ANNUAL REPORT FY2017
NURTURING GENERATIONS About AMKFSC COMMUNITY SERVICES
Founded in 1978, AMKFSC Community Services Ltd. (“AMKFSC”) is a community-based social service agency, which provides a holistic range of services to support children, youths, families and seniors at multiple touchpoints across Singapore.
AMKFSC operates four family service centres across Ang Mo Kio, Sengkang and Punggol. We also provide other support services such as student care, senior services, a youth centre, mental health support programmes and a family resource centre at Changi Prison.
Over the years, AMKFSC has produced a total of eight Outstanding and Promising Social Worker award recipients, giving testament to the quality of AMKFSC social workers and our focus on staff development.
For more information, please visit http://www.amkfsc.org.sg.
OUR VISION Enhancing and enriching the lives of people we serve
OUR MISSION We are committed to creating opportunities for people to pursue a better future by providing quality community services OUR VALUES
CCOUNTABILITY A We respond to the call of duty with integrity and take responsibility for our actions.
ASTERY M We lead the practice with excellence, and demonstrate superior skills and knowledge.
INDRED SPIRIT K We take pride in the AMKFSC family spirit.
ORTITUDE F We uphold a strong belief in our cause, and act with courage and strength.
PARKLE S Our passion and energy permeate every facet of work.
ARE C We serve with compassion, empathy and kindness.
AMKFSC Annual Report FY2017 1 1970s to 2000s
1978 1984
Registered as an autonomous organisation under the Societies Act with its first independent volunteer management committee.
Singapore’s one-stop family service centre, Ang Mo Kio Social Service Centre, was established to help residents who were facing psychosocial and financial issues. Served as a national model for subsequent Family Service Centres across Singapore.
2007 2009
Mr Chua Wei Bin, Centre Head of Cheng San Family Service Centre, received the Launched COMNET Senior Services to Promising Social Worker Award. support vulnerable and socially-isolated seniors living in the Ang Mo Kio, Sin Ming and Bishan area.
2 Nurturing Generations 1987 1995
Renamed The Ang Mo Kio Family Service Centres (AMKFSC).
Opened our second branch, Cheng San Family Service Launched Before and After School Centre. Individualised Care (BASIC) to provide supervised care for latchkey children between the ages of seven and 14.
2001 2006
Government appointed six agencies in Singapore, including AMKFSC, to run the Healthy Start Programme, targeted at high-risk and dysfunctional families with infants and Youth Infinity, our youth work specialist children between the ages of zero and six. centre, began operations to reach out and engage at-risk youths between the ages of 11 and 21. Opened our third branch, Sengkang Family Service Centre.
AMKFSC Annual Report FY2017 3 OUR MILESTONES 2010s
2010 2011 2012
Initiated the Bakery Hearts Established Transition programme, which aims Plus+ to serve low-income to support women from and multi-stressed low-income families, who families living in interim rental housing. face chronic difficulties in Nexus Family Resource gaining employment. Centre (FRC) began operations at Changi Prison.
Mr Mohd Fareez Bin Mohd Fahmy, centre manager at Nexus Family Resource Centre, received the Promising Social Worker Award.
2017 2018
COMNET Senior Services opened three new senior activity centres in central and northeast Singapore.
The Centre for Collaborative Practice (CCP) is launched at AMKFSC-UniSIM Symposium 2017. MSF appointed Youth Infinity as anIntegrated Service Provider (ISP) to two regions AMKFSC is awarded the 3rd ASEAN Leadership in Singapore. ISPs provide divisionary Award on Rural Development and Poverty programmes to youth in the community. Eradication.
MSF appointed Transition Plus @ Jalan Bukit Dr Vincent Ng, Chief Executive Officer, received Merah as a Transitional Shelter to render the Outstanding Social Worker Award. temporary shelter services to families with children, who have exhausted all means of Bakery Hearts officially opened its new accommodation. kitchen at Ang Mo Kio Community Centre.
4 Nurturing Generations 2014
2013 Opened Family Services @ 2015 Teck Ghee. Temasek Cares KIDS 0-3 The Ang Mo Kio Centre, in partnership with Family Service Temasek Cares and KK Centres Women’s and Children’s underwent Hospital, began operations. First AMKFSC-UniSIM corporatisation Symposium saw a turnout of and is Published Learning by more than 300 social service henceforth known as Doing: Involving Children in practitioners. AMKFSC Community Social Practice, one of the Services Ltd. first literature in Singapore Punggol Family Service consolidating best social Centre began operations. Family Services @ Yio Chu work practices for working Kang began operations. Ms Yogeswari Munisamy, with children in Singapore. Principal Social Worker at The Ms Lee Sin Yan, assistant Mr Isaac Teo Lai Huat, centre Ang Mo Kio Family Service senior social worker at Cheng manager at Transition Plus+, Centres, received the San Family Service Centre, received the Promising Outstanding Social Worker received the Promising Social Worker Award. Award. Social Worker Award.
2016 Launch of commemorative cookbook Recipe Retrospective, a collaboration between senior beneficiaries at COMNET Senior Services and students from Nanyang Polytechnic. Established MindCare, a mental health division that aims to respond to the increasing needs for community mental health support.
Prime Minister Lee Hsien Loong officiated the opening of four centres – Family Services @ Yio Chu Kang, Family Services @ Teck Ghee, Youth Infinity and COMNET Cluster Support.
The Ministry of Social and Family Development (MSF) appointed AMKFSC under the Safe and Strong Families – Preservation (SSF-P) programme. SSF-P is a pilot project that aims to provide intensive in-home services to support and keep families together, preventing unnecessary removal of children from their families.
AMKFSC Annual Report FY2017 5 CONTENTS ABOUT US
Chairman’s Message...... 8 CEO’s Message...... 10 Organisational Chart...... 12 Board Committee...... 14 Corporate Governance...... 16 Our Management Team...... 20 2017/18 Highlights...... 22
AMKFSC AT A GLANCE
Strengthening Families...... 27 Our Family Services
Forging the Future...... 36 Our Children And Youth Services
Promoting Active Aging...... 42 Our Senior Services
Meeting Diverse Needs...... 47 Our Specialised Services
Centre for Collaborative Practice...... 53
OUR DONORS AND VOLUNTEERS
Our Donors and Volunteers...... 54 Key Volunteer Events...... 55 Hear Them Say...... 58 Our Donors...... 61
FACTS AND FIGURES Financial Statements...... 65 Governance Evaluation Checklist...... 108
Where to Find Us...... 110
6 Nurturing Generations ABOUT US OUR PATRON Mr Lee Hsien Loong Prime Minister of Singapore
OUR HONORARY ADVISER Dr S. Vasoo
CHILDREN SERVICES Providing young lives with the best possible start by nurturing them in a safe and conducive environment suitable for social, emotional, physical and intellectual growth
YOUTH SERVICES Unleashing untapped potential and enhancing relationships between youths and their family by mentoring and engaging them through youth interests groups
FAMILY SERVICES Strengthening bonds within the family and building resiliency through casework and counselling, group work, programmes and community outreach
SENIOR SERVICES Supporting vulnerable and socially-isolated seniors in active aging through activities, programmes, casework and befriending services
SPECIALISED SERVICES Actively responding to the needs of the community and developing relevant projects to meet service gaps
AMKFSC Annual Report FY2017 7 CHAIRMAN ’S MESSAGE
Y2017 was definitely a spectacular prelude to FAMKFSC’s 40th anniversary. This year, we celebrate 40 years of supporting the vulnerable and disadvantaged in our community through the theme for the year ‘Nurturing Generations’. We support not only our beneficiaries, but in turn, the community as a whole. We nurture not only our staff members, but also everyone, including partners and volunteers, who have had contact with us.
In October 2017, AMKFSC was recognized for our unceasing efforts in working towards poverty eradication at the 3rd ASEAN Leadership Award on Rural Development and Poverty Eradication. I had the honour of attending the event, together with Mr Eric Chan, our Deputy Chairman and founding board member of AMKFSC, and our CEO, Dr Vincent Ng, at the 10th ASEAN Ministers Meeting on Rural Development and Poverty Eradication, held in Kuala Lumpur, Malaysia. The award is a testament of our commitment to improve the lives of those we serve, especially those in our community who are facing hardships. We strive to uplift them from poverty and other difficult life circumstances and will persevere in this cause.
Two months later, I witnessed yet another remarkable achievement for the agency. Dr Vincent Ng won the Outstanding Social Worker Award and received the accolade from President Halimah Yacob at the Istana. From the day he joined AMKFSC in 2009, Dr Vincent Ng has championed numerous ground-up initiatives to improve the lives of individuals and families living in our community and grown AMKFSC to become a leading community-based social service agency in Singapore today. I am proud to share that since the inception of the Outstanding Social Worker Award in 1998, and the Promising Social Worker Awards in 2008, AMKFSC has produced a total of 8 winners in both categories. This is an extraordinary achievement and is only possible because of our relentless and selfless dedication of our staff. They work tirelessly without much fanfare, but with a clear purpose of enhancing the wellbeing of those we serve.
8 Nurturing Generations My heartiest congratulations to Mr Cyril Chua, Immediate Past Chairman and Chair of Nomination Committee, for receiving the Public Service Star (BBM) at the Singapore National Day Awards 2017. This year, we celebrate Cyril has contributed immensely to the growth and 40 years of“ supporting the professionalisation of AMKFSC and the social service vulnerable and disadvantaged sector, and has served on the boards of the National Council of Social Services (NCSS), Civil Service College in our community through the and Management Committee of Ang Mo Kio Community theme for the year ‘Nurturing Centre. Generations’. We support not Looking back over the past 40 years, AMKFSC has only our beneficiaries, but in left indelible footprints in committing to the care turn, the community as a whole. of our needy and vulnerable in the society. Moving forward, we aim to chart new paths and lead the social service sector in building a well-connected and sustainable ecosystem where everyone, regardless of their background, can excel and lead a purposeful life. Leveraging on technology and innovation, we can scaffold with strong social networks and relationships, and collaborate with various stakeholders to make it happen.
Lastly, I would like to take this opportunity to thank past and present Board and Committee members for your contributions, our funders, donors, community and corporate partners, as well as volunteers for believing in and supporting our causes, and the AMKFSC staff for your hard work and effort at enhancing and enriching the lives of people we serve.
Thank you very much.
A/Prof Ang Seng Bin, PBM Chairman
AMKFSC Annual Report FY2017 9 CEO ’S MESSAGE
MKFSC has come a long way since its founding as Aa one-stop social service centre in 1978. This year, we celebrate our 40th anniversary. Over the last 40 years, AMKFSC has strived to fill Compared to FY2016, a total of about 250 staff members supported and served more than 9,900 service gaps within the beneficiaries in FY2017. I am pleased to report that sector. We are cannot do this last year, two of our cornerstone services for the youth and families displaced from housing, namely mammoth task on our own. Youth Infinity and Transition Plus+ respectively, It is important for us to foster were appointed by the Ministry of Social and Family strong working relationships Development (MSF) as an Integrated Service Provider (ISP) and as a Transitional Shelter to render temporary with different community and shelter services to families with children. Youth Infinity corporate partners. is now the provider of the complete suite of services targeting at-risk youth in two regions, spanning across Ang Mo Kio, Yishun, Sengkang, Punggol, Pasir Ris and Tampines. On the other hand, Transition Plus+ runs the transitional shelter at Jalan Bukit Merah.
Over the last 40 years, AMKFSC has strived to fill service gaps within the sector. We cannot do this mammoth task on our own. It is important for us to foster strong working relationships with different community and corporate partners.
Now, donors and volunteers prefer a more hands-on experience, an experience that allows them to be involved, and have a glimpse of how their donations – be it cash, in-kind or services – support the beneficiaries. It is therefore important to align the needs of our services and programmes, to that of our donors and volunteers.
An example of that is the I Can Read with JOY pilot programme. With a heart to volunteer with our children and the skills to match, several teachers from education provider I Can Read Singapore taught English literacy to students at our Before and After School Individualised Care (BASIC) Student Care Centre (Cheng San). Having
10 Nurturing Generations seen the children’s improvements throughout the year, I Can Read Singapore expanded the programme to all three BASIC Student Care Centres this year. Currently, about 60 students benefit from attending this extracurricular programme.
Similarly, community and corporate partners have also partnered us in our first Flag Day last September, joining our staff in raising funds for the seniors. Senior beneficiaries under the care of COMNET Senior Services also took part in the event, showing that they are not only passive recipients of our services, but also active participants in our activities.
These are just some examples showing the need to continuously engage our community, corporate partners, donors and volunteers. I envision a future in which more volunteers actively share their skills and work hand-in-hand with the agency to build a better community for everyone.
There is so much to look forward to this year, as AMKFSC celebrates our 40th anniversary. We recently concluded and sold out our inaugural charity movie screening, and will be hosting corporate and individual donors in our upcoming charity dinner in October. To this end, we will continue to do our very best for the vulnerable and disadvantaged populations, and hope that you will join us on our journey to enhance and enrich the lives of people we serve.
Thank you very much.
Dr Vincent Ng Chief Executive Officer
AMKFSC Annual Report FY2017 11 ORGANISATIONAL CHART
BOARD OF
Finance & Executive Audit Committee Investment Committee Committee
Internal Audit CHIEF
Family & Community Corporate Services Support
HR & Admin Family Service Centres Finance Spright Academy (formerly known as BASIC Operations & IT Student Care Services) Corporate Support Youth Infinity Centre for Collaborative Nexus Family Resource Practice Centre Psychological Services Unit
12 Nurturing Generations DIRECTORS
Human Resource Nomination Service Committee Committee Committee
EXECUTIVE OFFICER
Care & Specialist Integration Services
COMNET Senior Services Safe & Strong Families Preservation MindCare Community Mental Transition Plus @ Health Services Jalan Bukit Merah Kids 0-3
AMKFSC Annual Report FY2017 13 BOARD COMMITTEE
A/Prof Ang Seng Bin Chairman
Mr Cyril Chua Mr Eric Chan Mr Joseph Kuah
Ms Kavitha Rajan Mr Lee Hong Chuang Mr Lee Kian Soon
Mr Patrick Lau A/Prof Seng Boon Kheng Mr Naidu Sundraj
14 Nurturing Generations EXECUTIVE COMMITTEE HUMAN RESOURCE COMMITTEE Chairman A/Prof Ang Seng Bin Chair Ms Kavitha Rajan Deputy Mr Eric Chan Member Mr Cyril Chua Chairman Member Mrs Helen Tan Member Mr Cyril Chua Member Ms Li-Ki Khaw Member Mr Naidu Sundraj Member Mrs Linda Gan Member Ms Kavitha Rajan Member A/Prof Seng Boon Kheng Member Mr Lee Kian Soon
NOMINATION COMMITTEE Chair Mr Cyril Chua Member A/Prof Ang Seng Bin Member Mr Eric Chan AUDIT & RISK COMMITTEE Member Mr Lee Kian Soon Chair Mr Michael Gray Member Mr Chia Chee Yoong Member Mr Eric Chan Member Mr Patrick Lau
SERVICE COMMITTEE Chair A/Prof Seng Boon FINANCE & INVESTMENT Kheng COMMITTEE Member A/Prof Ang Seng Bin Chair Mr Naidu Sundraj Member Mr Naidu Sundraj Deputy Chair Mr Lee Kian Soon Member Ms Evelyn Boon Member Mr Joseph Kuah Member Mr Jason Prakash Member Mr Chia Chee Yoong Member Mr Joseph James Louis Member Ms June Wong Member Dr Gan Wee Hoe Member Mr Lim Shyong Piau Member Mr Eugene Seah
AMKFSC Annual Report FY2017 15 CORPORATE GOVERNANCE
The Board of Directors is committed to high standards of corporate governance, through its oversight of the agency’s affairs and performance, setting organisational goals and providing strategic guidance and professional expertise. To assist the Board in the discharge of its duties, the Board establishes six committees, namely, the Audit and Risk Committee, Finance and Investment Committee, Executive Committee, Human Resource Committee, Nomination Committee and Service Committee.
A. BOARD OF DIRECTORS
Name of Director Board appointment Date of appointment Occupation A/Prof Ang Seng Bin Chairman 25/07/2015 Consultant Physician Mr Chan Aik Leong Eric Deputy Chairman 01/09/2016 Retired Director Mr Cyril Chua Yeow Hooi Director 06/12/2012 Lawyer Mr Naidu Sundraj Director 25/07/2015 Chief Financial Officer Ms Kavitha Rajan Director 01/09/2016 Corporate Counsel A/Prof Seng Boon Kheng Director 01/09/2016 Associate Professor Mr Lee Kian Soon Director 01/09/2016 Chief Executive Officer Mr Kuah Boon Kheng Joseph Director 06/12/2012 Corporate Consultant Mr Lau Wei Peng Patrick Director 01/09/2016 Assistant Chief Executive Officer Mr Lee Hong Chuang Director 01/10/2016 Corporate Information Technology Manager
No staff of the agency sits on the Board. A newly appointed Board or Committee member receives orientation by the management to be familiarised with the operations of the agency. In addition, an appointment letter and the terms of reference of the committee, setting out the tenure, duties and responsibilities, will be issued to a Committee member. To support Board Directors in the discharge their duties, the Board Secretariat provides regular updates on the compliance regime governing the agency as well as arranges for suitable trainings.
During the financial year ended 31 March 2018, the number of Board and Committee meetings held and the attendance at the meetings are set out below:
Board EXCO Audit & Finance & Human Nomination Service Risk Investment Resource No. of meetings held 2 3 2 2 3 - 4 A/Prof Ang Seng Bin 2 3 - - - - 4 Mr Chan Aik Leong Eric 2 3 1 - - - - Mr Cyril Chua Yeow Hooi 0 3 - - 1 - - Mr Naidu Sundraj 0 2 - 2 - - 2 Ms Kavitha Rajan 2 3 - - 3 - - A/Prof Seng Boon Kheng 1 1 - - - - 3 Mr Lee Kian Soon 1 3 - 2 - - - Mr Kuah Boon Kheng 0 - - 2 - - - Joseph Mr Lau Wei Peng Patrick 1 - 2 - - - - Mr Lee Hong Chuang 0 ------
16 Nurturing Generations B. BOARD COMMITTEES i. Executive Committee
The Executive Committee comprises the following members:
Name Committee appointment A/Prof Ang Seng Bin Chairman Mr Chan Aik Leong Eric Deputy Chairman Mr Cyril Chua Yeow Hooi Member Mr Naidu Sundraj Member Ms Kavitha Rajan Member A/Prof Seng Boon Kheng Member Mr Lee Kian Soon Member
The terms of reference of the Committee include the following:
-- Set strategic direction of the agency. -- Direct management on operational matters. -- Approve annual workplan and budget. -- Approve compensation policies and recruitment of management-level staff. -- Evaluate and approve major plans and programmes. -- Review and approve significant policies and guidelines. -- Engage with stakeholders and represent the agency in the community. -- Direct public and media relations and enhance the agency’s image. -- Oversee fund-raising efforts. ii. Audit and Risk Committee
The Audit and Risk Committee comprises the following members:
Name Committee appointment Mr Michael Grenville Gray Chair Mr Chan Aik Leong Eric Member Mr Lau Wei Peng Patrick Member
The terms of reference of the Committee include the following:
-- Oversee the financial reporting and disclosure process, and monitor the choice of accounting policies and principles. -- Review audit plan and report of external and internal auditor, and consider the effectiveness of actions taken by Management on auditors’ recommendations. -- Analyse and address risks associated with key processes. -- Oversee regulatory compliance and whistleblowing policy. -- Report to the Board of Directors any financial irregularities, concerns and opportunities. -- Liaise with auditor on any significant matter arising.
AMKFSC Annual Report FY2017 17 CORPORATE GOVERNANCE iii. Finance and Investment Committee
The Finance and Investment Committee comprises the following members:
Name Committee appointment Mr Naidu Sundraj Chair Mr Lee Kian Soon Vice Chair Mr Kuah Boon Kheng Joseph Member Mr Chia Chee Yoong Member
The term limit of the Chair, Finance and Investment Committee, is aligned to the prevailing Code of Governance for Charities and Institutes of Public Character. The terms of reference of the Committee include the following:
-- Review budget and forecast prepared by management and endorse for approval by the Board of Directors. -- Analyse financial performance based on reports prepared by management. -- Evaluate cash management and investment opportunities of reserves and endorse for approval by the Board of Directors. -- Consider financial guidelines to safeguard assets and uphold standards of accountability. -- Report to the Board of Directors any financial irregularities, concerns and opportunities. iv. Human Resource Committee
The Human Resource Committee comprises the following members:
Name Committee appointment Ms Kavitha Rajan Chair Mr Cyril Chua Yeow Hooi Member Mrs Helen Tan Member Ms Li-Ki Khaw Member Mrs Linda Gan Member The terms of reference of the Committee include the following:
-- Oversee compensation strategy and performance management. -- Review and approve human resource policies, salary structures, benefit schemes, job descriptions and career progression roadmap. -- Review and approve the remuneration of management, development and succession planning. -- Oversee talent development. -- Act as Review Board for staff appeals and grievances. v. Nomination Committee
The Nomination Committee comprises the following members:
Name Committee appointment Mr Cyril Chua Yeow Hooi Chair A/Prof Ang Seng Bin Member Mr Chan Aik Leong Eric Member Mr Chia Chee Yoong Member Mr Michael Grenville Gray Member
18 Nurturing Generations The terms of reference of the Committee include the following:
-- Review profile of the Board, taking into consideration the expertise, experience, knowledge and skills of the Board Directors. -- Identify, review and nominate Board appointment for approval by the Board of Directors. -- Review re-nomination and retirement of Board Directors. -- Conduct annual evaluation of the performance of the Board, Board Directors and Board Committees. -- Plan for succession of Board Directors. -- Develop and review corporate governance polices in compliance with the prevailing Code of Governance for Charities and Institutes of Public Character. vi. Service Committee
The Service Committee comprises the following members:
Name Committee appointment A/Prof Seng Boon Kheng Chair A/Prof Ang Seng Bin Member Mr Naidu Sundraj Member Ms Evelyn Boon Member Mr Jason Prakash Member Mr Joseph James Louis Member Ms June Wong Member Dr Gan Wee Hoe Member Mr Lim Shyong Piau Member Mr Eugene Seah Member
The terms of reference of the Committee include the following:
-- Approve and review service delivery models. -- Raise professional standards of practice in social work. -- Guide development of new services and programmes. -- Guide service and programme evaluation. -- Oversee disciplinary matters related to misconduct or breach of professional ethics. -- Evaluate and approve the use of Families Support Fund to assist beneficiaries in need.
C. RISK MANAGEMENT
The Board is supported by the Audit and Risk Committee in its governance of enterprise risks. Management is responsible for maintaining a sound system of risk management and internal controls. During the financial year ended 31 March 2018, internal audit on the agency’s procurement policy and procedures was performed and the report was presented to the Committee.
AMKFSC Annual Report FY2017 19 OUR MANAGEMENT TEAM
Front (L-R)
Director, Finance and Corporate Planning Mr George Lee (till July 31, 2018)
Divisional Director Dr Terence Yow (Family and Community Support)
Chief Executive Officer Dr Vincent Ng
Programme Director and Ms Nur Hilyah Bte Saparin Principal Social Worker
Director, Human Resource and Ms Chong Choon Chee Administration
20 Nurturing Generations (Back L-R)
Assistant Head, Spright Academy Ms Rosiah Binte Ibrahim (formerly known as BASIC Student Care Services)
Senior Accountant Ms Karen Chan
Head, Youth Infinity Ms Tan Yi Ying
Centre Head, Punggol Family Service Centre Ms Nurrauhdah Ridzuan Ajma’in
Manager, Nexus Family Resource Centre Ms Nadira Binte Ahmad
Senior Assistant Director, Strategic Planning Mr Phua Chun Yat and Organisation Development
Head, MindCare Mr Low Mun Heng
Manager, Transition Plus @ Jalan Bukit Merah Mr Isaac Teo
Senior Assistant Director (Central) Mr Mohamed Fareez Bin Mohamed Fahmy
Head, COMNET Senior Services Mr Ng Koon Sing
Centre Head, Sengkang Family Service Centre Mr Joseph Chan
Centre Head, Ang Mo Kio Family Service Centre Ms Natalie Lim
Centre Head Designate, Ms Sa’adah Binte Tuman Cheng San Family Service Centre
Senior Assistant Director, Operations and IT Ms Tan Yen Na
Manager, Corporate Support Ms Wee Wah Meng
Manager, Human Resource Development Ms Shery Chan
Senior Assistant Director (Northeast) Ms Yum Sin Ting
AMKFSC Annual Report FY2017 21 2017/18 HIGHLIGHTS
MAY Nanyang Girls’ High School student volunteers serve the community Between March and May, about 30 Secondary 2 students from Nanyang Girls’ High School brainstormed and initiated programmes for the seniors at our senior activity centres in Sin Ming and Sengkang.
In March, they visited COMNET Senior Services to learn and understand the workings of a senior activity centre, before coming up with a series of programmes to engage our seniors. The programmes, including arts and crafts, karaoke sessions, dance performances and gardening, were conducted on Wednesdays, from 2.30PM to 4.30PM, with 15 students volunteering at each senior activity centre. Learning Escape Day 2017 On May 26, more than 200 staff attended the annual Learning Escape Day (LED) held at the Civil Service Club. Every year, AMKFSC dedicates a special day to learning. At LED, both professional and support staff come together to learn new skills and processes, and to generate and integrate ideas, so as to foster openness in learning from one another.
JUNE
June holiday workshops at Teen Edge Club During the June holidays, youths from Sengkang FSC’s Teen Edge Club participated in two workshops that covered a variety of topics.
The first workshop provided the youths guidance and support in planning for their career, while the second workshop aimed to build up the youths’ resiliency during their developmental years through raising awareness of their psychosocial competency and building character.
22 Nurturing Generations JULY AUGUST Project R.I.C.E+ 2017 Every year, youth volunteers from the Singapore Red Cross initiate and organise Project R.I.C.E+, an annual community service project that aims to touch the lives of the less fortunate in Singapore by providing them with daily household necessities.
On August 19 and 20, volunteers from Red Cross coordinated the distribution at the different FSCs under AMKFSC, while about 100 volunteers from the Inland Revenue Authority of Singapore (IRAS) BASIC Day 2017 packed and distributed the rations. “We will, we will rock you! Rock you!” the children in Singapore National Day the Green team sang at the top of their voices, as Awards 2017 they cheered their team mates on. Our Immediate Past The Sports Day cum carnival, held at the sports hall Chairman Mr Cyril Chua at Republic Polytechnic on July 3, was organised by received the Public NCS Pte Ltd, AMKFSC’s longtime corporate partner Service Star (BBM) at and supporter of BASIC Student Care Services. This the annual Singapore year’s BASIC Day was exceptionally special for the National Day Awards. The children, because their parents were also invited to Singapore National Day the event. Awards are a means of recognising various forms of merit and service to Singapore.
SEPTEMBER
Opening of community garden at COMNET@ Sin Ming On July 16, Mrs Josephine Teo, Minister, Prime Minister’s Office, 2nd Minister for Manpower and Foreign Affairs and Adviser to Bishan-Toa Payoh Flag Day 2017 GRC GROs, together with A/Prof Ang Seng Bin, Chairman of AMKFSC, officiated the opening of AMKFSC held our first ever Flag Day on September the community garden at COMNET@Sin Ming. The 23. The fundraising event saw a turnout of more community garden aims to foster a greater sense than 300 volunteers, who travelled to different of gotong royong in the seniors living within the parts of Singapore to help raise funds for COMNET community through gardening as a hobby. Senior Services.
AMKFSC Annual Report FY2017 23 2017/18 HIGHLIGHTS
OCTOBER DECEMBER 3rd ASEAN Leadership Award on Rural Development and Poverty Eradication On October 6, 2017 (Friday), our Chairman A/Prof Ang Seng Bin, Deputy Chairman Mr Eric Chan and CEO Dr Vincent Ng attended the 3rd ASEAN Leadership Award on Rural Development and Poverty Eradication, held in Kuala Lumpur, Malaysia.
The Award is presented to non-governmental organisations and private sectors from each ASEAN Outstanding Social Worker Award 2017 Member States for their outstanding contribution On December 1, Dr Vincent Ng, our Chief Executive in rural or community development, as well as Officer, received the Outstanding Social Worker poverty eradication in respective countries. Award (OSWA) from President Halimah Yacob. The AMKFSC Community Services is the only Voluntary award, conferred by the President of the Republic Welfare Organisation from Singapore to receive of Singapore, aims to recognise the outstanding this accolade. contributions made by dedicated social workers in Singapore, and acknowledges their passion and professional contributions to the improvement of the social service and healthcare sectors. Dr NOVEMBER Vincent Ng is the fourth winner from the agency to receive this award.
COMNET Senior Services hosts visitors from Hong Kong On November 24, COMNET Senior Services @ 182 Rivervale Crescent (SAC) hosted 60 seniors and six staff members from Wilson T.S. Wang District Elderly Official opening of Bakery Hearts kitchen Community Centre under the Tung Wah Group of Hospitals in Hong Kong during the latter’s Singapore On December 5, the Bakery Hearts programme at Study Tour 2017 for the Elderly. Cheng San FSC celebrated a new milestone. Our honorary advisor Dr S. Vasoo, Chairman A/Prof Apart from learning about the various programmes Ang Seng Bin and CEO Dr Vincent Ng officially and services that COMNET provide to the seniors opened their newly renovated kitchen at Ang Mo living in the community, the seniors from both Kio Community Centre. countries also had an exchange session, where they performed for one another!
24 Nurturing Generations Shoebox X’mas Party at FEBRUARY 2018 206A Lunar New Year party at Integrated Having organised and Service Centre @ Punggol participated in the Shoebox X’mas Party at 206A last year, On February 6, about 50 children, Kuehne + Nagel Singapore put up yet another successful parent volunteers and teachers from event at Punggol Place on December 15. Staff at the logistics PCF Sparkletots Preschool @ Hong Kah company worked with AMKFSC to collect wish lists from the North brought festive cheer to some 20 children living in the rental block, and then attempted to senior residents living around AMKFSC’s fulfil the wishes of the children as part of their festive giving. newly opened Integrated Service Centre at Punggol. The young, multiracial volunteers belted out familiar Lunar New Year tunes enthusiastically, as they celebrated the joyous occasion.
Microscopy with Leica Microsystems (SEA) Pte Ltd How do you get children to be excited about science? Just ask Leica Microsystems (SEA) Pte Ltd!
On December 18, about 20 volunteers from the company, which specialises in microscopes and microscopy imaging equipment for medical, scientific and industrial use, brought MARCH 2018 several microscopes from their office to BASIC Student Care Centre (Ang Mo Kio), where they conducted engaging and interesting activities with our children.
Micro:bit workshop with NCS Pte Ltd
Christmas with a Cause: Let’s Beat Diabetes On March 16, five volunteers from NCS Pte Ltd amped up the heat at BASIC Student On December 30, staff at Family Services @ Teck Ghee and Care Centre (Cheng San) with a robotics the residents in the Friends ‘n’ Neighbours initiative at the competition for the upper Primary kids. satellite centre came together to host Christmas with a The children were introduced to basic Cause: Let’s Beat Diabetes, where participants learned about coding skills, and tested their codes in a diabetes and tips on leading a healthy lifestyle. friendly car race later
AMKFSC Annual Report FY2017 25 AMKFSC AT A GLANCE
TOTAL DIRECT BENEFICIARIES ASSISTED:-
FY2016 FY2017
>9,826 >9,989 individuals and individuals and families families
Specialised Services 14.1%
Seniors 20.6%
Families 61.2%
Children and Youths 4.1%
26 Nurturing Generations Our family service centres (FSCs) support individuals and families facing personal and family-related issues through STRENGTHENING casework and counselling, information and referral, group work and community FAMILIES outreach. Currently we have four family service centres and three satellite OUR FAMILY SERVICES branches in Ang Mo Kio, Sengkang and Punggol.
Total number of cases worked on:
3,008 Total number of information and referral (I&R) enquiries: Total number of closed cases: 3,233 637
Outcome of I&R
The TOP 3 presenting problems: Given information Others: on relevant services and resources: Financial 15.7% 35.9% 33.5%
Family Received casework 16% intervention from our family service centres:
Emotional 50.8% 10.7%
AMKFSC Annual Report FY2017 27 STRENGTHENING FAMILIES ANG MO KIO FAMILY SERVICE CENTRE
ng Mo Kio Family Service Centre operates from two locations in the Kebun Baru and Yio Chu Kang constituencies and serves the needs of the community through Avarious core services such as casework and counselling, information and referrals, and group work programmes.
Some programmes at Ang Mo Kio FSC include:
Bluez Away, a collaboration between Ang Mo Kio FSC and MindCare that provides therapeutic and support group work for adult clients, aged 21 to 60 years old, suffering from episodes of low mood.
Project HeARTship, a programme that uses art as a medium of expression for boys aged 11 to 15 years old, who are in the identify formation and transitional stage from primary to secondary school.
HIGHLIGHTS IN FY2017
PROJECT PILIH PILIH In FY2017, Project Pilih Pilih provided fresh food produce to a total of 20 families. The project upheld the ‘kampong spirit’ of having continued good partnership from Mayflower Market vendors in donating fresh grocery to support the programme. In addition, SP Group supported the programme in purchasing additional fresh grocery items from a minimart, our new community partner at Block 629 Ang Mo Kio. The families who have benefitted from Project Pilih Pilih shared that the programme enabled them to eat more healthily and supplement their existing dietary habits to meet their nutritional needs. The programme also allowed caseworkers to hold discussion on healthy eating habits with the families nominated for the programme.
28 Nurturing Generations CHENG SAN FAMILY SERVICE CENTRE
heng San Family Service Centre operates from two locations in the Cheng San and Teck Ghee Cconstituencies and serves the needs of the community through various core services such as casework and counselling, information and referrals, and group work programmes.
HIGHLIGHTS IN FY2017
BAKERY HEARTS Bakery Hearts is a training programme that provides women from low-income families with the opportunity to supplement their household income and prepare themselves for work. Common issues that may hinder them from gaining full-time employment include:
• Caregiving issues • Limited flexible employment opportunities as well as training programmes, and/or • Have low self-confidence and readiness to return to workforce.
Through Bakery Hearts, women are equipped with baking and social skills to prepare them towards entering the workforce. Bakery Hearts collaborates closely with community partners such as Ang Mo Kio Community Centre, volunteers, corporates and schools to support and sustain the cause of the programme.
AMKFSC Annual Report FY2017 29 STRENGTHENING FAMILIES
OFFICIAL OPENING OF BAKERY HEARTS KITCHEN In FY2017, the community kitchen at Ang Mo Kio Community Centre underwent a major renovation according to the National Environmental Agency (NEA)’s guidelines, and has since been granted approval for a food shop licence. The Bakery Hearts kitchen was officially opened by Dr S Vasoo, A/Prof Ang Seng Bin and Dr Vincent Ng on December 8, 2017.
STRONG SUPPORT FROM STAKEHOLDERS Bakery Hearts has received strong support from major stakeholders such as Ang Mo Kio Community Centre and Pan Pacific Hotels Group, who sponsored several professional equipment for the renovated kitchen.
Bakery Hearts continues to partner closely with corporate partners, particularly Pan Pacific Hotels Group for baking trainings for our participants during festive seasons.
Total number of Number of trainings conducted participants: by corporate partners: Out of which, 30 7 2 proceeded to set up small home-based businesses, Number of Number of while others were offered participants involved Bakery Hearts graduates: regular employment in different industries. in trainings: 5 17
30 Nurturing Generations STRENGTHENING FAMILIES In FY2017, COMMUNITY WORK 1,494 CHILDREN AND FAMILIES attended preventive and developmental programmes, 2 ACHIEVING KIDS AND KIN (AK ) mainly targeting vulnerable PROGRAMME families living in rental flats in Ang Mo Kio. AK2 is a preventive and developmental programme that serves children, aged seven to 12 years old, via a family-focused perspective. It mainly targets vulnerable families living in rental flats in Ang Mo Kio. THREE KEY COMPONENTS IN AK2 ARE: As low-income families may have limited economic and emotional resources to meet their children’s Academic Coaching is a 1.5-hour weekly programme developmental needs, children tend to face offering academic support to children who may face more challenges in academic performance, peer challenges with performing in school. relationships, and navigation of various systems. The Literacy Programme is a 1.5-hour weekly 2 AK hopes to collaboratively build resilience in these programme which aims to enhance literacy and children and their families, through the identification increase children’s interest in reading. and amplification of skills and knowledge. It also hopes that children’s strengths and assets can The Character Programme is a 1.5-hour weekly be discovered and harnessed for community programme promoting the learning of values, skills development in the long term. and knowledge in a fun and engaging manner.
KEY ACHIEVEMENTS INCREASED INTERACTIONS ACROSS THE BASES
AK2 moved beyond conducting activities at individual bases, to collaborations which allowed children to increase their social network and self- esteem. For instance, the children across all bases SUCCESSFUL EXTERNAL took part in the planning and implementation of the Hari Raya cultural exchange, and the inter-base PARTNERSHIPS Captain’s Ball tournament in December 2017. Recognising that social service professionals do Trust in programme staff led to disclosures and not have the expertise in the delivery of literacy interventions for child welfare concerns. programmes, AK2 tied up with BLESS on Shining Stars, an evidence-based literacy programme that Concerns such as child behaviour, financial had shown evidence of increasing participants’ difficulties, health issues, child’s exposure to reading and language abilities through a structured domestic violence and child hygiene in a total of 13 curriculum and specific coaching techniques. Test children were raised to the staff at Cheng San FSC. scores of AK2 children involved in the last run of This made up about 50% of active child participants Shining Stars showed that the children’s literacy had at three bases. improved due to participating in the programme.
AMKFSC Annual Report FY2017 31 COMMUNITY WORK TEAM
The Community Work Team (CWT) continues on-going outreach efforts to the identified rental blocks - 203, 206, 257, 244, 245 and 469. Regular outreach activity is conducted twice per week. The team successfully engaged 84% (934 families) of the total number of household unit outreach within these identified blocks with an average of 14 contacts per unit in FY2017/2018.
The team worked closely with the Achieving Kids and Kin (AK2) programme in providing weekly Academic Coaching, Character Building and Reading Club for the children residing in these blocks, and value-added to casework management by providing monitoring support for high risk cases.
THE FnN INITIATIVE
Through the Friends ‘n’ Neighbours (FnN) initative, social workers used assets-based community development concepts with narrative therapy principles to strengthen the social capital of the residents living at Block 323 and neighbouring Co-organised blocks. By tapping on residents’ existing gifts, skills and talents, the FnN programme has enabled the 4 ETHNIC FESTIVALS ambassadors to showcase their capabilities and with Teck Ghee Zone J RC – namely Chinese New contribute to their communities. Year, Hari Raya, Deepavali and Christmas The initiative has created enabling platforms for 15 ambassadors to strengthen their communities. Since January 2017, the ambassadors have met once Combined attendance – a month to discuss about identified social issues that they were concerned about, while planning for 240 PARTICIPANTS community outreach events with the support of the Christmas FSC and the Residents’ Committee (RCs). Deepavali
The events were largely successful because of Hari Raya the active contributions of the FnN ambassadors in organising themselves to perform the various roles and tasks, with the strong support from social workers.
Since the beginning of 2018, social workers have actively engaged FnN ambassadors to participate and share of their volunteering contributions with professionals and social work undergraduates. Three FnN ambassadors presented the community work by residents during our agency’s Central Cluster sharing in March this year. To date, four FnN ambassadors and social workers had spoken to over 200 full-time and part-time social work undergraduates from NUS and SUSS.
32 Nurturing Generations SENGKANG FAMILY SERVICE CENTRE
engkang Family Service Centre aims to support and strengthen individuals Sand families residing or employed within Sengkang estate through providing casework and counselling service and support programmes focusing on strengthening families and community bonds. Sengkang FSC @ Blk 206B is an extension to the main FSC located at Blk 223D. It is established to cater to the increasing community needs of the Sengkang estate.
HIGHLIGHTS IN FY2017
NURTURING EMOTIONALLY STRONG TOMORROW (NEST) Nurturing Emotionally Strong Tomorrow (NEST) is a collaboration between Sengkang FSC, Punggol FSC and the Psychological Services Unit (PSU). NEST consists of Big Brave Hearts, a psycho-educational groupwork for parents, and Little Brave Hearts, a therapeutic groupwork for children.
LITTLE BRAVE HEARTS The Psychological Services Unit first assessed children in Little Brave Hearts for trauma and coping-related behaviours to ensure that they would benefit from the groupwork.
An orientation session followed by eight sessions were held over 10 weeks, during which children learned knowledge and skills in the areas of problem-solving and emotional regulation to enhance their resilience to mitigate risk that they encounter within their environment. The programme also included therapeutic elements, through which children could share their difficult feelings and experiences, and the group would explore possible ways to cope effectively.
AMKFSC Annual Report FY2017 33 STRENGTHENING FAMILIES
BIG BRAVE HEARTS with Punggol FSC and is available every first Thursday Parents of children in the Little Brave Hearts groupwork evening of the month. were expected to participate in Big Brave Hearts. The In FY2017, 24 participants who attended GLAM agreed Parenting Stress Index (PSI) was administered during that the information was presented clearly. 96% of the pre and post groupwork to determine if there are participants agreed that the information presented was changes in parenting stress levels. helpful and relevant. 96% of the participants agreed that A total of six parents participated in weekly sessions GLAM was beneficial to them. 96% of the participants over eight weeks. Like their children in Little Brave agreed that GLAM met up their expectations. Hearts, parents also learned knowledge and skills in As part of the work with married couples, the Marital areas of emotional regulation, problem solving and Satisfaction Scale (MSS) was administered to each cognitive reframing. Big Brave Hearts hoped that the participant in order to create an awareness of their skills parents acquired will empower them to support respective marital satisfaction level. The areas of their children in mitigating risks that they face within strength and growth areas in the marriage were made their environment. known through the MSS and the information was used All participants reported an increase in their skillset to by social work practitioners to work with their couples. cope with problems and difficult emotions. 50% of the parents shared that they noted improvements in their LIFE COACHING FOR MEN (LCM) children’s behaviour to regulate emotions. During post- Life Coaching for Men (LCM) is a collaborative groupwork evaluation, parents displayed lower levels groupwork between Sengkang FSC and Punggol FSC of parental stress as compared to before attending the that targets male participants from caseworks with programme. life stressors such as marital issues, employment and challenging life events. It aims to help participants gain GO! LEARN ABOUT MARRIAGE (GLAM) clarifications on their roles as a man and develop skills GO! Learn About Marriage (GLAM) is a free introductory to address their challenges at work, family and society. talk for couples who wish to understand about marriage LCM could be the platform for participants to share their and the resources available for a positive marital personal experiences so that mutual aid and empathy relationship. It commenced in 2017 in collaboration can be elicited among the group.
34 Nurturing Generations PUNGGOL FAMILY SERVICE CENTRE
unggol Family Service Centre has established itself as centre ready to meet the needs of PPunggol residents through various core services such as casework and counselling, information and referrals, and group work programmes. HIGHLIGHTS IN FY2017
PG CONNECTZ PG Connectz is Punggol FSC’s community work component to build “Our Happy Healthy Helpful Punggol Town” and utilise resources in line with the motto of ‘tapping community resources to meet community needs’.
As Punggol is a developing estate with a growing Community Development” approach, PG Connectz number of families transitioning into the community, subsequently welcomed 121A residents to engage there is an increasing trend of families coming to in relationship-building activities along with their Punggol FSC with transitional issues accompanied neighbours over three potluck parties carried out with other prevalent issues such as poor mental between December 2017 and Mar 2018. health, suicide ideations and family violence. PG Connectz took a more intentional stance in networking YOUTH ASSET-BASED COMMUNITY DEVELOPMENT with relevant community partners to address these (Y-ABCD) concerns raised. The Y-ABCD programme allows youth studying and living in Punggol to develop activities and/or 121A OUTREACH programmes that matter and are of interest to them. In May 2017, PG Connectz organised Prata Party, a joint outreach event with community partners such Eight student leaders from two secondary schools as Gospel Light Christian Church, Yayasan Mendaki, responded to this initiative for an inter-school cum National Environment Agency, Playeum Children’s agency collaboration. The students have identified Centre for Creativity and Punggol Meridien RC. family cohesiveness as a potential area for the youths and their families to strengthen and are planning to The event aimed to reach out to residents who had organise a Family Day event for the youths in Punggol just moved into rental block 121A and its surrounding in June 2018. blocks in Punggol. Prata Party saw a turnout of more than 200 residents, who participated in various PG Connectz supported the students, who undertook activities at the event. the task of planning and conceptualising this Family Day for the youths, by co-facilitating and planning The event also kickstarted a relationship-building the event along with them as it is a new experience process with the residents. Taking an “Asset-Based for these budding student leaders.
AMKFSC Annual Report FY2017 35 At AMKFSC, we believe in the endless possibilities of children and youth. The children and youth programmes at our FORGING family service centres, BASIC Student Care Services and Youth Infinity strive to THE FUTURE provide the next generation with the best possible resources, ensuring their social, OUR CHILDREN & emotional, physical and intellectual YOUTH SERVICES development.
BASIC STUDENT CARE SERVICES
irst established in 1987, Before and After School Individualised Care (BASIC) has since evolved and expanded to three centres to better serve the needs of the community. BASIC Student Care Services Fprovide care for unsupervised children between seven and 14 years old. More than a child-minding programme today, BASIC Student Care Services is a combination of on-site student care, and social emotional learning and development.
SOCIAL-EMOTIONAL LEARNING BOOKS ALIVE! (BA)
PROGRAMME Books Alive! is a fun book approach used by BASIC to encourage positive development of emotional BASIC continues to run various social-emotional and social skills. The Books Alive! programme was learning programmes for the children. The introduced to the children in June 2017. The Elf- programme consists of issue groups, reading support help books replaced PATHS (Promoting Alternative and character-building activities which focus on the Thinking Skills) curriculum, which had been social and emotional needs of the children. conducted for the past few years.
These books were selected as they were simple to read, and taught children about themselves, what goes on in life, and more. Through these books, the children developed an understanding of why certain things happen, how to respect and appreciate others, and promote positive attitudes towards the people around them. The books have also increased the children’s willingness to communicate their thoughts and feelings during sharing time. Children also participated in extended activities such as dramatisation, events prediction, puppetry, creative writing, crafts and cooking lessons.
36 Nurturing Generations In FY2017, 127 CHILDREN, AGED BETWEEN SEVEN TO 14 YEARS, were provided with a safe, caring and conducive environment to grow socially, emotionally, physically and intellectually through three BASIC centres.
88 FAMILY MEMBERS attended BASIC get-together sessions to interact with teachers and receive updates on AMKFSC’s programmes and services.
AMKFSC Annual Report FY2017 37 FORGING THE FUTURE YOUTH INFINITY
outh Infinity (YI) is the youth work specialist centre under AMKFSC, set up in 2006 to consolidate our youth work Yexpertise and skills in working with youths and their families. It complements the agency’s core functions and services by providing preventive, developmental and remedial services for youths in the community.
YI aims to work with youths to unleash their hidden potential, and enhance their relationships with family members. It provides four core services including casework and counselling, school social work, gateway issues and Club Infinity.
38 Nurturing Generations AMKFSC Annual Report FY2017 39 FORGING THE FUTURE
CASEWORK AND COUNSELLING ENHANCED STEP-UP (ESU) PROGRAMME YI provides casework and counselling services to youths who are at risk of dropping out and have school attendance issues, as well as youths who are already out of school, or have not been attending school for a prolonged period of time.
SCHOOL SOCIAL WORK The LifeCircles programme is an issues-based group work programme which aims to address issues pertaining to bullying, friendship, motivation and self-management with selected students. It helps students become aware of the resources available to them within the community, as well as the services and programmes provided by the family service centres. LifeCircles is experiential in nature, as it employs a repertoire of evocative and creative strategies such as role play, thematic games and real-life scenarios when working with students.
GATEWAY ISSUES YOUTH ENHANCED SUPERVISION (YES) The Ministry of Social and Family Development (MSF) appointed YI as service provider for Youth Enhanced Supervision (YES), which works with first-time drug offenders between the ages of 13 and 21 years old. Each youth placed under YES has to attend at least eight individual counselling sessions and ten group work sessions within six months.
YOUTH SEXUALITY YI is the content creator of the programme YOUth Matters, a nationwide sexuality programme for at-risk youths that is supported and funded by the Health Promotion Board (HPB).
It aims to: • Equip youths with life skills for them to make informed decisions with regard to sex; • Raise awareness of Sexually Transmitted Infections (STIs)/HIV and pregnancy prevention among youths; • Influence youths to adopt less permissive attitudes towards casual sex; • Encourage youths to practice abstinence and/or secondary virginity (for those who have had pre-marital sex).
VULNERABLE GROUPS THE ORCHID PROJECT The National Council of Social Service (NCSS) appointed YI to run The Orchid Project, a pilot one-year family- centric programme that supports school-aged children whose parent(s) are diagnosed with a mental health issue. It is a two-pronged approach that aims to equip the children with skills in managing the mental health challenges in the family, as well as enhance the parents’ parenting competencies, so as to better provide a safe and healthy home environment for their children.
YELLOW BRICK ROAD (YBR) Yellow Brick Road (YBR) is a pilot project driven by the Yellow Ribbon Fund (YBF). The programme reaches out to children and youths (aged seven to 16 years old) whose parents are incarcerated. YBR aims to support and address the issues that parents, caregivers, and children face, in relation to the incarceration of their family member. The intervention period for each client is one year.
40 Nurturing Generations CLUB INFINITY
Club Infinity is a youth membership programme to engage and reach out to youths. It supports YI’s core To address at-risk services and provides an avenue for youths to be youth behaviours, YI continuously engaged. Club Infinity runs programmes supported and activities that promote the development of youths’ competence, character, confidence, connection, 147 and compassion. Through the daily engagement and interaction with the youths, Club Infinity provides a YOUTHS platform for staff to identify youths who may face issues in school or at home to receive support through IN 64 casework and counselling. FAMILIES in the areas of drug prevention, sexuality programmes and smoking cessation.
YI provided casework and counselling services to 149 YOUTHS AND THEIR FAMILIES through Enhanced Step-Up Programme, Yellow Brick Road and Orchid Project. Club Infinity developed the competence, character, confidence, connection and compassion of more than 70 YOUTHS In FY2017, YI served in FY2017. MORE THAN 31 STUDENTS, PARENTS AND TEACHERS through a plethora of groupwork, workshops and programmes.
AMKFSC Annual Report FY2017 41 PROMOTING ACTIVE AGEING OUR SENIOR SERVICES
OMNET (abbreviated from Community Network) Senior Services has its humble beginnings from the Befriending Service in 2007. Their mission is to support vulnerable and low- Cincome seniors to live independently and actively in the community. It aims to empower seniors to seek life satisfaction with the support of community resources.
Since March 31, 2017, COMNET Senior Services has been the Senior Cluster Network (SCN) operator for Central Cluster (Ang Mo Kio/Bishan) and North-East Cluster (Sengkang/Punggol/ Pasir Ris). Under SCN, COMNET is tasked with operating senior activity centres and senior group homes, and providing case management services through Cluster Support. Complementing these SCN services are Community Case Management Service (CCMS), Community Resource Engagement and Support Team (CREST); with its core Befriending Service serving as the rope that binds everything together.
42 Nurturing Generations COMMUNITY CASE MANAGEMENT SERVICE CLUSTER SUPPORT (CCMS) Provided casework and Through CCMS, counselling, and monitoring 64 FRAIL SENIORS services through COMNET Cluster were supported to prevent or delay Support to enable institutionalisation and to live 177 VULNERABLE independently with the help of SENIORS TO their caregivers or families. REMAIN WITHIN THE COMMUNITY.
COMMUNITY RESOURCE ENGAGEMENT AND SUPPORT TEAM (CREST) 695 SENIORS SENIOR ACTIVITY CENTRES (SACS) AND/OR THEIR 787 VULNERABLE CAREGIVERS SENIORS WERE who are suffering from, or are at risk of, mental illnesses were provided ENGAGED THROUGH with mental health information, basic ACTIVITIES emotional support and referrals to including morning exercises, games and appropriate mental health services craft sessions at five SAC(R) centres. through CREST.
SENIOR GROUP HOME BEFRIENDING SERVICES 13 To reduce social isolation, COMNET Befriending Service SEMI-AMBULANT befriended SENIORS 324 NEEDY who may have mental health issues are supported to live SENIORS within the community. through weekly home visits, home help, medical monitoring, medical escort and structured activities. AMKFSC Annual Report FY2017 43 PROMOTING ACTIVE AGEING
CLUSTER SUPPORT
COMNET Cluster Support (CS) provides case management, therapeutic group work, and basic counselling to vulnerable seniors. CS (Central) is based at Block 469, Ang Mo Kio Ave 10 and serves the AMK- COMMUNITY BEFRIENDING Bishan cluster. As of March 31, 2018, 81 active cases have been managed. CS (North-East) serves the PROGRAMME (CBP) Sengkang, Punggol and Pasir Ris areas, and is based at With effect from January 2018, COMNET has been Block 182, Rivervale Crescent. As of March 31, 2018, 96 appointed the active cases have been managed. Community Befriending Programme (CBP) operator for Central Cluster (Ang Mo Kio-Bishan) and North-East Cluster (Sengkang-Punggol-Pasir Ris). BEFRIENDING SERVICE The service boundary is aligned with the constituency boundaries, resulting in a total of 13 divisions for both COMNET Befriending Service complements existing clusters combined. services by helping to look out for seniors with early signs of depressed or other health-related issues. CBP is a programme that is initiated by the Ministry of This is accomplished through regular home visits by Health, and administered by the Council for Third Age our Carers, and through ad-hoc outing activities and (C3A). It aims to provide structured befriending services weekly structured activities in the neighbourhood. The and psycho-social support through volunteers in the programme has helped to reduce social isolation in community for vulnerable, socially isolated seniors in seniors, and the seniors also felt more supported. non-rental flat precincts.
44 Nurturing Generations SENIOR ACTIVITY CENTRES (SACs)
COMNET SACs engage seniors in various activities such as morning exercises, games, health and wellness programmes, as well as arts and crafts sessions. The SACs provide regular outreach, monitoring and support to seniors living in the community. At present, COMNET operates six SACs in Ang Mo Kio, Bishan, Sengkang and Punggol.
Sin Ming SAC, located at Block 26, Sin Ming Industrial Estate A, has continued to make significant impact within the Sin Ming community. Our client satisfaction survey shows that 90% of SAC clients were satisfied Sin Ming Garden SAC commenced operations in with our services, and the daily average attendance is February 2018 at Block 410, Sin Ming Avenue. 68 participants. Although getting participants to join the activities was a challenge at the beginning, contact has been Teck Ghee SAC comprises of two SACs located at established with eight seniors, and outreach efforts Blocks 420 and 469, Ang Mo Kio Avenue 10. The two are ongoing. Seniors participate in daily activities such centres organise varied activities to engage the seniors as Mahjong, Rummy-O and Bingo, have also gone for and keep them physically, mentally and socially active. a concert. Some of our upcoming programmes such Corporate and community partners like Standard as Share-A-Pot have been met with enthusiasm, and Chartered Bank and Institute of Technical Education staff at the SAC will continue to engage the seniors on College Central, have helped to organise outings the kind of programmes that interest them, and their and fun events, providing a refreshing change to the feedback will be incorporated into future planning. seniors’ daily routine. Cheng San SAC is located at Block 510, Ang Mo Kio Sengkang SAC at Block 182, Rivervale Crescent started Avenue 8. Since its opening in February 2018, one operations in August 2016. As with other centres, of the key activities introduced at the centre is the there is active engagement with community partners electronic music Bingo. This engaging, humorous including Cheng Hong Welfare Service Society for and interactive activity is extremely popular with the weekly free Traditional Chinese Medicine services, seniors. Its popularity has been used as a platform to and various schools for intergenerational activities. communicate with seniors on upcoming SAC activities, Sengkang SAC has also established a good working and share neighbourhood and local news. relationship with Sengkang Health, who has conducted free health and frailty screening for our seniors. Punggol Place 206A SAC is located at Block 206A, Punggol Place. It is the latest addition to COMNET Senior Services, and serves the senior community at Block 206A and its vicinity. In the lead-up to its opening in March 2018, the Befriending team of volunteers conducted Structured Activity exercises and games every Thursday morning at the void deck to drum up interest and excitement. Going forward, more meaningful activities will be rolled out to encourage seniors to participate actively, and in turn, enhance the quality of life of the seniors in the Punggol neighbourhood.
AMKFSC Annual Report FY2017 45 PROMOTING ACTIVE AGEING
SENIOR GROUP HOME
The key concept of a Senior Group Home is enabled and assisted living. This is accomplished through the provision and coordination of necessary services, and promoting a mutually supportive environment to give seniors a sense of autonomy and of being in control of their own life.
At Block 182, Rivervale Crescent, operations of a Senior Group Home commenced in October 2015. It is a six-unit stretch of flats with a total capacity for 13 seniors. These seniors are semi-ambulant, require assistance with some activities of daily living (ADL), and may have mild dementia, psychiatric or behavioural problems. These units are retrofitted with elderly-friendly fixtures and furnishings, and seniors can access a range of social services conveniently through COMNET’s other services.
COMMUNITY CASE MANAGEMENT SERVICE (CCMS)
Funded by the Agency for Integrated Care (AIC), CCMS started operations in January 2015. Through the work of case managers (nurses) and social workers, CCMS aims to prevent or delay institutionalisation of frail seniors by delivering holistic care and integrating community-based social services to empower seniors to manage their own care with the help of their caregivers and families, encouraging them to maintain their independence. The team conducts frequent home visits to clients and works closely with families, care providers, and COMNET Befriending Service, to serve the seniors.
In FY2017, CCMS received a total of 64 cases. With CCMS’s intervention, there is an increase from 89.7% to 97.8% in medication compliance, and an increase from 96.6% to 98.9% in appointment compliance.
COMMUNITY RESOURCE ENGAGEMENT AND SUPPORT TEAM (CREST)
AIC-funded programme CREST is a support network that provides community resources, engagement and support services to seniors at risk of or suffering from potential depression and/or dementia. CREST addresses gaps in the provision of mental health services in the community and integrates services between families, health and social agencies. The network also supports caregivers of clients who may be susceptible or are already suffering from caregiver stress.
There are two CREST teams, namely CREST (Central) and CREST (Northeast). CREST (Central)’s service boundary covers Ang Mo Kio, Sin Ming and Bishan, while CREST (Northeast)’s covers Sengkang, Punggol and Pasir Ris. As of March 31, 2018, the two CREST teams have served a total of 695 cases.
46 Nurturing Generations Our specialised services fill service gaps and complement the work of our family service centres. They serve the MEETING community via transitional shelter, offering resources to incarcerated DIVERSE NEEDS individuals, psychological and behavioural OUR SPECIALISED management support for children, and community mental health. SERVICES
In FY2017, Nexus FRC provided NEXUS FAMILY RESOURCE CENTRE information and referral, and casework services to Launched in 2011 at the Prison Link Centre in Changi, INMATES AND Nexus Family Resource Centre (FRC) provides 743 psychosocial assistance to offenders, ex-offenders and THEIR FAMILY families. ‘Nexus’, meaning link or connection, speaks of our vision to facilitate the link between offenders and the MEMBERS community. to address issues that arose during and after incarceration. Nexus FRC functions as a one-stop resource centre to support offenders and their families at the point of incarceration and after release. Social workers practice a holistic, family-centered approach to address psychosocial needs that occur at different points and support the inmates’ families with issues arising from the incarceration of their family members. To that end, Nexus FRC works closely with key stakeholders in the Community Action for the Rehabilitation of Ex-offenders Accommodation Emotional (CARE) Network, such as the Singapore Prison Service (SPS) and other community agencies. 12.1% 12.7% JOINT SINGLES SCHEME (JSS) One of the new initiatives undertaken by the FRC, the Joint Singles Scheme (JSS) targets clients who are releasing from prison. A collaboration between SPS, the Housing Development Board (HDB) and FRC, this pilot enables incarcerated clients with no stable housing and no family support to apply for a rental flat with another suitable inmate upon their release. Upon approval, applicants will proceed to HDB to select their flat and collect their keys. Financial
Till March 2018, there were 23 referrals and 4 successful 75.2% matches. 3 referrals are currently pending approval from HDB.
AMKFSC Annual Report FY2017 47 MEETING DIVERSE NEEDS PSYCHOLOGICAL SERVICES UNIT (PSU)
GROUP WORK
In FY2017, PSU conducted programmes for children and adolescents such as School Holiday Children Holistic Anger Management Programme (CHAMP) and NEST — Little Brave Hearts (collaboration with Sengkang FSC and Punggol FSC).
The Children Holistic Anger Management Programme (CHAMP) aims to enable children to regulate their anger, replace unhelpful thoughts with helpful thoughts in an anger-provoking situation and acquire assertive behaviours to replace use of aggression. The programme was offered as a school holiday programme in the community. Clients were charged $180 for a he Psychological Services Unit (PSU) began group therapy consisting of six sessions during the in September 2013 to help clients with mental December holidays. Participants for the school holiday Thealth issues and psychological-related programme were recruited from the community and disorders. A wide range of diagnostic and psychometric family service centres. assessments is offered to both children and adults. Total Walk In cases PSU currently serves clients of our family service centres, as well as walk-in clients from the public under 20% subsidised and non-subsidised payment schemes.
Services include:
PSYCHO-EDUCATIONAL ASSESSMENT SERVICES Existing carry • Intellectual disability over cases from FY 16/17 Total FSC • Specific learning difficulties (e.g. dyslexia, referrals dyscalculia) 56% • Attention Deficit Hyperactivity Disorder/Attention 24% Deficit Disorder
PSYCHOTHERAPY SERVICES • Mood disorders such as anxiety, depression • Post-Traumatic Stress Disorder/Post-Traumatic Stress Total number Total Cases Current of active cases • Stress-related issues Discharged Active Cases in FY17/18 • Anger and aggression issues 50 46 • Social skills difficulties 96 • Behavioural issues
48 Nurturing Generations MINDCARE
indCare is a community mental health service within AMKFSC. It began operations in December Services provided by MindCare include: 2015, and is supported by AIC. MindCare aims to M • Assessment and screening of mental health respond to the needs of mental health in the community through the provision of services that support people in issues their daily functioning. • Psychoeducation for clients and caregivers • Case Management Number of networking Number of trainings • Psychological support sessions conducted in conducted in • Counselling FY2017: FY2017: • Group therapy 12 7 • Caregiver support • Referral to mental health services Total number of referrals in FY2017: 535 (out of which 482 were taken up OUTREACH AND PUBLIC as active cases) EDUCATION MOVEMENT — BREAKDOWN OF SOURCES OF REFERRALS #IMOKRU
#imOKru, which stands for “I’m okay, are you?”, is a movement aimed to create a socially-inclusive society for persons with mental health issues (PMHI) through meaningful conversations and affirmative actions. These may be done through various platforms, such as the #imOKru mobile App, website, events, collaborations with community mental health agencies, and outreach to schools, corporates and the public.
In FY2017, #imokru focused on building closer Social Service Agencies collaborations with partners as well as outreach Hospitals in tertiary institutions. Partners in the #imokru Government Agencies movement include organisations targeting the young Grassroot adult populations, namely Campus PSY, RedCross, General Practitioners/Polyclinics CareCorner, Singapore Association of Mental Health (SAMH), Clarity and (CHAT). Self Others – Outreach, School, Red Cross As part of school outreach, the team conducted trainings for lecturers on engaging students on mental
AMKFSC Annual Report FY2017 49 MEETING DIVERSE NEEDS health and wellness related topics. Lecturers were also taught to identify signs of mental health concerns in students, and to refer them to appropriate services. #imokru also participated in roadshows as part of their outreach initiative and received invitations to share the #imokru application at tertiary institutions such as Nanyang Polytechnic, the National University of Singapore (NUS), and the Singapore University of Social Sciences (SUSS). The movement is also supported by NCSS, donations from Yio Chu Kang Grassroot Organisation and Le Jia Society.
In the upcoming year, the team intends to increase mental health outreach efforts at other institutes of higher learning (IHLs), and to the working adult population. Currently, the team is actively working to integrate peer support roles in the delivery of mental towards developing a new method of public education health related services. The scope of consultancy — working in tandem with CareCorner on Virtual Reality work includes a review of the agency’s structures and (VR) development. #imokru will use this approach as a processes, intensive support and post-implementation. platform for mental health promotion and education. The project commenced in October 2017, and is targeted to last for 18 months. APPRENTICESHIP PROGRAMME AND PEER ROLE INTEGRATION INTEGRATED SERVICE CENTRE @ CONSULTANCY PUNGGOL MindCare commenced operations at its Senior Activity Following participation in the Peer Support Specialist Centre on December 7, 2017. The centre serves as a (PSS) Programme as practicum hosts, MindCare community-based drop-in centre that offers a series took on a partnership role, together with NCSS in the of holistic mental wellness care programmes, designed Apprenticeship scheme. based on the seven dimensions of wellness, to keep seniors physically, emotionally and intellectually Commencing in February 2018 for a period of three engaged. Staff outreach to residents to build awareness years, the Apprenticeship scheme features a cost-free of mental health issues, and help to organise meaningful trial employment for employers to be host employers for programmes including IT lessons, arts and crafts certified PSSs. The aim of the Apprenticeship scheme is workshops, festive celebrations to facilitate aging in to encourage the workforce integration of the PSSs. place. The centre also collaborated with community The programme funding allowed for the recruitment of partners such as Sparkletots Childcare centre for a PSS as programme executive to support its outreach educational talks on age-related topics such as eye and administration. Having a person-in-recovery care for older persons, fall prevention, emotional well- perform the role linking up employers with PSSs would being, crime prevention and environmental concerns. ideally provide credibility towards the programme.
At the same time, AMKFSC is a recipient of peer role integration consultancy services. Consultants are being engaged by NCSS to provide technical assistance
50 Nurturing Generations SAFE AND STRONG FAMILIES – PRESERVATION (SSF-P)
n February 2017, MSF appointed AMKFSC to embark on the “Safe and Strong Families-Preservation” I(SSF-P) pilot. SSF-P aims to provide intensive in- home services to support and keep families together, preventing unnecessary removal of children from their families.
Under the pilot, case referrals are made by the Child Protective Service (CPS). Using the Structured Decision Making (SDM) Safety and Risk Tool, children and young persons assessed to be under moderate risk are deemed suitable for the service.
The SSF-P team is made up of social workers who provide in-home interventions at least once a week, and the frequency increases depending on the needs of the families. It is a time-limited intervention of six months. At the tail-end of the programme, SSF-P workers work on the step-down care plans with the families and refer them to other community agencies to ensure continuity of care and monitoring of the children’s safety and well-being. Of these, 21 CHILDREN On the first anniversary have successfully completed of the pilot, the team SSF-P intervention and have has managed been transferred for step-down 59 CHILDREN FROM monitoring in the community 22 FAMILIES WITH A 100% PRESERVATION RATE
4 CHILDREN re-entered CPS for intervention while the remaining are preserved with their family
AMKFSC Annual Report FY2017 51 MEETING DIVERSE NEEDS TRANSITION PLUS @ JALAN BUKIT MERAH
n January 1, 2018, AMKFSC embarked on a Transitional Shelther (TS) programme. Named Transition Plus @ Jalan Bukit Merah (TPJBM), the programme offers shelter Oservices for homeless families in Singapore. TPJBM is one of the funded shelters under MSF to provide shelter and case management services for families who have exhausted all other forms of housing options and are facing homelessness.
The TPJBM team is made up of professional social workers, support staff and operations personnel. The programme provides case management, information and referral, facilities management and post-discharge services.
TPJBM specialises in serving the families through an intensive casework management approach. Social workers work closely to support and facilitate the achievement of the families’ milestones to attain housing stability as an end goal. Collaborative work with community partners is also one of the core casework processes to create a holistic intervention approach for families living in the shelter.
Although TPJBM’s core work is the provision of shelter for families experiencing homelessness, the work with families is usually complex and requires social workers to be competent in both family and systems work. The case management process is fast-paced yet requires much patience in journeying with families to overcome their social issues, following which system issues and barriers to housing options can be explored.
52 Nurturing Generations CENTRE FOR COLLABORATIVE PRACTICE
he Centre for Collaborative Practice It is in this spirit that the Spark Series was (CCP) was conceived by AMKFSC in conceived to groom social workers who are T2016 to transform social work practice budding leaders in the social service sector. in Singapore into a uniting force through The series is organised by Office of the collaboration. It was launched on 15 February Director of Social Welfare from MSF, AMKFSC 2017 by Mr Tan Chuan-Jin, then the Minister Community Services, Singapore University of for Social and Family Development, at the Social Sciences (SUSS) and the Social Service AMKFSC-UniSIM Symposium. Institute (SSI).
The SPARK Series consists of six workshops TRAINING AND CONSULTANCY conducted by prominent leaders in both the CCP believes that access to continual training is public and corporate sector. Participants were a critical factor for social service practitioners challenged to think beyond the current state of to achieve desired client outcomes. CCP has the social service sector and to build a vision engaged internationally renowned trainers for the future. Post-series, SPARK participants such as Professor Karl Tomm (family therapy), have since committed 12 months to a cause Dr Liu Ting (EFT), Mr Cormac Russell (ABCD) within the social service sector and to translate and Professor Ronald Toseland (group work) their learning into action. to raise practice standards and support professionalisation efforts within the social Following the successful run of the Spark service sector. Series, Project Inchoate was created to develop influential social service professionals to be To date, CCP has created 26 training platforms trans-disciplinary leaders, and bring the sector including workshops, conference, forums and to greater heights. The series is organised by communities of practice, which have been MSF, AMKFSC Community Services and the attended by more than 1,100 participants. Social Service Institute.
Project Inchoate exposes a select group of THOUGHT LEADERSHIP 23 social service professionals to world- CCP seeks to provide thought leadership in class organisational transformations through the social service sector by consolidating workshops and learning journeys held locally the sector’s service and practice experience. and overseas. Participants will be expected to Combined with the intellectual capital of adapt and develop novel solutions to address the sector, CCP hopes to create a dynamic challenges in the sector through their learnings environment for informed social work practice on private and public sector transformations. in Singapore.
AMKFSC Annual Report FY2017 53 OUR DONORS AND VOLUNTEERS
Number of Number of regular volunteers ad-hoc volunteers 269 1,369
In FY2017, 1,638 VOLUNTEERS CONTRIBUTED 15,016 MAN-HOURS towards our programmes, events and outings.
VOLUNTEERS BY SERVICES Specialised Services 3.5%
Family Services 20.6%
Children and Youth Services Senior Services 53.6% 22.3%
54 Nurturing Generations KEY VOLUNTEER EVENTS
SIEMENS SINGAPORE GIVES BACK
orporate social responsibility has always been a big part of Siemens Singapore. In FY2017, Siemens conducted a series of volunteering Cactivities through their company-wide corporate social responsibility programme Siemens Caring Hands program to support the children and youth beneficiaries under AMKFSC.
On April 18, 2017 (Tuesday), amidst the heavy downpour, volunteers organised a cooking session for about 30 children at BASIC Student Care Centre (Cheng San).
The menu for the day included Fruits and Donuts Skewers, and Freshly- shaken Salad in a Jar. The volunteers specially brought along generous goodies, such as fresh veggies, various berries, donuts and – the kids’ all- time favourite – chocolate sauce, for the children to channel their inner Gordon Ramsay.
The children’s faces lit up with joy as they explored the preparation methods, guided by the volunteers. Each child also received a goodie bag, courtesy of the volunteers. They were thankful for such an enjoyable session, especially when they got to eat the food made by themselves and the volunteers.
In May, volunteers brought youth beneficiaries from Youth Infinity to a bowling alley, where they spent a wonderful afternoon bonding through the sport.
During the later half of the year, Siemens volunteers brought in their expertise and built launchers and rockets, made up of recycled materials, with children at BASIC Student Care Centre (Sengkang). The kids even had a mini competition, where they competed to see which group could hit the most plastic cups with their launchers!
AMKFSC Annual Report FY2017 55 KEY VOLUNTEER EVENTS
FLAG DAY 2017
ore than 300 volunteers, comprising AMKFSC board members, staff and their families, beneficiaries, and Mcorporate partners, turned up for the agency’s Flag Day on September 23, 2017 (Saturday) to raise funds for COMNET Senior Services.
Split into three shifts, the volunteers had the option of collecting their tins at a station most convenient to them, and return the tins to any of the four stations situated in Bishan, Tampines, Jurong East and Punggol. Despite the hot and humid weather, with occasional bouts of rain, volunteers were full of smiles when they returned their tins.
A 28-year-old, who volunteered with his girlfriend, shared, “This is the first time in a long while since I’ve participated in a Flag Day. It was definitely an eye-opener. We were briefed on what to say and given pamphlets to help us with any question strangers may have.”
When asked if he is more inclined to donate at future Flag Days after this experience, he answered, “Definitely!”
56 Nurturing Generations I CAN READ WITH JOY
n FY2017, AMKFSC welcomed education provider After about 40 sessions, I Can Read organised a special II Can Read (ICR) aboard as one of our regular corporate graduation ceremony for the children at the Achieving volunteers. Kids centre on December 14. Several staff members from I Can Read arrived at the centre early to prepare I Can Read with JOY is a year-long corporate social for a graduation party for the children who had worked responsibility campaign that commenced with an hard throughout the year. Not only did they prepare assessment of each child’s English ability. 19 students goodie bags, Mr Ngo Tong Yong, Executive Director of I from BASIC Student Care Centre (Cheng San) and Can Read, also handed out letters of commendation to Achieving Kids and Kin programme were selected for I the children. Can Read’s English Literacy weekly programme, which officially began in February. The party ended with a buffet spread at BASIC Student Care Centre (Cheng San), where the children and their I Can Read’s English Literacy programme aims to help family members spent time bonding with each other. children read independently using by reading and The children also took the opportunity to give out decoding new and unfamiliar words, and reading with handmade cards to the teachers, who were visibly good pace and expression. It also aims to help children touched by the children’s effort. answer comprehension questions using correct grammar, expand their vocabulary using ICR spelling One parent said, “I hope I Can Read will continue with lists, understand the parts of speech and write simple their programmes at AMKFSC, because my child has sentences. learned a lot from the teachers. His English grades have also improved tremendously.” Jovan, a student in I Can Read’s Level 1 English Literacy Programme, shared, “It benefitted me because I can read books very well now.” AMKFSC Annual Report FY2017 57 HEAR THEM SAY MR CHIA WEE BOON, CEO, NCS PTE LTD
How does giving back to the community and volunteering resonate with NCS’ vision and mission? NCS constantly strives for corporate excellence, but we also focus on the need to be responsible corporate citizens. We strongly believe in making positive contributions to the communities in which “[Volunteering] also puts us in touch we operate. We can make the world a better place with the needs of the society, keeping by fostering greater social cohesion and building healthy relationships among community groups. things in perspective beyond the daily grind of work.” What do you think are some of the skills staff may pick up from volunteering? – Mr Chia on why he encourages his staff to volunteer Volunteering allows you to work with different demographics and develops valuable network and people skills that cannot be taught otherwise. These It is not easy to cultivate a volunteering culture skills will be valuable for our staff members as they within a business, and we think NCS has nonetheless learn resilience, communication and even leadership cultivated one. Why do you encourage your staff to skills as volunteering allows them to lead initiatives volunteer? and engage the organisation on various hierarchical Through volunteering, supporting fund-raising levels. events, community activities including outings with needy children and elderly, employees get to develop Over the years, we have seen our volunteer efforts a sense of community spirit. It also puts us in touch extend to enabling the next generation in digital with the needs of the society, keeping things in frontiers, enabling our employees to look at NCS as perspective beyond the daily grind of work. a company with the ability to change and shape the future of a smart city. How do you encourage your staff to volunteer? Contributing positively to our communities has always been our key focus. We have a corporate social responsibility team who dedicates their time to rally the organisation together to support the less fortunate through our partnership with AMKFSC community services.
I believe in recognising the efforts that our employees put into devoting their time selflessly to community work and helping the less fortunate through NCS’ community service award.
As part of our efforts to promote a spirit of volunteerism, we also have a scheme that allows all employees to take time off to participate in community activities. 58 Nurturing Generations “I consider myself very lucky, and I’m very LIVING ALONE, thankful for what I have now. I joined the [Friends BUT NOT LONELY and Neighbours] programme because I 76-year-old Madam Rose may be living alone, but want to help people. I’ve enjoys participating in various activities organised always enjoyed by our family and senior services. helping people.” – Madam Rose
or someone living alone, and The assistant senior social worker at at oftentimes wheelchair- COMNET Senior Services also printed Fbound, Madam Rose’s house out important telephone numbers is surprisingly clean and tidy. in big fonts for Madam Rose to call “Someone comes and picks my during emergencies, as the senior stuff, fold my clothes. Leave it there, cannot remember. it’s okay,” she added, distracted by the slight movement from her Now, COMNET befrienders knock on peripheral vision. Madam Rose’s door every Thursday to take her to the multi-purpose hall Her social worker Mr Paul Teo, senior next to her block for their weekly social worker at Family Services @ structured activities, which include Teck Ghee, was helping to arrange an hour of exercises and games. some bottles of beads, which As her confidence grew and she Madam Rose threads to improve the becomes less fearful of going out, mobility of her hands and fingers. so did her desire to give back to the community. outreach activities around her At 76 years old and living with neighbourhood, including packing onset dementia, Madam Rose is Once a beneficiary of our services, and distributing mandarin oranges ageing actively in the community. Madam Rose is now an active Friends during the Lunar New Year, and This is made possible by the good and Neighbours (FnN) volunteer helping out at the registration booth work conducted by COMNET Senior with Family Services @ Teck Ghee. during the Christmas party. She Services and Family Services @ She said, “I consider myself very also sold out baby booties, made Teck Ghee under AMKFSC. lucky, and I’m very thankful for what by a fellow resident, at AMKFSC’s I have now. I joined the programme internal Lunar New Year lunch At AMKFSC, our various programmes because I want to help people. I’ve celebration, raising funds for the and services work together to always enjoyed helping people.” agency’s Family Support Fund. provide clients with a holistic range of services. In Madam Rose’s case, “Madam Rose is like an ambassador “I was hesitant about joining the she was first referred to COMNET for our FSC,” Paul added. programme at first, because there when she was found lost and unable are a lot of young people [in the to return home. The senior nodded, “When people programme], and you have to be tell me they need help, but don’t sociable. Now, I think I want to teach Ms Jocelyn Toh shared, “When I know where to get it, I will tell them the children how to do beading!” first met Madam Rose, she feared to go to the FSC.” Madam Rose laughed, her eyes losing her way whenever she left twinkling. her house. So I made name cards to As an FnN ambassador, Madam put in her different bags, in case she Rose plans and participates in gets lost.” a number of community-led
AMKFSC Annual Report FY2017 59 HEAR THEM SAY BRIDGE BETWEEN AMKFSC AND VOLUNTEERS
“The welfare of our volunteers is crucial for sustainability.” – Ms Haslinda Binte Suhadi
or Ms Haslinda Binte Suhadi – better known as Has more messaging applications made available now, it is to her colleagues – it is important to start the day very convenient for us to create group chats to keep Fright, and that means having a hearty breakfast. one another updated.” “It gives me the energy and kick to start my day,” she However, Haslinda added that it is also very important shared. that people respect one another, and not text or call after office hours, or on weekends, unless necessary. A day’s work for the Senior Social Work Associate could Being the volunteer coordinator also means that she mean meeting clients for sessions, visiting them at takes extra care of the volunteers’ welfare. Haslinda home, and attending to walk-ins and calls when she is checks in with her volunteers regularly on their well- on I&R (Information & Referral) duty. being, and to see if they are adapting and coping well.
Haslinda is also the volunteer coordinator at Punggol “This is especially crucial for volunteer sustainability. FSC, a role she has tirelessly contributed to in the nine Occasionally, we may need to provide some emotional years since joining the agency. AMKFSC currently has support to volunteers who may face challenges when 12 volunteer coordinators, who take on the additional helping out with the programme. A part of volunteer role, apart from their usual work. welfare also involves volunteer training, which helps the volunteers stay relevant and equipped with the As the volunteer coordinator, the 44-year-old necessary skills.” communicates with members of the public who are keen to volunteer with AMKFSC. As part of the volunteer Recalling a particularly memorable experience she has management process, she arranges for screening had with a volunteer, Haslinda shared, “It was many interviews to better understand the volunteer’s needs, years ago, when I was still posted at Sengkang FSC, and how their needs may be aligned with the agency’s and conducting the Tweens Club @ Sengkang (TCS) needs. Programme. I was working with Mandy, the volunteer leader of the NTU Volunteer Club on preparations for the “The relationship between voluntary welfare programme, before I was hospitalised. When she found organisations and volunteers has changed over out I was on hospitalisation leave, Mandy took the the years,” she observed. “This is especially true as initiative and stepped up to ensure that the programme technology becomes part of our everyday life. It used to ran smoothly. She even texted to wish me speedy be challenging to connect with our volunteers. But with recovery, and not to worry about the programme.”
60 Nurturing Generations OUR DONORS
DONATIONS IN CASH
(CCC) Kids’ Kingdom CDLC Chew Soo Lee Gan Eng Kiat Ernest Adrian Paul Anugraham Chew Yinxia Georgia Lee Siow Kiang Alex Lee Siak Kiang Chia Bee Kong Gina Tan Bee Kwang Alex Ong Hoe Wee Chia Hsin-Ee Global Indian International School Pte Ltd Alleena Soothoo Chia Teck Weng Desmond Goh Ah Cheow Alvin Chua Chye Huat Chiam Hock Ques Roger Goh Chee Kiong Alvin Alvin Tan Lian Poh Chin Lin Yam Goh Chu Siong Alvin Ang Ah Eng Ching Yin Sing Goh Fong Lang Fiona Ang Hui See Chng Hock Pheng Goh Hock Guan Ang Kok Soon Chng Kwee Koon Goh Hong Cheng Ang Quek Hoon Chong Kek Wei Goh Hwee Ling Wu Huling Ang Seng Bin Chong Kwang Heng Goh Lay Cheng Ang Soo Teck Chong Sieh Jiuan Goh Sam Cheng Angel Cheong Chong Terng Fatt Goh Siam Cheng Aniek Chong Wei Shan Goh Sok Bee Anne Choo Ai Ling Goh Sok Hoon Annie Teo Choo Boo Hock Goh Yi Hui Ferine Ansley Toh Sihui Choo Chiang Chuan Gospel Light Christian Church Anusha Choong Lee Hua Catherine Grace Lim Choon Yen Ari Yusmir B Ishak Choong Seok Mei Ha Kee Mong Artelier Furnishing Pte Ltd Choong Yiting Deenie Hafidz Bin Hamid Ashvinkumar S/O Kantilal Choong Yixin Shanise Hafiz Azman Aw Ah Tim Choong Zhi Yong Darryl Han Xiuwen Aw Siao Hwee Chow Wai Leng Madeleine Hei Siang King Bernard Chew Choy Xinyi Heng Hiang Teck Bessie Lim Christabel Chang Siew Ling Heng Ta-Loong Lyndon Betty Lau Ka Pui Chua Chee Tiong Henry Goh Boon Keng Bloomerang Pte Ltd Chua Lay Khuan Regina Hirdesh Gupta Boey Thim Mun Chua Qing Ho Ah Kun Boo Tung Kiang Chua Siew Kim Ho Chow Har Christine Caesar Goh Chua Siok Huay Ho Lai Ming Canny Liang Chen Mein Chua Sok Hoon Ho Lai Peng Capitaland Hope Foundation Chua Wei Bin Ho Mun Wah Cecilia Tang Chua Wei Liang Ho Thian Seng CEI Limited Chua Yeow Hooi Ho Wai Han Chan Chee Kong Joseph Chuang Kwang Chieng Hoh Law Corporation Chan Jianhong Community Foundation Of Singapore Hong Qi En Chan Kar Yan Dawn Connie Chia Wei Yen Hong Shao Wei Chan Mui Lim Dasima Husin Hong Swee Poh Chan Wai Chee Dass Hannah Jacinth Hoong Kim Choo Chang Sai Hong Deeque Lim Hsu Hsueh Cheng Sagin Charles Tan Kok Eng Dhavale Ajinkya Arvind Huang Hwei Shya Chay Fong Mui DN & Associates Executive Search Pte Ltd Hwa Chong International School Chee Hui Yin Dorothy Marilyn Woon Bek Jee Integrative CSR Consulting Pte Ltd Chee Wee Chin Belinda Dr Bl Lim Centre For Psychological Wellness IP Academy Chen Jin Quan Ronnie Pte Ltd Ivy Tan Cheng Kok Hiong Edwin Tensingh Bella Samuel Jgme Harrison Jacinta Wee Cheng Pui Yoon Elvin See James Wong Joo Sin Cheng Wee Seng Eng Wee Lee (Weng Weili) Jamunarani Manunethi Cheng Yang Fang Er Jie Min, Jasmine Janet Wee Cheng Yow Kow Er Kay Heng Henry Jennifer Pang Choy Leng Cheo Kim Long Eugene Lim Ghim Sien Jeremy Yap Choon Hock Cherie Hearts Nurtureloft Pte Ltd Eunice Lau Joan Hung Limin Cheong Chung Kin Jason Feng Fan Joanna Tan Chew Ngo Fong Yoke Kuen Jocelyn Teo
AMKFSC Annual Report FY2017 61 OUR DONORS
DONATIONS IN CASH
John Ng Leow Ah Keen Low Fook Kay John Tai Tsi Leong Leow Teng Hock Low Lai Peng Jolene Ong Li Fang Low Mun Heng Jovin Yeo Su Phing Li Hao Low Sock Heng June Cheong Liang Song Quee Low Teo Chuah K Veilu Liew Foon Lan Lydia Low Whee Hoon K. Shantasaravanan Liew Kok Leong Lum Lee Haw Kan Yi Ling Liew Yueh Siew Lwee-Ramsay Hui Li Meliss Karen Lee Lim Lye Hoong Yip Raymond Kate Lim Bak Wee Lynn Foo Ke Zhen Zhou Lim Chee Wai Jason Ma Zhong Da Kee Geok Suan Lim Chi Eng Mak Lai Peng Serene Kho Wah Tee Lim Chin Kim Mak Mun Fai Khoo Siow Hong Lim Choon Siong Margaret Moh Ung Ing Ki Gaik Neoh Lim Eddery Marina Bay Sands Pte Ltd Kingsville Pacific (Since 1978) Pte Ltd Lim Ee Thian Eugene Mary Anne D/O Muniandy Kirby Khoo Kian Sim Lim Eng Hoe Mary Tan Kmh Engineering Services Lim Gan Ting Masagos Zulkifli Bin Masagos Mohamad Koh Chin Mei Diana Lim Gek Choo Masqueedo Koh Ee Lian Adeline Lim Gek Eng Matthew Khor Wei Han Koh Hui Hiang Lim Gek Hua (Lin Yuhua) Maureen Cheah Ching Hiang Koh Li Han Eric Lim Han Tiong Mellben Seafood Pte Ltd Koh Puay Ling Lim Hock Hai Mercia Koh Tee Hian David Lim Hoe Hin Leander Miranda Design & Associates Kok Soke Wai Lim Hong Quan Mo Ziqing Kong Yong Syn Lim Huey Lih Mohamad Zulfadhli Bin Mohd Gazali Kriscarel Leong Lim Huey Yuee Mohamed Abidin Bin Ahmad Kwok Ka Om Lim Hui Wen Mr Koh Lai Kwan Soon Lim Kheng Choon Muhammad Helmi Bin Abd Hakim Lai Weng Fatt Lim Kiam Hwa Nadira Bte Ahmad Lai Weng Yew Lim Kian Boon Nai Pauline Lau Wan Ling Lim Leong Guan National Council Of Social Services Law Siew Kee Lim Lian Kee Navinder Singh S/O Tarsem Singh Lay Lee Ang Lim Meng Quee NCS Pte Ltd Lee Ai Toong, Linda Lim Mui Cheng Neo Boon Hwee Lee Bon Peng Lim Mui Yong (Lin Meirong) Neo Kim Teck Lee Boon Chuan Nelson Lim Pei Rong Jasmine Neo Yeow Ann Aaron Lee Chain Ting Lim Poh Kuan Ng Ah Hoe Lee Chee Soon Lim Si Xiang Ng Bee Hong Lee Kae Meng Thomas Lim Soon Leng Ng Chee Keong Vincent Lee Kian Soon Lim Wan Jie Ng Chee Kiong Lee Lay Hoon Lim Xin Hui Ng Chye Choon Lee Seng Huat Lim Yeow Ting Ng Ding Feng Lee Seng Teck Lim Yong Hwee Jeffrey Ng Hwee Chin Kae Lee Song Chee Lim You Zheng Ng Hwee San Angeline Lee Soon Nam Lim Yue Jia Ng Kee Wah Lee Tian Hiong Lin Aiyu Adel Ng Kim Tor Lee Weng Foo Lionel Yap Chee Cheong Ng Kok Siong Lee Yeow Koon Liu Huixiang Ng Koon Sing Lee Yew Wah Liu Waner Ng Lay Hong Lee Yoke Wan Liu Zujiang Ng Lay Hua Lee Yong Heng Loh Chin Hui Ng Lay Ping Lee You Cheng Lokanathan Nandakumar Ng Leng Poh Lee Yue Yun Loke Weng Kwong Ng Leong Piow Lejia Society Long Ah Chye Johnson Ng Li Fang Leong Ciin Youn Loo Boon Chee Ng Ping Ping Leong Ka Yew Loo Kuen Feng Ng Poh Cheng Leong Seng Motor Pte Ltd Looi Yen Fen Amy Ng Poh San
62 Nurturing Generations DONATIONS IN CASH
Nguyen Dang Nhat Minh Seah Yuet Meng Tan Phuay Miang Nur Mazlina Selina Goh @ Wu Qianning Tan Poh Hoon Oei Hui Yun Deniece Seow Kwee Yong Tan Poh Ing Oei Soon Chee Gareth Shamin Anwar Tan Puay Samn Oh Hong Chuan Xylon Sharen Priya Tan Seok Bee Oh Lan Shen Xuee Qiong Tan Seow Heng Oh Lye Soon Shingda Construction Pte Ltd Tan Siew Cheng Ong Ah Hong Shiying Chiam Tan Siew Hwa Ong Bee Pheng Siew Weng Kwong Tan Thye Huat Ong Chew Leng Sim Bee Lian Tan Took Ken Ong Kah Loon Joel Sim King@ Sim Howe Yii Tan Wee Meng Ong Kim Eng Sim Phuay Hoon Tan Yan Jun Ong Kwee Lain Sim Siew Geok Tan Yi Ying Ong Pei Ni Sim Twee Huok Tan Yian Yian Ong Poh Boon Gloria Sim Yee Seng Tan Yuh Huann Ong Sze Mei Simon-Peter Lum Kek Mun Tang Chee Yong Ong Wei Liang William Singapore Chinese Girls’ School Tang Mary Ong Yeow Chon Singapore Power Ltd Tay Chai Leng Ou Kaiming Siti Raudhah Azman Tay Choon Lai Ow Bee Heng Steven SMRT Corporation Ltd Tay Kim Lian Own Seak Chin Soh Siok Peng Geraldine Tay Min Choo Shirley Pang Kia Liang Louis Soh Yeow Teh Tay Seok Bee Pang Ngaip Wan Song Cheng Ying Tay Siew Kee Pang Ruiqing Soon Chee Wee Tay Siow Yew Pang Sook Harn Soon Huifang Glorence Tay Zhen Lin Flynn Pang Tong Ngee Soon Hwee Chin Jouce Teo & Tan Marketing PAP Community Foundation Soong Min Ling Wendy Teo Boo Choon Peh South Central Community FSC Teo Chong Han Philip Teng Yam Seng Sridharan Vinodh Teo Hui Boon Phua Hui Ling Vivian Sundraj Naidu Teo Kai Ling Phua Kah Keng Thomas Suresh Kumar Durairajan Teo Poh Leng Phua Siyu Audrey Swee Mei Chang Teo Say Wee Poh Wei Han Syed Ali Bin Mohamed Teo Thian Chuan Pong Choong Keong Tam Chee Hong Teo Wei Ling Poon Choon Siew Tam Houi Mei Teo Wei Sion Kirvy Poon Lai Yoon Tan Ai Meng Teoh Ah Woon Premo International Pte Ltd Tan Chain Min Teoh Mei Ling Pua Jim Hua Tan Cheng Boo Terence Yow Tuck Sheng Puah Siew Chit Tan Cheng What Tetra Excellence Consulting Pte Ltd Qingyao Tan Cheng Whay Tey Chui Giong Qiu Zhiwei Tan Chew Peng The Community Foundation Of Singapore Quah Kwee Hong Helen Tan Chien Mien The Shaw Foundation Pte Quek Li Zhen Stella Tan Chin How Then Hui Wen Brenda Raffles Girls’ School (Secondary) Tan Gek Lan Josephine Ting Ching Sim Revathi Selvam Tan Guek Eng TK76 Recycle & Trading Pte Ltd Rong Rong Wong Tan Haikang Tng Chin Yeow Roselahawati Binte Idros Tan Hing Ming To Tak Wei John Roslin Goh Tan Hui En Toh Aik Poon Rossitah Md Nor Tan Hwee Eng Millie Toh So Liang Sadasivam Saravanan Tan Jia Hui Toh Sock Luan Winnie Sae Chong Pornthip Tan Keng Kai Toh Yen Guan Samantha Tang Li Leng Tan Kian Boon Tonah Bte Moyong Samuel Goh Wee Teck Tan Kian Lye Tony Sandra Lee Tan Koong Soon Too See How Sandra Lee Suan Choo Tan Kwang Eng Tsao Chui Lee April Seah Chee Hwee Tan Lian Kiat Tze Cheng Yee Seah Geok Khim Vera Tan Lye Huat Umasudhan Mahalingam Seah Thiam Hock Jonathan Tan Meng Keong Vikki Fong
AMKFSC Annual Report FY2017 63 OUR DONORS
DONATIONS IN CASH DONATIONS IN KIND
Vincent Seah Wee Khim Alibaba Group Saw Chau Hian VISA Anglo-Chinese Junior College Sengkang Health Wan Kwai Fah Cynthia Berry Appleman & Leiden Asia Pacific Pte Ltd Sentosa Development Corporation Wang Mei Kuen Boys Brigade Siang Ge Pte Ltd Wee Boo Tee Camden Medical Centre Siemens Singapore Wee Wah Ling Casino Regulatory Authority Singapore Mobike Pte Ltd Wee Wah Meng Chek Chai Long Chuen Temple Singapore Police Force Welfare Service Club RSP (VH) Choon Lan Singapore Red Cross Society Wong Ah Jiong Ci Yuan Community Center Siong Leong Wong Hong Sheng Alfred Dignity Kitchen SP Group Wong Jui Jong Dulwich College St School Pocket Money Fund Wong Loong Wud Eagle Infotech Consultants Pte Ltd Standard Chartered Bank Wong Mei Xuan Emillime Ellen Chua Tan Chin Tuan Foundation Wong Mun Ling Cynthia Fire Prevention Centre Teochew Funeral Parlour Wong Ngan Foong Gao Ling Gong Temple Terra Wong Phaey Yuang Goh Yao Tin That Marketing Guy Pte Ltd Wong Suk Hing Sukie Great Eastern Bank The Esplanade Co Ltd Wong Wai Kim Iris Guan Seng The Finger Players Wong Xiaowen Jessica Hope Worldwide (Singapore) Toh Sai Hoon Wong Yin Xuan I Can Read Singapore Tollyjoy Baby Products Pte Ltd Woo Yun Cheng Immigration & Checkpoints Authority Tracy Wu Xiaofang Of Singapore Veron Xie Tingyue Infocomm Media Development Authority Vijaya Mohan Xin Ren Jack Vol Group Xu Xiao Zhao Janet Wheels At Ubin Yam Kwai Ying Sharon Jenevieve Yap Eng Hok Yam Men Xuan Elizabeth June Tan Ymca Of Singapore Yam Mow Lam Karen Yuan Baojun Yan Jia Yin Kent Fong Yap Jia Hao Kuan Yin Temple Yap Lay Pheng Doreen Kuehne + Nagel Pte Ltd Yee Pei Min LasAlle College Of The Arts Yek Boon Seng Leica Microsystems (Sea) Pte Ltd Yeo Bee Yen Pauline Lim Pak Hoe Yeo Hock Keong Vincent Lions Befrienders Yeo Shi Jie Loyang Tua Pek Kong Temple Yeo Siew Tin Mrs Lim Yeo Terence Mw Medical Yeo Ting Hing My First Skool Yeow Beng Zhen Ncs Pte Ltd Yeow Quee Eng New Women’s Group Yio Chu Kang Ccc Cdc & Welfare Fund Ntuc First Campus Yip Ching Lok Ntuc Income Yogeswari D/O Munisamy Nuss Community Care Yong Hsin Ann Peng Nam Yong Khian Pte Limited Yong Yoke Chuang Pentel (Singapore) Pte Ltd Yu Liang Tay Pere Ocean Singapore Yuan Hui Yee Genevieve Presbyterian Community Services Child Care Centre Yuantai Fuel Trading Pte Ltd Public Free Clinic Society Zhang Keyan Renci Hospital Zheng Guanzong Gavin Ricky Zoe Er Zu Er Safra Toa Payoh
64 Nurturing Generations FINANCIAL STATEMENTS
Directors’ Statement 66
Independent Auditor’s Report 68
Statement of Financial Activities 71
Detailed Statement of Financial Activities 72
Statement of Financial Position 84
Statement of Changes in Funds 85
Statement of Cash Flows 87
Notes to the Financial Statements 88 DIRECTOR’S STATEMENT FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
The directors present their statement to the members together with the audited financial statements of AMKFSC Community Services Ltd. (the “Agency”) for the financial year ended 31 March 2018.
In the opinion of the directors,
(a) the financial statements of the Agency as set out on pages 7 to 43 are drawn up so as to give a true and fair view of the financial position of the Agency as at 31 March 2018 and the financial performance, changes in funds and cash flows of the Agency for the financial year covered by the financial statements; and
(b) at the date of this statement, there are reasonable grounds to believe that the Agency will be able to pay its debts as and when they fall due.
DIRECTORS The directors of the Agency in office at the date of this statement are as follows:
Chua Yeow Hooi Kuah Boon Kheng Joseph Naidu Sundraj Ang Seng Bin (Hong Shengming) Lee Kian Soon Seng Boon Kheng Lau Wei Peng Patrick Chan Aik Leong Eric Kavitha Rajan Lee Hong Chuang
ARRANGEMENTS TO ENABLE DIRECTORS TO ACQUIRE SHARES OR DEBENTURES The Agency is a company limited by guarantee and has no share capital.
DIRECTORS’ INTERESTS IN SHARES OR DEBENTURES None of the directors of the Agency holding office at the end of the financial year had any interests in the shares or debentures of the Agency.
The Agency is a company limited by guarantee and has no share capital. There were also no debentures issued by the Agency at the end of financial year.
DIVIDENDS In accordance with the Memorandum of Association of the Agency, no dividend shall be paid to its members.
SHARE OPTIONS The Agency is a company limited by guarantee. As such, there are no share options or unissued ordinary shares.
66 Nurturing Generations DIRECTOR’S STATEMENT FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
INDEPENDENT AUDITOR The independent auditor, Nexia TS Public Accounting Corporation, has expressed its willingness to accept re-appointment.
On behalf of the directors
Ang Seng Bin (Hong Shengming) Director
Naidu Sundraj Director
20 July 2018
AMKFSC Annual Report FY2017 67 INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AMKFSC COMMUNITY SERVICES LTD.
REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS Opinion We have audited the accompanying financial statements of AMKFSC Community Services Ltd. (the “Agency”), which comprise the statement of financial position as at 31 March 2018, and the statement of financial activities, statement of changes in funds and statement of cash flows for the financial year then ended, and notes to the financial statements, including a summary of significant accounting policies as set out on pages 7 to 43.
In our opinion, the accompanying financial statements are properly drawn up in accordance with the provisions of the Singapore Companies Act, Chapter 50 (the “Act”), the Singapore Charities Act, Chapter 37 (the “Charities Act”) and Financial Reporting Standards in Singapore (“FRSs”) so as to give a true and fair view of the financial position of the Agency as at 31 March 2018 and of the financial activities, changes in funds and cash flows of the Agency for the financial year ended on that date.
Basis for Opinion We conducted our audit in accordance with Singapore Standards on Auditing (“SSAs”). Our responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of the Financial Statements section of our report. We are independent of the Agency in accordance with the Accounting and Corporate Regulatory Authority (“ACRA”) Code of Professional Conduct and Ethics for Public Accountants and Accounting Entities (“ACRA Code”) together with the ethical requirements that are relevant to our audit of the financial statements in Singapore, and we have fulfilled our other ethical responsibilities in accordance with these requirements and the ACRA Code. We believed that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Other Information Management is responsible for the other information. The other information comprises the Directors’ Statement set out on pages 1 to 2.
Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materiality inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.
Responsibilities of Management and Directors for the Financial Statements Management is responsible for the preparation of financial statements that give a true and fair view in accordance with the provisions of the Act, the Charities Act and FRSs, and for devising and maintaining a system of internal accounting controls sufficient to provide a reasonable assurance that assets are safeguarded against loss from unauthorised use or disposition; and transactions are properly authorised and that they are recorded as necessary to permit the preparation of true and fair financial statements and to maintain accountability of assets.
In preparing the financial statements, management is responsible for assessing the Agency’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless management either intends to liquidate the Agency or to cease operations, or has no realistic alternative but to do so.
The directors’ responsibilities include overseeing the Agency’s financial reporting process.
68 Nurturing Generations INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AMKFSC COMMUNITY SERVICES LTD.
REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS (cont’d) Auditor’s Responsibilities for the Audit of the Financial Statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with SSAs will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
As part of an audit in accordance with SSAs, we exercise professional judgement and maintain professional scepticism throughout the audit. We also:
• Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
• Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Agency’s internal control.
• Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management.
• Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Agency’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Agency to cease to continue as a going concern.
• Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation.
We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.
AMKFSC Annual Report FY2017 69 INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AMKFSC COMMUNITY SERVICES LTD.
REPORT ON OTHER LEGAL AND REGULATORY REQUIREMENTS In our opinion, the accounting and other records required by the Act to be kept by the Agency have been properly kept in accordance with the provisions of the Act.
During the course of our audit, nothing has come to our attention that caused us to believe that during the financial year:
(a) The use of donation moneys was not in accordance with the objectives of the Agency as required under regulation 16 of the Charities (Institutions of a Public Character) Regulations; and
(b) The Agency has not compiled with the requirements of the regulation 15 (Fund-raising expenses) of the Charities (Institutions of a Public Character) Regulations.
Nexia TS Public Accounting Corporation Public Accountants and Chartered Accountants
Singapore 20 July 2018
70 Nurturing Generations STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
Note 2018 2017 $ $ (restated) INCOME Grants from: –– Agency for Integrated Care 1,333,848 924,349 –– Ministry of Social and Family Development 10,309,023 9,352,973 –– National Council of Social Service / Community Chest 533,143 563,629 –– Tote Board Social Service Fund 2,562,662 2,536,004 –– Other grant 97,777 34,579 14,836,453 13,411,534
Programme fees 1,145,048 1,300,216 Donation 3 351,018 218,817 Interest income – bank deposits 131,591 128,329 Amortisation of deferred capital grant 11 348,245 316,922 Government wage support scheme 586,070 798,827 Property, plant and equipment written off (5,829) (4,864) Other income 4 469,280 580,707 3,025,423 3,338,954 TOTAL INCOME 17,861,876 16,750,488
EXPENDITURE Expenditure on manpower 5 13,827,366 12,445,376 Other operating expenditure: –– Other staff benefits 197,453 188,103 –– Training and development 234,555 198,376 –– Recruitment 2,442 1,895 –– Programme expenses 432,979 342,505 –– Depreciation of property, plant and equipment 9 624,959 563,055 –– Rental of premises and office equipment on operating leases 208,911 147,282 –– Utilities 119,180 103,602 –– Repairs and maintenance 66,084 60,916 –– Cleaning 69,257 61,672 –– Information technology 111,414 72,936 –– Telecommunication 105,013 99,672 –– Insurance 89,534 82,128 –– Events 26,220 109,494 –– Fundraising 7,147 – –– Temporary staff 78,825 79,414 –– Professional fees 264,843 224,780 –– Transport 199,049 143,077 –– Books and periodicals 5,914 6,525 –– Printing, postage and stationeries 46,607 51,258 –– Annual report 20,972 20,357 –– Small value assets expensed off 38,543 21,992 –– Office supplies 38,736 41,432 –– Withholding tax 10,072 2,787 –– Bank charges 4,240 3,163 –– Bad debt 16(b)(ii) – 100 –– Sundry 5,454 11,289 Total other operating expenditure 3,008,403 2,637,810
TOTAL EXPENDITURE 16,835,769 15,083,186
NET SURPLUS 1,026,107 1,667,302
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 71 DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
FAMILY SERVICES Ang Mo Kio Cheng San Sengkang Punggol FSC (9) FSC (9) FSC (9) FSC (9) Sub-total $ $ $ $ $ 2018 INCOME Grants from: AIC (1) – – – – – MSF (2) 2,042,684 2,026,164 1,930,116 1,545,928 7,544,892 NCSS (3) / ComChest (4) 108,943 108,062 102,940 82,450 402,395 TBSSF (5) 544,714 540,309 514,697 412,246 2,011,966 Other grant – – – – – 2,696,341 2,674,535 2,547,753 2,040,624 9,959,253
Programme fees – 30,947 339 2,177 33,463 Donation – 1,000 1,900 16,558 19,458 Interest income – – – – – Amortisation of deferred capital grant 11,022 67,548 26,732 99,274 204,576 Government wage support scheme 119,136 78,494 94,771 41,807 334,208 PPE (6) written off – – – – – Other income 12,334 115,063 1,836 1,977 131,210 142,492 293,052 125,578 161,793 722,915
TOTAL INCOME 2,838,833 2,967,587 2,673,331 2,202,417 10,682,168
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 1,489,452 1,400,096 1,430,657 1,190,742 5,510,947 CPF (7) / SDL (8) 253,009 228,841 244,333 202,493 928,676 Total expenditure on manpower 1,742,461 1,628,937 1,674,990 1,393,235 6,439,623
Other operating expenditure Other staff benefits 16,299 20,477 17,857 17,406 72,039 Training and development 21,867 47,703 24,421 26,083 120,074 Recruitment 334 289 125 83 831 Programme expenses 2,698 36,916 11,919 17,491 69,024 Depreciation of PPE 31,566 110,666 64,411 128,229 334,872 Rental 18,188 30,140 12,101 11,332 71,761 Utilities 18,473 15,550 14,279 9,623 57,925 Repairs and maintenance 5,857 11,393 5,864 7,286 30,400 Cleaning 17,416 5,292 13,152 – 35,860 Information technology 4,499 3,112 2,301 1,812 11,724 Telecommunication 17,771 18,077 18,850 12,078 66,776 Insurance 10,632 10,683 10,020 8,271 39,606 Events – – – – – Fundraising – – – – – Temporary staff 340 4,317 1,455 – 6,112 Professional fees – 55,486 – – 55,486 Transport 19,293 20,653 15,510 18,359 73,815 Books and periodicals 1,149 635 534 286 2,604 Printing, postage and stationeries 3,657 6,908 2,600 1,756 14,921 Annual report – – – – – Small value assets expensed off 1,288 1,733 – 1,200 4,221 Office supplies 3,826 4,458 4,676 1,707 14,667 Withholding tax – – – – – Bank charges – – – – – Bad debt – – – – – Sundry – 195 50 – 245 Total other operating expenditure 195,153 404,683 220,125 263,002 1,082,963
TOTAL EXPENDITURE 1,937,614 2,033,620 1,895,115 1,656,237 7,522,586
Surplus / (deficit) before share of corporate costs 901,219 933,967 778,216 546,180 3,159,582 Share of corporate costs (316,378) (330,728) (297,934) (245,452) (1,190,492)
NET SURPLUS / (DEFICIT) 584,841 603,239 480,282 300,728 1,969,090
The accompanying notes form an integral part of the financial statements.
72 Nurturing Generations DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
SENIOR SERVICES Cluster Support Cluster Support SAC (10) 26 SAC (10) 420 SAC (10) 469 SAC (10) 182 AMK SK $ $ $ $ $ $ 2018 INCOME Grants from: AIC (1) – – – – – – MSF (2) 178,335 178,335 20,878 113,425 427,119 427,119 NCSS (3) / ComChest (4) – – – – – – TBSSF (5) 47,769 47,769 6,959 28,356 142,373 142,373 Other grant – – – – – – 226,104 226,104 27,837 141,781 569,492 569,492
Programme fees – 5,000 – – – – Donation 28,544 – – – 256,743 – Interest income – – – – – – Amortisation of deferred capital grant 5,235 535 10,995 5,053 – 4,073 Government paid leave schemess 8,313 5,435 4,837 14,288 32,436 7,618 PPE (6) written off – – – – – – Other income – 180 – – 781 – 42,092 11,150 15,832 19,341 289,960 11,691
TOTAL INCOME 268,196 237,254 43,669 161,122 859,452 581,183
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 160,782 171,110 66,171 99,315 384,658 315,453 CPF (7) / SDL (8) 29,744 23,327 7,200 16,136 71,884 54,159 Total expenditure on manpower 190,526 194,437 73,371 115,451 456,542 369,612
Other operating expenditure Other staff benefits 3,293 3,286 2,207 2,291 5,875 4,938 Training and development 42 149 3 510 4,001 (3,273) Recruitment 125 84 83 – 42 – Programme expenses 32,865 17,441 10,059 3,954 2,281 2,879 Depreciation of PPE 11,654 15,076 17,341 8,109 1,064 6,668 Rental 5,115 4,605 2,072 – 656 12,105 Utilities 4,881 5,314 2,826 – – 5,715 Repairs and maintenance 2,772 1,614 2,839 1,853 – 340 Cleaning – – – – – – Information technology 528 829 610 78 945 710 Telecommunication 2,611 1,956 1,878 – – 3,404 Insurance 1,662 2,448 713 703 2,620 2,256 Events – – – – – – Fundraising – – – – 4,297 – Temporary staff – – – – 58,657 11,230 Professional fees – – – – – – Transport 1,146 284 – 521 8,093 11,560 Books and periodicals 813 541 886 – – – Printing, postage and stationeries 482 901 13 198 1,806 2,863 Annual report – – – – – – Small value assets expensed off 580 – 598 174 215 – Office supplies 1,542 1,089 502 735 121 368 Withholding tax – – – – – – Bank charges – – – – – – Bad debt – – – – – – Sundry – – – – 54 – Total other operating expenditure 70,111 55,617 42,630 19,126 90,727 61,763
TOTAL EXPENDITURE 260,637 250,054 116,001 134,577 547,269 431,375
Surplus / (deficit) before share of corporate costs 7,559 (12,800) (72,332) 26,545 312,183 149,808 Share of corporate costs (29,890) (26,441) (4,867) (17,957) (95,783) (64,771)
NET SURPLUS / (DEFICIT) (22,331) (39,241) (77,199) 8,588 216,400 85,037
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 73 DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
SENIOR SERVICES (cont’d) Befriending CREST (11) CREST (11) SK CCMS (12) SGH (13) $ $ $ $ $ 2018 INCOME Grants from: AIC (1) – 210,280 116,214 255,975 – MSF (2) 76,127 – – – 30,880 NCSS (3) / ComChest (4) 39,820 – – – – TBSSF (5) – – – – 10,293 Other grant 52,303 – – – – 168,250 210,280 116,214 255,975 41,173
Programme fees – – – – 13,960 Donation 3,700 – – – – Interest income – – – – – Amortisation of deferred capital grant – – – – 3,640 Government paid leave schemess 1,371 2,077 3,218 4,068 1,831 PPE (6) written off – – – – – Other income – – – – – 5,071 2,077 3,218 4,068 19,431
TOTAL INCOME 173,321 212,357 119,432 260,043 60,604
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 149,231 167,220 85,125 213,768 20,388 CPF (7) / SDL (8) 22,945 23,501 14,666 36,764 3,517 Total expenditure on manpower 172,176 190,721 99,791 250,532 23,905
Other operating expenditure Other staff benefits 2,472 2,267 1,451 2,551 371 Training and development 55 1,195 1,487 1,025 3 Recruitment – – 42 – 42 Programme expenses 19,091 2,977 1,566 175 27 Depreciation of PPE 920 346 629 1,242 4,205 Rental – 1,827 1,422 1,448 6,118 Utilities – 2,070 1,111 1,374 3,233 Repairs and maintenance – 448 337 1,107 296 Cleaning – – – – 5,150 Information technology 355 443 152 453 – Telecommunication 1,007 1,080 1,040 929 1,360 Insurance 950 1,023 641 1,127 192 Events – – – – – Fundraising – – – – – Temporary staff – – – – – Professional fees 4,280 – – – – Transport 3,081 2,126 3,434 5,226 12 Books and periodicals – – – – – Printing, postage and stationeries 684 1,185 965 252 17 Annual report – – – – – Small value assets expensed off – – – – 1,290 Office supplies 58 14 – – 154 Withholding tax – – – – – Bank charges – – – – – Bad debt – – – – – Sundry 79 – – – – Total other operating expenditure 33,032 17,001 14,277 16,909 22,470
TOTAL EXPENDITURE 205,208 207,722 114,068 267,441 46,375
Surplus / (deficit) before share of corporate costs (31,887) 4,635 5,364 (7,398) 14,229 Share of corporate costs (19,316) (23,666) (13,310) (28,981) (6,754)
NET SURPLUS / (DEFICIT) (51,203) (19,031) (7,946) (36,379) 7,475
The accompanying notes form an integral part of the financial statements.
74 Nurturing Generations DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
SENIOR SERVICES (cont’d) SAC (10) 410 SAC (10) 510 SAC (10) 206A CBP (20) Sub-Total $ $ $ $ $ 2018 INCOME Grants from: AIC (1) – – – – 582,469 MSF (2) 18,904 18,904 5,183 – 1,495,209 NCSS (3) / ComChest (4) – – – – 39,820 TBSSF (5) 6,300 6,300 1,728 – 440,220 Other grant – – – 30,575 82,878 25,204 25,204 6,911 30,575 2,640,596
Programme fees – – – – 18,960 Donation – – – – 288,987 Interest income – – – – – Amortisation of deferred capital grant – – – – 29,531 Government paid leave schemess – – – – 85,492 PPE (6) written off – – – – – Other income – – – – 961 – – – – 423,931
TOTAL INCOME 25,204 25,204 6,911 30,575 3,064,527
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 11,523 11,598 4,573 28,761 1,889,676 CPF (7) / SDL (8) 1,667 1,088 787 4,186 311,571 Total expenditure on manpower 13,190 12,686 5,360 32,947 2,201,247
Other operating expenditure Other staff benefits 251 551 251 562 32,617 Training and development – – – – 5,197 Recruitment 42 42 83 83 668 Programme expenses 1,079 937 1,062 – 96,393 Depreciation of PPE 1,125 1,043 586 103 70,111 Rental 1,168 939 120 – 37,595 Utilities 476 554 120 – 27,674 Repairs and maintenance 410 680 75 – 12,771 Cleaning – – – – 5,150 Information technology 926 1,146 1,005 – 8,180 Telecommunication 536 524 123 – 16,448 Insurance 53 54 – – 14,442 Events – – – – – Fundraising – – – – 4,297 Temporary staff – – – – 69,887 Professional fees – – – – 4,280 Transport 40 60 257 298 36,138 Books and periodicals – – – – 2,240 Printing, postage and stationeries 554 209 270 15 10,414 Annual report – – – – – Small value assets expensed off 7,836 6,960 7,950 – 25,603 Office supplies 1,181 840 723 11 7,338 Withholding tax – – – – – Bank charges – – – – – Bad debt – – – – – Sundry – – – – 133 Total other operating expenditure 15,677 14,539 12,625 1,072 487,576
TOTAL EXPENDITURE 28,867 27,225 17,985 34,019 2,688,823
Surplus / (deficit) before share of corporate costs (3,663) (2,021) (11,074) (3,444) 375,704 Share of corporate costs (2,809) (2,809) (770) (3,407) (341,531)
NET SURPLUS / (DEFICIT) (6,472) (4,830) (11,844) (6,851) 34,173
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 75 DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
OTHER SERVICES BASIC (14) SELP (15) Nexus FRC (16) Youth Infinity KIDS (17) 0-3 Transition Plus $ $ $ $ $ $ 2018 INCOME Grants from: AIC (1) – – – – – – MSF (2) 287,269 – – 42,315 – – NCSS (3) / ComChest (4) – – – 6,458 – – TBSSF (5) – – – – – 75,126 Other grant – – – – – – 287,269 – – 48,773 – 75,126
Programme fees 156,715 – 300,145 222,988 134,604 600 Donation 29,963 – – – – – Interest income – – – – – – Amortisation of deferred capital grant 30,445 – – 10,000 69,400 – Government paid leave schemess 38,881 – 26,769 20,607 329 4,918 PPE (6) written off – – – – – – Other income 26,671 – – 92,000 558 – 282,675 – 326,914 345,595 204,891 5,518
TOTAL INCOME 569,944 – 326,914 394,368 204,891 80,644
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 411,751 – 419,668 445,668 75,728 120,463 CPF (7) / SDL (8) 62,149 – 72,272 76,633 13,019 20,699 Total expenditure on manpower 473,900 – 491,940 522,301 88,747 141,162
Other operating expenditure Other staff benefits 10,816 – 5,990 5,225 610 824 Training and development 2,141 – 10,713 7,115 (224) 437 Recruitment 156 – 39 125 – – Programme expenses 66,482 – 2,128 1,301 142 – Depreciation of PPE 38,549 – 3,977 24,598 68,207 185 Rental 13,676 – 1,573 15,755 7,173 272 Utilities 15,556 – – 4,052 5,066 – Repairs and maintenance 5,388 – – 3,847 4,808 – Cleaning 440 – – 5,454 16,672 – Information technology 219 – 375 1,165 – – Telecommunication 67 – 838 3,195 3,425 426 Insurance 5,261 – 3,317 2,675 1,577 493 Events 7,995 – – – – – Fundraising – – – – – – Temporary staff – – – – – – Professional fees – – – – – – Transport 2,701 – 7,898 13,741 1,965 1,409 Books and periodicals 168 – – – – – Printing, postage and stationeries 1,939 – 558 1,702 609 10 Annual report – – – – – – Small value assets expensed off 1,388 – – 100 550 – Office supplies 4,110 – 463 838 1,660 – Withholding tax – – – – – – Bank charges – – – – – – Bad debt – – – – – – Sundry – – – 300 – – Total other operating expenditure 177,052 – 37,869 91,188 112,240 4,056
TOTAL EXPENDITURE 650,952 – 529,809 613,489 200,987 145,218
Surplus / (deficit) before share of corporate costs (81,008) – (202,895) (219,121) 3,904 (64,574) Share of corporate costs (63,519) – (36,433) (43,952) (22,834) (8,987)
NET SURPLUS / (DEFICIT) (144,527) – (239,328) (263,073) (18,930) (73,561)
The accompanying notes form an integral part of the financial statements.
76 Nurturing Generations DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
OTHER SERVICES (cont’d) COMIT (18) SSF-P (19) TS (21) Corporate Sub-total TOTAL $ $ $ $ $ $ 2018 INCOME Grants from: AIC (1) 751,379 – – – 751,379 1,333,848 MSF (2) – 445,595 124,918 368,825 1,268,922 10,309,023 NCSS (3) / ComChest (4) – – – 84,470 90,928 533,143 TBSSF (5) 10,366 – 24,984 – 110,476 2,562,662 Other grant – – – 14,899 14,899 97,777 761,745 445,595 149,902 468,194 2,236,604 14,836,453
Programme fees 1,240 – 2,918 273,415 1,092,625 1,145,048 Donation 9,750 – – 2,860 42,573 351,018 Interest income – – – 131,591 131,591 131,591 Amortisation of deferred capital grant – 2,789 – 1,504 114,138 348,245 Government paid leave schemes 22,893 3,733 2,023 46,217 166,370 586,070 PPE (6) written off – – – (5,829) (5,829) (5,829) Other income 74,832 – – 143,048 337,109 469,280 108,715 6,522 4,941 592,806 1,878,577 3,025,423
TOTAL INCOME 870,460 452,117 154,843 1,061,000 4,115,181 17,861,876
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 604,988 401,507 173,384 1,831,946 4,485,103 11,885,726 CPF (7) / SDL (8) 98,747 65,233 29,815 262,826 701,393 1,941,640 Total expenditure on manpower 703,735 466,740 203,199 2,094,772 5,186,496 13,827,366
Other operating expenditure Other staff benefits 3,873 3,375 2,576 59,508 92,797 197,453 Training and development 9,227 13,894 1,727 64,254 109,284 234,555 Recruitment 376 – – 247 943 2,442 Programme expenses 2,721 849 – 193,939 267,562 432,979 Depreciation of PPE 16,612 5,272 1,751 60,825 219,976 624,959 Rental 21,241 1,680 6,497 31,688 99,555 208,911 Utilities 3,558 – 4,594 755 33,581 119,180 Repairs and maintenance 1,190 300 201 7,179 22,913 66,084 Cleaning 5,681 – – – 28,247 69,257 Information technology 937 – 702 88,112 91,510 111,414 Telecommunication 3,784 4,755 725 4,574 21,789 105,013 Insurance 2,940 1,370 493 17,360 35,486 89,534 Events – – – 18,225 26,220 26,220 Fundraising – – – 2,850 2,850 7,147 Temporary staff – – – 2,826 2,826 78,825 Professional fees – – – 205,077 205,077 264,843 Transport 16,776 18,319 2,581 23,706 89,096 199,049 Books and periodicals 164 630 – 108 1,070 5,914 Printing, postage and stationeries 7,659 561 1,214 7,020 21,272 46,607 Annual report – – – 20,972 20,972 20,972 Small value assets expensed off 5,253 182 481 765 8,719 38,543 Office supplies 1,335 25 593 7,707 16,731 38,736 Withholding tax – – – 10,072 10,072 10,072 Bank charges – – – 4,240 4,240 4,240 Bad debt – – – – – – Sundry – – – 4,776 5,076 5,454 Total other operating expenditure 103,327 51,212 24,135 836,785 1,437,864 3,008,403
TOTAL EXPENDITURE 807,062 517,952 227,334 2,931,557 6,624,360 16,835,769
Surplus / (deficit) before share of corporate costs 63,398 (65,835) (72,491) (1,870,557) (2,509,179) 1,026,107 Share of corporate costs (97,010) (50,386) (17,257) 1,872,401 1,532,023 –
NET SURPLUS / (DEFICIT) (33,612) (116,221) (89,748) 1,844 (977,156) 1,026,107
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 77 DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
FAMILY SERVICES Ang Mo Kio Cheng San Sengkang Punggol FSC (9) FSC (9) FSC (9) FSC (9) Sub-total $ $ $ $ $ 2017 (Restated) INCOME Grants from: AIC (1) – – – – – MSF (2) 1,870,779 2,100,833 1,644,929 1,409,538 7,026,079 NCSS (3) / ComChest (4) 99,774 109,747 87,729 75,176 372,426 TBSSF (5) 498,873 548,733 438,647 375,876 1,862,129 Other grant – – – – – 2,469,426 2,759,313 2,171,305 1,860,590 9,260,634
Programme fees – 32,523 – 464 32,987 Donation – – – 14,925 14,925 Interest income – – – – – Amortisation of deferred capital grant 10,754 44,081 36,742 99,140 190,717 Government paid leave schemes 108,071 64,139 163,990 83,653 419,853 PPE (6) written off – – – – – Other income 6,400 156,688 1,692 1,797 166,577 125,225 297,431 202,424 199,979 825,059
TOTAL INCOME 2,594,651 3,056,744 2,373,729 2,060,569 10,085,693
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 1,388,537 1,505,218 1,314,299 1,045,263 5,253,317 CPF (7) / SDL (8) 238,725 252,554 225,107 177,091 893,477 Total expenditure on manpower 1,627,262 1,757,772 1,539,406 1,222,354 6,146,794
Other operating expenditure Other staff benefits 17,718 23,809 19,936 17,159 78,622 Training and development 32,598 12,301 24,930 12,677 82,506 Recruitment 167 250 125 125 667 Programme expenses 8,243 49,390 10,054 13,115 80,802 Depreciation of PPE 35,007 83,836 76,275 127,326 322,444 Rental 17,266 22,025 11,959 11,276 62,526 Utilities 12,572 13,311 13,569 9,584 49,036 Repairs and maintenance 8,665 8,588 8,207 8,322 33,782 Cleaning 17,416 432 13,150 – 30,998 Information technology 2,968 3,198 1,899 746 8,811 Telecommunication 17,743 19,350 19,174 11,985 68,252 Insurance 10,883 11,119 10,623 7,945 40,570 Events 54,720 – – – 54,720 Temporary staff – 9,204 – 540 9,744 Professional fees – 32,338 – – 32,338 Transport 15,324 20,998 13,988 14,906 65,216 Books and periodicals 1,595 566 737 493 3,391 Printing, postage and stationeries 6,518 8,314 4,518 3,901 23,251 Annual report – – – – – Small value assets expensed off 1,768 4,560 1,945 1,820 10,093 Office supplies 5,046 5,560 5,156 2,025 17,787 Withholding tax – – – – – Bank charges – – – – – Bad debt – – – – – Sundry 70 3,350 411 105 3,936 Total other operating expenditure 266,287 332,499 236,656 244,050 1,079,492
TOTAL EXPENDITURE 1,893,549 2,090,271 1,776,062 1,466,404 7,226,286
Surplus / (deficit) before share of corporate costs 701,102 966,473 597,667 594,165 2,859,407 Share of corporate costs (260,812) (315,507) (236,317) (211,682) (1,024,318)
NET SURPLUS / (DEFICIT) 440,290 650,966 361,350 382,483 1,835,089
The accompanying notes form an integral part of the financial statements.
78 Nurturing Generations DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
SENIOR SERVICES Cluster Support Cluster Support SAC (10) 26 SAC (10) 420 SAC (10) 469 SAC (10) 182 AMK SK $ $ $ $ $ $ 2017 (Restated) INCOME Grants from: – – – – – – AIC (1) – – – – – – MSF (2) 174,259 174,259 20,250 79,988 416,276 416,276 NCSS (3) / ComChest (4) – – – – – – TBSSF (5) 46,706 46,706 6,750 – 138,759 138,759 Other grant – – – – – – 220,965 220,965 27,000 79,988 555,035 555,035
Programme fees 5,185 420 – – – – Donation 27,811 – – – 121,046 – Interest income – – – – – – Amortisation of deferred capital grant 535 535 10,995 3,191 – 5,448 Government paid leave schemes 13,488 10,772 7,429 28,212 36,727 31,902 PPE (6) written off – – – – – – Other income – 180 – – – 1,010 47,019 11,907 18,424 31,403 157,773 38,360
TOTAL INCOME 267,984 232,872 45,424 111,391 712,808 593,395
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 152,391 154,481 63,399 49,535 352,844 378,028 CPF (7) / SDL (8) 28,732 19,635 8,205 7,873 63,437 64,839 Total expenditure on manpower 181,123 174,116 71,604 57,408 416,281 442,867
Other operating expenditure Other staff benefits 1,818 2,310 1,629 991 5,565 5,965 Training and development 178 162 114 254 2,016 8,637 Recruitment – 125 83 – 42 167 Programme expenses 40,338 27,599 6,654 2,825 319 1,289 Depreciation of PPE 10,428 14,222 17,031 5,718 396 5,616 Rental 5,101 4,743 2,072 – 952 9,318 Utilities 6,319 4,875 2,732 – – 4,848 Repairs and maintenance 3,534 1,736 1,550 414 4,366 341 Cleaning 260 3,165 – 450 – 800 Information technology 449 270 324 – 262 1,194 Telecommunication 2,936 2,215 1,655 – – 4,255 Insurance 1,421 2,482 – 286 3,082 3,259 Events – – – – – – Temporary staff – – – – 62,774 5,276 Professional fees – – – – – – Transport 287 – – 96 5,213 5,842 Books and periodicals 638 880 822 4 74 – Printing, postage and stationeries 357 1,035 178 61 1,117 1,990 Annual report – – – – – – Small value assets expensed off – 655 – 3,573 – – Office supplies 1,528 1,447 216 1,914 215 379 Withholding tax – – – – – – Bank charges – – – – – – Bad debt – – – – – – Sundry – – – – 14 – Total other operating expenditure 75,592 67,921 35,060 16,586 86,407 59,176
TOTAL EXPENDITURE 256,715 242,037 106,664 73,994 502,688 502,043
Surplus / (deficit) before share of corporate costs 11,269 (9,165) (61,240) 37,397 210,120 91,352 Share of corporate costs (27,802) (24,159) (4,713) (11,556) (73,916) (60,652)
NET SURPLUS / (DEFICIT) (16,533) (33,324) (65,953) 25,841 136,204 30,700
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 79 DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
SENIOR SERVICES (cont’d) Befriending CREST (11) CREST (11) SK CCMS (12) SGH (13) Sub-total $ $ $ $ $ 2017 (Restated) INCOME Grants from: AIC (1) – 176,882 39,399 247,214 – 463,495 MSF (2) 78,887 – – – 30,020 1,390,215 NCSS (3) / ComChest (4) 38,615 – – – – 38,615 TBSSF (5) (1,789) – – – 10,007 385,898 Other grant – – – – – – 115,713 176,882 39,399 247,214 40,027 2,278,223
Programme fees – – – – 2,640 8,245 Donation – – – – – 148,857 Interest income – – – – – – Amortisation of deferred capital grant – – – – 3,640 24,344 Government paid leave schemes 4,937 5,448 24,573 6,189 – 169,677 PPE (6) written off – – – – – – Other income 3,656 – – – – 4,846 8,593 5,448 24,573 6,189 6,280 355,969
TOTAL INCOME 124,306 182,330 63,972 253,403 46,307 2,634,192
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 116,037 140,075 33,463 199,326 – 1,639,579 CPF (7) / SDL (8) 28,000 21,303 5,753 34,288 – 282,065 Total expenditure on manpower 144,037 161,378 39,216 233,614 – 1,921,644
Other operating expenditure Other staff benefits 2,134 1,940 470 1,723 390 24,935 Training and development 139 (156) 83 483 97 12,007 Recruitment – 42 42 – – 501 Programme expenses 9,606 1,140 1,322 597 – 91,689 Depreciation of PPE 25 – 162 693 4,016 58,307 Rental – 1,670 845 1,419 10,287 36,407 Utilities – 1,699 345 1,329 1,278 23,425 Repairs and maintenance – 677 114 714 – 13,446 Cleaning – 885 20 – 2,340 7,920 Information technology 241 204 – 158 – 3,102 Telecommunication 765 960 314 805 – 13,905 Insurance – 159 – 392 – 11,081 Events – – – – – – Temporary staff – – – – – 68,050 Professional fees 4,379 – – – – 4,379 Transport 1,990 1,335 641 3,113 91 18,608 Books and periodicals – – – – – 2,418 Printing, postage and stationeries 176 937 1,667 227 32 7,777 Annual report – – – – – – Small value assets expensed off 166 – 1,154 – – 5,548 Office supplies 132 11 – – 105 5,947 Withholding tax – – – – – – Bank charges – – – – – – Bad debt – – – – – – Sundry – – – – – 14 Total other operating expenditure 19,753 11,503 7,179 11,653 18,636 409,466
TOTAL EXPENDITURE 163,790 172,881 46,395 245,267 18,636 2,331,110
Surplus / (deficit) before share of corporate costs (39,484) 9,449 17,577 8,136 27,671 303,082 Share of corporate costs (12,896) (18,916) (6,637) (26,289) (4,804) (272,340)
NET SURPLUS / (DEFICIT) (52,380) (9,467) 10,940 (18,153) 22,867 30,742
The accompanying notes form an integral part of the financial statements.
80 Nurturing Generations DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
OTHER SERVICES BASIC (14) SELP (15) Nexus FRC (16) Youth Infinity KIDS (17) 0-3 Transition Plus $ $ $ $ $ 2017 (Restated) INCOME Grants from: AIC (1) – – – – – – MSF (2) 299,558 – – 16,170 – – NCSS (3) / ComChest (4) – – 10,663 141,925 – – TBSSF (5) – 98,292 – – – 189,685 Other grant – – – 14,360 – – 299,558 98,292 10,663 172,455 – 189,685
Programme fees 170,522 – 478,212 285,202 221,039 5,724 Donation 54,035 – – – – – Interest income – – – – – – Amortisation of deferred capital grant 21,333 – – 10,000 69,400 – Government paid leave schemes 21,480 – 36,461 60,715 2,029 21,523 PPE (6) written off – – – – – – Other income 10,665 – – 126,705 – 1,065 278,035 – 514,673 482,622 292,468 28,312
TOTAL INCOME 577,593 98,292 525,336 655,077 292,468 217,997
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 338,206 90,780 407,255 365,589 136,077 221,152 CPF (7) / SDL (8) 53,236 14,544 70,099 62,895 23,415 38,075 Total expenditure on manpower 391,442 105,324 477,354 428,484 159,492 259,227
Other operating expenditure Other staff benefits 12,453 – 5,101 4,287 884 3,442 Training and development 2,277 – 3,624 5,135 5,792 2,758 Recruitment 273 – 78 42 – 42 Programme expenses 91,675 962 104 8,314 1,204 4,100 Depreciation of PPE 27,582 – 3,704 23,605 68,207 2,867 Rental 15,076 – – 15,754 7,173 4,230 Utilities 18,075 – – 3,444 5,183 2,202 Repairs and maintenance 5,241 – 30 2,047 2,600 1,611 Cleaning – – – 5,562 16,800 – Information technology 388 – 555 1,250 272 193 Telecommunication 80 – 874 3,371 3,412 2,733 Insurance 4,970 – 2,563 3,361 2,426 1,441 Events 5,862 – – – – – Temporary staff – – – – – – Professional fees – – – – – – Transport 3,465 – 8,702 11,130 3,157 1,182 Books and periodicals 375 – – 116 – – Printing, postage and stationeries 3,441 – 2,311 2,050 263 631 Annual report – – – – – – Small value assets expensed off 1,888 – 102 264 – – Office supplies 4,259 – 519 692 2,154 435 Withholding tax – – – – – – Bank charges – – – – – – Bad debt – – – – – – Sundry – – – – 600 1,856 Total other operating expenditure 197,380 962 28,267 90,424 120,127 29,723
TOTAL EXPENDITURE 588,822 106,286 505,621 518,908 279,619 288,950
Surplus / (deficit) before share of corporate costs (11,229) (7,994) 19,715 136,169 12,849 (70,953) Share of corporate costs (59,825) – (52,988) (65,574) (30,260) (22,087)
NET SURPLUS / (DEFICIT) (71,054) (7,994) (33,273) 70,595 (17,411) (93,040)
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 81 DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
OTHER SERVICES (cont’d) COMIT (18) SSF-P (19) Corporate Sub-total TOTAL $ $ $ $ 2017 (Restated) INCOME Grants from: AIC (1) 460,854 – – 460,854 924,349 MSF (2) – 77,171 543,780 936,679 9,352,973 NCSS (3) / ComChest (4) – – – 152,588 563,629 TBSSF (5) – – – 287,977 2,536,004 Other grant – – 20,219 34,579 34,579 460,854 77,171 563,999 1,872,677 13,411,534
Programme fees 9,800 – 88,485 1,258,984 1,300,216 Donation – – 1,000 55,035 218,817 Interest income – – 128,329 128,329 128,329 Amortisation of deferred capital grant – – 1,128 101,861 316,922 Government paid leave schemes 11,746 – 55,343 209,297 798,827 PPE (6) written off – – (4,864) (4,864) (4,864) Other income 27,671 – 243,178 409,284 580,707 49,217 – 512,599 2,157,926 3,338,954
TOTAL INCOME 510,071 77,171 1,076,598 4,030,603 16,750,488
LESS: EXPENDITURE Expenditure on manpower Salaries and bonuses 417,914 34,971 1,778,951 3,790,895 10,683,791 CPF (7) / SDL (8) 67,297 5,709 250,773 586,043 1,761,585 Total expenditure on manpower 485,211 40,680 2,029,724 4,376,938 12,445,376
Other operating expenditure Other staff benefits 2,848 60 55,471 84,546 188,103 Training and development 9,620 650 74,007 103,863 198,376 Recruitment 83 – 209 727 1,895 Programme expenses 6,819 – 56,836 170,014 342,505 Depreciation of PPE 2,115 – 54,224 182,304 563,055 Rental 2,496 140 3,480 48,349 147,282 Utilities 2,237 – – 31,141 103,602 Repairs and maintenance 1,506 – 653 13,688 60,916 Cleaning 392 – – 22,754 61,672 Information technology 195 – 58,170 61,023 72,936 Telecommunication 3,119 602 3,324 17,515 99,672 Insurance 1,744 – 13,972 30,477 82,128 Events – – 48,912 54,774 109,494 Temporary staff – – 1,620 1,620 79,414 Professional fees – – 188,063 188,063 224,780 Transport 9,380 73 22,164 59,253 143,077 Books and periodicals – – 225 716 6,525 Printing, postage and stationeries 1,766 161 9,607 20,230 51,258 Annual report – – 20,357 20,357 20,357 Small value assets expensed off 870 – 3,227 6,351 21,992 Office supplies 182 – 9,457 17,698 41,432 Withholding tax – – 2,787 2,787 2,787 Bank charges – – 3,163 3,163 3,163 Bad debt – – 100 100 100 Sundry – – 4,883 7,339 11,289 Total other operating expenditure 45,372 1,686 634,911 1,148,852 2,637,810
TOTAL EXPENDITURE 530,583 42,366 2,664,635 5,525,790 15,083,186
Surplus / (deficit) before share of corporate costs (20,512) 34,805 (1,588,037) (1,495,187) 1,667,302 Share of corporate costs (52,639) (8,006) 1,588,037 1,296,658 –
NET SURPLUS / (DEFICIT) (73,151) 26,799 – (198,529) 1,667,302
The accompanying notes form an integral part of the financial statements.
82 Nurturing Generations DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
(1) Agency for Integrated Care (“AIC”) (2) Ministry of Social and Family Development (“MSF”) (3) National Council of Social Service (“NCSS”) (4) Community Chest (“ComChest”) (5) Tote Board Social Service Fund (“TBSSF”) (6) Property, plant and equipment (“PPE”) (7) Central Provident Fund (“CPF”) (8) Skills Development Levy (“SDL”) (9) Family Service Centre (“FSC”) (10) Senior Activity Centre (“SAC”) (11) Community Resources and Support Engagement Teams (“CREST”) (12) Community Case Management Service (“CCMS”) (13) Senior Group Home (“SGH”) (14) Before and After School Individualised Care (“BASIC”) (15) Social Emotional Learning Programme (“SELP”) (16) Family Resources Centre (“FRC”) (17) Kids Integrated Development Service (“KIDS”) (18) Community Intervention Team (“COMIT”) (19) Safe and Strong Families – Preservation (“SSF-P”) (20) Community Befriending Programme (“CBP”) (21) Transitional Shelter (“TS”)
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 83 STATEMENT OF FINANCIAL POSITION AS AT 31 MARCH 2018
Note 2018 2017 $ $ ASSETS Current assets Cash and cash equivalents 7 14,151,625 13,336,269 Trade and other receivables 8 2,247,190 1,165,174 16,398,815 14,501,443
Non-current assets Property, plant and equipment 9 1,405,575 1,543,997
Total assets 17,804,390 16,045,440
LIABILITIES Current liabilities Trade and other payables 10 2,575,026 1,570,281
Non-current liabilities Deferred capital grants 11 619,619 922,862
Total liabilities 3,194,645 2,493,143
NET ASSETS 14,609,745 13,552,297
FUNDS Unrestricted –– Accumulated fund 157,605 855,231
Designated –– Family Support Fund 258,413 281,622 –– Milk and Pampers Fund 22,920 72,688 –– Childrens’ Nutrition Fund 65,219 – Total unrestricted funds 504,157 1,209,541
Restricted –– Family services 14,037,978 12,068,888 –– Senior services 217,230 183,057 –– Social Emotional Learning Programme (4,504) (4,504) –– Transition Plus (216,403) (142,842) –– Community Silver Trust Matching Grant 12 – – –– Financial assistance to 3 Indian families 1,320 1,540 –– ComCare Fund 24,611 13,415 –– Lee Foundation Financial Assistance 97,540 83,150 –– Straits Times School Pocket Money Fund 77,974 108,110 –– Yellow Ribbon Emergency Fund 45,760 (4,582) –– Inmates’ Families Support Fund (2,000) (2,700) –– YMCA (1) FACES (2) 500 750 –– YMCA Bridging Fund 1,022 804 –– KIDS 0-3 Transitional Assistance Fund – 8,481 –– Capitaland Kids 3,730 2,390 –– Safe and Strong Families – Preservation (89,422) 26,799 –– Transitional Shelter (89,748) – Total restricted funds 14,105,588 12,342,756
TOTAL FUNDS 14,609,745 13,552,297
(1) Young Men’s Christian Association (“YMCA”) (2) Financial Assistance and Capability for Employment Scheme (“FACES”)
The accompanying notes form an integral part of the financial statements.
84 Nurturing Generations STATEMENT OF CHANGES IN FUNDS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
Movement in fund: Net surplus Transfer to Beginning of / (deficit) Disburse Deferred Net End of financial for the ment / Capital movement financial Note year year Donation Receipt utilisation Grant in fund year $ $ $ $ $ $ $ $ 2018 UNRESTRICTED –– Accumulated fund 855,231 (697,626) – – – – – 157,605 –– Designated –– Family Support Fund 13 (a) 281,622 – 12,727 – (35,936) – (23,209) 258,413 –– Milk and Pampers Fund 13 (b) 72,688 – 800 – (50,568) – (49,768) 22,920 –– Childrens’ Nutrition Fund 13 (o) – – 3,000 62,219 – – 65,219 65,219 Total 1,209,541 (697,626) 16,527 62,219 (86,504) – (7,758) 504,157
RESTRICTED Family services Ang Mo Kio FSC 13 (c) 3,659,389 584,841 – – – – – 4,244,230 Cheng San FSC 13 (c) 3,763,278 603,239 – – – – – 4,366,517 Sengkang FSC 13 (c) 3,628,179 480,282 – – – – – 4,108,461 Punggol FSC 13 (c) 1,018,042 300,728 – – – – – 1,318,770 Sub-total 12,068,888 1,969,090 – – – – – 14,037,978
Senior services SAC 26 13 (d) (22,155) (22,331) – – – – – (44,486) SAC 420 13 (d) 35,606 (39,241) – – – – – (3,635) SAC 469 13 (d) (229,166) (77,199) – – – – – (306,365) SAC 182 13 (d) 25,841 8,588 – – – – – 34,429 Cluster Support AMK 13 (e) 226,169 216,400 – – – – – 442,569 Cluster Support SK 13 (e) 229,713 85,037 – – – – – 314,750 Befriending 13 (f) (95,253) (51,203) – – – – – (146,456) CREST 13 (g) (22,055) (19,031) – – – – – (41,086) CREST SK 13 (g) 10,940 (7,946) – – – – – 2,994 CCMS 13 (w) (8,455) (36,379) – – – – – (44,834) SGH 13 (x) 31,872 7,475 – – – – – 39,347 SAC 410 13 (d) – (6,472) – – – – – (6,472) SAC 510 13 (d) – (4,830) – – – – – (4,830) SAC 206A 13 (d) – (11,844) – – – – – (11,844) CBP 13 (ab) – (6,851) – – – – – (6,851) Sub-total 183,057 34,173 – – – – – 217,230
Other services SELP 13 (h) (4,504) – – – – – – (4,504) Transition Plus 13 (i) (142,842) (73,561) – – – – – (216,403) SMRT Fund 13 (l) – – – – – – – – Community Silver Trust Matching Grant 12 and 13 (m) – – – 112,430 (112,430) – – – Programme Development Fund 13 (n) – – – – – – – – Financial Assistance to 3 Indian Families 1,540 – 1,320 – (1,540) – (220) 1,320 ComCare Fund 13 (p) 13,415 – – 26,585 (15,389) – 11,196 24,611 Lee Foundation Financial Assistance 13 (q) 83,150 – – 369,650 (355,260) – 14,390 97,540 Straits Times School Pocket Money Fund 13 (r) 108,110 – – 189,329 (219,465) – (30,136) 77,974 Yellow Ribbon Emergency Fund 13 (s) (4,582) – – 91,182 (40,840) – 50,342 45,760 Inmates’ Families Support Fund 13 (t) (2,700) – – 7,070 (6,370) – 700 (2,000) YMCA FACES 13 (u) 750 – – 4,580 (4,830) – (250) 500 YMCA Bridging Fund 13 (v) 804 – – 2,060 (1,842) – 218 1,022 KIDS 0-3 Transitional Assistance Fund 13 (y) 8,481 – – – (8,481) – (8,481) – Capitaland Kids 13 (z) 2,390 – 5,000 – (3,660) – 1,340 3,730 SSF-P 13 (aa) 26,799 (116,221) – – – – – (89,422) Transitional Shelter 13 (ac) – (89,748) – – – – – (89,748) Sub-total 90,811 (279,530) 6,320 802,886 (770,107) – 39,099 (149,620)
TOTAL FUNDS 13,552,297 1,026,107 22,847 865,105 (856,611) – 31,341 14,609,745
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 85 STATEMENT OF CHANGES IN FUNDS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
Movement in fund: Net surplus Transfer to Beginning of / (deficit) Disburse Deferred Net End of financial for the ment / Capital movement financial Note year year Donation Receipt utilisation Grant in fund year $ $ $ $ $ $ $ $ 2017 UNRESTRICTED –– Accumulated fund 979,525 (124,294) – – – – – 855,231 –– Designated –– Family Support Fund 13 (a) 318,080 – – – (36,458) – (36,458) 281,622 –– Milk and Pampers Fund 13 (b) 89,501 – – – (16,813) – (16,813) 72,688 Total 1,387,106 (124,294) – – (53,271) – (53,271) 1,209,541
RESTRICTED Family services Ang Mo Kio FSC 13 (c) 3,219,099 440,290 – – – – – 3,659,389 Cheng San FSC 13 (c) 3,112,312 650,966 – – – – – 3,763,278 Sengkang FSC 13 (c) 3,266,829 361,350 – – – – – 3,628,179 Punggol FSC 13 (c) 635,559 382,483 – – – – – 1,018,042 Sub-total 10,233,799 1,835,089 – – – – – 12,068,888
Senior services SAC 26 13 (d) (5,622) (16,533) – – – – – (22,155) SAC 420 13 (d) 68,930 (33,324) – – – – – 35,606 SAC 469 13 (d) (163,213) (65,953) – – – – – (229,166) SAC 182 13 (d) – 25,841 – – – – – 25,841 Cluster Support AMK 13 (e) 89,965 136,204 – – – – – 226,169 Cluster Support SK 13 (e) 199,013 30,700 – – – – – 229,713 Befriending 13 (f) (42,873) (52,380) – – – – – (95,253) CREST 13 (g) (12,588) (9,467) – – – – – (22,055) CREST SK 13 (g) – 10,940 – – – – – 10,940 CCMS 13 (w) 9,698 (18,153) – – – – – (8,455) SGH 13 (x) 9,005 22,867 – – – – – 31,872 Sub-total 152,315 30,742 – – – – – 183,057
Other services SELP 13 (h) 3,490 (7,994) – – – – – (4,504) Transition Plus 13 (i) (49,802) (93,040) – – – – – (142,842) SMRT Fund 13 (l) 17,272 – – – – (17,272) (17,272) – Community Silver Trust Matching Grant 12 and 13 (m) 97,678 – – 47,516 (145,194) – (97,678) – Programme Development Fund 13 (n) 28,187 – – – – (28,187) (28,187) – Financial Assistance to 3 Indian Families 4,290 – 1,210 – (3,960) – (2,750) 1,540 ComCare Fund 13 (p) 19,328 – – 20,672 (26,585) – (5,913) 13,415 Lee Foundation Financial Assistance 13 (q) 45,380 – – 304,535 (266,765) – 37,770 83,150 Straits Times School Pocket Money Fund 13 (r) 174,344 – – 234,016 (300,250) – (66,234) 108,110 Yellow Ribbon Emergency Fund 13 (s) (7,070) – – 95,208 (92,720) – 2,488 (4,582) Inmates’ Families Support Fund 13 (t) (2,590) – – 10,160 (10,270) – (110) (2,700) YMCA FACES 13 (u) 360 – – 5,100 (4,710) – 390 750 YMCA Bridging Fund 13 (v) 1,308 – – 1,354 (1,858) – (504) 804 KIDS 0-3 Transitional Assistance Fund 13 (y) 16,716 – 1,000 – (9,235) – (8,235) 8,481 Capitaland Kids 13 (z) – – 5,000 – (2,610) – 2,390 2,390 SSF-P 13 (aa) – 26,799 – – – – – 26,799 Sub-total 348,891 (74,235) 7,210 718,561 (864,157) (45,459) (183,845) 90,811
TOTAL FUNDS 12,122,111 1,667,302 7,210 718,561 (917,428) (45,459) (237,116) 13,552,297
The accompanying notes form an integral part of the financial statements.
86 Nurturing Generations STATEMENT OF CASH FLOWS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
Note 2018 2017 $ $ Cash flows from operating activities Net surplus 1,026,107 1,667,302 Adjustments for: 7 14,151,625 13,336,269 –– Amortisation of deferred capital grants 11 (348,245) (316,922) –– Depreciation of PPE 9 624,959 563,055 –– PPE written off 5,829 4,864 –– Interest income (131,591) (128,329) 1,177,059 1,789,970
Change in working capital: –– Trade and other receivables (1,042,904) (203,315) –– Trade and other payables 1,004,745 (260,384) Net cash generated from operations and provided by operating activities 1,138,900 1,326,271
Cash flows from investing activities Additions to property, plant and equipment (492,366) (486,063) Interest received 92,479 86,706 Net cash used in investing activities (399,887) (399,357)
Cash flows from fund activities Deferred capital grants received 45,002 273,158 Donations received on designated funds 16,527 – Donations received on restricted funds 6,320 7,210 Grants received on designated funds 62,219 – Grants received on restricted funds 802,886 718,561 Utilisation of designated funds (86,504) (53,271) Utilisation of restricted funds (770,107) (864,157) Net cash provided by fund activities 76,343 81,501
Net increase in cash and cash equivalents 815,356 1,008,415
Cash and cash equivalents Beginning of financial year 13,336,269 12,327,854 End of financial year 7 14,151,625 13,336,269
The accompanying notes form an integral part of the financial statements.
AMKFSC Annual Report FY2017 87 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
These notes form an integral part of and should be read in conjunction with the accompanying financial statements.
1 GENERAL INFORMATION AMKFSC Community Services Ltd. (the “Agency”) is incorporated, operates and domiciled in Singapore. The Agency is registered as a charity organisation under Charities Act (Chapter 37) and has been accorded the Institutions of a Public Character (“IPC”) status for the period from 1 October 2015 to 31 March 2018 and renewed for a period of three years, with effect from 1 April 2018 to 31 March 2021. The Unique Entity Number (UEN) is 201229817Z.
The principal activities of the Agency include:
• Casework and counselling, information and referral services for families/individuals in distress and financial aid to needy families • Community and group work • Senior services • Student care • Youth services
The registered office of the Agency is located at Block 223D, Compassvale Walk, #01-673, Singapore 544223 and community services are conducted at the following centres:
1. Ang Mo Kio Family Service Centre 2. Family Services @ Yio Chu Kang 3. Cheng San Family Service Centre 4. Family Services @ Teck Ghee 5. Sengkang Family Service Centre 6. Family Services @ 206B Compassvale Lane 7. Punggol Family Service Centre 8. Senior Activity Centre @ 26 Sin Ming 9. Senior Activity Centre @ 420 Teck Ghee 10. Senior Activity Centre @ 469 Teck Ghee 11. Senior Activity Centre @ 182 Rivervale Crescent 12. Senior Activity Centre @ 206A Punggol Place 13. Senior Activity Centre @ 410 Sin Ming 14. Senior Activity Centre @ 510 Cheng San 15. Senior Activity Centre (Studio Apartment) @ 677B Punggol Drive 16. Senior Group Home @ 182 Rivervale Crescent 17. Ang Mo Kio BASIC Student Care Centre 18. Cheng San BASIC Student Care Centre 19. Sengkang BASIC Student Care Centre 20. Youth Infinity Youthwork Specialist Centre @ Ang Mo Kio 21. NEXUS Family Resource Centre @ Prison Link Centre 22. KIDS 0-3 Centre @ Yio Chu Kang 23. Integrated Service Centre @ Chinatown Point 24. Bakery Hearts kitchen @ Ang Mo Kio Community Centre
88 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
2 SIGNIFICANT ACCOUNTING POLICIES 2.1 Basis of preparation These financial statements have been prepared in accordance with the Financial Reporting Standards in Singapore (“FRSs”) and the related Interpretations of FRS (“INT FRS”) as issued by the Singapore Accounting Standard Council. The Agency is also subject to the provisions of the Singapore Companies Act, Chapter 50 and the Singapore Charities Act, Chapter 37. The financial statements are prepared on a going concern basis under the historical cost convention except as disclosed in the accounting policies below.
The preparation of financial statements in conformity with FRSs requires the Executive Committee to exercise its judgement in the process of applying the Agency’s accounting policies. It also requires the use of certain critical accounting estimates and assumptions. There are no areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the financial statements.
Interpretations and amendments to published standards effective in 2018 On 1 April 2017, the Agency has adopted the new or revised FRSs and Interpretations of FRS (“INT FRS”) that are mandatory for application for the financial year. Changes to the Agency’s accounting policies have been made as required, in accordance with the relevant transitional provisions in the respective FRSs and INT FRS.
The adoption of these new or amended FRSs and INT FRS did not result in substantial changes to the accounting policies of the Agency and had no material effect on the amounts reported for the current or prior financial year.
2.2 Funds In order to ensure observance to limitations and restrictions placed on the use of resources available to the Agency, the financial statements of the Agency are prepared substantively in accordance with the principles of “fund accounting”, under which resources are classified into specific funds to reflect the operating activities specified.
Funds restricted by outside sources are so indicated and are distinguished from unrestricted funds designated for specific purposes, if any, by the Executive Committee. Externally restricted funds may only be utilised in accordance with the purposes established by the source of such funds or through an appeal to redirect its use and are in contrast with unrestricted funds over which the Executive Committee retains full control to use in achieving any of its institutional purposes.
Expenses directly attributable to operating activities are charged to the fund. Common expenses, if any, are allocated to the fund on a reasonable basis, based on a method most suitable to that common expense.
2.3 Fund and reserve management The Executive Committee’s objective is to maintain an optimal balance in the accumulated funds to support the continuity of the activities of the Agency and for future developments of the Agency. The Executive Committee monitors the level of the funds for working capital flexibility.
AMKFSC Annual Report FY2017 89 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
2 SIGNIFICANT ACCOUNTING POLICIES (cont’d) 2.4 Income recognition Income recognition comprises the fair value of the consideration received or receivable for the rendering of services in the ordinary course of the Agency’s activities. Income recognition is presented, net of goods and services tax (“GST”), rebates and discounts.
The Agency recognises income when there is entitlement, the amount of income and related resources expended can be reliably measured, it is probable that the collectability of the related receivables is reasonably assured and when the specific criteria for each of the Agency’s activities are met.
Income is only deferred when: the donor specifies that the grant or donation must only be used in future accounting periods; or the donor has imposed conditions which must be met before the Agency has unconditional entitlement.
(a) Grants and other contributions Grants and other contributions cover a particular expenditure or programme are accounted for as incoming resources upon receipt of notification of the grant and or contribution award, which normally coincides with the year when the related expenses, for which the grant and or contribution is intended to cover, are incurred. The corresponding asset (grants receivables account) is also recognised then.
Government grants and other contributions from non-government organisations for the purchase of depreciable property, plant and equipment or capital projects are taken to the funds set up for those specific purposes at initial recognition. They are taken to the deferred capital grants account upon the utilisation of the grants and contributions for purchase of property, plant and equipment which are capitalised, or to the income and expenditure statement for purchase of property, plant and equipment which are written off in the year of purchase.
Deferred capital grants are recognised in the income and expenditure statement over the period necessary to match the depreciation, write-off and/or impairment loss of the property, plant and equipment.
Under the conditions of grant received from the respective government organisations, over or under funding are refundable to or from the respective government organisations.
(b) Programme fees Programme fees are recognised on an accrual basis when the services are rendered.
(c) Donation and sponsorship Donation and sponsorship are recognised upon receipt, except for donations received for specific purposes which are credited directly to the specific or designated funds or treated as deferred income until the related costs they are intended to compensate are incurred. Donations-in-kind are recognised when the fair value of the assets received can be reasonably ascertained.
(d) Interest income Interest income on bank current accounts and fixed deposits placed with banks are recognised on a time-proportion basis using the effective interest method.
(e) Other income Other income is recognised at the point of entitlement of income.
90 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
2 SIGNIFICANT ACCOUNTING POLICIES (cont’d) 2.5 Gift in kind A gift in kind is included in the statement of financial activities based on an estimate of the fair value at the date of the receipt of the gift of the non-monetary asset or the grant of a right to the monetary asset. The gift is recognised if the amount of the gift can be measured reliably and there is no uncertainty that it will be received.
2.6 Property, plant and equipment (a) Measurement Property, plant and equipment are initially recognised at cost and subsequently carried at cost less accumulated depreciation and accumulated impairment losses.
The cost of an item of property, plant and equipment initially recognised includes its purchase price and any cost that is directly attributable to bringing the asset to the location and condition necessary for it to be capable of operating in the manner intended by management.
(b) Depreciation Depreciation on property, plant and equipment is calculated using the straight-line method to allocate their depreciable amounts over their estimated useful lives as follows:
Useful lives Furniture and fittings 5 years Information technology equipment 5 years Office equipment 5 years Renovation 5 years
Renovation in progress is not depreciated.
The residual values, estimated useful lives and depreciation method of property, plant and equipment are reviewed, and adjusted as appropriate, at each balance sheet date. The effects of any revision are recognised in the statement of financial activities when the changes arise.
Fully depreciated property, plant and equipment still in use are retained in the financial statements.
(c) Subsequent expenditure Subsequent expenditure relating to property, plant and equipment that has already been recognised is added to the carrying amount of the asset only when it is probable that future economic benefits associated with the item will flow to the entity and the cost of the item can be measured reliably. All other repair and maintenance expenses are recognised in the statement of financial activities when incurred.
(d) Disposal On disposal of an item of property, plant and equipment, the difference between the disposal proceeds and its carrying amount is recognised in the statement of financial activities within other operating expenditure.
2.7 Contingencies Contingent liabilities are not recognised in the financial statements. They are disclosed unless the possibility of an outflow of resources embodying economic benefits is remote. A contingent asset is not recognised in the financial statements but disclosed when an inflow of economic benefit is probable.
AMKFSC Annual Report FY2017 91 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
2 SIGNIFICANT ACCOUNTING POLICIES (cont’d) 2.8 Impairment of non-financial assets Property, plant and equipment are tested for impairment whenever there is any objective evidence or indication that these assets may be impaired.
For the purpose of impairment testing, the recoverable amount (i.e. the higher of the fair value less cost to sell and the value-in-use) is determined on an individual asset basis unless the asset does not generate cash inflows that are largely independent of those from other assets. If this is the case, the recoverable amount is determined for the cash-generating units (“CGU”) to which the asset belongs.
If the recoverable amount of the asset (or CGU) is estimated to be less than its carrying amount, the carrying amount of the asset (or CGU) is reduced to its recoverable amount.
The difference between the carrying amount and recoverable amount is recognised as an impairment loss in the statement of financial activities, unless the asset is carried at revalued amount, in which case, such impairment loss is treated as a revaluation decrease.
An impairment loss for an asset is reversed only if, there has been a change in the estimates used to determine the assets’ recoverable amount since the last impairment loss was recognised. The carrying amount of this asset is increased to its revised recoverable amount, provided that this amount does not exceed the carrying amount that would have been determined (net of any accumulated amortisation or depreciation) had no impairment loss been recognised for the asset in prior years.
A reversal of impairment loss for an asset is recognised in the statement of financial activities, unless the asset is carried at revalued amount, in which case, such reversal is treated as a revaluation increase. However, to the extent that an impairment loss on the same revalued asset was previously recognised as an expense, a reversal of that impairment is also recognised in the statement of financial activities.
2.9 Financial assets (a) Classification The Agency classifies its financial assets in the following categories: at fair value through profit or loss, loans and receivables, held-to-maturity and available-for-sale. The classification depends on the nature of the asset and the purpose for which the assets were acquired. Management determines the classification of its financial assets at the initial recognition and in the case of assets classified as held-to-maturity, re-evaluates this designation at each balance sheet date.
At the end of financial year, the Agency does not hold any of the financial assets except for loans and receivables.
Loans and receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They are presented as current assets, except for those expected to be realised later than 12 months after the balance sheet date which are presented as non-current assets. Loans and receivables are presented as “Trade and other receivables” (Note 8) and “Cash and cash equivalents” (Note 7) on the end of the financial year.
92 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
2 SIGNIFICANT ACCOUNTING POLICIES (cont’d) 2.9 Financial assets (cont’d) (b) Recognition and de-recognition Regular way purchases and sales of financial assets are recognised on trade date – the date on which the Agency commits to purchase or sell the asset.
Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired or have been transferred and the Agency has transferred substantially all risks and rewards of ownership. On disposal of a financial asset, the difference between the carrying amount and the sale proceeds is recognised in the statement of financial activities. Any amount previously recognised in other comprehensive income relating to that asset is reclassified to the statement of financial activities.
(c) Initial measurement Financial assets are initially recognised at fair value plus transaction costs.
(d) Subsequent measurement Loans and receivables are subsequently carried at amortised cost using the effective interest method.
Interest income on financial assets is recognised separately in the statement of financial activities.
(e) Impairment The Agency assesses at each balance sheet date whether there is objective evidence that a financial asset or a group of financial assets is impaired and recognises an allowance for impairment when such evidence exists.
Loans and receivables Significant financial difficulties of the debtor, probability that the debtor will enter bankruptcy and default or significant delay in payments are objective evidence that these financial assets are impaired.
The carrying amount of these assets is reduced through the use of an impairment allowance account which is calculated as the difference between the carrying amount and the present value of estimated future cash flows, discounted at the original effective interest rate. When the asset becomes uncollectible, it is written off against the allowance account. Subsequent recoveries of amounts previously written off are recognised against the same line item in the statement of financial activities.
The impairment allowance is reduced through the statement of financial activities in a subsequent period when the amount of impairment loss decreases and the related decrease can be objectively measured. The carrying amount of the asset previously impaired is increased to the extent that the new carrying amount does not exceed the amortised cost had no impairment been recognised in prior periods.
2.10 Offsetting of financial instruments Financial assets and liabilities are offset and the net amount reported at the end of the financial year when there is a legally enforceable right to offset and there is an intention to settle on a net basis or realise the asset and settle the liability simultaneously.
AMKFSC Annual Report FY2017 93 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
2 SIGNIFICANT ACCOUNTING POLICIES (cont’d) 2.11 Trade and other payables Trade and other payables represent liabilities for goods and services provided to the Agency prior to the end of the financial year/period which are unpaid. They are classified as current liabilities if payment is due within one year or less (or in the normal operating cycle of the business if longer). Otherwise, they are presented as non-current liabilities.
Trade and other payables are initially recognised at fair value, and subsequently carried at amortised cost using the effective interest method.
2.12 Fair value estimation of financial assets and liabilities The fair values of current financial assets and liabilities carried at amortised cost approximate their carrying amounts.
2.13 Leases When the Agency is the lessee: The Agency leases premises and equipment from non-related parties under operating leases.
Lessee – Operating lease Lease where substantially all risks and rewards incidental to ownership are retained by the lessors are classified as operating leases. Payments made under operating leases (net of any incentives received from the lessors) are recognised in the statement of financial activities on a straight-line basis over the period of the lease.
Contingent rents are recognised as an expense in the statement of financial activities when incurred.
2.14 Income taxes As a charity, the Agency is exempt from income tax on income and gains under the Income Tax Act, Chapter 134 to the extent that these are applied to its charitable objects.
2.15 Provisions for other liabilities and charges Provisions for other liabilities and charges are recognised when the Agency has a present legal or constructive obligation as a result of past events, it is more likely than not that an outflow of resources will be required to settle the obligation and the amount has been reliably estimated. Provisions are not recognised for future operating leases.
2.16 Employee compensation Employee benefits are recognised as an expense, unless the cost qualifies to be capitalised as an asset.
(a) Defined contribution plans Defined contribution plans are post-employment benefit plans under which the Agency pays fixed contributions into separate entities such as the Central Provident Fund (“CPF”) on a mandatory, contractual or voluntary basis. The Agency has no further payment obligations once the contributions have been paid.
(b) Employee leave entitlement Employee entitlements to annual leave are recognised when they accrue to employees. A provision is made for the estimated liability for annual leave as a result of services rendered by employees up to the balance sheet date.
(c) Bonus plan/annual variable component The Agency recognises a liability and an expense for bonuses based on the approval from the Executive Committee. The Agency recognises a provision when contractually obliged to pay or when there is a past practice that has created a constructive obligation to pay.
94 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
2 SIGNIFICANT ACCOUNTING POLICIES (cont’d) 2.17 Currency translation Items included in the financial statements of the Agency are measured using the currency of the primary economic environment in which the Agency operates (“functional currency”). The financial statements are presented in Singapore Dollar, which is the functional currency of the Agency.
Transactions in a currency other than the functional currency (“foreign currency”) are translated into functional currency using the exchange rates at the dates of the transactions. Currency translation differences resulting from the settlement of such transactions and from the translation of monetary assets and liabilities denominated in foreign currencies at the closing rates at the balance sheet date are recognised in the statement of financial activities. All other foreign exchange gains and losses impacting income or expenditure are presented in the statement of financial activities within other operating expenditure, (if any).
2.18 Cash and cash equivalents For the purpose of presentation in the statement of cash flows, cash and cash equivalents include cash on hand and deposits with financial institutions which are subject to an insignificant risk of change in value, net of bank overdrafts. Bank overdrafts (if any) are presented as current borrowings at the end of the financial year.
3 DONATION 2018 2017 $ $ Statement of Financial Activities Tax deductible (Note 6) –– Unrestricted 338,717 179,087 Non-tax deductible 12,301 39,730 351,018 218,817 Statement of Changes in Funds Tax deductible (Note 6) –– Designated 16,527 – –– Restricted 6,320 7,210 Non-tax deductible – – 22,847 7,210 Total 373,865 226,027 Included in the donations are the following amounts raised for the Intermediate and Long Term Care (“ILTC”) programmes which are eligible for the Community Silver Trust (“CST”) Matching Grant:
2018 2017 $ $ Tax deductible 164,754 89,506 Non-tax deductible 106,086 22,925 270,840 112,431
AMKFSC Annual Report FY2017 95 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
4 OTHER INCOME 2018 2017 $ $ (Restated) Straits Times School Pocket Money Fund administration income 5,862 – Outings and administrative fees for BASIC 26,671 10,665 Care and Share Matching Grant 393,667 549,892 Other 43,080 20,150 469,280 580,707
5 EXPENDITURE ON MANPOWER 2018 2017 $ $ (Restated) Salaries and bonuses 11,885,725 10,683,791 Employer’s contribution to CPF/SDL 1,941,641 1,761,585 13,827,366 12,445,376
6 INCOME TAX AND TAX-EXEMPT RECEIPTS Tax deductible receipts issued by the Agency for donations received during the year, pursuant to its Institution of a Public Character (“IPC”) status, are recorded as follows:
2018 2017 $ $ Unrestricted Funds –– Income –– Donations (Note 3) 338,717 179,087
Designated Funds –– Family Support Fund 12,727 – –– Milk and Pampers Fund 800 – –– Childrens’ Nutrition Fund 3,000 – 16,527 – Restricted Funds –– Financial assistance to 3 Indian families 1,320 1,210 –– KIDS 0-3 Transitional Assistance Fund – 1,000 –– Capitaland Kids 5,000 5,000 6,320 7,210 361,564 186,297
The Agency has renewed its Institution of a Public Character status for a period of three years, with effect from 1 April 2018 and is permitted to issue tax-deductible receipts for qualifying donations made to the Agency. For the financial year ended 31 March 2018, qualifying donations are granted 2.5 times tax deduction. For the financial year ended 31 March 2017, qualifying donors are granted 2.5 times tax deduction from 1 April 2016 to 31 March 2017.
96 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
7 CASH AND CASH EQUIVALENTS 2018 2017 $ $ Cash on hand 29,500 29,000 Cash at banks 7,079,068 3,280,269 Short-term bank deposits 7,043,057 10,027,000 14,151,625 13,336,269
Short-term bank deposits bear interest rates ranging from 0.35% to 1.25% (2017: 0.35% to 1.39%) per annum with tenures of between six to 12 months.
For the purpose of presenting the statement of cash flows, cash and cash equivalents include short-term bank deposits with an average maturity of more than three months, if any, as there is no significant cost or penalty in converting the short-term bank deposits into liquid cash before maturity.
8 TRADE AND OTHER RECEIVABLES 2018 2017 $ $ Trade receivables – non-related parties 1,607,518 1,031,183 Other receivables – non-related parties 548,675 109,017 Deposits 72,309 16,843 Prepayments 18,688 8,131 2,247,190 1,165,174
AMKFSC Annual Report FY2017 97 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
9 PROPERTY, PLANT AND EQUIPMENT Information Furniture and technology Office fittings equipment equipment Renovation Total $ $ $ $ $ 31 March 2018 Cost Beginning of financial year 295,855 588,662 425,377 1,957,919 3,267,813 Transfer – – – – – Additions 21,608 172,048 82,732 215,978 492,366 Written off – (123,797) – – (123,797) End of financial year 317,463 636,913 508,109 2,173,897 3,636,382
Accumulated depreciation Beginning of financial year 164,232 300,667 194,617 1,064,300 1,723,816 Transfer – – – – – Depreciation charge 54,135 118,193 87,811 364,820 624,959 Written off – (117,968) – – (117,968) End of financial year 218,367 300,892 282,428 1,429,120 2,230,807
Net book value End of financial year 99,096 336,021 225,681 744,777 1,405,575
31 March 2017 Cost Beginning of financial year 251,936 495,292 331,046 1,720,459 2,798,733 Transfer (1,123) (8,633) 9,756 – – Additions 47,117 102,003 84,575 252,368 486,063 Written off (2,075) – – (14,908) (16,983) End of financial year 295,855 588,662 425,377 1,957,919 3,267,813
Accumulated depreciation Beginning of financial year 117,793 198,618 111,727 744,742 1,172,880 Transfer (2,270) (2,819) 5,089 – – Depreciation charge 50,178 104,868 77,801 330,208 563,055 Written off (1,469) – – (10,650) (12,119) End of financial year 164,232 300,667 194,617 1,064,300 1,723,816
Net book value End of financial year 131,623 287,995 230,760 893,619 1,543,997
98 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
10 TRADE AND OTHER PAYABLES 2018 2017 $ $ Trade payables – non-related parties 195,076 133,386 Other payables – non-related parties 42,730 30,595
Refundable deposits –– Parents under BASIC programme 10,800 13,870
Fees received in advance 181,811 15,565
Accruals for: –– Annual variable component 703,114 636,984 –– Employee leave entitlement 383,624 341,178 –– Other operating expenditure 1,057,871 398,703 2,575,026 1,570,281
11 DEFERRED CAPITAL GRANTS Family services Senior services Other services Total $ $ $ $ 31 March 2018 Cost Beginning of financial year 1,107,942 294,327 556,749 1,959,018
Transfer from –– Programme Development Fund – – – – –– SMRT Fund – – – – –– Capital Asset Fund – – – – Received during the year – 31,056 13,946 45,002 End of financial year 1,107,942 325,383 570,695 2,004,020
Accumulated amortisation Beginning of financial year 662,920 213,341 159,895 1,036,156 Amortisation charge 204,576 29,531 114,138 348,245 End of financial year 867,496 242,872 274,033 1,384,401
Net carrying amount End of financial year 240,446 82,511 296,662 619,619
AMKFSC Annual Report FY2017 99 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
11 DEFERRED CAPITAL GRANTS (cont’d) Family services Senior services Other services Total $ $ $ $ 31 March 2017 Cost Beginning of financial year 916,892 252,562 470,947 1,640,401
Transfer from –– Programme Development Fund – – 28,187 28,187 –– SMRT Fund 16,050 – 1,222 17,272 –– Capital Asset Fund – (2,675) 2,675 – Received during the year 175,000 44,440 53,718 273,158 End of financial year 1,107,942 294,327 556,749 1,959,018
Accumulated amortisation Beginning of financial year 472,203 188,997 58,034 719,234 Amortisation charge 190,717 24,344 101,861 316,922 End of financial year 662,920 213,341 159,895 1,036,156
Net carrying amount End of financial year 445,022 80,986 396,854 922,862 The amounts represent grants received from government for the cyclical retrofitting and renovation of various premises occupied by the Agency and purchase of property, plant and equipment. The unamortised balance as at the date of the statement of the financial position substantially represents sums payable to the grantor should the Agency fail to fulfil the obligations stipulated under the grant agreements.
The deferred funds are recognised in the statement of financial activities over the stipulated periods which coincide with the useful lives of property, plant and equipment.
12 COMMUNITY SILVER TRUST MATCHING GRANT The Community Silver Trust Matching Grant is a dollar-for-dollar donation matching grant provided by the Government to enhance the services of voluntary welfare organisations in the Intermediate and Long-term Care (“ILTC”) sector.
2018 2017 $ $ Beginning balance – 97,678 Grant received 112,430 47,516 Grant disbursed / utilised –– Salaries and bonuses (112,430) (145,194) – –
100 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
13 FUNDS (a) The Family Support Fund is set up to assist beneficiaries who face financial difficulties and require assistance to meet basic needs. The Executive Committee approves a transfer of accumulated reserves to the fund to ensure sufficient fund is maintained to meet its objectives.
(b) The Milk and Pampers Fund is set up to provide the milk formula needs of infants and toddlers from disadvantaged families. The fund comprises of donations from corporations and individuals.
(c) The FSC programme is supported by the Ministry of Social and Family Development. The FSC provides casework and counselling services, information and referral and organises community support programmes.
(d) The SAC programme is supported by the Ministry of Social and Family Development. SAC is a drop-in centre for needy and vulnerable seniors where they can take part in programmes and activities such as art and craft, singing, exercise sessions and outings.
(e) The SAC (Cluster Support) programme provides social support to vulnerable seniors through monitoring, case management and counselling services as well as co-ordinates community based care and support services.
(f) The Befriending programme manages a team of volunteers to make home visits, provide telephone befriending calls, organise outings, run errands, distribute rations and provide appropriate services for seniors.
(g) The CREST programme provides community safety network for people with dementia and depression, and caregivers who need additional support for their loved ones.
(h) The SELP helps students to acquire skills to recognise and manage emotions, develop care and concern for others, establish positive relationships, and handle challenging situations effectively.
(i) The Transition Plus programme supports families living in Interim Rental Housing, a scheme which helps low- income families with short-term accommodation needs while they seek longer-term housing.
(j) The Capital Assets Fund facilitates the Agency to retrofit, renovate and equip its various premises.
(k) The ICM Start-up Fund equips the Agency with the means to implement the ICM pilot programme.
(l) The SMRT Fund consists of donations from SMRT Corporation Ltd and SMRT Silver Tribute fund to support specific programmes of the Agency.
(m) The Community Silver Trust Matching Grant is provided by the Government to enhance services of the Agency in the intermediate and long-term care sector.
(n) The Programme Development Fund enhances capabilities of the Agency in its service delivery.
(o) The Children Nutrition Fund seeks to support families in meeting their children’s needs through providing nutritious food, psychoeducation and individualised casework.
(p) The ComCare Fund provides social assistance for low-income families and individuals.
(q) The Lee Foundation provides social assistance for low-income families and individuals.
(r) The Straits Times School Pocket Money Fund provides pocket money to children from low-income families to help them through school.
(s) The Yellow Ribbon Emergency Fund provides short-term financial assistance to inmates upon their release to assist them through the initial transition period.
(t) The Inmates’ Families Support Fund supports and improves the welfare of inmates’ families while their loved ones are imprisoned. The families receive food and book vouchers through case workers.
AMKFSC Annual Report FY2017 101 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
13 FUNDS (cont’d) (u) The YMCA FACES provides assistance in the form of food and transport vouchers to help families who need immediate and short-term help.
(v) The YMCA Bridging Fund provides immediate assistance for a walk-in client facing an emergency situation.
(w) The CCMS supports seniors who are frail and have multiple social care needs, to age within the comfort of their homes and communities.
(x) The SGH brings vulnerable seniors with some physical impairments together in a cluster of rental units. SGH provides them with daily living assistance through coordination of social and care services.
(y) The KIDS 0-3 Transitional Fund provides short-term financial assistance to beneficiaries of the programme to meet basic needs.
(z) The Capitaland Kids programme provides long term financial support for promising underprivileged children beyond their primary school education.
(aa) The Safe and Strong Families – Preservation provides time limited, intensive support to help parents overcome challenges in providing a safe and nurturing environment for their children.
(ab) The Community Befriending Programme provides structured befriending services and psycho-social support through volunteers in the community for home care patients, vulnerable and/or socially isolated elderly and their caregivers.
(ac) The Transitional Shelter Programme provides temporary accommodation to homeless families and individuals who have exhausted other means of accomodation and address their complex housing and social needs.
14 COMMITMENTS (a) Capital commitments Capital expenditure contracted for at the end of the financial year but not recognised in the financial statements is as follows:
2018 2017 $ $ Property, plant and equipment 29,920 1,618
(b) Operating lease commitments – where the Agency is the lessee The Agency leases certain premises and equipment from non-related parties. The leases have varying terms, escalation clauses and renewal rights.
The future minimum lease payables under non-cancellable operating leases contracted for at the end of financial year but not recognised as liabilities, are as follows:
2018 2017 $ $ Within one year 134,116 28,000 After one year within five years 237,165 19,627 371,281 47,627
102 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
15 RESERVES MANAGEMENT The purpose of reserves is to ensure financial sustainability to meet the Agency’s objectives. To that end, the Agency aims to keep its reserves at a level below two years of its annual expenditure. The Executive Committee reviews the reserves policy periodically to ensure the adequacy of the reserves.
There were no changes in the Executive Committee’s approach to reserves management during the year.
The Agency’s reserve position at the end of the financial year is as follows:
2018 2017 $ $ FUNDS Accumulated fund 157,605 855,231 Designated –– Family Support Fund 258,413 281,622 –– Milk and Pampers Fund 22,920 72,688 –– Childrens’ Nutrition Fund 65,219 – Total unrestricted fund 504,157 1,209,541
Restricted fund 14,105,588 12,342,756 Total fund 14,609,745 13,552,297
Annual expenditure 16,835,769 15,083,186 Reserves Ratio 0.87 0.90
16 FINANCIAL RISK MANAGEMENT The Agency’s activities expose it to market risk (including currency risk, price risk and interest rate risk), credit risk and liquidity risk. The Agency’s overall risk management strategy seeks to minimise any adverse effects from the unpredictability of financial markets on the Agency’s financial performance. It is, and has been throughout the year, the Agency’s policy that no trading in derivative financial instruments shall be undertaken.
The Executive Committee is responsible for setting the objectives and underlying principles of financial risk management for the Agency. This includes establishing detailed policies such as risk identification and measurement and exposure limits. Financial risk management is carried out by finance personnel.
(a) Market risk (i) Currency risk The Agency is not exposed to currency risk as it has no significant transactions denominated in foreign currencies.
(ii) Price risk The Agency is not exposed to equity price risk as it does not hold significant equity financial assets.
(iii) Interest rate risk The Agency periodically reviews its assets and liabilities and monitors interest rate fluctuations to ensure that the exposure to interest rate risk is within acceptable levels.
AMKFSC Annual Report FY2017 103 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
16 FINANCIAL RISK MANAGEMENT (cont’d) (b) Credit risk Credit risk refers to the risk that counterparty will default on its contractual obligations resulting in financial loss to the Agency. The major classes of financial assets of the Agency are bank deposits and trade receivables. For trade receivables, the Agency has a credit policy in place and the exposure to credit risk is monitored on an on-going basis. For other financial assets, the Agency adopts the policy of dealing only with financial institutions and other counterparties with high credit ratings.
As the Agency does not hold any collateral, the maximum exposure to credit risk for each class of financial assets is the carrying amount of that class of financial instruments presented at the end of the financial year.
The trade receivables of the Agency includes funding receivables from organisations with minimal credit risk exposure and receivables enrolled under the BASIC programme which are supported by various financial assistance funds managed by the Agency that are set up to support vulnerable and low-income individuals and families.
At the financial year ended 31 March 2018, the trade receivables of the Agency comprise 3 (2017: 4) debtors that individually represented at least 5% of total trade receivables.
The credit risk for trade receivables based on the information provided to key management is as follows:
2018 2017 $ $ Government agencies 1,459,202 1,017,535 Non-government agencies 142,146 6,050 Individuals 6,170 7,598 1,607,518 1,031,183
(i) Financial assets that are neither past due nor impaired Bank deposits that are neither past due nor impaired are mainly deposits with banks with high credit-ratings assigned by international credit-rating agencies. Trade receivables that are neither past due nor impaired are substantially agencies and/or organisations with a good collection track record with the Agency.
(ii) Financial assets that are past due and/or impaired There is no other class of financial assets that is past due and/or impaired except for trade receivables.
The age analysis of trade receivables past due but not impaired is as follows:
2018 2017 $ $ Past due < 30 days 36,363 38,688 Past due 31 to 60 days 21,280 1,892 Past due 61 to 90 days 1,685 375 Past due > 90 days 10,626 1,444 69,954 42,399
Allowance for impairment of trade and other receivables arise from customers that are either in financial difficulties and/or have history of default or significant delay in payments which management is of the opinion that payments are not forthcoming as at the end of financial year. In the event that payment is not collectible, the receivables will be recommended for write off. During the financial year, the Agency wrote off $Nil (2017: $100) of its receivables.
104 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
16 FINANCIAL RISK MANAGEMENT (cont’d) (c) Liquidity risk Prudent liquidity risk management includes maintaining sufficient cash and the availability of funding from public donors. At the end of the financial year, assets held by the Agency for managing liquidity risk included cash and cash equivalents as disclosed in Note 7.
The Executive Committee monitors rolling forecasts of the Agency’s liquidity reserve (comprising grants and funding from various government agencies) and cash and cash equivalents (Note 7) on the basis of expected cash flow. This is adequately carried out in accordance with the practice and limit set by the Agency.
At the financial year ended 31 March 2017 and 2018, the non-derivative financial liabilities of the Agency are due within 12 months. Balance due within 12 months equal their carrying balances as the impact of discounting is not significant.
(d) Fair value measurement At the financial year ended 31 March 2017 and 2018, the carrying amounts of financial assets and liabilities of the Agency approximate their respective fair values.
(e) Financial instruments by category The carrying amount of the different categories of financial instruments is as follows:
2018 2017 $ $ Loans and receivables 16,380,127 14,493,312 Financial liabilities at amortised cost 2,393,215 1,554,716
17 RELATED PARTY TRANSACTIONS (a) No transaction took place between the Agency and related parties other than those information disclosed elsewhere in the financial statements.
If a member of the Board of Directors is directly or indirectly interested in any contract, proposed contract, or other matter and is present at a meeting of the Agency or of the Board of Directors or any sub-committee thereof, at which point the contract or other matter is the subject of consideration, the member shall, at the meeting and as soon as practicable after it commences, discloses the fact, and shall not thereafter be present during the consideration or discussion of, and shall not vote on, any question with respect to that contract or other matter.
(b) Compensation of the three highest paid staff was as follows:
2018 2017 $ $ Salaries and bonuses 525,995 501,293 Employer’s contribution to defined contribution plans including Central Provident Fund 59,044 52,023 585,039 553,316
Remuneration bands of three highest paid staff: $200,001 to $250,000 1 1 $150,001 to $200,000 2 2
AMKFSC Annual Report FY2017 105 NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
17 RELATED PARTY TRANSACTIONS (b) Compensation of the three highest paid staff was as follows: (cont’d)
Key management comprises the Chief Executive Officer and Directors, with the mandate to plan, manage and control the activities of the Agency, directly or indirectly.
The Board of Directors are volunteers and neither they nor any immediate member of their families received any compensation or remuneration from the Agency during the financial year ended 31 March 2018.
The Executive Committee assists the Board of Directors in carrying out its fiduciary duties and is entrusted with the oversight of the Agency’s operations in line with the strategic objectives set by the Board of Directors.
18 RECLASSIFICATION OF PRIOR YEAR PRESENTATION Certain reclassifications have been made to the prior year’s financial statements to enhance comparability with current year’s financial statements. In the financial year ended 31 March 2018, the Agency has reclassified the following line items in the statement of financial activities:
– Reclassified Government Paid Leave Scheme and Salary Support Scheme from the line item of expenditure on manpower to Government Wage Support Scheme.
– Reclassified Professional Conversion Program Scheme from the line item of other income to Government Wage Support Scheme.
Following the reclassifications, the Agency has grouped the Wage Credit Scheme, Special Employment Credit and Temporary Employment Credit as Government Wage Support Scheme.
As previously After reported reclassification Difference $ $ $ 2017 INCOME Government Wage Support Scheme 291,679 798,827 507,148 Other income 796,380 580,707 (215,673)
EXPENDITURE Expenditure on manpower 12,153,901 12,445,376 (291,475)
106 Nurturing Generations NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2018
19 NEW OR REVISED ACCOUNTING STANDARDS AND INTERPRETATIONS Certain new standards, amendments and interpretations to existing standards have been published and are mandatory for the Agency’s accounting periods beginning on or after 1 April 2018 or later periods and which the Agency has not earlier adopted. These new standards are not expected to have material impact on the financial statements of the Agency in the period of their initial adoption except the following:
• FRS 116 Leases (effective for annual periods beginning on or after 1 January 2019)
FRS 116 will result in almost all leases being recognised on the statement of financial position, as the distinction between operating and finance leases is removed. Under the new standard, an asset (the right to use the leased item) and a financial liability to pay rentals are recognised. The only exceptions are short-term and low-value leases. The accounting for lessors will not change significantly.
The standard will affect primarily the accounting for the Agency’s operating leases. As at the statement of financial position date, the Agency has non-cancellable operating lease commitments of $371,281 (Note 14(b)). However, the Agency has yet to determine to what extent these commitments will result in the recognition of an asset and a liability for future payments and how this will affect the Agency’s financial activities and classification of cash flows.
Some of the commitments may be covered by the exception for short-term and low-value leases and some commitments may relate to arrangements that will not qualify as leases under FRS 116.
20 AUTHORISATION OF FINANCIAL STATEMENTS These financial statements were authorised for issue in accordance with a resolution of the Board of Directors of AMKFSC Community Services Ltd. on 20 July 2018.
AMKFSC Annual Report FY2017 107 CORPORATE EVALUATION CHECKLIST
S/N Description Code ID Response (Drop List) Board Governance 1 Induction and orientation are provided to incoming Board members on joining the Board. 1.1.2 Complied Are there Board members holding staff appointments? No (Skip items 2 and 3 if “No”) 2 Staff does not chair the Board and does not comprise more than one-third of the Board. 1.1.3 o Complied o Not Complied 3 There are written job descriptions for their executive functions and operational duties 1.1.5 o Complied which are distinct from their Board roles. o Not Complied 4 There is a maximum limit of four consecutive years for the Treasurer position (or 1.1.7 Complied equivalent, e.g. Finance Committee Chairman or person on Board responsible for overseeing the finances of the charity).
Should the charity not have an appointed Board member, it will be taken that the Chairman oversees the finances. 5 All Board members submit themselves for re-nomination and re-appointment, at least 1.1.8 Complied once every three years. 6 The Board conducts regular self-evaluation to assess its performance and effectiveness 1.1.12 Complied once per term or every three years, whichever is shorter. Are there Board member(s) who have served for more than 10 consecutive years? (Skip No item 7 if “No”) 7 The charity discloses in its annual report the reasons for retaining Board member(s) 1.1.13 o Complied who have served for more than 10 consecutive years. o Not Complied 8 There are documented terms of reference for the Board and each of its Board 1.2.1 Complied committees. Conflict of Interest 9 There are documented procedures for Board members and staff to declare actual or 2.1 Complied potential conflicts of interest to the Board at the earliest opportunity. 10 Board members do not vote or participate in decision-making on matters where they 2.4 Complied have a conflict of interest. Strategic Planning 11 The Board periodically reviews and approves the strategic plan for the charity to ensure 3.2.2 Complied that the activities are in line with its objectives. 12 There is a documented plan to develop the capacity and capability of the charity and 3.2.4 Complied the Board monitors the progress of this plan. Human Resource and Volunteer Management 13 The Board approves documented human resource policies for staff. 5.1 Complied 14 There is a documented Code of Conduct for Board members, staff and volunteers (where 5.3 Complied applicable) which is approved by the Board. 15 There are processes for regular supervision, appraisal and professional development of 5.5 Complied staff. Are there volunteers serving in the charity? Yes (Skip item 16 if “No”) 16 There are volunteer management policies in place for volunteers. 5.7 Complied Financial Management and Internal Controls 17 There is a documented policy to seek Board's approval for any loans, donations, grants 6.1.1 Complied or financial assistance provided by the charity which are not part of its core charitable programmes. 18 The Board ensures internal controls for financial matters in key areas are in place with 6.1.2 Complied documented procedures.
108 Nurturing Generations CORPORATE EVALUATION CHECKLIST
S/N Description Code ID Response (Drop List) 19 The Board ensures reviews on the charity's internal controls, processes, key 6.1.3 Complied programmes and events are regularly conducted. 20 The Board ensures that there is a process to identify, regularly monitor and review the 6.1.4 Complied charity's key risks 21 The Board approves an annual budget for the charity's plans and regularly monitors its 6.2.1 Complied expenditure. Does the charity invest its reserves, including fixed deposits? Yes (Skip item 22 if “No”) 22 The charity has a documented investment policy approved by the Board 6.4.3 Complied Fundraising Practices Did the charity receive cash donations (solicited or unsolicited) during the year? Yes (Skip item 23 if “No") 23 All collections received (solicited or unsolicited) are properly accounted for and 7.2.2 Complied promptly deposited by the charity Did the charity receive donations-in-kind during the year? Yes (Skip item 24 if “No”) 24 All donations-in-kind received are properly recorded and accounted for by the charity. 7.2.3 Complied Disclosure and Transparency 25 The charity discloses in its annual report: 8.2 Complied i) Number of Board meetings in the year; and ii) Individual Board member’s attendance. Are Board members remunerated for their Board services? No (Skip items 26 and 27 if “No”) 26 No Board member is involved in setting his or her own remuneration. 2.2 o Complied o Not Complied 27 The charity discloses the exact remuneration and benefits received by each Board 8.3 o Complied member in its annual report. o Not Complied OR The charity discloses that no Board members are remunerated. Does the charity employ paid staff? Yes (Skip items 28, 29 and 30 if "No") 28 No staff is involved in setting his or her own remuneration. 2.2 Complied 29 The charity discloses in its annual report: 8.4 Complied i) The total annual remuneration (including any remuneration received in its subsidiaries), for each of its three highest paid staff, who each receives remuneration exceeding $100,000, in bands of $100,000; and ii) If any of the three highest paid staff also serves on the Board of the charity. OR The charity discloses that none of its staff receives more than $100,000 in annual remuneration each. 30 The charity discloses the number of paid staff who are close members of the family 8.5 Complied of the Executive Head or Board members, who each receives remuneration exceeding $50,000 during the year, in bands of $100,000. OR The charity discloses that there is no paid staff who are close members of the family of the Executive Head or Board Member, who receives more than $50,000 during the year. Public Image 31 The charity has a documented communication policy on the release of information 9.2 Complied about the charity and its activities across all media platforms.
AMKFSC Annual Report FY2017 109 WHERE TO FIND US
OUR FAMILY SERVICES
ANG MO KIO FAMILY SERVICE CENTRE FAMILY SERVICES @ YIO CHU KANG Block 230, Ang Mo Kio Ave 3 Block 643, Ang Mo Kio Ave 5 #01-1264, Singapore 560230 #01-3001, Singapore 560643 Tel: 6453 5349 Fax: 6455 6183 Tel: 6555 6643 Email: [email protected] Email: [email protected]
CHENG SAN FAMILY SERVICE CENTRE FAMILY SERVICES @ TECK GHEE Block 445, Ang Mo Kio Ave 5 Block 323, Ang Mo Kio Ave 3 #01-1647, Singapore 560445 #01-1960, Singapore 560323 Tel: 6454 6678 Fax: 6454 7995 Tel: 6457 8559 Fax: 6457 1225 Email: [email protected] Email: [email protected]
SENGKANG FAMILY SERVICE CENTRE SENGKANG FAMILY SERVICE CENTRE @ 206B Block 223D, Compassvale Walk Block 206B, Compassvale Lane #01-673, Singapore 544223 #01-81, Singapore 542206 Tel: 6312 8100 Fax: 6312 5631 Tel: 6315 3615 Fax: 6384 7052 Email: [email protected] BAKERY HEARTS PUNGGOL FAMILY SERVICE CENTRE Block 445, Ang Mo Kio Ave 10 Block 616, Punggol Drive #01-1647, Singapore 560445 #01-01, Singapore 820616 Tel: 6454 6678 Fax: 6454 7995 Tel: 6435 5323 Fax: 6444 0311 Email: [email protected] Email: [email protected]
OUR CHILDREN AND YOUTH SERVICES
SPRIGHT ACADEMY (FORMERLY KNOWN AS BASIC STUDENT CARE SERVICES) ANG MO KIO BRANCH SENGKANG BRANCH Block 230, Ang Mo Kio Ave 3 Block 223A, Compassvale Walk #01-1264, Singapore 560230 #01-633, Singapore 541223 Tel: 6452 1962 Tel: 6312 5632 Email: [email protected] Email: [email protected]
CHENG SAN BRANCH Block 445, Ang Mo Kio Ave 10 #01-1647, Singapore 560230 Tel: 6452 8014 Email: [email protected]
YOUTH INFINITY Block 463, Ang Mo Kio Ave 10 #01-1132, Singapore 560463 Tel: 6451 1553 Fax: 6452 9377 Email: [email protected]
110 Nurturing Generations OUR SENIOR SERVICES COMNET SENIOR SERVICES COMNET SENIOR GROUP HOME @ RIVERVALE CRESCENT For enquiries: [email protected] 182 Rivervale Crescent, For referrals: [email protected] #01-311, Singapore 540182 Tel: 6385 0260 Fax: 6385 0261 COMNET BEFRIENDING PROGRAMME 420 Ang Mo Kio Ave 10, COMNET SENIOR ACTIVITY CENTRES (SACS) #01-1143, Singapore 560420 182 Rivervale Crescent, Tel: 6453 5364 Fax: 6454 8177 #01-311, Singapore 540182 Tel: 6385 0260 Fax: 6385 0261 COMNET CLUSTER SUPPORT (CS) 26 Sin Ming Industrial Estate Sector A, CS CENTRAL #01-158, Singapore 570026 469 Ang Mo Kio Ave 10, Tel: 6455 5236 Fax: 64553269 #01-940, Singapore 560469 Tel: 6451 0898 Fax: 6451 0547 420 Ang Mo Kio Ave 10 #01-1143, Singapore 560420 CS NORTHEAST Tel: 6453 5364 Fax: 6454 8177 182 Rivervale Crescent, #01-311, Singapore 540182 469 Ang Mo Kio Ave 10 Tel: 6385 0260 Fax: 6385 0261 #01-940, Singapore 560469 COMNET COMMUNITY CASE MANAGEMENT SERVICE Tel: 6451 0898 Fax: 0451 0547 (CCMS) 469 Ang Mo Kio Ave 10, 510 Ang Mo Kio Ave 8 #01-940, Singapore 560469 #01-2556, Singapore 560510 Tel: 6451 0898 Fax: 6451 0547 Tel: 6251 1358
COMNET COMMUNITY RESOURCE, ENGAGEMENT AND 410 Sin Ming Avenue SUPPORT TEAM (CREST) #01-119, Singapore 570410 Tel: 6455 5236 Fax: 6455 3269 CREST CENTRAL 420 Ang Mo Kio Ave 10, 206A Punggol Place #01-1143, Singapore 560420 #01-2030, Singapore 821206 Tel: 6453 5364 Fax: 6454 8177 Tel: 69049965
CREST NORTHEAST 182 Rivervale Crescent, #01-311, Singapore 540182 Tel: 6385 0260 Fax: 6385 0261
OUR SPECIALISED SERVICES
NEXUS FAMILY RESOURCE CENTRE PSYCHOLOGICAL SERVICES UNIT 990 Upper Changi Road North 223D Compassvale Walk, Level 2, Prison Link Centre (Changi) #01-673, Singapore 544223 Singapore 506968 Tel: 6312 8100 Fax: 6312 5631 Tel: 6546 7570 Fax: 6214 9653 Email: [email protected] Email: [email protected] INTEGRATED SERVICE CENTRE @ PUNGGOL MINDCARE 677B Punggol Drive 677B Punggol Drive #01-774, Singapore 822677 #01-774, Singapore 822677 Tel: 6904 9817 Tel: 6904 9817 Email: [email protected] Email: [email protected] TRANSITION PLUS+ @ JALAN BUKIT MERAH CENTRE FOR COLLABORATIVE PRACTICE 118D Jalan Membina 133 New Bridge Road #01-111, Singapore 164118 #04-09, Chinatown Point Tel: 6272 8528 Fax: 6253 5166 Singapore 059413 Email: [email protected] Email: [email protected]
SAFE AND STRONG FAMILIES — PRESERVATION Block 445, Ang Mo Kio Ave 10 #01-1647, Singapore 560445 Tel: 6454 6678 This page is intentionally left blank. Another creative production by Artnexus Design Pte Ltd Block 223D, Compassvale Walk, #01-673, Singapore 544223 www.amkfsc.org.sg