Knee-jerk Anti-LOOPism and other E-mail Phenomena: Oral, Written, and Electronic Patterns in Computer-Mediated Communication by JoAnne Yates Wanda J. Orlikowski WP #3578-93 June 1993 Knee-jerk Anti-LOOPism and other E-mail Phenomena: Oral, Written, and Electronic Patterns in Computer-Mediated Communication JoAnne Yates Sloan School of Management Massachusetts Institute of Technology 50 Memorial Drive (E52-545) Cambridge, MA 02139 (617) 253-7157
[email protected] Wanda J. Orlikowski Sloan School of Management Massachusetts Institute of Technology 50 Memorial Drive (E53-329) Cambridge, MA 02139 (617) 253-0443
[email protected] June 1993 To be presented at the 53rd Annual Meeting of the Academy of Management, Atlanta, GA: August 1993. ACKNOWLEDGMENTS The authors would like to thank Miriam Oh for her dedicated research assistance, and Craig Murphy for his generous advice. Thanks are also due to the Common LISP members who participated in our study, to Jim Hollan who helped us locate the Common LISP archive, and to Kent Pitman who provided helpful comments on an earlier version of this paper. The research support of the Center for Coordination Science at the Massachusetts Institute of Technology is gratefully acknowledged. Both authors contributed equally to this paper. III Knee-jerk Anti-LOOPism and other E-mail Phenomena: Oral, Written, and Electronic Patterns in Computer-Mediated Communication Abstract This paper reports on an empirical investigation into the on-going electronic interaction of a natural distributed group. Prior organizational research into use of electronic media has focused primarily on usage patterns and only occasionally on a few linguistic features, while linguistics researchers have looked more closely at certain technical aspects of language use in electronic communication.