DOCSLIB.ORG

Comparative Based Analysis of Scheduling Algorithms for Resource Management in Cloud Computing Environment

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Comparative Based Analysis of Scheduling Algorithms for Resource Management in Cloud Computing Environment International Journal of Computer Science and EnginEngineeringeering Open Access Review Paper Vol.-1, Issue-1, July 2013 E-ISSN: XXXX-XXXX Comparative Based Analysis of Scheduling Algorithms for Resource Management in Cloud Computing Environment C T Lin *1 *1 Department of Mechanical Engineering University of California, Davis, California www.ijcaonline.org Received: 26/05/2013 Revised: 12/06/2013 Accepted: 28/06/2013 Published: 30/07/2013 Abstract — Cloud Computing (CC) is emerging as the next generation platform which would facilitate the user on pay as you use mode as per requirement. It provides a number of benefits which could not otherwise be realized. The primary aim of CC is to provide efficient access to remote and geographically distributed resources. A scheduling algorithm is needed to manage the access to the different resources. There are different types of resource scheduling technologies in CC environment. These are implemented at different levels based on different parameters like cost, performance, resource utilization, time, priority, physical distances, throughput, bandwidth, resource availability etc. In this research paper various types of resource allocation scheduling algorithms that provide efficient cloud services have been surveyed and analyzed. Based on the study of different algorithms, a classification of the scheduling algorithms on the basis of selected features has been presented. Keywords-Cloud computing, Scheduling algorithms, Resource allocation, Open source, Virtual Machine I. INTRODUCTION the different resources. It also provides proper load balancing while resource allocation. There are different Cloud computing (CC) has arisen out of developments in grid computing, virtualization and web technologies. CC is types of resource scheduling in CC that are based on a scalable distributed computing environment in which a different parameters like cost, performance, resource large set of virtualized computing resources, different utilization, time, priority, and physical distances, through infrastructures, various development platforms and useful put, bandwidth, and resource availability. software’s are delivered as a service to customers as a pay as you go manner usually over the Internet [1]. CC consists A. Taxonomy of Cloud Computing of infrastructure, platforms, and applications. Cloud Cloud computing provides various services related to technology helps business organizations, academic software, platform, infrastructure, data, identity and policy institutions, government organizations in cutting down management. Cloud Computing building blocks consists of operational expenses. The significant features of CC include lower cost, incremental scalability, reliability and fault- three layers IaaS, PaaS & SaaS as shown in Fig. 1. tolerance, service-oriented, utility-based, virtualization and SLA [2] [3].Cloud computing have been used for various Software as a service areas like education, business, health etc. It is required to have an efficient use of resources by different application Documents, applications, data, information areas [4] [5]. Cloud computing environments can be built on different Platform as a service system infrastructures like on physically located grids (grid- based), geographically distributed services (service-based), Identity and access management, developing tools, commercial cloud computing infrastructure (business- data management based) etc. Cloud enables on-demand provisioning of computational resources, in the form of virtual machines Infrastucture as a service (VMs) deployed in a cloud provider’s datacenter. Cloud computational resources are shared among different cloud Virtualization, management, utility computing, connectivity consumers who pay for the services according to the usage of resource. The allocation of resource and proper Hardware and software environment scheduling has significant impact on the performance of the system. The primary aim of CC is to provide efficient access to remote and geographically distributed resources. Figure 1. Cloud computing service layers An efficient scheduling is needed to manage the access to IaaS delivers hardware and associated software as a service. It consists of servers (stand alone and virtualized), Corresponding Author: C T Lin, *1 Depat. of Mechanical storage, network, operating systems, virtualization Engineering University of California, Davis, California technology and file system. Virtualized infrastructure © 2013, IJCSE All Rights Reserved 17 International Journal of Computer Science and Engineering Vol.-1(1), July (2013) PP(17-23) provides the abstraction necessary to ensure that an way it satisfies the required criteria for efficient resource application or business service is not directly tied to the allocation and better services. underlying hardware infrastructure. Platform as a service provides application development and deployment platform A comprehensive study has been carried out to study and as a service to developers over the web. This platform analyze the working of different scheduling algorithms. consists of infrastructure software, and typically includes a Based on this study different selected significant factors are database, middleware and development tools. Identity and being identified for comparative analysis of the algorithms. access management is also implemented at this layer and offered to the user as a service. Software as a service layer II. PREVIOUS WORK provides the user custom build applications such as CRM, Resource allocation and scheduling of resources have been ERP. These are built and deployed on cloud by developers. an important aspect that affect the performance of Some SaaS providers run on another cloud provider’s PaaS networking, parallel, distributed computing and cloud or IaaS service offerings. Some of SaaS applications are computing. Many researchers have proposed various Oracle CRM on Demand, Salesforce.com, Netsuite etc . algorithms for allocating, scheduling and scaling the resources efficiently in the cloud. These includes first come B. Types of Cloud Computing first serve, min-min max min, ant colony, round robin, Cloud Computing environment can be classified in many earliest dead line first, hybrid heuristic, back tracking, task ways. Cloud computing environment can be classified as duplication, genetic algorithm, loss and gain simulated public cloud, private cloud and hybrid cloud. A public cloud annealing, ant colony , greedy etc. Various modified sells services to anyone on the Internet. A private cloud is a scheduling algorithms like Improved Genetic Algorithm, proprietary network or a data center that supplies hosted Modified ant colony optimization, Extended Min-Min have services to a limited number of people. A hybrid cloud is a also been proposed by researchers [6-10][12][15] combination of public and private clouds. For example, a [16][18][19][24]. business may choose to provide some resources internally while choosing to outsource some externally. Energy-efficient (Green) resource allocation policies and scheduling algorithms for cloud computing are proposed. C. Scheduling in Cloud Computing The algorithm uses the prediction in making turning off/on Scheduling algorithm is the method by the number of running servers/hosts in order to eliminate which threads, processes or data flows are given access to the idle power consumption [20-22].Scheduling strategies in system resources (e.g. VM, processor time, communications this cloud computing scenario should satisfy the objectives bandwidth). The process of scheduling is very significant in of customer as well as of service providers. Authors have the CC environment for efficiently using the distributed addressed specific problem related to scheduling of resources. The speed, efficiency, utilization of resources in consumers’ service requests (or applications) on service optimized way depends largely on the type of scheduling instances made available by providers taking into account algorithm selected for the CC environment. This is usually costs incurred by both consumers and providers as the most important factor [11][13] [14][16][31]. done to load balance a system effectively or achieve a target quality of service. Scheduling is the process of deciding the distribution of the resources between varieties There are two major types of workflow scheduling of possible tasks. There are certain factors that scheduler is algorithms for grid and cloud workflow management mainly concerned. These include throughput, latency, systems. These are best-effort and QoS constraint based turnaround, response time and fairness. Throughput is algorithms. Best-effort based scheduling attempts to number of processes that complete their execution per time minimise the execution time, ignoring other factors such as unit. Latency is a measure of time delay experienced in a the monetary cost of accessing resources and various users system. Turnaround is total time between submission of a QoS satisfaction levels. Users QoS (Quality of Service) process and its completion. Response time can be defined requirements like deadline and budget have been amount of time it takes from when a request was submitted addressed in these existing grid and cloud workflow until the first response produced. Fairness is equal CPU management systems [30]. time to each process generally according to each process' priority. Based on the literature review, various CC Scheduling algorithms as mentioned above have been identified. Some There are
Load more

Recommended publications
  • Implementacao De Algoritmo De Escalabilidade Para
    Mestrado em Engenharia Informática Estágio Relatório Final 2014/2015 Implementação de algoritmo de escalabilidade para DNS em contexto cloud João Manuel Marques do Santos [email protected] Orientador DEI: Professor Doutor Edmundo Monteiro Orientadores OneSource: Doutor Bruno Sousa Doutor David Palma 2 de setembro de 2015 Implementação de algoritmo de escalabilidade para DNS em contexto cloud Relatório submetido no âmbito do estágio curricular do Mestrado em Engenharia Informática 2014/2015 Autor: João Manuel Marques dos Santos Orientador DEI: Professor Doutor Edmundo Monteio Orientadores OneSource: Doutores Bruno Sousa e David Palma Júri Arguente: Professor Doutor Fernando Boavida Júri Vogal: Professor Doutor Fernando José Barros Agradecimentos O presente relatório representa o culminar de um percurso de estudos em Engenharia Informática, aqui como forma de cumprimento dos requisitos necessários à obtenção do grau de Mestre e para o qual foram essenciais todos os conhecimentos adquiridos ao longo deste ciclo de estudos na Faculdade de Ciências e Tecnologia da Universidade de Coimbra, mas também, desde logo, durante a Licenciatura na Escola Superior de Tecnologia e Gestão de Oliveira do Hospital do Instituto Politécnico de Coimbra. É neste momento que importa também, para além do esforço de enriquecimento pessoal e académico, demonstrar o meu reconhecimento para com todos os que contribuíram para a materialização deste Relatório de Estágio. Expresso o meu agradecimento ao Professor Doutor Edmundo Monteiro e aos Doutores Bruno Sousa e David Palma pela orientação deste trabalho, pela competência, exigência e a compreensão do desafio, mas também pela disponibilidade, observações e sugestões que me incentivaram a trabalhar para alcançar um resultado que é o aproximado às nossas expectativas.
    [Show full text]
  • Guidelines for Cloud Computing Architecture:Development Process
    International Journal of Computer Trends and Technology (IJCTT) – Volume 67 Issue 8 – Aug 2019 Guidelines for Cloud Computing Architecture:Development Process Raja Muhammad Ubaid Ullah#1, Dr.Kevan A. Buckley#2, Dr. Mary Garvey#3, Dr. Jun Li#4. School of Mathematics and Computer Science University of Wolverhampton, Wulfruna Street, Wolverhampton WV1 1LY, UK. Abstract unacceptable” [3]. In CC service models provide Cloud computing (CC) has received significant different types of services to organisations to perform attention from different types of businesses and the business tasks. For instance, Infrastructure as a Industries and emerged as a new utility for businesses Service (IaaS), it offers various type of hardware activities. The philosophy behind CC shows a great resources in the form of service, for instance, Central potential to transform a major part of the IT industry, Processing Unit (CPU), virtual machine (VM), making computing environment and resources even memory, storage and network devices, etc. more attractive as a cost-effective service and changing [2,7]Platform as a Service (PaaS), it works with the the way IT hardware is designed and purchased. combination of both, infrastructure and application by Resulting day by day more small and medium and large CSP, to facilitate the user to develop and deploy their enterprise are adopting different types of CC services. respective applications [2, 8] and finally Software as a However, strong market competitive environment for Service (SaaS), it provides a software delivery model, converting existing IT services to CC environment to run various software applications through the imposed different types of challenges for the CC Internet without installing these in the client site [2, 9].
    [Show full text]
  • Moving to the Cloud? a Buyer’S Guide to Finding the Right Strategic IT Partner
    Moving to the Cloud? A Buyer’s Guide to Finding the Right Strategic IT Partner It is very tempting as a budget-friendly option to simply click hardware costs, optimally manage their complex enterprise a few keystrokes and instantly stand your systems up in a applications, and get better performance – all helping to public cloud-based environment; however, are you potentially drive their business’s bottom line. gambling with your most mission critical systems? ERP Where do you get started? There are many key cloud environments should not only be flexible, scalable, and considerations to take into account when migrating a cloud affordable, but also secure and expertly managed. based solution for your ERP environment. This buyer’s guide As an IT leader, putting your enterprise applications into will illuminate your path to the cloud by answering the most a public cloud model can be a risky proposition: with common buyer questions: today’s cyber security threats, outages potentially costing – Clearly defining a cloud solution companies millions of dollars in revenue, and the complexity of ERP systems that need to be expertly managed. Public, – Questions to Consider when Moving to the Cloud self-provisioning cloud solutions built on white box hardware – Putting the Cloud to Practical Use for Your Business concept should not make your short list. – Outlining vendor options However, the adoption of a cloud hosting model is a – Key Considerations to Choosing a Cloud Provider progressive outsourcing strategy many industry leading organizations are
    [Show full text]
  • Approach for Selecting and Integrating Cloud Services to Construct Hybrid Cloud
    J Grid Computing (2020) 18:441–469 https://doi.org/10.1007/s10723-020-09519-x Approach for Selecting and Integrating Cloud Services to Construct Hybrid Cloud Joonseok Park & Ungsoo Kim & Donggyu Yun & Keunhyuk Yeom Received: 28 September 2018 /Accepted: 26 April 2020 / Published online: 13 May 2020 # The Author(s) 2020 Abstract With the popularization of cloud computing, cloud services through a hybrid cloud service broker various cloud services have emerged, and hybrid clouds (hybrid CSB), which is an automation solution that can take advantage of combining public and private supporting hybrid cloud deployment. Moreover, the pro- clouds are attracting attention. However, because of their posed method is realized using a script including the variety, determining a combination of cloud services application programming interface of each cloud service. suitedtotheuser’s current environment and requirements The proposed C-SIP will be used as a core approach is expensive when deploying a hybrid cloud. Even if the toward the hybrid CSB, which is expected to facilitate required services are available, there is a lack of tools to the introduction of hybrid clouds and the acquisition of connect them, manage them in batches, and utilize the cloud strategies. integrated environment. To solve these problems, this paper proposes a cloud selection and integration process Keywords Cloud service brokerage . Cloud service (C-SIP), which selects and integrates a combination of selection . Cloud service integration . Cloud service evaluation . Hybrid cloud Ungsoo Kim and Donggyu Yun contributed equally to this work. J. Park Research Institute of Intelligent Logistics Big Data, Pusan 1 Introduction National University, Busandaehak-ro 63beon-gil, Geumjeong-gu, Busan 46241, South Korea e-mail: [email protected] Cloud computing is a computing paradigm that allows remote access via Internet without the need to directly U.
    [Show full text]
  • Building Storage-As-A-Service Businesses
    CLOUDIAN, INC. WHITE PAPER : BUILDING STORAGE-AS-A-SERVICE BUSINEssES WHITE PAPER SERVICE PROVIDERS’ GREATEST NEW GROWTH OPPORTUNITY: Building Storage-as-a-Service Businesses Today, with the availability of off-the-shelf cloud storage platforms, service providers of all sizes can now build cloud storage services with very little risk. Storage-as-a-Service (STaaS) can now be easily added to a service provider’s offerings with minimal cost, little deployment time, and significant ROI. As the enterprise market adopts the cloud model and more applications (and thus use cases) are created, STaaS stands poised to be a massive revenue generator. In addition, this same cloud storage system can reduce operating costs for the service provider by utilizing the same infrastructure for secondary storage for cloud compute systems. ACCORDING TO This whitepaper provides an overview of the market size for STaaS as well as describes the 451 RESEARCH, STORAGE AS A SERVICE technologies and ecosystem which make STaaS viable. The paper goes into detail about design REPRESENTS A LARGE best practices, using the Cloudian Community Edition—which allows a 100TB system to be AND RAPIDLY GROWING deployed with no software license fees—as an example of the value and promise of STaaS. MARKET WITH A CAGR OF 47% WITH A TOTAL MARKET OF NEARLY STaaS Market Size $6B IN 2015. According to 451 Research, Storage as a Service represents a large and rapidly growing market with a CAGR of 47% with a total market of nearly $6B in 2015. Of this $6B, online backup and archiving represents 20% (a 50% – 50% split between backup and archiving).
    [Show full text]
  • Cloud-Computing Strategies for Sustainable ICT Utilization: a Decision-Making Framework for Non-Expert Smart Building Managers
    Cloud-Computing Strategies for Sustainable ICT Utilization: A Decision-Making Framework for Non-Expert Smart Building Managers Karim Jamil Mualla (MSc) (BEng) Submitted for the degree of Doctor of Philosophy Heriot-Watt University School of Energy, Geoscience, Infrastructure and Society Edinburgh, United Kingdom March, 2016 The copyright in this thesis is owned by the author. Any quotation from the thesis or use of any of the information contained in it must acknowledge this thesis as the source of the quotation or information. Abstract Virtualization of processing power, storage, and networking applications via cloud- computing allows Smart Buildings to operate heavy demand computing resources off- premises. While this approach reduces in-house costs and energy use, recent case- studies have highlighted complexities in decision-making processes associated with implementing the concept of cloud-computing. This complexity is due to the rapid evolution of these technologies without standardization of approach by those organizations offering cloud-computing provision as a commercial concern. This study defines the term Smart Building as an ICT environment where a degree of system integration is accomplished. Non-expert managers are highlighted as key users of the outcomes from this project given the diverse nature of Smart Buildings’ operational objectives. This research evaluates different ICT management methods to effectively support decisions made by non-expert clients to deploy different models of cloud-computing services in their Smart Buildings ICT environments. The objective of this study is to reduce the need for costly 3rd party ICT consultancy providers, so non-experts can focus more on their Smart Buildings’ core competencies rather than the complex, expensive, and energy consuming processes of ICT management.
    [Show full text]
  • IEEE Paper Template in A4 (V1)
    IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308 A REVIEW TO ASSESS OPPORTUNITIES AND SECURITY RISK CHALLENGES IN CLOUD COMPUTING Shikha Gupta1, Anil K Saini2 1 College of Computing Sciences and Information Technology (CCSIT), TMU, Moradabad, India 2 University School of Management Studies, GGS Indraprasth University, Delhi, India Abstract In today’s competitive world, organizations are under increasing pressure to develop efficiently and convert their IT practices to achieve more with less. Cloud Computing is a flexible technology that can support a wide variety of application. In contrast to grid computing and clustering, cloud computing is service oriented, loosely coupled, TCP/IP based Business Model technology that provides high security and advantage of virtualization and strong fault tolerance. The purpose of the paper is to provide a review of the cloud computing concepts and challenges facing organizations in its adoption Keywords— Cloud Computing, flexible technology, Business Model technology, virtualization --------------------------------------------------------------------***--------------------------------------------------------------------- 1. INTRODUCTION Cloud Computing is an evolution of the widespread acceptance of virtualization, service-oriented architecture, In today’s competitive world, organizations are under automatic, and utility computing[2][3]. The actual term increasing pressure to develop efficiently and convert their “cloud” is borrowed from telecommunications companies, IT practices to achieve more with less. Business needs to who until the 1990s offered primarily dedicated point to have reduced time-to-market, better agility, higher point data circuits, began offering Virtual Private Network availability, and reduced expenditures to meet the changing (VPN) services with similar quality of service but at much business requirements. In this, cloud computing has proved lower cost.
    [Show full text]
  • Sharing Files Using Cloud Storage Services
    Sharing Files Using Cloud Storage Services Tiago Oliveira, Ricardo Mendes, and Alysson Bessani ftoliveira,[email protected], [email protected] Universidade de Lisboa, Faculdade de Ci^encias,LaSIGE { Portugal Abstract. The widespread use of cloud storage in the last few years can be attributed to the existence of appealing applications such as file backup, data archival and file sharing. File sharing in particular, is im- plemented in different ways by distinct cloud storage services. These differences can appear at the offered permission types and in the form they are applied. We present a survey of these differences for several popular cloud storage services. We also show how to realize secure data sharing using these services, allowing the implementation of equivalent data sharing features in different clouds, an important requirement for secure multi-cloud systems. 1 Introduction With more people accessing their files online, an important part of file sharing today is done by taking advantage of cloud storage. This can be done through personal file synchronization services like Dropbox [4], Google Drive [6], Mi- crosoft OneDrive [13], Box [3] or Ubuntu One [18], which store users' data in the cloud. These services have been extremely successful, as attested by the success of DropBox, which has announced last April that it reached 275 million users [5]. These systems perform file sharing through dedicated application servers which are responsible for controlling access to the files as well as user groups management, data deduplication, etc. It means that the security of the file shar- ing requires trusting not only the storage service (for instance, Dropbox is built on top Amazon S3 [4]), but also these application servers.
    [Show full text]
  • 2 What Kinds of Hosting Does the Market Offer?
    2 What kinds of hosting does the market offer? If you’ve spent at least 30 minutes searching for hosting solutions, you’ll have noticed that there are different types of hosting: PaaS, shared, VPS, dedicated, colocation, cloud. The hosting market tends to segment itself in those 5-6 categories: some of them have a clear definition, while others (like cloud) have so many different meanings that I’ve had to come up with my own definition for the book. 2.1 Shared hosting On a shared hosting account you get a directory where you can put your static files (HTML, images) and an interpreter for your dynamic pages (in 98% of the cases PHP): the server where your files live is also home to hundreds, if not thousands, of similar websites. You share with the other websites the Internet 7 bandwidth to and from the datacenter, the CPU, the memory and the disk I/O of the server. This is the most limited and cheapest form of hosting available on the market. The main advantage is that you don’t have to perform any system administra- tion tasks such as configuring the OS, the network, installing applications, and so on. Few providers of shared hosting give you the ability of logging in to the actual server with SSH: you get instead a web interface called a control panel which translates clicks to actions on the system. Installing applications is often a one-click process, but you can choose only from a fixed list of the applications made available by the hosting company.
    [Show full text]
  • Cloud Brokering : New Value-Added Services and Pricing Models Angel Felipe Diaz Sanchez
    Cloud brokering : new value-added services and pricing models Angel Felipe Diaz Sanchez To cite this version: Angel Felipe Diaz Sanchez. Cloud brokering : new value-added services and pricing models. Other [cs.OH]. Télécom ParisTech, 2014. English. NNT : 2014ENST0028. tel-01276552 HAL Id: tel-01276552 https://pastel.archives-ouvertes.fr/tel-01276552 Submitted on 19 Feb 2016 HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. The documents may come from émanant des établissements d’enseignement et de teaching and research institutions in France or recherche français ou étrangers, des laboratoires abroad, or from public or private research centers. publics ou privés. 2014-ENST-0028 EDITE - ED 130 Doctorat ParisTech T H È S E pour obtenir le grade de docteur délivré par TELECOM ParisTech Spécialité “Informatique et Réseaux” présentée et soutenue publiquement par Felipe DIAZ-SANCHEZ le 10 juin 2014 Cloud brokering : nouveaux services de valeur ajoutée et politique de prix Jury M. Christophe CERIN , Professor, Université Paris 13 Rapporteur M. Laurent LEFEVRE , Professor, ENS-Lyon, INRIA Rapporteur M. Jean-Philippe VASSEUR , Dr. Professeur Associé à Telecom, CISCO-USA Examinateur ! M. Charles LOOMIS , Dr., Laboratoire de l’accélérateur linéaire d’Orsay, CNRS Examinateur M. Jean-Pierre LAISNE , Président, société CompatibleOne Examinateur M. Maurice GAGNAIRE , Professor, Télécom ParisTech Directeur de thèse " TELECOM ParisTech école de l’Institut Mines-Télécom - membre de ParisTech 46 rue Barrault 75013 Paris - (+33) 1 45 81 77 77 - www.telecom-paristech.fr Cloud brokering: new value-added services and pricing models Abstract: Cloud brokering is a service paradigm that provides interoperability and portability of applications across multiple Cloud providers.
    [Show full text]
  • CLOUD RISK SURFACE REPORT Navigating Safely in Cloudy Conditions
    CLOUD RISK SURFACE REPORT Navigating safely in cloudy conditions A collaborative research project between RiskRecon and the Cyentia Institute Table of Contents INTRODUCTION .......................................................3 KEY FINDINGS ........................................................4 BOTTOM LINE UP FRONT .........................................5 CLOUD ADOPTION TRENDS .....................................6 TOP CLOUD PROVIDERS .........................................6 AGGREGATION IN THE CLOUD ................................8 CONSOLIDATE OR DIVERSIFY? ..............................10 SEEKING CLARITY ON CLOUDY QUESTIONS ..........12 SAFER ON-PREM OR IN THE CLOUD? ....................12 DO FINDINGS DIFFER AMONG CLOUDS? ............... 17 CAUTIONS & RECOMMENDATIONS ........................20 DATA COLLECTION This report (re)uses the same data set behind the Internet Risk Surface Report. It is derived from RiskRecon’s work in providing companies objective visibility into their third-party cybersecurity risk. For each organization analyzed, RiskRecon trains This research was commissioned machine learning algorithms to discover internet facing systems, by RiskRecon. domains, and networks. For every asset discovered, RiskRecon analyzes the publicly accessible content, code, and configurations to RiskRecon collected the dataset assess system security and the inherent risk value of the system based and provided it to the Cyentia on attributes such as observable data types collected and transaction Institute for independent analysis
    [Show full text]
  • Online Dispute Resolution for Cloud Computing Services
    Online Dispute Resolution for Cloud Computing Services Dusko Martic Law Science and Technology Joint Degree EM program, IDT-Universitat Autonoma Barcelona, Bellaterra, Barcelona [email protected] [email protected] Abstract. The traditional concepts of practicing the law do not follow the pace of the development of the new technologies. Development of cloud computing services last decade raised new issues of applicable law, jurisdiction, access to justice, the legal nature of the disputes, consumer protection etc. At the same time, we are witnessing parallel attempts from several public bodies and international organisation to introduce (on national and global level) the legal framework for the application of the online dispute resolutions. EU parliament has recently voted in favour of the proposal on the ADR and ODR regulations for consumer disputes. These proposals in principle are focusing on e-commerce aspects of dealing with low-cost consumer/seller disputes. This research answers under which circumstances ODR mechanisms are the most suitable means to resolve conflict coming out of provision of cloud computing services in the EU and globally. Building on existing knowledge of ODR, it goes beyond and provide applicable proposals for redress in growing industry of cloud services. Keywords: Online dispute resolution, ODR, ADR, Cloud computing, cloud services 1 Introduction. Poles on usage of cloud computing services display constant increase in adoption of this technologies and steady growth of industries providing this kind of services [3][25]. Most of the leading cloud service providers are US-based and even though the nature of cloud computing is to provide service globally, contracts framing these services tend to be in the favor of providers.
    [Show full text]