TABLE OF CONTENTS OHECC – A History of Collaboration The purpose of OHECC is to foster communication among higher education IT professionals across the state. In past conferences, we have communicated and shared ideas, created state-wide problem solving committees, negotiated state-wide contracts where all schools enjoyed buying discounts, and created ongoing relationships between IT professionals. This tradition of collaboration and building relationships continues today with OHECC 2014 and is expected to grow as we move forward into the future of technology together.

OHECC COMMITTEE...... 4 WELCOME...... 5 SPONSORS...... 6 GENERAL INFORMATION...... 7 DOWNTOWN KENT MAP & DINING...... 10 FACILITY MAPS...... 13 AGENDA AT A GLANCE...... 17 PRESENTATIONS AT A GLANCE...... 18 FEATURED SPEAKER...... 20 WEDNESDAY, MAY 21 AGENDA...... 21 THURSDAY, MAY 22 AGENDA...... 26 FRIDAY, MAY 23 AGENDA...... 34 VENDOR FLOOR PLAN...... 38 VENDOR DIRECTORY...... 40 ATTENDEE ROSTER...... 73 NOTE PAGES...... 81

3 COMMITTEE

OHECC Steering Committee Members

The University of Akron Neal L’Amoreaux, Manager, Enterprise Operations Cleveland State University William Shepard, Director, Operations and Technical Support University of Cincinnati Mark Young, Director, Infrastructure Services Kent State University Wendy Shih, Manager, Information Services Kent State University Jay Frye, Director, Service Management Miami University Ricki Davidge, Manager of Campus Partnerships Shawnee State University Dan White, User Support Manager The University of Toledo Mike Lowry, Manager, Information Security Wright State University Mary Clem, Assistant Director, CaTS Client Services

kent State University Planning Committee

Ed Mahon Vice President and CIO of Information Services Paul Albert Executive Directory, Information Services Jay Frye Director, Service Management Wendy Shih Manager, Information Services David Cunningham Manager, Information Technology Jamie Miller Conference & Event Services, University of Cincinnati

Future OHECC hosts

2015 2016 2017 Miami University Youngstown State University The Ohio State University

4 5 WELCOME

Kent STATE UNIVERSITY welcomes you to ohecc 2014

Welcome to Kent State University and to the 2014 OHECC conference,

The Kent State community is proud to host this year’s conference and to bring together such a talented group of technology professionals from across Ohio. I encourage you all to take advantage of this opportunity to share resources, techniques, and solutions to solve the problems we all face; and to build and enhance professional and personal relationships. This is an opportunity to build relationships, to have fun, and to get to know one another.

Ed Mahon Vice President and CIO of Information Services, Kent State University

4 5 OHECC 2014 CONFERENCE SPONSORS

Thank you to our sponsors! Without our gracious sponsors, an event like this would not be possible. Stop by the Vendor Showcase on Thursday and thank them for their generosity.

Platinum Premier Sponsors AdvizeX Technologies MCPc, Inc. Frontier Communications Palo Alto Networks Juniper Networks

Gold Reserve Sponsors Adobe Systems, Inc. Cadre Information Security All Lines Technology CentraComm Aruba Networks Dell

Silver Select Sponsors 7signal Independents Fiber Network AT&T Infiniti Systems Group Atomic Learning ITS Partners Avalon Technologies, Inc. iVideo Technologies Avaya JEM Tech Group Biamp Systems LANDESK Software Blackboard Microsoft Bomgar NetApp Brown Enterprise Solutions Netech Cambridge Computer Nimble Storage Cannon IV, Inc. Oracle CBTS PeerApp CDW-G Polycom Ciber Pomeroy Cisco Systems Schoolhouse Electronics Code42 Sirius Computer Solutions Commvault Systems Tegile Systems Desire2Learn Incorporated Triad Technology Partners Extreme Networks VMware F5 Networks Workday IBM

6 7 General Info INFORMATION GENERAL 7 our T

onnection Wednesday: 11:00 AM - 9:00 PM 11:00 AM Wednesday: - 6:00 PM 7:30 AM Thursday: PM - 1:00 AM 7:30 Friday: ool s Chool hion fas - lab yle Shuttle hours: ocation of events of ocation techsT conference shuttles conference Parking nternet C Internet Wireless L Thursday 11:15 - 12:00 PM and 1:15 - 2:00 PM, Rockwell Hall PM and 1:15 - 2:00 PM, Rockwell 11:15 - 12:00 Thursday support School to learning/teaching, in the Fashion has been created ‘TechStyleLAB’ The in the of digital design and production technologies investigation and commercial research localized, more exploring a model for create is to TechStyleLAB goal of the The fashion context. impact A key of the the fashion industry. digital supply chains for sustainable and creative digital design and manufacturing how software/ lies in demonstrating concept TechStyleLAB for dynamic workflows can be used in conjunction create with rich media interfaces to hardware Kent State University Hotel & Conference Center - Pass code: KSU1234 code: - Pass Center & Conference Hotel University State Kent network. wireless - connect the OHECC University to State Kent If you will be driving in daily, arrangements have been made to OHECC participants park in the OHECC to been made to have arrangements will be driving in daily, If you of OH- corners the at lot is located The is needed. permit No lot. Hall) parking Museum (Rockwell Overflow Dr. Hilltop onto by turning off of Lincoln is accessed and St. and Lincoln 59 (Main St.) pizza John’s lot behind the Papa parking the Rockwell from the street across is available parking St. on N. Lincoln of advantage take Center, and Conference Hotel University State in the Kent staying are If you part Central Garage, of the Kent Authority) Parking Transit Regional Area (Portage the PARTA St. off of S. Depeyster is located entrance Parking the hotel. from directly across located Gateway This is an exciting time for us to host the OHECC conference, as there has been a lot of activity as there in conference, host the OHECC us to time for is an exciting This a massive has undergone area the downtown While the University! and at Kent both downtown than stronger city the between has grown University and the the relationship revitalization, this opportunity of it with you. some have share thrilled to to We’re ever. State will be held in the Kent gatherings Large locations. activities in three will occur Conference A short Esplanade the University down walk downtown. located Center and Conference Hotel while in Franklin, place sessions will take Various Halls. and Rockwell Franklin to you will take most meals will be served in Rockwell. and Campus. Hotel University State the Kent between shuttle running will be a continuous There Halls. and Rockwell Franklin between located on campus conveniently will be stop The 6 GENERAL INFORMATION the on‐demand production of textile/fashion products. The TechStyleLAB houses a range of digital output devices, such as our wide format digital textile printer and digital embroidery machines in one collective space to allow for a completely vertical on‐demand design/production environment. In addition to our existing equipment and our partnership with the School of Art’s Craft/Textiles area to make use of digitally-driven looms, we also seek to add in laser cutting/etching equipment, whole garment knitting machines and more. The TechStyleLAB will ultimately be able to support small companies as an ‘incubator’ space to take advantage of combined access to the tools. This process has already started at the grassroots level through initial partnerships with small entrepreneurial Ohio businesses to provide on‐demand production digital prints for textile products. The commercial service is used as a means to generate income to support the TechStyleLAB’s activities, as well as to provide a more meaningful understanding of the commercial and production oriented issues of the technology. The TechStyleLAB places design and business-led inquiry at the heart of its research directive. We welcome explorations into historical/archival research and potential reinterpretations with the digital technologies, wearable technologies, hardware and software development, web‐based presentation and marketing channels, the cultural/social/psychological aspects of textiles, and the creation of artifacts for exhibition purposes. By housing and creating this research/commercial environment in the context of The Fashion School, we will be able to integrate students into the model for both research projects and commercial service solutions, allowing for rich learning experiences that extend well beyond the standard classroom environment. jmc studio - DIGITAL TELEVISION STUDIO AND CONTROL ROOM tour

Thursday 10:15 - 11:00 AM and 1:15 - 2:00 PM, Franklin Hall Students learn and practice their craft in a $2.5-million television studio and control room. This state-of-the-art digital facility fully replicates what our students will find in professional TV studios and provides them with real-world opportunities to grow and develop in this multimedia age. The facility is home to our student media station, TV2, and provides versatility for classes and for extensive student use. The studio features green-screen technology for multi-set environments, which allows students to participate in different television program productions in addition to news. black squirrel...Unofficial mascot Once nonexistent in this area, the now ubiquitous black squirrel is affectionately considered Kent State University’s unofficial mascot. The creatures were imported to campus as the mission of “Operation Black Squirrel” in 1961, in which Larry Woodell, then the campus ground superintendent, and “Biff” Staples, a retired Davey Tree employee, personally delivered the furry critters from Canada. Woodell had first seen the black squirrels when traveling in the late 1950s through Chardon, Ohio, a small rural town 30 miles northeast of Kent. In a September 1982 article in the Daily Kent Stater, Woodell was described as being confused by the squirrels’ unique color and startled 8 9 General Info INFORMATION GENERAL (330) 346-0100 (330) 929-3000 9 ther ampus Police s information Miscellaneous O tate Universityseum Mu State Kent Sheraton Suites Akron/Cuyahoga Falls Akron/Cuyahoga Suites Sheraton OH 44221 Falls, Cuyahoga St., 1989 Front (330) 672-3070 Dial emergencies 911 for Center & Conference Hotel University State Kent Ohio 44240 Kent, St., 215 S. Depeyster C May 4 Visitor Center Visitor 4 May http://www.kent.edu/about/history/May4/thevisitorscenter/ Walk Sculpture http://www.kent.edu/campuses/maps/map.cfm Ohio near Kent of interest Points http://www.kentohio.net/attraction-near-kent-ohio/attractions-near-kent-ohio In January, 1982, Kent State University received the largest and most valuable gift and most valuable the largest received University State 1982, Kent In January, paintings collectioncostume, founding in 1910: the its of fashion, historic since offered arts Shannon Rodgers and Jerry amassed by partnersand decorative Silverman, in Jerry City. York in New Avenue a manufacturer of high-end on Seventh Inc., Silverman, dresses nearly and accessories, gift included 4,000 costumes original Silverman/Rodgers The antique In 1983, Akron library. art reference and a 5,000 volume of decorative 1,000 pieces collection glass. of American their extensive Miller donated and Paul Tarter collectors Jabe other many 20,000 objects major gifts from - enriched by collection over numbers now The the Museum the University, to collection gateway A teaching and cultural donors. generous and preserving fashion and decorative interpreting exhibiting, collecting, to is dedicated arts. by their struggle to escape hunters. to their struggle by in mid-20th-century the predators Chardon, by outnumbered in number and greatly Scarce rare-colored creatures, by the Taken off in the area. killed were eventually black squirrels Staples, the help of his friend, enlisted them. He for elsewhere search began to Woodell trip. on a business Canada of them in Ontario, an abundance who discovered the the pair handled discovery, born. Based on Staples’ was Black Squirrel” “Operation which involved Kent, Ontario to task of transporting from squirrels the complicated six months. over governments and Canadian States with the United correspondence to wagon in a station Ontario to the pair drove In early 1961, successful. plan proved The they Then, authorities. wildlife Canadian by been trapped had that pick up 10 squirrels the campus hauling the furry Once back in Kent, to in individual cages. returned cargo is history. as they say, the rest, and released, were black squirrels 8 DOWNTOWN MAP

10 11 General Info ype ype Pizza American Sandwiches Thai Subs and Sandwiches American Subs and Sandwiches American, BarAmerican, Pizza American, BarAmerican, Pizza American, BarAmerican, Mexican Japanese, Sushi, BarJapanese, Subs and Sandwiches Mediterranean, Bar Mediterranean, Bar Pizza, Greek, American, BarAmerican, Subs and Sandwiches Italian cream Ice dogs, Hot American, Fine Dining Fine Mexican Pizza, Italian Pizza, Bar Sandwiches, American/Cajun, T Bar Sandwiches, T SandwichesPizza, GUIDE DINING WN KENT NTO DOW 11 ddress ddress 114 W. Erie St. Erie W. 114 215 S. Depeyster St. 215 S. Depeyster 154B E. Main St. 1665 E. Main St. 1665 E. Main St. St. Willow 115 N. 319 W. Main St. W. 319 313 E. Main St. 135 Franklin Ave. 135 Franklin St. Water 146 S. 152 Franklin Ave. 152 Franklin St. 100 E. Erie 295 S. Water St. Water 295 S. 112 Ste St., 100 E. Erie 295 S. Water St. Water 295 S. St. Water 108 S. 195 E. Erie St. 195 E. Erie St. 107 S. Depeyster 176 E. Main St., Acorn Corner Acorn 176 E. Main St., St. Water 215 S. 210 S. Depeyster Alley Acorn 164B E. Main St., 1313 W Main St. 1313 429 E. Main St. 135 E. Erie St., 135 E. Erie St. Water 138 S. A A St. 100 E. Erie 405 E. Main St. ounter C estaurant estaurant Pick-up Service Full Ramella’s Pizzeria Ramella’s Zenas Pit Pita Wild Papaya Wild Subs Station Penn Wild Goats Cafe Goats Wild John’s Jimmy Ray’s Place Ray’s Pizza Guy’s The Pufferbelly The Pizza Fresh Oven Georgio’s Panini’s Grill Mexican Fresco Newdle Bar Newdle Deli Square Franklin Laziza EuroGyro Buffalo Wild Wings Wild Buffalo Subs Cosmic Dave’s Bricco Bricco and Creamery Coneys College Bistro On Main Bistro Chipotle BelleriaItalian Restaurant & Pizza R Tavern Street Dave’s/Water Cajun Bar 145 Pizza Bruno’s R 10 DOWNTOWN KENT DINING GUIDE Taco Tonto’s 123 Franklin Ave. Mexican Troy Grille 118 E. Main St. Mediterranean

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16 17 General Info KSU Hotel KSU Hotel ranklin Hall ranklin Franklin Hall Franklin Downtown Kent Kent Downtown KSU Hotel, Ballroom KSU Hotel, Ballroom KSU Hotel, Franklin Hall, 339 Hall, Franklin 340 Hall, Franklin Tavern Street Water

A GLANCE AT AGENDA Rockwell Hall, Atrium Hall, Rockwell Rockwell Hall, Atrium Atrium Hall, Rockwell Rockwell Hall, Atrium Atrium Hall, Rockwell

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17

Franklin Hall, 213, 312/314, 317, 321, 339, 340 213, 312/314, Hall, Session 4 Franklin Breakout 317, 321, 339, 340 213, 312/314, Hall, Session 5 Franklin Breakout 317, 321, 339, 340 213, 312/314, Hall, Session 6 Franklin Breakout

Registration Opens Registration Breakfast Breakfast Breakfast 213, 312/314, 317, 321, 339, 340 Hall, Session 7 Franklin Breakout CIO Panel Franklin, 110. 213, 312/314, 317, 321, 339,340 Session Franklin, Breakout Lunch & Reception Showcase Vendor Showcase at dinner giftPick up your card the Vendor To-Go Remarks & Lunch Closing

Lunch Lunch 213, 312/314, 317, 321, 339, 340 Hall, Session 1 Franklin Breakout 213, 312/314, 317, 321, 339, 340 Hall, Session 2 Franklin Breakout Ballroom KSU Hotel, and Entertainment Reception Dinner Blues Night Registration Opens Registration Consortium Meeting Internet2 Valley Ohio ay 21 21 May ay 22 May rsday, Thursday, Wednesday, Wednesday, *See session descriptions for room numbers *See room session descriptions for 10:00 - 12:00 PM OARnet Member Meeting Member Meeting PM OARnet 10:00 - 12:00 PM IUC - Security10:00 -12:00 Meeting 12:00 PM Ballroom KSU Hotel, Address & Keynote Welcome 12:30 - 2:00 PM CIO Meeting 2:15 - 4:30 PM IUC 2:15 - 3:15 PM 3:30 - 4:30 PM 5:00 - 6:00 PM 6:00 - 7:00 PM 7:30 PM 7:30 AM AM 9:00 - 10:00 8:00 - 9:00 AM Dinner 8:00 - 9:00 AM 9:15 - 10:15 AM 10:30 - 11:30 AM 8:00 AM 7:30 AM Registration Opens F Registration 7:30 AM 9:15 - 10:00 AM 10:15 - 11:00 AM 11:15 - 12:00 PM 12:00 - 1:00 PM 1:15 - 2:00 PM 2:00 - 5:00 PM 23 May Friday, 11:45 - 12:45 PM 16 PRESENTATIONS AT A GLANCE

Wednesday Wednesday Thursday Thursday Thursday Thursday Friday 2:15 - 3:15 3:30 - 4:30 9:15 - 10:00 10:15 - 11:00 11:15 - 12:00 1:15 - 2:00 9:15 - 10:15

Administrative Systems Cloud Administrative Systems Administrative Systems Administrative Systems Administrative Systems Administrative Systems Cheap, Quick, and Easy Kiosks A Feasibility Study of the Implementing a Data Room Retention Like You’ve Never Room Kuali: Keep Your Money in Using iPads and Other Mobile New Generation SaaS ERP Warehouse: Meeting the On-call Scheduling System Moving to Drupal 213 Seen It! 213 Your Mission! Devices Systems Need

The University of Toledo Cleveland State University Bowling Green State University Miami University Kuali Foundation University of Toledo Kent State University

Cloud Educational Technology Educational Technology Cloud Educational Technology Educational Technology Educational Technology Always on. Using vCloud Seamless Deployment: University of Cincinnati Pedagogy, Technology & Space: Room Director for Dynamic Student UA Virtual Lab How AVB is Changing Room Digital Media on Campus - A Improving our Faculty School of Information Integrating an 312/314 Lab Environments in Higher Implementation Rebooted Networking as We Know It 312/314 Day in the Life of a Student Technology Refresh Technology Virtual Sandbox Active Learning Initiative Education Program Franklin University University of Akron Biamp Systems University of Cincinnati, MCPc Adobe Case Western Reserve University Kent State University

Administrative Systems Security Security Cloud Cloud Cloud Security Implementation of Identity How Microsoft Remote Innovative Approach to Data Transforming IT Service Room Management Solution with Desktop Services Helped Us Room Authenticating and Why It’s Time to Upgrade to a Two-Factor Authentication Security and Compliance in a Delivery using a Customizable 317 Microsoft™ Forefront Identity Solve a Desktop 317 Authorizing the Cloud Next-Generation Firewall Higher Education Cloud-based ITIL Product Manager® (FIM) Security Issue Marshall University Miami University University of Cincinnati Miami University Cleveland State University Ohio University Kent State University Triad Technology Partners Server/Network Server/Network Server/Network Cloud Cloud Cloud Infrastructure Cloud Infrastructure Infrastructure Next Generation Datacenter - Voice in the Cloud~ The Unified Communications: Room Compute, Storage, Bandwidth Management at Room Enhancing Collaboration Infrastructure Planning and Internet2 and You Next Generation Telephony Enabling Collaboration in a 321 Virtualization on Prem and in Miami University 321 with Cloud Communications Funding Service Diverse University Environment the Cloud Miami University Kent State University Cincinnati Bell Technology Miami University AT&T Ohio University Kent State University Solutions PeerApp Server/Network Server/Network Server/Network Server/Network Server/Network Infrastructure Infrastructure Cloud Infrastructure Infrastructure Security Infrastructure Tools and Tricks for Identity Management: Providing Enterprise Room Kiosks on VDI: Doing the Ohio Centers of Room Is your Application Ready for Managing Modern Higher-Ed Service Management Enhancing the User Network Inter-site 339 Hardest Thing First Excellence 339 a Disaster? Data Centers Experience Connectivity on a DSL Budget

Cuyahoga Community College Marshall University Miami University Kent State University Kent State University Kent State University Kent State University Server/Network Cloud Cloud Cloud Cloud Infrastructure Cloud Cloud

University of Akron’s Room Box Cloud Storage and Migrating Voice Services to Cloud Computing: Room Lessons Learned from the The Cloud Cloud-Based Data Cloud Support Roundtable 340 Collaboration the Cloud Preparing for the Transition 340 Sochi Olympics Warehouse

Ohio University Frontier Communications Gartner Kent State University Avaya University of Akron Ohio University The Ohio State University

18 19 General Info Cloud Friday Security Program 9:15 - 10:15 Ohio University Infrastructure Infrastructure Server/Network Server/Network Moving to Drupal to Moving Kent State University State Kent Kent State University State Kent Kent State University State Kent Kent State University State Kent Kent State University State Kent Network Inter-site Inter-site Network Technology Refresh Refresh Technology Providing Enterprise Enterprise Providing Improving our Faculty Faculty our Improving Seamless Deployment: Administrative Systems Administrative Educational Technology Educational Next-Generation Firewall Next-Generation Unified Communications: Communications: Unified Cloud SupportCloud Roundtable Enabling Collaboration in a Collaboration Enabling Why It’s Time to Upgrade to a to Upgrade to Time It’s Why Connectivity on a DSL Budget Diverse University Environment University Diverse A GLANCE AT PRESENTATIONS Cloud Cloud Security Funding Thursday Experience Warehouse 1:15 - 2:00 Ohio University Ohio University Infrastructure Integrating an Integrating Server/Network 19 University of Akron University of Toledo Cloud-Based Data Cloud-Based Data Kent State University State Kent Enhancing the User the User Enhancing Authenticating and Authenticating University of Akron’s of Akron’s University Authorizing the Cloud Authorizing Identity Management: Management: Identity Administrative Systems Administrative Educational Technology Educational Active Learning Initiative Learning Active On-call Scheduling System Infrastructure Planning and Infrastructure Case Western Reserve University Western Case Pedagogy, Technology & Space: & Space: Technology Pedagogy, AT&T Avaya Adobe Cloud Cloud Thursday a Disaster? Your Mission! Your Infrastructure Infrastructure 11:15 - 12:00 Kuali Foundation Kuali Sochi Olympics Server/Network Server/Network Kent State University State Kent Triad Technology Partners Technology Triad Cleveland State University State Cleveland Transforming IT Service Transforming Administrative Systems Administrative Educational Technology Educational Enhancing Collaboration Collaboration Enhancing Cloud-based ITIL Product Cloud-based Lessons Learned from the from Learned Lessons Kuali: Keep Your Money in Your Keep Kuali: Day in the Life of a Student in the Life Day with Cloud Communications with Cloud Digital Media on Campus - A Digital Media on Campus Is your Application Ready for Ready for Application your Is Delivery using a Customizable Delivery using a Customizable 340 339 321 317 213 oom oom oom oom oom oom R R R R R R 312/314 Cloud Cloud Cloud PeerApp Seen It! The Cloud The Thursday Security Issue Infrastructure Infrastructure 10:15 - 11:00 Miami University Miami University Miami University Solve a Desktop a Desktop Solve Server/Network Server/Network Miami University Kent State University State Kent Kent State University State Kent Service Management School of Information School of Information How Microsoft Remote Remote Microsoft How University of Cincinnati of Cincinnati University Administrative Systems Administrative University of Cincinnati, MCPc Desktop Services Us Helped Retention Like You’ve Never Never You’ve Like Retention Bandwidth Management at at Bandwidth Management Technology Virtual Virtual Sandbox Technology Need Cloud Cloud Cloud Gartner Service Solutions Security Thursday Excellence Biamp Systems 9:15 - 10:00 Miami University Ohio Centers of Ohio Centers Higher Education Cloud Computing: Computing: Cloud University of Cincinnati Implementing a Data a Data Implementing How AVB is Changing AVB How Cincinnati Bell Technology Cincinnati Bell Technology Administrative Systems Administrative Educational Technology Educational Voice in the Cloud~ The The in the Cloud~ Voice Warehouse: Meeting the Meeting the Warehouse: Bowling Green State University State Green Bowling Networking as We Know It Know We as Networking Next Generation Telephony Next Telephony Generation Preparing for the Transition the for Preparing Innovative Approach to Data Data to Approach Innovative Security and Compliance in a Security and Compliance 18

Cloud Cloud Cloud Security Systems the Cloud the Cloud 3:30 - 4:30 Wednesday Data Centers Data Infrastructure UA Virtual Virtual UA Lab Miami University Server/Network University of Akron Marshall University Kent State University State Kent Compute, Storage, Storage, Compute, Tools and Tricks for for Tricks and Tools Frontier Communications Frontier Cleveland State University State Cleveland Educational Technology Educational A Feasibility Study of the Study A Feasibility New Generation SaaS ERP Generation New Implementation Rebooted Implementation Two-Factor Authentication Two-Factor Migrating Voice Services to Voice Migrating Next Generation Datacenter - Datacenter Next Generation Managing Modern Higher-Ed Managing Modern Higher-Ed Virtualization on Prem and in on Prem Virtualization Cloud Cloud Cloud Devices Education 2:15 - 3:15 Wednesday Ohio University Collaboration Infrastructure Miami University Server/Network Manager® (FIM) Franklin University Franklin Marshall University Internet2 Internet2 and You Hardest Thing Thing Hardest First The University of Toledo The The Ohio State University Ohio State The Box Cloud Storage and and Storage Cloud Box Administrative Systems Administrative Administrative Systems Administrative Kiosks on VDI: Doing the Kiosks on Always on. Using vCloud vCloud on. Using Always Cuyahoga Community College Community Cuyahoga Management SolutionManagement with Lab Environments in Higher Environments Lab Implementation of Identity of Identity Implementation Director for Dynamic Student Dynamic for Director Student Microsoft™ Forefront Identity Identity Forefront Microsoft™ Using iPads and Other Mobile iPads Using Cheap, Quick, Kiosks and Easy Cheap, 340 321 339 317 213 oom oom oom oom oom oom R R R R R R 312/314 FEATURED SPEAKER

kENNETH J. SPANGLER FedEx Ground & FedEx Freight IT Systems Senior Vice President & CIO Information Technology

Ken Spangler is Senior Vice President, Information Technology FedEx Services, and CIO for FedEx Ground and FedEx Freight Systems.

As Senior Vice President and CIO, Ken is responsible for coordinating all information technology services for FedEx Ground, FedEx Home Delivery, FedEx SmartPost, FedEx Freight and FedEx Custom Critical in the U.S. and Canada. A team of 900+ IT professionals and 250 external consultants perform all aspects of IT systems development and support.

Spangler embraces a collaborative approach, working across a large team. By emphasizing the creative and analytical abilities of team members, he keeps his team challenged and innovative. His inclusive approach to developing and implementing IT solutions reflects his philosophy: “There is no they or them, only we and us”.

Spangler has been in the transportation industry for 26 years, most of it with FedEx. He began as a software developer and progressed through the organization, including in a variety of management positions in Information Technology.

His work has been recognized with a number of awards, including Computerworld Premier 100 IT Leaders Award, CIO Magazine’s Ones to Watch in I.T. Award, and is also a multiple winner of FedEx’s prestigious Five-Star Award. A graduate of the University of Pittsburgh, he serves on the IBM Power System Board of Advisors, and the University of Pittsburgh IT Industry Advisory Board among other positions.

Spangler has addressed advanced IT automation on CNBC-TV and is often invited to speak about management of technology and technology uses in business. He is particularly sought after to talk about the successful development and implementation of complex IT systems in growing business.

A self-proclaimed sports junkie, he particularly loves baseball, from high school through professional. Spangler finds that baseball’s unique combination of teamwork and individual performance reflective of his own IT team. Ken and his family also enjoy waterskiing and snow skiing.

20 21 Wednesday

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software all the way through product development and delivery. Audience interaction is encouraged, and several examples of HTML5 coding techniques for mobile devices will be presented. Donald Curtis, The University of Toledo

Always on. Using vCloud Director for Dynamic Student Lab Environments in Higher Education

Track: Cloud Location: Franklin Hall, Room 312/314 VMware’s vCloud Suite, specifically vCloud Director, are tools that are enabling educators to develop and create dynamic remote lab environments for students. These lab environments can be generated on demand and modified as necessary to provide an easily supportable learning environment. In addition to student learning use, system developers and engineers can make use of a sandbox environment that takes advantage of software defined networking (SDN) and software defined security (SDS). Since vCloud Director makes use of SDN and SDS, development and test environments can be brought online as needed and destroyed when not in use without making changes to the physical infrastructure. Justin Bumbico, Todd Whittaker, Franklin University

Implementation of Identity Management solution with Microsoft™ Forefront Identity Manager® (FIM)

Track: Administrative Systems Location: Franklin Hall, Room 317 Identity Management is a challenging issue in higher education with a large number of users and regular provisioning, de-provisioning and role changes for students, faculty and staff. Marshall University IT staff went through different iterations of account management systems over the years and recently implemented a new solution based on Microsoft™ Forefront Identity Manager® (FIM). With the new system deployed in place, users are brought from Ellucian® Banner® with all their data including roles and groups and are created in Active Directory with updated group memberships. This solution provided authentication (creating account credentials in Active Directory) and initial authorization (granting certain privileges via group membership based on roles and criteria in Banner®). This presentation takes the audience though the process of planning, deploying and operating this solution and offers lessons learned practices used. Edward Aractingi, Marshall University

Internet2 and You

Track: Cloud Location: Franklin Hall, Room 321 A discussion of current capabilities and uses of Internet2 and Net+ services currently offered. Chris Bernard, Miami University

22 23 WEDNESDAY, MAY 21 Kiosks on VDI: Doing the hardest thing first

Track: Server/Network Infrastructure Location: Franklin Hall, Room 339 A deep dive into the technical hurdles and tough decisions made in our kiosk refresh that led us to a pure thin client and VDI environment that is hardened to withstand the toughest registrations and conditions. What we learned was essential to our next phases with VDI. Peter Anderson, Cuyahoga Community College Wednesday Box Cloud Storage and Collaboration

Track: Cloud Location: Franklin Hall, Room 340 Both Ohio State and Ohio University had requests from Departments and Colleges for a collaboration tool that would make it easy to collaborate not only with faculty and staff on campus, but also with people outside of our respective Universities. Prior to rolling out Box, Ohio State and Ohio University did not have an approved, secure file sharing and collaboration solution, leaving faculty and staff to use any free or paid service they could find, and leaving our University’s data spread across services such as DropBox, SkyDrive/ OneDrive, Google Drive. David Alexander, Ohio University; Brant Thomas, The Ohio State University

3:15 PM...... BREAK Sponsored by: Adobe Systems, Inc. Location: Franklin Hall

3:30 - 4:30 PM...... BREAKOUT SESSION 2

A Feasisibity Study of the New Generation SaaS ERP Systems

Track: Cloud Location: Franklin Hall, Room 213 Two years ago, Cleveland State University (CSU) began the process of evaluating whether or not Cloud Based SaaS ERP systems were a viable option. CSU has been on its current “legacy” ERP system (PeopleSoft) for 15 years and felt there was potential for the new generation of cloud based ERP systems to provide a more strategic and easier to manage platform to work with. This presentation will go over the reasons why CSU began this process, how well these systems would meet our needs, and our conclusions about their potential. Peter Phillips, Cleveland State University

UA Virtual Lab Implementation Rebooted

Track: Educational Technology Location: Franklin Hall, Room 312/314 Discuss how The University of Akron provided an “always on” remote computer lab environment that enabled students to gain access to software and tools necessary to accomplish specific requirements for their degree programs. Learn how the University

22 23 WEDNESDAY, MAY 21

of Akron stood up a Cloud based Virtual Desktop Computer lab and then moved it back into the UA Data Center. Topics to be discussed are Cloud Based VDI, Desktops as a Service Model, VDI Costs, Software Licensing, Metrics, Training Faculty & Students on how to access. Eugene Marchand, University of Akron; Nick Zambo, Citrix

Two-Factor Authentication

Track: Security Location: Franklin Hall, Room 317 Security incidents prompted Miami to look at implementing two-factor authentication (TFA) for all users for specific systems. This presentation will discuss the overall approach, the code that we were able to leverage from UPenn, challenges posed by design decisions we made, our deployment strategy, and our experiences to date with TFA at Miami. Joe Bazeley, Miami University

Next Generation Datacenter - Compute, Storage, Virtualization on Prem and in the Cloud: A Hybrid Success Story

Track: Cloud Location: Franklin Hall, Room 321 Learn how Kent State University built the datacenter of tomorrow. Discuss dense computing through the use of blade and storage technologies including converged architectures. Utilization of Virtualization (VMware) as well as cloud compute and storage integration topics. Walt Bainey, Todd Ryan, Joe Friscone, Kent State University

Tools and Tricks for Managing Modern Higher-Ed Data Centers

Track: Server/Network Infrastructure Location: Franklin Hall, Room 339 This session discusses how data center managers effectively deal with day-to-day tasks. The presenter shares helpful tips to reduce the environment complexity and increase staff productivity in monitoring servers, storage and other hardware, managing HVAC cooling and power utilization, maintaining redundancy, physical security, patching and securing applications. The session presents the typical components of modern data centers, explains how modern data center is transforming and highlights some of the challenges that require tools to manage. IT also provides a real-world example of solutions used by the presenter to manage the data center efficiently with limited staff. Edward Aractingi, Marshall University

Migrating voice services to the cloud

Track: Cloud Location: Franklin Hall, Room 340 The question isn’t whether or not to deploy voice in a virtualized environment. Is it viable? Our speaker will tell attendees how to deploy a virtualized model and do so in a way that will be most cost effective for the University. In this event you will learn about the four models of deploying UC—on-site, public cloud, private cloud and hybrid cloud—and how

24 25 WEDNESDAY, MAY 21

to determine which model is best for your organization. We will help you compare each model’s capital and operational expenses, as well as the risk factors involved so that you’re able to make an informed decision and mitigate any potential challenges ahead of time. Stephen Brown, Frontier Communications & Mitel Communications

5:00 - 6:00 PM...... RECEPTION Sponsored by: MCPc, Inc. Location: KSU Hotel, Ballroom Wednesday Alex Bevan - In a few short words...Alex Bevan has been sharing his voice, guitar, music and stories with audience for more than forty years. First known as the “Skinny Little Boy” from Cleveland, Ohio who came to “Chase your wimmin’ and drink your beer”, Alex has made a name for himself throughout the Regional Ohio music scene. Drawing on his deep skill set of imaginative and honest song writing combines with an agile, improvisational wit that dovetails wonderfully with his flawless guitar slinging, Alex never fails to delight and charm audiences no matter what the venue. His recordings span the gamut from folk to folk rock and pop to children’s educational music. He has won a number of awards for his commercial efforts in radio and television including an Emmy for his score of the “American Promise –Rustbelt Blues” for WKYC. Alex’s creative works have also contributed to documentary film scores. The recent release of “I have No Wings”, on Fiddler’s Wynde Records (his 21st recording of original music) celebrates the mature vision of a songwriter who connects the dots from “back in the day” to the present with poetry, compassion and a knack for melody unmatched by many in the modern music movement.” www.alexbevan.com

6:00 PM...... DINNER Sponsored by: AdvizeX Technologies Location: KSU Hotel, Ballroom

7:30 PM...... BLUES NIGHT Location: Water Street Tavern, 132 S Water Steet Join us for Blues Night at the Water Street Tavern. Water Street Tavern is the premier venue in Kent and beyond for food, drink, and fun! On Stage....Colin John Band An accomplished, versatile musician,Colin commands the stage with both his guitar prowess and passionate singing. Coming from The Big Island of Hawaii, Colin John, ”The Transpacific Bluesman” is internationally regarded and recognized as a unique musician, possessing equal skill on acoustic, resonator and electric guitars. “This is what Jimi Hendrix might have sounded like if he abandoned the rat race, moved to Hawaii, taken up surfing and let the sun and waves bestow their laid-back highs”- Guitar Player Magazine on Colin’s music” Guitar Player Magazine on Colin’s music.

24 25 THURSDAY, MAY 22

7:30 AM...... REGISTRATION OPENS Location: Franklin Hall, 3rd Floor

8:00 - 9:00 AM ...... BREAKFAST Sponsored by: CentraComm Location: Rockwell Hall, Atrium

9:15 - 10:00 AM...... BREAKOUT SESSION 3

Implementing a Data Warehouse: Meeting the Need

Track: Administrative Systems Location: Franklin Hall, Room 213 Building on the successes of the past year, the BGSU Data Warehouse team now begins the task of documenting client requirements, identifying data sources, developing star schemas and presenting end-user reports. Beginning with a brief overview of the extract, transform and load (ETL) process that was presented at last year’s OHECC event, the bulk of this presentation will focus on interviewing upper administrators to determine their needs and then working with the data once you have it. Amy Beltano, Theresa Sherwood, Bowling Green State University

How AVB is changing Networking as we know it

Track: Educational Technology Location: Franklin Hall, Room 312/314 More AV Streaming! Students, Faculty and Administrators alike are seeking richer content, often involving the live streaming of audio and video content—across campus, or around the globe. In response, the IEEE is evolving Ethernet to better accommodate such time-sensitive data, automatically managing clocking, bandwidth reservation, and QoS... Dynamically! Attend and find out what Audio Video Bridging could mean for your network and content delivery systems, now, and in the future. Read Wineland, Biamp Systems

Innovative Approach to Data Security and Compliance in a Higher Education

Track: Security Location: Franklin Hall, Room 317 While having a robust Enterprise Risk Management function in your organization is a big plus, the proposed approach also allow defining data security “risk function” in an absence of the overarching risk management program. The approach is intuitive, easy to understand, and apply against virtually any academic institution. Unlike other frameworks, it focuses on allowing faculty, students, staff and other partners meet their objectives while staying safe and compliant. Bogdan Vykhovanyuk, Matthew Williams, University of Cincinnati

26 27 THURSDAY, MAY 22

Voice in the Cloud~ The Next Generation Telephony Service

Track: Cloud Location: Franklin Hall, Room 321 CBTS, Ohio’s leading Public Sector IT Managed Service Partner, offers a dynamic suite of fully integrated voice and data solutions which consolidate emerging, collaborative services such as: VOIP, SIP trunking, unified communications, unified messaging, wireless network integration, call centers, E911, audio/video conferencing, and emergency mass broadcasting services. Join us as we provide an inside view of the CBTS hosted service platform, Next Generation Telephony Service (NGTS) and learn firsthand how NGTS offers a comprehensive set of the most innovative, cost effective solutions that finally link the unique needs of higher education with state of the art technology communications. Jenni Heckman, Dave Absalom, CBTS

Ohio Centers of Excellence Thursday Track: Cloud Location: Franklin Hall, Room 339 Join our speaker and a panel of Higher Ed CIO’s as we discuss two differing concepts surrounding Centers of Excellence in the State of Ohio and how your school can benefit. Chris Bernard, Miami University

Cloud Computing: Preparing for the Transition

Track: Cloud Location: Franklin Hall, Room 340 For most organizations, the adoption of cloud-based services is a “when,” not “if,” proposition. While there are technical hurdles to overcome, the more compelling requirements involve the shift of business responsibilities to third-parties. In this presentation, Gartner Senior Director Kevin Kampman discusses how to develop an adoption plan for secure cloud-based services. Kevin Kampman, Gartner

10:00 AM ...... BREAK Sponsored by: Cadre Information Security Location: Franklin Hall 10:15 - 11:00 AM...... BREAKOUT SESSION 4

jmc studio - DIGITAL TELEVISION STUDIO AND CONTROL ROOM tour

See description on page 8. Location: Franklin Hall

Retention Like You’ve Never Seen It!

Track: Administrative Systems Location: Franklin Hall, Room 213 This presentation allows Miami University to show off their new MUSST analytical tool.

26 27 THURSDAY, MAY 22

A BI application that provides verifiable retention and graduation metrics by student characteristics to support Miami’s retention goals. The presentation will also cover the methodologies used and lessons learned while creating this successful project. Phyllis Wykoff, Alan Clift, Roxanne Storer, Miami University

University of Cincinnati School of Information Technology Virtual Sandbox

Track: Cloud Location: Franklin Hall, Room 312/314 The University of Cincinnati’s College of Education, Criminal Justice, and Human Service (CECH) School of Information Technology Virtual Sandbox was designed to address the need to create a scalable online learning environment for IT students in an effort to replace existing physical labs. The Sandbox utilizes VMware vCloud Director platform in conjunction with MCPc, a regional VMware integrator. The Virtual Sandbox allows University resources to be consumed anytime, anywhere, in a device agnostic fashion. The Virtual Sandbox provides the tools students need to build real-world systems while providing IT faculty the ability to monitor and assist students while on- and off-campus. Jason Gerst, Mark Stockman, University of Cincinnati; Ben Warner, MCPc, Inc.

How Microsoft Remote Desktop Services Helped Us Solve a Desktop Security Issue

Track: Cloud Location: Franklin Hall, Room 317 How Miami University is using Microsoft Remote Desktop Services and RemoteApp to solve a desktop security issue and make applications more accessible to all users. Bryan Powell, Nick Parrish, Miami University

Bandwidth Management at Miami University

Track: Server/Network Infrastructure Location: Franklin Hall, Room 321 This session will emphasize the growing need of universities and colleges in bandwidth resources. Today universities and colleges are providing students with the most updated materials using websites and applications to match their needs to excel. Miami University has understood this need and analyzed internet usage patterns and available technologies to develop a strategy to address this demand. PeerApp and Miami University will present the experiment and its results and, will explain why transparent caching is an invaluable tool to manage this “substantial” media content, including Netflix, YouTube, iOS updates, Windows updates and other popular content. Steve Bradley, Miami University ; Paul Southwell, PeerApp

Service Management

Track: Server/Network Infrastructure Location: Franklin Hall, Room 339 Kent State and Blackboard Student Services have embarked in a partnership to improve 28 29 THURSDAY, MAY 22

the quality of Kent State’s IS services. Together we’re ensuring that the quality of the experience of our students, faculty and staff is beyond their expectations. Join us to hear about how we’re working together. Jay Frye, Kent State University; Susan Mealiea, Blackboard

The Cloud

Track: Cloud Location: Franklin Hall, Room 340 Premise and Cloud service delivery models will be contrasted at the intersection of an IT CapEx premised budgeting model and that of a Cloud consumption based pricing model (OpEx). Activity Based Cost accounting will demonstrate usefulness in determining key costs such as unused capacity and staff opportunity costs. Ed Mahon, Kent State University Thursday 11:00 AM ...... BREAK

11:15 - 12:00 PM...... BREAKOUT SESSION 5

techstyle lab tour

See description on page 7. Location: Rockwell Hall

Kuali: Keep your money in your mission!

Track: Administrative Systems Location: Franklin Hall, Room 213 Kuali is delivering open source software and saving millions of dollars for universities implementing it instead of other options. Find out more about examples of these cost savings, the Kuali products, and the future roadmap for building software for higher education, by higher education. Jennifer Foutty, Matthew Sargent, Kuali Foundation; Derek Sharp, Navigator Management Partners, LLC

Digital Media on Campus A day in the life of a student

Track: Educational Technology Location: Franklin Hall, Room 312/314 The following four vignettes (read that: “Demos”) will demonstrate how—by using digital media and Adobe Creative Cloud tools—a student is more successful in their quest to learn and ultimately turn that learning into a career. Along with the vignettes, we will provide an overview of creative cloud to set the stage and provide a common understanding of how Adobe is enabling education to incorporate 21st century skills into traditional learning. Class work: How media impacts learning, Demonstration (iPad apps, Photoshop CC); Lab work: How visualizing lab data can improve learning, Demonstration (Adobe Premiere Pro

28 29 THURSDAY, MAY 22

CC, InDesign CC); Administrative: Ways that Adobe will streamline the business of attending school, Demonstration (FormsCentral, Acrobat XI Pro, EchoSign); Portfolio-building: Making a compelling portfolio with Adobe tools to get that job, Demonstration (Acrobat XI Pro, Muse CC, Behance) Ryan Dietz, Adobe Systems, Inc.

Transforming IT Service Delivery using a customizable cloud-based ITIL product

Track: Cloud Location: Franklin Hall, Room 317 This interactive session will focus on how Cleveland State University (CSU) transformed and improved service delivery to end-users through a customized cloud-based system called ServiceNow, with the help of their implementation partner, Triad Technology Partners. These systems enable standardization across all areas of central IT helping to process incidents, problems and changes using the same protocols. ServiceNow includes a self-service portal, searchable knowledge base, service catalog, system news scroll, metrics and reporting. By tying users closer to service processes, Triad helped CSU improve communication between users and the IT department, reducing the time required to deliver services and break-fix support. William Shepard, Cleveland State University; Lauren Hughes, Triad Technology Partners

Enhancing Collaboration with Cloud Communications

Track: Cloud Location: Franklin Hall, Room 321 Many companies see cyber-attacks as the biggest threat to their organization – however, employees or contractors represent nearly the same percentage of data breaches. The popularity of cloud-based software and systems are driving many CISO’s to focus on data loss prevention in the cloud, yet overlook the risk of retrievable data that remains on failed hard drives and other loose media within their organization. Robert Zapotocky, AT&T

is your application ready for a disaster?

Track: Server/Network Infrastructure Location: Franklin Hall, Room 339 A look at Kent State’s solution to the recovery of primary systems during a disaster or a Disaster Recovery simulation. How we classified systems and analyzed recovery planning. I will guide you through a detailed Disaster Recovery simulation. A look at where we were last year, where we are today and where we hope to go in the next 5 years. How we scored our 2012, 2013 and 2014 exercises and if they were a success or a failure. How could we take our disaster recovery from 48 hours to 48 minutes using the cloud. Todd Mohr, Kent State University

30 31 THURSDAY, MAY 22

Lessons Learned from the Sochi Olympics

Track: Server/Network Infrastructure Location: Franklin Hall, Room 340 Avaya would like to provide an overview of the infrastructure that was put in place (based on the open std. “shortest path bridging”) to provide the many services to the variety of groups at the Sochi Olympics. The Olympic venue has many similarities to large college campuses in terms of physical layout, variety of services, lg. volumes of BYOD, video and very granular security. We will discuss our virtual architecture that provides a private cloud with inherent security. Also, we will review challenges that Avaya faced and share our successes and shortcomings. This will be presented by a technical engineer familiar with the Sochi deployment. Greg Schweikert, Avaya

12:00 PM - 1:00 PM...... LUNCH Sponsored by: Frontier Communications Location: Rockwell Hall, Atrium Thursday

1:15 - 2:00 PM...... BREAKOUT SESSION 6

jmc studio - DIGITAL TELEVISION STUDIO AND CONTROL ROOM tour

See description on page 8. Location: Franklin Hall

techstyle lab tour

See description on page 7. Location: Rockwell Hall

On-call Scheduling System

Track: Administrative Systems Location: Franklin Hall, Room 213 The developed application will be able to provide information of oncall schedules including the members, roles, types (such as backups and primaries), teams, departments, pager numbers, etc. Hospital staff can see the oncall assignments using the calendar or grid view. The administration has the ability to assign new schedules and edit or delete current schedules. Staff information will be automatically pulled from the database, making it easy for administrators to make error free assignments. The level of access a user will have to the different modules will be determined when they authenticate. Other functionalities including sort, filter, print, send page, and search will also be included. Golrokh Mirzaei, Mammad Wadood Majid, University of Toledo

30 31 THURSDAY, MAY 22

Pedagogy, Technology & Space: Integrating an Active Learning Initiative

Track: Educational Technology Location: Franklin Hall, Room 312/314 Relationships between technologists and instructors often consist of brief encounters incapable of producing sustained improvements in education. CWRU has developed an Active Learning Fellowship resulting in enduring, transformative relationships. The presenters work with faculty of all ranks and disciplines to create communities of learner/ educators. New learning spaces, methods of instruction and integration of technology enable these fellows to grow and thrive. This presentation will take advantage of the collective wisdom of instructional technologists, educators, and innovators participating in the session by providing a mix of speaker presentation and open, small group discussions around faculty engagement and curricular innovation. Brian Yuhnke, Tina Oestreich, Wendy Shapiro, Mike Kenney, Case Western Reserve University

Authenticating and Authorizing the Cloud

Track: Cloud Location: Franklin Hall, Room 317 Survey of providing disaster tolerant authentication and authorization with cloud-based services and results of several types of implementation. Allen Gattis, Chris Hayes, Ohio University

Infrastructure Planning and Funding

Track: Server/Network Infrastructure Location: Franklin Hall, Room 321 It’s midnight on Saturday. Do you know how you will fund the replacement of your infrastructure? Ohio University will present its processes and templates for identifying capital planning needs, estimating and modeling costs, creation of a capital plan for review with senior management, and achieving approval to move forward with capital projects. Aaron Leatherwood, Ohio University

Identity management: Enhancing the user experience

Track: Security Location: Franklin Hall, Room 339 Today managing user expectations is a very daunting task. Turning to an identity management system to create meaningful human interactions seem rather peculiar, but if implemented properly almost any product, system, or service can elicit a positive user experience. During this session we will look a few identity related functions coupled with proper usability techniques to create a secure environment for users to function in. Matthew Pahls, Kent State University

32 33 THURSDAY, MAY 22

University of Akron’s Cloud-Based Data Warehouse

Track: Cloud Location: Franklin Hall, Room 340 The University of Akron runs PeopleSoft HCM, Finance, and Campus Solutions so it was a natural fit to use Oracle EPM and OBIEE. The scope of work to implement the data warehouse was significant, and it was clear that there would be significant cost and effort in the first 90 days to support an in-house architecture solution. By leveraging the Oracle cloud service, On Demand, it allowed us to hit an aggressive timeline with the initial cost considerably less that trying to accomplish the setup with internal resources. The beginning of the project was difficult due to a variety of issues that came up around the use of the application across a WAN. At one point, we thought we would have to do a complete new architecture to make the warehouse work. Eventually, we came up with a solution by working through the issues together with our vendor as a team, and the project was successful with only a minor delay. Susan Rzyczycki, University of Akron Thursday

2:00 - 5:00 PM ...... VENDOR SHOWCASE & RECEPTION Sponsored by: Aruba Networks - Ice Cream Social Location: KSU Hotel, Ballroom Please join us at the vendor showcase at the Kent State Hotel and Conference Center Ballroom to pick up your gift card for dinner. You will find us located inside the Vendor Showcase.

6:30 PM...... DINNER DOWNTOWN KENT Sponsored by: Juniper Networks Please use this gift card you received at the Vendor Showcase to enjoy dinner at any of the fantastic downtown dining establishments. You can find a list of places to eat and enjoy yourself on page 10.

32 33 FRIDAY, MAY 23 8:00 AM...... REGISTRATION OPENS Location: Franklin Hall, 3rd Floor

8:00 - 9:00 AM...... BREAKFAST Sponsored by: Dell ...... Location: Rockwell Hall, Atrium

9:15 - 10:15 AM...... OHECC STEERING COMMITTEE MEETING Invited participants only. Location: Franklin Hall, Room 110

9:15 - 10:15 AM...... IUC CIO MEETING Invited participants only. Location: KSU Hotel, President’s Conference Room 9:15 - 10:15 AM...... BREAKOUT SESSION 7

Moving to Drupal

Track: Administrative Systems Location: Franklin Hall, Room 213 Kent State has been using Commonspot(Vendor: Paperthin) for past 9 years. After outgrowing Commonspot capabilities, we evaluated “Garter’s Top Quadrant” for possible CMS replacement and chose Drupal. D rupal is an open source software maintained and developed by a community of 630,000+ users and developers. In this presentation, we will share our experience in using an open source CMS. Acquia provides Cloud hosting, developer tools and support for Drupal. We will also discuss how we are utilizing Acquia services in improving and strengthening our system. We will share challenges we faced during developing scalable and maintainable and responsive web site. Prasanna Joshi, Kent State University

Seamless Deployment: Improving our Faculty Technology Refresh Program

Track: Educational Technology Location: Franklin Hall, Room 312/314 Kent State has utilized a third party administrator in an effort to improve efficiency with its faculty technology refresh program. Learn how we improved our processes regarding inventory management, imaging practices and deployment techniques. James Raber, Kent State University

Why It’s Time to Upgrade to a Next-Generation Firewall

Track: Security Location: Franklin Hall, Room 317 The bad guys keep getting better. They have found out advanced techniques that get around our old defenses. Scanning for their signatures was enough for a while, but not now. We can no longer just lock a few ports and feel safe at night. An application port can change everyday. These security bandits hijack IP addresses, hiding behind legitimate

34 35 FRIDAY, MAY 23 people to launch their attacks. Stopping them has gotten harder; our defenses have become more durable. Older enterprise firewalls and IPS are not enough anymore. We saw this and decided to deploy a new next generation of defenses that combines firewalls and IPSs with the ability to respond to new threats. Ali Kapucu, Douglas Westfall, Kent State University

Unified Communications: Enabling Collaboration in a Diverse University Environment

Track: Server/Network Infrastructure Location: Franklin Hall, Room 321 There were several major steps that led to the implementation of Unified Communications at Kent State University. The development and design of migrating phone systems, identifying and applying new applications as well as upgrading the current architecture took considerable efforts. In the eyes of the participants, all of these steps contributed significantly to the implementation of this project. Topics Covered: Provide an overview of the migration path from Kent States University’s Legacy PBX to Cisco Unified Communication platform. Provide an overview of the collaborative applications that were implemented for faculty, staff and personnel. Provide an overview of the Unified Communications campus and regional architecture. Andy Molls, Marianne Cohol, Kent State University

Providing Enterprise Network Inter-site Connectivity on a DSL Friday Budget

Track: Server/Network Infrastructure Location: Franklin Hall, Room 339 KSU has over 20 remote sites and regional campus locations without the luxury of dark fiber to connect them. With so many options and prices, how did KSU choose between site- to-site VPNs over the public Internet, wireless point-to-point links, and provider’s private high speed ethernet options? This presentation will review the considerations taken and lessons learned while solving the challenges of providing enterprise level wired and wireless access, VOIP and redundant/failover connectivity for these sites. KSU will explain how OARnet provides them with a privately routed cloud network, and why this has been our preferred solution going forward. Thomas Bordonaro, Kent State University

Cloud Support Roundtable

Track: Cloud Location: Franklin Hall, Room 340 As we add new cloud services to our IT portfolio, support for these services in a BYOD environment has increasingly become a challenge. We wanted to hold a roundtable discussion geared toward framing the issues faced by University IT Service Desks, Service Owners, Cloud Service Providers and the end user. Michelle Donaldson, David Alexander, Ohio University

34 35 FRIDAY, MAY 23 10:30 - 11:30 AM...... CIO PANEL Location: KSU Hotel, Ballroom CIOs will discuss their visions, share ideas and answer questions.

11:45 AM...... TOP PRESENTER AWARD & CLOSING REMARKS Location: KSU Hotel, Ballroom

12:00 PM...... Lunch To-Go Sponsored by: All Lines Technology

36 37 Vendors 3737 Plus, by attending, you will reiceve a $25 gift card for Thursday night’s dinner in night’s Thursday for a $25 gift card will reiceve you attending, by Plus, Kent! Downtown Be sure to stop by the Vendor Showcase and thank them all for their dedication to OHECC. OHECC. to their dedication all for and thank them Showcase Vendor the by stop to Be sure not be possible! would them, this event Without endor DirectoryVendor 3636 VENDOR FLOOR PLAN By Table # Company Table # Company Table # Company Table # AdvizeX Technologies 1 Commvault Systems 19 NetApp 37 7signal 2 Desire2Learn 20 Netech 38 AT&T 3 Dell 21 Nimble Storage 39 Atomic Learning 4 Frontier Communications 22 Oracle 40 Avalon Technologies, Inc. 5 Cannon IV Inc 23 PeerApp 41 Brown Enterprise Solutions 6 F5 Networks 24 Pomeroy 42 Avaya 7 IBM 25 Schoolhouse Electronics 43 Biamp Systems 8 Independents Fiber Network 26 Sirius Computer Solutions 44 Blackboard 9 Aruba Netwoks 27 Tegile Systems 45 Bomgar 10 ITS Partners 28 Triad Technology Partners 46 Cambridge Computer 11 iVideo Technologies 29 VMware 47 Extreme Networks 12 Adobe Systems Inc. 30 Workday 48 Cisco Systems 13 Juniper Networks 31 JEM Tech Group 49 Polycom 14 Cadre Information Security 32 Palo Alto Networks 50 CDW-G 15 All Lines Technology 33 Infiniti Systems Group 51 Ciber 16 MCPc, Inc. 34 CentraComm 52 CBTS 17 LANDESK Software 35 Code42 18 Microsoft 36

By Company Company Table # Company Table # Company Table # 7signal 2 CentraComm 52 MCPc, Inc. 34 Adobe Systems Inc. 30 Ciber 16 Microsoft 36 AdvizeX Technologies 1 Cisco Systems 13 NetApp 37 All Lines Technology 33 Code42 18 Netech 38 Aruba Netwoks 27 Commvault Systems 19 Nimble Storage 39 AT&T 3 Dell 21 Oracle 40 Atomic Learning 4 Desire2Learn 20 Palo Alto Networks 50 Avalon Technologies, Inc. 5 Extreme Networks 12 PeerApp 41 Avaya 7 F5 Networks 24 Pomeroy 42 Biamp Systems 8 Frontier Communications 22 Polycom 14 Blackboard 9 IBM 25 Schoolhouse Electronics 43 Bomgar 10 Independents Fiber Network 26 Sirius Computer Solutions 44 Brown Enterprise Solutions 6 Infiniti Systems Group 51 Tegile Systems 45 Cadre Information Security 32 ITS Partners 28 Triad Technology Partners 46 Cambridge Computer 11 iVideo Technologies 29 VMware 47 Cannon IV Inc 23 JEM Tech Group 49 Workday 48 CBTS 17 Juniper Networks 31 CDW-G 15 LANDESK Software 35 38 39

-function Area -function

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26 25 24 23 22 21 20 19 LAN P FLOOR VENDOR

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16 44 43 42 41 40 39 38 37 36

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7signal Avalon Technologies Eric Camulli John Paul Gradin [email protected] [email protected] Steve Skordillis Kyle Scharoll [email protected] [email protected]

Adobe Systems Inc. Avaya Jim Brungo Matt Grashoff [email protected] [email protected] Ryan Dietz Wayne Hodges [email protected] [email protected] Greg Schweikert AdvizeX Technologies [email protected] Mark Lakas [email protected] Biamp Systems Jay Musser Read Wineland [email protected] [email protected]

All Lines Technology Blackboard Inc Diane Milholland Maria Cvitkovic [email protected] [email protected] Susan Mealiea Aruba Networks [email protected] John Cox [email protected] Bomgar David Laliberte Pete Williamson [email protected] [email protected]

AT&T Brown Enterprise Solutions Krista Fryfogle-Schaller Tamara Hembury [email protected] [email protected] Robert Zapotocky Lynne Quinn [email protected] [email protected] Thomas Thomson Atomic Learning [email protected] Deb Meester [email protected] Cadre Information Security Todd Price Denise Quiles [email protected] [email protected]

40 41 Vendors DIRECTORYVENDOR ystems etworks ommunications earn ystems etworks isco S ode42 S ommvault rontier C rontier C Meredith Tony [email protected] Brian Swisher [email protected] C SollyNicole [email protected] C Sobeida Cabrera Sobeida Cabrera [email protected] Dell Suzanne Graham [email protected] Mahoney Mitch [email protected] Moore Kevin [email protected] L Desire2 Cvek Ivana [email protected] Extreme N Jerry Herzog [email protected] McDowell Tom extremenetworks.com tmcdowel@ F5 N John Pullen [email protected] F Clancy Malone [email protected] 41 omputer , Inc. omm G iber ambridge C ambridge annon IV entraC Dewey Holleman Dewey [email protected] James Squires [email protected] C C CDW- Bob Egan [email protected] Susan Pichotta [email protected] Benda Mike [email protected] CBTS Absalom David [email protected] Jenni Heckman [email protected] Kiggins P.J. [email protected] C C Hussein Ashraf [email protected] Maggio Frank [email protected] Shank Steve [email protected] Joe Brennan Joe Brennan [email protected] Fletcher Ryan [email protected] Hastings Jonathan [email protected] 40 VENDOR DIRECTORY

IBM Microsoft Kevin Hill Bruce Edwards [email protected] [email protected] Rusty Fishel Independents Fiber Network [email protected] Katie Etgen Ken Notter [email protected] [email protected] Suzanne Schmitz Rich Seymore [email protected] [email protected]

Infiniti Systems Group NetApp Rosanne Cornelius Dave Franko [email protected] [email protected]

ITS Partners Netech Lisa Hamm Joe Schaumleffel [email protected] [email protected] iVideo Technologies Troy Stevens David Sinibaldi [email protected] [email protected] Duane Wilde [email protected] JEM Tech Group Shelley Deane Nimble Storage [email protected] Brian Adair [email protected] Juniper Networks Ryan Andreas Thomas Adams [email protected] [email protected] Feliberto Cruz Oracle [email protected] Antonia Eshbaugh [email protected] LANDesk Mark Phillips Gar Welsch [email protected] [email protected] Choua Vang [email protected] MCPc, Inc. Matt Previts Palo Alto [email protected] Scott Welch Joe Sierra [email protected] [email protected]

42 43 Vendors DIRECTORYVENDOR VMware Knight Greg [email protected] Larsen Chris [email protected] Molnar Chuck [email protected] Phil Penix [email protected] Workday Judd Metzgar [email protected] Payne Tom [email protected] 43 olutions lectronics ystems omputer S omputer echnology Partners choolhouse E irius C riad T egile S Vince Antonelli Vince [email protected] Brian Jewett [email protected] T S Bergsma Shawn [email protected] John Whitley [email protected] S Jim Kaltenbach [email protected] T Pomeroy Bain Marc [email protected] Sheraw Todd [email protected] Cooper Tim [email protected] Wright Chuck [email protected] Polycom McCormick Marc [email protected] App Peer Dwight Ernest [email protected] Southwell Paul [email protected] 42 PLATINUM PREMIER SPONSOR

44 45 PLATINUM PREMIER SPONSOR Vendors

44 45 PLATINUM PREMIER SPONSOR

EMBRACE THE CLOUD WITH JUNIPER NETWORKS AND FISHNET SECURITY. BUILD THE BEST.

Visit us at the conference!

46 47 PLATINUM PREMIER SPONSOR Vendors

46 47 PAN_Generic_7-5x4-5in.pdf 1 4/15/14 4:40 PM PLATINUM PREMIER SPONSOR

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48 49 GOLD RESERVE SPONSORS

Helping clients improve how they buy, implement, and manage the technology infrastructure that support their mission critical business applications.

Better Data Centers, Better Business Outcomes Cloud Computing IT Assessment & Planning Virtualization SAN/NAS Storage Solutions Networking

All Lines Technology 791 Commonwealth Drive, Warrendale, PA 15086 | PH: 724-850-9190 www.alllinestech.com Vendors

48 49 GOLDGOLD RESERVE RESERVE SPONSORS SPONSORS

Unleash creativity on your campus through free, on-demand professional development from Adobe.

Innovative professional development to transform teaching and learning

Adobe Professional Development goes beyond simply training educators to use Adobe software by providing a rich, engaging professional learning experience aligned with best practices in adult learning theory.

On-demand resources available 24/7

The Adobe Education Exchange (edex.adobe.com) is your educators’ one-stop shop for accessing lesson plans, curricula, and tutorials, as well as a 75,000 member-strong community of educators worldwide.

Capacity-building Training for Trainers program

To prepare your lead educators to deliver learning experiences for their peers, they can take part in an online Training for Trainers course designed to build expertise in Adobe solutions and impart best practices for technology training delivery.

For more information

To access free Adobe Professional Development workshops, courses, and programs, visit: http://edex.adobe.com/professional-development/ Adobe & Professional Development Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners.

© 2013 Adobe Systems Incorporated. All rights reserved.

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TRUSTED TO SECURE AND MANAGE HIGH-PERFORMANCE NETWORKS

[email protected] | centracomm.net | @centracomm | 419.423.2666

Accelerate and simplify your unique path to the cloud with Dell. Vendors Whether your strategy calls for building your own cloud, improving cloud management, or the use of cloud services from the world’s leading providers, Dell provides you a single point of access to everything from advice and consultation, to deployment, streamlined management and ongoing support.

Stop by the Dell booth to see how Dell solutions can help you simplify your cloud or visit Dell.com/cloud

@dellintheclouds

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Mobilize and virtualize education with AT&T • Student Mobility Solutions • Campus Safety • Cloud Computing & Storage • Network Security • Mobile Productivity • Content Delivery Services

att.com/edu

© 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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           

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Deliver a Connected School or Campus Experience to Students and Faculty Anywhere, Anytime.

avaya.com/education

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54 55 SILVER SELECT SPONSORS Vendors

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Brown Enterprise Solutions 614-588-0248

Delivering technology solutions since 2001

Hardware Software – SaaS

Network Security Network - Wi-Fi

Managed Services Backup Solutions

Warranty Video Services Conferencing

HP

Lenovo

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family integrity trust leadership innovation vision relationships loyalty heritage partnerships character family integrity trust leadershipMANAGED innovation vision relationships loyalty heritage partnerships family integrity trust leadership innovation vision relationshipsPRINT loyalty heritage partnerships character family integrity trust leadership innovation vision relationships loyalty heritageSERVICES partnerships family integrity trust leadership innovation vision relationships loyalty heritage partnerships character family integrity trust leadership innovation vision relationships loyalty heritage partnerships character family integrity trust family integrity trust leadership innovation vision relationships loyalty heritage partnerships character family integrity trust leadership innovation vision relationships loyaltyUtilizing heritage MPS can partnerships save your company family integrity up to trust30% leadership on printing costs. innovation Take control of visionyour relationshipsprint environment loyalty today heritage with Cannon partnerships IV. character family integrity trust leadership innovation vision relationships loyalty heritage partnerships family integrity trust leadership innovation vision relationships loyalty heritage partnerships character family integrity trust leadership innovation

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EVERY ORDER. EVERY CALL... EVERY TIME...

For more than 25 years, CDW•G has been helping educational institutions revolutionize the classroom by implementing technology that helps students communicate and collaborate more effectively, while keeping networks safe and data center efficiency on high. We’re here to help you.

800.808.4239 | CDWG.com/highereducation 139744

Moving Ohio Higher Education Ahead

www.ciber.com/oracle

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FP_Headline

FP_Body • FP_Bullet FP_CallToAction

INSPIRE BRILLANCE reserved

TOGETHER rights All

it’s where learning doesn’t always take place in a classroom and where Inc. discovery can happen anywhere, at any time. it’s where video has opened the door to learning and collaborating in a whole new way, and where class is always in session. it’s where every single person can connect with teachers of all kinds wherever they may be. it’s where great Systems, minds can easily come together, so it’s also where the sky is the limit. Cisco cisco.com/go/education ©2014

Back up everyone,

everywhere. Vendors CrashPlan Endpoint Backup for Higher Ed

essentials.code42.com/OHECC2014

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From Classroom to Server Room Mobility Done Right Higher Education has some of the highest demand for Bring Your Own Device, but also faces the greatest risks and challenges in implementing it. Enterasys Mobile IAM enables BYOD with complete security for the campus network and data and guarantees the implementation. It’s smooth to install and won’t require any additional staffing to the already-stretched higher education IT department. To find out more visit our booth at OHECC and online at http://www.extremenetworks.com/higher-education/. Vendors

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Whether your goal is to provide access to online learning applications, connect to multiple locations, share databases or reduce communication costs — you will need a reliable network you can count on. So, as an Ohio-based company that provides a high performance, high capacity fiber optic network, we can provide you with the data connectivity you need to reach your goals and stay connected! If you are interested in learning more about our turnkey solutions for your educational facility, contact us today!

When Success Counts. Performance Matters. Reliability. Experience. Teamwork. All from a single point of contact.

P: 800.634.4032 E: [email protected] W: www.ifnetwork.biz

62 63 SILVER SELECT SPONSORS

Staffing and Placement Managed Services IT Security Application Development Systems Integration

Get IT Right!

440‐546‐9440 Brecksville, Ohio Infinitisystems.com Vendors

62 63 SILVER SELECT SPONSORS

64 65 SILVER SELECT SPONSORS

Manage and secure your systems so teachers can teach.

Re-image machines, distribute software and patches, track assets and more with the leading IT management solution at the lowest educational pricing. Please contact: Gar Welsch SMB / State & Local / Education Territory Manager OH, MI, IN [email protected] | mobile: 614-657-9058

Microsoft in Education

At Microsoft, we are committed to helping

students and educators throughout the Vendors world realize their full potential. We believe technology has the power to inspire and motivate students to learn, and the ability to empower teachers to prepare students.

We also recognize technology alone is not the answer and that teachers are central to helping students succeed. By working with schools and key partners in the education industry, we are driven to deliver on this belief.

From device to advice, we are committed to education and to ensuring both students and educators have the tools they need to succeed.

www.microsoft.com

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Learn more at yepnetapp.com #yepnetapp

Visit us at www.netapp.com/edu to see how we have helped customers at many higher education institutions.

YOUR NETWORK, ANYWHERE

Netech Maintenance and Monitoring | Collaboration Enterprise Networking | Data Center | Network Security Physical Security

Michigan Wisconsin

Indiana Illinois

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Visit netechcorp.com to find an office location near you.

66 67 SILVER SELECT SPONSORS

Flash-Accelerated Storage for the Modern Datacenter

Stop by our booth for a chance to win an Amazon gift card! Vendors 20 of the 20 Top Universities

Get Better Results With Oracle

oracle.com/goto/universities or call 1.800.633.0584

Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates.

PUB NOTE: Please use center marks to align page. Print Ad Resize Job #: 414M_EDU00204_20TpUnv_OECC Ref #: 313M_EDU_TopUnivers PRODUCTION NOTES READER LASER% RELEASED Headline: 20 of the 20 Top Universities Date: 4/16/2014 Black Keyline 4/16 Project: NAS Regional Fulfillment 66 3.75” x 2.25” Type: Event Guide 67 01 2014 Live: NA Prints! Ohio Education Computing Council Trim: 3.75” x 2.25” Please examine these publication materials carefully. Bleed: NA (Quarter Page Ad) Any questions regarding the materials, Fonts: Univers LT Std. 75 Black, 65 Bold, 55 Roman, 45 Light, please contact Sandeep Hundal (650) 506-2791 67 Bold Condensed, 57 Condensed SILVER SELECT SPONSORS

Will their experience be as good as your network? Ensure a quality experience for students. More and more universities are deploying PeerApp UltraBand caching infrastructure to take full control of the delivery of video, software, games and information. Learn more at www.peerapp.com

www.peerapp.com

Breakdown walls and unleash minds with Polycom video collaboration Discover Polycom education video solutions. www.polycom.com/education

©2014 Polycom, Inc.

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         Vendors

Technology for the classroom

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Standardize IT Services. Facilitate Research Initatives. Reduce Costs.

ServiceNow Preferred Solutions Partner Vendors

Software Defined Data Center End User Computing Hybrid Cloud

Build your future with the VMware you know. Visit: www.vmware.com

70 71 SILVER SELECT SPONSOR

A complete picture of your organization Intuitive, insightful, and innovative, Workday provides best-in-class applications for higher education institutions. The Enterprise Cloud for HR and Finance.

Workday customers include: Brown, Cornell, Georgetown and Yale.

72 ROSTER Last Name First Name Company Title Email Absalom David CBTS Cisco Voice Principal [email protected] Adair Brian Nimble Storage Account Executive [email protected] Adams Thomas Juniper Networks Account Manager [email protected] Albert Paul Kent State Exec Director [email protected] Alden David The Ohio State University Director of IT [email protected] Alexander David Ohio University Project Manager [email protected] Allen Reid Wright State University Edn User Support Specialist II [email protected] Anderson Peter Cuyahoga Community College Director, Network Services [email protected] Anderson Terry Wright State University Interim Director, Computing and [email protected] Telecommunications Services Andreas Ryan Nimble Storage Systems Engineer [email protected] Antonelli Vince Triad Technology Partners Account Manager vince.antonelli@triadtechpartners. com Aractingi Edward Marshall University Director IT Infrastrcuture Systems [email protected] Azizuddin Mohammed Cleveland State University Sr. Network Messaging Admin [email protected] Bain Marc POMEROY Business Development Executive [email protected] Bainey Walt Kent State University Systems Design Architect Svr Supt [email protected] & Engr Baker Bryan Zane State College Director of Network & Security Services [email protected] Barge Scott Cleveland State University Manager, Integrations [email protected] Bazeley Joe Miami University Information Security Officer [email protected] Beidler Jim Columbus State Community Deputy CIO [email protected] College Beltano Amy BGSU Data Warehouse [email protected] Benda Mike CentraComm Territory Manager [email protected] Bender Dave Otterbein University Executive Director [email protected] Bergsma Shawn Tegile Regional Account Executive [email protected] Bernard Chris Miami University Director, Network Engineering and [email protected] Telecommunications Beverly Mendy Wright State University Operations Manager [email protected] Bordonaro Tom Kent State University IS [email protected] Boyd Will BGSU Technology Support Specialist [email protected] Brennan Joe Cambridge Computer Relationship Manager [email protected] Brungo Jim Adobe Systems Inc. Territory Account Manager [email protected] Bues Christopher Kent State University Manager, Client Infrastructure [email protected] Bullock-Myslinsky Cherie Owens Community College English Instructor [email protected] Roster Bumbico Justin Franklin University Sr. Virtualization Engineer [email protected] Calvelage Omer Rhodes State College Network Support Technician [email protected] Campbell Gabe Miami University Senior Technology Support Analyst [email protected] Camulli Eric 7signal VP Marketing [email protected] Capocciama Toni OARnet Client Relations Manager [email protected] Carson Michael Kent State University Sr. IT User Support Analyst [email protected] Clark Thomas Kent State University Sr. IT User Support Analyst [email protected] Clem Mary Wright State University Asst. Director Client Services [email protected]

73 ROSTER

Last Name First Name Company Title Email

Clift Alan Miami University ETL Analyst [email protected] Cohol Marianne Kent State University Project Manager [email protected] Cooper Tim Sirius Computer Solutions Sr. Storage Sales Specialist [email protected] Cox John Aruba Networks SE [email protected] Crow Scott Lourdes University Director of IT [email protected] Cruz Feliberto Juniper Networks Systems Engineer [email protected] Curl Steve EATON Account Manager [email protected] Curtis Donald The University of Toledo Enterprise Business Systems [email protected] Automation Developer Cvitkovic Maria Blackboard Account Executive [email protected] Daniels Brian Wright State University End User Support Specialist I [email protected] Davis William Wright State University Coordinator [email protected] Deane Shelley JEM Tech Group Sr. Technology Consultant [email protected] Deeds Cher The University of Akron Mgr Tech Support Svcs - WC [email protected] Deering Paul Ohio University Associate Professor [email protected] Dietz Ryan Adobe Systems Inc. Solutions Consultant [email protected] DiLullo Bethany Kent State University Applications Developer [email protected] Dollar James Owens Community College Help Desk Technician [email protected] Donaldson Michelle Ohio University Team Lead [email protected] Duncan Kayleigh Wright State University Sys. Admin. [email protected] Duncan Marvin The University of Akron Technology Specialist [email protected] Edmiston George Kent State University Residential Tech Supt Anal [email protected] Edwards Bruce Microsoft Solution Spec Devices [email protected] Egan Bob CDW-G Field Account Manager [email protected] Ellinger John BGSU Chief Information Officer [email protected] Erard Ken Owens Community College Application Specialist II [email protected] Ernest Dwight PeerApp Sr Systems Engineer [email protected] Eshbaugh Antonia Oracle CRM Service Automation Sales Manager [email protected] Etgen Katie Independents Fiber Network Brand Manager [email protected] Fifer Edward Owens Community College Network Engineer [email protected] Fish Greg University of Cincinnati Mgr, AHC Network Services [email protected] Fishel Rusty Microsoft Account Executive Edu [email protected] Fisher Johnson Kent State University Dir., IS, Operations [email protected] Fletcher Ryan Cambridge Computer Solution Architect [email protected] Forrest Benjamin Wright State University End User Support Specialist [email protected] Foster Paul University of Cincinnati Director, IT [email protected] Foutty Jennifer Kuali Foundation Executive Director [email protected] Frances O’Connor Owens Community College Associate Director, Applications & [email protected] Network Operations French Mark The University of Akron Mgr User Support Services [email protected] Friscone Joe Kent State University Sr. Systems Admin [email protected] Frye Jay Kent State University Director, Service Management [email protected] Fryfogle-Schaller Krista AT&T Account Manager [email protected] Gattis Allen Ohio University OS Programmer 3 [email protected]

74 75 ROSTER

Last Name First Name Company Title Email Gerasimiak Rick University of Toledo Manager, Desktop Support [email protected] Gerst Jason University of Cincinnati IT Manager [email protected] Grashoff Matt Avaya Network Specialist [email protected] Gradin John Paul Avalon Technologies Inside Sales Manager [email protected] Hadden Rich Wright State University Systems Programmer [email protected] Hagedorn Teresa University of Toledo Assistant Manager, Academic and [email protected] Healthcare Support Hall Bill Kent State University Sr. Computer Operator [email protected] Hammond Jeff Miami University Technical Services Associate [email protected] Harrison Jake Miami University Senior Technology Support Analyst [email protected] Haschak Matt BGSU Director of IT Security & Networking [email protected] Hastings Jonathan Cambridge Computer Relationship Manager [email protected] Hawk Richard Shawnee State University Associate Director Application [email protected] Computing and Operations Hayes Chris Ohio University OS Programmer 3 [email protected] Heckman Jenni Cincinnati Bell Technology Senior Account Manager [email protected] Solutions Heidepriem Brandon University of Findlay Web Services Manager [email protected] Hembury Tamara Brown Enterprise Solutions Account Executive [email protected] Herzog Jerry Extreme Networks Solution Engineer [email protected] Hickey Dr. David Cincinnati State [email protected] Hill Kevin IBM Client Executive [email protected] Hitch Debra Columbus State Community IT Coordinator [email protected] College Hodges Wayne Avaya Systems Engineer [email protected] Holleman Dewey Ciber Director [email protected] Hollowell Randy Miami University Sr. Communications & Web Coordinator [email protected] Hough Brad Kent State University Lead Network Design Engineer [email protected] Humer Miro Cleveland State University Applications Manager [email protected] Hurn Janet Miami University Coordinator of Educational Technology [email protected] Hussein Ashraf Cannon IV, Inc. Solutions Architect [email protected] Huston Andrew Kent State University Applications Support Analyst [email protected] Jackson Jonathan Wright State University Manager, Desktop Services [email protected] Jackson William Kent State University Assoc Network Design Engr [email protected] Jewett Brian Triad Technology Partners General Manager [email protected] Roster Johnson George Columbus State Community IT Tech [email protected] College Jones Jeff Wright State University Storage Administrator [email protected] Joshi Prasanna Kent State University Lead Applications Developer [email protected] Kaltenbach Jim Schoolhouse Electronics Regional Sales Manger [email protected] Kampman Kevin Gartner Senior Director [email protected] Kapucu Ali Kent State University Network Design Engr [email protected]

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Last Name First Name Company Title Email

Kaya Birsen University of Cincinnati Director, IT Customer Services & [email protected] Circulation Kelley Amanda Kent State University Assoc. Systems Admin. [email protected] Kennedy Julie Kent State University IT Training Coordinator [email protected] Kiggins P. J . CBTS Director of Sales [email protected] Kijowski Matthew Wright State University Sys. Admin [email protected] Knight Greg VMware Technical Account Manager [email protected] Kohlhepp Jason Wright State University Application Systems Adminstrator [email protected] L’Amoreaux Neal The University of Akron Mgr Enterprise Operations [email protected] Lakas Mark AdvizeX Technologies Account Executive [email protected] Laliberte David Aruba Networks Territory Manager [email protected] Lalley Joseph Ohio University Senior Associate Vice President for IT [email protected] and Administrative Services Larsen Chris VMware Sales Specialist [email protected] Latsa CJ Cleveland State University Applications Manager [email protected] Leatherwood Aaron Ohio University IT Finance Director [email protected] Looser Jim Kent State University Network Design Engineer [email protected] Lowther Andy Kent State University Network Design Engr [email protected] Maggio Frank Cannon IV, Inc. Sales, Ohio [email protected] Mahon Ed Kent State University VP for Information Services & CIO [email protected] Mahoney Mitch Dell Account Executive [email protected] Malloy Timothy Columbus State Community System Administrator [email protected] College Mantey Susan OH-TECH/OARnet Communications Manager [email protected] Marchand Gene The University of AKron Mgr User Support Services [email protected] Martin Christopher The University of Akron Systems Administrator [email protected] Massari Scott Owens Community College Systems Administrator [email protected] Matthews Dan Case Western Reserve Manager [email protected] University McConaha Dakota Zane State College Systems Support Specialist [email protected] McDowell Tom Extreme Networks Account Executive [email protected] McIntire Jeff Zane State College Help Desk Analyst [email protected] McKibben Susan The University of Akron Mgr Software Training Srvs [email protected] McQuade Cindy Inter-University Council of Ohio Vice President [email protected] Mealiea Susan Blackboard Inc Service Management Analyst [email protected] Meester Deb Atomic Learning VP of Sales - Higher Education [email protected] Meredith Tony Cisco Systems Manager, Sales [email protected] Metzgar Judd Workday Account Executive - E&G [email protected] Mezger Curtis Owens State Community Network System Support [email protected] College Middleton Jeanne BGSU Manager, Academic Applications [email protected] Miles Ryan Kent State University Sr Systems Administrator [email protected] Miller Marshal Qomo - HiteVision Sales Manger [email protected] Minnich Larry Wright State University End User Support Specialist [email protected]

76 77 ROSTER

Last Name First Name Company Title Email

Mirzaei Golrokh University of Toledo Healthcare Application Developer [email protected] Mohr Todd Kent State University Sr. Systems Admin. [email protected] Molls Andy Kent State University Network Design Architect [email protected] Molnar Chuck VMware Technical Account Manager [email protected] Molnar Dennis Kent State University Lead Systems Admin [email protected] Moore Kevin Dell Software Account Rep [email protected] Mortimer Dan Cleveland State University Manager, Student Computing Services [email protected] Mothes Holly The University of Akron Mgr Tech Learning Support Ctr [email protected] Mowbray Dr. Tom The Ohio State University Chief Enterprise Architect [email protected] Musser Jay AdvizeX Technologies Account Executive [email protected] Myslinsky Chad The University of Findlay Systems Engineer [email protected] Natale Michael Wright State University Manager, Information Security [email protected] Neugebauer Maria The University of Akron Sr Systems Administrator [email protected] Nickell Steven Wright State University Manager of Telecommunications [email protected] Notter Ken Microsoft Technical Account Manager [email protected] Nunley Andrea Kent State University Sr Director, Enterprise Application [email protected] Services O’Daniel Chris Kent Status University Programmer/Analyst Sr. [email protected] Oestreich Tina Case Western Reserve Academic Technology and Faculty [email protected] University Support Leader Overberg Benjamin University of Cincinnati Computer User Support Specialist [email protected] Ovwigho Godfrey University of Toledo Vice President/CIO [email protected] Pagura Annie Miami University Assistant VP for Academic and [email protected] Administrative Solutions Pahls Matt Kent State University Lead IT Security Engr. [email protected] Palian Joe Expedient Data Centers Solution Architect [email protected] Park Lloyd Kent State University Sr. Network Design Engr [email protected] Parrish Nick Miami University Sr. Technical Support Analyst [email protected] Parsley Douglas Shawnee State University Desktop Support [email protected] Payne Tom Workday Account Executive - E&G [email protected] Peiffer Mike University of Toledo Server and Storage System [email protected] Administrator Penix Phil VMware Systems Engineer [email protected] Perdue Mike Kent State University Acting Director Server & Client Infra. [email protected]

Peter J. Miami University Vice President for Information [email protected] Roster Technology and CIO Peterson Kyle Wright State University Manager, Lab Services [email protected] Phillips Mark Oracle Sales Representative [email protected] Phillips Peter Cleveland State University Director, Applications & Integrations [email protected] Philpot Claire The University of Akron Technology Specialist [email protected] Pichotta Susan CDW-G Executive Account Manager [email protected] Piporo Jamie Kent State University Network Design Engr [email protected]

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Last Name First Name Company Title Email

Plybon Mike The University of Akron Sr Technology Specialist [email protected] Poley Sean Miami University Policy Coordinator [email protected] Porter Dominique Cleveland State University Mgr Enterprise Network [email protected] Powell Bryan Miami University Technology Support Coordinator [email protected] Previts Matt MCPc, Inc. Account Manager [email protected] Price Todd Atomic Learning Sr. Account Mgr - Higher Education [email protected] Pullen John F5 Networks Education Account Manager [email protected] Quinn Lynne Brown Enterprise Solutions Account Manager [email protected] Raber James Kent State University Manager, Academic Federated Services [email protected] Raftovich Joe Kent State University Sr Network Design Engineer [email protected] Rathbun Dave University of Cincinnati Computer Information Analyst [email protected] Rauch Mike Wright State University End User Support Specialist [email protected] Reily Michael Panasonic Higher Education Team Leader [email protected] Richard Zera Rhodes State College Director Of Information Systems [email protected] Rife Scott Wright State University Associate Director of Information [email protected] Services Roach Colin Kent State University Sr Systems Administrator [email protected] Robinson Jake Miami University Coordinator of User Support [email protected] Robinson Mike Marietta College Internet Manager [email protected] Rodabaugh Steven Bluffton University Director of PC Computing [email protected] Rogers Matthew Kent State University Applications Developer [email protected] Rogers Cooper Dana OARnet Client Relations Manager [email protected] Ruggles Ruth Kent State University Sr. IT User Support Analyst [email protected] Russell Mark Shawnee State University Manager Applications and Databases [email protected] Ryan Todd Kent State University Lead Systems Admin [email protected] Rybarczyk George Case Western Reserve Senior System Admin [email protected] University Rzyczycki Susan The University of Akron Asst VP Applications Dev [email protected] Santee Coleen Kent State University Executive Director [email protected] Sargent Matt Kuali Foundation KHR Program Director [email protected] Sargent Sylvia Rhodes State College Systems Programmer/Analyst [email protected] Saunier Dave Kent State University Applications Developer [email protected] Schaedler Rich Expedient Data Centers Regional Account Executive [email protected] Scharoll Kyle Avalon Technologies Solutions Manager [email protected] Schaumleffel Joe Netech Senior Account Executive [email protected] Schindler Thomas The University of Akron Info Tech Security Officer [email protected] Schmidt Eric State of Ohio IT Architect [email protected] Schmitz Suzanne Independents Fiber Network Account Executive [email protected] Schweikert Greg Avaya Account Executive [email protected] Sciara Paul Kent State University Computer Oper. Supvr. [email protected] Seigneur-Harris Allyson BGSU Technology Support Specialist [email protected] Seymore Rich Microsoft Acct Tech Strategist [email protected] Shaffer Brad Kent State University Sr. Network Design Engr [email protected] Shank Steve Cannon IV, Inc. NMPS Sales Manager [email protected]

78 79 ROSTER

Last Name First Name Company Title Email

Shapiro Wendy Case Western Reserve Senior Academic Technology Officer [email protected] University Sharma Niraj Otterbein University Director of Technology Infrastructure [email protected] Sharp Derek Navigator Management Vice President & Partner [email protected] Partners Shepard William Cleveland State University Director of Operations and Technical [email protected] Support Sheraw Todd POMEROY Business Development Executive [email protected] Sherwood Theresa BGSU Enterprise Report Writer [email protected] Shih Wendy Kent State University Manager [email protected] Shultz Dean The University of Akron Administrative Systems Trainer [email protected] Sierra Joe MCPc, Inc. Account Manager [email protected] Sinibaldi David iVideo Technologies Senior Account Manager [email protected] Siroskey Michael The Ohio State University Senior Systems Manager [email protected] Skordillis Steve 7signal Area Director [email protected] Smith Clarence University of Cincinnati Change Manager [email protected] Smith Zeb Kent State University Sr Systems Administrator [email protected] Solly Nicole Code42 Business Development Representative [email protected] Southwell Paul PeerApp Sales Manager [email protected] Sponsel Lindsay Miami University Technical Services Associate [email protected] Squires James Ciber Client Development Executive [email protected] Starkey Duane Ohio University Interim Chief Information Officer [email protected] Staton Kevin Xavier University Assistant Director [email protected] Stevens Troy Netech Account Executive [email protected] Stockman Mark University of Cincinnati Professor [email protected] Storer Roxanne Miami University University Data Modeler [email protected] Straub Julie Miami University Coordinator of Educational Technology [email protected] Stuart Tim The University of Findlay Manager of Network Security & [email protected] Operations Sturm Timothy The University of Akron Technology Specialist [email protected] Swisher Brian Cisco Systems Account Manager [email protected] Thomas Brant The Ohio State University Associate Director - Enterprise [email protected] Messaging Services Thomas Carol Columbus State Community Vice President of Information [email protected] College Technology Roster Thomas Philip Kent State University Network Design Arct [email protected] Triplett Jeff Miami University Enterprise Systems Manager [email protected] Turner Jeff Chi Corporation Account Executive [email protected] Vang Choua Oracle NA Support Renewals Rep [email protected] Vendt Patricia Wright State University Systems Programmer III [email protected] Vincent Nelson University of Cincinnati VP & CIO [email protected] Virgili Vernon The University of Akron Computer Support Asst - Wayne [email protected] Wadood Majid Mohammad University of Toledo Enterprise Appl Admin & Dev mohammad.wadoodmajid@ utoledo.edu

78 79 ROSTER

Last Name First Name Company Title Email Wagner Jon Kent State University Sr Network Design Engineer [email protected] Walker Thomas Kent State University Sr Systems Admin [email protected] Walsh Brendan Kent State University IT Security Policy Mgr [email protected] Warf Larry Cleveland State University Enterprise System Administrator [email protected] Warner Ben University of Cincinnati IT Consultant [email protected] Warner Charles Shawnee State University Chief Information Officer [email protected] Wasarovich Brian The University of Akron Software Deployment Specialist [email protected] Wearley Jason Kent State University Exec. Dir., IISS [email protected] Welch Scott Palo Alto [email protected] Welsch Gar LANDesk Territory Manager [email protected] Wentworth Phil Zane State College Director of Customer Support Services [email protected] Westfall Doug Kent State University Lead Network Design Engr [email protected] Whisler Debbie Wright State University Supervisor, Classroom Technology [email protected] Services White Daniel Shawnee State University User Support Manager [email protected] White Deborah The University of Akron Asst VP Computer Operations [email protected] Whitley John Tegile Sr. Systems Engineer [email protected] Wilde Duane Netech Physical Security Account Executeive [email protected] Williams Matthew University of Cincinnati Information Security Manager [email protected] Williamson Pete Bomgar Regional Sales Manager, SLED [email protected] Wilson Bill Cleveland State University CIO [email protected] Wineland Read Biamp Systems Regional Director, Eastern North [email protected] America Winzinek Mike Kent State University Assoc Network Design Engr [email protected] Wright Chuck Sirius Computer Solutions Sr. Client Executive [email protected] Xu Mingxin Columbus State Community IT Tech [email protected] College Young Mark University of Cincinnati Director IT [email protected] Yuhnke Brian Case Western Reserve Design: Academic Technology [email protected] University Zambo Nicholas Citrix Lead Sales Engineer [email protected] Zapotocky Robert AT&T Technical Sales Manager [email protected] Zbydnowski Mary Ann OARnet Client Relations Manager [email protected] Zielinski William Cleveland State University Enterprise Network Specialist [email protected] Zimmerman Ann OARnet Manager, Client Services [email protected] Zimo Chris The University of Toledo Manager, Server Administration [email protected]

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______88 OHECC 2015: Exhibiting Service Excellence Join us on May 27 - 29, 2015 MiamiOH.edu/OHECC2015