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Asia Pacific

Contents Page

Transaction Processing Business Process Engineering

• Signature® • Aperio™

• Connected Teller™ for Signature® • Nautilus® • Card Management for Signature®

™ ® Compliance and • Communicator for Signature

™ • AML Risk Manager • POSH

® • Compliance & Fraud Management • Collections for Signature

® • FATCA Manager • Data Warehouse for Signature • Accurate™ Reconciliation Cash Supply Chain Management • Payments Fraud Manager • CorPoint®: Deposit Manager • CorPoint®: Order Manager Managed Services

• Device Manager™ • Performance Acceleration Services

• Integrated Currency Manager™ • Network Fee Advisor

• Device Manager™: Terminal Connect • Performance Advisory Services

Digital Channels Institutional Asset Management • Corillian Online® • Advantage Fee™ • DigitalAccess • Messaging Services: Message Broker

• Micronotes® Cross-Sell™ • TradeFlow™

• Mobiliti Edge™

• Mobiliti Enterprise™

• Mobiliti Reach™ • Electronic Bill Presentment and Payments Product

Signature® Extensive Functionality and Flexibility in an Enterprise-Wide Banking Solution

Key Benefits

• Enables efficient and quick development of new products and services

• Provides better measurement of customer profitability

Signature from Fiserv is a powerful, production-proven, • Integrates disparate systems real-time processing platform. Robust, scalable, functionally and applications via an enterprise rich and reliable, it supports all retail financial products services framework and processes. • Preserves the value of your IT investment

Fiserv is driving Value for Your Organisation • Accommodates mergers and acquisitions innovation in Payments, Signature delivers a powerful multi-currency Processing Services, • Services customers through branch, call and multi-lingual comprehensive retail and Risk & Compliance, centre, ATM, IVR or the Internet commercial banking platform that helps you Customer & Channel to increase the quality and effectiveness of Management and your front office and channel interactions Insights & Optimisation, Technology by providing a complete picture of customer and leading the accounts, relationships and interactions. Signature technology requirements will transformation of financial depend on your implementation; outsourced services technology to Signature is integrated with best-of- to a Fiserv service bureau or in-house help our clients change breed solutions from across Fiserv for a deployment. Either delivery method will give the way financial services full enterprise-wide banking solution that you a highly scalable and secure architecture are delivered. Visit delivers extensive functionality to your with a proven reputation for exceptional www.fiserv.com for a look institution. Signature is highly scalable and business resiliency. at what’s next now. is used by mid-tier and large institutions in more than 40 countries. Connect With Us For more information about Signature, email [email protected] or visit www.fiserv.com. Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26890-COL 10/15 Product

Connected Teller™ for Signature® Automate Customer Awareness, Campaign Solicitation Prompts and Generate Referrals

Connected Teller includes all the features you need to enable the teller team to become more customer-aware and sales-focussed:

• Customer awareness – provides customer data as a supplement to transaction data, enabling the teller to be aware of the individual with whom he/she is dealing Connected Teller for Signature from Fiserv is a smart client application environment that is a complementary companion to • Campaign solicitation – prompts a teller Aperio™ from Fiserv. It enables tellers to become an extension to deliver actionable sales and/or of your sales team in the branch, embedding a sales culture service campaigns throughout your organisation. • Generation of referrals – enables tellers to spot sales opportunities, initiate Customer-Centric Interactions conversations and generate leads

Connected Teller enables your frontline teller • Engagement history – allows a teller to team to become more customer-centric in see a list of all engagements that have customer interactions, resulting in a higher occurred between a customer and the level of customer service. It drives sales-related institution, across all channels information to the teller desktop so tellers can • Significant events – displays records promote offers and respond intelligently to of events deemed by your financial customer sales inquiries. It empowers tellers to institution as defining moments in take on a more sales-focused role by providing a customer relationship them with sales capabilities through prompts for customer information and campaigns, referral recognition and customer/financial institution contact records. Connect With Us Key Benefits For more information about • Empowers tellers to initiate leads/referrals Connected Teller for Signature, for opportunities uncovered email [email protected] or visit www.fiserv.com. • Delivers intelligent prompts to tellers, leveraging the teller as an additional channel to enable a dialogue with customers

• Enables broader CRM capability into Fiserv is driving teller solutions, allowing for a better innovation in Payments, understanding of the customer while Processing Services, making the teller aware of any activity Risk & Compliance, throughout the organisation that might Customer & Channel be underway with the customer Management and Insights & Optimisation. • Ability to automatically generate workflow Our solutions help clients and requests for internal and external deliver financial services documents and track receipt of responses at the speed of life to enhance the way people live and work today. Visit fiserv.com and fiserv.com/speed to learn more.

Fiserv, Inc. 30 Cecil Street #22-01 Prudential Tower Singapore 049712

+65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 1002-16-30342-COL 06/16 Product

Card Management for Signature® Support for the Complete Lifecycle of the Cards You Issue

Key Benefits

• Complete process automation

• Improved operational control

• User-friendly graphical interface

Card Management for Signature from Fiserv is a fully • Flexible product setup and definition integrated card management system that ensures the card • Multichannel delivery services you offer your clients are broad enough to meet all of their needs, but tailored enough to be cost effective • PCI compliant and EMV™ ready for your organisation.

Fiserv is driving Value for Your Organisation Technology innovation in Payments, Card Management for Signature is an IBM® Power System i (iSeries) Processing Services, end-to-end card management system Risk & Compliance, that supports credit, debit and prepaid Customer & Channel Connect With Us products. It is a proven, multinational Management and For more information about Card Management solution for banks of all sizes that require Insights & Optimisation, for Signature, email [email protected] card issuing and acquiring functionality. and leading the or visit www.fiserv.com. The solution features multilanguage transformation of financial capabilities (English/Spanish), double services technology to currency and chip/contactless support, help our clients change for in-house processing or in a the way financial services multi-tenant environment. Card are delivered. Visit Management supports scheme and www.fiserv.com for a look private-label card programmes, personal/ at what’s next now. corporate cards, prepaid, e-commerce (virtual cards), revolving credit and deferred lines of credit, third-party processing and third-party integration. Importantly, Card Management is certified by Visa®, MasterCard® and Fiserv, Inc. American Express®. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-27819-COL 10/15 Product

Communicator™ for Signature® Flexible, Open Architecture to Maximise Your Organisation

Key Benefits

• Varied message sets provide access to all customer and account information available through Signature

• Service message sets are available for banking, new customer, new loan, Communicator for Signature from Fiserv enables disparate new deposit, account servicing, applications and systems to speak to one another and to document management, host, Signature using industry-standard XML messaging based insurance, monetary and pay on the Interactive Financial Exchange (IFX) standard.

Connect With Us Fiserv is driving Open Architecture for a Seamless Solution For more information about innovation in Payments, Communicator for Signature, Communicator for Signature is intelligent Processing Services, email [email protected] middleware that integrates Signature, Risk & Compliance, or visit www.fiserv.com. Aperio™ for Signature and third party Customer & Channel front- and back-office applications and Management and systems into an efficient, seamless Insights & Optimisation. solution. The open architecture design Our solutions help clients allows you to maximise your investment deliver financial services in legacy systems and offers the flexibility at the speed of life to to incorporate exciting new functionality enhance the way people with agility and certainty. live and work today. Visit fiserv.com and With proven scalability, Communicator delivers fiserv.com/speed information logically and consistently to any to learn more. channel, at any time, on any device: 24/7.

Technology: Communicator is a service-oriented architecture (SOA) framework built on Microsoft.NET.

Fiserv, Inc. 30 Cecil Street #22-01 Prudential Tower Singapore 049712

+65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 1002-16-30412-COL 07/16 Product

POSH™ Dependable Operation of Complex Transaction Processing Through a Fully Integrated, End-to-End Solution

Key Benefits

• Guaranteed accuracy

• Real-time authorisation

• Fully compliant transaction processing services POSH from Fiserv gives your organisation reliable handling of transaction processing throughout the entire transaction • Multiple channel support lifecycle allowing you to stay competitive, fully compliant • Fully integrated end-to-end product and secure in the fast-paced payments industry.

Fiserv is driving Value for Your Organisation DSS certified. POSH delivers real-time innovation in Payments, authorisation with outstanding reliability POSH is an ATM and POS terminal Processing Services, and security at a reasonable cost. management, authorisation and Risk & Compliance, switching solution for payment cards Customer & Channel POSH also features reliable settlement and and payment transaction systems. From Management and reconciliation processes that guarantee device driving to authorisation support, Insights & Optimisation, accuracy and protect business integrity. POSH provides dependable operation of and leading the complex transaction processing through transformation of financial Technology a fully integrated, end-to-end product services technology to with the entire range of services needed Windows platform running DB2 database. help our clients change to complete the transaction lifecycle. the way financial services Multichannel support allows you to acquire, are delivered. Visit Connect With Us process, clear and settle debit/credit www.fiserv.com for a look For more information about POSH, transactions from any source or touchpoint at what’s next now. email [email protected] or in any format across any network. POSH visit www.fiserv.com. provides intelligent switching – with transactions routed to multiple hosts based on business rules – and ensures each transaction is delivered successfully to the issuer or network with full compliance; Fiserv, Inc. meeting all security standards. The 255 Fiserv Drive Brookfield, WI 53045 is EMV™ enabled and PCI PA +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-27057-COL 10/15 Product

Collections for Signature® Improve Operations and Efficiencies While Reducing Costs

IBM i is unsurpassed in reliability, security and scalability of the processor and database management system. By including the ability to get your IBM i data into Microsoft Office products like Excel and Word, the system gives our users the best of both worlds.

Collections for Signature from Fiserv automates collections, Technology: recovery and tracking of delinquent accounts, charged-off Collections has IBM i and accounts, NSF checks written against accounts, foreclosures, PC-based components. bankruptcies, repossessions, dealers, loan officers and special assets. Key Benefits Fiserv is driving Increase Your Collections and • Reduces past due loan delinquency ratios innovation in Payments, Maximise Profitability Processing Services, • Reduces charge-offs Collections for Signature automates Risk & Compliance, correspondence and facilitates standard • Reduces collection costs Customer & Channel messages to the client within the system. Management and • Improves operations Powerful collector queuing and management Insights & Optimisation. queuing is available with a robust tickler system • Reduces training costs Our solutions help clients to serve the user. Executive and management deliver financial services information is provided for required monitoring at the speed of life to of the total portfolio’s performance. Connect With Us enhance the way people For more information about live and work today. With the interface to the transactions Collections for Signature, Visit fiserv.com and module, you can collect your overdrawn email [email protected] fiserv.com/speed DDAs and load all account (loan and DDA) or visit www.fiserv.com. to learn more. types for collections into one system.

With Collections for Signature, your collection capacity increases (more than doubles from manual collections). Collectors can work more accounts, more aggressively work existing accounts, or perform other responsibilities with new freed collector time (such as working charged-off accounts). Increased productivity reduces Fiserv, Inc. 30 Cecil Street operating costs, increasing profits. #22-01 Prudential Tower Singapore 049712

+65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 1002-16-30413-COL 06/16 Product

Data Warehouse for Signature® Optimised Data and Metadata That Is Up-to-Date and Ready to Use

Technology

• Data Warehouse is installed in a separate partition (LPAR), generally on the same server as Signature

• The OS environment is IBM i

• The database used by the Data Data Warehouse for Signature from Fiserv is a solution that Warehouse is IBM DB2 for i enables our clients to analyse key Signature data and turn it into information by providing normalised data and metadata The extract-transform-load (ETL) process is in a database separate from the production database. accomplished with HelpSystems’ SEQUEL Data Warehouse, formerly known as RODIN.

Data Warehouse delivers immediate benefits Fiserv is driving Database Integrity by providing data and metadata structured innovation in Payments, Normalised data from Data Warehouse is to allow the building of standard reports and Processing Services, optimised for reporting and analysis purposes dashboards through commercially available Risk & Compliance, as opposed to the production database, which data mining and reporting solutions. Customer & Channel is optimised for processing high volumes of Management and accounts and transactions. Data Warehouse is Key Benefits Insights & Optimisation. fully integrated with Signature, managing the Our solutions help clients • Fully integrated with Signature extracts of the relevant data at the right times deliver financial services throughout the processing day to assure that it • Built-in mapping to Signature at the speed of life to is a consistent representation of the Signature • Utilises a very rich data warehouse enhance the way people production database. designed specifically for retail and small live and work today. and medium enterprises (SME) banking Visit fiserv.com and Data Warehouse is updated nightly to fiserv.com/speed • Isolated from the production database provide up-to-date operational reporting. The to learn more. software ensures data integrity – at the table, • Can be enterprise level with data from row or column level – and enforces business multiple platforms and sources with rules for data consistency, automatically an optional extension to the extract, documenting all rules and transformations transform, load (ETL) tool in an active metadata repository. More Connect With Us important, Data Warehouse is an accurate For more information about representation of the Signature database Data Warehouse for Signature, for that processing day and is updated and email [email protected] extended automatically every processing day. or visit www.fiserv.com. Fiserv, Inc. 30 Cecil Street #22-01 Prudential Tower Singapore 049712

+65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 1002-16-30411-COL 06/16 Product

CorPoint®: Deposit Manager Strengthen Your Customer Relationships and Generate New Revenue Opportunities

Key Benefits

• Seamless integration with your financial institution

• Simplified deposit tracking

• Supports any type or number of CorPoint: Deposit Manager from Fiserv enables your certified smart safes institution to offer a range of fee-based cash deposit services. It can be configured in ways that track and • Sophisticated online reporting manage merchant deposits and can be integrated with • Available as a standalone or your vault processor – or can accept remote currency hosted solution capture data feeds from almost any smart safe to provide merchants with online deposit histories 24/7.

Value for Your Organisation Application Server

CorPoint: Deposit Manager improves cash • Server 2008 R2, flow and availability, simplifies in-store Standard or Enterprise edition cash operations, reduces the number of • 10 or Red Hat 5.6 transportation services, eases reconciliation at both the cashier and deposit level, and • 4 cores 2+ GHz, 20 to 40 GB storage, decreases risk for the merchant customer. It 8 GB RAM is designed to strengthen your institution’s merchant customer relationships while Database Server providing increased revenue opportunities. • Microsoft Windows Server 2008 R2, Standard or Enterprise Edition, Technology or Windows CorPoint: Deposit Manager is a Web-based application. Server 2012 Standard Edition

This list sets out the minimal software • Microsoft SQL Server 2008 R2 or 2012 and hardware requirements for Deposit • 8 cores 2+ GHz, 60 to 80 GB storage, Manager. Requirements may vary based 32 GB RAM on customer’s security, performance, scalability, availability and reliability needs. Web Server Client Software • Microsoft Windows Server 2008 R2, • Microsoft Internet Explorer 9 or higher Standard or Enterprise edition; Solaris 10 or Red Hat Linux 5.6 • Reader version 9 or higher • Microsoft Internet Information Server (IIS) Industry Accolades version 7 or 7.5; Apache 2.2, IBM HTTP Fiserv is named one of the World’s Most • 2 cores 2+ GHz, 10 to 20 GB storage, Admired Companies by Fortune magazine. 4 GB RAM Connect With Us For more information about Report Server for Performance View: CorPoint: Deposit Manager, • IBM Cognos 10.2.1 email [email protected] Fiserv is driving • 4 cores 2+ GHz, 120 to 160 GB storage, or visit www.fiserv.com. innovation in Payments, 8 GB RAM Processing Services, Risk & Compliance, Customer & Channel Batch Server Management and • 4 cores 2+ GHz, 20 to 40 GB storage, Insights & Optimisation, 8 GB and leading the transformation of financial services technology to help our clients change the way financial services are delivered. Visit www.fiserv.com for a look at what’s next now.

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26878-COL 10/15 Product

CorPoint®: Order Manager Simplify Currency Management for Your Merchant Customers

Key Benefits

• Time savings for your customers with self-service user management

• Convenience for your customers with a single point of access for cash orders

CorPoint: Order Manager from Fiserv is a flexible remote cash • Immediate intelligence with automated capture solution that streamlines, automates and simplifies management reports and dashboards currency management by enabling currency ordering through an automated telephone system or online Web portal. • Deployment options that fit your needs

Fiserv is driving Value for Your Organisation on customer’s security, performance, innovation in Payments, scalability, availability and reliability needs. CorPoint: Order Manager provides Processing Services, convenient Web-based, automated Risk & Compliance, The solution should be installed onto telephone cash orders with order and Customer & Channel dedicated hardware where: deposit history available 24 / 7 through a Web Management and portal. It enables your merchant customers • Application servers are separated Insights & Optimization. to be more efficient, controlled and cost- from data-storage servers Our solutions help clients effective in their cash operations. Order deliver financial services • Application servers are clustered Manager can be configured to automatically at the speed of life to verify merchants’ credit limits and balances • Data is persisted into a disk array enhance the way people before cash is shipped, forecast order live and work today. • Data backups or replicates are maintained amounts, post debit entries to merchants’ Visit fiserv.com and accounts, track deposits and electronically Virtualisation of application components fiserv.com/speed pass order details to cash vault operations is also supported. Fiserv will recommend to learn more. and armoured truck providers for delivery. specific hardware configurations adapted to your business requirements. Technology Industry Accolades Overview Fiserv is named as one of the World’s Most Order Manager is a Web-based application. Fiserv, Inc. Admired Companies by Fortune magazine. 255 Fiserv Drive Brookfield, WI 53045 Configuration Requirements +1-800-872-7882 Connect With Us +1-262-879-5322 This list sets out the minimal software For more information about CorPoint: Order and hardware requirements for Order 30 Cecil Street Manager, email [email protected] Manager. Requirements may vary based #22-01 Prudential Tower or visit www.fiserv.com. Singapore 049712 +65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-27091-COL 03/16 Product

Device Manager™ Deliver Improved Results and Minimise Costs While Keeping Your Devices in Top Working Order

Key Benefits

• Increased availability of self-service devices

• Real-time tracking statuses

• Automated vendor management Device Manager from Fiserv simplifies the end-to-end tracks performance management of all your institution’s self-service devices from detecting and resolving a problem to dispatching • Deployment options that fit your needs service personnel.

Value for Your Organisation Configuration Requirements

Device Manager provides robust, critical This list provides minimal software and device management capabilities that hardware requirements for Device Manager. automate the end-to-end process from Requirements may vary based on individual problem detection to resolution for the entire security, performance, scalability, availability self-service device network (ATMs, Smart and reliability needs. Safes, Cash Recyclers). Device Manager is an event-driven, problem management Client Software system designed to receive, analyse, • Microsoft Internet Explorer 9 respond to, and manage critical self-service device information. With up-to-the-minute • Adobe Acrobat Reader 9 or higher transaction data and business intelligence, it increases device and network availability Application Server through improved fault management, service management and proactive troubleshooting. • Oracle WebLogic 10.3, IBM WebSphere 8.5, JBoss 5.1 or 7 Technology • Microsoft Windows Server 2008R2, Standard or Enterprise Edition Overview: Device Manager is a Web-based application. • Oracle Solaris 10 or Red Hat Linux 5.6 • 4 cores 2+ GHz, 20to40 GB Storage, 8 GB RAM Database Server Industry Accolades

• Microsoft Windows Server 2008 R2 55 million consumers use Fiserv-powered Standard or Enterprise Edition, or Windows online banking services.

Server 2012 Standard Edition Connect With Us For more information about Device • Microsoft SQL Server 2008R2 or 2012 Manager, email [email protected] • 8 cores 2+GHZ, 60to80 GB storage, or visit www.fiserv.com. Fiserv is driving 32 GB RAM innovation in Payments, Processing Services, Risk & Compliance, Web Server Customer & Channel • Microsoft Windows Server 2008 R2, Management and Standard or Enterprise Edition, Solaris 10 Insights & Optimisation, or Red Hat Linux 5.6 and leading the • Microsoft Internet Information Server (IIS) transformation of financial version 7or 7.5, Apache 2.2, IBM HTTP services technology to help our clients change • 2 cores 2+GHz, 10 to 20 GB storage, 4 the way financial services GB RAM are delivered. Visit www.fiserv.com for a look Batch Server at what’s next now. • 4 cores 2+ GHz, 20 to 40 GB storage, 8GB RAM

Report Server • IBM Cognos 10.2.1

• 4 cores 2+ GHZ 120 to 180 GB storage, 8GB RAM

• GHz, 120 to 160 GB storage, 8 GB RAM

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26879-COL 10/15 Product

Integrated Currency Manager™ Automatically and Accurately Forecast Customers’ Cash Demands at Every Type of Cash Point

Technology

Overview Integrated Currency Manager is a Web- based application that can be deployed in-house or in a Fiserv-hosted environment.

Configuration Requirements Integrated Currency Manager from Fiserv offers robust, Web- based currency forecasting that addresses the dynamic supply Specific hardware and software chain requirements of supplying, managing and transporting requirements vary based on customers’ currency across multiple cash points and locations. The solution security, performance, scalability, availability has been helping customers worldwide, since 1997, reduce and reliability needs. High-level solution holdings and costs associated with supplying currency to their architecture includes: customers while ensuring the highest levels of availability. • Application server

Fiserv is driving Value for Your Organisation • Database server innovation in Payments, Integrated Currency Manager accurately • Web server Processing Services, forecasts cash demand for all cash point Risk & Compliance, • Batch and Report server types, reducing cash levels 20 to 40 Customer & Channel percent while optimising cash related Management and costs. The system automates the cash Connect With Us Insights & Optimization. management process from start to end, For more information about Our solutions help clients freeing up branch staff to focus on servicing Integrated Currency Manager, deliver financial services customers. Sophisticated analysis and email [email protected] at the speed of life to business intelligence reporting functionality or visit www.fiserv.com. enhance the way people delivers a centralised view of currency live and work today. activity across the enterprise, allowing Visit fiserv.com and organisations to quickly adjust to shifts in fiserv.com/speed demand, ensure customer satisfaction and to learn more. maximise profitability. With a secure and scalable Web-based design, the system allows organisations to offer value-added currency supply chain management Fiserv, Inc. services to respondent banks, partners 255 Fiserv Drive Brookfield, WI 53045 or corporate customers. +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26884-COL 03/16 Product

Device Manager™: Terminal Connect Efficiently Manage Your Entire Self-Service Network

Comprehensive Monitoring, Measurement and Management

Using Terminal Connect, you gain enhanced device monitoring, performance measurement and service dispatch that provides management throughout your network – helping you prioritise, manage Device Manager: Terminal Connect from Fiserv is designed to and monitor activity across multiple bring multiple-device management under one complete solution vendor relationships and software toolset by supporting direct connection to self-service terminals, platforms. This all-inclusive solution including ATMs, kiosks, passbook printers, cash recyclers and provides standards-based, multi-vendor smart safes to Device Manager. management of software components, as well as monitoring and management Terminal Connect optimises self-service capabilities needed to efficiently keep network monitoring for hardware, software your self-service network operational. and platform components across all devices. Simplified Device Management True Switch and In addition to true device and software Vendor-Independent Monitoring monitoring, Terminal Connect can also send Terminal Connect enables direct data back to any device on the network in communication between the Device Manager order to update marketing content, patches system and network devices, providing and to manage other information as needed. flexible data collectors for most types of This provides a vendor-agnostic, consistent devices and manufacturers. There is no need solution for updating content on self-serve for complex mainframe development, which devices across your entire network. Working simplifies device transitions and migrations. directly from your workstation, you can use And, because it is Java-based, it is virtually existing terminal groupings to determine platform agnostic. Further, Terminal Connect which devices receive content upgrades. expands the traditional monitoring capabilities of most hardware-focused solutions by supporting monitoring of event logs and application logs, as well as platform elements such as memory and CPU monitoring. Leverage the Power of Data Key Benefits The central reporting database helps you • Enables direct connection of self-service to easily create and share custom reports terminals, including ATMs, kiosks, and analytics to make quick decisions using

™ passbook printers, cash recyclers Performance View from Fiserv business and smart safes to Device Manager intelligence reporting tools. • Offers remote diagnostics and resolution capabilities, reducing Connect With Us Fiserv is driving the need for onsite technicians For more information about innovation in Payments, Device Manager: Terminal Connect, • 20% reduction in on-site visits and Processing Services, email [email protected] increased device availability with Risk & Compliance, or visit www.fiserv.com. remote resolution Customer & Channel Management and • Monitors hardware, software and the Insights & Optimisation. solution’s platform components on the Our solutions help clients device itself deliver financial services • Provides content management and at the speed of life to delivery for updated visuals and enhance the way people marketing campaigns, regardless live and work today. of device or manufacturer Visit fiserv.com and fiserv.com/speed to learn more.

Fiserv, Inc. 30 Cecil Street #22-01 Prudential Tower Singapore 049712

+65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 1002-16-30330-COL 07/16 Product

Corillian Online® Meet the Expectations of Your Customers and Drive Value to Your Bottom Line

Key Benefits

• Best-in-class user experience

• Industry-leading security

• Personal finance management integration

Corillian Online from Fiserv delivers an integrated online • Deployment options that fit your needs banking experience that incorporates the most commonly • Flexible branding and configuration used functionality. It provides your customers the all-on- one-page capability of managing their finances in the way they prefer and expect. that deepens the relationship the customer Fiserv is driving Value for Your Organisation has with a financial institution and leads innovation in Payments, to increased adoption of services and Online banking is a primary destination Processing Services, enhanced retention. most consumers turn toward to manage Risk & Compliance, their money. Financial institutions must Customer & Channel Technology offer an online banking experience that Management and measures up to the expectations of this Corillian Online utilises open architecture Insights & Optimisation, expanding segment of business. There are that assures it is specifically engineered and leading the numerous online banking offerings in the for future flexible integration. Whether the transformation of financial market today, but none of these offerings technology is developed by Fiserv, in-house services technology to deeply integrate online banking, payments developers or a Fiserv-certified technology help our clients change and personal financial management (PFM) partner, the flexibility of the system ensures the way financial services tools into the same interface as seamlessly that leading-edge enhancements can be are delivered. Visit as Corillian Online. incorporated across the enterprise. www.fiserv.com for a look at what’s next now. Corillian Online intuitively and optimally Corillian Online is available as licenced on integrates best-of-breed money movement premise using Microsoft® .NET and SQL. capabilities – such as internal and external transfers, person-to-person payments, Connect With Us bill payment, same day payments and For more information about Corillian aggregation of external accounts – into a Fiserv, Inc. Online, email [email protected] superior online banking experience. 255 Fiserv Drive or visit www.fiserv.com. Brookfield, WI 53045 The ability for consumers to access +1-800-872-7882 financial overview information, initiate +1-262-879-5322 transactions and review them all from one 30 Cecil Street page provides a superior user experience #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26877-COL 10/15 Product

DigitalAccess Meet the Needs of Today’s Digital World With a Broad Range of Functionalities That is Readily Deployable

Key Benefits

• Offers a single solution for all electronic banking needs

• Lower cost of ownership using existing technology investments

DigitalAccess from Fiserv helps financial institutions • Highly configurable; reduces time deliver the full range of digital banking and payment to market services today’s consumers demand – quickly, securely • Rich, intuitive user interface and effectively. • Industry-standard security layers ensure data protection

Fiserv is driving Value for Your Organisation innovation in Payments, DigitalAccess is a single solution for retail Layered Architecture Processing Services, and business banking on a single digital Risk & Compliance, platform for Web, mobile and tablets. It is an • MVC framework, separated layers Customer & Channel omnichannel, out-of-the-box digital banking • ORM persistence layer Management and solution aimed at banks looking to grow or Insights & Optimisation, kick off their digital banking offering. This • Integration layer (DigitalAccess Connectors) ‘packaged’ banking solution allows a quick and leading the • SPA MCV app for modern browsers time to market with a configurable user transformation of financial experience across devices and channels. • Framework for component-based UI services technology to It offers full online functionality with 80 help our clients change percent functionality available on mobile • Standard Android, iOS and Win8 guidelines the way financial services and tablet across Apple, Android and and MVC frameworks are delivered. Visit Microsoft Windows. • Widget / component-based framework www.fiserv.com for a look at what’s next now. Technology • Javascript MVC Application (AngularJS), HTML / CSS DigitalAccess taps the latest technologies in order to achieve a truly seamless customer • AJAX / REST experience across channels. • iOS/ Objective C, Android/Java, Windows 8/C# JEE Application Server Fiserv, Inc. • IBM WebShere 8.5.5 or later 255 Fiserv Drive Connect With Us Brookfield, WI 53045 • Red Hat JBoss/ Wildfly 7.x / 8.x +1-800-872-7882 For more information about DigitalAccess, +1-262-879-5322 • Oracle Weblogic 12c or later email [email protected] or visit www.fiserv.com. 30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26881-COL 10/15 Product

Micronotes® Cross-Sell™ for Digital Channels Improve Cross-Selling Results by Conducting Targeted Sales Interviews Where Your Customers are Banking – Online

Key Benefits

• Reduces costs through efficient, automated lead generation

• Drives revenue and improves retention

• Improves decision-making at the In partnership with Micronotes, Fiserv offers Micronotes management level Cross-Sell for Digital Channels, which combines advanced • Improves customer satisfaction though data analytics with the closing power of sales interviews meeting their needs in a more relevant, to generate more actionable cross-sell leads, leverage your personal way online banking platform and drive revenue growth. • Drives deeper banking relationships Fiserv is driving Value for Your Organisation innovation in Payments, Micronotes Cross-Sell produces extraordinary Processing Services, • Mobile banking app integration of results compared to traditional online Risk & Compliance, Micronotes Cross-Sell is accomplished advertisements. Typical results include a one Customer & Channel through a Micronotes-supplied API called percent click through rate from 93 percent of Management and by the mobile banking app online users – 10 times the click-through results Insights & Optimisation, of most banner ads. Fifty-eight percent of • Micronotes Cross-Sell consumes bank and leading the customers who complete an interview accept customer information typically in the form transformation of financial an offer and become qualified leads, while 20 of a .CSV file received through an SFTP services technology to percent of leads are converted into sales. This tunnel for the purpose of targeting and help our clients change level of performance has translated into U.S. sales conversion tracking the way financial services $20 of measurable value (interest income, non- If the financial institution hosts Micronotes are delivered. Visit interest income and operational savings) per online Cross-Sell, it is deployed on: www.fiserv.com for a look customer per year across all types of products. at what’s next now. • Operating System Server: 2008 R2 SP1 Technology as the operating system

Micronotes Cross-Sell was developed and is • Microsoft SQL Server 2008 R2 deployed on standard Microsoft technologies • IIS for access to Internet services 7 (Visual Studio 2013, .NET, C#) and is typically and above installed as a Micronotes hosted solution: Fiserv, Inc. • Microsoft ReportViewer 10.Net 4.0 or above 255 Fiserv Drive • Micronotes Cross-Sell is integrated into Brookfield, WI 53045 online banking using a Micronotes-supplied +1-800-872-7882 +1-262-879-5322 JavaScript inserted into the login and logout Connect With Us landing pages of online banking For more information about Micronotes 30 Cecil Street Cross-Sell, email [email protected] #22-01 Prudential Tower Singapore 049712 or visit www.fiserv.com. +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26888-COL 10/15 Product

Mobiliti Edge™ Quickly Implement and Deliver the Most Complete, Mobile Banking Technology Solution in the Industry

Key Benefits

• Rich out-of-the-box functionality

• Universal access for your customers via any mobile mode

• Consolidated customer care and Mobiliti Edge from Fiserv helps financial institutions deploy reporting tools a comprehensive mobile solution that ensures speed to market, and retention of consumer segments that demand • Deployment and configuration flexibility mobile access to their finances. • Multicurrency and multilingual options

Value for Your Organisation and The Asian Banker awarded it the “Best Mobile Banking Project” award. Mobiliti Edge is a natively integrated end- to-end solution that gives your institution More than 2,100 financial institutions efficient entry to provide mobile banking worldwide, including many of the top 100 and payments to customers quickly. banks and credit unions, use one or more It has the flexibility to provide options Mobiliti products. to customise and grow offerings as requirements arise. Flexible deployment Technology options allow for capabilities to be added that align with evolving brands, competitive, Microsoft .NET and Microsoft SQL 2005 and/or line-of-business strategies. For as on-premise, dedicated / hosted and ASP. example, mobile banking and payments can be delivered today and real-time alerts Mobiliti Edge is developed and deployed on can be added later. Mobiliti Edge can evolve standard Microsoft technologies. Mobiliti Edge as your users, and mobile channel grow. has been architected from the ‘ground up’ using Microsoft .C# / .Net development tools. The rigorous security standards of Mobiliti Mobiliti Edge is typically deployed on: Edge are also designed to complement your existing security infrastructure. • Windows Server 2003 / 2008 (R2) as the operating system Industry Accolades • Microsoft SQL Server 2005 / 2008 as the Mobiliti Edge was named “Best-in-Class” in database server all four categories in the CEB TowerGroup • IIS for access to Internet services Mobile Banking Solutions Technology Analysis, December 2013. Javelin Strategy • Any standard industry hardware that & Research named the solution “Best-in- supports Windows-based infrastructure Class” for mobile banking customisation Mobiliti Edge is built on scalable Connect With Us architecture to handle even the largest For more information about Mobiliti Edge, financial institution’s requirements. email [email protected] or visit www.fiserv.com. • Scalable vertically and horizontally

• Flexible, pluggable architecture that allows rapid integration therefore speed to market

• An SDK to allow customers to develop Fiserv is driving aspects of the apps themselves innovation in Payments, • Full native experience for the apps and Processing Services, support for HTML hybrid should the Risk & Compliance, customer choose Customer & Channel Management and • ASP.NET MVC for mobile Web Insights & Optimisation, and leading the transformation of financial services technology to help our clients change the way financial services are delivered. Visit www.fiserv.com for a look at what’s next now.

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26882-COL 10/15 Product

Mobiliti Enterprise™ A Complete Mobile Solution for Banking, Alerting and Payments

Key Benefits

• Provides powerful standard features, analytics and diagnostics tools

• Delivers the most complete mobile payments offerings

Mobiliti Enterprise from Fiserv is an extensible, highly • Provides the flexibility to choose how configurable, mobile banking, alerts and payments solution your initiatives are delivered that gives your financial institution complete control over what is offered and how those services are provided. • Provides integrated customer care, online and offline enrollment tools

Value for Your Organisation Technology

Mobiliti Enterprise is a highly configurable Mobiliti Enterprise is developed and solution that can be integrated into your deployed on standard Microsoft financial institution’s existing infrastructure technologies. Mobiliti Enterprise has been regardless of the institution’s host, account architected from the ‘ground up’ using processor, online or payment systems. Microsoft .C# / .NET development tools, It provides the flexibility to choose how and is typically deployed on: phases are delivered and whether they are • Microsoft Windows Server 2003 / 2008 delivered by dedicated, project or (R2) as the operating system local support teams. • Microsoft SQL Server 2005 / 2008 Mobiliti Enterprise architecture can be as the database server tailored to meet your specific requirements • Microsoft IIS for access to and has the ability to deliver differentiating Internet services functionality. Now you can deliver the most comprehensive breadth of • Any standard industry hardware that transactions services today to retail supports Windows-based infrastructure and business customers. Mobiliti Enterprise is built on scalable Connect With Us architecture to handle even the largest For more information about financial institution’s requirements. Mobiliti Enterprise, email [email protected] • Scalable vertically and horizontally or visit www.fiserv.com. • Flexible, pluggable architecture that allows rapid integration therefore speed to market

Fiserv is driving • An SDK to allow customers to develop innovation in Payments, aspects of the apps themselves Processing Services, • Full native experience for the apps and Risk & Compliance, support for HTML hybrid should the Customer & Channel customer choose Management and Insights & Optimisation, • ASP.NET MVC for mobile Web and leading the transformation of financial Industry Accolades services technology to help our clients change More than 2,100 financial institutions the way financial services worldwide, including many of the top 100 are delivered. Visit banks and credit unions, use one or more www.fiserv.com for a look Mobiliti products. at what’s next now.

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26885-COL 10/15 Product

Mobiliti Reach™ Mobile Banking and Payment Solutions That Spur Growth in Emerging Markets and Existing Customers

Key Benefits

• All-in-one mobile banking and payments solution that supports multiple access modes

• Move beyond the limitations of in-house Mobiliti Reach from Fiserv enables banks in emerging, or multi-vendor strategies rapidly evolving economies to deliver a complete and • Extensive mobile payments capabilities carrier-independent mobile banking and payments solution. Mobiliti Reach helps organisations to lead the way in • Safe and secure protection of data reaching existing banked customers, and new unbanked • Full ownership and control of the user and underbanked consumer segments. experience and functionality

• Carrier-independent Value for Your Organisation

Mobiliti Reach goes beyond the mobile The Mobiliti suite of offerings from Fiserv interfaces and includes a complete set of is one of the fastest-selling mobile channel tools that enable you to make your mobile solution in the world and the preferred channel successful; including enrolment, solution for more than 2,100 financial customer care, security management, institutions, including many of the top reporting and diagnostic capabilities, 100 banks and credit unions. which you need to meet internal and regulatory obligations. Industry Accolades Mobiliti Reach is ranked No. 1 in security You maintain ownership and control over by Javelin Strategy & Research. the user experience and functionality with fully configurable Mobiliti Reach, Technology whether you need just one component Mobiliti is developed and deployed on of the solution, such as person-to-person standard Microsoft technologies. Mobiliti (P2P) payments, an entire package solution, has been architected from the ‘ground up’ or a more complex customised approach, using Microsoft’s .C# / .Net development Fiserv can deliver the options you need. tools. Microsoft .NET and Microsoft SQL 2005 available as on-premise, dedicated/hosted and ASP. Mobiliti is typically deployed on: Connect With Us For more information about Mobiliti Reach, • Windows Server 2003 / 2008 (R2) email [email protected] as the operating system or visit www.fiserv.com. • Microsoft SQL Server 2005 / 2008 as the database server

• IIS for access to Internet services

• Any standard industry hardware that Fiserv is driving supports Windows-based infrastructure innovation in Payments, Processing Services, Mobiliti is built on scalable architecture Risk & Compliance, to handle even the largest financial Customer & Channel institutions requirements. Management and • Scalable vertically and horizontally Insights & Optimisation, and leading the • Flexible, pluggable architecture that transformation of financial allows rapid integration therefore services technology to speed to market help our clients change • An SDK to allow customers to develop the way financial services aspects of the apps themselves are delivered. Visit www.fiserv.com for a look • Full native experience for the apps and at what’s next now. support for HTML hybrid should the customer choose

• ASP.NET MVC for mobile Web

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-28087-COL 11/15 Service

Electronic Bill Presentment and Payments Meet the Demands of Your Most Internet-Savvy Customers, Regardless of Your Institution’s Size

Key Benefits

• Rapid deployment with the most flexible architecture and development and configuration tools, make it easy to deploy and maintain online self-care solutions

Electronic Bill Presentment and Payments from Fiserv • Lower cost by using existing infrastructure delivers dynamic, interactive billing, invoicing, statement and that cuts staff time significantly marketing content to corporations and consumers from a • Openness – that is friendly with other single, integrated platform. This solution provides end-to- platforms and integrates beautifully with end, industry-specific business-to-consumer and business- your billers’ legacy systems and processes to-business software and services for e-billing, e-invoicing and e-statement creation, delivery and payment. • Flexibility that supports your choice of hardware, operating systems and Value for Your Organisation database platforms, leveraging what you have and keeping you in your comfort zone Fiserv offers a proven set of tools created to streamline the design, development, • The only solution that delivers dynamic, installation, configuration and management interactive billing and statement content of online invoicing systems. We enable to both corporations and consumers companies to quickly deploy a strong and from a single, integrated platform agile foundation for unique online billing and statement delivery initiatives. Your organisation can offer both B2C and B2B B2B Solution: solutions off the same platform. • Provide your business customers with an B2C Solution: electronic invoice and statement that’s easy to analyse, route and manage • Provide retail and business customers with access to historical account information • Offer powerful reporting, business and statement content to increase intelligence and online customer self- customer satisfaction, loyalty and retention service capabilities

• Increase incremental sales through targeted marketing, cross-selling and upselling Technology Connect With Us For more information about Electronic Overview Bill Presentment and Payments, Electronic Bill Presentment and Payments email [email protected] or provides high-quality, high-volume electronic visit www.fiserv.com. billing and statement applications. It is multi-platform, based on open standards and designed to interoperate with internal

Fiserv is driving billing and archive systems. innovation in Payments, Processing Services, Configuration Requirements Risk & Compliance, Electronic Bill Presentment and Payments Customer & Channel uses a layered, modular architecture. The Management and core services are composed of the data Insights & Optimisation, extraction engine, data management and and leading the presentation services. transformation of financial The data extraction engine powers data services technology to extraction and is composed of multiple help our clients change statement processors that identify and extract the way financial services data from various files and sources. Common are delivered. Visit formats of data inputs are XML, delimited file www.fiserv.com for a look and line data (fixed width column). at what’s next now. Data management and presentation services are composed of Web-based applications for invoice processing, biller-to-biller relationship management and administration modules. The payment module has a plug-in framework to integrate third-party payment methods, including support for all major payment mechanisms such as direct ACH and, credit and debit cards.

Client Software • Microsoft Internet Explorer 8

• Optional: Adobe Acrobat Reader version 9 or higher; this software is needed when reports are viewed as PDF documents before printing

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26882-COL 10/15 Product

Aperio™ Generate Greater Customer Satisfaction, Stronger Relationships and Profitable Business Growth

Key Benefits

• Improved efficiency and increased profit via business process automation

• Enables a single view of your customers: relationships, accounts and interactions

Aperio from Fiserv is a cross-channel customer interaction • Provides cross-channel integration suite that enables customer relationship management to deliver consistency and quality (CRM), business process management (BPM) and regardless of touchpoint enterprise application integration (EAI), customer analytics, campaign management and imaging to work in concert, • Delivers integrated workflows to ensure pointing customers towards stronger sales and services. follow-up between departments • Provides a flexible architecture that enables Value for Your Organisation fast market and regulatory responses

Aperio integrates and automates business • Increases outbound sales effectiveness processes, tracks customer interactions via sales force automation across multiple channels, and gives your • Utilises predictive analytics to increase organisation the information and analytics the success of your marketing campaigns to proactively make decisions about how to proceed with your customer – based • Improves the effectiveness of cross- on real-time data. The business process channel outbound marketing with focus of Aperio will provide your staff with integrated campaign management the tools to get the job done, instead of • Makes every contact an opportunity to worrying about how to do it. This ultimately sell effectively, service efficiently and gives you the power to generate loyalty and generate loyalty increase sales while truly identifying with your customer at a specific moment in time.

Using Aperio technology, your financial Technology institution will see a dramatic upturn in • In-house solution via Microsoft thin client sales volume with consistent personalised customer sales and service across the • Outsourced: resource-managed branch, contact centre and Internet. In fact, thousands of sales prompts are deployed monthly resulting in incremental sales to customers. With enhanced intra-company collaboration, positive ROI is delivered. Industry Accolades

Aperio has been named a “Best-in-Class” solution in branch operations, enterprise operations and enterprise support by CEB TowerGroup.

Connect With Us For more information about Aperio, Fiserv is driving email [email protected] or innovation in Payments, visit www.fiserv.com. Processing Services, Risk & Compliance, Customer & Channel Management and Insights & Optimisation, and leading the transformation of financial services technology to help our clients change the way financial services are delivered. Visit www.fiserv.com for a look at what’s next now.

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26876-COL 10/15 Product

Nautilus® Create, Organise and Control Access for All Types of Content Across Your Business From a Single Interface

Key Benefits

• Easy to use, integrate and configure

• Provides secure, scalable and reliable architecture

• Increases collaboration Nautilus from Fiserv is a fully integrated enterprise content management suite specifically designed to meet the unique • Reduces operating costs needs of your financial institution. It allows you to control, organise, streamline and structure mountains of documents for easy access. These operating systems are supported: Window XP SP3 or later; Windows Server Fiserv is driving Value for Your Organisation 2003 SP2 or later; Windows Vista SP1 or innovation in Payments, Nautilus reduces operating costs by later; Windows Server 2008 SP2 or later; Processing Services, streamlining document-related business Windows Server 2997 R2-SPI or later; Risk & Compliance, processes. It also improves document Windows 8; Windows Server 2012; Apple Customer & Channel integrity and quality while maintaining Mac OSX v10.6 or later. Management and governance, compliance and reducing risk. Insights & Optimisation, and leading the Connect With Us Nautilus is a highly scalable, open-architected transformation of financial For more information about Nautilus, system designed to be cost-effectively services technology to email [email protected] or deployed in any environment. Low-volume help our clients change visit www.fiserv.com. systems can be expanded to high-volume the way financial services systems, handling millions of documents are delivered. Visit while maintaining functionality and speed. www.fiserv.com for a look This scalability makes Nautilus the perfect at what’s next now. choice for any financial institution preparing for future growth.

Technology

Microsoft QQL Server 2012 is recommended; Fiserv, Inc. Oracle 11g Release 2 is recommended; 255 Fiserv Drive Sybase SQL Anywhere 7.0, 8.0, 9.0, 10.0 Brookfield, WI 53045 +1-800-872-7882 or 11.0 is recommended. +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26886-COL 10/15 Product

AML Risk Manager Simplify the Compliance Process, Save Time and Gain Peace of Mind

Key Benefits

• Improves suspicious activity detection

•Provides real-time and batch interdiction

•Behavioural profiling of any entity including counterparties AML Risk Manager from Fiserv delivers unparalleled efficiency by introducing data analytics, more flexible risk • Superior beneficial ownership capabilities management tools, improved link analysis and beneficial •Reduces false positives ownership tools and improved management reporting. • Facilitates configurable alert presentation

•Simplifies workflow with comprehensive alert and case management system Real-Time Detection and Risk Mitigation •Easily integrates management and AML Risk Manager introduces powerful regulatory reporting new tools that enable analytics and visualisation, behavioural profiling of any entity including counter-parties, real-time detection and the ability to quantify risk mitigation It offers a comprehensive solution with five through investigation to deliver beneficial key value drivers that differentiate it from other ownership insight. It increases your operational solutions, including: efficiency with a risk-based approach to satisfy increasing examiner expectations whilst • Predictive models built upon analysing providing unparalleled configurability to keep historical data and joining it with the compliance teams in control. outcomes of the alert and case review to discover non-obvious transaction AML Risk Manager monitors transactions patterns indicative of risk across all accounts held by a customer to • A know your customer (KYC)-adjusted understand and detect potential money risk rating that lets analysts review the laundering or terrorist financing through calculated risk score and based on their detection scenarios that reflect the risks knowledge and investigation assessed by your compliance team. It provides a simplified workflow for case management, • Intuitive new tools to help understand reduced false positives and easy integration beneficial ownership for management and regulatory reporting. • Suspicious activity detection that enables real-time decision-making • A completely new infrastructure for Connect With Us self-service management reporting and For more information visual dashboarding based on a highly about AML Risk Manager, structured data mart email [email protected] or visit www.fiserv.com.

AML Risk Manager gives AML teams a number of immediate productivity boosts along with low implementation risk. AML Fiserv is driving managers can control the path along which innovation in Payments, they can re-invent suspicious activity detection Processing Services, for their organisation. And, they can choose Risk & Compliance, if and when real-time interdiction through the Customer & Channel CEP engine is appropriate, with the support of Management and Fiserv AML experts, as desired. Insights & Optimisation. Our solutions help clients Technology deliver financial services Microsoft .NET, Microsoft Windows, at the speed of life to Microsoft SQL Server enhance the way people live and work today. Visit fiserv.com and fiserv.com/speed to learn more.

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-16-30748-COL 07/16 Solutions

Compliance & Fraud Management Enterprise-Wide, Customer-Centric Risk Management That Provides Measurable ROI

Compliance & Fraud Management solutions include:

AML Risk Manager AML Risk Manager builds on more than fifteen years of global AML leadership to enable a new level of efficacy in monitoring, Across the globe, criminals are persistently looking for weak screening, investigating and reporting of defences that they can exploit for fraud, money laundering, potential money laundering activity. The terrorist financing, sanctions violations, tax evasion and more. solution introduces powerful new analytics Facing these challenges, financial crime risk management and visualisation, real-time detection, operations require better and more holistic technology beneficial ownership insight, behavioural solutions. Fiserv helps more than 1,000 financial services profiling of any entity including counter- institutions around the world protect themselves against parties and the ability to quantify risk these evolving risks. mitigation through investigation. These capabilities deliver operational efficiency Next-Generation Detection with a risk-based approach that satisfies and Flexibility increasing examiner expectations, while Compliance & Fraud Management from providing unparalleled configurability to Fiserv offers a set of solutions that reside on keep compliance teams in control. a common platform featuring an integrated real-time detection engine that breaks free Cheque Fraud Manager from legacy constraints to deliver advanced Cheque Fraud Manager from Fiserv is integration, modeling, detection and based on advanced anomaly detection action capabilities. This high-performance techniques such as real-time image common event processing (CEP) engine and transaction-based analytics. These enables Financial Crime Risk Management leverage both transaction and non-financial Platform from Fiserv to understand the data; dynamic customer risk scoring, and behavior of someone or something across known fraudster/confirmed fraud data and the enterprise, right up to the second that statistics. This delivers increased cheque the latest event needs to be adjudicated, in fraud detection accuracy and real-time real time. Payments and other events can capabilities to help financial instructions be held, blocked, challenged or reviewed, respond swiftly and effectively to fraud while aggregated behavior patterns can also across existing channels and new trigger an alert for investigation. technologies – including mobile remote deposit capture. Payment Fraud Manager and other government lists, Accuity’s Global Payment Fraud Manager from Fiserv Watchlist and World-Check’s database of delivers real-time monitoring and interdiction high-risk entities. When lists are updated, of electronic payments using advanced the platform automatically detects any inference techniques to detect and prevent changes to the list and runs the entire fraudulent transactions. Payment Fraud customer and/or transaction database Manager monitors electronic funds transfer against these modifications. transactions across many payment and The solution provides a broad set of Fiserv is driving messaging infrastructures such as SWIFT, capabilities to orchestrate, execute and innovation in Payments, FEDWIR, SEPA and ACH. Advanced analytics manage your FATCA programme including; Processing Services, and risk scoring models enable fraud screening new and existing customers for Risk & Compliance, investigators to focus on the highest risk U.S. indicia; determining U.S. taxpayer status Customer & Channel transactions, presenting all of the data the and FATCA status through a structured Management and investigator needs at their fingertips in order workflow; capturing data fields, statuses and Insights & Optimisation, to determine how to process the suspicious documentation in customer-centric FATCA and leading the payment. Organisations can rapidly and case files and preparing reports for the IRS transformation of financial flexibly adapt strategies to react to and deal as soon as the required reporting formats are services technology to with rapidly emerging fraud patterns. known. Importantly, it allows an institution help our clients change to limit the number of customers for which the way financial services Customer Risk Manager it has to demonstrate that the FATCA due are delivered. Visit Customer Risk Manager from Fiserv diligence process has been carried out. www.fiserv.com for a look provides customer-level profiling and at what’s next now. risk scoring based on advanced analytics Technology including predictive indicators and non- transactional event information across the Solutions within Compliance & Fraud entire customer relationship. Organisations Management and associated solutions can detect relevant changes in a customer’s execute on current supported Microsoft risk profile before a criminal can complete technology platforms (including Windows, a transaction such as an account take over .NET Framework, IIS and SQL Server). (ATO). Customer Risk Manager profiling and scoring can complement other fraud Industry Accolades and compliance solutions to increase Financial Crime Risk Management Platform accuracy and operational efficiency. has been named the Category Leader in Anti-Money Laundering Solutions – Financial Crime Risk RiskTech Quadrant by Chartis, and named Management Platform Best-In-Class in Financial Crimes Prevention Financial Crime Risk Management Platform by Aite Group. Waters Rankings has named from Fiserv delivers best-in-class fraud it Best AML Solution Provider. and anti-money laundering (AML) tools through a common platform for detection, Connect With Us alert intelligence, case management and For more information about Compliance & Fraud reporting. It includes Watch List Filtering Management, email [email protected] Manager from Fiserv and supports OFAC Fiserv, Inc. or visit www.fiserv.com. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26880-COL 10/15 Product

FATCA Manager Cost-Effective and Efficient FATCA Compliance

Key Benefits

• A centralised solution for FATCA compliance

• The ability to leverage a single investment in customer, product and transaction data for detection, investigation and resolution

Fiserv provides a broad set of capabilities to orchestrate, • Specific fields, screens and workflows execute and manage FATCA compliance. FATCA Manager for a streamlined, consistent, auditable from Fiserv minimises the cost, impact and risk of complying process including the ability to capture with this the U.S. Foreign Accounts Tax Compliance Act (or produce) FATCA-specific documentation (FATCA) regulations. • Access controls to enable investigations Fiserv is driving Customer-Centric Transaction Monitoring for FATCA and other regulations to be innovation in Payments, shared or segregated depending your FATCA Manager allows an institution to limit Processing Services, institution’s policies the number of customers for which it has to Risk & Compliance, demonstrate that the FATCA due diligence Customer & Channel process has been carried out. Through its Management and Technology customer-centric transaction monitoring Insights & Optimisation. capabilities, the solution can apply Microsoft .NET, Microsoft Windows, Our solutions help clients exemption rules around aggregated asset Microsoft SQL Server deliver financial services values and product coverage to return only at the speed of life to those customers with U.S. indicia who enhance the way people Connect With Us require further paper/electronic searches live and work today. For more information and FATCA remediation. This significantly Visit fiserv.com and about FATCA Manager, limits the cost and customer burden of fiserv.com/speed email [email protected] executing a FATCA compliance programme, to learn more. or visit www.fiserv.com. especially for pre-existing accounts whose records may be stored in paper file cabinets and a variety of systems spanning decades.

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-16-30762-COL 07/16 ProductProduct

Accurate™ Reconciliation Protect the Bottom Line and Mitigate Risk

Key Benefits

• Improved operational/fi nancial effi ciency

• Mitigation of risk

• Automated compliance reporting with robust internal controls Accurate Reconciliation from Fiserv helps effect financial control transformation that protects the bottom line and mitigates risk throughout the business for organisations with complex reconciliation challenges. sign-off requirements. A real-time, enterprise view of transaction activity allows users to capture and monitor key performance, risk and Fiserv is driving Value for Your Organisation control indicators, and other relevant metrics innovation in Payments, over time, thus allowing analysis against Today’s increasingly regulated business targets and strategic objectives. With Accurate Processing Services, environment requires robust, scalable and Reconciliation, reconciliation can be centralised, Risk & Compliance, flexible financial controls. As a key cornerstone no longer needing to be stuck in a business silo or Customer & Channel of the financial close process, end-to-end constrained by technical limitations in deployment Management and reconciliation relies on processes, technology and volumes. Accurate Reconciliation is capable Insights & Optimisation, and data sources that work cohesively while of handling all transaction and account types spanning time zones and geographies. Data and leading the in support of cash, cheque, securities, FX or must be instantly accessible around the clock transformation of financial any other reconciliation process, all on a single or your exposure to operational risk increases. services technology to platform; there is no need to create interfaces More complex transactions in higher volumes help our clients change to separate systems. than ever before and the consequences of the way financial services incorrect financial reporting and non-compliance are delivered. Visit Technology with Sarbanes-Oxley, Basel II, MiFID and other www.fiserv.com for a look regulations – along with stakeholder demands Accurate Reconciliation is an enterprise-strength at what’s next now. for increased transparency, accuracy and muilitier solution using a Java J2EE application accountability – mean the spotlight is firmly server and Web browser for Microsoft Windows back on controlling the reconciliation process. client components.

Accurate Reconciliation manages the Industry Accolades transaction process, as a foundation for Accurate Reconciliation has maintained SWIFT operational control, business efficiency, risk Reconciliation Certification for 15 years. management, and compliance strategy. Fiserv, Inc. Workflow and exception processing capabilities 255 Fiserv Drive Connect With Us ensure consistent and timely identification of Brookfield, WI 53045 For more information about Accurate Reconciliation, +1-800-872-7882 exceptions. The automated, audited, review email [email protected] +1-262-879-5322 and approval process for account certification or visit www.fiserv.com. 30 Cecil Street is based on industry-accepted compliance #22-01 Prudential Tower frameworks and addresses clients’ unique Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26875-COL 010/15 Product

Payment Fraud Manager Reduce Electronic Payment Fraud With Real-time Detection Capabilities

Key Benefits

• Real-time solution identifies fraudulent payment transactions before losses are incurred

• Catches more fraud with pattern Electronic payment fraud is a significant threat to both recognition models across any payment banks and banking systems around the globe. Accurate, initiation channel including online real-time fraud detection capabilities can help financial and mobile institutions respond effectively to protect customers and •Reduces false positives minimise financial losses. •Controls flash fraud with user- defined scenarios and scorecards

Flexibility and Configurability •Simplifies workflow with comprehensive alert and case management system Payment Fraud Manager applies advanced analytics and risk scoring models that enable •Easily integrates management and fraud investigators to prioritise the highest regulatory reporting risk transactions for review. All of the data •Can incorporate customer-level profiling needed to process suspicious payments to further improve results is provided at their fingertips. This allows organisations to rapidly adapt their strategies to deal with emerging fraud patterns.

• Control every aspect of risk according to Payment Fraud Manager allows fraud each organisation’s risk tolerance using departments to: supporting scenarios, scorecards and • Instantly suspend suspicious payments case management before losses are incurred, using real-time • Respond at the speed of fraud with detection and interdiction powerful, easy configuration • Achieve the most accurate detection possible through advanced inference Technology techniques, including predictive individual or consortium models based on analysis Microsoft.NET, Microsoft Windows, of millions of historical risk patterns Microsoft SQL Server Connect With Us For more information about Payment Fraud Manager, email [email protected] or visit www.fiserv.com.

Fiserv is driving innovation in Payments, Processing Services, Risk & Compliance, Customer & Channel Management and Insights & Optimisation. Our solutions help clients deliver financial services at the speed of life to enhance the way people live and work today. Visit fiserv.com and fiserv.com/speed to learn more.

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-16-30743-COL 07/16 Service

Performance Acceleration Services Draw on Extensive Best Practices and Industry Knowledge to Achieve Sustainable Growth

model to a customer- and service-focused environment. We leverage our experience in heavily regulated markets to help our clients achieve compliance without sacrificing financial goals or compromising customer experience.

Performance Acceleration Services from Fiserv Core competency areas include: helps you optimise customer value and increase • Credit card/store card (issuing and acquiring) profitability. The rigour of our analytics allows us to quickly identify, quantify and lead you to new revenue • Retail: current/transactional accounts growth opportunities. • Vehicle finance, personal lending and mortgages Fiserv is driving Value for Your Organisation innovation in Payments, • Business banking Fiserv consultants are financial services, Processing Services, customer value and profitability experts – • Wealth management Risk & Compliance, with proven track records of delivering Customer & Channel tactical ‘quick wins’ as well as long-term, Management and sustainable growth opportunities that Connect With Us Insights & Optimization. will ensure strong growth in annually For more information about Our solutions help clients recurring revenues. Our business Performance Acceleration Services, deliver financial services delivery model is light on institution email [email protected] or at the speed of life to resources and quick on results. With visit www.fiserv.com/international. enhance the way people minimal involvement from your staff, live and work today. Fiserv conducts a six- to eight-week Visit fiserv.com and investigation resulting in the identification fiserv.com/speed of numerous revenue enhancement and to learn more. cost reduction opportunities available to your financial institution. We customise and align these opportunities with your business strategy and market environment, offering a comprehensive business case where required, designed to gain quick Fiserv, Inc. consensus and approval. Our understanding 255 Fiserv Drive Brookfield, WI 53045 of customer behaviour and market shifts +1-800-872-7882 can help your institution accelerate the +1-262-879-5322 transition from a fee-based business 30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26887-COL ASPAC 10/16 Product

Network Fee Advisor Increase Profitability Through Improved Management of Rising Card Scheme Fees and Expenses

Key Benefits

• Improved auditing and control of card scheme invoices

• Reduced monthly payments through the identification of operational inefficiencies

Network Fee Advisor from Fiserv improves your ability • Ability to allocate fee and tax expenses to to analyse, audit and manage card scheme invoices by business and product lines helping you view the relationships between card fees and key performance indicators. • More accurate product pricing through the identification of fees by product or transaction type

Value for Your Organisation • Identification of costs that are outside of After a review of your current contracts anticipated or approved ranges and invoices, Fiserv creates data inputs • Geographic consistency through and business rules that allow Network the ability to audit costs across Fee Advisor to break out and compare different markets your MasterCard® and Visa® costs by fee type, card type, transaction type and • Improved efficiencies through the other variables. A dashboard displays all review and tracking of contracts to costs associated with card fees and their ensure all applicable discounts and relationship to key performance indicators rebates are obtained (KPIs) as defined by your institution. This enables an improved understanding of transactions or fees that are driving cost Technology increases; cost by business line, card type or transaction type; costs in relationship to Network Fee Advisor is developed in portfolio performance; and new fees and two methods: exception items. • Windows desktop-based (standalone/ Client Server Architecture) Network Fee Advisor helps you reduce card programme fees and taxes by 5-20 percent, • Web access-based while improving your ability to manage operational costs going forward. The desktop-based version is mostly Multiple User Client Server Mode recommended for intranet users and can 1. Minimum Win 7 o/s, or Windows Server further be categorised into three modes, 2008/2008 R2/ 2012/ 2012 R2 per based on deployment type choice: Client Machine

• Single user standalone mode 2. Windows Server 2008/2008 R2/ 2012/ • Single user client server mode 2012 R2 for Server Machine

• Multiple user client server mode 3. Microsoft SQL Server 2008 R2 for Fiserv is driving Server Machine The Web version is more suitable for users innovation in Payments, not on intranet domain and Internet access 4. Net framework 4.5.1 on all Client Processing Services, is the only choice. Though being users from machine(s) and on Server Machine. Risk & Compliance, same institution, they may be sub grouped Customer & Channel for data isolation and security. The Web Management and Deployment on Web Version version can further be categorised into two Insights & Optimisation, Lesser user mode (Single machine being modes, based on deployment type choice: and leading the used as Web/ App/ Database Server): transformation of financial • Lesser usage mode services technology to 1. Windows Server 2008/2008 R2/ 2012/ • High usage mode help our clients change 2012 R2 on Server Machine the way financial services 2. Microsoft SQL Server 2008 R2 on are delivered. Visit Deployment of Desktop Version Server Machine www.fiserv.com for a look 3. IIS 8.5 on Server Machine at what’s next now. Single User Standalone Mode 1. Minimum Win 7 o/s, or Windows Server 4. Net framework 4.5.1 on Server Machine 2008/2008 R2/ 2012/ 2012 R2 5. IE 9 on Client (end user) machines 2. Microsoft SQL Server 2008 R2

3. .Net framework 4.5.1 High Usage Mode 1. Windows Server 2008/2008 R2/ 2012/ 2012 R2 on Server Machines (Web Single User Client Server Mode server + App server + Database 1. Minimum Win 7 o/s, or Windows server separate) Server 2008/2008 R2/ 2012/ 2012 R2 for Client Machine 2. Microsoft SQL Server 2008 R2 on Database Server Machine 2. Windows Server 2008/2008 R2/ 2012/ 2012 R2 for Server Machine 3. IIS 8.5 on App Server Machine, Web Server Machine 3. Microsoft SQL Server 2008 R2 for Server Machine 4. Net framework 4.5.1 on App, Web Server Machine 4. Net framework 4.5.1 on both Client and Server Machine 5. IE 9 on Client (end user) machines

Fiserv, Inc. Connect With Us 255 Fiserv Drive For more information about Network Fee Brookfield, WI 53045 +1-800-872-7882 Advisor, email [email protected] +1-262-879-5322 or visit www.fiserv.com.

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2015 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-26891-COL 10/15 Service

Performance Advisory Services Draw on Technological Expertise and Deep Knowledge to Maximise Business Potential

Key Benefits

• Revenue and cost management recommendations

• Expert advice on solution implementation

• Insightful analysis of strategic Performance Advisory Services from Fiserv can help you and tactical pricing with a wide range of business solutions tailored to your needs. • Insight into business case development and cost/benefit analysis

• Advanced analytical modeling guidance

Fiserv is driving Value for Your Organisation • International benchmarking intelligence innovation in Payments, Fiserv is an international leader in the areas Processing Services, Connect With Us of core banking, payments, digital channels Risk & Compliance, For more information about and cash management. Our internal Customer & Channel Performance Advisory Services, consulting team provides specialist advisory Management and email [email protected] services in each of these areas. Insights & Optimization. or visit www.fiserv.com/international. Our solutions help clients Whilst we draw upon Fiserv technological deliver financial services expertise and a deep knowledge base, at the speed of life to our advisory services are technology- enhance the way people neutral and can benefit Fiserv clients and live and work today. non-clients alike to tackle a wide range of Visit fiserv.com and business problems. Our consultants are fiserv.com/speed drawn from, and have worked in multiple to learn more. markets across the world. We combine a truly international perspective with deep local knowledge of each of the markets in which we operate.

Fiserv, Inc. 255 Fiserv Drive Brookfield, WI 53045 +1-800-872-7882 +1-262-879-5322

30 Cecil Street #22-01 Prudential Tower Singapore 049712 +65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be www.fiserv.com trademarks or registered trademarks of their respective companies. 1002-15-27048-COL ASPAC 10/16 Product

Advantage Fee™ Improve Cash Flow, Efficiency and Client Service With Comprehensive and Intuitive Technology

FPO FPO Automated, Accurate, Secure Across the financial services industry, the growing complexity of investment solutions and client relationships has led to widespread change in billing requirements. Increased globalisation and a vast range of products and services place additional Advantage Fee from Fiserv is a comprehensive client billing strain on organisations to achieve operational and revenue management solution that helps financial excellence. The need for automated, accurate services organisations worldwide support flexible, innovative and timely invoicing is stronger than ever. and fast-changing fee structures with efficient and controlled invoicing. Advantage Fee streamlines billing processes, Advantage Fee eliminates the need for allowing you to manage the new generation of fee and manual processes that many businesses still account structures, and preventing revenue leakage. rely upon. It enables the management of the new generation of fee and account structures Innovative and Efficient Management with an accurate, timely invoicing system. Globalised fee management is enabled with And, you can consolidate your workflow the flexible calculation engine. Advantage by integrating onto a single platform that is Fee can handle innovative fee structures guaranteed to improve billing services. in any currency at any level. Parameters recognise multiple languages and translate Key Benefits according to region, product and business line. The following features further enhance • Prevents revenue leakage and common your efficiency: invoicing issues

• Improves customer service with branded Instinctual technology – Changes in invoices that add a personalised touch billing requirements or customer agreements are detected immediately • Improves revenue forecasting by leveling and feed automatically. out the revenue stream with accurate accruals and improved decision making Revenue management – Features that • Delivers greater control by replacing track revenue, monitor outstanding client manual processes balances and report to the general ledger. And there is support for accrual accounting • Meets audit requirements and industry methods for more effective invoicing. regulations, including Sarbanes Oxley, Basel III, the Markets in Financial Reporting techniques – Enable you to Instruments Directive (MiFID) and evaluate revenue performance and assess Gramm-Leach-Bliley potential revenue risks with the reporting • Built-in business intelligence and capabilities of Advantage Fee. powerful analytical capabilities provide in depth views of any type of business Technology: Application Server Windows Server Certified: Windows 2008 R2; Install the WOW64 feature Supported: 2012 .Net Framework Required: .Net 3.5 SP1 Supported: .Net 4.0 Visual C++

Web Server Fiserv is driving Software Version for v7.0 Additional Notes for 7.0 innovation in Payments, Windows Server Certified: Windows 2008 R2 Install the WOW64 feature Processing Services, Supported: Windows 2012 Risk & Compliance, IIS Certified: IIS 7.5 on Windows 2008 R2 IIS 7.5 requires "IIS 6 metabase Customer & Channel compatibility" components .Net Framework Required: .Net 3.5 SP1 Ensure that .Net is registered on IIS. Management and ASP.Net? Insights & Optimisation. Supported: .Net 4.0 Our solutions help clients Adobe Distiller Adobe Distiller Server 8 or PDF995 Set the ports setting, to ‘Print to File’ deliver financial services Active PDF Server ActivePDF Server 2013 Used as an alternative when converting at the speed of life to .PS file to a .PDF file. enhance the way people Generic PostScript 32 bit latest version live and work today. Visit fiserv.com and fiserv.com/speed Report Server to learn more. Software Version for v7.0 SQL Server Reporting Solution (SSRS) Certified: SSRS 2008 R2 Supported: 2012 Database Server Software Version for v7.0 SQL Server Certified: SQL Server 2008 R2 SP2 Supported: 2012 Workstations Software Version for v7.0 Windows Version Supported Windows XP SP3 Certified: Windows 7 (32 or 64 bit) Internet Explorer IE7, IE8 32bit, IE9 32bit .Net Framework Required: .Net 3.5 SP1 Supported: .Net 4.0 and .Net 4.5 Adobe Reader 9 and X

Connect With Us For more information about Advantage Fee, email [email protected] or visit www.fiserv.com.

Fiserv, Inc. 30 Cecil Street #22-01 Prudential Tower Singapore 049712

+65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 1002-16-30339-COL 06/16 Module

Messaging Services: Message Broker Increase Efficiency and Scalability for Asset Managers, Investment Managers, Outsourcers and their Counterparties and Improve Client Service

Messaging Services: Message Broker from Fiserv is a powerful Operation with Oracle and MSSQL can enterprise application integration (EAI) solution that provides be easily configured to support database messaging and integration to allow businesses to connect messaging without additional development. disparate systems efficiently. This provides organisations the ability An alerts capability allows administrators to be agile, and keep pace with rapidly evolving business demands. to monitor system and environment performance from any distributed PC, Flexible and Integrated as well as from remote PCs. Message Broker performs all message formatting Message Broker uses software-components- requirements and can connect to all based standards that ensure easy mainstream computing environments. implementation and maintenance, which promotes overall low cost of ownership. Message Broker Efficiency Messages can be delivered to multiple recipients with defined business rules. It In addition to message orientated middleware integrates the range of financial messaging (MOM) architecture, Message Broker also protocols and the latest web technologies. supports horizontal and vertical scaling, and Message Broker is strong enough to have synchronous and asynchronous message been deployed at global asset servicers, flows. Message Broker also handles errors large institutional asset managers, bulge with exception-based reporting; and enables bracket broker dealers, custodians and stock a configurable numbers of processing units, exchanges around the world. In addition, which in turn, can preserve related message Message Broker is flexible as a point-to-point order. Due to its scalability, Message Broker messaging solution that facilitates transaction can fully interface with Unified Wealth processing and exceptions management. Platform from Fiserv, to facilitate consolidated reporting, easy monitoring of accounts, Message Broker and Your Firm and their adherence to investment policy statement (IPS) compliance terms. Message Broker provides tremendous business capabilities to firms of all sizes, Message Broker technology, backed by the including: routing messages to multiple power of TradeFlow™ from Fiserv, features: destinations, based on rules, with limitless complexity. This includes support for • MOM architecture: This architecture external libraries such as SWIFT, FIX, supports real-time messaging, tracking Omgeo, DTCC and comprehensive and error logging exception message handling. • Multiple enterprise application integration options: Message Broker can integrate with various message queue solutions, Web Services, SSH File Transfer Protocol, File, Importer/Exporter Database, email, and has Batch Importer/Exporter Message Broker can integrate with Key Benefits the following financial utilities: • Supports the concept of multi-tenant, • Oasys Domestic multi-entity • Omgeo Central Trade Manager • Supports advanced ISO standards in the • SWIFT Alliance and SWIFT LITE2 post trade space -7775, 15022 and 20022.

• DTC (TradeSuite ID) • Message Broker support creates and manages all the leading industry formats Fiserv is driving • Traiana like FIX, SWIFT, Omgeo – Oasys, CTM, innovation in Payments, • MarkitServ FpML, MarkitSERV-FpML Processing Services, Risk & Compliance, • Bloomberg • Rapid time of market compared to Customer & Channel any external tool • Best of Breed order management, Management and portfolio accounting, and back Insights & Optimisation. office systems Our solutions help clients Connect With Us deliver financial services • Payment Messaging For more information about at the speed of life to Messaging Services: Message Broker, enhance the way people Technology email [email protected] live and work today. or visit www.fiserv.com. Visit fiserv.com and Integration with a full J2EE complaint Web fiserv.com/speed Workstation (thin client). Built in integrated to learn more. development environment (IDE): An IDE, which supports, source control of all artifacts, packaging code as libraries, a debugger; and is suited for teams with many developers

Fiserv, Inc. 30 Cecil Street #22-01 Prudential Tower Singapore 049712

+65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 1002-16-30764-ASPAC 07/16 Product

TradeFlow™ Manage the Entire Post-Trade Processing Workflow From Trade Capture to Settlement Confirmation

Technology:

Support for industry leading operating systems (Microsoft Windows, Red Hat Enterprise Linux or Solaris) and database technologies (Oracle or Microsoft SQL Server) allows clients to implement robust and scalable solutions to support their TradeFlow from Fiserv is designed to enable back-office middle office operations. professionals from global financial organisations to efficiently manage their entire post-trade process from trade capture to settlement. The solution provides automated workflows, based on industry best-practice standards with regard to the confirmation and settlement of trades. It supports multiple asset classes and currencies.

An Efficient Single Platform

TradeFlow enables you to achieve efficiencies in post-trade processing by providing a single platform for multi-asset post-trade processing so that you can efficiently manage operations and benefit from reduced operating costs. TradeFlow provides organisations with the ability to scale with projected industry increases in transaction volumes while minimising operational overhead. It firms to rapidly take on new clients, create classes and support global expansion. It reduces losses and manages exceptions effectively by identifying them early in the process. TradeFlow Solution

Instruments Functions Equity Confirmation Fixed income Settlement Payments Notification Exchange Traded Netting Derivatives Clearing Fiserv is driving FX innovation in Payments, Money Markets Processing Services, Non-Deliverable Risk & Compliance, Forwards Customer & Channel Repos Management and ™ Insights & Optimisation. OTC Derivatives TradeFlow Our solutions help clients deliver financial services Formats Utilities at the speed of life to XML Omgeo – CTM enhance the way people ISO 15022 Omgeo Oasys live and work today. ISO 20022 Direct Visit fiserv.com and FpML DTCID System fiserv.com/speed FIX SWIFT GETC to learn more. Omgeo – XML MarkitSERV Markit – FpML FX – CLS BVI

Connect With Us Key Benefits For more information about TradeFlow, •A single platform for exception handling email [email protected] or and resolution visit http://www.fiserv.com/industries/ • Facilitates business monitoring and institutional-management.htm. improves error capture • Powerful enterprise application integration (EAI) tools for straight-through processing (STP) from order management to portfolio accounting • Offers a wide range of interfaces to industry utilities, such as SWIFT, Omgeo and DTCC Provides links to investment managers, brokers, custodians and other market participants • Delivers the entire catalog of SWIFT message types with support for Fiserv, Inc. ISO 15022 and ISO 20022 standards 30 Cecil Street #22-01 Prudential Tower Singapore 049712

+65-6533-9288 [email protected] © 2016 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may www.fiserv.com be trademarks or registered trademarks of their respective companies. 1002-16-30331-COL 06/16