Surrey Care Services Directory 2010/11 a Care Choices Publication

Surrey Care Services Directory 2010/11 A Care Choices Publication

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Guildford Castle and gardens

The comprehensive guide to choosing and paying for care

Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud ‘Live Your Life Your Way’ CHD Living - intimate and private care centres, set in beautiful landscaped gardens

• Care is tradional, individual and person centred • Care is always delivered with respect, dignity and kindness • CHD Living provides hospitable facilies to meet individual needs • Choice of modern or tradional sengs • Choice of large bed sing rooms or single en-suite rooms • Choice of freshly prepared meals and snacks using local produce

South London & North Surrey South West Surrey

Kings Lodge Care Centre | Byﬂeet Brownscombe House | Haslemere KT14 7BQ | Tel: 01932 358700 GU27 3PL | Tel: 01428 643528

Park Lodge | Surbiton Crest Lodge | Hindhead KT5 8QA | Tel: 0208 390 7712 GU26 6PS | Tel: 01428 605577

Beaufort Lodge | Kingston St. Catherine’s Manor | Guildford KT1 2TQ | Tel: 0208 546 2073 GU3 1LJ | Tel: 01483 531181

Theord Lodge | New Malden Surrey Hills | Godalming KT3 5DT | Tel: 0208 942 6042 GU8 5UA | Tel: 01428 682346

Longdene Homecare | North Surrey Surrey Heights | Godalming Tel: 01932 254276 GU8 5UA | Tel: 01428 682734

Bagshot Park Care Centre | Bagshot Longdene Homecare | South Surrey Coming Soon Tel: 01483 413131

For further informaon or to arrange a visit please email: [email protected] | Or call: 01423 413121

www.chdliving.co.uk All services are registered with CQC | Providers of Care since 1984 Contents Introduction from Surrey County Council 4 ‑ Regions covered by this Directory 6 Where do I start? 8 ‑ Personalised care and support 8 ‑ Self Directed Support 8 ‑ Inspection and registration of care services 30 ‑ Personal Budgets 8 ‑ Protecting vulnerable adults 31 ‑ Direct Payments 9 ‑ Compliments, comments and complaints 32 ‑ Assessment 10 ‑ How solicitors can help 32 ‑ Advocates can help 12 ‑ Surrey Care Association Ltd 33 What care is available? 12 ‑ Paying for care services 34 ‑ Leaving hospital 12 ‑ Deferred Payment Agreements 34 ‑ Home care 12 ‑ Attendance Allowance 34 ‑ Home care agency checklist 13 ‑ NHS Nursing Care Contribution 34 ‑ The Re‑ablement Service 14 ‑ NHS Continuing Care Funding 34 ‑ Community alarms and Telecare 15 ‑ What will you have to pay for your care? 36 ‑ Maintaining your home 16 ‑ Running out of money 37 ‑ In Touch 16 ‑ Out of county care 37 ‑ Carers 17 ‑ Useful contacts 38 ‑ Respite care and short breaks 17 Independent home care providers 40 ‑ NHS Continuing Healthcare 17 Home care provider listings 42 ‑ Supported Living 17 Listings of care homes / homes with nursing 54 ‑ Sheltered (or retirement) housing 18 ‑ Extra Care 18 Care home and care homes with nursing listings are divided into the regions shown below and ‑ Residential care 18 the map on page 6. ‑ Care home checklist 19 North West Surrey 54 ‑ Specialist care services 20 ‑ Mental health services 22 • Care homes...... 54 ‑ Services for people with dementia 24 • Care homes with nursing...... 60 ‑ Dementia care 24 North East Surrey 66 ‑ Support in the community 24 • Care homes...... 66 ‑ Residential dementia care 24 • Care homes with nursing...... 72 ‑ Social Information on Disability (SID) 25 South West Surrey 75 ‑ Care Quality Commission (CQC) 25 • Care homes...... 75 ‑ Residential Dementia care checklist 26 • Care homes with nursing...... 81 Essential information 30 South East Surrey 85 ‑ Care home contracts 30 • Care homes...... 85 ‑ Monitoring ethnicity, religion and belief 30 • Care homes with nursing...... 99 ‑ Who can help? 30 Indices 111

Surrey County Councilʼs distribution of this publication does not constitute their support or recommendation of any of the products or services advertised within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Surrey County Council nor Care Choices can be held responsible for any errors or omissions.

Alternative formats This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word. 3 Introduction from Surrey County Council

Welcome to the latest issue of the Surrey Care responsible for their own allocated budget, or sum Services Directory which provides information for of money which they can use to purchase their own local residents on the care and support choices care from the person or provider they want. This available across the county. will be subject to an assessment. This is an exciting opportunity for people to decide for themselves the What we do package of care they need which offers them the Adult Social Care Services in Surrey provide social best support from within their local community and care to vulnerable adults, those with disabilities and at the best value for money. We have begun to roll older people. out personalisation through Adult Social Care Services and the early signs show improved Our approach outcomes and more fulfilling lives for many people. • People who use services and family carers drive The Government recognises the importance of and co‑design all that we do helping people early enough and in the right way • Every person experiences a person‑centred so that they remain healthy and recover quickly approach to accessing support from illnesses. Adult Social Care fully supports this • Increased managerial and organisational policy intent through working closely with other competence and efficiency organisations including the NHS, District and • Effective partnerships delivering real outcomes for Borough Councils and organisations from the the residents of Surrey independent and voluntary sector to promote the • Improved performance ‑ we are currently judged health and wellbeing agenda across Surrey. This will as adequate but aspire to be world class become the major focus of future services to adults • We work hard and are accountable to the people across Surrey. we serve. The future Our vision By April 2011 Adult Social Care Services will have We, in the Adult Social Care Services in Surrey, are rolled out this personalised approach across Surrey. determined to provide trusted, high quality, This underlines our commitment to community‑ personalised and universal social care support to all based services that are local, relevant and value for adults who have been assessed as requiring a money. service. We continue to work closely with the Care We are passionate about making a real difference Quality Commission (CQC) inspectors and care to peopleʼs well‑being and their ability to remain in providers to ensure quality standards are their own homes and maintain their independence. consistently maintained in the care we provide to We will do this by working closely with the people in Surrey. New regulations for registered individual and their respective family / carer residential and home care (domiciliary) services recognising their expertise in understanding what focus on improved outcomes around involvement support will make the difference to their quality of and information, personalised care and treatment, life and help them stay living in their own home. safety and safeguarding. This ʻperson‑centredʼ approach is supported by the With new plans for Health and Social Care introduction of Self Directed Support or provision from central Government we anticipate ʻpersonalisationʼ as it is more commonly known. that there will be more fundamental changes taking place over the next few years. Surrey County Personalisation Council and its strategic partners will continue to Personalisation enables people to have and be plan, shape and deliver services through

Continued on page 6 4 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Offering flexible, supportive choices to meet individuals’ needs We provide high quality services for older people, adults with physical and sensory disabilities and people with learning disabilities. These include residential care, day activities, supported living arrangements, the Shared Lives scheme* and services to help people recover their daily independence after illness or crisis.

* formerly the adult placement scheme for people with learning disabilities. Call our dedicated Adult Social Care phoneline for more information on the care and support options available. 0300 200 1005

www.surreycc.gov.uk Making Surrey a better place Introduction from Surrey County Council continued consultation and involvement with local people organisations. Our website provides details on and actively encourage residents to have their say Local Authority and community services at in the matters that will aﬀect them and their www.surreycc.gov.uk families in the future. Alternatively, the public can access wide‑ranging local information and advice from a new web‑ Information and advice based directory called Surrey Information Point on This Directory, aimed at helping people and their www.surreyinformationpoint.org.uk, which will families help themselves, will provide more details launch later in 2010. on the services to support: If you would like to speak to someone in person for an initial discussion, you may contact our Adult • Older people Social Care team on 0300 200 1005 (free on most • People with physical and sensory disabilities networks). • People with learning disabilities I hope you ﬁnd our Directory useful in helping • People with drug or alcohol dependencies you and your family make informed choices around • People with mental health needs care and support needs in your area. • Carers Sarah Mitchell Whatever peopleʼs circumstances, and whether Strategic Director they can pay for their own care or not, we can Adult Social Care provide information and advice on a range of Surrey County Council options or signpost them further to local

Regions covered by this Directory

This Directory is divided into the geographical regions indicated on the map below. Care providers by region start on the following pages ‑

Countywide home care providers 42 North East Surrey North West Surrey Care homes 66 Care homes with nursing 72 Care homes 54 Care homes with nursing 60 South East Surrey South West Surrey Care homes 85 Care homes with nursing 99 Care homes 75 Care homes with nursing 81

Staines SPELTHORNE Greater London RUNNYMEDE Berkshire Addlestone Esher EPSOM SURREY HEATH ELMBRIDGE & Camberley EWELL Woking WOKING REIGATE & BANSTEAD GUILDFORD Oxted Guildford Kent Reigate TANDRIDGE Dorking MOLE VALLEY Hampshire Godalming

WAVERLEY East Sussex

West Sussex

6 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Taking the worry out of paying for care Our specialist care fees advisers can help you to: ◆ Arrange your finances to meet care costs over the long term. ◆ Understand your entitlement to local authority, health authority or state benefits. For over 15 years we have helped thousands of individuals and their families gain peace of mind in meeting the cost for the care of their choice whilst also preserving as much capital as possible. For expert advice on all aspects of paying for care or a free copy of our long term care guide, call our care fees advice line.

Tel: 0800 99 88 33* • www.nhfa.co.uk Opening hours Mon - Fri 8am-7pm Sat 8am-2pm *For quality purposes calls may be monitored and/or recorded.

NHFA is a division of HSBC Bank plc which is authorised and regulated by the Financial Services Authority.

AC12723 Where do I start? Personalised care and support

In the traditional system of social care, professionals approach of prescribed care, by putting people in made all the decisions on the support people could control of the support they need to live the life they have and on who would provide it. As a result, choose. It recognises that some people can manage people often had little or no choice on what their support on their own whilst others need help – support they received. from family or friends or people who are paid to help. Self Directed Support seeks to replace this old Self Directed Support

Self Directed Support aims to streamline the way If you are eligible, Self Directed Support gives you we work in Adult Social Care, to provide better a Personal Budget. You can then choose what social services for people who need social care and care and support services this money is spent on. improve how we work with service providers.It You can be as creative as you want, as long as the gives us an opportunity to think more innovatively money is spent to meet your needs. about how social care services are delivered without increasing the costs, and will help Rolling out Self Directed Support effectively manage resources in the face of Adult Social Care started a controlled rollout of Self increasing demand arising from a growing older Directed Support in Surrey in June 2008. This population. Half of Surreyʼs population is aged 50 or helped us to develop the processes and tools with more, and the number of people aged 85 is set to people and understand how Self Directed Support double over the next 20 years. should work in Surrey. More and more people are engaging in Self Directed Support and the numbers How does it work? are anticipated to increase significantly as we move Self Directed Support is available for adults who are through 2010/11. eligible for social care (see page 10). It allows people to have more choice and control over their Further information life because it lets them make decisions about the To find out more information on Self Directed support that they need. It asks how they want to Support and changes to adult social care services, live their life, what they want to achieve in life and go to www.surreycc.gov.uk/selfdirectedsupport, or what support they need to do this. email [email protected]

Personal Budgets

Personal Budgets are planned to be introduced in • to have that payment made to a broker or Surrey by early 2011 for all eligible new users of advocate who will help you arrange suitable social care services, and existing users thereafter. services or They will bring ﬂexibility and transparency of • to have services commissioned directly by Adult funding to the provision of social care services Social Care as they are at the moment. allowing either: Direct Payments have been available for some time • a cash payment, enabling you to arrange your to anyone over 16 who has a care plan stating that own care services instead of having them they have a care need. delivered by Adult Social Care directly

8 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Direct Payments

Direct Payments are financial payments made to Individuals may choose to employ someone individuals who have been assessed as eligible to directly, to buy services from an independent or receive support from Surrey County Council. voluntary sector provider or purchase equipment to Instead of the Local Authority arranging or help live more independently. With Direct providing services directly, the individual uses these Payments, people or agencies employed are payments, either by themselves or with assistance, accountable to the individual and not to Surrey to purchase support that they consider most County Council. Therefore, Direct Payments enable appropriate to meet their assessed social care more control, choice and flexibility over how needs. Also, if a person is looking after someone someone plans their support to fit with their life. else as a carer, they could also receive Direct It is important that plans meet assessed needs in Payments to help them in their caring role or to the best way for the individual. Therefore, provided have some time for themselves. the money is used lawfully, and eligible needs are met, the flexibility that these payments allow Why would I want Direct Payments? means it is impracticable to outline what the Direct Payments allow more control over the money can be spent on. However, there are certain decisions that affect an individualʼs life. They items on which these payments cannot be spent, provide more flexibility and choice, as the for instance: individual can buy appropriate support more • on services that should be provided by Health tailored to their individual needs. Another option is • on routine living expenditures: utility and for Adult Social Care to source a portion of the household bills for instance. care/support needs through services commissioned directly by Surrey County Council and also provide Most Direct Payments are made to meet regular a Direct Payment to arrange those remaining services ongoing support needs, however they that individuals wish to have more control over. can also be made as a single payment, for example, to purchase equipment or a short respite break. Who can have Direct Payments? There is a lot of support available to advise and Surrey County Council can make a Direct Payment assist you with this. Surrey County Council have a to most people who need its support, including: contract with Surrey Independent Living Council • people who have been assessed as needing (SILC) to work in partnership to provide help and community care services (including those with information. SILC are experts in Direct Payments Mental Health needs) aged 16 and over, and independent living and are committed to incorporating short as well as longer term needs helping you have more control of your life. • carers over 16 for ʻcarerʼs servicesʼ • parents of disabled children, for childrenʼs services. What do I do next? If you are interested in Direct Payments and are What can Direct Payments be used for? currently receiving social care support from Surrey If someone receives a Direct Payment, the money is County Council, please contact your local team for used to arrange support to meet eligible needs. more information.

Further advice and support

Surrey Independent Living Council Tel: 01483 458111 Fax: 01483 459976 Website: www.surreyilc.org.uk DirectGov Website: www.direct.gov.uk/en/DisabledPeople/FinancialSupport/DG_10016128 Carersnet Website: www.carersnet.org.uk Department of Health Website: www.dh.gov.uk/en/SocialCare/Socialcarereform/Personalisation/Directpayments/DH_076522

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 9 Assessment

Adult Social Careʼs policy is to direct help to people or longer term needs. All Local Authorities use the with the highest level of need and risk. In assessing same eligibility framework issued by the someoneʼs needs, we consider carefully the factors Department of Health. that affect their independence and wellbeing. In In Surrey our policy is that people with eligible discussion with the person and their carers, we needs will have been assessed as having needs jointly agree the likely affect on the personʼs within the ʻcriticalʼ and ʻsubstantialʼ risk bands independence or how likely it is that a personʼs outlined above. Following a decision that someone home life will break down or become unsafe if they has an eligible need we will discuss with them the donʼt have appropriate social care support, within most appropriate way of meeting that need and guideline timescales. whether or not it is necessary for the County Council to provide support or funding to meet that An assessment covers four broad areas: need. • Is the person able to make their own choices To find out if we can provide social care services about how they live? to you, you will need to have an assessment. You • Is the personʼs health or safety at risk, including can start this process by contacting Adult Social freedom from harm or abuse? Care on 0300 200 1005. A more comprehensive or • Can they manage essential daily routines e.g. specialist assessment may then follow, depending washing, dressing, meal preparation and cooking? on the nature of your particular needs and • Can they play an active part in the life of their circumstances. family or community, and are they able to access If your needs fall outside what we can offer, we leisure activities or participate in work, learning or will assist you with advice, information and other volunteering? support so you can find another agency that can help you. Many people find that the assessment Increasingly assessments are completed through a process is helpful in finding their own solutions supported assessment process with the person because it provides an opportunity for them and/or themself leading the process, as they are usually their carers to reflect on their situation with an the best judge of their needs and how they would independent expert. best be met. When the assessment has been completed an eligibility decision will be made Will there be a charge for services provided? based on the level of risk to the personʼs There may be a charge for services; the amount will independence or of their care or living depend upon your capital and income. The County arrangements breaking down or becoming unsafe Council has separate charging policies for if appropriate support were not provided. We use residential services and non‑residential services. the following guideline timescales to assess the risk: Separate leaflets are available regarding these policies; however, we will always give you full ʻCriticalʼ risk: the person will need support now or information before services are provided. Carers are within seven days not charged for services they receive directly and ʻSubstantialʼ risk: the person will need support disabled people are not charged for equipment or within one to twelve weeks minor adaptations to their property. ʻModerateʼ risk: the person will be likely to need support within three to six months How do I get more information or request an ʻLowʼ risk: the person will need support in six assessment? months time or more. We have a number of information leaflets available. You can download them from our website No Local Authority ever has enough resources to www.surreycc.gov.uk. meet all potential social care needs. As the demand You can also call the Adult Social Care team on for social care increases, so it becomes more 0300 200 1005, where you can receive information, important to allocate resources according to help and advice regarding social care services and priority needs. We do this by setting ʻeligibility support available for Surrey residents. criteriaʼ to decide who has the greatest immediate Continued on page 12 10 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Bupa care homes in Surrey We’ll care for the people you love the most Whether you are looking for dementia care, long-term nursing or short stay respite care, choosing a care home is a very important and personal decision. You want to feel confident that you are choosing a home with the highest standards of care, which is exactly what Bupa can offer. Our staff are dedicated and experienced, and treat and care for every resident as an individual. With over 300 care homes, Bupa is open to everyone, not just those with Bupa health insurance, and we care for both self-funded and publicly funded residents.

Arbrook House Nursing Home Oakcroft House Nursing Home 36 Copsem Lane, Esher KT10 9HE Oakcroft Road, West Byfleet KT14 6JG

Ashley Park Nursing Home Puttenham Hill House Nursing Home The Street, West Clandon, Guildford GU4 7SU Puttenham, off Hogs Back, Guildford GU3 1AH

Clare House Nursing Home Red Court Nursing Home 36 Hersham Road, Walton-on-Thames KT12 1JJ 27 Stanhope Road, Croydon CR0 5NS

Collingwood Grange Care Centre St George’s Nursing Home Portsmouth Road, Camberley GU15 1LD 5 Byfleet Road, Cobham KT11 1DS

Crispins and Loadhams Nursing Home Sutton Lodge Nursing Home 43-43a Waverley Lane, Farnham GU9 8BH 87 Oatlands Drive, Weybridge KT13 9LN

Dene Place Nursing Home Tadworth Grove Residential and Nursing Home Ripley Lane, West Horsley KT24 6JW The Avenue, Tadworth, Nr Epsom KT20 5AT

Eastbury Manor Nursing Home Wingham Court Care Centre The Street, Compton, Guildford GU3 1EE Oaken Lane, Claygate KT10 0RQ

Fieldway Nursing and Residential Centre Winscombe Nursing Home 40 Tramway Path, Mitcham CR4 4SJ Furze Hill, Kingswood KT20 6EP

Lynton Hall Nursing Centre Freelands Croft Nursing Home 2 Lynton Road, New Malden KT3 5EE Redfields Lane, Church Crookham GU52 2RB Opens October 2010

For more information or to arrange a visit please call 0845 600 4622,Monday to Friday from 8.30pmto 5.30pm, quoting reference Surrey Care Directory or email [email protected] www.bupa.co.uk/care-homes Assessment continued

This team can oﬀer you an initial assessment over call if you are concerned about a vulnerable person the telephone in order to help decide what support who may be at risk or in need of support. If a might be most helpful and whether a more detailed telephone conversation is not appropriate a assessment is necessary. This is also the number to personal visit may be arranged.

Advocates can help

Advocacy is taking action to help people say what their side. they want, secure their rights, represent their There are a range of advocacy services, for further interests and obtain services they need. information contact the Adult Social Care Team on Advocates and advocacy schemes work in 0300 200 1005. partnership with the people they support and take What care is available? Leaving hospital

Adult Social Care and the NHS in Surrey work very may also approach the hospital social care team closely together to ensure that hospital patients are and ask them to carry out an assessment, but this discharged safely and are able to return to home will not go ahead unless you agree. life as quickly as possible. If you already have a social care service in place Our social care staff are available to help with we will make an assessment of any other needs you information and advice when you are ready to may have after your stay in hospital. leave hospital. Carers should be offered an assessment and may No matter what hospital you are in, you can also need advice and support and the hospital request an assessment of your needs to help you social care team is available to discuss any issues stay independent and confident when you return with them and also give them details of carersʼ home. The assessment involves asking you about support groups. your needs and what is required to help you live We can also introduce you to local voluntary safely and independently at home. There will also be organisations who can help, short‑term, with a an explanation of any charges that may be made. variety of services such as laundry and domestic A relative, carer, or a member of the hospital staff cleaning, or sitting services.

Home care

If you are finding it difficult managing at home, you could consider using the services of a home care provider. These employ care assistants who can help you with bathing, washing and dressing as well as providing practical support with shopping, laundry and cooking meals. They should be trained in personal care and safety procedures, moving and handling, hygiene and infection control and first aid. If you require nursing care at home, many home care providers employ registered nurses. Further information is on page 40.

These questions may be useful when considering the services of a home care (domiciliary) provider to help you build up a picture of how your support needs will be met in your own home. For care packages which have been arranged by Adult Social Care, contracts and support plans will have been completed by your practitioner and the agencies used will have been accredited to work for Adult Social Care. People arranging and funding their own care either privately or through a Direct Payment or a Personal Budget are able to choose their own worker or care agency.

Agencies

❑ What experience does the agency have in ❑ How can you contact the agency in an your particular field of need? Can it emergency or outside office hours? supply references for you to check? ❑ How hard or easy would it be to make a ❑ Home care agencies providing personal complaint and how are things then put right? care, must be registered and inspected by ❑ How long has the agency been operating? the Care Quality Commission. Ask to see a copy of their registration certificate. ❑ If this is a private contract ask for a copy of the agencyʼs contract terms and read ❑ How many care workers would the agency these carefully with someone you trust. assign to care for you and would you see the Get as much help as you can going over it same one every day? If not, how does the staff and ask any questions you may have rota operate and what happens if your care before signing anything. The Citizens worker goes on holiday or is sick, will you be Advice Bureau or Age Concern could help notified in advance that a different care worker with this. will be attending?

Care workers

❑ You should expect your personal preferences, ❑ Care workers should be fully trained or be in dignity and privacy to be respected. Discuss this ongoing training. Ask the agency about their with the agency and ask how the most suitable policies on this. care workers for your particular care are chosen ❑ Can you talk to them before deciding? Care workers must be checked with the Criminal Records Bureau (CRB) and have a ❑ You will have a support plan drawn up by the criminal records disclosure – make sure this is agency which the care workers will work to. the case.

Paying

❑ If your care worker support needs do not meet For more information visit the Surrey Care Adult Social Careʼs eligibility criteria and have Association website www.surreycare.org.uk been arranged privately you should check Home care provider listings begin on page 42. carefully the fee rates charged and exactly what the payment you make covers.

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 13 The Re‑ablement Service A service to help you become more independent.

Re‑ablement is a method of short term support in a suggest to the individual to carry out some tasks in personʼs home that is designed to help an individual a slightly different way to make them easier for a become as independent as possible. It does not person do on their own. replace any needs you may have for medical Small pieces of equipment may have to be treatment and may not be suitable for everyone. purchased by the individual to make certain tasks Perhaps a person requires support with personal easier. The Local Authority may provide some care or to prepare a meal – the re‑ablement service equipment but this would be fully discussed with you. will work with the person to make it as easy as Re‑ablement workers will be able to show a possible to manage these tasks on their own. catalogue of equipment available and will also In a traditional home care service, someone inform the individual or the family carer of where to would visit and do these tasks. With re‑ablement, a find specialist shops in the area. care worker will work with a person so that they can What happens when the programme is finished? learn (or re‑learn) important tasks needed for Once the individual has completed the programme, everyday life. support may no longer be needed. Many people who participate in a re‑ablement If a person requires further support, any service programme find that afterwards they can cope very that is received may be chargeable. This includes well on their own, without the need for social care any support that continues to be received from the support. If they do need ongoing support, they may re‑ablement team. find that they need less. If further support is required a financial How does an individual get re‑ablement? assessment will be conducted and a practitioner or Re‑ablement may be discussed with a person when facilitator will discuss with the individual how to they have contact with Adult Social Care. This may meet these needs, and if appropriate, the budget be for someone living at home who finds they are that is available to support and manage this. no longer managing as well as they did or for someone returning home from treatment in hospital. The re‑ablement programme will normally last a few weeks and progress will be reviewed every week by the re‑ablement team. How does a person find out what skills are needed to help them? A member of the re‑ablement team will visit the individualʼs home to talk through what the person would like to achieve and how it can be made easier to achieve things that are sought after. A personʼs goals are then agreed and how the service can support these goals is identified. This information will be written down as a re‑ablement programme for the individual and the re‑ablement worker to follow. How will re‑ablement work for me? The re‑ablement programme is tailored for the personʼs needs and to meet the programme that has been agreed. At first, several visits may be made every day but as progress is made, the number of visits may reduce. Will I need any special equipment? During the programme, a re‑ablement worker may 14 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Community alarms and Telecare

Surrey is committed to help is at hand and they are no longer needed. helping people Additional pieces of Telecare equipment tailored independently and safely to a personʼs requirements, such as the falls SurreyTelecare at home for longer through detector or a flood alarm, will alert the call centre YYoour Local Council Partnership the use of equipment. without the person needing to press the call button on their pendant. A community alarm is a means whereby people can call for help in the event of an emergency. A Telecare services in Surrey person is able to call for assistance, using their Each district and borough Council operates a pendant or wrist alarm, which is linked to a 24‑hour community alarm and Telecare service. All the local call centre via their telephone. teams will be very happy to talk through their Additional assistive technology such as Telecare services with you, and you can get in touch with the is equipment that can detect falls, inactivity, smoke, one in your area via the ʻContact Usʼ page on the flooding, gas or extreme temperatures in the home. Surrey Telecare website at www.surreytelecare.com Sensors, which are placed in the home, are or by the contact details adjacent. triggered and an alert is received either by trained operators at a 24‑hour call centre, or directly by a Support on discharge from hospital relative or carer. Operators will talk to clients using In addition, the CAT (Community Alarm Telecare) a two‑way speech function and will stay on the line Discharge Project offers an alarm and pendant, free until help arrives. of charge for 12 weeks, following hospital Telecare can allow users to remain independent discharge, to Surrey residents. Residents who have and relatives and carers are reassured, safe in the been victims of a distraction burglary can also be knowledge that should an incident occur, they will offered an alarm under the CAT project. Please know about it. Some devices can also help to contact the local Council at the adjacent contact monitor particular health conditions and reduce the points for further information. need for hospital admission. Elmbridge Borough Council Tel: 01372 474560 How does Telecare work? Email: [email protected] The person will be provided with a basic package of Epsom & Ewell Borough Council Tel: 01372 732418 a community alarm unit and pendant button. The Email: communityalarmgroup@epsom‑ewell.gov.uk community alarm unit connects to the home Guildford Borough Council Tel: 01483 502334 telephone line and is linked to a care centre 24 Email: [email protected] hours a day, 365 days a year. When the person Mole Valley / Reigate & Banstead Tel: 01372 204500 presses the pendant button the unit automatically Email: [email protected] dials the call centre, where their details will appear [email protected] on the computer screens, and one of the friendly fully trained operators will arrange the most Runnymede Borough Council Tel: 01932 425865 appropriate assistance. Email: [email protected] By using the pendant the person can trigger a Spelthorne Borough Council Tel: 01784 444277 call to them from anywhere in the home without Email: [email protected] using their telephone handset. Once the call Surrey Heath Borough Council Tel: 01276 707657 connects to the care centre, they know the person Email: [email protected] needs assistance and will get help to them, even if Tandridge District Council Tel: 01883 716636 they canʼt communicate with the person via the Email: [email protected] community alarm. If necessary, one of the personʼs Waverley Borough Council Tel: 01428 661487 nominated contacts, who may hold a key, will be Email: [email protected] called to help, or provide access to a doctor or the emergency services. In an emergency the operator Woking Borough Council Tel: 01483 743647 will remain in contact until they are satisfied that Email: [email protected]

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 15 Maintaining your home

Having a warm and weatherproof home is an and improve the insulation. Your local district or important part of staying well and maintaining your borough Council will be able to give you advice independence. If you feel your home is getting too about aﬀordable warmth schemes and your local much to cope with, there may be practical and Home Improvement Agency service. ﬁnancial help for you to keep on top of the repairs

Contact numbers:

Elmbridge Spelthorne Care & Repair Elmbridge ‑ 01372 474645 Spelthorne Home Improvement Agency ‑ 0845 Epsom and Ewell Borough Council ‑ 01372 732000 408 6666 Guildford Surrey Heath Care & Repair Guildford ‑ 01483 444301 Homelink ‑ 01483 743668 Mole Valley Tandridge Anchor Staying Put ‑ 01737 222482 Tandridge Care & Repair ‑ 01883 732818 Reigate & Banstead Waverley Anchor Staying Put ‑ 01737 222482 Waverley Care & Repair ‑ 01483 523174 Runnymede Woking Runnymede Care & Repair ‑ 01932 425885 Homelink ‑ 01483 743668

In Touch

In Touch is a professional telephone‑based service the phone and sent to the individual. for older people that is free of charge. This service The In Touch team will explain that they will call would benefit people who can pay for their own again three months later. However, if the person care and carers who are not in receipt of a Surrey needs help or support before this time they can still County Council service. call the In Touch team. The service offers support and information to help older people live independently at home. Your first step is to call the Adult Social Care Requests can be broad, ranging from finding a dedicated phoneline on 0300 200 1005. suitable cleaner or resource centre, finding a befriending service, asking for financial advice about benefits to which they may be entitled, transport information, a vet for their pet, or seeing if there is a meals on wheels service available in their area. It is a simple service that can help people in their daily lives; itʼs not intrusive or complex.

How does the In Touch service work? To receive this service a social care practitioner will refer the individual to the service. To qualify for the service the person will not currently be receiving services funded by Adult Social Care. If eligible, a member of the In Touch team will call the person who has been referred and talk them through the service ensuring they understand what will happen next, and what they can expect from the service. A support plan will be completed over

16 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Carers

Carers have a right to have their needs assessed even example residential respite breaks, home visitor carer if the person they care for does not want an breaks, or Direct Payments to purchase services. We assessment. A carerʼs assessment will help to identify can also put carers in contact with specialist advice the services and support needed to help your carer and support groups. We have produced a Carerʼs balance their caring role with other activities such as Information Pack giving carers a wide range of employment, education and family life. information about the support available. To obtain a We recognise the valuable work that carers do and pack or to arrange a carerʼs assessment please there are a number of ways we can support carers, for contact us on 0300 200 1005.

Respite care and short breaks

You may have a carer living with you, or perhaps The best option will depend on your needs, the living nearby who helps you on a regular basis. urgency of the situation and personal choice and Caring for someone can be a huge undertaking and cost. If you are thinking about long term care but carers sometimes need a break. This may be have no experience of a care home, you could book provided in a number of ways. You may wish to go in for a short stay to see what itʼs like. This will give into a care home for a week or two or a specialist you some experience of residential care to make an short term break facility, you could have home‑ informed decision. based respite care, where another carer moves into If you have nursing needs, ask for a nursing your home to care for you, or you could have determination as a contribution to your fees – see family‑based respite care where you move into ʻCare homes with nursingʼ on page 20 for more another familyʼs home for a period. information.

NHS Continuing Healthcare

ʻContinuing careʼ means care provided over an People eligible for NHS Continuing Healthcare extended period of time, to a person aged 18 or over, funding will have been assessed to have a ʻprimary to meet physical or mental health needs that have health needʼ. If you are already receiving support arisen as a result of disability, accident or illness. A from the Council your practitioner will be able to person who needs ʻcontinuing careʼ may receive give you more information about the criteria for services from the NHS or from the Local Authority . NHS Continuing Healthcare and how to request it. If ʻNHS Continuing Healthcareʼ means a package of you think that you may be eligible for this funding continuing care that is arranged and funded solely your GP or community nursing service should be by the NHS. This is free of charge, wherever it is able to give you advice or make a referral. delivered. NHS Continuing Healthcare support may For information directly from NHS Surrey contact: be provided in a nursing or residential care home or NHS Surrey, Cedar Court, Guildford Road, in a personʼs own home. Leatherhead, Surrey KT22 9AE Tel: 01372 201 700

Supported Living

Supported Living is the term used for describing a high support needs, if that is what they want. lifestyle and housing model for people with Supported Living aims to promote greater choice learning or physical disabilities who are eligible for and control for people who need it. This type of support from Adult Social Care and who might accommodation is already available from Adult otherwise be in residential care. Social Care and there are plans in place to increase It represents a place to live in the community this option throughout the county. where suitable support is provided and where Self Directed Support, in the form of Direct people can have their own front door and increased Payments, can be used to help pay for Supported independence. Almost all people should be able to Living for those assessed as eligible. live with this type of support, even if they have very

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 17 Sheltered (or retirement) housing

This is a practical step if you would like more security around a garden or communal facility and are or companionship but donʼt need to move into a care linked to a central control centre, by means of an home. Sheltered housing for older people in Surrey is emergency alarm in each flat or bungalow, for provided by a number of organisations including security. Schemes have access to a resident or non‑ housing associations and in some cases District and resident manager who provides support, advice Borough Councils. A number of providers also offer and a link to services for older people. If, at any sheltered housing flats for sale. time, you need personal care, you will still be able In a sheltered (or retirement) housing scheme to receive care in your home if required after your you would live independently in a flat or bungalow needs have been assessed. Contact your local built especially for older people within a larger housing association or housing department for complex. These schemes are sometimes built more information. Extra Care

Extra Care housing is for older people and people home despite frailty, periods of ill health or some with physical disabilities. The designs of the disability and often without the need to move into schemes aim to ensure that, for the vast majority of residential care. people, the accommodation offers a home for life. Extra Care housing schemes may vary, however, The fact that not all people have care needs at the there are a number of common features including a time they move in ensures a balanced community. 24‑hour care team, a range of community facilities, It offers those who need a higher level of support including, in some instances, a restaurant and a the chance to continue living independently within shop, and domestic support services. Most Extra their own self contained properties. Unlike ordinary Care accommodation is rented but there are a sheltered housing, Extra Care offers 24‑hour care number of other combinations of outright and support from health and social care teams, ownership and shared ownership. Ask your care provided in safe surroundings managed by manager for details of any Extra Care schemes in professional staff. This enables people to remain at your area. Residential care

All care providers must be registered with the Care There are two types of care homes: Quality Commission (CQC). • Care homes (personal care only) Care homes and care homes with nursing are If you are reasonably active but would like greater categorised by the type of care they provide and security and care, a care home oﬀering only are listed in this Directory. All homes are inspected personal care may be the best option. Personal care by the CQC, who report on their ﬁndings. These includes bathing, feeding, dressing and help with inspection reports are available at the individual moving. In some circumstances personal care must homes or from the CQC. See page 38 for contact be paid for. See page 34 for more information on details. paying for care. Continued on page 20 S.M.D. AGENCY LTD

CARE HOMES ADVISORY SERVICE

If you are looking for a Care Home for a relative and

need help and advice, please call us. WE WILL FIND THE RIGHT CARE HOME FOR YOU OR YOUR RELATIVE

VACANCIES QUICKLY FOUND TO SUIT YOUR NEEDS THIS SERVICE IS FREE OF CHARGE A FREE service to families seeking care TEL: 01483 274085/268976 FAX: 01483 268862 CALL US DIRECT ON 01483 203636 EMAIL: [email protected] or email at [email protected] 18 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Care home checklist © 2010 Care Choices Ltd

HOME 1: ......

HOME 2: ......

HOME 3: ......

FIRST IMPRESSIONS 1 2 3 • Are there smoking and non-smoking areas? • Were you met when you first arrived? • Are there arrangements for religious observance? • Do staff seem warm, friendly and polite? • Can you handle your own money? If not, what • Do the residents seem happy, active and sociable? arrangements are in place? • Does the home feel homely and welcoming? • How often does a hairdresser/chiropodist visit? • Is the home fresh, clean and comfortably furnished? • Are residents accompanied on visits to the GP or hospital? FEES 1 2 3 • How much are the fees? STAFF 1 2 3 • Do the fees cover all the services available? • Do the staff appear clean, cheerful and respectful? • Are fees altered annually? • Do staff talk politely to residents? • Are fees altered according to increasing need? • Are the staff formally trained? • Is the notice to terminate reasonable? • Is there an adequate number of staff on day and night? TRANSPORT 1 2 3 VISITORS 1 2 3 • Is the home easy to get to for relatives and friends? • Are visitors welcome at all times? • Does the home provide its own transport? • Is there somewhere to see them in private? ACCOMMODATION 1 2 3 • May your visitors join you at meals? • Is there a choice of single or shared bedrooms? • Can your visitors stay overnight? • Can you decorate and re-arrange your room to CATERING 1 2 3 suit yourself? • Do you have a choice about meals? • Can you bring your own furniture and TV? • Is the food varied and interesting? • Is there a call system for emergencies? • Can the home cater for your dietary needs? • Are there enough sockets in your room? • Can you have snacks or drinks any time • Can you control the heating in your room? of the day or night? • Can you lock your room and is there a secure • Can you eat in your room? place for valuables? • Is there a separate dining room? Bar? ACTIVITIES 1 2 3 • Are there toilet facilities within easy reach of the • Can you continue to pursue your hobbies and interests? communal facilities? • Are there organised activities and entertainment? • Are there both showers and baths? • Are outings and holidays arranged? How much • Are bathrooms adapted to help people in and do they cost? out of the bath? • Are escorts available if necessary? ACCESSIBILITY 1 2 3 • Is a library service available? • Does the home have the right adaptations and • Can you have your own flower bed or help in the garden? equipment to meet your needs? • Can you stay in your own room if you want to? • Are all areas accessible for wheelchair users? • Does the home have extra wheelchairs and GARDENS 1 2 3 walking aids? • Are the grounds/gardens attractive? • Is there adequate provision for people with sight • Are all areas safe and accessible? or hearing difficulties? • Is there somewhere to sit? LIFE WITHIN THE HOME 1 2 3 • Are they quiet? • Are there any rules and restrictions (e.g. going out, time of return etc)? CONTRACT TERMS 1 2 3 • Can you choose when to get up and retire every day? • Can you retain your own room if away? • Are residents involved in decisions about life • Can you have a short-stay or trial period? in the home? • Will you be given a statement of terms on admission? • Is there a telephone where you can make and take calls? • Are all procedures, such as complaints, clearly • Is alcohol served or permitted? spelt-out?

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 19 Residential care continued

• Care homes with nursing your care requirements. A specially trained nurse If you think you need nursing care in a home you will assess your nursing needs to determine what will need to be visited by a social care practitioner level of nursing care the NHS will fund. or registered nurse to work out what care you will The NHS pays the cost of the nursing care part of need. This visit could be in your own home, or in a your fees to the home. It is important that you get hospital if youʼve been ill, or in a home. You will be your nursing determination completed before you fully involved with planning your care needs. go into the care home. You can contact your nurse If a care home providing nursing care is the best case management teams for your area at your local solution for you the social care practitioner will give Primary Care Trust (PCT). you information to help you ﬁnd a home that meets

Specialist care services

Surrey County Council offers support and care for may be eligible for help from Adult Social Care, people with learning disabilities, physical including occupational therapy, adaptations to the disabilities, older people and those with mental home, or support in accessing the community. health needs. Surrey County Council is passionate Some of the options available are, living in their about offering a range of options aimed at own flat with support, sharing a property with maintaining their clientsʼ independence by other people with appropriate support, enabling enabling them to live in their own homes and someone to learn independent living skills like communities. cooking, cleaning and money management as well Following an assessment of their needs, people as helping with individual needs.

Continued on page 22

Omega Elifar has four residential care homes in Hampshire supporting adults with learning disabilities. Each house caters for different groups of service users and a great deal of effort goes into ensuring that needs, likes and dislikes are matched to each home.

53 Churchfields, Headley two-storey house with conservatory and rear garden, four bedrooms suitable for males who enjoy physical activities and socialising.

Dove House, Rake four single ground floor rooms and second unit of ground/first floor en- suite rooms with large patio and garden area with countryside views, near Petersfield.

Larchpine, Headley Down T : 01730 893710 five single-bedroom wheelchair-accessible bungalow for males and females, encouragement to promote daily-living skills and access to F : 01730 891190 community activities. E : [email protected] White Lodge, Headley Down four single bedroom bungalow in quiet cul-de-sac for those with W : www.omegaelifar.com profound learning disabilities, local shops, pubs, Doctor and Churches within easy access. The Calf House, The Brows,

Please visit our website, Farnham Road, or call us for further information Omega Elifar Limited Liss, Hampshire, GU33 6JG

20 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 RODWELL FARM NURSING HOME Specialised unit for younger people with physical disabilties Relationship Centred Care ™

• Young people 25 - 65 • Care for individuals with complex needs • Individually tailored care plans • Day care available • Active social programme • Long and short term care

Family owned by Ernie and Dr Karen Graham (a practising GP)

Please visit our website or contact us to obtain a brochure and arrange a visit. Telephone: 01932 853371 • Email: [email protected] • Website: www.rodwellfarm.co.uk

Independent Living Group Providing high quality care and support to adults with learning disabilities - Huntington’s disease, Acquired Brain Injury, communication difficulties and additional complex needs. • Offer specialist support services for people with PWSA • Welcoming community-based services across the South and South East • Individualised social activities, work-placements and education programmes • Promoting independence, privacy, dignity and choice • Bespoke care packages and Person-Centred Planning For more information on any of the services that we provide, please contact us on 01276 418000. ILG – Dedicated to Quality T 01276 418000 E [email protected] W www.ilg.co.uk ILG Ltd, St George's House, Knoll Road, Camberley, Surrey, GU15 3SY

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 21 Specialist care services continued

Enabling the person to live in their own home and older people and those with learning disabilities, choosing the appropriate support to meet their day opportunities for those with learning needs can often give greater independence and disabilities and physical and sensory disabilities as choice than residential care homes may be able to well as a range of supported living and Shared Lives offer. There are other alternatives too such as Shared schemes (Adult Placement). Similar services are also Lives (an adult placement scheme for people with provided by a range of providers in the learning disabilities) or Shared Ownership schemes independent sector including private and not for (for people with disabilities) that could be profit organisations. Those providing registered considered, and all options are actively explored. services can be accessed through the CQC website. Surrey County Council operate a range of in‑ Other specialist services include Deaf Services and house services which include residential homes for Surrey Association for Visual Impairment (SAVI). The Deaf Services team offer information and Teamcare Supported Living advice, assessment of need and a range of equipment to support people to live independently in their own home. They have first‑ Teamcare Supported Living hand experience of hearing loss and provides spacious and high understanding the impact. quality accomodation which is Contact the team on: within easy reach of almost all Voice/minicom: 01372 376558 public amenities. It is mainly Minicom answer phone: 01372 362509 designed for people aged Video phone: 01372 821350 from 9am‑5pm between 18-65 having a Mental Health and or Learning SAVI caters for visually impaired people within Disability wanting to make Surrey. They offer support and advice as well as positive changes and classes in Braille, magnifiers and other reading commited to further enhance equipment. They can also help organise thier social and living skills to grants/loans. For more information care SAVI on: enjoy more freedom and Telephone: 01372 377701 or 01372 360517 independence in the Fax: 01372 360767 community by making better Website: www.surreywebsight.org.uk use of available services.

t: 01737 642 435 m: 07949 852 478 e: [email protected] 86 Radstock Way, Merstham, Surrey RH1 3NH

Mental health services

If you have concerns about your mental health or You will be given a statement of your needs and a require help for someone in your family, you should support plan will be established. For your social contact your GP who will advise on the best way to care needs you will be supported to choose how address your needs. These may be dealt with by the best to ﬁnd the right support to help you and your local community health services or you may be particular condition. The majority of services are referred to your local Community Mental Health aimed at supporting people in their own home in Team (CMHT) who provides a range of secondary the community, but, if the assessment deems that mental health services. supported living is required, you will be helped to The CMHT will determine your eligibility for identify a resource that will meet your assessed services and carry out a comprehensive assessment. needs.

22 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077

Services for people with dementia See dementia care checklist on page 26

Dementia care The treatment of people with dementia is possibly Rotherbank the biggest challenge facing social care Residential Care Home professionals. The Department of Health published Rotherbank Farm Lane, Liss Forest GU33 7BJ the National Dementia Strategy for England in • Dedicated respite bed bookable in 2009, an ambitious five year plan for transforming advance / emergency admissions. • Daily activities dementia services across the country. Implemented • Outings in home’s people carrier properly, it presents an opportunity to transform • Secure home and gardens the lives of millions of people with dementia and • Agency staff never used their carers. There are about 700,000 people in the Quality Care For The Elderly / Dementia UK with dementia. Long Term / Respite Care In Family Run Home One of the key measures will be the Tel: 01730 892 081 www.rotherbank.com establishment of local memory services (also called ʻmemory clinicsʼ) in each town. These will be a stay in their own home for as long as possible, a single point of referral for all people with a possible range of community care services is available to diagnosis of dementia – almost like a ʻone stop facilitate this. Adult Social Care, for example, can shopʼ for the complex health and care needs provide access to: home care (discussed on page people develop as a symptom of their condition. 12); meals in the home; sitting services (which Adult Social Care and NHS Surrey has developed a provide a break for any carer); advice on equipment five year strategy which includes identification of and adaptations; day care centres and respite care. local memory clinics across the county. These services can be provided directly by Another strategy is the Governmentʼs plan to registered providers to those who do not require appoint a senior clinician in every care home and Adult Social Care financial help, however Adult hospital who will be responsible for making sure Social Care will still be willing to offer an people with dementia receive good quality care. assessment of need. You may have a choice of In Surrey, support for people with dementia and which agency you receive your care from whether their carers is provided by a range of agencies, or not Adult Social Care assist with the funding of including the NHS, Surrey County Councilʼs Adult your service. Social Care services, voluntary organisations and acute hospitals, as well as independent care homes. Residential dementia care Usually, the initial point of contact to access care If the time comes when remaining at home is no services is either your GP (for health care solutions) longer possible, the benefits of residential care or your local Adult Social Care team (for most other need considering. Questions to ask of any home services). Your GP, as well as discussing your registered for someone with dementia would concerns, will be able to carry out a series of tests include: who is the senior clinician who can act as a which will establish the nature of your condition single point of contact for people to approach for and advise whether treatment is possible. information and advice? What training Some forms of dementia are not permanent and programmes do staff participate in? Does the home can be caused by a range of emotional, offer a person‑centred approach to their care physiological and physical ailments, which bring on planning? Is the home designed with the needs of dementia‑like symptoms. It is important that any its clients in mind, especially safety and diagnosis eliminates the possibility of a reversible accessibility? Is there plenty of natural light? Is dementia before a medical prognosis is made. Once moving around helped by easily‑understood a diagnosis of dementia has been made, health and signage? How is technology employed to help social care staff in Surrey will work together to alleviate falls and help orientation? Further provide services that will support people to live in questions to consider can be found in the their own home for as long as possible. Residential dementia care checklist on page 26. Differentiating one home from another can be Support in the community difficult but the quality and quantity of staff As it can be best for the person with dementia to training is especially important, along with the

24 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Services for people with dementia continued turnover of staff as continuity of relationships in this ʻnormalisationʼ where time and energy is spent type of home is critical. maintaining familiar, comfortable surroundings The use of medication is a highly emotive subject which help reduce stress and possibly avoid the and any psychotropic medication must be very need for certain medication. carefully prescribed. A fine balance exists between Ask Adult Social Care for their free leaflet: ʻacting in the best interests of the individualʼ by ʻServices for people with dementia.ʼ prescribing medicine and the benefits of Kathryn’s House Pickering 43-47 Farnham Road, Guildford Surrey, GU2 4JN House Tel: 01483 560070 Ridgeway Road, Dorking, Fax: 01483 301490 Surrey RH4 3AY. Email: [email protected] Tel: 01306 888077 Kathryns House, residential care home for the Modern, purpose built to provide spacious personal elderly provides care with compassion in a safe and and communal accommodation to former journalists homely environment. Situated within easy walking (or close dependants). Registered to provide nursing distance of Guildford town centre, rail and bus care with a person-centred individualized approach links. The manager received the ‘Manager of the to residents with physical disabilities or dementia. Year’ award at the Surrey Care Also available on site are extra-care flats. Association Inaugural awards in 2009. Heronswood Southlands Residential Home 7 Linkfield Lane, Southlands, Redhill, Surrey RH1 1JF 51 Harestone Hill Caterham Tel: 01737 769146 Surrey CR3 6DX Email: Tel: 01883 344645 [email protected] Web: www.southlandsresthome.co.uk We provide high quality of care in a secure, safe and homely environment. Southlands caters for individuals from the age of 60 years • Each resident is respected as an individual and care old who suffer from mental health problems and dementia. plans are tailored accordingly • Residents are We provide 24hrs care and have an excellent activities encouraged to determine their own pattern of life programme that is tailored to each individual’s needs so • Situated five minutes walk from local amenities that they benefit from the optimum therapeutic value of the • No restricted visiting time • Visiting professionals service we provide.

Social Information on Disability (SID)

Social Information on Disability (S.I.D.) is a free For further information on how they may help information service under contract to Surrey you, please see contact details below: County Council, which covers the county, and is for Tel: 01372 372888 (admin) all age groups and disabilities. It aims to provide Tel: 0800 0439395 (information line) access to quality information on living with a Fax: 0871 2471196 Email: [email protected] disability, giving people the opportunity to learn, Website: www.asksid.org.uk work, play or simply to live life to the full.

Care Quality Commission (CQC)

To find out more about care homes and care homes recovery and promote independence? Is the care with nursing in your area go to the website of the provided long term or does the home have a fixed Care Quality Commission (CQC) where they publish programme of rehabilitation? Are the staff trained inspection reports on each care service. There are to deal with a range of psychiatric conditions? For important questions for you to consider. For further points to consider please see the care example: How does the care home support homes checklist on page 19.

Things to look for in care homes specialising in dementia. Please use in conjunction with the care homes checklist on page 19.

Residents

The best indication of a good home is that the ❑ Are there rummage boxes around the home to residents appear happy and responsive. stimulate residents? Access

If the person with dementia needs or is likely to ❑ There is adequate signage and cues for need equipment or adaptations you may want to different parts of the home such as dining check: room and bathroom. ❑ The homeʼs policy about locking external doors. Bedrooms

You may want to find out whether the person ❑ Residents are encouraged to bring in some of with dementia can have a single room and their own furniture and possessions to increase whether: familiarity. Activities

Residents should be stimulated without feeling ❑ Are residents able to compile memory boxes? stressed. ❑ Do staff compile life story books including ❑ Are reminiscence activities available? photographs, mementos? Staﬀ

It is important to note whether staff seem friendly ❑ Will the person with dementia have a member and caring towards residents and whether they of staff particularly responsible for their care? treat residents with respect. ❑ Is there a member of staff you can talk to about ❑ Do they have any training and experience in your own worries about the person with dementia care? dementia? Manager/head of home

A manager who is caring as well as efficient can ❑ Does the manager have a knowledge of make all the difference to a home. dementia and can they deal with difficulties ❑ Is there a full assessment at home before a that may arise in an understanding way? resident is admitted?

26 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Princess Christian Care Centre

A state of the art facility opened in 2009 providing Nursing Care for the Elderly and Nursing & Residential support for Older people with a diagnosis of Dementia and related illnesses.

Please contact us for more information about available places. Tel: 01483 488917

• Purpose built care facility • 2 Conservatories • Rural setting only 4 miles from Woking • Assisted bathrooms with adapted • Fully furnished throughout to a high standard bathing facilities • 92 single bedrooms with en-suites and two • Cinema room premier / double rooms with en-suite showers • Sensory room • Phone sockets in all bedrooms • Hairdressers • Optional flat screen TVs in all bedrooms • Safe fully landscaped grounds

PRINCESS CHRISTIAN CARE CENTRE • STAFFORD LAKE • BISLEY • WOKING • GU21 2SJ

Email: [email protected] Web: www.nellsar.com Deciding on a care home can be a tough decision

With over 40 years of care home experience, we know just how to help our residents get the most out of life. So you’ll ﬁnd a friendly atmosphere, fun activities, good food and peace of mind at any one of our care homes across the UK. If you or a loved one has decided it may be time to look for somewhere with a little more care, there’s a lot more we’d like to tell you. We have a large range of homes in the Surrey Area.

It’s time to get in touch 0845 140 2020 www.anchor.org.uk Care at Home • Retirement Properties • Care Homes Anchor Care Homes in Surrey

Abbeywood (R,D) Elizabeth Court (R,D) Limegrove (R,D) Ridgemount (R,M,D) Ash Vale, GU12 5AX Caterham, CR3 5YJ East Horsley, KT24 6SU Banstead, SM7 2BQ

Barnﬁeld (R,M,D,S) Glendale (R,D) Linwood (R,D) Silver Court (R,M,D) Horley, RH6 7LA Walton-on-Thames, KT12 3LW Thames Ditton, KT7 0BS East Grinstead, RH19 1PD

Birchlands (R,D) Greenacres (R,M,D) Meadowside (R,D) Thameside (R,D) Engleﬁeld Green, TW20 0NP Banstead, SM7 2BQ Staines, TW18 1AN West Molesey, KT8 1TF

The Beeches (R,D) Chalkmead (R,D) Heathside (R,D) Oakleigh (R,D,S) Leatherhead, KT22 8RZ Merstham, RH1 3HE Woking, GU22 7BT Godstone, RH9 8BD

Eastlake (R,M,D) Keswick (R,D) Orchard Court (R,M,D) Godalming, GU7 3AG Great Bookham, KT23 3ND Lingﬁeld, RH7 6ET

R = Residential N = Nursing D = Dementia M = Mental Health needs S = Sensory Impairment

Ref: 1006 Essential information Care home contracts

An Oﬃce of Fair Trading (OFT) market study on care assess the true rights and obligations of the homes for older people found that a number of resident and of the care home under the contract care home contracts for self‑funding residents are • the procedure for termination of a contract unfair or unclear. • the administering of medication

The main areas of the study focused on: It is advisable to consult a solicitor before signing • the lack of price transparency (the cost of care, any contract to ensure that the terms are fair and what services the price includes, how often the you understand your rights and obligations. The price is reviewed) report applies only to those paying for their own • the need for better complaints procedures care and can be obtained from the OFT (reference • complex or unfair terms that make it diﬃcult to OFT 780). www.oft.gov.uk Monitoring ethnicity, religion and belief

When the County Council arranges services on your ethnicity, religion or beliefs and this will be behalf we must try to make sure that this happens recorded on your ﬁle. We need to ask everyone in a way that takes into account your ethnic who enquires about or uses social services about background, religion or beliefs. If you use Adult their background to help with service planning and Social Care Services you will be asked about your service provision for all communities in Surrey. Who can help?

Care Choices, the publishers of this Directory, will Contact the Care Choices Helpline on freephone be able to help you in your search for suitable care 0800 389 2077 to register your care needs. services. Inspection and registration of care services

The Care Quality Commission (CQC) registers, range from three to zero stars, with three stars inspects and reviews all adult social care and representing an ʻexcellentʼ service, two stars ʻgoodʼ, healthcare services in England in the public, private one ʻadequateʼ and zero ʻpoorʼ. and voluntary sectors. This includes care homes, CQC will hold and publish up to date information care homes with nursing, home care agencies and about the compliance of adult social care providers NHS services, amongst others. with essential standards of safety and quality. From 1 October 2010, all care providers must be Following an inspection, each care home and registered under a new system, introduced by the home care agency is given a report of how it rates Health and Social Care Act 2008, which will bring against national essential standards of quality and adult social care, independent healthcare and the safety. Each serviceʼs report can be seen on the CQC NHS under a single set of essential standards of website: www.cqc.org.uk quality and safety for the ﬁrst time. The focus of an inspection is on the standards of As part of the development of the new regulatory care that people who use the service receive and system, CQC announced in May this year that the whether they are happy with their care. Virtually all existing star rating system previously used to rate inspections are unannounced. services will be phased out from October, and that For care homes and care homes with nursing, the after 30 June, no new ratings will be awarded as a inspectors look at 17 outcomes which place an result of inspection. CQC will continue to display emphasis on what people who use services should star ratings on their website, clearly stating the date experience. that these were awarded to providers. The ratings 30 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Inspection and registration of care services continued

For any enquiries or to register a concern or a The Care Quality Commission complaint, contact CQC by telephone: 03000 Citygate, Gallowgate 616161 or by email: [email protected] Newcastle upon Tyne NE1 4PA

Protecting vulnerable adults

Safeguarding and protecting vulnerable adults Who might be causing the abuse? from abuse has traditionally been seen as a major The person who is responsible for the abuse is very role of those working in the social care sector. Now often well known to the person abused and could be: it is becoming an issue for everyone in society, not • a paid carer or volunteer just for those people who have a professional • a health worker, social care or other worker responsibility to safeguard. • a relative, friend or neighbour Far too many vulnerable adults suffer abuse, • another resident or service user neglect and worse, often at the hands of relatives • an occasional visitor or someone who is providing and carers, those who you would least expect to a service treat them in that way. A vulnerable adult is a • someone who deliberately exploits vulnerable person aged 18 years or over who may be unable to people. take care of themselves, or protect themselves from harm or from being exploited. The Safeguarding Adults team works with This may be because they: partner agencies in Surrey to safeguard • have a mental health need vulnerable adults against abuse and to raise • have a disability awareness throughout the community to help • have a sensory impairment prevent further abuse. • are old and frail or If you suspect abuse either in the community or • have some form of illness. in a care home or care home with nursing: In an emergency dial 999. Abuse is mistreatment by any other person or Otherwise, contact our dedicated Adult Social persons that violates a personʼs human and civil Care team on: 0300 200 1005. rights. The abuse can vary from treating someone If you need to speak to someone out of normal with disrespect in a way which significantly affects office hours, call the Emergency Duty team on: the personʼs quality of life, to causing actual 01483 517898. physical suffering. If your concern is about someone in these It can happen anywhere ‑ in someoneʼs home, a circumstances, please refer them to our Adult care home or a care home with nursing, a hospital, Social Care team. in the workplace, at a day centre or educational If you have concerns about the standards or establishment, in supported housing or in the street. application of regulations in a care home you Forms of abuse could be physical, sexual, should contact the Care Quality Commission: psychological, emotional or financial. It could also cover the issues of neglect and institutional abuse – Citygate, Gallowgate where the abuse affects more than one person Newcastle upon Tyne NE1 4PA within an organisation and is not addressed by the Telephone: 03000 616161 serviceʼs management. Email: [email protected]

The Care Choices Helpline is a free public information Confused by service, providing you with a shortlist of care providers that meet your particular needs and preferences. care decisions? Call us on Freephone 0800 389 2077 or visit As publishers of this Directory, we www.carechoices.co.uk/looking_for_care.html to enter can assist you in your search for care. your details

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 31 Compliments, comments and complaints

All care providers need to know how well they are complaint, contact the registered owners of the doing. Your feedback is very important to them. service who must respond to any complaints They want to know whether their services are made. meeting your needs and being delivered • If your complaint is about a breach of regulations, effectively. They welcome your comments, contact your local office of the Care Quality compliments and complaints as these help services Commission, see page 38 for their contact details. to improve so that they can serve you better. • If Adult Social Care have arranged and funded or You should feel able to complain about any contributed to the funding of your care, you also aspect of your care that affects your happiness or have the option to complain to your social care comfort, whether in your own home or in a care practitioner or the social care team manager. home. You may want to complain about the way you are treated by a staff member or the quality of To do so, contact: the food you are served. Sometimes you may just want to make comments and suggestions about Families Customer Relations Team possible improvements to your surroundings and Telephone: 01483 519095 the services provided. Email: [email protected] Making a complaint should be easy to do. Care services must have a simple and easy to use Or download a feedback form: complaints procedure that they will share with you. http://www.surreycc.gov.uk/sccwebsite/sccwspu blications.nsf/docidLookupFileResourcesByUNID/ • If you are concerned about the care that you, a docid3C7AC63A6FDD523B8025773B003A702F?o friend or a relative is receiving, talk first to the penDocument serviceʼs manager before you take any further action. The problem may be resolved quite easily Under equal access to information this document once the manager is aware of it. is available in large print, on tape or in another • If talking to the manager does not resolve your language, please contact 0300 200 1005 for concerns and you wish to make a more formal different formats.

How solicitors can help

A solicitor can give you impartial advice about wills, making gifts, estate planning and Powers of Attorney. Some can also offer guidance on immediate and long‑term care plans, ensuring (if applicable) the NHS has made the correct contribution to your fees. Lasting Powers of Attorney (LPA) allow you to appoint someone you trust to make decisions the fees are quite expensive so preparing a LPA is about your personal welfare, including healthcare always advisable, providing you have somebody and consent to medical treatment, and/ or your sufficiently trustworthy to appoint as your attorney. property and financial affairs. A LPA is only valid An ʻadvance directiveʼ allows you to once registered with the Office of the Public communicate your wishes in respect of future Guardian. It allows for a person of your choice to medical treatment but it is not legally binding. You make decisions on your behalf at a time when you may instead wish to make a living will, properly may be unable. known as an ʻadvance decisionʼ setting out The Court of Protection can issue Orders treatment that you do not want to receive in directing the management of a personʼs property specified circumstances, which would legally have and financial affairs if they are incapable of to be followed, even if you die as a result. managing their own affairs should they not have a Any proposed gift out of your estate needs LPA. The Court procedure is presently very slow and careful consideration of the benefits, risks and

32 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 How solicitors can help continued implications, particularly on any future liability for firms will make home visits if necessary and will care costs or tax liability adapt their communications to meet your needs. Long‑term care: whether you remain in your own Itʼs important to find a solicitor who specialises in home or move into sheltered or residential care, this area of the law. you may qualify for financial assistance in the form of social care and NHS‑funded care and welfare Solicitors for the Elderly (SFE) is a national benefits. association committed to providing and If you donʼt have your own solicitor, ask family or promoting high‑quality legal services for older friends for their recommendations. Contact several people. firms, explain your situation and ask for an estimate Tel: 0870 067 0282 of cost and an idea of time scales involved. Many Web: www.solicitorsfortheelderly.com

Surrey Care Association Ltd

Supporting Social Care Providers in Surrey up to date information. SCA is going from strength Surrey Care Association (SCA) provides support and to strength and managing the Skills for Care information to all social care providers in Surrey – training partnership, together with our work with including care homes, care homes with nursing, Surrey County Council on managing the Adult domiciliary care agencies, supported living and Social Care grant, we are well placed to support childrenʼs providers. Elected Board Directors work in care providers in Surrey with their workforce partnership with Surrey County Council to: development funding. represent providersʼ views; provide a network for More recent projects to support the Business providers to work together in ways that are Transformation agenda for services for people with mutually beneficial and act as an important learning disabilities and for older people are communication and information link for providers. providing valuable business and market SCA is a not‑for‑profit limited company intelligence for providers who are keen to develop established in September 2005. It receives financial services that their customers want to purchase. The support from its key partner, Surrey County Council, recent launch of our second website and works closely with the Sector Skills Council, www.surreycare.co.uk complements the Skills for Care at regional and local level. SCA has information in Care Choices for Surrey purchasers recently signed a partnership agreement with and provides a useful resource for providers to Surrey County Council to further enhance advertise jobs and to find local suppliers. partnership working with the independent and Erica Lockhart, Chief Executive of SCA Ltd said: voluntary social care sector. The focus of SCAʼs work ʻWe welcome all providers to get involved in our is market, business and workforce development for network meetings and keep abreast of the social care industry. developments via our newsletter and website. We Opportunities available through the SCA are provide a joined‑up service to access help and available to all Surrey social care providers. information for all our Surrey providers.ʼ Providers are encouraged to be involved in the governance of SCA and annually elect the Board of Enquiries can be made to: Directors. Erica Lockhart Chairman Mike Roycroft, Chief Executive of Chief Executive charity Whiteley Homes Trust, said: ʻWith changes Surrey Care Association Ltd taking place in the care industry and in regulation, Suite H4, Leatherhead Enterprise Centre representative bodies have never been more Randalls Way, Leatherhead important. We hold two annual conferences, which Surrey KT22 7RY are always well attended. We produce a regular Tel: 01372 825116 newsletter distributed to all social care providers Email: [email protected] and we have a website www.surreycare.org.uk for Web: www.surreycare.org.uk

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 33 See ʻWhat will you have to pay Paying for care services for your care?ʼ on page 36

If you have capital or savings of more than £23,250 her needs. This includes people who may have you will have to pay in full for any care services you sufficient money to pay for their own care. require. If you have assets of less than £14,250, your Adult Social Care can provide advice and contribution will be assessed only on your income information on many services including equipment and the Local Authority meets the shortfall, subject and adaptations, Telecare and alarm systems, to local funding limits. Between these two figures, a respite breaks etc, to help you `stay in your own sliding scale operates whereby you must pay £1 per home for as long as possible. week for each £250 you have above the lower If the needs assessment shows that a care home figure. Assuming you will be needing care, you may is the best option, Adult Social Care can give you be entitled to some of the following financial information about the range of homes available to assistance and support, subject to an assessment help you decide which care home will suit your of need. needs. Comprehensive lists of care homes/care Many people who currently choose to go into a homes with nursing begin on page 54. You need to care home could continue to live at home with the choose a home you can continue to afford. Some right level of support. Anyone who is thinking people choose an expensive home and then use up about moving to a care home can ask Adult Social all their savings. They may then have to move to a Care services to carry out an assessment of his or different care home. Deferred Payment Agreements

If you are eligible for the scheme, after the twelve‑ may limit how much they will pay and it may aﬀect week property disregard period, any ﬁnancial help your entitlement to pension credit if your property from the County Council will be charged against is not seen to be on the market and becomes the value of your home and recovered once your treated as capital by the Department of Work and house has been sold. However, the County Council Pensions (DWP). Attendance Allowance

This is a non‑means tested, non‑taxable beneﬁt are paying for your own care in full you can from the DWP paid at the lower rate of £47.80 per continue to receive the Attendance Allowance but week for those needing care by day or night, and at if you receive ﬁnancial help from the County the higher rate of £71.40 per week for those Council, the Attendance Allowance is not payable needing care both during the day and night. If you after 28 days. NHS Nursing Care Contribution

Whether you are a temporary or permanent £108.70 per week for the standard rate and £149.60 resident, if you live in a care home that provides per week for the higher rate) towards the cost of nursing care you may be entitled to a non‑means‑ your nursing care. tested NHS Nursing Care Contribution (currently This is paid directly to the home. NHS Continuing Care Funding

You can receive continuing healthcare services in (traditionally called a ʻnursing homeʼ), you may any setting, including your own home or in a care qualify for the full cost of your care home fees, home. The NHS will pay if you need healthcare from including board and accommodation, under the a community nurse or a therapist as well as National Framework for NHS Continuing personal care to help you at home like having a Healthcare. If you live in a residential home and bath or dressing. need help from a registered nurse, this will be free, If you live in a care home with nursing covered by the NHS again.

34 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 We’ve got a plan to help pay for care fees.

Have you?

Right now, you might be trying to work First of all, you need to know this. out the best way to pay for care – whether For a one-off, lump sum payment, you that’s residential care or care in the home. could get a guaranteed income to help pay You probably have lots of questions. for care, for as long as you live. Tax free.* Q How much does a nice care home cost? Q Will the government pay for any of it? Q What if I own a house – do I have to sell it? Q How can I make sure my family still gets an inheritance? Q And how do I keep paying if I live a really long time in care?

Find out more ...

Go to www.partnershipcaredirect.co.uk for more information, or call us free on 0800 088 4335

Partnership is a trading style of The Partnership Group of Companies, which includes Partnership Life Assurance Company Limited (registered in England and Wales No. 05465261), which is authorised and regulated by the Financial Services Authority. Registered ofﬁce: Sackville House, 143-149 Fenchurch Street, London EC3M 6BN. * When paid to a registered care provider. The rules governing tax are subject to review and can change and depend on individual circumstances. What will you have to pay for your care? Do you have capital or savings in excess of £23,250?

The value of your home is included when assessing capital unless: • Your partner or • A relative who is over 60 or incapacitated or • A child under 16 who you or a former partner maintain still lives there.

Yes... Arrange for a Community Care Assessment with than £23,250, your Local Authority can help with your Local Authority to deﬁne your care needs. your care costs for the ﬁrst twelve weeks. After this Whichever homes you consider must be able to time, any money from them will be regarded as a meet your assessed care needs. loan and will need to be repaid once your house is If, apart from your property, your savings are less sold.

No... Your Local Authority will contribute financially More expensive homes will expect you to arrange towards your care costs. a third party to ʻtop‑upʼ the difference (see page How much? 18). You are not allowed to do this yourself if your capital is below £23,250. To work out how much they will pay, you must arrange a Community Care Assessment. If your capital is less than £14,250, and the home you choose charges fees that are within your Local This will define your care needs and how they will Authorityʼs funding rate, your contribution will be be best met and your financial situation. assessed only on your income. Whichever homes you consider must be able to meet these needs. With capital between £14,250 and £23,250 you will be expected to contribute £1 per week for Your choice of care home will be limited to those every £250 you have above £14,250. that accept your Local Authorityʼs funding level.

Whatever your circumstances...

Remember: Definitely claim: • If your partner still lives at home, they will not be • Attendance Allowance, worth £47.80 or £71.40 means‑tested. If you have a private pension, only per week depending on your care needs. half will be considered when you are assessed. Moving into a nursing home? • Your assessment will be made up of two elements, a • You will be eligible for the NHS Nursing Care care part and a financial one. Contribution – currently £108.70 per week. • A nursing home will generally be more expensive Always seek advice: than a care home offering personal care only. • Independent help is available to guide you Consider claiming: through your financial options. There may be a • Income support • Pension Credit number of solutions to retaining your capital • Savings Credit (if you are over 65) whilst paying for care.

Please contact your Local Authority for information on their contribution to care fees, phone the Adult Social Care team on 0300 200 1005 Some of the ﬁgures mentioned here may change over the life of this Directory.

36 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Running out of money

If your capital is likely to reduce to £23,250, you must let the County Council know well in advance as they may step in to help with your care fees. They must conduct an assessment of your situation and may make a contribution. If the home you have chosen charges more than the contribution offered by the County Council, you must find someone to help pay the difference – a ʻtop‑upʼ payment. Whoever does this, whether family or a benevolent charity, they should realise essential. There are a number of financial products that they may have to pay this for some time. and specialist companies who may be able to help. Alternatively, you would have to find a cheaper home. It is important to seek advice before committing Understanding your rights before arranging care is yourself. Out of county care

You may wish to choose a care home outside of yourself you have the freedom to choose whichever Surrey, for example to be closer to family or friends. home you wish. However, you may still wish to seek If you are eligible for funding from Surrey County further advice about which home to choose ‑ Council towards the cost of your care home place, details of organisations that can offer advice are the County Council will contract with the care listed on pages 38 and 39. If, at some point in the home you choose. The County Council must be future you become eligible for state funding, you satisfied that the care home is suitable for your will need to contact the Local Authority in which assessed needs, so it is important to seek our advice your care home is located, as you will no longer be before making a final decision. Subject to this the a resident of Surrey. County Council will normally contribute an amount equivalent to the amount which the Local Authority For information on care services in other regions, in which the care home is located would normally contact the publishers Care Choices on freephone contribute. 0800 389 2077 with details of your requirements. If you will be fully funding the cost of the care Confused by care decisions? As publishers of this Directory, we can assist you in your search for care. The Care Choices Helpline is a free public information service, providing you with a shortlist of care providers that meet your particular needs and preferences. Call us on Freephone 0800 389 2077 or visit www.carechoices.co.uk/looking_for_care.html to enter your details

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 37 Useful contacts

Local useful contacts Blue Badge Scheme SID (Social Information on Floor 3 Disability) Action for Carers (Surrey) Conquest House Rentwood, School Lane Tel: 01483 302748 Wood Street Fetcham, Surrey KT22 9JX www.carersnet.org.uk Kingston upon Thames KT1 1AB Tel: 08000 439 395 Age Concern and Help the Aged Tel: 03456 009 009 Web: www.asksid.org.uk have combined forces and are Lines open Mon‑Fri 8am‑6pm Surrey 50+ network now called Age UK. Or to apply online go to Web: www.surrey50plus.org.uk Age Concern Surrey www.surreycc.gov.uk Surrey Association for Visual Rex House, William Road, Care Quality Commission Impairment Guildford GU1 4QZ Tel: 01483 Tel: 03000 616161 Tel: 01372 377701 503414 Web: www.acsurrey.org.uk Web: www.cqc.org.uk Web: www.surreywebsight.org.uk Age Concern Banstead For national correspondence: Surrey Care Association Tel: 01737 352156 Citygate, Gallowgate Suite H4, Leatherhead Enterprise Web: Newcastle upon Tyne NE1 4WH Centre, Randalls Road, www.ageconcernbanstead.org.uk Citizens Advice Bureau Leatherhead KT22 7RY Age Concern Epsom & Ewell Listed in your local area Tel: 01372 825116 Tel: 01372 732456 telephone directory. Email: [email protected] Web: Alternatively, visit Web: www.surreycare.org.uk www.ageconcernepsom.org.uk www.citizensadvice.org.uk Surrey County Council Age Concern Haslemere & Counsel and Care Adult Social Care team District Advice line: 0845 300 7585 Floor 3, Conquest House Tel: 01428 648716 www.counselandcare.org.uk Wood Street Web: Financial advisers Kingston upon Thames KT1 1AB www.ageconcernhaslemere.org.uk Listed in your local area Tel: 0300 200 1005 Age Concern Merstham, Redhill telephone directory. Fax: 0208 541 7390 & Reigate Alternatively, to find an adviser Minicom: 020 8541 8914 check website Web: www.surreycc.gov.uk Tel: 01737 645636/642656 www.unbiased.co.uk. After Web: www.acreigate‑redhill‑ Surrey Independent Living identifying an adviser, you merstham.org.uk Council (SILC) should make sure that your Astolat, Coniers Way, Age Concern Runnymede adviser is registered and Burpham, Guildford GU4 7HL Tel: 01932 566040 authorised with the FSA. Tel: 01483 458 111 Web: www.acrunnymede.co.uk Financial Services Authority (FSA) Email: [email protected] Age Concern Surrey Heath Check that your financial adviser Web: www.surreyilc.org.uk Tel: 01276 707585 is registered at www.fsa.gov.uk Surrey Local Involvement Email: ageconcern‑ or by contacting the Consumer Network (LINk) [email protected] Helpline on 0845 606 1234 or Surrey LINk, Surrey County Age Concern Sutton Borough writing to the FSA at 25 The Council, Kingston upon Thames Tel: 020 8770 4092 North Colonnade, Canary Wharf, KT1 2DN Tel: 020 8541 8593 Web: London E14 5HS. Web: www.surreycc.gov.uk/ www.ageconcernsutton.org.uk Local Pension Service sccwebsite/sccwspages.nsf/Look Age Concern Waverley Tel: 01737 755303 upWebPagesByTITLE_RTF/Surrey Tel: 01483 548812 Web: +Local+Involvement+Network+ Web: www.thepensionservice.gov.uk ‑+LINk?opendocument www.waverley.gov.uk/communit Patient Advice and Liaison Surrey NHS ywelfare/age_concern.asp Service (PALS) (Emergency) Tel: 999 Alzheimerʼs Society Tel: 01372 201700 (Non‑emergency) Visit www.alzheimers.org.uk to Web: www.pals.nhs.uk, Tel: 01372 201700 find your local branch. [email protected] Web: www.surreyhealth.nhs.uk

38 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Useful contacts continued

National useful contacts IndependentAge Princess Royal Trust for Carers, A national charity that The Age UK champions independence for The largest provider of The new name for the combined older people. The main aim is to comprehensive carersʼ support Age Concern and Help the Aged. help older people on low services in the UK. National advice line: incomes to live with dignity and Unit 14, Bourne Court Tel: 0800 169 6565 independence. Southend Road Association of Charity Officers Tel: 0207 605 4200 Woodford Green The national umbrella body for Web: Essex IG8 8HD benevolent charities who www.independentage.org.uk Tel: 0844 800 4361 provide aid and advice to Mencap Email: [email protected] individuals in need. The voice of learning disability United Kingdom Home Care Tel: 0170 765 1777 with more than 500 affiliated Association Ltd (UKHCA) Web: www.aco.uk.net groups. The professional Association of Carers Direct Tel: 0207 454 0454 home care providers from the Free, confidential information Web: www.mencap.org.uk independent, voluntary, not‑for‑ and advice for carers. National Association for profit and statutory sectors. Tel: 0808 802 0202 Email: Providers of Activities for Older Tel: 0208 288 5291 [email protected] People (NAPA) Web: www.ukhca.co.uk Carers UK Promotes the importance of The voice of carers and the only activities for older people. carer‑led organisation working Tel: 0207 078 9375 for all carers. Web: www.napa‑activities.co.uk Tel: 0808 808 7777 NHS Choices Web: www.carersuk.org NHS Choices is the online ʼfront View this and other Care Choices Helpline doorʼ to the NHS. It is the regional care A free information service for countryʼs biggest health website directories online at... those looking for care, from the and gives all the information you publishers of this Directory. need to make choices about www.carechoices.co.uk Tel: 0800 389 2077 your health. Web: www.carechoices.co.uk Web: www.nhs.uk Also online... The Counsel and Care Pension, Disability and Carers Care Choices Advice and help for older people. Service, The National advice line: Provides information about Helpline Service Tel: 0845 300 7585 pensions and other pensioner This invaluable service for Web: www.counselandcare.org.uk benefits in the UK, whether you care seekers 65 and over, Elderly Accommodation are planning for the future, are matches individual needs Counsel about to retire or have already and preferences to the Aims to help older people make retired. It also has information care providers within the informed choices about meeting about pensions for pension selected region completely their housing and care needs. providers/advisers and free of charge. In addition, the homes on the list Tel: 0207 820 1343 employers. provided will all have been Web: www.housingcare.org Tel: 0845 606 0265 Web: awarded the top Friends of the Elderly rated two or three stars*. www.thepensionservice.gov.uk A charity supporting older people with a range of practical *As rated by the regulator CQC (Care Quality Commission) needs. Register now online at Tel: 0207 730 8263 www.carechoices.co.uk or by Web: www.fote.org.uk calling 0800 389 2077

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 39 Independent home care providers Homecare provider listings...... 42

In order to enable people to live in their own home Live‑in care for as long as possible a range of home care 24 hour live‑in can accommodate people with a services are available. A range of help is on oﬀer very high dependency on a permanent basis. It can from day‑to‑day tasks such as cleaning, shopping also provide respite breaks for regular carers and and food preparation/cooking through to personal short‑term support following hospital discharge. care that helps with tasks like dressing, bathing, In some cases itʼs preferable and more economic toileting and prompting the taking of medication. to have a carer actually living in the home. This can Care workers need to be properly trained be for a short period eg a week, or on an ongoing particularly in moving and handling and the use of basis. Typical charges for this service range from hoists for some tasks. £520 to £650 per week depending on the amount of care and the particular skills required. Live‑in care Daily care/ domestic support is also available to people with permanent physical Care workers can call in on a daily basis to assist or mental disabilities who require long‑term with any of the tasks described above. Depending ongoing care. on the level of help required their visits can be just All home care providers are regulated and half an hour or up to several hours. Generally, visits inspected by the Care Quality Commission who are available from 7am until 10pm. Some people publish inspection reports on their website will need multiple visits per day. Night services can www.cqc.org.uk. When considering a service itʼs also be provided. The hourly rate for these types of always a good idea to check their report. services typically range from £9 to £15 per hour Before you make any decisions regarding the depending on the services required, the time of day provision of care, be sure to contact several and the location. Rural areas may present particular providers and ask for a ʻService Userʼs Guideʼ and diﬃculties and a travel charge will probably be their charges and a draft contract between you and made in addition to the normal hourly rate. the care provider.

40 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Caring for the community

At Starr Care our primary objective is to assist you to maintain and improve your quality of life by catering for any type of personal care that you may require. We can provide assistance with washing and dressing and with the preparation and serving of meals. Our staff can also assist you with medication if you require. Our dedicated team of qualified carers will completely respect your wishes when attending to your needs and all are carefully selected and vetted. We will also ensure that your dignity and confidentiality is maintained at all times. Our staff are not strangers but are friends you have yet to meet. Whether your needs are on a long or short-term basis we have a friendly team of professional staff available 24 hours per day, 7 days a week. There will always be someone on call to help with your enquiries. Contact us on 01932 849888. Tel: 01932 849888 Email: [email protected] www.starr-care.co.uk

Do you need assistance with daily tasks? We can provide professional and experienced Care Workers to help you maintain your independence. We offer a full range of practical and personal help tailored to your individual requirements. Our services are available short or long term, from a 30 minute call to 24 hour care. Support for daily living Personal care • Bed making • Rise/retirement • Laundry/ironing • Dressing • Light household • Meal preparation cleaning • Washing/bathing • Shopping • Convalescent care Tel: 01483 573853 www.ghcare.co.uk

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 41 Home care providers

Absolute Care Services Ltd Banstead Tel: 01737 371188 Access Care Ltd Andover Tel: 01252 220080 Advert page 41

Acorn Homecare Acorn Homecare UK Ltd offer care to clients over the age of 55 within Farnborough Tel: 01252 521151 Advert adjacent their own home. Providing personal and practical care to clients, enabling them to remain living at home for as long as possible, whilst Advantage Nursing Agency maintaining a sense of comfort and dignity and giving relatives the secure knowledge that their loved ones are in very safe hands with the Reigate Tel: 01737 213855 qualified and trusted staff of Acorn Homecare. Age Concern Runnymede Tel: 01252 521151 ‑ Home Bathing Service Email: [email protected] Web: www.acornhomecare.co.uk Suite 1, Old School Studios, 40 Lynchford Road, Chertsey Tel: 01932 566040 Farnborough, Hampshire GU14 6EF Agincare UK Ltd Guildford Tel: 01483 573709 APO DOMICILIARY CARE SERVICES Room 20/24 Richard Mayo Centre, Edent Street, West Molesey Tel: 0208 7839152 Advert page 14 Kingston upon Thames KT1 1HZ T: 0208 546 1671 / F: 0208 546 1671 Albury Care e-mail: [email protected] Guildford Tel: 01483 451861 We can support you in identifying your needs and to make choices that will enable you to live independently in your Allied Healthcare Group Ltd own home. Woking Tel: 01483 755728 Are you over 55 years and over? Almost Family Ltd Do you or someone you know, want help to stay in your own home? Dorking Tel: 0845 341134 APO will provide you with a 'one to one care' in the privacy of Angel Touch Care Agency your own home. The support provided is from as little as fifteen minutes to one hour a day, calls three times a day or twenty four Farnham Tel: 01252 821127 hour waking nights, depending upon your individual needs. Angelcare Domiciliary Care Services Camberley Tel: 01276 24644 Providing domiciliary care for adults with APO Domiciliary Care Services learning difficulties in a variety of settings. Kingston Upon Thames Tel: 0208 546 1671 Advert adjacent Boyce Care We are able to tailor make packages of support to Armstrong Henry meet individual and diverse needs. Egham Tel: 01784 438484 A family run, friendly agency who are happy to work Ashcroft Care Services flexibly with users, families and social workers. Call us to find out more on Horley Tel: 01293 826200 Saint Philips Avenue Ashford Care Agency 07956 944077or 7 Glenavon Court Worcester Park Ashford Tel: 01784 256358 01784 245817 email: [email protected] or Surrey KT4 8JY Ashlong House Ltd [email protected] Dormansland Tel: 01342 837123 Assured CARE Surrey Ltd Bluebird Care (Elmbridge & Runnymede) Walton on Thames Tel: 01932 224858 Advert page 45 Chertsey Tel: 01932 567593 Advert page 43 Astor Care and Nursing Agency Bluebird Care (Epsom & Kingston) Knaphill Tel: 01483 797950 Advert page 45 Epsom Tel: 01372 822875 Advert page 43 Better at Home Bluebird Care (Rushmoor & Surrey Heath) Knaphill Tel: 01483 480078 Advert page 43 Camberley Tel: 01276 683577 Advert page 43 Better at Home (Ewell) Boyce Care Ltd Ewell Tel: 0208 393 3318 Advert page 43 Worcester Park Tel: 07956 944077 Advert above

See inspection reports and star ratings information on page 30 Advertisers are highlighted

42 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 companionship and personal care

BettBetterer at Home prprovidesovides a prprofessionalofessional and All the carers comprcomprehensiveehensive companionship and personal carcaree serservice.vice. are cheerful, Our fullyfully trainedtrained HomeCarersHomeCarers areare able toto support you fromfrom smiling and one hour a week (our Home CareCare serservice)vice) toto fulfulll time 24 have made a hour carecare (our LiveLive-in-in CareCare serservice).vice). big difference to my life CalCalll us todaytoday on 0845 09450945 335 fforor further infinformationormation and a no oblobligationigation consultation in your homehome,, or visit our Mrs E, Woking websitwebsitee at wwwwww.betterathome.co.uk.betterathome.co.uk Woking:Woking: 0148014833 480074800788 Epsom: 020 88393393 3318 I would recommend EsherEsher:: 0845 664343 2316 Better at Home to enquiries@[email protected] anyone who needs LiveLive-in-in Care:Care: 0845 09450945 090 care for a family member [email protected]@betterathome.co.uk Mrs M, Esher www.betterathome.co.ukwww.betterathome.co.uk

BBetteretter atat HomeHome isis regulatedregulated bbyy thethe CareCare QQualityuality Commission,Commission, areare membersmembers ofof thethe UKHCAUKHCA aandnd werewere HHighlyighly CCommendedommended iinn thethe OutstandingOutstanding EmployerEmployer ofof thethe YearYYeear AwardsAwards 20092009

Our services include Care visits at home

• Help getting up or going to bed • Visits from 15 minutes • Preparing meals • Dependable, programmed • Shopping care visits • Washing and ironing • Trained, police checked, • Personal Hygiene reliable and caring staff • Cleaning the home • Full live in care service available

Elmbridge & Runnymede Epsom & Kingston Rushmoor & Surrey Heath Tel:01932 567593 Tel:01372 822875 Tel:01276 683577 email: [email protected] email: [email protected] email: [email protected] www.bluebirdcare.co.uk

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 43 Home care providers

Bramley House Extended Care Dorking Tel: 01306 740003 Advert below Britannia Homecare Ltd Horley Tel: 01293 823825 Care Options Caterham Tel: 01883 345344 Care Solutions UK Ltd Egham Tel: 01753 861117 Care UK Mytchett Tel: 01252 540585 Carers at Home Bramley Tel: 01483 899350 Carewatch (East Surrey) Beare Green Tel: 01306 710900 Advert page 46 Carewatch (Guildford & Woking) Guildford Tel: 0845 241 4003 Caterham Domiciliary Care Agency Caterham on the Hill Tel: 01883 340936 Cavendish Care Domiciliary Care Agency Redhill Tel: 01737 643192 Celsian (Epsom) Epsom Tel: 01372 722550 Cherchefelle Premier Homecare Bramley House Extended Care Redhill Tel: 01737 234111 Advert page 52 We provide fully qualified and trained staff who can offer help and support Clarendon Home Care Limited within your own home or assistance with daily tasks. Kingston Tel: 0208 439 7722 Advert above 24 hour care - 7 Days a week

Classic Home Care Services • Assistance with all person care, medication and meals • Attending Appointments or routine check ups with doctors, dentist or Epsom Tel: 0208 393 7117 Advert page 47 hospital visits. • We are able to provide a service of companionship and organised travel College of St Barnabas arrangements, to meet your destination safely and then to return home. Lingfield Tel: 01342 870369 Country Care (Domiciliary Care & Outreach) Te l : 01306 740003 Email: [email protected] Chobham Tel: 01276 855360 Web: www.bramleyhouse.net Crossroads Care Surrey ‑ East Surrey Branch Oxted Tel: 01883 714641 Confused by care decisions? Crystal Care Home Care Ltd Burgh Heath Tel: 01737 361780 As publishers of this Directory, we can assist you in your search for care. Cura Domi ‑ Care At Home The Care Choices Helpline is a free public information Godalming Tel: 01483 420055 Advert page 41 service, providing you with a shortlist of care providers Development Centre Domiciliary Agency that meet your particular needs and preferences. Leatherhead Tel: 01372 841343 Call us on Freephone 0800 389 2077 or visit www.carechoices.co.uk/looking_for_care.html to enter your details

See inspection reports and star ratings information on page 30 Advertisers are highlighted

44 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 care and support at home...

• A family owned and run business, rated as excellent (3 star) by the national inspectorate (CQC) • A friendly, flexible service with help available from 1 hour per week to 24 hour live-in care. • Trustworthy, caring, professional staff, fully trained and referenced with Criminal Records clearance. • We can offer you support with: personal care, bathing, hair washing, physical therapy exercises, companionship, nursing care, simple cooking, shopping, medication management, ironing or light domestic duties, gardening and handyman services.

For further information, or to arrange a free no obligation meeting in your home, please call 01483 797950 or visit our website www.astoragency.co.uk

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 45 Home care providers DomCare Disability Services Godalming Tel: 01428 684411 ETERNITY CARE We provide diverse support to anyone aged over 18 years, to enable East Surrey Carerʼs Support Services them to live at home - personal and domestic care, accessing the community, pet assistance, relieving carers, companionship, Redhill Tel: 01737 779339 following an operation. 24 hours a day, 7 days a week, we handpick our staff to provide a flexible and Echoes Community Care unique support package for each client. Egham Tel: 01784 438372 We are registered for Carers Vouchers, deal with direct payments and those paying for their own care, and work in partnership with other organisations to provide the Enara Ltd T/A Beech Home Care best possible service. Walton‑On‑Thames Tel: 01932 223050 Contact Tania or Julie on 01483 831516 or email [email protected] Epsom Senior Care Epsom Tel: 01372 741544 Web: www.eternitycare.co.uk Era Healthcare Leatherhead Tel: 01372 363323 Supporting the carer to support you Eternity Care (Limited Liability Partnership) Guildford Tel: 01483 831516 Advert adjacent Everycare (East Surrey) Ltd

Reigate Tel: 01737 246000 Carewatch (East Surrey) are the leading providers of local homecare and support many Field Lane Care & Support Domiciliary people to retain their independence and dignity within their own homes. Registered with the Care Agency Reigate Tel: 01737 242209 Quality Commission with the highest 3 star rating for home care provision. Greenbanks Domiciliary Care Agency We offer a full spectrum of care and support, as you need it, when you need it. Your care support (Guildford) worker can help in many ways providing assistance, reassurance and encouragement to Guildford Tel: 01483 501490 Advert page 45 meet the challenges of everyday life. For more information, or to arrange a free no Greenway Homecare obligation home visit please call: 01306 710900 Redhill Tel: 01843 834917 Harmsworth House DCA Surrey Tel: 01306 888077 Heart of the South Care Old Oxted Tel: 01883 722355 Advert page 47

Heath Lodge Care Services Ltd Dedicated highly trained healthcare assistants, Weybridge Tel: 01932 851151 Advert page 50 Specialising in palliative care, Physical disabilities, Older persons and dementia Heathcote Road, 17 Please telephone us on: Epsom Tel: 01372 744150 01483 576881, 01276 26800 or Help Scheme, The ‑ 01252 612849 Children with Disabilities Team East [email protected] Redhill Tel: 01737 737828 www.ivoryhomecare.com Help Unlimited Cranleigh Tel: 01483 548777 Advert page 52 Ivory Homecare Fleet Tel: 01252 612849 Advert above Home County Care Woking Tel: 01483 475361 JR Charles Ashford Tel: 01784 421404 Home Instead Senior Care Kettlewell House Domiciliary Care Agency Guildford Tel: 01483 443824 Advert page 47 Woking Tel: 01483 756362 Advert page 65 Home Instead Senior Care Kirkwood Care Walton‑on‑Thames Tel: 01932 241020 Advert page 47 Guildford Tel: 03331 232273 IRC Care Services Ltd Local Care Group Whyteleafe Tel: 01883 622011 Ripley Tel: 01483 224896 Advert page 47 See inspection reports and star ratings information on page 30 Advertisers are highlighted

46 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Specialists in providing older people with non-medical care in their own homes

We provide Being able to live at home can be one of the most important comforts in an older person’s life services in: and because family and friends can’t always be there, we are here to help. Epsom Home Instead are rapidly building a reputation as one of the UK’s leading care companies Banstead allowing older people to continue living in their own homes. Our caregivers take great pride in helping our clients to lead a more comfortable and confident life, offering a variety of services Leatherhead tailored to their individual needs. Guildford For Home Instead it’s personal, nothing is more important than providing a friendly, flexible The Horsleys and reliable care service that works for everyone in your family. From just a couple of hours a day, to full time, our care is available 24 hours a day, seven days a week. Woking Services include: West Byfleet • Companionship • Light housekeeping Boroughs of • Local transportation and errands • Meal preparation Elmbridge and • Convalescence support • Shopping Spelthorne • Medication reminders • Personal care and • Specialist dementia and Alzheimer’s care and much more... surrounding areas For more information please call: Epsom on 01372 741544, Walton on Thames on 01932 241020, Guildford on 01483 443824 or visit www.homeinstead.co.uk

Need some help at home? Providers of Professional Care WE PROVIDE The Local Care Group is Permanent or Temporary • Domiciliary Care here to assist. • Housekeepers • Live in Carers • Experienced Residential Support - Short/long term available

One to one care Call our Friendly All Candidates CRB Reference Checked Team on: Registered with CQC Approved Provider to Social Services 0845 230 0181 www.heartofthesouthcareagency.co.uk Hamlyn House, Beadles Lane, Old Oxted, Surrey RH8 9JJ We can provide you with short term care if you have a spell in hospital and need support when you get back home, and 51 The Broadway - Stoneleigh - Epsom - Surrey - KT17 2JE can offer you the level of care you need so you stay in your Office 9.00am - 5.00pm own home and remain independent. Short term or long T: 020 8393 7117 F: 020 8393 5535 [email protected] term support available. A Comprehensive Range of Care www.classichomecareservices.co.uk • Personal care • Companionship • Shopping Services • Light housekeeping • Assistance with bathing • Live-in Care - Throughout Surrey • Live-in respite care • Hospital visits - 24 hour care and/or companionship • Personal Care - toileting, bathing, dressing Call Teresa Kelly or Graham Jones on • “Pop - In” Service • Night Sleeper and Waking Night Staff Local Care 01483 224 896 - providing reassurance/night care by local people • Household Duties for local people The Local Care Group - shopping, housework First Floor, Fairmile House, High St, Ripley GU23 6AN • Meal Preparation For a free professional assessment of your • End of Life Care We are audited by the Care Quality Commission and are members of UKHCA. personal needs, please call us on 020 8393 7117

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 47 Home care providers

London Care Plc Shepperton Tel: 01932 260850 Longdene Homecare Longdene Homecare ‑ North Surrey Walton‑on‑Thames Tel: 01932 254276 Advert adjacent Longdene Homecare ‑ Southwest Surrey Godalming Tel: 01483 413131 Advert adjacent Loving Care Domiciliary Services Ltd Longdene Homecare, is pleased to oﬀer you tradional, individual care delivered with respect, dignity & kindness in the comfort and Caterham Tel: 01883 330687 tranquility of your own home.

Macdonald Care Services Longdene Homecare Services Include: Lingfield Tel: 01342 835201 • Domicilary care at mes to suit your needs, seven days a week Mays Nurses Care and Nursing Agency • Live-in care, short or long term basis • Assistance with personal care, domesc dues, meals preparaon, Cobham Tel: 01932 868 206 shopping & basic maintenance • Care for Demena & Alzheimer’s MDHS Household Services • Care for the terminally ill Walton on Thames Tel: 01932 248533 • Post-operave care Mears Care Limited Longdene Homecare oﬀers professional support and quality person-centred care so you can connue to ‘Live Your Life Your Way’. Bramley Tel: 01483 894030 S. London & N. Surrey South West Surrey Mencap ‑ North West Surrey Supported Walton on Thames Godalming Living Service Tel: 01932 254276 Tel: 01483 413131 For a free, no obligaon assessment of needs, please email: Lightwater Tel: 01276 451845 [email protected] or call Lisa Kemp on: 01483 413133 Merci Enterprises Ltd www.chdliving.co.uk Leatherhead Tel: 01372 363323 All services are registered with CQC | Providers of Care since 1984 Mi Care Southern Ltd Cranleigh Tel: 01483 267840 PrestigeNursing Mitchellʼs Care Homes Ltd North Surrey Tel: 01784 410021 Redhill Tel: 01737 852177 Prestige Nursing is a family business with over sixty years' experience of providing a highly professional Nestor Primecare Services Ltd and caring service for people in their own homes. T/A Goldsborough Home Care We can plan with you the support and care you require - this could be anything from a short daily Guildford Tel: 01483 573853 Advert page 41 visit right up to 24-hour specialist nurse cover for more complex needs. Nestor Primecare Services Ltd Please call our friendly branch team for advice on T/A Patricia Whites Personal Home Care Ltd how our services can help. Esher Tel: 01372 461100 Advert page 49 Centurion House, London Road, Staines, TW18 4AX Email: [email protected] New Start Employment Agency Web: www.prestige-nursing.co.uk Woking Tel: 01483 772202 Platinum Care Appointments Ltd Newplan House Tadworth Tel: 01737 813267 Epsom Tel: 08451270060 Premier Care Services Nightingale Holistic Services East Grinstead Tel: 01342 833101 Caterham Tel: 01883 332961 Prestige Nursing ‑ North Surrey Orpheus Domiciliary Services Staines Tel: 01784 410021 Advert above Godstone Tel: 01883 744664 Prestige Nursing ‑ Reigate Pattom Limited Reigate Tel: 01737 221818 Ripley Tel: 01483 270210

See inspection reports and star ratings information on page 30 Advertisers are highlighted

48 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 PERSONAL HOME CARE

A FIRST CLASS SERVICE WITHIN THE COMFORT OF YOUR OWN HOME

Our reputation for excellence and dedicated team will ensure the care provided is tailored to meet your individual needs.

We are able to provide support with

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Tel: 01372 461100 www.patriciawhites.co.uk [email protected] Home care providers

Rainbow Trust Childrenʼs Charity Leatherhead Tel: 01372 363438 Red Hat Services Ltd DCA Cranleigh Tel: 01483 271186 ■ CQC 3 star excellent rating Redroof Agency ■ Independent living in your own home ■ Epsom Tel: 02083 942240 RGN support and 24 hour back up ■ Trained staff of the highest standard Regard Partnership, The ‑ Latymer ■ Covering London, South East & South West UK Redhill Tel: 01737 761534 Rest Assured We Care Ltd Woking Tel: 01483 481000 Advert adjacent RNIB Domiciliary Community Living and Support Service Heath Lodge Redhill Tel: 01737 768935 Care Services Ltd Roberts Care Agency Ltd Heath Lodge Care Services Limited is a provider of domiciliary care to any adult Knaphill Tel: 01483 799138 requiring services to enable independence whilst living in their own homes. Royal Association For Deaf People We are a friendly local company, operating in Surrey, Middlesex and West Sussex. Our customers want to see a familiar face at the agreed time and they expect to Community Support Service be able to call at any time and speak to a knowledgeable, competent person.

Dorking Tel: 01306 881958 Heath Lodge Care Services Limited provides personal, social and domestic Runnymede Care Assistant Scheme support to a wide range of customers, including: • Elderly • People with Mental Health Issues Chertsey Tel: 01932 571616 • People with Learning Disabilities • People with Physical Disabilities RV Care Services Ltd DCA Heath Lodge Care Services Ltd • Suites 1 & 2, The Monument • 45-47, Monument Hill • Weybridge • Surrey • KT13 8RN Cranleigh Tel: 01483 271186 Tel: 01932 851151 • Fax: 01932 850023 • Email: [email protected] Saffronland Supported Living Service Sunrise Home Help Ltd (Banstead) Redhill Tel: 01737 772525 Banstead Tel: 01737 851408 SAILS Support Service Supported Living Service Banstead Tel: 01372 832335 Redhill Tel: 01737 765800 SeeAbility ‑ Epsom Support Service Supreme Healthcare Services DCA Epsom Tel: 01372 755000 Guildford Tel: 01483 685080 SeeAbility ‑ Horley Support Service Surrey County Council ‑ Elmbridge Epsom Tel: 07725 424042 Home Based Care SeeAbility ‑ Leatherhead Support Service Esher Tel: 01372 832568 Epsom Tel: 01372 389443 Surrey County Council ‑ Epsom Ewell & SeeAbility ‑ Surrey Outreach Support Banstead Home Based Care Service Banstead Tel: 01737 737537 Leatherhead Tel: 01372 755000 Surrey County Council ‑ Mole Valley Short Breaks ‑ Outreach DCA Home Based Care Tadworth Tel: 01737 365865 Dorking Tel: 01306 879555 Smart Care Ltd Surrey County Council ‑ Reigate, Redhill & Weybridge Tel: 01932 855353 Horley Home Based Care Smartcare Epsom Redhill Tel: 01737 737181 Leatherhead Tel: 0800 112 3142 Surrey County Council ‑ Runnymede Starr Care Home Based Care New Haw Tel: 01932 849888 Advert page 41 Addlestone Tel: 01932 794810 See inspection reports and star ratings information on page 30 Advertisers are highlighted

50 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 VanCooten Trevors Care Ltd (VCTC) is a CQC and UKHCA Registered Domiciliary Care Agency, dedicated to providing a professional care service to the elderly and vulnerable adults with respect and dignity. The services we provide include: Personal Care Medication Respite Care Specialist Care Social Care Domestic

Contact us on: Tel: 020 3251 0233 VanCooten Trevors Care providing Fax: 020 3251 0202 Website: www.vctc.co.uk ....Care with Dignity Email: [email protected] focus care agency Ordinary people Extraordinarycare.

Focus Care Agency can help remove some of the worry and responsibility of caring for yourself and your home. Leaving you free to relax and enjoy life, safe in the comfort of knowing that everything is taken care of. Once we understand your specific needs, we will offer a tailored solution. From carers to cleaners, all personnel are carefully selected and checked for your peace of mind. • Getting out of bed and dressing Could we offer an alternative to Residential Care? • Personal care • Domestic chores • Meal preparation • Shopping • Supervision of medication Virtue C are part of the Radis Group • Companionship Virtue Care Services can provide • Live-in care / night care care in your own home on a 24 hour basis. We offer : • Accompanying to appointments or outings • Care packages to meet your • We can also provide accommodation with 24hr care and individual needs support tailored to your specific needs • Regular contact with all our clients • All our staff are highly trained & CRB checked • A robust recruitment policy • Fully trained and supervised staff Need more information or a no obligation visit? Call us on 0845 864 8866 Contact Maria Clifton or email [email protected] Tel: 07779788715 Email: [email protected] Excellent Web: www.virtuecare.co.uk CQC rating Web: www.focuscareagency.com

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 51 Home care providers

Surrey County Council ‑ Spelthorne & Weybridge Home Based Care Cherchefelle Premier Homecare Sunbury‑on‑Thames Tel: 01932 795060 Cherchefelle Housing Association Limited A caring agency with a positive outlook Cherchefelle is a Charitable Housing Association that aims to ensure Surrey County Council ‑ Surrey Heath, that people are able to retain their independence and can continue living in their own home. Through our Domiciliary Care Service, we supply Waverley & Guildford Home Based Care dedicated support workers to meet our clients needs, enabling people to remain in their own homes for as long as possible. Farnham Tel: 01483 518351 We offer individual programmes, specifically tailored to meet clients personal needs including assisting with bathing and dressing, food preparation, light housework and laundry as well as providing a more comprehensive service Surrey County Council ‑ Tandridge that includes overnight attendance for clients with physical impairments who may require in-depth support for their personal needs. Home Based Care Help is available to clients who need advice or assistance about which benefits they may be entitled to and we aim to ensure that everyone is able to Redhill Tel: 01737 737181 access the services and funding they need to enjoy a better quality of life. (We work in Mole Valley, Spelthorne, Epsom and Ewell, Reigate and Banstead) Surrey County Council ‑ Woking For a no obligation assessment of your needs call 01737 234111 Carol Oxley Shaw • Enterprise Court • 3 Mill Street • Redhill • RH1 6PA Home Based Care Cherchefelle Housing Association Limited Woking Tel: 01483 517919 Surrey Crossroads ‑ Elmbridge Esher Tel: 01372 469942 Surrey Crossroads ‑ Guildford & Waverley HOME CARE Ash Tel: 01252 313323 EXPERIENCED CARERS/HOUSEKEEPERS AVAILABLE Surrey Crossroads ‑ Mid Surrey Helping you to remain in the familiar and comfortable surroundings of your own home! • Support and care for the elderly • Ongoing care for disabled e.g. MS sufferers Leatherhead Tel: 01372 363300 • Respite care for family carers or post-operation • Care for Alzheimer’s/dementia. With over twenty years’ experience of helping people Surrey Crossroads ‑ Spelthorne you can feel reassured with Help Unlimited

Staines Tel: 01784 446294 Please telephone 01483 548777 or call in for details. Surrey Crossroads ‑ Woking & Surrey Heath Email: [email protected] Website: www.help-unlimited.co.uk Woking Tel: 01483 766336 Help Unlimited 24 Ewhurst Road, Cranleigh GU6 7AE Confidentiality assured. No obligation visits undertaken. Registered with The Care Quality Commission. Established 22 Years Surrey Helping Hands Chertsey Tel: 01932 562218 Teamcare Supported Living Confused by Merstham Tel: 01737 642435 Advert page 22 Tendacare care decisions? Ashtead Tel: 01372 272240 As publishers of this Directory, Two Counties Care Ltd we can assist you in Farnham Tel: 01252 891125 your search for care. W.S. Joint Domiciliary Service (Children With Disabilities) The Care Choices Helpline is a free public information service, providing you with a shortlist of care providers Guildford Tel: 01483 517950 that meet your particular needs and preferences. Welmede Housing Association Call us on Freephone 0800 389 2077 or visit Chertsey Tel: 01932 571666 www.carechoices.co.uk/looking_for_care.html to enter your details White Lodge Centre Chertsey Tel: 01932 567131 Whiteley Homes Trust, The Walton‑on‑Thames Tel: 01932 842360 Your Choice Godstone Tel: 01883 742927

See inspection reports and star ratings information on page 30 Advertisers are highlighted

52 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Also available from the publishers of this Directory is...

Care Select is a FREE publication that contains useful editorial about your care options including independent living, home care and moving into a care or nursing home. It also includes comprehensive listings of all top rated* care homes for older people in England. Call us now on 0800 389 2077 for your free copy. Also available online at - www.carechoices.co.uk/ care_select_ebook.html

NEED EXTRA HELP WITH YOUR CARE DECISIONS?

The publishers also offer a free public information service, providing you with a list of the top rated* care providers that meet your particular needs and preferences. *Based on inspections by the regulatory body the Care Quality Commission.

Call us on Freephone 0800 389 2077 or visit www.carechoices.co.uk/looking_for_care.html to enter your details.

Care Choices Ltd SPECIALIST CARE PUBLICATIONS 0800 389 2077 www.carechoices.co.uk North West Surrey Care homes for older people

Abbey House RESIDENTIAL HOMES FOR THE ELDERLY Heortnesse Chertsey Meads Chertsey KT16 8LN As a family we accept your wishes to live life as you Tel: 01932 568275 Places: 3 Old age want to. We have no rules or regulations and we respect Birchlands HOOK HEATH ROAD, WOKING, your lifestyle. If you feel that you would like to join SURREY, GU22 0JQ Barley Mow Road Englefield Green TW20 0NP us at Greys and share our excellent menu, warmth TELEPHONE: 01483 771523 Tel: 01784 435153 and hospitality, companionship and feel secure of WWW.GREYSRESIDENTIAL.CO.UK your future health and happiness, then call us at Places: 51 Old age, Dementia Advert pages 28 & 29 once. Brockhurst (Surrey County Council Care Home) Mr and Mrs Kennedy or Mrs McLeod will be Brox Road Ottershaw KT16 0HQ pleased to take your call and will look forward to meeting you and your family. Tel: 01932 872635 Places: 46 Old age, Dementia Lyndhurst Cambridge House 67 Byfleet Road New Haw Addlestone KT15 3JZ 141 Gordon Avenue Camberley GU15 2NR Tel: 01932 842730 Tel: 01276 691035 Places: 16 Old age, Dementia Places: 16 Old age, Dementia, Mental health Pinehurst Resource Centre Cherrydale (Surrey County Council Care Home) Springfield Road Camberley GU15 1AE 141 Park Road Camberley GU15 2LL Tel: 01276 682585 Tel: 01276 686778 Places: 22 Old age, Dementia Places: 50 Old age, Dementia Elmbank Residential Care Home Sheerwater House Woodham Road Woking GU21 4EN Sheerwater Road Woodham Woking KT15 3LQ Tel: 01483 765984 Places: 14 Old age, Dementia Tel: 01932 349959 Elmfield House Places: 20 Old age, Dementia Church Lane Bisley GU24 9ED St Augustineʼs Home Tel: 01483 489522 Simplemarsh Road Addlestone KT15 1QR Places: 15 Old age, Dementia, Mental health Tel: 01932 842254 Greys Residential Home Ltd Places: 52 Old age, Dementia Advert page 57 Hook Heath Road Woking GU22 0JQ Stokefield Care Home Tel: 01483 771523 St Johns Hill Road Woking GU21 1RG Places: 24 Old age Advert above Tel: 01483 761779 Heathside Places: 25 Old age Coley Avenue Woking GU22 7BT Upalong Tel: 01483 765046 16 Castle Road Camberley GU15 2DS Places: 51 Old age, Dementia, Physical disability, Tel: 01276 682132 Mental health Advert pages 28 & 29 Places: 9 Old age, Dementia Horsell Lodge Whitebourne Kettlewell Hill Horsell Woking GU21 4JA Burleigh Road Frimley GU16 7EP Tel: 0808 166 1354 Tel: 01276 20723 Places: 65 Dementia, Old age Places: 46 Old age, Dementia, Mental health Advert page 57 Woking Homes Oriental Road Woking GU22 7BE Howards Tel: 01483 763558 Places: 50 Old age, Dementia 24 Rowtown Addlestone KT15 1EY Tel: 01932 856665 Woodbank Places: 21 Old age, Dementia Hollybank Road Woking GU22 0JP Sensory impairment Tel: 01483 773684 Places: 40 Old age See inspection reports and star ratings information on page 30 Advertisers are highlighted

54 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077

‘ Marie and Mike love to chat over‘ coﬀee. ‘‘ We care about that.

At Barchester it’s all about quality of life. We can offer complete peace of mind through professional, personalised care – with respect for each person’s individuality. Every day is an opportunity to enjoy doing things you want to do – knowing that fully qualified staff are always close at hand. Barchester offers a home-like feel with an award-winning reputation in over 200 locations.

Our range of person-centred care services includes: • 24-hour nursing and residential care • dementia care in our Memory Lane Community • respite care and short breaks • convalescent care

Outstanding Healthcare – We are proud of our consistently high ratings from the independent Government regulator – the Care Quality Commission.

How can we help you? Why not call us or drop in for a chat over coﬀee or lunch?

Corrina Lodge Care Home Thackeray House Care Home 79 The Avenue, Camberley GU15 3NQ 58 Addiscombe Road, Tel: 01276 686 202 Croydon CR0 5PH Epsom Beaumont Care Home Tel: 020 8649 8800 20/22 Church Street, Epsom KT17 4QB Windmill Manor Care Home Tel: 01372 747 999 2 Fairviews, Holland Road, Hurst Green, Oxted RH8 9BD Reigate Beaumont Care Home Tel: 0845 128 8606 Colley Lane, Reigate RH2 9JB Tel: 01737 225 544 Wykeham House Care Home 21 Russells Crescent, Tandridge Heights Care Home Horley RH6 7DJ Memorial Close, Oxted RH8 0NH Tel: 01293 823 835 Tel: 01883 715 595 www.barchester.com NORTH WEST SURREY Care homes for people with dementia

Amis Avenue, 55 Kingsleigh Resource Centre New Haw Addlestone KT15 3ET Kingsleigh Kingfield Road Woking GU22 9EQ Tel: 01932 350929 Tel: 01483 740750 Places: 6 Learning disability, Dementia Places: 67 Dementia Birchlands Lyndhurst Barley Mow Road Englefield Green TW20 0NP 67 Byfleet Road New Haw Addlestone KT15 3JZ Tel: 01784 435153 Tel: 01932 842730 Places: 51 Old age, Dementia Advert pages 28 & 29 Places: 16 Old age, Dementia Brockhurst (Surrey County Council Care Home) Pinehurst Resource Centre Brox Road Ottershaw KT16 0HQ (Surrey County Council Care Home) Tel: 01932 872635 141 Park Road Camberley GU15 2LL Places: 46 Old age, Dementia Tel: 01276 686778 Places: 50 Old age, Dementia Cambridge House Rosemere 141 Gordon Avenue Camberley GU15 2NR Brookfield Close Ottershaw KT16 0JL Tel: 01276 691035 Tel: 01932 872361 Places: 16 Old age, Dementia, Mental health Places: 6 Learning disability, Dementia Cherrydale Sheerwater House Springfield Road Camberley GU15 1AE Sheerwater Road Woodham Woking KT15 3LQ Tel: 01276 682585 Places: 22 Old age, Dementia Tel: 01932 349959 Church Farm Bungalow Places: 20 Old age, Dementia Guildford Road Chertsey KT16 0PL St Augustineʼs Home Tel: 01932 873082 Simplemarsh Road Addlestone KT15 1QR Places: 12 Learning disability, Dementia Tel: 01932 842254 Elmbank Residential Care Home Places: 52 Old age, Dementia Advert page 57 Woodham Road Woking GU21 4EN Sunrise Operations Bagshot II Ltd Tel: 01483 765984 (Reminiscence Neighbourhood) Places: 14 Old age, Dementia 14‑16 London Road Bagshot GU19 5HN Elmfield House Tel: 01276 456000 Places: 30 Dementia Advert page 62 Church Lane Bisley GU24 9ED Tel: 01483 489522 Sunrise Senior Living Dementia Places: 15 Old age, Dementia, Mental health Care Neighbourhood Heathside Christchurch Road Virginia Water GU25 4BE Tel: 01344 843777 Coley Avenue Woking GU22 7BT Places: 38 Dementia Advert page 62 Tel: 01483 765046 Places: 51 Old age, Dementia, Physical disability, Mental health Upalong Advert pages 28 & 29 16 Castle Road Camberley GU15 2DS Horsell Lodge Tel: 01276 682132 Places: 9 Old age, Dementia Kettlewell Hill Horsell Woking GU21 4JA Tel: 01483 760706 Whitebourne Places: 46 Old age, Dementia, Mental health Burleigh Road Frimley GU16 7EP Advert page 57 Tel: 01276 20723 Howards Places: 65 Dementia, Old age 24 Rowtown Addlestone KT15 1EY Woking Homes Tel: 01932 856665 Oriental Road Woking GU22 7BE Places: 21 Old age, Dementia, Sensory impairment Tel: 01483 763558 Places: 50 Old age, Dementia

See inspection reports and star ratings information on page 30 Advertisers are highlighted

56 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 NORTH WEST SURREY

AWARDAAWWARD WWINNING CCARINGARING HOMES FOR OLDER PEOPLE

HHorsellorsell LodgeLodge • WWoking,oking, SurreySurrey GU21 4JA HorsellHorsell LodgeLodge is an established and ResidentialResidential CareCare HomeHome reputablereputable ccareare home,home, situatedsituated on the frfringeinge of Woking.Woking. • SSingleingle En SuitSuitee BBedroomsedrooms • PersonalisedPersonalised CareCare PlansPlans TThehe emphasis is on the comfortcomffoort and • HHomeome CCookedooked FFoodood • LLongong & SShorthort TTeTermerm CareCare PackagesPackages ccareare of our residentsresidents who wish ttoo fulﬁl a • HairdressingHairdressing & ChiropodyChiropody • BBlendlend of PPurposeurpose BuiltBuilt & grgraciousacious rretirementetirement with dignitdignity,yy,, ssuppsupport,ort, • RichRich & Engaging ActivitiesActivities TTraditionalraditional AccommodationAccommodation independenceindependence and choice.choice.

Freephone 0808 166 1354 www.caringhomes.org St Augustine’s Home Confused by care decisions? Residential Care Home run by the Sisters Hospitallers As publishers of this Directory, we of the Sacred Heart of Jesus can assist you in your search for care. • 52 single rooms, fully furnished • Central heating • Call system The Care Choices Helpline is a free public information • Visiting chiropodist & hairdresser • Activities, keep fit & craft service, providing you with a shortlist of care providers • Large beautiful gardens • Lifts that meet your particular needs and preferences. Full freedom of worship is encouraged and mass is celebrated daily FOR MORE INFORMATION PLEASE CONTACT THE MANAGER Call us on Freephone 0800 389 2077 or visit ST AUGUSTINES, SIMPLEMARSH ROAD, ADDLESTONE, SURREY KT15 1QR www.carechoices.co.uk/looking_for_care.html to Telephone: (01932) 842254 Email: [email protected] enter your details

Care homes for people with mental health needs

Cambridge House Heathside 141 Gordon Avenue Camberley GU15 2NR Coley Avenue Woking GU22 7BT Tel: 01276 691035 Tel: 01483 765046 Places: 16 Old age, Dementia, Mental health Places: 51 Old age, Dementia, Physical disability, Cherry Trees, Woking Mental health Advert pages 28 & 29 15/17 Claremont Avenue Woking GU22 7SF High Street, 31 Tel: 01483 765285 Horsell Woking GU21 4UR Places: 12 Mental health Tel: 01483 757937 Elmfield House Places: 3 Learning disability, Mental health Church Lane Bisley GU24 9ED Horsell Lodge Tel: 01483 489522 Kettlewell Hill Horsell Woking GU21 4JA Places: 15 Old age, Tel: 01483 760706 Dementia, Mental health Places: 46 Old age, Dementia, Mental health Grange, The & Walton Cottage Advert above 26‑28 St Johnʼs Road Woking GU21 7SA Ranch, The Tel: 01483 730670 Well Path Well Lane Horsell Woking GU21 4PJ Places: 18 Learning disability, Mental health Tel: 01483 855952 Green Lane, 122 Places: 3 Learning disability, Mental health Addlestone KT15 2TE Snowdon Tel: 01932 857485 14 Claremont Avenue Woking GU22 7SG Places: 12 Mental health Tel: 01483 751936 Haven House (Knaphill) Places: 8 Mental health Limecroft Road Knaphill GU21 2TH Tel: 01483 489197 Places: 19 Mental health

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 57 NORTH WEST SURREY Care homes for people with a learning disability

Abbotts Barton Dehnlea Rose 3 Abbey Gardens Chertsey KT16 8RQ Lambly Hill Virginia Water GU25 4BF Tel: 01932 569455 Places: 6 Learning disability Tel: 01344 843221 Places: 6 Learning disability Amis Avenue, 55 Gables, The New Haw Addlestone KT15 3ET Pembroke Road Woking GU22 7DY Tel: 01932 350929 Tel: 01483 828792 Places: 16 Learning disability Places: 6 Learning disability, Dementia Glebe Cottage Badgers Wood Sandhills Lane Virginia Water GU25 4DS (Surrey County Council Care Home) Tel: 01344 844144 Slade Road Ottershaw KT16 0JN Places: 6 Learning disability Tel: 01932 795010 Places: 17 Learning disability Grange, The & Walton Cottage Barossa Road, 25 26‑28 St Johnʼs Road Woking GU21 7SA Camberley GU15 4JE Tel: 01483 730670 Tel: 01276 66047 Places: 8 Learning disability Places: 18 Learning disability, Mental health Beaufort House Guildford Road, 330 Chobham Road Knaphill Woking GU21 2TD Bisley Woking GU24 9AD Tel: 01483 475536 Places: 7 Learning disability Tel: 01483 489208 Beech Trees Places: 6 Learning disability 1A Kirby Road Horsell Woking GU21 4RJ Guildford Road, 330a Tel: 01483 75591 Places: 7 Learning disability Bisley Woking GU24 9AD Camberley Cottage Tel: 01483 489208 Places: 5 Learning disability 1 Coolarne Rise Camberley GU15 1NA High Street, 31 Tel: 01276 686898 Places: 6 Learning disability, Horsell Woking GU21 4UR Physical disability, Sensory impairment Tel: 01483 757937 Chestnuts, The Places: 3 Learning disability, Mental health Byfleet KT14 7AN Tel: 01932 336200 Hill View Care Home Places: 20 Learning disability, Physical disability, 5 Essex Close Frimley Camberley GU16 9FH Sensory impairment Advert page 59 Tel: 01252 838199 Places: 1 Learning disability Church Farm Bungalow Hill View Care Home (2) Guildford Road Chertsey KT16 0PL 13 Station Road Frimley Camberley GU16 7HE Tel: 01932 873082 Tel: 01252 838199 Places: 2 Learning disability Places: 12 Learning disability, Dementia Hillcrest Avenue, 40 Combe House Chertsey KT16 9RE Castle Road Horsell Woking GU21 4ET Tel: 01932 571978 Places: 5 Learning disability Tel: 01483 755997 Places: 7 Learning disability Hillside (Surrey County Council Care Home) Compasses Portesbery Road Camberley GU15 3SZ 26/28 London Street Chertsey KT16 8AA Tel: 01932 794614 Tel: 01932 567338 Places: 11 Learning disability Places: 22 Learning disability Copse Lea Inglewood House Tringham Close Ottershaw KT16 0NF 56 Middle Gordon Road Camberley GU15 2HT Tel: 01932 873802 Places: 6 Learning disability Tel: 01276 64776 Places: 12 Learning disability Dallimore House Jubilee Road, 42 2a Guildford Road, Chertsey KT16 9BJ Mytchett GU16 6BE Tel: 01932 568553 Tel: 01252 540113 Places: 6 Learning disability, Physical disability Places: 5 Learning disability See inspection reports and star ratings information on page 30 Advertisers are highlighted

58 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 NORTH WEST SURREY

downingddoowwnniinFFDUHDnUH g

A person centred service specialising in supporting adults with: • Learning Disabilities • Physical Disabilities • Complex Communication Needs • Epilepsy • Autistic Spectrum Disorder • Retts Syndrome Contact Elaine Baigrie - 07920 106781 - www.downingcare.co.uk

Care homes for people with a learning disability continued

Jutland Place, 9/10 Ridgewood Drive, 1 Pooley Green Egham TW20 8ET Old Bisley Road Frimley GU16 9QF Tel: 01784 436647 Places: 8 Learning disability Tel: 01276 62668 Places: 5 Learning disability Moor House (Woking) Rosemere 13/14 Horsell Moor Woking GU21 4NH Brookfield Close Ottershaw KT16 0JL Tel: 01483 740108 Places: 9 Learning disability Tel: 01932 872361 Palmer Crescent, 1 Places: 6 Learning disability, Dementia Rushmoor Ottershaw KT16 0HE Sandalwood Tel: 01932 874478 Places: 24 Learning disability 81 Almners Road Lyne KT16 0BH Pinewood Tel: 01932 568623 Places: 5 Learning disability Tringham Close Ottershaw KT16 0HL Stiperstones Tel: 01932 872489 Places: 5 Learning disability Clappers Lane Chobham GU24 8DD Ranch, The Tel: 01276 858440 Places: 8 Learning disability Well Path Well Lane Horsell Woking GU21 4PJ Tall Trees Tel: 01483 855952 Guildford Road Chertsey KT16 0PL Places: 3 Learning disability, Mental health Tel: 01932 844044 Places: 3 Learning disability Red Houses, The Westlands 563‑565 Stroude Road Virginia Water KT16 0PT West Hill Road Woking GU22 7UL Tel: 01344 845240 Tel: 01483 761067 Places: 6 Learning disability, Physical disability Places: 7 Learning disability Care homes for people with a physical disability

Camberley Cottage Heathside 1 Coolarne Rise Camberley GU15 1NA Tel: 01276 Coley Avenue Woking GU22 7BT 686898 Places: 6 Learning disability, Physical Tel: 01483 765046 disability, Sensory impairment Places: 51 Old age, Dementia, Physical disability, Chestnuts, The Mental health Advert pages 28 & 29 Byfleet KT14 7AN Tel: 01932 336200 Red Houses, The Places: 20 Learning disability, Physical disability, 563‑565 Stroude Road Sensory impairment Advert above Virginia Water KT16 0PT Dallimore House Tel: 01344 845240 Places: 6 Learning disability, Physical disability 2a Guildford Road, Chertsey KT16 9BJ Tel: 01932 568553 Places: 6 Learning disability, Physical disability

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 59 NORTH WEST SURREY Care homes for people with a sensory impairment

Camberley Cottage Howards 1 Coolarne Rise Camberley GU15 1NA 24 Rowtown Addlestone KT15 1EY Tel: 01276 686898 Tel: 01932 856665 Places: 6 Learning disability, Physical disability, Places: 21 Old age, Dementia Sensory impairment Sensory impairment Chestnuts, The Byfleet KT14 7AN Tel: 01932 336200 Places: 20 Learning disability, Physical disability, Sensory impairment Advert page 59

Care homes with nursing for older people

Abbey Chase Residential and Coxhill Manor Nursing and Nursing Home Ltd Residential Home Abbey Chase House Bridge Road Chertsey KT16 8JW Station Road Chobham Woking GU24 8AU Tel: 01932 568090 Tel: 0808 166 1332 Places: 74 Old age, Dementia Places: 62 Old age, Dementia, Physical disability Advert page 61 Advert page 61 Crann Mor Nursing Home Addlestone Lodge 151 Old Woking Road Pyrford Woking GU22 8PD Ongar Hill Addlestone KT15 1BS Tel: 01932 344090 Places: 24 Old age, Dementia Tel: 01932 846268 Fermoyle House Nursing Home Places: 28 Old age Advert page 61 121‑125 Church Road Addlestone KT15 1SH Beaumont Lodge Nursing Tel: 01932 849023 and Residential Home Limited Places: 32 Old age 19‑21 Heatherley Road Camberley GU15 3LX Grange Chertsey (2002) Ltd, The Tel: 01276 23758 Ruxbury Road St Anneʼs Hill Chertsey KT16 9EP Places: 43 Old age, Dementia Tel: 01932 562361 Bernard Sunley Nursing Home Places: 62 Old age, Dementia Advert page 61 College Road Maybury Hill Woking GU22 8BT Grange Nursing Home, The Tel: 01483 764300 22 Grange Road New Haw Addlestone KT15 3RQ Places: 60 Old age, Dementia Tel: 01932 344940 Cedar Lodge Nursing and Places: 24 Old age, Dementia Residential Home Holly Lodge Nursing Home St Catherineʼs Road Frimley Green St Catherineʼs Road Frimley Green GU16 9NP Camberley GU16 6PY Tel: 01252 833080 Tel: 01252 837019 Places: 60 Old age, Dementia Advert page 61 Places: 63 Old age, Dementia Kettlewell House Collingwood Grange Care Centre Kettlewell Hill Chobham Road Woking GU21 4HX Portsmouth Road Camberley GU15 1LD Tel: 01483 221900 Tel: 01276 670700 Places: 29 Old age, Dementia Advert page 65 Places: 90 Old age, Physical disability, Dementia Advert page 11 Kings Lodge Care Centre The Pavillions Kings Head Lane Byfleet KT14 7BQ Corrina Lodge Care Home Tel: 01932 358700 79 The Avenue Camberley GU15 3NQ Places: 42 Old age, Dementia Tel: 01276 686202 Places: 58 Old age, Physical Advert Inside Front Cover disability Advert page 55

See inspection reports and star ratings information on page 30 Advertisers are highlighted

60 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 AWARDAAWWARD WINNING CCARINGARING HOMES FOR OLDER PEOPLE

CCoxhilloxhill MManoranor benefitsbenefits fromfrom an enviableenviable lolocation,cation,, close CCoxhilloxhill MManoranor • Chobham,Chobham,bhambham,, SurSurreyrey GU24 8A8AUU toto the village of Chobham,Chobham,, near ttoo lolocalcal amenities Residential,Residential, NursingNursing & DementiaDementia CCareare and situatedsituated within fivefive acresacres of beautifulbeautiful grounds,grounds, affordingafffoording an eexceptionallyxceptionally trtranquilanquil eexperience.xperience. • One of SurSurrey’srey’s FFinestinest HHomesomes • R Richich & Engaging AActivitiesctivities WithWith its characterfulcharacterful EElizabethanlizabethan manor buildings and • S Singleingle En SuitSuitee BBedroomsedrooms • TTa Tailoredailored CCareare PPackagesackages superblysuperbly appointedappointed living accommodation,accommodation, CCoxhilloxhill MManoranor • B Beautifuleautiful PPerioderiod PropertyProperty • B Beautifuleautiful LandscapedLandscaped GardensGardens providesprovides a wwonderfullyonderfully unique eexperience.xperience. • RestaurantRestaurant SStandardtandard CCuisineuisine • ExcellentExcellent RReputationeputation

Freephone 0808 166 1332 www.caringhomes.org Holly Lodge Nursing Home When choosing a care home for someone with dementia, the most important thing is to feel confident with your decision. The home must offer high standards of care, comfort, security, support, with friendly, specially trained, professional staff and a warm, homely atmosphere. Welcome to Holly Lodge. Please contact our home manager on 01252 833080 who will be more than happy to answer any questions you may have.

St.Catherines Road, Frimley Green, Camberley, Surrey GU16 9NP F: 01252 833 081 E:[email protected] www.forestcare.co.uk

THE GRANGE RETIREMENT HOME CARE HOME WITH NURSING At The Grange we cater for elderly people with varying levels of dependency and those who may have suffered a set back, which can be put right with care and attention. We feel it is important to provide a service which promotes security, independence and a familyatmosphere. Residents have their own en-suite bed-sitting room where they can have small items of their own furniture if they wish and where they can receive visits from friends or family. Established since 1965 • Committed to Long Term Care Experienced & Qualified Staff • Awarded 3 stars by CQC 62 Full En-Suite Rooms •Landscaped Gardens Ruxbury Road, Chertsey, Surrey KT16 9EP Tel: 01932 562361 Email: [email protected] Website: www.thegrangechertsey.co.uk

Addlestone Lodge is set in a quiet ABBEY CHASE Addlestone residential area in the town of RESIDENTIAL & NURSING HOME Addlestone, in Surrey. The Home Lodge is committed to providing quality ◆ Beautiful Edwardian building ◆ nursing care in a pleasant, safe Set in 10 acres of landscaped and homely atmosphere. garden ◆ Riverside walks ◆ Long and short stay patients Please contact the Manager ◆ 24 hour nursing care on 01932 846268 or email ◆ Few minutes from M25 [email protected] ◆ 3 star rated (excellent) to arrange a visit. ◆ Investors In People (IIP) Ongar Hill • Addlestone For colour brochure ring (01932) 568090 Abbey Chase, Bridge Road, Chertsey, Surrey KT16 8JW Surrey • KT15 1BS www.abbeychase.co.uk Telephone: 01932 846268

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 61 NORTH WEST SURREY

Care homes with nursing for older people continued

Kingsclear Nursing and Residential Home The high quality care home alternative Park Road Camberley GU15 2LN Tel: 0808 166 1339 Places: 72 Old age, Dementia, • Expert care for seniors, 24 hours a day • Beautiful interiors and landscaped gardens Physical disability Advert page 63 • Daily entertainments, activities & hobbies Merlewood Nursing & Residential Home • Separate Alzheimer’s and dementia neighbourhood offers dedicated, Hollow Lane Callow Hill Virginia Water GU25 4LR specialist care Tel: 0207 396 6700 Places: 53 Old age Sunrise of Bagshot 14-16 London Road, Bagshot, Moorlands Nursing Home Surrey GU19 5HN Macdonald Road Lightwater GU18 5US Tel: 01276 456000 www.sunrise-care.co.uk Tel: 0808 166 1351 Places: 41 Old age, Dementia Advert page 63 The high quality care home alternative Oakcroft House Oakcroft Road West Byfleet KT14 6JG Tel: 01932 352766 • Expert care for seniors, 24 hours a day Places: 48 Old age, Physical disability Advert page 11 • Beautiful interiors and landscaped gardens • Daily entertainments, activities & hobbies Princess Christian Care Centre • Separate Alzheimer’s and dementia neighbourhood offers dedicated, Stafford Lake Knaphill Woking GU21 2SJ specialist care Tel: 01483 488917 Places: 96 Dementia, Old age Sunrise of Virginia Water Advert page 27 Christchurch Road, Virginia Water, Surrey GU25 4BE Rodwell Farm Nursing Home Tel: 01344 843777 www.sunrise-care.co.uk Row Town Addlestone KT15 1HH Tel: 01932 853371 Places: 46 Old age, Mental health, Dementia, Physical disability Advert page 62 Sunrise Operations Virginia Water (Assisted Living) Sunrise Operations Bagshot II Ltd Christchurch Road Virginia Water GU25 4BE (Assisted Living) Tel: 01344 843777 14‑16 London Road Bagshot GU19 5HN Places: 92 Old age, Dementia Advert above Tel: 01276 456000 Places: 94 Old age, Dementia Advert above

Care homes with nursing for people with dementia

Abbey Chase Residential and Bernard Sunley Nursing Home Nursing Home Ltd College Road Maybury Hill Woking GU22 8BT Abbey Chase House Bridge Road Chertsey KT16 8JW Tel: 01483 764300 Tel: 01932 568090 Places: 60 Old age, Dementia Places: 62 Old age, Dementia, Physical disability Cedar Lodge Nursing and Advert page 61 Residential Home Avens Court Nursing Home St Catherineʼs Road Frimley Green Broomcroft Drive Pyrford Woking GU22 8NS Camberley GU16 6PY Tel: 01932 346237 Tel: 01252 837019 Places: 60 Dementia Places: 63 Old age, Dementia Beaumont Lodge Nursing Collingwood Grange Care Centre and Residential Home Limited Portsmouth Road Camberley GU15 1LD 19‑21 Heatherley Road Camberley GU15 3LX Tel: 01276 670700 Tel: 01276 23758 Places: 90 Old age, Physical disability, Dementia Places: 43 Old age, Dementia Advert page 11

See inspection reports and star ratings information on page 30 Advertisers are highlighted

62 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Brox Lane, Row Town, Addlestone, Surrey KT15 1HH RODWELL FARM Tel: 01932 853371 Nursing home Email: [email protected] Relationship Centred Care ™

At Rodwell Farm, we aim to provide a warm and friendly environment in which relationships are at the heart of everything we do.

Family owned by Ernie and Dr Karen Graham (a practising GP)

• Separate social groups for physical frailty & dementia • Activities Programme The home has a special unit for younger people with As part of our Relationship Centred Care ethos, we physical disability and it has two social groups for work with residents and their families to document older people - one for physical frailty and the other their life stories. This forms the base for a tailored for dementia. programme of activities and stimulation.

• Staffing • Specialist Equipment All staff are direct employees, thus ensuring Alternating pressure mattresses, profiling beds, continuity of care and facilitating a “family” disabled baths, manual handling aids, etc. atmosphere.

Please visit our website or contact us to obtain a brochure and arrange a visit.

Website: www.rodwellfarm.co.uk Phone: 01932 853371 Fax: 01932 827371 Email: [email protected]

AWARDAAWWARD WWINNING CCARINGARING HOMES FOR OLDER PEOPLE

KKingsclearingsclear • Camberley,Camberleyy,, SurreySSurrey GU15 2LN KKingsclearingsclear is a privateprivate residentialresidential and CareCare HomeHome with NursingNursing nursing home lolocatedcated in an exclusiveexclusive area,area, close toto the towntown centrecentre in CCamberley.amberley. • SSingleingle En SuitSuitee BBedroomsedrooms • PersonalisedPersonalised CareCare PlansPlans TThehe home beneﬁtsbeneﬁts fromfrom a blend of • High SStandardstandards in CCateringatering • Highly TrainedTrained 24hr StaffStaff trtraditionaladitional and purpurposepose built • HairHairdressingdressing & CChiropodyhiropody • BBeautifuleautiful LandscapedLandscaped GardensGardens accaccommodationommodation prprovidingoviding high • RRichich & Engaging ActivitiesActivities • LLongong & SShorthort TTeTermerm CareCare PackagesPackages standarstandardsds of comfortcomffoort and care.care.

Freephone 0808 166 1339 www.caringhomes.org

AWARDAAWWARD WWINNING CCARINGARING HOMES FOR OLDER PEOPLE

MMoorlandsoorlands • Lightwater,Lightwaterr,, SSurSurreyrey GU18 5US MoorlandsMoorlands providesprovides qualityquality nursing ccareare in CareCare HomeHome with NursingNursing a homely environmentenvironment within the charcharmingming and tranquiltranquil village of Lightwater.Lightwater. • SSingleingle En SuitSuitee BBedroomsedrooms • PersonalisedPersonalised CareCare PlansPlans MoorlandsMoorlands has beenbeen sympatheticallysympathetically • HHomeome CCookedooked FFoodood • ExperiencedExperienced 24hr StaffStaff convertedconverted and extendedextended ttoo prprovideovide a warmwarm • HairdressingHairdressing & ChiropodyChiropody • CloseClose TToo LLocalocal AAmenitiesmenities and frfriendlyiendly nursing environmentenvironment which is • RichRich & Engaging ActivitiesActivities • RRegularegular Outings attractivelyattractively furfurnishednished thrthroughout.oughout.

Freephone 0808 166 1351 www.caringhomes.org

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 63 NORTH WEST SURREY

Care homes with nursing for people with dementia continued

Coxhill Manor Nursing and Kingsclear Nursing & Residential Home Residential Home Park Road Camberley GU15 2LN Station Road Chobham Woking GU24 8AU Tel: 0808 166 1339 Tel: 0808 166 1332 Places: 72 Old age, Dementia, Physical disability Places: 74 Old age, Dementia Advert page 61 Advert page 63 Crann Mor Nursing Home Moorlands Nursing Home 151 Old Woking Road Pyrford Woking GU22 8PD Macdonald Road Lightwater GU18 5US Tel: 01932 344090 Tel: 0808 166 1351 Places: 24 Old age, Dementia Places: 41 Old age, Dementia Grange Chertsey (2002) Ltd, The Advert page 63 Ruxbury Road St Anneʼs Hill, Chertsey KT16 9EP Princess Christian Care Centre Tel: 01932 562361 Stafford Lake Knaphill Woking GU21 2SJ Places: 62 Old age, Dementia Advert page 61 Tel: 01483 488917 Grange Nursing Home, The Places: 96 Dementia, Old age Advert page 27 22 Grange Road New Haw Addlestone KT15 3RQ Rodwell Farm Nursing Home Tel: 01932 344940 Places: 24 Old age, Dementia Row Town Addlestone KT15 1HH Holly Lodge Nursing Home Tel: 01932 853371 Places: 46 Old age, Mental health, Dementia, St Catherineʼs Road Frimley Green GU16 9NP Physical disability Adverts 21 & 63 Tel: 01252 833080 Places: 60 Old age, Dementia Advert page 61 Sunrise Operations Bagshot II Ltd Kettlewell House (Assisted Living) 14‑16 London Road Bagshot GU19 5HN Kettlewell Hill Chobham Road Woking GU21 4HX Tel: 01276 456000 Tel: 01483 221900 Places: 94 Old age, Dementia Advert page 62 Places: 29 Old age, Dementia Advert page 65 Kings Lodge Care Centre Sunrise Operations Virginia Water The Pavillions Kings Head Lane Byfleet KT14 7BQ (Assisted Living) Christchurch Road Virginia Water GU25 4BE Tel: 01932 358700 Tel: 01344 843777 Places: 42 Old age, Dementia 92 Old age, Dementia Advert page 62 Advert Inside Front Cover Places:

Care homes with nursing for people with mental health needs

Life Works Community Ltd Rodwell Farm Nursing Home The Grange High Street Old Woking GU22 8LB Row Town Addlestone KT15 1HH Tel: 01483 757572 Tel: 01932 853371 Places: 24 Past or Present Drug Dependence, Past Places: 46 Old age, Mental health, Dementia, or Present Alcohol Dependence, Mental health Physical disability Adverts pages 21 & 63

Care homes with nursing for people with a learning disability

Throwleigh Lodge The Ridgeway Horsell Woking GU21 4QR Tel: 01483 740569 Places: 17 Learning disability

See inspection reports and star ratings information on page 30 Advertisers are highlighted

64 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 NORTH WEST SURREY

Kettlewell Hill, Chobham Road, KETTLEWELL HOUSE Woking, Surrey GU21 4HX Tel: 01483 221900 Nursing home & Care Suites Email: [email protected] Relationship Centred Care ™

At Kettlewell House, we aim to provide a warm and friendly home for life for people with dementia, where relationships are at the heart of everything we do.

Family owned by Ernie and Dr Karen Graham (a practising GP)

• Choice of Registered Nursing Home room or Care Suite • Activities Programme People with dementia can live either in a specialist As part of our Relationship Centred Care ethos, we nursing home room or as a tenant or owner in a work with residents and their families to document larger “care suite”. their life stories. This forms the base for a tailored programme of activities and stimulation. • Staffing All staff are direct employees, thus ensuring continuity • Specialist Equipment of care and facilitating a “family” atmosphere, and Alternating pressure mattresses, profiling beds, have specialist dementia care training. disabled baths, manual handling aids, etc.

Please visit our website or contact us to obtain a brochure and arrange a visit.

Website: www.kettlewellhouse.co.uk Phone: 01483 221900 Fax: 01483 221940 Email: [email protected]

Care homes with nursing for people with a physical disability

Abbey Chase Residential and Kingsclear Nursing & Residential Home Nursing Home Ltd Park Road Camberley GU15 2LN Abbey Chase House Bridge Road Chertsey KT16 8JW Tel: 0808 166 1339 Tel: 01932 568090 Places: 62 Old age, Dementia, Places: 72 Old age, Dementia, Physical disability Physical disability Advert page 61 Advert page 63 Collingwood Grange Care Centre Oakcroft House Portsmouth Road Camberley GU15 1LD Oakcroft Road West Byfleet KT14 6JG Tel: 01276 670700 Tel: 01932 352766 Places: 90 Old age, Physical disability, Dementia Places: 48 Old age, Physical disability Advert page 11 Advert page 11 Rodwell Farm Nursing Home Corrina Lodge Care Home Row Town Addlestone KT15 1HH 79 The Avenue Camberley GU15 3NQ Tel: 01932 853371 Tel: 01276 686202 Places: 46 Old age, Mental health, Dementia, Places: 58 Old age, Physical disability Advert page 55 Physical disability Adverts pages 21 & 63

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 65 NORTH WEST SURREY Care homes with nursing for people with a past/present drug/alcohol dependence

Life Works Community Ltd The Grange High Street Old Woking GU22 8LB Tel: 01483 757572 Places: 24 Past or Present Drug Dependence, Past or Present Alcohol Dependence, Mental health North East Surrey

Care homes for older people

Albert Residential Home 40 The Warren Worcester Park KT4 7DL race Lodg Tel: 0208 337 2265 Places: 3 Old age G e Beechfield 22 Hanger Hill Weybridge KT13 9XS Tel: 01932 842380 Places: 16 Old age (Care home Residential Care Home for Elderly people not providing medicines or medical treatment) • Family run since 1989 • Long term & respite care Cedars Care Home, The (Ashford) Ltd • Providing care in a homely environment 16 Fordbridge Road Ashford Middlesex TW15 2SG 4 Manor Road South, Hinchley Wood, Esher, Surrey KT10 0QL Tel: 020 8398 1437 Tel: 01784 242356 Places: 16 Old age, Dementia Copperfield House Glendale 13 Worple Road Epsom KT18 5EP Ambleside Avenue Walton‑on‑Thames KT12 3LW Tel: 01372 726725 Tel: 01932 251980 Places: 16 Mental health, Old age, Dementia Places: 61 Old age, Dementia, Physical disability Cossins House Care Home Advert pages 28 & 29 1 Downside Road Cobham KT11 3LZ Grace Lodge Tel: 01932 862038 Places: 24 Old age 4 Manor Road South Hinchley Wood Esher KT10 0QL Echelforde Resource Centre Tel: 0208 398 1437 College Way Ashford Middlesex TW15 2XG Places: 15 Old age, Dementia Advert above Tel: 01784 255225 Heath Lodge Places: 50 Old age, Dementia St Georges Avenue Weybridge KT13 0DA Elders, The Tel: 01932 854680 Epsom Road Ewell KT17 1JT Places: 26 Old age, Dementia Tel: 0208 393 9757 Places: 21 Old age, Dementia Hillbrow Residential Home Epsom Lodge 18 Mill Road Epsom KT17 4AR 1 Burgh Heath Road Epsom KT17 4LW Tel: 01372 720633 Tel: 01372 724722 Places: 10 Old age, Dementia Places: 12 Dementia, Mental health, Old age Glebe House Homelea The Broadway Laleham Staines Middlesex TW18 1SB 68 Worple Road Epsom KT18 7AG Tel: 01784 451643 Places: 24 Old age, Dementia Tel: 01372 740730 Places: 19 Dementia, Old age

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66 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 NORTH EAST SURREY

AWARDAAWWARD WINNING CCARINGARING HOMES FOR OLDER PEOPLE

AAnn eleganelegantt and histhistoricoric buildingbuilding,, GGalsworthyalsworthy HHouseouse is GGalsworthyalsworthy HHouseouse • KKingston-upon-Thames,ingston-upon-Thames, SurSurreyrey situatedsituated in KKingston-upon-Thames,ingston-upon-Thames, London.London.. LocatedLocated on CCareare HHomeome with NursingNursing toptop of KKingstoningston Hill,, the homeho beneﬁtsbeneﬁts fromfrom stunning vieviewsws of RRoyaloyal RRichmondichmond PPark.ark. • S Singleingle En SuitSuitee BBedroomsedrooms • R Richich & Engaging AActivitiesctivities IItt is our aim toto provideprovide an attractiveattractive and rrestfulestful enenvironmentvironment • B Beautifuleautiful PPerioderiod PropertyProperty • Highly TrainedTrained 24hr StaffStaff fforor residents,residents, so thathatt thetheyy ccanan enjoenjoyy a high qualitqualityy of liflifee • Hair Hairdressingdressing & CChiropodyhiropody • G Gloriouslorious LandscapedLandscaped GardensGardens based upuponon dignity,dignityy,, prprivacyivacy and independence.independence. • RestaurantRestaurant SStandardtandard CCuisineuisine • ExcellentExcellent RReputationeputation

Freephone 0808 155 2440 www.caringhomes.org Linden House

Tel/Fax: 01372 721447 | 9 College Road, Epsom, Surrey. KT17 4HF Email: [email protected] | Web: www.stargate-care-homes.com

Linden House is situated in a lovely quiet Residential area of Epsom, a ten minute walk from Epsom town centre. The Home has a lovely courtyard rose garden which is easily accessible.

• Beautifully furnished rooms with en-suite facilities • Activities coordinator • Visiting hairdresser, chiropodist, dentist and district nurse on request • Newly refurbished rooms For more information or to arrange a visit please contact us on 01372 721447

Care homes for older people continued

Linden House Linwood 9 College Road Epsom KT17 4HF 9 Mercer Close Thames Ditton KT7 0BS Tel: 01372 721447 Tel: 0208 335 6800 Places: 66 Old age, Dementia, Places: 32 Old age, Dementia Advert above Physical disability Advert pages 28 & 29

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FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 67 NORTH EAST SURREY

Care homes for older people continued

Malmesbury House Royal Cambridge Home 18 Beauchamp Road East Molesey KT8 0PA 82 ‑ 84 Hurst Road East Molesey KT8 9AH Tel: 0208 783 0444 Tel: 0208 979 3788 Places: 19 Old age, Dementia Places: 30 Old age, Dementia Mayfield House Sherwood House 29 Mayfield Road Walton‑on‑Thames KT12 5PL Severn Drive Walton‑on‑Thames KT12 3BQ Tel: 01932 229390 Tel: 01932 221170 Places: 34 Old age, Dementia Places: 31 Old age, Dementia Advert page 69 Meadowside Sunrise Operations Esher Limited Knowle Park Avenue Staines Middlesex TW18 1AN 42 Copsem Lane Esher KT10 9HJ Tel: 01784 455097 Tel: 01372 849460 Places: 88 Dementia, Old age Places: 51 Old age, Dementia, Physical disability Thameside Advert pages 28 & 29 Beldham Gardens West Molesey KT8 1TF Moor House Tel: 0208 939 3850 Places: 61 Old age, Dementia Vicarage Road Staines Middlesex TW18 4YG Advert pages 28 & 29 Tel: 01784 453749 Tiltwood Places: 25 Old age Hogshill Lane Cobham KT11 2AQ Oak House Tel: 01932 866498 Places: 50 Dementia, Old age 19 Queens Road Weybridge KT13 9UE Willowmead Tel: 01932 829298 Summer Road East Molesey KT8 9LR Places: 16 Old age, Dementia Tel: 0208 398 8664 Places: 12 Old age Care homes for people with dementia

Appleby House Glebe House Longmead Road Epsom KT19 9RX The Broadway Laleham Staines Middlesex TW18 1SB Tel: 01372 739933 Tel: 01784 451643 Places: 75 Dementia Places: 24 Old age, Dementia Cedars Care Home, The (Ashford) Ltd Glendale 16 Fordbridge Road Ashford Middlesex TW15 2SG Ambleside Avenue Walton‑on‑Thames KT12 3LW Tel: 01784 242356 Places: 16 Old age, Dementia Tel: 01932 251980 Copperfield House Places: 61 Old age, Dementia, Physical disability Advert pages 28 & 29 13 Worple Road Epsom KT18 5EP Tel: 01372 726725 Grace Lodge Places: 16 Mental health, Old age, Dementia 4 Manor Road South Hinchley Wood Esher KT10 0QL Echelforde Resource Centre Tel: 0208 398 1437 Places: 15 Old age, Dementia Advert page 66 College Way Ashford Middlesex TW15 2XG Tel: 01784 255225 Heath Lodge Places: 50 Old age, Dementia St Georges Avenue Weybridge KT13 0DA Elders, The Tel: 01932 854680 Places: 26 Old age, Dementia Epsom Road Ewell KT17 1JT Tel: 0208 393 9757 Places: 21 Old age, Dementia Hendford Nursing Home Epsom Lodge Howell Hill Grove East Ewell Epsom KT17 3ER Tel: 0208 393 7891 1 Burgh Heath Road Epsom KT17 4LW Places: 34 Dementia, Mental health Tel: 01372 724722 Places: 10 Old age, Dementia Advert page 69

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68 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 NORTH EAST SURREY

Sherwood House HENDFORD NURSING HOME

Sherwood House, a pleasant modern home offering a very high standard of care in a friendly Hendford is a luxurious, tastefully decorated environment. private nursing home for the elderly and under 65

All rooms en-suite. Minibus service to local years, specialising in dementia care, situated town centres and day centres. Regular in a private road within easy walking outings. Attractive garden. Social activities distance of East Ewell station. including exercise classes. Respite room. • Person-centred care package Further details, more photographs and • Activities to enhance the quality of life how to apply can be found on our • 24-hour Nursing Care; GP Service website www.waltoncharity.org.uk • Learning environment promoting Howell Hill Grove, East healthcare professionals 01932 221170 Ewel l, Epsom, Surrey, [email protected] Severn Drive, Walton on Thames, Surrey KT12 3BQ KT17 3ER Tel: 020 8393 7891 Email: [email protected]

Care homes for people with dementia continued

Hillbrow Residential Home Oak House 18 Mill Road Epsom KT17 4AR 19 Queens Road Weybridge KT13 9UE Tel: 01372 720633 Tel: 01932 829298 Places: 12 Dementia, Mental health, Old age Places: 16 Old age, Dementia Homelea Pines, The (Weybridge) 68 Worple Road Epsom KT18 7AG 6 Windsor Walk Weybridge KT13 9AP Tel: 01372 740730 Tel: 01932 842954 Places: 19 Dementia, Old age Places: 10 Learning disability, Sensory Limes Residential Care Home impairment, Dementia, Physical disability 11a Station Crescent Ashford Middlesex TW15 3JJ Royal Cambridge Home Tel: 01784 240114 82‑ 84 Hurst Road East Molesey KT8 9AH Places: 16 Dementia Tel: 0208 979 3788 Places: 30 Old age, Dementia Linden House Sherwood House 9 College Road Epsom KT17 4HF Severn Drive Walton‑on‑Thames KT12 3BQ Tel: 01372 721447 Places: 32 Old age, Dementia Tel: 01932 221170 Advert page 67 Places: 31 Old age, Dementia Advert above Linwood Sunrise Operations Esher Limited 9 Mercer Close Thames Ditton KT7 0BS 42 Copsem Lane Esher KT10 9HJ Tel: 0208 335 6800 Tel: 01372 849460 Places: 66 Old age, Dementia, Physical disability Places: 88 Dementia, Old age Advert pages 28 & 29 Sunrise Operations Weybridge Malmesbury House (Reminiscence Neighbourhood) 18 Beauchamp Road East Molesey KT8 0PA Ellesmere Road Weybridge KT13 0HY Tel: 0208 783 0444 Places: 19 Old age, Dementia Tel: 01932 871100 Mayfield House Places: 29 Dementia Advert page 73 29 Mayfield Road Walton‑on‑Thames KT12 5PL Thameside Tel: 01932 229390 Beldham Gardens West Molesey KT8 1TF Places: 34 Old age, Dementia Tel: 0208 939 3850 Meadowside Places: 61 Old age, Dementia Advert pages 28 & 29 Knowle Park Avenue Staines Middlesex TW18 1AN Tiltwood Tel: 01784 455097 Hogshill Lane Cobham KT11 2AQ Places: 51 Old age, Dementia, Physical disability Tel: 01932 866498 Advert pages 28 & 29 Places: 50 Dementia, Old age

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 69 NORTH EAST SURREY Care homes for people with mental health needs

Burgh Heath Road, 33 Hillbrow Residential Home Epsom KT17 4LP 18 Mill Road Epsom KT17 4AR Tel: 01372 741025 Tel: 01372 720633 Places: 8 Learning disability, Mental health Places: 12 Dementia, Mental health, Old age Copperfield House Langdown House 13 Worple Road Epsom KT18 5EP 1‑4 Yeend Close Off High Street West Molesey KT8 2NY Tel: 01372 726725 Tel: 0208 979 4561 Places: 16 Mental health, Old age, Dementia Places: 28 Learning disability, Mental health Hendford Nursing Home Tattenham Lodge Howell Hill Grove East Ewell Epsom KT17 3ER 4 Headley Drive Tattenham Corner Epsom Downs Tel: 0208 393 7891 Surrey KT18 5RP Places: 34 Dementia, Mental health Advert page 69 Tel: 01737 377672 Places: 6 Mental health Care homes for people with a learning disability

Andover Close, 31 Ethel Road, 7 Epsom KT19 9DA Ashford Middlesex TW15 3RB Tel: 01372 740251 Places: 1 Learning disability Tel: 07854 509 273 Banstead Road, 17 Places: 1 Learning disability Ewell KT17 3EZ Firlawn Tel: 0208 7867718 Places: 6 Learning disability 402 Chessington Road West Ewell KT19 9EG Beech Lodge Tel: 0208 786 0514 Places: 4 Learning disability 95 Thorkhill Road Thames Ditton KT7 0UW Tel: 0208 398 5584 Fordbridge Road, 50 Places: 9 Learning disability Ashford Middlesex TW15 2SP Berryscroft Road, 29 Tel: 01784 421223 Places: 8 Learning disability Laleham Staines Middlesex TW18 1ND Tel: 01784 459404 Gibraltar Crescent, 36a Places: 3 Learning disability Epsom KT19 9BT Berryscroft Road, 55 Tel: 0208 393 0865 Places: 6 Learning disability, Sensory impairment Laleham Staines Middlessex TW18 1ND Tel: 01784 459404 Gloucester Crescent, 65 Places: 6 Learning disability Laleham Middlesex TW18 1PN Burgh Heath Road, 33 Tel: 01784 421407 Places: 6 Learning disability Epsom KT17 4LP Greens, The Tel: 01372 741025 388 Chessington Road West Ewell Epsom KT19 9EG Places: 8 Learning disability, Mental health Tel: 0208 393 2450 Places: 3 Learning disability Coveham (Surrey County Council Care Home) Greenways Anyards Road Cobham KT11 2LJ 3 Grove Road Epsom KT17 4DQ Tel: 01932 794600 Tel: 01206 752266 Places: 10 Learning disability Places: 5 Learning disability Downham Cottage Hersham Road, 20 111 Longdown Lane South Epsom KT17 4JL Walton‑on‑Thames KT12 1JZ Tel: 01372 206230 Tel: 01932 269171 Places: 8 Learning disability Places: 10 Learning disability

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70 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 NORTH EAST SURREY

Care homes for people with a learning disability continued

Hersham Road, 267 Pines, The (Weybridge) Walton‑on‑Thames KT12 5PZ 6 Windsor Walk Weybridge KT13 9AP Tel: 01932 226125 Tel: 01932 842954 Places: 6 Learning disability, Physical disability Places: 10 Learning disability, Sensory Hillcroft impairment, Dementia, Physical disability St Ebba's Hook Road Epsom KT19 8QJ Rodney House Tel: 01372 203021 Rodney Road Walton‑on‑Thames KT12 3LE Places: 10 Learning disability Tel: 01932 241219 Huntley Close, 7 Places: 20 Learning disability Stanwell Middlesex TW19 7DD Sapling Tel: 01784 254322 372 Chessington Road West Ewell KT19 9EG Places: 6 Learning disability Tel: 0208 393 6731 Langdown House Places: 4 Learning disability 1‑4 Yeend Close Off High Street West Molesey KT8 Shieling, The 2NY Tel: 0208 979 4561 St. Ebbaʼs Hook Road Epsom KT19 8QJ Places: 28 Learning disability, Mental health Tel: 01372 203014 Longdown Road, 9 Places: 10 Learning disability Epsom KT17 3PT St Anthonyʼs Tel: 01372 748153 7a Roseberry Road Langley Vale Epsom KT18 6AF Places: 9 Learning disability Tel: 01372 278542 Manor Green Road, 62 Places: 5 Learning disability Epsom KT19 8RN Summers, The Tel: 01372 726131 Yeend Close West Molesey KT8 2NA Places: 5 Learning disability Tel: 0208 979 4689 Midway, 5 Places: 28 Physical disability, Learning disability Walton‑on‑Thames KT12 3HY Sundial House Tel: 01932 253501 Places: 6 Learning disability Orchard Lane East Molesey KT8 0BN Northcroft Road, 24 Tel: 0208 398 8620 Places: 7 Learning disability Ewell KT19 9TA Tel: 0208 394 2119 Places: 4 Learning disability Swallowfields Care Centre Oaklawn 45 Alexandra Road Epsom KT17 4DB Tel: 01372 745903 400 Chessington Road West Ewell Epsom KT19 9EG Places: 8 Learning disability Tel: 0208 393 6731 Places: 4 Learning disability Confused by care decisions? As publishers of this Directory, we can assist you in your search for care. The Care Choices Helpline is a free public information service, providing you with a shortlist of care providers that meet your particular needs and preferences. Call us on Freephone 0800 389 2077 or visit www.carechoices.co.uk/looking_for_care.html to enter your details

See inspection reports and star ratings information on page 30

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 71 NORTH EAST SURREY Care homes for people with a physical disability

Glendale Pines, The (Weybridge) Ambleside Avenue Walton‑on‑Thames KT12 3LW 6 Windsor Walk Weybridge KT13 9AP Tel: 01932 251980 Tel: 01932 842954 Places: 61 Old age, Dementia, Physical disability Places: 10 Learning disability, Sensory Advert pages 28 & 29 impairment, Dementia, Physical disability Hersham Road, 267 Rowland House Walton‑on‑Thames KT12 5PZ Tel: 01932 226125 1a Lime Tree Avenue Weston Green Places: 6 Learning disability, Physical disability Thames Ditton KT7 0NY Linwood Tel: 0208 972 9143 Places: 7 Physical disability 9 Mercer Close Thames Ditton KT7 0BS Tel: 0208 335 6800 Summers, The Places: 66 Old age, Dementia, Physical disability Yeend Close West Molesey KT8 2NA Advert pages 28 & 29 Tel: 0208 979 4689 Meadowside Places: 28 Physical disability, Learning disability Knowle Park Avenue Staines Middlesex TW18 1AN Tel: 01784 455097 Places: 51 Old age, Dementia, Physical disability Advert pages 28 & 29 Care homes for people with a sensory impairment

Gibraltar Crescent, 36a Pines, The (Weybridge) Epsom KT19 9BT 6 Windsor Walk Weybridge KT13 9AP Tel: 0208 393 0865 Tel: 01932 842954 Places: 6 Learning disability, Sensory impairment Places: 10 Learning disability, Sensory impairment, Dementia, Physical disability Care homes with nursing for older people

Acacia Lodge Clare House Nursing Home Rookery Road Staines Middlesex TW18 1BT 36 Hersham Road Walton‑On‑Thames KT12 1JJ Tel: 01784 452855 Tel: 01932 224881 Places: 36 Old age, Learning disability Places: 32 Physical disability, Old age Advert page 11 Advert page 73 Emberbrook Care Home Arbrook House 16 Raphael Drive Thames Ditton KT7 0BL 36 Copsem Lane Esher KT10 9HE Tel: 0208 398 3300 Tel: 01372 468246/7 Places: 68 Dementia, Old age, Physical disability, Places: 44 Old age Advert page 11 Mental health Ashton Lodge Epsom Beaumont Care Home Spelthorne Grove Sunbury‑On‑Thames TW16 7DA 20‑22 Church Street Epsom KT17 4QB Tel: 01932 761761 Tel: 01372 747999 Places: 100 Old age, Dementia Places: 55 Old age Advert page 55 Bradbury Centre, The Leighton House 68 Manygate Lane Shepperton Middlesex TW17 9EE 59 Burgh Heath Road Epsom KT17 4NB Tel: 01932 226698 Tel: 01372 720908 Places: 53 Dementia, Old age, Physical disability Places: 26 Old age, Mental health, Dementia

See inspection reports and star ratings information on page 30 Advertisers are highlighted

72 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 NORTH EAST SURREY

Upper Halliford Nursing Home ★★ ‘Good’ - CQC 2010 Upper Halliford Nursing Home aims to provide a person-centred style of care by addressing residents’ physical, emotional and spiritual needs. We aim to create a secure, relaxed, happy and homely atmosphere for residents and staff in a family run home. Quality, dignity The home offers services to older people with nursing needs in a homely environment and has a specialist dementia care suite on the first floor. Accommodation is on two floors. Each bedroom is decorated to the highest standard, with and choice en-suite facilities, along with a high-definition TV with Freeview. There are five day rooms each with a large flat screen TV, colour coordinated furniture and delightful views. The home also boasts a hair salon, excellent catering, in-house entertainment, staff training facilities and a residents' garden. Upper Halliford Nursing Home is a home that stands out on merit for its facilities and close attention to detail. Please call 01932 732600 or visit us at: Charlton Lane, Upper Halliford, Middlesex TW17 8QN Email: [email protected] Web: www.upperhallifordnursinghome.co.uk

Acacia Lodge is set in a quiet Acacia residential area in the town of The high quality care home alternative Staines, in Surrey. The Home Lodge is committed to providing quality • Expert care for seniors, 24 hours a day nursing care in a pleasant, safe • Beautiful interiors and landscaped gardens and homely atmosphere. • Daily entertainments, activities & hobbies • Separate Alzheimer’s and dementia Please contact the Manager neighbourhood offers dedicated, on 01784 452855 or email specialist care [email protected] Sunrise of Weybridge to arrange a visit. Ellesmere Road, Weybridge, Rookery Road • Staines Surrey KT13 0HY Middlesex • TW18 1BT Tel: 01932 871100 Telephone: 01784 452855 www.sunrise-care.co.uk

Care homes with nursing for older people continued

Norfolk House Sutton Lodge Nursing Home 39 Portmore Park Road Weybridge KT13 8HQ 87 Oatlands Drive Weybridge KT13 9LN Tel: 01932 820300 Places: 76 Old age Tel: 01932 222184 Priory Court Care Home Places: 28 Old age, Physical disability Advert page 11 Old Schools Lane Ewell Village KT17 1TJ Upper Halliford Nursing Home Tel: 0208 393 0137 Charlton Lane Upper Halliford Middlesex TW17 8QN Places: 89 Old age, Dementia, Physical disability Tel: 01932 732600 Springfield House Places: 62 Old age, Dementia Advert above 6 Stoke Road Cobham KT11 3AS Whitegates Private Nursing Home Tel: 01932 862580 Places: 27 Old age, Dementia Condor Road Laleham Staines Middlesex TW18 1UG Sunbury Nursing Homes Tel: 01784 441287 Places: 51 Old age Thames Street Sunbury‑On‑Thames TW16 6AJ Whiteley Village Care Centre Tel: 01932 785414 Places: 87 Old age, Dementia Whiteley Village Walton‑On‑Thames KT12 4EH Sunrise Operations Weybridge Tel: 01932 857821Places: 114 Old age (Assisted Living) Wingham Court Ellesmere Road Weybridge KT13 0HY Oaken Lane Claygate KT10 0RQ Tel: 01932 871100 Tel: 01372 464612 Places: 110 Old age, Dementia Advert above Places: 73 Old age, Physical disability Advert page 11 Care homes with nursing for people with dementia

Ashford House Ashton Lodge Long Lane Stanwell Middlesex TW19 7AZ Spelthorne Grove Sunbury‑On‑Thames TW16 7DA Tel: 01784 425810 Places: 54 Dementia Tel: 01932 761761 Places: 100 Old age, Dementia

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 73 NORTH EAST SURREY

Care homes with nursing for people with dementia continued

Bradbury Centre, The Springfield House 68 Manygate Lane Shepperton Middlesex TW17 9EE 6 Stoke Road Cobham KT11 3AS Tel: 01932 226698 Tel: 01932 862580 Places: 27 Old age, Dementia Places: 53 Dementia, Old age, Physical disability St Georgeʻs Nursing Home Emberbrook Care Home 5 Byfleet Road Cobham KT11 1DS Tel: 01932 868111 16 Raphael Drive Thames Ditton KT7 0BL Places: 60 Dementia, Mental health Advert page 11 Tel: 0208 398 3300 Places: 68 Dementia, Old age, Sunbury Nursing Homes Physical disability, Mental health Thames Street Sunbury‑On‑Thames TW16 6AJ Leighton House Tel: 01932 785414 Places: 87 Old age, Dementia 59 Burgh Heath Road Epsom KT17 4NB Tel: 01372 Sunrise Operations Weybridge 720908 Places: 26 Old age, Mental health, Dementia (Assisted Living) Park View Ellesmere Road Weybridge KT13 0HY 1‑3 Ashdown Road Epsom KT17 3PL Tel: 01932 871100 Places: 110 Old age, Dementia Tel: 01372 720908 Places: 9 Dementia Advert page 73 Priory Court Care Home Upper Halliford Nursing Home Old Schools Lane Ewell Village KT17 1TJ Charlton Lane Upper Halliford Middlesex TW17 8QN Tel: 0208 393 0137 Tel: 01932 732600 Places: 89 Old age, Dementia, Physical disability Places: 62 Old age, Dementia Advert page 73 Care homes with nursing for people with mental health needs

Emberbrook Care Home St Georgeʻs Nursing Home 16 Raphael Drive Thames Ditton KT7 0BL 5 Byfleet Road Cobham KT11 1DS Tel: 0208 398 3300 Places: 68 Dementia, Old age, Tel: 01932 868111 Physical disability, Mental health Places: 60 Dementia, Mental health Advert page 11 Leighton House 59 Burgh Heath Road Epsom KT17 4NB Tel: 01372 720908 Places: 26 Old age, Mental health, Dementia Care homes with nursing for people with a learning disability

Acacia Lodge Wesley Lodge Rookery Road Staines Middlesex TW18 1BT 2 Wesley Lodge Waverley Close West Molesey KT8 2NP Tel: 01784 452855 Tel: 0208 941 8826 Places: 36 Old age, Learning disability Advert page 73 Places: 8 Learning disability

Care homes with nursing for people with a physical disability

Bradbury Centre, The Emberbrook Care Home 68 Manygate Lane Shepperton Middlesex TW17 9EE 16 Raphael Drive Thames Ditton KT7 0BL Tel: 01932 226698 Tel: 0208 398 3300 Places: 53 Dementia, Old age, Physical disability Places: 68 Dementia, Old age, Physical disability, Clare House Nursing Home Mental health 36 Hersham Road Walton‑On‑Thames KT12 1JJ Tel: 01932 224881 Places: 32 Physical disability, Old age Advert page 11 See inspection reports and star ratings information on page 30 Advertisers are highlighted

74 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 NORTH EAST SURREY / SOUTH WEST SURREY

Care homes with nursing for people with a physical disability continued

Sutton Lodge Nursing Home Wingham Court 87 Oatlands Drive Weybridge KT13 9LN Oaken Lane Claygate KT10 0RQ Tel: 01932 222184 Tel: 01372 464612 Places: 28 Old age, Physical disability Advert page 11 Places: 73 Old age, Physical disability Advert page 11 South West Surrey

Care homes for older people

Abbeywood CHASE HOUSE REST HOME Wharf Road Ash Vale GU12 5AX CHASE HOUSE REST HOME Tel: 01252 317132 • A beautiful home set in over 3 acres of woodland Places: 50 Old age, Dementia, Physical disability • Fresh home-cooked food Advert pages 28 & 29 • Outstanding views Albury House • Spacious rooms all fitted 6 Albury Road Guildford GU1 2BT with call bell system • Visiting hairdresser & Tel: 01483 573847 Places: 33 Old age Hindhead Road, Hindhead, chiropodist Anchorstone Services Ltd Surrey GU26 6AY • Regular outings and Tel: 01428 604468 visiting entertainment 8 &10a Searle Road Farnham GU9 8LJ Tel: 01252 727378 Places: 40 Old age, Dementia Cobgates (Surrey County Council Care Home) Ashley House Falkner Road Farnham GU9 7UG Tel: 01252 714834 Christmas Hill Kings Road Shalford Nr Guildford Places: 50 Old age, Dementia, Mental health GU4 8HN Tel: 01483 561406 Places: 29 Old age, Physical disability, Dementia Eastlake Braemar Court Nightingale Road Godalming GU7 3AG Tel: 01483 413520 16 Sydney Road Guildford GU1 3LJ Places: 52 Old age, Mental health, Dementia Tel: 01483 502828 Advert pages 28 & 29 Places: 23 Old age, Dementia Bridge House Care Home Grace House 71 Lodge Hill Road Farnham GU10 3RB Farnham Road Elstead GU8 6DB Tel: 01252 726406 Tel: 0113 238 2690 Places: 30 Old age Places: 16 Old age, Dementia Broadwater Lodge Kathryn's House Summers Road Farncombe GU7 3BF 43‑47 Farnham Road Guildford GU2 4JN Tel: 01483 414186 Tel: 01483 560070 Places: 67 Dementia, Old age, Physical disability Places: 29 Old age, Dementia, Mental health Chase House Rest Home Advert page 25 Hindhead Road Hindhead GU26 6AY Limegrove Tel: 01428 604468 St Martinʼs Close East Horsley KT24 6SU Places: 16 Old age, Dementia Advert above Tel: 01483 280690 Cherry Tree House Places: 55 Dementia, Physical disability, Old age 29 St Johns Road Farnham GU9 8NU Advert pages 28 & 29 Tel: 01252 734417 Places: 6 Old age, Dementia

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 75 SOUTH WEST SURREY

Care homes for older people continued

Longfield (Surrey County Council Care Home) Killicks Road Cranleigh GU6 7BB Pilgrim Wood Tel: 01483 275505 Residential Home Places: 50 Dementia, Old age Pilgrim Wood is located in an elevated Old Hall, The position overlooking the North Downs Way. We offer high standards of service Send Marsh Road Send Ripley GU23 7DJ Sandy Lane • Guildford and accommodation for the elderly. Tel: 01483 211674 Surrey • GU3 1HF Tel: 01483 573111 Under the guidance of the manager, staff Places: 40 Old age, Dementia, Physical disability Fax: 01483 563522 give 24 hour personal and social care Email: [email protected] aiming to provide peace and contentment Pilgrim Wood www.pilgrimwood.co.uk in a relaxed homely atmosphere. Sandy Lane Guildford GU3 1HF Tel: 01483 573111 Places: 35 Old age, Dementia Advert adjacent Surrey Heights Brook Road Wormley GU8 5UA Primrose House Tel: 01428 682734 Perry Hill Worplesdon Guildford GU3 3RF Places: 39 Dementia, Old age, Physical disability Tel: 01483 232628 Advert Inside Front Cover Places:16 Old age, Dementia Surrey Hills Nursing Home Redcot Brook Road Wormley Godalming GU8 5UA Three Gates Lane Haslemere GU27 2LL Tel: 01428 682346 Tel: 01428 644637 Places: 32 Old age Places: 45 Dementia Shannon Court Advert Inside Front Cover Portsmouth Road Hindhead GU26 6DA Sydenhurst Tel: 01428 604833 Mill Lane Chiddingfold GU8 4SJ Places: 53 Old age, Dementia, Mental health Tel: 01428 683124 Shottermill House Places: 32 Old age, Dementia Pilgrim Homes Liphook Road Haslemere GU27 1NX Wey Valley House Tel: 01428 661034 Mike Hawthorn Drive Farnham GU9 7UQ Places: 31 Old age, Dementia, Physical disability Tel: 01252 712021 Springkell House Places: 27 Old age, Dementia, Physical disability Wood Road Hindhead GU26 6PT Tel: 01428 605509 Wychwood Places: 34 Old age, Dementia Advert page 77 Headley Road Hindhead GU26 6TN Sunrise Senior Living (Guildford) Tel: 01428 607014 Astolat Way Peasmarsh GU3 1NE Places: 24 Old age, Dementia, Physical disability, Tel: 01483 307500 Places: 101 Old age, Dementia Mental health

Care homes for people with dementia

Abbeywood Ashbourne Court Residential Care Home Wharf Road Ash Vale GU12 5AX Ashbourne Close Ash Hampshire GU12 6AG Tel: 01252 317132 Tel: 01252 326769 Places: 50 Old age, Dementia, Physical disability Places: 16 Dementia Advert pages 28 & 29 Ashley House Anchorstone Services Ltd Christmas Hill Kings Road Shalford Nr Guildford 8 &10a Searle Road Farnham GU9 8LJ GU4 8HN Tel: 01483 561406 Tel: 01252 727378 Places: 29 Old age, Physical disability, Dementia Places: 40 Old age, Dementia

See inspection reports and star ratings information on page 30 Advertisers are highlighted

76 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH WEST SURREY

Ashton Manor Farnham Robertson NH Godalming Springkell House Hindhead Nursing Care for Alzheimer’s & Dementia Nursing Care Residential Care for Alzheimer’s & Dementia Beales Lane, Wrecclesham, Priorsfield Road, Hurtmore, Wood Road, Hindhead Farnham GU10 4PY Godalming GU7 2RF GU26 6PT 01252 722967 01483 421033 01428 605509 www.ashtonmanor.co.uk www.beritazcare.co.uk www.springkellcare.co.uk [email protected] [email protected] [email protected]

We believe our clients deserve a quality lifestyle that respects their dignity and independence; their loved ones expect assurance and peace of mind. We provide these within a friendly yet professional, caring and secure environment. The dedicated management team and well trained staff are always available to offer help and support in our homes specialising in the care of those with dementia and Alzheimer’s. The individual reputation each of these homes enjoys is a reflection on the dedication, ability and professionalism of the well motivated staff.

Care homes for people with dementia continued

Braemar Court Grace House 16 Sydney Road Guildford GU1 3LJ 71 Lodge Hill Road Farnham GU10 3RB Tel: 01483 502828 Tel: 01252 726406 Places: 16 Old age, Dementia Places: 23 Old age, Dementia Kathryn's House Broadwater Lodge 43‑47 Farnham Road Guildford GU2 4JN Summers Road Farncombe GU7 3BF Tel: 01483 560070 Tel: 01483 414186 Places: 29 Old age, Dementia, Mental health Places: 67 Dementia, Old age, Physical disability Advert page 25 Chase House Rest Home Limegrove Hindhead Road Hindhead GU26 6AY St Martinʼs Close East Horsley KT24 6SU Tel: 01428 604468 Tel: 01483 280690 Places: 16 Old age, Dementia Advert page 75 Places: 55 Dementia, Old age, Physical disability Cherry Tree House Advert pages 28 & 29 29 St Johns Road Farnham GU9 8NU Tel: 01252 734417 Places: 6 Old age, Dementia Confused by care decisions? Cobgates (Surrey County Council Care Home) Falkner Road Farnham GU9 7UG As publishers of this Directory, we Tel: 01252 714834 can assist you in your search for care. Places: 50 Old age, Dementia, Mental health The Care Choices Helpline is a free public information Eastlake service, providing you with a shortlist of care providers that meet your particular needs and preferences. Nightingale Road Godalming GU7 3AG Tel: 01483 413520 Call us on Freephone 0800 389 2077 or visit Places: 52 Old age, Mental health, Dementia www.carechoices.co.uk/looking_for_care.html to Advert pages 28 & 29 enter your details

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 77 SOUTH WEST SURREY

Care homes for people with dementia continued

Longfield (Surrey County Council Care Home) Springkell House Killicks Road Cranleigh GU6 7BB Wood Road Hindhead GU26 6PT Tel: 01483 275505 Tel: 01428 605509 Places: 50 Dementia, Old age Places: 34 Old age, Dementia Advert page 77 Old Hall, The Surrey Heights Send Marsh Road Send Ripley GU23 7DJ Brook Road Wormley GU8 5UA Tel: 01483 211674 Tel: 01428 682734 Places: 40 Old age, Dementia, Physical disability Places: 39 Dementia, Old age, Physical disability Pilgrim Wood Advert Inside Front Cover Sandy Lane Guildford GU3 1HF Sydenhurst Tel: 01483 573111 Places: 35 Old age, Dementia Mill Lane Chiddingfold GU8 4SJ Advert page 76 Tel: 01428 683124 Primrose House Places: 32 Old age, Dementia Perry Hill Worplesdon Guildford GU3 3RF Wey Valley House Tel: 01483 232628 Places:16 Old age, Dementia Mike Hawthorn Drive Farnham GU9 7UQ Shannon Court Tel: 01252 712021 Places: 27 Old age, Dementia, Physical disability Portsmouth Road Hindhead GU26 6DA Tel: 01428 604833 Wychwood Places: 53 Old age, Dementia, Mental health Headley Road Hindhead GU26 6TN Shottermill House Tel: 01428 607014 Places: 24 Old age, Dementia, Physical disability, Pilgrim Homes Liphook Road Haslemere GU27 1NX Mental health Tel: 01428 661034 Places: 31 Old age, Dementia, Physical disability

Care homes for people with mental health needs

Cobgates (Surrey County Council Care Home) Kathryn's House Falkner Road Farnham GU9 7UG 43‑47 Farnham Road Guildford GU2 4JN Tel: 01252 714834 Tel: 01483 560070 Places: 50 Old age, Dementia, Mental health Places: 29 Old age, Dementia, Mental health Eastlake Advert page 25 Nightingale Road Godalming GU7 3AG Shannon Court Tel: 01483 413520 Portsmouth Road Hindhead GU26 6DA Places: 52 Old age, Mental health, Dementia Tel: 01428 604833 Advert pages 28 & 29 Places: 53 Old age, Dementia, Mental health Haven House (Haslemere) Whitmore Vale House 44 Kings Road Haslemere GU27 2QG Churt Road Hindhead GU26 6NL Tel: 01428 661440 Tel: 01428 604477 Places: 9 Learning disability, Physical disability, Places: 20 Learning disability, Mental health Sensory impairment, Mental health Wychwood Hopewell Headley Road Hindhead GU26 6TN 91 Portsmouth Road Guildford GU2 5BS Tel: 01428 607014 Tel: 01483 303551 Places: 24 Old age, Dementia, Physical disability, Places: 10 Mental health Mental health

See inspection reports and star ratings information on page 30 Advertisers are highlighted

78 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH WEST SURREY Care homes for people with a learning disability

Abbotswood, 33 Fenton Lodge Guildford GU1 1UZ Hazel Road Ash Green GU12 6HP Tel: 01483 440352 Tel: 01252 317211 Places: 4 Learning disability Places: 3 Learning disability Aeolian House Firgrove Hill, 29 Horsham Road Cranleigh GU6 8DZ Farnham GU9 8LN Tel: 01483 276561 Tel: 01252 721580 Places: 8 Learning disability Places: 5 Learning disability Almond Close, 49 Haven House (Haslemere) Bellfields Estate Guildford GU1 1NW 44 Kings Road Haslemere GU27 2QG Tel: 01483 575806 Tel: 01428 661440 Places: 8 Learning disability Places: 9 Learning disability, Physical disability, Ash Street, 149 Sensory impairment, Mental health Ash Near Aldershot GU12 6LT Hollyhead Tel: 01252 330529 Places: 5 Learning disability 224 Shawfield Road Ash Aldershot Ash Street, 4a Hampshire GU12 6SQ Tel: 01252 345161 Places: 3 Learning disability Ash Near Aldershot Hampshire GU12 6LT Tel: 01252 350582 Littlefield Gardens, 2 Places: 5 Learning disability, Physical disability Ash Guildford GU12 6LN Bardsley Drive, 63/65 Tel: 01252 318968 Places: 3 Learning disability Farnham GU9 8UQ Tel: 01252 727148 Places: 3 Learning disability Lodge, The Beechwood Roman Way Farnham GU9 9RE Tel: 01252 717021 High Pitfold Hindhead GU26 6BN Places: 5 Learning disability Tel: 01428 608124 Places: 5 Learning disability Bellʼs Piece Mallow Crescent, 25‑30 Surrey County Council Care Home) Hale Road Farnham GU9 9RL ( Guildford GU4 7BU Tel: 01483 455879 Tel: 01252 715138 Places: 35 Learning disability, Physical disability Places: 13 Learning disability Bungalow, The Maple Cottage 208 Send Road Send GU23 7EN Beech Lane Normandy GU3 2JH Tel: 01483 772168 Tel: 01483 810115 Places: 1 Learning disability Places: 5 Learning disability, Physical disability Cedars, The Meath Epilepsy Trust, The Westbrook Road Godalming GU7 2QH The Old Grove Hindhead GU26 6BW Tel: 01483 415095 Tel: 01428 609374 Places: 72 Learning disability, Physical disability Places: 14 Learning disability, Physical disability Denecroft Middlefield Close, 1 Middlefield Farnham GU9 8RS 1 Denmark Road Guildford GU1 4DA Tel: 01252 718479 Tel: 01483 301315 Places: 5 Learning disability Places: 6 Learning disability, Sensory impairment Douglas Close, 19 Pines, The (Hindhead) Whitmore Vale House Churt Road Hindhead GU26 6NL Jacobswell Guildford GU4 7RB Tel: 01428 604477 Tel: 01483 537181 Places: 5 Learning disability, Physical disability Places: 3 Learning disability

See inspection reports and star ratings information on page 30

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 79 SOUTH WEST SURREY

Care homes for people with a learning disability continued

Pymhurst Storrington 11 Semaphore Road Guildford GU1 3PS Hill Road Beacon Hill Hindhead GU26 6BG Tel: 01483 573318 Tel: 01428 607606 Places: 6 Learning disability Places: 5 Learning disability Riverswey Vale Road, 15a Newark Lane Ripley GU23 6DL Ash Vale Nr Aldershot Hants GU12 5HH Tel: 01483 224099 Tel: 01252 334880 Places: 3 Learning disability Places: 5 Learning disability Shandon Whitmore Vale House White Lane Ash Green Hampshire GU12 6HN Churt Road Hindhead GU26 6NL Tel: 01252 312801 Tel: 01428 604477 Places: 4 Learning disability Places: 20 Learning disability, Mental health Stonepit Close, 42‑44 Willows, The Godalming GU7 2LS 40 Searchwood Road Warlingham CR6 9BA Tel: 01483 861066 Tel: 01883 627747 Places: 10 Learning disability Places: 10 Learning disability

Care homes for people with a physical disability

Abbeywood Haven House (Haslemere) Wharf Road Ash Vale GU12 5AX 44 Kings Road Haslemere GU27 2QG Tel: 01252 317132 Tel: 01428 661440 Places: 50 Old age, Dementia, Physical disability Places: 9 Learning disability, Physical disability, Advert pages 28 & 29 Sensory impairment, Mental health Ash Street, 4a Limegrove Ash Near Aldershot Hampshire GU12 6LT St Martinʼs Close East Horsley KT24 6SU Tel: 01252 350582 Tel: 01483 280690 Places: 5 Learning disability, Physical disability Places: 55 Dementia, Physical disability, Old age Ashley House Advert pages 28 & 29 Christmas Hill Kings Road Mallow Crescent, 25‑30 Shalford Nr Guildford GU4 8HN (Surrey County Council Care Home) Tel: 01483 561406 Guildford GU4 7BU Tel: 01483 455879 Places: 29 Old age, Physical disability, Dementia Places: 35 Learning disability, Physical disability Broadwater Lodge Meath Epilepsy Trust, The Summers Road Farncombe GU7 3BF Westbrook Road Godalming GU7 2QH Tel: 01483 414186 Tel: 01483 415095 Places: 67 Dementia, Old age, Physical disability Places: 72 Learning disability, Physical disability Bungalow, The Old Hall, The Beech Lane Normandy GU3 2JH Send Marsh Road Send Ripley GU23 7DJ Tel: 01483 810115 Tel: 01483 211674 Places: 5 Learning disability, Physical disability Places: 40 Old age, Dementia, Physical disability Cedars, The Pines, The (Hindhead) The Old Grove Hindhead GU26 6BW Whitmore Vale House Churt Road Hindhead GU26 6NL Tel: 01428 609374 Tel: 01428 604477 Places: 14 Learning disability, Physical disability Places: 5 Learning disability, Physical disability

See inspection reports and star ratings information on page 30 Advertisers are highlighted

80 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH WEST SURREY

Care homes for people with a physical disability continued

Shottermill House Woodlarks Workshop Pilgrim Homes Liphook Road Haslemere GU27 1NX Lodge Hill Road Farnham GU10 3RB Tel: 01428 661034 Tel: 01252 714041 Places: 22 Physical disability Places: 31 Old age, Dementia, Physical disability Wychwood Surrey Heights Headley Road Hindhead GU26 6TN Brook Road Wormley GU8 5UA Tel: 01428 607014 Tel: 01428 682734 Places: 24 Old age, Dementia, Physical disability, Places: 39 Dementia, Old age, Physical disability Mental health Advert Inside Front Cover Wey Valley House Mike Hawthorn Drive Farnham GU9 7UQ Tel: 01252 712021 Places: 27 Old age, Dementia, Physical disability

Care homes for people with a sensory impairment

Denecroft Haven House (Haslemere) 1 Denmark Road Guildford GU1 4DA 44 Kings Road Haslemere GU27 2QG Tel: 01483 301315 Tel: 01428 661440 Places: 6 Learning disability, Sensory impairment Places: 9 Learning disability, Physical disability, Sensory impairment, Mental health

Care homes with nursing for older people

Ashley Park Nursing Home Chestnut View Care Home The Street West Clandon Guildford GU4 7SU Lion Green Haslemere GU27 1LD Tel: 01483 222296 Places: 47 Old age Advert page 11 Tel: 01428 652622 Ashton Manor Nursing and Care Home Places: 60 Old age, Dementia Beales Lane Farnham GU10 4PY Crispins and Loadhams Nursing Home Tel: 01252 722967 43/43a Waverley Lane Farnham GU9 8BH Places: 39 Old age, Dementia Advert page 77 Tel: 01252 710574 Places: 37 Old age Advert page 11 Birtley House Nursing Home Dene Place Nursing Home Birtley Road Bramley Guildford GU5 0LB Ripley Lane West Horsley KT24 6JW Tel: 01483 892055 Tel: 01483 282733 Places: 47 Old age, Physical disability Places: 32 Old age Advert page 11 Brownscombe House Nursing and Eastbury Manor Residential Home The Street Compton Guildford GU3 1EE Hindhead Road Haslemere GU27 3PL Tel: 01483 810346 Tel: 01428 643528 Places: 36 Old age Places: 33 Old age Advert page 11 Advert Inside Front Cover Hatch Mill Cedar Court Care Home Mike Hawthorn Drive Farnham GU9 7UH Elmbridge Road Cranleigh GU6 8TR Tel: 01252 899000 Tel: 01483 275191 Places: 36 Old age, Mental health, Physical Places: 57 Dementia, Old age disability, Dementia

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 81 SOUTH WEST SURREY

Care homes with nursing for older people continued

Huntington House Nursing Home Redwood Care Centre Huntington House Drive Hindhead GU26 6BG 179 Epsom Road Merrow Guildford GU1 2QY Tel: 01428 604600 Places: 41 Old age Tel: 01483 532562 Knowle Park Nursing Home Places: 50 Old age, Dementia Knowle Lane Cranleigh GU6 8JL Robertson Nursing Home Tel: 0808 155 2442 Places: 49 Old age, Dementia Priorsfield Road Godalming GU7 2RF Advert page 83 Tel: 01483 421033 Manormead Nursing Home Places: 41 Old age, Dementia Advert page 77 Tilford Road Hindhead GU26 6RA Springfield Manor Nursing Home Tel: 01428 602502 Hogs Back Puttenham Guildford GU3 1AQ Places: 36 Old age, Mental health, Dementia Tel: 01483 810177 Moorhouse Places: 30 Old age Tilford Road Hindhead GU26 6RA St Catherineʼs Manor Tel: 01428 604381 Places: 36 Old age Portsmouth Road Artington Guildford GU3 1LJ Old Rectory, The Tel: 01483 531181 Places: 34 Old age, Dementia Advert Inside Front Cover The Old Rectory The Street Ewhurst Cranleigh GU6 7PX Tel: 01483 267195 Sunrise Senior Living Guildford Ltd Places: 35 Old age, Physical disability (Assisted Living) Puttenham Hill House Astolat Way Peasmarsh GU3 1NE Tel: 01483 307500 Puttenham Hill Puttenham Guildford GU3 1AH Places: 101 Old age, Dementia Tel: 01483 810628 Places: 37 Old age Advert page 11 Queen Elizabeth Park Tilford Park Nursing Home Grange Road Tilford Farnham GU10 2DG 1‑72 Hallowes Close Guildford GU2 9LL Tel: 01252 792543 Tel: 01483 531133 Places: 42 Mental health, Dementia, Old age Places: 77 Old age, Dementia Care homes with nursing for people with dementia

Ashton Manor Nursing and Care Home Jubilee House Beales Lane Farnham GU10 4PY Pound Lane Godalming GU7 1BX Tel: 01252 722967 Tel: 01483 420400 Places: 39 Old age, Dementia Advert page 77 Places: 48 Dementia, Mental health Cedar Court Care Home Knowle Park Nursing Home Elmbridge Road Cranleigh GU6 8TR Knowle Lane Cranleigh GU6 8JL Tel: 01483 275191 Tel: 01483 275432 Places: 57 Dementia, Old age Places: 49 Old age, Dementia Advert page 83 Chestnut View Care Home Manormead Nursing Home Lion Green Haslemere GU27 1LD Tilford Road Hindhead GU26 6RA Tel: 01428 652622 Places: 60 Old age, Dementia Tel: 01428 602502 Hatch Mill Places: 36 Old age, Mental health, Dementia Mike Hawthorn Drive Farnham GU9 7UH Queen Elizabeth Park Tel: 01252 899000 1‑72 Hallowes Close Guildford GU2 9LL Places: 36 Old age, Mental health, Tel: 01483 531133 Physical disability, Dementia Places: 77 Old age, Dementia

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82 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH WEST SURREY

AWARDAAWWARD WINNING CCARINGARING HOMES FOR OLDER PEOPLE

KnowleKnowle ParkPark is a highly regardedregarded and wellwell established KnowleKnowle ParkPark • Cranleigh,Cranleigh, SurSurreyrey GU6 8JL homehome,, providingproviding personalisedpersonalised residentialresidential and nursing CCareare HHomeome with NursingNursing ccareare forffoor discerningdiscerning elderly ppeople.eople. • S Singleingle En SuitSuitee BBedroomsedrooms • S Shorthort & LLongong TTeTermerm CCareare PPackagesackages EnjoEnjoyingying stunning viewsviews of the rollingrolling countrysidecountryside and the HanscHanscombeombe Hills,Hills, KnowleKnowle ParkPark has recentlyrecently beenbeen • RestaurantRestaurant SStandardtandard CCuisineuisine • B Beautifuleautiful PPerioderiod PropertyProperty eextensivelyxtensively rrefurbished,efurbished, with parparticularticular carecare takentaken toto retainretain • Engaging AActivitiesctivities • Highly TrainedTrained 24hr NursingNursing StaffStaff the histhistoricoric charactercharacter and ororiginaliginal stylestyle of the buildingbuilding.. • PersonalisedPersonalised CareCare PlansPlans • TranquilTranquil CountrysideCountryside SSettingetting

Freephone 0808 155 2442 www.caringhomes.org

Care homes with nursing for people with dementia continued

Redwood Care Centre Robertson Nursing Home 179 Epsom Road Merrow Guildford GU1 2QY Priorsfield Road Godalming GU7 2RF Tel: 01483 532562 Tel: 01483 421033 Places: 50 Old age, Dementia Places: 41 Old age, Dementia Advert page 77

See inspection reports and star ratings information on page 30

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 83 SOUTH WEST SURREY

Care homes with nursing for people with dementia continued

St Catherineʼs Manor Tilford Park Nursing Home Portsmouth Road Artington Guildford GU3 1LJ Grange Road Tilford Farnham GU10 2DG Tel: 01483 531181 Places: 34 Old age, Dementia Tel: 01252 792543 Advert Inside Front Cover Places: 42 Mental health, Dementia, Old age

Care homes with nursing for people with mental health needs

Crest Lodge Jubilee House Churt Road Hindhead GU26 6PS Pound Lane Godalming GU7 1BX Tel: 01428 605577 Tel: 01483 420400 Places: 48 Dementia, Mental health Places: 52 Mental health, Past or present alcohol Manormead Nursing Home dependence, Past or present drug dependence Tilford Road Hindhead GU26 6RA Advert Inside Front Cover Tel: 01428 602502 Hatch Mill Places: 36 Old age, Mental health, Dementia Mike Hawthorn Drive Farnham GU9 7UH Tilford Park Nursing Home Tel: 01252 899000 Grange Road Tilford Farnham GU10 2DG Places: 36 Old age, Mental health, Physical Tel: 01252 792543 disability, Dementia Places: 42 Mental health, Dementia, Old age Care homes with nursing for people with a learning disability

Melbreck Tilford Road Rushmoor Farnham GU10 2ED Tel: 01252 793474 Places: 26 Physical disability, Learning disability Care homes with nursing for people with a physical disability

Birtley House Nursing Home Melbreck Birtley Road Bramley Guildford GU5 0LB Tilford Road Rushmoor Farnham GU10 2ED Tel: 01483 892055 Places: 47 Old age, Physical disability Tel: 01252 793474 Hatch Mill Places: 26 Physical disability, Learning disability Mike Hawthorn Drive Farnham GU9 7UH Old Rectory, The Tel: 01252 899000 Places: 36 Old age, Mental The Old Rectory The Street Ewhurst health, Physical disability, Dementia Cranleigh GU6 7PX Hydon Hill Cheshire Home Tel: 01483 267195 Places: 35 Old age, Physical disability Clock Barn Lane Godalming GU8 4BA Tel: 01483 860516 Places: 46 Physical disability Care homes for people with past/present drug/alcohol dependence

Crest Lodge Churt Road Hindhead GU26 6PS Tel: 01428 605577 Places: 52 Mental health, Past or present alcohol dependence, Past or present drug dependence Advert Inside Front Cover

See inspection reports and star ratings information on page 30 Advertisers are highlighted

84 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 South East Surrey Care homes for older people

Alexander Lodge 41 Skinners Lane Ashtead KT21 2NN ALVINGTON HOUSE Tel: 01372 276052 Places: 12 Old age, Dementia FOR GRACIOUS RETIREMENT IN SURREY Alvington House 59 Wray Park Road Reigate RH2 0EQ Tel: 01737 222042 Places: 25 Old age Advert adjacent ● PRIVATELY OWNED BY R.G.N’S ● 24 HOUR CARE Barnfield ● EXCELLENT LOCAL REPUTATION REIGATE (01737) 222042 24 Upfield Horley RH6 7LA 59 WRAY PARK ROAD, REIGATE, SURREY RH2 0EQ Tel: 01293 786798 www.alvingtonhouse.co.uk (2 MINS FROM M25) Places: 63 Old age, Dementia, Mental health, Physical disability Advert pages 28 & 29 Bramley House Residential Home Beeches, The “ Like a small country hotel”

Forty Foot Road Leatherhead KT22 8RZ • 16 rooms • TV and telephone point in each room Tel: 01372 227540 • 24 hour support in a caring and professional manner Places: 54 Old age, Dementia, Learning disability, • Freshly prepared meals • Long & short stay • Domiciliary Care Physical disability Advert pages 28 & 29 Please contact the Manager Tel: 01306 740003 Fa x: 01306 877127 Bellsgrove Email: [email protected] 250 Cobham Road Fetcham KT22 9JF Web: www.bramleyhouse.net Westcott Street, Westcott, Dorking RH4 3NX Tel: 01372 379596 Associations: NCHA, SCA Places: 15 Mental health, Dementia, Old age Bramley House Residential Home Dormers (Surrey County Council Care Home) Westcott Street Westcott Dorking RH4 3NX Foxon Lane Caterham CR3 5SG Tel: 01306 740003 Tel: 01883 330927 Places: 16 Old age Advert adjacent Places: 39 Old age, Dementia Bransfield Manor Rest Home Dovers Church Lane Godstone RH9 8BW 9 Doversgreen Road Reigate RH2 8BU Tel: 01883 742927 Tel: 01737 244513 Places: 17 Old age, Dementia, Mental health Places: 39 Dementia, Old age, Physical disability Chalkmead Resource Centre Dungate Manor Care Home Deans Road Merstham RH1 3HE Flanchford Road Reigate Heath RH2 8QT Tel: 01737 644831 Tel: 01737 244149 Places: 50 Old age, Dementia, Physical disability Places: 45 Old age, Dementia, Mental health Advert pages 28 & 29 Elizabeth Court Cherry Lodge Rest Home Grenadier Place Caterham CR3 5YJ 75 Whyteleafe Road Caterham CR3 5EJ Tel: 01883 331590 Tel: 01883 341471 Places: 19 Old age, Dementia Places: 59 Old age, Dementia Dalmuir Home Advert pages 28 & 29 25 Gresham Road Limpsfield Oxted RH8 0BU Eversfield Tel: 01883 715630 Places: 16 Old age, Dementia 56 Reigate Road Reigate RH2 0QP David Gresham House Tel: 01737 229899 Places: 35 Old age 2 Oak Close Oxted RH8 0BA Tel: 01883 715948 Furze Hill Lodge Places: 28 Old age, Dementia, Physical disability, Furze Hill Kingswood KT20 6EP Sensory impairment Tel: 01737 351023 Places: 29 Old age

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 85 SOUTH EAST SURREY

Care homes for older people continued

Greenacres La Luz Spanish & The Horseshoe Banstead SM7 2BQ Portuguese speaking home Tel: 01737 858990 Residential Home Your comfort is our priority Places: 62 Old age, Dementia, Physical disability, Mental health Advert pages 28 & 29 We are a family run home, set a quiet area of the picturesque town of Tadworth. Heronswood We take care to create a ‘home from home’ atmosphere, to do whatever we can to help 51 Harestone Hill Caterham CR3 6DX our residents be happy. Tel: 01883 344645 Places: 21 Old age, Dementia Please call to find out more, or drop in Advert page 25 anytime to meet the staff and residents. Tel: 01737 813781 Keswick 4 High Street • Tadworth • Surrey • KT20 5SD Eastwick Park Road Great Bookham KT23 3ND Tel: 01372 456134 Excellent Places: 51 Old age, Dementia, Physical disability Service Advert pages 28 & 29 CQC La Luz 4 High Street Tadworth KT20 5SD Tel: 01737 813781 Places: 16 Old age, Dementia Advert above Longmead House 1 Buxton Lane Caterham CR3 5HG Tel: 01883 340686 Places: 23 Old age, Dementia Nower Care Priors Mead Retirement Home Coldharbour Lane Dorking RH4 3BL 26 Blanford Road Reigate RH2 7DR Tel: 01306 740076 Tel: 01737 224334 Places: 50 Old age, Dementia Advert adjacent Places: 19 Old age Advert page 87 Oakleigh Ridgegate Evelyn Gardens Godstone RH9 8BD 88 Doods Road Reigate RH2 0NR Tel: 01883 731000 Tel: 01737 242926 Places: 50 Dementia, Old age Advert pages 28 & 29 Places: 25 Old age Advert page 87 Orchard Court Ridgemount East Grinstead Road Lingfield RH7 6ET The Horseshoe Banstead SM7 2BQ Tel: 01342 834444 Tel: 01737 858950 Places: 63 Old age, Dementia, Physical disability, Places: 64 Old age, Dementia, Mental health Advert pages 28 & 29 Mental health Advert pages 28 & 29 Pantiles Residential Care Home Ridgeway Manor 67 Harriotts Lane Ashtead KT21 2QE Barrow Green Road Oxted RH8 9HE Tel: 01372 275310 Places: 16 Old age, Dementia Tel: 01883 717055 Park Hall Resource Centre Places: 43 Old age, Dementia, Mental health (Surrey County Council Care Home) Ridgway Court 1 Park Hall Reigate RH2 9LH 48 Ridgway Road Farnham GU9 8NW Tel: 01737 224420 Places: 50 Old age, Dementia Tel: 01252 715921 Pinehurst Rest Home Places: 16 Old age, Dementia, Physical disability National Trust Road Boxhill Mickleham RH5 6BY Tel: 01306 889942 Places: 19 Old age, Dementia Advert page 87

See inspection reports and star ratings information on page 30 Advertisers are highlighted

86 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 PriorsPriors MMeadead RetirementRetirement Home

ExcellentExcellent RetiRetirementrement CCare...andare...and that’s ofﬁcial

At Priors Mead, we take pride in offfffeering a home-ffoor-liffee in tranquil and peaceffuul settings. WWiith our service rated as Excellent by the Care QQuuality Commission, if you ffeeel your loved one deserves the best, please paayy us a visit – there is no need to make an appointment.

WWhhether it’s ffoor your mother, ffaatherr,, brother or sister, please call Peter or Caroline on 01737 224334, to reserve a room, visit our website at wwwwwwww..nightingales.co.uk or just turn up to see if we are right ffoor you.

RoomsRooms aavailablevailable ffrfromrroom £549££5549 pperer weekweek

CareQualityCareQuality www.nightingales.co.ukwwww..nightingal.nightingales.co.uk Commission /JHIUJOHBMFT/JHIUJOHHBBMFT Excellent

RIDGEGATE HOME*** ‘A Home With A Heart’ • Residential • Respite • Daycare

History of Ridgegate Home Facilities Founded in 1946, Ridgegate Home is a Weekly hairdresser ... Regular private non-profit making residence for chiropodist... Large gardens with elderly people of reasonably good health summer house, pond and pergola... who for various reasons are unable to In-house entertainment... Social maintain a home of their own. activities & outings arranged and Ridgegate is registered with CQC and encouraged ... Residents payphone... the Charity Commissioners and is run by Disabled access... Inter-denominational a qualified manager supported by a services take place weekly in the home. Board of Governors who take an Doctor active part in the running of the home. Residents are welcome to continue in the care of their own General Aims of the home atmosphere providing sunny and To offer people in their retirement the Practitioner or can change to the care of spacious sitting rooms for various opportunity to live in comfortable our local Practitioner. activities. The home is fully surroundings, in a relaxed and secure central-heated and has a Inclusive Fees family environment, with the degree of sophisticated automatic Services provided in inclusive fees care that is necessary to enhance the fire-alarm system, safety lighting with a cover: Your own private single quality of life for the individual. nurse call bell system in all rooms. bedroom... Choice of meals from a Accommodation Double room with lounge and en-suite. varied menu, catering for special diets... For 25 residents, all individual rooms on Meals Communal remote control colour TV... four levels, with a passenger lift to all 24 house care support... Personal Good, wholesome, home-cooked meals floors including the garden level. laundry... Full programme of activities from a choice of menus are served at Communal rooms add to the relaxed and trips... Weekly mobility exercises. small tables in the dining room.

88 DOODS ROAD, REIGATE, SURREY RH2 0NR [email protected] Tel 01737 242926 www.ridgegatehome.org.uk Registered with Charity Commissioners No. 204859 Pinehurst Rest Home OUR MOTTO: • Residential and 24 Hour Daycare It is our aim to provide an excellent • Home Doctor in Attendance service at competitive fees, supporting emotional, physical and social needs • Single and Sharing rooms of our clients always respecting and • Separate Dining Room / Lounge with TV and Piano protecting their status as adults. • Excellent Cuisine • Physiotherapist, Chiropodist & Hairdresser CALL FOR A BROCHURE • Facilities for disabled (medic bath) / Lifts • Visits to the Theatre (01306) 889942 / 888253 • Parties and Cabarets Held on the Premises National Trust Road, Box Hill, Mickleham, Dorking, RH5 6BY

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 87 SOUTH EAST SURREY

Care homes for older people continued

Roseacre Sunrise Senior Living Dementia Holly Hill Drive Banstead SM7 2BD Care Neighbourhood Tel: 01737 356685 Croyden Lane Banstead SM7 3AG Places: 40 Old age, Physical disability, Dementia Tel: 01737 850150 Roseland Places: 97 Dementia, Old age Advert page 89 Garratts Lane Banstead SM7 2EQ Walton Heath Manor Tel: 01737 355022 Hurst Drive Walton‑on‑the‑Hill KT20 7QT Places: 39 Old age, Physical disability, Dementia Tel: 01737 814010 Rutland Home Places: 43 Old age 46 West Street Reigate RH2 9DB Wolf House Tel: 01737 242188 Wolfʼs Row Oxted RH8 0EB Places: 18 Old age, Mental health, Dementia Tel: 01883 716627 Advert page 89 Places: 13 Old age, Mental health, Dementia Southlands Advert page 89 7 Linkfield Lane Redhill RH1 1JF Wray Park Care Home Tel: 01737 769146 Places: 19 Old age, Dementia, 55 Alma Road Reigate RH2 0DN Mental health Advert page 25 Tel: 01737 242778 Stanecroft Places: 24 Mental health, Old age, Dementia Advert page 89 Spook Hill North Holmwood Dorking RH5 4EG Tel: 01306 876567 Places: 50 Old age, Dementia, Physical disability

Care homes for people with dementia

Alexander Lodge Chalkmead Resource Centre 41 Skinners Lane Ashtead KT21 2NN Deans Road Merstham RH1 3HE Tel: 01372 276052 Tel: 01737 644831 Places: 12 Old age, Dementia Places: 50 Old age, Dementia, Barnfield Physical disability Advert pages 28 & 29 24 Upfield Horley RH6 7LA Tel: 01293 786798 Cherry Lodge Rest Home Places: 63 Old age, Dementia, Mental health, 75 Whyteleafe Road Caterham CR3 5EJ Physical disability Advert pages 28 & 29 Tel: 01883 341471 Places: 19 Old age, Dementia Beeches, The Chipstead Lodge Forty Foot Road Leatherhead KT22 8RZ Hazelwood Lane Chipstead CR5 3QW Tel: 01372 227540 Tel: 01737 553552 Places: 54 Old age, Dementia, Learning disability, Places: 36 Mental health, Learning disability, Physical disability Advert pages 28 & 29 Dementia Advert page 23 Bellsgrove Dalmuir Home 250 Cobham Road Fetcham KT22 9JF 25 Gresham Road Limpsfield Oxted RH8 0BU Tel: 01372 379596 Tel: 01883 715630 Places: 16 Old age, Dementia Places: 15 Mental health, Dementia, Old age David Gresham House Bransfield Manor Rest Home 2 Oak Close Oxted RH8 0BA Church Lane Godstone RH9 8BW Tel: 01883 715948 Tel: 01883 742927 Places: 28 Old age, Dementia, Physical disability, Places: 17 Old age, Dementia, Mental health Sensory impairment

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88 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH EAST SURREY

Care Employer of the Year

CARE HOME NURSING HOME CARE HOME 55 Alma Road, Reigate 2 Highview, Caterham 46 West Street, Reigate Surrey RH2 0DN Surrey CR3 6AY Surrey RH2 9DB Tel: 01737 242778 Tel: 01883 346313 Tel: 01737 242188 • 24 hour person centre care • En-Suite rooms • Activities and outings • Short & Long term care • Tranquil gardens • Trained and qualified staff • Advanced Care Planning & End of life care • Occupational Therapy • High CQC star rating • Homely Cuisine • Hair salon & Resident services • Various National Awards www.carehomesofdistinction.com [email protected] Head Office: Care Homes of Distinction Wray Park 55 Alma Road Reigate RH2 0DN Tel: 01737 248245 Fax: 01737 221521 The high quality care home alternative Wolf House • Expert care for seniors, 24 hours a day R ESIDENTIAL R EST H OME • Beautiful interiors and landscaped gardens • Excellent 24 hour care • Respite care • Daily entertainments, activities & hobbies • All good size single rooms • Separate Alzheimer’s and dementia • Small caring home registered for 13 residents neighbourhood offers dedicated, • Visiting physiotherapist, Chiropodist specialist care and Hairdresser Set on the edge of beautiful woodlands, Wolf House offers personal care and attention Sunrise of Banstead to its residents. Recently refurbished it provides a “home from home” environment and Croydon Lane, Banstead, a relaxing and peaceful atmosphere, and has a high reputation locally. Surrey SM7 3AG Telephone: 01883 716627 or 01883 334626 Tel: 01737 850150 www.sunrise-care.co.uk Wolf’s Row, Limpsfield, Oxted, Surrey RH8 0EB

Care homes for people with dementia continued

Dormers (Surrey County Council Care Home) Elizabeth Court Foxon Lane Caterham CR3 5SG Grenadier Place Caterham CR3 5YJ Tel: 01883 330927 Tel: 01883 331590 Places: 39 Old age, Dementia Places: 59 Old age, Dementia Advert pages 28 & 29 Dovers Fircroft Care Home 9 Doversgreen Road Reigate RH2 8BU 114 Ladbroke Road Redhill RH1 1LB Tel: 01737 244513 Tel: 01737 773424 Places: 39 Dementia, Old age, Physical disability Places: 18 Learning disability, Dementia Dungate Manor Care Home Foxmead Flanchford Road Reigate Heath RH2 8QT Horsham Road South Holmwood Dorking RH5 4JX Tel: 01737 244149 Tel: 01306 888053 Places: 45 Old age, Dementia, Mental health Places: 14 Mental health, Dementia

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Care homes for people with dementia continued

Greenacres Pinehurst Rest Home The Horseshoe Banstead SM7 2BQ National Trust Road Boxhill Mickleham RH5 6BY Tel: 01737 858990 Tel: 01306 889942 Places: 62 Old age, Dementia, Physical disability, Places: 19 Old age, Dementia Advert page 87 Mental health Advert pages 28 & 29 Ridgemount Heronswood The Horseshoe Banstead SM7 2BQ 51 Harestone Hill Caterham CR3 6DX Tel: 01737 858950 Tel: 01883 344645 Places: 64 Old age, Dementia, Places: 21 Old age, Dementia Advert page 25 Mental health Advert pages 28 & 29 Keswick Ridgeway Manor Eastwick Park Road Great Bookham KT23 3ND Barrow Green Road Oxted RH8 9HE Tel: 01372 456134 Tel: 01883 717055 Places: 51 Old age, Dementia, Places: 43 Old age, Dementia, Mental health Physical disability Advert pages 28 & 29 Ridgway Court La Luz 48 Ridgway Road Farnham GU9 8NW 4 High Street Tadworth KT20 5SD Tel: 01252 715921 Tel: 01737 813781 Places: 16 Old age, Dementia, Physical disability Places: 16 Old age, Dementia Advert page 86 Roseacre Longmead House Holly Hill Drive Banstead SM7 2BD 1 Buxton Lane Caterham CR3 5HG Tel: 01737 356685 Tel: 01883 340686 Places: 40 Old age, Physical disability, Dementia Places: 23 Old age, Dementia Roseland Nower Care Garratts Lane Banstead SM7 2EQ Coldharbour Lane Dorking RH4 3BL Tel: 01737 355022 Tel: 01306 740076 Places: 39 Old age, Physical disability, Dementia Places: 50 Old age, Dementia Advert page 86 Rowans Oakleigh 27 Tadworth Street Tadworth KT20 5RJ Evelyn Gardens Godstone RH9 8BD Tel: 020 8742 1649 Tel: 01883 731000 Places: 5 Learning disability Places: 50 Dementia, Old age Advert pages 28 & 29 Rutland Home Orchard Court 46 West Street Reigate RH2 9DB East Grinstead Road Lingfield RH7 6ET Tel: 01737 242188 Tel: 01342 834444 Places: 18 Old age, Mental health, Dementia Places: 63 Old age, Dementia, Physical disability, Advert page 89 Mental health Advert pages 28 & 29 Southlands Pantiles Residential Care Home 7 Linkfield Lane Redhill RH1 1JF 67 Harriotts Lane Ashtead KT21 2QE Tel: 01737 769146 Tel: 01372 275310 Places: 19 Old age, Dementia, Mental health Places: 16 Old age, Dementia Advert page 25 Park Hall Resource Centre Stanecroft (Surrey County Council Care Home) Spook Hill North Holmwood Dorking RH5 4EG 1 Park Hall Reigate RH2 9LH Tel: 01306 876567 Tel: 01737 224420 Places: 50 Old age, Dementia, Physical disability Places: 50 Old age, Dementia

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90 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH EAST SURREY

Care homes for people with dementia continued

Sunrise Senior Living Dementia Wray Park Care Home Care Neighbourhood 55 Alma Road Reigate RH2 0DN Croyden Lane Banstead SM7 3AG Tel: 01737 242778 Tel: 01737 850150 Places: 24 Mental health, Old age, Dementia Places: 97 Dementia, Old age Advert page 89 Advert page 89 Wolf House Wolfʼs Row Oxted RH8 0EB Tel: 01883 716627 Places: 13 Old age, Mental health, Dementia Advert page 89

Care homes for people with mental health needs

Ashcroft Doods Road, 72 1 Wiggie Lane Redhill RH1 2HJ Reigate RH2 0NW Tel: 01737 789656 Tel: 01737 224505 Places: 5 Learning disability, Mental health Places: 8 Mental health Avalon Dungate Manor Care Home 43 Woodfield Lane Ashtead KT21 2BT Flanchford Road Reigate Heath RH2 8QT Tel: 01372 278039 Tel: 01737 244149 Places: 8 Mental health Places: 45 Old age, Dementia, Mental health Barnfield Fengates Road, 5 24 Upfield Horley RH6 7LA Tel: 01293 786798 Redhill RH1 6AH Places: 63 Old age, Dementia, Mental health, Tel: 01737 778858 Physical disability Advert pages 28 & 29 Places: 5 Mental health Bellsgrove Foxmead 250 Cobham Road Fetcham KT22 9JF Horsham Road South Holmwood Dorking RH5 4JX Tel: 01372 379596 Tel: 01306 888053 Places: 15 Mental health, Dementia, Old age Places: 14 Mental health, Dementia Bransfield Manor Rest Home Greenacres Church Lane Godstone RH9 8BW The Horseshoe Banstead SM7 2BQ Tel: 01883 742927 Tel: 01737 858990 Places: 17 Old age, Dementia, Mental health Places: 62 Old age, Dementia, Physical disability, Chipstead Lodge Mental health Advert pages 28 & 29 Hazelwood Lane Chipstead CR5 3QW Massetts Road, 44 Tel: 01737 553552 Horley RH6 7DS Places: 36 Mental health, Tel: 01293 822161 Learning disability, Dementia Places: 7 Mental health Advert page 23 Orchard Court Croydon Road, 284 East Grinstead Road Lingfield RH7 6ET Caterham CR3 6QH Tel: 01342 834444 Tel: 01883 347201 Places: 63 Old age, Dementia, Physical disability, Places: 8 Mental health Mental health Advert pages 28 & 29

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Care homes for people with mental health needs continued

Prinsted Southlands Oldfield Road Horley RH6 7EP 7 Linkfield Lane Redhill RH1 1JF Tel: 01293 825400 Tel: 01737 769146 Places: 19 Old age, Dementia, Places: 15 Past/ Present alcohol dependence, Mental health Advert page 25 drug dependence, Mental health Wolf House Ridgemount Wolfʼs Row Oxted RH8 0EB The Horseshoe Banstead SM7 2BQ Tel: 01883 716627 Tel: 01737 858950 Places: 64 Old age, Dementia, Places: 13 Old age, Mental health, Dementia Mental health Advert pages 28 & 29 Advert page 89 Ridgeway Manor Woodbourne Barrow Green Road Oxted RH8 9HE 1 Oakwood Road Horley RH6 7BZ Tel: 01883 717055 Tel: 01293 822829 Places: 43 Old age, Dementia, Mental health Places: 6 Mental health Rutland Home Woodlands (Horley) 46 West Street Reigate RH2 9DB 42 Massetts Road Horley RH6 7DS Tel: 01737 242188 Tel: 01293 784235 Places: 18 Old age, Mental health, Dementia Places: 7 Learning disability, Sensory impairment, Advert page 89 Mental health Shardeloes Wray Park Care Home Ashtead Woods Road Ashtead KT21 2EQ 55 Alma Road Reigate RH2 0DN Tel: 01372 273228 Tel: 01737 242778 Places: 8 Learning disability, Mental health Places: 24 Mental health, Old age, Dementia Advert page 89

Care homes for people with a learning disability

Alexandra House Ashtead House 31 Pollards Oak Road Hurst Green Oxted RH8 0JL 153 Barnett Wood Lane Ashtead KT21 2LR Tel: 01883 380739 Places: 5 Learning disability Tel: 01372 810330 Ambleside Lodge Places: 10 Learning disability, Physical disability 25 Brighton Road Redhill RH1 5DA Barnett Wood Lane, 108 Tel: 020 8502 4466 Places: 8 Learning disability Ashtead KT21 2LS Arundel House Tel: 01372 206231 (Surrey County Council Care Home) Places: 6 Learning disability 34 Garratts Lane Banstead SM7 2EB Beeches, The Tel: 01737 361076 Places: 18 Learning disability Forty Foot Road Leatherhead KT22 8RZ Ashcroft Tel: 01372 227540 Places: 54 Old age, Dementia, Learning disability, 1 Wiggie Lane Redhill RH1 2HJ Tel: 01737 789656 Physical disability Advert pages 28 & 29 Places: 5 Learning disability, Mental health Ashleigh House Blanford Road, 33 Reigate RH2 7DP 39 Redstone Hill Redhill RH1 4BG Tel: 01737 243818 Places: 6 Learning disability Tel: 01737 761904 Places: 9 Learning disability Ashtead Cottage Bracken Lodge 155/157 Foxon Lane Caterham CR3 5SH 165 Barnett Wood Lane Ashtead KT21 2LP Tel: 01883 818066 Places: 10 Learning disability Tel: 01372 271792 Places: 9 Learning disability

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Care homes for people with a learning disability continued

Briar House Chelsham Lodge 89 Povey Cross Road Hookwood RH6 0AE High Lane 634 Limpsfield Road Warlingham CR6 9DQ Tel: 01293 786881 Places: 6 Learning disability Tel: 01883 622168 Places: 6 Learning disability Briarways Chippings 30 Silverlea Gardens Horley RH6 0BB 28 Russells Crescent Horley RH6 7DN Tel: 01293 431310 Places: 4 Learning disability Tel: 01293 775350 Brighton Road, 64 Places: 6 Learning disability Horley RH6 7HT Tel: 01293 823206 Chipstead Lodge Places: 5 Learning disability Hazelwood Lane Chipstead CR5 3QW Burntwood Lodge Tel: 01737 553552 Places: 36 Mental health, Dementia, 84 Burntwood Lane Caterham‑on‑the‑Hill CR3 6TA Learning disability Advert page 23 Tel: 01883 381692 Places: 6 Learning disability, Physical disability Clareville Road, 3 Cavendish Care Caterham CR3 6LA Tel: 01883 340181 Places: 10 Learning disability 10 Cavendish Road Redhill RH1 4AE Tel: 01737 760849 Places: 6 Learning disability Clockhouse, The Cavendish House 12 Shrewsbury Road Redhill RH1 6BH Tel: 01737 773851 4 Saxbys Lane Lingfield RH7 6DN Places: 6 Learning disability, Physical disabiliity, Tel: 01342 833297 Sensory impairment Places: 5 Learning disability Cedar Lodge Cobham Road, 60 Fetcham KT22 9SS Tel: 01372 379623 Chapel Road Charlwood RH6 0DA Places: 6 Learning disability Tel: 01293 862050 Places: 6 Learning disability Coulsdon Lodge Cedarwood Lodge Coulsdon Road Caterham CR3 5YA Tel: 01883 343303 Places: 10 Learning disability Chipstead Close Redhill RH1 6DU Tel: 01737 277726 Places: 5 Learning disability Courthill Chaldon Mead 2 Court Road Caterham CR3 5RD Tel: 01883 343850 Places: 6 Learning disability 50 Rook Lane Chaldon CR3 5AB Tel: 01883 383820 Courthill House Places: 13 Learning disability Court Hill Chipstead CR5 3NQ Chalk Hill Tel: 01737 557442 Places: 10 Learning disability Waterhouse Lane Kingswood KT20 6DT Tel: 01737 354285 Croft, The Places: 3 Learning disability Buckland Road Reigate Heath RH2 9JP Champions Place Tel: 01737 246964 Places: 18 Learning disability Kent Hatch Road Limpsfield Chart RH8 0TA Tel: 01883 722006 Places: 14 Learning disability Deepdene Avenue, 51 Charlwell Dorking RH5 4AA Tel: 01306 740123 Places: 6 Learning disability 123 Balcombe Road Horley RH6 9BG Tel: 01293 786752 Places: 3 Learning disability Dorandene Chart Lane, 56 42 Alma Road Reigate RH2 0DN Tel: 01737 222009 Reigate RH2 7DZ Tel: 01737 224592 Places: 10 Learning disability Places: 8 Learning disability

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Care homes for people with a learning disability continued

East Surrey Carerʼs Support Services Heathercroft 5 Gloucester Road Redhill RH1 1BP 18 Wolverton Gardens Horley RH6 7LX Tel: 01737 779339 Tel: 01293 774813 Places: 5 Learning disability Places: 5 Learning disability Heathers, The Fengates, 1 36 Green Lane Lower Kingswood Tadworth KT20 6TL Redhill RH1 6AH Tel: 01737 778811 Tel: 01737 833985 Places: 6 Learning disability Places: 6 Learning disability Heathlands Fir Tree Road, 40 Chequers Lane Walton‑on‑the‑Hill KT20 7ST Banstead SM7 1NG Tel: 01737 379242 Tel: 01737 817882 Places: 6 Learning disability Places: 8 Learning disability Highview Fircroft Care Home Kings Cross Lane South Nutfield RH1 5NG 114 Ladbroke Road Redhill RH1 1LB Tel: 01737 822145 Tel: 01737 773424 Places: 6 Learning disability Places: 18 Learning disability, Dementia Hillside Flint Cottage 259a Coulsdon Road Caterham CR3 5QR Kings Mill Lane South Nutfield RH1 5NB Tel: 01883 341024 Tel: 01737 822414 Places: 4 Learning disability Places: 2 Learning disability Gladstone House Holkham House St Johnʼs Road, 24/26 Redhill RH1 6HX Princess Road Redhill RH1 6JJ Tel: 01737 779170 Tel: 01737 789850 Places: 9 Learning disability Places: 6 Learning disability, Physical disability, Holland House Sensory impairment Coulsdon Road Caterham CR3 5YA Grange Centre, The Tel: 01883 383715 Rectory Lane Bookham KT23 4DZ Places: 10 Learning disability Tel: 01372 452608 Homestead, The (Sidlow) Places: 22 Learning disability, Physical disability, Reigate Road Lower Duxhurst Sidlow RH2 8QH Sensory impairment Tel: 01293 774740 Green Acres Places: 8 Learning disability 130 Nork Way Banstead SM7 1HP Kenilworth (Banstead) Tel: 01737 351358 74 Diceland Road Banstead SM7 2ET Places: 6 Learning disability Tel: 01737 361858 Grovelands Farmhouse Places: 3 Learning disability Tandridge Hill Lane Godstone RH9 8DD Kenilworth (Horley) Tel: 01883 744128 117 Balcombe Road Horley RH6 9BG Places: 8 Learning disability Tel: 01293 784299 Harriotts Lane, 44a Places: 6 Learning disability Ashtead KT21 2QB Larchwood Close, 27 Tel: 01372 275970 Places: 4 Learning disability Banstead SM7 1HE Hawthorns, The Tel: 01737 370115 Places: 7 Learning disability 1, 2, 7 & 8 Hawthorn Way, Redhill, Surrey, RH1 4DU Lodge, The Tel: 01737 773640 Rook Lane Chaldon CR3 5AB Places: 16 Learning disability, Sensory impairment Tel: 01883 383838 Places: 2 Learning disability Hawthorns, The London Road, 129 Coulsdon Road Caterham CR3 5YA Redhill RH1 2JQ Tel: 01883 383713 Places: 10 Learning disability Tel: 01737 785400 Places: 5 Learning disability See inspection reports and star ratings information on page 30

94 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH EAST SURREY

Care homes for people with a learning disability continued

Longford Ormesby House 40 Massetts Road Horley RH6 7DS West Hill Oxted RH8 9JB Tel: 01293 430687 Tel: 01883 714757 Places: 6 Learning disability Places: 9 Learning disability Lumley Road, 16 Orpheus Centre, The Horley RH6 7JL Tel: 01293 782238 North Park Lane Godstone RH9 8ND Places: 6 Learning disability Tel: 01883 744664 Malvern Places: 15 Physical disability, Learning disability, Sensory impairment 10 Ringley Avenue Horley RH6 7HA Tel: 01293 430686 Places: 6 Learning disability Parklands Manor Crescent, 13 & 15 7 Eldersley Close Redhill RH1 2AJ Tel: 01737 765179 Byfleet Surrey KT14 7EN Places: 5 Learning disability Tel: 01932 343799 Places: 4 Learning disability, Physical disability Pines, The Maplewood House 2 College Crescent Redhill RH1 2HP Tel: 01737 277716 Off Chatfield Court Caterham CR3 5YA Places: 6 Learning disability Tel: 01883 383807 Places: 14 Learning disability Middle West Poplars 87 Povey Cross Road Hookwood RH6 0AG Carlton Road South Godstone RH9 8LE Tel: 01293 825154 Tel: 01342 893804 Places: 7 Learning disability Places: 6 Learning disability Mill Green Mill Lane Felbridge East Grinstead Prosignia Ltd 14 Church Lane Avenue Coulsdon CR5 3RT West Sussex RH19 2PF Tel: 01737 552391 Tel: 01342 326105 Places: 6 Learning disability Places: 2 Learning disability Millview 38 The Street Charlwood Horley RH6 0DF Rainscombe Bungalow Dowlands Lane Smallfield Horley RH6 9SB Tel: 01293 862443 Tel: 01342 841501 Places: 5 Learning disability Places: 6 Learning disability NCYPE (National Centre for Young People with Epilepsy) ‑ Lingfield Rainscombe House Dowlands Lane Smallfield Horley RH6 9SB St Piers Lane Lingfield RH7 6PW Tel: 01342 844772 Tel: 01342 831314 Places: 2 Learning disability Places: 110 Learning disability Nutbush Cottage Ranmore House 12 Fir Tree Road Banstead SM7 1NG Mitchellʼs Care Homes Bonehurst Road Tel: 01737 379481 Horley RH6 8PJ Places: 5 Learning disability Tel: 01293 823271 Places: 4 Learning disability Redehall Cottage Oaks, The 134 Redehall Road Smallfield RH6 9RH Tel: 01342 844341 1a Spencer Way Redhill RH1 5LF Places: 6 Learning disability Tel: 01737 789404 Places: 6 Learning disability Oakwood Road, 56 Redroof House 40 Mill Road Epsom KT17 4AR Horley RH6 7BU Tel: 01372 748247 Tel: 01293 775132 Places: 5 Learning disability Places: 6 Learning disability

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Care homes for people with a learning disability continued

Redstone House Springpark 43 Redstone Hill Redhill RH1 4BG Camden Road Lingfield RH7 6AF Tel: 01737762196 Places: 4 Learning disability Tel: 01342 832583 Redstone House Places: 3 Learning disability Kings Cross Lane South Nutfield RH1 5NY St Andrewʼs House Tel: 01737 823850 Places: 8 Learning disability 93 Downland Way Tattenham Corner Reeves Court Epsom KT18 5SH Tel: 01737 210304 Reigate Road Leatherhead KT22 8NR Places: 4 Learning disability Tel: 01372 389446 Places: 25 Learning disability Robinsfield St Georgeʼs (Banstead) 58 Fir Tree Banstead SM7 1NQ 35 Whyteleafe Road Caterham CR3 5EJ Tel: 01737 370224 Places: 8 Learning disability Tel: 01883 330070 Places: 6 Learning disability Rook View Threeways 5 Brighton Road Salfords RH1 5BS 46 Rook Lane Chaldon CR3 5AB Tel: 01737 760561 Places: 6 Learning disability Tel: 01883 383817 Places: 8 Learning disability Roseleigh Townend, 39 Caterham CR3 5UJ 39 Ringley Avenue Horley RH6 7EZ Tel: 01883 383827 Tel: 01883 731547 Places: 6 Learning disability Places: 9 Learning disability Rosetta 2 Queens Park Road Caterham CR3 5RB Tudor Beech Place Horley Lodge Lane Salfords RH1 5EA Tel: 01883 342454 Tel: 01293 824339 Places: 12 Learning disability Places: 6 Learning disability Rowans 27 Tadworth Street Tadworth KT20 5RJ Upfield, 1 Horley RH6 7JY Tel: 020 8742 1649 Tel: 01293 782396 Places: 5 Learning disability Places: 6 Learning disability Shardeloes Ashtead Woods Road Ashtead KT21 2EQ Westhall Park Warlingham CR6 9HS Tel: 01372 273228 Tel: 01883 621359 Places: 8 Learning disability, Mental health Places: 6 Learning disability Sharea 69 Reigate Road Hookwood RH6 0HL Westhaven 68 Blackborough Road Reigate RH2 7BX Tel: 01293 776248 Tel: 01737 221503 Places: 6 Learning disability Places: 6 Physical disability, Learning disability Sheiling, The Westhill Care Home 39 Westway Caterham Surrey CR3 5TQ 81/83 Colman Way Redhill RH1 2BB Tel: 01883 341024 Tel: 01737 760336 Places: 9 Learning disability, Sensory impairment Places: 9 Learning disability Shrewsbury House Westwinds 48 West Street Reigate RH2 9DB Battlebridge Lane Merstham RH1 3LT Tel: 01737 277636 Places: 10 Learning disability Tel: 01737 215135 Places: 5 Learning disability Shrewsbury Road, 29/29a Whitehatch Oldfield Road Horley RH6 7EP Redhill RH1 6BH Tel: 01737 778572 Tel: 01293 782123 Places: 11 Learning disability Places: 16 Learning disability

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Care homes for people with a learning disability continued

Whitehill House Woodlands (Horley) Roughetts Lane Bletchingley RH1 4QX 42 Massetts Road Horley RH6 7DS Tel: 01883 345125 Tel: 01293 784235 Places: 10 Physical disability, Learning disability Places: 7 Learning disability, Sensory impairment, Willows, The Mental health The Old Grove High Pitfold Hindhead GU26 6BN Woodview Bungalow Tel: 01428 609851 Places: 10 Learning disability Coulsdon Road Caterham CR3 5YA Wood Close, 1 Tel: 01883 383760 Places: 8 Learning disability, Physical disability Salfords RH1 5EE Tel: 01293 430685 Places: 6 Learning disability York Lodge Woodcroft (Reigate) 129 Balcombe Road Horley RH6 9BG Tel: 01293 785235 69 Lonesome Lane Reigate RH2 7QT Places: 8 Learning disability Tel: 01737 241821 Places: 6 Learning disability Care homes for people with a physical disability

Ashtead House Chalkmead Resource Centre 153 Barnett Wood Lane Ashtead KT21 2LR Deans Road Merstham RH1 3HE Tel: 01737 644831 Tel: 01372 810330 Places: 50 Old age, Dementia, Places: 10 Learning disability, Physical disability Physical disability Advert pages 28 & 29 Barnfield Clockhouse, The 24 Upfield Horley RH6 7LA 12 Shrewsbury Road Redhill RH1 6BH Tel: 01293 786798 Tel: 01737 773851 Places: 63 Old age, Dementia, Mental health, Places: 6 Learning disability, Physical disabiliity, Physical disability Advert pages 28 & 29 Sensory impairment Beeches, The David Gresham House Forty Foot Road Leatherhead KT22 8RZ 226 Pollards Oak Road Hurst Green Oxted RH8 0JP Tel: 01372 227540 Tel: 01883 715948 Places: 54 Old age, Dementia, Learning disability, Places: 28 Old age, Dementia, Physical disability, Physical disability Advert pages 28 & 29 Sensory impairment Burntwood Lodge Development Centre Dorincourt 84 Burntwood Lane Caterham‑on‑the‑Hill CR3 6TA Oaklawn Road Leatherhead KT22 0BT Tel: 01883 381692 Tel: 01372 841300 Places: 6 Learning disability, Physical disability Places: 43 Physical disability Advert below

Dorincourt

At Dorincourt young adults with multiple disabilities are given the opportunity to experiment with different styles of living, with a Group Home, semi-independent flat, and en suite bedrooms to choose from. The emphasis is on increasing independence so all clients are encouraged to direct their own personal care and work with the Life Coaches to plan their week and, in time, their future lives. Week days have a structure of courses, classes and activities, while the Client Forum provides the opportunity for all ideas and opinions to have an airing. For further information contact: 01372 841 300 The multidisciplinary staff team, which includes input from Health Psychology and Email: [email protected] Physiotherapy, provides the framework for this centre’s busy schedule. Dorincourt, Oaklawn Road, Leatherhead, Surrey, KT22 0BT

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Care homes for people with a physical disability continued

Dovers Queen Elizabeth Foundation 9 Doversgreen Road Reigate RH2 8BU Brain Injury Centre Tel: 01737 244513 Banstead Place Park Road Banstead SM7 3EE Places: 39 Dementia, Old age, Physical disability Tel: 01737 356222 Places: 28 Physical disability Gladstone House Ridgway Court St Johnʼs Road, 24/26 Redhill RH1 6HX 48 Ridgway Road Farnham GU9 8NW Tel: 01737 779170 Tel: 01252 715921 Places: 6 Learning disability, Physical disability, Places: 16 Old age, Dementia, Physical disability Sensory impairment Roseacre Grange Centre, The Holly Hill Drive Banstead SM7 2BD Rectory Lane Bookham KT23 4DZ Tel: 01737 356685 Tel: 01372 452608 Places: 40 Old age, Physical disability, Dementia Places: 22 Learning disability, Physical disability, Roseland Sensory impairment Garratts Lane Banstead SM7 2EQ Greenacres Tel: 01737 355022 The Horseshoe Banstead SM7 2BQ Places: 39 Old age, Physical disability, Dementia Tel: 01737 858990 Sharea Places: 62 Old age, Dementia, Physical disability, 69 Reigate Road Hookwood RH6 0HL Mental health Advert pages 28 & 29 Tel: 01293 776248 Keswick Places: 6 Physical disability, Learning disability Eastwick Park Road Great Bookham KT23 3ND Stanecroft Tel: 01372 456134 Places: 51 Old age, Dementia, Spook Hill North Holmwood Dorking RH5 4EG Physical disability Advert pages 28 & 29 Tel: 01306 876567 Manor Crescent, 13 & 15 Places: 50 Old age, Dementia, Byfleet Surrey KT14 7EN Tel: 01932 343799 Physical disability Places: 4 Learning disability, Physical disability Whitehill House Orchard Court Roughetts Lane Bletchingley RH1 4QX East Grinstead Road Lingfield RH7 6ET Tel: 01883 345125 Tel: 01342 834444 Places: 63 Old age, Dementia, Places: 10 Physical disability, Learning disability Physical disability, Mental health Woodview Bungalow Advert pages 28 & 29 Coulsdon Road Caterham CR3 5YA Orpheus Centre, The Tel: 01883 383760 North Park Lane Godstone RH9 8ND Places: 8 Learning disability, Physical disability Tel: 01883 744664 Places: 15 Physical disability, Learning disability, Sensory impairment Care homes for people with a sensory impairment

Clockhouse, The David Gresham House 12 Shrewsbury Road Redhill RH1 6BH 226 Pollards Oak Road Hurst Green Oxted RH8 0JP Tel: 01737 773851 Places: 6 Learning disability, Tel: 01883 715948 Places: 28 Old age, Dementia, Physical disabiliity, Sensory impairment Physical disability, Sensory impairment Cunliffe House Gladstone House RNIB Redhill College Philanthropic Road St Johnʼs Road, 24/26 Redhill RH1 6HX Redhill RH1 4DG Tel: 01737 378524 Tel: 01737 779170 Places: 6 Learning disability, Places: 4 Learning disability, Sensory impairment Physical disability, Sensory impairment

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98 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH EAST SURREY

Care homes for people with a sensory impairment continued

Grange Centre, The Westhill Care Home Rectory Lane Bookham KT23 4DZ 39 Westway Caterham Surrey CR3 5TQ Tel: 01372 452608 Places: 22 Learning disability, Tel: 01883 341024 Physical disability, Sensory impairment Places: 9 Learning disability, Sensory impairment Hawthorn Way, 7/8 (RNIB) Woodlands (Horley) Redhill RH1 4DG Tel: 01737 773640 42 Massetts Road Horley RH6 7DS Places: 12 Learning disability, Sensory impairment Tel: 01293 784235 Orpheus Centre, The Places: 7 Learning disability, Sensory impairment, Mental health North Park Lane Godstone RH9 8ND Tel: 01883 744664 Places: 15 Physical disability, Learning disability, Sensory impairment Care homes for people with a past/present drug dependence

Prinsted Oldfield Road Horley RH6 7EP Tel: 01293 825400 Places: 15 Past/ Present alcohol dependence, drug dependence, Mental health Care homes with nursing for older people

Acorn Court Care Home Barn House, The The Kilns Redhill RH1 2NX Quality Street Merstham RH1 3BB Tel: 01737 648051 Tel: 01737 643273 Places: 86 Old age, Dementia Advert above Places: 30 Old age, Dementia, Mental health

See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 99 SOUTH EAST SURREY

Care homes with nursing for older people continued

Belvedere House GREATHED MANOR Weston Acres Woodmansterne Lane NURSING HOME Banstead SM7 3HA Tel: 01737 353763 Greathed is a Stately Manor with 5 acres of Places: 56 Old age, Dementia Advert page 105 beautiful landscaped gardens that provide an idyllic environment for our residents. Birdscroft Nursing Home We provide a luxurious yet homely 16 Highfields Ashtead KT21 2NL environment and offer our residents all Tel: 01372 274499 Places: 28 Old age modern comfort, dignity, a sense of independence, and a stimulating lifestyle. Buxton Lodge Care Home Ford Manor Road • Dormansland • Lingfield 53 Buxton Lane Caterham‑on‑the‑Hill CR3 5HL Surrey • RH7 6PA Web: www.greathed.co.uk Tel: 01883 340788 Tel: 01342 836478 Email: [email protected] Places: 44 Old age, Dementia Advert page 101 College Of St. Barnabas Firtree House Blackberry Lane Lingfield RH7 6NJ 2 Firtree Road Banstead SM7 1NG Tel: 01342 870369 Places: 28 Old age Tel: 01737 350584 Coppice Lea Places: 35 Old age, Dementia Advert page 101 151 Bletchingley Road Merstham RH1 3QN Garth House Tel: 0808 137 1533 Tower Hill Road Dorking RH4 2AY Places: 53 Old age, Dementia, Physical disability Tel: 0808 137 1460 Advert page 105 Places: 42 Old age, Dementia Cranmer Court Advert page 107 Farleigh Road Farleigh Common Warlingham CR6 9PE Glebe House Nursing Home Tel: 0808 166 1370 Church Lane Chaldon CR3 5AL Places: 56 Old age, Dementia Advert page 101 Tel: 01883 344434 Deepdene Care Centre Places: 43 Old age, Physical disability Advert page 110 Hill View Reigate Road Dorking RH4 1SY Tel: 01306 732880 Greathed Manor Nursing Home Places: 66 Old age, Dementia Ford Manor Road Dormansland Lingfield RH7 6PA Downs Cottage Tel: 01342 836478 Places: 23 Old age Advert above 183 Great Tattenhams Epsom Downs Epsom KT18 5RA Tel: 01737 352632 Holmwood Nursing Home Places: 23 Mental health, Old age, Dementia 53 The Avenue Tadworth KT20 5DB Downsvale Tel: 01737 217000 Places: 48 Old age, Dementia 6 ‑ 8 Pixham Lane Dorking RH4 1PT Tel: 01306 887652 Places: 35 Old age Kings Lodge Eastcroft Kings Cross Lane South Nutfield RH1 5PA Tel: 01737 822221 Places: 38 Old age, Physical Woodmansterne Lane Banstead SM7 3EX disability Advert page 110 Tel: 01737 357962 Places: 21 Old age, Dementia, Physical disability, Kingswood Court Sensory impairment Advert page 107 Warren Lodge Drive Kingswood KT20 6QN Elms Nursing Home, The Tel: 01737 830480 Places: 59 Old age, Dementia, Physical disability The Whitepost Health Care Centre Ranelagh Road Redhill RH1 6YY Merok Park Nursing Home Tel: 01737 764664 Park Road Banstead SM7 3EF Places: 49 Old age, Physical disability, Dementia Tel: 01737 352858 Advert page 107 Places: 29 Old age, Dementia

See inspection reports and star ratings information on page 30 Advertisers are highlighted

100 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 AWARDAAWWARD WINNING CCARINGARING HOMES FOR OLDER PEOPLE

CCranmerranmer CCourtourt is a prprestigiousestigious purpurposepose built nursing CranmerCranmer CourtCourt • Nr WWarlingham,arlingham, SurreySurrey CR6 9PE home spspecialisingecialising in carecare of the elderly and offeringofffeering CareCare HHomeome with NursingNursing speciﬁcspeciﬁc facilities forfofor sensorysensory impairimpairment,ment, phphysicalysical disabilitdisabilityy and tterminalerminal ccare.are. • En SuitSuitee BBedroomsedrooms • PersonalisedPersonalised CareCare PlansPlans TheThe home is locatedlocated within a cconservationonservation arareaea on the • Hair Hairdressingdressing & CChiropodyhiropody • G Graciousracious DayDay RRoomsooms edge of the village of FFarleigharleigh and is in close proximityproximity • R Richich & Engaging AActivitiesctivities • B Beautifuleautiful LandscapedLandscaped GardensGardens toto the delightfuldelightful village of WWarlingham.arlingham. • High SStandardstandards in CCateringatering • Highly TrainedTrained 24hr NursingNursing StaffStaff

Freephone 0808 166 1370 www.caringhomes.org

A Nursing Home that makes you Firtree House feel like you never left home NURSING HOME Complimentary offer: Come and spend half a day with us to experience for yourself. • Qualified Nurses and care assistants 24 hours a day. • Long and short term daycare patients are catered for. • We welcome visits from relatives of prospective patients and are happy to discuss individual requirements. CQC 2009 • All meals are home cooked, we offer choice and a well balanced nutritious diet. Need a break? Why not use our excellent facility for one day care which includes a scrumptious lunch and luxurious bath. Call us now, or visit the website to find out more 2 Firtree Road, Banstead SM7 1NG Tel: 01737 350584 Web: www.firtreehousenh.co.uk

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 101 SOUTH EAST SURREY

Care homes with nursing for older people continued

Milner House Red House, The Ermyn Way Leatherhead KT22 8TX 43 Skinners Lane Ashtead KT21 2NN Tel: 01372 278922 Tel: 01372 274552 Places: 58 Old age, Dementia Places: 25 Old age Advert page103 Nuffield Care Centre Reigate Beaumont Care Home Haigh Crescent Oaklands Park Redhill RH1 6RA Colley Lane Reigate RH2 9JB Tel: 01737 225544 Tel: 01737 772525 Places: 60 Old age Advert page 55 Places: 35 Old age, Physical disability Rose Hill Nursing Home Oakhurst Court Nursing Home 9 Rose Hill Dorking RH4 2EG Tel: 01306 882622 Tilburstow Hill Road South Godstone RH9 8JY Places: 35 Old age, Dementia Advert page 107 Tel: 01342 893043 Tadworth Grove Places: 57 Old age, Dementia Advert below The Avenue Tadworth KT20 5AT Tel: 01737 813695 Old Wall Cottage Places: 71 Old age, Dementia Advert page 11 Old Reigate Road Betchworth RH3 7DR Tandridge Heights Care Home Tel: 01737 843029 Memorial Close off Barnett's Shaw Oxted RH8 0NH Places: 43 Dementia, Mental health, Old age Tel: 01883 715595 Parkside Nursing Home Limited Places: 75 Old age, Dementia Advert page 55 Park Road Banstead SM7 3DL Tupwood Gate Nursing Home Tel: 01737 361518 74 Tupwood Lane Caterham CR3 6YE Places: 34 Old age, Dementia Tel: 01883 342275 Pickering House Places: 35 Old age, Dementia Advert page 109 Ridgeway Road Dorking RH4 3AY Warrengate Nursing Home Tel: 01306 888077 2 The Warren Kingswood KT20 6PQ Places: 20 Old age, Dementia Advert page 25 Tel: 01737 833359 Places: 36 Old age, Dementia

Oakhurst Court Nursing Home is a friendly & Warm Country House, built in the 19th Century and has been a nursing home for over 25 years. Set in tranquil landscaped gardens, yet with easy access from Junction 6 of the M25 and A22.

We provide specialist care to the elderly and those with dementia either long term, respite or day care.

• 24 hour qualified nursing care • En-suite rooms or care suites • Freshly prepared nutritious food • Stimulating activities • Visiting hairdresser, physiotherapist, podiatrist

Visitors always welcome

Tilburstow Hill Road, South Godstone, Surrey RH9 8JY Tel: 01342 893043 Email: [email protected]

See inspection reports and star ratings information on page 30 Advertisers are highlighted

102 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 The Red House

CARE HOME WITH NURSING

Care Quality Commission Excellent 3 Star Rating

Ideally located close to Ashtead Village, situated between Epsom and Leatherhead only a few minutes from M25 - Junction 9. Our family run home offers the best quality care, comfort and peace of mind to residents who can feel confident that The Red House can be their home for as long as they wish.

• 24 hour nursing care • Long term and Respite stay • Full programme of activities • Day care • Specialist equipment 43 Skinners Lane, Ashtead, • Individual care plans to ensure maximum Surrey KT21 2NN quality of life for each resident Email: [email protected] For more advice and information telephone: 01372 274552 www.redhouseashtead.co.uk

REGISTERED WITH THE CARE QUALITY COMMISSION SOUTH EAST SURREY

Care homes with nursing for older people continued

Westcott House Guildford Road Westcott Dorking RH4 3QD Westcott House Tel: 01306 881421 Places: 54 Dementia, Old age, NURSING CARE HOME Mental health Advert adjacent Guildford Road, Westcott, Dorking. Winscombe Home specialising in the care of elderly Furze Hill Kingswood KT20 6EP Tel: 01737 362442 people with dementia Places: 30 Old age Advert page 11 Woodside View For more information ring 2 Highview Caterham CR3 6AY Tel: 01883 346313 John or Julie Charalambous on 01306 881421 Places: 26 Old age Advert page 89 www.westcotthouse.co.uk Wray Common Nursing Home Wykeham House Wray Common Road Reigate RH2 0ND 21 Russells Crescent Horley RH6 7DJ Tel: 01737 242647 Tel: 01293 823835 Places: 51 Old age, Dementia Advert page 105 Places: 76 Old age, Dementia, Mental health Advert page 55

Care homes with nursing for people with a sensory impairment

Eastcroft Woodmansterne Lane Banstead SM7 3EX Tel: 01737 357962 Places: 21 Old age, Dementia, Physical disability, Sensory impairment Advert page 107

Care homes with nursing for people with dementia

Acorn Court Care Home Buxton Lodge Care Home The Kilns Redhill RH1 2NX Tel: 01737 648051 53 Buxton Lane Caterham‑on‑the‑Hill CR3 5HL Places: 86 Old age, Dementia Advert page 99 Tel: 01883 340788 Barn House, The Places: 44 Old age, Dementia Advert page 101 Quality Street Merstham RH1 3BB Chaldon Rise Tel: 01737 643273 Rockshaw Road Merstham RH1 3DB Places: 30 Old age, Dementia, Mental health Tel: 01737 645171 Belvedere House Places: 34 Dementia, Learning disability, Mental health Advert page 23 Weston Acres Woodmansterne Lane Banstead SM7 3HA Tel: 01737 353763 Coombe Dingle Places: 56 Old age, Dementia Advert page 105 14 Queens Park Road Caterham CR3 5RB Bolters Corner Tel: 01883 345993 Places: 42 Dementia, Learning disability Bolters Lane Banstead SM7 2AB Tel: 01737 361409 Places: 28 Dementia Coppice Lea Broome Park Nursing Home 151 Bletchingley Road Merstham RH1 3QN Tel: 0808 137 1533 Station Road Betchworth RH3 7DF Places: 53 Old age, Dementia, Physical disability Tel: 01737 843333 Places: 56 Mental health, Advert page 105 Physical disability, Dementia, Learning disability Advert page 109

See inspection reports and star ratings information on page 30 Advertisers are highlighted

104 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 A Quality Home Established Over 35 Years ❉ Excellent 24 hour Nursing Care by We maintain the highest Qualified Nurses professional standards ❉ Elderly, Medical and Dementia Care within a comfortable ❉ Long Term, Short Term, ‘Home from Home’ Convalescent and Day Care environment. ❉ Varied Activities Programme Please telephone for details and a copy of our brochure on 01737 240563 / 242647 WRAY COMMON ROAD, REIGATE, SURREY RH2 0ND

AWARDAAWWARD WINNING CCARINGARING HOMES FOR OLDER PEOPLE

CCoppiceoppice LeaLea is an elegantelegant VVictorianictorian building enjoenjoyingying CoppiceCoppice LeaLea • MMerstham,erstham,mm,, SurSurreyrey RH1 3QN a prprimeime lolocationcation close ttoo the SurSurreyrey DDowns,owns, set in ﬁvﬁvee CareCare HomeHome with NursingNursing acracreses of landsclandscapedaped and woodedwooded grounds.grounds. • ResidentialResidential & NNursingursing CCareare • H Homeome CCookedooked FFoodood TThehe home’shome’s close prproximityoximity toto the village of MersthamMerstham prprovidesovides a wide selectionselection of shops and other amenities • S Singleingle En SuitSuitee BBedroomsedrooms • S Shorthort & LLongong TTeTermerm CCareare PPackagesackages within easy reach,reach,, enabling residentsresidents toto maintainmaintain close • Hair Hairdressingdressing & CChiropodyhiropody • B Beautifuleautiful LandscapedLandscaped GardensGardens links with the lolocalcal communitycommunity and sursurroundingrounding area.area. • R Richich & Engaging AActivitiesctivities • Highly TrainedTrained 24hr NursingNursing StaffStaff

Freephone 0808 137 1533 www.caringhomes.org

THE ROYAL ALFRED Reg Charity No 209776 Est 1865 SEAFARERS’ SOCIETY

BELVEDERE HOUSE provides quality long Commander Brian Boxall-Hunt OBE, term nursing care, residential and sheltered at Head Office, Weston Acres, accommodation primarily for Seafarers and Woodmansterne Lane, Banstead, their dependants offering modern en suite Surrey SM7 3HA. rooms and sheltered flats set in 14 acres of lovely Surrey countryside. Tel: 01737 353763 For further information about the services Fax: 01737 362678 we provide, or for advice on tax efficient www.royalalfredseafarers.com giving, please contact the Chief Executive,

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 105 SOUTH EAST SURREY

Care homes with nursing for people with dementia continued

Cranmer Court Holmwood Nursing Home Farleigh Road Farleigh Common Warlingham CR6 9PE 53 The Avenue Tadworth KT20 5DB Tel: 01883 627713 Tel: 01737 217000 Places: 56 Old age, Dementia Advert page 101 Places: 48 Old age, Dementia Deepdene Care Centre Kingswood Court Hill View Reigate Road Dorking RH4 1SY Warren Lodge Drive Kingswood KT20 6QN Tel: 01306 732880 Tel: 01737 830480 Places: 66 Old age, Dementia Places: 59 Old age, Dementia, Physical disability Downs Cottage Merok Park Nursing Home 183 Great Tattenhams Epsom Downs Park Road Banstead SM7 3EF Epsom KT18 5RA Tel: 01737 352858 Tel: 01737 352632 Places: 29 Old age, Dementia Places: 23 Mental health, Old age, Dementia Milner House Eastcroft Ermyn Way Leatherhead KT22 8TX Woodmansterne Lane Banstead SM7 3EX Tel: 01372 278922 Tel: 01737 357962 Places: 58 Old age, Dementia Places: 21 Old age, Dementia, Physical disability, Oakhurst Court Nursing Home Sensory impairment Advert page 107 Tilburstow Hill Road South Godstone RH9 8JY Elms Nursing Home, The Tel: 01342 893043 The Whitepost Health Care Centre Places: 57 Old age, Dementia Advert page 102 Ranelagh Road Redhill RH1 6YY Old Wall Cottage Tel: 01737 764664 Old Reigate Road Betchworth RH3 7DR Places: 49 Old age, Physical disability, Dementia Tel: 01737 843029 Advert page 107 Places: 43 Dementia, Mental health, Old age Firtree House Parkside Nursing Home Limited 2 Firtree Road Banstead SM7 1NG Park Road Banstead SM7 3DL Tel: 01737 350584 Tel: 01737 361518 Places: 35 Old age, Dementia Advert page 101 Places: 34 Old age, Dementia Garth House Pickering House Tower Hill Road Dorking RH4 2AY Ridgeway Road Dorking RH4 3AY Tel: 0808 137 1460 Tel: 01306 888077 Places: 42 Old age, Dementia Advert page 107 Places: 20 Old age, Dementia Advert page 25 Rose Hill Nursing Home 9 Rose Hill Dorking RH4 2EG Tel: 01306 882622 Places: 35 Old age, Dementia Advert page 107 Tadworth Grove The Avenue Tadworth KT20 5AT Tel: 01737 813695 Places: 71 Old age, Dementia Advert page 11 Tandridge Heights Care Home Memorial Close off Barnett's Shaw Oxted RH8 0NH Tel: 01883 715595 Places: 75 Old age, Dementia Advert page 55

Box Hill, near Dorking

See inspection reports and star ratings information on page 30 Advertisers are highlighted

106 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 AWARDAAWWARD WINNING CCARINGARING HOMES FOR OLDER PEOPLE

GarthGarth HHouseouse is a prestigiousprestigious ccareare home providingproviding GarthGarth HHouseouse • Dorking,Dorking, SurreySurrey RH4 2AY 2AAYY professionalproffeessional nursing and spspecialistecialist dementiadementia ccareare ttoo NNursingursing & DementiaDementia CCareare elderly ppeople.eople. • En SuitSuitee BBedroomsedrooms • GraciousGracious Living AAccommodationccommodation SituatedSituated in its bbeautifullyeautifully landsclandscapedaped gargardens,dens, GGartharth HouseHouse offersoffers a peacefulpeaceful locationlocation within easy reachreach of • HairdressingHairdressing & CChiropodyhiropody • PersonalisedPersonalised CareCare PlansPlans DDorkingorking towntown centre.centre. GGartharth HHouseouse prpridesides itself on the • R Richich & Engaging AActivitiesctivities • B Beautifuleautiful LandscapedLandscaped GardensGardens larlargege varietyvariety of activitiesactivities and eventsevents thatthat araree ororganisedganised bbyy • RestaurantRestaurant SStandardtandard CCuisineuisine • Highly TrainedTrained 24hr NursingNursing StaffStaff its dedicateddedicated activitiesactivities co-ordinator.co-ordinator.

Freephone 0808 137 1460 www.caringhomes.org

Rated ★★ Providing excellent care for EASTCROFT by CQC people with dementia Nursing Home Eastcroft is a luxurious private nursing home registered for 21 elderly residents. We offer the highest standards of care together with excellent facilities whilst retaining a warm, welcoming, caring and friendly atmosphere. Our aim is to provide an environment and philosophy conducive to the vital physical, emotional, safety and social well being of our individual residents. We offer long term care and subject to space, weekend and holiday relief accommodation. 7 Woodmansterne Lane, Banstead, Surrey SM7 3EX Tel: 01737 357962 Email: [email protected] Quality care with dignity The Elms Nursing Home Whitepost Hill, Redhill, Surrey RH1 6YY Telephone: 01737 764664 Fax: 01737 780710 E-mail: [email protected] Web: www.whiteposthealthcare.co.uk

The Elms Nursing Home provides 24 hour nursing care, respite care for holiday breaks for the elderly requiring general nursing. • Respite bookings service available up to 12 months in advance. • Dedicated, qualified and caring staff. • Specialist care for EMI sufferers, Alzheimer’s, MS, Dementia, Parkinson’s and Huntington’s Disease. • Single or shared room; choice of lounges for residents. • Quality home cooked meals offering a daily choice and catering for individual dietary requirements. • Regular outings, entertainment and activities arranged. Rose Hill Nursing Home One of the oldest Healthcare Establishments in Dorking Registered Private Nursing Home At Rose Hill you will receive excellent care from highly trained staff, feel ‘at home’ in our elegant day room and enjoy the surroundings of our beautiful gardens. Please enquire for our day care service. • Charming local home • The highest standard of professional care • Excellent cuisine • Regular social activities and outings • Short-term care • Visiting Doctor, Physiotherapist, Hairdresser and Chiropodist Telephone 01306 882622 for a brochure 9 Rose Hill, Dorking, Surrey www.rosehillnursinghome.co.uk

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 107 SOUTH EAST SURREY

Care homes with nursing for people with dementia continued

Tupwood Gate Nursing Home Wray Common Nursing Home 74 Tupwood Lane Caterham CR3 6YE Wray Common Road Reigate RH2 0ND Tel: 01883 342275 Tel: 01737 242647 Places: 35 Old age, Dementia Advert page 109 Places: 51 Old age, Dementia Advert page 105 Warrengate Nursing Home Wykeham House 2 The Warren Kingswood KT20 6PQ 21 Russells Crescent Horley RH6 7DJ Tel: 01737 833359 Tel: 01293 823835 Places: 36 Old age, Dementia Places: 76 Old age, Dementia, Mental health Advert page 55 Westcott House Guildford Road Westcott Dorking RH4 3QD Tel: 01306 881421 Places: 54 Dementia, Mental health, Old age Advert page 104 Care homes with nursing for people with mental health needs

Barn House, The Oakfield Quality Street Merstham RH1 3BB 30 Oakfield Road Ashtead KT21 2RD Tel: 01737 643273 Tel: 01372 272540 Places: 30 Old age, Dementia, Mental health Places: 29 Mental health Broome Park Nursing Home Old Wall Cottage Station Road Betchworth RH3 7DF Old Reigate Road Betchworth RH3 7DR Tel: 01737 843333 Tel: 01737 843029 Places: 56 Mental health, Physical disability, Places: 43 Dementia, Mental health, Old age Dementia, Learning disability Advert page 109 Tyrwhitt House Chaldon Rise Oaklawn Road Leatherhead KT22 0BX Rockshaw Road Merstham RH1 3DB Tel: 01372 841634 Tel: 01737 645171 Places: 34 Dementia, Learning Places: 30 Mental health disability, Mental health Advert page 23 Westcott House Downs Cottage Guildford Road Westcott Dorking RH4 3QD 183 Great Tattenhams Epsom Downs Epsom KT18 5RA Tel: 01306 881421 54 Dementia, Mental health, Old age Tel: 01737 352632 Places: Advert page 104 Places: 23 Mental health, Old age, Dementia Wykeham House Heatherley 21 Russells Crescent Horley RH6 7DJ Effingham Lane Copthorne West Sussex RH10 3HS Tel: 01293 823835 Tel: 01342 712232 Places: 76 Old age, Dementia, Places: 40 Physical disability, Mental health Mental health Advert page 55 Care homes with nursing for people with a learning disability

Broome Park Nursing Home Chaldon Rise Station Road Betchworth RH3 7DF Rockshaw Road Merstham RH1 3DB Tel: 01737 843333 Tel: 01737 645171 Places: 56 Mental health, Physical disability, Places: 34 Dementia, Learning disability, Dementia, Learning disability Advert page 109 Mental health Adverts page 23

See inspection reports and star ratings information on page 30 Advertisers are highlighted

108 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 SOUTH EAST SURREY

Broome Park is a family run home. It is a magnificent country manor house set in 10 acres of grounds offering panoramic views.

Provision of a quality service for adults with mental health and physical needs requiring long term, short term or respite care Tel: 01737 843333 Individualised 24 hour nursing by qualified and experienced staff Email: [email protected] A range of accommodation options available Web: www.broome-park.co.uk A selection of freshly prepared, home cooked meals catering for all dietary requirements Station Road Comprehensive activities and recreational programme with visitors always welcome Betchworth Fees based on the type of accommodation and the level of care Surrey RH3 7DF required by the individual Please contact Head of Care / Mr & Mrs Choy on Committed to caring 01737 843333 to arrange an informal visit.

Private Nursing Home For Tupwood Gate Complete Care of the Elderly Tupwood Gate is a charming, historic, warm & friendly home overlooking Caterham in Surrey. We strive to promote independence, respect, dignity and choice by offering our residents excellent nursing care, love and kindness - ensuring that they are able to feel secure in a comfortable, homely environment. Our pleasant single rooms all have en-suite facilities. Personal furniture & furnishings welcome. Long Term Nursing & Dementia Care • Respite Care • Convalescent Care • Palliative Care • Day Care • Bathing Services For further details contact the Matron, Tupwood Gate Nursing Home, 74 Tupwood Lane, Caterham, Surrey, CR3 6YE. Tel: 01883 342275 Fax: 01883 341951 Email: [email protected] Web: www.tupwoodcare.co.uk

Care homes with nursing for people with a learning disability continued

Coombe Dingle Edenside 14 Queens Park Road Caterham CR3 5RB Edenside Road Great Bookham KT23 3JA Tel: 01883 345993 Tel: 01372 451181 Places: 42 Dementia, Learning disability Places: 16 Learning disability Care homes with nursing for people with a physical disability

Brambles, The Coppice Lea Suffolk Close Massetts Road Horley RH6 7DU 151 Bletchingley Road Merstham RH1 3QN Tel: 01293 771644 Places: 28 Physical disability Tel: 01737 645117 Places: 53 Old age, Dementia, Broome Park Nursing Home Physical disability Advert page 105 Station Road Betchworth RH3 7DF Eastcroft Tel: 01737 843333 Places: 56 Mental health, Woodmansterne Lane Banstead SM7 3EX Tel: 01737 Physical disability, Dementia, Learning disability 357962 Places: 21 Old age, Dementia, Physical Advert above disability, Sensory impairment Advert page 107 See inspection reports and star ratings information on page 30 Advertisers are highlighted

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 109 SOUTH EAST SURREY

Care homes with nursing for people with a physical disability continued

Elms Nursing Home, The Kings Lodge The Whitepost Health Care Centre Ranelagh Road Kings Cross Lane South Nutfield RH1 5PA Redhill RH1 6YY Tel: 01737 764664 Tel: 01737 822221 Places: 38 Old age, Physical Places: 49 Old age, Physical disability, Dementia disability Advert below Advert page 107 Kingswood Court Glebe House Nursing Home Warren Lodge Drive K ingswood KT20 6QN Church Lane Chaldon CR3 5AL Tel: 01883 344434 Tel: 01737 830480 Places: 43 Old age, Physical disability Places: 59 Old age, Dementia, Physical disability Advert below Nuffield Care Centre Heatherley Haigh Crescent Oaklands Park Redhill RH1 6RA Effingham Lane Copthorne West Sussex RH10 3HS Tel: 01737 772525 Tel: 01342 712232 Places: 35 Old age, Physical disability Places: 40 Physical disability, Mental health

Church Lane, Chaldon, Near Caterham, Surrey, CR3 5AL GlebeGlebe HouseHouse Tel: 01883 344434 Email: [email protected] Web: www.glebe-house.com Formerly the home of the Rectors of Chaldon and situated near the famous church, the house and gardens are an ideal setting for caring for those who need professional and dedicated care, either in the short or long term. Established in 1985 and set in two acres of private gardens, including a new sensory garden, Glebe House has been carefully converted and extended providing furnished accommodation to the highest standards. The Matron/Owner, Mrs Vincent, has her Registered Manager’s Award and is also a qualified Assessor for NVQ. Her highly trained staff offer 24 hour nursing care and the Home’s in-house Physiotherapist visits twice weekly. There is a strong emphasis on training and a high proportion of staff have already gained their NVQ II and III Awards. Registered for 4 palliative care beds. Many of the Registered Nurses have extensive experience in palliative care and Glebe House also receives support from St Catherine’s Hospice. Glebe House is also registered with the Cinnamon Trust which is a charity that promotes Homes who accept residents with their pets, and has again received their highest award of 5 stars. • Most rooms have en-suite facilities • Pleasant conservatory and roof garden • New sensory garden • Wide range of activities offered to residents • Hair salon • Lifts to all floors

At Kings Lodge we specialise in high quality nursing care for physically disabled adults. With 38 single bedrooms, all with en-suite wet rooms and overhead hoist tracking, Specialist Care for ǁĞŽīĞƌƐƉĞĐŝĂůŝƐƚĐĂƌĞĨŽƌĂŵƵůƟƚƵĚĞŽĨĐŽŵƉůĞǆŶĞĞĚƐŝŶĐůƵĚŝŶŐ͗ Physically Disabled Adults ,ƵŶƟŶŐƚŽŶ͛ƐŝƐĞĂƐĞ͕ĞƌĞďƌĂůWĂůƐǇ͕DŽƚŽƌEĞƵƌŽŶĞŝƐĞĂƐĞ͕WĂƌŬŝŶƐŽŶƐ͕ Care Quality Commission 3+ Excellent ^ƚƌŽŬĞƐ͕ƌĂŝŶ/ŶũƵƌŝĞƐĂŶĚDƵůƟƉůĞ^ĐůĞƌŽƐŝƐ;WƌĞĨĞƌƌĞĚWƌŽǀŝĚĞƌ^ƚĂƚƵƐͿ͘ ͻ&ƵůůƟŵĞŝŶŚŽƵƐĞƉŚǇƐŝŽƚŚĞƌĂƉŝƐƚΘŽĐĐƵƉĂƟŽŶĂůƚŚĞƌĂƉŝƐƚ ͻ^ƚĂƚĞŽĨƚŚĞĂƌƚŝŶĨŽƌŵĂƟŽŶƚĞĐŚŶŽůŽŐǇŝŶĐůƵĚŝŶŐtŝ&ŝΘǁĞďƐŬĂƚĞĐŽŵƉƵƚĞƌ ͻDŝŶŝďƵƐ allowing residents greater access to the local community ͻZĞƐƉŝƚĞ͕^ŚŽƌƚΘ>ŽŶŐdĞƌŵ care available <ŝŶŐƐ>ŽĚŐĞ͕<ŝŶŐƐƌŽƐƐ>ĂŶĞ͕^ŽƵƚŚEƵƞŝĞůĚ͕^ƵƌƌĞǇZ,ϭϱW01737 822221

See inspection reports and star ratings information on page 30 Advertisers are highlighted

110 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Indices Advertisers are in bold Homecare providers listings begin on page 42

Absolute Care Services Ltd 42 College of St Barnabas 44 Macdonald Care Services 48 SeeAbility ‑ Horley Support Service 50 Access Care Ltd 42 Country Care (Domiciliary Mays Nurses Care Acorn Homecare 42 Care & Outreach) 44 and Nursing Agency 48 SeeAbility ‑ Leatherhead Support Service 50 Advantage Nursing Agency 42 Crossroads Care Surrey ‑ MDHS Household Services 48 East Surrey Branch 44 Mears Care Limited 48 SeeAbility ‑ Surrey Outreach Age Concern Runnymede ‑ Support Service 50 Home Bathing Service 42 Crystal Care Home Care Ltd 44 Mencap ‑ North West Surrey Short Breaks ‑ Outreach DCA 50 Agincare UK Ltd Cura Domi ‑ Care At Home 44 Supported Living Service 48 Smart Care Ltd 50 ‑ Guildford 42 Development Centre Merci Enterprisess Ltd 48 ‑ West Molesey 42 Domiciliary Agency 44 Mi Care Southern Ltd 48 Smartcare Epsom 50 Starr Care 50 Albury Care 42 DomCare Disability Services 46 Mitchellʼs Care Homes Ltd 48 Allied Healthcare Group Ltd 42 East Surrey Carerʼs Nestor Primecare Services Ltd Sunrise Home Help Ltd (Banstead) 50 Almost Family Ltd 42 Support Services 46 T/A Goldsborough Home Care 48 Supported Living Service 50 Angel Touch Care Agency 42 Echoes Community Care 46 Nestor Primecare Services Ltd Supreme Healthcare Angelcare Domiciliary Enara Ltd T/A Patricia Whites Services DCA 50 Care Services 42 T/A Beech Home Care 46 Personal Home Care Ltd 48 APO Domiciliary Epsom Senior Care 46 Surrey County Council Care Services 42 Era Healthcare 46 New Start Home Based Care Employment Agency 48 ‑ Elmbridge 50 Armstrong Henry 42 Eternity Care (Limited Newplan House 48 ‑ Epsom Ewell & Ashcroft Care Services 42 Liability Partnership) 46 Banstead 50 Nightingale Holistic Services 48 ‑ Mole Valley 50 Ashford Care Agency 42 Everycare (East Surrey) Ltd 46 ‑ Reigate, Redhill & Field Lane Care & Support Orpheus Ashlong House Ltd 42 Horley 50 Domiciliary Agency 46 Domiciliary Services 48 ‑ Runnymede 50 Assured CARE Surrey Ltd 42 Pattom Limited 48 Greenbanks Domiciliary ‑ Spelthorne & Astor Care and Care Agency (Guildford) 46 Platinum Care Weybridge 52 Nursing Agency 42 Greenway Homecare 46 Appointments Ltd 48 ‑ Surrey Heath, Waverley Better at Home 42 Premier Care Services 48 & Guildford 52 Harmsworth House DCA 46 ‑ Tandridge 52 Better at Home (Ewell) 42 Heart of the South Care 46 Prestige Nursing ‑ ‑ Woking 52 Bluebird Care North Surrey 48 Surrey Crossroads ‑ ‑ Elmbridge & Runnymede 42 Heath Lodge Care Prestige Nursing ‑ Reigate 48 Elmbridge 52 ‑ Epsom & Kingston 42 Services Ltd 46 ‑ Rushmoor & Surrey Heath 42 Heathcote Road, 17 46 Rainbow Trust Surrey Crossroads ‑ Childrenʼs Charity 50 Guildford & Waverley 52 Boyce Care Care Ltd 42 Help Scheme, The ‑ Children Red Hat Services Ltd DCA 50 Surrey Crossroads ‑ Bramley House with Disabilities Team East 46 Mid Surrey 52 Extended Care 44 Help Unlimited 46 Redroof Agency 50 Surrey Crossroads ‑ Britannia Homecare Ltd 44 Home County Care 46 Regard Partnership, The ‑ Latymer 50 Spelthorne 52 Care Options 44 Home Instead Senior Care Surrey Crossroads ‑ ‑ Guildford 46 Rest Assured We Care Ltd 50 Care Solutions UK Ltd 44 Woking & Surrey Heath 52 ‑ Walton‑on‑Thames 46 RNIB Domiciliary Community Care UK 44 Surrey Helping Hands 52 IRC Care Services Ltd 46 Living & Support Service 50 Carers at Home 44 Teamcare Supported Living 52 Ivory Homecare 46 Roberts Care Agency Ltd 50 Carewatch (East Surrey) 44 Tendacare 52 JR Charles 46 Royal Association For Deaf Carewatch People Community Two Counties Care Ltd 52 Kettlewell House (Guildford & Woking) 44 Support Service 50 Domiciliary Care Agency 46 W.S. Joint Domiciliary Service Caterham Domiciliary Runnymede Care (Children With Disabilities) 52 Care Agency 44 Kirkwood Care 46 Assistant Scheme 50 Welmede Housing Local Care Group 46 Cavendish Care RV Care Services Ltd DCA 50 Association 52 Domiciliary Care Agency 44 London Care Plc 48 Saffronland Supported White Lodge Centre 52 Celsian (Epsom) 44 Longdene Homecare Living Service 50 Whiteley Homes Trust, The 52 Cherchefelle North Surrey 48 SAILS Support Service 50 Your Choice 52 Premier Homecare 44 Longdene Homecare SeeAbility ‑ Epsom Clarendon Home Care Ltd 44 Southwest Surrey 48 Support Service 50 Classic Home Care Services 44 Loving Care Domiciliary Services Ltd 48

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 111 Indices continued

Care homes / care homes with nursing listings begin on page 54

A Barnett Wood Lane, 108 92 C Copse Lea 58 Barnfield 85, 88, 91, 97 Corrina Lodge Abbey Chase Residential and Camberley Cottage 58, 59, 60 Care Home 60, 65 Nursing Home Ltd 60, 62, 65 Barossa Road, 25 58 Cambridge House 54, 56, 57 Cossins House Care Home 66 Abbey House 54 Beaufort House 58 Cavendish Care 93 Coulsdon Lodge 93 Abbeywood 75, 76, 80 Beaumont Lodge Nursing and Residential Home Cavendish House 93 Courthill 93 Abbotswood, 33 79 Limited 60, 62 Cedar Court Care Home 81, 82 Courthill House 93 Abbotts Barton 58 Beech Lodge 70 Cedar Lodge 93 Coveham (SCC) 70 Acacia Lodge 72, 74 Beech Trees 58 Cedar Lodge Nursing Coxhill Manor Nursing and Acorn Court Beeches, The 85, 88, 92, 97 & Residential Home 60, 62 Residential Home 60, 64 Care Home 99, 104 Beechfield 66 Cedars Care Home, The Cranmer Court 100, 106 Addlestone Lodge 60 (Ashford) Ltd 66, 68 Beechwood 79 Crann Mor Aeolian House 79 Cedars, The 79, 80 Bellʼs Piece 79 Nursing Home 60, 64 Albert Residential Home 66 Cedarwood Lodge 93 Bellsgrove 85, 88, 91 Crest Lodge 84 Albury House 75 Chaldon Mead 93 Belvedere House 100, 104 Crispins and Loadhams Alexander Lodge 85, 88 Chaldon Rise 104, 108 Nursing Home 81 Bernard Sunley Alexandra House 92 Nursing Home 60, 62 Chalk Hill 93 Croft, The 93 Almond Close, 49 79 Berryscroft Road, 29 70 Chalkmead Resource Croydon Road, 284 91 Centre 85, 88, 97 Alvington House 85 Berryscroft Road, 55 70 Cunliffe House 98 Champions Place 93 Ambleside Lodge 92 Birchlands 54, 56 Charlwell 93 Amis Avenue, 55 56, 58 Birdscroft Nursing Home 100 D Anchorstone Services Ltd 75, 76 Chart Lane, 56 93 Birtley House Dallimore House 58, 59 Andover Close, 31 70 Nursing Home 81, 84 Chase House Rest Home 75, 77 Dalmuir Home 85, 88 Appleby House 68 Blanford Road, 33 92 Cheam Cottage 21 David Gresham House Arbrook House 72 Bolters Corner 104 Chelsham Lodge 93 85, 88, 97, 98 Arundel House 92 Bracken Lodge 92 Cherry Lodge Rest Home 85, 88 Deepdene Avenue, 51 93 Ash Street, 149 79 Bradbury Centre, The 72, 74 Cherry Tree House 75, 77 Deepdene Care Centre 100, 106 Ash Street, 4a 79, 80 Braemar Court 75, 77 Cherry Trees, Woking 57 Dehnlea Rose 58 Ashbourne Court Brambles, The 109 Dene Place Nursing Home 81 Residential Care Home 76 Cherrydale 54, 56 Bramley House Denecroft 79, 81 Ashcroft 91, 92 Residential Home 85 Chestnut View Care Home 81, 82 Development Centre Ashford House 73 Bransfield Manor Dorincourt 97 Rest Home 85, 88, 91 Chestnuts, The 58, 59, 60 Ashleigh House 92 Doods Road, 72 91 Briar House 93 Chippings 93 Ashley House 75, 76, 80 Dorandene 93 Briarways 93 Chipstead Lodge 88, 91, 93 Ashley Park Nursing Home 81 Dormers (SCC) 85, 89 Bridge House Church Farm Bungalow 56, 58 Ashtead Cottage 92 Care Home 75 Clare House Douglas Close, 19 79 Ashtead House 92, 97 Brighton Road, 64 93 Nursing Home 72, 74 Dovers 85, 89, 98 Ashton Lodge 72, 73 Broadwater Lodge 75, 77, 80 Clareville Road, 3 93 Downham Cottage 70 Ashton Manor Nursing Brockhurst (SCC) 54, 56 Clockhouse, The 93, 97, 98 Downs Cottage 100, 106, 108 and Care Home 81, 82 Broome Park Nursing Cobgates (SCC) 75, 77, 78 Downsvale 100 Avalon 91 Home 104, 108, 109 Cobham Road, 60 93 Dungate Manor Avens Court Brownscombe House Care Home 85, 89, 91 Nursing Home 62 College of St Barnabas 100 Nursing and Collingwood Grange Residential Home 81 Care Centre 60, 62, 65 Bungalow, The 79, 80 E B Combe House 58 Burgh Heath Road, 33 70 East Surrey Carerʼs Badgers Wood (SCC) 58 Compasses 58 Support Services 94 Burntwood Lodge 93, 97 Banstead Road, 17 70 Coombe Dingle 104, 109 Eastbury Manor 81 Buxton Lodge Bardsley Drive, 63/65 79 Copperfield House 70, 68, 65 Care Home 100, 104 Eastcroft 100, 104, 106, 109 Barn House, The 99, 104, 108 Coppice Lea 100, 104, 109 Eastlake 75, 77, 78

112 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Advertisers are in bold

Care homes / care homes with nursing listings begin on page 54

Echelforde Grange Chertsey, Holkham House 94 Life Works Resource Centre 66, 68 (2002) Ltd, The 60, 64 Holland House 94 Community Ltd 64, 66 Edenside 109 Grange Nursing Holly Lodge Limegrove 75, 77, 80 Elders, The 66, 68 Home, The 60, 64 Nursing Home 60, 64 Limes Residential Elizabeth Court 85, 89 Grange, The & Hollyhead 79 Care Home 69 Walton Cottage 57, 58 Elmbank Residential Holmwood Linden House 67, 69 Care Home 54, 56 Greathed Manor Nursing Home 100, 106 Linwood 67, 69, 72 Nursing Home 100 Elmfield House 54, 56, 57 Homelea 66, 69 Littlefield Gardens, 2 79 Green Acres 94 Elms Nursing Homestead, The (Sidlow) 94 Lodge, The (Chaldon) 94 Green Lane, 122 57 Home, The 100, 106, 110 Hopewell 78 Lodge, The (Farnham) 79 Greenacres 86, 90, 91, 98 Emberbrook Horsell Lodge 54, 56, 57 London Road, 129 94 Care Home 72, 74 Greens, The 70 Howards 54, 56, 60 Longdown Road, 9 71 Epsom Beaumont Greenways 70 Huntington House Longfield (SCC) 76, 78 Care Home 72 Greys Residential Home Ltd 54 Nursing Home 82 Longford 95 Epsom Lodge 66, 68 Grovelands Farmhouse 94 Huntley Close, 7 71 Longmead House 86, 90 Ethel Road, 7 70 Guildford Road, 330 58 Hydon Hill Cheshire Home 84 Lumley Road, 16 95 Eversfield 85 Guildford Road, 330a 58 Lyndhurst 54, 56 I F H Inglewood House 58 M Fengates Road, 5 91 Harriotts Lane, 44a 94 Fengates, 1 94 Mallow Crescent, 25‑30 (SCC) Hatch Mill 81, 82, 84 79, 80 Fenton Lodge 79 J Haven House Malmesbury House 68, 69 Fermoyle House (Haslemere) 78, 79, 80, 81 Jubilee House 82, 84 Nursing Home 60 Malvern 95 Haven House (Knaphill) 57 Jubilee Road, 42 58 Firtree House 100, 106 Manor Crescent, 13 & 15 95, 98 Hawthorn Way, 7/8 (RNIB) 99 Jutland Place, 9/10 59 Manor Green Road, 62 71 Fir Tree Road, 40 94 Hawthorns, The (Caterham) 94 Fircroft Care Home 89, 94 Manormead Nursing Home Hawthorns, The (Redhill) 94 82, 84 Firgrove Hill, 29 79 K Heath Lodge 66, 68 Maple Cottage 79 Firlawn 70 Kathryn's House 75, 77, 78 Heathercroft 94 Maplewood House 95 Flint Cottage 94 Kenilworth (Banstead) 94 Heatherley 108, 110 Massetts Road, 44 91 Fordbridge Road, 50 70 Kenilworth (Horley) 94 Heathers, The 94 Mayfield House 68, 69 Foxmead 89, 91 Keswick 86, 90, 98 Heathlands Meadowside 68, 69, 72 Furze Hill Lodge 85 (Walton‑on‑the‑Hill) 94 Kettlewell House 62, 64 Kings Lodge 100, 110 Meath Epilepsy Trust, The Heathside 54, 56, 57, 59 79, 80 Kings Lodge Care Centre Hendford Melbreck 82, 84 G Nursing Home 68, 70 60, 64 Gables, The 58 Kingsclear Nursing and Merlewood Nursing Heronswood 86, 90 & Residential Home 62 Garth House 100, 106 Residential Home Hersham Road, 20 70 60, 64, 65 Merok Park Nursing Home Gibraltar Crescent, 36a 70, 72 Hersham Road, 267 71, 72 Kingsleigh Resource Centre 56 100, 106 Gladstone House 94, 98 High Street, 31 57, 58 Kingswood Court 100, 106, 110 Middle West 95 Glebe Cottage 58 Highview 94 Knowle Park Middlefield Close, 1 79 Glebe House Hill View Care Home 58 Nursing Home 82 Midway, 5 71 Nursing Home 100, 110 Hill View Care Home (2) 58 Mill Green 95 Glebe House (Laleham) 66, 68 Hillbrow Residential Millview 95 Glendale 66, 68, 72 L Home (Epsom) 66, 69, 70 Milner House 102, 106 Gloucester Crescent, 65 70 La Luz 86, 90 Hillcrest Avenue, 40 58 Moor House (Staines) 68 Grace House 75, 77 Langdown House 70, 71 Hillcroft 71 Moor House (Woking) 59 Grace Lodge 66, 68 Larchwood Close, 27 94 Hillside (Camberley) (SCC) 58 Moorhouse 82 Grange Centre, The 94, 98, 99 Leighton House 72, 74 Hillside (Caterham) 94 Moorlands Nursing Home 62, 64

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 113 Indices continued

Care homes / care homes with nursing listings begin on page 54

N Princess Christian Roseland 88, 90, 98 Sunrise Operations Esher 68, 69 Care Centre 62, 64 Roseleigh 96 Sunrise Operations NCYPE ‑ Lingfield 95 Prinsted 92, 99 Rosemere 56, 59 Virginia Water Norfolk House 73 ‑ Assisted Living 62, 64 Priors Mead Rosetta 96 Northcroft Road, 24 71 Retirement Home 86 Sunrise Operations Rowans 90, 96 Weybridge Nower Care 86, 90 Priory Court Care Home73, 74 Rowland House 72 ‑ Assisted Living 73, 74 Nuffield Care Centre 102, 110 Prosignia Ltd 95 ‑ Reminiscence Royal Cambridge Home 68, 69 Nutbush Cottage 95 Puttenham Hill House 82 Neighbourhood 69 Rutland Home 88, 90, 92 Pymhurst 80 Sunrise Senior Living (Guildford) 76, 82 O S Sunrise Senior Living Oak House 68, 69 Q Dementia Care Sandalwood 59 Neighbourhood Oakcroft House 62, 65 Queen Elizabeth Foundation ‑ Bansted 88, 91 Brain Injury Centre 98 Sapling 71 Oakfield 108 ‑ Virginia Water 56 Queen Elizabeth Park 82 Shandon 80 Oakhurst Court Surrey Heights 76, 78, 81 Shannon Court 76, 78 Nursing Home 102, 106 Surrey Hills Nursing Home 76 Shardeloes 92, 96 Oaklawn 71 R Sutton Lodge Oakleigh 86, 90 Sharea 96, 98 Nursing Home 73, 75 Rainscombe Bungalow 95 Oaks, The 95 Sheerwater House 54, 56 Swallowfields Care Centre 71 Rainscombe House 95 Oakwood Road, 56 95 Sheiling, The (Epsom) 71 Sydenhurst 76, 78 Ranch, The 57, 59 Old Hall, The 76, 78, 80 Sheiling, The (Redhill) 96 Ranmore House 95 Old Rectory, The 82, 84 Sherwood House 68, 69 Red House, The 102 T Old Wall Cottage 102, 106, 108 Shottermill House 76, 78, 81 Red Houses, The 59, 59 Tadworth Grove 102, 106 Orchard Court 86, 90, 91, 98 Shrewsbury House 96 Redcot 76 Tall Trees 59 Ormesby House 95 Shrewsbury Road, 29/29a 96 Redehall Cottage 95 Tandridge Heights Snowdon 57 Orpheus Centre, The Care Home 102, 106 Redroof House 95 95, 98, 99 Southlands 88, 90, 92 Tattenham Lodge 70 Redstone House Springfield House 73, 74 (43 Redstone Hill) 96 Thameside 68, 69 Springfield Manor P Redstone House Threeways 96 Nursing Home 82 (Kings Cross Lane) 96 Palmer Crescent, 1 59 Throwleigh Lodge 64 Springkell House 76, 78 Redwood Care Centre 82, 83 Pantiles Residential Tilford Park Springpark 96 Care Home 86, 90 Reeves Court 96 Nursing Home 82, 84 St Andrewʼs House 96 Park Hall Resource Reigate Beaumont Tiltwood 68, 69 St Anthonyʼs 71 Centre (SCC) 86, 90 Care Home 102 Townend, 39 96 St Augustineʼs Home 54, 56 Park View 74 Ridgegate 86 Tudor Beech Place 96 St Catherineʼs Manor 82, 84 Parklands 95 Ridgemount 86, 90, 92 Tupwood Gate Parkside Nursing Ridgeway Manor 86, 90, 92 St Georgeʼs (Banstead) 96 Nursing Home 102, 108 Home Ltd 102, 106 Ridgewood Drive, 1 59 St Georgeʼs Nursing Home 74 Tyrwhitt House 108 Pickering House 102, 106 Ridgway Court 86, 90, 98 Stanecroft 88, 90, 98 Pilgrim Wood 76, 78 Riverswey 80 Stiperstones 59 U Pinehurst Rest Home 86, 90 Robertson Nursing Home Stokefield Care Home 54 Upalong 54, 56 Pinehurst Resource 82, 83 Stonepit Close, 42‑44 80 Centre (SCC) 54, 56 Upfield, 1 96 Robinsfield 96 Storrington 80 Pines, The (Hindhead) 79, 80 Rodney House 71 Upper Halliford Summers, The 71, 72 Nursing Home 73, 74 Pines, The (Redhill) 95 Rodwell Farm Sunbury Nursing Homes 73, 74 Pines, The (Weybridge) 69, 71, 72 Nursing Home 62, 64, 65 Sundial House 71 Pinewood 59 Rook View 96 V Sunrise Operations Bagshot Poplars 95 Rose Hill ‑ Assisted Living 62, 64 Vale Road, 15a 80 Nursing Home 102, 106 Primrose House 76, 78 ‑ Reminiscence Roseacre 88, 90, 98 Neighbourhood 56

114 FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 Advertisers are in bold

Care homes / care homes with nursing listings begin on page 54

W Wey Valley House 76, 78, 81 Wingham Court 73, 75 Woodview Bungalow 97, 98 Whitebourne 54, 56 Winscombe 104 Wray Common Walton Heath Manor 88 Whitegates Private Woking Homes 54, 56 Nursing Home 104, 108 Warrengate Nursing Home 73 Wray Park Care Home 88, 91, 92 Nursing Home 102, 108 Wolf House 88, 91, 92 Whitehatch 96 Wychwood 76, 78, 81 Wesley Lodge 70, 74 Wood Close, 1 97 Whitehill House 97, 98 Wykeham House 104, 108 Westcott House 104, 108 Woodbank 54 Whiteley Village Care Centre 73 Westhall Park 96 Woodbourne 92 Whitmore Vale House 78, 80 Westhaven 96 Woodcroft (Reigate) 97 Y Willowmead 68 Westhill Care Home 96, 99 Woodlands (Horley) 97, 99 York Lodge 97 Willows, The (Hindhead) 97 Westlands 59 Woodlarks Workshop 81 Willows, The (Warlingham) 80 Westwinds 96 Woodside View 104

Other advertisers

Anchor Homes 28‑29 CHD Living Nightingales 87 Saga 40 Barchester Healthcare 55 Inside Front Cover, 48 Omega Elifar Limited 20 SMD Agency Ltd 18 Beritaz Care 77 Cygnet Care 109 Partnership 35 Stargate 67 Bupa 11 Downing Care 59 Pax Hill 83 Sunrise Senior Living Care Choices Helpline 31, 37, Focus Care Agency 51 Protection and Investment 62, 73, 89, 91 39, 44, 52, 57, 71, 77, 115 Forest Care 61 Ltd Outside Back Cover Surrey County Council 5 Care Homes of Distinction 89 Galsworthy House 67 QEF Independent VanCooten Trevors Care 51 Care Seekers 18 Homecare Personnel 51 Living Services 97 Virtue Care Services Ltd 51 Care Select Magazine 53 Independent Living Group 21 Rotherbank Residential Weavers 23 Care Home 24 Care Unlimited 23 Nellsar Homes 27 Whitepost Healthcare 107 Royal Alfred Seafarers Caring Homes New Century Care 101 Society, The 105 57, 61, 63, 67, 83, 101, 105, 107 NHFA 7

Care Choices Limited Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2010 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. ISBN 978‑1‑907260‑34‑6 Printed in England. Ref. No: 4001/SUR17/0910. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Surrey County Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Associate Publisher: Matthew Tingey. Editor: Alistair Robertson. Group Sales Manager: David Werthmann. Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy. Senior Sales Executives: Elaine Bartlett, Kim Keefe Sales Executives: Tom Knell, Emeka Johnson Production Manager: Lisa James. Assistant Production Manager: Leo Hillier. Production Designers: Jamie Harvey, Nick Cade.

FOR ADDITIONAL CARE PROVIDER INFORMATION CALL US ON 0800 38 92 077 115 Protection & Investment Ltd

an Independent Financial Advisor that understands the needs of elderly people and is an accredited member of The Society of Later Life Advisers.