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THE MOBILITYTHE MAGAZINE OF AIR MOBILITY COMMAND | WINTER 2016-2017 FORUM Keeping Pacific Operations Safe World War II Bomber Pilot Awarded AMC Celebrates its First Silver Star Fatality-Free Critical Days of Summer Since 2008! 2016 Airlift/Tanker Association Annual Convention and Symposium Volume 25, No. 4 CONTENTS THE MOBILITY FORUM Winter 2016-2017 AIR MOBILITY COMMAND Gen Carlton Everhart II 6 14 20 26 34 DIRECTOR OF SAFETY Col Michael R. Seiler FROM THE TOP 30 Eyes, Tools, and [email protected] 3 Seasons Greetings from Safety Briefs Air Mobility Command 32 Air Force-USDA EDITORS Headquarters! Partnership: Providing Wildlife Mitigation Tactics Kim Brumley RISK MANAGEMENT [email protected] It’s Time to Eliminate 36 Sherrie Schatz 4 Aircrew Member’s Feedback Work Stress Provides ASAP Just Culture Sheree Lewis Lesson Learned FLIGHT SAFETY [email protected] 10 Increased Reporting and 12 Simple Innovation to Graphic Design Prevent Towing Mishaps Confidence in Proactive Safety Elizabeth Bailey AMC NEWS SEASONAL CONSIDERATIONS The Mobility Forum (TMF) is published four 6 World War II Bomber Pilot times a year by the Director of Safety, Air Awarded Silver Star 14 The Do’s and Don’ts of Mobility Command, Scott AFB, IL. The con- Winter Driving tents are informative and not regulatory or 9 Fortunate Enough to Fly 34 When “Skin” Gets Cold directive. Viewpoints expressed are those of 15 McChord Airman Saves Girl the authors and do not necessarily reflect the from Drowning AMC HERITAGE policy of AMC, USAF, or any DoD agency. 18 September 2016: Superb 26 A Date Which Will Live Contributions: Please email articles and in Infamy photos to [email protected], fax to AMC Safety Conference (580) 628-2011, or mail to Schatz Publishing, 20 AMC Commander: Airmen, 11950 W. Highland Ave., Blackwell, OK 74631. Partnerships, Technology Key For questions call (580) 628-4607. The REGULAR FEATURES editors reserve the right to make editorial to Mobility’s Future 37 Mishap-Free Flying changes to manuscripts. 23 USAFCENT Crewchief Safety Hour Milestones DE denotes digitally enhanced photo. Award of Distinction 39 Quickstoppers SAFETY CULTURE 40 A Day in the Life Subscriptions: U.S. Government Printing Office: 2015-545-114. For sale by the 8 A Fatality-Free Critical Days of superintendent of Documents, U.S. Government Summer and More Printing Office. Internet: bookstore.gpo.gov. ON THE COVER Phone: toll free (866) 512-1800; DC area (202) The Grinch Stole WHAT? 16 A C-130J Super Hercules from the 41st 512-1800. Fax: (202) 512-2104. Mail: Stop 24 Keeping Pacific AS flies past Denali, the highest peak in IDCC, Washington, DC 20402-0001. Operations Safe North America. AMC RP 91-2. Dist: X 28 Is Safety in the Way? USAF PHOTO BY SRA KAYLEE CLARK ISSN 1067-8999 Stay up-to-date on happenings around AMC via these outlets. Visit www.themobilityforum.net, or find the most current edition on AMCs homepage: www.facebook.com/theofficialairmobilitycommand www.amc.af.mil/ or at www.amc.af.mil/mobilityforum.asp. www.twitter.com/airmobilitycmd THE Comments/Feedback: TTHE MAGAZINE OF AIR MOBILITY COMMAND www.youtube.com/MobilityAirman FORUM [email protected] THE TTHE MAGAZINE OF AIR MOBILITY COMMAND FORUM TMF ONLINE www.flickr.com/photos/MobilityAirmen THE TTHE MAGAZINE OF AIR MOBILITY COMMAND FORUM THE TTHE MAGAZINE OF AIR MOBILITY COMMAND FORUM SOCIAL MEDIA www.amc.af.mil/rss/TopStoriesByTab.asp?tabId=112943 2 The Mobility Forum Seasons Greetings from Air Mobility Command Headquarters! s we get ready to wrap up 2016 and head into the holiday season, I want to take a moment thank all of you for an outstanding year. Our Total Force team maintained a constant presence over the skies of Iraq andA Afghanistan where we refueled an average of one aircraft every five minutes. Expeditionary Airmen opened and operated airfields in Africa Fiscal year 2016 was to support counter-terrorism operations. We airdropped U.S. and NATO paratroopers in Europe to send a message of strength and stability. Our our best safety year tanker fleet played a pivotal role to project power in the Pacific. Mobility Airmen also responded to a devastating earthquake in South America and ever with our first Hurricane Matthew here at home. fatality-free summer Together, we make our military a global enterprise and enable all nine since 2008. combatant commanders to do their missions every day. Each Airman plays an important role executing our mission. We need all of you to return to your units after the holidays. Many of you will travel substantial distances to spend time with family and friends. Plan your travels well in advance and consider areas of risk like unfamiliar roads, adverse weather conditions, and traffic delays. Whether behind the wheel or engaging in a winter sport, think of your family members when you are tempted to take an unnecessary risk. You are all part of my AMC family, and I want to see you back after the holidays. Also, please remember our deployed personnel and Airmen geographically separated from their families and friends. This time of year can be particularly stressful for those away from home. Support each other, and be mindful of signs of depression and solitude. An act of kindness, a friendly face, or an invitation to participate in holiday festivities can make a big difference. We have a lot to be thankful for this year. Fiscal year 2016 was our best safety year ever with our first fatality-free summer since 2008. I expect everyone to stay involved growing our safety culture. Our Active Duty, Guard, Reserve, and Civilian Airmen are the heart of AMC’s Total Force team. We are a family and we take care of each other. Together we will continue to answer the call and deliver Rapid Global Mobility Now! Michele and I want to thank you for another fantastic year. We wish all of you a safe and happy holiday! - Gen Carlton D. Everhart II Winter 2016/2017 3 Aircrew Member’s Feedback Provides ASAP Just Culture Lesson Learned By MAJ GEN THOMAS J. SHARPY, AMC Vice Commander he Aviation Safety Action Program (ASAP) is designed to allow Airmen to report information and concepts critical to resolving mishap precur- It was a pretty harrowing experience, and I think sors and to share this information across all Air my personal pucker factor would have been a little TForce aviation communities. ASAP submissions can be higher than an 8. The crew did everything right—they used to report an honest mistake or identify an observed immediately went on oxygen, directed the rest of the or experienced safety-related issue. It is based on a Just crew and patients to get on oxygen, and then found the Culture where an organization fosters an atmosphere source of the fire and smoke. This ASAP is ready made of mutual trust. Airmen exercise the courage to report for a training or safety meeting, hangar fly session, safety-related information to improve safety of flight, or pre-mission briefing discussion on how a routine knowing that their leadership recognizes the difference mission can deteriorate rapidly when least expected. between acceptable mistakes and unacceptable behavior. ASAP submissions are non-retribution. Aircrew and unit This is where our HQ Just Culture broke down. The identification are sanitized prior to being posted on the ASAP narrative was nice and concise and did not ASAP Scoreboard. unnecessarily detail every step the aircrew took in resolving the situation. However, our subject matter As mentioned, one of the benefits of ASAP is to share experts (SMEs) Monday morning quarterbacked the knowledge across the crew force so that others are scenario and focused on BOLD FACE and specific aware of potential issues. In that vein, we had an ASAP checklist step completion. We placed these comments submitted in August 2015 concerning a fire onboard a in the Resolution Section on the ASAP Scoreboard, C-17 during a real-world aeromedical evacuation (AE) denigrating the aircrew and marginalizing the benefits mission. An excerpt from ASAP 1477 is on the next page. of the ASAP. 4 The Mobility Forum RISK MANAGEMENT EXCERPT FROM ASAP 1477 “Loadmaster and Airevac personnel smelled electrical burning coming from galley refrigerator. Pulled galley circuit breakers and Even though a year flight deck galley circuit breakers and smoke stopped. Crew chief removed burnt temperature digital readout circuit board from had passed between refrigerator. Inside the circuit board slot showed charring. the comments being This was a C-17 Airevac mission with seven flight crew (three pilots, posted and this pilot’s two loadmasters and one student loadmaster), seven Aeromed crew, three litters, and 11 ambulatory from ETAR to KADW. The electrical valuable feedback, fire occurred 80 miles before 57N30W and approximately 120 miles to ETP at FL340. Crew put on oxygen and I directed Copilot to wake the staff immediately up other Loadmasters, Pilot, and Crew Chief. Initially, I asked the updated the ASAP Loadmaster to check the comfort pallet for burning food/plastic. LM told me no it’s coming from under the nose of the aircraft. I directed Resolution section him to the galley area to search there and avionics compartments. on the Scoreboard LM couldn’t find the source due to smoke and said, “it was getting to refocus the HQ pretty bad.” I had the second pilot grab a fire extinguisher to get ready. Smoke was contained to the front of the aircraft and in front response back to the of the comfort pallet. I had the other pilot run the smoke and fumes normal constructive elimination checklist. MCD could smell burning electrical but no smoke.