Thai President Foods Public Company Limited(TFMAMA)
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Thai President Foods Public Company Limited (TFMAMA) C o n t e n t Page Message from the President 96 Sustainable business growth with sustainable environment and society 97 Overall policy 98 Preparation of the Report 99 Supply Chain for manufacturing noodles and semi-finished food 101 Sustainable business operation 102 Identification of material aspects 103 Validation 104 Sustainability framework 104 Compliance to relevant laws and regulations 106 Economic aspects 107 Operating business with fairness 107 Anti-corruption 108 Respect for human rights 109 Fair treatment of labor 111 Responsibilities for consumers 113 Care for the Environment 114 Company innovations 116 Participation in community and social development activities 118 “This sustainability Report is part of the Company’s Annual Registration Statement and Annual Report, which are on the company website: www.mama.co.th and from which investors may find further information.” Thai President Foods Public Company Limited (TFMAMA) Sustainability Report Message from the President The Thai President Foods Public Company Limited has been operating businesses in production and sales of instant noodles and foods in both domestic and international markets under the “MAMA” brand. The Company attaches utmost importance to turning out goods which are of standard quality and bring about maximum satisfaction for the customers and consumers, as well as meet the requirements and expectations of all the stakeholders, a major engine driving the organization towards strong and sustainable growth throughout its history. 2018 still saw the Company’s relentless determination to do business with responsibility and to keep adding value in order to bring about sustainability for all its stakeholders, in accordance with its tagline “ MAMA PRESENTING DELICIOUS NOODLES FOR OVER 47 YEARS ”. In running the business, the Company aims at sustainability developments objectives in terms of new product development to offer alternative choices and to respond to a variety of consumer demands as well as to improve the production systems to maintain international standards, well reflected by the fact that the Company still enjoys several certifications, including BRC, GMP, HACCP and ISO 14001 which is for environmental management. Innovations at the Company are supported by research development and studies on the use of robots as a supplement in the production process. In terms of improvement of organization development, utmost importance is attached to operations with transparency and efficiency. The Company’s good corporate governance policy is subject to annual reviews. Lately, a new version of the Corporate Governance Code has been prepared in accordance with the Notification of the Office of the Securities and Exchange Commission to suit the current operations. Building on its anti-corruption business strategy, the Company has strengthened its supply chain management system and expanded it to subsidiaries and associate companies as well as major trading partners who were invited to join the company in declaration of anti-corruption intent in the previous year. With the strong commitment to “sustainable development” based on keeping economic, social and environmental balances, the Company was awarded the “ESG100” for 2018 by the Thaipat Institute, assuring the stakeholders that the Company’s processes have been consistently based on care for the environment and society. Finally, on behalf of the Board of Directors, management and staff members, I would like to thank the shareholders, trading partners as well as all the stakeholders for consistently supporting the Company. We assure you that we will continue to do business with full responsibility for the economy, society and the environment and are prepared to achieve growth through value adding together with all the stakeholders for endless strong and sustainable business growth. Dr. Poj Paniangvait President Sustainability Report 96 Sustainability Report Sustainable business growth with sustainable environment and society The Thai President Foods Public Company Limited operates business with transparency and accountability, business ethics, respect for human rights, compliance and good corporate governance. It bears in mind the interests of shareholders, employees, trading partners, customers, communities and all other groups of stakeholders in order to join the efforts to achieve strong and sustainable growth of the business. Vision, Mission and Core Values Vision “ To be a world leading food producer and brand name that are well-accepted and recognized by consumers of all household for our safe and international standard products under creative and innovative management with responsibilities to social and environment for the long-term sustainability” Missions 1. Maximize the consumer’s benefit with safe, quality and nutritious convenient food products at reasonable price. 2. Develop capabilities of our human resources leading the company to be learning organization for everyone. 3. To enhance production efficiency with modern technology and support research and development to initiate food innovation as well as effective management systems based on the Big data information. 4. Search for marketing opportunity and channel for continuously growth of our business around the world. 5. Build trust among stakeholders with emphasis on social responsibility as well as protections of natural resource and environment using good governance for sustainable development. Core Values: POWERS of TF Participation Organization that learns World class Ethics Responsibility Sustainability Sustainability Report 97 Overall policy The Board of Directors recognizes and respects the rights of all stakeholders based on legal obligations and agreements with the Company. To ensure that these rights are protected and for fair and equal treatment, a “Social Responsibility Policy” has been announced for use as guidelines for treatment of the stakeholders of each category. The policy also covers the communities, society and the environment for sustainability, anti-fraud and anti-corruption measures, non-infringement of intellectual property and respect for human rights. Social Responsibility Policy • Being determined to operate with responsibility for various impacts of the business, upholding transparency, accountability, ethics, respect for human rights and benefits of the stakeholders. • Being determined to produce instant foods which are of good quality and safe for consumers, bearing in mind the impacts on the communities and the environment and complying to customers’ requirements, laws and other relevant obligations, as well as continuing to improve social responsibility on a sustainable basis. 2018 Success Awards 1. A Thai Labor Standard (TLS 8007-20100) Basic Level Certificate was received from the Department of Labour Protection and Welfare, Ministry of Labour, as an organization conducting business with social responsibility (labor aspects), complying to standard laws governing fundamental labor rights. The certificate is valid from February 2018 to February 2020. 2. Certification for “the Standard on Prevention and Solution to Drug Problems in an Establishment (SDE)” was granted to the Company’s Lamphun and Ratchaburi factories. The Company has an explicit policy to prevent and solve drug problems in every one of its factories. 3. The Marketer No.1 Brand Thailand 2018 was awarded to MAMA products as Thailand’s No.1 products in the category of instant noodles based on research conducted by the Video Research International - Thailand ltd., its home office in Japan, in cooperation with Marketeer Research, which used standard research tools widely accepted in the marketing circle. MAMA has received the award for seven consecutive years since its inception. 4. The Thailand’s Most Admired Brand 18 Award was presented to the Company for the instant noodles category. The award resulted from research conducted by the BrandAge magazine in cooperation with the country’s leading educational institutes. MAMA products have won this award since the first year of the research and this was the 18th year the award was given to the Company. The award was presented by Mr.Sontirat Sontijirawong, Minister of Commerce, at a ceremony held at Sasin Graduate Institute of Business Administration. 98 Thai President Foods Public Company Limited. | Annual Report 2018 Preparation of the Report Approach taken for preparation of the Sustainability Report The Thai President Foods Public Company Limited has prepared the 2018 Sustainability Report to disclose key points of its policy, operating results, management and the approach adopted for sustainable development covering corporate governance, economic, social and environmental aspects. The reporting period is from January 1 to December 31, 2018. This report has been prepared based on the Global Reporting Initiatives (GRI) reporting guidelines and is made part of the Company’s Annual Registration Statement and Annual Report. It is also publicized on the Company website www.mama.co.th Scope of sustainability reporting This report contains disclosures of 2018 operating results, covering the Company’s operations at the head office in Bangkok and the five factories (in Chonburi, Rayong, Lamphun and Ratchaburi Provinces). Inquiries The Company is committed to developing its sustainability reporting and disclosures of management information and operating results for better future quality. Should you have inquiries and recommendations, please contact