table of contents

4 From the founder

6 By the numbers

8 Leading the future of safer workspaces

10 Introducing CIC Health

12 Supporting our members

18 Growing globally: CIC

22 Growing globally: CIC Tokyo

26 Growing globally: international cooperation

28 Gathering virtually

32 Enacting positive change

36 The impact of our members from the With COVID-19 at the forefront of our minds, other issues were not just present, but heightened and more apparent. We felt a magnified sense of urgency and responsibility as we saw people mobilize worldwide for equality, diversity, founder autonomy, democracy, access to resources, and peace.

Part of our response at CIC was to create a new part of the company: CIC Health. CIC Health was born in the midst of this maelstrom. With fewer people coming physically into our innovation centers, we had the opportunity to redirect many people from our fantastic team to a new mission. We found an opportunity to Whether addressing apply our expertise in logistics and operations to the problem of delivering high COVID-19 directly or volume, low-cost COVID testing to communities and schools. By mid-fall, we had indirectly, personally become perhaps the largest provider in New England of COVID testing solutions or professionally, to schools and other institutions. Later we expanded this to become one of the we all had to overcome largest providers of COVID vaccines in New England, meeting an important need new obstacles, build in the healthcare system. We are very proud of this work and, through it, have resilience, and learn recognized a longer term opportunity for CIC to play a role in helping deliver new ways to persevere. innovation more directly to communities. This is an exciting evolution for our company.

It cannot go without saying that over the last year we not only continued operating our seven existing innovation centers but also opened two new sites in Warsaw and Tokyo, bringing CIC to 1,140,094 feet of shared office and event Dear Reader, space. Despite the pandemic, these locations and the CIC teams operating them have thrived. This is a testament to something we’ve known since our inception Right around a year ago, COVID-19 was beginning to change the world in ways but continues to ring true: the importance of deeply embedding ourselves in the unimaginable to us at that time. The pandemic has led to an enormous amount of communities in which we put down roots, providing a service that is genuinely human suffering, death, displacement, and psychological and economic harm. At needed. We’re excited to keep growing and supporting innovators globally. the same time, the pandemic propelled a period of rapid change and innovation for many organizations. This year’s Impact Report seeks to capture a snapshot of We want to thank you for being a part of this journey. We are grateful for 2020, many of those changes. yet looking forward to the moment when we can all return to our centers in ways more familiar to years past. We wish you, our reader, well as you navigate your We created our first innovation center 21 years ago to solve a simple problem: own path through what we hope is the end-game of the pandemic, drawing on to help budding entrepreneurs more quickly turn their ideas into products and your own countless learning experiences and strengthening your communities in services that could help the world. Innovators have always faced uncertainty. your own ways. Together, let’s figure out how to continue to fix the world through One could argue that especially in uncertain times, such as the last year, innovation, addressing all the ways in which it is broken for the betterment of all. innovators have a unique role to play, taking the lead in adapting the world to new challenges. One thing was similar for many of us navigating 2020: we were Best, venturing into the unknown. Whether addressing COVID-19 directly or indirectly, Tim Rowe personally or professionally, we all had to overcome new obstacles, build resilience, Founder and CEO and learn new ways to persevere. CIC

04 | | 05 industry breakdown of 2020 clients

venture capital / arts 0.7% 2.8% by the angel business 11.9% consulting software / web 18.8% mobile education 8.2% service numbers 11.5% energy / providers 3.8% environment We create innovation communities that support impactful public sector / 4.4% entrepreneurs working to fix the world. finance 4.2% policy

hardware / marketing / 4.2% 5.7% 3 continents 9 cic cities 13 buildings 9 venture cafés devices media life sciences / manufacturing / 19.3% 4.4% health design

2,875 7,589 clients in 2020 clients overall

average client length of stay

all 2.5 years time

2020 3.7 years

global footprint

927, 750 + 212,344 sq ft sq ft $2.4 billion $13.7 billion cic + venture café total vc funds total vc funds CIC added 212,344 square feet to its overall venture café only raised by cic raised by cic footprint in 2020 with the addition of our two companies in companies and new centers in Tokyo and Warsaw. This took our 2020 affiliates total footprint to 1,140,094 at the end of 2020.

06 | | 07 leading the future of virtual concierge With our virtual concierge system, we welcomed new users and safer workspaces visitors to our spaces, maintaining our industry-best level of service while eliminating physical contact. In a year that brought into question the very concept of an office, CIC reimagined the workplace, meeting the ever-progressing scientific research and health guidance with innovation.

While many of our clients spent portions of 2020 working remotely, many others relied on CIC spaces to conduct essential business. With a robust suite of touchless features infrastructural changes and rigorous safety protocols, we maintained the usability of our centers for our communities worldwide. In the pandemic’s early months, we quickly moved towards touchless features in our spaces, social distancing including foot pulls on doors and antibacterial surfaces.

We reconfigured our spaces to accommodate ample social distancing, widening range and reducing capacity in offices, conference rooms, and common spaces. the proper supplies symptom and temp checks Wellness stations throughout our spaces provided complimentary All users and visitors to our space utilized a symptom self-check app prior to masks, gloves, and disinfectants. entering CIC centers. Touchless temperature checks were also smoothly integrated into our entrances, providing an additional layer of screening.

on-site testing for members clear communication

As research increasingly demonstrated that airborne, not fomite, transmission is User-friendly signage throughout the main driver of infection, we continued to emphasize masking and physical our space helped our community distancing in our spaces, while introducing a new tool: on-site COVID-19 testing. to adjust to a changing work Since August 2020, our members have had access to opt-in PCR testing at CIC, environment. and in the fall we added weekly pooled testing as a no-cost option for all clients in our US locations.

08 | | 09 introducing cic health

COVID-19 Testing & Vaccines

Soon after the pandemic hit, CIC realized we had to innovate ourselves out of the crisis. We immediately and proactively engaged with clients and worked to ensure that our workspaces would be among the safest in the country and our communities among the first to be routinely tested for COVID-19. Our clients expressed the need to get back to work as soon as possible, and we wanted to make that a reality.

In response, CIC forged collaborations with CLIA-certified labs — including the Broad Institute of MIT and Harvard — as well as other partners, and began providing client testing at each of our six US sites. That rapid response allowed our entrepreneur-focused working environments to remain occupied and active Our clients expressed the need to get back to work as throughout 2020. soon as possible, and we wanted to make that a reality.

The success of CIC’s shared workspace testing initiative spurred the creation of CIC Health. We had learned that the lab capacity existed, but the logistics — the “connective tissue” between the people who needed to get tested and the labs Since launching in the summer of 2020, CIC Health has built relationships with able to process those tests — were lacking. We innovated swiftly to fill those gaps, eight US labs and established 37 public testing sites, facilitating over 1.5 million meet the demand, and make COVID-19 testing accessible, fast, and easy. tests for more than 375 organizations — including K-12 schools, universities, and health care facilities — and thousands of individuals in New England alone. We are now one of the largest testing services providers in the country, and we are testing by the numbers expanding to serve K-12 schools and camps across the country.

independent / 30% boarding school 37 municipality / 19.5% testing sites public rfp mass vaccines congregate care 18.1% sales 4 vaccination 750K+ administered hospital / by industry 1.5M sites to date medical provider 14.2% tests facilitated university / college 7.2% enterprise 3.5% 375+ fenway park gilette stadium ma public school 2.4% Organizations reggie lewis track hynes convention other 1.4% and athletic center center

10 | | 11 Project Marketplace

In response to initial lockdowns that caused many companies to go remote and slow down or adjust their operations, we launched a project marketplace to match clients with CIC staff available to assist in business initiatives.

"Ezra was great to work with ­—awesome attitude, web design on-demand enjoyable talking with him and working towards a A CIC Philadelphia team member creative and professional utilized her graphic design skills to looking website! assist a client in the creation and implementation of their website. In St. Louis, a CIC@CET team member helped Thanks to CIC for offering a coworking client, Cambridge Energy this opportunity which really Advisors, create a static website. made a difference to me during this unusual period."

— Cambridge Energy Advisors custom office plans

Our -based design team supported clients in creating socially distanced office plans. supporting our members Remote Learning As schools maintained full or part-time Since our inception, CIC’s mission has been to support innovation by directly remote instruction, we worked with serving the needs of entrepreneurs and growth companies. That mission defined members of our community to expand 2020 as strongly as ever, as CIC swiftly adapted to help our members navigate a their workspaces to accommodate pandemic unlike any other in recent history. virtual learners in their families. By repurposing unused office space for In 2020, we maintained our industry-best level of service with approximately three remote learning setups, we were able times more staff members per square foot in our innovation campuses than any to alleviate some parents’ challenge other shared office center. This high-touch service model allows our local teams to of simultaneously juggling work and cultivate deep relationships with our clients, respond quickly to real-time facilitating their children’s education needs, and build customized business and workspace solutions. away from the physical classroom.

12 | | 13 The Tools to Build and Connect

CIC functions as a concentration of resources for entrepreneurs digital fabrication labs and growth companies, each of our campuses a centralized place for people to tap into their local innovation networks. In 2020, we expanded our suite of resources even further to help innovators The newly-opened Prototyping Terrace develop products and forge meaningful connections. at CIC Warsaw is a 3D printing studio operated by Future Print, a local expert in 3D prototyping technology. The terrace houses over 20 printers and a virtual event support 3D scanner. Future Print’s experienced staff are available to assist CIC clients work through their prototyping journey As events largely shifted to virtual from start to finish, and all CIC clients formats in 2020, CIC Events receive discounts on Future Print’s developed new virtual offerings services, so they can feel empowered to for event organizers, providing innovate without fear of mistakes. content and material resources — from livestreaming kits to a mobile The opening of CIC Warsaw brought production studio — to bring events with it, too, a new makerspace in the online. city, connecting residents with digital fabrication equipment such as 3D printers and laser cutters. Meanwhile, our makerspace Fab@CIC podcasting studios pivoted to creating and distributing free PPE to vulnerable communities early on in the pandemic before Across industries, individuals and relocating their equipment to CIC companies ventured further into Cambridge in the fall. digital formats for connecting with audiences in 2020. To facilitate this, CIC developed podcasting infrastructure in several locations wet lab space this year. From the Creator’s Studio at CIC Providence to the VoiceHouse Podcast Studio at CIC Warsaw, Throughout the year, our wet lab our clients gained access to space facilities in the US played a crucial role and tools to record high-quality for biotech companies, many of whom podcasts and communicate with continued essential operations during new listeners near and far. lockdowns.

14 | | 15 New Offerings

Dense, energizing workspaces that support in-person collaboration are remote+ typically high in demand among entrepreneurs and innovation companies. But during a pandemic Created for teams with flexible propelled by close physical contact, work-from-home policies, designed all office environments had to make to accommodate employees rotating adjustments. At CIC, we understood when they come into the office. This that we had to meet the shifting offering allowed member companies needs of our current and potential to save by avoiding the cost of a floor members with new offerings, tools, plan they no longer needed. and different ways of connecting.

team day In 2020, teams learned how to make work happen remotely. Yet they missed Many larger teams working remotely that in-person connectivity, were looking for the occasional in- creativity, and the small office day to collaborate with one another safely. In response, CIC social interactions that make introduced the Team Day package, our days more stimulating. which allowed for teams to meet up once per week or month at a central CIC location without having to pay for CIC doubled down on choice and private workspace full-time. flexibility, which have been core to our workspace model since our inception. Still on our standard 30-day terms, we introduced three new hybrid products mail plus in response to the expressed needs of our members. Entrepreneurs working remotely still needed a mailing address for their business. But key to their business success was also a connection to a vibrant community of innovators. Mail Plus gave these individuals mail CIC doubled down on services as well as access to CIC’s choice and flexibility. global network of companies via our client portal, enabling access to CIC’s robust virtual programming, member directory, and forums for posting job openings and business news. | 17 growing globally: cic warsaw

In June 2020, CIC Warsaw opened as Located in Varso Tower, the European CIC's eighth location and its first in Union's highest skyscraper, the 8,500 Central Europe. CIC Warsaw provides square meter innovation campus startups, scaleups, and innovation- houses a number of organizations that minded organizations a place to do support and connect innovators in tech, business, congregate, and accelerate life sciences, and more. their impact in the heart of Warsaw.

18 | An Innovation Campus cic warsaw spotlight

Venture Café Warsaw: As CIC's nonprofit partner, Venture Café Warsaw acts as the Specialized connective tissue between various parts Industry Hubs of Warsaw's innovation ecosystem. The operated by: organization's high-touch programming the polish and innovation engagement provide Inspired by the success of industry space agency accessible entry-points for residents of communities at CIC’s US locations, CIC (Polsa) and visitors to Warsaw to plug into the Warsaw has established three specialized city's innovation community — ultimately industry hubs with the mission of spurring the development of Warsaw accelerating growth in the fields of and more broadly by connecting space technology, Internet of Things, innovators and helping them to and commercial real estate. materialize their ideas. Curating supportive and collaborative operated by: networks is particularly important in lodz special economic District Hall: A platform for social the Polish innovation ecosystem, where zone innovation open to all Warsaw residents. competitive business culture reigns. These Here, anyone can utilize open zones networks also hold the power to unlock for work, a café, and space for informal valuable corporate innovation in a risk-averse meetings. environment, helping to create meaningful connections between mentors, investors, and startups ready to scale their businesses. Trend House: A special space designed for a selected group of leaders These Warsaw-based hubs are testing a new operated by: proptech encompassing entrepreneurs, academics, model wherein CIC partners with powerful foundation and representatives of corporations. external organizations that will activate Beyond the space, it also provides a fully- programming and engage members and fledged development program based on sponsors, while CIC uses its knowledge in the blended learning methodology. network-building to advise the partner- operators on potential best practices.

20 | | 21 growing globally: cic tokyo

Launching as Japan’s largest innovation center in the business hub of Toranomon and CIC’s first location in Asia, CIC Tokyo opened its doors in October 2020. To mark this anticipated launch, CIC welcomed esteemed guests including Governor Yuriko Koike of Tokyo, Masaaki Taira of the House of Representatives, and President Makoto Gonokami of the University of Tokyo for an inaugural event.

CIC Tokyo encompasses over 6,000 square meters of shared workspace, designed to accommodate upwards of 250 companies, on the 15th and Venture Café Tokyo 16th floors of the Toranomon Hills Business Tower. CIC Tokyo’s mission to catalyze innovation in Japan is amplified by its partnership with Venture Café Tokyo, whose free public programming, ongoing since March 2018, creates opportunities for connection and collaboration within Tokyo’s innovation ecosystem. Venture Café Tokyo’s core program is the weekly Thursday Gathering, which convenes startups, scaleups, corporates, investors, government organizations, and community members for panels, discussions, and networking opportunities.

22 | | 23 cic tokyo spotlight

CIC LIVE

CIC LIVE is a new community-based media project operated by CIC Tokyo. Every weekday, CIC LIVE delivers up to 3 45-minute three 45-minute shows on a variety of topics across business, technology, and shows Innovative Design, Rooted in Tradition culture. every weekday

In designing the space, CIC worked with streets and alleys that were shaped over Utilizing a discussion-based format, award-winning architect Tetsuo Kobori, time and feature bumps, nooks, and CIC LIVE has welcomed an array of who added unique design features crannies. With this in mind, CIC Tokyo entrepreneurs, government officials, that foster a new way of working and transformed the experience of corridors industry experts, and prominent revolutionary design that enhances within the space, incorporating design members of the Tokyo business innovation. Roji corners are a key feature elements that create spaces for sharing, community in conversations around 71 videos of the space, arising from a historical connection, and ideation. startups, legislation, sustainability, in three months Japanese term referring to organic entertainment, corporate innovation, and more.

24 | | 25 CIC Japan Desk

Based out of our flagship Cambridge growing globally: campus, CIC Japan Desk works to bridge Japan and Boston’s innovation ecosystems. In 2020, Japan Desk international collaborated with JETRO to launch the JETRO Innovation Program, a bootcamp for Japanese life sciences cooperation and healthcare startups. The program supported a cohort of around 20 startups, In today’s globalized, International Soft Landing providing information on the technology-enabled world, Program @ CIC Miami Massachusetts ecosystem over it is easier than ever to a three-month period through communicate across borders. In partnership with the MIT Enterprise tailored mentoring, pitch Yet when it comes to doing Forum, CIC Miami’s International preparation, and networking. business, navigating markets Soft Landing Program helps startups, government departments, and in faraway places can be The hope is that this bootcamp surprisingly challenging. corporate ventures enter the US market and build business capabilities while will prepare Japanese startups as best as possible to forge successful CIC has several programs in place to leveraging the local and global CIC community. connections with Boston area facilitate collaboration across borders business partners and investors and to alleviate some of the pain points — and ultimately strengthen the of doing business between different genosur pathway for business between the cultures, time zones, and languages. US and Japan.

An original client of CIC’s International Soft Landing Program, GenoSUR expanded from Chile into Miami in 2019 and to respond to the pandemic quickly Soft Landing Hub Poland pivoted its diagnostic kit business. A collaboration between CIC Warsaw GenoSUR's technology was chosen and Venture Café Warsaw, Soft Landing to spearhead the decentralized Hub Poland helps foreign companies to diagnostic effort of the Chilean establish their business in Poland and government, supplying 1 million testing accelerate their growth. Supported by kits for COVID-19. Alongside this, they EY, the program provides companies successfully opened a manufacturing with comprehensive support across four facility in Miami-Dade County that key milestones: preparation, relocation produces up to 300,000 portable assistance, setting up, and scaling up. sampling collection kits and transport The program has assisted 24 companies devices for COVID-19 per month. since launching in 2020.

26 | | 27 gathering virtually

Events are a critical component of CIC’s mission to bring innovators together. From workshops to pitch nights to hackathons, our events programming helps members of the CIC community, and the wider communities in which we operate, to exchange knowledge, build skills, and make meaningful connections.

While COVID-19 limited opportunities for in-person gatherings in 2020, it became clear early on in the pandemic that new and innovative ways for people to connect were greatly needed. CIC quickly pivoted to hosting virtual gatherings and hybrid events. Despite its challenges, many felt an increased sense of connection due to enhanced global reach and further accessibility for people with disabilities, childcare needs, transportation restrictions, or other limitations. Even as we move into a post-pandemic future, the benefits of virtual programming are here to stay. community event spotlight

Give Miami Day Creative Capital: Finding Funding in a Pandemic In order to support local businesses, CIC Miami hosted a hybrid event with 40 CIC Providence collaborated with in-person attendees and a global virtual Salem Capital Management, audience to explore the online profiles Upper90, and Utilidata to host a of hundreds of Miami-Dade County panel discussion on creative ways nonprofits that, with limited resources to find capital for new or growing and staff, always find a way to provide businesses. Panelists offered tactical the supplies, services, and support advice on innovative ways to explore local residents need. Participants funding for business growth during were encouraged to find a cause or an COVID and beyond. Based on its organization they believe in and make success, this event will become a a charitable donation. The event raised regular series, bringing valuable over $18M and included over 33,000 guidance to Rhode Island’s startup unique donors. community.

| 29 Venture Café Global Institute Cambridge St. Louis

As CIC's nonprofit programming partner, Venture Café Global Institute's commitment to engaging people at the intersection Providence of place and purpose took on a new urgency in 2020. Their cafés, co-located with CIC, continued to collaborate on topics that impacted our community with a focus on racial equity, health, and climate while stimulating innovative thinking on future cities. Thus, Venture Café helped innovation districts across the globe tackle the challenges of connecting, learning, and sharing in the amplified emotional environment that COVID-19 created. Philadelphia

In 2020, special attention was paid to Venture Café Ambassadors who showed tireless dedication to keeping the community connected in both virtual and in-person spaces, especially the student community who were faced with the lion’s share of challenges during this pandemic with disruption to study, work, accommodation and, most importantly, their social experiences. Miami The VCGI network currently includes Venture Café's weekly Thursday Gatherings continue to nine local Venture Cafés worldwide, welcome the innovation community of startups, entrepreneurs, which work in partnership with CIC researchers, and investors to collaborate and make things to strengthen innovation ecosystems. happen. Visit venturecafeglobal.org to learn more.

2020 venture café by the numbers Tokyo Warsaw

Sydney 97,095 5,320 participants program partners

Rotterdam

2,160 42% innovation female sessions participation

30 | enacting positive change

Diversity, Equity, Inclusion, and Belonging

In 2020, we witnessed particularly visible discrimination, racialized violence, and legislation that limits freedom of choice and expression. As our communities mobilized to address these systemic failures and injustices, CIC moved to deepen our commitments to diversity, equity, inclusion, and belonging across our organization.

To balance the need for immediate action with a thoughtful, unified approach, CIC invested in initiatives at both the company- wide and local levels.

Starting at the top, our most senior leaders participated in in- depth trainings geared towards unpacking biases, leading across differences, and broadening awareness of social identities — all in service of cultivating an anti-racist organization. With these trainings as a grounding framework, CIC established a DEIB Advisory Committee representing a wide scope of genders, races, sexualities, abilities, and cultural backgrounds. The Advisory Committee will drive, organize, communicate, and measure CIC’s DEIB efforts in 2021 and beyond.

32 | | 33 LGBT+ Diamonds Awards

CIC Warsaw was nominated for an LGBT+ Diamonds Award in the "Supporting Employer of the Year" category, which recognizes people and organizations making a real change for LGBT+ employees in Poland. CIC strives to operate in allyship with the LGBT+ community and create a space where everyone feels welcome. Towards Rotterdam Diversity Charter Initiative this end, we seek to affirm our transgender employees' and clients' freedom and safety within CIC spaces with protocols such as access to gender-neutral restrooms, free menstrual products in all gendered and non-gendered restrooms, and gender- In December 2020, CIC Rotterdam signed the Diversity Charter, showing its inclusive language and policies. commitment to diversity and inclusion alongside over 10,000 European signatories. In doing so, we joined a cohort of companies setting self-formulated goals around DEIB in the workplace. At CIC Rotterdam, we will be implementing a number of initiatives in order to grow the number of female founders in our space from 12% to at least 20% by 2022.

36for75 in Philadelphia Positive Partnerships in St. Louis Each year, CIC Philadelphia seeks 36 entrepreneurs who share our mission to fix Throughout 2020, CIC St. Louis continued to drive important initiatives towards the world through innovation. 36for75 supports local startups and encourages creating a more inclusive and welcoming community. By providing a number of collaboration and innovation by creating a diverse community of entrepreneurs and mission-driven organizations and programs with subsidized or free access to our nourishing their endeavors with resources, connections, and workspace pro bono for spaces, our St. Louis team was able to materially facilitate DEIB initiatives. 75 business days. CIC adapted our 36for75 initiative during the pandemic, with virtual programming and digital touchpoints for members to stay in touch. Importantly, This included partnering with Venture Café St. Louis' EdHub program, tackling the 2020 cohort progressed CIC’s DEIB efforts, with 61% of founders being from education inequity; sponsoring space for WEPOWER's accelerator program for Black underrepresented communities and 44% having a social impact mission. and Latinx entrepreneurs; welcoming the full cohort from the Education Equity Center of St. Louis, who foster a regional approach to racial equity in education; acting as the meeting space for The Sophia Project, engaging educating and empowering young Black women; and hosting a newly-formed organization, Black Squares, teaching chess to more Black children in conjunction with an existing CIC client, Dream Builders 4 Equity.

34 | | 35 the impact of our members

aro biotherapeutics philadelphia

At CIC Philadelphia, Aro Biotherapeutics is developing a new class of receptor targeted genetic medicines to achieve better efficacy and safety profiles for patients with orphan genetic and immune diseases. The company’s efforts in 2020 led to an $88 million Series A funding round, which will allow the lead therapeutics from their Centyrin platform to advance to clinical development. Aro has leveraged CIC’s proximity to neighboring universities to recruit interns and co-op students, and six of their 27 core team members are local university graduates.

| 37 forlogistic Warsaw

In the span of a year, ForLogistic transformed from a team of two founders with free coworking seats harbour antibodies won through a CIC Warsaw hackathon rotterdam | cambridge to a team of six with their own office and $250K in seed funding. The Polish startup is reimagining With a focus on oncology and immunology, Harbour Antibodies moved into CIC commercial real estate with their Rotterdam and CIC Cambridge in 2018, which was just the step it needed to “co-warehousing” marketplace, a get closer to these cities' entrepreneurial scenes. Now a couple years later, the platform that connects warehouse company responded to the tumult of the COVID-19 pandemic by using its existing owners and tenants in one place and technology to meet a new need: developing an antibody to ease coronavirus facilitates rentals within just a few symptoms and block the infection. Harbour has since licensed their SARS-CoV-2 minutes. ForLogistic aims to reach neutralizing antibody to AbbVie with the goal of commercializing the treatment 300,000 square meters of warehouse for global use, and the company went public on the stock market in Shanghai at space and 100 individual customers the end of 2020. by mid-2021.

black and mobile philadelphia

Black and Mobile is the first Black- owned delivery service to deliver exclusively for Black-owned restaurants in the US. Selected as part wepower of CIC Philadelphia’s 36for75 cohort for mission-driven entrepreneurs, st. louis Black and Mobile aims for their technology to help underrepresented "When I work at CIC, I feel like a businesses stay competitive in success, like I finally have a home. CIC St. Louis member WEPOWER activates community power to redesign rapidly changing economies and to At the 36for75 kickoff, I met education, economic, health, and justice systems to be just and equitable for all. increase employment opportunities another Black man who designs In 2020, the organization launched its Elevate/Elevar Accelerator, a six-month in communities where they operate. and codes. That connection is business development program for Black and Latinx entrepreneurs. With a curriculum focused on coaching and mentorship, holistic wellness, and equity- Since joining CIC, the startup has more valuable than money." hired over 200 drivers and expanded free grants, Elevate/Elevar has led to a 350% average increase in monthly revenue among the cohort, 60% of the cohort hiring their first employee, and $400K raised their business to Atlanta, Baltimore, — David Cabello, Black and Mobile and Detroit. in seed capital.

38 | | 39 acknowledgments

A special word of thanks to leadership Team (cont'd) everyone involved in making this report come to life. As our members and staff prove to us chief people officer every day, nothing is truly Vanessa Brown possible without collaboration. Vice president, north america Creative Team Sarah Morin

copy writing & editing vice president, european & asian centers Naomi Berlin Sarit Luban Melissa Ablett Georgie Mills vice president, global expansion & corp. dev. design Sarah Delmar Joey Lindsey Nina van den Broek vice president, global finance web design Kyle Tremble Alex Graziano

leadership Team photography

founder & ceo Photos of CIC spaces are proprietary to CIC and Tim Rowe were provided by numerous professional and volunteer photographers. Photos for client president profiles are courtesy of the subjects unless noted. Brian Dacey

chief financial CIC's Global Impact Report 2020 is a special officer publication by CIC. Reproduction in whole or in Dawn Neher part without written permission is prohibited.

40 | global impact report 2020