PROJECT REPORT ON A COMPARATIVE STUDY OF VARIOUS ANTIVIRUS SOFTWARE USED AMONG PEOPLE IN AHMEDABAD . SUBMITTED TO: N.R. INSTITUTE OF BUSINESS ADMINISTRATION PROJECT GUIDE: GEETANJALI CHAUHAN GROUP MEMBERS: NAME ROLL NO. BHAVIN PATEL 39 KISHAN PATEL 42 UTKARSH AGGARWAL 109 ANERI AGRAWAL 110 DIVYA SHAH 186 MOHIT VADHER 209 SALONI VAKHARIA 211 ACADEMIC YEAR: 2014-2015 T.Y-B.B.A N R INSTITUTE OF BUSINESS ADMINISTRATION GLS Campus, Mardia Plaza Lane, Off C.G Road, Ellis bridge, Ahmedabad: 380006, Phone: 26430373 CERTIFICATE This is to certify that the report on “A COMPARATIVE STUDY OF VARIOUS ANTIVIRUS SOFTWARE USED AMONG PEOPLE IN AHMEDABAD.” is submitted to N R Institute of Business Administration, affiliated to Gujarat University, in the partial fulfilment of the requirements for the completion of “Practical Studies” in third year, semester six of the B.B.A. program for the year 2014- 2015. ____________ _______________ _______________ Director In-charge Professor in-charge External Examiner Date: / /2015 ACKNOWLEDGEMENT We would like to express our profound gratitude towards all the people who helped us in the creation and completion of this project. We would like to sincerely thank the director, DR. AVANI DESAI for giving us an opportunity to learn so much out of the research made and our project guide Prof. GEETANJALI CHAUHAN for providing us indispensable assistance during the project and enabling us to complete our project. We express our special thanks to Prof. Minal Joshi in guiding us for the statistical analysis in our project report. PREFACE As a part of academic curriculum prescribed by Gujarat University for final year of Bachelor of Business Administration, we are required to prepare and submit a research project on an Industry. The research is to involve primary and secondary data collection and analysis. The academic objective behind preparing project report which includes management theory taught in classroom and their practical applications. The preparation of this report is based upon facts and findings noted during primary and secondary data.The scope is to study consumer preference in the city of Ahmedabad. In this research project, we have tried to represent on analysis and findings which will often reflect on the current scenario. Despite of best effort there may be emission and error which may please be excused. TABLE OF CONTENTS CHAPTER TOPIC DESCRIPTION PAGE NO. NO. 1. INTRODUCTION 2. RESEARCH METHODOLOGY 3. DATA ANALYSIS AND INTERPRETATION 4. STATISTICAL ANALYSIS 5. FINDINGS 6. SUGGESTIONS 7. LIMITATIONS 8. CONCLUSION 9. ANNEXURE 10. REFERENCES Chapter - 1 INTRODUCTION ANTIVIRUS SOFTWARE 1.1 Definition of Antivirus Software Antivirus software sometimes known as anti-malware software, is computer software used to prevent, detect and remove malicious software. Antivirus software was originally developed to detect and remove computer viruses, hence the name. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from: malicious Browser Helper Objects , browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious LSPs, dialers, fraudtools, adware and spyware. Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity, online banking attacks, social engineering techniques, Advanced Persistent Threat, botnets, DDoS attacks. 1.2 Features of Antivirus Software Antivirus software has the capability of searching an entire file on a computer system. Instead of just looking at a small section of an existing computer file, the antivirus software thoroughly analyzes it. This prevents viruses, spyware, and malware from hiding on your computer system and compromising the data stored on it. On-access scanning is another useful feature of much antivirus software. The real time protection will notify you of any irregular file activity that may indicate your computer system has been infected. Virus removal features are also included in antivirus software to take them off your current computer system. With frequent virus database updates, your antivirus software will effectively keep track of the latest threats that could harm your computer system. 1.3 Function of Antivirus Software Antivirus software is used to detect harmful viruses and other spyware on a computer system. Hackers frequently embed viruses on popular websites to infect the computer of anyone that visits their website. With antivirus software, viruses and spyware will be properly removed from your infected computer system to protect your important data. Most antivirus software programs can usefully identify common and uncommon malware applications that have been unwittingly installed on a computer system. 1.4 What is a Computer Virus? A virus is a computer code that has been designed to spread and replicate itself by passing from computer to computer. It is a piece of software that piggybacks on legitimate programs like Excel, Word, WordPerfect, Outlook, etc. When the program is run, the virus is triggered to run too. Viruses can be destructive in nature, and can cause a wide range of problems ranging from operating system and file corruption to getting blamed for email spamming. Some viruses are just annoying, but cause no damage. 1.5 How do Computers get Viruses? Viruses usually find their way into computers through networks by taking advantage of unpatched security vulnerabilities. In software or by receiving an infected file via email, download or shared disk. Depending on the type of virus, it may be embedded in an Excel or Word file, or may be designed to infect ct upon the opening of an email. Once infected, a computer can literally infect thousands of other computers by quietly spreading the virus without the user even knowing about it. 1.6 How Anti Virus Software Works Virus definition files tell the antivirus software what code characteristics to look for while monitoring your computer. When a certain file type or activity occurs that matches a characteristic, the antivirus software blocks the execution of code and alerts you that a virus has been found. The virus is then isolated and destroyed.Hundreds of new computer viruses are introduced onto the internet each week, and as antivirus software developers find these new viruses, they create updates of the virus “definitions” in order to provide the antivirus software with a way to identify and destroy even the newest of viruses. It is extremely important to update your antivirus software every day in order to make sure you have the most current virus definitions available. Fortunately, most modern antivirus software comes with an “automatic update” feature that makes this task a onetime “set it and forget it” kind of thing. 1.8 Problems related to the Antivirus Software Antivirus software has some drawbacks: 1. First of which that it can impact a computer's performance. 2. Furthermore, inexperienced users can be lulled into a false sense of security when using the computer, considering themselves to be invulnerable, and may have problems understanding the prompts and decisions that antivirus software presents them with. 3. An incorrect decision may lead to a security breach. If the antivirus software employs heuristic detection, it must be fine-tuned to minimize misidentifying harmless software as malicious. 4. Antivirus software itself usually runs at the highly trusted kernel level of the operating system to allow it access to all the potential malicious process and files, creating a potential avenue of attack. WORLDWIDE ANTIVIRUS VENDOR MARKET SHARE In the worldwide market for antivirus vendors, Microsoft leads with a 26.6% share of devices that use OPSWAT GEARS, and Avast follows at around 22%. These two vendors have taken the top two positions in previous reports. Because of their dominance in the antivirus market, few other vendors show a comparatively large market share. AVG, ESET, Symantec, McAfee, Avira, ESET and Kaspersky Lab each have a share in the single digits, while several other vendors (not shown) fall below two percent market share. These results only include devices with real-time protection enabled, indicating that the user’s machine is actively being protected. Vendor market share Microsoft Avast 4% 15% 27% AVG 4% Symantec 6% McAfee 6% Avira 8% 22% 9% ESET Kaspersky lab Others COMPANY PROFILE QUICK HEAL ANTIVIRUS FOUNDER: The company is co-founded by brothers Kailash and Sanjay Katkar in 1991. Quick Heal Technologies Pvt. Ltd. is an India-based global computer security software company headquartered in Pune, Maharashtra. PRODUCTS LINE: Home User Products Quick Heal Total Security Quick Heal Internet Security Quick Heal Antivirus Pro Quick Heal Total Security for Mac Quick Heal Antivirus for Server Quick Heal PCTuner Enterprise Products Quick Heal Endpoint Security Quick Heal Antivirus for Server Quick Heal Terminator Quick Heal Exchange Protection Quick Heal Mail Protection for Linux Quick Heal Mail Protection for Windows Quick Heal Exchange Protection Quick Heal for Linux AVG Antivirus FOUNDED: AVG Technologies is a Czech company formed in 1991 by Jan Gritzbach and Tomáš Hofer, with corporate offices in Europe and the United States. The company specializes in computer security software. PRODUCT LINE: Home security AVG Zen AVG Internet Security AVG Anti-Virus (Free and paid-for editions)