T o b e a ‘ Good Company ’ To be a ‘Good Company’ Published In: September 2013 Published By: Global Human Resources Group, International Business Development Dept. Tokio Marine Holdings, Inc. Contact Person: Kaz Okamoto ([email protected]) Naho Imai ([email protected]) It has been over 130 years since the foundation of the Tokio Marine Group in 1879 as the first insurance Table of Contents company in Japan. From the time we started, global business has been integral to our operations and we currently have a presence in 37 countries and regions with operations in 456 cities. Through this network we provide safety and security to our customers throughout the world. 3 Currently there are approximately 40,000 employees Message from the President & CEO around the world, working to shape and grow the group. They represent a rich and diverse range of cultures, countries and backgrounds. To be able to leverage fully 5 the strengths of such diversity it is essential that we are all The History of the Tokio Marine Group working towards a single and shared vision. As the Tokio Marine Group we are committed always to 7 operating "for the benefit of customers, business partners and society". It is this very dedication that will ensure that Global Expansion in Recent Years customers will continue to choose our services and allow us to continue to grow in the next 50 or 100 years. This is only possible through the efforts of all employees to build 9 a Good Company. Worldwide Network This publication was prepared to be a guide that will help to lead the way as a Good Company. 11 What is a Good Company? 15 Look Beyond Profit Empower Our People Deliver On Commitments 01 02 Message from the Preside nt & CEO Tsuyoshi Nagano President & Chief Executive Officer Ian Tadaharu Takaaki Tsuyoshi Kunihiko Ichiro Brimecome Uehara Tamai Nagano Fujii Ishii Executive Officer Managing Executive President & Managing Managing Executive Officer Vice President Chief Executive Officer Executive Officer Executive Officer Dear All, Thanks to everyone’s efforts both now and Company, identify with the concept, and have an of our work? What do we exist for? What type of throughout our history, Tokio Marine Group has ongoing dialogue about its meaning. I would like relationships we should have with our customers, become a global company with a world wide to build a corporate culture that is based around with society and with our colleagues? network that is rich in diverse and talented people. the pursuit of Good Company, both through I would like to invite you all to take the time to To leverage the strength of this diversity, I believe internal reflection and our actions. Becoming a read this booklet and consider deeply about Good it is necessary for us to have a shared vision, that Good Company will be something continuous, Company. Then discuss with your colleagues, reveals what we want to be and binds us together something that is embedded within the group share your ideas. I promise to give my full support as a Global Insurance Group. regardless of changes in people or changes to all of you to realize our shared vision. For Tokio Marine Group that vision is “Good through time. I would like to create a corporate Let’s continue to build a Good Company together. Company.” I would like to work together with culture with all of you where we are always trying all of you, from around the world, to make ours a to realize the vision of Good Company. Good Company. Tsuyoshi 'Nick' Nagano In order to make this a reality, initially, we must We should all think about what Good Company President & CEO, all deeply understand what we mean by Good means to us. What is the purpose and significance Tokio Marine Holdings 03 Message from the President & CEO Message from the President & CEO 04 The History of the Tokio Marine Group Looking back on the history of the Tokio Marine Group, we can see that within a free and open corporate culture, our predecessors embraced a global perspective and challenging spirit as they pushed onward to benefit society and its people. In this section, we will take a look at an overview of our history from inception to our recent global expansion efforts, as we unravel the strands that form the DNA of the Tokio Marine Group. Shareholder's Meeting in April 1906 The First and Leading Since then, Tokio Marine has Becoming Global companies, Tokio Marine actively The Enduring Values and Insurance Company in continued to lead the insurance increased its share of non-Japanese Vision of Tokio Marine Japan; Tokio Marine industry for over 130 years. During In the year of its inception, Tokio business. This was achieved post-war reconstruction and rapid Marine established an agent network both through organic growth by Our corporate values are embodied In 1879 Eichii Shibusawa, a pivotal economic growth, Tokio Marine through Asia in Shanghai, Hong expanding local business and also in “What We Value” and these through a series of mergers and figure in Japanese economic history, played a crucial role by providing Tokio Marine Nichido Building circa 1900 Kong and Busan. The following represent a culmination of everything saw the establishment of a full- social infrastructure and a safety net. year the company further expanded acquisitions of leading insurance we have learnt and stood for through scale insurance company as being As society, corporate and individual the agent network to Paris, London companies. our 130 year history. These values essential “for the future of Japan and needs evolved, we helped people and New York. So from the very then form the basis of the vision its economy”. Then Yataro Iwasaki, face their risks and pioneered the beginning the company has been With this continuous focus on of Tokio Marine Group which are founder of Mitsubishi, and some fellow development and underwriting of operating on a global basis with a supporting all of our clients from the brought together in Good Company. financiers joined together to found automobile, property & casualty and major focus on supporting Japanese beginning wherever they are from These values and vision are timeless ‘Tokio Marine Insurance Company’ life insurance. companies as they looked to expand and wherever they are going, we and the cornerstone of our global and it became the first fully-fledged overseas. From around 2000, in hope to become global. insurance business in the past, joint stock company in Japan. Present Tokio Marine Nichido Building addition to supporting Japanese present and the future. 2011 The Great East Japan Earthquake 1923 1950's~1970's The Great Kanto Earthquake Japan’s rapid economic Thailand’s Great Flood growth period 1914 1924 1996 2002 Commences sales of Starts uniform goodwill payments for Enters the life insurance Establishes auto insurance. the Great Kanto Earthquake covered business Millea entirely by own fund. Holdings (present Tokio 1880 Marine HD). Starts operations in Paris, London, and New York. 1879 2004 Establishment of Tokio Marine Insurance Company, Japan’s Merger of Tokio Marine and first insurance company. Fire Insurance Co., Ltd. and Nichido Fire and Marine Establishes agencies in Shanghai, Hong Kong and Busan. Insurance Co., Ltd. 05 The History of the Tokio Marine Group The History of the Tokio Marine Group 06 Global Expansion in Rece nt Years Up until about 2000, the Tokio Dept. was established in July 2007 overseas business has risen in hand with profitability, as well as Marine Group’s overseas expansion under Tokio Marine Holdings, with dramatically, accounting for 34% a solid business model”. Only those efforts were mainly focused on a strong commitment to expand of profits in 2012, a substantial companies that are able to meet providing safety and security to further our global business. From increase when compared to 3% in these conditions are invited to join Japanese businesses operating then onwards, the company rapidly early 2000. the Group. overseas. Since around 2000, the expanded its overseas insurance Organic Growth and M&A together Working in collaboration with the Group’s overseas strategy has business with large-scale acquisitions form the basis of Tokio Marine companies that have joined our undergone a significant change. in Europe and the United States. Group’s overseas strategy. With Group, we draw on the full potential In addition to supporting Japanese Representative of these expansion M&A, our prerequisites are most and diversity of all of our members clients, the Group actively engaged efforts are Tokio Marine’s three important “being able to share the to reinforce Tokio Marine Group’s in the reinsurance business and big acquisitions with Kiln Ltd. and same Corporate Values and Vision”; presence as a true global insurer. non-Japanese businesses, and Philadelphia Consolidated Holding then “sound operations backed by also directed its efforts towards Corp. (PHLY) in 2008, and Delphi the existence of an outstanding TMAsia Lloyd's M&A in developing countries. The Financial Group in 2012. management team ” and “the International Business Development As a result, the share of Group potential for growth that goes hand Business development Development of Footholds Establishment of Material Presence Further Expansion in Further growth, diversification focused on Japanese clients in Non-Japanese Business in Lloyd's (UK) and the U.S. High growth markets and capital efficiency 2004 2002 Invests in Allianz 2000 Invests in Tokio President General Establishes Tokio Marine Newa Insurance Co., Ltd. Millennium Re Ltd. Insurance Co., Ltd. (Taiwan) (TMR) (Bermuda) 2001 (Taiwan) 2003 Invests in Millea Invests in Sino Life Establishes Tokio Invests in IFFCO- Life Insurance Establishes Tokio Insurance Co., Ltd.