THE BARTLETT

MASTERS FACULTY MANUAL 2019/20 We are The Bartlett UCL’s global faculty of the built environment. Individually, our schools and sections lead in their fields. In partnership, they deliver new responses to pressing world issues. As a whole, they represent a world leading, multidisciplinary faculty, united by the radical spirit of UCL. THE BART LETT The Bartlett Masters Faculty Manual 2019/20 01 PREFACE

This Manual is intended for use by all taught It is also up to you how you read it – you could read it postgraduate students of The Bartlett Faculty all from cover to cover, or you could dip in and out as of the Built Environment (i.e. MA/MArch/MSc/ you see fit and just read the sections you find of most MRes/MPlan). It provides a comprehensive set interest and/or relevance as your studies progress. of information designed to help you settle into your studies and navigate your way around UCL. However you decide to proceed we hope you find the contents helpful and wish you every It is split into various sections by theme success in your studies. If you have any feedback (as outlined overleaf). Please note not all of it will be (i.e. suggestions for improvements or if you spot any relevant to you and/or your circumstances – some errors) please contact the Academic Administration sections, for example, are intended only for students Manager, Ms Annabel Brown, via e-mail: new to London and/or the UK. There is something [email protected] for everyone however and most of it will apply to everyone.

Acknowledgements This manual was produced with the assistance of staff and students, and many of the ideas presented within it have been developed by the individuals involved. Above all, though, the Faculty could not function without students. Each successive cohort has helped shape future years through their creativity, comments, suggestions, and pure hard work: their input is reflected in this manual and our programmes as a whole.

Disclaimer This handbook is not meant to be exhaustive or to be a substitute for the various formal statements of UCL, University of London or other regulations. However, some of the most relevant materials from these documents have been reproduced in this handbook for ease of reference. Students are therefore strongly advised to read this handbook in conjunction with the college regulations http://www.ucl.ac.uk/srs/academic-manual/overview which take precedence and should be consulted for officially approved information.

Every effort has been made to ensure the information contained is accurate at the time of publication but The Bartlett Faculty of the Built Environment reserves the right to change the stated contents, arrangements, examinations and staffing of a course or facility for example, or to withdraw them before or during the session. Therefore, although the information in this booklet is correct to the best of our knowledge and belief at the time of printing, changes can and probably will occur. 02 Contents The Bartlett Masters Faculty Manual 2019/20 CONTENTS

This Manual is split up into eight clear sections to help you find what INTRODUCTION you’re after as quickly as possible. & ESSENTIAL INFORMATION You can also view this faculty 1 manual online: http://www.bartlett.ucl.ac.uk LIVING IN LONDON THE BARTLETT 2 MASTERS FACULTY MANUAL 2019/20

THE BARTLETT

MASTERS FACULTY MANUAL GETTING STARTED 2019/20 3

TEACHING 4 & LEARNING

SUPPORT 5 SERVICES

RESOURCES 6 & FACILITIES

POLICIES 7 & REGULATIONS 8 POST-STUDY The Bartlett Masters Faculty Manual 2019/20 03

06 Welcome from the Provost 11 Finding your way around UCL 17 Monitoring of student engagement essential information Introduction & 07 Welcome from the Dean 12 UCL at Here East 18 Changes to registration status 08 The history and structure of UCL 13 Term dates & college closures 18 Employment 08 The history and structure of The Bartlett 14 Staff roles & responsibilities 19 Professional accrediting bodies 10 Faculty office staff 16 Attendance requirements 20 Useful links

17 Our expectations of students 21 Common acronyms

28 Accommodation 30 Transport (including Lost Property, 35 Places to visit Living in London 29 Finances – costs & funding Cycling, Railcards, congestion charging) 36 Leisure activities (health & fitness) 29 Opening a UK bank account 33 Religion 36 Shopping (including bookshops) 30 Council tax 33 Places to eat/drink

38 Enrolment & re-enrolment 40 Selecting and confirming your modules 46 Public lectures & seminars Getting started (including student ID cards) 42 Teaching timetable 47 Returning to study 38 Keeping in contact 43 Printing & photocopying 47 Volunteering at UCL (and The Bartlett) (including UCL e-mail) 43 Student photographs 48 UCL Urban Laboratory 39 Portico 44 Library services 48 UCL ChangeMakers 40 UCL module catalogue 46 UCL & Bartlett student societies/networks

50 Pedagogy (programme delivery) 59 Marking, Second-Marking & Moderation 69 Illness & other Extenuating Circumstances Teaching & learning 51 Assessment types 59 Assessment and feedback 70 Feedback from students 53 External examiners 63 Academic integrity 71 Academic Representatives 53 Coursework submission & deadlines 64 Referencing & bibliographies 73 Committees 55 Student academic misconduct 67 Condonement 79 Student surveys 58 Learning agreements 67 Information about the consequences 79 Annual Student Experience Review 58 Student of Concern of failure 80 UCL ChangeMakers 58 Fitness to study 67 Reassessment 80 Student Quality Reviewers (SQR) 59 Reasonable Adjustments 69 Boards of examiners

82 Central Support Services website 83 Student Enquiries Centre (SEC) 85 Accommodation Support services 82 Disability, Mental Health and 83 UCL security systems 85 English language support Wellbeing team 83 Advisor to female students 85 UCL Centre for Languages 82 Out-of-hours support 83 Worry & stress & International Education (CLIE) 82 Crisis support – immediate help 83 Support groups & networks 85 UCL WritingLab 82 International Student Support 84 Contemplation/quiet rooms 86 Arena Centre for and Welfare 84 Anti-harassment & bullying policies Research-based Education 83 UCL Doctor & Dentist 84 Sexual misconduct and support 86 Career planning 85 Day nurseries

90 Computing – UCL Information 91 Moodle 93 Scholarships & prizes Resources & facilities Systems Division (ISD) 92 Students’ Union UCL 93 Skills training (Urban Skills Portal) 91 Windows Terminal Service (WTS) 92 Student Unions 93 UCL Global Citizenship Programme 9 1 W i F i 93 Students’ Union UCL 91 Computer cluster rooms postgraduate association

96 UCL Student Code of Conduct 98 Freedom of Information Act (2000) 102 Lone working Policies & regulations 97 Equality and Diversity 99 Intellectual property rights 102 Risk assessment 97 Departmental Equal Opportunity 99 Retention of students’ coursework 103 Health & Safety regulations Liaison Officers –DEOLOs 99 Grievance procedure 105 UCL’s Green Policy 97 UCL General Data Protection 99 Student complaints procedure Regulation (GDPR) & Data Protection 100 Ethics guidance

108 Graduation ceremonies 109 UCL Built Environment Clubs 110 Degree certificates &Post-study Appendices Post-study 109 Alumni 109 Providing references for 110 Transcripts students/graduates

04 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20 The Bartlett Masters Faculty Manual 2019/20 05 INTRODUCTION & ESSENTIAL

INFORMATION 06 Welcome from the Provost essential information Introduction & 07 Welcome from the Dean 08 The history and structure of UCL 08 The history and structure of The Bartlett

10 Faculty office staff 11 Finding your way around UCL 12 UCL at Here East 13 Term dates & college closures 14 Staff roles & responsibilities 16 Attendance requirements 17 Our expectations of students 17 Monitoring of student engagement 18 Changes to registration status 18 Employment 19 Professional accrediting bodies 20 Useful links 21 Common acronyms 1 06 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

WELCOME TO UCL I warmly encourage you to shape your journey at UCL. Take our university-wide surveys and make your voice heard. Become a ChangeMaker or an Academic Representative and work in partnership A message from the President and Provost, with academics to make your programme of study Professor Michael Arthur even better.

You’ll also have opportunities to learn outside Dear students your degree programme. Participate in our Global Citizenship Programme, exploring ways To those of you who are returning, welcome back. of addressing some of the world’s most pressing To those of you who are new, congratulations for challenges in the two weeks of summer term choosing UCL as your university. Whatever your following exams. Get involved with amazing degree programme, your UCL education offers volunteering opportunities (coordinated by the fantastic opportunities to stretch your intellect, Volunteering Services Unit) and make a difference expand your experience and develop your skills. locally. Investigate opportunities for entrepreneurship And you are in London, which was this year through UCL Innovation and Enterprise. recognised by QS as the best city in the world for students. UCL is first and foremost a community of great minds. You are a valuable member of that community. We want you to learn how to think, not what to think: I hope you will take every opportunity to shape your through our Connected Curriculum you have the time here, so that your experience is the best possible. opportunity to take part in research and enquiry and to create new knowledge. Your programmes Professor Michael Arthur are informed by the work of UCL’s world-leading UCL President and Provost researchers and are designed to develop your skills of analysis and problem-solving, preparing you for your career, wherever it takes you. At UCL, we believe the best way to solve a problem is to bring together thinking from different academic disciplines. This is reflected in the UCL Grand Challenges, our joined-up approach to the world’s most pressing problems. Most of our degrees allow you to take elective modules from other disciplines within UCL and we encourage language study, to bring new perspectives to your studies. The Bartlett Masters Faculty Manual 2019/20 07

WELCOME TO THE BARTLETT UCL and The Bartlett have a number of essential information Introduction & opportunities for you to meet other students, staff and industry from disciplines you wouldn’t normally think of, so do make the most of lectures and

A message from the Dean of The Bartlett seminars across the university. You’re also in Faculty of the Built Environment, Professor London, one of the most exciting cities in the world, Christoph Lindner with such a diverse population, you are sure to forge memories and friendships that will last a lifetime.

Welcome to The Bartlett, UCL’s Faculty of the Like yourself, I’m also starting this journey of being Built Environment. Over the past 100-years, new to The Bartlett. I joined as Dean on 2 September The Bartlett name, and faculty, has grown to be and I’m excited at the prospect of helping define one of the most competitive and comprehensive and progress the Built Environment subject and built environment faculties in the world. 2019 what it means and meeting everyone along the way. has been an incredible year for us- not only have we been celebrating our centenary with Yes, our work is about the shape and structure of The Bartlett 100 campaign, but this year we human environments, our ambition is boundless, achieved Number 1 ranking in the World QS and the possibilities are endless. And this is down Rankings for Architecture/Built Environment. to you as the next generation from The Bartlett to push the limits for the Built Environment disciplines, Most university faculties cluster together around tackle real work issues and help build a better future. a series of disciplines and methods, however The Bartlett is organised to tackle the challenges Finally, don’t forget that being a student should facing our planet and society in which the built be fun, so make sure you take the time out to enjoy environment plays a role. Our work at The Bartlett yourselves and make the most of being in London. is all about human spaces. Yes, that means physical structures like houses, building and cities, but also, Professor Christoph Lindner the invisible structures that govern these things: Dean political and legal systems; economic institutions and social norms. Even our understanding of the past, present and future. Combining design, history and theory across all of these areas, we work to understand the forces shaping society today – and we work to make society fairer and more prosperous. 08 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

THE HISTORY & STRUCTURE UCL is organised into eleven Faculties and 67 Departments. At the last census (2018/2019) OF UCL the student body comprised 42,106 students; 19,452 were undergraduates and 22,654 were postgraduates. Further statistics can be found here: UCL is the original, and the largest, constituent http://www.ucl.ac.uk/srs/statistics College of the federal University of London. It is a multi-faculty institution with consistently high ratings for research and teaching. It is proud of its radical pioneering tradition which continues in UCL’s THE HISTORY & STRUCTURE current commitment to be as outstanding, liberal, innovative and welcoming in the 21st century as OF THE BARTLETT it has been in the 19th and 20th. It first opened its doors to students in 1826. It was the third university to be founded in England after Oxford and The Faculty is comprised of several components, Cambridge and was the first to admit students of as follows: any race, class or religion, and the first to welcome women on equal terms with men. Its teaching — Bartlett School of Architecture (BSA) embraces the principles in which religious beliefs — Bartlett Centre for Advanced do not constrain the dissemination of knowledge Spatial Analysis (CASA) and exploration of ideas. UCL was the first university — Bartlett School of Construction to establish architecture as an academic discipline, and Project Management (CPM) and appointed the first Chair in Architecture for — Bartlett Development Planning Unit (DPU) Thomas Donaldson in 1841. — Bartlett School of Environment, Energy and Resources (BSEER) In the last three Higher Education Funding Council — Energy Institute of England (HEFCE) research rating exercises, UCL — Institute for Environmental Design as a whole has been consistently placed in the top and Engineering three multi-faculty universities along with Oxford — Institute for Sustainable Heritage and Cambridge. This reflects its position as a centre — Institute for Sustainable Resources of international excellence. Its central compact — Institute for Global Prosperity (IGP) campus is a short walk from London’s West End — Bartlett School of Planning (BSP) with its unrivalled choice of social, cultural, — Institute for Digital Innovation in the Built academic and professional resources, including Environment (IDIBE) the British Museum, British Library, Royal Institute — Institute for Real Estate (BREI) of British Architects (RIBA) and Royal Town — Institute for Innovation and Public Purpose (IIPP) Planning Institute (RTPI).

The Bartlett UCL Faculty of the Built Environment

The Bartlett The Bartlett The Bartlett The Bartlett The Bartlett UCL The Bartlett The Bartlett UCL School of Centre for School of Development School of Institute School of Institute Institute for Architecture Advanced Construction Planning Unit Environment, for Global Planning for Real Estate Innovation and (BSA) Spatial and Project (DPU) Energy and Prosperity (BSP) (BREI) Public Purpose Analysis Management Resources (IGP) (IIPP) (CASA) (BSCPM) (BSEER)

Director Director Director Director Director Director Director Director Director Bob Sheil Adam Dennett D’Maris Coffman Julio Davila Raimund Henrietta Moore Claudio de Andrew Edkins Mariana Bleischwitz Magalhaes Mazzucato

School Manager Departmental School Manager Departmental School Manager Institute School Manager Institute Institute Andy O’Reilly Manager Helen Pascoe Manager Philippa Shallard Manager Lisa Fernand Manager Manager Sonja Curtis Nkenji Okpara Yukiko Fujimoto Peter Humphries Helen Crane

UCL UCL UCL UCL UCL Institute Energy Institute Institute for Institute Institute for Digital (EI) Environmental for Sustainable for Sustainable Innovation Design and Heritage Resources in the Built Engineering (ISH) (ISR) Environment (IEDE) (IDIBE) Dean Alan Penn Director of Operations Sian Lunt Director Director Director Director Director Tim Broyd Neil Strachan Dejan Mumovic May Cassar Paul Ekins Academic Administration Manager Annabel Brown The Bartlett Masters Faculty Manual 2019/20 09

It is named after Sir Herbert Henry Bartlett, who in The Faculty therefore encompasses a wide range of essential information Introduction & 1911, made a large benefaction to College for the expertise and interests concerned with the planning, building of the north wing of the College Quadrangle design, financing, construction, landscaping, on Gower Street, into which the School of Architecture servicing and regulation of the built environment. moved. A Chair in Planning was created at UCL It is unique in offering a multi-disciplinary approach in 1914. Following a benefaction from the Wates to the study of the built environment. With the ability Foundation, the Department of Urban Planning to combine the disciplines of Architecture, merged with The Bartlett to become the School Construction Management, Environmental Design of Environmental Studies. This was the start of and Planning, The Bartlett is at the forefront of the The Bartlett’s strong tradition in multi-disciplinary debate that is shaping the future of cities. Situated teaching and research. in the heart of London, The Bartlett is able to draw on the capitals numerous experts and facilities in The multi-disciplinary nature of The Bartlett has been the field of the Built Environment and take advantage strengthened with the creation of chairs in a number of the flow of international experts through the city. of specialisms, including most recently Sustainable Staff are actively engaged in top quality research Heritage. The Bartlett, Faculty of the Built and advisory work on urban regeneration, including Environment, as it is now known, has a number of work for the British Government, UK Research Schools but it is known affectionately within college, councils, local authorities, regional bodies, and indeed world-wide, as just ‘The Bartlett’. It is professional organisations, voluntary sector the only University of London Department devoted organisations and charities. to the study and design of the built environment. 10 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

FACULTY OFFICE STAFF The Faculty Academic Administration (FAA) team is located on the 2nd Floor, 22 Gordon Street. The FAA is responsible for the administration of all programmes within The Bartlett Faculty of the Built The Dean of the Faculty of the Built Environment Environment spread across the various Schools. and Head of The Bartlett is Professor Christoph It administers all aspects of the admissions process, Lindner, whose office is located on the second examination and other formal student administrative floor of 22 Gordon Street. matters, and is responsible for servicing various [email protected] Faculty committees. The logistical day-to-day management of taught study is undertaken The Director of Operations is Sian Lunt whose office by School offices (i.e. submission of coursework, is located on the second floor of 22 Gordon Street. photocopying/printing queries etc.) whereas [email protected] the FAA is predominantly involved at the ‘entry’ (i.e. prior to and during the application process) and ‘exit’ (i.e. the formal assessment and graduation) stages of the academic cycle.

Sian Lunt Director of Operations

Peter McLennan Thea Heintz Rebecca Payne Steve Ridge George Burridge Faculty Graduate Teaching & Student Experience Deputy Academic Teaching & Tutor: Taught Learning Officer Manager Administration Manager Learning Officer

Kayvan Karimi Ian Lewis Annabel Brown Stephen Capus Aeli Roberts MRes Tutor Teaching & Academic Administration Teaching & Senior Tutor Learning Officer Manager Learning Assistant The Bartlett Masters Faculty Manual 2019/20 11

FINDING YOUR WAY AROUND UCL You may also contact UKCISA, the Council for essential information Introduction & International Education, for information and advice on a range of issues, particularly immigration, employment, fees and grants, and welfare benefits.

The following web address will help you Its telephone advice service operates Mondays to find your way around: to Fridays, 13.00–16.00 ( +44 (0)20 7102 9922). http://www.ucl.ac.uk/maps Appointments to see an advisor can be made if necessary. You can write to them For many students coming to UCL, this may be their at 9–17 St Albans Place, London N1 0NX. first visit to London and often their first period away Also please visit their website at: from their home country. We would like to encourage www.ukcisa.org.uk you, in every possible way, to use the experience of London, the UK and Europe to the best advantage. British Tourist Authority 1 Lower Regent Street, We are aware that most of you are financially London SW1Y 4PQ constrained, that London is an expensive city +44 (0)20 8846 9000 and travelling costly, but we urge you to plan Maps and guides of the UK. your time and money to get the maximum out of your experience. Trailfinders Waterstone’s, Lower Ground Floor, 203–205 Piccadilly W1J 9HD For more information on all aspects of living in +44 (0)20 7292 1888 Britain, you may consult The British Council’s Guide Books and maps, long and short haul enquiries. for Overseas Students and Visitors, published by Northcote House Publishers Ltd. Students who face difficulties in their course or face other problems should consult their personal tutor or welfare office in the first instance.

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UCL AT HERE EAST transport, robotics, healthcare, manufacturing and environmental measurement. The Bartlett, UCL’s Faculty of the Built Environment, and UCL Engineering expanded into these premises with At 1.2 million square foot in London’s Queen Elizabeth teaching across four programmes: MEng Engineering Olympic Park, Here East is one of London’s most and Architectural Design, MA Situated Practice, exciting new developments. A home for individuals MArch Design for Performance & Interaction and companies that range from start-ups to some and MArch Design for Manufacturing. of the most well-known companies both in the UK and globally, Here East offers unparalleled The scale of The Bartlett at Here East will enable infrastructure for innovation and excellence. UCL to strengthen its interdisciplinary research and teaching, as well as promote greater engagement In 2016, UCL took over 3,000 square metres with the local community, in advance of the opening of studio space at Here East, which will be of UCL East at Queen Elizabeth Olympic Park in used to undertake groundbreaking research the 2020/21 academic year. in areas that include architecture, infrastructure,

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Stratford The Bartlett Masters Faculty Manual 2019/20 13

TERM DATES Students on full-time Taught Masters programmes essential information Introduction & study for a full calendar year. Therefore, students are expected to study beyond the end of the third term to prepare their dissertation in time for submission

Term Dates in September. First Term Monday 23 September 2019 – Friday 13 December 2019 Students on full-time 15 month Taught Masters programmes should consult with their Departments Second Term Monday 13 January 2020 – on exactly when they are expected to studyoutside Friday 27 March 2020 the normal stated term dates.

Third Term Monday 27 April 2020 – Students on full-time two year Taught Masters Friday 12 June 2020 programmes should consult with their Departments on exactly when they are expected to study outside the normal stated term dates. Reading Weeks For those departments that operate them, For students who are Tier 4 visa holders, this means Reading Weeks are the weeks beginning Monday that you will continue to be restricted to term-time 4 November 2019 and Monday 17 February 2020. levels of permissible hours of work, paid or unpaid. More information on working during studies can be found here: UCL Examination Periods 2019/20 https://www.ucl.ac.uk/students/immigration- Examination Period visas/working-uk/working-during-your-studies 27 April – 5 June 2020 Formal teaching events are normally held during Late Summer Assessment Period the first and second terms. Revision classes 24 August – 11 September 2020 (if applicable) are normally held in the break between Terms 2 and 3 in mid-April depending on the examination dates. Unseen written Closures and Bank Holidays examinations are normally held during the first Christmas four weeks of the third term. Close – 5.30pm Friday 20 December 2019 Re-open – 9.00am Thursday 2 January 2020 HOST (Hosting for Overseas Students) Easter If you are in London over Christmas and would like Close – 5.30pm Wednesday 8 April 2020 to stay with a British family for the period, HOST Re-open – 9.00am Wednesday 15 April 2020 is an agency who will organise this. (HOST can also arrange for students to stay with families for Bank Holidays weekends). Contact HOST, Unit 8 Water House, Closed – Friday 8 May 2020 8 Orsam Road, London N1 5QJ Closed – Monday 25 May 2020 +44 (0)20 7739 6292 Closed – Monday 31 August 2020 [email protected] http://www.hostuk.org

Note All Bank Holidays, and the College closure dates based on them, are the standard ‘traditional’ dates and may be subject to change by government. 14 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

STAFF ROLES & — Are provided with pastoral support which is tailored to their needs, enabling them to take RESPONSIBILITIES full advantage of their time at UCL to develop and maintain a healthy and happy outlook on life; — Are given the opportunity to reflect on their Directors of Schools/Units have overall learning and personal development, and to responsibility for all postgraduate programmes discuss and formulate appropriate strategies and their development. Their remit is as cited here: to fulfil their potential during their studies at UCL; https://www.ucl.ac.uk/srs/academic-manual/ — Are equipped with a lifelong approach to policy-az/responsibilities/directors learning enabling continuing personal and intellectual growth; UCL is committed to providing all students with — Develop an awareness of the need for professional the academic guidance and personal support and career development, and receive guidance on that they need to flourish as members of our active the planning and recording of skills development learning and research community. As part of the wider throughout their studies in order to realise their support infrastructure provided by a programme, career aspirations; every undergraduate or taught postgraduate student — Experience the benefits of working with peers will be assigned a member of staff who can provide and tutors within a supportive atmosphere. constructive academic and personal development guidance and support. At the start of the year, Your personal tutor can be a valuable resource students will be provided with the name and identity to you and it is important to engage with them. of their personal tutor, the date of their first meeting, They may be very busy at certain times of the year and where and when the personal tutor can be found but do not be put off by this, they will make time in term time. Students are encouraged to be proactive to see you when they can. in engaging with their Personal Tutor, as it is the responsibility of the student to keep in touch. Departmental Tutors are responsible for the care of students, acting as a tutor for the cohorts in their Personal Tutors School as a whole. They act to support you in case UCL is committed to providing all students with the you have any personal or academic problems during academic guidance and personal support that they the year. If you have a personal or academic problem need to flourish as members of our active learning you can contact your Programme Leader or allocated and research community. As part of the wider support Personal Tutor (or any other member of the academic infrastructure provided by a programme, every staff) at any time. It is important that problems are undergraduate or taught postgraduate student identified and tackled as soon as possible. The will be assigned a member of staff who can provide content of any exchanges with your Departmental constructive academic and personal development Tutor are dealt with in confidence. guidance and support. At the start of the year, students will be provided with the name and identity The Faculty Graduate Tutor (Taught) (FGT:T) of their personal tutor, the date of their first meeting, liaises between The Bartlett and the UCL on and where and when the personal tutor can be matters relating to UCL regulations, assessment found in term time. Students are encouraged to be procedures and fees. See here for a full list of proactive in engaging with their Personal Tutor, as it duties/responsibilities: is the responsibility of the student to keep in touch. http://www.ucl.ac.uk/srs/academic-manual/ policy-az/responsibilities/faculty-grad-tutors#top Personal Tutors are full time academic members of staff who provide general support and advice to The Faculty Graduate Tutor (MRes) (FGT:MRes) students. They do not teach on either your course liaises between The Bartlett and the UCL on or optional module(s) and the reason for this is that matters relating to UCL regulations, assessment some students feel more comfortable expressing procedures and fees. See here for a full list of their queries/concerns with someone who is not duties/responsibilities: directly involved in their programme. You will meet http://www.ucl.ac.uk/srs/academic-manual/ with your Personal Tutor for the first time in a group policy-az/responsibilities/faculty-grad-tutors#top meeting. If you wish to have further individual meetings then you can arrange an appointment The Senior Tutor with them directly either by email or by visiting The Senior Tutor is available by appointment to during their office hours. Please note that Personal see students. In addition to dealing with students’ Tutors do not assist with academic work, but are personal and welfare matters, the Senior Tutor there to give pastoral support and general academic will liaise between The Bartlett and the UCL on support (as outlined here: https://www.ucl.ac.uk/ matters relating to UCL regulations, assessment teaching-learning/teaching-resources/personal- procedures and fees. tutoring/). UCL intends that its students: The Bartlett Masters Faculty Manual 2019/20 15

If you feel unable to contact any of the above, the Board of Examiners with recommendations on essential information Introduction & you can also contact in confidence: student progression, advising students on their Dr Ruth Siddall, College Mediator: eligibility for late assessment and deferred/referred [email protected] (resit) examinations. The PL must also adhere to the

School/Faculty Learning and Teaching Strategy, Please also see: develop appropriate quality assurance mechanisms http://www.ucl.ac.uk/student-mediator where appropriate (including those required for programme approval and modification of existing If you have a problem, please talk to somebody about programmes, create new modules and maintain it. If you keep it to yourself you cannot be offered existing modules and response to the Annual Student advice or put in touch with those who can give such Experience Review reports. In addition s/he must advice. If the problem affects your studies and you maintain the integrity of the programme so as subsequently perform badly in your assessments, to ensure continued accreditation by the relevant staff will be less able to help you find a solution than professional bodies. if they have time to deal with it. The PL is responsible for the pastoral welfare Programme Leaders (PLs) have responsibility of students following his or her programme for the co-ordination, review and development (in many respects acting as the Personal Tutor) of the programme as a whole, i.e. and in particular the induction of new students into the School, providing advice to students on a wide — Overall co-ordination of programme; range of academic and pastoral issues and ensuring — Co-ordination between programmes of study; that academic references are provided for students/ — Faculty Teaching Committee graduates on request. S/he should ensure they and Postgraduate Programme Committee; are available on a regular basis for students and — Programme monitoring and review; must maintain a complete set of records of illness — Programme handbook; and similar matters that might affect academic — Exam board representation; performance (akin to the Personal Tutor role). S/he — Brochure, prospectus and website updating; should also be the first point of contact for students — Compiling end of year reports and response with a complaint or grievance, providing advice to examiners’ reports; and attempting to resolve the dispute informally, — Co-ordinating with Professional Institutes referring students to the Faculty Tutor in those (i.e. the RIBA, RTPI, RICS); cases that cannot be resolved informally. — Co-ordinating prizes and pass lists; — Nominating students for academic prizes; The PL is responsible for regular communication — Organising part-time contributors; on issues relating to Faculty and UCL regulations/ — Maintaining programme budget. practice with academic/administrative colleagues in the Faculty and UCL (and with academic and For most taught students, your main source of professional services colleagues in the School), support is your Programme Leader (PL). Programme maintaining departmental communications on any Leaders are available for discussing academic interdisciplinary programmes to which the School and pastoral matters; you will meet with your contributes, the active promotion of UCL’s Outreach Programme Leader periodically during the academic initiatives to enhance the diversity of the student year. The PL has a key role. S/he is the most visible body within the School, the maintenance of staff member to students of their programme, publicity material with respect to programmes having (in most cases) handpicked them during and the annual updating of the School’s entry the recruitment process. As such they are integral for the UCL prospectus. to a good student experience so need to lead their programme in a friendly and supportive but Professional Services Staff professional manner. The role is demanding and Professional Services staff are based in Schools, intensive and requires a good working knowledge in the Faculty Office and within the central functions of UCL policies and procedures. of UCL Registry (i.e. the Admissions Office, the Examinations Office and so on). Although all The PL has oversight of his or her programme and professional services staff with overlapping roles, is therefore responsible for its co-ordination and their remits differ slightly according to which delivery, although some programmes employ a team of the three distinct areas they are based in. of academic colleagues to assist with carrying A brief overview may be summarised thus: out some duties (admissions for example). S/he is responsible for ensuring that students follow School Office staff provide a ‘local’ tailored a coherent degree programme, giving advice service and are the first point of contact/enquiry on choice of modules and arranging appropriate for current students, being at the forefront of the academic tutorials. S/he is also responsible for multiple support services UCL provides. They are co-ordinating examination arrangements, providing highly visible to the student body from induction, 16 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

being known on sight/by name and provide advice Because Masters courses span only one (or two) on a range of issues throughout the duration of year(s) of full-time study (or a maximum of five years a student’s programme and beyond. They are seen of part-time study), it demands full concentration as the ‘font of all knowledge’ for local policy and commitment from participants. Part-time and practice, being able to advise and assist in students must ensure that the demands of the all aspects of programme administration. S/he course take priority over their employment or other is responsible for the collation and management non-academic commitments. Every student is of information, for example on attendance expected to be in attendance during their period and engagement monitoring of students, and of enrolment according to the dates for terms set also for ensuring the smooth administration out in this manual. Absences during the year will of the programme. only be permitted in exceptional circumstances. Your academic progress will, at all times, take priority Faculty Office/Faculty Academic Administration over any part-time employment commitments, and staff provide a more generalised ‘behind the scenes’ the latter will not be acceptable as an excuse for service for current students, having a less visible unsatisfactory academic performance or for absence role. They act as an interface between the School from lectures, tutorials, seminars and field visits. and the central college, having an advisory/regulatory remit, and generally have direct contact only at A student may be permitted to study away from UCL the initial and final stages of the PGT lifecycle on academic grounds as part of the standard delivery (i.e. admissions and assessment). Students can and of their programme or module e.g. when undertaking do have direct contact via e-mail but rarely in person. a placement or fieldwork, or a year of study abroad as part of the degree programme. Where such Student & Registry Services Staff provide the a period of study is part of an approved programme infrastructure required at college level and thereby or module, students do not need to gain further ensure that applicants can apply, new students permission to study away from UCL. Students be enrolled, taught and assessed and graduands may also be permitted to study away from UCL graduate etc. They have little direct contact with on academic grounds which are not part of the applicants or students (excepting at initial enrolment standard delivery of a programme or module or fee payment queries for example) but provide e.g. collecting data or conducting research. Such the central framework, issue offers of admission a period of study away from UCL must not be taken and confer awards. until it is authorised by their Programme Leader. Students must inform their Programme Leader Users of UCL Registry services include potential before they intend to study away from UCL, and actual applicants for programmes, schools and and provide the location of study and the reason colleges and their staff, universities within the UK for doing so via this form available here: and abroad, UCL staff and students, lay members https://www.ucl.ac.uk/students/student-status/ of UCL committees, students’ parents and relatives, changes-your-studies/study-away-ucl. The period UCL alumni, employers, outside agencies and of this form of study away from UCL must not organisations, and researchers. The six departments exceed three months. Under UK immigration of Student and Registry Services The( Registrar’s requirements, UCL is required to record where Office, Academic Services, Access and Admissions, students are studying if not at UCL. Students Information and Data Services, Student with Tier 4 visas must, therefore, also inform UCL’s Administration and Student Support and Wellbeing) Immigration Compliance Office of any period of provide a range of services and have formulated study away from UCL. Students are expected to be detailed service standards for their areas of activity: in regular contact with their academic department these are available from the Registrar’s Office during any period of study away from UCL. or the relevant Department. It is anticipated that some students may need to travel abroad to do field work for their dissertation but permission is still required for this. Any absence ATTENDANCE REQUIREMENTS that affects a student’s ability to attend lectures or other teaching events should be discussed with the Programme Leader before travel or other arrangements are made. You are expected to be in attendance throughout your programme of study. This excludes the You must arrive at all classes on time. Late arrivals approved vacations at Christmas and Easter, unless are very disruptive and often delay the teaching the programme of study requires you to attend a session for everyone. You will not be permitted site visit or field course. If you have special reasons to sign the register if you arrive late, and this for wishing to be absent from UCL during term-time, will be logged as an absence. Tutors also reserve you must obtain permission from your Programme the right to refuse admission to those who arrive Leader or supervisor. late. Therefore: The Bartlett Masters Faculty Manual 2019/20 17

— Please turn up to the right place at the right time OUR EXPECTATIONS essential information Introduction & — Please do not enter the lecture theatre while the lecturer is talking, this is offensive and OF STUDENTS discourteous – you should wait until there is

a suitable break in the lecture for you to enter — Similarly please do not leave the lecture early UCL enjoys a reputation as a world-class university. without very good reason (such as feeling unwell) It was founded on the basis of equal opportunity, — Please do not chatter, text or make/receive calls being the first English university to admit students while in the lecture theatre. Mobile phones should irrespective of their faith and cultural background be switched off and the first to admit women. UCL expects its — Please do not bring alcoholic drinks into class members to conduct themselves at all times in — There are restrictions on taking any food or drink a manner that does not bring UCL into disrepute. into some of the lecture theatres – please observe Students should ensure they read and familiarise the rules shown. themselves with UCL’s Student Code of Conduct and other related policies and should be aware that UCL expects students to aim for 100% any inappropriate behaviour may lead to actions attendance, and has a minimum attendance under UCL’s Student Disciplinary Procedures. requirement of 70% of scheduled learning, teaching and assessment activities. If a student does not meet this requirement they may be barred from summative assessment. Attendance MONITORING OF is recorded on registers circulated at every class which you are responsible for signing. Under UCL STUDENT ENGAGEMENT Regulations, you are allowed to enter for examinations or assessments only if tutors can confirm you have attended the appropriate module and pursued A number of students will have had to obtain a visa it to their satisfaction. You may not be permitted in order to study at UCL. In line with UCL’s obligations to present assessments or take examinations if your under UK immigration laws, students who hold a attendance is unsatisfactory, or your marks may be Tier 4 visa must obtain authorisation for any absence withheld. All tutors regard satisfactory attendance from teaching or assessment activities. UCL is and behaviour at lectures, tutorials and other required to report to UK Visas and Immigration classes (including any relevant laboratory, practical, (UKVI) and engagement monitoring is undertaken field and studio work) as obligatory. Therefore by departments at regular points during a student’s attendance must not drop below 70% on any module. registration. This is not only to meet the UKVI If it does without good reason you may be ‘barred’ requirements, but also to identify any problems as from assessment. Further information about barring early as possible to ensure action is taken to advise and termination of studies can be found here: or assist the student.. UCL therefore monitors https://www.ucl.ac.uk/srs/academic-manual/c1/ attendance at lectures and other teaching events as agreements/barring well as submission of assignments, attendance at examinations and dissertation supervision meetings. Any absence due to illness requires a medical certificate. Internal and external examiners may take Where it appears to UCL that an enrolled student is illness into account when assessing work but only not properly engaged with their course, this will be if a formal request for extenuating circumstances reported to the Borders Agency who may withdraw is submitted supported by documentation such as the visa and require the student to leave the United a medical note. Approval for absence due to foreseen Kingdom. (If students need to travel abroad during circumstances must be cleared in advance through their course they should ensure that they have your Year Coordinator and/or Programme Director. appropriate documentation to allow them to re-enter Your certified illness will be notified to the relevant the United Kingdom.) Board of Examiners. You must do this as soon as possible after the examination(s) in question, Engagement monitoring is undertaken by academic and in any event BEFORE the final meeting of the departments at regular points during students’ relevant Board of Examiners. registration at UCL. This is to ensure that students are engaging with their studies, to identify problems as early as possible to ensure that action can be taken to advise and/or assist and to meet the requirements set by the UKVI for students with Tier 4 visas. UCL has a duty of care to all students and treats all students equally, except where UK legislation does not allow this. 18 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

UCL takes engagement monitoring very seriously. CHANGES TO UCL is expected to comply with the engagement monitoring requirements for Tier 4 students, as set REGISTRATION STATUS by UKVI. If this is not followed, UCL will be in danger of losing its highly trusted sponsor status or even its license, which could in turn mean that it would not Students who wish to change their status as have the right to recruit and teach overseas students. part/full-time students or defer the final deadline for completion of Programme requirements for Your engagement will be monitored with regular personal, health or other reasons should first registers at compulsory lectures, coursework discuss their position with the Programme Leader. hand in dates, contact with members of staff Depending on each case, permission from the and Moodle access. Faculty Tutor and UCL Dean of Students (Academic) may be required and will be given only under In line with UCL’s obligations under UK immigration exceptional circumstances. laws, students who hold a Tier 4 visa must obtain authorisation for any absence from teaching or It is possible that severe personal or family assessment activities. UCL is required to report to circumstances require an interruption of studies. UK Visas and Immigration (UKVI) and engagement This will require cessation of studies for 12 months monitoring is undertaken by departments at regular in which case all relevant assessments will be points during a student’s registration. This is not only deferred. However, in the case of students needing to meet the UKVI requirements, but also to identify visas, it will normally also mean that the student any problems as early as possible to ensure action has to leave the United Kingdom for the period is taken to advise or assist the student. of interruption. Students will need to complete http://www.ucl.ac.uk/srs/academic-manual/ a form to request a formal interruption of studies c1/taught-registration/absence which may be obtained here: http://www.ucl.ac.uk/current-students/ For students who are Tier 4 visa holders, this means services_2/registration_status that you will continue to be restricted to term-time levels of permissible hours of work, paid or unpaid. More information about changes to registration More information on working during studies can status can be found here: be found on the Immigration and Visas website: http://www.ucl.ac.uk/ http://www.ucl.ac.uk/iss/immigration-visa/ current-students/services working-in-the-UK

Where a student is studying at UCL under a Tier 4 visa and they are absent from UCL due to short-term EMPLOYMENT illness or other extenuating circumstances, the student must obtain formal authorisation from UCL. When considering an application for authorised absence UCL will take into consideration the student’s Although we understand that the expense of studying ability to keep up with their studies and complete in London means that many students need to assessments, including sitting examinations. work on a part-time basis, full-time students should be aware that study will require at least an average Please find more information and the form of 35 hours a week. Work commitments outside to complete here: College of more than 12 hours a week are not http://www.ucl.ac.uk/srs/academic-manual/ therefore considered appropriate for students on c1/taught-registration/absence full-time modes of study, and International Students must adhere to the conditions on their visa. For further information see: http://www.ucl.ac.uk/current-students/ The UCL Careers Service has information regarding guidelines/monitoring_engagement full time or part time work, fixed term, temporary or permanent jobs or perhaps work experience or volunteering opportunities. The Students’ Union UCL also runs a ‘jobshop’.

To find out more about some restrictions to the types of employment you can undertake, visit the UCL website on working during your studies: http://www.ucl.ac.uk/careers/opportunities/jobs https://www.ucl.ac.uk/iss/immigration-visa The Bartlett Masters Faculty Manual 2019/20 19

Further details for international students Royal Institute of British Architects (RIBA) essential information Introduction & can be found on the website for the UK Council 66 Portland Place for International Student Affairs (UKCISA): London W1B 1AD http://www.ukcisa.org.uk/International- +44 (0)20 7580 5533

Students/Study-work--more/Working- www.architecture.com during-your-studies/How-many-hours- a-week-can-I-work/ Code of Conduct: www.architecture.com Part-time students should also ensure that their PL is aware of any relevant employment-related difficulties. The Royal Chartered Institute of Surveyors (RICS) 12 Great George Street Parliament Square PROFESSIONAL BODIES London SW1P 3AD +44 (0)870 333 1600 WHO ACCREDIT VARIOUS www.rics.org TAUGHT PROGRAMMES Code of Conduct: http://www.rics.org/uk/regulation1/compliance1/ ethics--professional-standards/ Architects Registration Board (ARB) 8 Weymouth Street London W1W 5BU The Royal Town Planning Institute (RTPI) +44 (0)20 7580 5861 41 Boltoph Lane http://www.arb.org.uk London EC3R 8DL +44 (0)20 7929 9494 www.rtpi.org.uk Code of Conduct: http://www.arb.org.uk/architect-information/ Code of Conduct: architects-code-standards-of-conduct-and- http://www.rtpi.org.uk/membership/ practice/ professional-standards/

Chartered Institute of Building (CIOB) The Chartered Institute of Building 1 Arlington Square Downshire Way Bracknell RG12 1WA +44 (0)1344 630 700 http://www.ciob.org

Code of Conduct: http://www.ciob.org/sites/default/files/ Rules%20and%20Regulations%20of%20 Professional%20Competence%20and%20 Conduct_0.pdf

Chartered Institution of Building Services Engineers (CIBSE) 222 Balham High Road London SW12 9BS +44 (0)20 8675 5211 http://www.cibse.org

Code of Conduct: https://www.cibse.org 20 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

USEFUL LINKS

Academic Regulations https://www.ucl.ac.uk/academic-manual/about Careers Service www.ucl.ac.uk/careers/ Complaints Procedure http://www.ucl.ac.uk/srs/academic-manual/c1/complaints Current Students useful information www.ucl.ac.uk/current-students/ Data Protection Policy https://www.ucl.ac.uk/legal-services/data-protection-overview Disability Services http://www.ucl.ac.uk/disability/ Email log-in https://www.ucl.ac.uk/isd/services/email-calendar Exam Papers http://www.ucl.ac.uk/library/digital-collections/collections/exam Green Policy www.ucl.ac.uk/youhavethepower/ Grievance Procedure https://www.ucl.ac.uk/academic-manual/chapters/chapter-6- student-casework-framework/section-10-ucl-student- complaints-procedure International Students http://www.ucl.ac.uk/prospective-students/international Library Services www.ucl.ac.uk/library/ Moodle log-in www.ucl.ac.uk/moodle New Student Information http://www.ucl.ac.uk/new-students/ Plagiarism Guidelines www.ucl.ac.uk/current-students/guidelines/plagiarism Portico log-in www.ucl.ac.uk/portico Reference citation http://www.ucl.ac.uk/library/training/guides/ webguides/refscitesplag Statistics about UCL www.ucl.ac.uk/registry/statistics/current Student Conduct https://www.ucl.ac.uk/srs/academic-manual/c1/c1-intro#top Student Support https://www.ucl.ac.uk/students/student-support-and-wellbeing Study Skills https://www.ucl.ac.uk/students/skills Timetable www.ucl.ac.uk/timetable Password amendment https://myaccount.ucl.ac.uk/ Urban Skills Portal https://extendstore.ucl.ac.uk/catalog?category=3 Volunteering with UCL www.uclu.org/volunteers UCL home page www.ucl.ac.uk Bartlett Faculty home page http://www.bartlett.ucl.ac.uk/ Information Services Dept. www.ucl.ac.uk/isd/ Psychological Services https://www.ucl.ac.uk/students/support-and-wellbeing/ student-psychological-services UCL Accommodations Office http://www.ucl.ac.uk/prospective-students/accommodation/ UCL Advisor to Women Students https://www.ucl.ac.uk/students/support-and-wellbeing/ specialist-information-and-support/adviser-women-students UCL Libraries http://www.ucl.ac.uk/library/ UCL Graduate School http://www.grad.ucl.ac.uk/ UCL Careers Service http://www.ucl.ac.uk/careers/ Students’ Union UCL http://uclu.org/ UCL’s Disability Services http://www.ucl.ac.uk/disability/ Foreign Travel Advice https://www.gov.uk/foreign-travel-advice RICS www.rics.org/ RTPI www.rtpi.org.uk UCL Recommended Doctor https://www.ucl.ac.uk/students/support-and-wellbeing/ register-doctor UCL Recommended Dentist http://thedentalcentrelondon.com The Bartlett Masters Faculty Manual 2019/20 21

COMMON ACRONYMS essential information Introduction &

1-19TP 1-19 Torrington Place 132HR* 132 Hampstead Road 140HR* 140 Hampstead Road 22GS 22 Gordon Street 25GS 25 Gordon Square AAM Academic Administration Manager AAR Postgraduate Certificate in Advanced Architectural Research AB Academic Board AC Academic Council ACo MRes/MSc Architectural Computation ACom Academic Committee AD MArch Architectural Design ADT MRes Architecture & Digital Theory AH MA Architectural History AHRC Arts & Humanities Research Council AHUE MA Architecture & Historic Urban Environments AM Academic Manual APC2 Architecture Programmes Committee (postgraduate taught) APL Accreditation of Prior Learning ARB Architects Registration Board Arch MArch Architecture AS Academic Services ASER Annual Student Experience Review (replaced AMR from 2015/2016) AYR Academic Year BA British Academy BAUS MSc Building Acoustics & Urban Soundscape BEAMS A UCL ‘School’, consisting of the following Faculties: The Bartlett, Engineering Sciences, Mathematical & Physical Sciences BEIS Department for Business, Energy & Industrial Strategy BioID MArch/MSc Biointegrated Design BME Black & Minority Ethnic BMS Bartlett Masters Scholarships BoE Board of Examiners BSA Bartlett School of Architecture BSc Bachelor of Science BSCPM Bartlett School of Construction & Project Management BSEER Bartlett School of Energy, Environment & Resources BSEF Bartlett Student Experience Forum BSP Bartlett School of Planning BStEC Bartlett Student Experience Committee BUDD MSc Building & Urban Design in Development C2RS Changes to Registration Status (Portico functionality) CAS Confirmation of Acceptance for Studies(for overseas applicants) CASA Centre for Advanced Spatial Analysis CD* Course Director (recently re-titled ‘Programme Leader’) CE MSc Circular Economy CEM MSc Construction Economics & Management CH Central House CIBSE Chartered Institution of Building Services Engineers CMA Competitions & Markets Authority CSC China Scholarships Council DA Department Administrator DAAM Deputy Academic Administration Manager DAP MSc Development Administration & Planning

Organisations and terms which have been replaced, changed name, or ceased to exist are marked with an asterisk (*). They are included because they may continue to be referred to. 22 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

DAPs Degree Awarding Powers DARO* Development & Alumni Relations Office DAS Director of Academic Services DEOLO Departmental Equal Opportunities Liaison Officer DfM MArch Design for Manufacture DfPI MArch Design for Performance & Interaction DGT Departmental Graduate Tutor DIBAM MSc Digital Innovation in Built Asset Management DLHE Destinations of Leavers from Higher Education DM Departmental Manager DoS Director of School DPU Development Planning Unit DSA Disabled Students’ Allowance DSCH MSc Data Science for Cultural Heritage DSR Departmental Student Representative DT Departmental Tutor DTC Departmental Teaching Committee DTCe Doctoral Training Centre DTP Doctoral Training Pathway EAD MEng Engineering & Architectural Design ECTS European Credit Transfer & Accumulation System EdComm Education Committee EDE MSc Environmental Design & Engineering EDS MRes Energy Demand Studies EE External Examiner EFL English as a Foreign Language ELO Examinations Liaison Officer EM Engagement Monitor EO Examinations Office EPEE MSc Economics & Policy of Energy & the Environment EPSRC Engineering & Physical Sciences Research Council ESD MSc Environment & Sustainable Development ESDA MSc Energy Systems & Data Analytics ESRC Economic & Social Research Council EU European Union FAA Faculty Academic Administration FAQ Frequently asked Questions FBoE Faculty Board of Examiners FE Further Education FEHQ Framework for Higher Education Qualifications FGT Faculty Graduate Tutor FLC Faculty Library Committee FM Faculty Manager FMan Faculty Manual FO Faculty Office FOI Freedom of Information FSR Faculty Student Representative FT Faculty Tutor FTC Faculty Teaching Committee FTE Full Time Equivalent GAO Graduate Admissions Office GDPR General Data Protection Regulation GPA Grade Point Average HCP MSc Housing & City Planning HE Higher Education HEFP MSc/MA Heritage Evidence, Foresight & Policy HEI Higher Education Institute

Organisations and terms which have been replaced, changed name, or ceased to exist are marked with an asterisk (*). They are included because they may continue to be referred to. The Bartlett Masters Faculty Manual 2019/20 23

HESA Higher Education Statistics Agency essential information Introduction & HF MSc Healthcare Facilities HoS Head of School HR Human Resources

HUD MSc Health in Urban Development HWSB MSc Health, Wellbeing & Sustainable Buildings IA Institute Administrator IBSDO MSc Integrated Building Systems Design & Operation IEDE Institute for Environmental Design & Engineering IGP Institute for Global Prosperity IIF MSc Infrastructure Investment & Finance IIPP Institute for Innovation & Public Purpose IIPPV MPA Innovation, Public Policy and Public Value IP MSc International Planning IQR Internal Quality Review IREP MSc International Real Estate & Planning IRIS Institutional Research Information System ISD Information Services Division ISH Institute for Sustainable Heritage ISOP International Student Orientation Programme ISR Institute for Sustainable Resources IUD MRes Interdisciplinary Urban Design IW Induction Week JACS Joint Academic Coding System JBM Joint Board of Moderators LA MA/MArch Landscape Architecture LAg Learning Agreement LAHP London & Arts Humanities Partnership LC Library Committee LE MSc Learning Environments LL MSc Light & Lighting Lo-Lo London-Loughborough (academic partnership) MA Master of Arts MArch Master of Architecture MASP MA Situated Practice MEng Master of Engineering Moodle Virtual Learning Platform MP Maple House MPhil Master of Philosophy MRes Master of Research MRes Comm MRes Committee MSc Master of Science MSci MSci Architecture NSS National Student Survey NUS National Union of Students NVQ National Vocational Qualification OfFA Office for Fair Access OfS Office for Students OIA Office of the Independent Adjudicator ONS Office for National Statistics Opinio Questionnaire software (for capturing student feedback) ORS Overseas Research Scholarship OVPESA Office of the Vice-Provost: Education & Student Affairs PAMS* Publication & Marketing Services Part II MArch Architecture Part III Professional accreditation programme for architects (RIBA/ARB approved) PDF Portable Document Format

Organisations and terms which have been replaced, changed name, or ceased to exist are marked with an asterisk (*). They are included because they may continue to be referred to. 24 Introduction & essential information The Bartlett Masters Faculty Manual 2019/20

PEM MSc Project & Enterprise Management PG Postgraduate PGR Postgraduate (Research) PGT Postgraduate Taught PGTA Postgraduate Teaching Assistant PhD Doctor of Philosophy PL Programme Leader Portico UCL’s interactive records system (for applicants/students/programmes etc.) PPC Postgraduate Programmes Committee PRES Postgraduate Research Experience Survey PSO Portico Services Office PT Personal Tutor PTES Postgraduate Teaching Experience Survey QAA Quality Assurance Agency RCUK Research Councils UK REC Research Ethics Committee REF Research Excellence Framework REI Real Estate Institute RIBA Royal Institute of British Architects RICS Royal Institute of Chartered Surveyors RTPI Royal Town Planning Institute SCN Student Candidate Number SCUA MSc Smart Cities & Urban Analytics SDAC MRes/MSc Spatial Design, Architecture & Cities SDP MSc Social Development Practice SDSV MRes Spatial Data Science & Visualisation SEAHA MRes Science & Engineering in Arts, Heritage & Archaeology SEO Student Experience Officer SEQ Student Evaluation Questionnaire SES Student Experience Survey SFE Student Funding England SH MSc Sustainable Heritage SITS Student Information System (the software underlying ‘Portico’) SLC Student Loan Company SMP MSc Strategic Management of Projects SMT Senior Management Team SO School Office SP MSc Spatial Planning SPCS Student Psychological and Counselling Services SR MSc Sustainable Resources SRep Student Representative SRN Student Registration Number SRS Student and Registry Services SSCC Staff & Student Consultative Committee SSW Student Support & Wellbeing ST Senior Tutor StAR* Student Academic Representative (the former term for Student Representatives) StEC UCL Student Experience Committee SU MSc Sustainable Urbanism SUUCL Students’ Union UCL TCP MSc Transport & City Planning TCR Tottenham Court Road TEF Teaching Excellence Framework Tier 4 A student visa TLA Teaching & Learning Assistant TLO Teaching & Learning Officer Turnitin Plagiarism detection software

Organisations and terms which have been replaced, changed name, or ceased to exist are marked with an asterisk (*). They are included because they may continue to be referred to. The Bartlett Masters Faculty Manual 2019/20 25

UCAS University & College Admissions Service essential information Introduction & UCL University College London UCLSelect UCL’s Admissions Portal UD MArch Urban Design

UDCP MSc Urban Design & City Planning UDP MSc Urban Development Planning UED MSc Urban Economic Development UG Undergraduate UKBA* UK Borders Agency (superseded by the UKVI) UKVI UK Visas & Immigration UPI Unique Personal Identifier UR MSc Urban Regeneration UUK Universities UK V-D Vice-Dean V-P Vice-Provost VP:E Vice-Provost: Education & Student Affairs WH Wates House (the old name for 22 Gordon Street)

Organisations and terms which have been replaced, changed name, or ceased to exist are marked with an asterisk (*). They are included because they may continue to be referred to. 26 Living in London The Bartlett Masters Faculty Manual 2019/20 The Bartlett Masters Faculty Manual 2019/20 27 LIVING IN LONDON

28 Accommodation 29 Finances – costs & funding 29 Opening a UK bank account 30 Council tax 30 Transport (including Lost Property, Cycling, Railcards, congestion charging) 33 Religion 33 Places to eat/drink

35 Places to visit Living in London 36 Leisure activities (health & fitness) 36 Shopping (including bookshops) 2 28 Living in London The Bartlett Masters Faculty Manual 2019/20

ACCOMMODATION but there are also many Thorntons which are not roads, for instance, Thornton Gardens, Thornton Hill, Thornton Place, Thornton Street, Thornton Way. So it is really important that you have the correct The Bartlett is not able to arrange accommodation address including the postcode (E7, NW2, WC5, for students. Although the University does have etc.) which indicates which part of London some halls of residence, it does not guarantee it is in. Alternatively, you can use a web-based map accommodation for postgraduate students and, service like www.streetmap.co.uk. unfortunately, its accommodation is usually fully booked early. — Many people rent one room in a house or flat and share cooking, bathroom and toilet facilities. UCL Accommodation provides a range of housing Shared houses are cheaper than self-contained options which includes two Halls of Residence flats. Shared accommodation and flats for (catered), self-catered Student Houses and three or four people are often advertised in Intercollegiate Halls (both catered and self-catered) the accommodation offices. shared with other colleges of the University of London. — Students are advised to visit the accommodation Each Hall has a designated Warden supported by offices and register. They will then be shown lists a number of live in Student Residence Assistants of available accommodation from which they to provide support for students and to foster a select suitable names and telephone numbers positive environment within the accommodation: and addresses https://www.ucl.ac.uk/students/life/ — Students should telephone the landlord/landlady accommodation/wardens and arrange to go to view the room/flat. Ask to see bills for basic services such as gas and electricity. Overseas students are guaranteed placements — If you like the accommodation you should take in one of UCL’s residences (providing they meet it. Expect to pay a returnable deposit and one certain criteria). UK and EU students are strongly month’s rent in advance. Make sure that the advised to seek accommodation in the private renting agency has an office where you should sector; the University of London’s Housing Services pay any deposit. Never pay an agent without can help you further with this. Please arrange this visiting their offices. https://www.gov.uk/ independently or see the college’s Accommodation tenancy-deposit-protection/overview Office website. Unfortunately, these also fill up — If you take private accommodation, read any quickly and students often need to use the documentation/contract carefully before you sign university’s private accommodation service: it and keep a copy for yourself. If you are unsure, obtain advice from the Accommodation Office. University of London Accommodation Office Also obtain a receipt for all payments. (ULAO), Senate House, Malet Street, London WC1 If you are experiencing difficulty in finding +44 (0)20 7862 8880 accommodation you may want to try and use a [email protected] private accommodation agency. These provide good http://housing.london.ac.uk/ quality but sometimes expensive accommodation and may charge a fee for their services. There are It is possible to find accommodation quite quickly many accommodation agencies listed in the Yellow by using this service. The following are general points: Pages telephone directory. The UCL accommodation office, provides a free list of good accommodation — Students should remember that most people agencies. The office is located at 117 Gower Street in London expect to travel to work or college. and is open for enquiries about UCL student Students should not dismiss the possibility housing from 09.00–17.00 Monday to Friday: of accommodation if it involves a bus and/or +44 (0)20 7679 6322. underground journey. Students should consider [email protected] living anywhere listed in the A-Z London street map, balancing accommodation and transport Other useful sources of potential accommodation costs. You can also travel by bicycle, which is are the Evening Standard newspaper and Loot a cheap form of transport. (both published daily with websites) which have — To look for accommodation effectively it is long lists of rooms/flats to rent, and Time Out which recommended that students purchase an A-Z is an entertainment guide published each Tuesday. street directory or Streetfinder for London as People who get hold of the publications and ring many addresses are difficult to find without these. the numbers as soon as they appear have the best When looking for a place make sure that you have chance of success. In addition, the popular website the correct address: e.g., there are 11 ‘Thornton SpareRoom lists various flatshares across London: Roads’ – all in very different parts of the city – https://www.spareroom.co.uk/ The Bartlett Masters Faculty Manual 2019/20 29

FINANCES – COSTS & FUNDING At UCL we understand students can face a range of financial issues. We aim to help and advise students as much as possible, so that they have more control over their own financial situation. The Student Funding http://www.ucl.ac.uk/prospective-students/ Team offer online information and one-to-one accommodation/living-london support through appointments as well as a drop-in http://www.ucl.ac.uk/current-students/money service. Students with a more complex or sensitive circumstances can make an appointment with

It is essential you are aware of exactly what costs the Student Funding Welfare Adviser. Living in London are involved with studying at UCL. The basic costs https://www.ucl.ac.uk/students/funding/ can be broken down into: financial-support https://www.ucl.ac.uk/students/funding/ — student fees manage-your-money — living costs UK Bank Accounts There are different levels of student fees, and you Opening a UK bank account is by far the safest should be aware of which level applies to you, and and most effective way of managing your money. be aware of any increases in forthcoming years. UCL doesn’t recommend or endorse any particular Living in London can be expensive, and you should banks but to make the process smoother for you, budget your living costs carefully. If you have been we have put together information on a number awarded a studentship, scholarship, bursary, or of local banks so you are aware of what options award, the awarding body should outline to you they have for international students and what exactly what costs they will cover. their requirements are. However the process of opening a bank account can often be quite long If you receive emails regarding outstanding payment and complicated so it important that you are patient, of fees please do not ignore them but respond prepared and keep the following points in mind directly to the Fees office ([email protected]). If you prior to setting up a bank account: are in receipt of a studentship that pays for all or part of your fees, please advise your School Office these — In September many other students will be opening should have been paid directly by the Department a bank account at the same time as you so the on your behalf. If you need to pay all or part of your process can take several weeks to complete. fees yourself you can do so online. — Banks in the UK follow their own rules and identity checks which are completely separate from UCL. For more information about tuition fees, visit the In order to keep your money safe, banks are very UCL money website http://www.ucl.ac.uk/ restricted in the ways they communicate with current-students/money and if you need to speak customers and in terms of their processes. This to someone in person please visit the Student Centre, means that you need to attend a bank in person, open daily between 10.00–16.00 or ring them, citing meet with one of their advisors and sometimes your student ID number: complete a paper application form in order to +44 (0)20 3108 7284 open a bank account. http://www.ucl.ac.uk/current-students/ — You will need to provide a number of documents student-centre in order to set up a bank account, including a Statement of Student Status letter which you If you have been awarded a full studentship obtain during Enrolment. including a stipend, you will need a UK bank account — You may need to visit the bank more than once into which this is paid. You must provide UCL with to set up your account. up to date bank account details. You can submit — UCL has no influence over the types of accounts your bank details online through PORTICO at least banks offer to students, the documentation they three weeks prior to your payment date or if you require or any other of their processes. We don’t submitted details in a previous academic session. recommend any specific banks and it is up to you to decide which bank you would like to open an account with. 30 Living in London The Bartlett Masters Faculty Manual 2019/20

With this in mind, it is important that you bring TRANSPORT sufficient funds to cover initial expenses for your first month in the UK. For safety reasons, it is not a good idea to bring large sums of cash; look for alternative options such as using Travellers Underground (tube) fares are expensive by most Cheques. Please see here: people’s standards and many people take advantage https://www.ucl.ac.uk/students/new-students/ of the bus/tube travel card system which operates in checklists/you-arrive London. Travel cards (which include Oysters cards) are very good value saving you time as well as the Council Tax need to buy separate tickets for each journey. https://www.ucl.ac.uk/students/life/ accommodation/student-council-tax The transport network in Greater London is divided into six concentric, numbered fare zones. Starting The Council Tax is set by local authorities in England, with zone 1 which covers central London, they Scotland and Wales to help pay for certain services radiate outwards to zones 4, 5 and 6 which cover that they provide, such as libraries, police, fire outer London. You will need a travel or Oyster brigade, waste disposal, etc. Most adult residents card to cover the zones through which you will be in the UK have to pay Council Tax, which is related travelling. This gives you unlimited travel by tube, to the value of the property that they occupy. bus or train within the zones selected. A daily travel In certain types of dwellings, fulltime students card is only valid after 09.30. For regular bus do not have to pay the tax because the property and tube travel, it is often cheaper to buy a weekly is exempt. In others, students may have to pay or monthly travel card which are valid for travel the tax bill or a contribution towards it, though at all times of the day. You need two photographs some might be eligible for a discount. Students of yourself for your first travel card – subsequent will receive further information on the Council Tax ones simply re-use the photo card. from the Registry when they register. Travel cards are on sale at Underground stations, You are exempt from council tax if you are registered London Transport Travel Information Centres, British as a full-time student and living in a University Hall of Rail stations throughout Greater London, London Residence or living in a household where everyone Tourist Centres and selected newsagents. For is a full-time student. More information on can be more information on any of the above or any other found on the UK government website. information, check London Travel Information: +44 (0)20 7222 1234 To apply for an exemption you will need to obtain www.tfl.gov.uk a Statement of Student Status and submit this to your local council. Before requesting this Lost Property document you must ensure that your term-time If you leave something behind on a bus or address on PORTICO is the address for which underground train, ask at the Lost Property Office you will want the council tax exemption. at 200 Baker Street, NW1 +44 (0)845 330 9882 (8:30–16:00, Monday to Friday except bank If you live in the London Borough of Camden, you holidays). The office is open on Monday to Friday must apply on line via the Camden website. You will only, from 09.30–14.00. not need a statement of student status to do this. The Bartlett Masters Faculty Manual 2019/20 31

Cycling If you intend to travel outside London, you can get Bicycles are a cheap and environmentally-friendly a British Rail Student Rail Card. This will give you form of transport. The roads in London can be one-third off the price of a ticket but there are some dangerous though and we advise you to use cycle restrictions on the trains which are valid for travel lanes where they are available. To help you get using a student rail card. It is therefore important the most out of cycling in London please visit the that you check travel details and current offers Transport for London website. Here you will find when you apply as regulations change often. useful information about safety equipment, cycle Enquire at any main British Rail station. For maintenance, clothing and accessories. Registration timetables, check out: Living in London for training sessions is also available if you wish +44 (0)8457 484 950 to gain confidence riding in the dark. www.nationalrail.co.uk

UCL has bicycle parking stations across the campus please download the map for more details. If you +18 Student Oyster photocard buy one, you should also buy one or two strong In conjunction with Transport for London (TfL), locks and secure it tightly to a bicycle rack or fence, full time UCL students can apply online for a TfL as bike theft is fairly common. You can also try Student Oyster Photocard which entitles the holder out the Santander Cycle Hire Scheme. Details about to buy student-rate Travelcards and Bus & Tram the Scheme can be found via the following link: Pass season tickets valid for seven days, one https://tfl.gov.uk/modes/cycling/santander- month or longer periods, which cost 30% less cycles?intcmp=2295 than adult-rate season tickets (for journeys made during off-peak hours only). Coaches You can also travel long distance by coach and Transport for London liaise with UCL directly to some coach journeys, particularly cross-country, confirm your eligibility for the photocard scheme. are very good value. The main operator is The cost for each application is £10. You may use National Express based at Victoria Coach Station the online application process for both your first +44 (0)20 7730 3466. You need to calculate application and any subsequent applications, which fares – using a British Rail Student Card including replacements for lost/stolen photocards. or via National Express – best suit your needs. Visit the TfL website for more information and to apply. Student Railcards http://www.16-25railcard.co.uk/ To be eligible for this card you must have fully https://tfl.gov.uk/fares-and-payments/ enrolled on a UCL programme of study lasting at adult-discounts-and-concessions/railcards least 14 weeks, as a full time student at UCL and be over 18 years of age. We will not approve your card when you pre-enrol; you must have fully enrolled at UCL before you will be eligible. If you apply before you have fully enrolled, you risk your application being rejected and losing your application fee. 32 Living in London The Bartlett Masters Faculty Manual 2019/20

In order to apply online for your photocard you International Travel will need: — Many budget airlines fly in and out of the major London airports, offering cheap deals on — Your credit/debit card number and expiry date flights within Europe. Websites such asOpodo — A digital photograph of yourself saved as a jpeg file and TravelSupermarket.com can help you — Your UCL student number (SN on the front of find the cheapest flights and the best deals your UCL ID card) on accommodation. — From London St. Pancras International Station, (Please note that you must enter your institution name you can reach Paris, Brussels and other cities in correctly in order for the application to be successful Europe within just a few hours using the Eurostar. – if the form does not automatically select ‘UCL’ The earlier you book the cheaper you will find when you type it in, please click the link to view a list the tickets, and there are often great deals to of all eligible institutions and pick ‘UCL’ from the list.) be found when booking out of peak season. — Eurolines coaches are probably the cheapest You will be required to re-confirm your eligibility for way of travelling in Europe from the UK – check an +18 student Oyster photocard at the beginning out their website for more information on prices of each academic year. Please note that if you and destinations. extend your period of study, you will need to apply — STA Travel is a specialist travel agency for young for a new Oyster photocard to cover the additional people. Check them out if you want to plan a trip time. UCL is not responsible for any inaccuracies or holiday anywhere in the world, they offer great in your Oyster photocard end date. student deals. — London has five major airports – however, most Congestion Charging of them are quite a way from the centre of the city. Transport for London operates a Congestion Charge Travelling by taxi to the airport can therefore Zone in central London. This means that road users be very expensive even if you use a pre-booked will need to pay a small charge to enter this zone minicab service. It is often cheaper, quicker during certain hours of the day. Though there are and more reliable to use public transport to reach no student discounts, a reduced tariff is available the airport, and there are many different travel for some methods of payment. For full information, options available. Check out the individual airport including rates and maps of the zone, please see websites for more information. the TfL website. The Bartlett Masters Faculty Manual 2019/20 33

RELIGION PLACES TO EAT/DRINK

Many religious groups have representation During the day, university canteens are the cheapest in London. For example UCL has a Chaplain: places to eat. Here are just a few dotted around https://www.ucl.ac.uk/students/support-and- campus and nearby: wellbeing/specialist-information-and-support/

religion-and-faith 1. Refectory – situated in the Cloisters Living in London on the Gower Street campus. Here are the addresses of some of the main ones: 2. Light Lunch Cafe – located directly off the Octagon opposite the Refectory entrance The Buddhist Society 58 Eccleston Square, and open from 11.30–14.00. London SW1 3. The Print Room Cafe – UCL main campus, +44 (0)20 7834 5858 south junction. The opening times [email protected] are 08.00–21.00, Monday to Friday. http://www.thebuddhistsociety.org 4. George Farha cafe – Lewis Building, 136 Gower Street. Hindu Centre 39 Grafton Terrace, 5. The Bloomsbury Theatre Coffee Bar – London NW5 4JA open from 09.30–17.00. +44 (0)20 7485 8200 6. UCL Student Union – 25 Gordon Street 7. Student Central (formerly the University The Islamic Cultural Centre and London of London Union (ULU)), Malet Street – Central Mosque Regents Lodge, https://www.studentcentral.london/ 146 Park Road, London NW8 7RG 8. SOAS, Malet Street – situated in the basement. +44 (0)20 77 252 213/152 Various eateries open from early morning to mid/ Sikh Cultural Society of Great Britain late evening. More London has a wide range of 88 Mollison Way, Edgware, Middlesex HA8 5QW restaurants which reflect the cosmopolitan nature +44 (0)20 8952 1215 of the city. In Central London over twenty-five distinct national cuisines are represented by over six Union of Jewish Students thousand restaurants ranging from Indian, Chinese, https://www.ujs.org.uk/ Italian pizzerias and American fast-food restaurants See the Yellow Pages entry for Jewish synagogues: to the more expensive French, Japanese and Thai. https://www.yell.com The best and cheapest food from Britain’s ethnic communities is found in the areas where these Churches Together in Britain and Ireland communities concentrate e.g., Chinese food in Soho 39 Eccleston Square, SW1V 1BX (behind Leicester Square), Bangladeshi food in +44 (0)20 7901 4890 Brick Lane, E1 or Indian in Drummond Street, NW1. http://www.ctbi.org.uk/ One of the cheapest types of British food is fish and chips and there will usually be a fish and chip shop round the corner from where you live! 34 Living in London The Bartlett Masters Faculty Manual 2019/20

The Brunswick Centre Goodge Street — Carluccio’s (a popular gourmet Italian chain – (mid range – more expensive prices) with outdoor seating). — Salt Yard (upmarket tapas). — Giraffe (a popular world fusion chain restaurant). — Spaghetti House (classic Italian, — Tortoise and Hare Noodle Bar an old favourite since the late 60s) (good value East Asian fusion). — The Gourmet Burger Company Torrington Place (less expensive) (high class burgers). — Planet Organic (self service vegetarian, — Patisserie Valerie (hot food/cakes). wholefood and organic café and shop). — Strada (wood fired pizzas and pasta). — Patisserie Valerie (cakes, sandwiches, salads, — Yo Sushi! (sushi and noodle). English afternoon teas, during the day). — Pret A Manger (sandwiches & salads) opposite Russell Sq Station. A useful list of Bloomsbury restaurants can be found here Inexpensive sandwich shops, Marchmont Street cafes and bars/pubs are all around UCL in (less expensive – mid range prices) the Bloomsbury/Fitzrovia area of WC1 too. — Alara (a wholefood shop and vegetarian café, daytime only). The British are keen beer and lager drinkers and — Balfour (Italian – with outdoor seating). you will find many public houses (known as ‘pubs’) and bars around London. UCL has various bars Leigh Street around campus, as follows: — Norfolk Arms (tapas restaurant). The Phineas 3rd floor, 25 Gordon Street Tottenham Court Road http://uclu.org/venues/phineas (mostly sandwich/salad/sushi type places) — Le Pain Quotidien (French cafe/restaurant). The Mully Basement, Lewis Building, — Itsu (Sushi). 136 Gower Street — Pret A Manger (sandwiches & salads). http://uclu.org/venues/richard-mully- — Eat (sandwiches & salads). basement-bar

The Huntley Lewis Building, 136 Gower Street http://uclu.org/venues/the-huntley The Bartlett Masters Faculty Manual 2019/20 35

PLACES TO VISIT The best way to see London is on foot or by bus. London Transport issue a free London bus map (and tube map), and we recommend that you invest in an A-Z street map of London – available at most There are many areas worth visiting in London. newsagents. There are numerous guides to London London is an historic city, a manufacturing city, which give the location of every conceivable activity. a centre for finance and trade, transport, education These are some of the most useful: and culture. For centuries London (and Britain of course) has seen influxes of foreigners, as — The weekly magazine Time Out lists all the Living in London conquerors, escaping persecution and as migrants events in London’s theatres cinemas, music looking for work. Each activity and each group of venues, sporting events, ballet, opera, people have made a distinctive mark on the county. exhibitions, etc. It also carries advertisements An excellent introduction to the city is the Museum for accommodation, jobs, etc. and gives of London, in the Barbican Centre, close to information about restaurants and the best places St. Paul’s Cathedral. for shopping as well as articles on topics of general interest to people living in London. London has over 400 museums and art galleries, — During the week, there are several free magazines many cinemas and music venues. You can find out and newspapers given out at many underground about these by using the references below. Many stations all over London. of the museums and galleries are free. They range — The British Tourist Authority at 12 Lower from those of international importance e.g., the Regent Street, London SW1 – publishes guides British Museum, the Science Museum, the Natural to London and Britain. History Museum, the Tate Britain & Tate Modern — Websites like www.thisislondon.co.uk and and the National Gallery to the smaller museums www.timeout.com. specialising in, for example, musical instruments, labour history, etc. There are many cities in Britain with their own historic, industrial and cultural character. The countryside Many of London’s theatres are located in the West is also very beautiful and varied. It is possible End, but there are also smaller ‘fringe’ theatres to travel quite cheaply by coach or by British Rail, typically located upstairs in pubs or in converted and weekend breaks and short holidays can warehouses. ‘Fringe’ theatre is cheaper than the be quite reasonable. You could join the Youth West End theatres and many of the shows are Hostel Association (no age limit) and arrange ‘alternative’ or ‘radical’. There are also a wide range to stay in one of their hostels. Contact the of cinemas, which are more expensive in the West Youth Hostel Association at 104 Bolsover Street, End, although it is possible to go on Mondays at London W1W 5NU: a reduced rate. It is also possible to find cinemas +44 (0)845 371 9154 which show films cheaply or even free. There are www.yha.org.uk also many music venues to suit many tastes – jazz, classical, rock, folk, reggae, hip hop, soul music etc. 36 Living in London The Bartlett Masters Faculty Manual 2019/20

LEISURE ACTIVITIES Bookshops There are probably more bookshops situated close (HEALTH & FITNESS) to UCL than in any other part of London. See below for details:

The Bloomsbury Fitness Centre – Bloomsbury Architectural Association Bookshop Building (3rd Floor, 15 Gordon Street, WC1, 36 Bedford Square, London WC1B 3ES +44 (0)20 7679 7221) provides a wide range +44 (0)20 7887 4000 of weights and cardiovascular equipment. It offers [email protected] squash, a wide selection of free fitness classes, Books, drawing materials and photocopying. a variety of club activities including dance and a range of martial arts. There is a membership fee Building Centre Bookshop to pay for joining the fitness centre, with special 26 Store St, London WC1E 7BT rates for students. It is located in the same building +44 (0)20 7692 4000 as The Bloomsbury Theatre. Please see here: Great selection of books. http://uclu.org/bloomsbury-fitness Foyles, W & G Ltd Student Central has a large gym (the facilities 107 Charing Cross Road, London WC2H 0EB include a 53 station fitness suite, 33m swimming +44 (0)20 7437 5660 pool, up to 50 classes per week, remedial Large general stock includes architecture, planning, treatments, sports hall and multi purpose studio) social sciences, art, technology, rare books. – please see here: https://www.studentcentral.london/energybase/ RIBA Bookshop (Royal Institute of British facilities/ Architects) 66 Portland Place, London W1B 1AD +44 (0)20 7307 3753 International Students House – Located at 229 Great Portland Street, London W1W 5PN. Walther König Bookshop Serpentine Gallery, It has excellent club facilities such as a gymnasium, Kensington Gardens, London W2 3XA library, study rooms, restaurants etc. Students can +44 (0)20 7706 4907 join for one year or three months: Unusual selection of art and architecture books +44 (0)20 7631 8300 and periodicals. https://ish.org.uk Waterstones 82 Gower Street, London WC1E 6EQ +44 (0)843 290 8351 Nearest large bookstore to UCL. SHOPPING Zwemmer 24 Litchfield Street, London WC2 +44 (0)20 7379 7886 Specialises in books and journals on art, As well as shopping in Central London, you will find architecture, design, furniture etc. that local markets are considerably cheaper. There are many of these. They are usually colourful and You can also buy books over the Internet through exciting, but most importantly, the goods are cheap. various sources, such as Ebay, Amazon and There is a guide to London’s markets, but you could Abebooks. Also some students like to sell text books ask at the library about your local market. One at the end of academic years to fund their next years market which has proved popular with UCL students reading, or if they have completed their studies so is Petticoat Lane market and near-by Brick Lane – please keep an eye out for anyone advertising their both open on Sunday mornings and situated near old books for sale. Aldgate East or Liverpool Street stations. Whilst there pop in to Spitalfields Market for a quick lunch or to Columbia Street Market to see a wonderful array of potted plants and cut flowers. The Bartlett Masters Faculty Manual 2019/20 37 GETTING STARTED

38 Enrolment & re-enrolment (including student ID cards) 38 Keeping in contact (including UCL e-mail) 39 Portico 40 UCL module catalogue 40 Selecting and confirming your modules 42 Teaching timetable 43 Printing & photocopying 43 Student photographs 44 Library services 46 UCL & Bartlett student societies/networks 46 Public lectures & seminars 47 Returning to study 47 Volunteering at UCL (and The Bartlett) 48 UCL Urban Laboratory 48 UCL ChangeMakers Getting started 3 38 Getting started The Bartlett Masters Faculty Manual 2019/20

ENROLMENT & RE-ENROLMENT Interrupting your studies If a student requires a temporary break from their studies and plans to resume their programme at a future date, they must apply for a formal Interruption Pre-arrival, new students will be asked to obtain of Study. Please see here for more information: their UCL userid and password via the Online User Interrupting or withdrawing from your studies Registration service https://www.ucl.ac.uk/our/ uclidForm.do This will then allow access to Portico Withdrawing from a programme to complete pre-enrolment. On completion new If a student wishes to leave their degree programme students will receive an appointment via email prior to completing their final examinations they to enrol in person, allowing UCL to verify identity, must apply for a formal withdrawal from their confirm their registration and obtain a UCL ID studies. Once withdrawn, the student cannot return card. You will also be notified of Induction/ to the programme at a later date. Applications must welcome events. be made in advance of the effective date of change. Students should log in to their Portico account Continuing students are required to enrol online and complete the online application under the via Portico each year. Notifications of when online ‘C2RS Home’ menu. enrolment is available are sent your UCL email address. If you do not enrol before the deadline you will be subject to a late fee and will have to enrol in person. If you are returning from an interruption KEEPING IN CONTACT of study or enrolling at a time other than the start of the academic year (usually around late September), please contact [email protected] for further advice on how to enrol. UCL will communicate with students via:

https://www.ucl.ac.uk/students/ UCL student email Students should check their new-students/pre-enrolment UCL email regularly. https://www.ucl.ac.uk/students/ http://www.ucl.ac.uk/isd/services/email-calendar new-students/enrolment-new-students UCL Moodle UCL’s online learning space, used by module organisers, programme leaders, Modular/Flexible Taught Postgraduate students departments and faculties to provide essential may be unable to pay their fees until they have information in addition to learning resources. chosen their modules. Students should check https://moodle.ucl.ac.uk/ with the UCL Student Fees Team if they are myUCL A weekly term-time e-newsletter to all unsure about this by emailing [email protected] students (undergraduate and postgraduate) at UCL, or calling +44 (0)207 679 4125. which covers key internal announcements, events and opportunities. Identity (ID) Cards http://www.ucl.ac.uk/news/student/what-is-myucl ID/Access Cards must be obtained from Security UCL Instagram UCL’s official Instagram channel, on the ground floor of the Andrew Huxley Building: featuring news, events, competitions and images https://www.ucl.ac.uk/estates/our-services/ from across the UCL community. security-ucl https://www.instagram.com/ucl/ @ucl Twitter channel Sharing highlights of life These also act as your Library Cards. Please see here: at UCL from across UCL’s diverse community. https://www.ucl.ac.uk/estates/our-services/ https://twitter.com/ucl security-ucl/id-cards-locks-and-keys It is important that you keep your contact address Changing programme up-to-date since this is the address that will be used If a student wishes to transfer from one UCL for all formal correspondence from the University, degree programme to another, they must make including your results, graduation information, and a formal application. The deadline for change your degree certificate. Therefore if you change your of degree programme during the academic session address, email or telephone contact number, please is 31 October each year. Students should log in update your student record as soon as possible. to their Portico account and complete the online It is in your own interest to keep the information application under the ‘C2RS Home’ menu. held about you up to date. Students are strongly advised to discuss their plan with the departments involved before requesting a change of programme on Portico. The Bartlett Masters Faculty Manual 2019/20 39

UCL Email PORTICO Email accounts are provided to all students upon registration as an Information Systems user, and use of your UCL email account is mandatory for communication with UCL administration and Tutors. The UCL student database is known as Portico. Lecturers and administrative staff will ONLY use Portico is UCL’s administrative interface. It allows your UCL email to contact you so it is essential that you to pay your fees, to keep your address and you register with Information Systems and obtain other personal details up to date, as well as to your UCL email address as soon as possible. You register for modules and exams, and give you your should also check your emails regularly (preferably official results once the college has ratified them every day), but can forward emails from the UCL with external examiners and verified them. It is account to another account if you wish. Students imperative that you keep your details up to date can read their UCL email on the web. Full details as this is the official avenue through which UCL can be found here: will keep in touch with you. https://www.ucl.ac.uk/isd/services/ email-calendar Access is available to everyone across UCL, both staff and students alike. To access go to: Getting started UCL passwords must be updated every 150 days. www.ucl.ac.uk/portico You will need to logon Automatic email reminders will be sent to you. You using your UCL user ID and password, which are can change your log-in password at any time – go to issued to you prior to pre-enrolment. (These are the https://myaccount.ucl.ac.uk/ Passwords cannot same as the ones used for accessing UCL restricted be issued over the phone unless you are registered web pages, UCL email and the Windows Terminal for the User Authentication Service. We strongly Service (WTS)). If you do not know your user ID advise that you register for this service. If you have and password, you should contact the IS Helpdesk not registered for the User Authentication Service http://www.ucl.ac.uk/isd/common/servicedesk. you will need to visit the IS Helpdesk in person or ask them to post a new password to your registered Please remember that passwords automatically home or term-time address. More information can expire after 150 days, unless they have been be found at: changed – warnings are sent to your UCL email http://www.ucl.ac.uk/isd/common/servicedesk address during a 30 day period, prior to your password being reset. How UCL uses student data UCL uses student information for a range of purposes, Portico is the main UCL student information system including the provision of teaching and learning, which is used by all students for: managing accommodation and ensuring health and safety. Information about students will only be — Updating personal data such as addresses shared within UCL when necessary or appropriate. or contact numbers UCL may be required by law to share student — Completing online module registration information with some external agencies for a variety — Viewing information about programmes/modules of purposes, such as the Higher Education Statistics — Viewing examination timetables and results Agency and the Office for Students. After students — Pre-enrolment and re-enrolment leave UCL, certain information is retained in — Applying for programme transfer accordance with UCL’s Data Retention Schedule. — Plan and record skills development You can see how UCL uses student information in — Applying for graduation ceremonies the UCL privacy statement and Students may send queries on data protection matters to the following Portico Login University Data Protection Officer: What is Portico [email protected] Portico Helpdesk

https://www.ucl.ac.uk/legal-services/privacy/ If you have any comments or suggestions student-privacy-notice for Portico then please e-mail: https://www.ucl.ac.uk/library/docs/ https://evision.ucl.ac.uk/urd/sits.urd/run/siw_lgn retention-schedule.pdf https://www.ucl.ac.uk/informationsecurity/policy www.ucl.ac.uk/legal-services/ucl-general-data- protection-regulation-gdpr/guidance-notices- ucl-staff/guidance-writing-local 40 Getting started The Bartlett Masters Faculty Manual 2019/20

UCL MODULE CATALOGUE Portico has an on-line module registration facility enabling you to choose the modules for your programme of study. Please ensure you select all the modules you intend to study throughout the UCL‘s new Module Catalogue gives access to year at the start of the academic yearthe ( deadline a comprehensive catalogue of all modules across to do so is Friday 11 October 2019) to ensure your the whole of UCL, published in a consistent, fees are correctly calculated. searchable and accessible format: https://www.ucl.ac.uk/module-catalogue Modular/Flexible Taught students may be unable to pay their fees until they have chosen their Module Selection modules. Students should check with the UCL Modules are the individual units of study which Student Fees Team if they are unsure about this lead to the award of credit. Many programmes by emailing [email protected] or calling offer students the opportunity to choose between +44 (0)20 3108 7284. Students might also wish different modules that they are interested in. However to contact their programme administrators to some new students will find they do not need to confirm details of their programme’s fee structure. make selections as all their modules are compulsory. If students need to choose modules, their department For students wishing to select optional/elective will advise them of how and when to do this, usually modules, please use on the on-line timetable during departmental introductions. The deadlines to ensure your choice does not clash with any of for making module selections are outlined in the Key your other modules. If you select optional/elective Dates section and are posted on Portico each year. modules from another department, please check with the teaching department concerned first, Further information: as many departments have specific procedures http://www.ucl.ac.uk/new-students/ for approving module selections by students outside select-modules their department. For example the Centre for Languages and International Education (CLIE) Modular/Flexible Taught Postgraduate students in particular requires students to go to CLIE may be unable to pay their fees until they have chosen (on Bedford Way) where their level of language their modules. Students should check with the competency will be assessed. UCL Student Fees Team if they are unsure about this by emailing [email protected] or calling +44 (0)20 3108 7284. Students might also wish to contact their programme administrators to confirm details of their programme’s fee structure. The Bartlett Masters Faculty Manual 2019/20 41

Some programmes contain only compulsory Withdrawing from a programme modules so students therefore do not have to If a student wishes to leave their degree programme register a choice of optional/elective modules. prior to completing their final examinations they must However, it is still the student’s responsibility apply for a formal withdrawal from their studies. to ensure that their Portico record, including Applications must be made in advance of the programme of study and modules listed for effective date of change. Students should log assessment, is correct. in to their Portico account and complete the online application under the ‘C2RS Home’ menu. After enrolment, students need to select the modules which they will be studying for the coming Informing the Student Loans Company year. Changes must be approved and cannot be of changes to your student status guaranteed. There need to be places available on If a student makes a change to their programme or the module and the changes need to be consistent registration status during the course of the academic with the student’s Programme Diet. More information year, it is important that the Student Loans Company is available from your Department and in Portico. (SLC) is notified. The SLC can then re-assess and Exact deadlines will be published each year in update its records. Changes could include a student the ‘Module Selection Task’ on Portico. On Online withdrawing from their academic programme, Getting started Programmes, exact deadlines will be set, managed an interruption in studies or transferring to a and communicated by the Department. new programme. The SLC must also be notified when there is a change in mode of study or when Students wishing to make changes to their a student has returned from an interruption. registration status should first discuss their plans with their Personal Tutor or Supervisor who can To inform the SLC of a change in your student status, explain the options available and help students a Change of Circumstance (CoC) form must be to make the right decision. Students should also completed online by your Faculty. See the Key ensure that they read the relevant sections of Contacts section for details of who to contact in the UCL Academic Manual before making any the Faculty if you require a CoC form to be submitted requests to change their academic record. on your behalf or if you have any related queries.

Changing programme If a student wishes to transfer from one UCL degree programme to another, they must make a formal application. The usual deadline for change of degree programme during the academic session is the end of October each year (for students registering in September, with a later date for students registering in January) to be compatible with module selection deadlines, although later transfers may be possible, where the transfer does not affect module selections. Students should log in to their Portico account and complete the online application under the ‘C2RS Home’ menu. Students are strongly advised to discuss their plan with the Departments involved before requesting a change of programme on Portico. 42 Getting started The Bartlett Masters Faculty Manual 2019/20

TEACHING TIMETABLE Login with your standard UCL username and password to display your personal timetable, or select a department or subject area, a degree programme, or individual modules and create The UCL Online Timetable can either be accessed a custom timetable. The features of the on-line via Portico or www.ucl.ac.uk/timetable. It lets you timetable are: see your personal timetable week by week and can be used to find out when things are being taught. — You can change its display to view There are four types of timetable: a week, a term or year; — You can click back and forth through — Personal timetable which displays all the weeks or select a particular week; modules you registered to attend in the — There are three sizes of event display Portico (compulsory modules will be entered to choose from; automatically), including lectures, seminars, — You can click on an event to open tutorials, labs, film screenings, computer training a pop-up box and see all details; and more. Once you select your options in — You can link to UCL maps route finder Portico they will appear in your timetable the next by clicking on the room. day. If a module selection is rejected or deleted in Portico it will be removed from your timetable The Online Timetable also offers a calendar the following day. Groups such as tutorials, labs subscription service, allowing you to get a feed and seminars are added to your timetable when of your personal timetable directly to your you are assigned to a group by the teaching live@UCL account, or to your smartphone or department. You can choose to display all groups personal calendaring service (e.g. Google Calendar, for your modules. Check your personal timetable Apple iCal). This service is accessible via the Online regularly for changes to dates, times or locations. Timetable. Alongside personal timetables online, — Department or Subject Area timetables by you will also be able to subscribe to an iCalendar year of study – you can use this to find options feed of your timetable, compatible with live@UCL that fit into your timetable. (via the web and Outlook desktop) and many other — Degree programme timetables by year of study. calendaring services. Your personal timetable will — Custom timetable lets you choose modules also give you the option to subscribe to a calendar to create a timetable. feed. This will import all of your teaching, as well as selected departmental events, into either your live@UCL calendar or another compatible calendar of your choice.

Your School may also produce a timetable of all teaching, so please check with your School Office. The Bartlett Masters Faculty Manual 2019/20 43

PRINTING & PHOTOCOPYING Online Reprographics Business Design Centre, 52 Upper St, London N1 0QH +44 (0)20 7288 6288 www.onlinerepro.co.uk There are self-service photocopying machines Ring them as they often open late for students. in all the UCL Library’s staffed sites. Your student ID card can be topped up with credit after you register Student Central Malet Street, London WC1 it (please see here: http://www.ucl.ac.uk/isd/ https://www.studentcentral.london/services/ services/print-copy-scan/getting-started). There copycats/ are no refunds for unused copy credit. If you have Provides a cheap but good/quick printing and any Print@UCL (e.g. credit top up issues, adding copying service (including Dissertation binding). queues to personal devices etc.) please direct them to the ISD helpdesk.

External commercial photocopying services include; STUDENT PHOTOGRAPHS

Servicepoint Reprographic Ltd Getting started Unit 3, 8–14 William Road, NW1 3EN +44 (0)20 7387 6098 Your photograph will be made available via 200m north of Warren Street tube station, off Portico to members of staff. We may wish to display Hampstead Road. Self-service, opening hours: a photograph of you in the School Office for ease Mon–Fri 09.00–24.00. of identification. We may also wish to display photographs in publicity for departmental activities. Printroom Soho Ltd Schools maintain their own web pages and may 112–114 Wardour Street, Soho W1F 0TS wish to publish student names and UCL contact +44 (0)20 7287 2341 details there. The UCL Development & Alumni [email protected] Relations Office (DARO) may also wish to use your http://www.printroomsoho.com/ photograph and personal details in a UCL publication, Nearest tube stations are Leicester Sq. either as a news item or for future events. and Piccadilly Circus, open 24 hrs. Agreement with the practices outlined above is Prontaprint assumed. Therefore you do not need to take any 63 Coram Street, Russell Sq WC1N 1HB further action. If however if you do not agree to +44 (0)20 7833 3005 this administration of your records please discuss [email protected] it with your Programme Leader or Personal Tutor www.prontaprint.com and alternative arrangements will be sought and Near Russell Sq Tube station. please ask your School Office for a form to request that UCL does not do so. The form must be Kall-Kwik Printing completed and sent to the UCL Data Protection 191 Kentish Town Rd, London NW5 2JU Officer. Details of UCL’s data protection policy +44 (0)20 7485 9818 can be found on the website at: www.kallkwik.co.uk http://www.ucl.ac.uk/research/integrity/policies- and-guidelines/data-management-protection/ London Print Co. 212 Shaftesbury Avenue, data-protection Covent Garden WC2H 8EB +44 (0)20 7497 2862 [email protected] www.londonprint.co.uk 44 Getting started The Bartlett Masters Faculty Manual 2019/20

LIBRARY SERVICES For older books and non-current periodicals, you may still need to consult the card catalogues. The on-line catalogue can be accessed through the Library website above or directly by entering UCL has 19 libraries and a mixture of quiet study its internet address (URL): spaces, bookable study rooms and group work areas. https://www.ucl.ac.uk/library/ Each library has staff that students can ask for help. The UCL Library Services page has information for eUCLid is UCL’s on-line library computer catalogue. students about using the library, services available, It is accessible through a web-browser such as electronic resources and training and support. Mozilla or Internet Explorer. Among other things, it allows you to check the titles and names of authors A substantial part of your library requirements of the books and periodicals held in the library. will be satisfied by the services of a number You can also access a large number of journals of libraries in University College London. These electronically, and print articles from managed PCs are The Bartlett Library, the Main and the Science – check out: www.ucl.ac.uk/Library/ejournal/. (DMS Watson) Libraries. The UCL library catalogue contains over 600,000 entries, which cover items catalogued, or — Bartlett Library is located on the ground re-catalogued, since 1982, books on order and floor of Central House, 14 Upper Woburn Place all current periodicals. WC1H 0NN. Specialised databases and photocopying facilities. Students are expected to search the UCL electronic — Main Library, situated in the Main Quadrangle, library and use bibliographic search services such on the first floor of the Main College Building. as JSTOR, Science Direct and Ingenta, to find journal IS Cluster Rooms and photocopying facilities: articles on topics relevant to term papers and reports. +44 (0)20 7679 7792 Google Scholar and SFX@UCL are alternative https://www.ucl.ac.uk/library/ search tools. — Science (DMS Watson) Library, opposite Foster Court. IS Cluster Rooms and You can access the catalogues of most university photocopying facilities. libraries in the UK with the help of a web-browser (e.g., Explorer or Firefox) from any computer linked If you follow links from the Library Home Page to the internet. If you are not sure of the name of you can find a web site for each library with opening a university but know its location on a map, then hours and other information. the following site will give you access to a whole range of links within their websites. Other Departments have their own Libraries. Library staff will be prepared to help you to find what you There are also many other libraries in the area want. For more details on opening hours and other (within walking distance) and beyond which you libraries facilities in the UCL campus, visit the UCL will find useful. Library website: http://www.ucl.ac.uk/Library/ sites.shtml/. Please note that your UCL Identity (ID) University of London Senate House, Malet Street, card can also be used as your library ticket. It gives London WC1 ( +44 (0)20 7862 8500). A large library you access to all UCL libraries, and allows you to on a variety of subjects. There you can find copies reserve, borrow and renew books. All the libraries of PhD theses from all the University of London mentioned above can be found on the map of UCL: colleges. Your student card will give you the http://www.ucl.ac.uk/maps/ opportunity to apply for a full general ticket. This enables you to borrow books. The UCL Senate House Hub also offers newly http://www.ulrls.lon.ac.uk refurbished space located on the 3rd floor of the South Block of Senate House. It provides London School of Economics and Political UCL students and staff with 144 spaces for study: Science Houghton Street, London WC2A 2AE. included are spaces for individual study with task Very large, well equipped library concentrating lighting and desktop power and dedicated group on the social sciences and politics. A great deal of work rooms and sofa booths for project work. information, statistical and otherwise, is available. Print@UCL devices and wifi can be found in +44 (0)20 7405 7686 the Hub’s learning spaces. It has been furnished www.lse.ac.uk/library with high quality study desks and chairs making it more comfortable for long periods of study during the examination period. See more here: https://www.ucl.ac.uk/library/sites/senate-house The Bartlett Masters Faculty Manual 2019/20 45

School of Oriental and African Studies Royal Town Planning Institute 41 Botolph Lane, Thornhaugh Street, Russell Square WC1H 0XG. London EC3R 8DL. Use of this library is available This is a very large and comprehensive library to non-members but not for borrowing books. and has a stock covering a wide range of subjects The library is small but useful to participants. concerning the whole of Africa, the Middle East +44 (0)20 7929 9494 and Asia. The staff are extremely helpful. +44 (0)20 7637 2388 Royal Institute of British Architects 66 Portland www.soas.ac.uk Place, London W1B 1AD. The library may be used by non-members but they will not be permitted Institute of Latin American Studies University to borrow books. A very good magazine library and of London, Senate House (2nd Floor), Malet Street, a vast collection of books on architecture and planning. London WC1E 7HU. Affiliated to the Institute are In addition, there is a photocopying service. a number of libraries holding collections on the +44 (0)20 7580 5533 Americas (Latin America, the Caribbean, Canada https://www.architecture.com and the US). +44 (0)20 7862 8844 Architectural Association 36 Bedford Square, http://ilas.sas.ac.uk/resources/library London WC1B 3ES. A private library available Getting started only to members. A good collection with a technical Institute of Commonwealth Studies Senate House selection. It is well worth becoming a member (Fourth Floor), Malet Street, London, WC1E 7HU. of The AA. Also a very large slide collection. A small library located on the first floor of the Institute. +44 (0)20 7887 4000 It is necessary to become a member before being http://www.aaschool.ac.uk allowed to use the library. This is a formality and does not cost anything. The library concentrates Overseas Development Institute 203 Blackfriars on Commonwealth countries and publications must Road, London SE1 8NJ. A research collection be read on the premises. Notable is a good selection concentrating mainly on Africa and Egypt but of theses which are stored at one end. The staff here has many books on all areas of the developing are extremely helpful. world. You need to contact the Librarian to +44 (0)20 7862 8840 make an appointment to use their facilities. http://commonwealth.sas.ac.uk The website provides access to a large number of ODI documents. The British Library 96 Euston Road, London +44 (0)20 7922 0300 NW1 2DB. The largest library in the UK, with over www.odi.org.uk 150 million items. +44 (0)843 208 1144 University of Westminster 35 Marylebone Road, Minicom (for hearing impaired) London NW1 5LS. Likely to be of most use to those +44 (0)1937 546 860 with an interest in urban planning and construction. +44 (0)20 7911 5000 The British Library for Development Studies www.wmin.ac.uk BLDS at IDS, University of Sussex, Brighton BN1 9RE. BLDS is Europe’s largest library on international Hispanic and Luso-Hispanic Councils Canning development with around 5,000 serials, journals, House, 14/15 Belgrave Square, London SW1X 8PS. magazines, newspapers, research reports, PL ROMs, Library open to any student with an introduction. annual reports and newsletters. It is well known for Main emphasis on “culture”, commerce and its unique archive of grey literature – case studies economics. Organisation produces two periodicals and reports. and holds various meetings and seminars. +44 (0)1273 915 659 Also has an education department. http://guides.lib.sussex.ac.uk/c. +44 (0)20 7811 5600 php?g=655545&p=4613793 Department for Business Innovation and Skills United Nations Information Centre Millbank Tower 1 Victoria Street, SW1H 0ET. Has a good collection (21st Floor), 21–24 Millbank, London SW1P 4QH. of publications for research in trade, marketing, The reference library stocks most United economic development online. It also holds many Nations publications. World Bank publications. You can access BIS +44 (0)20 7630 1981 online publications: +44 (0)20 7215 5000  www.bis.gov.uk (click on publications) 46 Getting started The Bartlett Masters Faculty Manual 2019/20

UCL & BARTLETT STUDENT PUBLIC LECTURES SOCIETIES/NETWORKS & SEMINARS

Student Societies The Bartlett has a long tradition of hosting lectures UCL students currently run over 250 different clubs that are open to the public, including of course all and societies through the Students’ Union, providing students. Please follow the links below to the relevant a wide range of extra-curricular activities for students web pages where such events are advertised for to get involved with during their time at UCL. more information: The Welcome Fair will be your opportunity to meet all of the clubs and societies in one place Faculty web page: and will take place on 29 and 30 September. http://www.bartlett.ucl.ac.uk/latest/events/ http://studentsunionucl.org/content/clubs- lectures-filter and-societies http://studentsunionucl.org/whats-on Individual School/Institute web pages: http://www.bartlett.ucl.ac.uk/architecture/latest/ The Bartlett hosts various societies too. For example, events/lectures the Bartlett Urban Planning Society (BUPS). http://www.bartlett.ucl.ac.uk/casa/latest/events/ This is supported by the School and has three areas seminars-filter of activity, for both UG and PG students: academic; http://www.bartlett.ucl.ac.uk/energy/ careers; social. They manage an internships events/2014-15-seminar database populated by students, have a Facebook https://www.ucl.ac.uk/bartlett/planning/events page and run all sorts of activities throughout the http://www.bartlett.ucl.ac.uk/space-syntax/ year so are very much involved with all goings-on in latest/events the School. They also have at least one representative http://www.bartlett.ucl.ac.uk/energy/latest/ from their committee at each relevant departmental events/all-events meeting and circulate a weekly newsletter during http://www.bartlett.ucl.ac.uk/iede/latest/events term-time. http://www.bartlett.ucl.ac.uk/heritage/ latest/events Much like a standard Students’ Union UCL society, http://www.bartlett.ucl.ac.uk/sustainable/ their governing committee is freshly recruited latest/events to each year and consists of a Chair, Vice-Chair, Treasurer, Secretary and two Communications Officers. This formal contribution is recorded on their HEAR. They also have a website: https://www.bups.london/

Contact your School Office for details of any clubs or societies that may be operating in your area. The Bartlett Masters Faculty Manual 2019/20 47

RETURNING TO STUDY There are a number of books available in bookshops and the UCL library to help you with your study. These include:

For many postgraduate students, embarking upon — Cottrell, S., 2003. The Study Skills Handbook. a Masters degree is a return to study after a period Second Edition. Basingstoke: Palgrave of absence from the world of academia. Throughout MacMillan. the course, there will be sessions to help you with — Crasswell, G. 2005. Writing for Academic academic writing, undertaking research, using library Success. A Postgraduate Guide. London: Sage. resources effectively, understanding research — Dawson, C., 2004. Learning How to Study Again. methodologies and developing your study and A Practical Guide to Study Skills for Mature personal skills. Students Returning to Education or Distance Learning. Oxford: How To Books. Please make full use of the facilities available — Drew, S. and Bingham. R., 1997. The Student to you at UCL. This includes: Skills Guide. Aldershot: Gower. — Lewis, M. and Reinders, H., 2003. Study Skills — UCL Library Services who provide support for Speakers of English as a Second Language. Getting started for use of the UCL libraries. There are some very Basingstoke: Palgrave MacMillan. useful online tutorials to help you with searching, — Maufette-Leenders, L.A., Erskine, J. and Leenders, accessing and analysing information from libraries M.R., 2001. Learning with Cases. Second Edition. and electronic sources (SAFARI), and developing London, Ontario: Ivey Publishing. effective research strategies (WISE): — Rose, J., 2001. The Mature Student’s Guide http://www.ucl.ac.uk/library/ to Writing. Basingstoke: Palgrave. — UCL Information Systems provides computing — Thomson, A., 2002. Critical Reasoning. facilities for all students, including training courses A Practical Introduction. Second Edition. and help with information systems (email accounts, Abingdon: Routledge. internet access, forgotten password, etc.). The UCL IS helpdesk is situated in the basement of the Lewis’ Building: http://www.ucl.ac.uk/is/students/ VOLUNTEERING AT UCL — UCL Key Skills Grid This grid links to many useful web pages on subjects such as ‘library research’, (AND THE BARTLETT) ‘critical thinking’, ‘active listening’, ‘synthesis of data’, ‘negotiation’, ‘time management / self-discipline’, and ‘groupwork’: http://www.ucl.ac.uk/ppd — UCL Doctoral School The Doctoral School organises skills training courses. Whilst these Volunteering Services Unit courses are primarily for Research students, places Welcome to London – it’s the most diverse city in are sometimes available for Masters students. the world, and the best way to discover it is by getting http://www.grad.ucl.ac.uk/ involved in with the Volunteering Services Unit. UCL — UCL Language Centre courses on English has the one of the biggest volunteering departments for Academic Purposes – please contact the in the UK – with over 500 different opportunities Language Centre for more details. to choose from – so make the most of us whilst you’re here!

Volunteering is a great way to get involved in local projects and apply your diverse skills for the benefit of the community. You’ll make new friends and improve your chances of getting decent paid work too. But most of all, you’ll be making a difference right here in this exciting city! 48 Getting started The Bartlett Masters Faculty Manual 2019/20

You’ll get loads of support and advice from both UCL Urban Laboratory the Volunteering Services Unit and the student-run The UCL Urban Laboratory, established in 2005, Volunteering Society. Here’s what we do: is a university-wide initiative that brings together the best urban teaching and research at UCL. Its Volunteering Services Unit activities build on the full spectrum of work across — Provide a weekly newsletter packed the arts and sciences, ranging from civil engineering with new opportunities to film studies, from urban history to the latest — Give support and advice to students and staff developments in architectural design. It promotes — Run our programme of Student Led Projects critical, creative, independent and interdisciplinary — Host an online directory of all active approaches to urban thinking, research, teaching opportunities with our partners and practice. Recognising that urban challenges — Send targeted roles to your department are complex and demand new modes of collaboration, — Advertise one-off events it experiments with innovative methods of urban — Run an annual Awards Ceremony research across disciplinary boundaries, practices to recognise volunteers and professions, providing a laboratory for cross- and interdisciplinary invention which is underpinned Volunteering Society by rigorous analysis, historical insight, and particular — Run amazing socials and charity fundraising events attention to the social, cultural and political — Provide information on volunteering abroad dimensions of urban life. It shares the knowledge — Run an annual International Volunteering Fair produced with diverse audiences, through a wide — Have regular meetings to meet fellow volunteers range of events, publications, and engagement and steer the society activities, and plays a leading role in urban debate informing the design, planning, management The next step… and lived experience of contemporary cities. — Have a look at our website Based in London, it engages with the city and the — Drop in and see us on the first floor of the communities that inhabit it, while also emphasising Lewis’s Building at the top of Gower Street the national and international dimensions of urban — Send us an email debate, focusing on cities across Africa, Asia, the Americas and Europe. See more here: Students’ Union UCL, Lewis’s Building, http://www.ucl.ac.uk/urbanlab 134–136 Gower Street, London WC1E 6BP http://uclu.org/volunteers/ UCL ChangeMakers is about collaboration and @uclvolunteering innovation to enhance the UCL learning experience. It enables students and staff to work together to Volunteering at The Bartlett make changes for the benefit of everyone in the We also want you to play an important role in UCL community. Students undertaking the projects The Bartlett community. If you would like to volunteer become more engaged, responsible and pro-active for any of the following roles, or would like to learners – students with a stronger sense of belonging. suggest any new roles please let your programme Departments gain the expertise and enthusiasm administrator know. of students motivated to help make positive change at UCL. Both learn from the experience of working — Fire Marshalls and First Aiders with the other in a relationship of trust, equality — Space Committee reps and mutual gain. — Public Engagement champions — B l o g g e r s It began in 2014/15 by supporting student projects — New student buddies (see here: https://www.ucl.ac.uk/changemakers/ departmental-projects). It has been able to support more projects in 2015/16, accepting 28 student- initiated proposals, and 23 from staff. In 2015/16, the scheme grew to include staff-initiated projects with a focus on forwarding the research-based education values of the Connected Curriculum. See more here: https://www.ucl.ac.uk/changemakers The Bartlett Masters Faculty Manual 2019/20 49 TEACHING & LEARNING

50 Pedagogy (programme delivery) 51 Assessment types 53 External examiners 53 Coursework submission & deadlines 55 Student academic misconduct 58 Learning agreements 58 Student of Concern 58 Fitness to study 59 Reasonable Adjustments 59 Marking, Second-Marking and Moderation 59 Assessment and feedback 63 Academic integrity 64 Referencing & bibliographies 67 Condonement 67 Information about the consequences of failure 67 Reassessment 69 Boards of examiners 69 Illness and other Extenuating Circumstances 70 Feedback from students 71 Academic Representatives 73 Committees 79 Student surveys 79 Annual Student Experience Review (ASER) 80 UCL ChangeMakers 80 Student Quality Reviewers (SQR) Teaching & learning 4 50 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

PEDAGOGY In class, you will work and share experiences with TYPES AND METHODS professionals from other industries, with different OF PROGRAMME DELIVERY career paths, and from different nationalities and cultures. The structure of the course, and our rigorous selection procedure, are designed to maximize the richness of discussion, the exchange A wide variety of teaching and learning methods of knowledge and ideas, and the opportunities for are used to ensure efficient and appropriate inter-professional learning both in class and in group learning activities. These include lectures, work. A key teaching objective is to promote and seminars, workshops, project work and field visits. facilitate peer-based learning, whereby students demonstrate the breadth and depth of their — Lectures are normally used in those courses knowledge by challenging and informing others. which involve the teaching of knowledge, information and concepts in relation to specific Our courses are delivered through a variety of subjects. These are often accompanied by learning media. Class content is delivered through easy-to-follow hand-outs which provide the lectures, case presentations, class debates students with a useful summary of each lecture. and workshops, led by a select group of eminent — Seminars are often used in conjunction with practitioners and academics. Students are lectures to provide sufficient time for interaction encouraged to see the relevance of the ideas and and discussion. These are normally based examples used in the classroom to projects in their on advance preparation by the students, profession, industry and home countries. Students supported with detailed guidance by the tutors. will be expected and encouraged to comment and — Workshops provide short practical exercises reflect upon the application of the concepts taught designed to develop a particular skill. to those contexts. In comparison with seminars these require less advance preparation but equally active The formation of study groups is required for the participation by students. preparation and delivery of presentations and other — Project work is an essential part of the coursework for a number of modules. Being part programme. Projects are designed to provide of an active study group will support you throughout a focused and intensive method of learning the course in significant ways, including reflecting whereby students acquire integrative, creative on ideas, sharing useful materials, and answering and prescriptive planning skills through the questions. You are encouraged to form study study of ‘live’ or simulated planning and design groups of 3–4 people from different industries situations. Some courses consist predominantly and professional/academic backgrounds to share of project work. In addition, some of the modules perspectives. If there is a serious problem with also incorporate small-scale project work. Project a member of a group it may be appropriate to work may be organised on an individual or group draw the attention of the Programme Leader to basis or a combination of both. It is assessed this as the student concerned may be experiencing through coursework which may take several other problems. forms such as verbal and visual presentation, graphic displays and written reports. Marks All of your work will need to be supported by research, can be awarded on a group or individual basis including resources from the course reading lists or a combination of both. and from self-directed efforts. Essays should — Fieldwork is included in some units and takes demonstrate a) relevant and b) sufficient references a range of forms – from short, specific site visits of the highest quality. It is important that initial ideas to a one-week long overseas field trip. The longer for report topics should come from students, and visits are accompanied by staff but students proposals are presented to and discussed by the may also need to make independent site visits f whole student cohort, as well as the course staff. or their own study. In the development of these ideas the student’s role is pro-active and the staff’s role is supportive. Students are expected to come to class prepared having read about the key ideas that will be discussed. Students contribute to learning through asking You are expected to read beyond recommended questions. Please do so politely and wait for texts, to seek out relevant material, and share ideas the lecturer to finish before replying if you feel the with other students, and to make good use of need to do so. Please allow others to ask questions all materials in the completion of assessed work. and do not attempt to dominate a discussion. The encouragement and support of self-directed We recognise that sometimes much of what learning is thus a key teaching objective. is taught is contested territory and constructive debate is welcome. The Bartlett Masters Faculty Manual 2019/20 51

UCL welcomes students from all over the world and The subject matter of each module is defined by for many English is not their native language. This is topics set by the Module Tutor and by the contents well understood by staff and considerable allowances of a reading list supplied with every module are made for this. However a relatively high degree description. A complete programme of topics of competence in English is required before students and a related reading list will be provided in the first are allowed to be admitted to UCL. It is therefore meeting of a module. A reading list generally offers expected that students are competent at expressing no more than a selection of references about the themselves in the English language even if there are topic under discussion in each seminar session. occasionally unorthodox instances of word usage, Participants should be aware that assessments grammar or syntax. Provided that the student can about their knowledge might draw from any of convey the essential meaning of their ideas then the topics covered in a module. there is not a problem. The Module Tutor(s) will explain the format of each However, there are some instances of submitted seminar series during the first meeting of the module. work where the English is so poor that it is unclear Tutors are free to decide on the mechanics of what ideas the student is attempting to convey. operation of the module they run. In such cases assessors have no option but to reject the work as incapable of assessment with a mark The integration of learning of the previous terms of zero. If the assessor cannot understand the ideas is continued with a written Dissertation (MSc/ expressed by the student then clearly the submitted MA/MRes programmes), which is developed work cannot be accurately marked. If students have and completed in the second and third terms and any worries about this they should, if possible, seek over the summer under the supervision of a Tutor. out a native English speaker and ask them to read work to see if it makes sense to them. They can The programme of lectures and seminars is kept point out passages which are unclear to them. It is, to a minimum. Modules provide little more than an Teaching & learning though, the student’s task to correct such passages. outline of the subject matters that must be studied in depth through independent work. There is Masters programmes represents approximately sufficient free time in the programme to read and 1,800 hours of student learning time. This involves work independently or in informal groups to ensure a number of activities such as lectures, seminars, students reach the level of competence expected workshops, tutorials, field visits, field trip, project from a postgraduate degree. The programme also work, private reading, writing and revising for allows tutorial time to assist students in developing examinations. Programmes are organised into their work individually or through teamwork. a number of modules, which comprise of several of the above elements. Each module involves a number of hours of learning time and is measured in credits. For example, a 30-credit module ASSESSMENT TYPES involves around 300 hours of student learning time.

The teaching input of most 15-30 credit modules takes place in the first twoterms of the academic Each module requires assessable ‘output’ from year (September to March) with some minor students. This can take various forms but can be exceptions. A module is only finalised once work grouped into four general categories: examination, is completed in all its elements of performance coursework, design work and project work. This assessment (e.g. coursework, essays, project is balanced throughout the programme with a reports, and where required, written exams). combination of individual and group work and essay, exams, project work and other skill-based practical work. A number of assessment mechanisms (essays, portfolios, exams, executive summary, presentations, etc.) serve to help students build upon, deepen and apply core skills and knowledge, and, where possible, allow students a choice of aspects to explore in greater depth. In your future careers you will be expected to demonstrate vital practical skills such as working to deadlines and providing appropriate responses under pressure and in time-constrained conditions. 52 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

— Examinations normally consist of unseen written This is not usually considered to be appropriate papers, each typically taken in two hours early in however and would only be permitted under Term 3. An examination timetable is made available special circumstances after discussion with to each student on Portico towards the end of tutors. Students will have one supervisor the second term. It is the student’s responsibility but may consult any other staff who teach on to check where and when their examinations are. the programme. Supervisors will be available for Exam papers are set by the module tutor(s) and regular email and face to face consultation over approved by external examiners. Past papers term-time and the summer, although in the latter can be accessed online via the library website. they may be away for considerable periods Each examination paper is set by the module and in this case programme tutors will provide leader, scrutinised by another member of staff back-up supervision where necessary. and then finally scrutinised by the relevant external examiner. Each paper will normally All written work must be word-processed using consist of four or five questions each carrying an high quality printing and white A4 paper (if the equal number of marks. Examination questions work is submitted in paper format). The front page may be divided into parts. In that case, the of any written work should contain your name, division of marks between parts will be indicated the name of the course and module, the title of the on the question paper. Additional time may assessment, the name of the first marker, the date be granted to students suffering from dyslexia of submission, and word length. Your name and title or other disabilities. of the assessment should appear at the top of all — Coursework is a more common form of subsequent pages. All pages should be numbered. assessment in The Bartlett: written work carried out This is in case your binding method fails and pages in the student’s own time but submitted at a specifiedfall out of the assessment. All illustrations (figures, time in one or more stages throughout the module. tables, charts, photographs) should be numbered. — Design work is most common form of assessment All written work should be double spaced, using in the School of Architecture. It involves a readable font; Times New Roman, Verdana and the creation of models/plans and permits Arial are good examples of fonts to use. Do not use experimentation with different approaches extreme font sizes for the main text; 10 or 12 point to design and representation. The production are good sizes. Pay attention to proof-reading of an intensive series of design projects (in a of word processed work, and do not rely solely variety of appropriate media, including analogue on word processing spell-checkers, particularly and digital drawings, physical and computational if you are using a non-UK spell-checker; models, photography, animations, film, etc.) as a UK academic course, you are expected culminate in a comprehensive architectural to use UK grammar and spelling. design project by the end of the year. — Project work assessment often includes The achievement in submission of a term paper or two components; assessment of oral/visual Dissertation of pass standard (or better) implies that presentation and assessment of the written certain transferable skills have been acquired in work. Feedback on the presentation normally addition to an understanding of the specific subject takes place at the time of presentation, or shortly matter of a module. The particular skills are: afterwards. Feedback on the written work/reports follows the same procedure as for coursework. — Ability to communicate thoughts and Project work may be assessed on an individual arguments about the relevant subject matter or a group basis or a combination of both.— in the English language Dissertation/Thesis is typically a document — Ability to communicate in a concise of 10-15,000 words (the length depends on and efficient manner the credit-value, i.e. 60 or 90 credits) based on — Ability to organise workload in an efficient independent research and thought, and usually way so as to make timely submissions including some original analysis of data. In most — Ability to review literature, paraphrase and cases it will report on original data collected summarise the main arguments in a student’s by the student in order to address a particular own words and combine ideas from different empirical question within the scope of the degree. sources into a logical argument Such a Dissertation will include a literature review on other similar work demonstrating the practical All assessments are marked by two independent or theoretical justification for this particular piece markers. The marking process is overseen by an of work, a description of the methodology and External Examiner, whose primary responsibilities are appropriate analysis of the results. Other students to review all summative assessment prior to students may analyse appropriate data collected by a third being assessed and to submit an annual report, party or do further analysis of published data. In a based upon their professional judgment and decide: minority of cases students may do a library-based dissertation which brings together the different strands of the degree at a theoretical level. The Bartlett Masters Faculty Manual 2019/20 53

— whether the academic standards set for the EXTERNAL EXAMINERS programme awards, or part thereof, are appropriate. — the extent to which the assessment processes are rigorous, ensure equity of treatment for students and have been fairly conducted within External Examiners are senior academics or UCL’s regulations and guidance. practitioners from other universities who help UCL — the standards of student performance in the to monitor the quality of the education we provide programme, or parts of programmes, which to our students. In particular, External Examiners they have been appointed to examine. scrutinise the assessment processes on each — where appropriate, the comparability of the programme, helping UCL to ensure that all students standards and student achievements with those have been treated fairly, that academic standards in some other higher education institutions. have been upheld and that the qualifications — To identify good practice awarded are comparable with similar degrees at other UK universities. Every assignment is assessed and marked by an internal assessor (usually the module tutor). The Each External Examiner submits an on-line annual grade you receive is always provisional at this stage report. Faculties and departments are required to since samples of the coursework are then second reflect on any recommendations and address any marked by another internal assessor who either issues raised in a formal response. The report and ratifies the marking scheme or proposes a change. response are discussed with Student Reps at the A sample of work is also assessed by an external Staff-Student Consultative Committee, and are examiner who may also ratify or propose a change scrutinised by faculty, department and institution- to the marking scheme. The marks given are always level committees. Students can access their External provisional until ratified by the Board of Examiners. Examiner’s report and departmental response via the “My Studies” page through their Portico account Teaching & learning Assessment is usually by the module leader or a team or by contacting their Departmental Administrator under the module leader’s supervision. Examinations in the first instance or Student and Registry Services are marked by code number and therefore examiners directly at [email protected]. On the same are not aware of the identity of the student who wrote Portico page, students can also access UCL wide the script. After first marking (of examinations or External Examiners reports for the last three years. other work) there is assessment by a second marker who will confirm the first marker’s mark or seek discussion to resolve any differences. The formal confirmation of the marks is carried out by the Examination Board which is attended by external COURSEWORK SUBMISSION examiners from other universities. These external examiners exercise a quality control function but will also normally third mark a sample of work chosen Each piece of written coursework must be in a by them from the whole range of work submitted suitable format, typically a PDF or Word document, for assessment. In particular they will look at work although some modules may specify other formats which has failed (or barely passed) and/or papers for program code or presentations. with very high marks to ensure that an appropriate mark has been awarded. In cases when candidates Coursework is normally submitted electronically fail assessment on the work of a module or via the Moodle page for the course (a hard copy the dissertation they are entitled to undergo submission is not usually required unless specified re-assessment. by the module coordinator). However practices and preferences vary across programmes/Schools and The whole examination process is overseen by therefore students will be notified of the individual the Board of Examiners which meets twice a year. requirements for their programme by their School The Board consists of the External Examiners and administrators and Programme Leaders. Programme Leaders (i.e. the Internal Examiners). The Board first meets at the end of June in each session to approve the marks for the taught element (the coursework and examinations) of the degree. At this meeting the marks are confirmed and cannot be altered. It meets again in autumn to review the marks for the dissertations/portfolios, and to award the degree. Again the decisions made at the meeting are final. This Board of Examiners, together with others around College, are overseen by the UCL Board of Examiners, to ensure that the examination process is carried out properly throughout UCL. 54 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

In submitting work electronically you accept that Penalties for late and non-submission your work will be processed by the Turnitin plagiarism Planning, time-management and the meeting of software, checked against other sources and may deadlines are part of the personal and professional be stored by the system for checks against future skills expected of all graduates. For this reason, work. Assignments must not be handed to individual UCL expects students to submit all coursework members of academic/professional staff, left in by the published deadline date and time, after which their mailboxes, or posted under the door of offices. penalties will be applied. If a student experiences Assignments will not be accepted by fax or something which prevents them from meeting email. Under exceptional circumstances where a deadline that is sudden, unexpected, significantly students are abroad, assignments can be disruptive and beyond their control, they should delivered by post by prior arrangement with submit an Extenuating Circumstances (EC) Form. the programme administrator. If the request is accepted, the student may be granted an extension. If the deadline has already Deadlines passed, the late submission may be condoned Frequently in the workplace, people are asked i.e. there will be no penalty for submitting late. to produce work to specific deadlines, and time management is an important key skill to develop In line with the current UCL Academic Regulations on the course. Therefore, work that is submitted for Students, where coursework is not submitted by a after the agreed deadline will be penalised. All term published deadline, the following penalties will apply: papers and other coursework must be submitted in the appropriate manner by the published deadline. — Up to two working days late = 10% deduction (but The assignment must arrive on or before the hand-in the deduction won’t reduce the mark lower than deadline with a completed feedback sheet attached the pass mark. Therefore if the mark was marked to the assignment. All assignments submitted at 57% for example and the deduction was electronically via Moodle must arrive by the deadline. applied it would be recorded as 50%, not 47%). Unless agreed prior to the deadline all work submitted — More than two but less than five working days late after the deadline will have lateness penalties = capped at the minimum pass mark (50%). imposed. Students are therefore strongly advised to — More than five working days late = mark of zero submit their work in good time to meet the deadline. but judged to be ‘complete’.

Extension of time can only be granted by the In the case of coursework that is submitted late Programme Leader and requires the student to and is also over length, then the greater of the two make a request to the Programme Leader in writing, penalties shall apply. Where there are extenuating either via email or letter. Please do not ask the circumstances that have been recognised by the module leader for an extension of time. A request Board of Examiners or its representative, these for an extension should be submitted no less than penalties will not apply until the agreed extension a week before the deadline (unless the unforeseen period has been exceeded. circumstance occurred closer to the deadline). A request for an extension after the deadline has Penalties for overly-long submissions passed will not be considered. (but in this case you Any student would feel that they were being treated could submit a claim for extenuating circumstances). unfairly if they went into an examination and found that they were allowed two hours while another Extensions will only be granted where the Programme student was allowed three hours to answer the same Leader has evidence of good reason such as illness paper. Precisely the same is true of the length of or other extenuating circumstances. (Valid reasons term paper assignments. Part of the skill in writing include illness, bereavement and other serious Term Papers is to make the most efficient use of the personal problems. This does not include computer words available within the given limit. Word limits will problems of any description.) Such evidence may be specified by the module coordinator/tutor for all include, for example, a medical certificate, police pieces of coursework, either in the module outline or incident number, or a letter from a Hall Warden. If the in the task-specific brief. Assessed work should not reasons are acceptable a new submission deadline exceed the prescribed word count. Complying with can be agreed. If the reasons are not considered word limits is important as it helps students prepare valid, the work will have lateness penalties imposed. for professional practice in many work situations Please see here: and because allowing some students to write more http://www.ucl.ac.uk/current-students/support/ than others may give them an unfair advantage. wellbeing/medical-evidence-guidance The Bartlett Masters Faculty Manual 2019/20 55

Assignment briefs will include clear instructions about STUDENT ACADEMIC MISCONDUCT word counts, the inclusion of footnotes, diagrams, images, tables, figures and bibliographies etc. Students are expected to adhere to the requirements for each assessment. Students exceeding these UCL takes plagiarism and cheating very seriously. parameters may receive a reduction in marks. Plagiarism and cheating are regarded as Examination Irregularities and the penalties for those students Please refer to the relevant programme manual for found guilty of these offences can be severe. Penalties word count definitions and over length penalties. are imposed which range from resubmission of work and capping of marks, which affect degree Please note that the Moodle Turnitin submission classification, to suspension or exclusion from system allows markers to check that the word count studies. The expression of original ideas is considered stated by students is accurate, although Turnitin intellectual property, and is protected by copyright includes ALL words, including any reference list/ laws, just like original inventions. Almost all forms bibliography and allowance needs to be made for this. of expression fall under copyright protection as long as they are recorded in some way (such as a book You are responsible for the safe keeping of your or a computer file). There are many different kinds work, and its submission on the day. If you wish, of plagiarism and cheating, and the most common submit draft versions to Moodle to keep them safe; are described below. in addition, we advise you to keep at least one electronic backup of your work and save regularly What is plagiarism? to avoid accidental loss. Corrupted discs are not — Plagiarism is defined as the presentation of an acceptable excuse for late submission. another person’s thoughts or words or artefacts or software as though they were a student’s own. We are required to retain a copy of each piece — Any quotation from the published or unpublished Teaching & learning of course work you submit and both copies of your works of other persons, must, therefore, be clearly final report for university records. Where we feel identified as such by being placed inside quotation others would benefit from your work, we request marks, and students should identify their sources copyright permission to publish it on our website as accurately and as fully as possible. and in print. — A series of short quotations from several different sources, if not clearly identified as such, Module leaders are under no obligation to review constitutes plagiarism just as much as a single draft work prior to submission. Where module unacknowledged long quotation from a single leaders do review drafts, it will be to guide students source. Equally, if a student summarises another into ways of thinking that they have missed or to person’s ideas, judgments, figures, diagrams correct fundamental misunderstandings by the or software, a reference to that person in the students of core concepts taught in the module. text must be made and the work referred to The aim of a review of a draft is to guide the student must be included in the bibliography. in a better direction – not to re-write the paper for — Plagiarism can also be applied to drawn, graphic the student. work or artefacts; the sources should be clearly identified, Absence from Assessment — Recourse to the services of ‘ghost-writing’ Any student who is absent from an assessment will agencies (for example in the preparation of receive a mark of zero unless they obtain authorisation essays or reports) or outside word-processing for the absence and formally defer their assessment agencies which offer ‘correction/improvement’ to a later date by submitting a request for Extenuating of English’ is strictly forbidden, and students Circumstances. Any student who is absent from who make use of the services of such agencies an assessment without prior permission will receive render themselves liable for an academic penalty. a mark of 0/ Grade F and will be considered to have — Commissioning other students or outside made an attempt. assistance in the production of drawn, computer generated or made work without appropriate Absences from assessment need to meet the criteria identification of recognition will render the student for Extenuating Circumstances and be supported by liable for academic penalty. appropriate evidence. If Extenuating Circumstances — Use of unacknowledged information downloaded are not approved, the mark of zero will stand. from the internet also constitutes plagiarism. — Where part of an examination consists of ‘take- In line with UCL’s obligations for students studying away’ papers, essays or other written work in the under a visa, Tier 4 students must also obtain student’s own time, or a coursework assessment, authorisation for any absence from teaching the work submitted must be the candidate’s own. or assessment activities under the Authorised — It is also illicit to reproduce material which a Absence for Students on a Tier 4 Visa procedures. student has used in other work / assessment for the module or programme concerned. 56 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

Students should be aware of this ‘self-plagiarism’. Plagiarism is almost always a symptom of other If in doubt students should consult the educational problems. Programme Director or another appropriate Tutor. You CAN’T: All of the following are considered plagiarism — Cut and paste from electronic journals, websites — turning in someone else’s work as your own; or other sources to create a piece of work; — copying words or ideas from someone else — Use someone else’s work as your own; without giving credit; — Recycle essays or practical work of other — failing to put a quotation in quotation marks; people or your own (this is self-plagiarism); — giving incorrect information about the source — Employ a professional ghost-writing firm of a quotation; or anyone else to produce work for you; — changing words but copying the sentence — Produce a piece of work based on someone structure of a source without giving credit; else’s ideas without referencing them. — copying so many words or ideas from a source that it makes up the majority of your work, You CAN : whether you give credit or not — Quote from sources providing you use quotation marks and reference the source (this includes There are two main types of plagiarism – intentional websites). See the section on ‘Referencing and and unintentional. The list below is not exhaustive but bibliographies in coursework’ below. contains the most commonly encountered reasons: — Paraphrase (take information from a piece of work and rewrite it in a new form) but you must On the whole unintentional: still mention the source. — Misunderstanding about citation; — In the case of joint practical or project work (or — Over-reliance on the original source material; some group projects) individuals may use the — Following practices encouraged or accepted same data, but the interpretation and conclusions in previous educational experience or culture; derived from that data i.e. the ‘write-up’ must be — Not fully understanding when group work ceases their own. and individual work begins; — Compensating for poor English language skills; ‘Turnitin’ — Poor note-taking practice. UCL has signed up to use a sophisticated web-based detection system (Turnitin®) provided in the UK On the whole intentional: by JISC, which scans written work for evidence — Leaving the work to the last minute and taking of plagiarism. This system has access to billions the easy option; of sources worldwide (websites, journals, etc.) — Difficulty in understanding the subject area; as well as work previously submitted to UCL and — Thinking that it is easy to get away with it; other universities. Each time you submit coursework — Having problems with managing the workload; on-line through Moodle your assignment automatically — Copying others is easier than original work; goes through Turnitin. Where Turnitin reveals one or two isolated cases, these will be drawn to the Changing the words of an original source is not student’s attention and a note may appear in the sufficient to prevent plagiarism. If you have retained written feedback. In more serious cases, marks will the essential idea of an original source, and have be deducted from those awarded for Presentation. not referenced it, then no matter how drastically In cases where it appears that a significant portion you may have altered its context of presentation, of the text is not that of the student (and where you have still plagiarized. Most cases of plagiarism the origin has not been clearly indicated) the mark can be avoided by referencing sources. Simply for the paper will be zero. In very serious cases acknowledging that certain material has been and/or repeat offences, the student may be required borrowed, and providing your audience with to appear before a departmental or college panel the information necessary to find that source, with potentially more severe penalties. is usually enough to prevent plagiarism. You should familiarise yourself with this and ensure The penalties for plagiarism can be surprisingly that you do not contravene, either deliberately severe, ranging from failure of classes to expulsion or unwittingly, any of the rules set out in it, at any from academic institutions. It doesn’t matter if you time during your course. The policy is so strong, intend to plagiarise or not – in the eyes of the law, for obvious reasons, that if it is proved that you and most publishers and academic institutions, have plagiarised someone else’s work, you could any form of plagiarism is an offence that demands forfeit your degree and be excluded from all further punitive action. Ignorance is never an excuse. examinations of the University of London. It is even possible to plagiarise from yourself, if you are quoting from work you submitted elsewhere. In most Universities this will result in a failing grade for the work, and possibly for the programme. The Bartlett Masters Faculty Manual 2019/20 57

Other exam irregularities: In each academic year there are a number of Examinations cases of examination irregularities that are either Students must ensure that they are aware of the investigated within the Faculty or referred to the regulations governing written examinations detailed College Examination Irregularity Panel. Examples in the UCL Examination Guide for Candidates of some of the cases are listed below: on the Examinations and Assessment website: https://www.ucl.ac.uk/students/exams-and- — Inadequate or insufficient referencing/citing assessments. Students should pay particular of sources in essays and coursework. attention to the regulations around examination — Passing off information downloaded from the irregularities. Students who are suspected of any internet as the student’s own work including form of cheating or of breaching the Examination technical data, graphs, tables, etc. Regulations will be investigated under UCL’s — Passing off work by other students Student Academic Misconduct procedures. as a student’s own work. UCL students taking examinations at other colleges — Getting other students, outside agencies, friends as part of the University of London’s Intercollegiate or colleagues to do coursework, essays, etc. Scheme must abide by the regulations of the college — Taking notes into examinations. they are attending. Similarly, students from other — Forging signatures for absent students colleges taking examinations at UCL are subject on lecture registers. to UCL’s regulations for examinations. — Insufficient attendance at lectures and classes.

— The introduction into the examination room Recourse to the services of ‘ghost-writing’ of any materials other than those permitted agencies (for example in the preparation of essays for that examination. or reports) or of outside word-processing agencies — The unauthorised removal of an examination which offer correction/improvement of English script, any part of an examination script is strictly forbidden – students who make use of Teaching & learning or blank examination stationery from the the services of such agencies render themselves examination room except by a person with liable for an academic penalty. designated authority to do so. — Any attempt to confer with or gain access to the script of any other candidate during the period of Student Misconduct the examination; or to collaborate in or gain access Students who have been found guilty of misconduct to the assessed coursework of any other candidate, will be subject to the College’s disciplinary procedures unless authorisation to do so has been given. (see UCL Regulations). Misconduct can include: — Any attempt to tamper with examination scripts or coursework after they have been relinquished — Being found on UCL premises during periods by candidates. when the building is closed (e.g. overnight); — Any unauthorised study and/or unsupervised — Poor behaviour when on field trips or when absence of a candidate from the examination representing the University; room during the period of an examination. — Stealing or appropriating other students’ — Impersonation or attempted impersonation or the University’s equipment. of a candidate. — Other conduct likely to give an unfair advantage to the candidate. — Collaboration – this is defined as collaboration by two or more students or others in the production of assessed coursework unless appropriate authorisation from the course/module organiser(s) to do so has been given. — Falsification – this is defined for the purpose of this procedure as the fraudulent alteration or misrepresentation of data and/or other information. 58 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

LEARNING AGREEMENTS STUDENT OF CONCERN

Learning agreements are written agreements with There are many sources of support for students a student meant to support students experiencing who are having difficulties, but sometimes it is significant difficulties by agreeing a way to hard to know how to help a student who appears address problems such as, for example to be struggling, particularly if they seem unwilling deficiencies in attendance, coursework submission, or unable to seek the help they need. Anyone communications, welfare concerns, problems concerned about the behaviour of a student, with administrative requirements, etc. They set who believes the problem may be related to health out what UCL will do to support the student as and wellbeing issues, is encouraged to complete well as the conditions which the student agrees the online UCL Student of Concern Form: to meet. These conditions will usually cover some http://www.ucl.ac.uk/registry-admin/support/ or all of, but are not limited to, the following: open.php

— Attendance at teaching and learning events. Depending on the concerns raised, Student and A higher attendance requirement than the normal Registry Service may respond by offering support minimum attendance requirement can be specified or advice to the student or the person who submitted for the remainder of the term or academic year. the form, liaise with support services or, if necessary, — Completion and timely submission of coursework work with the relevant authorities to ensure the and other forms of work, both summative and/or student is safe: formative, assessed and/or unassessed. https://www.ucl.ac.uk/students/support-and- — Responding appropriately and in a timely manner wellbeing/report-student-youre-concerned-about to UCL communications and attending meetings with UCL staff as requested. — Completion of additional work to ensure sufficient coverage of the syllabus. ‘FITNESS’ TO STUDY — Providing requested information within a specified time period. — Supplying proof of continuing medical or specialist treatment. Students with physical or mental health concerns are encouraged to make contact with the available Breach of a learning agreement will result in the support services as early as possible so that UCL revocation of any special arrangements made and/ can put in place reasonable adjustments to support or measures approved and in the application of them throughout their studies. However, there may any penalties specified in the learning agreement. be occasions when a student’s physical or mental Learning agreements will specify the duration health, wellbeing or behaviour is having a detrimental of the agreement and when compliance with effect on their ability to meet the requirements of the agreement will be reviewed. Compliance their programme, or is impacting on the wellbeing, will be reviewed at least once a year. rights, safety and security of other students and staff. In such cases UCL may need to take action under the Fitness to Study Procedure. Academic Manual Chapter 6, Section 2: Support to Study Policy Academic Manual Chapter 6: Section 3: Fitness to Study Procedure Academic Manual Chapter 6, Section 4: Learning Agreements, Barring, Suspensions and Termination of Study Disability support Mental health and wellbeing support The Bartlett Masters Faculty Manual 2019/20 59

REASONABLE ADJUSTMENTS After this deadline students will need to apply to defer their assessment to the next opportunity (normally the Late Summer Assessment period) if they require mitigation, under the regulations UCL will make Reasonable Adjustments to learning, in Section 6: Extenuating Circumstances. teaching and assessment to ensure that students with Exam Arrangements a disability are not put at a disadvantage. UCL also Academic Manual Chapter 4, Section 4: provides Reasonable Adjustments for students who Examinations might not consider themselves to have a ‘disability’ Disability support but who nevertheless would benefit from additional Mental health and wellbeing support support due to an ongoing medical or mental health condition. It is the responsibility of the student to request Reasonable Adjustments, and students are encouraged to make a request as early as possible. MARKING, SECOND-MARKING Academic Manual Chapter 4, Section 5: Reasonable Adjustments AND MODERATION Disability support Mental health and wellbeing support All work that is submitted for summative assessment Pregnancy and Maternity, Paternity, is marked by a UCL Internal Examiner or Assistant Parental and Adoption Leave Internal Examiner. All UCL programmes also include UCL can also make Reasonable Adjustments for rigorous second-marking and internal moderation students who are pregnant or who need to go on processes to ensure that marking is consistent and Maternity, Paternity, Parental Leave and Adoption fair. Second-marking can take a number of different Leave. Students do not have to apply for a Summary forms depending on the type of assessment, but the Teaching & learning of Reasonable Adjustments but should instead overall aim is to ensure that marking is as accurate contact UCL Student Support and Wellbeing as possible. Internal moderation also helps UCL to find out about the support available. to ensure that marking is equitable across different Support for Pregnant Students modules, pathways, options and electives. Support for Student Parents

Religious Observance Students may need Reasonable Adjustments to help ASSESSMENT AND FEEDBACK them observe their faith, particularly where classes or assessments might fall on important religious dates. Students do not have to apply for a Summary of Reasonable Adjustments but should instead You come to university to get a degree, but contact the appropriate Chaplain for advice and your primary goal is to develop your knowledge, support. Further information is also available understanding and skills for the next stage in UCL’s Religion and Belief Policy. of your life. Assessment and feedback support Religion and Faith you to do just that. Religion and Belief Equality Policy for Students Here we answer ten frequently asked questions: Information about Examination Adjustments Examination Adjustments are adjustments to written 1. What’s the point of assessment? examinations for students with a disability, medical 2. How do I find out what is expected or mental health condition, such as extra time, rest of me on my programme? breaks or specialist equipment. 3. In what ways might I be assessed? 4. Formative and summative assessment: Students should contact the Disability, Mental Health what’s the difference? and Wellbeing team who can help them to complete 5. How can I practice being assessed? an application and advise them on gathering the 6. What is feedback for? required documentary evidence. Applications need 7. What kinds of feedback will I get? to be received by the Disability, Mental Health and 8. What do I do with the feedback I get? Wellbeing team three weeks before the examination 9. How long does it take to get period in question. assignment feedback? 10. How do I prepare for an assignment? 60 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

1. What’s the point of assessment? Take formative assessment seriously. It’s your Well-designed assessment actually helps you chance to practice assessments, so you can find progress through your programme. It helps your out where your knowledge and understanding is learning, as well as measuring it, by focusing your solid, where you need to do more work, and what attention on tasks and content that reflect the you need to do to improve your results. Try out new learning outcomes (see below) of the programme. approaches, take some risks, push the boundaries. The feedback on formative assessment is really Assessment helps you measure your progress. It helps valuable, so examine it carefully and if there’s you and your teachers/tutors see what you have anything that’s not clear, ask questions – of your understood and which aspects still need some work. peers, tutors and lecturers.

2. How do I find out what is expected of me Summative assessment: on my programme? Read your Student Handbook and Moodle for each — an assignment or exam that counts towards of your modules. If it’s not clear, ask your teacher/ your final module mark tutor or module coordinator. Pay close attention to: — the mark and comments you get are important pieces of feedback – they tell you a lot about your — learning outcomes – your guidelines for the progress and helps you to focus your efforts knowledge, understanding and skills you are in future assessments. expected to develop by the end of your programme — regulations – attendance requirements, 5. How can I practice being assessed? penalties for late submission or exceeding word Your programme should give you plenty of count, plagiarism, absence from assessment etc. opportunities to develop your approach to assessment, — marking/assessment criteria – these make clear for example through formative assessments, practice what the assessor will be looking for in your work and guided marking. If you are given set practice — mark/grade schemes – what format will your exercises in class that are similar to part of the mark take? Will it be a grade or a percentage? coursework or exam, take them seriously. Note the Is the marking scale limited (some works might, verbal feedback on the answers or solutions. If it for example, be marked out of 80)? is appropriate for your discipline, ask for a guided marking session at the beginning of your module – 3. In what ways might I be assessed? this is where you practice marking a range of similar Your knowledge, understanding and skills can assignments and discuss feedback comments with be tested – or assessed – in lots of different ways. your peers and teachers. This helps you understand assessment criteria and teacher expectations. You are usually assessed through exams and assignments, individual pieces of work you are 6. What is feedback for? asked to do. They can be an essay, a lab report, Feedback tells you more about what you did well group work, an oral presentation, a video, a set and what you can still do to improve. Feedback also of worked problems, a journal article, a piece of helps you prepare for your next assessment task. computer code, a seminar contribution, a poster, an examination. You’ll probably experience several Your mark or grade is an important part of your different types of assessment in your time at UCL. feedback because it measures how far you’ve https://www.ucl.ac.uk/students/exams-and- progressed. But you also need to understand assessments/exams how you could do even better. That’s where other feedback comes in. It helps you identify your strengths 4. What’s the difference between formative as well as those areas that need more work. and summative assessment? Formative assessment: Feedback should always make you feel supported and able to identify what to do next. Remember, — an assignment or exam that doesn’t count the feedback you’re given is about the piece of work, towards your final mark not about you personally. — you get constructive feedback which helps you to work out your progress The Bartlett Masters Faculty Manual 2019/20 61

7. What kinds of feedback will I get? 9. What do I do with the feedback I get? From day one on your programme, you’ll be getting The feedback you get may be very specific, clearly feedback: it could be comments made in a lecture, signposting your route to improvement by pointing discussions in a seminar or tutorial, feedback on out gaps in your knowledge or problems with the practice exercises in class, answers to queries about way you have applied it. It may be more general, coursework on a forum or in live Q&A sessions, requiring a bit more reflection.Try discussing your conversations with other students on the module. feedback with other students on your module, Sometimes it’s not appropriate for your teacher/ or with your personal tutor. tutor to give individual feedback. Instead, they might give generic feedback to the group. Look at the comments you receive on your assignments and think about where and how you There are many ways of getting feedback can improve. These comments might be made in and you should be using all of them. Engage with lecturers or seminars, so write them down so you your teaching, contribute to seminars or tutorials; have them to refer back to. ask questions in lectures – even if it is just to let the lecturer know that you don’t understand and you’d Use your feedback to help you compare your work like them to go through it again. Ask for formative with other work that has been marked. Being able feedback early on in each module, ideally within to decide for yourself how well you’re doing, rather the first four weeks. Remember, your work on than relying on feedback from staff, is a really useful an assignment isn’t finished once you’ve handed skill, which you will use again and again in your it in. The final stage is feedback and how you make future career. use of it. Your teachers must give an indication of when you can expect to receive feedback on If your module is set up for it, use your MyFeedback your work. dashboard in UCL Moodle to view all your grades and feedback for any assessed work across all Teaching & learning 8. How long does it take to get feedback your Moodle courses, in one place. You can add on an assignment? self-reflective notes and copy and paste feedback Regular feedback is an essential part of every from Turnitin into your report. The report helps you student’s learning. It is UCL policy that all students understand the variety of feedback you receive, receive feedback on summative assessments within draw comparisons between different assessments one calendar month of the submission deadline. and modules, and reflect on your feedback to This feedback may take the form of written feedback, see how you can improve in future assessments individual discussions, group discussions, marker’s If you do need more guidance, talk to your module answers, model answers or other solutions (although convenor or module coordinator or personal tutor. students should note that UCL is generally unable to return examination scripts). Students writing 10. How do I prepare for an assignment? dissertations or research projects should also Understand the task Look for the key words expect to receive feedback on a draft on at least and pay attention to all the advice you’re given one occasion. about the assignment – it might come from your Handbook, from Moodle or during lectures. If, for whatever reason, a department/division cannot Talk to other students: sometimes explaining ensure that the one calendar month deadline is met what you think the assignment is about to others then they will tell students when the feedback will be can really help you sort out your own ideas. provided – it is expected that the extra time needed should not exceed one week. Where feedback is not Understand the marking/assessment criteria provided within the timescale, students should bring that your work will be judged against. Your tutors the matter to the attention of their Departmental must make sure you are aware of those criteria Tutor or Head of Department. and the marking scales in advance. 62 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

Find out when and where your written exam, Regular feedback is an essential part of every presentation, lab test or other assessment will student’s learning. It is UCL policy that all students take place. For exams, make sure you know how receive feedback on summative assessments within to get there, leave plenty of time, and make sure one calendar month of the submission deadline. This you bring along a note of your student identifier feedback may take the form of written feedback, (available from Portico). individual discussions, group discussions, marker’s answers, model answers or other solutions (although If your assignment includes collaborative or students should note that UCL is generally unable group work, your tutors must make clear how the to return examination scripts. Students writing contribution of each individual will be assessed. dissertations or research projects should also expect to receive feedback on a draft on at least one occasion. Plan your work Think about how to organise and structure your answer. Whether it’s an essay, a lab If, for whatever reason, a department/division report, a presentation or a proof, the way you present cannot ensure that the one calendar month deadline the information affects how well the assessor can is met then they will tell students when the feedback follow your line of thought. will be provided – it is expected that the extra time needed should not exceed one week. Where feedback Self-assess before you hand in your work. Think is not provided within the timescale, students should about the criteria for the assessment – how far do bring the matter to the attention of their Departmental you think you have met them? Where have you done Tutor or Head of Department. well and what not so well and how do you know?

Check you are meeting the requirements like word count, format, submission deadline, where and how to submit. There will be instructions about including footnotes, diagrams, images, tables, figures, bibliographies and so on. Before you start the piece of work, check that you know what the requirements are. Before you hand in the work, check again! The Bartlett Masters Faculty Manual 2019/20 63

ACADEMIC INTEGRITY UCL has a zero tolerance approach to the use of essay mills and contract cheating, as they go against every principle that UCL stands for. These types of service disadvantage honest students and devalue High academic standards are fundamental to standards in our universities. ensuring continued trust and confidence in UCL’s world-leading research and teaching, as well as The vast majority of students at UCL will maintain the individuals who work and study at UCL. UCL their Academic Integrity throughout their studies, takes Academic Integrity very seriously, and e but it is important to be aware that UCL may xpects students to familiarise themselves with consider breaches to your Academic Integrity as an UCL’s referencing and citation requirements. instance of Academic Misconduct. When Academic A good starting point is the UCL Library Guide Misconduct occurs there can potentially be penalties to References, Citations and Avoiding Plagiarism. imposed, and it is important to note that repeated Students should also ensure that they are familiar breaches will be taken very seriously and could with the specific referencing requirements of their result in the strongest penalties. For students who discipline, as these may vary. are unsure of what may be considered as Academic Misconduct, the procedures in Chapter 6 of the Candidates for written examinations should also Academic Manual define all such behaviour and familiarise themselves with the requirements set out how this is taken forwards. UCL also has online tools in the UCL Examination Guide for Candidates, which available to help students identify what behaviours is published annually on the Examinations and may be considered as Academic Misconduct. Awards website. It is also very important that Library Guide to References, Citations students are aware of what items they are permitted and Avoiding Plagiarism to bring into the Examination Halls, so they can ensure they do not unintentionally breach the Teaching & learning examination rules. 64 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

REFERENCING & Note: Where there are more than two authors for a particular piece of work, you can write the name BIBLIOGRAPHIES of the first author only followed by the expression “et al.” (which means “and others”), followed by year and page number. In the final bibliography In most of the work that you do on the programme, (see below), all the authors’ names should appear. you will make use of materials, ideas and quotations Example 5: As Bentley et al. (1985, pp. 23-34) from other people. These sources of information subsequently argued, planning in the 1980s… must be acknowledged both in the text of your essay/report by citing the reference, and in the final bibliography at the end of your essay/report. Please note that all references to another source If you do not reference these sources properly, this should be acknowledged, not just direct quotations. is considered ‘plagiarism’ (see above). The sources When you borrow an idea from an author and you will use can be books, journal articles (paper or reformulate it in your own words, it still has to online), newspaper articles, websites, etc… Whatever be referenced. If you take data from a website, the nature of the source of information you use, it has to be referenced. All references given in the you need to reference it fully – even if it is a website text must appear in the bibliography (see below). without an identified author (see below on how to reference web sources)! A reader must always All term papers, project reports and reports should be able to trace the origin of the arguments, pieces contain a final bibliography. The bibliography should of information and data you use in your essay. list all the sources of information that were used and referenced in the work, listed in alphabetical order Please note: there are various reference systems. by the first author’s surname. Websites used should You are free to use what suits you although we be listed (see below). Although the format for entries propose the Harvard system. More importantly, in a bibliography can vary, the following is a good you need to be consistent with your referencing format to use: system. The Harvard system requires two things – referencing within the essay itself; and producing For books – Author’s surname, Author’s initials. a final bibliography (or ‘list of references’) at the (DATE), Title of book (edition if important), end of the essay/report. Place of Publication: Publisher. Example: Healey P. & Nabarro P. (1990), In the sentence or paragraph that uses material from Land and Property Development in a Changing the original source, you have to acknowledge this by Context,Aldershot: Gower. putting the author’s surname, the year of publication, Note: if the authors are editors of the volume and – if necessary – the page number in brackets. rather than authors the notation [Eds.] can be Page numbers are important if it is a specific placed after their names to signify this fact. reference or a full quotation from somebody’s exact For journal articles – Author’s surname, Author’s words. In the case of a full quotation, you have to put initials. (DATE), ‘Title of Article’, Title of Journal, the author’s original words in quotation marks “…”. Volume number, Issue number, page numbers. If it is a reference to the entire work, page numbers Example: Erikson B. & Roberts M. (1997) are not required. ‘Marketing local identity’, Journal of Urban Design, Vol. 2, No. 1, pp. 35-60. Example 1: Harvey (1985, p25) notes there For book chapters – Author’s surname, Author’s is a perpetual struggle… initials. (DATE), ‘Title of Chapter’, from then as Example 2: 92% of all companies had ceased for a book, and including page numbers. trading there by 1989 (Crewe & Hall Taylor, 1991, Example: Solesbury, W. (1990) ‘Property pp. 65-66). This however, had no… development and urban regeneration’ from Example 3: As demonstrated by Pearce (1994), Healey P. & Nabarro P. (1990). Land and Property the management of development... Development in a Changing Context, Aldershot: References may also be used as a guide to Gower, pp. 186-194. further reading or give additional credence to the ideas discussed: Example 4: developing phenomenon in the UK during the 1980s (see Karski 1986; Law, 1992). Nevertheless, the potential… The Bartlett Masters Faculty Manual 2019/20 65

Note: The last may appear within the text as Example: EITHER (Solesbury, 1990, p 187) in which case Reference in the text of your essay: the entry in the bibliography is for Solesbury, According to the Government, the Neighbourhood OR(Solesbury, from Healey & Nabarro, 1990, Renewal Unit (NRU) “is responsible for overseeing p 187) in which case the entry in the bibliography the Government’s comprehensive neighbourhood is for Healey & Nabarro. renewal strategy that responds to local circumstances rather than directs everything from Whitehall” (Neighbourhood Renewal Unit, 2005). In the final bibliography, as well as in the text of your essay, you also need to include the reference In the bibliography: of the websites or electronic information you use. Neighbourhood Renewal Unit (2005), About The following website has a complete overview the NRU, available from of how to reference various types of documents [Accessed 3 December 2004]. using the Harvard system – do visit them: http://libweb.anglia.ac.uk/referencing/ harvard.htm To cite an entire website in the text (but not a specific http://www.lib.monash.edu.au/tutorials/ document or part of this website) it is sufficient to citing/harvard.html give the URL address in the text.

A lot of information is now available in a variety of Example: electronic formats. Information derived from sites Reference in the text of your essay: on the World Wide Web can be treated in much Example: UCL has made significant changes the same way as printed sources. However, when to its corporate identity in the summer of 2005, referencing information from the web, it is important as illustrated by its website (http://www.ucl.ac.uk) to state the date the information was retrieved, Teaching & learning because documents and URL (Uniform Resource In the bibliography: Locator = the full address of the website, as University College London (2005), University you see it at the top of your browser) addresses College London, available from frequently change. http://www.ucl.ac.uk [Accessed 5 May 2004].

If you download an article or report from the web, this is how to reference it: Film Author/editor, Year of document (created or When writing research papers, your sources are not revised), Title of document – italicised, available limited to scholarly books and journal articles. On from , [Accessed: date of viewing]. occasion, you will need to cite documentary films, which fall under the various citation rules for movies. Example: The standard format is as follows: Title of film. Year. Reference in the text of your essay: [film]. Directed by full name of director. Place of The government has promoted a new agenda production: production company. for the ‘Urban Renaissance’ of British Cities (Department of the Environment, Transport Example: and the Regions, 2000). An Inconvenient Truth, 2006. [film]. Directed by Davis Guggenheim. USA: Paramount. In the bibliography: Department of the Environment, Transport and the Regions (2000), Our Towns and Cities: If the film is a video recording (on DVD or VHS) The Future. Delivering an Urban Renaissance, use the same format but change [film] to the White Paper presented to Parliament by the relevant media. This is because a video recording Deputy Prime Minister and Secretary of State may contain extra footage not shown in the film. for the Environment, Transport and the Regions See more here: by Command of Her Majesty, available from https://www.ucl.ac.uk/library/training/guides/ . webguides/refscitesplag

If you quote part or all of the text of a website, you have to put it in quotation marks, like the quote from a printed source. If there is no identified individual author for the website, use the name of the organisation or institution instead. 66 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

Referencing examples The Bartlett Masters Faculty Manual 2019/20 67

CONDONEMENT REASSESSMENT

Condonement allows a student to progress from one Reassessment and Deferred Assessment year to the next and/ or to be awarded a qualification Depending on the amount of failure, Reassessment where they are carrying a small amount of failure, as may take the form of either a Resit, which usually long as their overall performance is of a good standard takes place in the Late Summer, or a Repeat in the and the requirements of any relevant Professional, following academic session. The marks for modules Statutory or Regulatory Bodies are met. Students successfully completed at the second attempt will who meet the Condonement Criteria will not be be capped at the Pass Mark – 40.00% for modules reassessed. A student’s eligibility for Condonement at UG Level/ Levels 4, 5 and 6; 50.00% for PGT in any given module is determined by the programme modules at Masters Level/ Level 7. on which they are enrolled – some modules may be ‘Non-Condonable’ i.e. students must pass them. If a student fails one or more modules the Board Condonement applies to module marks falling within of Examiners may offer them a Reassessment a certain range, and students will need to meet opportunity. Depending on the amount of failure, defined criteria to be eligible for Condonement. this may take the form of either a Resit in the Late Summer or a Repeat in the following academic session. The marks for modules successfully completed at the second attempt will be capped at INFORMATION ABOUT THE the Pass Mark – 40% for modules at undergraduate, 50% for postgraduate. Students are permitted a CONSEQUENCES OF FAILURE maximum of two attempts at any given assessment. Teaching & learning If an assessment has been affected by Extenuating Students are permitted a maximum of two Circumstances (ECs) students may be offered attempts at any given assessment. If a student fails a Deferral i.e. a ‘new first attempt’ or a ‘new second an assessment at the first attempt they might: attempt’. If the student successfully completes a Deferral of their first attempt, their module marks — Be eligible for Condonement. will not be capped. If the student successfully — Need to Resit or Repeat the assessment. completes a Deferral of their second attempt — Apply for a Deferral or other support under (i.e. they have ECs on a Resit or Repeat), their the Extenuating Circumstances procedures. module marks will be capped at the Pass Mark Extenuating Circumstances (i.e. the existing cap will not be removed).

There are some circumstances in which students will not be offered another attempt:

— If students are eligible for Condonement their marks will be Condoned and they will not be offered a Resit (however if a student has Extenuating Circumstances the Condonement Criteria won’t be applied until all Deferrals are complete). — Students cannot be reassessed in a passed module (unless they have valid Extenuating Circumstances). — Students might not be allowed a second attempt if they have been excluded for academic insufficiency, academic misconduct or disciplinary issues.

Taught Postgraduate students: Students who fail a Masters dissertation/ research project will normally resit by 31 January (30 April for January-start programmes). Exceptionally, the Exam Board may decide that the extent of failure is such that the student needs to Repeat the dissertation with tuition and fees. 68 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

A passed course may not be retaken in order to gain Please note the components and/or syllabus a better mark. However, if a student is absent from of the affected module(s) may be different if the exam on the first occasion a retake will be allowed. the programme or module has changed between If there is proven evidence of poor health, personal years of study; repeating students are reassessed circumstances or other material consideration which in the components and syllabus of the new year. have affected a student’s performance in the initial submission and/or led to non-attendance at an Students who fail a Masters Dissertation/ research exam, and these have been accepted by the Board project will normally resit by 31 January (30 April for of Examiners, the assessment may be taken as January-start programmes). Exceptionally, the Exam a first attempt. Board may decide that the extent of failure is such that the student needs to repeat the Dissertation A Resit is a second attempt at an assessment with tuition and fees. in the Late Summer Assessment Period (or equivalent), without any additional tuition If an assessment has been affected by Extenuating and with marks capped at the Pass Mark. Circumstances (ECs) students may be offered a Taught module Resits take place within or Deferral i.e. a ‘new first attempt’ or a ‘new second before the Late Summer Assessment Period. attempt’. If the student successfully completes (For Masters Dissertations/ Research Projects a Deferral of their first attempt, their module marks however, resubmission is required by 31 January will not be capped. If the student successfully of the following academic session.) completes a Deferral of their second attempt (i.e. they have ECs on a Resit or Repeat), their Resitting students are not permitted to attend module marks will be capped at the Pass Mark any additional lectures, seminars or other teaching (i.e. the existing cap will not be removed). activities. (They may be offered, but are not automatically entitled to, additional tutorials Capping of Reassessment Marks or Supervision.) There is no fee for resitting The marks for modules passed at the second an assessment. Resitting students have access to attempt will be capped at the Pass Mark: 40% UCL’s facilities such as the library and other learning for undergraduate modules 50% for postgraduate resources, although there may be limited availability modules. Students who defer their first attempt of some resources during UCL vacation periods. due to Extenuating Circumstances will not have their marks capped. Students deferring their second A Repeat is a second attempt at an assessment in attempt (i.e. who have Extenuating Circumstances the following academic session with tuition and fees on a Resit or Repeat) will have their marks capped. and with marks capped at the pass mark. A student who is required to repeat must re-enrol on the failed How will marks be combined to reach modules in the following academic session. a classification? (Progressing students cannot enrol on the next year Students who have successfully completed of study until the Repeat has been completed.) the Progression and Award Requirements will be awarded a Classification. The UCL Academic Repeating students must attend all teaching Manual (Chapter 4, Section 10: Classification) activities and pay tuition fees, charged pro-rata defines the Classification Schemes for each to the credit value of the module(s) concerned. qualification. All Bartlett Masters programmes Repeating students have full access to UCL’s use the Numeric Postgraduate Classification facilities such as the library and other learning Scheme in the UCL Academic Manual resources and must meet UCL’s minimum (Chapter 4, Section 10: Classification). attendance requirements to be eligible for their Repeat attempt. The Bartlett Masters Faculty Manual 2019/20 69

BOARDS OF EXAMINERS ILLNESS AND OTHER EXTENUATING CIRCUMSTANCES

The Board of Examiners meets at the end of Term 3. If a student’s assessments are disrupted by events The Board consists of both internal and external which are unexpected, significantly disruptive and examiners. Samples of work (usually the top, the beyond the student’s control, such as serious illness bottom and the border line grades) are also assessed or bereavement, they can apply for ‘Extenuating by the external examiners who may also ratify or Circumstances’. change the marks. The marks given at any of these stages are provisional (formative) and subject to Students are responsible for letting UCL know ratification by the Board of Examiners whose meeting about any event that might affect their performance takes place at the end of Term 3. As part of their role in assessments (exams or assignments) at the in monitoring and evaluating the degree programme, time that it takes place. Applications need to be the external examiners talk to students individually submitted within one week. Meeting this deadline or in groups about their experience of the programme is important: we can only consider late applications as a whole. Such discussions, however, have no if ongoing circumstances mean that it was genuinely bearing on the consideration by the Board of any impossible for the student to submit on time. individual student. Students should not wait for supporting Publication of results evidence to become available before submitting UCL’s Student Records team will communicate their EC claim. If a student is unable to obtain the assessment results and reassessment necessary evidence within the deadlines they arrangements to students in early July via a direct should still submit their form on time and indicate Teaching & learning communication to students’ UCL email accounts. that their evidence is to follow. Individuals marks and results will then be made available to view via Portico same days later. Students should make sure that they tick the box allowing us to share their request with members Any continuing student requiring official confirmation of staff who are directly responsible for making of their results or any graduating student requiring a decision (don’t worry, we will keep data secure). additional copies of their transcript, should refer to Students should make sure that they tell us about the information for obtaining an official transcript at: every assessment that has been affected – we http://www.ucl.ac.uk/current-students/ won’t assume it applies to assessments that aren’t exams_and_awards/qualifications/transcripts on the form.

Get supporting evidence This needs to be from a registered doctor or other verifiable source – students should ask their doctor or evidence provider to read the guidance notes on the form carefully – we need to understand how the circumstance has affected the student’s ability to do their assessment. If students need time to get their evidence, they should submit their form on time and submit their evidence as soon as they can. Extenuating Circumstances Evidence 70 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

Submit the form within one week of the FEEDBACK FROM STUDENTS Extenuating Circumstance taking place. We may not be able to help if a claim is late. Students need to submit their form to their home department or faculty office. The office will forward the form and UCL’s goal is to put students’ feedback, insights evidence, confidentially, to the appropriate person. and contributions at the heart of our decision- making. We value students’ feedback and work What happens next with students as partners in the process of shaping If students apply for a one week extension, this education at UCL. In recent years, as a direct result will be considered by staff in their department, who of student feedback, we extended library opening will try to give a response as quickly as possible. hours, opened new study spaces and scrapped graduation ticket fees for students. If students apply for other help, requests will be considered by either the faculty or departmental The Bartlett is continually seeking to enhance the Extenuating Circumstances Panel. The Panel experience of our students. Both formal and informal will usually offer one of the following, although arrangements exist for feedsback from students they may suggest something else: to The Bartlett. The formal mechanisms are:

— an extension of more than one week. — Year Group/Cohort Meetings which are — a ‘deferral’ i.e. postponing the assessment convened and held during terms 1 and 2; to the next scheduled occasion. — Student representation on Staff/Student — suspending the normal penalties for handing Committees, Faculty Board, Faculty Teaching work in late. Committee and the relevant Programme Committee. Year representatives are elected Longer-term conditions at the beginning of each year to represent The Extenuating Circumstances regulations are student views at these meetings and to serve designed to cover unexpected emergencies; they on these committees. are not always the best way to help students who — At the end of each term, students are obliged to might have a longer-term medical or mental health fill in assessment questionnaires of their modules. condition, disability or learning difficulty. Although These are essential aids to providing the there may be times when it is necessary for such necessary feedback to maintain responsive and students to use the EC regulations, students should responsible teaching; answers can be anonymous. make sure they take advantage of all the other support mechanisms provided by UCL. The informal mechanisms are through contact with:

— The teaching staff. You should first discuss any problems with the member of staff teaching, or co-ordinating the module; — The Programme Director or Tutor, who can be contacted directly or through the student year representatives; or meetings. Student views are then fed to staff for appropriate action.

Student Experience Manager Rebecca Payne is the Bartlett’s Student Experience Manager. Rebecca works on a variety of initiatives to help students enjoy a richer, more fulfilling experience, in terms of their education and broader personal development. She is always keen to meet students and discuss their experience, and can be contacted at: [email protected]

Rebecca Payne Student Experience Manager The Bartlett Masters Faculty Manual 2019/20 71

ACADEMIC REPRESENTATIVES Even if you don’t fancy taking up a role yourself, keep an eye out for your chance to vote for which students you feel will do the best job.

Your Students’ Union is there to make sure you http://studentsunionucl.org/academic-reps have the best possible time while you’re studying http://studentsunionucl.org/make-change/ at UCL. One of the ways they do that is by working representing-you/who-can-help-me/education/ with departments and faculties to ensure that every academic-representatives/find-your-rep student is represented and has a voice in the way https://studentsunionucl.org/forms/ that the university works. interested-in-leadership-role

Every student at UCL will have a Course Representative In addition, both for academic aspirers and those or a Research Student Representative who will be your choosing to get back into industry, this work eyes, ears, and voice. They’ll work closely with staff demonstrates a unique commitment, something in your department to make sure that they understand that is very attractive to future employers. The input what you most value, and take action to deal with into being a representative will extend beyond things you’d like to see improve. They’ll also work with turning up to termly meetings and will require some representatives in your Faculty and the Students’ commitment. However, it is entirely manageable Union to make things better across the whole of UCL. within your study time here.

These Academic Representatives are appointed You can find information provided by Students’ during early October – if you’d like to take up the role, Union UCL on becoming a Course Representative at: staff in your department can tell you how. If you take http://studentsunionucl.org/make-change/ up a representative role, the Students’ Union will representing-you/who-can-help-you/academic- work closely with you to provide training, support, representatives/academic-representative-roles Teaching & learning and advice, and you’ll be able to change the experience of everyone on your course or in your department for the better. 72 The Bartlett Faculty Committees 2019/20 Teaching & learning UCL Committees Academic Board (AB) Academic Committee (AC) Academic Regulations & Quality Assurance Faculty Board Faculty Board sub-Committee (ARQAsC) of Examiners of Examiners Education Committee (EdComm) UG PG Library Committee (LC) Programme & Module Approval Panel (PMAP) Quality Review sub-Committee (QRsC) Research Degrees Committee (RDC) Student Experience Committee (StEC) Schools’ Boards of Examiners x 19 Student Recruitment, Admissions UG & PG & Funding Committee (StRAFC)

Faculty Board Faculty Library Committee Management Advisory Bartlett UCL East FLC Group MAG Working Group

Research Advisory Group Bartlett Equality, Diversity RAG & Inclusion Working Group Faculty Teaching Committee Faculty Research Degrees Committee FTC FRDC (MPhil/PhD/EngD) Enterprise Advisory Group EAG

Faculty Student Recruitment, Faculty Undergraduate Faculty Student Postgraduate MRes Committee Admissions & Funding Committee Programmes Committee Experience Committee Programmes Committee MResCom (MRes) (FStRAFC) UPC (BSc/MEng/MSci) BStEC PPC (MA/MArch/MSc/ MPlan/MLA/MPA) The Bartlett

DTC DTC DTC DTC DTCs DTC DTC DTC DTC DTC UG PG UG PG UG & PG PG PG PGT PGR PG Masters Faculty Manual 2019/20

SSCC SSCC SSCCs SSCCs SSCC SSCC SSCC SSCC SSCC SSCC SSCC DTC UG PG UG & PG UG & PG PG PG PG PG PGT PGR PG

BSCPM BSP BSA IGP CASA BREI IIPP BSEER DPU Cross-Faculty

UG Undergraduate PG Postgraduate PGT Postgraduate taught PGR Postgraduate research SSCC Staff Student Consultative Committee DTC Departmental Teaching Committee Bartlett School of Construction & Project Management (BSCPM) Bartlett School of Planning (BSP) Bartlett School of Architecture (BSA) Institute for Global Prosperity (IGP) Centre for Advanced Spatial Analysis (CASA) Bartlett Real Estate Institute (BREI) Institute for Innovation & Public Purpose (IIPP) Bartlett School of the Environment, Energy & Resources (BSEER) Development Planning Unit (DPU) The Bartlett Masters Faculty Manual 2019/20 73

COMMITTEES Students act as representatives on these committees to a) be informed of operational and educational issues taking place and b) to provide feedback to academic management on behalf of the student Meetings provide a forum for discussion with, community. Therefore if you have issues that you and feedback from, students on all aspects of their would like to raise that cannot be solved by your programme including teaching, assessment, quality programme administrator or supervisor, contact and timing of feedback from module tutors and your local student representatives. Discussions availability and accessibility to The Bartlett’s in the above committees may result in action to facilities, such as the library, the computer systems change policy, procedure or practices, or may serve and the rooms. The School will take appropriate to inform the student body of the background for actions on the issues that are raised in the meetings. particular policies and procedures. Each meeting Committees are therefore important for many is recorded in minutes, which are circulated to the reasons: mostly for their crucial part in the decision- committee members. An annual report is submitted making process across UCL. They ensure the views to the Faculty each year, and is forwarded to the of students are represented and incorporated into University on an annual basis. decisions and enable students to collaborate with staff at different levels in the Faculty in order to Staff-Student Consultative Committee improve the student experience. It’s important Every department at UCL has a Staff-Student to understand the purpose of each committee. Consultative Committee (SSCC) that meets They range from Department to Faculty level, at least three times a year. The SSCC is a forum and each has a different remit and membership. for discussion between staff and student academic Our committees include: representatives. It’s a great chance to work closely with staff to improve students’ learning experience, — SSCC: Staff Student Consultative Committee and a big part of how together we make education Teaching & learning — DTC: Departmental Teaching Committee better at UCL. — PPC: Postgraduate Programme Committee — UPC: Undergraduate Programme Committee This Committee meets to discuss major issues — MResCom: MRes Committee related to the School. Academic staff and student — FTC: Faculty Teaching Committee representatives elected from each Programme — FLC: Faculty Library Committee attend the meetings of this Committee. It is an — FRDC: Faculty Research Degrees Committee extremely valuable mechanism for communication — BStEC: Student Experience Committee between the school’s students and staff and provides students with a vital opportunity to comment on To put it more simply, information flows up from matters that affect their experiences of graduate Departmental level committees to Faculty level study at UCL (such as departmental policy, health, programme committees and then on to the central safety and access issues, physical resources, college. Similarly, important material feeds back teaching and assessment, etc.). Meetings are open from central UCL committees to Departments, to all students of the School as it is seen as a forum via their representation on Faculty Committees. for discussion of all matters concerning students. Essentially, committees enable a two-way flow The Staff-Student Consultative Committee reports of information throughout the Faculty. Faculty level to the Undergraduate Programme Committees committees discuss the most salient points from and to the Faculty Teaching Committee on DTCs and SSCCs. However, they mostly consider academic matters. changes to modules and programmes, as well as important alterations to or aspects of UCL policy. They bring together key staff including School Directors and are therefore an important aspect of decision-making within the Bartlett. 74 Bartlett Faculty Schedule (Committees, Working Groups & Boards of Examiners) 2019–20 Teaching & learning

Term 1 Term 2 Term 3 (& summer)

Staff Student Consultative Committees (SSCCs)

School of Architecture (BSA) See ‘Departmental sub-Committees’

Construction & Project Management (BSCPM) UG 1–3pm, Thursday 24 October 2019 UG 1–3pm, Thursday 13 February 2020 UG 1–3pm, Thursday 12 March 2020 PGT 1–3pm, Wednesday 30 October 2019 PGT 1–3pm, Wednesday 12 February 2020 PGT 1–3pm, Friday 1 May 2020 PGR 2pm, Wednesday 16 October 2019 PGR 2pm, Wednesday 5 February 2020 PGR 2pm, Wednesday 6 May 2020

School of Planning (BSP) All 1–3pm, Wednesday 20 November 2019 All 1–3pm, Wednesday 25 March 2020 All 1–3pm, Wednesday 27 May 2020

Centre for Advanced Spatial Analysis (CASA) PG 11am, Friday, 25 October 2019 PG 2pm, Thursday, 13 February 2020 PG 2pm, Thursday, 30 April 2020

Development Planning Unit (DPU) PG 1.05–2pm, Wednesday 6 November 2019 PG 1.05–2pm, Wednesday 5 February 2020 PG 1.05–2pm, Wednesday 20 May 2020

Environment, Energy & Resources (BSEER) PGT 12.15pm, Friday 1 November 2019 PGT 12.15pm, Friday 7 February 2020 PGT 12pm, Wednesday 13 May 2020 PGT 12.15pm, Friday 6 December 2019 PGT 12.30pm, Monday 9 March 2020 PGR 11am, Thursday 17 October 2019 PGR 11am, Thursday 27 February 2020 PGR 11am, Thursday 14 May 2020

Institute for Global Prosperity (IGP) PG 12.30–2pm, Tuesday 15 October 2019 PG 12.30-2pm, Tuesday 28 January 2020 PG 12.30-2pm, Tuesday 28 April 2020

Institute for Innovation & Public Purpose (IIPP) PG 2–3pm, Tuesday 22 October 2019 PG 2–3pm. Monday 17 February 2020 PG 2–3pm, Monday 4 May 2020

Bartlett Real Estate Institute (BREI) PG 1pm, Wednesday 30 October 2019 PG 1pm, Wednesday 12 February 2020 PG 1pm, Wednesday 6 May 2020

Departmental Teaching Committees (DTCs)

School of Architecture (BSA) All 2–4pm, Thursday 7 November 2019 All 2–4pm, Monday 17 February 2020 All 2–4pm, Monday 18 May 2020

Construction & Project Management (BSCPM) All 10–12pm, Thursday 14 November 2019 All 10–12pm, Wednesday 26 February 2020 All 10–12pm, Thursday 14 May 2020

School of Planning (BSP) UG 2–4pm, Wednesday 30 October 2019 UG 2–4pm, Wednesday 29 January 2020 UG 12–2pm, Friday 19 June 2020 PGT 2–4pm, Wednesday 23 October 2019 PGT 2–4pm, Wednesday 5 February 2020 PGT 2–4pm, Wednesday 6 May 2020 PGR ­­– PGR 11am, Wednesday 15 January 2020 PGR June 2020 (date tbc)

Centre for Advanced Spatial Analysis (CASA) PG 2pm, Thursday, 31 October 2019 PG 2pm, Thursday, 27 February 2020 PG 2pm, Thursday, 7 May 2020

Development Planning Unit (DPU) PG 2–3.30pm, Wednesday 6 November 2019 PG 2–3.30pm, Wednesday 5 February 2020 PG 2.15–3.45pm, Wednesday 27 May 2020 The Bartlett

Environment, Energy & Resources (BSEER) PGT 12pm, Tuesday 1 October 2019 PGT 12pm, Wednesday 15 January 2020 PGT 12pm, Wednesday 29 April 2020 PGT 11pm, Monday 4 November 2019 PGT 12pm, Thursday 27 February 2020 PGT 12pm, Wednesday 24 June 2020

PGR 11am, Thursday 24 October 2019 PGR 11am, Thursday 5 March 2020 PGR 11am, Thursday 21 May 2020 Masters Faculty Manual 2019/20

Institute for Global Prosperity (IGP) PG 12.30–2pm, Tuesday 29 October 2019 PG 12.30–2pm, Tuesday 11 February 2020 PG 12.30–2pm, Tuesday 12 May 2020

Cross-Faculty (encompassing IIPP, BREI, Urban Lab) PG 10–12pm, Monday 4 November 2019 PG 10–12pm, Monday 24 February 2020 PG 10–12pm, Monday 11 May 2020

UG Undergraduate PGT Postgraduate taught PGR Postgraduate research PG Postgraduate Taught & Postgraduate Research TBC To be confirmed LSA Late Summer Assessment Every effort has been made to ensure the information provided in this listing is accurate at the time of publication, but the Faculty Office reserves the right to change the stated contents at any time. Although the information is correct to the best of its knowledge and belief at the time of issue (July 2019), changes to the scheduled arrangements stated above can and probably will occur, so please check local arrangements. The Bartlett The Bartlett Bartlett Faculty Schedule (Committees, Working Groups & Boards of Examiners) 2019–20

Term 1 Term 2 Term 3 (& summer) 2019/20 Manual Faculty Masters

Departmental Sub-Committees

MSc Teaching Committee (BSCPM) 10–12pm, Wednesday 9 October 2019 10–12pm, Wednesday 15 January 2020 10–12pm, Thurs 5 March 10–12pm, Mon 11 May

BSc Teaching Committee (BSCPM) 10–12pm, Thursday 31 October 2019 10–12pm, Tuesday 25 February 2020 10–12pm, Wednesday 25 March 2020

Staff Student Consultative Committee (APC1) 1–2pm, Monday 21 October 2019 1–2pm, Monday 3 February 2020 1–2pm, Monday 27 April 2020

Architecture Programmes Committee 1 (APC1) 2–4pm, Monday 21 October 2019 2–4pm, Monday 3 February 2020 2–4pm, Mon 27 April 2–4pm, Mon 6 July

Staff Student Consultative Committee (APC2) 1–2pm, Monday 28 October 2019 1–2pm, Monday 27 January 2020 1–2pm, Monday 11 May 2020

Architecture Programmes Committee 2 (APC2) 2–4pm, Monday 28 October 2019 2–4pm, Monday 27 January 2020 2–4pm, Mon 11 May 2–4pm, Mon 29 June

Staff Student Consultative Committee (APC3) 1–2pm, Monday 4 November 2019 1–2pm, Monday 13 January 2020 1–2pm, Monday 18 May 2020

Architecture Programmes Committee 3 (APC3) 2–4pm, Monday 4 November 2019 2–4pm, Monday 13 January 2020 2–4pm, Mon 18 May 2–4pm, Mon 22 June

MEng EAD Teaching Committee 12–5pm, Wednesday 9 October 2019 12–5pm, Wednesday 29 January 2020 12–5pm, Wednesday 20 May 2020

Faculty Committees

Bartlett Faculty Board TBC (dependent on venue availability) TBC (dependent on venue availability) TBC (dependent on venue availability)

Faculty Board of Examiners (FBoE) 2–4pm, Wednesday 27 November 2019 2–4pm, Monday 20 Jan 2–4pm, Mon 23 March 2–4pm, Wednesday 8 July 2020

Faculty MRes Committee (MResCom) 12–2pm, Wednesday 30 October 2019 12–2pm, Monday 3 February 2020 12–2pm, Wednesday 13 May 2020

Faculty Student Recruitment, Admissions & Funding 12–2pm, Monday 18 November 2019 12–2pm, Wednesday 11 March 2020 12–2pm, Wednesday 1 July 2020 Committee (FStRAFC)

Undergraduate Prog Committee (UPC) 12–2pm, Monday 11 November 2019 12–2pm, Wednesday 4 March 2020 12–2pm, Wednesday 20 May 2020

Postgraduate Programmes Committee (PPC) 12–2pm, Monday 7 October 2019 12–2pm, Wednesday 22 January 2020 12–2pm, Wednesday 1 April 2020 12–2pm, Wednesday 13 November 2019 12–2pm, Monday 9 March 2020 12–2pm, Weds 20 May 12–2pm, Monday 6 July

Faculty Teaching Committee (FTC) 12–2pm, Monday 14 October 2019 12–2pm, Monday 27 January 2020 12–2pm, Monday 20 April 2020 12–2pm, Wednesday 20 November 2019 12–2pm, Wednesday 18 March 2020 12–2pm, Weds 27 May 12–2pm, Mon 13 July

Faculty Research Degrees Committee (FRDC) 2–4pm, Monday 14 October 2019 2–4pm, Monday 20 January 2020 2–4pm, Monday 27 April 2020 2–4pm, Monday 18 November 2019 2–4pm, Monday 16 March 2020 2–4pm, Monday 1 June 2020

Faculty Library Committee (FLC) 2–4pm, Thursday 28 November 2019 2–4pm, Thursday 13 February 2020 2–4pm, Thursday 7 May 2020

Faculty Student Experience Committee (FStEC) 2.30–4pm, Tuesday 12 November 2019 2.30–4pm, Tuesday 25 February 2020 2.30–4pm, Tuesday 26 May 2020

UG Undergraduate PGT Postgraduate taught PGR Postgraduate research PG Postgraduate Taught & Postgraduate Research TBC To be confirmed LSA Late Summer Assessment Every effort has been made to ensure the information provided in this listing is accurate at the time of publication, but the Faculty Office reserves the right to change the stated contents at any time.

Although the information is correct to the best of its knowledge and belief at the time of issue (July 2019), changes to the scheduled arrangements stated above can and probably will occur, so please check local arrangements. 75 Teaching & learning & Teaching 76 Bartlett Faculty Schedule (Committees, Working Groups & Boards of Examiners) 2019–20 Teaching & learning

Term 1 Term 2 Term 3 (& summer)

Faculty Working Groups

Enterprise Advisory Group (EAG) TBC (one per term) TBC (one per term) TBC (one per term)

Research Advisory Group (RAG) 10–12pm, Monday 16 September, (LG.01, CH) 10–12pm, Monday 20 January (LG.01, CH) 10–12pm, Monday 18 May (LG.01, CH) 2–4pm, Monday 21 October (tbc) 10–12pm, Monday 24 February (LG.01, CH) 10–12pm, Monday 15 June (LG.01, CH) 2–4pm, Wednesday 20 November (tbc) 10–12pm, Monday 16 March (LG.01, CH) 2–4pm, Wednesday 22 July (tbc) 2–4pm, Tuesday 10 December (tbc) – –

Management Advisory Group (MAG) 10–12pm, Monday 9 September 2019 10–12pm, Monday 13 January 2020 10–12pm, Monday 11 May 2020 10–12pm, Monday 14 October 2019 10–12pm, Monday 10 February 2020 10–12pm, Monday 8 June 2020 10–12pm, Monday 11 November 2019 10–12pm, Monday 9 March 2020 10–12pm, Monday 13 July 2020 All day, Monday 9 December 2019 (Here East) 10–12pm, Monday 6 April 2020 –

Bartlett UCL East working group 12:30–2pm, Monday 9 September (6.04, 22GS) 12:30–2pm, Monday 13 January (6.04, 22GS) 12:30–2pm, Monday 11 May (6.04, 22GS) 12:30–2pm, Monday 14 October (6.04, 22GS) 12:30–2pm, Monday 10 February (6.04, 22GS) 12:30–2pm, Monday 8 June (tbc) 12:30–2pm, Monday 11 November (6.04, 22GS) 12:30–2pm, Monday 9 March (6.04, 22GS) 12:30–2pm, Monday 13 July (6.04, 22GS) – 12:30–2pm, Monday 6 April (6.04, 22GS) –

[Taught] Tutors’ Advisory Group (TAG) 12–2pm, Thursday 14 November 2019 12–2pm, Thursday 27 February 2020 12–2pm, Thursday 15 May 2020

Equality, Diversity & Inclusion Group (EDIG) TBC (one per term) TBC (one per term) TBC (one per term) The Bartlett Masters Faculty Manual 2019/20

UG Undergraduate PGT Postgraduate taught PGR Postgraduate research PG Postgraduate Taught & Postgraduate Research TBC To be confirmed LSA Late Summer Assessment Every effort has been made to ensure the information provided in this listing is accurate at the time of publication, but the Faculty Office reserves the right to change the stated contents at any time. Although the information is correct to the best of its knowledge and belief at the time of issue (July 2019), changes to the scheduled arrangements stated above can and probably will occur, so please check local arrangements. The Bartlett The Bartlett Bartlett Faculty Schedule (Committees, Working Groups & Boards of Examiners) 2019–20

Term 1 Term 2 Term 3 (& summer) 2019/20 Manual Faculty Masters

UCL Committees

Academic Board (AB) Wednesday 23 October 2019 Wednesday 12 February 2020 Wednesday 13 May 2020

Academic Committee (ACom) Thursday 14 November 2019 Thursday 27 February 2020 Thursday 18 June 2020

UCL Council (UCLC) Tuesday 15 October 2019 Friday 14 February 2020 June 2020 (date TBC) Thursday 21 November 2019 Friday 17 April 2020 Thursday 9 July 2020

Education Committee (EdCom) Thursday 10 October 2019 Tuesday 25 February 2020 Monday 8 June 2020 Tuesday 3 December 2019 Thursday 30 April 2020 Thursday 16 July 2020

Library Committee (LC) Monday 4 November 2019 Thursday 6 February 2020 Tuesday 12 May 2020

Research Degrees Committee (RDC) Tuesday 5 November 2019 Wednesday 11 March 2020 Wednesday 3 June 2020

Student Experience Committee (StEC) Tuesday 19 November 2019 Tuesday 21 January 2020 Thursday 12 March 2020 Tuesday 19 May 2020

Student Recruitment, Admissions & Funding Committee (StRAFC) Monday 9 December 2019 Tuesday 10 March 2020 Tuesday 9 June 2020

UCL Working Groups & Sub-Committees

Faculty Tutor Forum (FTF) Tuesday 8 October 2019 Thursday 16 January 2020 Thursday 21 May 2020 Tuesday 5 November 2019 Tuesday 11 February 2020 Tuesday 16 June 2020 Thursday 5 December 2019 Thursday 19 March 2020 Thursday 16 July 2020

Senior Management Team (SMT) Weds 11 September Weds 6 November Weds 8 January Weds 11 March Wednesday 13 May Wednesday 15 July Weds 25 September Weds 20 November Weds 22 January Wednesday 25 March Wednesday 3 June – Weds 9 October Weds 4 December Weds 5 February Wednesday 8 April Wednesday 17 June – Weds 30 October Weds 18 December Weds 26 February Friday 24 April Wednesday 1 July –

Academic Regulations & Quality Assurance Tuesday 24 September 2019 Wednesday 11 March 2020 Thursday 21 May 2020 sub-Committee (ARQAsC) Thursday 14 November 2019 Tuesday 7 April 2020 Tuesday 30 June 2020

Quality Review sub-Committee (QRsC) Tuesday 17 September 2019 Tuesday 28 January Tuesday 2 June 2020 Weds 20 November 2019 Tuesday 31 March –

Programme & Module Approval Panel (PMAP) Thursday 19 September 2019 (5 September) Thursday 6 February 2020 (23 January) Thursday 14 May 2020 ( 30 April) (deadline – for receipt of all documentation) Thursday 7 November 2019 (24 October) Thursday 5 March 2020 (20 February) Thursday 11 June 2020 (28 May) Thursday 12 December 2019 (28 November) Thursday 2 April (19 March) Thursday 9 July 2020 (25 June)

UG Undergraduate PGT Postgraduate taught PGR Postgraduate research PG Postgraduate Taught & Postgraduate Research TBC To be confirmed LSA Late Summer Assessment Every effort has been made to ensure the information provided in this listing is accurate at the time of publication, but the Faculty Office reserves the right to change the stated contents at any time.

Although the information is correct to the best of its knowledge and belief at the time of issue (July 2019), changes to the scheduled arrangements stated above can and probably will occur, so please check local arrangements. 77 Teaching & learning & Teaching 78 Bartlett Faculty Schedule (Committees, Working Groups & Boards of Examiners) 2019–20 Teaching & learning

LSA Boards (2018–19) Summer ‘Final’ Boards (2019–20) LSA Boards (2019–20)

Bartlett Boards of Examiners – Undergraduate

BSc Architecture ( Part 1) & 3pm, Thursday 12 September 2019 3pm, Wednesday 10 June 2020 — BSc Architectural & Interdisciplinary Studies 11am, Tuesday 3 September 2019 3pm, Wednesday 24 June 2020 (tbc) —

MEng Engineering & Architectural Design 1pm, Wednesday 18 September 2019 1pm, Wednesday 10 June 2020 Tuesday 1 September 2020

BSc Project Management for Construction 11am, Tuesday 17 September 2019 12.30pm, Thursday 18 June 2020 Tuesday 22 September 2020 (tbc)

BSc Planning Programmes 11am, Tuesday 17 September 2019 12.30pm, Thursday 18 June 2020 Tuesday 22 September 2020 (tbc)

Autumn ‘Final’ Boards (2018–19) Summer ‘Sub’ (or interim) Boards (2019–20) Autumn ‘Final’ Boards (2019–20)

Bartlett Boards of Examiners – Postgraduate

Architectural Computation & Digital Theory 3pm, Thursday 17 October 2019 3pm Wednesday 01 July 2020 To be confirmed

The Bartlett School of Architecture Examination Tuesday 3 December 2019 To be confirmed To be confirmed in Professional Practice in Architecture (ARB/RIBA)

MArch Architecture (Part 2) 3pm, Wednesday 11 September 2019 3pm Friday 12 June 2020 —

MArch Architectural Design 3pm, Tuesday 17 September 2019 3pm Tuesday 30 June 2020 3pm Tuesday 15 September 2020

MA Architectural History & Space Syntax 3pm, Thursday 24 October 2019 3pm Thursday 25 June 2020 3pm Thursday 22 October 2020

Landscape Architecture 2pm, Tuesday 10 September 2019 3pm Wednesday 17 June 2020 3pm 08 September 2020

MArch Urban Design 3pm, Wednesday 18 September 2019 3pm Tuesday 30 June 2020 3pm Wednesday 16 September 2020

15-Month Programmes & PgCert Advanced Architectural Research 3pm, Thursday 12 December 2019 To be confirmed To be confirmed

MSc Built Environment 2pm, Thursday 17 October 2019 2pm, Thursday 18 June 2020 2pm, Wednesday 21 October 2020 The Bartlett

MSc Construction & Project Management 11am, Tuesday 22 October 2019 1pm, Thursday 18 June 2020 Thursday 22 October 2020

MSc Development & Planning 2pm, Wednesday 23 October 2019 2pm, Wednesday 24 June 2020 2pm, Wednesday 21 October 2020

MSc Environment, Energy & Resources 2pm, Thursday 17 October 2019 12pm, Friday 19 June 2020 To be confirmed Masters Faculty Manual 2019/20

MSc Planning Programmes 2pm, Friday 18 October 2019 To be confirmed To be confirmed

MPlan City Planning Monday 22 July 2019 To be confirmed To be confirmed

MRes 2pm, Wednesday 30 October 2019 2pm, Wednesday 17 June 2020 2pm, Wednesday 28 October 2020

UG Undergraduate PGT Postgraduate taught PGR Postgraduate research PG Postgraduate Taught & Postgraduate Research TBC To be confirmed LSA Late Summer Assessment Every effort has been made to ensure the information provided in this listing is accurate at the time of publication, but the Faculty Office reserves the right to change the stated contents at any time. Although the information is correct to the best of its knowledge and belief at the time of issue (July 2019), changes to the scheduled arrangements stated above can and probably will occur, so please check local arrangements. The Bartlett Masters Faculty Manual 2019/20 79

STUDENT SURVEYS Student Evaluation Questionnaires Departments also run Student Evaluation Questionnaires on individual modules throughout the year. This gives students the opportunity to feedback about the teaching on their specific One of the principal ways in which UCL gathers and modules, helping departments to continuously responds to student feedback is via online student improve learning, teaching and assessment. experience surveys such as the National Student Feedback from SEQs feeds into the Annual Survey, The Postgraduate Taught Experience Survey, Student Experience Review process. and the New to UCL survey. Whether it’s about teaching, accommodation, or facilities, surveys are a chance for students to have their say about what works and what needs improving, to help ANNUAL STUDENT EXPERIENCE us make sure that UCL is as good as it can be for current and future students. We aim to minimize REVIEW (ASER) the volume of surveys students are asked to take, so undergraduates will be invited to take just one institutional survey per year, and full-time UCL’s Annual Student Experience Review (ASER) postgraduate students will be invited to take two. process requires all departments to undertake an Each survey takes just a few minutes to complete, annual self-evaluation and produce a development all responses are anonymous, and some include plan for how they plan to improve in the coming year. a generous prize draw. Every piece of feedback The self-evaluation involves looking at student is read and the results of each survey are shared feedback from surveys and student evaluation with staff across UCL – including President questionnaires as well as other data about student & Provost Michael Arthur: performance and academic standards, such as the Teaching & learning https://www.ucl.ac.uk/you-shape-ucl/ feedback provided by the External Examiner, which helps departments to understand what is working New@UCL survey well and what might need improving. Student As a new student at UCL, it’s important that Representatives are active participants in the you receive the information and support you need evaluation process and creation of the development to settle in and begin your studies. The survey plan through discussions at departmental and faculty is open from around October-November each committees, giving students an important role in year and all new students (undergraduate identifying and planning improvements within their and postgraduate) are invited to take part. department. Students can view the completed reports and action plans on the faculty/departmental intranet. Postgraduate Taught Experience Survey (PTES) May/June This survey, for Masters students only, runs during final term and covers your academic experiences, including teaching and learning, assessment and feedback, organisation and management and skills development. It also considers your experience of undertaking a dissertation or major project. See more here: https://www.heacademy.ac.uk/institutions/ surveys/postgraduate-taught-experience-survey 80 Teaching & learning The Bartlett Masters Faculty Manual 2019/20

UCL CHANGEMAKERS STUDENT QUALITY REVIEWERS (SQR)

UCL ChangeMakers supports students and staff Student Quality Reviewers are students who work to work in partnership to enhance the student with UCL to take an in-depth look at different areas learning experience across UCL. UCL ChangeMakers of academic practice. They help to improve how the Projects supports students and staff in running university works by providing detailed feedback and projects to improve the learning experience at UCL. analysis from a student perspective. Taking part in Anyone with an idea can submit a proposal for the Student Quality Reviewer scheme gives students funding and support. UCL ChangeMakers ASER the opportunity to: act as a member of an Internal facilitators are students who work with Student Quality Review panel; be a Student Reviewer for the Academic Representatives and staff in selected Programme and Module Approval Panel; feed departments to formulate the departmental back on pedagogic practice as an ASER Facilitator; educational enhancement action plan. UCL work with staff to reflect on their teaching practice ChangeMakers Student reviewers work with as a Student Reviewer of Teaching; and/or providing staff to review their teaching practice: a student view on how teaching can include more https://www.ucl.ac.uk/changemakers/ diverse perspectives as a Student Curriculum Partner. Student Quality Reviewers The Bartlett Masters Faculty Manual 2019/20 81 SUPPORT SERVICES

82 Central Support Services website 82 Disability, Mental Health and Wellbeing team 82 Out-of-hours support 82 Crisis support – immediate help 82 International Student Support and Welfare 83 UCL Doctor & Dentist 83 Student Enquiries Centre (SEC) 83 UCL security systems 83 Advisor to female students 83 Worry & stress 83 Support groups & networks 84 Contemplation/quiet rooms 84 Anti-harassment & bullying policies 84 Sexual misconduct and support 85 Day nurseries 85 Accommodation 85 English language support 85 UCL Centre for Languages & International Education (CLIE) 85 UCL WritingLab 86 Arena Centre for Research-based Education 86 Career planning Support Support services 5 82 Support services The Bartlett Masters Faculty Manual 2019/20

Central Support Services website Disability, Mental Health and Wellbeing team UCL is committed to the wellbeing and safety of Student Psychological and Counselling Services its students and tries to give assistance wherever (SPCS) is dedicated to helping UCL students with possible to ensure that studying at UCL is a fulfilling, personal, emotional and psychological concerns. healthy and enjoyable experience. There is a wide The SPCS team is diverse and consists of a variety range of support services for student – the Current of highly trained and experienced professionals, Students Support website provides more who offer short-term CBT and psychodynamic information: https://www.ucl.ac.uk/students/ support. There are currently two psychiatrists student-support-and-wellbeing. Students should and ten therapists on staff with varying kinds be aware that, while there are many services of psychological training and expertise. on offer, it is their responsibility to seek out support Student Psychological and Counselling Services and they need to be proactive in engaging with the available services. Out-of-hours support and information helpline UCL works in partnership with Care First to provide The UCL Online Student Support Website aims an out-of-hours support and information helpline. to provide advice and support for common student The helpline is free of charge and includes access problems through the internet. The website is to information specialists who are trained by Citizens organised round an on-line support group and Advice and to professionally-qualified and BACP- advice pages. Students who have used this website accredited counsellors who can help students with so far have talked about how helpful it has been to a range of emotional and psychological difficulties: find out that they are not alone with their problems, https://www.ucl.ac.uk/students/support-and- whether they be academic or emotional, and to get wellbeing/evening-and-weekend-support advice from people who have been through the same things as them. There are also advice pages Crisis support – immediate help with practical suggestions on how to address issues If anyone is in immediate danger, medical support that are often of concern to students. Areas covered can be received by: include; anxiety, loneliness, coping with exams and many others. There is also a ‘sources of support’ — Attending an Accident & Emergency (A&E) web page with details of where you can find further department of a local hospital. University help if you feel you need it. College Hospital is the nearest A&E department https://www.ucl.ac.uk/srs/our-services/ to UCL’s main campus (this A&E department student-support-and-wellbeing has a dedicated mental health unit). — Calling 999 to request an ambulance if you The Student Support and Wellbeing team are unable to reach the hospital yourself. has produced a short video introducing the welfare support available to all UCL students: If a student is feeling distressed, urgent medical http://www.ucl.ac.uk/stream/media/ support can be obtained by: swatch?v=a664e729a496. The video link is also available on the New Students website: — Contacting the student’s GP surgery to request https://www.ucl.ac.uk/students/ an emergency appointment. student-support-and-wellbeing — If the GP surgery isn't open, the free NHS out-of-hours medical line on 111 can help Disability, Mental Health and Wellbeing team students access the right services. The Disability, Mental Health and Wellbeing Team — Calling the Samaritans on 116 123 to talk in Student Support and Wellbeing (SSW) provide to someone at any time, day or night a safe, confidential and non-judgemental space, https://www.samaritans.org/ in which students can discuss any wellbeing, mental — Nightline are available overnight and can health and/or disability concerns that may be affecting help students across London, call them their ability to study. This encompasses any personal on +44 (0) 207 631 0101. or emotional challenges students may be experiencing, — Crisis Support mental health difficulties such as anxiety or depression and long-term health conditions. The service International Student Support and Welfare also supports students with physical and sensory The International Student Support and Welfare impairments, specific learning difficulties, and Team provide specialist support and advice for autistic spectrum conditions. all non-UK students at UCL. As well as immigration information, they help to support students through As well as arranging for adjustments to learning the transition to university in the UK by organising environments, the team loan out specialist equipment. the International Student Orientation Programme They provide one-to-one tutoring and support for (ISOP) at the start of each term, and arranging regular students with specific learning difficulties and workshops for international students which tackle mentoring for students with mental health conditions. particular issues: Disability support http://www.ucl.ac.uk/iss Mental health and wellbeing support The Bartlett Masters Faculty Manual 2019/20 83

Registering with a doctor Financial support Students are strongly encouraged to register with a The UCL Student Funding Office provides a central doctor as soon as possible after they arrive in London service aimed at supporting students with money so that they can access healthcare as quickly as matters. We can assist with scholarship, bursary possible if they become ill or injured. When attending and loan queries, and help signpost students to a university in the UK students are also advised to sources of funding. We also offer a range of resources be vaccinated against Meningitis C. and tips on money management. The easiest way to access our information and guidance is online, The Ridgmount Practice is a National Health Service but for students with more complex circumstances (NHS) practice providing healthcare and dental an appointment can be booked with one of our services for students living within its catchment Student Funding Advisers. area (i.e. near the main UCL campus). Students UCL Financial Support can also choose to register with a practice closer Manage your Money to where they live if they prefer. The Ridgmount Practice also runs a Walk-in Surgery which any UCL security systems UCL student can attend, even if they are not ID Cards must be obtained from Security on registered with the practice. the ground floor of the Andrew Huxley Building: https://www.ucl.ac.uk/students/support-and- https://www.ucl.ac.uk/estates/our-services/ wellbeing/health-care/register-doctor security-ucl http://www.gowerplacepractice.nhs.uk/ (NB: These also act as your Library Cards). new-patients.aspx Advisor to female students UCL Doctor If you are a female student and you would prefer Students are strongly encouraged to register to discuss a problem with another woman, we can with a doctor as soon as possible after they arrive in find you a female member of staff to talk to or you London so that they can access healthcare quickly can contact the Advisor to Women Students: if they become ill or injured. When attending a https://www.ucl.ac.uk/students/support-and- university in the UK students under the age of 25 wellbeing/specialist-information-and-support/ are also advised to be vaccinated against Meningitis adviser-women-students (ACWY). The Ridgmount Practice is a National Health Service (NHS) practice providing healthcare Miss Denise Long for students living within its catchment area (i.e. near (Director, Student Support and Wellbeing) the main UCL campus). Students can also choose Student Support and Wellbeing Office, Support services to register with a practice closer to where they live 4 Taviton Street if they prefer. The Ridgmount Practice also runs a Internal 30255 Walk-in Surgery which any UCL student can attend, External +44 (0)20 7679 2055 even if they are not registered with the practice. [email protected] Register with a Doctor Ridgmount Practice Worry & stress Being a student can be stressful and other real UCL Dentist life events such as bereavement or relationship It is recommended that students register with a dentist. breakdown can also intrude into study. UCL http://thedentalcentrelondon.com Psychological Services offer specialist professional consultation and counselling services. The Student Enquiries Centre (SEC), now open http://www.ucl.ac.uk/student-psychological- from 8am to 6pm – Monday to Friday, except services/index_home Tuesdays (11am – 5pm) – is based on the first floor https://www.ucl.ac.uk/students/support-and- of the new Student Centre building (open 24 hours wellbeing/look-after-yourself/managing-stress- a day, 365 days a year) in Gordon Square. It provides anxiety-panic-and-depression front-line administrative services to UCL students and is an excellent source of information about Support groups & networks UCL in general and all of the services provided The Black and Minority Ethnic Network represents by Student and Registry Services (SRS). SRS the views of students’ at UCL who self-define is implementing an enquiry and case management as BME, including but not limited to, students system known as askUCL, to streamline processes with African, Asian, Arab and Caribbean heritages. and enable students to have the majority of their This involves meetings to discuss issues that affect queries answered in one place, via a knowledge the network, running of campaigns and projects, bank of frequently asked questions. If their question and attending socials. See here for more details: cannot be answered students are able to log and http://uclu.org/BMENetwork track an enquiry, thus replacing the use of multiple email addresses. Student Enquiries Centre About the Student Centre 84 Support services The Bartlett Masters Faculty Manual 2019/20

The Students’ Union UCL LGBT+ Students’ Sexual misconduct Network provides students with social activities, as It is unacceptable for any person at UCL, whether well as campaigning and raising awareness of issues. staff or student, to be subjected to any unwanted Its aims are to provide social and welfare support to and persistent behaviour of a sexual nature. UCL LGBT+ students, to campaign and raise awareness is working with the Students Union to implement of LGBT+ issues, both on campus and outside of it a two-year action plan to tackle issues of sexual and to represent LGBT+ students on the Students’ harassment and make sure that staff and students Union UCL Council. Please see here for more details: have access to relevant training. Any UCL student http://uclu.org/lgbt experiencing sexual harassment may access confidential support from a range of sources The Women’s Network is a safe space for self- including their personal tutor or any other member defining women students to discuss issues around of staff in their department or faculty who they trust, gender and how it intersects with sexuality, race their Hall Warden, or a Students’ Union student and disability. It runs many campaigns throughout officer. Support is also available from the trained the year, on topics ranging from sexual harassment staff in the Students’ Union Advice Service: to abortion rights. Please see for more details: http://studentsunionucl.org/help-and-advice/ http://uclu.org/womensnetwork advice-service or the UCL Student Mediator: https://www.ucl.ac.uk/student-mediator/ The Disabled Students’ Network is a collective which aims to represent the views of students’ Further information: at UCL who self-define as disabled, including https://studentsunionucl.org/zerotolerance but not limited to students with physical disabilities, long term illnesses, specific learning difficulties Support for students who have and mental health issues (please see here for been affected by sexual violation more details: UCL will do its utmost to support anyone who http://uclu.org/disabledstudents has been, or is being, affected by sexual violence. If a student would like to talk to somebody at UCL, Contemplation/quiet rooms the Student Support and Wellbeing Team can offer There is a Contemplation/Quiet Room available advice on the support available both internally for UCL members of staff and registered students. and externally: This room is situated in Hut 34, on the path leading https://report-support.ucl.ac.uk/support/ from the Bernard Katz Building at the South Junction category/sexual-misconduct towards the Henry Morley Building. Its opening hours are 08.30–18.00. Users are required Support for students who have to respect the code of practice for using the room, been affected by sexual violence which are displayed: UCL will do its utmost to support anyone who has https://www.ucl.ac.uk/equality-diversity- been, or is being, affected by sexual violence. inclusion/equality-areas/religion-and-belief- If a student would like to talk to somebody at UCL, equality/quiet-contemplation-rooms-and- the Student Support and Wellbeing Team can offer around-ucl advice on the support available both internally and externally. Further information: Anti-harassment & bullying policies https://www.ucl.ac.uk/students/student- Every student and member of staff has a right support-and-wellbeing to work and study in a harmonious environment. UCL will not tolerate harassment or bullying of one Students’ Union Advice Service member of its community by another or others The Students’ Union Advice Service is available and promotes an environment in which harassment to all UCL students. Trained and experienced staff and bullying are known to be unacceptable and are ready to support you with any difficulties that where individuals have the confidence to raise might occur during your time at UCL. The Advice concerns in the knowledge that they will be dealt Service specialises in: with appropriately and fairly. — Academic issues – including extenuating To help with this, UCL has launched Report and circumstances, plagiarism and complaints. Support, an on-line reporting tool where students — Housing – including contract checks and can report any issues anonymously or contact housemate disputes. an advisor to make an informed decision about — Employment – including unpaid wages their support options. and part time employment contracts. UCL Policy on Harassment and Bullying — Many other legal and university matters. Report and Support Student Mediator Students’ Union UCL Advice Service The Bartlett Masters Faculty Manual 2019/20 85

The service is free, confidential and independent. UCL Centre for Languages We will not disclose anything to your department & International Education (CLIE) or any other university staff unless at your request. The UCL Centre for Languages & International Students can make an appointment or attend Education (CLIE) offers courses in 13 foreign a drop-in session for advice and support. languages and English for Academic Purposes Students’ Union UCL Advice Service (EAP), across a range of academic levels to support UCL students, staff and London’s wider academic Day nurseries and professional community. CLIE provides The Nursery is located in the basement of modern foreign languages and EAP modules for 50-51 Gordon Square and open to staff and students UCL students, including courses satisfying UCL’s of UCL. It can accommodate a combined total Modern Foreign Language requirements and degree of 62 children between the ages of three months preparagraphtion courses for international students. and five years. The 62 places are divided into the CLIE also offers UCL summer school courses. Baby Room, which has 24 places for ‘babies’ Students can access language-learning resources between three months and two years and the Toddler online through the CLIE Self-Access Centre, including Room, which has 38 places for ‘children’ between films and documentaries and books for self-study. two and five years. There is usually a waiting-list Further information: for places (especially baby places). The Nursery is www.ucl.ac.uk/clie open from 08.30–17.20 Mondays to Fridays. https://resources.clie.ucl.ac.uk/home/sac If you would like further information about the Day Nursery, you should contact the Nursery Manager UCL WritingLab runs academic writing workshops, (50–51 Gordon Square, London WC1H 0PQ, essay writing courses for non-native speakers of +44 (0)20 7679 7461) for further information. English, exam writing workshops, Masters Dissertation workshops, one-to-one tutorials, and daily drop-in Accommodation sessions. It is a free service that aims to enhance UCL Accommodation provides a range of housing students’ writing and research skills; until 2016/2017 options which includes two Halls of Residence it was only available for undergraduate and Masters (catered), self-catered Student Houses and students across the Joint Faculties of Arts and Intercollegiate Halls (both catered and self-catered) Humanities and Social and Historical Sciences, shared with other colleges of the University of but from 2016/2017 Bartlett students can use it too. London. Each Hall has a designated Warden supported by a number of live-in Student Residence Workshops take place in Term 1 and 2 between weeks Advisers (SRA) to provide support for students 2–5, which include help with writing introductions Support services and to foster a positive environment within and conclusions, effective reading and note-making the accommodation. skills, demystifying citations and referencing plus Wardens and Student Residence Advisers planning and structuring your essays. It also offers at UCL Residences free, confidential, one-to-one tutorials in Term 1 and 2 between Weeks 6–11. Each tutorial lasts English language support 30 minutes and you may book up to three tutorials There are numerous English language courses per term. You can choose which tutor you will see. for overseas students in London. Please check Book your place here: at a public library for available courses. Alternatively, https://www.ucl.ac.uk/writing-lab/ you can try the following place for English language book-your-place courses which may be available to students at some cost: Don’t want to commit to an appointment? We also offer drop-in sessions between 12.00–13.00 Kings College English Language Centre and 17.00–18.00 every day between Weeks 6–11. Kings College, 26–29 Drury Lane, No need to book – one of the tutors will see you. London WC2B 5RL +44 (0)20 7836 1600

Students engaging in university study are expected to research their subject, write clear and concise essays, produce reports, give presentations, correctly reference, take exams, and manage their time effectively. There are a number of downloadable information sheets on such as time management, reading and research, essay writing, and other skills you will need to master for your studies. Further details can be found at: https://www.ucl.ac.uk/students/skills 86 Support services The Bartlett Masters Faculty Manual 2019/20

UCL Arena Centre for Research-based Education, The UCL community aims to provide you with the based in Torrington Place, comprises a large techniques and resources to better enable you to group of Principal and Senior Teaching Fellows realise your career ambitions. This ranges from and professional staff who are committed to: career planning, skills development and engaging in the recruitment process. However, the outcomes are — enabling education development at UCL ensuring ultimately down to you – your past, your present and we offer the best possible quality and experience how you intend to create your future. We challenge for students, by forging creative connections you to be creative, don’t expect but suggest. between UCL’s world-leading research and its You have a wonderful opportunity with impressive teaching and learning at all levels of the curriculum, access to networks. Therefore follow the UCL and by fostering ways in which students can learn Careers Service guidance, engage in localised through participating in research; activity but most importantly talk with your — providing rich opportunities for all staff who teach, colleagues, student reps, approach academics, support students’ learning and/or are leaders of speak with your programme administrators and education to develop their academic, professional explore opportunities. and leadership practices, and to gain appropriate qualifications and opportunities in so doing; Graduates from The Bartlett who are not already — influencing the higher education sector nationally employed are expected to take jobs in a wide variety and internationally in relation to the development of public, private and voluntary sector offices in of research-based higher education, academic the UK and abroad, especially in local regeneration practice and academic leadership. agencies ranging – in UK terms – from Regional Development Agencies and local authorities to specific The Arena Centre works closely with the Office regeneration programmes, and their equivalents of the Vice Provost for Education and Student Affairs elsewhere, plus regeneration consultancies and and with academic and professional colleagues voluntary and community sector organisations. Some from across UCL. may continue with further research for a PhD Degree.

Dr Brent Carnell, Principal Teaching Fellow, Below are some useful website for jobs and careers is the Arena Centre’s contact offering education in planning in the UK: development support to The Bartlett. Contact http://jobs.guardian.co.uk/ Brent with queries: [email protected]. The Guardian newspaper, jobs section http://www.jobs.ac.uk/ Academic jobs and postgraduate scholarships https://www.gov.uk/government/organisations/ CAREER PLANNING homes-and-communities-agency The Homes and Communities Agency

Your School’s Careers Liaison Tutor will arrange There is a lot to consider when engaging in career a series of Careers Events for current students development. Undertaking a programme of study at throughout the year, full details of which will be UCL is a significant element that will likely contribute advertised separately. to your career change but not the only one. Students need to consider the portfolio of activities they are involved in to bring about change both now and over their working life. Your career history and what is done now will influence what you do in the future. Simply landing a job is not the end of your career plans. Every decision will have an effect on your future. As a result, it is important to become methodical about your approach to career development. The Bartlett Masters Faculty Manual 2019/20 87

UCL Careers provides a wide variety of careers Beyond the UCL and school efforts, though, information, one-to-one guidance and events for we emphasize that the ultimate responsibility UCL students and recent graduates, and assists for employment lies on the students themselves. them through the entire job hunting process, We encourage you to start considering your future including exploring options, searching for vacancies, plans from the moment you join UCL. We also preparing CVs and applications, practicing for encourage pro-activeness and initiative careers interviews, aptitude tests or assessment centres, wise. In terms of finding employment, in parallel to and providing access to recruitment fairs and formal recruitment channels, networking is critical. other employment-related events. They can also Consider student membership or participating advise on exploring options for further study in events organized by professional associations. and funding. Services and events are available to all taught students, researchers (PhD students Upon graduation, you will be part of the University and postdocs) and graduates (for up to two years of London’s alumni base, and can receive after course completion). careers related support from The Careers Group: http://www.careers.lon.ac.uk/ You might UCL Careers also supports employability activities also want to check out the following website within departments such as work-related learning, that highlights how Bartlett graduates have including internships and placements. UCL been positioned into the industry; the site also students are helped with applications and sourcing includes previous students describing their opportunities with web resources and advice. They student experience: can book appointments via myUCLCareers and can https://www.ucl.ac.uk/bartlett/people/alumni source opportunities via myUCLCareers, UCL Talent Bank – a shortlisting service connecting students UCL Careers GradClub to small and medium sized organisations, and apply UCL GradClub host a large variety of events, for opportunities within our summer internships services and resources aimed at graduate careers: and global internships schemes. http://www.ucl.ac.uk/careers/graduates http://www.ucl.ac.uk/careers https://uclcareers.targetconnect.net/home.html Masters Quick Fix talks http://www.ucl.ac.uk/careers/opportunities/ A series of talks specifically for postgraduate students. jobs/internships-and-placements Entrepreneurship at UCL UCL Careers is a support organization that offers UCL has a long and successful track record of training on CV writing, job interview techniques, supporting spin-outs and start-ups developed Support services networking skills etc. They also organise by its academic and student communities. Many UCL-wide careers fairs e.g. in finance, consulting, of the student and staff entrepreneurs have won and engineering. Careers related events, and external awards and achieved substantial investment opportunities for 1-1 career discussions are allowing their enterprises to grow and reach their provided. For up to date information on the full full potential. UCL offers a wide range of support UCL Careers offering, please visit the website to students ranging from training programmes, of UCL Careers and enrol onto their newsletter: advice on whether an idea has commercial potential, www.ucl.ac.uk/careers one-to-one sessions with business advisers, funding, competitions and incubator space to help them UCL and Students’ Union UCL have developed start or grow their business: Skills 4 Work, a programme which provides http://www.ucl.ac.uk/enterprise development opportunities for students: https://www.ucl.ac.uk/careers/prepare-apply Information on internships and placements from UCL Careers UCL Careers has web resources, a student toolkit and bookable appointments for students to support them with applications for internships and placements, and guidance in sourcing opportunities. Further information: http://www.ucl.ac.uk/careers/opportunities/ jobs/internships-and-placements 88 Resources & facilities The Bartlett Masters Faculty Manual 2019/20 The Bartlett Masters Faculty Manual 2019/20 89 RESOURCES & FACILITIES

90 Computing – UCL Information Systems Division (ISD) 91 Windows Terminal Service (WTS) 9 1 W i F i 91 Computer cluster rooms 91 Moodle 92 Students’ Union UCL 92 Student Unions 93 Students’ Union UCL postgraduate association 93 Scholarships & prizes 93 Skills training (Urban Skills Portal) 93 UCL Global Citizenship Programme Resources & facilities 6 90 Resources & facilities The Bartlett Masters Faculty Manual 2019/20

COMPUTING It is also possible to access a large range of applications remotely, from any computer, using the Desktop@UCL Anywhere service. Students also have access to a range of free and discounted The UCL Information Services Division (ISD), the software via ISD Software for Students: primary provider of IT services to UCL, offers IT ISD Software for Students learning opportunities for students and staff in the form of ‘How to’ guides which provide step-by-step All students are encouraged to download the guidance to all of ISD’s key services, including email UCL-Go app, available for iOS and Android devices. and calendar services, user IDs and passwords, The app gives access to Moodle and timetabling print, copy and scanning, wifi and networks. and shows where desktop computers are available on campus. There are also opportunities for Digital Skills Development through face-to-face training in UCL Information Systems Division (ISD) areas such as data analysis, programming, desktop UCL is well supported with specialist research applications and more, along with individual support computing facilities. A variety of high capacity and through drop-ins and via the ISD Service Desk: capability research computing resources are available Digital Skills Development to researchers and research projects for advanced number-crunching, simulation and visualisation. UCL also has a licence for Lynda.com (now The UCL Information Systems Division (ISD) and migrated to Linkedin Learning) which provides The Bartlett Faculty provide a broad variety of thousands of high quality video-based courses infrastructure, services and training for students. from programming to presentation skills: These are provided at both a local Department and Linkedin Learning centralised college level. For essential IT information see the UCL ISD website for new students: Learning on Screen (“bob”) provides students with https://www.ucl.ac.uk/isd/ access to a vast archive of 65 free-to-air channel it-essentials-for-new-students programming for educational usage – you can view TV programmes and films, and listen to radio All students must register for a UCL computer programmes. In addition, Kanopy (“thoughtful account, maintain their passwords and check their entertainment”) is available to UCL students, UCL email on a regular basis. This is to ensure that and offers a wide range of movies: you do not miss important UCL communications Learning on Screen (“bob”) and Department and course specific information. Kanopy As a registered student you are eligible for discounts (including for home use) on selected software E-learning services available to students include items such as Adobe and Microsoft Office. Moodle, Turnitin and Lecturecast and allow students https://www.ucl.ac.uk/isd/services/software- to access online course materials or take part in hardware/software-for-students online activities such as group work, discussions and assessment. Students can re-watch some Students with a UCL bought laptop/desktop may lectures using the Lecturecast service and may ask one of the admin team to download Microsoft also use interactive tools in the classroom: Office via the UCL software database. E-learning services Free IT skills support is available to students. ISD provides desktop computers and laptops The UCL Training Section provides, for free, for loan in a number of learning spaces: a variety of on-line courses to students to Laptop Loans improve their IT skills. These are available at: https://www.ucl.ac.uk/isd/services/ Information on Learning and Teaching spaces as learning-teaching/digital-skills-development well as a map of computer workrooms is available on the ISD website. Computers at UCL run a Desktop @UCL service which provides access to hundreds of software applications to support students: Learning and Teaching Rooms and Spaces Map of Computer Workrooms The Bartlett Masters Faculty Manual 2019/20 91

WTS (Windows Terminal Service) — ISD hosts shared drives for students (N or O WTS is a Windows computer service provided by Drives), troubleshoot any problems with ISD in the Information Access Systems that anyone with an first instance via their service desk or telephone Information Systems user ID and password can log — UCL has a laptop loan scheme – please see here: into. You can access WTS from any computer with http://www.ucl.ac.uk/library/laptop-loans internet access from inside UCL, or from outside UCL including outside the UK. You will need to Computer cluster rooms have access to install the WTS client software onto Information Services Division (ISD) provides any non-Information-Systems-managed computer computing facilities for all students enrolled at UCL. before you can access WTS. For more information There are over 1,000 managed PCs, Apple Macs on installing on your own laptop, please consult and several powerful UNIX platforms distributed at these web pages: over twenty IS ‘Cluster’ rooms around the campus. https://www.ucl.ac.uk/isd/services/computers/ Some of the most modern are in the DMS Watson remote-access/desktopucl-anywhere library and some in the basement of the Language Centre on Gower Street. The ISD Helpdesk is open A broad variety of software is available for student from 09.30–17.00 or, alternatively, you can use on the WTS system, which is accessible via get advice via email [email protected] or UCL cluster rooms or from home. Should you want telephone ( +44 (0)20 7679 5000). The helpdesk to purchase software to install at home, there are can be contacted in person on the ground floor of discounts available for selected software from the DMS Watson Library. Computer rooms are also UCL Information Systems. You will need to be located in The Bartlett School of Architecture and a registered student to take advantage of these Planning and the Chemistry building. Students need discounts. For more information please contact to book time on the computers used in the IS Cluster UCL Information Systems. Rooms. For more details on cluster rooms, please go to the Internet webpage at: Please refer to UCL’s information security policy and https://www.ucl.ac.uk/isd/services/ supporting policies such as UCL’s data protection learning-teaching/spaces/student-computer- policy and computing regulations. Please be aware workroom-information that these regulations are not limited to solely the UCL hardware but includes work undertaken on If you follow links from the Information Services any computer, including your own, if it is connected Division (ISD) Home Page you can find the locations to a UCL communications network: of rooms where you can use UCL computers. A www.ucl.ac.uk/informationsecurity/policy number of computer clusters are provided around the campus. A number of these clusters are used You are reminded that the use of pirate/unlicensed for teaching events and you may be asked to leave software or the attempted installation of UCL when these are taking place. Bookings are shown on software held under educational licence onto or by the door of the cluster. You can book machines private computers is illegal. on-line if you have trouble in getting access.

— WiFi UCL Eduroam wireless: you can log in with Moodle your UCL userid and password to gain access Moodle is the name of the Virtual Learning Resources & facilities to UCL’s wifi. Please see here: Environment (VLE) which UCL uses. A VLE is a https://www.ucl.ac.uk/isd/services/ web-based interactive platform where students get-connected/wi-fi-wireless-networks can access materials posted by the module tutors — You can access Desktop@UCL anywhere: visit and perform small tasks and exercises online. the web link or contact ISD to understand the It is used as the primary mode of communication pre requisites required on personal laptops/PC’s for module-related information, so it is important (i.e. VPN, Anti Virus) http://www.ucl.ac.uk/isd/ to learn how to use Moodle from the very beginning. services/desktops/students/desktop-anywhere Students can access Moodle anywhere provided — VPN Access: to dial into the UCL network they have access to the Internet, and the interface visit the ISD website, and contact ISD regarding is very user-friendly and easy to navigate. any issues relating to logon – see here: http://www.ucl.ac.uk/isd/services/ Moodle stores profiles of the staff and students get-connected/remote-working/vpn of the course. It stores lecture handouts and — To reset you UCL password, contact ISD: presentations. It allows you to communicate http://www.ucl.ac.uk/isd/services/ with staff and other students on the course and userid-passwords to submit your work, see feedback from tutors on — ISD has a software database swdb.ucl.ac.uk your work and also your grades for modules once for software applications – contact ISD direct they have been marked by the internal examiners. with any issues: It also allows you to upload other material, such as http://www.ucl.ac.uk/isd/services/software- photographs or programs you think are interesting. hardware/student-software 92 Resources & facilities The Bartlett Masters Faculty Manual 2019/20

It is, therefore, an essential interface to the course. Upon Student Unions enrolment you will be provided with a UCL username — Student Central, Malet Street, London WC1 and password, which will be used to access Moodle, +44 (0)20 7664 2000 UCL students are as well as your UCL email account and other online members of Student Central. This is the federal services. Make sure you log in and start using it at once. Students’ Union of the University of London. Based in central London (Malet Street), it Moodle at UCL can be accessed at provides a range of services on an intercollegiate http://www.ucl.ac.uk/moodle. Students login and complimentary basis, including cultural, using their standard UCL username and password. recreational and sporting activities. The seven- However, in order to register for a module, students floor building houses places to eat, bars, shops, will need a module password (enrolment key), which banks, a fitness centre called Energy Base (which will be specific to that module. The module tutor includes a swimming pool and weightsroom) or module co-ordinator should be able to provide and live music venue. More than 85 clubs and students with all the necessary details on how societies are based there, as is London Student to access the Moodle page for their module. (the University newspaper) and the Rights and For more information on Moodle and how to Advice Centre. More information is available at: use it, please visit the Moodle community at: https://www.studentcentral.london/ http://moodle.org/ — Students’ Union UCL, 25 Gordon Street, London WC1 +44 (0)20 7387 3611 Please note that Moodle pages are archived over All students of UCL are members of Students’ the summer, and coursework submitted online Union UCL. There is a similar range during the previous academic year will no longer of recreational facilities and social activities be available to students. If you require a copy as Student Central. The Union is able to make of your assessed work you are strongly advised representation to the College authorities on to keep an additional one for yourself. a wide range of matters affecting students’ You can find more information here: interests and provides welfare advice on a https://wiki.ucl.ac.uk/display/ELearning full range of issues pertaining to international StudentSupport/Moodle+Quick+Start+ students. The Union has premises at 15 and Guide+for+Students 25 Gordon Street, and a sports ground with a pavilion at Shenley in Hertfordshire. The elected officers of the Union have offices on the fourth floor of 25 Gordon Street; the main lounges, STUDENTS’ UNION UCL bars and coffee bar are on the second and third floors. The Photo society has a darkroom and is located at 43–49 Huntley Street. More information about the Students’ Union UCL, The Union helps you to do more at UCL, experience including opening times, is available at: something you’ve always dreamt of, turn a curiosity http://studentsunionucl.org into a new passion and help you reach your potential. The Union cares about the things you care about, it’s Students’ Union Advice Service made up of all kinds of people from all kinds of places The Students’ Union Advice Service is available to and it’s there to fight for you when you need someone UCL students. Trained and experienced caseworkers in your corner. are ready to support you with any difficulties that might occur during your time at UCL. The Advice Students’ Union UCL is the representative body Service specialises in: of all UCL students. It’s run by students for students and is a registered charity, independent of UCL. All — Academic issues – including examination UCL students at every level are automatically members irregularities and student complaints of the Union (but can opt out), and the Union’s — Housing – including contract checking leaders are elected annually by and from all current and housemate disputes students. The elected leaders are called Sabbatical — Employment – including unpaid wages Officers and they represent students on various UCL and part time employment contracts committees and campaign on the issues that matter — Money advice – including advice on benefits to students. Alongside the Sabbatical Officers are — Many other legal and university matters more than 1000 voluntary representatives, elected or appointed to cover every part of UCL life. Sessions are confidential and will not be reported to your department or any other university staff unless at your request. Students can make an appointment or attend a drop-in session for free, confidential and independent advice and support: https://studentsunionucl.org/ help-and-advice/advice-service The Bartlett Masters Faculty Manual 2019/20 93

STUDENTS’ UNION UCL There are four workshops to work through so ensure time is set aside to complete them. Access is here: POSTGRADUATE ASSOCIATION https://extendstore.ucl.ac.uk/catalog?category=3, where users should sign up for The Urban Graphics Series (workshops 1–4). Please note that to gain The Postgraduate Association is a section within free access students must be at least pre-enrolled Students’ Union UCL run by postgrads, for postgrads. at UCL in order to obtain a UCL e-mail account. It’s a platform for the UCL postgraduate community This can be done from 1 September onwards. to campaign collectively for rights, represent needs and interests to UCL and to come together both Once you have your UCL e-mail account you can socially and academically. See more here: register for the Urban Skills Portal workshops by http://uclu.org/representation/academic- using your UCL email address, selecting ‘I am a sections/postgraduate-association new customer’ and clicking on the ‘Login’ button. The system will ask you to pay, but please ignore this and complete all other parts of the Log-in process. Within 48 hours or so you should be automatically SCHOLARSHIPS & PRIZES granted free access, but if you have any problems please e-mail [email protected] for assistance. Remember: without a UCL e-mail you will need to pay, so pre-register first. Details of departmental and UCL funding opportunities, scholarships and prizes can be found at http://www.ucl.ac.uk/prospective-students/ scholarships/. Information on departmental prizes UCL GLOBAL CITIZENSHIP can be found at: http://www.bartlett.ucl.ac.uk/ programmes/applying/funding-and-scholarships. PROGRAMME Students will be contacted via e-mail with details of other funding opportunities which may arise during their time at UCL. The UCL Global Citizenship Programme is aimed at UCL undergraduates and taught postgraduates offering them the chance to put their studies in a global context, connect with students across UCL SKILLS TRAINING and see the world differently. The Programme runs for two weeks after summer exams have finished, providing a range of opportunities to help students boost their studies, develop hands-on skills and In previous years some students have requested make an impact on the world. Participation is free extra help with their graphics skills, as these skills and is not assessed. Places are awarded on a first are important in the range of project work that come, first served basis. students are asked to engage with here at UCL. www.ucl.ac.uk/global-citizenship-programme To help with this we have developed a series of Resources & facilities online workshops called the Urban Skills Portal.

These courses provide a practical guide to producing graphics for urban design and planning projects. Through illustration and narrative, the exercises include various methods for producing and presenting computer-generated visuals.

The Urban Skills Portal programmes have been developed especially and there is no cost for Bartlett students. (Professionals and students at other universities are paying £210 for the same package.) The workshops go through a range of software, all of which students will have free access to from personal computers after you arrive at UCL. 94 Policies & regulations The Bartlett Masters Faculty Manual 2019/20 The Bartlett Masters Faculty Manual 2019/20 95 POLICIES & REGULATIONS

96 UCL Student Code of Conduct 97 Equality and Diversity 97 Departmental Equal Opportunity Liaison Officers –DEOLOs 97 UCL General Data Protection Regulation (GDPR) & Data Protection 98 Freedom of Information Act (2000) 99 Intellectual property rights 99 Retention of students’ coursework 99 Grievance procedure 99 Student complaints procedure 100 Ethics guidance 102 Lone working 102 Risk assessment 103 Health & Safety regulations 105 UCL’s Green Policy

7 Policies & regulations 96 Policies & regulations The Bartlett Masters Faculty Manual 2019/20

UCL STUDENT CODE OF CONDUCT It entails:

— Following the rules laid down by UCL for academic activity, the use of the Library, Information Services UCL enjoys a reputation as a world-class and other services. university. It was founded on the basis of equal — Being punctual for classes and other appointments. opportunity, being the first English university — Informing the relevant person if you are going to admit students irrespective of their faith and to be absent or delayed for an activity where you cultural background. It was the first university are expected to attend. in England to admit women. UCL expects its — Being aware of the advice and assistance members to conduct themselves at all times in available on academic and other matters from a manner that does not bring UCL into disrepute, sources such as personal, programme and this includes conduct whilst not on UCL premises. departmental tutors. — Seeking help for yourself when you need it. The complexity of oral and written information — Showing respect for UCL property. shared with students by Universities means that — Informing yourself of UCL health and safety there is a significant degree of uncertainty as to what policies and following them. defines the relationship between a University and — Playing your part in maintaining security its students, especially in terms of what a University and being prepared to produce your identity has committed to do for its students, as well as the card when requested. commitment made by a student to their University. — Caring for the environment at UCL by respecting Hence this document was drafted: buildings, spaces and facilities. https://www.ucl.ac.uk/academic-manual/ — Recycling and disposing of litter responsibly. chapters/chapter-6-student-casework-framework — Being aware of UCL’s advice for saving energy. — Showing consideration for others regarding noise — Good conduct means in general realising that (e.g. switching mobile phones off in classes). you are an ambassador for UCL and behaving — Showing good sportsmanship whilst taking part accordingly. This applies anywhere and at in sporting activities. anytime but is particularly important in the local — Refraining from exhibiting displays of drunken community around UCL, whilst on fieldwork, or loutish behaviour. whilst on other study away from UCL, on the — Ensuring that any activity you engage in using sports field and whilst engaged in any other the internet, including virtual learning environments UCL-related activity. (e.g. Moodle), social networking sites — Recognising the diversity of the UCL community (e.g. MySpace, Facebook, Twitter etc), blogs and not discriminating against others on the or other web resources, refrains from causing basis of their age, ethnic origin, race, nationality, offence and could not be regarded as bullying membership of a national minority, culture, or harassment. language, religious faith or affiliation or lack — Respecting the right of freedom of speech thereof, political affiliation or opinions or lack provided it is within the law. thereof, sex, gender, gender identity, sexuality, — Being aware of the help and support available at sexual orientation, marital status, caring or UCL from sources such as Student Psychological parental responsibilities, illness, ability or disability, and Counselling Services, the Disability, Mental mental health status, medical condition, physical Health and Wellbeing Team and the Students’ appearance, genetic features, parentage, Union UCL Rights and Advice Centre. descent, full or part-time student status, socio- — Showing consideration for the welfare of your economic background, employment status, friends and peers and, if appropriate, providing trade union affiliation, spent or irrelevant criminal advice on seeking help. convictions or any other irrelevant distinction. — Acting responsibly, being honest, being UCL Code of Practice on Freedom of Speech: considerate, respectful and courteous towards https://www.ucl.ac.uk/srs/sites/srs/files/ucl_ others. Behaving in a respectful manner towards code_of_practice_on_freedom_of_speech_ others so that they do not feel that they are being v1.0.pdf harassed or bullied and abiding by the law. Religion and Belief Equality Policy for Students: https://www.ucl.ac.uk/students/policies/ equality/religion The Bartlett Masters Faculty Manual 2019/20 97

EQUALITY AND DIVERSITY This Act came into force on 25 May 2018 and it is the commitment of the university to ensure that every registered student complies with this Act to ensure the confidentiality of any personal data held by UCL, UCL fosters a positive cultural climate where all staff in whatever medium. UCL processes the personal and students can flourish, where no-one will feel data of living individuals such as its staff, students, compelled to conceal or play down elements of their contractors, research subjects and customers identity for fear of stigma. UCL is a place where people and has a data protection policy as a commitment can be authentic and their unique perspective, to the safeguarding of personal data processed experiences and skills seen as a valuable asset to by its staff and students, and to ensure compliance the institution. The Equalities and Diversity website with the legislation. brings together a range of information on issues relating to race, gender, religion and belief, sexual It is the duty of data controllers such as UCL to comply orientation, and disability amongst other equalities with the data protection principles with respect initiatives at UCL: to personal data. This policy describes how UCL https://www.ucl.ac.uk/students/policies/equality will discharge its duties in order to ensure continuing compliance with the Act in general and the data protection principles and rights of data subjects in particular.

DEPARTMENTAL EQUAL The GDPR is founded on a series of principles OPPORTUNITY LIAISON which are central to GDPR compliance. They OFFICERS –DEOLOS state that personal data shall be: 1. processed lawfully, fairly and in a transparent manner in relation to individuals (‘lawfulness, DEOLOs provide support and assistance fairness and transparency’); for students and staff about issues relating 2. collected for specified, explicit and legitimate to equalities and diversity. purposes and not further processed in a manner that is incompatible with those purposes; further D E O L O s processing for archiving purposes in the public Equality, Diversity and Inclusion interest, scientific or historical research purposes Support for Pregnant Students or statistical purposes shall not be considered Support for Student Parents to be incompatible with the initial purposes Religion and Faith (‘purpose limitation’); LGBTQ+ Students 3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’); 4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure UCL GENERAL DATA that personal data that are inaccurate, having PROTECTION REGULATION regard to the purposes for which they are processed, are erased or rectified without (GDPR) & DATA PROTECTION delay (‘accuracy’); 5. kept in a form which permits identification of data subjects for no longer than is necessary This new legislation introduced sweeping for the purposes for which the personal data changes to the way in which personal data can be are processed; personal data may be stored Policies & regulations collected, used, retained and deleted; furthermore, for longer periods insofar as the personal data it also significantly increases the penalties for will be processed solely for archiving purposes in non-compliance. UCL is required by law to comply the public interest, scientific or historical research with the GDPR and data protection legislation. purposes or statistical purposes subject to The UK’s regulator for the legislation is the implementation of the appropriate technical Information Commissioner’s Office. and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals (‘storage limitation’); 6. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’). 98 Policies & regulations The Bartlett Masters Faculty Manual 2019/20

The principle of Accountability places an obligation UCL maintains a Publication Scheme, which on UCL to demonstrate compliance with the new provides a listing of the classes of information and Regulation by introducing a new ‘accountability’ the documents that it routinely publishes or intends principle, which states that the controller shall to publish in the future. The Publication Scheme is be responsible for, and be able to demonstrate available on UCL’s website http://www.ucl.ac.uk/foi compliance with, (1–6 above) (‘accountability’). and hard copies of documents which are not In practice, UCL is required not only to implement available in this format can be obtained from the a range of data protection measures to ensure FOI Officer, or directly from the relevant department. compliance with the GDPR, but also demonstrate The Scheme will be reviewed annually to ensure this compliance. that new information is included and to remove information which has been become obsolete. UCL General Student Privacy Notice UCL are committed to protecting and respecting UCL will not charge for information listed on its your privacy. This privacy notice sets out how Publication Scheme except where specifically any personal data we collect from you through indicated on the Scheme. your electronic and/or paper application to UCL will be processed by us. This notice also sets out Requests for information under the FOIA received the basis on which any personal data related to by a student via email or as a paper copy should be your application which is passed to us by individuals forwarded to their Tutor, who in turn should notify the and by third parties is collected and processed. FOI Officer who will liaise with colleagues to provide Please see here for more information: the information, or claim the appropriate exemption. https://www.ucl.ac.uk/legal-services/ privacy/student-privacy-notice The dedicated routes for information requests are by email to [email protected].

Any written reply from the applicant expressing FREEDOM OF dissatisfaction with UCL’s response to a request will be treated as a complaint, whether or not the INFORMATION ACT (2000) applicant has expressly stated a wish to have the decision reviewed. This includes appeals against decisions to withhold information. The Records The Freedom of Information Act 2000 (FOIA) came Manager is responsible for handling complaints. into force on the 1 January 2005. Its aim is to promote A response will be provided within 20 working days. greater openness and accountability within the public sector. It imposes a duty on public authorities, Complaints and requests for internal review received like University College London (UCL) to provide more than two months after the initial decision will two related rights of access. These are: not be considered.

— To inform the applicant whether or not the If dissatisfied with the outcome of the review, information is held. the applicant may apply directly to the Information — If the information is held, to communicate Commissioner, who has powers to uphold it to the applicant. or overturn the decision.

Anyone can make a request in writing for recorded If you have any queries please visit the Legal Services information held by or on behalf of UCL, and UCL web pages at: must comply promptly and in any case within 20 https://www.ucl.ac.uk/legal-services/ working days (unless one of 23 exemptions applies). data-protection-overview or contact the FOI Officer by email The Information Commissioner’s Office (ICO) [email protected] is the independent regulatory authority for the Act, and the avenue of appeal for requests that have Further information on the FOIA is also available not been resolved to the applicant’s satisfaction. from the ICO:

UCL’s Provost and Council have overall Wycliffe House, Water Lane, Wilmslow SK9 5AF responsibility for Freedom of Information in UCL. +44 (0)1625 545 700 Operational responsibility for the processing and https://ico.org.uk monitoring of Freedom of Information requests is handled by the Freedom of Information Officer. Every Faculty, Department, School and Institute within the university, has a Freedom of Information Coordinator who liaises with the FOI Officer on matters concerning Freedom of Information. The Bartlett Masters Faculty Manual 2019/20 99

INTELLECTUAL STUDENT COMPLAINTS PROPERTY RIGHTS PROCEDURE

As a general principle UCL recognises the student Student Complaints as owner of any IP he/she produces while a registered UCL aims to ensure that every student is satisfied student of UCL. This principle may be subject to with their experience of UCL. However we recognise variation in the case of collaborative or externally that from time to time problems do arise and students sponsored work, or other exceptional circumstances. may wish to express concern or dissatisfaction with http://www.ucl.ac.uk/current-students/ aspects of UCL or the quality of services provided. guidelines/intel_prop_rights Informal resolution Many complaints can be resolved at an informal or local level without needing to submit a formal RETENTION OF complaint. Students can speak to their Personal Tutor, Programme Leader, Departmental or Faculty STUDENTS’ COURSEWORK Tutor, Course Representative, or Research Student Representative if they have any concerns about their programme. They can also speak to the UCL Student Submitted work becomes UCL property and students Mediator or the Students’ Union’s Advice Service. should always retain a copy for their own use and UCL strongly encourages this kind of resolution build up a portfolio of their work. Students are also and does expect students to have attempted required to keep a copy of all their work until the end some form of informal resolution before making of the course in case it is required by auditing bodies. a formal complaint. Submitted work becomes UCL property: coursework will be retained by the School. The work of a sample Formal complaints of students is retained by the School to enable auditors If an issue cannot be resolved at a local level, students and professional bodies validating programmes in may feel they need to submit a formal complaint using later years to evaluate the Programme’s standards. UCL’s Student Complaints Procedure. UCL aims to (These auditors however do NOT have the power ensure that all complaints are treated fairly, impartially, to alter any marks already confirmed by the Board effectively and in a timely manner, without fear of of Examiners.) The School will keep all submitted victimisation. The Complaints Procedure applies student work for one academic year after which across all Schools, Faculties, Academic Departments it will be discarded. Models, posters and panels and Professional Service Divisions. will be made available for a limited time for students https://www.ucl.ac.uk/student-mediator/ to collect before it is thrown away. http://studentsunionucl.org/help-and-advice/ advice-service

In this context, disparities in a student’s performance GRIEVANCE PROCEDURE between examinations (or between exam performance and a student’s expectations) are not necessarily evidence of procedural irregularity or bias in the assessment process. It is not uncommon Students may raise issues of specific concern for students’ attainment in examinations to be lower at any time with appropriate tutors. In cases of than they hoped for; similarly, student performance dissatisfaction, they should approach the member in some subject areas and assessment types will of staff concerned, then the MSc Programme often be stronger than in others. Director and finally the MSc Tutor, as necessary to Policies & regulations resolve the issue. Further details are available from: Complaints against unofficial results will not be http://uclu.org/guide-to-student- considered. Formal complaints against the results complaints-procedure of examinations can be made only when results have been published on Portico. Please read the information on the web page carefully before submitting a complaint: https://www.ucl.ac.uk/academic-manual/ chapters/chapter-6-student-casework- framework/section-10-ucl-student-complaints- procedure 100 Policies & regulations The Bartlett Masters Faculty Manual 2019/20

ETHICS GUIDANCE Research Ethics Committee approval, for which you will need to follow the procedures for applicants ( http://ethics.grad.ucl.ac.uk/procedures.php).

Research Ethics There are two paths to ethics approval. If your All UCL students and staff undertaking research research does not involve vulnerable groups, involving living human participants, or data derived intrusive interventions, sensitive topics or deception, from living human participants, are responsible you will be required to complete a ‘low risk’ for ensuring that their research is conducted application form which is approved by the Chair ethically. There are a number of ethical standards of the ethics committee. For studies involving more that have been accepted throughout the UK than minimal risk, you will need to complete and abroad which all researchers and ethical a ‘high risk’ application form which is reviewed committees are expected to comply with. by the full ethics committee. In both cases, your research will also require data protection Standards registration (please see below). Informed consent: All participants must be fully informed of the study and what is being asked Data protection of them, including the potential risks/benefits and If you are proposing to collect or access personal exclusion criteria, in order to make a fully informed data i.e. data from which a living individual can be decision about whether or not to participate in identified, you must comply with the Data Protection the research. This must be an active step on behalf Act 2018. Please consult UCL guidance for of the participant and not due to any inducement, researchers ( http://www.ucl.ac.uk/legal-services/ coercion or perceived pressure to participate. sites/legal-services/files/guidance_paper_for_ This is required of all participants in a research researchers.pdf), register your research project study, except where there is a justification using this application form ( https://www.ucl.ac.uk/ for covert research or deception (such cases data-protection/guidance-staff-students-and- will be considered on an individual basis by researchers/research/research-registration- the relevant ethics committee). guidance) and prepare an information sheet (please see below). Benefit not harm: Research involving human participants must have a benefit to society and the If your research is deemed ‘high risk’, or meets certain risks involved to participants must be minimized, criteria classed as ‘high risk processing’, for example balanced against the potential benefit to the overall involving large volumes of personal data, combining community, and clearly explained to participants data sets or monitoring public spaces, you may before they give their consent. also be required to complete a Data Protection Impact Assessment ( https://www.ucl.ac.uk/ Confidentiality: All participants have the right for legal-services/sites/legal-services/files/ucl_dpia_ their participation to remain confidential in that only template_gdpr_research_v9.pdf). UCL has the researcher will be aware who has participated. a General Data Protection Regulation website Generally all data will also be anonymous in the final ( https://www.ucl.ac.uk/gdpr) and the Information report so that nothing can be attributed back to Commissioner’s Office has produced an online an individual participant. There are exceptions, guide for understanding data protection for instance where participants wish to be identified ( http://ico.org.uk/for-organisations/guide- or they cannot realistically have their identities to-the-general-data-protection-regulation-gdpr/). kept confidential, but written informed consent must be obtained from the individual participant Information sheets and consent forms in advance. (Note: the definition of informed consent Information sheets and consent forms are strongly is contextual, and as a result rules on the form advised to inform participants about your research of consent vary, with exceptions arising from that in plain language and to receive informed consent contextuality. For example, it may be appropriate for sharing data in verbal or signed form.The Bartlett to gain consent orally as a part of a recording). ethics website provides example information sheets and consent forms ( http://www.ucl.ac.uk/ Procedure bartlett/research/ethics-built-environment) related UCL is reviewing the research ethics system and to built environment research to edit and use. new structures, processes and guidelines will be put The UCL research ethics website includes guidance in place progressively during the 2018/19 academic for writing information sheets ( http://ethics.grad. year. But for now, please consult current guidelines ucl.ac.uk/advice.php) and template forms via the UCL Research Ethics leaflet ( http://ethics. ( http://www.ucl.ac.uk/legal-services/research). grad.ucl.ac.uk/forms/ucl-research-ethics.pdf) and Please consult your course leader or departmental website ( http://ethics.grad.ucl.ac.uk) to see if your ethics adviser for guidance on which specific research project is exempt ( http://ethics.grad.ucl. information sheets and consent forms to use as ac.uk/exemptions.php) or requires formal UCL these vary according to disciplinary protocols. The Bartlett Masters Faculty Manual 2019/20 101

Research overseas For targeted advice, it may also be helpful to consult It is very important that you are aware of the UCL guidelines produced by disciplinary bodies: Research Ethics policy in relation to research conducted overseas ( http://ethics.grad.ucl.ac.uk/ — for interviews, see the Oral History Society’s research-conducted-overseas.php). It is strongly ethical guide ( http://www.ohs.org.uk/advice/ recommended that you regularly check the British ethical-and-legal/); Foreign and Commonwealth Office website — for ethnographic and observational research, see ( http://www.gov.uk/foreign-travel-advice) the Association of Social Anthropologists’ ethical for further details and travel advice for the country guidelines for good research practice ( http:// you are planning to travel to. You should also note www.theasa.org/ethics/guidelines.shtml); there are new legal requirements with regards to the — for participatory research, see the Just Space processing of personal data outside of the European protocol for research collaboration with community/ Union ( http://www.ucl.ac.uk/legal-services/ activist groups ( http://justspace2010.files. guidance/transfer-personal-data-overseas). wordpress.com/2011/06/jsn-research- protocol-20110607.pdf) and the Centre Method and discipline-specific guidance for Social Justice and Community Action’s The methods, site and subjects of your built community-based participatory research environment research each raise their own ethical guide to ethical principles and practice considerations. For example, taking photographs ( http://www.dur.ac.uk/resources/beacon/ of people as part of site-surveys or collecting CBPREthicsGuidewebNovember20121.pdf); data from apps and sensors may raise issues — for research creating or combining large data of anonymity. Collaboration with other researchers sets, see the UK Data Archive guidance on or research based in institutions may raise issues creating and managing data ( http://www. of permission, commercial sensitivity and ukdataservice.ac.uk/manage-data/legal-ethical/ authorship. Combining different data sets may obligations) and the Government Statistical inadvertently disclose personal data of individual Service guidance on statistical disclosure control citizens. Gaining written consent may not always ( http://gss.civilservice.gov.uk/guidances/ be appropriate in certain contexts, for example methodology/statistical-disclosure-control/); if participants are illiterate or apprehensive — for research on and about the internet, see about form-signing because of cultural reasons. the Association of Internet Research’s ethical decision-making recommendations The Research Ethics Guidebook from the ( http://aoir.org/reports/ethics2.pdf). Economic and Social Research Council, Researcher Development Initiative and Institute of Education Further advice includes guidance on the following research methods The Research Ethics Guidebook is a helpful and scenarios ( http://www.ethicsguidebook. resource for social science researchers ac.uk/Research-methods-71): ( http://www.ethicsguidebook.ac.uk) for understanding how to make ethical decisions when — literature reviews and systematic reviews; conducting research. UCL’s Research Integrity — asking questions of participants; website ( http://www.ucl.ac.uk/research/integrity) — visual methods; brings together key policy documents. The Concordat — online research; to Support Research Integrity by Universities UK — observation; issues helpful guidelines on standards of rigour — international research; and integrity ( http://www.universitiesuk.ac.uk/ — research with children; policy-and-analysis/reports/Documents/2012/ — secondary analysis; the-concordat-to-support-research-integrity.pdf). — practitioner research and dual roles; — research led by service users; — participatory approaches. Policies & regulations 102 Policies & regulations The Bartlett Masters Faculty Manual 2019/20

LONE WORKING — Finally, you should check the British Foreign and Commonwealth Office travel advice web pages (ON OR OFF CAMPUS) for specific information regarding the country to which you are travelling. The website address is: www.fco.gov.uk. UCL expects all students to During the year many of you will be undertaking behave responsibly and comply with this advice. working outside UCL for dissertation fieldwork, It can accept no responsibility for problems you project work, etc. This may involve poring over encounter as a result of failure to do so. the latest Government policies or interviewing stakeholders and policy makers but it may also In addition you may be working on your own within involve going out into the city to understand how a UCL building, which can include your usual place it works and talk to people. Many of you will be of study (i.e. out of standard office hours). If you are staying in the UK but some may be going further working alone you must be aware of your means afield to carry out research. With so many variables of escape other then the main way you come into a and permutations it is impossible to offer specific building (e.g. fire exit doors) and also make yourself advice about personal safety. However the following aware of how to call for assistance should you need general points should be kept in mind at all times: it, plus what to do in the event of a fore, via the fire action notices that are displayed within every building. — Fieldwork is an important part of your studies. However you should never do anything or go https://www.ucl.ac.uk/data-protection/data- anywhere that you believe would put you at protection-overview/understanding-data- personal risk. protection-ucl — You should always ensure that you let someone know where you are going, when you are planning to return and when you have returned. — If you are going out to interview stakeholder RISK ASSESSMENT groups take due care. Where possible go with someone else or hold focus groups. Do not put yourself at risk in order to obtain information. It is never worth it. All students undertaking fieldworkmust complete — Use common sense at all times when thinking a risk assessment before collecting any data, and about where and how to gather your information this form must be counter-signed by their supervisor. and always pay due care and attention to your (If however you are attending a scheduled own health and safety. field trip as part of a group, the organiser of — If you are travelling to a country where you are the trip is responsible for completing the risk not a citizen and have no right to health care you assessment form.) should take out insurance to cover your costs https://www.ucl.ac.uk/safety-services/a-z/ should you fall ill or require some form of risk-assessment assistance. Seek advice from the Students’ Union or from travel companies. The process will be that once a methodology — In addition, if you are travelling to a country where has been agreed between you and your supervisor, you are not normally resident you should check the risk assessment form will be completed and to be sure that you have all of your immunisations e-mailed to your supervisor. The supervisor will current and do not require any further medical check there are no unreasonable risks and then treatment before you travel. It is worth seeking either counter-sign the form to approve the research advice from the Travel Clinic which is in Mortimer can go ahead, or advise you how to alter your Market (off Capper Street), London WC1E 6AU; methodology or risk control measures to mitigate this is part of the Outpatients Clinic of the any unacceptable risks. Hospital for Tropical Diseases. Country specific information is also available on the Department Generally Built Environment research is low-risk of Health website: in the sense that there is generally no more risk than https://www.gov.uk/foreign-travel-advice in ordinary day-to-day living and travel. Students http://www.nhs.uk/NHSEngland/ should, however, complete a Risk Assessment Healthcareabroad/Pages/ form for Health and Safety purposes concerning the Healthcareabroad.aspx collection of information and data for case work in the field or on sites. The form can be downloaded at: http://www.ucl.ac.uk/estates/safetynet/guidance/ risk_assessment/record_implement/ra_form.pdf The Bartlett Masters Faculty Manual 2019/20 103

The Code of Practice for Safety in Fieldwork HEALTH, SAFETY can be found at: https://www.ucl.ac.uk/safety-services/a-z/ AND SECURITY AT UCL risk-assessment/table-assessment-arrangements

Students should be particularly attentive to fieldwork UCL’s overall objective is to provide and maintain situations which involve: a safe and healthy environment for staff, students, people who work with UCL and those who visit. Health — On-site observation or interview within hazardous and safety is an integral part of the way in which UCL’s site areas where Personal Protective Equipment activities are managed and conducted. The UCL would be required on a United Kingdom site Safety Services webpage includes further information (regardless of whether it is legally required in about health and safety policies and useful guidance the relevant location). and tools for risk assessment. The UCL Security — Lone travel for interviews to locations which Services webpage includes information regarding are either remote or which have a low level security operations, emergency contacts and tips of public security. for staying safe at UCL. — Travel to a country outside the United Kingdom which is not the student’s place of origin. http://www.ucl.ac.uk/estates/safetynet/ — Interviews or other data collection which relate guidance/index.htm to a sensitive topic (e.g. corruption or projects https://www.ucl.ac.uk/safety-services/fire which have aroused local opposition). https://www.ucl.ac.uk/estates/our-services/ security-ucl https://www.ucl.ac.uk/estates/our-services/ security-ucl/staying-safe-ucl Policies & regulations 104 Policies & regulations The Bartlett Masters Faculty Manual 2019/20

The following information gives an outline of Health In the event of an emergency you should call the and Safety procedures for The Bartlett Faculty of following numbers: the Built Environment. For more detailed information, you must read the appropriate course guide. The — Security and Medical emergency 222 constituent Schools/centres that make up The Bartlett — Electrical or Mechanical (leaking radiator, are spread over several sites as follows: toilets blocked) Emergency 30000 (outside normal office hours please call — Bartlett School of Architecture the UCL Communications Room 33333) 22 Gordon Street WC1H 0QB — UCL security 32108. — Centre for Advanced Spatial Analysis (CASA) 1st floor, 90 Tottenham Court Road W1T 4TJ Please familiarise yourself with local procedures — Bartlett School of Construction for emergency escape, including location and use & Project Management of emergency phone numbers. 2nd floor, 1-19 Torrington Place WC1E 6BT — Development Planning Unit (DPU) The following are general guidelines outlining the 34 Tavistock Square WC1H 9EZ responsibilities of any person using any Bartlett — Bartlett School of Environment, facilities out of hours: Energy and Resources, (UCL Energy Institute, Institute for Sustainable Resources, — Staff and students must familiarise themselves Institute for Sustainable Heritage, Institute with all Health, Safety and Security Guidelines of Environmental Design and Engineering) provided in course guides. If you require a copy 1st, 3rd and 4th floors, Central House, please contact the specific school administrator 14 Upper Woburn Place WC1H 0NN — The Departmental safety Officers/UCL staff have — Bartlett School of Planning the authority to stop any works that are considered 5th and 6th Floors, Central House, to be dangerous with immediate effect 14 Upper Woburn Place WC1H 0NN — Under no circumstances should any exterior — Institute of Global Prosperity doors be propped open 7th Floor, Maple House W1T 7NF — Access to workshops and laboratories is restricted to regular opening hours (please see workshops Security for further information). Access outside these There is a building attendant on duty at Central times is to be agreed in advance with the relevant House and 1–19 Torrington Place during core office manager and subject to authorised supervision hours. Please refer to your school’s administrative — Any work requiring the submission of a risk staff for full details of opening hours. You will be assessment form (please see local contact requested to produce ID on entering any location. for further information and advice) is to Please read the course guide and UCL Estates be limited to the office hours listed above security website for further security information. — No individual should work alone in any building — Smoking is strictly prohibited Arrangements for ‘out of hours’ access — There is a no food or drink policy There are thirteen School/Units forming the Faculty (excepting bottled water) in all cluster rooms of the Built Environment based in several locations, — Any accidents must be reported to the contacts with separate arrangements for out of hours access listed above. to each location. Therefore for further information please contact the staff in your School Office. Students who do not abide by these arrangements will be denied out of hours access. Fire Precautions There is a no smoking policy in all UCL buildings Architecture unit base/Studio guidelines and this policy is strictly enforced. There is no work All unit members are collectively responsible for the to be carried out in the corridors or escape routes safety within each unit base, and as such any actions/ and staircases. Fire doors must not be wedged sanctions will be issued against both individual open unless fitted with a hold open device. Please persons and units as a whole. The Facilities Officer read the course guide on the section covering the will inspect each every unit base on a regular basis Health and Safety for further information on and will take immediate action if necessary. emergency procedures. The Bartlett Masters Faculty Manual 2019/20 105

Electrical wiring Fire safety in the workplace guidelines — No extension leads to be plugged into other https://www.gov.uk/workplace-fire-safety extension leads. -your-responsibilities/who-is-responsible — No cuboid 2/3 way adapters. — Kettles to be used on work surfaces only. — Any electrical equipment drawing over 4 amps (e.g. kettles or heaters) to be plugged directly UCL’S GREEN POLICY into the wall sockets. — All cables to be managed. — No leads to be placed across fire escape routes. The majority of waste generated by UCL is capable Rubbish clearance of being recycled. From 1 August 2008 a new All rubbish to be placed into the bin(s) provided. waste management strategy was implemented There is a recycling scheme throughout The Bartlett’s that emphasises recycling. accommodation: most items can be recycled unless they have been contaminated with food. For further How to dispose of your waste: details on UCL recycling policies please visit: — Food waste such as apple cores, orange peel, https://www.ucl.ac.uk/estates/estates-services/ tea bags and coffee grounds should be put into waste-and-recycling/non-hazardous-waste the orange food waste bins. Items for recycling such as paper, paper towels, plastic cups, milk Equipment safety cartons, cardboard, and empty food and drink — All portable electrical equipment to display cans should be put into the appropriate recycling a sticker to show it has been PAT tested. bins. All recyclable waste is collected and hand- — All equipment to be used in accordance with sorted at a recycling facility outside UCL, manufacturers instructions e.g. all soldering so there is no need to separate these materials. irons to be used with the correct stand. — In addition, the department reuses furniture — No toasters or ovens, except microwaves. wherever possible, making use of the UCL furniture pool. When furniture is broken and Working practices and flammable materials reuse is not possible, we recycle metal furniture. — No cellulose-based sprays to be used. — Acrylic and solvent sprays may be used Energy efficient lighting has been installed in many only in unit bases with windows open. rooms across UCL. Don’t forget to switch off lights — No flammable liquids/gases to be stored when you have finished using a room. Always in lockers in corridors. turn radiators down first before opening windows — Minimum amounts of solvents/flammable and close windows when you leave a room. liquids/gases to be stored in unit bases. Follow manufacturers storage instructions. As well as UCL-wide initiatives, individual departments — No hotplates to be used. are setting up their own Green Teams. The Bartlett — No smoking. has a group of Green Champions who meet — No naked flames. periodically to exchange ideas about how best — No working in corridors, staircases to encourage others to be more environmentally and fire escape routes. friendly. UCL’s policy is now to use recycled — There is a no food or drink policy (excepting paper for all UCL business and departments are bottled water) in all cluster rooms. expanding this to include other stationery items such as envelopes and labels. In addition, the Monitoring and sanctions Internet and e-mail are being used more frequently The Facilities Office will inspect all unit bases on a to convey information rather than hard copies regular basis. Any person or unit not following these of documents being provided. rules will incur immediate sanction, which may include: Policies & regulations This initiative is strongly supported by the Provost — Removal of unsafe materials/equipment. and staff and students are all being encouraged — Closure of unit base(s). to follow it. — UCL disciplinary action against individuals. Details of UCL’s Green Policy: Health & Safety at Work Act (1974) http://www.ucl.ac.uk/environment/ http://www.hse.gov.uk/legislation/hswa.htm

The Management of Health & Safety at Work Regulations (1999) http://www.legislation.gov.uk/uksi/1999/ 3242/contents/made 106 Post-study The Bartlett Masters Faculty Manual 2019/20 The Bartlett Masters Faculty Manual 2019/20 107 POST-STUDY

108 Graduation ceremonies 109 Alumni 109 UCL Built Environment Clubs 109 Providing references for students/graduates 110 Degree certificates 110 Transcripts

8 Post-study 108 Post-study The Bartlett Masters Faculty Manual 2019/20

GRADUATION CEREMONIES If a student applies before the deadline they are guaranteed their own ticket plus two guest tickets. However there is no limit on how many they can apply for. Tickets applied for above the guaranteed Students who have completed their studies two will be allocated subject to availability, and the and been recommended for award are invited allocation will be confirmed by June in the year to attend a graduation ceremony taking place of the ceremony. Students are encouraged to apply in late August or early September of the year for the maximum number they think they will require they successfully complete their programme. as they can apply for a refund if they find any tickets The invitation is sent to their UCL email address are not needed. If a student does not apply for advising them to go to their Portico page to apply tickets by the deadline it will be assumed that they for tickets. For all students who are eligible, do not wish to attend a ceremony. a container called “Graduation Ceremonies” appears on their Portico home page and this Further information on Graduation Ceremonies is how they indicate their attendance and pay can be found at: the ticket fee. Tickets must be paid for as the http://www.ucl.ac.uk/registry/ event is self-funded and no profit is made from events/graduation/ the Graduation Ceremonies or receptions. Hopefully you will be able to attend your graduation ceremony, which is a formal event marking your achievement. Students find it a rewarding experience and invite family and friends to share the occasion. You can also renew contact with former fellow students and staff. You will receive an invitation to the relevant ceremony and we commend it to you. Further information is available at: http://www.ucl.ac.uk/graduation/ The Bartlett Masters Faculty Manual 2019/20 109

ALUMNI PROVIDING REFERENCES FOR STUDENTS/GRADUATES

The UCL Alumni Community is a global network of Student and Registry Services will confirm your more than 250,000 former students. Alumni can take student status to outside agencies, such as landlords advantage of a wide range of benefits – on campus, and local borough councils etc. on request. UCL will across the UK and globally – including the Alumni verify the identity of any third party prior to providing Card, access to thousands of e-journals and library them information and will seek your permission to services, and a free UCL-branded email for life. All do so if appropriate in advance. If you wish individual students and alumni can connect through the UCL academic members of staff to provide references for Alumni Online Community, an exclusive mentoring your prospective employers on completion of your platform with sector based and international networks studies, please inform them as a matter of courtesy and get involved through events, reunions, and the that you will be citing him or her to act as a referee UCL Connect professional development series. and obtain their permission to do so prior to leaving https://aoc.ucl.ac.uk/alumni/alumni-community UCL. We are happy to provide references for students but please note that we will be honest or We wish you the best in your future career. in some cases decline to comment if there are legal Do keep in touch and tell us what you are doing implications for commenting in an adverse manner and how you are faring. or if we do not have enough experience to form a judgement in some particular area. In general UCL Built Environment Clubs are uniquely you should approach the Programme Leader who positioned to bring together an expert network has the best overview of your performance at UCL. of alumni from The Bartlett, UCL’s Faculty of the See here for the UCL policy: Built Environment, and the UCL Department of Civil, https://www.ucl.ac.uk/academic-manual/sites/ Environmental & Geomatic Engineering (CEGE), academic-manual/files/ucl_student_reference_ and a world-class resource of expertise and policy_2019-20.pdf thought leadership. Together, they are able to foster a programme of sustainable change in the built environment across the world. The rapid urbanisation of areas of East Asia, in particular, has established a demand for socially and environmentally responsible innovations. Programmes achieved through harnessing the academic knowledge and ‘local’ practitioner experience in BEC host cities will lead to the further development of knowledge and skills necessary for influencing urbanisation and regeneration programmes across China and elsewhere, e.g. in South Korea, Singapore, Hong Kong and Taiwan. http://www.bartlett.ucl.ac.uk/partnerships/ ucl-built-environment-clubs Post-study 110 Post-study The Bartlett Masters Faculty Manual 2019/20

DEGREE CERTIFICATES Affiliate students Transcripts for affiliate students are issued automatically upon the students’ completion of their study at UCL and are dispatched as follows: JYA, A degree certificate will be sent to each successful Exchange and Erasmus Students – transcripts are student awarded a UCL degree within three months issued to the students’ home universities of conferral of the award. Independent affiliate students – transcripts are posted to the students’ contact addresses. https://www.ucl.ac.uk/students/exams-and- assessments/results/transcripts-and-certificates

TRANSCRIPTS It takes around 10 working days to produce transcripts from the date of purchase from the UCL Transcript Shop, therefore you will need Five copies of your official transcript, detailing to make your request in good time, and at least examinations taken and results achieved, is issued 10 working days before they are required. If you automatically to all graduating students and sent are selecting for your transcripts to be posted, to their contact addresses as held on PORTICO you will need to allow extra time for delivery, approximately 8–10 weeks after the awards have especially to overseas destinations. All transcripts been ratified by the UCL authorities. are sent by Royal Mail Standard Delivery/Standard International Delivery. UCL Student Records can produce additional transcripts for students on taught programmes as well — A transcript is an official document containing as for affiliate students via the UCL Transcript Shop: the UCL seal and CANNOT be emailed or faxed. https://onlinestore.ucl.ac.uk/product-catalogue/ — Transcripts CANNOT be prioritised due to the student-registry-services-c19/assessment- volume of transcript requests received and will student-records-j13/j13-transcripts be produced within the standard time-frame as detailed above.

You should only make contact if your transcripts have not arrived at their destination(s) after one month from receipt of your order. If you have any other queries regarding the request of transcripts then please feel free to contact: https://www.ucl.ac.uk/students/ exams-and-assessments/results/transcripts Design jmgstudio.co.uk ucl.ac.uk/bartlett