CHANGE and UNCERTAINTY, NOT APOCALYPSE: Technological Change and Store-Based Retail September 2020
CHANGE AND UNCERTAINTY, NOT APOCALYPSE: Technological Change and Store-Based Retail September 2020 Françoise Carré Chris Tilly with Chris Benner and Sarah Mason A report from the UC Berkeley Center for Labor Research and Education and Working Partnerships USA 1 Acknowledgments First and foremost, we thank the numerous interviewees who gave time and shared insights. We thank the National Retail Federation for allowing us to attend the 2018 NRF Tech conference. Thanks to Patrick Dexter, Thomson Dryjanski, and Landy Joseph for able research assistance. Much gratitude to Annette Bernhardt and Jessie Hammerling for guidance and feedback, and gratitude as well to a number of helpful reviewers. This research was commissioned by the UC Berkeley Center for Labor Research and Education and Working Partnerships USA, and is part of a larger multi-industry project generously supported by the Ford Foundation, the W.K. Kellogg Foundation, and the Open Society Foundations. About the Authors Françoise Carré is the research director for the Center for Social Policy at the University of Massachusetts Boston J. W. McCormack Graduate School of Policy and Global Studies. She has published extensively on employment transformation and job quality in the United States and cross-nationally since the 1980s. Books include “Non-standard Work Arrangements and the Changing Labor Market,” “Are Bad Jobs Inevitable?” and “Where Bad Jobs Are Better: Retail Jobs across Countries and Companies,” co-authored with Chris Tilly, and “The Informal Economy Revisited, 2020,” with Martha Chen. Chris Tilly is professor of urban planning and sociology at UCLA. For more than 30 years, he has conducted research on bad jobs and how to make them better.
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