 0.000 75.74 0.00 0.000 11.57 0.00 9.42 0.00 0.50 0.00 0.23 0.00 1.42 0.00 Requisite Skills in Recruitment 0.150 75.74 11.36 0.150 11.57 1.73 9.42 1.41 0.50 0.08 0.23 0.03 1.42 0.21 Available in Organization 0.850 83.19 70.7! 0.850 26.02 22.12 24.72 21.01 0.10 0.08 0.04 0.03 1.16 0.99 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House T raining 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 82.08 23.85 22.42 0.16 0.07 1.20 Current Utilization 72.97 18.92 18.92 0.00 0.00 0.00 Underutilized (80% Rule) No Yes No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM15 :ONSUMER SALES - PA, DE Job Group: 5 OFFICE AND CLERICAL Total Employees: l ,271 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight A vail Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 4.57 0.00 0.000 1.65 0.00 1.33 0.00 0.11 0.00 0.03 0.00 0.17 0.00 Size of Unemplovoient Force 0.000 4.02 0.00 0.000 3.19 0.00 2.69 0.00 0.09 0.00 0.04 0.00 0.36 0.00 Work Force in Immediate L.A. 0.000 4.13 0.00 0.000 1.65 0.00 1.32 0.00 0.11 0.00 0.03 0.00 0.18 0.00 Requisite Skills in Immediate 0.000 71.57 0.00 0.000 14.33 0.00 12.31 0.00 0.76 0.00 0.13 0.00 1.07 0.00 Requisite Skills in Recruitment 0.500 71.57 35.79 0.500 14.33 7.17 12.31 6.16 0.76 0.38 0.13 0.06 1.07 0.53 Available in Organization 0.500 80.25 40.13 0.500 25.44 12.72 23.83 11.92 0.16 0.08 0.06 0.03 1.38 0.69 1'raining Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House T raining 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 75.91 19.88 18.07 0.46 0.09 1.23 Current Utilization 77.66 28.01 24.00 0.39 0.16 3.46 Underutilized (80% Rule) No No No No No No 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM15 :ONSUMER SALES - PA, DE Job Group: 6 CRAFTWORKERS (SKILLED) Total Employees: 3 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight A vail Ext Avail Ext A vail Ext Avail Ext A vai! Ext Population in Labor Area 0.000 52.29 0.00 0.000 18.89 0.00 15.25 0.00 1.27 0.00 0.35 0.00 1.99 0.00 Size of Unemployment Force 0.000 45.99 0.00 0.000 36.54 0.00 30.79 0.00 1.08 0.00 0.51 0.00 4.17 0.00 Work Force in Immediate L.A. 0.000 47.34 0.00 0.000 18.87 0.00 15.13 0.00 1.29 0.00 0.33 0.00 2.11 0.00 Requisite Skills in Immediate 0.000 80.55 0.00 0.000 8.26 0.00 7.43 0.00 0.00 0.00 0.00 0.00 0.83 0.00 Requisite Skills in Recruitment 0.400 80.55 32.22 0.400 8.26 3.30 7.43 2.97 0.00 0.00 0.00 0.00 0.83 0.33 Available in Organization 0.600 100.00 60.00 0.600 33.33 20.00 33.33 20.00 0.00 0.00 0.00 0.00 0.00 0.00 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 92.22 23.30 22.97 0.00 0.00 0.33 Current Utilization 100.00 33.33 33.33 0.00 0.00 0.00 Underutilized (80% Rule) No No No No No Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM06 JVESOURCE PA/DE, ERIE CC Job Group: I OFFICIALS AND MANAGERS Total Employees: 49 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.53 0.00 0.000 0.19 0.00 0.16 0.00 0.01 0.00 0.00 0.00 0.02 0.00 Size of Unemployment Force 0.000 0.47 0.00 0.000 0.37 0.00 0.31 0.00 0.01 0.00 0.01 0.00 0.04 0.00 Work Force in Immediate L.A. 0.000 0.48 0.00 0.000 0.19 0.00 0.15 0.00 0.01 0.00 0.00 0.00 0.02 0.00 Requisite Skills in immediate 0.000 57.58 0.00 0.000 16.33 0.00 10.89 0.00 1.47 0.00 0.30 0.00 3.64 0.00 Requisite Skills in Recruitment 0.100 57.58 5.76 0.100 16.33 1.63 10.89 1.09 1.47 0.15 0.30 0.03 3.64 0.36 Available in Organization 0.900 82.69 74.42 0.900 22.00 19.80 16.55 14.90 1.36 1.22 0.00 0.00 4.08 3.67 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 80.18 21.43 15.99 1.37 0.03 4.04 Current Utilization 79.59 16.33 8.16 2.04 0.00 6.12 Underutilized (80% Rule) No Yes Yes No Yes No 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM06 .1VESOURCE PA/DE, ERIE CC Job Group: 2 PROFESSIONALS Total Employees: 18 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext A vail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 75.61 0.00 0.000 11.66 0.00 9.48 0.00 0.51 0.00 0.23 0.00 1.43 0.00 Requisite Skills in Recruitment 0.150 75.61 11.34 0.150 11.66 1.75 9.48 1.42 0.51 0.08 0.23 0.03 1.43 0.22 Available in Organization 0.850 85.79 72.92 0.850 27.66 23.51 24.94 21.20 0.68 0.58 0.00 0.00 2.04 1.73 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 84.26 25.26 22.62 0.66 0.03 1.95 Current Utilization 88.89 33.33 33.33 0.00 0.00 0.00 Underutilized (80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM06 .1VESOURCE PA/DE, ERIE CC Job Group: 5 OFFICE AND CLERICAL Total Employees: 1,182 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight A vail Ext Avail Ext Avail Ext Avail Ext A vail Ext Population in Labor Area 0.000 1.37 0.00 0.000 0.50 0.00 0.40 0.00 0.03 0.00 0.01 0.00 0.05 0.00 Size of Unemployment Force 0.000 1.21 0.00 0.000 0.96 0.00 0.81 0.00 0.03 0.00 0.01 0.00 0.11 0.00 Work Force in Immediate L.A. 0.000 1.24 0.00 0.000 0.49 0.00 0.40 0.00 0.03 0.00 0.01 0.00 0.06 0.00 Requisite Skills in Immediate 0.000 71.52 0.00 0.000 13.86 0.00 11.94 0.00 0.70 0.00 0.11 0.00 1.04 0.00 Requisite Skills in Recruitment 0.500 71.52 35.76 0.500 13.86 6.93 11.94 5.97 0.70 0.35 0.11 0.06 1.04 0.52 Available in Organization 0.500 84.46 42.23 0.500 27.37 13.68 26.18 13.09 0.13 0.06 0.21 0.11 0.85 0.42 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 77.99 20.62 19.06 0.41 0.16 0.94 Current Utilization 80.03 21.40 19.04 0.25 0.42 1.69 Underutilized (80% Rule) No No No Yes No No 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM36 jENERAL BUSINESS SALES-PA/OH Job Group: I OFFICIALS AND MANAGERS Total Employees: 131 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext A vai! Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 40.64 0.00 0.000 10.00 0.00 5.95 0.00 1.07 0.00 0.21 0.00 2.73 0.00 Requisite Skills in Recruitment 0.100 40.64 4.06 0.100 10.00 LOO 5.95 0.60 1.07 o.n 0.21 0.02 2.73 0.27 Available in Oreanization 0.900 68.39 61.55 0.900 16.63 14.97 15.11 13.60 0.76 0.69 0.38 0.34 0.38 0.34 Training institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 65.62 15.97 14.19 0.79 0.36 0.62 Current Utilization 54.96 11.45 8.40 1.53 0.76 0.76 Underutilized (80% Rule) No Yes Yes No No No 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM36 jENERAL BUSINESS SALES-PA/OH Job Group: 2 PROFESSIONALS Total Employees: 110 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight A vai! Ext Weight Avail Ext Avail Ext Avail Ext Avail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 76.89 0.00 0.000 10.09 0.00 8.15 0.00 0.50 0.00 0.20 0.00 1.24 0.00 Requisite Skills in Recruitment 0.150 76.89 11.53 0.150 10.09 1.51 8.15 1.22 0.50 0.07 0.20 0.03 1.24 0.19 Available in Organization 0.850 81.82 69.55 0.850 21.82 18.55 21.82 18.55 0.00 0.00 0.00 0.00 0.00 0.00 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 81.08 20.06 19.77 0.07 0.03 0.19 Current Utilization 81.82 21.82 21.82 0.00 0.00 0.00 Underutilized (80% Rule) No No No Yes Yes Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM36 jENERAL BUSINESS SALES-PA/OH Job Group: 4 SALES WORKERS Total Employees: 182 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext Avail Ext A vail Ext A vail Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 19.86 0.00 0.000 10.07 0.00 9.80 0.00 0.03 0.00 0.00 0.00 0.23 0.00 Requisite Skills in Recruitment 0.300 19.86 5.96 0.300 10.07 3.02 9.80 2.94 0.03 0.01 0.00 0.00 0.23 0.07 Available in Organization 0.700 78.51 54.96 0.700 17.19 12.03 16.79 11.75 0.05 0.03 0.16 0.11 0.19 0.14 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-House Training 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 60.92 15.05 14.69 0.04 0.11 0.20 Current Utilization 69.78 6.04 5.49 0.00 0.55 0.00 Underutilized (80% Rule) No Yes Yes Yes No Yes 2003 AFFIRMATIVE ACTION PLAN Utilization Analysis Analysis Data as of 01/06/2003 Plan: RM36 jENERAL BUSINESS SALES-PA/OH Job Group: 5 OFFICE AND CLERICAL Total Employees: 296 Total Total Native Factor Female Minorities Black Asian American Hispanic Weight Avail Ext Weight Avail Ext A vail Ext Avail Ext .4vai7 Ext Avail Ext Population in Labor Area 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Size of Unemployment Force 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Work Force in Immediate L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Requisite Skills in Immediate 0.000 71.35 0.00 0.000 13.51 0.00 11.67 0.00 0.66 0.00 0.11 0.00 1.01 0.00 Requisite Skills in Recruitment 0.500 71.35 35.68 0.500 13.51 6.75 11.67 5.83 0.66 0.33 0.11 0.05 1.01 0.50 Available in Organization 0.500 82.20 41.10 0.500 21.47 10.73 20.79 10.40 0.14 0.07 0.00 0.00 0.54 0.27 Training Institutions 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 In-IIouse T raining 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Seeking Employment in L.A. 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Applicable 0.000 0.00 0.00 0.000 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total Weighted Availability 76.78 17.49 16.23 0.40 0.05 0.77 Current Utilization 82.77 20.95 19.26 0.34 0.00 1.35 Underutilized (80% Rule) No No No No Yes No Human Resources Section SUPPLEMENTAL INFORMATION OUTREACH EFFORTS: Verizon supports various activities that are designed to increase the flow of minority and female applicants and to strengthen their socioeconomic status. Verizon supports programs and collaborative initiatives that help improve the literacy rate in our communities, enhance development of individuals to serve as productive members of the workforce and strengthen community development through the use of technology. Some of these programs are Verizon Reads (to improve literacy skills), Verizon Works (to enhance job skills), and Verizon Connects (to help bridge the digital divide). www.verizon.com/foundation QlWrt - V] L^| fi: 0 .£ •vu-v. hcni:/Aaund»afi.vereon.c«V r.j g} Go ;.»4 * u« O •^Engliih | EjpsAol Verizon Foundation n+tWttks A'r ’ Requests Fdi Riopoeoh SH» S»n
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HkHIXMlv Outz mwm *o Verizon cuds ntormatlon ivcrnotog. am wort loreo Oevebpmrt prolans to v .>«7, <*at tar conrufiftes Wlil.wlY.o'VMSPIJi ■ Scwortlng me enarts or du wtccyeet *,vi i*f nr. K?*** Prsupi rrWctvro pm end v^ntsernm CeMxatetlw Love el uret^xt r» VokimemlemWtrhUv vT-jf XiTtrrXiSy, yrVr^ 'Vf»rtori -V.j^JrBirri >*->g [-% iirw Program conirorts oomeillc viotence rrcrtrepec v^vrycrvtio win lechncMgy eeUione -.WjrSjer (« sonietreig trwv eve. V*ne emsDreinj tome rotfi «vtm ere aang reel thryt i:\Mki sonmcN. no 4D 0 Internet Verizon seizes every opportunity to utilize the Web to aid the community. Verizon Foundation's Web site has won honors from the Council on Foundations and the Communications Network, a nonprofit organization that promotes strategic communications as an essential part of successful philanthropy. The site, www.verizon.com/foundation, is the winner of a silver award for excellence in communications in the 2003 Wilmer Shields Rich Awards program. Verizon Foundation’s Web site includes grant guidelines, an online grant eligibility quiz and a technology-needs-assessment section to help nonprofit organizations apply for grants online. http://foundation.verizon.com/cybergrants/plsql/newsroom.story?x_language_flag=EN&x_newsjd=1317
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FouniWVmMutou venzon founoatnn Ortnts natK/mnde Lid f«sr £xcetot heuiwriltvAtihwl “We Believe in mveseng in our communiDes through strategic partnerships wrlti CwctkniBtfA.l'a) organizations mat support education and literacy, technology education, and health and human services.' sent vertzon Pennsylvania President end CEO James V. OTtouika.*Vertzon‘s grants continue to underscore our long-standing ; •• Appfy OnDtie: <• • eOrertt • elrarma goal of Improving me communiDes we serve and our commitment to providing eaetieni service to our customers' ; vottreme'n-Kro Recipients of mator grants In 3001 included • Boys & Ckts CM>s - Boys S Olds OuDs throughout the state participated in me Pennsylvania Community Vote grant comoeutton for e liiefacy programs for youths Eight clubs received grants totaling $330,000 to Sj Done O Hemet Financial contributions made through the Foundation are aimed at eliminating illiteracy, improving scientific research, and creating job opportunities. To highlight the importance of literacy, Verizon Foundation awarded $36,000 to three Pennsylvania literacy organizations at a ceremony at Veterans Stadium on July 21,2003 before the start of the Philadelphia Phillies-New York Mets baseball game. Jill Wagner, vice president of consumer marketing for Verizon, presented a check for $36,000 to Dean Phillips, a board member of the Philadelphia Young Playrights program, on behalf of three Pennsylvania literacy organizations - Tutors of Literacy in the Commonwealth (TLC), Clarion County Literacy Council and Alle-Kiski Learning Center. www.verizonreads.net/news/storv.asp7storv id=170 • vj- LSf| /-‘'SMrth V-f-FMrtM v?. g • i g]hnp://M«*..«arcenr«ia&.nec/r»w}Msri'.asti>Sto>yjd»m> 'J S 00 :‘K In ths N«w$ america’s literacy champion 3004 Prwi 2009 J n me newe 2002 1*140 2001 Vercen Fresart, SaSpOOlo C»g«r.cjLk«r« PHlhaa awMI Omm T/72/TO& uurmy at Lilsracy Challenges vernal £»r* Jwma *aaoa iaffraai a! tfasanaaa Slaaa'm Literacy Pariners PMILSOCIPMM— T> nlekligMIKa im^aiunM •< in.tjcv. Vanan Taaneatlan amaiaaO S3Q.DOO to ffcaa Paansatoaftij litarjev o^aaajt.am at Literacy Programs t o«r«rneny #1 VaMejiw mi mphl (hi Mill ff»* PruRi«»N«w i o* Mit 4*m*. * m" »• e^rtmenv. 1 blerecy Champions Veiczvn v*0«ip«*«A J«m«i C«H JIH fnar. vim *»•*«<•« «f ma»«On0 ler Vaoz«n> pt4Mn1«o a | Chock Into Uteracy d«** let 938.000(4 t)#** Phillip*, i bojr4 411h4 Phll*«4iphi* ravhtf PintanoMi prypui^. •4«4h4i* diwi^e P|hrtt»v4n*j «rp»n ; ^ ^4JI444rghl4 > 4gng #l«y v*«4dn f ««444ii©n I0T M*r 04JI444 22X300 gi4*9 wiiUng m«n th*n 9TO million t* 4©npr©fit ©ptnoitfi thil fdcui 44 lA»r»e»ng btfiee and oompvtai IHtfiady. tnNdilng MmmgnhiM (hrough Mohnal©^, and 044449 4 villttf ^| Done 0 Irtemet The Verizon Foundation also offers employees the opportunity to volunteer their time and provide a financial benefit to their community at the same time. Human Resources Section SUPPLEMENTAL INFORMATION RESOURCE GROUPS: Verizon’s Employee Resource Groups (ERGs) are affinity groups that promote personal and professional growth for employees with common interests. They are Verizon- supported, employee-run and organized groups that provide opportunities for employees to come together with co-workers who share a common set of interests, needs, or concerns. Established to promote respect for the uniqueness of each individual, these employee advocacy groups are open to all employees who support the goals of the particular resource group. Verizon currently has a total of ten ERGs. See the attached exhibits for a list of Verizon’s ERGs as well as highlights of activities of a couple of these groups, Women’s Association of Verizon Employees (WAVE) and the Hispanic Support Organization (HSO). http://hr.verizon.com/div comp/erqs.shtml (ERGs) http://eweb.verizon.com/companv/corpinfo/resource qrps/wave/doc/wave nov dec2003 dfwnews.pdf (WAVE Newsletter) http://www.hispanicsupportorqanization.orq/pdf/HSONews1103.PDF (HSO Newsletter) DIVERSITY COUNCILS : Each Line of Business (LOB) within Verizon has Diversity Councils, and numerous diversity-related employee resources including videos, activity kits and measurement tools. To ensure that diversity becomes an integral part of Verizon’s business, each line of business or business unit (LOB/BU) across the company is required to: • Form and activate Diversity Councils • Develop and implement specific diversity plans • Initiate mentoring • Evaluate results Although each LOB/BU develops a unique diversity plan, all must focus on the same six critical diversity components: 1. Leadership 2. Partnerships and strategic alliances 3. Employment 4. Economic development 5. Education / Mentoring 6. Communication employee Resource uroups ^ukusj i agv i ui Maht* prooross evmv riav Tue 3/30/04 ■WMHISIBIa jianaiRiiis veri on i eDirectory Search IKE O C H M R T a I '.L'nllT T ______i eHR Search l>- Company anti People j List: of Intranet Links Resources Featured Li Understand Diversity and Compliance Explore HR Access information about the company's commitment to AA/EEO/Compliance, Diversit Development and Leadership Initiative, and WorkLife initiatives. Diversity & Business Compliance - Employee Resource Groups (ERGs) Employee Resource Groups Employee Resource Groups (ERGs) are Verizon-supported, employee-run and organized groups that provide opp for employees to come together with co-workers who share a common set of interests, needs, or concerns. Esta promote respect for the uniqueness of each individual, these employee advocacy groups are open to all employe support the goals of the particular resource group. Currently over 12,000 employees are affiliated with an ERG. ERGs are an important asset to Verizon. By partnering with them, Verizon gains an increased understanding of t our multi-cultural workforce, changing customer base and the company at large. Through the years, ERGs have the company with guidance in the areas of marketing, advertising, branding, sales, strategic planning, recruitme sourcing, employee development, external partnerships and diversity awareness. In addition to supporting Verizon's business and diversity objectives, ERGs also support Verizon employees' prof personal goals and allow members to stretch their personal and business capabilities. Through networking, spec! initiatives, seminars, and conferences, ERGs promote personal and professional growth of employees, enhance c advancement, and provide a stronger sense of community within the company. The ERG Consortium is comprised of the leadership of each ERG. The Consortium comes together on a periodic t discuss common issues and themes as it relates to ERGs and diversity in Verizon. They work closely with the Wo Diversity and Employee Relations team to ensure continuity with company initiatives and their independent prog Consortium is under the leadership of Leona Punzi, Chair and Dora Torres, Vice-Chair. Please refer to the ERG G Guidelines for information on the formation and operation of ERGs and employee participation in ERGs. Verizon's Office of Diversity and Business Compliance recognizes the following 10 ERGs. Please visit their individ to find out more about each organization, or visit the Diversity Calendar for a listing of upcoming ERG events ; activities. Please see the 2002 ERG Annual Report for information on past events and accomplishments. • Asian Pacific Employees for excellence (APEX) June Jee, President • Consortium of Information and Telecommunications Executives (CITE®) Kevin Marshall, President • Disabilities Issues Awareness Leaders (DIAL) Michael Lione, President • Gay, Lesbian, Bisexual, and Transgender Employees of Verizon and Their Allies (GLOBE) Jeremy Ries, President http://hr.verizon.com/div_comp/ergs.shtml 3/30/2004 tmployee Resource uroups X U£,W • Hispanic Support Organization (HSO) Alex Toro, President • National Jewish Cultural Resource Group (NJCRG) David Bernstein, President • Native American People of Verizon (NAPV) Joanne Gray, Chair • South-Asian Professionals Inspiring Cultural Enrichment (SPICE) Manjula Thapar, President • Veterans Advisory Board of Verizon (VABVZ) David Thistle, Chair • Women's Association of Verizon Employees (WAVE) Janet Stevens, National Chair - vori. on itOI'-.' ••T-iCC h or.idcUHR http ://hr. verizon. com/di v_comp/ergs. shtml 3/30/2004 Welcome to WAVE k November/December 2003 Electronic Newsletter Inside this Issue Volume 1, Issue 6 | 2 Doreen Toben Shares Some Thoughts 2 VZ Exec in New Women’s Leadership Book Visit our website at 2 Marie Johns Honored for Contributions http://eweb. verizon.com/company/corpinfo/resour 3 Book Club Review/ROR Book Shopping Trip ce_grps/wave/index.shtmi\ 4 DFW Chapter Secretary Interview 5 Photos from December Networking Event 6 Your Career in a Downsizing Environment PRESIDENT’S CORNER Congratulations on a terrific year of accomplishments! I’m in awe of our tremendous strides and want to take the time to recap the highlights of the DFW WAVE Chapter. Through your efforts we have provided more than 800 Training and Employee Development System (TEDS) credits in 2003 for Verizon employees. This year alone, we have reached more than 600 participants. This was accomplished with 16 mentoring/brown bag luncheons, 12 monthly meetings, and 4 networking events. Your efforts continued the support of Brighter Tomorrows women's shelter with 16 career related workshops that you developed and taught. You made an impact on an estimated 80 individuals that completed workshops covering resume writing, interviewing, computer skills, and wardrobe. In addition to the workshops, an $11,000 Verizon Foundation grant for computer equipment and software was secured for Brighter Tomorrows. When we discovered that the local food banks were in low supply this past summer, you organized 18 Verizon buildings and collected $17,000 dollars of in-kind contributions! This filled all of the 3 Brighter Tomorrows food pantries and provided needed assistance to the North Texas and Irving Cares food banks. You generously supported the Scholastic Book Fair providing $5,000 worth of books for Reach Out and Read, the national WAVE literacy program. The two-day book fair, in eight Verizon buildings, was the largest single/collective book drive in Verizon’s history! It was equivalent to 20% of the 2002 Season's Readings book drive. The 1,200 books that were purchased with the proceeds were donated to the Parkland Hospital Pediatric Care centers at a special event featuring Daryl Johnston, former Dallas Cowboy! The DFW Chapter is recognized as a leader among the 12 WAVE chapters throughout Verizon and that is because of you. We want to thank everyone for their time and efforts spent on building and expanding our programs and activities. I salute each and every one of you! Wishing you the very best all year round! Julie Hartman DFW WAVE President November/December 2003 DFW WAVE Electronic Newsletter Issue 1, Volume 6 Page 1 of 8 VERIZON EXEC DOREEN TOBEN FEATURED IN SHARES SOME NEW BOOK ON THOUGHTS LEADERSHIP STRATEGIES Doreen Toben, Verizon’s CFO, spoke at the FOR WOMEN November 20th WAVE DFW monthly meeting. She indicated that she had been asked to speak from a personal point of view, which she said was difficult for her. However, she did let us know that Verizon is in Verizon's Jeannie Diefenderfer is among the women great shape overall, that we have the scale, scope executives profiled in a new book on strategies for the and ability to succeed, and that we need to think advancement of women in business. In "Real World outside the box. Leadership Strategies that Work," Diefenderfer, vice Toben attributes her own success to her parents who president of Network Operations Process Assurance, helped her develop a strong work ethic. They were shares her experiences during 19 years in the telecom from Europe, and she herself was bom in Curacao. industry and talks about strategies that can help Toben went on to say that the balancing act between women advance into leadership positions. family and work is a difficult one, and that we have to Diefenderfer stresses leadership attributes such as networking, communication and mentoring. decide what sacrifices we are willing to make. She chose to sacrifice aspects of her life that did not "Positive energy, a good attitude, the ability to get the involve her family and her work, and she is thankful job done, delivering on your commitment, creating that her children turned out well. relationships laterally and effective interpersonal skills There are a lot of opportunities today. Toben said are important for women who want to advance in business," said Diefenderfer. that when she started, women held fewer upper management positions; today they hold 31% of Top executives profiled in the book also include women senior management positions. These numbers leaders from IBM, Hewlett Packard, Prudential, and reflect the business world in general. However, if you Principal Financial Group. Copies of the books can be really want to learn about the business that drives ordered at www.almec.com. Verizon, Toben said that Network Operations is the place to go. However, wherever you go, you need to be able to work with people. Suggestions and recommendations that Toben MARIE JOHNS HONORED FOR voiced for our consideration: CONTRIBUTIONS TO BLACK COMMUNITY 1. Results count. Marie Johns, president of Verizon Washington, D.C., 2. Use and develop your abilities. People who recently received the Corporate Responsibility Award have ability and choose not to use it are not from the Black Women's Agenda, Inc., a national desirable. advocacy organization for black women. Johns was 3. Mentoring is a wonderful tool, but results still honored for her contributions to the black community in matter. People who perform are the ones who the areas of education, health and economic are wanted. development. The organization also noted her efforts 4. Speak your mind. It is a tough thing to do, and to strengthen the infrastructure and technology in the it can hurt you; but you have an obligation to nation's capital. speak up when it is the right thing to do. There is no need to be rude, but you have to know Johns is a trustee of Howard University, a director of your facts. the D.C. Chamber of Commerce, co-chair of the 5. Toben acknowledged that people who worked District's Youth Investment Council and the founding for her helped her to get her promotions. In chair of the Washington D.C. Technology Council. For turn, it is important to help them to develop additional information about the Black Women’s their potential. Agenda, Inc., visit their site at www.biackwomensaqenda.ora. Toben concluded by answering a variety of questions from the audience. The —Submitted by Rosemarie Stevens, Black Women’s Agenda, Inc. rosemarie.stevens&.verizon.com. Aavocairig, Secirirp. P/ciecis-g ire Rior^so? Slaci’Jfemen Since 157? November/December 2003 DFW WAVE Electronic Newsletter Issue 1, Volume 6 Page 2 of 8 DFW ROR SCHOLASTIC BOOK WAREHOUSE SHOPPING TRIP WAVE BOOK CLUB REVIEW Good To Great by Jim Collins is the current book that WAVE DFW Book Club is reading. The book review will be on Tuesday January 27, 2004 to discuss and share different views of the book. This event will take place at 600 Hidden Ridge in Room HQE02LO9, Irving, TX, from 11:00 AM to 12:00 PM (CDT). The call-in On December 2, 2003, members of the DFW WAVE number is 212-579-2704. Reach Out and Read (ROR) committee accompanied members of the Parkland ROR centers to the Scholastic For additional information regarding the Book Club or Book Warehouse in Arlington, Texas. The purpose of the to become more involved with this group, contact Anita visit was to allow the Parkland representatives to redeem Anderson at 972-718-5539 or Tekisha Slack at 972- the book fair profits earned by the DFW WAVE ROR 791-5212. team in September. The Parkland team had a wonderful Synopsis of Good to Great time redeeming the book profits and shopping for the The findings of the Good to Great study will surprise books that were needed in their centers. The shopping many readers and shed light on virtually every area of trip resulted in 1,237 books for the Parkland ROR management strategy and practice. The findings centers. include: Those in the picture above (from left to right) are Sandra • Level 5 Leaders: The research team was Howard and Tanya Mahoney from Parkland's ROR shocked to discover the type of leadership required Centers, Mary Arocha, Cyndi Martinez, and Nancy to achieve greatness. Swope from DFW WAVE ROR Committee. Not pictured • The Hedgehog Concept (Simplicity within the are Sandra Howard from Parkland and Kelly Bratcher Three Circles): To go from good to great requires from DFW WAVE. transcending the curse of competence. Reach Out and Read is WAVE'S national literacy • A Culture of Discipline: When you combine a program. “ROR programs seek to make early literacy a culture of discipline with an ethic of standard part of pediatric primary care. By following the entrepreneurship, you get the magical alchemy of ROR model, physicians and nurses counsel parents that great results. reading aloud is the most important thing they can do to • Technology Accelerators: Good-to-great help their children love books and to start school ready to companies think differently about the role of leam." If you're interested in getting involved in the technology. DFW's ROR effort, please contact Nancy Swope at • The Flywheel and the Doom Loop: Those who nancy. swope@verizon .com or Ruth Spearman at launch radical change programs and wrenching [email protected]. restructurings will almost certainly fail to make the leap. Author Description IT’S TIME TO RENEW YOUR MEMBERSHIP! Jim Collins is co-author of Built to Last, a national It is time for WAVE'S Annual Membership Renewal Drive. bestseller for over five years with a million copies in We hope you will take a few moments to complete the print. A student of enduring great companies, he membership application soon and continue to stay serves as a teacher to leaders throughout the involved in WAVE through 2004. Together we create a corporate and social sectors. Formerly a faculty powerful collective that cares about nurturing our member at the Stanford University Graduate School of Business, where he received the Distinguished personal, company, and community development. Teaching Award, Jim now works from his management Contact DFW WAVE'S Membership Director, Renetta research laboratory in Boulder, Colorado. Bailey, at 972-718-7443 or [email protected] for the membership form and any additional information. November/December 2003 DFW WAVE Electronic Newsletter Issue 1, Volume 6 Page 3 of 8 INTERVIEW WITH TONI THOMPSON— of networking. It has given me more confidence in how I DFW WAVE CHAPTER SECRETARY manage my workgroup and my life. To have the opportunity to hear Verizon senior women leaders speak, Q. As a Verizon employee, why would I want to be such as Doreen Toben last month, and their philosophies involved with or join WAVE? on work and life management help validate the job I am R. I have found it to be a wonderful way to network doing with our younger talent to get them career pathed with other women within Verizon who share the same in the right direction. career goals and vision as I do. It helps to validate Q. Tell us about a memorable WAVE event or what you are doing in the way of employee involvement that had a big impact on you. development, to see it is in line with others. And there R. I attended a multi-council panel of Verizon women are so many levels of participation available to the from various ERGs. The women on the panel were ERG membership. presidents, board members, and etc. all very bright, For example, WAVE provides monthly educational talented ladies. They took questions from the moderator opportunities that include monthly meetings and and then from the large crowd that had come to monthly mentoring circles. Both feature internal and participate and stayed for networking after the event. external speakers of interest. We have several major networking events throughout the year as well. These ladies impressed me with their intelligence, humor, and warmth. They gave of themselves and shared their If community service is where your heart lies, we also partner with Brighter Tomorrows, which is a local knowledge. It was possibly one of the finest examples I have seen of people coming together to share of shelter for women. Our members developed and led computer workshops at the shelter with sixty themselves. participants completing the course! Q. Tell employees something distinctive about Our Outreach Committee sponsors food drives at WAVE that makes the group unique. various times of the year. The last drive was this R. I've belonged to other ERGs within Verizon and they summer when 18 VZ buildings participated. $17,000 of all are unique in one way or another. But for me, WAVE in-kind contributions were collected. The committee is all about taking care—of ourselves, of our community, distributed 1,500 pounds of food to 3 local recipients: of one another. To be sure, we feed and nourish not only Brighter Tomorrows shelters, North Texas Food Bank, our careers but our souls as well so we can offer the best and the Irving Cares food bank. of ourselves to one another. Reach out and Read is the National WAVE literacy Q. Please share your thoughts regarding what has program. WAVE recently held a scholastic Book Fair in worked for your career development that WAVE 8 VZ buildings. $9,700 was collected in book sales members might be able to use in their own career resulting in a book profit of $4,900 for the DFW ROR development. center. The DFW Chapter also sponsored the local Susan G. R. Find a mentor, either officially or unofficially, someone Komen Race for the Cure in 2003. As you can tell, that will coach you as needed, that you can bounce WAVE virtually has something for everyone. things off of and that most importantly will be honest with you. I've had several excellent mentors throughout the Q. How has your involvement in WAVE (and/or years and the lessons I’ve learned from them still apply WAVE DFW) leadership assisted you personally? today. If there's someone whose managing style you R. I have gained more confidence in public speaking. admire, ask them if they'd be interested in mentoring you. And as WAVE DFW secretary, my note-taking ability You won't be sorry. Remember, it's our jobs to make has gone through the roof! I was sorely lacking in that sure we prepare our young people to take over the department but have learned through trial and error the business for us when we leave. And we are happy to do best way for me to take notes that are accurate and so. readable. I have also made several good friends that I would not have had the opportunity to meet if I had not Q. Please share what you use to balance your career become a member. Of that I am grateful! and personal life. Q. How has your involvement in WAVE (and/or R. I work very hard at my job. I love what I'm doing but I WAVE DFW) leadership assisted you tend to sometimes let it overshadow my personal life. professionally? When I feel that happening I'll jump on a plane and meet friends or family somewhere for a long weekend and R. It has opened several doors of opportunity that rejuvenate. Play hard. Go to the beach, go camping, go would not have existed had I not gotten involved. I to the mountains. Anywhere and anything that is not have helped in the coordination of two WAVE National related to the job. Locally, I'll call friends and plan dinner Conventions, meeting lots of bright Verizon women out to catch up, or a day of shopping and lunching. along the way. I cannot stress enough the importance Never forget how to play. November/December 2003 DFW WAVE Electronic Newsletter Issue 1, Volume 6 Page 4 of 8 DECEMBER 4 N NETWORKING EVENT 4 " i* r W %'f LVr^ ' Jennifer UJIman, Barb Wise, and Rosemarie Stevens November/December 2003 DFW WAVE Electronic Newsletter IS! ^volume 6 Page 5 of 8 DFW WAVE UPCOMING NETWORING MANAGING YOUR CAREER IN A ACTIVITIES & GENERAL MEETINGS DOWNSIZING ENVIRONMENT Nancy Philabaum, Director - Workforce & Leadership Initiatives, began the October DFW WAVE session with information concerning the voluntary separation package. As of the date of this meeting, approximately 200 people per day had indicated their intention to leave Verizon. She stated that the HR department and management in general were primarily concerned with the loss of talent. Philabaum told us that she had spoken to Ezra Singer, WAVE Mentoring Circle Executive Vice President - Human Resources, who had the Tuesday, January 13, noon to 1 PM following recommendations for those who remained after Location: Mary Cleveland Room, Dallas Contact Center, November 21: 9999 Technology Blvd. 1. Be excellent at what you do. Speaker: Sara Melltnger - Exec Dir - HR Benefits Delivery 2. Maintain a positive attitude. Contact: Nancy Philabaum 972-718-4221 3. Take on new projects. Philabaum also advised that the outstanding r6sum$s are the WAVE Computer Literacy Workshop ones that are short and concise. Benefits Brighter Tomorrows Saturday, January 18, 10:00 AM to 1:00 PM Shawn Angelle, Vice President, Pacific South Central, Location: Irving Public Library, 801 W. Irving Blvd, Irving, TX Enterprise Solutions, followed Philabaum with stories from her Contact: Mona Valentine 972-718-5029 career of 19 years with GTE/Verizon. Angelle learned early that she wanted change in her career and that only she could make WAVE Monthly Meeting those changes. She shared her five keys to success: Thursday, January 22, noon to 1 PM 1. Networking Location: East Auditorium, 600 Hidden Ridge 2. Mentoring - others as well as finding a mentor Speaker: Janet Stevens - VP - Verizon Directories 3. Taking the initiative Contact: Pat Parker 972-615-8384 4. Taking risks 5. Developing the ability to merge your skill set and apply WAVE Resume Building Workshop what you have learned to new tasks, different Benefits Brighter Tomorrows & Irving Cares opportunities Thursday, January 23, 7 to 9 PM Location: 440 S. Nursery, Irving. TX Angelle then described a few major changes in her career. Contact: Mona Valentine 972-718-5029 First she developed an internal customer network and learned to leverage those relationships by letting them know she was WAVE Book Club Review, “Good to Great” interested in other things. Later she was asked to consider a Tuesday, January 27, 11 AM to noon job she really did not want; fortunately, she ran into an old Location: Room HQE02LO9, 600 Hidden Ridge, Irving, TX friend beforehand. As a result of that encounter, she was able Contact: Anita Anderson 972-718-5539 or Tekisha Slack at to move into a job she preferred. The prior relationship she had 972-791-5212 developed had resulted in a better opportunity. Peer networking is extremely important. The people with whom WAVE Interviewing Skills Workshop you build relationships can tell their bosses about you, Benefits Brighter Tomorrows & Irving Cares especially when an opportunity becomes available. Angelle Thursday, January 30, 7 to 9 PM acknowledged that it is more difficult to build relationships in Location: 440 S. Nursery, Irving, TX today's environment, but it is still necessary. Being remote from Contact: Mona Valentine 972-718-5029 your peers should not get in the way of building relationships; WAVE Monthly Meeting and. when you do meet face to face, make that meeting count. Thursday, February 20, noon to 1 PM Angelle encouraged us to take responsibility and to take risks. Location & Speaker: TBD We should not hesitate to make a lateral, developmental move Contact: Pat Parker 972-615-8384 if it helps us develop another skill set. Although the current environment with all the changes and increasing workload may WAVE Computer Literacy Workshop be ugly for a while, we need to be able to work through it with a Benefits Brighter Tomorrows positive attitude. We still have to be able to deliver results. Saturday, February 22, 10:00 AM to 1:00 PM Location: Irving Public Library, 801 W. Irving Blvd, Irving, TX —Submitted by Rosemarie Stevens, Contact: Mona Valentine 972-718-5029 rosemarie.stevens(d)verizon.com. November/December 2003 DFW WAVE Electronic Newsletter Issue 1, Volume 6 Page 6 of 8 ************************* SAVE THE DATE ************************* Women’s Association of Verizon Employees Presents * * * The WAVE National Conference * * * “A Proud Past, A Promising Future" CpmmernoraUngWrAyE’s^Syear^fstory Wednesday and Thursday, May 12-13, 2004 Park Plaza Hotel 64 Arlington Street Boston, MA Watch for More Information & Details in the Coming Months The Boston Women’s Memorial Artist, Meredith Bergmann November/December 2003 DFW WAVE Electronic Newsletter Issue 1, Volume 6 Page 7 of 8 2003 DFW WAVE 2004 DFW WAVE ELECTION RESULTS BOARD MEMBERS Below are the new members of the DFW WAVE Board: Name & Title ,'P6sitibn^';;:"^' President - Nancy Swope Julie Hartman President Vice President - Mary Arocha Nancy Swope Vice President Treasurer - Ezh Franco Lynda Hardeman Treasurer Toni Thompson Secretary Secretary - Tekisha Slack Jan Beardslee Director-at-Large Membership Director - Renetta Bailey Mary Jane Johnston Director-at-Large Fundraising Director - Sylvia Work Janet Stevens Director-at-Large Denise Johnson Community Outreach Program Director - Monthly Meetings - Pat Parker Director Community Outreach Director - Mona Valentine Paula Johnson Fundraising Director Rebecca Pack Membership Director Kelly Bratcher Membership Director- Building Coordinator Nancy Philabaum Mentoring Director Jennifer Ullman Public Relations Director Ann Jalbert Program Director- From all the DFW Monthly Meetings WAVE board members Anita Anderson Program Director - and volunteers, we Networking and wish you a wonderful Professional holiday season and a Development truly happy new year. Newsletter Contacts Jennifer Ullman, DFW WAVE PR Director Lead Editor for this Edition: Marie Bloechle Editor’s Comments We hope that you enjoyed reading this DFW WAVE Newsletter. We welcome your comments and suggestions about this publication. Please send them to [email protected]. Copies of the DFW WAVE Newsletter will also be available on the WAVE website at http://eweb.verizon.com/companv/corpinfo/resource qrps/wave/index.shtml. National WAVE Mission Statement: To provide leadership in developing and advancing all women, to work as a catalyst for change in response to gender issues, to represent our membership in a manner that benefits all employees and contributes to corporate goals. Invitation for Articles! The next bi-monthly newsletter is underway. If you're interested in writing an article or have an idea for one, please contact [email protected]. Submission deadline is February 3, 2004. Send us your newsl If you have changed jobs, etc. or would like to share some noteworthy news with the DFW WAVE Community, please contact [email protected] and we will consider your submission(s) for the upcoming newsletter. DFW WAVE Newsletter is published bi-monthly by the DFW WAVE Chapter. It is a member service from DFW WAVE and is distributed to the DFW WAVE membership at-large. Copyright 2003 DFW WAVE. Copying or distribution in whole or in part is welcome, so long as this notice is included in November/December 2003 DFW WAVE Electronic Newsletter Issue 1, Volume 6 Page 8 of 8 HSO National Newsletter able, to be possible, and the ability A Message From to perform, we definitely have Your President lived up to our theme. In addition this theme supports the HSO’s By Gail Z. Cardona mission and goals. Each chapter then developed their own business Dear Colleagues, Friends, and plan. Members, The HSO now has two signature It is with great pride, excitement projects. In partnership with the and some sorrow as I write my Verizon Foundation and Habitat last “Message from the President” for Humanity, to date we have as my tenure quickly comes to an built 14 homes and will continue end. First, I want to thank all of to build homes every year, in each you for allowing me .to be.part of one of our chapters. In addition, the HSO E-Board, the leadership and in partnership with The team of this wonderful Verizon Literacy project and the organization. League of United Latin American As I stepped into the role of your Citizens (LULAC), we are President just two short years ago, participating in various literacy I remember the challenge I had programs in schools across the ahead of me, which was keeping country. To date we have raised .the great reputation that we earned and purchased over $7,000 worth on a continuous upward trerid. of books in support of Verizon’s We hadlo continue wonderful literacy commitment. programs for our,members, the •'Over the last two years we have communities where wejive, work, grown by two chapters. We have and as always continue to brand an Advisory Council made up of Verizon in a positive light. HSO E-Board members and I think we as an organization various LOB leaders. Our contiiiued tp break our own glass mission is to keep the dialogue ceilings and raised our bar of open and to address our common excellence year over.year. As I goals and objectives. For the first began my presidency one of my time in our history the HSO first challenges was to create our E-Board participated in a two-day two-year business theme. With Board retreat and Leadership the help and support of Larry training, developed and led by Grant, Vice President -Finance, Howard Jackson, of Jackson and the E-Board created our two year Associates. business theme, PODER, which* We now offer over 90 mentoring -’stands for “A Powerful circles nationwide to our ■ Organization Dedicated to the ; - members. For the first time an Empowerment and Development ERG was recognized, and of its members that enables received a Verizon Excellence Verizon to Reach its full Award, and'that was we, the HSO, potential”. For our non-Spanish due to pur hard work and . .speaking members and colleagues, accomplishments and our the word PODER means, Power, leadership in, and commitment to Force,. Can do, Strength, to be diversity. I am very proud of our November 2003 HSO National Newsletter new initiatives and achievements collective vision, and once again The; ntamtijty over the last two years. thank you for allowing me to lead. e&liliateeirattiiQni I would have never been able to Tteanti accomplish the above without the help, support, and dedication of a wonderful leadership team, your E-Board, and the eight region boards. In addition, they could CUSTOMER RELA TIONS What is Verizon’s Diversity not have accomplished what they EXECUTIVE RECEIVES Collaboration Team? This team within Verizon, is headed by did without your support. We PRESTIGIOUS DIVERSITY Sharon Beadle, Director, will only continue to be successful HONOR as a result of the commitment and Workforce Diversity and Communication, and has hard work of our members. You Orlando Montan, Vice President- are the ones building the homes, representatives from Corporate Customer Relations in National Sourcing; Human Resources, and reading to the children, and Operations, was recently selected leading and participating in the including University Relations as a 2003 Career FOCUS Eagle and Recruitment, EEO/AA, HR circles, and doing all of the other Award winner. wonderful things that make us Communications and ERG such a strong organization. The honor is bestowed upon Consortium; Retail Markets, Hispanic/Latino and African- including Multicultural As we move forward, as always, I American business professionals Marketing, Multi-Lingual challenge each and every one of who have helped to change the Channels, Media Services, you to be the best HSO member face of leadership in corporate Marketing Services, Brand and employee to our great America. Identity, Corporate Advertising, company. We face a new and Media Services; Public Affairs exciting year as our company The National Eagle Leadership and Corporate Communication, continues to change. As a result Institute (NELI) and Career including the Foundation, Media of the management and associate FOCUS Magazine selected Relation, Employee offers, there will be fewer of us, Montan from among dozens of Communications and Community so our individual and collective nominees. He distinguished Affairs; and Public Policy and contributions will be that much himself for being involved in External Affairs, including, more critical. The challenges will Verizon programs that promote Strategic Alliances, Community continue as competition becomes economic development, Relations and External even greater. Continue to coach, community outreach, corporate Communications. In short, any nurture and support one another. citizenship, and continued group whose responsibility Share your talents, experiences business growth. touches on diversity. and ideas. And of course, continue This team serves as: to work for an environment of Montan will receive the award at a inclusion. ceremony in November in Beverly • A single point of contact for As I leave the Executive Board I Hills; Calif. Verizon spokesperson sharing and evaluating look back and I am very happy James Earl Jones received the diversity opportunities; with the legacy I leave this organization’s Lifetime • A facilitator of organization. As I have expressed Achievement Award in 1997. communications among all to so many of you, I was so proud departments related to and honored to be your president. To learn more about NELI, go to diversity activities; their Web site at • A conduit to align diversity As the holidays are quickly http://www.neli.net. activities and share best approaching I want to wish you practices; and, and yours a very blessed, holiday • A clearinghouse to eliminate season, continued success in our duplication of efforts related to diversity activities. 2 November 2003 HSO National Newsletter The objective of the Diversity Florida: HSO MEMBERSHIP Collaboration Team (DCT) is to PROCESS Vice President - Alicia Trigo develop an informational process By Maria Cabeias to streamline all diversity external requests received by the various Treasurer - Sandra Lopez/ As members of HSO, all of us Verizon groups. These requests Paul Palacios should be aware of how our may include sponsorships, Membership Process works so advertising, participation in Mid-Atlantic: that when approached by a events, etc. prospective member you will be Vice President - Eric A. Santos able to share our process. The efforts of this team add value by minimizing the bureaucracy of Treasurer - Victor (Manny) Melendez The HSO Membership Process handling external requests and provides our new members with a maximize our use of resources. New England: “Welcome Package” from the Please reach out to the team President - Emilia R. Lopez-Fleming Executive Board. This “welcome whenever the opportunity arises to package” includes pertinent ensure that we maximize on this Secretary - Gretchell De La Cruz information regarding the Board, valuable resource committed to the eight Chapters with their meeting our diversity goals! New York: Board member information, as well as descriptions of the many President - Marc Soto committees available to our members for participation. These ELECTIONS UPDATE Secretary - Vanessa Toro-Espinal committees provide avenues for By Al Torres Potomac: growth development where our REMEMBER TO VOTE! members can strengthen skill sets. Vice President - Maria Olivas/ It’s that time of the year to vote Here is how our membership for the candidate of your choice! Alicia Pelaez Milton process works: This is an opportunity to be an Treasurer - Maria Mercedes Leister 1. New member sends active part of an organization that membership form and check continues to contribute to the North Texas: to Maria Cabezas; success of every Hispanic in 2. Upon receipt of membership Verizon. Vice President - George Mendiola/ form and check, new There are several offices open for Gabe Rodriguez member’s info is keyed into election this year and the the HSO database; following are the candidates Treasurer - Ada C. Lawniczak 3. New member receives email running: notification of receipt of A special Elections Information membership form/check as Executive Board: Package and Voting Forms has well as the welcome package been sent to all members. If you President - Alex Toro (NY) from the Executive Board (via have not received, please call Al Maria Cabezas). A cc is also Secretary - Elizabeth Garivay Torres (212-395-4250) or you can sent to the Chapter Region (Texas - North) send an email President as well as the ([email protected]. chapter membership California: representative in the region Please keep in mind that you that the member will reside in. President - Leticia Solis need to be an active and up-to- date paid member in order to The Chapter President then Secretary - Clara Cordova vote. follows-up with information on the Chapter’s activities, opportunities for participation, 3 November 2003 HSO National Newsletter HSO pin, etc., to the new please let me know with a donation of $1,000 to help member. Your chapter [email protected]. support these talented young representatives are; Gracias! people as they keep the beautiful music of our culture alive. The HSO CA Community Your Chanter Representatives Outreach Committee gave the CA Vacant children of the Ballet Folklorico a FL George M array 813.664.6000 red Verizon Lunch Carrier to MA Rose Kimball 610.941.5802 thank them for their charming NE Rafael Agredo 617.342.0288 performance. Maria Elena NY Elsi Pacheco 212.890.2087 Miramontez and Francisco Juarez NT Rebecca Garcia 972.172.6688 were winners of the best PO Mary Leister 202.392.4187 traditional Latino attire contest. WT Gil Hernandez 325.947.0152 California 4. Renewals will also receive an By Leticia Solis Verizon HSO - CA and LULAC email notifying them of - Partners in Participation Since its establishment, the HSO By Cristina Villasenor receipt of payment; California Chapter has 5. accomplished several remarkable Approximately 1,800 walkers milestones. Several HSO turned out for the “Leukemia & Reminders will be emailed to signature projects have been Lymphoma Society’s Light the all members. implemented successfully like Night Walk” at Edison Field on Habitat for Humanity, the These simple steps welcome our September 21,2003. The Light new members into the HSO and LULAC Literacy Campaign and the Night Walk raises funds for provide the information on the Kindercaminata. the research and treatment of HSO that a new member requires We now have over 200 members blood cancers. There were 38 on in order to be able to take and are still growing! our team. We carried two banners. advantage of the many One read, “ Make it Happen/Make We have offered our members Progress Everyday” - Verizon and opportunities that the HSO opportunities to be mentored, to provides its membership. the other was the “ Hispanic network with Verizon executives, Support Organization Banner”. HSO opportunities allow you to and have provided the avenues develop your skills by through which to give back to the The Verizon Team total for the participating on various Latino community. With your Edison Field Light the Night committees and events that take assistance and commitment, the Walk is $4,620. The Tri-County place during the year. So California Chapter will continue Verizon Team total is $9,740. We REACH OUT to your Chapter to prosper. hope to see more of our members there next September!! representative AND GET Thanks for your support! INVOLVED to ensure the continuing success of the HSO; an Hispanic Heritage Month Verizon Latin Music Festival organization that develops, by M. Pena-Arnaui educates and promotes the growth Celebration >16 de Septiembre of all Hispanics at all levels. ByM. Peiia-Arnaut Latino Music sensations Pablo Montero, Charlie Zaa and Los Please visit the Hispanic Support HSO CA and the MSSC Pinguos performed to an Organization website to keep sponsored a delightful Hispanic enthusiastic audience at the abreast of activities. The website Heritage Month Celebration at the Wiltem theatre in Los Angeles on address is: Santa Monica Multilingual Center July 26, 2003 as part of the hnp://www.hispanicsupDortorgani on September 16, 2003. Verizon Summer Music Festival. zation.ont/. If you have any HSO CA presented the San One thousand dollars was raised questions regarding the process, Fernando High Mariachi Group by an HSO Charity auction of a or the status of your membership, VIP Package of Verizon Latin November 2003 HSO National Newsletter Music tickets, VIP reception and Luis Avalos, celebrity guest then, much has happened. In my Verizon gift bag which included a speaker, concluded the program new position as Chapter President, Pablo Montero CD. with a reading session to the kids I have been fortunate to work with in the school library. two HSO leaders, Edwin Mendez The money raised by the auction and Michael O’Rourke (both past was donated to the San Fernando With this gift from Verizon and Chapter Presidents) who have High School Mariachi music HSO CA continuing support, the contributed tremendously to my program. San Fernando High has lightbulbs will shine brightly for a professional development. In a 97% Latino enrollment and is long, long time! addition, I’ve seen firsthand and located in the Verizon footprint. dealt with the challenges that the organization has had to face and Antonio Villaraigosa Day of California HSO Mentoring overcome. Community Sendee - Committee - September 2003 By Jennifer Naranjo What really amazes me is the With four active Mentoring creative minds and energy of our It was another hot Saturday in Circles and a new one being members. I have been fortunate to June, but that did not keep HSO formed in the Long Beach area, witness the endless talents of our members from participating in the the committee is meeting 2003 members at the many events for Antonio Villaraigosa Day of objectives. the chapter that I’ve been honored Community Service. Our HSO Mentors include: to host. I’m proud of and humbled Stephanie Pearson - Vice President to have seen so many of you in The event was a kick-off to action. Antonio Villaraigosa’s swearing- -Services Organization in as L.A.’s 14th district Gary Graham - Executive Director - Customer Implementation Support Becoming Chapter President was councilman later that evening. Ty Maxwell- Director Customer - an unexpected honor, but I Mr. Villaraigosa thanked all of us Response welcome it with open arms and I for giving back to our Fred Camera - Director * Operations thank all of you who have communities and took the time to supported me since the inception meet the Verizon team and pose The Mentoring Committee is for a few photos. responsible for the recruitment of of the HSO Florida Chapter. HSO volunteers, establishing relations has become my extended family Myma Pena-Amaut, Verizon’s with key Verizon leaders. The and network. team lead, distributed the shovels, committee has the responsibility trash bags, and other cleaning to identify mentees and monitor The Florida chapter has been able supplies as we prepared to work progress of the mentoring circles. to grow more than 100 members, along Colorado Blvd. The team For those interested in getting hosting numerous events, building members included Leticia Solis, more information or participating a reputation in the region and Joan Cude, Jennifer Naranjo, and in a circle, please contact one of creating a stronger partnership Maria H. Perez. We were proud to the following individuals: with the other ERGs in the region. represent Verizon and we had a Lidia Pcfta-(805) 372-6884 great time doing it! This coming year will be Lupe Weber - (562) 622-5076 challenging for all of us with the Turning on the Light Bulbs - Manny Fernandez - (909) 868-1501 reorganizations that are taking By Emilio (Manny) Fernandez place, but each members input and involvement is vital to the On September 16, 2003, chapter’s success. If you would Edison Elementary (school like to get more involved with the nickname is the “Lightbulbs) in chapter, learn about mentoring Long Beach was the proud Florida opportunities or have ideas and recipient of two computer- By Juana Morales suggestions for activities for the chapter, please feel free to contact learning stations with free Internet It has been a year and a half since access donated by Verizon as part the first initial meeting of the me or e-mail the HSO FL Board of Hispanic Heritage Month. at [email protected]. HSO Florida Chapter and since Take care and happy holidays! 5 November 2003 HSO National Newsletter Hispanic Heritage Celebration to community service Joshua House - Tampa By Juana Morales involvement. The Chapter The HSO FL Chapter donated recently presented a check for $2,500 this year in an effort to The chapter’s 2nd Hispanic more than S4100 at the Hispanic support the Joshua House. Heritage event was held on Heritage Event of Florida. October 9th, 2003 in Temple The Joshua House provides Terrace, Florida. It was the largest Hispanic Scholarship Fund emergency shelter care and event that the chapter has held up By Alicia Trigo residential group care services for to date. The Event opened with The HSO FL Chapter donated abused, abandoned, and neglected salsa lessons and the DJ was one $2,500 to the Hispanic children. of our very own chapter members. Scholarship Fund (HSF) this year. The funds will be awarded to a Operated by the Children’s Home The event proceeded with a check local Tampa Bay Hispanic Society of Florida, this safe, presentation of more than $11,000 student. nurturing environment helps to four not-for-profit children heal from the pain organizations: Habitat for HSF is the nation’s leading they've experienced in their young Humanity, Joshua House, organization supporting Hispanic lives. Hispanic Scholarship Fund and higher education. HSF was Young Readers Program. The founded in 1975 with a vision to Joshua House is the realization of audience was treated to strengthen the country by a dream of concerned citizens motivational speeches from Frank advancing college education committed to giving abused Sanchez, a prominent Hispanic among Hispanic Americans, the children a safe haven. The Leader in the Tampa Bay fastest-growing segment of the beautiful country setting of our 5 Community, and Oscar Gomez, U.S. population. spacious homes, just minutes the Vice President-Diversity and north of Tampa, provides a safe Business Compliance. In support of its mission to double haven for up to 60 children. the rate of Hispanics earning The Hispanic Heritage Committee college degrees, HSF provides the put on a great event and Latino community more college Young Readers Program at the volunteered several hours of their scholarships and educational Tampa Bay Elementary School time to help make the night a outreach support than any other great success! organization in the country. The Young Readers Program is an after school reading program Community Outreach Headquartered in San Francisco, geared to elementary school age HSO-FL - Habitat for HSF has opened regional offices Hispanic Children. Humanity Project in Southern and Central By Elvis Rodriguez California, the Southwest, the The program helps develop a love Northeast, the Southeast, and the of reading through an incentive- Thanks to the Florida HSO based curriculum. One of the members support of Habitat for Midwest. In addition, HSF Humanity (HFH), a Tampa area launched the Washington, D.C.- selected schools is the Tampa Bay Elementary School. Hispanic family knows there's no based Hispanic Scholarship Fund place like home. May 17Ih marked Institute to generate public partnerships in support of its The program was kicked off this the day that volunteers from past September. Members of the Verizon’s Hispanic Support work. During its 28-year history, HSO FL Chapter attended this Organization (HSO) helped make HSF has awarded more than 61,000 scholarships in excess of event and actively participated at a dream come true for this Tampa the after school reading area Hispanic family. On this $115 million to Latinos from all gatherings. The Tampa Bay special Saturday, a total of 50 states, Puerto Rico and the Elementary School has 40 twenty-five Verizon employees U.S. Virgin Islands who have attended more than 1,700 colleges children who have signed up for committed their time to Habitat the program. for Humanity, one of the and universities, Chapter’s ongoing commitments 6 November 2003 HSO National Newsletter The program is focused on way from North Carolina with his Chapter motto! Our small helping Hispanic children go to son Mario just to attend this event. membership has been very busy college through educational assisting in the professional programs and counseling. The Later the veterans autographed advancement of our Hispanic HSO FL Chapter donated $2,500 copies of the book "Puerto Rico's employees, assisting the this year in an effort to support Fighting 65th U.S. Infantry" corporation with recruitment and provide more books and which were also being sold to efforts in increasing the number of materials for the children. benefit the NJHRIC. “The Hispanic employees in New excitement demonstrated by the England and making a difference audience confirms our belief that in our Latino communities. The Puerto Rican Soldier project Mid-Atlantic fulfills a great need in the Puerto January started off with the HSO- By Sain Delgado Rican community and is long NE partnering with Donna overdue”, said Manny Melendez, Cupelo’s office, Verizon Public An intense summer storm did not the HSO Mid-Atlantic Treasurer. Affairs and the Mayor’s Office of dampen the enthusiasm of the the City of Boston in a reading more than 200 persons who The Newark Library has launched event held at the Rafael attended the June 7th screening of an ambitious three-tier project to Hernandez School in Boston. At The Puerto Rican Soldier at the create the New Jersey Hispanic the event Verizon announced their Newark Public Library. Verizon’s Research and Information Center, partnership with and made a Hispanic Support Organization which will include the donation to ReadBoston (the Mid-Atlantic Chapter in establishment of an archival city’s reading program) and also partnership with the New Jersey repository focusing on the announced the results of Hispanic Research and heritage of New Jersey's Puerto Verizon’s Season’s Reading’s Information Center (NJHRIC) at Rican community, which book donation campaign. the Newark Public Library comprises nearly half of the sponsored the event, which helped State's Hispanic population. The HSO-NE presented the school raise funds for both the NJHRIC with books collected from our and The Puerto Rican Soldier Thanks to Ingrid Betancourt^ members and we also had the documentary project. Coordinator of Multicultural opportunity to read to many of the Collections and Services, Dr. children in various classrooms. Thanks to the concerted efforts of Olga Jim en ez- Wagenheim of The January 27, 2003 edition of the Mid-Atlantic HSO Organizing Rutgers University who chairs the the VZ news featured a picture of Committee and an extensive project's Organizing Committee some of our New England media campaign, the standing- and the support and efforts of members reading to the children room-only audience, with some Verizon Mid-Atlantic HSO at this event. The first grade attendees coming from as far Chapter members, the event was a Spanish class thought our visit away as Maryland and North critical and financial success for was so great that they wrote about Carolina, viewed the latest 48- the Newark Library. us in their weekly newspaper “La minute version of the Semana”! We continued the documentary with great interest. For more information call (973) relationship with the school and 733-3637 or visit the Newark later returned with Public Affairs After the viewing, Library website at www.npl.org. and presented the school with a producer/director Noemi Figueroa donation, which was used for the Soulet led a lively question and purchase of a scanner and copier answer session with four 65th for their newspaper, which now veterans who shared their war New England allows them to produce the experiences. The 65th veterans newspaper in a larger format with included Tony de la Rosa By Emilia Lopez-Fleming scanned photographs. Melendez, Jaime Lopez, Eugenio “Somos Pocos Pero Somos Quevedo and SFC Ernesto Also in January, members of the Forestier (Ret.) who drove all the Fuenesr (“ We are few, but we are strong! ”) Is the New England HSO-NE received an invitation November 2003 HSO National Newsletter and attended the State of the City with a delicious international children with the new computers Address given by Boston Mayor dessert tasting! and software. Thomas Menino where the Mayor discussed the existing State of the We were also very busy at the Upcoming in New England: in City and what is to come in the WGBH-PBS television station’s November our members will future. Many Verizon senior annual telethon, with our participate as mentors in a leaders were also in attendance members serving as auctioneers “Networking Session” with along with Boston’s corporate and and handling the telephones as bid seniors from a local public high community leaders. takers to help raise money for this school to be held at the University wonderful public television of Massachusetts in Boston. We We were honored to have Del station. will provide constructive feedback Velasquez - Executive Director and allow them to practice their Regulatory of Verizon Puerto The month of June ended with networking and interpersonal Rico visit with us. He held a hard work for a good cause on skills with professionals mentoring session for our Habitat For Humanity home in representing the business. members in April at Verizon Lynn, Massachusetts. headquarters in Boston. He In December, we will hold our provided us with very valuable Many Verizon senior leaders, annual toy drive for the non-profit information and insight on senior leaders of major group “Sociedad Latina” where advancing our careers. The corporations, and residents of the the toys will be given to children membership came away from this surrounding communities attended in the Boston community of session full of energy and our Hispanic Heritage Month Roxbury during their “Three committed to advancement! Celebration in September. We Kings Celebration” In January. received great press (pictures and In June, the Second Annual New article) in “El Mundo" a local We will also continue to co England Conference was held in Hispanic newspaper for our event. sponsor our Networking/ Boston. It was a joint effort Our guest speakers were Mentoring Circles with WAVE to presented by HSO, WAVE, CITE, Massachusetts State assist our members with GLOBE, DIAL and APEX. Paul Representative Jeffrey Sanchez professional and personal Lacouture moderated a panel of and Carlos Zapata a television development in Boston as well as senior leaders, which included, anchor at UNIVISION-TV. in Marlboro, Massachusetts. John Bell, Bob Mudge, Ellen Corcoran and John Killian. There The entertainment was a dance SPECIAL NEWS; were presentations and workshops troupe of Hispanic youths from presented by Jim Sorce on new the non-profit group “Sociedad Lazaro Lopez was featured in the product development, Paul Latina”. We also had traditional Verizon Foundation's Public Tassinari on DSL deployment, Hispanic food and a presentation Advertisement campaign and representatives from HR on of Cuban artwork. Also in “ Volunteering For Something EDGE, NETLEARN and E HR. September, the HSO-NE along You Love'* that is appearing in with VZ Public Affairs celebrated major metropolitan newspapers, The event culminated with a Hispanic Heritage Month by mass market publications, surprise visit by Ivan Seidenberg participating in the computer business publications and in who happened to be in Boston that workstation donation that Verizon Hispanic publications. He was day and stopped in to visit with held in all its major Hispanic featured for his extraordinary us! Other events that have kept us markets. The event took place at voluntary contributions to the busy this year included the the Agassiz School in Jamaica Hispanic community in Boston as Verizon Employee Resource Plain, MA. a mentor to the Latino youth of Group Recognition Day held at Verizon donated two computers, the non-profit group “Sociedad Verizon headquarters in Boston. workstations, software and books Latina”. Also, in September, We set up a table between the for their library. We will continue Lazaro was promoted to Manager- other ERG's and educated Verizon to support the school by having an Network Operations and re employees about our different HSO representative visit the located to New Jersey. groups. The event culminated school monthly and assist the Congratulations Laz! 8...... November 2003 HSO National Newsletter The New England Chapter’s offered the perfect environment to On May 17,h we had our 3rd Advisory Council has taken shape meet and mingle with members Annual Multiple Sclerosis Bike- and is made up of a very while updating membership a-thon. This is an event that has distinguished group who have information. attracted more and more members pledged their support to the HSO- every year. On July 27th many NE and will counsel and support Panel Discussions and Brown members participated in the us in endeavors to retain, advance Bag Lunches were also held at Pancreatic Cancer Walk. On and recruit Latinos in Verizon. many locations all over New September 14th the Corazon a York. The popularity of these Corazon took place at Flushing It is our sincere pleasure to events is extraordinary. Thanks Meadow Park. This was the announce and welcome Robert must be given to the Leaders of second year that members came Mudge- New England Region Verizon that give their time and out to raise funds for needy President National Operations, energy to share their expertise children from Colombia that are Edward Casale-Vice President with our members. in need of heart surgery. Many Network Operations and Frank members also came out on Sept Nutall-Regional Sales Director Some of the events that come to 20,,' to support The Breast Branch Operations New England mind is the Ana Soler Brown Cancer Walk at Central Park. to the HSO New England Bag on March 5th and the Chapter’s Advisory Council. Orlando Montan Brown Bag on We hope to increase our support June 18lh. There were also some “Somos Pocos Pero Samos for these worthy causes and Fuertes!" notable Panel discussions that enhance donations through took place at 1095: Avanzando - Verizon’s matching program. Secrets of Success on May 5th and HSO/VZ International Panel on Networking June 23rd. If career enhancement is your goal New York then our Networking By Kevin Wolff Fundraising engagements and Career As Verizon employees we are workshops were the place to be. At the beginning of the year, the fortunate enough to have New York Board set up a calendar numerous resources at our On January 6th’the HSO teamed of events that encompassed all the disposal for our fundraising up with CITE to celebrate 3 Kings HSO commitments planned for efforts. This is probably where Day. In March, APEX, CITE, the year. As we near the end of we focused the majority of our WAVE, and the HSO the year, we can look back and attention this year. On April 26th collaborated to celebrate women’s declare: Mission Accomplished! and October 25,h, we had a strong month at 1095 Avenue of the turn out for the Habitat for Americas, in NYC, and in April 2003 has been a memorable year Humanity Volunteer Day. we teamed up with CITE again to for the New York Chapter. There honor the men. On July 16,h at the have been so many remarkable This is a national program where 1095 auditorium the HSO joined events that it is impossible to give members assist in the construction SHPE for a workshop on each one its proper recognition - of homes for less fortunate networking techniques. Resume but here are some of the families. Funds were also raised Writing and Market Yourself highlights: for this cause at a walkathon that workshops were also successfully was held in Yonkers on May 31s'. Membership conducted this year. Our membership is only as strong On April 18th the Harlem Celebrations as our members are. This is why Renaissance Center was the There is one thing Latinos know we have made it a priority to keep recipient of the Toy and Clothing and it is how to PARTY for a active members involved and drive. Stations were set up all over good cause. prospective members interested. NYC so members could easily On May 16th the Verizon Music On February 26th and on June 18lh drop off donations. This was a successful event that we hope to Festival was hosted by the HSO General Membership Meetings expand next year. and VZ Hispanic Marketing at the were held at 1095. These events Copacabana. It was an amazing 9 November 2003 HSO National Newsletter evening that raised money for a that can enhance our work. So far > Maximize training, enjoy school that used the funds to buy we have added the HSO Ski Trip networking, have FEN! music instruments for its students. for February. Why stop there. If On September 25th' the you have any suggestions, please ON-LINE REGISTRATION WILL BE AVAILABLE Multilingual Center at 5030 contact the NY Chapter. Broadway hosted Diversity Day. SOON! HSO members and multilingual NORTH TEXAS Highlights: employees participated by North Texas Hispanic Scholarship Fund bringing in something special Inaugural Texas Gala - Trinidad from their country. It was a By Elizabeth Garivay Aguirre graciously purchased a table and HSO members attended. spectacular event with food, These are very exciting times for music, dancing and artifacts from our Texas Chapter. Thanks Trinidad! every Latin country. Hispanic Festival Concert After the Annual Conference, our 55 Tickets were allocated to HSO. second biggest attraction is the Hispanic Heritage Event at 1095 North Texas Picnic Avenue of the Americas, NYC. Hispanics Forming One Voice This event has become a festival Great Turnout! that seems to get bigger every 2004 HSO NATIONAL Everyone had a great time! Great opportunity to meet family year. We are very proud to say CONFERENCE that it attracts as many non members! members as it does members. IMPORTANT! SAVE THIS DATE! Hispanic Heritage Month On November 15, a Scholarship March 12-14, 2004 The North Texas HSO Chapter Dinner Gala took place where the InterContinental Hotel celebrated Hispanic Heritage winners of a College Scholarship Dallas, Texas Month on September 25 in Irving, were announced. This was the TX. Over 100 people were in Annual New York Chapter - You are cordially invited to attendance with many different Carmen Rivera Scholarship attend the 6’" Annual Hispanic ERGs represented. Banquet'* in honor of a very Support Organization (HSO) special individual -Carmen Conference, Orlando Montan, Vice President - Rivera. Carmen was one of the Customer Relations for National HSO founders who tirelessly OPENING DAY! Operations honored us with his strove to help create this > Senior Executive - Town presence and was our quest wonderful organization we now Hall Meeting speaker. We had the opportunity know as the HSO! The ftrnds for > Witness Exceptional to award two very special Keynote Speaker these awards were raised by the > Be a part of a truly members with special accolades participants at our Golfing Cultural Experience for the first half of the year; Fundraiser held at Van Yvonne Williams for Outstanding Courtlandt Park in the Bronx. WORKSHOPS Volunteer and Mary Lou Jaimes The gala was a success, filled with > Amazing selection of for Outstanding Member. special guests, artwork, as well as workshops fine cuisine, live music, and >• Tailored to VZ, Core Antonia Bernal from Marketing raffles! Competencies Communications informed us of > They will inspire & the Corporate Hispanic Heritage 2004 motivate you Month Celebration and the event Next year promises to be another > Earn TEDS training firs. to be held in Irving, Texas the > Motivated by Motivational following month. We also filled successful year for the NY Speaker. Chapter. We plan to keep the our taste buds with Puerto Rican > Famous Awards & majority of our calendar intact but Recognition (iala and Mexican style pastries as well are excited about any new ideas as a catered lunch. Overall, the 10 November 2003 HSO National Newsletter event was very successful and we This year has been incredible in reading passionate monologues thank all that supported us. regards to the caliber of our from their favorite Latino authors speakers and presentation topics. of all time. Border Books sold Career Development & Our appetite for knowledge and books read by celebrities and part Education infonnation has been tantalized of the proceeds benefited Latinos It is amazing how quickly 2003 is and we look forward to next year READ. passing. This year has been filled being an even greater success. DONATIONS = $5000 with meaningful and informative educational workshops. HSO Remember if you have a desire to Public Relations started the year by sponsoring a hear about a specific topic or See our WEB SITE: presentation by Martin Fried, speaker please contact Angel http://hso.verizon.com/texas/ Director-Management Training. Boyer - Chairperson of HSO Visit: HOT OFF THE PRESS! From his presentation, we learned Education and Career QUE HAY DE NUEVO how to use informal channels in Development Committee at This is our Weekly Communique order to cross train and develop Amzel.bover@verizon .com. our careers. We also learned quite Thanks George Karatzis for a bit about the competency tools Mentoring keeping the Website currentl available on the Employee In 2003, the Texas North Chapter Development Growth and initiative to launch five mentoring Education (EDGE) web site. circles, including a mentoring circle tailored to associates, was Potomac Several other fantastic informative fulfilled. Over 40 mentees are presentations took place during active participants in mentoring By Patricio Aicivar this year. We had Trinidad circles; meeting on a regular basis The 2003 Business Plan for the Aguirre - Vice President, Network to sharing perspectives on chapter defined the following Operations South/Central talk to business issues such as FTTP areas of work: us regarding Fiber to the Premise. challenges, career development path, and others. • General Meetings Mario Flores - Executive Director • Networking Sessions of Verizon Logistics spoke to us Mentoring circles provide a regarding Emotional Intelligence unique vehicle for open dialogue • Membership and how we could best apply it in with mentor and mentees, shared Development our careers. Tony Polk, Senior experiences and knowledge, and • Community Activities Staff -Leadership Development, most of all, sets a platform for presented on the topic of personal and professional The Chapter was able to meet its succession planning. He development. commitment to the membership explained how the leaders and by meeting all the objectives high potential employees were Community Outreach listed above. chosen and the developmental Saturday Scholar process that they are put through. The Saturday Scholar Kick off for General Meetings the new school year at Austin There were 2 general meetings Our last workshop was held on Middle School & Hedrick Middle held with special guest speakers. November 7, 2003. Dan Young- School has successfully occurred. On February 22, 2003, a general Executive Director, Training and We look forward to supporting the meeting was held at the Development for associates gave a schools thru another year. Courthouse Road location. The spectacular and inspiring DONATIONS = $2500 guest speaker on this occasion presentation about the value of Mi Escueliia was Eric Cevis, Vice President- ISP Markets. On June 28, 2003, career training and all the exciting Continued efforts with Mi opportunities that will soon be Escuelita have been a success. the Chapter held a second general available to associates. Most recently we supported them meeting at the Chesapeake for the Latino Reads Celebration, Complex. The guest speaker was Brenda Finch, Vice President- which consisted of celebrities ESG Customer Service. Both 11 November 2003 HSO National Newsletter speakers provided some insights initiative. Once again this year, Multicultural High School student into Verizon business issues and our Chapter was able to provide in November. personal development initiatives; support to a Hispanic family, members should take to succeed which was the recipient of a On October 28, 2003, our Chapter in the corporation. Habitat for Humanity home being partnered with MarCom in a built in Montgomery County, MD. Hispanic Heritage Celebration In May, the Chapter held a As was the case last year, the event at Powell Elementary meeting with Eduardo Menasce * Verizon Foundation provided a School in Washington, D. C. As President ESG, to discuss the grant in the amount of $3,000 to part of the event, Powell Chapter’s Business Plan for 2003 the Habitat for Humanity Elementary School received two and explore ways to work together Organization to be used for computer stations, computers and on areas of mutual interest. building materials for the home. software. In addition, 500 books The Chapter celebrated Hispanic to further the reading program at Heritage Month by displaying In addition, a second $1300 grant the school. posters of prominent Hispanics in was given to purchase a home entertainment, sports aiid computer for the family. Chapter literature, in various buildings volunteers had the opportunity to throughout the Potomac Chapter. help in the building of the home In addition, on October 1,2003, on June 7, 2003. The home was West Texas the Chapter celebrated our dedicated on Sunday. October 26. By Martha Russell Heritage with a demonstration of typical Latin American dances The second initiative in which our San Angelo was recognized as a and cuisine at the Courthouse Chapter was involved was newly formed Chapter in March Road cafeteria. Verizon Reads in partnership with with an announcement made LULAC. The Chapter provided during the 2003 National HSO Networking Sessions volunteers for a Young Readers Conference in New York. The The Chapter held an after work Program at Langley Park West Texas Chapter as of today networking session on April 25, McCormick Elementary School. has grown to 102 members, a very 2003 in Washington, D.C. This The program kicked off on July exciting accomplishment! event afforded members in 12 and continued for six attendance an opportunity to Saturdays through August 16. Community Events Network with senior leaders in the Approximately 25 to 30 children The Christmas in April event was Company such as Eric Cevis, were involved in the program. a very big success due to the Brenda Finch and Anthony Lewis leadership of Michael Arocha and among others. In addition, the Chapter Board Sylvia Arocha who coordinated approved $2,000 contributions to the event along with many HSO Membership Development Ninos de la Esperanza and volunteers. The Chapter had Brown Bag Calvary Bilingual Multicultural sessions with Edward Morton, Learning Center. The Habitat for Humanity project Vice President -Finance, and Earl headed by Mario Ybarra along B. Cohen, Sales Director - Federal Our Chapter was also involved in with numerous HSO member Markets. As intended, these volunteers also proved to be a sessions proved very valuable to supporting the Verizon Music Festival in June 2003. We rewarding experience in being those in attendance because they able to see and feel the excitement provided important information provided volunteers for the evening of the Festival itself and of the the new homeowners regarding the functions of during the dedication ceremony. different organizations. also sold special VIP tickets. The funds collected from the sale of the tickets allowed the Chapter to Help One Student to Succeed Community Activities (HOST) - This project headed by In this area of our work, the make a $2500 contribution to Bell Multicultural High School. We Mike Diaz has been a rewarding Chapter was involved in two HSO experience for all that have Signature projects: Habitat for will be providing an additional $2500 scholarship to a Bell volunteered. If you are interested Humanity and the Verizon Reads in giving 30 minutes or more a 12 November 2003 HSO National Newsletter week in helping students who membership drive during our AmaricH Inline gees need additional help: to leam Cinco de Mayo activities which Latini ti net grawing faster; become more self-reliant; included: excellent food; and improved self- esteem, please speakers; and networking with Hispanic dallar contact Mike Diaz. Our volunteers KLST Jared Schroeder from the help students at Rio Vista Standard Times and Nicole Elementary succeed. Brambilia for coverage on El David Teather in New York Gallo and Hispana Conexion. Thursday October 2, 2003 VOYCE The Guardian Sheryl Goodman from In July 2003, we had our first Community Effort delivered a Mentoring Circle, which was a AOL Time Warner responded to presentation on mentoring at our very successful meeting, and these the changing ethnic make-up of regular monthly meeting. The will continue to be held monthly the United States when it presentation was very beneficial under the direction of Louis launched a Spanish language and covered such topics as the Parras. version of its America Online need for mentoring and the Internet service yesterday. difference between tutoring and Hispanic Heritage Month', mentoring. For those that are Oh Sept. 15-16, 2003 we. celebrated Hispanic Heritage^ AOL Latino is aimed at US-based interested in volunteering for this Hispanics, who overtook African- project or need additional Month withOlando Montan, qur Americans this year as the nation's information, please contact Louis guest speaker'dnthe firstday; largest ethnic minority - a fact the Parras who is heading this project. Special'thanksito Jqe^Martinez media industry has been slow to and the Events Committee. - recognize. Adult Literacy volunteers, for a successful and ' • Our West Texas Chapter HSO has delightfril event. ~ The new service will incorporate worked with the San Angelo dedicated Spanish language Adult Literacy Council with great programming in news, sport, commitment and pride in fighting entertainment, music and lifestyle. literacy in our community. Any It will also have the usual features members, who would like to and functionality of the internet volunteer, please contact Minerva service provider in Spanish, Ortiz who is heading this including email, customer support worthwhile cause. Hispanic Population Becomes Largest Minority and instant messaging. Activities in U.S.A. The launch is a significant Workshop activities for initiative in AOL's attempt to professional and personal By Geography Blog June 24, 2003 arrest declining subscriber development that have taken place numbers. The US customer base this year are: Dressing the Part; "The official population estimates now indicate that the Hispanic fell by 846,000 to 25.3 million in Tips on Power Point Presentation; the second quarter of this year. and Resume Writing. community is the nation's largest minority community," said Census AOL research suggests that the service already has 2.3 million Along with the monthly Bureau Director Louis Kincannon. "This is an important event in this Hispanic subscribers, but they workshops, our monthly Power- tend to be English speakers. Talks have been a success with country, an event that we know is guest speakers such as: Oscar C. the result of the growth of a The US Hispanic population is Gomez, Del Velasquez, Trinidad vibrant and diverse population estimated to be in the region of 39 Aguirre, Mario Flores and our that is vital to America's future." million and is growing at nearly own Mayor of San Angelo J.W. Kincannon spoke at the League of four times the rate of the overall Lown. United Latin American Citizens population. In AOL Time (LULAC) convention in Lake Warner's magazine division, Gilbert Hernandez, Membership Buena Vista, Florida. People en Espanol, a Spanish Chairperson conducted a language version of its popular 13 November 2003 HSO National Newsletter celebrity title, has been a notable network broadcast of the Grammy success. Its circulation grew by awards this year. Section 302 of the Act, 16% last year to 413,545. implemented last year, requires the Chief Executive Officer and "I don’t think corporate America the Chief Financial Officer to has the luxury of ignoring this VERIZON certify all quarterly and annual report filings. Section 404 of the market," said David Wellisch, EXCELLENCE vice-president of AOL Latino, Act is driving activity in the who moved to the US from AWARDS 200^2004 Finance community these days. Ecuador when he was 18. Section 404 requires the "The key to extraordinary management team make an annual The company has signed up ...great people, great service, assertion to the effectiveness of content partners among Latino great Company" internal controls over its financial newspapers and broadcasters in reporting. The external auditors the US. as well as the Spanish We take pride in what we do: must also attest annually as well. language version of the BBC. "It's Ordinary tasks, when tackled with not just AOL in Spanish," said imagination and passion, can yield Verizon's Internal Audit Mr Wellisch. "It’s about issues brilliant, extraordinary results. organization is championing this Hispanic communities face - effort. Joleen Moden, Senior Vice immigration; issues about their We transform challenges into President - Internal Audit, and her countries." opportunities: Thousands of team have primary oversight, with Verizon employees have coordination support from various Hispanic spending power is distinguished themselves this business segments (Corporate: slowly forcing advertising year while serving our customers Cindy Morrell, Telecom: Alina agencies and media owners to and our communities. Mateo, International: Beth take note. The agency MediaCom Forbes, VIS: Joan Ardery, says this section of the US We honor excellence: Nominate a Wireless: Caroline Armour). population commands a buying co-worker, an entire team or even There is also collaboration from power of S581 bn (£348bn). Yourself today at Finance, IT and each of the lines of business NBC, part of General Electric, http://eweb.verizon.com/excell bought the Spanish language cable ence The work in each business unit network Telemundo two years Nominations close Jan. 12. entails understanding the ago. Advertising revenues on requirements and establishing the Telemundo and its larger rival framework for internal control, Univision are growing at 15% to monitoring and accounting 20% a year. processes, beyond what may already be in place. Once According to the media buyer completed, the business unit will Initiative, the number of Hispanic On July 30, 2002, President Bush signed into law the Sarbanes- focus their resources on actors on network television has documenting and adjusting those grown fivefold since 1990, though Qxlev Act of 2002. reform legislation intended to protect processes to meet SEC filing they are still far less visible than requirements. African-Americans. Two new Fox investors by improving the productions, Luis and The accuracy and reliability of "This is one enormous effort to Ortegas, focus on Latinos in corporate disclosures. ‘check the box’ with the SEC and shows the network hopes will attest to our financial integrity” have crossover appeal. The Act, sponsored by Senator said Moden. "We did not see the Paul Sarbanes and Congressman final rules until June of this year Procter and Gamble, a big Mike Oxley, was the result of advertiser, broke new ground with and we are still distilling the major fraudulent scandals and the requirements. Thanks to our a Spanish language commercial subsequent loss of trust in for Crest toothpaste during a existing reporting environment we corporate accounting and are in line with best practices, reporting practices. 14 November 2003 HSO National Newsletter which will certainly get us to our Verizon Communications ranked million in training managed by goal of being able to do a mock 75th in the 2003 Training Top 100 Workforce and Leadership assertion. Relative to others - Training magazine’s annual Development. Fortune 50 companies, we are ranking of organizations that pretty much ahead of the pack” excel at human capital For information about Tuition added Moden. development. Assistance and developmental opportunities, visit the Employee The Telecom portion of our Chief eLearning Architect Eliz Development, Growth and business has the largest piece of Munzer received the award on Education (EDGE) site on the the work with this filing behalf of Verizon at the gala eWeb at: httn://edgc.verizon,com. requirement. “The sheer number celebration on the eve of the of systems and geographic Training 2003 Conference and A motivated, well-trained, high- complexities that we have Expo held in Atlanta in February. performing workforce sets increase the documentation efforts Training magazine recognizes 100 Verizon apart from its significantly” said Alina Mateo, competitors! Vice President - Finance companies that understand, Compliance and Internal Controls. embrace and use training to “We have significant deliver business results, support their corporate values, and collaboration from IT and all of New VZ Center for the lines of business because this enhance the work lives of touches all major business employees. Customers with processes, from billing and According to Training magazine, Disabilities collections to capital purchases to this year’s Top 100 companies closing the books.” have securely positioned Workforce development as the At Verizon, we are striving to meet the needs of all our However you want to define key ingredient in solidifying customers with disabilities. In Sarbanes-Oxley: corporate corporate cultures. reform, rebuilding investor faith, doing so, Verizon recently opened complying with new internal Verizon promotes employee a Center for Customers with reporting challenges, integrity has development and encourages Disabilities in Oxnard, CA., and always been part of our makeup. lifelong learning to keep skills the first such center on the West We have always had strong board current and make progress every Coast. and audit committee governance day. Training initiatives, delivered and oversight and strong internal through multiple channels, are The center, modeled after the one controls. Verizon’s Code of designed to support business unit in Marlboro, Mass., provides Business Conduct demonstrates goals and objectives, and may be telecommunications services for the alignment of its employees, customized to address unique skill people with hearing, vision, processes and technology by requirements. NetLeam, mobility, speech and cognitive holding us to the same stringent Verizon’s state-of-the-art tool for limitations in the CA region. This business standards, even in times computer-based, self-paced center plans to expand service in of difficult business pressures or learning now offers over 1,200 2004 from Hawaii to Florida. challenges. online courses. The center in Marlboro celebrated its 10,h anniversary in 2002; it Need more information? Check WebClass offers interactive currently serves customers in New the Internal Audit website at learning via the Web with York and New England. In http://eweb2.verizon.com/cfia instructor facilitation. A Tuition December 2003, this facility will Assistance Program supports expand to support customers in eligible employees who wish to DE, DC, MD, and VA. In 2004, further their education at the Marlboro center will expand accredited institutions. even farther and begin to serve NJ In 2002, Verizon provided and PA customers with approximately SI03 million in disabilities. Verizon Among Training Top 100 Tuition Assistance and $73 November 2003 HSO National Newsletter Verizon is making strides skills in order to contribute more everyday within the communities fully to Verizon’s success. it senes. Participants must obtain To find out more about initiatives manager/supervisor approval prior for customers with disabilities and to enrolling in these workshops as ttfoiCabte to view a portfolio of products and tuition costs and travel-related services, please visit: expenses are the responsibility of www.verizon.com/disabilities the employee’s organization. For more information on the workshops and other diversity- Upcoming Events: related courses, please visit: MARCH 12-14th hUo:/'/hr.verizon.com/div como/diversitv tr ainino matrix.pdf 2004 NATIONAL JMY WORKSHOPS CONFERENCE Asian Professional SAVE THIS DATE! Development Workshop (ME30002): Florida Date: December 8-10, 2003 November 24, 2003 - Joint FL Los Angeles, CA ERG Meeting with Guest Speaker - Mayor Pam lorio, City Course Description: The program of Tampa in Tampa City Center is designed for Asian employees December- TBD- Christmas who want to enhance their Social leadership skills in order to TBD - Community Outreach contribute to their Verizon ERG Update Project organization. Black Managers1 Workshop Five of our Employee Resource New England: (ME30003): Groups: ACE, DIAL, GLOBE, 2004 Holiday Membership Drive SPICE, and VABVZ, have new & Annual Toy Drive for Date: November 16-21, 2003 “Sociedad Latina” Irving, TX web sites. Visit the sites for each December 7-12, 2003 of the ERGs and please remember to update your own web site with Nen’ York: Tampa, FL December 5, 2003 - Holiday Party Course Description: This this infonnation: workshop helps black managers ACE: North Texas: address the problems and issues http://ace. verizon. com/ they face in the corporate November 20, 2003 - General Membership Meeting environment. GLOBE: http://eweb. verizon.com/companv/cor Hispanic Professional pinfo/resource Qrps/Qlobe/index.shtml December 19, 2003 - General Development Workshop Membership Meeting (ME30010): SPICE: West Texas: http://eweb.verizon.com/companv/cor Date: November 17-21, 2003 pinfo/resource orps/soice/ Dec 13, 2003, - Scholarship Towson, MD presentation to the recipient of the DIAL: S2500 Oscar C. Gomez Course Description: This program http://vids.verizon.com/corporate/hr/rs Scholarship is designed for Hispanic/Latino cqrp/dial/ employees who want to enhance VABVZ: FROM THE their managerial and leadership http://ewebstaqe.verizon.com/compan v/corpinfo/resource qrps/vabvz EDITOR 16 November 2003 HSO National Newsletter By Maria Cabezas “Believe and Succeed... ” The only thing that stands between a H e wish all our departing person and what they want from members the best and may life is merely the will to try it and each new step taken bring you the faith to believe that it is to a special path full of possible.” happiness, health and prosperity! Your colleagues at Verizon and HSO will miss you and we Special thanks to Elizabeth thank you for your participation and dedication Garivay for her contributions throughout the years! to this Newsletter! GRACIAS! HSO National Newsletter This is our HSO National Newsletter whose purpose is to keep the membership up-to-date on pertinent information from the HSO Executive Board, the eight Chapter Boards and Verizon initiatives. If you have any suggestions or comments that you would like to share, please send an email to: [email protected]. Or reach out to your Chapter Board members with articles related to Verizon/diversity/the community/leadership/or a special individual that we should share with our membership! ATTENTION: If you would like to help out as a member of the Editorial Staff (asst.editor/reporter/editing/writing/ graphics, etc.) Please send an email to the editor ASAP! Quote of the Month: 17 October 2000 CONTA CT INFORM A TION Executive Board: Gail Cardona, President (212-395-4439), Alexis Toro, Vice-President (212-395-1222), Fernando Cuba, Jr., Secretary (718-794-2200), Suzette Banzo, Treasurer (212-395-8932); Leticia Solis, President (818-837-0580), California Region; Juana Morales, President (727-465-2001), Florida Region; Sam Delgado, President (973-649-4992), Mid-Atlantic Region; Emilia Lopez-Fleming, President (617-743-4511), New England Region; Marc Soto, President (212-338-6551), NY Region; Edwin Febo, President (972-751-4693), North Texas Region; Maria Cruz, President (703-351-3404), Potomac Region; Pat Trevino, President (325-944-5599), West Texas Region; Members-at-Large: Alfred Torres (212-395-4250), Herlinda Rodriguez (909-623-6291); Membership: Maria Cabezas (212-395-6625). California Region Members: Leticia Solis, President (818-837-0580), Frank Juarez, Vice President (310-264-5633), Vacant, Secretary, Patricia Lopez, Treasurer (626-858-2833), Members-at-Large: Clara Cordova (562-903-7906), Emilio Fernandez (909- 868-1501), Marci Randle (909-868-1537), Clara Cordova (562-903-7906); Membership: Clara Tamayo (562-938-6352), Armando Nevarez (310-260-8787). Florida Region Board Members; Juana Morales, President (727-465-2001), (Vacant), Vice President, Raul Rivera, Secretary (727-562-1107), Sandra Lopez, Treasurer (813-620-2574); Members-at-Large: Alicia Reyes (813-978-2156), Elvis Rodriguez (813-978-7103), Omar Rodriguez (813-274-3996); Membership: George Murray (813-664-6000). Mid-Atlantic Region Board Members: Sam Delgado, President (973-649-4992), Eric Santos, Vice President (215-351-6487), Rose Kimball, Secretary (610-941-5802), Victor (Manny) Melendez, Treasurer (908-769-6158); Members-at-Large: Felix Velez Jr. (732-826-7116), Ana Gomez (908-717-7415), Brenda Medina (908-717-9971); Membership: Rose Kimball (610-941-5802). New England Board Members: Emilia Lopez-Fleming, President (617-743-4511), Enrique Arredondo, Vice President (718-941- 7902), Gretchel De LaCruz, Secretary (978-762-1137), Marta Arredondo, Treasurer (508-480-2753); Members-at-Large: Lazaro Lopez (973-408-9921), Oscar Acevedo (781-939-3636), Francisco Rodriguez (508-370-1393); Membership: Rafael Agredo (617- 342-0288). New York Board Members: Marc Soto, President (212-338-6551), Edna La-Fuentes, Vice President (212-395-6768), Vanessa Toro-Espinal, Secretary (212-890-2254), Monica Martinez-Espada, Treasurer (212-544-0621); Members-at-Large: Martin Lopez (212-730-6884), Carissa Velez (212-567-8918), Suzanne Mendez (908-717-5329); Membership: Elsi Pacheco (212-890-2087). • North Texas Board Members: Edwin Febo, President (972-751-4693), Jennifer Rocha-Donely, Vice President (972-718-4506), Vacant - Secretary, Ray Ramon, Treasurer (972-751 -4243); Members-at-Large: Ada Lawniczak, (972-399-4404), Elizabeth Garivay (972-718-8365),Claudia Salazar (972-562-0969); Membership: Rebecca Garcia (972-718-6622). Potomac Board Members: Maria Cruz, President (703-351-3404), Omar Comas, Vice President (301-775-8571), Maria Olivas, Secretary (202-392-2813), Fatima Lozada, Treasurer (703-974-5345); Members-at-Large: Zoradyda Munoz (301-236-8007), Patricio Alcivar (703-204-5642); Membership: Mary Leister (202-392-4187). West Texas Board Members; Pat Trevino, President (325-944-5599), Louis Parras, Vice President (325-944-6036), Marina Vargas, Treasurer (325-944-4986), Martha G. Russell, Secretary (325-942-4245); Members-at-Large: Mario Ybarra (325-944- 6885), Joe Martinez (325-942-4995), Richard (Rick) Dela Cruz (325-944-5624); Membership: Gil Hernandez (325-947-0152). HSO National Newsletter - Editor ^ COMPANY MAIL C/O Maria E. Cabezas 1 1095 Ave of the Americas, Rm 3544D New York, NY 10036 Make progress every day - Email Address: yen or [email protected] 18 REPORT ON DIVERSITY TO THE PENNSYLVANIA PUBLIC UTILITY COMMISSION PROCUREMENT SECTION VERIZON PENNSYLVANIA INC. APRIL 1,2004 ipoic Titles: Supplier Diversity Purchasing by Mail Code .-port Name: ZMSL_SUPL_D1 VERSE_MATLGRP ser Name: ZSCBTCH /Stem: SSP010 [PRODUCTION.SHARED) Page Number: 3 UTILITY PROCUREMENT DIVERISITY REPORT ANNUAL FOR-2003 MATERIAL TOTAL MINORITY t MINORITY % NON MIN i MALE i PHYSICALLY t TOTAL 4 GROUP COMMITTED MALE OF WOMAN OF WOMAN OF SM BUS OF CHALLENGED OF M/WHK OF DOLLARS DOLLARS TOT DOLLAR S TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT i£RV2 9 2 0 3.628.190.95 140.BOO.10 3.5 0.00 0.0 516,127.87 14 . 2 84 2,475 - 84 23 . 2 0 00 0 . O 656.927.97 18 .1 iERV2 9 3 0 8 . 831 . fiT 0.00 0.0 0.00 0.0 6,831.67 100.0 0 .00 0.0 0.00 0.0 8.831.67 100.0 iERV2 94 0 2.280.548.69 0.00 0.0 0.00 0.0 0.00 0 . 0 50,631.60 2 . 2 0 .00 0.0 0.00 0.0 ;EF(V29S0 77.277.56 0.00 0.0 0.00 0.0 0.00 0.0 77,277 .56 100.0 0.00 0.0 C . 00 0.0 Total Other 179.556.654.05 60.409.135.07 33.6 2. 032.55 0.0 4 , 3 83 . 722 . 55 •2.4 20.459,911.20 11.4 0.00 0 . 0 64 , 794. 890.57 36 .1 port Title: Supplier Diversity Purchasing by Hatl Code port Name; 2MSl._SUI'i,_DIVERSE_nATLGRP sr Name: ZSCBTCK stem: SSP010 (PRODUCTION,SHARED) Page Humber; 1 UTILITY PROCUREMENT DIVERISI7Y SUMMARY REPORT ANNUAL FOR-2003 MATERIAL TOTAL MINORITY 1 MINORITY \ NON MIN » MALE PHYSICALLY t TOTAL i GROUP COMMITTED MALE OF WOMAN OF HOMAN OF SM BUS OF CHALLENGED OF M/W8E OF DOLLARS DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS TOT DOLLARS Tor [her 119.558, 6 54 .1)9 60.409.135.01 33 . 6 2.032.55 0.0 4.363. 722 . 95 2.4 20.455.911.20 11.4 0.00 0.0 64 . 794.890.57 36 . 1 119,558.654 .09 60,409,135.07 33.6 2,032.55 0.0 4,363,722.95 2.4 20,459.911.20 11.4 0.00 0.0 £4 , 794,890.57 36 .1 ATTACHMENTS Procurement Section TABLE OF CONTENTS Part 1 Narrative on MWDVBEs Procurement Efforts 1. Introduction 2. YEAR 2003 Expenditures 3. 2003 Summary of Key Developments A. Communication B. Recognition C. Supplier Excellence Program D. Other programs 4. Planned MWDVBE Program Activities for 2004 5. Potential RFP Opportunities in 2004 6. Sample of web-based outreach: “screenshot” of supplier Registration 7. Sample of web-based outreach: “screenshot” of database search tool for Verizon Sourcing Process Leaders Part 2. Procurement Diversity Reports Procurement Section Narrative on MWDVBE Procurement Efforts 1. INTRODUCTION: This filing is made pursuant to the “Report on Diversity" filed with the Pennsylvania Public Utility Commission. Economic development of the communities we serve is a key part of Verizon Corporation’s Diversity Initiative. Each year we establish stretch objectives for greater spend with Minority, Women, Disabled, and Vietnam-Era Veteran Business Enterprises (“MWDVBE”) firms. Progress towards these goals is measured each quarter. Goal achievement is also a component of senior management incentive pay. In addition to being a good business practice, our CEO Ivan Seidenberg has stated that Verizon recognizes Supplier Diversity as a moral commitment. This strong leadership has ensured that Supplier Diversity is an integral part of our standard corporate purchasing practice. In 2003, Verizon Corporation spent over $1.7 Billion with MWDVBE firms. Procurement Section Narrative on MWDVBE Procurement Efforts 2. YEAR 2003 EXPENDITURES: During 2003, Verizon Corporation spent $1.7B with Minorities, Women, Disabled and Vietnam-Era Veterans Business Enterprises (MWDVBEs) on a base of $24.6B, which equated to 7%. During the same time period, the Verizon direct and subcontracting spend in Pennsylvania totaled $83.6M on a base of $1.109B, which equated to a percentage of 7.54%. The number of MWDVBE suppliers utilized in 2003 for Pennsylvania procurement activities totaled 236 in number. 3. 2003 SUMMARY OF KEY DEVELOPMENTS A. Communication/Outreach • Verizon continued to expand its Corporate-wide Supplier Diversity, establishing stretch objectives for affiliates and business units and including all products and services in the program. • We issued comprehensive quarterly reports that tracked our Supplier Diversity progress at both the corporate and affiliate level. Our leadership team provided detailed presentations about our progress to Verizon business unit leaders, other key internal stakeholders, external advocacy groups, and MWDVBE suppliers. • We continued to improve the design and "usability” features of our on-line supplier registration program. We contacted over 7000 MWDVBE suppliers to request that they update their firms' capabilities profile and certification information to ensure their continued eligibility for our program. • We met with all key prime suppliers to review our requirements for MWDVBE subcontracting. • We responded to several thousand requests for information via our website. Our staff maintained daily outreach efforts to MWDVBE suppliers, meeting with many and answering direct requests for information. • We participated in forums and outreach programs sponsored by key MWDVBE advocacy groups such as the National Minority Supplier Development Council (NMSDC), the United States Hispanic Chamber of Commerce (USHCC), United States Pan Asian American Chamber of Commerce (USPAAC), and Women's Business Enterprise National Council (WBENC). • We advertised our program in publications such as the Minority Business News, Hispanic Business, and Diversity Inc. Procurement Section Narrative on MWDVBE Procurement Efforts 2003 SUMMARY OF KEY DEVELOPMENTS - Communication/Outreach fcont’d): • We were a major sponsor of and participant in an in-depth study on how to achieve sustainable growth of Supplier Diversity in the Telecommunications industry (“Sustainable Business Development and Growth: An American Challenge" - Joint Center for Political and Economic Studies). • Our website offered current information concerning certification and registration information, upcoming Requests For Proposals (RFPs), contact information, and other pertinent information for prospective suppliers • We continued to expand our reliance on minority-owned firms for financial services to Verizon. More than a dozen minority-owned firms help Verizon manage its pension plans and Verizon Foundation investments. Several other minority firms provide underwriting and other brokerage services. Verizon also has Certificate of Deposits with a number of minority-owned banks. • We continued our efforts to increase opportunities for MWDVBE suppliers to provide network-related Engineering, Furnish, and Install (“EF&I") services by “breaking up” large regional awards into local “turfs". • We maintained and or continued to grow reliance on other MWDVBE suppliers of network equipment and construction services despite reduced overall spending by Verizon. • We continued to develop MWDVBE suppliers in “non-traditional" areas such as: advertising, marketing, banking and investment, and environmental services. B. Recognition in 2003 • In 2003, Verizon Corporation was recognized by the US Pan Asian American Chamber of Commerce (USPAACC) as the "Corporation of the year.” Susan Au Allen, Chamber President and CEO made the presentation at the Chamber’s 15th Annual “CelebrAsian Excellence Awards" held in Washington, D.C. Ms. Allen stated: “Verizon’s leadership in ensuring equal opportunities for Asian-American businesses is a model example of corporate citizenship....Its commitment to diversity is one that many corporations could emulate." • The Greater Washington Ibero American Chamber of Commerce (GWIACC) presented Verizon with their “Outstanding Contributor Award." The award recognized continued commitment and support of the Hispanic business community. • George Herrera, President and CEO of the United States Hispanic Chamber of Commerce (USHCC) in an address to the Congressional Hispanic Caucus’ Corporate America Task Force, commended George S. Dowell, Vice President of Sourcing for his leadership of the USHCC Procurement Council, which he chairs. The council’s mission is to increase opportunities for Hispanic businesses with corporate America. Procurement Section Narrative on MWDVBE Procurement Efforts 2003 SUMMARY OF KEY DEVELOPMENTS - (cont’d): C. Supplier Excellence Program Verizon’s Supplier Excellence Award Program was developed to recognize suppliers who have demonstrated overall performance excellence and is facilitated by Corporate Sourcing’s Quality Management organization. In 2003, three minority suppliers and three women-owned businesses received a Verizon Supplier Excellence Award for their accomplishments. D. Other Programs The majority of Verizon’s purchases of goods and services are obtained via a competitive process managed by Sourcing Process Leaders ("SPLs”) within our Corporate Sourcing organization. Each SPL establishes an annual plan that includes MWDVBE share objectives. Our Supplier Diversity team is an integral part of Corporate Sourcing, and participates on the cross functional teams formed by SPLs to select suppliers. For example, Supplier Diversity works to develop bid lists that include qualified MWDVBEs. All prospective Prime suppliers are required to submit a utilization plan with objectives for subcontracting to MWDVBE firms. A prospective supplier’s commitment to use MWDVBE firms is an important consideration in the award of business. This written commitment (or “utilization plan’’) becomes part of the contract. Prime suppliers submit quarterly reports that track their adherence to this commitment. All SPLs also have on-line access to our database of MWDVBEs. In 2003 over 1800 MWDVBE firms registered initially or updated their profiles. SPLs make use of flexible search criteria that allows them to develop bid lists of suppliers that meet detailed requirements for products, skills, experience, and other key criteria. In 2003, Verizon strengthened its focus - and results - in areas of low utilization of MWDVBEs : A. Verizon Corporation expanded its reliance on MWDVBE financial services firms in 2003. Over $1B in pension and Verizon Foundation assets are managed by MWDVBE firms. B. Prime suppliers chosen in 2003 to provide key elements of our “Fiber to the Premises" network elements were asked to commit to substantial 2d tier objectives. Procurement Section Narrative on MWDVBE Procurement Efforts 2003 SUMMARY OF KEY DEVELOPMENTS - Programs (conTd): C. Verizon continued its aggressive outreach program to identify the core competencies offered by MWDVBE firms and to effectively match these with competitive opportunities within Verizon. Almost all major RFPs included MWDVBE objectives. D. Verizon continued to be involved with strategic external outreach in order to identify qualified MWDVBE suppliers in product/service areas where there is little or no participation. This included participation in a number of trade fairs as well as both support and active participation in business organizations that advocate for MWDVBE procurement opportunities. Guidelines for utilization of MWDVBE subcontractors by non-MWDVBE First Tier suppliers are included in each RFP. As part of their response to Verizon RFPs, first tier suppliers are required to include their MWDVBE subcontracting plan. This plan requires that they list the specific MWDVBE they will be utilizing and the projected dollars or percentage of work they will receive. First tier suppliers are also required to report their MWDVBE subcontracting activity to Verizon on a quarterly basis. The Supplier Diversity department is responsible for tracking this information. F. We cosponsored and participated in 46 events designed to generate greater opportunity for MWDVBEs. These included: Service Disabled Veterans National Conference The Women’s Business Enterprise National Council Annual Conference “Salute to Women’s Business Enterprise" US Pan Asian Chamber of Commerce “CelebrAsian 2003” National Minority Supplier Development Council Conference and Business Opportunity Fair US Hispanic Chamber of Commerce 24th Annual National Convention & Expo United States Telecom Association SUPERCOMM 2003 Numerous NMSDC regional opportunity fairs/conferences Procurement Section Narrative on MWDVBE Procurement Efforts 4. PLANNED MWDVBE PROGRAM ACTIVITIES FOR 2004 Verizon will continue to make concerted efforts to strengthen our Supplier Diversity results: Internal Program Activities We will continue to develop our Corporate Supplier Diversity program with an emphasis on stretch objectives for all key products/services and continuous improvement across all business units. We will: • Identify key RFPs with an impact on MWDVBE opportunities and work actively with the Cross Functional Teams to emphasize our objectives. • Work with internal customer groups outside of the sourcing process whose functions impact use of key MWDVBE suppliers. Encourage competitive selection of all suppliers to ensure full opportunity for MWDVBEs. • Develop internal processes that better identify and track current certification status. We will pursue further development of MWDVBE suppliers in the switch and transmission category. • Expand our Prime supplier program at the Corporate level to include significant participation by our incumbent suppliers. In addition, in areas of high growth, such as broadband deployment, we will require manufacturers to meet aggressive 2d tier objectives for MWDVBE subcontracting. • Continue to expand the corporate Supplier Diversity initiative with an emphasis on “non-traditional" areas such as finance, benefits, and "high technology”. External Program Activities We will continue to develop our Corporate Supplier Diversity communications program, with an emphasis on outreach to supplier community, web-based tools to allow effective supplier access, and the development of best practices within the Telecommunications industry. We will also: • Aggressively encourage MWDVBE suppliers to achieve and maintain current certification and to enter and update their "profiles" on our web-based registration database Procurement Section Narrative on MWDVBE Procurement Efforts External Program Activities for 2004 (confd) • Work with Advocacy groups to develop more effective “trade fair” type events. For example, encourage meetings between highly qualified MWDVBEs and Verizon Sourcing Process Leaders to discuss both current opportunities and general Verizon requirements for the applicable product or service. • Enhance our communications program for MWDVBEs in order to provide more information concerning opportunities, events, and Verizon requirements. • Continue to perform MWDVBE site visits to evaluate suppliers for future opportunities and increase the number of recognized qualified suppliers. • Verizon will continue to work with prime suppliers in such areas as management consulting, accounting, and “high-tech” manufacturing to encourage use of MWDVBEs in areas related to such primes’ core competence. In order to encourage development of MWDVBE suppliers in areas of low utilization, Verizon will continue its policy of not accepting Prime supplier “overhead" expenditures - such as building maintenance or food services - as part of its prime supplier program . • Verizon will work with key advocacy groups to bring together well-qualified suppliers and Verizon Sourcing Process Leaders. • Verizon will work within the telecommunications industry to continue to develop best practices for developing sustainable Supplier Diversity Growth. • Verizon continued to be involved with strategic external outreach in order to identify qualified MWDVBE suppliers in product/service areas where there is little or no participation. This included participation in a number of trade fairs as well as both support and active participation in business organizations that advocate for MWDVBE procurement opportunities. • Guidelines for utilization of MWDVBE subcontractors by non-MWDVBE First Tier suppliers are included in each RFP. As part of their response to Verizon RFPs, First Tier suppliers are required to include their MWDVBE subcontracting plan. This plan requires that they list the specific MWDVBE they will be utilizing and the projected dollars or percentage of work they will receive. First Tier suppliers are also required to report their MWDVBE subcontracting activity to Verizon on a quarterly basis. The Supplier Diversity department is responsible for tracking this information. Procurement Section Narrative on MWDVBE Procurement Efforts 5. POTENTIAL RFP OPPORTUNITIES IN 2004 Assemble, wire, and test of CPE Cabinets Payphone Handsets Asbestos Abatement Svcs Early Warning Fire Detection Systems Car Services Collection service Computer equipment UPSD/Generator/Battery Maintenance Cable Conduit & Accessories Gas Feeder Pipes Fiber Connector insertion/Removal Tool Network Protectors Central Office Frames and Cable Racks Switch air filters Customer Premise Gateways (modem + router) Procurement Section Narrative on MWDVBE Procurement Efforts 6. SAMPLE OF WEB-BASED OUTREACH: “SCREENSHOT” OF SUPPLIER REGISTRATION Certified MWDVBEs register with Verizon and receive a registration number. They can access and update their on-line firm profile at any time. S^StBrt[^S£Mcto«ift£irt«ti . ||fcV«»l«>n I Vwteon • 7>'_. . i v- , ;:W "WJ Ikki*' Back ' FrvivUiJ Stop "j. Rehtth -- Hone ■ ■ Search -; Favertes . " Hotoy ' - -V Mat hrt -idt , . Meuanga r j AjdtRcs |^] hftpc//wwM22 vdnzon com/^bouf/cgJTirty/ti^wfci WMi'tt’-fv'ar. m order ta oarticipate In vtrlzon'e compet/tr*»rf bid procurement process, a supplier must register witn our Supplier Oirersffr Program Before doing so, cmtne«ioii mk) please note me following points R*a<*1i«lkxi • SuomiDng a Verizon MWDVBE Reglsbaton Form does NOT guarencee winning a Vernon contract end does NOT rerOty a Arm as a Verizon supplier !f)L •n>'n'/.ilS!!v.i5Lli • Businesses meiwisn 10 Registerwim venzon corporate Sourcing must ftrst nave thud-petty cerMcalion oMheir MW/DV BE status (see below; CortlficaUan To register wim us as «n MWCVBE Supplier Important Mato : IT your Arm mey ofler piodutli or services lovenzon California inc.we ask mat you obtain yout certdtcason Homme California Public Utilities Commission (CPUC) vfMBE Clearmgnouse in accordance witn CPUC General Order 166 (See Below) CPUCWMOEClMriViouM Maurice Bepey dCO«S-nS£ CPUCMMHE OimtaHa -d :glpane^J. t — :!{■ ..i:..u Procurement Section Narrative on MWDVBE Procurement Efforts 7. SAMPLE OF WEB-BASED OUTREACH: “SCREENSHOT” OF DATABASE SEARCH TOOL FOR VERIZON SOURCING PROCESS LEADERS Verizon Sourcing Process Leaders enter the criteria to be met for upcoming bids. This tool is used to compile bid lists for upcoming RFPs. I■ SS^Eaa1'. | gjVgncin|VotOT-Reguti«-| QjEtphiT^'pcrruyl;1 ^||flVentc»>l5upp6M P»o... ; ^ > 11 <0am ; J 1 £le ,,£<* . '.Fjvwildf ’''loolj, ■ NT1 B«k :S(op . Rdmh i Home '' ‘ .- Fevortts Hmoi; • f ' Mad PtN ' Ect. Menengv Qian in Qui^cnvy fWase*!- T'lvarttv Supplier Profile Search Criteria zees: Cixniway Mne partial names wa Mound Currently Contracted wttn Verizon ns r no ^ an if v:.!ierni«i;yi tt«e Select All 1 ‘xJI'l'i'VLSTJtli'Vt' AL '-■-W AK zi MIWVBt lype Select All 3 A/ncan Amencen Male Afttcan American Female toe of Pualneea Select All Semce 1 Manufacturer »| i.nj ‘'ri'nt' ’ Product «er*lce Category SeieclAJi Adverbsing/MarKeling CaoieSWire ij Search for firms trial ueeo any of the foiling wonts in aescnnmg meir core competencies anafor curtenl semces/proaucts fumisneo to venzon Sepsnde march tarms erth commas: PrZiury Atoducre^en-lcoe or *co»b compotenclee- ProducrwSemcoe currenOy furoMTiodlo Verizcx Tzmmzr Select aji 1 Came-coax zJ if JiiHd locdHtaneTi VZ Pennsylvania-2003 DirSpend(*) PEOPLE NSI 2d Tier DIRECT SPEND (*) SOFT REG VZ PA ALLOCATION ALLOCATION SAP ■ VZ PA total % TOTAL SPEND $516,749,779 $213,906,812 $378,917,689.00 $1,109,574,280 WBE $12,079,497 $4,833,516 $7,340,979 $3,316,602 $27,570,594 2.48% Hisp $317,996 $3,745,247 $3,809,339 $186,643 $8,059,225 0.73% Af Am $900,143 $2,906,829 $2,928,963 $1,059,738 $7,795,673 0.70% As Am $1,965,413 $10,397,611 $5,363,128 $441,721 $18,167,873 1.64% Nat Am $45,588 $39,423 $581,563 $1,011 $667,585 0.06% ServDisVet/VietVet $20,452,926 $257,140 $587,920 $84,131 $21,382,117 1.93% Ethnicity Not ID'd $0 $0 $0 $0 $0 0.00% Disabled $2,734 $13,860.00 $24,705 $0 $41,299 0.00% Total MWDVBE $35,764,297.70 $22,193,626 $20,636,597 $5,089,846 $83,684,367 % Inclu Spend 6.92% 10.38% 1.34% 7.54% # OF MWDVBES 133 103 * EXCLUDES PAYMENTS TO AFFILIATES, GOVERNMENT ENTITIES, AND TAXES vendor name mbewbe_s category inv_net_amount COMMERCE FUNDING CORPORATION 11 Af Am $59,339 TELCOBUY.COM 10 Af Am $97,273 MITCHELL & TITUS LLP 10 Af Am $2,425 DELTA LABOR SERVICES 11 Af Am $487,549 JGS TELECOM 11 Af Am $161,613 SPRINGBOARD TECHNOLOGY 11 Af Am $53,389 COTTMAN TRANSMISSION 11 Af Am $27,765 SPRINGBOARD TECHNOLOGY 11 Af Am $4,904 GIBBS HAULING SERVICE 11 Af Am $1,781 ANTRONIX DISTRIBUTION & SUPPLY 11 Af Am $1,480 CUMMINS METROPOWER INC 11 Af Am $1,003 REBUCKS SOUTHSIDE TEXACO 11 Af Am $795 WASHINGTON CABLE SUPPLY 11 Af Am $328 SAFETY EQUIPMENT TRUCK PARTS 11 Af Am $162 IDEAL ELECTRICAL SUPPLY CORP 16 Af Am $338 TELAMON ATLANTIC CORPORATION 20 As Am $1,459 TELAMON ATLANTIC CORPORATION 20 As Am $561 CAMCOM INC A GMSI CO 21 As Am $84,388 CLH INC 21 As Am $2,106 V O BAKER DISTRIBUTING CO 26 As Am $168 HENRY STEWART CO 26 As Am $63 TELEFONIX TECHNOLOGY INC 71 AS AM $11,328 SOFTWARE HOUSE INTERNATIONAL INC 80 AS AM $1,499,083 BT & E UTILITY PRODUCTS INC 80 AS AM $168,564 SOFTWARE HOUSE 80 AS AM $118,662 • SOFTWARE HOUSE INTERNATIONAL 80 AS AM $55,154 MOTOR QUEST OF WELLESLEY 80 AS AM $3,620 BATAVIA SERVICES 81 AS AM $17,068 JTC ARCHITECTS INC 81 AS AM $2,593 REGALI 86 AS AM $598 L'^v$1>965,413; ALL SEASON MOVERS INC 90 Disabled ; ^$2,734. MBE TELECOM INC 41 HISP $7,257 ICP 45 HISP $53,657 ASPLUNDH TREE EXPERT CO 46 HISP $171,650 ASPLUNDH TREE EXPERT CO 46 HISP $63,711 COMMUNICATIONS MFG CO 46 HISP $15,167 H F WILSON ENGINEERING CO 46 HISP $6,554 ^ $31.7,996 MELARD TECHNOLOGIES 30 NA $35,234 MELARD TECHNOLOGIES 30 NA $8,854 SUPREME JANITORIAL & 36 NA $1,500 ' n$45,'588. HOWARD E STUBER 05 SDV $6,952 POWER MAINTENANCE 1 SDV $97,569 TESSCO 1 SDV $7,474 ASSOCIATED VEHICLE 1 SDV $6,900 ATLANTIC SERVICE ALLIANCE 2 SDV $11,784,228 STATIONARY POWER SERVICES INC 2 SDV $4,284,614 QUALITY BUILDING SERVICES 2 SDV $2,005,475 ROSS & KENNEDY CORPORATION 2 SDV $1,474,500 TRINITY ASSOCIATES INC 3 SDV $18,126 XEL COMMUNICATIONS 5 SDV $453,155 XEL COMMUNICATIONS 5 SDV $313,445 MODULAR SYSTEMS 6 SDV $489 n :,r fe0.452,926: COMPUTER GENERATION 55 WBE $363,422 MOHAWK LTD 55 WBE $223,422 AMERICAN U-TEL INC 55 WBE $45,052 ABACON TELECOMMUNICATIONS 55 WBE $24,879 FIBER OPTIC NETWORK SOLUTIONS 55 WBE $13,539 PROGRESSIVE COMMUNICATION 55 WBE $5,731 HORIZONS UNLIMITED 55 WBE $5,694 GREAT LAKES CASE & CABINET CO 55 WBE $4,307 TAPELSUECO 55 WBE $3,100 SAFEWARE INC 55 WBE $1,230 PROTECTA PACK SYSTEMS 55 WBE $291 K M M TELECOMMUNICATIONS 56 WBE $7,822,490 SUPERIOR UTILITY EXCAVATING 56 WBE $953,788 FAIRWAY MOTORS 56 WBE $316,631 LOYALHANNA CONSTRUCTION CO 56 WBE $288,924 TELAIDE GENERAL CONTRACTORS 56 WBE $206,896 K M M TELECOMMUNICATIONS 56 WBE $201,493 THOMAS J STOUDT 56 WBE $168,838 A&A CONTRACT SERVICES INC 56 WBE $164,440 D L ELECTRONICS INC 56 WBE $142,660 AQUA TREAT INC 56 WBE $141,714 NAPA AUTO PARTS 56 WBE $127,569 INOVA CORPORATION 56 WBE $104,984 LOSS PRO SERVICES INC 56 WBE $103,730 DRAKE COMM PRODUCTS INC 56 WBE $75,999 KGP TELECOMMUNICATIONS 56 WBE $62,220 MUSTANG EXPEDITING 56 WBE $57,211 M & H COMPANY 56 WBE $54,484 GEORGE M YOCUM 56 WBE $44,405 JOLE EQUIPMENT 56 WBE $43,661 BURNWORTHS GARAGE INC 56 WBE $31,217 TAYLOR & ARMSTRONG 56 WBE $31,210 GLOUCESTER IRON & METAL INC 56 WBE $26,419 PERIPHERAL PARTS SUPPORT 56 WBE $23,772 PNEUMATIC SPECIALTIES 56 WBE $21,109 RISER BOND INSTRUMENTS 56 WBE $17,045 UNITED REVIEW SERVICES 56 WBE $16,997 U S SAFETY 56 WBE $13,627 RAINBOW TECHNOLOGY CORP 56 WBE $13,567 NUTMEG UTILITY PRODUCTS INC 56 WBE $13,083 ALLSAFE DOCUMENT DESTRUCTION 56 WBE $12,143 TAYLOR & ARMSTRONG CONTRACTING 56 WBE $10,177 WEITBRECHT COMM INC 56 WBE $9,823 AROSE INC 56 WBE $9,115 DESIGN-iT ENTERPRISES INC 56 WBE $6,203 DESIGN-IT ENTERPRISES INC 56 WBE $5,876 AMERICAN PIPE & PLASTICS INC 56 WBE $4,687 BROPHY CONTRACTORS 56 WBE $4,500 ACTION SUPPLY PRODUCTS INC 56 WBE $3,761 STRUCTURAL METAL FABRICATORS 56 WBE $3,358 PLANET EARTH RECYCLING 56 WBE $3,136 NUTMEG UTILITY PRODUCTS INC 56 WBE $2,917 NATIONAL TELEPHONE SUPPLY CO 56 WBE $2,183 DESIGN-IT-ENTERPRISES 56 WBE $2,171 INDUSTRIAL PRODUCTS SUPPLY 56 WBE $2,097 DL ELECTRONICS 56 WBE $2,077 EASTERN AUTO PARTS WAREHOUSE 56 WBE $1,876 JANEWAY TOWING 56 WBE $1,455 CONLINS COPY CENTER 56 WBE $1,132 RUS INDUSTRIES 56 WBE $1,078 RUS INDUSTRIES 56 WBE $971 JOHNSTONE SUPPLY 56 WBE $960 LIBERTY WELDING CO 56 WBE $800 DUNLAP FORD 56 WBE $767 CABLE CONNECTION & SUPPLY COMPANY 56 WBE $762 KT PC 56 WBE $759 TJ STOUDT INC 56 WBE $601 NAM IT ENGRAVING CO 56 WBE $446 GUARDIAN UTILITY SERVICES 56 WBE $434 LEWANDOWSKI EQUIPMENT CO INC 56 WBE $405 PRINCETON COMPUTER SUPPORT 56 WBE $373 ATLAS FLASHER & SUPPLY CO INC 56 WBE $291 AGNEW SIGNS INC 56 WBE $278 LABOR SAVING SERVICES INC 56 WBE $268 RISER-BOND INSTRUMENTS 56 WBE $252 BALTIMORE AUTO SUPPLY CO 56 WBE $192 J OBRIEN COMPANY 56 WBE $80 MICHAEL J ARNOLD & CO 56 WBE $73 MULTIDYNE ELECTRONICS 56 WBE $69 TELEPHONE TOOLS OF GEORGIA 56 WBE $61 GLEN SUMMIT SPRINGS WATER CO 56 WBE $27 NAPA AUTO PARTS 56 WBE $18 $12;079,497 vendor__name mbewbe soinv net_amount LUCENT TECHNOLOGIES INC $24,937,379 AT&T CARRIER BILLING $19,029,059 • NECA PAUSE $17,474,483 LEVEL 3 COMMUNICATIONS LLC $16,959,609 PECO ENERGY $14,402,375 CTSI $12,622,652 ATLANTIC SERVICE ALLIANCE 2 $11,784,228 FUJITSU NETWORK COMMUNICATIONS $9,763,532 RCN TELECOM SERVICES OF PA INC $9,234,355 TYCO ELECTRONICS POWER SYSTEMS $8,716,016 TELLABS OPERATIONS $8,300,682 ALCATEL USA MARKETING INC $7,872,026 K M M TELECOMMUNICATIONS 56 $7,822,490 COMMONWEALTH TELEPHONE CO $6,677,848 HAVERSTICK BORTHWICK CO $6,379,795 OMNI SERVICE MANAGEMENT INC $6,155,406 PPL ELECTRIC UTILITIES CORPORATION $6,019,175 GILBANE $5,888,293 FRANK R LAMARRA INC $5,773,975 MFS INTELENET INC $5,365,794 CISCO SYSTEMS INC $5,188,419 CHOWNS COMMUNICATIONS INC $5,112,729 DANELLA LINE SERVICES CORP $5,032,945 NORTHERN TELECOM INC $4,933,933 COMMUNICATIONS TEST DESIGN INC $4,882,860 G M MCCROSSIN $4,729,375 ORIUS CENTRAL OFFICE SERVICES INC $4,568,551 • A MARTINI CO INC $4,508,666 DUQUESNE LIGHT CO $4,436,426 CORNING CABLE SYSTEMS LLC $4,406,463 STATIONARY POWER SERVICES INC 2 $4,284,614 WILLIAM SNYDER CTY OF BUCKS $4,126,151 H B FRAZER CO $4,004,333 FRANK V RADOMSKI & SONS INC $3,819,791 VOLT DELTA RESOURCES INC $3,653,435 HARRISTOWN DEVELOPMENT CORP $3,614,826 MCI METRO C/O MCI WORLDCOM $3,500,241 PENN TELECOM INC $3,404,941 PP&L INC $3,346,160 JOHN DEKLEWA & SONS INC $3,078,096 XO COMMUNICATIONS $3,068,836 SIEMENS CARRIER NETWORKS LLC $3,021,640 DESIGNED TELECOMMUNICATIONS $2,917,624 UNKNOWN VENDOR $2,830,358 FOCAL COMMUNICATIONS CORP $2,709,766 ALLTEL PENNSYLVANIA $2,592,621 JENDOCO CONSTRUCTION CORP $2,569,214 JJ WHITE INC $2,488,306 PENNSYLVANIA UNEMPLOYMENT $2,479,875 WARFEL CONSTRUCTION CO $2,417,087 COMVERSE NETWORK SYSTEMS $2,413,386 TELCORDIA TECHNOLOGIES INC $2,357,002 QUAKER MECHANICAL $2,346,190 MCGINLEY MAINTENANCE $2,338,311 GPU ENERGY $2,107,683 PARSONS COMMUNICATIONS $2,102,328 JOHN MEEHAN & SON $2,096,444 PAETEC COMMUNICATIONS INC $2,083,655 KATHALYN OBRIEN $2,054,700 QUALITY BUILDING SERVICES 2 $2,005,475 ALCATEL USA MARKETING INC $1,933,602 PECO ENERGY COMPANY $1,866,068 PECO ENERGY $1,864,289 DUQUESNE LIGHT CO $1,860,215 NORTEL NETWORKS INC $1,851,648 PENELEC $1,803,569 SIEMENS STROMBERG CARLSON $1,790,662 SAMPSON GROUP $1,760,448 ALLEGHENY POWER/MONONGAHELA $1,749,309 GILBANE BUILDING CO $1,644,931 TYCO ELECTRONICS POWER SYSTEMS $1,572,215 TEKELEC INC $1,517,508 3-R ELECTRIC INC $1,507,630 SOFTWARE HOUSE INTERNATIONAL INC 80 $1,499,083 NORTH PITTSBURGH TELEPHONE CO $1,483,228 ROSS & KENNEDY CORPORATION 2 $1,474,500 PAGODA ELECTRICAL & MECHANICAL $1,471,101 XO COMMUNICATIONS $1,471,019 GULF OIL LIMITED PARTNERSHIP $1,397,576 IBM CORP $1,337,612 KOPPERS INDUSTRIES $1,330,282 IBM CORP $1,324,166 BOBS AUTOMOTIVE $1,319,890 TRUSKEY $1,295,689 COMMUNICATIONS TEST DESIGN INC $1,295,587 NORTEL NETWORKS INC $1,286,773 TERRA CAPITAL ASSOCS $1,286,617 LIBERTY GENERAL CONTRACTNG INC $1,253,202 BERKHEIMER ASSOCIATES $1,226,768 SPIRENT COMMUNICATIONS OF ROCKVILLE INC $1,115,807 ACTERNA $1,102,127 AFL NETWORK SERVICES $1,098,909 NECA $1,058,863 DOHERTY & COMPANY $1,012,731 MET-ED $1,011,823 EDWIN L HEIM CO $1,007,158 MARIANO CONSTRUCTION $1,000,902 JUNIPER NETWORKS $97b,610 W D WRIGHT CONTRACTING INC $965,003 SUPERIOR UTILITY EXCAVATING 56 $953,788 HITECH NETWORK SYSTEMS INC $948,322 OFS FITEL LLC $939,249 AL SMITH CONSTRUCTION CO INC $930,562 CUSHMAN & WAKEFIELD OF FLORIDA INC $929,100 DENVER & EPHRATA TEL & TEL CO $918,395 CB RICHARD ELLIS INC $881,041 PYRAMID INDUSTRIES $870,991 PIRELLI CABLE CORPORATION $853,090 NHC COMMUNICATIONS USA INC $847,360 SNIP LINK LLC $791,889 US LEG OF VIRGINIA INC $788,965 PALMERTON TELEPHONE CO $776,358 BLUE ELK DEVELOPMENT CO $772,954 SIWEL CONSULTING INC $766,679 INTERNAL REVENUE SERVICE $765,481 @ ROAD INC $764,065 MERS STONERIDGE LIMITED PARTNERSHIP $762,831 COMVERSE NETWORK SYSTEMS $761,067 AMERICAN EXPRESS TRS CO INC $731,333 WRIGHT INDUSTRIES $713,275 WEST CO $711,787 CITIZENS TELEPHONE CO OF $710,867 AGILENT TECHNOLOGIES INC $703,545 VASOLI ELECTRIC CO $698,380 ADC TELECOMMUNICATIONS INC $687,949 CAVALIER TELEPHONE $676,711 SWARTZ REPAIR SERVICE INC $657,715 PENNSYLVANIA POWER COMPANY $636,113 TELSOURCE CORP $634,875 LAUREL HIGHLAND TELEPHONE CO $628,503 CBM OF AMERICA INC $618,341 ATX TELECOMMUNICATIONS SERVICES $614,000 ITRONIX CORPORATION $611,327 SP MCCARL & COMPANY INC $608,438 NECA - TRS $605,749 @ ROAD INC $601,080 NHC COMMUNICATIONS INC $596,130 SANDRA KIRKLAND $591,285 CHOWNS COMMUNICATIONS $590,523 RIPARIUS COMMUNICATION $565,263 MARCONI COMMUNICATIONS $562,530 WS MILLER AND SONS $554,253 PEGAS PCARD - STAPLES NATIONAL ADVANTAGE $550,897 INNOVATIVE SYSTEMS DESIGN $545,256 SECURITY SERVICE & $534,661 MJL AUTOMOTIVE INC $526,702 PLANT EQUIPMENT $526,407 BUILDING TECHNOLOGY ENGINEERS INC $515,781 D&E SYSTEMS $513,403 FLUKE NETWORKS INC $511,437 MJFD $511,285 HUB FABRICATING CO $499,658 COLOSIMO & SON INC, CASPER $489,012 DELTA LABOR SERVICES 11 $487,549 WSA ALLIANCE $484,691 CENTRAL TAX BUREAU $468,272 WGHINMAN INC $466,025 APPLIED INNOVATIONS INC $465,812 IRONTON TELEPHONE CO $465,029 SERVICE ELECTRIC TELEPHONE $464,597 HAYTON SYSTEMS & APPLICATIONS $454,250 XEL COMMUNICATIONS 5 $453,155 CUSHMAN & WAKEFIELD OF PA $442,181 BENTLEYVILLE TELEPHONE COMPANY $442,166 BRIDGESTONE/FIRESTONE INC $439,453 TELASS1ST $436,909 QUALITY CONTROL SERVICES LLC $430,746 AERIAL INSPECTION SERVICE $430,544 MOBILE TOOL INTERNATIONAL INC $428,870 NAPPEN & ASSOCIATES $422,926 DELL MARKETING LP $422,733 ROWE LINE CONSTRUCTION INC $421,122 HATZEL & BUEHLER INC $420,250 JAMES CRAFT & SON INC $416,841 FRONTIER COMMUNICATIONS OF $416,551 T-NETIX $413,493 SYSTEM STUDIES $397,290 PECO ENERGY $395,287 GENCO REALTY $392,977 WALTER ROWE $390,470 JEEMCO $390,429 SI INTERNATIONAL TELECOM CORP $388,438 HENKELS& MCCOY INC $388,067 RAY 1 WINTERS AND SONS INC $386,385 DUECO INC $381,582 COMPUTER GENERATION 55 $363,422 AUTOMOTIVE RENTALS $360,863 WASTE MANAGEMENT INC $346,565 OK CHAMPION $342,345 PENN POWER $336,478 HENKELS& MCCOY INC $333,322 AT&T $332,000 GE CORPORATE CARD SERVICES $330,958 VOLT $330,715 SYSTEM ENGINEERING INTL INC $330,306 JEFFREY BLANK & ASSOCIATES $320,130 SIEMENS INFORMATION & $317,740 FAIRWAY MOTORS 56 $316,631 XEL COMMUNICATIONS 5 $313,445 BRISTOL ENVIRONMENTAL INC $308,144 PROCURESTAFF TEMPS $308,125 INTERNATIONAL TRUCK & ENGINE CORP $305,958 ALTEC INDUSTRIES INC $302,502 PAUL RESTALL COMPANY INC $296,552 METRO TELECONNECT COMPANIES $296,000 LOYALHANNA CONSTRUCTION CO 56 $288,924 LINE SYSTEMS INC $284,000 APPLIED INNOVATIONS INC $274,780 MCI WORLDCOM NETWORK SVCS INC $273,077 ALLEGHENY POWER $271,120 WILSON EXCAVATING $269,928 ALCOA FUJIKURALTD $264,169 EDWARDS, PATRICIA A $264,165 PENNSYLVANIA ONE CALL SYSTEM $263,988 GRUBB & ELLIS COMPANY $260,848 FRANK J ZOTTOLA CONST $260,476 MARCONI COMMUNICATIONS $258,936 LVI ENVIROMENTAL SERVICES INC $257,777 WATER REVENUE BUREAU $257,512 R H MARCON $256,766 CEI NETWORKS INC $256,394 DPI TELECONNECT $254,000 TX TECHNOLOGY $253,687 CURRENT COMMUNICATIONS $250,435 CENTURY STAFFING LLC $250,345 FRAME CONTRACTING SERVICE $249,915 GEO TECHNOLOGY $245,207 MERCURY INTERACTIVE INC $240,936 FRANK ZUK $238,454 JAMES J ANDERSON CONSTRUCTION $235,770 PARTS DISTRIBUTORS LLC $234,122 SUN MICROSYSTEMS $233,533 CORVEL CORPORATION $232,332 P-COM NETWORK SERVICES INC $229,433 CAT COMMUNICATIONS $228,000 PITNEY BOWES INC $225,726 CAPLEN REAL ESTATE $225,326 BRENNANS OFFICE INTERIORS $224,301 MOHAWK LTD 55 $223,422 THOMAS TECHNOLOGIES $220,747 ESTHER DONAHUE SMITH $220,661 TWIN CITY BUILDERS $218,134 EXFO ELECTRO-OPTICAL $217,686 BRANDYWINE REALTY SERVICES $214,990 CUMMINS- ALLISON CORP $212,808 AMERICAN LONG LINES $212,000 WAYNE MOVING & STORAGE CO OF NJ $210,834 SERVICE MOTOR PARTS INC $210,615 COMMERCIAL BUSINESS SYSTEMS $210,031 TOLLGRADE COMMUNICATIONS $207,704 EVANS CONSOLES $207,103 TELAIDE GENERAL CONTRACTORS 56 $206,896 NETWORK ASSOCIATES INC $206,351 HICKORY TELEPHONE COMPANY $206,453 NUTEL PHONE SERVICE INC $204,000 K M M TELECOMMUNICATIONS 56 $201,493 UTILIMASTER CORPORATION $196,564 EQUITABLE GAS $193,696 GENERAL MOTORS ACCEPTANCE $192,630 TRF TREE EXPERT CO $192,171 HERRE BROTHERS $190,930 NORTH EASTERN PA TELEPHONE CO $189,815 SD PITMAN INC $188,523 C H LACEY INC $185,454 JASPER ENGINE & TRANSMISSION $185,310 NORTEL NETWORKS INC $181,532 3M CO $181,497 TRIGEN $180,799 WM J DONOVAN CO $178,981 REA ENERGY CORP $178,040 KLING LINDQUIST $176,581 BUFFALO VALLEY TELEPHONE CO $176,479 MICROSLATE CORP $175,994 HAB-RET $175,758 MARIANNA SCENERY HILL $174,975 DAVE SIKOS AUTO REPAIR $174,608 GILBANE BUILDING CO $172,222 BAKER EQUIPMENT ENGINEERING $172,149 ASPLUNDH TREE EXPERT CO 46 $171,650 NANCY RUN INDUSTRIAL CENTER $171,000 ARMSTRONG TELEPHONE CO $170,309 M & C CONSTRUCTION INC $170,278 UGI UTILITIES $169,646 THOMAS J STOUDT 56 $168,838 BT & E UTILITY PRODUCTS INC 80 $168,564 COMMUNICATIONS TEST DESIGN INC $167,700 37766107883 $167,386 H&R ENVIRONMENTAL SERVICES $166,927 JOHN P KEARNEY & ASSOC INC $166,141 BLUE DOVE DEVELOPMENT ASSOC $166,130 A&A CONTRACT SERVICES INC 56 $164,440 KINSLEY POWER SYSTEMS $162,673 WW GRAINGER INC $162,456 JGS TELECOM 11 $161,613 BYBERRY ASSOCIATES II LP $159,976 FAYETTE TREE SERVICE $157,515 ALLEGHENY POWER $157,479 PEGAS PCARD - BOISE CASCADE $157,241 AETNA ROOFING CORPORATION $156,800 BUFFALO VALLEY TELEPHONE CO $155,345 MANCINI METAL SPECIALTIES $154,150 PEGAS PCARD - WALLACE $154,033 OMNI LANDSCAPING $153,835 NORTH PITTSBURGH TELEPHONE CO $151,738 TEMPO RESEARCH $151,016 RTKL ASSOCIATES INC $150,836 SYMMETRICOM INC $148,770 PROCURESTAFF LTD $148,334 YORK INTERNATIONAL CORPORATION $146,954 TRAFFORD CORPORATION $14fe,801 HARRISBURG SD $146,260 CHARLES E SHOEMAKER $143,098 D L ELECTRONICS INC 56 $142,660 AQUA TREAT INC 56 $141,714 BRINKS INC $141,656 GENERAL MACHINE PRODUCTS CO $141,397 S&W SERVICES INC $141,395 SOUTH CANAAN TELEPHONE CO $140,775 SELECT ENERGY $139,474 DIELECTRIC COMMUNICATIONS $138,692 PEGAS PCARD - SOFTWARE HOUSE INTL INC $138,167 BROADVIEW NETWORKS $138,000 PLUG-IN STORAGE SYSTEMS $137,794 RONDA J WINNECOUR TRUSTEE $137,584 ADVANCED OFFICE SYSTEMS $137,125 FARM & HOME OIL COMPANY $136,470 NORTEL NETWORKS INC $136,338 FRANCIS CAUFFMAN FOLEY HOFFMAN $134,099 GE COMMERCIAL DISTRIBUTION FINANCE $133,412 PENNSYLVANIA UNEMPLOYMENT $132,756 METTLACH LP $132,650 PYMATUNING TELEPHONE COMPANY $131,203 PA ONE CALL SYSTEM INC $131,069 SKYHOOK INC $131,000 INTEGRALS $130,409 COLUMBIA GAS OF PENNSYLVANIA $129,314 DAVIS,PARRY.TYLER & WRIGHT PC $129,012 WEST SHORE TAX BUREAU $127,880 GE CORPORATE CARD SERVICES $127,728 • NAPA AUTO PARTS 56 $127,569 CANOGA PERKINS $127,086 EDINGER.ANN r $127,026 CENTRAL DAUPHIN AREA INC TAX $125,476 KMLS LLC $123,822 GEORGE C COLLIER JR $122,710 EXFO AMERICA INC $121,615 INTEC TELECOM SYSTEMS $121,141 HYGIENETICS ENVIRONMENTAL $120,829 RADO ENTERPRISES $120,108 MBM $120,044 COMPUTER SCIENCES CORPORATION $120,025 NHC COMMUNICATIONS INC $119,708 COMMUNICATIONS TEST DESIGN INC $119,632 BELL FAST FIRE PROTECTION INC $119,609 AVAYA INC $118,957 SOFTWARE HOUSE 80 $118,662 F C HAAB $118,294 HARVEY PENNINGTON CABOT $117,839 IMAGISTICS INTERNATIONAL INC $117,244 JAFLO $116,453 NOS COMMUNICATIONS INC $114,000 ALLEGIANCE TELECOM INC $114,000 SCHINDLER ELEVATOR CORPORATION $112,887 CENTRAL TAX BUREAU $112,477 DELL MARKETING LP $111,746 CHOICE ONE COMMUNICATIONS $110,441 • Z-TEL $110,000 PECO ADELPHIA COMMUNICATIONS $110,000 CAPITAL TELECOMMUNICATIONS INC $110,000 PENNSYLVANIA AMERICAN WATER CO $107,501 WARREN ELECTRIC COOPERATIVE $107,412 PHILADELPHIA SUBURBAN WATER CO $107,235 BROWNING FERRIS INDUSTRIES $107,136 INOVA CORPORATION 56 $104,984 VEEDER-ROOT CO $104,229 LOSS PRO SERVICES INC 56 $103,730 PENNSYLVANIA ROOFING SYSTEMS $103,637 BERGEYS TIRE & SERVICE CENTER $103,371 ROBERT A MILES $102,000 PEGAS PCARD - APPLIED DATA RESOURCES INC $101,586 WANNER GARDEN CENTER $101,422 BF ZIEGLER CO $101,070 MCKAMISH CHESAPEAKE $100,224 ADVANCED COMPUTER TECHNOLOGIES $100,105 FRANKLIN ELECTRIC CONSTRUCTION $100,089 PITTSBURGH AERIAL LIFT SERVICE INC $99,855 ADVANCED FIBRE COMMUNICATIONS $99,575 HITECH CORPORATION $98,627 YUKON WALTZ TELEPHONE CO $98,499 JOHN CALVITTI CO $98,230 SYMMETRICOM INC $97,991 • POWER MAINTENANCE 1 $97,569 ARTEL VIDEO SYSTEMS INC $97,431 TELCOBUY.COM 10 $97,273 RIDGE BUILDING ONE $97,129 EAST JORDAN IRON WORKS $96,707 DON WILKINSON AGENCY $96,283 CONSULTEK INC $96,184 BALANCE IT LP $95,092 PITTSBURGH WATER & SEWER $94,595 K & S TIRES $94,460 TELLABS OPERATIONS $94,161 PROBITY INC $94,000 FULL SERVICE NETWORK $92,693 GOODYEAR TIRE & RUBBER CO $91,893 37766107883 $91,820 MAHANOY & MAHANTANGO TELEPHONE $91,439 LIBERTY BELL REALTY CO $91,377 TUCKER ARENSBERG PC $91,287 ROBERT B COLTON JR $90,762 ABATETECH $90,582 ENVIRONMENTAL SYSTEMS PRODUCTS $90,506 SOUTHWEST REGIONAL TAX BUREAU $89,850 CXR TELCOM $89,624 UNITED ELECTRIC COOPERATIVE $89,194 EASTCOM ASSOCIATES INC $89,065 UTILITY ONE SOURCE $88,905 WINGOHOCKING ASSOCIATES $88,393 OLDCASTLE PRECAST EAST $88,034 CARRIER CORPORATION $88,020 NBANC $87,439 CINTAS CORPORATION $86,962 METROTECH $86,446 BERKS EIT BUREAU $86,306 D&E SYSTEMS INC $86,000 CTC COMMUNICATIONS CORP $86,000 J W PETERS ELECTRIC CO $85,532 HEKIMIAN LABORATORIES INC $85,307 PARAGON COMMUNICATIONS SERVICES INC $84,528 CAMCOM INC A GMSI CO 21 $84,388 CISCO SYSTEMS INC $84,213 CAPITAL PONTIAC GMC TRUCK $84,048 HILLMANN ENVIRONMENTAL CO $83,677 ALTOONA CITY $82,731 MCINTIRE COMPANY $82,430 RUSSELL WSHIREY $82,316 CONRAD,SUSAN $82,286 PENNSYLVANIA HIGHER EDUCATION $82,228 PEGAS PCARD - PLANTRONICS INC $81,794 DIGILOG $81,772 E J BROOKS CO $80,114 DONALD DEVORRIS REALTY $79,881 CIT TECHNOLOGY FINANCE $79,828 1429 WALNUT ST ASSOCIATES $79,657 MCCUTCHEON, DOLORES $79,651 ADVANCED PIPING INC $79,494 TELCO SYSTEMS $79,437 CHANNELL COMMERCIAL CORP $78,459 AFL NETWORK SERVICES $78,209 MCINTIRE/ADK $78,126 DENOFA $7^,000 EXFO ELECTRO-OPTICAL ENGINEERING INC $77,323 EXIDE TECHNOLOGIES $76,148 DRAKE COMM PRODUCTS INC 56 $75,999 LVI ENVIRONMENTAL SERVICES INC $75,398 1ST QUALITY ELECTRONICS INC $75,249 OTIS ELEVATOR CO $75,204 PORTER & MACDOWELL CO $74,957 AMERICAN EXPRESS CASHIER OPERATIONS $74,844 SUSQUEHANA FIRE EQUIPMENT CO $74,639 INOVATIVE $74,104 FERRY ELECTRIC CO $74,073 BARTHOLOMEW SERVICE CENTER $73,994 VALLEY RURAL ELECTRIC COOP $73,143 COMPLETE FINISHING $72,642 TTI ENVIROMENTAL INC $72,623 MARCOR ENVIRONMENTAL $72,184 TELCO SYSTEMS $71,820 RUSS WHELAN JR $71,398 RIDGE BUILDING THREE ASSOC $71,237 MERICLE PROPERTIES $70,315 NESHAMfNY CONSTRUCTORS INC $70,127 DEVELOPMENT CO OF AMERICA $70,103 DILWORTH PAXSON LLP $69,247 JOHN GILLEN $69,188 37766107883 $68,990 ALDERFER AERIAL LIFTS INC $68,949 TNT SPECIALITIES $68,647 FRONTIER COMMUNICATIONS OF LAKEWOOD $68,339 FIRELINE CORPORATION $67,824 PHILLIPS & BROOKS/GLADWIN INC $67,454 COMPUCOM SYSTEMS $67,379 CORADI.MARY $67,119 CLASSIC INDUSTRIAL SUPPLY $66,217 CAPITAL AREA TAX BUREAU $66,193 TOTAL TEC SYSTEMS INC $65,991 KOEHLE MAINTENANCE $65,966 DURA-LINE CORPORATION $65,516 INTEGRATED BUSINESS SYSTEMS & $65,243 TEAM FENEX LTD $65,108 WAUGH.LAVINIA $64,465 THE CHARLES MACHINE WORK INC $64,006 ASPLUNDH TREE EXPERT CO 46 $63,711 PHILADELPHIA BUILD ASSOCS LLC $63,435 ACE FLEET SERVICE INC $62,687 WEBER GALLAGHER SIMPSON STAPLETON $62,445 SILAS BOLEF COMPANY $62,317 2401 LOCUST ASSOCIATES $62,237 KGP TELECOMMUNICATIONS 56 $62,220 CONESTOGA COMMUNICATIONS $62,040 1-800-RECONEX $62,000 REMI RETAIL COMMUNICATIONS LLC $62,000 PENN POWER SYSTEMS $61,491 PHILADELPHIA LIBERTY PLACE LP $61,397 EXXON COMPANY USA $60,682 WOMELDORF,ROBERT L $60,000 J J CACCHIO ENTERPRISES INC $59,556 COMMERCE FUNDING CORPORATION 11 $59,339 BEAVER DEV LTD LLLP $58,945 TIME MANUFACTURING COMPANY $58,828 EDS $58,617 ARCH WIRELESS INC $58,015 COVAD COMMUNICATIONS $58,000 SBA PROPERTIES INC $57,771 FRANKLIN ELECTRIC LP $57,243 MUSTANG EXPEDITING 56 $57,211 WOLFE ENTERPRISES $56,550 APPLIED DIGITAL SOLUTIONS $56,259 UPPER DUBLIN SD $56,033 D-TEl $56,000 XO COMMUNICATIONS $56,000 XEROX CORP $55,922 HARTS AUTO SERVICE $55,629 WHARTON MANAGEMENT $55,390 NEC AMERICA INC $55,255 SOFTWARE HOUSE INTERNATIONAL 80 $55,154 G R SPONAUGLE & SONS INC $55,144 EXTINGUISHING SYSTEMS $55,141 HERMINA LAW GROUP $55,000 NINE PENN CENTER ASSOCIATES $54,961 M & H COMPANY 56 $54,484 LACKAWAXEN TELEPHONE CO $53,920 ICP 45 $53,657 TRAINS TOWERS INC $53,572 SPRINGBOARD TECHNOLOGY 11 $53,389 EXXON CO USA $53,023 EMERSON ENERGY SYSTEMS INC $52,920 T-NETIX $52,678 BANDAG INC $52,492 GANNETT FLEMING ENGINEERS & $51,514 MIDDLETOWN AREA TAX BUREAU $51,255 STRAWBERRY SQUARE DEVELOPMENT CORP $50,883 BEALAKE CORPORATION $50,320 37766107883 $49,553 ZOTO, NICHOLAS A $48,000 PENNSYLVANIA TELEPHONE CO $47,877 TEL-POWER INC $47,842 ALLENTOWN CITY $47,573 MALLIMAR $46,920 ANNETTE GANASSI AUTOMOTIVE $46,767 OLYMPIC WIRE & CABLE $46,746 BETTWY ELECTRIC INC $45,925 XEROX CORP $45,897 HARTFORD CONCRETE PRODUCTS $45,891 CRITERION LABORATORIES INC $45,744 TYCO ELECTRONICS CORP $45,714 COMMNET $45,440 SNYDER CO $45,300 MONROEVILLE $45,212 A & D ELECTRIC COMPANY INC $45,132 AMERICAN U-TEL INC 55 $45,052 NORTH HILLS S D $45,036 CUMMINS BRIDGEWAY LLC $44,818 KMC DATA HOLD CO LLC $44,541 GEORGEMYOCUM 56 $44,405 FLEET ELECTRIC SERVICE INC $44,399 GOODYEAR TIRE & RUBBER CO $43,909 INTERMEDIA COMMUNICATIONS $43,734 JO LE EQUIPMENT 56 $43,661 SERVICE TIRE TRUCK CENTERS INC $43,427 ABEL BROTHERS TOWING $43,250 EVANS GRIFFITHS & HART INC $43,110 OLYPHANT BOROUGH ELECTRIC CO $42,953 SIGNET TRUST CO $42,836 AIR 1 TECHNICAL SERVICES INC $42,800 TRI M BUILDING AUTOMATION $42,596 LEGGETT & PLATT INC $42,536 ODYSSEY SOLUTIONS INC $42,368 GENERAL ENGINE SUPPLY COMPANY $42,049 HARGER UTILITY CONTRACTORS $41,929 IMPERIAL HOIST $41,884 0 Z ENTERPRISES INC $41,880 LEXINGTON MALL PARTNERS LP $41,412 PECO II INC $41,324 JP MORGAN CHASE / PEGAS NORTH $41,225 2-4 PAOLI ASSOCIATES LP $41,077 PLANTRONICS INC $41,025 XEROX CORP $40,919 SUN MICROSYSTEMS $40,851 MOTOROLA COMMUNICATIONS $40,763 MARCOR REMEDIATION INC $40,701 TELCO AIR SOLUTIONS $40,600 NOYES FIBER SYSTEMS $40,317 COMMERCE SQUARE PARTNERS PHILA $40,167 SAFETY KLEEN CORP $40,055 PG ENERGY $40,048 PERIMETER TECHNOLOGY $39,860 PARTS DISTRIBUTORS $39,623 GAMBONE BROTHERS $39,497 WILSON,RON $39,477 AMERICAN ENVIRONMENTAL SERVICES $39,409 PENCADER COURTYARD LP $39,379 C B RICHARD ELLIS $39,256 LANGUAGE LINE SERVICES $38,974 H&FGULF INC $38,905 TELECOM ASSISTANCE GROUP $38,678 NRG ENERGY CENTER HARRISBURG INC $38,565 TOBEY KARG SERVICE AGENCY $38,524 NATIONAL AIR FILTER SERVICE CO $38,450 S&S WHOLESALE SUPPLY CO $38,348 IMPERIAL INC $38,106 RCN TELECOM SVCS $38,000 HARRISBURG PARKING AUTHORITY $37,893 SCHUYLKILL MOBILE FONE $37,844 NETWORK TECHNOLOGIES GROUP INC $37,538 GREENBRIER & RUSSEL INC $37,440 LEE TECHNOLOGIES INC $37,219 ADECCO EMPLOYMENT SERVICES $37,107 WESTCON INC $36,699 HEATH CONSULTANTS $36,575 DOMINION PEOPLES GAS $36,313 TALK.COM $36,000 HERITAGE CONSTRUCTION $35,976 FAIRS SERVICE $35,909 FLEETWASH $35,884 SOCHA,EMIL $35,692 CENTRAL ELECTRIC COOP INC $35,679 GENERAL MACHINE PRODUCTS $35,647 LVI ENVIRONMENTAL SERVICES INC $35,547 MELARD TECHNOLOGIES 30 $35,234 PURVIS BROTHERS $35,134 LEBANON CO EIT BUREAU $34,758 CANON-MCMILLIAN SD $34,697 CANON-MCMILLIAN SD $34,697 KONE INC $34,577 UTILX CORPORATION $34,567 ROBINSON PIPE CLEANING C $34,487 HUNTERS TRUCK SALES & SERVICE $34,057 ALTOONA MALL INC $34,044 RELOCATION RESOURCE INTERNATIONAL INC $34,008 WILLIAM FRICK & CO $33,998 NEXTIRAONE LLC $33,803 MT ELECTRONICS $33,794 MIDTRONICS $33,185 INDEPENDENT MAINTENANCE $33,074 MOBILE TOOL INTERNATIONAL INC $32,855 FIRE FIGHTER SALES & SERV CO $32,809 ROTARY LIFT $32,623 DCX SYSTEMS $32,593 NEALS SEPTIC TANK SERVICE $32,492 ALLTEL COMMUNICATIONS INC $32,378 WILLIAM F COLLINS AIA ARCHITECTS LLP $32,279 AMERICAN EXPRESS CORPORATE $32,182 37766107883 $31,983 BLC CORPORATION $31,832 TYCO ELECTRONICS CORP $31,817 HAZLETT TREE SERVICE $31,804 GUTTMAN OIL CO $31,756 PEGAS PCARD - ONTARGET SUPPLIES & STNARY $31,739 PEGAS PCARD - ANSWER PRINTING $31,691 FOX WELDING CO $31,467 AVAYA INC $31,327 NATIONAL FUEL $31,310 ENVIRONMENTAL TESTING $31,267 BURNWORTHS GARAGE INC 56 $31,217 TAYLOR & ARMSTRONG 56 $31,210 CENTERCALL INC $31,000 DIELECTRIC TECHNOLOGIES $30,888 HARTFORD CONCRETE PRODUCTS $30,763 AVAYA INC $30,623 RED LION GROUP $30,600 NOOTER CONSTRUCTION CO $30,559 DEANS LANDSCAPING $30,489 ALLTEL SUPPLY INC $30,472 MICROSLATE INC $30,446 UE SYSTEMS $30,337 WASTE MANAGEMENT $30,231 SOUTHWEST CENTRAL RURAL $30,123 SHAFFER ENTERPRISES $30,086 DIAMOND TRIUMPH AUTO GLASS INC $30,071 COMMONWEALTH TELECOM SERVICES $30,000 WINSTAR TELECOM-NEWARK $30,000 FUJITSU NETWORK COMMUNICATIONS $29,773 NORRISTOWN FORD $29,343 GUMMING MOTORS $29,250 TUOLUMNE TELEPHONE CO $29,076 GLOBAL CROSSING LOCAL SERVICES $29,038 C-COR $28,936 EASTERN GENERATOR SALES & $28,928 CELLULAR ONE $28,928 TELECT $28,922 LIMBACH CO $28,748 CLEVELAND BROTHERS EQUIPMENT $28,707 XEROX CORP $28,504 MAURIELLO,MARGARET $28,318 PHEAA $28,282 TORNETTA REALTY CORPORATION $28,212 SCHULTZ, LINDA $28,184 VAJDA,BARBARA $28,000 PYRAMID GROUP $27,919 KWARTA.THOMAS $27,821 COTTMAN TRANSMISSION 11 $27,765 EMBASSY SUITES HOTEL PHILADELPHIA $27,347 U TECK $27,322 MELLON BANK N A $27,167 SALING ROOFERS $27,166 BETHLEHEM CITY $26,930 TURNER CO $26,894 SCHWARTZ & BLACKMAN $26,887 SUGAR VALLEY TELEPHONE CO $26,609 GLOUCESTER IRON & METAL INC 56 $26,419 SBC TELECOM $26,000 WESTINGHOUSE BROADCASTING & CABLE INC $25,792 JKB GLOBAL LLC $25,645 GUYDERS, AGNES $25,636 READING ELECTRIC $25,488 PECO ENERGY CO $25,420 MANSFIELD OIL COMPANY $25,210 ARTEL VIDEO SYSTEMS INC $25,209 BRISTOL BORO $25,200 KEYSTONE FIRE PROTECTION CO $25,159 PEGAS PCARD - IMAGISTICS INTERNATIONAL $25,042 UNITED PARCEL SERVICE $25,036 ABACON TELECOMMUNICATIONS 55 $24,879 INTERNAL REVENUE SERVICE $24,827 PLYMOUTH CROSSING ASSOICATES $24,717 RSA SECURITY INC $24,696 CAROSELLI SPAGNOLLi & BEACHER $24,663 MURRAYS FORD TRUCKS INC $24,623 THOMAS & BETTS CORPORATION $24,505 SUMITOMO ELECTRIC LIGHTWAVE $24,476 TEMPLEJONI $24,461 PHILIPS BROTHERS $24,392 KISTLER OBRIEN FIRE PROTECTION $24,142 PITT ESQUIRE, LARRY $24,006 PA MUNICIPAL SERVICE $23,980 PERIPHERAL PARTS SUPPORT 56 $23,772 EARNED INCOME TAX OFFICE $23,770 AMERICAN TOWERS $23,700 AMCO ENGINEERING COMPANY $23,646 XEROX CORP $23,638 CAPITOL CONSULTING LLC $23,562 WILLIAM PENN SD $23,546 VALLEY RURAL ELECTRIC COOP INC $23,523 PENNSYLVANIA TELEPHONE ASSOC $23,392 GRADEL, LORRAINE $23,338 UNITED PARCEL SERVICE $23,216 ELMER SHOLLENBERGER $23,174 SUN MICROSYSTEMS $23,050 TEKSYSTEMS $23,038 BORRASSO ELECTRIC $22,974 MARCHUNT, FRANK $22,846 PA MUNICIPAL SERVICE $22,840 CARQUEST AUTO PARTS OF $22,641 NETWORK TECHNOLOGIES GROUP INC $22,558 TEKTRONIX INC $22,527 GRAYBAR ELECTRIC CO $22,513 AQUIS COMMUNICATIONS INC $22,424 RELIABLE EQUIPMENT & SERVICE $22,404 SOUTHEASTERN PENNSYLVANIA $22,361 WILLIAMSPORT CITY SD $22,268 CONESTOGA ENTERPRISES INC $22,222 XPERT TRANSMISSIONS INC $22,139 DESIGN COLLABORATIVE $22,046 RUSTYS TOWING SERVICE INC $22,039 ALTOONA CITY AUTHORITY $21,978 ALLEGHENY TRUCKS INC $21,935 PYRAMID INDUSTRIES INC $21,930 JULIUS J THOMPSON $21,840 ALBARELL ELECTRIC INC $21,829 SPECIALIZED PRODUCTS COMPANY $21,762 BROWNING-FERRIS INDUSTRIES GREENRIDGE $21,752 GALGON.SANDRA $21,710 METROCALL INC $21,693 POWERSAFE STANDBY BATTERIES $21,523 ALCATEL INTERNETWORKING INC $21,523 FUJITSU NETWORK COMMUNICATIONS INC $21,414 BOYERTOWN AREA $21,361 ADTRAN INC $21,314 EDWARD SPARKMAN TRUSTEE $21,282 CAPRIO,FRANK $21,174 PNEUMATIC SPECIALTIES 56 $21,109 • PENNSYLVANIA TURNPIKE COMM $21,075 WESTEK ELECTRONICS INC $21,070 ATLANTIC COAST HOTSY INC $21,000 WAINWRIGHT DARE ENTERPRISE INC $20,874 POTTSTOWN S D $20,858 WESTELL INC $20,844 UGI UTILITIES INC $20,727 ALLEGHENY FORD TRUCK SALES $20,533 HANLON ELECTRIC CO $20,493 TRANSAXLE CORPORATION $20,432 C-COR NET $20,432 KOREN,SANDRA $20,416 FRANKLIN INTERIORS $20,256 HOBBS GROUP LLC $20,245 NORTHAMPTON AREA $20,235 THETA LAND CORPORATION $20,189 JOHN T COCCI $20,075 COMMONWEALTH COMMUNICATIONS $20,052 CTSI LLC $20,000 CLIFFDALE ASSOCIATES $20,000 CUSHMAN & WAKEFIELD OF PA INC $20,000 RADIODETECTION CORPORATION $19,958 ROBSON WOESE INC $19,954 PHIL FITTS FORD $19,856 BOYER II, RICHARD J $19,796 • PEGAS PCARD - UNITED HUXLEY ENVELOPE $19,768 WESTCOM WIRELESS INC $19,673 MARTIN, JAMES H $19,604 UNITED ELECTRIC COOPERATIVE $19,554 CSX TRANSPORTATION $19,450 TUNNESSENS INC $19,391 SIMPLEX GRINNELL LP $19,377 LILLEY, BEVERLY A $19,353 TOZOUR- TRANE $19,313 PHILADELPHIA LIBERTY PLACE LP $19,202 CARRIER CORPORATION $19,186 GLA WATER CONSULTANTS $19,167 FINNICUM,LARRY $18,935 SPRINGFIELD SD $18,913 MCCRACKIN FORD $18,912 ALFRED M LENTO $18,900 KINKOS $18,883 PUREGAS LLC $18,843 BURMAC ROOFING INC $18,798 NORTEL NETWORKS INC $18,746 ALDEN ASSET MANAGEMENT $18,658 JOYCE A SMITH $18,625 $18,604 KEATING.DENNIS $18,576 DELMARVA SYSTEMS CORP FRONTIER COMMUNICATIONS OF CANTON $18,568 MORGAN LEWIS & BOCKIUS LLP $18,564 MCGUIRE, ANNE $18,543 BOOMER & ELDER $18,506 VEHICLE MAINTENANCE PROGRAM $18,503 STEBER, COLETTE $18,471 TROMPETER ELECTRONICS $18,436 MILLER, CHARLES $18,411 DOTTS MOTOR CO $18,400 AVETEL $18,354 SPORT CHRYSLER PLYMOUTH $18,279 ALS TRANSMISSION INC $18,220 DAVIES FORD $18,171 TRINITY ASSOCIATES INC 3 $18,126 CHESTER J PETROSEWITZ $18,097 MCCORMICK, HARRY $18,044 PUGH, ROY $18,044 TULEIKIS,JOHANNA B $18,044 DONALD J NEILSON AGENT $18,000 WALTON ESQ.LOUIS $18,000 POWER TECH SERVICES $17,996 TRANSAXLE CORPORATION $17,896 OFS BRIGHTWAVE LLC $17,886 APEX TELECOMMUNICATIONS MFG $17,831 LEGAL TAX SERVICE $17,800 EMERGENCY GENERATOR REPAIR $17,749 MILDRED M BLASE $17,738 ENGINEERING SOLUTIONS $17,652 PHILADELPHIA PARKING AUTHORITY $17,645 NAPA AUTO PARTS $17,621 SIGMA SOLUTIONS INC $17,610 TOOLE.ELLEN M $17,583 THOMAS.RHONDA $17,579 SUNRISE TELECOM $17,458 AUTO BODY PROS INC $17,405 FEDEX $17,349 METROCALL INC $17,326 BOZARTH, GAIL $17,278 PEGAS PCARD - CORPORATE GRAPHICS INTNL $17,182 AMERICAN EXPRESS TRAVEL $17,178 BATAVIA SERVICES 81 $17,068 AIRGAS EAST $17,064 RISER BOND INSTRUMENTS 56 $17,045 CIMINO,CARL M & CIMINO,MARGO L $17,000 UNITED REVIEW SERVICES 56 $16,997 CENTRAL DAUPHIN SD $16,947 INTERCONNX INC $16,934 JM CONSULTING LTD $16,901 NEW UNIVERSAL SIGN LLC $16,852 NORTH,DAVID $16,844 D M FENCE CO $16,836 SCHARADIN, GLORIA $16,763 YOUNG,NORITA $16,743 OLDHAM.MARGARET $16,730 DESPO, RENE J $16,640 READING ANTHRACITE CO $16,572 WILKIE CHEVROLET BUICK SABARU $16,563 REDS SERVICE CENTER $16,508 WILSON PARKING $16,500 XEROX CORP $16,418 METROPOLITAN CONTRACT CARPETS INC $16,375 PRIES,RICHARD A $16,279 BEIDEMAN ASSOCIATES INC $16,257 SECURITY DOOR SPECIALIST INC $16,147 CHARLES INDUSTRIES CO LTD $16,145 ALLERTON ASSOCIATES INC $16,088 NHC COMMUNICATIONS USA INC $16,053 AUGUST MACK ENVIRONMENTAL $16,002 HIGH MOUNTAIN HARDWARE $15,951 VALLEY AUTO PARTS CO $15,942 ROBS AUTOMOTIVE & COLLISION $15,844 INMATE TELEPHONE $15,840 PENNECO OIL CO $15,809 AQUIS COMMUNICATIONS INC $15,806 MCKEESPORT AREA S D $15,668 GEOFFREY HILLSBERG ESQUIRE $15,572 ONSITE SERVICES $15,556 JUST-RITE EQUIPMENT INC $15,552 AMERICAN RED CROSS HEALTH SERVICES $15,540 UPPER PERKIOMEN EIT $15,415 BAKER EQUIPMENT ENGINEERING $15,408 AGGREKO INC $15,247 UPPER DAUPHIN INC TAX $15,217 STRATUS TECHNOLOGIES IRELAND LTD $15,191 COMMUNICATIONS MFG CO 46 $15,167 WIRENIX INC $15,125 PENNSYLVANIA POWER & LIGHT CO $15,042 ANIXTER INC $15,036 PEGAS PCARD - SPRING POINT IMAGING $15,029 ADT SECURITY SERVICES INC $15,024 DANTEL INC $14,972 CORPORATE EXPRESS $14,926 HILLMANN ENVIRONMENTAL GROUP LLC $14,834 POINT SPRING & DRIVESHAFT CO $14,818 CITE 2003 $14,675 BECKWITH MACHINERY CO $14,573 COMMERCE BANK $14,518 LOFTUS CONSTRUCTION INC $14,500 PENGATE HANDLING SYSTEMS $14,494 BRANCH, DEIDRA $14,477 UNI TEMP $14,349 CHAPTER 13 TRUSTEE WD PA $14,296 ROCKWELL ELECTRONIC COMMERCE $14,290 SUNBURY MOTORS CO $14,260 PBCC $14,253 RSI INTERNATIONAL $14,216 PARTS NOW! LLC $14,085 WAYNE HIGHLANDS SD $14,060 PENN DETROIT DIESEL ALLISON $14,051 JAR-NET INC $14,040 TTC $14,000 PEGAS PCARD - ALEXANDRIA DRAFTING $13,996 DAWOOD ENGINEERING $13,962 PHILADELPHIA GAS WORKS $13,882 ARNOLD, PHYLLIS $13,800 YORK AREA EIT BUREAU $13,778 KENNY ROSS FORD SOUTH INC $13,722 DEL CHEVROLET $13,632 U S SAFETY 56 $13,627 JOHN E SPENCE $13,624 RAINBOW TECHNOLOGY CORP 56 $13,567 MILES TECHNOLOGIES INC $13,543 FIBER OPTIC NETWORK SOLUTIONS 55 $13,539 PEGAS PCARD - A 1 FRIEDMAN INC $13,536 CUMMINS POWER SYSTEMS $13,457 JACQUES WHITFORD COMPANY $13,438 MEENAN OIL CO $13,416 USA ENVIRONMENTAL MANAGEMENT INC $13,367 FIBER OPTIC MARKETPLACE LLC $13,356 INTERNAL REVENUE SERVICE $13,346 PA MUNICIPAL SERVICE CO $13,296 CHESTER UPLAND SD $13,268 TILLEY FIRE EQUIPMENT CO $13,251 CHARLES INDUSTRIES CO LTD $13,227 CLARK SPECIALTY CO $13,173 BOHR,GERALD $13,141 ENGINE POWERED EQUIPMENT $13,127 NUTMEG UTILITY PRODUCTS INC 56 $13,083 GRAYBAR ELECTRIC COMPANY INC $13,053 WHITEMARSH CORPORATION $13,050 BAUM BOULEVARD DODGE INC $13,047 KRONE INC $13,034 SCANLON, BERNIECE $13,008 TOLLGRADE $13,000 HTC COMMUNICATIONS $12,982 EMCOR ENERGY SERVICES $12,960 COLOR ALL TECHNOLOGIES OF NEPA $12,925 SIMPLEX GRINNELL LP $12,856 ARCH PAGING INC $12,819 GRAYS VEHICLE CLINIC $12,807 NATIONAL HYDRAULICS $12,805 GOOD TIRE SERVICE INC $12,736 SAUBER MANUFACTURING CO $12,675 WSAEMC $12,523 GEGNAS CHRYSLER PLYMOUTH $12,511 DUNMORE CORPORATION $12,500 MAZUR.JAMES $12,486 GENERAL DATACOMM IND $12,482 PITTSBURGH CITY $12,450 • MCCARTHY TIRE & AUTOMOTIVE $12,368 STRONGWELL LENOIR CITY DIV $12,331 SCHAEFERS OFFICE FURNITURE $12,287 JENNINGS,DOLORES $12,208 SIEMENS BUILDING TECHNOLOGIES $12,206 FAYETTE PARTS SERVICE $12,193 ALLSAFE DOCUMENT DESTRUCTION 56 $12,143 WALT HOLMES TOWING $12,081 COMMERCIAL TIRE INC $12,070 NAPA AUTO PARTS $12,050 MCGRAW COMMUNICATIONS INC $12,000 VARTEC TELECOM $12,000 GRANITE TELECOMMUNICATIONS $12,000 PREDICTIVE SYSTEMS $12,000 CAVALIER TELEPHONE $12,000 EMERGENCY SYSTEMS SERVICE CO $11,980 ACCU INDUSTRIES INC $11,970 GT RADIATOR REPAIRS $11,836 37766107883 $11,810 PENNSEL COMMUNICATION $11,650 FORESIGHT PRODUCTS LLC $11,588 37766107883 $11,453 TRANE OF NORTHEASTERN $11,385 WRIGHT LINE INC $11,363 RJ DEFRANK CONSTRUCTION $11,350 • BITTNER DISTRIBUTORS COMPANY INC $11,342 TELEFONIX TECHNOLOGY INC 71 $11,328 NATIONAL FUEL RESOURCES INC $11,311 WESTMINSTER MANUFACTURING LLC $11,291 INPHOTO SURVEILLANCE $11,214 LIFT ALL EASTING $11,198 SIERRA MONITOR CORPORATION $11,187 VIK KEL $11,137 CAL STRS THOMAS PROPERTIES GROUP 11 PENN $11,134 3COM CORPORATION $11,129 SOISSON, ROBERT $11,076 HARRIS CORP $11,021 CENTRAL PROPERTY SERVICES INC $10,934 3M CO $10,934 WESTERN TERMITE & PEST CONTROL $10,871 AQUIS COMMUNICATIONS INC $10,870 SODEXHO MARRIOTT SERVICES $10,865 STATE OF FLORIDA DISBURSEMENT UNIV $10,759 37766107883 $10,754 ALCOA FUJIKURA LTD $10,751 BASS,THOMAS J $10,746 BOBS MOBILE $10,727 GOODEAL DISCOUNT $10,699 GENUINE PARTS COMPANY $10,666 REED.JOSEPH $10,598 NRPCAMTRAK $10,588 TELCO ENV1ROTROLS INC $10,582 • WITT PEST CONTROL $10,580 LUCENT TECHNOLOGIES INC $10,566 37766107883 $10,561 LUANNE GUSTIN DEFRANK $10,488 WASHINGTON CITY $10,474 CANTWELL- JOHNSON INC $10,446 HARRISBURG STEAM WORKS LTD $10,430 HOVIS AUTO SUPPLY $10,430 DITCH WITCH OF NEW ENGLAND $10,420 VALLEY PAINT & INDUSTRIAL COATINGS $10,402 TOM STEPHENSONS GENERATOR REPAIR $10,380 37766107883 $10,350 CAVISTON, WILLIAM $10,348 HALL, JOHN $10,348 L & P FINANCIAL SERVICES $10,321 E J ROGAN & SONS INC $10,320 UNISOURCE $10,301 PDG ENVIRONMENTAL INC $10,280 CENTRAL WAGE TAX AGENCY $10,279 EXIDECORP $10,272 MG INDUSTRIES $10,268 FERRAS AUTO SERVICE $10,246 T W PHILLIPS GAS AND OIL CO $10,229 WW GRAINGER INC $10,189 JOHN STUCKEY FORD $10,179 • TAYLOR & ARMSTRONG CONTRACTING 56 $10,177 FEDEX $10,154 GRAINGER INC $10,072 NASCO CONSTRUCTION SERVICES INC $10,030 WEST VIEW BORO $10,012 NRG BUILDING SERVICES INC $10,012 ARC NETWORKS A/K/A INFOHIGHWAY $10,000 SHAFNISKY.ANNE $10,000 QUALITY METAL WORKS $10,000 KATZEN & LEOPOLD CO $10,000 CHESTNUT POINTE PARTNERSHIP $10,000 HEENAN EXCAVATING $9,962 A GRAZIANi & COMPANY INC $9,947 SNYDER SPECIALTY SUPPLY $9,935 DUFFIELD ASSOCIATES $9,934 ENERSYS INC $9,920 NORTH WALES WATER AUTHORITY $9,900 AG COMMUNICATION SYSTEMS $9,900 METROCALL INC $9,877 TELCORDIA TECHNOLOGIES INC $9,830 ARAMARK UNIFORM SERVICES INC $9,824 WEITBRECHT COMM INC 56 $9,823 BEST ACCESS SYSTEMS $9,818 ATLANTIC STATES MICRO TRANS CO $9,810 DIESEL SERVICE $9,810 ORKIN $9,794 ARCH WIRELESS $9,784 ONYX WASTE SERVICES INC $9,770 CHRISTOFF MITCHELL PET $9,733 STRATEGIC PROCUREMENT SERVICES INC $9,733 BLACK BOX CORPORATION $9,700 ATLANTIC COMPUTING TECHNOLOGY $9,690 MCFADDEN,ROBERT $9,660 LOCKARD COMPANY $9,652 VECTOR SECURITY $9,628 CSX TRANSPORTATION $9,509 PALISADES AREA EIT OFFICE $9,484 CHARTIERS VALLEY S D $9,457 SCHAEFERS OFC FURNITURE $9,378 HAB-RET $9,344 MEYERS,JOHN G $9,339 MORGAN & WILKEN PC $9,326 UGI $9,323 HUNTINGDON AUTO PARTS $9,310 VALLEY NATIONAL GASES INC $9,293 SPYWARE SPY SHOPS $9,224 GEARHART SERVICE $9,202 ADVANCED DIGITAL INFORMATION CORP $9,194 DANVILLE AREA EIT OFFICE $9,181 ROSS BODY & FRAME WORKS INC $9,147 MUHLENBERG S D $9,128 AROSE INC 56 $9,115 MOBILCOM $9,111 KAYFIELD AUTOMOTIVE PAINT $9,106 NORTEL NETWORKS INC $9,050 BLANTON ANTENNA SERVICE $9,048 KARCHNER,LARRY $9,000 CARLON $8,983 NORWOOD COMPANY $8,968 ALTOONA CITY $8,961 ROBERT WURST $8,892 J C EHRLICH CO $8,888 MELARD TECHNOLOGIES 30 $8,854 PITTSBURGH & OHIO CENTRAL RAILROAD CO $8,830 SHERMAN & REILLY INC $8,812 FLORIG EQUIPMENT $8,777 OLLIS BROTHERS $8,733 WELDON AUTO PARTS NAPA $8,720 CENTRAL PARKING SYSTEM $8,710 SUCEVIC PICCOLOMINI & KUCHAR ENGINEERING $8,700 MAYOR & COUNCIL OF MIDDLETOWN $8,696 YORK WASTE DISPOSAL $8,693 37766107883 $8,688 COLONIAL HARDWARE CORPORATION $8,680 SIEMON CO $8,582 CHESTER AUTO PARTS $8,555 MAIN AUTO PARTS $8,551 TVC INC $8,550 TELTONE CORPORATION $8,528 GENERAL SALES $8,520 INTERNAL REVENUE SERVICE $8,515 JENSEN TOOLS INC $8,502 CMR: CLAIMS MANAGEMENT RESOURCES $8,461 UNITED REFRIGERATION $8,456 TAMAQUA CABLE PRODUCTS $8,431 PHILLIPS GROUP $8,430 LYLE SIGNS $8,400 HAROLD PAUL SAKS HOME ASSOC $8,400 JAMESON LLC $8,355 FRED D GRIFFITHS CO $8,345 JOHN SERETTI $8,335 WASHINGTON MUTUAL $8,295 R SCHEINERT & SON INC $8,250 OVERHEAD DOOR CO OF GREATER $8,237 CARASTRO & ASSOCIATES $8,200 POLYCOM $8,174 PAIESKI CORPORATION $8,173 PHONEPOWER $8,168 PITNEY BOWES INC $8,140 R J SKELDING CO INC $8,125 ACCESS TELECOMMUNICATIONS $8,122 GE CORPORATE CARD SERVICES $8,077 C L WEBER COMPANY INC $8,065 GRAYBAR ELECTRIC CO $8,060 MILL SUPPLY $8,055 TRANE COMPANY $8,032 NAPOLETANO.THELMA 1 $8,018 INSIGNIA/ESG $8,000 YORK INTERNATIONAL CORPORATION $7,987 EMERGENCY WARNING SYSTEMS OF MAINE $7,970 SKYTEL CORP $7,929 CUSHMAN & WAKEFIELD $7,916 DIGI INTERNATIONAL $7,912 NEWTON INSTRUMENT CO $7,911 CHESTER WATER AUTHORITY $7,905 TOWER ECONOMICS CO $7,900 DVL INC $7,893 HAZEL SD $7,833 UNIVERSAL AIR FILTER CO $7,826 EASTON AREA EIT OFFICE $7,821 NEW HOLLAND $7,802 SCHUSTER ESQ,KENNETH $7,802 ULTRATEC INC $7,792 SNC MANUFACTURING CO $7,745 SPATAFORE, THRESA $7,743 SUPERIOR TELECOMMUNICATIONS $7,736 PEGAS PCARD - MOORE BUSINESS FORMS $7,725 PITTSBURGH DOWNTOWN BID $7,681 FRED HAMM INC DISPOSAL SERVICE $7,662 SYSTEMS PLUS OFFICE SERVICES $7,637 FIRST AFRICAN BAPTIST CHURCH $7,614 FIRST AMERICAN REAL ESTATE $7,613 WAMPUM BOROUGH ELECTRIC $7,570 KESSINGER AUTO SUPPLY $7,569 CLAYTS BODY SHOP $7,537 FORKLIFTS $7,506 TESSCO 1 $7,474 DEHART III,CHARLES J $7,433 COMCAST BUSINESS COMMUNICATION $7,429 AGWAY ENERGY PRODUCTS $7,407 LOWERY,GERTRUDE $7,397 MARSULA ELECTRIC $7,391 ALLEGHENY ENGINEERING CO $7,368 MARION L WALKER SR $7,333 SUPPRESSION SYSTEMS $7,322 SJM CONSTRUCTION CO $7,301 TRONCELLITI,DIANE $7,300 JIM MORELLS TOWING $7,282 37766107883 $7,279 JOHN J WALLS & SONS INC $7,275 HSBC MORTGAGE $7,273 AIRGAS EAST $7,266 DEXTER SYSTEMS $7,264 MBE TELECOM INC 41 $7,257 INTERNATIONAL CLAIMS SPECIALIST $7,228 HEIDELBERG/LYNN EIT $7,224 ARDMORE UNITED METHODIST $7,221 GALLO GMC TRUCK SALES INC $7,214 CENTRAL TAX BUREAU OF PA INC $7,211 GODIGITAL NETWORKS $7,209 RIGGS NATL BANK AS NOMINEE $7,201 KEIPER.JOHN H $7,200 GLENNS TOWING $7,198 JOINT TAX COLLECTION AGENCY $7,178 PLANTSCAPE $7,174 POSITRON INDUSTRIES INC $7,159 WILLIAMSPORT AUTOMOTIVE $7,159 JERRES BODY SHOP $7,156 POTOKA SERVICES $7,143 CENTRAL TAX BUREAU $7,117 ASCO SERVICES INC $7,117 HONESDALE AUTO SUPPLY $7,108 CCC TRUCK PARTS COMPANY $7,106 VISION BUSINESS PRODUCTS $7,094 CHARAPP FORD SOUTH $7,070 37766107883 $7,041 BELDEN COMMUNICATIONS DIVISION $7,029 SCRAPPYS AUTO SERVICE $7,028 SPRING CREEK CHURCH OF THE $7,000 MD FARRELL INC $6,994 RED HILL FORD $6,981 RAMADA IN BRUNSWICK $6,975 GENERAL CABLE INDUSTRIES INC $6,955 • HOWARD E STUBER 05 $6,952 RICH,ROSEMARIE $6,921 POSITRON INC $6,919 PARDOS TRUCK SERVICE $6,907 ASSOCIATED VEHICLE 1 $6,900 CURTIS INDUSTRIES INC $6,898 A+ COLLISION CENTER $6,867 KEYSTONE TAX SERVICE $6,812 AMERICAN DIGITAL SOLUTIONS $6,809 NEXTGEN POWER SYSTEMS OF NJ INC $6,804 CUPPS AUTO SERVICE $6,803 HOVIS AUTO SUPPLY $6,791 TELCOM MARKETING GROUP $6,786 ANSWER PRINTING INC $6,776 CONDUX INTERNATIONAL $6,774 POWERSAFE STANDBY BATTERIES $6,768 ALLAN A MYERS INC $6,750 SCHUMACHER ENGINEERING CO $6,750 TRAK ENGINEERING INC $6,741 POINT AUTO PARTS $6,722 LVI ENVIRONMENTAL SERVICES INC $6,686 WERNERSVILLE FORD INC $6,672 WEST PENN LACO INC $6,625 CIT GROUP $6,615 WINTER ENGINE GENERATOR $6,614 • ALLSHOUSE SR,JAMES W $6,566 H F WILSON ENGINEERING CO 46 $6,554 AGROTORS INC $6,550 AJ VATER & CO $6,550 PITNEY BOWES INC $6,549 SUTTLE APPARATUS MINNESOTA $6,541 G O CRIVELLI CHEVROLET $6,540 AT&T BROADBAND $6,540 ANTHONY VOLKS GLASS $6,530 37766107883 $6,528 RUSSS REPAIR $6,447 MARYLAND CHILD SUPPORT ACCOUNTS $6,441 ROMAN, CHARLES $6,440 XEROX CORP $6,397 CANONSBURG $6,363 AT&T $6,340 MID ATLANTIC PIPELINERS $6,314 STOP FIRE $6,307 AT&T $6,280 MCCOY,JOSEPH F $6,254 KT PC DIV OF HIGHLAND VALLEY INDUSTRIES $6,251 ENVIRONMENTAL SYSTEM PRODUCTS HOLDINGS $6,248 MILESTEK CORP $6,242 TELCORE,INCORPORATED $6,237 HILTI INC $6,224 GIRARD ESTATE $6,210 HOLLAND ESQ.THOMAS MORE $6,203 • DESIGN-IT ENTERPRISES INC 56 $6,203 ALL PRO MOBILE WASH $6,188 DYNA SYSTEMS $6,176 INTERNAL REVENUE SERVICE $6,166 KEYSTONE AUTO PARTS & GLASS $6,150 REAL ESTATE AUDITING SERVICES $6,125 3MCO $6,122 FIAMM TECHNOLOGIES INC $6,112 TENN CHILD SUPPPORT $6,095 SIEMENS BUILDING TECHNOLOGIES INC $6,059 SHOLLENBERGER & JANUZZI LLP $6,052 ARMSTRONG TELEPHONE CO NORTH $6,044 RALPH B WATSON INC $6,035 KEMP INSTRUMENTS INC $6,007 HERBERT W BEST 928 VFW $6,000 AMERIVISION COMMUNICATIONS $6,000 FUJITSU NETWORK COMMUNICATIONS $6,000 XTEL COMMUNICATIONS $6,000 FIBERNET LLC $6,000 ESSEX COMMUNICATIONS INC $6,000 CECCACCI $5,992 EASTERN FASTENER CO $5,985 TAYLOR MERCHANT CO $5,983 FILLER INC $5,931 THOMAS JR, THOMAS E $5,928 • ETW CORPORATION $5,918 WW GRAINGER INC $5,883 CASD TAX OFFICE $5,878 DESIGN-IT ENTERPRISES INC 56 $5,876 SHULMAN & SHABBICK $5,858 NU WAY CARPET CLEANING $5,855 SCHOCKS SUNOCO $5,835 BRISTOL JEWISH CENTER $5,835 LEONARD TILLERY & SCIOLLA ESQS LLP $5,834 KEYSTON E CENTRAL TAX $5,827 VICTOR P REGOLA & ASSOCIATES $5,798 OLDCASTLE PRECAST EAST $5,793 PREFORMED LINE PRODUCTS CO $5,789 PANURGYOEM $5,780 SUSQUEHANNA OIL CO $5,762 SPECIALIZED CONSTRUCTION $5,750 IRS/ACS $5,747 ASBURY SERVICES INC & AFFILIATE $5,740 PROGRESSIVE COMMUNICATION 55 $5,731 EASTERN REFRIGERATION SUPPLY $5,729 SCRANTON SEWER AUTHORITY $5,701 RYZEX REPAIR INC $5,698 PERNA-SEPTIC & PLUMBING $5,698 WB HOMES $5,696 KOPPERS INDUSTRIES $5,695 HORIZONS UNLIMITED 55 $5,694 AUTOCRAFTERS $5,693 • ONE CALL CONCEPTS INC $5,692 FINISAR CORPORATION $5,679 ADC TELECOMMUNICATIONS INC $5,677 FOX & JAMES INC $5,668 ZENIERS TOWING & RD SVC $5,665 OHIO CHILD SUPPORT PAYMENT CENTRAL $5,658 D POWELL INC $5,653 AG WAY ENERGY PRODUCTS LLC $5,625 ONYX WASTE SERVICES $5,609 BUERKLE PLUMBING COMPANY INC $5,602 CEMENTEX PRODUCTS INC $5,570 FIBRE CASE CORP $5,556 NEAR NORTH INSURANCE BROKERAGE $5,550 JOHNSON CONTROLS INC $5,546 JONES CHEVROLET PONTIAC $5,546 PENELEC $5,504 C A SHORT COMPANY $5,499 CONTROL CABLE $5,496 PITTSBURGH TRANE $5,496 D & G ELECTRICAL CONTRACTORS $5,491 BROWN DAUB INC $5,486 A A ADVANCED INC $5,477 RUSSELECTRIC INC $5,460 WILKES BARRE WHITE GMC $5,457 HAMPTON INN $5,441 • GEORGINO INDUSTRIAL SUPPLY INC $5,435 RM HESS T/A AUTO RUST DOCTORS $5,430 CARFAGNO CHEVROLET GEO $5,385 ORTRONICS INC $5,368 HARRISBURG CITY $5,368 REDEVELOPMENT AUTH OF THE CITY $5,355 MECHANICS TOOL WAREHOUSE $5,350 KENTROX INDUSTRIES $5,346 PHILLIPS, EILEEN $5,342 PHILADELPHIA LIBERTY PLACE LP $5,316 ZEP MANUFACTURING CO $5,312 KENNETT AUTO PARTS $5,311 INDEPENDENCE BLUE CROSS $5,308 WILDPACKETS $5,305 EMMA F CUNNINGHAM $5,300 KRASNO ESQ,LESTER $5,290 VALLEY ALTERNATOR SALES & $5,284 STEINER,SEGAL & MULLER PC $5,271 WILKES-BARRE TRUCK CENTER $5,258 AIRGAS-MID AMERICA $5,249 BLACKS 84 DIESEL $5,242 KAUFMAN ELECTRIC $5,215 ___ WASTE MANAGEMENT $5,210 PAVLACK LAW OFFICES P C $5,202 GILES,SHIRLEY $5,200 MICRO WAREHOUSE INC $5,185 JONES TIRE & ROAD SERVICE $5,183 • CIT GROUP £5,152 NATIONAL ELEVATOR INSPECTION $5,145 JAMES E LINUS SONS $5,142 NCO FINANCIAL SYSTEMS $5,123 HAB-DLT $5,119 DELS GARAGE $5,115 MAGILLS AUTO SERVICE $5,115 NEW PIG CORPORATION $5,109 TURNER HYDRAULICS INC $5,102 NAPA AUTO PARTS CLEARFIELD $5,101 URASEAL $5,070 MARGUERITE C BENDERAVICH $5,067 POWERWARE CORPORATION $5,066 SHUTEYS TRANSMISSION SERVICE $5,042 37766107883 $5,030 BEVERIDGE ESQ,THOMAS R $5,017 DICK PALMER & SONS $5,014 RYANS AUTO GLASS $5,008 WERNERS AUTO REPAIR $5,006 SHAFFER,EDWARD C $5,000 DHLP MEADOWBROOK LP $5,000 SCHUM MEMORIAL UNITED METHODIST CHURCH $5,000 FOXFIELD AT NAAMANS CREEK LP $5,000 BROOKWORTH PARTNERS LP $5,000 JUNIATA VALLEY COUNCIL INC BSA $5,000 • HERGENROTHER.MARK $5,000 MCCOLLUM,EMMETT H $5,000 HEATHERGATE ASSOC LIMITED PARTNERSHIP $5,000 LOWER BUFFALO PRESBYTERIAN CHURCH $5,000 GEORGE WHITE PROPERTIES $5,000 HILLSIDE CHRISTIAN CHURCH $5,000 THOMAS,RICHARD D $5,000 WHITEMAK ASSOCIATES $5^000 MARTIN ESQ, GEORGE $4^997 ALLSTAR TOWING & RECOVERY INC $4]975 DVL AUTOMATION $4]967 ELECTRIC MOTION CO $4,964 HUSTON FORD LINCOLN MERCURY $4]947 DONS PERFORMANCE CORNER $4]938 NORTH WALES ASSOCIATES LP $4’g27 CITYWIDE GARAGE DOOR CO $4,916 RAM MOTORS & CONTROLS INC $4,914 SPRINGBOARD TECHNOLOGY 11 $4,904 BLAZENET $4,900 GENERAL HYDRAULICS $4,891 HITE COMPANY $4,884 LINDYS AUTOMOTIVE WAREHOUSE $4,861 MCQUAY INTERNATIONAL $4,857 BUTLER AREA S D WAGE TAX OFC $4,854 RITCHEYS TOWING SERVICE $4,853 CITY AUTO RADIATOR INC $4,843 SPARTON TECHNOLOGY INC $4,839 • TELECT INC $4,829 GILES & RANSOME INC $4,813 37766107883 $4,810 H&H SERVICE CO INC $4,807 BUCKINGHAM MANUFACTURING $4,791 STATE OF CALIFORNIA $4,788 MOORE BUSINESS FORMS & SYS DIV $4,786 WILLIAM C MILLER TRUSTEE $4,771 MECREDY, MARY $4,770 HENDRY TELEPHONE PRODUCTS $4,739 TERMINIX INTERNATIONAL $4,735 NCO FINANCIAL SYSTEMS INC $4,715 37766107883 $4,713 MCCOLLISTERS TRANSPORTATION GROUP INC $4,703 WOLTZ & WIND FORD $4,701 READING BLUE MOUNTAIN & $4,700 HALLOWELL MECH $4,697 37766107883 $4,695 COMPU-KLEEN INC OF ELMWOOD PARK $4,688 AMERICAN PIPE & PLASTICS INC 56 $4,687 BEKAERT CORP $4,675 DOROTHY M TYLER $4,663 UNITED PARCEL SERVICE $4,646 CLEARFIELD SD $4,626 PEGAS PCARD - MODERN MARKING $4,622 • OLIVER SPRINKLER CO $4,612 HERMITAGE CITY $4,601 STEVE SHANNON TIRE CO $4,600 CARR & DUFF $4,600 PENN POWER $4,595 AAF INTERNATIONAL $4,594 ATKINSON FIRE SAFETY EQUIPMENT $4,589 TELCO SOLUTIONS $4,565 STIEF WAITE GROSS SAGOSKIN & $4,547 BROWN DAUB CHEVROLET INC $4,543 LEFEVER BROTHERS INC $4,538 NORFOLK SOUTHERN CORPORATION $4,538 BLITTERSDORFS TOWING $4,510 TIM STONER TRUCK SERVICE $4,510 BURGMEIERS HAULING $4,509 NATIONAL JOINT UTILITIES NOTIFICATION $4,500 BROPHY CONTRACTORS 56 $4,500 UTILX CORPORATION $4,500 PRECISION TRANSMISSION $4,483 NCR CORPORATION $4,481 LAPUTKA BAYLESS ECKER & COHN $4,470 37766107883 $4,460 ADELPHIA COMMUNICATIONS CORP $4,445 4^ BOC GASES $4,413 DAY FORD S4.406 PEGAS PCARD-GLOBAL MKTG & INFO TECH LLC $4,398 NEBRASKA CHILD SUPPORT PAYMENT CENTER $4,398 • LEXMARK INTERNATIONAL $4,397 FRIEDMAN ESQ,AARON S $4,395 BLACK ELECTRIC INC $4,389 BATEY CHEVROLET INC $4,380 PEGAS PCARD - J OBRIEN CO INC $4,377 DICKMAN DIRECTORIES $4,375 LITRA MFG INC $4,375 VENUS TELEPHONE CORPORATION $4,375 MARYLAND CHILD SUPPORT ACCT $4,343 CAST MANUFACTURING INC $4,339 OLDCASTLE PRECAST INC $4,339 WURTH USA INC $4,339 ECKS GARAGE INC $4,332 REDEVELOPMENT AUTHORITY OF LUZERNE $4,325 AJB AUTO SERVICE $4,320 COMMUNICATIONS DEVICES $4,315 GREAT LAKES CASE & CABINET CO 55 $4,307 DRIVEKORE $4,297 USDA FOREST SERVICE $4,276 UNITED WATER PENNSYLVANIA $4,264 A & M SALES INC $4,259 GE CORPORATE CARD SERVICES $4,252 MECHANICS TOOL WAREHOUSE $4,246 MARGARET A YOUNG $4,220 LIBERTY INDUSTRIES INC $4,219 • PURCHASE POWER $4,217 PENTECOST ESQ,ALEXANDER J $4,211 NEC AMERICA $4,201 PROFESSIONAL SERVICE INDUSTRIES $4,197 CATAWISSA AUTO PARTS $4,196 JOHN GLENN SANITATION SERVICE $4,186 AIVAZOGLOU & MIKROPOULOS LLC $4,183 DON WILKINSON AGENCY $4,171 ELECTRONIC SYSTEMS $4J70 VERILINKCORP 50 $4’l66 NORTH WALES ASSOCIATES LP $4,137 PROTECTION SERVICES INC $4^35 PITTSBURGH HAWTHORN SUITES $4,132 STEINS GENERATOR & STARTER $4,120 PRO TRANS $4,102 DICKETOOLCO $4,099 PECO ENERGY $4,098 NORTHERN TOOL & EQUIPMENT CO $4,097 TROMBOLD EQUIPMENT CO INC $4,092 GN NETCOM INC $4,090 THOMAS & BETTS CORPORATION $4,073 XESYSTEMS INC $4,071 JOHN A BEDNARZ JR ESQUIRE $4,070 NB BARBER CO $4,067 MARRIOTT FAIRFIELD INN & SUITES $4,045 EQUIPCO $4,039 S&N COMMUNICATIONS INC $4,025 • WANNER GARDEN CENTER $4,022 CENTRAL HYDRAULICS INC $4,022 JAYS 24 HR HEAVY DUTY $4,020 CINTAS CORPORATION #36 $4,006 CURRY COMMUNICATIONS $4,000 CLARICOM NETWORKS INC $4,000 HOWARD,FREDERICK L $4,000 MARTINEZ,JOE A $4,000 SERVISENSE.COM INC $4,000 FAIR POINT COMMUNICATIONS $4,000 HANOVER COLLISION CENTER $3,979 POCONO CATV $3,964 HUXLEY ENVELOPE CORPORATION $3,950 TELTEK SALES $3,946 SCHLIERS 24 HR TOWING $3,944 UNIVERSAL MOTOR DISTRIBUTORS $3,943 BOBS AUTO PARTS INC $3,942 COMPUTER VISION TECHNOLOGY $3,940 PA SCDU $3,938 LOWER BURRELL CITY $3,937 AHERA CONSULTANTS $3,936 JIM THORPE AREA S D $3,929 UNITED LABORATORIES INC $3,921 LUCENT TECHNOLOGIES INC $3,910 BACHMANS GARAGE INC $3,908 • SODEXHO $3,903 WARREN WHITMAN & SONS $3,899 MANASEK AUTO PARTS INC $3,896 NATIONS RENT INC $3,876 LOHMANN.PEGGY $3,872 EAST JORDAN IRON WORKS $3,872 READING S D $3,850 CORPORATE EXPRESS IMAGING & $3,828 WILKES BARRE SPRING SERVICE CO $3,817 ADT SECURITY SERVICES INC $3,813 PALCO $3,804 GLOBAL COMPUTER SUPPLIES $3,793 FRAZER AUTO PARTS $3,790 SANDER POWER EQUIPMENT CO $3,789 EARL J & RUTH B RAYNES $3,788 REGIONAL TRAIL CORPORATION $3,787 UTILITY LINE SERVICES $3,782 LIBERTY CHEVROLET CADILLAC $3,764 ACTION SUPPLY PRODUCTS INC 56 $3,761 L THOMAS BODY SHOP $3,752 LA RON TRA CO $3,734 WIDMER ENGINEERING $3,728 WILBURN,THEODORES $3,718 WESTERN PEST SERVICE $3,715 JOHN R HENNEMUTH ASSOCIATES INC $3,700 GREATER GREENSBURG SEWAGE $3,689 DCR $3,679 • ALLENTOWN PARKING AUTHORITY $3,675 LEFF ELECTRONICS INC $3,666 MEDCHECK CORVEL CORPORATION $3,659 WELSCH WAYMAR CO $3,653 RECORDER OF DEEDS $3,652 37766107883 $3,648 ALLEGHENY POWER $3,642 STORM,SHIRLEY $3,640 DB INDUSTRIES INC/SALA $3,635 MEREDITH BATTERY COMPANY $3,630 HATBORO-HORSHAM SD $3,629 LEVITAN & FRIELAND PC $3,623 ASSOCIATED TRUCK PARTS $3,620 MOTOR QUEST OF WELLESLEY 80 $3,620 ROGER CARNEY $3,618 POTTSVILLE AUTO PARTS $3,612 MCI PA EMISSIONS PROGRAM $3,603 R A JONES & SONS $3,575 JIM JACOBS TOWING & GARAGE $3,574 UNITED RAILROAD CORPORATION $3,567 CLASSIC CHEVROLET $3,554 AMBRIDGE AREA TAX OFFICE $3,546 ROSE M HYKEL ESQ $3,543 CLARK,MICHAEL $3,538 PHILLIPS & BROOKS/GLADWIN INC $3,537 • NAZARETH $3,535 LGT ASSOCIATES $3,523 JAFFE ESQ,RICHARD A $3,521 37766107883 $3,509 R B CROSBY AND SON $3,489 WSI ALTOONA HAULING INC $3,466 CENTRAL TAX BUREAU OF PA $3,460 HAMPTON INN-UNIONTOWN $3,446 HARVEYS LOCK SERVICE $3^442 MIKES CUSTOM AUTO UPHOLSTERY $3,440 COMPUCOM INC $3,437 SENIOR INDUSTRIES $3i408 ALTOONA EMERGENCY WRECKER SERVICE $3,402 DIAMOND AUTOMATIC SPRINKLERS $3,400 WASTE SYSTEMS AUTHORITY OF $3,399 V-SYSTEMS $3,389 NYCO CORPORATION $3,382 EASTLEY $3,375 MURPHY FORD LINCOLN MERCURY $3,375 PORTA SYSTEMS CORP $3,372 STRUCTURAL METAL FABRICATORS 56 $3,358 KOEBLEY MOTORS TOWING $3,356 OEL SALES COMPANY LTD $3,353 NELSON WIRE ROPE CORPORATION $3,342 FRANKLIN MAPS $3,339 DUQUESNE LIGHT CO $3,338 MCFADDEN FORD $3,335 *UNIVERSAL SIGN $3,300 GREENBROOK ELECTRONICS $3,289 THOMAS CHEVROLET $3,277 ATLAS TOWING INC $3,270 COMCAST CABLE COMMUNICATIONS $3,270 AYRERS TEXACO $3,269 DICKE TOOL COMPANY $3,267 TOMMYS TRUCK PARTS $3,253 ASSET RECOVERY MANAGEMENT $3,251 CUSTOM CABLE INDUSTRIES INC $3,250 MARLIN COMPANY $3,242 PAIESKI, JOSEPH R $3,241 VOLT , $3,226 BASTIAN TIRE & AUTO CENTERS $3,225 LUCENT TECHNOLOGIES $3,224 LEHIGH UNIV FAC SVC & CAMPUS PLN $3,224 SHEARON ENVIRONMENTAL DESIGN CO $3,200 WRIGHT PROTECTION INC $3,198 LACKAWAXEN-HONESDALE SHIPPERS ASSOC INC $3,180 BENNETTS TRAILER COMPANY $3,175 MEGGER $3,171 PHILIP C BAUSCHARD $3,163 R&RINC $3,160 MON VALLEY PETROLEUM CO $3,160 NORTHERN TOOL & EQUIPMENT CO $3,153 • CONSUMERS PENNSYLVANIA $3,149 NEFF ELECTRIC CO $3,146 BOBS AUTO PARTS $3,142 CENTRAL STEEL FABRICATORS CO $3,137 PLANET EARTH RECYCLING 56 $3,136 STAR CHEVROLET GEO NISSAN $3,132 JAMES DOORCHECK $3,131 MID-ATLANTIC COMPUTERS INC $3,125 CRAWFORD TIRE SERVICE $3,121 NORRITON HYDRAULICS $3,121 HEIM,IVAN $3,120 MHM PARTNERSHIP $3,105 PHILADELPHIA GAS WORKS $3,104 ONDO JR.JOHN R $3,100 TAPELSUECO 55 $3,100 HOLIDAY INN EXPRESS $3,092 STONY POINT ELECTRONICS $3,090 BLAIR COMMUNICATIONS $3,090 ALLIED PRODUCTS & SERVICES INC $3,087 ROTO-ROOTER SERVICE Cl $3,073 FROMM ELECTRIC SUPPLY CORP $3,057 BEGLIN MOTOR SALES INC $3,057 ___ ANDREW B SACKS PC $3,049 BOB FISHER INC $3,045 WILLIAM G SATTERLEE & SONS INC $3,019 F O F PRODUCTS S3,019 LVI ENVIRONMENTAL SERVICES INC $3,017 HUBBELL POWER SYSTEMS INC $3,016 INTERSTATE AUTO ELECTRIC $3,005 LYONS,THOMAS J $3,000 DEAN,GEORGE W $3,000 ZINN,DONALD H $3,000 HIDDEN BROOK LIMITED PARTNERSHIP $3,000 YALE,MARY F $3,000 PARSON,LEWIS S $3,000 BOLGER BROTHERS $3,000 SHERWOO.FRED RUSSELL $3,000 EAGLE MCCLURE HOSE CO #1 $3,000 WISSAHICKON SD $2,992 GARDEN STATE OFFICE SYSTEMS $2,970 VERY LAST WORD $2,970 A & B HEATING & PLUMBING INC $2,967 HEALTH RESOURCES CORPORATION $2,964 DAN MCMENAMIN & ASSOCIATES $2,950 FARMERS NEW CENTURY INS CO $2,922 NUTMEG UTILITY PRODUCTS INC 56 $2,917 UNION RAILROAD $2,910 SHAULL EQUIPMENT & SUPPLY CO $2,910 PLISINSKI BROS $2,905 TYCO ELECTRONICS CORP $2,904 BERRODIN PARTS WAREHOUSE $2,901 TOMEIS TOWING SERVICES $2,900 SOMERSET RURAL ELECT COOP $2,891 RANSOME LIFT $2,879 WIND GAP BUROUGH $2,879 J J KELLER & ASSOCIATES INC $2,877 HOLIDAY INN SOUTH PLAINFIELD/ $2,875 STAUFFERS BODY SHOP $2,868 TVC COMMUNICATIONS $2,864 PENN EASTERN RAIL LINES INC $2,858 FAZEKAS GRECO $2,848 WESTERN TERMITE & PEST CONTROL $2,844 VINCES TOWING $2,841 KEYSTONE OAKS SCH DIST DORMONT BORO $2,829 RANSOME LIFT $2,826 AMERICAN UNION APPAREL $2,826 SUBURBAN OIL COMPANY $2,825 EDUCATION CREDIT MANAGEMENT CORP $2,818 LIBERTY PROPERTY LIMITED PARTNERSHIP $2,780 EXPERIAN $2,770 CONSUMERS PENNSYLVANIA $2,753 ADC TELECOMMUNICATIONS INC $2,752 NEPTCO INC $2,743 MAGISTERIAL DISTRIC 11 -3-06 $2,739 GRAYBAR ELECTRIC CO INC $2,735 HAWK TOWING $2,735 ALL SEASON MOVERS INC 90 $2,734 COLLMAN & KARSKY ASSOCIATES $2,730 JENKENS & GILCHRIST PC $2,730 WESCO $2,730 SANNER AUTO WRECKERS AND SALES $2,725 DEXTER SYSTEMS $2,724 VOWINCKEL TIRES $2,721 NORTHEAST AUTO OUTLET $2,718 DIAMOND TRANSPORTATION GROUP INC $2,716 U-TECK $2,714 STANDARD AIR & LITE $2,712 POSITRON INC $2,708 PPL ELECTRIC UTILITIES CORPORATION $2,707 QUIGLEY DODGE $2,695 BURKE,RICHARD $2,694 1 800 FLOWERS $2,692 37766107883 $2,687 MERCER MACHINE & HYDRAULICS $2,683 ZUKS SERVICE STATION $2,683 LEAR, BRADFORD C $2,668 REDI CALL COMMUNICATIONS $2,660 PRINCE LAW OFFICES $2,649 WYOMING VALLEY SANITARY AUTH $2,646 ATLANTIC EQUIPMENT SPECIALISTS $2,645 UPPER MORELAND SD $2,644 URIE & BLANTON WELDING $2,631 WEINSTEIN SUPPLY $2,625 LACKLAND SELF STORAGE $2,624 PARTS ASSOCIATES $2,610 PIRTEK SOUTH PHILADELPHIA $2,608 GEORGES SEPTIC & SEWER $2,608 DONAHUE,ROBERT $2,597 CHILD SUPPORT ENFORCEMENT $2,595 JTC ARCHITECTS INC 81 $2,593 HAFER PETROLEUM EQUIP LTD $2,592 PEIRCE PHELPS INC $2,579 CIT GROUP $2^578 MCLAUGHLIN OIL DCO INC $2,565 JONARD INDUSTRIES CORP $2,559 FRONTIER COMMUNICATIONS OF BREEZEWOOD $2,550 B & D SUNOCO $2,550 CONCEPT COLLISION $2^549 ADAMS ELECTRIC COOPERATIVE $2,546 JOHN T HOWE INC $2,546 HARRYS AUTO CENTER INC $2!538 VISUAL ELECTRONICS LTD $2,537 HEAPS PAINTING & CONSTRUCTION $2,537 CENTENNIAL CHEVROLET $2,527 B&F PETROLEUM INSTALLATIONS $2,525 BARRY ISETT & ASSOCIATES $2,518 PENCELL PLASTICS INC $2,510 BRUMBAUGH BODY COMPANY INC $2,510 ALL-PHASE ELECTRIC SUPPLY CO $2,509 POTTSVILLECITY $2,509 SEIBERLICH TRANE $2,508 INSIGNIA/ESG $2,500 DELUCA ENTERPRISES $2,500 JOHN FOGARTY DEVELOPMENT CORP $2,500 SILVERDALE FIRE COMPANY $2,500 GRAINGER INC $2,492 RILEIGHS $2,491 PEGAS PCARD-MAGID GLOVE & SAFETY INC $2,486 NESS DESPOSABLES $2,478 NEWARK ELECTRONICS $2,478 SALERNO TIRE CORP $2,476 CTCO $2,470 STOCKBURGER CHEVROLET $2,451 CONTINENTAL GENERAL TIRE $2,437 TOBASH HOME $2,433 EAGLES PEAK SPRING WATER $2,429 MITCHELL & TITUS LLP 10 $2,425 M&A CUSTOM AUTO UPHOLSTERY $2,423 PALKO TRUCK & TRAILER SHOP $2,417 MAHANOY & MAHANTANGO TELEPHONE $2,413 VOLT SERVICES GROUP $2,411 CITIZENS CONFERENCING $2,410 BROWNS PARTS & MACHINE $2,409 AMERICAN RED CROSS $2,405 37766107883 $2,405 SUN MICROSYSTEMS $2,400 MASSARO FAMILY LIMITED PARTNERSHIP I $2,400 JOHN P BRADLEY SR & $2,400 TOWN & COUNTRY AUTO PARTS $2,396 BARNHART DAVIS CO $2,395 MURRAY DODGE $2,393 SDS $2,384 INTERSTATE 79 ASSOCIATES $2,375 COBB LUMBER CO $2,374 WPAHS $2,371 MEDICAL LEGAL REPRODUCTIONS INC $2,367 OVERHEAD DOOR CO OF ALLENTOWN $2,366 BAIRD & RUDOLPH TIRE CO INC $2,365 NIXON UNIFORM SERVICE INC $2,350 LYONS TOWING $2,349 ALTOONA EMERGENCY WRECKER SRVC $2,345 RICHARD R SCHMICK $2,340 HILLTOP TOWER LEASING $2,340 MAYFIELD BORO $2,339 37766107883 $2,336 WHEELING AND LAKE ERIE RAILWAY $2,329 SHIRNS $2,325 SERVICE OIL COMPANY $2,324 ARDMORE TIRE INC $2,312 QUALITY TELESERVICES INC $2,304 STRINGERTINC $2,300 JACKS MOUNTAIN FOREST PRODUCTS $2,295 BRENNER MOTORS $2,295 REHABILITATION PLANNING INC $2,294 UNITED EQUIPMENT LIMITED $2,291 SILTON COMPANY $2,284 S&B RESTAURANT $2,279 TSI OF FLORIDA $2,272 JEFF DAMBROSIOS AUTO GROUP $2,268 JACK FRANCIS CATERING $2,264 HAGEMEYER NORTH AMERICA $2,255 NATIONAL TECHNOLOGY TRANSFER $2,250 WOLFE TOWING $2,242 CONCORDE ELECTRONICS $2,240 LARRY W FENKNER $2,240 EASTON SD $2,238 INTERNATIONAL TRUCK SALES OF RICHMOND $2,238 GW WOOD CO $2,234 BOWMAN DISTRIBUTION $2,224 FIRST AMERICAN REAL ESTATE SOLUTIONS $2,221 BERGER LLP,GALFAND $2,215 DCX SYSTEMS $2,209 FRONHEA LANDSCAPING $2,204 SOUTHWEST GREENSBURG $2,201 SEDA COG JOINT RAIL AUTHORITY $2,198 HORIZON ELECTRIC SUPPLY $2,189 NATIONAL TELEPHONE SUPPLY CO 56 $2,183 ABELOFF PONTIAC GMC NISSAN $2,181 NAVE NEWELL STAMPFL $2,174 SKINNER GROUP INC $2,173 DESIGN-IT-ENTERPRISES 56 $2,171 CONSULTRONICS LIMITED $2,166 ARCH $2,161 PARKING AUTHORITY OF THE CITY $2,160 DMJM & HARRIS $2,160 SCULLY WELDING SUPPLY $2,159 COMMUNICATION CABLE CO $2,159 HAWTHORN SUITES PITTSBURGH $2,150 ALUMINUM CO OF AMERICA $2,148 METROCALL INC $2,146 JOSLYN MANUFACTURING CO LLC $2,143 UNITED ELECTRIC SUPPLY $2,140 EASTERN METAL OF ELMIRA $2,140 AINES MANUFACTURING CORP $2,135 CENTRAL TAX BUREAU $2,133 LAUREL GARDENS TIRE SERVICES INC $2,130 OSBURN ASSOCIATES $2,128 ALGER OIL INC $2,127 MODERN EQUIPMENT RENTALS $2,124 WASTE SYSTEMS AUTHORITY OF $2,123 PITNEY BOWES INC $2,122 CRAWFORD & COMPANY $2,122 TU WAY MOBILE COMMUNICATIONS $2,120 CLHINC 21 $2,106 INDUSTRIAL PRODUCTS SUPPLY 56 $2,097 HATFIELD BORO ELECTRIC $2,096 SAHARA HEATER MFC CO $2,095 CHRYSLER PLYMOUTH WEST $2,093 37766107883 $2,087 ANIXTER INC $2,086 MAINTENANCE CHEMICAL SUPPLIERS $2,086 HUBBELL POWER SYSTEMS INC $2,079 DL ELECTRONICS 56 $2,077 HOWARD GASOLINE & OIL CO INC $2,076 GPU ENERGY $2,072 NORTEL NETWORKS INC $2,068 SWARTLEY BROS ENGINEERS INC $2,065 MILLERS INC $2,062 SCHERER LOCK & SUPPLY $2,061 MURPHY ESQ, PATRICK $2,060 TAG $2,058 HUMMINGBIRD COMMUNICATIONS $2,054 CRAWFORDS AUTO CENTER $2,052 WARDADHESIVES $2,050 BROADWAY TRANSMISSION $2,048 HAMMS OREFIELD AUTO PARTS & $2,043 CARRIER MID-ATLANTIC $2,034 MCCOLLISTERS TRANSPORTATION SYSTEMS INC $2,032 COATESVILLE $2,029 DOLORES WOLSTENHOLME $2,028 HASTINGS HARDWARE $2,019 JIM WEISS AUTO BODY $2,019 SOUTH GREENSBURG $2,017 MEYERS MOBILE TIRE SERVICE $2,016 AMERICAN RED CROSS $2,015 AMERICAN RED CROSS - BALTIMORE $2,015 ANDAX ENVIRONMENTAL CORP $2,013 LAMPERTS AUTO BODY $2,004 BALTHASER,DONALD $2,000 LIGHTYEAR COMMUNICATIONS $2,000 HILLSIDE TOWNHOUSE ASSOCIATION $2,000 QWEST COMMUNICATIONS CORPORATION $2,000 BUSINESS TELECOM INC DBA BTI $2,000 NATIONAL TELEPHONE EXCHANGE INC $2,000 PATCH,WILLIAM L $2,000 QUANTUMSHIFT COMMUNICATIONS INC $2,000 COOPERATIVE COMMUNICATIONS $2,000 HERITAGE MANOR HOMEOWNERS ASSOCIATION $2,000 CMRS POSTAGE BY PHONE $2,000 US WEST INTERPRISE AMERICA INC $2,000 ONESTAR LONG DISTANCE $2,000 TISHMAN CONSTRUCTION $2,000 ACCESS POINT $2,000 ERNEST COMMUNICATIONS $2,000 patterson.lloyd W $2,000 NAVIGATOR TELECOM LLC $2,000 KELLER,EDWIN FRANK $2,000 DENVER & EPHRATA TEL & TEL CO $2,000 NUI TELECOM INC F/K/A INTL TEL GROUP $2,000 15 ST ASAPHS PARTNERS LP $2,000 SHANNON JR,CHARLES H $2,000 LOTT,RANDY $2,000 GAMBONE STEEL CO $1,997 MID ISLAND MULTI MEDICINE GROUP $1,992 RAYCO AUTO SERVICE $1,988 MALOR MANUFACTURING $1,971 WAYNE CARL $1,971 ARCTIC WOLF SPRINGWATER $1,970 GUARDIAN PROTECTION SERVICES $1,969 WEAVERS HARDWARE $1,967 INDEPENDENCE COMMUNICATIONS INC $1,964 INTERSTATE SPRING & ALIGNMENT $1,962 CINTAS CORPORATION $1,953 BOWEN AUTOMOTIVE $1,949 EXPERT AUTO ELECTRIC $1,949 HYDE VILLA AUTO PARTS $1,948 OVERHEAD DOOR CO $1,947 CINTAS CORPORATION $1,944 POKORA,BJ $1,944 GROVE CITY AREA S D $1,939 BAMBERGERS INC $1,936 LEVIC.JS $1,926 FARRELL CITY $1,923 ALVA-TECH $1,920 DANCHECK $1,917 ROSSER,CL $1,905 REED OIL CO $1,902 CARLOS R LEFFLER INC $1,901 DON REDMOND $1,900 NEW KENSINGTON ARNOLD S D $1 [895 FLOTRAN PNEU-DRAULICS INC $1,893 COACH CRAFT AUTO TRIM $1,891 MURRAYS TOWING & SERVICE CENTER INC $1,890 ARNOLD CITY $1,889 DISTINGUISHED PRODUCTS INC $1 [888 AMERICAN EXPRESS TRAVEL $1,888 GENERAL OFFICE ENVIRONMENTS $1,888 VAN CAMPEN MOTORS $1,887 FERGUSON & MCCANN INC $1,887 FORINO CO LP $1,885 CINTAS CORPORATION $1,885 ALLIED BOLTING $1,884 MOODY,MC $1,883 GOCAL INC $1,879 C-COR $1,877 OLYMPIC GLOVE & SAFETY COMPANY $1,876 EASTERN AUTO PARTS WAREHOUSE 56 $1,876 BRUNNER.JUDITH $1,874 LEIGHOW OIL CO INC $1,872 HUDOCK ALTERNATOR & STARTER $1,871 WEATHER CONTROL CO $1,868 JOSEPH A BLACK TOWING & REPAIR $1,865 B&B DODGE INC $1,861 WESTELL INC $1,853 ST CLAIR BORO ELECTRIC LIGHT $1,851 TRl RIVERS CONSULTING SERVICES $1,850 WAGNER MOTORS $1,842 ROBERT BROWN ASSOCIATES $1,839 ACCU-TECH CORPORATION $1,837 CUMBERLAND TRUCK PARTS $1,832 DICK CABLE EXCAVATING $1,827 CARBON COUNTY AUTO PARTS $1,826 GENERAL CABLE CORP $1,826 ADT SECURITY SYSTEMS INC $1,824 KIM HOTSTART MFG CO $1,820 ROETTER, PAUL $1,818 B&T FLEET SUPPLY $1,810 NEW ENTERPRISE RURAL ELECTRIC $1,808 MILLERS GAS & OIL SERVICE INC $1,803 PPL ELECTRIC UTILITIES CORPORATION $1,800 ECKARD SURVEYING $1,800 ONLINE CONSULTING $1,800 MICKS, JOHN D $1,800 BARNES GROUP INC $1,798 HOOKERS GARAGE & TOWING $1,798 ERIE DRIVE TRAIN INC $1,797 HALLS SAFETY EQUIPMENT CORP $1,797 PEAK TECHNOLOGIES $1,795 KRAMERS TOWING SERVICE $1,793 LEWISTOWN SD $1,788 BELLS SEPTIC PUMPING $1,786 GIBBS HAULING SERVICE 11 $1,781 WAHL, CONNNIE $1,780 SWEETLAND ENGINEERING & ASSOCIATES INC $1,779 HERBERT ROWLAND & GRUBIC $1,778 KISSINGERS AUTO PARTS $1,778 DAMES CHEVROLET INC $1,777 ALLTEL COMMUNICATIONS PRODUCTS INC $1,776 RAYS SERVICE CENTER $1,776 AVETEL $1,767 READING & NORTHERN REAL ESTATE $1,765 EAGLE DESIGN GROUP LLC $1,764 COCCIA FORD $1,763 LUBRICATING EQUIPMENT CO $1,760 INDEPENDENCE COMMUNICATIONS INC $1,759 MACS HYDRAULIC JACK & EQUIP $1,759 MOTORWORLD $1,753 PITNEY BOWES INC $1,751 FINISH MASTERS $1,748 ROTHROCK $1,744 JONES PONTIAC INC $1.743 OCEUSAINC $1,743 ULINE INC $1,743 POWELL ROGERS & SPEAKS INC $1,742 EAST PENN MANUFACTURING CO INC $1,736 ATLANTIC LADDER SERVICES $1,732 LARSCOMINC $1,728 JOLINE.GE $1,728 FUNK WATER QUALITY EAGLEVILLE $1,727 FEDERAL RESERVE BANK OF $1,725 HYPEREDGE CORP $1.725 CITY BUILDING $1,724 LIFTING $1,719 YOUNGSVILLE TV CORP $1,708 PARTS SERVICES - FRAZER $1,702 CENTURY STAFFING $1,699 BABE CHARAPP FORD $1,699 POTOMAC BAKERY $1,699 MOORE CORPORATION $1,696 CORE COMMUNICATIONS INC $1,691 PAG ECO $1,691 LIEBERMAN,HARVEY $1,690 KEYSTONE RADIATOR & $1,687 BECKWITH MACHINERY COMPANY $1,682 BUILDING TECHNOLOGY ENGINEERS INC $1,675 SCRANTON CITY SD $1,670 VANS LOCK SHOP $1,666 A MINNECl HAULING $1,665 BASHLIN INDUSTRIES $1,665 VOICESTREAM WIRELESS $1,664 CONTINENTAL GENERAL TIRE $1,662 QUEST CONTROLS $1,661 37766107883 $1,660 SHAW MACK SALES $1,658 PARKS BARBAGE SERVICE INC $1,657 BERKS WESTERN TELCOM $1,655 COLIBRARO LANDSCAPING $1,650 BRIANS TOBYHANNA SALVAGE $1,649 FEDEX FREIGHT $1,646 GREATER POTTSVILLE AREA SEWER $1,643 ANTOLIKJM $1,642 FRED HILL & SON CO $1,642 CAPITAL TAX COLLECTION BUREAU $1,641 FOLMARS GARAGE & TOWING $1,640 MUZAK OF GREAT LAKES $1,637 SIR SPEEDY #7108 $1,636 INFORMER COMPUTER SYSTEMS INC $1,635 ARCH WIRELESS INC $1,633 BARRY,JP $1,633 WM P MCGOVERN $1,630 BUJANOWSKI INC/TOWING SERVICE $1,625 VALENCIA BORO $1,619 NUCAR CONNECTION $1,619 OCEBRUNING $1,618 CANADIAN PACIFIC RAILWAY COMPANY $1,614 JOHNS WELDING SHOP $1,610 JR JULIAN PA $1,609 HONEYWELL $1,604 HESAA $1,601 NITTANY MEDIA $1,600 VERISIGN INC $1,595 TONY DE PAUL AND SON $1,590 WITWICKI.NJ $1,590 LAUBACH AUTO PARTS $1,588 ARMEN CHEVROLET OLDS BUICK OF $1,582 MC CONNELL ELECTRIC $1,581 STROUDSBURG MOTOR SUPPLY INC $1,578 TR1 STATE LIGHT & ENERGY $1,576 BATH SUPPLY COMPANY INC $1,575 CINTAS CORPORATION $1,574 KAMPUS KLOTHES INC $1,573 ERK,FR $1,572 UPS $1,569 CHEMSEARCH $1,569 PERKIOMEN VALLEY SD $1,564 ITRONIX CORPORATION $1,563 RW COX GARAGE $1,557 ADT SECURITY SERVICES INC $1,554 CM KRISTMAN EXCAVATING $1,554 JOS T FEWKES & CO $1,553 EASTERN ELECTRONIC PROTECTION $1,552 PENNDEL HYDRAULIC SALES & SVC $1,548 BLOUCH ENTERPRISES $1,545 A Z CHEVROLET INC $1,542 RINGGOLD SD $1,537 RANSOME LIFT $1,536 STAR AUTO GLASS REPLACEMENT $1,533 REED,DANIEL $1,532 WEGMANS FOOD MARKET $1,532 REINBOLD,ED $1,527 MARSHALL COORDINATOR, JEFFREY $1,526 KEEN COMPRESSED GAS CO $1,523 GEORGE YOUNG CO $1,523 PATRIOT PARKING $1,520 JRK ENTERPRISES $1,519 HARVEY HUBBELL $1,515 UPPER MORELAND HATBORO $1,515 WARREN ELECTRIC MOTOR SERVICE $1,508 ADVANCED DOOR SERVICE INC $1,506 SUPERIOR CREDIT SERVICE $1,503 NORTH SUPPLY 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