Contents Netherfield & Welcome Neighbourhood Profile A great place to live... Local knowledge What next? Our commitment Neighbourhood plan What can you do? Getting Involved Your Money

Welcome to your new neighbourhood plan At Jigsaw Homes Group we take pride in how we can work with our local partners to our neighbourhoods and want to work with make improvements. residents to achieve our mission of ‘Creating homes. Building lives.’ As a result of the findings, we will target resources to areas in need through a range This plan takes on board feedback from of activities to make you feel happier with employees and residents looking at key your neighbourhood. issues like health and employment, crime and antisocial behaviour, money Each neighbourhood plan will be in place management and neighbourhood desirability. for three years and we’ve already been working towards similar plans for the past This information helps us to identify the few years at Gedling Homes with main challenges in your neighbourhood and positive results.

Neighbourhood profile information Properties by type Here are some facts and figures about the people and properties that make up your neighbourhood which we thought you may Bungalows Houses Flats find interesting. & Mainsonettes Tenant by age 1 125 161

Under 25 years - 7% 36 - 54 years - 34% Number of Jigsaw Homes properties 287 25 - 35 years - 18% 55+ years - 40% Average length of tenancy Unknown - 1% 8.24 years A great place to live...

Netherfield and Colwick are three miles east of and lie just outside the city boundary, within Gedling borough. Gedling Homes has a variety of property types in the area including family houses, flats and bungalows, as well as two independent living schemes at Britannia Court and Bailey Court. Across the borough we own 287 properties that are managed by Gedling Homes.

The neighbourhood is primarily made up of residential areas but also contains an industrial estate and the Victoria Retail Park. The Victoria Retail Park is home to a variety of large retailers including Morrisons, Boots, Argos, B and Q and Next, as well as a Sport Fitness Centre. The main high street in George’s Centre, every Monday 2-4pm. There are two local primary schools in close Netherfield has a range of shops, banks, This offers support to local people with proximity to the neighbourhood: St John the takeaways along with other businesses and CV writing, interview skills and how to use Baptist C of E Primary School and Netherfield service providers. There is also a GP surgery MyWorkSearch to help job search online. Primary and pre-school. The nearest second- in Netherfield. Nottingham Racecourse and Although it is organised and run by Gedling ary school is the Carlton le Willows Academy, Nottingham Greyhound stadium lie in the Homes, the work club is open to the wider in Gedling. west of Colwick. community and not just their tenants. The community also benefits from Nether- There are frequent bus services to Notting- The neighbourhood benefits from the St fields SureStart Children’s centre and the ham City Centre from both Netherfield and George’s Centre on Victoria Road which Loco Centre which hold events and clubs for Colwick. There are also bus services to provides access to Citizens Advice Outreach, teenagers and young people. Bakersfield, Gedling, Burton Joyce, St Ann’s training courses, employability workshops, and . Netherfield also has its own leisure and fitness activities and youth clubs. There are a number of play parks in the railway station. The centre also hosts 4 community events neighbourhood for children including Colwick each year, to which the whole of the commu- Recreational Ground and Jackie Bells Play Jigsaw Homes has plans to build around nity are invited. Area which also have additional facilities 2,400 more homes by 2022 through a mix including football pitches and skateboard of tenures including affordable rent, Gedling Homes also run a work club at St parks. shared ownership and market sale.

How well is your neighbourhood performing? Community insight

We have identified a range of both internal and external indicators that The neighbourhood performs satisfactorily when compared with other tell us overall how great your neighbourhood is. areas locally in relation to socio economic indicators. Performance in terms of crime levels, health, employment, skills and training figures The indicators range from the condition of the properties in the and poverty are all given consideration in this section. neighbourhood to levels of employment and poverty. You can see them all below with an explanation of what the ratings mean for your neighbourhood. Household money management Neighbourhood experience £ When looking at the way in which people pay their rent, levels of rent On average, people who move into the neighbourhood tend to stay arrears and the number of evictions, the neighbourhood performs to a in their homes for a reasonable length of time. The neighbourhood satisfactorily level. However, this means some households may still be experiences some antisocial behaviour or neighbour nuisance experiencing money management issues, could be at risk of losing their cases. This indicates that while the majority of residents treat each homes, and may need additional support. other with respect, there are some incidents that do occur that have a negative impact on people’s ability to relax and feel secure in their homes. Satisfaction with the neighbourhood is relatively high although Demand there is room for improvement.

The time it takes to relet a property is generally good across the neighbourhood indicating that properties are generally popular with a low number of repairs required and people who are eligible can move Overall summary into their new home relatively quickly. Overall the neighbourhood is a popular place to live offering people a good quality of life. The main aim for Property condition this neighbourhood is identifying the right activities, services and initiatives that will help it remain like Generally, the homes in the neighbourhood are in a good condition, this and deal with any issues that do arise are energy efficient and there are no common issues with repairs and quickly, ensuring that satisfaction. maintenance costs. Local knowledge: What you told us about your area. On average the people we spoke to Some residents felt parts of the rate the neighbourhood 7 out of 10 neighbourhood looked unclean and scruffy. as a place to live. Most were positive Fly-tipping, graffiti and litter were identified about the neighbourhood, but there are as a particular problem in and around Bourne still some issues which need addressing. Mews and residents felt the neighbourhood would benefit from more regular inspections Residents told us it is a friendly and litter picks. neighbourhood, with a good community spirit. There were concerns around speeding traffic in some areas, in particular along Vale Road, There is good access to primary schools, the Loop Road and Dunstan Street. The lack and the quality of local schools is high. of parking space was also highlighted as a problem particularly close by to schools. There is a good variety of local amenities including shops, especially Some residents raised concerns around at the Victoria retail park, a GP surgery youths loitering and being a nuisance as well and the St George’s Community Centre. as substance misuse, that there is a need for Transport to Nottingham City centre is better facilities for young people and more excellent. patrolling police officers and CCTV. How will we progress the plan? As these plans are an update of the former neighbourhood plans, work has already begun in your area, as well as in the other 28 New Charter Homes neighbourhoods.

We will continue to review our performance data frequently over the next three years and we will keep you updated on the progress through our website, social media and newsletter. You will also have the opportunity to be involved so please watch out for advertised activities or requests for feedback.

Our commitment We will take a focused approach to the issues Gedling Borough Council to improve We will co-ordinate and/or support arising in the neighbourhood, such as higher neighbourhood cleanliness, waste community engagement activities levels of antisocial behaviour and crime, and management issues and address flytipping, at the St George’s Centre and Bourne Mews address these directly alongside our partner taking enforcement action where required. in order to increase community spirit, build agencies, including the neighbourhood positive relationships with neighbours and policing team and Gedling Borough Council. We will continue to monitor those steer services towards those that need quality of life factors that have an effect on them most. We will deliver partnership information on the community, such as the levels of crime prevention and signpost tenants to employment and the health and wellbeing With partners, we will encourage youth support providers and other external agencies of residents. We will work with partners to activities to support and sign post youths where this is needed. deliver interventions in the neighbourhood to the services that are available for them targeting those key issues and ensure in the area. We will regularly monitor property condition, residents have access to the services they area appearance and management issues need the most. This will include continuing Establish the feasibility of tenants related to any properties that become empty. our weekly work club at the St. George’s on the Bourne Mews allotment We will identify any challenges early and Centre. growing seeds and/or undertaking make sure any properties that become empty seed swaps with other tenants in the are ready to let as quickly as possible. We will identify where demand for Borough and continue to encourage properties in the neighbourhood is low and tenants participation in the We will continue working with residents and seek to understand the reasons for this. council’s annual garden competition. What can you do?

Familiarise yourself with the money advice address any issues in your area and give you services that we and our other agencies the best service. provide and tell your neighbours, friends and family about them if you think they may be Get in touch if you experience anti-social in financial difficulty. Get in touch with us behaviour or, if you feel you are seeing a rise as soon as possible if you feel you are getting in crime in the area, so we can assist and behind on your rent and bills. You can also give practical advice. Tell us if you believe look on our website for advice on a range of properties are being use for illegal purposes. money matters and links to other sources of Take pride in your community and regularly help and support. maintain your own garden or clean the space outside your flat etc. We can offer low cost Link here support if you need help with this. Be a great neighbour – top tips Be observant around your neighbourhood and ● Introduce yourself to your neighbours and let us know when things do not look great. consider your neighbours’ lifestyles It may be that the standard of communal ● Be aware of the noise you create in your spaces can improve, the environment could own home, particularly in buildings with be improved or when you see something that communal entrances. you don’t think is safe. Let us know if you ● Be mindful of where you park and be think a property has been abandoned as soon considerate of others as possible so that we can take action to re- ● Let your neighbours know if you are having let the property and avoid possible damage. a celebration Report repair issues quickly and keep an eye ● Maintain your garden and keep your com- on any recurrent problems you notice in your munal areas free of items home, or those of others in your community, ● Put your bins out on the right night and and let us know. Always fill in the repairs bring them in again once collected feedback surveys, this will really help us ● Keep an eye on your neighbour’s property

Getting involved We encourage residents to get involved in so you can do as much or little as you like. wherever possible so please get in touch if improving and shaping our performance and Activities include feedback surveys, photo you have any ideas on how to improve your the standard of our services. We understand tasks, mystery shopping and the opportunity neighbourhood. that not everyone wants the same level of to volunteer for our scrutiny panel. involvement, so we offer a range of ways to In addition to Jigsaw Rewards you can also get involved. have informal involvement by attending community events or following us on social media, our websites and through our news- letters. Jigsaw Foundation If you want to be more involved you can be April 2019 sees the launch of Jigsaw part of a focus group to discuss different Foundation offering funds for local projects Jigsaw Rewards services and attend events and training. You which make a difference to the lives of our Jigsaw Rewards is an opportunity for you to can even become a tenant director on our residents and their communities. The fund give your feedback by completing surveys on Board, join/set up a residents’ association or is open to charities, resident and community our services, mainly from the comfort of local group in your area. groups, voluntary organisations, social enter- your own home. In return you will receive We also recognise that everyone has skills, prises and local partner agencies. £500,000 points which can be exchanged for gift capability and drive to improve their neigh- will be available annually to share between vouchers or credits on your rent account. It bourhoods and this is happening with great projects within our neighbourhoods. For is simple and quick to register for Jigsaw success in a number of places. We’re keen more information and an application form, Rewards. Just visit rewards.jigsawhomes. to promote this and whether it’s a small pro- visit www.jigsawhomesgroup.org.uk. Grants org.uk/ and enter your surname, payment ject near to your home or something more under £25,000 will be voted on by tenants reference and tell us which areas of the ambitious, we want to hear your ideas and through Jigsaw Rewards. Anything above business you are interested in. We will only help you to make this happen. Our neigh- this will be voted on by Jigsaw’s executive share with you the activities you have chosen, bourhood team will support you to do this team. Your money Welfare benefits Loan sharks Nottingham Credit Union If you need to make a claim for welfare ben- efits, you need to do it as soon as possible. If you are affected by a loan shark, don’t Nottingham Credit Union is a community Don’t delay as you could miss out on money suffer in silence. The Illegal Money Lending savings and loan co-operative where mem- you are entitled to. We have a benefits Team can help. You can contact the team bers pool their savings to lend to one another. calculator and budgeting tool available to all anonymously on 0300 555 2222. You can join the Credit Union if you live or tenants in the Jigsaw Homes Group. work in .

Nottingham Credit Union offers secure savings and affordable loans at low interest rates More information is available on the website at www.nottinghamcu.co.uk or by calling Payment facilities 0115 8283121 We have a number of We have a wide range of payment facilities Nottingham Credit Union is authorised by the as well as a household budget Prudential Regulation Authority and regulated tool – why not try them out. available but paying rent through your bank by the Financial Conduct Authority and the by standing order or direct debit (DD) is now more popular than ever. 34% of tenants Prudential Regulation Authority ref no 213439 (who are not in receipt of Housing Benefit) are now paying this way. Find out more by calling us on 0161 331 2000.

Just give us a call to find out Please visit more. www.newcharter.entitledto.co.uk If you are concerned about debts Water bill reduction schemes or would like advice on benefits, Home Contents Insurance contact our Money Wise Team on: You may qualify for one of Severn Trent’s We offer a scheme to protect your home water bill reduction schemes. or 0115 905 1515 contents that you can pay weekly with your Simply call them on [email protected] rent? Find out more on 0161 331 2000. 0345 602 2777

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