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Shiseido CSR Website 2011 [ PDF : 3.3MB ] Shiseido's Corporate Social Responsibility Back Issues 2011 [Shiseido’s Corporate Social Responsibility] "Beautiful Society, Bright Future." Shiseido is committed to pursuing a variety of CSR activities that earn the empathy of society. *CSR: Corporate Social Responsibility [CONTENTS] ○ What is Shiseido CSR? ···························································································1 ○ Commitment by Management ················································································10 ○ Three commitments of Shiseido CSR ······································································12 ●Women and Cosmetics ·····················································································13 ●Culture ··········································································································14 ●Environment···································································································15 ○ Corporate Governance and corporate ethics ·····························································16 ●Corporate Governance······················································································16 ●Shiseido's corporate ethics ················································································16 ○ Consumer Issues ·································································································22 ●Promotion of Reliable and Safe Manufacturing ···················································22 ●Activities to Increase Customer Satisfaction························································27 ●Initiatives in Response to Animal Testing and Alternative Methods ·······················34 ○ Fair Business Practices ························································································38 ●Fair Competition and Comprehensive Transactions··············································38 ●Protection of Intellectual Property ·····································································41 ●Information Security Management·····································································41 ○ Human Rights······································································································43 ●Policy Related to Respect for Human Rights and Discrimination ···························43 ●Promotion Structure ·······················································································44 ●Human Rights Enlightenment (Education) ·························································44 ●Points of Contact for Employee Inquiries ···························································45 ○ Labor Practices ····································································································46 ●Basic policy regarding personnel affairs······························································46 ●Respect Diversity ····························································································47 ●Giving consideration to how employees work ·······················································55 ●Personnel affairs and fair evaluation ·································································64 ●Utilization and development of human resources ················································66 ●Safety and health of employees ·········································································68 ●Good Relationship with labor union ···································································71 ○ Environment········································································································73 ●Environmental policy ·······················································································73 ●Environmental targets and results·····································································80 ●Specific initiatives by life cycle segment······························································88 ●Initiatives to conserve biodiversity ··································································· 105 ●Office initiatives···························································································· 109 ●Responding to Environmental Risks································································· 110 ●Environment communication ·········································································· 111 Shiseido's Corporate Social Responsibility Back Issues 2011 ○ Participation in Community and Development ······················································· 116 ●Shiseido's Social Activities ············································································· 116 ■Women & Cosmetics ··················································································· 116 ■Environment··································································································· ■Culture ·········································································································· ■Communication with Local Communities (Social Activities at Respective Business Locations)········································· 155 ■Disaster Relief ··························································································· 177 ■Regional Development (Employment Creation, Technology Development, etc.)···· 180 ■Activities of Shiseido Social Welfare Foundation ·················································· ●The Shiseido Social Contribution Club - Camellia Fund ····································· 181 ○ Activity Results Data ························································································· 190 ●Social Activity-Related Data ··········································································· 190 ●Personnel Related Data ·················································································· 191 ●Environmental Activity-performance Data ······················································· 198 ○ Editorial Policy GRI Guidelines ············································································ 204 ●Editorial Policy ····························································································· 204 ●GRI Guidelines Index····················································································· 205 Copyright (C) 1995-2012 Shiseido Co., Ltd. All Rights Reserved. Shiseido's Corporate Social Responsibility Back Issues 2011 Shiseido CSR website top > What is Shiseido CSR? What is Shiseido CSR? Overall Image of Shiseido CSR Basic Concept We aim to realize a sustainable society through dialogue and cooperation with stakeholders while also promoting management that contributes to the creation of people's beauty and health by developing activities that address social issues and meet expectations. The Shiseido Group's corporate social responsibility (CSR) activities follow the basic concept of "Our Way", which denotes action standards that each and every employee should take toward stakeholders based on the Shiseido Group corporate philosophy "Our Mission, Values and Way." Initiatives Related to the United Nations Global Compact In September 2004, Shiseido announced that it was joining the United Nations Global Compact, declaring that it would voluntarily work to solve problems and create an international framework for realizing a sustainable society. As a specific example of our initiatives in this area, in March 2006 we adopted the Shiseido Group Supplier Code of Conduct, a series of standards governing Shiseido procurement activities, based on the Global Compact's ten principles. In this way, we have joined our business partners in making a commitment to society to pursue procurement activities based on high ethical standards. In the area of human rights, we continue to pursue initiatives in the context of our own corporate activities. In addition, we joined the CEO Statement, an initiative launched by the Global Compact on the 60th anniversary of the Universal Declaration of Human Rights in December 2008, as part of our program of support for the Global Compact. 1 Shiseido's Corporate Social Responsibility Back Issues 2011 The statement declares to the world, "We also reiterate our own commitment to respect and support human rights within our sphere of influence. Human rights are universal and are an important business concern all over the globe." In the area of environmental activities, we have announced our participation in Caring for Climate, a climate change initiative also being spearheaded by the Global Compact. In addition to striving to protect the environment in our own business activities, Shiseido is committed to offering support for, and actively participating in, international initiatives to address climate change. Also, in September 2010, Shiseido signed to recognize "the Women's Empowerment Principles," a set of practical guidelines collaboratively developed by the United Nations Development Fund for Women (UNIFEM, part of UN Women) and the United Nations Global Compact for companies and private entities to promote women's empowerment. Declaration of participation in the United Nations Letter of certification Global Compact's Initiative on Climate Change United Nations Global Compact Proposed by then-United Nations Secretary General Kofi Annan in 1999 at the World Economic Forum (a conference held in Davos, Switzerland), the United Nations Global Compact is a set of voluntary principles of action that are upheld by corporations, international labor organizations, and civil society. Participating
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