Your UK Holiday Choice
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DEPARTING FROM Your UK SOUTH WALES Holiday Choice & SOUTH WEST COAST ENGLAND Coach& SELF DRIVEHolidays BREAKS May 2021 – December 2021 Part of the UK’s only Employee Owned Travel Group alfatravel.co.uk | 01257 248000 Welcome to the ALFA TRAVEL 2021 BROCHURE Hello…… We are delighted to be bringing to Whether you choose to sit back and take WHAT IS EMPLOYEE OWNERSHIP? you our new South Wales and South West in stunning views from the comfort of your Our business is majority owned by a trust Coast England brochure for the first time, personal, luxury seat on our coach breaks, operated on behalf of our employees. featuring a handpicked collection of holidays or you prefer to experience the freedom to This means that each and every one of our to the UK’s finest seaside destinations, with go as you please on our self drive breaks in drivers, interchange, hotel and central office amazing included excursions and seasonal your own car, you’re always assured of the teams equally benefit from the success of our offers – all designed to make memories that same great Alfa hospitality. business. We believe this is what makes the will last a lifetime. Alfa Leisureplex difference, with every one of Why not choose a summer weekend hop our employee owners dedicated to going that As the only employee owned travel group to the English Riviera or you may prefer extra mile to provide you with a memorable in the UK, our team of resident ‘Alfa Travel a week away to stunning Eastbourne or holiday experience. Memory Makers’ have been busy designing Scarborough? With fantastic Summer, a fantastic new range of holiday experiences Autumn and Festive breaks on offer, within the UK especially with our customers there are so many reasons to get away in mind. Working with our very own 3 AA and experience the Alfa difference. star rated Leisureplex Hotels, our unique With over 30 years experience and range of tours take in some of the ‘must see’ heritage we are truly trusted by our destinations from the world-famous customers who book with us again to those magical ‘hidden gems’. and again, and as an employee owned All of our tours feature handpicked business that’s something that makes us accommodation, excellent entertainment, all very proud. great food and a warm welcome. Featuring We look forward to welcoming you on amazing excursions included in the price on board with us in 2021. PEACE OF MIND the majority of our holidays, local direct join We are fully bonded tour operator members pick up points, choice of seats and lots of Best wishes, the Alfa Team of the Association of British Travel Agents, so single rooms available without supplement you can be sure that all payments made to us across our own Leisureplex Hotels^, there in advance of your holiday are fully protected. are plenty of reasons to book your next ^Applies to tours staying at Leisureplex Hotels In addition, as an ABTA member we adhere to a coach holiday with us. between Oct-Dec only. strict code of conduct. For more information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel 020 3117 0500 www.abta.com 2 Call 01257 248000, visit alfatravel.co.uk or visit your local travel agent YOUR BOOKING WITH ALFA MADE EASY UK HOLIDAY Book at your convenience on our website CHOICE Introduction to Alfa 2 alfatravel.co.uk Joining Your Tour 7 Why not search and book your holiday from the Autumn Offers 8 comfort of your own home. SOUTH WEST ENGLAND Newquay 9 Ilfracombe 10 Call our friendly reservations team on 01257 248000 Exmouth 11 Torquay 12 SOUTH & SOUTH EAST ENGLAND Our offices are open: Visit an approved Travel Agent Bournemouth 14 Mon-Fri: 8.30am-6.30pm, We have an extensive range of partner travel Isle of Wight - Shanklin 15 Sat: 9.00am-5.00pm, agents within your local area, who will be Bognor Regis 16 Sundays & Bank Holidays: able to guide you through your booking. Eastbourne 17 10.00am-4.00pm. EAST COAST ENGLAND Great Yarmouth 18 Cromer 18 NORTH EAST & YORKSHIRE Bridlington 19 SOCIAL DISTANCING AND COVID PROCEDURES Scarborough 20 The safety of our customers and employee owners will always be our number one priority and NORTH WEST ENGLAND that is why we have enhanced our processes and procedures as a result of the Covid outbreak. Blackpool 20 You can find our Covid Secure operating procedures by visiting our website, which is regularly WALES updated as the guidance evolves. You can also call our reservations team who will be happy to Tenby 21 answer any queries you have. Details of the latest procedures will be posted out with your Llandudno 22 tickets prior to departure. Criccieth 23 Porthcawl 24 ALFA PEACE OF MIND COVID GUARANTEE SCOTLAND With Alfa you can book your holiday with confidence, safe in the knowledge Dunoon 25 that if you have to cancel your holiday due to having to self isolate with Festive Breaks 26 Covid-19 symptoms or subject to a local lockdown or you are contacted Online Shop & Club Membership 28 by ‘Track and Trace’ and advised to self isolate, you can move your holiday PEACE Self Drive Hotel Breaks 29 departure date free of charge to another date in the future.* We strongly OF MIND Group Holidays 32 recommend that customers obtain an insurance policy which covers against GUARANTEE Holiday Insurance 32 cancellation and medical expenses if you fall ill whilst on holiday. Booking Conditions 33 THE ALFA TRAVEL COMMUNITY *Valid on all existing and new bookings. Evidence will be required to prove that you are self isolating in conjunction Why not become an ‘Alfan’ and join our Facebook Group, search ‘Alfa Travel with Covid-19. You are entitled to transfer your holiday free Community Group’ on Facebook to join your fellow Alfa holidaymakers. of charge under our guarantee to an alternative date (please be aware any increase in the holiday price will be applicable), if you choose to cancel your holiday you will be charged the appropriate cancellation fees in line with our booking terms and conditions. Call 01257 248000, visit alfatravel.co.uk or visit your local travel agent 3 HOLIDAY WITH US... EXPERIENCE THE ALFA DIFFERENCE Here at Alfa, we are passionate about offering the very widest EXPLORE THE VERY BEST OF THE BRITISH choice of coach holidays, featuring exclusive itineraries and unique SEASIDE WITH LEISUREPLEX HOTELS experiences. From a warm welcome on arrival to the very last minute of your holiday, The majority of our coach holidays include free excursions and our helpful team will be on hand to make your stay one to remember. Our admissions to some of the UK’s most fascinating places without the quality hotels are matched by professional, efficient employee owners need to pre book yourself or queue at busy times of the year. representing the very best of the UK hospitality industry. Our fantastic team of knowledgeable employee owner drivers are Set in some of the most iconic seaside resorts, many of our hotels offer on hand to share with you their ‘hidden secrets’ and top tips to help stunning views and the perfect location from which to take an evening you get the most out of your holiday. stroll or explore the delights of the local town. Leisureplex Hotels offer evening entertainment on most days during the HOTEL ICON KEY week. All our hotels are large enough to provide cosy relaxing lounge areas Keep a look out for the icon keys throughout the brochure which where you can enjoy a tranquil glass of wine or curl up with a book. will help you to easily identify which facilities are available at your chosen hotel. All 22 Leisureplex Hotels have achieved the AA Covid Confident Accreditation. This is recognition for our improved 117 procedures aimed at the combat of Covid-19. The Entertainment Tea/Coffee WiFi at least The number hotel has on at least one facilities in in the public of bedrooms a lift evening bedroom areas in the hotel All rooms in our Leisureplex hotels are en-suite and include flatscreen freeview TV’s, tea and coffee making facilities and hairdryers. Wi-Fi is available in our public areas and some hotels include Wi-Fi in the rooms, see the hotel descriptions for more details. 4 Call 01257 248000, visit alfatravel.co.uk or visit your local travel agent DINING IN LEISUREPLEX HOTELS We provide a full British Breakfast to start off the day and in the evening you can relax with our substantial menus which offer plenty of choice and a selection of wines. Don’t forget you can take advantage of our great value meal deal, where we can provide a picnic lunch for you to enjoy on your travels. If you have any special dietary requests then we can cater for most needs. CATERING FOR YOUR NEEDS As we can accommodate most dietary requirements, should you have a specific need, please inform us at the time of booking and inform the hotel at least one week prior to your arrival. Our dedicated Special Requirements team can be contacted by emailing [email protected] or WE’RE GOOD TO GO alternatively calling01257 248134. INDUSTRY STANDARD We will do our best to cater for any Special Requirements you may have. If you or any member of your party has any medical problem or disability We are delighted to have been awarded the Visit Britain ‘We’re which may affect your stay, please provide us with full details at the Good to Go’ accreditation for England, Wales, Scotland and time of booking by emailing our Special Requirements team on Northern Ireland.