THE WORLD OF OILTANKING VOL. 22/1 APRIL 2010 connections EDITORIAL CONTENTS

Contents

WOMEN OF 10 Gender-neutral balance OILTANKING 16 We Can, We Care ... a woman among men

ASIA 07 Indonesian impetus 08 Oiltanking Nanjing takes off with a mind “That's to flying high 10 WOMEN typical” EUROPE 04 Oiltanking goes bio 06 3x3 Re-certifications

“That's typical”: an expression you hear You will find out more about our typical 14 IOT Mabagas Ltd. enters Indian market quite frequently. It can have positive business, (un)typical outcomes and, of Extraordinary growth accelerator connotations, but it also tends to be negative course, the power of women in this issue. 15 if it prejudges. Also in our business there are some facts which are — rightly said — typical, I do hope you enjoy reading this issue of 22 Triple certification for like the volatile oil prices or the ever- connections. Star Energy Oiltanking changing market conditions. However, there

is something else that is typical: historically, Value Innovation VIPs the oil business has always been a male- NORTH/SOUTH 13 dominated industry. AMERICA 30 New terminal in Lima | : Focus on O&M contracts You might have already realized that Oiltanking is not one of those conventional Gust Spaepen companies. In fact, it is typical for Oiltankers Managing Director Oiltanking GmbH People & 24 Interview | Merje Volt, Oiltanking 13 to think outside the box and not shy away NORTH AMERICA Places Cultural experience | From from pursuing untypical paths. That also 26 to goes for Oiltanking's human resources policy and workforce. For years, we have 32 The power of a woman | Capable women wholeheartedly encouraged female candidates to join us, and we are proud that I do's & Goo-Goo's a substantial number show considerable 36 interest in our business, develop their careers and hold leading positions. 38 Love & Marriage | Double Dutch? | Lip service | Marital bliss | A day to remember | Sweet Valentine's Day

Leisure 35 Sport | Sorry, women only! | The winner & Fun takes it all 40 Sport | Performer passion | Sounds good 42 Number 310 IMPRINT connections Vol. 22/1/2010 Published by Oiltanking GmbH, Corporate Center, Admiralitaetstrasse 55, 43 Reader's Corner 40 20459 Hamburg, , www.oiltanking.com, Telephone +49- 40- 370 99 485, Fax +49- 40- 370 99 499 SPORT E-Mail [email protected] Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt 44 Last but not least | “Spice Girl(s)” Design raz design Print V.I.G. Druck & Media GmbH, Hamburg Published Three times a year Copy Deadline: vol 22/2 15.06.2010

2 CONNECTIONS CONNECTIONS 3 EUROPE EUROPE

Oiltanking Amsterdam Rapeseed oil, canola oil, soya bean oil and other On February 19, 2010, Anton Klomp of Mercuria Bio vegetable oils will soon be found at the Oiltanking terminal Energy B.V. and Coen Huebner drove a 26-meter pile into in Amsterdam. In 2007, Oiltanking Amsterdam and the ground in front of representatives from Vesta, Enegise Mercuria Bio Energy B.V. signed a contract for the bv, the Port of Amsterdam and the companies construction of a Bio Diesel Production Plant with a as they all toasted the start of the construction with goes bio capacity of 200,000 tons per year. Seven new tanks at champagne.

A pile of work Coen Huebner (left) and Anton Klomp pointing at the 26-meter pile they have just driven into the ground. About another 230 piles are to follow, forming the basis for the foundation of the plant.

Reason to celebrate Stored Raising a glass Tony Allen, feedstock and rundown, with a Energise bv, Anton Klomp and Erik throughput of 200kt/a, will be Pluimers, Mercuria Bio Energy B.V., shipped/barged in and out of the and Benoit Lioud, Mercuria Energy Oiltanking terminal in Amsterdam. Trading (from left to right).

the Oiltanking terminal in the Port of Amsterdam are to The integration of this biodiesel production plant in the be built and will be used for the storage of feedstock and existing independent storage terminal carries many the rundown of the process plant. The small glycerin advantages for both parties and is a clear win-win- production stream will be designated as feedstock for situation. As a blender and marketer of diesel fuel, it is a further processing including, but not limited to, the natural step for this customer to secure the supply of conversion into syngas for bio-methanol production. quality biodiesel through their own production capabilities. A 42,000 cbm tank will be added to the Oiltanking For Oiltanking, this significant investment demonstrates Amsterdam terminal. On top of that, a barge jetty and its confidence in the role biofuel will play in the future of additional infrastructure on existing jetties for seagoing European transportation fuels. On February 19, 2010, Oiltanking Amsterdam and Mercuria Bio Energy tankers will also be included. As the process requires steam, two new boilers will be installed in Oiltanking's B.V. (new name VESTA Biofuels Amsterdam B.V.) celebrated the start of existing boiler house. And last but not least, the operation the construction of the Bio Diesel Production Plant. and maintenance (O&M) of the plant will also be part and parcel of the project. The commissioning of the plant and the related tanks is scheduled for the second quarter of 2011.

4 CONNECTIONS CONNECTIONS 5 EUROPE

Indonesian impetus On January 28, 2010, PT Oiltanking Merak inaugurated its first independent bulk storage terminal for in Merak, , with a party that appealed BEAMING WITH JOY Colleagues of Oiltanking to all the senses. with the re-certification certificates.

“Ready, steady...push!” The command was meant for storage terminal in Indonesia. The first ship to call at its jetty, four of the VIP guests — Gust Spaepen, Saryono Hadiwijoyo, the MT “Torm Mathilda”, had already been successfully 3×3 Kindarto Kohar and Tubagus Haryono — who had the unloaded on September 1, 2009. Located on the Straits of honorable task of pressing the red button symbolizing the Sundra in Merak-Cilegon, the terminal with a total capacity of Re-certifications start-up of the Oiltanking Merak terminal. They were 285,500 cbm (21 tanks) and two berths up to 110,000 DWT standing on an elevated stage that had been transformed offers superior shipping economics for break bulk and into a jetty with a loading arm, the button desk right in distribution throughout the whole of Indonesia. The country's front of them. But not only did the decoration of the recently deregulated oil and gas market offered Oiltanking the In 2009, the management systems of the two Belgian the departments did their utmost to ensure that the platform stimulate the senses of the more than 120 guests, possibility to gain another foothold in the Asian region and terminals in Antwerp and as well as the one of documents were up-to-date and in line with the but also the speeches given by Saryono Hadiwijoyo broaden its range of services. Depending on the customers' Terneuzen, The , were audited by Kiwa* for re- requirements for all three standards. As the results of the (Director Migas), Tubagus Haryono (Chairman of BPH commitment, the terminal may soon be expanded further. certification in compliance with ISO 9001, ISO 14001 and audits were excellent, the certification for ISO 9001, ISO Migas), Gust Spaepen (Managing OHSAS 18001. These three standards describe the need 14001 and OHSAS 18001 was extended for another three Director Oiltanking GmbH) and for a management system based on quality (ISO 9001), years for the three terminals. On November 24, 2009, Kiwa Peter van Wessel (President environmental aspects (ISO 14001) and occupational presented the new certificates to the terminal managers, Director PT Oiltanking Merak). health and safety (OHSAS 18001). In 2006, the three who celebrated the event together with their colleagues The latter — together with some standards were successfully combined into one integrated who were chiefly involved in the process. of the others — was also wearing management system, which resulted in the certification for a shirt made of Batik, the the Oiltanking terminals in Antwerp, Ghent and Terneuzen * Kiwa (a global quality assurance company) traditional and famous fabric of for a period of three years. Indonesia, which made the spectacle all the more eye- At the end of 2009, the management system, which had catching. been audited in June 2009, was due for re-certification. All WORTHY OF ATTENTION In his speech The party on January 28, 2010, was Gust Spaepen underlined his satisfaction the “official” inauguration of of having a first terminal in Indonesia. Oiltanking's first independent bulk

6 CONNECTIONS CONNECTIONS 7 ASIA ASIA

Oiltanking Nanjing takes off The Phase I opening ceremony & Phase II expansion warehouse license. Furthermore, the investment of 25 signing of Oiltanking (Nanjing) Co., Ltd is a landmark for million USD in infrastructure and tank capacity expansion with a mind to flying high Oiltanking Nanjing. The terminal is ready and fully and the construction of a railway loading station also equipped to serve the market now that it has secured the confirm Oiltanking Nanjing's intentions to grow further necessary permits and licenses such as the port operation and stronger in the Nanjing Chemical Industry Park. permit, foreign flag shipment permit and the bonded

Rutger van Thiel (left) and Xie Chongxiu, deputy director of NCIP committee. Auspicious acting The dance of the lion is not choreographed to music; instead, the musicians follow the lion's movements. Each of the lion's moods and moves has its own special rhythm.

On January 26, 2010, Oiltanking (Nanjing) Co., Ltd celebrated its grand opening and held the Phase II expansion signing ceremony at the Sofitel Zhongshan Golf Resort Nanjing, , — a milestone for Oiltanking.

Loud drumming coupled with the impressive clanging Manager Oiltanking GmbH) and Dr. Peter Kreutzberger of a gong and clashing cymbals accompanied the wild (Vice Consul-General, German Consulate General in movements of a lion as it prowled back and forth in front Shanghai) addressed the audience respectively. The of the eager spectators at the Sofitel Zhongsham Golf Deputy Mayor of Nanjing, Zhao Xiaojiang, also expressed Resort in Nanjing, China. But rest assured — no harm his congratulations, emphasizing the importance of and came to our Oiltanking colleagues and over 150 customer affinity between the local government and enterprises. representatives, government officials and guests who The opening ceremony was preceded by the illumination attended the event. of a special O i l t a n k i n g logo by ten distinguished guests, each of whom pressed a letter button in The lion dance has been part of the Chinese culture for sequence. thousands of years and is performed on auspicious occasions such as weddings, store openings and various In October 2007, Oiltanking entered the Nanjing Chemical celebrations. The lion, a symbol of power, wisdom and Industry Park to establish Oiltanking (Nanjing) Co., Ltd good fortune, chases away the evil spirits and brings jointly with the Nanjing Chemical Industry Park and happiness, longevity and good luck. What better way to Nanjing Port Group. The terminal offers chemical and oil start Oiltanking's ceremony before Rutger van Thiel, the bulk liquid jetty handling and storage services to Chairman of Oiltanking Nanjing and President of Oiltanking enterprises in the Nanjing Chemical Industry Park as well Asia Pacific, who delivered the welcoming speech to all as to domestic and foreign traders and manufacturers in the distinguished guests?! Koen Verniers (General and around Nanjing. Manager of Oiltanking Nanjing), Gust Spaepen (General

8 CONNECTIONS CONNECTIONS 9 Women OF Oiltanking Women OF Oiltanking

connections: How many male and female colleagues are currently Gender does not play a role in recruitments working for Oiltanking worldwide? Detlef Arlt: As of December 31, at Oiltanking; Suitability does. 2009, about 310 women and 3,530 men are working for Oiltanking. However, the number of women — that is subjected to enormous physical to be gender-neutral in many both within Oiltanking and the group strain, effectively making jobs in this countries. Given that some job as a whole — has steadily increased field unattractive for women. advertisements speak more to men in recent years. For us, the applicant's suitability for than to women and conversely can a position is the most important be put down to varying factors, such Has the recruitment situation aspect to consider. At Marquard & as the candidate's profile, her/his regarding women/men changed Bahls, male and female applicants interests and the industrial sector in the last ten to twenty years? compete against each other in terms they are applying in. Therefore, a The number of women on the labor of their education, capabilities and gender-specific balance cannot be market has definitely gone up, as has experience; their gender is not an achieved by a specific style of a job the number of highly-qualified female issue here. advertisement. Instead, you might personnel. That said, the traditional attain it with the help of a quota stereotype up to this present time What has obviously changed? And regulation (*) — a measure which is characterizes society: It is still chiefly what does this mean for the not without its controversy. For us, it women who take a career break to Human Resources Department is of great import that the applicant's raise their children or decide to work and newly recruited colleagues? profile and qualifications are suitable part-time to reconcile their family Generally speaking, the classical for the position in question. Without and career more effectively. image of a “male” or a “female” job any doubt, the number of excellently The Marquard & Bahls Group has is transforming, albeit bit by bit. qualified women on the job market is expanded considerably over the last More and more women are choosing constantly on the increase. few years — also in terms of female disciplines or professions which Nonetheless, our employer branding and male members of staff. However, traditionally have been dominated by activities address both genders We Can, We Care the ratio of male to female is until men, and vice versa. It is pivotal for equally: Our company should be now rather high. There are various the Human Resources Department to perceived as an attractive employer reasons for this: Firstly, more men guarantee equal job opportunities by both women and men alike. Gender-neutral balance than women still decide to study and foster them. We offer men and disciplines that are very interesting women equal apprenticeship and Is there a trend toward hiring for our industry; Secondly, the oil development prospects and try to more female candidates or having WANTED Open-minded and The typical classification into “female professions” or business is still very much a male- make having both a career and family more women in leading positions, spirited job applicants no dominated world, which means more more managable for everyone. for example? matter what gender – just “male professions” is only changing gradually. Every men apply for jobs at Oiltanking than Nevertheless, reducing gender- There is a clear tendency toward like the Human Resources human being has different strengths and abilities. In Department of Marquard women. Nor should we disregard the typical barriers is not only up to the recruiting more women. On the one & Bahls AG itself (from order to respect and tap those personal virtues in an fact that Oiltanking also has a high Human Resources Department. All hand, the number of qualified women left): Karsten Walter, Maria appropriate manner, it is essential that we break free percentage of industrial personnel colleagues and superiors — and on the job market is continually Elena Finkhäuser, Detlef indeed society as a whole — are part rising; on the other hand, Arlt, Susanne Thennig, Dina from those deep seated stereotypes and overcome old of the process. demographic changes play a crucial Weniger, Judith Jähnke, Wolfram Lüttich, Nina clichés — especially those relating to career choices. role: It is becoming progressively Harmstorf, Annika Meusel, Detlef Arlt, Head of the Human Resources Department of The number of female Some job advertisements appeal Regina Cohrs, Gunda more to men, others more to Walther, Ellen Redeligx and Marquard & Bahls AG, explains the company's human employees at Oiltanking women. Has there been a shift Marion Hinney. resources policy, which of course also applies to its toward a more gender-neutral has steadily increased (*) Quota regulation: According to this policy, a balance? certain number of a specific group of people, subsidiary, Oiltanking. especially women, should be represented in in recent years. In order to avoid discrimination and certain functions and positions. boost the percentage of female (**) One-year parental pay for parents who stay at candidates, job advertisements have home to take care of their children

10 CONNECTIONS CONNECTIONS 11 Women OF Oiltanking N orth A merica

At Oiltanking we consider it important to promote, train and retain colleagues — regardless of their gender.

challenging to find highly-qualified members of staff. That is why it is vital to promote, train and retain employees — irrespective of whether they are men or women. Breaking down gender- For leading positions at Marquard & Bahls, the employees' specific barriers: colleagues qualifications, achievements and potential are all taken into account, regardless of gender. When recruiting junior and superiors at Oiltanking employees, we specifically try to maintain a balance between male and female candidates. have a responsibility, too.

Is there a difference between the male and female management styles? To what extent? And what does this mean for colleagues? There is no single answer to this question. While some Topic: Maternity leave — Is it different today would like to claim that men and women have the same compared to the past? abilities, motivation and attitudes and therefore “lead” At Marquard & Bahls, we support the re-entry of our the same way, others are convinced that specific colleagues after they have been in maternity leave. We competences are “typically feminine” or “typically examine all the possibilities and might, for example, offer Value Innovation VIPs masculine”. According to this theory, communication skills the option of combining working from home and coming and empathy tend to be credited more to women than in to the office. Well done! The Oiltanking crew in took it upon themselves to repair the tank roof of the men; and men are seen as more success-oriented, 49,836 cbm Tank 300-1. aggressive and competitive. And others again believe that Are there any male colleagues who have chosen to “femininity” and “masculinity” manifests itself in divergent stay at home and take care of the children instead forms, making it impossible to define certain traits as of their partner? clearly masculine or feminine. The critical thing is to avoid This varies considerably in relation to the cultural the trap of stereotyping and forming prejudices. You backgrounds and country-specific conditions. In Germany, If you want to see the Oiltanking Value should not forget that neither men nor women build for instance, the number of men who take paternity leave Innovation initiative at work, look no further homogenous groups. Moreover, as far as management is still quite low. But since the so-called “Elterngeld” (**) than the Oiltanking Houston Terminal, Texas/ styles are concerned, other elements like background, (parents money) was introduced nation-wide, paternity culture or age, not to mention the individual's situation, leave has shoot up appreciably: Before 2007, only 3.7 USA: a clear demonstration of the company's matter much more than gender-specific distinctions. One percent of fathers opted for it; today, however, paternity “We Can, We Care” philosophy. thing is certain, however: there is no such thing as a leave amounts to around 18 percent. Whether the mother distinctly feminine or masculine management style. or the father takes parental leave is a very personal decision. We support our colleagues — both men and In early 2010, Tank 300-1 was scheduled to be out of project on behalf of the company. Once a site-specific Do people see women in leading positions differently women — and we do our best to make it easier for them service for a routine American Petroleum Inspection (API) safety plan had been developed, the project could finally or do they scrutinize them more severely? to return to work. Up to now, no male colleague has taken and roof repairs. It was subsequently determined that the get underway. The end results speak for the hard work, Broadly speaking, no: In our company men and women in paternity leave. However, things can still change … internal roof needed to be replaced. External estimates commitment and level of expertise of this dedicated team: leading positions enjoy the same standing. Non- came in at US $200,000 and it was estimated that the completed in only thirteen days, their efforts resulted in discrimination, no matter on which level, is crucial for us. project proposed would take approximately six weeks to cost savings of US $69,000 for the renovations. And by complete. getting the tank up and running four weeks early, they saved an additional US $120,000 in revenue. The project The Houston Terminal operations and maintenance staff clearly demonstrates what can happen when great Non-discrimination, no matter at which level, has a proven track record of performing jobs that would employees have innovative ideas that are brought to is a matter of course at Oiltanking. normally be outsourced to contractors. Given the potential fruition. financial loss and business interruption involved in the Tank 300-1 reparations, the team was asked to take on the

12 CONNECTIONS CONNECTIONS 13 India India

IOT Mabagas Ltd. Extraordinary growth enters Indian market accelerator In November, 2009, the IOT Infrastructure & Energy Services Ltd. (IOT)/Oiltanking joint venture won the Paradip Terminal Project from (IOC) in a global bidding process against some stiff competition, thereby reaching a landmark and vastly accelerating growth.

The prestigious contract for the IOT/Oiltanking joint boundary management in a geo-politically sensitive area. venture (JV) involves the , procurement and IOT's previous experience of having built a tank farm at construction (EPC), and operation and maintenance (O&M) Paradip and IVRCL's expertise in noted boundary of crude oil, finished-product storage and associated management and working at Paradip for the past two years facilities at the upcoming 15 MMTPA grass roots refinery of will come in handy. the Indian Oil Corporation (IOC) at Paradip on the east coast of India in a Build-Own-Operate Transfer (BOOT) The Paradip Terminal Project will boost the expansion of model. Amongst other things, the facilities comprise eleven IOT since it will provide by far the highest value contracts crude oil tanks (660,000 cbm) and 35 product tanks for EPC and O&M for the company in addition to returns on (750,000 cbm). While the financial conclusion of the project capital investments. Paradip will also strengthen IOT's bid has already been completed successfully, the facilities are for larger projects in India and abroad in the future. to be commissioned in 24 months to coincide with copyright StormFisher Biogas the refinery scheduled to commence operations by N March 31, 2012. The BOOT period is for 15 years, KAZAKHSTAN

after which it is to be handed over to IOC. Tehran In December 2009, IOT and Mabagas International GmbH formed a 50/50 joint IRAQ Duschanbe venture called IOT Mabagas Ltd. with a mind to entering the Indian biogas market. The project will be executed by IOT Utkal Energy IRAN Kabul Services, a special purpose company formed by the KU- AFGHANISTAN CHINA WAIT The aim of the partnership is to exploit the largely To support its ambitions, IOT Mabagas Ltd. is in the process IOT/Oiltanking consortium and headed by Dr Ravi Islama- untapped industrial and agricultural waste streams in India of establishing long-term alliances with feedstock suppliers, Kumar. He has an excellent track record as the CEO bad and become the Indian market leader in the construction, cooperatives, associations, project developers and carbon of Indian Oil Skytanking, which owns and operates PAKISTAN ARAB. EMIRATES BHUTAN operation and ownership of commercial-scale biogas plants financing agencies. Since biogas projects in India have the the Aviation Fuel Terminal at the new Bangalore Delhi NEPAL SAUDI- Muscat — a market that is currently unstructured and thus has potential to generate significant numbers of internationally International Airport and which recently won the ARABIA little organized competition. According to the Indian tradable carbon certificates, IOT Mabagas Ltd. will draw on contracts for O&M and into-plane services at Delhi INDIA Dhaka Renewable Energy Development Agency (IREDA), the the carbon market expertise of Mabanaft B.V, a Mabagas International Airport. IOT has called in IVRCL potential for power generation from biogas in India is sister company, to maximize the commercial value for the Infrastructure and Projects Ltd. as a corporate BANGLA- around 12,000 MW(e), which is equivalent to the national JV entity. partner; IVRCL will take on the EPC contract for the DESH power generating capacity of Vietnam or . civil works, while IOT will assume the lion's share Goa MYANMAR Arabian Sea of the EPC work and the responsibility for the Mabagas International GmbH will support the joint venture operation and maintenance of the terminal. Chennai (JV) in terms of the concept development, technical planning About biogas Paradip in operations, technology implementation, quality and safety Biogas primarily consists of methane and carbon dioxide At the peak of the EPC activities, there will be Indian Ocean control procedures, and knowledge transfer — especially in which can be produced in biogas digesters. Biogas is around 5,000 people working at the site. Apart SRI LANKA Colombo biological process control — through specific training. IOT will produced through the anaerobic (oxygen-free) digestion from the size, the other key challenges will include assist the new company in managing the interface with of biogenic matter, such as sewage, food-waste, logistics management and coordination with the Oiltanking Terminal Cities Scale 1 : 36,000,000 government and regulatory authorities, fund raising, industrial organic waste, animal dung/droppings or various agencies like the Project Management engineering, construction, operations, feedstock and input energy crops (e.g. napier grass). Consultant, IOC Projects and the IOC refinery PATH OF GROWTH The Paradip Terminal Project in India will management, as well as the management of secondary products. operations, vendors and sub contractors, and boost IOT's presence and importance more than ever before.

14 CONNECTIONS CONNECTIONS 15 Women OF Oiltanking Women OF Oiltanking

We Can, We Care Linda Sterner Shift leader in the ethanol business sector, Oiltanking Texas City, Texas/USA

through shipment). And she also assertive woman is viewed as being … a discovered that the terminal side of offensive. And, of course, it has the business was even more male- happened (with some men) that her dominated than the manufacturing opinions are not valued just because side. she's a woman. However, in today's world she doesn't see much of a Personal experience “When Today, Linda is the shift leader for the difference in the reaction to her gender I started back in 1976, a female shift leader was unheard of.” ethanol business sector. Loading all and often the customer representatives woman modes of transportation with ethanol she works with are … women, too!” and its derivates, working with OK, Linda Sterner lives in Texas logistics, accounting and directly with “So in general there's definitely a — a state that is practically clients, as well as supervising four wider acceptance of women working synonymous with the oil business. operators are all part of her daily work in ‘traditionally male’ jobs” notes That doesn't necessarily mean that a routine. She is absolutely convinced Linda. This also applies to her own woman has to start working in the of the principle of “leading by daughter who is a shift worker at among industry. However, Linda was only 21 example”: “I run Oiltanking's business Oiltanking. “As my daughter has years old when she signed for Union children of her own, I help with my There are certain professions, such as a Carbide in 1976. Admittedly, in the grandchildren as nurse, a hairdresser or a child care beginning she found being exposed to “Since I am in a male- much as possible. worker, that are still pigeonholed as a very male-dominated environment a dominated profession, I very much bit “scary and intimidating”. She still understand her careers for women. Occupations such as I try to “speak their recalls with dismay an unpleasant juggling act men language.” a mechanic, an electro engineer or a lorry experience many years ago: Her male between the driver, however, bear a typically male colleagues told her (and not because children and her of religious reasons!) that she could as if it were my own — I work hard so job having gone image. The oil business also falls into this not join them for lunch but had to wait that others will have faith in me. With through it myself category. We would like to introduce you until they were finished. She ended up so many years of experience, she when I was to Nicole Laute, Anja Paikert, Linda all by herself at a different table. “learned her lesson”. “I think that raising her and women often place added pressure on relying on family Sterner, Celine Tan and Priyanka Upreti When the Dow Chemical Company themselves by trying to ‘do it all’. But to help me. But not — five of our female colleagues who sold their Texas City marine terminal as I was confident that I had the working? No, it just clearly demonstrate that they can hold to Oiltanking in 2004, Linda decided respect of my male colleagues, I came wasn't and isn't ‘me’. to accept the offer from Oiltanking to the conclusion that you really don't I've really enjoyed my their own in this “male” dominated and start at the company. So, after 28 have to work twice as hard — you just career and the business. And as if that was not enough, years working for Union Carbide (and have to work. Of course, physically we experience of working they have even taken on roles that are Dow as it later became), many of do the jobs the same, but I believe around men.” which she spent in process units for men and women definitely usually performed by men. Talk about the manufacturing of chemicals, she communicate differently”, adds Linda girl power! switched to “the other side”. Now she explaining why she tries to “speak was able to connect the dots from the their language”. “I really do think it's beginning to the end (production true that men can be assertive, but an

16 CONNECTIONS CONNECTIONS 17 Women OF Oiltanking Women OF Oiltanking

Celine Tan Anja Paikert Vice-President Finance, Oiltanking Asia Pacific Technical Manager, Oiltanking terminal Hamburg

Ladies first “One of the Even during her school years, least. She then applied to a job nice things about being a technical manager of the Oiltanking advertising and joined Oiltanking in woman is you always get terminal in Hamburg, Germany, Anja 2002. As a technical manager, she and to go first in the buffet Paikert's mind was made up: Male- her team of eight colleagues are line”, comments Celine with a smile. dominated jobs are simply better! This responsible for the technical preparation firm conviction stemmed from an of the terminal. Drawing up cost experience she had during a vacation estimates for new , the “Independent, sound, job at an electro-technical company. technical and engineering planning, and individual — the Oiltanking philosophy especially applies Pacific region. Providing strategic There, many women worked side by the realization of reconstructions and to me”, says Anja Paikert. support to the management and leading that in order to show that they are side on the assembly line where only new buildings are just some of her array When Celine Tan switched over from the fund-raising campaigns for various serious about their work women have to one man supervised both them and the of duties. the financial industry to the oil industry entities are just some of her various work twice as hard as men. machines. accept these rules and use their by joining Oiltanking Singapore in 1990, tasks. When it comes to negotiating, “In my kind of job, you can't chances or look for another field. she was no stranger to working in a she doesn't sense that her counterparts Celine experienced being “just” a Right after finishing her degree in This also goes for men working in male-dominated business. But not to react differently because of her gender. housewife from 1999 until 2002 when chemical engineering, Anja once afford to be too sensitive or typically female professions. She such an extent that she was the only “It is equal”, she ponders, “but men do she stayed at home to be with her again experienced what it is like resentful. Blonde jokes and coarse is convinced that when it comes to female manager at financial manager do their jobs differently: they are more young family. “It was a 24/7 job! I to work — or rather not work — in remarks are quite normal.” applying for leading positions, meetings, as was the case in the early dominating, whereas women are more didn't know when the week ended and a “man's world” : Her application women are more reluctant than nineties! “I have seen the glass ceiling consultative.” Her belief in “leading by the weekend began. I found it much for a job in Japan was rejected on the male candidates and not as prepared to for women being broken over harder than working in the grounds that the position in question Anja's sound self-confidence, expertise take risks. “If a boss throws women in the years. Nowadays, you find “I think there is always a certain office.” Now, she combines could not be filled by a woman for and persuasiveness have earned her at the deep end, they can hold their more female corporate leaders her family and career through cultural reasons. “My friend from the respect of her colleagues. “I find it heads above water just as well. But and more women being amount of gender stereotyping precise time management and university got the job and I visited him something of an exaggeration to say women are less likely to jump represented at board level. when it comes to women, so the ability to multitask. “But I in Japan later on. The decision to reject that women have to work ‘twice as hard' voluntarily.” This change is a source of women generally have to work think these abilities apply to me was fair enough. After all, when in as men to achieve the same. But women According to Anja, male-dominated jobs inspiration and motivation for all women with a family, Rome, do as the Romans do!” comments should really avoid making mistakes” do not consider social aspects. Therefore, me”, comments Celine on the harder to prove themselves.” whether they have a job or Anja. She would not have become what explains Anja. “Hence my tendency the compatibility of career and family is situation in Asia. not. Family support like she is today had she taken this towards meticulousness and simply not an issue (yet!). For her, one example”, “walking the talk” and husbands doing their bit (whether big experience as a setback. Instead, she perfectionism.” And according to Anja thing is sure: “A woman doing a man's The Oiltanking group is constantly “delivering what you promised” has or small), grandparents coming to the started working for an engineering office the fact is that your (male) teammates job has to face her male competitors. growing. As a consequence, Celine's earned her the respect and appreciation rescue and the fact that we here in in Cologne and later on for a pipeline lay down the rules. Women should either Having children would have cut across responsibilities have also increased and not only within the company but also Singapore are fortunate enough to and plant manufacturing company for my professional path. Therefore, I broadened over the years, allowing her from her international business partners. have domestic helpers from the terminals and refineries in Munich — a decided against having children at a to develop personally and professionally. According to her, the oil industry is one Philippines and Indonesia are all pillars male-dominated business to say the very early stage. That is why I can focus She joined Oiltanking as finance and of the industries with the highest entry that contributed to me (and other fully on my work during the week and administration manager. Today, as Vice- barriers. It provides you with a global Singaporean women) being able to enjoy the freedom to travel with my life President Finance Oiltanking Asia Pacific, perspective and is the engine of all achieve my career dream. partner or go for a ride on my motorbike she oversees the entire range of financial economic activities. “Consequently, my on the weekends. and administrative activities in the Asia job is quite multifaceted and demanding”. Celine also adds that she is convinced

18 CONNECTIONS CONNECTIONS 19 Women OF Oiltanking Women OF Oiltanking

Nicole Laute Priyanka Upreti Corporate Lawyer, Oiltanking GmbH, Hamburg Trainee Engineer in HSSE, IOT, Navghar Terminal

“Give respect and earn “How you're perceived on the job depends more respect” The motto Priyanka lives and works by. on your personality than your gender.”

If you visit IOT's Navghar Terminal and Technology in Safety. Since July Handy hint “Don't be put off and there happens to be a safety fire 2009, she has been a trainee engineer and don't be squeamish”, says legal sector — internationally as well. themselves so seriously, make less of drill taking place, you will see this in the HSSE department and entrusted Nicole Laute, offering advice to “That's why I often deal with women a fuss about their work and petite young lady handling the foam with various duties such as maintaining some of them to adjust to her being a women who are interested in and men have already got used to us consequently are less effective in and water monitors and working and reinforcing a safe operational woman. But the trend that more ‘male-dominated’ jobs. female lawyers” explains Nicole. “I've marketing themselves.” shoulder to shoulder with the shift work culture by offering proper women are becoming empowered is never encountered any problems or engineers. Working training to the company's personnel apparent and Priyanka talks about the When Nicole Laute saw the job sensed any surprise on the side of Nicole demonstrates how she at the and contractors, including the security situation in India: “Women are advertisement for Oiltanking ten years foreign partners, either. Admittedly, reconciles her career with the staff, and the safety inspection of entering newer professions like the ago, she thought that the work some men behave strangely due to upbringing and well-being of her son: equipment and facilities. She aviation and off-and-onshore oil sounded interesting. “I their cultural background — from a three and a half months after giving adds that carrying the industries. In fact, some of my friends did not have any Western European woman's point of birth to her son, she returned to work responsibility of a safety are working on oil rigs as we speak!” second thoughts about view that is — like when I was in — albeit with reduced hours and officer is very demanding as the oil sector” recollects Tokyo on business and my counterpart only working from home. After six you need to be alert to For now, Priyanka is still single but the lawyer. She is one found it difficult to look at or address months, she increased her hours everything in the working maybe one day …! However, she finds of the three female me directly.” to 25 hours being in the office environment: “The oil it hard to imagine just being a lawyers working (headed three full days. “Thanks to the industry is different from housewife after having earned herself by a male) in the legal Nicole earns respect from her technical possibilities my laptop other industries since serious an engineering degree. “I grew up in a department of Oiltanking counterparts by approaching them and mobile phone offer, this is accidents might not give an family where we were taught to be GmbH. Her responsibilities matter-of-factly and being well no longer an issue in my sector. employee a second chance to self-dependent. Having seen my include advising the profit prepared. However, sometimes she My son is at kindergarten and I rectify the problem and learn from mother successfully combine a career centers worldwide on all cannot help feeling that women are have a nanny who picks him up his/her mistakes.” And she continues in teaching along with managing the industry-specific topics, e.g. scrutinized more critically as to and takes care of him until I get that, as a working woman in the oil home front, I would prefer to be the checking and drafting of whether they are up to their job than home from work. “I'm also very lucky terminal industry, you often need to perform independent — a working wife instead contracts, participating in contract would be the case for male colleagues. to have a flexible and understanding now seems “as according to very male-oriented of just a housewife.” negotiations and administration According to her, this sometimes boss. If something unforeseen happens normal as blueberry pie” to Priyanka criteria. “The organization's work of the global insurance program. seems to depend on the age of the I will discuss this with Flannan and Upreti. But she admits, “at the start it culture is also crucial for women in people she deals with: it is more together we will find a flexible and was quite challenging, being the first male-dominated jobs. If your “If you show strong Of course, today Nicole Laute natural for younger men to work practicable solution.” female employee working in field colleagues are positive and helpful, determination, you knows the oil business very well alongside well-educated women than operations at IOT Navghar. However, like at IOT, then you can perform just and perceives it as “a bit different” to for the older generation. In order to with time, I have got to know the as well as your male colleagues with a should be able to other industries: “On the one hand, achieve the same as men, it is team members and they are more similar amount of effort.” undertake all types of due to the high percentage of men; frequently not enough ‘to work twice than supportive.” jobs in any industry.” on the other hand due to the as hard’. “Women behave differently Her focus, application and commitment internationality of both the projects to men and are also regarded Priyanka, was selected by IOT straight are also obvious for clients, although and colleagues.” Nevertheless, women differently by men”, she many a time out of university, after having — to be honest — it took time for are relatively well represented in the observes. “Women don't take completed two Masters in Chemistry

20 CONNECTIONS CONNECTIONS 21 Middle East Middle East

ALL-STAR CAST Team power stars at the state-of-the- art terminal of Star Energy Oiltanking in Jebel Ali.

provided, they are also expecting the same level of auto-archiving of the changed or obsolete documents. reliability and efficiency in terms of health, safety, security Today, the terminal in Jebel Ali is the fourth within the and environment (HSSE). Only then can a high level of Oiltanking network to have triple certification: ISO 9001- confidence from clients be achieved. With the growth and 2008 Quality Management System, ISO 14001 changes experienced, everyone at Star Energy Oiltanking Environmental Management System and OHSAS quickly believed in the importance of a management 18001:2007 Health and Safety Management System. All system for health and safety but also realized the three systems are being managed and administered necessity of administering three management systems electronically with the aforementioned electronic more efficiently by integrating them. integrated management system.

OHSAS 18001-2007 (Occupation Health and Safety Today the terminal in Jebel Ali is the fourth within Assessment Series) is an international occupational health the Oiltanking network to have triple certification. Triple certification for and safety management system adapted and certified by organizations of all kinds which are increasingly concerned Though 20 years in operation, the terminal based in the Star Energy Oiltanking with achieving and demonstrating sound occupational world's largest artificial harbor in Jebel Ali is considered health and safety (OH&S) performance by controlling to be state-of-the-art. It now has a total storage capacity their OH&S risks in a way that is consistent with their in excess of 851,000 cbm (5.35 million barrels) and caters In November 2009, Star Energy Oiltanking's terminal in Jebel Ali, United Arab OH&S policy and objectives. As part of Star Energy for a whole range of clean petroleum products. The Emirates, received the triple certification for its quality, environmental, and health Oiltanking's OHSAS certification process, in 2009 an terminal was developed in 5 phases over a period of 20 and safety management system. All three systems are being integrated and occupational health safety assessment of all terminal years. With the currently ongoing phase VI expansion, functions was conducted to evaluate the risks arising from Star Energy Oiltanking will add an additional 60,000 cbm administered electronically. a hazard taking into account the adequacy of any existing of fuel oil storage capacity in the course of 2010 to start controls and deciding whether or not the risk was bunkering operations in the Jebel Ali Port in 2011. The At the beginning of 2009, colleagues from Star Energy developing the range and quality of services available acceptable. The process thus helped to determine the total capacity after this development will reach 911,000 Oiltanking learned that the company was looking to obtain whilst anticipating and fulfilling the clients' changing activities that are associated with the identified hazards cbm in 34 tanks ranging from 3,000 cbm to 80,000 cbm. another certificate, namely OHSAS 18001:2007 — a needs and continuously improving internal processes and and where the implementation of controls is necessary to health & safety management system. And, having already procedures. manage the risks. It is Oiltanking's policy to conduct business in a safe been certified with ISO 9001:2008 (quality) and ISO manner and manage risks associated with its business 14001:2004 (environment) it left some people wondering: “The business is undergoing changes due to the Along with the efforts in 2009 and as part of the company's responsibly. The company has built up a strong and another management system? growth of the terminal but also to its clients' continuous improvement program in line with ISO 14001 distinct corporate culture, encouraging its highly trained Over the last two decades, Star Energy Oiltanking in Jebel changing needs.” to have a paperless system, Star Energy Oiltanking also personnel to take conscious decisions in their day-to-day Ali has firmly established itself at the forefront of terminal developed an electronic Integrated Management System work, and it believes that it has taken a big step toward operations on the Arabian Peninsula. Its expansion into It is imperative to adapt and cope with changes. The (eIMS) in-house. This enabled colleagues to manage the strengthening it even further. The triple certification plays one of the region's leading independent providers of clients are not only expecting reliability and efficiency three management systems more efficiently with an in- an important part in this. petroleum storage is based on a commitment toward from Star Energy Oiltanking in the quality of services built system for the reading, control, approval cycle and

22 CONNECTIONS CONNECTIONS 23 INTERVIEW INTERVIEW

Introducing … … Merje Volt, Terminal and Marketing Manager

What did you want to be when for Oiltanking Tallinn, Estonia — another colleague you were growing up? My dream whose face can be seen in Oiltanking's international was to be a waitress. This was the advertising campaign “We Can, We Care.” most adorable job in the world for me — to make people happy by smiling and bringing them hot chocolate and ice-cream. How did about my job is that I work in an Arrogant people, onions, very cold you find out about Oiltanking? international setting. How would weather (below minus 20 degrees C). In my case, Oiltanking found me. I you describe yourself in one What makes you laugh and what started working at the terminal short sentence? A happy person makes you angry? People with a (owned by the Finnish company who dares to be different. What good sense of humor make me laugh. Sonmarin) in 1994. Oiltanking took inspires you? Having dedicated I do not get angry easily, but I just over the terminal in 1999. What and interesting people around me cannot stand inconsiderate and attracted you? When I decided to and experiencing a fresh challenge simple-minded people. What could change my job, our terminal was not every day! How do you recharge you not live without? Family, yet ready and when I first visited your battery? I like to take long friends and fun. What would you the company it was just a construction walks in the neighboring forest and do if you had three months' site; the tanks and the office complex enjoy the “sounds of the forest” — vacation? The first thing I would had not been built at that stage. I the birds, the wind … I also find do is rent a house by the sea and was inspired by the possibility to jogging in the summer and cross- turn off my cell phone for a week. start from scratch and drawn by the country skiing in the winter relaxing. After a week of peace and quiet, I opening to play a part in building up Meeting friends and enjoying some would begin exploring the world with the company's logistical system. good food and wine with them is a my backpack and camera. South What is your profession? I great way to unwind, too. What do Africa and South America: those are started out as a logistics coordinator, you do in your spare time? I like the places that most enchant me. I and later went on to become logistics to go out and spend lots of time with believe that countries with very and terminal manager. Since January my eight-year-old daughter: movies, different lifestyles and nature are 1, 2010, I have been the terminal theater, ice skating, cycling — you well worth seeing and experiencing. and marketing manager. What do name it. I also play volleyball in my you like about your job? I have local county team. In the summer, been working at the terminal for 15 beach volley is one of my favorite years now and I am convinced that I pastimes and in the winter I love have got one of the most interesting skiing — cross-country and downhill. jobs in the world. I am currently They both get my adrenalin level wearing “two hats”, but I have one soaring. Three things you like? main task: making sure the terminal Good humor, delicious Italian food, a runs like a Swiss watch. On the one breathtaking view from the top of hand, I have to find customers and the Alps on a sunny winter's day. get the terminal busy; on the other Three things you dislike? hand, I have to make sure that our whole team does its best — both in serving our customers as well as ensuring safety. What I also like

24 CONNECTIONS CONNECTIONS 25 CULTURAL EXPERIENCE CULTURAL EXPERIENCE

MISCELLANEOUS CITY MIXTURE The busy financial district with concrete and steel combined with lush greenery and a relaxed atmosphere. From Hamburg toSingapore

Remember Kristiina Unnuk — our colleague who moved from Tallinn, Estonia, to Hamburg, Germany, in October 2007? Well, half a year ago, she packed her suitcases again — this time trading in her warm winter clothing for summer wear — as she prepared for the next rung on her Oiltanking career ladder.

There's hardly a dull moment at Oiltanking. It was in Today, Singapore is the model of an efficient country for the spirit of our company's perpetual motion that, having the rest of the world. It is a state where the income per spent over a year in Hamburg, I found myself on my way capita is the fifth largest in the world; where social benefits to one of the few remaining city states: Singapore. Having for its citizens rival anything in the West; where taxes are never been to this small, distant Asian land, I didn't know low and sidewalks are clean. Such a miraculous development what to expect. Fuelled by other travelers' opinions and is fully attributed to the “architect” of modern Singapore hearsay, my vision of Singapore was one of a futuristic, — the far-famed former Prime Minister Lee Kuan Yew, or “concrete jungle” made up of shopping malls, above-the- LKY as he is fondly known in a country crazy about TLA's clouds skyscrapers, palm trees planted in an orderly (Three Letter Abbreviations). Under Lee Kuan Yew's fashion, scrupulous cleanliness and tough regulations. guidance, Singapore was transformed beyond what you The reality, as is always the case, was quite different, would think possible in just over 50 years. Such an however, and I found Singapore to be a very warm, achievement could not have come easily and is a result of welcoming and relaxed city. (As a side note, when taken unique and strategic government backed by tough literally, the word “warm” is a huge understatement. regulations. Greeted by the wall of humid heat when the airport doors slide open, you don't feel like you're exiting a building at all, you feel like you're entering the outside). My first PORTRAIT Kristiina Unnuk impression of Singapore as the cab took me along the joined Oiltanking Tallinn, Bukit Timah Road to where I was staying was one of Estonia, in July 2005, working tidiness, order and safety. Contrary to my expectations, it first an assistant to the General didn't strike me as a “concrete jungle”. Quite the opposite: Manager of Oiltanking Tallinn I was pleased to find the city festooned with lush and later as a logistics vegetation, reminiscent of the thick, impassable jungle it coordinator. In October 2007, once was. Amazingly, only a century ago Singapore was she moved to Hamburg, an underdeveloped colonial outpost with no natural Germany, to join the two-year resources. The same four-lane highway I was taking today Oiltanking management trainee then was no more than a carriage trail running through program. Since April 2009, she has been working as the jungle, infested with man-eating tigers that killed an assistant business development manager at close to 200 people a year. Oiltanking Singapore.

26 CONNECTIONS CONNECTIONS 27 CULTURAL EXPERIENCE CULTURAL EXPERIENCE

Just how strict the rules actually are first absolutely legal to buy Orbit from a hits visitors as soon as they enter the dentist without so much as a airport, where they are greeted by a warm prescription. welcoming sign with a gentle reminder: In addition to the chewing gum issue, “Welcome to Singapore. Death to drug some other laws have particularly traffickers.” While the sensitivity of this grabbed my attention. For example, it is issue is easily explicable, other laws and against the law and a public caning regulations are not quite as evident. Take offence not to flush the toilet after using the chewing gum ban, for example: as of it. Allegedly, there are special toilet 1992, it has been illegal to bring any squads performing random checks. quantities of chewing gum into Singapore. Unfortunately — or rather fortunately The reason for this law was that some for me — I have no further details on people disposed of gum incorrectly by the exact procedure. Another unusual sticking it under places like chairs or law forbids walking around your own tables. Later, with the introduction of MRT WATCH OUT For some the house without any clothes on. It is system (Mass Rapid Transport), vandals smell of a Durian is also a equated to adult indecency and may began to stick chewing gum on the door penalty. result in hefty fines or imprisonment. sensors on trains, preventing the door from functioning Littering, as another example, carries a fine of S$1,000. properly and disrupting train services. In 2004, however, On top of that, if caught three times the violator has to the law was revised, allowing the sale of “medicinal gum” perform community service while wearing an “I am a litter provided it was sold by a dentist or pharmacist, who must lout” sign. My favorite one, however, is the “No durian on With such an enormous variety of eating places in uncle is taking you: take down the names of buyers. Apparently, it was thanks a bus” law. If you knew what the durian fruit smells like, Singapore, it's hard to stay impartial. From eastern to “Uncle, I need to go to Dempsey Road, please.” to the efforts of US presidents Bill Clinton and later George you would be eternally grateful to whoever imposed the western, from high-end to street vendors, the Singaporean “Dempsey, izzit? Can, no problem.” W. Bush that the Singaporean government revised the ban. In spite of the abundance of rules and regulations, gastronomical arena is truly boundless. You get the most (10 minutes later) “Uncle, are you sure we're going to chewing gum law. By the final stage of the behind-closed- punishments like those mentioned above are a very rare picturesque eating experience at the outside food courts, Dempsey?” doors discussions regarding bilateral free trade agreements occurrence. In the unlikely event that such acts do take however, called in Singapore “hawker centers”. The food in “Har, Dempsey meh? Kar Kee* no need already?” between Singapore and the US, the two remaining place, they seem to be of an educational nature with the a hawker centre is authentic, good and rather inexpensive. “No lah! Dempsey, ah?! Turn around here, can?” unresolved issues were the war in Iraq and chewing gum. occasional outing of the violators in the newspapers. But the most rewarding aspect of eating at a hawker center “Sorry-sorry. Here cannot. There lah…” Finally, the proven benefits of certain gums were Indeed, what you don't see in Singapore much is police, is being immersed in genuine Singaporean culture, (*Kar Kee means Clarke Quay — Singapore's main nightlife recognized, with the result that today it is possible and which suggests that the rules are ingrained in the population surrounded by genuine Singaporean “aunties and uncles” area — in the taxi uncle “dialect”) resulting in unparalleled self-discipline. (that's what you call someone older than you and who you are not familiar with), and hearing the true Singaporean Very contagious, Singlish. Before you know it, you're In a society as multi-cultural as Singapore, such language. finishing every sentence with a “lah” or a “can”, ignoring ICON OF SINGAPORE The Merlion is located internal discipline, peaceful co-existence and past tenses and omitting any form of the verb “to be”! at the mouth of the tolerance toward different worldviews, values Officially, there are four languages in Singapore: English, It's encounters like these that add vibrancy and color to Singapore River. and religions is paramount. The country is host Mandarin, Malay and Tamil. Unofficially, however, there is the well-arranged and polished image of Singapore, to almost four million people, whose spectrum of just one, and it's called Singlish. Based on English with balancing out the orderly westernized model city with the religions includes Buddhism, Islam, Christianity, influences from Malay, Hokkien, Tamil, Bengali and various genuine authenticity of the local people. I truly hope that Taoism, Hinduism and many more. I'm not other languages, Singlish is a must for survival on the the influx of ang moh's (that's how foreigners are called) exactly sure what comes under the “other” streets of Singapore. Especially in hawker centers when to the country will not upset this fragile balance. But as category, but I'd certainly add Eating to the list: you try desperately to explain to the auntie that you don't almighty LKY himself said on the topic of accepting foreign Singaporeans are practically religious about want prawn but pork … talent: „Singaporeans, if I can choose an analogy, we are food. They would travel for miles and miles to “Hi, I would like pork chop rice please.” the hard disk of a computer; the foreign talent are the try the best of their beloved dishes, such as fish- “You want prawn, ah?” megabytes you add to your storage capacity. So your head curry, chilly crab or chicken rice. My friends “No, pork please.” computer never crashes because you've got enormous would go all the way to Melaka in Malaysia, which “Prawn, ah?” storage capacity.“ This gives me peace of mind, safe in the by the way is a beautiful UNESCO World Heritage “Pork… Pig… Pork.” knowledge that my presence here is not disrupting the Site, just for curry fish balls, perhaps fitting in a “So pork or prawn? Pork or Prawn?” authenticity of Singapore, but “adding to its storage bit of cultural sightseeing along the way. And by “Pork please.” capacity”. With such an unparalleled disposition toward the end of the meal they would already be “Ok, prawn lah!” acceptance and tolerance, Singapore is a wonderful melting planning the next meal out. Or with taxi drivers, as you try to figure out where the pot of cultures, and as such it is truly unique … lah.

28 CONNECTIONS CONNECTIONS 29 South America South America

The Camisea Platform By January 2010, over New terminal 650 vessels and 7.5 MM tons of LPG had been in Lima handled safely.

In February, 2010, Oiltanking Andina gained a foothold in Peru's capital by signing an agreement with Pure Biofuels Peru to operate their brand new terminal in Lima.

But first let us have a look at the historical facts of tank FRESH FOOTHOLD Oiltanking Andina will Thus, over the years Oiltanking has storage in Peru. The privatization of the Peruvian petroleum operate a 100,000 cbm terminal in Lima, Peru. gained ample experience in managing storage market in 1999 prompted a regionalization of sorts. facilities and, although they do not Consorcio Terminales (a 50-percent joint venture between 40,000 cbm. However, market expectations indicate that belong to Oiltanking, the terminals Grania y Montero and Oiltanking Peru) has been in existence mainly diesel and biodiesel will be stored. have reached the very same high as a tank storage provider in the North and South of Peru standards that are usual for its own for the last eleven years. In the center of the country, As outsourcing was a novelty to Pure Biofuels Peru, the terminals. however, which includes the Peruvian capital Lima, it had whole negotiation process not only meant building up trust no operational presence as a competitor was the operator between the potential partners but also familiarizing the in charge — a fact that is soon to change. customer with Oiltanking and the concept of outsourcing. The Marine Berth Operating Contract Eventually a suitability plan was put forward and Oiltanking In 2004, Consorcio Terminales started operating the aim was to keep the contract, but it also wanted the On February 12, 2010, Oiltanking Andina signed an Andina is now ready for and looking forward to this latest marine berth of the Camisea Consorcio after winning an clients to understand that it was not merely a manpower agreement with Pure Biofuels Peru (PBF) to operate their expansion in the Andean Region. international bidding process. The flawless execution of supplier but primarily an expert operator. In order to 100,000 cbm terminal in Lima. Brand new and never the five-year contract turned out to be a demanding emphasize the company's expertise and focus on O&M operated before, the facility is able to handle products such task. Yet the challenges made Consoricio Terminales's agreements, a new company was incorporated in January as diesel, biodiesel, jet fuel and methanol, to name but a performance all the more efficient. After handling more 2010 called Oiltanking Andina Services (also a 50- few, with the possibility of expanding it by an additional than 550 (LPG) vessels very percent joint venture with Grania y Montero and operated well, in March 2009 Consorcio Terminales signaled its by Oiltanking). Eventually, on January 21, 2010, this interest in renewing the contract. Even though the newly created company succeeded in renewing the excellent performance was the company's asset, the operating contract with Camisea Consorcio for an clients stated clearly that they were evaluating their additional five years (February 2010 — January 2015). Peru: Focus on O&M contracts options before making any new commitments. In order The scope of services remained the same but it gained to give Consorcio Camisea ample time to evaluate these more independence in managing the facility. The The Oiltanking operations in Peru started twelve years ago. Back then, the company options, the parties agreed on a six-month extension extension of the contract is a clear testament to until November, 2009. Apart from the owner-operated Oiltanking's professionalism and it enables the company signed, together with its joint-venture partners Grania y Montero, a fifteen-year option, Consorcio Terminales was potentially competing to continue to develop its expertise in the field of LPG. concession with the local oil company Petro-Peru to manage their terminals located in an international bidding process again and it was along the coastal line of Peru. This agreement initiated a sort of Operations & asked to offer the customer an “irresistible” contract price. Maintenance (O&M) contract, as the joint venture involved over nine terminals that have been upgraded and operated highly successfully all these years. In order to sweep away all the immediate concerns of the client and facilitate the decision-making process, In 2004, the O&M focus was reinforced with the presence in Peru with limited exposure and controlled Oiltanking Peru reviewed the operation, its cost structure signing of a contract to operate the Pisco-Camisea LPG risk, an O&M contract to operate a terminal in Lima was and how to maximize the use of its resources — and, Marine Berth. This O&M activity has also proved very just signed in February, 2010, adding a new location to came up with an offer! Of course, Oiltanking's primary fortunate and was recently renewed. As part of that Oiltanking's portfolio. strategy, which allows the company to broaden its

30 CONNECTIONS CONNECTIONS 31 The power of a woman The power of a woman

The power Interesting facts about women of a woman Good choice New Zealand became the first country to grant Matching proportion? There are about 1.014 men for women the right to vote in 1893. The Charter of the United every woman on Earth (as of December 2009, the world “A man has many question marks, but a woman is an entire mystery” (Diana Stürm). Nations, signed in 1945, was the first international agreement population is estimated by the Census Bureau to affirm the principle of equality between women and men. to be 6.803 billion). However, in some countries the ratio Hopefully the following writings about women will enlighten rather than confuse you! Since then, the United Nations has helped create a historic could deviate tremendously from this figure due to gender- legacy of internationally agreed strategies, standards, programs specific abortions or a one-child policy, for instance. International Women's Day and goals to advance the status of women worldwide. The upper hand? Women outlive men in almost every The annual United Nations International Women's Day is Incidentally, talking about gender equality, men are also The same again please! “If you were to be reborn, would country of the world (United Nations). celebrated on March 8 — a date that was agreed in 1921. celebrated: the International Men's Day is held annually on you prefer to be a woman or a man?” According to a survey It alludes to March 8, 1908, when, amid the rapid global November 19 (inaugurated in 1999 in Trinidad and Tobago among 1,000 women and men in Germany, both groups Laundry love link According to a study by two American industrialization and economic expansion, women from and supported by the United Nations). unequivocally would choose to be the same gender again sociologists published in the American Journal of Public clothing and textile factories in New York went on strike for (Demoscopic Institute Allensbach, Yearbook 1998 – 2002). Health in 2006, there is a significant correlation between a better working conditions and wages. The first “International husband's contribution to domestic chores and his wife's Women's Day” was initiated by the German socialist Clara What is cooking? The understanding of the role of men psychosocial health. Husbands who help out around the Zatkin in 1911. and women has changed quite a lot in recent years. house are viewed as more attractive and the women are However, in some respects nothing has become different, less distressed. Not so dusty, is it? The day is an occasion to look back on the past as the surveys of the Demoscopic Institute Allensbach economic, political and social accomplishments (1995 and 2009) reveal: While men are still highly Cherchez la femme! (Look for the woman) This expression, of women. But it also serves as a reminder to interested in politics, economics and sports, women rarely coined by Alexandre Dumas in his novel ‘The Mohicans of enhance our awareness of the ongoing plight are. They still prefer things like cooking, health, medical Paris', 1864, is used when a man behaves out of character of women worldwide, especially in the questions and fashion — topics men are still not all that or in an otherwise apparently inexplicable manner. The education and health sector. It is also an enthusiastic about. reason may be found in his trying to cover up an illicit affair opportunity to look ahead to the untapped with a woman, or his efforts to impress or curry favor with potential and opportunities that await the Discrimination against whom? Women already make up a woman. Nowadays, the phrase has come to mean more future generations of women. the majority of university grades in the OECD countries simply “look for the root cause of the problem.“ (Organisation for Economic Co-Operation and Development). The trend in the western hemisphere is that education is developing more and more into a female domain. The Shell Youth Study 2006 even concludes that girls are the new elite. Already voices can be heard saying that the status of men is becoming weaker. Or, as German philosopher Norbert Bolz puts it, today womanhood is rewarded, manhood discriminated.

Learning effect Women's educational achievements and income are the highest in Sweden, Canada, Norway, USA and according to the United Nations.

32 CONNECTIONS CONNECTIONS 33 The power of a woman SPORT

Capable women As the saying goes, “behind every successful man is a woman”, which suggests that a man's triumph often depends on the work and support of his wife. And also the other way round? Here are some ladies Naisten Kymppi Everyone is a winner – like our four who showed that they were quite capable — with or participating colleagues. without their “better halves”. Young Finns and children also emerge victorious as the entrance fee goes toward improving the sporting opportunities open to them.

Pop the bottles! In black and white After the sudden death of her husband François, Nicole The introduction of the new electrical IBM typing machines Sorry, women only! Cliquot (born Ponsardin) — aged just 27 — took over the meant that spelling mistakes could no longer be erased management of the champagne winery in 1805. She due to the carbon band. However, the divorced American Naisten Kymppi (Finnish for “the women's ten”) is scenery of Helsinki and is accompanied by the colorful invented the “sur pointe” storage method with the remuage secretary Bette Graham was resourceful. She used her own Finland's biggest sporting event — just for women! The entertainment of bands and performers. It has also become technique (a process that involves gradually turning and kitchen blender to mix her first batch of liquid paper — or annual run usually takes place in Helsinki at the end of May a tradition for the “girls” from Oiltanking Sonmarin to join inverting the bottle, bringing the lees into the neck prior to white out as it became known — to cover up mistakes on and attracts over 18,000 female runners, joggers and in on the fun. Rest assured you will also see them fly past its removal) and went on to lead the company to economical paper. Twenty years later, she sold the idea to the Gilette walkers of all ages as anyone can participate at their own their cheering colleagues when they take part for the fifth heights. company making her a millionaire. pace, no matter how old or fit they are. The Naisten Kymppi time on May 30, 2010! tradition dates back to 1983. Although the ten-kilometer Woman with foresight Cool calculator course varies from year to year, it follows the beautiful Even before Henry Ford started the production of his first The computer programming language “Ada” used in some car, the American Mary Anderson pitied drivers in New York aviation and military programs is named after Ada Lovelace for having to get out of their trolley cars in order to (Augusta Ada King, Countess of Lovelace, 1815 – 1852), manually clean their wind screens during bad weather. She who is now widely credited with being the first computer was not the first person to come up with the idea of programmer. Not only did she write programs encoding an The winner takes it all … activating a windscreen wiper from inside the car, but her algorithm in a form to be processed by a machine yet to be construction was the first one that worked and she got it built (by Charles Baggage), she also envisaged the ... and the loser has to fall. The soccer world patented in 1903. capability of computers to reach beyond mere calculation championship hasn't started yet, but already the or number-crunching. speculations are running high as to which soccer team will ultimately lift the trophy. As the Mexicans prepare to Wake up and smell the coffee Next please face hosts in the tournament opener in Johannesburg on June 11, 2010, we're also gearing Melitta Bentz, a housewife in Dresden/Germany, had the Elizabeth Blackwell (3 February 1821 – 31 May 1910) was ourselves up to receiving your predictions: Who do you glorious idea of how to get rid of coffee grounds in 1908. the first female doctor in the United States (graduated in think will be world champions in 2010? Please send in She perforated the bottom of a brazen pot like a strainer 1849), but also a champion for women's rights in Europe your guess no later than June 9, 2010 to: and placed a piece of blotting-paper on it. Knowing the and elsewhere. She is forever remembered as the namesake [email protected] value of her invention, she got it patented and founded her of the Blackwell Medal, established in 1949 and awarded to An iPod shuffle awaits the winner. Good luck! own company. Since then, the name “Melitta” has become women for outstanding achievements in the field of synonymous with coffee — at least in Germany. medicine.

34 CONNECTIONS CONNECTIONS 35 I do ' s Goo-Goo's

Perfect partners Goo-Goo's What are the chances of finding a girlfriend? According to Peter Backus, only 1 in “Every beetle is a gazelle in the eyes of its mother” (Moroccan proverb). Let's have a 285,000 if you live in London. The PhD student of economics from the University of look at “little teddy bear”, “sweet mouse”, “pussycat”, “monkey” and all the other pet Warwick, United Kingdom, recently published his thesis in which he applies the so- names our colleagues have given their offspring. One thing is for sure, though: they are called Drake Equation (probability of finding intelligent life in our galaxy) to love. Luckily, all pretty cute! some of our colleagues have faired out better than that: not only did they find the right partner, but they also wanted to tie the knot. Danielle Marissa Maira A Stephania and sweet little daughter Patrizia and Uwe Luitjens Oiltanking GmbH, Julian Xriha, was born to Faridah said “I do” on March 19, 2009. Oiltanking , Abdul Rahman and became proud Riduwan Junaydy, parents on Oiltanking Asia Delf Arne Oiltanking February 20, 2009. Pacific. Germany and Anja Meier committed to stay in love on September 19, 2009, with their daughter Jule as their witness. Louise Tessa and Garret This little Lorena Emmanuel Lo Vanhaelen, fellow was born Hernandez, Oiltanking , on March 5, 2009, Oiltanking Ghent, were over the moon to Donyelle and and his wife An with the birth of Jeffrey Jackson, Hoste, could their daughter on Oiltanking Houston. announce the birth June 10, 2009. of their daughter on June 24, 2009.

Mariana and Sascha Kaemmer Oiltanking Hanau, sealed their love on June 6, 2009. Renzo Daniel Socorro Fiestas Jared Cynthia Lim, and Esteban Mori, Oiltanking Asia both Consorcio Pacific, and her Terminales, husband William Koh welcomed their son take pride in their into the world on little junior, born on October 19, 2009. July 10, 2009.

Ulises Pablo Gural, Isabella Leddy Isa Roosmaryn de Oiltanking Ebytem, Evangelista, Rooij and Boris and his wife Lorena, Oiltanking Peru, just Oudenbroek, Oiltanking had a bouncing can't take her eyes Amsterdam, were baby boy on July off her wonderful greeted by their cute 30, 2009. niece, born on April little daughter on 9, 2009. November 23, 2009. Wedding bells were ringing for Jorgelinda Rashta Gómez and Fernando Eloy Vasquez Mariños, both Consorcio Terminales, on March 28, 2009.

36 CONNECTIONS CONNECTIONS 37 Love & Marriage Love & marriage

Double Dutch? A day to remember What do we celebrate on every second Sunday in May and every third When it comes to financial independence, consensual marriage and minor family matters, Dutch women have a Sunday in June each year? Mother's Day and Father's Day. long history. They worked before marriage from as early as the 14th century, when the plague rendered women The history of Mother's Day is centuries she was listening to a Mother's Day workers a necessity, which created a habit of old and the earliest festivities can be traced sermon in 1909. Having been raised independence that some historians call the first back to the spring commemorations of by her father after her mother feminist revolution. ancient Greece in honor of Rhea, the Mother died, she wanted her father to It also became customary for young Dutch of the Gods. Mother's Day as we commend know how special he was to people to choose their own spouses much it today, however, originates from the her. While the first Father's earlier than elsewhere. They quickly took the American Anna Jarvis. She organized the Day celebration took place in declaration by Pope Gregory IX in 1234 that observation in acclaim of her mother, Ann June 1910, President Lyndon people should marry by consent and not parental Marie Jarvis, who was a social activist and Johnson signed a presidential coercion to heart. In addition, the Dutch renouncement of dowries Dutch women Already enjoyed their died on May 9, 1905. In 1914, President proclamation in 1966 declaring — daughters and sons historically had equal rights to inherit from personal freedom centuries ago. Woodrow Wilson declared Mother's Day a Father's Day to be on the third their parents — meant women did not have to marry early to come National Holiday. As the commercialization Sunday of June — the month in into money. of Mother's Day became rampant, however, which Mrs. Dodd's father was Anna Jarvis turned against the celebration. born. Incidentally, scholars believe that Father's Day is not a recent The idea for creating a day to applaud invention, but rather a tradition that can be Lip service fathers came to Sonora Smart Dodd while tracked down to the ruins of Babylon. It seemed that lovers intending to bid each drop-off point after concerns that passionate THE Mother's Day Flower other an intimate farewell would have to say embraces were causing delays for commuters. THE Father's Day Flower The symbolic One year after her mother's good-bye to the customary kiss around A similar sign, this time permitting kissing rose was selected as death and as sign of her love Warrington Bank Quay train station in Cheshire, (but no longer than 20 minutes!), could be the official flower, but for her, Ann Jarvis handed out England, last year. At the busy station, which found elsewhere in a zone where smooching lilies are also popular. white carnations to the other links the town to the major cities of London, was considered tolerable. However, after a mothers present after a sermon dedicated to all mothers. It was Birmingham, Glasgow, Edinburgh, Liverpool and short period, the authorities took the signs her mother's favorite flower. Manchester, “no kissing” signs were erected at the down and auctioned them off for charity.

Sweet Valentine's Day Marital bliss Not that much of a Valentine's Day fan? Just one month later, on March 14 — The secret to good mental health? According to a recent international Maybe it will sound sweeter when you hear known as White Day — the men who research project involving nearly 34,500 people in 15 countries how the Japanese celebrate it. Come received a gift are expected to return the conducted by the World Health Organization, it is marriage! So, do February 14, women will be doing the favor in “Sanbai-gaeshi” (meaning “triple married people suffer less from depression, anxiety and substance giving, handing out dark chocolates to men: return”): whatever the guy received, he is La vie en rose (Life in pink) A special meaning is abuse? They do … their loved ones, male friends and expected to reciprocate it with another gift associated with the color colleagues. The more appreciated “he” is, preferably three times the value. Traditional of the chocolate box: the the more expensive the sweet treat will be presents are white chocolates, marshmallows pinker it is, the deeper the

and, in the best case, even handmade. or jewelry. sentiments of the giver. www.troika.de Troika picture: copyright

38 CONNECTIONS CONNECTIONS 39 Sport Sport

TALENTED FAMILY Nina Savonen and her grandfather with her father's aunt in the picture below Performer passion of the play “Rose of Kotka“ taken in 1940.

Stefanie Braun, assistant to Martijn van Koolwijk, and Nina Savonen, Forwarding Manager, both work for Oiltanking — in Hamburg/Germany and Kotka/Finland respectively — and both share a passion for their spare-time pursuits. But the field is a totally different ball game: women's soccer and performing on stage.

Keen on kicking Ladies playing soccer “officially” for the Niendorfer Turn & Sportverein soccer? What seemed Hamburg in the Verbandsliga (fifth division) — at that inconceivable decades time the highest level for women in the state. It was all ago has become merriment and her team celebrated many victories. Some increasingly accepted years down the line, she took a further break for family over the years. Gone commitments as playing soccer — especially because of Fancy footwork Playing are the times when competitions at the weekends — was quite time consuming. soccer is just great the women's national About four years ago, however, she met a former amusement for Stefanie team was palmed off teammate who was looking to organize a capable team of Sounds Braun and has nothing to do with working out in a “man's with a coffee set as players from the good old school. Today, the ladies can be world”. was the case in 1989. proud of having put together a pretty nice team in which good Since the impressive two thirds of the players are over 40 years while the other international success of the German National Team during third is aged between 20 and 30. With this perfect Nina Savonen trains a lot: not only her body twice a ears — just a the World Championship in China in 2007, ladies soccer combination of experience and power, they play in the week at the gym, but also her voice at home! In order to delightful hobby. has become even more appealing for girls. district league of Hamburg and despite their “golden age” hit the right note, she has to practice at least three times As all her in the middle bracket. a week or even more often when she is performing on performances take place on the weekends, she can easily As for Stefanie Braun, she developed a zeal for the game stage. combine it with work and family. at an early age. But not before she had to attend ballet classes, which she detested due to its individual character. Music has been a part of her life since her childhood. At For her most recent performance, the musical called The When she was 12 years old, her father took her with him the age of seven, she took up piano lessons but later on Jazz Girl, she was on stage at the Kotka City Theatre — to watch HSV (a Hamburg Soccer Club) play in the began to focus on singing when she was 18 years old. She not a first for her but the first time that all of her colleagues European Championships and she took singing lessons at the Kotka Music Institute and also from Kotka went to see and applaud her. At the moment, immediately became hooked. From then went to the Sibelius Academy in Helsinki for three years she is rehearsing for the opera “Dido and Aeneas” by on, all she wanted to do was boot a ball where she participated in the Master Courses held by Henry Purcell where she will be singing the part of the around the soccer field near her house guest Professors like Dorothy Erwing (Sweden) and sorceress, the wicked witch. Be ready to admire our with her brother and the other children Professor Tellervo Pajamies (Finland). On top of that, she spellbound colleague from May 2010 on at the same from the neighborhood. Four years trained in musical singing with Chris Price, the UK, who theater again. later, she was finally allowed to play occasionally visits Helsinki. Nina continuously performed at the local opera in the chorus and later as a solo artist, but making a living with music was never music to her

40 CONNECTIONS CONNECTIONS 41 734094545239523082 Leisure & Fun READER' S CORNER 403479234802340823 ... and action! 840238042480524805 Try to solve our riddle and don't miss the chance to win! Please send your entries to: [email protected], or contact us by post: Oiltanking GmbH, connections Team, Admiralitaetstrasse 55, 20459 248602486024680246NUMBER Hamburg, Germany or by fax: +49(0)40 370 99 499.

802468024473462345 CONGRATULATIONS Quiz solution 784025072358249502 Humbug! With the kind help of many “Beagle Boys”, Uncle Scrooge was eventually able to open his vault. The numerous correct answers were

put into a hat and we drew out the following winner: Rance Fromme, CODE 7 4 6 5 8 935802357023758245 Oiltanking Houston. The iPod is on its way to you! 823507235087230750310 On December 31, 2009, 310 women were working for Oiltanking worldwide; considering that the total number of NEW QUIZ 582375235976956892employees was 3,840 this means a female quota of eight percent. “Cherchez le poisson” The fact that women can choose a profession independently has not (Where is the fish?) 734094545239523082always been a given. In Germany, for example, the matrimonial and family Today, 35 to 40 percent of jobholders worldwide are women There are five houses in five different colors. In each house lives a person of a different nationality. Each of the five people law was revised in 1977 to include the — about 200 million more than ten years ago. Unfortunately, drinks something different, drives a different brand of car and has a different pet. One of them has a fish; the question principle of partnership, which allowed this does not mean that they are on equal terms and earn is who. Maybe some hints can help to find the fish and the iPod shuffle, which is waiting for the winner — good luck! 403479234802340823women to take on a job without needing the same money for the same kind of work. The Global Closing date for entries June 30, 2010. their husbands' permission. Until then, Gender Report, which is published annually by the World husbands had had the right to nullify Economic Forum, includes a hierarchy of nations where the  The Brit lives in the red house.  The person who drives a Renault lives next- their wives' employment contract. discrimination of women is listed with the help of an index  The Swede has a dog. door to the person who has cats. value, covering the sectors economy, education, politics  The Indian drinks tea.  The person who has a horse lives next-door 840238042480524805and health.  The green house is next-door to and left of the to the person who drives a Nissan. white house.  The person who drives a FORD drinks beer.  The owner of the green house drinks coffee.  The German drives an Audi.  The person who drives a Mercedes has birds.  The American lives next-door to the blue house. 248602486024680246  The owner of the yellow house drives a Nissan.  The person who drives the Renault has a  The person who lives in the center drinks milk. neighbor who drinks water.  The American lives in the first house. 802468024473462345 78402507235824950242 CONNECTIONS CONNECTIONS 43 935802357023758245 823507235087230750 582375235976956892 Last but not Least

“Spice Girl(s)”

Have you ever heard of a lady called Herta Heuwer? You might not be familiar with her name but you are bound to have come across her tasty invention, which can be found on the menu at German restaurants everywhere – from cosmopolitan cities like New York to a remote beach bar in Bali. On September 4, 1949, Heuwer, who owned a snack stand in Charlottenburg, Germany, combined a bratwurst with a secret, spicy dip made of tomato puree, curry and other ingredients. Her recipe soon became very popular and in 1951 she patented her sauce as “Chillup”.

In Germany, the so-called currywurst soon gained a cult following and has many fans to this day. The sausage is consumed approximately 800 million times per year, preferably combined with a serving of French fries. Geographically, there can be considerable variations both in the type of sausage used and the ingredients of the sauce. A memorial plaque in Berlin still pays tribute to Hertha Heuwer's invention. You can even visit the Deutsche Currywurst Museum in Berlin (which — by the way — is also spiced up by a woman's touch: the director and indeed the whole management are all female). Various aspects of the currywurst are displayed in a unique, eventful and interactive exhibition. You also have the chance to demonstrate your own skills as a snack bar cook. So what are you waiting for? Curry up!

Picture: courtesy of kubix / Deutsches Currywurst Museum kubix / Deutsches Picture: courtesy of Hungry for more information? Let us savor: www.currywurstmuseum.com