Blurred boundaries: a ‡exible approach for segmentation applied to the car market Laura Grigolon November 2017 Abstract Prominent features of di¤erentiated product markets are segmentation and prod- uct proliferation that blurs the boundaries between segments. I develop a tractable demand model, the Ordered Nested Logit, which allows for overlap between neighbor- ing segments. I apply the model to the automobile market where segments are ordered from small to luxury. I …nd that consumers, when substituting outside their vehicle segment, are more likely to switch to a neighboring segment. Accounting for such asym- metric substitution matters when evaluating the impact of new product introduction or studying the e¤ect of subsidies on fuel-e¢ cient cars. Laura Grigolon: McMaster University, 1280 Main Street West Hamilton , ON L8S 4M4, Canada. (Email:
[email protected]). I am particularly grateful to Frank Verboven for his helpful comments and support. I also thank Victor Aguirregabiria, Tobias Klein, Pasquale Schiraldi, Johannes Van Biesebroeck, Patrick Van Cayseele, Mike Veall and participants at various seminars and conferences. I gratefully ac- knowledge …nancial support from SSHRC (Insight Development Grant). I declare that I have no relevant or material …nancial interests that relate to the research described in this paper. 1 Introduction In most di¤erentiated product markets, products can be partitioned into segments according to shared common features. Segmentation is not only a descriptive process, but also a practice used by …rms to develop targeted marketing strategies and decide the placement of their products. Often, segments can be ordered in a natural way. Cars can be ordered from small (subcompact) to luxury according to price, size, engine performance, comfort and prestige; hotels and restaurants can be ordered on the basis of their ratings (number of stars); retail brands can be ordered in tiers according to quality and price.