1 Systems Thinking Courses in the Master's
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Action Research As Process: the Two Stage Model for Active Adaptation
Action Research as Process: The two stage model for active adaptation Donald W. de Guerre Department of Applied Human Sciences, Concordia University, Montreal, Canada 1455 de Maisonneuve Blvd. West Montreal, QC H3G 1M8 Canada Office: 514-848-2270 Fax: 514-848-2262 Home Voice/Fax: 514-482-5677 Cell: 514-214-1692 E-mail: [email protected] 2 The Action Research Paradigm Reason and Bradley (2001) suggest that it is premature to define action research, and they suggest it is “… a participatory, democratic process concerned with developing practical knowing in the pursuit of worthwhile human purposes, grounded in a participatory worldview that is currently emerging (Reason and Bradley, 2001 p.1).” Indeed to try and further define action research would be stifle its development (van Beinum, Faucheux & van der Vlist, 1996). It is not going to far to suggest that action research is a radical enough departure from traditional academic forms of scholarship so as to take on some of the characteristics of a new social science paradigm. There are many variants of action research. Gloster (2000) outlines the socio-ecological systems action research model developed by Fred Emery (1981, reprinted in Trist, 1997). He differentiates between action research (ar) which improves the practical affairs of a particular social system and Action Research (AR) that in addition contributes to social scientific knowledge. To describe socio-ecological AR, following Peirce, Emery demonstrated that the type of logical inference required to generate concepts, and hypotheses about their connections, was based primarily on the logic of abduction: Peirce demonstrated that there were three forms of logical inference and not just the two, deduction and induction, that were generally supposed. -
QUESTION BANK MBA SEMESTER 4 Vol
QUESTION BANK MBA SEMESTER 4 Vol. III 1 FOR PRIVATE CIRCULATION The Questions contained in this booklet have been prepared by the faculty of the Institute from the sources believed to be reliable. Neither the Institute nor the faculty gives any guarantee with respect to completeness or accuracy of the contents contained in the booklet and shall in no event be liable for any errors, omissions or damages arising out of use of the matter contained in the booklet. The Institute and the faculty specifically disclaim any implied warranty as to merchantability or fitness of the information for any particular purpose. 2 QUESTION BANK ORGANIZATION DEVELOPMENT MS - 230 3 QUESTION BANK ORGANIZATION DEVELOPMENT MS- 230 UNIT I TEST YOURSKILLS Multiple Choice Questions 1. Organization Development is aimed at:- (a) Enhancing congruence between organizational structure, processes, strategy, people and culture (b) Developing new and creative organizational solutions (c) Developing the organization’s self renewing capacity (d) All of the above 2. OD values generally tend to be: - (a) Humanistic (b) Democratic (c) Optimistic (d) Only a and b (e) All of the above 3. The Unfreezing-Moving-Refreezing model of change was given by: - (a) Kurt Lewin (b) George Litwin (c) RensisLikert (d) Jane Mouton 4. A change that alters some features of an organization is referred to as: - (a) Transformational Change (b) Structural Change (c) Adaptive Change (d) None of the Above 5. A change that alters the fundamental character of the organization is called: - (a) Incremental Change (b) First Order Change (c) Discontinuous Change 4 (d) None of the Above 6. -
The Social Engagement of Social Science a Series in Three Volumes
The Social Engagement of Social Science A series in three volumes Volume I: The Socio-Psychological Perspective Volume II: The Socio-Technical Perspective Volume III: The Socio-Ecological Perspective The University of Pennsylvania Press joins the Editors in expressing their thanks to the Ecology of Work Conferences and to the STS Round Table for their generosity in supporting the production of these volumes and to the Busch Center for underwriting the publication. The Social Engagement of Social Science A Tavistock Anthology Edited by Eric Trist, Fred Emery, and Hugh Murray Assistant Editor: Beulah Trist Volume III: The Socio-Ecological Perspective PENN University of Pennsylvania Press Philadelphia Copyright © 1997 University of Pennsylvania Press All rights reserved 10 9 8 7 6 5 4 3 2 Published by University of Pennsylvania Press Philadelphia, Pennsylvania 19104 Permission is acknowledged to reprint portions and excerpts from published materials: Russell Ackoff, Redesigning the Future (New York: Wiley, 1974). Dorwin Cartwright and Frank Harary, "A Graph-Theoretic Approach to the Investigation of System Environment Relationships." Journal ofMathematical Sociology 5 (1977): 87-1 I I. Fred Emery, Futures We Are In (Leiden: Martinus Nijhoff, 1977). Fred Emery, "Methodological Premises of Social Forecasting," Annals ofthe American Academy ofPolitical and Social Science 412 (1974): 97-115. Fred Emery, "Policy: Appearance and Reality," A Systems-Based Approach to Policymaking, ed. Kenyon B. de Greene (Boston: Kluwer Academic Publishers, 1993). Fred Emery, "Some Observations on Workplace Reform: The Australian Experience," International Journal of Employment Studies 2, 2 (1994): 327-42. Fred Emery and Merrelyn Emery, A Choice ofFutures (Leiden: Martinus Nijhoff, 1976). -
Terms of Engagement: Looking Backwards and Forwards at The
ERIC MILLER Annual Memorial Lecture Saturday 17th March 2012 by DAVID ARMSTRONG Terms of Engagement: Looking backwards and forwards at the Tavistock Enterprise1 “Whether our country, of all countries, and our group of all other groups in the country, are capable of meeting the challenge of our times will only be determined by what we ourselves do”. (Bion 1948) When Lionel Stapley first invited me to give this Memorial Lecture, in honour of a man who had been my guide and mentor near on 50 years ago, I hesitated. I had recently retired from my position at the Tavistock. I didn’t think I had anything new to say and didn’t really want to say the same things again in a different way. Lionel, very kindly, persisted: “think about it and get back”. I did and I have. Why? In the interim a number of things had begun to jostle together in my mind. Michael Rustin had invited me to work with him on a paper to be called ‘What happened to democratic leadership?’, to give at one of the Tavistock Policy Seminars at Swiss Cottage. This had taken me back to the early days of the Tavistock, both Clinic and Institute, post 1945 and in particular to the ideas of industrial and organisational democracy that were to inform one major strand of the Institute’s work throughout the first two to three decades. Then, more or less simultaneously, Mannie Sher asked if I would be interested to join a team of colleagues who had the idea of running daily Social Dreaming events at the Finsbury Square location of the Occupy movement, Tent City. -
Multiple Perspective of Mobile Money System Development: Action Case of E-Masary Wallet
Multiple Perspective of Mobile Money System Development: Action Case of e-Masary Wallet A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2015 Mostafa Mohamad Manchester Business School University of Manchester 1 TABLE OF CONTENTS TABLE OF CONTENTS ...................................................................................................................... 2 LIST OF FIGURES .............................................................................................................................. 8 LIST OF TABLES ............................................................................................................................. 11 ABBREVIATIONS ............................................................................................................................ 12 DECLARATION ............................................................................................................................... 16 COPYRIGHT STATEMENT ............................................................................................................... 17 ACKNOWLEDGEMENT ................................................................................................................... 18 ABSTRACT ..................................................................................................................................... 16 CHAPTER ONE: INTRODUCTION Area of concern ................................................................................................................................ -
論文 / 著書情報 Article / Book Information
論文 / 著書情報 Article / Book Information 題目(和文) Title(English) A Translational Approach to Value Co-creation and Innovation of Healthcare Services 著者(和文) 松下博宣 Author(English) Hironobu Matsushita 出典(和文) 学位:博士(学術), 学位授与機関:東京工業大学, 報告番号:甲第9911号, 授与年月日:2015年3月26日, 学位の種別:課程博士, 審査員:木嶋 恭一,池上 雅子,後藤 美香,金子 宏直,出口 弘 Citation(English) Degree:, Conferring organization: Tokyo Institute of Technology, Report number:甲第9911号, Conferred date:2015/3/26, Degree Type:Course doctor, Examiner:,,,, 学位種別(和文) 博士論文 Type(English) Doctoral Thesis Powered by T2R2 (Tokyo Institute Research Repository) A Translational Approach to Value Co-creation and Innovation of Health Care Services Ph.D. dissertation February 2015 Hironobu Matsushita A thesis submitted in partial fulfillment of the requirements For the Ph.D. degree in the Department of Value and Decision Science, Graduate School of Decision Science and Technology, Tokyo Institute of Technology THESIS SUMMARY This research sets out to clarify the translational features of value co-creation of health services at a transitional environment by analyzing the processes of human activity systems through which knowledge is generated and transferred. By interacting with various agents and intervening in context with them, an agent attempts to translate such human factor as competencies into value. Once the value is perceived by a customer in a certain context, then it turns into value-in-context regardless a customer encounters services or physical artifact/goods. Context is never static but dynamic elements are innate in it since -
Eric Trist Quality of Working Life and Community Development1
Eric Trist Quality of Working Life and Community Development1 Some Reflections on the Jamestown Experience Many of those concerned with quality of working life (QWL) innovations in the late 1960s and early 1970s, including myself, were surprised at the difficulties encountered in diffusing such innovations from one organization to another. Experience suggests that such diffusion occurs largely through personal contacts between employees of both organizations. When organizations are located some distance from one another, the number of persons in one organization who can have direct contact with those in another is severely limited. In a relatively small community, however, many persons in a variety of organizations can more easily be in personal contact with one another. This led me to predict that the diffusion of innovations would be accelerated in Jamestown, New York, where the community had formed an area- wide labor-management committee to promote and develop the city's industries. In the early 1970s, however, QWL was considered novel and many were uncertain as to its outcomes, especially with respect to performance. The idea that a new paradigm of work was beginning to emerge (Emery, 1977), as suggested by extensive developments in Norway and Sweden, had scarcely taken root in the United States, even though a federally supported program had just been inaugurated by the National Commission on Productivity and Work Quality (NCPWQ). Under these conditions, QWL could not be expected to be the leading emphasis of an innovative effort in industrial and economic development at the community level. In the case of an effort that had already been initiated, though, I considered that QWL might become linked to it. -
The Science of Service Systems
Janie Chroust, 2010 International Federation For Systems Research “Systems for Education, Engineering, Service and Sustainability” Proceedings of the Fifteenth IFSR Conversation G. Chroust, G. Metcalf (eds.) April 10 - April 15, 2010 Kloster Pernegg (Austria) SEA-Publications: SEA-SR-28 Institute for Systems Engineering and Automation Johannes Kepler University Linz, Austria [email protected] August 2010 ISBN 3-902457-28-8 2 Impressum Schriftenreihe: SEA-Publications of the Institute for Systems Engineering and Automation J. Kepler University Linz Systems for Education, Engineering, Service and Sustainability - Proceedings of the Fifteenth Fuschl Conversation G. Chroust, G. Metcalf (editors) April 10 - April 15, 2010 Kloster Pernegg (Austria) Printing sponsored by the International Federation for Systems Research (IFSR) © 2010 International Federation for Systems Research (IFSR) (except where stated differently) Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Printed: WLK Druck, A-2340 Mödling, Austria ISBN 3-902457-28-8 Institute for Systems Engineering and Automation www.sea.uni-linz.ac.at 3 Welcome to the IFSR Conversation 2010! .............................................................. 5 Looking back at Pernegg 2010 ............................................................................... -
Proceedings of the Fuschl Conversation 2006
International Federation For Systems Research Proceedings of the Thirteenth Fuschl Conversation G. Metcalf, G. Chroust (Editors) April 22-27, 2006 Fuschl am See (Austria) SEA-Publications: SEA-SR-13 July 2006 Institute for Systems Engineering and Automation Johannes Kepler University Linz, Austria [email protected] ISBN 3-902457-13-9 Impressum Schriftenreihe: SEA-Publications of the Institute for Systems Engineering and Automation J. Kepler University Linz Proceedings of the Thirteenth Fuschl Conversation G. Metcalf, G. Chroust (editors) April 22-27, 2006 Fuschl am See (Austria) Printing sponsored by the International Federation For Systems Research (IFSR) © 2006 SEA – International Federation For Systems Research (IFSR) Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. printed: J. Kepler Universität Linz, 2006 ISBN 3-902457-13-9 Institute for Systems Engineering and Automation www.sea.uni-linz.ac.at 2 Table of Contents Welcome to the Fuschl Conversation 2006............................................................................................. 4 Welcome to the Fuschl Conversation 2006............................................................................................. 5 Fuschl 2006 – Aims and Objectives ....................................................................................................... -
C:\My Documents\37TRASOC
TRIST: Socio-Technical Critique ... Eric Trist A Socio-Technical Critique of Scientific Management1 The term "scientific management" begs two questions--what is "science" and what is "management." If, philosophically, the answers are plural and ambiguous, historically, the answer is singular and clear. Scientific management refers to the movement concerned with work measurement inaugurated by Frederick Taylor (1911) at the end of the first century of the first industrial revolution. Since then it has become the vast enterprise known as production or industrial engineering. Since then has also begun the second industrial revolution based on an information technology rather than simply an energy technology. With this second industrial revolution "management science," growing out of operation research, is becoming as intimately associated as scientific management has been with the first. The distinction between the two has been well drawn by Russell Ackoff (1970): The first industrial revolution was made possible by the development of machines that were capable of replacing man and beast as sources of physical work. This substitution of machines for animals was called mechanization. The development of the relevant technology and its effective use in production processes required knowledge and understanding of the nature of physical work, i.e., what aspects of it 1A paper contributed to the Edinburgh Conference on the Impact of Science and Technology, 1971. TRIST: Socio-Technical Critique ... 2 could and could not be efficiently mechanized, and how men and machines could separately and collectively work together. At about the turn of this century, the need for mechanization attracted scientists and engineers from a variety of disciplines whose interests covered some aspects of the work process. -
The Development of the Tavistock and Tavistock-Inspired Group Relations Movement in Great Britain and the United States: a Comparative and Historical Perspective
University of San Diego Digital USD Dissertations Theses and Dissertations 2002 The Development of the Tavistock and Tavistock-Inspired Group Relations Movement in Great Britain and the United States: A Comparative and Historical Perspective Amy L. Fraher EdD University of San Diego Follow this and additional works at: https://digital.sandiego.edu/dissertations Part of the Leadership Studies Commons Digital USD Citation Fraher, Amy L. EdD, "The Development of the Tavistock and Tavistock-Inspired Group Relations Movement in Great Britain and the United States: A Comparative and Historical Perspective" (2002). Dissertations. 692. https://digital.sandiego.edu/dissertations/692 This Dissertation: Open Access is brought to you for free and open access by the Theses and Dissertations at Digital USD. It has been accepted for inclusion in Dissertations by an authorized administrator of Digital USD. For more information, please contact [email protected]. THE DEVELOPMENT OF THE TAVISTOCK AND TAVISTOCK-INSPIRED GROUP RELATIONS MOVEMENT IN GREAT BRITAIN AND THE UNTTED STATES: A COMPARATIVE AND HISTORICAL PERSPECTIVE By Amy L. Fraher A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor o f Education University of San Diego 2002 Dissertation Committee Robert Donmoyer, Ph.D., Chair Theresa Monroe, Ed.D. Michael Gonzalez, Ph.D. Reproduced with permission of the copyright owner. Further reproduction prohibited without permission. iv Abstract In order to gain a deeper understanding of authority, people must analyze human behavior in groups. To study these behaviors, a group relations movement was spawned approximately 60 years ago and has influenced people's thinking about leadership and authority in groups and organizations ever since. -
International Federation for Systems Research
International Federation For Systems Research Proceedings of the Fourteenth Fuschl Conversation G. Chroust (ed.) March 29 -April 3, 2008 Fuschl am See (Austria) SEA-Publications: SEA-SR-22 Jan 2009 Institute for Systems Engineering and Automation Johannes Kepler University Linz, Austria [email protected] ISBN 3-902457-22-6 1 Impressum Schriftenreihe: SEA-Publications of the Institute for Systems Engineering and Automation J. Kepler University Linz Proceedings of the Fourteenth Fuschl Conversation G. Chroust (editor) March 29 -April 3, 2008 Fuschl am See (Austria) Printing sponsored by the International Federation for Systems Research (IFSR) © 2009 International Federation for Systems Research (IFSR) Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Printed: WLK Druck, A-2340 Mödling, Austria ISBN 3-902457-22-6 Institute for Systems Engineering and Automation www.sea.uni-linz.ac.at 2 Table of Contents Welcome to the Fuschl Conversation 2008!........................................................... 4 Looking back at Fuschl 2008................................................................................... 5 List of Participants ................................................................................................... 6 Reflection on Fuschl Participation.......................................................................