Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

List of Participants

First Name Last Name Organisation Gints Aboltins Alternative Financial Services Association of Latvi Mareke Aden Federal Ministry of Justice and Eduard Adler Council of Youth of Wuppertal Sinan Akdag The Swedish Consumers’ Association Arianna Albanese Johnson & Johnson Eleni Alevritou Consumer Assocaition the Quality of Life (EKPIZO) Emil Alexiev Ministry of Economy Sari Alho Ministry of Economic Affairs and Employment of Finland Farid Aliyev BEUC, The European Consumer Organisation Helena Almeida Energy Services Regulatory Authority Marie-Luise Altmutter European Commission James Ankobia European Commission Katsiaryna Anoshka Sony Europe B.V. Razvan Antemir AIM European Brands Association Miroslav Antoňak Spotrebiteľské Centrum / Consumer Center Roderick Aquilina European Consumer Centre Malta Konstantin Arabadjiev Commission for Consumer Protection Peter Aranyi Ministry of Innovation and Technology Lars Arent European Consumer Centre Denmark Loucas Aristodemou Cyprus Consumers Union & Quality of Life José-Ignacio Arranz Ministry of Foreign Affairs, and Coordination Pratiksha Ashok UC Louvain Marthe Austgulen Consumption Research Norway, Oslo Metropolitan University Andrew Austin Freshfields Bruckhaus Deringer LLP Tryggvi Axelsson Neytendastofa - Consumer Agency Pauline Azzopardi Association for Consumer Rights Serban Badin Ernst & Young Raimonda Balniene European Consumer Center Lithuania Liene Balta European Commission Gyorgy Baranovszky Dr. National Associations for Consumer Protection Carla Barata Consumer Directorate General Mentré Barbara European Commission Karin Basenach European Consumer Centre Luxembourg Amber Bechrouri Amazon Imola Bedo European Commission Nils Behrndt European Commission Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Marie-Paule Benassi European Commission Mirjana Benedeković Permanent Representation of the Republic of Croatia to the EU Isak Bengtzboe Eurofinas Iris Benohr Queen Mary University of London Lisbet Berg Oslo Metropolitan University Steven Berger BEUC Erwan Bertrand EUROCHAMBRES Anton Berwald Fraunhofer IZM Phyllis Bezzina Malta Competition and Consumer Affairs Authority Alexandre Biard BEUC María Pilar Biesa Ministry for Health, Consumption and Social Affairs. Spain. Gerd Billen Federal Ministry of Justice and Consumer Protection Peter Bischoff-Everding European Commission Carlos Bispo UGC- General Consumer Union Laura Blanco Etsy Inger Lise Blyverket Norwegian Consumer Council Thomas Bobinger Federation of German Consumer Organisations Maria Bøegh-Lervang Danish Competition and Consumer Authority Emil Bojin Asociatia Pro Consumatori Janine Borg EESC Daniel Bornhöfer Permamemt Representation Xavier Bouton DGCCRF Darko Bozhinoski TU Delft Egelyn Braun European Commission Elena Brolis European Commission Lone Brose Danish Safety Technology Auhtority Els Bruggeman Test-Aankoop/Euroconsumers Christoph Busch University of Osnabrück Isabelle Buscke Federation of German Consumer Organisations (vzbv) Mireille Busson European Commission Cynthia Busuttil Association for Consumer Rights Kate Byrne European Travel Retail Confederation Alexandre Caget U.D.E.A. - UNION DEFENSE DES EXPERTS D’ASSURE Petra Cakovska Consumer Protection Assotiation S.O.S. Slovakia Giovanni Calabrò Italian Competition Authority (ICA) Michael Callens Christian Sickness Funds Monica Calu ASOCIATIA CONSUMERS UNITED Eva Calvelo Muino European Consumer Centre The Netherlands Joan Canton European Commission Brigit Carroll TransferWise Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Maria Carvalho DECO - Portuguese Association for the Defense of the Consumer Luca Cassetti Ecommerce Europe Marina Catallozzi Autorità Garante della Concorrenza e del Mercato (Italian Competition Authority) Caroline Cauffman Maastricht University Peter Causton ProMediate (UK) Limited Ernani Cerasaro BEUC Pierre Chalancon Vorwerk / APPLiA Benoit Chantoin ECTAA -European Travel Agents and Tour Operators Association Anne Chauviré BNPP PF Mélissa Chevillard UFC-Que Choisir Irina Chiritoiu European Consumer Center Romania Monika Chojecka Office of Competition and Consumer Protection Rasa Ciceniene Bank of Lithuania Rían Claffey Jigsaw Ireland Raphael Coesme Permanent Representation of France to the EU Pinuccia Contino European Commission Tim Cooper Nottingham Trent University Marine Cornelis Next Energy Consumer Frederik Cousin DG for Economic Inspection Liana Cozigou Commission for Regulation of Electricity and Gas Carlos Crespo Permanent Representation of Spain Luisa Crisigiovanni Altroconsumo Bertrand Crosset Bureau Européen Union des Consommateurs Anastasia Crudele Ministry of economic development Orsolya Csorba European Commission Karen Dahl Nielsen Danish Safety Technology Auhtority Stephanie Darmanin European Commission Claire Darmon Apple Laurent De Barsy Ombudsman Insurance Belgium Mathilde De Becker Belgian association of research and expertise for the consumers oganisations Ariane De Bellefroid Food Service Europe Pieter-Jan De Koning Consumer Mediation Service Jasper De Meyer BEUC, European Consumer Organisation Petra De Sutter European Parliament Monika De Volder BEUC Eric Degerbeck European Commission Kristyna Deiberova European Commission Elisabrth Delahousse Nationale Federation for Crédit Agricole Chiara Dell’oro European Association of Co-operative Banks Maarten Depypere iFixit Gmbh Geert D’hollander European Commission Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Paola Di Fabio Ministry of Economic Development Christophe Diercxsens Too Good To Go Dimitrios Dimitriadis Eesc Soultana Dimou European Commission Sebastien Doligé Eurelectric Lucie Domingo ANEC Elena Donnari Council of European Energy Regulators (CEER) Nick Dornheim EuroCommerce Birgitta Dresp National Center for Scientific Research Fiona Dubernet Eurogas Jakub Dubjel Spotrebiteľské Centrum / Consumer Center Rossana Ducato UCLouvain Linda Duntava Permanent Representation of Latvia to the EU Mateja Durovic King’s College London Arno Ebner Federal Ministry for Labour, Social Affairs, Health and Consumer Protection Leonor Echevarría Pérez CaixaBank Bart Elewaut European Commission Millie Elsen CentERdata Michael Eslamian Huawei Technologies Fabrizio Esposito Universitè catolique de Louvain, PROSECO Project (Platform Regulation Ooperations in the Sharing Economy) Rainer Ettel Federal Ministry of Justice and Consumer Protection Georgios Evgenikos Wieclawska Ewelina European Commission Katelijne Exelmans Mediation service Postal sector Belgium / Consumer mediation service Belgium Benedicte Federspiel Danish Consumer Council Litsa Fidanidis European Commission Vedrana Filipović Grčić STATE INSPECTORATE Jonas Fittschen Association of German Banks Ana Catarina Fonseca Consumer Directorate General / Ministry of Economy and Digital Transition Alix Fontaine French Association of Large Companies Tue Fosdal European Commission Mark Foster Barclays Konstantina Fotiadou Synelixis Solutions S.A. Jason Freeman Competition and Markets Authority Rod Freeman Cooley Joachim Frislid Mission of Norway to the EU Steve Fritz Sofia Garrido European Mortgage Federation Heike Gehrke Federal Minitry of Justice and Consumer Protection Laetitia Ghebali Energy regulatory commission Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Roxana Gheorghiu European Commission Karen Ghysels European Consumer Centre Belgium (ECC) Patrick Gibbels Gibbels Public Affairs Michelle Gibbons AIM European Brands Association Marie Gillouard Crédit Agricole Consumer Finance Chiara Giovannini ANEC Selina Glaap National Association of German Co-operative Banks Alicia Gonzalez Chaves European Commission Monique Goyens BEUC - The European Consumer Organisation Alessia Gramuglia Stenström Consulting Caitlin Grant National Youth council of Ireland Isabelle Guittard-Losay BNP Paribas PErsonal Finance Aija Gulbe European Consumer Centre Janusz Gwiazdowski Coordinator for negotiations to the President of the Energy Regulatory Office / National Energy Ombudsmen Network (NEON) Evripides Hadjinestoros Cyprus Consumer Center for Alternative Dispute Resolution Ivar Halldorsson ECC-Iceland Lasse Heidemann Danish Chamber of Commerce Luc Hendrickx SMEunited Jens Henriksson The Swedish Consumer’s Association Eoin Hester NetNeutrals EU Susanne Hohenauer Ministry of Social, Health and Consumer Affairs Darko Horvat Ministry of Economy, Entrepreneurship and Crafts Eric Houtman energy ombudsman service James Hughes Aviva (member of the European Retail Financial Forum Gerhardus Huis In ‘T Veld Brian Huxley CEER Diane Iannucci MACIF Gunstein Instefjord The Norwegian Consumer Council Tzonka Iotzova European Commission Todor Ivanov European Community of Consumer Co-operatives (Euro Coop) Ida Ivek University of Zagreb Ileana Izverniceanu Consumers and User Organization Hervé Jacquemin University of Namur Karolina Jacuk Office of Competition and Consumer Protection Maja Janicka Office of Competition and Consumer Protection Wioletta Janoszka European Economic and Social Committee Goele Janssen European Parliament Annette Jantzen National Energy Ombudsmen Network Edyta Jarmoszuk The Office of Competition and Consumer Protection Romana Javornik European Consumer Centre Slovenia Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Olivier Jérusalmy Finance Watch Andreas Jespersen Danish Competition- and Consumer Authority Jeremie Jochmans Kreab AB Jennifer Johnson European Mortgage Federation-European Covered Bond Council (EMF-ECBC) Rytis Jokubauskas Alliance of Lithuanian Consumer Organizations Keith Judge National Youth Council of Ireland Mendoza Julien Deloitte Vasiliki Kalimeri European Commission Kilian Kaminski Refurbed GmbH Eoin Kelly APPLiA Europe Niamh Kiely National Youth Council of Ireland / SpunOut Georgios Kiriazis European Commission Hugh Kirk DIGITALEUROPE Vera Knoblochova Ministry of Industry and Trade Richard Knubben Leaseurope - Eurofinas Suzana Kolesar Croatian Chamber of Trades and Crafts Alieke Koopman Ministry of Economic Affairs and Climate Zrinka Kos Ministry of Economy, Entrepreneurship and Crafts Max Koschier Raiffeisen Bank International AG Mirjana Kosec Mediation Centre at the Croatian Chamber of Economy Kathrin Krause Federation of German Consumer Organisations Pille Kriibi EE Permanent Representation to the EU Johannes Krohnert German Association of Technical Inspection Agencies (Verband der TÜV e.V.) Michał Kubicki European Commission Martin Küchler German Permantent Representation to the EU Katri Kummoinen Ministry of Justice Breda Kutin ZPS slovene Consumer Association Marco La Marca European Commission Linda Läänesaar Estonian Consumers Union Laurent Laboure The European Council Sari Laine Sitra Vedran Lalic EuroCommerce Indrė Laurinaitytė-Bundzinskienė Bank of Lithuania Paolo Lavaggi European Commission Baptiste Legay European Commission Caroline Lei Eurofinas Natalia Leite European Consumer Centre Portugal Ana Leite Portuguese Government Joachim Leitner Verbraucherschlichtung Austria Dominique Lemaigre FPS Economy Helena Leurent Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Judit Lévayné Fazekas Széchenyi István University of Győr, Faculty of Law Zaiga Liepina Ministry of Economics Sebastian Lifflander EDiMA Marie Linder The Swedish Consumer Organisation Laurynas Lipskis Central Bank of Lithuania Maria Lissowska Warsaw School of Economics Jaume Loffredo BEUC - The European Consumer Organisation Marco B.m. Loos ACT (Amsterdam Centre for Transformative Private Law), University of Amsterdam Raquel Lopes eu travel tech Isabel Lopes Guerra Portuguese Permanent Representation to the EU Lucia Lorenčíková SOS - Consumer organisation - Slovakia Jacques Lovell HOTREC Joasia Luzak University of Exeter Augusta Maciuleviciute BEUC, The European Consumer Organisation Sandy Winkler Madar The Social Legal Aid / The European Consumer Debt Network Reine -Claude Mader Conseil économique et social europeen Aline Maigret BEUC Rosalie Majoor ING Bank NV Danijela Marković Krstić Ministry of Economy, Entrepreneurship and Crafts Nina Marolt Permanent Representation of the Republic of Slovenia to the European Union David Martin Ruiz BEUC - The European Consumer Organisation Fernando Martin Urrutia ADICAE, Association of users of Banks, Savings Banks and Insurance of Spain Sylvia Maurer BEUC - The European Consumer Organisation Isabelle Maurizi EuroCommerce Charles Mclaughlin NetNeutrals EU Mark Mcnulty National Yourh Council of Ireland Eugene Mcquaid Freshfields Bruckhaus Deringer LLP Felicia-Speranta Meclea-Anghel NATIONAL AUTHORITY FOR CONSUMER PROTECTION Irene Melian Grayling Alicia Ménendez Ministry of Health, Consumer Affairs and Social Welfare Georg Mentschl European Consumer Centre Austria Joseph Lynn Micallef Permanent Representation of Malta to the EU Martin Michelot TIC Council Isabelle Michiels European Commission Sorin Mierlea InfoCons Association Chloé Mikolajczak Right to Repair Baiba Miltovica Latvian National Association for Consumer Protection Valentina Veronica Mitran Piticu National Authority for Consumer Protection Léon Mölenberg Ecommerce Europe Annalisa Monaco Canon Europe Blanca Morales European Environmental Bureau/ European Consumer Organisation Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Anders Mortensen Danish Safety Technology Auhtority Emmanuel Mounier eu travel tech Denise Mühlemann Permanent Representation of the Federal Republic of Germany to the EU Joost Mulder FairFin Cyril Murie Chambre Nationale des Commissaires de Justice Benita Murinda National youth council of Ireland Sean Murphy Competition and Consumer Protection Commission Fiona Murray European Retail Financial Forum Roberto Musmeci CEPS & ECRI Monika Namyslowska University of Lodz, Faculty of Law and Administration Svilena Nasalevska National Association for Out of Court Settlements, NAIS Robert Nesirky National Youth Council of Ireland - NYCI Megan Ní Mhathúna NYCI Mariana Nicolau Collaborating Centre on Sustainable Consumption and Production (CSCP) Bogomil Nikolov Bulgarian National Association Active Consumers Eliza Nikolova National association for out-of-court Settlements Sophie Nordström Ministry of Finance Kristýna Nováková Without organisation Michelle O’ Hara South Leinster Money Advice & Budgeting Service Pablo Olivares Martinez European Commission Pedro Oliveira Business Europe Frederico Oliveira Da Silva BEUC - The European Consumer Organisation Fergus O’toole Competition and Consumer Protection Commission Yagmur Özkan Deutscher Bundesjugendring Ursula Pachl BEUC-The European Consumer Organisation Ivan Palcic Permanent Representation of Croatia to the EU Thea Palm Ministry of Economic Affairs and Communications Jan Panek European Commission Eirini Papadopoulou SELDIA Noémie Papp European Banking Authority Anne-Sophie Parent AGE Platform Europe Petar Parushev European Commission Sandra Passinhas University of Coimbra Sonia Passos Consumer Diretorate Gerneral Ioana Patrascu European Commission Alina Pavel SELDIA, The Direct Selling Association Charlotte Pavillon University of Groningen Pavel Pavlovkin European Consumer Centre Slovakia Ivana Pavlovska Ministry of Economy of the Slovak Republic Alejandro Perales Communication Users Association (AUC) Svetlana Permyakova Canon Europe Ltd. Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Giuseppe Perretti European Consumers Union Camille Perrin BEUC (European Consumer Organisation) Cezara Petruc MEP Lukasz Piechowiak Fintek.pl Maria Pintado European Commission Catarina Pires ERSE-Entidade Reguladora dos Serviços Energéticos Beate Pirker-Hörmann Ministry for labour, social affairs, health and consumer protection Maria Pisanò European Consumer Centre Italy Petra Píšová Slovak Trade Inspection Helga Pizzuto Malta Competition and Consumer Affairs Authority Zydrunas Plytnikas The Ministry of Justice of the Republic of Lithuania David Poland National Youth Council of Ireland Erik Porter Financial Conduct Authority Luka Posilović Faculty of Electrical Engineering and Computing Malgorzata Posnow-Wurm European Commission Guillaume Poullaouec UL Miriam Prado ADICAE Vinay Pranjivan DECO - Associação Portuguesa para a Defesa do Consumidor/Portuguese Consumer Protection Associaton Susana Pratt European Commission Martins Prieditis European Commission Geraldine Proust FEDMA Florence Punzano BEUC - European Consumer Organisation Angeliki Pythoula Ministry of Development and Investments - General Secretariat for Commerce and Consumer Protection Laura Radut European Commission Nelson Rainfray French Permanent Representation Prabhu Ramkumar TUV SUD Product Service Dikhsha Ramsurn NYCI Lena Rank DEKRA e.V. Heidi Ranscombe Maria Ioanna Rantou Hellenic Lone Rasmussen Danish Chamber of Commerce Konstantin Raykov Commission for Consumer Protection Odile Regnier Confédération Nationale du Crédit Mutuel Maria Reiffenstein Federal Ministry of Labour, Social Affairs, Health and Consumer Protection Lucia Reisch Copenhagen Business School María José Reyes López Valencia University Agustin Reyna BEUC Pavla Řezáčová Czech Perm. Rep. Hugues Ribiere French Insurance Federation Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Megan Ridderhof European Hotel Forum Marie-Josée Ries Ministry for Consumer protection Linda Rinkule Consumer Rights Protection Centre Pierantonio Rizzo GSMA Nora Rodríguez ASUFIN - Spanish Financial Users Association Blanca Rodriguez Galindo European Commission Sven Roehr European Commission Grazyna Rokicka Foundation of Consumers / Association of Polish Consumers Stephen Russell ANEC Vit Ruzicka Association of Non-banking Lenders Jaroslaw Ryba Polish Loan Institution Association Daniel Rysavka ERSTE GROUP BANK Cathrin Sætre Ministry of Children and Families Gilles Saint-Romain Groupe BPCE Martin Salamon Danish Consumer Council Ena Salihovic EuroCommerce Adelina Sandu Permanent Representation of Romania Fernanda Santos DECO Ines Scacchi ABI - Italian Banking Association Betina Schiønning Danish Chamber of Commerce Ute Schmaltz Association of German Banks Martin Schmalzried COFACE-Families Europe Bob Schmitz Union Luxembourgeoise des Consommateurs Philip Scholz Federal Ministry of Justice and Consumer Protection Hans Schulte-Nölke European Legal Studies Institute Bianca Schulz ECC France Julian Philipp Seibert Federal Network Agency (Bundesnetzagentur) Paulius Serapinas Lithuanian Youth Council Massimo Serpieri European Commission Roberta Serroni Ministry of Economic Development Rebecca Shanahan National Youth Council Ireland Una Shortall Council of European Energy Regulators (CEER) Gala Sierra-Cadenas European Commission André Silva Consumer Directorate-General Paulo Silva European Commission Luis Silveira Rodrigues DECO - The Portuguese Consumer Association Eva Sinkovic European Commission Mette Rose Skaksen Danish Competition and Consumer Authority Marieke Sluijters Authority for Consumers and Markets Petr Šmelhaus dTest, o.p.s. Sean Smith Department of Business, Enterprise and Innovation Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Adam Smuga Polish Council of Youth Organisations (PROM) Patrycja Sobczak Permanent Representation of Poland to the EU Ivana Soic Ministry of Economy, Entrepreneurship and Crafts Joanna Sołtan European Consumer Centre in Poland Astrid Soriano Plancq FTI Consulting Sonya Spasova European Consumer Centre Bulgaria Anne Sophie Spieler Project society Axelle Starek Ombudsman du Commerce asbl Lukas Stede German Rural Youth Association Dirk Stein Association of German Banks Dajana Šteković Ministry of Economy, Entrepreneurship and Crafts Kajsa Stenström Stenström Consulting Annika Stenström Nordic Financial Unions (NFU) Sofia Stigmar Svensk Handel Hristina Stoycheva Commission for Consumer Protection Anastasia Stylianidou European Consumer Centre Cyprus Patricia Suarez Ramirez ASUFIN - Spanish Financial Users Association Cyril Sullivan European Consumer Centre Ireland Wojciech Szczerba European Consumer Centre UK Jaana Tael Consumer Protection and Technical Regulatory Authority Kristi Talving Ministry of Economic Affairs and Communications Vihra Tarnadzhiyska Ministry of Economy Giulia Tarsitano Euro Coop Markus Terho The Finnish Innovation Fund Evelyne Terryn KU Leuven Ian Tewes Ministère de la Protection des consommateurs Anne Lina Tholen Commerzbank AG Tore Nyvold Thomassen European Free Trade Association (EFTA) Clara Thornton Competition and Consumer Protection Cecilia Tisell The Consumer Agency in Sweden (Konsumentverket) Satu Toepfer the Finnish Competition and Consumer Authority Christina Toftegaard Nielsen Danish Consumer Ombudsman Darja Tomse Ministry of Economic Development and Technology Geneviève Tomson Federal Public Service of Economy Carina Tornblom European Commission Rui Torres ACOP - Portuguese consummer association Paolo Tosoratti European Commission Anh Tran Council of European Energy Regulators Jan Trzaskowski Copenhagen Business School Luc Tuerlinckx Ombudsman for telecommunications Evelina Tumasonyte European Commission Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Fabio Tumminello Altroconsumo Vanessa Turner BEUC- The European Consumer Organisation Eva Tverberg Norwegian Ministry of Children and Families Henry Uitslag Consumentenbond Neringa Ulbaite State Consumer Rights Protection Authority Agne Urbonaite European Commission Kristina Vaksmaa-Tammaru European Consumer Centre Birgit Valgus Consumer Protection and Technical Regulatory Authority Karolien Van Den Akker CentERdata Cynthia Van Der Linden Ombudsrail / Consumer Mediation Service Belgium Angela Van Diejen Dutch Ministry of Economic Affairs and Climate Fernand Van Gansbeke DG Economic Inspection - FPS Economy Roxanne Van Giesen CentERdata Edwin Van Houten Authority for Consumers & Markets Jeroen Van Laer European Commission Virginie Van Overbeke AB-REOC Andrejs Vanags Latvian National Association for Consumer Protection (PIAA) Enrique Velázquez Association of Consumer Credit Information Suppliers Odette Vella Malta Competition and Consumer Affairs Authority Dimitri Vergne BEUC Christian Verschueren EuroCommerce Ruben Verstraete Directorate General for Economic Inspection João Pedro Videira Portuguese National Youth Council William Vidonja Insurance Europe Guntra Viksna Latvian National Association for Consumer Protection (PIAA) Signe Beate Vīksna Latvian National Association for Consumer Protection (PIAA) Marsia Vitali European Commission Baiba Vitolina Consumer Rights Protection Centre Miryam Vivar CONSUMERS AND USERS ORGANIZATION Viktor Vodička Czech Consumer Association Philip Von Brockdorff EESC Elisabeth Von Reitzenstein Independent Retail Europe Mariano Votta Cittadinanzattiva-Active Citizenship Network Tajana Vrban Ministry of Economy, Enterpreneurship and Crafts Grozdana Vuđan Ministry of Economy, Entrepreneurship and Crafts Michela Vuerich ANEC, the European consumer voice in standardisation Igor Vujović Society for consumer protection”Potrošač” Tiina Vyyryläinen Consumers´ Union of Finland Sara Wahlberg Swedish Consumer Agency Theresa Waizner German Insurance Association Jan Wammen Danish Safety Technology Auhtority Consumers in the Green 30-31 January 2020 and Digital Transition: Challenges and Solutions for a New

BRUSSELS Consumer Policy EUROPEAN CONSUMER SUMMIT

Alexis Waravka HOTREC (Hospitality Europe) Severine Waterbley Ministry of economy Suresh Weerasinghe Aviva Wouter Wessels NL PermRep Geneviève Wibaux DGCCRF - directorate for competition consumer affairs and fraud control Joke Wiercx EY Aneta Wiewiórowska Euroepan Legal Studies Institute Ragnar Wiik European Consumer Centre Norway Susan Wild European Retail Financial Forum (ERFF) Nick Wortley Competition and Markets Authority Zeynep Yildizeli TIC Council Michał Zakrzewski APPLiA - Home Appliance Europe Gintaras Zandaravicius Ministry of Justice Davide Zanon Italian Consumers for Euorpe Bogdan Zdrtentu European Commission Gabriele Zgubic-Engleder Chamber of Labour Natalija Žilinskienė The Ministry of Justice of the Republic of Lithuania Rosita Zilli Euro Coop - European Community of Consumer Co-operatives Petra Zmeltova European Commission András Zsigmond European Commission