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Homeless Or Threatened with Homelessness? Our Application Process

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Homeless Or Threatened with Homelessness? Our Application Process Homeless or threatened with homelessness? our application process www.thenuehousing.co.uk thenue housing information leaflet Our Application Process Homelessness The Association owns 3000 properties If you find yourself in a situation where within the Calton, Bridgeton, Dalmarnock, you are homeless, threatened with Glasgow Cross, Castlemilk, Blackhill, homelessness or in need of advice, we Cranhill and Baillieston areas. Each year, would strongly advise you to contact we have on average 180 properties to let, Glasgow City Council who provide a most of which are one or two bedroom Homeless Casework Service. They properties in our Bridgeton and Calton can carry out an assessment of your areas. circumstances and if you are found to be homeless under the law, they can request When assessing applications for housing, a housing association or council to provide we use a priority group system which is housing within its area. We currently work based on an applicant’s circumstances. If with the Homelessness Service and a you wish to join our Housing List and you percentage of annual lets go to homeless are 16 years or over, you will be asked to referrals. We have listed below the details complete a Housing Application form. of the Homelessness Services who work The Application Pack is available from within our areas. our office, any of our Service Centres, from our website or it can be emailed (Calton, Bridgeton, Dalmarnock, Blackhill, to you. It is also available in different Cranhill and Baillieston) languages and in different formats on North/East Community Casework Team request. When all requested information 33 Burnmouth Road is received from an applicant, we aim to Glasgow, G33 4ST process the application within 15 working Tel: 276 6153 days and issue all applicants with a letter detailing their priority and areas requested. (Castlemilk) Unfortunately we are unable to confirm South Community Casework Team when suitable accommodation will become 1st Floor, Twomax Building available, but can give some information 187 Old Rutherglen Road on the lets in our areas and where you Glasgow, G5 0RE are placed in your priority group for a Tel: 276 8201 particular size of property and a particular area. page 2 ‘homeless applicants - our application process’ thenue housing information leaflet Opening hours are Monday to Thursday ongoing support for women and children 8.45am - 4.45pm, Friday 8.45am - 3.55pm. on a one to one and group work basis; A telephone service is also available during and training for voluntary and statutory these hours. agencies on the impact of domestic abuse on women and children. At all other times, the Hamish Allan Centre, 180 Centre Street, Glasgow, G5 8EE 4th Floor, 30 Bell Street, Glasgow, G1 1LG Tel: 0800 838 502 will deal with anyone Tel: 553 2022 who is faced with being made homeless Monday to Friday 9.30am - 5.00pm and who is in need of emergency 24hr Domestic Violence Helpline accommodation. 0800 027 1234 Other Housing Associations Positive Action in Housing There are over 60 housing associations PAIH provides a free independent, in Glasgow, most of which operate a multilingual, culturally sensitive advice waiting list so you may wish to submit an service on a range of issues including application form to the Asssociations in housing and benefits issues. the areas you wish to live. Please ask us if 98 West George Street, Glasgow, G2 1PJ you would like our Housing Options leaflet Tel: 353 2220 which provides relevant contact details. Shelter Other Agencies Shelter provides a free, national telephone Glasgow Women’s Aid advice line staffed by trained housing Women’s Aid provides information, advisers. Their telephone lines are open support and temporary accommodation from 9.00am-5.00pm Monday to Friday to women and children experiencing and can assist in a range of housing related domestic abuse. Services also include problems. If you have a housing problems, information and support on housing, you can call free on 0800 800 4444. welfare and legal rights; advocacy work; may 2012 page 3 Citizens Advice Bureau Citizens Advice offices are located throughout the city and you can telephone them on 0844 848 9600 for impartial and confidential advice on any matters. Monday to Friday 9.00am - 8.00pm and Saturday from 10.00am - 2.00pm. The nearest offices to the communities where we work are: Bridgeton 35 Main Street, Bridgeton, Glasgow Tel: 550 0336 Easterhouse 46 Shandwick Square, Glasgow, G34 9DS Tel: 771 2328 thenue housing Castlemilk 423 London Road, Glasgow, G40 1AG 27 Dougrie Drive, Glasgow, G45 9AD Tel: 0141 550 3581 Tel: 634 0338 [email protected] Blackhill www.thenuehousing.co.uk 1169 Royston Road, Glasgow, G33 1EY Tel: 770 7869 We are committed to ensuring access to information for everyone. If you need this informa- tion translated in another language, Braille, audio Opening hours vary at each location. or large print version, please tell us. Thenue Housing Association Ltd is a registered society under the Co-operative and Community Benefit Societies Act 2014 (No 1933R(S)) Charity registered in Scotland (No SC032782).
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