Air Europa Is the Airline of Globalia Group, a Leader in the Travel and Tourism Industry

www.aireuropa.com

Air Europa is the airline of Globalia Group, a leader in the travel and tourism industry.

More than 32 years ago we embarked on a journey that started with you.

Today, our continued dedication and accumulated experience have enabled us to get to know you better, offering you new routes, more flights and greater comfort and convenience. In other words, more benefits.

Our ultimate destination is to ensure that your trust in us will take us even further.

A timeline just for you between MadridandBarcelona. operatingstart domesticflights We1993 Anewbeginning. investors. in partnershipwithagroup of Hidalgo, acquires theCompany 1991 OurChairman,JuanJosé We1986 take off 1995 We launch our European 2007 Our fleet of 40 aircraft 2012 We are the first airline to routes: the first European flight ranks amongst the most modern obtain EMAS environmental between Madrid and London. in Europe, with an average management certification. aircraft age of 3 years. In 1996 Crossing the Atlantic: the September we join the SkyTeam 2016 Javier Hidalgo is appointed first long-haul flight between Alliance. CEO of the Globalia business Madrid and New York. group. Our first Boeing 787 2009 The first Embraer 195 joins Dreamliners commence 1998 Globalia Corporación is our fleet. operations. set up at the initiative of our Chairman, forming a holding 2011 The fleet continues to grow 2018 Air Europa has 8 Boeing company for all his businesses. following the acquisition of two A 787-8 Dreamliners and 2 Boeing 330-200 aircraft. 787-9 Dreamliners in operation. 1999 We acquire the first Boeing 737-800 for our fleet. Amsterdam Brussels Dusseldorf Frankfurt Munich Paris Zurich Milan Rome Venice New York

Lisbon Tel Aviv Oporto Tunisia

Miami

London

Fuerteventura Gran Canaria Lanzarote La Palma Tenerife

San Pedro SulaCaracas Destinations

Casablanca Marrakech Cancun Panama Ibiza Minorca Havana Majorca

Bogota Medellin Alicante Lima Asturias Barcelona Punta Cana Montevideo Bilbao Santo Domingo A Coruña Granada Guayaquil Asuncion Malaga Quito Santa Cruz de La Sierra Madrid Melilla Santiago Buenos Aires de Compostela Cordoba Seville Iguazu Valencia Recife Vigo Salvador de Bahia Saragossa Sao Paulo Amsterdam Brussels Dusseldorf Frankfurt Munich Paris Zurich Milan Rome Venice New York

Lisbon Tel Aviv Oporto Tunisia

Miami

London

Fuerteventura Gran Canaria Lanzarote La Palma Tenerife

San Pedro SulaCaracas

Casablanca Marrakech Cancun Panama Ibiza Minorca Havana Majorca

The benefts of travelling Air Europa Business start long before passengers even board our fleet of medium and long-haul flights, the Airbus A-330 and the new Boeing 787 Dreamliner: ...... Vip desk, faster and more convenient check-in, with a free two item offering of 23kg each...... Preferential fast track access...... Exclusive VIP lounges for a more comfortable experience...... Priority boarding and disembarking, including your baggage...... Additional bonus mileage with our SUMA Air Europa loyalty scheme...... A large, comfortable and private space equipped with all the connectivity and services you need to enjoy a unique flying experience.

Once on board, our passengers can relax in our fully reclining seats featuring a spacious design in which ﬂexibility and privacy come frst. Our 100% adjustable seat has been created especially with your comfort in mind. You can sit back and relax as you work or savour our delicious menus, recline and unwind whilst enjoying our extensive choice of in- flight entertainment, or drift off to sleep in our fully flat bed. New Boing 787 Dreamliner

modern modern more resistant andlighter. 50% compound materials, Manufactured with

sustainable sustainable fewer emissions. fuel andgenerates consumes 20%less aerodynamics, it composition and Because ofits

silent silent 60% lower. impact is Its acoustic comfortable

Lower cabin pressure reduces tiredness and dizziness, making the body absorb up to bright 8% more oxygen.

30% Larger windows with adjustable brightness.

fast

healthy It can reduce the duration of the The filter system journey by up to purifies 100% air, 40 minutes. eliminating bacteria, odours, and reducing dryness with increased humidity. In-flight catering Our passengers’ wellbeing lies at the heart of Air Europa’s philosophy, and that includes caring for their health and culinary taste. For this reason we have created a range of menus based essentially on bio and organic ingredients, enabling us to offer a healthier range of quality, ecological products.

In another step towards improving its in-flight services and taking care of its passengers, Air Europa has updated its long-haul in-flight menus, continuing with its organic, healthy-eating line.

Whilst our Economy Class now offers new menus made with fresher and more natural ingredients, together with more eco-friendly packaging, passengers flying Business Class will enjoy the exclusive menus created by Chef Martín Berasategui. The dishes feature ecological products as well as a number of ‘super foods’, renowned for their nutritional properties.

Air Europa also offers a special menu designed for our youngest passengers. Which is based on a Healthy and balanced food offering.

Savour every detail. Fleet Embraer 195 ATR 72 We have 58aircraft to your service, soyou can relax andenjoy theflight. Boeing 737-800 Passenger capacity: 64(Tourist) +4(Business) Range: 1.650 km Wingspan: 27,05 m Length: 27,17 m 4 aircraft Passenger capacity: 112(Tourist) +8(Business) Range: 3.428km Wingspan: 28,72 m Length: 38,67 m 11 aircraft Passenger capacity: 172(Tourist) +8(Business) Range: 4.630 km Wingspan: 34,3m Length: 39,5 m 21 aircraft Airbus 330 12 aircraft Length: 58,8 m Wingspan: 60,3 m Range: 12.500 km Passenger capacity: 275 (Tourist) + 24 (Business)

Boeing 787-8 Dreamliner 8 aircraft Length: 57 m Wingspan: 60 m Range: 14.700 km Capacity: 274 (Tourist) + 22 (Business)

Boeing 787-9 Dreamliner 2 aircraft Length: 63 m Wingspan: 60 m Range: 14.700 km Capacity: 303 (Tourist) + 30 (Business)

Until fleet reaches 19 aircrafts Staying connected has never been easier.

Wi-Fi

Air Europa has launched its WiFi We offer 3 connection plans, service on its mid and long haul ranging from lower to higher data ﬂights. With this new service, usage, tailored to meet our passengers will now be able to Passengers’ specific Needs: remain connected without having to wait until they reach their Basic (30 Mb): Keep in touch by destination. checking your email.

With Air Europa, you can Now Popular (60 Mb): Enjoy longer take advantage of The flight to browsing time and keep up-to- check your Social media, enjoy date with your social media. Online entertainment or continue working. Premium (100 Mb): Keep entertained or working for as long as you like at 30,000 feet.

In addition, to ensure that nothing will stop you from staying WI-FI ONTHEAIR connected, all our seats feature an iPort, USB and power supply for your use. In-flight entertainment

With the addition of the 787 Dreamliner to its ﬂeet, Air Europa has designed its new EX3 entertainment system in collaboration with Panasonic. Designed to suit all our passengers’ tastes and featuring cutting- edge individual screens, the choice of entertainment includes the following:

Newly released films

Classic films

International films

Themed programmes

TV series (Full Seasons)

Magazines

Audio

Games

Moving Map (Flight Path)

Surveys

What’s more, with our OnTheAir App, you can take advantage of our range of leisure options using your own devices. Behind every number there is always a person.

Beyond the facts and figures lies a highly skilled team of professionals that form our family and make it possible for us to be the company of your choice. Every day, we work hard to meet your needs, take you to where you want to go and connect you with the world.

More than 700 pilots

More than 600 airport professionals at your service

More than 2.000 flight attendants Team Team

More than 3.800 Air Europa employees working for you

Each circle represents 10 people Operating income (in millions of euros)

2010 2011 2012 2013

1.177,83 1.332,25 1.348,64 1.578,26

2014 2015 2016 2017

1.739,88 1.683,12 1.790,97 1.937,54

Figures Figures Passengers carried (in millions of people)

2010 2011 2012 2013

8,86 8,74 8,14 8,69

2014 2015 2016 2017

9,58 10,22 10,67 10,60 Air Europa SUMA, the most generous loyalty programme in the sector. As simple and easy as that.

Earn Air Europa SUMA Miles

The Miles earned for every € you pay are as follows:

On domestic, European or African flights: Economy Class: Business Class: 1€ = 5 Mile 1€ = 8 Mile

On intercontinental flights: Economy Class: Business Class: 1€ = 6 Mile 1€ = 9 Mile

You will also earn SUMA Miles when you buy products or services from our partners or with each purchase payed with our VISA Air Europa SUMA card.

Air Europa Other enterprises

Defer payment 1€ = 10 Mile 1€ = 5 Mile

End of the month payment 1€ = 2 Mile 1€ = 0,5 Mile

Redeem your Miles Air Europa SUMA

You may redeem your SUMA Miles, with no restrictions on dates and unlimited capacity, for:

Flight tickets with Air Europa, associated and SkyTeam Alliance member airlines, in Business or Economy Class products and services provided by our partners. With the new Air Europa SUMA Visa you will fly for free!

suma

1234 5678 9012 3456

12/20 JOSE LOPEZ LOPEZ Credit Environment

With Air Europa the world is your oyster and we strive to take care of it. In fact, we are the most environmentally friendly airline there say so.

EMAS is part of the European Commission’s action programme ‘Towards sustainable development’. In addition to the areas covered by the ISO 14001 standards, EMAS also requires the commitment of all employees to the environment and that all the company’s key aspects as well as its performance are made public. At Air Europa we are particularly proud of being the only Spanish airline to hold this certificate, which positions us globally at the cutting edge of sustainability and eco-efficiency.

Safety

Air Europa has been awarded certificate guaranteeing our commitment to quality, safety and the environment. In the Globalia hangar, situated at Palma de Mallorca Airport, checks and maintenance are carried out on our entire ﬂeet as well as on aircraft belonging to other airlines.

There, base maintenance checks are carried out, together with online maintenance, all types of modifications, END inspections, structural and part repairs, weight and balance checks… a work area of 6,200 m² for your safety. As part of our ongoing commitment to offering you the very best service and knowing that unity makes us strong, on the 1st September we became an associated partner of the SkyTeam Alliance, becoming fullyﬂedged members on July 2010.

SkyTeam is an alliance of the world’s leading airlines, enabling us to offer you a wide range of products and services.

Advantages available: Receive and redeem Miles on all SkyTeam airlines. Access to more than 672 VIP lounges. Access to more fare options Access to more than 17,343 ﬂights and over 1,062 destinations. Access to a wider range of connections. A single check in for all connecting ﬂights. Access to superb standards of quality and service.