Hang Seng HSBCnet Mobile App with Biometric Sign-on Logon with your fingerprint and face anytime, anywhere

Biometric Sign-on offers a simple, secure and fast way to view your Hang Seng account balances and statement details on the go via an Smart phone. Once enabled, you can simply logon and enjoy: Account Enquiry Check account and balances information View Receivables Finance accounts & transaction history Authorization Alert Receive notifications of payments ready for authorization via “My Alerts”

What you will need: For Touch ID: Apple iPhone 5s or later, running iOS 9.0 or later For Face ID: Apple iPhone X or later For Fingerprint ID: With specific Android devices (Please refer to Hang Seng Bank website) The latest version of the Hang Seng HSBCnet Mobile app downloaded from the Apple App Store and Google Play

Your Hang Seng HSBCnet memorable answer and password

Activate Touch ID or Face ID or Fingerprint ID for your Hang Seng HSBCnet Mobile App by following these simple steps: 1 Register 2 Logon

Open your Hang Seng HSBCnet Mobile app, and In your smart phone, make sure you have registered enter your username. Then input the code your fingerprint or facial map under “Setting”. generated from your Security Device OR your memorable answer and password.

3 Enable 4 Verify

Once logged in to Hang Seng HSBCnet Mobile, select Touch ID or Face ID or Fingerprint ID from the menu. Scan your fingerprint or face to complete Switch on Touch ID or Face ID or Fingerprint ID and the setup. follow the instructions. You will need to accept the Terms & Conditions to enable the service. 19 (CM) CB622 06 /

Notes: 1 Security Device authentication is still required for any payment authorization on Hang Seng HSBCnet Mobile App. 2 Apple, the Apple logo, iPhone, Touch ID, Face ID, and TrueDepth are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. 3 Android, Google Play and the Google Play logo are trademarks of Google LLC.