Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
4.2.9 Tab 7: Company Profile and Experience
4.2.9.1 Vendor’s Company History and Experience
The Right Experience for Florida's Accenture's experience in delivering and Challenges maintaining large-scale integrated eligibility Florida and the Department of Children and systems provides Florida with the resources, Families (DCF) is undertaking a mission-critical experience and capabilities to deliver a low risk initiative for your clients, workers, and all of the solution stakeholders that will change the way integrated • 5 million: online transactions flow through C- eligibility services are delivered for years to IV per day come. This is a significant opportunity to turn • 24 million: claims worth more than $1.2 the Department's vision into reality while billion are processed by social welfare systems anticipating and accounting for an ever- implemented by Accenture every year changing technological and regulatory • 18: month implementation of the Idaho environment that directly impacts DCF Benefit Information System was the lowest operations. cost, quickest implementation of a transferred For the Department, the experience gained system in last 20 years designing, developing and implementing similar • 5 million: customer records and 32 million transformational projects in California, Idaho, documents across multiple agencies available Kansas, Texas, New York and here in Florida to NYC case workers thru HHS-Connect means the Accenture team has an unrivaled track • 8 million: New York residents that can record ready for the challenges DCF faces. connect more easily with local government via To achieve the intended goals of improved NYC 311 services, adaptability, and certification, DCF must • 4,000: case workers trained on State of be confident in its selected vendor's ability to Georgia web-based case management system, bring a skilled team to help implement a tested replacing time-consuming paperwork and solution that fulfills the eligibility vision within repetitive data entry work the required schedule. We bring the skills, people, • 2 million: open cases supported by California and work ethic required to deliver the ACCESS Child Support, the largest child support system Florida System Replacement project on time and in the US rolled out to all 58 counties on budget. • 3 billion: dollars collected in child support Accenture continues to build the skills of our annually in Michigan and California resources through training, conferences, and • 20 million: enrollment transactions at 98.5 previous relevant project experience. As part of percent accuracy or higher were processed by the ACCESS Florida System Replacement Accenture-delivered systems project, we will bring our knowledge from our • $250 million: in benefits are issued each successful history as well as our plan to position month through C-IV Florida for future success. Throughout our history, Accenture has expanded the services we provide our clients in order to help them meet the challenges of their ever-changing operating environments. We pioneered systems integration and business integration; led the deployment of enterprise resource planning, customer relationship management, and electronic services; and have established ourselves as a leader in today’s global marketplace. Regular as clock-work, an Accenture system goes live somewhere in the world about every four hours.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-1 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply Our solution team will establish and maintain the momentum necessary for the project and to meet the delivery schedule. Accenture brings the needed mix of seasoned resources, industry leading processes and the accumulated experience from health and human services work in multiple states. As Figure 7-1 illustrates with the grey highlighting, we have worked in multiple states, including Florida, to successfully deliver health and human services systems.
Michigan F A D F H
C
H F B Massachusetts C F C E D A F D G New Jersey B H H E F A B B C A F H Delaware F G C B E B F H D C District of Columbia F C G H G A A C H E F D G C H F Maryland A E A D H A C D E H H A F A A D H E A H A B C D A B C C C F D E F G H Florida H A B E F G
A Child Support Enforcement E BI/Reporting AZ, CA, DC, FL, GA, IL, MD, MI, MS, MO, NC,NM, OK, TN, TX, WY AZ, CA, DE, FL, MA, MD, NC, TX, WY B Child Welfare/Child Care F Labor UI CO, FL, GA, IL, IA, NE, NY, NYC, TX, WY CA, CO, FL, IL, KS, LA, MI, MN, NJ, NYC, OH, OK, PA, TX, WA, WI C Integrated Eligibility/Case Management (TANF/SNAP/Medicaid) G Workforce CA, DC,GA, ID, LA, KS, KY, MD, MS, MT, NE, NYC, TX, VA IL, FL, KS, LA, MO, NY, OH D Customer Service Web Portal/Security H Pensions CA, GA, ID, KY, MD, MI, NM, NY, TN, TX CA, CO, DC, LA, MD, MI, MO, NY, NYC, OH, OK, OR, PA, SC, TN, TX, WI
2 FL_FIES 12.156 Figure 7-1. Accenture's knowledge, leading practices, and experience in health and human services provide Florida with a low-risk Provider to implement, operate and manage the ACCESS Florida System Replacement
Accenture is the team with the experience and the solution to implement the ACCESS Florida System Replacement project. We take the needs of our clients very seriously and continue to not only invest in our own people, but continue to make investments in our clients and keep them at the forefront of technology and innovation. For example, Accenture created and continues to sponsor the annual Harvard Human Services Summit (www.accenture.com/integratedservicedelivery) in collaboration with Harvard's Leadership for a Networked World and with the American Public Human Services Association (APHSA). The Summit brings together health and human services leaders from across the world to explore leadership, policy, program, and technology themes. The overall focus is on improving outcomes and integrating service delivery. Our annual summit proves to be a powerful opportunity to work with and learn from some of the world’s foremost human services officials from Federal, state, county and community-based organizations.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-2 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
We understand today’s turbulent environment of economic upheaval, complex social challenges and changing demographics require human services organizations to not only help individual crisis, but also guide families and communities to a self-sufficient and sustainable future. Meeting these demands entails human services organizations improving their capacity to deliver an efficient and effective array of services over time – yielding outcomes that are valued by multiple stakeholders. Yet, designing and implementing an outcomes-focused business model takes a deft hand; Figure 7-2.Our collaboration with Harvard's leaders have to guide their organizations and Leadership for the Human Services Summit stakeholders to new models of cross boundary enables the improvement of integrated service governance, organizational structures, enabling delivery. technologies and methods of delivering services. The summit agenda integrates insights from Harvard faculty and researchers, knowledge from industry luminaries and practices from leading practitioners. Through case studies and one-on-one dialogue, participants gain insight on: planning human services business model innovations that generate new levels of organizational efficiency, effectiveness and capacity; formulating and adopting an integrated outcomes model for human services organizations and aligning policy, governance, technology and measures to create success; and harnessing the momentum created by health care reform to achieve a more integrated and seamless health and human services system. Participants leave this Summit with the leadership skills and strategies needed to achieve a more integrated and outcomes focused human services organization. Participants quickly learned that they are not alone in the quest to achieve integrated service delivery. Organizations such as State of Kansas Department of Health and Environment, State of Idaho Department of Health & Welfare, North Carolina Department of Health and Human Services, Province of Ontario Ministry of Children and Youth Services and many other state, city and county Human Services agencies have shared best practices, business strategies and models and discussed how to best meet changing policy. Like our Harvard Human Services Summit, we take extreme care of not only the current needs of the Department, but understand when and where to push the envelope in achieving high performance. In October of 2012, we will host our 3rd annual Harvard Human Services Summit where we will evolve the discussion to focus on Outcomes and Impact and focus more on health integration - topics from which the State of Florida would directly benefit. We understand that Florida faces a unique set of service delivery circumstances due to requirements from the federal government. The CMS-mandated implementation schedule for this project requires the Department to get started quickly, maintain the necessary pace and be prepared for -- anticipate -- that there will be changes and modifications happening frequently. Key considerations for experience include whether the vendor's experience is both similar in its delivered scope and relevant to Florida's technical environment. Selecting Accenture provides an answer of yes to both of those considerations. Figure 7-3 illustrates a snapshot of recent and relevant multi-vendor environments where we have delivered eligibility and human services projects (not general public sector work) directly related to the scope of work in this ITN.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-3 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
The Right Experience. Customer/ SOA Similar Size/ Scope Medicaid/CHIP SNAP TANF Employee Portal California – C-IV California – C-IV California – C-IV California – C-IV California – C-IV California – C-IV (2001 – Ongoing) Supports the application C4Yourself, C-IV's public Supports the application Supports the application Supports the application Uses SOA technologies to processing and eligibility portal, enables clients to processing and eligibility processing and eligibility processing and eligibility determine eligibility for 2.7 determination in 39 counties; submit applications for determination in the 39 counties; determination in the 39 counties; determination in the 39 counties; million clients. C-IV's robust for over 25% of the caseload. the C-IV supported programs and view representing over 25% of the caseload. representing over 25% of the caseload. representing over 25% of the caseload. architecture can handle a peak load of 65 their benefits. million transactions per second. Kansas Eligibility and Kansas Eligibility and Kansas Eligibility and Kansas Eligibility and Kansas Eligibility and Kansas Eligibility and Enforcement System Enforcement System Enforcement System Enforcement System Enforcement System Enforcement System (KEES) (KEES) (KEES) (KEES) (KEES) (KEES) Features SOA that combines Web-based integrated eligibility system Provides a secure, public-facing online The KEES application supports The KEES application supports SNAP The KEES application supports TANF commercial and open source of similar size and scope; available 7/12 access tool to help connect citizens to Medicaid eligibility services eligibility services eligibility services application components for flexibility and easily leverages the same solution caseworkers and benefit programs and reduction of technological risks proposed for Florida. Idaho BES Idaho BES Idaho BES Idaho BES Idaho BES Idaho BES (2008 – 2010) IBES supports 600 users IBES includes a browser IBES processes eligibility for IBES processes eligibility for IBES processes eligibility for IBES uses SOA technology and 250,000 cases. It was based employee portal. Medicaid and CHIP services SNAP services for the state's TANF services for the state's to support its 600 users and built using C-IV technology, allowing for for the state's 250,000 cases. 250,000 cases. 250,000 cases. 250,000 cases. a reduced timeline to implement. New York – HHS Connect New York – HHS Connect New York – ACCESS NYC New York – ACCESS NYC New York – ACCESS NYC New York – ACCESS NYC (2008– 2010) Accenture worked with (2005 – 2010) ACCESS NYC serves ACCESS NYC serves ACCESS NYC serves Our web-based solution multiple agencies simultaneously to This ADA-compliant all City of New York Human Services, all City of New York Human Services, all City of New York Human Services, included use of SOA technology to create a powerful tool integrating 35 web portal enables 1.5 million NYC including Medicaid. including SNAP. including TANF. provide the ACCESS NYC client portal, human services into a single platform. residents to apply for 35 benefit an employee portal, a common client programs across 15 different agencies index, and document management. through a user-friendly web portal. North Carolina FAST North Carolina FAST North Carolina FAST North Carolina FAST North Carolina FAST North Carolina FAST (2010 – Ongoing) NC FAST supports approximately The NC FAST Case Management The NC FAST Case Management The NC FAST Case Management The NC FAST Case Management Fast is utilizing SOA technologies for 15,000 users 25,000 providers and an Solution includes both a customer and Solution supports Medicaid programs. Solution supports SNAP programs. Solution supports TANF programs. integration of eligibility across Medicaid, annual caseload of approximately 3.9 employee portal. TANF, SNAP and child welfare million cases. United Kingdom Department Texas Information Nebraska Family Nebraska Family Nebraska Family Nebraska Family for Works Protecting Adults and Online Client Online Client Online Client Online Client and Pension Children in Texas User System (N-FOCUS) User System (N-FOCUS) User System (N-FOCUS) User System (N-FOCUS) (UK DWP) (IMPACT) (Early 1990s) The N-FOCUS Case Management The N-FOCUS Case Management The N-FOCUS Case Management (2002 – Ongoing) (2002 – 2006) N-FOCUS provides increased program Solution supports Medicaid programs. Solution supports SNAP programs. Solution supports TANF programs. Accenture teamed with this agency to IMPACT was the first fully deployed, integrity, labor-saving automation, and develop a real-time web-based web based Child Welfare System and improved management and reporting of integrated eligibility system for benefits contains TITLE IV-E eligibility programs and services. N-FOCUS and pensions. The system uses a determination. Accenture analyzed, supports the state's human services loosely coupled SOA in which new and designed, developed and implemented programs. existing components are integrated IMPACT. using web services. 3 FL_FIES-12.0011
Figure 7-3. This snapshot of experience demonstrates direct relevance of Accenture's capabilities necessary for an on time and on budget collaborative ACCESS Florida System Replacement project.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-4 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply Multi-Vendor Environments and Key Personnel Involvement Your commitment to addressing clients' needs requires a strategic vision made real by a skilled and experienced project team. Starting with the right team, with the right experience and skills for this type of pressure-filled, fast-paced, mission-critical effort makes achieving that vision more likely. The on-site resources provided for this project will be working with your Project Team for every agreed upon hour in the work plan. You will know their schedule, phone number, and email address and you will be able to contact them easily and directly. Continuity in project staffing is simply the way we operate. You can rely on our team to be there consistently and provide the end-to-end continuity required to deliver the ACCESS Florida System Replacement. Selecting a team that understands the Department's business needs and technology is central to delivering your vision. Table 7-1 provides relevant, multi-vendor projects with details regarding our proposed Accenture team's participation for each assignment. As shown, Accenture has collaborated as the prime contractor with many of the industry's skilled companies and external governance structures to address specific areas of need and provide related experience. The cumulative experience gained by individuals working side-by-side together on multiple eligibility projects for diverse clients significantly increases the capability and adaptability of the entire team. When those individuals serve together in increasingly more demanding and essential roles, their own and the team's ability to identify and resolve issues earlier and more efficiently increases significantly. The result then, is an elevated level of team capability directly relevant to the next project and yet only made possible through the glue of common experience. For Florida, these relationships provide confidence that our team's full and focused attention will be on meeting your project-specific requirements. This is a key to success for these fast-paced projects with many moving parts. People who have worked individually on different projects and are then proposed as a "team" for a new project will spend an inordinate amount of valuable time and effort just trying to get to know each other and will struggle to bring a sense of camaraderie, trust and ease of communications to that effort. While this is going on, the project and the schedule suffer. DCF can avoid this situation by selecting Accenture because our leadership team has worked closely together on similar projects and has experience directly relevant for your ACCESS Florida System Replacement project, also shown in Table 2. The Accenture team provides DCF with the camaraderie, trust and easy communications needed to make collaboration and delivery the focus in order to meet the demanding schedule. Our team is ready to go on Day 1. Reference Prime Subcontractor(s) Interfaced Personnel Involvement Project Contractor with IV&V and Role Served Idaho Benefits • Actium • Marta Lang: Eligibility Accenture • Enterprise Content Application System (IBES) Mgmt. Specialist • Kevin Hogg: Application Lead • Debora Morris: Project Director California • Hewlett-Packard • Marta Lang: Consortium IV • SolutionsWest Business Analyst • (C-IV) Accenture • Perceptive Paul Moore: Software Technology Lead • CGI • Kevin Hogg: • Actium Application Lead
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-5 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Reference Prime Subcontractor(s) Interfaced Personnel Involvement Project Contractor with IV&V and Role Served • Tony Dicuffa: Technical Architect • Seth Richman: Project Manager • Jim Burns: Training Lead
Kansas • Rose International • Marta Lang: Eligibility and Accenture • Perceptive Accenture Software Enforcement Software Product Support System • Actium • Tony Dicuffa: (KEES) Technical Architect • Arasu Dashkin: Deputy Application Development Lead • Debora Morris: Account Manager • Dave Mccurley: Software Business Lead North Carolina • Redmane • Paul Moore: Lead Technology Families • Quartech Accessing • DataStaff Architect Accenture Services • ExecLink • Zhen Zhu: Data through Architect Technology • Kevin Hogg: (NC FAST) Application Lead • Barry Webster: Project Director Texas Health • Maximus • Cindy Hielscher: and Human • First Data Project Manager Services • Northrop Grumman • Tim Murray: Accenture Commission – • SBC Mobilization Lead Integrated • Image API • Marta Lang: Eligibility Subject Matter • Burson-Marsteller Advisor / • MicroAssist Conversion Lead • Greiner Consulting • Paul Moore: • DCS Technology Lead • SM&A • Kevin Hogg: • HireProductivity Application Lead • MRSW • Tony Dicuffa: • Trinco Solution Architect • TEICC • Dave Mccurley: • Commonwealth Project Director
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-6 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Reference Prime Subcontractor(s) Interfaced Personnel Involvement Project Contractor with IV&V and Role Served Capital and Leasing
MyFlorida • Ariba • Barry Webster: MarketPlace Accenture • BellSouth QA Director (MFMP) • Epylon • Greg Martin:
• CSI WMBE Project Lead Services • Kim Koegel: Change Management Lead Table 7-1. Accenture has partnered with leading industry companies to implement and operate successful Eligibility and State of Florida solutions.
One of the key advantages DCF gains by selecting Accenture is that unlike other vendors, we are very carefully selecting the State Eligibility procurements we choose to respond to rather than every single one. This is because successful delivery is absolutely critical to you and to us. This means Florida will get the Accenture "A" team who has the experience needed to deliver this solution, rather than the "B", "C", or "D" team proposed by other vendors who are spread thin chasing work all over the country, or promising "A" teams who are really being proposed to multiple states. Unlike these vendors, we have been very thoughtful in who we have proposed for Florida so that we can deliver to you our "A" team. This "A" team is ready to start Day 1 with eligibility and Florida-specific experience. To provide Florida with an innovative, mission-critical solution, Accenture has entered into a teaming relationship with vendors that offer specialized products and/or resources with skills that are complementary to Accenture and are focused on specific areas for the ACCESS Florida System Replacement project. We use "Accenture team" to refer to the alliance between Accenture, Actium Consulting, Image API, and CSI WMBE Services, LLC. Our subcontractors bring decades of additional experience working with large-scale change initiatives that are citizen-focused, outcome-oriented, and cost effective throughout the State of Florida. Our Accenture team's knowledge and skills will provide the Department with resources to help increase performance and continually provide the service your citizens deserve. The details of our subcontractors and the description of work to be subcontracted are provided below.
Actium Consulting, Inc. Actium Consulting is a nationally recognized management consulting, technology services and outsourcing company with extensive capabilities across various industries and business functions. Guided by executives with more than 100 years of experience, Actium works collaboratively with clients to help them achieve their goals through strategic vision, operational excellence and sustainable value. With over 20 years of Health and Human Services experience, Actium has been specialized in the design, development and implementation of large scale eligibility systems. Actium has brought its industry leading knowledge in the design, development, implementation and maintenance of Health and Human Services systems in California, Michigan, Texas, New Mexico, South Carolina, Kansas, Idaho and Wyoming. Actium takes pride in helping clients achieve long range goals through: • Strategic planning
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-7 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply • Identifying achievable goals and setting priorities for improving performance • Designing, developing, and implementing packaged or custom designed information systems • Conducting performance measure reviews to identify progress and increase efficiency • Developing reengineering activities to increase the effectiveness of day-to-day operations
Image API Image API, LLC, began as a division of a large micro-graphics corporation (Alpha- Systems, Inc. in Pennsylvania) in the 1980’s to take advantage of emerging document- imaging technology. The company split off as a stand-alone corporation in 1993 and made its headquarters in Tallahassee, Florida. Image API offers a wide range of document conversion services designed to assist government agencies and private businesses with the implementation and operation of digital imaging technology and the transfer of paper documents to digital images. Their experience with high volume image processing will be critical for ACCESS Florida System Replacement project success. Image API’s primary services include: Scanning. High volume scanning capacity of paper documents with conversion of all-sized documents from small notes to full sized architectural drawings and maps in black and white, gray scale or full color. Indexing. Comprehensive indexing and document grouping of digital images, including document typing, bar-coding services, and the use of all types of recognition software. Document Preparation. Preparing of documents for scanning with the use of bar-coded document separator sheets and professional specifications manual. Document Collection and Inventory Control. Lock box and mail pickup services that incorporate total inventory control of documents. Image API’s Document Tracking System not only tracks the location of a document as it goes through the scanning process, but also tracks when documents are accessed, by whom, and what function was performed on the document. Image API demonstrated best value for quality of the process and supporting systems. Image API specializes in imaging solutions for government agencies, including health and human services organizations, and has an exceptional track record of on-time delivery of complex imaging solutions. In Florida, Image API has completed the largest on-site conversion for any of the 50 state governments. Image API converted the back file of all personnel records of the state on-site at over 120 locations. Image API also converted over 20 million records for the State of Florida Division of Retirement. The conversion occurred without interrupting the operations and all records were satisfactorily converted and indexed. No historical or current records were missed, lost, or misidentified. Image API has a multi-year contract to provide management of a complex imaging and processing for the Florida Department of Health, Division of Medical Quality Assurance. Accenture has selected Image API to provide the implementation of iCenter, the document management system, iCapture, the document indexing solution and to convert existing documents into the new repository. Through their combined experience, Image API demonstrates their capabilities to fulfill their role with the ACCESS Florida System Replacement project.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-8 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply CSI WMBE Services
CSI WMBE Services, LLC is a Tallahassee-based company supporting the Florida public sector market. CSI specializes in the enterprise integration of financial, human resource, supply chain and customer relationship management (CRM) applications and systems. CSI consultants leverage their business process knowledge and technical skills to conduct needs evaluations and provide the enterprise business application development, integration, support and training necessary to result in improved operational efficiencies and increased profitability. CSI Services is committed to excellence and quality. In instances where Accenture may have needs for temporary backfills in any of its various operational support capacities, CSI has been contracted to provide supplemental resources in such instances. CSI has provided supplemental staffing and services similar in scope to such clients as Accenture, Sandals, Unique Vacations, Summit Technologies, etc. for over a year. The skill sets provided included System Administrators, Developers, Database Administrators, and customer service representatives. CSI has a commitment to contribute to Florida's economic growth by providing Florida's minority businesses the opportunity for success. Accenture participates as a mentor in the Florida's Mentor Protégé program. We have selected our protégé organization, CSI WMBE as part of our team for the ACCESS Florida System Replacement project to provide staff augmentation as needed during both the Design, Development and Implementation (DDI) and Operations and Maintenance (O&M) phases.
Operations & Maintenance Experience and Key Personnel Involvement Our understanding of Eligibility and our track record of delivering critical Operations and Maintenance (O&M) services for Eligibility along with our breadth of public and commercial services and our transparent approach uniquely positions the Accenture team to monitor, manage and operate the ACCESS Florida System. Our solution for the ACCESS Florida System builds on top of our market-leading capabilities for Operations and Maintenance which have resulted in Accenture being consistently recognized as a leading provider of O&M services by market analysts like Forrester, IDC, and Gartner. We realize that the ACCESS Florida System has a limited life and our O&M solution is aimed at providing the most cost effective O&M solution for the Department. Our goal is to target change where it makes sense. For example, while we anticipate transitioning in new staff to certain roles, our staffing approach also anticipates re-badging the appropriate staff from the incumbent service provider based upon key skills and institutional knowledge. As a recognized leader in O&M services, we have industrialized tools and processes that we have hardened throughout our O&M work. We work with the Department to mutually agree where to apply new capabilities with an understanding that what isn't broke, doesn't need fixing. Successful Operations & Maintenance means transitioning key employees from the existing team to our team, implementing the knowledge transfer of key business functions, and providing solid documentation of existing operations processes and application components. Our experience, insight, and mature approach lower delivery risk and support the Department's business goals. By choosing Accenture to maintain and operate the APSP Suite of Products, the Department can focus on its primary business objective - supporting the health of its clients with a CMS-certified eligibility system. As shown in Table 7-2, Accenture offers a comprehensive O&M approach relevant to the needs of Florida, refined through successful project execution in several states, including most recently California and Michigan.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-9 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Reference Key Personnel Relevancy to Florida ACCESS Replacement Project Project Involvement California • Marta Lang: • Provide SLA-based project management Consortium IV Business Analyst • Coordinate scheduling of maintenance and change (C-IV) • Paul Moore: deployment Technology Lead • Manage desktop and server configuration with • Kevin Hogg: remote control capability Application Lead • Execute monthly release management • Tony Dicuffa: • Use of a centralized service desk Technical Architect • Integrate state provided support resources • Seth Richman: • Integrate enterprise monitoring and management Project Manager framework • Incorporate application Help Desk • Provide technology refresh Michigan • Cindy Hielscher: • Provide baseline application maintenance and Child Support QA Director support to improve system functionality Enforcement • Provide Impact Analysis of upcoming Federal System changes, such as reporting modifications and (MiCSES) newly released medical support regulations • Perform program assessment to maintain and improve services and quality of deliverables and tools • Implement release planning and development process by employing the principles of Quality Process Improvement (QPI) • Provide organization and management approach to promote effective communication with the Department Table 7-2. Accenture brings O&M experience relevant to Florida's needs.
Accenture is focused on providing a smooth transition of the ACCESS Florida System O&M from the incumbent service provider. As part of our focus, we have contracted CSI WMBE to provide staff augmentation with relevancy to the O&M phase. CSI previously teamed with Accenture to provide supplemental staffing and services on the MyFloridaMarketPlace project, the Florida Department of Revenue project, The Florida Office of Financial Regulations and the Department of Business and Professional Regulations projects, fulfilling a number of critical roles to offer functional skills and transitional knowledge. This includes providing staff for network administrators who provided knowledge for network components, firewall devices, and configuration for servers and interfaces. Other staff provided were Performance Lead Testers, responsible for the development and update of test scripts, Developers to design and update system requirements as well as .Net portal administrators who maintained and improved functionality of the client’s online systems and transitioned knowledge to Accenture. CSI has also been instrumental as a partner on several full life-cycle implementation projects where they assisted our staff with specialized resources skilled in COTS packaged products from implementation to support and maintenance phases. As part of resource management, we are confident in CSI's ability to provide staff in instances where short term resources are needed. Accenture has a defined process to handle client project demands, which enables us to aggressively ramp up ADMS teams, comprised of employees and subcontractors, to address your resource demands in a
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-10 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply flexible manner without compromising the quality of our delivery. As depicted in Table 7-3, we have the ability to provision services across a multitude of industries and technologies within aggressive timeframes. Accenture has the capabilities to accomplish transitions according to the need and speed required by our clients. Successful Transition at Scale & Speed Program # of Staff Transition Time Locations • Best Buy • 100 per • 6 months • Minneapolis, MN month • Vancouver, CAN • DLA BSM • 200 • 8 weeks • Fort Belvoir, VA • Richmond, VA • Columbus, OH • Philadelphia, PA • TSA Backlog Initiative • 300 • 5 weeks • Reston, VA • Global Bank • 100 • 6 weeks • Client Confidential • IRS Portal • 370 • 6 months • Washington, DC • Reston, VA • Houston, TX • Sterling, VA Table 7-3. Accenture has the ability to launch service provisioning of services across a multitude of industries and technologies within aggressive timeframes.
4.2.9.2 Company Profile Florida's situation, while unique to Accenture's experience in delivering and maintaining the State and to your citizens, is large-scale integrated eligibility systems provides Florida similar to the challenges that many with the resources, experience and capabilities to deliver a states have started to address or will low-risk solution be addressing soon with ACA. • 11 large-scale eligibility systems implemented in the last Having the confidence that the 15 years, including legacy data conversion from systems Accenture team, as your selected similar to Florida Provider, will bring the relevant, • Ground-breaking implementation of SOA-based eligibility specific and demonstrated experience systems in California, Idaho, and now in Kansas for the exact type of eligibility and − More than 40,000 employees with demonstrated design enrollment system design, and delivery skills in SOA/Enterprise integration development and implementation • effort needed means less worry about Operations & Maintenance of the largest integrated the future and more control over the eligibility system in the country (California C-IV) and an present. unblemished record of CMS-mandated changes going in on time and on budget For this critical initiative to achieve • Operations & Maintenance of one of the largest child the intended goals of improved support systems in the country (Michigan MiCSES) where services, adaptability, and Accenture took over another vendor's system successfully, certification, the Department must be aided Michigan in gaining federal certification for this assured in its selected vendor's ability system, and have measured significant O&M cost to bring the right corporate experience reductions while improving system functionality and and the right team to help Florida performance implement a tested solution that
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-11 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply fulfills the ACCESS Florida System Replacement vision. The Department must be fully satisfied that its selected vendor has the technical and management experience required for this effort. As presented in detail in the following sections, by selecting the Accenture Team, DCF can be confident that you have chosen market leaders in large, complex IT systems integration projects; with an eligibility- tested solution that will deliver the required functionality; executed by a team that has Florida-specific system replacement experience; and possesses the functional, technical, and project management skills required for success. Table 3 provides the details of Accenture's company profile with proof of legal entity to perform work in the state of Florida shown in Table 7-4. Company Profile: Accenture Full, legal name Accenture LLP Federal Employer 72-0542904 Identification Number Proof of legal entity and Accenture remains in good standing and is licensed to do business in authorization to do business the State of Florida. The document number of registration is with the State of Florida LLP980000201, as shown in Figure 7-4. Country and state of Illinois, USA incorporation Principal place of business United States Number of years in business Over 23 years
Table 7-4. Accenture is structured and organized to provide high-performance service delivery for the State of Florida.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-12 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Figure 7-4. Accenture is in good standing and is authorized to conduct business in the State of Florida.
Description of Organization - Accenture LLP Accenture LLP is a wholly-owned subsidiary of Accenture plc responsible for all work performed in the United States. Accenture LLP is a Limited Partnership organized in Chicago, Illinois and has been in business for over 23 years. Figure 7-5 presents an overview of our clients, resources and revenues. With more than 249,000 employees worldwide, Accenture has available the skills and experience required to deliver the ACCESS Florida System Replacement project on schedule.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-13 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Figure 7-5. We offer extensive services and reduce project risk through our field-tested processes built from our experience with successful implementations.
Subsidiaries of Accenture LLP Subsidiaries of Accenture and their address/country of organization are listed in Attachment 1, Subsidiaries of Accenture LLP.
Parent Corporation and Officers of Accenture Accenture plc is a public limited company incorporated in Ireland. Accenture LLP is a wholly-owned subsidiary of Accenture plc responsible for all work performed in the United States. Table 7-5 provides the top officers and executive leadership of our company.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-14 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Month and Year Year Joined Officer Name and Role Role Began Accenture William D. Green, Executive Chairman September 2006 1977 Pierre Nanterme, Chief Executive Officer January 2011 1983 Jo Deblaere, Chief Operating Officer September 2009 1985 Pamela J. Craig, Chief Financial Officer October 2006 1979 Stephen J. Rohleder, Group Chief Executive of Accenture’s September 2009 1981 Health & Public Service (H&PS) Operating Group Martin I. Cole, Chief Executive of Accenture's Technology March 2012 1980 Growth Platform Jorge L. Benitez, Managing Director of North America and September 2011 1981 Chief Executive of United States Dan London, Managing Director H&PS North America September 2009 1986 Operating Unit
Table 7-5. Top officers and executive leadership of Accenture.
Accenture Organization The Accenture organization services our 3,140 clients worldwide through five industry-focused operating groups: Health and Public Service, Financial Services, Products, Resources, and Communication, Media, and Technology. These groups deliver specialized solutions to clients across 17 distinct industries, giving us an understanding of industry evolution, business issues and applicable technologies, and enabling us to deliver innovative solutions tailored to each client's industry. We consider the ACCESS Florida System Replacement effort a strategic project for the Health and Human Services practices within our Health and Public Service operating group. Our three growth platforms – Management Consulting, Technology and Business Process Outsourcing – are the innovation engines through which we develop our knowledge capital; build world-class skills and capabilities; and create, acquire and manage key assets central to the development of solutions for our clients. The experienced individuals within these areas work closely with the professionals in our operating groups to develop and deliver solutions to clients. Within our Technology growth platform is Accenture Software which is a dedicated organization focused on developing differentiated software- based solutions such as our APSP Product Suite we are bringing to DCF. Accenture’s senior management team is focused on providing highly skilled resources and attentive service for the ACCESS Florida System Replacement project. In addition to the oversight and accountability inherent in our corporate organization structure, we offer an Executive Advisory Group to counsel and facilitate progress of the project. This group includes veterans from Accenture’s North America and Health and Public Services practice group who would meet quarterly and more often at strategic points in the project. Section 4.2.10.1 provides a detailed description of the Executive Advisors and Quality Assurance Directors of the ACCESS Florida System Replacement project. Our corporate organization chart, with select members of our Executive Advisory Group shown in Figure 7-6, represents Accenture’s investment in the Department's success.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-15 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Chief Executive Officer Pierre Nanterme
Managing Director and Technology Growth Platform Health & Public Service Chief Executive of Chief Executive Operating Group Chief Executive North America Martin Cole Steve Rohleder Jorge Benitez
Accenture Software Global Human Services Lead Managing Director Jan-Erik Hunn Colin Davies
Global Health & Public Managing Director for North Service/Accenture Software America Human Services Managing Director Julie Booth David McCurley
Director of Public Assistance Director of Human Services for North America Strategic Initiatives Debora Morris Jerry Freidman
= ACCESS Florida Replacement System Florida ACCESS Replacement Project Project Executive
Advisors 5 FL_FIES-12.0081
Figure 7-6. Accenture brings to the ACCESS Florida System Replacement project extensive knowledge, leading practices and experience in health and human services providing Florida with a low-risk Provider to implement, operate and manage the ACCESS Florida System Replacement project.
Accenture Office Locations Tallahassee is the location of the office that would perform work on behalf of the ACCESS Florida System Replacement project. We also have other Florida offices in Tampa/St. Petersburg and Miami. See Attachment 2, Office Locations for Accenture LLP for a list of Accenture's U.S. locations.
Principal Type of Business - Accenture Health and Public Service With the high visibility and sensitivity to get this project right, it is critical to select a Provider Florida can say with confidence has the right experience at scale with the right solution. What sets Accenture apart from other systems integrators is that we are bringing our Accenture-designed solution based on real and relevant experience that we are committed to implementing, supporting and providing upgrades to align with Department needs and industry leading practices. Accenture is both the application software provider and systems integrator (SI). We have combined our experience as a market leader in service-oriented architecture (SOA) and as the SI with the highest percent of on-time, on-budget successful eligibility system implementations in the market today to create the Accenture Public Service Platform (APSP) Suite of Products. Our solution is differentiated through Accenture's investment of over $15 million of Accenture funds in specifically improving on the foundation, both technical platform and business functionality, of our highly successful in production C- IV integrated eligibility application we built for California and later implemented in Idaho. This investment has resulted in a user-friendly, unified, web-based, customer-centric enrollment and eligibility solution that will support Florida in meeting ACA timelines. This investment also comes with a highly trained and skilled group of product engineers and business analysts that understand your business and have extensive experience with your solution.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-16 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply The current eligibility work we are doing is very similar to the work requested in the ITN and includes the California Consortium IV (C-IV) project, the Kansas Eligibility and Enforcement System (KEES) project, the North Carolina-based Families Accessing Services through Technology project (NC-FAST), the Iowa Statewide Integrated Eligibility project that was awarded in June, and our most recently contracted project, the CalHEERS project. In July, the California Health Benefit Exchange contracted with Accenture for the California Health, Eligibility, Enrollment and Retention System (CalHEERS) and work is underway. CalHEERS will be implemented by October 2013 and will allow residents of the State and small businesses to assess their eligibility for subsidized healthcare benefits and to purchase medical insurance. Similar to our proposed solution for Florida, the CalHEERS project will be based on the Accenture Public Service Platform (APSP). Table 7-6 presents a summary of current eligibility contracts including active projects and those that are either completed or have moved into Operations & Maintenance within the past three years. None of the listed projects was terminated for convenience, default or otherwise cancelled for any reason before the contract expiration date.
em
Reference Projects Tool
Services Integrated Integrated and Mgmt.
Workflow Mgmt.Workflow Eligibility Syst Eligibility Client Web Portal Client Document Imaging Imaging Document Health Human and Idaho Benefits Eligibility System (IBES) California Consortium IV (C-IV) Kansas Eligibility and Enforcement System (KEES) North Carolina Families Accessing Services through Technology (NC FAST) NYC Health and Humans Service - ACCESS NYC California Health, Eligibility, Enrollment and Retention System (CalHEERS)
Table 7-6. Recent eligibility and enrollment projects directly related to the Florida scope of work means familiarity and a faster start for the project.
In addition to these integrated eligibility systems projects, Accenture has been contracted and extended for additional work in Kentucky and the District of Columbia for the requirements gathering, overall operations planning, Request for Proposals (RFP) writing, and ongoing subject matter support for ACA.
Bankruptcy Protection Accenture LLP has not filed for bankruptcy protection in the past five (5) years, nor is Accenture LLP in the process of filing for bankruptcy protection or financial restructuring or refinancing.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-17 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply Conflict of Interest Accenture LLP does not have any potential or actual conflicts of interest which may arise as a result of Contract Award for the Florida Department of Children and Families Office of Economic Self- Sufficiency, ITN # 03F12GC1 and those covered by Section 6 of the PUR 1001 (Section C).
Representation and Authorization Accenture LLP does not have any reservations related to items in Section 9 of the PUR 1001 (Section C) entitled Representations and Authorization.
Affiliations, Partnerships or Associations Combining unparalleled experience and comprehensive capabilities across all industries and business functions, Accenture has collaborated with a number of associates and subcontractors to gain complementary skills beneficial to businesses and governments. As an example, Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, delivers federal solutions that help our clients seize opportunities amid significant challenges and change. US federal agencies entrust in our services to help them change the way government works - using our ability to work, think and contract differently. For additional information regarding Accenture's affiliations, a list of all related companies, partnership or associations, with location, see Attachment 1, Subsidiaries of Accenture LLP.
Actium Consulting, Inc. The table below provides the details of Actium Consulting's company profile. Company Profile: Actium Consulting, Inc. Full, legal name Actium Consulting, Inc. Address PO Box 4631, El Dorado Hills, CA 95762 Federal Employer 54-2169246 Identification Number Proof of legal entity and Actium Consulting, Inc. remains in good standing and is licensed to do authorization to do business business in the State of Florida. The document number of registration with the State of Florida is F12000003401 and is provided in Figure 7-7. Country and state of Colorado, USA incorporation Principal place of business United States Company Officer Gus Exarchos, Director, 12 years of service Subsidiaries None Office Locations 3149 Ridgeview Drive, El Dorado Hills, CA Number of years in business Over 20 years Date of Formation April 2005 Organizational Chart Shown in Figure 7-8 below. Bankruptcy Protection Actium has not been in bankruptcy in the past five years and does not intend to file for bankruptcy
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-18 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Company Profile: Actium Consulting, Inc. Conflict of Interest Actium does not have any potential or actual conflicts of interest, which may arise as a result of Contract Award for the Florida Department of Children and Families Office of Economic Self- Sufficiency, ITN # 03F12GC1 and those covered by Section 6 of the PUR 1001 (Section C). Representation and Actium does not have any reservations related to items in Section 9 of Authorization the PUR 1001 (Section C) entitled Representations and Authorization.
Figure 7-7. Actium Consulting is in good standing and is authorized to conduct business in the state of Florida.
Actium Consulting
Director Gus Exarchos
Training Lead Jim Burns
Florida ACCESS Replacement Project
FL_FIES 12.153
Figure 7-8. Actium Consulting Corporate Organizational Chart.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-19 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply Image API The table below provides the details of Image API's company profile with proof of legal entity to perform work in the state of Florida shown in Figure 7-8. Company Profile: Image API Full, legal name Image API, LLC Address 267 Executive Center Circle West, Tallahassee, FL 32301 Federal Employer 23-2753915 Identification Number Proof of legal entity and Image API remains in good standing and is licensed to do business in authorization to do business the State of Florida. The document number of registration is with the State of Florida P93000077490 and is provided in Figure 7-9. Country and state of Florida, USA incorporation Principal place of business United States Company Officer Richard S. Griffith, Jr., CEO, 19 years of service Kristy Davis, CFO, 13 years of service Loree Evans, VP Project Mgmt., 17 years of service Patrick Menjor, VP Tech Services, 18 years of service Subsidiaries None Office Locations Corporate Headquarters: 2002 Old St. Augustine Rd., Bldg. D, Tallahassee, FL 32301 Northeast: 455 Veit Road, Huntingdon Valley, PA 19006 Texas: 2100 Kramer Lane, Bldg. 1, Ste 700 Austin, TX 78757 Texas: 10001 West Interstate 20, Ste D/E Midland, TX 79706 Number of years in business Over 18 years Date of Formation November 1993 Organizational Chart Shown in Figure 7-10 below. Bankruptcy Protection Image API has not been in bankruptcy in the past five years and does not intend to file for bankruptcy. Conflict of Interest Image API does not have any potential or actual conflicts of interest, which may arise as a result of Contract Award for the Florida Department of Children and Families Office of Economic Self- Sufficiency, ITN # 03F12GC1 and those covered by Section 6 of the PUR 1001 (Section C). Representation and Image API does not have any reservations related to items in Section 9 Authorization of the PUR 1001 (Section C) entitled Representations and Authorization.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-20 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Figure 7-9. Image API is in good standing and is authorized to conduct business in the state of Florida.
Image API CEO Rick Griffith
VP Project Client Executive CFO VP Technical Services Management Steve Pendleton Kristy Davis Patrick Menjor Loree Evans
Florida ACCESS IT Support Software Development Replacement Project Jason Mosley John Long
FL_FIES 12.157
Figure 7-10. Image API Corporate Organizational Chart.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-21 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply CSI WMBE Services The table below provides the details of CSI WMBE's company profile with proof of legal entity to perform work in the state of Florida shown in Figure 7-11. Company Profile: CSI WMBE Services, LLC Full, legal name CSI WMBE Services, LLC Address 10026 Surrey Farms Lane, Tallahassee, FL 32309 Federal Employer 45-3063969 Identification Number Proof of legal entity and CSI WMBE Services, LLC remains in good standing and is licensed to authorization to do business do business in the State of Florida. The document number of with the State of Florida registration is L11000096665 and is provided in Figure 7-11. Country and state of Florida, USA incorporation Principal place of business United States Company Officer Anessa Dungey, CEO/President, 1 year of service Subsidiaries None Office Locations 3512 Maclay Blvd., Tallahassee, FL 32312 Number of years in business 1 year Date of Formation August 2011 Organizational Chart Shown in Figure 7-12 below. Bankruptcy Protection CSI WMBE Services, LLC has not been in bankruptcy in the past five years and does not intend to file for bankruptcy. Conflict of Interest CSI WMBE Services, LLC does not have any potential or actual conflicts of interest, which may arise as a result of Contract Award for the Florida Department of Children and Families Office of Economic Self-Sufficiency, ITN # 03F12GC1 and those covered by Section 6 of the PUR 1001 (Section C). Representation and CSI WMBE Services, LLC does not have any reservations related to Authorization items in Section 9 of the PUR 1001 (Section C) entitled Representations and Authorization.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-22 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Figure 7-11. CSI WMBE is in good standing and is authorized to conduct business in the state of Florida.
CSI
Director Anessa Dungey
Florida ACCESS Replacement Project
FL_FIES 12.154
Figure 7-12. CSI WMBE Corporate Organizational Chart.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-23 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply Accenture's Prime Vendor Experience For more than 25 years, Accenture has provided health and human services agencies in the United States and around the world with innovative, mission critical solutions, including statewide eligibility determination solutions. Along the way, we have successfully collaborated on a number of different subcontracting engagements to provide our clients with the most qualified team while meeting each service challenge head-on. As mentioned in Section 4.2.9.1, Accenture has served as the prime contractor for all of these integrated eligibility projects including the California C-IV System that serves a caseload of similar scale to Florida for public assistance programs. Through these relevant projects, Accenture was responsible for managing and integrating all personnel, including subcontractors from a variety of companies, into a single, cohesive organization. To deliver on the expectations for this ITN, Accenture strategically assembled a team that supports our overall approach. As the prime vendor, Accenture is accountable for the successful performance of the project and for the performance of its teaming partners. Accenture was highly selective in determining the appropriate mix of skills required for the ACCESS Florida System Replacement project. Table 7-7 provides a detailed approach of Accenture's interactions for managing subcontractors. Subcontractor Management Plan Subcontractor Scope of Work Accenture Interactions with Subcontractor • Actium Consulting • Establish, manage and maintain contracts − Responsible for training curriculum with subcontractors development and implementation and other • Evaluate and monitor performance in business and technology staff augmentation meeting objectives • Image API • Verify efforts aligned with overall project − Responsible for standup and scope implementation of iCenter - document • Verify compliance including submission of management system deliverables by the defined submission date − Responsible for standup and • Utilize subcontracting channels to attract implementation of iCapture - document resources for engagement-specific indexing solution recruitment − Conversion of existing documents to the • Effectively support the needs of the new repository subcontractors • CSI WMBE Services, LLC • Manage subcontractor teams on all phases of − Provide business and technology staff project augmentation • Provide clear communication between all project personnel
Table 7-7. The ACCESS Florida System Replacement project relies on effective collaboration between Accenture and subcontractors.
Previous Experiences with Subcontractors Accenture and the proposed subcontractors have a history of successfully teaming together to deliver a number of health and human services projects including the DDI and O&M of integrated eligibility and child support enforcement projects. Actium worked with Accenture to successfully develop and implement the Michigan Child Support Enforcement System (MiCSES), the Idaho Eligibility Enforcement System, the California Child Support System (CCSAS), the California State Person Retirement System (CalPERS), and we are currently working together for the Texas Office of Attorney General for their child support system implementation, the California Department of Consumer Affairs,
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-24 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply the California Franchise Tax Board (FTB) system, the California C-IV system and the Kansas Eligibility Enforcement System (KEES) . The Actium Consulting team continues to be an integral part of the MiCSES, CCSAS, CalPERS and C-IV systems in the production support effort. Image API is currently partnered with Accenture on an effort with the California Department of Consumer Affairs providing services and software solution for implementing a centralized document management system. This system provides support of all applications, renewals and other documentation required for over 350 licenses and permit types in the State of California. As part of the Texas Integrated Eligibility and Enrollment Services (IEES) solution, Image API was selected to deliver imaging solutions, scanning efforts and mail center operations. Throughout these alliances, Image API demonstrated best value for quality of process and showed an exceptional track record for on-time delivery of complex imaging solutions. As previously mentioned, Accenture has contracted CSI WMBE to provide staff augmentation with relevancy to both the DDI and O&M phases. CSI previously partnered with Accenture to provide staffing and services on the MyFloridaMarketPlace project, the Florida Department of Revenue project, The Florida Office of Financial Regulations and the Department of Business and Professional Regulations projects fulfilling a number of critical roles to offer functional and transitional knowledge. This includes providing staff for network administrators who provided knowledge for all network components, firewall devices, and configuration for all servers and interfaces. Other staff provided were Performance Lead Testers, responsible for the development and update of test scripts and Developers to design and update system requirements and transition knowledge to Accenture staff. As part of resource management, we are confident in CSI's ability to provide staff in instances where short term resources are needed. As the prime contractor, Accenture is accountable for the performance of the project and for the performance of its teaming partners. Accenture was highly selective in determining the appropriate mix of skills required for the ACCESS Florida System Replacement project. As such, we chose teaming partners that have a track record of support and delivery with us to provide the necessary services for the Department.
Subcontractor Agreements Accenture has executed Teaming Agreements with each of these three subcontractors to provide services pursuant to this ITN. Signed copies of each teaming agreement are included in Attachment 3, Subcontractor Teaming Agreements, as requested in the ITN. These teaming agreements detail the expectations of work to be performed during the ITN procurement process. Upon award notification and execution of the contract between Accenture and the State of Florida for the ACCESS Florida System Replacement, Accenture will execute subcontracts with our subcontractors.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. 7-25 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply Attachment 1: Subsidiaries of Accenture LLP Subsidiary Name Business Address / Country of Organization
Sistemes Consulting, S.L. Avda. Príncep Benlloch, 66 – Desp. 512. Andorra la Vella Accenture SRL Maipú 1210 8º piso, Buenos Aires, Argentina Accenture Service Center SRL Defensa 390, 1065 Ciudad De Buenos Aires, Argentina Accenture Technology Solutions Pty Ltd 48 Pirrama Rd Pyrmont, NSW 2009, Australia Accenture Australia Holdings Pty Ltd 48 Pirrama Rd Pyrmont, NSW 2009, Australia Avanade Australia Pty Ltd Lv 21, 1 Farrer Pl, Sydney NSW 2000, Australia Navitaire Australia Pty Ltd L17 141 Walker St, North Sydney, NSW, 2060 Australia Accenture GmbH Wipplingerstr. 34, Wien, Austria Accenture Technology Solutions GmbH Schottenring 16, Wien, Austria Accenture S.A.\N.V. Rue Royale 145 Koningsstraat, Brussels, B 1000, Belgium Accenture Technology Solutions NV/SA Rue Royale 145 Koningsstraat, Brussels, B 1000, Belgium Accenture Technology Ventures S.P.R.L. Rue Royale 145 Koningsstraat, Brussels, B 1000, Belgium Avanade Belgium S.P.R.L. Medialaan 38, 1800 Vilvoorde, Belgium Accenture Australia Ltd 22 Victoria St., Hamilton HM 12, Bermuda Accenture Technology, Consulting and Bolivia Outsourcing SA Accenture (Botswana) (PTY) Ltd Plot 112, Pula Holdings Building, Kgale Mews, Gaborone Accenture do Brasil Ltda R Alexandre Dumas 2051, Chacara Santo Antonio, Sao Paulo, 04717-004, Brazil Accenture Servicos de Suporte de Negocios Ltda Marechal Deodoro , 558, An 7, Centro - Curitiba , PR, Brazil Accenture Soluções em Automação Ltda Afonso Pena, 4001, 9th floor Staff - CEP 30130- 008, Belo Horizonte / MG Brazil Accenture Servicos de Automacao e TI Industrial Afonso Pena, 4001, 9th floor Staff - CEP 30130- Lta 008, Belo Horizonte / MG Brazil Avanade do Brasil Ltda R Alexandre Dumas 2051, Chacara Santo Antonio, Sao Paulo, 04717-004, Brazil Accenture Canada Holdings Inc. 5450 Explorer Drive Suite 400, Mississauga, ON, L4W 5M1, Canada
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -1 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
1021904 Ontario Limited Canada Accenture Inc 5450 Explorer Drive, Suite 300, Mississauga ON, L4W 5M1, Canada Accenture Business Services of British Columbia 401 West Georgia Street #1400, Vancouver, BC V6B 5A1 Canada Limited Partnership 401 West Georgia Street #1400, Vancouver, BC V6B 5A1 Canada Accenture Business Services for Utilities Inc 401 West Georgia Street #1400, Vancouver, BC V6B 5A1 Canada Accenture Business Services General Partner Inc. 5450 Explorer Drive, Suite 300, Mississauga ON, L4W 5M1, Canada Accenture Nova Scotia Unlimited Liability Co. Canada Avanade Canada Inc. 5450 Explorer Drive, Suite 300, Mississauga ON, L4W 5M1, Canada Accenture Chile Asesorias y Servicios Ltda Rosario Norte 530 Piso 6, Las Condes, Santiago, Chile Accenture (China) Co Ltd 21/F West Tower, World Financial Center, No. 1, East 3rd Ring Middle Road, Chaoyang District, Beijing 100020, China Accenture Technology Solutions (Dalian) Co Ltd No.1, North Section, Digital Road, Software Park, Dalian 116023, China Guangzhou Bao Zhe Information Consulting Co Unit 19-22 & 55, 10th Floor, HNA, No.8, Linhe Ltd Zhong Lu Tianhe District, Guangzhou 510610, China Avanade Guangzhou Unit 19-22 & 55, 10th Floor, HNA, No.8, Linhe Zhong Lu Tianhe District, Guangzhou 510610, China Qi Jie (Beijing) Information Technologies Co., 808 8th floor, Ocean International Center A, No. 56 Ltd. Dong Si Huan Zhong Lu, Chaoyang District, Beijing 100025, China Beijing Genesis Interactive Technology Co. Ltd 21/F West Tower, World Financial Center, No. 1, East 3rd Ring Middle Road, Chaoyang District, Beijing 100020, China Accenture Ltda Carrera 7, Número 71-52 Torre A Piso 10, Bogotá, Colombia Accenture Services s.r.o. Bucharova 8, 158 00 Prague 5, Czech Republic
Accenture Technology Solutions s.r.o. The Dancing House, Jiráskovo náměstí 6, 120 00 Prague 2, Czech Republic
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -2 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Accenture AS Arne Jacobsens Allé 15, DK-2300 København S, Denmark Avanade Denmark ApS Arne Jacobsens Allé 15, DK-2300 København S, Denmark ENMAX Technology Ecuador SA Ecuador
Accenture Egypt LLC Egypt Accenture Oy Itämerenkatu 1 00180, Helsinki Finland Accenture Technology Solutions Oy Itämerenkatu 1 00180, Helsinki Finland Accenture Services Oy Itämerenkatu 1 00180, Helsinki Finland Avanade Finland Oy Itämerenkatu 1 00180, Helsinki Finland Accenture SAS. 118, avenue de France, 75636 Paris Cedex 13 Accenture Technology Solutions SAS Le Prisme, 125 Avenue de Paris, Chatillon, 92320, France InVita SAS 118, avenue de France, 75636 Paris Cedex 13 Avanade SAS Le Prisme, 125 Avenue de Paris, Chatillon, 92320, France Accenture Insurance Services SAS 118, avenue de France, 75636 Paris Cedex 13
Accenture Holdings France SAS 118, avenue de France, 75636 Paris Cedex 13 Digiplug SAS 12 rue Godot de Mauroy, Paris, 75009, France Acceria SAS 117 Avenue Victor Hugo, Boulogne-Billancourt, 92100, France Accenture GmbH Campus Kronberg 1, Kronberg im Taunus, 61476, Germany Accenture Management GmbH Campus Kronberg 1, Kronberg im Taunus, 61476, Germany Accenture Holding GmbH & Co. KG Campus Kronberg 1, Kronberg im Taunus, 61476, Germany Accenture Dienstleistungen GmbH Campus Kronberg 1, Kronberg im Taunus, 61476, Germany Accenture Services GmbH Campus Kronberg 1, Kronberg im Taunus, 61476, Germany Accenture Technology Solutions GmbH Maximilian Str. 35, München, 80539, Germany Accenture Services für Kreditinstitute GmbH Ernst-Reuter-Strasse 119, 95030 Hof, Germany Avanade Deutschland GmbH Campus Kronberg 1, Kronberg im Taunus, 61476, Germany
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -3 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Accenture Ghana Limited Ghana Accenture Finance (Gibraltar) III Ltd 57/63 Line Wall Road, Gibraltar Accenture Minority III Ltd 57/63 Line Wall Road, Gibraltar Accenture PLC 57/63 Line Wall Road, Gibraltar Accenture S.A. 1, Arcadias Str., 145 64 Kifissia, Athens, Greece Accenture BPM S.A. 1, Arcadias Str., 145 64 Kifissia, Athens, Greece Accenture Co Ltd 85/F International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong, PRC Accenture Technology Solutions (HK) Co. Ltd. 85/F International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong, PRC Avanade Hong Kong Ltd 85/F International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong, PRC Accenture Tanacsado Korlatolt Felelossegu East West Business Center, 1088-H, Budapest, Rákóczi út 1-3, Hungary Tarsasag KFT (Also known as Accenture KFT) East West Business Center, 1088-H, Budapest, Rákóczi út 1-3, Hungary Accenture Services Private Ltd A1- Godrej Industries Complex, Off Eastern Express Highway, Vikhroli (East), Mumbai, 400079, India Avanade India Consulting Private Ltd Tek Meadows, 51, Old Mahabalipuram Road, Sozhanganallur , Chennai 600 119, India P.T. Accenture Wisma 46 Kota BNI—18th floor, Jl., Jendral Sudirman Kav. 1, Jakarta 10220, Indonesia Accenture 1 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland Accenture Global Services Ltd 3 Grand Canal Plaza, Upper Grand Canal St, Dublin 4, Ireland Accenture IOM 1 Company Limited Isle of Man Accenture IOM 2 Company Limited Isle of Man Accenture Ltd 11 Galgalei Haplada Street, Herzelia, Israel 46733 Accenture SpA Largo Donegani 2, I-20121, Milano Italy Accenture Technology Solutions SRL Via Pio Emanuelli, 1, 00142 Rome, Italy Accenture Outsourcing SRL Via Maurizio Quadrio 17, 20154 Milano, Italy Accenture Insurance Services SpA Viale del Tintoretto 200, 00142, Roma Italy
Accenture Finance and Accounting BPO Services Largo Guido Donegani 2, 20121, Milano Italy SpA
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -4 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Accenture HR Services SpA/TESS SpA Via Valleranello 9, 00128, Roma Italy Avanade Italy SRL Via Lepetit, 8/10, 20124, Milan Italy Accenture Japan Ltd Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo 107-8672 Japan Accenture Technology Solutions Japan KK Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo 107-8672 Japan Proquire KK Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo 107-8672 Japan SOPIA KK Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo 107-8672 Japan Avanade Japan KK Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo 107-8672 Japan Renacentis IT Services Co. Ltd Akasaka Intercity, 1-11-44 Akasaka, Minato-ku, Tokyo 107-8672 Japan Accenture East Africa Ltd Kenya
Accenture Sàrl 46A, avenue J-F Kennedy, 1855 Luxembourg Accenture S.C.A. 46A, avenue J-F Kennedy, 1855 Luxembourg Accenture International Sàrl 46A, avenue J-F Kennedy, 1855 Luxembourg Accenture International Capital SCA 46A, avenue J-F Kennedy, 1855 Luxembourg Accenture Sdn. Bhd. Level 35, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur Accenture Technology Solutions Sdn. Bhd. Level 35, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur Accenture Solutions Sdn Bhd Level 35, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur Avanade Malaysia Sdn Bhd Suite 22.01, Level 22, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Advent Business Services Sdn Bhd Level 35, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur Accenture Mauritius Ltd 9th floor, Nexteracom Tower 2, Ebène, Mauritius Accenture (Mauritius) Onshore Ltd 9th floor, Nexteracom Tower 2, Ebène, Mauritius Beaumont Development Centre Holding Ltd Mauritius AP Holdings Co Ltd Mauritius Accenture S.C. Blvd. Manuel Avila Camacho, No. 138 Piso 7, Col. Lomas de Chapultepec, 11000, Mexico D.F.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -5 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Operaciones Accenture, S.A. de C.V. Blvd. Manuel Avila Camacho, No. 138 Piso 7, Col. Lomas de Chapultepec, 11000, Mexico D.F. Accenture Technology Solutions, S.A. de C.V. Batallon De San Patricio No. 111 Piso 7, Valle Oriente, Garza Garcia, N.L., Mexico Servicios Técnicos de Programación Accenture Mexico S.C. Accenture Services Morocco SA Twin Center Tour Ouest - 16eme étage Angle Blvd. Zerktouni & Al Massira Casablanca 20 0000, Maroc Accenture Morocco Sarl Twin Center Tour Ouest - 16eme étage Angle Blvd. Zerktouni & Al Massira Casablanca 20 0000, Maroc Accenture Mozambique Limitada Kim Il Sung Boulevard, No. 961, Maputo, Mozambique Accenture Holdings B.V. Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Branch Holdings B.V. Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Services B.V. Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Equity Finance B.V. Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Middle East B.V. Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Central Europe B.V. Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Australia Holding B.V. Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Korea BV Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Technology Ventures BV Parkstraat 83, 2514 JG S-Gravenhage Netherlands Accenture Participations BV Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Minority I BV Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture BV Gustav Mahlerplein 90, 1082 MA Amsterdam, Postbus 75797, 1070 AT Amsterdam Accenture Insurance Services BV Versterkerstraat 6 1322 AP Almere Netherlands
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -6 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Avanade Netherlands BV Versterkerstraat 6 1322 AP Almere Netherlands
Partners Technology Mexico Holdings BV Netherlands
Accenture NZ Limited Lvl 11, 125 The Terrace, Te Aro, Wellington 6011 New Zealand Accenture Ltd 2nd Floor, Citi Bank Building, 27, Kofo Abayomi Street, Victoria Island, Lagos, Nigeria Accenture A S P.O. Box 363, N-1326 Lysaker, Norway Avanade Norway AS P.O. Box 486, 1327 Lysaker, Norway Accenture Peru Srl Av Vasco Nuñez de Balboa Nro. 659 Peru Accenture Technology Solutions Peru Srl Pasaje Acuña 127, Piso 7, Cercado de Lima – Lima, Peru Accenture Inc Makati Stock Exchange Bldg., Ayala Avenue, Makati City, Philippines Accenture Healthcare Processing Inc. GT Tower International, Ayala Avenue Corner HV dela Costa, Makati City, Philippines Accenture Sp. z.o.o. Warsaw, Sienna 39, 00-121 Warsaw, Poland Accenture Services Sp. z.o.o. Chocimska 17, 00-791 Warsaw, Poland Accenture Consultores de Gestao S.A. Avenida Eng. Duarte Pacheco, Amoreiras, Torre 1- 16 piso, 1070-101 Lisboa, Portugal Accenture Technology Solutions S.A. Torre 1, Floor 16º, Amoreiras, 1070-101, Portugal Accenture Services S.r.l. 24 Preciziei Bd, Westgate Office Park, H1 building, 1st floor, 062204, 6th district, Bucharest, Romania Accenture OOO Paveletskaya Square 2/2, 115054 Moscow, Russia
Accenture Saudi Arabia Limited 2nd floor, tower B, Novotel Business Park, Dammam Khobar High Way, Dammam, Saudi Arabia Accenture Pte Ltd 250 North Bridge Road, #33-00, Raffles City Tower, Singapore 179101, Singapore Accenture Technology Solutions Pte Ltd 250 North Bridge Road, #33-00, Raffles City Tower, Singapore 179101, Singapore Avanade Asia Pte Ltd 238A Thomson Road Singapore 307684, Singapore Accenture s.r.o. Plynarenska 7/C, 821 09 Bratislava, Slovak Republic
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -7 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Accenture Services s.r.o. Plynarenska 7/C, 821 09 Bratislava, Slovak Republic Accenture Technology Solutions – Slovakia s.r.o. Plynarenska 7/C, 821 09 Bratislava, Slovak Republic Accenture (South Africa) Pty Ltd Building 19, Harrowdene Office Park, Kelvin Drive, Woodmead, Sandton, South Africa Accenture Services (South Africa) Pty Ltd Building 19, Harrowdene Office Park, Kelvin Drive, Woodmead, Sandton, South Africa Accenture Technology Solutions Pty Ltd Building 19, Harrowdene Office Park, Kelvin Drive, Woodmead, Sandton, South Africa Accenture Africa Pty Ltd Building 19, Harrowdene Office Park, Kelvin Drive, Woodmead, Sandton, South Africa Accenture Technology Infrastructure Services Building 19, Harrowdene Office Park, Kelvin Pty Ltd Drive, Woodmead, Sandton, South Africa Accenture Yuhan Hoesa also known as 10th Fl., Posco P&S Tower, 735-3, Yeoksam-dong, Accenture Ltd Gangnam-gu, Seoul, South Korea, 135-923 Accenture Technology Solutions Ltd 10th Fl., Posco P&S Tower, 735-3, Yeoksam-dong, Gangnam-gu, Seoul, South Korea, 135-923 Accenture S.L. Pza. Pablo Ruiz Picasso, s/n, Torre Picasso, 28020 Madrid Accenture Holdings (Iberia) S.L. Pza. Pablo Ruiz Picasso, s/n, Torre Picasso, 28020 Madrid Accenture Outsourcing Services, S.A. Pza. Pablo Ruiz Picasso, s/n, Torre Picasso, 28020 Madrid Coritel S.A. Pza. Pablo Ruiz Picasso, s/n, Torre Picasso, 28020 Madrid Alnova Technologies Corporation S.L. Ramírez de Arellano, 35, Madrid, 28043, Spain Avanade Spain SL Paseo de Gracia, 11 Esc. C, Planta 3ª, Barcelona 08007 Spain CustomerWorks Europe SL Teknologi Elkartegia, Ed 207 A Plt 1 48170 Zamudio, Spain Energuiaweb SL Spain
Accenture Human Capital Management Solutions Avinguda Diagonal, 615, 08028 Barcelona, Spain SL Accenture AB Box 1331, 111 83 Stockholm, Sweden Accenture Services AB Sveavägen 25, 111 34 Stockholm, Sweden Avanade Sweden AB Färögatan 33, 164 51 Kista, Sweden
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -8 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Accenture AG Fraumünsterstrasse 16, CH-8001 Zürich, Switzerland Accenture Technology Solutions AG Fraumünsterstrasse 16, CH-8001 Zürich, Switzerland Accenture Holding GmbH Pestalozzistrasse 2, 8200 Schaffhausen, Switzerland Accenture Global Services GmbH Rheinstrasse 36, 8212 Neuhausen am Rheinfall Switzerland Accenture Finance GmbH Rheinstrasse 36, 8212 Neuhausen am Rheinfall Switzerland Accenture Finance II GmbH Rheinstrasse 36, 8212 Neuhausen am Rheinfall Switzerland Accenture Services AG Fraumünsterstrasse 16, CH-8001 Zürich, Switzerland Accenture Supply Chain Services SA Route De Pr-Bois 29 1217 Meyrin, Switzerland Avanade Schweiz GmbH Innere Margarethenstrasse 5, CH-4051 Basel, Switzerland Accenture Co Ltd 21ST Floor Cathay Taipei Int'L Building B, 218 Tun HWA S Road Sec 2, Taipei, Taiwan Accenture Solutions Co Ltd 30th Floor, Abdulrahim Place, 990, Rama IV Road, Bangrak, Bangkok, 10500 Thailand Accenture Co Ltd. 30th Floor, Abdulrahim Place, 990, Rama IV Road, Bangrak, Bangkok, 10500 Thailand Accenture Technology Solutions (Thailand) Ltd 30th Floor, Abdulrahim Place, 990, Rama IV Road, Bangrak, Bangkok, 10500 Thailand Avanade (Thailand) Co Ltd 10th Fl., Abdulrahim Building, Rama 4 Rd., Silom, Bang Rak, Bangkok 10500 Thailand IT One Limited Thailand Accenture Danismanlik Limited Sirketi Is Kuleleri, Kule 2 Kat 5, 4. Levent, Istanbul, 34330, Turkey Accenture BPM is Yonetimi Limited Sirketi Turkey
Accenture Ukraine LLC Ukraine Accenture Vietnam Co. Ltd M Floor, Etown, 364 Cong Hoa Street, Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam Accenture (UK) Ltd 1 Plantation Place, 30 Fenchurch Street, London, EC3M 3BD United Kingdom Accenture Properties 1 Plantation Place, 30 Fenchurch Street, London, EC3M 3BD United Kingdom
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -9 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Avanade UK Ltd 135-141 Wardour Street, London, W1F 0UT, United Kingdom Avanade Europe Holdings Ltd 135-141 Wardour Street, London, W1F 0UT, United Kingdom Avanade Europe Services Ltd 135-141 Wardour Street, London, W1F 0UT, United Kingdom The Accenture Group 1 Plantation Place, 30 Fenchurch Street, London, EC3M 3BD United Kingdom Accenture Services Ltd 1 Plantation Place, 30 Fenchurch Street, London, EC3M 3BD United Kingdom Accenture Technology Solutions Ltd 1 Plantation Place, 30 Fenchurch Street, London, EC3M 3BD United Kingdom Navitaire (UK) Ltd 81 Station Rd, Marlow, Buckinghamshire, SL7 1NS, United Kingdom Knowledge Rules Ltd 1 Plantation Place, 30 Fenchurch Street, London, EC3M 3BD United Kingdom Accenture LLP 161 North Clark, Chicago, IL 60601, United States Accenture Inc 161 North Clark, Chicago, IL 60601, United States Accenture LLC 161 North Clark, Chicago, IL 60601, United States Accenture 2 LLC 161 North Clark, Chicago, IL 60601, United States
Accenture Capital Inc 100 Wacker Drive Chicago, IL 60606, United States Accenture Credit Services LLC 161 North Clark, Chicago, IL 60601, United States Accenture Sub Inc United States Accenture Financial Corporation United States Avanade Inc 161 North Clark, Chicago, IL 60601, United States Avanade International Corporation 818 Stewart Street, Suite 400, Seattle, WA 98101United States Avanade Holdings LLC 818 Stewart Street, Suite 400, Seattle, WA 98101United States Computer Research and Telecommunications United States (U.S.) LLC Maple Insurance Inc United States Navitaire LLC 333 South Seventh Street, 7th Minneapolis, MN 55402, United States Navitaire International Inc 333 South Seventh Street, 7th Minneapolis, MN 55402, United States
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -10 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Subsidiary Name Business Address / Country of Organization
Proquire LLC 161 North Clark, Chicago, IL 60601, United States Accenture Federal Services LLC 800 N Glebe Rd # 300, Arlington, VA, United States Accenture Relocation LLC 161 North Clark, Chicago, IL 60601, United States Accenture BPO Services LLC 161 North Clark, Chicago, IL 60601, United States Origin Digital Inc. 1200 Harbor Boulevard, 9th Floor, Weehawken, NJ 07086, United States Accenture Insurance Services LLC 161 North Clark, Chicago, IL 60601, United States
Capital Consultancy Services Inc United States Zenta Mortgage Services LLC 8215 Forest Point Boulevard, Charlotte, NC, 28273, United States Zenta Recoveries Inc 8215 Forest Point Boulevard, Charlotte, NC, 28273, United States Zenta US Holdings Inc. 3500 Maple Avenue # 550, Dallas, TX75219, United States Accenture Puerto Rico LLC US/Puerto Rico Accenture Uruguay SRL Uruguay Accenture C.A. Centro de Seguros La Paz, Piso 7, Ala Noreste Avda. Francisco de Miranda, La California Norte, Venezuela Accenture Zambia Limited Zambia
Table 7-8. Subsidiaries of Accenture.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -11 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply Attachment 2: Office Locations of Accenture LLP Accenture Office Name Location Albany 111 Washington Street, Albany, NY 12210 Atlanta (Centergy) 75 Fifth Street, NW, Suite 1100, Atlanta, GA 30308 Atlanta (Equitable) 100 Peachtree Street, NW, Suite 1300, Atlanta, GA 30303 Austin 1501 S. MoPac, Suite 300, Austin, TX 78746 Boston Prudential Tower, 800 Boylston Street, Suite 2300, Boston, MA 02199 Charlotte 900 West Trade Street, Suite 800 , Charlotte, NC 28202 Chicago (N. Clark) 161 North Clark, Chicago, IL 60601 Chicago (N. LaSalle) 180 North LaSalle, Chicago, IL 60601 Chicago (N. Michigan) Accenture HR Services, 233 North Michigan, 12th Floor, Chicago, IL 60601 Cincinnati Atrium One , 201 East Fourth Street, Suite 1600, Cincinnati, OH 45202 Cleveland 200 Public Square, Suite 1900, Cleveland, OH 44114 Columbus 250 West Street, Suite 150, Columbus, OH 43215 Dallas (Infomart) 1950 Stemmons Freeway, Suite 5002, Dallas, TX 75207 Dallas (Las Colinas) 5221 North O'Connor Boulevard, Suite 1400, Irving, TX 75039 Denver 16 Market Square, 1400 16th Street,, Suite 500, Denver CO 80202 Detroit 3000 Town Center, Suite 2400, Southfield, MI 48075 Florham Park 300 Campus Drive, Florham Park, NJ 07932 Hartford One Financial Plaza, Suite 1600, Hartford, CT 06103 Houston 2929 Allen Parkway, Suite 2000 , Houston, TX 77019 Indianapolis 111 Monument Circle, Suite 2100, Indianapolis, IN 46204 Kansas City 7500 College Boulevard, Suite 1400 , Overland Park, KS 66210 Los Angeles 2141 Rosecrans Avenue, Suite 3100, El Segundo, CA 90245 Miami 355 Alhambra Circle, Suite 1101 , Coral Gables, FL 33134 Milwaukee 111 East Kilbourn Avenue, Suite 1200, Milwaukee, WI 53202 Minneapolis 333 South Seventh Street, Minneapolis, MN 55402 Murray Hill 5 Spring Street, Murray Hill, NJ 07974 New York 1345 Avenue of the Americas, New York, NY 10105
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -12 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply
Accenture Office Name Location Philadelphia Two Commerce Square, Suite 2400, 2001 Market Street, Philadelphia, PA 19103 Phoenix 3200 East Camelback, Suite 245, Phoenix, AZ 85018 Pittsburgh 8 Penn Center West, Suite #100, Pittsburgh, PA 15276 Raleigh Two Hannover Square, Suite 1520, Raleigh, NC 27601 Sacramento 1800 3rd Street, Suite 215, Sacramento, CA 95811 San Antonio 5750 Northwest Parkway, Suite #100, San Antonio, TX 78249 6415 Babcock Road, Suite #100, San Antonio, TX 78249 San Francisco 560 Mission Street, Suite 1200, San Francisco, CA 94105 San Jose 50 West San Fernando Street, Suite 1200, San Jose, CA 95113 Seattle 2211 Elliott Ave., Suite 300 , Seattle, WA 98121 St. Charles Business Center St. Charles Business Center (SBC): 3805 East Main Street, Suite F, St. Charles, IL 60174 Education Center (EC): Center for Professional Education, 1405 North Fifth Avenue, St. Charles, IL 60174 St. Charles (Woodlands) Main Street Building (MSB): 3755 East Main Street, St. Charles, IL 60174 St. Louis One Metropolitan Square, 211 North Broadway, Suite 2950, St. Louis, MO 63102 Tallahassee 2002 Old St. Augustine Road, E-45, Tallahassee, FL 32301 Tampa Bay/St. Petersburg 180 Fountain Parkway, Second Floor, St. Petersburg, FL 33716 Walnut Creek 1255 Treat Blvd., Suite 400, Walnut Creek, CA 94597 Washington, DC 800 North Glebe Road, Arlington, VA 22203 Wilmington 501 Carr Road, Wilmington, DE 19809
Table 7-9. Accenture Offices in U.S. Locations.
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -13 Copyright © Accenture 2012. All Rights Reserved. Florida Department Of Children And Families Office Of Economic Self-Sufficiency ITN # 03F12GC1 Programmatic Reply Attachment 3: Subcontractor Teaming Agreements
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this document. Attachment -14 Copyright © Accenture 2012. All Rights Reserved.
This page intentionally left blank.
This page intentionally left blank.
This page intentionally left blank.
This page intentionally left blank.