Working in Tallaght University Hospital

www.tuh.ie Working in Tallaght University Hospital

Welcome to Tallaght University Hospital

It is a great pleasure to welcome you as a new staff member to Tallaght University Hospital – An Academic Teaching Hospital of Trinity College, Dublin.

Along with the Corporate Induction Programme followed by your departmental induction, this guide is designed to welcome you and help you to settle in as quickly as possible, answering some of the questions you might have.

Induction consists of three phases: kk Pre-Employment Induction: is to ensure that the Hospital has made adequate preparation for you arrival to work. You are required to complete a number of mandatory e-learning programmes as part of your Pre-employment induction.

kk Corporate Induction: takes place in the Centre for Learning & Development and provides general information about the Hospital. kk Departmental Induction: takes place with your manager or supervisor. This is where you will be introduced to colleagues, department structures, rules, policies and procedures, duties and responsibilities, accountabilities and health and safety within the Department.

If there are any questions that are not answered in this guide please contact your Head of Department. We would like to wish you every success with your career in Tallaght University Hospital.

‘A great hospital is made up of people like you’ Author M.C. – HR Directorate “Working in Tallaght University Hospital” – Version 5, January 2020

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Contents

Your Hospital 4 Paternity Leave 16 Our Accountability for Identification Cards 32 Public Holidays 16 Staff Newsletter - Touchpoint 32 Introduction to Tallaght University Hospital 5 Quality Healthcare 24 Sick Leave 16 Dining Facilities 33 Vision 6 Health & Safety 24 Mission 6 Notification of Absence 16 Quality Improvement 24 Phoenix Dining Room 33 Values 6 Supporting Work Life Balance and Employee Incident and Risk Management 25 Recovery Doc Coffee Shop 33 Wellbeing 17 Uniform and Dress Code 7 Open Disclosure 25 Volunteer Coffee Shop 33 Shorter Working Year 17 Tallaght University Hospital (TUH) Clinical Audit 25 Vending Machines 33 Flexible Working Initiative 17 Identity Guidelines. 7 Patient Advice and Liaison Service 26 Café Kylemore 33 Flexi-Time 17 Confidentiality 7 Research/Ethics 26 Starbucks/BaxterStorey Coffee Shop 33 Career Breaks 17 Hello my name is... 26 Shop Facilities 33 Occupational Health & Wellbeing 18 Values in Action 26 Essentials 33 Employee Assistance Programme 18 ATM facilities 33 TUH Organisational Chart 8 Infection Control and Prevention 27 Equality, Diversity and Inclusion 19 Making Every Contact Count 27 Lockers and Changing Rooms 33 Useful Telephone Numbers 10 WALK 19 Healthy Ireland 27 Transport 34 Tallaght University Hospital Heroes 19 By Bus 34 Your Journey as an Employee of Our Hospital Policies 20 By Train 34 Your Development 28 Tallaght University Hospital 12 Dignity at Work Policy 21 By Luas 34 Your Employment Contract 13 Protected Disclosure of Information 21 Hospital Foundations 29 Taxsaver Commuter Tickets 34 TUH Learning Station 29 Contract of Employment 13 Major Emergency Plan 21 Bike to Work 34 Career Advancement 29 Probation 13 Internal Incident Response Plan 21 Pastoral Care 35 Hours of Work 13 Your Pay 22 End of Life Care 35 Your Leave Entitlements 14 Rates of Pay 22 Your Facilities 30 Crèche 35 Adoptive Leave 14 Pay Frequency 22 Telephony/Reception 30 Communications & Media 36 Annual Leave 14 Electronic Payslip 22 ICT Department 30 The Square Loyalty Card Carer’s Leave 14 Deductions From Pay 22 The Library of Tallaght For Hospital Staff 36 Compassionate Leave 15 Income Tax/USC 22 University Hospital (TUH) 31 Overtime 23 ICT Service Desk 31 Force Majeure 15 Moving On 36 Jury Duty 15 Social Welfare 23 Data Protection 31 Resignations 36 Marriage Leave / Civil Partnership Leave 15 Social Welfare Payment During Sick Leave 23 Passwords 31 Pension Schemes/Entitlements 36 Maternity Leave 15 Security 32 Parental Leave 16 Car Parking Facilities 32

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Introduction to Tallaght University Hospital

Tallaght University Hospital is one of Ireland’s largest acute teaching Hospitals, providing adult, psychiatric and age-related healthcare on one site. The Hospital has 614 adult beds with 3,000 people on staff. The Hospital is a provider of local, regional and national specialities. It is also a national urology centre, the second largest provider of dialysis services in the country and a regional orthopaedic trauma centre.

Tallaght University Hospital is one of The new strategic plan commits to two main teaching Hospitals of Trinity addressing six areas of strategic priority College Dublin – specialising in the over the next five years: Good Access, training and professional development Highly Integrated Care, Enhanced of staff in areas such as nursing, health Infrastructure, Digital Enablement, and social care professionals, emergency Research & Innovation and People. medicine and surgery, amongst many Six new Regional Health Areas are others. Tallaght University Hospital is being established by the HSE to part of the Dublin Midlands Hospital support integrated care and TUH will Group which serves a population of over be incorporated into Regional Health Your 1.2 million across seven counties. Area B. The Adult Emergency Department caters In July 2018 the Government approved for over 50,000 attendances annually the publication of the Children’s Health Hospital and there are in excess of 239,000 Bill to provide for the establishment attendances at the Adult Out-Patients of a new body into which the three Department each year. Children’s Hospitals and the Children’s TUH is committed to providing a more Hospital Group will transition to one integrated health service to ensure the organisation. From 1st January 2019 right care is being delivered in the right this new organisation, called Children’s place and at the right time in line with Health Ireland, governs and delivers Sláintecare implementation plans. acute Paediatric Health Services in The TUH Corporate Strategy 2019-2024, Dublin. A new satellite centre is to People Caring for People to Live Better be built on the campus of Tallaght Lives is a five year blueprint for the University Hospital as part of the development of patient-focused services Children’s Health Ireland project. that recognises both the importance of The Hospital’s operations are the patient and the people involved in supported by a community of 300 treating and caring for them within the general practitioners in surrounding Hospital setting and beyond. communities.

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Vision Uniform and Dress Code Our vision is “People Caring for People to All staff are required to wear clothing which is fitting in the context of their work Live Better Lives” through: environment and is appropriate to the tasks performed in the normal conduct of the kk Excellent health outcomes supported by job as defined in the Uniform and Dress Code policy. Where a uniform is worn, the evidenced based practice uniform must be neat and well maintained and worn in full. Any safety clothing or items of safety clothing provided to staff must be worn in accordance with operating kk Positive patient and staff experience in an empowering and caring environment instructions and Hospital policy. Please ensure you familiarise yourself with the full Uniform and Dress Code Tallaght University Hospital policy. kk A culture of innovation and quality improvement in everything we do

Tallaght University Hospital (TUH) Identity Guidelines Mission These guidelines are a very specific, Our mission is to enhance the wellbeing of clear and simple guide on how the our community through care and innovation. name of our Hospital should appear. Tallaght University Hospital We strive to: Identity Guidelines

They are for use internally and Version 1 kk Deliver high quality care to our patients externally in all printed and online kk Educate, train, challenge and empower communications. So whether you are our staff presenting, creating a poster, patient kk Foster a culture of research and information leaflet, sending letters, These guidelines are available on the innovation printing banners you should refer to the Communications Intranet site templates and guidelines. http://tuhintranet/News/Pages/New- Branding-Guidelines.aspx Values Our CARE values – for patients, their families, our community and staff are: Confidentiality kk Collaborate – together and with our academic and care partners All staff, students and others associated with the kk Achieve – our goals, positive Hospital will be aware of the confidential nature of outcomes and wellbeing Hospital work and in particular, the right of patients to confidentiality. Staff should not discuss workings of the kk Respect – for patients, each other Hospital, its staff or its patients with people outside and our environment the Hospital, except as required to do so in the course kk Equity – for patients and staff of their work (refer to local policy). Staff should familiarise themselves with the Hospital confidentiality policy and in particular staff who are engaged in activities that involve patient’s information.

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eHealth | Enterprise Resource Planning | Information Governance | Medical Records

Clinical Director Medical Directorate Clinical Services Organisation & Delivery Assurance Implementation of National Clinical Care Programmes Clinical Director Management of all Staff in Directorate: Peri-operative Directorate CHIEF – Medical EXECUTIVE – Nursing/HCA’s (Healthcare Assistants) OFFICER Clinical Director – Clerical & Administration

HOSPITAL BOARD HOSPITAL Radiology Directorate – Management of Budget for Clinical Directorate Quality – Patient Safety & Risk Management Clinical Director

EXECUTIVE MANAGEMENT TEAM EXECUTIVE MANAGEMENT Laboratory Directorate

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Useful Telephone Numbers

Main Hospital (01) 414 2000 Centre for Learning & Development (01) 414 3170 Switchboard 0 Occupational Health & Wellbeing Department (01) 414 2770 Outside Line 9 Environment, Health & Safety Officer (01) 414 2433 Bleep 81 ICT Service Desk (01) 414 4567 Security (01) 414 2100 Payroll (01) 414 3654 Cardiac Arrest Team – Adult 2222 Incident & Risk Manager (01) 414 2118 Cardiac Arrest Team – Paediatric 3333 Infection Prevention and Control Department (01) 414 3809 HR Business Services (01) 414 3587 (01) 414 3938 (01) 414 2043 Patient Advice and Liaison Service (01) 414 4709 (01) 414 5858 Estates Fire Officer (01) 414 5921 (01) 414 2075 Clinical Audit Manager (01) 414 2855 HR Talent Acquisition (01) 414 3377 (01) 414 4700 (01) 414 3496 (01) 414 2885 (01) 414 2022 Employee Assistance Service Workplace Options HR Pensions Division (01) 414 2029 Freephone: 1800 490 390 HR Business Partners (01) 414 3092 Email: [email protected] (01) 414 4131 Website: www.workplaceoptions.com (01) 414 3693 HR Medical Division (01) 414 4774 (01) 414 2463 (01) 414 3643 Tallaght University Hospital’s Employers Registration Number 0055033A

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Your Employment Contract

Contract of Employment

Your contract of employment sets out your terms and conditions of employment. THIS IS AN IMPORTANT AND INFORMATIVE DOCUMENT

Probation Hours of Work Each appointment is subject to a Hours of work vary and are outlined in probation period as specified in the relevant Conditions of Employment. the Contract of Employment. The Your actual hours of duty will be as probationary period may be extended determined by your Supervisor/Head at the Hospital’s discretion but will of Department to accommodate the not in any case exceed nine months. needs of your Department in order The appointment will cease at the to ensure that appropriate staffing end of that period unless service has levels prevail at all times throughout been confirmed as satisfactory by the day. Daily and weekly rest breaks the Head of Department. A regular will be granted in accordance with system of assessment will occur during the provisions of the Organisation of the probationary period involving Working Time Act, 1997. In order to Your Journey dicussion with the staff member, his/ comply with Section 33 of this act, her supervisor or Head of Department which limits the maximum number in relation to the staff member’s work of hours an employee is permitted to as an Employee performance. work in a given period, all employees are obliged to notify the Hospital Probation for Appointment to if they engage in any employment of Tallaght Medical Consultant in addition to their post within the Hospital. Each Consultant appointment is University dependent upon the satisfactory CORE ESS is the Hospital electronic completion of a probationary period. time and attendance system for Please refer to the Consultant Contract clocking in/out, rostering and recording Hospital 2008 as of the 8th December 2014, of leave. Section 3 regarding Probation for Medical Consultants.

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Your Leave Entitlements Compassionate Leave Jury Duty The Hospital is committed to Service Requirement: None. Special All applications for leave are subject to the approval of your supporting staff in times of family leave with full pay is granted in order Head of Department. Listed below is a summary of Key Leave bereavement. Five working days in to attend for Jury Duty. Any staff the case of a spouse (including a member summoned for Jury Duty Entitlements. Further information on all Leave Entitlements, cohabiting partner), child (including must immediately notify his/her including copies of policies and application forms (where adopted children and children Supervisor/Head of Department. Staff applicable) are available from your Manager, Human Resources being cared for on the basis of ‘in who are not required to be in Court Directorate or on our intranet site and policies are available on loco parentis’) or any person in a or are discharged from attendance at Q-Pulse. relationship of domestic dependency, Court on any day in time to enable including same sex partners. Three them to report to work for at least a working days in the case of other half days work are required to do so. Adoptive Leave Carer’s Leave immediate relatives as follows: father, Full details on the policy is available mother, brother, sister, father-in- from your Manager, Human Resources Summary of Entitlement: 24 weeks Service Requirement: One year law, mother in law. In exceptional Department or the intranet. paid adoptive leave. Up to 16 weeks continuous service. The Carer’s Leave circumstances (e.g. where the additional leave unpaid. Act 2001 became effective on the employee concerned has lived in the 2nd July 2001. The main purpose of Marriage Leave / same house as the deceased or has to the Act is to entitle staff to avail of Civil Partnership Leave Annual Leave take charge of funeral arrangements), temporary unpaid leave to enable them A maximum of two days with pay is Summary of Entitlement: Leave is an employee may be granted up to to personally provide full-time care and allowed on the occasion of marriage/ calculated from 1st April to 31st three working days special leave on the attention to a person who is in need civil partnership provided that the total March each year. For Non-Consultant death of a more distant relative. of such care. A person who is in need leave (marriage plus annual leave) in Hospital Doctors (NCHD’s) annual of full-time care and attention must be the year of marriage/civil partnership leave, please refer to the contract defined by the Department of Social Force Majeure does not exceed 24 days. of employment. All staff regardless Protection. Manual and application Force majeure leave is short-term of status or service qualify for paid forms are available from your Manager, paid leave that employees can avail annual leave based on the hours they Maternity Leave Human Resources Department or the of to enable them to deal with family work. Staff are requested to have Summary of Entitlement: Service intranet. emergencies, resulting from the sudden taken at least 75% of their annual Requirement: None. 26 Weeks paid and unforeseen injury or illness of a leave by the end of December. All maternity leave. The manner in family member, once certain conditions leave arrangements are subject which payment is effected will vary have been met. Force majeure leave to approval and staff are advised in accordance with the PRSI category may consist of one or more working not to plan their holidays before in which staff are classified. Up to days up to a maximum of three days in discussing the dates with their Head 16 weeks unpaid maternity leave. any 12 consecutive months or five days of Department. Every reasonable effort Time off to attend antenatal medical in any 36 consecutive months. will be made to facilitate staff although appointments. Time off to attend one this may not always be possible. set of antenatal classes.

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Parental Leave Sick Leave Staff must have completed one year’s The new Public Service Sick Leave continuous service with employer. provides for payment of the following Summary of Entitlement: 18 weeks financial support of staff during periods unpaid leave. Must be availed of before of absence form work due to illness 13th birthday or 16th in case of child or injury. A maximum of 92 calendar with disability. Entitlement in respect days on full pay in a year followed by of each child. a maximum of 91 days on half pay, subject to a maximum of 183 calendar Paternity Leave days paid sick leave in a rolling four year period. Service Requirement: None. 10 days paid special leave (pro-rata for part These entitlements will be pro rata for time staff) to male employees/civil part time and temporary employees. partners on the birth or adoption of a Supporting Work Life Balance child. The manner in which payment is Notification of Absence and Employee Wellbeing effected will vary in accordance with If you are absent due to illness your the PRSI category in which staff are Supervisor/Head of Department should The Hospital embraces the importance of work life balance and classified. be notified personally prior to the start of your shift or within two hours of the recognises the demands on employees to balance work-life and Public Holidays commencement of your shift on the home-life and actively offers the following initiatives: There are nine official public holidays: first day of absence. If the immediate Part time or Locum staff who have supervisor cannot be notified it is Shorter Working Year Flexi-Time essential that in the absence of the worked at least 40 hours in the Shorter Working Year (HSE Clerical and administrative employees may supervisor the name of the individual five week period ending on the incentivised Scheme). The work flexi-time, subject to the agreement to whom the message is given is day before the public holiday are scheme is intended to facilitate of their Head of Department, provided they noted. If not, they should contact entitled to public holiday benefits. staff in balancing their working attend during core working hours and in another supervisor/manager. Failure Payment for the public holiday will be arrangements with outside line with the Hospital policy. Flexi-time is a to do so may result in your absence based on ⅕ of their normal weekly commitments. Further details are benefit that supports employees with the being classified as unpaid leave. It is hours worked. A public holiday is a available from the Human Resources management of an effective worklife balance not acceptable to leave a message on statutory entitlement, as set out in intranet site. but is not a contractual right or entitlement of voicemail or with the switchboard. the Organisation of Working Time Act, any employee. This benefit is discretionary and 1997 and should not be confused with Flexible Working Initiative subject to service requirements. “Bank Holiday” which are not covered by the Act and to which there is no Flexible Working is available to Career Breaks legal entitlement. NCHD’s please refer all grades of staff subject to the to your contract of employment for approval of the Head of Department Career breaks may be granted to staff for a public holiday entitlement. and in line with service delivery. period of not less than one year and not more than five years in line with the Hospital policy.

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Occupational Health & Wellbeing Employee Assistance Programme Equality, Diversity and Inclusion WALK Department This service is provided by Workplace Tallaght University Hospital is WALK are a local community group Our Mission: To achieve excellence and Options an expert provider of committed to promoting an that work to provide employment, leadership in the efficient delivery of a employee support services that environment of equality, diversity and education and training to young people comprehensive occupational health service is completely independent from inclusion in the workplace. We promote with intellectual disabilities. Walkways by protecting, maintaining and promoting our organisation. The Employee a culture which provides a working and TUH is a joint initiative as a result of the health of all employees and by fostering Assistance Service is a confidential, learning environment which upholds a very successful collaboration with regulatory and policy compliance. independent service for you as an the dignity and respect of each the Hospital, WALK and the Dublin & Overview: Occupational medicine focuses employee, providing information employee. This provides employees Dun Laoghaire Education and Training on the interaction between health and together with support and assistance with the means to grow and develop Board. The one year programme helps work; specifically the impact that work on any matters that impact your work their career and to foster diversity and job seekers with intellectual disabilities or the work environment has on health or personal life. Any staff member inclusion. We are committed to treating gain relevant and meaningful work and how an employee’s health status may who feels that they require specialist all employees equally regardless of experience, be accredited for their affect their ability to do their job. The information and/or professional gender, civil status, family status, practical learning and ultimately, primary role of the Occupational Health support in dealing with a personal sexual orientation, religious belief, age, move on to access paid employment. & Wellbeing Department (OHWD) is to or work-related issue can avail of disability, race or membership of the Each trainee completes three, four protect staff of Tallaght University Hospital this service. It provides you with travelling community. month work rotations and can choose from possible adverse effects of work by access to fully qualified, professional from a number of roles across various identifying hazards and controlling risks. information specialists and where department within the Hospital. necessary confidential coaching and The emphasis of the service is to: counselling services. Tallaght University Hospital kk Provide a confidential medical service The Employee Assistance Service Heroes for work-related health problems and an Offers: This programme recognises and independent advisory role on the medical kk celebrates staff from across every aspects of ‘fitness for work’ issues Counselling kk discipline (Adult & Children’s) who k Free-phone Support Line k Advice on rehabilitation and return to work contribute to the care of our patients kk Work-Life Online Information and kk Protect employees from possible ill and the smooth running of the Hospital Support effects of work related activity and supports the Hospital ethos of kk Work-Life Online Coaching kk Immunisation service to include: hepatitis People Caring for People, making a B, influenza vaccine, TB screening, kk Money Management and Legal positive impact and going above and measles, mumps, rubella, varicella and Information beyond in their roles. pertussis vaccinations when indicated kk Consultation Services This Human Resources initiative is open kk Pre-employment health assessments to nominations from all staff. This is an kk Assessment of workplace injuries Freephone: 1800 490 390 opportunity to celebrate individuals and teams that go the extra mile and kk Health surveillance screening Email: [email protected] make a real difference to patients and Website: www.workplaceoptions.com kk Assessment and management of their families and also their colleagues. occupational blood exposures (e.g. needle Cleaner Air Campus Entry forms are available on the HR stick injuries, splashes, bites and scratches) intranet site. kk Promotion of staff wellbeing. 18 19 Working in Tallaght University Hospital Working in Tallaght University Hospital

Our Hospital Policies Dignity at Work Policy Employees can also make protected All employees are entitled to be disclosures in good faith where they have reasonable grounds for believing There are over 900 Hospital policies and they can be found treated with dignity and respect in the workplace. The Dignity at Work Policy that the health or welfare of service users on Q-Pulse on the Hospital intranet site. You must familiarise promotes a working environment where may be at risk so that the matter can be yourself with all relevant HR polices and with all other employees feel valued, respected investigated. The protected Disclosure Hospital polices relevant to your role. Please note policies are and safe. It aims to protect employees Act 2014 provides for health employees updated regularly in line with best practice, legislation and from bullying, harassment and sexual to make protected disclosures without penalisation from the employer and organisational change. harassment regardless of whether it is carried out by a work colleague or without fear of civil liability. a person whom employees come into Major Emergency Plan contact during the course of their work. Staff can seek advice locally via Line The Major Emergency Plan is a document which details the Hospital’s response You Must Aim to Familiarise Managers, Support Contact People, to a Major Emergency event and any Yourself with All Key Policies Human Resources, Employee Assistance resulting crisis will be properly co- Including: Programme or Occupational Health. ordinated and managed effectively. The As part of the Dignity at Work Policy kk Understand the Tallaght plan uses an “all hazards” approach: a Support Contact Person is a fellow University Hospital it can be applied to a wide range of member of the hospital staff (a peer) Attendance Policy possible causes and scenarios. It outlines who has been trained to support the responsibilities of individuals kk Understand what conduct employees who feel they may have been and departments, prioritises major and behaviour is expected subject to bullying, harassment or sexual emergency requirements / actions and of you harassment. The support people are conceptually establishes how the major k available to explain the Dignity at Work k Know about the Disciplinary emergency should be managed. Please Policy, in a confidential non- judgement Policy & Procedure for ensure you are familiar with this policy. Employees and the Grievance way, in order to help the employee Procedure. make an informed decision on the best Internal Incident Response Plan course of action for the situation. A list of kk Social Media Policy & ICT The Internal Response Plan is a Support Contact People is available on Acceptance Usage Policy document which details the Hospital’s the Hospital Intranet Site and Hospital kk Know about Dignity at Work response to internal incidents, Notice Boards. Policy which occur within the Hospital buildings or grounds and which could kk Trust in Care Policy Protected Disclosure of Information have implications for the safety of Tallaght University Hospital is committed patients, staff, visitors or the Hospital to promoting a culture of openness and environment. Please ensure you are accountability so that employees can familiar with this policy. report any concerns they may have in relation to their workplace. We would encourage staff to escalate incidents and risks in line with our incident management and risk escalation policies. 20 21 Working in Tallaght University Hospital Working in Tallaght University Hospital

Your Pay

The payment of wages in Tallaght University Hospital is by Electronic Funds Transfer (EFT).

Rates of Pay Deductions From Pay Overtime Social Welfare Payment Staff are paid fortnightly or monthly Statutory and voluntary deductions Staff may from time to time be required During Sick Leave as detailed in your contract of from the payroll are as follows: Pay to work overtime depending on the Staff paying PRSI at A1 rate who are employment. The rates of pay, Related Social Insurance (PRSI), requirement of their Department. on certified sick leave for more than allowances and other pay-related Superannuation, Pension Related Where possible staff will be notified in three days are required to make a conditions are determined through Deduction (PRD), Tax and Universal advance. Overtime rates will be paid, claim to the Department of Social agreement between staff organisations Social Charge (USC). Voluntary where appropriate in accordance with Protection. Staff should request a social and management representatives at Deductions: The availability of the Department of Health & Children welfare certificate (this is in addition national level. voluntary deductions from pay such Regulations. There are legal limitations to the medical certificate) from your as Health Insurance, Staff Credit on the amount of hours a person is Doctor and forward the completed Pay Frequency Union, etc. permitted to work each day, week Social Welfare form to the Department and year. of Social Protection. Social Welfare Monthly Pay: Payday for staff Cheques (resulting directly from sick paid monthly is on the last Income Tax/USC leave) are paid directly to staff and the Wednesday of each month. All employers are obliged to deduct Social Welfare Hospital will deduct the social welfare Fortnightly Pay: Paid fortnightly income tax/USC from salaries and Pay Related Social Insurance (PRSI) is amount allocated by Social Welfare it is every alternate Thursday. wages paid to staff. Please submit your deducted from all staff. All permanent from your salary each month/fortnight. P45 to Human Resources Department and pensionable staff in officer grade (See section on Social Welfare under on your first day of work. If you do not Electronic Payslip posts employed in the public service Core Policy No 3). have P45 please contact Tax Office prior to 6th April 1995 pay Class Payslips are available online via to obtain Certificate of Tax Credits. D1 contributions. This is a reduced Change in name, address, phone the HSE website. All employees will In the absence of P45, Certificate of PRSI rate and covers staff for limited number, marital status, educational receive a verification email from Tax Credits you will be deducted at benefits. Since 6th April 1995 all new qualifications etc. should also be [email protected] and this will permit emergency rates. Staff are advised staff in the Health Service pay Class A1 notified to the Human Resources access to the website. You will have to notify the tax office of any change Social Welfare Contributions and are Business Services Division. the option of accessing your payslip in their personal circumstances that insured for all social welfare benefits. through your own personal device such might affect their tax credits and Please refer to your payslip for details as smartphone, personal computer, cut-off point. Any tax queries can be of your PRSI class and PPS Number. iPad etc. via HSE website. addressed by the Revenue Information Office on LoCall 1890 333 425 (Dublin) or www.revenue.ie Tallaght University Hospital’s Employers Registration Number 0055033A.

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Incident and Risk Management Open Disclosure The three key functions of risk An open, consistent approach to management are: communicating with service users when things go wrong in healthcare. This kk Incident Reporting includes expressing regret for what has kk Medico Legal Issues happened, keeping the patient informed, kk Coroners Inquests providing feedback on investigations In order to learn lessons from adverse and the steps taken to prevent a incidents and near misses, the recurrence of the adverse event (HSE Hospital encourages the reporting 2014). Tallaght University Hospital aims Our Accountability for Quality Healthcare of any event which could result to promote a just, proportionate and in, or may lead to, unintended or consistent approach to the management Health & Safety The Safety, Health and Welfare at Work unexpected physical or psychological and investigation of incidents and near injury, disease, disability or death of a misses. Incidents will be disclosed in The purpose of the Environment, Health (General Application) regulations 2007 provides for the safe handling of loads patient, staff member or visitor. accordance with the guidance provided and Safety Department is to promote in the HSE policy: Communicating in the workplace. In accordance with Tallaght University Hospital operates a positive health and safety culture in with Patients following Patient Safety this legislation the Hospital provides a system of incident and near miss the hospital. This is achieved through Incidents (2019). advising senior management with regard mandatory manual handling training for reporting that requires all employees to compliance with legislation and best all staff. to report incident/near miss Clinical Audit practice and engaging with staff to ensure All queries relating to Health & Safety events affecting staff, patients and their participation in the health and safety should be directed the health.safety@tuh. visitors. The Hospital is committed One of the Hospital’s key objectives is to programme for the Hospital. ie or Ext. 2345/244. to facilitating this reporting in a deliver a service to patients that is safe, positive and supportive manner. We clinically effective and efficient. Clinical The Management of Fire Safety in the have a robust incident management audit supports clinical effectiveness and Hospital is overseen by the Fire Safety Quality Improvement system in place which aims to ensure is an important quality improvement Officer. All staff have a responsibility for Quality improvement aims to improve that incidents are not repeated by process that seeks to improve patient the prevention and prompt extinction of patient experience and outcomes by introducing preventable measures care and outcomes. Clinical audit is a fires. Each staff member must acquaint taking a systematic approach that once an incident has been analysed. key source of assurance in this regard, him/herself with the location of fire exits, uses specific techniques to improve for both the Hospital as well as Service fire appliances, extinguishers, means of Forms can be located and quality. Tallaght University Hospital has Users. The Hospital has a Clinical Audit raising alarms and assembly points with downloaded electronically from significant experience and skills in this Manager and an active Clinical Audit relation to their place of work. Fire safety the Hospital’s Risk and Incident area. It has developed a Model for Quality Committee and all staff are encouraged training is available for every member of Management intranet home page. Improvement with an integrated project to initiate or take part in a clinical audit staff. Fire training is mandatory. management methodology to ensure project. Further information in relation implementation. Training and mentoring to Clinical Audit, including tools and If a fire breaks out, dial is available for any staff member who is guidelines, are available on the Clinical Ext: 4444 to raise the keen to carry out a Quality Improvement Audit intranet site. alarm and get assistance. Project (QIP). Other Quality Improvement modules are also available such as Meeting Facilitation Workshop Skills and Process Mapping. 24 25 Working in Tallaght University Hospital Working in Tallaght University Hospital

Patient Advice and Liaison Service Research/Ethics Infection Prevention and Control A Sharps Education PowerPoint Presentation has been developed by At Tallaght University Hospital we Tallaght University Hospital has a A healthcare associated infection(HCAI) the Infection Prevention & Control strive to provide the best possible Research Ethics Committee (REC) which is an infection that is acquired after Department (IPC) and Occupational service to our patients, their families was established to provide ethical contact with the healthcare services Health & Wellbeing Department and visitors. Feedback on patient care reviews for research in which patients which was not present at the time of (OHWD) and is available for all staff received is welcomed by the Hospital (and sometimes healthy controls) admission. It can be estimated that to view on the intranet (both IPC & as it can help us identify areas where are direct participants or which uses each year, hundreds of millions of OHWD intranet sites). we can improve or continue to deliver information derived from patients’ patients around the world are affected the high level of care they receive. medical records or from biological by HCAI. Every day, HCAI results in The management of this feedback is samples. For more information visit our prolonged hospital stays, long-term Making Every Contact Count everyone’s responsibility. Handling web page. Tallaght University Hospital disability, increased resistance of TUH employees are encouraged to feedback effectively from the start is strongly committed to promoting microorganisms to antibiotics, massive foster an environment where every benefits everyone involved, and it helps and encouraging research. It has strong additional cost for health systems, high contact counts. The Making Every to keep complaints when received from links with Trinity College Dublin (TCD) costs for patients and their family and Contact Count strategy capitalises on becoming an issue. The Patient Advice which is evidenced by the collaborative even death. the daily opportunities experienced and Liaison Service has a responsibility approach taken by TCD and Tallaght The purpose of any infection control by healthcare professionals to support to ensure equity and fairness and to University Hospital towards research. programme is to reduce the risk of patients in changing behaviours which support staff, departments or services Email: [email protected] acquisition and spread of pathogenic are having an impact on their current who are the subject of a complaint. For micro-organisms between patients, health or which may influence their more information contact the Patient staff and visitors. All staff should health in the future, empowering Advice and Liaison Service at Ext: 4709. adhere to standard and transmission people to make healthier lifestyle based precautions. The principles of choices. Hello my name is ……… standard precautions include: Tallaght University Hospital has subscribed to the kk good hand hygiene, Healthy Ireland international campaign for more compassionate care kk use of personal protective TUH is working alongside other Hello My Name is... to encourage and remind staff of equipment, hospitals within the DMHG to the importance of formal introductions within the kk risk assessment and isolation of implement the Healthy Ireland Plan, healthcare setting. patients with infectious disease, a government-led initiative aimed at improving health and wellbeing of staff kk the appropriate decontamination Values in Action and patients within the hospital. Each WTH TT of equipment and the environment WTH U plan outlines a set of actions targeting U and the correct management of Tallaght University Hospital national policy priority programmes, ptting ysel knolege linen, has launched the Values in Use y nae in other the ork namely governance, leadership and an yor nae Action Programme (VIA) which peoples shoes o yor olleages kk healthcare waste and sharps. structure: Tobacco, Healthy Eating is closely aligned to our own Proper application of infection control and Active Living, Alcohol, Positive CARE values. By implementing aare that y eep people sk yor olleages Ageing, Staff Health and Wellbeing, ations an ipat inore eplain principles will enhance the quality of ho yo an the programme and promoting on ho other the no help the patient care and ensure a safe working Making Every Contact Count, and Self- the nine related behaviours, people eel an the net environment for all healthcare workers. Management Supports. we aim to improve service user aare o y hallenge experiences and create a better o an etra on stress an toi attites kin thing workplace for our staff. ho eal ith it an ehaviors

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Hospital Foundations

kk to use our fundraised resources intelligently to ensure that patients are The Adelaide Health Foundation is in the best place for care in Ireland & an independent not-for-profit health ensure that staff are in the best place foundation, with its roots in the Adelaide to work in healthcare Hospital, Peter Street. The Foundation’s kk to empower our community focus is the advancement of healthcare. through support and education so as to improve their own health and This is delivered in a practical way in wellbeing Your TUH through direct support of service kk to promote and cultivate an developments and patient care initiatives. organization of volunteerism Nursing students are supported financially kk to do this with integrity, Development through the Adelaide Health Foundation’s respect, good governance and nursing bursary scheme – www.adelaide.ie transparency at our core

The Hospital is committed to appointing well-qualified, high TUH Learning quality and performing staff to help achieve its objectives The Meath Foundation supports and Station and to promote its mission. Tallaght University Hospital encourages healthcare, research and TUH Learning Station is TUH’s dedicated recognises the need to support and develop its staff in order education within the Hospital and the LMS (Learning Management System) for them to fully achieve their potential not only in the early wider community through the opportunity which is hosted on www.hseland.ie stages of their careers but throughout their employment. of applying for research grants in any Learning Station is the “One Stop Online area of healthcare delivery, including Platform” for all TUH employees’ Learning medical, nursing and healthcare and Development requirements. TUH management. Applications are invited employees can undertake all their through internal communications Patient focused clinical care needs Details in relation to the programmes mandatory eLearning via the LMS as from The Meath Foundation. are reflected in the development of that are provided are available in the well as enrolling on CLD/TUH classroom education models to ensure versatile Learning & Development Prospectus education programmes, on a 24/7 basis “Fit for Purpose” healthcare which is published on the Hospital from any internet point. professionals. intranet and internet sites. The Learning For further information email & Development, Leave & Funding The CLD (Centre for Learning & Tallaght University Hospital Foundation [email protected] Policy is available on Q-Pulse. Development) at Tallaght University (THUF) is here to serve the enhancement Hospital has vast experience in A list of all mandatory education is of the quality of healthcare delivered to providing cost effective education available on the Centre for Learning the community and enhance the working Career Advancement and clinical competency based & Development Intranet site. environment for all staff. All job opportunities are advertised on programmes from short in-service the Hospital website and intranet site. We are here training courses to more advanced We support and encourage the promotion k accredited courses at level nine, in k to secure and build on its financial of our staff and provide training on partnership with third level institutions health , to invest in a state of the Curriculum Vitae (CV) preparation and and awarding bodies such as QQI. art and leading teaching hospital, to interview skills. support its innovation and research strategic agenda 28 29 Working in Tallaght University Hospital Working in Tallaght University Hospital

Your It is essential for communication purposes that all staff are Facilities entered on the on-line staff telephone directory.

ICT Service Desk Passwords Difficulties with any elements of the IT All staff on taking up employment and infrastructure should be notified to the where it is appropriate will be issued ICT Service Desk who operate a service with passwords enabling them to between 08:00 - 17:30, Monday to access the computer systems. This is a Telephony/Reception ICT Department Friday. Calls can be logged online via unique identification of each individual In line with the Hospital’s Mission Statement, the ICT Service Desk Portal which can be and should be known by the person This Department consists of the ICT Department provides essential accessed from the Hospital Intranet. themselves only. Staff on leaving the two areas: Telephony and support services to enable staff to meet They also provide an out of hours employment of the Hospital shall their objectives in this area. IT services in the have their passwords to the computer Atrium Reception / Patient emergency support service, for mission Hospital are among the most modern and systems deleted. In accordance with our Transport. You should critical systems. ICT On Call can be progressive available. The Hospital will audit activated out of hours via the Out of ICT Hospital policy you are required to contact this Department if and monitor all electronic communications Hours Site Manager. change your passwords from time to time. you require a telephone or including all source and destination ICT Policies and Procedures are available bleep. Instructions on how addresses. All files stored on PCs or on the Data Protection on Q-Pulse and staff should familiarise network, whether internally or externally themselves with these. to activate your voicemail At Tallaght University Hospital we must generated and all episodes of internet access, and other phone features endeavour to be compliant with Data including associated backups, are the sole The Library of Tallaght University Protection regulations at all times. All can be found on the Hospital property of the Hospital. Hospital (TUH) intranet. It is essential for staff are required to undertake the online Access to the internet is intended to help data protection training course. Any The Library’s mission is to provide its communication purposes staff in their work and for that purpose we queries relating to data protection can diverse user communities with timely that all staff are entered on provide a wide variety of resources for staff be sent to [email protected] access to world-class information the on-line staff telephone in conducting business. Responsible limited resources and a professional advisory directory. personal use of internet facilities is allowed service to support direct patient care; at the discretion of Management and the evidence-based practice; research, organisation reserves the right to monitor learning and teaching; and management your internet usage. decision-making. It is open to all Hospital staff, Psychiatric Unit staff and Trinity College Dublin staff and students 30 based in the Hospital. 31 Working in Tallaght University Hospital Working in Tallaght University Hospital

Security

Personal belongings should be secured Identification Cards and not left lying about in offices or Staff ID cards are issued by the on the wards. You must return to the Security Department on presentation Hospital upon request and, in any of the employee’s staff number and Café Kylemore event, upon the termination of your the completion of the appropriate Dining Facilities employment, all documents or other application form. To enable staff Café Kylemore is located in the Trinity property of the Hospital including members to be identified and for Phoenix Dining Room Centre for Health Sciences and is open ID cards, swipe cards and keys which to Tallaght University Hospital staff and security reasons staff must wear their The Hospital’s Main Dining facilities are in your possession or under your students. Opening hours are from Monday identification badges clearly displayed. for staff are provided in the Phoenix control. to Thursday, from 8am to 3:30pm and These badges will be used for swipe Dining Room located off the main Fridays from 8am to 3pm. card access throughout the Hospital Hospital Street and we are open from Car Parking Facilities and as access into and out of the staff 7:30am to 3pm Monday to Friday. Car parking is available to staff subject car parks. Should you change positions We offer a hot breakfast 7:30am to Starbucks/BaxterStorey Coffee Shop to an annual charge. Staff are reminded or lose your badge you must report to 9:30am. Morning coffee from 9:30am Starbucks/BaxterStorey Coffee Shop is to park at all times in designated the Security Office in the Main Atrium. to 11:45am and lunch is available located in the main atrium and is open from parking areas. Cars will be clamped Please ensure you take care of your from 11:45am to 2:15pm. 7am – 9.30pm Monday to Friday and 8am – if not parked in designated parking ID card, lost cards will take at least 8pm Saturday and Sunday. 48 hours to be replaced and the cost areas. Application forms are available Recovery Doc Coffee Shop from the Security Department. of a replacement must be borne by the staff. The Recovery Doc is open from 9am ATM Facilities to 3pm Monday to Friday. We run a loyalty scheme in the Recovery Doc There is an ATM cash machine Coffee Shop, buy ten teas or coffees located in the main atrium and get one free. TouchPoint Shop Facilities

Staff Newsletter Edition 84 - 25th July 2018 TouchPoint Volunteer Coffee Shop Edition 77 - 11th April 2018 Essentials – TouchPoint Good Nutrition & Congratulations A paper entitled Taking the “Terrible” The Volunteer Coffee Shop is located Summer 99 2018Hydration Launched Campaign out of Terrible Triad Injuries presented by Ms. Ciara Fox SpR at the Irish Now in its fourth year, the Summer 99 charity cycle has raised €65,000 Is located in the main atrium and is Shoulder & Elbow Specialty Meeting for the Intensive Care Unit, Stroke and Renal Services. TakingAs part place of this year’s Zero Harm starts held last month won best research on June 23rd the End of Life Nursing Service was announcedwith Goodas the Nutrition & Hydration paper. The Specialty Meeting was recipient of the funds at the cycle launch. Campaign, a competition was launched to held as a parallel session during the find the best ward at Making Mealtimes Irish Orthopaedic Association Annual in the main atrium which is staffed by The Communications Office produces a Monies raised this year will go towards the (June 7th) to kick start Matter in the Hospital. There was a refurbishment of two family rooms in the the fundraising and Meeting. terrific response from the wards to the Hospital. The rooms will be designed to provide raise awareness of the Congratulations to Ciara and her team open from 7am – 9.30pm competition which proved to be a very families with a quiet and peaceful environment event. members including Simone Derham tight race in the end. The final “judging” to meet members of the team caring for their Clinical Specialist OT in Hand Therapy Tallaghttook University place on Wednesday 11th July. relative, receive bad news in private and also Hospital End of Life and co-author; Gary Heaney Senior enable family members to stay overnight on All wards have to be congratulated for the Occupational Therapist, Mr. Rob Kenyon volunteers and is open from 10am to fortnightly newsletter with news from Care Co-Ordinator Ann the ward if their loved one is seriously ill or Hickeyefforts said, “We they areare making to ensure the ward SpR Orthopaedics and Mr. Diarmuid dying. The rooms are located on the Maguire delightedenvironment that the End is conducive making mealtimes Molony, Consultant Orthopaedic Surgeon. Monday to Friday and 8am to 8pm and Crampton Wards and are currently used for of Lifematter Care department for patients which is not an easy task storage. given the busyness of Picturedthe Hospital. from left to right at the launch of the 2018 Summer 99 Charity Cycle will be the recipients were Joanne Coffey, Communications Manager; Stuart O’Connor, Contracts & The charity cycle has grown hugely in popularity of theWhilst funds thereraised can by only beProcurement one winner, Manager; two Caoimhe Ni Dhuibhir, Dietitian; David Slevin, CEO and management and clinical updates to with over 300 cyclists taking part since the cycle the 2018wards charity scored cycle. particularlyAnn high Hickey and Enddeserved of Life Care Co-Ordinator 4pm Monday to Thursday and Fridays started. Registration is €50 and closes on June The refurbishmenta special mention: of Programme to ensure they create a soothing 15th or when the 200th cyclist registers. You the roomsAMU, ondespite the busy being Maguire such a andbusy Crampton area with Saturday and Sunday. and calm atmosphere. On behalf of the Nursing can register for the cycle through this link. The Wardsa verywill providehigh footfall essential through quiet the and ward, private has service I am thrilled that our application was entry fee includes refreshments which will be spacesmanaged for families to overcome whose relatives such challenges are seriously to successful and I am looking forward to working provided throughout the day, as well as a cycling ill. Themake rooms Mealtimes will also Matter be available for its forpatients medical jersey. Cyclists have a choice between a 50km teams to discuss treatment plans with patients with the Summer 99 crew in raising the funds Burkitt, for creating such a calm Pictured at the presentation of the €200 One4all 10am - 2pm. news and events from Hospital staff. If route and a 99km route. The routes starts and and their families, these are also spaces where and seeing the rooms completed by the end of environment, with a display of team spirit voucher were Sinead Feehan, Nutrition & Dietetics finishes at the Hospital and takes in scenic areas families can absorb bad news away from the the summer.” and providing timely assistance to all patients Manager, Teresa Hayes CNM Webb Ward, of the Wicklow mountains including Brittas busy ward and where they can stay overnight If you are interested in volunteering on the day who require it. Also, they have a patient who Laurette Dunne, Patient Food Services and Eimear Bay and Blessington Lakes. Additionally, there when a family member is gravely ill or dying. ofDigan, the cycleDietitian or for the stationary cycles please takes great delight in ringing the mealtime are two stationary cycles held in The Square The rooms will be refurbished in line with email [email protected] bell with the help of a HCA. (May 12th) and the other in the Hospital atrium guidelines from the Hospice Friendly Hospitals It is important that we continue to support you have any information you would But the winning ward, which earned ward staff in making mealtime matters for Singing AUG Lockers and additional points for its novel use of the patients. One thing we can do is to minimise Mealtime Support Poster, is Webb Ward. our interaction with both patients and ward Congratulations to Teresa Hayes (CNM) and staff,‘Spring to essential activitiesinto only, Summer’ when we for fun Med Day Project the team on Webb for their great teamwork. hear the Dinner Bell ring. Take your own lunch There are many benefits from break,The latest as Mealtimes exhibition Matterto hit Hospital for staff Street too!! with The Oncology Day Unit provides medical the change of season is the aptly named ‘Spring singing, physical, emotionally and like to include or if you would like to and nursing care for patients with cancer in into Summer’. The exhibition features the work of socially. The Arts Office will hold a conjunction with specialist support services five artists (Yvonne Comber, Paul Evans, Matylda series of fun and relaxed creative within a multi-disciplinary setting. As well as Vending Machines Konecka, Dylan Lloyd and Aaminah Snowdon) workshops for staff on the first and scheduled patient treatments, the unit also Changing Rooms Q3 Call for Fundingwith prints that capture everything from delightful third Wednesdays of each month provides a walk in service for cancer patients animal characterisations to the warmth and beauty from next month until December. who feel unwell. Approximately 30 to 40 Each quarter the Board of The NCH Foundation held within the landscape. The beautifully framed The first workshop will be a singing patients are treated at the Oncology Day Unit makeson available funds for the purchase of equipment give feedback on the newsletter please printsProvide are facilitieson display for until July of this year and for fun workshop, on Wednesday 15th any given day. and support materials. This money is made available areparents a collaboration and families of the National Centre for Arts August in Robert Graves Post Grad from the results of specific fundraising activities Following a successful application by Ms Maria andstaying Health with and their The sick Gaslamp Gallery in Gorey. All Room, CLD from 1pm – 1.45pm. The Gillespie, CNM2 Oncology Clinical Trials to Med Applications must specifically benefit children and/or artworkschild at theon displayhospital. are available to purchase to workshop will be facilitated by our Day (a voluntary group of Trinity College Medical their families and must aim to meet the service plans/ staff with the Gallery offering a 10% discount. Vending machines are located in All applications for own Clara Monahan: Musician / Music Students who raise money for hospital projects) objectivesthe of the Hospital, under the following areas: Furtherfunding information will be given is equalavailable consideration from the Arts by Therapist. It is an opportunity to have Where necessary, staff lockers will contact the Communications Officer on unit was presented with €18,000. These moniesÝ Ongoing refurbishment in the wards and Officethe Board Ext: and 2076. notification The Exhibition will be willgiven officially to an enjoyable break from work, sing were for a refurbishment project for the creation of departments. ‘open’all applicants on April as 12th to the in thesuccess Volunteer or otherwise Coffee Shop a few songs and meet like-minded a multipurpose room for patients and patient toilet atof 6pmtheir –applications. all are welcome All funding to attend. granted people. All materials provided. Booking Ý Purchasing the most up-to-date equipment, facilities. The renovations are now complete and must be drawn down within six months is on a first come first served basis which cannot be provided for by Government the final result would equal any room on Room to of being awarded. Application forms are with a maximum of 12 participants. To various locations convenient to the funding. Improve! available through this link or by contacting the book or for further information please be provided. Contact Ext: 2991 to Ext: 3035. The Oncology Day Unit are ever grateful to Med Day Foundation office. The closing date for receipt contact [email protected] or group who raised the money for this project. They of applications is 31st August 2018. [email protected] also want to acknowledge the incredible support Pictured from left to right at the opening of from various Hospital Departments and personnel the new rooms were Paul Elmes (Technical who contributed to this project, particularly the Services, Liz Kinlan (Nursing ADON), Heather wards. Sloane (CNS Medical Oncology), Maria Gillespie Facilities and Technical Services team. (Medical Oncology) and Ailish Naughton, former apply for a locker. Chairperson of Med Day ‘I Adore You’ by Yvonne Coomber

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Pastoral Care End of Life Care

The healthcare chaplains of the This is the End of Life Symbol which is pastoral care team provide for the from our Celtic tradition. You may see emotional, spiritual, religious and this symbol on a curtain, on a nurse’s existential needs of all patients and station or on the door of a patient’s staff. The service is available twenty room – it signifies that a patient has four hours a day. We also provide died or is dying. It is a visible reminder support for patients and staff of all to everyone to create an atmosphere of faith traditions, beliefs, philosophies respect and quiet for both the deceased Transport and none. We liaise with leaders of and their family. these faiths and beliefs and we provide information on all aspects of spiritual care for healthcare staff. Pastoral care By Bus Taxsaver Commuter Tickets includes counselling, presence, a For details contact Dublin Bus This scheme enables staff to listening heart, prayer, arrangements on (01) 8734 222 or log onto purchase tax saver commuter tickets for sacraments, support in decision www.dublinbus.ie from Dublin Bus, Iarnrod Eireann and making, advice relating to faith and the Luas light rail system from their advocacy. employer. By availing of the scheme, By Train Please contact the pastoral care team staff will be able to save up to 52% Upon arrival by train into Heuston with regard to patients who request on an annual travel pass which is and Connolly Stations, the Luas a visit and for terminally ill, palliative purchased by the Hospital on their operates a service from both care, end of life care patients. behalf and the cost deducted from stations to the Hospital. See their salary on a monthly/fortnightly The Hospital chapel and contemplation information below on the Luas. basis. The scheme is administered by room are sacred spaces available for the Human Resource Directorate and patients and staff and provide a quiet By Luas further information is available on place for reflection, and quiet prayer. The Hospital is accessible through the intranet. Services take place in the chapel Crèche the red line on the Luas. The line daily and are advertised on the notice Nurture Crèche is a crèche facility starts at Connolly Station, runs Bike to Work board in the department. Pastoral Care available to children of staff. through Middle Abbey Street, Information and prayer leaflets are also Tallaght University Hospital also Please contact Crèche Manager at Heuston Station, and finishes in available. Tallaght. The Hospital is adjacent participates in the Bike to Work (01) 414 3337. to the second last stop on this Scheme. The scheme is administered To contact the Healthcare Chaplain line, aptly-named, “Hospital”. by the Human Resource Directorate Bleep 2725 Trams run daily at regular and further information is available intervals. For more information, on the intranet. please visit www.luas.ie

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Communications The Square Loyalty & Media Card For Hospital Staff

Media enquiries concerning Hospital The Square Tallaght operate a loyalty information, policies or patient status card for Hospital staff, called the information are dealt with by the Chief Emergency Service Card, this card Executive and the Communications enables staff to avail of up to 25% in office. The provision of interviews, selected stores. Participating stores statements or any other information in The Square display an image of connected with the services provided the card in their shop window if they by the Hospital should not be are participating in the initiative, undertaken without the prior approval discounts and special offers will also of the CEO’s office. Outside normal be listed on The Square’s Website/ working hours such enquiries are dealt Facebook. Once you have been issued with by the Senior Nursing Manager with a Staff Identification badge you on duty. If you are contacted by media can apply for a card by obtaining an directly please transfer them to the application form at the Customer Communications Office. If the office is Information Desk in the Square on unavailable the Hospital Switch have Level 2. You will be issued with a card out of hours contact details. which you then produce along with your Staff Identification badge in the participating outlet.

Moving On

Resignations Employees must give the minimum notice as stipulated in their Contract of Employment of their intention to resign from Tallaght University Hospital employment.

Pension Schemes/Entitlements There are three superannuation schemes. Full details of these schemes are available on the HR intranet page and from the pensions office.

36 People Caring for People to Live Better Lives

Tallaght University Hospital, Tallaght, Dublin 24, D24 NR0A. www.tuh.ie