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2019 CSR Report
2019 CORPORATE SOCIAL RESPONSIBILITY UPDATE Table of Contents 3 LETTER FROM OUR EXECUTIVE CHAIRMAN 21 CONTENT & PRODUCTS 4 OUR BUSINESS 26 SOCIAL IMPACT 5 OUR APPROACH AND GOVERNANCE 32 LOOKING AHEAD 7 ENVIRONMENT 33 DATA AND PERFORMANCE FY19 Highlights and Recognition ........ 34 12 WORKFORCE FY19 Performance on Targets .............. 35 FY19 Data Table ..................................... 36 18 SUPPLY CHAIN LABOR STANDARDS Sustainable Development Goals ......... 39 Global Reporting Initiative Index ......... 40 Intro Our Approach and Governance Environment Workforce Supply Chain Labor Standards Content & Products Social Impact Looking Ahead Data and Performance 2 LETTER FROM OUR EXECUTIVE CHAIRMAN through our Disney Aspire program, our nation’s At Disney, we also strive to have a positive impact low-carbon fuel sources, renewable electricity, and most comprehensive corporate education in our communities and on the world. This past year, natural climate solutions. I’m particularly proud of investment program, which gives employees the continuing a cause that dates back to Walt Disney the new 270-acre, 50+-megawatt solar facility that ability to pursue higher education, free of charge. himself, we took the next steps in our $100 million we brought online in Orlando. This new facility is This past year, more than half of our 94,000-plus commitment to deliver comfort and inspiration to able to generate enough clean energy to power hourly employees in the U.S. took the initial step to families with children facing serious illness using the two of the four theme parks at Walt Disney World, participate in Disney Aspire, and more than 12,000 powerful combination of our beloved characters reducing tens of thousands of tons of greenhouse enrolled in classes. -
Research on Marketing Strategy: Case Study of Disneyland
Advances in Economics, Business and Management Research, volume 33 Second International Conference on Economic and Business Management (FEBM 2017) Research on marketing strategy: case study of Disneyland Jia Yao Nanjing University Of Science &Technology, China *Corresponding author: Jia Yao, Master, [email protected] Abstract: In April 8, 2011, Shanghai Disneyland starts construction, Shanghai Disneyland will be the second Disneyland in China, at the same time, China will be the only country which has two Disneyland in the world besides the Unite States. This shows the economic strength of China is rapidly growing. Firstly, this article briefly analyzes the marketing environment and market position of Shanghai Disneyland, and then analyzes the global marketing strategy of Disney. Shanghai Disneyland takes these marketing strategies and appropriate innovation marketing according to the national conditions, which can lead to foresee the great success and unlimited development prospects of Shanghai Disneyland. Key words: disneyland; marketing environment; marketing position; marketing strategy 1. The brief instruction of Disneyland Disneyland opened in 1955, since then, the United States and overseas also have opened 5 Disney theme parks, they are located in 4 countries and regions. In September 12, 2005, Hong Kong Disneyland became the first Disney theme park in China, and the Disney Group has ensured the plan that building another theme park in the Chuansha town of Shanghai at that time. By the end of March 2010, there are six places having -
The Theme Park As "De Sprookjessprokkelaar," the Gatherer and Teller of Stories
University of Central Florida STARS Electronic Theses and Dissertations, 2004-2019 2018 Exploring a Three-Dimensional Narrative Medium: The Theme Park as "De Sprookjessprokkelaar," The Gatherer and Teller of Stories Carissa Baker University of Central Florida, [email protected] Part of the Rhetoric Commons, and the Tourism and Travel Commons Find similar works at: https://stars.library.ucf.edu/etd University of Central Florida Libraries http://library.ucf.edu This Doctoral Dissertation (Open Access) is brought to you for free and open access by STARS. It has been accepted for inclusion in Electronic Theses and Dissertations, 2004-2019 by an authorized administrator of STARS. For more information, please contact [email protected]. STARS Citation Baker, Carissa, "Exploring a Three-Dimensional Narrative Medium: The Theme Park as "De Sprookjessprokkelaar," The Gatherer and Teller of Stories" (2018). Electronic Theses and Dissertations, 2004-2019. 5795. https://stars.library.ucf.edu/etd/5795 EXPLORING A THREE-DIMENSIONAL NARRATIVE MEDIUM: THE THEME PARK AS “DE SPROOKJESSPROKKELAAR,” THE GATHERER AND TELLER OF STORIES by CARISSA ANN BAKER B.A. Chapman University, 2006 M.A. University of Central Florida, 2008 A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in the College of Arts and Humanities at the University of Central Florida Orlando, FL Spring Term 2018 Major Professor: Rudy McDaniel © 2018 Carissa Ann Baker ii ABSTRACT This dissertation examines the pervasiveness of storytelling in theme parks and establishes the theme park as a distinct narrative medium. It traces the characteristics of theme park storytelling, how it has changed over time, and what makes the medium unique. -
2016 & 2017 Itineraries
2016–2017 SAIL DATES & ITINERARIES 2016 2016 Port Canaveral, FL Miami, FL FEBRUARY–MAY FEBRUARY–MAY • Bahamian Cruises • San Juan to Miami Cruise • Caribbean Cruises • Caribbean Cruises • Eastbound Transatlantic • Bahamian Cruises Cruise to Dover, England • Westbound Panama 2016 & 2017 Canal Cruise to San Diego Dover, England Itineraries MAY–JULY San Diego, CA • Norwegian Fjords Cruise Disney Cruise Line is charting MAY • British Isles Cruise enchanting new courses departing from • Baja Cruise • Iceland & Norway Cruise • California Coast Cruise • Portugal & Spain Cruise magical places around the world! Vancouver, Canada Copenhagen, Denmark MAY–AUGUST JUNE–JULY • Alaskan Cruises • Norwegian Fjords Cruise • Vancouver to • Iceland & Norway Cruise San Diego Cruise • Northern Europe Cruise Barcelona, Spain San Diego, CA AUGUST–SEPTEMBER AUGUST • Mediterranean Cruises • Eastbound Panama Canal • Westbound Transatlantic Cruise to Port Canaveral Cruise to New York New York, NY Port Canaveral, FL Port Canaveral, FL Galveston, TX OCTOBER–NOVEMBER NOVEMBER–DECEMBER • Canadian Coastline Cruise Sailing all of 2016 Sailing all of 2016 • Caribbean Cruises • Bahamian Cruises & January–May of 2017 & January–May of 2017 • Bahamian Cruises • New York to Eastern & Western San Juan Cruise Bahamian Cruises To book your magical Disney Cruise Line Caribbean Cruises vacation, contact us today! San Juan, Puerto Rico 2017 NOVEMBER Galveston, TX • San Juan to Miami Cruise JANUARY • Bahamian Cruises Miami, FL • Galveston to NOVEMBER–DECEMBER San Juan Cruise • Caribbean -
Deca 5K Run/Walk Disneyland® Park Disney California
DECA 5K RUN/WALK APRIL 26 | 7:30 AM ANGELS STADIUM DECA’s conference community service event benefits the Muscular Dystrophy Association and DECA's scholarship fund. For details including cost and registration, visit the site below. ■ DECAREGISTRATION.COM/5KRUN The deadline to pre-order tickets, if still available, is Noon EST, Friday, April 21, 2017. Any remaining tickets will be available on-site while quantities remain. Ticket prices will be available at www.decaregistration.com/tours. DISNEYLAND® DISNEY CALIFORNIA DECA PARTY AT PARK ADVENTURE® PARK UNIVERSAL STUDIOS Enter a magical kingdom where you can sail with pirates, Explore seven exciting lands that bring to life Disney and explore exotic jungles, meet fairy-tale princesses, dive under Pixar stories and characters through amazing attractions, HOLLYWOOD® the ocean and rocket through the stars—all in the same day! entertainment and dining! The two most recent additions—Buena APRIL 27 | 4:00 PM—11:00 PM Disneyland Park is a beloved Southern California destination Vista Street and the awe-inspiring Cars Land—join the themed where generations of fans have made their Disney dreams come lands of Grizzly Peak, Paradise Pier, Pacific Wharf, “a bug’s land” $90 true. Opened in 1955, Walt Disney’s original theme park is divided and Hollywood Land. With so much to do day and night, Disney Get ready for the ultimate Hollywood experience! Find action- into eight extravagantly themed lands—Main Street, U.S.A., California Adventure Park has something for every DECA member. packed entertainment all in one place: thrilling theme park rides Tomorrowland, Fantasyland, Mickey’s Toontown, Frontierland, and shows, a real working movie studio, and Los Angeles’ best Critter Country, New Orleans Square and Adventureland. -
Purpose FY15 Performance
LC Paper No. CB(4)590/15-16(06) For discussion on 22 February 2016 Legislative Council Panel on Economic Development Update on Hong Kong Disneyland Resort Purpose This paper updates Members on the operation of the Hong Kong Disneyland Resort (“HKDL”) in Fiscal Year 2015 (“FY15”)1. FY15 Performance 2. During FY15 of the HKDL, the tourism industry of Hong Kong was greeted with great challenges due to external factors as well as overall market condition and sentiment. Overnight tourists to Hong Kong, as a major source of guests for the HKDL, also recorded a decline in numbers owing to the external environment, in particular the exchange rate factor. In the light of the changes in number and structure of overnight tourist arrivals to Hong Kong, the business of the HKDL was also considerably impacted. 3. The HKDL received 6.8 million visitors in the year, which is 9% lower than prior year. This represents the third highest attendance since opening. Cumulative attendance since its opening in 2005 has exceeded 58 million as at the end of FY15. Local, Mainland and international visitors respectively accounted for 39%, 41% and 20% of total attendance for the year. Local attendance achieved a record high as a result of a series of promotions and special offers specifically targeted at the local market. 1 The Fiscal Year of the HKDL is generally a 52-week or 53-week period from October of the previous year to September of the year, with the Saturday closest to 30 September as the last day of the Fiscal Year. -
Downtown Disney District: Fact Sheet
Downtown Disney District: Fact Sheet ANAHEIM, Calif. – (July 8, 2020) The Downtown Disney District at the Disneyland Resort is a one-of-a-kind Disney experience, immersing guests in an exciting mix of family-friendly dining and shopping in a vibrant setting. A phased reopening of this outdoor promenade begins July 9, 2020. The 20-acre, 300,000 square-foot Downtown Disney District features dozens of distinct venues, including Naples Ristorante e Bar, UVA Bar & Cafe, Marceline’s Confectionery, Black Tap Craft Burgers & Shakes, WonderGround Gallery, Disney Home, The LEGO Store, Wetzel’s Pretzels, Jamba and more. As they stroll the district, guests can appreciate the beautiful landscaping and colorful florals that adorn the Downtown Disney District. World of Disney: The flagship World of Disney store in the Downtown Disney District is a dynamic and distinctively Disney retail experience. Guests discover a spacious atmosphere inspired as an animators’ loft, with uniquely themed areas, pixie dust surprises in the decor, nods to the classics from Walt Disney Animation Studios and new merchandise collections. These innovative features reinforce World of Disney’s reputation as a must-visit destination for Disney fans, offering the largest selection of Disney toys, souvenirs, accessories, fashions and collectibles at the Disneyland Resort. Distinctive Dining: There are many food and beverage locations, outdoor patios and distinctive menus at the Downtown Disney District. Guests will find something for every taste—from exquisite meals at open-air cafés to gourmet treats. Recent additions include Salt & Straw, offering handmade ice cream in small batches using local, organic and sustainable ingredients, and Black Tap Craft Burgers & Shakes, serving award- winning burgers and over-the-top CrazyShake milkshakes. -
NARRATIVE ENVIRONMENTS from Disneyland to World of Warcraft
Essay Te x t Celia Pearce NARRATIVE ENVIRONMENTS From Disneyland to World of Warcraft In 1955, Walt Disney opened what many regard as the first-ever theme park in Anaheim, California, 28 miles southeast of Los Angeles. In the United States, vari- ous types of attractions had enjoyed varying degrees of success over the preceding 100 years. From the edgy and sometimes scary fun of the seedy seaside boardwalk to the exuberant industrial futurism of the World’s Fair to the “high” culture of the museum, middle class Americans had plenty of amusements. More than the mere celebrations of novelty, technology, entertainment and culture that preceded it, Disneyland was a synthesis of architecture and story (Marling 1997). It was a revival of narrative architecture, which had previously been reserved for secular functions, from the royal tombs of Mesopotamia and Egypt to the temples of the Aztecs to the great cathedrals of Europe. Over the centuries, the creation of narrative space has primarily been the pur- view of those in power; buildings whose purpose is to convey a story are expensive to build and require a high degree of skill and artistry. Ancient “imagineers” shared some of the same skills as Disney’s army of creative technologists: they understood light, space flow, materials and the techniques of illusion; they could make two dimensions appear as three and three dimensions appear as two; they understood the power of scale, and they developed a highly refined vocabulary of expressive techniques in the service of awe and illusion (Klein 2004). Like the creators of Disney- land, they built synthetic worlds, intricately planned citadels often set aside from the day-to-day bustle of emergent, chaotic cities or serving as a centerpiece of es- cape within them. -
Index of /Sites/Default/Al Direct/2012/May
AL Direct, May 2, 2012 Contents American Libraries Online | ALA News | Booklist Online Anaheim Update | Division News | Awards & Grants | Libraries in the News Issues | Tech Talk | E-Content | Books & Reading | Tips & Ideas Great Libraries of the World | Digital Library of the Week | Calendar The e-newsletter of the American Library Association | May 2, 2012 American Libraries Online “New and Now” library buildings On April 30, American Libraries released its digital supplement on new and renovated library facilities. The supplement includes excerpts from American Libraries’ 2012 Library Design Showcase (available in The ALA Annual full online). Included in the digital supplement are 16 Conference Scheduler is selections from the 124 total submissions. “This now open. Plan and year’s field of submissions to the Library Design organize your schedule Showcase is the largest in recent memory,” said for conference ahead of Greg Landgraf, American Libraries associate editor.... time by browsing sessions American Libraries, Apr. 30 in multiple ways; creating personal calendars that The economics of Anythink can be shared or kept Stacie Ledden writes: “The revolution at the private; and getting Rangeview Library District in Adams County, recommendations based Colorado, which included seven new or on information included in renovated branches and the creation of the user profiles. Easily add, Anythink brand, has directly affected hundreds prioritize, and update of lives by putting people to work—and that’s above and beyond sessions, events, customers finding jobs using library computers, attending job meetings with exhibitors, seminars, and gaining the knowledge they need to succeed.”... and more. There is also a American Libraries feature scheduler Quick-Start Guide. -
Animation Building June 15, 2012
MERCHandise Shopping opportunity JUNE 15, 2012 Anim Ation Building DISNEY CALIFORNIA ADventure® park © Disney/Pixar 3 7-11 12-1 6 ZONE1 commemorative dated collection 1 1 UNITED STATES POSTAL SERVICE POSTCARD CANCELLATION $3.95 Limit TWO (2) per Guest 2 2 BRONZE MAGNUM COIN Edition Size: 250 Dimensions: 2.5” diameter $75 Limit ONE (1) per Guest 4 3 EmbS OS ED WATCH $89.95 Limit ONE (1) per Guest 4 TumbER L $16.95 Limit TWO (2) per Guest BKAC 5 BA SEBALL CAP 5 $21.95 Limit TWO (2) per Guest FRONT 6 C ANVAS TOTE $34.95 Limit TWO (2) per Guest 6 7-11 L ADIES COMMEMORATIVE TEE $31.95 S (7), M (8), L (9), XL (10), XXL (11) Limit TWO (2) of each size per Guest 12-16 COMMEMORATIVE TEE (ADULT) $27.95 S (12), M (13), L (14), XL (15), XXL (16) Limit TWO (2) of each size per Guest 17 WALT & MICKEY “STORYTELLERS” STATUE Edition Size: 250 Dimensions: 91/4” H x 5” W x 3” D (with base) $195 17 Limit ONE (1) per Guest Paid admission is required to enter Disney Theme Parks. All events and information are subject to cancellation or change without notice including but not limited to dates, times, artwork, release dates, edition sizes and retails sizes. ©Disney/Pixar 1 5 ZONE2 PINS 1 “ I WAS THERE” – DISNEY CALIFORNIA ADVENTURE® PARK Edition size: 5,000 $13.95 Limit ONE (1) per Guest 2 “ I WAS THERE” – CARS LAND Edition Size: 2,000 $13.95 Limit ONE (1) per Guest 2 3 D ISNEY CALIFORNIA ADVENTURE® PARK COMMEMORATIVE Edition Size: 2,500 $13.95 6 Limit ONE (1) per Guest 4 WALT & MICKEY PORTRAIT Edition Size: 1,000 $15.95 Limit ONE (1) per Guest 5 WALT DEDICATION Edition Size: 2,000 $13.95 3 7 Limit ONE (1) per Guest 6 CDARS LAN GRAND OpENING Edition Size: 2,000 $13.95 Limit ONE (1) per Guest 7 R ADIATOR SPRING RACERS GRAND OpENING 8 Edition Size: 2,000 $11.95 Limit ONE (1) per Guest 8 Lu IGI’S FLYING TIRES G RAND OpENING Edition Size: 2,000 $11.95 4 Limit ONE (1) per Guest 9 9 MATER’S JUNKYARD JAMBOREE G RAND OpENING Edition Size: 2,000 $11.95 Limit ONE (1) per Guest Paid admission is required to enter Disney Theme Parks. -
Sign Language Interpreted Experiences
SIGN LANGUAGE INTERPRETED EXPERIENCES The Disneyland Resort provides American Sign Language interpretation for our Guests at specific experiences on a rotating basis: Disney California Adventure Park on Sundays and Fridays / Disneyland Park on Mondays and Saturdays. Guests with hearing disabilities should consult the Guide for Guests with Disabilities or visit Guest Relations for additional information about Sign Language interpreting services, assistive listening, handheld, & video captioning, and written aids. As a reminder, please maintain 6ft physical distance from the interpreters and characters. Sign Language interpretation is available by request on non-designated days with at least 14 days advance notice. If you have any questions about our Sign Language interpreted performances, please contact: [email protected] DISNEY CALIFORNIA ADVENTURE PARK: LOCATION INFORMATION Buena Vista Street- Near the Carthay Circle Fountain : Storybook Characters might include “Anna” or “Elsa” or “Snow White” Arrive a few minutes before the expected arrival of a character. Meet interpreter wearing a blue shirt near the Carthay Circle Fountain. Once a character arrives, interpreter will be located to the side of the character stage. No seating available. Avengers Campus –Avengers Assemble throughout the Campus: Avengers might include “Ant-Man”, “Black Panther & Dora Milaje”, “Black Widow”, “Captain America”, “Captain Marvel”, “Loki”, “Ironman”, “Spiderman”, “Thor”, or “Wasp” Explore this dynamic land for characters keeping an eye out at the approximate times of when to expect the arrival of a character with support from a sign language interpreter. Look for the interpreter wearing a blue shirt near Avengers Headquarters, near the Avengers Jeep, or near WEB Slingers. Once a character arrives, the interpreter will be located to the side of the character area. -
Disneyland® Park
There’s magic to be found everywhere at The Happiest Place on Earth! Featuring two amazing Theme Parks—Disneyland® Park and Disney California Adventure® Park—plus three Disneyland® Resort Hotels and the Downtown Disney® District, the world-famous Disneyland® Resort is where Guests of all ages can discover wonder, joy and excitement around every turn. Plan enough days to experience attractions and entertainment in 1 both Parks. 5 INTERSTATE 4 5 2 3 6 Go back and forth between both Theme Parks with a Disneyland® Resort Park Hopper® 1 Disneyland® Hotel 4 Downtown Disney® District Ticket. Plus, when you buy a 3+ day ticket before you arrive, you get one Magic Morning* 2 Disney’s Paradise Pier® Hotel Disneyland® Park early admission to select experiences 5 at Disneyland® Park one hour before the Park opens to the general public on select days. 3 Disney’s Grand Californian Hotel® & Spa 6 Disney California Adventure® Park *Magic Morning allows one early admission (during the duration of the Theme Park ticket or Southern California CityPASS®) to select attractions, stores, entertainment and dining locations at Disneyland® Park one hour before the Park opens to the public on Tuesday, Thursday or Saturday. Each member of your travel party must have 3-day or longer Disneyland® Resort tickets. To enhance the Magic Morning experience, it is strongly recommended that Guests arrive at least one hour and 15 minutes prior to regular Park opening. Magic Morning admission is based on availability and does not operate daily. Applicable days and times of operation and all other elements including, but not limited to, operation of attractions, entertainment, stores and restaurants and appearances of Characters may vary and are subject to change without notice.