Welcome to ’s tram network

Glossy Brochurev12.indd 1 17/05/2016 11:53:16 Welcome to Nottingham’s tram network

Nottingham Express Transit (NET) has been serving the north of the city for over 12 years. We’ve carried over a hundred million people with our popularity growing over recent years thanks to more frequent trams, great value tickets and most importantly; a reliable service. Last year we ran over 99% of our trips on time, our customers depend on us for consistent journey times – something that cars and buses struggle to achieve due to ever changing road conditions. With the addition of 17.5km of new track and 28 new stops, Nottingham’s tram line is now a network. We have two cross city routes from Toton, Beeston and the QMC to Bulwell and and from Clifton and Wil- ford to Phoenix Park. Both routes serve all stops across the city centre: , Lace Market, , Royal Centre and Nottingham Trent University.

Inside this guide you will find information on journey times, frequencies, fares and tickets as well as accessibility and safety. But if you need any more help with any questions or comments, please don’t hesitate to get in touch.

CALL US: 0115 824 6060 EMAIL: [email protected] CALL IN: NET Travel Centre, 4 King Street, Nottingham. Just off the Old Market Square

facebook.com/thetram.net @NETTram

Glossy Brochurev12.indd 2 17/05/2016 11:53:17 Using the tram

Trams run from every 7 minutes All our trams are 100% low floor 1 on each line throughout the day 5 with extra space for wheelchairs so simply turn up and go! and buggies through their double doors. We also have priority seats for those less able to stand.

The electronic display at the Please don’t board whilst the 2 will show you when 6 doors are closing. the next trams will arrive. 7 Before the tram moves away, 3 Buy your tickets from the ticket please hold on tight - especially machines or touch on your pass or if you’re standing up. smartcard at the validators before you board the tram. Enjoy the journey and we’ll get 8 you there as quickly as we can. Please retain your ticket while 4 travelling and when at the When you want to get off at the tram stop - it may be checked 9 next stop, just push the yellow at any time. button.

EMAIL: [email protected]

@NETTram

Glossy Brochurev12.indd 3 17/05/2016 11:53:17 Buy before you board

Glossy Brochurev12.indd 4 17/05/2016 11:53:21 Buy before you board Get in touch

Glossy Brochurev12.indd 5 17/05/2016 11:53:24 Park&Ride

We now have 7 park & ride sites with over 5000 FREE parking spaces Open 7 days a week, our sites are cleaned daily and patrolled by staff as well as monitored by CCTV. Park Mark approval means those sites have met the national standard for UK car parks that have low crime and measures in place to ensure the safety of people and vehicles.

There are disabled and parent & child spaces close to tram stops and some sites have cycle hubs for secure cycle storage.

HUCKNALL Near junction 27 of the M1 with nearly 450 spaces NG15 7TD

PHOENIX PARK Next to junction 26 of the M1 with over 650 spaces NG8 6AS MOOR BRIDGE Close to Bulwell and Bestwood with over NG6 8AE 100 spaces WILKINSON STREET Just off Nottingham’s ring road with over NG7 7NU 600 spaces THE FOREST On Nottingham’s inner ring road with over 950 spaces NG7 6AQ and just a 6 minute journey into the City Centre CLIFTON Off of the A453, junction 24 of the M1 with over NG11 8BF 1000 spaces TOTON Off the A52, junction 25 of the M1 with over NG9 7JA 1300 spaces

Glossy Brochurev12.indd 6 17/05/2016 11:53:24 Journeys on the tram

Journey planning

To plan your tram travel, visit www.thetram.net and use our Journey Planner - simply put in your starting destination and where you want to travel to and we’ll do the rest.

You can also download a full timetable from the website and save it to your smart phone or computer.

Glossy Brochurev12.indd 7 17/05/2016 11:53:25 Buy before you board

Glossy Brochurev12.indd 8 17/05/2016 11:53:25 Accessibility on the tram

Nottingham Express Transit was first opened in 2004 and was the first tramway to be fully accessible, meeting the Equality Act 2010 guidelines. We believe that everyone should be able to travel around Nottingham and will continue to work hard to make our system accessible for as many individuals as we can. We are committed to continually improving accessibility on the tram network for all our customers. We regularly review our facilities so we stay at theforefront of the law and Equality Act 2010 Guidelines.

Our Network features:

• All trams are 100% low floor • On board all trams are two bays for wheel chairs and mobility scooters • There are six priority seats on all trams for those less able to stand • Visual and audible next stop announcements on all trams • Audible warning sound when doors are opening or closing

• Trams stops have a consistent layout and tactile paving surfaces • Customer help points are at all tram stops and onboard trams • CCTV on all trams and at all tram stops • Over 200 disabled parking spaces at 7 Park & Ride sites

An Access Guide is available in large print and braille by calling 0115 942 7777 or call in to the NET Travel Centre at 4 King Street, Nottingham. Just off the Old Market Square.

Glossy Brochurev12.indd 12 17/05/2016 11:53:36 QMC by tram

The Queens Medical Centre is the only hospital in the UK with a direct link to a tram network. Our stop is conveniently located between the South Block and Treatment Centre. The bus stop close by also connects the Medilink bus service to other parts of the hospital site and the City Hospital.

• Trams running from every 7 minutes • Just 15 minutes from the City Centre • Cross-City trams direct from Hucknall • Over 5000 FREE Park & Ride spaces • 100% easy access trams • Dedicated wheelchair spaces

Glossy Brochurev12.indd 13 17/05/2016 11:53:36 Safety on the tram

Pedestrians – stop, look and listen!

Tracks are level with the road surface to ensure road traffic and pedestrians can cross safely. Although trams can easily be seen, they make little noise, so you may not always hear them approaching. Listen out for the warning bell or horn. Take extra care when you are near the tracks, especially if you are using headphones, or on a mobile phone. Always look both ways before you cross – using the dedicated crossing points whenever possible – and stand well clear of the tram’s path. Make sure you are not hidden from view when crossing.

Drivers – be aware! Where possible, avoid driving directly on the tracks, they contain metal rails that can become slippery when wet and cause motorists to skid. Trams cannot manoeuvre away from other traffic so do not stop or park where a vehicle would get in the way of the tram. Obstruction of the tram’s path could lead to your vehicle being towed away. Always give way to trams when pulling away from stops. Keep an eye out for cyclists, motorbikes and pedestrians. Do not enter a road or crossing intended only for trams. These are indicated by signs, road markings and a different road surface.

Overhead Wires – do not touch!

Overhead power wires are always live and are suspended from high masts 5.8 metres above the tracks. All of NET’s trams are powered at 750 volts DC through these overhead wires. The wires only pose a danger when touched, or if something is placed against them. Never climb on anything which is close to the overhead power lines, such as nearby trees and never dangle anything near to the cables, or place anything near them – such as a ladder.

Glossy Brochurev12.indd 14 17/05/2016 11:53:37 Get in touch...

Pedestrians – stop, look and listen! Our customer service team would love to hear from you with any comments, suggestions or queries about Nottingham’s tram network.

You’ll find lots more information on our website: www.thetram.net

Don’t forget to sign up for our regular news and information updates straight to your inbox. Drivers – be aware! CALL US: 0115 824 6060

EMAIL: [email protected]

You can visit us at our Travel Information Centre in the heart of the city centre

Travel Information Centre 4 King Street Nottingham Overhead Wires – do not touch! NG1 2AS

You can keep up to date with news and service information via social media:

facebook.com/thetram.net @NETTram

Glossy Brochurev12.indd 15 17/05/2016 11:53:37 Your new tram network is really bringing Nottingham Together by providing quick and reliable cross-city services running from every 7 minutes throughout the day.

The tram integrates will other transport modes too, with fantastic interchanges at Nottingham Station and the centre of Beeston.

For car users we have 7 Park & Ride sites with over 5000 FREE parking spaces.

Use this guide to find out information on journey times, frequencies, fares and tickets as well as accessibility and safety.

Glossy Brochurev12.indd 16 17/05/2016 11:53:37