Aetna Specialty Pharmacy®

Important Plan Information

Aetna Specialty Pharmacy is changing to CVS Specialty®

In the coming months, your prescription(s) will come from CVS Specialty. There is nothing you need to do. You can expect the same great service along with new additional features.

What you can expect • Any prescriptions with remaining refills will transfer to CVS Specialty. • The logo on your prescription label will be CVS Specialty. • Any notices or letters accompanying your order will change to CVS Specialty. • You will receive a reminder in your last Aetna Specialty Pharmacy order. • CVS Specialty will contact you to set up your first order.

We’re here to help If you have questions, just call us at 1-866-782-ASRX (1-866-782-2779) (TTY: 711). Our normal business hours are Monday through Friday, 8 AM–8 PM, ET. If you have questions about your prescription drug benefit, you can call your benefit plan at the number on your member ID card.

CVS Specialty® and Aetna are part of the CVS Health family of companies. Your privacy is important to us. Our employees are trained regarding the appropriate way to handle your private health information. Aetna Specialty Pharmacy refers to Aetna Specialty Pharmacy, LLC, a subsidiary of Aetna Inc., which is a licensed pharmacy that operates through specialty pharmacy prescription fulfillment.

Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs (special need plans) also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

Proprietary