Statement of Objectives (SOO)
Total Page:16
File Type:pdf, Size:1020Kb
DRAFT STATEMENT OF WORK (SOW) For (CONUS) AIR MOBILITY COMMAND (AMC) 17 FEB 2017 COMMAND POST CONSOLE SYSTEM MAINTENANCE-SUSTAINMENT WARRANTY At 436th Air Base Wing Dover AFB, DE 628th Air Base Wing Joint Base Charleston AFB, SC 92nd Air Refueling Wing Fairchild AFB, WA 319th Air Base Wing Grand Forks AFB, ND 62nd Airlift Wing Joint Base McChord AFB, WA 87th Air Base Wing Joint Base McGuire-Dix-Lakehurst, NJ 19th Airlift Wing Little Rock AFB, AR 927th Air Refueling Wing MacDill AFB, FL 22nd Air Refueling Wing McConnell AFB, KS 43rd Airlift Wing Pope AFB, NC 375th Air Mobility Wing Scott AFB, IL 60th Air Mobility Wing Travis AFB, CA (DRAFT) Page 1 DRAFT Table of Contents 1.0 SCOPE OF WORK 1.1 STANDARDS 2.0 SPECIFIC TASKS FOR ALL LOCATIONS 2.1 PROJECT MANAGEMENT 2.2 FURNISH EQUIPMENT 2.3 BASELINE INSTALLATION 2.4 DOVER AFB, DE UNIQUE REQUIREMENTS 2.5 CHARLESTON AFB, SC UNIQUE REQUIREMENTS 2.6 FAIRCHILD AFB, WA UNIQUE REQUIREMENTS 2.7 GRAND FORKS AFB, ND UNIQUE REQUIREMENTS 2.8 JOINT BASE MCCHORD AFB, WA UNIQUE REQUIREMENTS 2.9 JOINT BASE MCGUIRE-DIX-LAKEHURST, NJ UNIQUE REQUIREMENTS 2.10 LITTLE ROCK AFB, AR UNIQUE REQUIREMENTS 2.11 MACDILL AFB, FL UNIQUE REQUIREMENTS 2.12 MCCONNELL AFB, KS UNIQUE REQUIREMENTS 2.13 POPE AFB, NC UNIQUE REQUIREMENTS 2.14 SCOTT AFB, IL UNIQUE REQUIREMENTS 2.15 TRAVIS AFB, CA UNIQUE REQUIREMENTS 2.16 SHIPMENT 2.17 REMOVAL AND DISPOSAL 2.18 RESTORATION 2.19 CUT-OVER 2.20 CONSOLE SYSTEM INSTALLATION 2.21 SYSTEM TESTING 2.22 TRAINING 2.23 WARRANTY 3.0 DELIVERABLES 3.1. DOCUMENTS 3.2. AS-BUILTS (DRAFT) Page 2 DRAFT 3.3. ACCEPTANCE 4.0 GENERAL INFORMATION 4.1. SITE INFORMATION 4.2. MATERIALS AND EQUIPMENT 4.3. ENVIRONMENTAL 4.4. SAFETY 4.5. QUALITY 4.6. PERSONNEL 4.7. ELECTRICAL EQUIPMENT 4.8. LAWS AND STANDARDS 4.9 NON-DISCLOSURE 4.10 SECURITY REQUIREMENTS 4.11 GOVERNMENT–FURNISHED PROPERTY 4.12 ACCIDENT REPORT PROCEDURES 5. MAINTENANCE AND SUPPORT 5.1. WARRANTY SUPPORT 5.2. CATASTROPHIC FAILURES 5.3. MAJOR FAILURES 5.4. MINOR FAILURES 6. TESTING AND ACCEPTANCE 6.1. TESTING REQUIREMENTS 6.2. ACCEPTANCE 7. GOVERNMENT FURNISHED RESOURCES 7.1. FACILITIES, SUPPLIES, AND SERVICE 7.2. INFORMATION SOURCES 7.3. DOCUMENTATION 8. ADMINISTRATIVE CONSOLIDATIONS 8.1. POC INFO 8.2. PLACE OF PERFORMANCE 8.3. HOURS OF WORK 8.4. PERIOD OF PERFORMAMCE (DRAFT) Page 3 DRAFT 8.5. SECURITY AND PRIVACY 9. STANDARDS AND REFERENCES 10. APPENDICES 10.1 NON –DISCLOSURE AGREEMENT 10.2 OVERVIEW 10.3 Command Post POC 10.4 SOW ABBREVIATIONS 10.5 SOW POC 1.0 SCOPE OF WORK (DRAFT) Page 4 DRAFT Air Mobility Command (AMC) has an initiative to maintain and sustain UNIFY (Siemens) Command Post Console systems at the Air Mobility Command Center (AMCC) locations in CONUS: 628th Air Base Wing Joint Base Charleston AFB, SC 436th Air Base Wing Dover AFB, DE 92nd Air Base Wing Fairchild AFB, WA 319th Air Base Wing Grand Forks AFB, ND 62nd Airlift Wing Joint Base McChord AFB, WA 87th Air Base Wing Joint Base McGuire-Dix-Lakehurst, NJ 19th Airlift Wing Little Rock AFB, AR 927th Air Refueling Wing MacDill AFB, FL 22nd Air Refueling Wing McConnell AFB, KS 43rd Airlift Wing Pope AFB, NC 375th Air Mobility Wing Scott AFB, IL 60th Air Mobility Wing Travis AFB, CA All systems must be Joint Interoperability Test Command (JITC) certified and have Multilevel Precedence and Preemption (MLPP) capability (IAW DoD Instruction 8100.3). 1.1 STANDARDS OSHA CFR 29 Part 1910-268 (2016) Telecommunications Electronics Industry Alliance Cabinets, Racks, Panels, and Associated Equipment EIA-310-D NFPA 70 (2017) National Electric Code NESC (2017) National Electrical Safety Code ANSI/TIA/EIA-568-C-1 (2016) Commercial Building Telecommunications Cabling Standards ANSI/TIA/EIA-607-A (2002) J-STD-607-A Commercial Building Grounding (Earthing) and Bonding Requirements for Telecommunications Additional commercial manuals may be required and shall be the responsibility of the contractor to identify in the Installation Plan provided with the proposal. The contractor shall obtain applicable manuals as required. In the case of conflicts among standards, the most stringent standard shall apply. 2.0 SPECIFIC TASKS FOR ALL LOCATIONS 2.1 PROJECT MANAGEMENT. The contractor shall plan and manage daily operations and activities associated with this requirement to ensure the necessary processes and activities are completed. The contractor shall employ effective management tools and methods to assure control of schedule and performance. The contractor shall conduct, support and participate in program management and technical reviews, meetings, and conferences to ensure effective and efficient contract execution. (DRAFT) Page 5 DRAFT 2.1.1 Within two business days of contract award, the contractor shall initiate work by meeting with key Government representatives either in person or through telecommunications to review all planned efforts in support of this requirement. The contractor shall support and respond to site personnel discussions and questions on any information regarding this maintenance-sustainment warranty. 2.1.2 The contractor shall provide the name of the point of contact (POC) responsible for overseeing the project to the COR within five business days of award. The contractor POC shall contact the Contracting Officer’s Representative (COR) within five business days of award and shall be the single point of contact from award to site acceptance. 2.1.7 The contractor shall not accomplish work outside the scope of this contract nor deviate from technical orders, manufacturer recommendations, Air Force Instructions or National Consensus Standards at the Government facility, nor shall the contractor utilize in other work, any supplies or materials acquired under this contract. 2.1.8 The contractor shall provide a Project Support Agreement (PSA) to identify all allied support required by the Government to support the maintenance- sustainment, installation, configuration, and operational testing of the system at each location. Allied support consists of items such as fiber/copper connections, equipment rack space, power requirements for equipment, hotlines required, and any other support required by the contractor to complete the maintenance- sustainment of the system. The PSA will be coordinated and signed by contractor and unit POC prior to final maintenance-sustainment requirement installation schedule being established. A separate PSA is required for each individual location due to unique conditions at each location. All items will be completed prior to the beginning of any maintenance-sustainment installation. Any open items will be resolved prior to team travel or installation date. 2.2 FURNISH EQUIPMENT TO SPECIFICATIONS FOR ALL LOCATIONS: The requirements for each location vary; however, at all locations the contractor shall meet or exceed industry and Air Force specifications with the appropriate pass through licenses. The contractor shall be responsible for the provisioning of a completely functional command post console system with required programming, hardware, software, Right- To-Use (RTU) licenses, ancillary equipment, parts and material for all identified requirements. The table below details the major components of the requirements at all places of performance. (DRAFT) Page 6 DRAFT Base Charleston Grand Forks JB-McChord JB McGuire Little Rock MacDill PRI ALT PRI ALT PRI ALT PRI ALT PRI ALT PRI ALT Building 169 607 516 11 1758 3390 314 160 54 90 Number Consoles 11 8 7 5 11 19 3 11 10 10 8 Recorder 48 24 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Conference V7 Yes Yes N/A Yes N/A Yes N/A Yes N/A Yes Yes Server Dispatch Win 2008 Win 2008 Yes N/A Yes N/A Yes N/A Yes N/A Yes Yes Server Survivable Remote Host Shelf N/A Option N/A Option N/A Option N/A Option N/A N/A Shelf Radio Nets 20 N/A 2 10 5 Unify (Siemens) Console Version V6 V6 V6 V6 V6 V6 (Update to Version 6) Consoles V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 Base Fairchild McConnell Pope Scott Travis Dover PRI ALT PRI ALT PRI ALT PRI ALT PRI ALT PRI ALT MACC Building 2140 2050 978 900 309 470 1534 31 977 203 714 Number 116 Consoles 10 8 9 3 15 9 4 0 26 17 9 9 4 Recorder 16 16 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 24 Conference 8 CH 23 CH Yes N/A Yes N/A Yes N/A Yes N/A 46 CH V6 N/A N/A Server Dispatch Win 2008 Win 2008 Yes N/A Yes N/A Yes N/A Yes N/A Win 2008 N/A Win 2008 Server Survivable Remote Host Option N/A Option N/A Option N/A Option N/A Option Host V6 Tethered Shelf Shelf Radio Nets 12 10 4 11 14 5 Unify (Siemens) Console Version V6 V6 V6 V6 V6 V6 (Update to Version 6) Consoles V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 V3 Win 7 2.3 BASELINE SUSTAINMENT REQUIREMENTS FOR ALL LOCATIONS: The contractor shall maintain and sustain host equipment with reliability to ensure best possible operation capability. The contractor shall connect the system to the Defense Switched Network (DSN) with Primary Rate Interface (PRI) trunk group(s) from the Command Center to the host base switch. The contractor shall also provide programming information needed by local base host voice switch to provision for the required number of PRI lines between the new system and base switch.