Attachment 10.4.1.3

Ageing Well Strategy 2019 - 2023 Appendices

AGEING WELL STRATEGY 1 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Contents Appendix A- Reference List ...... 3 Appendix B - Community Profile ...... 5 Snapshot of the Shire of Serpentine Jarrahdale Community ...... 5 Summary profile of 55 years and over ...... 5 The Scope of the Profile ...... 6 Summary of Findings ...... 7 Population...... 8 Ethnicity ...... 14 Geography, history and heritage ...... 15 Housing and living arrangements ...... 15 Workforce participation and income security ...... 19 Volunteering and unpaid work ...... 25 Community, health and aged support services and facilities ...... 27 Socio-economic advantage and disadvantage ...... 31 Transport ...... 33 Health ...... 34 Crime and Safety ...... 38 Appendix C- Community Profile Services and Facilities List ...... 39 Appendix D - Community Forums Detailed Findings ...... 43 Overview ...... 43 Key Findings ...... 44 Appendix E - Community Survey Detailed Findings ...... 63 Survey Overview ...... 63 Section 1: Demographics ...... 67 Section 2: Outdoor Spaces and Buildings ...... 71 Section 3: Transportation ...... 76 Section 4: Housing ...... 85 Section 5: Respect and Inclusion ...... 90 Section 6: Social Participation ...... 95 Section 7: Communication and Information ...... 100 Section 8: Civic Participation and Employment ...... 105 Section 9: Community Support and Health Services ...... 111 Section 10: Shire of Serpentine Jarrahdale Facilities and Services ...... 118 Section 10: Your vision for how to age well in your community...... 121

Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 2 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Appendix F – Advisory Network Group Forum Detailed Findings ...... 125 Appendix G- Promotion and Marketing Materials ...... 133 Appendix H- Transperth Public Transport Map 8 ...... 134

Appendix A- Reference List AARP Network of Age-Friendly Communities, 2015, Age-friendly report: Inspiring communities, accessed via: https://www.aarp.org/content/dam/aarp/livable- communities/documents-2015/Age-Friendly-Report-InspiringCommunities- 52416C.pdf [05/11/2018]. ABS, 2017, ‘Ageing Population’, 2071.0 – Census of Population and Housing: Reflecting Australia – Stories from the Census, 2016, Accessed via: http://www.abs.gov.au/ausstats/[email protected]/Lookup/by%20Subject/2071.0~2016~ Main%20Features~Ageing%20Population~14 [05/11/2018]. Atkins, M., 2016 ‘Boomers in Boomtown: Age-friendly planning in Australia’, S.Biermann, D. Olaru, & V. (eds.), Planning in Boomtown and beyond, UWA Publishing, , pp.70-102. Australian Institute of Health and Welfare, 2017a, ‘People leaving aged care’, GEN Aged Care Data, https://www.gen-agedcaredata.gov.au/Topics/People-leaving- aged-care [01/11/2018]. Australian Institute of Health and Welfare, 2017b, ‘My Aged Care Region ACPR: : Metropolitan South East’, GEN Aged Care Data, https://www.gen- agedcaredata.gov.au/My-aged-care-region [01/11/2018]. Baldassar, L., & Andersen, A.M.J, 2018, Evaluation Project Report: Stories and Skills- Across the Generations, The University of Western Australia, Perth. Baldassar, L., Stevens, C. & Millard, A., 2017, Successful Planning for age-friendly communities in Western Australia: Evaluation of the Department of Local Government and Communities Age-friendly Communities Local Government Grants Program, The University of Western Australia, Perth.

Beard, J., Montawi, B., 2015, ‘Age and the environment: The global movement towards age-friendly cities and communities’, Journal of Social Work Practice, vol. 29, no.1, pp. 5-11.

Boldy, D., L. Grenade, G. Lewin, E. Karol, and E. Burton. 2011. "Older people's decisions regarding 'ageing in place': A Western Australian case study." Australasian Journal on Ageing vol.30, no.3, pp.136-142.

CEPAR, 2013, Population Ageing Fact Sheet, ARC Centre of Excellence in Population Ageing Research, Accessed via: www.cepar.edu.au [05/11/2018]. , 2017, ‘Come and Try: Free activities for over 55s’, Positive Ageing, https://www.fremantle.wa.gov.au/comeandtry [01/11/2018]. , 2018, Age Friendly Melville, Accessed via: https://www.melvillecity.com.au/our-community/age-friendly-melville [05/11/2018]. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 3 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Department of Communities (WA), 2017, Age Friendly Communities: A Western Australian Approach, Government of Western Australia Department for Communities Seniors and Volunteering, Accessed via: https://www.dlgc.wa.gov.au/Publications/Documents/AgeFriendlyWAToolkit.pd f [05/11/2018]. Department of Community Services (WA), 2017, Department of Planning, Lands and Heritage (WA), 2015, Liveable Neighbourhoods 2015, Accessed via: https://www.planning.wa.gov.au/Liveable- neighbourhoods.aspx [05/11/2018]. Feist, H, 2016, ‘Ageing in rural Australia’ Upfront. Gen Aged Care Data, 2017a, Gen Aged Care Data, accessed via: https://www.gen- agedcaredata.gov.au/ [05/11/2018]. Gen Aged Care Data, 2017b, ACPR: Metropolitan South East Region Overview, accessed via: https://www.gen-agedcaredata.gov.au/ [05/11/2018]. Goll JC, Charlesworth G, Scior K, Stott J. 2015, ‘Barriers to social participation among lonely older adults: the influence of social fears and identity’ PLoS One vol.10, no.2. Accessed via: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0116664 [01/11/2018]. Kendig, H. & Phillipson, C., 2014, Building age-friendly communities: New approaches to challenging health and social inequalities, ARC Centre of Excellence Report. Kristensen, Dorte V et al. 2017, ‘Characteristics of communication with older people in home care: A qualitative analysis of audio recordings of home care visits’ Journal of Clinical Nursing, vol.26, pp.4613–4621, Accessed via: https://doi- org.ezproxy.library.uwa.edu.au/10.1111/jocn.13807 [02/11/2018]. Officer, A. & de la Fuente-Núñez, V,. 2018, ‘A global campaign to combat ageism’, Bulletin of the World Health Organization, vol. 96, pp.299-300, Accessed via: http://dx.doi.org/10.2471/BLT.17.202424 [05/11/2018]. O’Loughlin, K., Kendig, H. & Browning C., 2017, ‘Challenges and opportunities for an ageing Australia’, Ageing in Australia: Challenges and opportunities, Springer, K. O’Loughlin, C. Browning, H. Kendig (eds.), New York. Per Capita, 20147, Blueprint for an aging Australia, PerCapita, Accessed via: https://percapita.org.au/our_work/blueprint-for-an-ageing-australia/ [05/11/2018]. PwC, 2016, Price Waterhouse Cooper Golden Age Index, Accessed via: www.pwc.com.au [05/11/2018]. Shire of Manjimup, 2016, Shire of Manjimup Age-friendly communities plan 2016-2021, Accessed via: https://www.manjimup.wa.gov.au/our- shire/news/Documents/Shire%20of%20Manjimup%20Age- Friendly%20Communities%20Plan%202016%20(For%20Public%20Comment).p df [05/11/2018]. Sidney Myer Foundation, 2014, Social isolation and older people- a role for philanthropy?, Sidney Myer Fund & The Myer Foundation, Accessed via: http://myerfoundation.org.au/wp-content/uploads/2014/09/Social-Isolation-and- Older-People-a-Role-for-Philanthropy.pdf, [05/11/2018]

Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 4 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Winterton, R., & Warbuton, J., 2014, ‘Healthy ageing in Australia’s rural places: the contributions of older volunteers’, Voluntary Sector Review, vol.5, no.2, pp.181-202, Accessed via: http://dx.doi.org/10.1332/204080514X14020463739601 905/11/2018]. World Health Organization, 2017, ‘Ageing and Life Course’, World Health Organization, accessed via: http://www.who.int/ageing/en/, [05/11/2018]. World Health Organization, 2007, Global Age-friendly Cities: A Guide, WHO Press, France. World Health Organization, 2002, Active ageing: A policy framework, WHO Press, Spain.

Appendix B - Community Profile Snapshot of the Shire of Serpentine Jarrahdale Community The Shire of Serpentine Jarrahdale is located approximately 45 kilometres from the Perth CBD along the Darling Scarp. The Shire covers roughly 900km² and includes thirteen suburbs: Byford; Cardup; Darling Downs; Hopeland; Jarrahdale; Karrakup; Keysbrook; Mardella; Mundijong; Oakford; Oldbury; Serpentine and Whitby. The Shire has an almost even split of males and females. There is a younger median age in the Shire than the Greater Perth region, and a higher proportion of those aged between 0-14. A significantly higher proportion (+9%) of residents in the Shire are born in Australia compared to the Greater Perth region. In conjunction with this, a much higher (+10%) proportion of the population only speak English at home. The top three ancestries in the area (other than Australian) are the same as the Greater Perth region, with the most common ancestries being English, New Zealander and Indian. As a region that encompasses both rural and urban areas, the Shire has a unique mix of socio-economic indicators. Although the main areas of employment are in primary or secondary industries, the median weekly household income is $216 more than the Greater Perth area. The Shire has a marginally lower proportion of those unemployed (-1%) than the Greater Perth region. The most common industries of employment are construction, healthcare and social assistance and retail trade. The median weekly rent in the area is $20 per week more than the Greater Perth region. Overall, the Shire has a socio-economic advantage and disadvantage decile rating of 9 (out of 10), indicating that it is an area of very little disadvantage. However, the individual suburbs in the Shire range from a decile rating of 4 (Mundijong) to 10 (Darling Downs) indicating that there is a wide level of socio-economic variation within the Shire. Overall, the Shire has generally better health than the Greater Perth region. There is a lower proportion of those who need assistance for a core activity (-1%) than the Greater Perth area, and a lower number of people per 100 population (-1.1%) who rate their health as fair or poor. However, the median age at death in the Shire is 6 years younger than the Greater Perth region. Summary profile of 55 years and over As of 2016, the Shire has 5,057 people aged 55 years and over. The Shire has a 6% lower proportion of those aged 55 years and over compared to the Greater Perth region. The area of Byford has 39% of the Shire’s over 55 population, while the area of Hopeland - Keysbrook only has 3%. The proportion of the Shire’s over 55 population

Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 5 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3 in Byford is predicted to increase to 53% by 2036. Over the whole Shire, it is projected that there will be 13,613 (20% of the population) aged 55 years and over by 2036. Just over half of those aged 55 and over were born in Australia (51%). The most common countries of birth, other than Australia, of those aged 55 and over in the Shire are England, New Zealand and the Netherlands. 42.6% of those aged 55 and over in the Shire participate in the workforce. Of these, 58.0% work full time, 36.2% work part-time and 4.8% are unemployed looking for work. The most common industries of employment for those aged 55 and over are; health care and social assistance, construction and transport, and postal and warehousing. The most common occupations of employment for those aged 55 and over are clerical and administrative workers, technicians and trade workers and managers. There is a spread of weekly incomes amongst those aged 55 and over in the Shire of Serpentine Jarrahdale. The majority (64%) of residents aged 55 and over earn $999 or less per week. Just over one third (35%) earn between $1 - $499 per week. Those aged 55 and over engage in a variety of unpaid work, including 13.2% providing unpaid assistance to a person with a disability, and 18% providing unpaid child care. The Scope of the Profile Unless otherwise stated data has been sourced from the 2016 Australian Bureau of Statistics Census data for the Shire of Serpentine Jarrahdale (LGA). Where possible, data has been broken down to include information relevant to the over 55 age bracket, or by suburb within the Shire. However, some data relating to health service use has been included that is related to the Perth South (WA) Primary Health Network Area, which includes the Shire of Serpentine Jarrahdale, as it was not possible to further break down the information.

ABS, 2016 Maps Shire of Serpentine Jarrahdale (LGA)

Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 6 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Summary of Findings TABLE 1: SUMMARY OF COMMUNITY PROFILE FINDINGS1

SHIRE OF SERPENTINE GREATER PERTH (GCCSA) JARRAHDALE (LGA) MEASURE SOURCE TOTAL TOTAL 55 AND OVER 55 AND OVER POPULATION POPULATION

Population 26,833 5,057 1,943,858 481,977 ABS, 2016

Median Age 32 36 ABS, 2016 52% % Male 51% 50% 47% ABS, 2016 48% % Females 49% 50% 53% ABS, 2016 1% % Indigenous 2% 2% 1% ABS, 2016 % aged 55 and 19% 25% ABS, 2016 over

% aged 15-54 57% 56% ABS, 2016

% aged 0-14 24% 19% ABS, 2016 Projected 68,335 Forecast ID, population 13,613 N/A N/A 2017 (2036) Projected % Forecast ID, aged 55 and 20% 26% 2017 over (2036)

Born in Australia 68% 51% 57% 47.4% ABS, 2016 England (23%); England (15%); England (9%); New New Zealand England (9%); New Zealand (3%); Zealand (4%); (4%); New Zealand (3%); Italy (3%); Most common India (2%); Netherlands India (2%); Scotland (2%); ABS, 2016 ancestries South Africa (2%); (2%); South Africa (2%); Malaysia (2%) Scotland (1%) Scotland (2%); Malaysia (2%) South Africa (1%) % Speak a language other 12% 22% ABS, 2016 than English at home % changed address in last 5 43% 50% ABS, 2016 years % of the labour force employed 88% 16% 87% 18% ABS, 2016 part-time or full- time % of labour force 7% 16% 8% 13% ABS, 2016 unemployed Health Care and Construction Social Assistance Health Care and Health Care and (13%); (11%); Social Assistance Social Assistance Top 3 industries Health Care and Construction (12%); (15%); Construction ABS, 2016 of employment Social Assistance (10%); Transport, Construction (10%); (12%); Retail Trade (10%); Postal and Retail Trade (10%); (8%) Retail Trade (10%) Warehousing (9%)

1 Due to rounding some percentages may not add up to exactly 100%. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 7 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Weekly household $1,859 $1,643 ABS, 2016 income Median Weekly $380 $360 ABS, 2016 Rent Decile rating for 9 N / A ABS, 2016 IRSAD

Population Current Population The population of Shire of Serpentine Jarrahdale in 2016 was 26,833. This is a 33.9% increase in population since 2011 (17,746).

TABLE 2: POPULATION OF SHIRE OF SERPENTINE JARRAHDALE

SHIRE OF SERPENTINE SHIRE OF SERPENTINE JARRAHDALE JARRAHDALE GREATER PERTH 2011 2016

17,746 26,833 1,943,858

The most populous area in the Shire of Serpentine Jarrahdale is Byford where over 56.6% of the population resides. The Hopeland-Keysbrook area is the least populous, with only 1.9% of the population residing in this area.

TABLE 3: POPULATION OF SHIRE OF SERPENTINE JARRAHDALE BY AREA

AREA2 POPULATION PROPORTION OF SSJ

BYFORD AREA 15,375 56.6%

DARLING DOWNS 2,859 10.3% AREA

JARRAHDALE AREA 2,440 8.8%

MUNDIJONG AREA 1,979 7.2%

SERPENTINE AREA 1,933 7.0%

CARDUP AREA 1,849 6.7%

OAKFORD - OLDBURY 703 2.5% AREA

HOPELAND - 516 1.9% KEYSBROOK AREA

2 Data from https://forecast.id.com.au/serpentine-jarrahdale Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 8 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Byford has the highest proportion of those aged over 55 who reside in the Shire of Serpentine Jarrahdale (38.6%), while Hopeland-Keysbrook only has 3.3% of the over 55 population in the Shire.

TABLE 4: POPULATION OF SHIRE OF SERPENTINE JARRAHDALE BY AREA – OVER 55s3

% OF TOTAL SHIRE OVER 55 AREA NUMBER POPULATION 1,961 BYFORD 38.6%

CARDUP 315 6.2%

DARLING DOWNS 714 14.1%

HOPELAND – KEYSBROOK 170 3.3%

JARRAHDALE 700 13.8%

MUNDIJONG 486 19.6%

OAKFORD - OLDBURY 252 5.0%

SERPENTINE 475 9.4%

3 Data from https://forecast.id.com.au/serpentine-jarrahdale Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 9 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Gender Of the total population, there is an almost even proportion of men and women in the Shire of Serpentine Jarrahdale (50.7% men; 49.3% women); which is similar to the Greater Perth region (male 49.6%; female 50.4%). FIGURE 1: GENDER DISTRIBUTION IN SHIRE OF SERPENTINE JARRAHDALE TOTAL POPULATION

49.3% 50.7%

Female Male

Gender Distribution- Over 55s There is a greater divergence in the proportion of males and females in the 55 and over population (males 51.5%; females 48.7%). This divergence is distinct from the shift in the Greater Perth regions, which sees the proportion of women increase, while the proportion of men decreases (males 47.1%; females 52.9%)4. FIGURE 2: GENDER DISTRIBUTION IN SHIRE OF SERPENTINE JARRAHDALE - OVER 55s

48.7% 51.5%

Female 55+ Male 55+

4 All percentages have been rounded to one decimal place. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 10 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Age Distribution 18.8% of the residents in the Shire of Serpentine Jarrahdale are 55 years of age or above. This is 6% lower than the proportion of those aged 55 and over in the Greater Perth region (24.8%). The most common age brackets in the shire are 30-34 years (8.5%); 25-29 years (8.2%); 5-9 years (8.2%) and 0-4 years (8.7%).

AGE GROUPS SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH NUMBER % NUMBER % 0-14 6,396 23.8% 370,327 19.1% 14-54 15,372 57.3% 1,091,544 56.2% 55 AND OVER 5,057 18.8% 481,977 24.8%

TABLE 5: AGE DISTRIBUTION IN SHIRE OF SERPENTINE JARRAHDALE

FIGURE 3: AGE POPULATION PYRAMID 2016

100 years and over 95-99 years Male Female 90-94 years 85-89 years 80-84 years 75-79 years 70-74 years 65-69 years 60-64 years 55-59 years 50-54 years 45-49 years 40-44 years 35-39 years 30-34 years 25-29 years 20-24 years 15-19 years 10-14 years 5-9 years 0-4 years

Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 11 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Age Distribution- Over 55s TABLE 6: AGE DISTRIBUTION IN SHIRE OF SERPENTINE JARRAHDALE – OVER 55s

AGE GROUPS SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH

NUMBER % NUMBER %

55-59 YEARS 1,470 5.5% 113,020 5.8%

60-64 YEARS 1,147 4.3% 99,944 5.1%

65-69 YEARS 988 3.7% 88,770 4.6%

70-74 YEARS 623 2.3% 63,597 3.3%

75-79 YEARS 429 1.6% 48,038 2.5%

80-84 YEARS 216 0.8% 33,960 1.7%

85 + 184 0.7% 34,648 1.1%

Projected Population By 2036, the Shire of Serpentine Jarrahdale’s population is projected to reach 68,335. This is an increase of approximately 40,682 people or 147% increase from 20165. FIGURE 4: SHIRE OF SERPENTINE JARRAHDALE POPULATION PROJECTION 6 80 000 68 335 70 000 57 785 60 000 46 995 50 000

40 000 36 403 27 654 30 000

20 000

10 000

0 2016 2021 2026 2032 2036

5 The areas used have been defined by forecast id. Data from https://forecast.id.com.au/serpentine- jarrahdale. 6 Data from https://forecast.id.com.au/serpentine-jarrahdale Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 12 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Projected Population by Area- Over 55s By 2036 it is predicted that the majority of over 55s in the Shire of Serpentine Jarrahdale will be living in Byford (53%). This is a 16% increase in the proportion of over 55s living in Byford between 2016 and 2036. TABLE 7: SHIRE OF SERPENTINE JARRAHDALE BY 2036 POPULATION PROJECTION - OVER 55s BY AREA7

% OF SHIRE TOTAL OVER 55 AREA NUMBER POPULATION 7,218 BYFORD 53%

CARDUP 550 4%

DARLING DOWNS 1,160 9%

HOPELAND – KEYSBROOK 164 1%

JARRAHDALE 2,524 6%

MUNDIJONG 2,893 21%

OAKFORD - OLDBURY 217 2%

SERPENTINE 556 4%

Projected Age Distribution The population of those aged 55 and over in the Shire of Serpentine Jarrahdale is projected to increase to 13,613 by 2036; which is an increase of 8,538 people or 168%. This increase in the aged population also represents a 1% increase in the proportion of those aged 55 and over in the Shire to 20%. TABLE 8: PROJECTED AGE DISTRIBUTION IN SHIRE OF SERPENTINE JARRAHDALE BY 2036

AGE GROUPS NUMBER % 0-14 14,850 22% 15-54 39,873 58% 55 AND OVER 13,613 20%

7 Data from https://forecast.id.com.au/serpentine-jarrahdale Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 13 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Projected Age Distribution- Over 55s By 2036, the largest age group amongst those aged 55 and over will be people aged 55-59 (5% of total SSJ population). TABLE 9: PROJECTED AGE DISTRIBUTION IN SHIRE OF SERPENTINE JARRAHDALE BY 2036 – OVER 55s

AGE GROUPS NUMBER % OF SHIRE POPULATION

55-59 YEARS 3,666 5%

60-64 YEARS 3,121 5%

65-69 YEARS 2,481 4%

70-74 YEARS 1,854 3%

75-79 YEARS 1,184 2%

80-84 YEARS 700 1%

85+ 607 1%

Ethnicity Language spoken at home 84% of residents in the Shire of Serpentine Jarrahdale speak only English at home. This is a 10% higher proportion than those who only speak English at home in the Greater Perth area. TABLE 10: ENGLISH AS ONLY LANGUAGE SPOKEN AT HOME

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH NUMBER % NUMBER % ONLY SPEAK 22,450 84% 1,428,821 74% ENGLISH AT HOME

Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 14 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

FIGURE 5: TOP 5 LANGUAGES SPOKEN OTHER THAN ENGLISH IN THE SHIRE OF SERPENTINE JARRAHDALE 1.4%

1.2% 1.2%

1.0%

0.8% 0.7%

0.6% 0.5% 0.4% 0.4% 0.4%

0.2%

0.0% Punjabi Afrikaans Shona Italian Mandarin

Indigenous Status The proportion of Aboriginal and/or Torres Strait Islanders residing in the Shire of Serpentine Jarrahdale is in line with the proportion in the Greater Perth area. The median age of Aboriginal and/or Torres Strait Islanders in the Shire is 18 which is significantly lower than the median age of the total population in the area. TABLE 11: ABORIGINAL AND/OR TORRES STRAIT ISLANDER RESIDENTS IN THE SHIRE OF SERPENTINE JARRAHDALE

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH NUMBER % NUMBER % INDIGENOUS 544 2% 31,214 2% POPULATION

Geography, history and heritage The Shire of Serpentine Jarrahdale is located approximately 45 kilometres from the Perth CBD along the Darling Scarp. The Shire covers roughly 900km² and includes thirteen suburbs: Byford; Cardup; Darling Downs; Hopeland; Jarrahdale; Karrakup; Keysbrook; Mardella; Mundijong; Oakford; Oldbury; Serpentine and Whitby. The Shire of Serpentine Jarrahdale was formed in July 1961 when the Serpentine Jarrahdale Road Board was transformed into the Shire and the seven Road Board members were then sworn in as Shire Councillors. The area has been home to a range of primary industries including: farming and orchards, processing, brickworks from local shale and clay and Alcoa’s bauxite crushing plant. Housing and living arrangements Housing tenure The majority of residents in the Shire of Serpentine Jarrahdale own their home with a mortgage (63%). This is significantly higher (21%) than the proportion of those who own their homes with a mortgage in the Greater Perth area (40%). The proportion of Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 15 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3 those who rent in the Shire is also much lower (-13%) than the proportion who rent in the Greater Perth region (28%). TABLE 12: HOUSING TENURE TYPE IN THE SHIRE OF SERPENTINE JARRAHDALE

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH NUMBER % NUMBER % OWNED OUTRIGHT 1,815 22% 193,636 28% OWNED WITH A MORTGAGE 5,256 63% 289,273 42% RENTED 1,139 14% 184,428 27% OTHER TENURE TYPE 29 0% 7,319 1% TENURE TYPE NOT STATED 155 2% 15,620 2%

Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 16 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Housing costs and rental affordability The median rent per week in the Shire of Serpentine Jarrahdale is slightly above ($20) the median for Greater Perth. Despite the higher median rent price, there is potentially a lower proportion (5%) of those experiencing rental stress. TABLE 13: WEEKLY RENT PAYMENTS IN THE SHIRE OF SERPENTINE JARRAHDALE

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH NUMBER % NUMBER %

MEDIAN RENT PER WEEK $380 $360 HOUSEHOLDS WHERE RENT PAYMENTS ARE LESS THAN 30% OF HOUSEHOLD INCOME 95.4% 90.1% HOUSEHOLDS WHERE RENT PAYMENTS ARE GREATER THAN OR EQUAL TO 30% OF HOUSEHOLD INCOME 4.6% 9.9%

The median monthly mortgage repayments in the Shire of Serpentine Jarrahdale are also higher ($145) than the median in Greater Perth. In the Shire 83.1% of households’ mortgages are less than 30% of their household income. This proportion is 7.6% lower than those comfortably affording their mortgages in the Greater Perth area. This means that there is potentially a higher proportion (7.6%) of those experiencing mortgage stress in the Shire compared to Greater Perth. TABLE 14: MONTHLY MORTGAGE PAYMENTS IN THE SHIRE OF SERPENTINE JARRAHDALE

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH NUMBER % NUMBER % MEDIAN MORTGAGE PER MONTH $2,145 $2,000 HOUSEHOLDS WHERE MORTGAGE PAYMENTS ARE LESS THAN 30% OF HOUSEHOLD INCOME 83.1% 90.7% HOUSEHOLDS WHERE MORTGAGE PAYMENTS ARE GREATER THAN OR EQUAL TO 30% OF HOUSEHOLD INCOME 16.9% 9.3%

Household structure and composition The Shire of Serpentine Jarrahdale is a family-focused area. The majority of households in the Shire are family households (84.9%). This proportion of family households is 11.9% higher than the Greater Perth area. This is coupled with a much smaller proportion of single (13.1%) and group households (2.0%) in the Shire compared to Greater Perth. TABLE 15: HOUSEHOLD TYPE SHIRE OF SERPENTINE JARRAHDALE

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH NUMBER % NUMBER %

Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 17 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

FAMILY HOUSEHOLDS 7,127 84.9% 503,642 73.0% SINGLE (OR LONE) PERSON HOUSEHOLDS 1,098 13.1% 159,002 23.0% GROUP HOUSEHOLDS 165 2.0% 27,644 4.0%

Of the family households the majority are couples with children (51.1%). This is higher (4.8%) than the proportion of couples with children in the Greater Perth area. There are lower proportions of couple families without children (1.4%) and one parent families (-2.6%) in the Shire of Serpentine Jarrahdale compared to the Greater Perth area.

TABLE 16: FAMILY TYPE SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH NUMBER % NUMBER % COUPLE FAMILY WITH CHILDREN 3,753 51.1% 238,521 46.3% COUPLE FAMILY WITHOUT CHILDREN 2,650 36.1% 193,034 37.5% ONE PARENT FAMILY 875 11.9% 74,556 14.5%

OTHER FAMILY 72 1.0% 9,214 1.8%

FIGURE 6: FAMILY TYPE SHIRE OF SERPENTINE JARRAHDALE (2016)

Greater Perth Serpentine / Jarrahdale (S)

60.0% 51.1% 50.0% 46.3%

40.0% 36.1%37.5%

30.0%

20.0% 14.5% 11.9% 10.0% 1.0% 1.8% 0.0% Couple family with Couple family One parent family Other family children without children

Population Transience Population mobility in the ABS data refers to residents who have change usual address. This is often used to indicate the level of transience in the area. The Shire has a greater proportion (+6.1%) of residents who lived at a different usual address 5 years ago compared to the Greater Perth area. TABLE 17: POPULATION MOVEMENT IN THE SHIRE OF SERPENTINE JARRAHDALE (2016)

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SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE % % SAME USUAL ADDRESS 1 YEAR AGO AS 2016 74.7% 75.6% DIFFERENT USUAL ADDRESS 1 YEAR AGO 25.3% 24.4% SAME USUAL ADDRESS 5 YEARS AGO AS 2016 43.5% 49.6%

DIFFERENT USUAL ADDRESS 5 YEARS AGO 56.5% 50.4%

Workforce participation and income security Industry of employment and occupation The Shire of Serpentine Jarrahdale and the Greater Perth region have three (3) of their top five (5) industries of employment in common. The most common industry of employment in the Shire of Serpentine Jarrahdale is construction, followed by health care and social assistance. TABLE 18: TOP 5 INDUSTRIES OF EMPLOYMENT AMONGST EMPLOYED PEOPLE AGED 15 YEARS AND OVER IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH HEALTH CARE AND SOCIAL ASSISTANCE CONSTRUCTION (13.1%) (12.3%)

HEALTH CARE AND SOCIAL ASSISTANCE RETAIL TRADE (9.9%) (10.1%) TOP 5 INDUSTRIES OF PROFESSIONAL, SCIENTIFIC AND EMPLOYMENT RETAIL TRADE (9.8%) TECHNICAL SERVICES (9.8%) MANUFACTURING (7.5%) CONSTRUCTION (8.8%)

TRANSPORT, POSTAL AND ACCOMMODATION AND FOOD SERVICES WAREHOUSING (6.9%) (7.2%)

The Shire of Serpentine Jarrahdale and the Greater Perth region have four (4) out of their top five (5) occupations in common. The most common occupation in the Shire is technicians and trade workers, followed by administrative workers. The marked difference is that the Shire of Serpentine Jarrahdale (12.0%) has a much lower proportion of Professionals (-8.5%) than Greater Perth (20.5%).

TABLE 19: TOP 5 OCCUPATIONS AMONGST EMPLOYED PEOPLE AGED 15 YEARS AND OVER IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE JARRAHDALE GREATER PERTH TECHNICIANS AND TRADE WORKERS PROFESSIONALS (20.5%) (21%)

CLERICAL AND ADMINISTRATIVE TECHNICIANS AND TRADE WORKERS WORKERS (14.3%) (16.2%) TOP 5 OCCUPATIONS MACHINERY OPERATORS AND DRIVERS CLERICAL AND ADMINISTRATIVE (11.8%) WORKERS (13.0%) COMMUNITY AND PERSONAL SERVICE MANAGERS (12.0%) WORKERS (10.5%)

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COMMUNITY AND PERSONAL SERVICE MANAGERS (10.2%) WORKERS (10.6%)

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FIGURE 7: OCCUPATIONS AMONGST EMPLOYED PEOPLE AGED 15 YEARS AND OVER IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SSJ TOTAL POPULATION GREATER PERTH

25.0% 22.2% 21.0% 20.0% 15.6% 14.3% 15.0% 13.6% 11.8% 12.0% 11.5% 10.8% 10.2% 9.8% 10.5% 10.0% 9.0% 8.8%9.2% 6.5%

5.0%

0.0%

Industry of Employment and Occupation- Over 55s The most common industry of employment of those aged 55 and over in the Shire of Serpentine Jarrahdale is health care and social assistance, followed by construction. TABLE 20: TOP 5 INDUSTRIES OF EMPLOYMENT AMONGST EMPLOYED PEOPLE AGED 15 YEARS AND OVER IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE JARRAHDALE OVER 55

HEALTH CARE AND SOCIAL ASSISTANCE (11.3%)

CONSTRUCTION (9.8%)

TOP 5 INDUSTRIES OF EMPLOYMENT TRANSPORT, POSTAL AND WAREHOUSING (9.1%)

MANUFACTURING (8.4%)

EDUCATION AND TRAINING (7.9%)

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The most common occupations of those aged 55 and over in the Shire are clerical and administrative workers, followed by technicians and trade workers. There is a larger proportion of managers (+4.1%) in the over 55 age bracket compared to the overall population of the Shire (10.2%), and smaller proportion of technicians and trade workers (-5.8%) in the over 55 age bracket compared to the overall population of the Shire (21.0%). TABLE 21: TOP 5 OCCUPATIONS AMONGST EMPLOYED PEOPLE AGED 55 AND OVER IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE JARRAHDALE OVER 55

CLERICAL AND ADMINISTRATIVE WORKERS (17.2%)

TECHNICIANS AND TRADE WORKERS (15.2%)

TOP 5 OCCUPATIONS OF EMPLOYMENT MANAGERS (14.3%)

MACHINERY OPERATORS AND DRIVERS (13.0%)

PROFESSIONALS (12.3%)

FIGURE 8: OCCUPATIONS AMONGST EMPLOYED PEOPLE AGED 55 AND OVER IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SSJ TOTAL POPULATION SSJ 55+

25.0% 21.0% 20.0% 17.2% 15.2% 14.3% 14.3% 15.0% 13.0% 11.8% 12.0%12.3% 10.2% 9.8%10.1%10.5% 10.0% 9.1% 8.8% 6.5% 5.0%

0.0%

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Labour force participation There is a slightly lower proportion of people who are unemployed in the Shire of Serpentine Jarrahdale compared to Greater Perth. Additionally, there is a slightly higher proportion of those working full-time and part-time in the Shire. TABLE 22: LABOUR FORCE PARTICIPATION AMONGST EMPLOYED PEOPLE AGED 15 AND OVER IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE % % LABOUR FORCE PARTICIPATION (15 YEARS AND OVER) 67.8% 64% WORKING FULL-TIME 60.0% 56.4% WORKING PART-TIME 27.9% 30.6%

AWAY FROM WORK 4.9% 4.9% UNEMPLOYED- LOOKING FOR WORK 7.1% 8.1%

Labour Force Participation- Over 55s Overall, 42.6% of people aged 55 and over are working or looking for work (in the labour force) in the Shire of Serpentine Jarrahdale. Of those who are 55 and over in the labour force, 4.8% are unemployed while the majority work full-time (58.0%). When compared to the overall workforce (15 and over) in the Shire, the 55 and over workforce has an 8.3% higher proportion of those who work part-time (36.2%). In the Shire there is a 21.4% lower proportion of those aged 55 and over who are working or looking for work (in the labour force) compared to the Shire’s overall workforce of 15 and over. TABLE 23: LABOUR FORCE PARTICIPATION AMONGST EMPLOYED PEOPLE AGED 55 AND OVER IN SHIRE OF SERPENTINE JARRAHDALE (2016)

OVER 55 SHIRE OF SERPENTINE JARRAHDALE % LABOUR FORCE PARTICIPATION (55 YEARS AND OVER) 42.6% WORKING FULL-TIME 58.0%

WORKING PART-TIME 36.2%

AWAY FROM WORK 4.5%

UNEMPLOYED- LOOKING FOR WORK 4.8%

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Household and individual income Across all income categories the Shire of Serpentine Jarrahdale has slightly higher median weekly incomes than the Greater Perth area. The median household income has the most significant difference at $216 more than Greater Perth. FIGURE 9: MEDIAN HOUSEHOLD AND INDIVIDUAL INCOME IN SHIRE OF SERPENTINE JARRAHDALE (2016) Serpentine / Jarrahdale (S) Greater Perth

$2,200 $1,951 $1,955 $2,000 $1,859 $1,800 $1,643 $1,600 $1,400 $1,200 $1,000 $773 $800 $728 $600 $400 $200 $0 Median personal income Median Family income Median Household income

Income- Over 55s There is a spread of weekly incomes amongst those aged 55 and over in the Shire of Serpentine Jarrahdale. The majority (64%) of residents aged 55 and over earn $999 or less per week. Just over one third (35%) earn between $1 - $499 per week. TABLE 24: PERSONAL WEEKLY INCOME OF THOSE AGED 55 and over IN SHIRE OF SERPENTINE JARRAHDALE (2016)

OVER 55 SHIRE OF SERPENTINE JARRAHDALE % NEGATIVE/NIL INCOME 9.0% $1 - $499 34.9% $500 - $999 20.3%

$1,000 – 1,499 11.9% $1,500 – 1,999 7.6% $2,000 + 6.6% PERSONAL INCOME NOT STATED 9.2%

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Volunteering and unpaid work Volunteering A slightly lower proportion of those residing in the Shire of Serpentine Jarrahdale spend time volunteering compared to those in the Greater Perth region. TABLE 25: VOLUNTEERING IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE VOLUNTEERING PROPORTION OF TOTAL POPULATION 16.9% 17.9%

Volunteering and Unpaid Work- Over 55s Almost one quarter (23.5%) of all those who volunteer in the Shire of Serpentine Jarrahdale are over 55. 16% of all those aged 55 and over in the Shire volunteer. TABLE 26: 55 AND OVER VOLUNTEERING IN SHIRE OF SERPENTINE JARRAHDALE (2016)

VOLUNTEERING PROPORTION OF 55 AND OVER POPULATION 16.1% VOLUNTEERING PROPORTION OF TOTAL VOLUNTEERING POPULATION IN SHIRE 23.5%

Unpaid Work There is a lower proportion (-4%) of those who provide unpaid assistance to a person with a disability in the Shire of Serpentine Jarrahdale (9.6%) compared to the Greater Perth area (13.6%). However, there is a greater proportion (+6.4%) of those in the Shire who undertake unpaid childcare compared to the Greater Perth area. TABLE 27: UNPAID WORK IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE UNPAID ASSISTANCE TO A PERSON WITH DISABILITY PROPORTION OF TOTAL POPULATION 9.6% 13.6% UNPAID CHILDCARE PROPORTION OF TOTAL POPULATION 35.1% 28.7%

A total of 13.2% of the 55 and over population in the Shire provide unpaid assistance to a person with a disability. This is 3.6% more than that of the total population in the Shire. TABLE 28: 55 AND OVER UNPAID WORK IN SHIRE OF SERPENTINE JARRAHDALE (2016)

SHIRE OF SERPENTINE JARRAHDALE

UNPAID ASSISTANCE TO A PERSON WITH DISABILITY PROPORTION OF 55 AND OVER POPULATION 13.2% UNPAID CHILDCARE PROPORTION OF 55 AND OVER POPULATION 18.0%

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Community, health and aged support services and facilities Hospitals and Health Services The Shire of Serpentine Jarrahdale has a range of community, health and aged support services. The below list provides an overview of some of the key services relevant to older people.

11 Community Facilities8

6 General Practitioner Clinics9

6 Pharmacy/Chemist

4 Dental Clinics

3 Retirement Living Providers10

1 Chiropractic Clinic

1 Skin Cancer Screening Clinic

1 Pathology Clinic

1 Medical Imaging Clinic

1 Kinesiology Clinic Residential Aged Care Providers11 1 68 residential care beds Home and Community Care Providers12 1 65 residents receiving care 0 Mental Health Services13

0 Hospitals14

See Appendix 1 for full details of these providers.

8 Data from Shire of Serpentine Jarrahdale (2018) ‘Facilities for Hire’ http://www.sjshire.wa.gov.au/what-we-do/community-and-recreation/facilities-and- programs/facilities-for-hire/ 9 Data for number of General Practitioner Clinics, Pharmacy/Chemists, Dental Clinics, Chiropractic Clinics, Cancer Screening Clinic, Pathology Clinic, Medical Imaging Clinic, and Kinesiology Clinic were provided by Shire of Serpentine Jarrahdale, 2018 ‘Ageing well Community Profile- Number of Doctors in the Shire’, email 10Data from Department of Heath WA (2018): https://ww2.health.wa.gov.au/Services-search 11 Data from Shire of Serpentine Jarrahdale, (2018) ‘Aged Care in the Shire Memorandum to the Chief Executive Officer’ 12 Ibid. 13 Data from Department of Heath WA (2018): https://ww2.health.wa.gov.au/Services-search 14 Ibid. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 27 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

There are currently 25 General Practitioners operating in the Shire of Serpentine Jarrahdale15. With a 2016 population of 26,833 this is 0.93 doctors per 1,000 people.

15 Data for number of General Practitioner Clinics, Pharmacy/Chemists, Dental Clinics, Chiropractic Clinics, Cancer Screening Clinic, Pathology Clinic, Medical Imaging Clinic, and Kinesiology Clinic were provided by Shire of Serpentine Jarrahdale, 2018 ‘Ageing well Community Profile- Number of Doctors in the Shire’, email Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 28 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

There is currently no recommended number of doctors per population total. However, on average in 2015 Australia has 3.5 doctors per 1,000 people16. This means that the Shire has -2.57 fewer doctors per 1,000 people than the average across the wider Australian population. With a predicted population of 46,995 people by 2026, based on the number of 3.5 doctors per 1,000 people, the Shire should have 164.5 doctors operating in the Shire. TABLE 29: DOCTORS PER 1000 PEOPLE

2016 SHIRE OF SERPENTINE 2015 AUSTRALIA JARRAHDALE DOCTORS PER POPULATION 0.93 3.5

TABLE 30: DOCTORS IN SHIRE

2016 SHIRE OF 2016 SHIRE OF SERPENTINE 2026 SHIRE OF SERPENTINE SERPENTINE JARRAHDALE JARRAHDALE (REQUIRED) JARRAHDALE (REQUIRED) (CURRENT) NUMBER OF DOCTORS 25 94 164.5

Aged Care and Services There is a greater demand for aged care beds in the Shire than what is currently provided. 434 (8.6%) of those aged 55 and over require assistance in a core day-to- day activity. There are currently 68 aged care beds available in the Shire. TABLE 31: DEMAND FOR CARE

CARE DEMAND

NUMBER OF AGED CARED BEDS IN THE SHIRE 68 434 PEOPLE AGED 55 AND OVER REQUIRING CARE17 8.6% % OF PEOPLE AGED 55 AND OVER REQUIRING CARE WHO CANNOT 84.3% CURRENTLY ACCESS RESIDENTIAL AGED CARE LOCALLY (366 beds) Based on the calculation of 79.9 aged care places per 1000 people aged 70+ years18 there is a need for 120 aged care places by 2026. TABLE 32: PROJECTED CARE BEDS NEEDED

CURRENT AGED CARE PLACES 2018 NEEDED AGED CARE PLACES 2026 68 210

16 Australian Institute of Health and Welfare (2018), ‘Australia’s health 2018’, https://www.aihw.gov.au/getmedia/c4d58e5e-c721-4dbe-8ed8-969afbcfdd3e/aihw-aus- 221-chapter-2-3.pdf.aspx 17 Requirement for care refers to a person's need for help or assistance in one or more of the three core activity areas of self-care, mobility and communication, because of a disability, long term health condition (lasting six months or more) or old age. 18 Data from Shire of Serpentine Jarrahdale, (2018) ‘Aged Care in the Shire Memorandum to the Chief Executive Officer’ Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 29 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Community Facilities There are a variety of community facilities and programs on offer in the Shire. There are eighteen (18) Community Halls or Pavilions, eighteen (18) parks or reserves, one (1) library in the Shire, and numerous bridle (horse-riding) trails, mountain biking trails, and walking trails19. The Shire also runs a Seniors Lifestyle Program which has a calendar of events and a ‘community bus’ which can be hired 20. The Seniors Lifestyle Program includes a range of social and educational activities.

18 Parks or Reserves

18 Community Halls or Pavilions

1 Library

1 Seniors Lifestyle Program

1 Community Bus Bridle (horse-riding), mountain biking and Numerous walking trails

19 Data from Shire of Serpentine Jarrahdale (2018), ‘Community and Recreation’ http://www.sjshire.wa.gov.au/what-we-do/community-and-recreation/ 20 Data from Shire of Serpentine Jarrahdale (2018), ‘Facilities and Programs’ http://www.sjshire.wa.gov.au/what-we-do/community-and-recreation/facilities-and- programs Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 30 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Clubs and Recreation Organisations There are a great range of clubs and recreation organisations on offer in the Shire. There are 57 Sport and Recreation Groups, eleven (11) Resident/Progress Associations, eight (8) Service Clubs, thirteen (13) Environmental Groups and sixteen (16) Arts and Culture Groups21.

57 Sport and Recreation Groups

16 Arts and Culture Groups

13 Environmental Groups

11 Resident/Progress Associations

8 Service Clubs

The Shire provides a free, online Community Directory which is free of charge to all local community groups interested in promoting their group’s name and contact details.

Indigenous and Other Multicultural Services There are some specific services available to Indigenous and Cultural and Linguistically Diverse people in the Shire, including: • Moorditch Gurlongga Association’s Aboriginal Early Years Support Service • Byford Multicultural Club Inc. • Cannington / Armadale Family Support Network?

Socio-economic advantage and disadvantage The Index of Relative Socio-economic Advantage and Disadvantage (IRSAD) and the Index of Relative Socio-economic Disadvantage (IRSD) are indexes that summarise a range of information about the economic and social conditions of people and households within an area. These indexes are used to rank the relative advantage or disadvantage of people in the area. For both indexes, a low score indicates relatively greater disadvantage in general and a high score indicates a relative lack of disadvantage in general. The Index of Relative Socio-economic Advantage and Disadvantage (IRSAD) summarises information about the economic and social conditions of people and households within an area, including both relative advantage and disadvantage measures. For example, an area may have a high score if there are:

21 Data from Shire of Serpentine Jarrahdale (2018), ‘Community Groups’ http://www.sjshire.wa.gov.au/what-we-do/community-and-recreation/community- directory/community-groups/

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• many households with high incomes, or many people in skilled occupations, AND • few households with low incomes, or few people in unskilled occupations.

The Index of Relative Socio-economic Disadvantage measures indicators of relative disadvantage. It does not include any indicators of advantage. For example, an area could have a low score if there are: • many households with low income, • many people with no qualifications, or • many people in low skill occupations

Overall, the Shire of Serpentine Jarrahdale is one of the least disadvantaged and most advantaged areas in Western Australia. The Shire has a decile rating of 9 for both IRSD and IRSAD indicating that it is an area of high advantage. Of the 13 suburbs in the Shire, Darling Downs is the least disadvantaged and most advantaged, while Mundijong is the most disadvantaged and least advantaged. TABLE 33: SOCIO-ECONOMIC DISADVANTAGE DECILE RATING

IRSAD DECILE RATING IRSD DECILE RATING AREA (OUT OF 10) (OUT OF 10) LGA - SHIRE OF SERPENTINE JARRAHDALE 9 9 BYFORD 7 7 CARDUP 9 9 DARLING DOWNS 10 10 HOPELAND 7 6 JARRAHDALE 7 7 KARRAKUP 7 7 KEYSBROOK 6 6 MARDELLA 8 8 MUNDIJONG 4 5 OAKFORD 9 9 OLDBURY 7 7 SERPENTINE 7 7 WHITBY 7 7

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FIGURE 10: SOCIO-ECONOMIC ADVANTAGE AND DISADVANTAGE SA1 AREAS BY QUINTILE RATING

Transport The Shire currently does not have comprehensive public transport options. The Shire is serviced by TransPerth bus routes 251, 252, 253 and 254 to the Byford area. The 251, 252 and 253 bus services depart from the Armadale train station on weekdays with a service departing approximately every 15 minutes. On Saturdays, the 251, 252, 253 and 254 depart from the Armadale train bus services with a service departing approximately 30 minutes. While on Sundays only the 254 operates, departing from the Armadale train station every 2 hours. Other more rural areas including Karrakup, Oakford and Oldbury currently do not have any public bus transport to them. The Shire has a 21 seater Community Bus, with driver available for hire by community groups in the area. See Appendix H: Transperth Network Sheet 8 for public transport map of the area.

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Health This section provides a summary of health indicators. In some cases, data was only available for the Perth South (WA) Primary Health Network Area, which includes the Shire of Serpentine Jarrahdale. Overall, 2.9% of the population in the Shire of Serpentine Jarrahdale requires assistance with a core activity22. There is a lower proportion of those in the Shire of Serpentine Jarrahdale who require assistance (-1.0%) compared to the Greater Perth area. The proportion of those needing assistance with a core activity increases 5.7% in the 55 and over population (8.6%) compared to the total population in the Shire (2.9%). This is 1.7% less than the proportion of 55 and over in the Greater Perth area needing assistance with a core activity. TABLE 34: NEED FOR ASSISTANCE

SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE NEED FOR ASSISTANCE TOTAL POPULATION 2.9% 3.9% NEED FOR ASSISTANCE 55 AND OVER POPULATION 8.6% 10.3%

The rate of self-reporting health as fair or poor in the Shire is less than Greater Perth. TABLE 35: PEOPLE AGED 15 YEARS AND OVER WITH FAIR OR POOR SELF-ASSESSED HEALTH (2014-2015) 23

SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE FAIR OR POOR SELF-ASSESSED HEALTH 11.424 12.5

The median age at death for residents of the Shire of Serpentine Jarrahdale is 75 years. This is six (6) years younger than the median age at death for the Greater Perth area (81 years). TABLE 36: MEDIAN AGE AT DEATH (2014-2015) 25

SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE MEDIAN AGE AT DEATH 75 YEARS 81 YEARS

22 A person's need for help or assistance in one or more of the three core activity areas of self-care, mobility and communication, because of a disability, long term health condition (lasting six months or more) or old age. 23 Torrens University Australia, 2018 ‘Social Health Atlas of Australia: Population Health Areas’ 24 Age Standardised Rate (ASR) per 100 population 25 Torrens University Australia, 2018 ‘Social Health Atlas of Australia: Population Health Areas’. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 34 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

As of 201026, Alzheimer’s Australia WA estimates there are 32 people in the Shire of Serpentine Jarrahdale living with dementia. By 2050, they project this will increase to 320, an increase of 886%. In 2018 in the electorate of Canning there is estimated to be 3,121 individuals living with dementia27. TABLE 37: NUMBER OF PEOPLE WITH DEMENTIA28

SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE 2010 NUMBER OF PEOPLE WITH DEMENTIA IN 2010 32 23,931 NUMBER OF PEOPLE WITH DEMENTIA IN 2050 320 68,708

Compared to the Greater Perth rates there is a larger prevalence of all risk factors (ASR per 100). This is particularly greater for adults who have high blood pressure (+5.2 ASR per 100), and those who consume more than two standard drinks per day on average (+3.6 ASR per 100). TABLE 38: HEALTH RISK FACTORS AMONGST ADULTS IN THE SHIRE OF SERPENTINE JARRAHDALE (2015 MODELLED ESTIMATED)29

SHIRE OF SERPENTINE GREATER PERTH JARRAHDALE ADULTS (18 YEARS +) WHO ARE OBESE 26.230 23.4 ADULTS (18 YEARS +) WHO HAVE HIGH BLOOD PRESSURE 26.2 21.0 ADULTS (18 YEARS +) WHO PERFORM LOW OR NO WEEKLY PHYSICAL ACTIVITY 62.7 61.9 ADULTS (15 YEARS +) WHO CONSUME MORE THAN TWO STANDARD DRINKS PER DAY ON AVERAGE 22.5 18.9 ADULTS (18 YEARS +) WHO WERE CURRENT SMOKERS 17.6 15.3

26 2010 is the latest data that details dementia data at the LGA level. 27 Dementia Australia, 2018 ‘Dementia Prevalence Estimates 2018-2058’ https://www.dementia.org.au/files/documents/2018- 2058%20Prevalence%20CED_AUSTRALIA_alpha.pdf 28 Access Economics, 2010 ‘Projections of dementia prevalence and incidence in WA: 2010-2050, https://www.dementia.org.au/sites/default/files/20100326-WA-AccessReportMar2010- Rpt-v1.pdf 29 Torrens University Australia, 2018 ‘Social Health Atlas of Australia: Population Health Areas’ 30 Age Standardised Rate per 100 population Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 35 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

The Shire of Serpentine Jarrahdale (5.4) has a slightly lower (-0.4) number of GP attendances per person than across Australia (5.9). However, the proportion of GP attendances that were bulk-billed are higher in the Shire (86.9%) than when compared across Australia (85.1%).

TABLE 39: GP ATTENDANCES AND MEDICARE BENEFITS (2015-2016)31

PERTH SOUTH PERTH NORTH SHIRE OF (WA) PRIMARY (WA) PRIMARY SERPENTINE AUSTRALIA HEALTH NETWORK HEALTH NETWORK JARRAHDALE (SA3) AREA AREA NUMBER OF GP ATTENDANCES PER 5.5 5.1 5.0 5.9 PERSON (AGE- STANDARDISED) GP ATTENDANCES THAT 86.9% 82.7% 78.7% 85.1% WERE BULK-BILLED

Although there is a lower proportion of adults who saw a GP in the last 12 months in the South Perth Primary Health Network Area (78.3%) compared across Australia (82.5%), there is a higher proportion of adults who visited a hospital emergency department. There is a much greater proportion of people in the South Perth Primary Health Network Area (70.5%) who are covered by private health insurance (+13.1%), compared to the proportion across Australia (57.4%). TABLE 40: USE OF HEALTH SERVICES IN THE PERTH SOUTH (WA) PRIMARY HEALTH NETWORK AREA 32

PERTH SOUTH (WA) PRIMARY AUSTRALIA HEALTH NETWORK AREA ADULTS WHO SAW A GP IN THE LAST 12 MONTHS (2016-2017) 78.3% 82.5% ADULTS WHO VISITED A HOSPITAL EMERGENCY DEPARTMENT IN THE LAST 12 MONTHS (2016-2017) 14.0% 13.8% ADULTS COVERED BY PRIVATE HEALTH INSURANCE IN THE LAST 12 MONTHS (2016- 2017) 70.5% 57.4% ADULTS WHO FELT THEY WAITED LONGER THAN ACCEPTABLE TO GET AN APPOINTMENT WITH A GP (2013-2014)33 22.0% 22.6%

31 Australian Institute of Health and Welfare 2018, ‘GP attendances and associated Medicare benefits expenditure, by Statistical Area Level 3 (SA3)’, My Healthy Communities, https://www.myhealthycommunities.gov.au/our-reports/gp-and-specialists- attendances-and-expenditure/june-2018 32 Australian Institute of Health and Welfare 2018, ‘Web update: patient experiences in Australia in 2016-17’, My Healthy Communities, https://www.myhealthycommunities.gov.au/our-reports/patient- experiences-update/august-2018 33 2013-2014 data is the latest available data for this statistic. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 36 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

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Crime and Safety Overall, the Shire has a much lower crime rate per population than the greater Western Australia region. The most common crime committed in the Shire of Serpentine Jarrahdale is stealing, with 451 offences in 2017-2018. TABLE 41: NUMBER OF CRIMES COMMITTED 2017-201834

SHIRE OF % OF SSJ WESTERN % OF AREA SERPENTINE POPULATION AUSTRALIA POPULATION JARRAHDALE STEALING 451 1.7% 83,808 4.3% BURGLARY (DWELLING AND 233 0.9% 32,707 1.7% NON-DWELLING) ASSAULT (FAMILY AND 206 0.8% 30,321 1.6% NON-FAMILY) PROPERTY DAMAGE 174 0.6% 29,225 1.5% DRUG OFFENCES 170 0.6% 32,179 1.7% FRAUD AND RELATED 131 0.5% 30,062 1.5% OFFENCES STOLEN MOTOR VEHICLE 89 0.3% 7,019 0.4% GRAFFITI 11 0.0% 1,806 0.1% ROBBERY 7 0.0% 1,249 0.1% TOTAL ALL CRIMES 1,691 3.6% 272,756 14.0%

34 Western Australia Police Force 2018, ‘Crime Statistics’, https://www.police.wa.gov.au/Crime/CrimeStatistics#/ Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 38 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

Appendix C- Community Profile Services and Facilities List SERVICES AND FACILITIES SERVICE DESCRIPTION SOURCE (IF NEEDED) General Practitioners Byford Family Practice Department of Health 807 (WA), (2018), BYFORD 6122 https://ww2.health.wa.go v.au/Services-search Byford Medical Centre Department of Health 4/8 Clifton Street BYFORD 6122 (WA), (2018), https://ww2.health.wa.go v.au/Services-search Byford Village Medical Practice Email: Shire of Serpentine 1/20 Abernethy Road BYFORD 6122 Jarrahdale (2018), ‘Number of Doctors in the Shire’ Mundijong Family Practice Department of Health 40 Paterson Street MUNDIJONG (WA), (2018), 6123 https://ww2.health.wa.go v.au/Services-search Mundijong & Serpentine Medical Email: Shire of Serpentine Centre Jarrahdale (2018), 5/26 Maxwell Street SERPENTINE ‘Number of Doctors in the 6125 Shire’ Jupiter Health Byford The Glades Department of Health Unit 1, Ground Floor 155 Mead Street (WA), (2018), BYFORD 6122 https://ww2.health.wa.go v.au/Services-search Other Medical Services Byford Kinesiology Email: Shire of Serpentine 22 Walters Road BYFORD 6122 Jarrahdale (2018), ‘Number of Doctors in the Shire’ Email: Shire of Serpentine Byford Healing Arts Jarrahdale (2018), 798 South Western Highway ‘Number of Doctors in the BYFORD 6122 Shire’ Email: Shire of Serpentine Byford Central Clinic Jarrahdale (2018), 867 South Western Highway ‘Number of Doctors in the BYFORD 6122 Shire’ Email: Shire of Serpentine Byford Dental Centre Jarrahdale (2018), 809 South Western Highway ‘Number of Doctors in the BYFORD 6122 Shire’ Email: Shire of Serpentine Marri Gum Family Dental Jarrahdale (2018), 814 South Western Highway ‘Number of Doctors in the BYFORD 6122 Shire’ Email: Shire of Serpentine Beenyup Dental Centre Jarrahdale (2018), 826 South Western Highway ‘Number of Doctors in the BYFORD 6122 Shire’ Jupiter Dental Clinic Email: Shire of Serpentine 155 Mead Street BYFORD 6122 Jarrahdale (2018),

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‘Number of Doctors in the Shire’ Email: Shire of Serpentine Prospect Medical Imaging Jarrahdale (2018), 3/1 Abernethy Road BYFORD ‘Number of Doctors in the 6122 Shire’ Email: Shire of Serpentine Byford Pharmacy Jarrahdale (2018), Unit 8/837 South Western ‘Number of Doctors in the Highway BYFORD 6122 Shire’ Email: Shire of Serpentine Priceline Pharmacy Byford Jarrahdale (2018), 2/20 Abernethy Highway ‘Number of Doctors in the BYFORD 6122 Shire’ Email: Shire of Serpentine Byford Pharmacy, Discount Jarrahdale (2018), Drug Stores ‘Number of Doctors in the 15 Covenant Lane BYFORD 6122 Shire’ Email: Shire of Serpentine Australian Clinical Labs Jarrahdale (2018), 1/20 Abernethy Road BYFORD ‘Number of Doctors in the 6122 Shire’ Email: Shire of Serpentine Serpentine Pharmacy Jarrahdale (2018), 26 Maxwell Street SERPENTINE ‘Number of Doctors in the 6125 Shire’ Email: Shire of Serpentine Mundijong Pharmacy Jarrahdale (2018), 40 Paterson Street MUNDIJONG ‘Number of Doctors in the 6123 Shire’ Residential Aged Care Graceford Hostel 68 high-level care and memory Shire of Serpentine 14 Turner Road, BYFORD 6122 support unit beds. Currently full Jarrahdale, (2018) ‘Aged occupancy. Care in the Shire Memorandum to the Chief Executive Officer’ Home and Community Support Services Southern Districts Support Service 65 residents in the Shire Shire of Serpentine Unit 8 /122 Forrest Road ARMADALE currently receiving care (as of 1 Jarrahdale, (2018) ‘Aged 6122 July 2018). Care in the Shire Memorandum to the Chief Executive Officer’ Rise Network Email: Shire of Serpentine 4 Talus Drive (cnr South West Jarrahdale (2018), Highway) ‘Community Services’ Mt Richon WA 6112 Retirement Living Graceford Independent Living 12 rental retirement units. Rental Shire of Serpentine Units contractual agreement. Jarrahdale, (2018) ‘Aged 14 Gordon Way, BYFORD 6122 Care in the Shire Memorandum to the Chief Executive Officer’ Serpentine Falls Park Home and 100 park homes. Over 45’s Shire of Serpentine Tourist Village village. Purchase of park home Jarrahdale, (2018) ‘Aged 2489 South Western Highway, in-situ. Care in the Shire SERPENTINE Memorandum to the Chief Executive Officer’

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Rowley Brook Village 16 aged and dependent persons Shire of Serpentine 1256 Rowley Road, DARLING group dwelling. Owner Jarrahdale, (2018) ‘Aged DOWNS purchased units, strata Care in the Shire managed. Memorandum to the Chief Executive Officer’ Shire of Serpentine Jarrahdale Community Facilities Byford Hall Capacity: 300, Kitchen facilities. Shire of Serpentine Corner of Clifton Street and South Jarrahdale (2018), Western Highway BYFORD 6123 ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ Briggs Park Pavilion Capacity: 300, Kitchen facilities. Shire of Serpentine Mead Street BYFORD 6123 Jarrahdale (2018), ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ Mundijong Pavilion and Oval Capacity: 286, Kitchen facilities. Shire of Serpentine Cockram Street MUNDIJONG 6123 Jarrahdale (2018), ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ Bruno Gianatti Hall Capacity: 200, Kitchen facilities. Shire of Serpentine Munro Street, JARRAHDALE 6123 Jarrahdale (2018), ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ Clem Kentish Hall and Oval Capacity: 200, Kitchen facilities. Shire of Serpentine Wellard Street, SERPENTINE 6123 Jarrahdale (2018), ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ Eric Senior Pavilion and Oval Capacity 150, Kitchen facilities. Shire of Serpentine Karnup Road, SERPENTINE 6123 Jarrahdale (2018), ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ Oakford Community Hall Capacity 100, Kitchen facilities. Shire of Serpentine Foxton Drive, OAKFORD 6123 Jarrahdale (2018), ‘Community and Recreation’ http://www.sjshire.wa.go

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v.au/what-we- do/community-and- recreation/ Kingia Function Centre Kingia Function Room is located Shire of Serpentine Mead Street, BYFORD 6123 in the SJ Community Recreation Jarrahdale (2018), Centre. ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ St John Ambulance Hall Shire of Serpentine Corner Richardson Street and Jarrahdale (2018), Wellard Street, SERPENTINE 6123 ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ Bill Hicks Reserve Hall Capacity: 48, Kitchen facilities. Shire of Serpentine Plaistowe Boulevard, BYFORD 6123 Jarrahdale (2018), ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ Mundijong Public Library Free WIFI, public use computers, Shire of Serpentine 10 Paterson Street, MUNDIJONG printer facilities. Jarrahdale (2018), 6123 ‘Community and Recreation’ http://www.sjshire.wa.go v.au/what-we- do/community-and- recreation/ SENIORS CLUBS AND GROUPS SJ Seniors Group Meets at SJ Community Email: Shire of Serpentine 2 Paterson Street MUNDIJONG 6123 Resource Centre. Jarrahdale (2018), ‘Community Services’ Seniors Morning Tea Meets on the 2nd Monday of the Email: Shire of Serpentine St Aidan's Community Centre, Clifton month Jarrahdale (2018), St, BYFORD 6123 ‘Community Services’ The Probus Club of Byford and Email: Shire of Serpentine Districts Inc Jarrahdale (2018), Byford Hall, 9 Clifton St, BYFORD ‘Community Services’ 6123

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Appendix D - Community Forums Detailed Findings Overview A total of four (4) community forums were held at different venues cross the Shire of Serpentine Jarrahdale. The table below outlines the level of attendance at each forum:

PARTICIPANTS (INCL. SHIRE TIME/DATE/VENUE REPRESENTATIVES)

1:30pm-3.30pm Tuesday 2 October 2018 6 Clem Kentish Hall, 24 Wellard St, Serpentine

1.30pm-3.30pm Thursday 4 October 2018 10 Byford Hall, 9 Clifton Street, Byford

5.30pm-7.30pm Thursday 4 October 2018 9 Byford Hall, 9 Clifton Street, Byford

1.30pm-3.30pm Friday 5 October 2018 17 Bruno Giantti Hall, Munro St, Jarrahdale TOTAL 42

During the forums, attendees were provided with an overview of the project background and context; and were then asked to participate in two activities. These activities focused on the eight focus areas outlined by the WHO: • Outdoor spaces and buildings • Transportation • Housing • Respect and inclusion • Social participation • Communication and information • Civic participation and employment • Community support and health services During the first activity, in small groups, participants were asked to discuss the strengths, challenges and opportunities for each of the focus areas. Participants recorded their responses on activity sheets.

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Referencing the responses recorded during the first activity, for the second activity participants were provided stickers to vote for what they deemed to be their priorities. Participants were able to nominate for any strengths, challenges or opportunities that had been recorded during the first activity. Key Findings The following sections outlines in detail the strengths, challenges and opportunities and ideas outlined by participants from all four focus groups, in each of the eight key focus areas. Where a topic has been mentioned more than once this has been indicated by a number next to the comment, for example (2). The comments or actions identified by forum participants as being a priority have been highlighted green.

Outdoor Spaces and Buildings The top strength in relation to outdoor spaces and buildings was: • Library - caters for all interests (books on wheels) and there are spaces to sit (2) The top challenges in relation to outdoor spaces and buildings are: • Not enough toilets / signage to toilets (3) • Footpaths not wide enough/access ramps not always available / don’t always link - need to be to better standards (3) • Not enough accessible parking /parking spaces are too tight (2) No opportunity was mentioned more than once in relation to outdoor spaces and buildings. However, some opportunities were mentioned in response to challenges outlined. These were: • Dual use - mobility scooter pathways • Jarrahdale - public toilets During the focus group participants were asked to identify priorities from their worksheets. The comments that were identified as a priorities were: • Not enough toilets / signage to toilets • Not enough seating/shade/pedestrian networks

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TABLE 1: COMMUNITY FORUMS WORKSHEET - OUTDOOR SPACES AND BUILDINGS OUTDOOR SPACES AND BUILDINGS Strengths Challenges Opportunities & Ideas Library - caters for all Not enough toilets / signage Dual use - mobility scooter interests (books on wheels) to toilets (3) pathways and there are spaces to sit (2) Resource centre - less Footpaths not wide Seniors centre - co located available more business enough/access ramps not with retirement village focus always available / don’t always link - need to be to better standards (3) There are opportunities and Not enough accessible Mapping exercise which has activities - well catered for parking /parking spaces are signage for key too tight (2) facilities/activities in the Shire Plenty of outdoor spaces High curb out the front of Jarrahdale drop-in centre throughout Shire shops Under-utilised facilities Accessibility at Serpentine Multi-generational/multi- falls purpose facilities Byford Recreation centre Design and build of new Smaller-scale community shopping facilities - not facilities/meeting place for connected or integrated (not seniors all under one roof) - access to Byford is hard, infrastructure work in progress Heritage trails Gopher/footpath access Jarrahdale - public toilets Bins/dog litter – Kardan Review fees and charges of Boulevard /West Byford community group and user fees (see SSj separate report) High traffic intersections Reduce costs of maintenance by use of renewable source of energy Street lighting needs Opportunity to improvement renovate/upgrade Catholic Church (Jarrahdale) Cost of public building hire Have to park in shade at library in summer Jarrahdale-tennis courts need resurfacing Not enough seating/shade/pedestrian networks

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Transport The top strength in relation to transport was: • A community bus (from the Shire) – (however there is some accessibility issues with the bus) (2) The top challenges in relation to transport are: • Lack of access to public transport. In many areas there is no / limited public transport - Can’t get public transport early enough, no east-west transport (4) • Most people rely on cars, friends and family (4) • Expensive to ride-share into town (Uber, taxi) (2) • Lack of information about home help services available (2) The top opportunity in relation to transport was: • More public transport options- either community run or commercial. E.g. community transport like a minivan (volunteer run) to pick up people for shopping/medical trips (3) During the focus group participants were asked to identify priorities from their worksheets. The comments that were identified as a priorities were: • Lack of access to public transport. In many areas there is no / limited public transport - Can’t get public transport early enough, no east-west transport • The need for more public transport options- either community run or commercial e.g. community transport like a minivan (volunteer run) to pick up people for shopping/medical trips

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TABLE 2: COMMUNITY FORUMS WORKSHEET - TRANSPORT TRANSPORT Strengths Challenges Opportunities & Ideas Community bus (from the Lack of access to public More public transport Shire) - some accessibility transport. In many areas options- either community issues with the Shire bus there is no / limited public run or commercial e.g. steps - walkers need to go in transport - Can’t get public community transport like a the aisle, also has low usage transport early enough, no minivan (volunteer run) to (2) east-west transport (4) pick up people for shopping/medical trips (3) Bus will sometimes stop not Most people rely on cars, TransPerth bus not well at stop but at your house friends and family (4) utilised Good service at Armadale if Expensive to ride-share into Promotion of what transport you can get there town (Uber, taxi) (2) services are available Shire is working hard to get Lack of information about Meals on wheels track to Byford (desire to get home help services available it to Mundijong) (2) Option to get to Australind Don’t access the city by car Check-in/drop-in services for from Byford if you book now older people RISE provides a service for Access into new Woolworths Use the community bus once people to access the shops a week into Armadale - may (is under-utilised) not be financially viable HACC is run out of Armadale Bus route is not well known No car parking at Percy's but doesn't access park - people need to park on Serpentine - Same with the footpath

PTA bus doesn’t go by the Parking at walkable areas independent living village - now have to walk to the road to access Stepping off soldiers road Network for group drivers into a dip (nothing stable at (registered buddy system) the bus stop) Armadale home help - have to book in advance Many locations in the shire have to have a vehicle to get to No cycle paths

Challenging to access funding that enables access to community bus service Lack of shelter at existing bus stops

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Housing The strengths in relation to housing that were identified were: • Diversity of block / lot sizes - helps with their independence to stay on their blocks/farms (2) • Aged care facilities in Byford The top challenges in relation to housing were: • No plan for retirement village/grouped village and no transitional small group housing (2) available • Lack of 1 & 2 bedroom houses - no transition into smaller houses (2) • Pioneer families / people living in Serpentine have had to move out of Shire to Baldivis due to lack of housing options as there is nowhere to downsize from farms etc.(2) • More affordable/accessible retirement/aged care accommodation / prices have increased at village (2) The top opportunities in relation to housing were: • Housing close to transport - accessibility and security (2) • Resonate need for retirement villages (2) During the focus group participants were asked to identify priorities from their worksheets. The comments that were identified as priorities were: • More affordable/accessible retirement/aged care accommodation / prices have increased at village • Small group units (7-8 units) with 1,2,3 bedrooms - transitional housing

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TABLE 3: COMMUNITY FORUMS WORKSHEET - HOUSING HOUSING Strengths Challenges Opportunities & Ideas Diversity of block / lot sizes No plan for retirement Needs to be close to transport - - helps with their village/grouped village - accessibility and security (2) independence to stay on Shire is exploring these / No their blocks/farms (2) transitional small group housing available (e.g. other people to live with, services available) (2) Aged care facilities in Lack of 1 & 2 bedroom Resonate need for retirement Byford (long waiting list) houses - no transition into villages (2) smaller houses (2) Pioneer families / people Having open space very living in Serpentine have important had to move out of Shire to Baldivis due to lack of housing options as there is nowhere to downsize from farms etc.(2) More affordable/accessible Close to health services retirement/aged care (pharmacy/medical accommodation / prices services/optometry/podiatry) have increased at village (2) Parker home village - Small group units (7-8 units) private over 55's (some with 1,2,3 bedrooms - vacancies) transitional housing No commercial interest in Community farm for older retirement/group housing people (Rowley Rd, Armadale, example) Need to be located near Reflect retirement villages with shops/facilities/medical farming community heritage - open space for wheelchairs to access etc. People would prefer to stay Feasibility of building in private homes rather than accommodation options for group housing older people (see SSJ review being undertaken) Waitlist at Graceford Hostel Advocate for volunteer support - currently at capacity

Limited aged car facilities available (in Byford) - high care Challenge of accessing/cost to support modification of homes, especially in Southern area

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Respect and Inclusion The top strengths in relation to respect and inclusion are: • Multi / inter-generational spaces to help with contact, respect and inclusion (3) • Good respect for people in the area / respectful community (2) The top challenge in relation to respect and inclusion was: • Ensuring the community remains safe The top opportunities and ideas in relation to respect and inclusion are: • Getting seniors into schools (3) • Multigenerational activities, connecting younger children with older people (3) • Learning from other cultures in the area (2) During the focus group participants were asked to identify priorities from their worksheets. The comments that were identified as priorities are: • Ensuring the community remains safe • Considering ongoing ways to build social networks and connection

TABLE 4: COMMUNITY FORUMS WORKSHEET - RESPECT AND INCLUSION RESPECT AND INCLUSION Strengths Challenges Opportunities & Ideas Multi-generational Getting seniors into schools /intergenerational spaces (e.g. know your device) - help with contact, respect, Ensuring the community Serpentine Grammar School and inclusion (3) remains safe (3) Multigenerational activities, connecting younger children with older people by Good respect for people in networking and building the area / respectful Slowly, respect is waning- connections – e.g. community (2) generationally Mundijong sports (3) Learn from other cultures in Lack of communication from the area e.g. Multicultural Multicultural community technology week, Harmony day (2) Dementia friendly - signing, Some services could ensure education, staff training, Friendly community staff are more respectful business community Brochures in different Feel comfortable and safe in languages - food related the community events Encouraging connection Consider ongoing ways to build social networks and connection

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Social Participation The top strengths in relation to social participation are: • Seniors Lifestyle programs (3) • Men’s shed at Mundijong (2) • That there are plenty of activities (2) • The Probus club (2) • Neighbourhood watch (2) The top challenges in relation to social participation are: • Access to transport (3) • Language and cultural barriers (2) • Engaging new people and those who are socially isolated (2) The top opportunities and ideas in relation to social participation are: • Further promotion of groups, clubs and ‘what’s on’ (3) • Pick up / share-ride transport (3) • Seniors morning / afternoon teas (2) • Connecting more with multicultural groups and clubs (2) During the focus group participants were asked to identify priorities from their worksheets. The comments that were identified as priorities are: • Jarrahdale Community Recreation Centre intergenerational activities • Community events and activities • Cultural social gatherings to help identify new activities to participate

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TABLE 5: COMMUNITY FORUMS WORKSHEET - SOCIAL PARTICIPATION SOCIAL PARTICIPATION Strengths Challenges Opportunities & Ideas Seniors lifestyle programs - Key challenge is not able to Further promotion of groups, movies, plays, info sessions, access transport to get to clubs what’s on and transport mapped out monthly (3) events and around more available. To be done through generally (3) Shire the bakery, or Serpentine shop (3) Men’s’ shed at Mundijong (2) Language/cultural. How do Pick up/share transport (pool we integrate people from of people) (3) CALD backgrounds? (2) Plenty of activities, clubs and How do we access those Seniors morning / afternoon groups - advertised in the SJ people who are socially tea (could go out from the Crier, need to get the word isolated- Same people library) (2) out more (2) involved in all the groups (2) Probus club (2) Events/activities in the Connect more with the evening - older people won’t multicultural groups and clubs drive at night to encourage participation (2) Neighbourhood watch / Getting the information out is Busy bees with morning teas Byford currently very safe - the biggest problem needs to be maintained (2) St Johns Hall Not all have email Serpentine fire brigade - seniors day Monthly events with guest Social aspects used to come St Johns hall as an accessible speakers from neighbours but that has hub - monthly events with diminished guest speakers Currently on track to pull all As farmers pull away from Trips to other areas (e.g. events and activities into one work they require kings park) happening calendar opportunities more often through the SLP currently Clubs well run - Probus, Not going out in the Community events and Weight Watchers - works well evening/safety activities through word of mouth Active - keep fit sessions Getting the word SJ seniors read to primary (Monday) out/promotion - examiner, SJ school students - principal is matters, community groups, happy to do that - West newspapers Byford Library Lots of skills getting lost Experienced older people to transfer skills to younger people (skills share program) - farming, cooking, knitting - partner with existing community groups (older people have skills and time, need purpose) SJ seniors group Regulatory requirements Ensure activities/events held (e.g. police clearance) during day Christmas activities As older people get too old to Community garden volunteer there's no one to (Jarrahdale) take on roles

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Local churches monthly Keep the place safe so that Multicultural food events seniors morning tea older people can still walk around Lots of senior volunteers Cost of access/hire of Intergenerational activities - facilities equipment getting young people involved Shire can support People to stay with Joan New ideas incorporating of community when Fred is attending groups/small grants available medical appointments etc. Badminton group Jarrahdale Walking groups (must be community driven) Shire-led holiday program (in Cultural social gatherings to relation to intergenerational help identify new activities to success) participate Jarrahdale Community Table-tennis Recreation Centre intergenerational activities

"Gentle gym" in Jarrahdale

Keep the history of the area above through sharing stories

Communication and Information The stop strengths in relation to communication and information were: • SJ matters - providing access to email is available (4) • Word of mouth at local shops (3) The top challenges in relation to communication and information were: • Trying to access people who are more isolated/not associated with groups - mail out could work (3) • Everything is done online/on the computer- Ease of access to info on the website (2) • Reluctant / not comfortable using Facebook (2) The top opportunities in relation to communication and information were: • Hardcopy event calendar (monthly calendar or quarterly calendar) to all households- the Shire to explore this for quarterly events, meetings etc. (include contact phone number) (3) • Work with shopping centres - put noticeboards in each shopping facility. For example noticeboard at Lakeside Plaza for diverse community groups (Glades and West Byford) (3) • Central noticeboard solely for the Shire (for what’s on in the Shire) - would have to be endorsed (2) • Including information in different languages (2) During the focus group participants were asked to identify priorities from their worksheets. The comments that were identified as priorities were: Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 55 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3

• Mail from Shire Library/community groups • Including information in different languages

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TABLE 6: COMMUNITY FORUMS WORKSHEET – COMMUNICATION AND INFORMATION COMMUNICATION AND INFORMATION Strengths Challenges Opportunities & Ideas SJ matters - providing access Trying to access people who Hardcopy event calendar to email is available (4) are more isolated/not (monthly calendar or quarterly associated with groups - mail calendar) to all households- out could work (3) the Shire to explore this for quarterly events, meetings etc. (include contact phone number) (3) Word of mouth at local shops Everything is done online/on Skill share (cuppa, chat, (3) the computer- Ease of access sharing of skills) / partnership to info on the website (2) between students and older people to assist them with their devices (3) Newspaper (but misses Reluctant / not comfortable Work with shopping centres - further out houses) (2) using Facebook (2) put noticeboards in each shopping facility. For example noticeboard at Lakeside Plaza for diverse community groups (Glades and West Byford) (3) Local newspaper (2) Few different publications - is Central noticeboard solely for there an opportunity to the Shire (for what’s on in the streamline? Shire) - would have to be endorsed (2) Scarp voice / SJ Crier - Used to have noticeboard in Including information in monthly magazine (2) Serpentine but no longer there different languages (2) - no central hub for information Use Facebook but mainly for Getting the information More physical distribution photos (don’t access the Shires page) (2) Flyers updated every month at Don’t like junk mail Places such as clubs, shops Graceford (2) Neighbourhood watch (but If you're not in the clubs you Calendar printed has now stopped) miss out Find most of the info from the No event reminders Courses for seniors for Library (flyer etc.) computers (teaching them how to pay bills, how to get to know our device) Events Encourage older people to access the Shire’s Facebook page Website Transperth timetables could Shop boards are full of be better shared/promoted - advertising rather than people don’t know where is community information runs - have a map to show where runs - are the hard copy timetables available

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Hard copy flyers/brochures - Internet and phone services The Shire to advertise Serpentine Valley are bad/drops out community groups

Get information through Not enough volunteers Use the Shires website as groups distribute flyers central as info hub Local businesses help (e.g. Language barriers Target FB adverts/promo to banks) younger people to tell their parents/grandparents Don't know whether info is Electronic noticeboard - would getting passed on from groups want to keep hard copy

Noticeboards Coles taking down Identify volunteers to help with flyers/reluctance of shopping flyer drops centres to put up flyers Flyers delivered through How do you get info out to Preview online welcome pack books on wheels people in the area (shire) Flyers at the Recreation Transport Look at dates when people are centre moving into the Shire Rates booklet People aren't aware of what Expand SJ trails to get people opportunities are available visiting the trails/go for walks Online welcome pack Access barriers Mentoring group Bus service from Armadale to A lot of older people don’t Makers group - upskilling Jarrahdale - SJ trails identify as 'old' through programs and workshops Ample opportunities for people Keep the Shire informed about to get involved and volunteer new/updated contacts for community groups No reason to be bored Word of mouth

Resource centre (Great Start/JS Crier) Overall good job re: SSJ communication Mail from Shire Library/community groups

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Civic Participation and Employment The stop strength in relation to civic participation and employment was: • Men’s shed (2) No challenge was mentioned more than once. However, a central theme in the challenges was around volunteering. The challenges focused on volunteering were: • Some may think they are too old for volunteering or contributing • Opportunities for volunteering could be better promoted/coordinated • Engaging young people to take on volunteer roles • Losing volunteers because of procedures/training that’s required (e.g. SES) The top opportunity in relation to civic participation and employment was: • More intergenerational learning/activities (e.g. connecting skills - business - into roles - treasurer) (2) During the focus group participants were asked to identify priorities from their worksheets. The comments that were identified as priorities were: • Skill-sharing groups (e.g. library looking at offering craft groups for adults • Advocate for central service to help connect people and needs/aspiration

TABLE 7: COMMUNITY FORUMS WORKSHEET – CIVIC PARTICIPATION AND EMPLOYMENT CIVIC PARTICIPATION AND EMPLOYMENT Strengths Challenges Opportunities & Ideas Men’s shed (2) Don’t participate because they More intergenerational are a sole carer - health learning/activities (e.g. issues, transport connecting skills - business - into roles - treasurer) (2) Riding for the disabled Opportunities for volunteering Intergenerational community could be better service programs promoted/coordinated No shortage of opportunities Succession Youth advisory - good clubs and groups Lots of community groups Some may think they are too Skills registry - volunteer old for volunteering or recruitment contributing Sporting club volunteer Engaging young people to Getting younger people on opportunities take on volunteer roles board - leadership in schools Bushfire brigade Losing volunteers because of Access community service procedures/training that’s programs at schools - linking required (e.g. SES) in with schools. Library group volunteer Have younger people visiting older people Lots of individuals who have Mentoring great skills/experience/knowledge

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- how can these skills be utilised?

Tractor museum More speaker series - i.e. topics of interest Heritage chart Skill-sharing groups (e.g. library looking at offering craft groups for adults) CWA Advocate for central service to help connect people and needs/aspiration IT training with Grammar School

Jarrahdale strong volunteering community Probus speaker series Morning tea speaker series

Community Support and Health Services The top strengths in relation to community support and health services are: • Medical, doctors, chemist/pharmacy available (3) • Podiatry service in Serpentine (2) • Nearest hospitals in Armadale and Rockingham (2) The top challenges in relation to community support and health services are: • Difficult to access specialist services / transport is difficult (2) • Complex process to apply for funding / health support (2) The top opportunities and ideas in relation to community support and health services are: • Assistance with basic housing needs / having volunteer task force (3) • Audit, map and gap what services are available, who can access it and how many people need it (2) During the focus group participants were asked to identify priorities from their worksheets. The comments that were identified as priorities were: • Assistance with basic housing things (gardening) - prolonging independence (volunteer task force) (3) • Advocate for visiting health professionals to communities where the service doesn't exist normally - e.g. podiatrist, optometrist, physio, OT, diabetic

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TABLE 8: COMMUNITY FORUMS WORKSHEET - COMMUNITY SUPPORT AND HEALTH SERVICES COMMUNITY SUPPORT AND HEALTH SERVICES Strengths Challenges Opportunities & Ideas Medical, doctors, Difficult to access specialist Assistance with basic housing chemist/pharmacy available - services (e.g. at Fiona Stanley) things (gardening) - prolonging podiatrist linked with medical / transport is difficult (3) independence (volunteer task centre (3) force) (3) Podiatry service in Serpentine Complex process to apply for Audit, map and gap what (2) funding / health support e.g. services are available, who filling out forms and can access it, how many assessment process can be people need it, etc. (2) cumbersome (2) Hospitals - Nearest hospitals Challenge in services being Identify at-risk seniors - how? are Armadale and funded to services in Rockingham. Support through Serpentine (e.g. Armadale the hospital was very good (2) health, Peel) - no collection between the Shire and service providers Fitness program - high Don’t know how many people Promotion of Shire services - concentration of seniors, be are getting home help home help/medical good to get into to them Enough dentists Different catchment zones - Education program - metro and regional connections, information, filling in forms to access services Lots of GPs (but not in Cost Check-ins on people who are Jarrahdale) alone/vulnerable Support through the hospital Information dissemination - Pass on information to doctors was very good how to access, what is etc. to pass onto vulnerable available people Labs - path labs etc. People living alone (not getting Hand out brochures at keep fit checked) programs There is a daycare centre but Advocate pharmacy delivery is in Armadale service Trying to access meals Dedicated seniors centre - information, activity hub, services - provides social Swimming pool/hydrotherapy Community garden Focus on prevention - healthy Railway line lifestyles, independence, accessing trains Less aged care facilities and Explore if services could be access services in some coming to medical locations - e.g. Jarrahdale facilities/hospitals locally Same doctor in the practice but Advocate regular face to face also high transience in doctors drop-in session with Shire - important to have consistency officer (e.g. monthly drop-in session at Jarrahdale) Waitlist for an appointment Advocate for visiting health because of lack of services professionals to communities where the service doesn't exist normally - e.g. podiatrist,

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optometrist, physio, OT, diabetic

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Appendix E - Community Survey Detailed Findings Survey Overview Demographics • Survey respondents are most commonly from Byford (32%) • A very strong majority of survey respondents (92%) were residents of the Shire of Serpentine Jarrahdale • The majority (84%) of survey respondents are aged 60 years and above. The most common age bracket of survey respondents is 75-79 years (24%) • The majority of survey respondents (70%) were female • Almost half (49%) of survey respondents live with their wife / husband / partner. However, just over one fifth (21%) of survey respondents live on their own. Outdoor spaces and buildings • The statements: the ‘footpaths in my community are well connected, safe and wide enough for easy access for people of all abilities’, ‘there is enough seating and shade in open spaces and parks in my community’ and ‘there are enough toilets in open spaces and parks that are well maintained and accessible’ are more commonly disagreed with than agreed with. • The statement with the highest weighted average (most strongly agreed with) was ‘I feel safe when I am ‘out and about’ in my community • The statement with the lowest weighted average (least strongly agreed with) was ‘there are enough toilets in open spaces and parks that are well maintained and accessible’. • The top three elements selected by survey respondents that they believe will ensure outdoor spaces and buildings are appropriate for seniors are: footpaths that are connected, safe and accessible (74%), adequate and accessible public toilets (56%) and safety and security (56%). Transportation • The statement there is adequate parking available at public venues in my community is the only statement that is more commonly agreed with than disagreed • The statement with the highest weighted average (most strongly agreed with) was that there ‘is adequate parking available at public venues in my community’, • The statement with the lowest weighted average (least strongly agreed with) was that ‘information on transport options is clear and easily accessible’ • The majority of survey respondent (63%) usually get around in their community by driving • 82% of survey respondents find it easy to drive around their community’; however, 45% find that their bus services are not regular or frequent’ • The top three elements considered to ensure transportation is appropriate for seniors are: well-maintained roads (54%), accessibility and affordability of public transport (51%) and adequate lighting and signage (35%).

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Housing • Three statements were more commonly agreed or strongly agreed with than disagreed or strongly disagreed with. These statements were: ‘the Shire of Serpentine Jarrahdale is a good place to grow old/retire in’, ‘I can access the housing or accommodation that meets my needs’, and ‘I feel safe from injury in my home’ • The statement with the highest weighted average (most strongly agreed with) was that ‘I feel safe from injury in my home’, • The statement with the lowest weighted average (least strongly agreed with) was that ‘there is an adequate number of retirement villages and aged care facilities in my community to cater for people as they age’ • The top three elements selected by survey respondents that they believe will ensure housing is appropriate for seniors are: adequate number of retirement villages and aged care facilities (64%), safety and security (60%) and the ability to modify homes to suit needs (53%). Respect and Inclusion • The majority of survey respondents either agreed or strongly agreed with all of the statements relating to respect and inclusion • The statement with the highest weighted average (most strongly agreed with) was that ‘when accessing a service or business I am met by courteous and helpful staff’, • The statement with the lowest weighted average (least strongly agreed with) was that ‘I am regularly given the opportunity to be consulted on local issues in my community’. • The top three elements selected by survey respondents that they believe will ensure seniors are respected and included are: the ‘inclusion and respectful treatment of seniors by community, staff and service providers’ (88%), ensuring ‘recognition and value placed on seniors’ contributions to community’ (82%) and the ‘opportunity to give feedback and participate in consultation’ (72%). Social Participation • Survey respondents more commonly either agreed or strongly agreed with all of the statements relating to social participation • The statement with the highest weighted average (most strongly agreed with) was that ‘there are enough opportunities for me to participate in activities, events and clubs to support me socially, • The statement with the lowest weighted average (least strongly agreed with) was that ‘there are initiatives in my community that include people who are, or are at risk of being, socially isolated’ • The top three elements selected by survey respondents that they believe will ensure seniors are respected and included are ensuring: ‘activities and events are accessible and convenient’ (72%), ‘adequate opportunities to participate in activities, events and clubs’ (66%) and the ‘inclusion of people who are, or are at risk of being, socially isolated’ (62%).

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• The top four elements considered to ensure activities and events in the community are appropriate for seniors are: scheduled during the day (52%), cost (49%), proximity to home (48%) and ease of access (48%) Communication and Information • The majority of survey respondents either agreed or strongly agreed with all of the statements relating to communication and information, except for the statement ‘I am able to access computers and the internet, at no or minimal charge, in public spaces. However, this statement was still more commonly agreed with than disagreed with. • The statement with the highest weighted average (most strongly agreed with) was that ‘I am comfortable getting information in a digital format e.g. internet, email etc.’ • The statement with the lowest weighted average (least strongly agreed with) was that ‘I am able to access computers and the internet, at no or minimal charge, in public spaces’. • The top element selected by survey respondents that they believe will ensure seniors are respected and included is having printed information using clear and simple words and appropriate word size and design (88%). • The top three ways that survey respondents obtain formation about services and events that are available in the Shire are: ‘The Examiner’ newspaper (local newspaper) (70%), word-of-mouth and / or family or friends (49%), and ‘SJ Matters’ (email newsletter) (44%). Civic Participation and Employment • The majority of survey respondents were involved in volunteering and / or unpaid work (59%). While no survey respondents (0%) were involved in full-time and / or part-time study. • The statement with the highest weighted average (most strongly agreed with) was that ‘there are opportunities for me to participate in community groups, associations and Council matters’, • The statement with the lowest weighted average (least strongly agreed with) was that ‘seniors are treated as equal to younger workers in the workplace’. • Two statements were more strongly disagreed with than agreed with. These statements were: flexible and part-time employment options are available and workplaces value mature workers in my community, and seniors are treated as equal to younger workers in the workplace. • The top three elements selected by survey respondents that they believe will ensure seniors are: adequate opportunities to participate in community groups, associations and Council matters (63%); adequate opportunities to learn new skills and gain knowledge (45%); and ease of access to information about volunteering opportunities (43%).

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Community Support and Health Services • Of the eight statements, the only statement that is more disagreed with than agreed with is that ‘residential care facilities and designated seniors housing are located close to services and the rest of the community’. • The statement with the highest weighted average (most strongly agreed with) was that ‘in my community there is adequate access to a range of community support and health services’, • The statement with the lowest weighted average (least strongly agreed with) was that ‘in my community residential care facilities and designated seniors housing are located close to services and the rest of the community’. • The top three elements selected by survey respondents that they believe will ensure seniors are: affordable community support and health services (57%); adequate range of community support and health services (50%); and Residential care facilities and designated seniors housing that are located close to services and the rest of the community (50%). Shire of Serpentine Jarrahdale Facilities and Services • The top two community services and facilities used by survey respondents are: Community facilities such as halls and pavilions (48%) and the Mundijong Library (46%). • The top three most important aspects to ensure a community enables people to age well are: community support and health service, housing, and transportation; however, these important aspects are some of the lower performing aspects (6, 5, and 8 out of 8 respectively). Your vision for how to age well in your community • In their open-ended comments, survey respondents the top areas of concern for survey respondents were: housing and accommodation (26), access to transport (23), as well as social and community access (18), are the three main areas of concern for survey respondents. • In their open-ended comments, survey respondents top three ideas to ensure they are able to age well in their community related to housing and accommodation (21), social and community (19), and health (7).

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Section 1: Demographics Question 1: Which suburb do you live in [Please tick one] Survey respondents are most commonly from Byford (32%). FIGURE 1: SUBURB

32%

22%

11%

7% 6% 6% 5% 3% 2% 2% 1% 1% 1%

6% of survey respondents selected ‘Other’. When asked to specify they stated the following: • ‘recently moved from Serpentine to Baldivis Retirement Village’ • ‘Oldbury’ • ‘Peel Mandurah’ • ‘

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Question 2: I am completing this survey as a: A strong majority of survey respondents (92%) were residents of the Shire of Serpentine Jarrahdale. FIGURE 2: RESIDENCY OR CARER STATUS

92%

2% 1% 1% 3%

Resident of the Shire Visitor (a person who Carer (a person who Service provider (a Other (please of Serpentine regularly visits or cares for someone local organisation or describe) Jarrahdale works in the Shire of who lives in the Shire business that provides Serpentine Jarrahdale) of Serpentine services for people Jarrahdale) over 55 years old in the Shire of Serpentine Jarrahdale)

3% of survey respondents selected ‘Other’. When asked to specify they stated the following: • ‘Resident & Carer’ • ‘blank’ • ‘I'm also a carer for someone who lives in this shire’

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Question 3: What is your age? The majority (84%) of survey respondents are aged 60 years and above. The most common age bracket of survey respondents is 75-79 year (24%).

24%

21%

16% 15%

8% 6% 6%

2% 1% 1%

18 or 19-30 31-44 45-54 55-59 60-64 65 – 69 70–74 75-79 80+ under FIGURE 3: AGE

Question 4: What is your gender? The majority of survey respondents (70%) were female. FIGURE 4: GENDER

Prefer not to say 1%

Male Female 29% 70%

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Question 5: Do you identify as: Note: when also reviewing the demographic profile data in section 6.2.5 found at Appendix B, the data results for this question indicate that it appears a high proportion of survey respondents did not understand the definition of “Culturally and Linguistically Diverse background”. Therefore the data in this graph is unlikely to be accurate. FIGURE 5: CULTURAL BACKGROUND

69%

31%

0%

Neither or I prefer not to say Culturally and Linguistically Aboriginal or Torres Strait Diverse background Islander background

Question 6: Which of the below statements applies to you? Almost half (49%) of survey respondents live with their wife / husband / partner. However, just over one fifth (21%) of survey respondents live on their own. FIGURE 6: LIVING ARRANGEMENTS

49%

21% 15%

7% 7% 1%

I live with my I live on my own I live with my I live in a I live in Other (please wife / husband / family Retirement Residential Care describe) partner (i.e. children, Village (low or high- grandchildren, level care) sibling)

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7% of survey respondents selected ‘Other’. When asked to specify they stated the following: • ‘Live in Carer’ • ‘With adult son’ • ‘With wife in retirement village’ • ‘Serpentine Park Village on my own’ • ‘Own unit on daughters property’ • ‘With friends’

Section 2: Outdoor Spaces and Buildings Question 7: Please rate the following statements: Survey respondents were asked to rate a series of seven statements on a scale of strongly agree to strongly disagree. The statements are as follows: • There are enough green/open spaces that are well maintained and safe in my community. • Footpaths in my community are well connected, safe and wide enough for easy access for people of all abilities. • There is enough seating and shade in open spaces and parks in my community. • There are enough toilets in open spaces and parks that are well maintained and accessible. • Public buildings (e.g. community facilities, libraries, recreational centres) are easy to access and move around in (e.g. adequate door-width, ramps, steps, elevators etc.). • I feel safe when I am ‘out and about’ in my community. • Businesses (e.g. shops, banks, post office etc.) are easy to access and to move around in (e.g. adequate door-width, ramps, steps, elevators etc.).

Only three statements were more commonly disagreed with than agreed with. These statements were: the ‘footpaths in my community are well connected, safe and wide enough for easy access for people of all abilities’, ‘there is enough seating and shade in open spaces and parks in my community’ and ‘there are enough toilets in open spaces and parks that are well maintained and accessible’. A weighted average score for each of the statements was calculated for comparison between statements. Based on the survey responses for each statement a weighted average score out of 5 for each of the statements was determined (not applicable or I don’t know = 0, strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, strongly agree = 5). The statement with the highest weighted average (most strongly agreed with) was ‘I feel safe when I am ‘out and about’ in my community, while statement with the lowest weighted average (least strongly agreed with) was ‘there are enough toilets in open spaces and parks that are well maintained and accessible’.

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TABLE 1: LEVEL OF AGREEMENT WITH OUTDOOR SPACES AND BUILDINGS STATEMENTS BY WEIGHTED AVERAGES (OUT OF 5) WEIGHTED STATEMENT AVERAGE I feel safe when I am ‘out and about’ in my community. 3.49 / 5 Businesses (e.g. shops, banks, post office etc.) are easy to access and to move around in (e.g. adequate door-width, ramps, steps, elevators etc.). 3.43 / 5

Public buildings (e.g. community facilities, libraries, recreational centres) are easy to access and move around in (e.g. adequate door- width, ramps, steps, elevators etc.). 3.38 / 5

There are enough green/open spaces that are well maintained and safe in my community. 3.29 / 5

There is enough seating and shade in open spaces and parks in my community. 2.54 / 5

Footpaths in my community are well connected, safe and wide enough for easy access for people of all abilities. 2.48 / 5

There are enough toilets in open spaces and parks that are well maintained and accessible. 2.32 / 5

There are enough green/open spaces that are well maintained and safe in my community. The majority of survey respondents (53%) either agreed (45%) or strongly agreed (8%) with this statement. However, one quarter (25%) of survey respondents also disagreed (23%) or strongly disagreed (3%). FIGURE 7: LEVEL OF AGREEMENT- THERE ARE ENOUGH GREEN/OPEN SPACES

45%

21% 23%

8% 3% 1%

STRONGLY AGREE NEITHER AGREE DISAGREE STRONGLY NOT APPLICABLE AGREE NOR DISAGREE DISAGREE OR I DON'T KNOW

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Footpaths in my community are well connected, safe and wide enough for easy access for people of all abilities. The majority of survey respondents (51%) either disagreed (35%) or strongly disagreed (16%) with this statement. FIGURE 8: LEVEL OF AGREEMENT- FOOTPATHS IN MY COMMUNITY ARE WELL CONNECTED, SAFE AND WIDE

35%

28%

15% 16%

5% 1%

STRONGLY AGREE NEITHER AGREE DISAGREE STRONGLY NOT APPLICABLE AGREE NOR DISAGREE DISAGREE OR I DON'T KNOW

There is enough seating and shade in open spaces and parks in my community. No survey respondents ‘strongly agreed’ with this statement. Most commonly (44%) survey respondents either disagreed (36%) or strongly disagreed (8%) with the statement.

FIGURE 9: LEVEL OF AGREEMENT- THERE IS ENOUGH SEATING AND SHADE IN OPEN SPACES AND PARKS

36%

28%

21%

8% 8%

0%

STRONGLY AGREE NEITHER AGREE DISAGREE STRONGLY NOT APPLICABLE AGREE NOR DISAGREE DISAGREE OR I DON'T KNOW

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There are enough toilets in open spaces and parks that are well maintained and accessible. The majority of survey respondents (53%) either disagreed (44%) or strongly disagreed (9%) that there are enough toilets in open spaces and parks that are well maintained and accessible. Only one quarter agreed with this statement and no survey respondents strongly agreed with it. FIGURE 10: LEVEL OF AGREEMENT- THERE ARE ENOUGH TOILETS IN OPEN SPACES AND PARKS

44%

20% 19%

9% 9%

0%

STRONGLY AGREE NEITHER AGREE DISAGREE STRONGLY NOT APPLICABLE AGREE NOR DISAGREE DISAGREE OR I DON'T KNOW

Public buildings (e.g. community facilities, libraries, recreational centres) are easy to access and move around in (e.g. adequate door-width, ramps, steps, elevators etc.). The majority of survey respondents (62%) either agreed (58%) or strongly agreed (4%) that public buildings are easy to access and move around in.

FIGURE 11: LEVEL OF AGREEMENT- PUBLIC BUILDINGS ARE EASY TO ACCESS AND MOVE AROUND IN

58%

23%

9% 4% 4% 4%

STRONGLY AGREE NEITHER AGREE DISAGREE STRONGLY NOT APPLICABLE AGREE NOR DISAGREE DISAGREE OR I DON'T KNOW

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I feel safe when I am ‘out and about’ in my community. The majority of survey respondents (66%) either agreed (57%) or strongly agreed that (9%) that they feel safe when they are ‘out and about’ in their community. Only 14% of survey respondents disagreed with this statement. FIGURE 12: LEVEL OF AGREEMENT- I FEEL SAFE WHEN I AM ‘OUT AND ABOUT’ IN MY COMMUNITY 57%

17% 12% 9% 2% 2%

STRONGLY AGREE NEITHER AGREE DISAGREE STRONGLY NOT APPLICABLE AGREE NOR DISAGREE DISAGREE OR I DON'T KNOW

Businesses (e.g. shops, banks, post office etc.) are easy to access and to move around in (e.g. adequate door-width, ramps, steps, elevators etc.). The majority of survey respondents (63%) either agreed (58%) or strongly agreed (5%) that businesses are easy to access and to move around in. However, one fifth (20%) either disagreed (15%) or strongly disagreed (5%) with this statement. FIGURE 13: LEVEL OF AGREEMENT- BUSINESSES ARE EASY TO ACCESS AND TO MOVE AROUND IN

58%

17% 15%

5% 5% 0%

STRONGLY AGREE NEITHER AGREE DISAGREE STRONGLY NOT APPLICABLE AGREE NOR DISAGREE DISAGREE OR I DON'T KNOW

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Question 8: Considering your answers above, please select the top three (3) elements you believe will ensure outdoor spaces and buildings are appropriate for seniors: In this question survey respondents were asked to select the top three elements they believed would ensure outdoor spaces and buildings were appropriate for seniors. The elements were as follows: • Footpaths that are connected, safe and accessible • Adequate and accessible public toilets • Safety and security • Adequate seating and shade • Adequate and well-maintained green or open space • Accessible public buildings • Accessible businesses

The top three elements selected by survey respondents that they believe will ensure outdoor spaces and buildings are appropriate for seniors are: footpaths that are connected, safe and accessible (74%), adequate and accessible public toilets (56%) and safety and security (56%). FIGURE 14: ELEMENTS BELIEVED WILL ENSURE OUTDOOR SPACES AND BUILDINGS ARE APPROPRIATE FOR SENIORS 74%

56% 56%

33% 30% 27% 24%

Footpaths that Adequate and Safety and Adequate Adequate and Accessible Accessible are connected, accessible security seating and well-maintained public businesses safe and public toilets shade green or open buildings accessible space

Section 3: Transportation Question 9: Please rate the following statements: Survey respondents were asked to rate a series of eight statements on a scale of strongly agree to strongly disagree. The statements are as follows: • Roads in my community are well maintained with adequate signage and lighting. • Adequate parking is available at public venues in my community. • Public transport is accessible and affordable. • Bus stops in my community have clear signage, adequate seating and shelter. • There are sufficient pedestrian crossings that are easy to use in my community. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 76 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3 Document Title

• Walkways and cycle-ways in my community are well maintained with adequate lighting, seating and shelter. • There is sufficient access to vehicles that can carry mobility equipment. • Information on transport options is clear and easily accessible.

All statements, except for the statement that ‘there is adequate parking available at public venues in my community’ are more disagreed with than they are agreed with. A weighted average score for each of the statements was calculated for comparison between statements. Based on the survey responses for each statement a weighted average score out of 5 for each of the statements was determined (not applicable or I don’t know = 0, strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, strongly agree = 5). The statement with the highest weighted average (most strongly agreed with) was that there ‘is adequate parking available at public venues in my community’, while statement with the lowest weighted average (least strongly agreed with) was that ‘information on transport options is clear and easily accessible’.

TABLE 2: LEVEL OF AGREEMENT WITH TRANSPORT STATEMENTS BY WEIGHTED AVERAGES (OUT OF 5) WEIGHTED STATEMENT AVERAGE

Adequate parking is available at public venues in my community. 3.12 / 5

Roads in my community are well maintained with adequate signage and 2.72 / 5 lighting.

Walkways and cycle-ways in my community are well maintained with 2.13 / 5 adequate lighting, seating and shelter.

There are sufficient pedestrian crossings that are easy to use in my 2.10 / 5 community.

Bus stops in my community have clear signage, adequate seating and 2.08 / 5 shelter.

Public transport is accessible and affordable. 1.97 / 5

There is sufficient access to vehicles that can carry mobility equipment. 1.97 / 5

Roads in my community are well maintained with adequate signage and lighting. Almost half (47%) of survey respondents either disagreed (32%) or strongly disagreed (15%) that the roads in their community are well maintained with adequate signage and lighting. However, just over one third of survey respondents agreed (30%) or strongly agreed (4%) with this statement.

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FIGURE 15: LEVEL OF AGREEMENT- ROADS IN MY COMMUNITY ARE WELL MAINTAINED WITH ADEQUATE SIGNAGE AND LIGHTING

32% 30%

18% 15%

4% 1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Adequate parking is available at public venues in my community. The majority of survey respondents (52%) either agreed (47%) or strongly agreed (5%) that there is adequate parking available at public venues in their community. FIGURE 16: LEVEL OF AGREEMENT- ADEQUATE PARKING IS AVAILABLE AT PUBLIC VENUES IN MY COMMUNITY 47%

22% 16%

8% 5% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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Public transport is accessible and affordable. The majority of survey respondents (62%) disagreed (28%) or strongly disagreed (34%) with the statement that public transport is accessible and affordable. FIGURE 17: LEVEL OF AGREEMENT- PUBLIC TRANSPORT IS ACCESSIBLE AND AFFORDABLE

34%

28%

19%

10% 6% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Bus stops in my community have clear signage, adequate seating and shelter. The just under half of the survey respondents (49%) either disagreed (31%) or strongly disagreed (18%) with the statement that the bus stops in my community have clear signage, adequate seating and shelter. Only 18% of survey respondents agreed with this statement, and no-one strongly agreed.

FIGURE 18: LEVEL OF AGREEMENT - PUBLIC TRANSPORT IS ACCESSIBLE AND AFFORDABLE

31%

18% 18% 18% 14%

0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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There are sufficient pedestrian crossings that are easy to use in my community. Survey respondents most commonly disagreed (32%) with the statement that there are sufficient pedestrian crossings that are easy to use in my community. A total of 46% of survey respondents either disagreed (32%) or strongly disagreed (14%) with this statement.

FIGURE 19: LEVEL OF AGREEMENT- THERE ARE SUFFICIENT PEDESTRIAN CROSSINGS THAT ARE EASY TO USE

32%

22%

17% 15% 14%

0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Walkways and cycle-ways in my community are well maintained with adequate lighting, seating and shelter. The majority of respondents (52%) either disagreed (34%) or strongly disagreed (18%) with the statement that the walkways and cycle-ways in my community are well maintained with adequate lighting, seating and shelter. Only 16% agreed with the statement and no-one strongly agreed with the statement. FIGURE 20: LEVEL OF AGREEMENT- WALKWAYS AND CYCLE-WAYS IN MY COMMUNITY ARE WELL MAINTAINED

34%

20% 16% 18% 11%

0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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There is sufficient access to vehicles that can carry mobility equipment. Slightly more survey respondents (+7%) either disagree (18%) or strongly disagree (9%) with the statement there is sufficient access to vehicles that can carry mobility equipment, than agree (17%) or strongly agree (3%).

FIGURE 21: LEVEL OF AGREEMENT- THERE IS SUFFICIENT ACCESS TO VEHICLES THAT CAN CARRY MOBILITY EQUIPMENT

29%

24%

18% 17%

9%

3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Information on transport options is clear and easily accessible. Half of the survey respondents (50%) either disagreed (29%) or strongly disagreed (21%) that information on transport options is clear and easily accessible.

FIGURE 22: LEVEL OF AGREEMENT- INFORMATION ON TRANSPORT OPTIONS IS CLEAR AND EASILY ACCESSIBLE

29%

21% 18% 17% 14%

1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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Question 10: How do you usually get around in your community? The majority of survey respondent (63%) usually get around in their community by driving. FIGURE 22: USUAL TRANSPORT OPTIONS

63%

21%

6% 4% 2% 2% 1% 0%

I drive myself Gopher or Walk Public Community Driven by a Cycle Other (please mobility transport transport family describe) scooter member or friend

21% of survey respondents selected ‘Other’. When asked to specify the majority indicated that they usually use a combination of transport options. The combinations indicated, and the number of times mentioned are as follows: TABLE 3: ‘OTHER’ TRANSPORT TYPE FREQUENTLY USED

TRANSPORT TYPE NO.

Drive and walk 6

Drive and cycle 3

Drive and be driven by a family member 1

Drive, walk and community transport 1

Drive, walk and cycle 1

Drive, walk and public transport 1

Drive, walk, cycle, and be driven by a family member or 1 fi d Driven by a family member or friend, public transport, 1 d lk Public transport and Gopher 1

Walking frame and Gopher 1

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Question 11: Please indicate which of the following apply to you? (Please tick all that apply). Survey respondents were presented with twelve statements about transport options. They were asked to select all of the statements that applied to them. The statements were as follows: • I find it easy to drive around my community • Bus services are not regular or frequent • My nearest bus stop is a long way to walk • A car is expensive to maintain • I find it difficult to use public transport • Bus and taxi costs can be expensive • My bus stop does not have a seat • I’m unsure what transport services are available to me • I find it easy to use public transport • Finding people to take me places can be hard • I find getting onto buses difficult • I am unable to drive

The top three most selected statements were: • ‘I find it easy to drive around my community’ (82%) • ‘Bus services are not regular or frequent’ (45%) • ‘My nearest bus stop is a long way to walk’ (24%)

The three least selected statements were: • Finding people to take me places can be hard (7%) • I find getting onto buses difficult (6%) • I am unable to drive (5%)

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FIGURE 24: APPLICABLE TRANSPORT STATEMENTS 82%

45%

24% 23% 22% 21% 13% 13% 10% 7% 6% 5% can be hard to maintain I find getting take me places me take not have a seat I find it easy to Finding people to I’m unsure what My bus stop does can be expensive I find it difficult to A car is expensive is A car Bus and taxi costs transport services onto buses difficult are available to me use public transport use public transport regular or frequent I am unable to drive Bus services are not My nearest bus stop is a long way to walk I find it easy to drive around my community

Question 12: Considering your answers above, please select the top three (3) elements you believe will ensure transportation is appropriate for seniors: In this question survey respondents were asked to select the top three elements they believed would ensure transportation is appropriate for seniors. The elements were as follows: • Well maintained roads • Accessibility and affordability of public transport • Adequate lighting and signage • Adequate parking • Well maintained walkways and cycle-ways • Accessible forms of transport that can cater for mobility equipment • Clearly signed bus stops with adequate seating and shelter • Adequate pedestrian crossings • Clear and easily available information on transport

The top three elements considered to ensure transportation is appropriate for seniors are: well- maintained roads (54%), accessibility and affordability of public transport (51%) and adequate lighting and signage (35%).

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FIGURE 25: TOP ELEMENTS TO ENSURE TRANSPORTATION IS APPROPRIATE FOR SENIORS

54% 51%

35% 34% 34% 33%

18% 18% 15%

Section 4: Housing Question 13: Please rate the following statements: Survey respondents were asked to rate a series of seven statements on a scale of strongly agree to strongly disagree. The statements are as follows:

• The Shire of Serpentine Jarrahdale is a good place to grow old/retire in. • I can access the housing or accommodation that meets my needs. • There is a variety of affordable housing and accommodation options available for me to be able to stay in my community. • There is an adequate number of retirement villages and aged care facilities in my community to cater for people as they age. • I feel safe from injury in my home. • It is easy for older people to modify their homes if necessary. • Information on housing options is clear and easily accessible.

Three statements were more commonly agreed or strongly agreed with than disagreed or strongly disagreed with. These statements were: ‘the Shire of Serpentine Jarrahdale is a good place to grow old/retire in’, ‘I can access the housing or accommodation that meets my needs’, and ‘I feel safe from injury in my home’. A weighted average score for each of the statements was calculated for comparison between statements. Based on the survey responses for each statement a weighted average score out of 5 for each of the statements was determined (not applicable or I don’t know = 0, strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, strongly agree = 5).

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The statement with the highest weighted average (most strongly agreed with) was that ‘I feel safe from injury in my home’, while statement with the lowest weighted average (least strongly agreed with) was that ‘there is an adequate number of retirement villages and aged care facilities in my community to cater for people as they age’. TABLE 3: LEVEL OF AGREEMENT WITH HOUSING STATEMENTS BY WEIGHTED AVERAGES (OUT OF 5) WEIGHTED STATEMENT AVERAGE

I feel safe from injury in my home. 3.76

The Shire of Serpentine Jarrahdale is a good place to grow old/retire in. 3.61

I can access the housing or accommodation that meets my needs. 2.82

It is easy for older people to modify their homes if necessary. 2.67

There is a variety of affordable housing and accommodation options 2.01 available for me to be able to stay in my community.

Information on housing options is clear and easily accessible. 2.01

There is an adequate number of retirement villages and aged care 1.68 facilities in my community to cater for people as they age.

The Shire of Serpentine Jarrahdale is a good place to grow old/retire in. The majority of survey respondents (68%) either agreed (50%) or strongly agreed (18%) with the statement that the Shire of Serpentine Jarrahdale is a good place to grow old/retire in. Only 15% of survey respondents either disagreed (6%) or strongly disagreed (9%) with this statement.

FIGURE 26: LEVEL OF AGREEMENT- SHIRE OF SERPENTINE JARRAHDALE IS A GOOD PLACE TO GROW OLD/RETIRE

50%

18% 18%

9% 6% 0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON"T KNOW

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I can access the housing or accommodation that meets my needs. Survey respondents most commonly agreed (38%) with the statement I can access the housing or accommodation that meets my needs. However, just over one fifth (21%) of survey respondents either disagreed (16%) or strongly disagreed (5%) with this statement FIGURE 27: LEVEL OF AGREEMENT- I CAN ACCESS THE HOUSING OR ACCOMMODATION THAT MEETS MY NEEDS 38%

20% 16% 14%

6% 5%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON"T KNOW

There is a variety of affordable housing and accommodation options available for me to be able to stay in my community. Survey respondents most commonly responded that they either neither agreed nor disagreed (23%) with the statement ‘there is a variety of affordable housing and accommodation options available for me to be able to stay in my community’ or that the statement is not applicable/they don’t know (23%). Of those that did disagree or agree, the statement was more commonly disagreed with (20% disagree and 16% strongly disagree). FIGURE 28: LEVEL OF AGREEMENT- THERE IS A VARIETY OF AFFORDABLE HOUSING AND ACCOMMODATION OPTIONS

23% 23% 20%

16% 16%

3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON"T KNOW

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There is an adequate number of retirement villages and aged care facilities in my community to cater for people as they age. The majority of survey respondents (63%) either disagreed (30%) or strongly disagreed (33%) with the statement that there is an adequate number of retirement villages and aged care facilities in their community to cater for people as they are. Only 4% of survey respondents agreed with this statement and no-one strongly agreed. FIGURE 29: LEVEL OF AGREEMENT- THERE IS AN ADEQUATE NUMBER OF RETIREMENT VILLAGES AND AGED CARE FACILITIES IN MY COMMUNITY 33% 30%

20%

13%

4% 0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON"T KNOW

I feel safe from injury in my home. The majority of survey respondents agree (68%) with the statement that they feel safe from injury in their home. Only 5% of survey respondents either disagreed (4%) or strongly disagreed (1%) with the statement. FIGURE 30: LEVEL OF AGREEMENT- I FEEL SAFE FROM INJURY IN MY HOME

68%

16% 9% 4% 1% 1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON"T KNOW

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It is easy for older people to modify their homes if necessary. A marginally greater proportion (+2%) disagreed (27%) or strongly disagreed (5%) with the statement that it is easy for older people to modify their homes if necessary. Overall, an almost equal proportion of survey respondents either disagreed (27%), agreed (26%) or neither agreed nor disagreed (27%) with the statement. FIGURE 31: LEVEL OF AGREEMENT- IT IS EASY FOR OLDER PEOPLE TO MODIFY THEIR HOMES IF NECESSARY

27% 27% 26%

10%

5% 4%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON"T KNOW

Information on housing options is clear and easily accessible. Most commonly survey respondents neither agree nor disagree (33%) with the statement information on housing options is clear and easily accessible. Of those that did disagree or agree, the statement was more commonly disagreed with (19% disagree and 14% strongly disagree).

FIGURE 32: LEVEL OF AGREEMENT- INFORMATION ON HOUSING OPTIONS IS CLEAR AND EASILY ACCESSIBLE 33%

22% 19%

14% 11%

1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON"T KNOW

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Question 14: Considering your answers above, please select the top three (3) elements you believe will ensure housing is appropriate for seniors: In this question survey respondents were asked to select the top three elements they believed would ensure outdoor spaces and buildings were appropriate for seniors. The elements were as follows: • Adequate number of retirement villages and aged care facilities • Safety and security • Ability to modify their home to suit needs • Affordability of housing • Availability of a wide range of housing options • Clear and easily accessible information on housing

The top three elements selected by survey respondents that they believe will ensure housing is appropriate for seniors are: adequate number of retirement villages and aged care facilities (64%), safety and security (60%) and the ability to modify homes to suit needs (53%).

FIGURE 33: TOP ELEMENTS BELIEVED TO ENSURE HOUSING IS APPROPRIATE FOR SENIORS

64% 60% 53% 50%

39%

16%

Adequate number Safety and Ability to modify Affordability of Availability of a Clear and easily of retirement security home to suit housing wide range of accessible villages and aged needs housing options information on care facilities housing

Section 5: Respect and Inclusion Question 15: Please rate the following statements: Survey respondents were asked to rate a series of five statements on a scale of strongly agree to strongly disagree. The statements are as follows:

• I feel respected in my community. • I am regularly given the opportunity to be consulted on local issues in my community. • There is openness and acceptance in my community towards community members of diverse ages and backgrounds. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 90 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3 Document Title

• When accessing a service or business I am met by courteous and helpful staff. • My community publicly recognises and values the contribution of seniors in our community.

The majority of survey respondents either agreed or strongly agreed with all of the statements A weighted average score for each of the statements was calculated for comparison between statements. Based on the survey responses for each statement a weighted average score out of 5 for each of the statements was determined (not applicable or I don’t know = 0, strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, strongly agree = 5). The statement with the highest weighted average (most strongly agreed with) was that ‘when accessing a service or business I am met by courteous and helpful staff’, while statement with the lowest weighted average (least strongly agreed with) was that ‘I am regularly given the opportunity to be consulted on local issues in my community’. TABLE 5: LEVEL OF AGREEMENT WITH RESPECT AND INCLUSION STATEMENTS BY WEIGHTED AVERAGES (OUT OF 5) WEIGHTED STATEMENT AVERAGE When accessing a service or business I am met by courteous and 3.78 helpful staff. I feel respected in my community. 3.6

My community publicly recognises and values the contribution of seniors in our community. 3.33

There is openness and acceptance in my community towards community members of diverse ages and backgrounds. 3.32

I am regularly given the opportunity to be consulted on local issues in my community. 3.27

I feel respected in my community. The majority of survey respondents either agreed (56%) or strongly agreed (10%) with the statement I feel respected in my community.

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FIGURE 34: LEVEL OF AGREEMENT- I FEEL RESPECTED IN MY COMMUNITY 56%

23%

10% 6% 1% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

I am regularly given the opportunity to be consulted on local issues in my community. The majority of survey respondents either agreed (51%) or strongly agreed (4%) with the statement I am regularly given the opportunity to be consulted on local issues in my community. However, over one fifth (22%) of survey respondents either disagreed (19%) or strongly disagreed (3%) with this statement as well.

FIGURE 35: LEVEL OF AGREEMENT- I AM REGULARLY GIVEN THE OPPORTUNITY TO BE CONSULTED ON LOCAL ISSUES

51%

21% 19%

4% 3% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

There is openness and acceptance in my community towards community members of diverse ages and backgrounds. The majority (58%) of survey respondents either agreed (54%) or strongly agreed (4%) that there is openness and acceptance in their community towards community members of diverse ages and backgrounds. Only 5% of survey respondents either disagreed (4%) or strongly disagreed (1%) with this statement. Shire of Serpentine Jarrahdale – Ageing Well Strategy Appendices PAGE 92 Ordinary Council Meeting 19 August 2019 Attachment 10.4.1.3 Document Title

FIGURE 36: LEVEL OF AGREEMENT- THERE IS OPENNESS AND ACCEPTANCE IN MY COMMUNITY TOWARDS COMMUNITY MEMBERS OF DIVERSE AGES AND BACKGROUNDS

54%

29%

8% 4% 4% 1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

When accessing a service or business I am met by courteous and helpful staff. A clear majority of survey respondents (73%) either agreed (64%) or strongly agreed (9%) that they are met by courteous and helpful staff when accessing a service or business. Only 1% of survey respondents disagreed with this statement and no-one strongly disagreed FIGURE 37: LEVEL OF AGREEMENT- I AM MET BY COURTEOUS AND HELPFUL STAFF WHEN ACCESSING A SERVICE OR BUSINESS

64%

24%

9% 1% 0% 1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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My community publicly recognises and values the contribution of seniors in our community. Just over half of the survey respondents (52%) either agreed (47%) or strongly agreed (5%) that their community publicly recognises and values the contribution of seniors. However, over one third (36%) neither agreed nor disagreed. FIGURE 38: LEVEL OF AGREEMENT- MY COMMUNITY PUBLICLY RECOGNISES AND VALUES THE CONTRIBUTION OF SENIORS 47%

36%

5% 5% 7% 0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Question 16: Considering your answers above, please select the top three (3) elements you believe will ensure seniors are respected and included: In this question survey respondents were asked to select the top three elements they believed would ensure seniors are respected and included. The elements were as follows: • Inclusion and respectful treatment of seniors by community, staff and service providers • Opportunity to give feedback and participate in consultation • Acceptance and inclusion of people from diverse backgrounds • Recognition and value placed on seniors’ contributions to community

The top three elements selected by survey respondents that they believe will ensure seniors are respected and included are: the ‘inclusion and respectful treatment of seniors by community, staff and service providers’ (88%), ensuring ‘recognition and value placed on seniors’ contributions to community’ (82%) and the ‘opportunity to give feedback and participate in consultation’ (72%).

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FIGURE 39: TOP ELEMENTS BELIEVED TO ENSURE SENIORS ARE RESPECTED AND INCLUDED

88% 82% 72%

43%

Inclusion and Recognition and Opportunity to give Acceptance and respectful treatment value placed on feedback and inclusion of people of seniors by seniors’ participate in from diverse community, staff and contributions to consultation backgrounds service providers community

Section 6: Social Participation Question 17: Please rate the following statements: Survey respondents were asked to rate a series of five statements on a scale of strongly agree to strongly disagree. The statements are as follows:

• There are enough opportunities for me to participate in activities, events and clubs to support me socially. • The activities and events I wish to attend are accessible, conveniently located and held at suitable times. • There are opportunities for me to interact with other generations in my community. • There are initiatives in my community that include people who are, or are at risk of being, socially isolated. • Information about activities, events and clubs in my community is clear and easily accessible.

Survey respondents more commonly either agreed or strongly agreed with all of the statements A weighted average score for each of the statements was calculated for comparison between statements. Based on the survey responses for each statement a weighted average score out of 5 for each of the statements was determined (not applicable or I don’t know = 0, strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, strongly agree = 5). The statement with the highest weighted average (most strongly agreed with) was that ‘there are enough opportunities for me to participate in activities, events and clubs to support me socially, while statement with the lowest weighted average (least strongly agreed with) was that ‘there are initiatives in my community that include people who are, or are at risk of being, socially isolated’.

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TABLE 6: LEVEL OF AGREEMENT WITH SOCIAL PARTICIPATION STATEMENTS BY WEIGHTED AVERAGES (OUT OF 5) WEIGHTED STATEMENT AVERAGE There are enough opportunities for me to participate in activities, events 3.39 and clubs to support me socially. The activities and events I wish to attend are accessible, conveniently located and held at suitable times. 3.25

There are opportunities for me to interact with other generations in my community. 3.21

Information about activities, events and clubs in my community is clear and easily accessible. 3.16

There are initiatives in my community that include people who are, or are at risk of being, socially isolated. 2.47

There are enough opportunities for me to participate in activities, events and clubs to support me socially. The majority of survey respondents (60%) either agreed (49%) or strongly agreed (11%) with the statement that there are enough opportunities for me to participate in activities, events and clubs to support me socially. However, almost one quarter (24%) of survey respondents stated that they neither agreed nor disagreed with the statement. FIGURE 40: LEVEL OF AGREEMENT- THERE ARE ENOUGH OPPORTUNITIES TO PARTICIPATE IN ACTIVITIES, EVENTS AND CLUBS

49%

24%

11% 9% 5% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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The activities and events I wish to attend are accessible, conveniently located and held at suitable times. The majority of survey respondents (54%) either agreed (47%) or strongly agreed (7%) that the activities and events they wish to attend are accessible, conveniently located and held at suitable times. However, over one quarter (27%) of survey respondents stated that they neither agreed nor disagreed with the statement. FIGURE 41: LEVEL OF AGREEMENT- ACTIVITIES AND EVENTS I WISH TO ATTEND ARE ACCESSIBLE, CONVENIENTLY LOCATED AND HELD AT SUITABLE TIMES 47%

27%

12% 7% 7% 1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

There are opportunities for me to interact with other generations in my community. Just over half of survey respondents (52%) either agreed (47%) or strongly agreed (5%) with the statement there are opportunities for me to interact with other generations in my community. FIGURE 42: LEVEL OF AGREEMENT- THERE ARE OPPORTUNITIES FOR ME TO INTERACT WITH OTHER GENERATIONS IN MY COMMUNITY

47%

29%

8% 8% 5% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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There are initiatives in my community that include people who are, or are at risk of being, socially isolated. Survey respondents most commonly responded (40%) that they neither agreed nor disagreed with the statement that there are initiatives in my community that include people who are, or are at risk of being, socially isolated. However, when looking at the proportions of those who agreed/strongly agreed (23%) or disagreed/strongly disagreed (18%), slightly more survey respondents were in agreement with the statement. FIGURE 43: LEVEL OF AGREEMENT- THERE ARE INITIATIVES IN MY COMMUNITY THAT INCLUDE PEOPLE WHO ARE, OR ARE AT RISK OF BEING SOCIALLY ISOLATED

40%

19% 19% 13%

4% 5%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Information about activities, events and clubs in my community is clear and easily accessible. Half of all survey respondents (50%) either agreed (45%) or strongly agreed (5%) that information about activities, events and clubs in their community is clear and easily accessible. However, one fifth (20%) of survey respondents also disagreed (16%) or strongly disagreed (4%) with this statement. FIGURE 44: LEVEL OF AGREEMENT- INFORMATION ABOUT ACTIVITIES, EVENTS AND CLUBS IN MY COMMUNITY IS CLEAR AND EASILY ACCESSIBLE

45%

24%

16%

5% 4% 5%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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Question 18: Considering your answers above, please select the top three (3) elements you believe will ensure the social participation by seniors: In this question survey respondents were asked to select the top three elements they believed would ensure social participation for seniors. The elements were as follows: • Activities and events that are accessible and convenient • Adequate opportunities to participate in activities, events and clubs • Inclusion of people who are, or are at risk of being, socially isolated • Easily accessible information on events and activities • Opportunities for intergenerational interactions

The top three elements selected by survey respondents that they believe will ensure seniors are respected and included are ensuring: ‘activities and events are accessible and convenient’ (72%), ‘adequate opportunities to participate in activities, events and clubs’ (66%) and the ‘inclusion of people who are, or are at risk of being, socially isolated’ (62%). FIGURE 45: TOP ELEMENTS BELIEVED TO ENSURE SOCIAL PARTICIPATION BY SENIORS

72% 66% 62% 62%

31%

Activities and Adequate Inclusion of people Easily accessible Opportunities for events that are opportunities to who are, or are at information on intergenerational accessible and participate in risk of being, events and interactions convenient activities, events socially isolated activities and clubs

Question 19: From the options below, please tick the three (3) most important aspects to ensure activities and events in your community accommodate the needs of seniors: In this question survey respondents were asked to select the top three elements they believed would ensure activities and events in their community accommodate the needs of seniors. The elements were as follows: • Proximity to home • Ease of access (e.g. public transport options, parking etc.) • Choice of venue • Specific events for seniors • Cost • Scheduled during the day

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• Scheduled in the evening • Weekend events • Well publicised • Other (please describe)

The top four elements considered to ensure activities and events in the community are appropriate for seniors are: scheduled during the day (52%), cost (49%), proximity to home (48%) and ease of access (48%). FIGURE 46: IMPORTANT ASPECTS TO ENSURE ACTIVITIES AND EVENTS ACCOMMODATE THE NEEDS OF SENIORS

52% 49% 48% 48% 41% 34%

12% 8% 1% 1%

1% of survey respondents selected ‘Other’. When asked to specify they stated the following: • ‘Accessible venues and parking for larger vehicles carrying disabled passengers’

Section 7: Communication and Information Question 20: Please rate the following statements: Survey respondents were asked to rate a series of four statements on a scale of strongly agree to strongly disagree. The statements are as follows:

• In general, I am easily able to find information about the services, facilities and activities in my community. • Printed information is presented in clear and simple language using appropriate colours, design and word size. • I am able to access computers and the internet, at no or minimal charge, in public spaces. • I am comfortable getting information in a digital format e.g. internet, email etc.

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The majority of survey respondents either agreed or strongly agreed with all of the statements, except for the statement ‘I am able to access computers and the internet, at no or minimal charge, in public spaces. However, this statement was still more commonly agreed with than disagreed with. A weighted average score for each of the statements was calculated for comparison between statements. Based on the survey responses for each statement a weighted average score out of 5 for each of the statements was determined (not applicable or I don’t know = 0, strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, strongly agree = 5). The statement with the highest weighted average (most strongly agreed with) was that ‘I am comfortable getting information in a digital format e.g. internet, email etc.’, while statement with the lowest weighted average (least strongly agreed with) was that ‘I am able to access computers and the internet, at no or minimal charge, in public spaces’. TABLE 7: LEVEL OF AGREEMENT WITH COMMUNICATION AND INFORMATION STATEMENTS BY WEIGHTED AVERAGES (OUT OF 5) WEIGHTED STATEMENT AVERAGE I am comfortable getting information in a digital format e.g. internet, 3.53 email etc. Printed information is presented in clear and simple language using 3.44 appropriate colours, design and word size.

In general, I am easily able to find information about the services, 3.33 facilities and activities in my community.

I am able to access computers and the internet, at no or minimal charge, 2.45 in public spaces.

In general, I am easily able to find information about the services, facilities and activities in my community. The majority of survey respondents (56%) either agreed (49%) or strongly agreed (7%) with the statement ‘I am easily able to find information about the services, facilities and activities in my community. However, just under one fifth (19%) either disagreed (16%) or strongly disagreed (3%) with the statements.

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GRAPH 44: LEVEL OF AGREEMENT- I AM EASILY ABLE TO FIND INFORMATION ABOUT THE SERVICES, FACILITIES AND ACTIVITIES

49%

23% 16%

7% 3% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Printed information is presented in clear and simple language using appropriate colours, design and word size. The majority of survey respondents agreed (56%) with the statement that printed information is presented in clear and simple language using appropriate colours, design and word size; an additional 3% strongly agreed. Only 4% of survey respondents disagreed, and no-one strongly disagreed. FIGURE 47: LEVEL OF AGREEMENT- PRINTED INFORMATION IS PRESENTED IN CLEAR AND SIMPLE LANGUAGE 56%

33%

3% 4% 4% 0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

I am able to access computers and the internet, at no or minimal charge, in public spaces. Survey respondents most commonly neither agreed nor disagreed (33%) with the statement ‘I am able to access computers and the internet, as no or minimal charge in public spaces. Of those that did disagree or agree, the statement was more commonly agreed with (agreed 25% and strongly agreed 4%).

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FIGURE 48: LEVEL OF AGREEMENT- I AM ABLE TO ACCESS COMPUTERS AND THE INTERNET, AT NO OR MINIMAL CHARGE, IN PUBLIC SPACES

33%

25% 23%

12%

4% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

I am comfortable getting information in a digital format e.g. internet, email etc. Half of the survey respondents (50%) stated that they agreed that they are comfortable getting information in a digital format. An additional 18% of survey respondents also strongly agree with this statement. FIGURE 49: LEVEL OF AGREEMENT- I AM COMFORTABLE GETTING INFORMATION IN A DIGITAL FORMAT

50%

18% 16%

5% 5% 5%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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Question 21: Considering your answers above, please select the elements you believe will ensure communication and information is appropriate for seniors [Please tick all that apply] : In this question, survey respondents were asked to select all elements that they believed would ensure social participation for seniors. The elements were as follows: • Printed information is clear, simple and uses appropriate word size and design • Comfort with using and accessing digital information • Ease of access to computers and the internet in public spaces

The top element selected by survey respondents that they believe will ensure seniors are respected and included is having printed information using clear and simple words and appropriate word size and design (88%). FIGURE 50: ELEMENTS BELIEVED TO ENSURE COMMUNICATION AND INFORMATION IS APPROPRIATE FOR SENIORS

88%

63%

44%

Printed information is clear, Comfort with using and Ease of access to simple and uses accessing digital computers and the internet appropriate word size and information in public spaces design

Question 22: I obtain information about services and events that are available in the Shire of Serpentine Jarrahdale through [Please tick all that apply]: In this question, survey respondents were asked to select all of the ways they obtain information about services and events that are available in the Shire. The options were as follows: • The Examiner newspaper (local newspaper) • Word-of-mouth and / or friends or family • SJ Matters (email newsletter) • Shire of Serpentine Jarrahdale website • Posters / flyers • Seniors clubs and other groups • Social Media (e.g. Facebook, Twitter) • Noticeboards / signage • Radio • Television • Other (please describe)

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The top three ways that survey respondents obtain formation about services and events that are available in the Shire are: ‘The Examiner’ newspaper (local newspaper) (70%), word-of-mouth and / or family or friends (49%), and ‘SJ Matters’ (email newsletter) (44%). FIGURE 51: WAYS INFORMATION ABOUT SERVICES AND EVENTS THAT ARE AVAILABLE IN THE SHIRE IS OBTAINED 70%

49% 44% 40% 40% 30% 22% 9% 8% 4% 3% Radio Television signage newsletter) newspaper) Noticeboards / Posters / flyers other groups The Examiner newspaper (local SJ Matters (email Seniors clubs and Social Media (e.g. Facebook, Twitter) Jarrahdale website Shire of Serpentine or friends or family Word-of-mouth and / Other (please describe)

8% of survey respondents selected ‘Other’. The number next to the statement indicated how many times is was mentions. When asked to specify they stated the following: • SJ Crier (community booklet) (2) • Seniors Lifestyle Program • Library • Internet • ‘I cannot tick any of them as none of them let me know what's going on in the community’

Section 8: Civic Participation and Employment Question 23: Currently, I am actively involved in [Please tick all that apply]: In this question, survey respondents were asked to select what civic participation or employment activities they were currently involved with. The activities were as follows: • Volunteering and/or unpaid work • Full-time work • Part-time work • Casual work • Full-time and/or part-time study • Other (please describe)

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The majority of survey respondents were involved in volunteering and / or unpaid work (59%). While no survey respondents (0%) were involved in full-time and / or part-time study. FIGURE 52: CIVIC PARTICIPATION OR EMPLOYMENT ACTIVITES CURRENTLY INVOLVED WITH

59%

24%

15% 8% 5% 0%

Volunteering Full-time work Part-time work Casual work Full-time and / Other (please and / or unpaid or part-time describe) work study

24% of survey respondents selected ‘Other’. The number next to the statement indicated how many times it was mentions. When asked to specify they stated the following:

• Retired (5) • Carer (3) • Environmental initiatives • Medically unfit for work • Sport and fitness • Unemployed • None

Question 24: Please rate the following statements Survey respondents were asked to rate a series of six statements on a scale of strongly agree to strongly disagree. The statements are as follows:

• There are opportunities for me to participate in community groups, associations and Council matters. • Flexible and part-time employment options are available and workplaces value mature workers in my community. • Information about volunteering opportunities in my community is easy to find and accessible. • Information about training courses and programs is easy to find and accessible.

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• There are enough opportunities for me to participate in activities, events and clubs to meet my educational needs and gain new skills. • Seniors are treated as equal to younger workers in the workplace.

Two statements were more strongly disagreed with than agreed with. These statements were: flexible and part-time employment options are available and workplaces value mature workers in my community, and seniors are treated as equal to younger workers in the workplace. A weighted average score for each of the statements was calculated for comparison between statements. Based on the survey responses for each statement a weighted average score out of 5 for each of the statements was determined (not applicable or I don’t know = 0, strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, strongly agree = 5). The statement with the highest weighted average (most strongly agreed with) was that ‘there are opportunities for me to participate in community groups, associations and Council matters’, while statement with the lowest weighted average (least strongly agreed with) was that ‘seniors are treated as equal to younger workers in the workplace’. TABLE 8: LEVEL OF AGREEMENT WITH CIVIC PARTICIPATION AND EMPLOYMENT STATEMENTS BY WEIGHTED AVERAGES (OUT OF 5) WEIGHTED STATEMENT AVERAGE There are opportunities for me to participate in community groups, 3.53 associations and Council matters. Information about volunteering opportunities in my community is easy to find and accessible. 2.63

Information about training courses and programs is easy to find and accessible. 2.63

There are enough opportunities for me to participate in activities, events and clubs to meet my educational needs and gain new skills. 2.62

Flexible and part-time employment options are available and workplaces value mature workers in my community. 1.69

Seniors are treated as equal to younger workers in the workplace. 1.53

There are opportunities for me to participate in community groups, associations and Council matters. The majority of survey respondents (63%) either agreed (53%) or strongly agreed (10%) with the statement that ‘there are opportunities for me to participate in community groups, associations and Council matters’.

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FIGURE 53: LEVEL OF AGREEMENT- THERE ARE OPPORTUNITIES FOR ME TO PARTICIPATE IN COMMUNITY GROUPS, ASSOCIATIONS AND COUNCIL MATTERS

53%

26%

10% 5% 3% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Flexible and part-time employment options are available and workplaces value mature workers in my community. Survey respondents most commonly responded ‘not applicable or I don’t know’ (32%) to the statement that there are ‘flexible and part-time employment options available and workplaces value mature workers in my community’. However, of those that agreed or disagreed a much higher proportion (+24%) either disagreed (21%) or strongly disagreed (10%) with the statement. FIGURE 54: LEVEL OF AGREEMENT- FLEXIBLE AND PART-TIME EMPLOYMENT OPTIONS ARE AVAILABLE AND WORKPLACES VALUE MATURE WORKERS

32% 29%

21%

10% 7%

0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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Information about volunteering opportunities in my community is easy to find and accessible. Survey respondents most commonly neither agreed nor disagreed (31%) with the statement that ‘information about volunteering opportunities in my community is easy to find and accessible. However, or those who agreed or disagreed, a higher proportion (+12%) either agreed (28%) or strongly agreed (4%) with the statement.

FIGURE 55: LEVEL OF AGREEMENT- INFORMATION ABOUT VOLUNTEERING OPPORTUNITIES IS EASY TO FIND AND ACCESSIBLE

31% 28%

16% 16%

4% 4%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Information about training courses and programs is easy to find and accessible. Survey respondents most commonly neither agreed nor disagreed (40%) with the statement that ‘information about training courses and programs is easy to find and accessible’. However, of those who agreed or disagreed, a higher proportion (+6%) either agreed (24%) or strongly agreed (3%) with the statement than disagreed. FIGURE 56: LEVEL OF AGREEMENT- INFORMATION ABOUT TRAINING COURSES AND PROGRAMS IS EASY TO FIND AND ACCESSIBLE

40%

24%

15% 13%

6% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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There are enough opportunities for me to participate in activities, events and clubs to meet my educational needs and gain new skills. Survey respondents most commonly (36%) either agreed (32%) or strongly agreed (4%) with the statement that ‘there are enough opportunities for me to participate in activities, events and clubs to meet my educational needs and gain new skills. FIGURE 57: LEVEL OF AGREEMENT- THERE ARE ENOUGH OPPORTUNITIES FOR ME TO PARTICIPATE IN ACTIVITIES, EVENTS AND CLUBS TO MEET MY EDUCATIONAL NEEDS AND GAIN NEW SKILLS 32%

26%

17% 14%

6% 4%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Seniors are treated as equal to younger workers in the workplace. Survey respondents most commonly (38%) responded ‘not applicable or I don’t know’ to the statement ‘seniors are treated as equal to younger workers in the workplace. However, of those who agreed or disagreed, a higher proportion (+20%) either disagreed (15%) or strongly disagreed (15%) than agreed with the statement. FIGURE 58: LEVEL OF AGREEMENT- SENIORS ARE TREATED AS EQUAL TO YOUNGER WORKERS IN THE WORKPLACE

38%

22%

15% 15% 9%

1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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Question 25: Considering your answers above, please select the top three (3) elements you believe will ensure seniors are able to participate in civic life and employment: In this question, survey respondents were asked to select the top three (3) elements that they believed would ensure social participation for seniors. The elements were as follows: • Adequate opportunities to participate in community groups, associations and Council matters • Adequate opportunities to learn new skills and gain knowledge • Ease of access to information about volunteering opportunities • Ease of access to information about training courses and programs • Seniors are treated as equal to younger workers in the workplace • Availability of flexible and part-time employment options and workplaces value mature workers in my community

The top three elements selected by survey respondents that they believe will ensure seniors are: adequate opportunities to participate in community groups, associations and Council matters (63%); adequate opportunities to learn new skills and gain knowledge (45%); and ease of access to information about volunteering opportunities (43%). FIGURE 58: ELEMENTS BELIEVED TO ENSURE SENIORS ARE ABLE TO PARTICIPATE IN CIVIC LIFE AND EMPLOYMENT

63%

45% 43% 42% 40%

31%

Adequate Adequate Ease of access to Ease of access to Seniors are Availability of opportunities to opportunities to information about information about treated as equal to flexible and part- participate in learn new skills volunteering training courses younger workers time employment community and gain opportunities and programs in the workplace options and groups, knowledge workplaces value associations and mature workers in Council matters my community

Section 9: Community Support and Health Services Question 26: Please rate the following statements Survey respondents were asked to rate a series of eight statements on a scale of strongly agree to strongly disagree. The statements are as follows:

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• In my community there is adequate access to a range of community support and health services. • Community support and health services in my community are affordable. • Community support and health services in my community are conveniently located and accessible by all means of transport. • In my community residential care facilities and designated seniors housing are located close to services and the rest of the community. • In my community it is easy for people to access community support and health services in their homes. • I am aware of the range of community services available to seniors in the Shire. • Information about community support and health services in my community is clear and easily accessible. • Community support and health services staff are respectful towards seniors.

Of the eight statements, the only statement that is more disagreed with than agreed with is that ‘residential care facilities and designated seniors housing are located close to services and the rest of the community’. A weighted average score for each of the statements was calculated for comparison between statements. Based on the survey responses for each statement a weighted average score out of 5 for each of the statements was determined (not applicable or I don’t know = 0, strongly disagree = 1, disagree = 2, neither agree nor disagree = 3, agree = 4, strongly agree = 5). The statement with the highest weighted average (most strongly agreed with) was that ‘in my community there is adequate access to a range of community support and health services’, while statement with the lowest weighted average (least strongly agreed with) was that ‘in my community residential care facilities and designated seniors housing are located close to services and the rest of the community’. TABLE 9: LEVEL OF AGREEMENT WITH COMMUNITY SUPPORT AND HEALTH SERVICES STATEMENTS BY WEIGHTED AVERAGES (OUT OF 5) WEIGHTED STATEMENT AVERAGE In my community there is adequate access to a range of community support and health 3.19 services. Community support and health services in my community are affordable. 2.90

Community support and health services in my community are conveniently located and accessible by all means of transport. 2.83

Community support and health services staff are respectful towards seniors. 2.80

I am aware of the range of community services available to seniors in the Shire. 2.61

Information about community support and health services in my community is clear and easily accessible. 2.36

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In my community it is easy for people to access community support and health services in their homes. 2.33

In my community residential care facilities and designated seniors housing are located close to services and the rest of the community. 1.84

In my community there is adequate access to a range of community support and health services. Half of the survey respondents (50%) either agreed (41%) or strongly agreed (9%) that there is adequate access to a range of community support and health services. FIGURE 59: LEVEL OF AGREEMENT- THERE IS ADEQUATE ACCESS TO A RANGE OF COMMUNITY SUPPORT AND HEALTH SERVICES

41%

27%

14% 9% 8%

1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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Community support and health services in my community are affordable. Survey respondents most commonly (41%) either agreed (38%) or strongly agreed (3%) that community support and health services in my community are affordable. FIGURE 60: LEVEL OF AGREEMENT- COMMUNITY SUPPORT AND HEALTH SERVICES IN MY COMMUNITY ARE AFFORDABLE

38% 34%

14% 10%

3% 1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

In my community residential care facilities and designated seniors housing are located close to services and the rest of the community. Survey respondents most commonly (38%) either agreed (34%) or strongly agreed (4%) that residential care facilities and designated seniors housing are located close to services and the rest of the community. However, over one quarter (29%) of survey respondents also either disagreed (25%) or strongly disagreed (4%) with this statement. FIGURE 61: LEVEL OF AGREEMENT- RESIDENTIAL CARE FACILITIES AND DESIGNATED SENIORS HOUSING ARE LOCATED CLOSE TO SERVICES AND THE REST OF THE COMMUNITY

34%

25% 24%

8% 4% 4%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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In my community residential care facilities and designated seniors housing are located close to services and the rest of the community. The majority of survey respondents (52%) either disagreed (29%) or strongly disagreed (23%) that residential care facilities and designated seniors housing are located close to services and the rest of the community. Only 12% of survey respondents either agreed (9%) or strongly agreed (3%) with this statement. FIGURE 62: LEVEL OF AGREEMENT- COMMUNITY RESIDENTIAL CARE FACILITIES AND DESIGNATED SENIORS HOUSING ARE LOCATED CLOSE TO SERVICES AND THE REST OF THE COMMUNITY

29%

23%

19% 19%

9%

3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

In my community it is easy for people to access community support and health services in their homes. Survey respondents most commonly (30%) either agreed (29%) or strongly agreed (1%) that it is easy for people to access community support and health services in their homes. However, almost one quarter (23%) also either disagreed (16%) or strongly disagreed (7%) with this statement. FIGURE 63: LEVEL OF AGREEMENT- IT IS EASY FOR PEOPLE TO ACCESS COMMUNITY SUPPORT AND HEALTH SERVICES IN THEIR HOMES

29%

24% 23%

16%

7%

1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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I am aware of the range of community services available to seniors in the Shire. Survey respondents most commonly (36%) neither agreed nor disagreed with the statement ‘I am aware of the range of community services available to seniors in the Shire. However, of those that agreed or disagreed that statement was more commonly agreed with (+7%). FIGURE 64: LEVEL OF AGREEMENT- I AM AWARE OF THE RANGE OF COMMUNITY SERVICES AVAILABLE TO SENIORS IN THE SHIRE

36%

27%

17% 14%

4% 1%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Information about community support and health services in my community is clear and easily accessible. Survey respondents most commonly (35%) neither agreed nor disagreed with the statement ‘information about community support and health services in my community is clear and easily accessible.’ However, of those who agreed or disagreed, a slightly higher proportion (+2%) either agreed (20%) or strongly disagreed (3%) than agreed with the statement. FIGURE 65: LEVEL OF AGREEMENT- I AM AWARE OF THE RANGE OF COMMUNITY SERVICES AVAILABLE TO SENIORS IN THE SHIRE

35%

20% 20%

14%

7% 3%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

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Community support and health services staff are respectful towards seniors. No survey respondents either disagreed or strongly disagreed with the statement ‘community support and health services staff are respectful towards seniors’. The majority of survey respondents (53%) either agreed (49%) or strongly agreed (4%) with the statement. FIGURE 66: LEVEL OF AGREEMENT- COMMUNITY SUPPORT AND HEALTH SERVICES STAFF ARE RESPECTFUL TOWARDS SENIORS

49%

26% 20%

4% 0% 0%

STRONGLY AGREE NEITHER DISAGREE STRONGLY NOT AGREE AGREE NOR DISAGREE APPLICABLE DISAGREE OR I DON'T KNOW

Question 27: Considering your answers above, please select the top three (3) elements you believe will ensure health and community support services are appropriate for seniors: In this question, survey respondents were asked to select the top three (3) elements that they believed would access to health and community support services for seniors. The elements were as follows: • Adequate range of community support and health services • Affordable community support and health services • Conveniently located and accessible community support and health services • Residential care facilities and designated seniors housing that are located close to services and the rest of the community • Ease of access to community support and health services in their homes • Ease of access to information about community support and health services • Community support and health services staff that are respectful towards older people

The top three elements selected by survey respondents that they believe will ensure seniors are: affordable community support and health services (57%); adequate range of community support and health services (50%); and Residential care facilities and designated seniors housing that are located close to services and the rest of the community (50%).

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FIGURE 67: ELEMENTS BELIEVED TO ENSURE SENIORS ARE ABLE ACCESS COMMUNITY SUPPORT AND HEALTH SERVICES 57%

50% 50%

43%

31% 30% 24%

Affordable Adequate rangeResidential care Ease of access Community Conveniently Ease of access community of community facilities and to community support and located and to information support and support and designated support and health services accessible about health services health services seniors housing health services staff that are community community that are located in their homes respectful support and support and close to towards older health services health services services and people the rest of the community

Section 10: Shire of Serpentine Jarrahdale Facilities and Services Question 28: Which of the following Shire of Serpentine Jarrahdale facilities and services do you currently use? [Please select the top three] In this question survey respondents were asked to select all of the facilities and services they currently use. The services and facilities were as follows: • Mundijong Library • Community facilities such as halls and pavilions • Sporting fields • Parks and Reserves • Serpentine Jarrahdale Community Recreation Centre • SJ Seniors Lifestyle Program • Shire Community Bus

The top two community services and facilities used by survey respondents are: Community facilities such as halls and pavilions (48%) and the Mundijong Library (46%).

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FIGURE 68: SHIRE OF SERPENTINE JARRAHDALE SERVICES AND AMENIETIES USED

48% 46% 42% 42%

23% 22%

9%

Community Mundijong Parks and Serpentine Shire SJ Seniors Sporting fields facilities such Library Reserves Jarrahdale Community Lifestyle as halls and Community Bus Program pavilions Recreation Centre

Question 29: Please rank from 1 to 8 what you think is most important in ensuring a community enables people to age well [1 = most important and 8 = least important] In this question survey respondents were asked to rank from one to eight what aspects they think are most important in ensuring a community enables people to age well. In this ranking one was the most important while eight was the least important. The aspects were as follows: • Community Support and Health Services • Housing • Transportation • Respect and Social Inclusion • Social Participation • Communication and Information • Civic Participation and Employment • Outdoor Spaces and Buildings In order to determine which aspect had the overall highest rating a weighted average score was determined. Based on the survey responses for each statement a weighted average score out of 8 for each of the statements was determined. The weighting has been allocated so that the most important (1) category is given the highest weight (8), the least important category (8) has been given the lowest weight (1). The top three most important aspects to ensure a community enables people to age well are: community support and health service, housing, and transportation.

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FIGURE 69: IMPORTANCE OF ASPECTS TO ENSURE A COMMUNITY ENABLES PEOPLE TO AGE WELL

Community Support 5.87 and Health Services

Housing 5.80

Transportation 5.69

Respect and 4.61 Social Inclusion

Social Participation 4.56

Communication 4.34 and Information Civic Participation 2.92 and Employment Outdoor Spaces 2.85 and Buildings

In order to provide further insights into the data a ranking of the current performance of these eight categories was determined. The ranking for each of these categories was determined by taking the weighted averaged for each of the statements about each section in the survey. For example, Section 2: Outdoor Spaces and Places survey respondents were asked to rate a series of seven statements on a scale of strongly agree to strongly disagree. The weighted averages of each of these statements was then averaged to determine an overall section rating. These ratings were then compared across each aspect to determine a performance ranking across each aspect in order to compare the current performance of each of these eight aspects to their importance.

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The performance ranking and importance ranking for each aspect are detailed in the table below. As can be seen in the table below the top three performing aspects (respect and inclusion, communication and information, and social participation) are ranked lower in regards to importance (4, 6, and 5 out of 8 respectively). However, the top three important aspects (community support and health services, housing, and transport) are some of the lower performing aspects (6, 5, and 8 out of 8respectively). TABLE 10: PERFORMANCE VERSUS IMPORTANCE RATING OF ASPECTS TO ENSURE A COMMUNITY ENABLES PEOPLE TO AGE WELL

ASPECT PERFORMANCE RANKING IMPORTANCE RANKING

RESPECT AND INCLUSION 1 4

COMMUNICATION AND INFORMATION 2 6

SOCIAL PARTICIPATION 3 5

OUTDOOR SPACES AND BUILDINGS 4 8

HOUSING 5 2

COMMUNITY SUPPORT AND HEALTH 6 1 SERVICES CIVIC PARTICIPATION AND EMPLOYMENT 7 7

TRANSPORT 8 3

Section 10: Your vision for how to age well in your community Question 30: What are you most concerned about when thinking about ageing and getting older? (Open-ended) In this open-ended question survey respondents were asked to comment on what they are most concerned about when thinking about ageing and getting older. A total of 61 survey respondents provided a comment for this question.

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FIGURE 70: WORD CLOUD OF OPEN-ENDED RESPONSES- WHAT ARE YOU MOST CONCERNED ABOUT WHEN THINKING ABOUT AGEING AND GETTING OLDER?

The top areas of concern for survey respondents were: housing and accommodation (26), access to transport (23), as well as social and community access (18) are the three main areas of concern for survey respondents. The key areas of focus for these concerns were: Housing and accommodation: • Access to retirement centres or villages • Being able to age at home Access to transport: • Lack of access to public transport • Access to safe transport Social and community access: • Loneliness, or a loss of contact and connection with family and friends • Maintaining access to community and social activities

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In order to provide insights into this data, the comments were coded based on the topics or themes covered by the comment. Some comments were coded to two or more themes as the comment covered two or more topics. The table below shows the overall theme that the comment fit within and the specific focus of the theme.

TABLE 11: CONCERNS WHEN THINKING ABOUT AGEING AND GETTING OLDER THEME FOCUS NUMBER

Access to retirement centres or villages 16 Being able to age at home Housing and 7 accommodation (26) Having to move 2

Access to nursing homes 1

Lack of access to public transport 10

Transport (23) Safe transport 8

Losing drivers licence 5 Loneliness / A loss of contact and connection with 6 family and friends

Maintaining access to community and social activities 6 Social and community (18) Lack of support network 4

Change of SSJ from rural to urban 1

Not being able to care for or allowed to have pets 1

Access to health services 8 Health (15) Maintaining health and fitness 7

Cost of living 5 Finances (6) Unable to find employment due to age 1 Navigating forms and services available 3 Communication about and Availability of public services and amenities (public access of services and 1 amenities (5) toilets) Communication 1

Break-ins 1 Safety and security (2) Anti-social behaviour 1

Lack of ability to care for dependents 1 Independence (2) Loss of independence 1

Nothing (1) Nothing 1

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Question 31: Please share some of your ideas for how to ensure you are able to age well in your community (Open-ended) In this open-ended question, survey respondents were asked to share their ideas for how to ensure they are able to age well in their community. A total of 50 survey respondents provided a comment. FIGURE 71: WORD CLOUD OF OPEN-ENDED RESPONSES- IDEAS FOR HOW TO ENSURE YOU ARE ABLE TO AGE WELL IN YOUR COMMUNITY

In order to provide insights into this data, the comments were coded based on the topics or themes covered by the comment. Some comments were coded to two or more themes as the comment covered two or more topics. The table below shows the overall theme that the comment fit within and the specific focus of the theme The top three ideas to ensure they are able to age well in their community related to housing and accommodation (21), social and community (19), and health (7). The key areas of focus for these themes were: Housing and accommodation: • Improve the ability to age in place (affordable home help, meals on wheels, allied health) • Access to high-quality retirement villages Social and community: • Access to affordable social activities • Have a strong support network (family, friends, neighbours, church and community) Health: • Maintain physical and mental health • Have access to affordable health services

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TABLE 12: IDEAS FOR HOW TO ENSURE YOU ARE ABLE TO AGE WELL IN YOUR COMMUNITY THEME FOCUS NUMBER Improve ability to age in place (affordable home help, meals on 9 wheels, allied health services) Housing and accommodation (21) Access to high-quality retirement villages 8

Affordable seniors living 2

Seniors accommodation close to amenities 1 Access to high-quality nursing homes 1

Access to affordable social activities 11 Social and community Strong support network (family, friends neighbours, church and 6 (19) community)

Engage in volunteering 1

Engage with seniors clubs 1

Maintain physical and mental health 7 Health (11) Access to affordable health services 4

Improve crosswalks and footpaths 4 Access to swimming pool Shire amenities and 2 facilities (9) Improve and maintain Shire facilities 2

Develop the unique character of the Shire- celebrate its' past 1

Improve access to transport 7 Transport (8) Improve transport access for those with special needs 1

Currently happy with Council endeavours 2 Sentiment (3) Generally unhappy 1 Improve communication about what is available Communication (3) 3

Safety (2) Improve the safety and security of the areas 2

Appendix F – Advisory Network Group Forum Detailed Findings Overview A total of 10 people participated in the ANG Forum on November 22, 2018. A total of six community members participated in the ANG Forum: • Margaret Ward;

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• Lois Fenton; • Fred McGann; • Joan McGann; • Robert Hollingsworth; • Pamela Hollingsworth. Four Shire of Serpentine Jarrahdale staff members also participated in the ANG Forum: • Kylie Shailer - PA to Deputy CEO / Director Community Services • Lisa Keys - Manager Library Services • Helen Sarcich - Deputy CEO / Director Community Services • Sarah Farrance - Coordinator Community Development Key Findings Each person was given a worksheet that outlined the focus areas, draft recommendations and draft strategies. Forum participants were then able to indicate whether they strongly agreed, agreed, neither agreed nor disagreed, disagreed or strongly disagreed with each draft strategy. Participants were also able to make any further comments in relation to each focus area. All strategies were either agreed with or strongly agreed with by the majority of ANG Forum participants. The focus area Outdoor Spaces and Buildings has strategies with the highest level of agreement, with all ANG participants strongly agreeing with three out of the six strategies outlined in this focus area. Of the ten total attendees 6 Ageing Well Strategy Worksheets were completed. The responses from the worksheets are detailed below

Outdoor Spaces and Buildings

Draft Draft Strategies Level of agreement Recommendation

Review quantity, locations and orientation 6/6 strongly agree with of disabled car park bays. this strategy.

Review and create Signage Policy to 6/6 strongly agree with improve communication of facilities and this strategy. services in the Shire. Advocate for the principles of universal Improve connectivity, accessibility and design when planning quality of footpath networks for older 6/6 strongly agree with for outdoor spaces and pedestrians, gopher users, cyclists and this strategy. buildings. those in wheelchairs.

Ensure that all new and existing public 5/6 strongly agree with spaces and buildings are fully wheelchair this strategy. accessible and in line with universal design 1/6 agrees with this principles. strategy.

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3/6 strongly agree with Implement program of improving, or this strategy. creating, rest areas that align with universal design standards. 3/6 agree with this strategy.

• Toilets are needed, especially in parks. Promote where public toilets are in the Shire and in which shopping centres. Additional There is something known as public toilet tourism. Comments: • Who will the Shire to advocating too? • Option for a dedicated seniors centre- drop in appointments

Transportation

Draft Draft Strategies Level of agreement Recommendation

Improve the accessibility of the Shire of 4/6 strongly agree with Serpentine Jarrahdale community bus this strategy 2/6 agree with this strategy.

Explore options for how to establish a 3/6 strongly agree with volunteer community transport program for this strategy. those in low public transport areas or outside of public transport areas to key 3/6 agree with this central locations. strategy. Facilitate and advocate for improved Facilitate ‘Seniors Beyond Driving’ 4/6 strongly agree with connectivity between workshops. this strategy places through the provision of a variety of 2/6 agree with this transport options for strategy. older people. Increase seating and shade at public 4/6 strongly agree with transport stops. this strategy 2/6 agree with this strategy.

Advocate for the extension of, and 5/6 strongly agree with increase in frequency, of public transport this strategy. routes in higher density areas or near 1/6 agree with this retirement living. strategy.

• Explore the possibility of having community notice boards at public transport stops re: communication focus area • Can general bus stops be used by the Shire bus or Additional volunteer transport program, OR is that from people’s Comments: homes? • Home and community care service providers offer transport. • The step on the community buss is too high, and there is no capacity for storing wheelchairs / walkers

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Housing Draft Draft Strategies Level of agreement Recommendation

Advocate for increasing the provision of 5/6 strongly agree with affordable seniors housing collocated with this strategy. services and amenities 1/6 agree with this strategy. Advocate for the Encourage universal design principles in 5/6 strongly agree with provision of more local building design requirements and this strategy. accessible and provide information on how to access 1/6 neither agrees nor affordable housing support to modify homes. options that enable disagreed with this ‘ageing-in-place.’ strategy. Explore alternative housing and urban 6/6 strongly agree with planning models to accommodate the this strategy. changing needs of older people.

• Ideas workshop from Independent Living e.g. on how to change houses of plan design suitable house accessibility and use. • Rural living- aged care e.g. retirement villages with paddocks, large vegetable gardens in a rural setting (may suit retiring farmers) Additional • Intergenerational accommodation areas Comments: • Different stages of life accommodation e.g. Coolibah in Mandurah • Need respite options • Companies need to purchase enough land ASAP to get on with it. • Need to add ‘Independent Living with access to higher care when needed’

Respect and Inclusion

Draft Draft Strategies Level of agreement Recommendation

Promote and provide community events 5/6 strongly agree with and activities that are inclusive of older this strategy. Continue to foster people from all backgrounds. inclusion and 1/6 agree with this positive engagement strategy. with older people in the Shire Facilitate connections between local 4/6 strongly agree with schools and Seniors groups to encourage this strategy. intergenerational knowledge sharing. 2/6 agree with this strategy.

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Foster engagement by seniors in local 4/6 strongly agree with planning and decision-making. this strategy. 2/6 agree with this strategy.

• Encourage schools to develop volunteer program for seniors to combine links to Focus Area: Civic Participation and employment. • Childcare or Kindy school visits to senior events and Additional retirement homes. Comments: • ‘Foster engagement by seniors in local planning and decision-making.’- yes definitely

Social Participation

Draft Draft Strategies Level of agreement Recommendation

Continue to deliver community events and 5/6 strongly agree with activities that are accessible to and this strategy. inclusive of older people. 1/6 agree with this strategy.

Continue to offer a Explore options for how to provide ‘ride 4/6 strongly agree with diverse range of share’ or community transport for older this strategy. affordable activities for people to and from Shire events and 2/6 agree with this older people within the activities. Shire. strategy. Explore options for how to improve 5/6 strongly agree with participation by those at risk of social this strategy. isolation. 1/6 agree with this strategy.

• Can the shire have direct conversation with individual groups to address participation? • Raise awareness with businesses and community event providers of accessibility, dementia friendly, disability Additional awareness. Comments: • Training for Shire staff and businesses owners. • Living Libraries programs are good. Oral history program. • ‘Explore options for how to improve participation by those at risk of social isolation.’ – yes definitely

Communication and Information

Draft Draft Strategies Level of agreement Recommendation

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Provide ICT workshops, or activities that 5/6 strongly agree with promote ICT skills, for older people within this strategy. the Shire. 1/6 agree with this strategy.

Collaborate with older people to develop a 4/6 strongly agree with guide for how to ensure the Shire’s this strategy. communications materials meet the needs 2/6 agree with this and interests of this age group. Continue to ensure strategy. information and communications Create a ‘one-stop-shop’ source of 5/6 strongly agree with respond to the needs of information in both a virtual and hard copy this strategy. format – e.g. Seniors newsletter. older people in the 1/6 agree with this Shire. strategy. Build older people’s skills and knowledge in Partner with local retail centres to create 4/6 strongly agree with use of Information Shire notice boards. this strategy. Communication 2/6 agree with this Technologies. strategy.

In Shire communications, display key 3/6 strongly agree with information in other languages that are this strategy. more frequently spoken within the Shire. 2/6 agree with this strategy. 1/6 neither agrees nor disagrees with this strategy.

• Community resource centre and library can and do offer ICT events and support. Additional • Info to be provided online with appropriate standards- e.g. Comments: font, colours, etc. • Partner with local retail centres to create Shire notice boards- and at bus stops

Civic Participation and Employment

Draft Draft Strategies Level of agreement Recommendation

Facilitate higher levels Advocate for the retention of older people 4/5 strongly agree with of volunteerism in in employment in the Shire. this strategy community. 1/5 agree with this strategy35

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Advocate for the Explore options for the creation of a skills 4/6 strongly agree with retention of older program that match the skills of retirees / this strategy. people in employment older people with volunteer opportunities in in the Shire. 2/6 agree with this the Shire. strategy.

Promote volunteering opportunities to 4/6 strongly agree with older people through targeted this strategy. communication strategies that are 1/6 agree with this accessible to this demographic. strategy. 1/6 neither agrees nor disagrees with this strategy.

Facilitate a local campaign focused on 3/6 strongly agree with ‘respect in the workplace.’ this strategy. 3/6 agree with this strategy.

Develop age-friendly employment policies 4/6 strongly agree with and benefits for older people employed by this strategy. the Shire. 2/6 agree with this strategy.

Deliver a series of ‘come and try’ activities 5/6 strongly agree with where volunteers (older or younger this strategy. residents) run activities for older people 1/6 agree with this based on a skill that they have. strategy.

• Civic participation and employment includes volunteers. Additional Promote Volunteer Resource Centre- Peel (or develop a SJ Comments: group). • Have a session on volunteering like City of Armadale do. • Civic participation can be ‘at an event‘ or ‘group’ do not have to be a volunteer.

Community Support and Health Services

Draft Draft Strategies Level of agreement Recommendation

Undertake an audit of existing community 4/6 strongly agree with support and health services in the Shire. this strategy. Advocate for access by older people to quality 2/6 agree with this community support and strategy. health services across the whole Shire. In response to audit, explore options for 5/6 strongly agree with how to establish a network of service this strategy. providers and local businesses who 1/6 agree with this collaborate on the planning and delivery of strategy.

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services which support older residents in the Shire.

Advocate for the delivery of workshops on 5/6 strongly agree with what services are available to older people this strategy. in the Shire and how to apply for these 1/6 agree with this services. strategy.

Explore options for how to establish a 4/6 strongly agree with database of volunteers who are willing to this strategy. assist older residents with housing and 2/6 agree with this living needs. strategy.

Advocate for health professionals (e.g. 3/6 strongly agree with medical doctors, pharmacists, podiatrists, this strategy. optometrists etc.) to regularly visit more rural areas of the Shire in ‘pop-up’ health 3/6 agree with this centres. strategy.

• Options for remaining healthy: gardening / garden clubs, Byford fitness group- fund interaction exercise, bowling club, yoga, pilates. • Promote healthy eating, grown own food, SJ Food and Farm alliance. • Alternative health providers- reiki, naturopaths. Additional • Promote neighbourhood watch as a ‘Bee a good neighbour” Comments: not just a safety/ crime prevention. Keep an eye out / have you seen them recently, all ok, not collapsed. • ‘Explore options for how to establish a database of volunteers who are willing to assist older residents with housing and living needs.’- will need to look into insurances, etc.

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Appendix G- Promotion and Marketing Materials

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Appendix H- Transperth Public Transport Map 8

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