Sustainability Report 2013 Nissan Motor Company Sustainability Report 2013 01
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SUSTAINABILITY REPORT 2013 NISSAN MOTOR COMPANY SUSTAINABILITY REPORT 2013 01 CONTENTS CONTENTS Sustainability Strategies VIEWING THIS REPORT 2 1 3 This Sustainability Report is an interactive PDF. You can use the navigation tabs and 5 7 buttons to access the information you need. 4 6 8 l Section Tabs CONTENTS INTRODUCTION CEO MESSAGE COO MESSAGE Click the tabs to jump to the top page of each section. 02 14 l Navigation Buttons l Link Buttons Go back one page Jump to linked page 03 44 Return to previously viewed page Jump to information on the web Go forward one page Jump to information in CSR Data 04 52 l Our Related Websites 07 59 CORPORATE INFO CSR ENVIRONMENT SAFETY CORPORATE CITIZENSHIP QUALITY TECHNOLOGY ZERO EMISSION 11 68 IR INFO LIBRARY PRODUCTS (GLOBAL) PRODUCTS (JAPAN) 104 73 ■ Editorial Policy ■ Forward-Looking Statements Nissan publishes an annual Sustainability Report to communicate to This Sustainability Report contains forward-looking statements stakeholders its social responsibilities. In this year’s report we review on Nissan’s future plans and targets and related operating the progress and results achieved in fiscal 2012 with a focus on the investment, product planning and production targets. There can 143 84 eight sustainability strategies. be no assurance that these targets and plans will be achieved. ■ Scope of the Report Achieving them will depend on many factors, including not only Period Covered: The report covers fiscal 2012 (April 2012 to March Nissan’s activities and development, but also the dynamics of 2013); content that describes efforts outside this period is indicated the automobile industry worldwide, the global economy and in the respective sections. changes in the global environment. 88 Organization: Nissan Motor Co., Ltd., foreign subsidiaries and ■ Mistakes and Typographical Errors affiliated companies in the Nissan Group. When describing regional All errors discovered after the report is published will be efforts, we refer to the specific region; when no specific region is corrected and displayed on our website. identified, the descriptions of Nissan’s activities and practices pertain ■ For Further Information to Nissan Motor Co., Ltd. in Japan. Nissan Motor Co., Ltd. ■ Referenced Reporting Guideline CSR Department GRI Sustainability Reporting Guidelines (see website for complete Phone: +81(0)45-523-5523 fax: +81(0)45-523-5771 GRI guideline table). Specific GRI indicators are listed for E-mail: [email protected] On the Cover each sustainability strategy and in the CSR Data section. ■ Sustainability Report 2013 website Publication Date: June 24, 2013 Nissan LEAF ■ Date of Previous Report * In 2006 we published our last print edition of the Sustainability Sustainability Report 2012, issued August 9, 2012. Report. Out of consideration for the environment, we now ■ Reporting Cycle publish the report exclusively online. It can be downloaded from Once annually since 2004. our website as PDF files. ■ Third-Party Assurance Click here to view the third-party certification. page_141 NISSAN MOTOR COMPANY SUSTAINABILITY REPORT 2013 02 INTRODUCTION INTRODUCTION CORPORATE VISION CORPORATE MISSION * Our stakeholders include customers, shareholders, Nissan: Enriching People’s Lives Nissan provides unique and innovative automotive products and services employees, dealers and suppliers, as well as the that deliver superior measurable values to all stakeholders* in alliance communities where we with Renault. work and operate. Guided by its corporate vision of Enriching People’s Lives, Nissan aims to contribute to the sustainable development of society through its full range of global business activities in addition to providing value through its products and services. As a leading global automaker, we are committed to all of our stakeholders—including customers, shareholders, employees and the communities where we do business—to deliver engaging, valuable and sustainable mobility for all. Our pioneering efforts to promote electric vehicles and to make mobility more affordable for people in emerging countries are part of our initiatives rooted in this vision. At Nissan, we call this approach to corporate social responsibility “Blue Citizenship.” Through Blue Citizenship, we aim to be a company that meets the expectations of society. In order to share our CSR-related thinking and activities with as many people as possible, each year we publish this Sustainability Report. We believe that sharing this information broadly with stakeholders increases the transparency of our actions, as well as giving us an opportunity to improve our activities by incorporating external feedback, thereby contributing to the development of a sustainable society. NISSAN MOTOR COMPANY SUSTAINABILITY REPORT 2013 03 CEO MESSAGE CEO MESSAGE In addition to internal efforts, for nearly a decade, we have been committed to the core principles of the United Nations Global Compact. Nissan also has been a proud member of the World Business Council for Sustainable Development (WBCSD) since 2001. Although we have further to go, we continue to make progress in meeting our sustainability goals. As this report details, one area of significant achievement is our environmental management efforts. By implementing Nissan Green Program 2016, our third environmental mid-term plan, we are taking both large and small steps—and harnessing the power of new technologies—to reduce the environmental impact of our operations. We remain as committed to these efforts today as we were at the start of the new millennium, when we set a goal to lower our new vehicles’ CO2 emissions by 90% between 2000 and 2050. To reach this objective, we will continue to lead the industry in advancing zero-emission technology. We were early investors—and we remain profound believers—in this technology. We also recognize the importance and potential of zero-emission efforts, for the auto industry and the planet. Improving the deployment of zero-emission vehicles has never been more critical. Today, there are approximately 1 billion vehicles on the road worldwide. With population and demand increases, the total could more than Carlos Ghosn double by mid-century. This raises urgent questions about how we will President and Chief Executive Officer address expected carbon emission threats and sustainability challenges. Nissan Motor Co., Ltd. Nissan is determined to help find answers that will benefit society. And we will continue working to build on Nissan’s pioneering efforts to bring zero- As one of the world’s leading automakers, Nissan has a responsibility to help emission technology to consumers. This isn’t simply a business objective. It’s a build a sustainable society. We take this responsibility seriously. Enriching responsibility that we have to today’s customers—and future generations. People’s Lives is not just our corporate vision, it’s an important part of our culture and daily business activities. Whether we’re taking steps to conserve resources, enhance safety and fuel-efficiency or expand our philanthropic investments, we are working to create economic value and making a positive, lasting impact in every market we serve. To enhance these efforts, we established Blue Citizenship, Nissan’s corporate social responsibility platform, which is allowing us to engage employees, shareholders, customers and Carlos Ghosn entire communities in our ongoing work to contribute to a better world and to President and Chief Executive Officer deliver sustainable mobility for all. Nissan Motor Co., Ltd. NISSAN MOTOR COMPANY SUSTAINABILITY REPORT 2013 04 COO MESSAGE COO MESSAGE A COMPANY THAT GROWS WITH PEOPLE AND SOCIETY Nissan strives to be one of the leading sustainable companies in the automotive industry. We have clearly defined our intent in the company’s CSR vision. We identify and promote eight areas of sustainability strategy to make this vision a reality: (1) environment, (2) safety, (3) philanthropy, (4) quality, (5) value chain, (6) employees, (7) economic contribution and (8) corporate governance & internal control. Every one of them is absolutely essential to build trust in our relationship with society. As one of the world’s leading automakers, we believe that it is natural for Nissan to measure up to society’s expectations. With global population now surpassing 7 billion and some estimates pointing to a population of more than 9 billion before stabilization, we face a large number of social challenges related to sustainability in such areas as air, water, oil, energy and recycling. Expectations are growing for companies to address these issues. What is the social responsibility that only Nissan can satisfy? Nissan pursues the corporate vision of Enriching People’s Lives. Providing high-quality, exciting vehicles to our customers and offering people the comfort and convenience that mobility can bring are Nissan’s raison d’être. Yet it is true that the very automobile that has improved people’s lives with its convenience has had an undeniable impact on the global environment. Toshiyuki Shiga Vehicles are also involved in accidents that put human life and safety at risk. Chief Operating Officer Nissan Motor Co., Ltd. We cannot exist simply to provide vehicles and services. We have a responsibility to help address social issues resulting from the growing number of automobiles. Nissan is working together with various stakeholders in order to ensure that the richness of a life with vehicles will be available to the next generation and the generations that will follow.