World Maritime University The Maritime Commons: Digital Repository of the World Maritime University World Maritime University Dissertations Dissertations 1999 Managing Eritrean shipping agency services for improved results Weldegiorgis Weldegebriel Kibrom World Maritime University Follow this and additional works at: http://commons.wmu.se/all_dissertations Recommended Citation Kibrom, Weldegiorgis Weldegebriel, "Managing Eritrean shipping agency services for improved results" (1999). World Maritime University Dissertations. 233. http://commons.wmu.se/all_dissertations/233 This Dissertation is brought to you courtesy of Maritime Commons. Open Access items may be downloaded for non-commercial, fair use academic purposes. No items may be hosted on another server or web site without express written permission from the World Maritime University. For more information, please contact
[email protected]. WORLD MARITIME UNIVERSITY Malmö, Sweden MANAGING ERITREAN SHIPPING AGENCY SERVICES FOR IMPROVED RESULTS By KIBROM WELDEGIORGIS WELDEGEBRIEL The State of Eritrea A dissertation submitted to the World Maritime University in partial fulfilment of the requirements for the award of the degree of MASTER OF SCIENCE in SHIPPING MANAGEMENT 1999 © Copyright Kibrom Weldegiorgis, 1999 DECLARATION I certify that all the material in this dissertation that is not my own work has been identified, and that no material is included for which a degree has previously been conferred on me. The contents of this dissertation reflect my own personal views, and are not necessarily endorsed by the University. (Signature) (Date) Supervised by: Name: Patrick Donner Office: Associate Professor, Shipping Management Course World Maritime University Assessor: Name: Bernard Francou Office: Associate Professor, Port Management World Maritime University Co-assessor : Carl Hillerström Office: General Manager Hasting Agency AB ii ACKNOWLEDGEMENT First, I would like to thank the Almighty God for bringing me this far.