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CableFAX DailyTM Monday — June 10, 2013 What the Industry Reads First Volume 24 / No. 111 Veterans Wanted: Industry Stepping Up at Cable Show and Beyond The Cable Show is doing something a little different this year, with a “Hiring Our Heroes” job fair for military veterans on Tues. No stranger to the military, NCTA chief Michael Powell initiated the effort, noting that 1mln vets are expected to return to civilian life over the next 5 years. “Hiring our Heroes is a perfect match for the cable industry because our companies offer such a diverse range of careers that can be a fit for those leaving active service,” said Powell, himself a veteran. It’s not the first time cable has stepped up to meet a need. After Hurricane Katrina, the ’08 Cable Show became a vehicle for community service projects in New Orleans and fundraising for reconstruction. This year’s job fair, a partnership between NCTA, CTHRA and the US Chamber of Commerce Foundation’s “Hiring Our Heroes” initiative, is expected to attract several hundred attendees and more than 30 cable employers. It isn’t just lip service. Cable has a lot of jobs to fill. Time Warner Cable has some 400 positions available for vets, said Rahman Khan, dir of diversity recruitment strat- egy. Comcast, which targets 2K vet hires by ’15, will have “hundreds of openings” across multiple departments at both Comcast and NBCU available, according to William Baas, exec dir, talent acquisition. “We have veterans working from entry level to the C-Suite, and we recognize the value of hiring veteran candidates at all levels and positions,” he said. To participate, employers are asked to have at least 5 positions available (a minimum of 2 is required for small businesses). But Bryan Goettel, who is with the Chamber’s “Hiring Our Heroes” initiative, said the number of openings is less significant than HR managers’ recognition of veterans’ skills. Cable is unique for vet jobseekers because “military experiences in lead- ership training, problem solving, crisis management and team building are qualities that cable companies highly desire,” Goettel said. In addition to on-site interviews, the job fair will feature career coaching, educational session and resume workshops with cable HR manager/recruiter volunteers. Comcast Cable and CEO/pres Neil Smit, who served 5 years as a Navy SEAL, will speak at the fair’s opening ceremony and plans to meet with job applicants. Post-show, the hires will continue. Time Warner Cable will launch a dedicated vet employment web page and keep working with the Chamber and military recruiting agencies, Khan said. Baas noted that NBC News and the Chamber will launch a job and education resource portal later this year. The bottom line, according to Powell, is “we’ll always look for new ways to connect the cable industry and military veterans, whether it’s as big as Hiring our Heroes or other programs that make a difference.”

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CABLEFAX DAILY (ISSN 1069-6644) is published daily by Access Intelligence, LLC M www.cablefaxdaily.com M fax:301.738.8453 M Editor-in-Chief: Amy Maclean, 301.354.1760, [email protected] M Exec Editor: Michael Grebb, 323.380.6263, [email protected] M Editor: Joyce Wang, 301.354.1828, [email protected] M Community Editor: Kaylee Hultgren, 212.621.4200, [email protected] MAdvisor: Seth Arenstein MAssoc Publisher: Amy Abbey, 301.354.1629, [email protected] M Sales Mgr, Susan Kim, 301.354.2010, [email protected] MMarketing Dir: Laurie Hofmann, 301.354.1796, [email protected] M Prod:Joann Fato, [email protected] M Diane Schwartz, SVP Media Comms Group M Subs/Client Svcs: 301.354.2101 M Group Subs: Amy Russell, 301.354.1599, [email protected] Show Floor: Something is missing from the Cable Show exhibit floor this year...ABC-Disney/ESPN ’s big, honking booth (and the sports talent attached to it). The programmer opted for the first time not to have a booth, opting instead for an executive suite designed to look like a faux home. Last year, MTV Nets/BET Nets skipped the show floor all together, with Viacom saying it no longer saw the business benefit of a Cable Show booth. This year, Viacom will have an executive suite. “The National Cable show provides tremendous value as an industry gathering place. As in the past, Disney and ESPN will have a strong presence supporting both the show and our continued membership in NCTA,” Disney/ESPN said in a state- ment. Overall show attendance is tracking a bit ahead of last year in Boston (a large contingent from the Hill is expected). TiVo/Moto: TiVo shares closed down nearly 20% Fri after the vendor announced it had settled patent litigation with Google’s Motorola Mobility, Cisco and Time Warner Cable. Investors clearly think it could have gotten more. Google and Cisco will make a $490mln lump-sum payment in the settlement, with Cisco responsible for $294mln of that, according to an SEC filing. “Unlike prior similar agreements, the indicated terms seemed devoid of potentially lucrative licensing pacts, even as expected aggregate payment fell shy of our expectations, and shares are indicated in sharp pre-market retreat,” S&P noted, keeping a “hold” on TiVo. The settlement has TiVo entering into certain patent licensing agreements with Google, Cisco and Arris (Arris acquired Moto Mobility from Google earlier this year). It brings the total from awards and settlements related to the use of TiVo intellectual property to roughly $1.6bln. All pending litigation will be dismissed. TiVo will use the extra cash to expand its stock repurchase program for an additional 2 years until Aug 29, ’15. It also will up the size of its 10b5-1 trading plan significantly. The initiative means TiVo will have more than $160mln of unused stock repurchase authorization. As a result of the settlement, TiVo expects net income and adjust- ed EBITDA to benefit from lower litigation spending in the remainder of its fiscal year ending Jan 31, ’14 and beyond. Competition: Should cable be nervous? AT&T is saying it has had strong customer additions in 2Q, specifically with U-verse broadband and TV sub growth vs the year-ago quarter. No specifics yet. The telco reports July 23. AT&T is not changing its full-year 2013 guidance provided in Jan, which included full-year revenue growth exceeding 2%. In the Courts: While Time Warner Cable and the NCTA have flagged the DC Circuit’s ruling on the FCC’s Comcast- Tennis Channel order in their challenge of the FCC’s program carriage dispute resolution process (specifically its standstill provision), the FCC doesn’t see much overlap. “The panel’s opinion merely held that there was insufficient record evidence to justify the FCC’s ruling... [and] provides no support for petitioners’ claim in this case that the FCC’s program carriage rules are facially invalid,” FCC counsel James Carr wrote in a letter filed with the court Fri. As for TWC focusing on judge Brett Kavanaugh’s concurring opinion, the FCC counsel noted that no other judge joined him. While Kavanaugh asserted that 1st Amendment considerations bar the FCC from applying program carriage regs to cable ops without market power,

CableFAX DailyTM Monday, June 10, 2013 ● Page 4 the FCC said it only need show that vertically integrated ops remain dominant in some video distribution markets. At the Portals: The FCC released its most recent report on cable prices Fri. For the 12 months ending Jan 1, ’12, ex- panded basic cable prices rose 4.8% at a compound avg annual rate of 6.1% over the 17-year period (’95-’12). That compares to a 2.9% increase in general inflation as measured by the Consumer Price Index for the same 1-year period. However, the price per channel decreased 0.4% over the 12 months to 51 cents/channel. NCTA’s take: “With consumers watching more TV every year, the value of cable’s video service continues to be the best of any form of entertainment. At just 23 cents per viewing hour, cable provides an unmatched value when compared to other sources of entertainment.” OTT: Roku this summer will launch Redbox Instant, a newly launched video streaming jv by Verizon and Coinstar available on all Roku players. Subs will be able to access movies on Roku as well as buy and rent new releases on-demand. At the Show: DC isn’t Hollywood, but it’ll get a taste of it this week. Star power at the Cable Show starts with a key- note by Stephen Baldwin at the Christians in Communications complimentary breakfast Mon (7:30-9, East Salon, ABC). Don’t have time for a sit-down breakfast? Look for the Sprout-branded food truck that will distribute free coffee and pastries from 8-11am on the corner of K and 9th St (and again from 2-5pm). Here’s a tip: Don’t be late to Mon’s general session (10am start). We hear a fun surprise is planned... Plan on some celeb sightings on the exhibit floor, starting with Nellie Oleson from “Little House on the Prairie” (Alison Arngrim) at INSP’s booth from 11:30-1pm and again from 3-5pm on Mon. The “Duck Dynasty” gang (Phil, Miss Kay, Willie and Si) should be a huge draw at AETN’s booth (11:45-12:45 Mon). Bret Baier and Liz Claman will do meet and greets at Fox News/Fox Business’ booth. Also look for Claman to anchor live from the floor Tues, interviewing a slew of CEOs. AtHallmark Channels’ booth, meet Naomi Judd from 2-3:30pm. Swing back by Tues at 2pm to meet Ricky Schroder. Also on Tues, make sure to stop by the Turner booth for a souvenir photo for the kiddos. Cartoon Net will have Scooby, Bugs, Daffy and characters from “The Amazing World of Gumball” on hand. The stars will be out in full force at Tues’ Chairman’s Reception, which is rolling out the red carpet for Susan Lucci, Chris Matthews, Roland Martin, Andy Cohen, Schroder and others. Carriage: BYUtv inked a new HD/SD carriage deal with Bright House Networks, increasing carriage by 2mln HHs in AL, CA, FL, IN and MI. The deal puts the Brigham Young Univ net in more than 53mln HHs. Recently, its film “Silent Night” won a Gabriel Award from the Catholic Academy of Communication Professionals for “Best Entertainment.” Technology: Don’t know what RDK is? You’ll know by the time The Cable Show is over, with 20 license members of the Reference Design Kit community showing off what it means all over the place. There is even a self-guide RDK tour map at rdkcentral.com/cableshow/. RDK is a pre-integrated software bundle of “shared source” components that creates a common framework for what’s under the hood of set-top, gateway, and other IP-based devices. It significantly cuts down on the time to launch new hardware and software. -- Arris launched multiscreen packaging service AVP100 Adaptive Video Packager, which enables live-linear and on-demand packaging for adaptive bit rate video streams. The pre-integrated product will be part of the Arris end-to-end multiscreen system. -- Video delivery provider Azuki Systems launched a new MSO CableFAX DailyTM Monday, June 10, 2013 ● Page 5 service that seeks to quicken MSOs’ migration from QAM to IP video with edge-based adaptive bitrate unicasting. 5Qs with Eric Phillips, Discovery Comm’s President of Domestic Distribution: Is Discovery sticking with the plan of doing TV Everywhere deals as renewals come up, or are you working on some now? We’ve been in a lot of conversations around TV Everywhere. We’re still having them. We think we’re well positioned because we own our own content, and like every other deal, we just need to reach the kind of deal before we move forward. We’re always in conversations with distributors after deals are done about every issue. How are some of your newer networks doing distribution wise, such as the JVs? Hub is doing a really nice job in providing a great alternative for kids. It brings a lot of brands kids and parents really love. OWN has gotten a lot of momentum over the last year or so since Oprah has gotten involved herself as the CEO of the organization. It’s got a good depth of programming that is working, and Tyler Perry is coming on, and we’re real excited about that. Is growing OWN a priority, or are you looking at different things? It’s in 83.8mln homes. OWN has been one of the fastest growing networks this year. We’re optimistic that we’ll continue to grow the distribution base. The rancor over programming negotiations has been high as of late. What are you seeing—does there seem to be a different ten- sion in the market? I think Discovery has always tried to be a partner. It’s always been a spirited negotiation. Distributors do a really great job of pursuing the goals they need to pursue, but we do as well. At Discovery, we’ve always prided ourselves on trying to find value and reaching a fair exchange of value. I think that’s why you haven’t seen those sorts of things around Discovery. What are you hoping to get out of the Cable Show this year? I think it’s important it’s in Washington and that the decision makers in government get an up close and personal view of our industry. I used to work on Capitol Hill. Having people in town and face-to-face, there is no substitute for it. More of our team will be coming because it’s [so close to Discov- ery HQ]. We have a relatively small distribution team, so a lot of people come to all the shows. Ratings: TLC’s “Little Couple” saw its highest-rating ever (1.7) and 2nd highest delivery (2mln) on Tues. It’s on hiatus until Aug when it returns with its 100th ep. -- INSP renewed its agreement with Rentrak for its TV ratings service. INSP was Rentrak’s 1st national client. -- The CMT Music Awards scored 3.4mln total viewers Wed night, with an increase among women 18-49 (+3%). The live red carpet show saw double-digit gains, up 50% over the last year. Digitally, streaming on CMT.com of the show was up 101% YOY while mobile streaming was up 118% YOY. Programming: Hallmark Channel’s summer-time holiday movie programming block “Keepsake Christmas Week” returns July 7. Meanwhile, Hallmark Movie Channel will air its own summertime Christmas movie marathon dubbed “Gold Crown Week” on the same day. Summertime Christmas movie blocks are “a great vehicle for us to further drive awareness of our holiday programming,” said Crown Media CEO/pres Bill Abbott. -- Disney launched the Disney Channel Photo Finish app on iPad, iPhone and iPod touch, allowing users to personalize their own pic- tures with characters from “Phineas and Ferb,” “Gravity Falls,” “Shall It Up” and original movie “Teen Beach Movie.” On the Circuit: On June 20, NAMIC Mid-Atlantic will host an interactive technology showcase featuring a panel discussion with various industry experts. The event will be held at Discovery Comm’s Silver Spring hq. Contact: Pam Ford 202-222-2356 or RSVP at bit.ly/117vqBB. Business/Finance: Liberty Global completed its previously announced acquisition of Virgin Media in a stock and cash merger valued at approx $24bln. “Together we now provide over 47mln video, voice and broadband services to 25mln customers located principally in 12 European countries,” said Liberty Global pres/CEO Michael Fries. That’s more than Comcast’s 22.2mln at the end of 1Q. Tom Mockridge becomes CEO of Virgin Media. -- Smart home equipment vendor Entropic acquired Mobius Semiconductor for $13mln in cash plus employee-equity-based in- centives. The transaction is expected to enable Entropic to add advanced analog mix-signal solutions and strength- en its product lines serving cable and satellite, the company said. CableFAX DailyTM Monday, June 10, 2013 ● Page 6 CableFAX Week in Review

Company Ticker 06/07 1-Week YTD Company Ticker 06/07 1-Week YTD Close % Chg %Chg Close % Chg %Chg BROADCASTERS/DBS/MMDS MICROSOFT:...... MSFT...... 35.67...... 2.21%...... 33.55% DIRECTV:...... DTV...... 62.20...... 1.65%...... 24.00% RENTRAK:...... RENT...... 23.32...... 0.78%...... 19.65% DISH:...... DISH...... 39.14...... 1.56%...... 7.53% SEACHANGE:...... SEAC...... 10.95...... 1.77%...... 13.24% DISNEY:...... DIS...... 64.85...... 2.81%...... 30.25% SONY:...... SNE...... 19.56...... (2.93%)...... 74.64% GE:...... GE...... 23.86...... 2.32%...... 13.67% SPRINT NEXTEL:...... S...... 7.24...... (0.82%)...... 27.69% NEWS CORP:...... NWS...... 32.29...... 0.16%...... 23.06% TIVO:...... TIVO...... 11.10...... (14.22%)...... (9.83%) UNIVERSAL ELEC:...... UEIC...... 26.44...... (0.97%)...... 36.64% MSOS VONAGE:...... VG...... 2.85...... 4.01%...... 20.25% CABLEVISION:...... CVC...... 14.65...... (3.11%)...... (1.94%) YAHOO:...... YHOO...... 27.04...... 2.81%...... 35.88% CHARTER:...... CHTR...... 113.91...... 1.71%...... 49.41% COMCAST:...... CMCSA...... 41.18...... 2.54%...... 10.22% TELCOS COMCAST SPCL:...... CMCSK...... 39.60...... 1.98%...... 10.24% AT&T:...... T...... 35.45...... 1.31%...... 5.16% GCI:...... GNCMA...... 8.77...... (3.09%)...... (8.55%) VERIZON:...... VZ...... 50.24...... 3.63%...... 16.11% LIBERTY GLOBAL:...... LBTYA...... 76.24...... 3.45%...... 21.09% LIBERTY INT:...... LINTA...... 22.85...... 1.78%...... 16.11% MARKET INDICES SHAW COMM:...... SJR...... 22.23...... (0.31%)...... (3.26%) DOW:...... DJI...... 15248.12...... 0.88%...... 16.36% TIME WARNER CABLE:... TWC...... 94.93...... (0.61%)...... (2.33%) NASDAQ:...... IXIC...... 3468.21...... (0.33%)...... 14.45% VIRGIN MEDIA:...... VMED...... 51.00...... 2.70%...... 38.78% S&P 500:...... GSPC...... 1643.38...... 0.78%...... 15.23% WASH POST:...... WPO...... 462.49...... (1.01%)...... 26.64%

PROGRAMMING AMC NETWORKS:...... AMCX...... 65.38...... (0.79%)...... 32.08% CBS:...... CBS...... 48.03...... (2.97%)...... 26.23% CROWN:...... CRWN...... 2.00...... (0.5%)...... 8.11% DISCOVERY:...... DISCA...... 76.39...... (3.14%)...... 20.34% GRUPO TELEVISA:...... TV...... 24.06...... (7.75%)...... (9.48%) HSN:...... HSNI...... 56.60...... (0.51%)...... 2.76% INTERACTIVE CORP:...... IACI...... 49.94...... 3.01%...... 5.72% LIONSGATE:...... LGF...... 29.27...... 1.63%...... 78.48% SCRIPPS INT:...... SNI...... 66.80...... (0.83%)...... 15.33% STARZ:...... STRZA...... 22.87...... (0.91%)...... 0.00% TIME WARNER:...... TWX...... 58.77...... 0.69%...... 22.87% VALUEVISION:...... VVTV...... 4.89...... (3.17%)...... 171.67% VIACOM:...... VIA...... 68.46...... 2.03%...... 26.15% WWE:...... WWE...... 9.83...... 0.92%...... 24.59%

TECHNOLOGY ADDVANTAGE:...... AEY...... 2.22...... (2.2%)...... 11.56% ALCATEL LUCENT:...... ALU...... 1.84...... 9.52%...... 32.37% AMDOCS:...... DOX...... 36.13...... 1.20%...... 6.30% WINNERS & LOSERS AMPHENOL:...... APH...... 77.72...... (0.23%)...... 20.12% AOL:...... AOL...... 35.58...... 2.65%...... 20.16% THIS WEEK’S STOCK PRICE WINNERS APPLE:...... AAPL...... 441.81...... (1.76%)...... (16.98%) ARRIS GROUP:...... ARRS...... 14.73...... (2.64%)...... (1.41%) Company Close 1-Wk Ch AVID TECH:...... AVID...... 6.62...... 3.76%...... (12.66%) 1. ALCATEL LUCENT:...... 1.84...... 9.52% BLNDER TONGUE:...... BDR...... 1.03...... 8.42%...... (10.43%) 2. BLNDER TONGUE:...... 1.03...... 8.42% BROADCOM:...... BRCM...... 35.39...... (1.45%)...... 6.56% 3. JDSU:...... 14.65...... 7.56% CISCO:...... CSCO...... 24.49...... 1.58%...... 24.63% 4. HARMONIC:...... 6.35...... 4.10% CLEARWIRE:...... CLWR...... 4.40...... (1.79%)...... 52.25% 5. VONAGE:...... 2.85...... 4.01% CONCURRENT:...... CCUR...... 7.75...... 2.79%...... 35.02% CONVERGYS:...... CVG...... 17.89...... (1.54%)...... 9.02% THIS WEEK’S STOCK PRICE LOSERS CSG SYSTEMS:...... CSGS...... 20.98...... (3.01%)...... 15.40% Company Close 1-Wk Ch ECHOSTAR:...... SATS...... 40.35...... 1.61%...... 17.91% GOOGLE:...... GOOG...... 879.73...... 0.98%...... 24.36% 1. TIVO:...... 11.10...... (14.22%) HARMONIC:...... HLIT...... 6.35...... 4.10%...... 25.25% 2. GRUPO TELEVISA:...... 24.06...... (7.75%) INTEL:...... INTC...... 24.59...... 1.28%...... 19.25% 3. VALUEVISION:...... 4.89...... (3.17%) JDSU:...... JDSU...... 14.65...... 7.56%...... 8.52% 4. DISCOVERY:...... 76.39...... (3.14%) LEVEL 3:...... LVLT...... 21.57...... 0.65%...... (6.66%) 5. CABLEVISION:...... 14.65...... (3.11%)

June 2013 Above It All 3

> A very fine (and fun) read for anyone in or around the cable tv biz! Editor’s Note 4 > The One Hundred 6

cablefaxmag.com >

The Top Regional Players 28 If you want to know who's who in cable and what makes them tick, check out this year's edition of the CableFAX 100 Magazine. It's such a great read and for those new to the industry or a veteran, there is much to learn from the sketches of really cool people and how they all fit together in our wonderful cable community. CABLE’S TOP POWER Indeed a fun read. PLAYERS

HIGH FLYERS TOP 10 THE LEADERS THE REGIONALS Above It All p3 The Elite p6 Rest of The Best p14 Operational Gurus p28 Make sure to look for it and get your own copy at The NCTA Cable Show publication bins.

01_CFAX100_2013_Cover;8.indd 1 5/30/13 11:21:51 AM CableFAX DailyTM Monday, June 10, 2013 ● Page 7 GUEST COLUMNIST The Platform of Possibility ties created by our broadband networks are limitless. By Michael Powell We’ve already seen how the Internet can transform industry, enhance education and build community. Tele- Stately monuments. Columned marble buildings. medicince and health care are poised for the next big Beautiful museums. Not necessarily things that scream breakthrough. “technology” or “innovation.” So why have The Cable Show here in DC? When it comes to TV, the Internet is a natural sibling that is feeding the consumer appetite for more Our nation’s capital isn’t just a symbol of free- content on any device, no matter where you dom and democracy, it’s our nation’s political are, at any time of the day. Cable has always nucleus where innovation often comes in the been a disruptive force in the TV landscape, form of ideas that are considered, debated and and we’re not sitting still watching others re- decided. And it’s the place where we want to tell imagine it. the story of how cable is contributing to Ameri- ca’s success. Cable’s platform of possibility means that our Michael Powell services and connectivity can be found far from The Cable Show last came to DC in 2009. the home. Massive Wi-Fi networks—150,000 so That’s only four years ago, but in a fast-moving far in the US—have been activated in big cities and small industry, it seems like a decade ago. Just four years towns, whether in Stamford, CT, or Shepherdstown,WV. ago, we weren’t using the WatchESPN app on our And if you haven’t yet used one of the cable Wi-Fi iPad to catch a live soccer match from England, hotspots, be sure to take advantage of them here in DC. speeding along on our 50mbps Internet connection, or programming a DVR from an iPhone. And I don’t think Cable’s platform of possibility is one that has come with many of us were tweeting during the season premiere significant risk and even more significant investment. of “Mad Men.” Cable operators have invested $200 billion since 1996 and continue to inject about $13 million per year. While these advancements in technology and the progress of our industry has been impressive, the future is All of this investment makes the cable industry one of even more exciting. The Cable Show will demonstrate America’s economic heroes. This is an industry that the innovation and the forward focused approach of has grown during the recent recession and directly em- the industry. This is an industry focused on the future, ploys 435,000 people. While many of the much-touted working hard to create a great consumer experience at Internet companies sit on stockpiles of cash, cable an unmatched value. invests in networks and communities. This week, throughout the Washington Convention The Cable Show is our time to shine. It’s our time to Center, you will see the future of TV, home entertain- tell the story of how we provide American consum- ment and broadband connectivity. You will see how ers with great services that enhance and entertain. cable has wired the US with a robust and open broad- We are cable. We hold our heads high as we innovate band network available to 93 percent of our citizens. and develop new products to meet the demand of the You will see how cable is providing America with the American consumer. platform of possibility. (Powell is president and CEO of the NCTA. He was Why a platform of possibility? Because the opportuni- FCC chmn from 2001-2005).

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MEET AMERICAN BASEBALL LEGEND BOBBY VALENTINE AT OUR NCTA BOOTH #1742 2-4PM MONDAY, JUNE 10TH Copyright 2013 ONE Media Corp Inc. CableFAX DailyTM Monday, June 10, 2013 ● Page 8 GUEST COLUMNIST You’ve Come Along Way, Cable our customers. Whether it’s residents who count on voice, By Mark Dzuban video and data services for information and communication in times of crisis, or businesses who measure inter- Is there a better barometer of our industry than our trade ruptions in service in terms of opportunities and dollars shows? Every time I walk the floor of The Cable Show or lost, we have an obligation to meet the high standards of one of the CableLabs educational events or even our own reliability our public has come to expect. SCTE Cable-Tec Expo, I get a clear bead on where our industry is and where it’s going. The industry already is addressing the need for energy management that will enable the unencumbered With another Cable Show upon us, I can’t help growth of new services. What’s important now thinking about how the show and the industry’s is to take the discussion to the next level and to evolution have gone hand in hand. In the ’80s, develop strategies and policies that will keep our when video was cable’s bread-and-butter product, networks running even in the worst of times. programming networks held sway with vast exhibits and a cast of high-profile entertainment names. At SCTE, we’re studying opportunities to provide levels of hardness and resiliency that will help our In the years since, the show floor has reflected the Mark Dzuban industry’s transformation into a provider of essen- networks set new standards for service reliability. tial telecommunications services. From backup powering to contingency plans to mobilize workers to alternative powering initiatives, we’re working to We’ve come a long way from the days when what are now help the industry fulfill its obligations to its customers. called “advanced services” seemed to be more rainbow than pot of gold. This year’s Cable Show is a smorgas- As we gather for another Cable Show, it’s clear that as much bord of content that is intended to continue our march into as our businesses have changed, the core objectives re- mission-critical services for residences and businesses. main the same. Just as we brought the miracle of television From the innovation of the Spring Technical Forum to to the unserved in the early days of cable and just as we the vision of Imagine Park, the smartest of our technical brought new exclusive programming to millions of homes in experts will be offering new ways for our industry to enable the ’80s, our mission is still to deliver the innovative products the services that make us indispensible to our customers. and services that enrich the lives of consumers. Our collective role as a communications hub is big and This week, I’ll be looking forward to meeting friends, vis- getting bigger. Broadband usage continues to grow. We’re iting exhibits and attending sessions. I’ll marvel at how expanding our efforts to become a ubiquitous competitor far we have come in a few short decades. And I’ll leave in the area of business services. And we’re adding new with a clear picture of what’s ahead for our industry and how SCTE can help it get there. services—security and home monitoring spring to mind— that will drive increased traffic over our networks. (Dzuban is president and CEO of SCTE). 7.5” trim More than ever, our networks are becoming necessary for

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CableFAX DailyTM Monday, June 10, 2013 ● Page 10 GUEST COLUMNIST Cable Helps Women higher staff morale, lower employee turnover (Catalyst) and greater profitability (Pepperdine University). Make a Difference One of the ways we deliver on our mission is through By Maria E. Brennan WICT’s PAR Initiative. We commission research and Because women make up half the population—or, to measure what cable companies are doing (or should borrow a more eloquent phrase—because women hold be doing) to benchmark and map gender diversity up half the sky, we at WICT believe women are the solutions. We also measure ourselves against other key to improving just about anything. This is a industries to forecast how we can better adapt sentiment that is also embraced by the larger and lead the way, because all the good inten- cable community. Cable companies are among tions in the world mean little without demon- the country’s most exemplary corporate citi- strable progress. zens. What other industry puts so much effort We look forward to sharing the results of this into raising awareness on issues that affect, year’s PAR Survey during Cable Diversity enrich and inform our lives? So it’s no surprise Week this fall, in tandem with our survey part- that cable spearheads countless public service Maria Brennan ners at NAMIC. However, just as PAR charts initiatives that positively impact women. how our industry measures up internally, it is During this year’s WICT Signature Luncheon, also important to recognize what our indus- we will present the Signature Spirit Accolades to those try is doing right externally. So in the interim, we are who have created the best public service programs in extraordinarily proud to tip our hats and celebrate what support of women. We will proudly honor initiatives that the industry is doing to empower women to make a dif- address a wide range of powerful social issues. Be it ference in and around their communities. In doing so, providing affordable Internet to low-income households, we all benefit; not just as an industry but as a country. encouraging women to become more active in poli- And that, quite simply, is worthy of celebration. tics, steering young girls toward STEM careers, deter- ring workplace discrimination, or promoting women in 2013 WICT Signature sports through mentoring—the list of worthy endeavors is laudable. Spirit Accolade Honorees: WICT’s mission is to create women leaders who trans- Comcast’s Internet Essentials; Lifetime’s Your Life. form the cable industry. Since women comprise half Your Time. Your Vote.; Time Warner Cable’s Connect the US workforce, supporting women isn’t just the a Million Minds; USA Network’s Characters Unite; right thing to do; it is the smart thing to do. The body and the U.S. Department of State and espnW’s of evidence couldn’t be clearer. Companies with bet- Global Sports Mentoring Program. ter gender diversity are better companies. They enjoy

Sponsorship Opportunities: Amy Abbey at [email protected] Entry Questions: Mary Lou French at 301.354.1851 or [email protected]

From the most outstanding cable programs to the best surprise ending, the annual CableFAX Program Awards honor the best in cable programming, content and people. This unique awards program from the industry’s most DEADLINE trusted brand, CableFAX, raises the bar on what’s good on and about cable. June 21, 2013 Now’s your chance to win a CableFAX Program Award and get recognized for bringing value to your viewers. ENTER TODAY AT It’s simple to compete, as your content and people speak for themselves. But CableFAXProgramAwards.com you have to enter to be considered, so don’t let your competitors steal the show. We’ll be honoring the winners and honorable mentions in September.

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21845 CFAX Program Awards Super Strip.indd 1 4/3/13 2:27 PM THE C-SPAN BUS BY THE NUMBERS

Miles traveled by the C-SPAN Buses since 1993: 1,020,271 Miles from the Earth to the moon: 238,857 Number of trips the Bus has made to the moon: 0…so far Total number of visitors on the C-SPAN Buses since the launch in 1993: 1.3 million Number of elected officials who have visited the C-SPAN Buses over 20 years: 5,117 Number of members who have served in the U.S. House of Representatives since 1993: 1,094 Number of students who visited the Bus last year: 21, 823 Number of students enrolled in D.C. public high schools for this year: 10,913 Number of teachers who have visited the Buses since 1993: 30,405 Number of social studies teachers in the U.S.: 135, 273 Number of buses currently in the Greyhound fleet: 1,775 Number of buses that have made up the C-SPAN fleet: 3 Number of bus drivers in the U.S.: 647,200 Number of full-time C-SPAN Bus drivers over 20 years: 4 Number of channels on a CB radio: 40 Most commonly heard thing on the C-SPAN CB: “Is the president on that Bus?” Music that a school bus driver can’t get out of their head: “The Wheels on the Bus” Music that the C-SPAN driver can’t get out of his head: Chopin’s “Nocturne No. 2 in E-flat” from a Senate quorum call Number of people per day who receive speeding tickets: 93,000 Number of speeding tickets given to the C-SPAN Buses over 20 years: 0 Number of days the Rolling Stones have been on tour since 1993: 565 Number of days the C-SPAN Buses have been on tour since 1993: 10,280 Number of presidents in U.S. history: 43 Number of presidents who have been on board the C-SPAN Buses: 2 Presidential candidates in the 2012 election: 13 Presidential candidates who visited the C-SPAN Campaign 2012 Bus: 4 Number of times the Bus has visited Hawaii: 1 Number of times a C-SPAN representative has volunteered to take the Bus to Hawaii: …Let’s just say “A lot” Number of Bus events over 20 years: 6,461 Number of Bus events where the “Created by Cable” message was promoted: 6,461

CREATED BY CABLE c-span.org/community

CableFaxBBNmbrs.indd 1 6/6/13 12:14 PM CableFAX DailyTM Monday, June 10, 2013 ● Page 12 GUEST COLUMNIST In Shifting Media World, programs that expand markets and redefine boundaries Collaboration (Still) Rules for all participants. One example among many is CTAM’s work with a broad By Char Beales community of cable providers, television networks, mov- It’s a very different world today than it was in 1976, when ie studios and allied partners to build awareness and us- the late great visionary Greg Liptak and a small group of age of the On Demand category. If you’ve watched the very thoughtful people in cable established a vision for metrics lately, you’ve seen a tremendous surge the industry-backed marketing organization that of growth in cable On Demand across the indus- would become CTAM. try, benefitting everyone involved. This is hardly In fact, it’s a very different world today than it was an accident. Diligently, strategically and with even one year ago. Customer expectations aren’t tremendous purpose, CTAM has worked publicly just higher: they’re off the charts. With the prolifer- and behind-the-scenes to give one of cable’s ation of devices, more choice and a growing ap- greatest video platforms deserved exposure in petite for when-I-want-it content, today’s environ- Char Beales the consumer domain. ment is more demanding, more unforgiving—and There are many more examples. One of the richer with opportunity than ever. most powerful retention tools in our industry is the As it should be. The central proposition of digital media is CTAM-orchestrated CableMover program, which en- to transfer influence from providers to consumers, while courages millions of movers to preserve cable service replacing scarcity with plenitude. It’s a consumer’s dream: as they transition from one location to another. On the choice flourishes, competition is everywhere, and technol- business services front, one of cable’s growing sources ogy is not only empowering but irresistibly personal. of leads is the network of independent selling agents, It’s in this environment that cable companies and content who help business customers identify best-in-class providers are working to devise partnerships that deliver providers—like cable. There’s a reason our profile is on the digital media promise. Old models are challenged, rising in that community, and it’s called CTAM. And if new ways to approach the marketplace are crafted, and you think we’ve done good work in these arenas, wait fresh ideas for delighting customers are brought to market. until you see what’s coming next from CTAM in the “TV Everywhere” category. A critical instigator and positive force for business success in this new era is CTAM. All of these efforts reflect a renewed resolve by CTAM to involve itself in real-world, market-boosting initiatives In the same way that CTAM originally gave voice to a that make an identifiable, metrics-proven contribution to fragmented cable industry, the organization is contribut- our member companies’ business results. ing to business growth by fostering creative collaboration among multiple partners, who sometimes have different Bringing cable together to create opportunity and solve views of where the world is headed and how to get there. problems—to help our industry be better together than Through efforts that build on common interests, CTAM we would be individually—was the rallying cry when has advanced beneficial partnerships in ways that move CTAM was formed. It still is today. And it’s working beau- the needle forward on profitability and brand percep- tifully for the benefit of all. tions. In an exciting, sometimes confusing time when old (Beales is president and CEO of CTAM). models are eroding, CTAM has identified and executed STAY AT THE TOP OF YOUR GAME. Get the cable industry’s must-read, daily insider summary Get a FREE of all that is important, including programming, operations, 3-WEEK TRIAL to ratings, people, regulations, ﬁnancial, and more… Go to: www.cablefax.com/cfax 21744 CableFAX DailyTM Monday, June 10, 2013 ● Page 13 GUEST COLUMNIST HR: Strategically Leveraging CFO needs to be sure that A/P and A/R operates effec- Our Industry’s Human Capital tively and compliantly. But the best CFOs go beyond basic accounting—they create value by harnessing and deploy- By Christopher Powell ing their capital to drive the organization forward. Should Among all industries in the country, few if any are chang- companies expect any less from HR? ing as rapidly as media and telecommunications. New On top of it all, the world in which our companies oper- competitors, new technologies and changing customer ate is constantly changing. Ten years ago, no expectations are combining to drive forward new one was using LinkedIn as a recruiting tool, business models, strategies and even whole new social media policies weren’t in any employee markets. The most successful organizations realize handbooks and compliance with the Affordable that getting the best talent to fit their future is the key Care Act wasn’t on anyone’s to do list. In all of to success. Their employees dream up innovative these cases, HR has been on the frontline, guid- programming, conceptualize branding that breaks ing companies through unknown territories. through the clutter, and devise creative solutions to operational challenges. Our people and their collec- Chris Powell There is no doubt that the impact of HR is far tive knowledge, skills and imagination can be called reaching. At the same time, the stakes are high. many things, but “human capital” seems to capture it. No In CTHRA’s 2012 Human Capital Metrics Survey, pro- different than financial capital, it is the long-term freedom to grammers reported an average of $1,149,600 in Reve- act knowing that you have the resources to deliver. nue Per Employee (RPE) and MSOs reported $605,078 As the emphasis on talent as a competitive advantage in RPE. The cost of losing talent to the competition can has intensified, the field of human resources has be- be disastrous to the bottom line when you consider come exponentially sophisticated and critical to a com- RPE and average cost-per-hire (CPH) which CTHRA pany’s success. Identifying an ideal candidate for each research determined is $4,055. Employee misconduct or role requires hyper-vigilant recruiting efforts. Attracting an internal investigation gone wrong can be in the head- the best talent requires a comparative assessment of lines for weeks and lead to multimillion-dollar lawsuits. what other companies are offering in terms of pay, ben- How do HR professionals deal with the wide scope and efits and perks. Retaining employees requires thoughtful magnitude of their responsibilities? They analyze data, and effective engagement efforts. On top of all of that, calculate risks, measure ROI and seek out best practices. we must remember that our workforce encompasses They also leverage technologies and develop innova- everyone from baby boomers to millennials, so a benefit tive, forward-thinking strategies to manage the immense that is highly appealing to one generational group may changes that all of our companies continue to face. CTHRA be virtually meaningless to another. One size does not is proud to support our members in their efforts by providing fit all in an industry that accounts for more than 2 million industry-specific benchmarks and a conduit for communica- jobs, and it’s HR’s job to find the right balance. tion and knowledge-sharing, and we applaud the HR pro- From disaster planning and cultivating a company’s culture fessionals who work strategically to support the millions of to managing everyone from virtual employees to global employees who are truly our industry’s most valuable asset. offices, HR is a leading force. Inclusivity initiatives, well- (Powell is president of the Cable and Telecommunica- ness programs and diversity outreach are part of HR, too. tions Human Resources Association (CTHRA) and evp, To carry the analogy to finance a bit further—even the best HR for Scripps Nets Interactive).

June 24, 2013 | Awards Breakfast | 8:30 – 10:30 am | Grand Hyatt in NYC

Join CableFAX for the FAXIES Awards and Sales Executives of the Year event as we salute the industry’s top PR, communication and sales initiatives. Register today at www.cablefax.com/events.

Sponsorships: Amy Abbey, [email protected], (301) 354-1629 & Registration Questions: Saun Sayamongkhun, [email protected], (301) 354-1694

22125 Leverage the Power of a Brand That Has Stood for Quality and Family for Over 100 Years

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