Sault College Business Plan 2013/14

www.saultcollege.ca Sault College Business Plan 2013/14

Contents

2 Introduction

2 Our Vision, Mission and Values

2 Strategic Plan 2010-2015

3 Outcome 1: Enhancing Our Programs

14 Outcome 2: Investing in Our People

20 Outcome 3: Connecting with Our Community Partners

24 Outcome 4: Building a New College (Place)

28 Operating Budget

33 Glossary of Terms

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 1 Communication Introduction We encourage the active and honest sharing of ideas and information. Sault College is a student-first, regionally-focused College uniquely poised to serve our students in a supportive learning environment Collaboration that prepares for future success and meaningful contributions to our We promote teamwork and participatory decision-making. provincial economy. As Sault College expands to meet the growing Eco-conscious needs of today’s students and society, it is important for us to map We respect the environment and will use an eco-conscious approach in out the steps needed to reach the results necessary. all that we do. Our business plan reflects the action items we will take to reach Partnerships our goals of being a student-centred and progressive learning We are committed to making the community better through positive organization. We are proud to be located in Sault Ste. Marie and impact on local organizations. are deeply committed to the Northern region. With a $158 Inclusive million overall annual economic impact (CQI 2012), Sault College is We will be accessible to those who want to learn with us. a major contributor to the livelihood of the region and committed to its economic development. Working together, our College is rising to Innovative the challenge of becoming the pre-eminent student-centered post- We will work effectively across disciplines to embrace new approaches secondary institution in the province. together. Many of the action items identified in this document will require the collaboration of teams across the organization. We know that we must continue to grow to remain vibrant and viable in the field of post- secondary education, and that there must be ongoing transformation to remain relevant to our students, community and industries. Through our efforts, we are touching the lives of people who learn Strategic Plan with us, and as such, we are making a tremendous difference to local and regional communities. 2010-2015 The Sault College 2013-2014 business plan has been prepared within the framework outlined in the college’s strategic plan for 2010-2015. The operational outcomes that Sault College is expected to achieve outcomes will be identified. In developing students, Sault College has created four statements reflecting the outcomes we seek by accomplishing the actions This plan is presented in accordance with Section 8 of O. Reg.34/ 03 outlined in our Strategic Plan. Because the success of our learners under the Ontario Colleges of Applied Arts and Technology Act, 2002, is fundamental to our existence, we want our students to say the and will be posted on the Sault College website at www.saultcollege. following about our College: ca as specified. 1. “I get the education I want and more.” 2. “The people are great.” Our Vision 3. “It was worth it to come here.” We will make our society a better place by providing a transformative 4. “The experience changed my life.” life experience through empowering those who study with us to think With these statements in mind, we will operate in a student-centred and learn in progressive, innovative ways, including those we have way and center our organization on these four themes to create not yet imagined. superior interactions and experiences.

Our Mission Sault College will be recognized as the pre-eminent student PLAN OF ACTION centred post-secondary institution in the province with an unyielding As part of the College’s strategic direction from 2010 to 2015 we will dedication to giving students the tools to reach their goals, and in take action on the following four cornerstones resulting in the four doing so, will be a cornerstone of the communities we serve. student outcomes previously described: • Programs • People Our Values • Partners Reaching the goals of Sault College’s Strategic Plan will involve the • Place (facilities) combined effort of our organization and community partners who will We want to ensure the education and experience we provide to be guided by the following: our students not only meets or exceeds their expectations, but Student-centred profoundly changes their lives. We will continue to build on our We exist for the sake of our students. traditional strengths to further develop an inclusive, vibrant and Respect active campus that draws an even greater number of students. We value each other as persons and treat each other with equity By continually finding new ways in which we can improve as an and respect. organization, while working collaboratively and creatively together Excellence towards an exciting and promising future, we know that with bold We are engaged in the constant and passionate pursuit of excellence aspiration, we will become the pre-eminent student-centered post- in our people, programs, and service. secondary institution in the province by 2015.

2 www.saultcollege.ca Sault College Business Plan 2013-2014 Enhancing our Programs:

Outcome 1 We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement

Increase Native student applications, and Native Student Counsellors will assist Native student applications and provide supports to improve Native student students with the College application engagement. retention and community engagement. process, provide funding option support, host scholarship clinics, promote and plan cultural activities, be accessible for drop in appointments, and offer student success workshops.

Support program retention initiatives. Collaborate with programs to determine Retention rates increase. retention support initiatives.

Identify and provide support for at-risk students. Use a variety of methods to capture Increased College connections with student at-risk information and provide appropriate services and increased appropriate support. retention for at-risk students.

Develop an orientation inclusive to all students. Create inclusive academic and social Have students develop a sense of activities to get new students connected belonging to the College, which will to the College. increase student retention.

Hold events throughout the school year to Plan, promote and implement a variety Increased student engagement. enhance the first year experience. of events throughout the year.

Increase the number of peer note taker Actively recruit more peer note takers as Increase of successful note taker matches. requests and demand increases for this matches. support.

Create a marketing strategy to promote the Seek opportunities to discuss the Include in surveys to identify the Mental Health (MH) Hub Services. Mental Health Hub within the campus successful marketing influences. and community, implement use of the MH Hub pamphlet, develop poster/ advertisement and methods to publicize the MH Hub Services to the student/ staff population, promote MH Hub Services within the College community through forums, gatherings, classroom sessions, website, department meetings.

Develop an internal referral process to the Establish meetings with referral sources Utilize feedback, develop referral Mental Health Hub. to obtain information on creating an process, trial and evaluate. efficient referring system.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 3 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Establish Mental Health Hub record-keeping Review existing system to determine Implement forms, trial and evaluate. system: confidentiality, release forms, extent of the tasks: adopt, modify, and assessment and treatment plans. create forms.

Assess and develop counselling treatment Meet with counsellors/ psychologists Continuously review with staff and methods: individual, small groups. to design treatment methods. seek evaluation from consumers of the services.

Improve communication with students Develop an efficient method of Awareness of scholarships, bursaries accessing OSAP, scholarships and bursaries communicating important information and awards and OSAP information will utilizing technology. and tools to students who are improve. accessing OSAP, scholarships and bursaries.

Enhance student access to resources provided Provide students with a wide variety Greater student satisfaction and through the Student Financial Assistance of information and resources to assist retention. Office. them with their financial needs.

Meet AODA standards. Make sure College meets AODA Track changes made and survey standards by specified dates in Act students. and implement new policies and procedures that will benefit students with disabilities and their access to information (both/print electronic).

Increase Information Literacy programs to all Work with academic departments to Track statistics from all information students/programs. set up library instruction to initiate sessions and survey students students to library services (especially afterward. online resources).

4 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Implement roaming reference in the Library. Involves a Library staff member Track all reference questions just as bringing the Library to the patron. we do in the Library – compare with and add to regular statistics. Set up a small table in other areas of the college or through a mobile reference so that staff will be able to answer questions for students in and outside of the Library.

Foster a culture of mutual respect, Research/design meaningful Program reviews will be conducted, compassion, and inclusion for students in programming to enhance social student feedback surveys, and Residence. development and enrich the Residence appropriate adjustments will be made environment. to reflect the research and feedback obtained.

Improve relationship management and Implement SCCAN which is a free Track student satisfaction and retention strategies for off-campus students. service that provides a direct link for retention effects of providing off-campus students to a campus meaningful programming and resource to improve relations with the networking opportunities for off- College and provide opportunities for campus students to build connections social development and networking with other students, the College and with other students. community.

Increase student application, enrolment Provide accommodations for these Promote Residence and the College to and retention in Residence through contact students to visit the campus and these students/ teachers and record and recruitment strategies with high school access the facilities during summer feedback received from their stay. students and elementary school students. conferencing months.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 5 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Enhance opportunities for students through Support campus initiatives to increase Partner with Athletics Department departmental partnerships. our student population and enhance to support the recruitment of top the social experience for our students. varsity athletes through affordable housing options while offering residence students weekly athletic opportunities; support international recruitment through WUSC fundraising and housing support; maximize housing opportunities for students/programs in need.

Build connections with faculty and programs Incorporate “Learning Community” Focus on academic-based to enhance Residence programming. model to residence living/learning programming in Residence with structure. faculty support to improve retention.

Increase awareness and understanding of Hold promotional events aimed Statistics to indicate increased testing testing products and services provided by at current students and staff to activity and revenue in areas targeted. Student Services through the Testing Centre. increase awareness of the Testing Centre’s services. Use of internal communications using social media, Intranet, bulletin boards, and monitors.

Improve statistic collection data for the Set a standard of information to collect Data reports can be reviewed to Counselling Department. for students accessing counselling determine efficiencies and resource services and then include it within the allocations. data collection process.

Improve access to accommodation and Use technology to automate processes Student, faculty and staff satisfaction accessibility testing services. for students, faculty and staff that with the services provided will allows for efficient service delivery. improve.

Provide programs and supports for first year Plan and deliver a comprehensive First year students with disabilities students with disabilities to become familiar Transition to College program that will be better prepared for the College with the College environment. provides a thorough overview of our learning environment resulting in College and provides students with the increased student retention. tools and skills to be successful.

Heighten health and safety awareness of Be a resource for the faculty/staff Safety incidents/accidents. students. providing student orientations.

Increase Application-to-Confirmation Increase electronic communications Increase conversion of applicants to Conversion. to applicants and outreach efforts for confirmations by 3% as of May 1, 2014 conversion. compared to May 1, 2013.

Document all Registrar Office processes. Careful review of processes, changes Documentation of all processes to processes (as necessary); ensuring completed by June 2014. staff training and succession planning in preparation for new ERP.

6 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Develop a Global Citizenship Certificate. Work with General Arts & Science/ Plan for Certificate; implementation Peace & Conflict to develop a plan for 2014/2015. of courses that could be taken by Sault College students to complete a “competency” in global citizenship/ intercultural relations while working toward their program. An academic and extra-curricular based, value- added certificate.

Continue to expand on and improve Academic Presentation at (May) Co-ordinators Regular progress check-ins with Program Review. forum focused on program review. program review leads (co-ordinators). Intention is to: - Increase co-ordinator investment in the process. - Enforce timeline of annual cycle to ensure regular progress with thoughtful reflection and timely completion.

Conduct 18-month follow-up with Outcomes and recommendations programs reviewed 2011-2012. from review agreed on by review team members, Dean, VPA, PAC, presented to Board of Governors at April Board meeting.

Conduct full program review with 15 programs in 2013-2014 fiscal year.

Have as recurring topic at ALT.

Develop a formal annual curriculum review By meeting with Faculty teams in Faculty conduct review of curriculum process and determine whether a policy is various programs, comprise an in May/June as per College-wide required. inventory of (informal) curriculum process review activities conducted in May/ June each year.

By gathering best-practices from across the College and from other Ontario colleges, establish a College- wide curriculum review process.

Develop a curriculum review policy Programs experience continuous (if deemed required). quality improvement as a result of annual review.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 7 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Develop a process to ensure program changes Formalize process undertaken when Credit hours are unaffected/minimally are documented, audited and approved. programs are updated with the affected. addition of courses or the revision of Program better meets program courses. learning outcomes. Document steps taken, currently informally. Develop process to be used College- wide. Develop policy on program updates and curriculum changes.

Develop a process to effectively audit the Formalize process for reviewing and All courses at Sault College have content of course outlines to ensure they auditing the content of course outlines a standard course outline with all meet college and system standards. with a focus on communicating pertinent course information. Program Learning Outcomes.

Develop curriculum and program review Provide link to Exchange network to Faculty make use of resources resource page for faculty on D2L or intranet. faculty. for curriculum and program improvements.

Achieve successful results from PQAPA. Access best practices from Exchange Successful results from PQAPA network and from other Ontario achieved. colleges.

8 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Increase student satisfaction. Continue to host student focus groups Improved KPI satisfaction scores. to gather feedback. Increase response rate to graduate and Share focus group feedback with employer satisfaction. faculty. Assist faculty to set strategies for program improvements where appropriate. Communicate to graduating students to expect to be contacted by third party approximately six months after completing program. (Registrar’s Office) Ensure up-to-date student/graduate contact information is on file. Work with Employment Services department to communicate to industry partners and employers the importance of the KPI surveys – we value their feedback.

Align Aviation program resources with flight Develop an operations model to Improve student completion dates. training requirements. predict flight instructor and aircraft maintenance staff. Numbers based on enrolment projections and available aircraft hire and train the appropriate staff.

Launch new Digital Film Production program. Recruit students. Students enrolled in program. Develop curriculum. Prepare studio and editing suites.

Review Electrical Programs to look for Undertake curriculum review and Retention of students is increased. opportunities to improve retention. sequencing.

Examine feasibility of providing opportunity Discuss details with . Students enrolled in program. for Civil Engineering Technician grads to complete a 3rd year (Civil Engineering Technology, Advanced Diploma) in a partnership with Humber College.

Launch first fall intake of Marine and Small Recruit students. Students enrolled in program. Engines Certificate program. Prepare curriculum and assign work to teaching staff.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 9 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Develop web and media content in support of Analyze target markets and develop Web pages updated. program recruiting. appropriate messaging. Other media outlets updated. (e.g. Identify all transfer agreements to Facebook, Student Portal, etc.) other post-secondary institutions that are available to program graduates. Provide updated content to External Relations department to enable web site revisions.

Launch Humber College/Sault College Finalize details of College to College Students enrolled in program. Business Administration - Professional Golf transfer agreement. Management program. Provide prospective students with program details on Sault College web site.

Adjust the Accelerated Adventure Recreation Analyse curriculum to determine Semesters re-sequenced. semester to facilitate College to College suitable entry points. transfers. Promote transfer opportunities to students/graduates in other Colleges.

Promote the College and recruit students Increase awareness of Sault College Recognition of the brand, more through Athletic activities. and the Cougar brand through web, followers in social media. social media and visible presence both Conversion rates created and internally and externally. Attract the improved based on tracking best student-athletes by developing, mechanism. monitoring and evaluating a recruiting tracking mechanism.

Improve the quality of program offerings of Implement continuous improvement More competitive teams with better Athletics both on and off the field. plan for students (facility, coaching, results and improved attendance at etc.) games.

Explore possibility of offering Dental Assisting Complete feasibility study. Proposal developed and approved. Certificate in September 2014. Develop curriculum and proposal to Placements and students recruited MTCU. Recruit placements and build and program cohort starts 2014 new lab. September.

Support the development of new activity in Secure funding or partnerships for New certificates and courses identified CE distance education. research and development and/or developed.

Develop expansion plan for the Continuing Strategic plan developed for the area. Plan in place for budget planning of Education and Contract Training area. 2014-2015.

Ensure successful submission of College Prepare submission with faculty input. Submission delivered on time with of Nurses program approval for Practical positive review. Nursing.

Re-design Culinary program. Review program and curriculum, Program redesign developed and review staff roles, determine needs approved for Fall 2014. and create program renewal proposal.

10 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Review and re-design Hospitality program. Review program and curriculum, Program redesign developed and review staff roles, determine needs approved for Fall 2014. and create program renewal proposal.

Develop and implement teaching restaurant. Create Culinary and Hospitality Implementation Fall 2013. program re-designs to incorporate a teaching restaurant, hiring and training of appropriate staffing.

Develop Aboriginal Policing Post Diploma Explore and develop culturally Submission to CVS and MTCU 2013/ Certificate development. competent curriculum and proposal to 2014; Program offering Fall 2015. MTCU.

Develop Therapeutic Recreation Post Diploma Work with Adventure Recreation and Fall 2015 implementation. Certificate development. Parks program to map out possible linkages (CYW, SSW, SSW-NS, etc.). Research and develop curriculum; submit proposal to CVS/MTCU for approval.

Increase enrolment in CICE program. Develop strategic targeted marketing Increase enrolment projections by campaign. 50% Fall 2014.

Offer the college mandated General Education Develop online curriculum. January 2014 implementation. course Global Citizenship via D2L.

Conduct reorganization of the Student Job Review staff roles, determine needs Completed by Fall 2013. Centre. and create a plan to allocate staffing.

Finalize performance management system of Utilize new data form to measure and March 31, 2014. Student Job Centre. determine changes needed.

Sault College Employment Solutions SSM Create a plan that will set both 69% employed outcome target consultants and jmpi staff to maintain 69% monthly and quarterly milestones attained by March 31, 2014. employed outcome target. and create a target and performance management system.

Sault College Employment Solutions BR Create new employed targets/ 70% employed outcome target consultants and jmpi staff to maintain milestones which take into account attained by March 31, 2014. employed outcome at 70%. higher intake numbers.

Design a new Sault College “mobile” website. Set strategy around the new mobile Site up and running with necessary site. staff trained to modify, add or delete Recommend deployment strategy. content Site technology supports the use of multimedia Support Marketing in streamlining social media.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 11 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Goal Action/Tactic Measurement Expand potential prospects for Aboriginal Recruitment to work with Native Increased applicants and recruitment and advertising (outside of SSM/ Education and Training to plan visits, confirmations. ). events and initiatives.

Recruit more applicants who are willing Explore new avenues to increase Increased number of applicants who to make Sault College their first or second desirability of College to applicants. have Sault College as their first or choice. second choice.

Develop and launch individual marketing External Relations team members to Program areas receive promotional plans for specific programs. meet with various selected programs support and see increased applicants. to strategically develop effective promotional campaigns.

Ensure equitable access to post-secondary Review and update institutional and Admission policies reviewed and educational opportunities for Aboriginal program admission policies to address updated as required. learners. barriers to entrance for Aboriginal learners.

Implement designated seating policies Number of designated seats within for oversubscribed programs. programs.

Number of programs with designated seating.

Review student financial assistance Review completed and policies, procedures and programs recommendations provided. to provide more effective support to Aboriginal learners.

Increase Aboriginal content and course Increase Aboriginal-specific Continuing Number of Continuing Education offerings. Education course offerings. courses offered.

Develop Aboriginal post-diploma Post-diploma program developed. certificate in the area of Justice.

Provide effective academic supports that Improve and increase connections to Baseline data collected: meet the needs of Aboriginal learners. Elders by creating more systems for - Number of Elder engagement Elder participation. opportunities undertaken - Qualitative data

Consult with faculty to create Consultation completed. communication protocols to effectively Communication protocols established respond to Aboriginal specific and implemented. requests, questions or concerns.

12 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 1 Continued Enhancing our programs We will offer exceptional programs to our students to address and respond to industry needs according to trends in the economy. We have identified a number of action steps to revitalize our existing programs and introduce new ones, thereby positioning Sault College as best-in-class for the programs we offer. In the following ways, we will strive to maintain relevant programs that fill distinctive educational niches, foster creativity and innovation and reflect our regional uniqueness.

Maintain an 85% customer satisfaction rate Ensure consistent customer service Baseline data collected: for Academic Upgrading programming and levels are practiced in the delivery of - Learner exit surveys services. services through on-going review of - Qualitative data customer service charter to ensure feasibility and effectiveness.

Review internal documentation Internal review completed, area of processes to identify gaps/deficiencies improvement identified. and areas of improvement.

Develop initiatives that provide learners Develop and implement dual Policy developed. with advanced transfer into Sault College enrolment opportunities to encourage programs. students to continue onto post- secondary studies at Sault College.

Review current delivery offerings. Courses identified and promoted.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 13 Investing in our People (Students, Employees):

Outcome 2 Sault College’s most valued resource is our people. We recognize the need to engage our students, faculty and staff in our strategic efforts if we are to succeed in becoming a pre-eminent post-secondary institution. By addressing barriers that might impede students from learning, by establishing a culture that fosters the expansive exploration of ideas, and through creating a safe and inspiring space to encourage new ways of learning and leading, we will establish a progressive and inclusive environment for all in the following ways:

Goal Action/Tactic MeasuremenT Build on employee strengths through Participate in provincial committees. Feedback from College Employer the sharing of best practices within Ensure Administrative staff responds Council and sister colleges. the College and the broader education to calls for assistance from sister sector. colleges. When developing policies/ practices, ensure multiple colleges are consulted.

Visit sister colleges to share best practices in key strategic areas.

Solicit staff feedback on the development of policies and practices Feedback from staff through surveys to be shared with broader groups. or focus groups.

Recognize and reward staff for ideas Create new or enhance existing Positive feedback from managers and and approaches that optimize student recognition policies. staff. learning and College resources. (Training session held for managers with a checklist of ideas presented.) Further support of this through support from HR.

Develop and implement systematic Implement Faculty Performance Feedback from staff, through surveys evaluative processes that support Appraisals and classroom visits. Re- or PA comments. College staff and the College’s student- tool existing PAs for Support Staff/ centred direction. Administration.

Align and develop employee HR to liaise with ALT on an annual Feedback from ALT/faculty that qualifications with existing and basis to review minimum teaching training meets the needs of the developing programs through qualifications document. workforce. anticipating and responding to changes in program and curriculum. Develop training plans and MTQD up-to-date and shared with recruitment efforts that reflect the Union Executive. MTQD.

Offer new Business Practices Support staff participate in certificate Certificate. offering.

Expand and enhance accessible Offer AODA/Cultural Competency/ On-line training options and learning options for employees WHMIS/Universal Design for Learning confirmation through reporting on including online, distance, and (UDL) training. certified results coming back to HR. workshops.

14 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 2 Continued Investing in our People (Students, Employees) Sault College’s most valued resource is our people. We recognize the need to engage our students, faculty and staff in our strategic efforts if we are to succeed in becoming a pre-eminent post-secondary institution. By addressing barriers that might impede students from learning, by establishing a culture that fosters the expansive exploration of ideas, and through creating a safe and inspiring space to encourage new ways of learning and leading, we will establish a progressive and inclusive environment for all in the following ways:

Goal Action/Tactic MeasuremenT Build on and enhance College wellness Support smoking cessation efforts of Effective programs with good staff strategies for staff. staff; e.g., therapy sessions. participation. Smoking program supports for staff (Smoking Cessation Nurse Specialist provides therapy for staff as requested).

Train management and staff in mental 25% of staff trained in Mental First Aid health issues. training by end of 2013 considered a success.

Highlight healthy lifestyle choices and Promote wellness and green initiatives Awareness of initiatives to be support these initiatives to revitalize through a variety of means. (Social measured by survey. the well-being of those who grow, media, info net, etc.) work and learn with us.

Seek and welcome professional Encourage professional development Competency, effective service development opportunities for staff in in meetings/circulations. outcomes through improved student the mental health field. well-being/satisfaction.

Provide opportunities for staff input in Create forums for staff to provide Positive feedback from staff. program development/reviews. feed-back and filter into viewable results.

Seek opportunities to work with Facilitate/foster staff relationships Communication between staff and Library Services to develop MH with Library Resource People. Library becomes commonplace. learning opportunities/resources for staff/students.

Enhance service quality through Obtain feedback from consumers Continuous measurement/CQI. consumer feedback. through surveys.

Hire engaging staff in the MH Hub Examine proposal to determine hiring Review of Student Services data. Program. potential/need.

Establish working relationship with Set up meetings for review of student Formalize meeting dates. Student Physician/Medical Services. needs from physician services for MH services and consulting protocols.

Collaborate with academic and service Continue to work one-on-one with Improved staff and faculty awareness areas within the College to improve faculty and staff when consultation of services and student needs. awareness of services and student is required, meet with departments needs. to discuss procedures and initiatives and support AODA training initiatives within the College.

Identify priority training initiatives for Involve counsellors and front line staff High priority training is delivered that counsellors and front line staff. in discussion to prioritize training improves services to students. needs.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 15 Outcome 2 Continued Investing in our People (Students, Employees) Sault College’s most valued resource is our people. We recognize the need to engage our students, faculty and staff in our strategic efforts if we are to succeed in becoming a pre-eminent post-secondary institution. By addressing barriers that might impede students from learning, by establishing a culture that fosters the expansive exploration of ideas, and through creating a safe and inspiring space to encourage new ways of learning and leading, we will establish a progressive and inclusive environment for all in the following ways:

Goal Action/Tactic MeasuremenT Train Library cataloguing staff on new Cataloguing staff are reading up on Compare cataloguing and searches methods - Resource Description and RDA – looking into training options of material before and after RDA is Access (RDA). with local libraries. implemented. Data will determine if RDA impacted student/faculty search ability positively/negatively.

Utilize vendor and library association Take part in relevant training (i.e. Have staff take training satisfaction web training on library products/ training on One Search from vendor) surveys. trends/issues to keep staff current. when offered – these are usually free for customers/association members.

Enhance Residence staffing structure Provide meaningful training Continue to document staff and to improve efficiencies and culture. workshops to staff and continue student satisfaction and feedback to to build upon existing social improve structure and services. development model.

Build on employee strengths through Participate on provincial committees. Efficiencies in processes and workflow sharing of best practices within College Consult and inquire about policies and compliance with Provincial and broader education sector. and procedures when updating and Directives. developing them.

Increase staff participation in Increase involvement of staff in Employee satisfaction and feedback departmental activities. departmental planning and process through participation at departmental development. meetings.

Promote employee professional Encourage professional development Identification of PD required. development by expanding and in departmental meetings and enhancing accessible learning options incorporate into performance for employees. objectives.

Increase faculty/staff awareness of Hold session(s) for Health and Tracked participation. Development of responsibilities with respect to Health Safety responsibilities for targeted web-based training. and Safety policies and practices. audiences. Increased communication of policies Make information readily available to and procedures. everyone.

Improve confirmation response Complete revisions to all admissions Receipt of early applicant rate and enhance electronic communications/letters for the 13/14 confirmations. communications to applicants. application cycle and have admissions guide book online and electronic confirmation packages.

Improve transfer credit processing. Develop a database for all transfer Database implemented by Spring credits for automatic assessment 2014. for courses already evaluated and addition of new courses as assessed. Also expand existing transfer partnerships.

16 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 2 Continued Investing in our People (Students, Employees) Sault College’s most valued resource is our people. We recognize the need to engage our students, faculty and staff in our strategic efforts if we are to succeed in becoming a pre-eminent post-secondary institution. By addressing barriers that might impede students from learning, by establishing a culture that fosters the expansive exploration of ideas, and through creating a safe and inspiring space to encourage new ways of learning and leading, we will establish a progressive and inclusive environment for all in the following ways:

Goal Action/Tactic MeasuremenT Increase international recruitment. Increase investment and outreach Increased international enrolment by activities with multiple approaches, 150%. including recruitment, international partnerships, representatives, and ESL partners.

Become approved for SPP (Student Apply via ACCC. Receipt of approval and increased Partners Program) with Citizenship and recruitment from India and China. Immigration .

Develop a 3-year International Plan. Consolidate feedback solicited over Published plan. past 12 months, along with lessons learned, to develop a learner- centred plan including recruitment, study abroad, international training development, etc.

Increase staff intercultural awareness Create and Implement International/ Workshop as a part of 2014 PD plan. and understanding (in preparation for Diversity Training professional internationalization). development opportunities.

Develop indicators to measure Conduct surveys and hold focus Indicators will measure degree to the degree to which Sault College groups with students, staff and which the following are invitational fosters invitational education and the community members. and degree to which the following are degree to which Sault College values Develop policies, procedures and supportive of a diverse, equitable and and embraces diversity, equity and practices that support and contribute inclusive environment in: inclusion. to an equitable, fair and just College § People in accordance with our mission, vision § Place and values. § Programs § Policies § Processes

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 17 Outcome 2 Continued Investing in our People (Students, Employees) Sault College’s most valued resource is our people. We recognize the need to engage our students, faculty and staff in our strategic efforts if we are to succeed in becoming a pre-eminent post-secondary institution. By addressing barriers that might impede students from learning, by establishing a culture that fosters the expansive exploration of ideas, and through creating a safe and inspiring space to encourage new ways of learning and leading, we will establish a progressive and inclusive environment for all in the following ways:

Goal Action/Tactic MeasuremenT Continue to meet with students in Focusing on the 15 programs Student feedback topics will evolve programs throughout the College to undergoing program review, conduct as programs respond to student better inform continuous improvement student focus groups. feedback. initiatives.

Facilitate the physical well-being of the Encourage the student and employee More active student and staff users student and employee population. population to be more physically of Athletic facilities with fewer people active (healthy) by creating unique utilizing off-campus facilities. and innovative programming for students and staff to utilize the new Health and Wellness Centre.

Provide athletic training and Recruit and retain the best athletic Continuous evaluation process in development of new and existing staff staff by seeking out and training our place and professional development in the new Health and Wellness facility. staff to expected level of customer opportunities held for Athletic staff. service and expertise in the field.

Continue to support Mental Health Mental Health hub provides Stats that reflect service delivery. programming for students and staff. programming and service.

Develop and implement a curriculum Research, develop and implement a Development of proposal for ‘coaching’ pilot in collaboration with Sault College Curriculum ‘Coaching’ Executive approval and two-tiered Human Resources to meet the needs pilot. implementation: of the College. 1st Tier – Pilot: Fall 2013 2nd Tier – College Wide: Fall 2014

Create some succession plan Offer leadership opportunities to at Project goals and targets for SJS and opportunities for staff in Employment least two support staff to gain skills SJFY met. Solutions. leading SJS and SJFY. Staff members exposed to budgets, hiring, leadership, program planning.

Launch of College-wide replacement Deployment of server, training of staff Target 100% migration to new system LMS system. and a majority of courses migration by by Fall 2013. the end of fiscal.

18 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 2 Continued Investing in our People (Students, Employees) Sault College’s most valued resource is our people. We recognize the need to engage our students, faculty and staff in our strategic efforts if we are to succeed in becoming a pre-eminent post-secondary institution. By addressing barriers that might impede students from learning, by establishing a culture that fosters the expansive exploration of ideas, and through creating a safe and inspiring space to encourage new ways of learning and leading, we will establish a progressive and inclusive environment for all in the following ways:

Goal Action/Tactic MeasuremenT Full deployment of a content Build new server environment. Site up and running with several management solution (SharePoint). Implement naming conventions. departments using launch of a new Identify files/structure that will intranet page that will be hosted as an facilitate use. alternative to current.

Increase in wireless capability— Recommend deployment strategy and Increased bandwidth and coverage by increase bandwidth in most areas replace wireless components with Fall 2013. to facilitate faster speeds and better newer devices. coverage range.

Official launch of an IT Service Deployment of server, populated New IT intranet site launched. Management site to enhance service forms and workflow. IT and College staff training on use of delivery in IT. the new system. Asset Management database running on new software.

Deploy instances of “Bring your own Install virtual desktop on College’s Deployed instances in live educational device” (BYOD). server environment and deploy in environment. some College labs for testing.

Maximize the Native Education Develop communication protocols Communication protocols identified and Training Council’s working and through which the NETC can work and established. reporting relationship with the effectively with internal stakeholders. Board of Governors and Senior Administration. Increase engagement opportunities Identification of engagement between NETC and internal opportunities undertaken stakeholders. Baseline data collected: - Number of engagements - Qualitative data

Create reporting and liaising protocols Reporting and liaising protocols for the Aboriginal Board of Governor’s identified and established. representative.

Increase institutional awareness of Implement Aboriginal-specific PD Identification and implementation of the unique needs and challenges of opportunities for Sault College staff. PD opportunities for staff. Baseline Aboriginal students attending post- data collected: secondary. - Number of sessions held - Number of participants - Qualitative data

Support faculty/ staff to attend Baseline data collected: conferences/ workshops related to - Number of staff supported to attend best practices in Aboriginal education. - Qualitative data

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 19 Connecting with our Community Partners:

Outcome 3 The support of our partners, industry and communities is essential to our success as an educational institution that seeks to grow. In countless ways, the support, engagement and strength of partners will guide us as an organization, enrich the relevancy of our curriculum and programming, create financial opportunities for advancing education and enhance the learning experience and work placement of students. By collaborating with members of the community and industry, by seeking out their guidance and support, by finding ways to tap into their expertise and by listening and responding to their needs, we will increase the presence and impact of our College in the following ways that matter.

Goal Action/Tactic Measurement Develop/activate working Purchase of Mental Health Services, Finalize purchase of service relationships with community establish Advisory Committee to agreements, form Advisory partners. determine service needs, service co- Committee and set meeting dates. ordination and service audits.

Meet and facilitate training needs of Engage Advisory Committee agent for Delivery/recipient of training. the local and regional service bodies. Resources, Identification of Needs.

Contribute meaningful input toward Review the needs with the project Implementation of the Pan Northern the Pan Northern Mental Health lead to determine contribution points. project. project.

Work with community members to Promote our SBA program through Additional donors contribute to the continue to increase the number of public recognition and work with the SBA program. scholarship, bursaries and awards. Advancement Office to continue to encourage donations.

Work with local library services and Locally: meet with other local library Track time commitments with local Provincial committees to discuss best leaders in Sault Ontario and Michigan and Provincial committees/meetings practices. to discuss best practices. and analyse results related to Sault College - then determine cost/benefit, Provincially: Continue to be an active positive networking opportunities. member and leader of provincial committees and working groups which includes chairing the Heads of Library and Learning Resource Centres (HLLR) for the 13/14 year.

Create awareness and opportunities Promote volunteer opportunities Student participation and feedback as for students to volunteer and on campus to encourage active well as feedback from our community contribute to the community. participation in campus and partners documented. community volunteer initiatives.

Focus on involving our community Collaborate with community partners Document student participation and partners through student-centered in an effort to design enhanced feedback to determine its impact programming. programming opportunities that on areas of improvement for future meet the needs of students; build success. on Awareness Weeks with help from our community partners to identify relevant topics and promote on campus.

Document examples of partnership Develop formal process of capturing Document produced with partnership opportunities between Sault College co-location partnership outcomes. examples. and APH.

20 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 3 Continued Connecting with our Community Partners The support of our partners, industry and communities is essential to our success as an educational institution that seeks to grow. In countless ways, the support, engagement and strength of partners will guide us as an organization, enrich the relevancy of our curriculum and programming, create financial opportunities for advancing education and enhance the learning experience and work placement of students. By collaborating with members of the community and industry, by seeking out their guidance and support, by finding ways to tap into their expertise and by listening and responding to their needs, we will increase the presence and impact of our College in the following ways that matter.

Goal Action/Tactic Measurement Build meaningful relationships with Generate revenue through summer With support from Tourism Sault community partners. conferencing services by reaching Ste. Marie, government agencies out to community partners and other and other academic institutions, institutions. affordable summer accommodations are provided to travellers, summer workers, and students, enhancing our community.

Build positive relationships with Network with potential customers and Data showing results of sales will community groups that would be making sales calls. measure success of the initiative. interested in using the Sault College testing services.

Develop and enhance partnerships Share best practices and resources Share information and initiatives. within our community. with community partners.

Develop organizational and Train key staff in identification, Identified staff are trained. community strength in threat assessment and management of risks. assessment.

Raise community awareness/engage Invite community partners to 3 additional community members/ Sault community in International participate on WUSC committee and volunteers on the WUSC committee Development Activities (WUSC). events; involve WUSC student in and external financial support. community activities.

Increase community participation in Recruit new members by advertising New members. Advisory Committees. vacancies on College web site and local media, ask College staff for referrals.

In collaboration with ADSB and Secure funding from SCWI. Number of Grade 8 student visits HSCDSB and their respective First Establish a coordinating committee. increase. Nations coordinators, provide all Grade 8 students in the Algoma Contact schools to provide District with the opportunity to information about tours. visit Sault College and participate in Schedule and organize workshops. workshops in a variety of vocational areas of their choice.

Develop a detailed business plan for Meet with Fanshawe to assess role of Business plan developed. Aerospace Canada International (ACI) each College in partnership. MOU with Fanshawe signed. in partnership with .

Increase activity with APH and Develop action plans related to Plans in place. Regular meetings. Mapleview Extendicare. activity with measurements. Number of students in co-op and practicum placements.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 21 Outcome 3 Continued Connecting with our Community Partners The support of our partners, industry and communities is essential to our success as an educational institution that seeks to grow. In countless ways, the support, engagement and strength of partners will guide us as an organization, enrich the relevancy of our curriculum and programming, create financial opportunities for advancing education and enhance the learning experience and work placement of students. By collaborating with members of the community and industry, by seeking out their guidance and support, by finding ways to tap into their expertise and by listening and responding to their needs, we will increase the presence and impact of our College in the following ways that matter.

Goal Action/Tactic Measurement Pursue new partnership opportunities Collaborate to provide optimal credit Credit transfer and other institutional with . transfers for students and create joint agreements negotiated and signed. business endeavours.

Raise profile and increase recruitment Explore partnership with College Fall 2014 implementation of of Peace and Conflict Studies. Boreal for delivery of Peace Program partnership and delivery of program at College. at Toronto campus.

Boreal/Sault College Toronto satellite campus in French and English; joint international student recruitment.

Increase workshop numbers of Sault Create an action plan that will SSM - 850 for fiscal year 2013/14. College Employment Solutions SSM involve webinars and service delivery BR – 500 for fiscal year 2013/14. and shift focus to underservice target to youth, aboriginals and social groups. assistance recipients through their respective agencies.

Sault College Employment Solutions Create an action plan in April Intake goal of 899 with 62 aboriginal consultants and outreach staff to and include service coordination clients. meet intake goal. milestones and agency connections.

Blind River Employment solutions Create of new performance New intake target of 223 achieved. consultants and staff to meet new management targets and outcomes to intake goal. track performance. Allocate additional resources to get biggest return on investment.

Increase the College’s profile locally, Support program areas and overall College looked upon favourably by nationally and internationally. College by hosting compelling events general public, employees, applicants, and developing impactful publications. alumni and volunteers.

Work with community partners to Create a calendar of events to attract High profile events with community host events in the new Health and community attendance and promote partners are hosted and involvement Wellness Centre. partnerships. of partners tracked.

Focus on youth-oriented program Design and implement a program for Successful launch of youth camp for the community by designing and youth camp activities. initiatives that has good intake implementing activities aimed at numbers. young age groups.

Pursue public memberships in new Define a strategy to attract and Achieve sustainable membership Health and Wellness Centre. market the new centre to community numbers. members.

22 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 3 Continued Connecting with our Community Partners The support of our partners, industry and communities is essential to our success as an educational institution that seeks to grow. In countless ways, the support, engagement and strength of partners will guide us as an organization, enrich the relevancy of our curriculum and programming, create financial opportunities for advancing education and enhance the learning experience and work placement of students. By collaborating with members of the community and industry, by seeking out their guidance and support, by finding ways to tap into their expertise and by listening and responding to their needs, we will increase the presence and impact of our College in the following ways that matter.

Goal Action/Tactic Measurement Promote post-secondary education Actively participate in the Aboriginal Baseline data collected: as a viable and realistic option for Post-Secondary Information Program. - Number of First Nation Aboriginal community members. communities visited. - Number of direct contacts made - Include qualitative data

Develop annual marketing and In-year marketing and promotional promotional plan. plan developed

Ensure College marketing and Processes identified and materials/ promotional activities are reflective initiatives reviewed. and inclusive of the Aboriginal community.

Effectively engage Aboriginal student - Increased number of Aboriginal alumni to promote success stories. alumni engaged - Include qualitative data

Ensure that information about Promote programming within the Active participation at the Local Academic Upgrading opportunities, community as part of an integrated Service Provider and Employment approaches and targeted clients are system of literacy service provision. Ontario Partners Algoma committees. available to internal and external stakeholders. Maintain working relationships Implement internal and external with current referral agencies and information sessions regarding organizations. program and services.

Evaluate the effectiveness of outreach Relevant data available. strategies and activities.

Picture courtesy of Tourism Sault Ste. Marie.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 23 Building a New College (Place):

Outcome 4 We are already making progress to renovate and renew our learning environment and will continue to do so to remain on the leading edge of post-secondary education. By reinvesting in our buildings and campus, we will enable Sault College to better compete with other institutions in terms of appealing state-of-the-art learning technology and quality of space.

Goal Action/Tactic Measurement Develop and execute a campus-wide Continue to implement “greenscape” The creation of at least two landscaping plan to improve green plan and other best practices. “environmental land plots” spaces and outdoor areas. implemented and a third planned after the opening of the New Wellness Centre.

Campus-wide bike paths/racks/ shelters in place and several areas improved upon.

Minimum of 100 trees per year planted on College grounds or within community.

24 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 4 Continued Building a New College (Place) We are already making progress to renovate and renew our learning environment and will continue to do so to remain on the leading edge of post-secondary education. By reinvesting in our buildings and campus, we will enable Sault College to better compete with other institutions in terms of appealing state-of-the-art learning technology and quality of space.

Goal Action/Tactic Measurement Create a designated office location to Finalize floor plans factoring office Time-lines for blueprint reviews/plans, support the services of the MH Hub to use, meetings, resources, waiting renovation start date, completion the student community. area. Safety will be a part of the date, move date met. decision-making.

Explore long term goal for the Library Look into possibilities/costs of Satisfaction from students from KPIs. to renovate 2nd and 3rd floor as they renovating the Library – funding are in need of updating. sources.

Renovate and upgrade the interior Research opportunities to improve Priority lists will determine which and exterior of Residence to improve efficiencies that are both cost effective initiatives will deserve immediate efficiencies and accessibility. and can be completed in a timely attention and focus for Summer 2013 manner. renovations.

Review testing space needs to Review current needs in comparison Documented space requirements determine short term and long term with future goals. Document results readily available. requirements. of review for future consideration.

Access additional space within Re-purpose rooms within Student Accommodating test scheduling the Accessibility Services office to Services to add additional private for more students during class accommodate increased service testing rooms and learning strategy time, improved test integrity, and needs. rooms. learning strategy space availability improvement.

Facilitate a resource planning group. Develop a facilities resource plan that Facilities resource plan developed. integrates with our strategic plan and academic plan.

Construct “Common Link” to new Finalize construction requirements for Link construction substantially Student Health and Wellness building. link. completed.

Launch new Health and Wellness Design grand opening event using Positive feedback from opening event. Centre as a desirable and focal part marketing and promotional strategies Change in culture and awareness to of the Sault College campus, a leader to endorse the brand and promote a the importance of Athletics. Meet in educationally-centred fitness user-friendly fitness centre for internal membership targets. Host mid-sized programming, and best activity venue and external clientele. traditional sport and non-traditional in SSM. Create an activity calendar suited to sport programming. size of venue.

Complete Institute for Energy and the Submit proposal for funding to Master plan complete. Environment (ie2) master plan, the complete master plan. next phase in the campus renewal Work with architects to develop space project. program and architectural design.

Establish leading-edge lab facilities Submit application for the new Funding obtained that supports the that will enhance our teaching of NSERC College infrastructure funding purchase and installation of the new relevant technologies and expand program. lab equipment. our research capacity and ability to partner with community innovators.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 25 Outcome 4 Continued Building a New College (Place) We are already making progress to renovate and renew our learning environment and will continue to do so to remain on the leading edge of post-secondary education. By reinvesting in our buildings and campus, we will enable Sault College to better compete with other institutions in terms of appealing state-of-the-art learning technology and quality of space.

Goal Action/Tactic Measurement Successful launch of new Health and Support and supervise opening of Building open with policies and Wellness facility. facility. procedures in place.

Develop plans for a new Child and Develop plans for new centre. Plans developed for new centre. Family Centre that would house services for families as well as a child development centre.

Renew facilities for Culinary/ Submit capital funds request to meet Submission Spring/Summer 2013. Hospitality Teaching Restaurant. the program redesign and proposed teaching restaurant development.

Create an invitational atmosphere for Conduct a review of facilities for Implement changes identified where both ES sites. both locations via external party to possible. determine.

Create a new “place” for job postings Submit a Tech fee proposal to expand Implementation and notification to for Sault College students to find and and enhance Student Job Centre students by December 2013 (pending use job postings. ability to provide job posting services approval of budget). to student and employers.

Facilitate direction of the College’s Meet with partner colleges to Set up other college site visits or new ERP system. determine feasibility. reviews of some ERP solutions. Evaluate College’s ERP system. In working with EITC, develop short- Establish work plan, including term and long-term strategy including technology to support new ERP. risks, costs and opportunities.

Implement new Health and Wellness Plan and install network equipment Successful deployment of Centre technology. (wireless, LAN, phones). infrastructure, wireless, phones, and AV to new Health and Wellness Centre.

Refresh telephony infrastructure. Deploy replacement telephony Successful deployment of telephony equipment. infrastructure with little to no impact on College business.

Source potential prospects on a global Conduct online research, meet with Increase list of qualified prospects scale (outside of SSM/District of Faculty and Administrators who may that may be cultivated as potential Algoma) that may provide support of have ties to global industry, reach out donors to Sault College. our campus redevelopment initiatives. to alumni.

Recruit an active and engaged Recruit 3-6 new advisory committee New committee members recruited advancement campaign advisory members who are knowledgeable and participating in campaign advisory committee. in their fields. Advisory Committee sessions. members will represent the Health Sciences and Energy and the Environment sectors.

26 www.saultcollege.ca Sault College Business Plan 2013-2014 Outcome 4 Continued Building a New College (Place) We are already making progress to renovate and renew our learning environment and will continue to do so to remain on the leading edge of post-secondary education. By reinvesting in our buildings and campus, we will enable Sault College to better compete with other institutions in terms of appealing state-of-the-art learning technology and quality of space.

Goal Action/Tactic Measurement Launch annual giving program with Establish annual giving options for Promotional material completed, smaller gifts over an extended period alumni, family and friends who may annual giving program running with of time. choose to make extended smaller database ready to receive information donations to the College. Market and for annual follow-up. promote program with ad campaign, YouTube video message and social media.

Launch donor recognition program, Name classrooms. Donor wall design and location including donor wall and naming. Create a donor wall. completed, classrooms assigned naming according to campaign donation.

Host impactful donor cultivation and Host donor sneak-peak event Increase number of donors in recognition events. for Health and Wellness Centre, cultivation stages and provide participate in grand opening recognition opportunities to current ceremonies and invite/engage donors, donors who may give again in the host one major fundraising event in future. the 2013/2014 year.

Contribute to a culturally-safe learning Increase Aboriginal learner space. Physical space expanded within the environment. institution.

Formulate strategy/framework Framework strategy/framework to create Aboriginal housing developed. opportunities on-campus. Visibility increased throughout Increase the visibility of Aboriginal institution. culture and history throughout the institution.

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 27 2013/14 Operating Budget

28 www.saultcollege.ca Sault College Business Plan 2013-2014 THE SAULT COLLEGE OF APPLIED ARTS AND TECHNOLOGY BUDGET PRESENTATION - 2013/2014 (in thousands of dollars)

Year ended March 31

Cash Based

2012/2013 2013/2014 Approved Budget

Enrolments 2,555 2,645

Revenue: Grants and reimbursements 34,083 34,078 Tuition fees 9,426 9,908 Ancillary operations 1,084 1,218 Other 2,489 3,300

47,082 48,505

Expenses: Salaries and benefits 37,685 38,083 Instructional supplies 1,821 1,837 Contracted services 2,745 2,860 Utilities, maintenance and taxes 2,355 2,806 Interest and bank charges 301 144 Travel and professional development 427 532 Training subsidies and allowances 1,071 1,098 Supplies and other expenses 2,068 2,132

48,473 49,494

Excess of revenue over expenses (1,391) (988)

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 29 SAULT COLLEGE BUDGET PRESENTATION 2013/14 BUDGETED REVENUES 7%

3% Year ended March 31 20%

Grants and reimbursements Tuition fees Ancillary operations Other

70%

2013/14 Budgeted Expenses 1% 2% 6% 4% 6% Salaries and benefits 4% Instructional supplies Contracted services Utilities, maintenance and taxes Interest and bank charges Travel and professional development Training subsidies and allowances Supplies and other expenses 77%

30 www.saultcollege.ca Sault College Business Plan 2013-2014 THE SAULT COLLEGE OF APPLIED ARTS AND TECHNOLOGY BUDGET PRESENTATION - 2013/2014 (in thousands of dollars)

Year ended March 31

Cash Based

2012/2013 2013/2014 Approved Budget

Enrolments 2,555 2,645

Grants and reimbursements: Operating Grant General Purpose 14,434 14,298 Special Purpose 11,855 13,428 Apprentice training 1,347 1,536 Ontario training strategies 3,141 3,244 Other 3,306 1,572 34,083 34,078

Tuition fees: Full time post secondary 7,092 7,659 Other 2,334 2,250 9,426 9,909

Ancillary operations 1,084 1,218

Other: Contract educational services 507 752 Sale of course products and services 350 472 Miscellaneous 1,632 2,076 2,489 3,300 Total: 47,082 48,505

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 31 SAULT COLLEGE BUDGET PRESENTATION - 2013/2014 EXPENDITURES

(in thousands of dollars)

Year ended March 31

Cash Based

2012/2013 2013/2014 Approved Budget

Enrolments 2,555 2,645

Salaries and Benefits 37,685 38,083 Building Repairs and Maintenance 227 369 Contracted Security Services 137 141 Contracted Services 2,155 2,252 Equipment Maintenance and Repairs 575 751 Field Work 82 71 Furniture and Equipment Purchases 224 356 Furniture and Equipment Rental 149 147 Grounds Maintenance 92 93 Instructional and Resource Supplies 1,739 1,767 Insurance 285 266 Interest and Bank Charges 301 144 Janitorial and Maintenance Supplies 80 93 Municipal Tax Levy 192 197 Office Supplies 209 189 Premise Rental 272 304 Professional Development 87 60 Professional Fees 452 467 Promotion and Public Relations 548 476 Provision for Doubtful Accounts 50 50 Staff Employment 34 30 Telecommunications 172 152 Training Subsidies and Allowances 1,071 1,099 Travel and Conference 340 472 Utilities 1,189 1,304 Vehicle Expense 125 163

48,473 49,494

32 www.saultcollege.ca Sault College Business Plan 2013-2014 Glossary of Terms

ACCC – Association of Canadian Community Colleges MTCU – Ministry of Training, Colleges and Universities ADSB – Algoma District School Board MTQD – Minimum Teaching Qualifications Document ALT – Academic Leadership Team NETC – Native Education and Training Council AODA – Accessibility for Ontarians with Disabilities NSERC – Natural Sciences and Engineering Research Council APH – Algoma Public Health of Canada BR – Blind River OSAP – Ontario Student Assistance Program CICE – Community Integration Through Co-operative Education PAC – Program Academic Coordinators CQI – Chartered Quality Institute PAs – Performance Appraisals CVS – Curriculum Validation Service PD – Professional Development CYW – Child and Youth Worker program PQAPA – Program Quality Assurance Process Audit D2L – Desire to Learn RDA – Resource Description and Access ERP – Enterprise Resource Planning SBA – Scholarships, Bursaries and Awards ES – Employment Solutions SCCAN – Sault College Community Access Network ESL – English as a Second Language SCWI – School College Work Initiative HR – Human Resources SJFY – Summer Jobs for Youth HSCDSB – Huron Superior Catholic District School Board SJS – Summer Jobs Service IT – Information Technology SPP – Student Partners Program Jmpi – Job matching, placement incentives SSM – Sault Ste. Marie KPI – Key Performance Indicators SSW – Social Service Worker program LAN – Local Area Network SSW-NS – Social Service Worker program – Native Specialization LEED – Leadership in Energy and Environmental Design UDL – Universal Design for Learning LMS – Learning Management System VPA – Vice President Academic and Research MH – Mental Health WHMIS – Workplace Hazardous Materials Information System MOU – Memorandum of Understanding WUSC – World University Service of Canada

Sault College Business Plan 2013-2014 Sault College Business Plan 2013-2014 www.saultcollege.ca 33 443 Northern Avenue Sault Ste. Marie, ON P6B 4J3 www.saultcollege.ca

34 www.saultcollege.ca Sault College Business Plan 2013-2014