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Project Portfolio Management Using Capability- Based Planning

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Project Portfolio Management Using Capability- Based Planning MASTER THESIS PROJECT PORTFOLIO MANAGEMENT USING CAPABILITY- BASED PLANNING Yuchen Wang S1518240 Master of Science in Business Information Technology University of Twente Enschede, The Netherland Graduation committee: Dr. Maria-Eugenia Iacob, University of Twente Dr. Ir. Marten. van Sinderen Dr. Dick Quartel Acknowledgement This report is the result of my final project in Business & IT MSc program at the University of Twente. I conducted this research as a graduate internship at BiZZdesign B.V. After an intensive period, today is the day to write this note of thanks as the finishing touch on my thesis. It has had a big impact on me to write this thesis. Now, I would like to reflect on the people who have supported and helped me throughout this period. Without them, this accomplishment would not be possible. Firstly, I would like to give my deepest gratitude to my supervisors from the University of Twente: Ms. Maria Iacob and Mr. Marten van Sinderen for their valuable guidance, pointing me to the right direction so that I can complete my thesis. I also want to sincerely thank Mr. Dick Quartel for all of the opportunities I was given to conduct my research, and for the freedom of choosing my research topic that provided an intense learning for me both in the scientific area and on a personal level. Besides, a special note of thanks is extended to Ms. Adina Aldea for her insightful comments on the thesis. Secondly, I would like to thank my friend Tania. We were not only able to support each other by deliberating over our problems and achievements, but also by talking about things other than just papers. Finally, I want to dedicate this thesis to my dearest parents and my boyfriend, Yi, for their constant encouragement when I encountered difficulties. Yuchen Wang 11/7/2016 Summary In today’s dynamic environment, organizations have to modify their strategy and deal with the ongoing project portfolios in a fast pace. By using the technique of Capability-based planning, organizations could figure out the capabilities with strategic importance and constitute the focal points of strategy transformation; identify the gap by assessing the current and target states of the capabilities; implement the strategy by closing the gap with corresponding working packages. Then, in order to ensure the strategy alignment of the project portfolios in a strategy shift, a complete method is designed based on the CBP with a start from the business strategy shift. The method goes through the determination of strategy capabilities shift and affected ongoing projects, and concludes by supporting the project selections and prioritizing. The new method consists of three phases that respectively address what is the organization current situation; which projects are impacted by the strategy shift; and how the projects could be arranged. Then present organization ArchiPharma case to demonstrate the method. The professionals have validated the important aspects of the work in the thesis. Contents Contents ................................................................................................................................................ I List of Tables .................................................................................................................................... IV List of Figures .................................................................................................................................. VI Chapter1: Introduction ............................................................................................................. 1 1.1 Problem Statements ...................................................................................................... 1 1.2 Research Objective......................................................................................................... 2 1.3 Research Question ......................................................................................................... 3 1.3.1 Main Research Question ..................................................................................... 3 1.3.2 Sub Research Question: ....................................................................................... 4 1.4 Research Scope ................................................................................................................ 4 1.5 Research Method ............................................................................................................ 4 1.5.1 Design Science Research Methodology ......................................................... 4 1.5.2 Literature Review .................................................................................................. 5 1.6 Research Structure ........................................................................................................ 6 Chapter2: Literature Review .................................................................................................. 7 2.1 Searching Strategy ......................................................................................................... 7 2.1.1 Searching Database ............................................................................................... 7 2.1.2 Inclusion and Exclusion Criteria ...................................................................... 7 2.1.3 Data Collection and Analysis ............................................................................. 8 2.1.4 Deviations ................................................................................................................. 8 2.2 Portfolio Management .................................................................................................. 9 2.2.1 Searching Process .................................................................................................. 9 2.2.2 Portfolio Management Definition ................................................................. 11 2.2.3 Project interdependencies .............................................................................. 13 2.2.4 PPM method .......................................................................................................... 15 2.2.4.1 Core Process Model in Portfolio Management (Padovani & Carvalho, 2016) ... 15 2.2.4.2 Project Portfolio selection process (Tavana, et al., 2015) .......................................... 18 2.3 CBP .................................................................................................................................... 20 2.3.1 Searching Process ............................................................................................... 20 2.3.2 Definitions ............................................................................................................. 21 2.3.3 CBP methodology with TOGAF and ArchiMate ....................................... 22 2.3.4 Relationships Between Capabilities ............................................................ 26 2.4 The IT4IT RA ................................................................................................................. 28 2.4.1 IT4IT RA Overview ............................................................................................. 28 2.5 The relationship between PM and CBP ............................................................... 30 Chapter3: Portfolio Management Method ...................................................................... 32 I 3.1 Overview ......................................................................................................................... 32 3.2 Phase A: Knowledge Mapping Phase ................................................................... 34 3.2.1 A1. Model the capability map and the strategy ....................................... 35 3.2.2 A2. Model the ongoing projects ..................................................................... 40 3.2.3 Recommendations .............................................................................................. 42 3.3 Phase B. Project Assessing ....................................................................................... 42 3.3.1 B1. Assess the ongoing projects .................................................................... 43 3.3.2 B2. Model possible solutions .......................................................................... 45 3.3.3 B3. Assess project strategy priority ............................................................. 48 3.3.4 Recommendations .............................................................................................. 53 3.4 Phase C. Portfolio Arranging ................................................................................... 54 3.4.1 C1. Build strategy implementation blueprint .......................................... 54 3.4.2 C2. Model the project dependencies ........................................................... 55 3.4.3 Recommendations .............................................................................................. 56 Chapter4: Case Study .............................................................................................................. 57 4.1 Introduction................................................................................................................... 57 4.1.1 Strategy Shift ........................................................................................................ 57 4.1.2 Ongoing Projects ................................................................................................. 58 4.2 Phase A: Knowledge Mapping
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