800.789.PENN (7366) PennMedicine.org PENN OTORHINOLARYNGOLOGY Welcome to Penn Otorhinolaryngology, Head and Neck Surgery Thank you for choosing the Department of Otorhinolaryngology at Penn Medicine. The Department of Otorhinolaryngology is renowned for providing the highest quality of medical services and patient care. U.S. News and World Report recognizes our Otorhinolaryngology program for our excellence.

Preparing for Your Visit

We would like to make some suggestions to help you prepare for your appointment: 1. We are located at the address below. You can access directions by visiting PennMedicine.org. Penn Medicine Radnor I 250 King of Prussia Road I Radnor, PA 19087 I 610.902.5500 2. Please plan to arrive early to allow sufficient time for parking, registration and forms completion. If you arrive late for your appointment, you may experience a considerable wait or be asked to reschedule your appointment. 3. Complete any forms in this envelope and bring them with you to your appointment. Please do not mail these forms to the office. 4. If you are scheduled for Balance Function Testing please review the enclosed instructions and complete the questionnaire prior to your appointment or follow the below link to access this information. PennMedicine.org/BalanceFunctionTesting 5. If you are scheduled to see Audiology and have not yet seen a Penn Otorhinolaryngology physician you need to bring an order from your primary care or referring physician the states ‘Consult to Audiology’. This includes Medicare patients and patients who are seeing one of our physicians following your audiology appointment. 6. You are responsible for getting a referral from your primary care physician if you need one. If no referral is received, your appointment may be rescheduled. Penn Otorhinolaryngology’s provider ID # is ______. 7. You are responsible for bringing your insurance card/s, a photo ID, and any insurance co-payment due at the time. We accept cash, checks, and credit cards. 8. Please bring medical records, test results, CD’s of imaging and pathology/cytology slides. Our providers may require Penn Radiology to re-read your study results. Please contact your insurance company as they may not cover the fee to re-read your studies. 9. You may want to bring a book or tablet to read as you wait for your visit. While we strive to stay on time, occasionally there will be unforeseen delays. If you have questions or concerns about your appointment, we would be happy to help. Please call your physician’s office at the phone number listed above. Another source of information is the Penn Otorhinolaryngology website at PennMedicine.org/Otorhinolaryngology.

Convenient online access to appointments, medical records and test results with myPennMedicine!

myPennMedicine is the region’s only patient-accessible, online health record. Signing up is Easy! • Visit myPennMedicine.org and click on “Request an Activation Code”, or • Request an activation code at your office visit

We Look Forward to Your Visit We value your confidence in Penn Otorhinolaryngology’s professional excellence and we are committed to fulfilling expectations for medical services and patient care. Thank you for choosing Penn Otorhinolaryngology - Head and Neck Surgery for your care.