Gateshead Mental Health Directory Your Local and National Guide to Support and Services
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Gateshead Mental Health Directory Your local and national guide to support and services Gateshead Mental Health User Forum Acknowledgements The Forum would like to thank the following people for making the directory possible: Volunteers: Steven Wedderburn, Michael MacDonald, Norman Wharrier, J. Paul Timney. Forum User Information Worker: Keith Metcalf, Forum User Development Worker: Mish Loraine Pathways workers for their ideas and proof reading: Julie Cornish, Paul Keir, Heather Goodhand, Jan Pyrke, Anya Simpson, David Watkins, Help by other organisations: Karen Nugent from Gateshead Primary Care Trust, Andi Parker the Service User Involvement Officer at Gateshead Council, Alison Paton from Tyneside Women’s Health, and Paul Gertig from Older People’s Services at Gateshead Council. We would like to thank the Northern Lights Arts and Craft group for their collage of the sun setting on the river Tyne that graces our front cover. We would also like to thank Ian Lucas for taking the photograph of the work that enabled the collage to be used. Thanks to GVOC, MESMAC, Gateshead Council, Newcastle libraries and the Mental Health Foundation for allowing us to use some of their information. Any inaccuracies are ours and not theirs. We would also like to say thank you to all the organisations, groups, services that replied to our enquiries and provided the information that fills this book. Finally a big thank you to Gateshead Primary Care Trust for funding this directory. Disclaimer All of the information about the major local mental health services included here came from the services themselves. Inclusion or omission of a service does not mean we approve or disapprove of that particular service. Mistakes happen. If you spot any or aware of any changes to the services we have cited here then please contact us. We hope to produce the directory on the internet with regular updates. Therefore if you see any mistakes or changes to services please get in touch and we can amend the entry. 2 3 Contents-click on to view Service Users Perspective 12 When you are in Crisis 14 Statutory Mental Health Services 20 Community Services for Adults 22 Approved Social Worker Service 22 Assertive Outreach Team 23 Community Mental Health Team Central 24 Community Mental Health Team South & East 25 Community Mental Health Team West 26 Dual Diagnosis Service 27 Early Intervention in Psychosis 28 Primary Care Mental Health Team 30 Psychological Therapy Services 31 Services for People with Disabilities 32 Social Work Emergency Duty Team 34 Therapeutic Interventions Service 35 Statutory Services for Older People 36 Community Mental Health Nursing Services for Older People 36 Older Person’s Team (Including the 3 area mental health teams for older people) 38 Statutory Services for Children and Young People 39 Child and Family Psychiatry Unit 39 Emotional Well Being Team 40 Young People’s Mental Health Service 41 Young People’s Unit 43 Tranwell based Services 44 Crisis Resolution and Home Treatment Service 44 4 Occupational Therapy Service 45 Physiotherapy Service 46 Psychiatry Department 47 Self-Harm Team 48 Tranwell Unit – Acute Wards 49 Tranwell Unit – Eighton Ward 51 Regional and Other Services 52 Criminal Justice Liaison and Diversion 52 Eating Disorder Unit 53 Forensic Personality Disorder 53 Mentally Disordered Offenders’ Specialist Worker 54 Regional Department of Psychotherapy 56 G.P’s in Gateshead 58 Voluntary Sector Mental Health Services 64 Alzheimer’s Society 65 Aquila Way Housing 66 Citizens Advice Bureau 67 Connect Café 68 Crossroads 69 Dementia Care Partnership 70 DISC – Developing Initiatives Supporting Communities 72 Enterprise 5 73 Gateshead Carers Association 74 Gateshead Mental Health User Forum 75 Mental Health Concern 76 Mental Health Matters Helpline 77 Mind in Gateshead 78 Newcastle Steps Project 79 Northern Initiative on Women and Eating 80 Pathways (MHM) 81 Tyneside Women’s Health 82 5 Day Opportunities-Services for people recovering from Mental Health Problems 84 Blaydon Day Centre 85 Carlisle House Day Centre 86 Community Bridge Building Service 87 Connect Café 89 Gateshead Out of Hours Service 90 Mental Health Matters Helpline 91 Mind in Gateshead 92 Newcastle and Gateshead Art Service 93 Newcastle step project 94 Northern Lights Art and Craft Group 95 Time to Talk 96 Tom Carpenter Centre 97 Wallsend Self Help Group 98 Residential and Supported Housing 100 Aquilaway - St James Project 101 Belle vue 102 Byker Bridge Hostel Accommodation (Byker Bridge House and Coppergate House) 103 Byker Bridge Supported Housing in Gateshead: (112 Durham Road, 143 Durham Road, 165 Durham Road) 104 Coalway Lane 105 Elmwood Rehabilitation Unit 106 Enterprise 5 107 Gateshead Housing and Addictions Scheme (GHAS) 108 Keegan Court 109 Mental Health Concern Supported Housing 110 Parkside Lodge 111 Richmond Terrace 112 St. Bede’s House 113 Survivors Project. (Richmond Fellowship) 114 Swalwell Rehabilitation Unit 115 Tyneside Cyrenians 116 Addiction Services 118 24/7 Alcohol & Drug Team 119 6 Coppergate House 120 DISC – Developing Initiatives Supporting Communities 121 Dual Diagnosis Service 122 Gateshead Housing and Addictions Scheme (GHAS) 123 Gateshead NECA 124 Phoenix House 126 Streetwise 127 More Addiction Contacts 128 User Run and Self Help Services 136 Agoraphobia Support 137 Blissful 137 FOCUS (Drug and Alcohol Service User Group) 138 Gateshead Mental Health User Forum 139 Launchpad 140 Manic Depressive Awareness North East 141 Manic Depressive Fellowship 142 OCD Support Group Tyne & Wear/Northumberland 143 Silver Linings 144 Wallsend Self Help Service 145 More User Led Services 146 Advice, Advocacy, User Development and Welfare Rights 152 Advocacy in Gateshead 153 Citizens Advice Bureau 154 Citizens Advice Bureau Mental Health Service 155 GAIN 156 Gateshead Law Centre 157 Gateshead Victim support 158 Gateshead Welfare Rights Service 159 Pathways Advice Service 160 Pathways Advocacy Service 161 Pathways User Development Service 162 Patient Advice and Liaison Service 164 Patient, Public Involvement (Tweed, Tyne and Wear) Mental health Forum 165 7 More Advice, Advocacy, User Development and Welfare rights Services 166 Services for Carers 176 Carers Counselling Service 177 Dryden Road Self Support Group 178 Gateshead Crossroads 178 Gateshead Carers Association 180 More Services for Carers 182 Services for families, children and young people 188 Byker Bridge Gateshead Floating Support 189 Contraception and Sexual Health Service 190 Elizabeth House 191 Family Link (Children North East) 192 Gateshead Borough Youth and Community Service 193 Gateshead Jewish Family Service 194 Gateshead Young Women’s Outreach Project 195 Parents Enquiry North East 196 Relate Northumberland and Tyneside 197 Safer Families Gateshead 198 Streetwise Young People’s Project 199 Young Carers Initiative (Crossroads) 200 Young Parents Group 201 More Services for families, children and young people 202 Services for women 219 Adult Survivors of Childhood Abuse 211 Aquila Way Naomi Project 212 Belle Vue 213 Northern Initiative on Women and Eating (NIWE) 214 REACH 215 Safer Families 216 Survivors Project (Richmond Fellowship) 217 Tyneside Rape Crisis Centre 218 Tyneside Women’s Health Project 219 More services for women 220 8 Services for Men 224 Services for older people 226 Age Concern 227 Alzheimer’s Society 228 Community Mental Health Nursing Services for Older People 229 Dementia Care Partnership 231 Ellison Day Unit 233 Hardman Care Centre 234 Older Person’s Mental Health Teams 235 Saltwell Unit 236 Springwell Unit 237 More services for older people 238 Black and Minority Ethnic Community Services 244 Gateshead Asylum Support Service 245 Gateshead Move-On Service for Refugees 246 Gateshead Jewish Family Service 247 More services for Black and Minority Ethnic communities 248 Lesbian, gay, bisexual and Transgender services 262 STAG 263 MESMAC 264 More lesbian, gay, bisexual and transgender services 266 Services for people experiencing Bereavement 274 Cruse Bereavement Care Tyneside 275 More Bereavement Services 276 Services for people with other disabilities 280 Body Positive 281 Disability Gateshead 282 More disability services 284 9 Education, training, employment and volunteering opportunities 296 BCTV 297 Connect Café 297 Connexions Tyne and Wear 298 DISC – Developing Initiatives Supporting Communities: (Progress 2 work and Connect 2) 299 Gateshead Economic Development Service 300 Gateshead Voluntary Organisations Council (GVOC) 300 Gateshead Young Women’s Outreach Project 301 Job Seeker Direct 302 Learn Direct Advice 303 Linden Training 303 Newcastle step project 304 Shaw Trust Employment 305 University of Northumbria Access Guidance Centre 306 University of Northumbria Student Shadowing Scheme 306 Vale Mill Trust 307 The Work Station 308 More volunteering opportunities 310 More Practical and Emotional Support 328 National Mental Health Helplines and Websites 330 Health Information and Advice 346 Psychologists and Therapists 354 Alternative Therapists 358 Religious/Spiritual Organisations 362 . Housing 366 10 INFORMATION ON YOUR RIGHTS AS A SERVICE USER 376 Don’t Get Mad, Get Organised 376 Guide to Mental Health Workers 388 What is Advocacy? 384 What are Advance Statements? 386 INDEX OF GATESHEAD SERVICES 392 11 A Service Users Perspective At 24 I spent my first period in a psychiatric unit and was given my first diagnosis. I was anxious, frightened, confused, but the most overwhelming emotion I experienced was one of powerlessness. Nine years and a further two episodes of