International Students Guide 2021/22 EXETER AND CORNWALL CAMPUSES Contents

Checklists 3 Welcome 4 How to use this guide 5 Committed to you 6 Your offer 8 Immigration 9 Your finances and fees 15 Accommodation 20 Students with families 25 Healthcare and medical insurance 28 Studying at the University of Exeter 31 What to pack 35 Travelling to Exeter and Cornwall 36 Your first week 41 Student support and facilities 44 Living in the UK 49 Maps 52 Useful contacts 57

2 BACK TO CONTENTS International students checklist

These checklists are a starting point for your planning. These checklists are a starting point for your planning. You may want to add to it as you read this guide. Some parts will not be relevant to you, for example if you are an EU student you will not require a student visa.

Preparing to Before you leave When you arrive come to university at the University of Exeter

Make sure you have a valid Pay your tuition fee deposit Tell your family you have passport  (if applicable)  arrived  Satisfy conditions of offer Pay your accommodation fee Collect your room key  (if applicable)  deposit (if applicable)  Collect your Welcome Pack Respond to CAS email Activate your IT account  (Freshers’ Week)  (if applicable)  Complete online registration Complete International Obtain Visa (if applicable)  (EU citizens only)  Student Clearance and collect  your BRP (if necessary) Apply for accommodation  Apply for your UniCard  Collect your UniCard  Check if you need medical Register with a Health Centre  screening or vaccinations  Complete online registration Download the iExeter app (if necessary)  Check if you need an ATAS  certificate  Prepare your documents Attend International Welcome for International Student  Programme (or late arrivals  Arrange travel insurance  Clearance meeting) Plan your budget  Buy currency to use while you Attend your academic open a bank account  induction  Read emails from the  University Print our accommodation Complete Police registration  information for your hand  (if necessary) Research International luggage Welcome Programme  Open a UK bank account  Find out about the Global  Complete Erasmus, Exchange Chums mentoring scheme and Study Abroad paperwork  (if necessary)

Get involved with your Guild or Students’ Union! 

3 BACK TO CONTENTS Welcome to the University of Exeter

Dear Student, Many congratulations on gaining a place at the University of Exeter. We are proud to welcome students, staff and visitors from around the world to study with us and we are looking forward to welcoming you here in person, or online, very soon. Firstly, I would like to welcome you to our University community and congratulate you on securing your place. The University is a proud member of the Russell Group of elite UK research universities based in the South West of England. We have two wonderful locations in the ancient city of Exeter. Our large campus, Streatham, is a national botanic garden and a thriving education and research hub. St Luke’s, a traditional ‘quad’ campus, is home to our College of Medicine and Health, Sport and Health Sciences and our Graduate School of Education. Our third campus is in a stunning location above the town of Falmouth in Cornwall. Penryn Campus has a range of science, humanities and social science programmes, and is known globally for its research and courses in environment, ecology and sustainability, mining engineering and geology, business, law, politics and humanities. We have two clinical sites at the Royal Devon and Exeter NHS Foundation Trust and Royal Cornwall Hospitals. We employ around 5,100 staff and offer the extensive facilities you’d expect to find in an outstanding Russell Group university. The University is known for its friendly atmosphere and by studying with us and enjoying the incredible opportunities we provide, your time here will help to set you on the path for success. You are joining a vibrant, inclusive community of over 27,000 students, including 7,000 non-UK students from 146 different countries. We celebrate our diversity and pride ourselves on delivering an outstanding student experience and academic excellence. There is a wealth of additional opportunities to get involved with in our community that will enhance your learning here, so, join in and get involved in the opportunities available – it could be with one of our wonderfully diverse and active societies, taking part in Grand Challenges or attending one of our many virtual talks. The University of Exeter is a really special place to study both in person and online. This guide has been written to help you prepare and make the most of your time. For those of you who are studying at our campuses, it is designed to answer practical questions about living and studying here before you arrive. There is a lot of information but please do read it carefully. If you have further questions or need any support please contact any of the people listed in this brochure. I wish you every success with your studies and welcome you to the University of Exeter community. Professor Lisa Roberts Vice-Chancellor and Chief Executive

4 BACK TO CONTENTS How to use this guide

Coming to study in another country is an exciting experience and we know you will have many questions. This handbook has been written with you in mind and we hope that the information it contains helps you to answer some of those questions and plan for your studies in the UK.

You should read the entire guide as much of the information will be relevant to you. Some information is relevant to all our campuses, some is campus specific and will be noted as such. We recommend that you print the guide and keep it in your hand luggage, along with information about your accommodation, Birmingham when you travel to the UK. You will then have all the instructions on arrival and useful telephone numbers will be easily accessible. London Cardiff Bristol We also strongly recommend that you make contact with EXETER your local British Council office while you are preparing to Streatham Campus St Luke’s Campus come to the UK. Take a look at the British Council’s website Newquay educationuk.org It will provide you with very useful Truro FALMOUTH information and give you an exciting taste of life in the UK! Penryn Campus

Any questions? If you have a serious problem Feedback when you arrive, outside UK office If, after reading the information, you hours, please contact the University If you would like to give feedback still have questions or would like emergency telephone number on this guide you can access SID clarification on any aspects please +44 (0)1392 723999. If you arrive Online at exeter.ac.uk/sid contact any of the people listed in in Cornwall, please contact +44 the guide and they will be pleased (0)1326 255875. Cornwall campuses email to help. If you have more general [email protected] questions and are not sure who to We look forward to meeting you ask please contact the International at the beginning of your stay at the Student Support Office: University of Exeter.

Access SID Online at exeter.ac.uk/sid

Cornwall campuses email [email protected]

5 BACK TO CONTENTS Committed to you

We’re dedicated Steps we’ve taken A safe learning to your future already environment Covid-19 has changed the world We’ve taken serious measures to help We won’t let Covid-19 get in the dramatically, and although at the our students follow guidelines and way of your educational experience. time of writing safe and effective keep safe since the pandemic began, Flexibility is key to this, and wherever vaccines are being rolled out, we including: we can and when it is safe to do so, do not know how the pandemic • Providing tests on campus for we will offer face-to-face teaching will continue to affect our lives in students and staff on our campuses. Our aim is to the future. ensure you continue to receive the • Delivering food packages to exceptional education that you expect. What we do know is that we are isolating students This incorporates different ways of absolutely committed to your • Providing online ‘boredom- learning, and allows you to switch education, health and wellbeing. We buster’ packages, with free easily between structured, on-campus have taken significant and effective subscriptions for films, etc. and online learning as needed. You will steps against Covid-19, both in our • Supporting students isolating in have access to your tutors, as well as student and academic communities accommodation during holidays, our Covid-19 secure campus, your circle of friends and the support you on our campuses and via our crucial with key services all available research into the disease and how to need from the university community. • Developing online schemes treat it. connecting isolating students We cannot say exactly what life will • Providing significant additional Helping to tackle be like at the University of Exeter in wellbeing support, with welfare the virus 2022 when you come to study with teams to talk to us – whether you will need to wear We’ve been at the heart of the • Expanding IT support to help masks or how we will deliver your Covid-19 response through our online learning. teaching – but we can guarantee that research expertise, working closely we will do our best to make you feel with the NHS, Public Health England, councils and other bodies to tackle safe, valued and able to flourish no the virus and support economic matter what circumstances we may recovery. Our research into Covid-19 find ourselves in. has covered analysis of clinical data to aid treatments, and understanding the economic and social impacts of the pandemic around the world so we can aid the global recovery.

6 BACK TO CONTENTS Committed to you

The University has been great at keeping us informed with regular emails, and they have been very open about what’s going on. They supported us with being able to defer exams till the summer, which is really great. Evie, studying History.

The University has definitely supported me during the pandemic. As a result of Covid-19 my family and I experienced financial difficulties, but I received a Pandemic Hardship Fund from Exeter, which really helped. The application was quick and easy and put no stress on me. Even now I can reapply if I find myself in that situation again; it’s nice to know I can get more support if I need it. The quality of teaching is still there and we still have the chance to ask our lecturers questions. I’m more engaged this year and I feel like I’m getting more done due to the amount of online resources we now have. We have pre-recorded lectures and still have online seminars where we get the chance to ask questions and discuss topics. Ernestina, studying LLB Law with Business.

The University has put a lot of mental health support in place during the pandemic. The Wellbeing Team was great at supporting me whether it was on the academic side, getting extensions for work, or on a counselling side just talking through any issues that have come up. Ellie, studying Philosophy.

I’ve seen how much work has gone into the learning platform, so I appreciate there are advantages and disadvantages. The learning platform is much more organised than before, you have everything in one place – the lectures and slides, the forums where you can ask questions – and you have the flexibility if you can’t attend the lecture, and for international students I think that’s really beneficial. It was a good experience studying online. Constantine from Romania, studying Business and Management.

7 BACK TO CONTENTS Your offer

If your offer is soon as you receive it, even if you have any qualifications listed on your CAS, not achieved the exact grades stated along with your visa and passport at ‘unconditional’ within your offer. International Student Clearance on This means that we do not require any Your offer letter may also ask for an arrival at the university. You will not further evidence from you (prior to English language score. If you need be permitted to complete university arrival at university) to prove that you to improve your English level before online registration until you have meet the admission requirements. If meeting the conditions of your offer, done so. If your documents are not you have not done so, you will need you may wish to consider a Summer in English, you must also supply a Pre-Sessional English course at INTO to formally accept your offer of a certified translation. Students studying place. If you are an undergraduate or University of Exeter. on a Visitor visa will also need to PGCE applicant, you can do this on You can accept your offer of a place your UCAS track. Postgraduate taught/ present their passport and visa before before it becomes unconditional. If they are able to register. If you are Research applicants can accept their you are an undergraduate, you should unsure of requirements, please contact offer by logging onto the Applicant inform UCAS of your decision. If Gateway, details of how to do this will you are a postgraduate, you can your home university international have been confirmed in your original accept your offer by logging onto the office or emailinbound@exeter. offer email. Applicant Gateway, details of how to ac.uk If you require a visa to study, do this will have been confirmed in you will need to present original your original offer email. Pre-departure documentation for any qualifications You will need to present original briefings listed on your CAS, along with your documentation for any qualifications visa and passport at International listed on your CAS, along with your We organise a number of social media Student Clearance, when you first visa or entry clearance form and offer holder groups and pre-departure arrive at the University of Exeter, as passport at International Student briefings for international offer holders you will not be permitted to register Clearance, when you first arrive at the which provide an opportunity to until you have done so. If you are an University of Exeter (you will not be interact with other applicants and/ EU passport holder and do not require permitted to register until you have or current students and resolve any a visa to study, we will not need to see done so). your passport or documentation prior final queries. Invitations to join such If your documents are not in English, to online registration. If you are unsure activities are emailed to relevant offer you must also supply a certified please contact the Admissions Office. holders. In addition the British Council translation. If your documents are not in English, coordinates pre-departure briefing you must also supply a certified If you are a sessions for students coming to the UK. translation. These sessions are open to applicants European or holding offers from any UK institution. If your offer is International You should contact your nearest British ‘conditional’ Council office for further information: exchange or study britishcouncil.org.uk This means that you have not yet abroad student met all the terms of your conditional During the summer, we will send you offer. If you are an undergraduate, If you have met the requirements various pre-arrival emails. you can view the conditions of your for the study abroad/exchange Please make sure you read them offer on UCAS Track. If you are a programme then you will be sent an and check your junk email folder to postgraduate, your offer email will official acceptance email. This means ensure they haven’t automatically state the conditions of your offer. The that we do not require any further gone there – they are full of useful offer may be conditional on an exam evidence from you (prior to arrival at information to help you prepare for you have yet to take or for which university) to prove that you meet the study and life at Exeter, as well as vital information about your programme you are awaiting a result. If this is the admission requirements. If you require during Freshers’ Week or January case, you should send a copy of your a student visa to study, you will need Orientation. transcript to the Admissions Office as to present original documentation for

8 BACK TO CONTENTS Immigration

9 BACK TO CONTENTS Immigration

Advice and All other ATAS assistance on UK international Some postgraduate and integrated masters courses in scientific areas immigration students require students to hold an ATAS Before you arrive and Student visa – certificate. If this applies to you it will say so on your offer letter. A while you are studying with courses lasting more paragraph describing your research us, specialist immigration than six months should be included in your offer advice is available from Most students who are non-UK letter and you will need this exact paragraph when submitting your International Student nationals and coming to study in the UK for more than six months will ATAS application. You must receive Support at visaadvice@ need to apply for a Student visa ATAS clearance before you can be exeter.ac.uk (formerly called a Tier 4 visa). If you issued with the CAS for your visa application and the process can Our advisers are all trained have any other type of visa it is very important that you make sure that take four weeks so you should immigration advisers, regulated submit your application as soon as by the Office of the Immigration this will allow you to study in the UK. If you are unsure please contact possible. This process is free and Services Commissioner, and are submitted online at gov.uk/ the only staff at the University [email protected]. Passengers arriving in the UK without academic-technology- authorised to provide immigration approval-scheme Note that advice. If you have any questions not a visa will be refused permission to enter. some nationalities are exempt answered here or on our website, from the ATAS requirement. or you experience any immigration Visitor visa – courses difficulties, please contact us for help. lasting less than six months Student visa EEA and Swiss Some students on courses of less requirements than six months may wish to apply students for a Visitor visa rather than a CAS The UK completed its Student visa. This is a maximum The CAS is a unique six-month visa and it cannot be exit from the EU on reference number given to you extended from within the UK. by your Student visa sponsor (the 31 December 2020. Working is prohibited and you University not your financial sponsor) If you are an EEA or Swiss national cannot bring your dependants and is the confirmation of your and have a status under the EU with you. However, students unconditional offer which is required Settlement Scheme based on your on short study abroad programmes for your Student visa application. existing residence in the UK, you will or coming to undertake a short You may be issued with a CAS by not need a visa to study in the UK. period of research, particularly those more than one institution but when All other EEA and Swiss students from ‘non-visa national’ countries you use a CAS to apply for a visa, will need a visa as described below. including those in the EU, may wish UK Visas and Immigration (UKVI) Detailed up to date information to consider the Visitor visa as it can will expect you to study at that about the UK’s exit from the EU and be easier to meet the requirements institution. We will send you a CAS how this affects students is on our and in some cases can be requested contract and data check email once website here: exeter.ac.uk/eu at the airport rather than applied you have accepted an unconditional for in advance. Detailed information offer. This will include your personal You can also contact International about using a Visitor visa for study, and course information. You will Student Support for personalised including eligibility and comparison need to follow the instructions advice at visaadvice@ with the Student visa, is on our in the email to confirm that the exeter.ac.uk website: exeter.ac.uk/ information is correct or make any immigration changes. A ‘CAS statement’ will

10 BACK TO CONTENTS Immigration

then be emailed to you with your will need to read the relevant Immigration Health CAS number. Please note that a section of our website in detail Surcharge CAS is only valid for six months and as you prepare your application: that it is not possible to apply for a exeter.ac.uk/studentvisas If you are applying for a Student Student visa until six months before visa of six months or more, you will Students applying in the UK who the start of your course. be required to pay the Immigration have been legally resident in the UK Health Surcharge (IHS) when you for the past 12 months do not need Qualifications make your visa application. The IHS to meet the financial requirement. fee is £470 per year of your visa, Your CAS Statement from the More information is on our website. University will include a list of the £235 for any part year up to six academic and English language Differentiation months. It entitles you to healthcare qualifications that were used to arrangements under the National Health Service assess your application for a place at (NHS) in the same way as any UK Exeter. As long as you are studying a Students from certain countries permanent resident. You will have to degree-level course, you do not need qualify for differentiation pay this fee even if you have private to submit these documents with arrangements. If you are from one medical insurance. of these countries, you are not your visa application. You will need Application fee to submit them to the University to required to submit qualifications receive your offer, and show your or financial documents with your At the time of writing, the original documents to the University initial application. You must ensure application fee is £348 each for when you arrive in the UK, before that you have the correct funds students and dependent family you register on your degree in place for at least the 28 days members applying for Student programme. up to and including the date of visa and Student Dependent visas application (the date that you pay from outside the UK. The fee is Finances your application fee online) and £494.20 each for students and their that you are able to quickly acquire Most students applying for Student dependent family members applying documents in the correct format, as visas are required to have access to for these visas from within the UK. these can be requested by UKVI at the following funds: any time throughout the application • Total tuition fees for the academic process. Find out if you qualify for year PLUS; differentiation atexeter.ac.uk/ • £9,207 for your living expenses. studentvisas For most students, this total amount Translations of funds MUST be in a personal You will need to ensure that bank account for at least the 28 days any documents you are required immediately before the application to submit include an English and the balance must never drop translation if any part of the below the required amount document is not in English. The throughout that period. Officially translation must be completed by sponsored students can show their a certified translator and include funds in the form of a letter from specific information about the their official sponsor but only certain translator. Check the details on types of sponsorship qualify to be our website: exeter.ac.uk/ shown in this way. The financial studentvisas documentation requirements are very strict and only certain documents will be accepted so you

11 BACK TO CONTENTS Immigration

Applying for a You should contact International you cannot solely support yourself Student Support at visaadvice@ by working in the UK). Try not to Student visa in exeter.ac.uk as early as possible be nervous, but do ensure that you the UK to discuss the details of your prepare in advance so that you are visa application and arrange an confident discussing your proposed If you are already in the UK with appointment to submit your course and plans in English. If you have immigration permission as a Student, application if appropriate. any problems following the credibility you will need to apply for an interview, please contact the University extension to continue your studies. Applying for a immediately at visaadvice@exeter. If there is more than one month Student visa outside ac.uk and we will do our best to help. between the date your visa expires Based on your intended travel date and the date you are due to start the UK you will receive a short entry visa to your course at Exeter, you will need The UK government website gov.uk/ allow you to travel to the UK and to to return home to apply for your apply-uk-visa will take you through collect your Biometric Resident Permit Student visa. the process of applying for a visa from (BRP card) which will cover you for the If there is less than one month your home country. duration of your programme. between the date your visa expires and You will usually need to complete an the date you start your new course, or online application form and pay the Entry vignette and your visa continues past the start date visa application fee. You will then need Biometric Residence of your new course, you should be to submit your supporting documents able to apply for your visa extension (by post or in person depending on Permit (BRP) in the UK. Note that usually you must the country) and enrol your biometric You will be allowed to travel to the submit a new Student visa application information, which includes your UK on your entry visa up to one before you are allowed to register fingerprints and a digital photograph at month before the start of your course, at Exeter. You can choose to return a UK visa application centre. In some but your full visa will be issued on a home and make your application countries additional documentation will Biometric Residence Permit (BRP) card. there if you wish, but you should note be required, such as a tuberculosis test You should collect your BRP from the that if you meet the requirement to certificate. University, so ensure that you input our submit your visa application without collection code on your visa application At the same time, you may be finances due to 12 months’ residence form. The BRP Collection Code is asked to complete a credibility in the UK (see Finance section above), included on your CAS Statement. this only applies if you make your visa interview. This will usually take application in the UK. place in the visa application centre Do not enter the UK as a Visitor – it via a videoconference link. It is a is illegal to start a course that is longer We strongly recommend that all short interview that aims to test than six months in this category and students applying for visas from that you are a genuine student. You you will not be allowed to start your within the UK, but particularly those will be expected to have a good course at the University of Exeter. switching institutions, apply for their understanding of the course you are visa extensions through International planning to study and the university Student Support. This free service that you are going to study at. checks and advises on applications and is undertaken by qualified immigration You may also be asked about your advisers. If you submit your application qualifications, your finances, and any independently, it may make it more plans to work in the UK (remember difficult for you to register. that you can only work 20 hours per week on a Student visa and that

12 BACK TO CONTENTS Immigration

Refusals Dependant before travelling to the remains in their home country to UK. You should all apply at the same work. This is a sensitive area and if If your Student visa application is time, even if you are planning to travel you are affected by this rule, please refused, don’t panic! Read carefully separately. email [email protected] to through the refusal notice that you are discuss with an adviser. given – this sets out the reasons for The application fee per Student the refusal. Dependant is £348 paid in local currency (outside the UK) or £494.20 After you arrive If UKVI is mistaken in their refusal, (inside the UK). Each dependant must If you have been granted Student it may be possible to request an complete an online application form. immigration permission, you should administrative review of the decision Your family will be granted the same have no problems coming through but we strongly recommend that you length of leave as you have. immigration control when you arrive do not do so until you have consulted in the UK. with International Student Support. In addition to the funds that you are required to show for your visa We recommend that you carry a copy It will often be better to submit a application (see above), you will need of your CAS Statement or offer letter new application, fixing the perceived to show at least £6,120 per dependant in your hand luggage, and evidence of problem, but please note that you in your bank account, or the bank your finances such as a bank statement will require a new CAS to do this. To account of the dependant, for at least as these may be requested by an receive advice on your next steps and the 28 days prior to the application. immigration officer. to request your new CAS, you will If you are officially sponsored (usually The immigration officer will date stamp need to scan and email your refusal by a government), you do not need to your passport to confirm that you notice to [email protected] show this money in a bank account as meet all the immigration requirements long as your sponsor letter specifically to study in the UK. Students with states that all dependant family families members are also provided for by During busy periods it can take as long your sponsorship and names them. as three hours to clear immigration If your spouse and/or dependant control. children are EEA/Swiss with a status If your family intend to apply for their under the EU Settlement Scheme visas at a later time, we suggest that If you experience problems at or you have a status under the you seek advice from International immigration control, contact the EU Settlement Scheme and wish Student Support at visaadvice@ International Student Support Office to bring your family members to exeter.ac.uk. Detailed information via the University emergency number the UK with you, different advice about dependant visa applications +44 (0)1392 723999. applies. Please see the information is included within the Student visa Biometric Residence Permit on our website here: exeter. guide on our website: exeter.ac.uk/ ac.uk/internationalstudents/ immigration collection eusettlementscheme If you are planning to bring dependant You must collect your Biometric All other non-UK students coming children under 18 to the UK, both Residence Permit (BRP) card within to the UK on a postgraduate parents must be present in the UK 10 days of your arrival in the UK. course of more than 12 months, or unless there are strong extenuating Remember that in order to collect those sponsored by their national circumstances. UKVI usually applies your BRP from the University on government on a course of six months a very strict interpretation of these arrival, you need to have put the or more, can apply to bring a spouse extenuating circumstances and it University’s collection code on your or civil partner and any children will not normally be permissible, for visa application form. under 18 as their dependants. Each example, for one parent to bring the The University will also need to check family member needs to apply for children with them to the UK during your BRP and ensure that a copy of immigration permission as a Student their studies while the other parent it is stored in our student records

13 BACK TO CONTENTS Immigration

system. Your welcome emails will seven to eight hours per week is the The University’s explain where to go to collect your most they can do. Students on Visitor responsibilities as BRP and how to have it checked prior visas are not permitted to work. to registration. a Student visa sponsor Most dependants of Student visa- Your BRP card is your visa and covers holders on degree-level courses will Any education institution in the UK the entire length of your course. be given permission to work full-time that wishes to admit non-UK students Remember to keep it safe as you in the UK. If your dependants are not must hold a licence from the Home would your passport. If it is lost or allowed to work, this will be stated on Office. The University of Exeter is a stolen, replacing it takes time and their visa. licensed Student visa sponsor. money! Complying with the Our responsibilities include: Registration with the Police • ensuring that all of our students conditions of your have immigration permission which Once you have been admitted to the Student visa allows them to study with us; UK, nationals of some countries are Student visa-holders have a number • Keeping a record of required to register with the police. of specific duties and responsibilities Your immigration grant letter from • Your current passport imposed by UKVI. The key UKVI will say if you are required to • Your BRP card requirements that you should be aware register. If it says nothing in this respect, • Your current address, telephone of include the following which you then you do not need to register with number and other contact must do: the police. If you are required to do details. • Comply with the conditions of your so, you must register with the police • Monitoring your attendance at the immigration permission (e.g. only within seven days of your arrival in University; the UK. Information on how to do working part-time, registering with • Reporting to the Home Office if this can be found at exeter.ac.uk/ the police) you change your programme or if internationalstudents/uklife/ • Register on a course of study at you leave the University. policeregistration the education institution which is printed on your BRP card • Withdrawing immigration If you are arriving during Freshers’ sponsorship if you leave the • Provide the University with specific Week there are special arrangements University or interrupt your studies information including: your current for you to register on campus during for more than two months. the week. It is then your responsibility passport and visa/BRP to copy to inform the police within seven days • Updates on your current address, You can find more detailed information if you change your UK address, extend email and telephone numbers on all of the above in the Visa Conditions section of our website: or change your immigration permission, • Updates on any other changes exeter.ac.uk/ or change your place of study. (e.g. an extension to your visa) internationalstudents/ Working regulations • Attend all of your classes and visaconditions immediately inform your College if Student visa-holders on degree-level you will need to be absent for any courses can work part-time for a reason, even if you will only miss maximum of 20 hours per week one class. during term-time and unlimited hours during vacations. Vacations are defined differently depending on the course that you are studying. It is important that you do not let your studies suffer. In reality most postgraduates find that

14 BACK TO CONTENTS Your finances and fees

Checklist Bank accounts make sure that you bring enough money to cover your expenses for There is no limit on the amount the first few weeks in the UK. You Exchange currency needed  of money you can bring with you might consider bringing travellers into Britain, but you may need the cheques, a cash card or credit card Make a budget plan  approval of exchange control in your with you. Please do not carry large own country. Start preparing well in amounts of cash with you or keep Pay tuition fee deposit  advance by asking advice from your large amounts of cash in your room. (if applicable) bank at home. If you are carrying To open an account in the UK you €10,000 (or equivalent currency) will need: Check payment due in cash to the UK and you are dates and pay Tuition and  Accommodation Fees travelling from outside the European • an application form from your Union you must complete a cash preferred bank; declaration form. More information Open a bank account  • your passport; is available from the HMRC C9011 • confirmation that you are a form at hmrc.gov.uk fulltime student. Print a bank There are different types of bank letter from the iExeter Student accounts available in the UK. Most Record tab once you have students choose a current account. registered online or from the This is the basic account which Penryn Info Point in the Peter you use for day-to-day purchases Lanyon Building at the Penryn and deposits. This type of account Campus. normally comes with a cash card, • proof of your address in the UK. with which you can take money This may be confirmed by the from cashpoints (ATMs) up to a University if you have University daily maximum limit. Cashpoints are accommodation or by a formal usually accessible 24-hours a day tenancy agreement if you are in and located on the exterior walls of private accommodation. banks and in some shops. Some cash machines charge a fee but they will It is not always possible for students tell you this before completing the on short courses or exchan transaction. ge programmes to open bank accounts. If you have difficulty please Opening a bank account contact [email protected] or Some worldwide banks allow you to [email protected] open up a UK bank account from abroad, but many students wait Once you have successfully opened until they get to the UK to open an a UK bank account, please ensure account so they can see which is the you provide the account details via best deal for them. We recommend the student online portal ‘iExeter’ that you open a bank account as i.exeter.ac.uk soon as you get to the UK. There is one major bank represented on the Streatham Campus and all major banks are represented in Exeter, Falmouth and Truro town centres. It can take up to two weeks to open a bank account. You should therefore

15 BACK TO CONTENTS University fees and charges

Tuition and accommodation fees – due dates

Term Tuition Fees Accommodation Fees

Autumn (Term 1) 50% due 4 October 2021* The amount stated in your accommodation contract due 4 October 2021 Spring (Term 2) 50% due 17 January 2022* The amount stated in your accommodation contract due 17 January 2022 Summer (Term 3) N/A The amount stated in your accommodation contract due 9 May 2022 Vacation (Term 4) N/A 21 June 2021▲

* Less any tuition deposit paid (Postgraduate Taught students only) ▲ Applies to 51 week contracts only

16 BACK TO CONTENTS University fees and charges

Payment Due Dates How to pay Financial aid for

• Please ensure that all fees, You can pay your fees at any time up US students until the due dates provided. You can including those paid by a sponsor In order to process your loan also pay fees in your home currency are paid by the due dates application, you will need to complete via GlobalPay for students. Please provided. Failure to pay by these the following: dates may result in penalties visit the following webpage for more being applied. information and payment options • Free application for Federal exeter.ac.uk/students/finance/ Student Aid (FAFSA) • If you are sponsored by an makeapayment fafsa.ed.gov embassy or government, please ensure you provide the Accounts Other funding/ • Master Promissory Note (MPN) Receivable Team with a financial for both Direct loan and PLUS guarantee. Please open an sponsorship direct loan if applicable. enquiry via https://sid.exeter. For details of University funding ac.uk/Login/login and send a • Credit check (only applicable to schemes please see our Funding scanned copy or provide it during PLUS direct loan) studentloans. database: exeter.ac.uk/funding/ registration. gov/mydirectloan/index. prospective If you are awarded action • You must also make sure your a university-funded scholarship this sponsor pays by the due date or will be deducted from the fees • Direct loan student information you will be liable for late fees. If when we issue your Confirmation of form (available on University of your sponsor fails to pay, you will Acceptance of Studies (CAS letter). Exeter webpage) You may also want to research be responsible for any fees due. Once you have completed the above scholarships from your own Ministry steps, please open an enquiry with • University accommodation of Education, from the appropriate sid https://sid.exeter.ac.uk/ charges will vary according to inter-university organisation, or Login/login to advise us. the type of accommodation from the British Council in your and duration of your home country. Our school code (also known as the contract. See exeter.ac.uk/ OPE ID) is G009442. accommodation for further information. All information on financial aid • We recommend that single for US students can be found at: unaccompanied students allow at exeter.ac.uk/students/finance/ least £800 per month for essential studentfunding/studentloans living expenses (accommodation, food, books, etc).

17 BACK TO CONTENTS BudgetingBUDGETING for FORlife in LIFE the INUK THE UK

Living in Exeter or Falmouth is comparable to living in any other Basic goods Approximate costs in £ major UK town or city and your cost of living will depend a great deal Loaf of white bread £1.00 on your lifestyle. It is estimated that a single student living in Exeter or 1 litre of semi-skimmed milk £0.80-£1.00 Cornwall will need approximately £1,075 a month to meet basic living 6 medium eggs £1.20 expenses such as accommodation costs, food, books, equipment and Margarine (500g) £1.00-£1.90 other necessities. The information below should help you begin to plan Cheese (400g) £2.00 your finances for living in the UK. Another easy way to understand Cooking oil (1 ltr) £1.20 whether you have budgeted enough is to visit UKCISA ukcisa.org. Pasta – uncooked spaghetti (500g) £1.00 uk/Information--Advice/ Studying--living-in-the-UK/ Rice (1kg) £1.50 How-much-will-it-cost- tostudy-in-the-UK Noodles (300g) £1.40

How much do Drinks things cost? Cola (2ltr) £1.50-£2.00 If you do not live in catered halls, the cost of food based on a western- Coffee – instant (100g) £2.50 style breakfast, light midday meal and hot evening meal is likely to Tea bags (80 bags) £2.00 be £50 – £60 per week. There are many outlets for buying food on Mineral water (2ltr) £0.84 campus and a hot meal ranges from £4.00 – £8.00. Food prices are very different depending on where you shop and what products you buy. Food from overseas Heating and lighting Supermarkets often have ‘own-label’ British shops and larger If you choose to live in private rented brands which are cheaper than more supermarkets stock a wide range of accommodation, the cost of heating recognised brands. You could also products including food imported may not be included in your rent. If explore local markets or bulk buying. from other countries and food you are not used to cold or damp meeting religious requirements, for weather, you may need to keep the example, Halal. There are also many heating on for eight months of the local ethnic stores where you can year and this may add significantly to find food you are used to eating at your bills. Allow a minimum of £520 home. Please note, however; prices for the year. Heating and lighting is are often much higher than at home. included in the cost of university accommodation.

18 BACK TO CONTENTS Budgeting for life in the UK

Books and Other costs Travel equipment To cover such items as laundrette Travelling around the UK can be and dry-cleaning, personal hygiene expensive if you don’t plan ahead. The cost of books varies for different items and household articles, you There are student discount cards courses and continues to rise; the will need approximately £380 for you can buy for national rail and average figure for one year is £480. the year. bus networks and these are worth You are strongly advised to check purchasing in if you will use these with your college if there are any Entertainment services. For example, a single rail extra costs anticipated. ticket bought on the day of travel You will also need some money from Exeter to London could cost There are many public computers to follow interests beyond your £50, but if you book in advance and available to use on campus, but most academic studies. Even the most with a student card it could cost students choose to bring their own dedicated students need time to around £30. National Express offers personal computer. If you are not relax and unwind! Here is an idea of cheaper alternatives. Low cost airline in University accommodation you how much it might cost you: carriers operate from Exeter, Bristol may be charged extra for internet and Newquay airports and are connection in your room. Costs £ worth considering if you are looking for a closer alternative to Heathrow. Warm clothing Daily newspaper £0.80-£2.00 Useful reference websites: The price of clothes varies Paperback books £7.00+ enormously and how much you International student calculator: spend will depend on your budget. Magazine £2.50+ studentcalculator.org.uk Shops such as Primark, TK Maxx, H&M and some large supermarkets Cup of coffee £1.40-£3.00 International Food prices: have very inexpensive clothing lines. tesco.com/pricecheck Cup of tea £1.00+ The average figure for warm clothes, Books: for one year, is £520. Please see bookshop.blackwell.co.uk Non-alcoholic drink £1.20+ our ‘what to pack’ section for more amazon.co.uk information. Glass of wine £3.50+ UK weather: bbc.co.uk/weather Visa fees Pack of cigarettes (20) £8.00+ Should you need to renew your visa UK living and culture: whilst you are in the UK, you will Cinema ticket £8+ britishcouncil.org need to make payments towards the application fee (currently The cost of an evening out will vary. £494.20, more if you choose There are a wide range of places and priority service) and the Immigration prices in Exeter, Falmouth and their Health Surcharge (£470). Costs per surrounding areas and many offer a applicant. You may have to attend a student discount. For example, if you biometrics appointment. go clubbing at the weekend expect to pay between £5 – £10 for entry, or pay £8 for an inexpensive lunch.

19 BACK TO CONTENTS Accommodation

20 BACK TO CONTENTS Accommodation at Exeter campuses

Checklist What sex flats as well as accommodation living with students who prefer a accommodation quieter lifestyle. There is a useful Check if you are eligible for  list of answers to frequently asked University accommodation can I apply for? questions at exeter.ac.uk/ Applications open  • Undergraduate students accommodation/applying/faq 12 April 2021 can apply for catered halls Guarantee deadline  (Streatham only) or self-catered Self-catered 31 July 2021 (to be confirmed) accommodation. accommodation Check what is available • International postgraduate in your room  students can apply for self- There is a variety of self-catered catered accommodation. accommodation including en-suite, standard and self-contained studio Accommodation • Study Abroad and Exchange rooms. guarantee: students can apply for self- catered accommodation at Flats and houses are shared between Exeter campuses Exeter, if you are studying for a three and twelve students, who full year starting in September. have their own study bedroom and With over 6,400 bed spaces share communal facilities (bathroom/ at Exeter, we are able to offer • If you are only in Exeter shower and toilet facilities depend accommodation in University owned/ for one semester please on whether the room is ensuite or partner/nominated accommodation visit the accommodation not). Each flat has a kitchen which to many of our students. We have a website for further contains: cooker and/or oven, wide range of accommodation styles, information exeter.ac.uk/ hob and grill, microwave oven, standards and budgets, designed accommodation/students/ refrigerator and freezer, and some to suit the different needs on and prospectivestudents/ have a communal dining area or off campus, of the diverse student erasmusexchange lounge. The study bedrooms vary community at both undergraduate in size and are furnished with a bed, and postgraduate level. • You are defined as an wardrobe, bookshelves, desk and ‘international’ student if you chair and lamp or fixed lighting. You If you apply by 31 July (to be pay international fees (see can find more details of facilities in confirmed), we guarantee to offer your academic offer). Take a our residences at exeter.ac.uk/ you accommodation, as long as you look at the accommodation accommodation/residences have firmly accepted our offer of a website exeter.ac.uk/ place on a degree programme at the accommodation/ Alternatively, studio rooms provide University of Exeter and you are in residences where you will find an open-plan living and studying your first year of study. comprehensive descriptions of space with a kitchenette, a small our residences, photo galleries, dining area and en-suite bathroom Applications for 2021/22 will location maps, sample contracts which means that all the facilities are open from 6 April 2021 and we and current prices. Virtual contained in your room. will prioritise applications received tours around the majority of by 31 July (to be confirmed). our residences can be seen at • All rooms have high speed For further information please exeter.ac.uk/virtualtours internet which is included in the check our webpage: weekly rent. You will need to exeter.ac.uk/accommodation/ Our residences offer bring your own bedding (duvet, studentsprospectivestudents/ accommodation to both home and sheets, pillow, etc) and kitchen guarantee international students allowing you items like pots and cooking to live in a multicultural setting. We utensils. aim to offer, as best as we can, single

21 BACK TO CONTENTS Accommodation at our Exeter campuses

Self-catered accommodation is let for Please check at exeter.ac.uk/ by 31 July 2021 (to be confirmed). 40, 42, 44 or 51 weeks per year and accommodation/students/ Please read exeter. ac.uk/ you will be expected to pay for your prospectivestudents/arrivals accommodation/applying accommodation for the full period as to see what will be provided. for information on how and when stated in your contract. to apply. Terms of contract Upon receipt of your application you Catered halls Fees are inclusive of all utilities will receive a confirmation email. An Catered halls are only available to (heating, water etc), personal effects accommodation offer and instructions undergraduate students. They are insurance and WiFi. Full details of how to pay the deposit will be located on Streatham Campus and will be included in your online sent from late April onwards. The there are standard or ensuite rooms accommodation contract. Accommodation Office will not be available. Accommodation fees are generally able to confirm your exact room due in three termly installments or address until your arrival in A meal plan is included in the rent September. and it offers 16 meals per week (other arrangements may apply compromising: breakfast and an for contracts with our Nominated Private sector evening meal, Monday to Friday; and residences). continental breakfast, brunch and an If you prefer, you can pay for your accommodation evening meal on Saturday and Sunday. accommodation in one payment at A number of students, especially Catered accommodation is let for 32 the beginning of the academic year. those with families, prefer to live in weeks – based around our term dates Late fees will be applied automatically private rented accommodation close and you will be expected to vacate if they are not paid on time. to the University. Please note that this your room over the Christmas and You will be expected to honour can take time to arrange and it may Easter period. your contract for the full period as be difficult to find a suitable place stated. Your only right to cancel is directly from overseas. Landlords Students with a explained in our cancellation policy. often require references and a disability (exeter.ac.uk/accommodation/ substantial deposit. students/prospectivestudents/ You can view further information on We are committed to promoting termsandconditions) renting private accommodation at equality of opportunity and have If you fail to notify us within the five exeter.ac.uk/accommodation/ adapted rooms in many of our privatehousing/housingoptions residences. day period you can only terminate the accommodation agreement in or take a look at our private If you have special accommodation accordance with the procedure set accommodation search portal requirements you should specify these out in the accommodation agreement. ‘Studentpad’ to see what’s available. when you are making your online We strongly advise you to make application. The Accommodation Application process use of the Contract Housing Office will take this into consideration Guide, which contains important when allocating your room. If you are an undergraduate student you can apply for accommodation advice on how to secure private Our dedicated AccessAbility team once applications open on 6 April accommodation. For more help you will be happy to discuss your 2021 and you have firmly accepted can contact the Guild Advice via: requirements, in order to find or your offer to study at Exeter. If you [email protected] adapt accommodation that will be are a postgraduate student you Please note that the University will suitable for you. can apply once you you have firmly not be involved in the vetting of accepted your academic offer at What to bring private accommodation and contracts Exeter and your tuition deposit has are signed at the student’s own risk. What is available in your flat or room been processed. To be guaranteed varies from residence to residence. accommodation, students must apply

22 BACK TO CONTENTS Accommodation at our Cornwall campuses

Accommodation regular patrols; they can also be single occupancy rooms. Our shared contacted by phone. accommodation is not en-suite. guarantee • Our study bedrooms accommodate Utility bills are included within some two students offering two single We are able to guarantee an offer of of our halls. In other residences, bills beds, which rotate into a large accommodation in university owned, within a given quota are covered desk area; there is no need to clear managed or approved residences and you’ll need to ‘top up’ if you go the desk before rotating back to a as long as applications are received over this. Support is provided by Site bed. There are additional shelves/ between 8 April and 31 July 2019. Managers to make you aware of your cupboards and wardrobes in these You will need to have accepted an electricity usage. offer to study with the University rooms. Study bedrooms can also be of Exeter in order to apply for halls. Internet is provided free of charge and allocated as single occupancy. Accommodation is available to the in some halls there is the option to pay • Providing a cheaper option, we also below students: extra for increased provision. have a number of shared rooms • International undergraduate and with bunk beds. There is extra postgraduate students entering into Increased options storage available under the bed and Year One the desk provides space for two In addition to the options mentioned, students. • Incoming study abroad or exchange we are also offering the opportunity students based at the Penryn to apply for other university owned, * Numbers are limited. Campus for a single semester or managed, or approved halls in Penryn Studio: Each studio apartment is the full academic year and Falmouth. These options are self-contained with en-suite and predominantly allocated to Falmouth kitchenette. Our accommodation University students but are also available to University of Exeter Accessible rooms: We have a number Our accommodation at Glasney students. These options offer a more Student Village and The Sidings is of rooms that are suitable for students diverse range of housing to choose with a range of disabilities; please located on, or just a short walk, from from, including studio accommodation. the Penryn Campus. They are divided discuss individual needs with the Price range varies depending on the Accommodation Office. into self-catered flats, each with room type (en-suite, studio, standard between four-to- seven bedrooms. and unique converted warehouse Contracts and costs: The communal kitchen/ dining areas accommodation), as well as the size To be confirmed. are fully fitted and furnished to include of the room. Further information can a dining table, chairs and television, as be found in the “Halls of Residence” well as fridge/freezers, a microwave, section on our website fxplus.ac.uk/ toaster and kettle. live. All our halls include self-catering facilities, but if you prefer to have your Room types meals prepared, we offer a catered En-suite: Rooms are single occupancy package at Glasney Student Village. with double or single bed, desk and Halls are accessed via secure entry en-suite shower and toilet facilities. systems and there is CCTV in There is access to shared kitchen/dining operation at most sites. Support is facilities and some residences have a available 24/7, either via the Site Office communal lounge area with sofas. and Accommodation Office during Shared rooms: We have two types normal working hours, or, overnight, of shared room available in Glasney there is an out-of hours support team Student Village; both are en-suite who visit each residence through and are a lower cost alternative to

23 BACK TO CONTENTS Accommodation at our Penryn Campus

Applications Private sector Applications submitted by the accommodation deadline of 31 July 2021 (to be If you decide not to live on campus, confirmed) are prioritised; however, the Penryn Campus Accommodation we are not able to guarantee Office provide support in finding that you will be allocated your private rented accommodation preferred accommodation. During off-campus, and manage an online periods of high demand, we enter accommodation list of local rooms into agreements with approved and properties. We also organise accommodation providers in the annual house-hunting sessions and local area in order to increase accommodation fairs during the spring the availability of university and summer. owned, managed or approved accommodation. If your preferred Local rents are typically £80-£100 choice is not available, we will per week for a room in shared offer you an alternative from our accommodation, excluding utility bills. accommodation options. For all accommodation enquiries in Cornwall, please contact the Penryn Campus Accommodation Office:

Tel: +44 (0)1326 253639

Email: accommodation@fxplus. ac.uk Details of the accommodation in Cornwall can be found at either exeter.ac.uk/accommodation/ cornwallcampuses/students or fxplus.ac.uk/live

24 BACK TO CONTENTS Students with families

25 BACK TO CONTENTS Students with families

Childcare for Penryn Campus Nursery some samples of work. You might also like to bring some reading books pre-school children On the Penryn Campus, our 54-place in your language and a dual dictionary purpose-built ‘Little Wonders (eg Korean/English) suitable for your If your children are young, you will Nursery’ caters for children between child to use in school. Please be probably have to look after them 0 to 5 years in three age group aware that schools in the South West yourselves as domestic help is hard rooms: 0 to 2 year olds, 2 to 3 year have few specially trained language to find and is very expensive. olds and 3 to 5 year olds. Each room assistants. There are private day nurseries which has access to a secure, large, outdoor You might need to contact the local take children under school age but eco-friendly play and learning area. authority for where you live to many have waiting lists and the costs Opening hours: apply for a school place as you will are high. The Devon Information Monday to Friday, 8am – 6pm. be applying outside of the standard on Services for Children website admissions time. has details of playgroups, nurseries, Find out more at childminders and out of school clubs. littlewondersnurseries.com/ For Devon contact penryn [email protected] See devon.gov.uk/disc and use the search facility. Schools For Cornwall see cornwall.gov.uk/schools- For information on childcare services If your children are between five and and-education/schools-and- in Cornwall visit cornwall.gov. 16 years old, the Local Education colleges/school-admissions uk/health-and-social-care/ Authority (LEA) has a duty to childrens-services/childcare- provide a place for them in a local and-funding/ and follow the links school. to the South West. You can apply for a school place The University Family before coming to the UK, and you Centre are encouraged to do so, but any decision will not be made until you Owlets Nursery on the Streatham have evidence of a right of abode Campus in Exeter the centre is run either through nationality or a valid by qualified staff and takes children visa. Click here for more information from six weeks to five years of age. on Devon LEA and applications. You should apply well in advance as demand is very high and places are Schools terms in the UK start at the limited. beginning of September. You may be arriving later than that. The LEA will Email: [email protected] still provide you with a school place.

Tel: +44 (0)1392 400175. Some schools may have a school For more information please visit: uniform; others may have a liberal owlets-nursery.co.uk dress code. Discipline is maintained through an agreed behaviour code within the individual school and there is no corporal punishment in state schools. To help your child settle into the school, it would be helpful if you brought a recent teacher’s report and

26 BACK TO CONTENTS Students with families

Accommodation for Language classes for To find out more information on the classes please contact: families and couples spouses, partners [email protected] [email protected] Places are limited in University and families owned accommodation for students We offer free language classes for Students based in Cornwall visit: with partners and/or with children. partners of students registered at the languages.fxplus.ac.uk A high proportion of new students University. The aims of the classes who are accompanied with others There are other free English classes are both educational and social: with have to seek private accommodation, in Exeter and Cornwall. The the emphasis placed on developing which may take more time to find. International Student Support fluency in spoken English and In this instance the University cannot Office can give you details. acquiring the language skills necessary guarantee accommodation or accept for day-to-day living in Exeter and any responsibility for housing couples, understanding different cultural and Activities students with families or single parent social aspects of the UK. The classes families. There is lots to do in Devon and also act as a social focus and are a Cornwall for families. The following We would suggest that if you have means of meeting other families, websites are full of information: not secured accommodation before sharing experiences and providing dayoutwiththekids.co.uk/ departure, that you come alone support. Teaching is informal and things-to-do/south-west/ first and your partner or family very flexible, depending on the needs devon follow once you have found suitable and ability levels of the groups. accommodation. netmums.com/southdevon Two classes per week take place Please be aware that if you during term time in our INTO Exeter Library accept a single room in University Centre. Falmouth Library accommodation you will have to make payments for the entire contract period even if would like to move out to find suitable family accommodation outside of the University later. Similarly, students who leave private accommodation early may find themselves responsible for full payment until the end of their contract. The Guild Advice Team and the SU can check your private accommodation contract before you sign it.

Please refer to the section entitled ‘Private Sector accommodation’ in the accommodation section of this handbook.

27 BACK TO CONTENTS Healthcare and Medical Insurance

28 BACK TO CONTENTS Healthcare and medical insurance

Checklist On the Streatham Campus in Studying in the UK Exeter there is a specialist GP for less than six Have medical examination and  surgery for students called the vaccinations (if applicable) Student Health Centre. Please visit months exeterstudenthealthcentre. If you are studying in the UK for Register with a health centre co.uk for information about before your arrival in the UK so services at the Student Health between three and six months you you can obtain an NHS number  can still register at a GP surgery to and access medical care Centre. To register please use the online registration service at access GP healthcare and emergency treatments but you may need to Book an appointment at the campusdoctor.co.uk/exeter health centre if you have an before your arrival in the UK. pay if you require some hospital existing medical condition or  treatments such as seeing a specialist. take medication. If you are based on the St Luke’s Some countries have a reciprocal arrangement with the UK to cover Arrange medical insurance if Campus you may prefer to register studying in the UK for less than  at the Heavitree Health Centre urgent treatments that cannot six months. theheavitreepractice.co.uk wait until you return home – for Students based in Cornwall should information please see nhs.uk/ register at the Penryn Surgery nhs-services/visiting-or- Registering for NHS penrynsurgery.co.uk moving-to-england medical care If you are taking regular medication Students from EEA should bring If you are on a course lasting for six you should ensure you bring enough an EHIC Card (European Health months or more you, and dependant medication to last until you next Insturance) from your own national members of your family, can access return to your home country. Some health authority. Students from full healthcare under the National medications are not available in the Iceland, Norway, Liechtenstein Health Service (NHS). You will be UK or cannot be prescribed on and Switzerland need to pay required to pay an immigration the NHS. Please ensure you bring for NHS healthcare. Please see ‘health surcharge’ to enable access information from a doctor in your more information Visitors from to NHS Healthcare when you apply home country about pre-existing EU countries, Norway, Iceland, for a Tier 4 or PBS Dependant Visa. health conditions and medication you Liechtenstein or Switzerland – The amount will vary depending on are taking (in English where possible) NHS (nhs.uk). the length of your stay in the UK. as you may be questioned about Once you have paid this charge, medication you are bringing into the If you are in the UK for less than most healthcare will be free but country on arrival in the UK and it three months you cannot register you will still pay for prescriptions is important that this information is with a GP surgery for an NHS for medicines (currently £9.15 per available in case of an emergency. number. You can still be seen in an item) optician and dental services. Please also make sure you give this emergency situation as a temporary Prescriptions are issued by a doctor information to your new GP surgery. patient at a GP surgery, NHS Walk in and the medicines are dispensed at a Centre or Accident and Emergency pharmacy. Confidentiality Department. To be able to access NHS Please note that any medical If you are studying for less than six healthcare you must register with a information you give to an NHS months it is therefore recommended General Practitioner (GP – doctor) service such as your GP surgery is you orgnaise medical insurance prior at a GP surgery. Once registered confidential and cannot be shared to arrival. you will be allocated an NHS with your university department or number which you will need to family without your consent, except receive any NHS healthcare. in a very serious emergency situation.

29 BACK TO CONTENTS HealthcareHealthcare andand medicalmedical insuranceinsurance

Comprehensive Opticians

private medical Eye tests are available at opticians, insurance which can be found in the High Street. You will have to pay a charge Comprehensive private medical of around £25 for an eye test. You insurance is essential if you are here will need to pay for lenses and for less than six months and are not frames which can cost from £40 to from a country with a reciprocal over £350. agreement. You need to arrange this before you leave your home country. Useful reference Private medical treatment in the UK is expensive. websites National Health Service: nhs.uk Tuberculosis Further information on staying screening healthy in the UK is available at TB screening is required if you ukcisa.org.uk/Information- are from a country with a high -Advice/Studying--living- prevalence of tuberculosis; please see in-the-UK/Health-and- gov.uk/tb-test-visa. If you are healthcare from a relevant country please print out the form, complete it, checking with your doctor if necessary, and bring the form with you to hand in with your medical registration form. Further information on the NHS is available at nhs.uk Dentists If you are eligible for NHS treatment you will be eligible for treatment from a dentist accepting NHS patients. Please note that dentists accepting new patients are extremely limited – hence the need for private insurance. There are charges for NHS dentist services based on a percentage cost up to a maximum of approximately £219.

30 BACK TO CONTENTS Studying at the University of Exeter

31 BACK TO CONTENTS Studying at the University of Exeter

Preparing to study Term dates 2021-22 You may not have studied in the UK before. Although you will have to Arrivals Weekend Friday 10 – Sunday 12 September satisfy certain academic requirements to receive an offer we would recommend that you do some Freshers’ Week Monday 13 – Sunday 19 September pre-arrival research into UK study methods too. There is an excellent 20 September –10 December 2021 web resource prepareforsuccess. Term 1 org.uk with interactive modules to Exam Week 3–8 January 2022 give you an insight into study in the UK. Your College may also send you Monday 10 January – Friday 1 April 2022 some discipline specific preparatory Term 2 Orientation 10 January 2022 materials before arrival.

Study methods Term 3 Monday 2 May – Friday 17 June While you are studying at the University of Exeter, you will experience several different methods Study Abroad, International Exchange of teaching and learning. You will be trained to read widely around a topic and Exchange students and research it thoroughly, to reflect on the ideas you have encountered Arrivals Friday 10 – Sunday 12 September 2021 and to analyse and describe them. Weekend You may be familiar with some or Monday 13 – Sunday 19 September all of the learning activities described Freshers’ Week below, each of which serves a 2021 valuable purpose. In each case you Semester 1 21 September 2021 – 9 January 2022 might see tutors and peers face to face, on campus, or online. Semester 2 10 January – 17 June 2022 Lectures Seminars and prepare for the discussion topic and Lectures are the most traditional to participate in that discussion. This form of teaching. They allow tutorials is your opportunity to ask questions lecturers to teach a large number and to improve your presentation Seminars and tutorials are discussion of students (up to 400). Even if skills. Always tell the tutor if there is groups with your tutor and a group notes are provided you should listen something you have not understood. of students. The discussion could carefully and make your own notes be about a previous lecture or of the important points. You may a specific topic. Sometimes each also be directed to online resources student is asked to prepare a short associated with the lecture. presentation for discussion. Seminars and tutorials are more informal than lectures but you are expected to

32 BACK TO CONTENTS Studying at the University of Exeter

Small group work year. These meetings may be one-to severe. Further information will be one or group tutorials and will be given to you by your College at Most courses provide opportunities focused on your transition, academic orientation. You will also be able to for students to work in a small progress and ambitions. In addition access guidance on how to reference group on a task assigned by the to these tutor-arranged meetings you correctly. tutor. Group work can be valuable can contact your tutor for advice and enjoyable. You will learn from and guidance about your studies English Language each other and improve your and the range of support services collaborative skills. available to you. Support There is free English Language Workshop, Independent study Support available across all our campuses. laboratory, field British higher education places a or studio sessions large emphasis on independent study. At the Exeter campuses, students On all courses you will be expected can access the credit and non If you are going to study a subject to study extensively on your own. credit rated Insessional English with a practical element some of You will be asked to read widely Programme including workshops your time will be spent in workshop, on a subject, make notes, research, in English for academic purposes, laboratory, field or studio sessions write and revise outside of formal writing tutorials and independent where you can develop your skills teaching. This is especially the case study. General English classes cover and expertise through practical at postgraduate level. Advisers and speaking practice, British culture and work. Afterwards you may have to supervisors will be ready to help but intercultural communications. write up the results and maybe give you will have to plan your learning. a presentation on them. You will be encouraged to be an Full information can be found at: active and independent learner. exeter.ac.uk/international/ Computer work into/programmes/insessional Assessment Almost all subjects will require some International students studying in form of computer work as part of All of the following may constitute Cornwall will have access to English the course. You will be required to assessment: examinations, course language throughout their studies via type your assignments or maybe work, assignments, projects, the Languages team. undertake computer analysis of data. presentations or essays. It is If you have problems with using a your responsibility to check the Academic Skills computer to complete your work requirements for each form of Development you should contact your personal assessment at the University of tutor, IT support or the AccessAbility Exeter. Study skills support is provided by Office. Study Zone on the Exeter campuses Plagiarism (exeter.ac.uk/studyzone) and Personal and ASK: Academic Skills (studyhub. Plagiarism means copying work fxplus.ac.uk/ask) on Penryn academic tutors from another student, or using, in Campus. Advisers can help with a your work, text or ideas from a All taught students are allocated a range of skills from academic writing, publication or any other source, Personal Academic Tutor when they referencing and group work to without referencing it correctly. start their studies at Exeter. Your assessments, revision and exams. Plagiarism is not acceptable at UK tutor will contact you to arrange Both services also provide digital universities and the penalties are meetings throughout the academic resources to help with your studies.

33 BACK TO CONTENTS Studying at the University of Exeter

Problems with your information on their website about who to contact to report sickness studies (taught absences. students) Insessional English If you are worried about your progress on your course, or any language support aspect of your study, speak to The Insessional English Programme the lecturer concerned. You can provides support for international also seek advice from Study Zone students, including workshops in (Exeter) or ASK: Academic Skills English for academic purposes, (Penryn). one-to-one writing tutorials, and If you have a personal situation that opportunities for independent study. is affecting your studies, arrange to There are also general English classes, meet with your Personal/Academic which provide an excellent forum for Tutor or the ISSO who can help speaking practice and learning about you find the best source of support. British culture. It is very important that you tell Full information can be found at: someone as soon as possible rather exeter.ac.uk/international/ than wait. Tell your Information into/programmes/insessional Point if you are sick and cannot and at languages.fxplus.ac.uk attend lectures or seminars. for students based in Cornwall. Your Information Point will have

34 BACK TO CONTENTS What to pack

Hand luggage Average Average Average Average Total Total checklist Term Temp Temp Temp Temp Rainfall Rainfall (Max °C) (Min °C) (Max °F) (Min °F) (mm) (inches) Passport and visa (if separate)  Mar to May 14 5 57 41 176 7 Copy of your Confirmation of (Spring) Acceptance of Studies (CAS)  Jun to Aug Some sterling cash/travellers 21 12 70 53 147 6 cheques  (Summer)

A copy of this guide  Sept to Nov 16 8 61 46 231 9 A jumper and umbrella  (Autumn / Fall) Label your luggage clearly with full name, University, address  Dec to Feb 9 3 48 38 230 9 (Winter) For personal security reasons you are strongly advised not to put all of your personal documents (passport, arrive for immediate expenses for you We would recommend you bring money, travellers cheques, documents, to use until your bank account is set a waterproof coat, umbrella and important addresses and telephone up. Do not carry large amounts of waterproof shoes. If you do not numbers) in one bag, wallet or cash with you. have these items they can be easily pocket. Keep them on your person purchased in Exeter, Falmouth or and in your hand luggage, but keep Climate and clothing Truro. them separate. This will limit the Please do not bring large electrical Dress in Britain, especially at possibility of losing ALL your valuable items such as rice cookers or heaters University, is mostly informal and documents at once, should your with you. UK voltages and plugs casual. You will see many students in baggage be lost or stolen. You will also may be different and there will be jeans, jogging trousers and training need to have them to hand in case regulations about what electrical shoes. It will usually be made clear you are required to show them at items your accommodation will to you, when you are invited, that immigration. You will not be allowed allow. Exeter shops stock a range of an occasion may demand something to collect your main luggage until rice cookers and other such items. more formal or smart – if in doubt, you have passed through immigration Remember that you will have to carry just ask. ‘Formal’ clothes for men control. your luggage yourself at some point. (dinner suits, etc) can be hired. You We would recommend you keep Streatham Campus is very hilly and may want to bring your national photocopies of all your important only a few residences have an elevator. costume to wear on special occasions. documents and contact telephone Only pack what you can carry! numbers in your main luggage. The only certainty about the British You will need some sterling cash weather is its changeability. Make (about £250) and either sterling sure you carry a jumper in your hand traveller’s cheques (about £300) or luggage for when you first arrive in access to a credit card when you the UK.

35 BACK TO CONTENTS Travelling to Exeter and Cornwall

36 BACK TO CONTENTS Travelling to Exeter and Cornwall

information and either attend a Late Checklist For further details of UK airports: Orientation meeting or contact Heathrow: Consider which airport you [email protected] or info. heathrow.com wish to arrive at  [email protected] and we can arrange a meeting with you to Gatwick: Plan onward travel to Exeter give you a short introduction to the gatwickairport.com or Cornwall  University. Bristol: bristolairport.co.uk Pre-book a seat on the Airport  Exeter: exeter-airport.co.uk Collection Service September Freshers’ Week Newquay: newquaycornwallairport.com Label your luggage clearly  Airport Collection Service: Heathrow date for bookings in early Print out your key collection September. Bookings are offered on information if in University  to Exeter a first-come first-served basis, so be accommodation This service runs on selected days sure to book early exeter.ac.uk/ from Heathrow International internationalstudents/ We would encourage students Airport to Exeter and Penryn newstudents/ to consider travelling to Exeter campuses. The service is available airportcollectionservice and Bristol International Airports for students and accompanying or Cardiff Airport rather than family members. Seats must be pre What to expect at Heathrow. You may need to change booked online and are available on flights at a European airport such as the airport a first-come first-served basis. Full Paris or Amsterdam but the airports details will be available online from When you arrive in Britain your are smaller, immigration processing early July including arrangements first stop is Immigration Control times shorter and the distance to for self-isolation and testing. for which you will see two different Exeter is shorter. However, we do exeter.ac.uk/international signs. One queue is for EEA and realise that flights to Heathrow or students/newstudents/ British passport holders, and one for Gatwick airports are often cheaper. airportcollectionservice holders of all other passports. You may need to show the Immigration When to arrive Freshers’ Week Officer all your documents and answer any questions regarding your We encourage all new students Airport Collection stay in the UK. to arrive in time for Freshers’ Week (Monday 13 – Sunday 19 Service to Cornwall The Immigration Officer will usually September) or January Orientation Full details of the Airport Collection put a date stamp in your passport 2022 (Monday 10 January 2022). At Service options can be found on to show the date you entered the these orientations you will be able our website from early July. These UK. You will have permission to stay to participate in the International options include a collection service until your visa or entry clearance Welcome Programme and attend from Heathrow Airport to Penryn expires. It may also be endorsed on your Academic Induction. To help Campus, and a collection service your visa that you need to register the large number of students from Newquay Airport, a small with the police within seven days of arriving for Freshers’ Week we run a regional airport in Cornwall which arrival – this is routine procedure subsidised Airport collection service is less than an hour’s drive from the for certain visa nationals who are (see below). If you cannot arrive at Penryn Campus and has daily flights studying in the UK for six months or these times or are a research student to and from Heathrow. more. This can be done when you arriving outside these orientations reach Exeter or Cornwall. The Police please make your way to Exeter Please note places must usually be will be on campus to facilitate Police or Cornwall using the following booked in advance, with a closing Registration during Freshers’ Week.

37 BACK TO CONTENTS Travelling to Exeter and Cornwall

If you arrive in the UK outside Travelling to Estimated train costs if tickets this time see exeter.ac.uk/ purchased on the day: internationalstudents/ Exeter campuses: Heathrow Express: £37 visaconditions/ Streatham and London Paddington to Exeter: £53 policeregistration for further information on Police Registration. St Luke’s Gatwick airport to Exeter: £78 Bristol Airport: £38 If you have any problems at The following information is for Passport Control, you should ask students studying at our Exeter We recommend you book a taxi the Immigration Officer to contact campuses: Streatham and St Luke’s. to take you from the train station Estate Patrol at the University to your accommodation if you have on +44 (0)1392 723999, or the Trains to Exeter luggage to transport. Taxis usually Immigration Advisory Service (IAS) wait outside Exeter St David’s train All trains from Gatwick and in Hounslow on 0844 887 0111 station. The local taxi firm is Apple Heathrow will require a number of (09:30 – 17:30). Taxis +44 (0)1392 666666. A taxi to changes before you reach campus. Streatham Campus is around £10. If you have booked a place on the Be aware that not every train station Coach to Exeter University’s Airport Collection will have lifts to help you move Service (see p.37), and you your luggage between platforms, Coach to Exeter encounter any problems with the and luggage storage areas can be immigration process, let the officer limited on trains. Visit thetrainline. Coach travel is usually cheaper than know that you are being met at the com to see the quickest route for train travel, but will take considerably airport by staff from the University. your arrival time. Booking a ticket in longer. Please be aware that there After passing through Immigration advance is usually cheaper, but check may be a limit on the luggage you Control you will be able to collect if you can use the ticket on a later can bring with you, so please check your luggage from the baggage service if your arrival into the UK is before you book your ticket. Exeter reclaim area. The next stop is the delayed. has three bus depots. Please travel Customs Hall. If you are not sure to Exeter Bus and Coach Station Students living in Exeter should what you can or cannot bring into in central Exeter. Tickets will be leave the train at Exeter St David’s. the UK, you should check the UK cheaper if bought ahead of time. There are two train stations in Customs and Excise website at Please use the following website to Exeter (St David’s and Central), hmrc.gov.uk/customs or ask see coach times, routes and to book please take a look at a map to decide at your local British Embassy/High tickets: nationalexpress.com or which station is closest to your Commission. There are very strict megabus.co.uk. accommodation if you are living in laws regarding the importation of private accommodation. Both National Express and Megabus foodstuffs and you should consult stop at Exeter City bus station gov.uk/defra to check personal (although both companies have Starting at Change at Journey food imports. If you have nothing to time suspended routes during the latest declare, use the ‘green’ channel. Use Heathrow Heathrow 3 hrs covid lockdown). ‘red’ if you do have goods to declare, Express and ‘blue’ if you have already passed to London through an EEA airport and your Paddington goods have already been cleared. London Direct to 3 hrs Exeter Gatwick Reading 3.5 hrs Bristol Bristol 2.2 hrs Airport Templemeads Bus

38 BACK TO CONTENTS Travelling to Exeter and Cornwall

thetrainline.com to see the Coach to Penryn and Starting at Change at Journey time quickest route for your arrival time. Falmouth Heathrow Heathrow 4.5 hrs Booking a ticket in advance is usually cheaper, but check if you can use the Coach travel is usually cheaper than National Terminal train travel, but will take considerably Express 2/3 ticket on a later service if your arrival into the UK is delayed. longer. Please be aware that there Gatwick Heathrow 5.5 hrs may be a limit on the luggage you National Students living in Truro should leave can bring with you, so please check Express the train at Truro. Students living in before you book your ticket. Central Direct 5 hrs Glasney, The Sidings or other Penryn London accommodation should leave the Tickets will be cheaper if bought Megabus train at Penryn. There are three ahead of time. Please use the Bristol Bristol 2 hrs train stations in Falmouth (Penmere, following website to see coach Airport Coach Falmouth Town and Falmouth times, routes and to book tickets: National Station Docks), please take a look at a map nationalexpress.com or Express to decide which station is closest to megabus.co.uk. National Express your accommodation if you are living have currently suspended all coach Estimated coach costs if tickets in private accommodation. journeys. purchased on the day: Megabus stops directly on Penryn Heathrow to Exeter: £35 Journey Campus and in Falmouth (The Starting at Change at time Gatwick to Exeter: £53 Moor). National Express stops at Central London to Exeter: £24 Heathrow Reading 6.5 hrs Penryn Bridge and Falmouth town. and Students are advised not to get off Bristol Airport to Exeter: £15 Truro at Penryn Bridge, as there is no Independent Gatwick Reading 6.5 hrs taxi rank available here. Instead, and students should finish their journey travel to Cornwall Truro in Falmouth and either use the U1, campuses: Penryn Estimated ticket cost on the day U2 or U3 bus service to the Penryn starting at Heathrow £160 Campus, or taxis are readily available or Truro from The Moor to complete your The following information is for Estimated ticket cost on the day onward journey. students studying at our Penryn starting at Gatwick £150 Campus, near Falmouth, or for Starting at Change at Journey We recommend you book a taxi time students studying in Truro. Most to take you from the train station services will stop at Truro before Heathrow Plymouth, or 8 hrs to your accommodation if you have (National direct service going on to stop at Penryn or luggage to transport. Taxis usually Express) available Falmouth. wait outside Truro train station or Gatwick Heathrow 9 hrs Trains to Truro, Penryn the staff in the station can provide (National you with a taxi number. Students Express) and Falmouth arriving at Penryn or any Falmouth Central Direct 8 hrs All trains from Gatwick and train station should call +44 (0)1326 London Heathrow will require a number 373007 or +44 (0)1326 212141 to (Megabus) of changes before you reach book a taxi. campus. Be aware that not every Estimated ticket cost on the day: train station will have lifts to help Heathrow (National Express) £43 you move your luggage between platforms, and luggage storage areas Gatwick (National Express) £58 can be limited on trains. Use Central London (Megabus) £22

39 BACK TO CONTENTS Travelling to Exeter and Cornwall

Coach to Truro Estimated ticket cost on the day Arriving at a starting at Heathrow £43 Coach travel is usually cheaper than Channel port train travel, but will take considerably Estimated ticket cost on the day longer. Please be aware that there starting at Gatwick £58 If you are arriving at one of the may be a limit on the luggage you Channel ports, please check can bring with you, so please check By air (Newquay Airport) thetrainline.com for trains to before you book your ticket. Exeter St David’s or, if you are The closest airport to the Penryn studying at our Penryn Campus, to Tickets will be cheaper if bought Campus is Newquay. Several Penryn. (Please note: you may have ahead of time. Please see airlines operate flights from to change trains during your journey.) nationalexpress.com to book your European destinations to Newquay ticket, check coach routes and times. Airport. For more details see If you are bringing your car through a newquaycornwallairport.com Channel port or the Channel Tunnel, You are strongly recommended please check theaa.com/route- to complete your journey to your Please note that Newquay Airport planner/route for a route plan accommodation via taxi. Taxis are is approximately 40 km from and map. readily available in Truro city centre, Penryn. There are buses from or staff in the bus station can Newquay Airport to Truro. For Please be advised that parking on provide you with a number to call to public transport connections visit the campuses is extremely limited book one to complete your onward traveline.info and could involve a daily fee of £6 journey. if you are not eligible for a parking If you choose to get a taxi from permit. Please see fxplus.ac.uk/ Newquay Airport to the Penryn Journey our-services/travel-transport/ Starting at Change at time Campus (approximately £70 – parking-campus £80) you should book your taxi in Heathrow Plymouth, 8 hrs advance by telephoning +44 (0)1326 or direct 373007 or +44 (0)1326 212141. service available Gatwick Heathrow 9 hrs

40 BACK TO CONTENTS Your first week

41 BACK TO CONTENTS Your first week

Checklist Checklist The New For arrivals during Freshers’ For arrivals outside Students Guide: Week/January Orientation Freshers’ Week/January Orientation helping you Tell your family you have  through your arrived Present passport and visa, original qualifications at International Student first weeks at Find out about Global Chums Clearance in the Forum (Exeter) or Info mentor   at Penryn in the Peter Lanyon Building Exeter Research Freshers’ Week/ (Cornwall) After you have accepted your and International Welcome place at Exeter, check out Collect your Biometric Residents Permit Programme. Buy tickets for  the New Student’s Guide. any social events you want to (BRP)  attend. It’s designed to give you Receive your UniCard from the Student the information you need, Present passport and visa, Services Desk (SID), Forum (Exeter) or when you need it to help original qualifications at Info at Penryn, Peter Lanyon Building  International Student Clearance you transition into your new (Cornwall) online or in the Forum (Exeter)  life as an Exeter student. It or the Exchange Building at the will let you know up coming Penryn Campus (Cornwall) Activate IT account  deadlines, things to think about Collect your Biometric  and services to access. Residents Permit (BRP) Complete online registration  newstudentsguide. Receive/collect your UniCard exeter.ac.uk from the Student Services Centre, Forum (Exeter), or  Attend a Late Orientation meeting  the Exchange Building at the Penryn Campus Cornwall Arrange payment of tuition fees  Activate IT account  Arrange payment of accommodation  Complete online registration  fees

Arrange payment of tuition fees  Open a bank account 

Arrange payment of Register with doctor/health centre and accommodation fees  book any vaccinations 

Open a bank account  Register with Police if required by your visa  Register with doctor/health centre  Visit your College hub or Info Point 

Attend College Induction  Head to Guild Reception in Devonshire House (Exeter) or the Students’ Register for modules  Union at Penryn Campus to find out  more about societies, activities and Register with Police if required opportunities by your visa 

42 BACK TO CONTENTS Your first week Your first week

Freshers’ Week The International Welcome January Orientation Programme includes the following: 13 – 19 September 2021 10 January 2022 • Welcome Team to help you You will receive lots of information settle in This is a one day condensed version about Freshers’ Week in the Summer of Freshers’ Week particularly for pre-arrival emails. Make sure you • Airport collection service on students arriving for Semester 2. It’s read these carefully to help you plan selected days short so that you can get straight your week. Double check your spam into your studies. There are society • Official University Welcome email folder to ensure they haven’t and social activities during the gone there. • Living in the UK presentations: following week for you to try. We banking, healthcare, English culture also hold a pre-orientation event on Freshers’ Week is a great Friday 7 January 2022 (Streatham opportunity for all new students • Police Registration Campus) for students arriving early. to orientate themselves to the Read your pre-arrival emails in • Working in the UK presentation University of Exeter way of life. December for more information The week is packed with academic • Guided tours of campus and on January Orientation. induction and social activities for all Exeter or Falmouth students to join. These may be a exeter.ac.uk/ mix of in person events and online • Guided shopping trips into the internationalstudents/ depending on any restrictions in nearby area newstudents/whenyouarrive- place. The International Welcome exeter Programme sessions are specifically • Learning success in the UK for international students and presentation Global Chums provide practical information • English language support and help to start your life at the Mentor Scheme University of Exeter and settle you • Social events, day trips and Our successful Global Chums into your new home as well as social introductions to student societies Mentor Scheme has been in opportunities. You will be able to see operation for many years and is Details of the Freshers’ Week your Academic Induction meetings available for students arriving at International Programme will in your online timetable via iExeter Exeter and Cornwall in September be available at exeter.ac.uk/ prior to your arrival in the UK so do and January. The scheme gives you internationalstudents from July. remember to download iExeter to an opportunity to be matched Freshers’ Week social programme your smartphone. with a second or third year student will be available from mid August at to give advice on living in the UK and When you arrive in the UK you exeterguild.org/freshers2021 will receive a Welcome Pack of to help you during. You can ask your information when you collect your Your academic induction meetings mentor anything... what the social University accommodation keys. will be available to view in your scene is like or what it is like to study If you are not living in University timetable in iExeter and online from in the UK! Further information is accommodation, the pre-arrival early September. available from 1 July at emails will tell you how to collect exeter.ac.uk/globalchums your Welcome Pack.

43 BACK TO CONTENTS Student support and facilities

Student Services student letters for you from the University. Authorised by the University, answer your questions, Office of the Immigration Services Centre (SSC), and book specific appointments Commissioner (OISC) they are The Forum for the specialist services. You can qualified to provide the most current browse frequently asked questions immigration advice covering a range The Student Information Desk in the or access SID Online at exeter. of visa types. Forum is your first port of call for ac.uk/sid or contact the services There’s a range of ways to access all questions you may have regarding and the Student Information Desk their service as well as by email the vast array of Student Services advisors by phone at 0300 555 [email protected] offered by the University. Within the 0444 (UK) +441392 724724 SSC you will find: accommodation, (International). All discussions are in confidence and careers, chaplaincy, exams, fees no information is given to anyone Part of Student Immigration Services, and funding, graduation, health and without your consent. wellbeing, International Student International Student Support are See exeter.ac.uk/ Support Office, IT Helpdesk and dedicated to advising and supporting internationalstudents UniCard. They will be able to print all non-UK students across the

44 BACK TO CONTENTS Student support services in Exeter

INTO University of Exeter More information on Library Got a passion for playing music? provides English Language support, services, facilities and resources can The Guild also offers amazing preparatory courses for international be found at libguides.exeter. opportunities to get involved with, students looking to study at ac.uk/gettingstarted including state-of-the-art equipment undergraduate and postgraduate and facilities. The Music Membership levels as well as a range of classes, Students’ Guild gives you the chance to make workshops and tutorials for the most of music opportunities students who would like help and The Students’ Guild is the students’ here at Exeter. Find out more: support in studying English during union for everyone studying at the exeterguild.com/music their degree programme (the University of Exeter’s Streatham or Insessional Programme). See page St Luke’s campuses. Exeter Students’ The Students’ Guild Advice 33. For further information on INTO Guild exist to make your university Te a m offers free, independent programmes visit exeter.ac.uk/ experience as amazing as possible! and confidential information and international/into They are led by you and all other support on a range of issues Exeter students, with your student including housing, money, welfare You may have concerns about leaders representing your interests at and academic problems. The adjusting to a new learning the heart of everything we do. You Advice Team can also support environment and study techniques. are the Students’ Guild, so everything students bringing their families to Academic Skills Support team they do is for and with you. Exeter. For more information, visit offers support with academic skills exeterguild.com/advice development through lectures, Exeter Guild exist to give you the workshops and peer support best experience and opportunities Staying active and healthy is sessions, and online skills. possible and to help you to belong essential that’s why there are so here. Whether you’re on Streatham many ways for all students to engage Our Library service offers access or St Luke’s campus, you can join in sport and physical activity. The to an outstanding collection of societies, vote in elections, have your Athletic Union have 50 student-led online resources, such as e-books say on your experience, access their sports clubs which are open to and journals, research databases and support services and much more. all abilities and run lots of events digitised reading lists; all of which throughout the year. The sports are available to access 24/7, on and The Students’ Guild is a democratic facilities are superb including a 200 off campus. This is in addition to organisation, supporting students to station gym at the Sports Park with over 1.2 million books and journals make real change by representing a variety of competitively priced that are available in print from our you through the elected Full-Time memberships are available. libraries in Exeter and Cornwall. The Officers (who are part of a wider exeter.ac.uk/sport libraries provide a range of study Student Leadership Team), and Student Reps on every course. Your spaces to suit your needs, including Our student sport offer caters for all, Students’ Guild will help you to share quiet, silent, group and social learning from our performance programme your views and drive real change spaces. Other flexible study areas designed to support students to on both a local and national level. such as the Sanctuary and the compete at the highest level to our exeterguild.com/voice Loft (Streatham Campus) are also intramural sports programme which available. Useful online information The Guild also provides a wide range allows students to participate in is available in the Pre-arrival Library of opportunities to join societies, friendly sports competitions against Guide and Library Induction. If volunteer in the local community, other students and a great way you ever have questions, support is make new friends and develop your to stay active and make friends. available from the friendly Library skills. There are more than 260 exeter.ac.uk/sport Liaison Team. Access online support societies to choose from as well as anytime via our collection of student media (newspaper, radio LibGuides. and television), fundraising activities, and volunteering projects. exeterguild.com/activities

45 BACK TO CONTENTS Student supportsupport servicesservices inin Exeter Exeter

HOST UK arranges for Tel: +44 (0)1392 724000 for information, live chat, contact international students to spend a exeterguild.org/ details and support. exeter.ac.uk/ day, weekend or Christmas in a exeternightline residencelifeteam British home. You can visit a host in any part of the UK and experience The Wellbeing Services Team The Student Community more of the British culture and offer a range of support services Wardens can be contacted on: people. Further details are available and psychological therapies to help communitywardens@exeter. at hostuk.org students manage with their studies ac.uk to arrange friendly welcome when difficult times occur. The meetings at your premises. The The Student Health Centre, team is made up of mental health Wardens can talk through aspects located on Streatham Campus, practitioners and psychological of community life that you need help provides for the healthcare of therapists, all of whom can offer with – from explaining the rubbish students at the University. It is a support tailored to your individual and recycling rules, to finding out National Health Service facility and needs. The Wellbeing Services how you can get involved in local part of a large local medical practice. team can be found at Reed Mews events and activities. You will need to register on arrival Wellbeing Centre (opposite the at the University. Please visit Student Health Centre) and we offer Careerzone aims to help you exeter.ac.uk/shc support to students on both the develop the skills and knowledge to Streatham and St Luke’s campuses secure work or further study after AccessAbility Service and exeter.ac.uk/wellbeing you graduate. We can help you Mental Health Team offer find part-time work, vacation work support to students with a range of The University is an inclusive and volunteering opportunities, disabilities, specific learning difficulties community. Harassment, bullying, either to earn money whilst you (including dyslexia) and long term intimidation and discrimination will are studying or to gain experience health conditions. We can provide not be tolerated. If you experience of a future area of employment. advice, guidance, signposting to other or witness any of the above we We also provide support to find, services and face-to-face support encourage you to report it and get and apply for, graduate-level jobs with accessing learning and teaching the support you might need using and postgraduate study. There opportunities in preparation for our reporting tools: exeter.ac.uk/ is a comprehensive programme and during academic programmes. speakout of careers events available to Staff are qualified professionals and help enhance your personal can offer a range of experience and Living away from home in and professional skills, improve expertise. All enquiries are dealt with a new city (or country) can bring your job hunting techniques and confidentially and promptly enabling new challenges, so every student meet employers on campus. Our Exeter students to benefit from the living in our accommodation in professional careers staff also offer support we offer.exeter.ac.uk/ Exeter is assigned a Residence Life one-to-one appointments to guide wellbeing Mentor – a fellow student who has you towards making informed experience of university life. Your choices about your future career. Nightline is a confidential listening Mentor will visit regularly throughout and information service funded by your time in our accommodation The careers website exeter.ac.uk/ the Students’ Guild, run by student to answer questions, help with careers contains the information volunteers. They are available every any problems, promote RLT you need to make the most of day of term between 20:00 and organised events and keep you the opportunities available and 08:00. You can call, Skype, send up to date with what’s going on to be successful in whatever you them an Instant Message at exeter. around campus and in the city. You choose to do after graduating. We nightline.ac.uk/webim or text can speak to them confidentially also recommend that you take a 07786 209309 if you need someone about whatever’s on your mind. look at the international students’ to talk to or just fancy a chat. If you have an urgent worry the section with more specific detail Nightline also provides information, Residence Life Coordinators are on about working in the UK after your like the number for a takeaway or duty Monday–Friday to help and studies: exeter.ac.uk/careers/ for university services. support you. Please visit the website internationalstudents

46 BACK TO CONTENTS Student support services in Exeter

Our Estate Patrol Security Car parking To contact the Chaplains, find Te a m provides a security presence upcoming events or find links on campus 24 hours a day. Our Students who live in the city are to other faith and worldview uniformed staff are available to not entitled to bring their cars on communities in Exeter visit: provide advice and assistance, both the campus during weekdays from exeter.ac.uk/chaplaincy. day and night, to staff, students and 08:00 – 18:00. Car park C is for campus visitors. Fire alarms and visitors to the campus only, but The Chaplaincy can be contacted intruder alarms, together with the parking is available during evenings by email at chaplaincy@exeter. University’s extensive closed circuit and weekends. You are respectfully ac.uk or contact the Chaplaincy television system are monitored on reminded that if you drive a car on Coordinator on 07557 064976. site to facilitate a rapid response a road you must hold a valid driving when required. In an emergency licence and be covered by adequate Environmental you are advised to telephone insurance. sustainability at +44 (0)1392 722222 or for all non-emergency enquiries telephone Chaplaincy the University of +44 (0)1392 723999. The University of Exeter Chaplaincy Exeter l staff Residence Night Patro Team serves all members of the Environmental sustainability and work closely with the Night Estate University – students and staff from climate change are a major focus Patrol Security Team and Residence all faiths and worldviews and none. of Exeter’s research and teaching Patrollers from 21:15 to 04:00 activities and a key responsibility nightly and are on duty during The team is made up of 16 for all those at the University. term time (only). Their role focuses Chaplains from many different We seek to support students to on providing welfare support to religions and traditions: Buddhist, understand these issues better – and students in halls of residence as Baha’i, Christian, Muslim and Jewish to take action to respond to the well as ensuring safety and security Chaplains. As a Multifaith Chaplaincy Environment and Climate Emergency overnight. Team they are completely impartial, – through a range of projects. inclusive and non-judgemental We’ve joined up with Critical ARC to and are available to talk with you The University website exeter. bring you SafeZone – a free app confidentially at any time. ac.uk/sustainability contains based system for staff and students up-to-date information on what the that enhances your personal safety There are three Christian chapels University is doing and what you can and connects you directly to the at Exeter University. The Catholic do. University Estate Patrol team. It Chapel is currently closed but Mary provides a quick and easy way for Harris and St Luke’s Chapels are Visit the website today to find out users to alert the Estate Patrol team, open for private reflection or prayer. how and where to recycle, how if you ever need first-aid or urgent to travel more sustainably, how to For Muslim students there are prayer help when you’re on campus. The save energy, and opportunities to rooms available, which can be found application can be downloaded onto get involved with action across the in Reed Hall on Streatham Campus your mobile device or Windows PC University. and in the Staff House building on through the Play/App store. Look for the St Luke’s Campus. Please contact SafeZone published by CriticalArc us for our guide for Muslim students Pty Ltd. Go to safezoneapp.com in Exeter and Penryn. for further information and FAQs. The Chaplaincy Quiet Room on Streatham Campus can be used as a quiet space, bookable through the Chaplaincy Office.

47 BACK TO CONTENTS Student support services at Penryn Campus, Cornwall

Prior to arrival, students can contact Falmouth and The careers website exeter.ac.uk/ the Cornwall International Student careers contains the information Advisor on info.penryn@exeter. Exeter Students’ you need to make the most of the ac.uk for advice and guidance on Union (SU) opportunities available to you on a number of issues such as visa campus to develop your skills and applications, working during your There are a number of clubs and employability. studies, bringing your family to the societies in Cornwall including a UK, plus general information on living strong International Society, which Multi-Faith in Cornwall and the UK. provides a network of friends and support, and arrange outings and Chaplaincy Once you arrive in Cornwall the staff events for its members. Other in the Cornwall Education Services In Cornwall, a full-time Chaplain and societies include sporting, faith or Multi-Faith Team are available to care Team can provide advice and general interest. A list can be found guidance academic for any issues you for students and staff of any faith or on the web pages for SU (the no faith. encounter. You can visit us in person Student Union for students studying at the Penryn Info Point in the Peter in Cornwall). thesu.org.uk The Chaplain also acts as a link Lanyon building or via email info. with representatives of other Faith

[email protected] Career Zone communities. fxplus.ac.uk/ Student Services provide a range students/student-services/ The Career Zone aims to help you of specialist support services which multifaith-chaplaincy improve your chances of gaining includes Living Support, Counselling, a great job after you graduate. Chaplaincy Welfare and Accessibility International The service specialises in helping Services. They are located on the you find part-time work, vacation campus and can offer advice and Student Support work and volunteering, either to support, however large or small the In Cornwall you will have access to help you raise money whilst you problem. fxplus.ac.uk/students/ a dedicated International Student are studying or to complement a student-services Adviser who can provide help and future area of study or career. It also practical advice on a whole range ASK: Academic Skills are responsible supports you with searching and of issues, from immigration and visa for running workshops and providing applying for graduate-level jobs and queries prior to and during your one-to-one advice on topics placement opportunities. There are time in Cornwall. including study skills, essay writing, comprehensive training sessions and and English Language support. There events available to help you enhance Drop by the Penryn Info Point desk are also evening classes in modern your personal and professional skills, in the Peter Lanyon Building Monday foreign languages. ask.fxplus.ac.uk improve your job hunting skills and to Friday 09:00 – 17:00, or email meet employers on campus. [email protected] Professional careers staff will guide you towards making an informed choice of career or further study. If you already have an idea of what you’d like to do, they can offer specific information and advice for all areas and interests.

48 BACK TO CONTENTS Living in the UK

49 BACK TO CONTENTS Living in the UK and culture shock

Living in a new culture is exciting but a student drinking culture. Only drink are non-smoking. Make sure you take can also be challenging. Here is some to a level you are comfortable with notice of non-smoking zones in public basic advice about life in the UK. and not at all if you don’t want to. areas. If you are in the company of You should never feel pressurised others it is polite to ask if they mind • Although simple politeness is always into drinking. whether you smoke, especially at meal expected, British people are generally times. relaxed. They like to hear ‘please’ and • You may wish to tip. About 10 – ‘thank you’ repeatedly! People here 15% for a taxi or in a restaurant is are very friendly but can be reserved, the norm although check a tip has Toilets especially when talking to strangers. not already been added. British toilets are the flushing, pedestal You might also like to download type. Toilet paper is provided and • Men and women have equal rights the British Council’s ‘Creating should always be flushed away after in the UK. It is illegal to discriminate Confidence’ booklet. use. Separate facilities are usually against anyone according to race, available for disabled persons and for • It is not polite to be late in Britain. If gender, age, class, sexual orientation nappy/baby changing. you find you are going to be late or if or disability. you cannot keep an appointment try to contact the person you are going • British attitudes to sex and sexuality Electricity to meet beforehand. may be different from those in your own country. You are free to live British electricity works on 230 • If you are invited to someone’s home according to your own personal volts/50 cycles and most socket take for a meal it is polite to take a small standards, ethics and beliefs and not 13 amp square pin fused plugs. Make gift (for example, wine, chocolates or feel pressured to adopt those of any sure your electrical equipment can be flowers), or you could invite them to of your fellow students. used safely at this voltage. Adaptors your home in return. It is considered can be purchased in the campus shops, good manners to tell your hosts in or don’t forget to pack a few in your advance if you have special religious Climate and clothing luggage. or dietary requirements. See ‘What to pack’ section p.35. Drinking water • When you are in a bank, shop or waiting for a bus you are expected UK food All British tap water is safe to drink to queue; stand in line and wait your British people enjoy a great variety unless it is labelled ‘not for drinking’. turn. People can get very angry if you of food, including dishes from other Do not use water from the hot ‘jump the queue’. countries. Meals in the UK can seem water tap for making hot drinks. You heavy and often rely on meat, potatoes should instead boil a kettle or use a • If you do not drink alcohol, you may microwave. be worried if you are invited to go and vegetables. It is important to to a pub (public house or bar). Pubs maintain a good diet and not rely on are popular social meeting places and fast food. If you are unused to cooking, sell a range of soft drinks as well as take a look at studentcooking.tv alcohol. Both men and women are where there are many films of recipes welcome. There is no waiter service for you to try. and you pay for drinks at the bar when you order them. Smoking

• You may be surprised about the In 2007 England undertook a complete amount of alcohol some students smoking ban in public places. All consume. Unfortunately it is part of University residences and buildings

50 BACK TO CONTENTS Living in the UK and culture shock Living in the UK and culture shock

Driving in the UK Staying safe academic and social life may be quite different from what you expected. Very few students have cars, and Exeter and Cornwall are relatively You may have thought you knew a there is limited parking on campus. safe places but by taking on board lot about Britain before you came It is easy to move around Exeter, some simple crime prevention advice but now find it hard to settle. Cornwall and their surrounding you can help to prevent becoming a areas using public transport. Before victim of crime: This is a very normal experience and buying a car, please consider all the most international students find that costs involved – petrol, insurance • Register any valuable property at they soon become accustomed to and licence (both compulsory), immobilise.com free of charge. their surroundings. But sometimes MOT (certificate to prove your car ‘culture shock’ can feel like an • Keep your windows and doors emotional rollercoaster. is roadworthy), tax, repairs, etc. It is shut and locked when you leave your responsibility to research the your property. Tips to help with transition: driving laws in the UK and comply. If you are caught without a licence, • Don’t leave your valuables on view. • Remember that culture shock is a insurance, MOT and/or tax it can normal experience and you’re not affect your visa status and you will • If you have an alarm use it. alone. Talk to other international students who are probably feeling be strictly punished by the police. • Does your house look secure? If the same way. Please contact [email protected] the answer is no speak to your or [email protected] landlord. • Bring a few familiar items with if you are thinking of buying a car or you to make your room feel bringing one to campus. • Don’t make yourself an easy target more like home. – walk and travel in groups at night • Talk to people in your residence Bicycles and swap telephone numbers. and in your classes, even if you are nervous. Most people will be Cycling is a healthy, cheap and • Be aware of your surroundings friendly and you will feel more convenient way to travel to and • Stick to well-lit streets and avoid confident. from our campuses. You can buy shortcuts after dark. a low cost second-hand bike from • Get plenty of rest, eat well and exercise. a series of events organised by the • Use cash machines during the day Sustainability Team, who also sell or get cash-back in a supermarket. • Join student clubs and societies discounted cycle lights and locks. Never write down your PIN where you can enjoy socialising There are plenty of cycle parking number. with British and international facilities on the campuses, to lock students with the same interests. your bike and students can take • If you are concerned about a • If you are finding the transition advantage of free cycle safety situation or feel unsafe go into the particularly difficult talk to your checkups at monthly Dr Bike events. nearest shop and ask the assistant Personal Tutor, Residence Life A range of safe cycling information for help. Team, Chaplain, Wellbeing is available on the cycling web pages Services or ISSO. These people (exeter.ac.uk/sustainability/ Culture shock are trained listeners! travel/bike). Many international students Contact ISSO [email protected] experience culture shock when or [email protected] they arrive in the UK. The language, for an appointment and a chat. clothes, food and behaviour may seem strange compared to what you We are always willing to listen and are used to at home. The rules of help in any way we can.

51 BACK TO CONTENTS Maps

52 BACK TO CONTENTS RD NE TO DS A 18 GL RD&E (HEAVITREE)

RD&E (WONFORD)

C MapsO W

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7 STREATHAM CAMPUS N 7 A V L Y S

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N D D A A A N O RO MOUNT PLEASANT RD

O ION E R R UN T S H LE R A O F W A E O POLSLOE D PRINC BRIDGE St James’ Park POLSLOE PINHOE ROAD ST D A OLD TIVERTON ROAD Exeter VI DS James Owen Polsloe St Davids St Davids YORK RD BLACKBOY ROAD H Court Bridge I L L BLACKALL RD NEW N POLSLOE ROAD O COMMIN’S LADYSMITH R T H R O SIDWELL STREET QUEEN STREET A D LONGBROOK ST Exeter SWEETBRIER LANE IRON BRIDGEC Central HAMLIN LANE

A HEAVITREE ROAD Y A

HIGH STREET W D B N ST LUKE’S R E CAMPUS T S Rowancroft E

W SOUTH STREET

COLLEGE RD FORE STREET OKEHAMPTON ROAD MAGDALEN ROAD FORE STREET

MAGDALEN STREET

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WESTERN WAY A

O R Royal Devon WONFORD

ST LEONARD’S K BUTTS RD C and Exeter

QUAYSIDE H A O R L WONFORD ST

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PH W B I A N Y G S T TR O EET

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St Thomas T MATFORD LANE

ST THOMAS DRYDEN ROAD

TOPSHAM ROAD ALPHINGTON ROAD ALPHINGTON

Academic & Social Buildings

Residences

Parking

Bus stops

Railway line and station

A Exeter Phoenix

B Guildhall shopping centre

C Harlequins shopping centre D Princesshay shopping centre

The Streatham and St Luke’s campuses are located within a 15-minute walk of the city centre or a 5-minute bus journey.

53 BACK TO CONTENTS Streatham Campus

Exeter Community Garden

AREA E 88 91

Car Park C Visitors Only

89

92

90 STOCKER ROAD entrance vehicle access to Car Parks A, B, D, Business School and Innovation Centre

Safer walking route

Building work in progress

The department locations are correct as of March 2021. Devonshire House 2 6G Main Reception 6G RESIDENCES Digital Humanities Lab 90 7G Mary Harris Memorial Birks Grange Village 66 5B Estate Services Centre 89 6C Chapel 10 7F Bonhay House 53 11C Exeter Northcott Theatre 13 5F Newman 18 5F Clydesdale Court 64 5C Family Centre (Owlets) 59 8K Northcote House 12 6F Clydesdale Rise 65 4C Forum 3 6G Old Library 7 8G Cook Mews 69 4A Geoffrey Pope 20 5F Peter Chalk Centre 17 5F Duryard 72 2B Great Hall 1 6G Physics 21 4F East Park 91 4J Harrison 23 4H Queen’s 11 7F (opening in 2020 & 2021) STREATHAM CAMPUS Hatherly 6 7G Redcot 56 7D Garden Hill House 27 3J Henry Wellcome Reed Hall 14 6E Holland Hall 62 4D Building for Biocatalysis 19 5F Reed Mews Wellbeing Centre 15 5E Holland Hall Studios 62 4D ACADEMIC, ADMINISTRATION Hope Hall 41 7K Roborough 8 8F King Edward Court 68 5A AND SOCIAL BUILDINGS Innovation Centre 25 4I Russell Seal Fitness Centre 88 4E Lafrowda 43 7J Institute of Arab and Sir Christopher Ondaatje Lafrowda Cottage 44 8J Alexander 47 10E Islamic Studies 16 5E Devon Cricket Centre 77 3E Llewellyn Mews 70 4A Amory 29 5H INTO International Sir Henry Wellcome Lopes Hall 34 6K Bill Douglas Cinema Study Centre 83 6H Building for Mood Mardon Hall 58 5E Museum 7 8G Kay Building 24 4H Disorders Research 82 8F Moberly 71 3A Business School Kay House Duryard 85 1A Sports Park 60 4E Nash Grove 57 5D Building:One 84 6I Knightley 55 8E St David’s Retail Services 52 11B Northfield 75 9C Byrne House 37 7K 54 BACK TO CONTENTS Lafrowda House 33 6J Streatham Court 31 6H Pennsylvania Court 36 6L Catholic Chaplaincy 74 3A Laver 22 4G Streatham Farm 5 6H Ransom Pickard 35 6L Clayden 54 8D Lazenby 38 7L Student Health Centre 86 6E Rowe House 45 7J Clydesdale House 63 5D Library 4 6H Tennis Centre 61 4E Spreytonway 92 7K Cornwall House 32 6I Living Systems 87 5F Thornlea 48 10D St David’s 51 12B Cornwall House Washington Singer 9 8E St German’s 42 7K Swimming Pool 80 7I Xfi 30 5I Streatham Campus

Academic/social buildings Hatherly 6 7G Student Health 86 6E Biosciences Centre Alexander 47 10E Drama Institute of Arab and 16 5E Tennis Centre 61 4E Islamic Studies Amory 29 5H Arab and Islamic Studies Thornlea 48 10D Classics and Ancient History Drama Geography INTO International 83 5G History Study Centre University Reception 1 6G International Relations Laver 22 4G Washington Singer 9 8E Law Psychology Philosophy Archaeology Politics Library 4 6H Xfi 30 5I Sociology University of Exeter Theology Living Systems 87 5F Business School Bill Douglas Cinema 7 8G Mary Harris 10 7F Residences Museum Memorial Chapel Birks Grange Village 66 5B Business School 84 6I Newman 18 5F Bonhay House 53 11C Building:One Lecture Theatres University of Exeter Clydesdale Court 64 5C Business School Northcote House 12 6F Cook Mews 69 4A Catholic Chaplaincy 74 3A Old Library 7 8G Duryard 72 2B Research Commons Cornwall House 32 6I East Park 91 4J Music Peter Chalk Centre 17 5F (opening in 2021) Cornwall House 80 7I Physics 21 4F Holland Hall 62 4D Swimming Pool Physics King Edward Court 68 5A Radiography Devonshire House 2 6G Lafrowda 43 7J Students’ Guild Queen’s 11 7F Llewellyn Mews 70 4A Digital Humanities Lab 90 7G English Film Studies Lopes Hall 34 6K Exeter Northcott 13 5F Foreign Language Centre Mardon Hall 58 5E Theatre Modern Languages Moberly 71 3A Family Centre (Owlets) 59 8K Reed Hall 14 6E Nash Grove 57 5D Reed Mews 15 5E Forum 3 6G Northfield 75 9C Alumni Auditorium Wellbeing Centre Pennsylvania Court 36 6L Costa Coffee Roborough 8 8F Exploration Labs Drama Ransom Pickard 35 6L Forum Library Retail, Banking and Catering Services Russell Seal Fitness 88 4E Rowe House 45 7J Seminar Rooms Centre Spreytonway 92 7K Student Services Centre Students’ Guild Information Point Sir Christopher 77 3E St David’s 51 12B Ondaatje Devon St German’s 42 7K Geoffrey Pope 20 5F Cricket Centre Biosciences Sports Park 60 4E Great Hall 1 6G Streatham Court 31 6H Harrison 23 4H University of Exeter Computer Science Business School Engineering Accounting Mathematical Sciences Business and Management Economics

55 BACK TO CONTENTS St Luke’s and Penryn campuses

St Luke’s Campus RD&E Heavitree Streatham Campus, Academic/social buildings city centre, train stations and public car parks Baring Court 5 Children’s Health and Exercise Research Centre Graduate School of Education

Rowancroft Chapel 2 (more parking available) Cross Keys 3 Holnicote 4 To FalmouthTo Falmouth Support Services 16 Library 6 14 14 13 13 17 Medical School Building 8 12 12 North Cloisters 1 Graduate School of Education Richards 9 5 5 Sport and Health Sciences Smeall 10 Pedestrian and cyclePedestrian access and cycle access University of Exeter Medical School from Penryn andfrom Penryn Penryn Station and Penryn Station South Cloisters 11 4 4 Graduate School of Education RILD/RD&E Wonford Sports Centre 7 10 10 3 3 A39 A39 3 Academic,3 Administration Food and drink Info at St Luke’s & Social Buildings 2 2 Residence 6 Cycle parking6 Indoor swimming pool 1 1 Footpath Parking* Disabled ramp access 11 11 9 9 8 8Bus7 stops 7 Locked cycle parking Baby changing facilities Penryn Campus, Cornwall Steps Pool bicycles for staff to hire Students’ Guild 17 17 To Falmouth * Permit holders and visitors only Academic/social buildings 15 15 13 A39414 A394 16 16 12 The Heart 1 The Exchange 2 Treliever5 Treliever To PenrynTo Penryn Pedestrian and cycle access roundaboutroundabout Daphne du Maurier building 3

Station Station from Penryn and Penryn Station A3944 A394 Tremough House and The Annexe 4 10 3 3 A39 Sports Centre 5 2 6 1 Environment and Sustainability 11 9 8 7 17 Institute (ESI) 6 15 16 A394 TRELIEVER ROADTRELIEVER ROAD Science and Engineering Research ENTRANCEENTRANCE Treliever To Penryn roundabout TRELIEVER TRELIEVERROAD ROAD Station Support Facility (SERSF) 7 To Truro To TruroA394 Stella Turk building 8

TRELIEVER ROAD ENTRANCE Postroom, Security and TRELIEVER ROAD To Truro Information building 9 Peter Lanyon building 10 The department locations are correct as of March 2021. Reprographics 11 Academy of Music and Theatre

Info at Penryn Arts (AMATA) 12 Renewable Energy Engineering No entry Facility (REEF) 14 Info at PenrynInfo at Penryn Self-catered residences Glasney Student Village 6

No entry No entry The Penryn Campus is located within a 20-minute walk from Penryn or a 5-minute bus journey.

56 BACK TO CONTENTS Useful contacts

The University General information:  exeter.ac.uk  +44 (0)1392 661000 Emergency contact: Exeter (Estate Patrol Campus Security) +44 (0)1392 722222 Cornwall +44 (0)1326 255875 International Recruitment Team: exeter.ac.uk/international University accommodation:  exeter.ac.uk/accommodation +44 (0)1392 723999 Penryn Campus accommodation: fxplus.ac.uk/accommodation +44 (0)1326 253639 Academic Colleges: exeter.ac.uk/departments University virtual tours: exeter.ac.uk/virtualtours University of Exeter Students’ Guild [email protected] exeterguild.com

Visa and pre-arrival information Visa/entry to the UK: gov.uk/visas-immigration The British Council Worldwide: britishcouncil.org UK Council for International Student Affairs (UKCISA): ukcisa.org.uk

Travel London airports: airwise.com/airports/uk Train services: thetrainline.com National coach services: nationalexpress.com

Local information Exeter: exeter.gov.uk thisisexeter.co.uk Devon: visitdevon.co.uk Cornwall: cornwall.gov.uk visitcornwall.com Britain: visitbritain.com

exeter.ac.uk/internationalstudents 2021ESE003