Your ® Treo™ 680 User Guide Intellectual Property Notices audio coding technology and advanced video technology licensed by Fraunhofer IIS. © 2006 Palm, Inc. All rights reserved. , HotSync, Palm, Palm OS, Treo, VersaMail, and the Palm and Treo logos are among the This product is protected by certain intellectual property rights of trademarks or registered trademarks owned by or licensed to Palm, . Use or distribution of such technology outside of this Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet product is prohibited without a license from Microsoft. browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS The TREO trademark is used by Palm in Sweden and Denmark with Systems America, Inc. NetFront is the trademark or registered the express consent of Pfizer and its affiliated companies. The trademark of ACCESS Co., Ltd. in Japan and in other countries except products marketed and/or sold by Palm under the TREO trademark the United States of America. NetFront is a registered trademark of are in no way affiliated with Pfizer or its business. NetFront Communications, Inc. in the United States of America and is used under a license. Documents To Go is a trademark or Swedish: Varumärket Treo används av Palm i Sverige och Danmark registered trademark of DataViz, Inc. A portion of the enclosed med uttryckligt tillstånd från Pfizer och dess dotterbolag. De product is © copyrighted by Fraunhofer IIS (2005). All rights reserved. produkter som marknadsförs och/eller säljs av Palm under varumärket All other brand and product names are or may be trademarks of, and Treo ska på inget sätt alls kopplas samman med Pfizer eller dess are used to identify products or services of, their respective owners. verksamhet.

This product is protected by one or more of the following United Danish: Treo-varemærket anvendes af Palm i Danmark og Svirge States patents: med udtrykkelig tilladelse fra Pfizer og Pfizers associerede selskaber. De produkter, der markedsføres og/eller sælges af Palm under 7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; Treo-varemærket, er på ingen måde tilknyttet Pfizer eller Pfizers 6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; virksomhed. 6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; Disclaimer and limitation of liability 6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; Palm, Inc. and its suppliers assume no responsibility for any damage 6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; or loss resulting from the use of this guide. Palm, Inc. and its 6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141; suppliers assume no responsibility for any loss or claims by third 6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; parties that may arise through the use of this software. Palm, Inc. and 6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; its suppliers assume no responsibility for any damage or loss caused 6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; by deletion of data as a result of malfunction, dead battery, or repairs. 6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; Be sure to make backup copies of all important data on other media D466,128; D478,091. Patent pending. to protect against data loss.

This product also is licensed under United States patent 6,058,304.

A portion of this software includes software modules developed by PN: 185-10425-00 the Independent JPEG group. MPEG Layer-3 audio decoding v. 1.4 technology is licensed from Fraunhofer IIS and Thomson. MPEG-4 Contents

Welcome ...... 1 What do I need to get started? ...... 3 Chapter 1: Setting up ...... 5 overview ...... 7 Inserting the SIM card and battery ...... 9 Charging the battery ...... 11 Maximizing battery life ...... 13 Making your first call ...... 15 Setting up your computer for synchronization ...... 16 Synchronizing information—the basics ...... 23 Chapter 2: Moving around on your Palm® Treo™ 680 smartphone ...... 25 Moving around the screen ...... 27 Using the keyboard ...... 31 Opening applications ...... 35 Chapter 3: Your phone ...... 39 Turning your Treo 680 on and off ...... 41 Making calls ...... 43 Receiving calls ...... 47 Using voicemail ...... 48 What can I do when I’m on a call? ...... 50 How many minutes have I used? ...... 56 Entering names and phone numbers ...... 57 Defining favorite buttons ...... 61 Using a hands-free device ...... 64

CONTENTS iii Customizing phone settings ...... 69 What are all those icons? ...... 75 Chapter 4: Your email and other messages ...... 79 Which email application should I use? ...... 81 The VersaMail application ...... 81 Messaging ...... 95 Chapter 5: Your connections to the web and wireless devices ...... 107 Web browser ...... 109 Connecting your computer to the Internet through your Treo ...... 118 Connections with devices ...... 121 Chapter 6: Your photos, videos, and music ...... 125 Camera ...... 127 Pictures & Videos ...... 131 Pocket Tunes ...... 136 Chapter 7: Your personal information organizer ...... 143 Calendar ...... 145 World Clock ...... 152 Tasks ...... 154 Chapter 8: Your memos and documents ...... 159 Documents To Go Professional ...... 161 Memos ...... 162 Voice Memo ...... 163 Chapter 9: Your application and info management tools ...... 165 Using Find ...... 167 Viewing and using the alerts ...... 167 Calculator ...... 168

iv CONTENTS Installing applications ...... 170 Removing applications ...... 172 Viewing application info ...... 173 Sending information with Bluetooth wireless technology ...... 174 Beaming information ...... 176 Synchronizing information—advanced ...... 179 Using expansion cards ...... 185 Chapter 10: Your personal settings ...... 191 System sound settings ...... 193 Display and appearance settings ...... 194 Applications settings ...... 197 Locking your Treo and info ...... 199 System settings ...... 206 Connecting to a VPN ...... 208 Chapter 11: Common questions ...... 211 Upgrading ...... 213 Desktop software installation ...... 215 Resetting your Treo ...... 215 Replacing the battery ...... 217 Screen ...... 219 Synchronization ...... 220 Phone ...... 227 Hands-free devices ...... 229 Email ...... 230 Messaging ...... 231 Web ...... 232 Camera ...... 235 Making room on your Treo ...... 236

CONTENTS v Third-party applications ...... 237 Error messages ...... 238 Where to learn more ...... 241 Terms ...... 243 Regulatory information ...... 247 Specifications ...... 255 Index ...... 259

vi CONTENTS Welcome • Text and multimedia messaging • MP3 player • Applications for reading, creating, and Congratulations on the purchase of your editing Microsoft Office files and Palm® Treo ™ 680 smartphone! In one viewing PDF files compact and indispensable device, you • Software for entering names, now have all of the following: addresses, and more on your computer, • Contacts application that stores the and then transferring them to your names, phone numbers, and even smartphone with one press of a button pictures of friends, family, business NOTE Phone and text messaging services contacts—everyone you stay in touch require a service contract with your with wireless service provider. Web, email, and • Email application for receiving and multimedia messaging services require a sending email (business and personal) service contract and data services, such as • Palm OS® personal info applications for GPRS or EDGE, from your wireless service storing your appointments, to-do lists, provider. Data speeds vary based on memos, and more network availability and capacity. • Expansion card slot that accepts cards What’s in the box? (MultiMediaCard/SD/SDIO; sold separately) for storing music files, You should have received all the following videos, dictionaries, games, and lots of items in the Treo 680 box: other applications Hardware • A VGA (640x480) digital camera for snapping photos and capturing short • Treo 680 videos • SIM card from your wireless service provider (not included with all models)

WELCOME 1 Documentation and software KEY TERM SIM (Subscriber Identity Module) • Read This First setup booklet card The smartcard that you insert into your smartphone and identifies you to the mobile • Quick Reference Guide network. It contains your mobile account • Palm Software Installation CD, which information, such as your phone number and includes the following: the services to which you subscribe. Phone ® book entries and SMS messages can also be • software stored on the SIM card. • Bonus software for your smartphone • Your 680 Smartphone User • Rechargeable battery Guide (this guide) • AC charger with international adapter(s) • Palm warranty (if required in your region) • USB sync cable • Headset

2 WELCOME card must be inserted into your What do I need to smartphone. Without a SIM card, you get started? can only make emergency calls, such as 112 or 911. • You must be in a location where you are This guide helps you set up your Treo 680 within coverage of your wireless service and quickly learn to use it. To get started, provider’s network. you need all the items that came in the Treo 680 box (see What’s in the box? ), plus • An electrical outlet the following: • The computer with which you want to synchronize your personal information • A SIM card. If you do not already have a SIM card and your smartphone box did NOTE To use email, web browsing, and not contain a SIM card, you need to multimedia messaging, your wireless contact your wireless service provider service provider plan must include data to get one. Be sure to sign up for a services. Please contact your wireless mobile account with data services. To service provider for details about your data use your smartphone on your wireless service options. service provider’s network, the SIM

WELCOME 3 4 WELCOME CHAPTER 1

Setting up

Congratulations on the purchase of your new Palm® Treo ™ 680 smartphone. You’re about to discover the many things about your smartphone that will help you better manage your life and have fun, too. As you become more familiar with your smartphone, you’ll want to personalize the settings and add applications to make it uniquely yours. But first, take these few easy steps to set up your smartphone and get it running.

Benefits • Know where your smartphone • Establish a link between your controls are located smartphone and your computer • Start using your smartphone right away In this chapter

Treo 680 overview ...... 7 Inserting the SIM card and battery...... 9 Charging the battery...... 11 Maximizing battery life ...... 13 Making your first call ...... 15 Setting up your computer for synchronization ...... 16 Synchronizing information—the basics ...... 23 SETTING UP 1

Treo 680 overview CHAPTER

Front view Indicator light (phone Earpiece 5-way navigator and and charge indicator) Center button

Power/End Applications

Volume

Side button Menu

Send Messaging Phone Calendar

TIP Protect your screen. Be careful to store DID YOU KNOW? When your smartphone your smartphone away from items that might screen is on, you can press and hold the Side scratch or crush the screen. Visit button to open the Voice Memo application. www.palm.com/treo680gsm to find carrying You can also change your button settings and cases and other useful accessories. select an application of your choice; see Reassigning buttons for details.

TREO 680 OVERVIEW 7 1 SETTING UP

Back view CHAPTER Speaker

Stylus Self-portrait mirror Battery door release

Camera lens

Headset jack

Expansion slot door Microphone Multi-connector

IMPORTANT The Treo 680 speaker includes a large magnet, so be sure to keep your smartphone away from credit cards or other items that could be demagnetized.

8 TREO 680 OVERVIEW SETTING UP 1

Top view NOTE Your SIM card may already be installed in your smartphone. Follow steps CHAPTER 1–3 to check. If a SIM card did not come with your smartphone, you may already have one; otherwise, your wireless service provider will give you one when you subscribe.

1 Use one hand to press the Battery Infrared (IR) port Ringer switch door release button and use your other hand to slide the battery door downward to remove it from your DID YOU KNOW? The Ringer switch silences all smartphone. sounds at once. You don’t need to hunt for Off buttons all over the device. Battery door release Inserting the SIM card and battery

Your SIM card contains account information such as your phone number and voicemail access number. To use the 2 If the battery is installed, remove it. phone, email, or web features, the SIM (See Replacing the battery for details.) card must be inserted in your smartphone. 3 Slide the SIM tray out of the slot inside the smartphone. If the SIM card is already installed, skip to step 6.

INSERTING THE SIM CARD AND BATTERY 9 1 SETTING UP CHAPTER

6 Align the metal contacts on the battery with the contacts inside the battery 4 Align the notch on the SIM card with compartment, insert the battery into the the notch in the SIM tray. Insert the compartment at a 45-degree angle, and notched end of the SIM card into the then press it into place. SIM tray, and then press the other end Battery of the card until it falls into place. contacts Notch Smartphone contacts

5 Slide the SIM tray back into the slot IMPORTANT Use the battery that came inside the smartphone. with your Treo 680. Do not use a battery from another Treo model in your Treo 680. Similarly, do not use the Treo 680 battery in another Treo model. Using a battery that is designed for another Treo model can damage your Treo 680. For info on

10 INSERTING THE SIM CARD AND BATTERY SETTING UP 1

replacement batteries, see Replacing the battery. TIP The power-saving feature turns off the Treo CHAPTER screen after a period of inactivity. To wake up the screen, press and release Power/End, 7 Slide the battery door onto the back of and then press Center on the 5-way to turn off the smartphone until it clicks into place. Keyguard. 8 Your Treo screen wakes up and begins the setup process. When the language selection screen appears, select the Charging the battery language you want to use, and then follow the onscreen instructions to set up your Treo. The battery comes with a sufficient charge to complete the setup process and activate TIP If your Treo does not turn on, you need to your phone. After activation, we connect it to the AC charger. If it still does not recommend charging your smartphone for turn on after being connected to the AC three hours (or until the indicator light is charger for five minutes, then do a soft reset. solid green) to give it a full charge. See See Performing a soft reset. Maximizing battery life for tips on maximizing the life of your Treo battery. IMPORTANT Always use the same language for your Treo, your computer TIP To avoid draining the battery, charge your operating system, and your desktop smartphone every day, especially if you use software. Otherwise, you may lose your phone often. information or have difficulty with DID YOU KNOW? If your battery ever becomes synchronization. Support is not provided for fully drained, your info is still stored safely on mismatched language setups. your smartphone until you recharge the battery or connect your smartphone to a power source.

CHARGING THE BATTERY 11 1 SETTING UP

1 If necessary, connect the international CHAPTER adapter to the AC charger plug. DID YOU KNOW? You can also trickle charge your smartphone without the AC charger by 2 Plug the AC charger into a wall outlet. connecting it to your computer with the sync 3 Connect the charger cable to the cable. However, it takes longer to charge the bottom of your smartphone. Make sure battery without the AC charger, and if your the arrow on the connector is facing up, laptop isn’t plugged into a power source, it can toward the screen. drain the laptop’s battery. For the quickest charge time, use the AC charger.

TIP When trickle charging your smartphone with the sync cable, the indicator light may not turn on. To make sure the battery is charging, check the onscreen battery indicator.

4 To confirm that your smartphone is charging, check the indicator light on your smartphone. • Solid red indicates that your smartphone is charging. • Solid green indicates that your smartphone is fully charged.

Indicator light

12 CHARGING THE BATTERY SETTING UP 1

TIP If the battery is fully drained, it may take a TIP To see exactly how much power is left in CHAPTER few moments for the indicator light to turn on your battery, tap the onscreen battery icon. when you begin charging.

TIP If the indicator light does not turn on when you connect your smartphone to the AC Battery icon charger, double-check the cable connection and the electrical outlet to which it is connected.

When your Treo is on (see Turning your Treo 680 on and off), the onscreen battery icon displays the charging status:

A red lightning bolt indicates that the battery is connected to a wall outlet and is charging. Maximizing battery A green lightning bolt indicates that life the battery is connected to a wall outlet and is fully charged. Battery life depends on how you use your A partial battery without a lightning smartphone. You can maximize the life of bolt indicates that the battery is not your battery by following a few easy connected to a wall outlet and it guidelines: has some power. IMPORTANT Use the battery that came An almost empty battery that is red with your Treo 680. Do not use a battery at the bottom indicates that you from another Treo in your Treo 680. need to charge the battery Similarly, do not use the Treo 680 battery in immediately. another Treo. Using a battery that is

MAXIMIZING BATTERY LIFE 13 1 SETTING UP

designed for another Treo can damage your • If you don’t plan to use the wireless CHAPTER Treo 680. For info on replacement features on your Treo for a while, turn batteries, see Replacing the battery. off your phone (see Turning your phone on and off) and let all calls be picked up by voicemail. TIP You can buy an extra battery as a spare for • As with any , if you are in long airplane trips or periods of heavy use. To purchase batteries that are compatible with an area with no wireless coverage, your your Treo 680, go to www.palm.com/ Treo searches for a signal, which treo680gsm. consumes power. If you cannot move to an area of better coverage, temporarily

• Charge your smartphone whenever you turn off your phone. While your phone is can. Charge it overnight. The battery off, you can continue to use the has a much longer useful life when it is nonwireless features of your Treo. topped off frequently, rather than • Turn down the screen brightness (see charging it after it is fully drained. Adjusting the brightness). • The wireless features (phone, email, • Decrease the settings in Power messaging, and web) and media Preferences and turn off Beam Receive features (camera, media players, (see Optimizing power settings). eBooks, and games) of your • Turn off the Bluetooth® feature if you’re smartphone consume more power than not using it. See Connecting to a its organizer features. Speakerphone Bluetooth hands-free device. usage also consumes more power than using the earpiece. If you use the wireless, speakerphone, and media features often, keep an eye on the battery icon and charge when necessary.

14 MAXIMIZING BATTERY LIFE SETTING UP 1

Making your first call CHAPTER

1 Press Phone . 2 If prompted, press Center to turn off Keyguard (see Locking your keyboard (Keyguard) for more info).

5 Press Send to dial the number. 6 If prompted, press Center to select Center Ye s and turn on your phone.

TIP If you are inside a coverage area and cannot complete a call, contact your wireless TIP If Check SIM Card appears in the title bar, service provider for assistance. see Inserting the SIM card and battery.

TIP If No Service appears in the title bar, you’re outside a wireless coverage area. If you 7 After you finish the call, press Power/ believe you are in a wireless coverage area End to end the call. and this problem persists, contact your wireless service provider for assistance. Adjusting call volume While a call is in progress, press the 3 Press Left to select the Dial Pad Volume button on the side of your tab. smartphone to adjust the call volume.

4 Tap the onscreen Dial Pad to enter the • To increase the volume, press the upper number you want to call. half of the Volume button.

MAKING YOUR FIRST CALL 15 1 SETTING UP

• To decrease the volume, press the CHAPTER lower half of the Volume button. TIP If your phone number doesn’t appear in Phone Info, make sure your SIM card is properly inserted in your smartphone. If your phone number still does not appear in Phone Info, your wireless service provider may not support this feature. Look for your phone number on the plastic holder to which the SIM Volume card was attached. If you still need assistance, please contact your wireless service provider. Side button Setting up your What’s my phone number? 1 Make sure your phone is on (see computer for Turning your phone on and off). synchronization 2 Press Phone . 3 Press Menu . Why set up a connection between your 4 Select Options, and then select Phone smartphone and your computer? So you Info. can synchronize. Why synchronize? Here are two good reasons:

Look here for • It’s easier to enter names, phone your phone numbers, and addresses using the big number keyboard on your computer than the keyboard on your smartphone. Whether you enter or change information on your computer (using Palm® Desktop software or Microsoft Outlook for

16 SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION SETTING UP 1

Windows) or on your smartphone, you • Available USB port CHAPTER automatically update the info in both • Mac OS X version 10.2 or later places when you synchronize. So • 128MB of total memory (RAM) there’s no need to enter the info twice. • 190MB of free hard disk space • You have a backup copy of all your info. Should anything happen to your • CD drive smartphone, your info still exists on • Available USB port your computer. ® We strongly recommend that you Upgrading from another Palm OS device synchronize your smartphone with your NOTE If you are setting up your first Palm computer frequently to keep your OS® device, skip ahead to Installing the information up-to-date (and backed up) in desktop synchronization software. both locations. Before you can synchronize, you need to You can transfer all compatible applications install the desktop synchronization and information from your previous Palm software and connect the sync cable to OS device—whether it’s a handheld or a your computer. Treo— to your new Treo 680, so long as the space taken up by all the info you want to System requirements transfer is 64MB or less. This includes your calendar events, contacts, memos, and Your computer should meet the following tasks, as well as your application settings minimum system profiles for Windows or and any compatible third-party applications Mac computers: and files. • Windows 2000 or XP (or later) When you install the desktop software • 32MB of available memory (RAM) from the Palm Software Installation CD, • 170MB of free hard disk space some third-party applications may be • CD drive quarantined because they are not compatible with the Palm OS software

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 17 1 SETTING UP

version 5.4.9 on your Treo 680. • At the bottom of the screen, select CHAPTER Quarantined files are not installed on your Size. Treo 680, nor are they deleted; these files are placed in a new folder on your computer: C:\Program Files\Palm\\PalmOS5 Incompatible Apps. (Can’t find a Palm folder in Program Files? Then look for a folder labeled palmOne or instead. For more info, see I can’t find my user folder.)

IMPORTANT Do not synchronize your Treo 680 with any previous versions of • Look at the numbers on the Free Palm Desktop software. Space line and subtract the number on the left from the number on the right to calculate the space used. For TIP We do not recommend using third-party example, on the device shown here, utilities that back up your old device’s 22.4 – 17.5 = 4.9. This means that information onto an expansion card and then 4.9MB of space is occupied on this transfer the info to your Treo 680. Such device. methods transfer all applications to your smartphone, including ones that are not 2 If the space occupied on your previous designed to work with Palm OS version 5.4.9. device is 64MB or less, then go to step 3. If the space occupied is greater than 64MB, then do any of the following to 1 Calculate how much space your apps reduce the storage space you’re using and info occupy on your previous Palm before you go to the next step: OS device: • Delete any third-party applications • In Applications View, open the menus. that you no longer use. • Select Info on the App menu.

18 SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION SETTING UP 1

• Move large files, such as eBooks and Tasks) or all info and apps (excluding images, to an expansion card. apps known to be incompatible). CHAPTER • Move third-party applications to an • Select a device name for your Treo expansion card. 680; be sure to select the same name • Purge old info in applications such as that you used for your old device. Calendar (Date Book), Tasks (To Do), (This is the name that appears in the and email. Refer to the User list in Palm Desktop software.) documentation that came with your 6 MAC ONLY If you have pictures on previous device for instructions on your previous device, copy them from these items. your previous device to an expansion 3 Synchronize your previous device with card or beam them to your Treo 680. your previous desktop software to back 7 If you plan to continue using your up your information one last time. previous device, perform a hard reset 4 Install the desktop synchronization on your previous device to remove its software from your new Palm Software associated device name. (See the Installation CD (see Installing the documentation that came with your desktop synchronization software). previous device for instructions on performing a hard reset.) Each device 5 During the installation process, sync you synchronize with your computer your Treo 680 with your new desktop must have a unique name. The next software as instructed. When time you synchronize your previous prompted, do the following: device with your computer, be sure to • Connect your Treo 680 to your assign it a new name. computer (see Connecting your If any third-party applications are smartphone to your computer). quarantined during the installation, do not • Indicate whether you want to sync manually install them. Contact the only the info in your PIM apps third-party developer for software updates (Calendar, Contacts, Memos, and

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 19 1 SETTING UP

and info about compatibility with your Treo 1 Close any applications that are currently CHAPTER 680. running on your computer, including those that are minimized. Your

TIP If you have trouble upgrading or finding computer needs to have all its quarantined files, see Upgrading. resources available to install the software. Installing the desktop synchronization 2 Insert the Palm Software Installation CD software into the CD drive on your computer.

IMPORTANT Even if you already own a Palm OS device and have installed a previous version of the desktop software, you must install the software from the Palm Software Installation CD that came with your Treo 680.

BEFORE YOU BEGIN If you are installing on a computer at work, make sure your computer is configured to let you install new software. Contact your company’s IT department for help. 3 If you are installing on a Mac, double-click the CD icon on the desktop, TIP If you want to sync info with applications and then double-click the other than Palm Desktop or Microsoft PalmSoftware.pkg icon. Outlook, you need to purchase additional third-party sync software. This sync software 4 When the installation wizard opens, is sometimes called a conduit. follow the onscreen instructions. Please

20 SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION SETTING UP 1

note these important points about the Connecting your smartphone to your installation process: computer CHAPTER • When the language selection screen After you install the desktop software (see appears, select the same language Installing the desktop synchronization you selected on your Treo 680. software), you’re ready to connect your • WINDOWS ONLY You can choose smartphone to your computer. which desktop software you want to BEFORE YOU BEGIN To set up your use for synchronization: computer, you need the sync cable that Palm Desktop software or Microsoft came with your Treo 680. Outlook.

NOTE Whether you select to synchronize 1 If necessary, connect the international with Microsoft Outlook or Palm Desktop adapter to the AC charger plug. software, Palm Desktop software is still 2 Plug the AC charger into a wall outlet. installed on your computer. If you use 3 Plug the USB sync cable into an Outlook as your desktop email application, available USB port or a powered USB select Outlook as your desktop hub on your computer. synchronization software. Remember that when you enter information on your TIP For best performance, plug your sync computer, enter it in the software you cable directly into a USB port on your selected in this step. computer. If your computer has USB ports on both the front and back, we suggest using the • The install process prompts you to back port; the front port is often a low-power connect your smartphone to your port. If you use a USB hub, make sure the hub computer. Go to the next section. has its own power supply.

0

SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION 21 1 SETTING UP

4 With the sync button facing up, connect 5 Connect the charger cable to the CHAPTER the sync cable to the bottom of your bottom of your smartphone. smartphone. Do not press the sync You are now ready to synchronize; go to button until you are instructed to do so. Synchronizing information—the basics.

Sync cable Sync button

22 SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION SETTING UP 1

info up-to-date (and backed up) in Synchronizing both locations. CHAPTER information—the The info from all the following applications is updated by default each time you sync basics your smartphone with your desktop software: Synchronizing means that info you enter or change in one place (your smartphone or your computer) is automatically entered or changed in the other; so there’s no need to enter the info twice. We strongly recommend that you sync your How each application syncs depends on smartphone with your computer or your computer type and the desktop corporate server frequently to keep your software you are using, as follows:

0 Computer type Desktop software What syncs and where

Windows Microsoft Outlook • Calendar, Contacts, Memos, and Tasks sync with Outlook • Pictures & Videos syncs with Palm Desktop Windows Palm Desktop All apps sync with Palm Desktop Mac Palm Desktop All apps sync with Palm Desktop

SYNCHRONIZING INFORMATION—THE BASICS 23 1 SETTING UP

Messages on both your computer and CHAPTER TIP For more sync options, including which your smartphone indicate that apps sync, see Synchronizing information— synchronization is in progress. advanced. 3 Wait until you see the message on your BEFORE YOU BEGIN To sync your info, smartphone that the HotSync operation you must install Palm Desktop software is complete; then disconnect the sync from the Palm Software Installation CD cable. Do not disconnect the sync cable that came with your Treo 680—even if you until you see this message. sync with Outlook or another third-party application. See Installing the desktop TIP Problems synchronizing? See synchronization software for instructions. Synchronization for troubleshooting suggestions. 1 Connect your Treo 680 to your computer, as described in Connecting If you’re finishing your initial setup, you your smartphone to your computer. now have the option to install bonus software from the Palm Software 2 Press the sync button on the sync Installation CD. If you choose to install cable. some of the bonus software, you need to sync again to install the software on your smartphone. You can also install bonus software later; see Installing bonus software from the CD.

Sync button TIP For info on locating your pictures and videos on your computer, see Viewing pictures and videos on your computer.

24 SYNCHRONIZING INFORMATION—THE BASICS CHAPTER 2 Moving around on your Palm® Treo ™ 680 smartphone

Have you ever been to a new city and felt a bit lost until you figured out that the numbered streets run north/south and the avenues run east/west? Learning to move around on your smartphone is similar. Most Palm OS® applications use the same set of controls. So once you learn how to use these controls on your Palm® Treo ™ 680 smartphone, you’ll be driving all over town and you won’t even need a map.

Benefits • Find and open applications quickly • Access many more characters and • Access extra features with menus symbols than are displayed on the keyboard • Move around in applications with one hand, using the 5-way navigator In this chapter

Moving around the screen ...... 27 Using the keyboard ...... 31 Opening applications ...... 35 MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE 2

Moving around the TIP Some third-party applications may not CHAPTER work with the 5-way navigator, and you must screen use the stylus instead

DID YOU KNOW? In this guide, we use arrow To move around the Treo 680 screen, you icons to indicate directions on the 5-way. can use the 5-way navigator for These are different from any onscreen arrows one-handed navigation, or you can tap that you tap with your stylus or select with the 5-way to display pick lists. items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items. The 5-way includes the following buttons:

Center Up

Left Right

Down

MOVING AROUND THE SCREEN 27 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE

Highlighting and selecting items CHAPTER On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another.

TIP If the item you want doesn’t appear on the Colored background: When a phone screen, try tapping the onscreen scroll arrows number, text, an email address, a web link, to view more info. or an item in a list is highlighted, the item is displayed as white text against a colored Learn to recognize the highlight. It can take background. Examples of lists include the two forms: Contacts list, the Messaging Inbox, and the Tasks list. Border glow: When an entire screen, an onscreen button (such as Done, New, or OK), or a pick list is highlighted, a glow appears around its border. If an entire screen is highlighted, the glow appears at the top and bottom of the screen only. After highlighting an item, you can select or activate it by pressing Center , or by TIP When a border appears at the top and tapping the item with the stylus. bottom of a list screen, press Center on the 5-way to highlight the first item in the list. TIP After you open an application (see Opening applications), experiment with using the 5-way to highlight various screen elements.

28 MOVING AROUND THE SCREEN MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE 2

Highlighting text Selecting menu items CHAPTER You can use the stylus to highlight text on Many applications have menus to give you the screen. access to additional features. These menus are usually hidden from view, but they • Tap and drag the stylus across the text appear when you press Menu . To get you want to highlight. the most out of your smartphone, it’s a • To highlight a word, double-tap it. good idea to familiarize yourself with the • To highlight a paragraph, triple-tap it. additional features available through the various application menus. Accessing command buttons 1 Press Menu to display an In most applications, command buttons application’s menus. such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.

• From a list screen, such as the Memos Menu shortcut list, press Right to jump to the first button. • From a screen where you create or edit entries, such as Contact Edit, press Center to jump to the first button. 2 Press Right and Left to switch • From a dialog box, such as Edit between menus. Categories, press Up or Down to 3 Press Up and Down to highlight a scroll to the buttons. menu item. 4 Press Center to select the menu item, or press Menu to close the menu and cancel your selection.

MOVING AROUND THE SCREEN 29 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE

• To exit the pick list without making a CHAPTER TIP Most menu items have menu shortcuts selection, press Left or Right . listed in the menu. To use a menu shortcut, press Menu plus the shortcut letter. You don’t Stylus: Use your stylus to tap the pick list. have to see the menu item to use the menu • Tap the item you want from the list. shortcut. For example, when you’re in Calendar, you can press Menu + N to create a • To exit the pick list without making a new event. selection, tap outside the list.

Selecting options in a pick list A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus previously described. The application menus give you access to additional features and pick lists let you select the contents for a particular field. You can select items from a pick list with the 5-way or the stylus. 5-way: Use the 5-way to highlight the pick list, and then press Center to display the items in the list.

• Press Up and Down to highlight the item you want. • Press Center to select the highlighted item.

30 MOVING AROUND THE SCREEN MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE 2

Using the keyboard CHAPTER

Backlight

Backspace

Option Return

Shift/Find Menu

Space Alt

NOTE Your keyboard may have a different layout based on the country where you purchased your smartphone.

USING THE KEYBOARD 31 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE

• To turn Caps Lock on, press Shift/ CHAPTER TIP When using the keyboard, most people Find twice. To turn it off, press find it easiest to hold the Treo with two hands Shift/Find once. When Caps Lock and use the tips of both thumbs to press the is on, an underlined up arrow keys. appears in the lower-right corner of the screen.

DID YOU KNOW? The Treo 680 includes a keyboard backlight that turns on and off when Entering numbers, punctuation, and the screen turns on or off. The backlight also symbols dims when an active call lasts longer than a Numbers, punctuation, and symbols specified period of time. See Optimizing appear above the letters on the keys. power settings to adjust the automatic To enter these characters, do one of shut-off and dimming intervals. the following:

Entering lowercase and uppercase letters Symbol • To enter lowercase letters, press the Letter desired keys. • To enter an uppercase letter, press Shift/Find and then press a letter • Press Option , and then press the key. You don’t need to press and hold key with the desired character shown Shift/Find while entering a letter. above the letter. You don’t need to press When Shift is active, an up arrow and hold Option while pressing the appears in the lower-right corner of the second key. When Option is active, the screen. symbol appears in the lower-right corner of the screen. • To turn Option Lock on, press Option symbol appears in the lower-right twice. To turn it off, press Option corner of the screen. once. When Option Lock is on, the

32 USING THE KEYBOARD MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE 2

1 Enter the character that corresponds to DID YOU KNOW? Some application views the symbol or accented character you CHAPTER automatically default to Option Lock, such as want. See the table on the next page. the Dial Pad tab in the Phone application or the Calculator. In this case, you do not need to 2 Press Alt . press Option to enter numbers. 3 Press Up , Down , Right , or Left to highlight the desired character. Entering other symbols and accented 4 Press Center to insert the characters character. Symbols and accented characters that do not appear on the keyboard are available by DID YOU KNOW? Alternate characters are using the Alt key. grouped by their similarity to the base key. For example, the alternate characters for the e key are é, è, ë, and ê.

USING THE KEYBOARD 33 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE

0

CHAPTER Symbols and accented characters Enter… Then press Enter… Then press Enter… Then press Alt to Alt to Alt to select… select… select… a á à ä â ã å æ n ñ u ú ù ü û

A Á À Ä Â Ã Å Æ N Ñ U Ú Ù Ü Û

b or B ß o ó ò ö ô œ õ x or X x ¤ c ç ¢ © O Ó Ò Ö Ô Œ Õ y ý ÿ

C Ç ¢ © p or P ¶ Y Ý Ÿ

e é è ë ê r or R ® ! ¡

E É È Ë Ê s ß š ? ¿

i í ì ï î S ß Š : :-) :-( ;-)

I Í Ì Ï Î t or T ™ $ £ ¥ ¢ l or L £

Press Alt by itself, after a space or at the beginning or end of a line, to select these characters: ; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |

34 USING THE KEYBOARD MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE 2

Using the quick buttons Opening applications CHAPTER The front of the Treo 680 has three quick buttons—Phone, Calendar, and When you open an application using a Messaging—that open applications. The quick button or Applications View, you fourth button opens Applications View (see automatically close the app you were Using Applications View). previously using.

TIP You can customize the quick buttons yourself; see Reassigning buttons for details.

Phone Applications

Messaging Calendar

OPENING APPLICATIONS 35 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE

Each of quick button opens two Using Applications View CHAPTER applications: You can access all available applications • To access a button’s primary application, through Applications View. simply press the button. 1 Press Applications .

Button Primary app TIP If prompted, press Center on the 5-way to turn off Keyguard (see Locking your keyboard Phone (Keyguard) for more info). Calendar 2 Use the 5-way to highlight the Messaging application you want to use.

• To access a button’s secondary application, press Option and then press the quick button.

Buttons Secondary app

+ Web

+ Memos 3 Press Center to open the selected + Email application. In Applications View, you can also do any of the following: DID YOU KNOW? Pressing Option + Menu dims your smartphone screen.

36 OPENING APPLICATIONS MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE 2

• Press Applications repeatedly to example, if you press P, it highlights cycle through various categories of Phone; if you then press R, it highlights CHAPTER applications. See Applications settings Prefs. If you pause and then press R, it for more info on categories. highlights the first application that starts • Enter the first few letters of the with R. application’s name to highlight it. For

OPENING APPLICATIONS 37 2 MOVING AROUND ON YOUR PALM® TREO™ 680 SMARTPHONE CHAPTER

38 OPENING APPLICATIONS CHAPTER 3

Your phone

The Phone application is your home base for making and receiving calls and for storing info about the people you need to stay in touch with. You can creatively manage multiple calls, such as swapping between calls, sending text messages to ignored calls, and creating conference calls with up to five callers. Your Palm® Treo ™ 680 smartphone helps you perform all these tasks with ease. And you can do more than manage your phone calls, too. You can send text messages, open applications, go to your favorite web pages, see your upcoming appointments, and even find out how many unread email messages you have.

Benefits • Stay in touch—you choose how • Have fun: add wallpaper and • Save time with shortcuts to your ringtones favorite info In this chapter

Turning your Treo 680 on and off ...... 41 Making calls ...... 43 Receiving calls ...... 47 Using voicemail ...... 48 What can I do when I’m on a call?...... 50 How many minutes have I used?...... 56 Entering names and phone numbers...... 57 Defining favorite buttons ...... 61 Using a hands-free device ...... 64 Customizing phone settings...... 69 What are all those icons?...... 75 YOUR PHONE 3

1 Press and release Power/End Turning your Treo 680 to wake up the screen. CHAPTER on and off TIP You can also press any of the quick buttons or the Applications button to wake up your NOTE Throughout this guide we use the smartphone screen. term smartphone to describe your device and its physical aspects. We use the term Power/End phone to describe the feature of your Treo Center that lets you connect to your wireless service provider network to make and receive calls and transmit data.

The phone and the screen of your Treo 680 can be turned off and on separately. This means that you can wake up the screen to 2 Press Center to turn off Keyguard. use just the organizer features of your For more info about turning Keyguard on smartphone, without turning on the phone. and off, see Locking your keyboard Also, when the screen is turned off, the (Keyguard). phone can be on and ready for you to 3 Press and release Power/End receive and make calls. to turn off the screen and lock the keyboard. Waking up the screen and turning it off

Wake up the screen and leave the phone TIP You can set how long the screen stays on. turned off when you want to use only the Press Applications, select Preferences, organizer features of your Treo 680; for select Power, and then adjust the Auto-off example, when you’re on a plane and want after setting. to look at your calendar.

TURNING YOUR TREO 680 ON AND OFF 41 3 YOUR PHONE

Turning your phone on and off go to the Main tab of the Phone CHAPTER When your phone is on, it is connected to application and you see the Signal your wireless service provider’s network Strength icon at the top of the (provided you are in a coverage area) so screen. that you can make and receive phone calls and use wireless services, such as email, TIP If you’re outside a coverage area, No messaging, and the web browser. During Service appears in the upper-left corner and initial setup, your phone is automatically the indicator light flashes red. turned on, so you can use wireless services right away. 3 Press and hold Power/End again to turn off your phone. If you turn off your phone, you can still use the organizer features such as Calendar You know your phone is off when you and Contacts, as well as the media go to the Main tab of the Phone features such as Pocket Tunes and Pictures application and you see Phone Off at & Videos. You might hear this referred to as the top of the screen. flight mode because you must turn your phone off when you’re on a plane. Opening the Phone application Press Phone to display the Main tab in 1 Wake up the screen. the Phone application. 2 Press and hold Power/End to turn on your phone. Status icons

TIP If the Ringer switch is in the Sound On position, you hear a series of tones when you turn your phone on and off (see Silencing sounds).

You know your phone is on and that Tabs you’re inside a coverage area when you

42 TURNING YOUR TREO 680 ON AND OFF YOUR PHONE 3

DID YOU KNOW? You can choose which tab CHAPTER appears when you press the Phone button. See Customizing the Main tab in the Phone application for details. If you change the default tab, you need to modify the steps in this chapter accordingly.

Making calls 4 Press Send to make the call. There are several ways to make a call. Try DID YOU KNOW? You can paste numbers them all to find out which way you like directly into the Dial Pad. Copy a number from best. another application, press Phone and select the Dial Pad tab. Open the Edit menu and Dialing using the onscreen Dial Pad select Paste. Press Send to dial the number. 1 Press Phone . 2 Select the Dial Pad tab. Dialing using the keyboard 3 Enter the phone number by tapping the 1 Press Phone . onscreen Dial Pad with the stylus. 2 Press the numbered keys to enter the phone number. (You don’t need to press TIP Press Backspace to delete numbers Option.) you’ve entered. To cancel the call altogether, press Phone to return to the Main tab in the Phone application.

MAKING CALLS 43 3 YOUR PHONE

SIM card (see tip on Viewing your SIM CHAPTER Phonebook). 1 Press Phone . 2 Select the Contacts tab. 3 Using the keyboard, just start entering one of the following for the contact you want to call: • First name (JOH for John) • Last name (SMI for Smith)

3 Press Send to make the call. • First initial and last name (JSM for John Smith)

TIP After you enter a phone number, you can For example, entering SM would display also press Center on the 5-way to select Smilla Anderson, John Smith, and whether you want to make a phone call or Sally Martin. Entering JSM finds only send a text message to that number. John Smith.

Dialing by contact name Text appears You need to have names and numbers in here as you enter it your contact list before you can make a call by contact name. You can add contacts directly into your smartphone (see Adding a contact), but the fastest way to enter lots of contacts is to enter them in your desktop software and then synchronize to transfer them to your smartphone (see Synchronizing information—the basics). You can also import contacts from your

44 MAKING CALLS YOUR PHONE 3

Look for the icon to distinguish a TIP To restart your search, press Backspace to speed-dial favorite from other types of CHAPTER delete letters you’ve entered. Or press Phone favorites. to return to the Main tab in the Phone application. TIP To view more favorite buttons, repeatedly press Down on the 5-way. 4 Select the number you want to dial.

5 Press Send to make the call.

TIP To see more info for a contact, highlight the name and press Center on the 5-way to view the address, company, and other details.

DID YOU KNOW? If you want to be able to search for a contact by entering a name from the Main tab in the Phone application, you can change a setting to do that (see Customizing phone settings).

Dialing with a speed-dial favorite button TIP You can see all the contact numbers for the selected person or business. Highlight a Your smartphone comes with a few speed-dial favorite button and press Space predefined speed-dial favorite buttons, but on the keyboard. you can also create your own favorites. See Creating a speed-dial favorite button. 4 Press Send or Center to 1 Press Phone . make the call. 2 Select the Favorites tab. 3 Use the 5-way to highlight the speed-dial favorite you want.

MAKING CALLS 45 3 YOUR PHONE

Dialing from a web page or message Redialing a recently called number CHAPTER Your Treo recognizes most phone numbers To dial the last number: Select the that appear on web pages or in text, email, Main tab, and then press and hold or multimedia messages. Send to dial the last number you called. 1 Select the phone number on the web page or in the message. To select from your most recently dialed numbers: Select the Main tab, press Send to open the Redial list, highlight the number you want to call, and then press Send again to make the call.

TIP If you can’t use the 5-way or stylus to highlight and dial a phone number on a web page or in a message, it means that your Treo doesn’t recognize the number as a phone number. You can still use the menus to copy To select from your call history list: and paste the number into the Dial Pad. Select the Call Log tab, highlight the number you want to call, and then press 2 Press Center to open the Dial Send to dial the number. Number dialog box. 3 Select Dial to make the call.

46 MAKING CALLS YOUR PHONE 3 CHAPTER

DID YOU KNOW? You can send a text message TIP See a photo of the person calling you! from Contacts or your Call Log by highlighting Learn how to assign a caller ID photo in a number, pressing Center on the 5-way, and Assigning a caller ID photo. then selecting Message. To answer a call, do one of the following: Receiving calls • Press Send . • Select Answer. • Press the headset button (if the To receive calls, your phone must be on. headset is attached). This is different from having only the screen turned on (see Turning your phone TIP The headset button may work differently on and off). When your phone is off, your on headsets other than the one provided with calls go to voicemail. your smartphone.

DID YOU KNOW? If music is playing and a call NOTE Pressing Phone silences the arrives, the music pauses automatically and ringer, but it does not answer the call. resumes when you hang up or ignore the call.

RECEIVING CALLS 47 3 YOUR PHONE

To ignore a call, do one of the following: CHAPTER Using voicemail Send the call to voicemail: Press Power/ End or select Ignore. Your wireless service may include Send the caller a text message: Select voicemail. Keep in mind that airtime and Ignore with Text. This option sends the other charges may apply when using call to voicemail and opens a text message voicemail from your phone. addressed to the caller. Setting up voicemail NOTE Sending text messages to land line phones may not be supported. 1 Press Phone . 2 Press and hold 1 to dial your wireless To silence the phone while it is ringing, do service provider’s automated voicemail one of the following: system.

• Press any key on your Treo except Send, TIP You can also access your wireless service Power/End, or the 5-way. provider’s voicemail system by selecting the • Slide the Ringer switch to the Sound Favorites tab and then selecting the Off position. This immediately Voicemail favorite. silences all system sounds, including the ringer. 3 Follow the voice prompts to set up your voicemail. DID YOU KNOW? When you silence the ringer while it is ringing, you can either answer the TIP If you can’t connect to your wireless call or let it ring through to voicemail. service provider’s voicemail system, contact your wireless service provider for assistance.

48 USING VOICEMAIL YOUR PHONE 3

Voicemail notification Listening to voicemail messages CHAPTER When you have a new voicemail message, 1 Press Phone . you are notified with an Alert dialog box. 2 Press and hold 1 to dial the voicemail system.

TIP You can also select the Voicemail favorite button to dial the voicemail system.

3 Enter your voicemail password using the keyboard.

TIP Remember, you don’t need to press Option to enter numbers, *, or # during a call. • To dismiss the Alert dialog box, select OK. NOTE If you defined Extra Digits for the • To play the message, select Listen. Voicemail favorite button (see Editing a When you have messages that you have favorite button for details), you can select not listened to, a Voicemail icon also this button to enter your password. appears in the title bar of the Phone application. You can also select this icon to listen to your voicemail.

USING VOICEMAIL 49 3 YOUR PHONE

Use the 5-way or stylus to select the CHAPTER What can I do when onscreen buttons. Here’s what the buttons I’m on a call? do:

0 Turns on the speakerphone, which When you make or receive a call, Active means that you and everybody Call View appears. around you can hear the call. (Of course, the caller can hear you as TIP If the screen dims during a call, press any well.) The advantage is that you key except Send or Power/End to restore the can check your calendar, look up screen brightness. contact info, take notes, and use DID YOU KNOW? You can set how long the other features during a call. This screen stays at full brightness during phone button is not available when you calls. See Optimizing power settings for use a headset. details. Turns off the speakerphone when it is on. Caller’s name and number Replaces the Speakerphone button when you use a Bluetooth® Call duration hands-free device. Select this Call status button to stop using the hands-free device and switch to holding your smartphone to your ear. Puts a call on hold, and the call Button label status changes to On Hold. To take the call off hold, select this button again.

50 WHAT CAN I DO WHEN I’M ON A CALL? YOUR PHONE 3

Lets you make another call while DID YOU KNOW? Do you accidentally press CHAPTER the first call is on hold; see Making onscreen buttons when you’re on a call? You a second call for details. For info on can disable the screen’s touch-sensitive handling a second incoming call, feature during phone calls, see Locking your see Receiving a second call (call screen. waiting). Opens the Dial Pad so you can use Ending a call it to dial additional numbers, such Do one of the following: as an extension or a response to a voice prompt. • Press Power/End . Dials any extra digits (such as a • Press the button on the headset (if the password or an extension) that you headset is attached). assigned to a speed-dial favorite button. See Defining favorite Switching applications during a call buttons for information on defining You can use your organizer apps and other extra digits. This button disappears applications while you’re talking on the after you select it to dial the phone; so go ahead and check your numbers. calendar, or go to Memos and enter the driving directions your caller is giving you. Mutes the microphone so that you and the noise around you can’t be You can even send text messages while you’re on a call. heard on the other end. The call status changes to Muted. When NOTE What you can’t do, however, is you want to speak, be sure to make a data connection while on a call. select the Mute button again. This means that you can’t browse the web or send or receive email or multimedia messages.

WHAT CAN I DO WHEN I’M ON A CALL? 51 3 YOUR PHONE

1 (Optional) If you want to continue CHAPTER talking while viewing another application, select Speakerphone or connect a headset (see Using a hands-free device). 2 Press Applications . 3 Select the icon for the application you want to open. 4 When you’re ready to leave the app, open another app or press Phone TIP You can turn the Add New Number prompt to return to Active Call View. on and off. In Contacts, open the Options menu, and select Preferences. To turn this DID YOU KNOW? You can press Phone to toggle option on, check the Ask to add unknown between Active Call View and the Main tab in phone numbers after calls box. To turn this the Phone app, so you can access other tabs, option off, uncheck this box. such as Contacts and Favorites, during a call.

• To create a new contact entry for this Saving phone numbers number, select Create a New Contact, After you complete a call to a number that and enter the contact’s info. is not in your Contacts list, you are • To add this number to an existing prompted to add the number to your contact entry, select Add to a Contact, Contacts list. and then select the contact. This pastes the number into the first available phone number field for that contact. • To decline adding this number, select Cancel.

52 WHAT CAN I DO WHEN I’M ON A CALL? YOUR PHONE 3

• To disable the Add New Number NOTE To do this, you can use any of the prompt, check the Don’t ask me this methods described in Making calls. CHAPTER again box, and then select Cancel. 5 When the Dial another call prompt If you don’t add a number right away, follow appears, select Ye s . these steps to add it later. 6 Select Swap to switch between 1 Press Phone . the two calls. 2 Select the Call Log tab. 3 Highlight the number you want to save. 4 Press Menu . 5 Select Add Contact. 6 Select New to create a new contact, or select Add to add this number to an existing contact. 7 Enter the information for the entry, and then select Done. 7 To end the active call, press Power/End . Making a second call

You can make a second call while your first DID YOU KNOW? When you hang up one call, call is still active. you can continue your conversation with the remaining call. 1 Dial the first number and wait until the person answers. Receiving a second call (call waiting) 2 Put the first call on hold by pressing Send or selecting Hold . When you are on a call, you can receive a second call and have separate 3 Select Add Call . conversations with each caller. When the 4 Dial the second number. second call comes in, you hear a call

WHAT CAN I DO WHEN I’M ON A CALL? 53 3 YOUR PHONE

waiting tone and the Call Waiting dialog in your mobile account may be deducted CHAPTER box appears. You can do any of the for each call included in the conference call. following to handle the second call: 1 While the first call is active, make a • To place the current call on hold and second call. answer the new call, press Send 2 Select Conference . This joins you or select Answer. and the two calls in a conference call. • To send the new call to voicemail, select Ignore. • To send the new call to voicemail and send the caller a text message, select Ignore with Text.

NOTE Sending text messages to land line phones may not be supported.

• To hang up the current call and answer the new call, press Power/End . 3 To add more calls to the conference, • To switch between the original call and select Hold , dial another number, the second call you answered, select and then select Conference to add Swap or press Send . the new call. 4 To end the conference, make sure the Making a conference call conference is the active call, and then You can join a total of five other calls in a press Power/End . conference call, provided that your network and service plan include 6-way conferencing. Please contact your wireless service provider for more information. Additional charges may apply and minutes

54 WHAT CAN I DO WHEN I’M ON A CALL? YOUR PHONE 3

4 Select the Forward all calls pick list. TIP If you want to continue a conversation CHAPTER • If the forwarding number appears in with one of the people on a conference call, you can extract that call from the conference. the pick list, select the number. Select Extract Call (the onscreen button on • If the forwarding number does not the far right), and then select the call you want appear in the pick list, select Edit to extract. Numbers, and then select New. Enter a forwarding number, including Forwarding all calls the area code and country code if You can forward all your calls to another they are different from your mobile telephone number. You can also selectively phone number. Select OK. Select the forward certain calls (see Forwarding calls number you just entered, and then under certain conditions). Please check select OK. with your wireless service provider about 5 Select OK. availability and pricing of forwarded calls, as additional charges may apply. TIP After you set the number you want to forward all your calls to, the call forwarding 1 Press Phone . icon appears in the title bar (see What are all 2 Press Menu . those icons?). We also recommend that you 3 Select Options, and then select Call call your Treo 680 to confirm that your call forwarding settings work properly. Preferences. TIP To turn off forwarding for all calls, select Off from the Forward all calls pick list.

Forwarding calls under certain conditions You can forward calls to another number when the line is busy, a call is unanswered, your smartphone is off, or you are outside a coverage area.

WHAT CAN I DO WHEN I’M ON A CALL? 55 3 YOUR PHONE

1 Press Phone . CHAPTER How many minutes 2 Press Menu . 3 Select Options, and then select Call have I used? Preferences. 4 Select the Forward all calls pick list and 1 Press Phone . select Off. 2 Select the Call Log tab. 5 Select any of the following pick lists: 3 Press Menu . When busy: Forwards calls if the phone 4 Select To t a l s from the Record menu. is busy. Not answered: Forwards calls if you do not answer. Off/No service: Forwards calls when your smartphone is not connected to a mobile network. 6 If the forwarding number appears in the pick list, select the number. If the forwarding number does not appear in 5 (Optional) To reset the counters to zero, the pick list, select Edit Numbers and select Reset Counters. then select New. Enter a forwarding number, and select OK. Select the 6 Select Done. number you just entered. 7 Select OK, and then select OK again.

56 HOW MANY MINUTES HAVE I USED? YOUR PHONE 3

Entering names and CHAPTER phone numbers

Contacts is where you enter information about the people you want to stay in contact with. You can get to this info from the Phone application, to dial phone numbers and create favorites, and from the Messaging and email applications, to send DID YOU KNOW? If you add a symbol at the messages. When you create a contact, you beginning of a contact’s last name, such as can also assign a photo and ringtone ID to #Smith, the contact appears at the top of your that contact, so you know when they call contact list. you. 6 Do any of the following: Adding a contact Add a caller ID photo: Select the 1 Press Phone . Picture box. (See Assigning a caller ID 2 Select the Contacts tab. photo for more info.) 3 Press Menu . Add a caller ID ringtone: Select the 4 Select New Contact from the Record Ringtone pick list. (See Assigning a menu. caller ID ringtone for more info.) 5 Use the 5-way to move between Place the entry in a category and fields as you enter info. mark it private: Select Details. (See Working with private entries for more info.)

ENTERING NAMES AND PHONE NUMBERS 57 3 YOUR PHONE

Add a note to an entry: Select Note CHAPTER . TIP To edit the entries on your SIM card you must either Import them into Contacts or Display additional fields for this press Applications, select SIM Book, and contact: Select Plus . edit them in the phone book on your SIM card. 7 After you enter all the information, select Done. 5 Select Edit. 6 Make changes to the entry as TIP Import contacts from your SIM card necessary, and then select Done. quickly and easily. In the Contacts list, open the Record menu and select Import from Assigning a caller ID photo SIM. 1 Press Phone . 2 Select the Contacts tab. Viewing or changing contact information 3 Open the contact you want to add the 1 Press Phone . photo to (see Viewing or changing 2 Select the Contacts tab. contact information). 3 Begin entering one of the following for 4 Select Edit. the contact you want to view or edit: 5 Select the Picture box and do one of • First name (JOH for John) the following: • Last name (SMI for Smith) • Select Camera to take a photo and • First initial and last name (JSM for add it to this contact entry when you John Smith) save the photo. 4 Select the name of the entry you want • Select Photos and select an existing to open. photo that you want to assign to this contact.

58 ENTERING NAMES AND PHONE NUMBERS YOUR PHONE 3

1 Press Phone . CHAPTER 2 Select the Contacts tab. 3 Open the contact to whom you want to give a caller ID ringtone (see Viewing or changing contact information). 4 Select Edit. 5 Select the Ringtone pick list and select a tone for this contact entry. 6 Select Done.

DID YOU KNOW? If you assign pictures to your contacts in Microsoft Outlook or Palm Desktop software and you install the desktop software from the Palm Software Installation CD, the pictures are automatically added to your contact entries on your smartphone when you sync. If you use third-party synchronization software, picture sync may not be supported. Check with the 6 Select OK. software developer for information.

TIP You can assign a ringtone to an entire Assigning a caller ID ringtone category of contacts. For example, use a Caller ID ringtones can let you know who is special ringtone for categories such as Family, Work, or Golf Buddies. Select the category calling before you even look at your pick list in the upper-left corner and select Edit smartphone. This is a great way to identify Categories. Select the category, and then calls from important people in your life and select Edit. Select the ringtone on the Edit to screen calls that you’d prefer not to Category screen. answer.

ENTERING NAMES AND PHONE NUMBERS 59 3 YOUR PHONE

Customizing Contacts Deleting a contact CHAPTER 1 Press Phone . 1 Open the contact you want to delete. 2 Select the Contacts tab. 2 Press Menu . 3 Press Menu . 3 Select Delete Contact from the Record 4 Select Options, and then select menu, and then select OK. Preferences. Creating a business card for beaming 5 Set any of the following options: 1 Create a new contact and enter your Remember Last Category: Sets own business card info. whether Contacts opens to the last category you selected. 2 Open the contact entry containing your business card info. Show SIM Phonebook: Sets whether 3 Press Menu . SIM Phonebook appears as an option in the category pick list. When you check 4 Select Select Business Card from the this box, you can view entries in the Record menu. phone book on your SIM card. TIP After you create your business card, you Ask to add unknown phone numbers can beam it to another device with an IR after calls: Sets whether you are port—provided the device supports beaming prompted to add phone numbers that with Palm OS® devices. Go to Contacts or the are not in your Contacts list after a call. Main tab in the Phone application, open the You can add unknown numbers to an Record menu, and then select Beam existing contact or create a new contact Business Card. entry. List By: Sets whether the Contacts list is sorted by last name or company name.

60 ENTERING NAMES AND PHONE NUMBERS YOUR PHONE 3

Viewing your SIM Phonebook Defining favorite CHAPTER 1 Press Phone . 2 Select the Contacts tab. buttons 3 Press Menu . 4 Select Options, and then select Your Treo provides an unlimited number of Preferences. favorite buttons for quick access to the following common tasks: 5 Make sure the Show SIM Phonebook box is checked. • Dialing a phone number (speed-dial) 6 Select OK. • Opening an application 7 In the Contacts list, select the category • Accessing a web page pick list at the top of the screen and • Addressing a message (text, MMS, or select SIM Phonebook. email) • Accessing voicemail (preset on your TIP If you imported contacts from your SIM card to Contacts, you may want to uncheck Treo) the Show SIM Phonebook box to avoid seeing duplicate entries. TIP Your wireless service provider may preset favorite buttons on your smartphone that are TIP Need to copy a contact to your phone customized for their services. book on your SIM card? In Contacts, select the contact you want to copy, open the Record menu, and then select Export to SIM.

DEFINING FAVORITE BUTTONS 61 3 YOUR PHONE

5 Enter a label for the favorite: CHAPTER • If the entry is for an existing contact, select Lookup. Start entering the last name of the contact, and select the contact when it appears in the lookup list. • If the entry is for a new contact, enter the label, press Down , and enter the number.

DID YOU KNOW? If you’re upgrading from a /650, most of your favorites should transfer from your old Treo along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting Organize Favorites. For more info about upgrading, see Upgrading from another Palm OS® device.

6 (Optional) Enter a Quick Key. Creating a speed-dial favorite button 1 Press Phone . KEY TERM Quick Key A letter that you can 2 Select the Favorites tab. press and hold to activate a favorite from any 3 Press Menu . tab in the Phone app. For example, create a speed-dial button for your mother’s number 4 Select New Favorite on the Record and enter the letter M for “Mom” as the menu. Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your smartphone dials the number.

62 DEFINING FAVORITE BUTTONS YOUR PHONE 3

7 (Optional) Select More, and then select 1 Press Phone . CHAPTER advanced options: 2 Select the Favorites tab. Extra Digits: Defines additional digits to 3 Press Menu . dial, such as a password or extension. 4 Select New Favorite on the Record To enter a one-second pause, insert a , menu. (comma) between digits. To add a longer pause, either enter more 5 Select the Ty p e pick list and select commas, or enter a p to add a 3-second Application, Message, Email, or Web pause. Link. 6 Enter a label for the favorite and enter Dial Extra Digits Automatically: Dials any other necessary information on predefined extra digits immediately the screen. after dialing the phone number, when checked. 7 (Optional) Enter a Quick Key. 8 Select OK. 8 Select OK. Editing a favorite button DID YOU KNOW? You can assign a special ringtone for a contact. See Assigning a caller 1 Press Phone . ID ringtone for details. 2 Select the Favorites tab. 3 Highlight the favorite button you want to Creating other types of favorite buttons edit. 4 Press Menu . DID YOU KNOW? When creating a Message or Email favorite, you can enter multiple 5 Select Edit Favorite on the Record addresses; simply separate each address with menu. a comma. This is an easy way to send 6 After you make your changes, select messages to a group of people. OK.

DEFINING FAVORITE BUTTONS 63 3 YOUR PHONE

CHAPTER TIP To arrange your favorites, open the Record Using a hands-free menu and select Organize Favorites. Highlight the favorite you want to move, and device then press and hold Option + Up or Down to move the button to another position. Select If you need to use your phone while driving Done. and this is safe and permitted in your area, use a phone headset (wired headset Deleting a favorite button included) or car kit (sold separately) for hands-free operation. Using a hands-free TIP Some favorites, such as voicemail, cannot device also makes it easy to check your be deleted. If a favorite can’t be deleted, the calendar, look up contact info, take notes, Delete button does not appear on the screen. and use other features during a call.

1 Press Phone . In addition to the headset included with 2 Select the Favorites tab. your Treo, your Treo is compatible with the following types of hands-free devices that 3 Highlight the favorite button you want to are sold separately: delete. 4 Press Menu . • Wired headsets and car kits with a 2.5mm connector (3-pin or 4-pin) 5 Select Edit Favorite on the Record menu. • Wireless headsets and car kits enabled with Bluetooth 1.1 or 1.2 wireless 6 Select Delete. technology 7 Select OK.

TIP The headset designed for Treo 180/270/ 300 is not compatible with your Treo 680.

Check the specifications for your hands-free device to confirm compatibility.

64 USING A HANDS-FREE DEVICE YOUR PHONE 3

When in doubt, ask the manufacturer if the • Swap between two calls (one on hold product is compatible with your Treo 680. and one active) CHAPTER To view a list of compatible Bluetooth • Hang up the active call hands-free devices, go to www.palm.com/ treo680gsm-support. TIP On other headsets, the headset button NOTE You cannot use a hands-free device may work differently than the button on the headset included with your Treo 680. with Bluetooth wireless technology to listen to music files. Microphone Headset

TIP To listen to music in stereo, you can button purchase the Palm 2-in-1 Stereo Headset. If you want to use a stereo headset with a 3.5mm connector, then you need to purchase a stereo adapter. Visit www.palm.com/ treo680gsm for more info on audio accessories.

Using a wired headset Speaker When using the headset that is included with your smartphone, you can press the headset button to perform any of the following tasks:

• Answer an incoming call • Answer a call-waiting call • Resume a call that you put on hold (not available when multiple calls are in progress)

USING A HANDS-FREE DEVICE 65 3 YOUR PHONE

Connecting to a Bluetooth hands-free from another Bluetooth device. See the CHAPTER device documentation that came with your hands-free device for instructions. KEY TERM Partnership Two devices—for example, your smartphone and a hands-free 1 Press Applications and select device—that can connect because each Bluetooth or tap the Bluetooth device finds the same passkey on the other icon in the title bar. device. Once you form a partnership with a device, you don’t need to enter a passkey to 2 Select Bluetooth On. connect with that device again. Partnership is NOTE The Bluetooth icon changes from also known as paired relationship, pairing, gray to blue to let you know that Bluetooth trusted device, and trusted pair. technology is turned on.

Once you set up a partnership with a Bluetooth hands-free device, you can communicate with that device whenever it is turned on and within range. Bluetooth range is up to 30 feet in optimum environmental conditions. Performance and range may be reduced by physical obstacles, radio interference from nearby electronic equipment, and other factors. 3 (Optional) Enter a device name that TIP If you hear a headset buzz or experience identifies your Treo 680 when it is poor microphone performance, your headset discovered by other Bluetooth devices. may be incompatible with your Treo 680. NOTE Use the same device name for all BEFORE YOU BEGIN Prepare your your Bluetooth connections. If you change hands-free device to accept a connection the device name, you need to recreate any partnerships you already created.

66 USING A HANDS-FREE DEVICE YOUR PHONE 3

4 Select Setup Devices. the more difficult it is for the passkey to be CHAPTER 5 Select Hands-free Setup. deciphered.

7 After you finish setting up the device, select Done to return to Trusted Devices View.

NOTE For some car kits, you need to initiate a Bluetooth connection from your smartphone to complete the partnership process. To do this, highlight the car kit in Trusted Devices View, press Menu , 6 Follow the onscreen instructions to and then select Connect. create a partnership with the specific hands-free device. When prompted, 8 (Optional) Enable advanced hands-free enter a passkey. features by pressing the multifunction button (MFB) on the hands-free device. IMPORTANT Some hands-free devices You can tell the connection is successful have a predefined passkey; if so, you can when you see a light blue headset icon in find the passkey in the documentation for the title bar of the Phone application. You that device. Other devices provide a screen can now use your Treo 680 with the where you enter a passkey that you make Bluetooth hands-free device. up. In either case, you must use the same passkey on both your smartphone and your Using a Bluetooth hands-free device hands-free device. We recommend that where possible, you make up a passkey of After you create a partnership with your 16 alphanumeric characters (letters and Bluetooth hands-free device and you turn it numerals only) to improve the security of on within range (up to 30 feet), the Treo your smartphone. The longer the passkey, automatically routes all calls to the hands-free device instead of to the

USING A HANDS-FREE DEVICE 67 3 YOUR PHONE

earpiece on your Treo. When a call comes • Place a call on hold and answer a CHAPTER in, your smartphone rings and the call-waiting call hands-free device beeps. Even if you • Hang up a single call answer the call on your Treo, the call goes • Transfer an outgoing call from the to the hands-free device. If you prefer to earpiece on your Treo to the hands-free route calls to the earpiece on your Treo, device you can change the settings on your smartphone to do this; see Customizing • Ignore an incoming call advanced settings for your hands-free • Redial the last number you called from device for details. the hands-free device

TIP If you’re using a Bluetooth hands-free DID YOU KNOW? If you have more than one device and you want to return to the earpiece Bluetooth hands-free device, the last one you or a wired headset during a call, select Cancel connected to becomes the active device. To Bluetooth in Active Call View. To return the switch between devices, turn off the active call to the hands-free device, open the device before you try to connect to the other Options menu and select Connect device. Bluetooth. Customizing advanced settings for your The features of your hands-free device vary hands-free device by model. Check the documentation for You can set whether your hands-free your hands-free device for details about device automatically answer calls, provided these features. Your Treo 680 can support the device supports this feature. the following actions, provided that your 1 Press Applications and select hands-free device also supports them: Prefs . • Answer an incoming call 2 Select Hands-free. • Hang up a call and answer a call-waiting call

68 USING A HANDS-FREE DEVICE YOUR PHONE 3

3 Do one of the following: Customizing phone CHAPTER To send all calls to your hands-free device: Check the Always route calls settings to handsfree box. Select the Auto answer pick list and select whether you want your hands-free device to DID YOU KNOW? You can download any automatically answer incoming calls and compatible ringtone directly to your how quickly it answers. smartphone (see Downloading files from a web page). You can also download ringtones To choose between the earpiece on to your computer and then email them to your your Treo and your hands-free device smartphone. on a call-by-call basis: Uncheck the Always route calls to handsfree box. Selecting ringtones When the phone rings, you can answer the call with your hands-free device by You can set various tones for various types pressing the multifunction button on of incoming calls. your hands-free device, or you can 1 Press Phone . answer the call with the earpiece on 2 Press Menu . your Treo by using the controls on your smartphone (see Receiving calls). 3 Select Options, and then select Sound Preferences. 4 Select Done. 4 Select the Application pick list and select Ring Tones.

CUSTOMIZING PHONE SETTINGS 69 3 YOUR PHONE

Roaming: A special tone for incoming CHAPTER calls when you’re outside your home mobile network. This tone overrides all other ringtones, unless you select No Sound. 9 Select Done.

DID YOU KNOW? You can assign a ringtone to a contact or an entire category of contacts. 5 Select the Volume pick list and select the volume level. Creating and managing ringtones 6 Select the Vibrate pick list and select You can also record sounds and use them when you want your smartphone to as ringtones. vibrate for an incoming call. 1 Press Phone . 7 (Optional) Check the Escalate ring tone volume box if you want the ring to 2 Press Menu . play softly and then increase to full 3 Select Options, and then select Sound volume the longer it rings. Preferences. 8 Select a ringtone from the pick list to 4 Select Manage. identify each of the following: 5 Do one of the following: Known Caller: An incoming call from • To record a sound, select New. someone in your Contacts or Favorites. • To play a sound, select it with the Unknown Caller: An incoming call from 5-way . someone identified by caller ID who is • To delete a sound, highlight it and not in your Contacts or Favorites. This press Backspace . includes callers that have blocked their • To send a sound, highlight it and caller ID. select Send.

70 CUSTOMIZING PHONE SETTINGS YOUR PHONE 3

6 Select Done twice. 6 Select the Vibrate pick list and select when you want your smartphone to CHAPTER TIP You can also create a new sound by vibrate for a phone alert. selecting New in Sound & Alerts Preferences. 7 Select an alert tone from the pick list for each of the following: Selecting Phone alert tones Voicemail Alert: Plays when you have You can set various tones for various types new voicemail. of alerts. Coverage in/out: Plays when you move 1 Press Phone . into or out of a coverage area. 2 Press Menu . 8 Select Done. 3 Select Options, and then select Sound Preferences. Adjusting call volume 4 Select the Application pick list and While a call is in progress, press the select Phone Alerts. Volume button on the side of your Treo to adjust the call volume.

• To increase the volume, press the upper half of the Volume button. • To decrease the volume, press the lower half of the Volume button.

5 Select the Volume pick list and select the volume level.

CUSTOMIZING PHONE SETTINGS 71 3 YOUR PHONE

1 Press Phone . CHAPTER 2 Press Menu . 3 Select Options, and then select Call Barring. 4 Select the Outgoing and Incoming pick Volume lists, and then select the type of calls Side button you want to prevent. 5 Select OK.

Adjusting ringer volume Customizing the Main tab in the Phone When a call is not in progress and music is application not playing, press the Volume button on Phone Display Options let you customize the side of your Treo to adjust ringer the appearance and entry mode of the volume, and then press the Side button to Main tab in the Phone application. confirm your selection. 1 Press Phone . Barring calls 2 Press Menu . 3 Select Options, and then select Phone Call Barring lets you prevent unauthorized Display Options. calls on your smartphone. You must enter your Call Barring password every time you 4 Set any of the following options: change your Call Barring preferences. Wallpaper: Sets the wallpaper that Contact your wireless service provider if appears on the Main tab in the Phone you do not know this password or if you application. To change the wallpaper, need more information. select the thumbnail image and then select an image to use as wallpaper.

TIP Call barring may not be available in some areas.

72 CUSTOMIZING PHONE SETTINGS YOUR PHONE 3

DID YOU KNOW? You can also set the CHAPTER background for Calendar Agenda View. See Customizing display options for your calendar for details.

Fade: Adjusts the intensity level of the wallpaper image. Ty p i n g … : Sets whether typing in the Main tab in the Phone app displays the 5 Select OK. Dial Pad and enters numbers you want to dial, or whether it displays the Setting your dialing preferences Contacts tab and starts a contacts Dialing preferences let you assign a prefix search. to your phone numbers. For example, you can automatically dial a 1 before all 10-digit TIP If you select the Typing starts contacts phone numbers. You can add a different search option, you can still enter a phone prefix based on the length of the phone number from the Main tab in the Phone app number. by pressing Option followed by the number. 1 Press Phone . Show Calendar event: Sets whether 2 Press Menu . the current event from the Calendar 3 Select Options, and then select Dial application appears in the Main tab in Preferences. the Phone app. When this option is 4 Set any of the following options: enabled, you can then select this event to jump to the Calendar app. Dialing from North America: Formats phone numbers using North American Default View: Sets the tab that appears conventions (XXX-XXX-XXXX). when you press Phone .

CUSTOMIZING PHONE SETTINGS 73 3 YOUR PHONE

Always dial +1 in front of the area Manually selecting the wireless network CHAPTER code: Adds a 1 in front of 10-digit phone You may be able to search for other numbers. This option is available only wireless network services in your current when Dialing from North America is location. enabled. 1 Press Phone . To 7 digit numbers: Adds a prefix to 2 Press Menu . 7-digit numbers. For example, enter your own area code to automatically add 3 Select Select Network from the your area code when you dial local Options menu. numbers. 4 Select another network, if available. To (6), (5), (4), digit numbers: Adds a prefix to numbers with the specified number of digits. For example, if all the phone numbers in your office have the 408 area code and a 555 exchange, followed by a 4-digit extension, select 4 and enter the prefix 408555. To call a colleague, simply dial your colleague’s 4-digit extension; your smartphone 5 Select OK. automatically dials the rest and makes the call. You can also create contact Using TTY entries with just the extension number and then dial the number from your A TTY (also known as TDD or text Contacts list. telephone) is a telecommunications device that allows people who are deaf or hard of 5 Select OK. hearing, or who have speech or language disabilities, to communicate by telephone.

74 CUSTOMIZING PHONE SETTINGS YOUR PHONE 3

Your Treo 680 is compatible with select TTY devices. You can connect a TTY/TDD What are all those CHAPTER machine to your smartphone through the icons? headset jack, but you cannot use your headset jack with a headset while this mode is enabled. Please check with the You can monitor the status of several items manufacturer of your TTY device for using icons in the title bar in the Phone connectivity information and to ensure that application: the TTY device supports digital wireless transmission. To use TTY, you may need to make additional arrangements with your wireless service provider. Please contact your wireless service provider’s customer service department for more information. 1 Press Phone . 2 Select the Dial Pad tab. 3 Enter #*TTY. 4 Press Send . 5 When a message appears indicating that TTY is enabled, select OK. To disable TTY, repeat these steps.

TIP A red T appears at the top of the Phone screen to indicate that TTY is enabled.

WHAT ARE ALL THOSE ICONS? 75 3 YOUR PHONE

0 You have new voicemail CHAPTER Your phone is on and you are in your wireless service provider’s messages. You can select this coverage area. If you are outside icon to retrieve your messages. a coverage area, No Service or If you have alternate line service No Service—SOS Only appears (ALS), the left side is shaded instead. No Service means that when you have voicemail on there is no coverage at all and line 1, and the right side is No Service—SOS Only means shaded when you have that you can call only voicemail on line 2. emergency numbers, such as You have a new alert, such as a 112. When you turn off your Calendar alarm or a new text phone, Phone Off appears. message. To view the alert, Call forwarding is active. press and hold Center or select the icon. See Viewing Your phone is on. The bars and using the alerts. display the signal strength. The stronger the signal, the more The Bluetooth wireless bars that appear. If you are technology icon appears in gray outside a coverage area, no bars when this feature is off, in blue appear. when this feature is on, and in reverse blue when your Your phone is on and a GPRS or smartphone is communicating EDGE network is within range, with another Bluetooth device. but you are not actively transmitting data. You can still make and receive calls. Your phone is on and a GPRS or EDGE data connection is active.

76 WHAT ARE ALL THOSE ICONS? YOUR PHONE 3

This icon replaces the Bluetooth Your battery is fully charged and CHAPTER icon when your smartphone is your smartphone is not connected to a Bluetooth connected to the charger. hands-free device. This icon You have new text or appears in dark blue when a call multimedia messages. The is in progress and in light blue number next to the icon when a call is not in progress. indicates the number of unread This icon replaces the Bluetooth messages in your Inbox. You icon when your smartphone is can select this icon to retrieve connected to your computer your messages. using a dial-up networking You have new email messages. (DUN) connection. The number next to the icon Your battery is partially drained. indicates the number of unread When the battery drains to 20% messages in your Inbox. If you of its capacity, the icon changes set up multiple email accounts from blue to red. At 10% of its on your smartphone, this capacity, you begin to receive number reflects only the warning messages, and at 5% account that you most recently of its capacity, the smartphone accessed. You can select this beeps (if the Ringer switch is in icon to retrieve your messages. the Sound On position) and the icon changes from red to clear. Your battery is being charged. The lightning bolt turns from red to green when the battery is fully charged and your smartphone remains connected to the charger.

WHAT ARE ALL THOSE ICONS? 77 3 YOUR PHONE

CHAPTER KEY TERM GPRS (General Packet Radio Service) A mobile connectivity technology that provides persistent data connections. (Additional charges may apply.)

KEY TERM EDGE (Enhanced Data rate for GSM Evolution) An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.)

DID YOU KNOW? You can tap the Bluetooth icon to quickly turn Bluetooth wireless features on and off.

TIP To display the remaining battery power, tap the battery icon at the top of the screen.

78 WHAT ARE ALL THOSE ICONS? CHAPTER 4 Your email and other messages

You already know how efficient email and messaging are for staying in touch. Now your Palm® Treo ™ 680 smartphone brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service provider’s data network. You can send photos to your friends and family, or create Microsoft Word or Excel files and send them to your colleagues. You can also receive attachments to view and edit at your convenience.

Benefits • Access email on the go • Save messages from your • Send and receive photos, sound computer to view at a convenient files, Word and Excel files, and time more In this chapter

Which email application should I use? ...... 81 The VersaMail application...... 81 Messaging ...... 95 YOUR EMAIL AND OTHER MESSAGES 4

Which email The VersaMail CHAPTER application should I application use? Before you can use VersaMail, you need to enter your email account settings. If you ® Your Treo 680 includes the VersaMail have multiple email accounts, you must application (called Email in Applications enter settings for each email account. View), which you can use to access your corporate, personal, and fee-based Internet After you enter your email account email. You can also access web-based settings, see the User Guide for the email, like Yahoo! Mail or Hotmail, from the VersaMail Application on your computer for web browser on your Treo. info on sending and receiving messages and customizing your VersaMail settings.

TIP An email application is not an email Windows: Start>Programs>Palm provider. An email application just transfers messages from an account that you have Mac: Insert the Palm Installation CD and already set up with a provider. click the link to the User Guide for the VersaMail Application in the KEY TERM Email provider The service you use to send and receive email. Your email Documentation folder. provider’s name appears between the @ symbol and the dot in your email address. How do I get started? 1 If either of the following is true, read the NOTE You must activate data services on User Guide for the VersaMail your your wireless service provider account Application on your computer: before you can use email on your • You used the VersaMail application on smartphone. your previous Palm OS® device, and

WHICH EMAIL APPLICATION SHOULD I USE? 81 4 YOUR EMAIL AND OTHER MESSAGES

you want to transfer those settings to Germany: debitel E-Mail, E-Plus imail, CHAPTER your smartphone. Freenet Email-Office, GMX eMail, • You plan to use VersaMail to access T-online eMail, eMail, and an email account on a Microsoft Web.de E-Mail. Exchange ActiveSync server, a Lotus Hong Kong: 1O1O, 3-DUALBAND-, Notes server, or a Microsoft MAPI Netvigator (IMS), and One2Free. server. Ireland: o2 Ireland and Vodafone 2 If your email provider is listed in the Ireland. following table, then skip to Setting up VersaMail to work with common Italy: interfree, kataweb, libero, Tim, providers. tin.It, and Tiscali. Australia: Bigpond Mail and OptusNet. Malaysia: Jaring and Maxis Net. Belgium: Scarlet, Skynet, Swing, and Mexico: Mensaje and yahoo!. Tiscali Belgium. Netherlands: @Home, Chello, Het Net, Brazil: UOL. Planet Internet, Tiscali, Wanadoo, Canada: Rogers High Speed and XS4ALL, and Zonnet. Sympatico. New Zealand: Vodafone NZ. Denmark: Cybercity, Sonofon, TDC, and Norway: Telenor and Netcom. Tiscali. Philippines: GlobeQuest and Pacific Finland: TeliaSonera. Internet - PH. France: 9 Telecom, Cegetel, Singapore: Pacific Internet, Singnet, Club-Internet, Free, Freesurf, La Poste, and StarHub. Noos, Orange, SFR.net, Tele2, Tiscali, Wanadoo, and yahoo!. Spain: Movistar, Telefonica, Terra.es, Vodafone, and Wanadoo.

82 THE VERSAMAIL APPLICATION YOUR EMAIL AND OTHER MESSAGES 4

Sweden: Bredbandsbolaget, Chello, Setting up VersaMail to work with other Com Hem, Tele2, TeliaSonera Mail, providers: CHAPTER Vodafone Euromail, and yahoo!. • Mail protocol: POP or IMAP Switzerland: Bluewin, GMX, green.ch, • Incoming and outgoing mail server Orange, Sunrise (my), Sunrise Freesurf, names, such as mail.myisp.com SwissOnline, Tiscali, and yahoo!. • Incoming and outgoing mail server Ta i wa n : HiNet Umail. port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 Thailand: AIS Mail. (outgoing POP or IMAP) United Kingdom: Blueyonder, BT • (If necessary) Security settings: APOP, Internet, BT Openworld, BT Yahoo!, ESMTP, SSL Clara.net, Demon, Freeserve, Lycos, NTL, O2, Orange, Pipex, Tiscali, UK Setting up VersaMail to work with Online, Virgin, Vodafone, Wanadoo, and common providers yahoo!. 1 Press Applications and select United States: AOL, Apple.Mac, AT&T Email to open the VersaMail Worldnet, Bell South, Cablevision, application. Charter, Comcast, CompuServe, 2 If prompted to select an initial setup EarthLink, Gmail, Mail.com, NetZero, option, select Continue. Speakeasy, DSL, and Yahoo!. 3 Make up a name that describes this 3 If your email provider’s name is not account and enter it in the Account listed, then you need to obtain the Name field. For example, Work Email. following info from your system 4 Select the Mail Service pick list, and administrator or ISP, and then skip to then select your email provider, such as EarthLink, and then select Next.

THE VERSAMAIL APPLICATION 83 4 YOUR EMAIL AND OTHER MESSAGES

Setting up VersaMail to work with other CHAPTER providers 1 Press Applications and select Email to open the VersaMail application. 2 If prompted to select an initial setup option, then select Continue. 3 Make up a name that describes this account and enter it in the Account 5 Enter the username for your email Name field. For example, Work Email. account. Your username usually appears before the @ symbol in your email 4 Select the Mail Service pick list, and address. then select Other. 5 Select the Protocol pick list, select POP NOTE For some email providers, such as or IMAP (based on the info you got from Gmail, your username is your entire email your system administrator or ISP), and address. Check with your email provider if then select Next. you are not sure what to enter as your username.

6 Select the Password box, enter your email account password, select OK, and then select Next. 7 Select Next, and then select Done.

TIP To enter settings for another email account, open the Accounts menu and select Account Setup.

84 THE VERSAMAIL APPLICATION YOUR EMAIL AND OTHER MESSAGES 4

6 Enter the username for your email Creating and sending messages CHAPTER account. Your username usually appears 1 From the Inbox, select New. before the @ symbol in your email 2 Begin entering one of the following for address. the addressee: NOTE For some email providers, such as • Email address Gmail, your username is your entire email • First name address. Check with your email provider if you are not sure what to enter as your • Last name username. TIP If you enter address info that matches one 7 Select the Password box, enter your or more of your contacts, VersaMail displays the matching contacts. To accept a email account password, select OK, and suggestion, select the correct contact. To then select Next. send to a different address, keep entering the 8 Enter your email address and the email address or name. names of the incoming and outgoing mail servers, and then select Next. 3 Enter the subject and message text. 9 If your system administrator or ISP provided port numbers or security TIP To move between fields, press Up or settings, select Advanced, and then Down on the 5-way. enter those settings. 4 Select one of the following: TIP You can also select Advanced to set more Send: Connects and sends all options for incoming and outgoing messages. messages immediately. If the message cannot be sent for any reason, the 10 Select Done. message is stored in your Outbox. Outbox: Puts the message in the Outbox to send later.

THE VERSAMAIL APPLICATION 85 4 YOUR EMAIL AND OTHER MESSAGES

Drafts: Saves the message so you can Attaching photos and videos CHAPTER continue working on it at another time. 1 Create the message to which you want to attach the photo or video. 2 On the New Message screen, select the red paper clip icon in the upper-right corner. 3 From the Ty p e pick list, select Photo/ Video.

DID YOU KNOW? VersaMail makes up to five attempts to send a message; if it is still not successful, an alert message appears and you must try to manually send the message again.

Adding attachments to your messages 4 On the Select Media screen, select the You can attach several types of files to your Album pick list to go to the album email messages. containing the photo or video you want,

. and then check the box to the left of the TIP To remove an attachment, select the file in photo or video. the Attachments box, and then select 5 Select Done. Delete. .

TIP To attach more than one file to a message, repeat steps 3 and 4.

86 THE VERSAMAIL APPLICATION YOUR EMAIL AND OTHER MESSAGES 4

Attaching ringtones 3 From the Ty p e pick list, select CHAPTER 1 Create the message to which you want Documents. to attach the ringtone. 4 Select the file you want on the 2 On the New Message screen, select Documents screen. the red paper clip icon in the 5 Select Done. upper-right corner. 3 From the Ty p e pick list, select Sounds. Attaching other types of files 1 Create the message to which you want TIP Ringtones that are copy-protected appear to attach the item. in the Sounds application with a lock icon. You 2 On the New Message screen, select can use these ringtones on your phone, but the red paper clip icon in the you cannot send them as attachments. upper-right corner. 3 From the Ty p e pick list, select the type 4 Select the ringtone you want, and then select Insert. of file to attach—for example, Address, Appointment, or Memo/Text. 5 Select Done. 4 Select the item you want from the list in the Ty p e box. Attaching Word, Excel, PowerPoint, and PDF files 5 Select Done. 1 Create the message to which you want Receiving and viewing messages to attach the file. 1 From any mailbox, select Get or Get & 2 On the New Message screen, select Send. the red paper clip icon in the upper-right corner. 2 From the Inbox, select the message you want to view.

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Replying to or forwarding messages CHAPTER When you respond to messages, you can select whether to include the original text (see Customizing your email settings).

DID YOU KNOW? The VersaMail application sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.

1 From the Inbox or another folder, open the message you want to respond to. 2 In Message View, select Reply. Select whether to reply to just the sender or to reply to both the sender and all addressees on the message. 3 Enter your reply. 3 If a large incoming message is 4 Select Send. truncated, select More .

TIP You can also tap the folder icon to the left TIP When viewing a message, tap the scroll of the attachment name to open a menu of arrows at the top of the screen to view the tasks you can do with the attachment, previous or next message. including View, Install, or Unzip, depending on the attachment file type; Save to card to save 4 Select Done. the attachment to an expansion card; or select Viewer to select the application you want to use to view the attachment.

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Viewing attachments TIP You can also tap the folder icon to the left CHAPTER There are a number of attachment types of the attachment name to open a menu of you can open with the built-in software tasks you can do with the attachment, on your smartphone (for example, including View, Install, or Unzip, depending on Microsoft Word, Excel, PowerPoint, and the attachment file type; Save to card to save PDF files; ringtones; and photos). the attachment to an expansion card; or select Viewer to select the application you want to 1 From any folder, open the message with use to view the attachment. the attachment you want to view. Messages with downloaded 3 When you finish with the attachment, attachments appear with a paper clip select Done to return to the icon to the left of the message icon. Attachments dialog box.

TIP If an attachment is not downloaded NOTE If there is no Done button, press because it is larger than your maximum Applications and select Email to message size, the paper clip icon does not return to the account’s Inbox. appear, and the attachment does not display at the bottom of the message screen. Select Managing your messages More to download and display any attachments. The status icons that appear near the messages in your Inbox indicate the 2 Tap the attachment name at the bottom following:

0 of the message screen to view it in the The message is unread when the default viewer on your smartphone. subject appears in bold. The message includes an attachment.

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The message includes a meeting 2 Press Menu . CHAPTER invitation. 3 Select Delete on the Message menu. This message has high priority. 4 If a confirmation dialog box appears, select OK to confirm deletion.

You can rearrange the message list to TIP To delete a single message, select the make it easier to find and view messages. envelope icon next to the message, and then select Delete from the list. • In the Inbox, select Sort, and then select one of the following: Sort by Date, Sort by Name, Sort by Subject. Deleting messages by date • To quickly switch between folders in list You can quickly delete a group of view, select the folder pick list at the messages by selecting a range of dates. top of the screen and select the desired 1 Press Menu . folder. 2 Select Delete Old on the Message menu. Deleting selected messages from the Inbox 3 Select the folder and a date range for the messages you want to delete. When you delete a message from the Inbox, it moves to the Trash folder. 4 Select OK. 5 If a confirmation dialog box appears, 1 Select the bullet next to the icon of each select OK to confirm deletion. message that you want to delete. To select adjacent messages, drag the TIP To empty (or purge) the Trash folder, open stylus so it touches the bullet to the left the Message menu and select Empty Trash. of each message. Lift the stylus and drag again to select more adjacent messages.

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Switching accounts and more. For complete information on all CHAPTER If you create more than one email account of the email settings you can customize, in VersaMail, you need to switch from see the User Guide for the VersaMail account to account to get, send, and Application on your computer. otherwise manage the messages in each Windows: Start>Programs>Palm account. Mac: Insert the Palm Installation CD and 1 Press Menu . click the link to the User Guide for the 2 Select Accounts, and then select an VersaMail Application in the account. Documentation folder.

DID YOU KNOW? If you assigned VersaMail to a Scheduling Auto Sync quick button, you can press that button You can set up VersaMail to automatically repeatedly to switch between your different download new email messages to your email accounts. smartphone with the Auto Sync feature.

Customizing your email settings TIP You need to set up a separate Auto Sync You can customize the VersaMail settings schedule for each email account. This feature for each individual email account on your may not work with email accounts that require Treo. The preferences you set apply only to VPN connection. the email account you are currently viewing. If you have multiple accounts, 1 Press Menu . configure each account separately. 2 Select Options, and then select You can set up a schedule to automatically Preferences. retrieve email messages; set preferences for how and when messages are retrieved; add a signature to an outgoing message;

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3 Select Auto Sync. CHAPTER TIP After you set up a scheduled Auto Sync and select Get Mail, from then on, only new messages are retrieved during Auto Sync.

Selecting alert tones When you schedule Auto Sync for a given account, you can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email arrives. 4 Check the Auto-sync box. 1 From any mailbox screen, press 5 Select the Every pick list and select the Menu . time interval, from 5 minutes to 12 hours. 2 Select Options, and then select Preferences. NOTE If you set a more frequent interval, 3 Select Alerts. you may need to recharge your Treo battery more often. 4 Check the Alert me of new mail box.

6 Select the Start Time and End Time TIP To receive notifications of successful Auto boxes, and then select the hour, the Sync retrievals only, uncheck the Alert me of auto sync failures box. Leave the box minute, and AM or PM to enter the time checked if you want to receive notifications of for the first and last Auto Sync to take both successful and failed Auto Sync place. Select OK. retrievals. 7 Select the days you want the schedule to be active. You can choose any 5 Select the Alert Sound pick list, and number of days, but you can set up only then select a sound. Your Treo plays a one schedule for each email account. brief demo of the sound. 8 Select OK, and then select Get Mail. 6 Select OK.

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Setting preferences for getting messages Unread messages (IMAP accounts CHAPTER 1 From any mailbox screen, press only): Downloads only unread mail to Menu . your smartphone. If you don’t check this box and you select Get & Send, all the 2 Select Options, and then select messages on your mail server are Preferences. downloaded to your Inbox, including 3 Select Incoming. messages you’ve read.

TIP The POP protocol does not support retrieval of unread mail only from the server. If you have a POP email account, VersaMail downloads all messages regardless of whether you have read them, and regardless of whether the Unread messages box is checked.

Mail from last: Gets messages sent 4 Set any of the following preferences, within the number of days you specify. and then select OK. Get: Indicates whether to get message Download attachments: Automatically subjects only or entire messages. downloads files attached to email, except for attachments that exceed the Ask Every Time: Indicates if you want maximum message size. to see a dialog box for selecting subjects only or entire messages each Maximum message size: Sets the time you retrieve email. If the box is maximum size of an incoming email unchecked, messages are retrieved message. Enter the size in kilobytes according to the option you select in the (KB). The default is 5KB, but you can Get pick list. enter any size up to 2048KB [approximately 2 megabytes (MB)],

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including attachments. The maximum 4 Check the Attach Signature box. CHAPTER message size that you can retrieve is 5 Enter your signature information, and 60KB for the body text and then select OK. approximately 5MB of total data for any attachments. Working with Microsoft Exchange Message Format: Sets the format for ActiveSync messages you retrieve. Microsoft Exchange ActiveSync works with the VersaMail, Calendar, and Contacts apps • HTML: Displays messages sent in on your smartphone to directly access HTML format with basic formatting corporate groupware information on a intact and displays other messages as Microsoft Exchange 2003 server. You can plain text. synchronize business email, calendar, and • Text: Displays all messages as plain contact info with the Exchange 2003 text, regardless of the format in which server from your smartphone without they were sent. using a desktop computer.

Attaching a signature to a message When you create a Microsoft Exchange ActiveSync account in the VersaMail You can attach a personal signature, with application, your email, calendar, and info like your company’s address and contact info sync directly with the phone numbers, to the bottom of all Exchange Server; information does not messages you send. sync with the desktop software application 1 From any mailbox screen, press on your computer, such as Microsoft Menu . Outlook or Palm Desktop software. Other 2 Select Options, and then select information that is stored on your Preferences. computer, such as tasks and memos, continues to synchronize with your desktop 3 Select Signature. software.

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For complete info on using a Microsoft Creating and sending a text message CHAPTER Exchange ActiveSync account, see the Each text message can have up to User Guide for the VersaMail Application 160 characters. Messages with more than on your computer. 160 characters are automatically split into Windows: Start > Programs > Palm several messages. (If you send a text message to an email address, the email Mac: Insert the Palm Installation CD and address is deducted from the click the link to the User Guide for the 160-character count.) VersaMail Application in the Documentation folder. DID YOU KNOW? You can page someone to call you by sending them a blank text message.

Messaging 1 Press Messaging . 2 Select New. You can use the Messaging application to 3 Select the To field to address the exchange brief text messages (SMS) and message: multimedia messages (MMS) with other • Press Center . If the recipient’s devices and email addresses that support name appears in the list of recent these forms of messaging. Before you use addresses, select it from the list. your Treo to send or receive messages, refer to your service plan for pricing and • If the recipient is in your Contacts list, availability of messaging services. enter the first initial and last name (no spaces), and then select the recipient’s phone number or email DID YOU KNOW? You can address messages to multiple recipients by separating the address, depending on where you addresses with a comma. If you address a want to send the message. single message to three people, you will be billed for three messages.

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• If the recipient’s name isn’t in the list CHAPTER of recent addresses or your Contacts list, enter the phone number or email address.

TIP If you see numbers when you expect to see letters (or the other way around), you need to turn Option Lock on by pressing Option twice or turn it off by pressing Option once. 5 Select Send. NOTE Sending text messages to land line phones may not be supported. TIP Select Save as Draft to save a draft of the message without sending it. To access the draft, select the category pick list at the top of 4 Enter your message or select the screen and select Drafts. QuickText to insert predefined phrases. To insert emoticons, select . Creating and sending a multimedia message TIP To add a new QuickText phrase, select Edit QuickText from the list. KEY TERM Slide A collection of text, pictures, videos, and sounds that are grouped together NOTE Some symbols can’t be used in text within a multimedia message. During messages. The Messaging application playback, all the items within a particular slide automatically replaces invalid characters. appear on the same screen. If a multimedia message contains multiple slides, each slide can be viewed separately during playback.

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Multimedia messages consist of text, • If the recipient’s name is not in the list photos, videos, and sounds presented as of recent addresses or your Contacts CHAPTER one or more slides.You can include any of list, enter the phone number or email the following items: address.

0 5 Enter a subject. Item Supported File Types 6 Select the image placeholder, and then Pictures JPEG, GIF, WBMP select one of the following: Videos MPEG4, 3GGP, 3GPP2 Attach image: Insert one photo or video from your smartphone or an Ringtones MIDI expansion card. Sound clips AMR, QCELP Take new picture: Take a picture with the built-in camera and add it to the 1 Press Messaging . message. 2 Select New. Take new video: Capture a short video 3 Select Add Media. with the built-in camcorder and add it to 4 Select the To field to address the the message. message with up to 25 addresses: • Press Center . If the recipient’s name appears in the list of recent addresses, select it from the list. • If the recipient is in your Contacts list, enter the first initial and last name (no spaces), and then select the recipient’s phone number or email address.

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CHAPTER TIP When creating a message, you can DID YOU KNOW? You can send a contact or preview or delete an item. Highlight the item, calendar entry. Select the entry, open the press Center on the 5-way, and then select Record menu, select Send, and then select Remove, View, or Play. Messaging.

7 (Optional) Select Sound , and then Receiving messages select one of the following: When your phone is turned on and is in an Record new: Record a sound clip of up area of wireless coverage, you to 1 minute. automatically receive new text messages. For multimedia messages, you can set Attach voice memo: Select a memo your smartphone to automatically you recorded in the Voice Memo download new messages or to notify you application. that a message is ready to be downloaded Attach ringtone: Select a ringtone. (see Customizing your Messaging settings). You can also configure how your 8 Enter a text message or caption. smartphone notifies you when a new 9 Select Add slide to insert additional message arrives (see Selecting Messaging slides. alert tones). 10 (Optional) Select Preview to view the The new message alert may include any of message as the recipient will see it. the following buttons: 11 (Optional) Press Menu , and then select High Priority from the Compose • OK: Dismisses the alert and places the menu to mark the message as urgent. message in your Inbox. 12 Select Send. • Reply: Opens Chat View, where you can reply with a text message. To send an MMS reply, select Add from Chat View.

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• Call Back: Dials the sender’s phone Using links in messages CHAPTER number. When you receive a text message that • Go To Msg: Opens the message so you contains a telephone number, email can view its full contents. address, or URL, you can dial the number, • Delete: Moves the message from your send an email message, or go to the web Inbox to the Deleted folder. page immediately. 1 Press Messaging . 2 Select the message that contains the link you want to use. 3 Select the phone number, email address, or URL (appears as underlined blue text). Your Treo automatically launches the appropriate application from the link.

Viewing/playing a multimedia message TIP When you receive a message, you can also press Send to call the sender. 1 Press Messaging .

TIP If you have multiple alerts, the Alert dialog 2 Select the message you want to view. box displays all your pending alerts. Select an 3 If there are sounds or multiple slides, item’s description to jump to that item, or playback begins immediately. check the box to clear that item. To view all your pending alerts from any screen on your 4 Do any of the following: smartphone, press and hold Center on the • Use the onscreen controls to scroll to 5-way. other slides and messages.

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• To view message details, press Menu CHAPTER and select Message Details from the Message menu. • To save a calendar or contact entry, open the message details. You can access saved entries later by pressing Applications and selecting Calendar or Contacts (depending on the type of entry you • To save a sound, press Menu , and saved). select Save Sound from the 5 Select OK. Message menu. You can access saved sounds later by pressing Arranging your messages Applications and selecting You can rearrange the messages in any Sounds or Voice Memo . folder by using the Sort command. • To save a picture, press Menu , 1 Press Messaging . and select Save Picture from the Message menu. You can access saved pictures later by pressing Applications and selecting Pics&Videos . • To copy the text, use the stylus to highlight the text, then press Menu , select Edit, and then select Copy. • To stop playback of a message, select 2 Select the folder list in the title bar and Play/Stop. select the folder you want to sort.

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3 Press Menu . Chatting with Messaging CHAPTER 4 Select View, and then select Sort by Name or Sort by Date. DID YOU KNOW? You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free device Deleting messages or the speakerphone. You can delete several messages at once from any folder by using the Purge When you exchange more than one command. message with a single contact, the messages you exchange with that person TIP To delete an individual message, highlight are grouped into a chat session. When you it in the message list, and then select Delete. select a chat session from your message list, the upper part of Chat View displays all 1 Press Messaging . messages you’ve exchanged with this 2 Select the folder list in the title bar and contact, and the lower part provides an select the folder that contains the entry area. messages you want to delete. You can carry on multiple chats at the same 3 Press Menu . time and easily switch between them, 4 Select Purge from the Message menu. using the pick list at the top of the screen. 5 Select the Purge pick list, and then select an option. TIP To find a chat you had with someone, open your Messaging Inbox and select a chat 6 Select OK. session.

1 Press Messaging . 2 Do one of the following: Start a new chat: Select a message and reply to it.

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Continue an existing chat: Select a CHAPTER message that displays the Chat icon.

Create new messages as: Indicates whether text or multimedia messaging is the default format for a new message. 3 Enter your message. Request Receipts (MMS only): TIP Pale gray text indicates that a message is Indicates whether you want to receive a pending or enroute. confirmation when an outgoing MMS message is delivered.

4 Select Send. NOTE If your wireless service provider supports delivery receipts for text Customizing your Messaging settings messages, an additional setting appears 1 Press Messaging . here. 2 Press Menu . Confirm message deletions: Indicates 3 From the Options menu, select whether you want deletion confirmation Preferences. prompts to appear. 4 On the Messages tab, set any of the following preferences for your individual Privacy Mode (hide text): Indicates messages: whether you want the body text to

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appear in the alert when you receive a Display my name in chat window as: new message, or whether you want the Enter the name you want to use as the CHAPTER alert to hide the text and prompt you to label for your messages in Chat View. go to the message. Label color: Select a color to Message validity period: Indicates differentiate your messages from the how long you want an outgoing sender’s messages while in Chat View. message to be valid. Use color for: Indicate whether you 5 Select the Chat tab and set any of the want both your name and message text following preferences for chat sessions. in the selected label color, or only your name. 6 Select the Network tab and set any of the following preferences for network connections.

Create chats from messages: Indicate when you want to group messages from the same person into a chat. Show timestamps in chats: Indicate whether you want to see the local date Automatically collect MMS and time the message was sent next to messages: Indicate whether you want each message. to download multimedia messages automatically.

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Even when roaming: Indicate whether 3 Select Options, and then select Alerts. CHAPTER you want to automatically receive multimedia messages while roaming. Network Configuration: Indicate if you want to use Automatic or Manual message retrieval. If you select Manual, select Edit and enter your wireless service provider’s settings.

NOTE We recommend that you do not change the Network Configuration 4 Select the Application pick list and settings. select Messaging. 7 Select OK. 5 Select the Volume pick list and select the volume level. Selecting Messaging alert tones 6 Select the Vibrate pick list and select when you want your smartphone to DID YOU KNOW? Your Treo includes a silent alert vibrate. that can vibrate even when the Ringer switch 7 Select the Message Tone pick list and is set to Sound Off. select a tone for incoming message alerts for a message alert. 1 Press Messaging . 8 Check the boxes if you want to see 2 Press Menu . onscreen alerts when a new message arrives and when a message you sent is received. 9 Select Done.

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What are all those icons? A multimedia message that is ready CHAPTER for you to download TIP By default, the Messaging app shows the Inbox folder. To view a different folder, select A multimedia message that is fully the folder list in the title bar and select a downloaded different folder from the list. A multimedia message that is fully downloaded and contains sound The message descriptions in the Inbox, A voicemail page Outbox, and Sent folders show the message status: A message that is waiting to be • Unread messages appear in bold. sent • Read messages appear in plain text. A receipt, which you requested, • Urgent messages appear with a red confirming delivery of the message exclamation point (!). An outgoing message with an error The following icons show the message type and additional status info: DID YOU KNOW? If you are outside a coverage A text message area or if your phone is turned off, outgoing messages go into the Outbox. When you A chat session return to a coverage area or turn your phone on, your pending messages are automatically sent and transferred to the Sent folder.

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106 MESSAGING CHAPTER 5 Your connections to the web and wireless devices

You use the web for many things: driving directions, shopping, news, web-based email. Now, with your wireless service provider network and the built-in web browser, you can take the web with you almost anywhere. The built-in Bluetooth® feature of your Palm® Treo ™ 680 smartphone helps you easily set up wireless connections to a number of devices, so you can enjoy the convenience of cable-free connectivity. You can also use your smartphone to connect your computer to the Internet and to share contacts or your favorite photos with other people.

Benefits • Carry the web with you • Connect to Bluetooth headsets • Store web pages for offline and car kits viewing • Connect your computer to the Internet through your smartphone In this chapter

Web browser ...... 109 Connecting your computer to the Internet through your Treo . . . . . 118

Connections with Bluetooth devices ...... 121 YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 5

content without scrolling left or right. You Web browser can also switch to Wide Page Mode if you CHAPTER like. The Blazer® web browser on your Treo provides quick and easy access to web DID YOU KNOW? You can send email from a pages. You can view most sites you use on web page on your Treo. Email addresses your computer, including those with appear as links on web pages. After you security and advanced features, such as configure an email application on your Treo, JavaScript and frames. To browse the web, you can select an email address link to create you must activate data services from your a message to the selected address. wireless service provider. Optimized Mode

DID YOU KNOW? The security certificates and 128-bit Secure Sockets Layer (SSL) encryption let you visit secure websites, like ones for banking and using email. Some secure sites also require specific browsers, so those may not work with your web browser.

DID YOU KNOW? The web browser supports JavaScript, SSL strong encryption, and cookies, but does not support plug-ins (such as Flash or Shockwave) or Java applets. Wide Page Mode

Viewing a web page To make viewing web pages on your Treo a better experience, the web browser reformats web pages into a single column and resizes images. In this format—called Optimized Mode—you can see most

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1 Press Applications and select Web Follow a link to another web page: In CHAPTER to open the Blazer web browser. If Optimized Mode, highlight the link by necessary, select Ye s to turn on your pressing Left or Right and then phone, and Ye s to connect to the press Center to go to the selected Internet. page. In Wide Page Mode, use the If you do not see either of these icons stylus to select a link. in the title bar, data services are Submit a form: Enter the info and then not available in your current location and select the onscreen button to submit you cannot connect to the Internet. the form. If the form doesn’t have an 2 Enter a web page address (URL) in the onscreen button, press Return . Address Bar and select Go. TIP To adjust the font size, open the Options NOTE If you browse to a secure web menu and select Font. To fit more text on the page, a lock icon appears in the screen, select Small. To make the text easier Address Bar. to read, select Large.

3 Do any of the following to navigate 4 Use the 5-way to access any of within the web page: the following icons in the title bar:

View a page in wide layout format (as 0 on your computer): Press Menu , Goes to your home page. select Options, and then select Wide Opens a dialog box where you Page Mode. can enter a web address or view a list of recently viewed web Scroll through the page: In Optimized pages. Mode (the default format) press Up Goes back in order through or Down . In Wide Page Mode, use all buttons on the 5-way to scroll in pages you viewed. any direction. Goes forward in order through pages you viewed.

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Gets the latest version of the 4 Change the entries in the Name and current web page. This is Description fields. CHAPTER sometimes called refreshing the 5 Select OK, and then select OK again. web page. Opens a list where you can select Fast mode (no images or style sheets) or Normal mode (with images and style sheets).

Creating a bookmark With bookmarks, you can instantly access a web page without entering the address every time. The web browser can store up to 100 bookmarks or saved pages, allowing Saving a page you to open your favorite web pages You can use the web browser to save a quickly. Note that a bookmark is different page for offline viewing, so you don’t need from a saved page and different from a a wireless connection to view it later. favorite (see Defining favorite buttons). 1 Go to the page you want to save. 2 Press Menu . DID YOU KNOW? The predefined bookmarks take you to pages that are optimized for your 3 Select Save Page from the Page menu. Treo. 4 Select OK, and then select OK again.

1 Go to the page you want to bookmark. Viewing bookmarks or saved pages 2 Press Menu . Bookmarks and saved pages both appear in 3 Select Add Bookmark from the Page Bookmarks View. Saved pages are menu. indicated by a small triangle in the upper-right corner of the bookmark.

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Editing or deleting a bookmark or saved CHAPTER DID YOU KNOW? You can make Bookmarks page View the default view when you open the browser. Open the Options menu and select 1 In Bookmarks View, press Menu . Preferences. Select the Start With pick list 2 Select Edit Bookmarks from the and select Bookmarks. Bookmarks menu. 3 Select the bookmark you want to edit or 1 Select the Bookmarks View icon. delete.

TIP If you can’t edit, delete, or beam a bookmark, it is probably locked and these actions are prohibited.

4 Enter the desired changes or select Delete. 5 Select OK.

2 Select the bookmark or saved page you Arranging bookmarks and saved pages want to view. Bookmarks View has ten pages where you can store and arrange bookmarks and

TIP To go back to the last web page you saved pages in a way that works for you. viewed without selecting a bookmark, select For example, you can store travel links on Page View. one bookmark page, stock links on another, and business links on a third page.

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1 In Bookmarks View, press Menu . example, if you download an MP3 file, you can listen to it later in the Pocket Tunes™ CHAPTER application. If a file is not recognized by any application on your Treo 680 you cannot open it on your Treo. You can, however, download the file to an expansion card, transfer it to your computer using an expansion card reader (sold separately), and view it on your computer. You can download files such as new 2 Select Edit Bookmarks from the applications and choose to play or save Bookmarks menu. music and video files in many popular 3 Enter a title for this page of bookmarks. formats—provided that the website permits the downloading of files: 4 Use the stylus to drag and drop a bookmark into the desired slot. You can move a bookmark within the current Item Supported File Types page or move it to a different bookmark Pictures JPEG, WBMP, GIF, page by dragging and dropping it on one animated GIF of the Bookmark Page icons at the Videos MP4, 3G2, ASF, WMV bottom of the screen. Ringtones MIDI, AAC 5 Select OK. Music MP3, WMA Downloading files from a web page The web browser lets you download files that are recognized by one of the TIP You can also access software and other downloads using the Downloads bookmark. applications on your Treo 680. When you download a file, you can open it in the application that recognizes the file. For

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1 Go to the page with the link to the file CHAPTER you want to download. TIP The web browser recognizes streamed content that is not supported by any of the 2 Do one of the following: applications on your Treo 680, and it displays a • In Optimized Mode, press Left or Media type not supported message. Right to highlight the link to the file, and then press Center . 2 Once streaming begins, playback starts • In Wide Page Mode, tap the link with automatically. Use the following your stylus. controls when viewing or listening: 3 If prompted, select what you want to do • Select to return to the web page with the file: Play, Save To Device, or containing the streamed content. Save To Card. • Select or press Center to 4 Select Ye s . pause playback. • Select or press Center to TIP You can also save an image from a web resume playback after pausing. page by tapping and holding it with the stylus. • A few seconds after playback begins, the toolbar is hidden and you can view Streaming files from a web page the content on the full screen. Press The web browser lets you stream files that Up or Down to display the are recognized by one of the applications toolbar; press Up or Down on your Treo 680. For example, you can again to hide the toolbar again. choose to play music and video files in • Press the Volume button on the side many popular formats (MP3, WMA, WMV). of your smartphone to adjust the 1 When the web browser recognizes volume. streamed content on a web page, it displays a Play icon. To view or Copying text from a web page listen to the streamed content, select You can copy text from a web page and Play . paste it into other applications.

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1 Use the stylus to highlight the text you 2 Select Find Text on Page from the want to copy. Page menu. CHAPTER 2 Press Menu . 3 Enter the text you want to find. 3 Select Edit, and then select Copy. 4 Check or uncheck the Wrap Search box 4 Go to the app in which you want to to indicate whether you want the search paste the text and position the cursor to wrap from the end of the page to the where you want to paste the text. beginning when the end is reached. 5 Press Menu . 5 Select Find to start the search. 6 Select Edit, and then select Paste. Customizing your web browser settings

DID YOU KNOW? If the web browser does not 1 In Page View, press Menu . recognize a phone number as dialable, you 2 Select Options, and then select can copy the phone number (as text) and Preferences. paste it into the Dial Pad (see Dialing from a web page or message). 3 Select Page and set any of the following preferences: Returning to recently viewed pages The History list stores the addresses of the last 100 pages you visited. Items in the History list are sorted chronologically. 1 In Page View, press Menu . 2 Select History from the Page menu. 3 Select the web page you want to load.

Finding text on a web page Start With: Determines which view appears when you open the browser. 1 In Page View, press Menu .

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Home Page: Sets the page that appears Disable cookies: Determines whether CHAPTER when you select . websites can store personalized info on your Treo. Some sites do not work Restore Default: Selects the original properly if you select this option. home page, if you changed it. Disable JavaScript: Bypasses Show Address Bar: Sets whether the JavaScript elements on the web pages web address appears in Page View. you view. When it is visible, you can select the pick list to go to a previously viewed Tap and Drag: Determines whether page or enter a URL directly from Page dragging the stylus selects text or View. scrolls through the content of the page. 4 Select General and set any of the Normal mode/Fast mode: Determines following preferences: whether a web page appears as designed (Normal mode) or with some of the items removed for faster display. Selecting Fast mode gives you the following options:

• Disable cascading style sheets: Determines whether style sheets are applied when you load a web page. When style sheets are disabled, pages download faster, but you may Auto-complete: Determines whether lose some of the formatting. the web browser suggests text, based on your previous entries, when you KEY TERM Cascading Style Sheets (CSS) A begin entering info. file that governs design elements of a web page, such as its fonts, colors, and layout.

116 WEB BROWSER YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 5

• Don’t download images! Cookies: Indicates how much memory Determines whether images appear is being used by cookies. To free up this CHAPTER when you load a web page. If you memory, select Clear Cookies. select not to view images, you can Cache: Indicates how much memory is still see any image by selecting the being used by your cache to store placeholder box on the web page. recent pages and history. To free up this memory, select Clear Cache. TIP Lots of pretty graphics slowing you down? Browse the web faster by enabling the Don’t Clear cache on exit: Determines download images! option. whether the cache clears each time you exit the web browser. 5 Select Advanced and set any of the Set Proxy: Sets up a proxy server to following preferences: access the Internet. If your connection requires a proxy server, please contact your Internet service provider or IT administrator for this information. 6 Select OK.

Set memory limit for storing pages: Sets the amount of memory used for your cache. Pages are cached so that they load faster the next time you view them.

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Creating a partnership between your Treo CHAPTER Connecting your and your computer computer to the 1 Make sure that your computer’s Bluetooth setting is on and that your Internet through computer is ready to create a Bluetooth partnership. Check the documentation your Treo that came with your computer to find and change these settings. Dial-up networking (DUN) is the feature 2 On your smartphone, press that converts your smartphone into a Applications and select modem so that you can access the Internet Bluetooth . from your computer. If your computer is 3 Select Bluetooth On if it is not already enabled with Bluetooth wireless selected, and then select Setup technology, you can set up your Devices. smartphone as a wireless modem using 4 Select Tru s t e d D e v i c e s . the built-in Bluetooth technology. The following procedures describe the process of setting up your smartphone as a wireless modem using the built-in Bluetooth technology.

TIP If your computer is not enabled with Bluetooth wireless technology, you need to purchase a wireless Bluetooth adapter accessory for your computer to use this 5 Select Add Device. The discovery icon feature. appears, indicating that the discovery process is active.

118 CONNECTING YOUR COMPUTER TO THE INTERNET THROUGH YOUR TREO YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 5

6 Select your computer from the Tru s te d Accessing the Internet using a Bluetooth Devices list, and then select OK. DUN connection CHAPTER 7 Make up a passkey, enter it on the The steps for accessing the Internet on Bluetooth Security screen, and then your computer may vary depending on your select OK. The passkey can be up to 16 operating system and how Bluetooth numbers. wireless technology is set up on your computer—for example, if it is built-in NOTE You need this passkey in the next versus if you are using a Bluetooth adapter. step, so be sure to write it down exactly. If you need additional info, check your We recommend that you use a passkey of computer’s documentation for how to set 16 numbers, where possible, to improve up Bluetooth technology to access the the security of your Treo. The longer the Internet using a DUN connection. passkey, the more difficult it is for the passkey to be deciphered. TIP You may need to use a virtual private 8 Enter the same passkey on your network (VPN) to access corporate email. Check with your system administrator for computer when prompted. more information. 9 Select Done, and then select Done again to return to the Bluetooth screen. BEFORE YOU BEGIN Verify that DUN is enabled on your computer. See the Setting up your computer for a Bluetooth documentation that came with your DUN connection computer for details. Follow the instructions from the manufacturer of your Bluetooth adapter to 1 Open the Bluetooth application on your enable DUN. computer and let it locate the Treo you paired it with in the previous procedure.

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2 Double-click the icon or option CHAPTER representing your smartphone. Your DID YOU KNOW? You can check the status of the computer connects to your smartphone connection by right-clicking the Bluetooth network icon in the taskbar. and shows that DUN services are available. NOTE When a DUN connection is active, 3 Double-click the DUN icon. you cannot use data services on your 4 Enter your wireless service provider’s smartphone. For example, you cannot settings. Contact your wireless service browse the Web, or send or receive email provider if you don’t have these messages. Also, any scheduled automatic settings. email retrievals do not take place. You can, 5 Click Dial. Once the connection is however, use other wireless features of successfully established, you can your smartphone, such as making and browse the Internet on your computer receiving phone calls or sending and or download your email. receiving text messages.

TIP If you get a message asking whether you Terminating a Bluetooth DUN Internet want your computer to remember the dial text session for this connection, we recommend that you It is important to end a Bluetooth DUN say yes. This avoids errors and the inconvenience of entering the dial text for session after you finish using it. Ending the every session. DUN session lets you use the wireless features of your Treo 680 that require a data connection, it frees up the Bluetooth 6 Look for a network connection icon in feature so that you can connect to other the taskbar at the bottom of your Bluetooth devices, and it optimizes battery computer screen to verify that you are life, too. connected.

120 CONNECTING YOUR COMPUTER TO THE INTERNET THROUGH YOUR TREO YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 5

1 On your computer, right-click the icon or You can create a list of Bluetooth devices option representing your smartphone. that you trust to communicate with your CHAPTER 2 Click Disconnect. Treo. When communicating with trusted devices, your Treo skips the discovery process and creates a secure link as long as the device is within range. Bluetooth Connections with range is up to 30 feet depending on Bluetooth devices environmental conditions, including obstacles, radio interference from nearby electronic equipment, and other factors. With the built-in Bluetooth wireless technology on your Treo, you can connect When you configure a hands-free device, to a number of Bluetooth devices, as described previously in Connecting to a including a hands-free device such as a Bluetooth hands-free device, the headset or car kit, a printer, or a GPS hands-free device automatically appears in receiver, as well as to other your Trusted Devices list. Follow the steps and handhelds that are equipped with in this section to add other devices to your Bluetooth wireless technology. If your Trusted Devices list, such as a friend’s computer is enabled with Bluetooth handheld. wireless technology, you can also synchronize wirelessly or use your phone DID YOU KNOW? Your Treo does not support to connect your computer to the Internet. wireless connections to Bluetooth stereo headphones.

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Requesting a connection with another 5 Select Tru s t e d D e v i c e s . CHAPTER Bluetooth device 1 Press Applications and select Bluetooth . 2 Select Bluetooth On.

6 Select Add Device. The Discovery icon appears, indicating that the discovery process is active. 7 Select the Show pick list and select Nearby devices. 3 (Optional) Enter a device name that identifies your Treo 680 when it is 8 If the device you want to add doesn’t discovered by other Bluetooth devices. appear on the Discovery Results list, make sure that the other device is ready NOTE Use the same device name for all to receive a connection request (see the your Bluetooth connections. If you change device’s documentation), and then the device name, you need to recreate any select Find More on your Treo to search partnerships you already created. again. 9 Enter the same passkey on your 4 Select Setup Devices. smartphone and on the Bluetooth device, and select OK.

122 CONNECTIONS WITH BLUETOOTH DEVICES YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES 5

IMPORTANT Some Bluetooth devices 2 Select Bluetooth On. have a preset passkey; if so, you can find CHAPTER the passkey in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your smartphone and the other Bluetooth device. We recommend that where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the 3 (Optional) Enter a device name that security of your Treo. The longer the identifies your Treo 680 when it is passkey, the more difficult it is for the discovered by other Bluetooth devices. passkey to be deciphered. NOTE Use the same device name for all 10 Select Done. your Bluetooth connections. If you change the device name, you need to recreate any Accepting a connection from another partnerships you already created. Bluetooth device 4 Select the Visibility pick list and select TIP For the smartphone to be visible to one of the following: Bluetooth devices, the Bluetooth setting must Visible: Enables Bluetooth devices that be set to On and visibility must be set to Visible or Temporary. are not on your Trusted Devices list to request a connection with your smartphone. Your smartphone remains 1 Press Applications and select accessible to other devices until you Bluetooth . turn this option off. After you’re done using this setting, remember to change it back to Hidden.

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up. In either case, you must use the same CHAPTER TIP Use the Visible option only when you need passkey on both your Treo and the other your smartphone to be accessible for an Bluetooth device. We recommend that extended period of time. For short term where possible, you make up a passkey of accessibility, use the Temporary option. 16 alphanumeric characters (letters and numerals only) to improve the security of Te m p o r a r y : Enables Bluetooth devices your Treo. The longer the passkey, the that are not on your Trusted Devices list more difficult it is for the passkey to be to request a connection with your deciphered. smartphone during the next two minutes. Your smartphone reverts to 6 (Optional) Check the Add to trusted the Hidden setting and becomes device list box if you want to form a inaccessible to other devices after two partnership with the requesting device. minutes. 7 Select OK. Hidden: Allows only devices with which you have previously formed a partnership to request a connection with your smartphone. New devices cannot request a connection. 5 Enter the same passkey on your smartphone and on the Bluetooth device.

IMPORTANT Some Bluetooth devices, such as headsets and GPS receivers, have a preset passkey; if so, you can find the passkey in the documentation for that device. Other devices provide a screen where you enter a passkey that you make

124 CONNECTIONS WITH BLUETOOTH DEVICES CHAPTER 6 Your photos, videos, and music

Do you have a wallet bulging with photos of friends, family, pets, and your most recent vacation? Are you tired of carrying both your MP3 player and your phone? Your Palm® Treo ™ 680 smartphone solves both problems. You can keep your favorite photos right on your Treo—videos, too. And there's no need to carry an expensive MP3 player; you can play music on your Treo. Simply transfer songs onto your Treo or an expansion card and then listen through your stereo headphones (cards and headphones sold separately).

Benefits • Never be far from your favorite • No separate photo viewer, MP3, people, places, and songs CD, or mini-disc player required • Arrange your photos, videos, and songs In this chapter

Camera...... 127 Pictures & Videos...... 131 Pocket Tunes ...... 136 YOUR PHOTOS, VIDEOS, AND MUSIC 6

New Albums: Opens a dialog box Camera where you can enter an album name CHAPTER and select the storage location Your Treo 680 comes with an easy-to-use, (smartphone or expansion card). built-in, VGA camera with 2x digital zoom. You can use the camera to take and view pictures and videos and send them to your friends and family. To add a personal touch to your Treo, use your pictures as your wallpaper for the Main tab in the Phone application and as caller ID images.

Taking a picture You can store pictures on your smartphone or on an expansion card. TIP The default camera resolution is VGA (640 1 Press Applications and select x 480) and it also supports QVGA (320 x 240) Camera . resolution. To view these settings before you 2 By default, the Camera application take a picture, press Menu. stores pictures you take in the PALM folder on your expansion card (if a card 3 Find your subject in the screen on your is inserted). Otherwise, Camera stores Treo (the lens is on the back of your pictures in the PALM album on your Treo). Treo. To store a picture in a different 4 (Optional) To get a close-up of your location, select one of the following: subject, press Up to select 2x. Press : Stores the picture in Down to return to 1x. the selected album. The storage 5 Press Center to capture the location is based on the location of the picture. album (smartphone or expansion card).

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6 Do any of the following: CHAPTER TIP To add an audio caption later, open the picture and then select Audio Caption from the Photo menu.

DID YOU KNOW? You can personalize a picture. Open the Photo menu, select Draw on, and then use the drawing tools to add your own personal touch. When you save the picture, you can replace the original or save a copy.

Recording a video Saves the picture in the location You can store videos on your smartphone you selected in step 2. or on an expansion card. Deletes the picture. 1 Press Applications and select Camera . Opens a dialog box where you 2 Select Camcorder . can select how you want to send the picture: Messaging, TIP The video recording screen displays the Bluetooth, or Email. The receiving approximate recording time you have left device must support the method based on the space available on your you select. smartphone or expansion card. Actual Lets you add a voice caption. recording time may vary depending on how fast you are moving, how many colors you are recording, and so on.

3 By default, the Camera application stores videos you record in the PALM folder on your expansion card (if a card is inserted). Otherwise, Camera stores

128 CAMERA YOUR PHOTOS, VIDEOS, AND MUSIC 6

pictures in the PALM album on your 4 Find your subject in the screen on your Treo. To store a video in a different Treo (the lens is on the back of your CHAPTER location, select one of the following: Treo). : Stores the video in the 5 Press Center to start recording. selected album. The storage location is 6 After you finish recording, press based on the location of the album Center again to stop. (smartphone or expansion card). 7 Select any of the following: New Albums: Opens a dialog box where you can enter an album name and select the storage location (smartphone or expansion card).

Plays the video, so you can review it. Saves the video in the location you selected in step 2.

TIP The default camcorder resolution is CIF Deletes the video. (352 x 288) and it also supports QCIF (176 x 144). To view these settings before you capture a video, press Menu.

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Opens a dialog box where you 3 Set any of the following preferences: CHAPTER can select how you want to send Effects: Sets the color palette for the the video: Messaging, Bluetooth, current picture or video. You cannot or Email. The receiving device change an item’s palette after you take must support the method you the picture or video. select and video messages. Prompt sound: (Pictures only) Sets the Opens a dialog box where you sound that plays before you take can adjust the volume during the picture. playback. Shutter sound: Determines whether a sound plays when you take a picture. TIP During playback, tap and drag the Microphone: (Videos only) Turns the progress indicator bar to jump to a different microphone on and off so that you can section of the video. Select Pause to pause record videos with or without sound. video playback. Resolution: Sets the default size for Customizing your Camera settings newly captured pictures or videos. You can customize the built-in camera’s Date stamp: (Pictures only) Determines settings for your Treo 680. whether the date the picture is taken appears on your pictures. 1 Go to Camera View or Camcorder View . Review photos/videos: Determines 2 Press Menu . If you are in Camera whether you can review pictures or View, the Photo Settings screen videos before saving them and how appears. If you are in Camcorder View, quickly they are automatically saved. the Video Settings screen appears. Auto naming: Assigns a name to a series of pictures to be captured, such as Seattle001, Seattle002, and so on.

130 CAMERA YOUR PHOTOS, VIDEOS, AND MUSIC 6

Internet. Your smartphone supports the following picture formats: CHAPTER

• JPG • TIF • BMP • GIF

1 Press Applications and select Pics&Videos . 2 Select the album that contains the picture you want to see.

TIP To view an album from an expansion card, insert the card and select the album from the Album list. If the items on the card are not grouped into albums, select the card name from the list. 4 Select Done. 3 Select the picture you want to view. 4 Press Right or Left to scroll to the Pictures & Videos next item in the album.

Viewing a picture DID YOU KNOW? To see the outer edges of a picture that may not be visible, use the stylus In addition to viewing the pictures you to tap and drag the picture in any direction. capture with the built-in camera, you can view pictures captured on many popular digital cameras or downloaded from the

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5 If the picture has a voice caption, select • ASF (with MPEG-4 video and CHAPTER to hear it. IMA-ADPCM audio) 6 Tap the picture or press Center to • AVI (with MJPEG video and PCM audio) return to Thumbnail View. 1 Press Applications and select TIP In Thumbnail View, you can group photos Pics&Videos . or videos to more easily locate them. Select 2 Select the album that contains the video one of the grouping options from the View you want to see. menu. 3 Select the video you want to view. Playback begins automatically. Viewing a video 4 Hold down Right or Left to seek In addition to viewing the videos you within the current video, or press Right capture with the built-in camera, you can view videos captured on many popular or Left to scroll to the next item in the album. digital cameras. Your smartphone supports the following types of video files: 5 Press Center to return to Thumbnail View. • 3GP (with H.263 video and AMR audio)

• 3G2 (with MPEG-4 video and QCELP DID YOU KNOW? If you pause video playback audio) and then close the video, the video starts where you left off the next time you play it. • MP4 (with MPEG-4/H.264 video and MP3/AAC/AAC+ audio) Viewing a slide show • MPG (with MPEG-1 video and MPEG-1 audio) 1 Press Applications and select Pics&Videos . • M4V (with MPEG-4/H.264 video and MP3/AAC/AAC+ audio) 2 Select the album you want to view.

132 PICTURES & VIDEOS YOUR PHOTOS, VIDEOS, AND MUSIC 6

3 Press Menu , select Options, and 3 Select the pictures or videos to send, or then select Auto-hide Toolbar Off if select Select All to send the entire CHAPTER you want to see the toolbar. album. (A + appears next to selected 4 Press Space to start the slide items.) show. DID YOU KNOW? You cannot send copyrighted 5 Press Center to return to the pictures or videos that appear with a Lock icon previous view. in Thumbnail View or in the Picture list.

TIP To set slide show options such as 4 Select Send. background music and transitions, open the Options menu and select Slideshow Setting. Keep in mind that background music overrides audio captions when you’re running a slide show. Background music for a slide show also overrides any music that might be playing using the Pocket Tunes application on your smartphone.

Sending pictures or videos

You can send pictures or videos to an 5 Select how you want to send the email address or to other devices that picture or video: Messaging, support picture and video messaging. Bluetooth, or Email. 1 From the Album list, select the album that contains the picture(s) or video(s) Copying a picture or video you want to send. You can copy pictures or videos into 2 Select Send . another album. You can also copy pictures and videos between your smartphone and an expansion card.

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1 From the Album list, select the album 7 Select the Into album pick list and CHAPTER that contains the picture(s) or video(s) select the album you want to copy the you want to copy. selected items to. 2 Press Menu . 8 Select Copy. 3 Select Copy to from the Photo (or Video) menu. TIP You can also move pictures and videos between albums. Open the Photo (or Video) 4 Select the pictures or videos to copy, or menu and select Move to. The remaining select Select All to copy the entire steps are the same as copying pictures, but album. (A + appears next to selected use the Move commands instead of the Copy items.) commands. 5 Select Copy. 6 Select the Copy items to pick list and Organizing pictures and videos select whether you want to copy the 1 Open the album you want to organize. selected items to your device or to an 2 Press Menu . expansion card. 3 Select Album, and then select Add to album or Remove from album. 4 Select the pictures or videos to add or + sign indicates a remove, or select Select All to add or picture is remove the entire album. (A + indicates selected that you want to add the item. An X indicates that you want to remove the item.) 5 Select Add or Remove.

134 PICTURES & VIDEOS YOUR PHOTOS, VIDEOS, AND MUSIC 6

Adding a picture to a contact entry DID YOU KNOW? You can also open the Album CHAPTER 1 Display the picture you want to add to a list from Camera View or Camcorder View by selecting the icon in the lower-left corner. contact.

TIP Install the Palm® Files application from the 2 Press Menu . Palm Software Installation CD to easily 3 Select Options, and then select Save browse and manage files on an expansion as Contact. card. 4 Select the contact you want to add this TIP To change the name, add a caption, or picture to. view other picture or video information, highlight (or open) the item, open the Photo (or Video) menu, and select Details. Rotating a picture 1 Display the picture you want to rotate. Saving a picture as wallpaper 2 Press Menu . You can select a picture to use as wallpaper 3 Select Rotate from the Photo menu. for the Main tab in the Phone application. 4 Select the orientation. 1 Display the picture you want to save as wallpaper. Deleting a picture or video 2 Press Menu . 1 Open the album that contains the picture(s) or video(s) you want to delete. 3 Select Options, and then select Save as Wallpaper. 2 Press Menu . 4 When the confirmation message 3 Select Delete from the Photo (or appears, confirm by selecting Ye s , or Video) menu. decline by selecting No. 4 Select the pictures or videos that you want to delete, or select Select All to delete the entire album. (An X appears next to selected items.)

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5 Select Delete. the Media icon. You can refer to the CHAPTER 6 Select Delete to confirm the deletion. Palm Desktop Online Help for information about using the Palm Media desktop

TIP You can also highlight a picture or video in application. Thumbnail View, and then press Backspace to delete the highlighted item. Pocket Tunes Viewing pictures and videos on your computer You can listen to music through the When you synchronize your Treo 680, your speaker on the back of your smartphone or pictures and videos are copied to your through a stereo headset or headphones desktop computer. You can view pictures in (stereo headphone adapter or 2.5mm JPEG format and videos in MPEG-4 format stereo headphone or headset required, (3G2 file extension). You can email them to sold separately). To listen to music on your friends using your desktop email smartphone, you need to convert the application. music files into MP3 format using BEFORE YOU BEGIN To view and edit Windows Media Player (Windows videos you captured on your smartphone computers) or iTunes (Mac computers), on your computer, you must first install and then transfer the music files to your QuickTime from the Palm Software smartphone or an expansion card. After Installation CD. you transfer the music files, you can play them using Pocket Tunes on your On a Windows computer, you can view smartphone. and edit synchronized pictures and videos in the Palm Media desktop application. Open Palm® Desktop software and click

136 POCKET TUNES YOUR PHOTOS, VIDEOS, AND MUSIC 6

5 Click the Rip Music tab, click the TIP You can upgrade Pocket Tunes to a version Format pick list, and then select mp3. CHAPTER that supports more music file formats (such as Click OK. WMA); supports subscription music; and includes additional features. For more info, 6 Click To o l s , and then click Options. visit www.pocket-tunes.com/palm. 7 Click the Devices tab, select Palm DID YOU KNOW? If a call comes in when you’re Handheld from the Devices list, and listening to music, you can take the call and then click Properties. the music pauses automatically. After you finish the call, the music starts again.

Setting up Windows Media Player for MP3 On a Windows computer, you need to set Windows Media Player to save your music files in MP3 format in order for the files to Select your be compatible with Pocket Tunes. smartphone 1 Connect your smartphone to your Click computer with the sync cable. Properties 2 Press Applications and select pTunes . 3 On your computer, open Windows 8 Click the Quality tab, uncheck the Media Player, and then click the Convert files as required by this full-screen icon in the upper-right handheld (recommended) box. Click corner to maximize the window. Apply. 4 Click To o l s , and then click Options.

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3 Click the Advanced button at the top of CHAPTER the window, and then click Importing. 4 Click the Import Using pop-up menu Uncheck and select MP3 Encoder. box 5 Click the Setting pop-up menu and select Good Quality.

TIP Mac If you want greater control over the file size and sound quality of your MP3 files, select Custom from the Setting pop-up menu.

Transferring MP3 files from your computer 9 Click OK, and then click OK again. If your MP3 files are already on your You now have set up Windows Media computer’s hard drive, you just need to Player to transfer MP3 files to the Pocket transfer them onto your smartphone to Tunes application on your smartphone. listen to them with Pocket Tunes. If an expansion card is inserted into the Setting up iTunes for MP3 smartphone, Windows Media Player On a Mac, use iTunes (included with OS X) copies the MP3 files to the expansion card. to convert music from a CD to MP3 format. If you don’t have an expansion card For more information on using the iTunes inserted, the MP3 files are copied to your software, see the documentation that Treo. came with your Mac. IMPORTANT You must synchronize your 1 On your Mac, open iTunes. smartphone with your computer at least 2 Select Preferences. once before you can transfer MP3 files from your computer.

138 POCKET TUNES YOUR PHOTOS, VIDEOS, AND MUSIC 6

BEFORE YOU BEGIN On a Mac, you need Mac: Drag and drop the MP3 files onto an expansion card (sold separately) to the Send To Handheld droplet in the CHAPTER listen to music on your Treo. You cannot Palm folder. Select your device name, transfer MP3 files from your Mac directly the file name, and the destination (card). onto your Treo. Click OK. Synchronize your Treo with your computer. Be patient; transferring 1 Connect your Treo to your computer music to an expansion card can take with the USB sync cable. several minutes. 2 On your smartphone, press Applications and select pTunes . 3 If you are transferring MP3 files from a Mac, insert an expansion card into your Treo. This step is optional for Windows TIP You can also use a card reader accessory users. (sold separately) to transfer MP3 files from 4 Do one of the following: your computer to your expansion card. Create Windows: Open Windows Media a Music_Audio folder in the root directory of Player on your computer. Select the the card, and store your MP3 files in this folder. Sync tab, and then select Palm Handheld from the drop-down list. Select Start Sync. The files are Transferring music from a CD to your transferred to your smartphone. smartphone If your songs are on a CD and you want to NOTE Do not press the sync button on listen to them on your smartphone, you your cable. Windows Media Player need to convert them to MP3 format on transfers the files, so there’s no need to do your computer before you transfer the files anything. to your smartphone.

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WINDOWS ONLY 6 Transfer the MP3 files to your CHAPTER smartphone as described in Transferring 1 On your computer, open Windows MP3 files from your computer. Media Player. 2 Insert the music CD into your Listening to music on your Treo computer’s CD drive. CAUTION Protect your hearing. Listening 3 Select the Rip tab. to this device at full volume for a long 4 Select the tracks you want to convert to period of time can damage your hearing. MP3. 5 Select Rip Music. 1 Make sure the Ringer switch is set to 6 Transfer the MP3 files to your the Sound On position. See Silencing smartphone as described in Transferring sounds for more information. MP3 files from your computer. 2 Press Applications and select pTunes . MAC ONLY TIP You can change the settings on your Treo 1 On your Mac, open iTunes. so that pressing and holding the Side button 2 Insert the music CD into the CD drive opens Pocket Tunes. See Reassigning buttons on your Mac. for details. 3 Check the boxes next to the tracks you want to convert to MP3. 3 Use the 5-way to access any of 4 Click the Import button in the the following icons: upper-right corner of the iTunes window. Play: Plays or resumes playback of 5 When the songs are finished importing, the current song. click the Eject Disk button in the Next song: Plays the next song. lower-right corner of the iTunes window. Previous song: Plays the previous song.

140 POCKET TUNES YOUR PHOTOS, VIDEOS, AND MUSIC 6

Choose song: Displays a list of Pocket Tunes continues playing until it songs to choose from. reaches the end of your list or until you CHAPTER select Pause . Music continues to play Pause: Pauses playback. even if you switch to another application or turn off your screen. If you want to stop DID YOU KNOW? You can also press Space to playing music when you exit Pocket Tunes, pause and resume playback, as well as use open the Background Prefs menu and the 5-way to navigate among songs or pause uncheck the Enable background play box, and resume playback. and then select OK.

NOTE To adjust the volume during Creating a playlist playback, press the Volume button on the side of your Treo. If you want to play a group of songs in a particular order, you can create a playlist.

Progress 1 Press Applications and select indicator Play/Pause Volume pTunes . 2 Press Menu . 3 Select Actions, and then select Manage Playlists. 4 Select New, and then enter a name for the playlist.

Choose Previous Next song song song

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5 Select Add Song. Select the songs you 2 Press Menu . CHAPTER want to include on the playlist. 3 Select Actions, and then select Manage Playlists. 4 Highlight a playlist, and then select Edit. 5 Do any of the following: • To delete a song from the playlist, select the song and then select Remove. • To add a song, select Add Song, check a song’s box, and then select Done. 6 Select Save List. • To move a song up or down one slot, select a song and then select Up or TIP To play songs from a playlist, open Pocket Tunes, select Choose Songs, and then select Down. Playlists. Select the playlist you want to play, 6 Select Save List. and then select All.

TIP To delete a playlist, select Manage Editing a playlist Playlists from the Actions menu, select the playlist, and then select Delete List. Select 1 Press Applications and select Ye s to confirm the deletion. pTunes .

142 POCKET TUNES CHAPTER 7 Your personal information organizer

Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm® Treo ™ 680 smartphone is all you need to organize your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained. All of your personal info is backed up each time you synchronize, and your info is kept private when you use the security features on your Treo. Also, you can easily share info with others electronically.

Benefits • Track current, future, and past • Set reminders for appointments, appointments birthdays, important tasks, and • Make to-do lists that get done more • Before you call your friend in London, check the time first In this chapter

Calendar ...... 145 World Clock ...... 152 Tasks ...... 154 YOUR PERSONAL INFORMATION ORGANIZER 7

list that are overdue or due today. If Calendar there’s room, Agenda View also lists CHAPTER events on future dates. Calendar is a powerful organizer application • Day View: Shows your daily schedule that helps you manage your schedule. You one day at a time. can view your calendar by day, week, or • Week View: Shows your schedule for month, or as an agenda list that combines an entire week. The time frames are your Tasks list and email notifications with based on the Start Time and End Time your appointments. Schedule repeating settings in Calendar Preferences. meetings or a block of vacation time by creating an event that repeats at an interval • Month View: Shows your schedule for you specify. Color-code your appointments a whole month. by category and add notes with helpful information.

DID YOU KNOW? If your company uses Microsoft Exchange Server 2003, you may be able to wirelessly synchronize Calendar In most Calendar views, you can do the events directly with the server. See Working with Microsoft Exchange ActiveSync for following: information. • Open the Options menu and select Year View to view a calendar for an Displaying your calendar entire year. Press Calendar repeatedly to cycle • Use the 5-way to go to another through the various views: day, week, month, or year —based on the current view. (Not available in • Agenda View: Shows your daily Agenda View.) schedule, the number of unread email messages, and any items on your Tasks

CALENDAR 145 7 YOUR PERSONAL INFORMATION ORGANIZER

• Select Go To, and then select a date 3 Using the keyboard, enter a starting CHAPTER from the calendar. (Not available in hour and minute for the event, such as Agenda View.) 545 for 5:45. 4 Select the End Time box and enter the Creating an event ending hour and minute for the event. 5 To assign a time zone to the event, TIP If you have several appointments to enter, select the Time Zone pick list and it’s more efficient to use Palm® Desktop software or Microsoft Outlook on your select a city in the time zone you want. computer and then synchronize your Treo 680 6 Select OK. with your computer. For more information, 7 Enter a description for the event. see Synchronizing information—the basics. IMPORTANT If you use Palm Desktop Press Calendar until Day View software, do not add time zones to your appears. events. Palm Desktop does not support time zones. 1 Select Go To and then select the desired day. If you use Microsoft Outlook, you can use the time zone feature, but you must install Selected date the conduit that came with your Treo 680 (or a subsequent update) on all the Selected computers with which you sync your day smartphone. Chapura PocketMirror and other earlier Microsoft Outlook conduits do not support time zones.

0

2 Select New.

146 CALENDAR YOUR PERSONAL INFORMATION ORGANIZER 7

4 Select OK. TIP To automatically assign a time zone to your CHAPTER events, open the Options menu, select Preferences, and check the New events use time zones box. All your new events will be assigned to your local time zone (existing Type of time events aren’t affected), and you can change units the time zone setting for individual events. Number of TIP If you want your events with time zones to time units stay at the same time in Calendar, regardless of the time zone you are in, go to Date & Time Preferences, select the Automatically set pick list, and select Date and time. If you DID YOU KNOW? When an alarm occurs, the select Date, time and time zone, the event Alert dialog box displays all your pending time shifts if you travel to a different time alerts. Select an alert description to jump to zone. See Setting the date and time for that item, or check the box to clear that alert. information.

Creating an untimed event Adding an alarm to an event An untimed event, such as a holiday or 1 In Calendar, select the event. deadline, does not occur at a particular 2 Select Details. time. 3 Check the Alarm box and select the Press Calendar until you are in Day number of minutes, hours, or days View. before the event you would like to receive the alarm. 5 Press Left or Right to go to the date of the event. TIP The alarm for untimed events is defined by 6 Make sure no times are highlighted. minutes, days, or hours before midnight of the date of the event.

CALENDAR 147 7 YOUR PERSONAL INFORMATION ORGANIZER

7 Enter a description for the event. select Other to define a custom CHAPTER A diamond appears next to the interval. description of an untimed event.

4 Select OK.

Scheduling a repeating event This icon TIP To enter a birthday or anniversary, add this indicates a info to the person’s Contacts entry and it repeating automatically appears in your Calendar. event. TIP To enter a holiday, create an untimed event. Then, from the Details screen, select Every year as the repeat interval.

1 Create an event, and then select it. DID YOU KNOW? If you sync with Microsoft 2 Select Details. Outlook and your events include other people, 3 Select the Repeat pick list, and then a With field appears in the Details dialog box select a repeat interval. If the interval and your attendee info appears in this field you need doesn’t appear on the list, after you sync.

148 CALENDAR YOUR PERSONAL INFORMATION ORGANIZER 7

Color-coding your schedule Changing or deleting an event CHAPTER Use color-coding to quickly spot various 1 Select the event you want to edit or types of events. For example, make delete. appointments with family green, 2 Select Details. coworkers blue, and friends red. Follow 3 In addition to the settings covered these steps to create a category and earlier in this chapter, you can also assign it a color code. change any of the following settings: 1 In Day View, select an event description Date and Time: Displays when the or select an empty time slot. event takes place. Change these 2 Select Details. settings to reschedule the event. 3 Select the Category pick list and select Location: Provides a description of Edit Categories. where the event takes place. 4 Do one of the following: Category: Sets the color-coded • To create a new category, select New category for this event. and then enter a category name. Note : Provides space for you to • To add a color to an existing category, enter additional text. select a category and select Edit. 5 Select the color you want to give this Delete: Removes the event from your category, and then select OK. calendar. 6 (Optional) Repeat steps 4 and 5 to add 4 Select OK. or edit more categories. 7 Select OK two more times. TIP To save memory, you can purge your old events. Open the Record menu and select Now that the categories are set up with Purge. Select the Delete events older than colors, you can assign categories to your pick list and select a time frame. Select OK. events to color-code them. See the next section for details.

CALENDAR 149 7 YOUR PERSONAL INFORMATION ORGANIZER

Customizing display options for your CHAPTER calendar 1 Press Menu . 2 Select Options, and then select Display Options. 3 Select the Default View pick list and select the view you want to see when you open Calendar. 4 Select Agenda and set any of the 5 Select Day and set any of the following following options: options: Show Due Tasks: The tasks that are Show Category List: The Category pick due today and the tasks that are list appears in Day View. overdue appear in Agenda View. Show Time Bars: The time bars appear Show Messages: The number of read in Day View to show the duration of an and unread email messages displays in event and to illustrate event conflicts. Agenda View. Compress Day View: When this box is Background: A favorite photo becomes unchecked, all time slots appear on the the Agenda View background. Check screen. When this box is checked, start the Background box, select the image and end times appear for each event, placeholder, and then select a photo. but blank time slots near the bottom of Adjust the fade setting so that the text the screen disappear to minimize is easy to read against the photo. scrolling. Show Category Column: The color-coded category marker appears between the time and the description to

150 CALENDAR YOUR PERSONAL INFORMATION ORGANIZER 7

indicate under which category the event is filed. CHAPTER

7 Select OK.s

TIP You can customize your smartphone to 6 Select Month and set any of the display the most current Calendar event in the following options: Main tab in the Phone application. Press Show Category List: The Category pick Phone, open the Options menu, and then list appears in Month View. select Phone Display Options. Check the Show Calendar event box. Timed Events: The events that are scheduled for a specific time appear in Selecting alarm tones Month View. 1 Press Menu . Untimed Events: The events that are 2 Select Options, and then select Sound scheduled for a specific date but not a Preferences. specific time appear in Month View. 3 Select the Application pick list and Daily Repeating Events: The events select Calendar. that repeat every day appear in Month 4 Select the Volume pick list and select View. the volume level.

CALENDAR 151 7 YOUR PERSONAL INFORMATION ORGANIZER

5 Select the Vibrate pick list and select CHAPTER when you want your smartphone to TIP You can also record sounds and use them vibrate for an event alarm. as alarms. Select Manage on the Sound & Alerts Preferences screen. 6 Select tones from any of the following • To record a sound, select New. pick lists: • To play a sound, select it and press Center Alarm Sound: The tone that plays the on the 5-way. first time your alarm goes off. • To delete a sound, select it and press Reminder Sound: The tone that plays if Backspace. an alarm is not acknowledged and • To send a sound, select it and then select the alarm repeats itself. Send. Repeat: The number of times the alarm DID YOU KNOW? Your Treo includes a silent alarm that can vibrate even when the Ringer repeats itself if the alarm is not switch is set to Sound Off. acknowledged. Default Alarm: A default amount of time before the event for which the World Clock alarm goes off.

World Clock displays the day and time in three cities anywhere around the globe. Whether you’re traveling or staying home, it’s easy to keep track of the best time to reach your business associates, friends, and family in faraway places.

7 Select Done.

152 WORLD CLOCK YOUR PERSONAL INFORMATION ORGANIZER 7

Selecting cities CHAPTER World Clock shows the system date and time above the world map. If you selected the option to get the date and time from the mobile network (see Setting the date and time), your wireless service provider network automatically updates the time display to match the local time when you travel.

TIP If you did not select the option to get the DID YOU KNOW? You can run your stylus over date and time from the mobile network, then the map to see the time in other cities. The you can set the city at the top of the screen to shadow over the map represents nighttime a fixed location. moving across the globe. TIP World Clock does not automatically update Below the world map, you can view the the system time for daylight savings time. To change the Daylight Savings Time setting, see time in two other cities. If you travel a lot Setting the date and time. you may want to select your home city as one of these two cities, so that you always know what time it is at home. Adding cities If the city you want to display is not in the 1 Press Applications and select predefined list, you can add it. World Clock . 2 Select a City pick list, and select a city 1 Select a City pick list and select Edit in the same time zone. List. 2 Select Add. 3 Select a location in the same time zone as the city you want to add, and then select OK.

WORLD CLOCK 153 7 YOUR PERSONAL INFORMATION ORGANIZER

4 Enter the name of the city. CHAPTER Tasks 5 Select Location, select Map, select the location of the city, and then select OK. You can use Tasks to remind you of tasks 6 If the city is not on Daylight Savings you need to complete and to keep a record Time, uncheck this box. If Daylight of when you finish tasks. Savings Time is observed, enter Start and End dates. Adding a task 7 Select OK, and then select Done. 1 Press Applications and select Ta s k s . Setting an alarm 2 Select New to create a new task. The next time you travel, don’t rely on a hotel alarm clock to get you to that important meeting. Use your smartphone instead. World Clock includes a built-in alarm feature that you can use as a travel alarm. 1 Select Off in the upper-right corner. 2 Select the time you want the alarm to sound. 3 Select OK. 3 Enter a description of the task. The text can be longer than one line. TIP To customize the alarm sound and volume, open the Options menu and select Alarm Setting task priority, due date, and other Preferences. details TIP Make sure the Ringer switch is set to The Details dialog box enables you to Sound On, so that you can hear the alarm. assign a priority level, due date, category, privacy flag, and other details for each task.

154 TASKS YOUR PERSONAL INFORMATION ORGANIZER 7

1 Select the task to which you want to repeating task, the next instance of this assign details. task automatically appears in your task CHAPTER 2 Select Details. list. 3 Set any of the following: Private: Check this box to mark this Priority: Select the priority number for task private. See Working with private this task (1 is most important). Later entries for additional information. you can arrange your tasks based on the : Select this button to enter importance of each task. additional text that you want to associate with the task. TIP You can also select the priority from the Tasks list by selecting the number next to a task and then selecting a priority level.

Category: Assign the task to a specific category. Due Date: Select the Due Date pick list and select a due date for the task. 4 Select OK.

TIP If you turn on the Show Due Dates option in the Tasks Preferences screen, you can TIP Press Menu to access other features such select the due date in the Tasks list to set a as importing phone numbers into the Tasks new date. list.

Alarm: Set an alarm for this task. Checking off a task Repeat: Indicate whether the task 1 Select the task you want to check off. occurs at regular intervals and how 2 Press Center or tap in the box to often it repeats. When you check off a check off the task.

TASKS 155 7 YOUR PERSONAL INFORMATION ORGANIZER

Organizing your tasks CHAPTER In the Tasks list, select one of these options: All: Displays all your tasks. Date: Displays tasks that are due in a specific time frame. With Date selected, press Down to select the pick list, and then press Center to see the various options: Due Today, Last 7 Days, Next 7 TIP If you accidentally check off a task and Days, or Past Due. need to uncheck it, highlight the task again and press Center on the 5-way to uncheck it. Category: Displays tasks that are assigned to the selected category. Select the TIP You can set Tasks to record the date that you completed a task, and you can select to Category pick list to select a different show or hide completed tasks. Completed category. tasks remain in the memory of your smartphone until you purge them.

DID YOU KNOW? Overdue tasks have an exclamation point (!) next to the due date.

156 TASKS YOUR PERSONAL INFORMATION ORGANIZER 7

Deleting a task 2 Select Options, and then select CHAPTER 1 Select the task you want to delete. Preferences. 2 Press Menu . 3 Set any of the following preferences: 3 Select Delete Task from the Record Sort by: Indicates the order in which menu. your tasks appear in the list. 4 Select OK. Show Completed Tasks: Displays tasks you’ve checked off. TIP To save memory, you can purge all Record Completion Date: Replaces completed tasks. Open the Record menu and select Purge. Select OK. due date with the completion date when you complete (check off) the task. Customizing Tasks Show Due Dates: Displays task due The Tasks Preferences screen enables you dates and inserts an exclamation point to control the appearance of the Tasks list (!) next to overdue tasks. screen. Show Priorities: Displays the priority 1 In the Tasks list screen, press setting for each task. Menu . Show Categories: Displays the category for each task. Alarm Sound: Sets the sound for the alarms you assign to your tasks. 4 Select OK.

DID YOU KNOW? You can display your tasks in your calendar. See Customizing display options for your calendar for details.

TASKS 157 7 YOUR PERSONAL INFORMATION ORGANIZER CHAPTER

158 TASKS CHAPTER 8

Your memos and documents

With its ability to store large amounts of important information, your Palm® Treo ™ 680 smartphone lets you take your office with you— including your Microsoft Office and PDF files. You can keep updated copies of the files on both your smartphone and your computer so that you can work on them in the most convenient location any time. Leave your note pad and voice recorder at home. Use Memos to type notes. Use Voice Memo to record notes, agenda items, and other important thoughts, and play them back, right on your smartphone. You can even send your notes and voice memos to a friend or colleague by attaching them to an email or multimedia message.

Benefits • Manage Word, Excel, PowerPoint, • Capture thoughts on the fly and PDF files on your smartphone • Improve productivity by taking important docs, spreadsheets, and presentations with you In this chapter

Documents To Go Professional ...... 161 Memos...... 162 Voice Memo...... 163 YOUR MEMOS AND DOCUMENTS 8

Here are a few more examples of what you Documents To Go can do with Documents: CHAPTER

Professional • Send and receive email attachments in Word, Excel, PowerPoint, and Acrobat NOTE The Palm Software Installation CD file formats (DOC, XLS, PPT, and PDF). includes the Documents To Go® desktop • View Word, Excel, PowerPoint, and software. On your smartphone, the Acrobat files (DOC, XLS, PPT, and PDF). companion for Documents To Go is named • Create or edit a Word-compatible Documents and it’s already installed on document or Excel-compatible your smartphone. spreadsheet on your smartphone, and then save it in the native DOC or XLS With the Documents application, you can format. take your important office info with you. • Create a PowerPoint presentation on You can carry, create, view, and edit your computer, use the Documents To Microsoft Word and Excel files directly on Go desktop application to optimize the your smartphone. You can also view, carry, file for your smartphone, and then sync and manage PowerPoint and PDF files. For the file onto your smartphone to view it example, you can open email attachments, on the go. files you download with the web browser, and files stored on an expansion card—as NOTE The Documents application does long as the files are in a supported format. not support some editing functions, such as multiple font sizes and spell checking. If you install the Documents To Go desktop software (from the Palm Software Installation CD), you can use Documents To Go to transfer files from your computer to your smartphone when you synchronize.

DOCUMENTS TO GO PROFESSIONAL 161 8 YOUR MEMOS AND DOCUMENTS

2 Select the document you want from the CHAPTER TIP For more info on the Documents To Go list. application on your smartphone, go to www.dataviz.com. If you installed the desktop TIP When you work on a file on your application from the Palm Software smartphone, you can save it to your Installation CD, you can also click the smartphone or an expansion card. Open the Documents To Go icon on your computer, File menu, select Save As, and then select and then click Help. the location where you want to save the file. TIP Install the Files application from the Palm Software Installation CD to easily browse and manage files on an expansion card. Memos Opening a document In the Documents application, you can Memos are a great way to store notes on view and open any Word, Excel, your Treo 680. PowerPoint, or Acrobat (PDF) file on your smartphone or an expansion card that is DID YOU KNOW? Each memo can include 4,096 inserted in the expansion slot. characters of text. 1 Press Applications and select Documents . Creating a memo 1 Press Applications and select Memos . 2 Enter the text you want to appear in the memo. 3 Select Done.

162 MEMOS YOUR MEMOS AND DOCUMENTS 8

important thoughts directly on your smartphone. CHAPTER

Creating a voice memo When recording a voice memo, hold your smartphone with the screen facing towards you while speaking. 1 Press and hold the Side button on your smartphone while recording your memo. After you finish recording, TIP You can assign categories to your memos. Open the memo you want to change, select release the Side button. the category pick list at the top of the screen, The memo is automatically saved to and select a category. your smartphone. 2 (Optional) Enter a title for the memo. Deleting a memo

1 Open the memo you want to delete. TIP You can also access Voice Memo, by 2 Press Menu . pressing Applications and selecting Voice Memo. 3 Select Delete Memo from the Record menu. TIP If you need to pause while recording, press and hold Center on the 5-way. Release 4 Select OK. the button to resume recording.

DID YOU KNOW? You can use a voice memo as a ringtone. Highlight the voice memo in the Voice Memo list, open the Voice Memo menu, and then select Copy to Ringtone.

Voice Memo provides a place for you to record and play back notes and other

VOICE MEMO 163 8 YOUR MEMOS AND DOCUMENTS

Listening to a voice memo CHAPTER TIP To adjust the volume level, press the 1 Press Applications and select Volume button on the side of your Voice Memo . smartphone.

2 In the Voice Memo list, navigate to the TIP To change a voice memo title, open the voice memo title and then press Voice Memo menu and select Rename Center to select it. The voice Memo.

memo begins to play. DID YOU KNOW? You can send a voice memo in an email or MMS message (see the documentation for your email application, or Creating and sending a multimedia message). You can also use Bluetooth® wireless technology to send a voice memo to a nearby Bluetooth device (see Sending info over a Bluetooth wireless connection).

3 Press Center to pause or stop playback.

164 VOICE MEMO CHAPTER 9 Your application and info management tools

Synchronization is a great way to transfer, update, and back up info on your Palm® Treo ™ 680 smartphone. Synchronizing simply means that info you entered or updated in one place (your Treo or your computer) is automatically updated in the other. There’s no need to enter info twice. Expansion cards (sold separately) provide a compact and limitless storage solution. When one card becomes full, simply use another card to carry your extra music and video clips and to install and run cool games and other software, from dictionaries to travel guides.

Benefits • Locate info in your applications • Quickly enter, update, and protect with the Find feature your info on your computer and • Install applications, games, and your Treo other software • Store, carry, and exchange info In this chapter

Using Find ...... 167 Viewing and using the alerts ...... 167 Calculator ...... 168 Installing applications ...... 170 Removing applications ...... 172 Viewing application info ...... 173 Sending information with Bluetooth wireless technology ...... 174 Beaming information ...... 176 Synchronizing information—advanced ...... 179 Using expansion cards ...... 185 YOUR APPLICATION AND INFO MANAGEMENT TOOLS 9

Using Find CHAPTER

The Find feature locates any text in the built-in applications and databases and in some third-party applications. The Find feature searches for the group of characters you specify, including characters that are part of a word. Find is not case-sensitive.

DID YOU KNOW? Find locates any word that Viewing and using begins with the text you enter. For example, entering “plane” finds “planet,” but not the alerts “airplane.” The Alert dialog box on your smartphone 1 Press Option , and then press Shift/ shows info about incoming items, such as Find to open the Find dialog box. new email messages and Calendar events. 2 Enter the text you want to find. An alert also notifies you when you miss a 3 Select OK to start the search. phone call. 4 In the search results, select the text you To view the Alert dialog box, tap the want to review, or select Find More to blinking bell with your stylus when it continue the search. appears in the upper-left corner of any screen, or press and hold Center when the blinking bell appears.

USING FIND 167 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS

In the Alert dialog box, you can do any of 3 Select Options, and then select CHAPTER the following: Advanced Mode or Basic Mode.

• Check the box next to the alert to remove it from the list. • Select the alert to open the corresponding application and view the alert item (message, event, missed call, and so on). • Select Done to close the Alert dialog box. The alert remains active and the bell continues to blink in the upper-left corner of the screen. • Select Clear All to delete all alerts in the Alert dialog box.

Calculator

Calculator includes a basic calculator, plus an advanced calculator with scientific, TIP In Basic Mode, you can also press Right on the 5-way to switch to Advanced Mode. In financial, and conversion functions. Advanced Mode, press Right on the 5-way to cycle between functions, and press Left on Switching between Basic and Advanced the 5-way to return to Basic Mode. Calculator Modes DID YOU KNOW? You can tap the onscreen 1 Press Applications and select Calc number pad or use the keyboard to input . numbers. 2 Press Menu .

168 CALCULATOR YOUR APPLICATION AND INFO MANAGEMENT TOOLS 9

Selecting functions in Advanced Length: Length conversions for metric Calculator Mode and English values. CHAPTER 1 Switch to Advanced Mode (see the Area: Area conversions for metric, preceding procedure). traditional, and English values. 2 Press Menu . Volume: Volume conversions for metric 3 Select Options, and then select the and English values. type of function you want to use: 4 Press Menu . Math: Advanced mathematical functions such as exponents, roots, and 5 Select Pref, and then select the decimal logarithms. display format: Float, Fixed(x), Sci(x), or Eng(x). Trig: Trigonometric functions such as 6 Press Menu . sine, cosine, tangent, and variants. 7 Select Pref, and then select the number Finance: Financial calculator functions display format: Degrees, Radians, or such as APR and amortization. Grads. Logic: Hexadecimal characters in keypad, plus logic functions such as TIP Select Sto to store a number in one of ten And, Not, Or, and Xor. memory slots. Select Rcl to recall a stored number.

Statistics: Statistical functions such as TIP Select Con to access a list of sum, factorial, and random number mathematical constants such as Avogadro’s generator. number or the speed of light. Weight/Tmp: Weight and temperature conversions for metric and English values.

CALCULATOR 169 9 YOUR APPLICATION AND INFO MANAGEMENT TOOLS

install the desktop software, or you can CHAPTER Installing applications install them later. 1 Insert the Palm Software Installation CD Your Treo 680 comes with several built-in into the CD drive on your computer. and ready-to-use applications. You can also install additional applications, such as 2 Click Install bonus software. business software, games, and more. The 3 Click the name of the application you Palm Software Installation CD includes want to install. several bonus software apps, and you can 4 Click Install (on the right side of the ® purchase other third-party Palm OS apps screen). as well. To learn about applications you can 5 Repeat steps 3 and 4 to install additional add to your Treo 680, go to applications. www.palm.com/treo680gsm. 6 Synchronize your smartphone with your NOTE The instructions in this section tell computer to install the application(s) on you how to install basic PRC (Palm OS your Treo. application) and PDB (Palm OS database) files on your Treo. Some Palm OS software Installing applications from the Internet uses an installer or wizard to guide you You can use the web browser on your Treo through the process. For details, consult to install Palm OS files (PRC or PDB) the documentation that came with the directly from the Internet. When you software. download a PRC or PDB file, it is automatically installed on your Treo. If a file Installing bonus software from the CD is compressed (ZIP or SIT files), you need The Palm Software Installation CD includes to download it to your computer, expand several bonus software applications that the file, and then synchronize to transfer you can install on your smartphone. You the expanded file to your Treo. can install these applications when you

170 INSTALLING APPLICATIONS YOUR APPLICATION AND INFO MANAGEMENT TOOLS 9

1 Open the web browser (see Viewing a 1 Windows: Drag and drop the file(s) web page). onto the Palm Quick Install icon on the CHAPTER 2 Go to the page that contains the link to Windows desktop. the application you want to download. Mac: Drag and drop the file(s) onto the 3 Press Left or Right to highlight the Send To Handheld droplet in the Palm link to the file, and then press Center folder. to initiate the download process. 4 Follow the onscreen instructions to accept and install the application.

Installing applications from a computer 2 Select your device name from the User When you download an application to your list, and then click OK. computer, it is probably in a compressed 3 Synchronize your Treo with your format such as a ZIP or SIT file. If the file is computer to install the application(s) on compressed, you need to use a your Treo 680. decompression utility on your computer, such as WinZip or Allume Stuffit Expander, before you install the application on your Treo.

BEFORE YOU BEGIN To install an app from your computer to your Treo, you must first install Palm® Desktop software on your computer (see Installing the desktop synchronization software).

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CHAPTER TIP Want to install an app to an expansion card Removing rather than your smartphone? Windows: Open Palm® Quick Install and drag applications the file to the Expansion Card pane. Mac: In the menu for Palm Desktop software, If you decide that you no longer need an click HotSync, select Install Handheld files, application, or you want to free up and select expansion card as the file’s memory, you can remove apps from your destination. Treo or an expansion card (for more on TIP On a Windows computer, you can also expansion cards, see Inserting an access Palm Quick Install by selecting the expansion card). You can remove only Quick Install icon in Palm Desktop software apps, patches, and extensions that you or from the Programs folder in the Start install; you cannot remove the built-in apps menu. that reside in the ROM portion of your Treo. Applications that you cannot remove Getting help with third-party applications appear with a Lock icon next to them. If you encounter a problem (such as an

error message) with a third-party DID YOU KNOW? Applications deleted from your application, contact the application’s author smartphone are kept on your computer in the or vendor. For general troubleshooting of Archive folder of your user folder. If you have third-party applications, see Third-party trouble locating your user folder, see I can’t applications. find my user folder.

1 Press Applications . 2 If you want to remove an application from an expansion card, insert the card into your Treo.

172 REMOVING APPLICATIONS YOUR APPLICATION AND INFO MANAGEMENT TOOLS 9

3 Press Menu . If you upgraded from a previous version CHAPTER 4 Select Delete on the App menu. of Palm Desktop, your Backup subfolder may be located in the palmOne or 5 Select the Delete From pick list and Handspring folder. select the location of the application you want to remove: Phone or . application you just removed, delete the 6 Select the application that you want to file from the Backup subfolder. remove. 3 Delete the file from your device again. 7 Select Delete. 8 Synchronize to remove the application from the Backup subfolder on your Viewing application computer. info Manually deleting applications If an app you delete reappears on your The Info screens display basic statistics smartphone, you may need to manually about the applications on your Treo. delete the app from your computer. 1 Press Applications . 1 Locate your Backup subfolder on your 2 Press Menu . computer. 3 Select Info on the App menu. Windows: C:\Program 4 Select the Device pick list and select Files\Palm\. the location of the app you want to view Mac: Mac info for: Phone or . HD\Applications\Palm\Users\.

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5 At the bottom of the screen, select the CHAPTER type of information you want to view: Sending information with Bluetooth wireless technology

The range of Bluetooth® wireless technology is up to 30 feet in optimum environmental conditions. Performance and range may be affected by physical obstacles, radio interference from nearby Version: The version numbers of electronic equipment, and other factors. applications on your Treo 680.

Size: The size (in kilobytes) of TIP Check your battery level before applications and information on your establishing a Bluetooth wireless connection. Treo 680. If the battery level is very low, you can’t make a Bluetooth wireless connection. Records: The number of entries in various applications on your Treo 680. Sending info over a Bluetooth wireless 6 Scroll to the application you want to see connection info about. In most applications, you can send an 7 Select Done. individual entry or item such as a contact or a picture. You can also send all the entries in a category, such as all contacts in the Business category. 1 Press Applications and select Bluetooth .

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2 Select Bluetooth On. 7 Select the application you want to CHAPTER 3 Open an application. transfer. You cannot send an item that has a lock next to it. 4 Select the entry or category you want to send. You cannot send an item that has 8 Select Send. a lock next to it. 9 Select Bluetooth, and then select OK. 5 Press Menu . 10 Select the receiving device(s) from the 6 Select Send from the leftmost menu. Discovery Results list, and then select OK. 7 Select Bluetooth, and then select OK. 11 Wait for a message to indicate that the 8 Select the receiving device(s) from the transfer is complete before you Discovery Results list, and then select continue using your Treo. OK. 9 Wait for a message to indicate that the Receiving info over a Bluetooth wireless transfer is complete before you connection continue using your Treo. 1 Press Applications and select Bluetooth . Sending an app over a Bluetooth wireless connection 2 Select Bluetooth On. 1 Press Applications and select 3 Select the Visibility pick list and select Bluetooth . one of the following: 2 Select Bluetooth On. Visible: Enables Bluetooth devices that are not on your Trusted Devices list to 3 Press Applications . request a connection with your 4 Press Menu . smartphone. Your smartphone remains 5 Select Send from the App menu. accessible to other devices until you 6 Select the Send From pick list and turn this option off. After you’re done select the location of the app you want using this setting, remember to change to send: Phone or . it back to Hidden.

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Te m p o r a r y : Enables Bluetooth devices CHAPTER that are not on your Trusted Devices list TIP The Device Name in the Bluetooth app is to request a connection with your the name other devices with Bluetooth wireless technology see when they connect smartphone during the next two to your smartphone. The default name is the minutes. Your smartphone reverts to name you gave your device during setup. You the Hidden setting and becomes can change this name if you want to. inaccessible to other devices after two DID YOU KNOW? When you receive an minutes. application over a Bluetooth connection, you 4 Use the other device to discover your can store the application on your smartphone Treo 680 and send information to it: or send it to an expansion card inserted into the expansion card slot. • See the other device’s documentation to learn how to discover and send information over a Bluetooth wireless connection. Beaming information • If the Ringer switch is set to Sound On, your Treo beeps to notify you of Your Treo 680 is equipped with an IR the connection and then prompts you (infrared) port so that you can beam to accept the info. Select a category information to another device with an IR or expansion card to file the item(s). If port—provided the other device supports you don’t select a category, the IR communications with Palm OS devices. item(s) goes into the Unfiled category. The IR port is located on the top of your 5 Select Ye s to receive the information or Treo 680, next to the Ringer switch, behind No to refuse it. the small dark shield.

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Beam Category: Sends all entries in TIP For best results, the path between the the current category. CHAPTER two devices must be clear of obstacles, and both devices must be stationary. If you have difficulty beaming, shorten the distance and DID YOU KNOW? If you beam a bookmark or avoid bright sunlight. saved page from the web browser, it beams the URL, not the contents of that page. Beaming an entry 5 When the Beam Status dialog box You can beam an individual entry or item appears, point the IR port on your Treo such as a contact or a picture. You can also directly at the IR port of the receiving beam all the entries in the selected device. category, such as all the contacts in the Business or Family category. 6 Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue using your Treo. TIP Beam your business card in two key presses: From the Main tab in the Phone application, press Menu, and then press M.

1 Open the application that holds the entry you want to beam. 2 Select the entry or category you want to beam. You cannot beam an item that has a lock next to it. 3 Press Menu . 4 Select Record, and then select one of the following: Beam: Sends an individual record.

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Beaming an application Receiving beamed information CHAPTER Not all applications can be beamed. A lock BEFORE YOU BEGIN Make sure that the icon appears on the Beam screen next Beam Receive option in Power to applications that cannot be beamed. Preferences is On. See Optimizing power settings for details. 1 Press Applications . 2 Press Menu . 1 Turn on your screen. 3 Select Beam from the App menu. 2 Select the beam command on the 4 Select the Beam From pick list and transmitting device. select the location of the application you 3 Point the IR port on your Treo directly at want to beam: Phone or . the IR port of the transmitting device 5 Select the application you want to to open the Beam Status dialog box. transfer. 4 When the Beam Status dialog box 6 Select Beam. appears, select a category for the entry. 7 When the Beam Status dialog box 5 Select Ye s to receive the information or appears, point the IR port on your Treo No to refuse it. directly at the IR port of the receiving device. TIP If you do not select a category upon 8 Wait for the Beam Status dialog box to receiving a beamed item, the item is placed in the Unfiled category. indicate that the transfer is complete before you continue using your Treo. TIP If you can’t receive beamed info, make sure that you are not running a third-party app that disables beaming. If you still can’t receive a beam, try a soft reset (see Resetting your Treo).

DID YOU KNOW? You can store a beamed app on your smartphone or send it to an expansion card inserted into the expansion card slot.

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WINDOWS ONLY Synchronizing CHAPTER 1 Click HotSync® manager in the information— taskbar in the lower-right corner of your advanced screen. 2 Select Custom. 3 Select your device name from the User Changing which applications sync list at the top of the screen. By default, information from Calendar, 4 Select the application for which you Contacts, Memos, Pictures & Videos, and want to turn synchronization on or off, Tasks is updated each time you and then click Change. synchronize your smartphone. You can change which applications synchronize. For 5 Select Synchronize the files to turn on example, if you don’t use the Memos synchronization for an app. application and you want to speed up Select Do nothing to turn off synchronization, you can turn off synchronization for an app that currently synchronization for Memos. synchronizes (for example, to turn off synchronization for Memos if you do not use this app). TIP Windows If you set up your smartphone to sync with Outlook, you can learn how to change which applications synchronize, by doing the following: Click the HotSync manager icon in the taskbar and select Custom. Select a conduit that syncs with Outlook, click Change, and then click Help.

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NOTE If you want the information in one MAC ONLY CHAPTER location (smartphone or computer) to 1 Double-click the Palm Desktop icon completely replace the information in the in the Palm folder. other location for that app, select one of the two overwrite options. For example, if 2 From the HotSync menu, select the Calendar info on your smartphone is Conduit Settings. accurate but the info on your computer has 3 From the User pop-up menu, select become corrupted, select Handheld your device name. overwrites Desktop for the Calendar app 4 Select the application for which you to have your smartphone info replace your want to turn synchronization on or off, computer info. Note that “handheld” refers and then click Conduit Settings. to your smartphone and “desktop” refers 5 Select Synchronize the files to turn on to your computer. synchronization for an app. 6 (Optional) If you want to make this Select Do nothing to turn off change permanent, check the Set as synchronization for an app that currently default box. Otherwise, your change synchronizes (for example, to turn off affects only one synchronization (the synchronization for Memos if you do not next one you do); thereafter, the use this app). synchronization action reverts to what it was before the change. 7 Click OK. 8 (Optional) To turn synchronization on or off for other apps, repeat steps 4, 5, 6, and 7 for each application you want to change. 9 Click Done.

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NOTE If you want the information in one Setting up a Bluetooth connection for location (smartphone or computer) to synchronization CHAPTER completely replace the information in the If your computer is enabled with Bluetooth other location for that app, select one of wireless technology, you can synchronize the two overwrite options. For example, if wirelessly over a Bluetooth connection. the Calendar info on your smartphone is accurate but the info on your Mac has 1 Press Applications and select become corrupted, select Handheld Bluetooth . overwrites Macintosh for the Calendar 2 Select Bluetooth On. app to have your smartphone info replace the info on your Mac. Note that “handheld” refers to your smartphone.

6 (Optional) If you want to make this change permanent, click Make Default. Otherwise, your change affects only one synchronization (the next one you do); thereafter, the synchronization action reverts to what it was before the 3 (Optional) Enter a device name that change. identifies your Treo 680 when it is 7 Click OK. discovered by other Bluetooth devices. 8 (Optional) To turn synchronization on or NOTE Use the same device name for all off for other apps, repeat steps 4, 5, 6, your Bluetooth connections. If you change and 7 for each application you want to the device name, you need to recreate any change. partnerships you already created. 9 Close the Conduit Settings window. 4 Select the Visibility pick list and select Visible or Te m p o r a r y.

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8 After you finish the HotSync setup, CHAPTER TIP After you form a partnership with a device, select Done to return to Applications you can change the Visibility setting back to View. Hidden. That way only devices with which 0 you’ve already formed a partnership can find You’re now ready to sync your Treo 680 your smartphone. New devices cannot with your Bluetooth computer. request a connection. Synchronizing over a Bluetooth 5 Select Setup Devices. connection 6 Select HotSync Setup. When you synchronize using the Bluetooth wireless feature on your Treo, you don’t need your sync cable. This is especially useful if you travel with a laptop enabled with Bluetooth wireless technology.

BEFORE YOU BEGIN Verify the following on your computer: • It includes built-in Bluetooth wireless technology or a Bluetooth adapter. 7 Follow the onscreen instructions to • Bluetooth is turned on. create a partnership between your • HotSync manager is active. On a smartphone and your computer. Windows computer, you know HotSync In some cases you may need to manager is active when its icon appears perform setup steps on your computer in the lower-right corner of your screen. before you can complete this step. Check your computer’s documentation for specific setup instructions.

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1 Press Applications and select Synchronizing over an infrared HotSync . connection CHAPTER When you synchronize using the IR port on your Treo, you don’t need your sync cable. This is especially useful if you travel with an IR-enabled laptop.

BEFORE YOU BEGIN Your computer must include the following items: • An enabled IR port and driver or an IR device attached to it. Check your computer’s documentation to see if it 2 Select Local. supports IR communication. 3 Select the pick list below the HotSync • HotSync manager must be active. On a icon, and then select the name of the Windows computer, you know HotSync PC you set up for Bluetooth manager is active when its icon appears synchronization (see Setting up a in the lower-right corner of your screen. Bluetooth connection for synchronization). WINDOWS ONLY 4 Select the HotSync icon on your 1 On your computer, click HotSync smartphone. manager in the taskbar in the When synchronization is complete, a lower-right corner of your screen. Make message appears at the top of your sure that Infrared is selected. smartphone screen. Be patient; synchronization may take a few minutes.

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MAC ONLY CHAPTER 1 Double-click the HotSync manager icon in the Palm folder. 2 Click the HotSync Controls tab, and then select Enabled. 3 Click the Connection Settings tab, and then check the On box next to IR port. 4 Close the HotSync Software Setup 2 On your smartphone, press window. Applications and select 5 On your smartphone, press HotSync . Applications and select 3 Select Local. HotSync . 4 Select the pick list below the HotSync 6 Select Local. icon and select IR to a PC/Handheld. 7 Select the pick list below the HotSync 5 Position the IR port on your Treo within icon and select IR to a PC/Handheld. a few inches of your computer’s IR port. 8 Position the IR port on your Treo within 6 Select the HotSync icon on your a few inches of your Mac’s IR port. smartphone. 9 Select the HotSync icon on your When synchronization is complete, a smartphone. message appears at the top of your When synchronization is complete, a smartphone screen. Be patient; message appears at the top of your synchronization may take a few minutes. smartphone screen. Be patient; synchronization may take a few minutes.

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Your Treo 680 is also compatible with SDIO Using expansion cards, which you can use to add CHAPTER cards accessories, such as an FM radio module, to your Treo.

The expansion card slot on your Treo 680 IMPORTANT When using an SDIO card, enables you to add SD cards and the SDIO card may protrude from the side MultiMediaCard cards to extend the of your Treo 680 and prevent you from storage capacity of your Treo 680 closing the door of the expansion card slot. (expansion cards sold separately). Here are Be careful not to damage the door. some examples of what SD and Additionally, some SDIO cards may be too MultiMediaCard expansion cards can store: wide to fit inside the expansion door opening, so make sure the SDIO card fits • Photos inside the expansion door opening before • MP3 audio files making your purchase. • Email attachments Inserting an expansion card • Games 1 Open the expansion slot door. • eBooks • Microsoft Office files • Adobe Acrobat files • Applications • Databases

TIP SD cards are faster than MultiMediaCard cards for reading and writing information, and SD cards also offer write-protection.

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2 Hold your Treo with the screen facing Removing an expansion card CHAPTER you, and hold the card with the label 1 Open the expansion slot door. facing you. The notch on the card should 2 Press the card into the expansion slot to be in the upper corner closest to the release it from the expansion slot. screen. 3 After you feel the expansion card slot 3 Insert the card into the expansion card eject the card, remove the card slot until you feel it lock into place. from the slot.

TIP The expansion card slot has a push-push mechanism: push in gently to insert a card; push in gently to remove it.

TIP If the Ringer switch is set to Sound On, you hear a confirmation tone when you insert or remove an expansion card.

Notch 4 Close the expansion slot door.

Opening applications on an expansion card After you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion 4 Close the expansion slot door. card. 1 Insert the expansion card into the expansion card slot. The Card category

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of Applications View automatically 1 Insert the expansion card into the appears. expansion card slot. The Card category CHAPTER of Applications View automatically appears. 2 Select the category pick list in the title bar, and select All. 3 Select the icon for the application in which you want to open the item. For example, to view a picture, select Pics&Videos.

2 Select the icon for the application you Copying applications between an want to open. expansion card and your Treo 3 Press Center to open the You can copy applications from your Treo to application. your expansion card and vice versa.

TIP Install the Files application from the Palm TIP Before you copy an application to an Software Installation CD to easily browse and expansion card, make sure that it is manage files on an expansion card. compatible with Palm OS software version 5.4.5 or later. Some applications do not work Accessing items stored on an expansion with expansion cards and do not allow you to store files in a location that is separate from card the application. When an expansion card contains items such as pictures or songs, you can’t view them directly from the Card category in Applications View. You must open the app that recognizes the item.

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1 Press Applications . Viewing expansion card information CHAPTER

2 Press Menu . The Card Info application displays general 3 Select Copy from the App menu. information about the expansion card that is currently in the expansion slot, and it 4 Select the Copy To pick list and select enables you to rename and format a card. the destination: Phone or . • Press Applications and select 5 Select the From pick list and select the Card Info . location of the application you want to copy: Phone or . Renaming an expansion card 6 Highlight the application you want to If you change the contents of an expansion copy. card, you may at some point want to rename the card to better match its 7 Select Copy. contents. 1 Insert the expansion card into the expansion card slot. 2 Select the category pick list at the top of the screen and select All.

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3 Select Card Info . TIP If you format a card, any photos or CHAPTER 4 Press Menu . documents that were previously stored on the 5 Select Rename Card from the Card card are deleted from your desktop software menu. the next time you sync. You can recover these 6 Enter a new name for the card. files from the backup folder, or you can prevent the deletion by temporarily changing 7 Select OK. your sync settings for the affected application to Desktop overwrites handheld. TIP If you have trouble copying info to, renaming, or formatting an expansion card, 1 Insert the expansion card into the make sure the card is not write-protected. expansion card slot. Press Applications and select Card Info. If a This card is read-only message appears, then 2 Select the category pick list at the top the card is write-protected. If you’re using an of the screen and select All. SD card, you can slide the write-protect tab to 3 Select Card Info . the opposite position to write to the card. See the instructions that came with your card for 4 Press Menu . additional info. 5 Select Format Card from the Card menu. Formatting an expansion card 6 Enter a new name for the card. Formatting an expansion card is similar to 7 Select OK. formatting a disk on a computer. When you format an expansion card, you erase all the information stored on the card.

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190 USING EXPANSION CARDS CHAPTER 10

Your personal settings

Customizing your Palm® Treo ™ 680 smartphone is great way to make it match your lifestyle and work even harder for you.

On your Treo, you can easily customize the sounds, fonts, screen colors, and more. Take advantage of different levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some settings can help extend the life of your Treo battery. There are lots of ways to make your Treo work better for you.

Benefits • Access applications quickly • Conserve power • Make your screen easy to read • Enjoy your smartphone more In this chapter

System sound settings...... 193 Display and appearance settings ...... 194 Applications settings ...... 197 Locking your Treo and info ...... 199 System settings ...... 206 Connecting to a VPN ...... 208 YOUR PERSONAL SETTINGS 10

System sound CHAPTER settings

Silencing sounds Sound Off You can immediately silence all alerts, Sound On ringtones, music that plays through the built-in speaker, and system sounds by Setting system volume levels sliding the Ringer switch to the Sound Off You can set the volume level for system position. This does not mute the audio sounds, such as the tone that plays when during a phone call. you synchronize. 1 Slide the Ringer switch to the Sound

Off position. Your smartphone TIP If the Ringer switch is set to Sound Off, vibrates once to let you know that the ringer setting overrides the sound settings you’ve turned sounds off. and all sounds are turned off. 2 To hear all sounds again, slide the Ringer switch to the Sound On 1 Press Applications and select position. Sounds . NOTE For info on setting the vibrate option, 2 Select the Application pick list and see the section on setting alert tones in the select System. chapters that describe the individual applications.

When you slide the Ringer switch back to the Sound On position, it restores the previous sound settings.

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3 Select the System Volume and Game CHAPTER Volume pick lists and select the volume levels.

Backlight

2 Press Left and Right to adjust the brightness. 3 Select Done.

TIP To temporarily set the backlight to the 4 Select Done. preset low setting, press Option + Menu. TIP You can also adjust the backlight and set the brightness duration during a call in Power Display and Preferences. See Optimizing power settings. appearance settings Changing the screen font You can change the screen font in Adjusting the brightness Calendar, Contacts, Memos, Messaging, Tasks, and Web. The font styles may vary Depending on the lighting conditions in between applications and some which you’re using your Treo, you may applications may offer fewer choices. need to adjust the brightness of the screen and keyboard backlight. 1 Open the application in which you want to change the font. 1 Press Option , and then press Backlight . 2 Press Menu . 3 Select Options, and then select Font.

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4 Select a font style. (In the web browser, 3 Set any of the following preferences: CHAPTER select the Font size pick list and select Preset to: The standard number Large or Small.) conventions for your country. When you select a country, the other Formats Preferences are automatically set to that country’s conventions. You can also edit each option individually. Small font Large font Small bold font Large bold font

5 Select OK.

Setting display formats Formats Preferences enable you to select number conventions based on geographic regions. For example, in the United Time: The time format. Select HH:MM Kingdom, time often is expressed using a to display a 24-hour clock. 24-hour clock. In the United States, time is Date: The date format. expressed using a 12-hour clock with an AM or a PM suffix. Many of the built-in Week starts: The first day of the week applications on your Treo 680 use the (usually Sunday or Monday). Formats Preferences settings. Numbers: The format for numbers with 1 Press Applications and select decimal points and commas. Prefs . 4 Select Done. 2 Select Formats.

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Aligning the screen to correct tapping Changing the system color scheme CHAPTER problems 1 Press Applications and select Occasionally, your Treo screen may need to Prefs . be readjusted. If this problem occurs, you 2 Select Color Theme. may see the wrong feature being activated 3 Select a color scheme from the list. when you tap the screen. To fix the problem, you can align the screen at any time. 1 Press Applications and select Prefs . 2 Select Touchscreen. 3 Follow the onscreen instructions and tap the screen where indicated.

4 Select Done.

TIP You can also set the wallpaper for the Main tab in the Phone application (see Customizing the Main tab in the Phone application) and the background for Calendar Agenda View (see Customizing display options for your calendar).

4 Select Done.

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Applications settings TIP To create a new category, select the CHAPTER category pick list and select Edit Categories. Select New, and then enter the category You can change the Applications settings name. Select OK to close the dialog box, and on your Treo so that you can easily access then select OK. the applications you use most often. DID YOU KNOW? If there is an expansion card in You can arrange and display your the expansion slot, the card appears in the applications by category, reassign category pick list and is treated as a category the buttons on your Treo, and select default when you press Applications repeatedly. applications for specific tasks. Displaying applications by category Arranging applications by category Do one of the following: You can assign an application to a category and then display a specific category of • Press Applications repeatedly to applications in Applications View. cycle through the categories. 1 Press Applications . • Select the category pick list at the top of the screen and select a category. 2 Press Menu . Select All to display all of your 3 Select Category on the App menu. applications. 4 Select the pick list next to each application and select a category. Changing Applications View 5 Select Done. By default, Applications View displays each application as an icon. As an alternative, you can view a list of applications. The list view is particularly useful when you have so many applications in a category that the applications fill up more than one screen.

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1 Press Applications . 3 Select the pick list next to the item you CHAPTER 2 Press Menu . want to reassign, and then select an application. 3 Select Options, and then select Preferences. 4 Select the View By pick list and select List. 5 Select OK.

Reassigning buttons With Buttons Preferences, you can select which applications are associated with the quick buttons and the Side button on your 4 Select Done. Treo. You can assign a primary and

secondary application to each of the three DID YOU KNOW? You can also choose an quick buttons that open an application. application to open with the sync button on the USB sync cable. To change this setting, NOTE We recommend that you keep the select HotSync on the Buttons Preferences primary button assignments on the factory screen. settings until you become comfortable with TIP To restore all the buttons and key the features of your smartphone. If you do combinations to their factory settings, select change the primary button assignments, Default. remember that the instructions in this DID YOU KNOW? Some third-party applications guide and in the other help features refer to automatically take over a button when you the original button settings. install the application.

1 Press Applications and select Prefs . 2 Select Buttons.

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Changing default applications 4 Select Done. CHAPTER Sometimes one application looks for another application to handle information (for example, a mail application might open Locking your Treo and a browser when you select a link in an email message). Your smartphone comes info with a set of predefined applications to handle email, messaging, and browser Your Treo includes several features to requests from other applications. If you protect your smartphone from inadvertent have more than one application to handle use and keep your information private. You these requests on your smartphone, you can lock any of the following features on can specify which application you want to your smartphone: use for each function. Keyboard (Keyguard): You can use the 1 Press Applications and select Keyguard feature to disable the keyboard Prefs . and all buttons to prevent accidental 2 Select Default Apps. presses in your bag or pocket. 3 Select each pick list and select the Screen: You can disable the screen’s application you want to associate with touch-sensitive feature during an active call that function. or call alert. Phone (Phone Lock): You can set your phone to require a password to make calls. The built-in security software lets you make emergency calls even if your phone is locked.

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Tre o : You can set your Treo to require a 2 Press Center to turn off Keyguard. CHAPTER password for you to see any information on your Treo. Entries: You can mask or hide entries marked as private and set your smartphone to require a password for viewing them.

Locking your keyboard (Keyguard) The Keyguard feature locks the keyboard so that you don’t accidentally press buttons or activate items on the screen while your You can change how quickly Keyguard turns smartphone is in a pocket or bag. on, or you can disable this feature altogether. To change the Keyguard By default, Keyguard turns on whenever settings, do the following: the screen is off. Each time you wake up the screen, you must turn off Keyguard to 1 Press Applications and select unlock the keyboard and use your Prefs . smartphone. 2 Select Keyguard. To turn off Keyguard, do the following: 3 Select the Auto-Keyguard pick list, and then do one of the following: 1 When the screen is off, press Power/ End to wake up the screen. • Select how quickly you want Keyguard to turn on: When power is turned off, 5 seconds after power off, or 30 seconds after power off. • Select Disable to completely disable the Keyguard feature until you turn it on again by pressing Option +

200 LOCKING YOUR TREO AND INFO YOUR PERSONAL SETTINGS 10

Power/End when the screen is 4 Select Done. on. CHAPTER 4 Select Done. DID YOU KNOW? When you check the boxes to disable the touchscreen during a call, the touchscreen is automatically enabled again Locking your screen after you end the call. You can set your smartphone to automatically lock the screen’s Locking your phone (Phone Lock) touch-sensitive features in certain situations. You can lock your SIM card to prevent unauthorized calls and use of other 1 Press Applications and select Prefs wireless features. When your SIM card is . locked, you must enter the correct PIN 2 Select Keyguard. code to unlock it, even if you move it to a 3 Check any of the following boxes: different phone. You can still make emergency calls when your phone is Incoming calls received: Disables the locked, however. screen when the phone rings. You must use the 5-way to select the IMPORTANT If your SIM card is locked onscreen Answer and Ignore buttons, or and you enter the wrong PIN more than press Send to answer the call three times, you must call your wireless or Power/End to ignore the service provider for your unique PIN unlock call. key (PUK) to unlock your SIM card. On a call: Disables the screen after you

answer a call. You must use the 5-way TIP When Phone Lock is turned on, other to select the onscreen buttons people can still see the info on your during the call. Use this setting to avoid smartphone, but they cannot make or receive accidentally pressing onscreen buttons phone calls or use the other wireless features while you’re holding your smartphone without your password. near your ear to speak.

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1 Press Phone . CHAPTER TIP To manage your FDN list, press 2 Press Menu . Applications select SIM Book, press Menu, 3 Select Options, and then select Phone and then select Modify FDN from the Lock. Options menu. 4 Check the Lock SIM box. 5 When prompted, enter the current PIN Your SIM card locks again when you turn and select OK. (Unless you changed off your smartphone and then turn it back your PIN, enter the default PIN, on. provided with your wireless service To disable the current Phone Lock settings: provider’s account materials.) 1 Press Phone . 6 If you want to change the PIN, select Change PIN, enter a new PIN, and then 2 Press Menu . select OK. Repeat this step to verify the 3 Select Options, and then select Phone new PIN. Lock. 7 If your SIM card supports fixed number 4 Uncheck the Lock SIM box. dialing (FDN), select Advanced and 5 Enter your PIN code. check the Enable Fixed Number 6 Select OK. Dialing box to restrict dialing to the numbers in your FDN list. When Locking your Treo prompted, enter your PIN2 and then select OK. To protect your personal information, you can lock your Treo 680 so that you need to 8 Turn your phone off to activate the enter your password to access any of your phone lock feature. information or use any of the features on 9 To turn your phone on again, press and your Treo, including the phone. You can, hold Power/End , enter your however, still make emergency calls when PIN, and then select OK to unlock your your Treo is locked. smartphone.

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IMPORTANT If you lock your Treo, you 4 Select the Auto Lock Device box. CHAPTER must enter the exact password to unlock it. 5 When prompted, enter your password If you forget the password, you need to and select OK. perform a hard reset to resume using your 6 Select one of the following options: Treo. Performing a hard reset deletes all the entries in your Treo. If you use Never: Prevents your Treo from locking password protection in Palm Desktop automatically. software, you must remember your password to restore your info. However, if you do not use password protection in Palm Desktop software, you can restore all previously synchronized info the next time you sync (see Synchronizing information— the basics).

1 Press Applications and select Security . On power off: Locks your Treo when 2 Select the Password box. you turn off the screen, or when it shuts off with the Auto-off feature. At a preset time: Locks your Treo at a specific time of day. After a preset delay: Locks your Treo after a period of inactivity. 7 Select OK. 8 Do one of the following: • Select Lock & Turn Off to lock your 3 Assign a password and a password hint. Treo immediately.

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• Press Applications to accept After you enable the mask or hide setting, CHAPTER your settings and continue using your any entries marked as private are Treo. immediately hidden or masked. If you define a password, you must enter it to TIP After you create a password, you can lock display private entries. If you do not define your system manually. Press Applications a password, you (or anyone else) can reveal and select Security. Select Lock & Turn Off, private entries without a password. and then select Off & Lock. 1 Open the entry that you want to mark TIP To change your password, select the Password box, enter your current password, private. and then enter the new password. To delete 2 Select Details. your password, select the Password box and 3 Check the Private box. then select Unassign. 4 Select OK. Working with private entries Hiding or masking all private entries In most applications, you can mark Make sure the entries you want to mask or individual entries as private. All private hide are marked private. entries remain visible and accessible until you select the Security setting. You have 1 Press Applications and select three Security setting options: Security . Show Records: Private records are visible. 2 Select the Current Privacy pick list and select either Hide Records or Mask Hide Records: Private entries do not Records. appear anywhere in the application. 3 If prompted for your password, enter it Mask Records: Private entries are and then select OK. replaced with a gray bar that lets you know the entry is there but keeps it from being legible.

204 LOCKING YOUR TREO AND INFO YOUR PERSONAL SETTINGS 10

Viewing all private records Security and Palm Desktop software CHAPTER You can reveal all the entries you’ve hidden (Windows) or masked. You can set the Windows version of Palm® Desktop software to observe the 1 Press Applications and select security password for your Treo 680. If you Security . forget your password, you cannot view 2 Select the Current Privacy pick list and your information in Palm Desktop. If your select Show Records. smartphone is unlocked, you can change 3 If prompted for your password, enter it your password on your smartphone, but all and then select OK. entries marked as private are deleted. You can restore your private entries the next Viewing private entries in a specific time you sync and then create a new application password. 1 Open the application that contains the Follow these steps to recover from a lost private entries you want to see. password: 2 Press Menu . 1 Press Applications and select 3 Select Options, and then select Security . Security. 2 Select the Password box. 4 Select the Current Privacy pick list and 3 Select Lost Password. select Show Records. 4 Select Ye s . 5 Select OK.

6 If prompted for your password, enter it TIP If you want additional security for and then select OK. Palm Desktop files, you may want to purchase a third-party solution.

LOCKING YOUR TREO AND INFO 205 10 YOUR PERSONAL SETTINGS

Entering owner information CHAPTER You can use Owner Preferences to record information that you want to associate with your Treo 680, such as your name, company name, and home phone number. If you lock your Treo (see Locking your Treo), the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner 5 Select Done. Preferences information. 1 Press Applications and select Prefs . System settings 2 Select Owner. 3 If you assigned a password with the Setting the date and time Security application, select Unlock, Date & Time Preferences enable you to enter your password, and then select manually set the date, time, and location OK to continue. (time zone) setting for your smartphone. 4 Enter the text that you want to appear in You can also set your Treo to synchronize the Owner Preferences screen. the date, time, and time zone with your wireless service provider network when your phone is on, you are inside a coverage area, and the date, time, and time zone are available from the network. 1 Press Applications and select Prefs . 2 Select Date & Time.

206 SYSTEM SETTINGS YOUR PERSONAL SETTINGS 10

3 Select the Automatically set pick list 4 If the Location pick list appears, select and select one of the following settings: it, and then select a city in your time CHAPTER Date, time and time zone: The date, zone. time, and time zone are acquired from your wireless service provider’s TIP If a city in the same time zone is not on network (if settings are available from the list, select Edit List, select Add, select a city in your time zone, and then select OK. If the network). necessary, modify any of the settings in the Date and time: Lets you set the time Edit Location dialog box, and then select OK. zone manually. The date and time are acquired from your wireless service 5 If the Date and Time fields appear, provider’s network (if settings are select the Date field and select the available from the network). date, and then select the Time field and select the time. Nothing: Lets you set the date, time, and time zone manually. No info is 6 Select Done. acquired from your wireless service provider’s network. TIP You can also set time zones for Calendar events. See Creating an event.

Optimizing power settings Power Preferences enable you to adjust settings to maximize the battery’s performance. 1 Press Applications and select Prefs . 2 Select Power.

SYSTEM SETTINGS 207 10 YOUR PERSONAL SETTINGS

3 Set any of the following preferences: Beam Receive: Determines whether CHAPTER Brightness: Sets the intensity of the your Treo is ready to receive information screen and keyboard backlights. Drag over an infrared beam. If you leave this the slider or press Left and Right option turned off, you must return to to adjust the brightness level. this screen to turn on this option the next time you want to receive a beam. 4 Select Done.

TIP You can also access the brightness setting by pressing Option + P. To temporarily set the backlight to the preset low setting, press Option + Menu.

Connecting to a VPN Auto-off after: Determines how long your screen stays on during a period of inactivity. When there is no interaction If you want to use your Treo to access your with the keyboard or screen for the corporate email account or other files on specified time period, your smartphone your corporate server, you may need to set turns off automatically. up a virtual private network (VPN) on your Treo. A VPN enables you to log in to your On a call, dim backlight after: corporate server through the company’s Determines how long the backlight firewall (security layer). You need a VPN stays on at normal intensity during a client on your smartphone if your phone call. After the specified time smartphone and your company’s server are period, the backlight dims to conserve located on opposite sides of the firewall. power during a long phone call.

208 CONNECTING TO A VPN YOUR PERSONAL SETTINGS 10

Check with your company’s system 1 Install your third-party VPN client. See administrator to see if a VPN is required to Installing applications for details. CHAPTER access the corporate server. If a VPN is 2 Press Applications and select necessary, you must purchase and install a Prefs . third-party VPN client on your smartphone 3 Select VPN. to use this feature. 4 Enter the settings provided by your corporate system administrator. TIP For information about third-party VPN client software, see the Palm Software Installation CD or visit www.palm.com/ treo680gsm.

CONNECTING TO A VPN 209 10 YOUR PERSONAL SETTINGS CHAPTER

210 CONNECTING TO A VPN CHAPTER 11

Common questions

Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit www.palm.com/ treo680gsm-support. In this chapter

Upgrading...... 213 Desktop software installation...... 215 Resetting your Treo ...... 215 Replacing the battery ...... 217 Screen ...... 219 Synchronization ...... 220 Phone...... 227 Hands-free devices ...... 229 Email ...... 230 Messaging ...... 231 Web ...... 232 Camera...... 235 Making room on your Treo ...... 236 Third-party applications ...... 237 Error messages ...... 238 COMMON QUESTIONS 11

• Set data connection features, such as Upgrading activating or ending data connections CHAPTER • Provide web clipping features, such as If you experience problems with your PQA files Palm® Treo ™ 680 smartphone after • Provide instant messaging features performing the upgrade steps in this guide, you may have incompatible applications or If you want to continue using these types settings that were not quarantined during of applications, please contact the the installation process. These third-party developer for software updates Incompatible applications or settings can and info about compatibility with your Treo lead to numerous issues, including system 680. resets and freezes. If you experience a WINDOWS ONLY problem after upgrading, follow the steps in this section to remove the incompatible 1 On your computer, click apps from your smartphone and to transfer Start>Programs>Palm>Safe HotSync. your other info to your new smartphone. 2 Follow the instructions on the screen.

NOTE If you have trouble installing a 3 Locate the Old_Apps folder on your third-party application, contact the computer. This folder is usually located developer for assistance. inside one of the following folders: C:\Program Files\Palm\ We recommend that you do not install C:\Program Files\palmOne\ apps that do any of the following: C:\Program Files\Handspring\ 4 To help you identify the app that is • Modify phone functions, such as causing the problem, move one app at a ringtones, dialing, or caller ID time from the Old_Apps folder to the • Replace organizer features, such as Backup folder, and then sync. Contacts or Calendar

UPGRADING 213 11 COMMON QUESTIONS

If the problem recurs, delete the last 2 Select your user folder and Option-drag CHAPTER app you installed and report the it to your Mac desktop to make a copy problem to its developer. of that folder. 5 Repeat step 4 for each of the apps in 3 Confirm that your copy includes the the Old_Apps folder. Backup subfolder and that all the files in the original Backup subfolder are also in NOTE If you have trouble moving apps the copy of the Backup subfolder. from the Old_Apps folder to the Backup 4 Delete all files from the original Backup folder, or determining which files to move, subfolder. try reinstalling the app using the original third- party developer files. 5 Perform a hard reset on your Treo 680. See Resetting your Treo for instructions. 6 Sync your Treo 680 with your new TIP Need more info on the Backup folder? See desktop software and be sure to select What is the backup folder?. your existing device name from the User list. MAC ONLY 7 To help you identify the app that is 1 Locate your user folder on your causing the problem, move one computer. third-party app from the copy of the Backup subfolder to the original NOTE Your user folder name is the same Backup subfolder, and then sync. as your device name and is usually found in this location: : Users : If the problem recurs, delete the last : Documents : app you installed and report the Palm : Users problem to its developer. 8 Repeat step 7 for each of the third-party apps in the copy of the Backup folder.

214 UPGRADING COMMON QUESTIONS 11

3 Quit any active applications, including Desktop software virus scanners and Internet security CHAPTER installation applications. 4 Make sure you’re installing the software from the Palm Software Installation CD If you are having trouble installing the that came with your new Treo 680. desktop software, you may have the wrong Other versions of the desktop software version of the software or some of your may not work with your Treo 680. computer’s resources may be unavailable. 5 Insert the Palm Software Installation CD to restart the installation. TIP The Palm Software Installation CD installs software that lets you synchronize using IMPORTANT Always use the same Palm® Desktop software or Microsoft Outlook language for your Treo, your computer for Windows. If you want to synchronize using operating system, and your desktop a different personal information manager software. Otherwise, you may lose (PIM), you must install a third-party solution. information or have difficulty with Contact the PIM’s author or vendor to learn if software is available for your Treo 680. synchronization. Support is not provided for mismatched language setups. Follow these steps to retry the installation. 1 Make sure your computer profile Resetting your Treo includes administrator rights to install software. In large organizations, these are usually granted by the system Performing a soft reset administrator. A soft reset is similar to restarting a 2 Restart your computer. computer. If your Treo is not responding or you have trouble synchronizing with your computer, a soft reset may help. All your

DESKTOP SOFTWARE INSTALLATION 215 11 COMMON QUESTIONS

info is retained when you perform a soft Don’t know how? See Replacing the CHAPTER reset. battery. 1 Remove the battery from your 2 When the Palm logo appears, press and smartphone, and then reinsert it. hold Up until the black status bar at Don’t know how? See Replacing the the bottom of the screen fills and battery. disappears, and then release Up . 3 Delete the third-party application that NOTE The reset begins when you reinsert you suspect is causing the problem. the battery. 4 Perform a soft reset. The wireless 2 At the end of the soft reset, Date & features of your smartphone are not Time Preferences appears. Select available until you complete this step. Done. Performing a hard reset Performing a system reset A hard reset erases all information and A system reset, also called a safe or warm third-party software on your Treo. Never reset, tells your Treo to stop what it’s doing perform a hard reset without first trying a and start over again without loading any soft reset, a system reset, and trying to system extras. If your Treo loops or freezes resolve third-party software issues. (See during or after a soft reset, a system reset Third-party applications for suggestions on may help. Performing a system reset can diagnosing third-party software issues.) release your Treo from an endless loop so After a hard reset, you can restore that you can uninstall a third-party previously synchronized information the application that may be causing next time you sync. the looping. IMPORTANT If you set a password on 1 Remove the battery from your your smartphone, performing a hard reset smartphone, and then reinsert it. reformats your smartphone. This is a more severe form of a hard reset, which

216 RESETTING YOUR TREO COMMON QUESTIONS 11

removes all your information, and restores your smartphone until the process is your formats, preferences, and other complete. This may take up to 10 minutes. CHAPTER settings to the factory default settings. 4 When the language selection screen appears, select the same language you TIP Some third-party applications do not selected for your desktop software. create a backup on your computer when you synchronize. If you perform a hard reset, you IMPORTANT Always use the same may lose data in these applications and you language for your Treo, your computer will need to reinstall the application after the operating system, and your desktop hard reset. Please contact the application’s software. Otherwise, you may lose developer to find out which data is backed up information or have difficulty with during synchronization. synchronization. Support is not provided for mismatched language setups. 1 Remove the battery from your smartphone, and then reinsert it. 5 (Optional) If you want to confirm that Don’t know how? See Replacing the the hard reset was successful, press battery. Applications and select HotSync . If you see your device 2 When the Palm logo appears, press and name in the upper-right corner, the hard hold Power/End until the black reset was not successful. status bar at the bottom of the screen fills and disappears, and then release Power/End . 3 When the Erase all data? prompt Replacing the battery appears, press Up to confirm the hard reset. Your Treo 680 comes with a replaceable battery. Be sure to use a replacement IMPORTANT If a Reformatting in battery that is recommended or sold by progress message appears, do not touch Palm and is compatible with the Treo 680.

REPLACING THE BATTERY 217 11 COMMON QUESTIONS

CAUTION Failure to use the proper battery 45-degree angle, and then press it into CHAPTER may result in a risk of personal injury or place. product damage, and it voids your smartphone warranty. Battery contacts

1 Press Power/End to turn off Smartphone the screen. contacts 2 Press the Battery door release button, and slide the battery door downward to remove it from your smartphone.

Notch Battery door release button IMPORTANT Use the battery that came with your Treo 680. Do not use a battery from another Treo model in your Treo 680. Similarly, do not use the Treo 680 battery in another Treo model. Using a battery that is designed for another Treo model can damage your Treo 680. 3 Place a finger in the notch next to the battery, and lift up the old battery at a 5 Slide the battery door onto the back of 45-degree angle to remove it from the the smartphone until it clicks into place. compartment. 6 Connect your Treo to the charger or 4 Align the metal contacts on the new sync cable to charge the new battery. battery with the contacts inside the battery compartment, insert the new battery into the compartment at a

218 REPLACING THE BATTERY COMMON QUESTIONS 11

5 If the problem persists, connect your TIP Be sure to dispose of your old battery Treo to the charger (see Charging the CHAPTER properly. In some areas, disposal in household battery) and perform a soft reset again. or business trash is prohibited. 6 If that doesn’t work, perform a hard reset (see Performing a hard reset). Screen TIP To find carrying cases that protect the screen and other useful accessories, visit The screen appears blank www.palm.com/treo680gsm. 1 When a call lasts longer than the limit specified in Power Preferences, the The screen doesn’t respond accurately to screen dims automatically. In certain taps or it activates wrong features lighting conditions, the screen may 1 Press Applications . appear blank when this occurs. Press any key except Power/End to 2 Use the 5-way to select Prefs . restore the screen to normal brightness. 3 Use the 5-way to select Pressing Power/End hangs up the call. Touchscreen. 2 When a period of inactivity lasts longer 4 Follow the onscreen instructions to than the limit specified in Power align the screen. Preferences, the screen turns off. Press 5 Select Done. and release Power/End to 6 If the problem persists, check for dirt wake up the screen. between the screen and the edge of the 3 Look closely at the screen. If you can smartphone. see a dim image, try adjusting the 7 If you’re using a screen protector, make screen brightness (see Adjusting the sure that it is properly installed. brightness). 4 If the screen is still blank, perform a soft reset (see Performing a soft reset).

SCREEN 219 11 COMMON QUESTIONS

There’s a blinking bell in the upper-left your info by synchronizing with your CHAPTER corner smartphone. To make sure you always The blinking bell in the upper-left corner of have an up-to-date backup of your info, the screen is the Alert icon. It appears synchronize frequently. when you have alarms or messages that This section describes synchronization you haven’t acknowledged. between your Treo and a desktop 1 Press and hold Center or tap the computer running Palm Desktop software. blinking bell with your stylus. You can also synchronize the information on your Treo using third-party applications. 2 When the list of pending alerts appears, See the documentation for the third-party do any of the following: application for information on features and • Select the text of the alert to view the configuration. item. The item stays in the list. Before you attempt to synchronize, make • Check the box next to an alert to clear sure you’ve installed the desktop it from the list, and then select Done. synchronization software from the Palm Software Installation CD.

Synchronization TIP Every device needs a unique name. Never synchronize more than one device to the Synchronization backs up the information same device name on your computer. from your Treo onto your computer and vice versa. If you ever need to perform a I can’t find my user folder hard reset or otherwise need to erase all Windows: If your device name is one your information on your smartphone, you word, your user folder name is the first six can synchronize your smartphone with characters of your device name. If your your computer to restore the info. Similarly, device name is two words, your user folder if your computer crashes and your Palm name consists of the first six characters of Desktop info is damaged, you can recover

220 SYNCHRONIZATION COMMON QUESTIONS 11

the second word of your device name If an app that you deleted reappears on followed by the first letter of the first word. your smartphone, try deleting the app from CHAPTER For example, if your device name is John your Backup folder. Smith, your user folder is named SmithJ. Your user folder is usually located inside Palm Desktop does not respond to a sync one of the following folders: attempt C:\Program Files\Palm\ 1 Make sure that the USB sync cable is C:\Program Files\palmOne\ securely connected to the USB port on C:\Program Files\Handspring\ your computer and on the bottom of Mac: Your user folder name is the same as your smartphone (see Synchronizing your device name and is usually found in information—the basics). this location: : Users : : Documents : TIP If you’re having trouble trying to sync ® Palm : Users using an IR or Bluetooth wireless technology connection, try using the USB sync cable instead. If this solves the problem, then check What is the backup folder? your IR or Bluetooth settings (see The Backup folder is located inside your Synchronizing information—advanced). user folder (see I can’t find my user folder). ® During synchronization, HotSync Manager 2 Make sure that HotSync manager is puts a copy of most of your info and running: applications in the Backup folder. (Some Windows: Right-click HotSync third-party apps do not put a copy in the manager in the taskbar in the Backup folder.) The next time you sync, lower-right corner of your computer HotSync Manager compares the contents screen, and make sure that Local USB of the Backup folder to the contents of your is checked. If you don’t see the HotSync smartphone, and then restores any missing manager icon, click Start, select info or applications. Programs, select Palm, and then select HotSync Manager.

SYNCHRONIZATION 221 11 COMMON QUESTIONS

discoloration. Carefully clean the CHAPTER connector by dipping a cotton swab in some rubbing alcohol and gently wiping the metal contacts on the connector. Mac: Find the Palm folder on your Mac Try to sync again. hard drive. Double-click the HotSync 9 Check the connector on the USB sync manager icon in the Palm folder. In cable for integrity and cleanliness. Make the Connection Settings panel, set the sure the pins on the connector are Local Setup port to Palm USB. straight, protruding, and not damaged. If 3 Synchronize. If the synchronization is the cable appears to be damaged, stop successful, you do not need to here and locate another USB sync complete the remaining steps. cable. 4 Perform a soft reset (see Performing a 10 WINDOWS ONLY Uninstall soft reset). Palm Desktop software. Click Start, select Settings, select Control Panel, 5 Synchronize. If the synchronization is select Add or Remove Programs, successful, you do not need to select Palm Desktop software, and complete the remaining steps. then click Change/Remove. 6 If problems persist and you’re synchronizing through a USB hub, try NOTE Mac computers do not provide an connecting the sync cable to a different option for uninstalling Palm Desktop USB port or directly to your computer’s software. Contact Technical Support if the built-in USB port. problem persists after completing step 7. 7 Synchronize. If the synchronization is 11 Reboot your computer. successful, you do not need to complete the remaining steps. 12 Reinstall Palm Desktop software from the Palm Software Installation CD that 8 Check the multi-connector on the came with your Treo 680. bottom of your smartphone for debris or

222 SYNCHRONIZATION COMMON QUESTIONS 11

Synchronization starts but stops without 2 Synchronize. CHAPTER finishing 3 If the problem is resolved, begin reinstalling your third-party applications TIP The HotSync Log can give you information one at a time by double-clicking a single about your most recent synchronization. file in the original Backup subfolder that Windows: Right-click the HotSync manager you renamed, and sync after each icon in the taskbar in the lower-right corner of application you install. If the problem your computer screen, and then select View recurs, delete the last application you Log. installed and report the problem to its Mac: Open Palm Desktop software. From the developer. HotSync menu, select View Log. 4 WINDOWS ONLY If the Windows New Hardware Wizard appears, the If you upgraded from a previous Palm OS® synchronization process may be timing device or received a system error, such as out before the wizard completes its job. Sys0505, there may be conflicts with Follow all instructions in the New software on your smartphone. Hardware Wizard, and then sync again. 1 Locate your Backup subfolder and 5 WINDOWS ONLY Uninstall rename the folder (for example, Palm Desktop software. Click Start, BackupOld). select Settings, select Control Panel, Windows: C:\Program select Add or Remove Programs, Files\Palm\ select Palm Desktop software, and then click Change/Remove. Mac: : Applications : Palm : Users : NOTE Mac computers do not provide an option for uninstalling Palm Desktop NOTE Can’t find a Palm folder in Program software. Contact Technical Support if the Files? Then look for a palmOne or problem persists after completing step 3. Handspring folder instead. For more info, see I can’t find my user folder. 6 Reboot your computer.

SYNCHRONIZATION 223 11 COMMON QUESTIONS

7 Reinstall Palm Desktop software from 3 Open HotSync manager on your CHAPTER the Palm Software Installation CD that computer, and make sure the necessary came with your Treo 680. conduits are set to Synchronize the files. Synchronization finishes but info doesn’t NOTE If you need to change the setting to appear where it should Synchronize the files, be sure to check 1 Make sure you’re synchronizing with the Set as default box as well. the intended desktop personal information manager (PIM). The Palm 4 WINDOWS ONLY Uninstall Software Installation CD enables you to Palm Desktop software. Click Start, choose whether you want to select Settings, select Control Panel, synchronize with Palm Desktop select Add or Remove Programs, software or Microsoft Outlook for select Palm Desktop software, and Windows. Reinsert the installation CD then click Change/Remove. and select Change your MAC ONLY Mac computers do not synchronization method if necessary. provide an option for uninstalling Palm If you use a different PIM, you need to Desktop software. Contact Technical install third-party software to Support if the problem persists after synchronize. For more information, completing step 3. consult the company that makes the PIM. 5 Reboot your computer. 2 If multiple Palm OS devices are 6 Reinstall Palm Desktop software from synchronizing with your computer, the Palm Software Installation CD that make sure the name of the device you came with your Treo 680. are synchronizing appears in the User 7 (Outlook only) If you’re trying to field on the toolbar of Palm Desktop synchronize offline, set your Outlook software. Calendar, Contacts, Notes, and Tasks to be available offline.

224 SYNCHRONIZATION COMMON QUESTIONS 11

5 Click Change. TIP Outlook subfolders and public folders are CHAPTER 6 Select Desktop overwrites handheld, not accessible with the included software. You may wish to use a third-party solution instead. and then click OK.

TIP (Outlook only) If you want to sync your 7 If more than one application has info with a global Exchange Address Book, duplicate entries, repeat steps 4 you must copy the addresses to your local through 6 for each application with Contacts list in Outlook (right-click the duplicates. addresses and select Add to Personal 8 Click Done. Address Book). 9 Synchronize your smartphone and your TIP For more info on Outlook conduits, right-click the HotSync manager icon in the computer. taskbar, select Custom, select an app with Outlook in its name, and then select Help. My appointments show up in the wrong time slot after I sync I have duplicate entries in Microsoft If you create an appointment in the wrong Outlook after I sync time zone (i.e., your desktop was set to the 1 Open Microsoft Outlook and delete the wrong time zone), it shows up in the wrong duplicate entries. time zone on your Treo. To be safe, enable local network time and avoid assigning 2 On your computer, go to the application time zones to your appointments. with duplicate entries and manually enter any info you added to your If you’re using Microsoft Outlook: smartphone since the last time 1 Make sure that you installed the you synchronized. Microsoft Outlook conduit that came 3 Right-click HotSync manager in the with your Treo 680. If you’re not sure taskbar and select Custom. whether this software is installed, 4 Select an application that has duplicate reinstall Palm Desktop software from entries and also has Outlook in its the Palm Software Installation CD that name. came with your smartphone.

SYNCHRONIZATION 225 11 COMMON QUESTIONS

2 Open Microsoft Outlook and correct the If you’re using Palm Desktop software: CHAPTER wrong entries. 1 On your smartphone, press Calendar 3 On your computer, manually enter any . Calendar info you added to your 2 Press Menu . smartphone since the last time you synchronized. 3 Select Options, and then select Preferences. 4 Click HotSync manager in the taskbar and select Custom. 4 Uncheck the New events use time zones box (if it’s checked). 5 Select an application that has both Calendar and Outlook in its name. 5 On your computer, open Palm Desktop software and correct the wrong entries. 6 Click Change. 6 On your computer, manually enter any 7 Select Desktop overwrites handheld, Calendar info you added to your and then click OK. smartphone since the last time 8 Synchronize your smartphone and your you synchronized. computer. 7 Click HotSync manager in the 9 Repeat steps 4 through 6 to open the taskbar and select Custom. Calendar Change HotSync Action dialog 8 Select Calendar. box again. 9 Click Change. 10 Make sure Synchronize the files is selected and Set as default is checked, 10 Select Desktop overwrites handheld, and then click OK. and then click OK. You should now be able to assign time 11 Synchronize your smartphone and your zones to your events without encountering computer. this problem. 12 Repeat steps 7 through 9 to open the Calendar Change HotSync Action dialog box again.

226 SYNCHRONIZATION COMMON QUESTIONS 11

13 Make sure Synchronize the files is strength by looking at the Signal Strength CHAPTER selected and Set as default is checked, icon in the title bar of the Main tab in and then click OK. the Phone application. The stronger the You should now be able to assign time signal, the more bars that appear. If you are zones to your events without outside a coverage area, no bars appear. encountering this problem. 1 If you’re standing, move about ten feet IMPORTANT To avoid this problem in the in any direction. future, do not assign time zones to your 2 If you’re in a building, move near a events. Palm Desktop software does not window. Open any metal blinds. support time zones. 3 If you’re in a building, move outdoors or to a more open area. The text of my memos is truncated after I 4 If you’re outdoors, move away from sync large buildings, trees, or electrical wires. If you use your desktop software to create 5 If you’re in a vehicle, move your Treo so a memo that is longer than 4,096 that it’s close to a window of your characters, the excess characters are vehicle. truncated when you transfer the memo to your Treo 680. My Treo won’t connect to the mobile network 1 Try the suggestions about signal Phone strength described in Signal strength is weak. Signal strength is weak 2 Turn off your phone and turn it on again Become familiar with low coverage areas (see Turning your phone on and off). where you live, commute, work, and play. 3 Remove the SIM card and reinsert it Then you will know when to expect signal (see Inserting the SIM card and battery). strength issues. You can check signal

PHONE 227 11 COMMON QUESTIONS

4 Perform a soft reset (see Performing a My voice is too quiet on the other end CHAPTER soft reset). • Be sure to place the bottom of the Treo, or the hands-free microphone, close to The other person hears an echo your mouth. • Try decreasing the volume on your Treo • Check the Signal Strength icon in to avoid coupling or feedback on the the title bar of the Main tab in the other person’s end. This applies to both Phone application. If the signal is weak the speakerphone and the earpiece. (few bars are displayed), try the • Position the earpiece closer to your ear suggestions about signal strength to prevent sound leaking back to the described in Signal strength is weak. microphone. Keep your hand away from the microphone hole, which is on the I hear static or interference bottom right side of the smartphone. Check the Signal Strength icon in the • If you’re using the speakerphone title bar of the Main tab in the Phone feature with your Treo lying on a flat application. If the signal is weak (few bars surface, try turning the Treo face down are displayed), try the suggestions about (screen facing the surface). signal strength described in Signal strength is weak. I hear my own voice echo If you’re using a Bluetooth hands-free Ask the person on the other end of the call device, see I hear static or interference to turn down the volume on his or her when using my Bluetooth phone or to hold the phone closer to his or hands-free device. her ear. My phone seems to turn off by itself If a system error and reset occur, the Treo 680 automatically turns the phone on if it was on before the reset. However, if the

228 PHONE COMMON QUESTIONS 11

Treo 680 can’t determine if your phone was on before the reset, the phone does not Hands-free devices CHAPTER automatically turn on (see Turning your phone on and off). If the problem persists and you’re using third-party applications, TIP Bluetooth range is up to 30 feet in see Third-party applications for additional optimum environmental conditions. Performance and range may be affected by suggestions. physical obstacles, radio interference from nearby electronic equipment, and other My Treo makes or answers calls when it’s factors. in a bag or pocket Items in your bag or pocket may be I can’t make or receive calls using a pressing the onscreen Answer button or Bluetooth hands-free device otherwise activating screen items. If this Confirm all the following: happens, be sure to press Power/End to turn off the screen before • The Bluetooth device is compatible with placing your Treo in a bag or pocket. You your smartphone. Go to may also want to disable the screen’s www.palm.com/treo680gsm-support touch-sensitive feature during incoming for a list of compatible devices. calls (see Locking your screen). • Press Applications and select Bluetooth . Make sure the TIP To find carrying cases that can help Bluetooth setting is On. prevent your smartphone from making calls, • You have already formed a partnership as well as other useful accessories, visit between your Treo 680 and your www.palm.com/treo680gsm. hands-free device, and that the hands-free device appears in the Trusted Devices list. (see Connecting to a Bluetooth hands-free device).

HANDS-FREE DEVICES 229 11 COMMON QUESTIONS

• Your hands-free device is charged and CHAPTER turned on. TIP For best performance, keep your Bluetooth hands-free device and your phone • Your Treo is within range of the on the same side of your body. hands-free device. If the problem persists, turn the Bluetooth Some features of my Bluetooth setting Off and then turn it On again. If it hands-free device don’t work with my still persists, create a new partnership with Tre o the hands-free device (see Connecting to a • Check the Palm compatibility list at Bluetooth hands-free device). www.palm.com/treo680gsm-support to ensure that your device is compatible. I hear static or interference when using my Bluetooth hands-free device • Check the documentation that came with your device or the manufacturer’s • Try moving your Treo closer to the website for information specific to hands-free device. Audio quality your device. degrades as the distance between your Treo and hands-free device increases. The effective range for a device varies between manufacturers. Email • Confirm that no obstructions, including your body, are between your Treo and • For troubleshooting info on the your hands-free device. VersaMail ® application, see the User • If the problem persists, turn the Guide for the VersaMail Application on Bluetooth setting Off and then turn it your computer. back on again. If it still persists, create a Windows: Start>Programs>Palm new partnership with the hands-free Mac: Insert the Palm Installation CD device (see Connecting to a Bluetooth and click the link to the User Guide for hands-free device).

230 EMAIL COMMON QUESTIONS 11

the VersaMail Application in the have been correctly activated, and that Documentation folder. they are available at your location. Your CHAPTER wireless service provider should be able to tell you if text messaging services Messaging have been experiencing transmission delays. Delays can also occur between the time that a message is sent and the I can’t tell if data services are available time it is received. When your phone is on, icons appear in the • Verify with the recipient that the title bar in the Main tab in the Phone receiving device can handle text application to indicate whether data messages. services are available and whether a data • If a text message arrives but does not connection is active. Make sure that either display an alert, perform a soft reset of the following icons appears in the title (see Performing a soft reset). bar of the Main tab: . If you do not see either of these icons, data services are I can’t send or receive multimedia not available in your current location and messages you cannot exchange multimedia messages. • Make sure your phone is turned on (see Turning your phone on and off). I can’t send or receive text messages • Contact your wireless service provider to verify that your plan includes • Make sure your SIM card is inserted correctly (see Inserting the SIM card multimedia messaging services (MMS), and battery) and your phone is turned on that these services have been correctly (see Turning your phone on and off). activated, and that they are available at your location. Your wireless service • Contact your wireless service provider provider should be able to tell you if to verify that your plan includes text multimedia messaging services have messaging services, that these services been experiencing transmission delays.

MESSAGING 231 11 COMMON QUESTIONS

Delays can also occur between the time see either of these icons, data services are CHAPTER that a message is sent and the time it is not available in your current location and received. you cannot connect to the Internet. • Make sure that either of the following icons appears in the title bar of the Main My Treo won’t connect to the Internet tab: . If you do not see either of Your Treo 680 supports GPRS and EDGE these icons, data services are not wireless data networks. To connect to the available in your current location and you Internet, you must subscribe to and cannot exchange multimedia messages. activate data services with your wireless • Verify with the recipient that the service provider, and you must be in a receiving device can handle multimedia location with data coverage. messages. 1 Press and hold Power/End to • If a message arrives but does not turn off your phone. Then press display an alert, perform a soft reset and hold the same button to turn it back (see Performing a soft reset). on again. 2 Press Phone and look for either of the following icons in the title bar of the Web Main tab: . 3 If you see these icons, you are in a data I can’t tell if data services are available coverage area. Try connecting to the Internet again. If you do not see either When your phone is on, icons appear in the of these icons, press Applications , title bar in the Main tab in the Phone select Prefs , and continue with the application to indicate whether data following steps. services are available and whether a data connection is active. Make sure that either 4 Select Network. of the following icons appears in the title bar of the Main tab: . If you do not

232 WEB COMMON QUESTIONS 11

5 Select the Service pick list and select I can’t access a web page CHAPTER your wireless service provider’s data First, make sure you have Internet access: service. Open the web browser and try to view 6 Select Connect. another web page you’ve loaded before. To 7 If the connection is successful, go the ensure you’re viewing the page directly web browser. If you still can’t make a from the Internet, press Menu , select connection, perform a soft reset (see Go, and then select Refresh. Performing a soft reset). If you can view the other web page after 8 If your phone did not turn on you refresh it, but you still can’t access the automatically after the soft reset, press page you were originally trying to view, the and hold Power/End to turn on page may contain elements that are not your phone, and try connecting to the supported by the web browser. These Internet. include Flash, Shockwave, VBScript, 9 Contact your wireless service provider WMLScript, and other plug-ins. to verify the following: Some websites use a redirector to their • Your subscription plan includes true home page. If the web browser on high-speed data services. your smartphone can’t follow the • Data services have been activated on redirector, try using a desktop browser to your account. see the landing page of the redirector, and then enter that address in the web browser • Data coverage is available in your on your smartphone. location. • There are no data service outages in TIP Your Treo can open your email application your location. when you select an email address on a web page. If nothing happens when you select the link, make sure your email application is already set up.

WEB 233 11 COMMON QUESTIONS

It takes a long time for a web page to load 4 Try opening the web page again to see CHAPTER If it is taking longer than usual to load web if it loads faster. pages, you may have traveled from an EDGE service area to a GPRS service area. An image or map is too small on Although GPRS data service is considered my screen a high-speed data service, it seems slow if The web browser has two modes: you are used to EDGE speed. Optimized and Wide Page. Optimized Mode resizes all images and page 1 Press Phone and look for either of elements to fit in a single column on the the following icons in the title bar of the smartphone screen. Switch to Wide Page Main tab to confirm that you have a data Mode to see the full-size image (see connection: . Viewing a web page). 2 Try opening a different web page to see if the problem persists. You may also be able to save the image on your smartphone or an expansion card and • If you can open a different web page, then view the image later on your it is likely that the original web site is computer. experiencing problems, and the problem is not related to your Treo. A secure site refuses to permit a • If the problem persists on a different transaction web page, you may have a problem Some websites don’t support certain with your connection to your wireless browsers for transactions. Please contact service provider network. the site’s webmaster to make sure the site 3 To be sure there is not a problem with allows transactions using Blazer™ web your connection to your wireless browser from your Treo. service provider network, press and hold Power/End to turn off your phone. Then press and hold the same button to turn it back on again.

234 WEB COMMON QUESTIONS 11

My Bluetooth DUN connection isn’t computer varies between working manufacturers. CHAPTER Check all of the following: • Confirm that no obstructions, including your body, are between your Treo and • Press Applications and select your computer. Bluetooth . Make sure the Bluetooth setting is On. • If the problem persists, create a new partnership with your computer (see • You have already formed a partnership Creating a partnership between your between your Treo 680 and your Treo and your computer). computer (see Creating a partnership between your Treo and your computer). • The Bluetooth feature on your computer is turned on. Camera • Your Treo is within 30 feet of your computer. Here are some tips for taking good pictures with the built-in camera:

TIP Bluetooth range is up to 30 feet in • Clean the camera’s lens with a soft, optimum environmental conditions. lint-free cloth. Performance and range may be affected by physical obstacles, radio interference from • Take pictures in bright lighting nearby electronic equipment, and other conditions. Low-light images may be factors. grainy, due to the sensitivity of the camera. If the problem persists, try the following: • Hold the smartphone as still as possible. Try supporting your • Turn the Bluetooth setting Off and then turn it back on again. picture-taking arm against your body or a stationary object (such as a wall). • Try moving your Treo closer to your computer. The effective range for a

CAMERA 235 11 COMMON QUESTIONS

• Keep the subject of the picture still. the Treo 680 itself to run applications from CHAPTER Exposure time is longer with lower light an expansion card. For more info on using levels, so you may see a blur. expansion cards, see Using expansion • For best results, verify that you have the cards. brightest light source coming from If you store a large number of records or behind you, lighting the subject’s face. install many third-party applications, the Avoid taking indoor pictures with the internal memory on your smartphone may subject in front of a window or light. fill up. Here are some common ways to • Make sure the subject is at least 18 clear space: inches away from the camera to ensure Email: Messages that have large good focus. attachments can quickly consume memory Remember that when you synchronize on your Treo. Delete messages with large your smartphone with your computer, your attachments. If you have hundreds of camera images are stored in the My messages with or without attachments, Pictures/Palm Photos folder on your hard you may want to delete older messages to drive (see Viewing pictures and videos on make room (see the User Guide for the your computer). VersaMail Application on your computer). Windows: Start>Programs>Palm Making room on your Mac: Insert the Palm Installation CD and click the link to the User Guide for Treo the VersaMail Application in the Documentation folder. Keep in mind that your Treo 680 includes Pictures & Videos: Large images take up a an expansion card slot, and that you can lot of memory. Move images to an store applications and information on expansion card or synchronize them to your expansion cards (sold separately). computer, and then delete the images However, you still need free memory on

236 MAKING ROOM ON YOUR TREO COMMON QUESTIONS 11

from your Treo (see Viewing pictures and videos on your computer). Third-party CHAPTER Music: Music files often consume a lot of applications memory. Move music files to an expansion card, or delete large files from your Treo. Some third-party applications can cause Messaging: Multimedia content can also conflicts on your Treo 680. For example, consume a lot of memory. Move third-party applications that were not multimedia content to an expansion card, written with the Treo keyboard and 5-way or delete large files from your Treo (see navigator in mind may cause strange Deleting messages). behavior or errors when using the keyboard and 5-way navigator in these applications. Internet: If you set a large web browser Third-party applications that modify cache, you may want to use the web wireless features may require extra browser’s advanced Memory Management troubleshooting. settings to clear all recent pages (see Customizing your web browser If you recently installed an application and settings). your device seems to be stuck, try the following: Third-party applications: You can delete infrequently used applications (see 1 Perform a soft reset (see Performing a Removing applications) or move them to an soft reset). expansion card (see Copying applications 2 If the problem persists, perform a between an expansion card and your Treo). system reset (see Performing a system reset). 3 Delete the most recently installed application from your Treo 680 (see Removing applications).

THIRD-PARTY APPLICATIONS 237 11 COMMON QUESTIONS

4 If the problem persists, perform another file in the original Backup subfolder that CHAPTER system reset. you renamed, and sync after each 5 If possible, synchronize your application you install. smartphone with your computer to back 10 If the problem recurs, delete the last up your most recent info. application you installed and report the 6 If you’re unable to perform the problem to its developer. preceding steps or the problem persists, locate your Backup subfolder I can’t exit a game or third-party on your computer and rename the application folder (for example, BackupOld). Press Option + Applications to Windows: C:\Program return to Applications View. Files\Palm\ Getting more help Mac: Mac hard drive> : Applications : Contact the author or vendor of the Palm : Users : third-party software if you require further NOTE Can’t find a Palm folder in Program assistance. Files? Then look for a palmOne or Handspring folder instead. For more info, see I can’t find my user folder. Error messages 7 Perform a hard reset (see Performing a hard reset). Your Treo 680 is designed to minimize interruptions when a system error occurs. 8 Sync to restore your info in Calendar, If your smartphone encounters a system Contacts, Tasks, Memos, and Pictures error, it automatically resets itself and & Videos. resumes functioning as normal. If possible, 9 If the problem is resolved, begin it even turns the phone back on if it was on reinstalling your third-party applications before the error occurred. one at a time by double-clicking a single

238 ERROR MESSAGES COMMON QUESTIONS 11

Sometimes you might want to know more 3 Review the screen with details about about an error. Your Treo 680 uses a special the conditions that led up to the most CHAPTER interface to show error messages in recent automatic reset. greater detail. 4 Select OK.

1 Press Phone . NOTE Third-party developers create their 2 Enter #*377, and then press Send own error messages. If you do not . understand an error message, please contact the developer of the application for help.

ERROR MESSAGES 239 11 COMMON QUESTIONS CHAPTER

240 ERROR MESSAGES Information: Many dialog boxes have a Where to learn more Tips icon in the upper-right corner. Select the Tips icon to learn about the Whether you’re on the go or at your tasks you can perform in that dialog box. computer, there are several ways to learn Online support from Palm: For up-to-date more about using your Palm® Treo ™ 680 downloads, troubleshooting, and support smartphone. information, go to www.palm.com/treo680gsm-support. For a quick introduction Quick Tour: The Quick Tour introduces you If you need more information to many of the features on your Treo 680. Books: Many books on Palm OS® devices It is already installed on your Treo, and you are available in local or online book retailers can open it any time. Press Applications (look in the computers section), or visit , and then select Quick Tour . www.palm.com/treo680gsm. While using your Treo Online forums: Consult online user On-device User Guide: A copy of this discussion groups to swap Treo guide is included right on your smartphone. information and learn about Treo topics you The on-device guide is specially formatted may find nowhere else. Visit for your smartphone screen. To view the www.palm.com/treo680gsm for details. on-device guide, press Applications , Customer service from your wireless and then select My Treo . service provider: For questions about your Tips: Many of the built-in applications mobile account or features, contact your include helpful tips for getting the most out wireless service provider. of your Treo. To view these tips, open an application, press Menu , select Options, and then select Tips.

WHERE TO LEARN MORE 241 242 WHERE TO LEARN MORE information over short distances. For more Terms info, visit www.bluetooth.com. CSD (circuit-switched data) Alt (alternative) A dial-up Internet connection. You pay for A keyboard key. Enter a letter on the the connection time, not how much keyboard, and then press Alt to access information you transfer. Contrast with variations such as international characters GPRS. and symbols. Device name Applications View The name associated with your Treo 680 The screen on your Palm® Treo ™ 680 and with the info in your desktop software. smartphone from which you can open all The device name (sometimes called the applications. username) distinguishes your Treo 680 Auto-off interval from all other Palm OS® devices. When you The time of inactivity that passes before first synchronize your Treo 680, you are the screen on your smartphone turns off. asked to give it a device name. This name The wireless features on your smartphone appears in the User list in Palm Desktop are unaffected by this setting. software. Every Palm OS device that is synchronized with the same computer Beam must have a unique device name. The process of sending or receiving an Dialog box entry or application using the infrared (IR) port on your Treo. A set of options and command buttons that is enclosed by a border and that enables ® Bluetooth wireless technology you to carry out a specific task. Technology that enables devices such as smartphones, mobile phones, and computers to connect wirelessly to each other so that they can exchange

TERMS 243 EDGE (Enhanced Data rates for GSM Infrared (IR) Evolution) A way of transmitting information using An enhanced version of GPRS that delivers light waves; this is called beaming. The IR data speeds that are up to three times port on your Treo enables you to transfer faster than standard GPRS connections. information to other IR devices within a (Additional charges may apply.) short radius. Favorite Lithium Ion (Li-Ion) A button that provides quick access to a The rechargeable battery technology used phone number (speed-dial button) or in the Treo 680. commonly used application (such as Web MMS (Multimedia Messaging System) or Messaging). You can define an unlimited number of favorite buttons in the Phone An enhanced form of messaging that application. enables you to send pictures, videos, animations, sounds, and ringtones almost GPRS (General Packet Radio Service) instantly. A mobile Internet connectivity technology Option key that allows persistent data connections. (Additional charges may apply.) The keyboard key that enables you to access the alternative feature that appears ® HotSync above the letter on each key. The technology that synchronizes your Treo Palm® Desktop software and your computer with the simple press of a button. A PIM application for computers that helps you manage your personal information and HotSync manager keep your personal information The computer application that manages the synchronized with your Treo. synchronization of your Treo with your computer.

244 TERMS Palm OS PIM (personal information manager) The operating system of your Treo 680. A genre of software that includes Palm OS is known for its simplicity of use applications such as Palm Desktop and for the large number of compatible software, Microsoft Outlook, Lotus Notes, third-party applications that can be added and ACT!. PIMs generally store contacts, to your smartphone. schedules, tasks, and memos. Palm™ Quick Install PIN (personal identification number) The component on your Windows The four-digit password assigned to your computer that enables you to install Palm SIM card by your wireless service provider. OS applications and other information on Turning on the PIN lock secures your your Treo. wireless account. See also PUK. Partnership PIN2 (personal identification number 2) Two Bluetooth devices—for example, your A code that protects certain network smartphone and a hands-free device—that settings such as call barring or fixed dialing. can connect because each device finds the PUK (PIN unlock key) same passkey on the other device. Once you form a partnership with a device, you A special extended password assigned to don’t need to enter a passkey to connect your SIM card. If you enter the wrong PIN with that device again. Partnership is also more than three times, your SIM card will known as paired relationship, pairing, be blocked and you must call your wireless trusted device, and trusted pair on some service provider for the PUK. devices. Quick key Phone A letter that you can press and hold to The application on your Treo 680 that activate a favorite from any tab in the enables you to make and receive phone Phone app. For example, create a calls. speed-dial button for your mother's number and enter the letter M for “Mom”

TERMS 245 as the Quick Key. Then when you want to are typically sent to a mobile phone call her, go to the Phone app and press and number, rather than an email address hold M. Your smartphone dials the number. (although this too is possible). These messages can usually include up to 160 SIM (Subscriber Identity Module) card characters; messages with more than 160 The smartcard, inserted in your Treo 680, characters are automatically split into that contains your mobile account several messages. You can send and information, such as your phone number receive SMS messages while you are on a and the services to which you subscribe. voice call. Phonebook entries and SMS messages can also be stored on the SIM card. Streaming Technology that enables you to access Slide media content—for example, watch video A collection of text, pictures, videos, and or listen to an audio program—directly sounds that are grouped together within a from the Internet on your smartphone multimedia message created in the without needing to download a file to save Messaging application. During playback, all on your smartphone. the items within a particular slide appear on the same screen. If a multimedia User folder message contains multiple slides, each The folder on your computer that contains slide can be viewed separately during the information you enter in Palm Desktop playback. software and the information you enter on your smartphone and synchronize with SMS (Short Messaging Service) Palm Desktop software. The service that exchanges short text messages almost instantly. Text messages

246 TERMS The Federal Communications Commission (FCC), Industrie Canada Regulatory (IC), and other agencies around the world have established limits that incorporate a substantial safety margin designed to assure the safety information of all persons using this equipment. In order to certify this unit for sale in the US, Canada and Europe this unit has been tested for RF exposure compliance at a qualified test laboratory and found to comply with the regulations regarding FCC Statement exposure to RF Energy. This equipment has been tested and found to comply with the limits SAR was measured with the unit transmitting at its maximum for a Class B computer peripheral, pursuant to part 15 of the FCC certified RF power. Often, however, during normal operation the unit Rules. These limits are designed to provide reasonable protection will transmit much less than maximum power. Transmit power is against harmful interference in a residential installation. This controlled automatically and, in general is reduced as you get closer equipment generates, uses and can radiate radio frequency energy to a cellular base station. This reduction in transmit power will result and, if not installed and used in accordance with the instructions, may in a lower RF energy exposure and resulting SAR value. cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular FCC RF Safety Statement installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the In order to comply with FCC RF exposure safety guidelines, users equipment off and on, the user is encouraged to try to correct the MUST use one of the following types of bodyworn accessories. interference by one or more of the following measures: •A Palm® brand body-worn accessory that has been tested for • Reorient or relocate the receiving antenna. SAR compliance and is intended for use with this product.

• Increase the separation between the equipment and receiver. • An accessory that contains NO metal (snaps, clips, etc) and provides AT LEAST 1.5 cm of separation between the users body • Connect the equipment into an outlet on a circuit different and the unit. from that to which the receiver is connected. Do NOT use the device in a manner such that it is in direct • Consult the dealer or an experienced radio/TV technician for help. contact with the body (i.e. on the lap or in a breast pocket). Such use This device complies with part 15 of the FCC Rules. Operation is will likely exceed FCC RF safety exposure limits. See subject to the following two conditions: (1) This device may not cause www.fcc.gov/oet/rfsafety/ for more information on RF exposure harmful interference, and (2) this device must accept any interference safety. received, including interference that may cause undesired operation. Responsible party RF Safety Exposure (North America) (Europe) To Radio Frequency Energy (SAR) Radio transmitting devices radiate Palm, Inc. Roy Bedlow 950 W. Maude Ave. Buckhurst Court Radio Frequency (RF) energy during its operation. RF energy can be Sunnyvale, CA 94085 London Road absorbed into the human body and potentially can cause adverse USA Wokingham, Berkshire RG40 1PA, health effects if excessive levels are absorbed. The unit of www.palm.com UK measurement for human exposure to RF energy is “Specific Absorption Rate” (SAR).

REGULATORY INFORMATION 247 Declaration of Conformity We, Palm Inc., declare under sole responsibility that the product:

Model name: Treo 680

Description: PDA phone

Is in conformity with the following standards and/or other normative document:

• ETSI EN 301 511

• ETSI EN 301 908-1

• ETSI EN 301 908-2

• ETSI EN 300 328

• ETSI EN 301 489-1/-7/-17/-24

• EN60950-1

• EN 50360

We hereby declare that the above named product is in conformance to all essential requirements of the RTTE Directive 1999/5/EC.

The conformity assessment procedure referred to Article 10 and detailed in Annex IV of directive 1999/5/EC has been related to Articles:

• R&TTE Article 3.1 (a) Health and Safety

• R&TTE Article 3.1 (b) EMC

• R&TTE Article 3.2 Spectrum Usage

Identification mark: 0984 (Notified Body) CE.

This identification mark is permanently provided on the device label.

The technical documentation relevant to the above equipment will be held at:

Palm Inc. 950 W Maude Avenue Sunnyvale, CA. 94085 U.S.A. Person responsible for making this declaration:

David Woo/Sr Compliance Engineer Sunnyvale/August 31, 2006

248 REGULATORY INFORMATION Antenna Care/Unauthorized Modifications Operational Warnings

Use only the supplied integral antenna. Unauthorized antenna IMPORTANT INFORMATION ON SAFE AND EFFICIENT modifications or attachments could damage the unit and may violate OPERATION. Read this information before using your integrated FCC regulations. Any changes or modifications not expressly multi-service portable radio. approved by the party responsible for compliance could void the For the safe and efficient operation of your radio, observe these user’s authority to operate the equipment. guidelines: Potentially Unsafe Areas Potentially Unsafe Areas/Potentially explosive atmospheres Obey all signs and instructions regarding turning off Potentially explosive atmospheres: Turn off your smartphone when your smartphone. In particular, turn off your smartphone when you you are in any areas with a potentially explosive atmosphere, such as are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations) or storage facilities for fuel or fueling areas (gas or petrol stations, below deck on boats), storage chemicals. facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (such Specific Absorption Rates (SAR) for Wireless as metal powders, grains, and dust) in the air. Smartphones Interference to Medical and Personal Electronic Devices Most The SAR is a value that corresponds to the relative amount of RF but not all electronic equipment is shielded from RF signals and energy absorbed in the head of a user of a wireless handset. certain electronic equipment may not be shielded against the RF The SAR value of a smartphone is the result of an extensive testing, signals from your smartphone. measuring and calculation process. It does not represent how much Pacemakers The Health Industry Manufacturers Association RF the smartphone emits. All smartphone models are tested at their recommends that a minimum separation of six inches (6") be highest value in strict laboratory settings. But when in operation, the maintained between a smartphone and a pacemaker to avoid SAR of a smartphone can be substantially less than the level reported potential interference with the pacemaker. These recommendations to the FCC. This is because of a variety of factors including its are consistent with the independent research by the proximity to a base station antenna, smartphone design and other recommendations of Wireless Technology Research. factors. What is important to remember is that each smartphone meets strict federal guidelines. Variations in SARs do not represent a Persons with pacemakers should: variation in safety. • ALWAYS keep the smartphone more than six inches from their All smartphones must meet the federal standard, which incorporates pacemaker when the smartphone is turned ON. a substantial margin of safety. As stated above, variations in SAR • Not carry the smartphone in a breast pocket. values between different model smartphones do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are • Use the ear opposite the pacemaker to minimize the potential for considered safe for use by the public. interference.

To view the highest reported (FCC) SAR values of the Palm® Treo ™ • Turn the smartphone OFF immediately if you have any reason to 680 smartphone, visit www.palm.com/38086. suspect that interference is taking place. Audio Safety Some hearing aids may be affected by some digital smartphones. You may want to consult your doctor in the event of you experience interference with your hearing aid while using your smartphone. When using the speakerphone feature, it is

REGULATORY INFORMATION 249 recommended that you place your smartphone at a safe distance Vehicles with Air Bags Your smartphone should not be placed in a from your ear. position that would affect the operation of air bag deployment or in a position that, should the air bag inflate, could propel the smartphone. Other Medical Devices If you use any other personal medical Air bags will inflate with great force and care should be taken to device, consult the manufacturer of your device to determine if it is protect within a vehicle that has air bags. adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Battery Your smartphone includes an internal lithium ion battery. Please note that use of certain data applications can result in heavy Turn your smartphone OFF in health care facilities when any battery use and may require frequent battery charging. Any disposal regulations posted in these areas instruct you to do so. Hospitals or of the smartphone must comply with laws and regulations pertaining health care facilities may be using equipment that could be sensitive to lithium ion batteries. to external RF energy. Interference to Other Electronic Devices RF energy may affect Driving Safety Tips Overview improperly installed or inadequately shielded electronic operating and Always obey all laws and regulations on the use of smartphones in entertainment systems in motor vehicles. Check with the your driving area. manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the Safety — Your most important call. The Wireless Industry reminds manufacturer of any equipment that has been added to the vehicle. you to use your smartphone safely when driving.

Repetitive Motion Injuries When using the keyboard or playing 1 Get to know your smartphone and its features, such as speed-dial games on your smartphone, you may experience discomfort in your and redial. neck, shoulders, hands, arms, of other parts of the body. To avoid any 2 When available, use a hands-free device. injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder, make sure to take necessary breaks from 3 Position your smartphone within easy reach. use, take longer rests (such as several hours) if discomfort or tiring 4 Let the person you are speaking to know you are driving; if begins, and see a doctor if discomfort persists. necessary, suspend the call in heavy traffic or hazardous weather Blackouts and Seizures Blinking lights, such as those experienced conditions. with television or playing video games, may cause some people to 5 Do not take notes or look up phone numbers while driving. experience blackout or seizure, even if never experienced before. In the event a smartphone user should experience any disorientation, 6 Dial sensibly and assess the traffic; if possible, place calls when loss of awareness, convulsion, eye or muscle twitching or other you are not moving or before pulling into traffic. involuntary movements, stop use immediately and consult a doctor. 7 Do not engage in stressful or emotional conversations that may Individuals with personal or family history of such events should divert your attention from the road. consult a doctor before using the device. To limit the possibility of such symptoms, wherever possible every hour take a minimum of 15 8 Dial 9-1-1 to report serious emergencies -it’s free from your minutes, use in a well lighted area, view the screen from the farthest smartphone! distance and avoid exposure to blinking lights if you are tired. 9 Use your smartphone to help others in emergencies. Aircraft While in aircraft, follow all instructions regarding the 10 Call roadside assistance or a special non-emergency wireless operation of your smartphone. Use of your smartphone while on number when necessary. board on aircraft must be done in accordance in compliance with airline instructions and regulations.

250 REGULATORY INFORMATION Driving Safety Tips Details do not mix-they are distracting and even dangerous when you are behind the wheel. Make people you are talking with aware you 1 Get to know your smartphone and its features such as speed-dial are driving and if necessary, suspend phone conversations which and redial. Carefully read your instruction manual and learn to have the potential to divert your attention from the road. take advantage of valuable features most smartphones offer including, automatic redial and memory dial-most smartphones 8 Use your smartphone to call for help. Your smartphone is one of can store up to 99 numbers in memory dial. Also, work to the greatest tools you can own to protect yourself and your memorize the smartphone keypad so you can use the speed-dial family in dangerous situations-with your smartphone at your side, function without taking your attention off the road. help is only three numbers away. Dial 9-1-1 in the case of fire, traffic accident, road hazard, or medical emergencies. 2 When available, use a hands-free device. A number of hands-free Remember, 9-1-1is a free call on your smartphone! smartphone accessories are readily available today. Whether you choose an installed mounted device for your smartphone or a 9 Use your smartphone to help others in emergencies. Your speaker phone accessory, take advantage of these devices if smartphone provides you a perfect opportunity to be a “good available to you. Samaritan” in your community. If you see an auto accident, crime in progress, or other serious emergency where lives are in 3 Position your smartphone within easy reach. Make sure you place danger, call 9-1-1, as you would want others to do for you. your smartphone within easy reach and where you can grab it without removing your eyes from the road. If you get an incoming 10 Call roadside assistance or a special wireless non-emergency call at an inconvenient time, let your voice mail answer it for you. assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent 4 Suspend conversations during hazardous driving conditions or enough to merit a call to 9-1-1. But you can still use your situations. Let the person you are speaking to know you are smartphone to lend a hand. If you see a broken-down vehicle driving; if necessary, suspend the call in heavy traffic or posing no serious hazard, a broken traffic signal, a minor traffic hazardous weather conditions. Rain, sleet, snow and ice can be accident where no one appears injured, or a vehicle you know to hazardous, but so is heavy traffic. As a driver, your first be stolen, call roadside assistance or other special responsibility is to pay attention to the road. non-emergency wireless number. 5 Do not take notes or look up phone numbers while driving. If you are reading an address book or business card while driving a car, NOTICE FOR CONSUMERS WITH HEARING or writing a “to do” list, then you are not watching where you are DISABILITIES going. It’s common sense. Don’t get caught in a dangerous Digital Wireless Phones to be Compatible with Hearing Aids On situation because you are reading or writing and not paying July 10, 2003, the Federal Communications Commission (FCC) attention to the road or nearby vehicles. modified the exemption for wireless phones under the Hearing Aid 6 Dial sensibly and assess the traffic; if possible, place calls when Compatibility Act of 1988. This means that wireless phone you are not moving or before pulling into traffic. Try to plan your manufacturers and service providers must make digital wireless calls before you begin your trip, or attempt to coincide your calls phones accessible to individuals who use hearing aids. with times you may be stopped at a stop sign, red light or For more information, please go to the FCC’s Consumer Alert on otherwise stationary. But if you need to dial while driving, follow accessibility of digital wireless phones at http://www.fcc.gov/cgb/ this simple tip-dial only a few numbers, check the road and your consumerfacts/accessiblewireless.html. mirrors, then continue. Wireless telephones are hand-held phones with built-in antennas, 7 Do not engage in stressful or emotional conversations that may often called cell, mobile, or PCS phones. These phones are popular be distracting. Stressful or emotional conversations and driving with callers because they can be carried easily from place to place.

REGULATORY INFORMATION 251 Wireless telephones are two-way radios. When you talk into a Hands-Free Capability All CTIA Certified portable products provide wireless telephone, it picks up your voice and converts the sound to the consumer with a toll-free number for the purchase of a radio frequency energy (or radio waves). The radio waves travel compatible hands-free device. 1-800-881-7256 through the air until they reach a receiver at a nearby base station. The base station then sends your call through the telephone network STATIC ELECTRICITY, ESD, AND YOUR PALM DEVICE until it reaches the person you are calling. Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.

Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock— the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.

ESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices, take When you receive a call on your wireless telephone, the message measures to help protect your electronic devices, including your travels through the telephone network until it reaches a base station Palm® device, from ESD harm. While Palm has built protections close to your wireless phone. Then the base station sends out radio against ESD into its products, ESD unfortunately exists and, unless waves that are detected by a receiver in your telephone, where the neutralized, could build up to levels that could harm your equipment. signals are changed back into the sound of a voice. Any electronic device that contains an external entry point for The Federal Communications Commission (FCC) and the Food and plugging in anything from cables to docking stations is susceptible to Drug Administration (FDA) each regulate wireless telephones. FCC entry of ESD. Devices that you carry with you, such as your Palm ensures that all wireless phones sold in the United States follow device, build up ESD in a unique way because the static electricity safety guidelines that limit radio frequency (RF) energy. FDA monitors that may have built up on your body is automatically passed to the the health effects of wireless telephones. Each agency has the device. Then, when the device is connected to another device such authority to take action if a wireless phone produces hazardous levels as a docking station, a discharge event can occur. of RF energy. Precautions against ESD Make sure to discharge any built-up FDA derives its authority to regulate wireless telephones from the static electricity from yourself and your electronic devices before Radiation Control provisions of the Federal Food, Drug, and Cosmetic touching an electronic device or connecting one device to another. Act (originally enacted as the Radiation Control for Health and Safety The recommendation from Palm is that you take this precaution Act of 1968). [http://www.fda.gov/cdrh/comp/eprc.html]. before connecting your Palm device to your computer, placing the device in a cradle, or connecting it to any other device. You can do FCC derives its authority to regulate wireless telephones from the this in many ways, including the following: National Environmental Policy Act of 1969 (NEPA) and the Telecommunications Act of 1996 • Ground yourself when you’re holding your device by http://www.fcc.gov/telecom.html]. Updated 7/16/2003 simultaneously touching a metal surface that is at earth ground. For example, if your computer has a metal case and is plugged

252 REGULATORY INFORMATION into a standard three-prong grounded outlet, touching the case Précautions d'usage de votre téléphone mobile should discharge the ESD on your body. Le taux de DAS(1) (Débit d’Absorption Spécifique) de votre Palm Treo • Increase the relative humidity of your environment. 680 smartphone est 0.741 w/kg.

• Install ESD-specific prevention items, such as grounding mats. Conseils d'utilisation pour réduire le niveau d'exposition aux rayonnements : Utiliser le plus souvent possible les kits piétons Conditions that enhance ESD occurrences Conditions that can (oreillettes), notamment en cas d'usage fréquent ou prolongé du contribute to the buildup of static electricity in the environment téléphone mobile Ils apportent en outre un plus grand confort include the following: d’utilisation. • Low relative humidity. Eloigner le téléphone mobile de certaines zones sensibles telles que • Material type (The type of material gathering the charge. For le ventre chez les femmes enceintes ou le bas-ventre chez les example, synthetics are more prone to static buildup than natural adolescents, plus particulièrement lors d’une communication. fibers like cotton.) Utiliser votre téléphone mobile dans de bonnes conditions de • The rapidity with which you touch, connect, or disconnect réception. Celle-ci est indiquée sur l’écran de votre téléphone par la electronic devices. matérialisation de barrettes. A partir de 3 ou 4 barrettes, la réception est de bonne qualité pour passer vos communications. Ce n'est pas While you should always take appropriate precautions to discharge toujours le cas dans certaines zones ou situations, notamment les 0ectricity, if you are in an environment where you notice ESD events, parking souterrains, les ascenseurs, en train ou en voiture ou tout you may want to take extra precautions to protect your electronic simplement dans un secteur mal couvert par le réseau. equipment against ESD. Mesures touchant à la sécurité : Dans certains lieux ou situations, Precaution against hearing loss Protect your hearing. Listening to this tels que les avions, les hôpitaux, les stations-service et les garages device at full volume for a long period of time can damage your professionnels, l'usage du téléphone est interdit. Il est donc impératif hearing. de respecter strictement les consignes de sécurité propres à A pleine puissance, l'écoute prolongée du baladeur peut chacune de ces situations et d’éteindre votre téléphone lorsque cela endommager l'oreille de l'utilisateur. Consultez notre site web est requis. www.palm.com/fr pour plus d'informations. Par ailleurs pour éviter les risques d’interférences, les personnes porteuses d’implants électroniques (stimulateurs cardiaques, pompes à insuline, neurostimulateurs..) doivent conserver une distance de 15 cm entre le mobile et l’implant et ne l’utiliser que du côté opposé au côté où celui-ci est situé.

Téléphoner en conduisant, même avec des équipements qui ne sont pas interdits par la réglementation, est dangereux car il augmente potentiellement le risque d’accident provenant de la distraction créée Waste disposal Please recycle appropriately. For appropriate recycling par la conversation elle même. Aussi, est-il recommandé de ne and disposal instructions please visit: www.palm.com/environment. jamais téléphoner en conduisant et de considérer que l’utilisation d’un kit mains-libres n’est pas une solution.

(1) Valeur DAS la plus élevée pour ce modèle de téléphone et pour une utilisation à l’oreille, communiquée par le constructeur. Le DAS, exprimé en w/kg, quantifie le niveau d’exposition aux ondes

REGULATORY INFORMATION 253 électromagnétiques et permet de vérifier la conformité des mobiles à la réglementation française et européenne qui impose que celui-ci soit inférieur à 2w/kg.

254 REGULATORY INFORMATION Specifications

Radio • GSM 850/900/1800/1900 quad band world phone • GPRS class 10, class B • EDGE up to 59kbps per time-slot • Supports CSD (circuit-switched data)

Phone features • Speakerphone • Hands-free headset jack (2.5mm, 3 or 4-barrel connector) • Microphone mute option • TTY/TDD compatible • 3-way calling Processor technology PXA270 Bulverde processor, 312MHz Expansion SD/MultiMediaCard/SDIO card slot

Battery • 1200mAH, rechargeable lithium ion • Removable for replacement Palm OS® version Palm OS 5.4.9

Camera • Still image capture resolution (640 x 480) • 2x digital zoom • Video capture resolution (320 x 240) • Automatic light balance Size 4.44 in. x 2.33 in. x 0.84 in. (112.9mm x 59.3mm x 22.4mm) Weight 5.6 ounces (157 grams)

SPECIFICATIONS 255 Connectivity • IR • Bluetooth® wireless technology (1.2 compliant)

Display • Touch-sensitive LCD screen (includes stylus) • 65,536 colors (16-bit color) • User-adjustable brightness • 320 x 320 resolution

Keyboard • Built-in QWERTY keyboard plus 5-way navigator • Backlight for low lighting conditions

Included software • Phone (including Favorites • Contacts and Dial Pad) • Calendar • Pictures & Videos • Memos (includes camera and • Tasks camcorder) • Voice Memo • Messaging (text and multimedia) • Documents To Go Professional® • Blazer® web browser (Internet) • Calculator Basic and Advanced • Pocket Tunes™VersaMail® (email) • World Clock • Palm® Desktop software

System requirements • Windows 2000 or XP with USB port • Mac OS 10.2 –10.3 with USB port • Later versions may also be supported

256 SPECIFICATIONS Operating and storage • 32°F to 104°F (0°C to 40°C) temperature range • 5% to 90% relative humidity (RH)

SPECIFICATIONS 257 258 SPECIFICATIONS selecting menu items and on-device documentation Index 29 241 Palm online support 241 A SYMBOLS Pocket Tunes 140 AC charger 11, 12 ! in Tasks list 156 Quick Tour 241 accented characters 33, 34 secure websites 109, NUMERICS accessing 110, 234 112 calls 76, 201 Alert dialog box 167 voicemail 48, 49 24-hour clock 195 alternate character list 34 web browser 36, 110 3G2 files 132, 136 application menus 29 web pages 109, 111, 233 3GP files 132 applications 36, 37 World Clock 153 5-way navigator Applications View 35 accessories 7 accessing applications and calculator 168 Account Name field 83 36 Call Log 46 Account Setup command 84 accessing command camera 127 Account Setup dialog box 83, buttons and 29 command buttons 29 84 answering phone calls and Compose dialog box 95, accounts 201 97 See also email accounts entering alternate corporate servers 209 call forwarding and 55 characters and 33 Dial Pad 51 conference calls and 54 highlighting and selecting email 81–95, 208 corporate mail servers and items and 28 Favorites pages 45 208 location of 7 files 161, 208 customer service support moving around screen and HotSync manager 179 for 241 27 information 202 setting preferences for 91 navigating pick lists and 30 items on expansion cards voicemail and 48 scrolling web pages and 187 Accounts command 91 110 items on pick lists 30 Acrobat files 161 music player 139 activating items on screen 28

INDEX 259 Active Call View screen 50, events 146, 147 web links and 109 52, 68 favorite buttons 61–63 adjusting screen brightness active calls. See phone calls hands-free devices 64, 68 50, 194, 208 Add Bookmark command memos 162 adjusting volume 111 partnerships 67, 118 alarm tones 151 Add Call button 51 passwords 203, 204 music 141 Add Contact command 53 phone numbers 52 phone calls 15, 71 Add New Number dialog box photos to albums 134 ringer 72 52 playlists 141, 142 video clips 130 Add New Number prompt 52 private entries 204 voice memos 164 Add Song button 142 QuickText phrases 96 Advanced Mode (calculator) Add to album command 134 signatures 94 168, 169 adding tasks 154 Advanced Mode command accessories 7 videos to albums 134 168 additional security 205 voice memos 163 agenda lists 145 attachments 86–87 wallpaper 135 Agenda View 73, 145, 150 Bluetooth devices 66–67, Address Bar 110 Alarm check box 147 122 addresses alarm clock 154 bookmarks 111 adding multiple recipients Alarm Preferences command business cards 60 63, 95 154 caller ID photos 58, 59 assigning to favorite Alarm Sound pick list 152, captions to photos 128, buttons 63 157 135 highlighting email 28 alarm tones 151 categories for applications multimedia messages and alarms 197 97 See also alerts cities to World Clock 153 sending email and 85 adding to calendar 147, contacts 57 synchronizing 225 151 email addresses 85 text messages and 95, 99 adding to tasks 155, 157 emoticons 96 viewing website 115, 116 recording sounds for 152

260 INDEX setting for clock 154 Application pick list 193 sending over Bluetooth Album command 134 application preferences 198, devices 175 Album list 131, 133, 135 199 setting default 199 albums. See photo albums; applications switching 51 video albums See also specific built-in synchronizing 23, 179 Alert dialog box 49, 99, 167 applications transferring 17, 19, 175, alert icon 76 accessing 36, 37 178, 187 Alert Sound pick list 92 associating with buttons troubleshooting 213 alert tones 71, 92, 104 63, 198 viewing information about alerts beaming 178 173–174 See also alarms categorizing 197 viewing menus for 29 clearing 168 caution for 187, 213 viewing tips for 241 displaying 167 changing screen fonts for Applications button 7, 35, 37, message text in 103 194 41 receiving messages and closing 35 Applications View 92, 98 copying 187 accessing 35 responding to 49, 99, 220 copying text to 115 accessing items on voicemail and 49 customizing 197–198 expansion cards and aligning the screen 196 deleting 18, 172, 173, 237 187 Alt key 33, 243 displaying 197 copying applications from alternate characters 33, 34 downloading 113, 171 188 alternate characters list 34 getting help with 172 defined 243 anniversaries 148 installing 170–171, 213 displaying applications in Answer button 47 moving around in 25 197 answering phone calls 47 opening 7, 35, 36, 52, 186 opening applications and antenna 248 playing music and 141 35 applets 109 running on expansion overview 36–37 application categories 37 cards 236 applications, exiting 238 application list view 197 searching in 167 appointments 146, 225

INDEX 261 See also events See also multimedia background music 133 Archive folder 172 messages; music; voice backgrounds 73, 150 area codes 74 memos backing up information 18, area conversions 169 audio adapter 65 23, 217 arrow icons 27 Audio Caption command 128 backlight (keyboard) 32, 194, ASF files 132 audio captions 208 Ask to add unknown phone adding 128, 135 Backlight button 194 numbers option 52, 60 background music and Backspace key 31 Attach image option 97 133 Backup folder 173, 214 Attach ringtone option 98 playing 132 Basic Mode (calculator) 168 Attach Signature check box Audio icon 132 Basic Mode command 168 94 Auto answer pick list 69 basics 241 Attach voice memo option 98 Auto Lock Device box 203 battery attachments Auto naming pick list 130 charging 11–13 adding 86–87 Auto Sync dialog box 91 displaying remaining displaying 89 auto sync failures 92 power on 78 downloading 89 Auto-complete check box disposing of 219, 250 multimedia messages and 116 inserting 10 97 Auto-hide Toolbar option 133 maximizing life of 13, 207 multiple files and 86 Auto-Keyguard pick list 200 removing 218 opening 161 automated voicemail replacing 14, 217–218 pictures as 86, 128 systems 48 viewing status of 13 removing 86 Auto-off After pick list 208 battery consumption 14 storing large 236 auto-off interval 243 battery door release 8 supported formats for 161 AVI files 132 battery icon 13, 77 video clips as 86, 130 Beam Business Card voice memos as 164 B command 60 attendee information 148 back icon (browser) 110 Beam Category command audio 193, 249 Background check box 150 177

262 INDEX Beam command 177, 178 Bluetooth devices Bookmark Page icon 113 Beam From pick list 178 connecting to 66, 121– bookmarks 111–113, 177 Beam Receive pick list 208 124, 181 Bookmarks View 111, 112 Beam Status dialog box 177, disabling or enabling 14, Bookmarks View icon 112 178 68, 175 border glow (highlight) 28 beaming entering passkeys for 122, brightness (screen) 14, 50, battery life and 14 123, 124 194, 208 defined 243 optimal range for 66 brightness duration overview 176–178 receiving information from (backlight) 194, 208 troubleshooting 177, 178 175 Brightness slider 208 turning off 208 receiving phone calls and browsing files 187 bell 76, 167, 220 50, 67, 228 browsing the web. See web birthdays 148 sending over 174, 175 browsing blank screens 219 setting up 66–67 built-in applications 170, 172, blank text messages 95 synchronizing over 181, 241 blank time slots 150 182, 221 See also applications; Blazer application 109 troubleshooting 229, 230, specific application See also web browser 235 built-in camera. See camera blinking bell 76, 167, 220 visibility options for 123, built-in security software 199 Bluetooth adapter 118, 119 175 business cards 60, 177 Bluetooth application Bluetooth icon 66, 78 buttons opening 66 Bluetooth icons (Phone See also favorite buttons sending from 175 application) 76 5-way navigator 27 setting up connections Bluetooth network icon 120 accessing command 29 with 122, 123, 181 Bluetooth wireless changing defaults for 198 setting up dial-up technology 118, 243 customizing 198 networking and 119 BMP files 131 disabling 51, 201 visibility options in 175, bonus software. See built-in highlighted on screen 28 182 applications

INDEX 263 restoring factory defaults viewing tasks on 150 Call Totals dialog box 56 198 Calendar application call waiting 53 speed-dialing with 45, 62– changing fonts for 194 Call Waiting dialog box 54 63 changing views for 145 caller IDs 58, 59 web browsing and 110 color-coding events 149 calls. See phone calls Buttons Preferences screen creating events with 146, camcorder 128, 129, 130 198 147, 148 camcorder buttons 129 displaying events 73 Camcorder View 130, 135 C opening 36, 73 camera 127, 130, 235 cache 117, 237 overview 145 camera buttons 128 Calc button 168 setting alarms from 147 Camera icon 127, 128 calculating disk space 18 setting default view for camera lens 8 calculator 33, 168 150 Camera View 130, 135 Calculator application 168– setting display options in cancelling menu selection 29 169 150–151 Caps Lock mode 32 calculator modes 168 synchronizing information captions. See audio captions; calendar in 23 voice captions See also Calendar Calendar button 7, 35, 36, Card category 186 application 145 Card Info application 188– customizing 150–151 Calendar views 145, 150 189 deleting events from 149 Call Barring command 72 Card Info button 188 displaying 145 Call Barring preferences 72 card readers 139 saving 100 call forwarding 55–56 carrying cases 229 scheduling events for 146, call forwarding icon 76 cascading style sheets 111, 147, 148 Call Log screen 46, 53 116 selecting alarm tones for Call Preferences command categories 151 55 adding ringtones for 59 selecting specific dates on Call Preferences dialog box applications and 37, 197 146 55, 56 beaming and 177

264 INDEX color-coding in 149 personal IDs 202 circuit-switched data contacts and 57, 60 playlists 142 connections 243 creating 197 QuickText phrases 96 city information 153, 207 events and 149, 150 screen fonts 194 City pick list 153 memos and 163 synchronization defaults Clear Cache button 117 naming 197 179, 180, 181, 189 Clear Cookies button 117 receiving from Bluetooth synchronization software clock 152, 195 and 176 224 See also World Clock tasks and 155, 156, 157 web page layouts 110 closing Category command 197 character entry 32, 34 application menus 29 category marker 150 See also text applications 35 Category pick list 150, 151, character limits pick lists 30 197 memos 162 closing applications 238 CDs 139 text messages 95 color palette 130 cell phones. See wireless character searches 167 color preferences 103, 130, phones charge indicator 7, 12, 13 196 Center button 7 charger cable 12 Color Theme Preferences certificates 109 charging screen 196 changing smartphone 11, 12, 14 color-coded category marker bookmarks 112 smartphone battery 11–13 150 button defaults 198 charging status 13 color-coding events 149 contact information 58 chat icon 102, 105 colored backgrounds 28 default applications 199 Chat page (Preferences) 103 command buttons 29 email accounts 91 chat sessions 101, 103 commands. See menu items events 149 Chat view 101 completed tasks 155, 156, favorite buttons 63 Choose song button 141 157 information 16 Choose Songs command completion dates 157 owner information 206 142 compliancy statement 248 passwords 204, 205 components (smartphone) 1

INDEX 265 Compose dialog box 95, 96, Conduit Settings command messaging preferences 97 180 for 103 Compress Day View check conduits 146, 225 precautions for 252 box 150 Conference button 54 receiving over Bluetooth compressed files 170, 171 conference calls 54 175 computers Confirm message deletion restrictions for 51 connecting smartphone to check box 102 sending over Bluetooth 16, 21 conflicting applications 18, 174, 175 creating partnerships for 187, 213 setting up Bluetooth 181 118 conflicting events 150 setting up smartphone 16 downloading applications Connect Bluetooth synchronizing over to 171 command 68 Bluetooth 181, 182 installing applications from connecting synchronizing over 171, 215 headsets 64–65 infrared 183–184 installing synchronization to Bluetooth devices 66, troubleshooting 48, 227, software on 20 121–124 232, 235 quarantined files on 18, to personal computers 16, unsupported 121 19, 213 21 viewing status of 76, 110, setting up DUN to virtual private networks 120, 231, 232 connections for 119 208 constants 169 synchronizing with 17, 23 to voicemail system 48, consumption factors (battery) transferring information to 49 14 23 to websites 109, 110, Contact Edit dialog box 57 transferring multimedia to 117, 118 contact names 44 136 connection icons (browser) contacts transferring music from 110 See also Contacts 138, 139–140 connections application Con button (calculator) 169 dial-up networking and adding photos to 135 118, 120

266 INDEX adding speed-dial buttons Copy command 115, 188 Create new messages as for 62 Copy Items dialog box 134 pick list 102 assigning caller IDs to 59 Copy items to pick list 134 creating copying 61 Copy to command 134 albums 134 creating 57 Copy To pick list 188 audio captions 128, 135 customizing 60 copying bookmarks 111 deleting 60 applications 187 business cards 60 displaying 58 contact information 61 caller ID photos 58, 59 editing 58 multimedia files 136, 139 categories for applications entering phone numbers music files 138 197 for 52, 73 phone numbers 43, 115 chat sessions 101, 103 importing 58 photos 133 cities for World Clock 153 looking up 62 text 114 contacts 57 marking as private 57 user folders 214 email messages 85, 109 reordering 57 videos 133 events 146, 147 saving 100 copyrighted materials 133 memos 162 searching for 44, 58, 73 corporate email accounts multimedia messages 97 viewing details about 45 208 partnerships 67, 118 Contacts application 57 corporate servers 23, 208 passwords 203, 204 adding events to 148 country-specific preferences. playlists 141, 142 changing fonts for 194 See language settings private entries 204 synchronizing information coupling 228 QuickText phrases 96 in 23 coverage area 14, 76, 227 signatures 94 Contacts list 28, 57, 60 coverage area alerts 71 speed-dial buttons 62–63 contracts 1 Coverage in/out pick list 71 tasks 154 conversion functions crashes 220 text messages 95–98 (calculator) 168, 169 Create chats from messages voice memos 163 cookies 109, 116, 117 pick list 103 wallpaper 135 Copy button 134, 188

INDEX 267 CSD (circuit-switched data) data service icons 231, 232 Default Alarm pick list 152 243 data services 81, 109 Default Apps Preferences current date and time 152 data transfer 1, 76 screen 199 current events 73 databases 167 default settings 198 Current Privacy pick list 204, Date & Time Preferences Default View pick list 73, 150 205 screen 147, 206 degrees 169 customer service (Palm) 241 date formats 195 delays 203, 231 customizing date preferences 206 Delete command 90, 135, applications 197–198 Date stamp pick list 130 173 buttons 198 dates delete confirmation calendar 150–151 adding to photos 130 messages 102 camera 130 changing event 149 Delete Contact command 60 chat sessions 103 completed tasks and 156, Delete events older than pick contacts 60 157 list 149 email 91–94 displaying 145, 152 Delete From pick list 173 Keyguard 200 selecting 146 Delete Memo command 163 messaging options 102 setting 155, 206 Delete Old command 90 smartphone 151, 191 sorting on 101 Delete Task command 157 system date and time 206 synchronizing 206 deleting system sounds 193–194 viewing due 156, 157 albums 134, 135 tasks 157 datestamps 130 alerts 168 web browser 115–117 Day View 145, 150 applications 18, 172, 173, daylight savings 153, 154 237 D Daylight Savings Time check attachments 86 daily events 145 box 154 bookmarks 112 Daily Repeating Events decimal display formats contacts 60 check box 151 (calculator) 169 cookies 117 daily schedules 145 decimal values 169, 195 device names 19 data. See information decompression utilities 171 email 90, 236

268 INDEX events 149 synchronization and 224 disabling favorite buttons 64 upgrades and 17, 62, 223 Add New Number prompt files 237 Dial another call prompt 53 52 memos 163 Dial button 46 Bluetooth devices 14, 68 messages 101, 102 Dial Extra Digits cookies 116 music from playlists 142 Automatically option 63 Keyguard 41, 200 passwords 204 Dial Number dialog box 46 onscreen buttons 51, 201 photos 128, 134, 136 Dial Pad 33, 43 Phone Lock settings 202 playlists 142 Dial Pad button 51 system sounds 193 tasks 157 Dial Preferences screen 73 the touchscreen 200 video clips 129, 134, 136 dial text 120 touch-sensitive features desktop software. See Palm dialog boxes 201 Desktop software accessing command web page images 111, Details button 29 buttons on 29 117 Details command 135 defined 243 disconnecting sync cable 24 Device Name field 66, 176 getting help with 241 discovery 121, 122, 176 device names highlighted buttons in 28 Discovery icon 122 Bluetooth devices and 66, dial-up networking 77, 118– Discovery Results list 122, 176, 181 121, 235 175 defined 243 digital cameras 131 discussion groups 241 entering 19, 220 See also camera disk space (smartphone) 17, devices dimmed images 219 18, 236 See also Bluetooth dimming keyboard backlight Display my name in chat devices; hands-free 194, 208 window as entry field 103 devices; smartphone dimming the touchscreen 36 Display Options command compliancy for 249 Disable cookies check box 150 entering passkeys and 67 116 Display Options dialog box radio frequency emissions Disable JavaScript check box 150 and 247, 250 116

INDEX 269 displaying slide shows 132 Downloads bookmark 113 alerts 167 tasks 150, 156, 157 drafts 86, 96 alternate characters 34 unread messages 77, Drafts button 86 application information 145, 150 drained battery icon 13 173–174 video clips 130, 132, 136 draining the battery 11, 13 application menus 29 video recording time 128 Draw on command 128 applications 197 voicemail messages 76 drivers 183 attachments 89 web addresses 116 driving safety tips 250 available disk space 18 web pages 109, 110 Due Date pick list 155 bookmarks 111 DOC files 161 due dates 155, 157 connection status 76, 110, documentation 2, 3, 27, 241 DUN (dial-up networking) 120, 231, 232 Documents application 161– connections 77, 118–121, contact information 45, 58 162 235 current date and time 152 Documents button 162 due dates 156, 157 Documents To Go application E email messages 87, 88 161 earpiece 7 error messages 239 Documents To Go icon 162 eBooks 19 event categories 150 Down button (navigator) 28, echoes 228 events 73, 145, 150, 151 29, 30 EDGE connections 76, 244 favorite buttons 45 downloading troubleshooting 232, 234 items in pick lists 30 applications 113, 171 Edit Bookmark List dialog box multimedia messages 99 attachments 89 113 overdue tasks 145 email messages 91 Edit Bookmarks command personal calendar 145 files 113, 131, 170 112, 113 photos 130, 131, 136 multimedia messages 103 Edit Category screen 59 private entries 205 Palm-specific information Edit Favorite command 63 Quick Tour documentation and updates 241 Edit Location dialog box 207 241 ringtones 69 Edit Playlist dialog box 142 signal strength 76 text messages 98 edit screens 29

270 INDEX editing. See changing requirements for 1 empty time slots 150 Effects pick list 130 resending 86 emptying Trash folder 90 electrostatic discharge 252 restrictions for 51 Enable background play email retrieving 77, 87 check box 141 accessing 81–95, 208 scrolling 88 Enable Fixed Number Dialing adding multiple recipients selecting default check box 202 to 63, 95 application for 199 encryption 109 adding signatures 94 sending 86, 99, 109 Eng(x) display format 169 attaching photos to 86, setting alerts for 92 engineering notation 169 128, 133 sort options for 90 entering attaching ringtones 87 storing attachments 236 alternate characters 33, 34 attaching videos to 86, troubleshooting 230 decimal values 169, 195 130, 133 viewing attachments 89 device names 19, 220 attaching voice memos to viewing status of 89 email addresses 85 164 viewing unread messages events 146, 147, 148 checking 77 for 77, 145, 150 information 16 creating 85, 109 email accounts lock codes 201 customizing 91–94 changing 91 numbers 32, 168 defining favorite buttons setting email preferences owner preferences 206 for 63 and 91 passkeys 66, 67, 119, 122 deleting 90, 236 setting up 81, 83, 84, 94 passwords 49, 203, 204 dialing from 46 email application 81 phone numbers 43–46, downloading 91 email applications 57, 233 56, 60, 73 forwarding 88 Email icon 83 tasks 154 opening attachments for email options 85, 90 text 32, 162 161 email providers 81, 82 URLs 110, 116 removing attachments for emergency calls 76, 201 web addresses 110 86 emoticons 96 entry fields 174 replying to 88 empty battery icon 13 envelope icon 90

INDEX 271 erasing information 220 Excel spreadsheets 79, 87, storing information on 18, error messages 238 161 165, 185 errors 223, 228, 238 Exchange ActiveSync 94 transferring applications Escalate ring tone volume Exchange Address Book 225 from 187 check box 70 Exchange Servers 94, 145 viewing information about ESD (electrostatic discharge) exiting applications 238 188 252 expansion card slot 185, 186 extensions (phone) 51, 63 event conflicts 150 expansion cards extra digits button (Active Event Details dialog box 147, accessing items on 187 Call View) 51 148, 149 caution for 18, 187, 189 Extra Digits option (New events copying to 133, 138, 187, Favorites) 63 changing 149 189 Extract Call button 55 color-coding 149 deleting applications on F creating 146, 147 172 deleting 149 displaying photo or video factory-installed applications displaying 73, 145, 150, albums on 131 172 151 downloading to 113 fade setting 150 incorrect time zones and formatting 189 Fast mode (browser) 116 225 inserting 185 Fast mode icon 111 scheduling repeating 148 installing applications on favorite buttons setting alarms for 147, 172 adding 61–63 151 managing files on 187 defined 244 setting preferences for moving files to 19 deleting 64 147 opening items on 162, dialing with 45 synchronizing 145 186, 236 displaying 45 troubleshooting 225–227 removing 186 editing 63 viewing categories of 150 renaming 188 organizing 64 viewing duration of 150 sending attachments to transferring to smartphone 88, 89 62

272 INDEX Favorites tab 45 Find Text on Page command flight mode 42 FCC Statement 247 115 Float display format 169 FDN list 202 finding folder pick list 90 features (smartphone) 1, 7–8 chat sessions 101 folders feedback 228 contacts 44, 58, 73 accessing 225 fields 30 specific characters 167 locating 18, 220 file types 97, 113, 131, 132 text 115, 167 removing messages from files firewalls 208 101 accessing 161, 208 5-way navigator sorting messages in 100 attaching to email 86, 87 accessing applications and switching between email browsing 187 36 90 checking size of 174 accessing command Font command 110, 194 deleting 237 buttons and 29 font size 110, 195 downloading 113, 131, answering phone calls and Font size pick list 195 170 201 fonts 194 incompatible applications entering alternate forgetting passwords 203, and 18, 19 characters and 33 205 moving to expansion cards highlighting and selecting Format Card command 189 19, 237 items and 28 Formats Preferences screen opening 161, 162 location of 7 195 saving 162 moving around screen and Formats tab 195 streaming 114 27 formatting expansion cards transferring to smartphone navigating pick lists and 30 189 17, 161 scrolling web pages and forums 241 Files application 187 110 Forward all calls pick list 55, financial calculator 168 selecting menu items and 56 financial functions 169 29 forward icon (browser) 110 Find dialog box 167 Fixed display format 169 forwarding Find More button 167 fixed number dialing 202 email 88

INDEX 273 phone calls 55–56 H connecting to smartphone free disk space, determining hands-free devices 64–65 18 adding 64, 68 entering passkeys for 124 freeing disk space 18, 236 checking status of 77 receiving phone calls and freeing memory 117, 172, connecting to 66, 121 47, 50, 51 236 disabling or enabling 50 restrictions for 65 freezes 213, 216 entering passkeys for 67 hearing-impaired 249, 251 From pick list 188 finding compatible 65 help 211, 238, 241 full charge (battery) 11 passkeys and 67 hexadecimal characters 169 Hide Records option 204 G purchasing 252 receiving phone calls and hiding Game Volume pick list 194 67, 68 blank time slots 150 General Packet Radio Service restrictions for 65 Pictures & Videos toolbar (GPRS) technology 244 switching between 68 133 getting started 3, 5, 15, 241 tips for 250 private entries 204 GIF files 131 troubleshooting 229–230 web browser toolbar 114 Glossary 243 Hands-free Preferences High Priority command 98 glow (highlight) 28 screen 68 highlighted buttons 28 GPRS connections 76, 232, Hands-free Setup button 67 highlighting 234, 244 hanging up phone 51, 53, 54 applications 36, 37 GPRS technology 244 hard resets 203, 216 favorite buttons 45 GPS receivers 124 hardware 1 items in pick lists 30 gradients 169 headphones 65, 136 items on screen 28 graphics. See images headset button 47, 50, 65 menu items 29 grouping photos or videos headset jack 8 phone numbers 46 132 headsets text 28, 29, 115 groupware 94 See also hands-free web links 28, 110 devices hints 203 History command 115

274 INDEX History list 115 sending 97 entering 16, 32–33 Hold button 50 storing 236 erasing all 220 holidays 148 transferring to expansion hard resets and 203, 216 home city 153 cards 19, 236 losing 189, 203, 217 home page 116 troubleshooting 234 marking as private 204– home page icon 110, 116 Import from SIM command 205 HotSync Log 223 58 masking 200, 204 HotSync manager 179, 182, importing protecting 199, 202 183, 244 contact information 58 receiving 175, 178 HotSync manager icon 179, phone numbers 155 sending over Bluetooth 221 inactivity 203, 208, 219 devices 174 HotSync Setup button 182 Inbox 28, 87, 105 storing 18, 165, 185, 236 HotSync technology 244 Inbox icons 89 synchronizing 17, 20, 23, hypertext links. See web Incoming dialog box 93 179 links incoming messages 104 transferring 17, 23, 176 incoming phone calls 47, 53, updating 17, 23, 165 I 69, 201 infrared port icons 75, 140, 197 incompatible applications 18, beaming from 177, 178 Ignore button 48 187, 213 defined 244 Ignore with Text button 48 Incompatible Apps directory location of 9 image files 97, 113, 131 18 synchronizing with 183, images indicator light 7, 12, 13 221 See also photos; pictures Info command 18, 173 inserting dimmed 219 Info screens 173 battery 10 disabling web page 111, information SIM card 9 117 accessing 202 installer 170 downloading 113 backing up 18, 23, 217 installing saving 114 beaming 177 applications 170–171, 213 selecting as wallpaper 72 changing 16 bonus software 24, 170

INDEX 275 Palm Desktop software items on screen Keyguard Preferences 17, 171, 215 activating 28 screen 200, 201 synchronization software highlighting 28 Known Caller pick list 70 20–21 selecting 28 L third-party applications iTunes 136, 138, 140 236 Label color pick list 103 VPN client software 209 J land lines 48 interference 228, 230 Java applets 109 language selection screen international characters. See JavaScript elements 116 11, 21 alternate characters JPEG formats 136 language settings 11, 195, international clock. See JPG files 131 215 World Clock laptops 182, 183 K international settings. See large attachments 236 language settings key terms. See Glossary Left button (navigator) 28, Internet 107, 131, 170, 232 keyboard 29, 30 See also web browsing; accessing alternate length functions 169 websites characters on 32 liability ii interruptions 238 dialing with 43 lightning bolts 13, 77

Into album pick list 134 entering information from Li-Ion battery 244 32–33 invalid characters 96 See also battery IR communications 176 illustrated 31 links 99 incremental searches IR port See also web links from 44, 73 beaming from 177, 178 List By option 60 defined 244 locking 41, 200 list screens 28, 29 restoring factory defaults location of 9 See also pick lists 198 synchronizing with 183, list view (applications) 197 221 keyboard backlight 32, 194, listening to 208 items in pick lists 30 music 65, 136, 140 Keyguard 200–201 voice captions 132

276 INDEX voice memos 164 losing mail. See email voicemail 49 information 189, 203, 217 Mail Service pick list 83, 84 Lithium Ion battery 244 passwords 203, 205 Manage Playlists command See also battery Lost Password option 205 141, 142 Local button 183 low coverage areas 227 map (World Clock) 153 locating lowercase letters 32 marking information as chat sessions 101 private 57, 204–205 contacts 44, 58, 73 M Mask Records option 204 specific characters 167 M4V files 132 masks 200, 204 text 115, 167 Mac systems mathematical functions 169 location information 206 installing applications from maximizing battery life 13, Lock & Turn Off option 204 171 207 lock codes 201 installing synchronization Media application 136 Lock Device dialog box 203 software on 20 media features 14 Lock icon 110, 133, 172, 177 installing to expansion Media Player 137, 139, 140 Lock SIM check box 202 cards and 172 memory 117, 149, 236 locking removing applications and freeing 172, 236 keyboard 41, 200 173 memory dial 250 phone 201–202 requirements for 17 memory slots (calculator) screen 201 sending email and 81, 91 169 Treo smartphone 202, synchronizing with 23, memos 203 180, 184, 222, 223 See also Memos logging in to corporate transferring music from application; notes servers 208 138, 139, 140 creating 162 logic functions 169 uninstalling desktop deleting 163 looking up contacts 62 software and 222 recording 163 Lookup button 62 upgrading and 19 sending voice 98 loops 216 user folders on 214 truncated text in 227 magnet 8

INDEX 277 Memos application chat sessions and 101 messaging 79, 231–232 changing fonts for 194 checking status of 77 See also text messages entering text in 162 checking voicemail 76 Messaging application opening 36, 162 creating 95, 97, 98 See also multimedia overview 159 defining favorite buttons messages; text removing memos from for 63 messages 163 deleting 101, 102 changing fonts for 194 synchronizing information displaying status of 105 creating chat sessions in 23 displaying unread 77, 145, from 101 Memos button 162 150 creating multimedia menu items 29 including in alerts 103 messages with 97 Menu key 7, 30, 31 invalid characters in 96 creating text messages menu shortcuts 30 memory consumption and with 95 menus 29 237 customizing 102 Message command 47 paging from 95 deleting messages in 101 message icons 105 previewing 98 opening 36 message lists 101 retrieving voicemail 49, 76 overview 95 Message Tone pick list 104 saving 96 sorting messages in 100 Message validity period pick selecting phone numbers status indicators for 105 list 103 in 46 viewing contacts from 57 messages setting colors for 103 viewing multimedia See also email; multimedia setting preferences for messages in 99 messages; text 102–104 messaging applications 199 messages specifying priority settings Messaging button 7, 35, 36 adding graphical elements for 98 Messaging Inbox 28 to 97 storing 105 messaging preferences 102– adding multiple recipients troubleshooting 231 104 for 63 Messages page messaging services 1, 95 arranging in folders 100 (Preferences) 102 metric values 169

278 INDEX microphone 8, 51, 130 Month View 145, 151 dialing from 46 Microphone pick list 130 Move to command 134 displaying details of 100 Microsoft Excel 79, 87, 161 moving around on screen 25, downloading 103 Microsoft Exchange 27 memory consumption and ActiveSync 94 moving through web pages 237 Microsoft Exchange Servers 110, 116 playing 99 94, 145 MP3 files 138 previewing 98 Microsoft Office Manager MP3 formats 136 requirements for 3 See Documents MP4 files 132 restrictions for 51 application MPEG-4 formats 136 retrieving 77, 98 Microsoft Outlook. See MPG files 132 selecting alert tones for Outlook multi-connector pin 8 104 Microsoft Windows. See multimedia files 97, 131, selecting text in 100 Windows systems 132, 237 sending 95, 98 Microsoft Word documents multimedia message icons setting delivery 79, 87, 161 105 confirmation for 102 minutes usage information multimedia messages troubleshooting 231 (phone) 56 See also Messaging viewing 99 mirror 8 application multimedia messaging mismatched language addressing 97 services 1, 95, 231 setups 215 attaching photos to 128, Multimedia Messaging MMS messaging services 133 System (MMS) 244 95, 231, 244 attaching videos to 130, MultiMediaCard cards 185 mobile networks 227 133 music mobile phones. See wireless attaching voice memos to adjusting volume 141 phones 164 answering phone calls and modems 118 checking status of 77 47 Modify FDN command 202 creating 97 changing playlists for 142 monitoring phone status 75 deleting 101

INDEX 279 converting to MP3 formats synchronizing and 220, Next Song button 140 137, 138, 139 243 No Service message 15, 76 creating playlists for 141, naming No Service—SOS Only 142 categories 197 message 76 downloading 113 device 19, 220 Normal mode (browser) 111, hands-free devices and 65 email accounts 83 116 listening to 65, 136, 140 expansion cards 189 Note button 58 memory consumption and photo albums 127 notes 237 photo groups 130 adding 58, 149, 155 pausing 141 playlists 141 storing 162 playing 114, 140, 141 video albums 129 notifications 49, 76, 92 selecting 141 voice memos 163, 164 See also alerts stopping 141 navigator buttons 7, 27 number formats 195 uploading 138 See also 5-way navigator numbers music files 113, 136, 138, Network Configuration calculator display options 237 options 104 for 169 music player. See Pocket network connection icon 120 entering 32, 168 Tunes Network Preferences page O music subscription services 103 137 networks 74, 227, 232 offline synchronization 224 Music_Audio folder 139 New Bookmark dialog box offline viewing (web) 111 mute button 51 111 OK button 29 My Treo icon 241 New button 29 online forums 241 New Contact command 57 online support (Palm) 241 N New Favorite command 62 opening names New Favorites dialog box 62, Alert dialog box 167 email providers and 81 63 application menus 29 sorting on 101 New Message dialog box 85, applications 7, 35, 36, 52, 86 186

280 INDEX Applications View 35 Organize Favorites command Palm (online support) 241 Bookmarks View 111 62, 64 Palm Desktop software Call Log 46 organizer features 14, 42 caller IDs and 59 Dial Pad 43, 51 Outbox 105 defined 244 email applications 233 Outbox button 85 device names in 243 email attachments 161 outgoing messages 105 incorrect time zones and files 161, 162 Outlook 226 History list 115 caller IDs and 59 installing 17, 171, 215 HotSync manager 179 duplicate entries in 225 multiple appointments and on-device documentation entering appointments 146 241 and 146 password-protecting 205 Pocket Tunes 140 incorrect time zones and reinstalling 224 Quick Tour 241 225 synchronizing with 16, 18, web browser 36, 110 synchronizing with 16, 21, 23, 221 web pages 99, 116, 234 23, 224, 225 time zones and 146 World Clock 153 time zones and 146 troubleshooting 215, 221 operating system Outlook folders 225 uninstalling 222 (smartphone) 17, 245 overdue tasks 145, 150, 156 viewing and editing media operating systems (PCs) 17, owner information 206 from 136 215 Owner Preferences screen PALM folder 127, 128 operational warnings 249 206 Palm OS software 17, 170, Optimized Mode (browser) 245 P 109, 110 Palm OS-compatible Option key 31, 32, 36, 244 page icon 105 applications 170 Option key indicator 32 Page View 112, 115, 116 Palm Quick Install. See Quick Option Lock indicator 32 paging 95 Install Option Lock mode 32, 96 paired relationships. See Palm Software Installation options in pick lists 30 partnerships CD 2, 20, 215 pairing. See partnerships paper clip icon 86, 89

INDEX 281 partial battery icon 13 video recording 130 transferring multimedia to partnerships 67, 118, 245 voice memos 163, 164 136 passkeys 66, 67, 119, 122 PCS phones. See wireless transferring music from Password box 203, 205 phones 138, 139–140 password hints 203 PCs. See personal personal identification passwords computers numbers (PINs) 245 call barring and 72 PDB files 170 personal information 143, changing 204, 205 PDF files 87, 161 199, 202, 206 deleting 204 pending alerts 99, 220 See also information dialing 51, 63 pending messages 102, 105 personal information email and 84, 85 personal computers managers 215, 245 forgetting 203, 205 connecting smartphone to personal schedules 145 owner preferences and 16, 21 personalizing smartphone 206 creating partnerships for 151, 191 private entries and 200, 118 See also preferences 204 downloading applications phone requiring 202 to 171 See also phone calls unlocking smartphone and installing applications from answering 47 203 171, 215 conference calls and 54 voicemail and 49 installing synchronization dialing 43–46, 62, 115 Paste command 43, 115 software on 20 documentation pasting quarantined files on 18, conventions for 41 phone numbers 43 19, 213 getting started with 15 text 115 setting up DUN hands-free devices and Pause button 141 connections for 119 64, 67, 68 pausing synchronizing with 17, 23 hanging up 51, 53, 54 music 141 transferring information to locking 201–202 streamed content 114 23 overview 50–51 video playback 130, 132 restrictions for 51

282 INDEX selecting alert tones for 71 setting dialing preferences text messages and 99 selecting ringtones for 69– in 73 viewing details about 50 70 status icons for 75–77 Phone Display Options setting preferences for 55, using TTY 75 command 72 56, 73 Phone button 7, 35, 36 phone icons 76 silencing ringer for 48, 193 Phone Call screen 47 phone indicator. See indicator troubleshooting 227–229 phone calls light turning on and off 42 See also phone; phone Phone Info command 16 viewing Call Log for 46 numbers Phone Info screen 16 viewing minutes usage for adding a second 53 Phone Lock 201 56 adjusting volume for 15, Phone Lock command 202 viewing status of 75 71 Phone Lock settings 202 Phone application answering multiple 54 phone numbers accessing Dial Pad in 51 automatically answering adding 52 adding caller IDs 58, 59 69 assigning prefixes to 74 contact information and barring 72 assigning to Quick Keys 44, 57, 58 disabling screen for 201 62 creating speed-dial forwarding 55–56 clearing 43 buttons from 62 keyboard backlight and 32 copying 43, 115 customizing 72–73 listening to music and 47 creating speed-dial defined 245 making 43–46, 51, 53 buttons for 62–63 displaying events in 151 placing on hold 50, 53 dialing extra digits with 51, opening 36, 42 receiving 47, 53 63 overview 39 restricting 202 entering 43–46, 56, 60, 73 selecting wallpaper for 72, running applications and getting device 16 135 51 highlighting 28 selecting wireless sending to voicemail 48 importing 155 networks from 74 switching between active pasting into Dial Pad 43 setting alert tones from 71 54 redialing most recent 46

INDEX 283 saving 53 sending 86, 128, 133 sending pictures or videos selecting 46 setting default size 130 from 133 Phone Off message 42, 76 setting preferences for synchronizing information photo albums 127, 131, 134 130 in 23 Photo Settings screen 130 storing 125, 127 viewing pictures in 131 photos viewing 130, 131, 136 viewing slide shows in See also pictures pick lists 28, 30 132 adding as wallpaper 135 Pics&Videos icon 131 viewing videos in 132 adding caller ID 58, 59 picture formats 131 PIMs 215, 245 adding captions to 128 Picture list 133 PIN unlock key 245 adding to albums 134 pictures PINs 201, 245 adding to contacts 135 See also images; photos plain text formats 88 attaching to multimedia adding to contacts 59 Play button 140 messages 97 previewing 130 Play icon (browser) 114 backing up 136 saving 100, 128, 130 playback copying 133 setting preferences for pausing 114, 130, 132, deleting 128, 136 130–131 141 displaying information taking 127, 127–128, 235 resuming 114, 141 about 135 Pictures & Videos application stopping 100, 141, 164 downloading 113 copying pictures and playing grouping 132 videos in 134 multimedia messages 99 personalizing 128 creating wallpaper with music 114, 140, 141 removing from albums 135 streamed content 114 134, 135 hiding toolbar in 133 video clips 129, 132 repositioning 131 opening 131 voice captions 132 rotating 135 organizing media with 134 voice memos 164 saving 100, 128, 130 removing photos or videos playlists 141–142 selecting as backgrounds from 135 Playlists command 142 150 rotating photos in 135 plug-ins 233

284 INDEX Pocket Tunes application camera 130 pressing keyboard keys 32 changing playlists in 142 contact information 60 pressing onscreen buttons compatible formats for country-specific 195 201 137 dialing 73 previewing messages 98 creating playlists in 141 email 91, 93–94 Previous Song button 140 opening 139 events 147 primary applications 36, 198 overview 136 hands-free devices 68 primary button assignments playing music from 140, Keyguard 200 198 141 messaging 102–104 prioritizing tasks 155, 157 upgrading 137 owner information 206 priority levels 155, 157 Pocket Tunes icons 140 phone 55, 56, 73 priority settings 98 POP protocols 93 power settings 208 privacy flag 155 portable radio. See radio ringtones 69, 70 Privacy Mode check box 102 Power Preferences screen system colors 196 Private check box 204 14, 207 system date and time 147, private entries 200, 204–205 Power/End button 7, 41, 42 206 caution for 205 PowerPoint files 87, 161 system sounds 193 programs. See applications; PPT files 161 tasks 157 software PRC files 170 web browser 112 progress indicator bar (video precautions 252 web pages 115–117 recording) 130 predefined passkeys 67, prefixes (phone numbers) 74 Prompt sound pick list 130 123, 124 Prefs button 206 protecting personal preferences preinstalled applications 170, information 199, 202 alarm tones 151 172, 241 protecting the screen 7 alert tones 71 See also applications; protecting Treo smartphone applications 198, 199 specific application 199–206 buttons 198 preset delays 203 Protocol pick list 84 calculator 169 preset passkeys 67, 123, proxy servers 117 camcorder 130 124 pTunes icon 139

INDEX 285 PUK (PIN unlock key) 245 recently viewed web page reinstalling Palm Desktop punctuation marks 32, 34 icon 110 software 224 Purge command 101, 149, rechargeable battery 2 reinstalling third-party 157 See also battery applications 213, 214, 217 Purge pick list 101 Record command 177 Remember Last Category purging old information 19 Record Completion Date option 60 check box 157 Reminder Sound pick list 152 Q Record new option 98 reminders. See alarms; alerts quarantined files 18, 19, 213 recorder 163 Remove from album quick buttons 35, 36, 198 recording command 134 Quick Install 172, 245 ringtones 70 removing Quick Keys 62, 63, 245 sounds 152 albums 134, 135 Quick Tour 241 videos 97, 128–129 alerts 168 Quick Tour icon 241 voice memos 163 applications 18, 172, 173, QuickText button 96 Records button 174 237 QuickText phrases 96 recovering information 220 attachments 86 R recovering lost passwords bookmarks 112 205 contacts 60 radians 169 recurring events. See cookies 117 radio 249 repeating events device names 19 radio frequency emissions red paper clip icon 86 email 90, 236 247, 250 Redial list 46 events 149 random number generator redirector (websites) 233 expansion cards 186 169 reducing storage space 18 favorite buttons 64 range (Bluetooth devices) 66 Refresh command 233 files 237 Rcl button (calculator) 169 refresh icon (browser) 111 memos 163 readjusting the screen 196 refreshing web pages 111, messages 101, 102 receipts (messaging) 102 233 music from playlists 142 passwords 204

286 INDEX photos 128, 134, 136 restarting Treo smartphone. rotating photos 135 playlists 142 See resets S tasks 157 restoring factory defaults 198 video clips 129, 134, 136 resuming playback 114, 141 Safety Statement (FCC) 247 Rename Card command 189 Return key 31 Save As command 162 Rename Memo command Review photos/videos pick Save as Contact command 164 list 130 135 repeat intervals (events) 148 RF emissions 247, 250 Save as Wallpaper command Repeat pick list 148, 152, RF Safety Statement 247 135 155 Right button (navigator) 28, Save List button 142 repeating alarms 152 29, 30 Save Page command 111 repeating event icon 148 ringer Save Picture command 100 repeating events 148, 151 adjusting volume 72 Save Sound command 100 repeating tasks 155 silencing 48 saved web page indicator replacing smartphone battery turning off 193 111 14, 217–218 Ringer switch 9, 42, 193 saving Request Receipts pick list ringtone file types 97, 113 calendars 100 102 Ringtone pick list 59 contact information 100 rescheduling events 149 ringtone preferences 69, 70 files 162 Reset Counters button 56 ringtones images 114 resets 213, 215–217, 228, assigning to caller IDs 59 messages 96 238 downloading 69, 113 phone numbers 53 caution for 203, 216 recording 70 pictures 100, 128, 130 resizing text 110 sending with messages playlists 142 Resolution pick list 130 87, 97, 98 video clips 129, 130 resolution settings setting for phone 69–70 voice memos 163 (camcorder) 129 roaming 70, 104 web pages 111 resolution settings (camera) Roaming pick list 70 schedules 145 127 Rotate command 135

INDEX 287 scheduling events 146, 147, scroll arrows 28, 88 chat sessions 101 148 scrolling 110 dates 146 Sci(x) display format 169 scrolling preferences 116 favorite buttons 45 scientific calculator 168 SD cards 185 home city 153 scientific notation 169 SDIO cards 185 items in pick lists 30 screen search results 167 items on screen 28 accessing command searching for menu items 29 buttons on 29 contacts 45, 58, 73 music 141 activating items on 28 specific characters 167 phone numbers 46 activating wrong features text 115, 167 photo albums 131, 133 219 wireless services 74 playlists 142 adjusting brightness 50, secondary applications 36, text 29, 100, 116 194, 208 198 video albums 132, 133 aligning 196 secure websites 109, 110, wallpaper 72, 135 battery life and 14 234 web links 110 dimming 36 security 67, 199, 204, 205 wireless networks 74 disabling 200, 201 Security button 203, 204 self-portrait mirror 8 highlighting items on 28 security certificates 109 Send button 7, 46, 85 locking 201 Security command 205 Send command 175 moving around on 25, 27 Security screen 203 Send From pick list 175 protecting 7 security software 199 Send To Handheld droplet selecting items on 28, 30 Select Business Card 139 troubleshooting 219–220, command 60 sending 229 Select Font dialog box 195 applications over turning on or off 41, 208, Select Media screen 86 Bluetooth 175 229, 243 Select Network command 74 calls to voicemail 48 waking up 41 selecting email 86, 99, 109 screen fonts 194 alarm tones 151 information over Bluetooth screen protectors 219 applications 36, 37 174

288 INDEX photos 86, 128, 133 Show Category List check silent alerts 104 text messages 47, 48, 95 box 150, 151 SIM card 9, 201, 246 to chat rooms 102 Show Completed Items SIM Phonebook 58, 60, 61 video clips 130, 133 check box 157 SIT files 170, 171 voice memos 164 Show Due Dates check box Size button 18, 174 Sent folder 105 155, 157 slide shows 132 servers 23, 208 Show Due Tasks check box slides 97, 246 service contracts 1 150 Slideshow Setting command setting Show Messages check box 133 alarm clocks 154 150 smartcard 246 passwords 49, 203, 204 Show Priorities check box smartphone settings (incompatible) 213 157 adding additional security Setup Devices button 182 Show Records option 204, for 205 Setup Devices dialog box 67, 205 additional information for 118, 122, 182 Show SIM Phonebook check 241 Shift/Find indicator 32 box 60, 61 battery life for 13 Shift/Find key 32, 167 Show Time Bars check box caution for electrostatic Short Messaging Service 150 discharge and 252 (SMS) 246 Show timestamps in chats charging 11, 12, 14 shortcuts 30, 37 check box 103 compatible headsets for Show Address Bar check box Shutter sound pick list 130 64 116 Side button 7, 140, 163, 198 compliancy statement for Show Calendar event check signal strength 76, 227 248 box 73, 151 Signal Strength icon 42 components of 1 Show Categories check box signatures 94 connecting to PCs 16, 21 157 silencing system sounds 48, customizing 151, 191 Show Category Column 193 defined 41 check box 150 silencing the ringer 48 disposing of 250 silent alarm 70, 71, 152, 193 entering passkeys for 67

INDEX 289 features described 7–8 unauthorized users and Sort by check box 157 freeing disk space on 172, 199 Sort by Date command 101 236 unsupported connections Sort by Name command 101 getting free disk space 18 for 121 Sort command 100 getting help with 211, 241 usage guidelines for 247, sorting locking 202, 203 250 messages 90, 100 naming 19, 220 viewing signal strength for tasks 157 navigating around on 25 76 Sound & Alerts Preferences not responding 215 SMS messaging services screen 151, 193 overview 1 246 sound clips 97, 98 phone number for 16 soft resets 178, 215 Sound Off position (ringer) precautions for 10, 13 software 48, 193 preset buttons on 61 See also applications; Sound On position (ringer) protecting 199–206 synchronization 193 required items for 3 software sound preferences 151 resetting 203, 215–217 accessing from web sounds 97, 152, 193 setting owner preferences browser 113 Sounds button 193 for 206 conflicts with 223 Space key 31 storing 7, 8 included with smartphone speaker 8 synchronization defaults 2 speakerphone 14, 50, 228, for 23 installing 24, 170 249 third-party applications and reinstalling 224 Speakerphone button 50 237 troubleshooting 215 special characters 32, 34, 96 transferring data to 17, 23 uninstalling 222 specifications 255 transferring files to 17, 18 updating 213 speed-dial buttons 45, 62–63 troubleshooting 211, 241 Software Installation CD 2, speed-dial indicator 45 turning on and off 11, 41, 20, 215 spreadsheets 79, 87, 161 248 songlists. See playlists Start With pick list 112 songs. See music static 228, 230

290 INDEX static electricity 252 submitting web forms 110 setting up connections for statistical functions 169 support (Palm) 241 16 statistical information 173 support (wireless service third-party applications and status icons (email) 89 provider) 241 215, 217, 220 status icons (phone) 75–77 Swap button 53 transferring music files stereo adapters 65, 136 symbols 32, 34, 57, 96 and 138 stereo headsets 65, 136 sync. See synchronization; troubleshooting 220–227 Sto button (calculator) 169 synchronizing wireless connections and stopping Sync automatically check box 121 multimedia playback 100 92 synchronization software music playback 141 sync button 22, 24, 139 20–21, 224 video recording 129 sync cable 21, 24 Synchronize the files setting voice memo playback 164 synchronization 224 storage solutions 165 ActiveSync and 94 synchronizing storage space. See disk Bluetooth devices and applications 23, 179 space 181, 182 Calendar events 145 storing caution for 18 dates and time 206 images 236 changing defaults for 179, information 17, 20, 23, information 18, 165, 185, 180, 181, 189 179 236 device names and 19 offline 224 messages 105 overview 165 over infrared connections music files 139 preparing for 17 183–184 notes 162 recommendations for 23 photos and videos 136 photos 125, 127 removing applications and time zones 206 smartphone 7, 8 173 with Outlook 16, 21, 23, videos 125, 128 selecting applications for 224, 225 streaming content 114, 246 179–181 system colors 196 style sheets 111, 116 setting default application system dates and time 153, stylus 8, 27, 30 for 198 206

INDEX 291 system errors 223, 228, 238 prioritizing 155, 157 resizing 110 system requirements setting alarms for 155, selecting 29, 100, 116 personal computers 17 157 truncated 227 system resets 213, 216, setting preferences for viewing against photos 228, 238 157 150 system sounds 48, 193–194 viewing due dates for 156, text fields 30 System Volume pick list 194 157 text message icon 105 Tasks application text messages T changing fonts for 194 See also messages tabs 43, 52, 73 opening 154 addressing 95 Take new picture option 97 synchronizing information checking status of 76, 77 Take new video option 97 in 23 containing links 99 taking pictures 127, 127– Tasks button 154 creating 95–98 128, 235 Tasks list 145, 155, 156, 157 deleting 101 Tap and Drag check box 116 Tasks Preferences screen dialing from 46 tapping 27, 28, 30, 196 157 receiving 104 Task Details dialog box 154, TDD devices 249 requirements for 3 155 technical support (Palm) 241 retrieving 77, 98 tasks technical support (wireless selecting alert tones for See also events; Tasks service provider) 241 104 application telephone calls. See phone; sending 47, 48, 95, 101 adding 154 phone calls setting priority of 98 assigning to attachments temperature conversions special characters and 96 88, 89 169 troubleshooting 231 checking off 155 text text messaging services 1, deleting 157 copying 114 231 displaying 145, 150, 156, entering 32, 162 third-party applications 157 finding 115, 167 5-way navigator and 27 marking as private 155 highlighting 28, 29, 115 adding security and 205

292 INDEX backing up information setting 206 trusted devices 121 and 18, 217 synchronizing 206 See also partnerships beaming and 178 viewing 152 Trusted Devices button 118, caller IDs and 59 time bars 150 122 caution for 198, 213 time formats 195 Trusted Devices list 119, compatibility with 17, 19 time preferences 206 121, 123, 175 deleting 18, 237 time slots (calendar) 150 trusted pairs. See getting help with 172 Time Zone pick list 146 partnerships hard resets and 216 time zones 147, 206, 225 TTY devices 249 installing 213, 236 Timed Events check box 151 TTY/TDD machine 75 manually deleting 173 timestamps 103 TTY/TDD options 249 reinstalling 213, 214, 217 tips 241 turning on or off searching in 167 Tips command 241 Bluetooth devices 68, 175 transferring to expansion Tips icon 241 Caps Lock 32 cards 19 to do items. See tasks keyboard backlight 32 troubleshooting 27, 237– toolbars 114, 133 Keyguard 41, 200 238 Totals command 56 microphone 130 uninstalling 172, 216 touchscreen. See screen phone 42 VPN clients and 209 Touchscreen Preferences screen 41, 208, 229 third-party software. See screen 196 smartphone 11, 41, 248 third-party applications transactions 110, 234 speakerphone 50 Thumbnail View 132, 133, transmission delays 231 touch-sensitive features 136 Trash folder 90 201 TIF files 131 travel alarm 154 Typing starts contacts search time Treo smartphone. See option 73 displaying video recording smartphone U 128 trigonometric functions 169 scheduling events and troubleshooting 211, 241 unauthorized users 199 146, 149 truncated text 227 Unfiled category 176

INDEX 293 uninstalling urgent messages 105 getting started with 81 Palm desktop software URLs opening 36, 83 222 See also web links overview 81 third-party applications beaming 177 responding to messages 172, 216 entering 110, 116 from 88 Unknown Caller pick list 70 in text messages 99 setting up accounts with unlocking USB hub 21, 222 83, 84 the keyboard 200 USB ports 21 sorting messages with 90 Treo smartphone 202, Use color for pick list 103 switching accounts from 203 user discussion groups 241 91 unread messages 77, 105, user folders 214, 220, 246 troubleshooting 230 145, 150 User Guide 241 Version button 174 unsafe areas 248 usernames 84, 85 version numbers 174 untimed event icon 148 VGA digital camera. See untimed events 147, 148, V camera 151 Verizon Wireless Vibrate pick list 70, 71, 152 Untimed Events check box preset buttons and 62 vibrating alarm 70, 71, 152, 151 VersaMail application 193 Up button (navigator) 28, 29, accessing email and 81 video albums 129, 131, 134 30 adding attachments from video file types 97, 113, 132 updating 86–87 video recording screen 128 application software 213 creating email messages Video Settings screen 130 information 17, 23, 165 from 85 videos system date and time 153 customizing 91–94 adding to albums 134 World Clock 153 displaying attachments adjusting volume for 130 upgrades 17–20, 62, 223 with 89 attaching to email 86, 130 troubleshooting 213–214 documentation for 236 attaching to multimedia uploading music files 138 Exchange ActiveSync messages 97 uppercase letters 32 accounts and 94 backing up 136

294 INDEX copying 133 available disk space 18 web pages 109, 110 deleting 129, 136 bookmarks 111 virtual private networks displaying information connection status 76, 110, (VPNs) 208 about 135 120, 231, 232 Visibility pick list 123, 175 downloading 113 contact information 45, 58 voice captions grouping 132 current date and time 152 adding 128, 135 jumping to specific due dates 156, 157 background music and sections of 130 email messages 87, 88 133 pausing 130, 132 error messages 239 playing 132 playing 114, 129, 132 event categories 150 Voice Memo application 159, recording 97, 128–129 events 73, 145, 150, 151 163–164 removing from albums favorite buttons 45 Voice Memo list 164 134, 135 items in pick lists 30 voice memos 98, 163, 164 saving 129, 130 multimedia messages 99 voicemail sending 130, 133 overdue tasks 145 checking 76 setting default size 130 personal calendar 145 listening to 49 setting preferences for photos 130, 131, 136 retrieving messages 49, 130 private entries 205 76 storing 125, 128 Quick Tour documentation sending calls to 48 viewing 130, 132, 136 241 setting alert tones for 71 View By pick list 198 signal strength 76 setting up 48 viewing slide shows 132 Voicemail Alert pick list 71 alerts 167 tasks 150, 156, 157 Voicemail icon 49, 76 alternate characters 34 unread messages 77, voicemail notifications 49, 76 application information 145, 150 voicemail page icon 105 173–174 video clips 130, 132, 136 volume application menus 29 video recording time 128 alarm tones 151 applications 197 voicemail messages 76 alert tones 71 attachments 89 web addresses 116 music 141

INDEX 295 phone 15, 71, 228 deleting cookies for 117 restrictions for 51 ringer 72 dialing phone numbers secure sites and 109, 110, ringtones 70 and 115 234 video clips 130 hiding toolbar in 114 selecting default voice memos 164 opening 36, 110 application for 199 Volume button 7, 15, 71 overview 107, 109 troubleshooting 232–234 volume conversions restrictions for 109 web browsing service 1 (calculator) 169 selecting default views for web forms 110 Volume pick list 70, 71 112 Web icon 110 volume preferences 193 selecting home page for web links VPN client software 209 116 assigning to favorite streaming and 114 buttons 63 W unsupported elements for creating email from 109 waking up screen 41 233 highlighting 28 wallpaper 72, 135 viewing connection status Palm online support 241 warnings 249 for 110 selecting 110 warranty 218 web browser application. web pages web addresses 110, 115, See Blazer web browser; accessing 109, 111, 233 116 web browser bookmarking 111–113 See also URLs; web links web browser buttons 110 caching 117, 237 web browser web browsing changing fonts for 194 accessing email providers See also web browser changing layouts for 110 and 81 dial-up networking and copying text from 114 auto-completion options 118, 120 disabling images for 111, for 116 from smartphone 109, 117 beaming from 177 118 displaying 109, 110 bookmarking and 111, memory consumption and finding text on 115 112 237 loading 116, 234 customizing 115–117 requirements for 3

296 INDEX opening from text installing applications from wireless connections 107, messages 99 170 121, 174, 175 opening History list for redirectors and 233 See also connections 115 submitting transactions wireless devices. See optimizing 234 and 110, 234 Bluetooth refreshing 111, 233 Week View 145 devices hands-free resizing text on 110 weight conversions 169 devices; smartphone saving 111 Wide Page Mode (browser) wireless features 14, 237 scrolling 110, 116 110 wireless modems 118 selecting most recent 112 Windows systems wireless networks 74 selecting phone numbers installing applications from wireless phones 251, 252 on 46 171 wireless service provider selecting text on 115, 116 installing to expansion onscreen message 76 sending email from 109 cards and 172 phone services and 54, 55 setting initial view for 115 removing applications and smartphone requirements setting preferences for 173 for 1 115–117 requirements for 17 technical support for 241 viewing offline 111 sending email and 81, 91 text messaging and 1 web-based email 81 synchronization defaults troubleshooting websites for 23 connections to 234 See also web browsing synchronizing with 179, troubleshooting Internet accessing 109, 110, 118 183, 221, 223 connections and 233 accessing Palm online transferring music from voicemail and 48 support 241 137, 139, 140 voicemail services and 48 browsing to secure 110 viewing multimedia on wizards 170 displaying recently visited 136 WMA formats 137 110 wireless accounts. See Word documents 79, 87, downloading files from accounts; wireless service 161 113, 131 provider word searches 167

INDEX 297 words, selecting 29 X Z World Clock 152–154 XLS files 161 ZIP files 170, 171 World Clock icon 153 zoom settings (camera) 127 world map 153 Y Wrap Search check box 115 Year View 145

298 INDEX