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2 Anytime Menu Hierarchy

2.1 Anytime Interface Navigation

Zone 1 (TLM) In Zone

Zone 2 (Tab Bar) In Zone In

Zone 3 (Menu & Listings, see below) In Zone In

*The Sky Anytime on TV interface is to be navigable with the existing Sky HD Remote Control primarily by use of the up/down/left/right navigation keys and the Select and Back Up buttons, as has been defined in the Orchid development. Detailed page behaviour (including the colour key functions) is described within this document.

2.2 Presentation Templates

Zone 3 Listing Type Presentation Template Usage

Secondary Menu 10 Thumbnail Template Secondary Menu Item Listing (editorially controlled)

Programme Listing 1 5 Thumbnail Template Programme Listings (editorially controlled)

Programme Listing 2 A-Z List (flat list; no Programme Listings thumbnails)

Programme Listing 3 Ranked List (flat list; no Programme Listings thumbnails; editorially controlled)

Collapsed Listing Ranked List (please see Presented for collapsed appropriate page behaviour listings only, i.e. same programme title/provider

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listing) brand

Collection Listing Ranked List (please see Presented for Presentation appropriate page behaviour Collections only listing)

In the case where a Programme Listing 1 has not been generated for a classification listing then the default presentation for appropriate items must be Programme Listing 2 (A-Z list), where a colour key toggle would not be presented.

Navigation history is retained when the viewer uses the back-up key from full screen playback, playback screen, or from within the PDL catalogue menu hierarchy i.e. the previous menu item or programme selected is in focus on pressing ‘back up’. The default listing with first item in focus is presented when pressing ‘select’ in the menu hierarchy, i.e. the navigation history is not retained in the ‘forward’ direction. This is in alignment with specified Orchid behaviour on returning to the listings from full screen playback, with the same behaviour to be applied when returning to a collapsing (or collection).

2.3 Example Menu Hierarchy

Example of Zone 3 Menu Hierarchy

Showcase Entertainment Movies Sports Kids Lifestyle …. Zone 2 Zone

Highlights All Comedy Drama Sci Fi …. Menu Zone 3 Zone Secondary Secondary

Programme Programme Programme Listing 1 Listing 1 Listing 1 Zone 3 Listing Programme Programme

Programme Programme Listing 2 Listing 2 Zone 3 Zone Colour Button Toggle*

*The colour button toggle will always be presented at the bottom of the menu tree hierarchy.

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2.4 Menu Hierarchy – Menu Map (Example Classifications)

Mapping Zones to Classifications

Zone 2* Show Entertain Lifestyle Movies Sports Kids Music Docs -case ment

Zone 3* n/a Highlights Highlights Highlights Highlights Highlights Highlights Highlights (Secondar All All All All All All All y Menu) Comedy Travel Drama Football Cartoons Dance Biography Drama Cooking Comedy Cricket Live Pop Politics Action Sci-Fi Fashion Thriller Golf Rock Historical Pre Action Home & Action Rugby Classical Nature School Garden [80’s] Adventure Jazz Religious Motors [90’s] Sci-Fi Country Science Arts [Catch- Horror R&B World Up] Affairs Western Blues Romance Indie

Zone 3 “List “List “List “List “List “List “List (Colour All”/”High All”/”High All”/”High All”/”High All”/”High All”/”High All”/”High key lights” lights” lights” lights” lights” lights” lights” toggle)

Mapping Zones to Classifications

Zone 2* CHANNELS ALL

Zone 3* [BBC] n/a (Straight to Programme listing 3) (Secondary [ITV] Menu) [Channel 4] [Five] [Sky] [Disney] [Living] …

Zone 3 In the case that Sky was selected, e.g.… n/a (Tertiary [] Menu) [Sky Movies] []

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Zone 3 In the case that Sky One was selected, e.g. in n/a (Quaternary the case of CUTV …. Menu) [Sunday 27] [Monday 26] […]

Zone 3* “List All”/”Highlights” n/a (Colour Key Toggle)

*In the case where a ‘Highlights’ (Programme Listing 1) has not been generated for a classification listing then the default presentation for appropriate items must be an A-Z list (Programme Listing 2), where a colour key toggle would not be presented.

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3 Item Presentation

3.1 HD and SD Presentation

Condition Outcome Where an SD version of an item is Always display the SD version on the disk. available both on disk (system or user) and in the catalogue. Where the push VoD HD version is Display the HD version in the listing and make the SD available on the system disk and/or in the version available for download via the ® button. user disk and an SD version of the same Note: In this instance only the HD version is playable from item is available in the catalogue. the Anytime listing as only a single entry is presented in the listing. The SD version can be played from the Planner listing (where it has been previously downloaded). Where the push VoD HD version is Display the HD version in the listing. available on the system disk and/or in the Note: In this instance only the HD version is playable from user disk and an SD version of the same the Anytime listing as only a single entry is presented in the item is available in the user disk. listing. The SD version can be played from the Planner listing only.

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3.2 Exceptions Behaviour Summary

3.2.1 Error Conditions and OSD Error Types

Error Condition Type OSD Error Type Image Part Rec/Failure reason Reference text in programme synopsis Remote Network HTTP or other “Item Image - 1191 Item unavailable Error Unavailable” (Item Specific – Terminal Failure) HTTP or other and “Please try again” Image - 1192 N/A including

“timeouts” (Item Specific - Intermittent) TCP “Check broadband Image - 1176 No broadband connection and try again” OIG or CDN “No network” Image - 1194 Remote network

Local Network DHCP “Check local Image - 1195 Local network Error connection” Settings and Viewing “Please call to Image - 1198 N/A Entitlement Entitlement upgrade” PDL Service Gate See settings See settings N/A matrix version 3 matrix version Sky+ Entitlement for behaviour. 3. Broadband Enablement Setting Anytime Setting Existing Error As specified in table Current behaviour n/a Conditions 3.2.2 below. as specified in Orchid or as (e.g. viewing card specified in table not present) 3.2.3 below.

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3.2.1.1 Remote Network Error – Item Unavailable (1191)

Item Unavailable – Image 1191

3.2.1.2 Remote Network Error – Please Try Again (1192)

Please Try Again – Image 1192

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3.2.1.3 Remote Network Error – Broadband Connection (1176)

Broadband Connection – Image 1176

3.2.1.4 Local Network Error – Local Network (1195)

Local Network Error – Image 1195

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3.2.1.5 Remote Network Error – PDL Headend (1195)

PDL Headend Error – Image 1194

3.2.1.6 Subscription Upgrade Message (1198)

Subscription Upgrade – Image 1198

ID Action Response Go to Ref. Notes

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1198 Context • Full screen playback The upgrade • TLM Active: message is displayed at • Info Box: playback for a • Tabs: PDL item the viewer is not • Display: entitled to • Mini TV displaying last tuned a/v view. Consistent with Push VoD behaviour.

3.2.2 Detailed Error Conditions Presented to the STB impacting PDL ID Error Type Comment 1 BOOKING_EXPIRED Item Specific – Recording failed because booking had Terminal expired 2 BOOKING_MOVED Item Specific - Recording stopped because booking was Terminal moved

3 CONNECTION_LOST Local Network Connection lost during PDL job Error 4 DISK_WRITE_FAILURE Existing Failed to write something to disk 5 FAILED_TO_READ_FROM_FILE In the case of reading from the Existing PDL network then Item Specific Failed to read from file – Terminal OSD is presented. 6 FS_LOW_DISK_SPACE Existing Standard disk conflict rules apply as per UCM-6566. FS running out of disk space 7 HARDWARE_FAILURE Existing 8 HEALTH_CHECK Existing System Health Check 9 HTTP_400_BAD_REQUEST Item Specific – Intermittent 10 HTTP_401_UNAUTHORIZED Viewing Entitlement 11 HTTP_404_NOT_FOUND Item Specific – Terminal 12 HTTP_405_METHOD_NOT_ALLOWED Item Specific – Terminal 13 HTTP_406_NOT_ACCEPTABLE Item Specific – Terminal

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14 HTTP_408_REQUEST_TIMEOUT Item Specific – Terminal 15 HTTP_410_GONE Item Specific – Terminal 16 HTTP_411_LENGTH_REQUIRED Item Specific – Terminal 17 HTTP_412_PRECONDITION_FAILED Item Specific – Terminal 18 HTTP_413_REQUEST_ENTITY_TOO_LARGE Item Specific – Terminal 19 HTTP_414_REQUEST_URI_TOO_LONG Item Specific – Terminal 20 HTTP_415_UNSUPPORTED_MEDIA_TYPE Item Specific – Terminal 21 HTTP_416_REQUESTED_RANGE_NOT_SATISF Item Specific – IABLE Terminal 22 HTTP_417_EXPECTATION_FAILED Item Specific – Terminal 23 HTTP_500_INTERNAL_SERVER_ERROR No Network 25 HTTP_501_NOT_IMPLEMENTED No Network 26 HTTP_502_BAD_GATEWAY No Network 27 HTTP_503_SERVICE_UNAVAILABLE No Network 28 HTTP_504_GATEWAY_TIMEOUT No Network 29 HTTP_505_HTTP_VERSION_NOT_SUPPORTED No Network

30 HTTP_API_E_HTTP_RANGE_ERROR Item Specific – HTTP failed due to range problems Intermittent 31 HTTP_API_E_TOO_MANY_REDIRECTS Item Specific – HTTP failed due to too many redirections Intermittent

32 HTTP_API_E_UNSUPPORTED_PROTOCOL Item Specific – HTTP failed due to unsupported protocol Terminal

33 HTTP_API_E_URL_MALFORMAT Item Specific – HTTP failed due to URL malformat Terminal 34 HTTP_CA_IMPORT_FAILURE Viewing Entitlement 35 HTTP_CONNECTION_ERROR No Network 36 HTTP_COULDNT_CONNECT No Network 37 HTTP_COULDNT_RESOLVE_HOST TCP DNS failure 38 HTTP_DISK_READ_ERROR Existing Resulting in a FAILED status in

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the planner after prescribed number of re-try’s as per HLD. 39 HTTP_FAILURE_TO_RETRIEVE_URIS Item Specific – Terminal

40 HTTP_GOT_NOTHING Item Specific – Terminal after re-try defined in HLD. HTTP failed to retrieve connect Terminal 41 HTTP_NETWORK_LINE_DISCONNECTED Local Area Network 42 HTTP_PARTIAL_FILE The download is attempted Item Specific – again by the system following HTTP failed to retrieve the entire file Terminal removal of the OSD. 43 HTTP_RECV_ERROR No Network HTTP failed when receiving network data 44 HTTP_SEND_ERROR No Network HTTP failed when sending network data 45 HTTP_WRONG_NFF_INDEX_FORMAT Item Specific – Terminal 46 HTTP_WRONG_NFF_TOC_FORMAT Item Specific – Terminal

47 IMPORT_FAILED Item Specific – Request to import had failed Terminal 48 INSUFFICIENT_DISK_SPACE As per existing disk conflict Existing rules, the queue is paused until Not enough disk space to record event resolution.

49 MAX_FILE_SIZE_EXCEEDED Item Specific – Maximum file size has been exceeded. Terminal 50 NO_CA_AUTHORISATION Viewing CA system did not authorise the recording Entitlement of the event 51 NO_CARD_DETECTED The PDL download queue must be paused on removal of the No card detected when recording started Existing card and restarted when the card is put back. 52 NO_TUNER_AVAILABLE No impact on PDL. Existing Tuner not available due to tuner conflict 53 NO_TUNER_AVAILABLE_BOOKING_MOVED No impact on PDL. Tuner not available, tuner conflict since Existing booking moved in schedule

54 NO_XTV_SUBSCRIPTION No impact on PDL. No XTV subscription when recording Existing started

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55 PAT_TIMEOUT No impact on PDL. Existing PAT timeout 56 PLANNER_REBUILD_LOCALLY PDL queue is paused and Existing integrity retained. Planner rebuild requested by application 57 PLANNER_REBUILD_REMOTELY PDL queue is paused and Existing integrity retained. Planner rebuild requested by EMM 58 PMT_NOT_AVAILABLE No impact on PDL. Existing PMT not available 59 PMT_TIMEOUT No impact on PDL. Existing PMT timeout 60 POWER_DOWN_SOFTWARE_DOWNLOAD PDL Queue is paused and integrity retained. Power down to perform software Existing download 61 POWER_FAILURE PDL Queue is paused and Existing integrity retained. Power failure 62 RASP_OVERFLOW No PDL impact. Existing RASP overflow 63 RECORDED_CONTENT_MISSING Item Specific – Robustness check identified recorded Terminal content missing from disk 64 RECORDING_SUCCEEDED No PDL impact. Existing Recording ended successfully 65 RESTARTED_LOCALLY Existing Restarted by the EPG 66 RESTARTED_REMOTELY Existing Restarted via EMM

67 SIGNAL_LOSS Existing Must not interrupt download, playback and download would Signal loss be restricted after 1hr. 68 SWDOWNLOAD PDL Queue is paused and Existing integrity retained. restarted because of software download 69 TIME_ELAPSED An operation could not be done at the Existing right time and is obsolete 70 TS_REMOVED Existing Transport stream has disappeared

71 UNKNOWN_ERROR Item Specific – Unknown recording error Terminal

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72 UNSUPPORTED_CONTENT Item Specific – Event content not supported by STB Terminal hardware

73 USER_PAUSED_QUEUE Page Behaviour Queue paused Defined 74 VIEWER_APP_UNKNOWN_STOP Application stopped, unknown reason Existing

75 VIEWER_BOOKED_TOO_LATE Existing Event booked after its scheduled start time

76 VIEWER_BOOKING_DELETED Page Behaviour Viewer deleted the booking Defined 77 VIEWER_RESTARTED_AFTER_RECORDING_ST OPPED Page Behaviour Restarted by viewer after recording Defined stopped

78 VIEWER_STOPPED Page Behaviour Stopped by the viewer Defined 79 VIEWER_STOPPED_DISK_CONFLICT As per existing disk conflict Item Specific – rules, the queue is paused until Viewer stopped in response to disk Intermittent resolution. conflict message 80 VIEWER_STOPPED_SYSTEM_HEALTH_CHECK PDL Queue is paused and Existing integrity retained. Stopped to perform system health check 81 VIEWER_STOPPED_TUNER_BOOKING_CONFLI No PDL impact. CT Existing Viewer stopped in response to tuner conflict from booking message 82 VIEWER_STOPPED_TUNER_IMMEDIATE_CON No PDL impact. FLICT Existing Viewer stopped in response to immediate tuner conflict message

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3.2.3 Remote Network Error Behaviour

Remote Network Errors (TCP, HTTP, OIG, CDN) Error Type Context Action (Image Reference) Behaviour Remote PDL ‘Item Unavailable’ OSD OSD presented on reaching end of Network error Progressive recording only. (End of recording OSD v2) Playback Item Specific – BACKUP to entry point with item in (including Image – 1204 Terminal focus as per Orchid behaviour. Planner Mini TV) Failure The error presented in the status changed to Part Rec. mini TV must be Trailer Unavailable (Image - 1117/1116) PDL ‘Item Unavailable’ OSD OSD presented when requesting a Catalogue download or requesting a trailer Image - 1191 Browsing (including PPV). (including Search) PDL No OSD presented Queue continues to process remaining Download items. Queue (In OSD presented when viewer moves the Sky+ item to top of ‘queue’. Status changed Planner) to FAILED and removed from queue listing. Viewer not N/A Item status changed to FAILED and present removed from queue. Remote PDL ‘Please try again’ OSD OSD presented on reaching end of Network error Progressive recording only. (End of recording OSD v3) Playback Item Specific – Re-try download (including Image - 1203 Intermittent Mini TV) BACKUP to entry point with item in focus as per Orchid behaviour. Queue paused until issue resolved (or item cancelled by viewer). PDL ‘Please try again’ OSD OSD presented when requesting a Catalogue download or requesting a trailer Image - 1192 Browsing (including PPV). (including Search) PDL ‘Please try again’ OSD Queue is PAUSED until error is Download resolved. Queue (In OSD presented when viewer moves the Sky+ item to top of ‘queue’ and the queue is Planner) paused (if the error requires immediate resolution) or until retry limit or timeout occurs.

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Viewer not N/A Request is re-tried up to agreed limit present or timeout. The queue is paused until the error is resolved (or item cancelled by the viewer). Note: The viewer is informed when the queue is paused on booking further items or when entering the queue listing. Remote PDL ‘Check broadband connection ‘Check broadband connection and try Network error Progressive and try again’ OSD again’ OSD presented on reaching end Playback of recording only. TCP (End of recording OSD v4) (including BACKUP to entry point with item in Mini TV) Image - 1201 focus as per Orchid behaviour. PDL ‘Check broadband connection OSD presented when booking an item, Catalogue and try again’ OSD requesting a trailer, or requesting a Browsing PDL listing. Image – 1176 (including BACKUP to Anytime or Search TLM. Search) Note: Where the error is apparent on entering the Anytime TLM then the Push VoD listing is presented and the OSD is only presented on entering the display area. Where BACK UP returns the user to the Push VoD listing. Where the error is apparent on entering Search then the OSD is presented on selecting the Anytime tab and only Push VoD search items returned. PDL ‘Check broadband connection Queue is PAUSED and OSD presented Download and try again’ OSD where an item is moved to the top of Queue the queue, an attempt to resume the queue, a further PDL booking or any PDL listing is requested. Viewer not N/A Queue is PAUSED. present Remote PDL ‘No Network’ OSD ‘No Network’ OSD presented on Network error Progressive reaching end of recording only.. (End of recording OSD v5) Playback OIG or CDN BACKUP to entry point with item in (including Image – 1203 focus as per Orchid behaviour. Mini TV) PDL ‘No Network’ OSD OSD presented when booking an item, Catalogue requesting a trailer, or requesting a Image – 1194 Browsing PDL listing. (including BACKUP to Anytime or Search TLM. Search) Note: Where the error is apparent on entering the Anytime TLM then the

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Push VoD listing is presented and the OSD is only presented on entering the display area. Where BACK UP returns the user to the Push VoD listing. Where the error is apparent on entering Search then the OSD is presented on selecting the Anytime tab and only Push VoD search items returned. PDL ‘No Network’ OSD Queue is PAUSED and OSD presented Download where an item is moved to the top of Queue the queue, an attempt to resume the queue, a further PDL booking or any PDL listing is requested. Viewer not N/A Queue is PAUSED. present Notes: 1. OSD timeouts are as per Orchid behaviour. 2. PDL OSD’s must always be reactive, i.e. only presented to the customer when required.

3.2.3.1 Remote Network Error – Terminal End of Recording (1204)

Terminal end of recording – Image 1204

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3.2.3.2 Remote Network Error – Intermittent End of Recording (1203)

Intermittent end of recording – Image 1203

3.2.3.3 Remote Network Error – TCP End of Recording (1201)

TCP end of recording – Image 1201

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3.2.4 Local Network Error Behaviour Local Network Error Error Type Context Action Behaviour Local PDL ‘Local Connection’ OSD ‘Check Local Connection’ OSD Network Progressive presented on reaching end of (End of recording OSD error Playback recording only (end of recording v6) (including v5). Mini TV) Image - 1202 BACKUP to entry point with item in focus as per Orchid behaviour. PDL Catalogue ‘Local Connection’ OSD OSD presented when booking an Browsing item, requesting a trailer, or Image - 1195 (including requesting a PDL listing. Search) BACKUP to Anytime or Search TLM. Note: Where the error is apparent on entering the Anytime TLM then the Push VoD listing is presented and the OSD is only presented on entering the display area. Where BACK UP returns the user to the Push VoD listing. Where the error is apparent on entering Search then the OSD is presented on selecting the Anytime tab and only Push VoD search items returned. PDL Download ‘Local Connection’ OSD Queue is PAUSED and OSD Queue presented where an item is moved to the top of the queue, an attempt to resume the queue, a further PDL booking or any PDL listing is requested. Viewer not N/A Queue is PAUSED. present Notes: 1. OSD timeouts are as per Orchid behaviour. 2. PDL OSD’s must always be reactive, i.e. only presented to the customer when required.

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3.2.4.1 Local Network Error – Progressive Playback (1202)

Local connection error end of recording – Image 1202

3.2.5 User Settings and Entitlements Exception Behaviour Error Type Context Action Please reference ‘Settings Matrix v3’ for expected user behaviour for all exception behaviour.

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3.2.6 Existing Exception Cases Error Type Context Behaviour No DSat Signal PDL Progressive Playback As per existing Orchid behaviour; PDL (including Mini TV) Playback is not impacted up to 1hr.

Satellite Signal OSD presented after this time. PDL Catalogue Browsing As per existing Orchid behaviour; PDL (including Search) is not impacted. PDL Download Queue As per existing Orchid behaviour; PDL downloads are not impacted up to 1hr. PDL queue is PAUSED after 1hr. No Viewing Card PDL Progressive Playback Insert viewing card OSD, return to (including Mini TV) video playback (when correct card

inserted). As per existing Sky+ playback behaviour. PDL Catalogue Browsing Insert viewing card OSD, return to PDL (including Search) list. As per existing EPG behaviour. PDL Download Queue Insert viewing card OSD, return to PDL list. The PDL queue is paused until the viewing card is returned. Incorrect Viewing Card PDL Progressive Playback Incorrect viewing card OSD, return to (including Mini TV) video playback (when correct card inserted). As per existing Sky+ playback behaviour. PDL Catalogue Browsing Insert viewing card OSD, return to PDL (including Search) list. As per existing EPG behaviour. PDL Download Queue Insert viewing card OSD, return to PDL list. The PDL queue must be paused until the viewing card is put back. No Linear Entitlement PDL Progressive Playback Subscription upgrade message (including Mini TV) presented at point of playback.

As per existing Sky+ playback behaviour. PDL Catalogue Browsing No impact. (including Search) PDL Download Queue No impact. Note: Upgrade message presented

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when attempting playback. Parental Control PDL Progressive Playback PIN request OSD over Playback screen. (Watershed PIN) (including Mini TV) PIN request instruction line on Purchase Confirmation screen. As per existing behaviour. PDL Catalogue Browsing No impact (including Search) PDL Download Queue No impact Parental Control PDL Progressive Playback No impact. (including Mini TV) (Spending Restriction) PDL Catalogue Browsing PIN request presented on booking a (including Search) PPV event. PDL Download Queue No impact. Parental Control PDL Progressive Playback PIN request OSD at point of playback. (including Mini TV) (Viewing Restrictions) PIN request instruction line on Purchase Confirmation screen. As per existing behaviour. PDL Catalogue Browsing No impact. (including Search) PDL Download Queue No impact. Parental Control Planner Listings (including the PIN request OSD to protect PDL items Queue) with KEEP. (Kept items) As per existing behaviour No Disk Space PDL Progressive Playback Disk conflict OSD presented, return to (including Mini TV) playback (when conflict resolved). (Disk conflict resolution) As per existing Sky+ playback behaviour. PDL Catalogue Browsing In the event that Sky+ disk (including Search) management is set to manual and no disk space remains then the queue is paused and the appropriate OSD is presented on invoking further downloads or entering the downloads filter in the Sky+ planner. PDL Download Queue Queue is PAUSED until conflict is resolved. Note: Disk space required for a PDL item download must be calculated when item starts to download. DSat Live TV Viewing Disk conflict OSD presented which can be as a result of a PDL download request.

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As per existing disk conflict rules. *Remote Errors can be as consequence of a number of network component failures (Communication Failures) or due to the unavailability of an item on the server or the absence of an offer for an item, each of these unique failures requires a specific error handling code to be assigned and presented in the appropriate OSD to aid troubleshooting. **Local Errors are due to a physical connection issue, such as a disconnected Ethernet cable. ***In the case of both mini TV and planner being unavailable both messages should be displayed. ****Mini TV handling of OSDs and associated timeouts is to be in line with existing Orchid behaviour. *****Error OSDs which are not acknowledged by the viewer will time out in line with existing Orchid behaviour or when the appropriate error is resolved.

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3.3 Instruction Lines and Information Box

3.3.1 Instruction lines and Status

Download Status Status Field Instruction Line

Status On Disk Anytime Planner Anytime Planner

Item None N/A SCHEDULED Press ® to Press ® to Scheduled cancel cancel download download

Item None/Some N/A FAILED N/A N/A Scheduled (Terminal Error)

Item Some DOWNLOADING DOWNLOADING Press ® to Press ® to Downloading cancel cancel download download

Item Adequate AVAILABLE AVAILABLE Press SELECT Press SELECT Downloading to view or ® to to view or ® to cancel cancel

Part Rec (User Some N/A PART REC Press SELECT Press SELECT Cancelled) to view or ® to to view or ® to resume resume

Part Rec Some N/A SCHEDULED Press ® to Press ® to (Queue cancel cancel Prioritisation) download download

Part Rec Adequate N/A SCHEDULED Press SELECT Press SELECT (Queue to view or ® to to view or ® to Prioritisation) cancel cancel

Part Rec None/Some N/A PAUSED Press ® to Press ® to (Queue resume resume Paused) download download

Part Rec Adequate N/A PAUSED Press SELECT Press SELECT (Queue to view or ® to to view or ® to Paused) resume resume

Part Rec Some N/A FAILED N/A N/A (Network (after timeout) error)

Item Fully All N/A RECORDED Press SELECT Press SELECT Downloaded to view to view

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3.3.2 Information Box Structure Content Type [when Information Box Structure [toggled by i] highlighted/in focus] PPV item* Page 1 – Marketing Message, PPV Indicator Page 2 – Synopsis Message Page 3 – Price, Duration, Rental Period, Expiry information, Download Status (if downloading), Guidance, Disk Space Used/Required Non-PPV item Page 1 – Synopsis Message Page 2 – Duration, Expiry information, Download Status (if downloading), Guidance, Disk Space Used/Required Collection Page 1 – Collection synopsis Page 2 – Expiry information Collapsing Page 1 – Generic Message *Please note that the rental period can only be displayed after the item has been purchased. *The marketing message and PPV indicator will not be displayed for purchased items in the planner.

3.4 Classification and Colour Button Labels

3.4.1 Classifications The system must specify two labels for a classification. An example of this is given in the table below. Tab Bar Classification Label in Focus Classification Label out of Focus SHOWCASE SHOWCASE ENTERTAINMENT ENTERTAIN MOVIES MOVIES SPORTS SPORTS KIDS KIDS LIFESTYLE LIFESTYLE DOCUMENTARIES DOCS MUSIC MUSIC CHANNELS CHANNELS ALL ALL Secondary Menu Display Listing Classification Label in Focus Classification Label out of Focus As presented in table 2.4NT As presented in table 2.4ENT

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3.4.2 Colour Buttons

Colour Buttons Menu Focus Red Green Yellow Blue TLM Anytime Favourites TV Guide Search SLM Anytime Favourites TV Guide Search Display – All Anytime [Series Link] [Delete] [Keep] (Page 1) [Lock] [Copy] - -

Planner Display – All (Page2) Display – PDL Anytime [Move to Top] Delete Pause Queue All/Resume All

TLM (Push & Favourites Planner TV Guide Search PDL) TLM (Push & Favourites Planner TV Guide Search PDL) SLM (Push & [View Trailer] Planner TV Guide Search PDL) Display (Push - Favourites Planner TV Guide Search 'Showcase') Display (PDL - [View Trailer] Channels [Highlights/List A- Search 10 Thumbs) Z] Display (PDL - [View Trailer] Channels [Highlights/List A- Search 5 Thumbs) Z] Display (PDL - [View Trailer] - - Search Anytime A-Z List) Display (PDL - [View Trailer] - - Search Collection) Display (PDL - Favourites Planner TV Guide Search Collapsing) Display (PDL - Favourites Planner TV Guide Search Playback Screen) Display (PDL - Anytime Planner TV Guide Favourites Purchase Screen) TLM Anytime Planner TV Guide Favourites

Form Filling Anytime Planner TV Guide Favourites SLM Anytime Planner TV Guide Favourites Search Display - TV New Search Planner TV Guide Favourites Guide

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Display - New Search Planner TV Guide Favourites Planner Display - New Search Planner TV Guide View Trailer Anytime (Push) Display - New Search Planner TV Guide View Trailer Anytime (PDL)

3.5 Template Dimensions

Tab Bar In Focus Out of Focus As defined in Orchid As defined in Orchid.

3.5.1 Breadcrumb Trail Behaviour Breadcrumb Behaviour

All boxes are fixed length. Box starts at X=102, Width 408 pixels Additional levels of hierarchy add 164 pixels. Note: Each additional box is slightly longer than a standard SLM (tab bar) box enabling all short titles to fit.

3.5.2 Secondary Menu Template Secondary (and subsequent) Menu

To be drawn as shown in detailed PDL page behaviour. Key Dimensions: JPEG image 1, Secondary Classification (Sub Genre) label length 1 Arrow presented only when more than 10 secondary menu items are available. Detailed dimensions to be defined in style sheets.

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3.5.3 Programme Listing 1 Template Programme Listing 1

To be drawn as shown in detailed PDL page behaviour. Key Dimensions: JPEG image 2, Programme Title Length 1, Channel Brand Length 1 Arrows presented when more than 5 programmes are available in the listing. Detailed dimensions to be defined in style sheets.

3.5.4 Programme Listing 2 Template Programme Listing 2

To be drawn as shown in detailed PDL page behaviour. Key Dimensions: Programme Title Length 2, Channel Brand Length 2 Pg/ch+/- to be presented when more than 6 programmes are available in the listing. Detailed dimensions to be defined in style sheets.

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3.5.5 Collapsed Listing Template Collapsed Listing

To be drawn as shown in detailed PDL page behaviour. Key Dimensions: Series/Episode Information Length 1 Pg/ch/+/- to be presented when more than 4 programmes are available in the listing. Detailed dimensions to be defined in style sheets.

3.5.6 Collection Listing Template Collection Listing

To be drawn as shown in detailed PDL page behaviour. Pg/ch+/- to be presented when more than four programmes are available in the listing. Detailed dimensions to be defined in style sheets.

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3.5.7 Planner Queue Template Planner Queue

To be drawn as shown in detailed PDL page behaviour. Pg/ch+/- to be presented when more than 6 programmes are available in the listing. Dimensions as defined in Orchid.

3.5.8 Search Listing Template Search TLM

To be drawn as shown in detailed PDL page behaviour. Pg/ch+/- to be presented when more than 6 programmes are available in the listing. Dimensions as defined in Orchid.

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3.5.9 Truncation of Programme Title (5 Thumbnail Template) Programme Title Truncation

Presentation of varying lengths of first word and second word programme titles to be treated as per examples in the above thumbnail images.

3.6 Provider Groups Example

The list of provider groups presented in the channel filter is fixed, however presentation of a provider group (in the filter) is dependent on whether any of the corresponding provider brands appear in the classification listing that the user is viewing. Provider Groups Presented in Filter Pop Up Provider Brand BBCT BBC One BBC Two BBC Three BBC Four BBC HD ITV ITV1 ITV2 ITV3 Channel 4 Channel 4

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More 4 E4 Film4 Channel 4 HD Five Five five US five Life Sky Entertainment Sky One Sky Real Lives UKTV UKTV Gold Dave UKTV Drama UKTV Documentaries Living Living Discovery Discovery RT Discovery H&H Discovery T&L MTV MTV Sky Sports Sky Sports 1 Sky Sports 2 Sky Sports 3 Sky Sports Xtra Sky Sports HD ESPN ESPN ESPN Classics Sky Movies Sky Movies Sky Box Office Disney Disney Jetix Jetix Cartoon Network Cartoon Network Other All other provider brands.

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3.7 Performance Criteria Ref Activity Target time Accepted tolerance

Per1 All customer interaction will be confirmed by 0.25 seconds visual or audio feedback within 0.25 seconds of pressing a key Per2 All screens should fully draw within 1 seconds of 1 second + 0.5 second selection Per2a With regard to the OIG process: 1. Draw Background, dynamic date time 2. If listings not available within 1.5s then display a ‘Please Wait’ OSD. 3. If not available within 5s then display appropriate error OSD.

Per3 Playback should commence within 1 second of 1 second selection Per4 Within playback all transport operations should 0.25 seconds commence within 0.25 seconds of pressing a key

Per5 When changing between VOD asset and live 1.5 seconds + 0.5 second streams or vice versa there will be a maximum discontinuity of 1.5 seconds of programme content

Per6 When a customer is utilising multi letter “Jump” 0.25 seconds functionality the relevant new position in the listings will be displayed if there has been no key press for 0.25 seconds

Per7 The characters in the [multi letter] search box will 5 seconds clear if there has been no key press for 5 seconds Per 8 PDL trailer playback should be in line with that observed for Push VoD trailer playback in order to ensure a consistent customer experience. Per 9 PDL trailer playback will timeout after 10s if an insufficient amount of data has been buffered. Returning the mini TV to last tuned AV. Per 10* A download timeout will occur in the event that no 30 minutes packets are being received in line with the existing ‘Keep Alive’ timeout. *This manifests itself as a change in status to FAILED for the appropriate item. The queue is paused and the appropriate OSD is presented (with error code) on attempting to invoke a further download or on entering the DOWNLOADS filter in the Sky+ Planner.

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3.8 Introduction of New Icons for PDL Icon Usage

Presented for fully downloaded items in the Anytime listing and in the Planner. Presented for items that are partially downloaded and have downloaded sufficient

content as determined by the playback delay algorithm. Presented for both Collapsed listings and Presentation Collections.

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4 Page Behaviour

4.1 Anytime TLM – PDL Disabled (1000)

Sky Anytime on TV - PDL Disabled

ID Action Response Go to Ref. Notes

1000 Context • Full screen EPG The default • TLM Active: Anytime in focus listing in Anytime is the • Info Box: Anytime description Push VoD • Tabs: [All] listing. Thumbnails are • Display: [All] listing sorted as per Push not presented VoD when the STB • Mini TV displaying last tuned a/v is not PDL enabled.

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4.2 Anytime TLM – PDL Enabled (1142)

Sky Anytime on TV entry point - PDL Enabled

ID Action Response Go to Ref. Notes

1142 Context • Full screen EPG The default • TLM Active: Anytime in focus listing in Anytime is the • Info Box: Anytime description Push VoD • Tabs: [Showcase] listing. • Display: [Showcase] listing sorted as per Push VoD • Mini TV displaying last tuned a/v

i Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a Context: Up • No system response Focus: no change Info Box: no change Instruction Line: n/a Context: Down • Tabs become active • TLM not active

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Focus: Showcase Info Box: Showcase text Instruction Line: n/a Context: Left • TLM scrolls Focus: Planner Info Box: Planner Text Instruction Line: n/a Context: Right • TLM scrolls Focus: Box Office Info Box: Box Office Text Instruction Line: n/a Context: Ch + • No system response Focus: no change Info Box: no change Instruction Line: n/a Context: Ch - • No system response Focus: no change Info Box: no change Instruction Line: n/a Context: Select • Tabs become active • TLM not active Focus: Showcase Info Box: Showcase text Instruction Line: n/a Context: Backup • EPG clears • System tunes to last viewed content as per existing Orchid requirement Focus: n/a Info Box: n/a Instruction Line: n/a Context: Help • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return Context: Rewind • No system response

Focus: no change Info Box: no change Instruction Line: n/a Context: Fast Forward • No system response Focus: no change

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Info Box: no change Instruction Line: n/a Context: Pause • No system response Focus: no change Info Box: no change Instruction Line: n/a Context: Play • System presents the Planner listing Focus: Topmost item in Planner All listing as per Orchid requirements Info Box: Appropriate to Planner item Instruction Line: Appropriate to Planner item Context: Record • No system response Focus: no change Info Box: no change Instruction Line: n/a Context: Stop • No system response Focus: no change Info Box: no change Instruction Line: n/a Context: Red • Shortcut to Favourites Focus: no change Info Box: no change Instruction Line: n/a Context: Green • Shortcut to Planner Focus: no change Info Box: no change Instruction Line: n/a Context: Yellow • Shortcut to TV Guide Focus: no change Info Box: no change Instruction Line: n/a Context: Blue • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a Context: 1-0 • Shortcut to appropriate TLM item as per

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orchid requirements Focus: Shortcut to TLM item Info Box: Change to appropriate TLM item Instruction Line: n/a Context: TV Guide • System presents TV Guide listing • Mini TV is unchanged Focus: TV Guide TLM Info Box: TV Guide text Instruction Line: n/a Context: Box Office • Full screen EPG launches. Box office TLM is highlighted. • Mini TV displays the same content Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a Context: Services • Full screen EPG launches. Options TLM is highlighted. • Mini TV displays the same content Focus: Options in TLM Info Box: Options text Instruction Line: n/a Context: Interactive • Full screen EPG launches Interactive TLM is highlighted • Mini TV displays the same content Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a Context: Volume +/- • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a Context: Mute • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a Context: Text • No system response Focus: no change Info Box: no change

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Instruction Line: n/a Context: TV • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a Context: On/Off • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a Context: Timeout • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a Context: Sky • Exit EPG • System tunes to last viewed service in full screen

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4.3 Showcase Listing (1139)

Focus on Tab/Genre bar

ID Action Response Go to Ref. Notes

1139 Context Full screen EPG Navigation of the tab bar is • TLM Inactive: Anytime selected as per orchid • Info Box: Showcase description requirements, • Tabs: Showcase in focus e.g. display updates only • Display: Showcase listing sorted as per on pausing on Push VoD a classification. • Mini TV displaying last tuned a/v The behaviour must be

consistent with navigation of the TLM and SLM (tab bar) in the TV Guide. Navigation can occur without all thumbnail images present.

I Context: • No system response Focus: no change

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Info Box: no change Instruction Line: n/a

Up Context: • System moves focus to TLM Focus: Anytime TLM Info Box: Anytime Synopsis Instruction Line: n/a

Down Context: • System moves focus to Showcase listing Focus: Showcase Item Info Box: Synopsis appropriate to item Instruction Line: Appropriate to item

Left Context: • Tabs scroll Focus: All Info Box: All Text Instruction Line: n/a

Right Context: • Tabs scroll Focus: Entertainment Info Box: Entertainment Text Instruction Line: n/a

Ch + Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Ch - Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Select Context: • Display (listings) become active • TLM not active Anytime selected • Tabs not active, Showcase selected

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Focus: Showcase item Info Box: Appropriate to item Instruction Line: Appropriate to item

Backup Context: • TLM becomes active • Tabs become inactive; existing leftmost tab is retained Focus: Anytime TLM Info Box: Anytime text Instruction Line: n/a

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Record Context:

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• No system response Focus: no change Info Box: no change Instruction Line: n/a

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Red Context: • Shortcut to Favourites Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • Shortcut to Planner Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Shortcut to TV Guide Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: The shortcut numbers • Shortcut to tab classification as per EPG assigned are 1.5 requirements fixed; Focus: To appropriate tab Showcase = 1, Entertainment Info Box: Appropriate to tab = 2 etc. Instruction Line: n/a

TV Guide Context: • No system response

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Focus: no change Info Box: no change Instruction Line: n/a

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service full screen.

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4.4 Thumbnail Handling - 5 template (1122/1123)

Presentation for missing Thumbnails

ID Action Response Go to Ref. Notes

1122 Context Full screen EPG Thumbnails are the final 1133 • TLM Inactive: Anytime selected component to • Info Box: Programme Synopsis be drawn on

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• Tabs Inactive: Entertainment Action screen. selected Navigation can • Display: Entertainment Action ranked occur without listing thumbnails • Mini TV displaying last tuned a/v present. The generic placeholder is retained in the event that a thumbnail is not retrieved in 1.5s.

i Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Up Context: • System moves focus to entertainment secondary menu Focus: Entertainment ACTION Info Box: ACTION synopsis Instruction Line: Press SELECT to view

Down Context: • No system response Focus: unchanged Info Box: Synopsis appropriate to item Instruction Line: Appropriate to item

Left Context: • System presents next 5 Entertainment ACTION items Focus: Fifth item (i.e. far right of display) Info Box: Appropriate to item Instruction Line: Appropriate to item

Right Context: • Focus moves to item to the right Focus: Item to the right Info Box: Appropriate to item Instruction Line: Appropriate to item

Ch + Context: • System presents next five items and

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retains focus in existing position Focus: as above Info Box: Appropriate to item Instruction Line: Appropriate to item

Ch - Context: • System presents previous five items and retains focus in existing position Focus: as above Info Box: Appropriate to item Instruction Line: Appropriate to item

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4.5 Thumbnail Handling – 10 template (1207)

Secondary menu thumbnail handling

ID Action Response Go to Ref. Notes

1207 Context Full screen EPG Same placeholder • TLM Inactive: Anytime selected graphic to be • Info Box: Highlights description present as for • Tabs Inactive: Entertainment selected the five thumbnail • Display: Secondary menu with Highlights template when selected a thumbnail for • Mini TV displaying last tuned a/v the classification is

not present.

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4.6 Thumbnail Listing with less than 5 items (1138)

Thumbnail template with less than five items

ID Action Response Go to Ref. Notes

1138 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis • Tabs Layer 1: SHOWCASE selected • Display: SHOWCASE contents in focus, sorted as per Push VoD – Single Item (Push VoD item) • Instruction line: Press SELECT to view or ® add to planner • Colour keys: Blue = View Trailer, Yellow = Delete, Red = Search • Mini TV displaying last tuned a/v

i Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Up Context: • System moves focus to tab bar

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Focus: Showcase Info Box: Showcase synopsis Instruction Line: n/a

Down Context: • No system response Focus: unchanged Info Box: Synopsis appropriate to item Instruction Line: Appropriate to item

Left Context: The listing is navigable in a • System moves focus to next item carousel Focus: Item to the right format. Info Box: Appropriate to item Instruction Line: Appropriate to item

Right Context: • Focus moves to item to the right Focus: Item to the right Info Box: Appropriate to item Instruction Line: Appropriate to item

Ch + Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Ch - Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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4.7 Showcase Listing (1100)

Focus in Push VoD Listing

ID Action Response Go to Ref. Notes

1100 Context Full screen EPG This template is navigable in a • TLM Inactive: Anytime selected carousel format • Info Box: Programme synopsis where 5 items • Tabs Layer 1: SHOWCASE selected are always presented, • Display: SHOWCASE contents in focus, when sorted as per Push VoD – Single Item navigating ‘left’ (Push VoD item) where • Instruction line: Press SELECT to view or ordinarily the ® add to planner listing does not • Colour keys: Blue = View Trailer, Yellow = have a factor of Delete, Red = Search 5, the items remaining on • Mini TV displaying last tuned a/v the final screen are appended to items that would ordinarily be presented on the penultimate screen.

i Context: • System displays second page synopsis

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Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context: • Highlight moves to tab bar Focus: Moves to SHOWCASE Info Box: Showcase synopsis Instruction Line: Pertinent to tab bar classification

Down Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Left Context: The highlights listing is

• System presents previous 5 items scrollable in a Focus: Moves to the right most item carousel format in the left/right Info Box: Information pertinent to new event direction Instruction Line: Appropriate instruction line for item

Right Context: • Highlight moves to the item to the right Focus: Moves to event to the right Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch + Context: • System presents next 5 items Focus: Maintained in existing position on next page Info Box: Appropriate to item Instruction Line: Appropriate to item

Ch - Context: • System presents previous 5 items Focus: Maintained in existing position on previous page Info Box: Appropriate to item Instruction Line: Appropriate to item

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Select Context: • System displays playback screen for item Focus: See Playback screen Info Box: Appropriate to item Instruction Line: See Playback screen

Backup Context: • Highlight moves to tab bar Focus: Moves to SHOWCASE Info Box: Showcase synopsis Instruction Line: Pertinent to the tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System displays playback screen for item Focus: See Playback screen Info Box: Appropriate to item Instruction Line: See Playback screen

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Record Context: • System records item to customer Sky+ planner Focus: no change Info Box: no change Instruction Line: Press SELECT to view

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • Shortcut to Planner Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Shortcut to TV Guide Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change

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Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.8 Anytime TLM – Mini TV Mode ‘Off’ (1100e)

Mini TV behaviour in Anytime with mini TV mode set to ‘Off’

ID Action Response Go to Ref. Notes

1100e Context • Full screen EPG Trailers will • TLM Inactive: Anytime selected still play in the mini TV area. • Info Box: Programme description • Tabs Inactive: Showcase selected • Display: Showcase listing sorted as per Push VoD • Mini TV not present • Audio from last tuned channel

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4.9 Navigating the thumbnail template (1102)

Thumbnail navigation

ID Action Response Go to Ref. Notes

1102 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 1 • Tabs Layer 1: SHOWCASE selected • Display: SHOWCASE contents in focus, sorted as per Push VoD – Single Item (Push VoD item) • Instruction line: Press SELECT to view or ® add to planner • Colour keys: Blue = View Trailer, Yellow = Delete, Red = Search • Mini TV displaying last tuned a/v

Left Context: The highlights listing is • Highlight moves to the item to the left scrollable in a Focus: Moves to the item to the left carousel format in the left/right Info Box: Information pertinent to new item direction Instruction Line: Appropriate instruction line for item

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Right Context: • System presents next 5 items Focus: Moves to the leftmost item on the next page Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch + Context: • System presents next 5 items Focus: Maintained in existing position on next page Info Box: Appropriate to item Instruction Line: Appropriate to item

Ch - Context: • System presents previous 5 items Focus: Maintained in existing position on previous page Info Box: Appropriate to item Instruction Line: Appropriate to item

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4.10 Focus on PDL Tab Bar Genre (1131a)

Focus on PDL Tab Bar Genre

ID Action Response Go to Ref. Notes

1131a Context Full screen EPG The tab bar is navigable as • TLM Inactive: Anytime selected per Orchid • Info Box: Genre description requirements, • Tabs Layer 1: ENTERTAINMENT selected the display only updates on • Display: ENTERTAINMENT secondary resting on a menu items classification, • Instruction line: n/a the thumbnails • Colour keys: n/a do not have to be present to • Mini TV displaying last tuned a/v enable subsequent navigation.

i Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Up Context: • System moves focus to TLM

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Focus: Anytime TLM Info Box: Anytime Synopsis Instruction Line: n/a

Down Context: • System moves focus to Entertainment secondary menu Focus: Highlights Menu Item Info Box: Genre description Instruction Line: Press SELECT to view

Left Context: • Tabs scroll Focus: Showcase Info Box: Showcase Text Instruction Line: n/a

Right Context: • Tabs scroll Focus: Lifestyle Info Box: Lifestyle Text Instruction Line: n/a

Ch + Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Ch - Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Select Context: • Display (listings) become active • TLM not active Anytime selected • Tabs not active, Entertainment selected Focus: Highlights Menu item Info Box: Appropriate to item Instruction Line: Appropriate to item

Backup Context:

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• TLM becomes active • Tabs become inactive; existing leftmost tab is retained Focus: Anytime TLM Info Box: Anytime text Instruction Line: n/a

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Record Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Red Context: • Shortcut to Favourites Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • Shortcut to Planner Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Shortcut to TV Guide Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • Shortcut to tab classification as per EPG 1.5 requirements (e.g. Showcase = 1, Entertainment =2, Lifestyle =3 etc..) Focus: To appropriate tab Info Box: Appropriate to tab Instruction Line: n/a

TV Guide Context: • No system response Focus: no change Info Box: no change

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Instruction Line: n/a

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup

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Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service full screen.

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4.11 ‘CHANNELS’ Secondary Menu (1143)

PDL Genre Default – Secondary Menu Listing

ID Action Response Go to Ref. Notes

1143 Context • Full screen EPG The menu • TLM Inactive: Anytime selected hierarchy is as explained in • Info Box: n/a 2.4 • Tabs Layer 1 Inactive: Channels selected • Display: Entertainment Secondary menu items; Sky in focus • Mini TV: Last tuned A/V • Colour Keys: Red = Search

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4.12 Genre Secondary Menu – Default Display (1156)

PDL Genre Default – Secondary Menu Listing

ID Action Response Go to Ref. Notes

1156 Context • Full screen EPG • TLM Inactive: Anytime selected • Info Box: n/a • Tabs Layer 1 Inactive: Entertainment selected • Display: Entertainment Secondary menu items; HIGHLIGHTS in focus • Mini TV: Last tuned A/V • Colour Keys: Red = Search i Context: No system response Focus: no change Info Box: no change Instruction Line: n/a

Up Context: • Systems moves up to tab bar • Tabs Active: Entertainment selected Focus: Entertainment Info Box: Entertainment synopsis

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Instruction Line: n/a

Down Context: • Focus moves to menu item below • TLM not active • Tabs not active, Entertainment selected Focus: DRAMA menu item Info Box: Synopsis appropriate to menu item Instruction Line: Press SELECT to view

Left Context: The ten thumbnail • Focus moves to item in the rightmost listing is to position carousel in the Focus: DETECTIVE menu item horizontal plane. Info Box: Synopsis appropriate to menu item Instruction Line: Press SELECT to view

Right Context: • Focus moves to menu item to the right Focus: ALL menu item Info Box: Appropriate to menu item Instruction Line: Press SELECT to view

Ch + Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Ch - Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Select Context: • Display (listings) Entertainment Highlights • TLM not active • Tabs not active, Entertainment/Highlights selected (and shown in tab bar) Focus: Entertainment Highlight item Info Box: Programme synopsis appropriate to item Instruction Line: Appropriate to item

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Backup Context: • Tabs become active Focus: Entertainment Tab Info Box: Entertainment synopsis Display: Entertainment Highlights Instruction Line: n/a

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Record Context: • No system response Focus: no change Info Box: no change

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Instruction Line: n/a

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Red Context: • Shortcut to Favourites Focus: Search string Info Box: n/a Instruction Line: n/a

Green Context: • Shortcut to Planner Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Shortcut to TV Guide Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Guide Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change

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Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service full screen.

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4.13 Genre Secondary Menu (1188)

PDL Genre Default – Secondary Menu (Action Focus)

ID Action Response Go to Ref. Notes

1188 Context • Full screen EPG • TLM Inactive: Anytime selected • Info Box: n/a • Tabs Layer 1 Inactive: Entertainment selected • Display: Entertainment Secondary menu items; ACTION in focus • Mini TV: Last tuned A/V • Colour Keys: Red = Search i Context: No system response Focus: no change Info Box: no change Instruction Line: n/a

Up Context: • Systems moves up to tab bar • Tabs Active: Entertainment selected Focus: Entertainment Info Box: Entertainment synopsis

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Instruction Line: n/a

Down Context: • Focus moves to menu item below • TLM not active • Tabs not active, Entertainment selected Focus: SOAPS menu item Info Box: Synopsis appropriate to menu item Instruction Line: Press SELECT to view

Left Context: • Focus moves to menu item to the left Focus: ALL menu item Info Box: Appropriate to menu item Instruction Line: Press SELECT to view

Right Context: • Focus moves to menu item to the right Focus: COMEDY menu item Info Box: Appropriate to menu item Instruction Line: Press SELECT to view

Ch + Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Ch - Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Select Context: • Display (listings) Entertainment ACTION • TLM not active • Tabs not active, Entertainment/ACTION selected (and shown in tab bar) Focus: Entertainment Action item Info Box: Programme synopsis appropriate to item Instruction Line: Appropriate to item

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Backup Context: • Tabs become active Focus: Entertainment Tab Info Box: Entertainment synopsis Display: Entertainment Highlights Instruction Line: n/a

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Record Context: • No system response Focus: no change Info Box: no change

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Instruction Line: n/a

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Red Context: • Shortcut to Favourites Focus: Search string Info Box: n/a Instruction Line: n/a

Green Context: • Shortcut to Planner Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Shortcut to TV Guide Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Guide Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change

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Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service full screen.

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4.14 Genre Secondary Menu - Multiple Pages (1133a)

PDL Genre Secondary Menu – More than 10 secondary menu items

ID Action Response Go to Ref. Notes

1133a Context • Full screen EPG • TLM Inactive: Anytime selected • Info Box: n/a • Tabs Layer 1 Inactive: Entertainment selected • Display: Entertainment Secondary menu items; ACTION in focus • Mini TV: Last tuned A/V • Colour Keys: Red = Search I Context: No system response Focus: no change Info Box: no change Instruction Line: n/a

Up Context: • Systems moves up to tab bar • Tabs Active: Entertainment selected Focus: Entertainment Info Box: Entertainment synopsis

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Instruction Line: n/a

Down Context: • Focus moves to menu item below • TLM not active • Tabs not active, Entertainment selected Focus: SOAPS menu item Info Box: Synopsis appropriate to menu item Instruction Line: Press SELECT to view

Left Context: • Focus moves to menu item to the left Focus: ALL menu item Info Box: Appropriate to menu item Instruction Line: Press SELECT to view

Right Context: • Focus moves to menu item to the right Focus: COMEDY menu item Info Box: Appropriate to menu item Instruction Line: Press SELECT to view

Ch + Context: Secondary menu items on • System presents page 2 secondary menu a carousel in items the horizontal Focus: Retained in existing screen position, plane. Highlights in focus (where second page allows), GAME SHOWS. If the existing screen position cannot be retained then focus on the initial item in the listing. Info Box: GAME SHOWS text Instruction Line: Press SELECT to view

Ch - Context: • System presents page 2 secondary menu items Focus: Retained in existing screen position, Highlights in focus (where second page allows), GAME SHOWS Info Box: GAME SHOWS text Instruction Line: Press SELECT to view

Select Context: • Display (listings) Entertainment ACTION • TLM not active • Tabs not active, Entertainment/ACTION

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selected (and shown in tab bar) Focus: Entertainment Action item Info Box: Programme synopsis appropriate to item Instruction Line: Appropriate to item

Backup Context: • Tabs become active Focus: Entertainment Tab Info Box: Entertainment synopsis Display: Entertainment Highlights Instruction Line: n/a

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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Record Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Red Context: • Shortcut to Favourites Focus: Search string Info Box: n/a Instruction Line: n/a

Green Context: • Shortcut to Planner Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Shortcut to TV Guide Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Guide Context:

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• No system response Focus: no change Info Box: no change Instruction Line: n/a

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service full screen.

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4.15 Genre Secondary Menu - Second Page (1134a)

PDL Genre Secondary Menu – 2nd Page

ID Action Response Go to Ref. Notes

1134a Context • Full screen EPG • TLM Inactive: Anytime selected • Info Box: n/a • Tabs Inactive: Entertainment selected • Display: Entertainment Secondary menu items; GAME SHOWS in focus • Mini TV: Last tuned A/V • Colour Keys: Red = Search i Context: No system response Focus: no change Info Box: no change Instruction Line: n/a

Up Context: • Systems moves up to tab bar • Tabs active: Entertainment selected Focus: ENTERTAINMENT Display: Entertainment secondary menu items, 1st page

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Info Box: Appropriate to menu item Instruction Line: n/a

Down Context: No system response Focus: no change Info Box: no change Instruction Line: n/a

Left Context: System presents first page Entertainment secondary menu items Focus: Top rightmost item on initial page (DETECTIVE) Info Box: Appropriate to menu item Instruction Line: Press SELECT to view

Right Context: System presents first page Entertainment secondary menu items Focus: Retained in existing position on 1st page (HIGHLIGHTS) Info Box: Appropriate to menu item Instruction Line: Press SELECT to view

Ch + Context: Secondary menu items

• System presents page 1 secondary menu carousel items Focus: Retained in existing screen position, Highlights in focus Info Box: Highlights text Instruction Line: Press SELECT to view

Ch - Context: • System presents page 1 secondary menu items Focus: Retained in existing screen position, Highlights in focus Info Box: Highlights text Instruction Line: Press SELECT to view

Select Context: • Display (listings) Entertainment GAME SHOWS • TLM not active • Tabs not active, Entertainment/GAME SHOWS selected (and shown in tab bar) Focus: Entertainment Action item Info Box: Programme synopsis appropriate to

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item Instruction Line: Appropriate to item

Backup Context: • Tabs become active Focus: Entertainment Tab Info Box: Entertainment synopsis Display: Entertainment Highlights Instruction Line: n/a

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Record Context: • No system response

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Focus: no change Info Box: no change Instruction Line: n/a

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Red Context: • Shortcut to Favourites Focus: Search string Info Box: n/a Instruction Line: n/a

Green Context: • Shortcut to Planner Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Shortcut to TV Guide Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Guide Context: • No system response Focus: no change

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Info Box: no change Instruction Line: n/a

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to

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setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service full screen.

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4.16 Secondary Menu Item Highlight Listing (1126)

Secondary Menu [Highlights] Listing

ID Action Response Go to Ref. Notes

1126 Context • Full screen EPG The thumbnail • TLM Inactive: Anytime selected presented for a collection will • Info Box: programme synopsis page 1 be selected by • Tabs Inactive: Entertainment selected the business user from one • Secondary Menu item: Highlights selected of the (shown in tab bar) thumbnails • Display: Entertainment Action highlights associated with listing with item in focus the collection • Mini TV: Last tuned A/V item. • Colour keys: Red = Search, Green = Channels, Yellow = List All • Instruction line: Press SELECT to view

i Context: • System displays second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context: • System presents Entertainment secondary

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menu items Display: Entertainment secondary menu items Focus: ACTION secondary menu item Info Box: ACTION synopsis Instruction Line: Press SELECT to view

Down Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Left Context: The highlights listing is

• Highlight moves to the item to the left scrollable in a Focus: Moves to event to the left carousel format in the left/right Info Box: Information pertinent to new event direction and is Instruction Line: Appropriate instruction line fixed focus. for item

Right Context: • Highlight moves to the item to the right Focus: Moves to event to the right Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch + Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch - Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Select Context: • System displays episodes for collapsed/collection item Focus: See collection or collapsing screen Info Box: Appropriate to item Instruction Line: Appropriate to item

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Backup Context: • System presents Entertainment secondary menu items Display: Entertainment secondary menu items Focus: ACTION secondary menu item Info Box: ACTION synopsis Instruction Line: Press SELECT to view

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System displays episodes for collapsed/collection item Focus: See collection or collapsing screen Info Box: Appropriate to item Instruction Line: Appropriate to item

Record Context: • No system response Focus: no change

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Info Box: no change Instruction Line: no change

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • No System Response Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System presents channel filter pop-up Focus: Initial item on channel filter pop-up Info Box: Channel synopsis Instruction Line: Generic message, appropriate to pop-up

Yellow Context: • List All entertainment content • Systems presents A-Z list of all Entertainment ACTION content Focus: First Entertainment ACTION item Info Box: Programme Synopsis for new item Instruction Line: Appropriate to item Colour keys: Red = Search, Green = Channels, Yellow = Highlights

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change

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Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.17 Invoking a PDL trailer (1118)

Invoking a trailer

ID Action Response Go to Ref. Notes

1118 Context • Full screen EPG In the event a • TLM Inactive: Anytime selected trailer is invoked while a • Info Box: programme synopsis page 3 PDL download • Tabs Inactive: Entertainment ALL selected is in operation the trailer • Display: Entertainment ALL listing download takes • Mini TV: Blue screen awaiting trailer precedent and playback the current • Colour keys: Red = Search, Green = active Channels, Blue = View Trailer download is temporarily paused.

Red Context: • System stops trailer • System returns mini TV to last tuned channel Focus: no change Info Box: no change Instruction Line: n/a Colour keys: Red = View Trailer

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4.18 Trailer Unavailable (1117/1116)

Trailer Unavailable

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ID Action Response Go to Ref. Notes

1117 Context • Full screen EPG In the event • TLM Inactive: Anytime selected that a trailer 1116 times out or is • Info Box: programme synopsis page 1 & 3 unavailable the • Tabs Inactive: Entertainment ALL selected image above is shown where • Display: Entertainment ALL listing the various • Mini TV: Blue screen awaiting trailer errors are playback captured via a • Colour keys: Red = View Trailer, Green = unique code at Channels, Yellow = Highlights, Blue = the top right of Search the mini tv. The error message must be retained for 5s before returning the mini tv to last tuned a/v.

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4.19 Secondary Menu Item ALL Listing (1106)

Secondary Menu Item [ALL] Listing

ID Action Response Go to Ref. Notes

1106 Context • Full screen EPG • TLM Inactive: Anytime selected • Info Box: programme synopsis page 1 • Tabs Inactive: Entertainment ACTION selected • Display: Entertainment ACTION ALL listing • Mini TV: Last tuned A/V • Colour keys: Red = View Trailer, Green = Channels, Yellow = Highlights, Blue = Search i Context: • System presents second page synopsis Focus: no change Info Box: no change Instruction Line: n/a

Up Context: • System presents Entertainment secondary menu items Display: Entertainment secondary menu items Focus: ACTION secondary menu item

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Info Box: ACTION synopsis Instruction Line: Press SELECT to view

Down Context: • Move to next item in list Focus: Next Entertainment ACTION (ALL) item Info Box: Synopsis appropriate to display item Instruction Line: Appropriate to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field • System displays DOWNLOADING status in channel brand field Focus: no change Info Box: Second page synopsis displaying

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download status Instruction Line: ‘DOWNLOADING status’ instruction line

Backup Context: • System presents Entertainment secondary menu items Display: Entertainment secondary menu items Focus: ACTION secondary menu item Info Box: ACTION synopsis Instruction Line: Press SELECT to view

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand field Focus: no change Info Box: Second page synopsis displaying

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download status Instruction Line: DOWNLOADING status instruction line

Record Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand field Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: DOWNLOADING status instruction line

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download and presents a/v in mini TV Colour Keys: Red = Stop Trailer Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System presents channel filter pop-up Focus: Initial item on channel filter pop-up Info Box: Channel synopsis Instruction Line: Generic message, appropriate to pop-up

Yellow Context: • List entertainment ACTION highlights content • Systems presents editorially controlled highlights list of Entertainment ACTION content Focus: First Entertainment ACTION item Info Box: Programme Synopsis for new item Instruction Line: Appropriate to item

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Colour keys: Red = Search, Green = Channels, Yellow = List All

Blue Context: • Shortcut to Search Colour keys: Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • Characters are entered as per Multi-Letter Jump requirements Focus: Jump to item corresponding to entered characters Info Box: Appropriate to item Instruction Line: Appropriate to item

TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text

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Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context:

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• Exit EPG • System tunes to last viewed service

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4.20 No Programmes Available in a Listing (1155)

Presentation when no programmes are contained in a classification

ID Action Response Go to Ref. Notes

1155 Context • Full screen EPG • TLM Inactive: Anytime selected • Info Box: n/a • Tabs Inactive: Entertainment DRAMA selected • Display: No programmes OSD • Mini TV: Last tuned A/V • Colour keys:

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4.21 Invoking a Download (1113)

Focus on A-Z PDL item

ID Action Response Go to Ref. Notes

1113 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 1 • Tabs Layer 1: ENTERTAINMENT selected • Tabs Layer 2: ALL selected • Display: ENTERTAINMENT, ALL contents, in focus, sorted in alphabetical order by programme title – Single Item • Instruction line: Press SELECT to view /options • Colour keys: Blue = View Trailer, Green = Channels • Mini TV displaying last tuned a/v

i Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context:

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• Highlight moves to item above Focus: Item above Info Box: Programme Synopsis Instruction Line: Appropriate to item

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: Item presented in Planner in • System downloads item to Sky+ planner chronological • System displays a Record icon in order at time appropriate field. download was • System displays DOWNLOADING status in invoked. channel brand field

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Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: ‘DOWNLOADING status’ instruction line

Backup Context: • Highlight moves to tab bar • Tabs Layer 2 active: ALL selected Focus: Moves to ALL Info Box: ENTERTAINMENT ALL synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand field

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Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: DOWNLOADING status instruction line

Record Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand field Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: DOWNLOADING status instruction line

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System presents Channels pop-up Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • System presents Highlights (5 thumbnail) listing Focus: Info Box: Instruction Line:

Blue Context: • Shortcut to Search

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Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • Characters are entered as per Multi-Letter Jump requirements Focus: Jump to item corresponding to entered characters Info Box: Appropriate to item Instruction Line: Appropriate to item

TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change

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Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.22 Download Progress – A-Z Listing (1114)

PDL item in download – A-Z List

ID Action Response Go to Ref. Notes

1114 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 2 • Tabs Layer 1: ENTERTAINMENT selected • Tabs Layer 2: ALL selected • Display: ENTERTAINMENT, ALL contents sorted alphabetical by programme title, in focus – Single Item • Instruction line: Press ® to cancel download /options • Colour keys: • Mini TV displaying last tuned a/v

i Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context: • Highlight moves to previous item

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Focus: To previous ALL item Info Box: Synopsis appropriate to previous item Instruction Line: Pertinent to previous item

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: Item presented in Planner in

• No system response chronological Focus: no change order at time download was Info Box: no change invoked. Instruction Line: no change

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Backup Context: • Highlight moves to tab bar • Tabs Layer 2 active: ALL selected Focus: Moves to ALL Info Box: ENTERTAINMENT ALL synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Record Context: • System pauses current download • System presents provider brand in appropriate column • System retains Record icon in icon field

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Focus: no change Info Box: Second page synopsis displaying partial download status Instruction Line: Press ® to resume download

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System invokes channel pop-up Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • System presents highlights list Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • Characters are entered as per Multi-Letter Jump requirements Focus: Jump to item corresponding to entered characters Info Box: Appropriate to item Instruction Line: Appropriate to item

TV Guide Context:

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• Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change

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Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.23 PDL Item – Available Indicator in Listing (1109)

Available Indication – A-Z List

ID Action Response Go to Ref. Notes

1109 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 2 • Tabs Layer 1: ENTERTAINMENT selected • Tabs Layer 2: ALL selected • Display: ENTERTAINMENT, ALL contents, in focus – Single Item • Instruction line: Press SELECT to view or ® to cancel download /options • Colour keys: Blue = View Trailer, Green = Channels • Mini TV displaying last tuned a/v

i Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context: • Highlight moves to previous item

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Focus: To previous ALL item Info Box: Synopsis appropriate to previous item Instruction Line: Pertinent to previous item

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • System presents Playback screen for item Focus: Appropriate to Playback screen Info Box: Appropriate to Playback screen Instruction Line: Appropriate to Playback

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screen

Backup Context: • Highlight moves to tab bar • Tabs Layer 2 active: ALL selected Focus: Moves to ALL Info Box: ENTERTAINMENT ALL synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System presents Playback screen for item Focus: Appropriate to Playback screen Info Box: Appropriate to Playback screen Instruction Line: Appropriate to Playback screen

Record Context: • System cancels download (Part Rec) • System presents provider brand in

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appropriate column • System retains ‘Available Now’ icon in icon field Focus: no change Info Box: Second page synopsis displaying partial download status Instruction Line: Press SELECT to view or ® to resume download

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System presents Channels Pop-up Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • System downloads trailer and presents A/V in the mini TV Colour keys: Blue = Stop Trailer Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • Characters are entered as per Multi-Letter Jump requirements Focus: Jump to item corresponding to entered

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characters Info Box: Appropriate to item Instruction Line: Appropriate to item

TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

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Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.24 PDL Item – Complete Download (1108)

Complete PDL Item Download – A-Z List

ID Action Response Go to Ref. Notes

1108 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 1 • Tabs Layer 1: ENTERTAINMENT selected • Tabs Layer 2: ALL selected • Display: ENTERTAINMENT, ALL contents, in focus – Single Item • Instruction line: Press SELECT to view /options • Colour keys: Blue = View Trailer, Green = Channels • Mini TV displaying last tuned a/v

I Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context: • Highlight moves to previous item

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Focus: To previous ALL item Info Box: Synopsis appropriate to previous item Instruction Line: Pertinent to previous item

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • System presents Playback screen for item Focus: Appropriate to Playback screen Info Box: Appropriate to Playback screen Instruction Line: Appropriate to Playback

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screen

Backup Context: • Highlight moves to tab bar • Tabs Layer 2 active: ALL selected Focus: Moves to ALL Info Box: ENTERTAINMENT ALL synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System presents Playback screen for item Focus: Appropriate to Playback screen Info Box: Appropriate to Playback screen Instruction Line: Appropriate to Playback screen

Record Context: • No system response

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Focus: no change Info Box: no change Instruction Line: no change

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System presents channel pop-up • System retains focus on item Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: The five thumbnail • System presents highlights listing ‘Highlights’ Focus: no change listing for the Entertainment Info Box: no change genre Instruction Line: n/a

Blue Context: • Shortcut to Search Colour keys: Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • Characters are entered as per Multi-Letter Jump requirements Focus: Jump to item corresponding to entered characters Info Box: Appropriate to item Instruction Line: Appropriate to item

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TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change

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Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.25 Download Progress – Thumbnail Listing (1210/1211)

Graphical presentation of downloading behaviour in thumbnail listing

ID Action Response Go to Ref. Notes

1210 Context Full screen EPG 1211 • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 1

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• Tabs Layer 1: ENTERTAINMENT selected • Tabs Layer 2: HIGHLIGHTS selected • Display: ENTERTAINMENT, HIGHLIGHTS contents, in focus – Single Item • Instruction line: Press SELECT to view /options • Colour keys: • Mini TV displaying last tuned a/v

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4.26 Push VoD HD Item in Focus (1112)

An HD Push VoD item from the PDL listing in Focus

ID Action Response Go to Ref. Notes

1112 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 1 • Tabs Layer 1: Entertainment selected • Tabs Layer 2:All selected • Display: Entertainment ALL contents in focus, sorted alphabetical by programme title – Single Item (Push VoD HD item) • Instruction line: Press SELECT to view or ® add to planner /options • Colour keys: Blue = View Trailer, Yellow = Delete • Mini TV displaying last tuned a/v

i Context: • System displays second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context:

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• Highlight moves to tab bar • Tabs Layer 2 active: ALL selected Focus: Moves to ALL Info Box: ENTERTAINMENT ALL synopsis Instruction Line: Pertinent to tab bar classification

Down Context: • System highlights next All item Focus: Next All item Info Box: Appropriate to item Instruction Line: Appropriate to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • System displays playback screen for Push HD item Focus: See Playback screen

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Info Box: Appropriate to item Instruction Line: See Playback screen

Backup Context: • Highlight moves to tab bar • Tabs Layer 2 active: ALL selected Focus: Moves to ALL Info Box: ENTERTAINMENT ALL synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System displays playback screen for Push HD item Focus: See Playback screen Info Box: Appropriate to item Instruction Line: See Playback screen

Record Context: 1158

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• System invokes version pop-up Focus: no change Info Box: no change Instruction Line: Press SELECT to view

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System presents channel pop-up Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • System presents highlights listing Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Colour keys: Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • Characters are entered as per Multi-Letter Jump requirements Focus: Jump to item corresponding to entered characters Info Box: Appropriate to item Instruction Line: Appropriate to item

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TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change

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Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.27 Presentation of an Anytime Programme with an HD and SD version (1158)

Behaviour when an SD and (push VoD) HD version of the same programme is available

ID Action Response Go to Ref. Notes

1158 Context Full screen EPG The pop-up is invoked from • TLM Inactive: Anytime selected the ® key (i.e. • Info Box: Format description instruction the SD and HD • Tabs: version are collapsed • Display: together). Please refer to section 3.1 for expected behaviour in this case. The behaviour of the pop-up is the same where the SD version has already been downloaded.

i Context: • No response Focus: no change Info Box: Second Page Synopsis

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Instruction Line: no change

Up Context: • System highlights SD version Focus: Moves to SD version Info Box: SD version instruction Instruction Line:

Down Context: • System highlights SD version Focus: Moves to SD version Info Box: SD version instruction Instruction Line:

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Select Context: When the focus is on SD

• System copies HD version from system version then disk to user disk select would Focus: Moves back to all list with programme book the highlighted download of the PDL item to Info Box: Appropriate to item the queue. Instruction Line: Appropriate to item

Backup Context: • System removes pop up Focus: Moves back to ALL list with programme highlighted Info Box: Appropriate to item Instruction Line: Appropriate to item

Play Context: • System invokes playback of HD programme

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Focus: See Playback screen Info Box: Appropriate to item Instruction Line: See Playback screen

Record Context: • System copies HD programme from system disk to user disk • System removes pop up Focus: Moves back to ALL listing with programme highlighted Info Box: no change Instruction Line: Press SELECT to view

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4.28 Multiple PDL Downloads (1107)

Setting multiple downloads – A-Z List

ID Action Response Go to Ref. Notes

1107 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 2 • Tabs Layer 1: ENTERTAINMENT selected • Tabs Layer 2: ALL selected • Display: ENTERTAINMENT, ALL contents, in focus – Single Item • Instruction line: Press ® to cancel download /options • Colour keys: Blue = View Trailer, Green = Channels • Mini TV displaying last tuned a/v

i Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context: • Highlight moves to previous item

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Focus: To previous ALL item Info Box: Synopsis appropriate to previous item Instruction Line: Pertinent to previous item

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: Item presented in Planner in

• No system response chronological Focus: no change order at time download was Info Box: no change invoked. Instruction Line: no change

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Backup Context: • Highlight moves to tab bar • Tabs Layer 2 active: ALL selected Focus: Moves to ALL Info Box: ENTERTAINMENT ALL synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Record Context: • System cancels download • System presents provider brand in appropriate column • System removes ® icon from icon field

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Focus: no change Info Box: Second page synopsis for an item not yet requested for download Instruction Line: Press SELECT to view /options

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System presents channel pop-up Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • System presents highlights listing Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • Characters are entered as per Multi-Letter Jump requirements Focus: Jump to item corresponding to entered characters Info Box: Appropriate to item Instruction Line: Appropriate to item

TV Guide Context:

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• Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change

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Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.29 The Planner Queue Filter – Active Download (0609)

Multiple items in the queue with highlight on topmost item

ID Action Response Go to Ref. Notes

0609 Context Full screen EPG Only active downloads • TLM Inactive: Planner selected appear in the • Info Box: Second page synopsis for queue (i.e. downloading item Scheduled or • Tabs: DOWNLOADS selected Downloading) • Display: DOWNLOADS listing with topmost queue item in focus, sorted in chronological by time of download request • Instruction line: Press ® to cancel download • Mini TV: Last tuned A/V • Colour keys: Yellow = Delete item, Blue = Pause All

i Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context:

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• Highlight moves to tab bar Focus: DOWNLOADS tab Info Box: DOWNLOADS synopsis Instruction Line: n/a

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

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Backup Context: • Highlight moves to tab bar Focus: DOWNLOADS tab Info Box: DOWNLOADS synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Record Context: • System cancels current download • System presents PART REC in status column • System removes ® icon from icon field • System removes item from DOWNLOADS

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listing • System invokes download of next item in the queue Focus: Next item in the queue Info Box: Second page synopsis for download status of next item Instruction Line: Press ® to cancel download

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • Shortcut to Anytime Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Delete item from Downloads listing Focus: Next item in the queue Info Box: Appropriate for next item Instruction Line: Press ® to cancel download

Blue Context: • System pauses all items in the PDL queue Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No System response Focus: n/a Info Box: n/a Instruction Line: n/a

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TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change

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Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.30 The Planner Queue Filter – Scheduled Download (0604)

The planner queue; focus on scheduled downloads

ID Action Response Go to Ref. Notes

0604 Context Full screen EPG Only active downloads • TLM Inactive: Planner selected appear in the • Info Box: Second page synopsis for queue (i.e. downloading item Scheduled or • Tabs: DOWNLOADS selected Downloading) • Display: DOWNLOADS listing with topmost queue item in focus, sorted in chronological by time of download request • Focus: Second item in the queue • Instruction line: Press ® to cancel download • Mini TV: Last tuned A/V • Colour keys: Yellow = Delete item, Blue = Pause All, Red = Move Up

I Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

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Up Context: • Highlight moves to previous item (topmost queue item) Focus: Previous (topmost) item Info Box: Second Page synopsis Instruction Line: Pertinent to item status

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • No system response Focus: no change

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Info Box: no change Instruction Line: no change

Backup Context: • Highlight moves to tab bar Focus: DOWNLOADS tab Info Box: DOWNLOADS synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Record Context: • System cancels current download • System presents PART REC in status

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column • System removes ® icon from icon field • System removes item from DOWNLOADS listing • System invokes download of next item in the queue Focus: Next item in the queue Info Box: Second page synopsis for download status of next item Instruction Line: Press ® to cancel download

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • Shortcut to Search Focus: no change Info Box: no change Instruction Line: n/a

Green Context: Item currently downloading is

• System moves item in focus to the top of scheduled and the download queue moved to the Focus: no change second position in the queue. Info Box: no change Instruction Line: n/a

Yellow Context: • Delete item from Downloads listing Focus: Next item (topmost) in the queue Info Box: Appropriate for next item Instruction Line: Press ® to cancel download

Blue Context: • System pauses all items in the download queue Colour keys: Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context:

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• No System response Focus: n/a Info Box: n/a Instruction Line: n/a

TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change

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Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.31 The Planner – Pausing the Queue (0603)

Pausing the Queue

ID Action Response Go to Ref. Notes

0603 Context Full screen EPG Status updates when the • TLM Inactive: Planner selected queue is • Info Box: Second page synopsis for paused for downloading item active • Tabs: DOWNLOADS selected downloads. • Display: DOWNLOADS listing, sorted in chronological order by time of download request • Focus: Second item in the queue • Instruction line: Press ® to cancel download • Mini TV: Last tuned A/V • Colour keys:

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4.32 The Planner - Downloading an Item when Queue Paused (1120)

Downloading an item when the queue is paused

ID Action Response Go to Ref. Notes

1120 Context Full screen EPG This OSD is presented in • TLM Inactive: Anytime selected the event that • Info Box: Synopsis appropriate to item the user • Tabs: EPISODES attempts to download or • Display: [Collapsed Listing] ‘Paused OSD’ resume • Instruction line: Press SELECT to continue download of an • Mini TV: Last tuned A/V item and the queue has been paused. The queue must be re started by the user in the Sky+ Planner.

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4.33 The Planner – PDL Item (0608)

The planner All listing; focus on scheduled PDL item

ID Action Response Go to Ref. Notes

0608 Context Full screen EPG All downloads by default go • TLM Inactive: Planner selected into the • Info Box: Second page synopsis for planner ALL list downloading item in • Tabs: ALL selected chronological order by the • Display: ALL listing sorted in chronological time the order download was • Focus: Scheduled PDL item invoked. • Instruction line: Press ® to cancel download /options • Mini TV: Last tuned A/V • Colour keys: Yellow = Delete item, Blue = Keep, Red = Search [Orchid]

i Context: • System presents programme synopsis Focus: no change Info Box: Programme Synopsis Instruction Line: no change

Up Context:

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• Highlight moves to previous item (PDL item) Focus: Previous item Info Box: Second Page synopsis Instruction Line: Pertinent to item status

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • Present further colour key options Focus: no change Info Box: no change Instruction Line: no change

Right Context: • Present further colour key options Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • No system response Focus: no change Info Box: no change

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Instruction Line: no change

Backup Context: • Highlight moves to tab bar Focus: ALL tab Info Box: ALL synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Record Context: • System cancels current download • System removes item from the Planner listings

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Focus: Next Planner ALL item in the list Info Box: Programme Synopsis Instruction Line: Pertinent to item

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • Shortcut to Anytime Focus: n/a Info Box: n/a Instruction Line: n/a

Green Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Delete item from listing Focus: Next item in the list Info Box: Appropriate for next item Instruction Line: Appropriate for next item

Blue Context: • System sets KEEP against item • System presents KEEP icon in icon field Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No System response Focus: n/a Info Box: n/a Instruction Line: n/a

TV Guide Context: • Full screen EPG launches

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• Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

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TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.34 The Planner – PDL Item (0606)

The planner All listing; cancelling a downloading item

ID Action Response Go to Ref. Notes

0606 Context Full screen EPG All downloads by default go • TLM Inactive: Planner selected into the • Info Box: Second page synopsis for PART planner ALL list REC item in • Tabs: ALL selected chronological order by the • Display: ALL listing sorted in chronological time the order download was • Focus: Scheduled PDL item [that has been invoked. cancelled during download by the user] • Instruction line: Press SELECT to view or ® to resume download /options • Mini TV: Last tuned A/V • Colour keys: Yellow = Delete item, Blue = Keep, Red = Search [Orchid]

i Context: • System presents programme synopsis Focus: no change Info Box: Programme Synopsis Instruction Line: no change

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Up Context: • Highlight moves to previous item Focus: Previous item Info Box: Second Page synopsis Instruction Line: Pertinent to item status

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • Present further colour key options Focus: no change Info Box: no change Instruction Line: no change

Right Context: • Present further colour key options Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • System presents playback screen for selected item Focus: As per the Playback screen

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Info Box: As per the playback screen Instruction Line: As per the playback screen

Backup Context: • Highlight moves to tab bar Focus: ALL tab Info Box: ALL synopsis Instruction Line: Pertinent to tab bar classification

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System presents playback screen for selected item Focus: As per the Playback screen Info Box: As per the playback screen Instruction Line: As per the playback screen

Record Context: • System resumes item download (appending start of download to the end

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of the downloaded portion) • System presents second page synopsis download status • System presents record icon in icon field • System presents DOWNLOADING status in the status field Focus: no change Info Box: Second Page Synopsis Instruction Line: Press ® to cancel download

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • Shortcut to Anytime TLM Focus: n/a Info Box: n/a Instruction Line: n/a

Green Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • Delete item from listing Focus: Next item in the list Info Box: Appropriate for next item Instruction Line: Appropriate for next item

Blue Context: • System sets KEEP against item • System presents KEEP icon in icon field Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No System response Focus: n/a

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Info Box: n/a Instruction Line: n/a

TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context:

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• No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.35 The Planner – Availability in the Planner (0605)

The planner All listing; focus on scheduled PDL item that has become Available

ID Action Response Go to Ref. Notes

0605 Context Full screen EPG The Play Now icon is retained • TLM Inactive: Planner selected when the • Info Box: Second page synopsis for download is downloading item complete • Tabs: ALL selected • Display: ALL listing sorted in chronological order • Focus: Scheduled PDL item • Instruction line: Press SELECT to view or ® to cancel download /options • Mini TV: Last tuned A/V • Colour keys: Yellow = Delete item, Blue = Keep, Red = Search [Orchid]

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4.36 The Planner - Complete Download (0607)

Complete PDL Item Download – A-Z List

ID Action Response Go to Ref. Notes

0607 Context Full screen EPG The disk usage ribbon must • TLM Inactive: Planner selected reflect the PDL • Info Box: Programme synopsis page 2 item when in • Tabs Layer 1: ALL selected focus as per existing Sky+ • Display: PLANNER, ALL contents, in focus – behaviour. Single Item • Instruction line: Press SELECT to view /options • Colour keys: • Mini TV displaying last tuned a/v

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4.37 The Planner – Active Downloads and Collapsing (0613)

Collapsing rules are to be as defined in 1.5.5 – Scheduled recordings sit outside a collapsing

ID Action Response Go to Ref. Notes

(0613) Context Full screen EPG The presentation • TLM Inactive: Planner selected behaviour of • Info Box: Programme synopsis page 2 active downloads that • Tabs Layer 1: ALL selected would be • Display: PLANNER, ALL contents, in focus – collapsed is to Single Item be aligned with • Instruction line: Press SELECT to view active linear /options recordings that are collapsed in • Colour keys: the planner as • Mini TV displaying last tuned a/v defined in EPG1.5.5 (CR127)

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4.38 Available Indicator (1150/1145)

Availability Reminder when viewing Live TV or EPG

ID Action Response Go to Ref. Notes

1150 Context Live TV, Sky+ Playback, EPG navigation Occurs when the PDL 1145 • PDL item reminder notification Playback Delay • Instruction Line: Press SELECT to view or algorithm

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BACK UP to return deems that enough content has been buffered.

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4.39 Search TLM – Initial Focus (2002)

Searching Anytime content through the search TLM option

ID Action Response Go to Ref. Notes

2002 Context Full screen EPG Anytime search results for a • TLM Active: PDL enabled • Info Box: STB are • Tabs: returned from the PDL head- • Display: end and are to • Mini TV… be presented in the A-Z programme list and can include single items, collapsing and collections.

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4.40 Search TLM – Anytime (2100)

Searching Anytime content through the search TLM option

ID Action Response Go to Ref. Notes

2100 Context Full screen EPG • TLM Active: • Info Box: Programme synopsis page 1 • Tabs: • Display: • Mini TV…

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4.41 PDL Collapsing Template (1119)

Collapse listing initial focus

In terms of priority the presentation of Episode Title, Series/Season Number, Episode Number/Running Order, and Exhibition Date is as follows: • Exhibition Date – Display if available and within the last 7 days or if Episode Title is not available. o If series/episode numbers are available then also display relevant data or if not available display running order. (in the case this is not available then do not display Series/Episode title) • Episode Title – Should be shown where available in place of exhibition date where this is not available or the exhibition date is greater than 7 days old. o Also show associated Series/Episode Numbers or Running Order if not available, otherwise leave blank. • Long form Series and Episode presentation (008b) – Where Series/Episode numbers are available and Exhibition Date and Episode Title are not available Running Order – Display Running Order in right hand column when Exhibition Date, Episode Title, and Series/Episode Numbers are not available.

ID Action Response Go to Ref. Notes

1119 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 1 • Tabs Layer 1: EPISODES selected (from collapsed entry selection) • Display: Collapsed listing sorted in an editorially controlled order, in focus – Single Item

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• Instruction line: Press SELECT to view • Colour keys: Red = View Trailer, Blue = Search [orchid] • Mini TV displaying last tuned a/v

i Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context: Listing screen presented in a • Highlight moves to previous item carousel format Focus: To previous ALL item Info Box: Synopsis appropriate to previous item Instruction Line: Pertinent to previous item

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context:

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• System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand (Series/Episode) field Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: ‘DOWNLOADING status’ instruction line

Backup Context: • Highlight moves to previous listing • Tabs: Appropriate to previous listing screen Focus: Moves to collapsed listing entry Info Box: Collapsed listing synopsis Instruction Line: Press SELECT to view

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

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Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand (series/episode) field Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: DOWNLOADING status instruction line

Record Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand (series/episode) field Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: DOWNLOADING status instruction line

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • No system response Focus: no change

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Info Box: no change Instruction Line: n/a

Yellow Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search TLM Colour keys: Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No system response Focus: n/a Info Box: n/a Instruction Line: no change

TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context:

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• Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements

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Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.42 PDL Presentation Collection Template (1105)

Presentation collection initial focus

ID Action Response Go to Ref. Notes

1105 Context Full screen EPG • TLM Inactive: Anytime selected • Info Box: Programme synopsis page 1 • Tabs Layer 1: COLLECTION selected (from collapsed entry selection) • Display: Collapsed listing sorted in an editorially controlled order, in focus – Single Item • Instruction line: Press SELECT to view • Colour keys: Red = View Trailer, Blue = Search [orchid] • Mini TV displaying last tuned a/v

i Context: • System presents second page synopsis Focus: no change Info Box: Second Page Synopsis Instruction Line: no change

Up Context: Listing screen presented in a

• Highlight moves to previous item carousel format

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Focus: To previous ALL item Info Box: Synopsis appropriate to previous item Instruction Line: Pertinent to previous item

Down Context: • Highlight moves to next item Focus: Next ALL item Info Box: Programme Synopsis Instruction Line: Pertinent to item

Left Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Right Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Ch + Context: • System presents next 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Ch - Context: • System presents previous 6/11 channels Focus: Highlight moves according to current rules Info Box: Information pertinent to new event Instruction Line: Appropriate instruction line for item

Select Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand field

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Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: ‘DOWNLOADING status’ instruction line

Backup Context: • Highlight moves to previous listing • Tabs: Appropriate to previous listing screen Focus: Moves to collapsed listing entry Info Box: Collapsed listing synopsis Instruction Line: Press SELECT to view

Help Context: • System displays Help text Focus: n/a Info Box: n/a Instruction Line: o Press BACK UP to return

Rewind Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Fast Forward Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Pause Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Play Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand field

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Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: DOWNLOADING status instruction line

Record Context: • System downloads item to Sky+ planner • System displays a Record icon in appropriate field. • System displays DOWNLOADING status in channel brand field Focus: no change Info Box: Second page synopsis displaying download status Instruction Line: DOWNLOADING status instruction line

Stop Context: • No system response Focus: no change Info Box: no change Instruction Line: no change

Red Context: • System invokes trailer download Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Yellow Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

Blue Context: • Shortcut to Search Colour keys:

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Focus: no change Info Box: no change Instruction Line: n/a

1-0 Context: • No system response Focus: n/a Info Box: n/a Instruction Line: no change

TV Guide Context: • Full screen EPG launches • Mini TV no change Focus: TV Guide in the TLM Info Box: TV Guide text Instruction Line: no change

Box Office Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Box Office in TLM Info Box: Box Office text Instruction Line: n/a

Services Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Options in TLM Info Box: Options text Instruction Line: n/a

Interactive Context: • Full screen EPG launches • Mini TV displays last tuned channel Focus: Interactive in TLM Info Box: Interactive text Instruction Line: n/a

Volume +/- Context: • Raises/Lowers volume subject to setup Focus: no change Info Box: no change Instruction Line: n/a

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Mute Context: • Volume mutes/un-mutes subject to setup Focus: no change Info Box: no change Instruction Line: n/a

Text Context: • No system response Focus: no change Info Box: no change Instruction Line: n/a

TV Context: • Sets remote control to TV mode subject to setup Focus: no change Info Box: no change Instruction Line: n/a

On/Off Context: • (If set to control STB then) STB switches off • (If set to control TV then) TV switches off Focus: no change Info Box: no change Instruction Line: n/a

Timeout Context: • Timeout after 10 minutes • EPG clears • System tunes to last viewed service as per Orchid requirements Focus: no change Info Box: no change Instruction Line: n/a

Sky Context: • Exit EPG • System tunes to last viewed service

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4.43 PDL Listing Provider Group/Brand Filter (1104/1103)

Provider filter invoked of green colour key – ALL listing

The filtered list is presented as below:

ID Action Response Go to Ref. Notes

1104 Context Full screen EPG The filter listing

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1103 • TLM Active: pop up is • Info Box: Channel synopsis editorially controlled. • Tabs: • Display: • Mini TV…

Up Context: Listing screen presented in a

• Highlight moves to item above carousel format Focus: To previous item Info Box: Provider Brand synopsis Instruction Line: [Channel filter instruction line as per screenshot]

Down Context: • Highlight moves to next item below Focus: Next item Info Box: Provider Brand Synopsis Instruction Line: [Channel filter instruction line as per screenshot]

Select Context: Pressing the green button

• System removes provider brand pop up resets the filter • System filters list and presents so that all programmes (from the provider brand programmes selected) in A-Z order are listed in A- • System presents green button with label Z order with ‘All Channels’ focus on the first item. Focus: On first item in filtered list Info Box: Appropriate to item Instruction Line: Appropriate to item

Backup Context: • System removes the channel filter pop up Focus: Retained on the item that was in focus at the time of invoking the filter Info Box: Appropriate to item Instruction Line: Appropriate to item

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4.44 The Playback Screen (1137)

Playback of a PDL item

ID Action Response Go to Ref. Notes

1137 Context Full screen EPG Playback behaviour as • TLM Active: per Push VoD. • Info Box: Programme synopsis page 1 • Tabs: • Display: • Mini TV…

4.45 The Playback Screen – Selecting End (1208)

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Selecting end of programme for item still downloading

ID Action Response Go to Ref. Notes

1208 Context Full screen EPG Playback behaviour as

• TLM Active: per Push VoD. • Info Box: Programme synopsis page 1 • Tabs: • Display: • Mini TV…

4.46 The Playback Screen – User Defined Incorrect Start (0617)

Selecting a start time outside the bounds of the current download

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ID Action Response Go to Ref. Notes

0617 Context Full screen EPG Playback behaviour as

• TLM Active: per Push VoD. • Info Box: Programme synopsis page 1 • Tabs: • Display: • Mini TV…

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4.47 PPV Item Presentation (1115/1114)

Presentation of a PPV item

ID Action Response Go to Ref. Notes

1115 Context Full screen EPG 1114 • TLM Active: • Info Box: Programme synopsis page 1

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(1115) & 3 (1114) respectively • Tabs: • Display: • Mini TV…

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4.48 The PDL Purchase Confirmation Screen (1179)

Purchase on Booking; PIN required

ID Action Response Go to Ref. Notes

1179 Context Full screen EPG • TLM Active: • Info Box: Programme synopsis page 1 • Tabs: • Display: • Mini TV…

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4.49 The PPV Progressive Download Warning (0602)

Warning on PPV playback

ID Action Response Go to Ref. Notes

0602 Context Full screen EPG Presented at first playback of • TLM Active: a PPV PDL item • Info Box: that is still • Tabs: downloading. • Display: • Mini TV…

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4.50 PDL Playback – Playback Banner (1209)

Playback banner with progress bar

ID Action Response Go to Ref. Notes

1209 Context Full screen EPG Progress bar only displayed • TLM Active: for active • Info Box: progressive • Tabs: downloads otherwise time • Display: remaining • Mini TV… statistic is presented as per linear recording playback.

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4.51 PDL Playback – Playback Banner; Buffer Hit (1143)

OSD presentation on hitting end of file while download in progress

ID Action Response Go to Ref. Notes

(1143) Context Full screen EPG On reaching the end of • TLM Active: buffer only the • Info Box: user can restart • Tabs: playback. Timeout to last • Display: tuned A/V must • Mini TV… be in line with existing Sky+ behaviour on reaching end of recording.

Backup Context: To be aligned with the Focus: current Info Box: behaviour specified on Instruction Line: reaching end of Sky+ recording.

Play Context: Dependent on how far the • System removes the OSD (playback download has banner is retained) progressed will • System resumes playback of PDL item determine when and if the

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Focus: n/a buffer hit OSD needs to be re- Info Box: n/a presented Instruction Line: n/a

Rewind Context: The rate of rewind can be • System removes the OSD (playback controlled as banner is retained) per existing • System resumes A/V at 2x Rew speed trick mode functionality. Focus: n/a Info Box: n/a Instruction Line: n/a

Fast Forward Context: The rate of fast forward can be

• System removes the OSD (playback controlled as banner is retained) per existing • System resumes A/V at 2x FF speed trick mode functionality. Focus: n/a Info Box: n/a Instruction Line: n/a

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4.52 PDL Playback – Playback Banner; Buffer Hit – OSD Retained (1144)

Progress Bar after buffer hit continues to dynamically update when OSD retained

ID Action Response Go to Ref. Notes

1144 Context Full screen EPG • TLM Active: • Info Box: • Tabs: • Display: • Mini TV…

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4.53 PDL Playback Buffer Hit – Mini TV Behaviour (0610)

Playback of PDL item continues in mini TV when re-entering the EPG

ID Action Response Go to Ref. Notes

0610 Context Full screen EPG Mini TV returns to last tuned • TLM Active: a/v in line with • Info Box: orchid • Tabs: behaviour for end of Sky+ • Display: linear • Mini TV… recording in mini TV.

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4.54 PDL Playback – Incomplete download due to error (1151)

In the event of error during download

ID Action Response Go to Ref. Notes

1151 Context Full screen EPG Reference the exception • TLM Active: behaviour • Info Box: summary for • Tabs: expected behaviour. In • Display: all cases it • Mini TV… must still be possible to view the portion of content already downloaded in line with existing Sky+ behaviour.

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4.55 PDL Playback – Playback Banner; Download Complete (1147)

Playback banner presentation for complete download

ID Action Response Go to Ref. Notes

1147 Context Full screen EPG • TLM Active: • Info Box: • Tabs: • Display: • Mini TV…

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4.56 PDL Playback – Synopsis 1 (1148)

Invoking the first page synopsis for a PDL item in playback

ID Action Response Go to Ref. Notes

1148 Context Full screen EPG • TLM Active: • Info Box: • Tabs: • Display: • Mini TV…

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4.57 PDL Playback – Synopsis 2 (1149)

Invoking the second page synopsis for a PDL item in playback

ID Action Response Go to Ref. Notes

1149 Context Full screen EPG • TLM Active: • Info Box: • Tabs: • Display: • Mini TV…

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4.58 PDL Setting – Enabling PDL (4080)

Enabling PDL through the EPG settings Menu

ID Action Response Go to Ref. Notes

4080 Context Full screen EPG The Broadband Network • TLM Active: Connection • Info Box: setting enables • Tabs: PDL. • Display: This setting is • Mini TV… auto provisioned to ‘On’ when the local connection is made (i.e. DHCP transaction with the router).

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4.59 PDL Setting – Enabling Reminder Pop-Ups (4081)

Enabling Reminder Pop-Ups through the EPG settings Menu

ID Action Response Go to Ref. Notes

4081 Context Full screen EPG Setting to ‘Off’ will restrict pop • TLM Active: up reminders • Info Box: occurring over • Tabs: full screen A/V and in the EPG • Display: when a PDL • Mini TV… item becomes ‘Available’.

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4.60 Highlighting for Audio Description and Subtitles (1152/1153)

The existing accessibility settings in the EPG must be extended to include PDL content

ID Action Response Go to Ref. Notes

1152 Context Full screen EPG All template types will 1153 • TLM Active: represent the • Info Box: highlighting for

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• Tabs: appropriate • Display: items when the audio • Mini TV… subscription and subtitle setting is used.

4.61 Highlighting HD Programmes in the Anytime listing (1160/1162)

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The existing highlight true HD programmes is to be extended to the catalogue

ID Action Response Go to Ref. Notes

1160 Context Full screen EPG 1162 • TLM Active: • Info Box: • Tabs: • Display:

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• Mini TV…

4.62 PDL Local Network Configuration – Enabling PDL Pop-Up (4600)

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Enabling PDL through the EPG Pop Up on home network connection

The local connection OSD above is presented on a successful DHCP exchange with the Sky Broadband router. This OSD is presented on connection of the STB to the Sky Broadband and when the Broadband enablement is set to off and there is a successful wired or wireless (previously configured) network connection.

ID Action Response Go to Ref. Notes

4600 Context Full screen EPG Page Behaviour As per network

• TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Select Context: • System removes OSD • System sets Broadband Connection setting to ‘On’ Focus: n/a Info Box: n/a Instruction Line: n/a

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4.63 PDL Local Network Configuration – Successful Wired Connection (4601)

PDL Diagnostics in installer settings menu – Successful ‘wired’ connection

ID Action Response Go to Ref. Notes

4601 Context Full screen EPG Page Behaviour As per network • TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Red Context: • Restarts local network configuration Focus: no change Info Box: no change Instruction Line: n/a

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4.64 PDL Local Network Configuration – ‘Failed’ Connection (4620)

PDL Diagnostics – DHCP Exchange Failed

ID Action Response Go to Ref. Notes

4620 Context Full screen EPG Page Behaviour As per network • TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Red Context: Go to Page 067 • Restarts local network configuration Focus: no change Info Box: no change Instruction Line: n/a

Green Context: Go to page 65 • Invokes wired manual configuration screen Focus: no change Info Box: no change Instruction Line: n/a

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4.65 PDL Local Network Configuration – Wired Manual Configuration (4603)

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PDL Diagnostics – Wired Manual Configuration

ID Action Response Go to Ref. Notes

4603 Context Full screen EPG Page Behaviour As per network

• TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Red Context: • Restarts local network configuration Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System saves user setting Focus: no change Info Box: no change Instruction Line: n/a

4.66 PDL Local Network Configuration – Initial Search Screen (4604)

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Initial Search Screen

ID Action Response Go to Ref. Notes

4604 Context Full screen EPG Page Behaviour As per network

• TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

4.67 PDL Local Network Configuration – No Network Found (4605)

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No Network

ID Action Response Go to Ref. Notes

4605 Context Full screen EPG Page Behaviour As per network

• TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

4.68 PDL Local Network Configuration – Available Wireless Networks (4606)

Available Networks

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The System presents this screen on connection of the Sky Wireless Ethernet Bridge device to the Sky+ HD STB and which hasn’t been previously configured.

ID Action Response Go to Ref. Notes

4606 Context Full screen EPG As per network flow diagrams

• TLM Active: version 7. • Info Box: • Tabs: • Display: • Mini TV…

Green Context: • System invokes manual wireless configuration screen Focus: no change Info Box: no change Instruction Line: n/a

Select Context: • System invokes password entry screen Focus: no change Info Box: no change Instruction Line: n/a

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4.69 PDL Local Network Configuration – Enter Password (4607)

Enter password on selection of network

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ID Action Response Go to Ref. Notes

4607 Context Full screen EPG Invoked upon selection of

• TLM Active: desired • Info Box: network, • Tabs: character entry as per Search • Display: TLM rules. • Mini TV…

4.70 PDL Local Network Configuration – Wireless Connection Confirmation (4608)

Correct entry of password establishes the service connection.

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ID Action Response Go to Ref. Notes

4608 Context Full screen EPG Page Behaviour As per network

• TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Red Context: Go to Page 067 • Restarts local network configuration Focus: no change Info Box: no change Instruction Line: n/a

4.71 PDL Local Network Configuration – Incorrect Password (4609)

Incorrect Password

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ID Action Response Go to Ref. Notes

4609 Context Full screen EPG Page Behaviour As per network

• TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Select Context: • Restarts password entry Focus: no change Info Box: no change Instruction Line: n/a

Backup Context: • System invokes available wireless connections screen Focus: Info Box: Instruction Line: n/a

4.72 PDL Local Network Configuration – Wireless Manual Configuration (4610)

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Manual Configuration

ID Action Response Go to Ref. Notes

4610 Context Full screen EPG Page Behaviour As per network

• TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Red Context: • Restarts local network configuration Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System saves user setting Focus: no change Info Box: no change Instruction Line: n/a

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4.73 PDL Local Network Configuration – Wired Local OK, Service Fail (4619)

Local Connection OK, Service Connection Fail

ID Action Response Go to Ref. Notes

4619 Context Full screen EPG Page Behaviour As per network • TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Red Context: • Restarts local network configuration Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System invoked manual configuration Focus: no change Info Box: no change Instruction Line: n/a

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Baseline - Confidential - External Use

4.74 PDL Local Network Configuration – Wireless Local OK, Service Fail (4621)

Local Wireless Connection OK, Service Connection Fail

ID Action Response Go to Ref. Notes

4621 Context Full screen EPG Page Behaviour As per network • TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

Red Context: • Restarts local network configuration Focus: no change Info Box: no change Instruction Line: n/a

Green Context: • System invoked manual configuration Focus: no change Info Box: no change Instruction Line: n/a

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Baseline - Confidential - External Use

4.75 PDL Local Network Configuration – Manual Configuration Data Entry ()

Manual configuration entering values

ID Action Response Go to Ref. Notes

4621 Context Full screen EPG Page Behaviour as per network

• TLM Active: flow diagrams • Info Box: version 7. • Tabs: • Display: • Mini TV…

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